user
How could the given service be improved to be more customer-friendly?

Customer Support Services


assistant
Customer Support Services can be improved to be more customer-friendly by 
1) ensuring that customer queries are handled promptly and politely; 
2) using an automated system to provide timely assistance to customers; 
3) providing customers with access to expert advice; 
4) offering 24/7 service availability; 
5) providing customers with options to communicate with customer support in various ways (e.g. phone, email, chat, social media, etc.); 
6) constantly gathering customer feedback and suggestions to improve customer support services.