user
You have been asked to conduct a survey on the customer experience at a retail store. What types of questions should you include?

assistant
Questions pertaining to customer experience at a retail store should seek to assess customer satisfaction with the overall experience, including customer service, product selection, checkout process, store atmosphere, and any other factors that may have impacted the shopping experience. In addition, customers should be asked to rate their overall satisfaction with their visit and whether or not they recommend the store to others.