user
Compose an email to the customer complaining about a product.
Input: Customer name: John Smith
Product name: TV
Problem: Display is flickering
Output:
assistant
Dear Mr. Smith,

We apologize for the issue with your TV. Your display has been flickering, and we understand how frustrating this can be. We would like to ensure that you get the quality product that you purchased, and will be sending you a new TV. 

Thank you for your patience. 

Sincerely, 
Customer Service Team