user
Outline a strategy for engaging with customers on social media.
assistant

A social media engagement strategy should involve:
-Identifying the target audience: Who are the customers and how do they use social media?
-Creating content that is tailored to the target audience's interests: What type of content will reach, inform, and engage the customers?
-Posting regular content updates: When and how often should content be shared?
-Monitoring customer feedback: How will customer feedback be received and responded to?
-Analyzing performance metrics: What metrics should be used to measure success and inform strategy decisions?