text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I link one of your card that I already have? | {
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.003007635474205017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you tell me how transferring money into my account works? | {
"text": "Can you tell me how transferring money into my account works?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.001475747674703598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why is my transfer taking so long to complete? | {
"text": "Why is my transfer taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.0011050396133214235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is it possible to obtain both a Visa and a Mastercard from you? | {
"text": "Is it possible to obtain both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859468340873718
},
{
"label": "POSITIVE",
"score": 0.01405317708849907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Do I have to pay for a second card? | {
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472197532654
},
{
"label": "POSITIVE",
"score": 0.0009527407237328589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why am I missing my refund | {
"text": "Why am I missing my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.00035160730476491153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
please help my transfer go through | {
"text": "please help my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9631847143173218
},
{
"label": "POSITIVE",
"score": 0.03681522607803345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What is the process to change my PIN? | {
"text": "What is the process to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997957706451416
},
{
"label": "POSITIVE",
"score": 0.0020423061214387417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Top up not available in my wallet. | {
"text": "Top up not available in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.00039473813376389444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I did a transaction to a wrong account! | {
"text": "I did a transaction to a wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995536208152771
},
{
"label": "POSITIVE",
"score": 0.0004464151570573449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can you tell me when my card will arrive? | {
"text": "Can you tell me when my card will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958077669143677
},
{
"label": "POSITIVE",
"score": 0.004192270804196596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
My card stopped working after multiple transactions. Why? | {
"text": "My card stopped working after multiple transactions. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996840953826904
},
{
"label": "POSITIVE",
"score": 0.00031598019995726645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me? | {
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9163233041763306
},
{
"label": "POSITIVE",
"score": 0.08367668837308884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.0003613977169152349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before. | {
"text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before."
} | [
{
"label": "NEGATIVE",
"score": 0.7197031378746033
},
{
"label": "POSITIVE",
"score": 0.28029683232307434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I don't have the means to prove my identity. | {
"text": "I don't have the means to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997668862342834
},
{
"label": "POSITIVE",
"score": 0.00023317521845456213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
The exchange rate was messed up from the ATM | {
"text": "The exchange rate was messed up from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9995606541633606
},
{
"label": "POSITIVE",
"score": 0.00043928498052991927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How do I go about transferring money using my credit card? | {
"text": "How do I go about transferring money using my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987738728523254
},
{
"label": "POSITIVE",
"score": 0.0012261231895536184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there a charge for exchanging foreign currency? | {
"text": "Is there a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776289558038116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
where do I go to top up with cash? | {
"text": "where do I go to top up with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.006795767229050398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How do I get my card into the app? | {
"text": "How do I get my card into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977255878970027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.01295648142695427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long will it take for the money to reach my account? | {
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069289520382881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow. | {
"text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9974128603935242
},
{
"label": "POSITIVE",
"score": 0.0025871326215565205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Show me where to order my card. | {
"text": "Show me where to order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9869158267974854
},
{
"label": "POSITIVE",
"score": 0.01308413315564394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Where is my money transfer? | {
"text": "Where is my money transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660856306552887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I would like to know what exchange rates you use? | {
"text": "I would like to know what exchange rates you use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9505993723869324
},
{
"label": "POSITIVE",
"score": 0.04940064251422882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Asked for $100 but only got $20. Why would this happen? | {
"text": "Asked for $100 but only got $20. Why would this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.00100846984423697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied. | {
"text": "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9997329115867615
},
{
"label": "POSITIVE",
"score": 0.00026711737154982984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
why have i not got my new card? | {
"text": "why have i not got my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738271426409483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Which countries do you support? | {
"text": "Which countries do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.836328387260437
},
{
"label": "POSITIVE",
"score": 0.16367165744304657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
A shop I go to didn't let me pay. | {
"text": "A shop I go to didn't let me pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9991163611412048
},
{
"label": "POSITIVE",
"score": 0.0008836008491925895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "NEGATIVE",
"score": 0.12632207572460175
},
{
"label": "POSITIVE",
"score": 0.8736779093742371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
The rate of exchange for my cash withdrawal is wrong. | {
"text": "The rate of exchange for my cash withdrawal is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.00030928905471228063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good. | {
"text": "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good."
} | [
{
"label": "NEGATIVE",
"score": 0.006383661180734634
},
{
"label": "POSITIVE",
"score": 0.9936163425445557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.0011309415567666292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why does my identity need verification? | {
"text": "Why does my identity need verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326057232916355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I need some help linking my new card. | {
"text": "I need some help linking my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898260955698788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How come I can't seem to verify my id? | {
"text": "How come I can't seem to verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997082352638245
},
{
"label": "POSITIVE",
"score": 0.00029173781513236463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why isn't my google pay top up working? | {
"text": "Why isn't my google pay top up working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.0009808504255488515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through. | {
"text": "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993095397949219
},
{
"label": "POSITIVE",
"score": 0.0006904440233483911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card was declined at a restaurant today and I am not sure why. | {
"text": "My card was declined at a restaurant today and I am not sure why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989526271820068
},
{
"label": "POSITIVE",
"score": 0.0010472951689735055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I lost my phone. What do I do to block someone else from using my account? | {
"text": "I lost my phone. What do I do to block someone else from using my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997187256813049
},
{
"label": "POSITIVE",
"score": 0.0002812590973917395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why am I charged to get money from the ATM? | {
"text": "Why am I charged to get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017561402637511492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I can't get a contactless payment to work. | {
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706628672778606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
How do I stop fraud to my account? | {
"text": "How do I stop fraud to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945618510246277
},
{
"label": "POSITIVE",
"score": 0.0054381974041461945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How can I find out where the funds are flow? | {
"text": "How can I find out where the funds are flow?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990392923355103
},
{
"label": "POSITIVE",
"score": 0.0009607532992959023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What can I expect at card expiration? | {
"text": "What can I expect at card expiration?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951286315917969
},
{
"label": "POSITIVE",
"score": 0.004871384706348181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What is the refund process? | {
"text": "What is the refund process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972679615020752
},
{
"label": "POSITIVE",
"score": 0.002732016146183014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
can i verify my identity i the app | {
"text": "can i verify my identity i the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9711488485336304
},
{
"label": "POSITIVE",
"score": 0.02885119616985321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Do you accept US credit cards? | {
"text": "Do you accept US credit cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9508318901062012
},
{
"label": "POSITIVE",
"score": 0.049168068915605545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect. | {
"text": "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534164956770837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My identity verification didn't work | {
"text": "My identity verification didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997878670692444
},
{
"label": "POSITIVE",
"score": 0.00021212508727330714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What is the maximum number of transactions that I can put on a disposable card? | {
"text": "What is the maximum number of transactions that I can put on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958851933479309
},
{
"label": "POSITIVE",
"score": 0.004114838782697916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How much do I need to pay for a transfer? | {
"text": "How much do I need to pay for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991581439971924
},
{
"label": "POSITIVE",
"score": 0.0008418509969487786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Help me! When I was abroad, the exchange rate was wrong. | {
"text": "Help me! When I was abroad, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.0003268178552389145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long should I wait for top up go go through ? | {
"text": "How long should I wait for top up go go through ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990779161453247
},
{
"label": "POSITIVE",
"score": 0.0009220109786838293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you tell me what cards and currencies you support? | {
"text": "Can you tell me what cards and currencies you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.869540274143219
},
{
"label": "POSITIVE",
"score": 0.13045968115329742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat. | {
"text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat."
} | [
{
"label": "NEGATIVE",
"score": 0.9990453124046326
},
{
"label": "POSITIVE",
"score": 0.0009546653018333018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Help! My card is stolen. | {
"text": "Help! My card is stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9976147413253784
},
{
"label": "POSITIVE",
"score": 0.002385309198871255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Exchange rate on a purchase was incorrect | {
"text": "Exchange rate on a purchase was incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991208910942078
},
{
"label": "POSITIVE",
"score": 0.0008791663567535579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is it possible to get a Visa and Mastercard from you? | {
"text": "Is it possible to get a Visa and Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.988554060459137
},
{
"label": "POSITIVE",
"score": 0.01144585944712162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365147615317255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | {
"text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9981650710105896
},
{
"label": "POSITIVE",
"score": 0.00183496018871665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I was given the wrong amount of cash | {
"text": "I was given the wrong amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9995158910751343
},
{
"label": "POSITIVE",
"score": 0.0004841593618039042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991915822029114
},
{
"label": "POSITIVE",
"score": 0.000808367389254272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are there restrictions on disposable virtual cards? | {
"text": "Are there restrictions on disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985353946685791
},
{
"label": "POSITIVE",
"score": 0.001464546425268054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where do i go to receive a virtual card | {
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835677146911621
},
{
"label": "POSITIVE",
"score": 0.01643233187496662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692230939865112
},
{
"label": "POSITIVE",
"score": 0.23077692091464996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you delete the account? | {
"text": "Can you delete the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996141195297241
},
{
"label": "POSITIVE",
"score": 0.0003858862619381398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is it possible to hold money in different currencies? | {
"text": "Is it possible to hold money in different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963183403015137
},
{
"label": "POSITIVE",
"score": 0.0036816103383898735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What cards do you support | {
"text": "What cards do you support"
} | [
{
"label": "NEGATIVE",
"score": 0.0008362607914023101
},
{
"label": "POSITIVE",
"score": 0.9991637468338013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it? | {
"text": "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.999660849571228
},
{
"label": "POSITIVE",
"score": 0.0003391294158063829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.0010621141409501433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean? | {
"text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.6211293935775757
},
{
"label": "POSITIVE",
"score": 0.37887057662010193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
the exchange rate is wrong from something I got in another country | {
"text": "the exchange rate is wrong from something I got in another country"
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.0003385082527529448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.979794442653656
},
{
"label": "POSITIVE",
"score": 0.020205611363053322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have a disposable card, how many transactions can I make? | {
"text": "I have a disposable card, how many transactions can I make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008163988240994513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why did I get less from the ATM? | {
"text": "Why did I get less from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963968396186829
},
{
"label": "POSITIVE",
"score": 0.0036031852941960096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What am I going to need in order to verify my identity? | {
"text": "What am I going to need in order to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856285320594907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Are there any fiat currencies that you will not work with? | {
"text": "Are there any fiat currencies that you will not work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984793066978455
},
{
"label": "POSITIVE",
"score": 0.0015207126270979643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I'm having difficulties changing AUD for GBP. How do I do this? | {
"text": "I'm having difficulties changing AUD for GBP. How do I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993622899055481
},
{
"label": "POSITIVE",
"score": 0.0006377659738063812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I did not have the right exchange rate applied to my situation of pulling out cash | {
"text": "I did not have the right exchange rate applied to my situation of pulling out cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997815489768982
},
{
"label": "POSITIVE",
"score": 0.00021849482436664402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My transfer was declined. What might the reason be? | {
"text": "My transfer was declined. What might the reason be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064795104786754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My card wont work at an ATM | {
"text": "My card wont work at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.006663673557341099
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I need to transfer money to my account from another bank | {
"text": "I need to transfer money to my account from another bank"
} | [
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.0003657804918475449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am having issues using contactless payments, could my card be damaged? | {
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617581179365516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I did a transfer to my account, but it hasn't shown up | {
"text": "I did a transfer to my account, but it hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993282556533813
},
{
"label": "POSITIVE",
"score": 0.0006717219366692007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can I get some help to get me card activated? | {
"text": "Can I get some help to get me card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536681903526187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why has my payment been reversed? | {
"text": "Why has my payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.0020478814840316772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How many different currencies can I have my money in? | {
"text": "How many different currencies can I have my money in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181212659925222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How quickly can I transfer something to China? | {
"text": "How quickly can I transfer something to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.0005512709030881524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can i receive transfers from my employer this way? | {
"text": "Can i receive transfers from my employer this way?"
} | [
{
"label": "NEGATIVE",
"score": 0.997079610824585
},
{
"label": "POSITIVE",
"score": 0.0029204434249550104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Do you need to know my first and last name? | {
"text": "Do you need to know my first and last name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.001029280130751431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is it possible to get both a Visa and a Mastercard? | {
"text": "Is it possible to get both a Visa and a Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939708709716797
},
{
"label": "POSITIVE",
"score": 0.006029180251061916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Will I receive all the money sent to my account by SEPA transfer? | {
"text": "Will I receive all the money sent to my account by SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984664916992188
},
{
"label": "POSITIVE",
"score": 0.0015335652278736234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound. | {
"text": "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9988234639167786
},
{
"label": "POSITIVE",
"score": 0.0011765564559027553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Help! I think someone has made a cash withdrawal with my card! | {
"text": "Help! I think someone has made a cash withdrawal with my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.0009833304211497307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I find out what countries you service and what countries you do not? | {
"text": "How do I find out what countries you service and what countries you do not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935470223426819
},
{
"label": "POSITIVE",
"score": 0.006452912464737892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How can a payment be declined | {
"text": "How can a payment be declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9919493198394775
},
{
"label": "POSITIVE",
"score": 0.00805064756423235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
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