text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I managed to drunken block my card :(( Help! | {
"text": "I managed to drunken block my card :(( Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985141158103943
},
{
"label": "POSITIVE",
"score": 0.0014858879148960114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977210164070129
},
{
"label": "POSITIVE",
"score": 0.0022790206130594015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Am I able to do a SWIFT transfer? | {
"text": "Am I able to do a SWIFT transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9814137816429138
},
{
"label": "POSITIVE",
"score": 0.018586186692118645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
The money has not yet been placed in recipients account. | {
"text": "The money has not yet been placed in recipients account."
} | [
{
"label": "NEGATIVE",
"score": 0.9979109168052673
},
{
"label": "POSITIVE",
"score": 0.0020891062449663877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
can I have multiple currencies? | {
"text": "can I have multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9863080382347107
},
{
"label": "POSITIVE",
"score": 0.013691975735127926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I need a single use card for shopping online | {
"text": "I need a single use card for shopping online"
} | [
{
"label": "NEGATIVE",
"score": 0.9991994500160217
},
{
"label": "POSITIVE",
"score": 0.0008005197742022574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I withdrew $100 but only received $20 | {
"text": "I withdrew $100 but only received $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9963032007217407
},
{
"label": "POSITIVE",
"score": 0.0036967883352190256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can my daughter make an account? | {
"text": "Can my daughter make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624512013047934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I only received $20, but I requested $100. | {
"text": "I only received $20, but I requested $100."
} | [
{
"label": "NEGATIVE",
"score": 0.9905174374580383
},
{
"label": "POSITIVE",
"score": 0.0094825504347682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need to verify my identity. How do I do that? | {
"text": "I need to verify my identity. How do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994364380836487
},
{
"label": "POSITIVE",
"score": 0.0005635566194541752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why would my card payment not work? | {
"text": "Why would my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.0004475391178857535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I made an online purchase and the order has not shown up. Give me my money back. | {
"text": "I made an online purchase and the order has not shown up. Give me my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.9995191097259521
},
{
"label": "POSITIVE",
"score": 0.00048092580982483923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How long does a transfer take? | {
"text": "How long does a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977796673774719
},
{
"label": "POSITIVE",
"score": 0.002220369875431061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Will my transfer be done soon? | {
"text": "Will my transfer be done soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913715124130249
},
{
"label": "POSITIVE",
"score": 0.008628525771200657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I tried withdrawing but my cash is not showing up? | {
"text": "I tried withdrawing but my cash is not showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995850920677185
},
{
"label": "POSITIVE",
"score": 0.0004148709704168141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue? | {
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.00028686257428489625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.0022592388559132814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am waiting on the refund | {
"text": "I am waiting on the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9952240586280823
},
{
"label": "POSITIVE",
"score": 0.004775920417159796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I get a virtual card on my device? | {
"text": "How do I get a virtual card on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009091720567084849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
The ATM kept my card? | {
"text": "The ATM kept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944537281990051
},
{
"label": "POSITIVE",
"score": 0.005546254571527243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past. | {
"text": "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past."
} | [
{
"label": "NEGATIVE",
"score": 0.5521447658538818
},
{
"label": "POSITIVE",
"score": 0.44785526394844055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why has my card payment been reversed? | {
"text": "Why has my card payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985830783843994
},
{
"label": "POSITIVE",
"score": 0.001416973420418799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet. | {
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569278823211789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where do I go to add a new card? | {
"text": "Where do I go to add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979217648506165
},
{
"label": "POSITIVE",
"score": 0.0020783115178346634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is this not letting me exchange crypto? I need help making this transaction go through. | {
"text": "Why is this not letting me exchange crypto? I need help making this transaction go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004952950985170901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why am I being told this transfer will not go thru | {
"text": "Why am I being told this transfer will not go thru"
} | [
{
"label": "NEGATIVE",
"score": 0.9989724159240723
},
{
"label": "POSITIVE",
"score": 0.0010275664972141385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I verify the source of my funds? | {
"text": "How do I verify the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988498687744141
},
{
"label": "POSITIVE",
"score": 0.0011501219123601913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How can I Use thereto-top option? | {
"text": "How can I Use thereto-top option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989269375801086
},
{
"label": "POSITIVE",
"score": 0.0010730477515608072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately? | {
"text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987903237342834
},
{
"label": "POSITIVE",
"score": 0.0012097031576558948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Do you have an age requirement when opening an account with your service? | {
"text": "Do you have an age requirement when opening an account with your service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9825802445411682
},
{
"label": "POSITIVE",
"score": 0.01741969771683216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived. | {
"text": "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9994007349014282
},
{
"label": "POSITIVE",
"score": 0.0005993096274323761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues. | {
"text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues."
} | [
{
"label": "NEGATIVE",
"score": 0.99052494764328
},
{
"label": "POSITIVE",
"score": 0.00947505608201027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
When I got cash, my exchange rate was off. | {
"text": "When I got cash, my exchange rate was off."
} | [
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.00036631690454669297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I have one other credit card from the US. Do you take that? | {
"text": "I have one other credit card from the US. Do you take that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942575693130493
},
{
"label": "POSITIVE",
"score": 0.005742378532886505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What if I don't verify my identity? | {
"text": "What if I don't verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997109770774841
},
{
"label": "POSITIVE",
"score": 0.0002890384930651635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
how much does it cost to add money | {
"text": "how much does it cost to add money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970920085906982
},
{
"label": "POSITIVE",
"score": 0.0029080151580274105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I bought an item then noticed the exchange rate was wrong. | {
"text": "I bought an item then noticed the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995217323303223
},
{
"label": "POSITIVE",
"score": 0.00047833676217123866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I use a check to top up? | {
"text": "Can I use a check to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989101886749268
},
{
"label": "POSITIVE",
"score": 0.0010898582404479384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Transfer declined. | {
"text": "Transfer declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407757173292339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now! | {
"text": "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995417594909668
},
{
"label": "POSITIVE",
"score": 0.0004583155387081206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
They said I would get a refund but I don't see it on my statement. | {
"text": "They said I would get a refund but I don't see it on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9986269474029541
},
{
"label": "POSITIVE",
"score": 0.0013730438658967614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why is there a random payment in my statement? | {
"text": "Why is there a random payment in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886158953420818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Do you offer SWIFT transfers? | {
"text": "Do you offer SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881985783576965
},
{
"label": "POSITIVE",
"score": 0.01180141419172287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Tell me how to replace my expired card. | {
"text": "Tell me how to replace my expired card."
} | [
{
"label": "NEGATIVE",
"score": 0.9941944479942322
},
{
"label": "POSITIVE",
"score": 0.005805508699268103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I got a declining message during a transfer? please tell me why | {
"text": "I got a declining message during a transfer? please tell me why"
} | [
{
"label": "NEGATIVE",
"score": 0.9989596605300903
},
{
"label": "POSITIVE",
"score": 0.0010403705528005958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point. | {
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
} | [
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508391376584768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What are the countries you support. | {
"text": "What are the countries you support."
} | [
{
"label": "NEGATIVE",
"score": 0.0004594236961565912
},
{
"label": "POSITIVE",
"score": 0.9995405673980713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My transfer was not approved | {
"text": "My transfer was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9995237588882446
},
{
"label": "POSITIVE",
"score": 0.0004762329626828432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
please help me with this transfer, for some reason i can't transfer to a cryptocurency account | {
"text": "please help me with this transfer, for some reason i can't transfer to a cryptocurency account"
} | [
{
"label": "NEGATIVE",
"score": 0.9962691068649292
},
{
"label": "POSITIVE",
"score": 0.0037309068720787764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Are SWIFT transfers supported? | {
"text": "Are SWIFT transfers supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895492792129517
},
{
"label": "POSITIVE",
"score": 0.010450695641338825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
My top-up funds aren't available yet. | {
"text": "My top-up funds aren't available yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9983892440795898
},
{
"label": "POSITIVE",
"score": 0.001610762206837535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why am I not allowed to transfer money to my cryptocurrency exchange? | {
"text": "Why am I not allowed to transfer money to my cryptocurrency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.001299806172028184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why did you charge a fee when I withdrew from an ATM? | {
"text": "Why did you charge a fee when I withdrew from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986780285835266
},
{
"label": "POSITIVE",
"score": 0.0013218994718044996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How many payments can I make using a virtual card? | {
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978461265563965
},
{
"label": "POSITIVE",
"score": 0.002153922338038683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Please tell me how the exchange rate is determined. I was expecting more money for the transaction. | {
"text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9984564781188965
},
{
"label": "POSITIVE",
"score": 0.0015435757813975215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Where do I go for a refund? | {
"text": "Where do I go for a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.0014664409682154655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004697319818660617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I think my card is broke it's not working anymore | {
"text": "I think my card is broke it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.00030574886477552354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out? | {
"text": "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?"
} | [
{
"label": "NEGATIVE",
"score": 0.6563419699668884
},
{
"label": "POSITIVE",
"score": 0.34365805983543396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why would my card payment be cancelled? | {
"text": "Why would my card payment be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069297324866056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay. | {
"text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9938302636146545
},
{
"label": "POSITIVE",
"score": 0.00616976385936141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My card has not come in the mail yet. | {
"text": "My card has not come in the mail yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.002824460156261921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What do I do if there is an electronic debit that is not correct? | {
"text": "What do I do if there is an electronic debit that is not correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995982050895691
},
{
"label": "POSITIVE",
"score": 0.0004018089675810188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I protect my phone from someone using it after I lost it. | {
"text": "How do I protect my phone from someone using it after I lost it."
} | [
{
"label": "NEGATIVE",
"score": 0.9984470009803772
},
{
"label": "POSITIVE",
"score": 0.0015530644450336695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My top up is not working | {
"text": "My top up is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9996583461761475
},
{
"label": "POSITIVE",
"score": 0.00034161892835982144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can I exchange currencies in the app? | {
"text": "How can I exchange currencies in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990334510803223
},
{
"label": "POSITIVE",
"score": 0.0009665281977504492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help. | {
"text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9988211989402771
},
{
"label": "POSITIVE",
"score": 0.0011788399424403906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
what is this extra charge for a withdrawal? | {
"text": "what is this extra charge for a withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987894892692566
},
{
"label": "POSITIVE",
"score": 0.0012105481000617146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees? | {
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.0011967060854658484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I track my card while it is in the process of delivery? | {
"text": "Can I track my card while it is in the process of delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982336759567261
},
{
"label": "POSITIVE",
"score": 0.0017663141479715705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How soon will my balance be updated to reflect my transfer? | {
"text": "How soon will my balance be updated to reflect my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990615248680115
},
{
"label": "POSITIVE",
"score": 0.0009384386939927936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I think a payment I made with a card was cancelled. | {
"text": "I think a payment I made with a card was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.999757707118988
},
{
"label": "POSITIVE",
"score": 0.00024229937116615474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What do you charge for an exchange fee? | {
"text": "What do you charge for an exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924231767654419
},
{
"label": "POSITIVE",
"score": 0.007576782256364822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How much will it be in order to pay with a bank transfer using SEPA? | {
"text": "How much will it be in order to pay with a bank transfer using SEPA?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994812607765198
},
{
"label": "POSITIVE",
"score": 0.0005187646020203829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I did a payment but the app cancelled it. | {
"text": "I did a payment but the app cancelled it."
} | [
{
"label": "NEGATIVE",
"score": 0.9993407130241394
},
{
"label": "POSITIVE",
"score": 0.0006592755671590567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I exchange currencies with this | {
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.36730316281318665
},
{
"label": "POSITIVE",
"score": 0.6326968669891357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming. | {
"text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming."
} | [
{
"label": "NEGATIVE",
"score": 0.9997977614402771
},
{
"label": "POSITIVE",
"score": 0.00020224413310643286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly? | {
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.0003447429044172168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund | {
"text": "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9997072815895081
},
{
"label": "POSITIVE",
"score": 0.0002927260647993535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I would like to be assisted with the activation of my card. | {
"text": "I would like to be assisted with the activation of my card."
} | [
{
"label": "NEGATIVE",
"score": 0.33272585272789
},
{
"label": "POSITIVE",
"score": 0.6672741770744324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What happens when a beneficiary can't receive my transfer? | {
"text": "What happens when a beneficiary can't receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963274598121643
},
{
"label": "POSITIVE",
"score": 0.003672586055472493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My funds are not transferring to my bank. Why is this not working? | {
"text": "My funds are not transferring to my bank. Why is this not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993364214897156
},
{
"label": "POSITIVE",
"score": 0.0006636088364757597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Which ATMs take the card? | {
"text": "Which ATMs take the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949665665626526
},
{
"label": "POSITIVE",
"score": 0.005033445544540882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.0006369319744408131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I notice there's a pending payment on my card. | {
"text": "I notice there's a pending payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.987868070602417
},
{
"label": "POSITIVE",
"score": 0.01213190145790577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Something's wrong my card won't work. | {
"text": "Something's wrong my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997624754905701
},
{
"label": "POSITIVE",
"score": 0.00023754082212690264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I was wondering why my payment hasn't gone through yet, its been a while. | {
"text": "I was wondering why my payment hasn't gone through yet, its been a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9979890584945679
},
{
"label": "POSITIVE",
"score": 0.0020109745673835278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there. | {
"text": "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there."
} | [
{
"label": "NEGATIVE",
"score": 0.9964512586593628
},
{
"label": "POSITIVE",
"score": 0.003548756940290332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Changed details is essential, what steps do I take to do so? | {
"text": "Changed details is essential, what steps do I take to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.8929728865623474
},
{
"label": "POSITIVE",
"score": 0.10702706128358841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I could not access my money at the ATM | {
"text": "I could not access my money at the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9996825456619263
},
{
"label": "POSITIVE",
"score": 0.00031752028735354543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
A transaction is showing more than once. | {
"text": "A transaction is showing more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.562714159488678
},
{
"label": "POSITIVE",
"score": 0.4372858703136444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why is there a direct debit fee in the App when I didn't do it? | {
"text": "Why is there a direct debit fee in the App when I didn't do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991030693054199
},
{
"label": "POSITIVE",
"score": 0.0008970000199042261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Where can I verify my identity? | {
"text": "Where can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999325156211853
},
{
"label": "POSITIVE",
"score": 0.0006748317391611636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for? | {
"text": "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9853705167770386
},
{
"label": "POSITIVE",
"score": 0.014629459008574486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Tell me how to delete my account. | {
"text": "Tell me how to delete my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997144341468811
},
{
"label": "POSITIVE",
"score": 0.000285587360849604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How can I move money from my account at a different bank to the account I have at this bank. | {
"text": "How can I move money from my account at a different bank to the account I have at this bank."
} | [
{
"label": "NEGATIVE",
"score": 0.999459445476532
},
{
"label": "POSITIVE",
"score": 0.0005405015544965863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
why hasn't my cash arrived yet from my cheque?! | {
"text": "why hasn't my cash arrived yet from my cheque?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985223412513733
},
{
"label": "POSITIVE",
"score": 0.0014777283649891615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There's an unauthorized direct debit in my app. | {
"text": "There's an unauthorized direct debit in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9987385869026184
},
{
"label": "POSITIVE",
"score": 0.0012613942380994558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.03350178152322769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9982303977012634
},
{
"label": "POSITIVE",
"score": 0.0017695818096399307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
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