README.md

metadata

license: cc-by-nc-4.0
task_categories:
  - text-classification
language:
  - en
  - de
tags:
  - classification
  - ticket
  - email
pretty_name: email-ticket-classification-dataset
size_categories:
  - n<1K

Customer Support Tickets (Short Version)

This dataset is a simplified version of the Customer Support Tickets dataset.

Dataset Details:

• The dataset includes combinations of the following columns:
  • type
  • queue
  • priority
  • language

Modifications:

• Shortened Version: This version only includes the first three rows for each combination of the above columns (i.e., 'type', 'queue', 'priority', 'language').

This reduction makes the dataset smaller and more manageable for quick analysis or prototyping, while retaining the structure and key information of the original dataset.

License and Rights:

The dataset is based on the original Customer Support Tickets dataset. All rights and licensing conditions are inherited from the original dataset. Please refer to the original dataset's page for detailed licensing information.

This version of the dataset is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License (CC-BY-NC-4.0). For more details, please refer to the full license on Creative Commons.