Romania ranks last in EU regarding the interaction with state agencies through official websites, apps
<p>Romania ranks last in the European Union in terms of the percentage of people interacting with public institutions through official websites or mobile applications, according to the <a href="https://ec.europa.eu/eurostat/web/products-eurostat-news/w/ddn-20240924-2">latest data presented by Eurostat</a>. </p>
<p>Less than a quarter of Romanians (23%) used the website or app of a public authority in 2023. By comparison, the EU average is 69%, according to Eurostat. </p>
<p>In addition to Romania, the countries with the lowest percentage of citizens accessing official e-government websites and apps are Bulgaria (30%) and Germany (58%).</p>
<p>On the opposite end, the EU countries with the highest share of citizens using digital public services are Denmark (98%) and Finland, along with the Netherlands and Sweden (all three with 95%).</p>
<p>The same report reveals that 42% of Europeans used e-government services in 2023 to obtain information about services, benefits, laws, opening hours or similar. This was followed by the downloading or printing of official forms (40%), the accessing of personal information (39%), and the making of an appointment or a reservation and receiving official communication or documents (37%).</p>
<p><em><a href="mailto:radu@romania-insider.com">radu@romania-insider.com</a></em></p>
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