EY Future Consumer Index: Consumers Return To Physical Stores
<img src="http://storage0.dms.mpinteractiv.ro/media/401/1561/19666/22447680/1/cumparaturi-hypermarket-mediafax-foto.jpg?width=160&height=120"/> Despite technology transforming consumers’ retail experience, allowing them to seamlessly shop between online, social media, in-app and in-game, 32% of consumers still crave the personal service that only in-store shopping can provide, according to the latest release of data from the EY Future Consumer Index (FCI) – which surveyed more than 23,000 consumers across 30 countries.

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