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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development?path=/glance | people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. people and skills people and skills https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people and skills people and skills ================= none [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) ------------------------------------------------------------------------------------------------------------------------- none [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) ------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | |
https://sfia-online.org/en/sfia-9/responsibilities/level-4 | skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/de) * [español](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/es) * [français](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pl) * [português](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. skills skills these are all the skills.https://sfia-online.org/en/sfia-9/skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg skills ====== these are all the skills. [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning "skill") ----------------------------------------------------------------------------------------- creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. [read more…](https://sfia-online.org/en/sfia-9/skills/strategic-planning) [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination "skill") --------------------------------------------------------------------------------------------------------------------- coordinating information and technology strategies where the adoption of a common approach would benefit the organisation. [read more…](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination) [information management](https://sfia-online.org/en/sfia-9/skills/information-management "skill") ------------------------------------------------------------------------------------------------- enabling the effective management and use of information assets. [read more…](https://sfia-online.org/en/sfia-9/skills/information-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture "skill") ----------------------------------------------------------------------------------------------------------------------------- aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models. [read more…](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") ----------------------------------------------------------------------------------------------- developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. [read more…](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management "skill") ----------------------------------------------------------------------------------------------- identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. [read more…](https://sfia-online.org/en/sfia-9/skills/innovation-management) [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring "skill") ----------------------------------------------------------------------------------------------------------------- identifying and assessing new and emerging technologies, products, services, methods and techniques. [read more…](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring) [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research "skill") ----------------------------------------------------------------------------------- systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. [read more…](https://sfia-online.org/en/sfia-9/skills/formal-research) [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") --------------------------------------------------------------------------------- advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations. [read more…](https://sfia-online.org/en/sfia-9/skills/sustainability) [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management "skill") --------------------------------------------------------------------------------------------- managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. [read more…](https://sfia-online.org/en/sfia-9/skills/financial-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal "skill") --------------------------------------------------------------------------------------------- assessing the attractiveness of possible investments or projects. [read more…](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management "skill") ------------------------------------------------------------------------------------------- forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. [read more…](https://sfia-online.org/en/sfia-9/skills/benefits-management) [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") ------------------------------------------------------------------------------------------------------- developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. [read more…](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") ----------------------------------------------------------------------------------------- conducting in-depth analysis of financial data to derive insights and support decision-making. [read more…](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") ----------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of financial resources. [read more…](https://sfia-online.org/en/sfia-9/skills/cost-management) [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") --------------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [read more…](https://sfia-online.org/en/sfia-9/skills/demand-management) [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") --------------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. [read more…](https://sfia-online.org/en/sfia-9/skills/measurement) [information security](https://sfia-online.org/en/sfia-9/skills/information-security "skill") --------------------------------------------------------------------------------------------- defining and operating a framework of security controls and security management strategies. [read more…](https://sfia-online.org/en/sfia-9/skills/information-security) [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance "skill") ----------------------------------------------------------------------------------------------- protecting against and managing risks related to the use, storage and transmission of data and information systems. [read more…](https://sfia-online.org/en/sfia-9/skills/information-assurance) [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance "skill") ------------------------------------------------------------------------------------------------------------------- implementing and promoting compliance with information and data management legislation. [read more…](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance) * 1 * [2](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) * [3](https://sfia-online.org/en/sfia-9/skills?b_start:int=40) * [4](https://sfia-online.org/en/sfia-9/skills?b_start:int=60) * [5](https://sfia-online.org/en/sfia-9/skills?b_start:int=80) * [6](https://sfia-online.org/en/sfia-9/skills?b_start:int=100) * [7](https://sfia-online.org/en/sfia-9/skills?b_start:int=120) * [8](https://sfia-online.org/en/sfia-9/skills?b_start:int=140) * [next 20 items>](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") * [skills](https://sfia-online.org/en/sfia-9/skills "these are all the skills.") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style | sfia 9 software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/de) * [español](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/es) * [français](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pl) * [português](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies sfia 9 software engineering competencies ======================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### software engineering skills and competencies at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance)provides a one-page summary of the[sfia software engineering related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) ### how to use the software engineering competencies view as with all applications of sfia; you should consider the software engineering competencies view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations | security services — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/de) * [español](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/es) * [français](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pl) * [português](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services security services ================= none [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt ------------------------------------------------------------------------------------------------------------- manages identity verification and access permissions within organisational systems and environments. [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad --------------------------------------------------------------------------------------- manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas ------------------------------------------------------------------------------------------------- identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs ----------------------------------------------------------------------------------- recovering and investigating material found in digital devices. [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim ------------------------------------------------------------------------------------------------- investigates cybercrimes, collects evidence, determines incident impacts and collaborates with legal teams to protect digital assets. [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop ----------------------------------------------------------------------------------------------------- plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis. [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent --------------------------------------------------------------------------------------- testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management?path=/glance | level 2 - assist — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/de) * [español](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/es) * [français](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/pl) * [português](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b72821e05ea54a76aa9302d39dee3d53/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 2 - assist level 2 - assist essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.https://sfia-online.org/en/sfia-9/responsibilities/level-2 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 2 - assist ========================================== essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under routine direction.receives instructions and guidance, has work regularly reviewed. ### influence is expected to contribute to team discussions with immediate team members. works alongside team members, contributing to team decisions. when the role requires, interacts with people outside their team, including internal colleagues and external contacts. ### complexity performs a range of work activities in varied environments. ### knowledge applies knowledge of common workplace tasks and practices to support team activities under guidance. ### business skills / behavioural factors ##### decision-making * uses limited discretion in resolving issues or enquiries. * decides when to seek guidance in unexpected situations. ##### planning * plans own work within short time horizons in an organised way. ##### collaboration * understands the need to collaborate with their team and considers user/customer needs. ##### problem-solving * investigates and resolves routine issues. ##### improvement mindset * proposes ideas to improve own work area. * implements agreed changes to assigned work tasks. ##### creativity * applies creative thinking to suggest new ways to approach a task and solve problems. ##### communication * communicates familiar information with immediate team and stakeholders directly related to their role. * listens to gain understanding and asks relevant questions to clarify or seek further information. ##### leadership * takes ownership to develop their work experience. ##### adaptability * adjusts to different team dynamics and work requirements. * participates in team adaptation processes. ##### learning and development * absorbs and applies new information to tasks. * recognises personal skills and knowledge gaps and seeks learning opportunities to address them. ##### digital mindset * has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. ##### security, privacy and ethics * has a good understanding of their role and the organisation’s rules and expectations. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/2) * [sfia 7](https://sfia-online.org/en/lor/7/2) * [sfia 6](https://sfia-online.org/en/lor/6/2) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations | data and analytics — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/de) * [español](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/es) * [français](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pl) * [português](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics data and analytics ================== none [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm ------------------------------------------------------------------------------- developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan --------------------------------------------------------------------------------------------------- developing models and diagrams to represent, communicate and manage data requirements and data assets. [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds ------------------------------------------------------------------------------- specifying, designing and maintaining mechanisms for storing and accessing data across various environments and platforms. [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan ----------------------------------------------------------------------------- enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats ------------------------------------------------------------------------- applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng --------------------------------------------------------------------------------- developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments. [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint ------------------------------------------------------------------------------------------- developing, producing and delivering regular and one-off management information to provide insights and aid decision-making. [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng --------------------------------------------------------------------------------- designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management. [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl ------------------------------------------------------------------------------------- facilitating understanding of data by displaying concepts, ideas and facts using graphical representations. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation?path=/glance | stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) 6. stakeholder management stakeholder management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:stakeholder management stakeholder management ====================== none [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc ----------------------------------------------------------------- managing, or providing advice on, the procurement or commissioning of products and services. [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp --------------------------------------------------------------------------------------- aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm --------------------------------------------------------------------------------------- managing and operating formal contracts, addressing supplier and client needs in product and service provision. [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt ----------------------------------------------------------------------------------------------------------------------- systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg ------------------------------------------------------------------------------------------------- managing and operating customer service or service desk functions. [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn ----------------------------------------------------------------------------------------------- managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management/?path=/glance) * [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing) * [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management) * [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management) * [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management) * [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support) * [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/skills/feasibility-assessment | generic attributes, business skills and behavioural factors — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/de) * [español](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/es) * [français](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pl) * [português](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - 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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. generic attributes, business skills and behavioural factors generic attributes, business skills and behavioural factors all levels 1-7 of the generic attributes and business skills/behavioural factors.https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours https://sfia-online.org/@@site-logo/sfialogo-outlines.svg generic attributes, business skills and behavioural factors =========================================================== all levels 1-7 of the generic attributes and business skills/behavioural factors. the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility. [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- the level of independence, discretion and accountability for results in your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the reach and impact of your decisions and actions, both within and outside the organisation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- the range and intricacy of tasks and responsibilities that come with your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the depth and breadth of understanding required to perform and influence work effectively. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- exchanging information, ideas and insights clearly to enable mutual understanding and cooperation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------ applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- embracing and effectively using digital tools and technologies to enhance performance and productivity. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------------- continuously acquiring new knowledge and skills to enhance personal and organisational performance. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- taking a systematic approach to organising tasks, resources and timelines to meet defined goals. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------------- analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------- adjusting to change and persisting through challenges at personal, team and organisational levels. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------------- ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "the level of independence, discretion and accountability for results in your role.") * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "the reach and impact of your decisions and actions, both within and outside the organisation.") * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "the range and intricacy of tasks and responsibilities that come with your role.") * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "the depth and breadth of understanding required to perform and influence work effectively.") * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "working effectively with others, sharing resources and coordinating efforts to achieve shared objectives.") * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "exchanging information, ideas and insights clearly to enable mutual understanding and cooperation.") * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact.") * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generating and applying innovative ideas to enhance processes, solve problems and drive organisational success.") * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "applying critical thinking to evaluate options, assess risks and select the most appropriate course of action.") * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "embracing and effectively using digital tools and technologies to enhance performance and productivity.") * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes.") * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "continuously acquiring new knowledge and skills to enhance personal and organisational performance.") * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "taking a systematic approach to organising tasks, resources and timelines to meet defined goals.") * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "analysing challenges, applying logical methods and developing effective solutions to overcome obstacles.") * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "adjusting to change and persisting through challenges at personal, team and organisational levels.") * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/documentation | delivery and operation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture?path=/glance | feasibility assessment — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/eececec964d141c983089e4bf581c9dc/en) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [skills](https://sfia-online.org/en/sfia-9/skills) 4. feasibility assessment feasibility assessment defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.https://sfia-online.org/en/sfia-9/skills/feasibility-assessment https://sfia-online.org/@@site-logo/sfialogo-outlines.svg feasibility assessment feas =========================== defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. levels of responsibility for this skill --------------------------------------- [2](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_2)[3](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_3)[4](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_4)[5](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_5)[6](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_6) ### revision notes **updates for sfia 9** * theme(s) influencing the updates for this skill: making sfia easier to consume (new levels). * new level 2 added to support entry-level roles. * you can move to sfia 9 when you are ready - sfia 8 skill descriptions will still be available to use. * previous sfia assessments or skills mapping are not impacted by this change. ### guidance notes activities may include, but are not limited to: * generating and defining options * ensuring options align with the organisation’s vision, mission, objectives, strategy and tactics * engaging with relevant stakeholders and specialists * evaluating options for financial, technical and business feasibility. feasibility assessment is multi-dimensional. options for change must be evaluated from several dimensions including, but not limited to: financial, technical, organisational capability and culture, strategic context, economic and/or commercial environment. feasibility assessment typically results in a documented business case used to support organisational decision-making about proposed investments. this skill is focused on the generation, analysis and documentation of investment options. ### understanding the responsibility levels of this skill ##### where lower levels are not defined... * specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. you can use the essence statements to understand the generic responsibilities associated with these levels. ##### where higher levels are not defined... * responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. see the essence statements. #### developing skills and demonstrating responsibilities related to this skill the defined levels show the incremental progression in skills and responsibilities. ##### where lower levels are not defined... you can develop your knowledge and support others who do have responsibility in this area by: * learning key concepts and principles related to this skill and its impact on your role * performing related skills (see the related sfia skills) * supporting others who are performing higher level tasks and activities ##### where higher levels are not defined... * you can progress by developing related skills which are better suited to higher levels of organisational leadership. [click to learn why sfia skills are not defined at all 7 levels.](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) ### show/hide extra descriptions and levels. ### level 1 **[level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1):** essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge. ### feasibility assessment: level 2 **[level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2):** essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. * * * assists in feasibility assessment tasks under routine supervision. helps gather information required for feasibility assessments. supports the identification and documentation of options for business change. ### feasibility assessment: level 3 **[level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3):** essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace. * * * supports option identification and feasibility assessment. selects and employs standard techniques to get the information required for feasibility assessment. supports identification of tangible costs and benefits, and development of business cases. ### feasibility assessment: level 4 **[level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4):** essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. * * * selects relevant feasibility assessment approaches and techniques. identifies the range of possible options. undertakes short-listing of options and feasibility assessment. engages with internal and external stakeholders to get the information required for feasibility assessment. supports preparation of business cases including cost/benefit, impact and risk analysis for each option. ### feasibility assessment: level 5 **[level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5):** essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation. * * * manages investigative work to enable feasibility assessments. collaborates with stakeholders and specialists to get the information required for feasibility assessment. advises on the selection of feasibility assessment approaches and techniques relevant to the business situation and options. prepares business cases, including cost/benefit, impact and risk analysis for each option. ### feasibility assessment: level 6 **[level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6):** essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. * * * establishes an organisational framework and standards for feasibility assessment and business case development. directs and leads feasibility assessments for initiatives that will have a significant impact on the organisation. engages with senior stakeholders to clarify the strategic context for investment options. directs and leads the selection of feasibility assessment approaches and techniques that are relevant to the business situation and options. presents feasibility assessments and business cases to senior stakeholders and supports decision-making regarding investment options. ### level 7 **[level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7):** essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. keywords[new level](https://sfia-online.org/en/@@search?subject%3alist=new%20level) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ### related sfia skills [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management) ### short links to this skill * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/skillcode/8/feas) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance | level 6 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/de) * [español](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/es) * [français](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/pl) * [português](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ar) * [中文](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ja) * [русский](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 6 - sfia 8 style level 6 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 6 - sfia 8 style ====================== levels of responsibility: level 6 - initiate, influence ======================================================= essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy guides high level decisions and strategies within the organisation’s overall policies and objectives.has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.delegates responsibility for operational objectives. ### influence influences the formation of strategy and the execution of business plans. has a significant management level of contact with internal colleagues and external contacts. has organisational leadership and influence over the appointment and management of resources related to the implementation of strategic initiatives. ### complexity performs highly complex work activities covering technical, financial and quality aspects. ### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### business skills / behavioural factors uses judgement to make decisions that initiate the achievement of agreed strategic objectives including financial performance.escalates when broader strategic direction is impacted. initiates and influences strategic objectives and assigns responsibilities. leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.builds strong, influential connections with key internal and external contacts at senior management/technical leader level anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. drives improvement initiatives that have a significant impact on the organisation.aligns improvement strategies with organisational objectives.engages stakeholders in improvement processes. creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy. communicates with credibility at all levels across the organisation to broad audiences with divergent objectives.explains complex information and ideas clearly, influencing the strategic direction.promotes information sharing across the organisation. provides leadership at an organisational level.contributes to the development and implementation of policy and strategy.understands and communicates industry developments, and the role and impact of technology.manages and mitigates organisational risk. balances the requirements of proposals with the broader needs of the organisation. drives organisational adaptability by initiating and leading significant changes. influences change management strategies at an organisational level. promotes the application of knowledge to support strategic imperatives.actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability. leads the enhancement of the organisation’s digital capabilities.identifies and endorses opportunities to adopt new technologies and digital services.leads digital governance and compliance with relevant legislation and the need for products and services. takes a leading role in promoting and ensuring appropriate culture and working practices, including the provision of equal access and opportunity to people with diverse abilities. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation | alternative layout of sfia 9 business skills and behavioural factors. — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/de) * [español](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/es) * [français](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/pl) * [português](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ar) * [中文](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ja) * [русский](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. alternative layout of sfia 9 business skills and behavioural factors. alternative layout of sfia 9 business skills and behavioural factors.sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg alternative layout of sfia 9 business skills and behavioural factors. ===================================================================== sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences. **version 8****version 9** generic attributes 5 5 behavioural factors 11 12 distribution of behavioural factors across all generic attributes,in business skills only behaviour factor only view glossary in business skills the [web pages](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) for sfia 9 presents the business skills/behavioural factors using behavioural factor headings. this provides a clear organisational structure that helps users understand how behaviours are grouped conceptually, making it particularly valuable for: * new users learning the framework * training and development planning * structured assessment activities * creating role profiles and competency models the layout without headings offers advantages for: * experienced practitioners who are already familiar with the framework * creating checklists or evaluation forms * integration into existing systems or processes * integration into existing hr tools where subcategory headers may not be needed or possible both layouts contain identical behavioural statements - it's simply a matter of choosing the presentation that best suits your specific use case and organisational needs. this flexible approach aligns with sfia's commitment to being adaptable and user-friendly while maintaining the framework's integrity and completeness. [download the pdf of the alternative layout here.](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science | relationships and engagement — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/de) * [español](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/es) * [français](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/nl) * [polski](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/pl) * [português](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ar) * [中文](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ja) * [русский](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. relationships and engagement relationships and engagement https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:relationships and engagement relationships and engagement ============================ none [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) ---------------------------------------------------------------------------------------------------------------------------------------------- none [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) --------------------------------------------------------------------------------------------------------------------------------------------- none [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) -------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/all-skills-a-z | delivery and operation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/en) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation delivery and operation ====================== none [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) -------------------------------------------------------------------------------------------------------------------------------------- none [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) ------------------------------------------------------------------------------------------------------------------------------- none [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) -------------------------------------------------------------------------------------------------------------------------------- none [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) -------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management | sfia 9 information and cyber security — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/de) * [español](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/es) * [français](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/nl) * [polski](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/pl) * [português](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/ar) * [中文](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/ja) * [русский](https://sfia-online.org/@@multilingual-selector/9d87dba4f498419cab4d26c46b07f462/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 information and cyber security sfia 9 information and cyber security we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 information and cyber security sfia 9 information and cyber security ===================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### information and cyber security skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance)provides a one-page summary of the [s](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance)[fia information and cyber security related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance) ### how to use the information and cyber security view we have also[published advice and guidance to help you use sfia and the information and cyber security view.](https://sfia-online.org/en/tools-and-resources/sfia-views/sfia-view-information-cyber-security)these pages are in english only. as with all applications of sfia; you should consider the information and cyber security view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-8/sfia-views/full-framework-view?path=/glance)for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance) * [cybersecurity strategy and leadership](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-strategy-and-leadership) * [cybersecurity architecture](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-architecture) * [cybersecurity research and intelligence](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-research-and-intelligence) * [cybersecurity governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-governance-risk-and-compliance) * [cybersecurity advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-advice-and-guidance) * [secure software and systems development](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-software-and-systems-development) * [cybersecurity change programmes](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-change-programmes) * [secure supply chain](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-supply-chain) * [secure infrastructure management](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-infrastructure-management) * [cybersecurity resilience](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-resilience) * [cybersecurity talent management](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-talent-management) * [cybersecurity education and training](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-education-and-training) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture | data and records operations — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr-ca?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. data and records operations data and records operations https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and records operations skills at a glance ================== skills by category | skill | levels | | --- | --- | | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations/?path=/glance) * [records management](https://sfia-online.org/en/sfia-9/skills/records-management) * [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding) * [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management | sfia 9 data science, data engineering and analytics — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/de) * [español](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/es) * [français](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/nl) * [polski](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/pl) * [português](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ar) * [中文](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ja) * [русский](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 data science, data engineering and analytics sfia 9 data science, data engineering and analytics we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 data science, data engineering and analytics sfia 9 data science, data engineering and analytics =================================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### data science, data engineering and analytics skills at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance)provides a one-page summary of the[sfia big data/data science related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance) ### how to use the data science, data engineering and analytics view we have also [published advice and guidance to help you use sfia and the data science, data engineering and analytics view.](https://sfia-online.org/en/tools-and-resources/sfia-views/big-data-data-science-skills-in-sfia)these pages are in english only. as with all applications of sfia; you should consider the big data/data science view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance) * [data management and governance](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-governance) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-lifecycle-management) * [data solutions - development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-solutions-development-and-implementation) * [data culture and capability](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-culture-and-capability) * [data security and quality](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-security-and-quality) * [data operations and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/copy_of_data-lifecycle-management) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance | sfia 9 full framework view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 full framework view sfia 9 full framework view this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 full framework view skills at a glance ================== skills by category | category | subcategory | skill | levels | | --- | --- | --- | --- | | [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) | [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning)itsp | | | | 4 | 5 | 6 | 7 | | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination)isco | | | | | | 6 | 7 | | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management)irmg | | | 3 | 4 | 5 | 6 | 7 | | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture)stpl | | | | | 5 | 6 | 7 | | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management)inov | | | | | 5 | 6 | 7 | | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring)emrg | | | | 4 | 5 | 6 | | | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research)rsch | | 2 | 3 | 4 | 5 | 6 | | | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability)sust | | | | 4 | 5 | 6 | | | | [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | | [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) | [information security](https://sfia-online.org/en/sfia-9/skills/information-security)scty | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance)inas | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance)pedp | | | | 4 | 5 | 6 | | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research)vure | | 2 | 3 | 4 | 5 | 6 | | | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence)thin | | 2 | 3 | 4 | 5 | 6 | | | | [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | | [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | | [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) | [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | | | [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | | [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | | [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) | [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | | | [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | | | [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience)cexp | | 2 | 3 | 4 | 5 | 6 | | | | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion)acin | | 2 | 3 | 4 | 5 | 6 | | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | | [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | | | [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | | [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | | [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) | [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | | [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | | [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) | [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | | | [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management)bidm | | | 3 | 4 | 5 | 6 | | | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling)sale | | | 3 | 4 | 5 | 6 | | | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support)ssup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management)mktg | | | | 4 | 5 | 6 | 7 | | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research)mrch | | | 3 | 4 | 5 | 6 | | | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management)brmg | | | | 4 | 5 | 6 | | | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty)celo | | | 3 | 4 | 5 | 6 | | | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management)mkcm | | | 3 | 4 | 5 | | | | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing)digm | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement | systems development — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/en?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr-ca?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/zh?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. systems development systems development https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:systems development skills at a glance ================== skills by category | skill | levels | | --- | --- | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development/?path=/glance) * [product management](https://sfia-online.org/en/sfia-9/skills/product-management) * [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management) * [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [network design](https://sfia-online.org/en/sfia-9/skills/network-design) * [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design) * [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing) * [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment) * [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering) * [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management?path=/glance | change implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/de) * [español](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/es) * [français](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/nl) * [polski](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pl) * [português](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ar) * [中文](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ja) * [русский](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change implementation change implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change implementation change implementation ===================== none [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg ----------------------------------------------------------------------------------------- developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg ----------------------------------------------------------------------------------------- identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg ------------------------------------------------------------------------------------- delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts. [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof -------------------------------------------------------------------------------------------------------------------------------- providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg --------------------------------------------------------------------------------------- ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation/?path=/glance) * [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management) * [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management) * [project management](https://sfia-online.org/en/sfia-9/skills/project-management) * [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support) * [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance?path=/glance | level 6 - initiate, influence — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/de) * [español](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/es) * [français](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/pl) * [português](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ar) * [中文](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ja) * [русский](https://sfia-online.org/@@multilingual-selector/82f245e395ce42d5afc6095cdbbb876e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 6 - initiate, influence level 6 - initiate, influence essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.https://sfia-online.org/en/sfia-9/responsibilities/level-6 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 6 - initiate, influence ======================================================= essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy guides high level decisions and strategies within the organisation’s overall policies and objectives.has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.delegates responsibility for operational objectives. ### influence influences the formation of strategy and the execution of business plans. has a significant management level of contact with internal colleagues and external contacts. has organisational leadership and influence over the appointment and management of resources related to the implementation of strategic initiatives. ### complexity performs highly complex work activities covering technical, financial and quality aspects. ### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### business skills / behavioural factors ##### decision-making * uses judgement to make decisions that initiate the achievement of agreed strategic objectives including financial performance. * escalates when broader strategic direction is impacted. ##### planning * initiates and influences strategic objectives and assigns responsibilities. ##### collaboration * leads collaboration with a diverse range of stakeholders across competing objectives within the organisation. * builds strong, influential connections with key internal and external contacts at senior management/technical leader level ##### problem-solving * anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. ##### improvement mindset * drives improvement initiatives that have a significant impact on the organisation. * aligns improvement strategies with organisational objectives. * engages stakeholders in improvement processes. ##### creativity * creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy. ##### communication * communicates with credibility at all levels across the organisation to broad audiences with divergent objectives. * explains complex information and ideas clearly, influencing the strategic direction. * promotes information sharing across the organisation. ##### leadership * provides leadership at an organisational level. * contributes to the development and implementation of policy and strategy. * understands and communicates industry developments, and the role and impact of technology. * manages and mitigates organisational risk. * balances the requirements of proposals with the broader needs of the organisation. ##### adaptability * drives organisational adaptability by initiating and leading significant changes. influences change management strategies at an organisational level. ##### learning and development * promotes the application of knowledge to support strategic imperatives. * actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability. ##### digital mindset * leads the enhancement of the organisation’s digital capabilities. * identifies and endorses opportunities to adopt new technologies and digital services. * leads digital governance and compliance with relevant legislation and the need for products and services. ##### security, privacy and ethics * takes a leading role in promoting and ensuring appropriate culture and working practices, including the provision of equal access and opportunity to people with diverse abilities. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/6) * [sfia 7](https://sfia-online.org/en/lor/7/6) * [sfia 6](https://sfia-online.org/en/lor/6/6) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/level-1 | systems development — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/de) * [español](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/es) * [français](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/nl) * [polski](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pl) * [português](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ar) * [中文](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ja) * [русский](https://sfia-online.org/@@multilingual-selector/930042a6458c466aa760384c8334caea/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. systems development systems development https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:systems development systems development =================== none [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod ------------------------------------------------------------------------------------- managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement. [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg ------------------------------------------------------------------------------------------------------------- planning, estimating and executing systems development work to time, budget and quality targets. [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen --------------------------------------------------------------------------------------------------------------------------------- establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services. [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ----------------------------------------------------------------------------- designing systems to meet specified requirements and agreed systems architectures. [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn ------------------------------------------------------------------------------- architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds ----------------------------------------------------------------------------- designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn ------------------------------------------------------------------------------------------- designing technology infrastructure to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde ------------------------------------------------------------------------------- specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards. [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog ----------------------------------------------------------------------------------------------------------------- developing software components to deliver value to stakeholders. [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint ----------------------------------------------------------------------------------------------------------- planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test ------------------------------------------------------------------------------------- assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing. [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts --------------------------------------------------------------------------------------------- assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts ------------------------------------------------------------------------------- assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing. [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port --------------------------------------------------------------------------------------------- designing and deploying software product configurations into software environments or platforms. [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd ----------------------------------------------------------------------------------------------------------------------------- designing and developing reliable real-time software typically within embedded systems. [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen ------------------------------------------------------------------------------------- applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas ----------------------------------------------------------------------------------- assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity. [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen ------------------------------------------------------------------------------------------------------- designing, installing and maintaining radio frequency based devices and software. [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev ------------------------------------------------------------------------------------------- designing and developing animated and interactive systems such as games, simulations and virtual environments. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development/?path=/glance) * [product management](https://sfia-online.org/en/sfia-9/skills/product-management) * [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management) * [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [network design](https://sfia-online.org/en/sfia-9/skills/network-design) * [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design) * [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing) * [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment) * [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering) * [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science | sfia 9 digital transformation view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/de) * [español](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/es) * [français](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/pl) * [português](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ff7c36b6933a4dac8e79b8034724e0e9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 digital transformation view sfia 9 digital transformation view we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 digital transformation view sfia 9 digital transformation view ================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### digital transformation skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) provides a one-page summary of the [digital transformation related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) ### how to use the digital transformation view we have also published [advice and guidance to help you use sfia and the digital transformation view.](https://sfia-online.org/en/tools-and-resources/sfia-views/sfia-and-digital-transformation-skills)these pages are in english only. as with all applications of sfia; you should consider the digital transformation view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) * [digital strategy, innovation and leadership](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/digital-strategy-innovation-and-investments) * [digital culture, skills and capabilities](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/digital-culture-skills-and-capabilities) * [business analysis and process improvement](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/business-analysis-and-process-improvement) * [ai and data](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/ai-and-data) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/user-centred-design) * [customer experience management](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/customer-experience-management) * [delivery and implementation](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/delivery-and-implementation) * [software engineering/devops](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/software-engineering-devops) * [cloud computing](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/cloud-computing) * [cybersecurity](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/cybersecurity) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security | development and implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/de) * [español](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/es) * [français](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pl) * [português](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. development and implementation development and implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:development and implementation development and implementation ============================== none [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) ------------------------------------------------------------------------------------------------------------------------------------------ none [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) ------------------------------------------------------------------------------------------------------------------------------------ none [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) -------------------------------------------------------------------------------------------------------------------------------------- none [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) ---------------------------------------------------------------------------------------------------------------------------------------- none [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) ---------------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view | level 1 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/de) * [español](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/es) * [français](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/nl) * [polski](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/pl) * [português](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/ar) * [中文](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/ja) * [русский](https://sfia-online.org/@@multilingual-selector/487b2cd84f654766ae73df2a784b1020/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 1 - sfia 8 style level 1 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 1 - sfia 8 style ====================== levels of responsibility: level 1 - follow ========================================== essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy follows instructions and works under close direction. receives specific instructions and guidance, has work closely reviewed. ### influence works mostly on their own tasks and interacts with their immediate team only. develops an understanding of how their work supports others. ### complexity performs routine activities in a structured environment. ### knowledge applies basic knowledge to perform routine, well-defined, predictable role-specific tasks. ### business skills / behavioural factors uses little discretion in attending to enquiries. is expected to seek guidance in unexpected situations. confirms required steps for individual tasks. works mostly on their own tasks and interacts with their immediate team only. develops an understanding of how their work supports others. works towards understanding the issue and seeks assistance in resolving unexpected problems. identifies opportunities for improvement in own tasks. suggests basic enhancements when prompted. participates in the generation of new ideas when prompted. communicates with immediate team to understand and deliver on their assigned tasks. observes, listens, and with encouragement, asks questions to seek information or clarify instructions. proactively increases their understanding of their work tasks and responsibilities. accepts change and is open to new ways of working. applies newly acquired knowledge to develop skills for their role. contributes to identifying own development opportunities. has basic digital skills to learn and use applications, processes and tools for their role. develops an understanding of the rules and expectations of their role and the organisation. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management | sfia 9 software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - 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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science?path=/glance | skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. skills management skills management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:skills management skills management ================= none [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg ----------------------------------------------------------------------------------------------------------------------- delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr --------------------------------------------------------------------------------------------------------------- designing and developing resources to transfer knowledge, develop skills and change behaviours. [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl ----------------------------------------------------------------------------------- transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda ------------------------------------------------------------------------------------------- assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as sfia. [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop ------------------------------------------------------------------------------------------------------------- designing, developing and operating certification schemes, accreditations and credentials, including digital credentials or badges. [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac ----------------------------------------------------------------- delivering and assessing curricula in a structured and systematic education environment. [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf ----------------------------------------------------------------------------------- specifying, designing and developing curricula within a structured and systematic education environment. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management/?path=/glance) * [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management) * [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development) * [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery) * [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment) * [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation) * [teaching](https://sfia-online.org/en/sfia-9/skills/teaching) * [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation | content management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr-ca?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. content management content management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:content management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management/?path=/glance) * [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring) * [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing) * [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management) * [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management | advice and guidance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/de) * [español](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/es) * [français](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/nl) * [polski](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pl) * [português](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ar) * [中文](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ja) * [русский](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. advice and guidance advice and guidance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:advice and guidance advice and guidance =================== none [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl ----------------------------------------------------------------------- providing advice and recommendations, based on expertise and experience, to address client needs. [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech ----------------------------------------------------------------------------------- providing authoritative, professional advice and direction in a specialist area. [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl ----------------------------------------------------------------------------------- leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance/?path=/glance) * [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy) * [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/level-5 | governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. governance, risk and compliance governance, risk and compliance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:governance, risk and compliance skills at a glance ================== skills by category | skill | levels | | --- | --- | | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance/?path=/glance) * [governance](https://sfia-online.org/en/sfia-9/skills/governance) * [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management) * [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics) * [audit](https://sfia-online.org/en/sfia-9/skills/audit) * [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning | skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. skills management skills management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:skills management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management/?path=/glance) * [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management) * [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development) * [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery) * [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment) * [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation) * [teaching](https://sfia-online.org/en/sfia-9/skills/teaching) * [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view | advice and guidance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. advice and guidance advice and guidance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:advice and guidance skills at a glance ================== skills by category | skill | levels | | --- | --- | | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance/?path=/glance) * [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy) * [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/sfia-views | change and transformation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr-ca?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. change and transformation change and transformation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change and transformation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | | [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation?path=/glance | sfia 9 generic attributes - directory — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/de) * [español](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/es) * [français](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/pl) * [português](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. sfia 9 generic attributes - directory sfia 9 generic attributes - directory the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.https://sfia-online.org/en/sfia-9/generic-attributes-a-z https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 generic attributes - directory ===================================== the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility. **looking for something else?** * [sfia 9 skills directory a–z to search for or browse the skills in sfia 9.](https://sfia-online.org/en/sfia-9/all-skills-a-z) | title | description | short code | | --- | --- | --- | | [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") | the level of independence, discretion and accountability for results in your role. | auto | | | [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") | the reach and impact of your decisions and actions, both within and outside the organisation. | infl | | | [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") | the range and intricacy of tasks and responsibilities that come with your role. | comp | | | [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") | the depth and breadth of understanding required to perform and influence work effectively. | knge | | | [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "generic_attribute") | working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. | coll | | | [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "generic_attribute") | exchanging information, ideas and insights clearly to enable mutual understanding and cooperation. | comm | | | [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") | continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. | impm | | | [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") | generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. | crty | | | [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") | applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. | decm | | | [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") | embracing and effectively using digital tools and technologies to enhance performance and productivity. | digi | | | [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") | guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. | lead | | | [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") | continuously acquiring new knowledge and skills to enhance personal and organisational performance. | ladv | | | [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") | taking a systematic approach to organising tasks, resources and timelines to meet defined goals. | plan | | | [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") | analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. | prob | | | [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") | adjusting to change and persisting through challenges at personal, team and organisational levels. | adap | | | [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "generic_attribute") | ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. | scpe | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning?path=/glance | sfia 9 views — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/de) * [español](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/es) * [français](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints. these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints. these views address the interests of specific professional disciplines, industry topics and framework users. full framework views -------------------- the conventional view groups the sfia skills into categories and sub-categories. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation. * [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) use the a to z listing when you are looking for a specific skill and you know its name. * [the a to z of all sfia skills -](https://sfia-online.org/en/sfia-9/all-skills-a-z)[updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) focused views ------------- these views of sfia provide a quick-start list of the sfia skills which are most relevant to a selection of professional disciplines, industry topics and complementary frameworks. these have not been update with sfia 9 beta skills. they will be updated with final release of sfia 9. * [digital transformation skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [agile skills view](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [devops skills view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [data science, data engineering and analytics view](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [information and cyber security skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [enterprise it view for core information and technology functions - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view)[](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) using the sfia views -------------------- sfia is a flexible resource - the focussed views show that the skills in sfia can be easily grouped, filtered, and viewed in alternative ways to support specific professional disciplines, industry topics and complementary frameworks. * these views can provide a quick start approach to understanding and using sfia. * as with all applications of sfia — you should consider these views against your specific organisational context and business objectives. please refer to the full sfia framework if you think something is missing. * the full reference guide(pdf, requires free registration/login)and this website provide advice and guidance on the adoption of sfia. * there is also an active global ecosystem of sfia partners, sfia consultants and practitioners. they are available for advice on adopting sfia. full details are available[here](https://sfia-online.org/en/tools-and-resources/get-help). * if you represent a professional body or a framework owner and would like to collaborate with the sfia foundation on the development of additional sfia views; please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#b5dac5c6f5c6d3dcd498dadbd9dcdbd09bdac7d28ac6c0d7dfd0d6c188e6f3fcf4908785e3dcd0c2c6 "sfia foundation general manager") ### collaborations creating views of sfia takes time, energy and resources so we need to prioritise. please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#83ecf3f0c3f0e5eae2aeecedefeaede6adecf1e4bcf0f6e1e9e6e0f7bed0c5cac2a6b1b3d5eae6f4f0 "sfia foundation general manager"): * so we can understand potential demand for these views * to let us know if you can contribute to the development of views * to suggest other views we should be considering [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view "this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.") * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.") * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science") * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.") * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.") * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.") * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation | development and implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. development and implementation development and implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:development and implementation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | | [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | | [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience)cexp | | 2 | 3 | 4 | 5 | 6 | | | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion)acin | | 2 | 3 | 4 | 5 | 6 | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | | [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/agile-skills | level 3 - apply — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/de) * [español](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/es) * [français](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/pl) * [português](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e0e783948b8b4607a8227d813a598b0b/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 3 - apply level 3 - apply essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.https://sfia-online.org/en/sfia-9/responsibilities/level-3 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 3 - apply ========================================= essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under general direction to complete assigned tasks. receives guidance and has work reviewed at agreed milestones. when required, delegates routine tasks to others within own team. ### influence works with and influences team decisions. has a transactional level of contact with people outside their team, including internal colleagues and external contacts. ### complexity performs a range of work, sometimes complex and non-routine, in varied environments. ### knowledge applies knowledge of a range of role-specific practices to complete tasks within defined boundaries and has an appreciation of how this knowledge applies to the wider business context. ### business skills / behavioural factors ##### decision-making * uses discretion in identifying and responding to complex issues related to own assignments. * determines when issues should be escalated to a higher level. ##### planning * organises and keeps track of own work (and others where needed) to meet agreed timescales. ##### collaboration * understands and collaborates on the analysis of user/customer needs and represents this in their work. ##### problem-solving * applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues. ##### improvement mindset * identifies and implements improvements in own work area. * contributes to team-level process enhancements. ##### creativity * applies and contributes to creative thinking techniques to contribute new ideas for their own work and for team activities. ##### communication * communicates with team and stakeholders inside and outside the organisation clearly explaining and presenting information. * contributes to a range of work-related conversations and listens to others to gain an understanding and asks probing questions relevant to their role. ##### leadership * provides basic guidance and support to less experienced team members as needed. ##### adaptability * adapts and is responsive to change and shows initiative in adopting new methods or technologies. ##### learning and development * absorbs and applies new information effectively with the ability to share learnings with colleagues. * takes the initiative in identifying and negotiating their own appropriate development opportunities. ##### digital mindset * explores and applies relevant digital tools and skills for their role. * understands and effectively applies appropriate methods, tools, applications and processes. ##### security, privacy and ethics * applies appropriate professionalism and working practices and knowledge to work. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/3) * [sfia 7](https://sfia-online.org/en/lor/7/3) * [sfia 6](https://sfia-online.org/en/lor/6/3) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement?path=/glance | strategy and architecture — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/de) * [español](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/es) * [français](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/nl) * [polski](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pl) * [português](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ar) * [中文](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ja) * [русский](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. strategy and architecture strategy and architecture https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:strategy and architecture strategy and architecture ========================= none [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) ----------------------------------------------------------------------------------------------------------------------------------------- none [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) ----------------------------------------------------------------------------------------------------------------------------------------------------------- none [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) --------------------------------------------------------------------------------------------------------------------------------------- none [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) -------------------------------------------------------------------------------------------------------------------------------------------------------- none [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) ------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/skills | financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. financial and value management financial and value management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:financial and value management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management/?path=/glance) * [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management) * [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) * [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) * [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) * [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) * [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management) * [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies | level 5 - ensure, advise — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/de) * [español](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/es) * [français](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/pl) * [português](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4eb4d0653097460a917940f60a6e2ff9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 5 - ensure, advise level 5 - ensure, advise essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.https://sfia-online.org/en/sfia-9/responsibilities/level-5 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 5 - ensure, advise ================================================== essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under broad direction. work is self-initiated, consistent with agreed operational and budgetary requirements for meeting allocated technical and/or group objectives. defines tasks and delegates work to teams and individuals within area of responsibility. ### influence influences critical decisions in their domain. has operational level contact impacting execution and implementation with internal colleagues and external contacts. has significant influence over the allocation and management of resources required to deliver projects. ### complexity performs an extensive range of complex technical and/or professional work activities, requiring the application of fundamental principles in a range of unpredictable contexts. ### knowledge applies knowledge to interpret complex situations and offer authoritative advice. applies in-depth expertise in specific fields, with a broader understanding across industry/business. ### business skills / behavioural factors ##### decision-making * uses judgement to make informed decisions on actions to achieve organisational outcomes such as meeting targets, deadlines, and budget. * raises issues when objectives are at risk. ##### planning * analyses, designs, plans, establishes milestones, and executes and evaluates work to time, cost and quality targets. ##### collaboration * facilitates collaboration between stakeholders who have diverse objectives. * ensures collaborative ways of working throughout all stages of work to meet user/customer needs. * builds effective relationships across the organisation and with customers, suppliers and partners. ##### problem-solving * investigates complex issues to identify the root causes and impacts, assesses a range of solutions, and makes informed decisions on the best course of action, often in collaboration with other experts. ##### improvement mindset * identifies and evaluates potential improvements to products, practices, or services. * leads implementation of enhancements within own area of responsibility. * assesses effectiveness of implemented changes. ##### creativity * creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. ##### communication * communicates clearly with impact, articulating complex information and ideas to broad audiences with different viewpoints. * leads and encourages conversations to share ideas and build consensus on actions to be taken. ##### leadership * provides leadership at an operational level. * implements and executes policies aligned to strategic plans. * assesses and evaluates risk. * takes all requirements into account when considering proposals. ##### adaptability * leads adaptations to changing business environments. * guides teams through transitions, maintaining focus on organisational objectives. ##### learning and development * uses their skills and knowledge to help establish the standards that others in the organisation will apply. * takes the initiative to develop a wider breadth of knowledge across industry and/or business and identify and manage development opportunities in area of responsibility. ##### digital mindset * recognises and evaluates the organisational impact of new technologies and digital services. * implements new and effective practices. * advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. ##### security, privacy and ethics * contributes proactively to the implementation of professional working practices and helps promote a supportive organisational culture. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/5) * [sfia 7](https://sfia-online.org/en/lor/7/5) * [sfia 6](https://sfia-online.org/en/lor/6/5) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/devops-view | core software engineering competencies — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/de) * [español](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/es) * [français](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/nl) * [polski](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/pl) * [português](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ar) * [中文](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ja) * [русский](https://sfia-online.org/@@multilingual-selector/15f2fbba6f9842d3a074ae55037f9422/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) 5. core software engineering competencies core software engineering competencies https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:core software engineering competencies core software engineering competencies ====================================== none [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm ----------------------------------------------------------------------------------------------------------------------------- managing requirements through the entire delivery and operational lifecycle. [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn ----------------------------------------------------------------------------- designing systems to meet specified requirements and agreed systems architectures. [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn ------------------------------------------------------------------------------- architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog ----------------------------------------------------------------------------------------------------------------- developing software components to deliver value to stakeholders. [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint ----------------------------------------------------------------------------------------------------------- planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd ----------------------------------------------------------------------------------------------------------------------------- designing and developing reliable real-time software typically within embedded systems. [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl ----------------------------------------------------------------------------------- leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg ------------------------------------------------------------------------------------------------- planning, identifying, controlling, accounting for and auditing of configuration items (cis) and their interrelationships. [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test ------------------------------------------------------------------------------------- assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing. [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts --------------------------------------------------------------------------------------------- assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm ----------------------------------------------------------------------------------------- managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl --------------------------------------------------------------------- transitioning software from development to live usage, managing risks and ensuring it works as intended. [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas ----------------------------------------------------------------------------------- assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas ----------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen ------------------------------------------------------------------------------------- applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup --------------------------------------------------------------------------------------- delivering management, technical and administrative services to support and maintain live applications. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies/?path=/glance) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment) * [deployment](https://sfia-online.org/en/sfia-9/skills/deployment) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [application support](https://sfia-online.org/en/sfia-9/skills/application-support) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations?path=/glance | computational science — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/de) * [español](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/es) * [français](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/nl) * [polski](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pl) * [português](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ar) * [中文](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ja) * [русский](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - 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directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. computational science computational science https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:computational science computational science ===================== none [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo ----------------------------------------------------------------------------------------- applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan ------------------------------------------------------------------------------------- creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems. [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc ----------------------------------------------------------------------------------------------------- using advanced computer systems and special programming techniques to solve complex computational problems. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science/?path=/glance) * [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling) * [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis) * [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies | sfia 9 documents — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/de) * [español](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/es) * [français](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/nl) * [polski](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/pl) * [português](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ar) * [中文](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ja) * [русский](https://sfia-online.org/@@multilingual-selector/294f0a1bf4d542b194b30cc99c6e7b99/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. sfia 9 documents sfia 9 documents download the comprehensive and freely available sfia 9 documentation.https://sfia-online.org/en/sfia-9/documentation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 documents ================ download the comprehensive and freely available sfia 9 documentation. **** **available to download...** * 2 high quality reference pdfs * the sfia 9 framework reference in pdf * about sfia - guidance for the use of the sfia standard in pdf * an pdf visual chart summarising sfia 9 skills and responsibilities in interactive pdf * an excel spreadsheet containing the complete text of sfia 9 skill descriptions, levels of responsibilities, generic attributes and behavioural factors. this is invaluable to import sfia content into your own tools/documents. * rdf turtle file - sfia 9 skills, responsibilities, generic attributes and behavioural factors * customised versions of the visual charts for cybersecurity and cloud-computing all the documents are free to get if you are[registered on this site](https://sfia-online.org/en/@@register). registration will allow you to select a free user licence. note - links to download the documents will appear on this page when you[are logged in](https://sfia-online.org/en/login)to the site **many other frameworks are closed by design...** * you can only access the content by paying fees or subscriptions * the content can be difficult to get hold off and hard to extract * e.g. in encrypted pdf documents that do not allow printing or "copy and paste" of content * the owners update their framework "behind closed doors" - before pushing updates out to users important - you do need a licence to use sfia... * the sfia foundation maintains and distributes sfia using a licensing system. * the sfia foundation is a not-for-profit organisation * **the sfia licence is free**for personal career development - and **for most internal use by employers** in the management of their people. * reproduction or distribution of sfia in any form or medium is prohibited unless specifically permitted by licence. * there is a modest licence fee for large organisations using sfia and for organisations that use sfia for commercial purposes * the licence fee supports the continued development of the framework and ecosystem support * organisations and individuals who contribute a licence fee can be proud that they are helping the continued development of the industry there are currently no items in this folder. you may see more when you log in. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation | change analysis — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change analysis change analysis https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change analysis skills at a glance ================== skills by category | skill | levels | | --- | --- | | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis/?path=/glance) * [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) * [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling) * [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis?path=/glance | sfia 9 devops view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/de) * [español](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/es) * [français](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/pl) * [português](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4dd46504fc0745e397ddb0aa6e8bf133/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 devops view sfia 9 devops view we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.https://sfia-online.org/en/sfia-9/sfia-views/devops-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 devops view sfia 9 devops view ================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### devops skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) provides a one-page summary of the [devops related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) ### how to use the devops view we have also published [advice and guidance to help you use sfia and the devops view.](https://sfia-online.org/en/tools-and-resources/sfia-views/devops-skills-in-sfia)these pages are in english only. as with all applications of sfia; you should consider the devops view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) * [devops culture](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-culture) * [devops automation](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-automation) * [devops ways of working](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-ways-of-working) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions?path=/glance | people management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. people management people management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management/?path=/glance) * [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management) * [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience) * [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation) * [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development) * [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning) * [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/level-3 | sfia 9 views — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/de) * [español](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/es) * [français](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1353caa781c848cb8ae9855398c4d63d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. sfia 9 views sfia 9 views sfia views present the contents of sfia from different viewpoints. these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints. these views address the interests of specific professional disciplines, industry topics and framework users. full framework views -------------------- the conventional view groups the sfia skills into categories and sub-categories. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation. * [sfia full framework view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) use the a to z listing when you are looking for a specific skill and you know its name. * [the a to z of all sfia skills -](https://sfia-online.org/en/sfia-9/all-skills-a-z)[updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) focused views ------------- these views of sfia provide a quick-start list of the sfia skills which are most relevant to a selection of professional disciplines, industry topics and complementary frameworks. these have not been update with sfia 9 beta skills. they will be updated with final release of sfia 9. * [digital transformation skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [agile skills view](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [devops skills view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [data science, data engineering and analytics view](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science)[- updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation)[](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [information and cyber security skills view - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [enterprise it view for core information and technology functions - updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view)[](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) using the sfia views -------------------- sfia is a flexible resource - the focussed views show that the skills in sfia can be easily grouped, filtered, and viewed in alternative ways to support specific professional disciplines, industry topics and complementary frameworks. * these views can provide a quick start approach to understanding and using sfia. * as with all applications of sfia — you should consider these views against your specific organisational context and business objectives. please refer to the full sfia framework if you think something is missing. * the full reference guide(pdf, requires free registration/login)and this website provide advice and guidance on the adoption of sfia. * there is also an active global ecosystem of sfia partners, sfia consultants and practitioners. they are available for advice on adopting sfia. full details are available[here](https://sfia-online.org/en/tools-and-resources/get-help). * if you represent a professional body or a framework owner and would like to collaborate with the sfia foundation on the development of additional sfia views; please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#563926251625303f377b39383a3f383378392431692523343c3335226b05101f17736466003f332125 "sfia foundation general manager") ### collaborations creating views of sfia takes time, energy and resources so we need to prioritise. please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#e18e9192a192878880cc8e8f8d888f84cf8e9386de9294838b848295dcb2a7a8a0c4d3d1b788849692 "sfia foundation general manager"): * so we can understand potential demand for these views * to let us know if you can contribute to the development of views * to suggest other views we should be considering [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view "this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.") * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.") * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science") * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.") * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.") * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.") * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style | people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. people and skills people and skills https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people and skills skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style | data and records operations — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/de) * [español](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/es) * [français](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/nl) * [polski](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/pl) * [português](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ar) * [中文](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ja) * [русский](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. data and records operations data and records operations https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and records operations data and records operations =========================== none [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt ------------------------------------------------------------------------------------- planning, implementing and managing the full lifecycle of organisational records. [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc ------------------------------------------------------------------------------------------------------------------------- interpreting information and assigning classifications or labels based on domain-specific knowledge, standards and guidelines to enable data analysis and use. [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad ----------------------------------------------------------------------------------------------- installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations/?path=/glance) * [records management](https://sfia-online.org/en/sfia-9/skills/records-management) * [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding) * [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills | level 2 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/de) * [español](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/es) * [français](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/pl) * [português](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c8236af25e59435787e68e97fc88a439/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 2 - sfia 8 style level 2 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 2 - sfia 8 style ====================== levels of responsibility: level 2 - assist ========================================== essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under routine direction.receives instructions and guidance, has work regularly reviewed. ### influence is expected to contribute to team discussions with immediate team members. works alongside team members, contributing to team decisions. when the role requires, interacts with people outside their team, including internal colleagues and external contacts. ### complexity performs a range of work activities in varied environments. ### knowledge applies knowledge of common workplace tasks and practices to support team activities under guidance. ### business skills / behavioural factors uses limited discretion in resolving issues or enquiries.decides when to seek guidance in unexpected situations. plans own work within short time horizons in an organised way. understands the need to collaborate with their team and considers user/customer needs. investigates and resolves routine issues. proposes ideas to improve own work area.implements agreed changes to assigned work tasks. applies creative thinking to suggest new ways to approach a task and solve problems. communicates familiar information with immediate team and stakeholders directly related to their role.listens to gain understanding and asks relevant questions to clarify or seek further information. takes ownership to develop their work experience. adjusts to different team dynamics and work requirements.participates in team adaptation processes. absorbs and applies new information to tasks.recognises personal skills and knowledge gaps and seeks learning opportunities to address them. has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. has a good understanding of their role and the organisation’s rules and expectations. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies?path=/glance | change and transformation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/de) * [español](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/es) * [français](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/nl) * [polski](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/pl) * [português](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ar) * [中文](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ja) * [русский](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. change and transformation change and transformation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change and transformation change and transformation ========================= none [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) ----------------------------------------------------------------------------------------------------------------------------------------- none [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) ----------------------------------------------------------------------------------------------------------------------------- none [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) ----------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management?path=/glance | levels of responsibility — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/de) * [español](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/es) * [français](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/nl) * [polski](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/pl) * [português](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ar) * [中文](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ja) * [русский](https://sfia-online.org/@@multilingual-selector/acd539c600b34b75a80b93e2ac374bed/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. levels of responsibility levels of responsibility this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.https://sfia-online.org/en/sfia-9/responsibilities https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility ======================== this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next. the power of the levels of responsibility ----------------------------------------- sfia's seven levels of responsibility not only support career progression but also provide a foundation for mapping other frameworks and organisational structures to the sfia framework. the generic attributes make these levels suitable as the basis for core competencies, mapping structures, and career development stages. * organisations with existing core competencies or values can combine them with sfia’s professional skills, benefitting from the clarity and structure that the sfia levels provide. * organisations, professional bodies, or trade associations that wish to map their own structures to sfia can use the levels of responsibility, defined by generic attributes, as a foundation for such mappings. universal applicability ----------------------- while sfia was initially designed for the digital, it, and software engineering community, its professional skills are relevant beyond these fields. its universal applicability allows it to be extended into various knowledge-intensive or technical professions. sfia’s levels of responsibility facilitate the integration of different professional work, providing a common foundation for mapping frameworks or aligning an organisation’s structure with the sfia framework. [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-1) [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-2) [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "responsibility") ---------------------------------------------------------------------------------------------- essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-3) [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-4) [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "responsibility") ------------------------------------------------------------------------------------------------------- essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-5) [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "responsibility") ------------------------------------------------------------------------------------------------------------ essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-6) [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "responsibility") ------------------------------------------------------------------------------------------------------------------------ essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-7) [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "folder") ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ all levels 1-7 of the generic attributes and business skills/behavioural factors. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours) [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style "folder") ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) [sfia 9 alternative layout of behavioural factors pdf](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf/view "file") --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-alternative-presentation-of-behavioural-factors.pdf/view) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 5 - sfia 8 style level 5 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 5 - sfia 8 style ====================== levels of responsibility: level 5 - ensure, advise ================================================== essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under broad direction. work is self-initiated, consistent with agreed operational and budgetary requirements for meeting allocated technical and/or group objectives. defines tasks and delegates work to teams and individuals within area of responsibility. ### influence influences critical decisions in their domain. has operational level contact impacting execution and implementation with internal colleagues and external contacts. has significant influence over the allocation and management of resources required to deliver projects. ### complexity performs an extensive range of complex technical and/or professional work activities, requiring the application of fundamental principles in a range of unpredictable contexts. ### knowledge applies knowledge to interpret complex situations and offer authoritative advice. applies in-depth expertise in specific fields, with a broader understanding across industry/business. ### business skills / behavioural factors uses judgement to make informed decisions on actions to achieve organisational outcomes such as meeting targets, deadlines, and budget.raises issues when objectives are at risk. analyses, designs, plans, establishes milestones, and executes and evaluates work to time, cost and quality targets. facilitates collaboration between stakeholders who have diverse objectives.ensures collaborative ways of working throughout all stages of work to meet user/customer needs.builds effective relationships across the organisation and with customers, suppliers and partners. investigates complex issues to identify the root causes and impacts, assesses a range of solutions, and makes informed decisions on the best course of action, often in collaboration with other experts. identifies and evaluates potential improvements to products, practices, or services.leads implementation of enhancements within own area of responsibility.assesses effectiveness of implemented changes. creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. communicates clearly with impact, articulating complex information and ideas to broad audiences with different viewpoints.leads and encourages conversations to share ideas and build consensus on actions to be taken. provides leadership at an operational level.implements and executes policies aligned to strategic plans.assesses and evaluates risk.takes all requirements into account when considering proposals. leads adaptations to changing business environments.guides teams through transitions, maintaining focus on organisational objectives. uses their skills and knowledge to help establish the standards that others in the organisation will apply.takes the initiative to develop a wider breadth of knowledge across industry and/or business and identify and manage development opportunities in area of responsibility. recognises and evaluates the organisational impact of new technologies and digital services.implements new and effective practices.advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. contributes proactively to the implementation of professional working practices and helps promote a supportive organisational culture. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation?path=/glance | change analysis — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/en) * [nederlands](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pl) * [português](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr-ca) * [中文](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change analysis change analysis https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change analysis change analysis =============== none [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa ------------------------------------------------------------------------------------------------------- investigating business situations to define recommendations for improvement action. [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas --------------------------------------------------------------------------------------------- defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm ----------------------------------------------------------------------------------------------------------------------------- managing requirements through the entire delivery and operational lifecycle. [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo ------------------------------------------------------------------------------------- creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis. [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts ----------------------------------------------------------------------------------------------- validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis/?path=/glance) * [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) * [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling) * [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance?path=/glance | stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) 6. stakeholder management stakeholder management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:stakeholder management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management/?path=/glance) * [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing) * [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management) * [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management) * [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management) * [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support) * [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * 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https://sfia-online.org/en/sfia-9/responsibilities | change planning — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change planning change planning https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change planning skills at a glance ================== skills by category | skill | levels | | --- | --- | | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning/?path=/glance) * [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) * [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development) * [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation) * [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management) * [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design) * [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development | change planning — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/de) * [español](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/es) * [français](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pl) * [português](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ar) * [中文](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change planning change planning https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change planning change planning =============== none [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre --------------------------------------------------------------------------------------------------------- creating new and potentially disruptive approaches to performing business activities. [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv --------------------------------------------------------------------------------------------------------------------------- providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi ----------------------------------------------------------------------------------------------------------------------------- planning, designing and implementing an integrated organisation structure and culture. [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm ----------------------------------------------------------------------------------------------------------------- planning, designing and implementing activities to transition the organisation and people to the required future state. [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn ----------------------------------------------------------------------------------------------- planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture. [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen ----------------------------------------------------------------------------------------------------------------- facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning/?path=/glance) * [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) * [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development) * [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation) * [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management) * [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design) * [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views | level 3 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/de) * [español](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/es) * [français](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/pl) * [português](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ec268d91a54d4ea1a18cb5ef3e8f3407/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 3 - sfia 8 style level 3 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 3 - sfia 8 style ====================== levels of responsibility: level 3 - apply ========================================= essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under general direction to complete assigned tasks. receives guidance and has work reviewed at agreed milestones. when required, delegates routine tasks to others within own team. ### influence works with and influences team decisions. has a transactional level of contact with people outside their team, including internal colleagues and external contacts. ### complexity performs a range of work, sometimes complex and non-routine, in varied environments. ### knowledge applies knowledge of a range of role-specific practices to complete tasks within defined boundaries and has an appreciation of how this knowledge applies to the wider business context. ### business skills / behavioural factors uses discretion in identifying and responding to complex issues related to own assignments.determines when issues should be escalated to a higher level. organises and keeps track of own work (and others where needed) to meet agreed timescales. understands and collaborates on the analysis of user/customer needs and represents this in their work. applies a methodical approach to investigate and evaluate options to resolve routine and moderately complex issues. identifies and implements improvements in own work area.contributes to team-level process enhancements. applies and contributes to creative thinking techniques to contribute new ideas for their own work and for team activities. communicates with team and stakeholders inside and outside the organisation clearly explaining and presenting information.contributes to a range of work-related conversations and listens to others to gain an understanding and asks probing questions relevant to their role. provides basic guidance and support to less experienced team members as needed. adapts and is responsive to change and shows initiative in adopting new methods or technologies. absorbs and applies new information effectively with the ability to share learnings with colleagues.takes the initiative in identifying and negotiating their own appropriate development opportunities. explores and applies relevant digital tools and skills for their role.understands and effectively applies appropriate methods, tools, applications and processes. applies appropriate professionalism and working practices and knowledge to work. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style | level 4 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/de) * [español](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/es) * [français](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/nl) * [polski](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/pl) * [português](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/ar) * [中文](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/ja) * [русский](https://sfia-online.org/@@multilingual-selector/9a86b7bb640b42738f54a98647dd0e56/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 4 - sfia 8 style level 4 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 4 - sfia 8 style ====================== levels of responsibility: level 4 - enable ========================================== essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under general direction within a clear framework of accountability. exercises considerable personal responsibility and autonomy. when required, plans, schedules, and delegates work to others, typically within own team. ### influence influences projects and team objectives. has a tactical level of contact with people outside their team, including internal colleagues and external contacts. ### complexity work includes a broad range of complex technical or professional activities in varied contexts. ### knowledge applies knowledge across different areas in their field, integrating this knowledge to perform complex and diverse tasks. applies a working knowledge of the organisation’s domain. ### business skills / behavioural factors uses judgment and substantial discretion in identifying and responding to complex issues and assignments related to projects and team objectives.escalates when scope is impacted. plans, schedules and monitors work to meet given personal and/or team objectives and processes, demonstrating an analytical approach to meet time and quality targets. facilitates collaboration between stakeholders who share common objectives. engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work. investigates the cause and impact, evaluates options and resolves a broad range of complex issues. encourages and supports team discussions on improvement initiatives.implements procedural changes within a defined scope of work. applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes. communicates with both technical and non-technical audiences including team and stakeholders inside and outside the organisation.as required, takes the lead in explaining complex concepts to support decision making.listens and asks insightful questions to identify different perspectives to clarify and confirm understanding. leads, supports or guides team members.develops solutions for complex work activities related to assignments.demonstrates an understanding of risk factors in their work.contributes specialist expertise to requirements definition in support of proposals. enables others to adapt and change in response to challenges and changes in the work environment. rapidly absorbs and critically assesses new information and applies it effectively.maintains an understanding of emerging practices and their application and takes responsibility for driving own and team members’ development opportunities. maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools.selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism. adapts and applies applicable standards, recognising their importance in achieving team outcomes. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/level-2 | sfia 9 behavioural factors in sfia 8 business skills style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/de) * [español](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/es) * [français](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pl) * [português](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. sfia 9 behavioural factors in sfia 8 business skills style sfia 9 behavioural factors in sfia 8 business skills style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 behavioural factors in sfia 8 business skills style ========================================================== [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style "document") ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- [read more…](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations?path=/glance | level 4 - enable — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/de) * [español](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/es) * [français](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/pl) * [português](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ce399dca07e444bba1a61bef3715bf60/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 4 - enable level 4 - enable essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.https://sfia-online.org/en/sfia-9/responsibilities/level-4 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 4 - enable ========================================== essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under general direction within a clear framework of accountability. exercises considerable personal responsibility and autonomy. when required, plans, schedules, and delegates work to others, typically within own team. ### influence influences projects and team objectives. has a tactical level of contact with people outside their team, including internal colleagues and external contacts. ### complexity work includes a broad range of complex technical or professional activities in varied contexts. ### knowledge applies knowledge across different areas in their field, integrating this knowledge to perform complex and diverse tasks. applies a working knowledge of the organisation’s domain. ### business skills / behavioural factors ##### decision-making * uses judgment and substantial discretion in identifying and responding to complex issues and assignments related to projects and team objectives. * escalates when scope is impacted. ##### planning * plans, schedules and monitors work to meet given personal and/or team objectives and processes, demonstrating an analytical approach to meet time and quality targets. ##### collaboration * facilitates collaboration between stakeholders who share common objectives. * engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work. ##### problem-solving * investigates the cause and impact, evaluates options and resolves a broad range of complex issues. ##### improvement mindset * encourages and supports team discussions on improvement initiatives. * implements procedural changes within a defined scope of work. ##### creativity * applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes. ##### communication * communicates with both technical and non-technical audiences including team and stakeholders inside and outside the organisation. * as required, takes the lead in explaining complex concepts to support decision making. * listens and asks insightful questions to identify different perspectives to clarify and confirm understanding. ##### leadership * leads, supports or guides team members. * develops solutions for complex work activities related to assignments. * demonstrates an understanding of risk factors in their work. * contributes specialist expertise to requirements definition in support of proposals. ##### adaptability * enables others to adapt and change in response to challenges and changes in the work environment. ##### learning and development * rapidly absorbs and critically assesses new information and applies it effectively. * maintains an understanding of emerging practices and their application and takes responsibility for driving own and team members’ development opportunities. ##### digital mindset * maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools. * selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism. ##### security, privacy and ethics * adapts and applies applicable standards, recognising their importance in achieving team outcomes. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/4) * [sfia 7](https://sfia-online.org/en/lor/7/4) * [sfia 6](https://sfia-online.org/en/lor/6/4) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. sfia 9 skills directory a–z sfia 9 skills directory a–z search for or browse the skills in sfia 9.https://sfia-online.org/en/sfia-9/all-skills-a-z https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 skills directory a–z =========================== search for or browse the skills in sfia 9. search and filter the list of skills - using the skill title, skill code or any keyword. search **looking for something else?** * [generic attributes, business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * **sfia 9 change tracker -**for full details of changes for sfia 9 - [use the excel sheet](https://sfia-online.org/en/sfia-9/sfia-9-release-notes/sfia-9-working-documents-folder) | title | skill code | description | tags | | --- | --- | --- | --- | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion "skill") | acin | driving accessibility and inclusion in services and products. | new skill | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding "skill") | ancc | interpreting information and assigning classifications or labels based on domain-specific knowledge, standards and guidelines to enable data analysis and use. | new skill | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development "skill") | adev | designing and developing animated and interactive systems such as games, simulations and virtual environments. | large change, new level | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support "skill") | asup | delivering management, technical and administrative services to support and maintain live applications. | small change | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics "skill") | aide | implementing and promoting ethical practices in the design, development, deployment and use of ai and data technologies. | new skill | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management "skill") | asmg | managing the full lifecycle of assets from acquisition, operation, maintenance to disposal. | small change | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit "skill") | audt | delivering independent, risk-based assessments of the effectiveness of processes, the controls and the compliance environment of an organisation. | new level, guidance notes | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management "skill") | avmt | ensuring services deliver agreed levels of availability to meet the current and future needs of the business. | new level | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management "skill") | benm | forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. | new level | | | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management "skill") | bidm | managing preparation and submission of bids and proposals for contracts, grants, projects, or services. | new skill | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management "skill") | brmg | managing brand strategy to establish and enhance brand identity and value aligned with organisational goals. | new skill | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") | budf | developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. | new skill | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration "skill") | admn | managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives. | small change, guidance notes | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence "skill") | bint | developing, producing and delivering regular and one-off management information to provide insights and aid decision-making. | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling "skill") | bsmo | creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis. | guidance notes, small change | | | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement "skill") | bpre | creating new and potentially disruptive approaches to performing business activities. | new level | | | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis "skill") | busa | investigating business situations to define recommendations for improvement action. | new level | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management "skill") | cpmg | ensuring service components have the capacity and performance to meet current and planned business needs. | new level, small change | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation "skill") | csop | designing, developing and operating certification schemes, accreditations and credentials, including digital credentials or badges. | small change | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control "skill") | chmg | assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated. | small change | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment "skill") | leda | assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as sfia. | small change, new level | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management "skill") | cfmg | planning, identifying, controlling, accounting for and auditing of configuration items (cis) and their interrelationships. | | | | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy "skill") | cnsl | providing advice and recommendations, based on expertise and experience, to address client needs. | guidance notes, small change | | | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring "skill") | inca | planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements. | re-named, guidance notes | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing "skill") | icpm | managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs. | small change | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management "skill") | copl | developing, implementing and testing a business continuity framework. | small change | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management "skill") | itcm | managing and operating formal contracts, addressing supplier and client needs in product and service provision. | new level, small change | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") | comg | planning, controlling and analysing costs to enable the effective use of financial resources. | new skill | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty "skill") | celo | developing and executing strategies to attract, engage and retain customers through targeted communications and loyalty initiatives. | new skill | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience "skill") | cexp | ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels. | new skill | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support "skill") | csmg | managing and operating customer service or service desk functions. | large change | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation "skill") | crim | investigates cybercrimes, collects evidence, determines incident impacts and collaborates with legal teams to protect digital assets. | new skill | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics "skill") | daan | enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. | new skill | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering "skill") | deng | designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management. | small change | | | [data management](https://sfia-online.org/en/sfia-9/skills/data-management "skill") | datm | developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. | new level, large change | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design "skill") | dtan | developing models and diagrams to represent, communicate and manage data requirements and data assets. | guidance notes | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science "skill") | dats | applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. | split, level removed | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation "skill") | visl | facilitating understanding of data by displaying concepts, ideas and facts using graphical representations. | new level, small change | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration "skill") | dbad | installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies. | large change | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design "skill") | dbds | specifying, designing and maintaining mechanisms for storing and accessing data across various environments and platforms. | new level | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management "skill") | demg | ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. | new skill | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") | demm | analysing and proactively managing business demand for new services or modifications to existing service features or volumes. | new level | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment "skill") | depl | transitioning software from development to live usage, managing risks and ensuring it works as intended. | new skill, split | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics "skill") | dgfs | recovering and investigating material found in digital devices. | new level, guidance notes | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing "skill") | digm | planning and executing activities to promote products, services and brands through digital channels and technologies. | new skill | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring "skill") | emrg | identifying and assessing new and emerging technologies, products, services, methods and techniques. | guidance notes | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience "skill") | eexp | enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. | | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture "skill") | stpl | aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models. | small change | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management "skill") | dcma | planning, designing and managing the buildings, space and facilities which, collectively, make up the it estate. | new level | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment "skill") | feas | defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. | new level | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") | fian | conducting in-depth analysis of financial data to derive insights and support decision-making. | new skill | | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management "skill") | fmit | managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. | structural change, split, large change | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research "skill") | rsch | systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. | re-named | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing "skill") | test | assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing. | structural change, large change, re-named | | | [governance](https://sfia-online.org/en/sfia-9/skills/governance "skill") | govn | defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations. | | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design "skill") | grdn | creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media. | new skill | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design "skill") | hwde | specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards. | new level, small change | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing "skill") | hpcc | using advanced computer systems and special programming techniques to solve complex computational problems. | guidance notes | | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management "skill") | iamt | manages identity verification and access permissions within organisational systems and environments. | new skill, split | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management "skill") | usup | coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services. | large change, new level, guidance notes | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance "skill") | pedp | implementing and promoting compliance with information and data management legislation. | small change, new level, re-named | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance "skill") | inas | protecting against and managing risks related to the use, storage and transmission of data and information systems. | small change, new level, guidance notes | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management "skill") | irmg | enabling the effective management and use of information assets. | large change | | | [information security](https://sfia-online.org/en/sfia-9/skills/information-security "skill") | scty | defining and operating a framework of security controls and security management strategies. | new level, guidance notes | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination "skill") | isco | coordinating information and technology strategies where the adoption of a common approach would benefit the organisation. | guidance notes | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design "skill") | ifdn | designing technology infrastructure to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. | new skill | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations "skill") | itop | provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments. | large change, re-named | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management "skill") | inov | identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. | re-named, guidance notes | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal "skill") | inva | assessing the attractiveness of possible investments or projects. | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design "skill") | jadn | planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture. | new skill | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management "skill") | know | systematically capturing, developing and leveraging vital knowledge to create value and enhance organisational performance. | | | | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management "skill") | etmg | delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. | new level | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery "skill") | etdl | transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. | guidance notes, small change | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development "skill") | tmcr | designing and developing resources to transfer knowledge, develop skills and change behaviours. | new level | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning "skill") | mlng | developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments. | large change, guidance notes | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research "skill") | mrch | gathering, analysing and interpreting data about markets, customers and competitors to inform business decisions and strategies. | new skill | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management "skill") | mkcm | executing, monitoring and optimising marketing campaigns across various channels to engage target audiences and achieve desired outcomes. | new skill | | | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management "skill") | mktg | developing, implementing and managing marketing strategies and plans to achieve organisational objectives and drive business growth. | large change, structural change, new level | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") | meas | developing and operating a measurement capability to support agreed organisational information needs. | new level, guidance notes | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools "skill") | metl | leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives. | new level, guidance notes | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design "skill") | ntds | designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. | small change, new level | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support "skill") | ntas | providing maintenance and support services for communications networks. | large change, new level | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing "skill") | nfts | assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. | structural change, new skill | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis "skill") | nuan | creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems. | guidance notes | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations "skill") | ocop | plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis. | new skill | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation "skill") | ordi | planning, designing and implementing an integrated organisation structure and culture. | guidance notes, new level | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development "skill") | ocdv | providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement "skill") | ocen | facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes. | new skill | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management "skill") | cipm | planning, designing and implementing activities to transition the organisation and people to the required future state. | new level | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation "skill") | ofcl | supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing "skill") | pent | testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. | small change, new level, guidance notes | | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management "skill") | pemt | improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. | small change | | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management "skill") | pomg | developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. | | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support "skill") | prof | providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. | small change | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management "skill") | pbmg | managing the lifecycle of all problems that have occurred or could occur in delivering a service. | new level | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing "skill") | prts | assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing. | new skill, structural change | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management "skill") | prod | managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement. | new level, structural change | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development "skill") | pdsv | facilitating the professional development of individuals in line with their career goals and organisational requirements. | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management "skill") | pgmg | identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. | guidance notes | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development "skill") | prog | developing software components to deliver value to stakeholders. | | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management "skill") | prmg | delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts. | small change | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance "skill") | quas | assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. | new level, guidance notes | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management "skill") | qumg | defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. | new level, guidance notes | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering "skill") | rfen | designing, installing and maintaining radio frequency based devices and software. | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development "skill") | resd | designing and developing reliable real-time software typically within embedded systems. | guidance notes, small change | | | [records management](https://sfia-online.org/en/sfia-9/skills/records-management "skill") | rmgt | planning, implementing and managing the full lifecycle of organisational records. | new skill | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment "skill") | relm | managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. | large change, split, new level, re-named | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management "skill") | reqm | managing requirements through the entire delivery and operational lifecycle. | | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing "skill") | resc | acquiring, deploying and onboarding resources. | new level, guidance notes | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management "skill") | burm | planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks. | new level, guidance notes | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment "skill") | sfas | assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity. | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering "skill") | sfen | applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. | new level | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support "skill") | ssup | providing advice and support to the sales force, customers and sales partners. | guidance notes | | | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling "skill") | scmo | applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. | guidance notes | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations "skill") | scad | manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. | large change, split | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling "skill") | sale | finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities. | small change | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance "skill") | seac | managing the process to obtain formal confirmation that service acceptance criteria have been met. | new level, guidance notes, large change | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management "skill") | scmg | providing a source of consistent information about available services and products to customers and users. | new level | | | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management "skill") | slmo | agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets. | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration "skill") | port | designing and deploying software product configurations into software environments or platforms. | new level, guidance notes | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design "skill") | swdn | architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. | small change | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") | arch | developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. | small change | | | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing "skill") | sorc | managing, or providing advice on, the procurement or commissioning of products and services. | large change | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice "skill") | tech | providing authoritative, professional advice and direction in a specialist area. | small change | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management "skill") | rlmt | systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. | small change | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management "skill") | stmg | provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives. | small change, new level, guidance notes | | | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning "skill") | itsp | creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. | new level, small change | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation "skill") | subf | specifying, designing and developing curricula within a structured and systematic education environment. | | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management "skill") | supp | aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. | small change | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") | sust | advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations. | guidance notes, small change | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration "skill") | sysp | installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments. | new level, re-named, large change | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering "skill") | slen | establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services. | guidance notes, new level | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design "skill") | desn | designing systems to meet specified requirements and agreed systems architectures. | small change, new level | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management "skill") | dlmg | planning, estimating and executing systems development work to time, budget and quality targets. | new level | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal "skill") | hsin | installing and testing, or decommissioning and removing, systems or system components. | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build "skill") | sint | planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. | small change | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching "skill") | teac | delivering and assessing curricula in a structured and systematic education environment. | | | | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management "skill") | itmg | managing the provision of technology-based services to meet defined organisational needs. | small change | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence "skill") | thin | developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation. | guidance notes | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing "skill") | bpts | validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. | small change, re-named | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis "skill") | unan | understanding the context of use for systems, products and services and specifying user experience requirements and design goals. | new level | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design "skill") | hcev | producing design concepts and prototypes for user interactions and experiences of a product, system or service. | new level | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation "skill") | usev | validating systems, products or services against user experience goals, metrics and targets. | | | | [user research](https://sfia-online.org/en/sfia-9/skills/user-research "skill") | urch | identifying users' behaviours, needs and motivations using observational research methods. | new level, small change | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment "skill") | vuas | identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research "skill") | vure | conducting applied research to discover, evaluate and mitigate new or unknown security vulnerabilities and weaknesses. | small change, new level, guidance notes | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning "skill") | wfpl | strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. | small change, guidance notes | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style | strategy and architecture — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. strategy and architecture strategy and architecture https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:strategy and architecture skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning)itsp | | | | 4 | 5 | 6 | 7 | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination)isco | | | | | | 6 | 7 | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management)irmg | | | 3 | 4 | 5 | 6 | 7 | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture)stpl | | | | | 5 | 6 | 7 | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management)inov | | | | | 5 | 6 | 7 | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring)emrg | | | | 4 | 5 | 6 | | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research)rsch | | 2 | 3 | 4 | 5 | 6 | | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability)sust | | | | 4 | 5 | 6 | | | [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) | [information security](https://sfia-online.org/en/sfia-9/skills/information-security)scty | | 2 | 3 | 4 | 5 | 6 | 7 | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance)inas | | 2 | 3 | 4 | 5 | 6 | 7 | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance)pedp | | | | 4 | 5 | 6 | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research)vure | | 2 | 3 | 4 | 5 | 6 | | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence)thin | | 2 | 3 | 4 | 5 | 6 | | | [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * 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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management?path=/glance | security services — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services skills at a glance ================== skills by category | skill | levels | | --- | --- | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and 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https://sfia-online.org/en/sfia-9/responsibilities/level-6 | sfia 9 agile skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/de) * [español](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/es) * [français](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/nl) * [polski](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pl) * [português](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ar) * [中文](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ja) * [русский](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 agile skills sfia 9 agile skills we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.https://sfia-online.org/en/sfia-9/sfia-views/agile-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 agile skills sfia 9 agile skills =================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### agile skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) provides a one-page summary of the [agile related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) ### how to use the agile skills view we have also published advice and guidance to help you use sfia and the agile skills view.these pages are in english only. as with all applications of sfia; you should consider the agiles view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) * [set up agile culture and capabilities](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/set-up-agile-culture-and-capabilities) * [support and guide agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/support-guide-agile-practices) * [adopt agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/adopt-agile-practices) * [measure and learn to improve agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/measure-learn-to-improve-agile-practices) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions | computational science — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/22f7730d96534c53b34d1eac805dc66c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. computational science computational science https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:computational science skills at a glance ================== skills by category | skill | levels | | --- | --- | | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science/?path=/glance) * [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling) * [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis) * [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management?path=/glance | financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/de) * [español](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/es) * [français](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. financial and value management financial and value management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:financial and value management financial and value management ============================== none [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit ----------------------------------------------------------------------------------------- managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva ----------------------------------------------------------------------------------------- assessing the attractiveness of possible investments or projects. [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm --------------------------------------------------------------------------------------- forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf --------------------------------------------------------------------------------------------------- developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian ------------------------------------------------------------------------------------- conducting in-depth analysis of financial data to derive insights and support decision-making. [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg ------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of financial resources. [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm ----------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas ----------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management/?path=/glance) * [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management) * [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) * [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) * [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) * [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) * [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management) * [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills?path=/glance | people management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/en) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr-ca) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. people management people management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people management people management ================= none [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt --------------------------------------------------------------------------------------------- improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp --------------------------------------------------------------------------------------- enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl ------------------------------------------------------------------------------------------------------- supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv ------------------------------------------------------------------------------------------------- facilitating the professional development of individuals in line with their career goals and organisational requirements. [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl ------------------------------------------------------------------------------------- strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc --------------------------------------------------------------------- acquiring, deploying and onboarding resources. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management/?path=/glance) * [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management) * [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience) * [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation) * [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development) * [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning) * [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills | change implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) 6. change implementation change implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change implementation skills at a glance ================== skills by category | skill | levels | | --- | --- | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation/?path=/glance) * [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management) * [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management) * [project management](https://sfia-online.org/en/sfia-9/skills/project-management) * [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support) * [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation?path=/glance | sfia 9 enterprise it view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/de) * [español](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/es) * [français](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/pl) * [português](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c8bf4420c0bf4c2ab16ec93f92bcb586/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 enterprise it view sfia 9 enterprise it view we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 enterprise it view sfia 9 enterprise it view ========================= we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### enterprise it skills at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance)provides a one-page summary of the[sfia 9 enterprise it skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance) ### how to use the enterprise it view as with all applications of sfia; you should consider the enterprise it view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style | governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. governance, risk and compliance governance, risk and compliance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:governance, risk and compliance governance, risk and compliance =============================== none [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn --------------------------------------------------------------------- defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations. [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm ------------------------------------------------------------------------------- planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks. [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide ----------------------------------------------------------------------------------------------------------- implementing and promoting ethical practices in the design, development, deployment and use of ai and data technologies. [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt ----------------------------------------------------------- delivering independent, risk-based assessments of the effectiveness of processes, the controls and the compliance environment of an organisation. [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg ------------------------------------------------------------------------------------- defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas ----------------------------------------------------------------------------------- assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance/?path=/glance) * [governance](https://sfia-online.org/en/sfia-9/skills/governance) * [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management) * [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics) * [audit](https://sfia-online.org/en/sfia-9/skills/audit) * [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours | sfia 9 full framework view — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/de) * [español](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/es) * [français](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pl) * [português](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ar) * [中文](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0cecf50e29264f2c91843839119a9d91/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 full framework view sfia 9 full framework view this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 full framework view sfia 9 full framework view ========================== this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation. * [sfia full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) use the a to z listing when you are looking for a specific skill and[](https://sfia-online.org/en/sfia-8/all-skills-a-z) you know its name. * [the a to z of all sfia skills](https://sfia-online.org/en/sfia-9/all-skills-a-z) [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) provides a one-page summary of all the skills and the levels at which they are defined. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis | relationships and engagement — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3a9c591e27d84d83b6c2cfd445083d9f/en?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. relationships and engagement relationships and engagement https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:relationships and engagement skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | | [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management)bidm | | | 3 | 4 | 5 | 6 | | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling)sale | | | 3 | 4 | 5 | 6 | | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support)ssup | 1 | 2 | 3 | 4 | 5 | 6 | | | [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management)mktg | | | | 4 | 5 | 6 | 7 | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research)mrch | | | 3 | 4 | 5 | 6 | | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management)brmg | | | | 4 | 5 | 6 | | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty)celo | | | 3 | 4 | 5 | 6 | | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management)mkcm | | | 3 | 4 | 5 | | | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing)digm | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation | content management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/de) * [español](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/es) * [français](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/nl) * [polski](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/pl) * [português](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ar) * [中文](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ja) * [русский](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. content management content management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:content management content management ================== none [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca --------------------------------------------------------------------------------------------------------- planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements. [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm ------------------------------------------------------------------------------------- managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs. [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know ----------------------------------------------------------------------------------------- systematically capturing, developing and leveraging vital knowledge to create value and enhance organisational performance. [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn ----------------------------------------------------------------------------- creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management/?path=/glance) * [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring) * [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing) * [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management) * [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management | data and analytics — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics skills at a glance ================== skills by category | skill | levels | | --- | --- | | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | 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https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style | level 7 - sfia 8 style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/de) * [español](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/es) * [français](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/pl) * [português](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/ar) * [中文](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/ja) * [русский](https://sfia-online.org/@@multilingual-selector/8d20acbcc04f4918a85c6f3691d083c9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - 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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 7 - sfia 8 style level 7 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 7 - sfia 8 style ====================== levels of responsibility: level 7 - set strategy, inspire, mobilise =================================================================== essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy defines and leads the organisation’s vision and strategy within over-arching business objectives. is fully accountable for actions taken and decisions made, both by self and others to whom responsibilities have been assigned. delegates authority and responsibility for strategic business objectives. ### influence directs, influences and inspires the strategic direction and development of the organisation. has an extensive leadership level of contact with internal colleagues and external contacts. authorises the appointment of required resources. ### complexity performs extensive strategic leadership in delivering business value through vision, governance and executive management. ### knowledge applies strategic and broad-based knowledge to shape organisational strategy, anticipate future industry trends, and prepare the organisation to adapt and lead. ### business skills / behavioural factors uses judgement in making decisions critical to the organisational strategic direction and success.escalates when business executive management input is required through established governance structures. plans and leads at the highest level of authority over all aspects of a significant area of work. drives collaboration, engaging with leadership stakeholders ensuring alignment to corporate vision and strategy.builds strong, influential relationships with customers, partners and industry leaders. manages inter-relationships between impacted parties and strategic imperatives, recognising the broader business context and drawing accurate conclusions when resolving problems. defines and communicates the organisational approach to continuous improvement.cultivates a culture of ongoing enhancement.evaluates the impact of improvement initiatives on organisational success. champions creativity and innovation in driving strategy development to enable business opportunities. communicates to audiences at all levels within own organisation and engages with industry.presents compelling arguments and ideas authoritatively and convincingly to achieve business objectives. leads strategic management.applies the highest level of leadership to the formulation and implementation of strategy.communicates the potential impact of emerging practices and technologies on organisations and individuals and assesses the risks of using or not using such practices and technologies.establishes governance to address business risk.ensures proposals align with the strategic direction of the organisation.champions organisational agility and resilience. embeds adaptability into organisational culture and strategic planning. inspires a learning culture to align with business objectives. maintains strategic insight into contemporary and emerging industry landscapes.ensures the organisation develops and mobilises the full range of required skills and capabilities. leads the development of the organisation’s digital culture and the transformational vision. advances capability and/or exploitation of technology within one or more organisations through a deep understanding of the industry and the implications of emerging technologies.accountable for assessing how laws and regulations impact organisational objectives and its use of digital, data and technology capabilities. provides clear direction and strategic leadership for embedding compliance, organisational culture, and working practices, and actively promotes diversity and inclusivity. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community – partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style | level 1 - follow — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/de) * [español](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/es) * [français](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/nl) * [polski](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/pl) * [português](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ar) * [中文](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ja) * [русский](https://sfia-online.org/@@multilingual-selector/ab40d14bd99d41dfae5eff92857d4395/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 1 - follow level 1 - follow essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.https://sfia-online.org/en/sfia-9/responsibilities/level-1 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 1 - follow ========================================== essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy follows instructions and works under close direction. receives specific instructions and guidance, has work closely reviewed. ### influence when required, contributes to team discussions with immediate colleagues. ### complexity performs routine activities in a structured environment. ### knowledge applies basic knowledge to perform routine, well-defined, predictable role-specific tasks. ### business skills / behavioural factors ##### decision-making * uses little discretion in attending to enquiries. * is expected to seek guidance in unexpected situations. ##### planning * confirms required steps for individual tasks. ##### collaboration * works mostly on their own tasks and interacts with their immediate team only. develops an understanding of how their work supports others. ##### problem-solving * works towards understanding the issue and seeks assistance in resolving unexpected problems. ##### improvement mindset * identifies opportunities for improvement in own tasks. suggests basic enhancements when prompted. ##### creativity * participates in the generation of new ideas when prompted. ##### communication * communicates with immediate team to understand and deliver on their assigned tasks. observes, listens, and with encouragement, asks questions to seek information or clarify instructions. ##### leadership * proactively increases their understanding of their work tasks and responsibilities. ##### adaptability * accepts change and is open to new ways of working. ##### learning and development * applies newly acquired knowledge to develop skills for their role. contributes to identifying own development opportunities. ##### digital mindset * has basic digital skills to learn and use applications, processes and tools for their role. ##### security, privacy and ethics * develops an understanding of the rules and expectations of their role and the organisation. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/1) * [sfia 7](https://sfia-online.org/en/lor/7/1) * [sfia 6](https://sfia-online.org/en/lor/6/1) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
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