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https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development?path=/glance | people and skills โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. people and skills people and skills https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people and skills people and skills ================= none [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) ------------------------------------------------------------------------------------------------------------------------- none [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) ------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | |
https://sfia-online.org/en/sfia-9/responsibilities/level-4 | skills โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. skills skills these are all the skills.https://sfia-online.org/en/sfia-9/skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg skills ====== these are all the skills. [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning "skill") ----------------------------------------------------------------------------------------- creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/strategic-planning) [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination "skill") --------------------------------------------------------------------------------------------------------------------- coordinating information and technology strategies where the adoption of a common approach would benefit the organisation. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination) [information management](https://sfia-online.org/en/sfia-9/skills/information-management "skill") ------------------------------------------------------------------------------------------------- enabling the effective management and use of information assets. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/information-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture "skill") ----------------------------------------------------------------------------------------------------------------------------- aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") ----------------------------------------------------------------------------------------------- developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management "skill") ----------------------------------------------------------------------------------------------- identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/innovation-management) [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring "skill") ----------------------------------------------------------------------------------------------------------------- identifying and assessing new and emerging technologies, products, services, methods and techniques. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring) [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research "skill") ----------------------------------------------------------------------------------- systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/formal-research) [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") --------------------------------------------------------------------------------- advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/sustainability) [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management "skill") --------------------------------------------------------------------------------------------- managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/financial-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal "skill") --------------------------------------------------------------------------------------------- assessing the attractiveness of possible investments or projects. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management "skill") ------------------------------------------------------------------------------------------- forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/benefits-management) [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting "skill") ------------------------------------------------------------------------------------------------------- developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis "skill") ----------------------------------------------------------------------------------------- conducting in-depth analysis of financial data to derive insights and support decision-making. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management "skill") ----------------------------------------------------------------------------------- planning, controlling and analysing costs to enable the effective use of financial resources. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/cost-management) [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") --------------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/demand-management) [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") --------------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/measurement) [information security](https://sfia-online.org/en/sfia-9/skills/information-security "skill") --------------------------------------------------------------------------------------------- defining and operating a framework of security controls and security management strategies. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/information-security) [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance "skill") ----------------------------------------------------------------------------------------------- protecting against and managing risks related to the use, storage and transmission of data and information systems. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/information-assurance) [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance "skill") ------------------------------------------------------------------------------------------------------------------- implementing and promoting compliance with information and data management legislation. [read moreโฆ](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance) * 1 * [2](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) * [3](https://sfia-online.org/en/sfia-9/skills?b_start:int=40) * [4](https://sfia-online.org/en/sfia-9/skills?b_start:int=60) * [5](https://sfia-online.org/en/sfia-9/skills?b_start:int=80) * [6](https://sfia-online.org/en/sfia-9/skills?b_start:int=100) * [7](https://sfia-online.org/en/sfia-9/skills?b_start:int=120) * [8](https://sfia-online.org/en/sfia-9/skills?b_start:int=140) * [next 20 items>](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfiaโs seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community โ partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") * [skills](https://sfia-online.org/en/sfia-9/skills "these are all the skills.") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | |
https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style | sfia 9 software engineering competencies โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/b68b94fc389e42a881470199ab0911cf/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies sfia 9 software engineering competencies ======================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies. sfia provides a common language throughout the people and skills management cycle. this improves communication and understanding for all involved e.g. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. ### software engineering skills and competencies at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance)provides a one-page summary of the[sfia software engineering related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) ### how to use the software engineering competencies view as with all applications of sfia; you should consider the software engineering competencies view against your specific organisational context and business objectives. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * when you are familiar with this view - it is likely that you will refer to the[full sfia framework](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) for additional and complementary skill definitions. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations | security services โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/c60e7095201a4b85bcdbfe0017c152d9/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services security services ================= none [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt ------------------------------------------------------------------------------------------------------------- manages identity verification and access permissions within organisational systems and environments. [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad --------------------------------------------------------------------------------------- manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas ------------------------------------------------------------------------------------------------- identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs ----------------------------------------------------------------------------------- recovering and investigating material found in digital devices. [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim ------------------------------------------------------------------------------------------------- investigates cybercrimes, collects evidence, determines incident impacts and collaborates with legal teams to protect digital assets. [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop ----------------------------------------------------------------------------------------------------- plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis. [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent --------------------------------------------------------------------------------------- testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
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levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. level 2 - assist level 2 - assist essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.https://sfia-online.org/en/sfia-9/responsibilities/level-2 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 2 - assist ========================================== essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy works under routine direction.receives instructions and guidance, has work regularly reviewed. ### influence is expected to contribute to team discussions with immediate team members. works alongside team members, contributing to team decisions. when the role requires, interacts with people outside their team, including internal colleagues and external contacts. ### complexity performs a range of work activities in varied environments. ### knowledge applies knowledge of common workplace tasks and practices to support team activities under guidance. ### business skills / behavioural factors ##### decision-making * uses limited discretion in resolving issues or enquiries. * decides when to seek guidance in unexpected situations. ##### planning * plans own work within short time horizons in an organised way. ##### collaboration * understands the need to collaborate with their team and considers user/customer needs. ##### problem-solving * investigates and resolves routine issues. ##### improvement mindset * proposes ideas to improve own work area. * implements agreed changes to assigned work tasks. ##### creativity * applies creative thinking to suggest new ways to approach a task and solve problems. ##### communication * communicates familiar information with immediate team and stakeholders directly related to their role. * listens to gain understanding and asks relevant questions to clarify or seek further information. ##### leadership * takes ownership to develop their work experience. ##### adaptability * adjusts to different team dynamics and work requirements. * participates in team adaptation processes. ##### learning and development * absorbs and applies new information to tasks. * recognises personal skills and knowledge gaps and seeks learning opportunities to address them. ##### digital mindset * has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. ##### security, privacy and ethics * has a good understanding of their role and the organisationโs rules and expectations. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/2) * [sfia 7](https://sfia-online.org/en/lor/7/2) * [sfia 6](https://sfia-online.org/en/lor/6/2) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations | data and analytics โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics data and analytics ================== none [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm ------------------------------------------------------------------------------- developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan --------------------------------------------------------------------------------------------------- developing models and diagrams to represent, communicate and manage data requirements and data assets. [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds ------------------------------------------------------------------------------- specifying, designing and maintaining mechanisms for storing and accessing data across various environments and platforms. [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan ----------------------------------------------------------------------------- enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats ------------------------------------------------------------------------- applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng --------------------------------------------------------------------------------- developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments. [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint ------------------------------------------------------------------------------------------- developing, producing and delivering regular and one-off management information to provide insights and aid decision-making. [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng --------------------------------------------------------------------------------- designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management. [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl ------------------------------------------------------------------------------------- facilitating understanding of data by displaying concepts, ideas and facts using graphical representations. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation?path=/glance | stakeholder management โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) 6. stakeholder management stakeholder management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:stakeholder management stakeholder management ====================== none [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc ----------------------------------------------------------------- managing, or providing advice on, the procurement or commissioning of products and services. [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp --------------------------------------------------------------------------------------- aligning the organisationโs supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm --------------------------------------------------------------------------------------- managing and operating formal contracts, addressing supplier and client needs in product and service provision. [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt ----------------------------------------------------------------------------------------------------------------------- systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg ------------------------------------------------------------------------------------------------- managing and operating customer service or service desk functions. [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn ----------------------------------------------------------------------------------------------- managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management/?path=/glance) * [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing) * [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management) * [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management) * [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management) * [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support) * [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/skills/feasibility-assessment | generic attributes, business skills and behavioural factors โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - 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[home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. generic attributes, business skills and behavioural factors generic attributes, business skills and behavioural factors all levels 1-7 of the generic attributes and business skills/behavioural factors.https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours https://sfia-online.org/@@site-logo/sfialogo-outlines.svg generic attributes, business skills and behavioural factors =========================================================== all levels 1-7 of the generic attributes and business skills/behavioural factors. the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility. [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- the level of independence, discretion and accountability for results in your role. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the reach and impact of your decisions and actions, both within and outside the organisation. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- the range and intricacy of tasks and responsibilities that come with your role. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the depth and breadth of understanding required to perform and influence work effectively. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- exchanging information, ideas and insights clearly to enable mutual understanding and cooperation. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------ applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- embracing and effectively using digital tools and technologies to enhance performance and productivity. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------------- continuously acquiring new knowledge and skills to enhance personal and organisational performance. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- taking a systematic approach to organising tasks, resources and timelines to meet defined goals. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------------- analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------- adjusting to change and persisting through challenges at personal, team and organisational levels. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------------- ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. [read moreโฆ](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfiaโs seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "the level of independence, discretion and accountability for results in your role.") * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "the reach and impact of your decisions and actions, both within and outside the organisation.") * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "the range and intricacy of tasks and responsibilities that come with your role.") * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "the depth and breadth of understanding required to perform and influence work effectively.") * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "working effectively with others, sharing resources and coordinating efforts to achieve shared objectives.") * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "exchanging information, ideas and insights clearly to enable mutual understanding and cooperation.") * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact.") * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generating and applying innovative ideas to enhance processes, solve problems and drive organisational success.") * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "applying critical thinking to evaluate options, assess risks and select the most appropriate course of action.") * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "embracing and effectively using digital tools and technologies to enhance performance and productivity.") * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes.") * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "continuously acquiring new knowledge and skills to enhance personal and organisational performance.") * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "taking a systematic approach to organising tasks, resources and timelines to meet defined goals.") * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "analysing challenges, applying logical methods and developing effective solutions to overcome obstacles.") * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "adjusting to change and persisting through challenges at personal, team and organisational levels.") * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community โ partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/documentation | delivery and operation โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/de?path=/glance) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/es?path=/glance) * [franรงais](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pl?path=/glance) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pt?path=/glance) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr-ca?path=/glance) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ar?path=/glance) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/zh?path=/glance) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ja?path=/glance) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) 4. [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) 5. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture?path=/glance | feasibility assessment โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/eececec964d141c983089e4bf581c9dc/en) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [skills](https://sfia-online.org/en/sfia-9/skills) 4. feasibility assessment feasibility assessment defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.https://sfia-online.org/en/sfia-9/skills/feasibility-assessment https://sfia-online.org/@@site-logo/sfialogo-outlines.svg feasibility assessment feas =========================== defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. levels of responsibility for this skill --------------------------------------- [2](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_2)[3](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_3)[4](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_4)[5](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_5)[6](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_6) ### revision notes **updates for sfia 9** * theme(s) influencing the updates for this skill: making sfia easier to consume (new levels). * new level 2 added to support entry-level roles. * you can move to sfia 9 when you are ready - sfia 8 skill descriptions will still be available to use. * previous sfia assessments or skills mapping are not impacted by this change. ### guidance notes activities may include, but are not limited to: * generating and defining options * ensuring options align with the organisationโs vision, mission, objectives, strategy and tactics * engaging with relevant stakeholders and specialists * evaluating options for financial, technical and business feasibility. feasibility assessment is multi-dimensional. options for change must be evaluated from several dimensions including, but not limited to: financial, technical, organisational capability and culture, strategic context, economic and/or commercial environment. feasibility assessment typically results in a documented business case used to support organisational decision-making about proposed investments. this skill is focused on the generation, analysis and documentation of investment options. ### understanding the responsibility levels of this skill ##### where lower levels are not defined... * specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. you can use the essence statements to understand the generic responsibilities associated with these levels. ##### where higher levels are not defined... * responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. see the essence statements. #### developing skills and demonstrating responsibilities related to this skill the defined levels show the incremental progression in skills and responsibilities. ##### where lower levels are not defined... you can develop your knowledge and support others who do have responsibility in this area by: * learning key concepts and principles related to this skill and its impact on your role * performing related skills (see the related sfia skills) * supporting others who are performing higher level tasks and activities ##### where higher levels are not defined... * you can progress by developing related skills which are better suited to higher levels of organisational leadership. [click to learn why sfia skills are not defined at all 7 levels.](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) ### show/hide extra descriptions and levels. ### level 1 **[level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1):** essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge. ### feasibility assessment: level 2 **[level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2):** essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences. * * * assists in feasibility assessment tasks under routine supervision. helps gather information required for feasibility assessments. supports the identification and documentation of options for business change. ### feasibility assessment: level 3 **[level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3):** essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace. * * * supports option identification and feasibility assessment. selects and employs standard techniques to get the information required for feasibility assessment. supports identification of tangible costs and benefits, and development of business cases. ### feasibility assessment: level 4 **[level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4):** essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. * * * selects relevant feasibility assessment approaches and techniques. identifies the range of possible options. undertakes short-listing of options and feasibility assessment. engages with internal and external stakeholders to get the information required for feasibility assessment. supports preparation of business cases including cost/benefit, impact and risk analysis for each option. ### feasibility assessment: level 5 **[level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5):** essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation. * * * manages investigative work to enable feasibility assessments. collaborates with stakeholders and specialists to get the information required for feasibility assessment. advises on the selection of feasibility assessment approaches and techniques relevant to the business situation and options. prepares business cases, including cost/benefit, impact and risk analysis for each option. ### feasibility assessment: level 6 **[level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6):** essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. * * * establishes an organisational framework and standards for feasibility assessment and business case development. directs and leads feasibility assessments for initiatives that will have a significant impact on the organisation. engages with senior stakeholders to clarify the strategic context for investment options. directs and leads the selection of feasibility assessment approaches and techniques that are relevant to the business situation and options. presents feasibility assessments and business cases to senior stakeholders and supports decision-making regarding investment options. ### level 7 **[level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7):** essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. keywords[new level](https://sfia-online.org/en/@@search?subject%3alist=new%20level) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ### related sfia skills [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management) ### short links to this skill * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/skillcode/8/feas) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance | level 6 - sfia 8 style โ english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/de) * [espaรฑol](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/es) * [franรงais](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/pl) * [portuguรชs](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/pt) * [franรงais (canada)](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/fr-ca) * [ุงูุนุฑุจูุฉ](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ar) * [ไธญๆ](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/zh) * [ๆฅๆฌ่ช](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ja) * [ััััะบะธะน](https://sfia-online.org/@@multilingual-selector/28343e93f6464089b4b43a41f844962e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory aโz](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced searchโฆ](https://sfia-online.org/en/@@search) 1. [home](https://sfia-online.org/en) 2. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) 5. level 6 - sfia 8 style level 6 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 6 - sfia 8 style ====================== levels of responsibility: level 6 - initiate, influence ======================================================= essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. ### guidance notes sfia levels represent levels of responsibility in the workplace. each successive level describes increasing impact, responsibility and accountability. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * business skills and behavioural factors describe the behaviours required to be effective at each level. * the knowledge attribute defines the depth and breadth of understanding required to perform and influence work effectively. understanding these attributes will help you get the most out of sfia. they are critical to understanding and applying the levels described in the sfia skill descriptions. ### autonomy guides high level decisions and strategies within the organisationโs overall policies and objectives.has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.delegates responsibility for operational objectives. ### influence influences the formation of strategy and the execution of business plans. has a significant management level of contact with internal colleagues and external contacts. has organisational leadership and influence over the appointment and management of resources related to the implementation of strategic initiatives. ### complexity performs highly complex work activities covering technical, financial and quality aspects. ### knowledge applies broad business knowledge to enable strategic leadership and decision-making across various domains. ### business skills / behavioural factors uses judgement to make decisions that initiate the achievement of agreed strategic objectives including financial performance.escalates when broader strategic direction is impacted. initiates and influences strategic objectives and assigns responsibilities. leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.builds strong, influential connections with key internal and external contacts at senior management/technical leader level anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. drives improvement initiatives that have a significant impact on the organisation.aligns improvement strategies with organisational objectives.engages stakeholders in improvement processes. creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy. communicates with credibility at all levels across the organisation to broad audiences with divergent objectives.explains complex information and ideas clearly, influencing the strategic direction.promotes information sharing across the organisation. provides leadership at an organisational level.contributes to the development and implementation of policy and strategy.understands and communicates industry developments, and the role and impact of technology.manages and mitigates organisational risk. balances the requirements of proposals with the broader needs of the organisation. drives organisational adaptability by initiating and leading significant changes. influences change management strategies at an organisational level. promotes the application of knowledge to support strategic imperatives.actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability. leads the enhancement of the organisationโs digital capabilities.identifies and endorses opportunities to adopt new technologies and digital services.leads digital governance and compliance with relevant legislation and the need for products and services. takes a leading role in promoting and ensuring appropriate culture and working practices, including the provision of equal access and opportunity to people with diverse abilities. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfiaโs seven levels of responsibility and accountability. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. actively learns through training and on-the-job experiences.") * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. works under general direction, exercises discretion, and manages own work within deadlines. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory aโz](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. it contains general guidance for adopting sfia 9 whether you are currently using sfia 8 or previous versions of sfia. and there are specific details on the content of sfia 9 and how it has changed from sfia 8.") * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors "the sfia foundation is grateful for the ongoing support and contributions from its global user community โ partners, consultants, users, employers, educational institutions, professional bodies and other interested parties from around the world. the consultation process and the updates to create sfia 8 would not be possible without this support.") * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes "purpose: to provide a central point to learn about the evolution to sfia 9") ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) ยฉ copyright sfia foundation 2003-2025. the trade mark sfia is protected in more than 35 countries throughout the world. the sfia foundation. a private company limited by guarantee. registered in england number 04770377. registered office: the scalpel, 18th floor, 52 lime street, london ec3m 7af, uk (not for correspondence) | null |
SFIA-9-Scraped Dataset
This repository contains the SFIA-9-Scraped dataset, a JSON collection of the Skills Framework for the Information Age (SFIA) version 9 categories and levels, scraped for non-commercial research use.
๐ Dataset Overview
- Name: SFIA-9-Scraped
- Hugging Face: Programmer-RD-AI/sfia-9-scraped
- DOI: 10.57967/hf/5746
- Author: Ranuga Disansa Gamage
- Revision: 89feeb8
- Publisher: Hugging Face
- Year: 2025
Use this dataset to build RAG systems, taxonomy-driven search, skill-gap analytics, and other AI/ML applications focused on professional skill frameworks.
๐ Data Structure
The dataset is provided as a single JSON file (sfia_9_data.json
) with the following top-level structure:
{
"url": [ "...", "...", ... ],
"raw_content": [ "...", "...", ... ],
"images": [ "...", "...", ... ]
}
- url:
array[string]
โ list of page URLs for each scraped entry. - raw_content:
array[string]
โ the extracted textual content from each URL. - images:
array[string]
โ list of image URLs associated with each entry.
โ๏ธ Usage
Install the ๐ค Datasets library:
pip install datasets
Load the dataset:
from datasets import load_dataset
ds = load_dataset("Programmer-RD-AI/sfia-9-scraped")
print(ds["train"][0])
For RAG applications, integrate this dataset as your taxonomy source before chunking and embedding.
๐ Citation
If you use this dataset in your research, please cite:
@misc{ranuga_disansa_gamage_2025,
author = {Ranuga Disansa Gamage},
title = {sfia-9-scraped (Revision 89feeb8)},
year = {2025},
url = {https://huggingface.co/datasets/Programmer-RD-AI/sfia-9-scraped},
doi = {10.57967/hf/5746},
publisher = {Hugging Face}
}
๐ License
This dataset is released under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) license. Use for non-commercial research only.
๐ค Acknowledgements
- SFIA Foundation: Original SFIA-9 framework content.
โ๏ธ Contact
For questions or contributions, open an issue or pull request on the Hugging Face dataset page.
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