inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Can I already use my account although the identity verification has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986550807952881
},
{
"label": "POSITIVE",
"score": 0.0013449507532641292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.0047073219902813435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "I think there's a purchase at a store that I didn't go to."
} | [
{
"label": "NEGATIVE",
"score": 0.98739093542099
},
{
"label": "POSITIVE",
"score": 0.012609029188752174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "I want to top up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.0014771255664527416
},
{
"label": "POSITIVE",
"score": 0.998522937297821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "Why i'm I being charged an extra pound"
} | [
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.007045728154480457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I found the card that I thought I lost, and I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.0019164097029715776
},
{
"label": "POSITIVE",
"score": 0.9980835914611816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "When will the transaction be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983761310577393
},
{
"label": "POSITIVE",
"score": 0.0016238000243902206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "I am not recognizing a debit payment from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999593198299408
},
{
"label": "POSITIVE",
"score": 0.00040681715472601354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.00045124374446459115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "Is there an additional charge to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983416795730591
},
{
"label": "POSITIVE",
"score": 0.001658331137150526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "My card wasn't working in a shop"
} | [
{
"label": "NEGATIVE",
"score": 0.9968069791793823
},
{
"label": "POSITIVE",
"score": 0.0031929914839565754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "What do I do if I already had a card with you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992910623550415
},
{
"label": "POSITIVE",
"score": 0.0007088545244187117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "After I got my cash, I found out my exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996649026870728
},
{
"label": "POSITIVE",
"score": 0.00033507723128423095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.8612132668495178
},
{
"label": "POSITIVE",
"score": 0.13878676295280457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "What's the web address to unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991859793663025
},
{
"label": "POSITIVE",
"score": 0.0008139907149598002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "I have a new card. How do i top it up?"
} | [
{
"label": "NEGATIVE",
"score": 0.8767750263214111
},
{
"label": "POSITIVE",
"score": 0.12322495132684708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "I am unhappy with an item I bought. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997740387916565
},
{
"label": "POSITIVE",
"score": 0.00022591334709431976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.004604145418852568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "My card won't work at all for anything."
} | [
{
"label": "NEGATIVE",
"score": 0.999619722366333
},
{
"label": "POSITIVE",
"score": 0.0003802566498052329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995589852333069
},
{
"label": "POSITIVE",
"score": 0.0004410483525134623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I don't understand why I'm being charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006892738165333867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "At what ATM can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989042282104492
},
{
"label": "POSITIVE",
"score": 0.0010957651538774371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
{
"text": "My transfer is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929510354995728
},
{
"label": "POSITIVE",
"score": 0.007048943545669317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "How come my cash withdrawal came with an unnecessary fee?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997472167015076
},
{
"label": "POSITIVE",
"score": 0.0002528037584852427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Where in the app do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579500088468194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.0006366886082105339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "Is it possible to link a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973050355911255
},
{
"label": "POSITIVE",
"score": 0.002694944152608514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679565344005823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "How long will the transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980816841125488
},
{
"label": "POSITIVE",
"score": 0.0019183187978342175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "I cannot find my refund on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994387030601501
},
{
"label": "POSITIVE",
"score": 0.0005613032262772322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Are there any charges for European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649584725499153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "The ATM I used for foreign currency provided the wrong exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9993785619735718
},
{
"label": "POSITIVE",
"score": 0.0006214174209162593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "A percentage fee was charged to my withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9973815083503723
},
{
"label": "POSITIVE",
"score": 0.0026185002643615007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Do you take both Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9726758003234863
},
{
"label": "POSITIVE",
"score": 0.027324242517352104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "How long does it take for cash withdrawals to hit my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992278814315796
},
{
"label": "POSITIVE",
"score": 0.0007721364381723106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "What is your refund policy for products I have purchased?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.002731003100052476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.002918379381299019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "Can you please help me in canceling my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9992483258247375
},
{
"label": "POSITIVE",
"score": 0.0007516195764765143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "My identity isn't being accepted, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992935657501221
},
{
"label": "POSITIVE",
"score": 0.0007064667879603803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "Why was my request for cash declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987838864326477
},
{
"label": "POSITIVE",
"score": 0.0012161436025053263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "I think my top up may have been reverted, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.0015270027797669172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "I need assistance with activating my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9969224333763123
},
{
"label": "POSITIVE",
"score": 0.0030774930492043495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "Do you have the option for a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998706579208374
},
{
"label": "POSITIVE",
"score": 0.0012933778343722224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
{
"text": "When will I get my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.0031936592422425747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "For some reason my card payment hasn't worked. what can I do to look into that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989521503448486
},
{
"label": "POSITIVE",
"score": 0.001047822181135416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I want to top up by using a credit card, which ones do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9506298899650574
},
{
"label": "POSITIVE",
"score": 0.049370177090168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "My friend says he hasn't received my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9996546506881714
},
{
"label": "POSITIVE",
"score": 0.0003453802492003888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.0013743402669206262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "Are there downsides to using a disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995028972625732
},
{
"label": "POSITIVE",
"score": 0.000497093889862299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Why has my card payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985830783843994
},
{
"label": "POSITIVE",
"score": 0.00141697539947927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.00036007026210427284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "How many disposable cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427195039577782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "We want to start a college fund for my daughter."
} | [
{
"label": "NEGATIVE",
"score": 0.9903980493545532
},
{
"label": "POSITIVE",
"score": 0.00960198137909174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "Is there a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776289558038116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "I am overseas in China, can I get a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992424249649048
},
{
"label": "POSITIVE",
"score": 0.000757630099542439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009284360567107797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9974128603935242
},
{
"label": "POSITIVE",
"score": 0.002587136346846819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "What are the steps I should take to recover my swallowed card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992302656173706
},
{
"label": "POSITIVE",
"score": 0.0007697935216128826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
{
"text": "My ATM transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994712471961975
},
{
"label": "POSITIVE",
"score": 0.0005287423264235258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "Will there be a cost if I exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981099367141724
},
{
"label": "POSITIVE",
"score": 0.0018900881987065077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978491116315126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Is there a reason why top-up needs verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994009733200073
},
{
"label": "POSITIVE",
"score": 0.0005989981000311673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "I received a decline message on a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008994588861241937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "I can't get my virtual card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006707993336022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
{
"text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991393089294434
},
{
"label": "POSITIVE",
"score": 0.0008606233750469983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.0041829547844827175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548129841685295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "I thought you guys offered free transfers. Why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976375102996826
},
{
"label": "POSITIVE",
"score": 0.00236255070194602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.0004024790832772851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "What is the process for getting an actual physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954249262809753
},
{
"label": "POSITIVE",
"score": 0.004575095139443874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "What are the current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970198273658752
},
{
"label": "POSITIVE",
"score": 0.002980196615681052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.00036066630855202675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Where are you present globally?"
} | [
{
"label": "NEGATIVE",
"score": 0.6108556985855103
},
{
"label": "POSITIVE",
"score": 0.38914433121681213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413029718212783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "Are you able to delete my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992331266403198
},
{
"label": "POSITIVE",
"score": 0.000766861077863723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "Why is it required to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970933198928833
},
{
"label": "POSITIVE",
"score": 0.002906656125560403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Does it cost to add money to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984850287437439
},
{
"label": "POSITIVE",
"score": 0.0015150042017921805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583834788762033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Can I get some help activating my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006331981276161969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok"
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744803300127387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Why is my refund not showing up on the statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999546468257904
},
{
"label": "POSITIVE",
"score": 0.0004535288899205625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "ATM apparently not working? Couldn't access funds in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002928820613306016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "Please tell me, do you use Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880898594856262
},
{
"label": "POSITIVE",
"score": 0.011910206638276577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "Why is this beneficiary being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988569021224976
},
{
"label": "POSITIVE",
"score": 0.0011430983431637287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "How do I receive a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929763674736023
},
{
"label": "POSITIVE",
"score": 0.007023584563285112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.0003410070203244686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.013169050216674805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "This stupid system is not letting me prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997772574424744
},
{
"label": "POSITIVE",
"score": 0.00022280350094661117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "My card was stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9969088435173035
},
{
"label": "POSITIVE",
"score": 0.003091125749051571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "What's go on, where is my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988221526145935
},
{
"label": "POSITIVE",
"score": 0.0011778404004871845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "Why do you have the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9965373277664185
},
{
"label": "POSITIVE",
"score": 0.0034627357963472605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Please assist me with activation."
} | [
{
"label": "NEGATIVE",
"score": 0.006279878318309784
},
{
"label": "POSITIVE",
"score": 0.9937201738357544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "Money was taken out without my consent,"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007788860821165144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "My card is about to expire. How do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.0029208725318312645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983525276184082
},
{
"label": "POSITIVE",
"score": 0.001647476339712739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "i need to top up by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579815074801445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "I see some transactions that I don't recognize. I think someone stole my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9989413619041443
},
{
"label": "POSITIVE",
"score": 0.0010586809366941452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141659485176206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "Why did the ATM cancel my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9993995428085327
},
{
"label": "POSITIVE",
"score": 0.0006003961898386478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "How long will it take for me to get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990272521972656
},
{
"label": "POSITIVE",
"score": 0.0009727589203976095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
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