Answers.Body: <p>Points to Aidan -- I had flushed out the caches, but hadn't cleared out the <code>templates_c</code> folder. Once I did that I discovered a permissions problem on the <code>templates_c/en_US</code> folder. With that fixed everything is working again!</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-06-26T01:23:36.820Z
Answers.Text: Another thing I found: The CiviCRM cron job was set up in root's crontab, so when it ran various files in `templates_c` would be set to be owned by root. I moved the job into `/etc/crontab` and set it to run as the web server's account, which hopefully will keep the permissions from getting messed up again.
Answers.UserDisplayName: TCMMembership
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-06-24T22:47:48.600Z
Answers.LastActivityDate: 2019-06-24T22:47:48.600Z
Answers.UserDisplayName: TCMMembership
Body: <p>We moved our CiviCRM install to a new server a couple of weeks ago. Everything seemed to go smoothly, but we've now noticed that the Manage Groups page is empty: </p>
  
  <p><a href="https://i.sstatic.net/15Ga2.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/15Ga2.png" alt="enter image description here"></a></p>
  
  <p>Clues that I've got so far:</p>
  
  <ul>
  <li>This happens both with new users, and users that were moved over from the old server. </li>
  <li>I can create a new group without errors, but obviously it doesn't show up afterwards.</li>
  <li>Group counts show up on the contacts page tab, but no roups are shown there either.</li>
  <li>We followed the move process outlined at <a href="https://docs.civicrm.org/sysadmin/en/latest/misc/switch-servers/" rel="nofollow noreferrer">https://docs.civicrm.org/sysadmin/en/latest/misc/switch-servers/</a>.</li>
  </ul>
  
  <p>Hopefully somebody out there's got some clues, because I'm coming up empty right now... Thanks in advance for the additional brain cells!</p>
  
  <p>CiviCRM 5.11.0, Wordpress 5.2.1</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-06-24T06:58:40.957Z
Comments.Text: Have you cleared the cache?  Delete everything under `wp-content/uploads/civicrm/templates_c`
Comments.UserDisplayName: Aidan
Tags: <groups>
Title: Manage Groups shows no groups after server move
ThreadText: # Manage Groups shows no groups after server move
  
  (Asked by: username_0 on 2019-06-24)
  
  We moved our CiviCRM install to a new server a couple of weeks ago. Everything seemed to go smoothly, but we've now noticed that the Manage Groups page is empty:
  
  [![enter image description here](https://i.sstatic.net/15Ga2.png)](https://i.sstatic.net/15Ga2.png)
  
  Clues that I've got so far:
  
  * This happens both with new users, and users that were moved over from the old server.
  * I can create a new group without errors, but obviously it doesn't show up afterwards.
  * Group counts show up on the contacts page tab, but no roups are shown there either.
  * We followed the move process outlined at <https://docs.civicrm.org/sysadmin/en/latest/misc/switch-servers/>.
  
  Hopefully somebody out there's got some clues, because I'm coming up empty right now... Thanks in advance for the additional brain cells!
  
  CiviCRM 5.11.0, Wordpress 5.2.1
  
  **Tags:** groups
  
  > **Comments:**
  > **username_1**: Have you cleared the cache?  Delete everything under `wp-content/uploads/civicrm/templates_c`  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2019-06-24. Score: 2
  
  Points to username_1 -- I had flushed out the caches, but hadn't cleared out the `templates_c` folder. Once I did that I discovered a permissions problem on the `templates_c/en_US` folder. With that fixed everything is working again!
  
  > **Comments:**
  > **username_0**: Another thing I found: The CiviCRM cron job was set up in root's crontab, so when it ran various files in `templates_c` would be set to be owned by root. I moved the job into `/etc/crontab` and set it to run as the web server's account, which hopefully will keep the permissions from getting messed up again.  
  
  ---
  
  