Answers.Body: <p>This was caused from the oldest problem in the book. I needed to delete the everything inside <code>sites/default/files/civicrm/templates_c</code> and then clear caches and make it writeable (chmod <code>775</code>).</p>
  
  <p>That solved all of the above mentioned page load issues.</p>
  
  <p>We had recently restored the website from an older backup and this always needs to be done when moving or refreshing CiviCRM on the server.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-11-15T00:26:07.740Z
Answers.LastActivityDate: 2017-11-15T20:00:10.490Z
Answers.LastEditDate: 2017-11-15T20:00:10.490Z
Answers.UserDisplayName: Christia
Answers.Body: <p>I recently encountered a similar problem to this, but with a different solution. Thought I'd document it here. Manage Tags was failing to load with a <em>nearly</em> blank page. <a href="https://i.sstatic.net/WI6G0.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/WI6G0.jpg" alt="Manage tags failure to load"></a> but the problem turned out to be a malformed date in the created_date field of the 'tags' table. one date was set to 000-00-00 00:00:00 (don't ask me how, I don't know). Setting this field to any valid date corrected the problem.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-22T20:37:39.307Z
Answers.LastActivityDate: 2019-04-22T20:37:39.307Z
Answers.UserDisplayName: Jeff Wood
Body: <p>When a staff or admin goes to manage tags, the page doesn't seem to load anything. I have checked in Drupal permissions that both admins and staff have permissions to administer tags and tag sets (in <code>https://www.fosterclub.com/civicrm/tag?reset=1</code> or Contacts > Manage Tags).</p>
  
  <p>I checked the following logs and can't seem to find anything related:</p>
  
  <ul>
  <li><p>CiviCRM <code>sites/default/files/civicrm/ConfigAndLog</code> latest log</p></li>
  <li><p>Apache</p></li>
  <li><p>MySQL</p></li>
  <li><p>Drupal (I use Drupal syslog in <code>/var/log/drupal</code> instead of watchdog)</p></li>
  </ul>
  
  <p>I have checked in my development environment and the issue doesn't exist, and no code changes have been made or tracked through git.</p>
  
  <p>Has anyone heard of this issue or know what I should try or look for? Thanks!</p>
  
  <p>Edit: Other pages that seem to be affected:</p>
  
  <ul>
  <li><p>New Tag</p></li>
  <li><p>New Activity</p></li>
  <li><p>Payment Processor settings</p></li>
  </ul>
  
  <p><a href="https://i.sstatic.net/Ql66f.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Ql66f.png" alt="enter image description here"></a></p>
  
Tags: <drupal><error><tags>
Title: Manage Tags is loading a blank page
ThreadText: # Manage Tags is loading a blank page
  
  (Asked by: username_0 on 2017-11-14)
  
  When a staff or admin goes to manage tags, the page doesn't seem to load anything. I have checked in Drupal permissions that both admins and staff have permissions to administer tags and tag sets (in `https://www.fosterclub.com/civicrm/tag?reset=1` or Contacts > Manage Tags).
  
  I checked the following logs and can't seem to find anything related:
  
  * CiviCRM `sites/default/files/civicrm/ConfigAndLog` latest log
  * Apache
  * MySQL
  * Drupal (I use Drupal syslog in `/var/log/drupal` instead of watchdog)
  
  I have checked in my development environment and the issue doesn't exist, and no code changes have been made or tracked through git.
  
  Has anyone heard of this issue or know what I should try or look for? Thanks!
  
  Edit: Other pages that seem to be affected:
  
  * New Tag
  * New Activity
  * Payment Processor settings
  
  [![enter image description here](https://i.sstatic.net/Ql66f.png)](https://i.sstatic.net/Ql66f.png)
  
  **Tags:** drupal, error, tags
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_0 on 2017-11-15. Score: 2 | Accepted answer
  
  This was caused from the oldest problem in the book. I needed to delete the everything inside `sites/default/files/civicrm/templates_c` and then clear caches and make it writeable (chmod `775`).
  
  That solved all of the above mentioned page load issues.
  
  We had recently restored the website from an older backup and this always needs to be done when moving or refreshing CiviCRM on the server.
  
  
  ---
  
  ### Answer by username_1 on 2019-04-22. Score: 1
  
  I recently encountered a similar problem to this, but with a different solution. Thought I'd document it here. Manage Tags was failing to load with a *nearly* blank page. [![Manage tags failure to load](https://i.sstatic.net/WI6G0.jpg)](https://i.sstatic.net/WI6G0.jpg) but the problem turned out to be a malformed date in the created\_date field of the 'tags' table. one date was set to 000-00-00 00:00:00 (don't ask me how, I don't know). Setting this field to any valid date corrected the problem.
  
  
  ---
  
  