Answers.Body: <p>If you moved CiviCRM to a different server, make sure you follow the instructions in section #9 here: <a href="https://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location" rel="nofollow noreferrer">https://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location</a>.</p>
  
  <p>Delete the following files:</p>
  
  <p><strong>Important Note:</strong> Please make an off-site backup of the following before you delete them, incase something goes wrong, such as incase you delete the wrong directory or in case you would still like to look at the log files.</p>
  
  <p><strong>Drupal:</strong></p>
  
  <ul>
  <li><code>&lt;drupal-root&gt;/sites/default/files/civicrm/templates_c/*</code> i.e. everything inside templates_c, not the directory itself (cached
  versions of Smarty templates that will be rebuilt)</li>
  <li>/sites/default/files/civicrm/ConfigAndLog/Config.IDS.ini</li>
  <li>/sites/default/files/civicrm/ConfigAndLog/* (Everything inside this directory; You can
  clear all the logs if you get an error about parsing XML)</li>
  <li>/cache/* (Everything inside this directory. Only if you get errors
  after clearing the caches via the GUI) (See
  http:///civicrm/admin/setting/path?reset=1 for location
  of custom extension folder)</li>
  </ul>
  
  <p><strong>Joomla:</strong></p>
  
  <ul>
  <li>/media/civicrm/templates_c/* (everything inside templates_c)</li>
  <li>/media/civicrm//civicrm/ConfigAndLog/Config.IDS.ini     Be
  Careful If you have edited the IDS ini file to add any custom
  exclusions then you need to edit the settings for the three paths in
  the file, filter_path, tmp_path, HTML_Purifier_Cache.</li>
  </ul>
  
  <p>If these paths are not accessible Civi pages will display blank.</p>
  
  <p><strong>Wordpress:</strong></p>
  
  <ul>
  <li>/wp-content/plugins/files/civicrm/templates_c/* (everything inside templates_c)</li>
  <li>/wp-content/plugins/files/civicrm/ConfigAndLog/Config.IDS.ini</li>
  </ul>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-27T23:50:18.297Z
Answers.Text: Unfortunately that's not the solution, it was already changed as well, but I did get a new error log which I was looking for and couldn't find: https://dl.dropboxusercontent.com/u/92433965/errorlog.txt
Answers.UserDisplayName: Guillermo Ricci
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-26T23:10:19.280Z
Answers.LastActivityDate: 2017-07-27T21:22:09.287Z
Answers.LastEditDate: 2017-07-27T21:22:09.287Z
Answers.UserDisplayName: Christia
Body: <p>The site was moved to a different server and updated from a 4.2.7 version to 4.7.15 and everything seemed to be working but every report we try to open just keeps giving this error: <a href="https://www.screencast.com/t/Lf589LhvhP" rel="nofollow noreferrer">https://www.screencast.com/t/Lf589LhvhP</a> and if I add a dashlet on the backend this shows up: <a href="https://www.screencast.com/t/aWMsujgz" rel="nofollow noreferrer">https://www.screencast.com/t/aWMsujgz</a> I've been looking everywhere if there is any other setting that might be causing this to happen but no luck, and this is the only log I get when I try to open the reports:</p>
  
  <p>administrator/?option=com_civicrm&amp;task=civicrm/report/instance/41&amp;reset=1" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36"</p>
  
  <p>If anyone knows what might be happening let me know.</p>
  
  <p>Thank you.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-01-26T21:05:29.357Z
Comments.Text: you have a ConfigAndLog folder it should contain an error log file which will have more information.
Comments.UserDisplayName: Robin Fenwick
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-01-26T22:58:30.727Z
Comments.Text: Have you cleared caches after moving?
Comments.UserDisplayName: Laryn
Tags: <civireport>
Title: CiviCRM 4.7.15 reports keep giving DB Error: syntax error
ThreadText: # CiviCRM 4.7.15 reports keep giving DB Error: syntax error
  
  (Asked by: username_0 on 2017-01-26)
  
  The site was moved to a different server and updated from a 4.2.7 version to 4.7.15 and everything seemed to be working but every report we try to open just keeps giving this error: <https://www.screencast.com/t/Lf589LhvhP> and if I add a dashlet on the backend this shows up: <https://www.screencast.com/t/aWMsujgz> I've been looking everywhere if there is any other setting that might be causing this to happen but no luck, and this is the only log I get when I try to open the reports:
  
  administrator/?option=com\_civicrm&task=civicrm/report/instance/41&reset=1" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36"
  
  If anyone knows what might be happening let me know.
  
  Thank you.
  
  **Tags:** civireport
  
  > **Comments:**
  > **username_1**: you have a ConfigAndLog folder it should contain an error log file which will have more information.  
  > **username_2**: Have you cleared caches after moving?  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_3 on 2017-01-26. Score: 1
  
  If you moved CiviCRM to a different server, make sure you follow the instructions in section #9 here: <https://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location>.
  
  Delete the following files:
  
  **Important Note:** Please make an off-site backup of the following before you delete them, incase something goes wrong, such as incase you delete the wrong directory or in case you would still like to look at the log files.
  
  **Drupal:**
  
  * `<drupal-root>/sites/default/files/civicrm/templates_c/*` i.e. everything inside templates\_c, not the directory itself (cached
    versions of Smarty templates that will be rebuilt)
  * /sites/default/files/civicrm/ConfigAndLog/Config.IDS.ini
  * /sites/default/files/civicrm/ConfigAndLog/\* (Everything inside this directory; You can
    clear all the logs if you get an error about parsing XML)
  * /cache/\* (Everything inside this directory. Only if you get errors
    after clearing the caches via the GUI) (See
    http:///civicrm/admin/setting/path?reset=1 for location
    of custom extension folder)
  
  **Joomla:**
  
  * /media/civicrm/templates\_c/\* (everything inside templates\_c)
  * /media/civicrm//civicrm/ConfigAndLog/Config.IDS.ini Be
    Careful If you have edited the IDS ini file to add any custom
    exclusions then you need to edit the settings for the three paths in
    the file, filter\_path, tmp\_path, HTML\_Purifier\_Cache.
  
  If these paths are not accessible Civi pages will display blank.
  
  **Wordpress:**
  
  * /wp-content/plugins/files/civicrm/templates\_c/\* (everything inside templates\_c)
  * /wp-content/plugins/files/civicrm/ConfigAndLog/Config.IDS.ini
  
  > **Comments:**
  > **username_0**: Unfortunately that's not the solution, it was already changed as well, but I did get a new error log which I was looking for and couldn't find: https://dl.dropboxusercontent.com/u/92433965/errorlog.txt  
  
  ---
  
  