Body: <p>We have Civi running on a WordPress v6 site
  The server runs plesk AlmaLinux 8.6 (Sky Tiger)</p>
  <p>The website has been updating Civi fine via the server toolkit upto Civi 5.38 then any further updates including the most recent version have caused errors on the site even when running the upgrade manually on the site itself (downgrading/restoring back to the previous version removes the errors)</p>
  <p>The errors seem related to it not seeing some of the extensions after the upgrade (screenshot attached)</p>
  <p>The extensions mentioned, in the backend of WordPress all have folders in wp-content/plugins/civicrm/civicrm/ext</p>
  <p>When checking system settings &gt; directories - The extensions directory is set as [civicrm.files]/ext/ which the full path for is wp-content/uploads/civicrm/ext (different to the above)</p>
  <p>As far as i'm aware this is how it's always been since the default config but the contents of the later ext folder on the paths window is currently blank in the backend, again the site has been working fine like this until the latest versions.</p>
  <p>We have a staging version of the site we have copied for testing, and as a test have copied the contents of the folder where the extensions are into the folder specified in the upload directories and they started working again, then as another test changed the upload directories path from [civicrm.files]/ext/ to [civicrm.root]/ext/ which should point to where they were originally stored but then we get the same errors again</p>
  <p>Any idea what the best way to resolve this please, although it seems to have intially got rid of the errors, trying to install any new extensions a new error appears of &quot;DB Error: no such table&quot;</p>
  <p>(screenshots attached)<a href="https://i.sstatic.net/hhy18.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/hhy18.jpg" alt="enter image description here" /></a></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-08-18T17:20:34.650Z
Comments.Text: You likely already have done this, but have you tried reloading the resource urls (load page and click save) and clearing the cache? After, you can also make sure the extension resource url is correct by clicking the ? and checking the url. You can also change the portable paths to absolute paths and see if that fixes things. e.g. CiviCRM resource URL can be https://example.org/wp-content/plugins/civicrm/civicrm or [civicrm.root]/
Comments.UserDisplayName: themak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-08-18T17:33:19.653Z
Comments.Text: Also, since this is wordpress - don't forget to load the permalinks page. Sometimes that is all it takes to fix an issue.
Comments.UserDisplayName: themak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-09-02T15:24:51.530Z
Comments.Text: Hi - thanks for your input - i've tried reloading the resource urls but it's still the same - I don't understand how on the exisiting working site (pre upgrade) everything was/is working fine with the extensions yet the resource url on that screen points at wp-content/uploads/civicrm/ext which is empty in the file system.... but there are folders for all the working extensions in wp-content/plugins/civicrm/civicrm/ext - any idea to explain that? 
  Thanks
Comments.UserDisplayName: Cirrus
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-09-06T19:31:25.637Z
Comments.Text: Permalink is not resource URLs - its wordpress permalinks. WordPress dashboard, go to Settings → Permalinks Screen
Comments.UserDisplayName: themak
Tags: <wordpress><extension><upgrade>
Title: WordPress Site Upgrade Failed Plugins
ThreadText: # WordPress Site Upgrade Failed Plugins
  
  (Asked by: username_0 on 2022-08-18)
  
  We have Civi running on a WordPress v6 site
  The server runs plesk AlmaLinux 8.6 (Sky Tiger)
  
  The website has been updating Civi fine via the server toolkit upto Civi 5.38 then any further updates including the most recent version have caused errors on the site even when running the upgrade manually on the site itself (downgrading/restoring back to the previous version removes the errors)
  
  The errors seem related to it not seeing some of the extensions after the upgrade (screenshot attached)
  
  The extensions mentioned, in the backend of WordPress all have folders in wp-content/plugins/civicrm/civicrm/ext
  
  When checking system settings > directories - The extensions directory is set as [civicrm.files]/ext/ which the full path for is wp-content/uploads/civicrm/ext (different to the above)
  
  As far as i'm aware this is how it's always been since the default config but the contents of the later ext folder on the paths window is currently blank in the backend, again the site has been working fine like this until the latest versions.
  
  We have a staging version of the site we have copied for testing, and as a test have copied the contents of the folder where the extensions are into the folder specified in the upload directories and they started working again, then as another test changed the upload directories path from [civicrm.files]/ext/ to [civicrm.root]/ext/ which should point to where they were originally stored but then we get the same errors again
  
  Any idea what the best way to resolve this please, although it seems to have intially got rid of the errors, trying to install any new extensions a new error appears of "DB Error: no such table"
  
  (screenshots attached)[![enter image description here](https://i.sstatic.net/hhy18.jpg)](https://i.sstatic.net/hhy18.jpg)
  
  **Tags:** wordpress, extension, upgrade
  
  > **Comments:**
  > **username_1**: You likely already have done this, but have you tried reloading the resource urls (load page and click save) and clearing the cache? After, you can also make sure the extension resource url is correct by clicking the ? and checking the url. You can also change the portable paths to absolute paths and see if that fixes things. e.g. CiviCRM resource URL can be https://example.org/wp-content/plugins/civicrm/civicrm or [civicrm.root]/  
  > **username_1**: Also, since this is wordpress - don't forget to load the permalinks page. Sometimes that is all it takes to fix an issue.  
  > **username_0**: Hi - thanks for your input - i've tried reloading the resource urls but it's still the same - I don't understand how on the exisiting working site (pre upgrade) everything was/is working fine with the extensions yet the resource url on that screen points at wp-content/uploads/civicrm/ext which is empty in the file system.... but there are folders for all the working extensions in wp-content/plugins/civicrm/civicrm/ext - any idea to explain that?  Thanks  
  > **username_1**: Permalink is not resource URLs - its wordpress permalinks. WordPress dashboard, go to Settings → Permalinks Screen  
  
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  ## 0 answers
  
  