Answers.Body: <p>Found my own answer. Our bounces@... address is set up as a catch-all, so bounces (or other badly addressed email) come to it, but CiviMail only processes bounces from emails sent through that component. Other emails are sitting in the inbox of the bounces@ account, waiting to be read, or forwarded through judicious use of a filter.</p>
  
  <p>Leaving this question for posterity.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-27T15:50:41.270Z
Answers.Text: Also discovered that failure notices were being flagged as spam, so they were not sitting in the inbox when the Civi cron connected to collect the mail. (We're using a G-Suite email account as our bounce address.)
Answers.UserDisplayName: Phil Morice Brubaker
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-27T19:59:35.557Z
Answers.Text: You know you can set a filter to ensure nothing is flagged as spam?
Answers.UserDisplayName: petednz - fuzion
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-28T15:18:47.860Z
Answers.Text: Yes, I took care of that once I realized what was going on.
Answers.UserDisplayName: Phil Morice Brubaker
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-26T21:39:13.017Z
Answers.LastActivityDate: 2018-02-26T21:39:13.017Z
Answers.UserDisplayName: Phil Morice Brubaker
Answers.Body: <p>Philip - there is also this <a href="https://github.com/fuzionnz/nz.co.fuzion.transactional" rel="nofollow noreferrer">Extension</a> - <strong>Transactional Mail - Bounce and Tracking Handler</strong> - that Fuzion made to give better visibility of the non-civi-mail emails which you might find useful</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-27T15:47:57.757Z
Answers.Text: Thanks, Pete. Already found it! It is useful, but I'm wanting a more immediate notice when an email has bounced.
Answers.UserDisplayName: Phil Morice Brubaker
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-27T01:41:00.620Z
Answers.LastActivityDate: 2018-02-27T01:41:00.620Z
Answers.UserDisplayName: petednz - fuzion
Body: <p>Is there a way to view or be informed about bounces sent through CiviCRM other than through the CiviMail component (i.e. send now, transactional emails, etc.)? I discovered that a contact who should have been receiving important emails about an event had an incorrect email address and so wasn't receiving the emails. Neither were we getting notified that there was a problem. I'd like to avoid this!</p>
  
Tags: <email>
Title: View bounces when sending through general email (not CiviMail)
ThreadText: # View bounces when sending through general email (not CiviMail)
  
  (Asked by: username_0 on 2018-02-26)
  
  Is there a way to view or be informed about bounces sent through CiviCRM other than through the CiviMail component (i.e. send now, transactional emails, etc.)? I discovered that a contact who should have been receiving important emails about an event had an incorrect email address and so wasn't receiving the emails. Neither were we getting notified that there was a problem. I'd like to avoid this!
  
  **Tags:** email
  
  
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  ## 2 answers
  
  ### Answer by username_0 on 2018-02-26. Score: 2 | Accepted answer
  
  Found my own answer. Our bounces@... address is set up as a catch-all, so bounces (or other badly addressed email) come to it, but CiviMail only processes bounces from emails sent through that component. Other emails are sitting in the inbox of the bounces@ account, waiting to be read, or forwarded through judicious use of a filter.
  
  Leaving this question for posterity.
  
  > **Comments:**
  > **username_0**: Also discovered that failure notices were being flagged as spam, so they were not sitting in the inbox when the Civi cron connected to collect the mail. (We're using a G-Suite email account as our bounce address.)  
  > **username_1**: You know you can set a filter to ensure nothing is flagged as spam?  
  > **username_0**: Yes, I took care of that once I realized what was going on.  
  
  ---
  
  ### Answer by username_1 on 2018-02-27. Score: 2
  
  Philip - there is also this [Extension](https://github.com/fuzionnz/nz.co.username_1.transactional) - **Transactional Mail - Bounce and Tracking Handler** - that username_1 made to give better visibility of the non-civi-mail emails which you might find useful
  
  > **Comments:**
  > **username_0**: Thanks, Pete. Already found it! It is useful, but I'm wanting a more immediate notice when an email has bounced.  
  
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