Answers.Body: <p>(Adding this answer based on Comment by Myriam)</p>
  
  <p>This could be a Permission issue. If the contact is in the db but you do not have permission to see them then you won't see any results.</p>
  
  <p>Ways to confirm this would be use the QuickSearch and just hit ENTER (or type % and hit Enter if the former has no effect), do you see all the results of contacts, ie your complete list. </p>
  
  <p>If you do and you still do not find them, then you may also need to search in Trash</p>
  
  <p>If you only see a subset of your contacts then there could be some ACL that is restricting which contacts you can see</p>
  
  <p>If you only see your record, then it is likely to be civicrm Permissions which are set by your CMS</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-30T12:13:25.637Z
Answers.Text: Thanks, all. I was added as an administrator, and I haven't had any issues since then.
Answers.UserDisplayName: Myriam Barker
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-17T20:54:39.793Z
Answers.Text: FYI I saw in chat the other day that the quicksearch+enter feature has been taken out. Didn't sound intentional but a side effect of the new menu, but there was limited interest in trying to put back.
Answers.UserDisplayName: Demerit
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-18T09:46:18.707Z
Answers.Text: yep i got annoyed about that today, then figured I could just enter % and hit enter. updated answer to reflect that
Answers.UserDisplayName: petednz - fuzion
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-18T14:02:44.263Z
Answers.Text: Oh that's interesting. But then how would you search for people or orgs who have % in their names! I don't know of any but there's "Yahoo!" and people like this https://www.strategyand.pwc.com. I'm (partly) kidding of course.
Answers.UserDisplayName: Demerit
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-17T19:59:55.473Z
Answers.LastActivityDate: 2019-04-18T09:46:52.093Z
Answers.LastEditDate: 2019-04-18T09:46:52.093Z
Answers.UserDisplayName: petednz - fuzion
Answers.Body: <p>If you are using the contact search in the upper right corner, be sure that the correct radio select is checked. For example, if you are searching for Judy, be sure that Name/Email. Or searching Chicago, be sure that City is checked.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-15T15:53:24.460Z
Answers.LastActivityDate: 2019-04-15T15:53:24.460Z
Answers.UserDisplayName: Iowa Boy
Answers.Body: <p>I had a similar problem a few days ago. And the contact I was looking for was me. So I knew I was there.</p>
  
  <p>it might be a caching issue locally or at server level.</p>
  
  <p>If you can clear the civicrm cache sitename/civicrm/clearcache</p>
  
  <p>Clear cache in the content management system</p>
  
  <p>and finally clear browser cache locally</p>
  
  <p>One of those sorted it for me.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-17T15:32:39.227Z
Answers.LastActivityDate: 2019-04-17T15:32:39.227Z
Answers.UserDisplayName: Craig Almond
Answers.Body: <p>Similar to Jenni's comments, and I also suspect that you are using search incorrectly. To use her example, if you put in "Judy Smith" it would not find her. Have you tried part of the name: "judy" or "smith" both of which should work. That works for either the quick search box or "Find Contacts".</p>
  
  <p>The more information you give, the more likely people will be able to help.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-16T08:12:04.383Z
Answers.Text: Yes, I do all this, and I am not the only one in our organisation having issues searching for contacts, when we were all absolutely fine before. Thanks
Answers.UserDisplayName: Myriam Barker
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-16T13:31:47.037Z
Answers.Text: Very odd... Will definitely need more to work out what is wrong.
  a) make sure you and another person are trying exactly the same search
  b) try from another persons system with your log in (and vice versa) to decide if its your local environment or your account.
Answers.UserDisplayName: Mick Kahn
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-16T15:38:29.400Z
Answers.Text: My colleague had to add me as an administrator and it's all fine now - thanks a lot
Answers.UserDisplayName: Myriam Barker
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-15T14:57:36.557Z
Answers.LastActivityDate: 2019-04-15T14:57:36.557Z
Answers.UserDisplayName: Mick Kahn
Answers.Body: <p>How are you doing your search? What are you searching for?</p>
  
  <p>For instance, I often use the quick search box in the top left. I may be searching based on their ID, but have the name/email option selected.</p>
  
  <p>Or I search on a name and do it wrong. For instance, to look up Judy Smith, you would type in: Smith, Judy</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-04-15T07:55:19.067Z
Answers.LastActivityDate: 2019-04-15T07:55:19.067Z
Answers.UserDisplayName: Jenni Simonis
Body: <p>Good morning,</p>
  
  <p>Every time I search for a contact, which I know is on our database, I get the message 'No contact found'.</p>
  
  <p>Please can you advise?</p>
  
  <p>Many thanks</p>
  
  <p>Kind regards</p>
  
  <p>Myriam Barker</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-04-15T07:46:24.523Z
Comments.Text: What fields are you using to search
Comments.UserDisplayName: Pradeep Nayak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-04-15T20:52:01.480Z
Comments.Text: are you searching with the necessary format ie <lastname>, <firstname> eg Davis, Peter, not Peter Davis
Comments.UserDisplayName: petednz - fuzion
Tags: <contacts>
Title: Find contacts on CiviCRM
ThreadText: # Find contacts on CiviCRM
  
  (Asked by: username_0 on 2019-04-15)
  
  Good morning,
  
  Every time I search for a contact, which I know is on our database, I get the message 'No contact found'.
  
  Please can you advise?
  
  Many thanks
  
  Kind regards
  
  username_0 username_0
  
  **Tags:** contacts
  
  > **Comments:**
  > **username_1**: What fields are you using to search  
  > **username_2**: are you searching with the necessary format ie <lastname>, <firstname> eg Davis, Peter, not Peter Davis  
  
  ---
  
  ## 5 answers
  
  ### Answer by username_2 on 2019-04-17. Score: 3
  
  (Adding this answer based on Comment by username_0)
  
  This could be a Permission issue. If the contact is in the db but you do not have permission to see them then you won't see any results.
  
  Ways to confirm this would be use the QuickSearch and just hit ENTER (or type % and hit Enter if the former has no effect), do you see all the results of contacts, ie your complete list.
  
  If you do and you still do not find them, then you may also need to search in Trash
  
  If you only see a subset of your contacts then there could be some ACL that is restricting which contacts you can see
  
  If you only see your record, then it is likely to be civicrm Permissions which are set by your CMS
  
  > **Comments:**
  > **username_3**: FYI I saw in chat the other day that the quicksearch+enter feature has been taken out. Didn't sound intentional but a side effect of the new menu, but there was limited interest in trying to put back.  
  > **username_2**: yep i got annoyed about that today, then figured I could just enter % and hit enter. updated answer to reflect that  
  > **username_3**: Oh that's interesting. But then how would you search for people or orgs who have % in their names! I don't know of any but there's "Yahoo!" and people like this https://www.strategyand.pwc.com. I'm (partly) kidding of course.  
  > **username_0**: Thanks, all. I was added as an administrator, and I haven't had any issues since then.  
  
  ---
  
  ### Answer by username_4 on 2019-04-15. Score: 1
  
  If you are using the contact search in the upper right corner, be sure that the correct radio select is checked. For example, if you are searching for Judy, be sure that Name/Email. Or searching Chicago, be sure that City is checked.
  
  
  ---
  
  ### Answer by username_5 on 2019-04-17. Score: 0
  
  I had a similar problem a few days ago. And the contact I was looking for was me. So I knew I was there.
  
  it might be a caching issue locally or at server level.
  
  If you can clear the civicrm cache sitename/civicrm/clearcache
  
  Clear cache in the content management system
  
  and finally clear browser cache locally
  
  One of those sorted it for me.
  
  
  ---
  
  ### Answer by username_6 on 2019-04-15. Score: 0
  
  Similar to username_7's comments, and I also suspect that you are using search incorrectly. To use her example, if you put in "Judy Smith" it would not find her. Have you tried part of the name: "judy" or "smith" both of which should work. That works for either the quick search box or "Find Contacts".
  
  The more information you give, the more likely people will be able to help.
  
  > **Comments:**
  > **username_0**: Yes, I do all this, and I am not the only one in our organisation having issues searching for contacts, when we were all absolutely fine before. Thanks  
  > **username_6**: Very odd... Will definitely need more to work out what is wrong. a) make sure you and another person are trying exactly the same search b) try from another persons system with your log in (and vice versa) to decide if its your local environment or your account.  
  > **username_0**: My colleague had to add me as an administrator and it's all fine now - thanks a lot  
  
  ---
  
  ### Answer by username_7 on 2019-04-15. Score: 0
  
  How are you doing your search? What are you searching for?
  
  For instance, I often use the quick search box in the top left. I may be searching based on their ID, but have the name/email option selected.
  
  Or I search on a name and do it wrong. For instance, to look up Judy Smith, you would type in: Smith, Judy
  
  
  ---
  
  