Answers.Body: <p>Found the answer, thanks @MatthewWire for the hint.  Emails were going out using the "backup mailer" defined at civicrm/admin/setting/smtp because we had the wrong API key installed for sparkpost. </p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-11-24T20:43:01.250Z
Answers.LastActivityDate: 2018-11-24T20:43:01.250Z
Answers.UserDisplayName: twowheeler
Body: <p>We are using the cividesk sparkpost extension on civicrm 5.5.3 and wordpress 4.9.8.  In the last few days, we have sent 2 emails to the full list which is about 6,000 emails each, so it should be showing around 12,000. Civimail shows almost all of the mail is successfully delivered. However sparkpost's summary report for the last 7 days shows 167 accepted, 12 bounced, 0 rejected, 256 rendered, and 179 targeted.  What do those numbers mean?  </p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-11-24T17:32:53.480Z
Comments.Text: If you can't see 12,000 in Sparkpost then either a) CiviMail is configured to send them a different way, or b) Emails have not been received by sparkpost.
Comments.UserDisplayName: Matthew Wire
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-11-24T17:33:18.857Z
Comments.Text: Also check that you have no filters active (except the date) when viewing the stats in Sparkpost
Comments.UserDisplayName: Matthew Wire
Tags: <civimail><sparkpost>
Title: Civimail sparkpost extension stats / is my mail being delivered?
ThreadText: # Civimail sparkpost extension stats / is my mail being delivered?
  
  (Asked by: username_0 on 2018-11-24)
  
  We are using the cividesk sparkpost extension on civicrm 5.5.3 and wordpress 4.9.8. In the last few days, we have sent 2 emails to the full list which is about 6,000 emails each, so it should be showing around 12,000. Civimail shows almost all of the mail is successfully delivered. However sparkpost's summary report for the last 7 days shows 167 accepted, 12 bounced, 0 rejected, 256 rendered, and 179 targeted. What do those numbers mean?
  
  **Tags:** civimail, sparkpost
  
  > **Comments:**
  > **username_1**: If you can't see 12,000 in Sparkpost then either a) CiviMail is configured to send them a different way, or b) Emails have not been received by sparkpost.  
  > **username_1**: Also check that you have no filters active (except the date) when viewing the stats in Sparkpost  
  
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  ## 1 answers
  
  ### Answer by username_0 on 2018-11-24. Score: 2
  
  Found the answer, thanks @username_1 for the hint. Emails were going out using the "backup mailer" defined at civicrm/admin/setting/smtp because we had the wrong API key installed for sparkpost.
  
  
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