Answers.Body: <p>One fudgy option would be to set it to 'override = Grace' then let them renew, then clean up by removing the override status</p>
  
  <p>The fact that a Cancelled membership causes problems for people trying to then renew/complete have been raised in JIRA. See <a href="http://issues.civicrm.org/jira/browse/CRM-19264" rel="nofollow noreferrer">this</a> and <a href="http://issues.civicrm.org/jira/browse/CRM-18177" rel="nofollow noreferrer">this</a> </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-02-02T20:00:00.367Z
Answers.LastActivityDate: 2017-02-02T20:00:00.367Z
Answers.UserDisplayName: petednz - fuzion
Body: <p>Here's what has happened so far: Membership fees increased at the beginning of the year. A user was able to renew prior to the increase being implemented in CiviCRM. The situation has been explained to the user, the payment refunded and the membership status set to cancelled. </p>
  
  <p>When the user goes to the membership renewal page they see a message saying that as the membership has been cancelled it can't be renewed. I don't want to delete the membership because that would also delete the contribution record, so I'd lose the record of the fact that a payment was made and refunded.</p>
  
  <p>What is the best practice approach in this situation?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-01T20:31:57.713Z
Comments.Text: Can you set it to 'override = Grace' then let them renew, then clean up by removing the override status?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-02T13:29:18.927Z
Comments.Text: Thanks Pete. I can, but it's a bit of fudge, don't you think?
Comments.UserDisplayName: Graham
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-02T19:55:39.897Z
Comments.Text: I think the fact that a Cancelled membership prevents onward memberships is an issue and I have raised on SE if not on JIRA but not going searching for it just now.
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-02T19:56:33.380Z
Comments.Text: So why do i then go off and search! Here is one. https://issues.civicrm.org/jira/browse/CRM-19264
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-02T19:57:59.070Z
Comments.Text: Even found the one I meant https://issues.civicrm.org/jira/browse/CRM-18177
Comments.UserDisplayName: petednz - fuzion
Tags: <civimember>
Title: How can I enable a user to renew a membership that has been cancelled?
ThreadText: # How can I enable a user to renew a membership that has been cancelled?
  
  (Asked by: username_0 on 2017-02-01)
  
  Here's what has happened so far: Membership fees increased at the beginning of the year. A user was able to renew prior to the increase being implemented in CiviCRM. The situation has been explained to the user, the payment refunded and the membership status set to cancelled.
  
  When the user goes to the membership renewal page they see a message saying that as the membership has been cancelled it can't be renewed. I don't want to delete the membership because that would also delete the contribution record, so I'd lose the record of the fact that a payment was made and refunded.
  
  What is the best practice approach in this situation?
  
  **Tags:** civimember
  
  > **Comments:**
  > **username_1**: Can you set it to 'override = Grace' then let them renew, then clean up by removing the override status?  
  > **username_0**: Thanks Pete. I can, but it's a bit of fudge, don't you think?  
  > **username_1**: I think the fact that a Cancelled membership prevents onward memberships is an issue and I have raised on SE if not on JIRA but not going searching for it just now.  
  > **username_1**: So why do i then go off and search! Here is one. https://issues.civicrm.org/jira/browse/CRM-19264  
  > **username_1**: Even found the one I meant https://issues.civicrm.org/jira/browse/CRM-18177  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2017-02-02. Score: 1
  
  One fudgy option would be to set it to 'override = Grace' then let them renew, then clean up by removing the override status
  
  The fact that a Cancelled membership causes problems for people trying to then renew/complete have been raised in JIRA. See [this](http://issues.civicrm.org/jira/browse/CRM-19264) and [this](http://issues.civicrm.org/jira/browse/CRM-18177)
  
  
  ---
  
  