Answers.Body: <p>There needs to be a silent post URL inputted into Authorize.net</p>
  
  <blockquote>
    <p>CiviCRM will need to be notified of the success of recurring
    contributions via a Silent Post URL. Within CiviCRM, get the ID number
    of your payment processor by looking at the URL of the form for
    editing your payment processor: it should read "&amp;id=" followed by a
    number. That number is your ID. Within Authorize.net, go to <strong>Account >
    Settings > Silent Post URL</strong> (within the Transaction Format Settings
    section). On that page, enter the URL (the following examples are for
    payment processor ID 2):</p>
  </blockquote>
  
  <pre><code>Drupal: https://yoursite.org/civicrm/payment/ipn/2
  
  Joomla!: https://yoursite.org/index.php?option=com_civicrm&amp;task=civicrm/payment/ipn/2
  
  WordPress: https://yoursite.org/?page=CiviCRM&amp;q=civicrm/payment/ipn/2
  </code></pre>
  
  <blockquote>
    <p>If you fail to do this, one-time contributions will succeed normally,
    and recurring contributions will be processed successfully by
    Authorize.net, but the contribution status will be stuck at Pending.</p>
  </blockquote>
  
  <p><a href="https://i.sstatic.net/Qjf2m.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Qjf2m.png" alt="enter image description here"></a></p>
  
  <p>Source: <a href="https://docs.civicrm.org/sysadmin/en/latest/setup/payment-processors/authorize-net/" rel="nofollow noreferrer">https://docs.civicrm.org/sysadmin/en/latest/setup/payment-processors/authorize-net/</a></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-10-27T20:42:26.557Z
Answers.LastActivityDate: 2017-10-27T21:02:13.423Z
Answers.LastEditDate: 2017-10-27T21:02:13.423Z
Answers.UserDisplayName: Christia
Body: <p>We tested a few recurring donations and while our payment gateway, Authorize.net, shows that the transactions were completed, the user does not receive a receipt. Furthermore, their contribution is marked in their contact record as pending/incomplete. Also, the transaction details are not reported in the CiviCRM. It reports "no payments found".</p>
  
  <p>We are on CiviCRM 4.7.15. Is there something I need to set up? This is the first time we've attempted to use recurring contribution feature.</p>
  
  <p>I've already gone through the steps in <a href="https://civicrm.stackexchange.com/questions/7258/how-to-setup-for-recurring-giving">this post</a>.</p>
  
  <p>I tailed the ConfigAndLog for errors during a transaction and nothing was reported.</p>
  
Tags: <drupal><civicontribute><recurring-contributions>
Title: Recurring Contribution marked incomplete and no receipt sent but card is charged
ThreadText: # Recurring Contribution marked incomplete and no receipt sent but card is charged
  
  (Asked by: username_0 on 2017-10-25)
  
  We tested a few recurring donations and while our payment gateway, Authorize.net, shows that the transactions were completed, the user does not receive a receipt. Furthermore, their contribution is marked in their contact record as pending/incomplete. Also, the transaction details are not reported in the CiviCRM. It reports "no payments found".
  
  We are on CiviCRM 4.7.15. Is there something I need to set up? This is the first time we've attempted to use recurring contribution feature.
  
  I've already gone through the steps in [this post](https://civicrm.stackexchange.com/questions/7258/how-to-setup-for-recurring-giving).
  
  I tailed the ConfigAndLog for errors during a transaction and nothing was reported.
  
  **Tags:** drupal, civicontribute, recurring-contributions
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2017-10-27. Score: 1 | Accepted answer
  
  There needs to be a silent post URL inputted into Authorize.net
  
  > CiviCRM will need to be notified of the success of recurring
  > contributions via a Silent Post URL. Within CiviCRM, get the ID number
  > of your payment processor by looking at the URL of the form for
  > editing your payment processor: it should read "&id=" followed by a
  > number. That number is your ID. Within Authorize.net, go to **Account >
  > Settings > Silent Post URL** (within the Transaction Format Settings
  > section). On that page, enter the URL (the following examples are for
  > payment processor ID 2):
  
  ```
  Drupal: https://yoursite.org/civicrm/payment/ipn/2
  
  Joomla!: https://yoursite.org/index.php?option=com_civicrm&task=civicrm/payment/ipn/2
  
  WordPress: https://yoursite.org/?page=CiviCRM&q=civicrm/payment/ipn/2
  
  ```
  
  > If you fail to do this, one-time contributions will succeed normally,
  > and recurring contributions will be processed successfully by
  > Authorize.net, but the contribution status will be stuck at Pending.
  
  [![enter image description here](https://i.sstatic.net/Qjf2m.png)](https://i.sstatic.net/Qjf2m.png)
  
  Source: <https://docs.civicrm.org/sysadmin/en/latest/setup/payment-processors/authorize-net/>
  
  
  ---
  
  