Answers.Body: <p>Devin, your description is eerily similar to a problem I had on our Drupal site.  Without track click through, things were fine.  Once those were enabled, no dice.</p>
  
  <p>For our situation (<a href="https://civicrm.stackexchange.com/q/3569/105">CiviMail - when Track Click Throughs is enabled, links result in a white screen with warnings</a>), it turns out it was due to a PHP setting issue.  <a href="https://civicrm.stackexchange.com/a/3595/105">Jon G's answer</a> explains the why.  <a href="https://civicrm.stackexchange.com/a/3589/105">Richard's answer</a> explains how we fixed it.</p>
  
  <p>Hope this helps!</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-10-17T03:37:16.033Z
Answers.LastActivityDate: 2015-10-17T06:13:27.810Z
Answers.LastEditDate: 2017-04-13T12:53:13.017Z
Answers.UserDisplayName: Allen Hutchison
Body: <p>I seem to be having a problem that a number of people are running into that I'm hoping we can solve. When I sent out emails using the "track click through" enabled, I end up with URLs that direct to white screens.</p>
  
  <p>What should direct to <a href="http://www.mysite.com/contribute/" rel="nofollow">http://www.mysite.com/contribute/</a></p>
  
  <p>instead directs to this url, which gives a white screen.</p>
  
  <p><a href="http://www.mysite.com/wp-content/plugins/civicrm/civicrm/extern/url.php?u=191&amp;qid=5085" rel="nofollow">http://www.mysite.com/wp-content/plugins/civicrm/civicrm/extern/url.php?u=191&amp;qid=5085</a></p>
  
  <p>We're running
  Wordpress 4.3.1
  CiviCRM 4.6.6</p>
  
  <p>thoughts? suggestions? Would it help to post the actual site urls? Needless to say as this is a fundraising email, I've got a development director in the other room melting down over this, so any help would be greatly appreciated. Thanks!</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-16T19:02:54.120Z
Comments.Text: A development director with melt down... I know the feeling, and you have my sympathy! Hopefully someone could give you a tip during the weekend:-)
Comments.UserDisplayName: Flying
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-16T20:22:43.790Z
Comments.Text: I don't use WP much but demo shows the link you should be putting in should be like http://wp46.demo.civicrm.org/civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-16T20:23:27.257Z
Comments.Text: I assume you are using some WP redirect that is setting /contribute to 'something else'. Can you check what you have entered there and report back.
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-16T20:48:51.093Z
Comments.Text: -petednz No, the link is right. Works just fine on the site. And no WP redirect (It's just CiviCRM contribution in a WP page). The "track click through" just gives that weird link to the white screen of death and I can't seem to figure it out. Also of note, if I turn off the "track click throughs" in an email I send out, the links work just fine.
Comments.UserDisplayName: Devin
Tags: <civimail>
Title: Why does CiviMail 'track click through' redirect to incorrect URLs?
ThreadText: # Why does CiviMail 'track click through' redirect to incorrect URLs?
  
  (Asked by: username_0 on 2015-10-16)
  
  I seem to be having a problem that a number of people are running into that I'm hoping we can solve. When I sent out emails using the "track click through" enabled, I end up with URLs that direct to white screens.
  
  What should direct to <http://www.mysite.com/contribute/>
  
  instead directs to this url, which gives a white screen.
  
  <http://www.mysite.com/wp-content/plugins/civicrm/civicrm/extern/url.php?u=191&qid=5085>
  
  We're running
  Wordpress 4.3.1
  CiviCRM 4.6.6
  
  thoughts? suggestions? Would it help to post the actual site urls? Needless to say as this is a fundraising email, I've got a development director in the other room melting down over this, so any help would be greatly appreciated. Thanks!
  
  **Tags:** civimail
  
  > **Comments:**
  > **username_1**: A development director with melt down... I know the feeling, and you have my sympathy! Hopefully someone could give you a tip during the weekend:-)  
  > **username_2**: I don't use WP much but demo shows the link you should be putting in should be like http://wp46.demo.civicrm.org/civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1  
  > **username_2**: I assume you are using some WP redirect that is setting /contribute to 'something else'. Can you check what you have entered there and report back.  
  > **username_0**: -username_2 No, the link is right. Works just fine on the site. And no WP redirect (It's just CiviCRM contribution in a WP page). The "track click through" just gives that weird link to the white screen of death and I can't seem to figure it out. Also of note, if I turn off the "track click throughs" in an email I send out, the links work just fine.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_3 on 2015-10-17. Score: 2
  
  username_0, your description is eerily similar to a problem I had on our Drupal site. Without track click through, things were fine. Once those were enabled, no dice.
  
  For our situation ([CiviMail - when Track Click Throughs is enabled, links result in a white screen with warnings](https://civicrm.stackexchange.com/q/3569/105)), it turns out it was due to a PHP setting issue. [Jon G's answer](https://civicrm.stackexchange.com/a/3595/105) explains the why. [Richard's answer](https://civicrm.stackexchange.com/a/3589/105) explains how we fixed it.
  
  Hope this helps!
  
  
  ---
  
  