Body: <p>The pop up message in CiviCRM says the Cron is not running, but the Admin Page states it is. CiviCRM v5.16.2 on WordPress.</p>
  
  <p><a href="https://i.sstatic.net/Lm3nl.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Lm3nl.png" alt="enter image description here"></a></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-08-29T01:04:53.433Z
Comments.Text: It has to run once an hour or less, otherwise it thinks it isn't running
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-08-29T13:44:53.403Z
Comments.Text: Seems to be set up for every 15 minutes although I do not know a bunch about it. Had a friend help me with it a year ago. Just stopped working when I updated from 5.13.x to 5.16.2 ... */15 * * * * /usr/local/bin/php /home/xxxxx/public_html/wp-content/plugins/civicrm/civicrm/bin/cli.php -u civicrm -p xxxxxxx -e Job -a execute
Comments.UserDisplayName: Paul Williams
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-08-29T14:09:06.103Z
Comments.Text: This back from hosting provider:  We have checked your case and would like to inform you that the Cron Job is set up properly in the Cron Jobs tool in the cPanel.
  
  Having that in mind, we suggest you contact the plugin's vendor so they could further investigate the issue and assist you in resolving it.
Comments.UserDisplayName: Paul Williams
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-08-29T14:20:28.000Z
Comments.Text: Did anything change with the `civicrm` user account/permissions? Or the file permissions?
Comments.UserDisplayName: Laryn
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-08-29T16:50:54.820Z
Comments.Text: Nothing that I know of. We just updated it. The framework is on WP and we don't add much there ever.
Comments.UserDisplayName: Paul Williams
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-09-09T10:04:11.357Z
Comments.Text: Have you changed your admin password in WP?
Comments.UserDisplayName: Tony Horrocks
Tags: <cron>
Title: CiviCRM Says Cron Job Not Running But It Is
ThreadText: # CiviCRM Says Cron Job Not Running But It Is
  
  (Asked by: username_0 on 2019-08-29)
  
  The pop up message in CiviCRM says the Cron is not running, but the Admin Page states it is. CiviCRM v5.16.2 on WordPress.
  
  [![enter image description here](https://i.sstatic.net/Lm3nl.png)](https://i.sstatic.net/Lm3nl.png)
  
  **Tags:** cron
  
  > **Comments:**
  > **username_1**: It has to run once an hour or less, otherwise it thinks it isn't running  
  > **username_0**: Seems to be set up for every 15 minutes although I do not know a bunch about it. Had a friend help me with it a year ago. Just stopped working when I updated from 5.13.x to 5.16.2 ... */15 * * * * /usr/local/bin/php /home/xxxxx/public_html/wp-content/plugins/civicrm/civicrm/bin/cli.php -u civicrm -p xxxxxxx -e Job -a execute  
  > **username_0**: This back from hosting provider:  We have checked your case and would like to inform you that the Cron Job is set up properly in the Cron Jobs tool in the cPanel.  Having that in mind, we suggest you contact the plugin's vendor so they could further investigate the issue and assist you in resolving it.  
  > **username_2**: Did anything change with the `civicrm` user account/permissions? Or the file permissions?  
  > **username_0**: Nothing that I know of. We just updated it. The framework is on WP and we don't add much there ever.  
  > **username_3**: Have you changed your admin password in WP?  
  
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  ## 0 answers
  
  