Body: <p>CiviCRM 4.7.17 on Drupal 7, using Paypal Payment Pro processor. When clicking on a membership and canceling automatic renewal/payments, it gives the error </p>
  
  <blockquote>
    <p>Error Cancelling Contribution - The Contribution Could not be Cancelled</p>
  </blockquote>
  
  <p>If we keep "Notify Paypal Pro" selected on the following screen we receive the error, if we de-select it the error does not occur, and the recurring contribution is cancelled.</p>
  
  <p>How could we begin to debug this? Is there special set up required to have CiviCRM able to manage our Paypal recurring payment profiles?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-11T13:16:56.920Z
Comments.Text: Hi. did you ever get to the bottom of this one?
Comments.UserDisplayName: Graham
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-11T17:14:52.207Z
Comments.Text: We didn't, and we're likely moving to the iATS payment processor and seeing if that works.
Comments.UserDisplayName: Zachary
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-29T19:08:37.393Z
Comments.Text: FYI I think the fix may be here: https://issues.civicrm.org/jira/browse/CRM-20800
Comments.UserDisplayName: Zachary
Tags: <civimember><paypal>
Title: Error Cancelling Contribution - The Contribution Could not be Cancelled
ThreadText: # Error Cancelling Contribution - The Contribution Could not be Cancelled
  
  (Asked by: username_0 on 2017-04-11)
  
  CiviCRM 4.7.17 on Drupal 7, using Paypal Payment Pro processor. When clicking on a membership and canceling automatic renewal/payments, it gives the error
  
  > Error Cancelling Contribution - The Contribution Could not be Cancelled
  
  If we keep "Notify Paypal Pro" selected on the following screen we receive the error, if we de-select it the error does not occur, and the recurring contribution is cancelled.
  
  How could we begin to debug this? Is there special set up required to have CiviCRM able to manage our Paypal recurring payment profiles?
  
  **Tags:** civimember, paypal
  
  > **Comments:**
  > **username_1**: Hi. did you ever get to the bottom of this one?  
  > **username_0**: We didn't, and we're likely moving to the iATS payment processor and seeing if that works.  
  > **username_0**: FYI I think the fix may be here: https://issues.civicrm.org/jira/browse/CRM-20800  
  
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  ## 0 answers
  
  