Answers.Body: <p>It would appear this was an extension conflict. Thanks, Aidan!</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-18T23:08:26.197Z
Answers.Text: Thanks for posting this answer.  Could you edit your answer to say a bit more and help other people that might have the same problem?
Answers.UserDisplayName: William Mortada
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-19T07:51:15.647Z
Answers.Text: Enrico, since the clue that you're thanking me for is a 'comment' rather than an 'answer', you can't 'accept' it but if you hover just to the left of my original comment you should see an arrow to mark that comment as useful.
Answers.UserDisplayName: Aidan
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-18T21:34:58.480Z
Answers.LastActivityDate: 2017-05-18T21:34:58.480Z
Answers.UserDisplayName: Enrico Spada
Answers.Body: <p>That looks to suggest you haven't run the database upgrade part yet, you would need to go to http:///wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/upgrade&amp;reset=1 and run the database upgrades </p>
  
  <p>Seamus</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-18T21:19:11.060Z
Answers.LastActivityDate: 2017-05-18T21:19:11.060Z
Answers.UserDisplayName: Seamus Lee
Body: <p>I am getting a 500 Internal Server Error when trying to access my System Status screen (the warning in footer is "System Status: Error"). I get a 500 error when I try to access some of the Search functions as well: (Find Contacts / Advanced Search etc).</p>
  
  <p>Wordpress 4.7.5, CiviCRM 4.7.19.</p>
  
  <p>I had Debugging/Backtrace turned on, and ran into this:</p>
  
  <pre><code>#0 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(187): CRM_Core_Error::backtrace()
  #1 [internal function](): CRM_Core_Error::handle(Object(DB_Error))
  #2 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(921): call_user_func((Array:2), Object(DB_Error))
  #3 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB.php(985): PEAR_Error-&gt;__construct("DB Error: no such field", -19, 16, (Array:2), "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #4 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(575): DB_Error-&gt;__construct(-19, 16, (Array:2), "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #5 [internal function](): PEAR-&gt;_raiseError(Object(DB_mysqli), NULL, -19, NULL, NULL, "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", "DB_Error", TRUE)
  #6 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(224): call_user_func_array((Array:2), (Array:8))
  #7 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1905): PEAR-&gt;__call("raiseError", (Array:7))
  #8 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1905): PEAR-&gt;raiseError(NULL, -19, NULL, NULL, "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", "DB_Error", TRUE)
  #9 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(933): DB_common-&gt;raiseError(-19, NULL, NULL, NULL, "1054 ** Unknown column 'civicrm_custom_group.is_public' in 'field list'")
  #10 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(403): DB_mysqli-&gt;mysqliRaiseError()
  #11 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1216): DB_mysqli-&gt;simpleQuery("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #12 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(2446): DB_common-&gt;query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #13 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(1635): DB_DataObject-&gt;_query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #14 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(357): DB_DataObject-&gt;query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #15 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(1307): CRM_Core_DAO-&gt;query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", TRUE)
  #16 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/CustomGroup.php(537): CRM_Core_DAO::executeQuery("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", (Array:0))
  #17 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Page/View/Summary.php(64): CRM_Core_BAO_CustomGroup::getTree("Individual", Object(CRM_Contact_Page_View_Summary), "2", NULL, "")
  #18 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Page/View/Summary.php(87): CRM_Contact_Page_View_Summary-&gt;preProcess()
  #19 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(310): CRM_Contact_Page_View_Summary-&gt;run((Array:3), NULL)
  #20 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(84): CRM_Core_Invoke::runItem((Array:14))
  #21 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
  #22 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm.php(1227): CRM_Core_Invoke::invoke((Array:3))
  #23 [internal function](): CiviCRM_For_WordPress-&gt;invoke("")
  #24 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array((Array:2), (Array:1))
  #25 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/class-wp-hook.php(323): WP_Hook-&gt;apply_filters("", (Array:1))
  #26 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/plugin.php(453): WP_Hook-&gt;do_action((Array:1))
  #27 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-admin/admin.php(222): do_action("toplevel_page_CiviCRM")
  #28 {main}
  </code></pre>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-05-18T21:22:58.000Z
Comments.Text: Do you have any extensions enabled?
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-05-18T21:33:36.073Z
Comments.Text: Yes. It would appear my SendGrid plugin was the culprit. I should have known to check this out first. Thank you!
Comments.UserDisplayName: Enrico Spada
Tags: <4.7>
Title: Cannot access System Status or Find Contacts after upgrade 4.7.19 on Wordpress
ThreadText: # Cannot access System Status or Find Contacts after upgrade 4.7.19 on Wordpress
  
  (Asked by: username_0 on 2017-05-18)
  
  I am getting a 500 Internal Server Error when trying to access my System Status screen (the warning in footer is "System Status: Error"). I get a 500 error when I try to access some of the Search functions as well: (Find Contacts / Advanced Search etc).
  
  Wordpress 4.7.5, CiviCRM 4.7.19.
  
  I had Debugging/Backtrace turned on, and ran into this:
  
  ```
  #0 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(187): CRM_Core_Error::backtrace()
  #1 [internal function](): CRM_Core_Error::handle(Object(DB_Error))
  #2 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(921): call_user_func((Array:2), Object(DB_Error))
  #3 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB.php(985): PEAR_Error->__construct("DB Error: no such field", -19, 16, (Array:2), "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #4 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(575): DB_Error->__construct(-19, 16, (Array:2), "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #5 [internal function](): PEAR->_raiseError(Object(DB_mysqli), NULL, -19, NULL, NULL, "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", "DB_Error", TRUE)
  #6 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/PEAR.php(224): call_user_func_array((Array:2), (Array:8))
  #7 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1905): PEAR->__call("raiseError", (Array:7))
  #8 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1905): PEAR->raiseError(NULL, -19, NULL, NULL, "SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", "DB_Error", TRUE)
  #9 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(933): DB_common->raiseError(-19, NULL, NULL, NULL, "1054 ** Unknown column 'civicrm_custom_group.is_public' in 'field list'")
  #10 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(403): DB_mysqli->mysqliRaiseError()
  #11 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1216): DB_mysqli->simpleQuery("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #12 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(2446): DB_common->query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #13 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(1635): DB_DataObject->_query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #14 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(357): DB_DataObject->query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...")
  #15 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(1307): CRM_Core_DAO->query("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", TRUE)
  #16 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/CustomGroup.php(537): CRM_Core_DAO::executeQuery("SELECT civicrm_custom_field.id as civicrm_custom_field_id, civicrm_custom_fie...", (Array:0))
  #17 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Page/View/Summary.php(64): CRM_Core_BAO_CustomGroup::getTree("Individual", Object(CRM_Contact_Page_View_Summary), "2", NULL, "")
  #18 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Page/View/Summary.php(87): CRM_Contact_Page_View_Summary->preProcess()
  #19 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(310): CRM_Contact_Page_View_Summary->run((Array:3), NULL)
  #20 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(84): CRM_Core_Invoke::runItem((Array:14))
  #21 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
  #22 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-content/plugins/civicrm/civicrm.php(1227): CRM_Core_Invoke::invoke((Array:3))
  #23 [internal function](): CiviCRM_For_WordPress->invoke("")
  #24 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array((Array:2), (Array:1))
  #25 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters("", (Array:1))
  #26 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-includes/plugin.php(453): WP_Hook->do_action((Array:1))
  #27 /home/59460-47919.cloudwaysapps.com/nzgxzrukdb/public_html/wp-admin/admin.php(222): do_action("toplevel_page_CiviCRM")
  #28 {main}
  
  ```
  
  **Tags:** 4.7
  
  > **Comments:**
  > **username_1**: Do you have any extensions enabled?  
  > **username_0**: Yes. It would appear my SendGrid plugin was the culprit. I should have known to check this out first. Thank you!  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_0 on 2017-05-18. Score: 1 | Accepted answer
  
  It would appear this was an extension conflict. Thanks, username_1!
  
  > **Comments:**
  > **username_2**: Thanks for posting this answer.  Could you edit your answer to say a bit more and help other people that might have the same problem?  
  > **username_1**: username_0, since the clue that you're thanking me for is a 'comment' rather than an 'answer', you can't 'accept' it but if you hover just to the left of my original comment you should see an arrow to mark that comment as useful.  
  
  ---
  
  ### Answer by username_3 on 2017-05-18. Score: 1
  
  That looks to suggest you haven't run the database upgrade part yet, you would need to go to http:///wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 and run the database upgrades
  
  username_3
  
  
  ---
  
  