Answers.Body: <p>The answer depends on the Payment Processor you’re using. We have that option in the iATS Payments Extension and we can do that because its recurring payments are initiated/controled from within CiviCRM. </p>
  
  <p>If you’re using another payment processing that processes a recurring contribution off-site and then notifies CiviCRM you will likely have to get into that Payment Processor’s admin/config and look for such a notification option.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-01-08T05:12:59.613Z
Answers.Text: Sorry, I should have added that we use stripe as a payment processor
Answers.UserDisplayName: user7275
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-01-08T05:21:55.330Z
Answers.Text: Can civicrm be configured to send out a notification to an admin if a grace period expires without payment being received?
Answers.UserDisplayName: user7275
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-01-07T04:37:42.513Z
Answers.LastActivityDate: 2020-01-07T04:37:42.513Z
Answers.UserDisplayName: KarinG - Semper IT
Body: <p>is there a way to get a notification of some kind for when a recurring payment hasn't gone through? Maybe with membership rules?
  We've had it a couple of times now that payments haven't gone through for insufficient funds for example and we only find out about it by chance a few days later.</p>
  
  <p>Thanks again for the help</p>
  
Tags: <payment-processor>
Title: Notification for failed payment transaction
ThreadText: # Notification for failed payment transaction
  
  (Asked by: username_0 on 2020-01-07)
  
  is there a way to get a notification of some kind for when a recurring payment hasn't gone through? Maybe with membership rules?
  We've had it a couple of times now that payments haven't gone through for insufficient funds for example and we only find out about it by chance a few days later.
  
  Thanks again for the help
  
  **Tags:** payment-processor
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2020-01-07. Score: 1
  
  The answer depends on the Payment Processor you’re using. We have that option in the iATS Payments Extension and we can do that because its recurring payments are initiated/controled from within CiviCRM.
  
  If you’re using another payment processing that processes a recurring contribution off-site and then notifies CiviCRM you will likely have to get into that Payment Processor’s admin/config and look for such a notification option.
  
  > **Comments:**
  > **username_0**: Sorry, I should have added that we use stripe as a payment processor  
  > **username_0**: Can civicrm be configured to send out a notification to an admin if a grace period expires without payment being received?  
  
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