Answers.Body: <p>You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.</p>
  
  <p>Sorry not to have been of more help,
  Tamar</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T01:01:54.417Z
Answers.LastActivityDate: 2018-09-26T01:01:54.417Z
Answers.UserDisplayName: Tamar Meir - Cividesk
Answers.Body: <p>You might need to try installing the <a href="https://github.com/fuzionnz/nz.co.fuzion.transactional/" rel="nofollow noreferrer">Transactional Emails</a> extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.</p>
  
  <p>This extension tracks bounce, click, open events for single emails sent from civicrm, either with <code>Send Email</code> action, scheduled reminders, contribution receipts, etc.</p>
  
  <p>The description on the extension link explains in detail on how to install and check the report of these events.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T06:38:40.460Z
Answers.Text: I've install Transactional Emails extension successfully and send test email, but still don't find out how to check email open or not (I've read in the extension link you've send). Please show me how to check on CiviCRM.
Answers.UserDisplayName: ToanLuong
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T06:52:28.407Z
Answers.Text: This is same as we follow for civimail tracking. A new mailing would be created at `civicrm/mailing/browse/scheduled?reset=1&scheduled=true`. Click on the report link to check the tracking results.
Answers.UserDisplayName: jitendra - fuzion
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T07:26:40.417Z
Answers.Text: Thank you, I've check this report in WordPress is Mailings> Mailing Reports> Choose report link: wp-admin/admin.php?page=CiviCRM&q=civicrm%2Freport%2Flist&compid=4&reset=1. I've marked your andswer is solution. Thanks.
Answers.UserDisplayName: ToanLuong
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T07:30:57.607Z
Answers.Text: I have another small problem:
  1. Mailing Name is Transactional Email (Activity Email Sender) but Mailing Subject is empty
  2. Time read Open email is not exactly
  How can I fix this?
Answers.UserDisplayName: ToanLuong
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T08:40:18.197Z
Answers.Text: Activity Subject will be shown when you open the mailing report. You can see the contact list that were a part of activity mailings and also the details of activity that was sent.
Answers.UserDisplayName: jitendra - fuzion
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-26T03:35:35.397Z
Answers.LastActivityDate: 2018-09-26T03:35:35.397Z
Answers.UserDisplayName: jitendra - fuzion
Body: <p>I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by</p>
  
  <ol>
  <li><p>Search> Find contacts</p></li>
  <li><p>View contact details</p></li>
  <li><p>Action> Send email</p></li>
  <li><p>Send email ok, Contact received mail ok like picture</p>
  
  <p><a href="https://i.sstatic.net/BVHkR.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/BVHkR.png" alt="enter image description here"></a></p></li>
  </ol>
  
  <p>But status only Email sent though contact read email or not. So, can CiviCRM can change status to <strong>Email read</strong> when contact read email?</p>
  
Tags: <wordpress><email>
Title: How to check contact read email or not when send email to Individual?
ThreadText: # How to check contact read email or not when send email to Individual?
  
  (Asked by: username_0 on 2018-09-26)
  
  I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by
  
  1. Search> Find contacts
  2. View contact details
  3. Action> Send email
  4. Send email ok, Contact received mail ok like picture
  
     [![enter image description here](https://i.sstatic.net/BVHkR.png)](https://i.sstatic.net/BVHkR.png)
  
  But status only Email sent though contact read email or not. So, can CiviCRM can change status to **Email read** when contact read email?
  
  **Tags:** wordpress, email
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_2 on 2018-09-26. Score: 3 | Accepted answer
  
  You might need to try installing the [Transactional Emails](https://github.com/fuzionnz/nz.co.username_2.transactional/) extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.
  
  This extension tracks bounce, click, open events for single emails sent from civicrm, either with `Send Email` action, scheduled reminders, contribution receipts, etc.
  
  The description on the extension link explains in detail on how to install and check the report of these events.
  
  > **Comments:**
  > **username_0**: I've install Transactional Emails extension successfully and send test email, but still don't find out how to check email open or not (I've read in the extension link you've send). Please show me how to check on CiviCRM.  
  > **username_2**: This is same as we follow for civimail tracking. A new mailing would be created at `civicrm/mailing/browse/scheduled?reset=1&scheduled=true`. Click on the report link to check the tracking results.  
  > **username_0**: Thank you, I've check this report in WordPress is Mailings> Mailing Reports> Choose report link: wp-admin/admin.php?page=CiviCRM&q=civicrm%2Freport%2Flist&compid=4&reset=1. I've marked your andswer is solution. Thanks.  
  > **username_0**: I have another small problem: 1. Mailing Name is Transactional Email (Activity Email Sender) but Mailing Subject is empty 2. Time read Open email is not exactly How can I fix this?  
  > **username_2**: Activity Subject will be shown when you open the mailing report. You can see the contact list that were a part of activity mailings and also the details of activity that was sent.  
  
  ---
  
  ### Answer by username_1 on 2018-09-26. Score: 1
  
  You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.
  
  Sorry not to have been of more help,
  username_1
  
  
  ---
  
  