Body: <p>I'm running CiviCRM 5.51.0 (the problem was the same with 5.50.4) on WordPress 6.0</p>
  <ul>
  <li>I defined a supervised dedupe rule using personalized fields which is properly working (i.e. finds duplicates on one of the 3 selected fieds) when manually run.</li>
  </ul>
  <p><a href="https://i.sstatic.net/NMOKa.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/NMOKa.png" alt="enter image description here" /></a></p>
  <ul>
  <li>When duplicate contacts are created or edited via the administrative CiviCRM interface, they are not detected by this supervised rule.</li>
  </ul>
  <p>Would you have any tricks? Is it a known bug; I was not able to find any info on this?</p>
  <p>Many thanks for your help</p>
  <p>Christophe</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-07-11T20:31:37.860Z
Comments.Text: i confirmed this problem on dmaster site. I will ask on https://chat.civicrm.org/civicrm/
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-07-21T20:16:03.360Z
Comments.Text: Wasn't aware of this problem but possibly because the fields are custom fields
Comments.UserDisplayName: samuelsov
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-10-07T17:32:56.427Z
Comments.Text: https://chat.civicrm.org/civicrm/pl/ufaad9hqobgh8yctn5mgu5mpsh @petednz-fuzion question
Comments.UserDisplayName: Francesc Bassas i Bullich
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-10-07T17:40:54.993Z
Comments.Text: I can confirm the same issue when using a custom field in the supervised rule.
Comments.UserDisplayName: Francesc Bassas i Bullich
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-10-09T19:08:43.357Z
Comments.Text: https://lab.civicrm.org/dev/core/-/issues/3901
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-06-04T17:49:08.727Z
Comments.Text: HI It seems the problem was not solved : a supervised rule containing custom fields works when manually run but not automatically. Is there any known fix? best
Comments.UserDisplayName: Christophe Destrieux
Tags: <duplicate-contacts><dedupe-rules>
Title: Supervised dedupe rule finds duplicate when manually run but not automatically
ThreadText: # Supervised dedupe rule finds duplicate when manually run but not automatically
  
  (Asked by: username_0 on 2022-07-10)
  
  I'm running CiviCRM 5.51.0 (the problem was the same with 5.50.4) on WordPress 6.0
  
  * I defined a supervised dedupe rule using personalized fields which is properly working (i.e. finds duplicates on one of the 3 selected fieds) when manually run.
  
  [![enter image description here](https://i.sstatic.net/NMOKa.png)](https://i.sstatic.net/NMOKa.png)
  
  * When duplicate contacts are created or edited via the administrative CiviCRM interface, they are not detected by this supervised rule.
  
  Would you have any tricks? Is it a known bug; I was not able to find any info on this?
  
  Many thanks for your help
  
  username_0
  
  **Tags:** duplicate-contacts, dedupe-rules
  
  > **Comments:**
  > **username_1**: i confirmed this problem on dmaster site. I will ask on https://chat.civicrm.org/civicrm/  
  > **username_2**: Wasn't aware of this problem but possibly because the fields are custom fields  
  > **username_3**: https://chat.civicrm.org/civicrm/pl/ufaad9hqobgh8yctn5mgu5mpsh @username_1 question  
  > **username_3**: I can confirm the same issue when using a custom field in the supervised rule.  
  > **username_1**: https://lab.civicrm.org/dev/core/-/issues/3901  
  > **username_0**: HI It seems the problem was not solved : a supervised rule containing custom fields works when manually run but not automatically. Is there any known fix? best  
  
  ---
  
  ## 0 answers
  
  