Answers.Body: <p>I'm not using this system, but I may have an explanation.  We use a custom coded donation system that expects PayPal to report back to us when there is a transaction.   On 7/26/17, 7/27, and 7/29 so far there have been no such transactions, on 7/28 we only received too.   The problem is confirmed to be a PayPal issue, and after fighting with them for 2 hours got a trouble ticket opened.  Log into PayPal and check your activity, then go to IPN (Instant Payment Notification Logs): <a href="https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history" rel="nofollow noreferrer">https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history</a>   If there is a problem communication with your site, it will show transactions that failed.  In my case, it clearly shows that PayPal is simply missing transaction entries under IPN that show up on the regular activity log.  </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-07-30T22:53:54.490Z
Answers.Text: The logs on PayPal look fine and the IPNs are definitely being received and logged in my site's db/
Answers.UserDisplayName: Yossi
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-07-29T17:56:17.850Z
Answers.LastActivityDate: 2017-07-29T17:56:17.850Z
Answers.UserDisplayName: Greg McLemore
Body: <p>Contributions that are made via Paypal are no longer being updated from pending to complete. 
  This happened suddenly on multiple sites. 
  Is anyone else experiencing this?
  I cannot find any errors in any logs. 
  Any clue how to approach debugging this?</p>
  
  <p>I am using CiviCRM 4.6.25 + Drupal 7.5x hosted by Pantheon</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-24T09:31:46.797Z
Comments.Text: The civicrm_system_log table holds a record of incoming IPNS before they are processed - are there records there indicating that they came in?
Comments.UserDisplayName: user4278
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-24T21:40:22.483Z
Comments.Text: Yes I see the IPN messages there. I don't see any error though
Comments.UserDisplayName: Yossi
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-24T23:37:40.400Z
Comments.Text: I compared the IPN messages in that table to the ones in from another site where the IPN is working fine and it all looks identical... any other ideas?
Comments.UserDisplayName: Yossi
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-07-25T04:27:53.677Z
Comments.Text: I looked at the log files and found this:
  Jul 24 23:47:07  [info] Could not find an entry for invoice in POST
  However lookin in the IPN log in the DB I do so an entry for invoice
Comments.UserDisplayName: Yossi
Tags: <ipn>
Title: Paypal IPN no longer updating contributions
ThreadText: # Paypal IPN no longer updating contributions
  
  (Asked by: username_0 on 2017-07-24)
  
  Contributions that are made via Paypal are no longer being updated from pending to complete.
  This happened suddenly on multiple sites.
  Is anyone else experiencing this?
  I cannot find any errors in any logs.
  Any clue how to approach debugging this?
  
  I am using CiviCRM 4.6.25 + Drupal 7.5x hosted by Pantheon
  
  **Tags:** ipn
  
  > **Comments:**
  > **username_1**: The civicrm_system_log table holds a record of incoming IPNS before they are processed - are there records there indicating that they came in?  
  > **username_0**: Yes I see the IPN messages there. I don't see any error though  
  > **username_0**: I compared the IPN messages in that table to the ones in from another site where the IPN is working fine and it all looks identical... any other ideas?  
  > **username_0**: I looked at the log files and found this: Jul 24 23:47:07  [info] Could not find an entry for invoice in POST However lookin in the IPN log in the DB I do so an entry for invoice  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2017-07-29. Score: 1
  
  I'm not using this system, but I may have an explanation. We use a custom coded donation system that expects PayPal to report back to us when there is a transaction. On 7/26/17, 7/27, and 7/29 so far there have been no such transactions, on 7/28 we only received too. The problem is confirmed to be a PayPal issue, and after fighting with them for 2 hours got a trouble ticket opened. Log into PayPal and check your activity, then go to IPN (Instant Payment Notification Logs): <https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history> If there is a problem communication with your site, it will show transactions that failed. In my case, it clearly shows that PayPal is simply missing transaction entries under IPN that show up on the regular activity log.
  
  > **Comments:**
  > **username_0**: The logs on PayPal look fine and the IPNs are definitely being received and logged in my site's db/  
  
  ---
  
  