Answers.Body: <p>Finally, I found that this was due to a .htaccess jam (between drupal and civicrm) : inconsistencies and contradictions in "rewriterules", used to https:// the site, delete initial www., and redirect (and keep) to the pertinent civicrm directory.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-10-07T08:33:26.760Z
Answers.LastActivityDate: 2016-10-07T08:33:26.760Z
Answers.UserDisplayName: Jacques-Marie Moranne
Answers.Body: <p>I've seen this before. It's when the host upgrades mysql and system tables don't get upgraded. I had to ask them to run mysql_upgrade.</p>
  
  <p>See also  <a href="http://www.myguysolutions.com/2013/10/30/how-to-resolve-mysql-error-code-1548-cannot-load-from-mysql-proc-the-table-is-probably-corrupted/" rel="nofollow">http://www.myguysolutions.com/2013/10/30/how-to-resolve-mysql-error-code-1548-cannot-load-from-mysql-proc-the-table-is-probably-corrupted/</a></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-09-28T07:44:50.083Z
Answers.Text: I already proposed that to my hoster : it is not the cause. I personally suspect a problem with .htaccess or settings.php vs https
Answers.UserDisplayName: Jacques-Marie Moranne
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-09-26T17:22:05.187Z
Answers.LastActivityDate: 2016-09-26T17:22:05.187Z
Answers.UserDisplayName: Demerit
Body: <p>I have been runnning civiCRM for more than 2 years until now ; but I meet some problems (phone number cannot be saved).</p>
  
  <p>So I try to install a new CiviCRM (4.7.11) on Drupal 7.50, the simplest way : install Drupal via Cpanel, upload civicrm tar.gz, and then install via sites/all/modules/civicrm/install/index.php (fetching Data Base credentials inside settings.php).</p>
  
  <p>I have made several trials (http or https, same or separate database(s)) : all of them end with a </p>
  
  <blockquote>
    <p>"Sorry but we are not able to provide this at the moment. DB Error: unknown error".</p>
  </blockquote>
  
  <p>However, all the civicrm tables are created, and the CiviCRM Menu can be displayed, but whatever I want to do (e.g. create a new contact), I get this DB Error again, and the info is not saved.</p>
  
  <p>My hosting is based upon PHP 5.5, MariaDB 10.0.27 (supposed to be fully compatible with MySQL) (and a friend of mine, who uses the same hoster, has no such installation problem)</p>
  
  <p>The significant error information is:</p>
  
  <blockquote>
    <p>DB_Error->DB_Error(-1, 16, (array:2), "SHOW function status WHERE db = database() AND name = 'civicrm_strip_non_numer...")</p>
  </blockquote>
  
  <p>and</p>
  
  <blockquote>
    <p>DB_common->raiseError(-1, NULL, NULL, NULL, "1728 ** Cannot load from mysql.proc. The table is probably corrupted") </p>
  </blockquote>
  
  <p>A backtrace from when I try to create a new contact is shown below.</p>
  
  <p><a href="https://i.sstatic.net/6Tzgs.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/6Tzgs.png" alt="backtrace"></a></p>
  
  <p>Any help would be highly appreciated.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-09-26T17:33:01.907Z
Comments.Text: Could you please update the question by pasting the text from the screenshot into the question?  It's hard to read right now, and isn't searchable for others who might have the same question later!
Comments.UserDisplayName: Jon G - Megaphone Tech
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-09-28T07:22:10.173Z
Comments.Text: Tank you Chris for editing my post : much better !
Comments.UserDisplayName: Jacques-Marie Moranne
Tags: <error><installation>
Title: DB Error at Installation
ThreadText: # DB Error at Installation
  
  (Asked by: username_0 on 2016-09-26)
  
  I have been runnning civiCRM for more than 2 years until now ; but I meet some problems (phone number cannot be saved).
  
  So I try to install a new CiviCRM (4.7.11) on Drupal 7.50, the simplest way : install Drupal via Cpanel, upload civicrm tar.gz, and then install via sites/all/modules/civicrm/install/index.php (fetching Data Base credentials inside settings.php).
  
  I have made several trials (http or https, same or separate database(s)) : all of them end with a
  
  > "Sorry but we are not able to provide this at the moment. DB Error: unknown error".
  
  However, all the civicrm tables are created, and the CiviCRM Menu can be displayed, but whatever I want to do (e.g. create a new contact), I get this DB Error again, and the info is not saved.
  
  My hosting is based upon PHP 5.5, MariaDB 10.0.27 (supposed to be fully compatible with MySQL) (and a friend of mine, who uses the same hoster, has no such installation problem)
  
  The significant error information is:
  
  > DB\_Error->DB\_Error(-1, 16, (array:2), "SHOW function status WHERE db = database() AND name = 'civicrm\_strip\_non\_numer...")
  
  and
  
  > DB\_common->raiseError(-1, NULL, NULL, NULL, "1728 \*\* Cannot load from mysql.proc. The table is probably corrupted")
  
  A backtrace from when I try to create a new contact is shown below.
  
  [![backtrace](https://i.sstatic.net/6Tzgs.png)](https://i.sstatic.net/6Tzgs.png)
  
  Any help would be highly appreciated.
  
  **Tags:** error, installation
  
  > **Comments:**
  > **username_1**: Could you please update the question by pasting the text from the screenshot into the question?  It's hard to read right now, and isn't searchable for others who might have the same question later!  
  > **username_0**: Tank you Chris for editing my post : much better !  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_0 on 2016-10-07. Score: 1
  
  Finally, I found that this was due to a .htaccess jam (between drupal and civicrm) : inconsistencies and contradictions in "rewriterules", used to https:// the site, delete initial www., and redirect (and keep) to the pertinent civicrm directory.
  
  
  ---
  
  ### Answer by username_2 on 2016-09-26. Score: 0
  
  I've seen this before. It's when the host upgrades mysql and system tables don't get upgraded. I had to ask them to run mysql\_upgrade.
  
  See also <http://www.myguysolutions.com/2013/10/30/how-to-resolve-mysql-error-code-1548-cannot-load-from-mysql-proc-the-table-is-probably-corrupted/>
  
  > **Comments:**
  > **username_0**: I already proposed that to my hoster : it is not the cause. I personally suspect a problem with .htaccess or settings.php vs https  
  
  ---
  
  