Answers.Body: <p>Every processor is different but all must have a process that 'talks back' to CiviCRM with status update.  Otherwise CiviCRM doesn't know if the payment succeeded.</p>
  <p>The URL that you must put inside your processor normally looks like this:</p>
  <blockquote>
  <p><a href="https://yoursite.org/civicrm/payment/ipn/1" rel="nofollow noreferrer">https://yoursite.org/civicrm/payment/ipn/1</a></p>
  </blockquote>
  <p>Please check the configuration and instructions for your processor</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2023-01-08T02:55:33.067Z
Answers.LastActivityDate: 2023-01-08T02:55:33.067Z
Answers.UserDisplayName: CiviTeacher
Body: <p>As a donor, I go to uwoec.org and hit the donate button. I fill out all information and I click for a recurring payment and put in my credit card information and hit submit.  I get a message saying I will get a receipt in my email once the transaction has been processed.<br />
  As an admin for United way of Etowah County, I login to look at my donation information and it shows my name, amount that will recur monthly and the status says Pending (incomplete transaction) with no additional information.</p>
  <p>Please help.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2023-01-04T23:26:48.177Z
Comments.Text: Which payment processor are you using?
  Are regular non-recurring transaction being processed?
Comments.UserDisplayName: Lars SG
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2023-01-06T03:09:08.300Z
Comments.Text: did a payment get set up in the payment processor? if so then often a payment processor needs to be told the return point so it knows how to send back the correct info - otherwise civi never gets told if it succeeded or not
Comments.UserDisplayName: petednz - fuzion
Tags: <civicontribute>
Title: I set up a recurring payment in real time with my credit card and then when I log in to CIviCRM it says incomplete transaction
ThreadText: # I set up a recurring payment in real time with my credit card and then when I log in to CIviCRM it says incomplete transaction
  
  (Asked by: username_0 on 2023-01-04)
  
  As a donor, I go to uwoec.org and hit the donate button. I fill out all information and I click for a recurring payment and put in my credit card information and hit submit. I get a message saying I will get a receipt in my email once the transaction has been processed.  
  As an admin for United way of Etowah County, I login to look at my donation information and it shows my name, amount that will recur monthly and the status says Pending (incomplete transaction) with no additional information.
  
  Please help.
  
  **Tags:** civicontribute
  
  > **Comments:**
  > **username_1**: Which payment processor are you using? Are regular non-recurring transaction being processed?  
  > **username_2**: did a payment get set up in the payment processor? if so then often a payment processor needs to be told the return point so it knows how to send back the correct info - otherwise civi never gets told if it succeeded or not  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_3 on 2023-01-08. Score: 1
  
  Every processor is different but all must have a process that 'talks back' to CiviCRM with status update. Otherwise CiviCRM doesn't know if the payment succeeded.
  
  The URL that you must put inside your processor normally looks like this:
  
  > <https://yoursite.org/civicrm/payment/ipn/1>
  
  Please check the configuration and instructions for your processor
  
  
  ---
  
  