Body: <p>After creating a group. I have added contacts to this group and when I try to send a mail to a group I am  blocked  by an error and the mail does not go. I remind you that</p>
  <ul>
  <li>sending email for each contact individually works</li>
  <li>'on hold' flag off
  Cheers</li>
  </ul>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-13T10:04:26.250Z
Comments.Text: Could you describe the error and the steps you do to send out the mailing?
Comments.UserDisplayName: Fabian
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-13T12:35:44.867Z
Comments.Text: step of my configuration and errors:
  -creation of an intelligent or simple group
  -creation of contacts
  -go to Administer>civimail>civimail components setting
  checked on 'Enable multiple bulk email address for a contact'.
  -go to mailings>new Maillings
  -I enter the information
  -I select the group
  -then sending
Comments.UserDisplayName: Patrick Kana
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-13T12:36:41.123Z
Comments.Text: errors:
  - could not identify any recipients. Perhaps the group is empty
  -email on hold-generally due to bouncing
Comments.UserDisplayName: Patrick Kana
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-13T13:39:43.800Z
Comments.Text: Did you add the contacts to the group and do they all have valid email-addresses?
Comments.UserDisplayName: Fabian
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-14T07:21:46.123Z
Comments.Text: yeah. all this correct
Comments.UserDisplayName: Patrick Kana
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-14T08:42:40.283Z
Comments.Text: OK weird. If the contacts do not have the optout flag, the email address is not inactive and the contacts are in the mailing group (with the status added) there is probably a bug or problem with your setup. You may want to add details such as you CMS and CiviCRM version to the question so may help you with debugging.
Comments.UserDisplayName: Fabian
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-15T12:28:23.883Z
Comments.Text: okay i using drupal 8.9.2  with civicrm 5.27.2
Comments.UserDisplayName: Patrick Kana
Tags: <drupal><civimail>
Title: Send a mail to a group which contains contacts
ThreadText: # Send a mail to a group which contains contacts
  
  (Asked by: username_0 on 2020-08-13)
  
  After creating a group. I have added contacts to this group and when I try to send a mail to a group I am blocked by an error and the mail does not go. I remind you that
  
  * sending email for each contact individually works
  * 'on hold' flag off
    Cheers
  
  **Tags:** drupal, civimail
  
  > **Comments:**
  > **username_1**: Could you describe the error and the steps you do to send out the mailing?  
  > **username_0**: step of my configuration and errors: -creation of an intelligent or simple group -creation of contacts -go to Administer>civimail>civimail components setting checked on 'Enable multiple bulk email address for a contact'. -go to mailings>new Maillings -I enter the information -I select the group -then sending  
  > **username_0**: errors: - could not identify any recipients. Perhaps the group is empty -email on hold-generally due to bouncing  
  > **username_1**: Did you add the contacts to the group and do they all have valid email-addresses?  
  > **username_0**: yeah. all this correct  
  > **username_1**: OK weird. If the contacts do not have the optout flag, the email address is not inactive and the contacts are in the mailing group (with the status added) there is probably a bug or problem with your setup. You may want to add details such as you CMS and CiviCRM version to the question so may help you with debugging.  
  > **username_0**: okay i using drupal 8.9.2  with civicrm 5.27.2  
  
  ---
  
  ## 0 answers
  
  