Answers.Body: <p>Just had the same problem, but found the answer on this page:</p>
  
  <p><a href="https://civicrm.stackexchange.com/questions/18623/wordpress-problems-trying-to-go-back-to-civicrm-4-7-17-from-4-7-19">WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19</a></p>
  
  <p>I had previously installed CiviCRM but wanted to remove it and start from scratch, but I hadn't deleted the civicrm folder in /wp-content/uploads/</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-22T12:46:46.640Z
Answers.LastActivityDate: 2017-09-22T12:46:46.640Z
Answers.UserDisplayName: Rose Lanigan
Body: <p>I have a website where the civicrm plugin stopped working and developed an error. I have since copied the site onto another hosting account I have and have been following these upgrade steps (<a href="https://wiki.civicrm.org/confluence/display/CRMDOC/Upgrading+CiviCRM+for+WordPress#UpgradingCiviCRMforWordPress-verify_settings" rel="nofollow noreferrer">https://wiki.civicrm.org/confluence/display/CRMDOC/Upgrading+CiviCRM+for+WordPress#UpgradingCiviCRMforWordPress-verify_settings</a>) to upgrade the plugin (as it's been a year and a half anyways). I've gotten to step 4 but when visiting the link it says</p>
  
  <blockquote>
    <p>Sorry, you are not allowed to access this page.</p>
  </blockquote>
  
  <p>I saw in the upgrade steps it mentioned if you have issues to activate the plugin in wp-admin/plugins.php but I've never done it that way. Is there a chance anyone can let me know if "activating" it via plugins.php file may work and how might I do that? If it isn't that (as I didn't deactivate the plugin before upgrade) why my Administrator account wouldn't have access to this page? of the civi crm dashboard in wordpress?</p>
  
  <p>I had tried deactivating all the plugins via the wordpress backend but then I was shut out of my site (os there a way with this plugins.php file to activate them all again or do I have to delete and re-do all the steps again of getting another backup and upgrading civi crm?).</p>
  
  <p>Thanks for your help!</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-01-05T19:43:04.590Z
Comments.Text: I'm having the same problem. Did you ever find a solution ?
Comments.UserDisplayName: greenhealth
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-01-18T23:50:06.117Z
Comments.Text: I did not. Still working on it. Did you find a solution by chance?
Comments.UserDisplayName: kia4567
Tags: <wordpress><upgrade>
Title: Not allowed to view the pages after upgrade
ThreadText: # Not allowed to view the pages after upgrade
  
  (Asked by: username_0 on 2016-10-07)
  
  I have a website where the civicrm plugin stopped working and developed an error. I have since copied the site onto another hosting account I have and have been following these upgrade steps (<https://wiki.civicrm.org/confluence/display/CRMDOC/Upgrading+CiviCRM+for+WordPress#UpgradingCiviCRMforWordPress-verify_settings>) to upgrade the plugin (as it's been a year and a half anyways). I've gotten to step 4 but when visiting the link it says
  
  > Sorry, you are not allowed to access this page.
  
  I saw in the upgrade steps it mentioned if you have issues to activate the plugin in wp-admin/plugins.php but I've never done it that way. Is there a chance anyone can let me know if "activating" it via plugins.php file may work and how might I do that? If it isn't that (as I didn't deactivate the plugin before upgrade) why my Administrator account wouldn't have access to this page? of the civi crm dashboard in wordpress?
  
  I had tried deactivating all the plugins via the wordpress backend but then I was shut out of my site (os there a way with this plugins.php file to activate them all again or do I have to delete and re-do all the steps again of getting another backup and upgrading civi crm?).
  
  Thanks for your help!
  
  **Tags:** wordpress, upgrade
  
  > **Comments:**
  > **username_1**: I'm having the same problem. Did you ever find a solution ?  
  > **username_0**: I did not. Still working on it. Did you find a solution by chance?  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2017-09-22. Score: 1
  
  Just had the same problem, but found the answer on this page:
  
  [WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19](https://civicrm.stackexchange.com/questions/18623/wordpress-problems-trying-to-go-back-to-civicrm-4-7-17-from-4-7-19)
  
  I had previously installed CiviCRM but wanted to remove it and start from scratch, but I hadn't deleted the civicrm folder in /wp-content/uploads/
  
  
  ---
  
  