Body: <p>another newbie question :)</p>
  <p>I am trying to issue tax receipts using the action &quot;Issue Tax Receipts (separate receipt for each contribution).  When I submit this, it generates a pdf of receipts for individuals with no email, but then I get the following 2 error messages:</p>
  <p><a href="https://i.sstatic.net/NPZYx.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/NPZYx.png" alt="enter image description here" /></a></p>
  <p>So the receipt info is not being recorded on the contributions (they still show as no tax receipt issued) and the email receipt is not being sent.  I also tried issuing the receipt directly from the contribution itself and got the same mailing error.  Not sure what to do at this point.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-09-19T21:13:48.083Z
Comments.Text: Are any emails working in civi? What do you have at Administer - System Settings - Outbound Email, and if you use the Send Test button there? Or go to Contacts - New Email.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-09-19T21:17:11.937Z
Comments.Text: Also what do you have for the email settings at the bottom of Administer - CiviContribute - CDN Tax Receipts? Are those valid emails?
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-09-19T21:50:00.297Z
Comments.Text: @Demerit Thanks - it looks like my IP address needs to setup with our API key for outbound mail (the test email also failed with that error message)
Comments.UserDisplayName: erin
Tags: <cdn-tax-receipts>
Title: Unable to Issue Tax Receipts
ThreadText: # Unable to Issue Tax Receipts
  
  (Asked by: username_0 on 2022-09-19)
  
  another newbie question :)
  
  I am trying to issue tax receipts using the action "Issue Tax Receipts (separate receipt for each contribution). When I submit this, it generates a pdf of receipts for individuals with no email, but then I get the following 2 error messages:
  
  [![enter image description here](https://i.sstatic.net/NPZYx.png)](https://i.sstatic.net/NPZYx.png)
  
  So the receipt info is not being recorded on the contributions (they still show as no tax receipt issued) and the email receipt is not being sent. I also tried issuing the receipt directly from the contribution itself and got the same mailing error. Not sure what to do at this point.
  
  **Tags:** cdn-tax-receipts
  
  > **Comments:**
  > **username_1**: Are any emails working in civi? What do you have at Administer - System Settings - Outbound Email, and if you use the Send Test button there? Or go to Contacts - New Email.  
  > **username_1**: Also what do you have for the email settings at the bottom of Administer - CiviContribute - CDN Tax Receipts? Are those valid emails?  
  > **username_0**: @username_1 Thanks - it looks like my IP address needs to setup with our API key for outbound mail (the test email also failed with that error message)  
  
  ---
  
  ## 0 answers
  
  