Answers.Body: <p>We are using tracking on A/B testing and it works fine, it might be something about your configuration.</p>
  
  <p>Can you check on the source of the received message if
  - the links you put are transformed into something else (ie. if you put google.com, it will be replaced by yoursite.org/sites/all....)
  - you have an extra image with a src=yoursite.org/...</p>
  
  <p>if they aren't them, you might have disabled the tracking, could check on the tab in your mailing if they are checked (track open and track clicks?)</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-04T15:23:45.373Z
Answers.Text: The links do get appended with the Civi URL. I checked back this morning and the tracking info is there, it just took much longer than could be useful.
Answers.UserDisplayName: Tomulent
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-04T16:17:56.133Z
Answers.Text: and when you click on the link, does it work properly?
Answers.UserDisplayName: Xavier
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-04T19:09:08.953Z
Answers.Text: Yes. The address bar flashes the tracking link and then redirects to the true destination.
Answers.UserDisplayName: Tomulent
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-08-25T17:46:57.443Z
Answers.Text: Hi Tomulent. When you say the tracking info appeared eventually, what sort of delay did you/are you seeing? I did test a few hours ago and although I'm seeing data on opens I'm getting nothing yet on clickthroughs. Do I need to just be patient? Any insight into what's causing the delay?
Answers.UserDisplayName: Graham
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-04T09:07:28.823Z
Answers.LastActivityDate: 2015-11-04T09:07:28.823Z
Answers.UserDisplayName: Xavier
Body: <p>I'm testing out the A/B testing feature and I'm not getting any useful information. It just reads "Tracked Opens" as "n/a" and reads zero for click throughs and unsubscribes. This is despite me opening the emails and clicking through on links.</p>
  
Tags: <civimail><abtesting>
Title: A/B Tests not tracking opens or clickthroughs
ThreadText: # A/B Tests not tracking opens or clickthroughs
  
  (Asked by: username_0 on 2015-11-04)
  
  I'm testing out the A/B testing feature and I'm not getting any useful information. It just reads "Tracked Opens" as "n/a" and reads zero for click throughs and unsubscribes. This is despite me opening the emails and clicking through on links.
  
  **Tags:** civimail, abtesting
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2015-11-04. Score: 1
  
  We are using tracking on A/B testing and it works fine, it might be something about your configuration.
  
  Can you check on the source of the received message if
  - the links you put are transformed into something else (ie. if you put google.com, it will be replaced by yoursite.org/sites/all....)
  - you have an extra image with a src=yoursite.org/...
  
  if they aren't them, you might have disabled the tracking, could check on the tab in your mailing if they are checked (track open and track clicks?)
  
  > **Comments:**
  > **username_0**: The links do get appended with the Civi URL. I checked back this morning and the tracking info is there, it just took much longer than could be useful.  
  > **username_1**: and when you click on the link, does it work properly?  
  > **username_0**: Yes. The address bar flashes the tracking link and then redirects to the true destination.  
  > **username_2**: Hi username_0. When you say the tracking info appeared eventually, what sort of delay did you/are you seeing? I did test a few hours ago and although I'm seeing data on opens I'm getting nothing yet on clickthroughs. Do I need to just be patient? Any insight into what's causing the delay?  
  
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