Answers.Body: <p>I changed the address to include a local part so VERP. This now works</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-06-27T05:49:20.370Z
Answers.LastActivityDate: 2019-06-27T05:49:20.370Z
Answers.UserDisplayName: Vietyank
Body: <p>CiviCRM 5.14.0
  I am using the Sparkpost extension
  This is a new site in testing phase</p>
  
  <p>I have set my from email address to be: "Site Administrator"  This domain has been verified by Sparkpost and is a working mailbox.</p>
  
  <p>If I set up a mailing and click on Track Replies in the response tab, I get this message:</p>
  
  <pre><code>The "Track Replies" option conflicts with the "Reply-To" option. The "Reply-To" option has been disabled.
  </code></pre>
  
  <p>I assume that this is just a warning that the system will not use the "From" email address for the reply.</p>
  
  <p>When the recipient clicks reply in the email client, the reply address looks like this:</p>
  
  <p>r.105.160.ac5032573de28c3c@vietfeir.com</p>
  
  <p>This address obviously does not exist on in my Postfix virtual_users table. I also believe it should be r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com and use the domain of the From address. </p>
  
  <p>I changed the reply address to r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com and got this error.</p>
  
  <pre><code>An error occurred while sending mail. The mail server responded:  
  5.1.1 &lt;r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com&gt;: Recipient address rejected: User unknown in virtual mailbox table.
   Please check the message recipient "r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com" and try again.
  </code></pre>
  
  <p>Now, ccrmmail.vietfeir.com is a CNAME that points to sparkpostmail.com but it is still being rejected by my Postfix server. </p>
  
  <p>I'm not sure what to do to fix this. </p>
  
Tags: <civimail><sparkpost>
Title: Failure in setting up replies mailbox
ThreadText: # Failure in setting up replies mailbox
  
  (Asked by: username_0 on 2019-06-27)
  
  CiviCRM 5.14.0
  I am using the Sparkpost extension
  This is a new site in testing phase
  
  I have set my from email address to be: "Site Administrator" This domain has been verified by Sparkpost and is a working mailbox.
  
  If I set up a mailing and click on Track Replies in the response tab, I get this message:
  
  ```
  The "Track Replies" option conflicts with the "Reply-To" option. The "Reply-To" option has been disabled.
  
  ```
  
  I assume that this is just a warning that the system will not use the "From" email address for the reply.
  
  When the recipient clicks reply in the email client, the reply address looks like this:
  
  r.105.160.ac5032573de28c3c@vietfeir.com
  
  This address obviously does not exist on in my Postfix virtual\_users table. I also believe it should be r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com and use the domain of the From address.
  
  I changed the reply address to r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com and got this error.
  
  ```
  An error occurred while sending mail. The mail server responded:  
  5.1.1 <r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com>: Recipient address rejected: User unknown in virtual mailbox table.
   Please check the message recipient "r.105.160.ac5032573de28c3c@ccrmmail.vietfeir.com" and try again.
  
  ```
  
  Now, ccrmmail.vietfeir.com is a CNAME that points to sparkpostmail.com but it is still being rejected by my Postfix server.
  
  I'm not sure what to do to fix this.
  
  **Tags:** civimail, sparkpost
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2019-06-27. Score: 2 | Accepted answer
  
  I changed the address to include a local part so VERP. This now works
  
  
  ---
  
  