Answers.Body: <p>Hi Stefan<br><br>Return to the URL <strong>[DOMAIN]/administrator/index.php</strong><br>
  Navigate to <strong>components/civicrm</strong>. <br>
  In the main menu of CiviCRM navigate to <strong>Administer &gt; Administration Console &gt; System status</strong>. <br>
  There you should find an error message with a link to execute the necessary database-upgrade. Once executed/finished successfully, the error no longer shows up.<br><br>
  Alternatively, you can execute the upgrade directly via the link <strong>[DOMAIN]/administrator/?option=com_civicrm&amp;task=civicrm/upgrade&amp;reset=1</strong>.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-11T11:33:57.227Z
Answers.Text: Thank you for the tip!
  Unfortunately, I can't login any more, because I instantly get this screen: https://i.imgur.com/eUJnI05.jpg no matter which URL I try to open! :-(
Answers.UserDisplayName: Stefan Schoch
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-11T13:58:59.353Z
Answers.Text: Any help how can can log into my backend again is very much appreciated?
Answers.UserDisplayName: Stefan Schoch
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-17T17:37:35.017Z
Answers.Text: I'm sorry for the late reply: navigate to the database via phpMyAdmin and find the table #_extensions of your joomla-installation. Deactivate extension-entries CiviCRM, CiviCRM User Management, CiviCRM System Listener by setting enabled = 0. Then you should be able to perform a backend-login.
Answers.UserDisplayName: Guitarman
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-18T19:44:34.477Z
Answers.Text: Hi there, thank you for reaching out.
  I found a table 'jos_extensions' but in that no CiviCRM entries. Am I looking at the wrong place?
Answers.UserDisplayName: Stefan Schoch
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-23T09:00:14.803Z
Answers.Text: For whatever reason I can log in to my backend again. Uninstalling CiiCRM still fails. Reinstalling I don't dare, I don't want to be locked out of my system again.
  And - unfortunately - the support here is quite poor, so I wouldn't want to take the risk again.
  Any hints how I can proceed are still welcome.
Answers.UserDisplayName: Stefan Schoch
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-02-07T09:24:26.593Z
Answers.Text: You could delete the entries com_civicrm, the plugins civicrm, civicrmsys and civicrmicon from the #_extensions table. Additionally, delete all the tables with prefix civicrm_ Delete the folders administrator/components/com_civicrm, components/com_civicrm and media/civicrm via server control panel or FTP. Like this, you "manually" uninstalled CiviCRM and a new/reinstallation should be possible.
Answers.UserDisplayName: Guitarman
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-01-10T14:57:37.880Z
Answers.LastActivityDate: 2024-01-10T14:57:37.880Z
Answers.UserDisplayName: Guitarman
Body: <p>I just wanted to update from an older version (I gues it was 5.63 or so) to the current 5.69.1, but the installation runs into a red screen with a Server 500 error.</p>
  <p>This is what I see after turning on debugging and trying to launch CiviCRM:
  <a href="https://i.imgur.com/CuFfNbd.jpg" rel="nofollow noreferrer">https://i.imgur.com/CuFfNbd.jpg</a></p>
  <p>Any idea, what I can do?</p>
  <p>My Joomla is 5.02, PHP is 8.1.27</p>
  <p>Stefan</p>
  
Tags: <joomla><installation>
Title: Installation (5.69.1) fails: Server 500 Error (Joomla 5.02)
ThreadText: # Installation (5.69.1) fails: Server 500 Error (Joomla 5.02)
  
  (Asked by: username_0 on 2024-01-10)
  
  I just wanted to update from an older version (I gues it was 5.63 or so) to the current 5.69.1, but the installation runs into a red screen with a Server 500 error.
  
  This is what I see after turning on debugging and trying to launch CiviCRM:
  <https://i.imgur.com/CuFfNbd.jpg>
  
  Any idea, what I can do?
  
  My Joomla is 5.02, PHP is 8.1.27
  
  username_0
  
  **Tags:** joomla, installation
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2024-01-10. Score: 0
  
  Hi username_0  
    
  Return to the URL **[DOMAIN]/administrator/index.php**  
  Navigate to **components/civicrm**.   
  In the main menu of CiviCRM navigate to **Administer > Administration Console > System status**.   
  There you should find an error message with a link to execute the necessary database-upgrade. Once executed/finished successfully, the error no longer shows up.  
    
  Alternatively, you can execute the upgrade directly via the link **[DOMAIN]/administrator/?option=com\_civicrm&task=civicrm/upgrade&reset=1**.
  
  > **Comments:**
  > **username_0**: Thank you for the tip! Unfortunately, I can't login any more, because I instantly get this screen: https://i.imgur.com/eUJnI05.jpg no matter which URL I try to open! :-(  
  > **username_0**: Any help how can can log into my backend again is very much appreciated?  
  > **username_1**: I'm sorry for the late reply: navigate to the database via phpMyAdmin and find the table #_extensions of your joomla-installation. Deactivate extension-entries CiviCRM, CiviCRM User Management, CiviCRM System Listener by setting enabled = 0. Then you should be able to perform a backend-login.  
  > **username_0**: Hi there, thank you for reaching out. I found a table 'jos_extensions' but in that no CiviCRM entries. Am I looking at the wrong place?  
  > **username_0**: For whatever reason I can log in to my backend again. Uninstalling CiiCRM still fails. Reinstalling I don't dare, I don't want to be locked out of my system again. And - unfortunately - the support here is quite poor, so I wouldn't want to take the risk again. Any hints how I can proceed are still welcome.  
  > **username_1**: You could delete the entries com_civicrm, the plugins civicrm, civicrmsys and civicrmicon from the #_extensions table. Additionally, delete all the tables with prefix civicrm_ Delete the folders administrator/components/com_civicrm, components/com_civicrm and media/civicrm via server control panel or FTP. Like this, you "manually" uninstalled CiviCRM and a new/reinstallation should be possible.  
  
  ---
  
  