Answers.Body: <p>I fixed it, CiviReport was not installed.</p>
  <p>Now some feedback for the people at CiviCRM:
  The error message produced by CiviCRM are at times rather misleading.
  Proper error checks could have saved me some time.</p>
  <p>What happened:</p>
  <ul>
  <li>I sent out my first mailout</li>
  <li>After mailout had finished I clicked on &quot;Sent Mailings&quot;</li>
  <li>I then selected Reports of the Mailing just sent</li>
  <li>Then clicked on &quot;Reports&quot; for the bounces</li>
  <li>I received &quot;You do not have permission to access this page.&quot;</li>
  </ul>
  <p>What SHOULD have happened</p>
  <ul>
  <li>I sent out my first mailout</li>
  <li>After mailout had finished I clicked on &quot;Sent Mailings&quot;</li>
  <li>I then selected Reports of the Mailing just sent</li>
  <li>AT this stage I should have received a WARNING &quot;CiviReports not installed&quot;</li>
  <li>Then clicked on &quot;Reports&quot; for the bounces</li>
  <li>Again AT this stage I should have received a WARNING &quot;CiviReports not installed&quot;</li>
  </ul>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-12-08T12:01:54.403Z
Answers.LastActivityDate: 2024-12-08T12:01:54.403Z
Answers.UserDisplayName: Jobst
Body: <p>I send out my first mailing today, it went out ok.</p>
  <p>But when I click on ANY of the reports I get (even though I am admin):</p>
  <pre><code>Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  You do not have permission to access this page.
  </code></pre>
  <p>I can't see any errors in the PHP error log,but I can see a 404 in the apache access log:</p>
  <pre><code>[08/Dec/2024:21:07:13 +1100] &quot;GET /wp-admin/admin.php?page=CiviCRM&amp;q=civicrm%2Freport%2Finstance%2F34&amp;reset=1&amp;mailing_id_value=46 HTTP/1.1&quot; 403 19327 &quot;/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm%2Fmailing%2Freport&amp;mid=46&amp;reset=1&quot; &quot;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36&quot; TLSv1.2 ECDHE-ECDSA-AES256-GCM-SHA384
  </code></pre>
  <p>Why do I get access denied?</p>
  
Tags: <civimail><civireport><mailing>
Title: I have send out my first mail campaign, when clicking on report I get a permission error,
ThreadText: # I have send out my first mail campaign, when clicking on report I get a permission error,
  
  (Asked by: username_0 on 2024-12-08)
  
  I send out my first mailing today, it went out ok.
  
  But when I click on ANY of the reports I get (even though I am admin):
  
  ```
  Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  You do not have permission to access this page.
  
  ```
  
  I can't see any errors in the PHP error log,but I can see a 404 in the apache access log:
  
  ```
  [08/Dec/2024:21:07:13 +1100] "GET /wp-admin/admin.php?page=CiviCRM&q=civicrm%2Freport%2Finstance%2F34&reset=1&mailing_id_value=46 HTTP/1.1" 403 19327 "/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fmailing%2Freport&mid=46&reset=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36" TLSv1.2 ECDHE-ECDSA-AES256-GCM-SHA384
  
  ```
  
  Why do I get access denied?
  
  **Tags:** civimail, civireport, mailing
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2024-12-08. Score: 4
  
  I fixed it, CiviReport was not installed.
  
  Now some feedback for the people at CiviCRM:
  The error message produced by CiviCRM are at times rather misleading.
  Proper error checks could have saved me some time.
  
  What happened:
  
  * I sent out my first mailout
  * After mailout had finished I clicked on "Sent Mailings"
  * I then selected Reports of the Mailing just sent
  * Then clicked on "Reports" for the bounces
  * I received "You do not have permission to access this page."
  
  What SHOULD have happened
  
  * I sent out my first mailout
  * After mailout had finished I clicked on "Sent Mailings"
  * I then selected Reports of the Mailing just sent
  * AT this stage I should have received a WARNING "CiviReports not installed"
  * Then clicked on "Reports" for the bounces
  * Again AT this stage I should have received a WARNING "CiviReports not installed"
  
  
  ---
  
  