Answers.Body: <p>A BCC doesn't need a CC to work - I just tested it.  My first thought is that the problem might be that the receiving email server discarded it as spam. Where my clients use email I install Mailjet to make sure that emails get delivered. There are other email delivery engines as well, so you have a choice.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2022-10-07T21:45:53.990Z
Answers.Text: my recollection is that i saw issues wayback that BCC were actually not 'B' at all. Seems an entirely unhelpful comment by me, other than to flag i think there have been previous issues with BCC not working 'as intended'
Answers.UserDisplayName: petednz - fuzion
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2022-10-07T07:39:57.667Z
Answers.LastActivityDate: 2022-10-07T07:39:57.667Z
Answers.UserDisplayName: Andy Clark
Body: <p>For confirmation emails, does the CC have to be filled in for the BCC to work? I have instances where the BCC did not reach the recipients, but I had not entered a CC address, so I'm wondering if that is the cause. If not, what would be the cause?</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-10-07T03:25:45.397Z
Comments.Text: You could use
  define('CIVICRM_MAIL_LOG', 1); and define('CIVICRM_MAIL_LOG_AND_SEND', 1); (see here https://docs.civicrm.org/dev/en/latest/tools/debugging/#changing-file-based-settings) to log the outbound emails and see if they are not being sent or if they are being sent and aren't being delivered for some reason, which can happen.
Comments.UserDisplayName: Lars SG
Tags: <email><confirmation>
Title: BCC not reaching recipient
ThreadText: # BCC not reaching recipient
  
  (Asked by: username_0 on 2022-10-06)
  
  For confirmation emails, does the CC have to be filled in for the BCC to work? I have instances where the BCC did not reach the recipients, but I had not entered a CC address, so I'm wondering if that is the cause. If not, what would be the cause?
  
  **Tags:** email, confirmation
  
  > **Comments:**
  > **username_1**: You could use define('CIVICRM_MAIL_LOG', 1); and define('CIVICRM_MAIL_LOG_AND_SEND', 1); (see here https://docs.civicrm.org/dev/en/latest/tools/debugging/#changing-file-based-settings) to log the outbound emails and see if they are not being sent or if they are being sent and aren't being delivered for some reason, which can happen.  
  
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  ## 1 answers
  
  ### Answer by username_2 on 2022-10-07. Score: 1
  
  A BCC doesn't need a CC to work - I just tested it. My first thought is that the problem might be that the receiving email server discarded it as spam. Where my clients use email I install Mailjet to make sure that emails get delivered. There are other email delivery engines as well, so you have a choice.
  
  > **Comments:**
  > **username_3**: my recollection is that i saw issues wayback that BCC were actually not 'B' at all. Seems an entirely unhelpful comment by me, other than to flag i think there have been previous issues with BCC not working 'as intended'  
  
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