Body: <p>We have a number of members who pay in monthly instalments by direct debit, but recently the contribution page and the membership end date have not been updating. We have received the reports showing that payment has been collected.</p>
  
  <p>Is there any way to fix this?</p>
  
  <p>I am using civi 5.10.3 and SmartDebit version 1.30 (Thank you for showing where to find this, Craig). </p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-03-08T11:01:51.607Z
Comments.Text: What version of the smartdebit extension?
Comments.UserDisplayName: Matthew Wire
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-03-08T11:26:53.163Z
Comments.Text: How do I find out which version of SmartDebit I am using?
Comments.UserDisplayName: user6930
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-03-08T15:08:08.493Z
Comments.Text: Navigating through to [yoursite]/civicrm/admin/extensions?reset=1 will show all installed extensions with version number. Normally under Administer>SystemSettings
Comments.UserDisplayName: Craig Almond
Tags: <civimember><import><contribution-page><recurring-contributions>
Title: Monthly payments not updating for monthly direct debit
ThreadText: # Monthly payments not updating for monthly direct debit
  
  (Asked by: username_0 on 2019-03-08)
  
  We have a number of members who pay in monthly instalments by direct debit, but recently the contribution page and the membership end date have not been updating. We have received the reports showing that payment has been collected.
  
  Is there any way to fix this?
  
  I am using civi 5.10.3 and SmartDebit version 1.30 (Thank you for showing where to find this, username_2).
  
  **Tags:** civimember, import, contribution-page, recurring-contributions
  
  > **Comments:**
  > **username_1**: What version of the smartdebit extension?  
  > **username_0**: How do I find out which version of SmartDebit I am using?  
  > **username_2**: Navigating through to [yoursite]/civicrm/admin/extensions?reset=1 will show all installed extensions with version number. Normally under Administer>SystemSettings  
  
  ---
  
  ## 0 answers
  
  