Answers.Body: <p>The best place to start would probably be some of the case studies here: <a href="https://civicrm.org/case-studies" rel="nofollow noreferrer">https://civicrm.org/case-studies</a></p>
  
  <p>And then try contacting a few of the partners near to you: <a href="https://civicrm.org/partners-contributors" rel="nofollow noreferrer">https://civicrm.org/partners-contributors</a></p>
  
  <p>CiviCRM is used by a lot of charities and non-profit organisations. It also has a large number of extensions so can usually support your use-cases.  Without understanding your requirements a little better it is difficult to offer more advice.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-12T10:01:01.507Z
Answers.LastActivityDate: 2017-09-12T10:01:01.507Z
Answers.UserDisplayName: Matthew Wire
Answers.Body: <p>CiviCRM is indeed a good CRM for most charities in my experience :-)</p>
  
  <p>There is actually no such thing as <code>your CRM package</code>. CiviCRM is community based and open source, and getting started works in a different way.
  There is no sales organization in CiviCRM itself, the software is community developed and based. Most people answering posts here are CiviCRM users and/or experts answering questions as community members in their own time, like me.</p>
  
  <p>As there is no license cost involved, there is also nothing (and everything) <code>on offer</code>.</p>
  
  <p>Your best first step to get your questions answered would be to contact a CiviCRM partner that is close to you. You can find a list <a href="https://civicrm.org/partners-contributors" rel="nofollow noreferrer">here</a>. One of the partners will be able to help you with some of your questions.</p>
  
  <p>A brief outline of what is on offer can be found in the <a href="https://docs.civicrm.org/user/en/latest/" rel="nofollow noreferrer">User Guide</a>. That might help you to get an idea. I would strongly recommend you to outline what you would want to achieve though, rather than focus on what is <em>on offer</em>.</p>
  
  <p>As far as the costs go, please check this <a href="https://civicrm.stackexchange.com/questions/20388/how-much-does-it-cost">similar post</a>.</p>
  
  <p>Good luck setting the first steps!</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-12T09:59:42.320Z
Answers.LastActivityDate: 2017-09-12T09:59:42.320Z
Answers.UserDisplayName: ErikH - CiviCooP
Body: <p>We are a charity interested in CRM and I wondered if you could please provide me with some information:</p>
  
  <ol>
  <li>A brief outline of what is on offer with your CRM package</li>
  <li>How we could use it – the benefits</li>
  <li>How much it would cost (initial set up and on-going)</li>
  <li>Any difficulties in implementing the system</li>
  </ol>
  
  <p>Many thanks,</p>
  
  <p>Alice</p>
  
Tags: <evaluating-civicrm>
Title: Quote for set up and on-going
ThreadText: # Quote for set up and on-going
  
  (Asked by: username_0 on 2017-09-12)
  
  We are a charity interested in CRM and I wondered if you could please provide me with some information:
  
  1. A brief outline of what is on offer with your CRM package
  2. How we could use it – the benefits
  3. How much it would cost (initial set up and on-going)
  4. Any difficulties in implementing the system
  
  Many thanks,
  
  username_0
  
  **Tags:** evaluating-civicrm
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2017-09-12. Score: 4
  
  The best place to start would probably be some of the case studies here: <https://civicrm.org/case-studies>
  
  And then try contacting a few of the partners near to you: <https://civicrm.org/partners-contributors>
  
  CiviCRM is used by a lot of charities and non-profit organisations. It also has a large number of extensions so can usually support your use-cases. Without understanding your requirements a little better it is difficult to offer more advice.
  
  
  ---
  
  ### Answer by username_2 on 2017-09-12. Score: 4
  
  CiviCRM is indeed a good CRM for most charities in my experience :-)
  
  There is actually no such thing as `your CRM package`. CiviCRM is community based and open source, and getting started works in a different way.
  There is no sales organization in CiviCRM itself, the software is community developed and based. Most people answering posts here are CiviCRM users and/or experts answering questions as community members in their own time, like me.
  
  As there is no license cost involved, there is also nothing (and everything) `on offer`.
  
  Your best first step to get your questions answered would be to contact a CiviCRM partner that is close to you. You can find a list [here](https://civicrm.org/partners-contributors). One of the partners will be able to help you with some of your questions.
  
  A brief outline of what is on offer can be found in the [User Guide](https://docs.civicrm.org/user/en/latest/). That might help you to get an idea. I would strongly recommend you to outline what you would want to achieve though, rather than focus on what is *on offer*.
  
  As far as the costs go, please check this [similar post](https://civicrm.stackexchange.com/questions/20388/how-much-does-it-cost).
  
  Good luck setting the first steps!
  
  
  ---
  
  