Answers.Body: <p>You have two options for troubleshooting:</p>
  
  <ul>
  <li>Debug and backtrace info should also be in your CiviCRM logs, stored in the ConfigAndLog directory.</li>
  <li><p>You can enable debug and backtrace by adding these three lines to <code>civicrm.settings.php</code>:</p>
  
  <p>global $civicrm_settings;
  $civicrm_setting['Developer Preferences']['debug_enabled'] = TRUE;
  $civicrm_setting['Developer Preferences']['backtrace'] = TRUE;</p></li>
  </ul>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-20T20:20:22.200Z
Answers.Text: You can also set these under menu Administer>System Settings>"Debugging and Error Handling"
Answers.UserDisplayName: BruceW
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-20T23:02:06.483Z
Answers.Text: @BruceW ordinarily true, but in this case they're saying they weren't able to reach the Civi admin screens.
Answers.UserDisplayName: Jon G - Megaphone Tech
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2017-09-29T05:31:33.467Z
Answers.LastActivityDate: 2018-09-20T23:01:07.897Z
Answers.LastEditDate: 2018-09-20T23:01:07.897Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Body: <p>I am unable to access the Civi administrator section on a website using Joomla 3.7.5, Civi 4.7.23 and running on PhP 7.0. 
  Joomla portion works fine, but when I access Components/Civicrm from the Joomla backend, I get a blank page with no error messages (although Joomla debugging is turned on).  Using Firefox Developer edition's debugger the response is "Page has no sources".</p>
  
  <p>I then created a new Joomla user with superuser privileges. Logged in and got the following message (screenshot attached). <a href="https://i.sstatic.net/s8crx.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/s8crx.jpg" alt="errormessage"></a></p>
  
  <p>Since I can't login to change settings to display all errors and turn on backtrace, how do I troubleshoot? Any help would be appreciated. </p>
  
  <p>Thanks, 
  Kate</p>
  
  <pre><code>Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame thrown in /home/sherida1/public_html/jgs-live/administrator/components/com_civicrm/civicrm/Civi/Core/Transaction/Manager.php on line 107
  </code></pre>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-08-21T13:57:47.427Z
Comments.Text: Have you recently migrated your website?
Comments.UserDisplayName: Giovanni
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-11-20T01:07:33.537Z
Comments.Text: Hi GrannyKat - you took the time to ask a question, and others make the effort to provide useful answers. It would be good if you could acknowledge them, and ideally Accept (and +1) or let them know via comments why it didn't apply to your situation
Comments.UserDisplayName: petednz - fuzion
Tags: <joomla><core><php7>
Title: Fatal error when accessing Civicrm administrator page
ThreadText: # Fatal error when accessing Civicrm administrator page
  
  (Asked by: username_0 on 2017-08-17)
  
  I am unable to access the Civi administrator section on a website using Joomla 3.7.5, Civi 4.7.23 and running on PhP 7.0.
  Joomla portion works fine, but when I access Components/Civicrm from the Joomla backend, I get a blank page with no error messages (although Joomla debugging is turned on). Using Firefox Developer edition's debugger the response is "Page has no sources".
  
  I then created a new Joomla user with superuser privileges. Logged in and got the following message (screenshot attached). [![errormessage](https://i.sstatic.net/s8crx.jpg)](https://i.sstatic.net/s8crx.jpg)
  
  Since I can't login to change settings to display all errors and turn on backtrace, how do I troubleshoot? Any help would be appreciated.
  
  Thanks,
  Kate
  
  ```
  Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame thrown in /home/sherida1/public_html/jgs-live/administrator/components/com_civicrm/civicrm/Civi/Core/Transaction/Manager.php on line 107
  
  ```
  
  **Tags:** joomla, core, php7
  
  > **Comments:**
  > **username_1**: Have you recently migrated your website?  
  > **username_2**: Hi username_0 - you took the time to ask a question, and others make the effort to provide useful answers. It would be good if you could acknowledge them, and ideally Accept (and +1) or let them know via comments why it didn't apply to your situation  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_3 on 2017-09-29. Score: 1
  
  You have two options for troubleshooting:
  
  * Debug and backtrace info should also be in your CiviCRM logs, stored in the ConfigAndLog directory.
  * You can enable debug and backtrace by adding these three lines to `civicrm.settings.php`:
  
    global $civicrm\_settings;
    $civicrm\_setting['Developer Preferences']['debug\_enabled'] = TRUE;
    $civicrm\_setting['Developer Preferences']['backtrace'] = TRUE;
  
  > **Comments:**
  > **username_4**: You can also set these under menu Administer>System Settings>"Debugging and Error Handling"  
  > **username_3**: @username_4 ordinarily true, but in this case they're saying they weren't able to reach the Civi admin screens.  
  
  ---
  
  