Body: <p>anyone seeing an issue where mailto links in mailings don't open a new email dialog when clicked on, but instead open a blank page? I'm assuming this is due to the URL tracking not converting it correctly back to a mailto link.</p>
  <p>Click-through tracking is turned on for these mailings</p>
  <p>The HTML code is pretty standard, e.g. info@example.com</p>
  <p>If I use plain text (i.e. without the  tag), most email clients convert it into the correct mailto link so that could technically be a work-around, but the problem is the mailing clients apply the local default styling for this link - not a huge deal, but still a nuisance.</p>
  <p>I can't recall if this used to work correctly before</p>
  <p>We're using CiviCRM 5.41.0 with Joomla 3.10.1</p>
  <p>Anything I can check on? Or is this a bug? Thank you!</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-20T10:53:58.403Z
Comments.Text: Are you specifically formatting it as a 'mailto' link or relying on some automatic handling to recognise an address and handle it as a link?
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-23T16:44:04.727Z
Comments.Text: sorry, yes, <a href="mailto:info@example.com" ... >info@example.com</a> ... however, all of a sudden, today it works again (I did not upgrade CiviCRM, or make any other changes ... go figure). I'll observe this for a few more days, and will resolve the question if I can't repro the issue again
Comments.UserDisplayName: MtnPavlas
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-24T16:49:17.507Z
Comments.Text: the issue self-resolved ... not sure what caused the temporary (2-3-week) lapse; sorry about the false alarm
Comments.UserDisplayName: MtnPavlas
Tags: <civimail><tracked-links>
Title: mailto links in mailings go to blank page
ThreadText: # mailto links in mailings go to blank page
  
  (Asked by: username_0 on 2021-09-16)
  
  anyone seeing an issue where mailto links in mailings don't open a new email dialog when clicked on, but instead open a blank page? I'm assuming this is due to the URL tracking not converting it correctly back to a mailto link.
  
  Click-through tracking is turned on for these mailings
  
  The HTML code is pretty standard, e.g. info@example.com
  
  If I use plain text (i.e. without the tag), most email clients convert it into the correct mailto link so that could technically be a work-around, but the problem is the mailing clients apply the local default styling for this link - not a huge deal, but still a nuisance.
  
  I can't recall if this used to work correctly before
  
  We're using CiviCRM 5.41.0 with Joomla 3.10.1
  
  Anything I can check on? Or is this a bug? Thank you!
  
  **Tags:** civimail, tracked-links
  
  > **Comments:**
  > **username_1**: Are you specifically formatting it as a 'mailto' link or relying on some automatic handling to recognise an address and handle it as a link?  
  > **username_0**: sorry, yes, <a href="mailto:info@example.com" ... >info@example.com</a> ... however, all of a sudden, today it works again (I did not upgrade CiviCRM, or make any other changes ... go figure). I'll observe this for a few more days, and will resolve the question if I can't repro the issue again  
  > **username_0**: the issue self-resolved ... not sure what caused the temporary (2-3-week) lapse; sorry about the false alarm  
  
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  ## 0 answers
  
  