Answers.Body: <p>our developer resolved this as described here: <a href="https://issues.civicrm.org/jira/browse/CRM-21780" rel="nofollow noreferrer">https://issues.civicrm.org/jira/browse/CRM-21780</a></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-28T00:00:26.060Z
Answers.LastActivityDate: 2018-02-28T00:00:26.060Z
Answers.UserDisplayName: MtnPavlas
Body: <p>I have two instances of civiCRM, both versions 4.7.30, both running under Joomla 3.8.5.</p>
  
  <p>On one instance, I can select the recipient groups and see the items selected...
  In the other instance, the Recipients box isn't behaving the same -- if I try to select groups, I don't see them in the list box afterwards, and the Recipient count always reports "No Recipients".</p>
  
  <p>Both instances have public mailing lists, with positive Contact counts. </p>
  
  <p><a href="https://i.sstatic.net/N8tXa.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/N8tXa.png" alt="Good Setup"></a></p>
  
  <p><a href="https://i.sstatic.net/wXJtz.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/wXJtz.png" alt="Things are not working here"></a></p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-02-27T10:44:07.457Z
Comments.Text: what do you see in console? Also, try to check civicrm logs(ConfigAndLog directory) for any error recorded while updating the recipient count
Comments.UserDisplayName: jitendra - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-02-27T10:45:07.090Z
Comments.Text: Check if the resource Url and all the directory paths are configured correctly in `civicrm/admin/setting/url?reset=1` and `civicrm/admin/setting/path?reset=1`
Comments.UserDisplayName: jitendra - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-02-27T23:20:13.683Z
Comments.Text: same issue (as reported here: https://civicrm.stackexchange.com/questions/22059/group-not-displayed-in-recipients-field-in-a-mailing-after-selecting-it); Chrome console reveals the following error 6 times: Uncaught TypeError: id.split is not a function Seems to be coming from the following files: /media/civicrm/persist/contribute/images/dyn/angular-modules.js /administrator/components/com_civicrm/civicrm/bower_components/angular/angular.min.js; we're working on submitting a fix
Comments.UserDisplayName: MtnPavlas
Tags: <civimail>
Title: Problem selecting civiMail recipients
ThreadText: # Problem selecting civiMail recipients
  
  (Asked by: username_0 on 2018-02-26)
  
  I have two instances of civiCRM, both versions 4.7.30, both running under Joomla 3.8.5.
  
  On one instance, I can select the recipient groups and see the items selected...
  In the other instance, the Recipients box isn't behaving the same -- if I try to select groups, I don't see them in the list box afterwards, and the Recipient count always reports "No Recipients".
  
  Both instances have public mailing lists, with positive Contact counts.
  
  [![Good Setup](https://i.sstatic.net/N8tXa.png)](https://i.sstatic.net/N8tXa.png)
  
  [![Things are not working here](https://i.sstatic.net/wXJtz.png)](https://i.sstatic.net/wXJtz.png)
  
  **Tags:** civimail
  
  > **Comments:**
  > **username_1**: what do you see in console? Also, try to check civicrm logs(ConfigAndLog directory) for any error recorded while updating the recipient count  
  > **username_1**: Check if the resource Url and all the directory paths are configured correctly in `civicrm/admin/setting/url?reset=1` and `civicrm/admin/setting/path?reset=1`  
  > **username_2**: same issue (as reported here: https://civicrm.stackexchange.com/questions/22059/group-not-displayed-in-recipients-field-in-a-mailing-after-selecting-it); Chrome console reveals the following error 6 times: Uncaught TypeError: id.split is not a function Seems to be coming from the following files: /media/civicrm/persist/contribute/images/dyn/angular-modules.js /administrator/components/com_civicrm/civicrm/bower_components/angular/angular.min.js; we're working on submitting a fix  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2018-02-28. Score: 1
  
  our developer resolved this as described here: <https://issues.civicrm.org/jira/browse/CRM-21780>
  
  
  ---
  
  