Body: <p>I am part way through setting up CiviCase. All went well until all of a sudden I get this error message:</p>
  
  <p><em>"Sorry an error occurred and your information was not saved"</em></p>
  
  <p>Is there a limit to the number of timelines that can be set up? I am wondering if that is what might be causing the problem.</p>
  
  <p>Otherwise, why am I getting this grief all of a sudden?</p>
  
  <p>Added info as requested:</p>
  
  <p>I am using Civi 4.5.5 and Drupal 7.34. In addition to the standard timeline, I had an additional four. It was when trying to add a fifth timeline that I got the offending error message. </p>
  
  <p>I tried to break the demo but couldn't. Went up to six timelines (although with only token activities so it was not an exact replica). </p>
  
  <p>Not sure if a mix of the volume of activities and numbers of timelines was the issue. – </p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-06-09T13:59:37.687Z
Comments.Text: Can you share more please about the specifics of your situation? What version of Civi, CMS, how many timelines, any other particularities of your Case?
Comments.UserDisplayName: Allen Hutchison
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-06-09T14:41:20.820Z
Comments.Text: Please edit your question to give more specific steps to create this error. Can you try to reproduce the error with the same steps on [demo.civicrm.org](https://civicrm.org/demo)?
Comments.UserDisplayName: Coleman
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-06-10T00:55:53.007Z
Comments.Text: Thanks for the responses. I am using Civi  4.5.5 and Drupal 7.34. In addition to the standard timeline, I had an additional four. It was when trying to add a fifth timeline that I got the offending error message. I tried to break the demo but couldn't. Went up to six timelines (although with only token activities so it was not an exact replica). Not sure if a mix of the volume of activities and numbers of timelines was the issue.
Comments.UserDisplayName: Dave Smith
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-06-10T09:41:18.833Z
Comments.Text: On earlier versions of Civi, we experienced issues saving new cases if I didn't first delete the automatically assigned case role.
Comments.UserDisplayName: pmoz
Tags: <civicase>
Title: CiviCase - cannot save
ThreadText: # CiviCase - cannot save
  
  (Asked by: username_0 on 2015-06-09)
  
  I am part way through setting up CiviCase. All went well until all of a sudden I get this error message:
  
  *"Sorry an error occurred and your information was not saved"*
  
  Is there a limit to the number of timelines that can be set up? I am wondering if that is what might be causing the problem.
  
  Otherwise, why am I getting this grief all of a sudden?
  
  Added info as requested:
  
  I am using Civi 4.5.5 and Drupal 7.34. In addition to the standard timeline, I had an additional four. It was when trying to add a fifth timeline that I got the offending error message.
  
  I tried to break the demo but couldn't. Went up to six timelines (although with only token activities so it was not an exact replica).
  
  Not sure if a mix of the volume of activities and numbers of timelines was the issue. –
  
  **Tags:** civicase
  
  > **Comments:**
  > **username_1**: Can you share more please about the specifics of your situation? What version of Civi, CMS, how many timelines, any other particularities of your Case?  
  > **username_2**: Please edit your question to give more specific steps to create this error. Can you try to reproduce the error with the same steps on [demo.civicrm.org](https://civicrm.org/demo)?  
  > **username_0**: Thanks for the responses. I am using Civi  4.5.5 and Drupal 7.34. In addition to the standard timeline, I had an additional four. It was when trying to add a fifth timeline that I got the offending error message. I tried to break the demo but couldn't. Went up to six timelines (although with only token activities so it was not an exact replica). Not sure if a mix of the volume of activities and numbers of timelines was the issue.  
  > **username_3**: On earlier versions of Civi, we experienced issues saving new cases if I didn't first delete the automatically assigned case role.  
  
  ---
  
  ## 0 answers
  
  