Answers.Body: <p>The civicrm files directory <code>/volume1/web/wp-content/uploads/civicrm</code> don't have required permission. Either change the ownership of the directory or give 755 permission.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-01-26T18:27:45.007Z
Answers.Text: Thanks but no - this directory and all below it already has 755 and is owned by the same user as all other folders and files.
Answers.UserDisplayName: StigMil
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-01-26T03:27:34.883Z
Answers.LastActivityDate: 2018-01-26T03:27:34.883Z
Answers.UserDisplayName: Pradeep Nayak
Answers.Body: <p>If you look in that folder '/volume1/web/wp-content/uploads/civicrm/templates_c/en_US//%%E6/E65/', does that file (E656EDCD%%wordpress.tpl.php) exist?  Or, instead of that file, something like WRTXXX.TMP is there instead?</p>
  
  <p>See my issue: New Install Civi 5.4.0 getting Uncaught Symfony Rename Error and Blank Screen</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-09-08T11:41:34.997Z
Answers.LastActivityDate: 2018-09-08T11:41:34.997Z
Answers.UserDisplayName: frankfazzio
Body: <p>I've followed the install instructions on docs.civicrm.org site to make a fresh installation of CiviCRM in Wordpress on a local server (Synology NAS running Linux kernel).  All went fine, leading to message that CiviCRM was successfully installed but then screen refreshed to show this warning:</p>
  
  <blockquote>
    <p>Warning: include(/volume1/web/wp-content/uploads/civicrm/templates_c/en_US//%%E6/E65/E656EDCD%%wordpress.tpl.php): failed to open stream: No such file or directory in /volume1/web/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1270 Warning: include(): Failed opening '/volume1/web/wp-content/uploads/civicrm/templates_c/en_US//%%E6/E65/E656EDCD%%wordpress.tpl.php' for inclusion (include_path=</p>
  </blockquote>
  
  <p>The CiviCRM admin page is blank except for this warning.  I notice that there is a double // in the path to the compile directory. Could that be a bug?  </p>
  
  <p>The path exists down to [..]/templates_c/en_US/ but there are no folders below that.  I have checked that /en_US/ has permissions 755.  </p>
  
Tags: <wordpress><installation>
Title: Fresh WP install succeeds then fails - path or permissions problem?
ThreadText: # Fresh WP install succeeds then fails - path or permissions problem?
  
  (Asked by: username_0 on 2018-01-25)
  
  I've followed the install instructions on docs.civicrm.org site to make a fresh installation of CiviCRM in Wordpress on a local server (Synology NAS running Linux kernel). All went fine, leading to message that CiviCRM was successfully installed but then screen refreshed to show this warning:
  
  > Warning: include(/volume1/web/wp-content/uploads/civicrm/templates\_c/en\_US//%%E6/E65/E656EDCD%%wordpress.tpl.php): failed to open stream: No such file or directory in /volume1/web/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1270 Warning: include(): Failed opening '/volume1/web/wp-content/uploads/civicrm/templates\_c/en\_US//%%E6/E65/E656EDCD%%wordpress.tpl.php' for inclusion (include\_path=
  
  The CiviCRM admin page is blank except for this warning. I notice that there is a double // in the path to the compile directory. Could that be a bug?
  
  The path exists down to [..]/templates\_c/en\_US/ but there are no folders below that. I have checked that /en\_US/ has permissions 755.
  
  **Tags:** wordpress, installation
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2018-01-26. Score: 1
  
  The civicrm files directory `/volume1/web/wp-content/uploads/civicrm` don't have required permission. Either change the ownership of the directory or give 755 permission.
  
  > **Comments:**
  > **username_0**: Thanks but no - this directory and all below it already has 755 and is owned by the same user as all other folders and files.  
  
  ---
  
  ### Answer by username_2 on 2018-09-08. Score: 0
  
  If you look in that folder '/volume1/web/wp-content/uploads/civicrm/templates\_c/en\_US//%%E6/E65/', does that file (E656EDCD%%wordpress.tpl.php) exist? Or, instead of that file, something like WRTXXX.TMP is there instead?
  
  See my issue: New Install Civi 5.4.0 getting Uncaught Symfony Rename Error and Blank Screen
  
  
  ---
  
  