Body: <p>My CiviCRM drop down menu is not working in my WordPress Dashboard. Hence, I can't access membership info, etc. How do I know if it is a hosting problem or a CiviCRM problem? My host says it doesn't support plug-ins. </p>
  
  <p>Wendy</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-05-05T15:29:53.450Z
Comments.Text: I have cleared the cache but have no clue how to rebuild the menu.
Comments.UserDisplayName: Wendy Stubbs
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-05-05T15:31:26.807Z
Comments.Text: My versions are:  Powered by CiviCRM 5.11.0. System Status: Error . WordPress version is: 5.1.1.  Shows cron not running. My theme is Compass Pro (Family History theme) by Ink Themes.  When I look at the demo version - I don't get the messages at all when I click on Civi CRM and NONE of my top links have a drop down menu. GoDaddy says it doesn't support plug-ins. Tells me it is the programs fault.
Comments.UserDisplayName: Wendy Stubbs
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-04-23T02:38:13.410Z
Comments.Text: Have you tried clearing cache, rebuild menu, etc?
Comments.UserDisplayName: jitendra - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-04-24T11:22:54.483Z
Comments.Text: Hi Wendy, can you add the version of CiviCRM and WordPress. That information helps to make the answers more specific. And do you use a specific WordPress template? Sometimes the javascript of a template does not work with the javascript of CiviCRM. Check if you see errors in the javascript console.
Comments.UserDisplayName: Kainuk - CiviCooP
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-04-24T11:55:17.427Z
Comments.Text: Also try accessing the sandpit site at https://wpmaster.demo.civicrm.org/. This will see if the problem is in your browser. I recently had an odd problem with Firefox where the menus weren't showing and it was fixed by simply restarting Firefox.
Comments.UserDisplayName: Mick Kahn
Tags: <wordpress><menu>
Title: Drop down menu not working in WordPress
ThreadText: # Drop down menu not working in WordPress
  
  (Asked by: username_0 on 2019-04-22)
  
  My CiviCRM drop down menu is not working in my WordPress Dashboard. Hence, I can't access membership info, etc. How do I know if it is a hosting problem or a CiviCRM problem? My host says it doesn't support plug-ins.
  
  username_0
  
  **Tags:** wordpress, menu
  
  > **Comments:**
  > **username_1**: Have you tried clearing cache, rebuild menu, etc?  
  > **username_2**: Hi username_0, can you add the version of CiviCRM and WordPress. That information helps to make the answers more specific. And do you use a specific WordPress template? Sometimes the javascript of a template does not work with the javascript of CiviCRM. Check if you see errors in the javascript console.  
  > **username_3**: Also try accessing the sandpit site at https://wpmaster.demo.civicrm.org/. This will see if the problem is in your browser. I recently had an odd problem with Firefox where the menus weren't showing and it was fixed by simply restarting Firefox.  
  > **username_0**: I have cleared the cache but have no clue how to rebuild the menu.  
  > **username_0**: My versions are:  Powered by CiviCRM 5.11.0. System Status: Error . WordPress version is: 5.1.1.  Shows cron not running. My theme is Compass Pro (Family History theme) by Ink Themes.  When I look at the demo version - I don't get the messages at all when I click on Civi CRM and NONE of my top links have a drop down menu. GoDaddy says it doesn't support plug-ins. Tells me it is the programs fault.  
  
  ---
  
  ## 0 answers
  
  