Answers.Body: <p>Check the display preferences (Admin > Customize .. > Display Prefs) and make sure for Viewing Contacts that Cases is selected</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-03-03T04:17:56.070Z
Answers.LastActivityDate: 2017-03-03T04:51:30.893Z
Answers.LastEditDate: 2017-03-03T04:51:30.893Z
Answers.UserDisplayName: Steve
Body: <p>When I open a case with a contact, the case tab does not show up on their contact summary. The case exists I can edit it through the case dashboard and it creates the correct relationships. I did a smarty debug and there's no tab info for case, so it's not just 'hiding'. I also tried on more than one contact, and more than one contact sub type, no dice.</p>
  
  <p>Any ideas why the case tab doesn't populate? Or where I can go poking to figure it out.</p>
  
  <p>(I'm running civic 4.6.4 on WP 4.4.4)</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-10-01T03:46:52.800Z
Comments.Text: Ray - it helps the community if you come back to answers and either critique them or +1 / Accept them
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-10-01T15:51:19.780Z
Comments.Text: @petednz-fuzion I do apologize, I'm no longer part of the set up that the above question is part of so I can't verify the below answer. Is there someway to indicate that?
Comments.UserDisplayName: RayWright
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-10-01T18:32:15.080Z
Comments.Text: hi ray. never mind. just that stackexchange keeps pulling this back to top of list because "This question has answers that may be good or bad; the system has marked it active so that they can be reviewed." I verified it by going to http://dmaster.demo.civicrm.org/civicrm/contact/view?reset=1&cid=202 and seeing Cases, then as per the answer (in reverse) going to /civicrm/admin/setting/preferences/display?reset=1, then going back to cid=202 and confirming the Case tab does not show. Answer seems spot on to me
Comments.UserDisplayName: petednz - fuzion
Tags: <civicase>
Title: CiviCase tab not showing up on contact summary
ThreadText: # CiviCase tab not showing up on contact summary
  
  (Asked by: username_0 on 2016-09-01)
  
  When I open a case with a contact, the case tab does not show up on their contact summary. The case exists I can edit it through the case dashboard and it creates the correct relationships. I did a smarty debug and there's no tab info for case, so it's not just 'hiding'. I also tried on more than one contact, and more than one contact sub type, no dice.
  
  Any ideas why the case tab doesn't populate? Or where I can go poking to figure it out.
  
  (I'm running civic 4.6.4 on WP 4.4.4)
  
  **Tags:** civicase
  
  > **Comments:**
  > **username_1**: Ray - it helps the community if you come back to answers and either critique them or +1 / Accept them  
  > **username_0**: @username_1 I do apologize, I'm no longer part of the set up that the above question is part of so I can't verify the below answer. Is there someway to indicate that?  
  > **username_1**: hi ray. never mind. just that stackexchange keeps pulling this back to top of list because "This question has answers that may be good or bad; the system has marked it active so that they can be reviewed." I verified it by going to http://dmaster.demo.civicrm.org/civicrm/contact/view?reset=1&cid=202 and seeing Cases, then as per the answer (in reverse) going to /civicrm/admin/setting/preferences/display?reset=1, then going back to cid=202 and confirming the Case tab does not show. Answer seems spot on to me  
  
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  ## 1 answers
  
  ### Answer by username_2 on 2017-03-03. Score: 1 | Accepted answer
  
  Check the display preferences (Admin > Customize .. > Display Prefs) and make sure for Viewing Contacts that Cases is selected
  
  
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