Body: <p>I am using CiviCRM 4.6.7 installed on CMS WordPress version 4.3.1 and I'd like to install the extention CiviVolunteer. From Administer > System Settings > Extentions, I choose CiviVolunteer version 4.5-1.4.1 but the system shows me this error: "Sorry but we are not able to provide this at the moment. Multi-select is not valid option for field html_type <a href="https://i.sstatic.net/jCtBn.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/jCtBn.png" alt="enter image description here"></a></p>
  
  <p>Can you help me?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-11T17:29:24.823Z
Comments.Text: This is a good question!  To solve your problem, we'll need to see the expanded debugging information.  In CiviCRM, please go to **Administer menu > System Settings > Debugging and Error Handling**, select "Yes" to both "Enable Debugging" and "Display Backtrace", and press "Save".  Repeat the problem that caused your error, and you'll see much a much more detailed error.  Please update this question with the expanded error and backtrace - and don't forget to disable debugging/backtrace when you're done!
Comments.UserDisplayName: Jon G - Megaphone Tech
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-12T02:16:21.707Z
Comments.Text: Is civivolunteer is extension version is compatible with your civicrm version?
Comments.UserDisplayName: Prem Patel
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:31:18.563Z
Comments.Text: As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following:
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:34:36.213Z
Comments.Text: As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following:  CiviCRM_API3_Exception: "'Multi-select' is not a valid option for field html_type"
  
  #0 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(491): civicrm_api3("customField", "create", (Array:7))
  #1 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(54): CRM_Volunteer_Upgrader->createVolunteerContactCustomFields(13)
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:34:59.900Z
Comments.Text: #2 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader/Base.php(248): CRM_Volunteer_Upgrader->install()
  #3 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.civix.php(50): CRM_Volunteer_Upgrader_Base->onInstall()
  #4 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.php(123): _volunteer_civix_civicrm_install()
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:35:41.653Z
Comments.Text: #5 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager/Module.php(78): volunteer_civicrm_install()
  #6 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager/Module.php(50): CRM_Extension_Manager_Module->callHook(Object(CRM_Extension_Info), "install")
  #7 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager.php(233): CRM_Extension_Manager_Module->onPreInstall(Object(CRM_Extension_Info))
  #8
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:36:21.193Z
Comments.Text: #8 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Admin/Form/Extensions.php(195): CRM_Extension_Manager->install((Array:1))
  #9 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Form.php(345): CRM_Admin_Form_Extensions->postProcess()
  #10 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/StateMachine.php(164): CRM_Core_Form->mainProcess()
  #11
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:36:49.337Z
Comments.Text: #11 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/QuickForm/Action/Next.php(61): CRM_Core_StateMachine->perform(Object(CRM_Admin_Form_Extensions), "next", "Next")
  #12 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Next->perform(Object(CRM_Admin_Form_Extensions), "next")
  #13 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Admin_Form_Extensions), "next")
  #14
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:37:02.893Z
Comments.Text: #14 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(353): HTML_QuickForm_Page->handle("next")
  #15 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Page/Basic.php(395): CRM_Core_Controller->run()
  #16 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Page/Basic.php(174): CRM_Core_Page_Basic->edit(1, NULL)
  #17
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:37:16.217Z
Comments.Text: #17 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Admin/Page/Extensions.php(125): CRM_Core_Page_Basic->run()
  #18 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(312): CRM_Admin_Page_Extensions->run((Array:3), NULL)
  #19 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(86): CRM_Core_Invoke::runItem((Array:13))
  #20
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:37:26.937Z
Comments.Text: #20 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(54): CRM_Core_Invoke::_invoke((Array:3))
  #21 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm.php(1189): CRM_Core_Invoke::invoke((Array:3))
  #22 [internal function](): CiviCRM_For_WordPress->invoke("")
  #23
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:37:38.030Z
Comments.Text: #23 /var/www/clients/client101/web131/web/wp-includes/plugin.php(503): call_user_func_array((Array:2), (Array:1))
  #24 /var/www/clients/client101/web131/web/wp-admin/admin.php(236): do_action("toplevel_page_CiviCRM")
  #25 {main}
  Sorry but we are not able to provide this at the moment.
  'Multi-select' is not a valid option for field html_type
Comments.UserDisplayName: Elisa_B
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-12-14T08:39:36.090Z
Comments.Text: Sorry for all these messages...I can't send a screenshot as I?d like.....
Comments.UserDisplayName: Elisa_B
Tags: <installation><error><civivolunteer>
Title: Install CiviVounteer 4.5 - 1.4.1
ThreadText: # Install CiviVounteer 4.5 - 1.4.1
  
  (Asked by: username_0 on 2015-12-10)
  
  I am using CiviCRM 4.6.7 installed on CMS WordPress version 4.3.1 and I'd like to install the extention CiviVolunteer. From Administer > System Settings > Extentions, I choose CiviVolunteer version 4.5-1.4.1 but the system shows me this error: "Sorry but we are not able to provide this at the moment. Multi-select is not valid option for field html\_type [![enter image description here](https://i.sstatic.net/jCtBn.png)](https://i.sstatic.net/jCtBn.png)
  
  Can you help me?
  
  **Tags:** installation, error, civivolunteer
  
  > **Comments:**
  > **username_1**: This is a good question!  To solve your problem, we'll need to see the expanded debugging information.  In CiviCRM, please go to **Administer menu > System Settings > Debugging and Error Handling**, select "Yes" to both "Enable Debugging" and "Display Backtrace", and press "Save".  Repeat the problem that caused your error, and you'll see much a much more detailed error.  Please update this question with the expanded error and backtrace - and don't forget to disable debugging/backtrace when you're done!  
  > **username_2**: Is civivolunteer is extension version is compatible with your civicrm version?  
  > **username_0**: As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following:  
  > **username_0**: As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following:  CiviCRM_API3_Exception: "'Multi-select' is not a valid option for field html_type"  #0 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(491): civicrm_api3("customField", "create", (Array:7)) #1 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(54): CRM_Volunteer_Upgrader->createVolunteerContactCustomFields(13)  
  > **username_0**: #2 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader/Base.php(248): CRM_Volunteer_Upgrader->install() #3 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.civix.php(50): CRM_Volunteer_Upgrader_Base->onInstall() #4 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.php(123): _volunteer_civix_civicrm_install()  
  > **username_0**: #5 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager/Module.php(78): volunteer_civicrm_install() #6 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager/Module.php(50): CRM_Extension_Manager_Module->callHook(Object(CRM_Extension_Info), "install") #7 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Extension/Manager.php(233): CRM_Extension_Manager_Module->onPreInstall(Object(CRM_Extension_Info)) #8  
  > **username_0**: #8 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Admin/Form/Extensions.php(195): CRM_Extension_Manager->install((Array:1)) #9 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Form.php(345): CRM_Admin_Form_Extensions->postProcess() #10 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/StateMachine.php(164): CRM_Core_Form->mainProcess() #11  
  > **username_0**: #11 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/QuickForm/Action/Next.php(61): CRM_Core_StateMachine->perform(Object(CRM_Admin_Form_Extensions), "next", "Next") #12 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Next->perform(Object(CRM_Admin_Form_Extensions), "next") #13 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Admin_Form_Extensions), "next") #14  
  > **username_0**: #14 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(353): HTML_QuickForm_Page->handle("next") #15 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Page/Basic.php(395): CRM_Core_Controller->run() #16 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Page/Basic.php(174): CRM_Core_Page_Basic->edit(1, NULL) #17  
  > **username_0**: #17 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Admin/Page/Extensions.php(125): CRM_Core_Page_Basic->run() #18 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(312): CRM_Admin_Page_Extensions->run((Array:3), NULL) #19 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(86): CRM_Core_Invoke::runItem((Array:13)) #20  
  > **username_0**: #20 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(54): CRM_Core_Invoke::_invoke((Array:3)) #21 /var/www/clients/client101/web131/web/wp-content/plugins/civicrm/civicrm.php(1189): CRM_Core_Invoke::invoke((Array:3)) #22 [internal function](): CiviCRM_For_WordPress->invoke("") #23  
  > **username_0**: #23 /var/www/clients/client101/web131/web/wp-includes/plugin.php(503): call_user_func_array((Array:2), (Array:1)) #24 /var/www/clients/client101/web131/web/wp-admin/admin.php(236): do_action("toplevel_page_CiviCRM") #25 {main} Sorry but we are not able to provide this at the moment. 'Multi-select' is not a valid option for field html_type  
  > **username_0**: Sorry for all these messages...I can't send a screenshot as I?d like.....  
  
  ---
  
  ## 0 answers
  
  