Answers.Body: <p>This isn't a direct answer to the problem but definitely helps with accessing the log errors to help further diagnosis.</p>
  
  <p>The excellent <a href="https://civicrm.org/extensions/civicrm-log-viewer" rel="nofollow noreferrer">Log Viewer</a> extension gives UI access to your logs.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-04-17T19:35:09.840Z
Answers.LastActivityDate: 2018-04-17T19:35:09.840Z
Answers.UserDisplayName: petednz - fuzion
Body: <p>Using Joomla 3.8.6, CiviCRM 5.0.0, php 7.0.29, mysql 5.6.39</p>
  
  <p>The following error has occurred since upgrading to 5.0.0.</p>
  
  <p>When adding a new case, I enter the minimum field data and click Save, and the window hangs, with the rotating CiviCRM symbol gif. There is an entry in the CiviCRM log, but it is so huge that I have not been able to make any sense of it. The log entry is about 3Mb big.</p>
  
  <p>There is also an error in the Apache log:<br/>
  File does not exist: .../media/fef/js/tabs.min.map</p>
  
  <p>And this is what I'm seeing in the browser console:</p>
  
  <p>POST <a href="https://...../administrator/?option=com_civicrm&amp;task=civicrm/case/add&amp;action=add&amp;context=case&amp;cid=30&amp;snippet=json" rel="nofollow noreferrer">https://...../administrator/?option=com_civicrm&amp;task=civicrm/case/add&amp;action=add&amp;context=case&amp;cid=30&amp;snippet=json</a><br/>
  500 (Internal Server Error)<br/>
  send    @   jquery.js?r=2i4CQ:10254<br/>
  ajax    @   jquery.js?r=2i4CQ:9738<br/>
  fileUploadXhr   @   jquery.form.js?r=2i4CQ:346<br/>
  $.fn.ajaxSubmit @   jquery.form.js?r=2i4CQ:254<br/>
  doAjaxSubmit    @   jquery.form.js?r=2i4CQ:890<br/>
  dispatch    @   jquery.js?r=2i4CQ:5226<br/>
  elemData.handle @   jquery.js?r=2i4CQ:4878<br/>
  click   @   crm.ajax.js?r=2i4CQ:466<br/>
  (anonymous) @   jquery-ui.js?r=2i4CQ:12443<br/>
  dispatch    @   jquery.js?r=2i4CQ:5226<br/>
  elemData.handle @   jquery.js?r=2i4CQ:4878<br/></p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-04-16T20:39:35.180Z
Comments.Text: Jem - you could try this extension as it will give you a better view of your logs. https://civicrm.org/extensions/civicrm-log-viewer
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-04-17T08:46:44.173Z
Comments.Text: Thanks! That's so much easier. I was able to quickly isolate the problem to an out-of-date extension.
Comments.UserDisplayName: Jern
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-04-17T19:35:43.277Z
Comments.Text: cool - i added as an Answer to make it a more prominent suggestion for others.
Comments.UserDisplayName: petednz - fuzion
Tags: <civicase>
Title: Unhandled Error when adding new Case
ThreadText: # Unhandled Error when adding new Case
  
  (Asked by: username_0 on 2018-04-16)
  
  Using Joomla 3.8.6, CiviCRM 5.0.0, php 7.0.29, mysql 5.6.39
  
  The following error has occurred since upgrading to 5.0.0.
  
  When adding a new case, I enter the minimum field data and click Save, and the window hangs, with the rotating CiviCRM symbol gif. There is an entry in the CiviCRM log, but it is so huge that I have not been able to make any sense of it. The log entry is about 3Mb big.
  
  There is also an error in the Apache log:  
  File does not exist: .../media/fef/js/tabs.min.map
  
  And this is what I'm seeing in the browser console:
  
  POST <https://...../administrator/?option=com_civicrm&task=civicrm/case/add&action=add&context=case&cid=30&snippet=json>  
  500 (Internal Server Error)  
  send @ jquery.js?r=2i4CQ:10254  
  ajax @ jquery.js?r=2i4CQ:9738  
  fileUploadXhr @ jquery.form.js?r=2i4CQ:346  
  $.fn.ajaxSubmit @ jquery.form.js?r=2i4CQ:254  
  doAjaxSubmit @ jquery.form.js?r=2i4CQ:890  
  dispatch @ jquery.js?r=2i4CQ:5226  
  elemData.handle @ jquery.js?r=2i4CQ:4878  
  click @ crm.ajax.js?r=2i4CQ:466  
  (anonymous) @ jquery-ui.js?r=2i4CQ:12443  
  dispatch @ jquery.js?r=2i4CQ:5226  
  elemData.handle @ jquery.js?r=2i4CQ:4878
  
  **Tags:** civicase
  
  > **Comments:**
  > **username_1**: Jem - you could try this extension as it will give you a better view of your logs. https://civicrm.org/extensions/civicrm-log-viewer  
  > **username_0**: Thanks! That's so much easier. I was able to quickly isolate the problem to an out-of-date extension.  
  > **username_1**: cool - i added as an Answer to make it a more prominent suggestion for others.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2018-04-17. Score: 3 | Accepted answer
  
  This isn't a direct answer to the problem but definitely helps with accessing the log errors to help further diagnosis.
  
  The excellent [Log Viewer](https://civicrm.org/extensions/civicrm-log-viewer) extension gives UI access to your logs.
  
  
  ---
  
  