Answers.Body: <p>Does Paypal insist on an SSL certificate? Maybe yours is not compliant?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-18T18:11:06.653Z
Answers.Text: I know I am having this same issue, and I know for a fact that our SSL is self signed at the moment, so possibly this is the source?
Answers.UserDisplayName: Ashe Higgs
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-19T09:59:30.203Z
Answers.Text: Yes, most likely. I would confirm with Paypal, it should show in their logs or you could raise a support call with them.
Answers.UserDisplayName: Parvez Saleh
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-19T14:07:54.993Z
Answers.Text: Can we check logs in PayPal ourselves or do we need to request it to be done?
Answers.UserDisplayName: Ashe Higgs
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-19T14:27:18.067Z
Answers.Text: In your PayPal account there should be a IPN History page, that should reveal any problems with IPNs in the past.
Answers.UserDisplayName: Deepak Srivastava
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-30T00:10:32.417Z
Answers.Text: any idea where to find that in the new PayPal account view?  The instructions here are for the old version - https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/
Answers.UserDisplayName: Ashe Higgs
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-12-02T01:08:09.570Z
Answers.Text: I just happened to catch an order hang in the shopping cart as it took place.  I immediately checked the logs and there's no record of the order at all. no failed IPN, nothing.
Answers.UserDisplayName: Ashe Higgs
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-12-02T08:45:22.500Z
Answers.Text: There should be something on the Paypal side, in the transaction log theres normally an entry for all the failed payments
Answers.UserDisplayName: Parvez Saleh
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-18T09:52:12.027Z
Answers.LastActivityDate: 2015-11-18T09:52:12.027Z
Answers.UserDisplayName: Parvez Saleh
Answers.Body: <p>Did you configure IPN link correctly in your paypal accunt? Also you need to configure it in your server configuration file.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-11-28T03:08:23.060Z
Answers.LastActivityDate: 2015-11-28T03:08:23.060Z
Answers.UserDisplayName: Prem Patel
Body: <p>I am currently having issues with PayPal communicating with our website and CiviCRM. Half of the recurring contributions have not shown up over the past couple months and every one-time donation has listed as "Pending/Incomplete Transaction over the past week. Our current version of Civi is 4.4.3. We have checked the URLs and our web host has white-listed all IPN's even though they don't think anything was being blocked. We have also applied a few patches of code from newer versions and we are still having issues. Is anyone else having this problem. This is a bit out of the scope of my knowledge. Thanks.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-11-18T00:32:29.963Z
Comments.Text: Where are you hosting?
Comments.UserDisplayName: Yossi
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-11-18T16:15:43.257Z
Comments.Text: Liquidweb is our host.
Comments.UserDisplayName: soloriod
Tags: <civicontribute>
Title: PayPal and Failing IPN's Issues
ThreadText: # PayPal and Failing IPN's Issues
  
  (Asked by: username_0 on 2015-11-17)
  
  I am currently having issues with PayPal communicating with our website and CiviCRM. Half of the recurring contributions have not shown up over the past couple months and every one-time donation has listed as "Pending/Incomplete Transaction over the past week. Our current version of Civi is 4.4.3. We have checked the URLs and our web host has white-listed all IPN's even though they don't think anything was being blocked. We have also applied a few patches of code from newer versions and we are still having issues. Is anyone else having this problem. This is a bit out of the scope of my knowledge. Thanks.
  
  **Tags:** civicontribute
  
  > **Comments:**
  > **username_1**: Where are you hosting?  
  > **username_0**: Liquidweb is our host.  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_2 on 2015-11-18. Score: 1
  
  Does Paypal insist on an SSL certificate? Maybe yours is not compliant?
  
  > **Comments:**
  > **username_3**: I know I am having this same issue, and I know for a fact that our SSL is self signed at the moment, so possibly this is the source?  
  > **username_2**: Yes, most likely. I would confirm with Paypal, it should show in their logs or you could raise a support call with them.  
  > **username_3**: Can we check logs in PayPal ourselves or do we need to request it to be done?  
  > **username_4**: In your PayPal account there should be a IPN History page, that should reveal any problems with IPNs in the past.  
  > **username_3**: any idea where to find that in the new PayPal account view?  The instructions here are for the old version - https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/  
  > **username_3**: I just happened to catch an order hang in the shopping cart as it took place.  I immediately checked the logs and there's no record of the order at all. no failed IPN, nothing.  
  > **username_2**: There should be something on the Paypal side, in the transaction log theres normally an entry for all the failed payments  
  
  ---
  
  ### Answer by username_5 on 2015-11-28. Score: 0
  
  Did you configure IPN link correctly in your paypal accunt? Also you need to configure it in your server configuration file.
  
  
  ---
  
  