Answers.Body: <p>For anyone else this might help - I ran a Cleanup Caches via /civicrm/admin/setting/updateConfigBackend?reset=1</p>
  <p>and the site started working fine again.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-11-12T03:05:38.610Z
Answers.LastActivityDate: 2021-11-12T03:05:38.610Z
Answers.UserDisplayName: P Joseph
Answers.Body: <p>Problem resolved itself / cleared without further action - guess it was a server or connectivity issue.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-26T23:19:12.660Z
Answers.Text: My guess is that it was a caching issue. Glad it's working out now!
Answers.UserDisplayName: Christia
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-26T21:04:15.337Z
Answers.LastActivityDate: 2017-01-26T21:04:15.337Z
Answers.UserDisplayName: Robin Fenwick
Body: <p>Following upgrade to 4.7.14 we are seeing two errors in lightboxes when opening Civi:</p>
  
  <blockquote>
    <p>Unable to download extension from
    <a href="https://civicrm.org/extdir/ver=4.7.14|cms=Drupal/single" rel="nofollow noreferrer">https://civicrm.org/extdir/ver=4.7.14|cms=Drupal/single</a>. Error
    Message: SSL connect error</p>
    
    <p>The CiviCRM public extensions directory at
    <a href="https://civicrm.org/extdir/ver=4.7.14|cms=Drupal" rel="nofollow noreferrer">https://civicrm.org/extdir/ver=4.7.14|cms=Drupal</a> could not be
    contacted - please check your webserver can make external HTTP
    requests or contact CiviCRM team on CiviCRM forum.</p>
  </blockquote>
  
  <p>I have used wget on the server to check that it can access the address, which it can, and the SSL certificate for civicrm.org seems predictably valid! Has anyone else seen this error?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-12-24T04:09:58.163Z
Comments.Text: For one thing, that link doesn't go anywhere nice. I'm wondering why there is a pipe in the URL. Can you tell us what method you used to download the extension? From CiviCRM.org directly, from within your CiviCRM admin panel by clicking add extension, from drush or some other way?
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-12-24T04:15:21.547Z
Comments.Text: Also, if you don't mind, can you share what extension you are trying to add?
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-12-27T07:36:05.957Z
Comments.Text: I have the same problem with Wordpress and 4.7.14. I am not trying to do anything special at all (I am not trying to do anything with extensions, for example)
Comments.UserDisplayName: David Christie
Tags: <extension>
Title: Error: Can't Access CiviCRM Extensions
ThreadText: # Error: Can't Access CiviCRM Extensions
  
  (Asked by: username_0 on 2016-12-23)
  
  Following upgrade to 4.7.14 we are seeing two errors in lightboxes when opening Civi:
  
  > Unable to download extension from
  > <https://civicrm.org/extdir/ver=4.7.14|cms=Drupal/single>. Error
  > Message: SSL connect error
  >
  > The CiviCRM public extensions directory at
  > <https://civicrm.org/extdir/ver=4.7.14|cms=Drupal> could not be
  > contacted - please check your webserver can make external HTTP
  > requests or contact CiviCRM team on CiviCRM forum.
  
  I have used wget on the server to check that it can access the address, which it can, and the SSL certificate for civicrm.org seems predictably valid! Has anyone else seen this error?
  
  **Tags:** extension
  
  > **Comments:**
  > **username_1**: For one thing, that link doesn't go anywhere nice. I'm wondering why there is a pipe in the URL. Can you tell us what method you used to download the extension? From CiviCRM.org directly, from within your CiviCRM admin panel by clicking add extension, from drush or some other way?  
  > **username_1**: Also, if you don't mind, can you share what extension you are trying to add?  
  > **username_2**: I have the same problem with Wordpress and 4.7.14. I am not trying to do anything special at all (I am not trying to do anything with extensions, for example)  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_3 on 2021-11-12. Score: 2
  
  For anyone else this might help - I ran a Cleanup Caches via /civicrm/admin/setting/updateConfigBackend?reset=1
  
  and the site started working fine again.
  
  
  ---
  
  ### Answer by username_0 on 2017-01-26. Score: 1
  
  Problem resolved itself / cleared without further action - guess it was a server or connectivity issue.
  
  > **Comments:**
  > **username_1**: My guess is that it was a caching issue. Glad it's working out now!  
  
  ---
  
  