Body: <p>I am making the dreaded upgrade to drupal 9 from drupal 7. Civicrm is 5.40.1</p>
  <p>I have just &quot;rettached&quot; the civicrm tables that were on the old drupal 7 site to the new site (fresh install drupal 9).</p>
  <p>The html box (THE CKE editor) for civimail seems to have disappeared. I just have a gray box.</p>
  <p>I have checked https://XXXXX/civicrm/admin/setting/preferences/display?reset=1</p>
  <p>and I can see that the WYSIWYG is set to CKE version 4. I have already enabled and disabled the extension.</p>
  <p>ON the drupal 9 side under text formats I can see that the administrator role can use full html.</p>
  <p>Any thoughts?</p>
  <p>Thanks</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-20T15:57:41.863Z
Comments.Text: Any errors in the browser console?
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-20T16:06:52.730Z
Comments.Text: Yes actually. I din't think to there  Failed to load resource: the server responded with a status of 404 ()
  VM126:252 Uncaught Error: [CKEDITOR.resourceManager.load] Resource name "default" was not found at "https://XXXXX/core/assets/vendor/ckeditor/styles.js?t=qzqljs".
      at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (<anonymous>:252:450)
      at n (<anonymous>:248:123)
      at Array.v (<anonymous>:248:266)
      at x (<anonymous>:248:350)
      at HTMLScriptElement.CKEDITOR.env.ie.d.$.onerror (<anonymous>:249:354)
Comments.UserDisplayName: Caroline B
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-20T16:08:13.613Z
Comments.Text: Did files get copied to /web/libraries/civicrm as part of the fresh install? And/or maybe a conflict with drupal's ckeditor since that error is mentioning drupal's copy.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-20T16:12:47.150Z
Comments.Text: Hum - not sure - I will check. If they didn't I assume they shoudl have been.....? Thanks
Comments.UserDisplayName: Caroline B
Tags: <civimail>
Title: civicrm upgrade - missing html cke editor on civimail
ThreadText: # civicrm upgrade - missing html cke editor on civimail
  
  (Asked by: username_0 on 2021-09-20)
  
  I am making the dreaded upgrade to drupal 9 from drupal 7. Civicrm is 5.40.1
  
  I have just "rettached" the civicrm tables that were on the old drupal 7 site to the new site (fresh install drupal 9).
  
  The html box (THE CKE editor) for civimail seems to have disappeared. I just have a gray box.
  
  I have checked https://XXXXX/civicrm/admin/setting/preferences/display?reset=1
  
  and I can see that the WYSIWYG is set to CKE version 4. I have already enabled and disabled the extension.
  
  ON the drupal 9 side under text formats I can see that the administrator role can use full html.
  
  Any thoughts?
  
  Thanks
  
  **Tags:** civimail
  
  > **Comments:**
  > **username_1**: Any errors in the browser console?  
  > **username_0**: Yes actually. I din't think to there  Failed to load resource: the server responded with a status of 404 () VM126:252 Uncaught Error: [CKEDITOR.resourceManager.load] Resource name "default" was not found at "https://XXXXX/core/assets/vendor/ckeditor/styles.js?t=qzqljs".     at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (<anonymous>:252:450)     at n (<anonymous>:248:123)     at Array.v (<anonymous>:248:266)     at x (<anonymous>:248:350)     at HTMLScriptElement.CKEDITOR.env.ie.d.$.onerror (<anonymous>:249:354)  
  > **username_1**: Did files get copied to /web/libraries/civicrm as part of the fresh install? And/or maybe a conflict with drupal's ckeditor since that error is mentioning drupal's copy.  
  > **username_0**: Hum - not sure - I will check. If they didn't I assume they shoudl have been.....? Thanks  
  
  ---
  
  ## 0 answers
  
  