Answers.Body: <p>Do you have a basepage set?</p>
  
  <p>Without a basepage, WordPress will use index.php and unpredictable results will occur.  Go to Administer -> System Settinngs -> CMS Database integration.  In WordPress Base Page set a page (civicrm for example), make sure that a WordPress Page (not a post) exists with the same name and slug.</p>
  
  <p>Once this is set your unsubscribe url should be <a href="http://get-hope-global.org/civicrm/?page=CiviCRM&amp;q=civicrm/mailing/unsubscribe&amp;reset=1&amp;jid=23&amp;qid=42&amp;h=68396bb3066b85d5" rel="noreferrer">http://get-hope-global.org/civicrm/?page=CiviCRM&amp;q=civicrm/mailing/unsubscribe&amp;reset=1&amp;jid=23&amp;qid=42&amp;h=68396bb3066b85d5</a></p>
  
  <p>Try it again and see what happens.  </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T23:00:31.103Z
Answers.LastActivityDate: 2015-05-27T23:00:31.103Z
Answers.UserDisplayName: Kevin Cristiano
Answers.Body: <p>Did you check the access controls to make sure mail user has permission to access the subscribe/unsubscribe page.  (note: I'm not sure if WordPress has this exact control) </p>
  
  <p>To get to the access control go to Administer => Users and Permissions => Permissions.</p>
  
  <p>Below the green box should be a link to WordPress Access Control
  Look to see what your mail user has access to do.  On Drupal for unsubscribe I believe the mail user needs to ability to edit a contact and access the unsubscribe page.  Again not sure what the WP permissions are.</p>
  
  <p>You might also check your apache logs or whatever webserver you are using logs.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-19T22:27:55.937Z
Answers.LastActivityDate: 2015-05-19T22:27:55.937Z
Answers.UserDisplayName: Paul-Tahoe
Body: <p>How do I troubleshoot a non-working Unsubscribe link through CiviMail?</p>
  
  <p>In using CiviMail to send a mass mailing, the required Unsubscribe function creates a link like this: <a href="http://get-hope-global.org/?page=CiviCRM&amp;q=civicrm/mailing/unsubscribe&amp;reset=1&amp;jid=23&amp;qid=42&amp;h=68396bb3066b85d5" rel="nofollow">http://get-hope-global.org/?page=CiviCRM&amp;q=civicrm/mailing/unsubscribe&amp;reset=1&amp;jid=23&amp;qid=42&amp;h=68396bb3066b85d5</a> </p>
  
  <p>Following that link shows our website header and footer without any other information in between. No activity is logged on the associated record in CiviCRM.</p>
  
  <p>I am using CiviCRM 4.5 on WordPress 4.2.2 to send the mailing through the transactional e-mail service Mandrill.  </p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-06-07T21:57:35.567Z
Comments.Text: What are jid, qid, and h in the checksum link?
Comments.UserDisplayName: Minh Le
Tags: <civimail><wordpress><email>
Title: CiviMail Unsubscribe link goes to an empty Wordpress page
ThreadText: # CiviMail Unsubscribe link goes to an empty Wordpress page
  
  (Asked by: username_0 on 2015-05-19)
  
  How do I troubleshoot a non-working Unsubscribe link through CiviMail?
  
  In using CiviMail to send a mass mailing, the required Unsubscribe function creates a link like this: <http://username_0.org/?page=CiviCRM&q=civicrm/mailing/unsubscribe&reset=1&jid=23&qid=42&h=68396bb3066b85d5>
  
  Following that link shows our website header and footer without any other information in between. No activity is logged on the associated record in CiviCRM.
  
  I am using CiviCRM 4.5 on WordPress 4.2.2 to send the mailing through the transactional e-mail service Mandrill.
  
  **Tags:** civimail, wordpress, email
  
  > **Comments:**
  > **username_1**: What are jid, qid, and h in the checksum link?  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_2 on 2015-05-27. Score: 5
  
  Do you have a basepage set?
  
  Without a basepage, WordPress will use index.php and unpredictable results will occur. Go to Administer -> System Settinngs -> CMS Database integration. In WordPress Base Page set a page (civicrm for example), make sure that a WordPress Page (not a post) exists with the same name and slug.
  
  Once this is set your unsubscribe url should be <http://username_0.org/civicrm/?page=CiviCRM&q=civicrm/mailing/unsubscribe&reset=1&jid=23&qid=42&h=68396bb3066b85d5>
  
  Try it again and see what happens.
  
  
  ---
  
  ### Answer by username_3 on 2015-05-19. Score: 2
  
  Did you check the access controls to make sure mail user has permission to access the subscribe/unsubscribe page. (note: I'm not sure if WordPress has this exact control)
  
  To get to the access control go to Administer => Users and Permissions => Permissions.
  
  Below the green box should be a link to WordPress Access Control
  Look to see what your mail user has access to do. On Drupal for unsubscribe I believe the mail user needs to ability to edit a contact and access the unsubscribe page. Again not sure what the WP permissions are.
  
  You might also check your apache logs or whatever webserver you are using logs.
  
  
  ---
  
  