Answers.Body: <p>Did you follow the steps here: <a href="http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Joomla+Sites+to+4.5" rel="nofollow">http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Joomla+Sites+to+4.5</a></p>
  
  <p>When you say that you removed the older version, what steps did you follow to do this?  My first guess is that something wasn't removed correctly.   </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-16T22:59:24.747Z
Answers.Text: Thank you. I did refer to that page and follow the directions but I guess it's possible I missed something. I haven't had issues like this installing or updating extensions before. I deleted the plug-ins and the com folder so maybe I missed something. :/
Answers.UserDisplayName: Jeff Hancock
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-18T17:58:49.827Z
Answers.Text: You don't have to delete to do the update I think that's probably the problem, but whenever you get a white screen in Joomla try turning error reporting to development and see if there are messages.
Answers.UserDisplayName: Elin
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-12T18:54:39.853Z
Answers.LastActivityDate: 2015-06-12T18:54:39.853Z
Answers.UserDisplayName: DaveD
Body: <p>I installed the previous version of Civi for Joomla just fine. I removed the older version and tried installing the current version but a few seconds after the installation process starts, I get a white screen and it stalls. The error is:</p>
  
  <p>(/home7/accountname/public_html/administrator/components/com_civicrm/civicrm.settings.php): failed to open stream: No such file or directory in /home7/accountname/public_html/tmp/com_civicrm/com_civicrm/admin/configure.php on line 115</p>
  
  <p>The configuration is:</p>
  
  <p>Joomla 3.1.1
  PHP 5.2.17
  MySQL 5.5.42-37.1</p>
  
  <p>As mentioned, I had installed a previous version in the same account with the same configuration without any problem at all. Any suggestions that would help me install Civi would be much appreciated.</p>
  
Tags: <joomla><civicrm-home><installation>
Title: White Screen During Joomla Installation
ThreadText: # White Screen During Joomla Installation
  
  (Asked by: username_0 on 2015-06-12)
  
  I installed the previous version of Civi for Joomla just fine. I removed the older version and tried installing the current version but a few seconds after the installation process starts, I get a white screen and it stalls. The error is:
  
  (/home7/accountname/public\_html/administrator/components/com\_civicrm/civicrm.settings.php): failed to open stream: No such file or directory in /home7/accountname/public\_html/tmp/com\_civicrm/com\_civicrm/admin/configure.php on line 115
  
  The configuration is:
  
  Joomla 3.1.1
  PHP 5.2.17
  MySQL 5.5.42-37.1
  
  As mentioned, I had installed a previous version in the same account with the same configuration without any problem at all. Any suggestions that would help me install Civi would be much appreciated.
  
  **Tags:** joomla, civicrm-home, installation
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2015-06-12. Score: 2
  
  Did you follow the steps here: <http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Joomla+Sites+to+4.5>
  
  When you say that you removed the older version, what steps did you follow to do this? My first guess is that something wasn't removed correctly.
  
  > **Comments:**
  > **username_0**: Thank you. I did refer to that page and follow the directions but I guess it's possible I missed something. I haven't had issues like this installing or updating extensions before. I deleted the plug-ins and the com folder so maybe I missed something. :/  
  > **username_2**: You don't have to delete to do the update I think that's probably the problem, but whenever you get a white screen in Joomla try turning error reporting to development and see if there are messages.  
  
  ---
  
  