Answers.Body: <p>You need to login to the stripe dashboard and disable the webhook.  It has nothing to do with the CiviCRM side.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-07T21:09:09.897Z
Answers.LastActivityDate: 2018-10-07T21:09:09.897Z
Answers.UserDisplayName: Matthew Wire
Body: <p>A client stopped using Stripe in Civi (they're not using Civi for payments now) and switched to using Stripe only through their website (bad idea). So I disabled the extension, only to receive emails from Stripe saying that the webhook endpoint was failing. Enabling the extension made that problem go away but now I see error messages in the log like this: "<em>[message] => Error relating this subscription id (sub_CdRU43deMhfO6T) to the one in civicrm_stripe_subscriptions</em>"  I have no idea what this means so does anyone have a guide about what to do when removing Stripe from Civi?  It seems there are things to do that I haven't done.</p>
  
Tags: <stripe>
Title: How to remove Stripe without problems
ThreadText: # How to remove Stripe without problems
  
  (Asked by: username_0 on 2018-10-07)
  
  A client stopped using Stripe in Civi (they're not using Civi for payments now) and switched to using Stripe only through their website (bad idea). So I disabled the extension, only to receive emails from Stripe saying that the webhook endpoint was failing. Enabling the extension made that problem go away but now I see error messages in the log like this: "*[message] => Error relating this subscription id (sub\_CdRU43deMhfO6T) to the one in civicrm\_stripe\_subscriptions*" I have no idea what this means so does anyone have a guide about what to do when removing Stripe from Civi? It seems there are things to do that I haven't done.
  
  **Tags:** stripe
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2018-10-07. Score: 5
  
  You need to login to the stripe dashboard and disable the webhook. It has nothing to do with the CiviCRM side.
  
  
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