Answers.Body: <p>It might be an issue about the checksum that has a lifetime of (by default( 7 days. I suppose that's the ones taking more than a week that experience that problem?</p>
  
  <p>you can set a longer lifetime in the admin misc setting
  /civicrm/admin/setting/misc?reset=1</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-04-28T19:00:16.113Z
Answers.Text: One question though: What is the recommended way of making the system send a new email once the allotted number has been sent.  It seems that making a change in the Payment Reminders section of the pledge will cause it to send again but that seems like a hack.  There should be a way to zero out the "Reminders sent" count.
Answers.UserDisplayName: KevinK
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-04-26T19:17:29.220Z
Answers.LastActivityDate: 2015-04-26T19:17:29.220Z
Answers.UserDisplayName: Xavier
Body: <p>Periodically, we have people complaining that their pledge reminder email has a link that doesn't work.  They get the "0 Error" with text "Sorry but we are not able to provide this at the moment."  If I edit the pledge and change something in the Payment Reminders section, the next email they receive will contain a link that is exactly the same but will have a different number after "cs=" and it will then work as it should.</p>
  
  <p>This is in CiviCRM 4.4.5 but I can't find any issues in the issue tracker that seem to be related.</p>
  
Tags: <civicontribute><pledges>
Title: Pledge reminder emails sending out invalid payment links
ThreadText: # Pledge reminder emails sending out invalid payment links
  
  (Asked by: username_0 on 2015-04-26)
  
  Periodically, we have people complaining that their pledge reminder email has a link that doesn't work. They get the "0 Error" with text "Sorry but we are not able to provide this at the moment." If I edit the pledge and change something in the Payment Reminders section, the next email they receive will contain a link that is exactly the same but will have a different number after "cs=" and it will then work as it should.
  
  This is in CiviCRM 4.4.5 but I can't find any issues in the issue tracker that seem to be related.
  
  **Tags:** civicontribute, pledges
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2015-04-26. Score: 0 | Accepted answer
  
  It might be an issue about the checksum that has a lifetime of (by default( 7 days. I suppose that's the ones taking more than a week that experience that problem?
  
  you can set a longer lifetime in the admin misc setting
  /civicrm/admin/setting/misc?reset=1
  
  > **Comments:**
  > **username_0**: One question though: What is the recommended way of making the system send a new email once the allotted number has been sent.  It seems that making a change in the Payment Reminders section of the pledge will cause it to send again but that seems like a hack.  There should be a way to zero out the "Reminders sent" count.  
  
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