Answers.Body: <p>This looks to me like text from the Recurring Start and End notification... did you check there perchance?</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-11-13T00:00:16.507Z
Answers.Text: Ah yes! Well spotted. Thanks so much.
  Is it possible to completely turn these off somehow?
Answers.UserDisplayName: Andyg8
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-11-13T14:26:26.603Z
Answers.Text: I suspect you would have to make that change in the code; there's not a UI option for it as far as I know.  IMHO it's helpful for constituents to know when their gifts/membership dues recurring payments start and end, so perhaps tweaking the language to work for your context might be a better option.
Answers.UserDisplayName: Lesley Carter - BackOffice
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-11-12T19:44:46.583Z
Answers.LastActivityDate: 2018-11-12T19:44:46.583Z
Answers.UserDisplayName: Lesley Carter - BackOffice
Body: <p>I've probably gone round the circle so many times I've missed it's obvious start! However, I can't find the origin of the system email that goes to people when they or the system cancels their auto-renew membership. </p>
  
  <p>It contains the text, "Your auto renew membership sign-up has ended and your membership will not be automatically renewed."</p>
  
  <p>As far as I can see, this is not the System message, 'Memberships - Auto-renew Cancellation Notification', which in our system has a very different text (when viewing the default message as well as our modified message.)</p>
  
  <p>So... where should I look to find this text? </p>
  
  <p>Sorry if this is a totally obvious answer that I've missed... :-)</p>
  
Tags: <civimember><auto-renew>
Title: Change or turn off the auto renew cancellation system email
ThreadText: # Change or turn off the auto renew cancellation system email
  
  (Asked by: username_0 on 2018-11-12)
  
  I've probably gone round the circle so many times I've missed it's obvious start! However, I can't find the origin of the system email that goes to people when they or the system cancels their auto-renew membership.
  
  It contains the text, "Your auto renew membership sign-up has ended and your membership will not be automatically renewed."
  
  As far as I can see, this is not the System message, 'Memberships - Auto-renew Cancellation Notification', which in our system has a very different text (when viewing the default message as well as our modified message.)
  
  So... where should I look to find this text?
  
  Sorry if this is a totally obvious answer that I've missed... :-)
  
  **Tags:** civimember, auto-renew
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2018-11-12. Score: 1
  
  This looks to me like text from the Recurring Start and End notification... did you check there perchance?
  
  > **Comments:**
  > **username_0**: Ah yes! Well spotted. Thanks so much. Is it possible to completely turn these off somehow?  
  > **username_1**: I suspect you would have to make that change in the code; there's not a UI option for it as far as I know.  IMHO it's helpful for constituents to know when their gifts/membership dues recurring payments start and end, so perhaps tweaking the language to work for your context might be a better option.  
  
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