Answers.Body: <p>Using WordPress I had a problem where CiviCRM was installed on a subdomain and I to do a workround. See <a href="https://civicrm.stackexchange.com/questions/20888/wysiwyg-editor-not-present-with-wordpress">WYSIWYG editor not present with WordPress</a>. This has to be redone when you upgrade. So possibly this is a solution?</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-02-07T14:54:21.373Z
Answers.LastActivityDate: 2019-02-07T14:54:21.373Z
Answers.UserDisplayName: Mick Kahn
Answers.Body: <p>Is there any chance that you have the extension "Grant Applications" enabled? I had a similar issue and found a conflict with this extension.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-02-09T12:41:15.210Z
Answers.LastActivityDate: 2019-02-09T12:41:15.210Z
Answers.UserDisplayName: Keith Webb
Body: <p>We updated CiviCRM and the next time I tried to email a contact, I found all the buttons to insert bold, hyperlinks etc. had disappeared and the only option seemed to type it all in manually, even including the <code>&lt;p&gt; &lt;/p&gt;</code> at beginning and end of paragraphs! Same thing when I looked at the mass mailing function. Is this a bug, deliberate, or some weird problem that only we have?
  Many thanks</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-02-07T12:47:10.323Z
Comments.Text: Welcome to CiviCRM SE. You need to give a bit more information about your situation. Which versions are you updating from and to? Also probably relevant which CMS you are using. Looks like something is wrong with access to the WYSIWYG editor.
Comments.UserDisplayName: Mick Kahn
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-02-07T14:55:39.410Z
Comments.Text: Also worth looking for similar problems before posting a new query. Try searching for CKEditor (which is the WYSIWYG editor)
Comments.UserDisplayName: Mick Kahn
Tags: <civimail><email><upgrade><ckeditor>
Title: After update, emails have to be written out in full html!
ThreadText: # After update, emails have to be written out in full html!
  
  (Asked by: username_0 on 2019-02-07)
  
  We updated CiviCRM and the next time I tried to email a contact, I found all the buttons to insert bold, hyperlinks etc. had disappeared and the only option seemed to type it all in manually, even including the `<p> </p>` at beginning and end of paragraphs! Same thing when I looked at the mass mailing function. Is this a bug, deliberate, or some weird problem that only we have?
  Many thanks
  
  **Tags:** civimail, email, upgrade, ckeditor
  
  > **Comments:**
  > **username_1**: Welcome to CiviCRM SE. You need to give a bit more information about your situation. Which versions are you updating from and to? Also probably relevant which CMS you are using. Looks like something is wrong with access to the WYSIWYG editor.  
  > **username_1**: Also worth looking for similar problems before posting a new query. Try searching for CKEditor (which is the WYSIWYG editor)  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2019-02-07. Score: 1
  
  Using WordPress I had a problem where CiviCRM was installed on a subdomain and I to do a workround. See [WYSIWYG editor not present with WordPress](https://civicrm.stackexchange.com/questions/20888/wysiwyg-editor-not-present-with-wordpress). This has to be redone when you upgrade. So possibly this is a solution?
  
  
  ---
  
  ### Answer by username_2 on 2019-02-09. Score: 1
  
  Is there any chance that you have the extension "Grant Applications" enabled? I had a similar issue and found a conflict with this extension.
  
  
  ---
  
  