Answers.Body: <p>Have just turned off a security plug and the mail function is now working so for anyone with this issue in Wordpress you might want to check your plugins and switch some off.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-17T09:28:54.357Z
Answers.LastActivityDate: 2016-11-17T09:28:54.357Z
Answers.UserDisplayName: Garry Hyman
Answers.Body: <p>I am finding that this problem exists in Firefox, but is not a problem in Chrome, Opera or IE. Is that consistent with what you found?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-11T21:02:50.787Z
Answers.LastActivityDate: 2016-11-11T21:02:50.787Z
Answers.UserDisplayName: Nina Gonzalez
Answers.Body: <p>And I am now finding that we have the same issue when I use Chrome. Anyone else got any idea how to fix this one?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-17T08:57:46.480Z
Answers.LastActivityDate: 2016-11-17T08:57:46.480Z
Answers.UserDisplayName: Garry Hyman
Answers.Body: <p>Matt,
  Try Civi on a diffferent device if possible like a tablet or different PC if you have one around as I have found it works on my tablet but not on my laptop so starting to think it is cache based possibly.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-09-12T22:11:12.413Z
Answers.LastActivityDate: 2016-09-12T22:11:12.413Z
Answers.UserDisplayName: Garry Hyman
Body: <p>Just upgraded 4.6.9 to 4.7.10 and get the following message:
  "Sorry an error occurred and your information was not saved" when creating a new mail message.</p>
  
  <p>Click Mailings, New Mail and then enter a mail name. Click the recipients, select my test group and wham the message above is displayed. This message can occur at random in this form and is not specifically related to the recipients selection. No matter what you do it does not send the email or save the record.</p>
  
  <p>Other web hits indicate that you can bypass this security check by enabling the 'CiviCRM: skip IDS check' permission'". 
  Tried this on and off and no joy.
  This is using the Admin role which should have full access.</p>
  
  <p>Anybody got any clues?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-09-12T21:01:48.970Z
Comments.Text: I have the same problem, upgraded to latest 4.7.11, but still can't send mail. Third week without a weekly newsletter :-(
Comments.UserDisplayName: Matt Black
Tags: <wordpress><civimail>
Title: Wordpress CiviCRM 4.7.10 - Sorry an error occurred and your information was not saved
ThreadText: # Wordpress CiviCRM 4.7.10 - Sorry an error occurred and your information was not saved
  
  (Asked by: username_0 on 2016-08-23)
  
  Just upgraded 4.6.9 to 4.7.10 and get the following message:
  "Sorry an error occurred and your information was not saved" when creating a new mail message.
  
  Click Mailings, New Mail and then enter a mail name. Click the recipients, select my test group and wham the message above is displayed. This message can occur at random in this form and is not specifically related to the recipients selection. No matter what you do it does not send the email or save the record.
  
  Other web hits indicate that you can bypass this security check by enabling the 'CiviCRM: skip IDS check' permission'".
  Tried this on and off and no joy.
  This is using the Admin role which should have full access.
  
  Anybody got any clues?
  
  **Tags:** wordpress, civimail
  
  > **Comments:**
  > **username_1**: I have the same problem, upgraded to latest 4.7.11, but still can't send mail. Third week without a weekly newsletter :-(  
  
  ---
  
  ## 4 answers
  
  ### Answer by username_0 on 2016-11-17. Score: 2
  
  Have just turned off a security plug and the mail function is now working so for anyone with this issue in Wordpress you might want to check your plugins and switch some off.
  
  
  ---
  
  ### Answer by username_2 on 2016-11-11. Score: 0
  
  I am finding that this problem exists in Firefox, but is not a problem in Chrome, Opera or IE. Is that consistent with what you found?
  
  
  ---
  
  ### Answer by username_0 on 2016-11-17. Score: 0
  
  And I am now finding that we have the same issue when I use Chrome. Anyone else got any idea how to fix this one?
  
  
  ---
  
  ### Answer by username_0 on 2016-09-12. Score: 0
  
  username_1,
  Try Civi on a diffferent device if possible like a tablet or different PC if you have one around as I have found it works on my tablet but not on my laptop so starting to think it is cache based possibly.
  
  
  ---
  
  