Answers.Body: <p>If you are on wordpress 5.5 than your CiviCRM version should be more than 5.25.x. Also can you check the shortcode that you have added in wp post/page has contribution id.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-18T21:29:23.847Z
Answers.Text: Will try upgrading and see if that works. Would you mind clarifying what you mean by checking the shortcode?
Answers.UserDisplayName: jMac
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-18T22:11:24.420Z
Answers.Text: Upgrade to 5.28 worked - thanks so much!
Answers.UserDisplayName: jMac
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-18T20:24:46.260Z
Answers.LastActivityDate: 2020-08-18T20:24:46.260Z
Answers.UserDisplayName: Pradeep Nayak
Body: <p>I'm currently using Wordpress 5.5; and CiviCRM version 5.25.0</p>
  <p>I'm getting the following error log when trying to access registration pages for any of our events:</p>
  <p>Aug 18 14:46:20  [debug] $backTrace = #0 /home/example/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(419): CRM_Core_Error::backtrace(&quot;backTrace&quot;, TRUE)</p>
  <p>#1 /home/example/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(39): CRM_Core_Error::handleUnhandledException(Object(CRM_Contribute_Exception_InactiveContributionPageException))</p>
  <p>#2 /home/example/public_html/wp-content/plugins/civicrm/civicrm.php(1479): CRM_Core_Invoke::invoke((Array:3))</p>
  <p>#3 /home/example/public_html/wp-content/plugins/civicrm/includes/civicrm.shortcodes.php(295): CiviCRM_For_WordPress-&gt;invoke()</p>
  <p>#4 /home/example/public_html/wp-includes/shortcodes.php(343): CiviCRM_For_WordPress_Shortcodes-&gt;render_single(&quot;&quot;, &quot;&quot;, &quot;civicrm&quot;)</p>
  <p>#5 internal function: do_shortcode_tag((Array:7))</p>
  <p>#6 /home/example/public_html/wp-includes/shortcodes.php(218): preg_replace_callback(&quot;/[([?)(civicrm)(?![\w-])([^]/]<em>(?:/(?!])[^]/]</em>)*?)(?:(/)]|](?:([^...&quot;, &quot;do_shortcode_tag&quot;, &quot;[civicrm]&quot;)</p>
  <p>#7 /home/example/public_html/wp-content/plugins/civicrm/includes/civicrm.shortcodes.php(203): do_shortcode(&quot;[civicrm]&quot;)</p>
  <p>#8 /home/example/public_html/wp-includes/class-wp-hook.php(287): CiviCRM_For_WordPress_Shortcodes-&gt;prerender(Object(WP))</p>
  <p>#9 /home/example/public_html/wp-includes/class-wp-hook.php(311): WP_Hook-&gt;apply_filters(NULL, (Array:1))</p>
  <p>#10 /home/example/public_html/wp-includes/plugin.php(544): WP_Hook-&gt;do_action((Array:1))</p>
  <p>#11 /home/example/public_html/wp-includes/class-wp.php(758): do_action_ref_array(&quot;wp&quot;, (Array:1))</p>
  <p>#12 /home/example/public_html/wp-includes/functions.php(1285): WP-&gt;main(&quot;&quot;)</p>
  <p>#13 /home/example/public_html/wp-blog-header.php(16): wp()</p>
  <p>#14 /home/example/public_html/index.php(17): require(&quot;/home/example/public_html/wp-blog-header.php&quot;)</p>
  <p>#15 {main}</p>
  <p>the resulting page provides the following generic fatal error message:</p>
  <p>&quot;Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred. The page you requested is currently unavailable.&quot;</p>
  <p>As far as I am aware, there have not been any recent changes to our setup that would have prompted the error, as it was working fairly recently. Any tips or direction would be greatly appreciated!</p>
  
Tags: <civievent><registration><online-registration>
Title: CiviEvent Live and Test Registration pages yield error when accessed
ThreadText: # CiviEvent Live and Test Registration pages yield error when accessed
  
  (Asked by: username_0 on 2020-08-18)
  
  I'm currently using Wordpress 5.5; and CiviCRM version 5.25.0
  
  I'm getting the following error log when trying to access registration pages for any of our events:
  
  Aug 18 14:46:20 [debug] $backTrace = #0 /home/example/public\_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(419): CRM\_Core\_Error::backtrace("backTrace", TRUE)
  
  #1 /home/example/public\_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(39): CRM\_Core\_Error::handleUnhandledException(Object(CRM\_Contribute\_Exception\_InactiveContributionPageException))
  
  #2 /home/example/public\_html/wp-content/plugins/civicrm/civicrm.php(1479): CRM\_Core\_Invoke::invoke((Array:3))
  
  #3 /home/example/public\_html/wp-content/plugins/civicrm/includes/civicrm.shortcodes.php(295): CiviCRM\_For\_WordPress->invoke()
  
  #4 /home/example/public\_html/wp-includes/shortcodes.php(343): CiviCRM\_For\_WordPress\_Shortcodes->render\_single("", "", "civicrm")
  
  #5 internal function: do\_shortcode\_tag((Array:7))
  
  #6 /home/example/public\_html/wp-includes/shortcodes.php(218): preg\_replace\_callback("/[([?)(civicrm)(?![\w-])([^]/]*(?:/(?!])[^]/]*)\*?)(?:(/)]|](?:([^...", "do\_shortcode\_tag", "[civicrm]")
  
  #7 /home/example/public\_html/wp-content/plugins/civicrm/includes/civicrm.shortcodes.php(203): do\_shortcode("[civicrm]")
  
  #8 /home/example/public\_html/wp-includes/class-wp-hook.php(287): CiviCRM\_For\_WordPress\_Shortcodes->prerender(Object(WP))
  
  #9 /home/example/public\_html/wp-includes/class-wp-hook.php(311): WP\_Hook->apply\_filters(NULL, (Array:1))
  
  #10 /home/example/public\_html/wp-includes/plugin.php(544): WP\_Hook->do\_action((Array:1))
  
  #11 /home/example/public\_html/wp-includes/class-wp.php(758): do\_action\_ref\_array("wp", (Array:1))
  
  #12 /home/example/public\_html/wp-includes/functions.php(1285): WP->main("")
  
  #13 /home/example/public\_html/wp-blog-header.php(16): wp()
  
  #14 /home/example/public\_html/index.php(17): require("/home/example/public\_html/wp-blog-header.php")
  
  #15 {main}
  
  the resulting page provides the following generic fatal error message:
  
  "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred. The page you requested is currently unavailable."
  
  As far as I am aware, there have not been any recent changes to our setup that would have prompted the error, as it was working fairly recently. Any tips or direction would be greatly appreciated!
  
  **Tags:** civievent, registration, online-registration
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2020-08-18. Score: 1 | Accepted answer
  
  If you are on wordpress 5.5 than your CiviCRM version should be more than 5.25.x. Also can you check the shortcode that you have added in wp post/page has contribution id.
  
  > **Comments:**
  > **username_0**: Will try upgrading and see if that works. Would you mind clarifying what you mean by checking the shortcode?  
  > **username_0**: Upgrade to 5.28 worked - thanks so much!  
  
  ---
  
  