Answers.Body: <p>If you use the <a href="https://wordpress.org/plugins/events-manager/" rel="nofollow noreferrer">Events Manger</a> plugin try navigating to <code>https://yoursite.com/wp-admin/edit.php?post_type=event&amp;page=events-manager-options&amp;action=update&amp;update_action=timezone-backcompat</code> if you see a description about the timezone settings with a button to <strong>Finalise Upgrade</strong> on that page, it's likely the issue is caused by a non completed update of the Events Manager plugin.</p>
  
  <p>Click on Finalise Upgrade, after the upgrade is completed you should be able to cancel/delete scheduled/unscheduled mailings.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-10T03:59:59.780Z
Answers.Text: Thanks, Andrei, worked for our setup!  Able to Cancel and Delete mailings now.
Answers.UserDisplayName: ChaosBuster
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-08T15:34:37.760Z
Answers.LastActivityDate: 2018-10-08T15:34:37.760Z
Answers.UserDisplayName: Andrei
Answers.Body: <p>Fuzion did some work to add some new functionality namely a PAUSE function for mailings - github.com/civicrm/civicrm-core/pull/11803 - needs some more input and testing if anyone is interested</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-10T04:01:21.873Z
Answers.Text: Thanks, Pete. I would be interested if able to get some time.  Is it in an update?
Answers.UserDisplayName: ChaosBuster
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-06-07T21:00:56.433Z
Answers.LastActivityDate: 2018-06-07T21:00:56.433Z
Answers.UserDisplayName: petednz - fuzion
Answers.Body: <p>Have you tried enabling pop up forms at Administer -- customize data and screens --- display preferences -- enable popup forms</p>
  
  <p>If it still does not work with pop up forms enabled - have you tried disabling wordpress plugins one at a time to see if there are any conflicts? I was not able to replicate this on two wordpress civicrm sites with a similar setup (using shoreditch alpha 17, but I doubt that makes a difference.)</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-04-24T20:08:59.493Z
Answers.Text: Thanks for the suggestions @themak . The Enable Popup Forms was checked.
Answers.UserDisplayName: ChaosBuster
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-04-26T14:45:41.137Z
Answers.Text: @ChaosBuster did you figure out the issue?  Also - do you use wordfence?
Answers.UserDisplayName: themak
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-04-26T20:14:46.797Z
Answers.Text: No, still a problem...and just updated to 5.0.2.  Yes, we use WordFence.
Answers.UserDisplayName: ChaosBuster
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-04-23T04:04:40.667Z
Answers.LastActivityDate: 2018-04-23T04:04:40.667Z
Answers.UserDisplayName: themak
Body: <p>With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page.  </p>
  
  <p>Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related extensions: 
  Angular Profiles (org.civicrm.angularprofiles) version 4.7.31-1.1.0
  FlexMailer (org.civicrm.flexmailer) version 0.2-alpha5
  CiviCRM Bootstrap theme (org.civicrm.shoreditch) version 0.1-alpha16
  Mosaico (uk.co.vedaconsulting.mosaico) version 2.0-beta3.1512698300</p>
  
  <p>When I click Cancel for the Scheduled mailing on the Find Mailings page, I received the following dialog:
  <a href="https://i.sstatic.net/RoVMb.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/RoVMb.jpg" alt="enter image description here"></a></p>
  
  <p>And then the following dialog:
  <a href="https://i.sstatic.net/hMzRM.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/hMzRM.jpg" alt="enter image description here"></a></p>
  
  <p>Then it returns me to the Find Mailings page with no change to the mailing.  I've tried to refresh the screen also to see if there was a delay.</p>
  
  <h1>April 4/22/2018 Update:</h1>
  
  <p>Providing the following additional information to this problem as it might be related.  I am also unable to delete a mailing using the DELETE action on the <em>Draft / Unscheduled Mailings</em> listing.  I AM able to delete the mailing if I click CONTINUE from the listing page and then select DELETE DRAFT when viewing the individual mailing.  The link that the DELETE action is posting when on the listing page is:</p>
  
  <p><a href="http://myorganization.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mailing/browse&amp;action=delete&amp;mid=16&amp;reset=1&amp;confirmed=1" rel="nofollow noreferrer">http://myorganization.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mailing/browse&amp;action=delete&amp;mid=16&amp;reset=1&amp;confirmed=1</a></p>
  
  <p>and the page says that the Link has expired:</p>
  
  <p><a href="https://i.sstatic.net/H3Rff.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/H3Rff.png" alt="The link you followed has expired.  Please try again."></a></p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-04-23T05:39:48.057Z
Comments.Text: have you checked in your ConfigAndLog files relating to this? and if you don't know how to easily access them you could try the Log Viewer extension - https://civicrm.org/extensions/civicrm-log-viewer
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-06-07T08:21:31.447Z
Comments.Text: We face the same problem with a WordPress 4.9.6/CiviCRM 4.7.29 site.
Comments.UserDisplayName: Charles Letaillieur
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-06-07T20:57:29.897Z
Comments.Text: Hi Charles - a 'we have the same problem' comment isn't an Answer so will get downvoted -maybe you do not yet have enough reputation to Comment but if you engage with SE a bit more you will quickly get that I hope. FYI, we did some work to make a PAUSE function available - https://github.com/civicrm/civicrm-core/pull/11803
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-09-11T10:29:23.417Z
Comments.Text: I ran into this recently, do you happen to have or had the plugin [Events Manager](https://wordpress.org/plugins/events-manager/) installed?
Comments.UserDisplayName: Andrei
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-09-12T13:19:09.577Z
Comments.Text: Andrei yes, we do have the Events Manager plugin installed
Comments.UserDisplayName: ChaosBuster
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-09-13T22:53:29.797Z
Comments.Text: @ChaosBuster one of the Events Manger updates changed some timezone settings, but for some reason the upgrade did not trigger/run (I have not dug into the issue). Navigate to this url on your site `https://yoursite.com/wp-admin/edit.php?post_type=event&page=events-manager-options&action=update&update_action=timezone-backcompat` if you see a description about the timezone settings with a button to *Finalise Upgrade*, proceed with the upgrade, after that you should be able to delete mailings again.
Comments.UserDisplayName: Andrei
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-09-24T20:45:32.787Z
Comments.Text: BINGO!  Thanks, Andrei, that solved it.  You might want to add as an Answer.
Comments.UserDisplayName: ChaosBuster
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-08T15:35:09.487Z
Comments.Text: @ChaosBuster good to hear, answer added.
Comments.UserDisplayName: Andrei
Tags: <civimail><mailing><mosaico>
Title: Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)
ThreadText: # Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)
  
  (Asked by: username_0 on 2018-03-26)
  
  With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page.
  
  Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related extensions:
  Angular Profiles (org.civicrm.angularprofiles) version 4.7.31-1.1.0
  FlexMailer (org.civicrm.flexmailer) version 0.2-alpha5
  CiviCRM Bootstrap theme (org.civicrm.shoreditch) version 0.1-alpha16
  Mosaico (uk.co.vedaconsulting.mosaico) version 2.0-beta3.1512698300
  
  When I click Cancel for the Scheduled mailing on the Find Mailings page, I received the following dialog:
  [![enter image description here](https://i.sstatic.net/RoVMb.jpg)](https://i.sstatic.net/RoVMb.jpg)
  
  And then the following dialog:
  [![enter image description here](https://i.sstatic.net/hMzRM.jpg)](https://i.sstatic.net/hMzRM.jpg)
  
  Then it returns me to the Find Mailings page with no change to the mailing. I've tried to refresh the screen also to see if there was a delay.
  
  # April 4/22/2018 Update:
  
  Providing the following additional information to this problem as it might be related. I am also unable to delete a mailing using the DELETE action on the *Draft / Unscheduled Mailings* listing. I AM able to delete the mailing if I click CONTINUE from the listing page and then select DELETE DRAFT when viewing the individual mailing. The link that the DELETE action is posting when on the listing page is:
  
  <http://myorganization.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/mailing/browse&action=delete&mid=16&reset=1&confirmed=1>
  
  and the page says that the Link has expired:
  
  [![The link you followed has expired.  Please try again.](https://i.sstatic.net/H3Rff.png)](https://i.sstatic.net/H3Rff.png)
  
  **Tags:** civimail, mailing, mosaico
  
  > **Comments:**
  > **username_1**: have you checked in your ConfigAndLog files relating to this? and if you don't know how to easily access them you could try the Log Viewer extension - https://civicrm.org/extensions/civicrm-log-viewer  
  > **username_2**: We face the same problem with a WordPress 4.9.6/CiviCRM 4.7.29 site.  
  > **username_1**: Hi username_2 - a 'we have the same problem' comment isn't an Answer so will get downvoted -maybe you do not yet have enough reputation to Comment but if you engage with SE a bit more you will quickly get that I hope. FYI, we did some work to make a PAUSE function available - https://github.com/civicrm/civicrm-core/pull/11803  
  > **username_3**: I ran into this recently, do you happen to have or had the plugin [Events Manager](https://wordpress.org/plugins/events-manager/) installed?  
  > **username_0**: username_3 yes, we do have the Events Manager plugin installed  
  > **username_3**: @username_0 one of the Events Manger updates changed some timezone settings, but for some reason the upgrade did not trigger/run (I have not dug into the issue). Navigate to this url on your site `https://yoursite.com/wp-admin/edit.php?post_type=event&page=events-manager-options&action=update&update_action=timezone-backcompat` if you see a description about the timezone settings with a button to *Finalise Upgrade*, proceed with the upgrade, after that you should be able to delete mailings again.  
  > **username_0**: BINGO!  Thanks, username_3, that solved it.  You might want to add as an Answer.  
  > **username_3**: @username_0 good to hear, answer added.  
  
  ---
  
  ## 3 answers
  
  ### Answer by username_3 on 2018-10-08. Score: 2
  
  If you use the [Events Manger](https://wordpress.org/plugins/events-manager/) plugin try navigating to `https://yoursite.com/wp-admin/edit.php?post_type=event&page=events-manager-options&action=update&update_action=timezone-backcompat` if you see a description about the timezone settings with a button to **Finalise Upgrade** on that page, it's likely the issue is caused by a non completed update of the Events Manager plugin.
  
  Click on Finalise Upgrade, after the upgrade is completed you should be able to cancel/delete scheduled/unscheduled mailings.
  
  > **Comments:**
  > **username_0**: Thanks, username_3, worked for our setup!  Able to Cancel and Delete mailings now.  
  
  ---
  
  ### Answer by username_1 on 2018-06-07. Score: 0
  
  username_1 did some work to add some new functionality namely a PAUSE function for mailings - github.com/civicrm/civicrm-core/pull/11803 - needs some more input and testing if anyone is interested
  
  > **Comments:**
  > **username_0**: Thanks, Pete. I would be interested if able to get some time.  Is it in an update?  
  
  ---
  
  ### Answer by username_4 on 2018-04-23. Score: 0
  
  Have you tried enabling pop up forms at Administer -- customize data and screens --- display preferences -- enable popup forms
  
  If it still does not work with pop up forms enabled - have you tried disabling wordpress plugins one at a time to see if there are any conflicts? I was not able to replicate this on two wordpress civicrm sites with a similar setup (using shoreditch alpha 17, but I doubt that makes a difference.)
  
  > **Comments:**
  > **username_0**: Thanks for the suggestions @username_4 . The Enable Popup Forms was checked.  
  > **username_4**: @username_0 did you figure out the issue?  Also - do you use wordfence?  
  > **username_0**: No, still a problem...and just updated to 5.0.2.  Yes, we use WordFence.  
  
  ---
  
  