Answers.Body: <p>Are you sure the two computers access the same address? It's a common mistake to have both www.yourdomain.org and yourdomain.org (without the www) that display the same pages. </p>
  
  <p>Unfortunately, connecting to one doesn't automatically connect to the other, even if they look exactly the same. It's the same with the protocol, so login on http:://yourdomain.org doesn't mean you are authenticated on <a href="https://yourdomain.org" rel="nofollow">https://yourdomain.org</a>.</p>
  
  <p>Check what is the main domain name and protocol, the one put into civicrm.settings.php, it must me the "official" one and it's where you have to do and login to work properly. That's probably what was done on the computer that works but you are logged to the "wrong" domain on the second one.</p>
  
  <p>X+</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-22T17:01:51.537Z
Answers.Text: Another common issue is http:// versus https://, which leads to a similar set of symptoms.
Answers.UserDisplayName: Jon G - Megaphone Tech
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-23T07:04:41.830Z
Answers.Text: Good point, adding it to my answer
Answers.UserDisplayName: Xavier
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-22T13:51:53.607Z
Answers.LastActivityDate: 2015-09-23T07:07:21.807Z
Answers.LastEditDate: 2015-09-23T07:07:21.807Z
Answers.UserDisplayName: Xavier
Body: <p>I am getting an access denied when looking at the report statistics in a mailing on one computer, but when I log in using another computer but the same user I can see the report just fine. Any ideas? One computer is apple and one a pc. </p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-09-21T21:40:57.230Z
Comments.Text: What browsers are you using on both the apple and the pc?  And what version of CiviCRM are you running, and what is your CMS?
Comments.UserDisplayName: DaveD
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-09-22T15:38:36.770Z
Comments.Text: What's the exact 'access denied' message? Is it definitely a Civi error?
Comments.UserDisplayName: Andrew West
Tags: <permissions>
Title: Access Denied on one computer, but not another using same user
ThreadText: # Access Denied on one computer, but not another using same user
  
  (Asked by: username_0 on 2015-09-21)
  
  I am getting an access denied when looking at the report statistics in a mailing on one computer, but when I log in using another computer but the same user I can see the report just fine. Any ideas? One computer is apple and one a pc.
  
  **Tags:** permissions
  
  > **Comments:**
  > **username_1**: What browsers are you using on both the apple and the pc?  And what version of CiviCRM are you running, and what is your CMS?  
  > **username_2**: What's the exact 'access denied' message? Is it definitely a Civi error?  
  
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  ## 1 answers
  
  ### Answer by username_3 on 2015-09-22. Score: 4
  
  Are you sure the two computers access the same address? It's a common mistake to have both www.yourdomain.org and yourdomain.org (without the www) that display the same pages.
  
  Unfortunately, connecting to one doesn't automatically connect to the other, even if they look exactly the same. It's the same with the protocol, so login on http:://yourdomain.org doesn't mean you are authenticated on <https://yourdomain.org>.
  
  Check what is the main domain name and protocol, the one put into civicrm.settings.php, it must me the "official" one and it's where you have to do and login to work properly. That's probably what was done on the computer that works but you are logged to the "wrong" domain on the second one.
  
  X+
  
  > **Comments:**
  > **username_4**: Another common issue is http:// versus https://, which leads to a similar set of symptoms.  
  > **username_3**: Good point, adding it to my answer  
  
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