Body: <p>I'm having an issue where the admin is kicking a user out after an indefinite period of time. The corresponding error message is</p>
  
  <p><strong>Tried to restore session from a cookie, but the given hashed database token value does not appear to belong to the given login name. Hashed db value: 5740fb357a555db6a1ee9e9ea2160179daeed342czozMjoiWjdzUk94ZHVSZGJlMEVOT2JyUFJxcmxkY01FeGhoeU0iOw== and loginName: omitted for stack exchange.</strong></p>
  
  <p>A few minutes later I see another error:</p>
  
  <p><strong>2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/cache/, but could not.
  2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/assets/, but could not.
  2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/temp/, but could not.</strong></p>
  
  <p>My craft directory is installed above my public_html directory.</p>
  
  <p>Here are some things I've tried:</p>
  
  <ol>
  <li>Verified permissions [755] for the app, config and storage directories.</li>
  <li>Set overridePhpSession = true</li>
  <li>Set userSessionDuration = false</li>
  </ol>
  
  <p>I have not been able to duplicate the error, so at this point I would have to say the error is only effecting 1 user. I had him try a different browser (chrome was previously using IE) and clear his cookies as well. The error still happened in chrome.</p>
  
  <p>Any suggestions you have are appreciated.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-01-20T03:59:56.573Z
Comments.Text: Is it a particular user or all users?
Comments.UserDisplayName: Brad Bell
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-01-20T12:27:26.110Z
Comments.Text: I have not been able to duplicate the error, so at this point I would have to say it is only effecting 1 user. I had him try a different browser (chrome) and clear his cookies as well.
Comments.UserDisplayName: triplethreat23
Tags: <admin><error>
Title: Admin Forcing Logout
ThreadText: # Admin Forcing Logout
  
  (Asked by: username_0 on 2016-01-19)
  
  I'm having an issue where the admin is kicking a user out after an indefinite period of time. The corresponding error message is
  
  **Tried to restore session from a cookie, but the given hashed database token value does not appear to belong to the given login name. Hashed db value: 5740fb357a555db6a1ee9e9ea2160179daeed342czozMjoiWjdzUk94ZHVSZGJlMEVOT2JyUFJxcmxkY01FeGhoeU0iOw== and loginName: omitted for stack exchange.**
  
  A few minutes later I see another error:
  
  **2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/cache/, but could not.
  2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/assets/, but could not.
  2016/01/19 21:53:16 [error] [application] Tried to read the folder contents of /home/domain.com/craft/storage/runtime/temp/, but could not.**
  
  My craft directory is installed above my public\_html directory.
  
  Here are some things I've tried:
  
  1. Verified permissions [755] for the app, config and storage directories.
  2. Set overridePhpSession = true
  3. Set userSessionDuration = false
  
  I have not been able to duplicate the error, so at this point I would have to say the error is only effecting 1 user. I had him try a different browser (chrome was previously using IE) and clear his cookies as well. The error still happened in chrome.
  
  Any suggestions you have are appreciated.
  
  **Tags:** admin, error
  
  > **Comments:**
  > **username_1**: Is it a particular user or all users?  
  > **username_0**: I have not been able to duplicate the error, so at this point I would have to say it is only effecting 1 user. I had him try a different browser (chrome) and clear his cookies as well.  
  
  ---
  
  ## 0 answers
  
  