Answers.Body: <p>If you don’t have access to another admin account, you could unlock the account directly in the database.</p>
  
  <p>Change the <code>lock</code> value to 0 for the account in the <code>craft_users</code> table.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-14T20:37:52.107Z
Answers.LastActivityDate: 2016-11-14T20:37:52.107Z
Answers.UserDisplayName: carlcs
Body: <p>My account is locked and I cant figure out how to unlock it. I tried resetting the password, but have yet to receive an email with a new one. Is there an alternative way to logging back on? I recently changed the password and because it is a shared dashboard, I think someone (who was unaware of the pw change) may have tried logging in too many times which is how the account locked. </p>
  
Tags: <users><admin><tags><password>
Title: How do I UNLOCK my account?
ThreadText: # How do I UNLOCK my account?
  
  (Asked by: username_0 on 2016-11-14)
  
  My account is locked and I cant figure out how to unlock it. I tried resetting the password, but have yet to receive an email with a new one. Is there an alternative way to logging back on? I recently changed the password and because it is a shared dashboard, I think someone (who was unaware of the pw change) may have tried logging in too many times which is how the account locked.
  
  **Tags:** users, admin, tags, password
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2016-11-14. Score: 5
  
  If you don’t have access to another admin account, you could unlock the account directly in the database.
  
  Change the `lock` value to 0 for the account in the `craft_users` table.
  
  
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