Answers.Body: <blockquote>
  <p>Dreamhost was ...uh...less than helpful on the matter.</p>
  </blockquote>
  <p>That's always been my experience with them.</p>
  <p>Best I can tell (from <a href="https://github.com/the-paperless-project/paperless/issues/98" rel="nofollow noreferrer">https://github.com/the-paperless-project/paperless/issues/98</a> which has a similar error message) that error is coming from Imagick.</p>
  <p>Whether it's a bug in Imagick (possible) or Dreamhost has misconfigured it on the VPS (more likely), it's hard to say, but either way, they should be looking into it.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-17T18:40:34.250Z
Answers.Text: Basically, they said they can't do anything about it. Said Imagick is installed correctly.
  
  I have the same site on 3 different servers:
  
  1. https://scalecomputing.com DREAMHOST (works fine) - Imagick 3.4.3RC1 (ImageMagick 6.7.7-10)
  2. http://scale.rocks (works fine) ARCUSTECH - Imagick 3.4.4 (ImageMagick 6.9.10-23)
  3. http://myscale.it (500 error) DREAMHOST - Imagick 3.4.4 (ImageMagick 6.9.7-4)
Answers.UserDisplayName: Brandon
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-17T22:37:07.547Z
Answers.Text: Eww... might be worth finding a new host for that site?
Answers.UserDisplayName: Brad Bell
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-18T17:22:20.600Z
Answers.Text: Yea, I think I'm going to. Thanks for replying and letting me know I wasn't crazy. I saw that link you shared before creating this thread, but I just wanted to tap the community to see if they've ever had similar issues.
Answers.UserDisplayName: Brandon
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-16T23:27:36.937Z
Answers.LastActivityDate: 2020-08-16T23:27:36.937Z
Answers.UserDisplayName: Brad Bell
Body: <p>Dreamhost upgraded my VPS overnight and I immediately got a 500 error. The site currently works on another Dreamhost VPS (the original below) and an Arcustech server.</p>
  <p><strong>After checking the error logs I'm receiving this error:</strong></p>
  <pre><code>AH01215: php73.cgi: unable to extent pixel cache `No such file or directory' @ fatal/cache.c/CacheSignalHandler/3626.: /dh/cgi-system/php73.cgi
  </code></pre>
  <p><strong>The server was upgraded from:</strong></p>
  <pre><code>Distributor ID: Ubuntu
  Description:    Ubuntu 14.04.5 LTS
  Release:    14.04
  Codename:   trusty
  </code></pre>
  <p>to:</p>
  <pre><code>Distributor ID: Debian
  Description:    Debian GNU/Linux 9.12 (stretch)
  Release:    9.12
  Codename:   stretch
  </code></pre>
  <p>I've done the following to try to resolve it</p>
  <ol>
  <li>Deleted composer.lock &amp; vendor/ and reinstalled everything.</li>
  <li>Started a fresh directory and change the site to run out of that directory
  restarted the MySql VPS, and VPS</li>
  <li>Deleted mysqlVPS and VPS, the ordered a fresh build of both, reinstalling node, composer, etc.and rebuilding the site there</li>
  </ol>
  <p>Dreamhost was ...uh...less than helpful on the matter.</p>
  <p>Has anyone ever seen this problem?</p>
  
Tags: <error><server><hosting>
Title: 500 Error after Dreamhost server upgrade
ThreadText: # 500 Error after Dreamhost server upgrade
  
  (Asked by: username_0 on 2020-08-14)
  
  Dreamhost upgraded my VPS overnight and I immediately got a 500 error. The site currently works on another Dreamhost VPS (the original below) and an Arcustech server.
  
  **After checking the error logs I'm receiving this error:**
  
  ```
  AH01215: php73.cgi: unable to extent pixel cache `No such file or directory' @ fatal/cache.c/CacheSignalHandler/3626.: /dh/cgi-system/php73.cgi
  
  ```
  
  **The server was upgraded from:**
  
  ```
  Distributor ID: Ubuntu
  Description:    Ubuntu 14.04.5 LTS
  Release:    14.04
  Codename:   trusty
  
  ```
  
  to:
  
  ```
  Distributor ID: Debian
  Description:    Debian GNU/Linux 9.12 (stretch)
  Release:    9.12
  Codename:   stretch
  
  ```
  
  I've done the following to try to resolve it
  
  1. Deleted composer.lock & vendor/ and reinstalled everything.
  2. Started a fresh directory and change the site to run out of that directory
     restarted the MySql VPS, and VPS
  3. Deleted mysqlVPS and VPS, the ordered a fresh build of both, reinstalling node, composer, etc.and rebuilding the site there
  
  Dreamhost was ...uh...less than helpful on the matter.
  
  Has anyone ever seen this problem?
  
  **Tags:** error, server, hosting
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2020-08-16. Score: 0
  
  > Dreamhost was ...uh...less than helpful on the matter.
  
  That's always been my experience with them.
  
  Best I can tell (from <https://github.com/the-paperless-project/paperless/issues/98> which has a similar error message) that error is coming from Imagick.
  
  Whether it's a bug in Imagick (possible) or Dreamhost has misconfigured it on the VPS (more likely), it's hard to say, but either way, they should be looking into it.
  
  > **Comments:**
  > **username_0**: Basically, they said they can't do anything about it. Said Imagick is installed correctly.  I have the same site on 3 different servers:  1. https://scalecomputing.com DREAMHOST (works fine) - Imagick 3.4.3RC1 (ImageMagick 6.7.7-10) 2. http://scale.rocks (works fine) ARCUSTECH - Imagick 3.4.4 (ImageMagick 6.9.10-23) 3. http://myscale.it (500 error) DREAMHOST - Imagick 3.4.4 (ImageMagick 6.9.7-4)  
  > **username_1**: Eww... might be worth finding a new host for that site?  
  > **username_0**: Yea, I think I'm going to. Thanks for replying and letting me know I wasn't crazy. I saw that link you shared before creating this thread, but I just wanted to tap the community to see if they've ever had similar issues.  
  
  ---
  
  