Answers.Body: <p>Is she trying to suspend another user who's an admin user?</p>
  <p>I just tested this and your scenario would happen if she's trying to suspend an Admin's account.</p>
  <p>A user who's has Admin privileges can only suspend another Admin otherwise you'd have users with lower-level permissions overriding those with higher level ones.</p>
  <p>In Craft 3, you get a more clear message if this happens:</p>
  <p><a href="https://i.sstatic.net/QFBso.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/QFBso.png" alt="enter image description here" /></a></p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-01-27T00:24:23.520Z
Answers.Text: Thanks. I didn't think of that. This is a new client, whose Craft installation I helping them with. I didn't realise quite so many users had full Admin level privileges. It turns out the user they were trying to suspect is one with full Admin rights. Problem solved.
Answers.UserDisplayName: inspirednz
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-01-27T17:23:13.917Z
Answers.Text: @inspirednz - Nice, glad you got it fixed... easy fix. Now you get to tell people they don't need full admin... now that's a different conversation!
Answers.UserDisplayName: RitterKnight
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Answers.CreationDate: 2021-01-26T16:45:06.117Z
Answers.LastActivityDate: 2021-01-26T16:52:18.780Z
Answers.LastEditDate: 2021-01-26T16:52:18.780Z
Answers.UserDisplayName: RitterKnight
Body: <p>This pertains to a Craft v2.9.2 installation.</p>
  <p>User X is an admin user. So she has permission for pretty much everything, except accessing site settings, etc.
  For an unknown reason, User X is unable to suspend other users.
  User X has all permissions assignable under <code>General</code> and <code>Users</code> on the <code>Permissions</code> tab.</p>
  <p>Yet when she tries to suspend another user, Craft returns the following error:</p>
  <pre><code>Unauthorized
  You don’t have the proper credentials to access this page.
  </code></pre>
  <p>I have no idea why. Is there something I am over-looking regarding what's required for a user to suspect another user?</p>
  <p>Is there a way to find out what is causing this issue? Such as a log of such issues?</p>
  <p>Thank you.</p>
  
Tags: <permissions>
Title: Craft 2: Suspend user results in "Unauthorized You don’t have the proper credentials to access this page."
ThreadText: # Craft 2: Suspend user results in "Unauthorized You don’t have the proper credentials to access this page."
  
  (Asked by: username_0 on 2021-01-26)
  
  This pertains to a Craft v2.9.2 installation.
  
  User X is an admin user. So she has permission for pretty much everything, except accessing site settings, etc.
  For an unknown reason, User X is unable to suspend other users.
  User X has all permissions assignable under `General` and `Users` on the `Permissions` tab.
  
  Yet when she tries to suspend another user, Craft returns the following error:
  
  ```
  Unauthorized
  You don’t have the proper credentials to access this page.
  
  ```
  
  I have no idea why. Is there something I am over-looking regarding what's required for a user to suspect another user?
  
  Is there a way to find out what is causing this issue? Such as a log of such issues?
  
  Thank you.
  
  **Tags:** permissions
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2021-01-26. Score: 2 | Accepted answer
  
  Is she trying to suspend another user who's an admin user?
  
  I just tested this and your scenario would happen if she's trying to suspend an Admin's account.
  
  A user who's has Admin privileges can only suspend another Admin otherwise you'd have users with lower-level permissions overriding those with higher level ones.
  
  In Craft 3, you get a more clear message if this happens:
  
  [![enter image description here](https://i.sstatic.net/QFBso.png)](https://i.sstatic.net/QFBso.png)
  
  > **Comments:**
  > **username_0**: Thanks. I didn't think of that. This is a new client, whose Craft installation I helping them with. I didn't realise quite so many users had full Admin level privileges. It turns out the user they were trying to suspect is one with full Admin rights. Problem solved.  
  > **username_1**: @username_0 - Nice, glad you got it fixed... easy fix. Now you get to tell people they don't need full admin... now that's a different conversation!  
  
  ---
  
  