Answers.Body: <p>“Reactivate” is the button you are looking for. Try checking for updates so Craft gets updated license info – the Trial badge sholud go away once Craft realizes that it’s licensed to run Pro. (If not, please contact support@craftcms.com and send in your <code>config/license.key</code> file, and we’ll sort it out.)</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-08-01T07:15:56.523Z
Answers.Text: Yes, as I stated in my question i've tried this multiple times. 
  
  It seems to work "Craft has been upgraded succesfully" but does not actually convert the install to PRO.
Answers.UserDisplayName: hethaasje
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-08-04T16:50:23.080Z
Answers.Text: That’s not expected behavior so please contact support@craftcms.com
Answers.UserDisplayName: Brandon Kelly
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-11-21T22:07:31.277Z
Answers.Text: Just went through the same issue and sent an email to support. Change the color of the button and the wording! Maybe just "Activate" or "Activate Pro". I think I saw it quickly, and the word Reactivate made me feel like I had to buy it a second time.
Answers.UserDisplayName: mateostabio
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-05-22T08:09:38.253Z
Answers.Text: Unfortunately this issue has not been resolved yet. We are still looking for a solution.
Answers.UserDisplayName: hethaasje
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-05-22T10:17:29.307Z
Answers.Text: @het_haasje Have you contacted support@craftcms.com?
Answers.UserDisplayName: Brandon Kelly
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-07-26T15:22:38.727Z
Answers.LastActivityDate: 2018-07-26T15:22:38.727Z
Answers.UserDisplayName: Brandon Kelly
Body: <p>I've had to continue with a Craft CMS install somebody else did, now trying to make sense of it.</p>
  
  <p>A client bought a PRO licence, but the CMS seems to still have a SOLO installed. Is there anyway to convert one to another without having down time in the site?</p>
  
  <p>There is no option to upgrade the CMS once you bought the PRO license.</p>
  
  <p>Thanks in advance</p>
  
  <p>Edit: worth noting that clicking "reactivate" results in a "Craft has successfully been upgraded" but does not result in the removal of the "trial" message in the bottom or in added functions.</p>
  
  <p><a href="https://i.sstatic.net/6wqLv.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/6wqLv.png" alt="solo/pro"></a></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-07-26T17:11:30.910Z
Comments.Text: Do you have the config/licence.key file from the install that was upgraded?
Comments.UserDisplayName: Simon Kuran
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-08-01T07:16:29.940Z
Comments.Text: config/license.key is the same as in the CRAFT ID. Checked and reuploaded to make sure.
Comments.UserDisplayName: hethaasje
Tags: <license>
Title: Convert CMS from SOLO version to PRO
ThreadText: # Convert CMS from SOLO version to PRO
  
  (Asked by: username_0 on 2018-07-26)
  
  I've had to continue with a Craft CMS install somebody else did, now trying to make sense of it.
  
  A client bought a PRO licence, but the CMS seems to still have a SOLO installed. Is there anyway to convert one to another without having down time in the site?
  
  There is no option to upgrade the CMS once you bought the PRO license.
  
  Thanks in advance
  
  Edit: worth noting that clicking "reactivate" results in a "Craft has successfully been upgraded" but does not result in the removal of the "trial" message in the bottom or in added functions.
  
  [![solo/pro](https://i.sstatic.net/6wqLv.png)](https://i.sstatic.net/6wqLv.png)
  
  **Tags:** license
  
  > **Comments:**
  > **username_1**: Do you have the config/licence.key file from the install that was upgraded?  
  > **username_0**: config/license.key is the same as in the CRAFT ID. Checked and reuploaded to make sure.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2018-07-26. Score: 4
  
  “Reactivate” is the button you are looking for. Try checking for updates so Craft gets updated license info – the Trial badge sholud go away once Craft realizes that it’s licensed to run Pro. (If not, please contact support@craftcms.com and send in your `config/license.key` file, and we’ll sort it out.)
  
  > **Comments:**
  > **username_0**: Yes, as I stated in my question i've tried this multiple times.   It seems to work "Craft has been upgraded succesfully" but does not actually convert the install to PRO.  
  > **username_2**: That’s not expected behavior so please contact support@craftcms.com  
  > **username_3**: Just went through the same issue and sent an email to support. Change the color of the button and the wording! Maybe just "Activate" or "Activate Pro". I think I saw it quickly, and the word Reactivate made me feel like I had to buy it a second time.  
  > **username_0**: Unfortunately this issue has not been resolved yet. We are still looking for a solution.  
  > **username_2**: @het_haasje Have you contacted support@craftcms.com?  
  
  ---
  
  