<p>I have been 'playing' with my account at ripple.com. Among other things I tried to access another Bitcoin issuer (server, gateway?) by typing and saving WeExchange address in Advanced, Options, Web Socket. I think I may have typed in the incorrect address.</p>

<p>I was logged out and when I tried to log back in, I get "loading" icon shown 'forever'. In fact, I can't even get to the login page.</p>

<p>All in all, I cannot access my wallet/account anymore.</p>

<p>What can I do now? I filed a bug report at client GitHub but am hoping I may get a response here faster, plus it is not a bad idea to have the solution documented also here.</p>

<p>I am using Chrome on Windows.</p>

CC BY-SA 3.0
2013-04-20T18:55:02.817Z
Can't site admins do anything about this incessant downvoting with no arguments?
Bitripple
CC BY-SA 3.0
2013-04-21T14:15:09.080Z
You don't need to connect your client to a different server to use a different gateway. One has nothing to do with the other. When you say "when I tried to log back in", what *precisely* do you mean?
David Schwartz
CC BY-SA 3.0
2013-04-21T15:10:26.740Z
Means: typed ripple.com in Chrome address bar, on page that shows clicked on **Open Wallet** in the top right corner, then on next page **Existing users, access your wallet here**, clicked on `wallet here`. The next page shows loading icon and stays like that. However, I have found a solution by editing local storage of that page with Chrome Developer tools. I could log in again after I edited websocket_ip and set it back to s1.ripple.com. I'll leave bug report [GitHub link](https://github.com/rippleFoundation/ripple-client/issues/441) because many users wouldn't be able to figure this out.
Bitripple
CC BY-SA 3.0
2013-04-21T16:40:00.333Z
**A gateway runs a Ripple server, rippled, to promote the health of the network and to have their own a trusted interface to the Ripple network.** per
[wiki](https://ripple.com/wiki/Gateway_Integration_Manual) so it is really not correct to say that one has nothing to do with another. Unless something changed in that respect?
Bitripple
CC BY-SA 3.0
2013-04-21T17:38:04.890Z
That's how the gateway itself accesses the Ripple network. It has nothing whatsoever to do with how other people access either the Ripple network or the gateway.
David Schwartz
CC BY-SA 3.0
2013-04-21T18:00:30.140Z
I see (I think). Since gateway can be a shop down the street it doesn't necessarily have http(s) address and http(s) address of its ripple server doesn't necessarily serve gateway clients.
Bitripple
CC BY-SA 3.0
2013-04-23T00:41:00.210Z
Why was this downvoted? This is a valid client usability problem whatever I was thinking I may be connecting to when changing Web socket address.
Bitripple
<ripple><ripple-client>
How can I recover access to Ripple wallet
Bitripple
# How can I recover access to Ripple wallet

(Asked by: username_0 on 2013-04-20)

I have been 'playing' with my account at ripple.com. Among other things I tried to access another Bitcoin issuer (server, gateway?) by typing and saving WeExchange address in Advanced, Options, Web Socket. I think I may have typed in the incorrect address.

I was logged out and when I tried to log back in, I get "loading" icon shown 'forever'. In fact, I can't even get to the login page.

All in all, I cannot access my wallet/account anymore.

What can I do now? I filed a bug report at client GitHub but am hoping I may get a response here faster, plus it is not a bad idea to have the solution documented also here.

I am using Chrome on Windows.

**Tags:** ripple, ripple-client

> **Comments:**
> **username_0**: Can't site admins do anything about this incessant downvoting with no arguments?  
> **username_1**: You don't need to connect your client to a different server to use a different gateway. One has nothing to do with the other. When you say "when I tried to log back in", what *precisely* do you mean?  
> **username_0**: Means: typed ripple.com in Chrome address bar, on page that shows clicked on **Open Wallet** in the top right corner, then on next page **Existing users, access your wallet here**, clicked on `wallet here`. The next page shows loading icon and stays like that. However, I have found a solution by editing local storage of that page with Chrome Developer tools. I could log in again after I edited websocket_ip and set it back to s1.ripple.com. I'll leave bug report [GitHub link](https://github.com/rippleFoundation/ripple-client/issues/441) because many users wouldn't be able to figure this out.  
> **username_0**: **A gateway runs a Ripple server, rippled, to promote the health of the network and to have their own a trusted interface to the Ripple network.** per [wiki](https://ripple.com/wiki/Gateway_Integration_Manual) so it is really not correct to say that one has nothing to do with another. Unless something changed in that respect?  
> **username_1**: That's how the gateway itself accesses the Ripple network. It has nothing whatsoever to do with how other people access either the Ripple network or the gateway.  
> **username_0**: I see (I think). Since gateway can be a shop down the street it doesn't necessarily have http(s) address and http(s) address of its ripple server doesn't necessarily serve gateway clients.  
> **username_0**: Why was this downvoted? This is a valid client usability problem whatever I was thinking I may be connecting to when changing Web socket address.  

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## 0 answers

