<p><a href="https://CryptoSec.info" rel="nofollow noreferrer">CryptoSec.info</a> has a complete and updated guide for this specific problem.</p>

<p>To summarize the article, here are the two methods to restore your Ledger Nano S/X:</p>

<blockquote>
  <ol>
  <li>Open your device and Navigate to <strong>Settings</strong> > <strong>Device</strong> > <strong>Reset all</strong></li>
  <li>Enter the wrong PIN three times</li>
  </ol>
</blockquote>

<p>For the full detailed guide, check out: <a href="https://cryptosec.info/how-to-reset-ledger-wallet/" rel="nofollow noreferrer">How To Reset Your Ledger Nano S/Nano X</a></p>

CC BY-SA 4.0
2019-02-21T05:04:46.043Z
Welcome to Bitcoin.SE. While this link may answer the question, it would be [preferable](https://bitcoin.stackexchange.com/help/how-to-answer) to include quotes from the linked site that explain what to do. Links can disappear and their contents change.
Ava Chow
CC BY-SA 4.0
2019-02-21T04:31:16.687Z
2019-02-21T05:56:05.783Z
2019-02-21T05:56:05.783Z
Kram Umali
<p>From the <a href="https://support.ledgerwallet.com/hc/en-us/articles/360000613793-Ledger-Nano-S-configuration-guide" rel="nofollow noreferrer">Nano S Configuration Guide</a>:</p>
<blockquote>
<p>How to erase or reset your Ledger Nano S?</p>
<p>If you acquired a second-hand Ledger Nano S, or if you want to create
a second wallet, follow this tutorial to learn how to reset your
device first.</p>
<ol>
<li>Connect your Ledger Nano S</li>
<li>Enter a wrong PIN code and validate by
pressing both buttons</li>
<li>Repeat the 2nd step two more times</li>
<li>Once your Nano S displays the message &quot;Your device has been reset&quot;, press both buttons until the &quot;Welcome&quot; message is displayed, or disconnect and reconnect your device.</li>
</ol>
<p>Then you will be able to <a href="https://support.ledgerwallet.com/hc/en-us/articles/115005165309-How-to-import-recover-a-backup-on-a-Nano-S-" rel="nofollow noreferrer">restore a wallet</a> or create a new one.</p>
</blockquote>
<p>Also keep in mind that your device may have been tampered with and does not contain genuine hardware. You will want to read <a href="https://support.ledgerwallet.com/hc/en-us/articles/115005321449-How-to-verify-the-security-integrity-of-my-Nano-S-" rel="nofollow noreferrer">this guide</a> to ensure that your hardware is genuine.</p>

CC BY-SA 3.0
2018-02-19T05:11:27.347Z
2018-02-19T05:11:27.347Z
2020-06-16T11:10:03.350Z
Ava Chow
<p>I just bought a used ledger nano s from amazon and ebay. What is the best method of wiping this device and factory reset it? What are some other precautions before using this used device?  </p>

<wallet-security><hardware-wallet><ledger-hardware-wallet>
Bought a used ledger nano s from Amazon / Ebay. How do you factory reset the Ledger Nano S?
Patoshi パトシ
# Bought a used ledger nano s from Amazon / Ebay. How do you factory reset the Ledger Nano S?

(Asked by: username_0 on 2018-02-18)

I just bought a used ledger nano s from amazon and ebay. What is the best method of wiping this device and factory reset it? What are some other precautions before using this used device?

**Tags:** wallet-security, hardware-wallet, ledger-hardware-wallet


---

## 2 answers

### Answer by username_1 on 2019-02-21. Score: 0 | Accepted answer

[CryptoSec.info](https://CryptoSec.info) has a complete and updated guide for this specific problem.

To summarize the article, here are the two methods to restore your Ledger Nano S/X:

> 1. Open your device and Navigate to **Settings** > **Device** > **Reset all**
> 2. Enter the wrong PIN three times

For the full detailed guide, check out: [How To Reset Your Ledger Nano S/Nano X](https://cryptosec.info/how-to-reset-ledger-wallet/)

> **Comments:**
> **username_2**: Welcome to Bitcoin.SE. While this link may answer the question, it would be [preferable](https://bitcoin.stackexchange.com/help/how-to-answer) to include quotes from the linked site that explain what to do. Links can disappear and their contents change.  

---

### Answer by username_2 on 2018-02-19. Score: 2

From the [Nano S Configuration Guide](https://support.ledgerwallet.com/hc/en-us/articles/360000613793-Ledger-Nano-S-configuration-guide):

> How to erase or reset your Ledger Nano S?
>
> If you acquired a second-hand Ledger Nano S, or if you want to create
> a second wallet, follow this tutorial to learn how to reset your
> device first.
>
> 1. Connect your Ledger Nano S
> 2. Enter a wrong PIN code and validate by
>    pressing both buttons
> 3. Repeat the 2nd step two more times
> 4. Once your Nano S displays the message "Your device has been reset", press both buttons until the "Welcome" message is displayed, or disconnect and reconnect your device.
>
> Then you will be able to [restore a wallet](https://support.ledgerwallet.com/hc/en-us/articles/115005165309-How-to-import-recover-a-backup-on-a-Nano-S-) or create a new one.

Also keep in mind that your device may have been tampered with and does not contain genuine hardware. You will want to read [this guide](https://support.ledgerwallet.com/hc/en-us/articles/115005321449-How-to-verify-the-security-integrity-of-my-Nano-S-) to ensure that your hardware is genuine.


---

