<p>I recently got mine locked because my YubiKey broke.</p>

<p>When you want to disable the YubiKey for your account, your account will be frozen <em>for two weeks</em>. I had my account information verified and still got locked.</p>

CC BY-SA 3.0
2013-05-02T20:16:39.357Z
2013-05-02T20:16:39.357Z
Steven Roose
<p>What you call "locked" is more exactly "AML flag", concerning money laundering regulations.</p>

<p>More or less everything that is "suspicious" can get you AML flagged.</p>

<p>A few publicly well known examples that will get you flagged are if you are accessing mtgox from the TOR network or other anonymous proxies; also if you are accessing many mtgox accounts from the same IP address.
 Many other reasons could get you flagged, most of them are not publicly known.</p>

<p>Being AML flagged will lock any withdrawal attempt, even for BTC withdrawals.</p>

<p>You will still be able to deposit and trade, but you wont be able to withdraw, until you verify your account with ID doc and utility bill.</p>

CC BY-SA 3.0
2013-08-31T03:46:05.433Z
Citation needed.
Nate Eldredge
CC BY-SA 3.0
2013-09-12T10:20:43.497Z
feel free to cite myself or magicaltux from the official mtgox irc channel ;) see also https://support.mtgox.com/entries/21651045-AML-Account-Statuses
neofutur
CC BY-SA 3.0
2013-09-12T14:27:43.557Z
That page makes no mention of "locked" accounts.
Nate Eldredge
CC BY-SA 3.0
2013-09-12T19:12:28.993Z
there are no "locked" accounts, there are limited accounts because they have been AML flagged for any suspicious activity and will need to verify to remove the withdrawal limits, that is respecting AML laws : http://en.wikipedia.org/wiki/Money_Laundering_Control_Act http://en.wikipedia.org/wiki/Anti_Money_Laundering
neofutur
CC BY-SA 3.0
2013-07-31T21:01:18.963Z
2013-07-31T21:01:18.963Z
neofutur
<p>When you sign up at MtGox, they say: please fill out the following to avoid your account getting locked.  They're referring to the member verification process (using govt ID and utility bill).</p>

<p>But under what circumstances will they lock my account if I cannot provide verification docs at the moment?  And what does "locked" prevent me from doing?  Does it prevent me from, for example, transferring BTC to another exchange or wallet?</p>

CC BY-SA 3.0
2014-04-28T01:39:31.070Z
This question appears to be off-topic because it is about a provider that is no longer in business.
Nate Eldredge
<mtgox>
When does MtGox lock accounts?
themirror
# When does MtGox lock accounts?

(Asked by: username_0 on 2013-04-08)

When you sign up at MtGox, they say: please fill out the following to avoid your account getting locked. They're referring to the member verification process (using govt ID and utility bill).

But under what circumstances will they lock my account if I cannot provide verification docs at the moment? And what does "locked" prevent me from doing? Does it prevent me from, for example, transferring BTC to another exchange or wallet?

**Tags:** mtgox

> **Comments:**
> **username_1**: This question appears to be off-topic because it is about a provider that is no longer in business.  

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## 2 answers

### Answer by username_2 on 2013-05-02. Score: 0

I recently got mine locked because my YubiKey broke.

When you want to disable the YubiKey for your account, your account will be frozen *for two weeks*. I had my account information verified and still got locked.


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### Answer by username_3 on 2013-07-31. Score: 0

What you call "locked" is more exactly "AML flag", concerning money laundering regulations.

More or less everything that is "suspicious" can get you AML flagged.

A few publicly well known examples that will get you flagged are if you are accessing mtgox from the TOR network or other anonymous proxies; also if you are accessing many mtgox accounts from the same IP address.
Many other reasons could get you flagged, most of them are not publicly known.

Being AML flagged will lock any withdrawal attempt, even for BTC withdrawals.

You will still be able to deposit and trade, but you wont be able to withdraw, until you verify your account with ID doc and utility bill.

> **Comments:**
> **username_1**: Citation needed.  
> **username_3**: feel free to cite myself or magicaltux from the official mtgox irc channel ;) see also https://support.mtgox.com/entries/21651045-AML-Account-Statuses  
> **username_1**: That page makes no mention of "locked" accounts.  
> **username_3**: there are no "locked" accounts, there are limited accounts because they have been AML flagged for any suspicious activity and will need to verify to remove the withdrawal limits, that is respecting AML laws : http://en.wikipedia.org/wiki/Money_Laundering_Control_Act http://en.wikipedia.org/wiki/Anti_Money_Laundering  

---

