<p>The only option left is to contact the support: <a href="https://blockchain.zendesk.com/" rel="nofollow noreferrer">https://blockchain.zendesk.com/</a></p>

CC BY-SA 3.0
2017-04-09T22:33:13.797Z
@PieterWuille: Actually, it seems to be implied in the second sentence that it was.
Murch
CC BY-SA 3.0
2017-07-01T18:33:17.000Z
@PieterWuille it is explicitly stated in the first line.
Iuri Guilherme
CC BY-SA 3.0
2017-04-09T11:51:02.083Z
2017-04-09T11:51:02.083Z
Iuri Guilherme
<p>I am new user  i crate my bitcoin wallet on zebpay   then my friend tell me  to creat bitcoin wallet on blockchain.info   as he suggest me i creat new bitcoine wallet  and send  40000 INR in new wallet after a week i try to open my wallet but  i forgot my password  when i try to recover it  system says to 12 word  but i have no knowledge about 12 word   now how i recover my money  please anybody help me </p>

CC BY-SA 3.0
2017-07-01T23:58:09.773Z
Please get in touch with the customer support.
Murch
<blockchain.info><wallet-recovery>
i lost my password and 12 word can i recover my password?
krishnakant
# i lost my password and 12 word can i recover my password?

(Asked by: username_0 on 2017-04-09)

I am new user i crate my bitcoin wallet on zebpay then my friend tell me to creat bitcoin wallet on blockchain.info as he suggest me i creat new bitcoine wallet and send 40000 INR in new wallet after a week i try to open my wallet but i forgot my password when i try to recover it system says to 12 word but i have no knowledge about 12 word now how i recover my money please anybody help me

**Tags:** blockchain.info, wallet-recovery

> **Comments:**
> **username_1**: Please get in touch with the customer support.  

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## 1 answers

### Answer by username_2 on 2017-04-09. Score: 2

The only option left is to contact the support: <https://blockchain.zendesk.com/>

> **Comments:**
> **username_1**: @PieterWuille: Actually, it seems to be implied in the second sentence that it was.  
> **username_2**: @PieterWuille it is explicitly stated in the first line.  

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