<ul>
<li>Check the wallet version, was it copay the wallet you initiated the seed from? If not, the derivation path for your coins may be different, please check: <a href="https://walletsrecovery.org/" rel="nofollow noreferrer">https://walletsrecovery.org/</a></li>
<li>They've changed multisig derivation few times, I think there is a link to recovery tool for older versions.</li>
<li>Be aware that your mnemonic is dependant on the arrangement of the words, they have to be imported in the direction from 1st to 12th. </li>
</ul>

CC BY-SA 4.0
2020-02-27T17:39:15.677Z
2020-02-27T17:39:15.677Z
Tony Sanak
<p>I cannot recover my fund in Copay Wallet. I done import wallet using my back up 12 phrase word but yet still cannot recover. Why?</p>

<copay>
I LOST MY FUND EVEN ALREADY IMPORT WALLET
Isqan
# I LOST MY FUND EVEN ALREADY IMPORT WALLET

(Asked by: username_0 on 2020-02-27)

I cannot recover my fund in Copay Wallet. I done import wallet using my back up 12 phrase word but yet still cannot recover. Why?

**Tags:** copay


---

## 1 answers

### Answer by username_1 on 2020-02-27. Score: 3

* Check the wallet version, was it copay the wallet you initiated the seed from? If not, the derivation path for your coins may be different, please check: <https://walletsrecovery.org/>
* They've changed multisig derivation few times, I think there is a link to recovery tool for older versions.
* Be aware that your mnemonic is dependant on the arrangement of the words, they have to be imported in the direction from 1st to 12th.


---

