<p>There are many possible explanations and many possible ways to investigate</p>
<h3>Possible causes</h3>
<ul>
<li><p>The sender mis-typed the receiving address. This is hard to do if the
sender scanned a QR code. There are usually checksums built in that
make it hard to get a mis-typed address accepted. Nevertheless it is
possible</p>
</li>
<li><p>You gave the sender a different address than the one you think you did.
This can happen as many wallets issue a different receiving address
for each transaction.</p>
</li>
<li><p>You accidentally gave the sender the address of a wallet that uses
a different crypto-currency than the crypto-currency the sender sent.
This is fairly common. It is arguably too easy to confuse Bitcoin cash
for Bitcoin.</p>
</li>
<li><p>The sender didn't pay a sufficient mining fee</p>
</li>
<li><p>Your wallet is no longer synchronising</p>
</li>
<li><p>You didn't wait long enough</p>
</li>
<li><p>Fraud</p>
</li>
</ul>
<p>If you are using a web-wallet where you depend on a third party, there are also a lot of other ways in which things can go wrong. Especially if the
provider of the service aggregates transactions. (This is one reason I would prefer to use a standalone wallet).</p>
<h3>Ways to investigate.</h3>
<ul>
<li><p>Go to a <a href="https://google.com/search?q=blockchain+explorer" rel="nofollow noreferrer">blockchain explorer</a> website and enter the transaction-ID.
Do the same for the receiving address. Check that your transaction appears.
Check that everything is as you would expect it to be.</p>
</li>
<li><p>Re-check the address you used, letter by letter. re-check the currency.</p>
</li>
<li><p>If your wallet is hosted by a third party, raise the issue with their
customer support service.</p>
</li>
</ul>

CC BY-SA 4.0
2018-08-14T14:31:26.083Z
2018-08-14T14:37:05.013Z
2020-06-16T11:10:03.350Z
RedGrittyBrick
<p>Funds were sent from another wallet to my wallet, but i didnt received the funds, please help</p>

CC BY-SA 4.0
2018-08-14T12:30:29.473Z
Which wallet sent, and which wallet received?
Raghav Sood
CC BY-SA 4.0
2018-08-14T12:36:24.583Z
You must be more specific to indicate which wallet you use to receive the transaction you can also see in the block browser the address that you have used
Jose Luis Estevez
<wallet><funds>
I didnt received funds into my wallet
Jason
# I didnt received funds into my wallet

(Asked by: username_0 on 2018-08-14)

Funds were sent from another wallet to my wallet, but i didnt received the funds, please help

**Tags:** wallet, funds

> **Comments:**
> **username_1**: Which wallet sent, and which wallet received?  
> **username_2**: You must be more specific to indicate which wallet you use to receive the transaction you can also see in the block browser the address that you have used  

---

## 1 answers

### Answer by username_3 on 2018-08-14. Score: 1

There are many possible explanations and many possible ways to investigate

### Possible causes

* The sender mis-typed the receiving address. This is hard to do if the
  sender scanned a QR code. There are usually checksums built in that
  make it hard to get a mis-typed address accepted. Nevertheless it is
  possible
* You gave the sender a different address than the one you think you did.
  This can happen as many wallets issue a different receiving address
  for each transaction.
* You accidentally gave the sender the address of a wallet that uses
  a different crypto-currency than the crypto-currency the sender sent.
  This is fairly common. It is arguably too easy to confuse Bitcoin cash
  for Bitcoin.
* The sender didn't pay a sufficient mining fee
* Your wallet is no longer synchronising
* You didn't wait long enough
* Fraud

If you are using a web-wallet where you depend on a third party, there are also a lot of other ways in which things can go wrong. Especially if the
provider of the service aggregates transactions. (This is one reason I would prefer to use a standalone wallet).

### Ways to investigate.

* Go to a [blockchain explorer](https://google.com/search?q=blockchain+explorer) website and enter the transaction-ID.
  Do the same for the receiving address. Check that your transaction appears.
  Check that everything is as you would expect it to be.
* Re-check the address you used, letter by letter. re-check the currency.
* If your wallet is hosted by a third party, raise the issue with their
  customer support service.


---

