<blockquote>
<p>900+ confirms ...</p>
</blockquote>
<p>Then you have definitely, incontrovertibly and irreversibly already received the money even though your wallet doesn't know yet.</p>
<blockquote>
<p>... but nothing in wallet</p>
</blockquote>
<p>Sure but remember that wallets don't <em>contain</em> money. They check the public blockchain to add up how much money you have.</p>
<blockquote>
<p>No idea what to do.</p>
<blockquote>
<p>is it properly synced to the network?</p>
<blockquote>
<p>no idea</p>
</blockquote>
</blockquote>
</blockquote>
<p><a href="https://support.exodus.io/article/75-how-do-i-refresh-my-wallet" rel="nofollow noreferrer">https://support.exodus.io/article/75-how-do-i-refresh-my-wallet</a></p>
<p>says</p>
<blockquote>
<p>Did you send a coin to your wallet, but it's not showing in your balance? Is your Bitcoin displaying incorrectly? Do you get an error when trying to send?</p>
<p>If so, then your wallet may be out of sync with the blockchain. A quick wallet refresh tends to fix a number of balance-related problems and help your wallet correctly align with the network.</p>
<p>As a first step, make sure you are using the latest release of Exodus. Here's how to <a href="https://support.exodus.io/article/27-how-do-i-upgrade-exodus" rel="nofollow noreferrer">upgrade</a>.</p>
<p>Refresh the wallet by clicking the logo:</p>
<ol>
<li>Open the crypto wallet you want to refresh inside of Exodus.</li>
<li>Mouse over the asset's logo and click.</li>
<li>A dialogue asks you if you want to rescan the blockchain. Click Rescan. When the refresh icon is finished spinning, all your transactions will be updated and refreshed.</li>
</ol>
</blockquote>
<p>I think I'd try refreshing before upgrading but it's your call.</p>
<p>I hope you have your recovery phrase or your private key written down somewhere safe.</p>

CC BY-SA 4.0
2021-01-06T13:08:50.950Z
2021-01-06T13:13:51.593Z
2021-01-06T13:13:51.593Z
RedGrittyBrick
<p>I've received a payment to <a href="https://blockchair.com/bitcoin/address/1KGUphZbuMj5dU9WD4ZKVqHdtz2jSLPXv3" rel="nofollow noreferrer">1KGUphZbuMj5dU9WD4ZKVqHdtz2jSLPXv3</a>. It has over 900 confirmations, but it doesn't show up in my Exodus v20.12.22 wallet on Windows, yet. I have no idea what to do. Is there a way that I can get my wallet to recognize the transaction?</p>

CC BY-SA 4.0
2021-01-05T23:56:37.423Z
What services and wallet were you using ?
Saxtheowl
CC BY-SA 4.0
2021-01-06T00:09:24.193Z
Wallet is exodus.
user113619
CC BY-SA 4.0
2021-01-06T00:20:31.707Z
Without more information it is difficult to provide help. ie: which wallet software are you using? software version? have you used this software successfully in the past, or is it a new install? does your wallet show the receiving address? is it properly synced to the network? what OS are you using? etc.
chytrik
CC BY-SA 4.0
2021-01-06T00:51:04.490Z
Exodus / 20.12.22 / Have used in the past and successful / yes it shows / no idea / windows 10
user113619
<lost-transactions><exodus>
Transaction has 900+ confirmations but doesn't show up in my wallet
user113619
# Transaction has 900+ confirmations but doesn't show up in my wallet

(Asked by: username_0 on 2021-01-05)

I've received a payment to [1KGUphZbuMj5dU9WD4ZKVqHdtz2jSLPXv3](https://blockchair.com/bitcoin/address/1KGUphZbuMj5dU9WD4ZKVqHdtz2jSLPXv3). It has over 900 confirmations, but it doesn't show up in my Exodus v20.12.22 wallet on Windows, yet. I have no idea what to do. Is there a way that I can get my wallet to recognize the transaction?

**Tags:** lost-transactions, exodus

> **Comments:**
> **username_1**: What services and wallet were you using ?  
> **username_0**: Wallet is exodus.  
> **username_2**: Without more information it is difficult to provide help. ie: which wallet software are you using? software version? have you used this software successfully in the past, or is it a new install? does your wallet show the receiving address? is it properly synced to the network? what OS are you using? etc.  
> **username_0**: Exodus / 20.12.22 / Have used in the past and successful / yes it shows / no idea / windows 10  

---

## 1 answers

### Answer by username_3 on 2021-01-06. Score: 3

> 900+ confirms ...

Then you have definitely, incontrovertibly and irreversibly already received the money even though your wallet doesn't know yet.

> ... but nothing in wallet

Sure but remember that wallets don't *contain* money. They check the public blockchain to add up how much money you have.

> No idea what to do.
>
> > is it properly synced to the network?
> >
> > > no idea

<https://support.exodus.io/article/75-how-do-i-refresh-my-wallet>

says

> Did you send a coin to your wallet, but it's not showing in your balance? Is your Bitcoin displaying incorrectly? Do you get an error when trying to send?
>
> If so, then your wallet may be out of sync with the blockchain. A quick wallet refresh tends to fix a number of balance-related problems and help your wallet correctly align with the network.
>
> As a first step, make sure you are using the latest release of Exodus. Here's how to [upgrade](https://support.exodus.io/article/27-how-do-i-upgrade-exodus).
>
> Refresh the wallet by clicking the logo:
>
> 1. Open the crypto wallet you want to refresh inside of Exodus.
> 2. Mouse over the asset's logo and click.
> 3. A dialogue asks you if you want to rescan the blockchain. Click Rescan. When the refresh icon is finished spinning, all your transactions will be updated and refreshed.

I think I'd try refreshing before upgrading but it's your call.

I hope you have your recovery phrase or your private key written down somewhere safe.


---

