<blockquote>
  <p>I was using Ninki as my wallet, however, the service got discontinued</p>
</blockquote>

<p>Yikes, sorry mate.</p>

<blockquote>
  <p>I cant access it how would I go to recover my bitcoin or is it completely lost? </p>
</blockquote>

<p>Well, it depends. If you have a backup of the wallet, or a mnemoic seed phrase, you might be good to get your Bitcoins back. If Ninki does not let you do this, or you do not have one of these, your screwed.</p>

<p>You are not the only person facing this. Many wallets and exchanges close, taking their customers Bitcoins with them.</p>

CC BY-SA 3.0
2018-04-11T12:27:08.990Z
2018-04-11T12:27:08.990Z
Colea
<p>I was using Ninki as my wallet, however, the service got discontinued therefore I cant access it how would I go to recover my bitcoin or is it completely lost? Please help id really appreciate it</p>

CC BY-SA 3.0
2018-04-10T23:27:44.953Z
Do you have a backup of the wallet? Or a mnemonic seed phrase? Or is ninki fully custodial?
chytrik
<wallet>
Bitcoin wallet service discontinued
Brandon
# Bitcoin wallet service discontinued

(Asked by: username_0 on 2018-04-10)

I was using Ninki as my wallet, however, the service got discontinued therefore I cant access it how would I go to recover my bitcoin or is it completely lost? Please help id really appreciate it

**Tags:** wallet

> **Comments:**
> **username_1**: Do you have a backup of the wallet? Or a mnemonic seed phrase? Or is ninki fully custodial?  

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## 1 answers

### Answer by username_2 on 2018-04-11. Score: 2

> I was using Ninki as my wallet, however, the service got discontinued

Yikes, sorry mate.

> I cant access it how would I go to recover my bitcoin or is it completely lost?

Well, it depends. If you have a backup of the wallet, or a mnemoic seed phrase, you might be good to get your Bitcoins back. If Ninki does not let you do this, or you do not have one of these, your screwed.

You are not the only person facing this. Many wallets and exchanges close, taking their customers Bitcoins with them.


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