<p>This should be easy to prove or disprove using any block chain explorer.  Ask the sender to send you the transaction hash for the transaction where the coins were supposedly sent to you.  Then, do a search for this transaction hash using any block chain explorer (such as <a href="http://www.blockchain.info/" rel="nofollow">blockchain.info</a>).  If a transaction is found for the hash, with your bitcoin address and the amount that you expected as one of the outputs, then this confirms that the sender did indeed make the payment to you.  Otherwise, the sender can't support their claim.</p>

CC BY-SA 3.0
2015-12-15T21:58:38.430Z
2015-12-15T21:58:38.430Z
mti2935
<p>If they are using an intermediary with poor performance it could could just be sitting in a queue somewhere.</p>

CC BY-SA 3.0
2015-12-15T18:34:39.230Z
2015-12-15T18:34:39.230Z
Ian Arbitraria
<p>I've used a site called bit trade australia to buy and send bitcoins to a wallet on blockchain.info. Successfully three times this month, trusted too. </p>

<p>Yet this time (after receiving an email from BTA, "your coins have been transferred" like normal) there is zero proof on blockchain.info of this happening. My wallet hasn't changed. No bitcoins. It's been 13 hours since that email. And I assure you, this has never happend to me before. </p>

<p>Any ideas? Thank you, Regards.</p>

CC BY-SA 3.0
2015-12-15T15:40:26.767Z
What wallet software do you use?
morsecoder
<transactions><blockchain><wallet>
Bitcoins never showed up in wallet. Yet sender says transfer complete
user31223
# Bitcoins never showed up in wallet. Yet sender says transfer complete

(Asked by: username_0 on 2015-12-15)

I've used a site called bit trade australia to buy and send bitcoins to a wallet on blockchain.info. Successfully three times this month, trusted too.

Yet this time (after receiving an email from BTA, "your coins have been transferred" like normal) there is zero proof on blockchain.info of this happening. My wallet hasn't changed. No bitcoins. It's been 13 hours since that email. And I assure you, this has never happend to me before.

Any ideas? Thank you, Regards.

**Tags:** transactions, blockchain, wallet

> **Comments:**
> **username_1**: What wallet software do you use?  

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## 2 answers

### Answer by username_2 on 2015-12-15. Score: 3

This should be easy to prove or disprove using any block chain explorer. Ask the sender to send you the transaction hash for the transaction where the coins were supposedly sent to you. Then, do a search for this transaction hash using any block chain explorer (such as [blockchain.info](http://www.blockchain.info/)). If a transaction is found for the hash, with your bitcoin address and the amount that you expected as one of the outputs, then this confirms that the sender did indeed make the payment to you. Otherwise, the sender can't support their claim.


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### Answer by username_3 on 2015-12-15. Score: -3

If they are using an intermediary with poor performance it could could just be sitting in a queue somewhere.


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