<p>I've just had this problem as well. It looks like Electrum gets its currency information by default from the BitcoinAverage website. You could try to select a different source of information. Try and see if this helps:</p>

<p>Go to Tools > Preferences > Fiat > Source > Select something like BlockchainInfo</p>

CC BY-SA 3.0
2017-06-18T18:05:41.523Z
This is a partial answer and could be improved by addressing the missing transaction reported by the asker.
Murch
CC BY-SA 3.0
2017-06-18T20:11:53.440Z
Turns out the sender sent to the wrong address, an old address from an old wallet, but luckily I still had the key. Cost me a few bucks to sweep it though.
Chloe
CC BY-SA 3.0
2017-06-18T08:05:40.293Z
2017-06-18T08:05:40.293Z
jvpernis
<p>My Electrum 2.8.2 shows "No FX rate available" at the bottom and shows "No Data" for the balances. Also, I'm missing a transaction that someone said they sent to me. How do I fix this to see my latest transactions and USD balances?</p>

<p><a href="https://i.sstatic.net/nhS4J.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/nhS4J.png" alt="enter image description here"></a></p>

CC BY-SA 3.0
2017-06-07T18:04:47.330Z
Is it possible that your Electrum client isn't connected to an Electrum server?
Murch
CC BY-SA 3.0
2017-06-07T18:07:54.943Z
It says it is. There is text in the 'Console' tab and the green light is on in the corner.
Chloe
CC BY-SA 3.0
2017-06-07T18:11:42.697Z
Perhaps you could add a bit more information what you've tried.— I assume that you've tried to "turn it off and on" again? ;)
Murch
CC BY-SA 3.0
2017-06-17T17:58:52.020Z
Try connecting to a different Electrum server.
Ava Chow
<electrum><exchange-rate><balance>
Electrum shows "No FX rate available" and balances show "No Data" and last transaction doesn't appear
Chloe
# Electrum shows "No FX rate available" and balances show "No Data" and last transaction doesn't appear

(Asked by: username_0 on 2017-06-07)

My Electrum 2.8.2 shows "No FX rate available" at the bottom and shows "No Data" for the balances. Also, I'm missing a transaction that someone said they sent to me. How do I fix this to see my latest transactions and USD balances?

[![enter image description here](https://i.sstatic.net/nhS4J.png)](https://i.sstatic.net/nhS4J.png)

**Tags:** electrum, exchange-rate, balance

> **Comments:**
> **username_1**: Is it possible that your Electrum client isn't connected to an Electrum server?  
> **username_0**: It says it is. There is text in the 'Console' tab and the green light is on in the corner.  
> **username_1**: Perhaps you could add a bit more information what you've tried.— I assume that you've tried to "turn it off and on" again? ;)  
> **username_2**: Try connecting to a different Electrum server.  

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## 1 answers

### Answer by username_3 on 2017-06-18. Score: 3 | Accepted answer

I've just had this problem as well. It looks like Electrum gets its currency information by default from the BitcoinAverage website. You could try to select a different source of information. Try and see if this helps:

Go to Tools > Preferences > Fiat > Source > Select something like BlockchainInfo

> **Comments:**
> **username_1**: This is a partial answer and could be improved by addressing the missing transaction reported by the asker.  
> **username_0**: Turns out the sender sent to the wrong address, an old address from an old wallet, but luckily I still had the key. Cost me a few bucks to sweep it though.  

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