<p>I tried to restore my 12-word backup with <code>Copay</code> and <code>Electrum</code> but non of them listed the addresses my money is stored in. What to do in this case?</p>

<p><a href="https://i.sstatic.net/qz0MT.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/qz0MT.png" alt="enter image description here"></a></p>

CC BY-SA 4.0
2018-05-15T14:45:30.790Z
What software did you use to generate the 12 word mnemonic? It's likely that that wallet used a different derivation path than what Copay or Electrum use by default. Also, Electurm uses a different mnemonic format than what other wallets typically use. If you did not specify BIP 39 and your mnemonic came from a BIP 39 wallet, you will get wrong addresses.
Ava Chow
CC BY-SA 4.0
2018-05-15T15:40:45.630Z
Used Copay to create backup.
János
<wallet-recovery><seed><passphrase>
Address is not imported while restoring 12-word backup
János
# Address is not imported while restoring 12-word backup

(Asked by: username_0 on 2018-05-15)

I tried to restore my 12-word backup with `Copay` and `Electrum` but non of them listed the addresses my money is stored in. What to do in this case?

[![enter image description here](https://i.sstatic.net/qz0MT.png)](https://i.sstatic.net/qz0MT.png)

**Tags:** wallet-recovery, seed, passphrase

> **Comments:**
> **username_1**: What software did you use to generate the 12 word mnemonic? It's likely that that wallet used a different derivation path than what Copay or Electrum use by default. Also, Electurm uses a different mnemonic format than what other wallets typically use. If you did not specify BIP 39 and your mnemonic came from a BIP 39 wallet, you will get wrong addresses.  
> **username_0**: Used Copay to create backup.  

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## 0 answers

