<p>You can restore your wallet using another external solution called Exodus.</p>

<p>You can find a step by step process here: <a href="https://support.exodus.io/article/42-how-do-i-restore-from-my-12-word-phrase" rel="nofollow noreferrer">How do I restore from my 12 Word Phrase?</a></p>

<p>I hope it helps you.</p>

<p>There are some other ways as well, I will keep this answer updated.</p>

CC BY-SA 4.0
2018-05-12T15:31:42.110Z
Wow, I tried to restore with Exodus, and 0.00 BTC exist on the BTC wallet, and no transaction found. How is it possible? I am sure I copy pasted the right 12 words.
János
CC BY-SA 4.0
2018-05-13T01:17:00.793Z
Can you share your wallet address?
remedcu
CC BY-SA 4.0
2018-05-15T14:28:26.890Z
Here it is ;) https://blockchain.info/address/16t3ikwNWgkUhsoSi8SCeG7BmqmQf8iwJn
János
CC BY-SA 4.0
2018-05-15T16:22:40.160Z
When you restored with Exodus, does that showed the same address as you have given above? If not, then you have the wrong 12 word phrase probably mate.
remedcu
CC BY-SA 4.0
2018-05-12T11:41:43.217Z
2018-05-12T11:41:43.217Z
remedcu
<p>If you are experiencing issues restoring your BitPay or Copay wallet with your 12 word recovery phrase, please check the following:</p>

<ul>
<li>Are you sure that the recovery phrase was written in the correct order? </li>
<li>Did you use all lowercase letters and no punctuation? </li>
<li>Did you add a password to your recovery phrase? </li>
<li><a href="https://support.bitpay.com/hc/en-us/articles/115003004363-I-lost-my-wallet-or-changed-my-phone-What-can-I-do-to-restore-my-wallet-" rel="nofollow noreferrer">Do you have the QR code or text/file backup?</a></li>
<li>Did you separate each word with a single space (no commas or any other punctuation)?</li>
</ul>

<p>Please also ensure that your words are all contained in the following list of possible words:
<a href="https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt" rel="nofollow noreferrer">https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt</a></p>

CC BY-SA 4.0
2018-05-16T18:39:15.843Z
2018-05-16T18:39:15.843Z
KarlAtBitPay
<p>I can not restore my wallet from Copay even though I have the 12-word. Is it a way to convert back 'manually' with an other external solution and get the private key? Is the 12-word key storage a universal thing, or only <code>Copay</code>, <code>Bitpay</code> uses it?</p>

<copay>
Is it a way to restore private key from 12-phrase?
János
# Is it a way to restore private key from 12-phrase?

(Asked by: username_0 on 2018-05-12)

I can not restore my wallet from Copay even though I have the 12-word. Is it a way to convert back 'manually' with an other external solution and get the private key? Is the 12-word key storage a universal thing, or only `Copay`, `Bitpay` uses it?

**Tags:** copay


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## 2 answers

### Answer by username_1 on 2018-05-12. Score: 0 | Accepted answer

You can restore your wallet using another external solution called Exodus.

You can find a step by step process here: [How do I restore from my 12 Word Phrase?](https://support.exodus.io/article/42-how-do-i-restore-from-my-12-word-phrase)

I hope it helps you.

There are some other ways as well, I will keep this answer updated.

> **Comments:**
> **username_0**: Wow, I tried to restore with Exodus, and 0.00 BTC exist on the BTC wallet, and no transaction found. How is it possible? I am sure I copy pasted the right 12 words.  
> **username_1**: Can you share your wallet address?  
> **username_0**: Here it is ;) https://blockchain.info/address/16t3ikwNWgkUhsoSi8SCeG7BmqmQf8iwJn  
> **username_1**: When you restored with Exodus, does that showed the same address as you have given above? If not, then you have the wrong 12 word phrase probably mate.  

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### Answer by username_2 on 2018-05-16. Score: 0

If you are experiencing issues restoring your BitPay or Copay wallet with your 12 word recovery phrase, please check the following:

* Are you sure that the recovery phrase was written in the correct order?
* Did you use all lowercase letters and no punctuation?
* Did you add a password to your recovery phrase?
* [Do you have the QR code or text/file backup?](https://support.bitpay.com/hc/en-us/articles/115003004363-I-lost-my-wallet-or-changed-my-phone-What-can-I-do-to-restore-my-wallet-)
* Did you separate each word with a single space (no commas or any other punctuation)?

Please also ensure that your words are all contained in the following list of possible words:
<https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt>


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