<p>This sounds like your operating system thinks that your wallet file is supposed to be opened by Adobe Reader.  Adobe Reader will not know what to do with this file, so you'll get that error.  Try opening the file directly from a Bitcoin wallet, or change your operating system to recognize wallet files (.dat) as Bitcoin wallet files, and not documents.  If you are using Windows, try this: <a href="http://windows.microsoft.com/en-us/windows/set-program-access-computer-defaults#1TC=windows-7" rel="nofollow">http://windows.microsoft.com/en-us/windows/set-program-access-computer-defaults#1TC=windows-7</a></p>

CC BY-SA 3.0
2016-06-08T19:03:25.743Z
2016-06-08T19:03:25.743Z
Jestin
<p>Help please.  In 2013 I could not remember my password.  I just recovered my password.  I try to open the same wallet I used before but only get a message from Adobe Reader "unable to open because file is not supported or is damaged".  This happens on all my back-ups also.  What can I do to get in my wallet? Thank you in advance.</p>

<wallet-recovery>
Can't open my bitcoin wallet
Trina Rowell
# Can't open my bitcoin wallet

(Asked by: username_0 on 2016-06-08)

Help please. In 2013 I could not remember my password. I just recovered my password. I try to open the same wallet I used before but only get a message from Adobe Reader "unable to open because file is not supported or is damaged". This happens on all my back-ups also. What can I do to get in my wallet? Thank you in advance.

**Tags:** wallet-recovery


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## 1 answers

### Answer by username_1 on 2016-06-08. Score: 2

This sounds like your operating system thinks that your wallet file is supposed to be opened by Adobe Reader. Adobe Reader will not know what to do with this file, so you'll get that error. Try opening the file directly from a Bitcoin wallet, or change your operating system to recognize wallet files (.dat) as Bitcoin wallet files, and not documents. If you are using Windows, try this: <http://windows.microsoft.com/en-us/windows/set-program-access-computer-defaults#1TC=windows-7>


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