<p>i have blockchain.info "My Wallet" wallet on iphone. i didn't pay any attention to it for about a month until a couple of days ago. when i opened the app it showed a balance of 0.00 BTC. A momentary shock. Then i noticed that the "identifier" i.e., the string of letters and numbers in the top field. This is your public key for that block. For some reason in its wisdom blockchain created a new identifier that now by default fills the identifier field, whereas my old correct identifier used to show in that field, and a positive BTC balance associated with that idedentifier showed as well. Now when I hand enter the old correct identifier, it shows my correct BTC balance. </p>

<ol>
<li><p>I do not appreciate having the functionality of the app change like that without notice to me first.</p></li>
<li><p>Contacting support from blockchain is impossible if there is any support from blockchain.</p></li>
</ol>

<p>To answer your question: hand enter your original identifier and your correct account will show. I have no idea why they change one's identifier. </p>

CC BY-SA 3.0
2014-04-28T22:03:47.127Z
2014-04-28T22:03:47.127Z
user15505
<p>It all started the other day when I sent some coins to Bitcoin-Qt, a 'safer' wallet ... was so slow to sync and was crashing et cetera.</p>

<p>Anyway, I imported the wallet.dat to blockchain.info opening up a mywallet(blockchain) there. I can see the coins in the wallet now, but I can't send them (no access to send option), which is what I have to do.</p>

<p>How to resolve this?</p>

CC BY-SA 3.0
2013-12-02T04:35:49.370Z
Is the address on blockchain marked as 'watch only'?
DAC
CC BY-SA 3.0
2013-12-02T04:39:54.827Z
I don't know. I can't see anything to indicate it is. It allows me to receive (an address)but no option to send. Ive completeled all security tasks , email verification and sms verifiction but no joy
user9800
CC BY-SA 3.0
2013-12-02T04:41:00.047Z
Try importing the private key string directly into a blockchain wallet.
DAC
CC BY-SA 3.0
2013-12-02T04:43:27.250Z
Ok..this makes me nervous. I'm no techie and am afraid ill f it up
user9800
CC BY-SA 3.0
2013-12-02T04:43:50.753Z
How should I get the private key?
user9800
CC BY-SA 3.0
2013-12-02T05:28:04.203Z
OK. I worked out how to extract the priv key. I did so and then exported( drag and dop) into blockchain mywallet. It says it already has that 'address' Now what?
user9800
<blockchain.info><lost-bitcoins>
Moved Bitcoin-Qt wallet to blockchain - can see my funds but can't send them?
user9800
# Moved Bitcoin-Qt wallet to blockchain - can see my funds but can't send them?

(Asked by: username_0 on 2013-12-02)

It all started the other day when I sent some coins to Bitcoin-Qt, a 'safer' wallet ... was so slow to sync and was crashing et cetera.

Anyway, I imported the wallet.dat to blockchain.info opening up a mywallet(blockchain) there. I can see the coins in the wallet now, but I can't send them (no access to send option), which is what I have to do.

How to resolve this?

**Tags:** blockchain.info, lost-bitcoins

> **Comments:**
> **username_1**: Is the address on blockchain marked as 'watch only'?  
> **username_0**: I don't know. I can't see anything to indicate it is. It allows me to receive (an address)but no option to send. Ive completeled all security tasks , email verification and sms verifiction but no joy  
> **username_1**: Try importing the private key string directly into a blockchain wallet.  
> **username_0**: Ok..this makes me nervous. I'm no techie and am afraid ill f it up  
> **username_0**: How should I get the private key?  
> **username_0**: OK. I worked out how to extract the priv key. I did so and then exported( drag and dop) into blockchain mywallet. It says it already has that 'address' Now what?  

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## 1 answers

### Answer by username_2 on 2014-04-28. Score: -1

i have blockchain.info "My Wallet" wallet on iphone. i didn't pay any attention to it for about a month until a couple of days ago. when i opened the app it showed a balance of 0.00 BTC. A momentary shock. Then i noticed that the "identifier" i.e., the string of letters and numbers in the top field. This is your public key for that block. For some reason in its wisdom blockchain created a new identifier that now by default fills the identifier field, whereas my old correct identifier used to show in that field, and a positive BTC balance associated with that idedentifier showed as well. Now when I hand enter the old correct identifier, it shows my correct BTC balance.

1. I do not appreciate having the functionality of the app change like that without notice to me first.
2. Contacting support from blockchain is impossible if there is any support from blockchain.

To answer your question: hand enter your original identifier and your correct account will show. I have no idea why they change one's identifier.


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