<p>Turns out that this was an issue with my home WiFi blocking some of Blockchain.info's API calls. Not sure why, mind you, but connecting to a different network allowed me to see those options again.</p>

CC BY-SA 3.0
2017-11-30T14:30:20.640Z
2017-11-30T14:30:20.640Z
James Donnelly
<p>An article on the Blockchain Support Center documents <a href="https://support.blockchain.com/hc/en-us/articles/115005177623-Exchanging-bitcoin-cash-BCH-for-bitcoin-BTC-or-ethereum-ETH-" rel="nofollow noreferrer">Exchanging bitcoin cash (BCH) for bitcoin (BTC) or ethereum (ETH)</a>, with the following screenshot:</p>

<blockquote>
  <p><img src="https://i.sstatic.net/LWQ0L.png" alt="Bitcoin Cash balance example"></p>
</blockquote>

<p>Since Monday, I've been unable to see the <em>Exchange Bitcoin Cash</em> option in my own wallet:</p>

<blockquote>
  <p><img src="https://i.sstatic.net/xbt3e.png" alt="My own wallet example"></p>
</blockquote>

<p>On Tuesday I reached out to @AskBlockchain on <a href="https://twitter.com/inb4/status/932965388899508230" rel="nofollow noreferrer">Twitter</a>, but so far I've had no response.</p>

<p>Has Blockchain.info has removed this option completely or is this simply a bug?</p>

<blockchain.info><exchanges><bitcoin-cash>
Have Blockchain.info (intentionally) removed the option to directly exchange BCH into BTC/ETH?
James Donnelly
# Have Blockchain.info (intentionally) removed the option to directly exchange BCH into BTC/ETH?

(Asked by: username_0 on 2017-11-23)

An article on the Blockchain Support Center documents [Exchanging bitcoin cash (BCH) for bitcoin (BTC) or ethereum (ETH)](https://support.blockchain.com/hc/en-us/articles/115005177623-Exchanging-bitcoin-cash-BCH-for-bitcoin-BTC-or-ethereum-ETH-), with the following screenshot:

> ![Bitcoin Cash balance example](https://i.sstatic.net/LWQ0L.png)

Since Monday, I've been unable to see the *Exchange Bitcoin Cash* option in my own wallet:

> ![My own wallet example](https://i.sstatic.net/xbt3e.png)

On Tuesday I reached out to @AskBlockchain on [Twitter](https://twitter.com/inb4/status/932965388899508230), but so far I've had no response.

Has Blockchain.info has removed this option completely or is this simply a bug?

**Tags:** blockchain.info, exchanges, bitcoin-cash


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## 1 answers

### Answer by username_0 on 2017-11-30. Score: 0 | Accepted answer

Turns out that this was an issue with my home WiFi blocking some of Blockchain.info's API calls. Not sure why, mind you, but connecting to a different network allowed me to see those options again.


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