<p>Because they're not a real Bitcoin wallet, I guess they're sending it manually after they confirm it.</p>

<p>A real Bitcoin wallet is a wallet that gives you the full access to your coins and they are just managing your wallet controls and usually its called non-custodial bitcoin wallet, unlike Coinbase.</p>

CC BY-SA 3.0
2018-01-19T07:44:04.883Z
That's pretty poor service and product on coinbase side. Once i get my BTC out of them i will deactivate my account. They are really bad. I've missed the buying window because of their sh*t service.
user358448
CC BY-SA 3.0
2018-01-19T19:44:41.120Z
Yeah, verifying my account took 4 months and they were not responding to my emails. their service is really bad.
Tailer
CC BY-SA 3.0
2018-01-20T19:59:23.230Z
so what's the better alternative?
user358448
CC BY-SA 3.0
2018-01-20T20:49:07.157Z
I would suggest blockchain.info regardless poor wallet service they provide but it's a non-custodial wallet and secure.
Tailer
CC BY-SA 3.0
2018-01-17T21:55:33.590Z
2018-01-17T21:55:33.590Z
Tailer
<p>I'm really frustrated from the really bad service of coinbase.com.
I'm waiting for a transfer of 0.14 BTC for 30+ hours which is ridiculous! Customer support is totally missing, service is really bad. I bet that once the market goes up, the transfer will  be suddenly completed. WHY THEN?</p>

<p>What is taking you so long to complete a simple transaction for 30+ hours?</p>

CC BY-SA 3.0
2018-01-17T22:27:10.370Z
Possible duplicate of [Why is my transaction not getting confirmed and what can I do about it?](https://bitcoin.stackexchange.com/questions/9046/why-is-my-transaction-not-getting-confirmed-and-what-can-i-do-about-it)
pebwindkraft
<coinbase.com><coinbase-transaction>
Why is BTC transfer on coinbase taking 30+ hours?
user358448
# Why is BTC transfer on coinbase taking 30+ hours?

(Asked by: username_0 on 2018-01-17)

I'm really frustrated from the really bad service of coinbase.com.
I'm waiting for a transfer of 0.14 BTC for 30+ hours which is ridiculous! Customer support is totally missing, service is really bad. I bet that once the market goes up, the transfer will be suddenly completed. WHY THEN?

What is taking you so long to complete a simple transaction for 30+ hours?

**Tags:** coinbase.com, coinbase-transaction

> **Comments:**
> **username_1**: Possible duplicate of [Why is my transaction not getting confirmed and what can I do about it?](https://bitcoin.stackexchange.com/questions/9046/why-is-my-transaction-not-getting-confirmed-and-what-can-i-do-about-it)  

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## 1 answers

### Answer by username_2 on 2018-01-17. Score: 0 | Accepted answer

Because they're not a real Bitcoin wallet, I guess they're sending it manually after they confirm it.

A real Bitcoin wallet is a wallet that gives you the full access to your coins and they are just managing your wallet controls and usually its called non-custodial bitcoin wallet, unlike Coinbase.

> **Comments:**
> **username_0**: That's pretty poor service and product on coinbase side. Once i get my BTC out of them i will deactivate my account. They are really bad. I've missed the buying window because of their sh*t service.  
> **username_2**: Yeah, verifying my account took 4 months and they were not responding to my emails. their service is really bad.  
> **username_0**: so what's the better alternative?  
> **username_2**: I would suggest blockchain.info regardless poor wallet service they provide but it's a non-custodial wallet and secure.  

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