<p>As Raghav Sood commented</p>

<blockquote>
  <p>It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT. </p>
</blockquote>

CC BY-SA 4.0
2019-02-04T20:32:35.397Z
2019-02-04T20:32:35.397Z
RedGrittyBrick
<p>I have a missing transaction, a guy sent me <strike>a bitcoins</strike> <em>USDT</em>, on his side we can see the money went out and the transaction is confirmed, on my side the money are not at my wallet, what I can do, here is the hash URL:</p>

<p><a href="https://omniexplorer.info/tx/d39bf8c8ba9ad5311818c2eef20a161d3a8c6c2f64247e6ca479c0fcc3b68a0b" rel="nofollow noreferrer">https://omniexplorer.info/tx/d39bf8c8ba9ad5311818c2eef20a161d3a8c6c2f64247e6ca479c0fcc3b68a0b</a></p>

<p><a href="https://www.blockchain.com/btc/address/1Bg2UbR3QgPBsPgSKKBezjKiMEHeURx743" rel="nofollow noreferrer">https://www.blockchain.com/btc/address/1Bg2UbR3QgPBsPgSKKBezjKiMEHeURx743</a></p>

<p>please help,
Deyan</p>

CC BY-SA 4.0
2019-02-03T21:09:46.397Z
What wallet software are you using?
chytrik
CC BY-SA 4.0
2019-02-03T22:49:36.600Z
Copay v3.9.2 http://prntscr.com/mg71s2 , thank you
Deyan
CC BY-SA 4.0
2019-02-03T22:58:29.163Z
i just installed BitPay v5.5.0 but its the same, the transaction is not there too :S
Deyan
CC BY-SA 4.0
2019-02-04T03:57:05.830Z
It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT.
Raghav Sood
CC BY-SA 4.0
2019-02-04T10:16:41.057Z
ok but did i lose this money in this case ? , how i can move my keys to another wallet
Deyan
CC BY-SA 4.0
2019-02-04T18:17:14.290Z
thank you guys, I have solved the problem with importing my copay private keys to omniwallet.org as they support USDT and I get my funds available
Deyan
<copay><omni><tether>
missing USDT transaction in Copay or Bitpay Wallets
Deyan
# missing USDT transaction in Copay or Bitpay Wallets

(Asked by: username_0 on 2019-02-03)

I have a missing transaction, a guy sent me a bitcoins *USDT*, on his side we can see the money went out and the transaction is confirmed, on my side the money are not at my wallet, what I can do, here is the hash URL:

<https://omniexplorer.info/tx/d39bf8c8ba9ad5311818c2eef20a161d3a8c6c2f64247e6ca479c0fcc3b68a0b>

<https://www.blockchain.com/btc/address/1Bg2UbR3QgPBsPgSKKBezjKiMEHeURx743>

please help,
username_0

**Tags:** copay, omni, tether

> **Comments:**
> **username_1**: What wallet software are you using?  
> **username_0**: Copay v3.9.2 http://prntscr.com/mg71s2 , thank you  
> **username_0**: i just installed BitPay v5.5.0 but its the same, the transaction is not there too :S  
> **username_2**: It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT.  
> **username_0**: ok but did i lose this money in this case ? , how i can move my keys to another wallet  
> **username_0**: thank you guys, I have solved the problem with importing my copay private keys to omniwallet.org as they support USDT and I get my funds available  

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## 1 answers

### Answer by username_3 on 2019-02-04. Score: 2

As username_2 commented

> It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT.


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