<p>You will need to contact the site, Alhabay, for support. This is your only way. The bitcoins have been sent and confirmed on the blockchain, and they are in Alhabay's possession right now. </p>

<p>Bitcoin is like cash. It's irreversible. Once you've gave someone cash, they have it and the only way you can get it back is if they give it back to you.</p>

CC BY-SA 3.0
2015-12-01T20:40:25.900Z
Thank you for your reply :) I've been trying to contact Alphabay via their help desk forum for a week :(.
user30888
CC BY-SA 3.0
2015-12-01T03:36:47.910Z
2015-12-01T03:36:47.910Z
apscience
<p>Bitcoins delivered but something is not ok with their wallet they might need resetting block chains and peer depending upon their wallet client app.</p>

CC BY-SA 3.0
2015-12-01T08:16:04.613Z
2015-12-01T08:16:04.613Z
devendermahto
<p>I have had hundreds of confirmations but the funding never made it from my wallet to the balance I was maintaining on a Web site (Alhabay). On blockchain the transaction is listed as "unspent." Where did my funds go? Can I get them back? I've been trying with zero success to get help from Alphabay.</p>

<p>Thank you.</p>

<p><a href="https://i.sstatic.net/0XXlo.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/0XXlo.png" alt="enter image description here"></a></p>

CC BY-SA 3.0
2015-12-01T10:34:03.333Z
I am seeing a few similar reports on reddit and people are speculating that they may be preparing an exit scam (where they accumulate as many Bitcoins as they can through fake "problems" and then disappear with everyone's money). It's also possible that some of those people are lying or that it's just a minor technical problem. You never know with sites like those.
David Schwartz
CC BY-SA 3.0
2015-12-01T20:39:44.210Z
Thank you for your reply. AlphaBay's Help Desk is filled with issues identical to mine :(. Bad feeling.
user30888
<wallet-security>
I sent btc from my wallet to my web site balance, deposit never showed
user30888
# I sent btc from my wallet to my web site balance, deposit never showed

(Asked by: username_0 on 2015-11-30)

I have had hundreds of confirmations but the funding never made it from my wallet to the balance I was maintaining on a Web site (Alhabay). On blockchain the transaction is listed as "unspent." Where did my funds go? Can I get them back? I've been trying with zero success to get help from Alphabay.

Thank you.

[![enter image description here](https://i.sstatic.net/0XXlo.png)](https://i.sstatic.net/0XXlo.png)

**Tags:** wallet-security

> **Comments:**
> **username_1**: I am seeing a few similar reports on reddit and people are speculating that they may be preparing an exit scam (where they accumulate as many Bitcoins as they can through fake "problems" and then disappear with everyone's money). It's also possible that some of those people are lying or that it's just a minor technical problem. You never know with sites like those.  
> **username_0**: Thank you for your reply. AlphaBay's Help Desk is filled with issues identical to mine :(. Bad feeling.  

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## 2 answers

### Answer by username_2 on 2015-12-01. Score: 2

You will need to contact the site, Alhabay, for support. This is your only way. The bitcoins have been sent and confirmed on the blockchain, and they are in Alhabay's possession right now.

Bitcoin is like cash. It's irreversible. Once you've gave someone cash, they have it and the only way you can get it back is if they give it back to you.

> **Comments:**
> **username_0**: Thank you for your reply :) I've been trying to contact Alphabay via their help desk forum for a week :(.  

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### Answer by username_3 on 2015-12-01. Score: 0

Bitcoins delivered but something is not ok with their wallet they might need resetting block chains and peer depending upon their wallet client app.


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