<p>The only way to recover your coins is to get Vaultoro to do it as they own the private key. Some other services charge a recovery fee for this, others don't even offer a way to recover such funds.</p>

CC BY-SA 3.0
2018-03-02T10:16:07.857Z
2018-03-02T10:16:07.857Z
alcio
<p>I accidentally sent Bitcoin Cash from my Coinbase wallet to my wallet at Vaultoro. The problem is it didn't show up because Vaultoro only takes Bitcoin.</p>

<p>Can anyone give me a step by step on how to retrieve this? I tried to get Vaultoro to help but they didn't seem to care.</p>

<p>Please help.</p>

CC BY-SA 3.0
2018-03-03T03:48:01.237Z
I'm voting to close this as off-topic, as you'll need to contact Vaultoro in order to have your funds returned, making this a customer service query.
chytrik
<transactions>
Bitcoin Cash Sent to Vaultoro
ZTedster
# Bitcoin Cash Sent to Vaultoro

(Asked by: username_0 on 2018-03-02)

I accidentally sent Bitcoin Cash from my Coinbase wallet to my wallet at Vaultoro. The problem is it didn't show up because Vaultoro only takes Bitcoin.

Can anyone give me a step by step on how to retrieve this? I tried to get Vaultoro to help but they didn't seem to care.

Please help.

**Tags:** transactions

> **Comments:**
> **username_1**: I'm voting to close this as off-topic, as you'll need to contact Vaultoro in order to have your funds returned, making this a customer service query.  

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## 1 answers

### Answer by username_2 on 2018-03-02. Score: 0

The only way to recover your coins is to get Vaultoro to do it as they own the private key. Some other services charge a recovery fee for this, others don't even offer a way to recover such funds.


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