Answers.Body: <p>Are you using OBS Studio? If yes, you should try OBS built-in convertor to mp4. Use File->Convert Recording.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-06-20T09:51:15.430Z
Answers.LastActivityDate: 2017-06-20T09:56:19.050Z
Answers.LastEditDate: 2017-06-20T09:56:19.050Z
Answers.UserDisplayName: koca2000
Answers.Body: <p>This happens reasonably frequently with Premiere. </p>
  
  <p>The most common fix is to go to your media cache (C:\Users\\AppData\Roaming\Adobe\Common\Media Cache Files on Windows) and delete all of the files. This will require Premiere to re-generate the preview files when you open your project the next time, but it usually fixes any audio/video related problems.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-04-02T18:27:35.657Z
Answers.Text: This does NOT fix this problem, its a codec issue.
Answers.UserDisplayName: GiantCowFilms
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-02-15T23:42:53.440Z
Answers.LastActivityDate: 2017-02-15T23:42:53.440Z
Answers.UserDisplayName: KC McLaughlin
Body: <p>I just used OBS to record an MOV file (4k screen recording). Now I'm having trouble opening it in Premiere. When I import it into Premiere, I get only the audio (no video). File opens fine in VLC, but when I use VLC to convert to MP4, one of two things happen:</p>
  
  <ul>
  <li>I get an error</li>
  <li>I get an empty file</li>
  </ul>
  
  <p>Furthermore, I tried Adobe Media Encoder, and I get an entirely black-frame file - I can see the black frames in preview, even. </p>
  
  <p>Can someone help me figure out what's going on? I have no idea what codec OBS uses - it doesn't show up in Properties for the file.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-14T00:23:01.773Z
Comments.Text: What is the error that you get? Can you open the file with [MediaInfo](https://mediaarea.net/en/MediaInfo) and post everything it reports when you go to View -> Text?
Comments.UserDisplayName: Michael Liebman
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-14T04:14:33.620Z
Comments.Text: Possibly the same issue as [here](http://stackoverflow.com/q/42175068/5726027).
Comments.UserDisplayName: Gyan
Tags: <video><premiere><conversion><adobe-media-encoder><obs>
Title: Open Broadcaster MOV to MP4 conversion
UserDisplayName: Dmitri Nesteruk
ThreadText: # Open Broadcaster MOV to MP4 conversion
  
  (Asked by: username_0 on 2017-02-13)
  
  I just used OBS to record an MOV file (4k screen recording). Now I'm having trouble opening it in Premiere. When I import it into Premiere, I get only the audio (no video). File opens fine in VLC, but when I use VLC to convert to MP4, one of two things happen:
  
  * I get an error
  * I get an empty file
  
  Furthermore, I tried Adobe Media Encoder, and I get an entirely black-frame file - I can see the black frames in preview, even.
  
  Can someone help me figure out what's going on? I have no idea what codec OBS uses - it doesn't show up in Properties for the file.
  
  **Tags:** video, premiere, conversion, adobe-media-encoder, obs
  
  > **Comments:**
  > **username_1**: What is the error that you get? Can you open the file with [MediaInfo](https://mediaarea.net/en/MediaInfo) and post everything it reports when you go to View -> Text?  
  > **username_2**: Possibly the same issue as [here](http://stackoverflow.com/q/42175068/5726027).  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_3 on 2017-06-20. Score: 1
  
  Are you using OBS Studio? If yes, you should try OBS built-in convertor to mp4. Use File->Convert Recording.
  
  
  ---
  
  ### Answer by username_4 on 2017-02-15. Score: 0
  
  This happens reasonably frequently with Premiere.
  
  The most common fix is to go to your media cache (C:\Users\\AppData\Roaming\Adobe\Common\Media Cache Files on Windows) and delete all of the files. This will require Premiere to re-generate the preview files when you open your project the next time, but it usually fixes any audio/video related problems.
  
  > **Comments:**
  > **username_5**: This does NOT fix this problem, its a codec issue.  
  
  ---
  
  