Answers.Body: <p>Hold Alt when starting Premiere. It will ask you if you want to reset your settings. Click yes.  This worked for me. </p>
  
  <p><a href="https://forums.adobe.com/thread/2126506" rel="nofollow noreferrer">https://forums.adobe.com/thread/2126506</a></p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-05-14T18:37:16.820Z
Answers.LastActivityDate: 2019-05-14T18:46:56.677Z
Answers.LastEditDate: 2019-05-14T18:46:56.677Z
Answers.UserDisplayName: Sameer Alibhai
Answers.Body: <p><a href="https://video.stackexchange.com/a/20957/5657">Telion's answer</a> was helpful to me in the past, but today it took me an hour to figure out that after some copying and pasting from other projects, my audio track had some Track Keyframes (notice the difference from Clip Keyframes) that were causing the volume to be 0.</p>
  
  <p>So, I switched into the Track Keyframes mode and then used the Pen tool to highlight all of those keyframes, and I deleted them.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-19T18:17:49.230Z
Answers.LastActivityDate: 2017-09-19T18:17:49.230Z
Answers.UserDisplayName: Ryan
Answers.Body: <p>I used to solo the tracks, and then the audio would play and that usually does the trick. This time, that didn't work. After several restarts and quitting Premiere, I gave up and duplicated my project. Now audio works! </p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-08-28T17:13:07.600Z
Answers.LastActivityDate: 2018-08-28T17:13:07.600Z
Answers.UserDisplayName: Jamie L
Answers.Body: <p>Ok, here is <a href="https://forums.adobe.com/message/9109650#9109650" rel="nofollow noreferrer">answer</a>. 
  Quote: </p>
  
  <blockquote>
    <p>Please clear the Media Cache (keeping Premiere Pro closed). Find
    instructions here: FAQ: <a href="https://forums.adobe.com/thread/2152942" rel="nofollow noreferrer">How to clean media cache files?</a></p>
    
    <p>Navigate to the Media Cache location as specified in the Premiere Pro
    preferences and rename the folders.</p>
  
  <pre><code>   MAC: Premiere Pro menu&gt;Preferences&gt;Media
     Windows: Edit Menu&gt;Preferences&gt;Media
  </code></pre>
    
    <p>Please reply if your issue gets resolved after trying these steps.</p>
    
    <p>NOTE: Premiere Pro will conform all files after opening any/all
    project(s) and will generate the peak file for the audio. This might
    take long depending upon the number of Media used in the project(s).</p>
  </blockquote>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-03-18T00:14:49.340Z
Answers.LastActivityDate: 2017-03-18T00:14:49.340Z
Answers.UserDisplayName: Telion
Body: <p>I'm importing .MP4 file which has music in it, but in Premiere there is no audio track at all.</p>
  <p>I have restarted PC, installed K-lite codec pack, Quicktime codecs but why? Why is it so hard to simply import an .MP4 file with music to the video editor?</p>
  <p>I searched the internet a lot but only find useless advice</p>
  
Tags: <premiere>
Title: No sound in Adobe Premiere Pro CC 2017
UserDisplayName: Telion
ThreadText: # No sound in Adobe Premiere Pro CC 2017
  
  (Asked by: username_0 on 2017-03-17)
  
  I'm importing .MP4 file which has music in it, but in Premiere there is no audio track at all.
  
  I have restarted PC, installed K-lite codec pack, Quicktime codecs but why? Why is it so hard to simply import an .MP4 file with music to the video editor?
  
  I searched the internet a lot but only find useless advice
  
  **Tags:** premiere
  
  
  ---
  
  ## 4 answers
  
  ### Answer by username_0 on 2017-03-18. Score: 3 | Accepted answer
  
  Ok, here is [answer](https://forums.adobe.com/message/9109650#9109650).
  Quote:
  
  > Please clear the Media Cache (keeping Premiere Pro closed). Find
  > instructions here: FAQ: [How to clean media cache files?](https://forums.adobe.com/thread/2152942)
  >
  > Navigate to the Media Cache location as specified in the Premiere Pro
  > preferences and rename the folders.
  >
  > ```
  >    MAC: Premiere Pro menu>Preferences>Media
  >    Windows: Edit Menu>Preferences>Media
  >
  > ```
  >
  > Please reply if your issue gets resolved after trying these steps.
  >
  > NOTE: Premiere Pro will conform all files after opening any/all
  > project(s) and will generate the peak file for the audio. This might
  > take long depending upon the number of Media used in the project(s).
  
  
  ---
  
  ### Answer by username_1 on 2019-05-14. Score: 0
  
  Hold Alt when starting Premiere. It will ask you if you want to reset your settings. Click yes. This worked for me.
  
  <https://forums.adobe.com/thread/2126506>
  
  
  ---
  
  ### Answer by username_2 on 2017-09-19. Score: -1
  
  [username_0's answer](https://video.stackexchange.com/a/20957/5657) was helpful to me in the past, but today it took me an hour to figure out that after some copying and pasting from other projects, my audio track had some Track Keyframes (notice the difference from Clip Keyframes) that were causing the volume to be 0.
  
  So, I switched into the Track Keyframes mode and then used the Pen tool to highlight all of those keyframes, and I deleted them.
  
  
  ---
  
  ### Answer by username_3 on 2018-08-28. Score: -1
  
  I used to solo the tracks, and then the audio would play and that usually does the trick. This time, that didn't work. After several restarts and quitting Premiere, I gave up and duplicated my project. Now audio works!
  
  
  ---
  
  