setfit safetensors mpnet sentence-transformers text-classification generated_from_setfit_trainer arxiv:2209.11055 base_model:sentence-transformers/paraphrase-mpnet-base-v2 base_model:finetune:sentence-transformers/paraphrase-mpnet-base-v2 model-index region:us
---
base_model: sentence-transformers/paraphrase-mpnet-base-v2
library_name: setfit
metrics:
- accuracy
pipeline_tag: text-classification
tags:
- setfit
- sentence-transformers
- text-classification
- generated_from_setfit_trainer
widget:
- text: What is the function of the Centralized Support Office?
- text: How does Corporate Social Performance affect market competitiveness?
- text: Do Chief General Managers have the authority to approve large loans in a bank?
- text: How does LUMINOUS FORCE impact interest rates for borrowers?
- text: How does a Debenture Trustee ensure timely interest payments to investors?
inference: true
model-index:
- name: SetFit with sentence-transformers/paraphrase-mpnet-base-v2
  results:
  - task:
      type: text-classification
      name: Text Classification
    dataset:
      name: Unknown
      type: unknown
      split: test
    metrics:
    - type: accuracy
      value: 0.8847755668671912
      name: Accuracy
---

# SetFit with sentence-transformers/paraphrase-mpnet-base-v2

This is a [SetFit](https://github.com/huggingface/setfit) model that can be used for Text Classification. This SetFit model uses [sentence-transformers/paraphrase-mpnet-base-v2](https://huggingface.co/sentence-transformers/paraphrase-mpnet-base-v2) as the Sentence Transformer embedding model. A [LogisticRegression](https://scikit-learn.org/stable/modules/generated/sklearn.linear_model.LogisticRegression.html) instance is used for classification.

The model has been trained using an efficient few-shot learning technique that involves:

1. Fine-tuning a [Sentence Transformer](https://www.sbert.net) with contrastive learning.
2. Training a classification head with features from the fine-tuned Sentence Transformer.

## Model Details

### Model Description
- **Model Type:** SetFit
- **Sentence Transformer body:** [sentence-transformers/paraphrase-mpnet-base-v2](https://huggingface.co/sentence-transformers/paraphrase-mpnet-base-v2)
- **Classification head:** a [LogisticRegression](https://scikit-learn.org/stable/modules/generated/sklearn.linear_model.LogisticRegression.html) instance
- **Maximum Sequence Length:** 512 tokens
- **Number of Classes:** 360 classes
<!-- - **Training Dataset:** [Unknown](https://huggingface.co/datasets/unknown) -->
<!-- - **Language:** Unknown -->
<!-- - **License:** Unknown -->

### Model Sources

- **Repository:** [SetFit on GitHub](https://github.com/huggingface/setfit)
- **Paper:** [Efficient Few-Shot Learning Without Prompts](https://arxiv.org/abs/2209.11055)
- **Blogpost:** [SetFit: Efficient Few-Shot Learning Without Prompts](https://huggingface.co/blog/setfit)

### Model Labels
| Label                                                                                                                                 | Examples                                                                                                                                                                                                                                                                                                                                        |
|:--------------------------------------------------------------------------------------------------------------------------------------|:------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| IB Golden Ager  Term Deposit Product for Super Senior Citizens                                                                        | <ul><li>"How does IB Bank's Golden Ager Deposit help Super Senior Citizens?"</li><li>'Can I get a higher interest rate for Jewel Ager Deposit?'</li><li>'Is Golden Ager Deposit available for HUF (Hindu Undivided Family) accounts?'</li></ul>                                                                                                 |
| DEAF Transaction List                                                                                                                 | <ul><li>'Are Electronic Account File Transactions updated overnight?'</li><li>'How do I print my Electronic Account File Transaction list?'</li><li>'Are all transactions included in my Daily Electronic Account File?'</li></ul>                                                                                                              |
| Unleash your Entrepreneurial Skills with Indian Bank’s MSME Loans                                                                     | <ul><li>'Do Cottage Industries qualify for MSME loans from Indian Bank?'</li><li>'How do Women Entrepreneurs benefit from MSME loans offered by Indian Bank?'</li><li>'How can Small Scale Industries leverage MSME loans for growth?'</li></ul>                                                                                                |
| IB Home Improve                                                                                                                       | <ul><li>'How does a housing renovation loan affect my credit score?'</li><li>'What are the best loan options for villa improvement projects?'</li><li>'What are the benefits of home improvement loans for homeowners?'</li></ul>                                                                                                               |
| Lab Grown Diamond Scheme                                                                                                              | <ul><li>'How does the bank verify the authenticity of a lab-grown diamond?'</li><li>'What are the fees associated with a man-made diamond loan?'</li><li>'What is the minimum value of a lab-created diamond required for a loan?'</li></ul>                                                                                                    |
| Reverse Mortgage                                                                                                                      | <ul><li>'Can I use a Home Equity Loan to pay for long-term care?'</li><li>'How does a Reverse Annuary Mortgage work with an existing mortgage?'</li><li>'What is the difference between a Home Reversion Scheme and a loan?'</li></ul>                                                                                                          |
| Bank’s Profile                                                                                                                        | <ul><li>"Can I find a summary of the bank's deposit insurance coverage?"</li><li>"What is the bank's bio, including its mission and vision?"</li><li>"What is the bank's review of its performance over time?"</li></ul>                                                                                                                        |
| PMMY-MUDRA-Tarun Plus                                                                                                                 | <ul><li>'What are the features of PMMY Tarun Plus scheme?'</li><li>'Is Pradhan Mantri Tarun Plus scheme only for existing businesses?'</li><li>'How to check eligibility for Mudra Tarun Plus loan?'</li></ul>                                                                                                                                  |
| Deposit Rates                                                                                                                         | <ul><li>'What is the average Deposit Rate offered by online banks?'</li><li>'Can I earn a higher Seeding Rate by setting up automatic transfers?'</li><li>'What is the impact of a Low Deposit Rate on my savings account?'</li></ul>                                                                                                           |
| IB i-Freedom Current Account                                                                                                          | <ul><li>'How do I close my i-Freedom Account if I move abroad?'</li><li>'How do I apply for a Freedom current account with IB?'</li><li>'What is the interest rate on an i-Freedom Current Account?'</li></ul>                                                                                                                                  |
| Nodal Officers  RBI Integrated Ombudsman Scheme, 2021                                                                                 | <ul><li>'Can a Jurisdictional Nodal Officer help with credit card issues?'</li><li>'How does a Zone-wise Customer Service Officer handle customer feedback?'</li><li>'How does a Regional Ombudsman Scheme handle banking complaints?'</li></ul>                                                                                                |
| SB for students under govt scholarship & SB for DBT                                                                                   | <ul><li>'What is the eligibility criteria for student government Scholarship SB accounts?'</li><li>'Can student saving accounts be converted to regular SB accounts?'</li><li>'Can students sb accounts be used for online transactions?'</li></ul>                                                                                             |
| Fixed Deposit                                                                                                                         | <ul><li>'How do I choose the right Deposit scheme for me?'</li><li>'What are the benefits of a Short-Term Deposit for businesses?'</li><li>'What is the interest rate for a Long-Term Deposit scheme?'</li></ul>                                                                                                                                |
| Privacy Policy IndOASIS                                                                                                               | <ul><li>'How does Customer Information Protection Policy handle data leaks?'</li><li>'What are the penalties for violating Data Privacy Rules IndOASIS?'</li><li>'What is the purpose of IndOASIS Information Security Policy?'</li></ul>                                                                                                       |
| Welcome aboard!                                                                                                                       | <ul><li>"What's included in our get started banking bundle?"</li><li>'What perks come with being on board our premium banking package?'</li><li>"Onboarding made easy: what's the process like?"</li></ul>                                                                                                                                      |
| Loan/OD/Credit Card against Deposit                                                                                                   | <ul><li>'Can I get a credit card against my overdraft deposit?'</li><li>'Can I use my credit deposit as collateral for a personal loan?'</li><li>'What is the minimum income required for credit deposit eligibility?'</li></ul>                                                                                                                |
| FCNR (B) DEPOSITS Rates                                                                                                               | <ul><li>'Can I open an FCNR (B) Deposit account for my minor child?'</li><li>'What are the charges for maintaining an FCNR (B) Fixed Deposit account?'</li><li>'Can I deposit my entire savings in an FCNR (B) Deposit account?'</li></ul>                                                                                                      |
| Lending rates                                                                                                                         | <ul><li>'How do loan rates change for subprime borrowers?'</li><li>'What are the advance rates for a business line of credit?'</li><li>'Do investment credit rates fluctuate with market conditions?'</li></ul>                                                                                                                                 |
| Press Releases                                                                                                                        | <ul><li>'What is the importance of timely Issuing Statements in banking?'</li><li>'What is the significance of Issuing Statements in banking regulations?'</li><li>'How do banks utilize Communiqués to share financial results?'</li></ul>                                                                                                     |
| Defending Against Rising Online Frauds: Stay Cyber-Safe!                                                                              | <ul><li>'How do I Stay Safe from Frauds when using public Wi-Fi for banking?'</li><li>'What measures can I take to defend against rising frauds in mobile banking?'</li><li>'What is the role of customers in Fraud Protection in banking services?'</li></ul>                                                                                  |
| Weaver MUDRA                                                                                                                          | <ul><li>'How does Weaver MUDRA support the growth of handloom clusters?'</li><li>'What are the tax benefits for Weaver MUDRA loan borrowers?'</li><li>'What is the Handloom MUDRA loan scheme for weavers in India?'</li></ul>                                                                                                                  |
| Investor Grievances                                                                                                                   | <ul><li>'What is the role of banking ombudsman in addressing Investor Grievances?'</li><li>"Can I seek Compensation for investment losses due to bank's negligence?"</li><li>'Can I file a Petition against a bank for investment-related issues?'</li></ul>                                                                                    |
| Vision and Mission                                                                                                                    | <ul><li>"What is the bank's Next steps for improving online banking security?"</li><li>"Does the bank's Mandate prioritize customer service excellence?"</li><li>"How does the bank's Mandate shape its branch network expansion?"</li></ul>                                                                                                    |
| IND SAMPOORNA SALARY PACKAGE                                                                                                          | <ul><li>'Can I expect a salary package hike during increments?'</li><li>'Are there any exceptions to the standard compensation package?'</li><li>'How is the Sampoorna package affected by location and cost of living?'</li></ul>                                                                                                              |
| Disclosures                                                                                                                           | <ul><li>'Must banks provide customers with a Clear Disclosure of account terms?'</li><li>'Can Open Communication policies reduce customer complaints?'</li><li>'Can customers request a copy of their Account Summary Disclosure?'</li></ul>                                                                                                    |
| IB Vidyarthi Suraksha (With PNB-Metlife)                                                                                              | <ul><li>'What is the eligibility criteria for IB Vidyarthi Suraksha policy?'</li><li>'Can I purchase Student Suraksha insurance online through PNB net banking?'</li><li>'How does Vidyarthi Suraksha policy benefit students pursuing higher education?'</li></ul>                                                                             |
| Digital Banking Unit: Shaping the Financial Future of India                                                                           | <ul><li>'What benefits do Cyber Banking services offer to Indian customers?'</li><li>'How does Financial Inclusion through Technology empower rural Indians?'</li><li>'Can Digital Financial Inclusion initiatives really make a difference?'</li></ul>                                                                                         |
| Wealth Management Services                                                                                                            | <ul><li>'Can a Financial Independence service help me retire early?'</li><li>'How does a Financial Affluence service help with business succession planning?'</li><li>'What is the difference between Financial Security Planning and insurance?'</li></ul>                                                                                     |
| IND Millionaire Recurring Deposit Account  NRE                                                                                        | <ul><li>'Is IND Millionaire Recurring Deposit Account NRE available for minors?'</li><li>'What are the benefits of IND Millionaire Recurring Deposit Account NRE?'</li><li>'How to close IND Millionaire Recurring Deposit Account NRE prematurely?'</li></ul>                                                                                  |
| Service Charges                                                                                                                       | <ul><li>'Can I avoid the Charges for account overdrafts?'</li><li>'How do I calculate the Tariffs for international transactions?'</li><li>'Can I avoid the Service Charges for low account balances?'</li></ul>                                                                                                                                |
| Audio/ Video Recording/Concall Transcripts                                                                                            | <ul><li>'Can clients request access to Recorded Conference Call Audio Files?'</li><li>'Are Audio Recordings of Client Conversations used for coaching purposes?'</li><li>'Are Telephone Call Transcripts used for customer feedback analysis?'</li></ul>                                                                                        |
| What’s New?                                                                                                                           | <ul><li>"What's the news on new banking features and services?"</li><li>'What recent developments have improved online banking security?'</li><li>"What's the latest information on cardless ATM access?"</li></ul>                                                                                                                             |
| IB Plot Loan                                                                                                                          | <ul><li>'Can I get a land loan to buy a plot of land in a residential area?'</li><li>'Do you offer a terrain loan to non-resident Indians?'</li><li>'What is the eligibility criterion for availing a parcel loan from your bank?'</li></ul>                                                                                                    |
| TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT                                                                                             | <ul><li>'Are Terms & Conditions Term Deposit accounts government-insured?'</li><li>'Can I withdraw from a Term Deposit if I violate rules?'</li><li>'What is the minimum balance for Terms & Conditions Term Deposit?'</li></ul>                                                                                                                |
| IMAGE  Email Id’s                                                                                                                     | <ul><li>'What is the importance of IMAGE Email Addresses in online banking security?'</li><li>'Can I use my IMAGE Contact Emails for receiving account statements?'</li><li>'What happens if I forget my IMAGE Email Contacts for password recovery?'</li></ul>                                                                                 |
| Service Charges / Forex Rates                                                                                                         | <ul><li>'Are there any Service Charges for using my credit card abroad?'</li><li>'How do I calculate the Currency Exchange charges for my transaction?'</li><li>'Can you explain the Service Charges for ATM withdrawals abroad?'</li></ul>                                                                                                     |
| Chief General Managers                                                                                                                | <ul><li>'Can a Chief General Manager resolve customer disputes in a cooperative bank?'</li><li>'What are the goals of a Chief General Manager in a digital banking platform?'</li><li>'What role does a Chief General Manager play in launching new financial products?'</li></ul>                                                              |
| Bharat Aadhaar Seeding Enabler                                                                                                        | <ul><li>'Can I use the Bharat Aadhaar Seeding Enabler for credit card accounts?'</li><li>'How do I initiate the Bharat Aadhaar Seeding Enabler process?'</li><li>'What documents are required for the Aadhaar Linking Enabler process?'</li></ul>                                                                                               |
| Customer On-Boarding using TAB                                                                                                        | <ul><li>'What is the role of the Onboarding Tablet in customer authentication?'</li><li>'Onboarding Tab: What are the common pain points faced by customers?'</li><li>'How does the Onboarding Tab handle complex customer information?'</li></ul>                                                                                              |
| N R I / Foreign Exchange                                                                                                              | <ul><li>'What are the risks associated with N R I Exchange transactions?'</li><li>'How do I monitor Foreign Exchange market fluctuations?'</li><li>'How do Foreign Exchange rates affect my international transactions?'</li></ul>                                                                                                              |
| Financial Inclusion in India: Filling the Void                                                                                        | <ul><li>'Can Bridging Financial Gap initiatives improve healthcare outcomes?'</li><li>'Can Bridging Financial Gap initiatives increase access to insurance?'</li><li>'How does Economic Growth in India depend on financial literacy?'</li></ul>                                                                                                |
| IND EQUIPMENT & WHEELS (CE/CV) scheme                                                                                                 | <ul><li>'Can I get a loan for Industrial Machinery under CV scheme for business expansion?'</li><li>'Can I get a loan for Industrial Wheels under IND EQUIPMENT & WHEELS scheme?'</li><li>'What are the interest rates for Industrial Equipment financing under CE/CV scheme?'</li></ul>                                                        |
| Indian Bank Debit Card  Shopping Perks                                                                                                | <ul><li>'Are there any Birthday Shopping Offers for Indian Bank debit cardholders?'</li><li>'What are the Retail Benefits of using Indian Bank debit cards?'</li><li>'What Retail Therapy benefits do Indian Bank debit cards offer to customers?'</li></ul>                                                                                    |
| IND Krishi Vaahan                                                                                                                     | <ul><li>'Does the bank provide insurance for krishi vahan purchases?'</li><li>'Does the bank provide krishi vahan financing for small-scale farmers?'</li><li>'What are the benefits of krishi motor financing from this bank?'</li></ul>                                                                                                       |
| What is a Credit Score and How it Shapes Financial Health                                                                             | <ul><li>'How does Financial Health affect credit card application approvals?'</li><li>'What is the role of Financial Health in investment portfolio management?'</li><li>'What is the ideal Credit Score range for personal loan approvals?'</li></ul>                                                                                          |
| Designated Authority for Whistle Blower Complaints                                                                                    | <ul><li>'How does the Authorized Whistleblower Complaints Receiver ensure customer confidentiality?'</li><li>'How does the Designated Authority for Whistle Blower Complaints handle repeat complaints?'</li><li>'Is the Authorized Whistleblower Complaints Receiver responsible for reporting to regulatory bodies?'</li></ul>                |
| IND Rupee Gain                                                                                                                        | <ul><li>'How does INR appreciation lead to Currency Gain?'</li><li>'What are the benefits of Rupee Gain for small business owners?'</li><li>'Are there any risks associated with Rupee Gain investments?'</li></ul>                                                                                                                             |
| F.A.Qs                                                                                                                                | <ul><li>'What are the Most Frequently Asked Questions about personal loans?'</li><li>'How do I access the Frequently Asked Questions section on my mobile device?'</li><li>'Are there any Recurring Enquiries about mobile banking apps?'</li></ul>                                                                                             |
| New Pension Scheme as an avenue for Tax Savings                                                                                       | <ul><li>'Can I take a loan against my New Pension Scheme account?'</li><li>'How does the Retirement scheme help in achieving long-term financial goals?'</li><li>'What are the Retirement Scheme benefits for salaried individuals in India?'</li></ul>                                                                                         |
| Termination Clause  Mobile Banking (IndSmart)                                                                                         | <ul><li>'How does the Expiration Term affect my loan repayment schedule?'</li><li>'How does the Termination Clause impact my credit score?'</li><li>'Can I dispute the Termination Decision made by the bank?'</li></ul>                                                                                                                        |
| Current Account                                                                                                                       | <ul><li>'What is the daily withdrawal limit for a contemporary account?'</li><li>'What are the features of a real-time account?'</li><li>'Can I link my instantaneous account to mobile banking?'</li></ul>                                                                                                                                     |
| CENTRAL BANK DIGITAL CURRENCY (CBDC) -Indian Bank Digital Rupee Application                                                           | <ul><li>'Can I use central virtual currency for online shopping?'</li><li>'Will Virtual Currency be used for government subsidies?'</li><li>'How does central virtual currency improve transaction transparency?'</li></ul>                                                                                                                     |
| NPS VATSALYA                                                                                                                          | <ul><li>'What is the minimum tenure to stay invested in National Pension VATSALYA?'</li><li>'Can I change my investment option in National Pension VATSALYA mid-term?'</li><li>'What are the documents required to open a National Pension VATSALYA account?'</li></ul>                                                                         |
| IMAGE  Computer Centre                                                                                                                | <ul><li>'How does the Digital Facility handle customer online banking complaints?'</li><li>'What services does the IT Department offer to small business banking clients?'</li><li>'How does the Information Centre prevent phishing attacks on customers?'</li></ul>                                                                           |
| Account Opening Forms NRI                                                                                                             | <ul><li>'What is the deadline for submitting the NRI Account Opening Documents?'</li><li>'Can I use a representative to submit the Non-Resident Banking Application?'</li><li>'Can I get help with filling out the NRI Account Application Form?'</li></ul>                                                                                     |
| Doorstep Banking                                                                                                                      | <ul><li>'What is the process for doorstep banking password reset?'</li><li>'Do entranceway banking services offer personalized financial advice?'</li><li>'What is the role of doorstep banking in rural development?'</li></ul>                                                                                                                |
| Digital Insurance Platform                                                                                                            | <ul><li>'Can Virtual Insurance Services be used for retirement planning products?'</li><li>'How does Cyber Insurance Platform improve risk management for bankers?'</li><li>'What are the advantages of Online Insurance Solutions for banking customers?'</li></ul>                                                                            |
| How to Save Tax 101: A Comprehensive Guide to Tax Saving Investment Options                                                           | <ul><li>'What are the tax implications of withdrawing from tax-saving investments before maturity?'</li><li>'How do exemption schemes aid in fiscal prudence for the average salaried individual?'</li><li>'What are the eligibility criteria for deductions under Section 80C of the Income Tax Act?'</li></ul>                                |
| Recurring Deposit                                                                                                                     | <ul><li>'Can I take a Regular Deposit loan against my account?'</li><li>'Can I open a Regular Savings Plan online?'</li><li>'How to check the balance of a Recurring Deposit account?'</li></ul>                                                                                                                                                |
| IND MSME VEHICLE                                                                                                                      | <ul><li>'Is Small Business Auto loan available for startup owners?'</li><li>'What are the documents required for Small Enterprise Vahan loan?'</li><li>'Can I use MSME Vehicle loan for vehicle fuel expenses?'</li></ul>                                                                                                                       |
| “New SB Product for Pensioners” IND PENSION PRIME                                                                                     | <ul><li>'What are the fees associated with Senior Savings Deposit scheme?'</li><li>'Can I transfer funds from my Senior Deluxe Savings Account to another account?'</li><li>'Can I use my Pension Plus Debit Card for international transactions?'</li></ul>                                                                                    |
| IB CORP SB  Payroll Package Scheme for Salaried Class                                                                                 | <ul><li>'What is the interest rate offered by Corp SB accounts?'</li><li>'Does the Payroll Package Scheme offer free debit cards?'</li><li>'What are the requirements for Corporate Savings Scheme eligibility?'</li></ul>                                                                                                                      |
| Block Lost ATM Card                                                                                                                   | <ul><li>'Can I Block Lost ATM using phone banking?'</li><li>'Is it necessary to Block ATM in case of theft?'</li><li>'Can I request Block Lost Debit Card if card is damaged?'</li></ul>                                                                                                                                                        |
| IB  Sammaan                                                                                                                           | <ul><li>'Can I get travel insurance with the Esteem credit card?'</li><li>'Do Respect current accounts have checkbook facilities?'</li><li>'How do I apply for the Glory gold credit card?'</li></ul>                                                                                                                                           |
| IB PROFESSIONAL                                                                                                                       | <ul><li>'What are the key Professional networks for IB professionals?'</li><li>'How do occupation experts collaborate with cross-functional teams in IB?'</li><li>'What are the key challenges faced by occupation experts in investment banking?'</li></ul>                                                                                    |
| Credit Life Insurance Coverages in association with M/s. Aditya Birla Sun Life Insurance                                              | <ul><li>'What is the maximum sum assured for credit life insurance with Birla Sun Life?'</li><li>'What is the minimum sum assured for credit life insurance with Aditya Birla Sun Life?'</li><li>'How does credit life insurance with Birla Sun Life benefit my business?'</li></ul>                                                            |
| V-CIP                                                                                                                                 | <ul><li>'What are the challenges of implementing Video Customer Identification?'</li><li>'Can Online Identity Verification reduce wait times for customers?'</li><li>'Can Virtual Customer Identification reduce operational costs?'</li></ul>                                                                                                  |
| IND Micro Food Processing Enterprises- (PMFME)                                                                                        | <ul><li>'Can a food manufacture enterprise apply for a term loan for equipment purchase?'</li><li>'How does a food manufacture company benefit from invoice financing?'</li><li>'Is the PMFME scheme applicable to small Food Processing units in rural areas?'</li></ul>                                                                       |
| Kisan Credit Card (KCC)                                                                                                               | <ul><li>'Can I use my Kisan Credit Card for fertilizer purchases?'</li><li>'Farmer Credit Cards are available in which banks?'</li><li>"What is the Rural Credit Facility scheme's eligibility criteria?"</li></ul>                                                                                                                             |
| SELF HELP GROUP (SHG)  SHAKTI                                                                                                         | <ul><li>'How does the Shakti Self-Help Model impact rural development?'</li><li>'How does the Collective Empowerment Initiative promote savings?'</li><li>"What is the significance of Shakti in promoting women's empowerment?"</li></ul>                                                                                                      |
| New SB Product for Salaried Customers   IND SALARY SURAKSHA                                                                           | <ul><li>'What are the eligibility criteria for Income Suraksha?'</li><li>'How does Salary Suraksha impact my loan eligibility?'</li><li>'What is the claim process for Salary Security?'</li></ul>                                                                                                                                              |
| Another Option for Pension                                                                                                            | <ul><li>'What are the Pension Alternative Strategies for risk-averse investors?'</li><li>'How do I choose the Right Pension Alternative for my age?'</li><li>'What are the Features of Pension Alternatives for high-net-worth individuals?'</li></ul>                                                                                          |
| NRI and Forex                                                                                                                         | <ul><li>'How do I transfer funds internationally using Overseas Currency Trading?'</li><li>'Can I get a Foreign Currency Exchange card for international transactions?'</li><li>'How do I open an International Currency Exchange account for my dependents?'</li></ul>                                                                         |
| Investor / Analyst Presentation                                                                                                       | <ul><li>'What is the main theme of the latest Investor Call?'</li><li>"What is the Bank's Policy on Investor Disclosure?"</li><li>'How does the Investor Outreach Program work?'</li></ul>                                                                                                                                                      |
| Customer Centric Services                                                                                                             | <ul><li>'How can Human-Centered Banking improve customer engagement?'</li><li>'How does Personalized Banking improve customer experience?'</li><li>'What is the importance of User-Centric Design in mobile banking apps?'</li></ul>                                                                                                            |
| IMAGE  Training Philosophy                                                                                                            | <ul><li>"How does IMAGE's Educational Philosophy impact customer satisfaction?"</li><li>"How does IMAGE's Educational Doctrine impact customer loyalty?"</li><li>'What Learning Methodology does IMAGE use for cross-selling strategies?'</li></ul>                                                                                             |
| NRI Home Loan                                                                                                                         | <ul><li>'What is the foreclosure procedure for a non-resident house loan?'</li><li>'What are the benefits of a non-resident apartment loan over a regular loan?'</li><li>'What are the benefits of NRI home loans for Indian citizens abroad?'</li></ul>                                                                                        |
| Interest Rates on Personal Segment Loan Products: Floating                                                                            | <ul><li>'How does the Personal segment Floating interest rate compare to other loan products?'</li><li>'How does the Personal segment Floating interest rate impact my monthly installments?'</li><li>'What is the average interest rate on a Variable Personal segment loan?'</li></ul>                                                        |
| Annual General Meeting                                                                                                                | <ul><li>'What are the procedures for the yearly general meeting of shareholders?'</li><li>'How are decisions made at the annual meeting of bank members?'</li><li>'How do I submit a proposal for the yearly bank meeting?'</li></ul>                                                                                                           |
| Nomination: A Must Have in Your Accounts                                                                                              | <ul><li>'Who can be designated as a beneficiary in a fixed deposit account?'</li><li>'Who can appoint a beneficiary in a corporate bank account?'</li><li>'Does a joint account require a designation of successor?'</li></ul>                                                                                                                  |
| Media Speaks                                                                                                                          | <ul><li>'What are the benefits of Expert Interviews on banking topics?'</li><li>'What are the benefits of Media Appearances for banking brands?'</li><li>'How do Newspaper Articles on banking trends impact customer decisions?'</li></ul>                                                                                                     |
| Debit Cards                                                                                                                           | <ul><li>'What is the cash withdrawal limit for a business bankcard?'</li><li>'Can I get a statement of my cashpoint transactions for tax purposes?'</li><li>'Can I use my bankcard to make a purchase in a foreign currency?'</li></ul>                                                                                                         |
| The Convenience Revolution: Mobile Banking Explained                                                                                  | <ul><li>'How does the Wireless Banking Convenience Revolution impact financial literacy?'</li><li>'Can the Electronic Payment Convenience Shift reduce late payment fees?'</li><li>'What are the challenges facing the Online Banking Convenience Evolution?'</li></ul>                                                                         |
| SB FOR CENTRAL / STATE GOVERNMENT / CONSULAR OFFICES & IND PFMS                                                                       | <ul><li>'What are the requirements to open an SB PFMS account?'</li><li>'Can I apply for an SB PFMS account online?'</li><li>'Are SB State Govt accounts eligible for mobile banking?'</li></ul>                                                                                                                                                |
| Education Loan  Subsidy Schemes                                                                                                       | <ul><li>'Can NRI students avail Educational compensation from Indian banks?'</li><li>'Is education compensation only for undergraduate degrees?'</li><li>'What are the eligibility criteria for student subsidy schemes in banks?'</li></ul>                                                                                                    |
| IB MSME Jewel Loan                                                                                                                    | <ul><li>'What is the eligibility criteria for IB MSME Jewel Loan for women entrepreneurs?'</li><li>'What is the repayment tenure for IB MSME Jewelry Loan?'</li><li>'Is IB MSME Jewelery Loan available for new business ventures?'</li></ul>                                                                                                   |
| IMAGE                                                                                                                                 | <ul><li>'Can I take a photograph of my deposit slip to submit online?'</li><li>'Can I take a screenshot of my account activity to submit to customer support?'</li><li>'Picture this: I lost my debit card, can I still access my account?'</li></ul>                                                                                           |
| Foreign Branches                                                                                                                      | <ul><li>'What is the difference between an Overseas Branch and a representative office?'</li><li>'Can an International Branch provide foreign exchange hedging solutions?'</li><li>'How do Foreign Branches handle customer complaints?'</li></ul>                                                                                              |
| IB Home Loan Flexi                                                                                                                    | <ul><li>'Can I prepay my Home Flexi loan without incurring any penalties?'</li><li>'Can I use the Real Estate Flexi loan to purchase a commercial property?'</li><li>'How does the House Flexi loan interest rate compare to other banks?'</li></ul>                                                                                            |
| INDIAN BANK MUTUAL FUND                                                                                                               | <ul><li>'Can I withdraw my Indian Bank Mutual Financial investment prematurely?'</li><li>'How to redeem my Indian Bank Mutual Fund units online?'</li><li>'What is the NAV of Indian Bank Mutual Fund today?'</li></ul>                                                                                                                         |
| MD & CEO Speeches / Media Interaction                                                                                                 | <ul><li>"How will the CEO's speech impact the bank's provisioning for bad loans?"</li><li>"What innovative solutions did the CEO's address promise to customers?"</li><li>"Did the top executive's statement provide an update on the bank's capital adequacy ratio?"</li></ul>                                                                 |
| Extraordinary General Meetings                                                                                                        | <ul><li>'Can an Emergency General Meeting be convened by shareholders of a bank?'</li><li>'Can an Extraordinary General Meeting be held at a branch office of a bank?'</li><li>'What is the notice period for an Extraordinary General Assembly in banking?'</li></ul>                                                                          |
| Loan for Purchase of “Van / Minibus / Bus / Ambulance” to Institutions / Firms / PSU / Company / Hospitals                            | <ul><li>'What documents are required for Minibus Institution loan applications?'</li><li>'Can an Institution purchase multiple Minibuses with a single loan?'</li><li>'How does the bank verify the business vintage of a Bus firm?'</li></ul>                                                                                                  |
| IMPORTANT TERMS AND CONDITIONS  SB                                                                                                    | <ul><li>'What are the rules SB for account closures and terminations?'</li><li>'What are the consequences of not complying with the Saving T&C?'</li><li>'Can I opt-out of certain Terms Conditions Savings for my account?'</li></ul>                                                                                                          |
| External Sites                                                                                                                        | <ul><li>'Can I use Site bookmarking for quick access to online banking?'</li><li>'How do I report suspicious activity on an RBI details page?'</li><li>'Can I access the Foreign banking institution site from my mobile device?'</li></ul>                                                                                                     |
| PMSurya Ghar: Muft Bijli Yojana Roof Top Solar Loan Scheme                                                                            | <ul><li>'What is the interest rate for senior citizens applying for Muft Bijli Yojna loan?'</li><li>'What are the documents required for Pradhan Mantri Solar loan application?'</li><li>'What is the interest rate for Pradhan Mantri Muft Bijali Yojana loan at my bank?'</li></ul>                                                           |
| Tab Banking                                                                                                                           | <ul><li>"Can I transfer funds using my tablet's banking application?"</li><li>'Is the tablet banking app available for both iOS and Android?'</li><li>'How does the slate banking app enable mobile banking for customers?'</li></ul>                                                                                                           |
| Welfare of Minorities                                                                                                                 | <ul><li>'Can banks play a role in Empowering Minority Entrepreneurs through financing?'</li><li>'Do banks offer Minority-Focused Financial Education and Awareness programs?'</li><li>'Does the bank offer specialized services for Underrepresented Segment Financial Inclusion?'</li></ul>                                                    |
| MSME AUTO  RENEWAL                                                                                                                    | <ul><li>'How does Micro Small Medium Enterprises RENEWAL impact credit scores in banking?'</li><li>'How long does it take for Micro Small Medium Enterprises auto RENEWAL to get approved?'</li><li>'Is MSME RENEWAL available for small-scale industries in the manufacturing sector?'</li></ul>                                               |
| IND PASHUDHAN Mitra- Animal Husbandry Infrastructure Development Fund (AHIDF)                                                         | <ul><li>'How does the AHIDF impact the overall livestock industry?'</li><li>'How does the AHIDF support animal husbandry infrastructure development in rural areas?'</li><li>'How much funding can I get from the Animal Husbandry Infrastructure Fund for poultry farming?'</li></ul>                                                          |
| Customer Complaints / Awareness                                                                                                       | <ul><li>'What are the key performance indicators for measuring Customer Feedback in banking?'</li><li>'What is the process for escalating Customer Complaints to the banking ombudsman?'</li><li>'What are the benefits of implementing a Customer Complaint Awareness program?'</li></ul>                                                      |
| MSME                                                                                                                                  | <ul><li>'What is the process for availing of a Micro Enterprise business loan?'</li><li>'Can I get a business debit card for my Micro Enterprise?'</li><li>'Can I avail of digital banking services for my Small and Medium Enterprise?'</li></ul>                                                                                              |
| IB Tradewell                                                                                                                          | <ul><li>'What is the process for applying for a Commerce Facility loan?'</li><li>'How does Trade Facilitation reduce risks in international trade?'</li><li>'What are the interest rates for Supply Chain Financing?'</li></ul>                                                                                                                 |
| Don’t Be a Money Mule: Protect Yourself from Fraud                                                                                    | <ul><li>'What are the consequences of becoming an Accidental Fraudster?'</li><li>'How can I avoid being a Cash Courier for fraudsters?'</li><li>'What is a Financial Proxy and how can it harm my bank account?'</li></ul>                                                                                                                      |
| Digitizing the Indian Banking Experience                                                                                              | <ul><li>'What are the challenges of Implementing Digital Solutions in Indian banks?'</li><li>'Can Cybernetic Transformation lead to faster loan approvals in Indian banks?'</li><li>'What are the benefits of Digitalization in Improving Customer Service?'</li></ul>                                                                          |
| Colombo Branch                                                                                                                        | <ul><li>'Can I request a credit limit increase at the Lankan Banking Institution?'</li><li>'What services does the National Metropolis Branch offer?'</li><li>'How do I update my account information at the Commercial Capital Branch?'</li></ul>                                                                                              |
| Say No to Queues and Yes to Fastag!!!!!                                                                                               | <ul><li>'Will No Delay Banking reduce waiting time?'</li><li>'Will Electronic Toll Collection simplify my banking transactions?'</li><li>'Is Express Lane available for mobile banking apps?'</li></ul>                                                                                                                                         |
| Quick Contact                                                                                                                         | <ul><li>'Can I use the Contact Form for account-specific inquiries?'</li><li>'Contact Us page is not loading, what should I do?'</li><li>'How do I escalate an issue to the Expedited Support team?'</li></ul>                                                                                                                                  |
| Dairy Loan                                                                                                                            | <ul><li>'Can I get a Curd Loan with a low credit score?'</li><li>'Do I need collateral for a Milk Loan from a bank?'</li><li>'How does a Dairy Farm Loan impact my credit score?'</li></ul>                                                                                                                                                     |
| NRI Plot Loan                                                                                                                         | <ul><li>'What is the maximum loan tenure for an NRI land purchase loan?'</li><li>'Can I get a loan for a plot purchase in a smart city?'</li><li>'Can I get a loan for a non-resident property without a co-applicant?'</li></ul>                                                                                                               |
| Event Updates/ Newspaper Advertisement                                                                                                | <ul><li>'When will the bank announce its Year-End Event Schedule?'</li><li>'How do banks utilize Newspaper Inserts for targeted marketing?'</li><li>'What are the highlights of the recent Financial Inclusion Event Updates?'</li></ul>                                                                                                        |
| IND-SURYA SHAKTI                                                                                                                      | <ul><li>'How does STARLIGHT POTENCY affect credit scores?'</li><li>'What are the benefits of using LUMINOUS POTENCY for business expansion?'</li><li>'What is the minimum income requirement for Celestial Force loans?'</li></ul>                                                                                                              |
| Careers                                                                                                                               | <ul><li>'Can I build a profession in securities trading?'</li><li>'What are the job prospects in branch management?'</li><li>'What are the career advancement opportunities in wealth management?'</li></ul>                                                                                                                                    |
| Tarun Plus Scheme                                                                                                                     | <ul><li>'What are the features of the Young Virtuoso Deposit?'</li><li>'Can I avail a personal loan facility with the Emerging Prodigy Account?'</li><li>'How does the Budding Prodigy Program help in financial literacy?'</li></ul>                                                                                                           |
| Lending rates for RMD                                                                                                                 | <ul><li>'What is the typical loan term for a Retirement Account Distribution?'</li><li>'What is the maximum amount I can borrow against my Retirement Account Disbursement?'</li><li>'How do Retirement Income Withdrawals impact loan approval rates?'</li></ul>                                                                               |
| How-to Videos Internet Banking                                                                                                        | <ul><li>'How do Virtual Class Videos assist with online savings account management?'</li><li>'Can Web-based Guidance Videos assist with updating account information?'</li><li>'Can Web-based Learning Resources help with online card activation?'</li></ul>                                                                                   |
| Ind Mortgage                                                                                                                          | <ul><li>'Can I use a Home Equity Loan to fund my education expenses?'</li><li>'What is the maximum Loan-to-Value ratio for a Residential Mortgage?'</li><li>'How does a Private Mortgage Insurance affect my monthly payments?'</li></ul>                                                                                                       |
| What and How of Phishing                                                                                                              | <ul><li>'How do scammers use clickjacking to steal sensitive banking information online?'</li><li>'Can quid pro quo attacks be used to steal sensitive banking information?'</li><li>'What is the role of baiting in compromising customer banking security?'</li></ul>                                                                         |
| Policies and Regulations                                                                                                              | <ul><li>'What are the Norms for resolving customer disputes?'</li><li>'Can Guidelines for loan refinancing be negotiated?'</li><li>'What are the Regulations for opening a joint account?'</li></ul>                                                                                                                                            |
| Capital Gains                                                                                                                         | <ul><li>'Do I need to pay tax on Appreciation of My Assets?'</li><li>'How to calculate Tax on Profit from Sale of Investments?'</li><li>'What is the tax rate on Investment Proceeds in a savings account?'</li></ul>                                                                                                                           |
| Subsidiaries and Joint Ventures                                                                                                       | <ul><li>'How do Allied businesses in banking share market research?'</li><li>"Can I invest in an Affiliate company's IPO as a bank customer?"</li><li>'How do Allied companies share customer data in banking?'</li></ul>                                                                                                                       |
| IMAGE  Principal’s Message                                                                                                            | <ul><li>'Can customers contact the Principal directly through the Message from IMAGE Principal?'</li><li>'Is the Message from IMAGE Principal visible on mobile banking apps?'</li><li>'What is the significance of the Message from IMAGE Principal in online banking?'</li></ul>                                                              |
| IND COURT                                                                                                                             | <ul><li>'Are judicial remedies available for online banking fraud?'</li><li>'Can a judicial order force a bank to waive fees?'</li><li>'What is the process for resolving disputes in the Tribunal?'</li></ul>                                                                                                                                  |
| IB Tax Saver Scheme                                                                                                                   | <ul><li>'What are the Tax Relief benefits for salaried individuals?'</li><li>'Can I get Tax Savings on investments made through phone banking?'</li><li>'What are the features of the Tax Saver scheme for young investors?'</li></ul>                                                                                                          |
| Services rendered free of charge                                                                                                      | <ul><li>'Are on-us ATM transactions completely cost-free?'</li><li>'Can I get a complimentary overdraft protection plan?'</li><li>'Are charge-free international transactions available for premium cards?'</li></ul>                                                                                                                           |
| Ind Netbanking                                                                                                                        | <ul><li>'How to reset my Internet Banking password if I forget it?'</li><li>'How to generate an Online Banking user ID and password?'</li><li>'How to track my Online Banking transaction history?'</li></ul>                                                                                                                                   |
| IND Non-Callable Deposit                                                                                                              | <ul><li>'Can I open a Joint Non-Liquid Deposit account?'</li><li>'Is a Non-Redeemable Deposit a low-risk investment option?'</li><li>'Can I nominate a beneficiary for a Non-Redeemable Deposit?'</li></ul>                                                                                                                                     |
| General Managers                                                                                                                      | <ul><li>'How do General Managers in banking prioritize tasks and responsibilities?'</li><li>'How do Senior Leaders in banking drive business growth?'</li><li>'How do Senior Banking Executives handle branch operations?'</li></ul>                                                                                                            |
| Supply Chain Finance                                                                                                                  | <ul><li>'How does Supply Chain Finance reduce the risk of foreign exchange fluctuations?'</li><li>'What are the different types of Supplier Financing solutions offered by banks?'</li><li>'What are the eligibility criteria for Supplier Finance programs?'</li></ul>                                                                         |
| Business Responsibility and Sustainability Report                                                                                     | <ul><li>'Can Corporate Citizenship reporting increase customer advocacy ratings?'</li><li>'What are the benefits of Socially Responsible Investing for retail customers?'</li><li>'How does Responsible Business Practices influence employee training programs?'</li></ul>                                                                     |
| Privacy Policy IB Merchant App                                                                                                        | <ul><li>'What kind of data does the Merchant App Privacy Policy collect from my device?'</li><li>'How often is the Privacy Policy Merchant App updated for banking apps?'</li><li>'How does the Privacy Policy of Merchant App protect my personal data?'</li></ul>                                                                             |
| Financing Agriculturists for Purchase of Tractors & Other Farm Machinery                                                              | <ul><li>'How do banks evaluate the credit history of an agriculturist for financing?'</li><li>'Are there any special financing schemes for women agriculturists for Agri Machines?'</li><li>'What is the processing fee for an Agricultural Machinery loan?'</li></ul>                                                                          |
| NRE FD/ MMD/ RD ACCOUNTS                                                                                                              | <ul><li>'What is the minimum balance required for a Non-Resident External MMD account?'</li><li>'How to link my NRE Recurring Deposit account to my savings account?'</li><li>'Can I jointly hold a NRE Fixed Deposit account with my spouse?'</li></ul>                                                                                        |
| Corporate Governance Reports                                                                                                          | <ul><li>'What is the significance of Executive Responsibility in banking risk management?'</li><li>'Does Management Oversight ensure customer data protection in banks?'</li><li>'Can Corporate Oversight enhance customer experience in online banking?'</li></ul>                                                                             |
| Welcome to a New Year of Good Returns with Ind-Swagat                                                                                 | <ul><li>'Does Indian Reception come with dedicated customer support?'</li><li>'How do I enroll for Indian Respect Rewards?'</li><li>'How do I activate Indian Hospitality on my net banking?'</li></ul>                                                                                                                                         |
| Best Practices code of the Bank                                                                                                       | <ul><li>'Are there any Benchmarks for measuring customer satisfaction rates?'</li><li>'Can you explain the Accepted Principles for responsible investment advice?'</li><li>'What are the Industry Standards for customer onboarding processes?'</li></ul>                                                                                       |
| Savings Bank Account                                                                                                                  | <ul><li>'Can I close my Savings Bank account online?'</li><li>'Can I use my Saving account to pay bills online?'</li><li>'What are the benefits of converting a Savings account to a current account?'</li></ul>                                                                                                                                |
| Important Contacts                                                                                                                    | <ul><li>'Can I designate different emergency contacts for different accounts?'</li><li>'Do Customer Contacts receive priority service from the bank?'</li><li>'What is the process to authenticate Contact Information for new accounts?'</li></ul>                                                                                             |
| Chief Vigilance Officer                                                                                                               | <ul><li>'How does Chief Vigilance Officer ensure transparency in customer transactions?'</li><li>'Can Chief Vigilance Officer initiate disciplinary action against banking officials?'</li><li>'How does CVO balance customer satisfaction with banking regulatory requirements?'</li></ul>                                                     |
| E Confirmation of Bank Guarantee                                                                                                      | <ul><li>'What are the benefits of an E-confirmation Guarantee for exporters?'</li><li>'What are the eligibility criteria for an e-Confirm Guarantee?'</li><li>'Is an e-confirm bg valid for a specific period?'</li></ul>                                                                                                                       |
| Indian Bank One Co-Branded Credit Card                                                                                                | <ul><li>'Do I need to pay a late payment fee for the single-brand credit card?'</li><li>'How to reset my solo partnership credit card PIN online?'</li><li>'Joint partnership credit card: What are the eligibility criteria?'</li></ul>                                                                                                        |
| Privacy Policy Digital Currency                                                                                                       | <ul><li>'What is the process for reporting Online Rupee Privacy Policy violations?'</li><li>'Does Digital Currency Privacy Policy have a dispute resolution process?'</li><li>'How does Digital Rupee Privacy Policy handle anonymous data collection?'</li></ul>                                                                               |
| Common Account Opening Form-Non Individuals                                                                                           | <ul><li>'What is the fee for a Non-Individual Customer Account Creation Application?'</li><li>'Do I need to provide a Certificate of Incorporation for a Corporate Account Opening?'</li><li>'What is the purpose of a Company Account Registration Document?'</li></ul>                                                                        |
| Shareholding Pattern                                                                                                                  | <ul><li>"What is the Shareholding Distribution of ABC Bank's promoters?"</li><li>'How does Ownership Structure impact banking services?'</li><li>"Can a bank's Equity Pattern impact its credit rating?"</li></ul>                                                                                                                              |
| Security                                                                                                                              | <ul><li>'What is the Defense against unauthorized access to my account?'</li><li>'How do I Prevent fraudulent activity on my credit card?'</li><li>'Is my money Secure in a fixed deposit account?'</li></ul>                                                                                                                                   |
| IND SUPREME 300 DAYS                                                                                                                  | <ul><li>'Is the Ultimate 300 Day Savings Plan available for minors?'</li><li>'Can I convert my savings account to a Paramount 300-Day Fixed Deposit?'</li><li>'Can I get a loan against my Supreme 300-Day Deposit certificate?'</li></ul>                                                                                                      |
| Find the Best Avenues for Tax Savings with Indian Bank                                                                                | <ul><li>"How does Indian Bank's tax-saving calculator work?"</li><li>"What are the tax-incentive benefits of Indian Bank's business loans?"</li><li>'Tax-reduction strategies: How can Indian Bank help me develop them?'</li></ul>                                                                                                             |
| Interest Rates for Small Savings Schemes                                                                                              | <ul><li>'Can I close my Small Savings Scheme prematurely without penalty?'</li><li>'What are the benefits of investing in Small Investment Schemes?'</li><li>'How does the rate for Senior Citizen Savings Scheme compare to others?'</li></ul>                                                                                                 |
| NRE and RFC SB interest Rates                                                                                                         | <ul><li>'Can I transfer funds from my NRE account to a local savings account?'</li><li>'Is the interest rate on RFC accounts higher than NRO accounts?'</li><li>'What is the average interest rate on External Rupee savings accounts?'</li></ul>                                                                                               |
| Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty                                                                  | <ul><li>'Can Devotion Incentives programs be used in conjunction with credit card rewards?'</li><li>'How do Loyalty Delights programs recognize and reward customer milestones?'</li><li>'How do Devotion Surprises programs enhance overall banking satisfaction?'</li></ul>                                                                   |
| Debenture Trustee                                                                                                                     | <ul><li>"How does a Debenture Trust protect investors' interests?"</li><li>'Can a Debt Trustee be appointed for a syndicated loan facility?'</li><li>'What are the fees associated with engaging a Debenture Trustee?'</li></ul>                                                                                                                |
| IndSMART: Indian Bank’s Omni channel Mobile App                                                                                       | <ul><li>'How do I report a lost debit card on the Omni channel App?'</li><li>'How do I initiate a new FD using IndSMART Mobile app?'</li><li>"What are the features of Indian Bank's IndSMART Omni channel App?"</li></ul>                                                                                                                      |
| SHG Bank Linkage Programme  Direct Linkage to SHGs                                                                                    | <ul><li>'How does Community Based Financial Inclusion Programme improve credit score?'</li><li>'Can an SHG member use ATM card through SHG Bank Linkage?'</li><li>'How does Group Banking for Empowerment scheme benefit rural women?'</li></ul>                                                                                                |
| IB MY OWN SHOP                                                                                                                        | <ul><li>"How do I deposit cash into my department store's account?"</li><li>'How do I set up online banking for my hypermarket?'</li><li>'How do I set up automatic payments for my general store?'</li></ul>                                                                                                                                   |
| Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products                                  | <ul><li>'What financing options are available for Solar Panel Assembly Unit Owners?'</li><li>'Can Green Technology Component Suppliers avail financing for their capital expenditures?'</li><li>'Can Eco-Friendly Panel Suppliers get financing for their infrastructure development?'</li></ul>                                                |
| IND  PM Vishwakarma                                                                                                                   | <ul><li>"Is Head of the Government Vishwakarma's credit card suitable for frequent travelers?"</li><li>"What are the benefits of Prime Minister Vishwakarma's pension scheme?"</li><li>"How does Head of Government Vishwakarma's policy impact credit scores?"</li></ul>                                                                       |
| OD against Gold Jewels                                                                                                                | <ul><li>'Can I take an Overdraft Jewel loan against gold ETFs?'</li><li>'What are the benefits of taking an Overdraft Jewel from a bank?'</li><li>'Do I need to provide income proof for OD Gold application?'</li></ul>                                                                                                                        |
| Ind Jet Remit (RTGS)                                                                                                                  | <ul><li>"Can I modify a real time payment once it's initiated?"</li><li>'Is real time payment system available for all bank accounts?'</li><li>'How do I know if my RTGS transaction is successful?'</li></ul>                                                                                                                                  |
| IND Professional Special                                                                                                              | <ul><li>'How does a Skilled Practitioner like me benefit from priority banking services?'</li><li>'Do Expert Advisors like me receive a higher interest rate on savings accounts?'</li><li>'What perks do Seasoned Practitioners like me receive in our forex services?'</li></ul>                                                              |
| Positive Pay System (PPS)                                                                                                             | <ul><li>'How does the Fraud Protection Service prevent check fraud in business accounts?'</li><li>'Can the Positive Pay System (PPS) be used for personal checking accounts?'</li><li>'Can the Positive Pay Fraud Prevention system detect altered check amounts?'</li></ul>                                                                    |
| Corporate Governance                                                                                                                  | <ul><li>'Can Governance Practices enhance banking sector reputation?'</li><li>'How does Business Governance impact banking product development?'</li><li>'Can Company Governance frameworks ensure ethical lending practices?'</li></ul>                                                                                                        |
| Financial Results                                                                                                                     | <ul><li>'What is the current trend in Allahabad Fund Results this year?'</li><li>'Does the bank provide personalized Financial Performance insights to customers?'</li><li>'Can I receive Financial Performance alerts for large transactions?'</li></ul>                                                                                       |
| Indian Bank, IFSC Banking Unit, GIFT City                                                                                             | <ul><li>'How do I check my IFSC Banking Unit account balance online?'</li><li>'What are the benefits of having an IFSC Banking Unit account for NRIs?'</li><li>'Are there any charges for using IFSC Banking Unit GIFT City services?'</li></ul>                                                                                                |
| Important Notices to Shareholders / Bondholders                                                                                       | <ul><li>'Can Capital Providers opt-out of receiving important notices electronically?'</li><li>'Can a notice to Bondholders be sent electronically or only by mail?'</li><li>'How do Security Owners contact the bank with questions about a notice?'</li></ul>                                                                                 |
| Indian Bank Financial Results                                                                                                         | <ul><li>"What is the provision coverage ratio in Indian Bank's latest Financial Report?"</li><li>"How do Indian Bank's Financial Results affect loan interest rates?"</li><li>"Can I get a copy of Indian Bank's Financial Report at a branch?"</li></ul>                                                                                       |
| KCC Marine Gold Scheme                                                                                                                | <ul><li>"Are there any processing fees for Sea Farmers' Credit Card?"</li><li>"Are there any subsidies for Sea Farmers' Credit scheme holders?"</li><li>'What is the interest rate on Naval Agricultural Credit Card?'</li></ul>                                                                                                                |
| Corporate Social Responsiblity                                                                                                        | <ul><li>'Can Responsible Financing practices reduce banking sector criticism?'</li><li>'What is the importance of Philanthropy in banking corporate culture?'</li><li>'Can Responsible Lending practices reduce banking sector risks?'</li></ul>                                                                                                |
| IB Produce Marketing Loan  Loan Against eNWRs                                                                                         | <ul><li>'What are the benefits of Commodity Marketing Finance Loan Against Negotiable Warehouse Receipts?'</li><li>'Can I use Commodity Marketing Loan Against eNWRs for export-oriented business?'</li><li>'What are the documents required for Agricultural Produce Loan Against eNWRs?'</li></ul>                                            |
| Annual Reports                                                                                                                        | <ul><li>'How do I obtain a copy of my Annual Banking Statement?'</li><li>'Can I customize the format of my Annual Financial Disclosure?'</li><li>'What is included in the Annual Financial Review for banking customers?'</li></ul>                                                                                                             |
| Tenders / Auction                                                                                                                     | <ul><li>'Can I negotiate the terms of a Bid Award for a credit card?'</li><li>'What is the role of a Tender Notice in a loan application?'</li><li>'What are the benefits of a Single-Stage Tender for a small business loan?'</li></ul>                                                                                                        |
| IB Vehicle Loan                                                                                                                       | <ul><li>'Do you offer fixed or floating interest rates for Motor Loans?'</li><li>'What are the benefits of taking a Vaahan Loan from your bank?'</li><li>'Do you offer Car Loans for senior citizens?'</li></ul>                                                                                                                                |
| SOVA Android Trojan ALERT!!                                                                                                           | <ul><li>'What are the signs of a SOVA Trojan Alert infection on my banking app?'</li><li>'How does the Android SOVA Trojan Warning impact online banking security?'</li><li>'How does the SOVA Trojan Alert use phishing attacks to steal banking credentials?'</li></ul>                                                                       |
| MCA Payment                                                                                                                           | <ul><li>'What is the difference between Corporate Affairs Payment and wire transfer?'</li><li>'What are the benefits of using the Company Affairs Payment method?'</li><li>'Can I use the Ministry Corporate Affairs Payment service for investment payments?'</li></ul>                                                                        |
| WORKING CAPITAL                                                                                                                       | <ul><li>'Can Cash flow management improve WORKING CAPITAL efficiency?'</li><li>'What is the relationship between operational capital and business profitability?'</li><li>'Can operating capital be used to finance long-term investments?'</li></ul>                                                                                           |
| Online Collection Products                                                                                                            | <ul><li>'How does Online Collection handle payment disputes?'</li><li>'What is the minimum payment amount for Online Collect?'</li><li>'How does E-Collection handle payment failures?'</li></ul>                                                                                                                                               |
| Application Downloads                                                                                                                 | <ul><li>'What is the Digital Content Retrieval process for customer support?'</li><li>'Are there any security risks associated with Form Downloads?'</li><li>'Can I use a Downloadable Platform for loan applications?'</li></ul>                                                                                                               |
| WhatsApp Banking                                                                                                                      | <ul><li>'Is Whats App banking secure for online transactions?'</li><li>'How do I resolve issues with Whats App banking login?'</li><li>'Can I use WP banking to check my credit score?'</li></ul>                                                                                                                                               |
| Specialist Officers Exam Result (SO)                                                                                                  | <ul><li>'SO exam result: What is the role of a specialist officer in banking?'</li><li>'How to get a certified copy of my Specialist Officers Exam Result from bank?'</li><li>'What is the criteria for selecting candidates based on Specialist Officers Exam Marks?'</li></ul>                                                                |
| Interest Rates on Personal Segment Loan Products  Fixed                                                                               | <ul><li>'Can Retail Banking Products help me consolidate debt?'</li><li>'Do Personal Banking Services offer competitive interest rates?'</li><li>'How do Interest Rates on Personal Advances affect loan tenures?'</li></ul>                                                                                                                    |
| Corporate credit                                                                                                                      | <ul><li>'How do Banks verify Corporate Creditworthiness?'</li><li>'How do Commercial Credit Cards affect cash flow management?'</li><li>'What are the eligibility criteria for Commercial Borrowing?'</li></ul>                                                                                                                                 |
| Login Procedure for Internet Banking                                                                                                  | <ul><li>'What is the signin protocol for corporate internet banking users?'</li><li>'What are the benefits of using the signin process for mobile banking apps?'</li><li>'What are the requirements for the login sequence for online banking?'</li></ul>                                                                                       |
| Forex Remittance Facility through Internet Banking- Retail                                                                            | <ul><li>'How secure is the Retail Forex Remittance Service online platform?'</li><li>'Can I track my Retail Forex Remittance Service status online?'</li><li>'What is the minimum amount for a Forex Remittance via Internet Banking Retail transfer?'</li></ul>                                                                                |
| Empanelments / Engagements                                                                                                            | <ul><li>'Can I cancel a Syndication arrangement with the bank?'</li><li>'What are the fees associated with a Representation Agreement?'</li><li>'What are the terms and conditions of a Federation Partnership?'</li></ul>                                                                                                                      |
| IND-SME EASE                                                                                                                          | <ul><li>'How does Industry-Specific Made Easy banking solution aid in cash flow management?'</li><li>'Does Easy Solution for Small and Medium Enterprises support digital wallets?'</li><li>'What are the benefits of Small and Medium Enterprise Simplified Accounting Ease in invoicing?'</li></ul>                                           |
| Awards & Accolades                                                                                                                    | <ul><li>'How do Accolades impact customer trust in banking institutions?'</li><li>'What Prestigious Awards has the bank won for its financial inclusion initiatives?'</li><li>"How do Recognition and Accolades impact a bank's credibility?"</li></ul>                                                                                         |
| SB Platinum  Savings  Bank Platinum Account with  Sweep facility                                                                      | <ul><li>'Can I get a debit card with my SB Platinum Sweep account?'</li><li>'How does the Savings Platinum Sweep facility work?'</li><li>'How long does it take to open a Platinum Savings Sweep account online?'</li></ul>                                                                                                                     |
| Tap, Pay and Go: RuPay NCMC Card                                                                                                      | <ul><li>'Can I use RuPay NCMC Card for fuel purchases?'</li><li>'Can I use Tap Pay RuPay NCMC card for education fees payment?'</li><li>'Can I use RuPay NCMC Card for credit transactions?'</li></ul>                                                                                                                                          |
| BSBDA  AND SMALL ACCOUNT                                                                                                              | <ul><li>'What is the process for closing a Small Deposit Account?'</li><li>'Can I use my Simple Savings Account for online transactions?'</li><li>'How do I apply for a Moderate Savings Account online?'</li></ul>                                                                                                                             |
| NRI INFO BEAM Monthly Newsletter                                                                                                      | <ul><li>'What is the frequency of special editions of the Monthly NRI INFO BEAM Update?'</li><li>'Is the NRI INFO BEAM Monthly Newsletter available in multiple languages?'</li><li>'Can I use the insights from the Monthly NRI INFO BEAM Update for trading?'</li></ul>                                                                       |
| Re-KYC: Periodic Update of KYC Details                                                                                                | <ul><li>'Can I check the status of my Re-KYC submission online?'</li><li>'Does the bank provide guidance on the Re-KYC process to customers?'</li><li>'What is the deadline for completing the Re-KYC process?'</li></ul>                                                                                                                       |
| Indian Bank Annual Reports                                                                                                            | <ul><li>"What are the benefits of reading Indian Bank's Financial Yearly Disclosure?"</li><li>"Can I attend Indian Bank's Annual Financial Report presentation?"</li><li>'What does the Financial Year Report of Indian Bank reveal about its profitability?'</li></ul>                                                                         |
| Units of IMAGE                                                                                                                        | <ul><li>'How do Visual Representations impact online banking accessibility?'</li><li>'Do Snapshot Documents require a signature upon receipt?'</li><li>'Do Visual Representations require encryption for security?'</li></ul>                                                                                                                   |
| Lending rates for Retail Assets                                                                                                       | <ul><li>'Do Credit History affect Medical Loan lending rates?'</li><li>'What are the Auto Loan financing rates for used cars versus new cars?'</li><li>'What are the rates for Used Car Loans for first-time buyers?'</li></ul>                                                                                                                 |
| Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies                                                                      | <ul><li>'What is the processing fee for Overdraft Secured by NSC/KVP/Relief Bonds/LIC?'</li><li>'What are the documents required for Collateral NSC KVP RBI Bonds application?'</li><li>'What are the benefits of taking Overdraft LIC Policies for business use?'</li></ul>                                                                    |
| Azadi Ka Amrit Mahotsav  #TogetherforBiggerThings                                                                                     | <ul><li>'How does the Golden Jubilee of Independence promote financial inclusion?'</li><li>'Are banks offering exclusive investment opportunities during the Independence Gala?'</li><li>'Are banks offering exclusive services during the Independence Gala to senior citizens?'</li></ul>                                                     |
| Forex Rates for Treasury                                                                                                              | <ul><li>'What are the key components of a Currency Strategy in banking?'</li><li>'How do we manage Currency Risk in our trade finance services?'</li><li>'What is the significance of International Liquidity Management in treasury operations?'</li></ul>                                                                                     |
| Credit Cards                                                                                                                          | <ul><li>'Can I use my Rupay-Select Card for online transactions?'</li><li>'Can I use my platinum payment card for contactless payments?'</li><li>'How does a borrowing card affect my credit score?'</li></ul>                                                                                                                                  |
| IB Pension Loan                                                                                                                       | <ul><li>'Can a Senior Citizen Loan be used for home renovations?'</li><li>"Can a retiree's spouse be a co-applicant for a Pensioner Loan?"</li><li>'What is the maximum loan amount for a Golden Agers Loan?'</li></ul>                                                                                                                         |
| Managing Director & CEO’s Profile                                                                                                     | <ul><li>"How does a CEO's Profile reflect on banking services quality?"</li><li>"How does the Managing Director's Profile impact banking innovation?"</li><li>"What does a CEO Profile reveal about a bank's values?"</li></ul>                                                                                                                 |
| Variable Recurring Deposit                                                                                                            | <ul><li>'Can I open a Variable Recurring Deposit account online?'</li><li>'Can I open a Joint Adjustable Periodic Deposit account with my spouse?'</li><li>'Is a Fluctuating Recurring Deposit eligible for nomination facility?'</li></ul>                                                                                                     |
| NETC FASTag                                                                                                                           | <ul><li>"Can I use my bank's ATM to recharge my FASTag?"</li><li>'Can I use my debit card to recharge my NETC Toll Tag?'</li><li>'Can I recharge my National Electronic Toll Collection FASTag using mobile banking?'</li></ul>                                                                                                                 |
| Merchant UPI QR Code                                                                                                                  | <ul><li>'What are the benefits of using UPI QR Code Merchants for small businesses?'</li><li>'Is UPI Payment Code secure for transactions?'</li><li>'What are the charges for using merchants qr code payments?'</li></ul>                                                                                                                      |
| Interest Rate for Agri Products                                                                                                       | <ul><li>'How does the Agri Product rate impact my loan eligibility criteria?'</li><li>'How do Agri Product rates impact my farming business profitability?'</li><li>'What are the Agri Product rates for horticulture and floriculture farming?'</li></ul>                                                                                      |
| Regulatory Disclosures Section                                                                                                        | <ul><li>'What Regulatory Details are required for online banking registration?'</li><li>'Can I customize the Regulatory Disclosures Section for my business account?'</li><li>'Where can I find the Regulatory Information about fees and charges?'</li></ul>                                                                                   |
| Ind Advantage (Reward Program)                                                                                                        | <ul><li>"What is the Advantage program's points expiration policy?"</li><li>'Does the Advantage program offer personalized rewards offers?'</li><li>"What is the Advantage program's rewards redemption process?"</li></ul>                                                                                                                     |
| Head Office Departments                                                                                                               | <ul><li>'How does the Centralized Headquarters handle customer complaints?'</li><li>'Who is in charge of the Central Operations Office?'</li><li>'What banking services are available at the Home Office?'</li></ul>                                                                                                                            |
| One Time Settlement for NPA Borrowers (eOTS)                                                                                          | <ul><li>'What are the benefits of opting for a Single Settlement of Non-Performing Assets?'</li><li>'Can I negotiate the One Time Settlement amount with the bank?'</li><li>'Can I negotiate the terms of the One Time Settlement agreement?'</li></ul>                                                                                         |
| IB Mahila Shakti For Women                                                                                                            | <ul><li>'What is the purpose of Women Empowerment initiative in Indian banking?'</li><li>'What are the features of Women Shakti savings account?'</li><li>'Can Women Power be used for international transactions?'</li></ul>                                                                                                                   |
| Remittance To India                                                                                                                   | <ul><li>'Do I need to show proof of identity for remitting funds to India?'</li><li>'Can I set up a recurring remittance to India for rent payments?'</li><li>'Can I schedule a recurring money transfer to India online?'</li></ul>                                                                                                            |
| e Payment of Indirect Taxes                                                                                                           | <ul><li>'Can I make Indirect Tax Payment online from multiple accounts?'</li><li>'How does Digital Indirect Tax Payment reduce errors?'</li><li>'Can I set up automatic Indirect Tax Payment online?'</li></ul>                                                                                                                                 |
| Fixed ROI for Retail Loans                                                                                                            | <ul><li>'Can I take a fixed-return loan for my wedding expenses?'</li><li>'Can I use a fixed-yield loan to consolidate my debt?'</li><li>'What is the difference between a fixed-return loan and a variable loan?'</li></ul>                                                                                                                    |
| Salary Loan  IB Clean Loan to Salaried Class                                                                                          | <ul><li>'How long does it take to process a salary-based loan application?'</li><li>'What is the interest rate for a clean loan for salaried professionals?'</li><li>'What is the maximum loan amount for a clean loan for salaried class?'</li></ul>                                                                                           |
| Indian Bank Prepaid Card App  Terms and Conditions                                                                                    | <ul><li>'Do the Terms & Conditions Prepaid Card App cover purchase protection?'</li><li>'Are the Prepaid Card App Terms & Conditions available in Hindi?'</li><li>'What is the arbitration process under the Terms & Conditions Prepaid Card App?'</li></ul>                                                                                    |
| IBEX GOLD CARD SCHEME (GCS) FOR EXPORTERS                                                                                             | <ul><li>'What is the collateral requirement for export financing under GCS?'</li><li>'Can IBEX Exporters obtain a gold debit card for business expenses?'</li><li>'Can IBEX Gold Exporters negotiate better exchange rates?'</li></ul>                                                                                                          |
| Jewel Loan                                                                                                                            | <ul><li>'Do you offer Jewelery loans for business purposes?'</li><li>'How do I check my Gem loan application status?'</li><li>'What is the maximum loan amount for a Precious Stone?'</li></ul>                                                                                                                                                 |
| Life Insurance                                                                                                                        | <ul><li>"How does a bank's Level Premium Term Insurance policy work?"</li><li>"What are the exclusions in a bank's Accidental Death Insurance policy?"</li><li>'Can I get a Personal Protection policy through my local bank branch?'</li></ul>                                                                                                 |
| Cyber Awareness Content                                                                                                               | <ul><li>'What role does Electronic Transaction security play in preventing account takeovers?'</li><li>'How can banks measure the effectiveness of Cyber Awareness Content?'</li><li>'How does Electronic Transaction security impact banking customer satisfaction?'</li></ul>                                                                 |
| REPO Based Lending Rate for MSME                                                                                                      | <ul><li>'How does Medium Enterprise Repo Based Lending Rate affect loan top-up?'</li><li>'What is the impact of Repo Rate on Micro Enterprise loan interest rates?'</li><li>'What is the current Repo Rate for Small and Medium Enterprises in India?'</li></ul>                                                                                |
| e-OD Against Deposit                                                                                                                  | <ul><li>'What is the interest rate on an e-OD Deposit account?'</li><li>'Can I use my e-Overdraft Deposit for online transactions?'</li><li>'How do I check my e-Overdraft Deposit account balance online?'</li></ul>                                                                                                                           |
| How-to Videos Mobile Banking                                                                                                          | <ul><li>'Can I find Mobile Coaching videos for setting up account alerts?'</li><li>'Can Handheld Demos show me how to reset my mobile banking password?'</li><li>'How can Cellular Lessons help me with mobile banking enrollment?'</li></ul>                                                                                                   |
| IB Doctor Plus                                                                                                                        | <ul><li>'What is the purpose of Hospital Specialist Plus in budgeting?'</li><li>"How does Doctor's Office Plus assist in account consolidation?"</li><li>'Can Hospital Care Plus be used for investment advice?'</li></ul>                                                                                                                      |
| Pre Approved Business Loan                                                                                                            | <ul><li>'How do I qualify for a Pre-Approved Business Loan with my bank?'</li><li>'What are the interest rates for a Pre-approval Business Loan?'</li><li>'What are the fees associated with a Pre-Approved Business Loan?'</li></ul>                                                                                                           |
| Government Deposit Schemes                                                                                                            | <ul><li>'How do I track the interest on my Govt Deposit account online?'</li><li>'Can I premature withdraw from a Government Deposit scheme?'</li><li>'Can I invest in a Government Deposit scheme through a mobile app?'</li></ul>                                                                                                             |
| Interest Rates on SB / NRO / NRE Accounts                                                                                             | <ul><li>'Can I earn interest on my Non-Resident Ordinary account in India?'</li><li>'How do I calculate interest on my Ordinary Non-Resident account?'</li><li>'Can I earn interest on my Foreign Currency Non-Resident account?'</li></ul>                                                                                                     |
| Home Loans: A Strategic Move to Preserve Your Savings                                                                                 | <ul><li>'What are the key features of a domestic discerning investment in home loans?'</li><li>'What are the common mistakes to avoid in a residential strategic move?'</li><li>'What are the benefits of a domestic sharp investment for small business owners?'</li></ul>                                                                     |
| Internet banking                                                                                                                      | <ul><li>'Can I apply for a loan through Digital Banking?'</li><li>'Can I link multiple accounts through Internet Banking?'</li><li>'What are the features of Internet Banking?'</li></ul>                                                                                                                                                       |
| IB Star Agro Mills (Rice Mill, Dhal Mill, Oil Mill and Flour Mill)                                                                    | <ul><li>'Can Rice Mills use a business credit card for fuel expenses?'</li><li>'Can Dhal Mills use credit cards for business expenses?'</li><li>'Do Flour Mills need a business plan for a startup loan?'</li></ul>                                                                                                                             |
| Access Restricted                                                                                                                     | <ul><li>'Can I still transfer funds with Restricted Permissions on my account?'</li><li>'How do I regain Full Access to my blocked debit card?'</li><li>'Why is my online banking limited to View-Only Access mode?'</li></ul>                                                                                                                  |
| IndSMART Mobile Banking App Checksum                                                                                                  | <ul><li>'How to resolve IndSMART Mobile App Checksum errors on my device?'</li><li>'What is the process to activate IndSMART App Checksum on my phone?'</li><li>'Mobile App Checksum is not working on my tablet, what to do?'</li></ul>                                                                                                        |
| Kisan Credit Card (KCC)  Animal Husbandry and Fisheries                                                                               | <ul><li>'Can I use my Animal Husbandry Kisan Credit Card to purchase veterinary services?'</li><li>'What is the repayment tenure for a Kisan Credit Animal Husbandry loan?'</li><li>'What is the minimum credit limit for a KCC Fisheries Card?'</li></ul>                                                                                      |
| IB CONTRACTORS                                                                                                                        | <ul><li>'How do freelance constructors benefit from our online banking platform?'</li><li>"Can a construction company use our bank's merchant services?"</li><li>'How do independent constructors with our bank manage their supply chain?'</li></ul>                                                                                           |
| Government Sponsored Jan Suraksha Schemes: Trio Pack for Your Financial Security                                                      | <ul><li>'Can I avail reg. suraksha service along with my existing life insurance policy?'</li><li>'What are the key features of Government Sponsored Jan Suraksha schemes?'</li><li>'How does the Trio Pack Security scheme provide protection against critical illnesses?'</li></ul>                                                           |
| Nodal Officers_Ombudsman Scheme,2022                                                                                                  | <ul><li>'Can Key Response Officers resolve issues related to credit scores?'</li><li>'Are Centralized Help Officials responsible for resolving insurance-related issues?'</li><li>'How do Focal Point Authorities handle online banking transaction disputes?'</li></ul>                                                                        |
| IND NAVYA                                                                                                                             | <ul><li>'How does Tidal Financial Technologies support online savings accounts?'</li><li>'Is Vessel Financial Technologies suitable for international banking transactions?'</li><li>'What is the role of Maritime Financial Solutions in online banking applications?'</li></ul>                                                               |
| ATM / Debit Cards                                                                                                                     | <ul><li>'What is the process for disputing a Debit Card transaction?'</li><li>'Can I use my Check Card to get a cash advance?'</li><li>'Can I use my Bank Debit Card for contactless payments?'</li></ul>                                                                                                                                       |
| IND GURUDEV                                                                                                                           | <ul><li>'Does GuruDEV provide guidance on retirement planning?'</li><li>"Indi GuruDEV's approach to creating a personalized budget?"</li><li>"The lecturer's take on the importance of credit history?"</li></ul>                                                                                                                               |
| Investor Relations                                                                                                                    | <ul><li>'How can banks improve Investor Transparency?'</li><li>"What is the Role of Investor Information in a bank's risk management?"</li><li>'What are the key components of Investor Communications for banks?'</li></ul>                                                                                                                    |
| IB COMFORT- DOMESTIC AND NRE                                                                                                          | <ul><li>'What is the minimum balance requirement for Comfort Domestic account holders?'</li><li>'What is the interest rate on Comfort NRE fixed deposits?'</li><li>'What are the documents required for Comfort NRE account opening?'</li></ul>                                                                                                 |
| IND HEALTH CARE                                                                                                                       | <ul><li>'Can I use my Sanitation Services card for online transactions?'</li><li>"How does the bank's Medical Loan scheme work?"</li><li>'How do I track my Medical Expenses using online banking?'</li></ul>                                                                                                                                   |
| Login procedure for Mobile Banking                                                                                                    | <ul><li>'What are the requirements for Mobile Banking Login Credentials?'</li><li>'Can I customize my Mobile Banking Login Experience?'</li><li>'How does the Mobile Banking Automatic Logout feature work?'</li></ul>                                                                                                                          |
| Jaffna Branch                                                                                                                         | <ul><li>'How do I check my account balance at the Jaffna Provincial Center?'</li><li>'How long does it take to process a transaction at the Northern Provincial Office?'</li><li>'Can I open a savings account at the Jaffna Provincial Hub?'</li></ul>                                                                                         |
| Privacy Policy  Corporate Merchant App                                                                                                | <ul><li>"How does the App's Corporate Data Encryption Protocol work?"</li><li>'What is the purpose of the Merchant Services Data Retention Policy?'</li><li>'Can I request changes to the Merchant Services Data Collection Policy?'</li></ul>                                                                                                  |
| Credit Life Insurance Coverages in Association with M/s. Kotak Life                                                                   | <ul><li>"What is the premium for Kotak Assurance's credit life insurance?"</li><li>'Is Kotak Life Assurance mandatory for personal loans?'</li><li>'How does Kotak Life Insurance Company Ltd. define "outstanding debt"?'</li></ul>                                                                                                            |
| IMAGE  Contact Us                                                                                                                     | <ul><li>'How do I verify my account information with the Picture Support Team?'</li><li>'What is the email address for Picture Customer Complaints?'</li><li>'Where do I find the Iconic Contact Us details on the mobile app?'</li></ul>                                                                                                       |
| IndOASIS  Terms and Conditions                                                                                                        | <ul><li>'How do I report unauthorized access under IndOASIS Terms Conditions?'</li><li>'Can I use IndOASIS for international transactions under these Terms & conditions IndOASIS?'</li><li>'Who is the authority responsible for enforcing IndOASIS Terms?'</li></ul>                                                                          |
| Annual General Meetings and Extraordinary General Meetings                                                                            | <ul><li>'How do I verify my shareholding for a Shareholder Assembly?'</li><li>'Can I raise a concern about corporate governance during a Shareholder Assembly?'</li><li>'What is the quorum required for a valid Shareholder Assembly in banking?'</li></ul>                                                                                    |
| IB Home Loan Plus                                                                                                                     | <ul><li>'What is the minimum loan amount for IB Villa Plus loan?'</li><li>'What is the processing fee for IB House Plus loan application?'</li><li>'What are the prepayment charges for IB Home Plus loan?'</li></ul>                                                                                                                           |
| Money multiplier Deposits                                                                                                             | <ul><li>'Can I open a Money multiplier Deposit account online?'</li><li>'How does a Money multiplier Deposit affect my credit score?'</li><li>'How do Money multi Deposits contribute to economic growth?'</li></ul>                                                                                                                            |
| DISPLAY OF INFORMATION  SECURED ASSETS POSSESSED UNDER THE SARFAESI ACT 2002                                                          | <ul><li>'Can a bank Reveal Details of Mortgaged Properties to borrowers?'</li><li>'How does the Display of Secured Assets help in Risk Management?'</li><li>'How does a bank Display Information on Pledged Assets to customers?'</li></ul>                                                                                                     |
| Applications supported by Blocked Amount (ASBA)                                                                                       | <ul><li>'What is the process for ASBA Applications in public issue of debt securities?'</li><li>'Are ASBA Applications supported for all types of customers?'</li><li>'What are the benefits of using Applications supported Blocked for IPOs?'</li></ul>                                                                                       |
| National Common Mobility Card (NCMC)                                                                                                  | <ul><li>'What is the process for resolving issues with my National Mobility Card?'</li><li>'How does a National Mobility Card eliminate the need for cash transactions?'</li><li>'What are the advantages of contactless payment methods for banking customers?'</li></ul>                                                                      |
| Block Lost Credit Card                                                                                                                | <ul><li>'What information do I need to provide to block credit card?'</li><li>'What are the consequences of Credit Blocking without notifying the bank?'</li><li>'Is it necessary to report credit card theft to the credit bureau?'</li></ul>                                                                                                  |
| Doorstep Banking: Your Convenience, Our Priority                                                                                      | <ul><li>'How does doorstep banking facilitate bill payment and settlements?'</li><li>'Are doorstep banking services available for small business owners?'</li><li>'Do doorstep banking agents offer personalized financial planning advice?'</li></ul>                                                                                          |
| IndOASIS Checksum                                                                                                                     | <ul><li>'What is the advantage of using Ind OASIS Checksum in online banking?'</li><li>'What is the process for resetting my IndOASIS Checksum?'</li><li>'What happens if my IndOASIS Checksum fails during a transaction?'</li></ul>                                                                                                           |
| Lending rates for Export Credit                                                                                                       | <ul><li>'What is the maximum Overseas Lending Rate allowed by regulatory bodies?'</li><li>'How do Export Trade Facility rates impact profit margins for exporters?'</li><li>'What is the typical Export Credit Period for short-term loans?'</li></ul>                                                                                          |
| MSME LAP                                                                                                                              | <ul><li>'How to track the status of Medium Enterprises LAP application?'</li><li>'What are the benefits of Micro Small Medium Enterprises property loan?'</li><li>'How to calculate EMI for Medium Enterprises property loan?'</li></ul>                                                                                                        |
| IB HARIT                                                                                                                              | <ul><li>'How does Instant Bank Account Information work for online transactions?'</li><li>'What is the role of Up-to-Date Account Information in budgeting?'</li><li>'Can Current Account Data be used for insurance purposes?'</li></ul>                                                                                                       |
| Dividend Details                                                                                                                      | <ul><li>'What is the deadline for receiving Dividend Earnings Information?'</li><li>'How do I use my Dividend Details to track my investment performance?'</li><li>'How do I access historical Dividend Information statements?'</li></ul>                                                                                                      |
| MACT SB                                                                                                                               | <ul><li>'How does the Tribunal for Motor Accident Compensation process claims?'</li><li>'Is the Motor Vehicle Accident Claims Tribunal a government agency?'</li><li>"What is the Motor Vehicle Accident Compensation Tribunal's stance on fraud?"</li></ul>                                                                                    |
| ONLINE SHISHU MUDRA LOAN                                                                                                              | <ul><li>'What documents are required for a Child Mudra loan online application?'</li><li>'What are the pre-closure charges for a Shishu Mudra loan online?'</li><li>'What is the minimum age requirement for a Child Mudra loan online application?'</li></ul>                                                                                  |
| Premium Services                                                                                                                      | <ul><li>'Do Luxury account holders receive special investment opportunities?'</li><li>'Is the High-Net-Worth investment strategy tailored to my goals?'</li><li>'What is the fee structure for High-End ATM withdrawals?'</li></ul>                                                                                                             |
| Home Loan to Corporate Entity                                                                                                         | <ul><li>'What are the prepayment charges for a home Corporate loan?'</li><li>'What are the tax benefits of a home loan for a house Corporate entity?'</li><li>'What is the repayment tenure for a real estate Corporate home loan?'</li></ul>                                                                                                   |
| Agricultural Godowns / Cold Storage                                                                                                   | <ul><li>'What are the risks associated with financing a Storage Unit for agricultural produce?'</li><li>'Can I secure a loan using my Cold Storage unit as collateral?'</li><li>'Can I finance a new agri warehouse construction through a bank loan?'</li></ul>                                                                                |
| PSB LOANS IN 59 MINUTES                                                                                                               | <ul><li>'Can I get a business loan through PSB 59minutes?'</li><li>'How can I track my Public Sector 59 Minute loan application status?'</li><li>'Can I apply for a PSB 59minute loan with a co-applicant?'</li></ul>                                                                                                                           |
| LOAN AGAINST LEASE RENTALS                                                                                                            | <ul><li>'Can I get a Loan Against Lease Rentals for a new business venture?'</li><li>'How to calculate Loan Against Lease Rentals eligibility based on Lease Rent?'</li><li>'Can I avail Loan Against Lease Rentals for retail business expansion?'</li></ul>                                                                                   |
| E-ALLAHABAD BANK                                                                                                                      | <ul><li>"What are the features of the Allahabad Bank's online trading platform?"</li><li>"Can I view my transaction history on the Sangam City's online platform?"</li><li>"What are the benefits of using the City of Gods' online banking services?"</li></ul>                                                                                |
| Special Non-Resident Rupee Account (SNRR)                                                                                             | <ul><li>'Can I transfer funds from my NR Rupee account to my resident account?'</li><li>'Can I open an SNRR account with a zero balance?'</li><li>'What are the interest rates offered on a non-resident Rupee account?'</li></ul>                                                                                                              |
| “IND Corp SB  Elite” Payroll package scheme for Salaried Class  with bundled Group Personal Accidental Insurance (PAI)                | <ul><li>'How does the Corp SB Elite package define "accident" for insurance purposes?'</li><li>'What is the customer support process for Accidental Insurance queries in IND Corp SB Elite?'</li><li>'How does Corp SB Elite package benefit employees with bundled Accident Insurance?'</li></ul>                                              |
| Sukanya Samriddhi Account Scheme                                                                                                      | <ul><li>"What is the minimum age requirement to open a Daughter's Financial Welfare Account?"</li><li>"What is the interest rate applicable on a Girl's Financial Freedom Account?"</li><li>'What is the Girl Child Prosperity Scheme offered by banks in India?'</li></ul>                                                                     |
| Jewel Loan: Unlock the Value of Your Gold for Financial Flexibility                                                                   | <ul><li>'Can I use my Treasure Trove Financial Flexibility to fund my education expenses?'</li><li>'Can I use my Family Heirloom Financial Freedom to purchase a new property?'</li><li>'What is the repayment tenure for Golden Financial Freedom loans?'</li></ul>                                                                            |
| IB Smart Kid                                                                                                                          | <ul><li>'What is the eligibility criteria for a clever juvenile to apply?'</li><li>'What are the benefits of a whiz kid savings account?'</li><li>'Can a smart SHISHU account be used for mobile banking?'</li></ul>                                                                                                                            |
| CONTACTS FOR QUERIES                                                                                                                  | <ul><li>'What are the Customer Support Contacts for online banking password reset?'</li><li>'How do I reach Telephone Support Centers for Banking Queries about account closure?'</li><li>'Can I visit Customer Service Centers for Queries in person?'</li></ul>                                                                               |
| Joint Liability Group (JLG)                                                                                                           | <ul><li>'What is the minimum number of members required for a Joint Liability Circle?'</li><li>'What are the benefits of a Cooperative Debt Liability plan for entrepreneurs?'</li><li>'Is a Mutual Responsibility Circle account insured?'</li></ul>                                                                                           |
| TERM LOAN                                                                                                                             | <ul><li>'What is the interest rate for a short-term credit line?'</li><li>'What are the benefits of a temporary borrowing facility?'</li><li>'What are the repayment options for a fixed-period loan?'</li></ul>                                                                                                                                |
| KCC Gold Plus                                                                                                                         | <ul><li>'Can I get discounts on loan interest rates with my Prime Membership?'</li><li>'How do I apply for a High-Value Savings plan online?'</li><li>'How does a Premium Account affect my loan eligibility?'</li></ul>                                                                                                                        |
| NRE SB ACCOUNTS                                                                                                                       | <ul><li>'What is the customer support contact number for NRE Saving account holders?'</li><li>'Can I open an NRE Saving account for a minor?'</li><li>'What is the interest rate offered on an NRE SB account?'</li></ul>                                                                                                                       |
| e Payment of Direct Taxes                                                                                                             | <ul><li>'How do I get a receipt for e Payment of Direct Taxes?'</li><li>'What is the process for correcting errors in eTax Payment?'</li><li>'Can I use a prepaid card for Direct Taxes Online Payment?'</li></ul>                                                                                                                              |
| Open Online Account with Video-Based Customer Identification Process (V- CIP)                                                         | <ul><li>'How does V-CIP ensure secure customer verification for online bank accounts?'</li><li>'Can I pause the V-CIP process and resume later for online account opening?'</li><li>'How does Video-Based Customer ID verify my address for online banking?'</li></ul>                                                                          |
| BE Safe in Your Cyber Behaviour                                                                                                       | <ul><li>'Are there any Secure Internet Practices for banking websites?'</li><li>'How can I develop a Culture of Cybersecurity in online banking?'</li><li>'Practicing Safe Online Banking: What are the key takeaways?'</li></ul>                                                                                                               |
| IND GST ADVANTAGE                                                                                                                     | <ul><li>'What is the GST Concession rate for my business category?'</li><li>'How does the GST Perk impact my forex transactions?'</li><li>'Can the GST Boon be claimed on my credit limit?'</li></ul>                                                                                                                                           |
| Resident Foreign Currency account for Returning Indians                                                                               | <ul><li>'What is the validity period of a Resident Foreign Currency account debit card?'</li><li>'Can I receive foreign currency remittances in my Resident Foreign Currency account?'</li><li>'How do I surrender my Foreign Currency account upon returning to India?'</li></ul>                                                              |
| First Quarter Financial Results 2024-25                                                                                               | <ul><li>'Will Early Quarter Earnings influence personal finance management tools?'</li><li>'Do Opening Quarter Financials signal a change in credit card fees?'</li><li>'How will Initial Quarter Earnings impact customer savings account interest rates?'</li></ul>                                                                           |
| FCNR (B) Accounts                                                                                                                     | <ul><li>'How do I renew my Foreign Currency Fixed Deposit?'</li><li>'Can I open a Joint Foreign Currency Account with my spouse?'</li><li>'How does a Non-Resident Foreign Currency account help me manage funds?'</li></ul>                                                                                                                    |
| Notifications                                                                                                                         | <ul><li>'What are the different types of Account Notifications for credit score changes?'</li><li>'Will I receive Email Notifications for changes to my account information?'</li><li>'Can I set up customized Banking Notifications for specific transactions?'</li></ul>                                                                      |
| Capital Gains SB account                                                                                                              | <ul><li>'Are there any tax benefits associated with a Capital Gains Savings account?'</li><li>'Can I access my sb gain account from any ATM?'</li><li>'Can I open a Capital Gains SB account online?'</li></ul>                                                                                                                                 |
| Whistle Blower Policy                                                                                                                 | <ul><li>'Can customers report fraud anonymously under the Whistle Blower Policy?'</li><li>'What is the process for documenting whistleblower reports?'</li><li>'Whistleblower Protection Policy: Are reporters protected from retaliation?'</li></ul>                                                                                           |
| IB RERA Current Account                                                                                                               | <ul><li>'What is the RERA Current account maintenance fee?'</li><li>'Can I convert my savings account to a RERA Current account?'</li><li>'What are the advantages of having an IB RERA Current account for developers?'</li></ul>                                                                                                              |
| Investor Guide / FAQ                                                                                                                  | <ul><li>'Can I find investment market analysis in the Investor FAQ?'</li><li>'What does the Investor Information section provide for new customers?'</li><li>'Is the Investor Information section updated regularly?'</li></ul>                                                                                                                 |
| Financial Inclusion                                                                                                                   | <ul><li>'What are the challenges of Implementing Universal Banking in remote areas?'</li><li>'Can Increased Financial Accessibility reduce inequality in developing regions?'</li><li>'Can Broader Banking Access improve economic stability for marginalized groups?'</li></ul>                                                                |
| Corporate Blog                                                                                                                        | <ul><li>"How does an Official Blog contribute to a bank's thought leadership?"</li><li>'Can a Corporate Blog in banking increase customer loyalty?'</li><li>'How often should a Corporate Blog in banking be updated?'</li></ul>                                                                                                                |
| Savings Bank Account for Pensioners                                                                                                   | <ul><li>'What is the interest rate offered on SB Pension accounts?'</li><li>'What is the customer care number for Savings Pensioners account queries?'</li><li>'Can I link my Saving Pension account to a fixed deposit?'</li></ul>                                                                                                             |
| Internet/Mobile/Tele Banking                                                                                                          | <ul><li>'Can I check my account balance through mobile banking services?'</li><li>'Is it possible to update my phone number through online banking?'</li><li>'What is the maximum limit for transactions through tele-banking services?'</li></ul>                                                                                              |
| Frequently Asked Questions  Internet Banking and Mobile Banking                                                                       | <ul><li>'What are the Frequently Raised Concerns about Mobile Banking Fees?'</li><li>'What are the Commonly Raised Queries about Mobile Banking Account Balances?'</li><li>'What are the Most Asked Questions about Internet Banking Registration?'</li></ul>                                                                                   |
| Agriculture Loan                                                                                                                      | <ul><li>'How does a Krishi loan affect my credit history?'</li><li>'Do I need a co-applicant for an Agricultural loan?'</li><li>'What is the minimum amount I can borrow under Agri loan?'</li></ul>                                                                                                                                            |
| IB Gen X  For the Vibrant Youth                                                                                                       | <ul><li>'Do older millennials prefer online banking services?'</li><li>'What are the financial values of the Sandwich Generation?'</li><li>'What are the banking needs of the Sandwich Generation?'</li></ul>                                                                                                                                   |
| Death Claim Settlement                                                                                                                | <ul><li>'Does my bank offer a Death Benefit Acceleration Rider option?'</li><li>'Is there a deadline for submitting a Life Insurance Claim after death?'</li><li>'Can I submit a Deceased Policyholder Settlement request online?'</li></ul>                                                                                                    |
| MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge)                                                                                       | <ul><li>'How does Micro Small Medium Enterprises jewel loan help in business growth?'</li><li>'How does MSME DIGI Jewel Loan help in meeting working capital requirements?'</li><li>'Can I use MSME DIGI Jewel Loan for business acquisition?'</li></ul>                                                                                        |
| Motor Accident Claim Tribunal Deposit(MACAD) Scheme                                                                                   | <ul><li>'Can I take a Motor Accident Claims Tribunal Deposit certificate online?'</li><li>'What is the process for claiming Motor Accident Claims Tribunal Deposit amount?'</li><li>'What is the Motor Accident Claims Tribunal Deposit scheme for?'</li></ul>                                                                                  |
| NRI A/cs                                                                                                                              | <ul><li>'Can a Foreign Citizen of Indian Origin invest in Indian real estate?'</li><li>'What is the process for opening a Overseas Indian account online?'</li><li>'What is the interest rate on Non-Resident Ordinary accounts for NRIs?'</li></ul>                                                                                            |
| Point of Sale (PoS)                                                                                                                   | <ul><li>'How do I know if a merchant uses a PoS terminal?'</li><li>'Can I use my debit card at a Point Sales terminal?'</li><li>'How does a PoS machine process customer transactions?'</li></ul>                                                                                                                                               |
| Compressed Bio Gas plant financing under Sustainable alternative towards affordable Transportation                                    | <ul><li>'What is the repayment tenure for a Bio Methane Enrichment Plant loan?'</li><li>'Can a Bio-CNG Generation Plant be used as collateral for a loan?'</li><li>'What are the benefits of Bio Gas Upgradation Plant financing for the environment?'</li></ul>                                                                                |
| Non-Resident Ordinary Account                                                                                                         | <ul><li>'How to check the balance of my nro sb account online?'</li><li>'How to update my address on my nro sb account?'</li><li>'What are the documents required to open a nr Ordinary sb account?'</li></ul>                                                                                                                                  |
| Service Charges on ATM Services                                                                                                       | <ul><li>'How to avoid debit Charges on ATM withdrawals?'</li><li>'Are ATM charge exemptions available for senior citizens?'</li><li>'ATM charge disputes can be filed online, true or false?'</li></ul>                                                                                                                                         |
| Featured Products / Services / Schemes                                                                                                | <ul><li>'How do I cancel or modify a Highlighted Deal?'</li><li>'What are the fees associated with Headline Offers?'</li><li>'How do I stay updated on changes to Flagship Services?'</li></ul>                                                                                                                                                 |
| CORPORATE LOAN                                                                                                                        | <ul><li>'What are the common uses of a corporate loan for businesses?'</li><li>"How does a business loan affect a company's credit score?"</li><li>'How do commercial loans support business growth strategies?'</li></ul>                                                                                                                      |
| IndSMART                                                                                                                              | <ul><li>'Is Intelligent Securities Risk Management and Tracking available for mobile banking apps?'</li><li>'Can Intelligent Decision Support and Risk Taking Analytics improve investment decisions?'</li><li>'Is Implementing Smart Risk and Trading Analytics used in private banking?'</li></ul>                                            |
| IMPORTANT TERMS AND CONDITIONS  CA                                                                                                    | <ul><li>'Who is responsible for understanding Current Conditions of my loan?'</li><li>'Can I opt out of the TERMS CONDITIONS CA for my debit card?'</li><li>'How do I dispute a transaction under T & C CA?'</li></ul>                                                                                                                          |
| Details of Outstanding Tier 1 and Tier 2 Bonds                                                                                        | <ul><li>'What is the impact of inflation on Tier one and tier two investments?'</li><li>'What are the fees associated with Bond Issuance investments?'</li><li>'Can I gift my Outstanding Tier Bonds to a family member?'</li></ul>                                                                                                             |
| Stay Safe: Watch Out for Suspicious Files, APKs, and Links                                                                            | <ul><li>'How do I avoid falling prey to Deceptive Downloads from the internet?'</li><li>'Can I use Public Wi-Fi to access my online banking without risks?'</li><li>"How do I report a Phishing Attempt to my bank's security team?"</li></ul>                                                                                                  |
| IMAGE  Infrastructure                                                                                                                 | <ul><li>'What is the structure of ATMs to ensure cash dispensing reliability?'</li><li>'What is the makeup of omnichannel banking for enhanced customer experience?'</li><li>'What is the design of self-service kiosks for improved customer convenience?'</li></ul>                                                                           |
| Online Loans                                                                                                                          | <ul><li>'Can I use Digital Credit to finance my home renovation costs?'</li><li>'Do Online Lenders offer loans to borrowers with bad credit history?'</li><li>'Can I use Cyber Banking to apply for a loan from the comfort of my home?'</li></ul>                                                                                              |
| IND KISAN SAUR SHAKTHI (PM KUSUM) Additional Component (Component C- Feeder level Solarisation)                                       | <ul><li>'Can I get a loan for Solar Feeder Level Component from a private bank?'</li><li>'What are the required documents for a KSS loan application?'</li><li>'Can I use Saur Shakthi funds for installing solar panels?'</li></ul>                                                                                                            |
| BHIM Aadhaar Pay                                                                                                                      | <ul><li>'What are the charges for using Aadhaar Payment System?'</li><li>'How do I link my Aadhaar number to my bank account for AEPS?'</li><li>'How does Aadhaar Enabled Payment System benefit merchants?'</li></ul>                                                                                                                          |
| Non-Life Insurance                                                                                                                    | <ul><li>'What are the key features of Motor Insurance offered by banks?'</li><li>"What is the purpose of Terrorism Insurance in a bank's product offerings?"</li><li>"How does a bank's Home Insurance policy work?"</li></ul>                                                                                                                  |
| Short Term Deposits                                                                                                                   | <ul><li>'What are the charges for withdrawing from a Transient Deposit?'</li><li>'How is interest calculated on a Short-Term Savings Account?'</li><li>'What are the tax benefits of a Short-Term Investment Scheme?'</li></ul>                                                                                                                 |
| IND-SME E-VAAHAN                                                                                                                      | <ul><li>'Is SME VAahan available for all types of commercial vehicles?'</li><li>'Can I cancel my SME E-Transport transaction in case of errors?'</li><li>'Can I use SME Online Vaahan for bulk transactions?'</li></ul>                                                                                                                         |
| IB Home Loan                                                                                                                          | <ul><li>"How does IB's Housing Finance scheme cater to pensioners?"</li><li>"What is the foreclosure process for IB's Housing Loans?"</li><li>'How does Flat Financing work in Islamic Banking?'</li></ul>                                                                                                                                      |
| Sukanya Samriddhi Account                                                                                                             | <ul><li>'Are there any restrictions on Sukanya Samriddhi Yojana account withdrawals?'</li><li>"Can I deposit money online into my child's Sukanya Samriddhi account?"</li><li>'Sukanya Samriddhi Yojana account matures after how many years?'</li></ul>                                                                                        |
| Privacy Policy Mobile Banking (IndSmart)                                                                                              | <ul><li>"How does IndSmart's Data Protection Policy address data breaches?"</li><li>"What personal data is collected under IndSmart's Confidentiality Agreement?"</li><li>"What is IndSmart's process for updating its Data Protection Policy for mobile banking?"</li></ul>                                                                    |
| Important Communication regarding Amalgamation (Internet Banking / Mobile Banking)                                                    | <ul><li>'How does Critical Internet Banking Consolidation Notification benefit me as a premium customer?'</li><li>'What does Critical Internet Amalgamation Notice entail for my account security?'</li><li>'How does Mobile Banking Consolidation Alert impact my recurring deposits?'</li></ul>                                               |
| Disclaimer                                                                                                                            | <ul><li>"What is a bank's Legal Disclaimer Notice, and how does it work?"</li><li>"Is a bank's Notice of Exclusion applicable to all account types?"</li><li>"Is a bank's Notice of Disclaimer of Warranty applicable to all customers?"</li></ul>                                                                                              |
| Add to your Financial Stability  with IND Shakti 555 days                                                                             | <ul><li>'Can I use IND Shakti 555 days in banking for international transactions?'</li><li>'Can I withdraw my money anytime from IND Shakti 555 days in banking?'</li><li>'What is the significance of 555 days in banking for Financial Stability IND Shakti?'</li></ul>                                                                       |
| IND- KRISHI INFRA FUND (AGRICULTURE INFRA FUND)                                                                                       | <ul><li>'What are the interest rates for Krishi Infrastructure Fund loans?'</li><li>'Is Krishi Infrastructure Fund available for rural development projects?'</li><li>'How does Agriculture Infrastructure Fund benefit the agricultural value chain?'</li></ul>                                                                                |
| Analyst Coverage on Bank’s Share Price                                                                                                | <ul><li>"How does Stock Coverage influence a bank's customer acquisition strategy?"</li><li>"What is the role of Stock Coverage in a bank's M&A decisions?"</li><li>'What is the role of Share Price Coverage in portfolio management?'</li></ul>                                                                                               |
| Ind Lakhpati Didi Scheme                                                                                                              | <ul><li>'Can I apply for a Millionaire Didi credit card online?'</li><li>'What are the benefits of the Lakhpati Didi scheme for senior citizens?'</li><li>'What are the benefits of the Millionaire Didi scheme for working women?'</li></ul>                                                                                                   |
| Amalgamation                                                                                                                          | <ul><li>'What happens to customer accounts during a Corporate Consolidation process?'</li><li>'Will a Financial Integration result in higher banking fees?'</li><li>'Will an Amalgamation of banks result in better customer support?'</li></ul>                                                                                                |
| Home Loan Scheme for Economically Weaker Section (EWS), Low Income Group (LIG) and Middle Income Group (MIG) individuals: Urban Areas | <ul><li>'Are there any special benefits for a Weaker Section woman availing of this scheme?'</li><li>'Can a person from the Underprivileged Segment get a top-up loan?'</li><li>'Can an individual from the Lower-Income Stratum use the loan for renovation?'</li></ul>                                                                        |
| IND SME Secure                                                                                                                        | <ul><li>'What is the purpose of the Business Identity Shield program?'</li><li>'Can I use Business Security Solutions for international transactions?'</li><li>'What is the process for enrolling in Small Business Protection services?'</li></ul>                                                                                             |
| Personal Loan                                                                                                                         | <ul><li>'Can I take a second Individual Loan from the same bank?'</li><li>'Can I prepay my Consumer Loan without penalties?'</li><li>'Can I take a Joint Private Loan with my spouse?'</li></ul>                                                                                                                                                |
| OVERDRAFT FACILITY IN SB SALARY A/C“IB INSTA CASH”                                                                                    | <ul><li>'How long does it take to process my OD Insta Cash application on my salary account?'</li><li>'OD Insta Cash is only available for which salary account holders?'</li><li>'Can I manage my OD Insta Cash account online through net banking?'</li></ul>                                                                                 |
| Agricultural Jewel Loan Scheme                                                                                                        | <ul><li>'Can I use the Agri Jewelry loan for farm renovation?'</li><li>'Can I apply for Agri Gold loan online?'</li><li>'What is the interest rate on Krishi Jewel loan for short-term crops?'</li></ul>                                                                                                                                        |
| Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units                                                         | <ul><li>'What are the environmental benefits of biomass pellet manufacturing unit financing for MSMEs?'</li><li>'What is the interest rate for Medium, Small, and Micro Enterprises in biomass pellet financing?'</li><li>'What are the benefits of biomass pellet manufacturing unit financing for women entrepreneurs among MSMEs?'</li></ul> |
| IB Education Loan (IBA)                                                                                                               | <ul><li>'What is the interest rate for Academic loan applications with IBA?'</li><li>'Can an Educational institution recommend IBA for student loans?'</li><li>'How does IBA handle default cases for Academic loans?'</li></ul>                                                                                                                |
| IND SUPER 400 DAYS                                                                                                                    | <ul><li>'Is Top Rated 400 Days Deposit eligible for tax benefits?'</li><li>'Are there any penalties for breaking my Priority 400 Days Deposit?'</li><li>'How does Elite 400 Days Deposit account work in IND?'</li></ul>                                                                                                                        |
| Executive Director’s Profile                                                                                                          | <ul><li>"Can I access the Executive Director Bio on the bank's website?"</li><li>'Can I contact the Executive Director Profile directly for investment advice?'</li><li>'How does the ED Profile drive business growth and expansion?'</li></ul>                                                                                                |
| Choosing the Right Term Deposit: Fixed, Recurring or Money Multiplier  Your Best Fit?                                                 | <ul><li>'Can I close my Money Multiplier Deposits prematurely without penalty?'</li><li>'How do Money Multiplier Deposits work in tandem with existing investments?'</li><li>'Are Recurring Deposit interest rates higher for longer tenures?'</li></ul>                                                                                        |
| NEFT                                                                                                                                  | <ul><li>'Can I initiate an Online Money Transfer to an account in another country?'</li><li>'What is the process for Online Money Transfer to NRE accounts?'</li><li>'Can I receive a refund for a failed Online Money Transfer?'</li></ul>                                                                                                     |
| IND MSME SAKHI                                                                                                                        | <ul><li>'How does MSME SAKHI support startups founded by women?'</li><li>'Can MSME SAKHI be used for business restructuring?'</li><li>'How does the IND MSME SAKHI scheme support small business owners?'</li></ul>                                                                                                                             |
| Investors Services Center                                                                                                             | <ul><li>'How do I contact the Investor Assistance Platform for queries?'</li><li>'What are the benefits of using the Investor Support Portal?'</li><li>'How does the Investor Solutions Office handle account disputes?'</li></ul>                                                                                                              |
| Terms and Conditions  Indian Bank Digital Rupee                                                                                       | <ul><li>'Do Digital Rupee Terms Conditions vary for different bank branches?'</li><li>'Are Digital Currency Conditions the same for all account types?'</li><li>'Do the Rules Digital Currency apply to ATM withdrawals?'</li></ul>                                                                                                             |
| e-Allahabad Bank Journey                                                                                                              | <ul><li>'Has the Allahabad Journey improved your banking relationships?'</li><li>'What are the primary goals of the e-Allahabad Experience?'</li><li>'What are the most popular features of the e-Allahabad Journey?'</li></ul>                                                                                                                 |
| Food and Agro Processing                                                                                                              | <ul><li>'Do banks offer customized loans for food manufacturing startups?'</li><li>'Can I get a loan to set up a food processing and packaging unit?'</li><li>'Can I get a loan to upgrade my food packaging and processing machinery?'</li></ul>                                                                                               |
| Premium Current Account                                                                                                               | <ul><li>'How do I request a debit card replacement for my Deluxe Banking Account?'</li><li>'How do I transfer funds between accounts with my Platinum Checking Account?'</li><li>'Are there any special privileges for long-term Deluxe Banking Account holders?'</li></ul>                                                                     |
| IB Loan against Sovereign Gold Bond                                                                                                   | <ul><li>'Can I use my Sovereign jewel Bond as collateral for a business loan?'</li><li>"Can I get a loan against my Sovereign jewelry Bonds if I'm self-employed?"</li><li>'What is the loan-to-value ratio for Sovereign jewelry Bond?'</li></ul>                                                                                              |
| CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS                                                                                      | <ul><li>'What is the process for claiming CA Current State govt refund?'</li><li>'Can I link my CA Current central govt account to a debit card?'</li><li>'How do I check my CA Current PMFS account balance?'</li></ul>                                                                                                                        |
| IB Kishore  Savings Bank Account for Minors                                                                                           | <ul><li>'How to update the nominee details of a Minor sb account?'</li><li>'What is the interest rate offered on a Kishore sb account?'</li><li>'How to apply for a Minors Savings account online?'</li></ul>                                                                                                                                   |
| Centralized Pension Processing Centre                                                                                                 | <ul><li>'How does the Centralized Pension Process Centre handle pension payment delays?'</li><li>'How long does it take for the Pension Centre to process pension applications?'</li><li>'Can I update my pension account information at the Pension Processing Hub?'</li></ul>                                                                 |
| IB HOME ENRICH                                                                                                                        | <ul><li>'Can I use Home Enrich to pay my property taxes?'</li><li>'Can I use Villa Enrich to purchase a new property?'</li><li>'What are the benefits of using Home Enrich for property management?'</li></ul>                                                                                                                                  |
| QIP  WEBSITE DISCLAIMER                                                                                                               | <ul><li>'Does the Placement Disclaimer affect my investment returns?'</li><li>'Can customers file claims against banks for QIP Disclaimer breaches?'</li><li>'How does the Qualified Institutional Placement Disclaimer relate to risk management?'</li></ul>                                                                                   |
| Disclosures made to Stock Exchanges                                                                                                   | <ul><li>'What is the significance of Market Disclosure in banking risk assessment?'</li><li>'What information is exempt from Public Financial Disclosure requirements?'</li><li>'What triggers mandatory Market Filings for banks undergoing significant restructuring?'</li></ul>                                                              |
| Statutory Central Auditors                                                                                                            | <ul><li>'Are Central Auditors involved in auditing bank IT infrastructure?'</li><li>'What role do Official Auditors play in ensuring banking transparency?'</li><li>'What are the qualifications required to become a Central Auditor?'</li></ul>                                                                                               |
| Board of Directors                                                                                                                    | <ul><li>'What are the responsibilities of Directors in risk management?'</li><li>"Can a bank's customers attend Board memebers' meetings?"</li><li>"Can Nomine Members influence bank's lending decisions?"</li></ul>                                                                                                                           |
| RFC TERM DEPOSIT Rates                                                                                                                | <ul><li>'Do all banks offer the same Fixed Rate CD rates for customers?'</li><li>'How does a Fixed Rate Term Deposit impact my financial goals?'</li><li>'Can I get a Fixed Return Investment with a debit card?'</li></ul>                                                                                                                     |
| Derivatives                                                                                                                           | <ul><li>'How do I calculate the value of a Credit Derivative?'</li><li>'How do Total Return Swaps work in investment portfolios?'</li><li>'How do I use Swap Agreements to hedge against interest rate risks?'</li></ul>                                                                                                                        |
| Agri Clinic and Agri Business Centres                                                                                                 | <ul><li>'How does Agriculture Business Centre support agro-processing businesses?'</li><li>'How does Farm Business Centre support agricultural entrepreneurship?'</li><li>'How does Farmer Clinic facilitate partnerships between farmers and suppliers?'</li></ul>                                                                             |
| SMS Banking/ Missed Call Service                                                                                                      | <ul><li>'What is the process to deactivate Telephone Alert Service for my account?'</li><li>'What are the types of alerts available through Mobile Information Service?'</li><li>'What is the process to update mobile numbers for Telephone Alert Service?'</li></ul>                                                                          |
| Nodal Officers- Customer service                                                                                                      | <ul><li>'Who is the designated point of contact for Customer Feedback Management?'</li><li>'Can a Customer Advocate Officer assist with branch-related issues?'</li><li>'What is the process for resolving customer complaints with Escalation Handling officers?'</li></ul>                                                                    |
| SHG GRIHALAKSHMI (Housing Loan to SHG Members)                                                                                        | <ul><li>'What is the role of Self Help Group Shakti GRIHALAKSHMI in housing finance?'</li><li>'How do SHG Members benefit from Grihalakshmi housing loan scheme?'</li><li>'What is the maximum loan amount for SHG Grihalakshmi housing loan?'</li></ul>                                                                                        |
| IB Salaam  Special Account for Defence Personnel                                                                                      | <ul><li>'Do Defence Personnel need to maintain a minimum account balance for Salaam?'</li><li>"How does the Salaam Defence Account support Defence Personnel's long-term goals?"</li><li>'What are the features of the Salaam Defence Account debit card?'</li></ul>                                                                            |
| Online Services                                                                                                                       | <ul><li>'How do I view my account balance using E Banking?'</li><li>'How do I reset my Virtual Banking password?'</li><li>'Can I apply for a loan using Digital Lending services?'</li></ul>                                                                                                                                                    |

## Evaluation

### Metrics
| Label   | Accuracy |
|:--------|:---------|
| **all** | 0.8848   |

## Uses

### Direct Use for Inference

First install the SetFit library:

```bash
pip install setfit
```

Then you can load this model and run inference.

```python
from setfit import SetFitModel

# Download from the 🤗 Hub
model = SetFitModel.from_pretrained("kneau007/my-classifier-3")
# Run inference
preds = model("What is the function of the Centralized Support Office?")
```

<!--
### Downstream Use

*List how someone could finetune this model on their own dataset.*
-->

<!--
### Out-of-Scope Use

*List how the model may foreseeably be misused and address what users ought not to do with the model.*
-->

<!--
## Bias, Risks and Limitations

*What are the known or foreseeable issues stemming from this model? You could also flag here known failure cases or weaknesses of the model.*
-->

<!--
### Recommendations

*What are recommendations with respect to the foreseeable issues? For example, filtering explicit content.*
-->

## Training Details

### Training Set Metrics
| Training set | Min | Median  | Max |
|:-------------|:----|:--------|:----|
| Word count   | 5   | 10.4925 | 17  |

| Label                                                                                                                                 | Training Sample Count |
|:--------------------------------------------------------------------------------------------------------------------------------------|:----------------------|
| ATM / Debit Cards                                                                                                                     | 26                    |
| Access Restricted                                                                                                                     | 26                    |
| Account Opening Forms NRI                                                                                                             | 24                    |
| Add to your Financial Stability  with IND Shakti 555 days                                                                             | 22                    |
| Agri Clinic and Agri Business Centres                                                                                                 | 26                    |
| Agricultural Godowns / Cold Storage                                                                                                   | 22                    |
| Agricultural Jewel Loan Scheme                                                                                                        | 25                    |
| Agriculture Loan                                                                                                                      | 22                    |
| Amalgamation                                                                                                                          | 29                    |
| Analyst Coverage on Bank’s Share Price                                                                                                | 22                    |
| Annual General Meeting                                                                                                                | 24                    |
| Annual General Meetings and Extraordinary General Meetings                                                                            | 24                    |
| Annual Reports                                                                                                                        | 26                    |
| Another Option for Pension                                                                                                            | 24                    |
| Application Downloads                                                                                                                 | 26                    |
| Applications supported by Blocked Amount (ASBA)                                                                                       | 24                    |
| Audio/ Video Recording/Concall Transcripts                                                                                            | 27                    |
| Awards & Accolades                                                                                                                    | 24                    |
| Azadi Ka Amrit Mahotsav  #TogetherforBiggerThings                                                                                     | 22                    |
| BE Safe in Your Cyber Behaviour                                                                                                       | 27                    |
| BHIM Aadhaar Pay                                                                                                                      | 26                    |
| BSBDA  AND SMALL ACCOUNT                                                                                                              | 25                    |
| Bank’s Profile                                                                                                                        | 23                    |
| Best Practices code of the Bank                                                                                                       | 25                    |
| Bharat Aadhaar Seeding Enabler                                                                                                        | 25                    |
| Block Lost ATM Card                                                                                                                   | 25                    |
| Block Lost Credit Card                                                                                                                | 27                    |
| Board of Directors                                                                                                                    | 23                    |
| Business Responsibility and Sustainability Report                                                                                     | 21                    |
| CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS                                                                                      | 28                    |
| CENTRAL BANK DIGITAL CURRENCY (CBDC) -Indian Bank Digital Rupee Application                                                           | 25                    |
| CONTACTS FOR QUERIES                                                                                                                  | 26                    |
| CORPORATE LOAN                                                                                                                        | 22                    |
| Capital Gains                                                                                                                         | 22                    |
| Capital Gains SB account                                                                                                              | 27                    |
| Careers                                                                                                                               | 20                    |
| Centralized Pension Processing Centre                                                                                                 | 26                    |
| Chief General Managers                                                                                                                | 26                    |
| Chief Vigilance Officer                                                                                                               | 26                    |
| Choosing the Right Term Deposit: Fixed, Recurring or Money Multiplier  Your Best Fit?                                                 | 23                    |
| Colombo Branch                                                                                                                        | 23                    |
| Common Account Opening Form-Non Individuals                                                                                           | 22                    |
| Compressed Bio Gas plant financing under Sustainable alternative towards affordable Transportation                                    | 25                    |
| Corporate Blog                                                                                                                        | 23                    |
| Corporate Governance                                                                                                                  | 23                    |
| Corporate Governance Reports                                                                                                          | 25                    |
| Corporate Social Responsiblity                                                                                                        | 26                    |
| Corporate credit                                                                                                                      | 22                    |
| Credit Cards                                                                                                                          | 26                    |
| Credit Life Insurance Coverages in Association with M/s. Kotak Life                                                                   | 25                    |
| Credit Life Insurance Coverages in association with M/s. Aditya Birla Sun Life Insurance                                              | 23                    |
| Current Account                                                                                                                       | 26                    |
| Customer Centric Services                                                                                                             | 24                    |
| Customer Complaints / Awareness                                                                                                       | 25                    |
| Customer On-Boarding using TAB                                                                                                        | 24                    |
| Cyber Awareness Content                                                                                                               | 24                    |
| DEAF Transaction List                                                                                                                 | 21                    |
| DISPLAY OF INFORMATION  SECURED ASSETS POSSESSED UNDER THE SARFAESI ACT 2002                                                          | 21                    |
| Dairy Loan                                                                                                                            | 26                    |
| Death Claim Settlement                                                                                                                | 28                    |
| Debenture Trustee                                                                                                                     | 23                    |
| Debit Cards                                                                                                                           | 27                    |
| Defending Against Rising Online Frauds: Stay Cyber-Safe!                                                                              | 23                    |
| Deposit Rates                                                                                                                         | 27                    |
| Derivatives                                                                                                                           | 27                    |
| Designated Authority for Whistle Blower Complaints                                                                                    | 24                    |
| Details of Outstanding Tier 1 and Tier 2 Bonds                                                                                        | 24                    |
| Digital Banking Unit: Shaping the Financial Future of India                                                                           | 24                    |
| Digital Insurance Platform                                                                                                            | 25                    |
| Digitizing the Indian Banking Experience                                                                                              | 15                    |
| Disclaimer                                                                                                                            | 20                    |
| Disclosures                                                                                                                           | 25                    |
| Disclosures made to Stock Exchanges                                                                                                   | 26                    |
| Dividend Details                                                                                                                      | 25                    |
| Don’t Be a Money Mule: Protect Yourself from Fraud                                                                                    | 26                    |
| Doorstep Banking                                                                                                                      | 27                    |
| Doorstep Banking: Your Convenience, Our Priority                                                                                      | 22                    |
| E Confirmation of Bank Guarantee                                                                                                      | 26                    |
| E-ALLAHABAD BANK                                                                                                                      | 24                    |
| Education Loan  Subsidy Schemes                                                                                                       | 23                    |
| Empanelments / Engagements                                                                                                            | 23                    |
| Event Updates/ Newspaper Advertisement                                                                                                | 20                    |
| Executive Director’s Profile                                                                                                          | 23                    |
| External Sites                                                                                                                        | 23                    |
| Extraordinary General Meetings                                                                                                        | 25                    |
| F.A.Qs                                                                                                                                | 25                    |
| FCNR (B) Accounts                                                                                                                     | 24                    |
| FCNR (B) DEPOSITS Rates                                                                                                               | 27                    |
| Featured Products / Services / Schemes                                                                                                | 27                    |
| Financial Inclusion                                                                                                                   | 25                    |
| Financial Inclusion in India: Filling the Void                                                                                        | 21                    |
| Financial Results                                                                                                                     | 23                    |
| Financing Agriculturists for Purchase of Tractors & Other Farm Machinery                                                              | 26                    |
| Find the Best Avenues for Tax Savings with Indian Bank                                                                                | 26                    |
| First Quarter Financial Results 2024-25                                                                                               | 29                    |
| Fixed Deposit                                                                                                                         | 24                    |
| Fixed ROI for Retail Loans                                                                                                            | 24                    |
| Food and Agro Processing                                                                                                              | 26                    |
| Foreign Branches                                                                                                                      | 30                    |
| Forex Rates for Treasury                                                                                                              | 28                    |
| Forex Remittance Facility through Internet Banking- Retail                                                                            | 23                    |
| Frequently Asked Questions  Internet Banking and Mobile Banking                                                                       | 23                    |
| General Managers                                                                                                                      | 24                    |
| Government Deposit Schemes                                                                                                            | 20                    |
| Government Sponsored Jan Suraksha Schemes: Trio Pack for Your Financial Security                                                      | 21                    |
| Head Office Departments                                                                                                               | 23                    |
| Home Loan Scheme for Economically Weaker Section (EWS), Low Income Group (LIG) and Middle Income Group (MIG) individuals: Urban Areas | 24                    |
| Home Loan to Corporate Entity                                                                                                         | 25                    |
| Home Loans: A Strategic Move to Preserve Your Savings                                                                                 | 25                    |
| How to Save Tax 101: A Comprehensive Guide to Tax Saving Investment Options                                                           | 23                    |
| How-to Videos Internet Banking                                                                                                        | 24                    |
| How-to Videos Mobile Banking                                                                                                          | 23                    |
| IB  Sammaan                                                                                                                           | 23                    |
| IB COMFORT- DOMESTIC AND NRE                                                                                                          | 26                    |
| IB CONTRACTORS                                                                                                                        | 26                    |
| IB CORP SB  Payroll Package Scheme for Salaried Class                                                                                 | 23                    |
| IB Doctor Plus                                                                                                                        | 26                    |
| IB Education Loan (IBA)                                                                                                               | 22                    |
| IB Gen X  For the Vibrant Youth                                                                                                       | 24                    |
| IB Golden Ager  Term Deposit Product for Super Senior Citizens                                                                        | 22                    |
| IB HARIT                                                                                                                              | 28                    |
| IB HOME ENRICH                                                                                                                        | 24                    |
| IB Home Improve                                                                                                                       | 23                    |
| IB Home Loan                                                                                                                          | 21                    |
| IB Home Loan Flexi                                                                                                                    | 24                    |
| IB Home Loan Plus                                                                                                                     | 26                    |
| IB Kishore  Savings Bank Account for Minors                                                                                           | 28                    |
| IB Loan against Sovereign Gold Bond                                                                                                   | 22                    |
| IB MSME Jewel Loan                                                                                                                    | 25                    |
| IB MY OWN SHOP                                                                                                                        | 21                    |
| IB Mahila Shakti For Women                                                                                                            | 21                    |
| IB PROFESSIONAL                                                                                                                       | 25                    |
| IB Pension Loan                                                                                                                       | 24                    |
| IB Plot Loan                                                                                                                          | 27                    |
| IB Produce Marketing Loan  Loan Against eNWRs                                                                                         | 25                    |
| IB RERA Current Account                                                                                                               | 24                    |
| IB Salaam  Special Account for Defence Personnel                                                                                      | 24                    |
| IB Smart Kid                                                                                                                          | 23                    |
| IB Star Agro Mills (Rice Mill, Dhal Mill, Oil Mill and Flour Mill)                                                                    | 19                    |
| IB Tax Saver Scheme                                                                                                                   | 26                    |
| IB Tradewell                                                                                                                          | 23                    |
| IB Vehicle Loan                                                                                                                       | 21                    |
| IB Vidyarthi Suraksha (With PNB-Metlife)                                                                                              | 21                    |
| IB i-Freedom Current Account                                                                                                          | 27                    |
| IBEX GOLD CARD SCHEME (GCS) FOR EXPORTERS                                                                                             | 23                    |
| IMAGE                                                                                                                                 | 25                    |
| IMAGE  Computer Centre                                                                                                                | 23                    |
| IMAGE  Contact Us                                                                                                                     | 19                    |
| IMAGE  Email Id’s                                                                                                                     | 21                    |
| IMAGE  Infrastructure                                                                                                                 | 25                    |
| IMAGE  Principal’s Message                                                                                                            | 24                    |
| IMAGE  Training Philosophy                                                                                                            | 22                    |
| IMPORTANT TERMS AND CONDITIONS  CA                                                                                                    | 27                    |
| IMPORTANT TERMS AND CONDITIONS  SB                                                                                                    | 25                    |
| IND  PM Vishwakarma                                                                                                                   | 25                    |
| IND COURT                                                                                                                             | 22                    |
| IND EQUIPMENT & WHEELS (CE/CV) scheme                                                                                                 | 25                    |
| IND GST ADVANTAGE                                                                                                                     | 25                    |
| IND GURUDEV                                                                                                                           | 21                    |
| IND HEALTH CARE                                                                                                                       | 27                    |
| IND KISAN SAUR SHAKTHI (PM KUSUM) Additional Component (Component C- Feeder level Solarisation)                                       | 25                    |
| IND Krishi Vaahan                                                                                                                     | 25                    |
| IND MSME SAKHI                                                                                                                        | 21                    |
| IND MSME VEHICLE                                                                                                                      | 22                    |
| IND Micro Food Processing Enterprises- (PMFME)                                                                                        | 23                    |
| IND Millionaire Recurring Deposit Account  NRE                                                                                        | 22                    |
| IND NAVYA                                                                                                                             | 27                    |
| IND Non-Callable Deposit                                                                                                              | 23                    |
| IND PASHUDHAN Mitra- Animal Husbandry Infrastructure Development Fund (AHIDF)                                                         | 26                    |
| IND Professional Special                                                                                                              | 23                    |
| IND Rupee Gain                                                                                                                        | 24                    |
| IND SAMPOORNA SALARY PACKAGE                                                                                                          | 28                    |
| IND SME Secure                                                                                                                        | 23                    |
| IND SUPER 400 DAYS                                                                                                                    | 26                    |
| IND SUPREME 300 DAYS                                                                                                                  | 23                    |
| IND- KRISHI INFRA FUND (AGRICULTURE INFRA FUND)                                                                                       | 25                    |
| IND-SME E-VAAHAN                                                                                                                      | 24                    |
| IND-SME EASE                                                                                                                          | 27                    |
| IND-SURYA SHAKTI                                                                                                                      | 23                    |
| INDIAN BANK MUTUAL FUND                                                                                                               | 23                    |
| Important Communication regarding Amalgamation (Internet Banking / Mobile Banking)                                                    | 24                    |
| Important Contacts                                                                                                                    | 24                    |
| Important Notices to Shareholders / Bondholders                                                                                       | 26                    |
| Ind Advantage (Reward Program)                                                                                                        | 23                    |
| Ind Jet Remit (RTGS)                                                                                                                  | 22                    |
| Ind Lakhpati Didi Scheme                                                                                                              | 24                    |
| Ind Mortgage                                                                                                                          | 23                    |
| Ind Netbanking                                                                                                                        | 25                    |
| IndOASIS  Terms and Conditions                                                                                                        | 18                    |
| IndOASIS Checksum                                                                                                                     | 26                    |
| IndSMART                                                                                                                              | 24                    |
| IndSMART Mobile Banking App Checksum                                                                                                  | 25                    |
| IndSMART: Indian Bank’s Omni channel Mobile App                                                                                       | 24                    |
| Indian Bank Annual Reports                                                                                                            | 19                    |
| Indian Bank Debit Card  Shopping Perks                                                                                                | 26                    |
| Indian Bank Financial Results                                                                                                         | 18                    |
| Indian Bank One Co-Branded Credit Card                                                                                                | 24                    |
| Indian Bank Prepaid Card App  Terms and Conditions                                                                                    | 26                    |
| Indian Bank, IFSC Banking Unit, GIFT City                                                                                             | 28                    |
| Interest Rate for Agri Products                                                                                                       | 23                    |
| Interest Rates for Small Savings Schemes                                                                                              | 26                    |
| Interest Rates on Personal Segment Loan Products  Fixed                                                                               | 25                    |
| Interest Rates on Personal Segment Loan Products: Floating                                                                            | 23                    |
| Interest Rates on SB / NRO / NRE Accounts                                                                                             | 26                    |
| Internet banking                                                                                                                      | 21                    |
| Internet/Mobile/Tele Banking                                                                                                          | 23                    |
| Investor / Analyst Presentation                                                                                                       | 28                    |
| Investor Grievances                                                                                                                   | 23                    |
| Investor Guide / FAQ                                                                                                                  | 23                    |
| Investor Relations                                                                                                                    | 24                    |
| Investors Services Center                                                                                                             | 24                    |
| Jaffna Branch                                                                                                                         | 23                    |
| Jewel Loan                                                                                                                            | 26                    |
| Jewel Loan: Unlock the Value of Your Gold for Financial Flexibility                                                                   | 24                    |
| Joint Liability Group (JLG)                                                                                                           | 22                    |
| KCC Gold Plus                                                                                                                         | 22                    |
| KCC Marine Gold Scheme                                                                                                                | 28                    |
| Kisan Credit Card (KCC)                                                                                                               | 23                    |
| Kisan Credit Card (KCC)  Animal Husbandry and Fisheries                                                                               | 23                    |
| LOAN AGAINST LEASE RENTALS                                                                                                            | 24                    |
| Lab Grown Diamond Scheme                                                                                                              | 26                    |
| Lending rates                                                                                                                         | 23                    |
| Lending rates for Export Credit                                                                                                       | 24                    |
| Lending rates for RMD                                                                                                                 | 21                    |
| Lending rates for Retail Assets                                                                                                       | 28                    |
| Life Insurance                                                                                                                        | 25                    |
| Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies                                                                      | 22                    |
| Loan for Purchase of “Van / Minibus / Bus / Ambulance” to Institutions / Firms / PSU / Company / Hospitals                            | 23                    |
| Loan/OD/Credit Card against Deposit                                                                                                   | 23                    |
| Login Procedure for Internet Banking                                                                                                  | 24                    |
| Login procedure for Mobile Banking                                                                                                    | 25                    |
| Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty                                                                  | 27                    |
| MACT SB                                                                                                                               | 20                    |
| MCA Payment                                                                                                                           | 21                    |
| MD & CEO Speeches / Media Interaction                                                                                                 | 21                    |
| MSME                                                                                                                                  | 24                    |
| MSME AUTO  RENEWAL                                                                                                                    | 26                    |
| MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge)                                                                                       | 21                    |
| MSME LAP                                                                                                                              | 22                    |
| Managing Director & CEO’s Profile                                                                                                     | 21                    |
| Media Speaks                                                                                                                          | 23                    |
| Merchant UPI QR Code                                                                                                                  | 22                    |
| Money multiplier Deposits                                                                                                             | 26                    |
| Motor Accident Claim Tribunal Deposit(MACAD) Scheme                                                                                   | 26                    |
| N R I / Foreign Exchange                                                                                                              | 23                    |
| NEFT                                                                                                                                  | 21                    |
| NETC FASTag                                                                                                                           | 21                    |
| NPS VATSALYA                                                                                                                          | 25                    |
| NRE FD/ MMD/ RD ACCOUNTS                                                                                                              | 23                    |
| NRE SB ACCOUNTS                                                                                                                       | 23                    |
| NRE and RFC SB interest Rates                                                                                                         | 26                    |
| NRI A/cs                                                                                                                              | 22                    |
| NRI Home Loan                                                                                                                         | 28                    |
| NRI INFO BEAM Monthly Newsletter                                                                                                      | 21                    |
| NRI Plot Loan                                                                                                                         | 25                    |
| NRI and Forex                                                                                                                         | 21                    |
| National Common Mobility Card (NCMC)                                                                                                  | 25                    |
| New Pension Scheme as an avenue for Tax Savings                                                                                       | 26                    |
| New SB Product for Salaried Customers   IND SALARY SURAKSHA                                                                           | 24                    |
| Nodal Officers  RBI Integrated Ombudsman Scheme, 2021                                                                                 | 26                    |
| Nodal Officers- Customer service                                                                                                      | 25                    |
| Nodal Officers_Ombudsman Scheme,2022                                                                                                  | 26                    |
| Nomination: A Must Have in Your Accounts                                                                                              | 24                    |
| Non-Life Insurance                                                                                                                    | 28                    |
| Non-Resident Ordinary Account                                                                                                         | 26                    |
| Notifications                                                                                                                         | 22                    |
| OD against Gold Jewels                                                                                                                | 22                    |
| ONLINE SHISHU MUDRA LOAN                                                                                                              | 27                    |
| OVERDRAFT FACILITY IN SB SALARY A/C“IB INSTA CASH”                                                                                    | 23                    |
| One Time Settlement for NPA Borrowers (eOTS)                                                                                          | 27                    |
| Online Collection Products                                                                                                            | 25                    |
| Online Loans                                                                                                                          | 22                    |
| Online Services                                                                                                                       | 24                    |
| Open Online Account with Video-Based Customer Identification Process (V- CIP)                                                         | 24                    |
| PMMY-MUDRA-Tarun Plus                                                                                                                 | 23                    |
| PMSurya Ghar: Muft Bijli Yojana Roof Top Solar Loan Scheme                                                                            | 28                    |
| PSB LOANS IN 59 MINUTES                                                                                                               | 26                    |
| Personal Loan                                                                                                                         | 21                    |
| Point of Sale (PoS)                                                                                                                   | 26                    |
| Policies and Regulations                                                                                                              | 22                    |
| Positive Pay System (PPS)                                                                                                             | 26                    |
| Pre Approved Business Loan                                                                                                            | 26                    |
| Premium Current Account                                                                                                               | 22                    |
| Premium Services                                                                                                                      | 26                    |
| Press Releases                                                                                                                        | 21                    |
| Privacy Policy  Corporate Merchant App                                                                                                | 20                    |
| Privacy Policy Digital Currency                                                                                                       | 25                    |
| Privacy Policy IB Merchant App                                                                                                        | 24                    |
| Privacy Policy IndOASIS                                                                                                               | 25                    |
| Privacy Policy Mobile Banking (IndSmart)                                                                                              | 22                    |
| QIP  WEBSITE DISCLAIMER                                                                                                               | 24                    |
| Quick Contact                                                                                                                         | 23                    |
| REPO Based Lending Rate for MSME                                                                                                      | 26                    |
| RFC TERM DEPOSIT Rates                                                                                                                | 20                    |
| Re-KYC: Periodic Update of KYC Details                                                                                                | 25                    |
| Recurring Deposit                                                                                                                     | 23                    |
| Regulatory Disclosures Section                                                                                                        | 26                    |
| Remittance To India                                                                                                                   | 20                    |
| Resident Foreign Currency account for Returning Indians                                                                               | 22                    |
| Reverse Mortgage                                                                                                                      | 25                    |
| SB FOR CENTRAL / STATE GOVERNMENT / CONSULAR OFFICES & IND PFMS                                                                       | 20                    |
| SB Platinum  Savings  Bank Platinum Account with  Sweep facility                                                                      | 24                    |
| SB for students under govt scholarship & SB for DBT                                                                                   | 28                    |
| SELF HELP GROUP (SHG)  SHAKTI                                                                                                         | 26                    |
| SHG Bank Linkage Programme  Direct Linkage to SHGs                                                                                    | 28                    |
| SHG GRIHALAKSHMI (Housing Loan to SHG Members)                                                                                        | 25                    |
| SMS Banking/ Missed Call Service                                                                                                      | 20                    |
| SOVA Android Trojan ALERT!!                                                                                                           | 26                    |
| Salary Loan  IB Clean Loan to Salaried Class                                                                                          | 25                    |
| Savings Bank Account                                                                                                                  | 25                    |
| Savings Bank Account for Pensioners                                                                                                   | 25                    |
| Say No to Queues and Yes to Fastag!!!!!                                                                                               | 21                    |
| Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units                                                         | 24                    |
| Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products                                  | 22                    |
| Security                                                                                                                              | 22                    |
| Service Charges                                                                                                                       | 25                    |
| Service Charges / Forex Rates                                                                                                         | 23                    |
| Service Charges on ATM Services                                                                                                       | 27                    |
| Services rendered free of charge                                                                                                      | 25                    |
| Shareholding Pattern                                                                                                                  | 25                    |
| Short Term Deposits                                                                                                                   | 25                    |
| Special Non-Resident Rupee Account (SNRR)                                                                                             | 25                    |
| Specialist Officers Exam Result (SO)                                                                                                  | 23                    |
| Statutory Central Auditors                                                                                                            | 25                    |
| Stay Safe: Watch Out for Suspicious Files, APKs, and Links                                                                            | 21                    |
| Subsidiaries and Joint Ventures                                                                                                       | 24                    |
| Sukanya Samriddhi Account                                                                                                             | 23                    |
| Sukanya Samriddhi Account Scheme                                                                                                      | 24                    |
| Supply Chain Finance                                                                                                                  | 23                    |
| TERM LOAN                                                                                                                             | 24                    |
| TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT                                                                                             | 24                    |
| Tab Banking                                                                                                                           | 24                    |
| Tap, Pay and Go: RuPay NCMC Card                                                                                                      | 24                    |
| Tarun Plus Scheme                                                                                                                     | 21                    |
| Tenders / Auction                                                                                                                     | 26                    |
| Termination Clause  Mobile Banking (IndSmart)                                                                                         | 21                    |
| Terms and Conditions  Indian Bank Digital Rupee                                                                                       | 22                    |
| The Convenience Revolution: Mobile Banking Explained                                                                                  | 24                    |
| Units of IMAGE                                                                                                                        | 23                    |
| Unleash your Entrepreneurial Skills with Indian Bank’s MSME Loans                                                                     | 25                    |
| V-CIP                                                                                                                                 | 24                    |
| Variable Recurring Deposit                                                                                                            | 23                    |
| Vision and Mission                                                                                                                    | 25                    |
| WORKING CAPITAL                                                                                                                       | 23                    |
| Wealth Management Services                                                                                                            | 26                    |
| Weaver MUDRA                                                                                                                          | 23                    |
| Welcome aboard!                                                                                                                       | 22                    |
| Welcome to a New Year of Good Returns with Ind-Swagat                                                                                 | 26                    |
| Welfare of Minorities                                                                                                                 | 23                    |
| What and How of Phishing                                                                                                              | 27                    |
| What is a Credit Score and How it Shapes Financial Health                                                                             | 20                    |
| WhatsApp Banking                                                                                                                      | 23                    |
| What’s New?                                                                                                                           | 21                    |
| Whistle Blower Policy                                                                                                                 | 25                    |
| e Payment of Direct Taxes                                                                                                             | 25                    |
| e Payment of Indirect Taxes                                                                                                           | 21                    |
| e-Allahabad Bank Journey                                                                                                              | 22                    |
| e-OD Against Deposit                                                                                                                  | 23                    |
| “IND Corp SB  Elite” Payroll package scheme for Salaried Class  with bundled Group Personal Accidental Insurance (PAI)                | 25                    |
| “New SB Product for Pensioners” IND PENSION PRIME                                                                                     | 27                    |

### Training Hyperparameters
- batch_size: (16, 16)
- num_epochs: (1, 1)
- max_steps: -1
- sampling_strategy: oversampling
- num_iterations: 20
- body_learning_rate: (2e-05, 2e-05)
- head_learning_rate: 2e-05
- loss: CosineSimilarityLoss
- distance_metric: cosine_distance
- margin: 0.25
- end_to_end: False
- use_amp: False
- warmup_proportion: 0.1
- l2_weight: 0.01
- seed: 42
- eval_max_steps: -1
- load_best_model_at_end: False

### Training Results
| Epoch  | Step  | Training Loss | Validation Loss |
|:------:|:-----:|:-------------:|:---------------:|
| 0.0000 | 1     | 0.1742        | -               |
| 0.0023 | 50    | 0.1432        | -               |
| 0.0046 | 100   | 0.1385        | -               |
| 0.0069 | 150   | 0.1431        | -               |
| 0.0093 | 200   | 0.1246        | -               |
| 0.0116 | 250   | 0.1228        | -               |
| 0.0139 | 300   | 0.1167        | -               |
| 0.0162 | 350   | 0.1117        | -               |
| 0.0185 | 400   | 0.1115        | -               |
| 0.0208 | 450   | 0.0999        | -               |
| 0.0231 | 500   | 0.0942        | -               |
| 0.0255 | 550   | 0.0907        | -               |
| 0.0278 | 600   | 0.0846        | -               |
| 0.0301 | 650   | 0.0824        | -               |
| 0.0324 | 700   | 0.0832        | -               |
| 0.0347 | 750   | 0.0802        | -               |
| 0.0370 | 800   | 0.0829        | -               |
| 0.0393 | 850   | 0.076         | -               |
| 0.0417 | 900   | 0.0691        | -               |
| 0.0440 | 950   | 0.0745        | -               |
| 0.0463 | 1000  | 0.0708        | -               |
| 0.0486 | 1050  | 0.0663        | -               |
| 0.0509 | 1100  | 0.0643        | -               |
| 0.0532 | 1150  | 0.065         | -               |
| 0.0555 | 1200  | 0.0599        | -               |
| 0.0579 | 1250  | 0.0569        | -               |
| 0.0602 | 1300  | 0.0581        | -               |
| 0.0625 | 1350  | 0.0604        | -               |
| 0.0648 | 1400  | 0.0574        | -               |
| 0.0671 | 1450  | 0.0531        | -               |
| 0.0694 | 1500  | 0.0543        | -               |
| 0.0717 | 1550  | 0.0484        | -               |
| 0.0741 | 1600  | 0.0417        | -               |
| 0.0764 | 1650  | 0.0438        | -               |
| 0.0787 | 1700  | 0.0432        | -               |
| 0.0810 | 1750  | 0.043         | -               |
| 0.0833 | 1800  | 0.0436        | -               |
| 0.0856 | 1850  | 0.0457        | -               |
| 0.0880 | 1900  | 0.0405        | -               |
| 0.0903 | 1950  | 0.0401        | -               |
| 0.0926 | 2000  | 0.0381        | -               |
| 0.0949 | 2050  | 0.0414        | -               |
| 0.0972 | 2100  | 0.0352        | -               |
| 0.0995 | 2150  | 0.0389        | -               |
| 0.1018 | 2200  | 0.0399        | -               |
| 0.1042 | 2250  | 0.033         | -               |
| 0.1065 | 2300  | 0.0319        | -               |
| 0.1088 | 2350  | 0.0331        | -               |
| 0.1111 | 2400  | 0.03          | -               |
| 0.1134 | 2450  | 0.0292        | -               |
| 0.1157 | 2500  | 0.0343        | -               |
| 0.1180 | 2550  | 0.0301        | -               |
| 0.1204 | 2600  | 0.0334        | -               |
| 0.1227 | 2650  | 0.0257        | -               |
| 0.1250 | 2700  | 0.0326        | -               |
| 0.1273 | 2750  | 0.0303        | -               |
| 0.1296 | 2800  | 0.028         | -               |
| 0.1319 | 2850  | 0.0236        | -               |
| 0.1342 | 2900  | 0.0234        | -               |
| 0.1366 | 2950  | 0.0238        | -               |
| 0.1389 | 3000  | 0.0255        | -               |
| 0.1412 | 3050  | 0.0258        | -               |
| 0.1435 | 3100  | 0.0225        | -               |
| 0.1458 | 3150  | 0.0175        | -               |
| 0.1481 | 3200  | 0.0254        | -               |
| 0.1504 | 3250  | 0.0258        | -               |
| 0.1528 | 3300  | 0.022         | -               |
| 0.1551 | 3350  | 0.0268        | -               |
| 0.1574 | 3400  | 0.0222        | -               |
| 0.1597 | 3450  | 0.0186        | -               |
| 0.1620 | 3500  | 0.0217        | -               |
| 0.1643 | 3550  | 0.0187        | -               |
| 0.1666 | 3600  | 0.019         | -               |
| 0.1690 | 3650  | 0.0197        | -               |
| 0.1713 | 3700  | 0.022         | -               |
| 0.1736 | 3750  | 0.0195        | -               |
| 0.1759 | 3800  | 0.0204        | -               |
| 0.1782 | 3850  | 0.0196        | -               |
| 0.1805 | 3900  | 0.016         | -               |
| 0.1828 | 3950  | 0.0239        | -               |
| 0.1852 | 4000  | 0.019         | -               |
| 0.1875 | 4050  | 0.0174        | -               |
| 0.1898 | 4100  | 0.019         | -               |
| 0.1921 | 4150  | 0.0214        | -               |
| 0.1944 | 4200  | 0.0162        | -               |
| 0.1967 | 4250  | 0.0203        | -               |
| 0.1990 | 4300  | 0.0165        | -               |
| 0.2014 | 4350  | 0.0201        | -               |
| 0.2037 | 4400  | 0.0115        | -               |
| 0.2060 | 4450  | 0.018         | -               |
| 0.2083 | 4500  | 0.0175        | -               |
| 0.2106 | 4550  | 0.0186        | -               |
| 0.2129 | 4600  | 0.0165        | -               |
| 0.2152 | 4650  | 0.0151        | -               |
| 0.2176 | 4700  | 0.0165        | -               |
| 0.2199 | 4750  | 0.0145        | -               |
| 0.2222 | 4800  | 0.0155        | -               |
| 0.2245 | 4850  | 0.0141        | -               |
| 0.2268 | 4900  | 0.02          | -               |
| 0.2291 | 4950  | 0.014         | -               |
| 0.2314 | 5000  | 0.0141        | -               |
| 0.2338 | 5050  | 0.0163        | -               |
| 0.2361 | 5100  | 0.0161        | -               |
| 0.2384 | 5150  | 0.0123        | -               |
| 0.2407 | 5200  | 0.0164        | -               |
| 0.2430 | 5250  | 0.0161        | -               |
| 0.2453 | 5300  | 0.0152        | -               |
| 0.2477 | 5350  | 0.0174        | -               |
| 0.2500 | 5400  | 0.0123        | -               |
| 0.2523 | 5450  | 0.0157        | -               |
| 0.2546 | 5500  | 0.0201        | -               |
| 0.2569 | 5550  | 0.0139        | -               |
| 0.2592 | 5600  | 0.0137        | -               |
| 0.2615 | 5650  | 0.0153        | -               |
| 0.2639 | 5700  | 0.0167        | -               |
| 0.2662 | 5750  | 0.0099        | -               |
| 0.2685 | 5800  | 0.0075        | -               |
| 0.2708 | 5850  | 0.0117        | -               |
| 0.2731 | 5900  | 0.0106        | -               |
| 0.2754 | 5950  | 0.0176        | -               |
| 0.2777 | 6000  | 0.0154        | -               |
| 0.2801 | 6050  | 0.0091        | -               |
| 0.2824 | 6100  | 0.0133        | -               |
| 0.2847 | 6150  | 0.0138        | -               |
| 0.2870 | 6200  | 0.0142        | -               |
| 0.2893 | 6250  | 0.0181        | -               |
| 0.2916 | 6300  | 0.0102        | -               |
| 0.2939 | 6350  | 0.0145        | -               |
| 0.2963 | 6400  | 0.0115        | -               |
| 0.2986 | 6450  | 0.0128        | -               |
| 0.3009 | 6500  | 0.0117        | -               |
| 0.3032 | 6550  | 0.015         | -               |
| 0.3055 | 6600  | 0.0119        | -               |
| 0.3078 | 6650  | 0.0076        | -               |
| 0.3101 | 6700  | 0.0103        | -               |
| 0.3125 | 6750  | 0.008         | -               |
| 0.3148 | 6800  | 0.01          | -               |
| 0.3171 | 6850  | 0.0103        | -               |
| 0.3194 | 6900  | 0.0102        | -               |
| 0.3217 | 6950  | 0.0115        | -               |
| 0.3240 | 7000  | 0.011         | -               |
| 0.3263 | 7050  | 0.0112        | -               |
| 0.3287 | 7100  | 0.01          | -               |
| 0.3310 | 7150  | 0.0123        | -               |
| 0.3333 | 7200  | 0.0085        | -               |
| 0.3356 | 7250  | 0.0085        | -               |
| 0.3379 | 7300  | 0.011         | -               |
| 0.3402 | 7350  | 0.0126        | -               |
| 0.3425 | 7400  | 0.0078        | -               |
| 0.3449 | 7450  | 0.0097        | -               |
| 0.3472 | 7500  | 0.007         | -               |
| 0.3495 | 7550  | 0.0152        | -               |
| 0.3518 | 7600  | 0.0098        | -               |
| 0.3541 | 7650  | 0.0095        | -               |
| 0.3564 | 7700  | 0.0095        | -               |
| 0.3587 | 7750  | 0.0105        | -               |
| 0.3611 | 7800  | 0.0122        | -               |
| 0.3634 | 7850  | 0.0101        | -               |
| 0.3657 | 7900  | 0.0127        | -               |
| 0.3680 | 7950  | 0.0114        | -               |
| 0.3703 | 8000  | 0.0111        | -               |
| 0.3726 | 8050  | 0.0092        | -               |
| 0.3749 | 8100  | 0.0092        | -               |
| 0.3773 | 8150  | 0.0111        | -               |
| 0.3796 | 8200  | 0.0084        | -               |
| 0.3819 | 8250  | 0.0064        | -               |
| 0.3842 | 8300  | 0.0101        | -               |
| 0.3865 | 8350  | 0.0125        | -               |
| 0.3888 | 8400  | 0.0139        | -               |
| 0.3911 | 8450  | 0.0083        | -               |
| 0.3935 | 8500  | 0.0071        | -               |
| 0.3958 | 8550  | 0.0061        | -               |
| 0.3981 | 8600  | 0.0062        | -               |
| 0.4004 | 8650  | 0.0084        | -               |
| 0.4027 | 8700  | 0.0097        | -               |
| 0.4050 | 8750  | 0.0089        | -               |
| 0.4074 | 8800  | 0.0078        | -               |
| 0.4097 | 8850  | 0.012         | -               |
| 0.4120 | 8900  | 0.0047        | -               |
| 0.4143 | 8950  | 0.0085        | -               |
| 0.4166 | 9000  | 0.0112        | -               |
| 0.4189 | 9050  | 0.01          | -               |
| 0.4212 | 9100  | 0.0101        | -               |
| 0.4236 | 9150  | 0.0093        | -               |
| 0.4259 | 9200  | 0.0143        | -               |
| 0.4282 | 9250  | 0.0111        | -               |
| 0.4305 | 9300  | 0.0079        | -               |
| 0.4328 | 9350  | 0.009         | -               |
| 0.4351 | 9400  | 0.0103        | -               |
| 0.4374 | 9450  | 0.0098        | -               |
| 0.4398 | 9500  | 0.0123        | -               |
| 0.4421 | 9550  | 0.011         | -               |
| 0.4444 | 9600  | 0.0034        | -               |
| 0.4467 | 9650  | 0.0027        | -               |
| 0.4490 | 9700  | 0.005         | -               |
| 0.4513 | 9750  | 0.0053        | -               |
| 0.4536 | 9800  | 0.0084        | -               |
| 0.4560 | 9850  | 0.0074        | -               |
| 0.4583 | 9900  | 0.0078        | -               |
| 0.4606 | 9950  | 0.0096        | -               |
| 0.4629 | 10000 | 0.0125        | -               |
| 0.4652 | 10050 | 0.0095        | -               |
| 0.4675 | 10100 | 0.0045        | -               |
| 0.4698 | 10150 | 0.0054        | -               |
| 0.4722 | 10200 | 0.0084        | -               |
| 0.4745 | 10250 | 0.009         | -               |
| 0.4768 | 10300 | 0.0089        | -               |
| 0.4791 | 10350 | 0.0069        | -               |
| 0.4814 | 10400 | 0.0092        | -               |
| 0.4837 | 10450 | 0.0067        | -               |
| 0.4860 | 10500 | 0.0073        | -               |
| 0.4884 | 10550 | 0.008         | -               |
| 0.4907 | 10600 | 0.0073        | -               |
| 0.4930 | 10650 | 0.007         | -               |
| 0.4953 | 10700 | 0.0088        | -               |
| 0.4976 | 10750 | 0.0096        | -               |
| 0.4999 | 10800 | 0.008         | -               |
| 0.5022 | 10850 | 0.0101        | -               |
| 0.5046 | 10900 | 0.0099        | -               |
| 0.5069 | 10950 | 0.0102        | -               |
| 0.5092 | 11000 | 0.0051        | -               |
| 0.5115 | 11050 | 0.0079        | -               |
| 0.5138 | 11100 | 0.0077        | -               |
| 0.5161 | 11150 | 0.0078        | -               |
| 0.5184 | 11200 | 0.0055        | -               |
| 0.5208 | 11250 | 0.0056        | -               |
| 0.5231 | 11300 | 0.0108        | -               |
| 0.5254 | 11350 | 0.0078        | -               |
| 0.5277 | 11400 | 0.0061        | -               |
| 0.5300 | 11450 | 0.009         | -               |
| 0.5323 | 11500 | 0.0046        | -               |
| 0.5346 | 11550 | 0.0038        | -               |
| 0.5370 | 11600 | 0.005         | -               |
| 0.5393 | 11650 | 0.0085        | -               |
| 0.5416 | 11700 | 0.0067        | -               |
| 0.5439 | 11750 | 0.0087        | -               |
| 0.5462 | 11800 | 0.0078        | -               |
| 0.5485 | 11850 | 0.0113        | -               |
| 0.5508 | 11900 | 0.01          | -               |
| 0.5532 | 11950 | 0.0102        | -               |
| 0.5555 | 12000 | 0.0085        | -               |
| 0.5578 | 12050 | 0.0096        | -               |
| 0.5601 | 12100 | 0.0055        | -               |
| 0.5624 | 12150 | 0.0065        | -               |
| 0.5647 | 12200 | 0.009         | -               |
| 0.5671 | 12250 | 0.0081        | -               |
| 0.5694 | 12300 | 0.0103        | -               |
| 0.5717 | 12350 | 0.0058        | -               |
| 0.5740 | 12400 | 0.0084        | -               |
| 0.5763 | 12450 | 0.0077        | -               |
| 0.5786 | 12500 | 0.0073        | -               |
| 0.5809 | 12550 | 0.004         | -               |
| 0.5833 | 12600 | 0.0081        | -               |
| 0.5856 | 12650 | 0.0067        | -               |
| 0.5879 | 12700 | 0.0077        | -               |
| 0.5902 | 12750 | 0.0084        | -               |
| 0.5925 | 12800 | 0.0051        | -               |
| 0.5948 | 12850 | 0.0063        | -               |
| 0.5971 | 12900 | 0.0075        | -               |
| 0.5995 | 12950 | 0.0035        | -               |
| 0.6018 | 13000 | 0.006         | -               |
| 0.6041 | 13050 | 0.0062        | -               |
| 0.6064 | 13100 | 0.0072        | -               |
| 0.6087 | 13150 | 0.0042        | -               |
| 0.6110 | 13200 | 0.0089        | -               |
| 0.6133 | 13250 | 0.0077        | -               |
| 0.6157 | 13300 | 0.0054        | -               |
| 0.6180 | 13350 | 0.005         | -               |
| 0.6203 | 13400 | 0.0052        | -               |
| 0.6226 | 13450 | 0.0064        | -               |
| 0.6249 | 13500 | 0.004         | -               |
| 0.6272 | 13550 | 0.0055        | -               |
| 0.6295 | 13600 | 0.0061        | -               |
| 0.6319 | 13650 | 0.0032        | -               |
| 0.6342 | 13700 | 0.0068        | -               |
| 0.6365 | 13750 | 0.0069        | -               |
| 0.6388 | 13800 | 0.0034        | -               |
| 0.6411 | 13850 | 0.0044        | -               |
| 0.6434 | 13900 | 0.007         | -               |
| 0.6457 | 13950 | 0.0047        | -               |
| 0.6481 | 14000 | 0.0036        | -               |
| 0.6504 | 14050 | 0.0052        | -               |
| 0.6527 | 14100 | 0.0054        | -               |
| 0.6550 | 14150 | 0.0032        | -               |
| 0.6573 | 14200 | 0.006         | -               |
| 0.6596 | 14250 | 0.0061        | -               |
| 0.6619 | 14300 | 0.0085        | -               |
| 0.6643 | 14350 | 0.0046        | -               |
| 0.6666 | 14400 | 0.009         | -               |
| 0.6689 | 14450 | 0.0101        | -               |
| 0.6712 | 14500 | 0.0072        | -               |
| 0.6735 | 14550 | 0.0024        | -               |
| 0.6758 | 14600 | 0.0109        | -               |
| 0.6781 | 14650 | 0.0042        | -               |
| 0.6805 | 14700 | 0.0084        | -               |
| 0.6828 | 14750 | 0.0097        | -               |
| 0.6851 | 14800 | 0.0064        | -               |
| 0.6874 | 14850 | 0.0074        | -               |
| 0.6897 | 14900 | 0.0038        | -               |
| 0.6920 | 14950 | 0.0051        | -               |
| 0.6943 | 15000 | 0.0078        | -               |
| 0.6967 | 15050 | 0.0037        | -               |
| 0.6990 | 15100 | 0.0084        | -               |
| 0.7013 | 15150 | 0.0077        | -               |
| 0.7036 | 15200 | 0.0072        | -               |
| 0.7059 | 15250 | 0.0108        | -               |
| 0.7082 | 15300 | 0.0022        | -               |
| 0.7105 | 15350 | 0.0065        | -               |
| 0.7129 | 15400 | 0.0049        | -               |
| 0.7152 | 15450 | 0.0078        | -               |
| 0.7175 | 15500 | 0.0035        | -               |
| 0.7198 | 15550 | 0.0023        | -               |
| 0.7221 | 15600 | 0.0063        | -               |
| 0.7244 | 15650 | 0.0045        | -               |
| 0.7268 | 15700 | 0.0031        | -               |
| 0.7291 | 15750 | 0.0032        | -               |
| 0.7314 | 15800 | 0.0072        | -               |
| 0.7337 | 15850 | 0.0061        | -               |
| 0.7360 | 15900 | 0.0048        | -               |
| 0.7383 | 15950 | 0.0062        | -               |
| 0.7406 | 16000 | 0.006         | -               |
| 0.7430 | 16050 | 0.0055        | -               |
| 0.7453 | 16100 | 0.0041        | -               |
| 0.7476 | 16150 | 0.005         | -               |
| 0.7499 | 16200 | 0.0093        | -               |
| 0.7522 | 16250 | 0.0043        | -               |
| 0.7545 | 16300 | 0.0082        | -               |
| 0.7568 | 16350 | 0.0017        | -               |
| 0.7592 | 16400 | 0.003         | -               |
| 0.7615 | 16450 | 0.0061        | -               |
| 0.7638 | 16500 | 0.0051        | -               |
| 0.7661 | 16550 | 0.0089        | -               |
| 0.7684 | 16600 | 0.0041        | -               |
| 0.7707 | 16650 | 0.0068        | -               |
| 0.7730 | 16700 | 0.0057        | -               |
| 0.7754 | 16750 | 0.0047        | -               |
| 0.7777 | 16800 | 0.0049        | -               |
| 0.7800 | 16850 | 0.0039        | -               |
| 0.7823 | 16900 | 0.0075        | -               |
| 0.7846 | 16950 | 0.0067        | -               |
| 0.7869 | 17000 | 0.0063        | -               |
| 0.7892 | 17050 | 0.002         | -               |
| 0.7916 | 17100 | 0.0081        | -               |
| 0.7939 | 17150 | 0.0043        | -               |
| 0.7962 | 17200 | 0.004         | -               |
| 0.7985 | 17250 | 0.0048        | -               |
| 0.8008 | 17300 | 0.006         | -               |
| 0.8031 | 17350 | 0.0044        | -               |
| 0.8054 | 17400 | 0.0062        | -               |
| 0.8078 | 17450 | 0.0049        | -               |
| 0.8101 | 17500 | 0.0066        | -               |
| 0.8124 | 17550 | 0.007         | -               |
| 0.8147 | 17600 | 0.004         | -               |
| 0.8170 | 17650 | 0.0037        | -               |
| 0.8193 | 17700 | 0.0085        | -               |
| 0.8216 | 17750 | 0.0047        | -               |
| 0.8240 | 17800 | 0.0033        | -               |
| 0.8263 | 17850 | 0.0047        | -               |
| 0.8286 | 17900 | 0.0049        | -               |
| 0.8309 | 17950 | 0.0049        | -               |
| 0.8332 | 18000 | 0.0064        | -               |
| 0.8355 | 18050 | 0.0016        | -               |
| 0.8378 | 18100 | 0.0083        | -               |
| 0.8402 | 18150 | 0.0062        | -               |
| 0.8425 | 18200 | 0.0028        | -               |
| 0.8448 | 18250 | 0.0054        | -               |
| 0.8471 | 18300 | 0.0036        | -               |
| 0.8494 | 18350 | 0.0014        | -               |
| 0.8517 | 18400 | 0.0042        | -               |
| 0.8540 | 18450 | 0.0042        | -               |
| 0.8564 | 18500 | 0.0057        | -               |
| 0.8587 | 18550 | 0.006         | -               |
| 0.8610 | 18600 | 0.0059        | -               |
| 0.8633 | 18650 | 0.0025        | -               |
| 0.8656 | 18700 | 0.005         | -               |
| 0.8679 | 18750 | 0.0084        | -               |
| 0.8702 | 18800 | 0.0078        | -               |
| 0.8726 | 18850 | 0.0048        | -               |
| 0.8749 | 18900 | 0.0073        | -               |
| 0.8772 | 18950 | 0.0049        | -               |
| 0.8795 | 19000 | 0.005         | -               |
| 0.8818 | 19050 | 0.0075        | -               |
| 0.8841 | 19100 | 0.0078        | -               |
| 0.8865 | 19150 | 0.0037        | -               |
| 0.8888 | 19200 | 0.0042        | -               |
| 0.8911 | 19250 | 0.005         | -               |
| 0.8934 | 19300 | 0.0084        | -               |
| 0.8957 | 19350 | 0.0034        | -               |
| 0.8980 | 19400 | 0.0033        | -               |
| 0.9003 | 19450 | 0.0036        | -               |
| 0.9027 | 19500 | 0.0089        | -               |
| 0.9050 | 19550 | 0.0026        | -               |
| 0.9073 | 19600 | 0.0017        | -               |
| 0.9096 | 19650 | 0.0028        | -               |
| 0.9119 | 19700 | 0.0052        | -               |
| 0.9142 | 19750 | 0.0092        | -               |
| 0.9165 | 19800 | 0.0063        | -               |
| 0.9189 | 19850 | 0.0057        | -               |
| 0.9212 | 19900 | 0.0042        | -               |
| 0.9235 | 19950 | 0.0064        | -               |
| 0.9258 | 20000 | 0.0023        | -               |
| 0.9281 | 20050 | 0.0043        | -               |
| 0.9304 | 20100 | 0.008         | -               |
| 0.9327 | 20150 | 0.0045        | -               |
| 0.9351 | 20200 | 0.0014        | -               |
| 0.9374 | 20250 | 0.0069        | -               |
| 0.9397 | 20300 | 0.0056        | -               |
| 0.9420 | 20350 | 0.0065        | -               |
| 0.9443 | 20400 | 0.0055        | -               |
| 0.9466 | 20450 | 0.0025        | -               |
| 0.9489 | 20500 | 0.0071        | -               |
| 0.9513 | 20550 | 0.0038        | -               |
| 0.9536 | 20600 | 0.002         | -               |
| 0.9559 | 20650 | 0.0038        | -               |
| 0.9582 | 20700 | 0.0044        | -               |
| 0.9605 | 20750 | 0.0022        | -               |
| 0.9628 | 20800 | 0.0014        | -               |
| 0.9651 | 20850 | 0.0075        | -               |
| 0.9675 | 20900 | 0.0042        | -               |
| 0.9698 | 20950 | 0.0065        | -               |
| 0.9721 | 21000 | 0.007         | -               |
| 0.9744 | 21050 | 0.0053        | -               |
| 0.9767 | 21100 | 0.0071        | -               |
| 0.9790 | 21150 | 0.0068        | -               |
| 0.9813 | 21200 | 0.0059        | -               |
| 0.9837 | 21250 | 0.0057        | -               |
| 0.9860 | 21300 | 0.0092        | -               |
| 0.9883 | 21350 | 0.0046        | -               |
| 0.9906 | 21400 | 0.0043        | -               |
| 0.9929 | 21450 | 0.0075        | -               |
| 0.9952 | 21500 | 0.0041        | -               |
| 0.9975 | 21550 | 0.0051        | -               |
| 0.9999 | 21600 | 0.0045        | -               |

### Framework Versions
- Python: 3.11.11
- SetFit: 1.1.1
- Sentence Transformers: 3.4.1
- Transformers: 4.48.3
- PyTorch: 2.6.0+cu124
- Datasets: 3.4.0
- Tokenizers: 0.21.0

## Citation

### BibTeX
```bibtex
@article{https://doi.org/10.48550/arxiv.2209.11055,
    doi = {10.48550/ARXIV.2209.11055},
    url = {https://arxiv.org/abs/2209.11055},
    author = {Tunstall, Lewis and Reimers, Nils and Jo, Unso Eun Seo and Bates, Luke and Korat, Daniel and Wasserblat, Moshe and Pereg, Oren},
    keywords = {Computation and Language (cs.CL), FOS: Computer and information sciences, FOS: Computer and information sciences},
    title = {Efficient Few-Shot Learning Without Prompts},
    publisher = {arXiv},
    year = {2022},
    copyright = {Creative Commons Attribution 4.0 International}
}
```

<!--
## Glossary

*Clearly define terms in order to be accessible across audiences.*
-->

<!--
## Model Card Authors

*Lists the people who create the model card, providing recognition and accountability for the detailed work that goes into its construction.*
-->

<!--
## Model Card Contact

*Provides a way for people who have updates to the Model Card, suggestions, or questions, to contact the Model Card authors.*
-->