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The agent's job is to manage electro-mechanical manufacturing processes, and today the user is reaching out to the agent because they need assistance with repairing and upgrading rental properties.
Agent: ['Jeff Halmagyi', 'Results-driven, hands-on Manager with extensive experience in the electro-mechanical manufacturing environment, including electronic fabrication & assembly, chemical bonding and coating processes, mechanical assembly, machine operations, and QA test. Strong general management qualifications in strategic planning, project management, production scheduling, inventory and materials management, budgeting and capital expenses, quality management, safety management, human resource affairs, and team building. Expertise in development and implementation of Quality Systems – Process focused and Metric driven. Proficient in Microsoft Word, Excel, PowerPoint, Projects, Visio, MINITAB statistical/quality software, CMS – ERP package, Visual Manufacturing (ERP), as well as a variety of other software packages. Experienced in implementation and use of Lean Manufacturing, JIT, ERP/MRP, TQM, SPC, CIP and other productivity and performance improvement initiatives. Six Sigma Green belt & Black belt training and certificates from Villanova University. Specialties: • Teambuilding, Management & Leadership • Lean Manufacturing process improvements. • Black Belt - 6 Sigma Certified, Villanova University • Strong technical background skills: proto-type machinist, fabrication, and electronics proficiency.', 'Retired at Home', 'Home', '[{"company":"Home","company_id":null,"location":"Colorado","positions":[{"description":"","duration":"Jun 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Home","title":"Retired"}],"url":""},{"company":"ViaWest","company_id":"viawest","location":"","positions":[{"description":"Responsible for the strategic and tactical production, standardization, and quality functions as related to service delivery within ViaWest’s seven regional (Colorado, Texas, Utah, Nevada, Minnesota, Phoenix, and Portland – 28 data centers) data center facilities. Responsibilities include the coordination of resources and schedules with vendors, sales, purchasing, operations and other internal and external customers. • Analysis: Processes and Data with emphasis on Continuous Improvement – Cost savings: First year $650K• Defined and Developed the Service Delivery documentation, Measured and Improved the processes which produced a 24 month average of 98% On-Time Delivery across a seven state region during the company’s “hockey stick” growth.","duration":"Jun 2010 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Jun 2010","subtitle":"ViaWest","title":"Production Manager"}],"url":"https://www.linkedin.com/company/viawest"},{"company":"Imaging Technology International","company_id":"imaging-technology-international","location":"","positions":[{"description":"Specialized in Lean Process improvements, including Work Place Organization/5S, documentation, cost reduction and performance management programs that consistently improved production output, product quality, teamwork, and customer satisfaction. Major strengths are coaching, training and creating organizational, process, and behavioral improvements. Specialized in Lean Process improvements, including Work Place Organization/5S, documentation, cost reduction and performance management programs that consistently improved production output, product quality, teamwork, and customer satisfaction. Major strengths are coaching, training and creating organizational, process, and behavioral improvements.","duration":"Jul 2007 Oct 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2009","start_date":"Jul 2007","subtitle":"Imaging Technology International","title":"Director of Manufacturing"}],"url":"https://www.linkedin.com/company/imaging-technology-international"},{"company":"Vantage Bowling","company_id":null,"location":"","positions":[{"description":"• Responsible for P & L of $9+ million Company.• Responsible for complete Operations, Assembly, Machine Shop (3 lathe & 3 mill machine centers, +CNCs), Warehouse, Inventory control, Shipping/Receiving, New Product development, & Manufacturing Engineering.• Developed management group into a functioning team.• Developed Training & Safety Programs: OJT, work instructions, cross training, forklift, MSDS, OSHA, etc. • Developed quality program and spearheaded implementation of quality manual, policies and procedures, and key performance indicators measuring vendor OTD, vendor certification and quality, shipping OTD.• Responsible for out-sourcing, both domestic and off-shore (China, Australia, and U.S.)• Responsible for development and manufacture of injection molds made in China and brought back into the U.S. for production.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Vantage Bowling","title":"Plant Manager / Operations Manager"}],"url":""},{"company":"Brooks Automation","company_id":"brooks-automation","location":"","positions":[{"description":"Introduced a series of productivity improvement, documentation, cost reduction and performance management programs that consistently improved production output, product quality, teamwork, and customer satisfaction. Provided value-added improvements through dedicated teams, elimination of waste, manufacturing flow process, visual control, design for manufacturability, and Kaizen (continuous improvement) teams. Staffed key positions, opened communication channels and pioneered cross-training initiatives. Efforts resulted in dramatic gains in employee moral and retention while enabling more effective, solution-driven decision-making. Major strengths are coaching, training and creating organizational, process, and behavioral improvements.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Brooks Automation","title":"Director of Manufacturing and Quality"}],"url":"https://www.linkedin.com/company/brooks-automation"},{"company":"Analytical Spectral Devices","company_id":"analytical-spectral-devices","location":"","positions":[{"description":"Managed complete electronic, electro-mechanical, and optical manufacturing for spectrometers and accessories, including test, calibration, and inventory/material departments. Managed complete electronic, electro-mechanical, and optical manufacturing for spectrometers and accessories, including test, calibration, and inventory/material departments.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Analytical Spectral Devices","title":"Manufacturing Manager"}],"url":"https://www.linkedin.com/company/analytical-spectral-devices"},{"company":"Emerson Process Management, Micro Motion","company_id":"emerson","location":"","positions":[{"description":"• Micro Motion: Supervised the Mechanical Assembly, Fabrication & Welding, Electronic Assembly, and Calibration Departments of first-shift and second-shift at Micro Motion, a leader in manufacturing Coriolis Mass Flow meters.• KayRay/Sensall: Relocated production assembly from New York, setup transducer department and managed complete electronic production departments, including manufacture, test, and repair of ultrasonic and nuclear (density, level, flow & weigh scale) systems. • Micro Motion: Supervised the Mechanical Assembly, Fabrication & Welding, Electronic Assembly, and Calibration Departments of first-shift and second-shift at Micro Motion, a leader in manufacturing Coriolis Mass Flow meters.• KayRay/Sensall: Relocated production assembly from New York, setup transducer department and managed complete electronic production departments, including manufacture, test, and repair of ultrasonic and nuclear (density, level, flow & weigh scale) systems.","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Emerson Process Management, Micro Motion","title":"Production Supervisor II"}],"url":"https://www.linkedin.com/company/emerson"}]', '["Jesse Weifenbach “Working for Jeff was an excellent experience. He has a unique ability to understand the capabilities of his people and place them accordingly. Jeff is a hands-on manager that fosters a team attitude. You want to work as hard for him as he does for you. Under his direction, our team met many deadlines that appeared impossible. Jeff is an prime example of what management should be.”","Elliot Smith “Jeff is a great man to work with. He is precise, accurate, and quality focused. He strives to meet the needs of everyone who requires his departments help, while maintaining business priorities. He hired a great team of people who produced first rate work and were always highly motivated. Jeff has a full grasp of all the issues that drive his schedules and can quickly assess impacts on the companies priorities. He also has a cool, critical eye that astutely evaluates personal interactions.”"]'] User: ['Patrick Churaman', 'Professional and Skilful', 'Property Handymaintenance Contractor LLC', 'Property', '[{"company":"Property","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties. Repair,Remodel,Renovate,Restore,Updrade and Turnover Apartments,Single Homes and Rental Properties.","duration":"Feb 2014 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Property","title":"Owner/General Manager -Property Handymaintenance Contractor LLC"}],"url":""},{"company":"Mullally Development Company","company_id":null,"location":"Queen Anne Seattle WA","positions":[{"description":"Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager. Leasing,Maintaining and Managing an apartment complex with 37 Units.Worked with AMSI ,YARDI,YesEnergy,OnlineCity Lights,Moco Inc for screening,home online check depositing , excel ,Microsoft word,banking,balancing.Complete all turns,repairs,oversee vendors ,landscape and maintenance technician,accept bids ,make decisions on behalf of the Property Manager.","duration":"Sep 2015 May 2016 9 months","duration_short":"9 months","end_date":"May 2016","start_date":"Sep 2015","subtitle":"Mullally Development Company","title":"Onsite Property Manager"}],"url":""},{"company":"Riverstone Residential Group","company_id":"riverstone-residential-group","location":"Alto Apts Seattle","positions":[{"description":"Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills. Managed maintenance technicians and house keepers ,oversee vendors ,complete unit turns on a timely manner,communicate with managers and tenants ,complete tenants work orders ,schedule mechanical repairs ,Order materials and keep the facility up yo code.Manage Safety meetings and Preventive measures and Fire Drills.","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"Riverstone Residential Group","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/riverstone-residential-group"},{"company":"Senior Living Facility","company_id":null,"location":"Seattle","positions":[{"description":"Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use. Maintain and Manage the facility,repair remodel and complete preventive maintenance.In charge of housekeeping,time schedules and day to day operation.Safety Alarm Systems,Fire Safety,Fire Drills and Prevention,Tag out Lock out -Control of Hazardous Energy,Disaster Preparedness,OSHA,WISHA,Health Hazards and Prevention.PTAC and HVAC Maintenance ,Temperature Control Systems and its Use.","duration":"Feb 2014 Jun 2014 5 months","duration_short":"5 months","end_date":"Jun 2014","start_date":"Feb 2014","subtitle":"Senior Living Facility","title":"Maintenance Director"}],"url":""},{"company":"Mcleod Construction, LLC","company_id":"mcleod-construction-llc","location":"Greater Seattle Area","positions":[{"description":"Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off . Repair,Renovate,Restore.Remodel Condominiums from Ground to Roof.-Including Apartments and Single HomesCarpentry,Painting,Drywall,Textures,Electrical,Plumbing and Emergencies.Laid off .","duration":"Oct 2013 Nov 2013 2 months","duration_short":"2 months","end_date":"Nov 2013","start_date":"Oct 2013","subtitle":"Mcleod Construction, LLC","title":"Service Carpenter"}],"url":"https://www.linkedin.com/company/mcleod-construction-llc"},{"company":"Giddens Industries","company_id":null,"location":"Everett","positions":[{"description":"Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing. Run machine making parts,Deburr Parts, ATA Drill-jig(Drill spec) parts and Assembler.All and most parts of Titanium and Aluminium are made for Boeing.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"Giddens Industries","title":"Machine Operator/Deburrer/Assembler"}],"url":""},{"company":"Everett Community College","company_id":null,"location":"SnoIsle - Airport Road Everett Wa.","positions":[{"description":"Precision Machining Classes Precision Machining Classes","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"Everett Community College","title":"Precision Machining"}],"url":""},{"company":"A\'s Handyman and General Contractor","company_id":null,"location":"Mountlake Terrace Wa.","positions":[{"description":"Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc. Complete Maintenance to Real Estate Properties -Maintain,Upgrade and Repair Single Homes and Rental Units.Plumbing-Carpentry-Electrical-Tiles-Laminate-Floors-Roofs-Painting-Drywall-Doors-Locks-Trims Etc.","duration":"Jan 2006 Jun 2012 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2012","start_date":"Jan 2006","subtitle":"A\'s Handyman and General Contractor","title":"Owner/Manger"}],"url":""},{"company":"Pam\'s Kitchen Restaurant-Caribbean","company_id":null,"location":"5000 University Way Seattle,Wa.","positions":[{"description":"Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights Assist in Dish Washing,Cooking,Maintenance and Management.DJ for Party Nights","duration":"Sep 2006 Sep 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2010","start_date":"Sep 2006","subtitle":"Pam\'s Kitchen Restaurant-Caribbean","title":"Owner/Manager"}],"url":""},{"company":"City of Shoreline","company_id":"city-of-shoreline","location":"","positions":[{"description":"Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle. Remodeled and Maintained the City\'s Buildings,City Hall and Police Precint.Resigned and took a full time job with Pinnacle.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"City of Shoreline","title":"Facilities Helper-Part time"}],"url":"https://www.linkedin.com/company/city-of-shoreline"},{"company":"Pinnacle Property Management Ltd","company_id":"pinnacle-property-management-ltd","location":"","positions":[{"description":"Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds. Laid Off-As a Maintenance Supervisor for 230 Units in Mukilteo with 2 technicians,Pool and Grounds.","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Pinnacle Property Management Ltd","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/pinnacle-property-management-ltd"},{"company":"RM Services LLC","company_id":null,"location":"Seattle to Bellevue","positions":[{"description":"Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof. Laid Off- Complete Maintenance to 20 Jack In The Box Buildings from Ground up to Roof.","duration":"Sep 2009 Dec 2009 4 months","duration_short":"4 months","end_date":"Dec 2009","start_date":"Sep 2009","subtitle":"RM Services LLC","title":"Building Technician"}],"url":""},{"company":"Phillips Real Estate Services/ & Cornell & Associates RE.","company_id":"phillipsrealestate","location":"Greater Seattle Area","positions":[{"description":"Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes. Worked as an Onsite Resident Manager and was contracted as a Vendor/General Contractor to complete Repairs and Upgrade to Rental Units and Single Homes.","duration":"Jan 2003 Sep 2009 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2009","start_date":"Jan 2003","subtitle":"Phillips Real Estate Services/ & Cornell & Associates RE.","title":"Resident Manager and Vendor/Contractor"}],"url":"https://www.linkedin.com/company/phillipsrealestate"}]', '["Ansel James “I worked with Patrick a number of years ago when we volunteered to make a friend’s home wheelchair accessible. It was a challenge but we got the job done. The work involved plumbing, tiling, removing a wall and widening some doors. Patrick’s pleasant disposition and positive outlook made it a pleasure to work with him.”","LinkedIn User “I have worked with Patrick more than once and everytime I have been more than pleased with the results. He is quite amicable and his quotes were always very reasonable. Every time he has delivered on time and on budged. If every contractor I\'ve worked with was like him, life would have been so much more easier to manage. If you are thinking about hiring him for a job, then please by all means go ahead and you\'ll be happy that you made a good decision after you have already seen the results that he delivers.”"]']
The agent's job is to engage with potential clients and promote products, and today the agent is reaching out to the user because they need assistance with training and instruction for a new product launch.
Agent: ['Jenna Goldberg', "Hi, I'm Jenna! I am a product designer who also enjoys 3D modeling and animating. As a designer I strive to create intuitive, interactive experiences that bring joy to any user. My work experience has given me the opportunity to speak at events such as IBM's THINK Conference, San Francisco Design Week, XRDC Conference, and others. I enjoy promoting products and engaging with audiences. I graduated from the University of Texas with a BSA in Applied Mathematics and minors in both Business and Animation with an emphasis in Game Development. I am always eager to work in a collaborative environment with great minds that challenge one another. When I am not designing I enjoy making jewelry, doing yoga and discovering new music. Check out my portfolio!", 'Senior Product Designer at VMware Tanzu Labs', 'VMware Tanzu Labs', '[{"company":"VMware Tanzu Labs","company_id":"vmware-tanzu-labs","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"VMware Tanzu Labs","title":"Senior Product Designer"},{"description":"","duration":"Jan 2021 Jan 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2022","start_date":"Jan 2021","subtitle":"VMware Tanzu Labs","title":"Product Designer"}],"url":"https://www.linkedin.com/company/vmware-tanzu-labs"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"• Designed UI screens and 3D environment for Immersive Data app on desktop, mobile, Microsoft Hololens and Oculus Quest• Created several promotional videos for demos and events• Conducted generative user research and user testing sessions to ensure alignment with product goals• Presented keynotes at conferences such as IBM THINK 2019 and XRDC promoting IBM\'s leading edge technology","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"IBM","title":"User Experience Designer (UX Designer)"},{"description":"","duration":"Oct 2017 Dec 2017 3 months","duration_short":"3 months","end_date":"Dec 2017","start_date":"Oct 2017","subtitle":"IBM","title":"Augmented Reality Design Intern"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Builder Homesite Inc.","company_id":"builder-homesite-inc","location":"Austin, Texas Area","positions":[{"description":"• Constructed interactive kitchen displays for BDX visualizer using Adobe Photoshop• Designed and implemented 3D content for virtual home tour and marketing services for AR and VR • Constructed interactive kitchen displays for BDX visualizer using Adobe Photoshop• Designed and implemented 3D content for virtual home tour and marketing services for AR and VR","duration":"Jun 2017 Sep 2017 4 months","duration_short":"4 months","end_date":"Sep 2017","start_date":"Jun 2017","subtitle":"Builder Homesite Inc.","title":"Digital Media Intern"}],"url":"https://www.linkedin.com/company/builder-homesite-inc"},{"company":"Green Gate Farms","company_id":null,"location":"Austin, Texas","positions":[{"description":"• Collaborated with another team member in designing a new Green Gate Farms website to make it more contemporary and user-friendly• Constructed a step-by-step manual to assist future employees in updating and editing the website• Updated the organic farm’s website weekly to keep information, vegetable market and design up to date • Collaborated with another team member in designing a new Green Gate Farms website to make it more contemporary and user-friendly• Constructed a step-by-step manual to assist future employees in updating and editing the website• Updated the organic farm’s website weekly to keep information, vegetable market and design up to date","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"Green Gate Farms","title":"Web Developer Intern"}],"url":""}]', '["Charles Dazler Knuff “While she was attending classes, and interning at IBM, my company engaged her as a design visualization consultant. Based on my personal experience, and that of my principal scientists I can confidently say that Jenna is able to take on any challenge. She is a creative, hardworking, team-oriented designer who can easily manage multiple, complex projects. She has taken on many new challenges since graduation and I continue to be impressed with her growth.”","David Townsend “Jenna has been instrumental in both technical skills as well as a key designer for our AR/VR team. She has the technical expertise to build the demo’s and models for our Immersive Insights team along with the design capabilities of inventing and designing new user interfaces. Along with these skills she is a gifted speaker. Jenna has been a keynote speaker at our past 2 IBM Think conferences discussing various subjects with leaders from Boeing to Executives at IBM. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
The agent's job is to provide professional graphic design and marketing assistance to small businesses, while the user is reaching out to the agent because they need help with their website design and social media management.
Agent: ['Betsy Abraham', 'Award-winning editor, reporter and proofreader with a keen eye for the stories people care about. • Skilled storyteller: Passionate about delivering high quality, creatively written articles for web and print. Adept at finding unique angles and providing a fresh perspective.• Versatile journalist: Experience covering a variety of topics, including breaking news, crime, politics, education, entertainment, business, food and sports. Proficient in writing and editing for print, web and social platforms. • Proven professionalism: Ability to handle multiple assignments at once with attention to detail and reliability. Thrives in fast-paced, deadline driven environments.Check out my clips here! https://www.clippings.me/users/betsyabraham', 'Award-winning Journalist, Writer, Editor', 'Mecklenburg County', '[{"company":"Mecklenburg County","company_id":"mecklenburg-county","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Mecklenburg County","title":"Communications Specialist"}],"url":"https://www.linkedin.com/company/mecklenburg-county"},{"company":"Center for Cooperative Media","company_id":"center-for-cooperative-media","location":"","positions":[{"description":"• Identify victims of the coronavirus throughout New Jersey for Loved and Lost• Verify information submitted by residents about their loved ones who have passed away• Recruit and collaborate with media outlets throughout the state to promote the project• Serve as point of contact for freelancers, assigning stories and maintaining budget • Identify victims of the coronavirus throughout New Jersey for Loved and Lost• Verify information submitted by residents about their loved ones who have passed away• Recruit and collaborate with media outlets throughout the state to promote the project• Serve as point of contact for freelancers, assigning stories and maintaining budget","duration":"Aug 2020 Sep 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2021","start_date":"Aug 2020","subtitle":"Center for Cooperative Media","title":"Project Manager"}],"url":"https://www.linkedin.com/company/center-for-cooperative-media"},{"company":"Newsday Media Group","company_id":"newsday","location":"","positions":[{"description":"• Oversee a six-month project to expand diversity of obituary coverage• Craft engaging headlines and briefs for newsday.com• Contribute story ideas to news, lifestyle and social departments • Curate and schedule social media posts for Facebook and Twitter• Analyze web metrics, such as visits, conversion and page views, for social posts and articles• Hold community meetings and outreach sessions to explain obituary initiatives• Write obituaries for online and print• Collaborate with various departments to design engaging new section front for obituaries","duration":"Dec 2019 Jul 2020 8 months","duration_short":"8 months","end_date":"Jul 2020","start_date":"Dec 2019","subtitle":"Newsday Media Group","title":"Audience Engagement Project Manager"}],"url":"https://www.linkedin.com/company/newsday"},{"company":"Marquis Who\'s Who","company_id":"marquis-who%27s-who","location":"","positions":[{"description":"• Write biographical narratives and press releases on individuals of note• Edit book chapters to ensure they fit AP and in-house style • Write biographical narratives and press releases on individuals of note• Edit book chapters to ensure they fit AP and in-house style","duration":"May 2019 Nov 2019 7 months","duration_short":"7 months","end_date":"Nov 2019","start_date":"May 2019","subtitle":"Marquis Who\'s Who","title":"Editor"}],"url":"https://www.linkedin.com/company/marquis-who%27s-who"},{"company":"Anton Media Group","company_id":null,"location":null,"positions":[{"description":"•Oversee the production process of 16 community newspapers and magazines •Collaborate with the Editor-in-Chief and fellow managing editors to improve editorial workflow•Copy-edit and proofread content•Take lead on breaking news and investigative stories •Conduct interviews with celebrities, as well as Broadway stars, professional athletes, musicians and political figures •Work with editors to generate story ideas and improve issue content","duration":"Oct 2014 Oct 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2018","start_date":"Oct 2014","subtitle":"Anton Media Group","title":"Managing Editor"},{"description":"•Generate engaging content for three community newspapers•Manage and curate content for website and social media platforms•Copy-edit content submitted by contributors and freelancers •Produce story ideas and delegate assignments to reporters •Write approximately six to 10 weekly stories focused on education, politics, crime and a variety of other topics","duration":"Mar 2013 Oct 2018 5 years 8 months","duration_short":"5 years 8 months","end_date":"Oct 2018","start_date":"Mar 2013","subtitle":"Anton Media Group","title":"Editor: The Westbury Times, Massapequa Observer"}],"url":""}]', '["Estelle Lander “Betsy was one of the freelance writers I hired for Long Island Living magazine. She came up with engaging ideas and wrote terrific articles. She is efficient and smart, a joy to work with. ”","Elaine Piniat “Betsy is an incredibly talented and thoughtful journalist as well as a terrific all-around person. She immediately hit the ground running as project manager with little training. She worked really well independently but was also a joy to collaborate with. Betsy is a highly skilled communicator, which helped her to form bonds with people of all levels at Newsday and also community members. Community outreach was an essential part of this project and Betsy nailed it with her out-of-the-box ideas and charismatic personality. She is well prepared, an excellent presenter and always goes above and beyond for the needs of the audience. Betsy is also result-oriented, making sure she does what she can to meet goals and make the project a success. Betsy made this project what it is and put more than her journalistic skills and integrity into it. She put her whole heart into it and it showed through her engagement strategy and storytelling. Betsy would be an asset to any team and I would hire again if I could.”"]'] User: ['Bryan Andrea', "I started my own business to help small business owners look their best online and in print. I provide professional, affordable graphic design and marketing assistance to businesses that don't have the time, money or patience to work with large agencies. I offer website design, logo and branding design, social media management and other creative marketing options, and I do it because I want to help small businesses succeed.", 'Owner at Carolina Marketing and Design, L.L.C.', 'Carolina Marketing and Design, L.L.C.', '[{"company":"Carolina Marketing and Design, L.L.C.","company_id":null,"location":"Belmont, NC","positions":[{"description":"I started my own company to help small businesses with their graphic design and marketing needs. I started my own company to help small businesses with their graphic design and marketing needs.","duration":"Aug 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Carolina Marketing and Design, L.L.C.","title":"Owner"}],"url":""},{"company":"Primrose School of Lake Wylie at Steele Creek","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"-Created Facebook and Youtube pages for school -Recorded and edited video testimonials -Increased net monthly revenue from $70,000 to $130,000+ -Used desktop publishing software to create compelling graphics for internal use -Maintained and updated the school website and Facebook page -Photographed new staff, students and special food -Managed a team of 30+ staff members -Organized charity golf outing and community fundraiser raising over $3,000 -2014 Primrose Horizon Award Winner (franchise that experienced the most growth)","duration":"Apr 2011 Aug 2015 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 2015","start_date":"Apr 2011","subtitle":"Primrose School of Lake Wylie at Steele Creek","title":"Marketing Director"}],"url":""},{"company":"The Jail Report","company_id":"the-jail-report","location":"Greenville, North Carolina Area","positions":[{"description":"I downloaded over 300 mugshots per week from several sources, edited them using customized Photoshop batches I created, and then laid them out in InDesign for final approval. I downloaded over 300 mugshots per week from several sources, edited them using customized Photoshop batches I created, and then laid them out in InDesign for final approval.","duration":"Feb 2010 Sep 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2011","start_date":"Feb 2010","subtitle":"The Jail Report","title":"Graphics editor"}],"url":"https://www.linkedin.com/company/the-jail-report"},{"company":"BADesign Company","company_id":null,"location":"","positions":[{"description":"Part-time freelance position offering small business graphic solutions, including print design, website design, logo design and custom social media page design. Part-time freelance position offering small business graphic solutions, including print design, website design, logo design and custom social media page design.","duration":"Feb 2010 Feb 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2011","start_date":"Feb 2010","subtitle":"BADesign Company","title":"Graphic Designer"}],"url":""},{"company":"Shutterfly","company_id":"shutterfly","location":"","positions":[{"description":"Edited hundreds of uploaded images using layer masks and other batch commands in Photoshop for the Make It About Me children\'s book series. Edited hundreds of uploaded images using layer masks and other batch commands in Photoshop for the Make It About Me children\'s book series.","duration":"Sep 2008 Dec 2008 4 months","duration_short":"4 months","end_date":"Dec 2008","start_date":"Sep 2008","subtitle":"Shutterfly","title":"Photo Retouching"}],"url":"https://www.linkedin.com/company/shutterfly"},{"company":"Signs By Tomorrow","company_id":"signs-by-tomorrow","location":"","positions":[{"description":"Worked directly with clients designing logos, signage, vehicle wraps and editing uploaded images using the Adobe Creative Suite. Handled numerous jobs with tight deadlines on a daily basis. Also printed and installed completed files both in-house and at client locations. Worked directly with clients designing logos, signage, vehicle wraps and editing uploaded images using the Adobe Creative Suite. Handled numerous jobs with tight deadlines on a daily basis. Also printed and installed completed files both in-house and at client locations.","duration":"Jul 2007 Jun 2008 1 year","duration_short":"1 year","end_date":"Jun 2008","start_date":"Jul 2007","subtitle":"Signs By Tomorrow","title":"Sign Maker"}],"url":"https://www.linkedin.com/company/signs-by-tomorrow"},{"company":"Public Relations Office, Roanoke College","company_id":null,"location":"","positions":[{"description":"Using QuarkXpress and Adobe Creative in a Mac environment, I created print marketing materials such as mailers to incoming students, departmental brochures, posters, and postcards while adhering to the visual identity guidelines of Roanoke College. Sent bid requests to local printers, sent final jobs to printers. Maintained server of all school images. Using QuarkXpress and Adobe Creative in a Mac environment, I created print marketing materials such as mailers to incoming students, departmental brochures, posters, and postcards while adhering to the visual identity guidelines of Roanoke College. Sent bid requests to local printers, sent final jobs to printers. Maintained server of all school images.","duration":"May 2005 May 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2007","start_date":"May 2005","subtitle":"Public Relations Office, Roanoke College","title":"Junior Designer"}],"url":""}]', '["Mike Ingersoll “Bryan does great work. Creative, quick and affordable. He\'s a pleasure to deal with.”","Brian Richardson “Bryan is an excellent Graphic Designer. I hired him for one project and I was so impressed before he could finish I hired him for another project. His ability to transfer project requirements to a completed graphical project are simply amazing. If you need a designer definitely reach out to Bryan you will be pleased!”"]']
The agent's job is to manage strategic accounts and operations for a global meetings company, and today, the agent is reaching out to the user because they need assistance with organizing and coordinating a medical conference.
Agent: ['Doris Pentz', 'More than 15 years of progressively responsible management experience in the global meetings arena, servicing primarily in the pharmaceutical industry and more than 10 years of business management in the retail industry. A team player, yet self motivated with the flexibility to work independently. A highly detail oriented individual committed to excellence in team management, client services and communications.Specialties: - Excellent communication skills- Contract negotiations- Proficient with Microsoft Office and many industry related software applications', 'Strategic Account & Operations Manager at American Express Meetings & Events', 'American Express Global Business Travel', '[{"company":"American Express Global Business Travel","company_id":"american-express-global-business-travel","industry":"Travel Arrangements","location":"","positions":[{"description":"","duration":"Jan 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Jan 2016","subtitle":"American Express Global Business Travel","title":"Strategic Account & Operations Manager"}],"url":"https://www.linkedin.com/company/american-express-global-business-travel"},{"company":"American Express","company_id":"american-express","location":"","positions":[{"description":"","duration":"May 2013 Jan 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2016","start_date":"May 2013","subtitle":"American Express","title":"Operations Leader at American Express Meetings & Events"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"Maxvantage","company_id":"maxvantage","location":null,"positions":[{"description":"","duration":"Jun 2012 Apr 2013 11 months","duration_short":"11 months","end_date":"Apr 2013","start_date":"Jun 2012","subtitle":"Maxvantage","title":"Operations Manager"},{"description":"","duration":"Jun 2011 Jun 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2012","start_date":"Jun 2011","subtitle":"Maxvantage","title":"Project Manager"}],"url":"https://www.linkedin.com/company/maxvantage"},{"company":"BCD Meetings & Incentives LLC","company_id":"bcdme","location":"","positions":[{"description":"","duration":"Apr 2010 Jun 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2011","start_date":"Apr 2010","subtitle":"BCD Meetings & Incentives LLC","title":"Program Manager"}],"url":"https://www.linkedin.com/company/bcdme"},{"company":"Summit Management Services","company_id":"summit-management-services","location":"","positions":[{"description":"","duration":"Apr 2008 Apr 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2010","start_date":"Apr 2008","subtitle":"Summit Management Services","title":"Meeting Planner"}],"url":"https://www.linkedin.com/company/summit-management-services"},{"company":"PENTZ Group Communications","company_id":null,"location":null,"positions":[{"description":"Daily operations of independent meeting planning company. Responsible for business operations, account management, client communications and retention, hiring, training and evaluating both temporary and permanent staff. Strategic planning and implementation of both domestic and international meetings, events and incentive programs.","duration":"Aug 2006 Apr 2007 9 months","duration_short":"9 months","end_date":"Apr 2007","start_date":"Aug 2006","subtitle":"PENTZ Group Communications","title":"Director of Meetings Services"},{"description":"Assisted with registration management and onsite implementation of both domestic and international meetings, events and incentive programs primarily in the pharmaceutical arena on an as needed basis.","duration":"Apr 2003 Aug 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2006","start_date":"Apr 2003","subtitle":"PENTZ Group Communications","title":"Part-Time Meetings & Events Coordinator"},{"description":"Strategic planning and implementation of both domestic and international pharmaceutical meetings, events and incentive programs. Also responsible for hiring, training and evaluating both temporary and permanent staff and daily operations management.","duration":"Jun 1997 Apr 2003 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2003","start_date":"Jun 1997","subtitle":"PENTZ Group Communications","title":"Meetings & Events Manager"}],"url":""},{"company":"Gap, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for creating and leading a team that drives sales. Provided strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure maximum customer satisfaction, maximum productivity and profitability in compliance with company policy and procedure. Responsible for creating and leading a team that drives sales. Provided strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure maximum customer satisfaction, maximum productivity and profitability in compliance with company policy and procedure.","duration":"Jan 2005 Apr 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2006","start_date":"Jan 2005","subtitle":"Gap, Inc.","title":"Store Manager"}],"url":""}]', '["Amanda Stetka “Doris helped our team run an extremely successful investigator meeting in South Africa. Despite experiencing some challenging obstacles and circumstances, most attendees agreed it was the most well-run, informative, and organized meeting they have attended. I would be delighted to use her for my next meeting.”","Rory Pszenitzki “Doris is an exceptionally talented meeting planner. She know what\'s important and what isn\'t. She has an uncanny ability to cut to the chase and to stay on point. I recommend her highly.”"]'] User: ['Fatoumatta Sissoho', 'Internal Medicine Resident medical doctor with multicultural experience and a love for learning, teaching, and empowering communities in health promotion and safety.', 'Internal Medicine Resident at Greater Baltimore Medical Cente', 'Greater Baltimore Medical Center', '[{"company":"Greater Baltimore Medical Center","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Greater Baltimore Medical Center","title":"Internal Medicine Resident"}],"url":""},{"company":"Technical Resources International, Inc.","company_id":"technical-resources-international-inc","location":"Bethesda","positions":[{"description":"Responsible for investigating and reporting drug reaction in all phases of clinical development. Responsible for investigating and reporting drug reaction in all phases of clinical development.","duration":"Sep 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2016","subtitle":"Technical Resources International, Inc.","title":"Safety and Pharmacovigilance"}],"url":"https://www.linkedin.com/company/technical-resources-international-inc"},{"company":"Summer Camp Achieve","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"Train camp counselors CPR, AED, and First Aid.Serve as medical advisor to camp and be resource person. Train camp counselors CPR, AED, and First Aid.Serve as medical advisor to camp and be resource person.","duration":"Jun 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Summer Camp Achieve","title":"Medical Advisor and Safety Trainer"}],"url":""},{"company":"Med at Heart Healthcare Group, LLC.","company_id":null,"location":"Maryland","positions":[{"description":"Provide excellent health education, safety, and training courses Teach certificate classes such as CPR, BLS, ACLS, PALS, Blood Borne Pathogens, and Babysitting using American Heart Association or Red Cross Modules. HIV, STI, Diabetes, Hypertension, and Chronic Disease Self-Management Workshops. Participate in community health outreach activities and health promotion. Partners include University of Maryland ACLS Instructors, Baltimore City Department of Aging, Baltimore City Health Department, Opiod Overdose Prevention Outreach Team, and YMCA Early Childhood Education.","duration":"Apr 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Med at Heart Healthcare Group, LLC.","title":"Co-Founder"}],"url":""},{"company":"University of Maryland Baltimore County","company_id":"university-of-maryland-baltimore-county","location":"","positions":[{"description":"Teach Advance Cardiac Life Support American Heart Association Course. Teach Advance Cardiac Life Support American Heart Association Course.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"University of Maryland Baltimore County","title":"ACLS Instructor"}],"url":"https://www.linkedin.com/company/university-of-maryland-baltimore-county"},{"company":"Willoughby Beach Pediatrics, PA","company_id":null,"location":"Catonsville, Maryland","positions":[{"description":"Participated in management of sick and well child clinic visits. Took histories and vitals, performed physical, and discuss management with supervisor. Performed flue tests, dipsticks, and gave patient education on management of conditions such as asthma, ADHD, weight loss and proper nutrition and exercise. Participated in management of sick and well child clinic visits. Took histories and vitals, performed physical, and discuss management with supervisor. Performed flue tests, dipsticks, and gave patient education on management of conditions such as asthma, ADHD, weight loss and proper nutrition and exercise.","duration":"Dec 2015 Jan 2016 2 months","duration_short":"2 months","end_date":"Jan 2016","start_date":"Dec 2015","subtitle":"Willoughby Beach Pediatrics, PA","title":"Medical Observership"}],"url":""},{"company":"Greater Baltimore Medical Center (GBMC) - NICU","company_id":"gbmchealthcare","location":"Towson, Maryland","positions":[{"description":"Rotated in level III Neonatal Intensive Care Unit and Newborn Nursery and participated in neonatal management. Received lectures in Lactation Department, Human Milk Bank, Genetics, and Radiology Departments. Attend OB consultations and risk deliveries and observe circumcision procedures. Rotated in level III Neonatal Intensive Care Unit and Newborn Nursery and participated in neonatal management. Received lectures in Lactation Department, Human Milk Bank, Genetics, and Radiology Departments. Attend OB consultations and risk deliveries and observe circumcision procedures.","duration":"Mar 2015 May 2015 3 months","duration_short":"3 months","end_date":"May 2015","start_date":"Mar 2015","subtitle":"Greater Baltimore Medical Center (GBMC) - NICU","title":"Medical Observership"}],"url":"https://www.linkedin.com/company/gbmchealthcare"},{"company":"Harriet Lane Pediatric Infectious Disease Clinic","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"Shadowed a Pediatrician HIV Specialist in clinic attending to a diverse patient population. Monitor HIV positive patient progress and follow up. Discussed topics related to patient care, laboratory interpretations, drug resistance, psychosocial issues, and preventive health. Keep up to date on treatment options and guidelines in HIV mangement.. Shadowed a Pediatrician HIV Specialist in clinic attending to a diverse patient population. Monitor HIV positive patient progress and follow up. Discussed topics related to patient care, laboratory interpretations, drug resistance, psychosocial issues, and preventive health. Keep up to date on treatment options and guidelines in HIV mangement..","duration":"Aug 2014 Feb 2015 7 months","duration_short":"7 months","end_date":"Feb 2015","start_date":"Aug 2014","subtitle":"Harriet Lane Pediatric Infectious Disease Clinic","title":"Medical Observership"}],"url":""},{"company":"Kilimanjaro Christian Medical College, Tumaini University","company_id":"kcmc-inc","location":"Tanzania","positions":[{"description":"Rotated three months each in medical, surgical, pediatrics, and ob/gyn departments and one month in emergency department. - Collaborated with team to in the admission, management, and discharge of patients in ward and ICU. Presented cases during morning conferences and gave special topic presentations to medical students. Attended clinics and continue patient management. Provided pre- and post-natal care to pregnant women as well as assist delivered babies. Participated in operating theaters surgical procedures. Handled simple fractures and performed wound care. Awarded title of Most Outstanding Intern in Pediatric Department in recognition of my dedication, clinical skills, and commitment to patient care.","duration":"Jan 2010 Jan 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2011","start_date":"Jan 2010","subtitle":"Kilimanjaro Christian Medical College, Tumaini University","title":"INTERN"}],"url":"https://www.linkedin.com/company/kcmc-inc"},{"company":"Wilson College","company_id":"wilson-college","location":"Chambersburg, PA","positions":[{"description":"Bachelor of Science Double Major in Biology and Chemistry with Minor in Sociology Bachelor of Science Double Major in Biology and Chemistry with Minor in Sociology","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Wilson College","title":"student"}],"url":"https://www.linkedin.com/company/wilson-college"}]', '["Awilly chofle “Dr. Fatoumatta Sissoho was my classmate during medical school in Kilimanjaro Christian Medical College, Northern Tanzania. Dr. Sissoho was selected as our class representative and took her responsibilities very seriously. She advocated for quality student education and patient rights while maintaining a great relationship with the faculty. Dr. Sissoho has excellent clinical skills and great compassion for her patients and their families. She was very active in our class and within the greater community in Moshi. Dr. Sissoho is a creative, energetic, solutions-oriented, and highly motivated physician with great communication and leadership skills. She readily takes up challenges with great professionalism and attention to detail. It was a pleasure studying with her and keeping up with her professional advances for the last 15 year.”","Isatou (Aisha) Saidy “Fatumatta is an intelligent and considerate student who is always willing to share with the less priviledged. She is compasionate, honest, humble and full of humour.”"]']
The agent's job is to utilize their expertise in sales and operations to foster collaboration and solve complex business issues, and today, the agent is reaching out to the user because they need assistance with media strategy and integrated communications planning for a mutual client.
Agent: ['Gina Bergmann', 'Skillful and proven leader with over 25 years of highly-successful sales, operations and senior management experience in both US and international roles. Recognized and awarded for thought leadership, channel partnership, and organizational excellence, my greatest asset to an organization is my ability to earn trust, break down barriers and solve complex business issues. Naturally inquisitive and empathetic, I am driven to utilize my talents to deliver successful and mutually-beneficial business outcomes. I thrive in environments where there is the capacity or desire to foster collaboration towards a shared purpose - irrespective of cultural, geographical or philosophical differences. Specializing in:Customer Experience and Partner Enablement and Engagement, US domestic and international sales, channel dynamics and methodologies, Sales and Operations Planning, strategic planning, team leadership, cross-functional collaboration, mentoring.', 'Multinational Bridge Builder | Passionate Brand and Customer Advocate | Foodie | Plant Whisperer', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"May 2020","subtitle":"Self-employed","title":"International Business Development and Sales Operations Consultant"}],"url":""},{"company":"QSC Audio","company_id":"qsc-audio-products-llc","location":null,"positions":[{"description":"","duration":"2015 May 2020 5 years","duration_short":"5 years","end_date":"May 2020","start_date":"2015","subtitle":"QSC Audio","title":"Sr. Director, International Sales"},{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"QSC","title":"Sr. Director, North American Sales & Sales Operations"},{"description":"","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"QSC","title":"Director, Strategic Accounts & Sales Operations"},{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"QSC","title":"Strategic Account Manager"},{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"QSC","title":"Strategic Operations Manager"},{"description":"","duration":"Oct 2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"Oct 2000","subtitle":"QSC","title":"Inside Sales Manager"}],"url":"https://www.linkedin.com/company/qsc-audio-products-llc"},{"company":"Guitar Center, Sam Ash, MARS Music","company_id":null,"location":"Baltimore MD, Edison NJ, Brea CA","positions":[{"description":"","duration":"1992 1997 5 years","duration_short":"5 years","end_date":"1997","start_date":"1992","subtitle":"Guitar Center, Sam Ash, MARS Music","title":"Dept Manager, Store Manager, Buyer"}],"url":""}]', '["Mark Bailey “Gina is a true inspiration to work with. While having great vision for the transactional and functional side of the business, she offers a particular perspective on the people that are part of it. The combination of strategic acumen and interpersonal skill makes Gina a phenomenal ally when approaching new customers and a great partner when developing business and relationships with existing ones. There are not many people I have encountered who have the combination of skills that Gina possesses and I consider myself extremely lucky to have had the chance to work with and for her.”","Jessica Selin “\\"Powerhouse\\" is a word that comes to mind when I think of Gina. When I first started my role at SFM as a Marketing Project Manager for QSC Canada, the name \\"Gina\\" continually made its way into so many conversations that before even meeting her in person I knew that I admired her. Her ability to command a room, get straight to the details, inspire ideas and passionate character is inspiring and genuinely impacted me. In an industry where female colleagues can feel few and far between, I am thankful to have crossed paths with one whom I consider a role model. A testament to her character, Gina innately uplifts those around her and I am indebted to her for the chances, recognition and platforms in which she provided me to express myself. Gina will always be a driving force both personally and professionally and I continually look forward to see the places she will go. ”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']
The agent's job is to run a successful Italian restaurant with great service and attention to detail. Today, the user is reaching out to the agent because they need catering service for their upcoming business lunch event.
Agent: ['Anthony Bosco', 'I have been in the restaurant business for over 20 years, and it is always changing. But I try and give the best product for the best price, and a consisent product is the main key. That is why we have a great product, great service, and give personal attention to detail. So, come in and let us take care of you!', "Owner/Chef, Bosco's Italian Cafe", "Bosco's Italian Cafe", '[{"company":"Bosco\'s Italian Cafe","company_id":null,"location":"2040 Hwy.59 Ste. D and E Mandeville, La. 70448","positions":[{"description":"Full service Italian Restaurant, with full bar, private room, on and off site catering, and more. Voted the Best Italian on the North Shore 2 years in a row. Open lunch and dinner, Monday-Saturday. Full service Italian Restaurant, with full bar, private room, on and off site catering, and more. Voted the Best Italian on the North Shore 2 years in a row. Open lunch and dinner, Monday-Saturday.","duration":"Jun 2002 - Present 19 years 6 months","duration_short":"19 years 6 months","end_date":"Present","start_date":"Jun 2002","subtitle":"Bosco\'s Italian Cafe","title":"Owner/ Chef"}],"url":""},{"company":"Sal and Judys","company_id":null,"location":"","positions":[{"description":"","duration":"1987 2001 14 years","duration_short":"14 years","end_date":"2001","start_date":"1987","subtitle":"Sal and Judys","title":"Waiter/ Bartender"}],"url":""}]', '["Bonnie Bess Wood “Tony Bosco\'s restaurant is a great place to dine. My husband & I have been satisfied customers for years and years. His antipasta appetizer is the best! And his Romaine lettuce salad tossed in Tony’s house vinaigrette, topped with salami, cheeses, olives, tomatoes, and artichoke hearts is simply delicious. While my husband always get the veal pane, I always get the spaghetti & meatballs.”","Reggie Booth “If you haven\'t gone in yet to eat. You don\'t know what you are missing.”"]'] User: ["Salerno's Restaurant and Catering", 'After migrating from Calabria Italy in 1956, Vince and Ida Salerno wanted to live "the American dream". Salerno\'s Restaurant and Pizzeria originated in Berwyn, IL in 1966. Starting as a small neighborhood bar, it quickly turned into a successful Italian Restaurant serving 95% Homemade Foods and Chicago Style Pizza. We\'re proud of our family\'s accomplishments over the past 40+ years and enjoy working side by side with Grandma and Grandpa Salerno daily. Our family has been serving the East Valley since 2004 with 3 generations committed to serving the same quality and quantity as the original location. We are devoted to guaranteeing each customer\'s event or dinner receives quality service and that all expected standards are exceeded. We not only provide dine-in and carry out service, we also specialize in wedding and rehearsal dinners, graduations, birthdays, anniversaries and Religious events and much more. We treat every customer like family and are willing to work within any budget to ensure satisfaction.', "Salerno's Restaurant and Catering", "Salerno's Catering & Restaurant", '[{"company":"Salerno\'s Catering & Restaurant","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1966 - Present 56 years 4 months","duration_short":"56 years 4 months","end_date":"Present","start_date":"Jan 1966","subtitle":"Salerno\'s Catering & Restaurant","title":"Owner"}],"url":""},{"company":"Salerno\'s Restaurant and Catering","company_id":null,"location":"Gilbert, Arizona","positions":[{"description":"Salerno\'s was established in Berwyn, IL in 1966 Salerno\'s was established in Berwyn, IL in 1966","duration":"Jan 1966 - Present 56 years 4 months","duration_short":"56 years 4 months","end_date":"Present","start_date":"Jan 1966","subtitle":"Salerno\'s Restaurant and Catering","title":"The Salerno\'s Family"}],"url":""}]', '["Philip J. Popovich “Salerno\'s offers quality food and service at great price! I have personally used their catering service for business lunches and received many compliments and remarks for their food and excellent customer service. A professional staff ensures that your needs are fully met, and they go the extra mile to satisfy your requests. I highly recommend Salerno\'s for any catering events you may have. -Philip P.”","Erik Wojtysiak “Salerno\'s offers unbelievable taste at an exceptional value. My team and I always look forward to using Salerno\'s at our events. They are always on time, the food tastes great and the employees are very willing to always perform their best and get it right.”"]']
The agent's job is to provide executive coaching and sales & operations consulting services, and today the user is reaching out to the agent because they need assistance in improving their leadership skills and reaching business executives.
Agent: ['Tom Kincannon', 'My career has included great employment experiences with public and private employers, as well as partnerships and LLC’s I founded, financed, operated, and sold. Most importantly, I have worked for and with several very talented leaders. Those leaders helped mold me into who I am today; a skilled operator, organizational leader, sales/marketing/operations teacher. After many years of chasing the next deal or business opportunity, I made a conscious decision to serve others as a consultant and coach to C-level executives through coaching, consulting and training. In order to strengthen Sagacity Leadership Alliance service offerings, I formed relationships with high quality, outstanding leaders, whom I trust and am confident about their level of excellence when serving clients. I work with them directly to offer clients additional best-in-class services for small to medium sized businesses. These services include Brand Leadership, Digital Marketing Execution , Talent Leadership and Sales Excellence. If you are a coach or consultant, it can be challenging to find, expand your reach, and catch the attention of busy executives. Attracting professionals to your service is time-consuming, non-billable and securing a great, new lead can be daunting. THAT is where I can help you! Your LinkedIn Profile is a much-overlooked digital weapon, which will help you connect with more CEO’s, business owners, executives, and emerging leaders. How can I help? By escalating your LinkedIn profile to the next level, we turn profile views into engagements which lead beyond LinkedIn. How do I know? I do it every day! I have the experience to make this happen. Did you know LinkedIn alone can generate up to 80% of your leads? Simply stated, you need a helper. You need digital assets which can: • Understand digital marketing and working with complicated data sets • Weed out gatekeepers, so you can speak to decision makers • Stuff your pipeline quickly with excellent prospects to generate more revenue and profit My life and career experiences define my personal journey to effectively balance and integrate faith, family, work, and wisdom to better serve others and realize exceptional results for all stakeholders. Feel free to send me a message on LinkedIn, or connect with me at [email protected] if you would like a proven service to help you reach business executives, who are looking to improve their leadership skills.', 'Servant Leader to Executives wanting to Build Powerful Companies | Executive Coaching | Sales & Operations Consulting | Peer Advisory | Brand Leadership | Digital Marketing Execution | Lifelong Learner', 'Sagacity Leadership Alliance', '[{"company":"Sagacity Leadership Alliance","company_id":null,"location":"Carmel, Indiana, United States","positions":[{"description":"The sole purpose of our organization is to help leaders become the very best version of themselves in whatever way is most important to them. We leverage a variety of resources and specialized consulting to help leaders confidently make better decisions, become better leaders and accelerate their company\'s growth and profitability. The sole purpose of our organization is to help leaders become the very best version of themselves in whatever way is most important to them. We leverage a variety of resources and specialized consulting to help leaders confidently make better decisions, become better leaders and accelerate their company\'s growth and profitability.","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Sagacity Leadership Alliance","title":"Founder"}],"url":""},{"company":"Vistage Worldwide, Inc.","company_id":"vistage","location":"Greater Indianapolis","positions":[{"description":"The power of Vistage, the world’s leading executive coaching organization for 60 years, lies in the layered experience and built-in accountability. Members participate in a private advisory board of CEOs, business owners, and key executives, who help them make decisions and solve problems. Members also get one-to-one coaching along with expert-led workshops. And, each member is held accountable for setting goals and taking action to move toward achieving those goals. My role as Vistage Chair is to select members for our peer board who will receive coaching, mentoring, and a rigorous forum to accelerate their growth and effectiveness. I draw on my decades of experience as an entrepreneur, leader, and coach to facilitate group meetings and ask tough questions designed to make members think differently and work through complex issues, which result in exceptional outcomes.Each member of the advisory board acts as private advisor and is part of the collective wisdom or brain trust. None of us is smarter than all of us. Together we make exciting things happen; develop leaders and grow Vistage peer group businesses an average of 2.2 times faster than competitors.To find out how you can participate in and benefit from your own private peer advisory group, connect with me at [email protected]. I am interested in your story and would like to know more about your business.","duration":"May 2020 Dec 2020 8 months","duration_short":"8 months","end_date":"Dec 2020","start_date":"May 2020","subtitle":"Vistage Worldwide, Inc.","title":"Vistage Peer Advisory Chair"}],"url":"https://www.linkedin.com/company/vistage"},{"company":"Talent LogistiX","company_id":"talent-logistix","location":"Indianapolis, Indiana","positions":[{"description":"My responsibilities include leading and developing all associates to discover, plan and participate with clients in the development and delivery of workforce solutions for their organizations. TalentLogistiX (TLX) is comprised of highly skilled workforce experts dedicated to sourcing and placing IT, Engineering, and Skilled Tradesman and enable customers to flex their workforce to meet special demand or need. Since 1993, TLX has delivered over three hundred thousand people in thousands of career opportunities.","duration":"Nov 2015 May 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2020","start_date":"Nov 2015","subtitle":"Talent LogistiX","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/talent-logistix"},{"company":"LumiNET Technology Solutions","company_id":"luminet-technology-solutions","location":"Indianapolis, Indiana, United States","positions":[{"description":"LumiNET Technology Solutions is a leading integrator of data and voice solutions for small and medium size corporations. We provide 24 x 7 x 365 live answer customer support to all contract clients. Our voice solutions include on-premise and cloud-based IP telephony, call center solutions, and a wide variety of integration tools for CRM solutions and data base applications. LumiNET offers a full menu of data driven services including on-premise structured cabling, switch room installations and cloud- base data solutions.LumiNET has been awarded multiple awards for Customer Satisfaction and Volume leadership demonstrating our commitment to our mission of Great Relationships, Great Results. Please contact us at www.GoLumiNET.com.","duration":"Oct 2002 Sep 2015 13 years","duration_short":"13 years","end_date":"Sep 2015","start_date":"Oct 2002","subtitle":"LumiNET Technology Solutions","title":"Founder, CEO & President"}],"url":"https://www.linkedin.com/company/luminet-technology-solutions"},{"company":"Dugdale Communications","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 Dec 2002 8 years","duration_short":"8 years","end_date":"Dec 2002","start_date":"Jan 1995","subtitle":"Dugdale Communications","title":"Vice President"}],"url":""}]', '["Mike Magan “Working with Tom and his team as they evolved into a company on the cutting edge was not only exciting but a great lesson in how to manage growth and risk while genuinely caring for his employees. Yes we are in a recession. But while everyone talks about the importance of saving money, most want to emerge ahead of their competition. By understanding that small business is the engine of growth, Tom put his company in position not simple to provide a service, but give his clients a bona-fide competitive advantage.”","R. David Sicklesteel “Tom has been wonderful to work with as a customer and colleague. He is very responsive and dedicated to excellent performance in all of his endeavors. You will find that Tom is easy to work with being both analytical and reasonable.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']
The agent's job is to provide quality candidates for organizations, and today the user is reaching out to the agent because they need assistance in finding fully vetted candidates for their recruitment needs.
Agent: ['Nancy Morey', '"I\'ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” - Maya Angelou With 10 collective years in the Talent Acquisition world, I play a vital role in partnering with Department Heads and People Leaders when finding and successfully placing career seekers interested in taking their skills to the next level within the B2B SaaS Industry. I proudly serve as part of the People Team here at Perceptyx and act as a point person for our domestic vacancies. I possess a solid background in customer service and understand the value of providing a memorable candidate experience. My recruitment specialties consist of: Passive Candidates, Marketing, Software QA, Project Management/ Operations, Software Development/ Programming (Javascript, CSS, HTML, Bootstrap, Vue, Python, Go, C++, Perl), Director level positions, Business Development, Accounting & Finance, Human Resources, and Customer Support. I\'m also a proud mom/wife to the funniest little boy and kindest husband. When I\'m not slam dunking in the professional match-making game, I\'m spending my time near water (I\'m an ocean lover to the N-th degree), day by day I\'m enhancing my green thumb skills with various plants, and reading/absorbing countless random facts... just patiently waiting for my turn to win BIG on Jeopardy.', 'Candidate Therapist 👩🏽\u200d🏫 🛋 | Talent Acquisition Generalist | Culture Club Co-Chair @ Perceptyx | Proud 1st Generation American and Latina', 'Perceptyx, Inc.', '[{"company":"Perceptyx, Inc.","company_id":"perceptyx","industry":"Software Development","location":"Temecula, CA","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Perceptyx, Inc.","title":"Senior Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/perceptyx"},{"company":"Freedom Forever","company_id":"freedom-forever","location":null,"positions":[{"description":"","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Freedom Forever","title":"Senior Talent Acquisition Specialist"},{"description":"","duration":"May 2018 Sep 2018 5 months","duration_short":"5 months","end_date":"Sep 2018","start_date":"May 2018","subtitle":"Freedom Forever","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/freedom-forever"},{"company":"AppleOne Employment Services","company_id":"appleone","location":null,"positions":[{"description":"","duration":"Aug 2014 May 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2018","start_date":"Aug 2014","subtitle":"AppleOne Employment Services","title":"Recruiting Consultant"},{"description":"","duration":"Mar 2013 Aug 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2014","start_date":"Mar 2013","subtitle":"AppleOne Employment Services","title":"Operations Coordinator"}],"url":"https://www.linkedin.com/company/appleone"},{"company":"ZestFinance","company_id":"zestfinance","location":"Hollywood, CA","positions":[{"description":"","duration":"Feb 2012 Feb 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2013","start_date":"Feb 2012","subtitle":"ZestFinance","title":"CSR/ Relationship Manager"}],"url":"https://www.linkedin.com/company/zestfinance"},{"company":"CRDB Concepts Inc","company_id":null,"location":"Houston, TX","positions":[{"description":"","duration":"Sep 2010 Aug 2011 1 year","duration_short":"1 year","end_date":"Aug 2011","start_date":"Sep 2010","subtitle":"CRDB Concepts Inc","title":"Executive Assistant To The President"}],"url":""},{"company":"Blue Shore Grill Restaurant Group","company_id":"blue-shore-grill-restaurant-group","location":"St. Thomas, USVI","positions":[{"description":"","duration":"May 2007 Aug 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2010","start_date":"May 2007","subtitle":"Blue Shore Grill Restaurant Group","title":"Server/ Bartender: Havana Blue, Lotus, Bella Blu"}],"url":"https://www.linkedin.com/company/blue-shore-grill-restaurant-group"}]', '["Denee Burns “Nancy was instrumental in helping me to find a job that was more than a paycheck - it was a passion, a dream, and something that I truly enjoy doing. She mentored, advised, encouraged, and inspired. She infused confidence and helped me to land an amazing job that was a good fit for both the company and myself. Thus, I\'ve been highly successful. Thank you Nancy for all that you do. I\'m truly grateful.”","Sam Hargrove “I have had the privilege of working with Nancy for over 6 months now, and her contributions to the team have been invaluable. She has been incredibly professional with all of the candidates that are sent my way, and as a result, they are impressed with our company from the beginning. Nancy\'s high standards for herself and her team can be seen in several ways. There has been an increase in the quality of the candidates that are presented to our Hiring Managers, the process leading up to the interview is streamlined and makes the best use of company resources, and the partnership between Staffing and other departments within the company continues to improve. Working with Nancy is a true pleasure, and I encourage you to experience it firsthand.”"]'] User: ['Suzanne Lewis', 'Suzanne has an extensive background and network within the recruiting industry that enables her to find fully vetted candidates. She has the utmost interests of her clients at heart and ensures the candidates are not only qualified but a good fit for the organization. Suzanne realizes the value of providing quality candidates that will develop a long-term professional relationships.', 'Proven Recruitment Professional', 'PowerSearch Firm', '[{"company":"PowerSearch Firm","company_id":null,"location":"Corona","positions":[{"description":"","duration":"Feb 2002 - Present 20 years 2 months","duration_short":"20 years 2 months","end_date":"Present","start_date":"Feb 2002","subtitle":"PowerSearch Firm","title":"CEO, PowerSearch, Healthcare Leadership Solutions"}],"url":""},{"company":"Clark and Company","company_id":"clark-and-company","location":"Rancho Cucamonga","positions":[{"description":"","duration":"May 2019 Apr 2020 1 year","duration_short":"1 year","end_date":"Apr 2020","start_date":"May 2019","subtitle":"Clark and Company","title":"Senior Executive Recruiter"}],"url":"https://www.linkedin.com/company/clark-and-company"},{"company":"CHA Hollywood Presbyterian Medical Center","company_id":"cha-hollywood-presbyterian-medical-center","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"CHA Hollywood Presbyterian Medical Center","title":"Executive Interim Recruitment Team, Hollywood Presbyterian Medical Center"}],"url":"https://www.linkedin.com/company/cha-hollywood-presbyterian-medical-center"},{"company":"Wingate Dunross, Inc.","company_id":"wingate-dunross-inc.","location":"Calabasas","positions":[{"description":"","duration":"Jun 1995 Jun 2002 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2002","start_date":"Jun 1995","subtitle":"Wingate Dunross, Inc.","title":"Senior Corporate Recruiter"}],"url":"https://www.linkedin.com/company/wingate-dunross-inc."}]', '["Eric Yeakey “I have known and worked with Suzanne for almost 25 years. She is a dedicated and committed professional who possesses a skill set that is rare among recruiters today. She has a proven track record working with all levels of management and works a diversified desk covering any and all aspects in the healthcare setting. From HR to NICU and anything in-between, Suzanne can always be depended on to provide her clients with a consistently high level of energy and expertise resulting in high performance and max efficiency.”","Gagan B. “Suzanne is an awesome recruiter with exceptional communication, coordination, follow-through and problem-solving skills. She is a skilled recruiter with a passion helping others with her dedication, hard work, talent and charisma. I think what worked for me more than anything was our once a week check in calls, kept us on the same page and I never had to guess where anything was in the process. I highly recommend her. ”"]']
The agent's job is to provide administrative support and coordinate medical services, and today the user is reaching out to the agent because they need assistance with managing medical records and scheduling appointments in a healthcare system setting.
Agent: ['Carissa Danowski, BS', 'Cost-conscious administrative professional with wide range of experience in manufacturing, operations, administrative and customer service. Proficient in multitude of software programs and technology savvy. Change agent who is always adaptable to changing needs of company and management overall. Detail oriented with passion for learning and eager for opportunities, improving and evolving. Available to discuss new opportunities, please contact me directly at [email protected]', 'Executive Assistant at Populytics', 'Populytics', '[{"company":"Populytics","company_id":"populytics","industry":"Hospitals and Health Care","location":"Allentown, Pennsylvania Area","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Populytics","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/populytics"},{"company":"The Rockland Group - Wealth Management","company_id":"the-rockland-group-wealth-management","location":"Bethlehem, Pennsylvania","positions":[{"description":"Provide administrative support for senior partners and financial consultants of the firm. Onboard new business the senior partners and financial consultants obtain for the firm. Provide administrative support for senior partners and financial consultants of the firm. Onboard new business the senior partners and financial consultants obtain for the firm.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"The Rockland Group - Wealth Management","title":"Client Liaison"}],"url":"https://www.linkedin.com/company/the-rockland-group-wealth-management"},{"company":"Ameritas","company_id":"ameritas","location":"Allentown, Pennsylvania Area","positions":[{"description":"Provide support to the two Group Retirement implementation managers by managing administrative facets of on-boarding of new plans for the new business department for new 401(k) plans. Provide reporting on sales for all 401(k) plans currently with the new business team to upper management. Provide support to the two Group Retirement implementation managers by managing administrative facets of on-boarding of new plans for the new business department for new 401(k) plans. Provide reporting on sales for all 401(k) plans currently with the new business team to upper management.","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Ameritas","title":"Implementation Support Specialist"}],"url":"https://www.linkedin.com/company/ameritas"},{"company":"Guardian Life Insurance","company_id":"the-guardian-life-insurance-company-of-america_164085","location":null,"positions":[{"description":"Provide support to the three Group Retirement implementation managers by managing administrative facets of on-boarding of new plans for the new business department for new 401(k) plans. Provide reporting on sales for all 401(k) plans currently with the new business team to upper management weekly.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Guardian Life Insurance","title":"Implementation Specialist"},{"description":"Provide support to the Group Retirement case specialists and case managers by managing all administrative facets of group retirement department to include Third Party Administrator appointment paperwork, new 401(k) plans, annual plan reviews, and updates to existing 401(k) plans on internal operating system.","duration":"2009 2015 6 years","duration_short":"6 years","end_date":"2015","start_date":"2009","subtitle":"Guardian Life Insurance","title":"Retirement Solutions Admin"}],"url":"https://www.linkedin.com/company/the-guardian-life-insurance-company-of-america_164085"},{"company":"Houghton International","company_id":"houghton-international","location":"Fogelsville, PA","positions":[{"description":"Managed all administrative facets for 40 sales representatives. Act as liaison between the sales and manufacturing departments to ensure timely shipment and delivery of orders. Managed all administrative facets for 40 sales representatives. Act as liaison between the sales and manufacturing departments to ensure timely shipment and delivery of orders.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Houghton International","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/houghton-international"}]', '["“Carissa is detailed oriented and was always willing to go that extra mile for me especially when it meant offering superior customer service to one of Guardian\'s business partners or clients. Carissa excels at Microsoft Office Suite and not afraid to learn something new. ”","“I have had the pleasure of knowing Carissa for six years and she has always been one of the most dedicated, reliable, and hard-working people I have ever known and does it all with a smile. ”"]'] User: ['Denise Brown', 'TO OBTAIN A POSITION IN HEALTHCARE ADMINISTRATION IN A CLINIC OR HEALTHCARE SYSTEM SETTING ADDRESSING MANAGEMENT, DIRECTING AND THE COORDINATING MEDICAL SERVICES', 'Customer Care Representative- Remote', 'Alight Solutions', '[{"company":"Alight Solutions","company_id":"alightsolutions","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Alight Solutions","title":"Customer Care Representative- Benefits @ Alight"}],"url":"https://www.linkedin.com/company/alightsolutions"},{"company":"Benefit Recovery","company_id":"benefit-recovery","location":"Houston, Texas, United States","positions":[{"description":"","duration":"May 2021 Jul 2021 3 months","duration_short":"3 months","end_date":"Jul 2021","start_date":"May 2021","subtitle":"Benefit Recovery","title":"Eligibility Specialist"}],"url":"https://www.linkedin.com/company/benefit-recovery"},{"company":"Catholic Charities USA","company_id":"catholic-charities-usa","location":"United States","positions":[{"description":"","duration":"Nov 2020 Dec 2020 2 months","duration_short":"2 months","end_date":"Dec 2020","start_date":"Nov 2020","subtitle":"Catholic Charities USA","title":"Eligibility Specialist"}],"url":"https://www.linkedin.com/company/catholic-charities-usa"},{"company":"U.S. Census Bureau","company_id":"us-census-bureau","location":"United States","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"U.S. Census Bureau","title":"Enumerator"}],"url":"https://www.linkedin.com/company/us-census-bureau"},{"company":"ScribeAmerica","company_id":"scribeamerica","location":"Greater Houston","positions":[{"description":"Chart in real-time as the provider assesses and examines the patient. Document the history, physical exam, assessment and plan, results, procedures,treatment, and physician consultations. Record provider-dictated diagnoses, prescriptions and instructions for patient follow-up. Locate and obtain past medical histories, previous charts, past results and studies. Transcribe ancillary test results and their interpretations.Check on the progress of labs, imaging studies, and other patient data. Retrieve and display current and past EKGs and imaging films","duration":"Mar 2020 Jun 2020 4 months","duration_short":"4 months","end_date":"Jun 2020","start_date":"Mar 2020","subtitle":"ScribeAmerica","title":"Medical Scribe"}],"url":"https://www.linkedin.com/company/scribeamerica"},{"company":"Goodwill Industries of Houston","company_id":"goodwill-houston","location":"United States","positions":[{"description":"Distribution of Soft and Hard goods for sale Sorting and Tagging of clothing, Customer service Distribution of Soft and Hard goods for sale Sorting and Tagging of clothing, Customer service","duration":"Sep 2019 Feb 2020 6 months","duration_short":"6 months","end_date":"Feb 2020","start_date":"Sep 2019","subtitle":"Goodwill Industries of Houston","title":"Salesperson"}],"url":"https://www.linkedin.com/company/goodwill-houston"},{"company":"Burnett Specialists","company_id":"burnettspecialists","location":null,"positions":[{"description":"","duration":"Feb 2019 Sep 2019 8 months","duration_short":"8 months","end_date":"Sep 2019","start_date":"Feb 2019","subtitle":"Burnett Specialists","title":"Independent Contractor"},{"description":"Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/or mechanical assemblies and subassemblies such as modules, boards, panels, drawers, frames, and cables. Works from diagrams and drawings, makes initial layouts, and uses hand and/or power tools, jigs, and saws. Makes continuity checks on work in process and completed. May conduct quality inspections on processing line in accordance with quality specifications. May disassemble, modify, rework, reassemble, and test experimental or prototype assemblies and subassemblies according to specifications and under simulated conditions.","duration":"May 2018 Feb 2019 10 months","duration_short":"10 months","end_date":"Feb 2019","start_date":"May 2018","subtitle":"Burnett Specialists","title":"Assembly Line Worker"}],"url":"https://www.linkedin.com/company/burnettspecialists"},{"company":"Sutherland Healthcare Solutions","company_id":"sutherland_healthcare_solutions","location":"Houston, Texas Area","positions":[{"description":"Inbound call center responding to requests and complaints, process orders and provide information on the organization and its services. Inbound call center responding to requests and complaints, process orders and provide information on the organization and its services.","duration":"Nov 2017 May 2018 7 months","duration_short":"7 months","end_date":"May 2018","start_date":"Nov 2017","subtitle":"Sutherland Healthcare Solutions","title":"Member Services Associate"}],"url":"https://www.linkedin.com/company/sutherland_healthcare_solutions"},{"company":"Xerox","company_id":"xerox","location":"Houston, Texas Area","positions":[{"description":"answering inbound calls for [Cox Communications] to provide exceptional customer service to consumers. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. answering inbound calls for [Cox Communications] to provide exceptional customer service to consumers. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance.","duration":"Dec 2014 Oct 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2017","start_date":"Dec 2014","subtitle":"Xerox","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"Anderson\'s Residential Home","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Provided care to elderly and developmentally disabled patients by assisting with daily living activities. Adhering to HIPPA regulations and procedures. Provided care to elderly and developmentally disabled patients by assisting with daily living activities. Adhering to HIPPA regulations and procedures.","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"Anderson\'s Residential Home","title":"Support Worker (Volunteer)"}],"url":""},{"company":"Medidata Solutions, Inc","company_id":null,"location":"","positions":[{"description":"Provided administrative support to the Vice President of IT Hosting.Responsible for the coordination of the Hosting IT DepartmentMaintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated all department functions for team of 33 employees. Coordinated meetings with other department managers and served as main liaison between it and engineering management. Improved communication efficiency as primary liaison between departments, clients and vendors. Contacted providers and internal purchasing department to discuss status of orders and purchasing process to ensure account accuracy","duration":"Nov 2006 Dec 2011 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2011","start_date":"Nov 2006","subtitle":"Medidata Solutions, Inc","title":"IT Coordinator"}],"url":""},{"company":"OfficeTeam","company_id":"robert-half-international","location":"Houston, Texas Area","positions":[{"description":"Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed incoming and outgoing calls for busy IT office. Scheduled and confirmed appointments for entire management team. Standardized department filing system to increase efficiency. Handled and processed confidential information. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed incoming and outgoing calls for busy IT office. Scheduled and confirmed appointments for entire management team. Standardized department filing system to increase efficiency. Handled and processed confidential information.","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"OfficeTeam","title":"Administrative Assistant (Contract)"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Click Commerce","company_id":"click-commerce","location":"","positions":[{"description":"The inventory and reporting of servers in computer room area to the Hosting Engineers. Provided Administrative Support to the Director of Managed Services.Supported the IT Hosting Departments (Houston and Corporate).Making travel arrangements and expense reports, timesheets for both Click Commerce employees and Robert Half employees. Scheduled and coordinate appointments and make arrangements for meetings, screened telephone calls and resolved or refer them as appropriate. Handled mail distribution, ordering, and inventory of office supplies and equipment, hardware, and software for the department Obtained quotes and, prepared purchase requests for same. Office contact for maintenance requests, Meal, Vendor and Visitors.","duration":"Nov 2005 Oct 2006 1 year","duration_short":"1 year","end_date":"Oct 2006","start_date":"Nov 2005","subtitle":"Click Commerce","title":"Administrative Assistant( Contract)"}],"url":"https://www.linkedin.com/company/click-commerce"},{"company":"MD Anderson Cancer Center","company_id":"mdandersoncancercenter","location":"Houston, Texas Area","positions":[{"description":"Compiles reports, using computation and formatting skills. Composes formal and informal correspondence, and formats presentations, using strong writing, word-processing, presentation and grammatical skills. Maintains curriculum vitae. Makes travel arrangements and prepares expense reports. Maintains complex confidential patient and/or general office files. Arranges conferences according to department specifications, including booking rooms, catering, equipment, etc. According to discretion with general guidelines.","duration":"Feb 2005 Oct 2005 9 months","duration_short":"9 months","end_date":"Oct 2005","start_date":"Feb 2005","subtitle":"MD Anderson Cancer Center","title":"Senior Secretary - Biostatistics Department (contract)"}],"url":"https://www.linkedin.com/company/mdandersoncancercenter"},{"company":"Texas Children\'s Hospital","company_id":"texas-children%27s-hospital","location":"Houston, Texas Area","positions":[{"description":"Scheduled and coordinate appointments and make arrangements for meetings, screened telephone calls and resolved or refer them as appropriate Responsible for, establishing, maintaining documents, and records in appropriate files to ensure organization of materials.Handled the reviewing and sorting of email, mail distribution. Input Work Orders for Engineering and Environmental Services Department utilizing FoxPro software(self taught). Office Contact for Vendors, Visitors. Maintained Environmental Svcs. Room Turn-around report in Excel. Handled the input,verification and resolution of payroll for the department( 300+ employees)via Kronos(self taught).","duration":"Feb 1999 Jan 2003 4 years","duration_short":"4 years","end_date":"Jan 2003","start_date":"Feb 1999","subtitle":"Texas Children\'s Hospital","title":"Secretary(Contract) promoted to Inventory Secretary"}],"url":"https://www.linkedin.com/company/texas-children%27s-hospital"},{"company":"CNA Insurance","company_id":"cna-insurance","location":"Houston, Texas Area","positions":[{"description":"Typing and Verification of insurance policies received from the Claims Department for assembly and distribution to customers, agents and for company records. Took initiative to learn and fill in for the Transmittal Department(eventually assumed the role of Transmittal Clerk) and for the Policy Batching Department and filled in as needed. Typing and Verification of insurance policies received from the Claims Department for assembly and distribution to customers, agents and for company records. Took initiative to learn and fill in for the Transmittal Department(eventually assumed the role of Transmittal Clerk) and for the Policy Batching Department and filled in as needed.","duration":"Feb 1984 Jul 1993 9 years 6 months","duration_short":"9 years 6 months","end_date":"Jul 1993","start_date":"Feb 1984","subtitle":"CNA Insurance","title":"TVA Clerk IV"}],"url":"https://www.linkedin.com/company/cna-insurance"}]', '["Brett Marlowe “I have worked with Denise for many years and during this time Denise has always been professional, hard working, thorough and a joy to work with.”","Cheryl Cook “Denise has worked closely with the General Services Team, and is consistently helpful and friendly. Denise is an excellent team player.”","Whitney Sieck, CPTD® “Denise and I partnered together to bring top talent to Medidata Solutions. She was extremely thorough and proactive in her approach. Denise has a heart of gold and her personality makes her a joy to work with.”","Andrew Monteverde “Denise is a great team player and she is extremely helpful in closing tasks and projects.”","Farrel Goldberg “I have had the pleasure of working with Denise on a variety of projects. During this time I have found Denise to be professional, hardworking and motivated. Furthermore Denise has proven herself to be a team player, personable, and with a winning attitude.”","Glenn Watt “I rely on Denise to make my visits to our Houston Data Center efficient and productive. In the four years that I\'ve worked with her, she has always delivered. Itineraries and all the associated administrative requirements are planned, organized and ready every time.”"]']
The agent's job is to perform business development and marketing for a wound care company, and today the user is reaching out to the agent because they need assistance with referral and business development in the healthcare industry.
Agent: ['Scott Keplinger', 'Work experience and expertise: Validation and compliance documentation and testing for facilities automation and environmental control in the pharma industry. Medical device and equipment development and testing supporting FDA submissions. Diagnostic equipment reliability testing and validation testing supporting FDA submissions. Document writing and review - V&V protocols and reports, test methods, procedures, instructions for use and technical summaries. Concept and device evaluations supporting New Business Development; new technologies, unmet medical needs and new indications. Device evaluation and competitive product comparisons for marketing and sales. Organize and execute training videos, product demonstrations and comparisons for customers, VIPs and Sales and Marketing. Product development and Quality trouble shooting and resolutions. Specific skills: Compliance documentation development and management including specifications, test protocols and report writing; Test Method & Model development, validation and transfer; Product validation design, protocol writing and execution; Document review and editing including design specifications, protocols and product instructions for use; testing and process summaries. Instrumentation/Equipment reliability testing, troubleshooting, up fit and design modification. Physical and Bio-mechanical testing; Product evaluations, comparisons and troubleshooting. Analytical and laboratory skills, understanding of GMP / GLP as well as other government and international guidelines Device conception, design and development; Surgical assistant.', 'Senior Consultant at PharmaSys, Inc.', 'PharmaSys, Inc.', '[{"company":"PharmaSys, Inc.","company_id":"pharmasys-inc.","industry":"Pharmaceutical Manufacturing","location":"Cary, North Carolina","positions":[{"description":"Validation planning, document preparation, and execution for facilities additions and updates in an FDA regulated environment: Validation and Commissioning efforts include:- Environmental Controls and Environmental Monitoring Automation systems in pharmaceutical manufacturing and production areas.- Device and equipment validation/verification protocol planning, writing, execution and reporting, including IQ, OQ, PQ, and commissioning of air handling systems, utility systems, storage chambers, and lab equipment.- Production area and environmental chambers environmental profiles and mapping.- Supplemental documentation drafting, edits, and reviews – SOPs, Specifications, Trace Matrix, Design Review, Disaster Recovery Procedure, Drawings.Extensive experience with Rockwell Environmental Monitoring System (EMS) and Building Management System (BMS) installation, functionality, and settings validation and commissioning planning and protocols drafting and execution. Installations include process control units (PCUs), control and monitoring devices, and functionality (tuning, controls, and signal verifications).Commissioning planning and document preparation and execution for facility equipment and EMS/BMS PCUs.Creation and review of validation documentation, specification documents, and standard operations procedures following GDP.","duration":"Oct 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"PharmaSys, Inc.","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/pharmasys-inc."},{"company":"BD Diagnostics","company_id":"bd1","location":"Mebane North Carolina","positions":[{"description":"Research & Development- Verification and Validation protocol writing and execution supporting FDA submissions of new and updated medical diagnostic equipment and processes.- Document writing and review; validation and verification protocols and reports, test procedures, test and product summaries, process outlines, instructions for use, product inserts and submission summaries.- Instrument and components reliability and reproducibility testing and troubleshooting.- General maintenance up fit and repair work.","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"BD Diagnostics","title":"Validation Engineer"}],"url":"https://www.linkedin.com/company/bd1"},{"company":"Ethicon, Inc., a Johnson & Johnson company (formerly Closure Medical)","company_id":"closure-medical","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Research & Development- Physical and bio-mechanical test model and method development and validation. In-vivo and ex-vivo tissue test model development.- Marketing and competitive product analysis and testing supporting claims and sales and marketing initiatives.- Team memeber; subject matter expert - physical, functional and biomechanical evaluations.- Support FDA and 510K submissions - validation protocol writing and execution, product evaluations and trouble shooting, test method development and validation. - Test fixture design and development.- Device design and development from conception to market. Feasibility, verification, validation, FMEA and pre-clinical studies.- Surgical assistant (suturing skills, use of surgical instruments and medical devices)- Product training and support including sales and marketing and physicians.ADDITIONAL RESPONSIBILITIES- First aid emergency responder and head of first aid team. Member of the environmental health and safety committee. Blood drive coordinator; average 25% participation for the site; over 400 units donated in 19 drives.- Lab manager of the Ex-vivo laboratory (Initial design and lab set up; laboratory policy; maintain stock and supply of tissue, instruments, products and basic lab equipment; maintain required calibrations and PMs for equipment)- Physical and bio-mechanical testing (Instrumentation includes: Bose Enduratec DMA (wintest software), MTS systems (testworks4 software), Elcometer washability tester, Cheminstruments Adhesion/release tester and Shear tester among others).- Product assesments supporting product complaints department.- Additional skills – chemical formulations (weighing, mixing…); operate analytical tools; operate analytical equipment (viscometer, HPLC, GC, FTIR, UV); seal glass ampoules (snap top and onion skin) using cazoli hand sealer.- Additional computer skills – MS Word, Excel, PowerPoint; MiniTab statistical software, PowerDirector video editing.","duration":"Jun 1997 Sep 2011 14 years 4 months","duration_short":"14 years 4 months","end_date":"Sep 2011","start_date":"Jun 1997","subtitle":"Ethicon, Inc., a Johnson & Johnson company (formerly Closure Medical)","title":"Senior Scientist"}],"url":"https://www.linkedin.com/company/closure-medical"}]', '["LinkedIn User “Having worked directly with Scott for over 6 years on a number of business critical projects, I can highly recommend him from my personal experiences. Scott was instrumental in defining studies and methodologies that helped understand our products differentiation and characterization. His ability to clearly articulate and logically evaluate information allow for better educated business decisions. In addition, Scott recognized the value of the information and ensured it was presented in a manner that allowed both technical and non technical partners to understand. Furthermore, when existing studies or methodologies where not applicable, Scott analyzed and recommended alternatives that allowed us to meet our goals. Scott will clearly be an asset to any organization that joins.”","Charlie Carrico “Scott has worked for and with me over the past 1 1/2 years as a Validation Engineer on a complex automated medical device. He is detail oriented, able to create in-depth Validation/Verification protocols of the highest quality, and has superior laboratory skills. He works well with others or independantly. It has been a pleasure to work with Scott. He would be a valuable asset to any organization.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']
The agent's job is to provide IT services to small and mid-sized businesses, while the user is reaching out to the agent because they need assistance with networking and support for their managed services company.
Agent: ['Egberto Willies', 'Professional blogger, radio host, writer, political activist, website developer, software developer, engineer.', 'Principal Owner', 'Willies Media LLC', '[{"company":"Willies Media LLC","company_id":"willies-media-llc","industry":"Media Production","location":"Kingwood,TX","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Willies Media LLC","title":"Principal Owner"}],"url":"https://www.linkedin.com/company/willies-media-llc"},{"company":"OpEdNews","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"OpEdNews","title":"Senior Editor"}],"url":""},{"company":"Daily Kos","company_id":"daily-kos","location":"","positions":[{"description":"","duration":"Nov 2004 - Present 17 years 2 months","duration_short":"17 years 2 months","end_date":"Present","start_date":"Nov 2004","subtitle":"Daily Kos","title":"Contributing Editor"}],"url":"https://www.linkedin.com/company/daily-kos"},{"company":"KPFT 90.1 FM","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"KPFT 90.1 FM","title":"Talk Show Host"}],"url":""},{"company":"Willies Computer Software Co","company_id":null,"location":"","positions":[{"description":"","duration":"May 1983 - Present 38 years 8 months","duration_short":"38 years 8 months","end_date":"Present","start_date":"May 1983","subtitle":"Willies Computer Software Co","title":"Owner"}],"url":""}]', '["Faisal Mirza “Egberto has a very realistic approach towards the subject of Serial communications and Industrial Automation. Even though it is a very different market where he worked with us compared to where he actually works, but we found his support to be very objective, To-The-Point and Just-In-Time. We highly recommend his services in the field of Wireless Serial Communications. His solutions are bound to work out of the box.”","Dave Boydston “Egberto\'s company has excellent products and support. We have enjoyed doing business with Egberto.”"]'] User: ['Troy Stancil', 'Managed Services focusing on: Infrastructure Planning & InstallationHardware & Software SalesNetworking & SupportProgram ManagementStaff AugmentationCyber Security', 'President - Onyx Technologies', 'Onyx', '[{"company":"Onyx","company_id":null,"location":"United States","positions":[{"description":"Supplier of Commercial Products & Equipment Supplier of Commercial Products & Equipment","duration":"May 1999 - Present 22 years 7 months","duration_short":"22 years 7 months","end_date":"Present","start_date":"May 1999","subtitle":"Onyx","title":"Business Owner"}],"url":""},{"company":"Nolan|Mackenzie","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Business Advisory & Management Services Business Advisory & Management Services","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Nolan|Mackenzie","title":"Principal"}],"url":""},{"company":"Forbes Ambulatory Surgery Center","company_id":null,"location":"","positions":[{"description":"Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Forbes Ambulatory Surgery Center","title":"IT Support"}],"url":""},{"company":"ACS Business and Accounting Solutions","company_id":null,"location":"","positions":[{"description":"Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support","duration":"2004 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2004","subtitle":"ACS Business and Accounting Solutions","title":"IT Support"}],"url":""},{"company":"Onyx Technologies","company_id":null,"location":"","positions":[{"description":"Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance. Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance.","duration":"1998 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1998","subtitle":"Onyx Technologies","title":"Owner"}],"url":""},{"company":"Family Choice Healthcare","company_id":null,"location":null,"positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"Networking, Internet/WiFi, Desktop Support, E-mail support, Remote Access","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Family Choice Healthcare","title":"IT Support"}],"url":""},{"company":"Potomac Plaza Apartments","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"Potomac Plaza Apartments","title":"IT Support"}],"url":""},{"company":"Potomac Terrace Apartments","company_id":null,"location":"","positions":[{"description":"Managed Services Managed Services","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Potomac Terrace Apartments","title":"IT Support"}],"url":""},{"company":"EEMC","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"EEMC","title":"IT Support"}],"url":""},{"company":"Leading By Example, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Leading By Example, LLC","title":"IT Support"}],"url":""},{"company":"First Priority Tours","company_id":null,"location":"","positions":[{"description":"Manage Services Manage Services","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"First Priority Tours","title":"IT Support"}],"url":""},{"company":"Law offices of Cheryl Chapman Henderson","company_id":"henderson-&-lyman","location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Law offices of Cheryl Chapman Henderson","title":"Technology Service Provider"}],"url":"https://www.linkedin.com/company/henderson-&-lyman"},{"company":"East of the River Clergy Police Community Partnership","company_id":null,"location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"East of the River Clergy Police Community Partnership","title":"Network Services and Support"}],"url":""},{"company":"Black Student Fund","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Black Student Fund","title":"IT Support"}],"url":""},{"company":"Calistoga Construction","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Calistoga Construction","title":"IT Support"}],"url":""},{"company":"Invizon","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Invizon","title":"IT Support"}],"url":""},{"company":"American Community Partners","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"American Community Partners","title":"Network Administrator"}],"url":""},{"company":"National Housing Trust","company_id":"national-housing-trust","location":null,"positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"}],"url":"https://www.linkedin.com/company/national-housing-trust"},{"company":"Locheed Martin","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Locheed Martin","title":"Lan Administrator"}],"url":""}]', '["D\'Sheka Perkins “Onyx Technologies has provided reliable IT services to our company for nearly 10 years. He is absolutely always there for us and we truly appreciate his responsiveness no matter the hour, to all of our IT needs! If professionalism, personalized service and dedication are what you’re looking for, then you need to call Troy at Onyx.”","Terra Baker “Troy was our IT Support person and assisted us in many ways to make our company demands be met. He has excellent customer service skills and works fast and proficiently and in a timely manner. I would recommend his services to anyone.”"]']
The agent's job is to provide technical solutions and consulting services for HR and talent management systems on the Salesforce.com platform, while the user is reaching out to the agent because they need assistance in implementing and integrating a talent management solution for their high-growth tech startup.
Agent: ['Richard McMillan', 'Over the last 9 years, I have successfully engaged with clients as a project manager, Implementation consultant, solutions consultant, and a technical solutions consultant. To implement as well as integrate with talent management and HRIS solutions on the Salesforce.com platform. As a General Manager in a previous life, I have practical knowledge around HR and the management of personnel, which allows me to add value during the discovery process of implementation, in defining the appropriate workflow as it relates to a client needs, and as best practice utilization of the product.Specialties:• Salesforce.com Platform• Salesforce CPQ• Salesforce Sales Cloud• Conga Composer• Conga Contracts for Salesforce• Sage People• Docusign• Ultimate Software• Technical Solutions Consultant• Recruiting Management Solutions Consultant• Onboarding Management Solutions Consultant• Organizational Design and Strategy• Human Resources Solutions Consultant• Project Management• Leadership Development• Strategic Business Partner• Operations• e-Training• Career Development• Employee Relations• Learning and DevelopmentCertified Salesforce AdministratorCertified Salesforce Sales Cloud ConsultantCertified Docusign for Salesforce AdministratorCertified Conga Contracts for Salesforce AdministratorCertified UltiPro Core/HR/Payroll Solution Delivery ConsultantCertified Silkroad Technology Consultant- OpenHire Recruiting Management System- RedCarpet Onboarding Management SystemOther HCM System Knowledge- Sage People - on the Force.com platform- Fairsail - on the Force.com platform- Financial Force: Vana Workforce - on the Force.com platform', 'Certified Salesforce Consultant at Englhard Consulting', 'Englhard Consulting', '[{"company":"Englhard Consulting","company_id":"englhardconsulting","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Englhard Consulting","title":"Salesforce Consultant"}],"url":"https://www.linkedin.com/company/englhardconsulting"},{"company":"BRAND I.D.","company_id":"brand-i-d-","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"BRAND I.D.","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/brand-i-d-"},{"company":"HRMS Solutions","company_id":"hrms-solutions","location":"","positions":[{"description":"As the Implementation consultant / technical consultant for the HRMS Professional Services team servicing Salesforce, FinancialForce HCM, Sage People HCM and Ultimate Software UltiPro clients. Primary responsibilities include but are not limited to analyzing client business requirements, project management, org and application installs, upgrades, system configuration, user profile and security setup, data conversions, org customizations, custom fields, workflows, process builders, approval process, validation rules, record types, interfaces, integrations to carrier connections, payroll integrations, single sign-on configuration, end-user training, reports, dashboards and end-user system support and maintenance. Additional Responsibilities:- Work with clients to determine the purpose of the customization request, define the specification document, create customization and test customized pages within the HCM applications.- Create and define client custom reports- Analyze business requirements for file exports/imports of HR related data including payroll systems (ADP products, Omni and ECI) and other custom internal systems for clients.- Develop and test HR data export procedures based on business requirements.- Develop HR data import procedures based on business requirements and validate imported HR data to ensure accuracy based on client specifications.- Implement client HR data imports and exports within the project timeline and budget.- Document file specification including file format, specific HR data fields and data scenarios for import and export processes.- Train end users on the workflow of the import and export processes.- Support and troubleshoot interfaces for clients.- Identify data inconsistencies and assist clients in resolving.- Document and share acquired knowledge of best practices with co-workers.","duration":"Sep 2011 Jun 2019 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jun 2019","start_date":"Sep 2011","subtitle":"HRMS Solutions","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/hrms-solutions"},{"company":"Fastenal","company_id":"fastenal","location":null,"positions":[{"description":"General Sales Manager in the Greater Orange County region, running day-to-day operations and managing a sales team that oversees a growing seven-figure business unit in the industrial supplies market.","duration":"Oct 2010 Sep 2011 1 year","duration_short":"1 year","end_date":"Sep 2011","start_date":"Oct 2010","subtitle":"Fastenal","title":"General Manager"},{"description":"","duration":"Jan 2009 Oct 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2010","start_date":"Jan 2009","subtitle":"Fastenal","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/fastenal"}]', '["Tamíris Lima “Richard is a huge professional, we worked together on Salesforce implementation for Brazil operations, a big and complex project, your knowledge, attention and expertise were essential for the success of the project.”","Daniel Raymond “I worked with Rick for over 5 years, we worked together on many projects on various platforms. Rick and I worked on HCM/Workforce implementations and on many 3rd party integrations. Rick has a well rounded base of technical knowledge (Great Go-To guy), is a quick study, and will to lend a hand when needed. Rick is certified and very knowledgeable on Salesforce/force.com. When i didn\'t have the answer or got tired of spinning my wheels - i asked Rick. Rick is an asset to any team and an A+ hire in my books. ”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']
The agent's job is to build customer relationships and advocate for customers, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in strategic customer marketing.
Agent: ['Abhishek Bhagia', '5 years of hands on experience in software development.Expertise in High level design and Object oriented design. High level understanding of Java, Shell Scripting, Ruby on Rails, Cloud Computing.Knowledge of commonly used design patterns, data structures and algorithms.Specialties:Problem Solving, Scalability, Design patterns, Data Structures And Algorithms, Java, Restful Web Services, Spring, Hibernate, Redis,Cloud Computing, Micro-services', 'Senior Software Engineer, Alexa AI at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Amazon","title":"Senior Software Engineer"},{"description":"","duration":"Oct 2016 Apr 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2019","start_date":"Oct 2016","subtitle":"Amazon","title":"SDE II"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"nearbuy (formerly Groupon India)","company_id":"nearbuy-india","location":"Gurgaon, India","positions":[{"description":"","duration":"Jul 2015 Sep 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2016","start_date":"Jul 2015","subtitle":"nearbuy (formerly Groupon India)","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/nearbuy-india"},{"company":"Paytm","company_id":"paytm","location":"Noida Area, India","positions":[{"description":"","duration":"Feb 2015 Jun 2015 5 months","duration_short":"5 months","end_date":"Jun 2015","start_date":"Feb 2015","subtitle":"Paytm","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/paytm"},{"company":"Ericsson","company_id":"ericsson","location":"Gurgaon, India","positions":[{"description":"","duration":"May 2013 Feb 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2015","start_date":"May 2013","subtitle":"Ericsson","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ericsson"},{"company":"Subex Ltd","company_id":"subex-ltd","location":"bangalore","positions":[{"description":"","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Subex Ltd","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/subex-ltd"}]', '["Sudhir Miglani “I had the opportunity to develop a product from scratch with Abhishek. I learnt a lot of things from him while working as a peer. While working as backend developer, he was always ready to give suggestions even for front end development. His ability to think outside the box and design for a scalable and maintainable product is quite amazing. While handling the work pressure he never compromises with the quality of work. I have personally seen his code and learnt a lot from it. There is not a single reason someone not recommending him. I surely recommend him.”","Ajith Kumar.G.S “Abhishek had been a great contributor to the team we worked in. He is dedicated, meticulous and always made sure the job gets done on time. His attention to detail is excellent. I know for sure he will be turn out to be a jewel in any team he works in.”"]'] User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']
The agent's job is to utilize their sales and marketing experience to attain a position in the real estate industry, and today the user is reaching out to the agent because they need assistance in finding their dream home in the Atlanta In-Town Market.
Agent: ['Cydney Tyler', 'OBJECTIVE: To attain a position in an industry that will allow me the opportunity to utilize my sales, marketing and management experience. Specialties: account management, customer relations, customer service, insurance, leadership, marketing, sales, strategic, supervisory skills,', 'Chapman Hall Realty', 'Chapman Hall Realty', '[{"company":"Chapman Hall Realty","company_id":null,"location":"","positions":[{"description":"Need someone who is reliable and will go the extra mile? I am your perfect candidate. A Georgia native, I have been in Atlanta since 1991. Though my background is in insurance, I have sold household, antiques, and large estates for the past 15 years.More recently in somewhat challenging times, I have effectively worked with buyers and sellers to get their perfect home or sell it as well. I have become very experienced in the Atlanta In-Town Market.Visit our website www.chapmanhallrealtors.com With the changing times and market I also specialize in foreclosures I can be contacted at 404-791-3992 or [email protected] welcome the opportunity of being of service.I look forward to working together in the near future!!!","duration":"Oct 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Chapman Hall Realty","title":"Real Estate Agent"}],"url":""},{"company":"HARDEGREE INSURANCE AGENCY","company_id":null,"location":"","positions":[{"description":"Conducted all phases of production, customer service, account management. Maintain an active Property and Casulty insurance license through the State of Georiga. Conducted all phases of production, customer service, account management. Maintain an active Property and Casulty insurance license through the State of Georiga.","duration":"Mar 2004 Aug 2005 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2005","start_date":"Mar 2004","subtitle":"HARDEGREE INSURANCE AGENCY","title":"Producer/Customer Service Representative"}],"url":""},{"company":"Alexander & Alexander","company_id":null,"location":"","positions":[{"description":"Managed accounts from fifty thousand to five hundred thousand dollars. Handling all customer service from customers, brokers, insurance companies, and risk management assestment. Managed accounts from fifty thousand to five hundred thousand dollars. Handling all customer service from customers, brokers, insurance companies, and risk management assestment.","duration":"Jan 1991 Jun 1993 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 1993","start_date":"Jan 1991","subtitle":"Alexander & Alexander","title":"Account Manager"}],"url":""},{"company":"Markel Services, Zurich American Insurance","company_id":null,"location":"","positions":[{"description":"Successfully underwrote and marketed approximately twelve million dollars in premiumvolume in the public sector Successfully underwrote and marketed approximately twelve million dollars in premiumvolume in the public sector","duration":"Jan 1985 Dec 1991 7 years","duration_short":"7 years","end_date":"Dec 1991","start_date":"Jan 1985","subtitle":"Markel Services, Zurich American Insurance","title":"Account Manager, Account Administrator, and Account Executive"}],"url":""}]', '["Maurice Marshburn “Cydney is a trustworthy professional who puts her client\'s needs at the forefront. She provides the benefit of her knowledge, she works tirelessly to make sure her clients make decisions that are positive for their situation. She does not hesitate to caution and bring up negatives when she sees them, even though it may cost her a sell and a commission. Her goal is \\"when all is said and done you can say you are extremely pleased with your new home and with the deal you made.\\"”","Carol Smith “I have been an associate of Cydney Tyler and Prime Real Estate over the past two years. It has been pleasure of working with Cydney in her role as on-site agent for builder/developer clients and as a sales agent for Prime Real Estate. Cydney is the consummate professional in every facet of her working relationships. She is dedicated, committed to her customers, and to making the sales happen! Her enthusiasm, knowledge of the market, coupled with her sales skills and energetic approach, enables her to overcome buyer objections and close the deal!”"]'] User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: [email protected]', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']
The agent's job is to provide counseling services for men and couples, while the user is reaching out to the agent because they are interested in exploring therapy options to address personal and relationship challenges.
Agent: ['John Goll', 'NOTE: The easiest way to contact me is by e-mail at [email protected] or call or text to 630-909-9605. Much more information is available at my website: www.NorthernIllinoisMensCounseling.com. I am a Licensed Marriage and Family Therapist in private practice specializing in work with men and couples. SPECIALTIES: MEN: Most men face challenges and carry emotional and mental burdens that are nothing like what their father or grandfathers experienced. One of the obstacles that may keep you from asking for help is the mistaken notion that to be a "real man" you must be able to handle your problems on your own. Unfortunately, that kind of isolation actually makes it harder to find satisfaction with yourself, your relationships and your career. None of us were ever intended to face our issues or challenges alone. To seek counsel and support is a sure sign of wisdom, courage and strength. COUPLES: Relationships can be challenging and most couples get stuck at some point. Conflict resolution is not enough. Using Emotionally Focused Therapy, I help partners reduce conflict and regain and strengthen their secure, loving bond. When a couple reconnects, the daily problems and conflicts become much easier to solve. MEN\'S GROUPS: Groups empower men to interact more effectively with everyone in their lives, listening and learning from the diversity of other\'s experiences. Men who are single, married, divorced, have children, gay, older, younger, professionals, blue collar, religious or brought up in non-majority cultures are welcome.', "Northern Illinois Men's Counseling", 'John Goll Counseling, Inc.', '[{"company":"John Goll Counseling, Inc.","company_id":null,"location":"Wheaton, Illinois","positions":[{"description":"I help individuals, couples, families understand the patterns of thoughts, feelings and behaviors that keep them from having the relationships and the successes they want in both their personal and professional lives. I help people mobilize their ability to make the choices and changes that will make a real difference in their lives. What I Do: Individual Counseling Couple Counseling Group Therapy Presentations, Workshops and SeminarsSee my website at www.NorthernIllinoisMensCounseling.com","duration":"May 2006 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"May 2006","subtitle":"John Goll Counseling, Inc.","title":"Therapist / Owner at Northern Illinois Men\'s Counseling"}],"url":""},{"company":"ManKind Project International","company_id":null,"location":"","positions":[{"description":"I served as a co-leader for the New Warrior Training Adventure presented by the ManKind Project International. I facilitated groups and other training programs as well as being active in community leadership and support. I served as President of the Indiana MKP community in 2006. I served as a co-leader for the New Warrior Training Adventure presented by the ManKind Project International. I facilitated groups and other training programs as well as being active in community leadership and support. I served as President of the Indiana MKP community in 2006.","duration":"May 2005 Aug 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2010","start_date":"May 2005","subtitle":"ManKind Project International","title":"Certified Co-Leader"}],"url":""},{"company":"Marriage and Family Consultation, Inc.","company_id":null,"location":"","positions":[{"description":"I provide therapy for individuals, couples, families and groups. I specialize in work with Couples, Men\'s Issues and Leadership Development. I provide therapy for individuals, couples, families and groups. I specialize in work with Couples, Men\'s Issues and Leadership Development.","duration":"May 2004 Aug 2010 6 years 4 months","duration_short":"6 years 4 months","end_date":"Aug 2010","start_date":"May 2004","subtitle":"Marriage and Family Consultation, Inc.","title":"Clinical Associate"}],"url":""},{"company":"Christian Theological Seminary Counseling Center","company_id":null,"location":"","positions":[{"description":"","duration":"May 2005 Sep 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2006","start_date":"May 2005","subtitle":"Christian Theological Seminary Counseling Center","title":"Graduate Resident"}],"url":""}]', '["Carol L. Hornbeck “John is a gifted clinician who works effectively with couples, individuals and groups. He consistently employs a keen understanding of relationship dynamics and approaches his work with patience, insight, integrity and genuine respect for his clients.”","Alan Rosenwinkel “I have known John for a number of years and all through this time he has proven to be a strong individual. He understands things very logically and is able to portray information and advice in a very kind and teaching manner. I hold John in very high regards and have the utmost of confidence in him.”"]'] User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email [email protected] ”"]']
The agent's job is to manage sales operations and enhance operations through employee development, accurate bookkeeping, CRM, multi-tasking, quality control, and timely issue resolution, and today, the user is reaching out to the agent because they need assistance with business development and project management in their marketing sales management role.
Agent: ['Rachael Carranza', 'My key strengths are: - Project management, CRM management (SFDC), process improvement, strategic sourcing, customer service, problem resolution, bookkeeping, and sales/ field operations. - Highly effective in improving bookkeeping & field operations. -Excellent verbal and written communication skills. -Easily adapts to new roles and responsibilities. -Equipped with an excellent work ethic; committed to enhancing operations through employee development, accurate bookkeeping, CRM, multi-tasking, quality control, and the resolution of key issues in a timely manner.', 'Sales Operations Manager at FleetPride', 'FleetPride', '[{"company":"FleetPride","company_id":"fleetpride","industry":"Transportation/Trucking/Railroad","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jan 2019","subtitle":"FleetPride","title":"Sales Operations Manager"},{"description":"- Manage sales team on-boarding program- Salesforce CRM administrator- Assist with asset management - Support account change policy (territory realignment, new accounts, etc.)- Fponline administrator ( online order site)- Live training for online customers and sales team- Maintain salesman master","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"FleetPride","title":"Sales Operations Specialist"},{"description":"- Manage FleetCare Affiliate Program- Manage marketing/ co-op budget- Manage field promotional fulfillment for over 250 locations- Support and track trade shows, local branch events and training clinics","duration":"Jun 2015 Mar 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2017","start_date":"Jun 2015","subtitle":"FleetPride","title":"Marketing Co-Op /FleetCare Administrator"},{"description":"","duration":"Feb 2015 Jun 2015 5 months","duration_short":"5 months","end_date":"Jun 2015","start_date":"Feb 2015","subtitle":"FleetPride","title":"Marketing Assistant"},{"description":"","duration":"Sep 2014 Jan 2015 5 months","duration_short":"5 months","end_date":"Jan 2015","start_date":"Sep 2014","subtitle":"FleetPride","title":"Accounts Payable Credit Analyst"}],"url":"https://www.linkedin.com/company/fleetpride"},{"company":"Amazon","company_id":"amazon","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Amazon","title":"Delivery Driver- Part Time"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Exelis Inc.DSN/JPL/NASA","company_id":"exelis","location":"Monrovia CA","positions":[{"description":"Full cycle A/PProcess 100 invoices dailyReviews vendor invoices for payment within the invoice and purchase order terms and within policy. Processes payments, which clear advance accounts within all facets of activity. Responsible for creating expense reports for employee charges. Verifies accuracy of expense coding and supporting documents.Matches invoices to open purchase orders and agreements; verifies material or services on the invoices have been received for payment within the 3 way match and Sarbanes Oxley guidelines. Contacts vendors for additional documentation to process payment.Works with subcontractors, Purchasing Department, vendors, and requisitions to resolve discrepancies. Balance and Post weekly A/P and Concur interfaces.Prepare month end A/P spreadsheet accruals. Balance Weekly Purchase Card Interface in SAPPrepare subcontractor log accrualMaintains W-9 files","duration":"Oct 2006 Jul 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Jul 2014","start_date":"Oct 2006","subtitle":"Exelis Inc.DSN/JPL/NASA","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/exelis"},{"company":"Prompt Machine Products Inc","company_id":"prompt-machine-products-inc","location":"Chatsworth, California","positions":[{"description":"","duration":"Jun 2004 Oct 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2006","start_date":"Jun 2004","subtitle":"Prompt Machine Products Inc","title":"Office Manager"}],"url":"https://www.linkedin.com/company/prompt-machine-products-inc"},{"company":"Macy\'s","company_id":"macy","location":"Germantown, Tennessee, United States","positions":[{"description":"","duration":"Aug 2002 Oct 2003 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2003","start_date":"Aug 2002","subtitle":"Macy\'s","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/macy"},{"company":"FedEx","company_id":"fedex","location":"Memphis, Tennessee, United States","positions":[{"description":"Load cargo - ✈️ Load cargo - ✈️","duration":"Mar 2001 Jul 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2002","start_date":"Mar 2001","subtitle":"FedEx","title":"Material Handler"}],"url":"https://www.linkedin.com/company/fedex"},{"company":"JCPenney","company_id":"jcpenney","location":"Memphis, Tennessee, United States","positions":[{"description":"","duration":"Feb 2000 Oct 2001 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2001","start_date":"Feb 2000","subtitle":"JCPenney","title":"Department Manager"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"Hallmark Cards","company_id":"hallmark-cards","location":"Memphis, Tennessee, United States","positions":[{"description":"","duration":"Aug 1998 Mar 1999 8 months","duration_short":"8 months","end_date":"Mar 1999","start_date":"Aug 1998","subtitle":"Hallmark Cards","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/hallmark-cards"},{"company":"Back Yard Burgers","company_id":"back-yard-burgers","location":"Memphis Metropolitan Area","positions":[{"description":"","duration":"May 1996 Jul 1998 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 1998","start_date":"May 1996","subtitle":"Back Yard Burgers","title":"Cashier"}],"url":"https://www.linkedin.com/company/back-yard-burgers"}]', '["Mark Carroll “I have worked closely with Rachael for over 5 years. In that time she has been an invaluable asset to our sales team & to be completely honest I don\'t know where we would be without her. Her work ethic & ability to multitask is second to none. Thank you Rachael for all you do... we appreciate you more than you know. Be Elite.”","SANJAY KUMAR “I had the pleasure of working with Rachael at Fleetpride. She is very professional, dedicated and always comes with a clear requirement, and is always available for help, and provides clarification of the doubt I had. She is also an easy-going person. I can easily say she is one of the best in her field.”"]'] User: ['James Kelley', 'Specialties: Business Development, Training, Recruiting, Project Management', 'Marketing Sales Management Business Development Product Development', 'JMK', '[{"company":"JMK","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"JMK","title":"Self Employed"}],"url":""},{"company":"Xpres, LLC","company_id":"xpres-llc","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Leading supplier in the Promotional Products arena. Leading supplier in the Promotional Products arena.","duration":"May 2010 Mar 2020 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2020","start_date":"May 2010","subtitle":"Xpres, LLC","title":"National Marketing & Sales Director"}],"url":"https://www.linkedin.com/company/xpres-llc"},{"company":"Corvest","company_id":"corvest","location":"","positions":[{"description":"","duration":"Jan 1996 Nov 2008 12 years 11 months","duration_short":"12 years 11 months","end_date":"Nov 2008","start_date":"Jan 1996","subtitle":"Corvest","title":"VP of Customer Care / VP of Sales"}],"url":"https://www.linkedin.com/company/corvest"},{"company":"Borden","company_id":"borden","location":"","positions":[{"description":"","duration":"Mar 1993 Dec 1995 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 1995","start_date":"Mar 1993","subtitle":"Borden","title":"National Planning Manager"}],"url":"https://www.linkedin.com/company/borden"},{"company":"The Pillsbury Company","company_id":"the-pillsbury-company","location":"","positions":[{"description":"","duration":"Jun 1986 Feb 1993 6 years 9 months","duration_short":"6 years 9 months","end_date":"Feb 1993","start_date":"Jun 1986","subtitle":"The Pillsbury Company","title":"Account Executive / Regional Planner / Retail Sales Supervisor"}],"url":"https://www.linkedin.com/company/the-pillsbury-company"}]', '["Tom Cooper “James Kelley is a master at building strong partnerships with his clients.. He is recognized for his ability to engage clients and find unique solutions for his client\'s challenges.”","Kim Reinecker, MAS “I had the pleasure of working for many years with James and watched as his diligent work ethic, strong attention to detail and customer/employee relationships elevated him to management status in a short period of time in the promotional products industry. As a leader, he strives to help those he manages to become better employees and better people. In return, he works to make sure they, too, feel the respected by the company they work for. James has proven to be a lifelong friend and I look forward to one day having the opportunity to work with him again.”"]']
The agent's job is to improve products and user experiences using design thinking and technical expertise, and today the agent is reaching out to the user because they need assistance in optimizing their email marketing campaigns for better results.
Agent: ['Richard Call', 'Bring continuous improvement to products, processes, and user experiences, using design thinking, leadership, empathy, and a breadth of technical experience. Valued as an insightful contributor to culture and innovation.Technical Skills:End-To-End Product DevelopmentFull Stack Web DevelopmentJavaScript, PHP, and OthersMicrocontrollersAPI IntegrationAgile/ScrumLeanGraphic Design and CSSIndustrial Design Computer Aided ManufacturingSystems AdministrationCommunication', 'Systems Engineer', 'Sierra Architectural Products, Inc.', '[{"company":"Sierra Architectural Products, Inc.","company_id":null,"location":null,"positions":[{"description":"Design, build, and integrate software systems and business processes for manufacturing, sales, logistics and construction BIM.","duration":"Mar 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Sierra Architectural Products, Inc.","title":"Systems Engineer"},{"description":"Design for Computer Aided Manufacturing (CAM). Create original 3D designs for art, furniture, architectural features, and other products. Program machine operations for CNC. Operate CNC router for wood and synthetic machining. Write code and user interfaces for parametric design.","duration":"May 2017 Mar 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2019","start_date":"May 2017","subtitle":"Sierra Architectural Products, Inc.","title":"Designer / Programmer"}],"url":""},{"company":"Tuolumne County Arts","company_id":"tuolumne-county-arts","location":null,"positions":[{"description":"Tuolumne County Arts is the county\'s preeminent arts organization, responsible for a number of initiatives promoting the arts and facilitating arts education.","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Tuolumne County Arts","title":"Director"},{"description":"Develop events, classes, and activities. Manage partnerships, and business development. Automate business processes. Educate the public on STEAM topics. Teach the use of fabrication equipment. Instruct students in programming. Guide the lab\'s sustainability and growth.","duration":"Jan 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Tuolumne County Arts","title":"Makerspace Administrator: MotherLode MakerLabs"}],"url":"https://www.linkedin.com/company/tuolumne-county-arts"},{"company":"Freelance","company_id":null,"location":"Tuolumne and Calaveras Counties","positions":[{"description":"Exclusive web design subcontractor for two local type and design companies. Focus on arts-related, non-profit clients. Create the digital infrastructure for KAAD 103.5 FM, including web site, digital audio archiving and streaming, IT infrastructure, remote broadcasting, and station automation. Exclusive web design subcontractor for two local type and design companies. Focus on arts-related, non-profit clients. Create the digital infrastructure for KAAD 103.5 FM, including web site, digital audio archiving and streaming, IT infrastructure, remote broadcasting, and station automation.","duration":"Feb 2003 May 2017 14 years 4 months","duration_short":"14 years 4 months","end_date":"May 2017","start_date":"Feb 2003","subtitle":"Freelance","title":"Web Developer / Technologist"}],"url":""},{"company":"Front Porch, Inc.","company_id":"front-porch-inc.","location":"Sonora, CA","positions":[{"description":"Collaborate with other software engineers, product management and client representatives to gather requirements. Use design thinking, and understanding of human cognition to satisfy user requirements with an intuitive and efficient user experience. Develop the interface of an enterprise-facing internet appliance accounting for accessibility and localization. Write high quality HTML, CSS, and ES/JavaScript. Employ Agile/Scrum methodologies. Collaborate with other software engineers, product management and client representatives to gather requirements. Use design thinking, and understanding of human cognition to satisfy user requirements with an intuitive and efficient user experience. Develop the interface of an enterprise-facing internet appliance accounting for accessibility and localization. Write high quality HTML, CSS, and ES/JavaScript. Employ Agile/Scrum methodologies.","duration":"Jul 2012 Jun 2015 3 years","duration_short":"3 years","end_date":"Jun 2015","start_date":"Jul 2012","subtitle":"Front Porch, Inc.","title":"Software Engineer (UI/UX)"}],"url":"https://www.linkedin.com/company/front-porch-inc."},{"company":"Condor Earth Technologies, Inc.","company_id":"condor-earth-technologies-inc-","location":null,"positions":[{"description":"Manage the IT department, the IT team, and the company\'s IT infrastructure. Project planning, project management, documentation of systems and processes, and administration of servers and network infrastructure. Report directly to the President/CEO.","duration":"Dec 2010 Oct 2011 11 months","duration_short":"11 months","end_date":"Oct 2011","start_date":"Dec 2010","subtitle":"Condor Earth Technologies, Inc.","title":"IT Manager"},{"description":"Called upon for the whole spectrum of IT duties. Designing and implementation of IT architecture, and Active Directory structure. Administration roles include group policy management, server administration, and network troubleshooting. Works with internal and external clients, troubleshooting software and hardware, and training users.","duration":"Mar 2009 Dec 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2010","start_date":"Mar 2009","subtitle":"Condor Earth Technologies, Inc.","title":"Staff IT Specialist"},{"description":"Implemented Information Policy. Level I, Level II Tech Support. Assisted the IT Manager/Sys Admin.","duration":"May 2007 Mar 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2009","start_date":"May 2007","subtitle":"Condor Earth Technologies, Inc.","title":"IT Technician"}],"url":"https://www.linkedin.com/company/condor-earth-technologies-inc-"},{"company":"Tuolumne County Arts","company_id":"tuolumne-county-arts","location":"","positions":[{"description":"Known at the time as \\"Central Sierra Arts Council\\". Known at the time as \\"Central Sierra Arts Council\\".","duration":"Feb 2010 Feb 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2011","start_date":"Feb 2010","subtitle":"Tuolumne County Arts","title":"Director"}],"url":"https://www.linkedin.com/company/tuolumne-county-arts"},{"company":"Central Sierra Seasons","company_id":null,"location":"","positions":[{"description":"Compiled and edited event listings for a regional magazine. Copy writing and layout were common aspects of this job. I designed and maintained a database application which managed advertisers, sales contracts, payments, subscribers, and the magazine\'s event listings. I redesigned and maintained the magazine\'s web site, which integrated with the database application. Compiled and edited event listings for a regional magazine. Copy writing and layout were common aspects of this job. I designed and maintained a database application which managed advertisers, sales contracts, payments, subscribers, and the magazine\'s event listings. I redesigned and maintained the magazine\'s web site, which integrated with the database application.","duration":"Mar 2003 May 2007 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2007","start_date":"Mar 2003","subtitle":"Central Sierra Seasons","title":"Departments Editor / Database Administrator"}],"url":""}]', '["Dave Collie “I have worked with lots of different people over the course of my career and I have come to recognize and appreciate those employees who stand out due to work ethic, character, and knowledge of their craft. When you find employees with all three of these qualities hire them right away. It has been my privilege to work alongside Richard Call at Sierra Architectural Products and I would have to say he is on the top of my list of people I have worked alongside. He comes to work everyday with a passion for doing business with integrity and honesty, and treats all employees and supervisors with the greatest respect. He also works harder than all the other guys in the shop or office, and along with all those qualities he is a learner. He knows his craft inside and out, but does not allow himself to grow complacent in his knowledge. I see him constantly researching better ways to do something or he is asking questions of other professionals in our trade to make sure he has the best, most up to date information. Richard truly is a fantastic employee and, for me, an even better coworker. Richard will be successful with any organization he works with and each of those organizations will be more successful with him on their team. ”","Gina Alatorre Lujan “I had the pleasure of working with Richard during the planning process of MotherLode Makers. We worked side by side to help create momentum and community which are the beginning steps of building a maker space. Richard is an extremely talented engineer who has a tenacity for design and attention to detail. Though Richard is very driven by the passion of his craft, his true talent shines in his ability to work with others. I am beyond proud of Richard and his community. We set out to create something very unique for a rural town and some said it couldn\'t be done. Well, it was done and almost 7 years later MotherLode Makers is still thriving and standing. I highly recommend this creative genius for any project or team, he is beyond talented. ”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']
The agent's job is to coordinate and manage high-profile events and meetings, and today the user is reaching out to the agent because they need assistance in planning a large-scale healthcare conference.
Agent: ['Jerry White', 'Experienced Owner with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Sales Management, New Home Sales, and Rentals. Strong finance professional with a B/S focused in Business from Winthrop University.', 'BROKER/OWNER at Keystone Realty', 'Keystone Realty', '[{"company":"Keystone Realty","company_id":"keystone-realty","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Keystone Realty","title":"BROKER/OWNER"},{"description":"Keystone Realty specializes in residential Real Estate Sales and has been in existence since September 2002. Jerry White has over 30 years sales experience and has been selling Real Estate for 17 years and is a licensed broker in Virginia and Maryland. Jerry also owns a title company and can assist you in getting you a loan with several great local lenders.","duration":"Sep 2002 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"Sep 2002","subtitle":"KEYSTONE REALTY","title":"Owner/Broker"}],"url":"https://www.linkedin.com/company/keystone-realty"}]', '["“Jerry is a happy and fun loving man that always has a smile on his face and a hand out to shake. He is very professional, knowledgeable and courteous. Though I provided a service to him at his business it always seemed that he was providing me with more than I gave to him. I would gladly partner with him in business in the future and will tell others they are in good hands if they have the opportunity to do the same.”","“Jerry White will go out of his way to accommodate his client’s needs and desires. I trust Jerry\'s advice; he is very knowledgeable about the region and his profession. I have recently referred Jerry to a colleague.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
The agent's job is to build relationships and secure funding for non-profit organizations. Today, the agent is reaching out to the user because they need assistance in grant writing and research for a green affordable housing project at Pioneer Valley Habitat for Humanity.
Agent: ['Jeanne Katz', 'PROFILE Accomplished and Versatile Manager with a proven record of leadership and contribution in large, non-profit funding organizations. Adept at building long-term community relationships to address mutual goals. Highly knowledgeable and experienced in program evaluation, analysis and reporting. Collaborative and results-driven team member; committed to making a difference. Demonstrated success in non-profit management in diverse settings. EXPERTISE Non-profit & Philanthropy Experience, Community Relationship & Network Building Grant Writing & Research, Information Gathering & Recommendations Multi-level Communications, Project Management & Program Evaluation Specialties: direct marketing, event management, fundraising, government interaction, grant writing, management, marketing, presentation skills, process engineering, non-profit program evaluation, proposal writing, reports, research, staff training,', 'Grants Manager at Canvas Health - formerly HSI', 'Canvas Health - formerly HSI', '[{"company":"Canvas Health - formerly HSI","company_id":"human-services-inc-hsi-","industry":"Non-profit Organizations","location":"Stillwater location","positions":[{"description":"","duration":"Jan 2010 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Canvas Health - formerly HSI","title":"Grants Manager"}],"url":"https://www.linkedin.com/company/human-services-inc-hsi-"},{"company":"J Katz Consulting","company_id":null,"location":"","positions":[{"description":"Offering services to non-profit organizations in grant writing, grant research, project management, proposal review, and technical assistance to program managers and Executive Directors. Offering services to non-profit organizations in grant writing, grant research, project management, proposal review, and technical assistance to program managers and Executive Directors.","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"J Katz Consulting","title":"Principal"}],"url":""},{"company":"Northern Star Council, Boy Scouts of America","company_id":null,"location":"","positions":[{"description":"Foundations and Grants Management Researched and wrote funding requests to foundations, corporations, government entities for program and capital organization needs raising more than $830,000 a year.Identified potential funding sources matching needs and programs of the organization.Developed direct marketing pieces for mailing and presentations to funders. Managed the relationship with eight area United Way organizations including developing funding requests, site visits and marketing support.Managed and supported organization special events and council-wide product sales.Presented at a regional staff training on proposal writing, foundation research and managing relationships with funders.","duration":"Jan 2007 Aug 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2009","start_date":"Jan 2007","subtitle":"Northern Star Council, Boy Scouts of America","title":"Development Director for Foundations and Grants"}],"url":""},{"company":"Greater Twin Cities United Way","company_id":"unitedwaytc","location":"","positions":[{"description":"Designed, implemented and managed a multi-year funding grant review process. The process involved review of 460 non-profit programs in 211 agencies in four review cycles. Recruited and managed 800 volunteers and 10 staff, resulting in an annual allocation investment of over $56 million in community programs.Led seven-county initiative to resettle more than 500 families displaced by Hurricane Katrina. Collaborators provided long-term case management in partnership with area churches to insure needs were met, and people were welcomed and well served.Created and implemented annual reporting mechanism for 460 programs, including staff review and analysis.Developed and maintained relationships with more than 50 funded organizations; provided support in their relationships with United Way.Selected by United Way of America to train professional staff nationwide based on extensive experience, expertise and contribution in non-profit philanthropic work, program evaluation and fund distribution process design.","duration":"Jan 1993 Jan 2006 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2006","start_date":"Jan 1993","subtitle":"Greater Twin Cities United Way","title":"Senior Grants Manager"}],"url":"https://www.linkedin.com/company/unitedwaytc"},{"company":"University of Minnesota, Carlson School of Management","company_id":null,"location":"","positions":[{"description":"Managed all aspects of school interaction with its 24,000 alumni including 30 - 40 annual social, educational and fundraising events; coordinated annual fund solicitation. Developed, guided and supported activities of the school\'s volunteer alumni organization and seven working committees. Recruited, trained, organized and coordinated over 200 volunteers annually. Managed all aspects of school interaction with its 24,000 alumni including 30 - 40 annual social, educational and fundraising events; coordinated annual fund solicitation. Developed, guided and supported activities of the school\'s volunteer alumni organization and seven working committees. Recruited, trained, organized and coordinated over 200 volunteers annually.","duration":"Jan 1984 Jan 1993 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jan 1993","start_date":"Jan 1984","subtitle":"University of Minnesota, Carlson School of Management","title":"Director of Alumni Development and Student Relations"}],"url":""},{"company":"United Way of the Saint Paul Area","company_id":null,"location":null,"positions":[{"description":"","duration":"1987 1992 5 years","duration_short":"5 years","end_date":"1992","start_date":"1987","subtitle":"United Way of the Saint Paul Area","title":"Senior Manager"},{"description":"","duration":"1987 1992 5 years","duration_short":"5 years","end_date":"1992","start_date":"1987","subtitle":"United Way of the Saint Paul Area","title":"Senior Manager"}],"url":""},{"company":"Covington Community Resources","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1982 Jan 1984 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1984","start_date":"Jan 1982","subtitle":"Covington Community Resources","title":"Executive Director"}],"url":""}]', '["Dorothy Rodewald “I worked with Jeanne Kate for over 12 years at Greater Twin Cities United Way. Jeanne is an accomplished and versatile grants manager, with a proven record of leadership. She led the program review and investment process in a very fast-paced environment, assuring quality work. She is very knowledgeable in program evaluation, analysis and reporting. She is adept at building long-term community relationships to address mutual goals. Jeanne maintains a positive attitude and has the ability to work well under pressure. She is a results-driven team member, committed to making a difference in our community.”","Jeff Sulzbach “Jeanne is a highly skilled and effective grant writer. She has an excellent ability to communicate our organization\'s impact on the community to donors. I highly recommend Jeanne!”"]'] User: ['Megan M.', 'I love working for mission-driven organizations working for change. I have a special interest in green affordable housing and models that promote community ownership. I am a generalist with excellent program operation, administration and leadership skills.', 'Executive Director at Pioneer Valley Habitat for Humanity', 'Pioneer Valley Habitat for Humanity', '[{"company":"Pioneer Valley Habitat for Humanity","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Executive Director"},{"description":"","duration":"May 2014 Jun 2014 2 months","duration_short":"2 months","end_date":"Jun 2014","start_date":"May 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Operations Director"},{"description":"- book keeping with Quick Books- file and network management- family and program support- affordable housing grant management- eTapestry certified user","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Pioneer Valley Habitat for Humanity","title":"Office Manager"}],"url":""},{"company":"none","company_id":null,"location":"Northampton, MA","positions":[{"description":"Ongoing quality assurance services for LEED for Homes Ongoing quality assurance services for LEED for Homes","duration":"Jun 2013 Jan 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2020","start_date":"Jun 2013","subtitle":"none","title":"LEED for Homes Quality Assurance Designee Consultant"}],"url":""},{"company":"Valley Community Land Trust","company_id":"valley-community-land-trust","location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Valley Community Land Trust","title":"Consultant"}],"url":"https://www.linkedin.com/company/valley-community-land-trust"},{"company":"Center for EcoTechnology","company_id":"center-for-ecotechnology","location":null,"positions":[{"description":"Department manager for non-profit specializing in Home Energy Ratings and LEED certification. Supervised HERS raters as well as administrative & sales staff.","duration":"Jul 2006 Jun 2013 7 years","duration_short":"7 years","end_date":"Jun 2013","start_date":"Jul 2006","subtitle":"Center for EcoTechnology","title":"Green Building Services Manager"},{"description":"Assisted with the hiring of new staff during a time of rapid growth","duration":"Nov 2008 Sep 2009 11 months","duration_short":"11 months","end_date":"Sep 2009","start_date":"Nov 2008","subtitle":"Center for Ecological Technology","title":"Human Resource Administrator"}],"url":"https://www.linkedin.com/company/center-for-ecotechnology"},{"company":"GEO/UAW Local 2322","company_id":null,"location":null,"positions":[{"description":"President of the Graduate Employee Organization - a unit of UAW local 2322 * Elected president of 2,500 member labor union* Supervised staff of 10 graduate student employees* Responsible for facilitating the creation and execution of campaigns, overseeing union operations, public representation of the union, and running meetings","duration":"Jun 2005 May 2006 1 year","duration_short":"1 year","end_date":"May 2006","start_date":"Jun 2005","subtitle":"GEO/UAW Local 2322","title":"GEO President"},{"description":"Identified issues facing graduate student families on campus and developed strategies and campaigns to address these issuesWorked as a part of the GEO staff to answer member questions and track member information Participated in contract negotiations and a membership campaign around contract issues","duration":"Sep 2004 May 2005 9 months","duration_short":"9 months","end_date":"May 2005","start_date":"Sep 2004","subtitle":"GEO/UAW Local 2322","title":"Family Issues Advocate"}],"url":""},{"company":"Cooperative Development Institute","company_id":"cooperative-development-institute","location":"","positions":[{"description":"Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc","duration":"Jul 2004 Sep 2004 3 months","duration_short":"3 months","end_date":"Sep 2004","start_date":"Jul 2004","subtitle":"Cooperative Development Institute","title":"Office Manager"}],"url":"https://www.linkedin.com/company/cooperative-development-institute"},{"company":"Northampton Planning and Development","company_id":null,"location":"","positions":[{"description":"Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory","duration":"May 2004 Jul 2004 3 months","duration_short":"3 months","end_date":"Jul 2004","start_date":"May 2004","subtitle":"Northampton Planning and Development","title":"Intern"}],"url":""},{"company":"UMass","company_id":null,"location":"","positions":[{"description":"Grade papers and maintain records for 90 student undergraduate course Grade papers and maintain records for 90 student undergraduate course","duration":"Jan 2004 May 2004 5 months","duration_short":"5 months","end_date":"May 2004","start_date":"Jan 2004","subtitle":"UMass","title":"Teaching Assistant"}],"url":""},{"company":"Child at Heart Art Gallery","company_id":null,"location":"","positions":[{"description":"Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store","duration":"May 2001 Aug 2001 4 months","duration_short":"4 months","end_date":"Aug 2001","start_date":"May 2001","subtitle":"Child at Heart Art Gallery","title":"Intern"}],"url":""}]', '["Mariah Kurtz “Megan is an exceptional human being and director. She\'s the most compassionate and professional person I\'ve had the pleasure of working for. She leads by example and with a smile. Having worked with her as both an employee and a volunteer, I can say that she\'s extremely well rounded. Her strengths are in her connections to her community, efficiency in completing and delegating tasks, and strategic planning. When encountering sticky situations, Megan handles them with grace. When encountering roadblocks and challenges she\'ll plan meticulously and exhaust all of the options available. In her time at Pioneer Valley Habitat for Humanity, she has put them on the map as leaders in the green building and affordable housing industires through innovative projects. She\'s an asset to any organization and a much-appreciated community member.”","Scott R. “Megan is a hard worker. She is diligent, well organized, careful and thorough, able to handle fine details without losing sight of the big picture. Moreover, she is task focused, extremely efficient, and clearly prefers getting work done rather than looking busy. Within and around all that, she has a good sense of humor and is easy to work with.”"]']
The agent's job is to develop automation tools to deliver solutions for healthcare providers and patients, and today, the agent is reaching out to the user because they need assistance in implementing IT service management and operations strategies for their organization.
Agent: ['Willie Lopez', 'Software engineering, Sr. DevOps Developer/Linux Admin, Systems Engineer, Systems Administrator; UNIX including Redhat Linux, Debian, HP-UX, and AIX; scripting with bash and ksh, Perl, Python, C language, and Windows PowerShell; Windows Server 2008, Windows Server 2012; HP ProLiant Servers, HP RP 9000 and HP RS IA Servers; IBM RS and p-Servers; SAN Storage, including HP EVA 5000 and 8100, NetApp, and EMC ClARiiON; UNIX services including NFS/NIS/DNS/NTP; Backups and Restores using Symantec NetBackup; Virtualization, including VMware and Hyper-V; Developer, Systems Engineering and Administration; automation; data center management and migrations; configuration management.', 'Software Engineer at UCAR (University Corporation for Atmospheric Research).', 'UCAR - The University Corporation for Atmospheric Research', '[{"company":"UCAR - The University Corporation for Atmospheric Research","company_id":"university-corporation-for-atmospheric-research","industry":"Research Services","location":"Boulder, Colorado","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"UCAR - The University Corporation for Atmospheric Research","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/university-corporation-for-atmospheric-research"},{"company":"Mphasis","company_id":"mphasis","location":"Fort Collins, Colorado","positions":[{"description":"","duration":"May 2018 Feb 2019 10 months","duration_short":"10 months","end_date":"Feb 2019","start_date":"May 2018","subtitle":"Mphasis","title":"System Administrator"}],"url":"https://www.linkedin.com/company/mphasis"},{"company":"OTSI - Object Technology Solutions Inc.","company_id":"otsi","location":"Fort Collins, Colorado Area","positions":[{"description":"Supporting the HP Enterprise Software Lab within Hewlett-Packard, including all servers running Linux, Windows, HP-UX, and AIX, racking new servers, managing ESXi hosts, virtual machines using VMware vSphere, virtual data centers, setting up and supporting HP EVA and HP 3Par storage arrays, and scripting and automating sysadmin duties where possible, and troubleshooting server issues and resolving. Supporting the HP Enterprise Software Lab within Hewlett-Packard, including all servers running Linux, Windows, HP-UX, and AIX, racking new servers, managing ESXi hosts, virtual machines using VMware vSphere, virtual data centers, setting up and supporting HP EVA and HP 3Par storage arrays, and scripting and automating sysadmin duties where possible, and troubleshooting server issues and resolving.","duration":"Sep 2015 Aug 2017 2 years","duration_short":"2 years","end_date":"Aug 2017","start_date":"Sep 2015","subtitle":"OTSI - Object Technology Solutions Inc.","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/otsi"},{"company":"RelayHealth","company_id":"relayhealth","location":"Westminster, Colorado","positions":[{"description":"Currently working as a member of the RelayHealth development and operations team to develop automation tools to deliver solutions for healthcare providers and patients. Currently working as a member of the RelayHealth development and operations team to develop automation tools to deliver solutions for healthcare providers and patients.","duration":"Aug 2013 Apr 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2015","start_date":"Aug 2013","subtitle":"RelayHealth","title":"Sr. DevOps Developer"}],"url":"https://www.linkedin.com/company/relayhealth"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"Systems Engineer at McKesson Systems Engineer at McKesson","duration":"Aug 2008 Jul 2013 5 years","duration_short":"5 years","end_date":"Jul 2013","start_date":"Aug 2008","subtitle":"McKesson","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Managing and supporting large compute farm for HP\'s software development lab as part of HP\'s corporate IT, including scripting and automation, Debian and Redhat Linux, HP-UX, Solaris, Windows; scripting admin tasks and automation; developing monitors for servers and services they provided; developed scripts for configuration management and user access control. Managing and supporting large compute farm for HP\'s software development lab as part of HP\'s corporate IT, including scripting and automation, Debian and Redhat Linux, HP-UX, Solaris, Windows; scripting admin tasks and automation; developing monitors for servers and services they provided; developed scripts for configuration management and user access control.","duration":"Nov 1995 Jun 2007 11 years 8 months","duration_short":"11 years 8 months","end_date":"Jun 2007","start_date":"Nov 1995","subtitle":"Hewlett-Packard","title":"IT Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"USDA-NRCS","company_id":null,"location":"","positions":[{"description":"Software developer Software developer","duration":"Jun 1993 Nov 1995 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 1995","start_date":"Jun 1993","subtitle":"USDA-NRCS","title":"CDSI"}],"url":""},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"Fort Collins, Colorado Area","positions":[{"description":"IT support of HP\'s manufacturing operations.Developed process applications for data tracking and analysis.Developed tools for automating manufacturing processes. IT support of HP\'s manufacturing operations.Developed process applications for data tracking and analysis.Developed tools for automating manufacturing processes.","duration":"Feb 1979 Nov 1991 12 years 10 months","duration_short":"12 years 10 months","end_date":"Nov 1991","start_date":"Feb 1979","subtitle":"Hewlett-Packard","title":"Systems Admin"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Chaofeng Eric Kao “Willie has a strong passion for automation of DevOps processes to make DevOps jobs easier and end results consistent. He is also a reliable system engineer you can count on when you need even if at late night or weekend. I truly enjoined working with Willie at McKesson.”","Steve A Walker “Willie\'s expertise came to the forefront as a member of the Systems Engineering team, we worked together on two data center migrations. The second migration involved different complexities, and his role as the primary technical lead understood the SCM repository and infrastructure requirements required to support a two target development data centers. The data center consolidation from Colorado to the two datacenters in Atlanta involved multiple stakeholders, including educating ATL Unix engineering teams in the intricacy of NFS cluster and NIS requirements. The professionalism he exhibited was true, and was always willing to assist and consulted upon numerous times after the DC migration on NFS/NIS questions. Willie\'s software development experience dealing with numerous platforms along with his knowledge of data center inner workings from SAN to backup system management ensure successful migration. Willie would be an asset to any team. ”"]'] User: ['Amy Stark', 'Management professional with background in IT service management and operations, consultative sales, business development, account management, Internet marketing and government relations.Specialties: IT service management and operations, business management, business development, sales, government relations, community relations, technology consulting, Internet marketing', 'General Manager at Tyler Technologies', 'Tyler Technologies', '[{"company":"Tyler Technologies","company_id":"tyler-technologies","industry":"Software Development","location":"Salem, Oregon, United States","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Tyler Technologies","title":"General Manager, NIC Division"}],"url":"https://www.linkedin.com/company/tyler-technologies"},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"As General Manager of NIC Oregon, Amy is responsible for leading business operations and strategy as part of the public-private partnership with the State of Oregon. She oversees the company’s team of technology professionals and is responsible for ensuring quality outcomes for government partnerships.","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"NIC Inc.","title":"General Manager"},{"description":"Built by NIC, the nation\'s largest provider of digital government services, Gov2Go is a first-of-its-kind citizen-centric government services delivery platform that provides a seamless customer experience to users across state and local boundaries from any device. Gov2Go provides access to services across every level of government--from municipal to state to federal.","duration":"Jun 2016 Feb 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2019","start_date":"Jun 2016","subtitle":"NIC Inc.","title":"General Manager - Gov2Go"}],"url":"https://www.linkedin.com/company/nic-inc"},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"NIC is the leading provider of outsourced eGovernment portals. NIC applications and services are built through public/private partnerships with State and Federal government. NIC Inc. (NASDAQ: EGOV) helps governments deliver valuable information and services to constituents 24 hours a day and seven days a week.","duration":"Feb 2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"Feb 2015","subtitle":"NIC Inc.","title":"President & General Manager - Pennsylvania Interactive,LLC"},{"description":"","duration":"Aug 2013 Jan 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2015","start_date":"Aug 2013","subtitle":"NIC Inc.","title":"General Manager - Information Network of Arkansas"},{"description":"","duration":"Jan 2011 Aug 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2013","start_date":"Jan 2011","subtitle":"NIC Inc.","title":"Director of Portal Operations - Colorado Interactive, LLC"}],"url":"https://www.linkedin.com/company/nic-inc"},{"company":"UPS","company_id":"ups","location":"","positions":[{"description":"UPS Logistics Technologies, a division of UPS, provides industry leading transportation logistics software solutions to distribution and service companies. UPS-LT is a global company operating worldwide in fifty-four countries. UPS Logistics Technologies, a division of UPS, provides industry leading transportation logistics software solutions to distribution and service companies. UPS-LT is a global company operating worldwide in fifty-four countries.","duration":"Oct 2009 Jan 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2011","start_date":"Oct 2009","subtitle":"UPS","title":"UPS Logistics Technologies - Global Alliance Manager"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Genesis Financial Solutions","company_id":null,"location":"","positions":[{"description":"Genesis is a boutique consumer financial services company that buys and services consumer receivables throughout the credit lifecycle and originates loans and credit cards in partnership with other companies and under its own brand(s). Genesis is a boutique consumer financial services company that buys and services consumer receivables throughout the credit lifecycle and originates loans and credit cards in partnership with other companies and under its own brand(s).","duration":"Mar 2006 Apr 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2009","start_date":"Mar 2006","subtitle":"Genesis Financial Solutions","title":"Business Development Manager, Card Programs"}],"url":""},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"NIC is the leading provider of outsourced eGovernment portals. NIC applications and services are built through public/private partnerships with State and Federal government.","duration":"Aug 2001 Apr 2005 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2005","start_date":"Aug 2001","subtitle":"NIC Inc.","title":"General Manager - Utah Interactive, LLC"},{"description":"","duration":"Jan 2000 Aug 2001 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2001","start_date":"Jan 2000","subtitle":"NIC","title":"Director of Marketing - Utah Interactive, LLC"},{"description":"","duration":"Jul 1999 Jan 2000 7 months","duration_short":"7 months","end_date":"Jan 2000","start_date":"Jul 1999","subtitle":"NIC","title":"Account Manager - Utah Interactive, LLC"}],"url":"https://www.linkedin.com/company/nic-inc"}]', '["Al Sherwood “Amy was a marketing director and general manager for the state\'s portal during the six years we worked together. I oversaw the portal contract during most of this period. During our work together I found Amy to be both innovative and pragmatic. She was able to not only dream the big dreams but knew what could be realistically executed. She is both personable and dependable. This made her someone I could go to and I knew the job would get done. When issues came up and hurdles needed to be overcome I could always count on Amy to sort through a thicket of complexity and come up with a high quality solution. She was a trustworthy reliable partner and working with her was very rewarding.”","Sandra Brahn “Amy quickly learned a new business and drove the development of the BT process and partnership structure. She is results-oriented, fast-paced and creative. While at Genesis, she not only developed partnerships and processes, she also stepped into areas outside her immediate span to add value and offer insights. She sees the big picture and drives change.”"]']
The agent's job is to assist clients in real estate transactions and probate matters, and today the agent is reaching out to the user because they need legal advice and expertise for a complex real estate litigation case involving transportation and construction.
Agent: ['Alex Veloz', 'As an experienced real estate professional serving the LA, Orange County, Riverside, and San Bernardino areas, I will help you through the challenges you will face as an executor or personal representative. I will make sure that you are always well informed in these decisions, especially as it pertains to real estate. Specialties: • Experienced property listing and short sale specialist with an innovative process of streamlining the transaction process • A team leader who can provide all necessary services requisite to the REO, bulk REO, short sale, and standard transaction. • Probate Specialist, eviction assistance, estate preserver, Probate Short Sale Specialist, Foreclosure Prevention Specialist This information is a subsidiary company of Assurity Properties.', 'Realtor & Probate Expert - Certified Homeowner Advocate - Ca DRE #01713165', 'ASSURANT REAL ESTATE PROPERTIES INCORPORATED', '[{"company":"ASSURANT REAL ESTATE PROPERTIES INCORPORATED","company_id":"assurant-real-estate-properties-incorporated","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"ASSURANT REAL ESTATE PROPERTIES INCORPORATED","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/assurant-real-estate-properties-incorporated"},{"company":"PROTECT MY ESTATE","company_id":null,"location":"Downey, California, United States","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Sep 2005","subtitle":"PROTECT MY ESTATE","title":"Probate, Conservatorship & Trust Sales"}],"url":""},{"company":"BEACH EQUITIES REAL ESTATE SERVICES ESTABLISHED SINCE 1972","company_id":null,"location":"4531 E Anaheim St, Long Beach, CA 90804","positions":[{"description":"The daily tasks performed by our office involves ONE-ON-ONE with Estate Planning and Probate Attorneys to assist with Real Estate sales. We maintain an extensive background in Probate, trust, estate sales, & conservatorship. Our clients (Fiduciaries, Attorneys, Conservators and Trustees) know that I\'m available to assist them through complicated layers of the legal process and procedures in the court-ordered real estate transaction. In addition, we provide a free Date-Of-Death appraisal, Clean-Out, Property Restoration, Management, Court- appointed receivers for partition action (broker), & Specialized proprietary addendum forms to protect attorneys, estate, & conservatorship (EXTRA LEVEL OF PROTECTION).","duration":"May 2016 Nov 2021 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2021","start_date":"May 2016","subtitle":"BEACH EQUITIES REAL ESTATE SERVICES ESTABLISHED SINCE 1972","title":"Probate, Conservatorship, & Trust Sales"}],"url":""},{"company":"Red Carpet Heritage Realty","company_id":"red-carpet-heritage-realty","location":"8423 Florence Ave, Downey, CA 90240","positions":[{"description":"Provided Loan Modification, Short Sales, Probate, & Trust sales. Provided Loan Modification, Short Sales, Probate, & Trust sales.","duration":"Jan 2014 May 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2016","start_date":"Jan 2014","subtitle":"Red Carpet Heritage Realty","title":"Certified Probate Specialist"}],"url":"https://www.linkedin.com/company/red-carpet-heritage-realty"},{"company":"All Metro Inc.","company_id":null,"location":"","positions":[{"description":"Networking with Real Estate Investors that think outside the box. Networking with Real Estate Investors that think outside the box.","duration":"May 2011 Dec 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2013","start_date":"May 2011","subtitle":"All Metro Inc.","title":"Realtor"}],"url":""},{"company":"Platinum Realty & Investment Group, Inc","company_id":null,"location":"","positions":[{"description":"Specializing in Short Sale Transactions Specializing in Short Sale Transactions","duration":"Sep 2009 Apr 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2011","start_date":"Sep 2009","subtitle":"Platinum Realty & Investment Group, Inc","title":"Realtor"}],"url":""},{"company":"Titanium Solutions","company_id":"titanium-solutions_2","location":"","positions":[{"description":"Field Underwriter that evaluates property analysis Field Underwriter that evaluates property analysis","duration":"Jan 2009 Apr 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2010","start_date":"Jan 2009","subtitle":"Titanium Solutions","title":"BPO Analyst"}],"url":"https://www.linkedin.com/company/titanium-solutions_2"},{"company":"Superior Lending & Investment","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 May 2007 9 months","duration_short":"9 months","end_date":"May 2007","start_date":"Sep 2006","subtitle":"Superior Lending & Investment","title":"Loan Officer/Realtor"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"Field Underwriter for Life & Health insurance companies. Field Underwriter for Life & Health insurance companies.","duration":"Mar 1996 2007 11 years","duration_short":"11 years","end_date":"2007","start_date":"Mar 1996","subtitle":"Self Employed","title":"Mobile Medical Examiner"}],"url":""},{"company":"Milestone Mortgage Corp","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Aug 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2006","start_date":"Jan 2005","subtitle":"Milestone Mortgage Corp","title":"Loan Officer"}],"url":""}]', '["Stephen Smyth “I have had the pleasure of knowing Alex through my work as a bankruptcy attorney. Specifically, Alex has assisted in selling properties through the bankruptcy process, which can be more difficult and time consuming than a regular sale. My client\'s and I trust him because he is attentive to details and a creative problem solver whenever an issue arises. He also cares because he often checks in on my clients and I when our transaction is well over to offer any help that he can if needed.”","Catalina Reynoso “Alex is an honest, diligent, and caring realtor who has a true calling for the work he does. I have referred him difficult clients who are in the middle of lengthy probate proceedings and need plenty of hand holding from their attorney and their realtor. Alex guided them through the selling process and kept me informed while being mindful of how long probate matters can take. He made made managing my clients\' expectations much easier. His ability to speak and relate with with my Spanish speaking clients was tremendously helpful.”"]'] User: ['Clayton Devin', 'Specialties: Business, Transportation and Construction Litigation. Health Law.', 'Attorney at Macdonald Devin', 'Macdonald Devin', '[{"company":"Macdonald Devin","company_id":null,"location":"","positions":[{"description":"Of Counsel","duration":"1986 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1986","subtitle":"Macdonald Devin","title":"Attorney"}],"url":""}]', '["“I have worked with Clayton and his firm several times and always have been impressed with him and his attorneys\' knowledge, advice, and expertise.”","“Clayton is a gifted attorney. He can quickly identify the critical legal issues and make recommendations that solve the problem.”"]']
The agent's job is to provide technical support and training, and today, the agent is reaching out to the user to offer guidance and assistance in optimizing production line operations in their role as a Production Line Lead at Healthcare AZ.
Agent: ['Jacqueline Palma', 'Hello! I am a persistent and passionate leader with a keen eye for detail, strong business acumen, and a collaborative approach to problem-solving. With my background in operations and sales, I know how to develop strategies, influence customers, and leverage numbers in business decisions. I have completed my Associate of Science in Computer Networking Information Technology, Routing and Switching, Network Security, Packet Tracers, and Cisco Networks. In 2021, I was accepted into NASA’s prestigious Aerospace Scholar program. Next, I will be pursuing a Master of Science in Computer Science. Here I took courses covering: ✦ Computer Hardware ✦ Network Security ✦ Cisco Networks ✦ IT Customer Support ✦ Intermediate HTML and CSS ✦ Ethical Hacking & Network Defense ✦ Routing and Switching Essentials ✦ Technology of Smartphones & Mobile Devices ✦ Configuring Advanced Windows Server As an analytical mindset, I have the aptitude to learn new concepts, tools, languages, and models. I am trained in resolving different, client-facing issues and answering inquires to achieve customer satisfaction. I am an excellent “team player” with aptitude to meet tight deadlines and work under pressure while maintaining professionalism. My background has prepared me to excel and achieve your company’s goals. Backed by my superior multitasking capabilities, I excel at providing exceptional planning and time-management expertise and driving optimal performance. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus! Please feel free to contact me at [email protected] with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.', 'NASA Community College Aerospace Scholar at NASA - National Aeronautics and Space Administration', 'NASA - National Aeronautics and Space Administration', '[{"company":"NASA - National Aeronautics and Space Administration","company_id":"nasa","industry":"Aviation and Aerospace Component Manufacturing","location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"NASA - National Aeronautics and Space Administration","title":"NASA Community College Aerospace Scholar"}],"url":"https://www.linkedin.com/company/nasa"},{"company":"Grand Hyatt at SFO","company_id":"grand-hyatt-at-sfo","location":"","positions":[{"description":"","duration":"Nov 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Nov 2019","subtitle":"Grand Hyatt at SFO","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/grand-hyatt-at-sfo"},{"company":"Courtyard by Marriott","company_id":"courtyard_by_marriott","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Courtyard by Marriott","title":"Senior Event Manager"}],"url":"https://www.linkedin.com/company/courtyard_by_marriott"},{"company":"Marriott International","company_id":"marriott-international","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Marriott International","title":"General Accountant"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"JW Marriott","company_id":"jw_marriott","location":"San Francisco, CA, United States","positions":[{"description":"","duration":"2010 2017 7 years","duration_short":"7 years","end_date":"2017","start_date":"2010","subtitle":"JW Marriott","title":"Senior Loss Prevention Officer"}],"url":"https://www.linkedin.com/company/jw_marriott"},{"company":"Andrews International","company_id":"andrews-international","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Andrews International","title":"Security Operations Specialist"}],"url":"https://www.linkedin.com/company/andrews-international"}]', '["David McKeon “To whom it may concern: I can\'t begin to count the number of people I\'ve worked with in my lifetime. Few have made a lasting impression. We\'ve never met, but I know you\'d be lucky to have Jacqueline Palma. My advice? Take her and don\'t look back. She\'ll be the best decision you\'ve made in a long time.”","Muneeb Rehman “It is my pleasure to recommend Jacqueline Palma to a position in IT. During our time at the JW Marriott Jacqueline utilized her significant significant IT expertise to extract data and create critical reports. Her strong work ethics coupled with the high standard to which she holds herself resulted in exceeding expectations and achieving her goals within very short time lines. In addition Jacqueline’s bubbly personality consistently boosted team morale which resulted in a positive work environment.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
The agent's job is to provide consulting services in food production, and today, the agent is reaching out to the user because they need to discuss potential strategies for leveraging production capacities to enhance sales returns in the user's organization.
Agent: ['Jeanette Abell', "Jeanette Abell works as a professional dancer and choreographer. Currently located in Toronto, she is a Dance Supervisor with Disney Cruise Line. She graduated with her BFA in Dance from University of California Irvine under mentorship from the late Donald McKayle, and has taken on performance and collaborative choreographic roles with the Walt Disney Company, TCG, Garrett+Moulton Productions, and LEVYdance Company. She is sought after for teaching, choreographing, and adjudicating dance youth on both the east and west coasts. Her aptitude to balance big picture production goals with fine-tuned detail is invaluable paired with proficiency in creating blocking books via Keynote, capacity to produce original work as well as effectively reproduce creative work, and command a space. Her choreographic reach ranges from musical theater to concert contemporary and immersive environments, and commercial/boutique studio work. Styles: Tap, Contemporary, Jazz, Musical Theater, Lyrical, Hip-Hop, Partnering, Modern Web Development: Proficient: Node, Javascript, React, Redux, Express, Sequelize, Node.js, PostgreSQL, HTML5, CSS3, Victory.js Knowledgeable: Git, Typescript, MongoDB, GraphQL, Apollo, Next.js, Mocha/Chai, Keystone, Socket.io, Netlify Familiar: Babel, Webpack, Python, C++, AWS, WordPress, Cloudinary Coming from a professional arts background with a multitude of experience in teaching and customer service roles, her strengths are in communication, collaboration, and problem solving. She loves to participate in creative processes whether engineering applications or theatrical productions. She's very motivated by big picture goals and seeks to work in environments where continuous learning is prioritized, and applied to tipping the scales toward positive change and solutions for sustainable, environmental and social initiatives.", 'Choreographer & Web Developer', 'Disney Cruise Line', '[{"company":"Disney Cruise Line","company_id":"disney-cruise-line","industry":"Travel Arrangements","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Disney Cruise Line","title":"Dance Supervisor"}],"url":"https://www.linkedin.com/company/disney-cruise-line"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"","positions":[{"description":"- Daily mentorship of 35+ students on engineering technical concepts, algorithms, software architecture, debugging strategies and writing clean code- Proctoring technical admissions interviews in JavaScript and Python- Overseeing project management and collaboration in simulated Agile environments - Daily mentorship of 35+ students on engineering technical concepts, algorithms, software architecture, debugging strategies and writing clean code- Proctoring technical admissions interviews in JavaScript and Python- Overseeing project management and collaboration in simulated Agile environments","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Impact Dance Adjudicators","company_id":"impact-dance-adjudicators","location":"Greater New York City Area","positions":[{"description":"- Providing live technical and subjective feedback in event spaces- Teaching masterclasses to upwards of 100 students- Writing blog articles and speaking in podcast episodes for outreach within the community - Providing live technical and subjective feedback in event spaces- Teaching masterclasses to upwards of 100 students- Writing blog articles and speaking in podcast episodes for outreach within the community","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Impact Dance Adjudicators","title":"Teaching Artist"}],"url":"https://www.linkedin.com/company/impact-dance-adjudicators"},{"company":"Disney Cruise Line","company_id":"disney-cruise-line","location":"","positions":[{"description":"Delivered performance magic to our guests, performing nightly in the Walt Disney Theater. Responsible for choreographic show maintenance, cast note sessions, running rehearsals, teaching, production team liaison, and promoting overall wellness and positive morale within team and crew. Delivered performance magic to our guests, performing nightly in the Walt Disney Theater. Responsible for choreographic show maintenance, cast note sessions, running rehearsals, teaching, production team liaison, and promoting overall wellness and positive morale within team and crew.","duration":"Aug 2011 Sep 2017 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2017","start_date":"Aug 2011","subtitle":"Disney Cruise Line","title":"Mainstage Performer and Dance Captain"}],"url":"https://www.linkedin.com/company/disney-cruise-line"},{"company":"LEVYdance","company_id":"levydance","location":"San Francisco, CA","positions":[{"description":"Maintained LEVYstudio, handled public relations with clients, handled incoming tuition, drafted and issued contracts, managed social media, event planning, bookkeeping, introduced a unique promotional plan with budget, and assisted in grant writing and corporate sponsorship projects. Maintained LEVYstudio, handled public relations with clients, handled incoming tuition, drafted and issued contracts, managed social media, event planning, bookkeeping, introduced a unique promotional plan with budget, and assisted in grant writing and corporate sponsorship projects.","duration":"Sep 2013 Apr 2014 8 months","duration_short":"8 months","end_date":"Apr 2014","start_date":"Sep 2013","subtitle":"LEVYdance","title":"Administrative Coordinator and Studio Manager"}],"url":"https://www.linkedin.com/company/levydance"}]', '["Kevin K. “I’ve worked with Jeanette on multiple projects and found her to be a hard working, dedicated, and tenacious individual. She quickly picked up Victory.js and was able to produce charts in a matter of days. She is always a joy to have around in the team and I can definitely see myself working on more projects with her in the future. Jeanette will thrive in any organization she joins.”","Isabelle Nelson “I was lucky enough to work with Jeanette on our final Capstone project at FullStack academy. Jeanette is a wonderful teammate, and her ambition and drive are unmatched. Going into our project, none of us had any experience with data visualization in JavaScript. This was no problem for Jeanette, who dove into all the documentation and tutorials she could find and quickly became an expert. Any team would be lucky to have Jeanette. ”"]'] User: ['Michael Spinks', 'A Proven Executive with a broad area of experience in Food Production and Sales including Foodservice and Retail. A strategic planner with the ability to leverage production capacities to enhance sales returns while maximizing the assets of an organization. Demonstrated Leadership ability to develop and grow managers who can continually deliver results to improve an organization.', 'Food Production Consulting', 'Food Production Consulting', '[{"company":"Food Production Consulting","company_id":null,"location":"Fayetteville, Arkansas Area","positions":[{"description":"Food Production","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Food Production Consulting","title":"Founder"}],"url":""},{"company":"Bakery Feeds, a Brand of Darling Ingredients","company_id":"bakery-feeds-a-brand-of-darling-ingredients","location":"Watts OK","positions":[{"description":"","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Bakery Feeds, a Brand of Darling Ingredients","title":"General Manager"}],"url":"https://www.linkedin.com/company/bakery-feeds-a-brand-of-darling-ingredients"},{"company":"Upper Iowa Beef","company_id":null,"location":"Lime Springs Iowa","positions":[{"description":"","duration":"Mar 2014 Aug 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2016","start_date":"Mar 2014","subtitle":"Upper Iowa Beef","title":"General Manager"}],"url":""},{"company":"OMP Foods","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Dec 2013 12 years 6 months","duration_short":"12 years 6 months","end_date":"Dec 2013","start_date":"Jul 2001","subtitle":"OMP Foods","title":"V.P. Operations"}],"url":""},{"company":"Advantage Foods/Perdue Farms","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1989 Dec 2001 12 years 10 months","duration_short":"12 years 10 months","end_date":"Dec 2001","start_date":"Mar 1989","subtitle":"Advantage Foods/Perdue Farms","title":"General Manager"}],"url":""}]', '["“Michael has the unique ability to both set the vision then roll up his shirt sleeves and do the tactical work to make the vision a reality.”","“Two words describe Michael: Rock Star. They got a great manager to go to Iowa.”"]']
The agent's job is to provide technology-driven solutions in various business settings, and today the user is reaching out to the agent because they need assistance in understanding data and determining the ROI of a campaign.
Agent: ['Phil McGuire', '21 years of experience implementing technology-driven solutions in a variety of business settings. Results driven leader with strong program management, business analysis, product management, project management, strategic planning, and customer relationship skills. Specialties: Program Management, Project Management, Product Management, SCRUM, Software Requirements Elicitation and Analysis, Requirements Documentation, Pre and Post Implementation Support, Business Analysis, Budgeting and Cost-Management, Vendor Management and Selection, Educational Technology, Software Engineering (.NET, SQL, HTML, XML, CSS, Various IDEs)', 'VP, K12 Technology at Cengage', 'Cengage', '[{"company":"Cengage","company_id":"cengage-learning","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Jul 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Cengage","title":"VP, K12 Technology"},{"description":"Built and managed a cross-platform delivery team consisting of 40+ onshore, and offshore software engineers, project leads, business / system analysts and quality engineers to ensure high quality, on-time, on-budget delivery for enterprise-grade K12 and English Language Teaching content and learning management platforms. Transition in-flight project teams from waterfall methodologies to agile practices with a focus on continuous delivery over strict processes.","duration":"Jun 2013 Jul 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2017","start_date":"Jun 2013","subtitle":"Cengage","title":"Sr. Director, Software Development - NGL, ELT & K-12"},{"description":"End-to-end management of the Software Development Life-cycle. Provide pre and post-sales support engaging a wide range of roles to verify that products and systems meet user needs and to identify new opportunities. Directly managing a team of project managers responsible for the Cengage’s professional and academic product development and implementation.","duration":"Jun 2006 Jun 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2013","start_date":"Jun 2006","subtitle":"Cengage Learning","title":"Manager, Project Management"}],"url":"https://www.linkedin.com/company/cengage-learning"},{"company":"Thomson Delmar Learning","company_id":"thomson-delmar-learning","location":"","positions":[{"description":"","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Thomson Delmar Learning","title":"Project Manager"}],"url":"https://www.linkedin.com/company/thomson-delmar-learning"}]', '["Kristen Davis “Phil is one of those rare individuals that understands technology based solutions to a detailed level, yet equally masters high level business strategy. He easily explains complex processes so that all stakeholders understand proposed solutions and goes the extra mike to ensure success. He is one of the most talented leaders that I have had the pleasure of working with in my career.”","LinkedIn User “I would like to take the opportunity to offer an official recommendation for Mr. Phil McGuire as the senior Project Manager for Cengage Learning. Phil joined our company 10 ago. His record in managing high profile projects with multiple cross functional teams is superior to the many project managers I have worked with in the past. He proved his mettle with every stepping stone with his excellent leadership qualities. He has been an enthusiastic, inspiring and motivating leader. He has strong dedication and takes incredible initiative to do work effectively and efficiently. I believe that Phil has all the abilities and qualities which are required for the position of a senior technical project or program manager. I highly recommend Phil McGuire, and I am grateful for his work on my portfolio, but above all his friendship.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']
The agent's job is to recruit international students for a university, and today, the agent is reaching out to the user because they need assistance in developing effective recruitment strategies and improving enrollment numbers.
Agent: ['Julie Collins', 'Results-oriented, entrepreneurial education leader committed to student success', 'Director-Academic Support and Mentoring/Executive Director-International Center for Supplemental Instruction at UMKC', 'University of Missouri-Kansas City', '[{"company":"University of Missouri-Kansas City","company_id":"umkc","industry":"Higher Education","location":null,"positions":[{"description":"Academic Support and Mentoring cultivates life-long learning by promoting educational access, attainment, and success for every student.Supplemental Instruction (SI) is an academic support model that utilizes peer-assisted study sessions. Supplemental Instruction has become a core component in student success in both the undergraduate and graduate level here at UMKC, as well as many other higher education institutions across the globe.","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"University of Missouri-Kansas City","title":"Director-Academic Support &Mentoring/Exec Director-International Center for Supplemental Instruction"},{"description":"The UMKC Regional Professional Development Center provides high quality training and support for teachers and administrators across the Kansas City metropolitan area.","duration":"Nov 2012 Sep 2017 4 years 11 months","duration_short":"4 years 11 months","end_date":"Sep 2017","start_date":"Nov 2012","subtitle":"UMKC","title":"Director--Kansas City Regional Professional Development Center"}],"url":"https://www.linkedin.com/company/umkc"},{"company":"Parkway School District","company_id":"parkway-school-district","location":"Greater St. Louis Area","positions":[{"description":"Strategic plan development and monitoring; led community stakeholder advisory groups; provided training and support to principals regarding school improvement planning; developed and implemented data dashboard tools; developed and implemented the district assessment plan; led state accreditation review; interpreted data, developed reports and presented achievement results to the board of education; provided training and consultation for principals and teachers for improved achievement","duration":"Jul 2010 Jul 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2012","start_date":"Jul 2010","subtitle":"Parkway School District","title":"Assessment Coordinator"}],"url":"https://www.linkedin.com/company/parkway-school-district"},{"company":"North Kansas City Schools","company_id":"north-kansas-city-schools","location":"","positions":[{"description":"Supervised curriculum coordinators in math, communication arts, science, social studies, and fine arts; implemented district strategic initiatives for increased student achievement; led curriculum and assessment writing; conducted curriculum resource adoptions; conducted district program evaluation; provided training and support to building principals and teachers in school improvement planning; served as district spokesperson and media contributor for achievement-related topics; implemented technology tools for monitoring student performance","duration":"Jul 2000 Jun 2010 10 years","duration_short":"10 years","end_date":"Jun 2010","start_date":"Jul 2000","subtitle":"North Kansas City Schools","title":"Curriculum and Assessment Director"}],"url":"https://www.linkedin.com/company/north-kansas-city-schools"},{"company":"University of Central Missouri","company_id":"university-of-central-missouri","location":"","positions":[{"description":"Taught Curriculum and Assessment Development course for Master\'s Level educators utilzing Understanding by Design (Wiggins)","duration":"Dec 2003 May 2004 6 months","duration_short":"6 months","end_date":"May 2004","start_date":"Dec 2003","subtitle":"University of Central Missouri","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/university-of-central-missouri"},{"company":"University of Kansas","company_id":null,"location":"","positions":[{"description":"Dissertation Topic: Attributes of Non-Resilient High School Students; published as an article in the International Journal of School Disaffection, 2003","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"University of Kansas","title":"Ed Leadership Doctoral Student"}],"url":""},{"company":"North Kansas City Schools","company_id":"north-kansas-city-schools","location":"Northgate Middle School","positions":[{"description":"Opened a new middle school including hiring, scheduling,and allocation of resources; supervised, evaluated, and provided professional development for classroom teachers; developed and maintained positive relationships with parents, students, and staff; coordinated numerous start-up initiatives including student recognition, peer conflict resolution, and community involvement","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"North Kansas City Schools","title":"Assistant Middle School Principal"}],"url":"https://www.linkedin.com/company/north-kansas-city-schools"}]', '["“In a true conversational nature, Julie was able to efficently and professionally develop my colleagues and I on Supplemental Instruction. Her approach demonstrated a genuine interest in those attending and she was extremely receptive to questions and concerns. Those surveyed and rated her \\"extremely effective\\" and indicated an interest in further training. Those seeking to implement Supplemental Instruction on their campus need not look further than Julie Collins.”","“I have had the opportunity to work for Julie as a consultant at the RPDC. I appreciate her collaborative approach to leadership, as well the way in which she leads through shared values. She is a role model of how to lead an organization.”"]'] User: ['Jacqueline Wallner', 'Diversified International higher education recruiter and manager with a passion for leading and coaching teams to achieve results.', 'Education Professional', 'Oak Park Elementary District 97', '[{"company":"Oak Park Elementary District 97","company_id":"oak-park-elementary-district-97","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Oak Park Elementary District 97","title":"Multi-Needs Teacher Assistant"},{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Oak Park Elementary District 97","title":"Substitute Teacher"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer Boost Teacher Assistant"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"},{"description":"","duration":"Jun 2019 Jul 2019 2 months","duration_short":"2 months","end_date":"Jul 2019","start_date":"Jun 2019","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"}],"url":"https://www.linkedin.com/company/oak-park-elementary-district-97"},{"company":"iCook After School","company_id":"i-cook-after-school","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"iCook After School","title":"Instructor"}],"url":"https://www.linkedin.com/company/i-cook-after-school"},{"company":"Shorelight Education","company_id":null,"location":"Boston, MA","positions":[{"description":"Executed lead management, conversion, and pre-arrival activities in the US Onshore region. Responsible for D2C lead management and conversion, regional visa success, and overall conversion and arrival of new students on campus. Collaborated with regional-based Enrollment Counselors and Enrollment Services Advisors to support agents, prospective international students, and their families with the counseling, application, financial, visa, and pre-arrival processes to Shorelight\'s 16 partner universities and surrounding communities. Drove direct applications, conversion from offer to deposit, conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses.","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Shorelight Education","title":"Enrollment Services Manager"}],"url":""},{"company":"Boston Cares","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters. Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters.","duration":"Sep 2017 Apr 2018 8 months","duration_short":"8 months","end_date":"Apr 2018","start_date":"Sep 2017","subtitle":"Boston Cares","title":"Corporate Volunteer Leader"}],"url":""},{"company":"Kendall College","company_id":"kendall-college","location":null,"positions":[{"description":"Recruited international students from 30+ countries, including: China, Taiwan, South Korea, India, and Southeast Asia through education agents, travel, and daily follow-up via email, phone calls, and social media. Managed and coached the International Enrollment Advisors and Student Workers via weekly side-by-sides, 1-on-1s, phone observes, and KPI coaching. Established SOPs, created reports and forecasts to inform Finance on revenue projections. Improved retention for four consecutive intakes, achieving 0% attrition.Engaged and collaborated with a network of 12 international agents to achieve recruitment targets. Facilitated global agent contract negotiations with legal and executive leadership. Calculated and verified commission payments through BirchStreet AP system. Co-managed digital marketing campaigns with digital marketing managers through translated microsites, SEO (Baidu), and social media in China and Southeast Asia.","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Kendall College","title":"International Enrollment Manager"},{"description":"Counseled prospective students with a consultative, student-centered approach. Recommended programs and concentrations based on goals and motivation.","duration":"Aug 2013 Jan 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2016","start_date":"Aug 2013","subtitle":"Kendall College","title":"Enrollment Advisor"}],"url":"https://www.linkedin.com/company/kendall-college"},{"company":"Swedish Bakery","company_id":"swedish-bakery-inc","location":"Greater Chicago Area","positions":[{"description":"Independently closed and collected payments on over 180 corporate and private social event contracts for greater than $100,000 in sales. I achieved 94% sales to tasting appointment closing rate in 2012.As a manager, I supervised a team of 20 part-time retail bakery clerks and supported back-end sales and marketing. I designed and implemented promotions for bakery products across 4 departments. I also maintained the Facebook, Twitter, Pinterest, Constant Contact, SwedishBakery.com, SinglePlatform, WeddingWire, and theKnot accounts. To support retail sales, I also costed and priced wholesale items that were sold through the retail storefront.","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Swedish Bakery","title":"Sales Manager and Wedding/Custom Cake Consultant"}],"url":"https://www.linkedin.com/company/swedish-bakery-inc"},{"company":"Sofitel Chicago Water Tower","company_id":"sofitel","location":"Greater Chicago Area","positions":[{"description":"Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team. Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team.","duration":"Jan 2010 May 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2011","start_date":"Jan 2010","subtitle":"Sofitel Chicago Water Tower","title":"Baker and Pastry Cook"}],"url":"https://www.linkedin.com/company/sofitel"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"•Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift •Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift","duration":"Jul 2009 Sep 2009 3 months","duration_short":"3 months","end_date":"Sep 2009","start_date":"Jul 2009","subtitle":"Walt Disney World","title":"College Program Intern at Yacht and Beach Club Resorts"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"CareerBuilder.com","company_id":"careerbuildercom","location":"Greater Chicago Area","positions":[{"description":"•Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month •Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month","duration":"Jun 2007 Jun 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2008","start_date":"Jun 2007","subtitle":"CareerBuilder.com","title":"Online Specialist/Account Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"Northwestern Mutual Financial Network","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School •Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School","duration":"Jan 2007 May 2007 5 months","duration_short":"5 months","end_date":"May 2007","start_date":"Jan 2007","subtitle":"Northwestern Mutual Financial Network","title":"Financial Representative Intern"}],"url":""},{"company":"The University of Iowa","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007 •Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007","duration":"Jan 2005 May 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2007","start_date":"Jan 2005","subtitle":"The University of Iowa","title":"Campus Tour Guide"}],"url":""},{"company":"The University of Iowa Hillel","company_id":null,"location":"","positions":[{"description":"Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"The University of Iowa Hillel","title":"Student Co-President"}],"url":""}]', '["Dina Altieri, M.S.Ed., CEC, CCE, CHE “I met Jacqueline, or \\"Jacquie,\\" nearly nine years ago when I was a Chef Instructor and Knowledge Bowl coach at Kendall College in Chicago. There she studied Baking and Pastry and Culinary Arts and was a stellar student. As an educator, students rarely surprise me but Jacquie is someone whose professionalism, leadership, motivation and resilience actually surprised me during the two years she played for the college\'s Knowledge Bowl team. I witnessed her leadership manifest itself in ways I had not anticipated. She and her teammates traveled the United States, earning multiple gold medals and remained undefeated both years at a national level. This trajectory set the team into motion and in the seven following years we remained regionally undefeated. Additionally, she continued to act as a mentor for future teams. After graduation, Jacquie worked for Kendall College as an International Enrollment Manager and at the time, I was the Dean of the School of Culinary Arts. It was my pleasure to interact with her as a colleague in a different capacity. I found her to be very diligent, compassionate and thorough in her daily work and what resonated most was our common approach to putting students first 100% of the time. She is a top-notch individual who would be an asset to any organization. ”","Dana Kirby, MBA “It was a pleasure of working with Jacquie for 4 years at Kendall College . It’s no surprise that Jacquie was promoted to management during her time here. Jacquie is a person with a strong ownership and strives for results all the time. She sees and can address everything from the big picture to the details. She was responsible for many process improvements during her tenure at Kendall. Jacquie is creative, energetic, solutions oriented and highly motivated with great communication skills. She is an asset to any company that she’s with.”"]']
The agent's job is to represent actors and provide superior customer service. Today, the agent is reaching out to the user because they need to discuss potential acting opportunities and training programs.
Agent: ['Padraic W. Confrey', 'Highly-motivated and results-oriented management professional with over 14 years of experience and an exceptionally strong track record of success directing daily operations, spearheading process-improvement efforts, providing superior customer service, and training and leading employees. Innovative, strategic thinker who excels at assessing situations, diagnosing problems, and implementing creative solutions to address even the most complex problems. Empowering natural leader with proven team-building, coaching, and mentoring abilities and adept at leading teams to consistently exceed goals. Loyal consummate professional driven to far exceed expectations.', 'JC WILLIAM AGENCY INC SAG/AFTRA', 'JC William Agency, Inc.', '[{"company":"JC William Agency, Inc.","company_id":null,"location":"NYC","positions":[{"description":"Represent actors 18 and olderCurrently seeking True Triple Threats with no work restrictions and current passports. My clients are submitted across the boards. So that means my musical theatre actors also get submitted for tv, film and commercials. Represent actors 18 and olderCurrently seeking True Triple Threats with no work restrictions and current passports. My clients are submitted across the boards. So that means my musical theatre actors also get submitted for tv, film and commercials.","duration":"Mar 2015 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Mar 2015","subtitle":"JC William Agency, Inc.","title":"Agent"}],"url":""},{"company":"Apple inc","company_id":null,"location":"NYC","positions":[{"description":"","duration":"Jun 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jun 2011","subtitle":"Apple inc","title":"Specialist"}],"url":""},{"company":"Fresh Direct Inc","company_id":null,"location":"","positions":[{"description":"Oversaw and resolved client issues and serviced 67 of the company\'s top 250 accounts. Held direct accountability for client retention and developing strategies to meet all client needs. Generated new, repeat, and referral business by providing outstanding customer service. Up-sold clients on additional products and services.Led 48 accounts to finish above the previous year\'s expenditure during a very challenging economic times Oversaw and resolved client issues and serviced 67 of the company\'s top 250 accounts. Held direct accountability for client retention and developing strategies to meet all client needs. Generated new, repeat, and referral business by providing outstanding customer service. Up-sold clients on additional products and services.Led 48 accounts to finish above the previous year\'s expenditure during a very challenging economic times","duration":"Dec 2007 Sep 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2009","start_date":"Dec 2007","subtitle":"Fresh Direct Inc","title":"Account Manager"}],"url":""},{"company":"VITAL DENT DENTISTRY","company_id":null,"location":"","positions":[{"description":"Directed and oversaw daily office operations for this cutting edge dental practice in the world\'s largest dental corporation. Held direct financial (P&L) and payroll responsibility. Controlled the scheduling and appointment calendar for 12 doctors. Recruited, interviewed, and hired a top-notch medical and support staff. Mentored and led a team of eight associates. Troubleshot and resolved IT issues and served as the in-house IT professional.Expanded this small dental practice from just 5 dentists to 12 dentists in only 6 monthsDiscovered $100K in unprocessed medical services and proactively recovered $94K of these servicesSpearheaded marketing campaigns that increased practice visibility and generated new businessDeveloped and led orientation sessions for newly-hired employees on company policies and office procedures","duration":"May 2006 Dec 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2007","start_date":"May 2006","subtitle":"VITAL DENT DENTISTRY","title":"Director"}],"url":""},{"company":"DALE CARNEGIE TRAINING","company_id":null,"location":"","positions":[{"description":"Partnered directly with clients to determine training needs. Developed individualized training solutions for each client to boost staff performance. Analyzed training courses to ensure training effectiveness.Ranked #9 in the world in productivity levels for a first-year business development specialist (2005)Collaborated with the course leader to develop and deliver several training courses Partnered directly with clients to determine training needs. Developed individualized training solutions for each client to boost staff performance. Analyzed training courses to ensure training effectiveness.Ranked #9 in the world in productivity levels for a first-year business development specialist (2005)Collaborated with the course leader to develop and deliver several training courses","duration":"Jun 2004 Jun 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2006","start_date":"Jun 2004","subtitle":"DALE CARNEGIE TRAINING","title":"Business Development Specialist"}],"url":""},{"company":"CAREER BREAKTHROUGHS UNLIMITED, INC","company_id":null,"location":"","positions":[{"description":"Directed and oversaw daily operations for this coaching, training, and development company in the entertainment industry. Developed and administered the operational budget and analyzed and oversaw company finances. Coordinated and executed several company-wide events. Managed and updated the company website.Conceptualized and established an innovative and extremely successful client referral program that resulted in the company reaching a six-figure sales volume for the first time in company historyCoached and motivated the sales team in consultative sales techniques which led to increased salesTrained and advised the company owner on utilizing several computer applications","duration":"Mar 2001 May 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2004","start_date":"Mar 2001","subtitle":"CAREER BREAKTHROUGHS UNLIMITED, INC","title":"Trainer"}],"url":""},{"company":"LANDMARK EDUCATION CORPORATION","company_id":null,"location":"","positions":[{"description":"Directed daily customer service functions/activities for this customer service center tasked with servicing a diverse international clientele throughout 54 centers around the world of this a global educational company with an emphasis on training and development. Directed and oversaw logistical operations for 100 seminars per month. Coordinated supplies, audio-visual, security, and documentation for each program. Negotiated with vendors to secure the best prices for rental and repair equipment. Also held a leadership position in facility management.","duration":"Jan 1996 Feb 2001 5 years 2 months","duration_short":"5 years 2 months","end_date":"Feb 2001","start_date":"Jan 1996","subtitle":"LANDMARK EDUCATION CORPORATION","title":"Client Relations Manager"}],"url":""},{"company":"Landmark Education","company_id":"landmark","location":"","positions":[{"description":"Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants. Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants.","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"Landmark Education","title":"Manager Advanced Course & SELP"}],"url":"https://www.linkedin.com/company/landmark"},{"company":"Landmark Education Corp","company_id":null,"location":"","positions":[{"description":"Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants. Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants.","duration":"Oct 1997 Mar 1999 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 1999","start_date":"Oct 1997","subtitle":"Landmark Education Corp","title":"Registrar Manager"}],"url":""},{"company":"United States Coast Guard","company_id":"uscoastguard","location":"","positions":[{"description":"Search and Rescue Search and Rescue","duration":"Sep 1976 Nov 1980 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 1980","start_date":"Sep 1976","subtitle":"United States Coast Guard","title":"Third Class Petty Officer"}],"url":"https://www.linkedin.com/company/uscoastguard"}]', '["Scott Fenwick “Padraic was a dedicated representative of his firm, constantly looking for new ways to do business while spreading the word in a positive way about the firm he represented. He did a great deal to introduce his firm to a whole new audience.”","Meryl Sher “Padraic is someone of high integrity and very personable in all his relationships, from both a personal and professional stand point. I have had the opportunity to work with Padraic on many occasions and consider him someone I would work with again. He would be an asset to any organization with which he was affiliated.”"]'] User: ['Lydia Jane Graeff', 'Teaching theatre basics and scene work to students, ages 5-22Creating devised theatre with focuses in cultural and self identity and conflict resolutionCross-curricular projects with English, Humanities and STEM classesCorporate training and public speaking for business professionalsReinforcing the importance of imagination and play for all agesWhy I Do What I Do:Education in the performing arts has the potential to enhance social skills, boost self esteem, advocate teamwork and improve communication skills in all ages.', 'Actor | Director | Playmaker | Acting Coach | Arts Integration Specialist', 'Boston Lyric Opera', '[{"company":"Boston Lyric Opera","company_id":"boston-lyric-opera","industry":"Performing Arts","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Boston Lyric Opera","title":"Resident Teaching Artist"},{"description":"","duration":"Dec 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Boston Lyric Opera","title":"Teaching Artist"}],"url":"https://www.linkedin.com/company/boston-lyric-opera"},{"company":"Company One Theatre","company_id":null,"location":"Boston Adult Technical Academy","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Aug 2017","subtitle":"Company One Theatre","title":"Teaching Artist"}],"url":""},{"company":"WELLESLEY THEATRE PROJECT INC","company_id":null,"location":"Wellesley, MA","positions":[{"description":"","duration":"May 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"May 2017","subtitle":"WELLESLEY THEATRE PROJECT INC","title":"Teaching Artist, Director"}],"url":""},{"company":"True to Life Training","company_id":null,"location":"Greater Boston Area","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jun 2017","subtitle":"True to Life Training","title":"Actor Facilitator"}],"url":""},{"company":"The Lyric Stage Company of Boston","company_id":"the-lyric-stage-company-of-boston","location":"Boston Children\'s Museum","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"The Lyric Stage Company of Boston","title":"Performer"}],"url":"https://www.linkedin.com/company/the-lyric-stage-company-of-boston"}]', '["Elizabeth (Beth) Sharp “Lydia Jane Graeff works well under pressure. She co-instructed a week long children\'s residency working with students ranging from Kindergarten to 12th grade. The week Lydia worked with Performing Arts she underwent many challenges and the residency as well as the performances pulled off extremely well.”","Jesse Borkowski “Lydia is a joy to work with who always brings positive energy to any situation. She is punctual, polite, and professional with a fantastic knack for making other members of a team feel welcome and included.”"]']
The agent's job is to develop software solutions, and today the user is reaching out to the agent because they need assistance with designing and implementing a modern web interface for their project.
Agent: ['Sabrina Akbar', '• A solutions-oriented software developer with background in Python,JavaScript, DevOps, backend and frontend development. • Familiar with AWS cloud computing, test driven development approach, unit testing and functional testing. • Familiar with image processing, computer vision and machine learning algorithms. • Tools and Frameworks: Python, React, Material Ui, Git, JSON, MongoDB, Eclipse, CodeBlocks, Jupyter Notebook, Microsoft Visual Studio, Arduino.', 'Software Developer at General Motors', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Automotive","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"General Motors","title":"Software Developer"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Nostalgia Therapies Ltd.","company_id":"nostalgiacare","location":"","positions":[{"description":"• Developing a client-side application using React frontend and Node backend• Consumed REST APIs to serve data using Axios• Worked on the frontend design using Material UI and React Hooks• Responsible for implementation of Amazon Web Services (AWS) architectures utilizing EC2, S3, Elastic Load Balancer, Auto Scaling, and Amazon EC2 Container Service (ECS). • Developing a client-side application using React frontend and Node backend• Consumed REST APIs to serve data using Axios• Worked on the frontend design using Material UI and React Hooks• Responsible for implementation of Amazon Web Services (AWS) architectures utilizing EC2, S3, Elastic Load Balancer, Auto Scaling, and Amazon EC2 Container Service (ECS).","duration":"Aug 2020 Feb 2021 7 months","duration_short":"7 months","end_date":"Feb 2021","start_date":"Aug 2020","subtitle":"Nostalgia Therapies Ltd.","title":"Software Developer"}],"url":"https://www.linkedin.com/company/nostalgiacare"},{"company":"Lamar University","company_id":"lamar-university","location":null,"positions":[{"description":"• Developed teaching materials, proctored examinations, graded papers, and conducted a class every week.• Advised and coordinated student teams in their respective course projects involving Arduino platform. • Supervised the “Embedded Systems” class consisting of 15 graduate and undergraduate students.","duration":"Oct 2018 Aug 2019 11 months","duration_short":"11 months","end_date":"Aug 2019","start_date":"Oct 2018","subtitle":"Lamar University","title":"Graduate Teaching Assistant"},{"description":"• Arranged student and faculty events, maintained department schedules and performed administrative office duties for the department of computer science • Counselled students in their course registration process, paperwork and filing requirements and university affairs • Collaborated with ISSO (International Student Services Office) to provide career counselling and degree planning sessions for international students","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Lamar University","title":"Graduate Student Assistant"},{"description":"","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Lamar University","title":"Graduate Teaching Assistant (Computer Network)"},{"description":"• Trained and verify a Convolutional Neural Network Model to classify two distinct objects from CIFAR-10 dataset.• Built a prototype of an online banking transaction system where users can perform transactions and view their activity summary online using Java, Spring Boot, MySql and Apache Tomcat.","duration":"Aug 2016 May 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2018","start_date":"Aug 2016","subtitle":"Lamar University","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/lamar-university"},{"company":"NCC Bank Ltd.","company_id":"ncc-bank-ltd-","location":"Dhaka, Bangladesh","positions":[{"description":"• Configured and manages central and branch servers, active directory and group tech policy.• Installed and backed up exchange server and managed client/server administration using SQL Server Databases.• Installed and setup Windows 2003/2008 Dell and HP servers. • Established and run a functional tests to verify the connections using TCP/IP, LAN/WAN, Ethernet, FTP, SMTP, DHCP, DNS, IP addressing, Sub-net masking, routing and switching. • Configured and manages central and branch servers, active directory and group tech policy.• Installed and backed up exchange server and managed client/server administration using SQL Server Databases.• Installed and setup Windows 2003/2008 Dell and HP servers. • Established and run a functional tests to verify the connections using TCP/IP, LAN/WAN, Ethernet, FTP, SMTP, DHCP, DNS, IP addressing, Sub-net masking, routing and switching.","duration":"Jan 2012 Aug 2016 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2016","start_date":"Jan 2012","subtitle":"NCC Bank Ltd.","title":"System Engineer"}],"url":"https://www.linkedin.com/company/ncc-bank-ltd-"}]', '["Prashant Raj Ghimire “Sabrina and I were together for one of the Graduate Electives - CPSC 5375 Machine Learning. She is an extremely talented and focused individual. She always had active participation both during the class and during the online discussions. Sabrina was the team leader for the two separate projects that we had to do as a part of our Machine Learning coursework. She managed the team of 5 people quite easily and effectively. The project dealt with the Marsland\'s and Nielsen\'s implementation of MLP on an MNIST database. She made sure that the team members had a thorough understanding of not just their portion of work, but of the project as a whole. I recommend Sabrina for not only her strong technical skills but also for her great interpersonal skills and I\'m sure she will do great wherever she goes! ”","Mohammad Azharul Islam “Goal-oriented, Hardworking, Team player with excellent interpersonal skill. We have studied together, worked together in different Organizations and found her pro-active and always motivated with can-do-attitude. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']
The agent's job is to optimize sales strategies and drive significant sales growth, and today the user is reaching out to the agent because they need help in improving customer satisfaction and increasing sales in their retail store.
Agent: ['Robert Jackson', 'Sales Executive with extensive experience in consultative selling and key account development within the Consumer Packaged Goods Industry. Skilled in leveraging consumer and category insights that drive significant sales growth and managing portfolio of Fortune 500 Consumer Goods manufacturer. Excels at partnering cross-functionally and collaborating with key decision makers in a variety of markets and Classes of Trade to ensure optimization of sales strategies. Core Competencies: Decisive Leadership, Key Account Development, Strategic Planning, P&L Management, Consultative Selling, Customer Relations, Planning & Organization, Coaching, Communication.', 'Southeast Regional Business Manager at Oberto Brands', 'Oberto Brands', '[{"company":"Oberto Brands","company_id":"oberto","industry":"Food and Beverage Manufacturing","location":"","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Oberto Brands","title":"Southeast Regional Business Manager"}],"url":"https://www.linkedin.com/company/oberto"},{"company":"The Hershey Company","company_id":"the-hershey-company","location":null,"positions":[{"description":"Managed the non-seasonal Hershey portfolio at CVS to include all ads via circular and extra care activity, representing $282M in sales. Responsible for everyday Joint Business plan with CVS to meet key objectives in retail sales and contribution margin within CVS P&L. Team was recognized by CVS as category \\"Vendor of the Year\\" multiple times during my tenure. Teamed with Finance on Hershey P&L to ensure cost effective use of trade funding resulting in net sales growth. Partnered cross functionally with Marketing, Logistics, Inventory Management, Operations and Merchandising within the CVS system to ensure optimization of the Hershey go to market strategy for CVSAccount: CVS Pharmacy","duration":"Nov 2005 Oct 2015 10 years","duration_short":"10 years","end_date":"Oct 2015","start_date":"Nov 2005","subtitle":"The Hershey Company","title":"Customer Sales Executive - CVS"},{"description":"2001- 2005 National Customer Sales Executive, - Club Hershey Foods CorporationManaged the Hershey portfolio at Costco eastern locations and BJ\'s Clubs, $90M in sales. Partnered with Finance on Hershey P&L which ensured cost effective use of trade funding resulting in net sales growth. Produced consistent top line net sales and share growth during 4 years working with the National Club customers. Recognized by BJ\'s Wholesale Club as category \\"Vendor of the Year\\" third year on the business. Accounts: Costco Headquarters and BJ’s Headquarters","duration":"May 2001 Nov 2005 4 years 7 months","duration_short":"4 years 7 months","end_date":"Nov 2005","start_date":"May 2001","subtitle":"The Hershey Company","title":"Customer Sales Executive, National Clubs"}],"url":"https://www.linkedin.com/company/the-hershey-company"},{"company":"The Hershey Company","company_id":"the-hershey-company","location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"The Hershey Company","title":"Sales Development"}],"url":"https://www.linkedin.com/company/the-hershey-company"}]', '["Alan Yarmaloff “I worked directly with Rob for over 3 years and quickly recognized him as a strategic, insightful business partner whose main objective was growing both of our business. Rob\'s knowledge was a key resource for me and his outside of the box thinking led to many successful strategies and programs within my organization. With Rob\'s skill set, he would be a valuable addition to any organization and I value the time in which we worked together. Simply stated, \\"Rob is the best!\\"”","Mariette Mahanti - Morelli “Rob Jackson is a bright and personable individual. I have worked with him for a number of years. He has a desired skill set that includes being able to set goals and execute his deliverables. When Rob finds obstacles, he “self solves” them and always delivers. Some of Rob’s greatest attributes include his ability to develop rapport right away, strategic thinking, tactical execution and incredible patience. He has a very “calm” way about him and has proven to be a great teacher. He can manage a P&L, forecast a plan, use customer marketing & insights, manage retail advertising, and balance a retail customer’s budget in order to deliver a joint business plan. While calling on CVS, he was a key component in our team winning “vendor of the year” three times. Rob is truly a wonderful person both personally and professionally and would be an asset to any team. ”"]'] User: ['Gary Mulvaney', 'Experienced Store Manager with a demonstrated history of working in the retail industry. Skilled in Retail, Sales, Store Management, Customer Satisfaction, and Loss Prevention. Strong sales professional with a AS in Hospitality focused in Restaurant and Hotel Manegment from University of Minnesota-Crookston.', 'Experienced Retail General Manager', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Big Lots Stores","title":"General Manager"},{"description":"","duration":"Apr 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Big Lots Stores","title":"General Manager"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Kmart Corporation","company_id":"kmart","location":null,"positions":[{"description":"Currently working in the West Orange NJ, Kmart. Wanting for a permermant position.","duration":"Apr 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Apr 2009","subtitle":"Kmart Corporation","title":"Store Manager"},{"description":"Currently working in the the Bronx NY Kmart. Wainting for a permermant position.","duration":"Apr 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Apr 2009","subtitle":"Kmart Corporation","title":"Store Manager"}],"url":"https://www.linkedin.com/company/kmart"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"Seasoned professional with versatile retail experience proven success in overseeing a diverse range of projects and stategy to execution and delivery. Leverage a Valuable blend of leadership, creative and analytical abilities that combine ifficiency with imagination to produce bottom-line results. Skilled in team leadership with ability to move form one project to another. Seasoned professional with versatile retail experience proven success in overseeing a diverse range of projects and stategy to execution and delivery. Leverage a Valuable blend of leadership, creative and analytical abilities that combine ifficiency with imagination to produce bottom-line results. Skilled in team leadership with ability to move form one project to another.","duration":"Jul 1993 Jan 2009 15 years 7 months","duration_short":"15 years 7 months","end_date":"Jan 2009","start_date":"Jul 1993","subtitle":"Target","title":"Store Team Lead"}],"url":"https://www.linkedin.com/company/target"},{"company":"Mulvaneys Shamrock Cafe","company_id":null,"location":"","positions":[{"description":"I owned and opeated a small family diner which employeed 1--15 empllyees. I owned and opeated a small family diner which employeed 1--15 empllyees.","duration":"Sep 1992 Sep 1994 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 1994","start_date":"Sep 1992","subtitle":"Mulvaneys Shamrock Cafe","title":"Owner"}],"url":""}]', '["Joe Douge “Working with Gary was a great experience. In our time working together I watched Gary problem solve, strategize ideas both inside and outside the box, and implement solution after solution to drive the team and results to the next level. Gary is a team player constantly working to keep the cogs in the machine moving. Gary mentors those around him while keeping himself open to new ideas. A great fit to any team!!”","Kim Daurio “Gary is a colleague of mine. He and I have been in the retail industry for number of years. Gary is a dynamic leader with an amazing skill set. Gary leads by example and is personable. Gary rallies his teams by communicating and training. Gary focuses on what is important but is always proactive while driving for results. Gary builds teams while he holds himself to the highest standard of accountability. Whatever obstacles should come his way, he will be able to persevere, overcome and excel.”"]']
The agent's job is to recruit and develop a high-caliber field sales organization, and today the user is reaching out to the agent because they need assistance with hiring top sales talent for their high-growth tech startup.
Agent: ['Lubna Ikram', 'A result-oriented and solution-focused professional with 15+ years of technical recruiting experience and exceptional interpersonal and relationship building skills within the hi-tech and medical device and pharmaceutical industry.', 'Talent Acquisition Manager at Sanofi', 'Sanofi', '[{"company":"Sanofi","company_id":"sanofi","industry":"Pharmaceutical Manufacturing","location":"Greater Boston Area","positions":[{"description":"Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people at Sanofi are dedicated to make a difference on patients’ daily life, wherever they live and enable them to enjoy a healthier life.","duration":"Jul 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Sanofi","title":"Talent Acquisition Manager"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"LEDVANCE","company_id":"ledvance","location":null,"positions":[{"description":"","duration":"Sep 2017 Jun 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2019","start_date":"Sep 2017","subtitle":"LEDVANCE","title":"Talent Acquisition Manager"},{"description":"Our strategy consists of three key elements: strengthening the core business, investing in future technologies and entering new markets.In the area of traditional lamps such as compact fluorescent lamps and halogen lamps, our focus is on maintaining and expanding our current market share by maximizing customer proximity and cost efficiency. The same applies to the field of LED lamps, where we intend to increase our market share in “intelligent” LED lamps. We want to achieve this by improving the competitiveness of our entire portfolio, optimizing processes and taking a differentiated approach to our distribution channels.LED technology is also becoming the new standard in the field of luminaires, with growing technology convergence. Here we want to be one of the main global suppliers for both professional and private customers, with attractive pricing and fast, responsive service.In the field of smart and connected products, LEDVANCE will build on the OSRAM LIGHTIFY platform to offer new product lines, also bringing smart lighting devices and smart home products to market.","duration":"Dec 2016 Sep 2017 10 months","duration_short":"10 months","end_date":"Sep 2017","start_date":"Dec 2016","subtitle":"LEDVANCE","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/ledvance"},{"company":"Hologic, Inc.","company_id":"hologic","location":"Marlborough, MA","positions":[{"description":"Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Hologic is also a leader in the development, manufacturing and sales of medical imaging systems and biopsy devices as well as surgical and treatment products, with an emphasis on serving the healthcare needs of women.There has never been a more exciting time to join us. Bright people, working together to pioneer advances in human health care, have created Hologic\'s success. Our company believes that people are our greatest asset and only by recruiting, hiring, developing and retaining the most talented employees can we continue to be successful.","duration":"Jun 2015 Nov 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2016","start_date":"Jun 2015","subtitle":"Hologic, Inc.","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/hologic"},{"company":"MediaTek","company_id":"mediatek","location":"Woburn, MA","positions":[{"description":"Key positions filled included IC Layout Designers, Analog Circuit Designers, Compiler Engineers, Wireless System Engineers and Architects, openings within Corporate Operations i.e. Finance, HR, IT Business Development, Corporate Marketing and Facilities. Key positions filled included IC Layout Designers, Analog Circuit Designers, Compiler Engineers, Wireless System Engineers and Architects, openings within Corporate Operations i.e. Finance, HR, IT Business Development, Corporate Marketing and Facilities.","duration":"Sep 2011 Apr 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2015","start_date":"Sep 2011","subtitle":"MediaTek","title":"Recruiter/HR Generalist"}],"url":"https://www.linkedin.com/company/mediatek"},{"company":"Mavenir (formerly Comverse / Xura ; Nasdaq: CNSI / MESG)","company_id":"mavenir-formerly-comverse-xura-nasdaq-cnsi-mesg","location":"Wakefield, MA","positions":[{"description":"Crucial hiring needs consisted of but were not limited to Finance, Customer Support, Sales and Engineering within the U.S. Crucial hiring needs consisted of but were not limited to Finance, Customer Support, Sales and Engineering within the U.S.","duration":"Mar 2010 Sep 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2011","start_date":"Mar 2010","subtitle":"Mavenir (formerly Comverse / Xura ; Nasdaq: CNSI / MESG)","title":"Recruiting Manager"}],"url":"https://www.linkedin.com/company/mavenir-formerly-comverse-xura-nasdaq-cnsi-mesg"},{"company":"SeaChange International","company_id":"seachange-international","location":"Acton, MA","positions":[{"description":"Joined the company during a major growth period and doubled the employee population over a period of 3 years. Recruited and opened offices in Ireland, Philippines and Turkey. Positions filled in Sales, Finance, Technical Support, Professional Services and Manufacturing. Joined the company during a major growth period and doubled the employee population over a period of 3 years. Recruited and opened offices in Ireland, Philippines and Turkey. Positions filled in Sales, Finance, Technical Support, Professional Services and Manufacturing.","duration":"Aug 2006 Sep 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2009","start_date":"Aug 2006","subtitle":"SeaChange International","title":"Recruiter/HR Generalist"}],"url":"https://www.linkedin.com/company/seachange-international"},{"company":"Getronics","company_id":"kpn","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Getronics","title":"Recruiting Admin II"}],"url":"https://www.linkedin.com/company/kpn"},{"company":"Continental Resources","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Continental Resources","title":"Asset Management Specialist"}],"url":""},{"company":"Winchester Hospital","company_id":"winchester-hospital","location":"","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Winchester Hospital","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/winchester-hospital"}]', '["Donna Doyle “It was a pleasure working with Lubna. She always take the time to get to know a person and also understands what the organization needs as far as talent. She is a very compassionate, enthusiastic employee who takes her job very serious. I would recommend Lubna for any position, she is absolutely wonderful!”","Mary G. Sabolik “Lubna follows up with her new hires, and provides encouragement and feedback as necessary.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']
The agent's job is to build lasting customer relationships with Fortune 1000 clients, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity between Apple and Planet in the high-tech industry.
Agent: ['Jaclyn Schumeyer', 'A focused, driven, and customer-centric sales professional with experience in high-tech. Proven background in both large enterprise and start-ups with a consistent record of sales, leadership, and streamlining complex solution sales to build lasting customer relationships with Fortune 1000 clients.', 'Strategic Accounts', 'Planet', '[{"company":"Planet","company_id":"planet-labs","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Planet","title":"Global Strategic Account Manager"},{"description":"- Diamond Club 2020, Quota attainment 121%- Top 5% performance of Global Sales Organization- Grew global strategic account by 40% to $1M ACV- 15 new logos across 6 verticals- Command of the Message Certification","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"Planet","title":"Enterprise Account Executive, Mid Atlantic"}],"url":"https://www.linkedin.com/company/planet-labs"},{"company":"Apptio","company_id":"apptio","location":null,"positions":[{"description":"- Exceeded quota 2017 & 2018","duration":"Sep 2016 Oct 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2018","start_date":"Sep 2016","subtitle":"Apptio","title":"Strategic Sales"},{"description":"- Area of Focus: Mid-Atlantic region - VA, DC, MD, DE, NJ and PA","duration":"Mar 2015 Sep 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2016","start_date":"Mar 2015","subtitle":"Apptio","title":"Area Sales Director"},{"description":"- Developed, delivered, and measured training and accreditation programs which drove productivity and retention in the Sales Organization- Delivered education to sales to accelerate conversion early in the sales process and increase their competence with Apptio Solutions- Identified gaps in the sales process and made targeted advancements to improve them","duration":"Sep 2014 Apr 2015 8 months","duration_short":"8 months","end_date":"Apr 2015","start_date":"Sep 2014","subtitle":"Apptio","title":"Field Sales Enablement Manager"}],"url":"https://www.linkedin.com/company/apptio"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Parasoft","title":"Director Alliances and Channel Sales"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"BMC Software","company_id":"bmc-software","location":"Greater Pittsburgh Area","positions":[{"description":"- Directors Award 2011- Consistently met or exceeded quota - Directors Award 2011- Consistently met or exceeded quota","duration":"Apr 2009 Feb 2013 3 years 11 months","duration_short":"3 years 11 months","end_date":"Feb 2013","start_date":"Apr 2009","subtitle":"BMC Software","title":"Enterprise Sales"}],"url":"https://www.linkedin.com/company/bmc-software"}]', '["Paul Schreiber “Jaclyn was a Field Sales Trainer at Apptio helping lead new hire training. She has a positive attitude and is a team player. Jaclyn was very prepared for Apptio sales training and helped many new sales reps feel welcome.”","Eileen Wade “I have had the pleasure of working with Jaclyn for the past few years in both joint sales efforts, as well as joint support to customers. Jaclyn is always prepared and focused on how best to serve a prospect or customer. She shares her knowledge as a true team player to ensure everyone is in sync and driving forward together. Working with Jaclyn is a rewarding experience due to her great attitude and fantastic work ethic. ”"]'] User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']
The agent's job is to provide logistics and supply chain consultation, and today the user is reaching out to the agent because they need assistance in optimizing their IT systems and infrastructure at Martin Bros. for improved efficiency and productivity.
Agent: ['Sheri Birchler', 'Sales professional with experience managing major accounts. Specialties: Logistics, Supply Chain Analysis, and Consultation.', 'Boutique Photography Business Owner', 'Sheri Birchler Photography, LLC', '[{"company":"Sheri Birchler Photography, LLC","company_id":null,"location":"Lodi, Wisconsin","positions":[{"description":"To create a memorable and fun experience creating beautiful, timeless portraits for my clients that will increase in value over time. To create a memorable and fun experience creating beautiful, timeless portraits for my clients that will increase in value over time.","duration":"Aug 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Aug 2010","subtitle":"Sheri Birchler Photography, LLC","title":"Business Owner"}],"url":""},{"company":"UPS","company_id":"ups","location":"","positions":[{"description":"-Responsible for maintaining existing and winning new business from some of UPS\'s largest accounts, including all activities related to identifying and acquiring logistical opportunities.-Involved communicating with key decision makers in the customer\'s organization the value of UPS solutions to customers\' logistical needs.-Responsible for developing pricing strategies, maintaining relationships, understanding competitor strategies and capabilities, monitoring contract compliance, and coordinating contract implementations.-Managed a sales territory of major accounts totaling over $20 million in annual revenue.","duration":"Jan 2003 Jun 2021 18 years 6 months","duration_short":"18 years 6 months","end_date":"Jun 2021","start_date":"Jan 2003","subtitle":"UPS","title":"Account Manager"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Covance Laboratories","company_id":"covance-laboratories","location":null,"positions":[{"description":"","duration":"Jan 2001 Jan 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2003","start_date":"Jan 2001","subtitle":"Covance Laboratories","title":"Client Service Coordinator - Food & Drug"},{"description":"","duration":"Aug 1999 Jan 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2001","start_date":"Aug 1999","subtitle":"Covance Laboratories","title":"Chemist - Food and Drug"}],"url":"https://www.linkedin.com/company/covance-laboratories"}]', '["Cindy Prosser “Sheri’s great communication skills helped me solve some high dollar issues and find long term solutions to the problem. She even went above and beyond to follow up and make sure our new process was running smoothly. This kind of customer service combined with all her soft skills would serve any company as a great employee. ”","Edward Hamil “Sheri has been a great partner in bringing cross funtional business solutions to her customer\'s logistics needs. You will get an immediate sense of her personal care and attention as she works as your consultant to achieve your business needs.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']
The agent's job is to represent physicians, group practices, and other health care providers in business transactions and regulatory matters, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event in the healthcare industry.
Agent: ['Sandra P. Greenblatt, Esq.', "For more than 28 years and with reasonable rates and personal attention, I have represented physicians, group practices, other health care providers, payers and entrepreneurs in business transactions, contracts and regulatory matters including HMOs, MSOs, ACOs, TPAs, IPAs, Stark Law advice, Corporate Compliance Programs & more. My goal is to help clients succeed in doing business in today's competitive, highly regulated health care industry. Services include negotiating, drafting and/or reviewing all kinds of contracts, including technology contracts, employment & shareholders' agreements, managed care contracts, LLC operating agreements; buying and selling companies; practical advice on Stark, Safe Harbors, Medicare/Medicaid and other Federal and FL laws governing the health care industry.I believe THE FUTURE OF HEALTH CARE DEPENDS ON MODERN HEALTH INFORMATION TECHNOLOGY and the ability to adapt to change! Before spending significant dollars on hardware, software and consultant services, proper contracts are required, which come only with drafting and negotiation by qualified, experienced attorneys. My role is to help my health care clients benefit from opportunities created by this paradigm shift and/or to adapt their practices to HIT, while staying in compliance with federal and state laws--not a simple task!", 'Board Certified Health Lawyer', 'Lubell | Rosen, LLC', '[{"company":"Lubell | Rosen, LLC","company_id":"lubell-&-rosen-llc","industry":"Law Practice","location":"Coral Gables, FL","positions":[{"description":"Representing physicians, group practices and other health providers and payers in contracts, business transactions and regulatory matters including HMOs, MSOs, TPAs, IPAs, ACOs, Stark Law advice, Corporate Compliance Programs & more to help them succeed in doing business in today\'s competitive highly regulated health care industry. My new firm expands the scope of services I may offer my clients to protect them and their businesses, including medical malpractice defense, estate planning/asset protection, employment law, white collar criminal defense and more.","duration":"May 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"May 2013","subtitle":"Lubell | Rosen, LLC","title":"Partner/Board Certified Health Lawyer"}],"url":"https://www.linkedin.com/company/lubell-&-rosen-llc"}]', '["Michael Feldenkrais “Sandra is a great health law lawyer as well as a very personable person. She really knows how to take care of a client. I would recommend her highly to anyone in the health care industry.”","Renata Calderaro “Sandra Greenblatt is an exceptional attorney who is excellent with follow through and with client relations. I consider her to be an expert in her field and was honored to work with her at Ferrell Schultz. Sandra is a superior professional.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
The agent's job is to develop and promote an AI choreography app, and today they are reaching out to the user, a seasoned Business Analyst, because they need insights and feedback on the potential market demand and usability of the app in various industries such as supply chain marketing, distribution operations, banking, insurance, utility services, and healthcare.
Agent: ['Yvette Abatecola', 'My career focus is on my long standing belief that a computer generated/ machine learning/ AI choreography app is possible. To this end I created a point and click mock-up demo as if an AI & choreography app actually existed. The goal of the mock-up demo is to show how a customer could interact with a choreography app.I have built a career around product and user research for both hardware and software companies and am also a dance and choreography aficionado. The combination of a career in high-tech and long-running involvement in dance and choreography drove my belief in an AI choreography tool. An AI choreography app would be used by professional, amateur, and "just-for-fun" choreographers and dancers as well anyone who plans movement to music (i.e., cheerleading and ice skating coaches, designers of fashion shows, marching band directors, game modelers, and companies who want to keep people on their website).If you share the same interest, it would be delightful to meet.', 'Sr. Market Research Manager with a focus on AI/ML Choreography', 'Anonymous Girlfriend Enterprises LLC (Booklet Series)', '[{"company":"Anonymous Girlfriend Enterprises LLC (Booklet Series)","company_id":"anonymous-girlfriend-enterprises-llc","industry":"Health, Wellness and Fitness","location":"","positions":[{"description":"> Developed marketing strategy> Identified potential customers> Created marketing collateral> Designed product delivery process> Researched potential distributors> Created the mobile version of the website > Developed marketing strategy> Identified potential customers> Created marketing collateral> Designed product delivery process> Researched potential distributors> Created the mobile version of the website","duration":"May 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"May 2020","subtitle":"Anonymous Girlfriend Enterprises LLC (Booklet Series)","title":"Company Owner"}],"url":"https://www.linkedin.com/company/anonymous-girlfriend-enterprises-llc"},{"company":"Services For Brain Injury","company_id":"servicesforbraininjury","location":null,"positions":[{"description":"> Managed, re-designed, and grew the student internship program to help prepare students with brain related disabilities work in office and/or high-tech environments; turned this program into a revenue generating program> Initiated and created the corporate volunteer program to gain visibility, partnerships, and funding from corporations; researched, identified, and invited corporate teams to participate in programs where the teams would interact with our clients providing a bird\'s eye view of the challenges our clients face.> Developed the training to increase and improve our presence on social media> Redesigned the company website","duration":"Jul 2019 May 2020 11 months","duration_short":"11 months","end_date":"May 2020","start_date":"Jul 2019","subtitle":"Services For Brain Injury","title":"Director Of Community Programs"},{"description":"> Researched, identified, and responded to funding opportunities> Managed two separate revenue generating departments that focused on helping adults with disabilities return to work or their highest level of independence> Guided the company\'s first student pilot program designed to give students with brain related disabilities gain work experiences> Presented our company goals and mission to other businesses, non-profits, and government organizations in order to gain partnerships with external entities> Created marketing collateral","duration":"2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"2018","subtitle":"Services For Brain Injury","title":"Director Of Development"}],"url":"https://www.linkedin.com/company/servicesforbraininjury"},{"company":"Anonymous Girlfriend Enterprises LLC (Booklet Series)","company_id":"anonymous-girlfriend-enterprises-llc","location":"","positions":[{"description":"> Wrote content for the booklets> Designed the booklets > Created website> Developed the Anonymous Girlfriend brand> Worked with publishing companies> Researched book design and pricing > Wrote content for the booklets> Designed the booklets > Created website> Developed the Anonymous Girlfriend brand> Worked with publishing companies> Researched book design and pricing","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Anonymous Girlfriend Enterprises LLC (Booklet Series)","title":"Owner & Storyteller & Product Design"}],"url":"https://www.linkedin.com/company/anonymous-girlfriend-enterprises-llc"},{"company":"Adobe","company_id":"adobe","location":"","positions":[{"description":"> Made visible a new customer segment & strategy for the company by identifying an underserved customer base.> Influenced the investment in understanding customer satisfaction by combining attitudinal data with behavioral data.> Streamlined the product feature pipeline for different product groups by categorizing which features would obtain the most customers.> Initiated and simultaneously managed multiple customer tracking studies to gain insight into who’s buying, migration patterns, are they satisfied, and how to retain them.> Designed a study to determine if a new product offering was going to cannibalize an existing flagship product.> Helped the Campaign Marketing team target their messaging to acquire and retain customers by analyzing and prioritizing the barriers that were keeping long standing customers from moving to Adobe’s subscription model.> Created research programs that became foundational, long lasting studies used across the company for strategy.> Wrote RFP’s, managed, coordinated & collaborated with vendors; managed my research budget.","duration":"2007 2017 10 years","duration_short":"10 years","end_date":"2017","start_date":"2007","subtitle":"Adobe","title":"Market Research Manager"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"UPI Government Group","company_id":"upi-government-group","location":"","positions":[{"description":"> Increased customer & partnership interest in the company by redesigning the website, creating new marketing materials, and developing an automated product demo for trade shows.> Brought more customers into the pipeline by writing RFP’s> Cultivated and managed the user group meeting > Authored a 10-year strategic plan > Increased customer & partnership interest in the company by redesigning the website, creating new marketing materials, and developing an automated product demo for trade shows.> Brought more customers into the pipeline by writing RFP’s> Cultivated and managed the user group meeting > Authored a 10-year strategic plan","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"UPI Government Group","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/upi-government-group"},{"company":"Research For Action","company_id":null,"location":"","positions":[{"description":"> Wrote, programmed, and pre-tested questionnaires; designed and presented final reports.> Co-created and taught corporate professionals a class called “Applied Business Intelligence”> Translated complex data into understandable graphs and text in Power Point.> Used both quantitative and qualitative research methodologies from focus groups to choice modeling to segmentation studies to meet the business needs of our clients. > Wrote, programmed, and pre-tested questionnaires; designed and presented final reports.> Co-created and taught corporate professionals a class called “Applied Business Intelligence”> Translated complex data into understandable graphs and text in Power Point.> Used both quantitative and qualitative research methodologies from focus groups to choice modeling to segmentation studies to meet the business needs of our clients.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Research For Action","title":"Market Research & Operations Manager"}],"url":""},{"company":"Agilent Technologies","company_id":"agilent-technologies","location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Agilent Technologies","title":"Market Research Program Manager"}],"url":"https://www.linkedin.com/company/agilent-technologies"},{"company":"HP","company_id":"hp","location":"","positions":[{"description":"","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"HP","title":"Market Research Program Manager"}],"url":"https://www.linkedin.com/company/hp"}]', '["Patrick Kyba “Yvette is very adept at managing research projects. Prior to engaging us, she ensured she had a firm understanding of the business problems and questions the research was meant to answer as well as a framework to solve those problems. In all interactions we had with Yvette, she was always knowledgeable and everyone left with a plan for how to continue the project. Yvette also provides valuable insight during the analysis and reporting phases of projects. In fact, I remain impressed to this day at how she is able to distill complex data analysis and make it understandable and engaging for a wide audience.”","Lori Reiser, CAIP, RHB “Yvette is a strong corporate research charged with working on a complex (multi wave, multi product, multi country) research program that supports ongoing insights in several internal client groups. She develops a new survey yearly, designed to answer the most pressing needs of a diverse group of stakeholders, who she supports year round with customized information and insights. Yvette is a pleasure to work with, treating our company as a valued partner.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']
The agent's job is to recruit healthcare professionals, and today, the agent is reaching out to the user to discuss a potential job opportunity in the healthcare industry.
Agent: ['Whitney Reboulet', 'High-achieving, problem solver with diverse experience in the health services industry including new business development, strategy and planning, account management, and product management. Recognized as a collaborative partner with exceptional communication skills who thinks strategically and executes to plan. With a record of growth, I offer a thoughtful approach to leadership and teamwork, and an unwavering drive to achieve the strategic goals of an organization.', 'VP Account Management, IngenioRx at Anthem, Inc.', 'Anthem, Inc.', '[{"company":"Anthem, Inc.","company_id":"antheminc","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Anthem, Inc.","title":"VP Account Management, IngenioRx"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Express Scripts","company_id":"express-scripts","location":"","positions":[{"description":"","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Express Scripts","title":"Senior Director, Wholesale Markets, Sales and Account Management"}],"url":"https://www.linkedin.com/company/express-scripts"}]', '["Stephanie Vogt “I had the honor of working with Whitney over the last 5 years in the Supply Chain organization at Express Scripts. Whitney is the person you go to when looking to bounce crazy ideas off the wall. She is very thoughtful, thorough, and always excited for a new strategic adventure. In addition - she is a kind person who truly wants to work together to find solutions to whatever opportunities arise. ”","Courtney Stockberger “I worked with Whitney for several years and then reported directly to her for about two years. I had admired her leadership style and ability to execute strategic projects so I was excited when a role on her team became available. I can say first-hand that Whitney is a motivating and caring leader with an innate ability to match her team\'s skills with projects where they will be most effective. She doesn\'t shy away from the tough work and leverages her strong cross-functional relationships to achieve great results. Whitney is the type of leader who people want to follow from role to role, and she\'s an asset to any organization that she is a part of.”"]'] User: ['Emily Davidson', "Clinical Corporate Recruiter: Emily brings 12 years of recruiting experience in the arenas of Healthcare, Tech, Business Solutions, Marketing and Higher Education, with majority taking place in Healthcare Recruiting. She has honed her skills working with all levels of clinical setting healthcare providers, including but not limited to Nurse Practitioners and Physician Assistants, Nurses, Physicians, and Medical Support Professionals, while her candidates and partnering Providers have spanned the country across all specialties.While currently serving as a Clinical Corporate Recruiter with 11.5 years of healthcare experience, she previously served as a contract Corporate Recruiter within the Higher Education space for faculty/adjunct faculty roles, IT positions, enrollment/financial aid advisers, business solutions, advertising and marketing, etc. She has also recruited Healthcare Providers for Travel opportunities with staffing agency. Emily is thorough and exact, with a keen attention to detail within every aspect from the niched skill set of the candidate all the way to very specific and subjective company atmosphere and team dynamic.Her recruiting approach is strategic and pragmatic -- her ability to connect to her hiring managers'\u200b needs urgently and effectively continues to improve with every placement as she builds long-lasting relationships. She is extremely efficient and deliberate in her recruiting process; from sourcing candidates to screening, to in-depth interviews for a variety of potential matches, she works diligently to quickly provide only candidates of the highest echelon of skill, work ethic, and professional persona.Healthcare Recruiting, Direct Hire, Advertising, Account Management, Market Research, CRM, Strategic Planning, Applicant Tracking Systems, Social Media, Marketing, Sourcing.", 'Clinical Corporate Recruiter, Talent Acquisition', 'Matrix Medical Network', '[{"company":"Matrix Medical Network","company_id":"matrix-medical-network","industry":"Hospitals and Health Care","location":"Scottsdale, AZ","positions":[{"description":"","duration":"May 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"May 2017","subtitle":"Matrix Medical Network","title":"Clinical Corporate Recruiter"}],"url":"https://www.linkedin.com/company/matrix-medical-network"},{"company":"AB Staffing Solutions","company_id":"ab-staffing-solutions","location":"Phoenix, Arizona Area","positions":[{"description":"• Sourced and identified best qualified Nursing, Physician, and other Health Care Provider candidates to assist Government and Private Hospital facilities with their contract staffing needs• Maintained communicative relationships with Registered Nurses and Physicians while on contract, promoting continuity of care and increasing strong referral potential• Developed and fostered relationships with hospital staff and hospital clients to ensure both the highest level of customer service as well as most appropriate candidate presentation for every varying department or unit• Attended and promoted relevant recruiting events such as National Travel Nurses Conference","duration":"Aug 2013 May 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2017","start_date":"Aug 2013","subtitle":"AB Staffing Solutions","title":"Senior Healthcare Recruiter"}],"url":"https://www.linkedin.com/company/ab-staffing-solutions"},{"company":"Northcentral University","company_id":"northcentral-university","location":"Scottsdale, AZ","positions":[{"description":"• Sourced, recruited and vetted candidates for faculty and staff positions at well-established higher education institution for a 3-month contract through Professional Employment Solutions.• Candidate types and Departments included but not limited to: faculty/adjunct faculty roles, IT positions, enrollment/financial aid advisers, business solutions, etc• Performed HR functions as needed. • Sourced, recruited and vetted candidates for faculty and staff positions at well-established higher education institution for a 3-month contract through Professional Employment Solutions.• Candidate types and Departments included but not limited to: faculty/adjunct faculty roles, IT positions, enrollment/financial aid advisers, business solutions, etc• Performed HR functions as needed.","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Northcentral University","title":"Corporate Recruiter - Contract"}],"url":"https://www.linkedin.com/company/northcentral-university"},{"company":"Concentric Healthcare Staffing","company_id":"concentric-healthcare-solutions","location":"Scottsdale, AZ","positions":[{"description":"• Recruited and vetted highest quality candidates for variety of Radiological Technologist positions for contract as well as permanent placement. o Abided by strict and essential Joint Commision standards per accredited company policy. o Respected and adhered to HIPAA laws and regulations. o Solicited, understood and internalized widely varying client facility needs based on ultrasound and radiographical imaging machines, platforms, company policies, protocol and procedures to the utmost detail in order to best serve patient requirements keeping in mind client fiscal perameters.• Partnered and strategized with high volume and fast-paced Outpatient Imaging Center and Hospital clients to ensure consistent staff coverage in order to maintain highest standard of patient care.• Researched and pursued potential clients to facilitate new business.• Trained new recruiters to progress Company’s highest standards of recruitment to help meet and surpass projections and fiscal goals.• Built and maintained client relationships in order to augment established Company reputation for highest quality service and standards with pride.• Helped establish and grow not only Radiology Division but Administrative, Pharmacy and Physician/Mid-level divisions in order to broaden scope of Company staffing capabilities.Worked with current employees and candidates to better equip them with the tools to serve client needs and breed them for organic and strategic permanent placement in lieu of concrete job openings.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Concentric Healthcare Staffing","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/concentric-healthcare-solutions"},{"company":"The CementBloc","company_id":"the-bloc","location":"Greater New York City Area","positions":[{"description":"• Managed marketing deliverables throughout successful Ulcerative Colitis drug APRISO product launch as well as partnered on strategic planning for IBD products portfolio.• Helped plan and execute successful launch photo shoot and drug mechanism of action tutorial video.• Conducted and utilized market research to analyze current trends and strategize messaging and • tactical plans over several phases of product launch.• Generated creative briefs, brand maps, positioning statements and other tools that promoted strategic objectives.• Created estimates and managed budgets and billing process throughout intense pre-launch and launch timelines. • Partnered closely with production manager to oversee printing and shipping protocols and ensure quality control.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"The CementBloc","title":"Senior Account Executive - Healthcare Advertising"}],"url":"https://www.linkedin.com/company/the-bloc"},{"company":"Cline Davis & Mann","company_id":"cline-davis-&-mann","location":"Greater New York City Area","positions":[{"description":"Partnered with medical team to compile all protocols used by Pfizer researchers under umbrella brand and cancer-fighting drug Sutent, to be used for its further advancement in indications across tumor types.Managed from concept to fulfillment Global Launch Kit for Pfizer Antifungal drug Eraxis/Ecalta including visual aid, implementation guide, branding guide, journal ad and other pertinent promotional materials.Facilitated development and delivery of Pfizer Coronary Artery Disease-fighting drug Caduet branded anti-hypertensive backgrounder brochure.Created unique interactive direct mail piece for Inverness brand Cholestech LDX machine business, a fast-acting in-house lipid profile diagnostic tool for cardiologists.Created Global Pfizer brand ELIDEL promotional materials such as visual aid, physician flashcards and journal ads","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Cline Davis & Mann","title":"Account Executive - Healthcare Advertising"}],"url":"https://www.linkedin.com/company/cline-davis-&-mann"},{"company":"Royal Bank of Canada, Capital Markets","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Conducted financial research for principals, including 10K, 10Q, annual and research reports, and proxy statements.Researched stockholder information, price/earnings ratios and earning estimates.Organized and managed annual employee recruitment events. Conducted financial research for principals, including 10K, 10Q, annual and research reports, and proxy statements.Researched stockholder information, price/earnings ratios and earning estimates.Organized and managed annual employee recruitment events.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Royal Bank of Canada, Capital Markets","title":"Executive Assistant"}],"url":""},{"company":"The Corporate Executive Board","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Facilitated success of account management team providing necessary support to serving Fortune 500 membership of leading global business research company.Tracked member service activities and ensured integrity of member data.Monitored industry trends and institutional issues for management team. Facilitated success of account management team providing necessary support to serving Fortune 500 membership of leading global business research company.Tracked member service activities and ensured integrity of member data.Monitored industry trends and institutional issues for management team.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"The Corporate Executive Board","title":"Account Management Analyst"}],"url":""},{"company":"The Feldman Group, Inc","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Conducted national, statewide and municipal research for progressive candidates and trade associations.Worked with unions and candidates to develop communication strategies to key voters and demographic groups.Organized and moderated focus groups nationwide, compiling key points for analysis.Developed strategy with media firms on print and television ads for candidates and trade associations. Conducted national, statewide and municipal research for progressive candidates and trade associations.Worked with unions and candidates to develop communication strategies to key voters and demographic groups.Organized and moderated focus groups nationwide, compiling key points for analysis.Developed strategy with media firms on print and television ads for candidates and trade associations.","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"The Feldman Group, Inc","title":"Focus Group Coordinator/Research Associate"}],"url":""}]', '["Jay Ward “I am honored to recommend Emily Davidson for all of the travel nurses out there! Besides a wealth of industry knowledge, Emily brings a trusting and energetic personality to all of her candidates and co-workers while always putting integrity at the top the list in how she goes about her business. Whether you are seeking a career change, additional PRN work, a short or long-term contract, Emily is who you need to call! ”","Megan Roder “Emily has been nothing short of an inspiration as I create my own path in the healthcare recruiting world. She has been an undying resource for me with knowledge, ideas and suggestions. Emily is a very dedicated and determined recruiter who strives to create a great match between client and healthcare professional by asking the right questions and listening to her providers. If you are looking for your next opportunity, I highly recommend reaching out to Emily to help you along your journey!”"]']
The agent's job is to help people find the best combination of rate and coverage for their Home & Auto Insurance, and today the user is reaching out to the agent because they need to inquire about their policy coverage options.
Agent: ['Michael Efland', 'Experienced Independent Insurance Agent with a demonstrated history of working in the insurance industry. Skilled in Long Term Care Insurance, Property & Casualty Insurance, Disability Insurance, Commercial Insurance, and Casualty Insurance. Strong sales professional with a BS focused in Management from University of Hartford.', 'Farmers Insurance Agent', 'Farmers Insurance', '[{"company":"Farmers Insurance","company_id":"farmers-insurance","industry":"Insurance","location":"Norfolk, VA","positions":[{"description":"Commercial Insurance, Home, Auto and Life & Health Insurance. Also Licensed in North Carolina. Commercial Insurance, Home, Auto and Life & Health Insurance. Also Licensed in North Carolina.","duration":"Nov 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Farmers Insurance","title":"Independent Insurance Agent"}],"url":"https://www.linkedin.com/company/farmers-insurance"},{"company":"Allstate","company_id":"allstate","location":"","positions":[{"description":"","duration":"Apr 1998 Nov 2011 13 years 8 months","duration_short":"13 years 8 months","end_date":"Nov 2011","start_date":"Apr 1998","subtitle":"Allstate","title":"Agency Owner"}],"url":"https://www.linkedin.com/company/allstate"}]', '["Arnel Tanyag “Michael is one of the best property insurance agents in the business. Not only does he care, he is well experienced in understanding your needs and wants in any transaction especially when you are buying a home. I appreciate his honesty, his impeccable character, and his ability to communicate. He has a great sense of humor. I highly recommend him to mortgage loan officers and realtors/ real estate agents who wants an insurance agent who can be effective and efficient member of their team. He is part of mine.”","JEFFREY BARR “Michael has been my insurance agent for the past 5 years and he has done a great job. More importantly, he has been a trusted friend and confidante for over 25 years. I trust him with my life.”"]'] User: ['Brian Demarais', 'Always working to help people find the best combination of rate and coverage for their Home & Auto Insurance! I am also looking to hire long-term success-oriented people to continue growing our Sales team!', 'Home & Auto Insurance Advisor and Sales Manager at Smith Allen Insurance', 'Smith Allen Insurance', '[{"company":"Smith Allen Insurance","company_id":"smith-allen-insurance","industry":"Insurance","location":"Dallas/Fort Worth Area","positions":[{"description":"*Helping people find the best combination of rate and coverage for their Home & Auto Insurance.*Actively looking to hire long-term success-oriented people who may or may not have prior insurance sales experience. *Helping people find the best combination of rate and coverage for their Home & Auto Insurance.*Actively looking to hire long-term success-oriented people who may or may not have prior insurance sales experience.","duration":"Dec 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Dec 2014","subtitle":"Smith Allen Insurance","title":"Insurance Advisor and Sales Manager"}],"url":"https://www.linkedin.com/company/smith-allen-insurance"},{"company":"Spectrum of Hope","company_id":"spectrum-of-hope","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2013 Dec 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2014","start_date":"Jun 2013","subtitle":"Spectrum of Hope","title":"Behavior Therapist"}],"url":"https://www.linkedin.com/company/spectrum-of-hope"},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"Bryan/College Station, Texas Area","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Texas A&M University","title":"Teacher’s Assistant for Becky Gates Chlidren Center"}],"url":"https://www.linkedin.com/company/texas-a&m-university"}]', '["Jeanette Edwards, CRS - Dallas “Brian Demarais is the kind of insurance advisor everyone wants. He’s honest and helpful and will take exceptional care of you.”","Bob McCranie “Brian is very knowledgeable and easy to relate to. His calm, professional attitude and knowledge of the insurance industry lead me to choosing him over several others for my insurance needs. He\'s always available to answer questions about my policy and to help my clients out with their needs. I highly recommend Brian and hope you\'ll give him a shot. ”"]']
The agent's job is to recruit potential educators for a teacher education program. Today, the agent is reaching out to the user to discuss their experience and qualifications for a faculty position at the program.
Agent: ['Louisa Todeasa', 'Experienced English Teacher with a demonstrated history of working in the primary/secondary education industry. Skilled in Secondary Education, Middle School Education, Classroom Management, IEP, Lesson Planning, and Educational Technology. Strong education professional with a Sixth Year Certificate focused in English/Language Arts Teacher Education from University of New England.', 'Retired Middle School English Teacher', 'Retired and enjoying Life.', '[{"company":"Retired and enjoying Life.","company_id":"retired-and-enjoying-life.","location":"Pawleys Island, South Carolina, United States","positions":[{"description":"","duration":"Jun 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jun 2015","subtitle":"Retired and enjoying Life.","title":"Retired English Teacher"}],"url":"https://www.linkedin.com/company/retired-and-enjoying-life."},{"company":"Bridgeport Public Schools","company_id":"bridgeport-public-schools","location":"Bridgeport, CT","positions":[{"description":"","duration":"Aug 1999 Jun 2015 15 years 11 months","duration_short":"15 years 11 months","end_date":"Jun 2015","start_date":"Aug 1999","subtitle":"Bridgeport Public Schools","title":"Teacher - Reading/Language Arts"}],"url":"https://www.linkedin.com/company/bridgeport-public-schools"},{"company":"YMCA Leap Program at Stepney School","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1995 Jun 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 1998","start_date":"Sep 1995","subtitle":"YMCA Leap Program at Stepney School","title":"Head Teacher"}],"url":""}]', '["LinkedIn User “This is an excellent teacher. She is a dedicated professional and she enjoys working with young people. Your educational program would benefit from having her be part of your team.”","Tanesha Poyser- Marcelin, MBA, Ms. Ed. “Mrs. Todeasa is truly an asset to the Blackham School Community; she is a wonderful person and a dedicated teacher to her students. She is very detailed oriented and passionate about literature and teaching students to express themselves in written form. She’s always willing to give a lending hand and work collaboratively with teachers and students on several school and community projects. I wish her continued success in the field of Education.”"]'] User: ['Sarah Altschul', 'Seasoned educator leader deeply committed to growing the next generation of equity-driven educators. Highly skilled in Classroom Management, Lesson Planning, Instructional Design, Literacy, Differentiated Instruction, Professional Development and Culturally Responsive Teaching. Exceptional administrative professional with a Masters in Education from University of California, Berkeley.', 'Building The Next Generation of Educators for Equity', 'Alder Graduate School of Education', '[{"company":"Alder Graduate School of Education","company_id":"alder-gse","industry":"Education Administration Programs","location":"","positions":[{"description":"","duration":"Jul 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2022","subtitle":"Alder Graduate School of Education","title":"Interim Residency Director (Richmond Cohort)/Faculty"}],"url":"https://www.linkedin.com/company/alder-gse"},{"company":"University of California, Berkeley","company_id":"uc-berkeley","location":"University of California, Berkeley","positions":[{"description":"","duration":"Aug 2019 Jul 2022 3 years","duration_short":"3 years","end_date":"Jul 2022","start_date":"Aug 2019","subtitle":"University of California, Berkeley","title":"Humanities Pathway Lead and Field Supervisor (Co-Director)"}],"url":"https://www.linkedin.com/company/uc-berkeley"},{"company":"Facing History and Ourselves","company_id":"facing-history-and-ourselves","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2015 Jul 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2019","start_date":"Jul 2015","subtitle":"Facing History and Ourselves","title":"Program Associate"}],"url":"https://www.linkedin.com/company/facing-history-and-ourselves"},{"company":"National Equity Project","company_id":"national-equity-project","location":"","positions":[{"description":"","duration":"Aug 2017 Jun 2018 11 months","duration_short":"11 months","end_date":"Jun 2018","start_date":"Aug 2017","subtitle":"National Equity Project","title":"National Equity Project Fellow"}],"url":"https://www.linkedin.com/company/national-equity-project"},{"company":"Elmhurst United Middle School","company_id":"elmhurst-united-middle-school","location":"Oakland, CA","positions":[{"description":"","duration":"Aug 2011 Jun 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2015","start_date":"Aug 2011","subtitle":"Elmhurst United Middle School","title":"Literacy Coach"}],"url":"https://www.linkedin.com/company/elmhurst-united-middle-school"},{"company":"Aspire Public Schools","company_id":"aspire-public-schools","location":"","positions":[{"description":"","duration":"Jul 2010 Jun 2011 1 year","duration_short":"1 year","end_date":"Jun 2011","start_date":"Jul 2010","subtitle":"Aspire Public Schools","title":"English and Reading Intervention Teacher"}],"url":"https://www.linkedin.com/company/aspire-public-schools"},{"company":"San Lorenzo High School","company_id":"san-lorenzo-high-school","location":"","positions":[{"description":"","duration":"Aug 2004 Jun 2010 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jun 2010","start_date":"Aug 2004","subtitle":"San Lorenzo High School","title":"English Language Arts, ELD and Journalism Teacher"}],"url":"https://www.linkedin.com/company/san-lorenzo-high-school"},{"company":"University of California, Berkeley","company_id":"uc-berkeley","location":"","positions":[{"description":"","duration":"Aug 2003 Jun 2007 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2007","start_date":"Aug 2003","subtitle":"University of California, Berkeley","title":"Project Impact Facilitator"}],"url":"https://www.linkedin.com/company/uc-berkeley"},{"company":"Mt Eden High School","location":"Hayward, California, United States","positions":[{"description":"","duration":"Aug 2002 Jun 2004 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2004","start_date":"Aug 2002","subtitle":"Mt Eden High School","title":"English Language Arts Teacher"}],"url":""}]', '["LinkedIn User “Sarah Altschul embodies a vision of education as it should be: compassionate, intentional, supportive, and hopeful. Her expertise in teacher education is vast and critically-attuned. Every session with Sarah felt so crafted with a deep respect and care for quality, equitable education, which was inspiring and affirming. While there has been no better teacher than this first year of teaching, I can honestly say that the classroom preparation guided by Sarah was one of the most helpful pillars that kept me grounded and steady in this first year. Through both Sarah\'s individual mentorship and the classes she led, we were able to delve into so many different aspects of teaching that helped me engage, grapple with, and solidify my own individual reasons, goals, and stances for teaching. While I cannot understate the value of the philosophical discussions and classroom preparation, one of my biggest and most fond takeaways from Sarah was the care and passion she brought into every space she created. She was able to imbue a genuine sense of warmth, support, and community to the most difficult of spaces, from my nerve-wracking interview into the teacher prep program to a year of Zoom-mediated class sessions. With Sarah at the helm, I knew I was supported, cared for, and accountable for doing the work that I would be proud of. Sarah\'s supportiveness emboldens others to dig deeper, be open and vulnerable, and to strive for more. I couldn\'t have asked for a better mentor figure and feel so lucky to be able to count Sarah as such a foundational part of my own teaching journey.”","Young Whan Choi “Sarah played a vital role in launching the first cohort of social studies pre-service educators at UC Berkeley. Working under Sarah\'s leadership was some of the best experiences I have had as a professional. She communicates clearly and transparently, offers great feedback, exudes enthusiasm and compassion, and leads with humility.”"]']
The agent's job is to provide land investment opportunities in Southern California, and today the user is reaching out to the agent because they are interested in learning more about real estate equity investment as an alternative to retirement programs.
Agent: ['Yuko S.', 'California ENERGY REAL ESTATE is my primary focus today. I am fortunate to live in a time when laws are created, set up and enacted for my business and investments to gain exponential growth while 99% of the general public remains unaware of these changes. > Southern California is the economic powerhouse in the United States and the world. > Well researched Land in SoCal offers average individuals the opportunity to amass great wealth. > “Buy land, they’re not making it anymore.” Mark Twain & Will Rogers. > Less than 1% of the world will take advantage of this opportunity. - Sales Director, Velur Enterprises, Inc. - Land Investment with accreditation in Energy Real Estate - Member Vistage World Wide - KEY Note Speaker for the C-Suite executives - 16 years experience as a Land Investment Advisor - Consultant to private fund managers for high profile athletes and the entertainment industry - Responsible for managing land portfolios for individuals in excess of US $30 million dollars - Expert in managing relationships with sales associates in the local and national level - Personal experience in the real estate industry as a broker and investor - Prudential California Realty, Broker Associate, Luxury Homes Division 1989 to 1996 - City of Mito, Ibaraki Prefecture, Japan Sister City Commission member - Liaison for the city of Mito, Ibaraki Prefecture, Japan and City of Anaheim, California, USA - President 2018-2019 Rotary Club of South Bay Sunrise - Rotary District 5280 Speaker Bureau Member - Former Licensed helicopter pilot - Former jazz violinist', 'SALES DIRECTOR / INVESTMENT ADVISOR / PUBLIC SPEAKER. VELUR ENTERPRISES, INC.', 'Velur Enterprises Inc.', '[{"company":"Velur Enterprises Inc.","company_id":null,"location":"","positions":[{"description":"Velur Enterprises, Inc., is the premier Land Investment company in Southern California. Our core competency is providing the unique opportunity for individuals to create wealth through real estate equity investment, an alternative to retirement programs, 1031-Exchange, or IRA. It\'s great to have an asset that you can actually see, visit and walk on. Buy land in Southern California. They\'re not making anymore! Velur Enterprises, Inc., is the premier Land Investment company in Southern California. Our core competency is providing the unique opportunity for individuals to create wealth through real estate equity investment, an alternative to retirement programs, 1031-Exchange, or IRA. It\'s great to have an asset that you can actually see, visit and walk on. Buy land in Southern California. They\'re not making anymore!","duration":"Jan 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Velur Enterprises Inc.","title":"Sales Director"}],"url":""},{"company":"Vistage Worldwide, Inc.","company_id":"vistage","location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Vistage Worldwide, Inc.","title":"Member"}],"url":"https://www.linkedin.com/company/vistage"},{"company":"Mito-City, Ibarak-Ken, Japan","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Mito-City, Ibarak-Ken, Japan","title":"City of Mito, Sister City Commission Member"}],"url":""}]', '["Tim Salmans, CPCC “Yuko is a quality professional that has guided us with integrity and accountability throughout our entire land banking venture. We are looking forward to many more years of financial growth with her continued guidence. Thank you, Yuko!”","Linda Ehlers “Great personal coach...helps to get and keep you focused on your goals.”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']
The agent's job is to provide outstanding IT services for businesses, and today the user is reaching out to the agent because they need computer repair and data backup and recovery support.
Agent: ['Kathy Repsis', 'Love being the Ambassador for the Orland Park Chamber of Commerce. Meeting the business owners is an important networking event that I love. Ribbon cuttings, touring their new facilities and getting to know the people behind the business they run is a big part of being the Ambassador. Some information when I take a listing: I now feature my listings on all the Social Media web sites, including Twitter, Facebook, and LinkedIn. I have been a real estate agent for over 28 years specializing in the Orland Park, IL area. Sellers love to see pictures of their home on the various web sites that I use as they know buyers are starting their home buying search on the internet. Specialties: Marketing your home on all sites, such as, Zillow, Yahoo and Realtor.com, Trulia.com along with all other 3rd party websites . Many pictures of interior, exterior to promote and showcase your home in its best light. Special marketing to area realtors with Realtor only open house, we need their support, opinions and their client!', 'Real Estate Broker at Keller Williams Preferred Realty', 'Keller Williams Realty, Inc.', '[{"company":"Keller Williams Realty, Inc.","company_id":"keller-williams-realty-inc","industry":"Leasing Real Estate","location":"Orland Park, IL","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Keller Williams Realty, Inc.","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Coldwell Banker Residential Brokerage","company_id":"cbrealty","location":null,"positions":[{"description":"Specializing in **PUTTING HOMES I HAVE UP FOR SALE ON:,Coldwellbankeronline.com, Coldwellbanker.com FACEBOOK , YouTube, Realtor.com,Zillow.com,Twitter,Trulia.com and Yahoo.com","duration":"Feb 2001 Sep 2018 17 years 8 months","duration_short":"17 years 8 months","end_date":"Sep 2018","start_date":"Feb 2001","subtitle":"Coldwell Banker Residential Brokerage","title":"Realtor"},{"description":"Started with Coldwell Banker on Valentine\'s Day 2000 after 9 years at a Re/Max office.","duration":"Feb 2000 Nov 2015 15 years 10 months","duration_short":"15 years 10 months","end_date":"Nov 2015","start_date":"Feb 2000","subtitle":"Coldwell Banker Residential Brokerage","title":"Realtor"}],"url":"https://www.linkedin.com/company/cbrealty"},{"company":"Navistar Inc","company_id":"navistar-inc","location":"","positions":[{"description":"Worked with the Engineers Worked with the Engineers","duration":"Jan 2000 Jan 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2001","start_date":"Jan 2000","subtitle":"Navistar Inc","title":"Temporary Employment Agencies"}],"url":"https://www.linkedin.com/company/navistar-inc"}]', '["Kelly Roy (Rongaus) “Kathy assisted my husband and me during our recent home search. I was a 1st time buyer, and Kathy happily provided guidance, 24/7 availability and patience during the search. She also provided excellent recommendations for several services we needed along the way (for example, a home inspection company). She knows the Elmhurst and Chicagoland area well. Kathy is an awesome real estate agent!”","Carlos Rodriguez “Kathy is a very conscientious and caring person, she is very diligent on her work as a Realtor, you couldn\'t ask for a better Realtor than Kathy Repsis !”"]'] User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']
The agent's job is to work as a Communications Professional at a news network, and today, the agent is reaching out to the user because they need assistance in developing effective advertising solutions for local businesses.
Agent: ['Jessica MacKenzie', 'Communications Professional with extensive experience in news gathering and presentation, rising from Arbitron’s number 84 market to number 1 in 4 years. Excellent organizational and facilitative abilities in creating, monitoring and completing short- and long-term projects. Demonstrates consistent success in fulfilling projects with changing deadlines through resourcefulness and creativity. Quickly acquires proficiency in new skills.', 'Assignment Editor at Fox Business Network', 'Fox Business Network', '[{"company":"Fox Business Network","company_id":"fox-business-network","industry":"Broadcast Media","location":null,"positions":[{"description":"","duration":"Jun 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Fox Business Network","title":"Assignment Editor"},{"description":"","duration":"Oct 2011 Jun 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2013","start_date":"Oct 2011","subtitle":"Fox Business Network","title":"Freelance Assignment Editor"}],"url":"https://www.linkedin.com/company/fox-business-network"},{"company":"NY Resident Tourist","company_id":null,"location":"","positions":[{"description":"My blog centers on tourism in New York. It\'s aimed at both visitors and residents.http://nyresidenttourist.wordpress.com My blog centers on tourism in New York. It\'s aimed at both visitors and residents.http://nyresidenttourist.wordpress.com","duration":"Aug 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Aug 2010","subtitle":"NY Resident Tourist","title":"Blogger"}],"url":""},{"company":"WFUV","company_id":null,"location":"","positions":[{"description":"--Fill-in anchor, writing and voicing local newscasts --Fill-in anchor, writing and voicing local newscasts","duration":"Dec 2010 Jun 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2013","start_date":"Dec 2010","subtitle":"WFUV","title":"News Anchor"}],"url":""},{"company":"BLOOMBERG LP/WBBR","company_id":null,"location":"","positions":[{"description":"News Anchor--Produced and co-hosted the first international news program in the history of Bloomberg using 75% less staff. --Wrote, produced and voiced weekday and weekend newscasts, covering breaking news without any support staff. --Booked and interviewed financial professionals live on-air. Repoter--Independently researched and created a multi-part series on convergence in the telecom industry and the investment opportunities presented by “triple play” packaging by phone and cable companies. Set and met every deadline over 7 months of development. --Reported breaking news for radio and television, including 9/11 and the inaugural flight of the Concorde in 2001, with live hits on location. --Recorded separate interviews to support print stories for multimedia presentations. Writer--Crafted broadcast copy for morning drive program, adhering to strict deadlines and time constraints. --Created commercial copy for ad clients. --Wrote interview questions for other news anchors to use on air. Producer--Directed commercial air talent and mixed audio recordings for air. --Decided content during 6 hours of live programming. --Troubleshot technical solutions as needed. Trainer--Taught new employees about digital audio and other computer programs. --Trained and assigned developmental tasks to summer interns, 50% of whom became full-time employees. --Among the first of all radio staff selected for intensive, advanced company financial training. Subsequently recognized for ability to represent complex economic issues in clear, practical terms.","duration":"Aug 1999 Feb 2009 9 years 7 months","duration_short":"9 years 7 months","end_date":"Feb 2009","start_date":"Aug 1999","subtitle":"BLOOMBERG LP/WBBR","title":"Anchor, Reporter, Writer, Producer, Trainer"}],"url":""},{"company":"WHTG FM","company_id":null,"location":"","positions":[{"description":"--Highlighted community concerns through creating a weekly public service program; interviewed local government officials and non-profit organizations.--Spearheaded a local movie premiere of a small independent film. Wrote all the promotional materials. Incorporated biggest ad clients with free-ticket giveaways at multiple locations; one client noted a 40% increase in foot traffic during promotion. Theatre was 100% full. --Maintained station website. --Highlighted community concerns through creating a weekly public service program; interviewed local government officials and non-profit organizations.--Spearheaded a local movie premiere of a small independent film. Wrote all the promotional materials. Incorporated biggest ad clients with free-ticket giveaways at multiple locations; one client noted a 40% increase in foot traffic during promotion. Theatre was 100% full. --Maintained station website.","duration":"Aug 1996 Aug 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 1999","start_date":"Aug 1996","subtitle":"WHTG FM","title":"News Director, Public Service Director"}],"url":""},{"company":"WOBM FM","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1996 Aug 1996 6 months","duration_short":"6 months","end_date":"Aug 1996","start_date":"Mar 1996","subtitle":"WOBM FM","title":"On-Air Personality"}],"url":""},{"company":"WXTC FM","company_id":null,"location":"","positions":[{"description":"--Awarded solo weekend show during first year in radio. --Created, wrote and voiced sports entertainment segments. --Awarded solo weekend show during first year in radio. --Created, wrote and voiced sports entertainment segments.","duration":"Jan 1995 Mar 1996 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 1996","start_date":"Jan 1995","subtitle":"WXTC FM","title":"On-Air Personality"}],"url":""}]', '["Nicholas Ciavatta “I worked with Jessica for many years, first at WHTG and then at Bloomberg Radio. Jessica was an excellent News and PS Director, but also a fantastic deejay, with great taste in music, a great sense of humor, and an excellent on-air style. Jessica is also an excellent producer, writer and reporter, and we worked on many quality projects together at both radio stations. I highly recommend her.”","Julie Vaughn “I worked with Jessica for nine years at Bloomberg LP where she proved herself a talented, versatile journalist. She\'s a concise, comprehensive writer who can meet any deadline and keep stories up-to-date. She has anchored shifts around the clock as well as reporting both business and general news. And as a producer, Jessica launched an international show previewing the market week, integrating reports and anchors at Bloomberg news bureaus around the world. She\'s also fantastic at special production, from booking the guests to conducting the interviews and writing the scripts for multi-part series.”"]'] User: ['Judy Vavrek', 'I am an experienced General Manager and Sales Manager who has worked in the broadcast field for over 25 years. My success is driven by my ability to build genuine relationships with people. I thrive on helping local businesses grow. Skilled in Sales, Media Buying, Management, Sales Promotion, and Direct Marketing. Strong sales professional with a Bachelors focused in Communications from Clarion University of Pennsylvania.', 'GM / Market Manager at Forever Media Inc.', 'Forever Media', '[{"company":"Forever Media","company_id":"delmarva-broadcasting","industry":"Marketing and Advertising","location":null,"positions":[{"description":"Market Manager of Forever Media Wheeling.","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Forever Media","title":"Market Manager"},{"description":"General Sales Manager of Froggy 104.3 and Pickle 92.1 and Willie 103.5.","duration":"Aug 2015 Sep 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2019","start_date":"Aug 2015","subtitle":"Forever Media","title":"General Sales Manager"},{"description":"","duration":"Jul 2014 Aug 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2015","start_date":"Jul 2014","subtitle":"Forever Media","title":"Brand Consultant"}],"url":"https://www.linkedin.com/company/delmarva-broadcasting"},{"company":"Apollo Professional Cleaning & Restoration","company_id":"apollo-professional-cleaning-&-restoration","location":"","positions":[{"description":"","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Apollo Professional Cleaning & Restoration","title":"Director Of Marketing and Sales Pittsburgh"}],"url":"https://www.linkedin.com/company/apollo-professional-cleaning-&-restoration"},{"company":"106.3 The River & Sports Radio 1430 WEIR","company_id":null,"location":"Weirton, WV","positions":[{"description":"","duration":"Jul 1994 Nov 2012 18 years 5 months","duration_short":"18 years 5 months","end_date":"Nov 2012","start_date":"Jul 1994","subtitle":"106.3 The River & Sports Radio 1430 WEIR","title":"Station Manager"}],"url":""}]', '["“Judy is very detailed at every task she works on. She is the type of person that accomplish what ever she works on.”","“I have known Judy professionally for about 8 years, and through our business relationship have become close friends. Judy is not only a brilliant salesperson, but she knows how to effectively lead her sales team to ensure that their clients are not only getting the best value but are also getting advertising solutions that work for their particular business. Through her involvement in the community, Judy has proven herself as someone who is dedicated to making sure she keeps on top of area happenings as well as devoting her time to making Steubenville a great place to do business.”"]']
The agent's job is to provide technical expertise and develop innovative software solutions, while today the user is reaching out to the agent because they need assistance with troubleshooting and problem-solving in their software development project.
Agent: ['jon wootten', "Technical leader with over 35 years in the software and systems engineering fields, working at all levels from programming to large scale architecture, building innovative and safety critical products for both military and commercial customers. Experienced in software and software system engineering from embedded to distributed applications, from standards base to proprietary, both commercial and military, user oriented and life critical design and fielding. Now working in mobile, optimized networking solutions, including Software Defined Radios, including multi-core SoC's and virtualization technology in embedded systems. Familiar with DITSCAP and DIACAP Certification and Accreditation processes and tools, as well as legacy and agile development methods.Specialties: Embedded product development, including technology roadmaps, security engineering, optimizing software and product development processes, CMMI, and Information Assurance in both Government and Commercial arenas.", 'Staff Systems/Software Engineer, General Dynamics Mission Systems', 'General Dynamics', '[{"company":"General Dynamics","company_id":"general-dynamics","industry":"Defense & Space","location":"Scottsdale, Arizona","positions":[{"description":"Research and Development of new radio features and functions, as well as new architectures including use of multi-core SoC\'s and virtualization. Extensive work with non-US customers, developers and suppliers. Technical lead for GD\'s non-ITAR public service radio in partnership with foreign partners. Supported on-site US Government testing and proposal development with domestic and foreign partners.Active Clearance. Research and Development of new radio features and functions, as well as new architectures including use of multi-core SoC\'s and virtualization. Extensive work with non-US customers, developers and suppliers. Technical lead for GD\'s non-ITAR public service radio in partnership with foreign partners. Supported on-site US Government testing and proposal development with domestic and foreign partners.Active Clearance.","duration":"Feb 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Feb 2010","subtitle":"General Dynamics","title":"Staff Systems/Software Engineer"}],"url":"https://www.linkedin.com/company/general-dynamics"},{"company":"Maricopa County Cooperative Extension","company_id":null,"location":"","positions":[{"description":"Cooperative Extension plays a unique role by bringing the University of Arizona to both urban and rural Maricopa County. Maricopa County is home to almost four million people, each with unique needs. Extension provides practical information and education to help people make their lives better. Outreach efforts translate relevant University of Arizona research into effective practices people can put to immediate use in their homes and businesses. A copy of our 2014 Annual Report can be found here and to read our latest newsletter click here.Our Advisory Board members, appointed by our County Supervisors, help support and direct our programs. The Board advises the County Extension Director and the Extension faculty on community needs to make science useful for people in their everyday lives.","duration":"Feb 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Maricopa County Cooperative Extension","title":"Advisory Board member representing Maricopa County District 1"}],"url":""},{"company":"Roots N Boots Queen Creek Pro Rodeo Committee","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Sep 2010","subtitle":"Roots N Boots Queen Creek Pro Rodeo Committee","title":"Chairman"}],"url":""},{"company":"Friends of Horseshoe Park","company_id":null,"location":"","positions":[{"description":"Friends of Horseshoe Park (FOHP) is 501(c)3 non-profit. The mission of FOHP is to support the Town of Queen Creek’s Horseshoe Park and Equestrian Centre (HPEC) and to foster Queen Creek’s rural heritage. Horseshoe Park and Equestrian Centre (HPEC) is owned and operated by the Town of Queen Creek, Queen Creek, Arizona. Friends of Horseshoe Park (FOHP) is 501(c)3 non-profit. The mission of FOHP is to support the Town of Queen Creek’s Horseshoe Park and Equestrian Centre (HPEC) and to foster Queen Creek’s rural heritage. Horseshoe Park and Equestrian Centre (HPEC) is owned and operated by the Town of Queen Creek, Queen Creek, Arizona.","duration":"Apr 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Apr 2010","subtitle":"Friends of Horseshoe Park","title":"President"}],"url":""},{"company":"Town of Queen Creek","company_id":"townofqc","location":"","positions":[{"description":"Two term member of the Town Council. Past member of Planning and Zoning as well as numerous committees. Two term member of the Town Council. Past member of Planning and Zoning as well as numerous committees.","duration":"2002 Jun 2010 8 years","duration_short":"8 years","end_date":"Jun 2010","start_date":"2002","subtitle":"Town of Queen Creek","title":"Councilmember"}],"url":"https://www.linkedin.com/company/townofqc"},{"company":"Arias System Concepts","company_id":null,"location":"","positions":[{"description":"Systems/Software engineer and QA lead. Tasks include: customer program system engineering and lead Information Assurance engineer. Internal tasks include company QA, roadmap creation, product/technology investigation and IRAD systems engineering. Systems/Software engineer and QA lead. Tasks include: customer program system engineering and lead Information Assurance engineer. Internal tasks include company QA, roadmap creation, product/technology investigation and IRAD systems engineering.","duration":"Jan 2005 Jan 2010 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2010","start_date":"Jan 2005","subtitle":"Arias System Concepts","title":"Software System Engineer"}],"url":""},{"company":"Intel","company_id":"intel-corporation","location":"","positions":[{"description":"With a team of peer architects, responsible for all technical definition and oversight of RAID PC board level products. Responsible for Intel’s leading edge, TTM, Serial ATA (S-ATA) and Serial Attached SCSI (SAS) RAID products. With a team of peer architects, responsible for all technical definition and oversight of RAID PC board level products. Responsible for Intel’s leading edge, TTM, Serial ATA (S-ATA) and Serial Attached SCSI (SAS) RAID products.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Intel","title":"Software Architect"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"Various positions in various divisions including Motorola Computer Group and Government Electronics Group. Various positions in various divisions including Motorola Computer Group and Government Electronics Group.","duration":"1991 2005 14 years","duration_short":"14 years","end_date":"2005","start_date":"1991","subtitle":"Motorola","title":"Software Architect"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Honeywell Information Systems","company_id":"honeywell","location":"","positions":[{"description":"","duration":"1983 1986 3 years","duration_short":"3 years","end_date":"1986","start_date":"1983","subtitle":"Honeywell Information Systems","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Paul Matz “Jon is a knowledgeable Software & Systems Engineer with significant experience in multiple domains. His focus for us in the past has been Information Assurance oriented. He is not afraid of hard work, and is a committed resource. We have been lucky to have him on our team.”","Jan Mackulak “Jon and I worked together at ASC in preparation for ASC\'s SEI CMMIv1.2 Level 3 SCAMPI Assessment. Jon\'s role as process sponsor (as well as his role of sw/sys technical and quality lead on his projects) inspired the rest of the engineers on his projects. Jon and I worked on numerous Government Motorola projects over 20 years ago, and it\'s hard to find a more dedicated individual on a team. Jon works hard, but works smart. He is a born leader and mentor who leads by example. His technical and management work and decisions are timing and insighful. Most important, Jon is always there for your team and always there with a smile on his face. He is an outstanding Software Systems Engineer and I would highly recommend Jon to any project desiring a successful outcome.”"]'] User: ['Natalie Wang', '• 17 years JAVA working experience and full lifecycle software development experience.• Solid expertise in troubleshooting, problem solving, and programming.• Self-motivated, result-oriented, independent, and excellent team player. • Experienced in Agile development, test driven design.', 'Senior Software Engineer at Stanford University', 'Stanford University, Admintrative Systems', '[{"company":"Stanford University, Admintrative Systems","company_id":"stanford-university","industry":"Higher Education","location":"Stanford, CA","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Stanford University, Admintrative Systems","title":"Sr Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"HyTrust","company_id":"entrust","location":"","positions":[{"description":"Lead REST API development Lead Automation Framework","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"HyTrust","title":"Sr. Automation Engineer"}],"url":"https://www.linkedin.com/company/entrust"},{"company":"Stanford University, School of Medicine","company_id":null,"location":"Stanford, CA","positions":[{"description":"Lead Software Engineer Community Academic Profiles (CAP)","duration":"May 2008 Aug 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2013","start_date":"May 2008","subtitle":"Stanford University, School of Medicine","title":"Sr. Application Engineer"}],"url":""},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"Administrative Systems","duration":"Feb 2002 May 2008 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2008","start_date":"Feb 2002","subtitle":"Stanford University","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Electron Economy","company_id":null,"location":"","positions":[{"description":"Member of Architecture team that designed and developed the intelligent agent-based infrastructure for the company’s supply chain transaction management engine.","duration":"May 2000 Jun 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2001","start_date":"May 2000","subtitle":"Electron Economy","title":"Sr. Software Engineer"}],"url":""},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2000 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2000","start_date":"Jan 1997","subtitle":"Sun Microsystems","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"}]', '["“Natalie is a very intelligent, smart, detail oriented engineer, and also very easy going. I\'m so happy to know her and be her colleague for 5 years.”","“Natalie is one of the best developers that I have ever worked with. She is able to carry multiple tasks simultaneously, deliver the tasks with high quality and accuracy within the tight deadlines. As a senior software engineer, Natalie has both the depth and breadth. The projects that she worked on often require that the developers have comprehensive knowledge in UI, JSP, database and etc. Natalie is also a team player. It takes me no time to find out that she is very easy to work with. She is always willing to land her hands to others.”"]']
The agent's job is to provide executive coaching services, and today the user is reaching out to the agent because they need assistance in setting short and long-term goals and creating a personal mission statement to improve their work-life balance and career satisfaction.
Agent: ['Nicole Battaglioli', 'I am an Assistant Professor of Emergency Medicine at Emory University. My educational focus is on learner centered learning theory, physician wellness and learner remediation through an assessment based executive coaching model.I am also a freelance executive coaching consultant working with early career professionals. At Komorebi, I am dedicated to helping you grow! I can help you set short and long term goals and create a personal mission statement for yourself that will help keep you on track. Komorebi Coaching is executive coaching focused on improving personal wellness and geared towards those early in their career! Coaching meetings can be held virtually or in person in the Atlanta area. I also offer sliding scale services for those going through period of career transition.', 'Assistant Professor at Emory University School of Medicine', 'Emory University School of Medicine', '[{"company":"Emory University School of Medicine","company_id":"emory-university-school-of-medicine","industry":"Higher Education","location":"Atlanta, GA","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Emory University School of Medicine","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/emory-university-school-of-medicine"},{"company":"Komorebi Coaching","company_id":null,"location":"","positions":[{"description":"I am working towards becoming a certified coach with the International Coach Federation!Four years of experience in teaching, mentorship, and goal setting.Certificate in Foundations of Positive Psychology, University of Pennsylvania.Education in Conflict Resolution from Cornell. Education in Diversity and Inclusion from the University of Michigan. Experience mentoring and coaching Chief Residents from various institutions as a part of the Academic Life in EM Chief Resident Incubator with a focus on personal goal setting, personal mission statement development and professional development opportunities.https://www.komorebicoaching.com","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Komorebi Coaching","title":"CEO/ Founder"}],"url":""},{"company":"University of Kentucky College of Medicine","company_id":"university-of-kentucky-college-of-medicine","location":"","positions":[{"description":"","duration":"Apr 2018 Sep 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2019","start_date":"Apr 2018","subtitle":"University of Kentucky College of Medicine","title":"Assistant Program Director/ Assistant Professor"}],"url":"https://www.linkedin.com/company/university-of-kentucky-college-of-medicine"},{"company":"Mayo Clinic Rochester","company_id":"mayo-clinic-rochester","location":"Rochester, Minnesota Area","positions":[{"description":"","duration":"Jun 2016 Apr 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2018","start_date":"Jun 2016","subtitle":"Mayo Clinic Rochester","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/mayo-clinic-rochester"},{"company":"WellSpan Health","company_id":"wellspan-health","location":"","positions":[{"description":"","duration":"Jul 2013 Jun 2016 3 years","duration_short":"3 years","end_date":"Jun 2016","start_date":"Jul 2013","subtitle":"WellSpan Health","title":"Resident Physician"}],"url":"https://www.linkedin.com/company/wellspan-health"}]', '["“I am reshaping how I approach work, life and the balance between the two and Nicole has been instrumental in guiding me through this re-evaluation. After our first session I felt more grounded, with a new level of clarity and sense of control. I really appreciated her ability to focus on my core values and goals and figure out small steps to take to move toward these. I am grateful for her support and ability to challenge me to take action. I would highly recommend her services to anyone who needs a extra help getting to a more satisfying and peaceful place in their work/life balance.”","“Nicole was fabulous. This is the best interview coaching I’ve had. She made me feel very comfortable about promoting myself and answering difficult questions. Definitely worthwhile. Thanks Nicole. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
The agent's job is to develop and implement large scale, multi-tier business critical systems in the banking sector, and today, the agent is reaching out to the user because they need assistance with digital transformation and enterprise applications for their company.
Agent: ['Michael Sapozhnikov', '• Fifteen+ years of experience in development and implementation of large scale, multi-tier business critical systems in the banking, financial, entertainment and other sectors using Core Java, Python, J2EE, Swing, enaml and Web Technologies.• Experience with low-latency server side design and performance improvements utilizing concurrency and multithreading.• Strong mathematical background, solid analytical, decision-making, problem-solving and object oriented programming/design skills.• Designed mathematical and numeric models of the different thermal technological processes of heat and mass transfer with fixed and moving boundary (Stefan type) problems. Designed numeric algorithms and explored processes on the basis of these numeric models.• Performed modeling, design and implementation of an optimal control problem for maximization of recovered gas using dynamic, linear, and non-linear programming methods. Solved the accompanying calibration and inverse problems.• Strong Web Services experience. Worked on open source Apache AXIS project, have test cases and bug fixes in AXIS distribution. • A self motivated rapid learner with strong interest in finance. Have Certificate in Quantitative Finance (CQF).• Dependable performer under pressure to meet critical deadlines. Flexible work style according to project dynamics. Strive for excellence in everything.Specialties: Research and Development ● Architecture & Design ● Quantitative Analytics ● System Integration ● Mathematical & Numerical Modeling ● Web Services ● Server and Client side Development ● User Interface ● Production Support, Maintenance & Troubleshooting ● Numerical Methods ● Database Development ● Performance Tuning ● Benchmarking ● Mentoring Java, Python, Athena, Hydra, C++, Swing, Software Integration, Maven, Web Services, AXIS, SQL, Oracle, Sybase, PL/SQL, Ant, JUnit, JMockit, Spring, MATLAB, Excel', 'Application Architect at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Bank of America","title":"Vice President"},{"description":"","duration":"Jun 2019 Jul 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2021","start_date":"Jun 2019","subtitle":"Bank of America","title":"Application Architect"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Jersey City","positions":[{"description":"Wealth Management Wealth Management","duration":"Oct 2017 Nov 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2018","start_date":"Oct 2017","subtitle":"JPMorgan Chase & Co.","title":"Consultant"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Citi","company_id":"citi","location":"Greater New York City Area","positions":[{"description":"Front office, Program Trading Technology. Front office, Program Trading Technology.","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"Citi","title":"Vice President"}],"url":"https://www.linkedin.com/company/citi"},{"company":"JPMorgan Chase","company_id":"jpmorganchase","location":"Greater New York City Area","positions":[{"description":"Worked in a global front office team on AccessFX project. Worked in a global front office team on AccessFX project.","duration":"Jun 2014 Apr 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2016","start_date":"Jun 2014","subtitle":"JPMorgan Chase","title":"FX eTrading Developer, AVP"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"BNP Paribas","company_id":"bnp-paribas","location":"Jersey City","positions":[{"description":"Worked on the Lynx project in the bank’s Prime Brokerage division in the Custody and Clearance Technology team. Worked on the Lynx project in the bank’s Prime Brokerage division in the Custody and Clearance Technology team.","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"BNP Paribas","title":"Consultant"}],"url":"https://www.linkedin.com/company/bnp-paribas"},{"company":"JPMorgan Chase","company_id":"jpmorganchase","location":"Greater New York City Area","positions":[{"description":"Worked on Thunderdome project - strategic middle office post-trade global client servicing platform. Worked on Thunderdome project - strategic middle office post-trade global client servicing platform.","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"JPMorgan Chase","title":"Consultant"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Enterprise Engineering, Inc.","company_id":"enterprise-engineering-inc","location":"Greater New York City Area","positions":[{"description":"EEI is a financial services and software company that provides mid-office and front-office solutions to financial institutions.Worked on EnterpriseFTX suite of products which provides an integrated, all-in-one OFX solution and standards-independent platform for a wide variety of financial services, including banking, brokerage, investments, bill payment, insurance and retirement services. EEI is a financial services and software company that provides mid-office and front-office solutions to financial institutions.Worked on EnterpriseFTX suite of products which provides an integrated, all-in-one OFX solution and standards-independent platform for a wide variety of financial services, including banking, brokerage, investments, bill payment, insurance and retirement services.","duration":"Jan 2013 Jul 2013 7 months","duration_short":"7 months","end_date":"Jul 2013","start_date":"Jan 2013","subtitle":"Enterprise Engineering, Inc.","title":"Consultant"}],"url":"https://www.linkedin.com/company/enterprise-engineering-inc"},{"company":"JPMorgan Chase","company_id":"jpmorganchase","location":"Greater New York City Area","positions":[{"description":"Worked on Credit Reserve Investigation and Analysis (Cristal) system, which provides CPG (Credit Portfolio Group) with Global Credit Risk Management, P&L and Position tool to manage global credit risk, including traditional credit products and counterparty credit risk arising from OTC derivative transactions. * Improved latency, throughput and overall time performance of daily CVA sensitivities retrieval and loading process utilizing concurrency and multithreading. * Performed miscellaneous PnL report enhancements.","duration":"May 2012 Oct 2012 6 months","duration_short":"6 months","end_date":"Oct 2012","start_date":"May 2012","subtitle":"JPMorgan Chase","title":"Consultant"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Axispoint","company_id":"axispoint","location":"Greater New York City Area","positions":[{"description":"Worked on a licensing project for a major music publishing company, provided architecture, design, development and implementation of new functionality and miscellaneous enhancements on both server side and client side. Performed miscellaneous integrations of the core distributed application with other external systems. Worked on a licensing project for a major music publishing company, provided architecture, design, development and implementation of new functionality and miscellaneous enhancements on both server side and client side. Performed miscellaneous integrations of the core distributed application with other external systems.","duration":"2005 2012 7 years","duration_short":"7 years","end_date":"2012","start_date":"2005","subtitle":"Axispoint","title":"Senior Developer/Software Architect"}],"url":"https://www.linkedin.com/company/axispoint"},{"company":"AXS-One (former Computron Software, now part of Unify)","company_id":"axs-one","location":"Rutherford, NJ","positions":[{"description":"* Worked on architecture, analysis, design, infrastructure support and implementation of new technologies. Wrote business applications, tools, prototypes and demos that use and support those technologies. * Analysis, design and development of the component and application Web Services, where every business component and business application could be accessed through Web Services.* Fixed several bugs in Apache AXIS, have test cases and bug fixes in standard AXIS distribution that are available to everybody who downloads and uses AXIS from Apache website.* Design and implementation of Workflow User Administration product that allows access to all products with single sign-on and utilizes standard app server and open-source components. * Analysis, design and development of the Next Generation project (NXG), Componentware project and AR Enhancements (standalone adjustments, item summary, Restart/Recovery and others).","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"AXS-One (former Computron Software, now part of Unify)","title":"Senior Java Developer"}],"url":"https://www.linkedin.com/company/axs-one"},{"company":"Proworks Systems","company_id":null,"location":"Fair Lawn, NJ","positions":[{"description":"Was teaching Java for Programmers class. Was teaching Java for Programmers class.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Proworks Systems","title":"Java Instructor (part time)"}],"url":""},{"company":"The Chase Manhattan Bank","company_id":"jpmorganchase","location":"Brooklyn","positions":[{"description":"Worked on development, implementation, troubleshooting, and maintenance of the Accounts Receivable System for the Chase Bankcard Services which supported 13 million accounts with more than a million daily posted transactions with 24/7 system availability and assets in excess of $12 billion. Worked with new credit card products which represent partnerships between Chase Manhattan and other companies on different co-branded and statement conversion projects which were considered the mission critical projects for 1995-1997. Was involved in solving real time production problems, new development, enhancements and maintenance.","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"The Chase Manhattan Bank","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"PPL Corporation","company_id":"ppl-corporation","location":"","positions":[{"description":"Worked on the development and implementation of the Transportation Maintenance Management System. Worked on the development and implementation of the Transportation Maintenance Management System.","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"PPL Corporation","title":"Programmer/Analyst (Consultant)"}],"url":"https://www.linkedin.com/company/ppl-corporation"},{"company":"State University Computer Center","company_id":null,"location":"","positions":[{"description":"Worked on design and implementation of the Management Information System for one of the world’s largest gas fields - Urengoy gas field in Western Siberia:• Modeling, design and implementation of optimal control problem of maximization an amount of recovered gas using dynamic and non-linear programming methods. Extensive interaction with users in all phases of the project.• Worked on an accompanying calibration problem for determining coefficients of the model.• Worked on inverse problem of recovering the fixed/planned required output.","duration":"1986 1992 6 years","duration_short":"6 years","end_date":"1992","start_date":"1986","subtitle":"State University Computer Center","title":"Lead Software Engineer-Mathematician"}],"url":""}]', '["Carol Maccio “Michael worked in the Credit Card Statement development team on various co-brand products and on statement conversion projects. He was very diligent on all of his projects. His work and work ethics are very good. At the time Michael and I worked together, he was very interested in newer technologies and was studying JAVA which was a relatively new technology at the time. I would highly recommend Michael as a dedicated employee.”","John Byrne “I worked with Michael to develop leading edge web services interfaces. He was very capable, and hard working. I enjoyed working with him very much.”"]'] User: ['Ravigopal Gade', '.', 'Senior Director, Digital Transformation and Enterprise Applications at Calix', 'Calix', '[{"company":"Calix","company_id":"calix","industry":"Software Development","location":null,"positions":[{"description":"Digital Transformation and Enterprise Applications Lead","duration":"Apr 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Calix","title":"Senior Director, Digital Transformation and Enterprise Applications"},{"description":"IT Enterprise Applications Lead","duration":"Oct 2011 Mar 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2015","start_date":"Oct 2011","subtitle":"Calix","title":"Director, IT Enterprise Applications"}],"url":"https://www.linkedin.com/company/calix"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"Palo Alto CA","positions":[{"description":"• •","duration":"Nov 2008 Sep 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2011","start_date":"Nov 2008","subtitle":"HP Enterprise Services","title":"Sr. Delivery Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Symantec","company_id":"symantec","location":"Mountain View CA","positions":[{"description":"","duration":"Mar 1999 Nov 2009 10 years 9 months","duration_short":"10 years 9 months","end_date":"Nov 2009","start_date":"Mar 1999","subtitle":"Symantec","title":"Sr Manager"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Intelligent Systems, Inc","company_id":null,"location":"Gaithersburg MD","positions":[{"description":"","duration":"May 1995 Feb 1999 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 1999","start_date":"May 1995","subtitle":"Intelligent Systems, Inc","title":"Project Manager"}],"url":""},{"company":"Everest Consultants, Inc.","company_id":"everest-consultants-inc-","location":"Corvallis, Oregon Area","positions":[{"description":"","duration":"Nov 1993 Apr 1995 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 1995","start_date":"Nov 1993","subtitle":"Everest Consultants, Inc.","title":"Techno Functional Business Analyst"}],"url":"https://www.linkedin.com/company/everest-consultants-inc-"}]', '["Suresh Rajasekaran “Ravi has the ability to see opportunities in the market were always spot on and the way he treated every member of the team as complete equals is a rare but defining trait. I was extremely lucky to work for Ravi during my short tenure at Calix. He built a brotherhood among the team members not only in profession but on health aspect as well. Ravi has the natural ability to relate to people on a human level, while keeping himself and his teammates on task in an effort to satisfy any business objective. He has a keen sense of optimally utilizing the very limited resources available at Calix to maximum effect. His boundless positive energy has helped me personally to take a huge decision and get through some tough times during my tenure.”","Rama Krishna “Ravi has managed multiple technical tracks within Order 2 Fulfillment area covering a number of projects from time to time. He is technical savvy, keeps close tabs on tasks on a number of projects at the same time. He is a long timer with Symantec and knows the history of so many processes/programs @ Symantec. I wish him good luck!!”"]']
The agent's job is to provide technical sales engineering at Harness. Today, the user is reaching out to the agent because they need assistance with software implementation and customer engagement.
Agent: ['Chris Storz', 'Ranked 23rd in the world at copy-pasting from Stackoverflow. As a Pokemon master, a user of the quick attack force-multiplication. Successfully applied leetcode in a way that provided business value one time. Never work hard when you can script it. Been clocked as “trouble when you walked in”. Fronted a multi-platinum ska band in the 90’s. Full stack technical leader with over a decade in software development and customer implementations. A short list of experience includes writing software in PHP, Python and Go, designing/architecting countless solutions, leading customer implementations, and presales engagement. Every new challenge presents a new opportunity to learn. Specialties: Software Development Technical Architecture Technical Implementations DevOps & CI/CD Sales Engineering Getting shit done', 'Making software delivery better @ Harness', 'Harness', '[{"company":"Harness","company_id":"harnessinc","industry":"Software Development","location":"San Diego, California, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"Harness","title":"Enterprise Sales Engineer"}],"url":"https://www.linkedin.com/company/harnessinc"},{"company":"Independent","company_id":null,"location":"","positions":[{"description":"Consulting, freelance work, & software projects Consulting, freelance work, & software projects","duration":"Jan 2004 - Present 18 years 6 months","duration_short":"18 years 6 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Independent","title":"Technical Consultant"}],"url":""},{"company":"BlueCat","company_id":"bluecat-networks","location":null,"positions":[{"description":"","duration":"Sep 2019 Apr 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2021","start_date":"Sep 2019","subtitle":"BlueCat","title":"Senior Integration Architect"},{"description":"","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"BlueCat","title":"Integration Lead"},{"description":"","duration":"Apr 2017 Jan 2018 10 months","duration_short":"10 months","end_date":"Jan 2018","start_date":"Apr 2017","subtitle":"BlueCat","title":"Integration Engineer"}],"url":"https://www.linkedin.com/company/bluecat-networks"},{"company":"PTC","company_id":"ptcinc","location":null,"positions":[{"description":"","duration":"Jul 2012 Apr 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2017","start_date":"Jul 2012","subtitle":"PTC","title":"Technical Architect"},{"description":"","duration":"Jul 2012 Mar 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2016","start_date":"Jul 2012","subtitle":"PTC","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/ptcinc"},{"company":"Global Media Outreach","company_id":"globalmediaoutreach","location":"Campbell, CA","positions":[{"description":"","duration":"Dec 2011 Jun 2012 7 months","duration_short":"7 months","end_date":"Jun 2012","start_date":"Dec 2011","subtitle":"Global Media Outreach","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/globalmediaoutreach"}]', '["Christopher Meyer “Chris doesn\'t accept the status quo when it comes to what he is working on. Always strives to find a way to improve process or make things better for some aspect of the customer. I\'ve been impressed with how he will dive right into a problem, whether it be a broken process or customer issue, and come back quickly along with it being a new and interesting way to solve the problem. He is awesome to work with and I look forward to continuing to work together!”","Delme Herbert “Chris Storz solves problems. He takes on any challenge and works tirelessly for customers, going to the utmost lengths to make sure they are satisfied and happy. Chris is a transparent and honest communicator and collaborator and helps drives projects with passion and efficiency. He is a stakeholder on a multitude of projects and initiatives between myriad departments, as his expertise was soon relied upon by so many others in the organization. Above all else, Chris is also a marvelous human being. It\'s been a genuine pleasure working with him but also getting to know him as a person. ”"]'] User: ['Julian Carter', "I am a recent graduate of Morehouse College with a B.S in Computer Science and extensive experience in web development. Technology is my passion, and I'm seeking opportunities to leverage my skills in front-end, back-end, and database development.", 'Software Engineer at MITRE', 'MITRE', '[{"company":"MITRE","company_id":"mitre","industry":"IT Services and IT Consulting","location":"Bedford, Massachusetts, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"MITRE","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/mitre"},{"company":"Valboost","company_id":"valboost","location":"Baltimore, Maryland, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Valboost","title":"IT Developer Intern"}],"url":"https://www.linkedin.com/company/valboost"},{"company":"Blackbaud","company_id":"blackbaud","location":"Charleston, South Carolina","positions":[{"description":"Developed a comprehensive safety system using Angular and .NET Core to allow the Blackbaud Labs team to manage the machines and user authorizations within the Blackbaud Makerspace. This system consisted of a website allowing employees to take tests to gain authorizations for the various machines within the Makerspace, as well as an administrative website allowing the administrators of the Makerspace to create tests, view machine usage, and manage user authorizations. Also participated in numerous ideation sessions which were intended for finding avenues for innovation such as new markets, new technologies, or using existing functionality in a new way.","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Blackbaud","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/blackbaud"},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"Installed and upgraded both software and hardware across Morehouse’s campus and provided on-site technical support to Morehouse employees.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Morehouse College","title":"IT Intern"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"EduSerc","company_id":"eduserc","location":"Washington D.C. Metro Area","positions":[{"description":"Designed a cross-platform application to accompany the opening of an EDUSerc Convention Center. Created Software Requirement Specification Templates which detailed the design to contracted Software Engineers.","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"EduSerc","title":"Technical Intern"}],"url":"https://www.linkedin.com/company/eduserc"},{"company":"BLACK CLASSIC PRESS, INCORPORATED","company_id":"black-classic-press-incorporated","location":"Baltimore, Maryland Area","positions":[{"description":"Recorded and managed the inventory of over 120 books currently in circulation by Black Classic Press, also served as the Content Manager by updating the consumer facing website with new content pertaining to the books. Oversaw the research and implementation of new bookkeeping software for Black Classic Press.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"BLACK CLASSIC PRESS, INCORPORATED","title":"Printing Assistant"}],"url":"https://www.linkedin.com/company/black-classic-press-incorporated"}]', '["“During Julian\'s summer internship, he was involved in our affinity group. As a member of the group, he volunteered to speak and represent us at one of the on-campus high school student events. I appreciated his leadership and courage to be one of the few who was able to successfully represent Blackbaud and encourage high-school students. Julian has an amazing path ahead of him and I\'m excited to have been a part of that journey.”","“I worked with Julian while he was an intern on the Blackbaud Labs team, which specializes in innovation. Julian was an excellent contributor to our team, working closely with two other interns and a mentor developer. He very quickly bonded with the other interns on our team and the three of them were able to work together to help each other solve problems. He is an avid learner and fast to pick things up, and he was able to work with the other interns to find solutions to problems before bringing them to the more senior team members. On our team, he worked to complete work items from an Azure DevOps backlog in a .NET Core back end system with an Angular front end.”"]']
The agent's job is to engage with potential customers and present technical solutions for data protection, while the user is reaching out to the agent because they need assistance in obtaining a commercial real estate loan for a new business venture.
Agent: ['Olga Nadeina', 'Very passionate, self-motivated and dynamic Senior Sales Engineer with experience developing campaigns and designing solutions for customer success. Proven leadership capabilities in building rapport in enterprise accounts, handling customer technical and sales meetings, and engaging with Dell EMC Partners. Multi-platform, cloud strategy, database, array, and backup strategist with exceptional analytical problem-solving skills.', 'Senior Sales Engineer at Dell EMC', 'Dell EMC', '[{"company":"Dell EMC","company_id":"dellemc","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Apr 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Dell EMC","title":"Senior Sales Engineer"},{"description":"Currently in a customer facing position evangelizing technical solutions for “data protection everywhere”, and creating strategic campaigns for customers across the Boston area. Deep knowledge of EMC backup product portfolio, core products, competitive products, and the integration of these products with others. Responsibilities include:• Providing analysis of current customer environment (performance, scalability and data archival, compliance and security, ransomware and competitive landscape)• Proposing new/updated technology solutions to fit the customer needs for current and future growth• Articulating customers’ cloud initiatives (on-prem, off-prem, born in the cloud apps, etc) and guiding them to a fully protected environment• Managing Enterprise level accounts as a Senior Systems Engineer and consistently achieving or exceeding goal• Building rapport with accounts and earning respect as a trusted advisor, while increasing our contact list• Mentoring new team members, inspiring their career goals and investing in their professional growth• Presenting/Demos on technical topics from EMC backup product feature/functionality to basic SAN/NAS/CAS architecture• Technical planning and design review • Building solid relationships with EMC specialists and EMC Partners • Supporting customer throughout the sales cycle and beyond to ensure EMC’s success in the account• Participating in RFI/RFP proposals, providing technical feedback and solution review • Contributing to EBCs for several key customers• Managed strategic wins to refresh/expand current footprint and takeout competitors in customer data centers • Customer accounts include large financial institutions, retail, law firms, investment firms, insurance, brokerage firms• Contributor to Leadership organizations such as Women in Action, Women in Technology, Simmons College Professional Leadership program, Grace Hopper Women in Computing","duration":"Jul 2014 Apr 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2017","start_date":"Jul 2014","subtitle":"Dell EMC","title":"Senior Sales Engineer (Data Protection Solutions)"},{"description":"Currently in a customer facing position creating selling strategies and technical solutions for customers across the Phoenix area. Deep knowledge of EMC product portfolio, competitive products, and the integration of these products with others. Responsibilities include:• Providing analysis of current customer environment (performance, scalability, competitive landscape)• Proposing new/updated technology solutions to fit the customer needs for current and future growth (VNX, Isilon, VDI, RecoverPoint, VMAX, VPLEX, Data Domain)• Managing Enterprise accounts as a new Systems Engineer and ultimately closing several deals with more in the pipeline• Building rapport with under-penetrated accounts and earning respect as a trusted advisor, while increasing our contact list• Presenting/Demos on technical topics from EMC core product feature/functionality to basic SAN/NAS/CAS architecture• Technical planning and design review • Building solid relationships with EMC specialists and EMC Partners • Supporting customer throughout the sales cycle and beyond to ensure EMC’s success in the account• Successfully managing several accounts on my own through sales team transitions• Participating in RFI/RFP proposals, providing technical feedback and solution review • Contributing to EBCs for several key customers• Deals: Swapped IBM out of a major transportation company (VNX deal, with new DR solution for 2nd VNX and RecoverPoint, plus Data Domain), converted same transportation company to VMware from Hyper-V, multiple VNX deal plus VMAX upgrade for major home builder, multiple VNX deal with RecoverPoint for another major home builder, pipeline deal with major hotel chain for 3 VNX and Brocade SAN refresh, followed by DMX refresh and NetApp takeout• Consistently Exceeds or Far Exceeds performance review ratings","duration":"Oct 2010 Jul 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jul 2014","start_date":"Oct 2010","subtitle":"EMC","title":"Systems Engineer"},{"description":"Currently in a customer facing position configuring, installing, troubleshooting and supporting EMC products, and the integration of these products with others. Responsibilities include:• Providing software related custom integration and implementation support of EMC products at customer sites including initial installation, troubleshooting, implementation, customization, integration, and knowledge transfer for the customer• Technical planning, design review including creating or reviewing the solution, especially EMC ControlCenter • Demonstrating system capabilities, reviewing software operation and management tools, and providing information to customer concerning the operation and use of EMC products. Maintains awareness of existing or potential customer software/hardware and machine situations • Installing EMC hardware solutions, including CLARiiON, Centera, and Celerra (configuring, IP address, upgrading firmware, zoning, etc)• Participating in Microsoft Carnation project, including Symmetrix provisioning (SMC and symcli scripting) and CLARiiON performance analysis• Configuring a SAN, including rack and stack, zoning, IP addressing, upgrading, host connectivity for Brocade, Cisco, McData• Ensuring a high degree of customer satisfaction through resolution of customer situations, handling product issues, planning, installations/ implementations, and upgrades • Ensuring customer is comfortable signing off on Project Completion Form and obtaining customer sign-off • Continuing technical development through EMC Proven Professional certifications• Customer references include Microsoft, Charles Schwab, FedEx, FirstData, Avnet, Pacar, WeyerHauser, Motorola, Kaiser, T-Mobile, Intel, Janus, Liberty Mutual, Honeywell, AAA, Wells Fargo, Recipient of several Reward and Recognition awards as a direct result of positive customer feedback.","duration":"Oct 2007 Nov 2010 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2010","start_date":"Oct 2007","subtitle":"EMC","title":"Software Implementation Specialist"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Bally Technologies","company_id":"bally-technologies","location":null,"positions":[{"description":"Responsibilities include:• Managing various installation projects for Slot Data Systems for U.S. based casinos• Launching and conducting training programs for team members to maximize hands-on training• Researching viable system solutions for customers who liked to customize and enhance their server systems to meet their internal controls and standards• Integrating 3rd party solutions • Performing Level 2 Support for Level 1 help desk and the 60 plus casinos to answer technical questions, resolve issues and assist on configuration and software changes• Engaging in disaster recovery efforts for systems stability, availability and recovery of lost data• Building IBM hardware configurations and installing AIX, Linux Red Hat, Windows and application software, testing the builds and putting them into production• Debugging source code for software and hardware during the project","duration":"Aug 2005 Oct 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2007","start_date":"Aug 2005","subtitle":"Bally Technologies","title":"Software Installation Specialist"},{"description":"Responsibilities include:• Managing various installation projects for Slot Data Systems for U.S. based casinos• Launching and conducting training programs for team members to maximize hands-on training• Researching viable system solutions for customers who liked to customize and enhance their server systems to meet their internal controls and standards• Integrating 3rd party solutions • Performing Level 2 Support for Level 1 help desk and the 60 plus casinos to answer technical questions, resolve issues and assist on configuration and software changes• Engaging in disaster recovery efforts for systems stability, availability and recovery of lost data• Building IBM hardware configurations and installing AIX, Linux Red Hat, Windows and application software, testing the builds and putting them into production• Debugging source code for software and hardware during the project","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Bally Technologies","title":"Hardware Installation Specialist"}],"url":"https://www.linkedin.com/company/bally-technologies"},{"company":"Sandhills Publishing","company_id":"sandhillsglobal","location":"","positions":[{"description":"Responsibilities include:• Critical Updates/run scripts/file copy• Troubleshooting and maintaining servers• Upgrading BIOS and installation on servers(IBM xSeries335 and IBM xSeries345)• Testing, installing, and configuring hardware/software • Creating and restoring daily backup tapes• Helpdesk support• Hardware/Software support• Assembling, disassembling, installing, and configuring all types of computer hardware• Extensive troubleshooting • Creating documentations/tutorials","duration":"Feb 2003 Aug 2005 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2005","start_date":"Feb 2003","subtitle":"Sandhills Publishing","title":"Systems/Network Analyst"}],"url":"https://www.linkedin.com/company/sandhillsglobal"}]', '["Nathan Mondragon “Olga has been a top performing EMC Technical Resource the entire time that I have worked with her at EMC (~4 years). Her tireless effort and drive to achieve total customer satisfaction is second to none. As a EMC Control Center (ECC) software implementation expert she was always the preferred to go resource on my projects. Customers asked for her by name and her reputation followed her throughout the Western division of EMC. The experience and multiple successes that Olga has earned at EMC will follow her as she moves into her latest assignment as an EMC Technical Pre-Sales Consultant.”","Kunal Mishra “Olga is a customer centric, technically gifted and dedicated to her job. Numerous times she would work late hours to resolve complex client issues to their satisfaction. Olga always understood her products very well. She could always be counted on! I highly recommend Olga.”"]'] User: ['Tom Boeckenhauer', 'I am a results driven and enterprising finance professional with a proven record of success in banking operations, commercial/residential real estate lending, porfolio administration, loan processing, underwriting, and relationship management.Specialties: Verbal and written communication skillsMicrosoft officeFinancial analysis', 'at Harris Bank', 'Harris Bank', '[{"company":"Harris Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Harris Bank","title":"Quality Control"}],"url":""},{"company":"Wintrust Financial Corporation","company_id":"wintrust-financial-corporation","location":"","positions":[{"description":"","duration":"Jun 2008 Jan 2009 8 months","duration_short":"8 months","end_date":"Jan 2009","start_date":"Jun 2008","subtitle":"Wintrust Financial Corporation","title":"VP Commercial Real Estate"}],"url":"https://www.linkedin.com/company/wintrust-financial-corporation"},{"company":"First Midwest Bank","company_id":"first-midwest-bank","location":"","positions":[{"description":"1997-2008Originated and underwrote multi-family, mixed-use, commercial real estate and construction loans. Developed and maintained mortgage broker relationships. Achieved bank-wide gaols regarding delinquency management. Contrubuted to the development of department personnel. Served as primary underwriter for multi-family loans. Managed portfolio of $80MM. Contrubuted to growth of commercial loan portfolio from $10MM to over $250MM.First Midwest Bank acquired CoVest Banc in December, 2003","duration":"Jul 1986 Dec 2007 21 years 6 months","duration_short":"21 years 6 months","end_date":"Dec 2007","start_date":"Jul 1986","subtitle":"First Midwest Bank","title":"VP Commercial Real Estate"}],"url":"https://www.linkedin.com/company/first-midwest-bank"},{"company":"CoVest Banc","company_id":null,"location":"","positions":[{"description":"Completed and accepted residential loan applicaitons. Processed loan applications, including obtaining credit reports, ordering appraisals and verifying information. Prepared closing documents and booking information. Inputted loans on computer system. Serviced loans sold to Freddie Mac. Underwrote mortgage loans to Freddie Mac and Fannie Mae requirements. Provided Technical Support to customers and staff pertaining to underwriting standards. Prepared loan reports for senior managemnt. Maintained HMDA and LARS reports as well as adjustable rate mortgage disclosures. Trained processing staff. Facilitated growth of loan portfolio from $250MM to $700MM.","duration":"Jul 1986 2003 17 years","duration_short":"17 years","end_date":"2003","start_date":"Jul 1986","subtitle":"CoVest Banc","title":"VP Residential Real Estate"}],"url":""}]', '["“Tom is an extremely dedicated worker. He is dependable and shows a very strong work ethic. Tom\'s tempermant is very even; and thus he is able to build strong relationships both with customers and colleagues.”","“Tom is one of the most experienced commercial lending underwriter I know. Tom always returned calls in a timely manner. I have always enjoyed working with him.”"]']
The agent's job is to provide eLearning design and development services, and today the agent is reaching out to the user because they need assistance with implementing Cisco Unified Call Manager and Cisco Unity for their IT department at Wood County Information Systems.
Agent: ['Michelle Kotulski', '15 years experience in adult learning, education and corporate training. Specialties Include: eLearning, training, Instructor lead training, Photoshop, Animate (HTML5), InDesign/ePUBS/Interactive Publishing, LMS administration, Blackboard, Moodle, Canvas, Joule, Lectora, Totara, NetDemensions/People Fluent, Articulate Storyline, Custom graphics, multimedia, Section 508 compliance, Illustrator, Design, Video, LMS management, System administration, Higher Education, and Government.', 'Senior eLearning Designer & Developer at The Nature Conservancy', 'The Nature Conservancy', '[{"company":"The Nature Conservancy","company_id":"the-nature-conservancy","industry":"Non-profit Organizations","location":null,"positions":[{"description":"As the Senior eLearning developer for The Nature Conservancy (TNC), I support our global clients and staff both internally and externally. My job entails building and designing custom online eLearning, facilitating live training, and provide Learning Management System (LMS) support. Yearly, I work with the Executive Leadership Team (ELT) to implement compliance training that reaches all staff, volunteers, trustees and the global board., As the LMS Subject Matter Expert (SME) for a global organization, I work regularly with the ELT, Global Diversity Equitable and Inclusion (GDEI) team, Ethics and Compliance, Finance, and Legal training teams to support their training needs. Some of my roles and responsibilities include:• Content manager and SME for Totara LMS with over 35,000+ users• UI/UX training design lead • Training liaison to external Conservation partners such as United Nations University, NOAA, and the International Union for Conservation of Nature (IUCN)• Technical lead for all training related items for TNC• SCORM and LMS SME• Design and develop custom graphics, videos, dashboards, and interactive PDFs• Accommodate and implement training in all seven TNC preferred languages on LMS• Create documentation and instructional videos on system best practices","duration":"Jul 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jul 2019","subtitle":"The Nature Conservancy","title":"Senior eLearning Designer/Developer"},{"description":"As an eLearning Designer/Developer, I create and develop interactive eLearning training for both our internal and external customers worldwide. Working closely with Subject Matter Experts and Instructional Designers, I create visually engaging courseware for the adult learner. With over 14 years eLearning experience and 16 years Graphic Design experience, I specialize user interface design, animations, interactions, video, ePUBS, and mobile solutions. All training are designed to work with current web standards such as HTML5, CSS3 and JavaScript for full mobile integration.","duration":"Oct 2012 Jul 2019 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2019","start_date":"Oct 2012","subtitle":"The Nature Conservancy","title":"eLearning Designer/Developer"}],"url":"https://www.linkedin.com/company/the-nature-conservancy"},{"company":"Cuyamaca College","company_id":"cuyamaca-college","location":"El Cajon, CA","positions":[{"description":"Adjunct faculty for the Graphic Design department. Responsible for the developing course documents, syllabus, on-line learning resources, training, and course outline utilizing Blackboard and Canvas LMS\'s. Instruct and provide critical feedback and recommendations on student projects. Work with the graphic design department to encourage student growth and recommend ideas for department growth within the college. Adjunct faculty for the Graphic Design department. Responsible for the developing course documents, syllabus, on-line learning resources, training, and course outline utilizing Blackboard and Canvas LMS\'s. Instruct and provide critical feedback and recommendations on student projects. Work with the graphic design department to encourage student growth and recommend ideas for department growth within the college.","duration":"Nov 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Nov 2007","subtitle":"Cuyamaca College","title":"Adjunct Graphic Design Professor"}],"url":"https://www.linkedin.com/company/cuyamaca-college"},{"company":"Notre Dame of Maryland University","company_id":"notre-dame-of-maryland-university","location":"baltimore, maryland area","positions":[{"description":"Taught blended course in Multimedia Applications 595 within the Contemporary Communication Master\'s Program. Taught blended course in Multimedia Applications 595 within the Contemporary Communication Master\'s Program.","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"Notre Dame of Maryland University","title":"Visiting Adjunct Multimedia Professor"}],"url":"https://www.linkedin.com/company/notre-dame-of-maryland-university"},{"company":"ALTA IT Services","company_id":"altaitservices","location":"Quantico, VA","positions":[{"description":"Develop interactive training courseware for the Department of Justice FBI Virtual Academy. Coordinate with subject matter experts and Instructional System Designers to create a visually intuitive web based training using the ADDIE method. Identify technology gaps and work with FBI employees to implement new solutions for both web based training and mobile training. Create courseware using authoring tools such as Lectora and Blackboard. Provides support to the mLearning team by creating User Interface (UI) designs and layouts. Network with other government agencies to coordinate mLearning activities and events. Develop graphics, recreate or render new graphics for courses as needed. Responsible for Quality Assurance, 508 accessibility and SCORM compliancy.","duration":"Mar 2011 Oct 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2012","start_date":"Mar 2011","subtitle":"ALTA IT Services","title":"Multimedia Courseware Designer | eLearning & mLearning"}],"url":"https://www.linkedin.com/company/altaitservices"},{"company":"SBI Technologies, Corp","company_id":"sbi-technologies-corp","location":"Remote","positions":[{"description":"Develop interactive training modules to be used within the Department of Defense on-line University. Responsible for development of innovative visual presentation concepts, processes, and methodologies for the production and presentation of visually intuitive courseware products. Design and develop interactive flash based on-line training systems. Work with instructional designers and web developers to incorporate multimedia into on-line training systems. Make recommendations on programs and processes for training delivery. Translate PowerPoint presentations into fully functional interactive training modules. Ensures that media development efforts comply with the Sharable Courseware Object Resource Model (SCORM) requirements for learning objectives and 508 accessibility.","duration":"Sep 2006 Feb 2011 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2011","start_date":"Sep 2006","subtitle":"SBI Technologies, Corp","title":"Senior Multimedia Developer/ eLearning Specialist"}],"url":"https://www.linkedin.com/company/sbi-technologies-corp"},{"company":"Defense Intelligence Agency","company_id":"defense-intelligence-agency","location":"Washington D.C. Metro Area","positions":[{"description":"Responsible for development of innovative visual presentation concept, process, and methodology for the production and presentation of visually intuitive intelligence products. Developed and implemented presentation strategies of current and knowledge products utilizing multimedia concepts coupled with current and emerging technologies. Worked with Counterterrorism group in the development of innovated graphics. Worked within GIS team to develop interactive presentations for Touchtable. Assisted Northrop Grumman team in the development and integration of the High Definition Array and worked to evolve DIA to visualize products. Work within a team environment to establish alternative solutions for Wargaming visualizations as well as design.","duration":"Aug 2004 May 2006 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2006","start_date":"Aug 2004","subtitle":"Defense Intelligence Agency","title":"Information Technology Specialist"}],"url":"https://www.linkedin.com/company/defense-intelligence-agency"}]', '["Jon Day “Had the pleasure of working with Michelle on a variety of key projects during her time at Quantico. Our clients were consistently impressed by her deep understanding of design principles, innovative approach to making even the most dry material engaging and her dedication to delivering extremely high-quality results within restrictive time constraints. She\'s not afraid to tackle problems head-on, and we could always look to her for creative and effective solutions to difficult problems. In short, Michelle is a top-notch developer and I highly recommend her.”","Todd Slater, PhD “Michelle is an extremely talented graphic designer with a natural talent in developing online learning content. I had the privilege of having Michelle as part of my team at The Nature Conservancy where she built complex interactive online educational content for Conservationists around the world. Michelle was the creative lead on many of our large builds and her design elements and vision resulted in learning products that exceeded the expectations of our clients and end users. Delivering our content to a global audience also required Michelle to be creative and forward thinking in her design as in many cases our content was translated into all of the United Nations languages. Michelle will be an asset and immediate contributor to any team she finds herself on. ”","LinkedIn User “I have had the distinct honor to work with Michelle for the last 6 years at The Nature Conservancy where Michelle has continued to impress me with her design and development skills on all of the e-learning projects we have worked on together. Michelle creates beautiful graphics, highly engaging interactions, excellent lesson interfaces, and is fast and professional with all her work. Her work is always impeccable and I enjoy working on any project with her. Michelle has also impressed me with her ability to learn new skills, including administration of both Learning Management Systems used at our organization. She is very organized and has never been late on a deadline. On a personal level, I not only consider Michelle a valued and valuable team member, but also a caring friend who goes above and beyond to help her team and also other people struggling with concepts or skills.”","Nicole Sy “Michelle and I have been peers at The Nature Conservancy for nearly five years now. We are both developers and web/graphic designers, and I couldn\'t ask for a better team mate. Michelle’s positive contributions are numerous: she is always perfecting her designs and development work – and takes on impressive amounts of work consistently. She hits deadlines, and manages multiple projects, all while giving each task her best efforts. She is certainly one of the development “work horses” – between the work load she handles and the hours she balances – she is integral to the continued success of our group. Not only does she take on a heavy load of development work, but she has also taken on quite a bit of the LMS support and testing tasks as well. She is a team player and certainly goes above and beyond. From the design, client interfacing, development, and even much of the LMS portions as well, Michelle is solid and dependable member of the team. ”","Natalie Burkhill, PHR “Michelle was my first instructor at Cuyamaca College and was very clear in her instruction in the online forum that we used. She was always easy to contact. She gave clear, detailed, easy to understand and apply instructions. Her examples in Adobe Photoshop and Illustrator were truly outstanding and inspirational. Her positive feedback and detailed critique of my work gave me the confidence to try new techniques that I never would have tried. Without her providing these stretch opportunities and feedback that she did I would not have felt confident enough to continue in the Graphic Design. I wouldn\'t hesitate to recommend Michelle as an instructor or as a designer her work in both are insightful, thoughtful and creative. ”","Linda Schwab Mooney “For the past three years, I have worked as a senior instructional designer at SBI Technologies, where we develop e-learning courseware. Michelle Kotulski is employed there as a senior multimedia designer. We have teamed together on many projects. Michelle is, without question, the most talented multimedia professional with whom I’ve ever worked. She takes great care in selecting thematic elements, colors and images to produce a highly attractive and engaging product. She is very imaginative and helpful in suggesting strategies that enhance interactivity and student interest in the courseware. Her multimedia work has been praised by our clients, and Michelle has been specifically requested as the multimedia specialist on countless projects. She is also a joy to work with. She is highly motivated, deeply interested in her work and always willing to share ideas and work cooperatively with other team members. I do not hesitate to recommend her and would welcome more detailed inquiries about her work.”"]'] User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']
The agent's job is to provide management of a team, software architecture & development, IT operations, network infrastructure, security, database administration, web services, and a passion for creativity. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in implementing innovative dental software tools and technologies to enhance patient care and optimize dental office operations.
Agent: ['Greg Surbey', "I have worked in positions where I provided management of a team, software architecture & development, IT operations, network infrastructure, security, database administration, web services, and a passion for creativity. When confronted with complex mixed vendor environments, I constantly drive to grasp a system at hand, analyze all possible solutions to a problem, and never give up until the most pragmatic best-tool-for-the-job solution is implemented, operationalized, and deployed into production. I bring my skill to an expert level for whatever I'm working on at the moment. I bring my enthusiasm to the team because finding the solutions to tech puzzles is cool, fun, and rewarding. Specialties: Management, Architecting, Software Development, Cloud Computing, Web Services, Networking, Security, and High Availability.", 'Chief Architect at Stealth Startup', 'Stealth Startup', '[{"company":"Stealth Startup","company_id":"stealth-startup-51","industry":"Internet","location":"Nashua, NH","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Stealth Startup","title":"Chief Architect"}],"url":"https://www.linkedin.com/company/stealth-startup-51"},{"company":"PeopleNet","company_id":"peoplenetonline","location":"2 Commerce Drive, Suite 106, Bedford, NH 03110","positions":[{"description":"","duration":"Jun 2014 Aug 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2017","start_date":"Jun 2014","subtitle":"PeopleNet","title":"Senior Developer Operations Engineer"}],"url":"https://www.linkedin.com/company/peoplenetonline"},{"company":"Personal Project","company_id":null,"location":"Nashua, NH 03060","positions":[{"description":"","duration":"Jan 2014 Jun 2014 6 months","duration_short":"6 months","end_date":"Jun 2014","start_date":"Jan 2014","subtitle":"Personal Project","title":"Lead"}],"url":""},{"company":"MIT Lincoln Laboratory","company_id":"mit-lincoln-laboratory","location":"244 Wood Street Lexington, MA 02420","positions":[{"description":"","duration":"Mar 2012 Jan 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2014","start_date":"Mar 2012","subtitle":"MIT Lincoln Laboratory","title":"PKI Operations Engineer"}],"url":"https://www.linkedin.com/company/mit-lincoln-laboratory"},{"company":"WWPASS Corporation","company_id":"wwpass","location":"5 Bedford Farms Dr. Bedford, NH 03110","positions":[{"description":"","duration":"Mar 2011 Dec 2011 10 months","duration_short":"10 months","end_date":"Dec 2011","start_date":"Mar 2011","subtitle":"WWPASS Corporation","title":"Senior Operations Engineer"}],"url":"https://www.linkedin.com/company/wwpass"},{"company":"PatientsLikeMe","company_id":"patientslikeme","location":"155 Second Street Cambridge, MA 02141","positions":[{"description":"","duration":"Aug 2010 Jan 2011 6 months","duration_short":"6 months","end_date":"Jan 2011","start_date":"Aug 2010","subtitle":"PatientsLikeMe","title":"Senior Operations Engineer"}],"url":"https://www.linkedin.com/company/patientslikeme"},{"company":"MIT Lincoln Laboratory","company_id":"mit-lincoln-laboratory","location":"244 Wood Street Lexington, MA 02420","positions":[{"description":"","duration":"May 2007 Aug 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2010","start_date":"May 2007","subtitle":"MIT Lincoln Laboratory","title":"Software/Systems Engineer"}],"url":"https://www.linkedin.com/company/mit-lincoln-laboratory"},{"company":"AT&T USinternetworking","company_id":"att","location":"2500 Riva Road Annapolis, MD 21401","positions":[{"description":"","duration":"Apr 2006 Apr 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2007","start_date":"Apr 2006","subtitle":"AT&T USinternetworking","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/att"},{"company":"Battelle Homeland Security NOC","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2006 Apr 2006 3 months","duration_short":"3 months","end_date":"Apr 2006","start_date":"Feb 2006","subtitle":"Battelle Homeland Security NOC","title":"Network Operations Engineer"}],"url":""},{"company":"Blue Canopy","company_id":"blue-canopy","location":"","positions":[{"description":"","duration":"Feb 2005 Feb 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2006","start_date":"Feb 2005","subtitle":"Blue Canopy","title":"Senior Linux Systems Administrator"}],"url":"https://www.linkedin.com/company/blue-canopy"},{"company":"Selenetix Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2003 Aug 2005 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2005","start_date":"May 2003","subtitle":"Selenetix Corporation","title":"Developer & Systems Integrator"}],"url":""},{"company":"Advanced Systems Inc.","company_id":"thinkasg","location":"","positions":[{"description":"","duration":"May 2002 Aug 2002 4 months","duration_short":"4 months","end_date":"Aug 2002","start_date":"May 2002","subtitle":"Advanced Systems Inc.","title":"Developer & Systems Administrator"}],"url":"https://www.linkedin.com/company/thinkasg"},{"company":"Lisa Surbey - Stryker Endoscopy","company_id":null,"location":"","positions":[{"description":"","duration":"May 2001 Aug 2001 4 months","duration_short":"4 months","end_date":"Aug 2001","start_date":"May 2001","subtitle":"Lisa Surbey - Stryker Endoscopy","title":"Medical Equipment Trainer and Runner"}],"url":""},{"company":"E-plus Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 1999 Aug 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2000","start_date":"May 1999","subtitle":"E-plus Inc.","title":"Hardware Service Technician"}],"url":""}]', '["Diane Frazzette “I had the pleasure of working with Greg at Cadec Global/Peoplenet, both as an internal customer (QA) and as a peer (Release Engineer). Greg embodies the best of both roles. He is extremely organized, diligent, and collaborative. He relates extremely well to colleagues and management equally. His interpersonal skills are above par. For example, when cross-training me for Release Engineering, he was very positive, patient, and articulate--answering countless questions and citing examples that were understandable and relatable. Greg possesses a natural curiosity; his education and learning are ongoing. He also possesses a vast knowledge of the latest software tools and technologies, and is always willing to discuss that knowledge with teammates. Unshakably optimistic and pleasantly professional, Greg most definitely is a strong asset for any organization lucky enough to acquire him. I give him my highest recommendation without reservation.”","LinkedIn User “Greg managed to extend himself and learn a lot about a complex and niche technology (PKI) in a short amount of time. He always showed a willingness to learn and worked diligently to address any operational issue including reaching out to users when necessary to address their support needs. I would highly recommend Greg as a seasoned systems engineer who is capable of learning complex new technology.”"]'] User: ['Stephanie Levine', '- Self motivated and dedicated to personal and professional development- Strong clinical knowledge combined with experience in sales, marketing, business management, and inner workings of dental offices- Outstanding interpersonal, communication, and relationship building skills- Technically skilled -- cross-platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, Dentrix, Eaglesoft', 'Public Health Dental Hygienist/Owner at Northeast Visiting Dental Associates', 'Northeast Visiting Dental Associates', '[{"company":"Northeast Visiting Dental Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Northeast Visiting Dental Associates","title":"Public Health Dental Hygienist/Owner"}],"url":""},{"company":"Visiting Dental Associates of MA","company_id":null,"location":"","positions":[{"description":"Develop and implement public health dental hygiene programs to increase awareness and access to preventative dental care. Provide on-site preventative dental services to elderly, adults and children utilizing mobile dental equipment state-wide at public health facilities. Manage in-house dental billing and accounting with paperless dental software. Active collaboration with numerous dental health professionals throughout patient market to ensure optimal patient care. Design and execute dental education programs including participation at various speaking venues to support a wide variety of patient demographics. Build and maintain a wide network of healthcare providers and community leaders.","duration":"Nov 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Visiting Dental Associates of MA","title":"Public Health Dental Hygienist / Owner"}],"url":""},{"company":"DDS24","company_id":null,"location":"Boston, Massachusetts","positions":[{"description":"","duration":"Nov 2014 Mar 2015 5 months","duration_short":"5 months","end_date":"Mar 2015","start_date":"Nov 2014","subtitle":"DDS24","title":"Registered Dental Hygienist"}],"url":""},{"company":"Dr Gavriel Shohut","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2013 Nov 2013 6 months","duration_short":"6 months","end_date":"Nov 2013","start_date":"Jun 2013","subtitle":"Dr Gavriel Shohut","title":"Dental Hygienist"}],"url":""},{"company":"Healthy Smiles Dental","company_id":"healthy-smiles-dental","location":"West Bridgewater, MA","positions":[{"description":"Oral CDX TrainedExperience with Zoom Whitening, occlusal guard fabrication and adjustment, periodontal therapy, Oraquix, Arestin, digital x-rays and working with a paperless system Oral CDX TrainedExperience with Zoom Whitening, occlusal guard fabrication and adjustment, periodontal therapy, Oraquix, Arestin, digital x-rays and working with a paperless system","duration":"Nov 2008 Aug 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2012","start_date":"Nov 2008","subtitle":"Healthy Smiles Dental","title":"Dental Hygienist"}],"url":"https://www.linkedin.com/company/healthy-smiles-dental"},{"company":"Norton Dental Associates","company_id":null,"location":"Norton, MA","positions":[{"description":"In addition to clinical hygiene duties, responsibilities included entering dental procedure codes and assisting front office in day to day tasks. Assisted in implementation of laser periodontal therapy program. Aided in transition to digital x-rays. Diode Laser Certified. Oral CDX, Velscope & Vizilight trained. In addition to clinical hygiene duties, responsibilities included entering dental procedure codes and assisting front office in day to day tasks. Assisted in implementation of laser periodontal therapy program. Aided in transition to digital x-rays. Diode Laser Certified. Oral CDX, Velscope & Vizilight trained.","duration":"Mar 2009 Jun 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2010","start_date":"Mar 2009","subtitle":"Norton Dental Associates","title":"Dental Hygienist"}],"url":""},{"company":"Dr. Paul Aswad","company_id":null,"location":"Needham, MA","positions":[{"description":"","duration":"Nov 2008 Jan 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2010","start_date":"Nov 2008","subtitle":"Dr. Paul Aswad","title":"Dental Hygienist"}],"url":""},{"company":"Dr. Richard Harrison","company_id":null,"location":"West Bridgewater, MA","positions":[{"description":"Trained on Eagle Soft software Trained on Eagle Soft software","duration":"Aug 2008 Dec 2008 5 months","duration_short":"5 months","end_date":"Dec 2008","start_date":"Aug 2008","subtitle":"Dr. Richard Harrison","title":"Dental Hygienist"}],"url":""},{"company":"Dr. George Biron","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"Dr. George Biron","title":"Dental Assistant"}],"url":""},{"company":"Norton Dental Associates","company_id":null,"location":"Norton, MA","positions":[{"description":"Responsible for all hygiene recall and maintaining daily schedules to ensure office productivity. Verification of patient insurance benefits. Patient check-in and walk-out, collection of copays. Present patient treatment plans and review payment arrangements. Responsible for all hygiene recall and maintaining daily schedules to ensure office productivity. Verification of patient insurance benefits. Patient check-in and walk-out, collection of copays. Present patient treatment plans and review payment arrangements.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Norton Dental Associates","title":"Patient Coordinator"}],"url":""}]', '["John Maliawco “Stephanie is the perfect combination of knowledgeable and personable. Her expertise in the field are on point and her presence is comforting in a place where so many feel on edge. Stephanie is ambitious and passionate; she stands out from the rest.”","Denise Tetreault “Stephanie is a reliable and professional dental hygienist who has her patients\' interest as a top priority. I highly recommend Stephanie as a Public Health Dental Hygienist.”"]']
The agent's job is to manage regulatory compliance in the pharmaceutical supply chain, and today, the agent is reaching out to the user, a neuroscience account manager, to discuss the adherence to federal guidelines and site-specific policies in their respective roles.
Agent: ['Tim Pence', 'Current Regulatory Compliance Manager with over 20 years of Warehouse & Transportation Logistics experience. As a Certified Designated Representative in California and Florida, Tim is diverse in compliance critical procedures that help maintain site-specific policies and federal guidelines within the pharmaceutical field. Tim works in the Corporate Security/ Regulatory Affairs department with AmerisourceBergen, a leader in the pharmaceutical supply chain. Located at ICS in Columbus, Ohio, Tim’s multifaceted duties within CSRA include administering corporate and site-specific policies, conducting internal audits of standard operating procedures that adhere to strict Federal guidelines, and maintaining on-site as well as customer licenses for Manufacturer / Wholesaler Federal and State Licensing. Tim also aids in building access and intrusion detection systems, CCTV, and investigations.', 'Manager, CSRA at AmerisourceBergen', 'ICS - AmerisourceBergen', '[{"company":"ICS - AmerisourceBergen","company_id":"icsconnect","industry":"Pharmaceuticals","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"ICS - AmerisourceBergen","title":"Manager, CSRA"},{"description":"","duration":"Oct 2018 Aug 2019 11 months","duration_short":"11 months","end_date":"Aug 2019","start_date":"Oct 2018","subtitle":"ICS - AmerisourceBergen","title":"Lead Specialist, Corporate Security Regulatory Affairs"}],"url":"https://www.linkedin.com/company/icsconnect"},{"company":"Freelance Musician and Education Consultant","company_id":"freelance-musician-and-educator","location":"","positions":[{"description":"","duration":"Apr 1995 - Present 26 years 4 months","duration_short":"26 years 4 months","end_date":"Present","start_date":"Apr 1995","subtitle":"Freelance Musician and Education Consultant","title":"Performer/ Education Consultant/ Percussion Adjudicator"}],"url":"https://www.linkedin.com/company/freelance-musician-and-educator"},{"company":"AmerisourceBergen","company_id":"amerisourcebergen","location":"Columbus, Ohio","positions":[{"description":"","duration":"Apr 2015 Oct 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2018","start_date":"Apr 2015","subtitle":"AmerisourceBergen","title":"Specialist Lead, CSRA"}],"url":"https://www.linkedin.com/company/amerisourcebergen"},{"company":"American Health Packaging","company_id":"american-health-packaging","location":"Columbus Area, Ohio","positions":[{"description":"","duration":"Jan 2014 Apr 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2015","start_date":"Jan 2014","subtitle":"American Health Packaging","title":"Shipping Lead"}],"url":"https://www.linkedin.com/company/american-health-packaging"},{"company":"Aleris","company_id":"aleris","location":"Uhrichsville, Ohio","positions":[{"description":"","duration":"Dec 2003 Nov 2012 9 years","duration_short":"9 years","end_date":"Nov 2012","start_date":"Dec 2003","subtitle":"Aleris","title":"Shipping Scheduler"}],"url":"https://www.linkedin.com/company/aleris"}]', '["“Tim is a very detail oriented person. He takes personal pride in doing his job. Tim gets the job done with little or no supervision. Tim would be an asset to any company.”","“Tim Pence worked at American Health Packaging in the Warehouse as a Lead Shipper for approximately a year. During that year, Tim demonstrated the ability to learn new functions quickly and shown his capability to lead people. Tim was able to work with little or no supervision and had a great understanding of the importance to be accurate one hundred percent of the time. Tim had shown his ability to not only work well with others in a team atmosphere but to lead team members when the opportunity presented itself. When an opportunity presented itself I recommended Tim for a promotion within the company. It was a loss to the department but good overall for Tim and the company. ”"]'] User: ['Ami Kerr', 'An accomplished sales professional with experience in the pharmaceutical and biotech industries with the pleasure of working for respected companies such as Eli Lilly, Astra Zeneca, AMGEN, and now Lundbeck. I have worked and sold in many different settings, including hospitals; offices specializing in Neurology, Psychiatry, Cardiology, Pediatrics, OB, Pain, Pulmonology, Allergy, and Primary Care; Mental Health Centers and Institutions. I have experience in many therapeutic areas. I’ve successfully launched 8 products over my sales career. Known for being personable, hard working, and a team player. Customers know they can rely on me and trust me. Very passionate about helping patients, which in turn drive sales and attains goals. Managers would say coach-able and execute very well.', 'Neuroscience Account Manager at Lundbeck', 'Lundbeck', '[{"company":"Lundbeck","company_id":"lundbeck","industry":"Pharmaceuticals","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Lundbeck","title":"Neuroscience Account Manager"}],"url":"https://www.linkedin.com/company/lundbeck"},{"company":"Amgen","company_id":"amgen","location":"Rapid City, South Dakota","positions":[{"description":"","duration":"Feb 2017 Apr 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2020","start_date":"Feb 2017","subtitle":"Amgen","title":"Sr. Biopharmaceutical Rep"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"AstraZeneca","company_id":"astrazeneca","location":null,"positions":[{"description":"Daily communication with Primary Care Physicians, Cardiologists, Pulmonologists, and Allergists across South Dakota to discuss products in my portfolio i.e. Symbicort, Crestor, Tudorza, and Bevespi. PAC champ, Motivational champ, and Power of Us champ for Sioux Falls district • Through October #7/1128 reps for Circle of Excellence portfolio rank• Led Region and District in national rank. Top 1% of the nation all of 2016. • Symbicort through November 18th, 180.39% to quota; portfolio 149.31% to quota","duration":"Apr 2015 Feb 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2017","start_date":"Apr 2015","subtitle":"AstraZeneca","title":"Sales Specialist"},{"description":"Daily communication with Primary Care Physicians, Cardiologists, Pulmonologists, and Allergists across parts of Minnesota, Iowa, and South Dakota. Products promoted were Vimovo, Symbicort, Crestor, Brilinta, and Farxiga. Brilinta District Champ. • Rev the Rep champ for detailing challenge at National meeting• Farxiga incentive award Q3 2014• 2014 District Summer Sizzle Champ voted by peers• Regional Crestor quarterly sales award 2013; Recognized by brand team for Crestor sales incentives","duration":"Aug 2011 Mar 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2015","start_date":"Aug 2011","subtitle":"AstraZeneca","title":"Sales Specialist"}],"url":"https://www.linkedin.com/company/astrazeneca"},{"company":"Eli Lilly and Company","company_id":"eli-lilly-and-company","location":null,"positions":[{"description":"Introduced a new oral anti-platelet medication (Effient) in August 2009 and a new statin medication (Livalo) in June 2010 to Cardiologists as well as Primary Care Physicians. Daily communication with Cardiologists and Primary Care Physicians to discuss products in my portfolio i.e. Effient, Livalo, and Cialis. Responsible for local speakers. IVA Champion, Business Logistics Champion, Cialis Champion, and Motivational Champion.• October 2009 District meeting Peer award• Nominated by my peers for an ACS award","duration":"Jul 2008 Jul 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2011","start_date":"Jul 2008","subtitle":"Eli Lilly and Company","title":"Senior Sales Representative"},{"description":"Daily communication with Psychiatrists and community mental health centers to discuss products in my portfolio i.e. Zyprexa, Cymbalta, Symbyax, and Strattera. Conducted in-service meetings with staff and case management. Good Promotional Practice Champion,Motivational Champion, and Zyprexa Champion.• Q1 2007 started a new territory and ran alone for the first quarter/#14 in the nation through October 2007 Total Portfolio/Finishing December 2007 #36 and 104% to quota • October 2007 Go Getter Award for Nashville District• October 2007 District meeting MVP Nashville District• February 2007 District meeting Passion Award for Nashville District• Awarded the Kentucky and Tennessee Area ‘Davy Crockett’ Award for Q4 2006• Asked to attend a business planning workshop on behalf of the Nashville District• Southeast Area CAPS Selling process committee (1 of 3 representatives)• March 2006 District meeting MVP Nashville District• September 2004 - Successful launch of new product Cymbalta for depression and DPNP – Largest trial rate for DPNP in nation through March ‘05 with 82.88%. Territory QTD in February ‘05 #2 in the nation","duration":"Jun 2004 Jul 2008 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2008","start_date":"Jun 2004","subtitle":"Eli Lilly and Company","title":"Senior Sales Representative"},{"description":"Daily communication with physicians to discuss products in my portfolio i.e. Prozac, Prozac Weekly, Sarafem, Evista, Axid, Zyprexa, Strattera, and Symbyax.• Participated in 4 District quota trips based on 2000-2003 performances• 2003 Midwest Area Director’s Council• Top 10% in nation for 2003 receiving a divisional achievement trip• 2003 St. Louis District MVP• 2003 Rank: Strattera – 66 Zyprexa – 72 Overall – 37/approx. 525• 2002 Rank: Zyprexa – 28 Overall – 121/approx. 525• 2001 Rank: Total Territory – 161 Portfolio – 228/approx. 525","duration":"Aug 2000 Jun 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2004","start_date":"Aug 2000","subtitle":"Eli Lilly and Company","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Archer Daniels Midland","company_id":"adm","location":"Decatur, Illinois Area","positions":[{"description":"","duration":"May 1998 Aug 2000 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2000","start_date":"May 1998","subtitle":"Archer Daniels Midland","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/adm"}]', '["“I have known and worked with Ami for fifteen years. We were business partners at Eli Lilly & Company for five years. She was most important trust worthy. Also she was a hard worker and she was awesome to work with. We had a allot of success and took Cymbalta to #1 in the country. She is talented and I would love to work with her again. Hire Ami Kerr!!!!! Trust me! You will mail me a thank you card and a Christmas card at the end of the year.”","“Working with Ami is a pleasure. She is highly motivated to succeed. Driven to educate her customers. She has excellent communication skills, an upbeat personality and a great smile.”"]']
The agent's job is to provide technical support and customer service, and today the agent is reaching out to the user because they need assistance with resolving a software issue.
Agent: ['Paul Springett', 'Accomplished international sales professional with over 15+ years in software, product and professional services sales, business development and leadership experience. Skilled in multiple industries with a strong portfolio of success in capturing and growing top revenue-generating accounts, territory sales management, growing profits, driving strategy execution and expanding market share using existing and new model revenue platforms.Expertise to manage customer accounts and cross functional teams through complex sales life cycles from conception to close.', 'Partner Sales Executive - Siemens Digital Industries Software', 'Siemens', '[{"company":"Siemens","company_id":"siemens","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Siemens","title":"Partner Sales Executive - Digital Industries Software"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Siemens","title":"Enterprise Account Executive - Digital Industries Software"},{"description":"","duration":"2017 Aug 2018 1 year","duration_short":"1 year","end_date":"Aug 2018","start_date":"2017","subtitle":"Siemens","title":"Portfolio Business Developer"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Esys Automation","company_id":"esys-automation","location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Esys Automation","title":"Director Of Sales And Business Development"}],"url":"https://www.linkedin.com/company/esys-automation"},{"company":"Total Comfort Solutions","company_id":"total-comfort-solutions","location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"Total Comfort Solutions","title":"Business Development Director"}],"url":"https://www.linkedin.com/company/total-comfort-solutions"},{"company":"Siemens","company_id":"siemens","location":null,"positions":[{"description":"","duration":"May 2006 Jul 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2009","start_date":"May 2006","subtitle":"Siemens","title":"Sales & Business Development Manager - Powertrain - Diesel Systems Divsion"},{"description":"","duration":"May 2003 May 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2006","start_date":"May 2003","subtitle":"Siemens VDO Automotive","title":"Business Development Manager - Body Electronics Division"},{"description":"","duration":"Jul 2001 May 2003 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2003","start_date":"Jul 2001","subtitle":"Siemens VDO Automotive","title":"Key Account Manager - Body Electronics Division"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Corus","company_id":"corus","location":"United Kingdom","positions":[{"description":"","duration":"Jun 1999 Jul 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2001","start_date":"Jun 1999","subtitle":"Corus","title":"Operations Team Leader"}],"url":"https://www.linkedin.com/company/corus"}]', '["“Paul is a quick study of business and is able to adapt to a variety of different situations when discussing automation solutions. He is results oriented and is always interested in helping a customer with their problems. Paul will work tirelessly and has shown that he can work independently very well or with a team as required.”","“Paul is a very hard worker with great follow up skills. Listens well and has a unique ability to digest customer information. Translate customer needs utilizing his services to create solutions and unique educational experiences. Top quality salesperson.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']
The agent's job is to develop applications with JavaScript, React, Node.js, SQL, NoSQL, REST APIs, and GraphQL. Today, the user is reaching out to the agent because they need assistance with implementing email marketing strategies and A/B testing for their company.
Agent: ['Cameron Simmons', '• Seasoned engineer with 9 yrs experience in hardware engineering transitioning into a career in software. Has full-stack experience and a passion for developing applications with JavaScript, React(Hooks), Node.js, SQL, NoSQL, REST APIs, and GraphQL. • Featured speaker @SingleSprout’s Tech Talk series: “GraphQL: Beyond the Basics” Github: https://github.com/cssim22 http://obsidian.land/', 'Software Engineer', 'Obsidian', '[{"company":"Obsidian","company_id":"obsidian-land","industry":"Software Development","location":"Portland, Oregon, United States","positions":[{"description":"• Utilized Deno runtime for backend logic enabling native TypeScript support, leaner package management and better security by default than Node.• Employed custom React Hook to enable GraphQL queries and mutations along with client or server-side caching in the app with Redis server which resulted in two orders of magnitude query response time reductions for optimal user experience with minimal interaction delays. • Developed support for GraphQL variables and directives allowing full utilization of GraphQL features for more efficient and dynamic querying.• Created a security component that limits GraphQL query depth in order to prevent specific DoS attacks and ensure continuous site availability.• Utilized the Rhum testing library for Deno to implement test driven development in order to create intuitive semantic unit assertion tests that guarantee new component functionality, improve maintainability of codebase and ensure future changes to the codebase are non-breaking.• Employed TypeScript interfaces and custom types to enforce static type error handling which ensured scalability and minimal development errors.• Harnessed Oak, React DOM Server and Redis to enable server-side rendering for rapid page loading and client and server caching.• Utilized Travis CI along with AWS EC2, EB and S3 to implement continuous integration and automated testing for reliable production deployment.• Product was designed and developed under tech accelerator Open Source Labs. (opensourcelabs.io)","duration":"2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2021","subtitle":"Obsidian","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/obsidian-land"},{"company":"Open Source","company_id":"open-source-reactvt","location":null,"positions":[{"description":"• Harnessed the Jest test runner and assertion library along with Enzyme and Supertest to create semantic React component unit tests and HTTP integration tests that ensure production code is reliable and easy to maintain and update by future engineers. • Implemented React Router SPA to establish static routes between multiple components and modals which decreased the frequency of server calls and improved the application loading performance which ultimately delivered a more seamless and dynamic user experience.• Implemented PostgreSQL database to store relational user data with ACID compliance and strict schemas for improved data reliability.• Used Express/Node.js server to efficiently facilitate responses to client HTTP and API requests with the appropriate information from the database or API URIs with non-blocking execution and NPM ecosystem support for fast response times and improved application interactivity.","duration":"Apr 2021 Jul 2021 4 months","duration_short":"4 months","end_date":"Jul 2021","start_date":"Apr 2021","subtitle":"Open Source","title":"Bon Voyage | Life Memories Organizer"},{"description":"• Utilized React to implement a single page application with reusable components and Flux architecture, maximizing maintainability and modularity by separating stateful and presentational components and enforcing one-way dataflow.• Used Webpack and Babel to bundle modules based on a dependency graph, transpile languages into browser readable code, and uglify and minify code so that it is compatible with the largest subset of potential clients and deployed in smaller files that are more quickly transferable. • Implemented a NoSQL database for persistently storing data with flexible schemas that will quickly accommodate evolving data requirements.","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"Open Source","title":"DreamKeeper | Lucid Dream Training App"}],"url":"https://www.linkedin.com/company/open-source-reactvt"},{"company":"The Innovation Laboratory","company_id":null,"location":"","positions":[{"description":"• Devised MATLAB algorithms to detect Mountain Wave Turbulence within data obtained from aircraft altimeters and airspeed indicators in order to quickly visualize efficacy of algorithms and adjust them as required to achieve dependable characterization of the turbulence we were seeking.• Established MATLAB algorithms to integrate turbulence data into geographic contour plots of Mountain Wave Turbulence that were able to then reroute aircraft to avoid the turbulence and prevent the potential airplane and passenger damage that may result.","duration":"Oct 2019 Mar 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2021","start_date":"Oct 2019","subtitle":"The Innovation Laboratory","title":"Data Scientist"}],"url":""},{"company":"Coherent Inc.","company_id":"coherent","location":null,"positions":[{"description":"• Utilized Zemax optical modeling software to design and characterize laser subsystems that met or exceeded optical specifications in a cost-effective and manufacturable manner so that the system could be transitioned into production and built with minimal additional engineering support. • Utilized custom Zemax .ZML macros to perform calculations on metrics regarding laser beam shape and size resulting in closer correlation of optical models to lab-measured results which ultimately saved substantial time and money on expensive rounds of additional prototyping.• Used MATLAB to manipulate data measured on laser systems to gain a better understanding of product performance and optimize design iterations.","duration":"Jul 2018 Mar 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2021","start_date":"Jul 2018","subtitle":"Coherent Inc.","title":"Staff Optical Engineer"},{"description":"","duration":"Jul 2014 Jul 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2018","start_date":"Jul 2014","subtitle":"Coherent Inc.","title":"Senior Optical Engineer"},{"description":"","duration":"Apr 2012 Jul 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2014","start_date":"Apr 2012","subtitle":"Coherent Inc.","title":"Optical Engineer 2"}],"url":"https://www.linkedin.com/company/coherent"},{"company":"University of Washington - Electrical Engineering Photonics Lab","company_id":"university-of-washington","location":"Seattle, WA","positions":[{"description":"","duration":"Sep 2010 Jun 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2012","start_date":"Sep 2010","subtitle":"University of Washington - Electrical Engineering Photonics Lab","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-washington"},{"company":"L-3 Communications - Warrior Division","company_id":"l3","location":"Manchester, New Hampshire","positions":[{"description":"","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"L-3 Communications - Warrior Division","title":"Laser Engineering Intern"}],"url":"https://www.linkedin.com/company/l3"},{"company":"The University of Arizona","company_id":"uarizona","location":"College of Optical Sciences","positions":[{"description":"","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"The University of Arizona","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Kyung Lee “Cameron is a dedicated and passionate engineer who I had the pleasure of working with. We collaborated on developing a GraphQL caching client and server module, for which streamlined development can be attributed to the depth of his technical knowledge and his ability to make decisions when it matters most. A true professional and super easy to work with, Cameron goes beyond writing great code by employing empathetic engineering. It goes without saying that he makes a valuable asset to any team, exceeding the standards for an excellent engineer. ”","Justin McKay “Working with Cameron is one of the best professional experiences I have had as a Software Engineer. He is extremely skilled in React, Node, and GraphQL - creating enormous value with his vast knowledge and intellect. On top of his technical excellence, Cameron is one of the kindest and most empathetic individuals I have worked with. He consistently empowers those around him, to the benefit of the entire team. I highly recommend Cameron and hope to work with him again.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']