public function index()
    {
        $openedTickets = Ticket::where('user_id', '=', Auth::id())->where('open', true)->orderBy('updated_at', 'desc')->get();
        $closedTickets = Ticket::where('user_id', '=', Auth::id())->where('open', false)->orderBy('updated_at', 'desc')->get();

        return view('laralum_tickets::public.index', ['openedTickets' => $openedTickets, 'closedTickets' => $closedTickets]);
    }