src/Controllers/NotificationsController.php
public function sendNotification($template, $data, $ticket, $notification_owner, $subject, $type)
    {
        /**
         * @var User
         */
        $to = null;

        if ($type != 'agent') {
            $to = $ticket->user;

            if ($ticket->user->email != $notification_owner->email) {
                $to = $ticket->user;
            }

            if ($ticket->agent->email != $notification_owner->email) {
                $to = $ticket->agent;
            }
        } else {
            $to = $ticket->agent;
        }

        if (LaravelVersion::lt('5.4')) {
            $mail_callback = function ($m) use ($to, $notification_owner, $subject) {
                $m->to($to->email, $to->name);

                $m->replyTo($notification_owner->email, $notification_owner->name);

                $m->subject($subject);
            };

            if (Setting::grab('queue_emails') == 'yes') {
                Mail::queue($template, $data, $mail_callback);
            } else {
                Mail::send($template, $data, $mail_callback);
            }
        } elseif (LaravelVersion::min('5.4')) {
            $mail = new \Kordy\Ticketit\Mail\TicketitNotification($template, $data, $notification_owner, $subject);

            if (Setting::grab('queue_emails') == 'yes') {
                Mail::to($to)->queue($mail);
            } else {
                Mail::to($to)->send($mail);
            }
        }
    }
public function sendNotification($template, $data, $ticket, $notification_owner, $subject, $type)
    {
        /**
         * @var User
         */
        $to = null;

        if ($type != 'agent') {
            $to = $ticket->user;

            if ($ticket->user->email != $notification_owner->email) {
                $to = $ticket->user;
            }

            if ($ticket->agent->email != $notification_owner->email) {
                $to = $ticket->agent;
            }
        } else {
            $to = $ticket->agent;
        }

        if (LaravelVersion::lt('5.4')) {
            $mail_callback = function ($m) use ($to, $notification_owner, $subject) {
                $m->to($to->email, $to->name);

                $m->replyTo($notification_owner->email, $notification_owner->name);

                $m->subject($subject);
            };

            if (Setting::grab('queue_emails') == 'yes') {
                Mail::queue($template, $data, $mail_callback);
            } else {
                Mail::send($template, $data, $mail_callback);
            }
        } elseif (LaravelVersion::min('5.4')) {
            $mail = new \Kordy\Ticketit\Mail\TicketitNotification($template, $data, $notification_owner, $subject);

            if (Setting::grab('queue_emails') == 'yes') {
                Mail::to($to)->queue($mail);
            } else {
                Mail::to($to)->send($mail);
            }
        }
    }
public function sendNotification ( $ template , $ data , $ ticket , $ notification_owner , $ subject , $ type ) { /**
         * @var User
         */ $ to = null ; if ( $ type != 'agent' ) { $ to = $ ticket -> user ; if ( $ ticket -> user -> email != $ notification_owner -> email ) { $ to = $ ticket -> user ; } if ( $ ticket -> agent -> email != $ notification_owner -> email ) { $ to = $ ticket -> agent ; } } else { $ to = $ ticket -> agent ; } if ( LaravelVersion :: lt ( '5.4' ) ) { $ mail_callback = function ( $ m ) use ( $ to , $ notification_owner , $ subject ) { $ m -> to ( $ to -> email , $ to -> name ) ; $ m -> replyTo ( $ notification_owner -> email , $ notification_owner -> name ) ; $ m -> subject ( $ subject ) ; } ; if ( Setting :: grab ( 'queue_emails' ) == 'yes' ) { Mail :: queue ( $ template , $ data , $ mail_callback ) ; } else { Mail :: send ( $ template , $ data , $ mail_callback ) ; } } elseif ( LaravelVersion :: min ( '5.4' ) ) { $ mail = new \ Kordy \ Ticketit \ Mail \ TicketitNotification ( $ template , $ data , $ notification_owner , $ subject ) ; if ( Setting :: grab ( 'queue_emails' ) == 'yes' ) { Mail :: to ( $ to ) -> queue ( $ mail ) ; } else { Mail :: to ( $ to ) -> send ( $ mail ) ; } } }
Send email notifications from the action owner to other involved users.

@param string $template
@param array  $data
@param object $ticket
@param object $notification_owner
Send email notifications from the action owner to other involved users .