Hello sachinsingh4, thank you for your post. See below the input from our consultant. Since this is your first post a warm welcome to Spiceworks!
HP BIOS Configuration Utility (BCU) error message:
"Unable to connect to HP WMI namespace: 'root\HP'/>"
"System not supported. Unable to connect to HP WMI namespace:'root\HP'"
These error messages are usually caused by incorrect version of BCU and/or that BIOS password has not been created nor provided.
There are several versions of BCU. You need a version, which is compatible with both your OS and computer. Try other version of BCU.
HP BIOS Configuration Utility (BCU) - Download
See examples here:
HP BIOS Configuration Utility (BCU) - HP Client Management Solutions
HP BIOS Configuration Utility - WMI Namespace Error
HP Password Encryption Utility (HPQPswd.exe), Priscilla@HP Mar 29, 2017 at 5:25 PM
You may also try, which I am not sure works on your system:
- Enter BIOS Setup via F10 key.
- Then press Ctrl+A to open additional fields in Security - System IDs menu.
- Enter your PC's serial number in Asset Tag Number and Chassis Serial Number fields.
Check please manuals for your product.
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