Question: Is there a configuration change that can be made to [Trac](http://trac.edgewall.org/) to send a notification to an email address only upon the creation of all new tickets? If it can't be done through config, a plugin would be the second best option, with source code modification as a last resort.

NOTE: The setting `smtp_always_cc` in the [notification section](http://trac.jpcycles.int:8082/wiki/TracIni#notification-section) of `TracIni` will send messages on all updates. I'm in need of email notifications **only on the creation** of a new ticket.

Answer: 
You could write your own ticket listener plugin (or rather, override the default one and tweak it), or write a email filter (procmail?) to remove non-creation mails.
The smtp\_always\_cc configuration option in trac.ini will do exactly that.

The one caveat is that it will also send an email on any updates to that issue -- not only on issue creation. This may or may not be what you want. See the TracNotification page in the help wiki for more information.

We use this feature in our product at [Akiri Solutions](http://www.akirisol.com).