Question: I am trying to apply Jelly Bean firmware update on my Galaxy S2 X, but everytime I try to, Kies dies at 0% of the firmware update, without any error message.

I tried uninstalling and installing Kies again. It is up to date. I also tried running it in Windows 7 mode and XP SP3 mode (I'm on Windows 8 64-bit).

I did a factory reset of my cellphone, and still encounter the problem.

Is there any alternative or way to fix this?

Answer: 
Remote Phone Call is much more polished for SMS to PC.

<https://www.justremotephone.com/>

![a busy cat](https://www.justremotephone.com/img/CallCenter_new_SMS_480x800.png)
I former times I have used [MyPhoneExplorer](http://www.fjsoft.at/) application. It was initially released for SonyEricsson but later added android support.

You can stablish a bluetooth connection between this app and your phone.

Website: <http://www.fjsoft.at/>