Question: I have been struggling immensely to change the label of "Subtotal" in the email sent to users after they make a purchase.

I was able to remove everything BUT the sub total column, and I want to replace sub total with "Grand Total". I tried modifying the `Mage_Sales.csv` in `app/locale/en_US`, to no avail.

Does anyone have an idea on how or where I can change this?

I have a hunch it is in an .xml file, but I honestly don't know.

This image shows what I want changed as well. Thanks!

<http://img836.imageshack.us/img836/3865/fe1v.png>

Answer: 
You can try overriding below file to your theme and modify subtotal text.

```
app/design/frontend/base/default/template/email/order/items.phtml

```
There is `"Subtotal"` and `"Subtotal:"` in `en_US/Mage_Sales.csv`. Are you sure you modified the one w/o colon? Also the Magento cache had to be flushed afterwards.

P.S. This is not the prettiest way to modify the translation instance as it will be overwritten with the next Magento version which is suppose to come in the end of September.