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Update app.py
Browse files
app.py
CHANGED
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@@ -81,6 +81,30 @@ class PDFChatbot:
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# Get relevant context for the question
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relevant_context = self.get_relevant_context(user_question, chunks)
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# Prepare messages for the chat
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messages = [
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{
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"role": "system",
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@@ -88,7 +112,7 @@ class PDFChatbot:
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1. Only provide information based on the PDF content provided
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2. If the answer is not in the PDF, clearly state that the information is not available in the document
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3. Provide clear, concise, and helpful responses in a professional manner
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4. Always respond in
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5. When possible, reference specific sections or clauses from the policy
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6. Use insurance terminology appropriately but explain complex terms when necessary
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7. Be empathetic and patient, as insurance can be confusing for customers
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# Get relevant context for the question
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relevant_context = self.get_relevant_context(user_question, chunks)
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# Prepare messages for the chat
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# messages = [
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# {
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# "role": "system",
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# "content": """You are an experienced insurance agent assistant who helps customers understand their insurance policies and coverage details. Follow these guidelines:
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# 1. Only provide information based on the PDF content provided
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# 2. If the answer is not in the PDF, clearly state that the information is not available in the document
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# 3. Provide clear, concise, and helpful responses in a professional manner
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# 4. Always respond in English using proper grammar and formatting
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# 5. When possible, reference specific sections or clauses from the policy
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# 6. Use insurance terminology appropriately but explain complex terms when necessary
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# 7. Be empathetic and patient, as insurance can be confusing for customers
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# 8. If asked about claims, coverage limits, deductibles, or policy terms, provide accurate information from the document
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# 9. Always prioritize customer understanding and satisfaction
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# 10. If multiple interpretations are possible, explain the different scenarios clearly
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# Remember: You are here to help customers understand their insurance coverage better."""
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# },
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# {
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# "role": "user",
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# "content": f"""Insurance Document Content:
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# {relevant_context}
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# Customer Question: {user_question}
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# Please provide a helpful response based on the insurance document content above."""
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# }
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# ]
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messages = [
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{
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"role": "system",
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1. Only provide information based on the PDF content provided
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2. If the answer is not in the PDF, clearly state that the information is not available in the document
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3. Provide clear, concise, and helpful responses in a professional manner
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4. Always respond in Vietnamese using proper grammar and formatting
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5. When possible, reference specific sections or clauses from the policy
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6. Use insurance terminology appropriately but explain complex terms when necessary
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7. Be empathetic and patient, as insurance can be confusing for customers
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