a reasonable fee for such management services, not to exceed our costs, and to cease to provide such management services at any time. Pretzel Time's right to manage a Unit and obtain reimbursement for costs also applies in the event of your death or disability. 14.B. SUFFICIENT WORKING CAPITAL. Franchisee shall maintain an adequate sales force to serve properly all customers, and shall carry at all times a stock of merchandise of such size, character, quality and price to produce the maximum return to Franchisee and so as to produce all of the gross revenue which may be produced by such manner of operation. 14.C. FILING OF OPERATIONS AND SALES REPORTS. Franchisee's net revenues and operational analysis are to be reported on or before Tuesday at 12:00 P.M. Eastern Standard Time (or Eastern Daylight Savings Time) or any other time reasonably designated by Pretzel Time, to Pretzel Time on forms designated by Pretzel Time for the immediately preceding week. If the gross sales report is not submitted as herein specified, Pretzel Time may, at its option, charge a late fee of $50.00 to Franchisee. There will only be one late fee for each late report. 14.D. EMPLOYEE DRESS AND CUSTOMER SERVICE. The presentation of an uniform image is essential to a successful franchise system. Franchisee shall cause all employees of Franchisee while working at the franchise location to dress appropriately (in the specific uniform approved and designated by Pretzel Time) in keeping with the Pretzel Time image, as Pretzel Time may designate from time to time, to present a neat and clean appearance and to render confident and courteous service to the Franchise's customers. 14.E. COMPLIANCE WITH LAWS AND GOOD BUSINESS PRACTICES. Franchisee shall secure and maintain in force in his name all required licenses, permits, and certificates relating to