least 1 Update or New Version release during each 12 month calendar year. Upon the releases of any Update or New Version of the Licensed Technology (including manuals), D2 shall promptly notify and deliver to LICENSEE such Update or New Version. (ii) D2 will initially deliver to LICENSEE one (1) copy of any Updates or New Versions to the Licensed Technology and one (1) set of corresponding manuals for each copy of the Licensed Technology for which LICENSEE has paid the appropriate development license fees and maintenance fees pursuant to Exhibit C as soon as such Updates or New Versions and corresponding manuals become available and shall maintain such Updates or New Versions throughout this agreement. 6.3 Error Correction. If D2 becomes aware of any Defect in the Licensed Technology, D2 shall promptly provide LICENSEE with written notice of such Defect. D2 shall have no obligation to actively monitor the Licensed Technology for Defects after such software has been accepted by LICENSEE. D2 shall work diligently to promptly correct Defects in accordance with the following schedule; "days" shall mean calendar days. ERROR PRIORITY (1) RESPONSE (2) CLOSURE (3) Emergency (A) 24 hours 7 days Critical (B) 2 days 14 days Software License D2 Technologies, Inc. and Maintenance Agreement August 4, 1997 CONFIDENTIAL 7 Non-Critical (C) 30 days Next Update or New Version (1) Priority: -A- Catastrophic product or module Defects that do not have a viable detour or work around available. -B- Defects that have been substantiated as a serious inconvenience to LICENSEE or an End User. This includes any priority A Defect for which a viable detour or work around is available. -C- All other problems that LICENSEE and an End User can easily avoid for which there is no urgency for a resolution. (2) Response: Response consists of