diff --git "a/datasets/schema_guided/dialogues_036.json" "b/datasets/schema_guided/dialogues_036.json" new file mode 100644--- /dev/null +++ "b/datasets/schema_guided/dialogues_036.json" @@ -0,0 +1,82815 @@ +[ + { + "dialogue_id": "36_00000", + "services": [ + "Services_2" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to find a dentist." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_2", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date would you like to visit it on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "the 5th" + ] + } + ], + "service": "Services_2", + "slots": [ + { + "exclusive_end": 19, + "slot": "appointment_date", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 5th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make it for the 5th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "dentist_name", + "values": [] + } + ], + "service": "Services_2", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time is good and what dentist would you like to visit." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "C K Dental Lab" + ], + "slot": "dentist_name", + "values": [ + "C K Dental lab" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 o\"clock in the morning" + ] + } + ], + "service": "Services_2", + "slots": [ + { + "exclusive_end": 36, + "slot": "dentist_name", + "start": 22 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 63 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 5th" + ], + "appointment_time": [ + "11 o\"clock in the morning" + ], + "dentist_name": [ + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The dentist's name is C K Dental lab. I would like to make for 11 o\"clock in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "C K Dental Lab" + ], + "slot": "dentist_name", + "values": [ + "C K Dental Lab" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_2", + "slots": [ + { + "exclusive_end": 46, + "slot": "dentist_name", + "start": 32 + }, + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 50 + }, + { + "exclusive_end": 68, + "slot": "appointment_date", + "start": 56 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok you want an appointment with C K Dental Lab at 11 am next Tuesday. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "11 am", + "11 o\"clock in the morning" + ], + "dentist_name": [ + "C K Dental Lab", + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that is." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "C K Dental Lab" + ], + "slot": "dentist_name", + "values": [ + "C K Dental Lab" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 am" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "11:00", + "dentist_name": "C K Dental Lab" + } + }, + "service_results": [ + { + "address": "621 East Campbell Avenue # 2A", + "appointment_date": "2019-03-05", + "appointment_time": "11:30", + "dentist_name": "C K Dental Lab", + "offers_cosmetic_services": "False", + "phone_number": "408-370-1424" + } + ], + "slots": [ + { + "exclusive_end": 63, + "slot": "dentist_name", + "start": 49 + }, + { + "exclusive_end": 79, + "slot": "appointment_date", + "start": 67 + }, + { + "exclusive_end": 91, + "slot": "appointment_time", + "start": 83 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry they are all booked up at 11 am. How about C K Dental Lab on next Tuesday at 11:30 am?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "11:30 am" + ], + "dentist_name": [ + "C K Dental Lab", + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that will be fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "11:30", + "dentist_name": "C K Dental Lab" + } + }, + "service_results": [ + { + "address": "621 East Campbell Avenue # 2A", + "appointment_date": "2019-03-05", + "appointment_time": "11:30", + "dentist_name": "C K Dental Lab", + "offers_cosmetic_services": "False", + "phone_number": "408-370-1424" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your dentist appointment was booked successfully." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "address", + "city" + ], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "11:30 am" + ], + "dentist_name": [ + "C K Dental Lab", + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is the address and what city are they located in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Campbell" + ], + "slot": "city", + "values": [ + "Campbell" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "621 East Campbell Avenue # 2A" + ], + "slot": "address", + "values": [ + "621 East Campbell Avenue # 2A" + ] + } + ], + "service": "Services_2", + "slots": [ + { + "exclusive_end": 61, + "slot": "city", + "start": 53 + }, + { + "exclusive_end": 49, + "slot": "address", + "start": 20 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "They are located at 621 East Campbell Avenue # 2A in Campbell ." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "11:30 am" + ], + "dentist_name": [ + "C K Dental Lab", + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Will there be anything else." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "11:30 am" + ], + "dentist_name": [ + "C K Dental Lab", + "C K Dental lab" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_2", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day. Thank You." + } + ] + }, + { + "dialogue_id": "36_00001", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:45" + ], + "slot": "appointment_time", + "values": [ + "16:45" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "March 8th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 52, + "slot": "appointment_date", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 8th" + ], + "appointment_time": [ + "16:45" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to book an appointment at a salon March 8th at 16:45." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Tell me the name of the salon please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Great Clips In Blackhawk, Danville" + ], + "slot": "stylist_name", + "values": [ + "Great Clips in Blackhawk, Danville" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "stylist_name", + "start": 19 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 8th" + ], + "appointment_time": [ + "16:45" + ], + "stylist_name": [ + "Great Clips in Blackhawk, Danville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is named Great Clips in Blackhawk, Danville." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Great Clips In Blackhawk, Danville" + ], + "slot": "stylist_name", + "values": [ + "Great Clips in Blackhawk, Danville" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:45" + ], + "slot": "appointment_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 118, + "slot": "stylist_name", + "start": 84 + }, + { + "exclusive_end": 129, + "slot": "appointment_time", + "start": 122 + }, + { + "exclusive_end": 141, + "slot": "appointment_date", + "start": 130 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please let me know if the following details are confirmed. The hair stylist will be Great Clips in Blackhawk, Danville at 4:45 pm next Friday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "evening 6:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "Tuesday next week" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 58, + "slot": "appointment_time", + "start": 46 + }, + { + "exclusive_end": 42, + "slot": "appointment_date", + "start": 25 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week" + ], + "appointment_time": [ + "evening 6:30" + ], + "stylist_name": [ + "Great Clips in Blackhawk, Danville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like the appointment Tuesday next week at evening 6:30." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_time", + "start": 29 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 37 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Tell me if my appointment at 6:30 pm next Tuesday is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "6:30 pm", + "evening 6:30" + ], + "stylist_name": [ + "Great Clips in Blackhawk, Danville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is great. Tell me the contact number please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "925-718-7118" + ], + "slot": "phone_number", + "values": [ + "925-718-7118" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "18:30", + "stylist_name": "Great Clips In Blackhawk, Danville" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "18:30", + "average_rating": "4.20", + "is_unisex": "True", + "phone_number": "925-718-7118", + "street_address": "3478 Camino Tassajara Ste B", + "stylist_name": "Great Clips In Blackhawk, Danville" + } + ], + "slots": [ + { + "exclusive_end": 45, + "slot": "phone_number", + "start": 33 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment is confirmed for 925-718-7118." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "6:30 pm", + "evening 6:30" + ], + "stylist_name": [ + "Great Clips in Blackhawk, Danville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Tell me the address and if it's unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3478 Camino Tassajara Ste B" + ], + "slot": "street_address", + "values": [ + "3478 Camino Tassajara Ste B" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 42, + "slot": "street_address", + "start": 15 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The address is 3478 Camino Tassajara Ste B and it is a unisex salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "6:30 pm", + "evening 6:30" + ], + "stylist_name": [ + "Great Clips in Blackhawk, Danville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's all for now. Thanks!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00002", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "the 6th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "appointment_date", + "start": 37 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 6th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need an appointment at a salon for the 6th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the salon called?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Hair Fairies The Head Lice Helpers" + ], + "slot": "stylist_name", + "values": [ + "Hair Fairies the Head Lice Helpers" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "stylist_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 6th" + ], + "stylist_name": [ + "Hair Fairies the Head Lice Helpers" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is called Hair Fairies the Head Lice Helpers." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to set the salon appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:30" + ], + "slot": "appointment_time", + "values": [ + "half past 12 in the afternoon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "appointment_time", + "start": 23 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 6th" + ], + "appointment_time": [ + "half past 12 in the afternoon" + ], + "stylist_name": [ + "Hair Fairies the Head Lice Helpers" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Set the appointment at half past 12 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hair Fairies The Head Lice Helpers" + ], + "slot": "stylist_name", + "values": [ + "Hair Fairies the Head Lice Helpers" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:30" + ], + "slot": "appointment_time", + "values": [ + "12:30 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 107, + "slot": "stylist_name", + "start": 73 + }, + { + "exclusive_end": 119, + "slot": "appointment_time", + "start": 111 + }, + { + "exclusive_end": 134, + "slot": "appointment_date", + "start": 120 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Can you tell me if I have everything right? You're going to a stylist at Hair Fairies the Head Lice Helpers at 12:30 PM next Wednesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "the 6th" + ], + "appointment_time": [ + "12:30 PM", + "half past 12 in the afternoon" + ], + "stylist_name": [ + "Hair Fairies the Head Lice Helpers" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "12:30", + "stylist_name": "Hair Fairies The Head Lice Helpers" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-06", + "appointment_time": "12:30", + "average_rating": "4.20", + "is_unisex": "True", + "phone_number": "415-534-5423", + "street_address": "2238 Fillmore Street", + "stylist_name": "Hair Fairies The Head Lice Helpers" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've confirmed the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "the 6th" + ], + "appointment_time": [ + "12:30 PM", + "half past 12 in the afternoon" + ], + "stylist_name": [ + "Hair Fairies the Head Lice Helpers" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that does it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day!" + } + ] + }, + { + "dialogue_id": "36_00003", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to schedule a visit to the salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What salon? Day? Time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "three in the afternoon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "B Parlor" + ], + "slot": "stylist_name", + "values": [ + "B Parlor" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "10th of March" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 82, + "slot": "appointment_time", + "start": 60 + }, + { + "exclusive_end": 21, + "slot": "stylist_name", + "start": 13 + }, + { + "exclusive_end": 56, + "slot": "appointment_date", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March" + ], + "appointment_time": [ + "three in the afternoon" + ], + "stylist_name": [ + "B Parlor" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is B Parlor. I want to go on the 10th of March at three in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "B Parlor" + ], + "slot": "stylist_name", + "values": [ + "B Parlor" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 65, + "slot": "stylist_name", + "start": 57 + }, + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 31 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 39 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm; appointment at 3 pm on March 10th at the B Parlor salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Concept Barbershop" + ], + "slot": "stylist_name", + "values": [ + "Concept Barbershop" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "stylist_name", + "start": 29 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "stylist_name": [ + "Concept Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, the name of the salon is Concept Barbershop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Concept Barbershop" + ], + "slot": "stylist_name", + "values": [ + "Concept Barbershop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "stylist_name", + "start": 31 + }, + { + "exclusive_end": 57, + "slot": "appointment_time", + "start": 53 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm; appointment at Concept Barbershop at 3 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "stylist_name": [ + "Concept Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that will work." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-10", + "appointment_time": "15:00", + "stylist_name": "Concept Barbershop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-10", + "appointment_time": "15:00", + "average_rating": "4.60", + "is_unisex": "True", + "phone_number": "408-216-9649", + "street_address": "2314 Stevens Creek Boulevard", + "stylist_name": "Concept Barbershop" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is set." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "stylist_name": [ + "Concept Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "stylist_name": [ + "Concept Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that is all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00004", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts Sequoia Station" + ], + "slot": "stylist_name", + "values": [ + "Supercuts Sequoia Station" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 58, + "slot": "stylist_name", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Supercuts Sequoia Station" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to make an appointment at Supercuts Sequoia Station." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would you like?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "afternoon 12" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "8th of this month" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "appointment_time", + "start": 13 + }, + { + "exclusive_end": 50, + "slot": "appointment_date", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month" + ], + "appointment_time": [ + "afternoon 12" + ], + "stylist_name": [ + "Supercuts Sequoia Station" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I wanr it at afternoon 12 on the 8th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts Sequoia Station" + ], + "slot": "stylist_name", + "values": [ + "Supercuts Sequoia Station" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "stylist_name", + "start": 46 + }, + { + "exclusive_end": 30, + "slot": "appointment_time", + "start": 25 + }, + { + "exclusive_end": 42, + "slot": "appointment_date", + "start": 31 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Making an appoitment for 12 pm next friday at Supercuts Sequoia Station. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next friday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "stylist_name": [ + "Supercuts Sequoia Station" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes Whats the address and phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1057 El Camino Real" + ], + "slot": "street_address", + "values": [ + "1057 El Camino Real" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "650-369-8992" + ], + "slot": "phone_number", + "values": [ + "650-369-8992" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "12:00", + "stylist_name": "Supercuts Sequoia Station" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-08", + "appointment_time": "12:00", + "average_rating": "3.70", + "is_unisex": "True", + "phone_number": "650-369-8992", + "street_address": "1057 El Camino Real", + "stylist_name": "Supercuts Sequoia Station" + } + ], + "slots": [ + { + "exclusive_end": 34, + "slot": "street_address", + "start": 15 + }, + { + "exclusive_end": 65, + "slot": "phone_number", + "start": 53 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The address is 1057 El Camino Real and the Number is 650-369-8992. You appoint is made." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next friday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "stylist_name": [ + "Supercuts Sequoia Station" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "IS there anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next friday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "stylist_name": [ + "Supercuts Sequoia Station" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have an awesome day!" + } + ] + }, + { + "dialogue_id": "36_00005", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "2nd of this month" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "appointment_date", + "start": 40 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want an appointment at a salon on the 2nd of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What's the name of the salon and what time do you prefer for the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 o\"clock in the morning" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Caroline'S Salon" + ], + "slot": "stylist_name", + "values": [ + "Caroline'S Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "appointment_time", + "start": 35 + }, + { + "exclusive_end": 33, + "slot": "stylist_name", + "start": 17 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of this month" + ], + "appointment_time": [ + "11 o\"clock in the morning" + ], + "stylist_name": [ + "Caroline'S Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is the Caroline'S Salon, 11 o\"clock in the morning is fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Caroline'S Salon" + ], + "slot": "stylist_name", + "values": [ + "Caroline'S Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 69, + "slot": "stylist_name", + "start": 53 + }, + { + "exclusive_end": 101, + "slot": "appointment_time", + "start": 96 + }, + { + "exclusive_end": 110, + "slot": "appointment_date", + "start": 102 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirm the information, please. The salon's name is Caroline'S Salon and the appointment is at 11 am tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "2nd of this month", + "tomorrow" + ], + "appointment_time": [ + "11 am", + "11 o\"clock in the morning" + ], + "stylist_name": [ + "Caroline'S Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's correct. Is the salon unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "is_unisex", + "values": [ + "False" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "11:00", + "stylist_name": "Caroline'S Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "11:00", + "average_rating": "4.50", + "is_unisex": "False", + "phone_number": "925-284-1474", + "street_address": "57 Lafayette Circle", + "stylist_name": "Caroline'S Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Appointment confirmed. The salon isn't unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of this month", + "tomorrow" + ], + "appointment_time": [ + "11 am", + "11 o\"clock in the morning" + ], + "stylist_name": [ + "Caroline'S Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that's all for now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00006", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Hi, I need to get my hair done. Can you book me an appointment at a salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, what salon would you like to go to? And what is the date of your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of March" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 27, + "slot": "stylist_name", + "start": 18 + }, + { + "exclusive_end": 48, + "slot": "appointment_date", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to go to Supercuts on the 14th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time do you want the appointment to be?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_time", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March" + ], + "appointment_time": [ + "4:15 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to go in at 4:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 41, + "slot": "stylist_name", + "start": 32 + }, + { + "exclusive_end": 52, + "slot": "appointment_time", + "start": 45 + }, + { + "exclusive_end": 66, + "slot": "appointment_date", + "start": 56 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you'd like an appointment at Supercuts at 4:15 pm on March 14th. Does that sound right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "4:15 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that's great. What's the salon's rating? And what is the address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "6046 College Avenue" + ], + "slot": "street_address", + "values": [ + "6046 College Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4.00" + ], + "slot": "average_rating", + "values": [ + "4.0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "16:15", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "16:30", + "average_rating": "4.00", + "is_unisex": "True", + "phone_number": "510-653-4702", + "street_address": "6046 College Avenue", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 47, + "slot": "street_address", + "start": 28 + }, + { + "exclusive_end": 71, + "slot": "average_rating", + "start": 68 + }, + { + "exclusive_end": 84, + "slot": "stylist_name", + "start": 75 + }, + { + "exclusive_end": 139, + "slot": "appointment_date", + "start": 129 + }, + { + "exclusive_end": 150, + "slot": "appointment_time", + "start": 143 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The address of the salon is 6046 College Avenue. It has a rating of 4.0 so Supercuts is a nice salon. The appointment will be on March 14th at 4:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That works great for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "16:30", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "16:30", + "average_rating": "4.00", + "is_unisex": "True", + "phone_number": "510-653-4702", + "street_address": "6046 College Avenue", + "stylist_name": "Supercuts" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for everything, that's all I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00007", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to go to the salon, could you book an appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What salon do you have in mind, and what date and time would you like your appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "Saturday this week" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "half past 6 in the evening" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "appointment_date", + "start": 44 + }, + { + "exclusive_end": 92, + "slot": "appointment_time", + "start": 66 + }, + { + "exclusive_end": 40, + "slot": "stylist_name", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week" + ], + "appointment_time": [ + "half past 6 in the evening" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like an appointment at Supercuts on Saturday this week at half past 6 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "stylist_name", + "start": 52 + }, + { + "exclusive_end": 72, + "slot": "appointment_time", + "start": 65 + }, + { + "exclusive_end": 81, + "slot": "appointment_date", + "start": 73 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Just to confirm, you would like an appointment with Supercuts at 6:30 pm tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "6:30 pm", + "half past 6 in the evening" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is what I would like. Could you tell me the address and average rating of this Salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3.10" + ], + "slot": "average_rating", + "values": [ + "3.1" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "1250 El Camino Real b" + ], + "slot": "street_address", + "values": [ + "1250 El Camino Real b" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "18:30", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "18:30", + "average_rating": "3.10", + "is_unisex": "True", + "phone_number": "650-592-2887", + "street_address": "1250 El Camino Real b", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 95, + "slot": "average_rating", + "start": 92 + }, + { + "exclusive_end": 84, + "slot": "street_address", + "start": 63 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You have a confirmed appointment with Supercuts at the address 1250 El Camino Real b with a 3.1 rating." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "6:30 pm", + "half past 6 in the evening" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that's all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00008", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Make me a salon appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At what time do you want your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 in the morning" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_time", + "start": 19 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10 in the morning" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please make it for 10 in the morning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon would you like the appointment at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "V'S Barbershop Campbell" + ], + "slot": "stylist_name", + "values": [ + "V's Barbershop Campbell" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "stylist_name", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10 in the morning" + ], + "stylist_name": [ + "V's Barbershop Campbell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It's called V's Barbershop Campbell." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date do you want your appointment on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "the 8th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 38, + "slot": "appointment_date", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 8th" + ], + "appointment_time": [ + "10 in the morning" + ], + "stylist_name": [ + "V's Barbershop Campbell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like the appointment to be the 8th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "V'S Barbershop Campbell" + ], + "slot": "stylist_name", + "values": [ + "V's Barbershop Campbell" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 67, + "slot": "stylist_name", + "start": 44 + }, + { + "exclusive_end": 76, + "slot": "appointment_time", + "start": 71 + }, + { + "exclusive_end": 114, + "slot": "appointment_date", + "start": 103 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confir that the hair stylist will be V's Barbershop Campbell at 10 am and the appointment is on next Friday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 30 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10 am", + "10 in the morning" + ], + "stylist_name": [ + "V's Barbershop Campbell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I want to visit the salon next Monday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "V'S Barbershop Campbell" + ], + "slot": "stylist_name", + "values": [ + "V's Barbershop Campbell" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "stylist_name", + "start": 37 + }, + { + "exclusive_end": 76, + "slot": "appointment_date", + "start": 65 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you want to mke an appointment at V's Barbershop Campbell for next Monday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10 am", + "10 in the morning" + ], + "stylist_name": [ + "V's Barbershop Campbell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds good. Can you confirm the city for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "10:00", + "stylist_name": "V'S Barbershop Campbell" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I was unable to book the appointment. Is there anything else you need help with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Great Clips" + ], + "slot": "stylist_name", + "values": [ + "Great Clips" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "stylist_name", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10 am", + "10 in the morning" + ], + "stylist_name": [ + "Great Clips" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to book an appointment at Great Clips." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Great Clips" + ], + "slot": "stylist_name", + "values": [ + "Great Clips" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 34, + "slot": "stylist_name", + "start": 23 + }, + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 50 + }, + { + "exclusive_end": 46, + "slot": "appointment_date", + "start": 35 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you want to book at Great Clips next Monday at 10 am?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10 am", + "10 in the morning" + ], + "stylist_name": [ + "Great Clips" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is right. What is their rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3.20" + ], + "slot": "average_rating", + "values": [ + "3.2" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "10:00", + "stylist_name": "Great Clips" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "10:00", + "average_rating": "3.20", + "is_unisex": "True", + "phone_number": "510-845-2322", + "street_address": "2415 Shattuck Avenue", + "stylist_name": "Great Clips" + } + ], + "slots": [ + { + "exclusive_end": 66, + "slot": "average_rating", + "start": 63 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment was successfully confirmed. It has a rating of 3.2" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10 am", + "10 in the morning" + ], + "stylist_name": [ + "Great Clips" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you. That's all I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00009", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "March 8th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "stylist_name", + "start": 50 + }, + { + "exclusive_end": 72, + "slot": "appointment_date", + "start": 63 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 8th" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to book an appointment at the salon, Supercuts on March 8th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time on March 8th works for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Fig & Clover" + ], + "slot": "stylist_name", + "values": [ + "Fig & Clover" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 50 + }, + { + "exclusive_end": 101, + "slot": "appointment_time", + "start": 94 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 8th" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I changed my mind. I would rather go to the salon Fig & Clover. Can I have the appointment at 1:30 pm?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Fig & Clover" + ], + "slot": "stylist_name", + "values": [ + "Fig & Clover" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 88, + "slot": "stylist_name", + "start": 76 + }, + { + "exclusive_end": 41, + "slot": "appointment_time", + "start": 34 + }, + { + "exclusive_end": 30, + "slot": "appointment_date", + "start": 19 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let's confirm that next Friday at 1:30 pm you would like a reservation with Fig & Clover?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 8th", + "next Friday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds great. Can you confirm the address and the city that it is in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "13:30", + "stylist_name": "Fig & Clover" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Unfortunately, I was unable to book your appointment. Can I assist you with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 8th", + "next Friday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I don't have anything else in mind. Thanks very much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a super day." + } + ] + }, + { + "dialogue_id": "36_00010", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need a salon appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At which location, date, and time do you want to make your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 in the morning" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Fig & Clover" + ], + "slot": "stylist_name", + "values": [ + "Fig & Clover" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "13th of this month" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 77, + "slot": "appointment_time", + "start": 58 + }, + { + "exclusive_end": 28, + "slot": "stylist_name", + "start": 16 + }, + { + "exclusive_end": 54, + "slot": "appointment_date", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month" + ], + "appointment_time": [ + "9:45 in the morning" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit Fig & Clover on the 13th of this month at 9:45 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Fig & Clover" + ], + "slot": "stylist_name", + "values": [ + "Fig & Clover" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 80, + "slot": "stylist_name", + "start": 68 + }, + { + "exclusive_end": 50, + "slot": "appointment_time", + "start": 43 + }, + { + "exclusive_end": 64, + "slot": "appointment_date", + "start": 54 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm you want the appointment at 9:45 am on March 13th at Fig & Clover." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "9:45 am", + "9:45 in the morning" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that is perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "09:45", + "stylist_name": "Fig & Clover" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "10:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "510-788-6378", + "street_address": "4928 Telegraph Avenue", + "stylist_name": "Fig & Clover" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment has been made." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "9:45 am", + "9:45 in the morning" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is the phone number? Is the salon unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "510-788-6378" + ], + "slot": "phone_number", + "values": [ + "510-788-6378" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "phone_number", + "start": 40 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "They are unisex and the phone number is 510-788-6378." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "9:45 am", + "9:45 in the morning" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "May I further assist you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "9:45 am", + "9:45 in the morning" + ], + "stylist_name": [ + "Fig & Clover" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "See you soon!" + } + ] + }, + { + "dialogue_id": "36_00011", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 46, + "slot": "appointment_time", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "4:30 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to book an appointment at 4:30 pm at the salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon would you like? And on what day are you wanting the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "the 11th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "stylist_name", + "start": 22 + }, + { + "exclusive_end": 43, + "slot": "appointment_date", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 11th" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit Supercuts on the 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 72, + "slot": "stylist_name", + "start": 63 + }, + { + "exclusive_end": 97, + "slot": "appointment_time", + "start": 90 + }, + { + "exclusive_end": 86, + "slot": "appointment_date", + "start": 76 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: You would like an appointment at Supercuts on March 11th at 4:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Casual Chic Salon" + ], + "slot": "stylist_name", + "values": [ + "Casual Chic Salon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 43, + "slot": "stylist_name", + "start": 26 + }, + { + "exclusive_end": 55, + "slot": "appointment_date", + "start": 44 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I would like to visit Casual Chic Salon next Monday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Casual Chic Salon" + ], + "slot": "stylist_name", + "values": [ + "Casual Chic Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 92, + "slot": "stylist_name", + "start": 75 + }, + { + "exclusive_end": 71, + "slot": "appointment_date", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: You would like an appointment next Monday at Casual Chic Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that would be great. Where is it? And is it unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "16:30", + "stylist_name": "Casual Chic Salon" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I apologize, but I could not book the appointment. Can I help you with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:15" + ], + "slot": "appointment_time", + "values": [ + "10:15 in the morning" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_time", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10:15 in the morning" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I still need an appointment at 10:15 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Casual Chic Salon" + ], + "slot": "stylist_name", + "values": [ + "Casual Chic Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:15" + ], + "slot": "appointment_time", + "values": [ + "10:15 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 98, + "slot": "stylist_name", + "start": 81 + }, + { + "exclusive_end": 77, + "slot": "appointment_time", + "start": 69 + }, + { + "exclusive_end": 65, + "slot": "appointment_date", + "start": 54 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: You want an appointment next Monday at 10:15 am at Casual Chic Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10:15 am", + "10:15 in the morning" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that would be great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "10:15", + "stylist_name": "Casual Chic Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "10:30", + "average_rating": "4.40", + "is_unisex": "True", + "phone_number": "650-272-6833", + "street_address": "409 California Avenue", + "stylist_name": "Casual Chic Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've confirmed the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10:15 am", + "10:15 in the morning" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks so much!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Monday" + ], + "appointment_time": [ + "10:15 am", + "10:15 in the morning" + ], + "stylist_name": [ + "Casual Chic Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope, thanks again!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00012", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Hitters Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Hitters Barber Shop" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "stylist_name", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Hitters Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to make an appointment with Hitters Barber Shop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "And which day would you like to schedule your appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "March 5th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 42, + "slot": "appointment_date", + "start": 33 + }, + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 47 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th" + ], + "appointment_time": [ + "6:30 pm" + ], + "stylist_name": [ + "Hitters Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like my appointment to be on March 5th, at 6:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hitters Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Hitters Barber Shop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 100, + "slot": "stylist_name", + "start": 81 + }, + { + "exclusive_end": 125, + "slot": "appointment_time", + "start": 118 + }, + { + "exclusive_end": 113, + "slot": "appointment_date", + "start": 101 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK. Let's go over what you just said. You would like to make an appointment with Hitters Barber Shop next Tuesday, at 6:30 pm. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th", + "next Tuesday" + ], + "appointment_time": [ + "6:30 pm" + ], + "stylist_name": [ + "Hitters Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "18:30", + "stylist_name": "Hitters Barber Shop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "18:30", + "average_rating": "4.10", + "is_unisex": "True", + "phone_number": "650-212-3233", + "street_address": "4404, 61 37th Avenue", + "stylist_name": "Hitters Barber Shop" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have confirmed and scheduled your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th", + "next Tuesday" + ], + "appointment_time": [ + "6:30 pm" + ], + "stylist_name": [ + "Hitters Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I really appreciate it. That takes care of everything I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy the rest of your day." + } + ] + }, + { + "dialogue_id": "36_00013", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need a salon appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a preferred salon? What date and time do you have in mind for the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "18:45" + ], + "slot": "appointment_time", + "values": [ + "evening 6:45" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Salon Revel" + ], + "slot": "stylist_name", + "values": [ + "Salon Revel" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "the 1st" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 68, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 37, + "slot": "stylist_name", + "start": 26 + }, + { + "exclusive_end": 48, + "slot": "appointment_date", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st" + ], + "appointment_time": [ + "evening 6:45" + ], + "stylist_name": [ + "Salon Revel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "If like an appointment at Salon Revel on the 1st in the evening 6:45." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Salon Revel" + ], + "slot": "stylist_name", + "values": [ + "Salon Revel" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:45" + ], + "slot": "appointment_time", + "values": [ + "6:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 58, + "slot": "stylist_name", + "start": 47 + }, + { + "exclusive_end": 69, + "slot": "appointment_time", + "start": 62 + }, + { + "exclusive_end": 81, + "slot": "appointment_date", + "start": 76 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you need an appointment at Salon Revel at 6:45 pm later today." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "6:45 pm", + "evening 6:45" + ], + "stylist_name": [ + "Salon Revel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds perfect!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "18:45", + "stylist_name": "Salon Revel" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "18:30", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "650-434-7565", + "street_address": "401 Primrose Road g", + "stylist_name": "Salon Revel" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your preferred time slot is not available. The appointment could not be booked. Is there anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "the 2nd" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_time", + "start": 31 + }, + { + "exclusive_end": 47, + "slot": "appointment_date", + "start": 40 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 2nd" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Salon Revel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Is an appointment available at 10 am on the 2nd?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Salon Revel" + ], + "slot": "stylist_name", + "values": [ + "Salon Revel" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "stylist_name", + "start": 36 + }, + { + "exclusive_end": 56, + "slot": "appointment_time", + "start": 51 + }, + { + "exclusive_end": 65, + "slot": "appointment_date", + "start": 57 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. So you want an appointment at Salon Revel at 10 am tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "stylist_name", + "start": 13 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 2nd", + "tomorrow" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. It's the Revamp Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "stylist_name", + "start": 39 + }, + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 52 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Got it. You need an appointment at the Revamp Salon tomorrow. Is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 2nd", + "tomorrow" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Right. That's what I want." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "10:00", + "stylist_name": "Revamp Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "10:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "415-431-8267", + "street_address": "2164 Market Street", + "stylist_name": "Revamp Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 2nd", + "tomorrow" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks a bunch." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 2nd", + "tomorrow" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. That'll be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00014", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 o\"clock in the morning" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 89, + "slot": "appointment_time", + "start": 64 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10 o\"clock in the morning" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to go to the salon. Will you do an appointment for me at 10 o\"clock in the morning ?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "In wich salon do you want to do the appointment? at what time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "10th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 70, + "slot": "appointment_date", + "start": 57 + }, + { + "exclusive_end": 53, + "slot": "stylist_name", + "start": 44 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March" + ], + "appointment_time": [ + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to have the appointment on the salon Supercuts on 10th of March" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 53 + }, + { + "exclusive_end": 71, + "slot": "appointment_time", + "start": 66 + }, + { + "exclusive_end": 85, + "slot": "appointment_date", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I need your confirmation: the appointment will be at Supercuts at 10 am on March 10th" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "10 am", + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "All good. Could you tell me the contact number and the avarage rating of the place?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4.40" + ], + "slot": "average_rating", + "values": [ + "4.4" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "707-664-5259" + ], + "slot": "phone_number", + "values": [ + "707-664-5259" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-10", + "appointment_time": "10:00", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-10", + "appointment_time": "10:00", + "average_rating": "4.40", + "is_unisex": "True", + "phone_number": "707-664-5259", + "street_address": "15 Raley's Towne Centre", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 101, + "slot": "average_rating", + "start": 98 + }, + { + "exclusive_end": 71, + "slot": "phone_number", + "start": 59 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment was confirmed. The number of the salon is 707-664-5259 and the average rating is 4.4" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March", + "March 10th" + ], + "appointment_time": [ + "10 am", + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's all. Thank you for your help" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day" + } + ] + }, + { + "dialogue_id": "36_00015", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "the 1st" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "three pm" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 64, + "slot": "appointment_date", + "start": 57 + }, + { + "exclusive_end": 76, + "slot": "appointment_time", + "start": 68 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st" + ], + "appointment_time": [ + "three pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm interested in booking an appointment at the salon on the 1st at three pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Great, what is the salon called?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Reframe Hair Gallery" + ], + "slot": "stylist_name", + "values": [ + "Reframe Hair Gallery" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "stylist_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st" + ], + "appointment_time": [ + "three pm" + ], + "stylist_name": [ + "Reframe Hair Gallery" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is called Reframe Hair Gallery." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Reframe Hair Gallery" + ], + "slot": "stylist_name", + "values": [ + "Reframe Hair Gallery" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "stylist_name", + "start": 51 + }, + { + "exclusive_end": 112, + "slot": "appointment_time", + "start": 108 + }, + { + "exclusive_end": 118, + "slot": "appointment_date", + "start": 113 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, please confirm that the hair stylist's name is Reframe Hair Gallery and that you want an appointment at 3 pm today at" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Hairapy" + ], + "slot": "stylist_name", + "values": [ + "Hairapy" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "stylist_name", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "3 pm", + "three pm" + ], + "stylist_name": [ + "Hairapy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, the salon's name is actually Hairapy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hairapy" + ], + "slot": "stylist_name", + "values": [ + "Hairapy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 92, + "slot": "stylist_name", + "start": 85 + }, + { + "exclusive_end": 81, + "slot": "appointment_date", + "start": 76 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, thanks for clearing that up. Now please confirm that the appointment is today at Hairapy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "3 pm", + "three pm" + ], + "stylist_name": [ + "Hairapy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's right. Can you tell me what city it is in please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "15:00", + "stylist_name": "Hairapy" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I apologize for the inconvenience, but I coudn't book that appointment for you. Can I help you with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 in the evening" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "appointment_time", + "start": 38 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "5:30 in the evening" + ], + "stylist_name": [ + "Hairapy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I want to book an appointment at 5:30 in the evening at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hairapy" + ], + "slot": "stylist_name", + "values": [ + "Hairapy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "stylist_name", + "start": 44 + }, + { + "exclusive_end": 40, + "slot": "appointment_time", + "start": 33 + }, + { + "exclusive_end": 29, + "slot": "appointment_date", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok. Does an appointment today at 5:30 pm at Hairapy work for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Hairapy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that works for me. Is it a unisex stylist? Also please let me know the address." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4287 Piedmont Avenue" + ], + "slot": "street_address", + "values": [ + "4287 Piedmont Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "17:30", + "stylist_name": "Hairapy" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "17:30", + "average_rating": "4.90", + "is_unisex": "True", + "phone_number": "510-332-9400", + "street_address": "4287 Piedmont Avenue", + "stylist_name": "Hairapy" + } + ], + "slots": [ + { + "exclusive_end": 70, + "slot": "street_address", + "start": 50 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, the salon is unisex! The salon is located at 4287 Piedmont Avenue. Your appointment is now confirmed. Is there anything else you need?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Hairapy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's all, thanks for the help!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day and thanks for calling." + } + ] + }, + { + "dialogue_id": "36_00016", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I've decided to change my hairstyle. Please help me book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Please let me know the name of the salon, and your preferred appointment time." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 in the morning" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Tommy Cuts" + ], + "slot": "stylist_name", + "values": [ + "Tommy Cuts" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_time", + "start": 12 + }, + { + "exclusive_end": 58, + "slot": "stylist_name", + "start": 48 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "11:30 in the morning" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like an 11:30 in the morning appointment at Tommy Cuts." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date would you like to schedule the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "9th of this month" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "appointment_date", + "start": 28 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month" + ], + "appointment_time": [ + "11:30 in the morning" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to go the salon on 9th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Tommy Cuts" + ], + "slot": "stylist_name", + "values": [ + "Tommy Cuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 90, + "slot": "stylist_name", + "start": 80 + }, + { + "exclusive_end": 64, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 116, + "slot": "appointment_date", + "start": 107 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let me see if I got everything correctly: You'd like an 11:30 am appointment at Tommy Cuts hairstylist, on March 9th. Is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 in the morning" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 78, + "slot": "appointment_time", + "start": 59 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month", + "March 9th" + ], + "appointment_time": [ + "9:45 in the morning" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that will be too late. Please book the appointment for 9:45 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Tommy Cuts" + ], + "slot": "stylist_name", + "values": [ + "Tommy Cuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 am" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 96, + "slot": "stylist_name", + "start": 86 + }, + { + "exclusive_end": 57, + "slot": "appointment_time", + "start": 50 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. Let me see if I got everything correctly: A 9:45 am appointment at hair stylist Tommy Cuts. Correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month", + "March 9th" + ], + "appointment_time": [ + "9:45 am", + "9:45 in the morning" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. Sounds perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Tommy Cuts" + ], + "slot": "stylist_name", + "values": [ + "Tommy Cuts" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "09:45", + "stylist_name": "Tommy Cuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "10:00", + "average_rating": "4.30", + "is_unisex": "False", + "phone_number": "510-236-9062", + "street_address": "12221 San Pablo Avenue", + "stylist_name": "Tommy Cuts" + } + ], + "slots": [ + { + "exclusive_end": 164, + "slot": "stylist_name", + "start": 154 + }, + { + "exclusive_end": 125, + "slot": "appointment_date", + "start": 116 + }, + { + "exclusive_end": 114, + "slot": "appointment_time", + "start": 109 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Unfortunately, I was unable to book the appointment because that time slot has been filled. Would you like a 10 am, March 9th appointment at the fabulous Tommy Cuts salon, instead?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month", + "March 9th" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. That would work for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "10:00", + "stylist_name": "Tommy Cuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "10:00", + "average_rating": "4.30", + "is_unisex": "False", + "phone_number": "510-236-9062", + "street_address": "12221 San Pablo Avenue", + "stylist_name": "Tommy Cuts" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. Thank you. I have confirmed your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "9th of this month", + "March 9th" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you know its average rating? What about its address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12221 San Pablo Avenue" + ], + "slot": "street_address", + "values": [ + "12221 San Pablo Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4.30" + ], + "slot": "average_rating", + "values": [ + "4.3" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 66, + "slot": "street_address", + "start": 44 + }, + { + "exclusive_end": 31, + "slot": "average_rating", + "start": 28 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It has an average rating of 4.3 and it's at 12221 San Pablo Avenue." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month", + "March 9th" + ], + "appointment_time": [ + "10 am" + ], + "stylist_name": [ + "Tommy Cuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I really appreciate your help. That will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00017", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Style Bar" + ], + "slot": "stylist_name", + "values": [ + "Style Bar" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 46, + "slot": "stylist_name", + "start": 37 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to book an appointment at the Style Bar salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date do you want the appointment on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "Friday next week" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_date", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would love to visit the salon on Friday next week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would you like the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "Afternoon 12" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 42 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week" + ], + "appointment_time": [ + "Afternoon 12" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would love the appointment to be in the Afternoon 12." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Style Bar" + ], + "slot": "stylist_name", + "values": [ + "Style Bar" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 65, + "slot": "stylist_name", + "start": 56 + }, + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 30 + }, + { + "exclusive_end": 26, + "slot": "appointment_date", + "start": 15 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Appointment on next Friday at 12 pm at the hair stylist Style Bar." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Oz A Salon Inc" + ], + "slot": "stylist_name", + "values": [ + "Oz A Salon Inc" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 in the evening" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "stylist_name", + "start": 21 + }, + { + "exclusive_end": 87, + "slot": "appointment_time", + "start": 68 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "4:15 in the evening" + ], + "stylist_name": [ + "Oz A Salon Inc" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No.The salon name is Oz A Salon Inc.I would like the appointment at 4:15 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Oz A Salon Inc" + ], + "slot": "stylist_name", + "values": [ + "Oz A Salon Inc" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "stylist_name", + "start": 43 + }, + { + "exclusive_end": 22, + "slot": "appointment_time", + "start": 15 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Appointment at 4:15 pm at the hair stylist Oz A Salon Inc." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "4:15 in the evening", + "4:15 pm" + ], + "stylist_name": [ + "Oz A Salon Inc" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's okay now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "16:15", + "stylist_name": "Oz A Salon Inc" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-08", + "appointment_time": "16:00", + "average_rating": "4.50", + "is_unisex": "True", + "phone_number": "408-275-9100", + "street_address": "1355 Lincoln Avenue", + "stylist_name": "Oz A Salon Inc" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "4:15 in the evening", + "4:15 pm" + ], + "stylist_name": [ + "Oz A Salon Inc" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you.That's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00018", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:30" + ], + "slot": "appointment_time", + "values": [ + "10:30 in the morning" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 79, + "slot": "appointment_time", + "start": 59 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10:30 in the morning" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Hello! Could you help me book an appointment at a salon at 10:30 in the morning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "No problem, what would be the name of the salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "August Barbershop" + ], + "slot": "stylist_name", + "values": [ + "August Barbershop" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 37, + "slot": "stylist_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10:30 in the morning" + ], + "stylist_name": [ + "August Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon is called August Barbershop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the date of your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "Sunday this week" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "appointment_date", + "start": 37 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ], + "appointment_time": [ + "10:30 in the morning" + ], + "stylist_name": [ + "August Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would prefer visiting the salon on Sunday this week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "August Barbershop" + ], + "slot": "stylist_name", + "values": [ + "August Barbershop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:30" + ], + "slot": "appointment_time", + "values": [ + "10:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "stylist_name", + "start": 35 + }, + { + "exclusive_end": 64, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 90, + "slot": "appointment_date", + "start": 72 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your reservation at August Barbershop at 10:30 am on the day after tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "10:30 am", + "10:30 in the morning" + ], + "stylist_name": [ + "August Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great! What is their contact number and is this a unisex salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "650-679-0457" + ], + "slot": "phone_number", + "values": [ + "650-679-0457" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "10:30", + "stylist_name": "August Barbershop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "10:30", + "average_rating": "5.00", + "is_unisex": "True", + "phone_number": "650-679-0457", + "street_address": "704 Winslow Street", + "stylist_name": "August Barbershop" + } + ], + "slots": [ + { + "exclusive_end": 100, + "slot": "phone_number", + "start": 88 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been made. Yes, this is a unisex salon and you can contact them at 650-679-0457." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "10:30 am", + "10:30 in the morning" + ], + "stylist_name": [ + "August Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sure, that's all I need. Thank you very much!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Thank you and have a great day ahead!" + } + ] + }, + { + "dialogue_id": "36_00019", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to make an appointment at a Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What salon would you like?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Rae Talbot Salon" + ], + "slot": "stylist_name", + "values": [ + "Rae Talbot Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 16, + "slot": "stylist_name", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Rae Talbot Salon" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What day would you like." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "This Saturday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 13, + "slot": "appointment_date", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "This Saturday" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "This Saturday would be perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At what time would you like?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "13:15" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 5, + "slot": "appointment_time", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "This Saturday" + ], + "appointment_time": [ + "13:15" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "13:15 is best." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Rae Talbot Salon" + ], + "slot": "stylist_name", + "values": [ + "Rae Talbot Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "1:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 69, + "slot": "stylist_name", + "start": 53 + }, + { + "exclusive_end": 40, + "slot": "appointment_time", + "start": 33 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 41 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Is this correct: Appointment for 1:15 pm tomorrow at Rae Talbot Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "This Saturday", + "tomorrow" + ], + "appointment_time": [ + "13:15", + "1:15 pm" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that is fine. Is it a Unisex salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "is_unisex", + "values": [ + "False" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "13:15", + "stylist_name": "Rae Talbot Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "13:30", + "average_rating": "3.70", + "is_unisex": "False", + "phone_number": "510-538-4111", + "street_address": "20627 Rustic Drive", + "stylist_name": "Rae Talbot Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "It is not and your appointment is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "This Saturday", + "tomorrow" + ], + "appointment_time": [ + "13:15", + "1:15 pm" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00020", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'd like to book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Did you know the name of the salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Public Barber Salon" + ], + "slot": "stylist_name", + "values": [ + "Public Barber Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 39, + "slot": "stylist_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon's name is Public Barber Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date did you want to make your appointment on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of March" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "appointment_date", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March" + ], + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to visit the salon on 14th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At what time did you want to make your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "March 3rd" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_time", + "start": 23 + }, + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to make it at 11 am on March 3rd." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Public Barber Salon" + ], + "slot": "stylist_name", + "values": [ + "Public Barber Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 55, + "slot": "stylist_name", + "start": 36 + }, + { + "exclusive_end": 64, + "slot": "appointment_time", + "start": 59 + }, + { + "exclusive_end": 91, + "slot": "appointment_date", + "start": 73 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your appointment for Public Barber Salon at 11 am for the day after tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sure sounds good. What is the salon's average rating and is it unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4.50" + ], + "slot": "average_rating", + "values": [ + "4.5" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "11:00", + "stylist_name": "Public Barber Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "11:00", + "average_rating": "4.50", + "is_unisex": "True", + "phone_number": "415-441-8599", + "street_address": "571 Geary Street", + "stylist_name": "Public Barber Salon" + } + ], + "slots": [ + { + "exclusive_end": 33, + "slot": "average_rating", + "start": 30 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The salon's average rating is 4.5 and yes it is a unisex salon. Your appointment has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Did you need help with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Public Barber Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00021", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 50, + "slot": "stylist_name", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to make an appointment at a Supercuts salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure. What time and date would you like to book the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 10, + "slot": "appointment_date", + "start": 0 + }, + { + "exclusive_end": 19, + "slot": "appointment_time", + "start": 14 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "11:30" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "March 12th at 11:30, please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "stylist_name", + "start": 52 + }, + { + "exclusive_end": 74, + "slot": "appointment_time", + "start": 66 + }, + { + "exclusive_end": 88, + "slot": "appointment_date", + "start": 78 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, so you would like to make a hair appointment at Supercuts for 11:30 am on March 12th, is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 in the evening" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "appointment_time", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "5:30 in the evening" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, I think I will need to make it 5:30 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "stylist_name", + "start": 45 + }, + { + "exclusive_end": 65, + "slot": "appointment_time", + "start": 58 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, you would like your hair appointment for Supercuts at 5:30 pm, is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "the 13th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Divine Beauty Salon" + ], + "slot": "stylist_name", + "values": [ + "Divine Beauty Salon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_date", + "start": 20 + }, + { + "exclusive_end": 73, + "slot": "stylist_name", + "start": 54 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Divine Beauty Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Let's make that for the 13th, and change the salon to Divine Beauty Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Divine Beauty Salon" + ], + "slot": "stylist_name", + "values": [ + "Divine Beauty Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 69, + "slot": "stylist_name", + "start": 50 + }, + { + "exclusive_end": 83, + "slot": "appointment_date", + "start": 73 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, you would like to make a hair appointment for Divine Beauty Salon on March 13th, is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Divine Beauty Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That will be great, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "17:30", + "stylist_name": "Divine Beauty Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "17:30", + "average_rating": "4.50", + "is_unisex": "False", + "phone_number": "925-238-0519", + "street_address": "622 West 2nd Street", + "stylist_name": "Divine Beauty Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is booked, thank you. Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city", + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Divine Beauty Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, can you confirm the city for me, please? Also is the salon unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Antioch" + ], + "slot": "city", + "values": [ + "Antioch" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "is_unisex", + "values": [ + "False" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "city", + "start": 28 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The city the salon is in is Antioch, and the salon is not a unisex salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Divine Beauty Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great, I'm all set, thank you!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00022", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'd like to set a salon appointment please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon were you thinking? Do you have a preferred date and time for the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "9th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Crewners Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Crewners Barber Shop" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "15:15" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_date", + "start": 19 + }, + { + "exclusive_end": 87, + "slot": "stylist_name", + "start": 67 + }, + { + "exclusive_end": 45, + "slot": "appointment_time", + "start": 40 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of this month" + ], + "appointment_time": [ + "15:15" + ], + "stylist_name": [ + "Crewners Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm aiming for the 9th of this month at 15:15. The salon's name is Crewners Barber Shop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Crewners Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Crewners Barber Shop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "stylist_name", + "start": 33 + }, + { + "exclusive_end": 100, + "slot": "appointment_time", + "start": 93 + }, + { + "exclusive_end": 113, + "slot": "appointment_date", + "start": 104 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "To be clear, the salon's name is Crewners Barber Shop, and you want the appointment to be at 3:15 pm on March 9th?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "the 7th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dimoda Salon" + ], + "slot": "stylist_name", + "values": [ + "Dimoda Salon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 50, + "slot": "appointment_date", + "start": 43 + }, + { + "exclusive_end": 39, + "slot": "stylist_name", + "start": 27 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 7th" + ], + "appointment_time": [ + "15:15", + "3:15 pm" + ], + "stylist_name": [ + "Dimoda Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, I'd rather visit Dimoda Salon on the 7th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dimoda Salon" + ], + "slot": "stylist_name", + "values": [ + "Dimoda Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "stylist_name", + "start": 59 + }, + { + "exclusive_end": 55, + "slot": "appointment_date", + "start": 42 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. To confirm, you want an appointment next Thursday at Dimoda Salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "15:15", + "3:15 pm" + ], + "stylist_name": [ + "Dimoda Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yup, that'd be great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "15:15", + "stylist_name": "Dimoda Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-07", + "appointment_time": "15:00", + "average_rating": "4.90", + "is_unisex": "True", + "phone_number": "408-277-0400", + "street_address": "1060 Lincoln Avenue", + "stylist_name": "Dimoda Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright, I've set your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "15:15", + "3:15 pm" + ], + "stylist_name": [ + "Dimoda Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks! That's everything for now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00023", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'm looking to book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where would you like to book your appointment, on what date and what time ?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "this Sunday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "appointment_date", + "start": 20 + }, + { + "exclusive_end": 19, + "slot": "stylist_name", + "start": 7 + }, + { + "exclusive_end": 42, + "slot": "appointment_time", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this Sunday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "At the Revamp Salon this Sunday at 1:30 pm" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 70, + "slot": "stylist_name", + "start": 58 + }, + { + "exclusive_end": 81, + "slot": "appointment_time", + "start": 74 + }, + { + "exclusive_end": 104, + "slot": "appointment_date", + "start": 86 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Can you confirm: You would like to book an appointment at Revamp Salon at 1:30 pm the day after tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "day after tomorrow", + "this Sunday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good. Could you give me their number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "13:30", + "stylist_name": "Revamp Salon" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry but I couldn't book your appointment. Would you like me to try somewhere else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 in the evening" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "day after tomorrow", + "this Sunday" + ], + "appointment_time": [ + "5:30 in the evening" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you book me an appointment for 5:30 in the evening at a salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 97, + "slot": "stylist_name", + "start": 85 + }, + { + "exclusive_end": 108, + "slot": "appointment_time", + "start": 101 + }, + { + "exclusive_end": 135, + "slot": "appointment_date", + "start": 117 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the appointment details: You would like to book an appointment at the Revamp Salon at 5:30 pm for the day after tomorrow right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of this month" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "appointment_date", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. I need the appointment for the 11th of this month" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 79, + "slot": "stylist_name", + "start": 67 + }, + { + "exclusive_end": 104, + "slot": "appointment_date", + "start": 94 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Oh ok. So to confirm, You would like to book an appointment at the Revamp Salon at 5:30 pm on March 11th?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5:30 in the evening", + "5:30 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds really good!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Revamp Salon" + ], + "slot": "stylist_name", + "values": [ + "Revamp Salon" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "17:30", + "stylist_name": "Revamp Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "17:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "415-431-8267", + "street_address": "2164 Market Street", + "stylist_name": "Revamp Salon" + } + ], + "slots": [ + { + "exclusive_end": 101, + "slot": "stylist_name", + "start": 89 + }, + { + "exclusive_end": 73, + "slot": "appointment_date", + "start": 63 + }, + { + "exclusive_end": 81, + "slot": "appointment_time", + "start": 77 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry I could not book that appointment. The appointment is on March 11th at 5 pm at the Revamp Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yep, Sounds good" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "17:00", + "stylist_name": "Revamp Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "17:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "415-431-8267", + "street_address": "2164 Market Street", + "stylist_name": "Revamp Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Thanks. Your appointment is confirmed. Could I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What city is the salon in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "city", + "values": [ + "San Francisco" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 37, + "slot": "city", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The salon is located in San Francisco." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5 pm" + ], + "stylist_name": [ + "Revamp Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks. That is all I need for now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Cool. Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00024", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "14:45" + ], + "slot": "appointment_time", + "values": [ + "afternoon 2:45" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "4th of this month" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 68, + "slot": "appointment_time", + "start": 54 + }, + { + "exclusive_end": 93, + "slot": "appointment_date", + "start": 76 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of this month" + ], + "appointment_time": [ + "afternoon 2:45" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want an appointment at a salon. I would like it for afternoon 2:45 on the 4th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the salon's name?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Evergreen Barbershop" + ], + "slot": "stylist_name", + "values": [ + "Evergreen Barbershop" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "stylist_name", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of this month" + ], + "appointment_time": [ + "afternoon 2:45" + ], + "stylist_name": [ + "Evergreen Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Evergreen Barbershop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Evergreen Barbershop" + ], + "slot": "stylist_name", + "values": [ + "Evergreen Barbershop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:45" + ], + "slot": "appointment_time", + "values": [ + "2:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 85, + "slot": "stylist_name", + "start": 65 + }, + { + "exclusive_end": 61, + "slot": "appointment_time", + "start": 54 + }, + { + "exclusive_end": 52, + "slot": "appointment_date", + "start": 41 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your appointment details: next Monday, 2:45 pm at Evergreen Barbershop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "4th of this month", + "next Monday" + ], + "appointment_time": [ + "2:45 pm", + "afternoon 2:45" + ], + "stylist_name": [ + "Evergreen Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds great. What is the address and contact number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "964 East Santa Clara Street" + ], + "slot": "street_address", + "values": [ + "964 East Santa Clara Street" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "408-320-2753" + ], + "slot": "phone_number", + "values": [ + "408-320-2753" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Evergreen Barbershop" + ], + "slot": "stylist_name", + "values": [ + "Evergreen Barbershop" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "14:45", + "stylist_name": "Evergreen Barbershop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "14:30", + "average_rating": "4.50", + "is_unisex": "True", + "phone_number": "408-320-2753", + "street_address": "964 East Santa Clara Street", + "stylist_name": "Evergreen Barbershop" + } + ], + "slots": [ + { + "exclusive_end": 42, + "slot": "street_address", + "start": 15 + }, + { + "exclusive_end": 79, + "slot": "phone_number", + "start": 67 + }, + { + "exclusive_end": 101, + "slot": "stylist_name", + "start": 81 + }, + { + "exclusive_end": 149, + "slot": "appointment_date", + "start": 138 + }, + { + "exclusive_end": 160, + "slot": "appointment_time", + "start": 153 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The address is 964 East Santa Clara Street and the phone number is 408-320-2753. Evergreen Barbershop is a good salon. The appointment is next Monday at 2:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of this month", + "next Monday" + ], + "appointment_time": [ + "2:30 pm" + ], + "stylist_name": [ + "Evergreen Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, sounds great!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "14:30", + "stylist_name": "Evergreen Barbershop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "14:30", + "average_rating": "4.50", + "is_unisex": "True", + "phone_number": "408-320-2753", + "street_address": "964 East Santa Clara Street", + "stylist_name": "Evergreen Barbershop" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is scheduled." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of this month", + "next Monday" + ], + "appointment_time": [ + "2:30 pm" + ], + "stylist_name": [ + "Evergreen Barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you! That's all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00025", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like to book and appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time do you want the appointment at? What is the name of the salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "18:00" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Mission Square Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Mission Square Barber Shop" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 30, + "slot": "appointment_time", + "start": 25 + }, + { + "exclusive_end": 60, + "slot": "stylist_name", + "start": 34 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "18:00" + ], + "stylist_name": [ + "Mission Square Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want an appointment at 18:00 at Mission Square Barber Shop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date do you want the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 39, + "slot": "appointment_date", + "start": 29 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 14th" + ], + "appointment_time": [ + "18:00" + ], + "stylist_name": [ + "Mission Square Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go to the salon on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Mission Square Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Mission Square Barber Shop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 69, + "slot": "stylist_name", + "start": 43 + }, + { + "exclusive_end": 77, + "slot": "appointment_time", + "start": 73 + }, + { + "exclusive_end": 91, + "slot": "appointment_date", + "start": 81 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: You want an appointment at Mission Square Barber Shop at 6 pm on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of March" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_date", + "start": 23 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "stylist_name": [ + "Mission Square Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No I want to go on the 12th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "appointment_time", + "start": 43 + }, + { + "exclusive_end": 61, + "slot": "appointment_date", + "start": 51 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: You want an appointment at 6 pm on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "stylist_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. I want to go to Supercuts." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "stylist_name", + "start": 43 + }, + { + "exclusive_end": 65, + "slot": "appointment_time", + "start": 61 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: You want an appointment at Supercuts Shop at 6 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that sounds good. What is the address and phone number." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2646 Ashby Avenue" + ], + "slot": "street_address", + "values": [ + "2646 Ashby Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "510-849-1188" + ], + "slot": "phone_number", + "values": [ + "510-849-1188" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "18:00", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "18:00", + "average_rating": "3.90", + "is_unisex": "True", + "phone_number": "510-849-1188", + "street_address": "2646 Ashby Avenue", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 68, + "slot": "street_address", + "start": 51 + }, + { + "exclusive_end": 106, + "slot": "phone_number", + "start": 94 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment has been confirmed. The address is 2646 Ashby Avenue and the phone numbers is 510-849-1188." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thanks, not right now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00026", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Tangerine Hair Studio" + ], + "slot": "stylist_name", + "values": [ + "Tangerine Hair Studio" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "stylist_name", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Tangerine Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I wan to book an appointment at Tangerine Hair Studio salon" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When and on what date should I book it?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "March 5th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "4 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "appointment_date", + "start": 16 + }, + { + "exclusive_end": 33, + "slot": "appointment_time", + "start": 29 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th" + ], + "appointment_time": [ + "4 pm" + ], + "stylist_name": [ + "Tangerine Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go on March 5th at 4 pm" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Tangerine Hair Studio" + ], + "slot": "stylist_name", + "values": [ + "Tangerine Hair Studio" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "4 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 66, + "slot": "stylist_name", + "start": 45 + }, + { + "exclusive_end": 74, + "slot": "appointment_time", + "start": 70 + }, + { + "exclusive_end": 87, + "slot": "appointment_date", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following, reservation at Tangerine Hair Studio at 4 pm next Tuesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th", + "next Tuesday" + ], + "appointment_time": [ + "4 pm" + ], + "stylist_name": [ + "Tangerine Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that works." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "16:00", + "stylist_name": "Tangerine Hair Studio" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "16:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "408-998-0433", + "street_address": "119 Paseo De San Antonio", + "stylist_name": "Tangerine Hair Studio" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "It is confirmed" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 5th", + "next Tuesday" + ], + "appointment_time": [ + "4 pm" + ], + "stylist_name": [ + "Tangerine Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that was all I needed" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day" + } + ] + }, + { + "dialogue_id": "36_00027", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "Tuesday next week" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 117, + "slot": "appointment_date", + "start": 100 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Hello! I wish to purchase a customized wig for my own use. I need an appointment at a good salon by Tuesday next week. Can you find one?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure with pleasure. At which salon you wish to have the appointment? What is your availability slot?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Linda Hair & Nails" + ], + "slot": "stylist_name", + "values": [ + "Linda Hair & Nails" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 127, + "slot": "appointment_time", + "start": 120 + }, + { + "exclusive_end": 57, + "slot": "stylist_name", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please can you book the appointment in Linda Hair & Nails, for I heard their service is very good and please make it at 1:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Linda Hair & Nails" + ], + "slot": "stylist_name", + "values": [ + "Linda Hair & Nails" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 169, + "slot": "stylist_name", + "start": 151 + }, + { + "exclusive_end": 95, + "slot": "appointment_time", + "start": 88 + }, + { + "exclusive_end": 111, + "slot": "appointment_date", + "start": 99 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure. Just wait for a moment.... Okay! Please confirm me your appointment schedule - At 1:30 pm by next Tuesday, you wish to make your availability at Linda Hair & Nails to purchase a wig. Am I right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yup! You're right. Sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "13:30", + "stylist_name": "Linda Hair & Nails" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry that unfortunately couldn't book your appointment as the System is cancelling out the appointments automatically. Is anything you want me to assist you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "1:30 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a cheerful day." + } + ] + }, + { + "dialogue_id": "36_00028", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need a salon appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date and time would you like your appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "evening 6:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dukes And Dolls Salon" + ], + "slot": "stylist_name", + "values": [ + "Dukes And Dolls Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "appointment_date", + "start": 25 + }, + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 43 + }, + { + "exclusive_end": 84, + "slot": "stylist_name", + "start": 63 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "evening 6:30" + ], + "stylist_name": [ + "Dukes And Dolls Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make the appointment for March 10th in the evening 6:30 at the Dukes And Dolls Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dukes And Dolls Salon" + ], + "slot": "stylist_name", + "values": [ + "Dukes And Dolls Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 41 + }, + { + "exclusive_end": 19, + "slot": "appointment_time", + "start": 12 + }, + { + "exclusive_end": 33, + "slot": "appointment_date", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay that's 6:30 pm on March 10th at the Dukes And Dolls Salon. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "6:30 pm", + "evening 6:30" + ], + "stylist_name": [ + "Dukes And Dolls Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that's right. Is it a unisex salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-10", + "appointment_time": "18:30", + "stylist_name": "Dukes And Dolls Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-10", + "appointment_time": "18:30", + "average_rating": "4.90", + "is_unisex": "True", + "phone_number": "707-769-8000", + "street_address": "25 Kentucky Street", + "stylist_name": "Dukes And Dolls Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have made your appointment and yes it is a unisex salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "6:30 pm", + "evening 6:30" + ], + "stylist_name": [ + "Dukes And Dolls Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks a bunch that's all for right now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00029", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts Village Oaks Shopping Center" + ], + "slot": "stylist_name", + "values": [ + "Supercuts Village Oaks Shopping Center" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 73, + "slot": "stylist_name", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Supercuts Village Oaks Shopping Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to book an appointment with Supercuts Village Oaks Shopping Center." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to visit them" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "3rd of this month" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 37, + "slot": "appointment_date", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of this month" + ], + "stylist_name": [ + "Supercuts Village Oaks Shopping Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go on the 3rd of this month" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would you like to go" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 in the evening" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 16 + }, + { + "exclusive_end": 50, + "slot": "appointment_date", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next wednesday" + ], + "appointment_time": [ + "4:15 in the evening" + ], + "stylist_name": [ + "Supercuts Village Oaks Shopping Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go at 4:15 in the evening next wednesday" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts Village Oaks Shopping Center" + ], + "slot": "stylist_name", + "values": [ + "Supercuts Village Oaks Shopping Center" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "stylist_name", + "start": 33 + }, + { + "exclusive_end": 82, + "slot": "appointment_time", + "start": 75 + }, + { + "exclusive_end": 97, + "slot": "appointment_date", + "start": 83 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your booking with Supercuts Village Oaks Shopping Center at 4:15 pm next wednesday" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Le Reve Salon" + ], + "slot": "stylist_name", + "values": [ + "Le Reve Salon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 30, + "slot": "stylist_name", + "start": 17 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next wednesday" + ], + "appointment_time": [ + "4:15 in the evening", + "4:15 pm" + ], + "stylist_name": [ + "Le Reve Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, book it with Le Reve Salon" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Le Reve Salon" + ], + "slot": "stylist_name", + "values": [ + "Le Reve Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 46, + "slot": "stylist_name", + "start": 33 + }, + { + "exclusive_end": 61, + "slot": "appointment_date", + "start": 47 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your booking with Le Reve Salon next Wednesday" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 in the morning" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_time", + "start": 15 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "next wednesday" + ], + "appointment_time": [ + "11 in the morning" + ], + "stylist_name": [ + "Le Reve Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please make it 11 in the morning" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "appointment_time", + "start": 35 + }, + { + "exclusive_end": 58, + "slot": "appointment_date", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm your appointment at 11 am on next Wednesday" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "next wednesday" + ], + "appointment_time": [ + "11 am", + "11 in the morning" + ], + "stylist_name": [ + "Le Reve Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes thats right" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "11:00", + "stylist_name": "Le Reve Salon" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry they are fully booked at your preference time. Anything else i can help you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "next wednesday" + ], + "appointment_time": [ + "11 am", + "11 in the morning" + ], + "stylist_name": [ + "Le Reve Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "no thats it" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "have a nice day" + } + ] + }, + { + "dialogue_id": "36_00030", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "14:15" + ], + "slot": "appointment_time", + "values": [ + "afternoon 2:15" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "appointment_date", + "start": 43 + }, + { + "exclusive_end": 79, + "slot": "appointment_time", + "start": 65 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday" + ], + "appointment_time": [ + "afternoon 2:15" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to book an appointment at the salon next Wednesday in the afternoon 2:15." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon would you like to book your appointment with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Sport Clips Haircuts Of Fremont" + ], + "slot": "stylist_name", + "values": [ + "Sport Clips Haircuts of Fremont" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 56, + "slot": "stylist_name", + "start": 25 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday" + ], + "appointment_time": [ + "afternoon 2:15" + ], + "stylist_name": [ + "Sport Clips Haircuts of Fremont" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The name of the salon is Sport Clips Haircuts of Fremont." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Sport Clips Haircuts Of Fremont" + ], + "slot": "stylist_name", + "values": [ + "Sport Clips Haircuts Of Fremont" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:15" + ], + "slot": "appointment_time", + "values": [ + "2:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 72, + "slot": "stylist_name", + "start": 41 + }, + { + "exclusive_end": 100, + "slot": "appointment_time", + "start": 93 + }, + { + "exclusive_end": 88, + "slot": "appointment_date", + "start": 74 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You would like to book an appointment at Sport Clips Haircuts Of Fremont, next Wednesday, at 2:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "Friday next week" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 56, + "slot": "appointment_date", + "start": 40 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week" + ], + "appointment_time": [ + "2:15 pm", + "afternoon 2:15" + ], + "stylist_name": [ + "Sport Clips Haircuts Of Fremont", + "Sport Clips Haircuts of Fremont" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, I want to change the visit to Friday next week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "14:15" + ], + "slot": "appointment_time", + "values": [ + "2:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 87, + "slot": "appointment_time", + "start": 80 + }, + { + "exclusive_end": 76, + "slot": "appointment_date", + "start": 65 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you would like to change your appointment to next Friday at 2:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "stylist_name", + "start": 40 + }, + { + "exclusive_end": 78, + "slot": "appointment_time", + "start": 73 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, I want to change the salon to Supercuts and the appointment to 11 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 53 + }, + { + "exclusive_end": 71, + "slot": "appointment_time", + "start": 66 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you would like an appointment at Supercuts at 11 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's correct. Which city is the salon in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Berkeley" + ], + "slot": "city", + "values": [ + "Berkeley" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "11:00", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-08", + "appointment_time": "11:00", + "average_rating": "4.00", + "is_unisex": "True", + "phone_number": "510-653-4702", + "street_address": "6046 College Avenue", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 64, + "slot": "city", + "start": 56 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment in confirmed at the Supercuts salon in Berkeley." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "11 am" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00031", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to book an appointment for the salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, what is the name of the salon? And on what date would you like to book the appointment? Which time do you prefer?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "March 3rd" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Linda Hair & Nails" + ], + "slot": "stylist_name", + "values": [ + "Linda Hair & Nails" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:45" + ], + "slot": "appointment_time", + "values": [ + "evening 5:45" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 38, + "slot": "appointment_date", + "start": 29 + }, + { + "exclusive_end": 97, + "slot": "stylist_name", + "start": 79 + }, + { + "exclusive_end": 70, + "slot": "appointment_time", + "start": 58 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd" + ], + "appointment_time": [ + "evening 5:45" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to go to the salon on March 3rd, preferably in the evening 5:45 slot at Linda Hair & Nails." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Linda Hair & Nails" + ], + "slot": "stylist_name", + "values": [ + "Linda Hair & Nails" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:45" + ], + "slot": "appointment_time", + "values": [ + "5:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 100, + "slot": "stylist_name", + "start": 82 + }, + { + "exclusive_end": 51, + "slot": "appointment_time", + "start": 44 + }, + { + "exclusive_end": 77, + "slot": "appointment_date", + "start": 59 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you confirm booking an appointment at 5:45 pm on the day after tomorrow for Linda Hair & Nails?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "5:45 pm", + "evening 5:45" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That would be fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Linda Hair & Nails" + ], + "slot": "stylist_name", + "values": [ + "Linda Hair & Nails" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "17:45", + "stylist_name": "Linda Hair & Nails" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "18:00", + "average_rating": "4.40", + "is_unisex": "False", + "phone_number": "408-365-9888", + "street_address": "5823 Cottle Road", + "stylist_name": "Linda Hair & Nails" + } + ], + "slots": [ + { + "exclusive_end": 85, + "slot": "stylist_name", + "start": 67 + }, + { + "exclusive_end": 63, + "slot": "appointment_date", + "start": 45 + }, + { + "exclusive_end": 37, + "slot": "appointment_time", + "start": 33 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Would booking the appointment at 6 pm on the day after tomorrow at Linda Hair & Nails, be all right? I could not book it for 5:45." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "6 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That would be all right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "18:00", + "stylist_name": "Linda Hair & Nails" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "18:00", + "average_rating": "4.40", + "is_unisex": "False", + "phone_number": "408-365-9888", + "street_address": "5823 Cottle Road", + "stylist_name": "Linda Hair & Nails" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You have successfully booked the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "6 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could you tell me which city the salon is located?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Jose" + ], + "slot": "city", + "values": [ + "San Jose" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "city", + "start": 36 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment is for the salon in San Jose." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 3rd", + "day after tomorrow" + ], + "appointment_time": [ + "6 pm" + ], + "stylist_name": [ + "Linda Hair & Nails" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you lots! Just what I was looking for." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a pleasant rest of the day." + } + ] + }, + { + "dialogue_id": "36_00032", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like to make a salon appointment please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "No problem, could you tell me the date and time you would like for your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "the 13th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "10:30" + ], + "slot": "appointment_time", + "values": [ + "10:30 in the morning" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "appointment_date", + "start": 27 + }, + { + "exclusive_end": 59, + "slot": "appointment_time", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "10:30 in the morning" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like an appointment on the 13th at 10:30 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What salon should I reserve for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "evening 4:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Hair International" + ], + "slot": "stylist_name", + "values": [ + "Hair International" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 119, + "slot": "appointment_time", + "start": 107 + }, + { + "exclusive_end": 30, + "slot": "stylist_name", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "evening 4:30" + ], + "stylist_name": [ + "Hair International" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It's called Hair International but I realize I gave you the wrong time. The appointment should actually be evening 4:30." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hair International" + ], + "slot": "stylist_name", + "values": [ + "Hair International" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 84, + "slot": "stylist_name", + "start": 66 + }, + { + "exclusive_end": 95, + "slot": "appointment_time", + "start": 88 + }, + { + "exclusive_end": 109, + "slot": "appointment_date", + "start": 99 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Very good, let me confirm that for you. Setting an appointment at Hair International at 4:30 PM on March 13th" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "the 5th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Belmont Hair Studio" + ], + "slot": "stylist_name", + "values": [ + "Belmont Hair Studio" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_date", + "start": 44 + }, + { + "exclusive_end": 92, + "slot": "stylist_name", + "start": 73 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 5th" + ], + "appointment_time": [ + "4:30 PM", + "evening 4:30" + ], + "stylist_name": [ + "Belmont Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I messed up again, could you change that to the 5th? The salon should be Belmont Hair Studio instead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Belmont Hair Studio" + ], + "slot": "stylist_name", + "values": [ + "Belmont Hair Studio" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 83, + "slot": "stylist_name", + "start": 64 + }, + { + "exclusive_end": 96, + "slot": "appointment_date", + "start": 84 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let me make that change for you. Confirming your appointment at Belmont Hair Studio next Tuesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "4:30 PM", + "evening 4:30" + ], + "stylist_name": [ + "Belmont Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Terrific. What city is that please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "16:30", + "stylist_name": "Belmont Hair Studio" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I apologize, but I ran into trouble making the appointment reservation. Is there anything else I can help you with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Tuesday", + "the 5th" + ], + "appointment_time": [ + "4:30 PM", + "evening 4:30" + ], + "stylist_name": [ + "Belmont Hair Studio" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I guess not. Thank you anyways." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome, enjoy the rest of your day." + } + ] + }, + { + "dialogue_id": "36_00033", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "13:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Alexander G." + ], + "slot": "stylist_name", + "values": [ + "Alexander G." + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "appointment_time", + "start": 26 + }, + { + "exclusive_end": 51, + "slot": "stylist_name", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "13:30" + ], + "stylist_name": [ + "Alexander G." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "book me an appointment at 13:30 at the Alexander G. salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "what date do you require?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "march 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 10, + "slot": "appointment_date", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "march 12th" + ], + "appointment_time": [ + "13:30" + ], + "stylist_name": [ + "Alexander G." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "march 12th visit please" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Alexander G." + ], + "slot": "stylist_name", + "values": [ + "Alexander G." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 12, + "slot": "stylist_name", + "start": 0 + }, + { + "exclusive_end": 23, + "slot": "appointment_time", + "start": 16 + }, + { + "exclusive_end": 37, + "slot": "appointment_date", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Alexander G. at 1:30 pm on March 12th, please confirm?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city", + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "March 12th", + "march 12th" + ], + "appointment_time": [ + "13:30", + "1:30 pm" + ], + "stylist_name": [ + "Alexander G." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "yes, which city? is it unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "city", + "values": [ + "San Francisco" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "13:30", + "stylist_name": "Alexander G." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "13:30", + "average_rating": "5.00", + "is_unisex": "True", + "phone_number": "415-445-9373", + "street_address": "333 Bush Street Suite #104", + "stylist_name": "Alexander G." + } + ], + "slots": [ + { + "exclusive_end": 42, + "slot": "city", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "appointment confirmed in the San Francisco salon which is unisex" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "march 12th" + ], + "appointment_time": [ + "13:30", + "1:30 pm" + ], + "stylist_name": [ + "Alexander G." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks that all the information I required" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day" + } + ] + }, + { + "dialogue_id": "36_00034", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "the 13th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_date", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you have an appointment at the salon on the 13th?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon do you want?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "La Petite Hair Salon" + ], + "slot": "stylist_name", + "values": [ + "La Petite Hair Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "stylist_name", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "stylist_name": [ + "La Petite Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "La Petite Hair Salon please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "three in the afternoon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 34, + "slot": "appointment_time", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "three in the afternoon" + ], + "stylist_name": [ + "La Petite Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you have three in the afternoon available?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "La Petite Hair Salon" + ], + "slot": "stylist_name", + "values": [ + "La Petite Hair Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 50, + "slot": "stylist_name", + "start": 30 + }, + { + "exclusive_end": 26, + "slot": "appointment_time", + "start": 22 + }, + { + "exclusive_end": 64, + "slot": "appointment_date", + "start": 54 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment is at 3 pm at La Petite Hair Salon on March 13th. Is this correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "appointment_time", + "start": 5 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "12 in the afternoon" + ], + "stylist_name": [ + "La Petite Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It's 12 in the afternoon that I want." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "La Petite Hair Salon" + ], + "slot": "stylist_name", + "values": [ + "La Petite Hair Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "stylist_name", + "start": 39 + }, + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 30 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok you have an appointment at 12 pm at La Petite Hair Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Hi-Definition Salon" + ], + "slot": "stylist_name", + "values": [ + "Hi-Definition Salon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "appointment_date", + "start": 12 + }, + { + "exclusive_end": 48, + "slot": "stylist_name", + "start": 29 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March" + ], + "appointment_time": [ + "12 in the afternoon", + "12 pm" + ], + "stylist_name": [ + "Hi-Definition Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you have 11th of March at Hi-Definition Salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hi-Definition Salon" + ], + "slot": "stylist_name", + "values": [ + "Hi-Definition Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "stylist_name", + "start": 41 + }, + { + "exclusive_end": 37, + "slot": "appointment_date", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You have an appointment on March 11th at Hi-Definition Salon. Please confirm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "12 in the afternoon", + "12 pm" + ], + "stylist_name": [ + "Hi-Definition Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "12:00", + "stylist_name": "Hi-Definition Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "12:00", + "average_rating": "5.00", + "is_unisex": "True", + "phone_number": "925-788-7105", + "street_address": "1280 Boulevard Way #214", + "stylist_name": "Hi-Definition Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "It is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "12 in the afternoon", + "12 pm" + ], + "stylist_name": [ + "Hi-Definition Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is the number and is it unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "925-788-7105" + ], + "slot": "phone_number", + "values": [ + "925-788-7105" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 26, + "slot": "phone_number", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The number is 925-788-7105 and it's unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "12 in the afternoon", + "12 pm" + ], + "stylist_name": [ + "Hi-Definition Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "12 in the afternoon", + "12 pm" + ], + "stylist_name": [ + "Hi-Definition Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I am good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Good day." + } + ] + }, + { + "dialogue_id": "36_00035", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon would you like to make your appointment? Also for which day and time would you like your appointment to be?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Miller And Mane" + ], + "slot": "stylist_name", + "values": [ + "Miller and Mane" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "14:45" + ], + "slot": "appointment_time", + "values": [ + "afternoon 2:45" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 66, + "slot": "appointment_date", + "start": 48 + }, + { + "exclusive_end": 37, + "slot": "stylist_name", + "start": 22 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 74 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "day after tomorrow" + ], + "appointment_time": [ + "afternoon 2:45" + ], + "stylist_name": [ + "Miller and Mane" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to go to Miller and Mane salon the day after tomorrow in the afternoon 2:45." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Miller And Mane" + ], + "slot": "stylist_name", + "values": [ + "Miller and Mane" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:45" + ], + "slot": "appointment_time", + "values": [ + "2:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 46, + "slot": "stylist_name", + "start": 31 + }, + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 86, + "slot": "appointment_date", + "start": 68 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you want an appointment and Miller and Mane salon at 2:45 pm the day after tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "day after tomorrow" + ], + "appointment_time": [ + "2:45 pm", + "afternoon 2:45" + ], + "stylist_name": [ + "Miller and Mane" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good! Is the salon unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "14:45", + "stylist_name": "Miller And Mane" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "15:00", + "average_rating": "5.00", + "is_unisex": "True", + "phone_number": "415-569-5000", + "street_address": "45 Camino Alto #106", + "stylist_name": "Miller And Mane" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed. Yes the salon is unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "day after tomorrow" + ], + "appointment_time": [ + "2:45 pm", + "afternoon 2:45" + ], + "stylist_name": [ + "Miller and Mane" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that is all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a pleasant day." + } + ] + }, + { + "dialogue_id": "36_00036", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "the 12th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Les Amis - Salon Et Spa" + ], + "slot": "stylist_name", + "values": [ + "Les Amis - Salon Et Spa" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 33 + }, + { + "exclusive_end": 68, + "slot": "stylist_name", + "start": 45 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 12th" + ], + "stylist_name": [ + "Les Amis - Salon Et Spa" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to book at appointment on the 12th at Les Amis - Salon Et Spa." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would you like the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 o\"clock in the morning" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 56, + "slot": "appointment_time", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 12th" + ], + "appointment_time": [ + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Les Amis - Salon Et Spa" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please set the appointment for 10 o\"clock in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Les Amis - Salon Et Spa" + ], + "slot": "stylist_name", + "values": [ + "Les Amis - Salon Et Spa" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 78, + "slot": "stylist_name", + "start": 55 + }, + { + "exclusive_end": 87, + "slot": "appointment_time", + "start": 82 + }, + { + "exclusive_end": 101, + "slot": "appointment_date", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirm the details for me. You want an appointment at Les Amis - Salon Et Spa at 10 am on March 12th?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "10 am", + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Les Amis - Salon Et Spa" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "10:00", + "stylist_name": "Les Amis - Salon Et Spa" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "10:00", + "average_rating": "5.00", + "is_unisex": "False", + "phone_number": "650-570-5750", + "street_address": "113 De Anza Boulevard", + "stylist_name": "Les Amis - Salon Et Spa" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, the appointment has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "10 am", + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Les Amis - Salon Et Spa" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need the address and to know if it is a unisex salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "113 De Anza Boulevard" + ], + "slot": "street_address", + "values": [ + "113 De Anza Boulevard" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "is_unisex", + "values": [ + "False" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "street_address", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The salon is located at 113 De Anza Boulevard and it is not unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "10 am", + "10 o\"clock in the morning" + ], + "stylist_name": [ + "Les Amis - Salon Et Spa" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that will do it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You are welcome, have a nice day." + } + ] + }, + { + "dialogue_id": "36_00037", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like to book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you know what date and time you'd like your appointment to be on? What is the salon called?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "the 7th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Shampoo Dolls" + ], + "slot": "stylist_name", + "values": [ + "Shampoo Dolls" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "half past 3 in the afternoon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 39, + "slot": "appointment_date", + "start": 32 + }, + { + "exclusive_end": 66, + "slot": "stylist_name", + "start": 53 + }, + { + "exclusive_end": 131, + "slot": "appointment_time", + "start": 103 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 7th" + ], + "appointment_time": [ + "half past 3 in the afternoon" + ], + "stylist_name": [ + "Shampoo Dolls" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will be going to the salon on the 7th. It's called Shampoo Dolls and I would like the appointment at half past 3 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Shampoo Dolls" + ], + "slot": "stylist_name", + "values": [ + "Shampoo Dolls" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 80, + "slot": "stylist_name", + "start": 67 + }, + { + "exclusive_end": 116, + "slot": "appointment_time", + "start": 109 + }, + { + "exclusive_end": 162, + "slot": "appointment_date", + "start": 149 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, just confirm these details with me. The name of the salon is Shampoo Dolls, the appointment will be at 3:30 pm, and the appointment will be on next Thursday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "stylist_name": [ + "Shampoo Dolls" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yup, that sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "15:30", + "stylist_name": "Shampoo Dolls" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-07", + "appointment_time": "15:30", + "average_rating": "4.60", + "is_unisex": "False", + "phone_number": "408-297-3858", + "street_address": "917 East Arques Avenue Suite 23", + "stylist_name": "Shampoo Dolls" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've confirmed your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "stylist_name": [ + "Shampoo Dolls" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Where is the salon, and what is its average rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "917 East Arques Avenue Suite 23" + ], + "slot": "street_address", + "values": [ + "917 East Arques Avenue Suite 23" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4.60" + ], + "slot": "average_rating", + "values": [ + "4.6" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "street_address", + "start": 16 + }, + { + "exclusive_end": 73, + "slot": "average_rating", + "start": 70 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It's located at 917 East Arques Avenue Suite 23 and holds a rating of 4.6." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "stylist_name": [ + "Shampoo Dolls" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can assist with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "stylist_name": [ + "Shampoo Dolls" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I think I'm all set, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00038", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "17:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Kim P Beauty Care" + ], + "slot": "stylist_name", + "values": [ + "Kim P Beauty Care" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 101, + "slot": "appointment_time", + "start": 96 + }, + { + "exclusive_end": 91, + "slot": "stylist_name", + "start": 74 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "17:30" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "My hair is getting too long. Can I book an appointment at the salon named Kim P Beauty Care for 17:30?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I can make that appointment for you, what day did you want to schedule it on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of this month" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 64, + "slot": "appointment_date", + "start": 46 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month" + ], + "appointment_time": [ + "17:30" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The ideal day for my appointment would be the 14th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Kim P Beauty Care" + ], + "slot": "stylist_name", + "values": [ + "Kim P Beauty Care" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 91, + "slot": "stylist_name", + "start": 74 + }, + { + "exclusive_end": 56, + "slot": "appointment_time", + "start": 49 + }, + { + "exclusive_end": 70, + "slot": "appointment_date", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have you booked for the following appointment: 5:30 pm on March 14th at Kim P Beauty Care. Does that sound alright to you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "17:30", + "stylist_name": "Kim P Beauty Care" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "17:30", + "average_rating": "4.40", + "is_unisex": "False", + "phone_number": "510-795-7852", + "street_address": "36935 Sycamore Street", + "stylist_name": "Kim P Beauty Care" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is now confirmed. Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "city", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "city" + ], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, could you confirm which city the salon is in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Newark" + ], + "slot": "city", + "values": [ + "Newark" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 37, + "slot": "city", + "start": 31 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It is the salon in the city of Newark." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "And can I have their contact information, their phone number to be exact?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "510-795-7852" + ], + "slot": "phone_number", + "values": [ + "510-795-7852" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 39, + "slot": "phone_number", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, their phone number is 510-795-7852." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "stylist_name": [ + "Kim P Beauty Care" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I am all set. Thank you for your help!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "No problem. Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00039", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to get my haircut so I need to book an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to schedule your appointment? Did you already have a salon in mind?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "the 13th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "18:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 63, + "slot": "appointment_date", + "start": 55 + }, + { + "exclusive_end": 72, + "slot": "appointment_time", + "start": 67 + }, + { + "exclusive_end": 50, + "slot": "stylist_name", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "18:30" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I wanted to book the appointment at Supercuts for the 13th at 18:30" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Supercuts" + ], + "slot": "stylist_name", + "values": [ + "Supercuts" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "stylist_name", + "start": 50 + }, + { + "exclusive_end": 70, + "slot": "appointment_time", + "start": 63 + }, + { + "exclusive_end": 84, + "slot": "appointment_date", + "start": 74 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Just to confirm, you now have an appointment with Supercuts at 6:30 pm on March 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "18:30", + "6:30 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds great! What is their phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "415-474-9652" + ], + "slot": "phone_number", + "values": [ + "415-474-9652" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "18:30", + "stylist_name": "Supercuts" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "18:30", + "average_rating": "3.50", + "is_unisex": "True", + "phone_number": "415-474-9652", + "street_address": "2306 Fillmore Street", + "stylist_name": "Supercuts" + } + ], + "slots": [ + { + "exclusive_end": 69, + "slot": "phone_number", + "start": 57 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been confirmed. The phone number is 415-474-9652" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "18:30", + "6:30 pm" + ], + "stylist_name": [ + "Supercuts" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks! That's all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00040", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to make a salon appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like your appointment? Time and date?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "5th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Barberia Salon" + ], + "slot": "stylist_name", + "values": [ + "Barberia Salon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:45" + ], + "slot": "appointment_time", + "values": [ + "11:45 am" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 42 + }, + { + "exclusive_end": 34, + "slot": "stylist_name", + "start": 20 + }, + { + "exclusive_end": 71, + "slot": "appointment_time", + "start": 63 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month" + ], + "appointment_time": [ + "11:45 am" + ], + "stylist_name": [ + "Barberia Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit the Barberia Salon on the 5th of this month at 11:45 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Barberia Salon" + ], + "slot": "stylist_name", + "values": [ + "Barberia Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:45" + ], + "slot": "appointment_time", + "values": [ + "11:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 74, + "slot": "stylist_name", + "start": 60 + }, + { + "exclusive_end": 43, + "slot": "appointment_time", + "start": 35 + }, + { + "exclusive_end": 56, + "slot": "appointment_date", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "To confirm, your appointment is at 11:45 am next Tuesday at Barberia Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "11:45 am" + ], + "stylist_name": [ + "Barberia Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that works." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Barberia Salon" + ], + "slot": "stylist_name", + "values": [ + "Barberia Salon" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "11:45", + "stylist_name": "Barberia Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "12:00", + "average_rating": "4.50", + "is_unisex": "False", + "phone_number": "650-349-2414", + "street_address": "939 Edgewater Boulevard E", + "stylist_name": "Barberia Salon" + } + ], + "slots": [ + { + "exclusive_end": 14, + "slot": "stylist_name", + "start": 0 + }, + { + "exclusive_end": 85, + "slot": "appointment_date", + "start": 73 + }, + { + "exclusive_end": 94, + "slot": "appointment_time", + "start": 89 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Barberia Salon does not have openings then. I booked the appointment for next Tuesday at 12 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "11:45 am" + ], + "stylist_name": [ + "Barberia Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That doesn't work for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "11:45 am" + ], + "stylist_name": [ + "Barberia Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00041", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "9th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Ap Luxe Salon" + ], + "slot": "stylist_name", + "values": [ + "Ap Luxe Salon" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "appointment_date", + "start": 36 + }, + { + "exclusive_end": 69, + "slot": "stylist_name", + "start": 56 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March" + ], + "stylist_name": [ + "Ap Luxe Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like an appointment for the 9th of March at the Ap Luxe Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_time", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March" + ], + "appointment_time": [ + "4:30 pm" + ], + "stylist_name": [ + "Ap Luxe Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to come in at 4:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Ap Luxe Salon" + ], + "slot": "stylist_name", + "values": [ + "Ap Luxe Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "stylist_name", + "start": 36 + }, + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 56 + }, + { + "exclusive_end": 76, + "slot": "appointment_date", + "start": 67 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: your appointment at Ap Luxe Salon is at 4:30 pm on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 in the morning" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "appointment_time", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "11:30 in the morning" + ], + "stylist_name": [ + "Ap Luxe Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like the appointment at 11:30 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "11:30" + ], + "slot": "appointment_time", + "values": [ + "11:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "appointment_time", + "start": 39 + }, + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 51 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: your appointment is at 11:30 am on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "11:30 am", + "11:30 in the morning" + ], + "stylist_name": [ + "Ap Luxe Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that's fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "11:30", + "stylist_name": "Ap Luxe Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "11:30", + "average_rating": "4.40", + "is_unisex": "True", + "phone_number": "415-987-5893", + "street_address": "40 Millwood Street", + "stylist_name": "Ap Luxe Salon" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "11:30 am", + "11:30 in the morning" + ], + "stylist_name": [ + "Ap Luxe Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that's all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a pleasant day." + } + ] + }, + { + "dialogue_id": "36_00042", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to make an appointment at a salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the exact name of the salon as well as the date and time that you would like to schedule for your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Glama-Rama! Salon" + ], + "slot": "stylist_name", + "values": [ + "Glama-Rama! Salon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "evening 5" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 82, + "slot": "appointment_date", + "start": 69 + }, + { + "exclusive_end": 65, + "slot": "stylist_name", + "start": 48 + }, + { + "exclusive_end": 92, + "slot": "appointment_time", + "start": 83 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "evening 5" + ], + "stylist_name": [ + "Glama-Rama! Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to schedule the appointment at the Glama-Rama! Salon on next Thursday evening 5." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Glama-Rama! Salon" + ], + "slot": "stylist_name", + "values": [ + "Glama-Rama! Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 74, + "slot": "stylist_name", + "start": 57 + }, + { + "exclusive_end": 107, + "slot": "appointment_time", + "start": 103 + }, + { + "exclusive_end": 91, + "slot": "appointment_date", + "start": 78 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm an appointment with a hair stylist at the Glama-Rama! Salon on next Thursday evening at 5 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "stylist_name": [ + "Glama-Rama! Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds very good. Can you please give me the address of the salon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "304 Valencia Street" + ], + "slot": "street_address", + "values": [ + "304 Valencia Street" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "17:00", + "stylist_name": "Glama-Rama! Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-07", + "appointment_time": "17:00", + "average_rating": "4.60", + "is_unisex": "True", + "phone_number": "415-861-4526", + "street_address": "304 Valencia Street", + "stylist_name": "Glama-Rama! Salon" + } + ], + "slots": [ + { + "exclusive_end": 83, + "slot": "street_address", + "start": 64 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have confirmed your appointment and the salon's address is at 304 Valencia Street." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "stylist_name": [ + "Glama-Rama! Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you very much for helping with with what I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome, have a pleasant day." + } + ] + }, + { + "dialogue_id": "36_00043", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "The Barbers Inc. Barbershop" + ], + "slot": "stylist_name", + "values": [ + "The barbers Inc. barbershop" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "10:45" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 35 + }, + { + "exclusive_end": 71, + "slot": "appointment_time", + "start": 66 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "10:45" + ], + "stylist_name": [ + "The barbers Inc. barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to book an appointment at The barbers Inc. barbershop at 10:45" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date would you like it on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "2nd of march" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "appointment_date", + "start": 17 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of march" + ], + "appointment_time": [ + "10:45" + ], + "stylist_name": [ + "The barbers Inc. barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want it on the 2nd of march." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "The Barbers Inc. Barbershop" + ], + "slot": "stylist_name", + "values": [ + "the barbers inc. barbershop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "10:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 91, + "slot": "stylist_name", + "start": 64 + }, + { + "exclusive_end": 51, + "slot": "appointment_time", + "start": 43 + }, + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 52 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: you want an appointment at 10:45 am tomorrow at the barbers inc. barbershop" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "2nd of march", + "tomorrow" + ], + "appointment_time": [ + "10:45", + "10:45 am" + ], + "stylist_name": [ + "The barbers Inc. barbershop", + "the barbers inc. barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Exactly. What is their number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "669-234-7975" + ], + "slot": "phone_number", + "values": [ + "669-234-7975" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "10:45", + "stylist_name": "The Barbers Inc. Barbershop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "11:00", + "average_rating": "4.20", + "is_unisex": "True", + "phone_number": "669-234-7975", + "street_address": "2951 Monterey Road ste 75", + "stylist_name": "The Barbers Inc. Barbershop" + } + ], + "slots": [ + { + "exclusive_end": 56, + "slot": "phone_number", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The booking was successful. Their number is 669-234-7975" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of march", + "tomorrow" + ], + "appointment_time": [ + "10:45", + "10:45 am" + ], + "stylist_name": [ + "The barbers Inc. barbershop", + "the barbers inc. barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "thank you very much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "do you need anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of march", + "tomorrow" + ], + "appointment_time": [ + "10:45", + "10:45 am" + ], + "stylist_name": [ + "The barbers Inc. barbershop", + "the barbers inc. barbershop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope, thank you very much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day!" + } + ] + }, + { + "dialogue_id": "36_00044", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'd like to make an appointment to visit the salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time and date would work for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:15" + ], + "slot": "appointment_time", + "values": [ + "17:15" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "appointment_date", + "start": 22 + }, + { + "exclusive_end": 47, + "slot": "appointment_time", + "start": 42 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of this month" + ], + "appointment_time": [ + "17:15" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to go on the 12th of this month. 17:15 would be great, if possible." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which salon are you interested in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Rae Talbot Salon" + ], + "slot": "stylist_name", + "values": [ + "Rae Talbot Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "stylist_name", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of this month" + ], + "appointment_time": [ + "17:15" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It's called Rae Talbot Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Rae Talbot Salon" + ], + "slot": "stylist_name", + "values": [ + "Rae Talbot Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:15" + ], + "slot": "appointment_time", + "values": [ + "5:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 53, + "slot": "stylist_name", + "start": 37 + }, + { + "exclusive_end": 79, + "slot": "appointment_time", + "start": 72 + }, + { + "exclusive_end": 67, + "slot": "appointment_date", + "start": 57 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Just to confirm, you'd like to visit Rae Talbot Salon on March 12th and 5:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "appointment_date", + "start": 38 + }, + { + "exclusive_end": 73, + "slot": "appointment_time", + "start": 52 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon" + ], + "stylist_name": [ + "Rae Talbot Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm sorry. I'd like to change that to March 13th at 3:15 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 50, + "slot": "appointment_time", + "start": 43 + }, + { + "exclusive_end": 39, + "slot": "appointment_date", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, you'd like to visit on March 13th at 3:15 pm. Is this correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Style Bar" + ], + "slot": "stylist_name", + "values": [ + "Style Bar" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "stylist_name", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I'm sorry. I'd like to try the Style Bar instead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Style Bar" + ], + "slot": "stylist_name", + "values": [ + "Style Bar" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 78, + "slot": "stylist_name", + "start": 69 + }, + { + "exclusive_end": 61, + "slot": "appointment_date", + "start": 51 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let me review this. You'd like your appointment on March 13th at the Style Bar." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that's perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "15:15", + "stylist_name": "Style Bar" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "15:00", + "average_rating": "3.90", + "is_unisex": "True", + "phone_number": "707-765-6300", + "street_address": "401 Kenilworth Drive, suite 610", + "stylist_name": "Style Bar" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Great! Your appointment is booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you please tell me the address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "401 Kenilworth Drive, suite 610" + ], + "slot": "street_address", + "values": [ + "401 Kenilworth Drive, suite 610" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "street_address", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Absolutely. It is 401 Kenilworth Drive, suite 610." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you know if it is a unisex salon? Also, do you have the phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "707-765-6300" + ], + "slot": "phone_number", + "values": [ + "707-765-6300" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 18, + "slot": "phone_number", + "start": 6 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It is 707-765-6300 and the salon is unisex." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks so much for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else you need assistance with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th" + ], + "appointment_time": [ + "3:15 in the afternoon", + "3:15 pm" + ], + "stylist_name": [ + "Style Bar" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, you have taken care of everything. Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome. Enjoy your day." + } + ] + }, + { + "dialogue_id": "36_00045", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "5th of March" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 43, + "slot": "appointment_date", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit a salon on the 5th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "stylist_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you know the name of the salon, and what time are you wanting the appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "one pm" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Bateau Hair Salon" + ], + "slot": "stylist_name", + "values": [ + "Bateau Hair Salon" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 77, + "slot": "appointment_time", + "start": 71 + }, + { + "exclusive_end": 35, + "slot": "stylist_name", + "start": 18 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March" + ], + "appointment_time": [ + "one pm" + ], + "stylist_name": [ + "Bateau Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The salon name is Bateau Hair Salon. I want to have the appointment at one pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Bateau Hair Salon" + ], + "slot": "stylist_name", + "values": [ + "Bateau Hair Salon" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "Next Tuesday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "stylist_name", + "start": 43 + }, + { + "exclusive_end": 23, + "slot": "appointment_time", + "start": 19 + }, + { + "exclusive_end": 12, + "slot": "appointment_date", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Next Tuesday is my 1 pm appointment at the Bateau Hair Salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "5th of March", + "Next Tuesday" + ], + "appointment_time": [ + "1 pm", + "one pm" + ], + "stylist_name": [ + "Bateau Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great what is the salon's phone number, and address." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "415-495-1912" + ], + "slot": "phone_number", + "values": [ + "415-495-1912" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2 Townsend Street SUITE 4B" + ], + "slot": "street_address", + "values": [ + "2 Townsend Street SUITE 4B" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "13:00", + "stylist_name": "Bateau Hair Salon" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "13:00", + "average_rating": "5.00", + "is_unisex": "True", + "phone_number": "415-495-1912", + "street_address": "2 Townsend Street SUITE 4B", + "stylist_name": "Bateau Hair Salon" + } + ], + "slots": [ + { + "exclusive_end": 89, + "slot": "phone_number", + "start": 77 + }, + { + "exclusive_end": 53, + "slot": "street_address", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is set at 2 Townsend Street SUITE 4B. The contact number is 415-495-1912." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "Next Tuesday" + ], + "appointment_time": [ + "1 pm", + "one pm" + ], + "stylist_name": [ + "Bateau Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "Next Tuesday" + ], + "appointment_time": [ + "1 pm", + "one pm" + ], + "stylist_name": [ + "Bateau Hair Salon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope that is all I need thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful rest of the day." + } + ] + }, + { + "dialogue_id": "36_00046", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Slick & Dapper On Grand" + ], + "slot": "stylist_name", + "values": [ + "Slick & Dapper On Grand" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 77, + "slot": "stylist_name", + "start": 54 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Slick & Dapper On Grand" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to book an appointment at a salon called Slick & Dapper On Grand." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time and date would you like your appointment on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "appointment_date", + "start": 39 + }, + { + "exclusive_end": 65, + "slot": "appointment_time", + "start": 61 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month" + ], + "appointment_time": [ + "3 pm" + ], + "stylist_name": [ + "Slick & Dapper On Grand" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit the salon on the 14th of this month at 3 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Slick & Dapper On Grand" + ], + "slot": "stylist_name", + "values": [ + "Slick & Dapper On Grand" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 85, + "slot": "stylist_name", + "start": 62 + }, + { + "exclusive_end": 122, + "slot": "appointment_time", + "start": 118 + }, + { + "exclusive_end": 136, + "slot": "appointment_date", + "start": 126 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: The name of the hair stylist is Slick & Dapper On Grand, and you have an appointment at 3 pm on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "3 pm" + ], + "stylist_name": [ + "Slick & Dapper On Grand" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "15:00", + "stylist_name": "Slick & Dapper On Grand" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "15:00", + "average_rating": "4.30", + "is_unisex": "True", + "phone_number": "510-251-0796", + "street_address": "3619 Grand Avenue", + "stylist_name": "Slick & Dapper On Grand" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of this month", + "March 14th" + ], + "appointment_time": [ + "3 pm" + ], + "stylist_name": [ + "Slick & Dapper On Grand" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that is all I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00047", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to book an appointment at the salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, what time do you want the appointment to be?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "14:30" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Salon Valenti Hair Nails Skin" + ], + "slot": "stylist_name", + "values": [ + "Salon Valenti Hair Nails Skin" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "appointment_time", + "start": 19 + }, + { + "exclusive_end": 88, + "slot": "stylist_name", + "start": 59 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "14:30" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need it to be at 14:30, and the salon I want to go to is Salon Valenti Hair Nails Skin." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright, what day should I make the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "the 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 23, + "slot": "appointment_date", + "start": 16 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ], + "appointment_time": [ + "14:30" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go on the 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Salon Valenti Hair Nails Skin" + ], + "slot": "stylist_name", + "values": [ + "Salon Valenti Hair Nails Skin" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 126, + "slot": "stylist_name", + "start": 97 + }, + { + "exclusive_end": 80, + "slot": "appointment_time", + "start": 73 + }, + { + "exclusive_end": 93, + "slot": "appointment_date", + "start": 84 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright, tell me if this sounds right then. Your appointment will be for 2:30 pm on March 9th at Salon Valenti Hair Nails Skin." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "appointment_time", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 in the afternoon" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No actually I wanted the appointment for 1 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_time", + "start": 28 + }, + { + "exclusive_end": 45, + "slot": "appointment_date", + "start": 36 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright I'll fix that, does 1 pm on March 9th sound right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "is_unisex", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "is_unisex" + ], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 in the afternoon", + "1 pm" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's perfect. Is the salon unisex?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "is_unisex", + "values": [ + "True" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "13:00", + "stylist_name": "Salon Valenti Hair Nails Skin" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "13:00", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "510-498-1090", + "street_address": "43360 Mission Boulevard #130", + "stylist_name": "Salon Valenti Hair Nails Skin" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright then I've confirmed the appointment, and yes the salon is unixes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 in the afternoon", + "1 pm" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great, what is their phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "510-498-1090" + ], + "slot": "phone_number", + "values": [ + "510-498-1090" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 26, + "slot": "phone_number", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The number is 510-498-1090." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 in the afternoon", + "1 pm" + ], + "stylist_name": [ + "Salon Valenti Hair Nails Skin" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's gonna be it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day then." + } + ] + }, + { + "dialogue_id": "36_00048", + "services": [ + "Services_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Slick'S Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Slick'S Barber Shop" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 62, + "slot": "stylist_name", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "stylist_name": [ + "Slick'S Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to book an appointment at the Slick'S Barber Shop salon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to book the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "4th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "half past 6 in the evening" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 87, + "slot": "appointment_date", + "start": 75 + }, + { + "exclusive_end": 67, + "slot": "appointment_time", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of March" + ], + "appointment_time": [ + "half past 6 in the evening" + ], + "stylist_name": [ + "Slick'S Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to make the appointment for half past 6 in the evening on the 4th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Slick'S Barber Shop" + ], + "slot": "stylist_name", + "values": [ + "Slick'S Barber Shop" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:30" + ], + "slot": "appointment_time", + "values": [ + "6:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_1", + "slots": [ + { + "exclusive_end": 88, + "slot": "stylist_name", + "start": 69 + }, + { + "exclusive_end": 111, + "slot": "appointment_time", + "start": 104 + }, + { + "exclusive_end": 100, + "slot": "appointment_date", + "start": 89 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "To confirm the appointment details: You would like an appointment at Slick'S Barber Shop next Monday at 6:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "4th of March", + "next Monday" + ], + "appointment_time": [ + "6:30 pm", + "half past 6 in the evening" + ], + "stylist_name": [ + "Slick'S Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes and can you provide their contact number and average customer rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4.80" + ], + "slot": "average_rating", + "values": [ + "4.8" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "925-778-1230" + ], + "slot": "phone_number", + "values": [ + "925-778-1230" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "18:30", + "stylist_name": "Slick'S Barber Shop" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "18:30", + "average_rating": "4.80", + "is_unisex": "True", + "phone_number": "925-778-1230", + "street_address": "727 West 10th Street", + "stylist_name": "Slick'S Barber Shop" + } + ], + "slots": [ + { + "exclusive_end": 112, + "slot": "average_rating", + "start": 109 + }, + { + "exclusive_end": 71, + "slot": "phone_number", + "start": 59 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed. The salon can be reached at 925-778-1230 and their average customer rating is 4.8." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "4th of March", + "next Monday" + ], + "appointment_time": [ + "6:30 pm", + "half past 6 in the evening" + ], + "stylist_name": [ + "Slick'S Barber Shop" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00049", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to see a doctor, can you find me one?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Of course. What date and time would you like to have your appointment? Do you have a preferred doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "the 8th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Thomas O. Stodgel, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Thomas Stodgel" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "morning 11" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 52 + }, + { + "exclusive_end": 34, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 48, + "slot": "appointment_time", + "start": 38 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 8th" + ], + "appointment_time": [ + "morning 11" + ], + "doctor_name": [ + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to see Dr. Thomas Stodgel at morning 11 on the 8th, is he free?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Thomas O. Stodgel, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Thomas O. Stodgel, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 91, + "slot": "doctor_name", + "start": 66 + }, + { + "exclusive_end": 100, + "slot": "appointment_time", + "start": 95 + }, + { + "exclusive_end": 112, + "slot": "appointment_date", + "start": 101 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you'd like me to schedule an appointment with Dr. Thomas O. Stodgel, MD at 11 am next Friday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "next Friday", + "the 8th" + ], + "appointment_time": [ + "11 am", + "morning 11" + ], + "doctor_name": [ + "Dr. Thomas O. Stodgel, MD", + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, thanks. What is his rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "11:00", + "doctor_name": "Dr. Thomas O. Stodgel, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-08", + "appointment_time": "11:00", + "average_rating": "5.00", + "doctor_name": "Dr. Thomas O. Stodgel, MD", + "phone_number": "650-344-7802", + "street_address": "1820 Ogden Avenue Floor, 2", + "type": "Gynecologist" + } + ], + "slots": [ + { + "exclusive_end": 48, + "slot": "average_rating", + "start": 45 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been booked. He's rated 5.0." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Friday", + "the 8th" + ], + "appointment_time": [ + "11 am", + "morning 11" + ], + "doctor_name": [ + "Dr. Thomas O. Stodgel, MD", + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, see you." + } + ] + }, + { + "dialogue_id": "36_00050", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to get a physical exam so I can be approved to play on my senior team. I'm kind of excited, and I have to ask for your help with this. Are you down with that?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, I can assist you with that. Do you have the name of a doctor you want for your physical exam?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Radhika Varma, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Radhika Varma" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "the 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 38, + "slot": "doctor_name", + "start": 21 + }, + { + "exclusive_end": 81, + "slot": "appointment_date", + "start": 74 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ], + "doctor_name": [ + "Dr. Radhika Varma" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The doctor's name is Dr. Radhika Varma. I want to make an appointment for the 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. What is the time you want for your exam?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 37, + "slot": "appointment_time", + "start": 30 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ], + "appointment_time": [ + "3:15 pm" + ], + "doctor_name": [ + "Dr. Radhika Varma" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Let's make an appointment for 3:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Radhika Varma, M.D." + ], + "slot": "doctor_name", + "values": [ + "Radhika Varma, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 71, + "slot": "doctor_name", + "start": 52 + }, + { + "exclusive_end": 95, + "slot": "appointment_time", + "start": 88 + }, + { + "exclusive_end": 84, + "slot": "appointment_date", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "All right. An appointment is being set for you with Radhika Varma, M.D. on March 9th at 3:15 pm. Do you want to confirm that appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "3:15 pm" + ], + "doctor_name": [ + "Dr. Radhika Varma", + "Radhika Varma, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I certainly do. After that, all ll I need is their phone number and address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1501 Trousdale Drive #4" + ], + "slot": "street_address", + "values": [ + "1501 Trousdale Drive #4" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "650-652-8500" + ], + "slot": "phone_number", + "values": [ + "650-652-8500" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "15:15", + "doctor_name": "Radhika Varma, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "15:00", + "average_rating": "5.00", + "doctor_name": "Radhika Varma, M.D.", + "phone_number": "650-652-8500", + "street_address": "1501 Trousdale Drive #4", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 81, + "slot": "street_address", + "start": 58 + }, + { + "exclusive_end": 136, + "slot": "phone_number", + "start": 124 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Got it. Your appointment is now confirmed for the address 1501 Trousdale Drive #4, and you can phone the doctor's office at 650-652-8500." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "3:15 pm" + ], + "doctor_name": [ + "Dr. Radhika Varma", + "Radhika Varma, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Very good. I'm pleased and thankful to you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want any more assistance at this time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "3:15 pm" + ], + "doctor_name": [ + "Dr. Radhika Varma", + "Radhika Varma, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I guess not. Thanks a bunch." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Of course. I hope you have a pleasant day." + } + ] + }, + { + "dialogue_id": "36_00051", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time and date are you looking for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "6th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:45" + ], + "slot": "appointment_time", + "values": [ + "4:45 in the evening" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 46, + "slot": "appointment_date", + "start": 34 + }, + { + "exclusive_end": 26, + "slot": "appointment_time", + "start": 7 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March" + ], + "appointment_time": [ + "4:45 in the evening" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need 4:45 in the evening on the 6th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Alright, do you have a specific doctor you want to make an appointment with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Andrew L. Sorenson, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Andrew Sorenson" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 24, + "slot": "doctor_name", + "start": 5 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March" + ], + "appointment_time": [ + "4:45 in the evening" + ], + "doctor_name": [ + "Dr. Andrew Sorenson" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, Dr. Andrew Sorenson." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Andrew L. Sorenson, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Andrew L. 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Sorenson, MD next Wednesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "4:45 in the evening", + "4:45 pm" + ], + "doctor_name": [ + "Dr. Andrew L. Sorenson, MD", + "Dr. Andrew Sorenson" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "16:45", + "doctor_name": "Dr. Andrew L. Sorenson, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-06", + "appointment_time": "16:30", + "average_rating": "5.00", + "doctor_name": "Dr. Andrew L. Sorenson, MD", + "phone_number": "510-848-7347", + "street_address": "2915, 1237, B Street", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been successfully booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "4:45 in the evening", + "4:45 pm" + ], + "doctor_name": [ + "Dr. Andrew L. Sorenson, MD", + "Dr. Andrew Sorenson" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What's the phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "510-848-7347" + ], + "slot": "phone_number", + "values": [ + "510-848-7347" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "phone_number", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The number is 510-848-7347" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "4:45 in the evening", + "4:45 pm" + ], + "doctor_name": [ + "Dr. Andrew L. Sorenson, MD", + "Dr. Andrew Sorenson" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Cool, that's all I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great rest of your day." + } + ] + }, + { + "dialogue_id": "36_00052", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'd like to make appointment with a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there a preferred doctor you'd like to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Werschky II a G MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Werschky II" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "doctor_name", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Werschky II" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. I'd like to see Dr. Werschky II." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to schedule the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 47, + "slot": "appointment_date", + "start": 34 + }, + { + "exclusive_end": 58, + "slot": "appointment_time", + "start": 51 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March" + ], + "appointment_time": [ + "3:30 pm" + ], + "doctor_name": [ + "Dr. Werschky II" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "See if there's an opening for the 14th of March at 3:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Werschky II a G MD" + ], + "slot": "doctor_name", + "values": [ + "Werschky II a G MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 80, + "slot": "doctor_name", + "start": 62 + }, + { + "exclusive_end": 92, + "slot": "appointment_time", + "start": 85 + }, + { + "exclusive_end": 106, + "slot": "appointment_date", + "start": 96 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "To confirm: You'd like to schedule an appointment with doctor Werschky II a G MD for 3:30 pm on March 14th, correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "3:30 pm" + ], + "doctor_name": [ + "Dr. Werschky II", + "Werschky II a G MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "15:30", + "doctor_name": "Werschky II a G MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "15:30", + "average_rating": "5.00", + "doctor_name": "Werschky II a G MD", + "phone_number": "415-388-2657", + "street_address": "125 Throckmorton Avenue", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment with Dr. Werschky II has been booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "3:30 pm" + ], + "doctor_name": [ + "Dr. Werschky II", + "Werschky II a G MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Excellent. Thank you for all of your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy your day." + } + ] + }, + { + "dialogue_id": "36_00053", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Edward C Lee, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Edward Lee" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 93, + "slot": "doctor_name", + "start": 79 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Edward Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am in need of visiting a doctor, so I would like to have an appointment with Dr. Edward Lee." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which date do you want to make the appointment at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "5th of this month" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 42 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month" + ], + "doctor_name": [ + "Dr. Edward Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like for the appointment to be on 5th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would suit your schedule?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:15" + ], + "slot": "appointment_time", + "values": [ + "afternoon 12:15" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 49, + "slot": "appointment_time", + "start": 34 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month" + ], + "appointment_time": [ + "afternoon 12:15" + ], + "doctor_name": [ + "Dr. Edward Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to have the visit at afternoon 12:15." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Edward C Lee, MD" + ], + "slot": "doctor_name", + "values": [ + "Edward C Lee, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:15" + ], + "slot": "appointment_time", + "values": [ + "12:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 71, + "slot": "doctor_name", + "start": 55 + }, + { + "exclusive_end": 83, + "slot": "appointment_time", + "start": 75 + }, + { + "exclusive_end": 127, + "slot": "appointment_date", + "start": 115 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Can you please confirm that you will have a visit with Edward C Lee, MD at 12:15 pm and the appointment will be on next Tuesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "12:15 pm", + "afternoon 12:15" + ], + "doctor_name": [ + "Dr. Edward Lee", + "Edward C Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's right. What address is the doctor located at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16130 Juan Hernandez Drive #108" + ], + "slot": "street_address", + "values": [ + "16130 Juan Hernandez Drive #108" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Edward C Lee, MD" + ], + "slot": "doctor_name", + "values": [ + "Edward C Lee, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:30" + ], + "slot": "appointment_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "12:15", + "doctor_name": "Edward C Lee, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "12:30", + "average_rating": "3.30", + "doctor_name": "Edward C Lee, MD", + "phone_number": "650-967-1770", + "street_address": "16130 Juan Hernandez Drive #108", + "type": "ENT Specialist" + } + ], + "slots": [ + { + "exclusive_end": 128, + "slot": "street_address", + "start": 97 + }, + { + "exclusive_end": 170, + "slot": "doctor_name", + "start": 154 + }, + { + "exclusive_end": 187, + "slot": "appointment_date", + "start": 175 + }, + { + "exclusive_end": 199, + "slot": "appointment_time", + "start": 191 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I apologize but I was unable to make a reservation for the visit. The address of the location is 16130 Juan Hernandez Drive #108. What do you think about Edward C Lee, MD for next Tuesday at 12:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Edward Lee", + "Edward C Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Alright, seems fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "12:30", + "doctor_name": "Edward C Lee, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "12:30", + "average_rating": "3.30", + "doctor_name": "Edward C Lee, MD", + "phone_number": "650-967-1770", + "street_address": "16130 Juan Hernandez Drive #108", + "type": "ENT Specialist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The requested appointment has been reserved without errors." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Edward Lee", + "Edward C Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I appreciate it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there something else, I can help you with." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of this month", + "next Tuesday" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Edward Lee", + "Edward C Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nothing for the moment. I appreciate it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good time!" + } + ] + }, + { + "dialogue_id": "36_00054", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Hoang, Tuan A. MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Hoang, Tuan A." + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 59, + "slot": "doctor_name", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Hoang, Tuan A." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to make an appointment with Dr. Hoang, Tuan A." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date would you like and at what time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 13, + "slot": "appointment_date", + "start": 3 + }, + { + "exclusive_end": 24, + "slot": "appointment_time", + "start": 17 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 11th" + ], + "appointment_time": [ + "2:30 pm" + ], + "doctor_name": [ + "Dr. Hoang, Tuan A." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "On March 11th at 2:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Hoang, Tuan A. MD" + ], + "slot": "doctor_name", + "values": [ + "Hoang, Tuan A. MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 43, + "slot": "doctor_name", + "start": 26 + }, + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 47 + }, + { + "exclusive_end": 68, + "slot": "appointment_date", + "start": 58 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirm: appointment with Hoang, Tuan A. MD at 2:30 pm on March 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 11th" + ], + "appointment_time": [ + "2:30 pm" + ], + "doctor_name": [ + "Dr. Hoang, Tuan A.", + "Hoang, Tuan A. MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, can I have the address and phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "950 Stockton Street" + ], + "slot": "street_address", + "values": [ + "950 Stockton Street" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "415-397-5660" + ], + "slot": "phone_number", + "values": [ + "415-397-5660" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "14:30", + "doctor_name": "Hoang, Tuan A. MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "14:30", + "average_rating": "5.00", + "doctor_name": "Hoang, Tuan A. MD", + "phone_number": "415-397-5660", + "street_address": "950 Stockton Street", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 39, + "slot": "street_address", + "start": 20 + }, + { + "exclusive_end": 78, + "slot": "phone_number", + "start": 66 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "They are located on 950 Stockton Street and their phone number is 415-397-5660." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 11th" + ], + "appointment_time": [ + "2:30 pm" + ], + "doctor_name": [ + "Dr. Hoang, Tuan A.", + "Hoang, Tuan A. MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for your assistance." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00055", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to get my health checked, I want to visit a doctor" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "9th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_date", + "start": 16 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm free on the 9th of March" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time do you want to go, and do you prefer a certain Doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Wendy M. Landreville, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Wendy Landreville" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "4 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "doctor_name", + "start": 15 + }, + { + "exclusive_end": 59, + "slot": "appointment_time", + "start": 55 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March" + ], + "appointment_time": [ + "4 pm" + ], + "doctor_name": [ + "Dr. Wendy Landreville" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I always go to Dr. Wendy Landreville. See if there's a 4 pm availability." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Wendy M. Landreville, M.D." + ], + "slot": "doctor_name", + "values": [ + "Wendy M. 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Fiscella, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Roxanne Fiscella" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:45" + ], + "slot": "appointment_time", + "values": [ + "quarter to 6 in the evening" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 47, + "slot": "doctor_name", + "start": 27 + }, + { + "exclusive_end": 106, + "slot": "appointment_time", + "start": 79 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "quarter to 6 in the evening" + ], + "doctor_name": [ + "Dr. Roxanne Fiscella" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually let me try to see Dr. Roxanne Fiscella. And make it a little earlier, quarter to 6 in the evening" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Roxanne C. Fiscella, M.D." + ], + "slot": "doctor_name", + "values": [ + "Roxanne C. Fiscella, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:45" + ], + "slot": "appointment_time", + "values": [ + "5:45 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 56, + "slot": "doctor_name", + "start": 31 + }, + { + "exclusive_end": 13, + "slot": "appointment_time", + "start": 6 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, a 5:45 pm appointment with Roxanne C. Fiscella, M.D." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "5:45 pm", + "quarter to 6 in the evening" + ], + "doctor_name": [ + "Dr. Roxanne Fiscella", + "Roxanne C. Fiscella, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes please, what's her rating, and the address of the clinic?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "17:45", + "doctor_name": "Roxanne C. Fiscella, M.D." + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry actually I couldn't make that appointment for you. Can I try something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "the 1st" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 39, + "slot": "appointment_date", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st" + ], + "appointment_time": [ + "5:45 pm", + "quarter to 6 in the evening" + ], + "doctor_name": [ + "Dr. Roxanne Fiscella", + "Roxanne C. Fiscella, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Let's change the appointment to the 1st instead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Roxanne C. Fiscella, M.D." + ], + "slot": "doctor_name", + "values": [ + "Roxanne C. Fiscella, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:45" + ], + "slot": "appointment_time", + "values": [ + "5:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "doctor_name", + "start": 35 + }, + { + "exclusive_end": 29, + "slot": "appointment_time", + "start": 22 + }, + { + "exclusive_end": 18, + "slot": "appointment_date", + "start": 13 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok so that's today at 5:45 pm with Roxanne C. Fiscella, M.D.?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "5:45 pm", + "quarter to 6 in the evening" + ], + "doctor_name": [ + "Dr. Roxanne Fiscella", + "Roxanne C. Fiscella, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that's correct" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "17:45", + "doctor_name": "Roxanne C. Fiscella, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "17:30", + "average_rating": "4.00", + "doctor_name": "Roxanne C. Fiscella, M.D.", + "phone_number": "510-843-0692", + "street_address": "2500 Milvia Street", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "OK I've booked it for you" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 1st", + "today" + ], + "appointment_time": [ + "5:45 pm", + "quarter to 6 in the evening" + ], + "doctor_name": [ + "Dr. Roxanne Fiscella", + "Roxanne C. Fiscella, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks that's all I need, bye" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day then!" + } + ] + }, + { + "dialogue_id": "36_00056", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I've been feeling a bit sick. Can you book a doctor's visit for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, when would you like to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "13th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 43, + "slot": "appointment_date", + "start": 30 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you book something on the 13th of March?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok. Which doctor do you want to see and what time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Wong Hung-Kwong MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Wong Hung-Kwong" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "doctor_name", + "start": 41 + }, + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 28 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. Wong Hung-Kwong" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to book a visit at 1:30 pm with Dr. Wong Hung-Kwong if that's available." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Wong Hung-Kwong MD" + ], + "slot": "doctor_name", + "values": [ + "Wong Hung-Kwong MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 105, + "slot": "doctor_name", + "start": 87 + }, + { + "exclusive_end": 116, + "slot": "appointment_time", + "start": 109 + }, + { + "exclusive_end": 130, + "slot": "appointment_date", + "start": 120 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It looks like that's available. To confirm, you'd like to make an appointment with Dr. Wong Hung-Kwong MD at 1:30 pm on March 13th. Is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. Wong Hung-Kwong", + "Wong Hung-Kwong MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that's perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "13:30", + "doctor_name": "Wong Hung-Kwong MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "13:30", + "average_rating": "3.80", + "doctor_name": "Wong Hung-Kwong MD", + "phone_number": "408-295-1886", + "street_address": "696 East Santa Clara Street", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, I've booked the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. Wong Hung-Kwong", + "Wong Hung-Kwong MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else you need?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. Wong Hung-Kwong", + "Wong Hung-Kwong MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's all. Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00057", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I got to see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Right now or another time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "half past 4 in the evening" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 31, + "slot": "appointment_time", + "start": 5 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "half past 4 in the evening" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "At a half past 4 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which Doc? Today or some other date?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Christian Fulmer, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Christian Fulmer" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_date", + "start": 19 + }, + { + "exclusive_end": 57, + "slot": "doctor_name", + "start": 37 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "half past 4 in the evening" + ], + "doctor_name": [ + "Dr. Christian Fulmer" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Not today. Make it next Thursday for Dr. Christian Fulmer." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Christian Fulmer, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Christian Fulmer, DO" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 28, + "slot": "doctor_name", + "start": 4 + }, + { + "exclusive_end": 39, + "slot": "appointment_time", + "start": 32 + }, + { + "exclusive_end": 53, + "slot": "appointment_date", + "start": 40 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK. Dr. Christian Fulmer, DO at 4:30 PM next Thursday. Is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "Monday next week" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Richard J Kerbavaz, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard Kerbavaz" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 44 + }, + { + "exclusive_end": 39, + "slot": "doctor_name", + "start": 19 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Monday next week" + ], + "appointment_time": [ + "4:30 PM", + "half past 4 in the evening" + ], + "doctor_name": [ + "Dr. Richard Kerbavaz" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, I prefer Dr. Richard Kerbavaz for Monday next week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Richard J Kerbavaz, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard J Kerbavaz, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next Monday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "doctor_name", + "start": 0 + }, + { + "exclusive_end": 38, + "slot": "appointment_date", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Dr. Richard J Kerbavaz, MD next Monday. You want me to book that?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "quarter past 4 in the evening" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 49, + "slot": "appointment_time", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Monday next week", + "next Monday" + ], + "appointment_time": [ + "quarter past 4 in the evening" + ], + "doctor_name": [ + "Dr. Richard J Kerbavaz, MD", + "Dr. Richard Kerbavaz" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Only if you can get quarter past 4 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Richard J Kerbavaz, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard J Kerbavaz, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "doctor_name", + "start": 0 + }, + { + "exclusive_end": 37, + "slot": "appointment_time", + "start": 30 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Dr. Richard J Kerbavaz, MD at 4:15 pm. Please confirm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Monday next week", + "next Monday" + ], + "appointment_time": [ + "4:15 pm", + "quarter past 4 in the evening" + ], + "doctor_name": [ + "Dr. Richard J Kerbavaz, MD", + "Dr. Richard Kerbavaz" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Confirmed. Give me his address and digits." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2316 Dwight Way" + ], + "slot": "street_address", + "values": [ + "2316 Dwight Way" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "510-845-4500" + ], + "slot": "phone_number", + "values": [ + "510-845-4500" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-04", + "appointment_time": "16:15", + "doctor_name": "Dr. Richard J Kerbavaz, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-04", + "appointment_time": "16:30", + "average_rating": "5.00", + "doctor_name": "Dr. Richard J Kerbavaz, MD", + "phone_number": "510-845-4500", + "street_address": "2316 Dwight Way", + "type": "ENT Specialist" + } + ], + "slots": [ + { + "exclusive_end": 47, + "slot": "street_address", + "start": 32 + }, + { + "exclusive_end": 84, + "slot": "phone_number", + "start": 72 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You are booked. He's located at 2316 Dwight Way and you can call him at 510-845-4500." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Monday next week", + "next Monday" + ], + "appointment_time": [ + "4:15 pm", + "quarter past 4 in the evening" + ], + "doctor_name": [ + "Dr. Richard J Kerbavaz, MD", + "Dr. Richard Kerbavaz" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Excellent. Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I do anything else." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Monday next week", + "next Monday" + ], + "appointment_time": [ + "4:15 pm", + "quarter past 4 in the evening" + ], + "doctor_name": [ + "Dr. Richard J Kerbavaz, MD", + "Dr. Richard Kerbavaz" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Just chill out and do nothing." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You got it, man." + } + ] + }, + { + "dialogue_id": "36_00058", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "the 7th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ], + "slot": "doctor_name", + "values": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 44, + "slot": "appointment_date", + "start": 37 + }, + { + "exclusive_end": 124, + "slot": "doctor_name", + "start": 60 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 7th" + ], + "doctor_name": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit a doctor, make it on the 7th. I want to see Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time works best for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "Four pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 7, + "slot": "appointment_time", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 7th" + ], + "appointment_time": [ + "Four pm" + ], + "doctor_name": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Four pm works best for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ], + "slot": "doctor_name", + "values": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "4 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 131, + "slot": "doctor_name", + "start": 67 + }, + { + "exclusive_end": 139, + "slot": "appointment_time", + "start": 135 + }, + { + "exclusive_end": 156, + "slot": "appointment_date", + "start": 143 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following details: Schedule an appointment with Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center at 4 pm on next Thursday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "4 pm", + "Four pm" + ], + "doctor_name": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "16:00", + "doctor_name": "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-07", + "appointment_time": "16:00", + "average_rating": "4.00", + "doctor_name": "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center", + "phone_number": "408-998-1818", + "street_address": "2186 Geary Boulevard STE 312", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Appointment is booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday", + "the 7th" + ], + "appointment_time": [ + "4 pm", + "Four pm" + ], + "doctor_name": [ + "Dr. Randal Pham at Aesthetic & Refractive Surgery Medical Center" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00059", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the date and time you would like to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:15" + ], + "slot": "appointment_time", + "values": [ + "evening 5:15" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 41 + }, + { + "exclusive_end": 33, + "slot": "appointment_time", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "appointment_time": [ + "evening 5:15" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like for the evening 5:15 on the 11th of this month" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What doctor would you like to see?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Carol Somersille, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Carol Somersille" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 34, + "slot": "doctor_name", + "start": 14 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "appointment_time": [ + "evening 5:15" + ], + "doctor_name": [ + "Dr. Carol Somersille" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to see Dr. Carol Somersille." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Carol Somersille, MD" + ], + "slot": "doctor_name", + "values": [ + "Carol Somersille, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:15" + ], + "slot": "appointment_time", + "values": [ + "5:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 45, + "slot": "doctor_name", + "start": 25 + }, + { + "exclusive_end": 70, + "slot": "appointment_time", + "start": 63 + }, + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 49 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Making an appoimnet with Carol Somersille, MD on March 11th at 5:15 pm. IS that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5:15 pm", + "evening 5:15" + ], + "doctor_name": [ + "Carol Somersille, MD", + "Dr. Carol Somersille" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. Where is her office located and what is the number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2490 Hospital Drive #300" + ], + "slot": "street_address", + "values": [ + "2490 Hospital Drive #300" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "650-988-3232" + ], + "slot": "phone_number", + "values": [ + "650-988-3232" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "17:15", + "doctor_name": "Carol Somersille, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "17:00", + "average_rating": "4.40", + "doctor_name": "Carol Somersille, MD", + "phone_number": "650-988-3232", + "street_address": "2490 Hospital Drive #300", + "type": "Gynecologist" + } + ], + "slots": [ + { + "exclusive_end": 70, + "slot": "street_address", + "start": 46 + }, + { + "exclusive_end": 103, + "slot": "phone_number", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed. The address is 2490 Hospital Drive #300. Thier phone number 650-988-3232" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "5:15 pm", + "evening 5:15" + ], + "doctor_name": [ + "Carol Somersille, MD", + "Dr. Carol Somersille" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00060", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to go to the doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "afternoon 3:15" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 29, + "slot": "appointment_time", + "start": 15 + }, + { + "exclusive_end": 43, + "slot": "appointment_date", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "afternoon 3:15" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Book it in the afternoon 3:15 on March 10th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a preferred doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "five pm" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Jacob Wardwell" + ], + "slot": "doctor_name", + "values": [ + "Dr. Jacob Wardwell" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 53, + "slot": "appointment_time", + "start": 46 + }, + { + "exclusive_end": 18, + "slot": "doctor_name", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "five pm" + ], + "doctor_name": [ + "Dr. Jacob Wardwell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Dr. Jacob Wardwell. Change the appointment to five pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Jacob Wardwell" + ], + "slot": "doctor_name", + "values": [ + "Dr. Jacob Wardwell" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 82, + "slot": "doctor_name", + "start": 64 + }, + { + "exclusive_end": 90, + "slot": "appointment_time", + "start": 86 + }, + { + "exclusive_end": 104, + "slot": "appointment_date", + "start": 94 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following details: schedule appointment with Dr. Jacob Wardwell at 5 pm on March 10th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "5 pm", + "five pm" + ], + "doctor_name": [ + "Dr. Jacob Wardwell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-10", + "appointment_time": "17:00", + "doctor_name": "Dr. Jacob Wardwell" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-10", + "appointment_time": "17:00", + "average_rating": "4.20", + "doctor_name": "Dr. Jacob Wardwell", + "phone_number": "415-606-0309", + "street_address": "1286 Sanchez Street", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been successfully booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "5 pm", + "five pm" + ], + "doctor_name": [ + "Dr. Jacob Wardwell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "5 pm", + "five pm" + ], + "doctor_name": [ + "Dr. Jacob Wardwell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00061", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Hi, I need help finding a doctor to visit." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "For what day and time would you like to schedule this visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "1st of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "16:15" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 40, + "slot": "appointment_date", + "start": 28 + }, + { + "exclusive_end": 49, + "slot": "appointment_time", + "start": 44 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March" + ], + "appointment_time": [ + "16:15" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you schedule it for the 1st of March at 16:15?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is that a preferred doctor you would like to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Sabi Ahmed, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Sabi Ahmed" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 41, + "slot": "doctor_name", + "start": 27 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March" + ], + "appointment_time": [ + "16:15" + ], + "doctor_name": [ + "Dr. Sabi Ahmed" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I would like to visit Dr. Sabi Ahmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Sabi Ahmed, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Sabi Ahmed, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:15" + ], + "slot": "appointment_time", + "values": [ + "4:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 54, + "slot": "doctor_name", + "start": 36 + }, + { + "exclusive_end": 66, + "slot": "appointment_time", + "start": 59 + }, + { + "exclusive_end": 72, + "slot": "appointment_date", + "start": 67 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have an appointment available for Dr. Sabi Ahmed, MD for 4:15 pm today, would that be good for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "16:15", + "4:15 pm" + ], + "doctor_name": [ + "Dr. Sabi Ahmed", + "Dr. Sabi Ahmed, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that will be fine. What is Dr. Sabi's rating and what is the phone number to his office?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "408-573-9686" + ], + "slot": "phone_number", + "values": [ + "408-573-9686" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Dr. Sabi Ahmed, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Sabi Ahmed, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "16:15", + "doctor_name": "Dr. Sabi Ahmed, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "16:30", + "average_rating": "5.00", + "doctor_name": "Dr. Sabi Ahmed, MD", + "phone_number": "408-573-9686", + "street_address": "2242 Camden Avenue # 200", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 80, + "slot": "phone_number", + "start": 68 + }, + { + "exclusive_end": 40, + "slot": "average_rating", + "start": 37 + }, + { + "exclusive_end": 33, + "slot": "doctor_name", + "start": 15 + }, + { + "exclusive_end": 159, + "slot": "appointment_date", + "start": 154 + }, + { + "exclusive_end": 170, + "slot": "appointment_time", + "start": 163 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The rating for Dr. Sabi Ahmed, MD is 5.0, and the contact number is 408-573-9686. Unfortunately, the only time available to schedule this appointment for today is 4:30 pm, would that be okay?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "4:30 pm" + ], + "doctor_name": [ + "Dr. Sabi Ahmed", + "Dr. Sabi Ahmed, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that will be fine." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "16:30", + "doctor_name": "Dr. Sabi Ahmed, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "16:30", + "average_rating": "5.00", + "doctor_name": "Dr. Sabi Ahmed, MD", + "phone_number": "408-573-9686", + "street_address": "2242 Camden Avenue # 200", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, I have successfully scheduled your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "4:30 pm" + ], + "doctor_name": [ + "Dr. Sabi Ahmed", + "Dr. Sabi Ahmed, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can assist you with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "4:30 pm" + ], + "doctor_name": [ + "Dr. Sabi Ahmed", + "Dr. Sabi Ahmed, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that will be all thank you again." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You are welcome. Goodbye!" + } + ] + }, + { + "dialogue_id": "36_00062", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "evening 5" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 46 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "evening 5" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Book me an appointment to consult a doctor at evening 5." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you want to visit and which doctor you prefer?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "Friday next week" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dohn Richard" + ], + "slot": "doctor_name", + "values": [ + "Dohn Richard" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:45" + ], + "slot": "appointment_time", + "values": [ + "quarter to 4 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 46, + "slot": "appointment_date", + "start": 30 + }, + { + "exclusive_end": 26, + "slot": "doctor_name", + "start": 14 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 59 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week" + ], + "appointment_time": [ + "quarter to 4 in the afternoon" + ], + "doctor_name": [ + "Dohn Richard" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I wish to see Dohn Richard on Friday next week. Book it at quarter to 4 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dohn Richard" + ], + "slot": "doctor_name", + "values": [ + "Dohn Richard" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:45" + ], + "slot": "appointment_time", + "values": [ + "3:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 68, + "slot": "doctor_name", + "start": 56 + }, + { + "exclusive_end": 79, + "slot": "appointment_time", + "start": 72 + }, + { + "exclusive_end": 34, + "slot": "appointment_date", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Kindly ensure that, on next Friday the appointment with Dohn Richard at 3:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "3:45 pm", + "quarter to 4 in the afternoon" + ], + "doctor_name": [ + "Dohn Richard" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Ok. What is their contact address and their rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "221 East Hacienda Avenue b" + ], + "slot": "street_address", + "values": [ + "221 East Hacienda Avenue b" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Dohn Richard" + ], + "slot": "doctor_name", + "values": [ + "Dohn Richard" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "15:45", + "doctor_name": "Dohn Richard" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-08", + "appointment_time": "15:30", + "average_rating": "5.00", + "doctor_name": "Dohn Richard", + "phone_number": "408-356-8672", + "street_address": "221 East Hacienda Avenue b", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 90, + "slot": "street_address", + "start": 64 + }, + { + "exclusive_end": 173, + "slot": "average_rating", + "start": 170 + }, + { + "exclusive_end": 128, + "slot": "doctor_name", + "start": 116 + }, + { + "exclusive_end": 143, + "slot": "appointment_date", + "start": 132 + }, + { + "exclusive_end": 154, + "slot": "appointment_time", + "start": 147 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I am very sorry that I am unable to make a booking. They are at 221 East Hacienda Avenue b. What do you think about Dohn Richard on next Friday at 3:30 pm. The rating is 5.0." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "3:45 pm", + "quarter to 4 in the afternoon" + ], + "doctor_name": [ + "Dohn Richard" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else do you need?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Friday next week", + "next Friday" + ], + "appointment_time": [ + "3:45 pm", + "quarter to 4 in the afternoon" + ], + "doctor_name": [ + "Dohn Richard" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope. Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a fantastic day." + } + ] + }, + { + "dialogue_id": "36_00063", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to make a doctor's appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I can help you with that. Can you give me your preferred doctor, date, and time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "George Lee, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. George Lee" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "the 6th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "five pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 30, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 34 + }, + { + "exclusive_end": 52, + "slot": "appointment_time", + "start": 45 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 6th" + ], + "appointment_time": [ + "five pm" + ], + "doctor_name": [ + "Dr. George Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit Dr. George Lee on the 6th at five pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "George Lee, MD" + ], + "slot": "doctor_name", + "values": [ + "George Lee, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 50, + "slot": "doctor_name", + "start": 36 + }, + { + "exclusive_end": 77, + "slot": "appointment_time", + "start": 73 + }, + { + "exclusive_end": 69, + "slot": "appointment_date", + "start": 55 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I am scheduling an appointment with George Lee, MD for next Wednesday at 5 pm, is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "afternoon 12" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_date", + "start": 23 + }, + { + "exclusive_end": 61, + "slot": "appointment_time", + "start": 49 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "afternoon 12" + ], + "doctor_name": [ + "Dr. George Lee", + "George Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you change that to next Thursday, around the afternoon 12?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_time", + "start": 46 + }, + { + "exclusive_end": 42, + "slot": "appointment_date", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Changing your appointment to next Thursday at 12 pm, correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. George Lee", + "George Lee, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "12:00", + "doctor_name": "George Lee, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry. That appointment time isn't available. Can I help you find another one?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Matthew Russell, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Matthew Russell" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. Matthew Russell" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Try making the appointment with Dr. Matthew Russell." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Matthew Russell, MD" + ], + "slot": "doctor_name", + "values": [ + "Matthew Russell, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "doctor_name", + "start": 36 + }, + { + "exclusive_end": 82, + "slot": "appointment_time", + "start": 77 + }, + { + "exclusive_end": 73, + "slot": "appointment_date", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I am scheduling an appointment with Matthew Russell, MD for next Thursday at 12 pm. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. Matthew Russell", + "Matthew Russell, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "12:00", + "doctor_name": "Matthew Russell, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, I am unable to book this appointment. Anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. Matthew Russell", + "Matthew Russell, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks for trying." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your welcome. Have a good day." + } + ] + }, + { + "dialogue_id": "36_00064", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I haven't had a physical in a while. I need to make an appointment with a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a preference of date and time for your appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "14:00" + ], + "slot": "appointment_time", + "values": [ + "afternoon 2" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_date", + "start": 19 + }, + { + "exclusive_end": 47, + "slot": "appointment_time", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "afternoon 2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would prefer the 12th of March at afternoon 2." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want to request a specific doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "John J. Smucny, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. John Smucny" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 53, + "slot": "doctor_name", + "start": 38 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "afternoon 2" + ], + "doctor_name": [ + "Dr. John Smucny" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. I would like an appointment with Dr. John Smucny." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "John J. Smucny, M.D." + ], + "slot": "doctor_name", + "values": [ + "John J. 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Smucny, M.D., is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "2 pm", + "afternoon 2" + ], + "doctor_name": [ + "Dr. John Smucny", + "John J. Smucny, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct. May I have their address please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2300 California Street #202" + ], + "slot": "street_address", + "values": [ + "2300 California Street #202" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "John J. 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You can find them at 2300 California Street #202." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "2:30 pm" + ], + "doctor_name": [ + "Dr. John Smucny", + "John J. Smucny, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "14:30", + "doctor_name": "John J. 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Smucny, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is everything I need, thank you for all your help. Have a good day." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "It was my pleasure. Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00065", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Richard G. 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Glogau, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard G. Glogau, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 50, + "slot": "doctor_name", + "start": 25 + }, + { + "exclusive_end": 62, + "slot": "appointment_time", + "start": 58 + }, + { + "exclusive_end": 68, + "slot": "appointment_date", + "start": 63 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirm appointment with Dr. Richard G. 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Glogau, MD tomorrow" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "evening 4" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 20, + "slot": "appointment_time", + "start": 11 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this Saturday", + "tomorrow" + ], + "appointment_time": [ + "evening 4" + ], + "doctor_name": [ + "Dr. Richard G. Glogau, MD", + "Dr. Richard Glogau" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Book it at evening 4" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Richard G. Glogau, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard G. 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Glogau, MD at 4 pm" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "this Saturday", + "tomorrow" + ], + "appointment_time": [ + "4 pm", + "evening 4" + ], + "doctor_name": [ + "Dr. Richard G. 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Glogau, MD", + "Dr. Richard Glogau" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks a lot" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I assist with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this Saturday", + "tomorrow" + ], + "appointment_time": [ + "4 pm", + "evening 4" + ], + "doctor_name": [ + "Dr. Richard G. 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Pinilla, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Claudia Pinilla" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 35, + "slot": "doctor_name", + "start": 16 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Claudia Pinilla" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit Dr. Claudia Pinilla please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date and time is best for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "10th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:45" + ], + "slot": "appointment_time", + "values": [ + "12:45 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 27, + "slot": "appointment_date", + "start": 14 + }, + { + "exclusive_end": 39, + "slot": "appointment_time", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "10th of March" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Claudia Pinilla" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "How about the 10th of March at 12:45 pm?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Claudia S. Pinilla, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Claudia S. Pinilla, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:45" + ], + "slot": "appointment_time", + "values": [ + "12:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 95, + "slot": "doctor_name", + "start": 69 + }, + { + "exclusive_end": 107, + "slot": "appointment_time", + "start": 99 + }, + { + "exclusive_end": 121, + "slot": "appointment_date", + "start": 111 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following details: Scheduling an appointment with Dr. Claudia S. Pinilla, MD at 12:45 pm on March 10th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "9th of March" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 38, + "slot": "appointment_date", + "start": 26 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, please make it on the 9th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "12:45" + ], + "slot": "appointment_time", + "values": [ + "12:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 56, + "slot": "appointment_time", + "start": 48 + }, + { + "exclusive_end": 69, + "slot": "appointment_date", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: Appointment is at 12:45 pm on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "12:45", + "doctor_name": "Dr. Claudia S. Pinilla, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, I was unable to book that appointment. Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "morning 10:45" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 81, + "slot": "appointment_time", + "start": 68 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to continue to make an appointment. Can you book one for the morning 10:45?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Claudia S. Pinilla, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Claudia S. Pinilla, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "10:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 95, + "slot": "doctor_name", + "start": 69 + }, + { + "exclusive_end": 107, + "slot": "appointment_time", + "start": 99 + }, + { + "exclusive_end": 120, + "slot": "appointment_date", + "start": 111 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following details: Scheduling an appointment with Dr. Claudia S. Pinilla, MD at 10:45 am on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "10:45", + "doctor_name": "Dr. Claudia S. Pinilla, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "11:00", + "average_rating": "5.00", + "doctor_name": "Dr. Claudia S. Pinilla, MD", + "phone_number": "925-837-1403", + "street_address": "7601 Stoneridge Drive", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can I please have their phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "925-837-1403" + ], + "slot": "phone_number", + "values": [ + "925-837-1403" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "phone_number", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You can contact them at 925-837-1403." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is there address and do they have a rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "7601 Stoneridge Drive" + ], + "slot": "street_address", + "values": [ + "7601 Stoneridge Drive" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 41, + "slot": "street_address", + "start": 20 + }, + { + "exclusive_end": 61, + "slot": "average_rating", + "start": 58 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "They are located at 7601 Stoneridge Drive and they have a 5.0 star rating." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I assist you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "9th of March", + "March 9th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Claudia Pinilla", + "Dr. Claudia S. Pinilla, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thank you, that is all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00067", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'd like to make an appointment at a doctor. Can you help?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, I'd love to be of assistance. Do you have a particular doctor in mind?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Harrup Kaur, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Harrup Kaur" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "doctor_name", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Harrup Kaur" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I'd like to see Dr. Harrup Kaur." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to make that appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "Next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 13, + "slot": "appointment_date", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Next Thursday" + ], + "doctor_name": [ + "Dr. Harrup Kaur" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Next Thursday, if possible." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would be best for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:15" + ], + "slot": "appointment_time", + "values": [ + "Quarter past 12 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "appointment_time", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Next Thursday" + ], + "appointment_time": [ + "Quarter past 12 in the afternoon" + ], + "doctor_name": [ + "Dr. Harrup Kaur" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Quarter past 12 in the afternoon would work best for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Harrup Kaur, MD" + ], + "slot": "doctor_name", + "values": [ + "Harrup Kaur, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:15" + ], + "slot": "appointment_time", + "values": [ + "12:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 58, + "slot": "doctor_name", + "start": 43 + }, + { + "exclusive_end": 70, + "slot": "appointment_time", + "start": 62 + }, + { + "exclusive_end": 84, + "slot": "appointment_date", + "start": 71 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You'd like to schedule an appointment with Harrup Kaur, MD at 12:15 pm next Thursday. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "appointment_time", + "start": 44 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Next Thursday", + "next Thursday" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. Harrup Kaur", + "Harrup Kaur, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I'm sorry. I need to change the time to 1:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 85, + "slot": "appointment_time", + "start": 78 + }, + { + "exclusive_end": 99, + "slot": "appointment_date", + "start": 86 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let's make sure I've got this right. You'd like to schedule an appointment at 1:45 pm next Thursday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Next Thursday", + "next Thursday" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. Harrup Kaur", + "Harrup Kaur, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is correct. Can you tell me where the office is located?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "13:45", + "doctor_name": "Harrup Kaur, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry but there are no appointments available that meet your criteria. Is there something else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. David R. Pepper, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. David Pepper" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of March" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 58, + "slot": "doctor_name", + "start": 42 + }, + { + "exclusive_end": 106, + "slot": "appointment_date", + "start": 93 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. David Pepper" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I really need an appointment. Can you try Dr. David Pepper? See what he has available on the 12th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. David R. Pepper, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. David R. Pepper, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 83, + "slot": "doctor_name", + "start": 60 + }, + { + "exclusive_end": 94, + "slot": "appointment_time", + "start": 87 + }, + { + "exclusive_end": 108, + "slot": "appointment_date", + "start": 98 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Is this correct: you'd like to schedule an appointment with Dr. David R. Pepper, MD at 1:45 pm on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. David Pepper", + "Dr. David R. Pepper, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that sounds perfect. Can you tell me what the doctor is rated and what the phone number of the office is?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "415-552-1013" + ], + "slot": "phone_number", + "values": [ + "415-552-1013" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Dr. David R. Pepper, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. David R. 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Would that work for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. David Pepper", + "Dr. David R. Pepper, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I have a meeting that day." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry. Is there anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "1:45 pm" + ], + "doctor_name": [ + "Dr. David Pepper", + "Dr. David R. Pepper, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that will be all for today. Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome. Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00068", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "8th of this month" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 61, + "slot": "appointment_date", + "start": 44 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to schedule a doctors visit on the 8th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a preferred doctor, and what time would you like the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Anthony K. 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Boyce, DO at 12:15 pm next friday?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next friday" + ], + "appointment_time": [ + "12:15 pm", + "afternoon 12:15" + ], + "doctor_name": [ + "Dr. Anthony Boyce", + "Dr. Anthony K. Boyce, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes thats right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Dr. Anthony K. Boyce, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Anthony K. 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Boyce, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you give me their address please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "401 Bicentennial Way" + ], + "slot": "street_address", + "values": [ + "401 Bicentennial Way" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 41, + "slot": "street_address", + "start": 21 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, the address is 401 Bicentennial Way." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next Friday", + "next friday" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Anthony Boyce", + "Dr. Anthony K. Boyce, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you very much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there any other way I can assist you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of this month", + "next Friday", + "next friday" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Anthony Boyce", + "Dr. Anthony K. Boyce, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No that was all thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome have a great day." + } + ] + }, + { + "dialogue_id": "36_00069", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I've been feeling sort of unwell recently, so I want to go see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there a specific doctor you'd prefer? What date and time would you like an appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "appointment_date", + "values": [ + "March 10th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Jonathan S. Berek, MD, MMS" + ], + "slot": "doctor_name", + "values": [ + "Jonathan S. 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Berek, MD, MMS at 3:30 pm on March 10th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "15:30", + "3:30 pm" + ], + "doctor_name": [ + "Jonathan S. Berek, MD, MMS" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's right. Can I get the address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "900 Blake Wilbur Drive 1st Floor" + ], + "slot": "street_address", + "values": [ + "900 Blake Wilbur Drive 1st Floor" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-10", + "appointment_time": "15:30", + "doctor_name": "Jonathan S. Berek, MD, MMS" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-10", + "appointment_time": "15:30", + "average_rating": "5.00", + "doctor_name": "Jonathan S. Berek, MD, MMS", + "phone_number": "650-498-6004", + "street_address": "900 Blake Wilbur Drive 1st Floor", + "type": "Gynecologist" + } + ], + "slots": [ + { + "exclusive_end": 100, + "slot": "street_address", + "start": 68 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You've been successfully booked for you appointment. The address is 900 Blake Wilbur Drive 1st Floor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "15:30", + "3:30 pm" + ], + "doctor_name": [ + "Jonathan S. Berek, MD, MMS" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 10th" + ], + "appointment_time": [ + "15:30", + "3:30 pm" + ], + "doctor_name": [ + "Jonathan S. Berek, MD, MMS" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's alright." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00070", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Will you help me find a doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When and what time? Do you have someone in mind?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "the 9th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Donna J. 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Lee, MD at 1 pm on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 pm", + "afternoon 1" + ], + "doctor_name": [ + "Donna J. Lee, MD", + "Dr. Donna Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nice." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "13:00", + "doctor_name": "Donna J. Lee, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "13:00", + "average_rating": "5.00", + "doctor_name": "Donna J. Lee, MD", + "phone_number": "650-498-7949", + "street_address": "301 Industrial Road", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've scheduled your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1 pm", + "afternoon 1" + ], + "doctor_name": [ + "Donna J. Lee, MD", + "Dr. Donna Lee" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all. Bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00071", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "Tuesday next week" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Cynthia S. Chiu, MD, FACS, Inc." + ], + "slot": "doctor_name", + "values": [ + "Cynthia S. 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I'd like it for Tuesday next week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time of day would you like?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "eleven in the morning" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 38, + "slot": "appointment_time", + "start": 17 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week" + ], + "appointment_time": [ + "eleven in the morning" + ], + "doctor_name": [ + "Cynthia S. 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Chiu, MD, FACS, Inc., next Tuesday at 11 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "type", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "type" + ], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "11 am", + "eleven in the morning" + ], + "doctor_name": [ + "Cynthia S. Chiu, MD, FACS, Inc." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. What is her specialty, and her rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4.60" + ], + "slot": "average_rating", + "values": [ + "4.6" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Ophthalmologist" + ], + "slot": "type", + "values": [ + "Ophthalmologist" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "11:00", + "doctor_name": "Cynthia S. Chiu, MD, FACS, Inc." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "11:00", + "average_rating": "4.60", + "doctor_name": "Cynthia S. 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Chiu, MD, FACS, Inc." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Will there be anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Tuesday next week", + "next Tuesday" + ], + "appointment_time": [ + "11 am", + "eleven in the morning" + ], + "doctor_name": [ + "Cynthia S. Chiu, MD, FACS, Inc." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Not just now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day. Let me know if you need anything else." + } + ] + }, + { + "dialogue_id": "36_00072", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "the 11th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 47, + "slot": "appointment_date", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 11th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to make a doctor appointment on the 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What doctor and what time please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Ruth E. Hoddinott, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Ruth Hoddinott" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 PM" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "doctor_name", + "start": 14 + }, + { + "exclusive_end": 43, + "slot": "appointment_time", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 11th" + ], + "appointment_time": [ + "4:30 PM" + ], + "doctor_name": [ + "Dr. Ruth Hoddinott" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to see Dr. Ruth Hoddinott at 4:30 PM." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Ruth E. Hoddinott, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Ruth E. 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Hoddinott, MD." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 11th", + "the 11th" + ], + "appointment_time": [ + "4:30 PM" + ], + "doctor_name": [ + "Dr. Ruth E. Hoddinott, MD", + "Dr. Ruth Hoddinott" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's correct, yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "16:30", + "doctor_name": "Dr. Ruth E. Hoddinott, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry, I couldn't book that appointment. Would you like me to help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "Saturday this week" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 46, + "slot": "appointment_date", + "start": 28 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week" + ], + "appointment_time": [ + "4:30 PM" + ], + "doctor_name": [ + "Dr. Ruth E. Hoddinott, MD", + "Dr. Ruth Hoddinott" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "How about an appointment on Saturday this week?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Ruth E. Hoddinott, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Ruth E. Hoddinott, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 76, + "slot": "doctor_name", + "start": 51 + }, + { + "exclusive_end": 45, + "slot": "appointment_time", + "start": 38 + }, + { + "exclusive_end": 34, + "slot": "appointment_date", + "start": 26 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirming an appointment tomorrow at 4:30 PM with Dr. Ruth E. Hoddinott, MD." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "4:30 PM" + ], + "doctor_name": [ + "Dr. Ruth E. Hoddinott, MD", + "Dr. Ruth Hoddinott" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, What is the rating of the doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "16:30", + "doctor_name": "Dr. Ruth E. Hoddinott, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I couldn't book that appointment, I apologize. Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Malini Nijagal, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Malini Nijagal" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "quarter to 10 in the morning" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 79, + "slot": "doctor_name", + "start": 61 + }, + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 27 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "quarter to 10 in the morning" + ], + "doctor_name": [ + "Dr. Malini Nijagal" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "How about a appointment at quarter to 10 in the morning with Dr. Malini Nijagal?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Malini Nijagal, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Malini Nijagal, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 69, + "slot": "doctor_name", + "start": 47 + }, + { + "exclusive_end": 20, + "slot": "appointment_time", + "start": 13 + }, + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 33 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirming a 9:45 am appointment tomorrow with Dr. Malini Nijagal, MD." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "9:45 am", + "quarter to 10 in the morning" + ], + "doctor_name": [ + "Dr. Malini Nijagal", + "Dr. Malini Nijagal, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "09:45", + "doctor_name": "Dr. Malini Nijagal, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I apologize, I could not book that. Is there anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Saturday this week", + "tomorrow" + ], + "appointment_time": [ + "9:45 am", + "quarter to 10 in the morning" + ], + "doctor_name": [ + "Dr. Malini Nijagal", + "Dr. Malini Nijagal, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I don't think so." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Thank you, goodbye." + } + ] + }, + { + "dialogue_id": "36_00073", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to go to a doctor" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you need to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "the 13th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "morning 10:45" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_date", + "start": 28 + }, + { + "exclusive_end": 24, + "slot": "appointment_time", + "start": 11 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "morning 10:45" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make it at morning 10:45 on the 13th" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which doctor do you want to see?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Susan C. Logan, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Susan Logan" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 29, + "slot": "doctor_name", + "start": 14 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 13th" + ], + "appointment_time": [ + "morning 10:45" + ], + "doctor_name": [ + "Dr. Susan Logan" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to see Dr. Susan Logan" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Susan C. Logan, MD" + ], + "slot": "doctor_name", + "values": [ + "Susan C. Logan, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:45" + ], + "slot": "appointment_time", + "values": [ + "10:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 55 + }, + { + "exclusive_end": 77, + "slot": "appointment_date", + "start": 67 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment with Susan C. Logan, MD at 10:45 am on March 13th" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Susan Logan", + "Susan C. Logan, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Ok, that works" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "10:45", + "doctor_name": "Susan C. Logan, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-13", + "appointment_time": "10:30", + "average_rating": "5.00", + "doctor_name": "Susan C. Logan, MD", + "phone_number": "707-575-1626", + "street_address": "1111 Sonoma Avenue Suite 202", + "type": "Gynecologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Appoint has been booked" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Susan Logan", + "Susan C. Logan, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is there phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "707-575-1626" + ], + "slot": "phone_number", + "values": [ + "707-575-1626" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "phone_number", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You can call them using 707-575-1626" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 13th", + "the 13th" + ], + "appointment_time": [ + "10:45 am", + "morning 10:45" + ], + "doctor_name": [ + "Dr. Susan Logan", + "Susan C. Logan, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that's all I need" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, have a nice day" + } + ] + }, + { + "dialogue_id": "36_00074", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I think I might be sick and need to visit a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which doctor do you want to see and what time should I book the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Beatrice Burke, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Beatrice Burke" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "afternoon 12" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 52, + "slot": "doctor_name", + "start": 34 + }, + { + "exclusive_end": 72, + "slot": "appointment_time", + "start": 60 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "afternoon 12" + ], + "doctor_name": [ + "Dr. Beatrice Burke" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please book an appointment to see Dr. Beatrice Burke in the afternoon 12." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What day should I make it for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "13th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Lesley Plotke, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Lesley Plotke" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "appointment_date", + "start": 37 + }, + { + "exclusive_end": 29, + "slot": "doctor_name", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month" + ], + "appointment_time": [ + "afternoon 12" + ], + "doctor_name": [ + "Dr. Lesley Plotke" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Book it for Dr. Lesley Plotke on the 13th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Lesley Plotke, MD" + ], + "slot": "doctor_name", + "values": [ + "Lesley Plotke, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 83, + "slot": "doctor_name", + "start": 66 + }, + { + "exclusive_end": 106, + "slot": "appointment_time", + "start": 101 + }, + { + "exclusive_end": 97, + "slot": "appointment_date", + "start": 87 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you'd like me to schedule an appointment with Lesley Plotke, MD on March 13th at 12 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. Lesley Plotke", + "Lesley Plotke, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yup, what's their phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "12:00", + "doctor_name": "Lesley Plotke, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, I wasn't able to schedule the appointment. Is there anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of this month", + "March 13th" + ], + "appointment_time": [ + "12 pm", + "afternoon 12" + ], + "doctor_name": [ + "Dr. Lesley Plotke", + "Lesley Plotke, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day!" + } + ] + }, + { + "dialogue_id": "36_00075", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to make sure my health is good. Can you set me up to visit a doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time, date, and doctor are ideal for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "3rd of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Dr. Michael J. Mcglynn Jr, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Michael McGlynn Jr" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 65, + "slot": "appointment_date", + "start": 53 + }, + { + "exclusive_end": 44, + "slot": "doctor_name", + "start": 22 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 69 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March" + ], + "appointment_time": [ + "12 in the afternoon" + ], + "doctor_name": [ + "Dr. Michael McGlynn Jr" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit Dr. Michael McGlynn Jr. on the 3rd of March at 12 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Michael J. Mcglynn Jr, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Michael J. McGlynn Jr, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 74, + "slot": "doctor_name", + "start": 45 + }, + { + "exclusive_end": 83, + "slot": "appointment_time", + "start": 78 + }, + { + "exclusive_end": 109, + "slot": "appointment_date", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So, you want to schedule an appointment with Dr. Michael J. McGlynn Jr, MD at 12 pm on the day after tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 62, + "slot": "appointment_time", + "start": 55 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Michael J. McGlynn Jr, MD", + "Dr. Michael McGlynn Jr" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Now that I think of it, 12 is a bit too early. Make it 5:30 pm instead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Michael J. Mcglynn Jr, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Michael J. McGlynn Jr, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 64, + "slot": "doctor_name", + "start": 35 + }, + { + "exclusive_end": 75, + "slot": "appointment_time", + "start": 68 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, so you instead want to visit Dr. Michael J. McGlynn Jr, MD at 5:30 pm?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Michael J. McGlynn Jr, MD", + "Dr. Michael McGlynn Jr" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Indeed. How highly rated is he?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "17:30", + "doctor_name": "Dr. Michael J. Mcglynn Jr, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Unfortunately, I couldn't book an appointment with him. Do you need anything further from me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Jay Bansal, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Jay Bansal" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 80, + "slot": "appointment_date", + "start": 71 + }, + { + "exclusive_end": 67, + "slot": "doctor_name", + "start": 53 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Jay Bansal" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I still want to get a doctor's appointment. Visiting Dr. Jay Bansal on March 9th would be preferred." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Jay Bansal, MD" + ], + "slot": "doctor_name", + "values": [ + "Jay Bansal, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "doctor_name", + "start": 46 + }, + { + "exclusive_end": 85, + "slot": "appointment_time", + "start": 78 + }, + { + "exclusive_end": 73, + "slot": "appointment_date", + "start": 64 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. You want to arrange an appointment with Jay Bansal, MD on March 9th, at 5:30 pm?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Jay Bansal", + "Jay Bansal, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Indeed I do. What is their address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4906 El Camino Real B" + ], + "slot": "street_address", + "values": [ + "4906 El Camino Real B" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Jay Bansal, MD" + ], + "slot": "doctor_name", + "values": [ + "Jay Bansal, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "17:30", + "doctor_name": "Jay Bansal, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "17:00", + "average_rating": "4.70", + "doctor_name": "Jay Bansal, MD", + "phone_number": "650-966-0900", + "street_address": "4906 El Camino Real B", + "type": "Ophthalmologist" + } + ], + "slots": [ + { + "exclusive_end": 95, + "slot": "street_address", + "start": 74 + }, + { + "exclusive_end": 70, + "slot": "doctor_name", + "start": 56 + }, + { + "exclusive_end": 170, + "slot": "appointment_date", + "start": 161 + }, + { + "exclusive_end": 178, + "slot": "appointment_time", + "start": 174 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry, I couldn't book an appointment. You can find Jay Bansal, MD at 4906 El Camino Real B. You can still get an appointment with him, as he's available on March 9th at 5 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "5 pm" + ], + "doctor_name": [ + "Dr. Jay Bansal", + "Jay Bansal, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to take that appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "17:00", + "doctor_name": "Jay Bansal, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "17:00", + "average_rating": "4.70", + "doctor_name": "Jay Bansal, MD", + "phone_number": "650-966-0900", + "street_address": "4906 El Camino Real B", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have successfully booked the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "5 pm" + ], + "doctor_name": [ + "Dr. Jay Bansal", + "Jay Bansal, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks! I don't need anything else from you for now. Bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy your day!" + } + ] + }, + { + "dialogue_id": "36_00076", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Hello, could you help me search for a doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is your preferred date and time of your visit, and do you have any preferred doctor you would like to see?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Andrew Patrinellis, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Andrew Patrinellis" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "the 4th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 49, + "slot": "doctor_name", + "start": 27 + }, + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 53 + }, + { + "exclusive_end": 68, + "slot": "appointment_time", + "start": 64 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 4th" + ], + "appointment_time": [ + "1 pm" + ], + "doctor_name": [ + "Dr. Andrew Patrinellis" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I would like to visit Dr. Andrew Patrinellis on the 4th at 1 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Andrew Patrinellis, MD" + ], + "slot": "doctor_name", + "values": [ + "Andrew Patrinellis, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "appointment_date", + "values": [ + "next monday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 65, + "slot": "doctor_name", + "start": 43 + }, + { + "exclusive_end": 73, + "slot": "appointment_time", + "start": 69 + }, + { + "exclusive_end": 85, + "slot": "appointment_date", + "start": 74 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, please confirm your appointment with Andrew Patrinellis, MD at 1 pm next monday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "3rd of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:45" + ], + "slot": "appointment_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 70, + "slot": "appointment_date", + "start": 58 + }, + { + "exclusive_end": 50, + "slot": "appointment_time", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March" + ], + "appointment_time": [ + "4:45 pm" + ], + "doctor_name": [ + "Andrew Patrinellis, MD", + "Dr. Andrew Patrinellis" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sorry, could you change the reservation to 4:45 pm on the 3rd of March instead?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "16:45" + ], + "slot": "appointment_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 47 + }, + { + "exclusive_end": 80, + "slot": "appointment_date", + "start": 62 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "No worries, please confirm your reservation at 4:45 pm on the day after tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Jennifer S. Falk, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Jennifer Falk" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "doctor_name", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "4:45 pm" + ], + "doctor_name": [ + "Dr. Jennifer Falk" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could you help to book an appointment with Dr. Jennifer Falk instead?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Jennifer S. Falk, M.D." + ], + "slot": "doctor_name", + "values": [ + "Jennifer S. Falk, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 69, + "slot": "doctor_name", + "start": 47 + }, + { + "exclusive_end": 92, + "slot": "appointment_date", + "start": 74 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, could you confirm your appoinntment with Jennifer S. Falk, M.D. the day after tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "4:45 pm" + ], + "doctor_name": [ + "Dr. Jennifer Falk", + "Jennifer S. Falk, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes sure, I would like to confirm the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "16:45", + "doctor_name": "Jennifer S. Falk, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "17:00", + "average_rating": "4.00", + "doctor_name": "Jennifer S. Falk, M.D.", + "phone_number": "650-853-2984", + "street_address": "795 El Camino Real Jamplis Building, Level 1", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have successfully made your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "4:45 pm" + ], + "doctor_name": [ + "Dr. Jennifer Falk", + "Jennifer S. Falk, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "May I know the doctor's rating and address please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "795 El Camino Real Jamplis Building, Level 1" + ], + "slot": "street_address", + "values": [ + "795 El Camino Real Jamplis Building, Level 1" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4.00" + ], + "slot": "average_rating", + "values": [ + "4.0" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 106, + "slot": "street_address", + "start": 62 + }, + { + "exclusive_end": 21, + "slot": "average_rating", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, they have a 4.0 star rating and is currently located at 795 El Camino Real Jamplis Building, Level 1." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "3rd of March", + "day after tomorrow" + ], + "appointment_time": [ + "4:45 pm" + ], + "doctor_name": [ + "Dr. Jennifer Falk", + "Jennifer S. Falk, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's all I need, thank you!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "No worries, have a great day ahead!" + } + ] + }, + { + "dialogue_id": "36_00077", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to go to a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At what time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "Half past 4 in the evening" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "appointment_time", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "Half past 4 in the evening" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Half past 4 in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you prefer a particular doctor? What date will you be going?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Silverstein David S MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Silverstein David" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "6th of this month" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 25, + "slot": "doctor_name", + "start": 4 + }, + { + "exclusive_end": 50, + "slot": "appointment_date", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of this month" + ], + "appointment_time": [ + "Half past 4 in the evening" + ], + "doctor_name": [ + "Dr. Silverstein David" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "See Dr. Silverstein David on the 6th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Silverstein David S MD" + ], + "slot": "doctor_name", + "values": [ + "Silverstein David S MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:30" + ], + "slot": "appointment_time", + "values": [ + "4:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 66, + "slot": "appointment_time", + "start": 59 + }, + { + "exclusive_end": 81, + "slot": "appointment_date", + "start": 67 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment with Silverstein David S MD at 4:30 pm next Wednesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 31, + "slot": "appointment_date", + "start": 18 + }, + { + "exclusive_end": 53, + "slot": "appointment_time", + "start": 35 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March" + ], + "appointment_time": [ + "1 in the afternoon" + ], + "doctor_name": [ + "Dr. Silverstein David", + "Silverstein David S MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No make it on the 11th of March at 1 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "13:00" + ], + "slot": "appointment_time", + "values": [ + "1 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 31 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 39 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment at 1 pm on March 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "1 in the afternoon", + "1 pm" + ], + "doctor_name": [ + "Dr. Silverstein David", + "Silverstein David S MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. What's their number and rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "13:00", + "doctor_name": "Silverstein David S MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I couldn't make that appointment. Can I do something else for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of March", + "March 11th" + ], + "appointment_time": [ + "1 in the afternoon", + "1 pm" + ], + "doctor_name": [ + "Dr. Silverstein David", + "Silverstein David S MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00078", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I wish to see a doctor" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you want to meet him? Who is your most wanted doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Thomas O. Stodgel, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Thomas Stodgel" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "doctor_name", + "start": 14 + }, + { + "exclusive_end": 57, + "slot": "appointment_time", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "1:30 in the afternoon" + ], + "doctor_name": [ + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I wish to see Dr. Thomas Stodgel at 1:30 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to see him?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "13th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 31, + "slot": "appointment_date", + "start": 18 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March" + ], + "appointment_time": [ + "1:30 in the afternoon" + ], + "doctor_name": [ + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please book it on 13th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Thomas O. Stodgel, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Thomas O. Stodgel, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "appointment_date", + "values": [ + "March 13th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 75, + "slot": "doctor_name", + "start": 50 + }, + { + "exclusive_end": 86, + "slot": "appointment_time", + "start": 79 + }, + { + "exclusive_end": 100, + "slot": "appointment_date", + "start": 90 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Kindly ensure that, appointment is scheduled with Dr. Thomas O. Stodgel, MD at 1:30 pm on March 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:45" + ], + "slot": "appointment_time", + "values": [ + "11:45 am" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 44, + "slot": "appointment_time", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "11:45 am" + ], + "doctor_name": [ + "Dr. Thomas O. Stodgel, MD", + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope. Please fix the appointment at 11:45 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Thomas O. Stodgel, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Thomas O. Stodgel, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:45" + ], + "slot": "appointment_time", + "values": [ + "11:45 am" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 75, + "slot": "doctor_name", + "start": 50 + }, + { + "exclusive_end": 87, + "slot": "appointment_time", + "start": 79 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Kindly ensure that, appointment is scheduled with Dr. Thomas O. Stodgel, MD at 11:45 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "11:45 am" + ], + "doctor_name": [ + "Dr. Thomas O. Stodgel, MD", + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. You are correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-13", + "appointment_time": "11:45", + "doctor_name": "Dr. Thomas O. Stodgel, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I am very sorry to say that, I could not make an appointment. Shall I do any other to you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "13th of March", + "March 13th" + ], + "appointment_time": [ + "11:45 am" + ], + "doctor_name": [ + "Dr. Thomas O. Stodgel, MD", + "Dr. Thomas Stodgel" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope. Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00079", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. What time would you prefer?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "5th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 37 + }, + { + "exclusive_end": 58, + "slot": "appointment_time", + "start": 53 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March" + ], + "appointment_time": [ + "10 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please make me an appointment on the 5th of March at 10 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which doctor would you like to see?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Hamblin Basil" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 38, + "slot": "doctor_name", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March" + ], + "appointment_time": [ + "10 am" + ], + "doctor_name": [ + "Dr. Hamblin Basil" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go back to Dr. Hamblin Basil again." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ], + "slot": "doctor_name", + "values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:00" + ], + "slot": "appointment_time", + "values": [ + "10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 102, + "slot": "doctor_name", + "start": 56 + }, + { + "exclusive_end": 129, + "slot": "appointment_time", + "start": 124 + }, + { + "exclusive_end": 120, + "slot": "appointment_date", + "start": 108 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, please confirm: I am scheduling an appointment with Point Reyes Medical Clinic: Hamblin Basil C MD, for next Tuesday at 10 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "17:00" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 27, + "slot": "appointment_time", + "start": 22 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "17:00" + ], + "doctor_name": [ + "Dr. Hamblin Basil", + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sorry, please make it 17:00 instead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 51 + }, + { + "exclusive_end": 47, + "slot": "appointment_date", + "start": 35 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, I am making an appointment for next Tuesday at 5 pm. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "17:00", + "5 pm" + ], + "doctor_name": [ + "Dr. Hamblin Basil", + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. What is their phone number and rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3.70" + ], + "slot": "average_rating", + "values": [ + "3.7" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "415-663-8666" + ], + "slot": "phone_number", + "values": [ + "415-663-8666" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ], + "slot": "doctor_name", + "values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "17:00", + "doctor_name": "Point Reyes Medical Clinic: Hamblin Basil C MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "17:30", + "average_rating": "3.70", + "doctor_name": "Point Reyes Medical Clinic: Hamblin Basil C MD", + "phone_number": "415-663-8666", + "street_address": "3 Harbor Drive Ste 111", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 19, + "slot": "average_rating", + "start": 16 + }, + { + "exclusive_end": 58, + "slot": "phone_number", + "start": 46 + }, + { + "exclusive_end": 214, + "slot": "doctor_name", + "start": 168 + }, + { + "exclusive_end": 148, + "slot": "appointment_date", + "start": 136 + }, + { + "exclusive_end": 159, + "slot": "appointment_time", + "start": 152 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Their rating is 3.7 and you can reach them at 415-663-8666. Sorry, there are no appointments available at that specific time. How about next Tuesday at 5:30 pm, to see Point Reyes Medical Clinic: Hamblin Basil C MD?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Hamblin Basil", + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "17:30", + "doctor_name": "Point Reyes Medical Clinic: Hamblin Basil C MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "17:30", + "average_rating": "3.70", + "doctor_name": "Point Reyes Medical Clinic: Hamblin Basil C MD", + "phone_number": "415-663-8666", + "street_address": "3 Harbor Drive Ste 111", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Hamblin Basil", + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all. Bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day!" + } + ] + }, + { + "dialogue_id": "36_00080", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 in the afternoon" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "appointment_time", + "start": 34 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "3:30 in the afternoon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit a doctor at 3:30 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a doctor you would like to see? And what day would you like to see them?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Vilasini M. Ganesh, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Vilasini Ganesh" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "6th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 41, + "slot": "doctor_name", + "start": 22 + }, + { + "exclusive_end": 61, + "slot": "appointment_date", + "start": 49 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March" + ], + "appointment_time": [ + "3:30 in the afternoon" + ], + "doctor_name": [ + "Dr. Vilasini Ganesh" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit Dr. Vilasini Ganesh on the 6th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Vilasini M. Ganesh, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Vilasini M. Ganesh, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 85, + "slot": "doctor_name", + "start": 59 + }, + { + "exclusive_end": 96, + "slot": "appointment_time", + "start": 89 + }, + { + "exclusive_end": 111, + "slot": "appointment_date", + "start": 97 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: You want an appointment with Dr. Vilasini M. Ganesh, MD at 3:30 pm next Wednesday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "3:30 in the afternoon", + "3:30 pm" + ], + "doctor_name": [ + "Dr. Vilasini Ganesh", + "Dr. Vilasini M. Ganesh, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Dr. Vilasini M. Ganesh, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Vilasini M. Ganesh, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:00" + ], + "slot": "appointment_time", + "values": [ + "4 PM" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "15:30", + "doctor_name": "Dr. Vilasini M. Ganesh, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-06", + "appointment_time": "16:00", + "average_rating": "3.70", + "doctor_name": "Dr. Vilasini M. Ganesh, MD", + "phone_number": "408-378-1610", + "street_address": "1600 West Campbell Avenue #202", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 99, + "slot": "doctor_name", + "start": 73 + }, + { + "exclusive_end": 114, + "slot": "appointment_date", + "start": 100 + }, + { + "exclusive_end": 122, + "slot": "appointment_time", + "start": 118 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, that appointment could not be made. How about an appointment with Dr. Vilasini M. Ganesh, MD next Wednesday at 4 PM?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "4 PM" + ], + "doctor_name": [ + "Dr. Vilasini Ganesh", + "Dr. Vilasini M. Ganesh, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That would work." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "16:00", + "doctor_name": "Dr. Vilasini M. Ganesh, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-06", + "appointment_time": "16:00", + "average_rating": "3.70", + "doctor_name": "Dr. Vilasini M. Ganesh, MD", + "phone_number": "408-378-1610", + "street_address": "1600 West Campbell Avenue #202", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have scheduled your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March", + "next Wednesday" + ], + "appointment_time": [ + "4 PM" + ], + "doctor_name": [ + "Dr. Vilasini Ganesh", + "Dr. Vilasini M. Ganesh, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all. Bye!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00081", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is the time that suits you? Do you have any preference for doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "John Chiu, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. John Chiu" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "1:15 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 35, + "slot": "doctor_name", + "start": 22 + }, + { + "exclusive_end": 46, + "slot": "appointment_time", + "start": 39 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "1:15 pm" + ], + "doctor_name": [ + "Dr. John Chiu" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit Dr. John Chiu at 1:15 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "On which date would you like to visit the doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "14th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 38, + "slot": "appointment_date", + "start": 25 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March" + ], + "appointment_time": [ + "1:15 pm" + ], + "doctor_name": [ + "Dr. John Chiu" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to visit on 14th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "John Chiu, M.D." + ], + "slot": "doctor_name", + "values": [ + "John Chiu, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "1:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 98, + "slot": "doctor_name", + "start": 83 + }, + { + "exclusive_end": 109, + "slot": "appointment_time", + "start": 102 + }, + { + "exclusive_end": 123, + "slot": "appointment_date", + "start": 113 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Could you please confirm the following details. Your appointment is scheduled with John Chiu, M.D. at 1:15 pm on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "1:15 pm" + ], + "doctor_name": [ + "Dr. John Chiu", + "John Chiu, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. Could you please let me know their rating and address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "700 West Parr Avenue" + ], + "slot": "street_address", + "values": [ + "700 West Parr Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "3.90" + ], + "slot": "average_rating", + "values": [ + "3.9" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "John Chiu, M.D." + ], + "slot": "doctor_name", + "values": [ + "John Chiu, M.D." + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "13:15", + "doctor_name": "John Chiu, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "13:30", + "average_rating": "3.90", + "doctor_name": "John Chiu, M.D.", + "phone_number": "408-863-0709", + "street_address": "700 West Parr Avenue", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 71, + "slot": "street_address", + "start": 51 + }, + { + "exclusive_end": 98, + "slot": "average_rating", + "start": 95 + }, + { + "exclusive_end": 158, + "slot": "doctor_name", + "start": 143 + }, + { + "exclusive_end": 172, + "slot": "appointment_date", + "start": 162 + }, + { + "exclusive_end": 183, + "slot": "appointment_time", + "start": 176 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry. The appointment was not booked. They are in 700 West Parr Avenue. They have a rating of 3.9. Would you like to book an appointment with John Chiu, M.D. on March 14th at 1:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. John Chiu", + "John Chiu, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "13:30", + "doctor_name": "John Chiu, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "13:30", + "average_rating": "3.90", + "doctor_name": "John Chiu, M.D.", + "phone_number": "408-863-0709", + "street_address": "700 West Parr Avenue", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment is successfully booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "14th of March", + "March 14th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. John Chiu", + "John Chiu, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for your assistance. Bye" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00082", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Delta Aesthetics" + ], + "slot": "doctor_name", + "values": [ + "Delta Aesthetics" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 58, + "slot": "doctor_name", + "start": 42 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you find me a doctor's appointment at Delta Aesthetics?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "For what date?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "morning 9:45" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 25, + "slot": "appointment_date", + "start": 15 + }, + { + "exclusive_end": 82, + "slot": "appointment_time", + "start": 70 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Preferably for March 12th. I'd like a early appointment, maybe in the morning 9:45 or so." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Delta Aesthetics" + ], + "slot": "doctor_name", + "values": [ + "Delta Aesthetics" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "09:45" + ], + "slot": "appointment_time", + "values": [ + "9:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 58, + "slot": "doctor_name", + "start": 42 + }, + { + "exclusive_end": 84, + "slot": "appointment_time", + "start": 77 + }, + { + "exclusive_end": 73, + "slot": "appointment_date", + "start": 63 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You want me to schedule an appointment at Delta Aesthetics for March 12th at 9:45 am, is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "9:45 am", + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "09:45", + "doctor_name": "Delta Aesthetics" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "10:00", + "average_rating": "4.70", + "doctor_name": "Delta Aesthetics", + "phone_number": "925-757-5311", + "street_address": "320 Lennon Lane", + "type": "Dermatologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment at Delta Aesthetics is booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "9:45 am", + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you get me the address, please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "320 Lennon Lane" + ], + "slot": "street_address", + "values": [ + "320 Lennon Lane" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 35, + "slot": "street_address", + "start": 20 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "They are located at 320 Lennon Lane." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "9:45 am", + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "And the phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "925-757-5311" + ], + "slot": "phone_number", + "values": [ + "925-757-5311" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 34, + "slot": "phone_number", + "start": 22 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You can reach them at 925-757-5311." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "9:45 am", + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you need anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th" + ], + "appointment_time": [ + "9:45 am", + "morning 9:45" + ], + "doctor_name": [ + "Delta Aesthetics" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your welcome. Have a great day." + } + ] + }, + { + "dialogue_id": "36_00083", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Richard Young, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Richard Young" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 147, + "slot": "doctor_name", + "start": 130 + }, + { + "exclusive_end": 164, + "slot": "appointment_date", + "start": 151 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "doctor_name": [ + "Dr. Richard Young" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "There is a back pain which has hurt me for the last three days. Its high time I visited a doctor. can you fix an appointment with Dr. Richard Young on next Thursday?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "At what time do you need appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "14:30" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "appointment_time", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "14:30" + ], + "doctor_name": [ + "Dr. Richard Young" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please reserve it at 14:30." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Richard Young, MD" + ], + "slot": "doctor_name", + "values": [ + "Richard yOUNG, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 70, + "slot": "doctor_name", + "start": 53 + }, + { + "exclusive_end": 81, + "slot": "appointment_time", + "start": 74 + }, + { + "exclusive_end": 98, + "slot": "appointment_date", + "start": 85 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the booking details, appointment with Richard yOUNG, MD AT 2:30 PM on next Thursday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "street_address" + ], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "14:30", + "2:30 PM" + ], + "doctor_name": [ + "Dr. Richard Young", + "Richard yOUNG, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Correct, please give me the address." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "14:30", + "doctor_name": "Richard Young, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry sir, Booking is not successful. How can I help you now?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Lawrence Bruce P MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Lawrence Bruce" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 31, + "slot": "doctor_name", + "start": 13 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Thursday" + ], + "appointment_time": [ + "14:30", + "2:30 PM" + ], + "doctor_name": [ + "Dr. Lawrence Bruce" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Proceed with Dr. Lawrence Bruce." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Lawrence Bruce P MD" + ], + "slot": "doctor_name", + "values": [ + "Lawrence Bruce P MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 71, + "slot": "doctor_name", + "start": 52 + }, + { + "exclusive_end": 83, + "slot": "appointment_time", + "start": 76 + }, + { + "exclusive_end": 100, + "slot": "appointment_date", + "start": 87 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, your demand is as follows, appointment with Dr. Lawrence Bruce P MD, at 2:30 pm on next Thursday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "1st of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "13:15" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 27, + "slot": "appointment_date", + "start": 15 + }, + { + "exclusive_end": 36, + "slot": "appointment_time", + "start": 31 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March" + ], + "appointment_time": [ + "13:15" + ], + "doctor_name": [ + "Dr. Lawrence Bruce", + "Lawrence Bruce P MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please book on 1st of March at 13:15." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "1:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 40, + "slot": "appointment_time", + "start": 33 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, then you need appointment at 1:15 pm on today." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "13:15", + "1:15 pm" + ], + "doctor_name": [ + "Dr. Lawrence Bruce", + "Lawrence Bruce P MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Fine, Shall I get phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "13:15", + "doctor_name": "Lawrence Bruce P MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-01", + "appointment_time": "13:30", + "average_rating": "4.70", + "doctor_name": "Lawrence Bruce P MD", + "phone_number": "510-465-2502", + "street_address": "3200 Kearney Street Bldg 2", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, that also failed. Do you need any other help?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March", + "today" + ], + "appointment_time": [ + "13:15", + "1:15 pm" + ], + "doctor_name": [ + "Dr. Lawrence Bruce", + "Lawrence Bruce P MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, its alright." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Thank you, Keep in touch." + } + ] + }, + { + "dialogue_id": "36_00084", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to schedule a doctor's appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Who is your preferred doctor? Do you have a preference for a certain date and time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Janet Bodle, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Janet Bodle" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "1st of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 in the evening" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 34, + "slot": "doctor_name", + "start": 19 + }, + { + "exclusive_end": 54, + "slot": "appointment_date", + "start": 42 + }, + { + "exclusive_end": 74, + "slot": "appointment_time", + "start": 58 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "1st of March" + ], + "appointment_time": [ + "6 in the evening" + ], + "doctor_name": [ + "Dr. Janet Bodle" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, schedule with Dr. Janet Bodle on the 1st of March at 6 in the evening" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Janet Bodle, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Janet Bodle, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 91, + "slot": "doctor_name", + "start": 72 + }, + { + "exclusive_end": 105, + "slot": "appointment_time", + "start": 101 + }, + { + "exclusive_end": 97, + "slot": "appointment_date", + "start": 92 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, please confirm that you'd like me to schedule an appointment with Dr. Janet Bodle, MD today at 6 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "5th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "half past 2 in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 37, + "slot": "appointment_date", + "start": 25 + }, + { + "exclusive_end": 69, + "slot": "appointment_time", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March" + ], + "appointment_time": [ + "half past 2 in the afternoon" + ], + "doctor_name": [ + "Dr. Janet Bodle", + "Dr. Janet Bodle, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, make it on the 5th of March at half past 2 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 70, + "slot": "appointment_time", + "start": 63 + }, + { + "exclusive_end": 59, + "slot": "appointment_date", + "start": 47 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Got it, please confirm that I'm scheduling for next Tuesday at 2:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "2:30 pm", + "half past 2 in the afternoon" + ], + "doctor_name": [ + "Dr. Janet Bodle", + "Dr. Janet Bodle, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. What's the phone number and address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3838 California Street #601" + ], + "slot": "street_address", + "values": [ + "3838 California Street #601" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "415-860-5875" + ], + "slot": "phone_number", + "values": [ + "415-860-5875" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Dr. Janet Bodle, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Janet Bodle, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-05" + ], + "slot": "appointment_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:00" + ], + "slot": "appointment_time", + "values": [ + "2 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "14:30", + "doctor_name": "Dr. Janet Bodle, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "14:00", + "average_rating": "5.00", + "doctor_name": "Dr. Janet Bodle, MD", + "phone_number": "415-860-5875", + "street_address": "3838 California Street #601", + "type": "General Practitioner" + } + ], + "slots": [ + { + "exclusive_end": 153, + "slot": "street_address", + "start": 126 + }, + { + "exclusive_end": 190, + "slot": "phone_number", + "start": 178 + }, + { + "exclusive_end": 70, + "slot": "doctor_name", + "start": 51 + }, + { + "exclusive_end": 83, + "slot": "appointment_date", + "start": 71 + }, + { + "exclusive_end": 91, + "slot": "appointment_time", + "start": 87 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, I couldn't book that appointment. How about Dr. Janet Bodle, MD next Tuesday at 2 pm instead? The office is located at 3838 California Street #601 and the phone number is 415-860-5875." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "2 pm" + ], + "doctor_name": [ + "Dr. Janet Bodle", + "Dr. Janet Bodle, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Okay, that works." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-05", + "appointment_time": "14:00", + "doctor_name": "Dr. Janet Bodle, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-05", + "appointment_time": "14:00", + "average_rating": "5.00", + "doctor_name": "Dr. Janet Bodle, MD", + "phone_number": "415-860-5875", + "street_address": "3838 California Street #601", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "5th of March", + "next Tuesday" + ], + "appointment_time": [ + "2 pm" + ], + "doctor_name": [ + "Dr. Janet Bodle", + "Dr. Janet Bodle, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all I need. Bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00085", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "three in the afternoon" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 65, + "slot": "appointment_time", + "start": 43 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "three in the afternoon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you make me a doctor's appointment for three in the afternoon?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay. What day do you need to see the doctor? Is there a doctor you prefer?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Isaac Neuhaus, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Isaac Neuhaus" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "the 6th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 33, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 44, + "slot": "appointment_date", + "start": 37 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 6th" + ], + "appointment_time": [ + "three in the afternoon" + ], + "doctor_name": [ + "Dr. Isaac Neuhaus" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to see Dr. Isaac Neuhaus on the 6th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Isaac Neuhaus, M.D." + ], + "slot": "doctor_name", + "values": [ + "Isaac Neuhaus, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:00" + ], + "slot": "appointment_time", + "values": [ + "3 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 64, + "slot": "doctor_name", + "start": 45 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 84 + }, + { + "exclusive_end": 80, + "slot": "appointment_date", + "start": 66 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let me confirm. You want an appointment with Isaac Neuhaus, M.D., next Wednesday at 3 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "the 6th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "doctor_name": [ + "Dr. Isaac Neuhaus", + "Isaac Neuhaus, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-06", + "appointment_time": "15:00", + "doctor_name": "Isaac Neuhaus, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-06", + "appointment_time": "15:00", + "average_rating": "5.00", + "doctor_name": "Isaac Neuhaus, M.D.", + "phone_number": "415-353-7878", + "street_address": "1701 Divisadero Street", + "type": "Dermatologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've booked that for you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "the 6th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "doctor_name": [ + "Dr. Isaac Neuhaus", + "Isaac Neuhaus, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I appreciate that!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "next Wednesday", + "the 6th" + ], + "appointment_time": [ + "3 pm", + "three in the afternoon" + ], + "doctor_name": [ + "Dr. Isaac Neuhaus", + "Isaac Neuhaus, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's all, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You have a terrific day!" + } + ] + }, + { + "dialogue_id": "36_00086", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'm a bit worried. I should probably go see a doctor. Can you book an appointment for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure. What time would you like to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "Morning 11" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 10, + "slot": "appointment_time", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "Morning 11" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Morning 11 would be best." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What day do you want to go? And do you have a particular doctor you want to see?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Stewart A. Daniels, M.D" + ], + "slot": "doctor_name", + "values": [ + "Stewart A. Daniels, M.D" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of this month" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 72, + "slot": "doctor_name", + "start": 49 + }, + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 23 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "appointment_time": [ + "Morning 11" + ], + "doctor_name": [ + "Stewart A. Daniels, M.D" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to go for the 11th of this month to see Stewart A. Daniels, M.D." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Stewart A. Daniels, M.D" + ], + "slot": "doctor_name", + "values": [ + "Stewart A. Daniels, M.D" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 39, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 62, + "slot": "appointment_time", + "start": 57 + }, + { + "exclusive_end": 53, + "slot": "appointment_date", + "start": 43 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You want to see Stewart A. Daniels, M.D on March 11th at 11 am. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "11 am", + "Morning 11" + ], + "doctor_name": [ + "Stewart A. Daniels, M.D" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yup, that's right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "11:00", + "doctor_name": "Stewart A. Daniels, M.D" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-11", + "appointment_time": "11:00", + "average_rating": "5.00", + "doctor_name": "Stewart A. Daniels, M.D", + "phone_number": "925-522-8850", + "street_address": "3330 Clayton Road", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have made your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "11 am", + "Morning 11" + ], + "doctor_name": [ + "Stewart A. Daniels, M.D" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks. That's all I need. Goodbye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy the rest of your day." + } + ] + }, + { + "dialogue_id": "36_00087", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Ocean Medical Clinic" + ], + "slot": "doctor_name", + "values": [ + "Ocean Medical Clinic" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 50, + "slot": "doctor_name", + "start": 30 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Ocean Medical Clinic" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to see a doctor at the Ocean Medical Clinic." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What day and time would you like to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "half past 2 in the afternoon" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 72, + "slot": "appointment_time", + "start": 44 + }, + { + "exclusive_end": 40, + "slot": "appointment_date", + "start": 27 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "half past 2 in the afternoon" + ], + "doctor_name": [ + "Ocean Medical Clinic" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make an appointment on the 12th of March at half past 2 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Ocean Medical Clinic" + ], + "slot": "doctor_name", + "values": [ + "Ocean Medical Clinic" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:30" + ], + "slot": "appointment_time", + "values": [ + "2:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 75, + "slot": "doctor_name", + "start": 55 + }, + { + "exclusive_end": 86, + "slot": "appointment_time", + "start": 79 + }, + { + "exclusive_end": 100, + "slot": "appointment_date", + "start": 90 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Just to confirm: I am scheduling an appointment at the Ocean Medical Clinic at 2:30 pm on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "2:30 pm", + "half past 2 in the afternoon" + ], + "doctor_name": [ + "Ocean Medical Clinic" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Ocean Medical Clinic" + ], + "slot": "doctor_name", + "values": [ + "Ocean Medical Clinic" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:00" + ], + "slot": "appointment_time", + "values": [ + "2 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "14:30", + "doctor_name": "Ocean Medical Clinic" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "14:00", + "average_rating": "4.20", + "doctor_name": "Ocean Medical Clinic", + "phone_number": "415-585-7300", + "street_address": "301 Industrial Road Level 3", + "type": "Dermatologist" + } + ], + "slots": [ + { + "exclusive_end": 107, + "slot": "doctor_name", + "start": 87 + }, + { + "exclusive_end": 121, + "slot": "appointment_date", + "start": 111 + }, + { + "exclusive_end": 129, + "slot": "appointment_time", + "start": 125 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, that time was unavailable. Let's try something else. Does an appointment at the Ocean Medical Clinic on March 12th at 2 pm work instead?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "2:30 pm", + "half past 2 in the afternoon" + ], + "doctor_name": [ + "Ocean Medical Clinic" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, don't book that. That was all I needed. Bye." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00088", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Bay Area Retina Associates" + ], + "slot": "doctor_name", + "values": [ + "Bay Area Retina Associates" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 59, + "slot": "doctor_name", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Bay Area Retina Associates" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need a doctor's appointment at Bay Area Retina Associates." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date do you want the appointment for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Carol Winton, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Carol Winton" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "11th of this month" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 58, + "slot": "appointment_date", + "start": 40 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "doctor_name": [ + "Dr. Carol Winton" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit Dr. Carol Winton on the 11th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time works best for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 33, + "slot": "appointment_time", + "start": 26 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Dr. Carol Winton" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want the appointment at 1:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Carol Winton, M.D." + ], + "slot": "doctor_name", + "values": [ + "Carol Winton, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "appointment_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "appointment_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 62, + "slot": "appointment_time", + "start": 55 + }, + { + "exclusive_end": 76, + "slot": "appointment_date", + "start": 66 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, I have an appointment with Carol Winton, M.D. at 1:30 pm on March 11th, is this correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Carol Winton, M.D.", + "Dr. Carol Winton" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-11", + "appointment_time": "13:30", + "doctor_name": "Carol Winton, M.D." + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, there was an issue booking the appointment, is there anything else I can help with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "11th of this month", + "March 11th" + ], + "appointment_time": [ + "1:30 pm" + ], + "doctor_name": [ + "Carol Winton, M.D.", + "Dr. Carol Winton" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00089", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "6th of March" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "appointment_date", + "start": 48 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to make a doctor's appointment for the 6th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What doctor would you like to see? When would you like to make an appointment?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Robert C. Vazquez, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Robert Vazquez" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:45" + ], + "slot": "appointment_time", + "values": [ + "12:45 pm" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "doctor_name", + "start": 14 + }, + { + "exclusive_end": 44, + "slot": "appointment_time", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "6th of March" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Robert Vazquez" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to see Dr. Robert Vazquez at 12:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Robert C. Vazquez, M.D." + ], + "slot": "doctor_name", + "values": [ + "Robert C. Vazquez, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:45" + ], + "slot": "appointment_time", + "values": [ + "12:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "appointment_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 56, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 83, + "slot": "appointment_time", + "start": 75 + }, + { + "exclusive_end": 71, + "slot": "appointment_date", + "start": 57 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment with Robert C. Vazquez, M.D. next Wednesday at 12:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Gayle L. Sutcliffe, M.D." + ], + "slot": "doctor_name", + "values": [ + "Dr. Gayle Sutcliffe" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "the 12th" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 37, + "slot": "doctor_name", + "start": 18 + }, + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 41 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 12th" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Gayle Sutcliffe" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I want to see Dr. Gayle Sutcliffe on the 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Gayle L. Sutcliffe, M.D." + ], + "slot": "doctor_name", + "values": [ + "Gayle L. Sutcliffe, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 57, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 71, + "slot": "appointment_date", + "start": 61 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment with Gayle L. Sutcliffe, M.D. on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "12:45 pm" + ], + "doctor_name": [ + "Dr. Gayle Sutcliffe", + "Gayle L. Sutcliffe, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "12:45", + "doctor_name": "Gayle L. Sutcliffe, M.D." + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "12:30", + "average_rating": "4.70", + "doctor_name": "Gayle L. Sutcliffe, M.D.", + "phone_number": "707-678-0258", + "street_address": "125 North Lincoln Street # G", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Unable to make appointment. Anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "afternoon 3:15" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 52, + "slot": "appointment_time", + "start": 38 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "afternoon 3:15" + ], + "doctor_name": [ + "Dr. Gayle Sutcliffe", + "Gayle L. Sutcliffe, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to make an appointment for the afternoon 3:15." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Gayle L. Sutcliffe, M.D." + ], + "slot": "doctor_name", + "values": [ + "Gayle L. Sutcliffe, M.D." + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:15" + ], + "slot": "appointment_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 57, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 68, + "slot": "appointment_time", + "start": 61 + }, + { + "exclusive_end": 82, + "slot": "appointment_date", + "start": 72 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: appointment with Gayle L. Sutcliffe, M.D. at 3:15 pm on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "phone_number" + ], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "3:15 pm", + "afternoon 3:15" + ], + "doctor_name": [ + "Dr. Gayle Sutcliffe", + "Gayle L. Sutcliffe, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that's correct. What is the phone number and what is their rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "15:15", + "doctor_name": "Gayle L. Sutcliffe, M.D." + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Unable to make appointment. Anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 12th", + "the 12th" + ], + "appointment_time": [ + "3:15 pm", + "afternoon 3:15" + ], + "doctor_name": [ + "Dr. Gayle Sutcliffe", + "Gayle L. Sutcliffe, M.D." + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00090", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "the 9th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 49, + "slot": "appointment_date", + "start": 42 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to book a doctor's appointment for the 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, what time, and do you have a preferred doctor>" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "West Berkeley Family Practice: Starks Jayum E MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Starks Jayum" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "18:00" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 43, + "slot": "doctor_name", + "start": 27 + }, + { + "exclusive_end": 21, + "slot": "appointment_time", + "start": 16 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ], + "appointment_time": [ + "18:00" + ], + "doctor_name": [ + "Dr. Starks Jayum" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you try for 18:00 with Dr. Starks Jayum?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "West Berkeley Family Practice: Starks Jayum E MD" + ], + "slot": "doctor_name", + "values": [ + "West Berkeley Family Practice: Starks Jayum E MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:00" + ], + "slot": "appointment_time", + "values": [ + "6 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 81, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 89, + "slot": "appointment_time", + "start": 85 + }, + { + "exclusive_end": 102, + "slot": "appointment_date", + "start": 93 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay confirming appointment with West Berkeley Family Practice: Starks Jayum E MD at 6 pm on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "18:00", + "6 pm" + ], + "doctor_name": [ + "Dr. Starks Jayum", + "West Berkeley Family Practice: Starks Jayum E MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that's correct. Whats their rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "18:00", + "doctor_name": "West Berkeley Family Practice: Starks Jayum E MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'm sorry I was unable to book you in. Is there another time?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 in the morning" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 29, + "slot": "appointment_time", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "11 in the morning" + ], + "doctor_name": [ + "Dr. Starks Jayum", + "West Berkeley Family Practice: Starks Jayum E MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you try 11 in the morning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "West Berkeley Family Practice: Starks Jayum E MD" + ], + "slot": "doctor_name", + "values": [ + "West Berkeley Family Practice: Starks Jayum E MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 81, + "slot": "doctor_name", + "start": 33 + }, + { + "exclusive_end": 90, + "slot": "appointment_time", + "start": 85 + }, + { + "exclusive_end": 103, + "slot": "appointment_date", + "start": 94 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay confirming appointment with West Berkeley Family Practice: Starks Jayum E MD at 11 am on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Bay Family Medical Group: Paley Adam E MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Paley Adam" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 50, + "slot": "doctor_name", + "start": 36 + }, + { + "exclusive_end": 56, + "slot": "appointment_date", + "start": 51 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "today" + ], + "appointment_time": [ + "11 am", + "11 in the morning" + ], + "doctor_name": [ + "Dr. Paley Adam" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Actually, can you book me in to see Dr. Paley Adam today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Bay Family Medical Group: Paley Adam E MD" + ], + "slot": "doctor_name", + "values": [ + "Bay Family Medical Group: Paley Adam E MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "appointment_date", + "values": [ + "today" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 80, + "slot": "doctor_name", + "start": 39 + }, + { + "exclusive_end": 33, + "slot": "appointment_date", + "start": 28 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay confirming appointment today with Bay Family Medical Group: Paley Adam E MD." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "today" + ], + "appointment_time": [ + "11 am", + "11 in the morning" + ], + "doctor_name": [ + "Bay Family Medical Group: Paley Adam E MD", + "Dr. Paley Adam" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's correct. What's their number and address?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-01", + "appointment_time": "11:00", + "doctor_name": "Bay Family Medical Group: Paley Adam E MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry I was unable to book you in. Can I assist further?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "today" + ], + "appointment_time": [ + "11 am", + "11 in the morning" + ], + "doctor_name": [ + "Bay Family Medical Group: Paley Adam E MD", + "Dr. Paley Adam" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks though." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Take care now." + } + ] + }, + { + "dialogue_id": "36_00091", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 45, + "slot": "appointment_date", + "start": 36 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am in a need to visit a Doctor on March 9th. Please search someone." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which type of doctor do you like to visit and what is your convenient time to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Loriana Cirlig, MD, Board Certified Family Medicine" + ], + "slot": "doctor_name", + "values": [ + "Loriana Cirlig, MD, Board Certified Family Medicine" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "evening 5" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 0 + }, + { + "exclusive_end": 123, + "slot": "appointment_time", + "start": 114 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "evening 5" + ], + "doctor_name": [ + "Loriana Cirlig, MD, Board Certified Family Medicine" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Loriana Cirlig, MD, Board Certified Family Medicine is the doctor that I need to visit and make an appointment at evening 5." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Loriana Cirlig, MD, Board Certified Family Medicine" + ], + "slot": "doctor_name", + "values": [ + "Loriana Cirlig, MD, Board Certified Family Medicine" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 115, + "slot": "doctor_name", + "start": 64 + }, + { + "exclusive_end": 136, + "slot": "appointment_time", + "start": 132 + }, + { + "exclusive_end": 128, + "slot": "appointment_date", + "start": 119 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, need your confirmation to make an appointment with doctor Loriana Cirlig, MD, Board Certified Family Medicine on March 9th at 5 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Mauro B. Ruffy, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Mauro Ruffy" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "2nd of March" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 42, + "slot": "doctor_name", + "start": 27 + }, + { + "exclusive_end": 58, + "slot": "appointment_date", + "start": 46 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of March" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "doctor_name": [ + "Dr. Mauro Ruffy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sorry, please change it to Dr. Mauro Ruffy on 2nd of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Mauro B. Ruffy, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Mauro B. Ruffy, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 56, + "slot": "doctor_name", + "start": 34 + }, + { + "exclusive_end": 68, + "slot": "appointment_date", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm to book a visit to Dr. Mauro B. Ruffy, MD on tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "2nd of March", + "tomorrow" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "doctor_name": [ + "Dr. Mauro B. Ruffy, MD", + "Dr. Mauro Ruffy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is confirmed and let me know their rating." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3.70" + ], + "slot": "average_rating", + "values": [ + "3.7" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "17:00", + "doctor_name": "Dr. Mauro B. Ruffy, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "17:00", + "average_rating": "3.70", + "doctor_name": "Dr. Mauro B. Ruffy, MD", + "phone_number": "408-357-1250", + "street_address": "2505 Samaritan Drive Suite 510", + "type": "ENT Specialist" + } + ], + "slots": [ + { + "exclusive_end": 19, + "slot": "average_rating", + "start": 16 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Their rating is 3.7 and your appointment was successfully scheduled on required time." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "2nd of March", + "tomorrow" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "doctor_name": [ + "Dr. Mauro B. Ruffy, MD", + "Dr. Mauro Ruffy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, get me the address and contact number of them." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2505 Samaritan Drive Suite 510" + ], + "slot": "street_address", + "values": [ + "2505 Samaritan Drive Suite 510" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "408-357-1250" + ], + "slot": "phone_number", + "values": [ + "408-357-1250" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 76, + "slot": "street_address", + "start": 46 + }, + { + "exclusive_end": 30, + "slot": "phone_number", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Contact number is 408-357-1250 and address is 2505 Samaritan Drive Suite 510." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "2nd of March", + "tomorrow" + ], + "appointment_time": [ + "5 pm", + "evening 5" + ], + "doctor_name": [ + "Dr. Mauro B. Ruffy, MD", + "Dr. Mauro Ruffy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all I want." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00092", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I wish to see a doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you want to see the doctor and who is your most wanted doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Robin E. Bennett, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Robin Bennett" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "Sunday this week" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 52, + "slot": "doctor_name", + "start": 35 + }, + { + "exclusive_end": 19, + "slot": "appointment_date", + "start": 3 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ], + "doctor_name": [ + "Dr. Robin Bennett" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "On Sunday this week, I wish to see Dr. Robin Bennett." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which time are you looking for?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 35, + "slot": "appointment_time", + "start": 14 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ], + "appointment_time": [ + "1:45 in the afternoon" + ], + "doctor_name": [ + "Dr. Robin Bennett" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Reserve it at 1:45 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Robin E. Bennett, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Robin E. Bennett, DO" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 100, + "slot": "doctor_name", + "start": 76 + }, + { + "exclusive_end": 111, + "slot": "appointment_time", + "start": 104 + }, + { + "exclusive_end": 41, + "slot": "appointment_date", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Kindly ensure that, on day after tomorrow, appointment has been booked with Dr. Robin E. Bennett, DO at 1:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "EyeMD of Alameda" + ], + "slot": "doctor_name", + "values": [ + "EyeMD of Alameda" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 50, + "slot": "doctor_name", + "start": 34 + }, + { + "exclusive_end": 18, + "slot": "appointment_date", + "start": 9 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "1:45 in the afternoon", + "1:45 pm" + ], + "doctor_name": [ + "EyeMD of Alameda" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nope. On March 9th, I wish to see EyeMD of Alameda." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "EyeMD of Alameda" + ], + "slot": "doctor_name", + "values": [ + "EyeMD of Alameda" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 83, + "slot": "doctor_name", + "start": 67 + }, + { + "exclusive_end": 32, + "slot": "appointment_date", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Kindly ensure that, on March 9th, appointment has been booked with EyeMD of Alameda." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "1:45 in the afternoon", + "1:45 pm" + ], + "doctor_name": [ + "EyeMD of Alameda" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Ok. What is their contact address and number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "13:45", + "doctor_name": "EyeMD of Alameda" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I am very sorry to say that I am unable to schedule an appointment. Anything else do you need from me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th" + ], + "appointment_time": [ + "1:45 in the afternoon", + "1:45 pm" + ], + "doctor_name": [ + "EyeMD of Alameda" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. Thank you so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a fantastic day." + } + ] + }, + { + "dialogue_id": "36_00093", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "7th of this month" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 55, + "slot": "appointment_date", + "start": 38 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm interested in finding a doctor on 7th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have any preference about the doctor you want to go to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Hamblin Basil" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 33, + "slot": "doctor_name", + "start": 16 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month" + ], + "doctor_name": [ + "Dr. Hamblin Basil" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to go at Dr. Hamblin Basil." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time do you prefer to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "17:30" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 34, + "slot": "appointment_time", + "start": 29 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month" + ], + "appointment_time": [ + "17:30" + ], + "doctor_name": [ + "Dr. Hamblin Basil" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I prefer to buy for the hour 17:30." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ], + "slot": "doctor_name", + "values": [ + "Point Reyes Medical Clinic: Hamblin Basil C MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 90, + "slot": "doctor_name", + "start": 44 + }, + { + "exclusive_end": 42, + "slot": "appointment_time", + "start": 35 + }, + { + "exclusive_end": 31, + "slot": "appointment_date", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "An appointment on next Thursday at 5:30 pm. Point Reyes Medical Clinic: Hamblin Basil C MD.Is that Ok for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Amy Teng, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Amy Teng" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 32, + "slot": "doctor_name", + "start": 20 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month", + "next Thursday" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "doctor_name": [ + "Dr. Amy Teng" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No.I'd better visit Dr. Amy Teng ." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Amy Teng, DO" + ], + "slot": "doctor_name", + "values": [ + "Amy Teng, DO" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "appointment_date", + "values": [ + "next Thursday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 47, + "slot": "doctor_name", + "start": 35 + }, + { + "exclusive_end": 31, + "slot": "appointment_date", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "An appointment on next Thursday at Amy Teng, DO is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month", + "next Thursday" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "doctor_name": [ + "Amy Teng, DO", + "Dr. Amy Teng" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-07", + "appointment_time": "17:30", + "doctor_name": "Amy Teng, DO" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-07", + "appointment_time": "17:30", + "average_rating": "5.00", + "doctor_name": "Amy Teng, DO", + "phone_number": "650-396-8110", + "street_address": "2500 Hospital Drive ste 8a", + "type": "Gynecologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The appointment was successfully booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating" + ], + "slot_values": { + "appointment_date": [ + "7th of this month", + "next Thursday" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "doctor_name": [ + "Amy Teng, DO", + "Dr. Amy Teng" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Tell me please their rating" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 6, + "slot": "average_rating", + "start": 3 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Is 5.0 the rating." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month", + "next Thursday" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "doctor_name": [ + "Amy Teng, DO", + "Dr. Amy Teng" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else I can do for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "7th of this month", + "next Thursday" + ], + "appointment_time": [ + "17:30", + "5:30 pm" + ], + "doctor_name": [ + "Amy Teng, DO", + "Dr. Amy Teng" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No.I'm good thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day!" + } + ] + }, + { + "dialogue_id": "36_00094", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "Sunday this week" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 44, + "slot": "appointment_date", + "start": 28 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to visit a doctor on Sunday this week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time would be best for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "13:45" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 26, + "slot": "appointment_time", + "start": 21 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ], + "appointment_time": [ + "13:45" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make the booking for 13:45." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you have a preferred doctor?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Shaheen Khosla, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Shaheen Khosla" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 45, + "slot": "doctor_name", + "start": 27 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week" + ], + "appointment_time": [ + "13:45" + ], + "doctor_name": [ + "Dr. Shaheen Khosla" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want an appointment with Dr. Shaheen Khosla." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Shaheen Khosla, DO" + ], + "slot": "doctor_name", + "values": [ + "Shaheen Khosla, DO" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:45" + ], + "slot": "appointment_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 75, + "slot": "doctor_name", + "start": 57 + }, + { + "exclusive_end": 86, + "slot": "appointment_time", + "start": 79 + }, + { + "exclusive_end": 112, + "slot": "appointment_date", + "start": 94 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: You want to schedule an appointment with Shaheen Khosla, DO at 1:45 pm on the day after tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "13:45", + "1:45 pm" + ], + "doctor_name": [ + "Dr. Shaheen Khosla", + "Shaheen Khosla, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is correct." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "13:45", + "doctor_name": "Shaheen Khosla, DO" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "14:00", + "average_rating": "5.00", + "doctor_name": "Shaheen Khosla, DO", + "phone_number": "650-591-8501", + "street_address": "1010 Laurel Street", + "type": "Dermatologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment was booked successfully." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "13:45", + "1:45 pm" + ], + "doctor_name": [ + "Dr. Shaheen Khosla", + "Shaheen Khosla, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is the address and phone number?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1010 Laurel Street" + ], + "slot": "street_address", + "values": [ + "1010 Laurel Street" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "650-591-8501" + ], + "slot": "phone_number", + "values": [ + "650-591-8501" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 33, + "slot": "street_address", + "start": 15 + }, + { + "exclusive_end": 72, + "slot": "phone_number", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The address is 1010 Laurel Street and their phone number is 650-591-8501." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "13:45", + "1:45 pm" + ], + "doctor_name": [ + "Dr. Shaheen Khosla", + "Shaheen Khosla, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank, you for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you need help with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "Sunday this week", + "day after tomorrow" + ], + "appointment_time": [ + "13:45", + "1:45 pm" + ], + "doctor_name": [ + "Dr. Shaheen Khosla", + "Shaheen Khosla, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00095", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Ferry James A MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Ferry James" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:30" + ], + "slot": "appointment_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 36 + }, + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 55 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Ferry James" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please schedule an appointment with Dr. Ferry James at 12:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "12th of March" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 13, + "slot": "appointment_date", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Ferry James" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "12th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Ferry James A MD" + ], + "slot": "doctor_name", + "values": [ + "Ferry James A MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:30" + ], + "slot": "appointment_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "appointment_date", + "values": [ + "March 12th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 35 + }, + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 55 + }, + { + "exclusive_end": 77, + "slot": "appointment_date", + "start": 67 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm an appointment with Ferry James A MD at 12:30 pm on March 12th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Ferry James", + "Ferry James A MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-12", + "appointment_time": "12:30", + "doctor_name": "Ferry James A MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-12", + "appointment_time": "12:30", + "average_rating": "4.30", + "doctor_name": "Ferry James A MD", + "phone_number": "925-813-6500", + "street_address": "5601 Deer Valley Road", + "type": "Gynecologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I've booked your appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Ferry James", + "Ferry James A MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "12th of March", + "March 12th" + ], + "appointment_time": [ + "12:30 pm" + ], + "doctor_name": [ + "Dr. Ferry James", + "Ferry James A MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's it. Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00096", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "During yesterday party i drank cold juice and that is irritating in my throat a lot. I need to consult a doctor. Will you find me a doctor that suits my condition?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Whether any specific doctor i need to find?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Gary A. Rust, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Gary Rust" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 31, + "slot": "doctor_name", + "start": 18 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "doctor_name": [ + "Dr. Gary Rust" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to consult Dr. Gary Rust. Please find out when he will be available?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "In which date you need to visit doctor and at what time it suits you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "this saturday" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "half past 3 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 36, + "slot": "appointment_date", + "start": 23 + }, + { + "exclusive_end": 73, + "slot": "appointment_time", + "start": 45 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this saturday" + ], + "appointment_time": [ + "half past 3 in the afternoon" + ], + "doctor_name": [ + "Dr. Gary Rust" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Book an appointment on this saturday at time half past 3 in the afternoon." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Gary A. Rust, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Gary A. Rust, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:30" + ], + "slot": "appointment_time", + "values": [ + "3:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "appointment_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 111, + "slot": "doctor_name", + "start": 91 + }, + { + "exclusive_end": 122, + "slot": "appointment_time", + "start": 115 + }, + { + "exclusive_end": 134, + "slot": "appointment_date", + "start": 126 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Check and review the following details so that i could confirm . Schedule appointment with Dr. Gary A. Rust, MD at 3:30 pm on tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this saturday", + "tomorrow" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "doctor_name": [ + "Dr. Gary A. Rust, MD", + "Dr. Gary Rust" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "ok that's nice .Please confirm it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-02", + "appointment_time": "15:30", + "doctor_name": "Dr. Gary A. Rust, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-02", + "appointment_time": "16:00", + "average_rating": "4.00", + "doctor_name": "Dr. Gary A. Rust, MD", + "phone_number": "415-626-4900", + "street_address": "2460 Mission Street #217", + "type": "ENT Specialist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Appointment is successfully booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this saturday", + "tomorrow" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "doctor_name": [ + "Dr. Gary A. Rust, MD", + "Dr. Gary Rust" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "thanks a lot for your help." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Whether i need to find any other information?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this saturday", + "tomorrow" + ], + "appointment_time": [ + "3:30 pm", + "half past 3 in the afternoon" + ], + "doctor_name": [ + "Dr. Gary A. Rust, MD", + "Dr. Gary Rust" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks once again" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Take cara have a great day" + } + ] + }, + { + "dialogue_id": "36_00097", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "quarter past 1 in the afternoon" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 63, + "slot": "appointment_time", + "start": 32 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "quarter past 1 in the afternoon" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make a doctor appointment for a quarter past 1 in the afternoon please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, Which doctor would you prefer?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + ], + "slot": "doctor_name", + "values": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 70, + "slot": "doctor_name", + "start": 12 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_time": [ + "quarter past 1 in the afternoon" + ], + "doctor_name": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make it at, Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which date would you prefer to visit on?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "the 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 7, + "slot": "appointment_date", + "start": 0 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 9th" + ], + "appointment_time": [ + "quarter past 1 in the afternoon" + ], + "doctor_name": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "the 9th works best for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + ], + "slot": "doctor_name", + "values": [ + "Women's Pelvic Health Institute - Peter castillo MD, FACOG" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:15" + ], + "slot": "appointment_time", + "values": [ + "1:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "appointment_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 137, + "slot": "doctor_name", + "start": 79 + }, + { + "exclusive_end": 62, + "slot": "appointment_time", + "start": 55 + }, + { + "exclusive_end": 75, + "slot": "appointment_date", + "start": 66 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "One moment, please confirm: Schedule an appointment at 1:15 pm on March 9th at Women's Pelvic Health Institute - Peter castillo MD, FACOG. Does this sound right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "phone_number", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "phone_number", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1:15 pm", + "quarter past 1 in the afternoon" + ], + "doctor_name": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG", + "Women's Pelvic Health Institute - Peter castillo MD, FACOG" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, Perfect. Please give me the address and phone number for them." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1210 Alhambra Avenue" + ], + "slot": "street_address", + "values": [ + "1210 Alhambra Avenue" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "925-905-9922" + ], + "slot": "phone_number", + "values": [ + "925-905-9922" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-09", + "appointment_time": "13:15", + "doctor_name": "Women's Pelvic Health Institute - Peter Castillo MD, FACOG" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-09", + "appointment_time": "13:00", + "average_rating": "5.00", + "doctor_name": "Women's Pelvic Health Institute - Peter Castillo MD, FACOG", + "phone_number": "925-905-9922", + "street_address": "1210 Alhambra Avenue", + "type": "Gynecologist" + } + ], + "slots": [ + { + "exclusive_end": 92, + "slot": "street_address", + "start": 72 + }, + { + "exclusive_end": 129, + "slot": "phone_number", + "start": 117 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment has been booked successfully. The office is located at 1210 Alhambra Avenue. Their office number is 925-905-9922" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1:15 pm", + "quarter past 1 in the afternoon" + ], + "doctor_name": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG", + "Women's Pelvic Health Institute - Peter castillo MD, FACOG" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great. Thank you" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "your welcome. Can I assist you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 9th", + "the 9th" + ], + "appointment_time": [ + "1:15 pm", + "quarter past 1 in the afternoon" + ], + "doctor_name": [ + "Women's Pelvic Health Institute - Peter Castillo MD, FACOG", + "Women's Pelvic Health Institute - Peter castillo MD, FACOG" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. that will be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, Have a wonderful day" + } + ] + }, + { + "dialogue_id": "36_00098", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Edward E. 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Book it at five in the evening." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Edward E. Manche, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Edward E. Manche, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:00" + ], + "slot": "appointment_time", + "values": [ + "5 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 80, + "slot": "doctor_name", + "start": 56 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 84 + }, + { + "exclusive_end": 102, + "slot": "appointment_date", + "start": 92 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Let's confirm the details. You have an appointmnet with Dr. Edward E. Manche, MD at 5 pm on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:15" + ], + "slot": "appointment_time", + "values": [ + "17:15" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 29, + "slot": "appointment_time", + "start": 24 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 14th" + ], + "appointment_time": [ + "17:15" + ], + "doctor_name": [ + "Dr. Edward E. Manche, MD", + "Dr. Edward Manche" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, actually book it at 17:15." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Edward E. Manche, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Edward E. 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Manche, MD", + "Dr. Edward Manche" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes. Can you tell me the rating?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "5.00" + ], + "slot": "average_rating", + "values": [ + "5.0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "Dr. Edward E. Manche, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Edward E. Manche, MD" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:30" + ], + "slot": "appointment_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "17:15", + "doctor_name": "Dr. Edward E. Manche, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "17:30", + "average_rating": "5.00", + "doctor_name": "Dr. Edward E. Manche, MD", + "phone_number": "650-498-7020", + "street_address": "1300 Crane Street", + "type": "Ophthalmologist" + } + ], + "slots": [ + { + "exclusive_end": 56, + "slot": "average_rating", + "start": 53 + }, + { + "exclusive_end": 92, + "slot": "doctor_name", + "start": 68 + }, + { + "exclusive_end": 106, + "slot": "appointment_date", + "start": 96 + }, + { + "exclusive_end": 117, + "slot": "appointment_time", + "start": 110 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry I couldn't book the appointment. The rating is 5.0. How about Dr. Edward E. Manche, MD on March 14th at 5:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 14th" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Edward E. Manche, MD", + "Dr. Edward Manche" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yeah that's fine if the other is not available." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-14", + "appointment_time": "17:30", + "doctor_name": "Dr. Edward E. Manche, MD" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-14", + "appointment_time": "17:30", + "average_rating": "5.00", + "doctor_name": "Dr. Edward E. Manche, MD", + "phone_number": "650-498-7020", + "street_address": "1300 Crane Street", + "type": "Ophthalmologist" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have successfully booked the appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "March 14th" + ], + "appointment_time": [ + "5:30 pm" + ], + "doctor_name": [ + "Dr. Edward E. Manche, MD", + "Dr. Edward Manche" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank's. That's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00099", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I have an idea to visit a Doctor." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "doctor_name", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_date", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to visit the doctor? Do you have any particular time for visit and which doctor do you want to meet?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Elwood Kronick, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Elwood Kronick" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "the 14th" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 in the morning" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 18, + "slot": "doctor_name", + "start": 0 + }, + { + "exclusive_end": 100, + "slot": "appointment_date", + "start": 92 + }, + { + "exclusive_end": 121, + "slot": "appointment_time", + "start": 104 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "the 14th" + ], + "appointment_time": [ + "11 in the morning" + ], + "doctor_name": [ + "Dr. Elwood Kronick" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Dr. Elwood Kronick is the doctor whom I want to meet and please make a booking for visit on the 14th at 11 in the morning." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Elwood Kronick, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Elwood Kronick, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:00" + ], + "slot": "appointment_time", + "values": [ + "11 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "appointment_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 71, + "slot": "doctor_name", + "start": 49 + }, + { + "exclusive_end": 94, + "slot": "appointment_time", + "start": 89 + }, + { + "exclusive_end": 85, + "slot": "appointment_date", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Okay, please confirm to make an appointment with Dr. Elwood Kronick, MD on March 14th at 11 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "8th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 o\"clock in the afternoon" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 88, + "slot": "appointment_date", + "start": 76 + }, + { + "exclusive_end": 72, + "slot": "appointment_time", + "start": 45 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of March" + ], + "appointment_time": [ + "12 o\"clock in the afternoon" + ], + "doctor_name": [ + "Dr. Elwood Kronick", + "Dr. Elwood Kronick, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please change the schedule of appointment to 12 o\"clock in the afternoon on 8th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 28, + "slot": "appointment_time", + "start": 23 + }, + { + "exclusive_end": 43, + "slot": "appointment_date", + "start": 32 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Schedule is changed to 12 pm on next Friday. Please confirm to make an appointment." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "street_address", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "average_rating", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [ + "average_rating", + "street_address" + ], + "slot_values": { + "appointment_date": [ + "8th of March", + "next Friday" + ], + "appointment_time": [ + "12 o\"clock in the afternoon", + "12 pm" + ], + "doctor_name": [ + "Dr. Elwood Kronick", + "Dr. Elwood Kronick, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is fine. Get me the address and their rating for my reference." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "12:00", + "doctor_name": "Dr. Elwood Kronick, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Unfortunately I could not book your appointment. Can I help you in any other way?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Donald R. Dossett, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Donald Dossett" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 51, + "slot": "doctor_name", + "start": 33 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of March", + "next Friday" + ], + "appointment_time": [ + "12 o\"clock in the afternoon", + "12 pm" + ], + "doctor_name": [ + "Dr. Donald Dossett" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, try to get appointment with Dr. Donald Dossett." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Donald R. Dossett, MD" + ], + "slot": "doctor_name", + "values": [ + "Dr. Donald R. Dossett, MD" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:00" + ], + "slot": "appointment_time", + "values": [ + "12 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "appointment_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 64, + "slot": "doctor_name", + "start": 39 + }, + { + "exclusive_end": 88, + "slot": "appointment_time", + "start": 83 + }, + { + "exclusive_end": 79, + "slot": "appointment_date", + "start": 68 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm to get appointment with Dr. Donald R. Dossett, MD on next Friday at 12 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of March", + "next Friday" + ], + "appointment_time": [ + "12 o\"clock in the afternoon", + "12 pm" + ], + "doctor_name": [ + "Dr. Donald Dossett", + "Dr. Donald R. Dossett, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, go ahead." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_FAILURE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-08", + "appointment_time": "12:00", + "doctor_name": "Dr. Donald R. Dossett, MD" + } + }, + "service_results": [], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, that is also not possible and I couldn't make it. Anything else you need?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "8th of March", + "next Friday" + ], + "appointment_time": [ + "12 o\"clock in the afternoon", + "12 pm" + ], + "doctor_name": [ + "Dr. Donald Dossett", + "Dr. Donald R. Dossett, MD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks for your work." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00100", + "services": [ + "Services_3" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Dr. Philip R. Lindstrom, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Philip Lindstrom" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "this Sunday" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "BookAppointment" + ], + "slot": "intent", + "values": [ + "BookAppointment" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 60, + "slot": "doctor_name", + "start": 40 + }, + { + "exclusive_end": 72, + "slot": "appointment_date", + "start": 61 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this Sunday" + ], + "doctor_name": [ + "Dr. Philip Lindstrom" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you book me a doctor's appointment? Dr. Philip Lindstrom this Sunday please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "appointment_time", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Of course. What time do you want to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "14:15" + ], + "slot": "appointment_time", + "values": [ + "2:15 in the afternoon" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 29, + "slot": "appointment_time", + "start": 8 + } + ], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "this Sunday" + ], + "appointment_time": [ + "2:15 in the afternoon" + ], + "doctor_name": [ + "Dr. Philip Lindstrom" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Make it 2:15 in the afternoon" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Dr. Philip R. Lindstrom, DO" + ], + "slot": "doctor_name", + "values": [ + "Dr. Philip R. Lindstrom, DO" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "14:15" + ], + "slot": "appointment_time", + "values": [ + "2:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "appointment_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Services_3", + "slots": [ + { + "exclusive_end": 43, + "slot": "doctor_name", + "start": 16 + }, + { + "exclusive_end": 54, + "slot": "appointment_time", + "start": 47 + }, + { + "exclusive_end": 80, + "slot": "appointment_date", + "start": 62 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: Dr. Philip R. Lindstrom, DO at 2:15 pm on the day after tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "day after tomorrow", + "this Sunday" + ], + "appointment_time": [ + "2:15 in the afternoon", + "2:15 pm" + ], + "doctor_name": [ + "Dr. Philip Lindstrom", + "Dr. Philip R. Lindstrom, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes please" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "service_call": { + "method": "BookAppointment", + "parameters": { + "appointment_date": "2019-03-03", + "appointment_time": "14:15", + "doctor_name": "Dr. Philip R. Lindstrom, DO" + } + }, + "service_results": [ + { + "appointment_date": "2019-03-03", + "appointment_time": "14:00", + "average_rating": "4.00", + "doctor_name": "Dr. Philip R. Lindstrom, DO", + "phone_number": "408-972-7000", + "street_address": "455 Oconnor Drive #210", + "type": "General Practitioner" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your appointment is confirmed" + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [], + "state": { + "active_intent": "BookAppointment", + "requested_slots": [], + "slot_values": { + "appointment_date": [ + "day after tomorrow", + "this Sunday" + ], + "appointment_time": [ + "2:15 in the afternoon", + "2:15 pm" + ], + "doctor_name": [ + "Dr. Philip Lindstrom", + "Dr. Philip R. Lindstrom, DO" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks so much" + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Services_3", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Cheers." + } + ] + }, + { + "dialogue_id": "36_00101", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Search for one way flights. I like Southwest Airlines the bes." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there a place you have in mind? When and where do you leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "NYC" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "SF" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "departure_date", + "values": [ + "8th of this month" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 23, + "slot": "origin_city", + "start": 20 + }, + { + "exclusive_end": 29, + "slot": "destination_city", + "start": 27 + }, + { + "exclusive_end": 73, + "slot": "departure_date", + "start": 56 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am traveling from NYC to SF. I will be leaving on the 8th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:30" + ], + "slot": "outbound_departure_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "218" + ], + "slot": "price", + "values": [ + "$218" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_city": "San Francisco", + "origin_city": "New York" + } + }, + "service_results": [ + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "16:56", + "outbound_departure_time": "13:30", + "passengers": "1", + "price": "218", + "refundable": "True", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 92, + "slot": "outbound_departure_time", + "start": 85 + }, + { + "exclusive_end": 107, + "slot": "price", + "start": 103 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found one flight for you. It is a Southwest Airlines flight with 0 stops leaves at 1:30 pm. It costs $218." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "refundable" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could I get a refund if I needed one?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "refundable", + "values": [ + "True" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes it is refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When will the outbound flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "16:56" + ], + "slot": "outbound_arrival_time", + "values": [ + "4:56 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 21, + "slot": "outbound_arrival_time", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It arrives at 4:56 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "1:30 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight works for me. Pleae search for round trip flights." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you get back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "return_date", + "values": [ + "10th of this month" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "return_date", + "start": 34 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "return_date": [ + "10th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would prefer to get back on the 10th of this month" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:30" + ], + "slot": "outbound_departure_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "20:10" + ], + "slot": "inbound_departure_time", + "values": [ + "8:10 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "214" + ], + "slot": "price", + "values": [ + "$214" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_city": "San Francisco", + "origin_city": "New York", + "return_date": "2019-03-10" + } + }, + "service_results": [ + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "05:36", + "inbound_departure_time": "20:10", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "16:56", + "outbound_departure_time": "13:30", + "passengers": "1", + "price": "214", + "refundable": "True", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 102, + "slot": "outbound_departure_time", + "start": 95 + }, + { + "exclusive_end": 135, + "slot": "inbound_departure_time", + "start": 128 + }, + { + "exclusive_end": 150, + "slot": "price", + "start": 146 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have 1 convenient flight for your trip on Southwest Airlines. The outbound flight departs at 1:30 pm and the return leaves at 8:10 pm. It costs $214 in total." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "return_date": [ + "10th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the return flight leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "05:36" + ], + "slot": "inbound_arrival_time", + "values": [ + "5:36 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "inbound_arrival_time", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The return flight arrives at 5:36 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "refundable" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "return_date": [ + "10th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could I get a refund if I needed one?elwhat if i was dying" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "refundable", + "values": [ + "True" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes it is refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "8:10 pm" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "return_date": [ + "10th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds good. I would like to go on a short trip. Would you help me to buy flight tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "San Francisco" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "departure_date", + "values": [ + "next Friday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "return_date", + "values": [ + "March 10th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:30" + ], + "slot": "outbound_departure_time", + "values": [ + "1:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "20:10" + ], + "slot": "inbound_departure_time", + "values": [ + "8:10 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "origin_city", + "start": 40 + }, + { + "exclusive_end": 65, + "slot": "destination_city", + "start": 52 + }, + { + "exclusive_end": 99, + "slot": "departure_date", + "start": 88 + }, + { + "exclusive_end": 141, + "slot": "return_date", + "start": 131 + }, + { + "exclusive_end": 110, + "slot": "outbound_departure_time", + "start": 103 + }, + { + "exclusive_end": 152, + "slot": "inbound_departure_time", + "start": 145 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that you will leave from New York to San Francisco on Southwest Airlines next Friday at 1:30 pm. You will return on March 10th at 8:10 pm. You will take Economy class for 1 passenger." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month", + "next Friday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "8:10 pm" + ], + "origin_city": [ + "NYC", + "New York" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "10th of this month", + "March 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that is right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_city": "San Francisco", + "inbound_departure_time": "20:10", + "origin_city": "New York", + "outbound_departure_time": "13:30", + "passengers": "1", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "05:36", + "inbound_departure_time": "20:10", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "16:56", + "outbound_departure_time": "13:30", + "passengers": "1", + "price": "214", + "refundable": "True", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month", + "next Friday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "8:10 pm" + ], + "origin_city": [ + "NYC", + "New York" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "10th of this month", + "March 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for helping." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I could be of assistance with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "8th of this month", + "next Friday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "8:10 pm" + ], + "origin_city": [ + "NYC", + "New York" + ], + "outbound_departure_time": [ + "1:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "10th of this month", + "March 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that is it. Thanks though." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy your day." + } + ] + }, + { + "dialogue_id": "36_00102", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like a one-way flight." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What date are you departing?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "departure_date", + "values": [ + "4th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 34, + "slot": "departure_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "4th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am departing on the 4th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What city are you departing from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Atlanta" + ], + "slot": "origin_city", + "values": [ + "Atlanta" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "origin_city", + "start": 22 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "4th of March" + ], + "origin_city": [ + "Atlanta" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am departing out of Atlanta." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you going to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "SF" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "destination_city", + "start": 43 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "4th of March" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Atlanta" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am with three people and we are going to SF." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:40" + ], + "slot": "outbound_departure_time", + "values": [ + "11:40 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "176" + ], + "slot": "price", + "values": [ + "$176" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-04", + "destination_city": "San Francisco", + "origin_city": "Atlanta", + "passengers": "3" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "14:06", + "outbound_departure_time": "11:40", + "passengers": "3", + "price": "176", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "1", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "20:11", + "outbound_departure_time": "14:10", + "passengers": "3", + "price": "296", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "17:55", + "passengers": "3", + "price": "165", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "12:06", + "outbound_departure_time": "09:40", + "passengers": "3", + "price": "175", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 64, + "slot": "outbound_departure_time", + "start": 56 + }, + { + "exclusive_end": 95, + "slot": "price", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found an American Airlines flight leaving tomorrow at 11:40 am with 0 stops. The cost is $176." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Atlanta" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you find something else, preferably with United Airlines?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "09:40" + ], + "slot": "outbound_departure_time", + "values": [ + "9:40 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "175" + ], + "slot": "price", + "values": [ + "$175" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_city": "San Francisco", + "origin_city": "Atlanta", + "passengers": "3" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "12:06", + "outbound_departure_time": "09:40", + "passengers": "3", + "price": "175", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 55, + "slot": "outbound_departure_time", + "start": 48 + }, + { + "exclusive_end": 83, + "slot": "price", + "start": 79 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found a United Airlines flight that leaves at 9:40 am with 0 stops. It costs $175." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Atlanta" + ], + "outbound_departure_time": [ + "9:40 am" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That works for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Shall I buy tickets for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "return_date", + "values": [ + "Wednesday next week" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 90, + "slot": "return_date", + "start": 71 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Atlanta" + ], + "outbound_departure_time": [ + "9:40 am" + ], + "passengers": [ + "3" + ], + "return_date": [ + "Wednesday next week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, not right now. Can you find round trip tickets for when I get back Wednesday next week?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "09:40" + ], + "slot": "outbound_departure_time", + "values": [ + "9:40 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "18:10" + ], + "slot": "inbound_departure_time", + "values": [ + "6:10 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "228" + ], + "slot": "price", + "values": [ + "$228" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_city": "San Francisco", + "origin_city": "Atlanta", + "passengers": "3", + "return_date": "2019-03-06" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "04:14", + "inbound_departure_time": "18:10", + "number_stops": "1", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "12:06", + "outbound_departure_time": "09:40", + "passengers": "3", + "price": "228", + "refundable": "False", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 88, + "slot": "outbound_departure_time", + "start": 81 + }, + { + "exclusive_end": 124, + "slot": "inbound_departure_time", + "start": 117 + }, + { + "exclusive_end": 142, + "slot": "price", + "start": 138 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Search revealed 1 flight for you. It is a United Airlines flight that departs at 9:40 am. The return departure is at 6:10 pm and it costs $228." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "6:10 pm" + ], + "origin_city": [ + "Atlanta" + ], + "outbound_departure_time": [ + "9:40 am" + ], + "passengers": [ + "3" + ], + "return_date": [ + "Wednesday next week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That works for me. Can you buy tickets for my short trip?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Atlanta" + ], + "slot": "origin_city", + "values": [ + "Atlanta" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "San Francisco" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "departure_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "return_date", + "values": [ + "next Wednesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "09:40" + ], + "slot": "outbound_departure_time", + "values": [ + "9:40 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:10" + ], + "slot": "inbound_departure_time", + "values": [ + "6:10 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 60, + "slot": "origin_city", + "start": 53 + }, + { + "exclusive_end": 77, + "slot": "destination_city", + "start": 64 + }, + { + "exclusive_end": 127, + "slot": "departure_date", + "start": 116 + }, + { + "exclusive_end": 193, + "slot": "return_date", + "start": 179 + }, + { + "exclusive_end": 138, + "slot": "outbound_departure_time", + "start": 131 + }, + { + "exclusive_end": 178, + "slot": "inbound_departure_time", + "start": 171 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You want 3 tickets in Economy class for a fight from Atlanta to San Francisco on United Airlines. The flight leaves next Monday at 9:40 am and the return flight leaves at 6:10 pm next Wednesday. Is that right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March", + "next Monday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "6:10 pm" + ], + "origin_city": [ + "Atlanta" + ], + "outbound_departure_time": [ + "9:40 am" + ], + "passengers": [ + "3" + ], + "return_date": [ + "Wednesday next week", + "next Wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is right." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_city": "San Francisco", + "inbound_departure_time": "18:10", + "origin_city": "Atlanta", + "outbound_departure_time": "09:40", + "passengers": "3", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "04:14", + "inbound_departure_time": "18:10", + "number_stops": "1", + "origin_airport": "Hartsfield-Jackson International Airport", + "origin_city": "Atlanta", + "outbound_arrival_time": "12:06", + "outbound_departure_time": "09:40", + "passengers": "3", + "price": "228", + "refundable": "False", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your flight has been booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "4th of March", + "next Monday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "6:10 pm" + ], + "origin_city": [ + "Atlanta" + ], + "outbound_departure_time": [ + "9:40 am" + ], + "passengers": [ + "3" + ], + "return_date": [ + "Wednesday next week", + "next Wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for everything. That is all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00103", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I will be traveling soon. I need a one way flight." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you know your departure date and where are you leaving from? Where would you like to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Las Vegas" + ], + "slot": "origin_city", + "values": [ + "Las Vegas" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "SF" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "departure_date", + "values": [ + "Friday next week" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "origin_city", + "start": 45 + }, + { + "exclusive_end": 73, + "slot": "destination_city", + "start": 71 + }, + { + "exclusive_end": 41, + "slot": "departure_date", + "start": 25 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Las Vegas" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to leave on Friday next week to Las Vegas, departing from SF." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "05:30" + ], + "slot": "outbound_departure_time", + "values": [ + "5:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "98" + ], + "slot": "price", + "values": [ + "$98" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-08", + "destination_city": "San Francisco", + "origin_city": "Las Vegas" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "07:05", + "outbound_departure_time": "05:30", + "passengers": "1", + "price": "98", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "00:25", + "outbound_departure_time": "22:50", + "passengers": "1", + "price": "99", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "11:30", + "outbound_departure_time": "09:55", + "passengers": "1", + "price": "97", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "16:40", + "outbound_departure_time": "15:05", + "passengers": "1", + "price": "103", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 124, + "slot": "outbound_departure_time", + "start": 117 + }, + { + "exclusive_end": 101, + "slot": "price", + "start": 98 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There are 4 flights that match your criteria. There is an American Airlines flight with a cost of $98. It departs at 5:30 am and it has 0 stops." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want to book a ticket?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, not yet. Are there return flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you be returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "return_date", + "values": [ + "the 10th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 22, + "slot": "return_date", + "start": 14 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ], + "return_date": [ + "the 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will return the 10th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "05:30" + ], + "slot": "outbound_departure_time", + "values": [ + "5:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:30" + ], + "slot": "inbound_departure_time", + "values": [ + "5:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "105" + ], + "slot": "price", + "values": [ + "$105" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_city": "San Francisco", + "origin_city": "Las Vegas", + "return_date": "2019-03-10" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "19:05", + "inbound_departure_time": "17:30", + "number_stops": "0", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "07:05", + "outbound_departure_time": "05:30", + "passengers": "1", + "price": "105", + "refundable": "False", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 129, + "slot": "outbound_departure_time", + "start": 122 + }, + { + "exclusive_end": 152, + "slot": "inbound_departure_time", + "start": 145 + }, + { + "exclusive_end": 106, + "slot": "price", + "start": 102 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is 1 flight that matches your criteria. There is a flight from American Airlines with a cost of $105, it departs at 5:30 am and returns at 5:30 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "5:30 pm" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ], + "return_date": [ + "the 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want to buy a ticket for the flight?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "5:30 pm" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ], + "return_date": [ + "the 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I don't want to." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "Friday next week" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "5:30 pm" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "5:30 am" + ], + "return_date": [ + "the 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that would be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00104", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I would like a one-way flight please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What city are you flying out of? When are you leaving?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "origin_city", + "values": [ + "SF" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "11th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 41, + "slot": "departure_date", + "start": 28 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "origin_city": [ + "SF" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving from SF on the 11th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you going?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "NYC" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 17, + "slot": "destination_city", + "start": 14 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am going to NYC." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:35" + ], + "slot": "outbound_departure_time", + "values": [ + "8:35 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "215" + ], + "slot": "price", + "values": [ + "$215" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "5" + ], + "slot": "count", + "values": [ + "5" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "New York", + "origin_city": "San Francisco" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "18:01", + "outbound_departure_time": "08:35", + "passengers": "1", + "price": "215", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "05:56", + "outbound_departure_time": "20:30", + "passengers": "1", + "price": "213", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "10:55", + "passengers": "1", + "price": "185", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "05:36", + "outbound_departure_time": "20:10", + "passengers": "1", + "price": "218", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "15:16", + "outbound_departure_time": "05:50", + "passengers": "1", + "price": "228", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 85, + "slot": "outbound_departure_time", + "start": 78 + }, + { + "exclusive_end": 110, + "slot": "price", + "start": 106 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 5 flights including an Alaska Airlines flight with 0 stops leaving at 8:35 am. The ticket cost is $215." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Are there other flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "20:30" + ], + "slot": "outbound_departure_time", + "values": [ + "8:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "213" + ], + "slot": "price", + "values": [ + "$213" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 68, + "slot": "outbound_departure_time", + "start": 61 + }, + { + "exclusive_end": 93, + "slot": "price", + "start": 89 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight with 0 stops leaving at 8:30 pm. The ticket cost is $213." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport does it leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "SFO International Airport" + ], + "slot": "origin_airport", + "values": [ + "SFO International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "origin_airport", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight leaves from SFO International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you have other flights? There are 4 of us traveling." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "185" + ], + "slot": "price", + "values": [ + "$185" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "New York", + "origin_city": "San Francisco", + "passengers": "4" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "18:01", + "outbound_departure_time": "08:35", + "passengers": "4", + "price": "215", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "05:56", + "outbound_departure_time": "20:30", + "passengers": "4", + "price": "213", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "10:55", + "passengers": "4", + "price": "185", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "05:36", + "outbound_departure_time": "20:10", + "passengers": "4", + "price": "218", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "15:16", + "outbound_departure_time": "05:50", + "passengers": "4", + "price": "228", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 65, + "slot": "outbound_departure_time", + "start": 57 + }, + { + "exclusive_end": 93, + "slot": "price", + "start": 89 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a Delta Airlines flight with 0 stops leaving at 10:55 am and the ticket cost is $185." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "outbound_arrival_time" + ], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does it arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "20:21" + ], + "slot": "outbound_arrival_time", + "values": [ + "8:21 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "outbound_arrival_time", + "start": 22 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight arrives at 8:21 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight is perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want to make the reservation?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Not at this time." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "May I further assist you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am looking for a round trip flight in economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "the 13th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "return_date", + "start": 23 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "origin_city": [ + "SF" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to come back on the 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:30" + ], + "slot": "inbound_departure_time", + "values": [ + "7:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "245" + ], + "slot": "price", + "values": [ + "$245" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_city": "New York", + "origin_city": "San Francisco", + "passengers": "4", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "12:50", + "inbound_departure_time": "07:30", + "number_stops": "1", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "10:55", + "passengers": "4", + "price": "245", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 89, + "slot": "outbound_departure_time", + "start": 81 + }, + { + "exclusive_end": 129, + "slot": "inbound_departure_time", + "start": 122 + }, + { + "exclusive_end": 48, + "slot": "price", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 Delta Airlines flight which costs $245. The departure flight leaves at 10:55 am and the return flight leaves at 7:30 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "NYC" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "SF" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is perfect. Can you buy the tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "San Francisco" + ], + "slot": "origin_city", + "values": [ + "San Francisco" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "March 11th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "March 13th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "07:30" + ], + "slot": "inbound_departure_time", + "values": [ + "7:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 59, + "slot": "origin_city", + "start": 46 + }, + { + "exclusive_end": 71, + "slot": "destination_city", + "start": 63 + }, + { + "exclusive_end": 129, + "slot": "departure_date", + "start": 119 + }, + { + "exclusive_end": 170, + "slot": "return_date", + "start": 160 + }, + { + "exclusive_end": 141, + "slot": "outbound_departure_time", + "start": 133 + }, + { + "exclusive_end": 181, + "slot": "inbound_departure_time", + "start": 174 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm you want 4 tickets to fly from San Francisco to New York on Delta Airlines in economy. The departure is March 11th at 10:55 am and the return is March 13th at 7:30 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March", + "March 11th" + ], + "destination_city": [ + "NYC", + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "SF", + "San Francisco" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is perfect. When does the returning flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:50" + ], + "slot": "inbound_arrival_time", + "values": [ + "12:50 pm" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_city": "New York", + "inbound_departure_time": "07:30", + "origin_city": "San Francisco", + "outbound_departure_time": "10:55", + "passengers": "4", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "12:50", + "inbound_departure_time": "07:30", + "number_stops": "1", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "10:55", + "passengers": "4", + "price": "245", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 68, + "slot": "inbound_arrival_time", + "start": 60 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The reservation is successful. The return flight arrives at 12:50 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March", + "March 11th" + ], + "destination_city": [ + "NYC", + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "SF", + "San Francisco" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airports are the flight departing from and arriving to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "JFK International Airport" + ], + "slot": "destination_airport", + "values": [ + "JFK International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "SFO International Airport" + ], + "slot": "origin_airport", + "values": [ + "SFO International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 84, + "slot": "destination_airport", + "start": 59 + }, + { + "exclusive_end": 43, + "slot": "origin_airport", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight leaves SFO International Airport and arrives at JFK International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of March", + "March 11th" + ], + "destination_city": [ + "NYC", + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "SF", + "San Francisco" + ], + "outbound_departure_time": [ + "10:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you very much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "See you soon!" + } + ] + }, + { + "dialogue_id": "36_00105", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "departure_date", + "values": [ + "March 5th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "departure_date", + "start": 36 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 5th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need a oneway flight departing on March 5th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When and where are you departing from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "destination_city", + "values": [ + "LAX" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Mexico City" + ], + "slot": "origin_city", + "values": [ + "Mexico City" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 83, + "slot": "destination_city", + "start": 80 + }, + { + "exclusive_end": 62, + "slot": "origin_city", + "start": 51 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "origin_city": [ + "Mexico City" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to travel on United Airlines departing from Mexico City and traveling to LAX." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "20:45" + ], + "slot": "outbound_departure_time", + "values": [ + "8:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "152" + ], + "slot": "price", + "values": [ + "$152" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_city": "Los Angeles", + "origin_city": "Mexico City" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_airport": "LAX International Airport", + "destination_city": "Los Angeles", + "number_stops": "0", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "22:05", + "outbound_departure_time": "20:45", + "passengers": "1", + "price": "152", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 57, + "slot": "outbound_departure_time", + "start": 50 + }, + { + "exclusive_end": 79, + "slot": "price", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a flight on United Airlines departing at 8:45 pm with 0 stops for $152." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "origin_city": [ + "Mexico City" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport will you be departing from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Benito Juarez International Airport" + ], + "slot": "origin_airport", + "values": [ + "Benito Juarez International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 63, + "slot": "origin_airport", + "start": 28 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight will depart from Benito Juarez International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "return_date", + "values": [ + "7th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 66, + "slot": "return_date", + "start": 49 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "origin_city": [ + "Mexico City" + ], + "outbound_departure_time": [ + "8:45 pm" + ], + "return_date": [ + "7th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good. I need a return flight for the 7th of this month on economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "20:45" + ], + "slot": "outbound_departure_time", + "values": [ + "8:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "04:25" + ], + "slot": "inbound_departure_time", + "values": [ + "4:25 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "148" + ], + "slot": "price", + "values": [ + "$148" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_city": "Los Angeles", + "origin_city": "Mexico City", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_airport": "LAX International Airport", + "destination_city": "Los Angeles", + "inbound_arrival_time": "09:45", + "inbound_departure_time": "04:25", + "number_stops": "0", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "22:05", + "outbound_departure_time": "20:45", + "passengers": "1", + "price": "148", + "refundable": "False", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 57, + "slot": "outbound_departure_time", + "start": 50 + }, + { + "exclusive_end": 93, + "slot": "inbound_departure_time", + "start": 86 + }, + { + "exclusive_end": 120, + "slot": "price", + "start": 116 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is 1 flight on United Airlines departing at 8:45 pm on the outbound date and at 4:25 am on returning date for $148." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport", + "refundable" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "origin_city": [ + "Mexico City" + ], + "outbound_departure_time": [ + "8:45 pm" + ], + "return_date": [ + "7th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Is the ticket refundable and from what airport does it arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "LAX International Airport" + ], + "slot": "destination_airport", + "values": [ + "LAX International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 67, + "slot": "destination_airport", + "start": 42 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It is a non refundable ticket arriving at LAX International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "inbound_departure_time": [ + "4:25 am" + ], + "origin_city": [ + "Mexico City" + ], + "outbound_departure_time": [ + "8:45 pm" + ], + "return_date": [ + "7th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is perfect." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Should I book it?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 5th" + ], + "destination_city": [ + "LAX" + ], + "inbound_departure_time": [ + "4:25 am" + ], + "origin_city": [ + "Mexico City" + ], + "outbound_departure_time": [ + "8:45 pm" + ], + "return_date": [ + "7th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thanks. That's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Enjoy your day." + } + ] + }, + { + "dialogue_id": "36_00106", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to get away quick. Get me a ticket will you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, I'll try. When will you leave? Where are you wanting to fly?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Delhi" + ], + "slot": "origin_city", + "values": [ + "New Delhi" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Chicago" + ], + "slot": "destination_city", + "values": [ + "Chi-town" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "departure_date", + "values": [ + "10th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 27, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 49, + "slot": "destination_city", + "start": 41 + }, + { + "exclusive_end": 77, + "slot": "departure_date", + "start": 64 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "origin_city": [ + "New Delhi" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm headed out of New Delhi and going to Chi-town. I am leaving 10th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:45" + ], + "slot": "outbound_departure_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "258" + ], + "slot": "price", + "values": [ + "$258" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-10", + "destination_city": "Chicago", + "origin_city": "Delhi" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-10", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "number_stops": "0", + "origin_airport": "Indira Gandhi International Airport", + "origin_city": "Delhi", + "outbound_arrival_time": "13:29", + "outbound_departure_time": "13:45", + "passengers": "1", + "price": "258", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "number_stops": "1", + "origin_airport": "Indira Gandhi International Airport", + "origin_city": "Delhi", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "01:10", + "passengers": "1", + "price": "406", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 41, + "slot": "outbound_departure_time", + "start": 34 + }, + { + "exclusive_end": 89, + "slot": "price", + "start": 85 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "American Airlines has a flight at 1:45 pm with 0 layovers. The price on that is only $258." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "origin_city": [ + "New Delhi" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What other options are there?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "01:10" + ], + "slot": "outbound_departure_time", + "values": [ + "1:10 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "406" + ], + "slot": "price", + "values": [ + "$406" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "outbound_departure_time", + "start": 38 + }, + { + "exclusive_end": 85, + "slot": "price", + "start": 81 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a United Airlines leaving at 1:10 am. with 1 stop. It's more. It cost's $406." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "return_date", + "values": [ + "12th of March" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 98, + "slot": "return_date", + "start": 85 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "origin_city": [ + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "return_date": [ + "12th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Ok, That's good, how about if I get a return ticket at the same time and get back on 12th of March?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "01:10" + ], + "slot": "outbound_departure_time", + "values": [ + "1:10 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:45" + ], + "slot": "inbound_departure_time", + "values": [ + "12:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "433" + ], + "slot": "price", + "values": [ + "$433" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_city": "Chicago", + "origin_city": "Delhi", + "return_date": "2019-03-12" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "inbound_arrival_time": "20:39", + "inbound_departure_time": "12:45", + "number_stops": "1", + "origin_airport": "Indira Gandhi International Airport", + "origin_city": "Delhi", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "01:10", + "passengers": "1", + "price": "433", + "refundable": "False", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 56, + "slot": "outbound_departure_time", + "start": 49 + }, + { + "exclusive_end": 95, + "slot": "inbound_departure_time", + "start": 87 + }, + { + "exclusive_end": 120, + "slot": "price", + "start": 116 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a United Airlines flight that leaves at 1:10 am. The return on that leaves at 12:45 pm. Your cost in US is $433." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "origin_city": [ + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "return_date": [ + "12th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When do I arrive after leaving New Delhi? When does the return get back to New Delhi?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "20:39" + ], + "slot": "inbound_arrival_time", + "values": [ + "8:39 pm" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "13:37" + ], + "slot": "outbound_arrival_time", + "values": [ + "1:37 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 39, + "slot": "inbound_arrival_time", + "start": 32 + }, + { + "exclusive_end": 77, + "slot": "outbound_arrival_time", + "start": 70 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Return flight is landing around 8:39 pm. Your trip out will arrive at 1:37 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "return_date": [ + "12th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Lets put that in ink. I'll do it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'll get the tickets if you want." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March" + ], + "destination_city": [ + "Chi-town" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "return_date": [ + "12th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Please do it. Make sure I get the best Economy rate." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Delhi" + ], + "slot": "origin_city", + "values": [ + "Delhi" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Chicago" + ], + "slot": "destination_city", + "values": [ + "Chicago" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "departure_date", + "values": [ + "March 10th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "return_date", + "values": [ + "March 12th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "01:10" + ], + "slot": "outbound_departure_time", + "values": [ + "1:10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:45" + ], + "slot": "inbound_departure_time", + "values": [ + "12:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "origin_city", + "start": 20 + }, + { + "exclusive_end": 120, + "slot": "destination_city", + "start": 113 + }, + { + "exclusive_end": 58, + "slot": "departure_date", + "start": 48 + }, + { + "exclusive_end": 131, + "slot": "return_date", + "start": 121 + }, + { + "exclusive_end": 69, + "slot": "outbound_departure_time", + "start": 62 + }, + { + "exclusive_end": 143, + "slot": "inbound_departure_time", + "start": 135 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Here we go: Leaving Delhi on United Airlines on March 10th at 1:10 am on economy 1 passenger. You'll return from Chicago March 12th at 12:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March", + "March 10th" + ], + "destination_city": [ + "Chi-town", + "Chicago" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "Delhi", + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Correct, except the most important part. I have four people in my group." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "return_date", + "values": [ + "March 12th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 81, + "slot": "return_date", + "start": 71 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, just to re clarify. number of tickets is 4 and your return date is March 12th?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March", + "March 10th" + ], + "destination_city": [ + "Chi-town", + "Chicago" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "Delhi", + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, you finally see the light. Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_city": "Chicago", + "inbound_departure_time": "12:45", + "origin_city": "Delhi", + "outbound_departure_time": "01:10", + "passengers": "4", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "inbound_arrival_time": "20:39", + "inbound_departure_time": "12:45", + "number_stops": "1", + "origin_airport": "Indira Gandhi International Airport", + "origin_city": "Delhi", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "01:10", + "passengers": "4", + "price": "433", + "refundable": "False", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have the tickets (4) for you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March", + "March 10th" + ], + "destination_city": [ + "Chi-town", + "Chicago" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "Delhi", + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport will I touch down in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "O'Hare International Airport" + ], + "slot": "destination_airport", + "values": [ + "O'Hare International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 50, + "slot": "destination_airport", + "start": 22 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You'll be in the busy O'Hare International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March", + "March 10th" + ], + "destination_city": [ + "Chi-town", + "Chicago" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "Delhi", + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's a good one. Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is left for you to get?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "10th of March", + "March 10th" + ], + "destination_city": [ + "Chi-town", + "Chicago" + ], + "inbound_departure_time": [ + "12:45 pm" + ], + "origin_city": [ + "Delhi", + "New Delhi" + ], + "outbound_departure_time": [ + "1:10 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nothing, I'm great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good time, fly safe." + } + ] + }, + { + "dialogue_id": "36_00107", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "NY" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "origin_city", + "start": 46 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am looking for one-way flights leaving from NY." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you plan to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "departure_date", + "values": [ + "2nd of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 32, + "slot": "departure_date", + "start": 20 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "2nd of March" + ], + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving on the 2nd of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is your destination?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Portland" + ], + "slot": "destination_city", + "values": [ + "Portland" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 26, + "slot": "destination_city", + "start": 18 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am traveling to Portland." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "04:05" + ], + "slot": "outbound_departure_time", + "values": [ + "4:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "315" + ], + "slot": "price", + "values": [ + "$315" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-02", + "destination_city": "Portland", + "origin_city": "New York" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "09:55", + "outbound_departure_time": "04:05", + "passengers": "1", + "price": "315", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "21:33", + "outbound_departure_time": "14:35", + "passengers": "1", + "price": "310", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "23:53", + "outbound_departure_time": "17:55", + "passengers": "1", + "price": "294", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 102, + "slot": "outbound_departure_time", + "start": 95 + }, + { + "exclusive_end": 153, + "slot": "price", + "start": 149 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight that matches your criteria. The outbound flight leaves at 4:05 am and it has 1 stop. The price of the ticket is $315." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport does the flight arrive in and which one does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PDX International Airport" + ], + "slot": "destination_airport", + "values": [ + "PDX International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "JFK International Airport" + ], + "slot": "origin_airport", + "values": [ + "JFK International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "destination_airport", + "start": 19 + }, + { + "exclusive_end": 98, + "slot": "origin_airport", + "start": 73 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The destination is PDX International Airport and the flight departs from JFK International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Are there any other available flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:35" + ], + "slot": "outbound_departure_time", + "values": [ + "2:35 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "310" + ], + "slot": "price", + "values": [ + "$310" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "outbound_departure_time", + "start": 64 + }, + { + "exclusive_end": 122, + "slot": "price", + "start": 118 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a Delta Airlines flight. The outbound flight leaves at 2:35 pm and it has 1 stop. The price of the ticket is $310." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Are there any other available flights? I would prefer to travel in economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:55" + ], + "slot": "outbound_departure_time", + "values": [ + "5:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "294" + ], + "slot": "price", + "values": [ + "$294" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-02", + "destination_city": "Portland", + "origin_city": "New York", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "09:55", + "outbound_departure_time": "04:05", + "passengers": "1", + "price": "315", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "21:33", + "outbound_departure_time": "14:35", + "passengers": "1", + "price": "310", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "23:53", + "outbound_departure_time": "17:55", + "passengers": "1", + "price": "294", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 105, + "slot": "outbound_departure_time", + "start": 98 + }, + { + "exclusive_end": 156, + "slot": "price", + "start": 152 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a Southwest Airlines flight that matches your preferences. The outbound flight leaves at 5:55 pm and it has 1 stop. The price of the ticket is $294." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds good to me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like me to buy tickets for it?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No I don't want to buy a ticket. Could you instead search round trip flights for me? I only need a ticket for 1 person." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you plan to return?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "the 4th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "return_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to get back on the 4th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:55" + ], + "slot": "outbound_departure_time", + "values": [ + "5:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:55" + ], + "slot": "inbound_departure_time", + "values": [ + "4:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "315" + ], + "slot": "price", + "values": [ + "$315" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_city": "Portland", + "origin_city": "New York", + "passengers": "1", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "inbound_arrival_time": "05:25", + "inbound_departure_time": "16:55", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "23:53", + "outbound_departure_time": "17:55", + "passengers": "1", + "price": "315", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 109, + "slot": "outbound_departure_time", + "start": 102 + }, + { + "exclusive_end": 149, + "slot": "inbound_departure_time", + "start": 142 + }, + { + "exclusive_end": 182, + "slot": "price", + "start": 178 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a Southwest Airlines flight that is convenient for your needs. The outbound flight leaves at 5:55 pm and the return flight leaves at 4:55 pm. The price of the ticket is $315." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport does the flight arrive in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PDX International Airport" + ], + "slot": "destination_airport", + "values": [ + "PDX International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "destination_airport", + "start": 19 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The destination is PDX International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "outbound_arrival_time", + "refundable" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the onward flight arrive and would the ticket be refundable?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "23:53" + ], + "slot": "outbound_arrival_time", + "values": [ + "11:53 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 37, + "slot": "outbound_arrival_time", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The onward flight arrives at 11:53 pm. Unfortunately, the ticket is not refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "4:55 pm" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds good to me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "4:55 pm" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you help me buy tickets for this flight? I only plan to go on a short trip." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Portland" + ], + "slot": "destination_city", + "values": [ + "Portland" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Southwest Airlines" + ], + "slot": "airlines", + "values": [ + "Southwest Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "departure_date", + "values": [ + "tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:55" + ], + "slot": "outbound_departure_time", + "values": [ + "5:55 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:55" + ], + "slot": "inbound_departure_time", + "values": [ + "4:55 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 133, + "slot": "origin_city", + "start": 125 + }, + { + "exclusive_end": 145, + "slot": "destination_city", + "start": 137 + }, + { + "exclusive_end": 177, + "slot": "departure_date", + "start": 169 + }, + { + "exclusive_end": 212, + "slot": "return_date", + "start": 201 + }, + { + "exclusive_end": 249, + "slot": "outbound_departure_time", + "start": 242 + }, + { + "exclusive_end": 289, + "slot": "inbound_departure_time", + "start": 282 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Of course. Please confirm the following details: A ticket for 1 in economy class seating on a Southwest Airlines flight from New York to Portland. The departure date is tomorrow and the return date is next Monday. The onward flight leaves at 5:55 pm and the return flight leaves at 4:55 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March", + "tomorrow" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "4:55 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Monday", + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that sounds good, I would like to purchase a ticket. When does my return flight arrive and which airport does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "JFK International Airport" + ], + "slot": "origin_airport", + "values": [ + "JFK International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "05:25" + ], + "slot": "inbound_arrival_time", + "values": [ + "5:25 am" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_city": "Portland", + "inbound_departure_time": "16:55", + "origin_city": "New York", + "outbound_departure_time": "17:55", + "passengers": "1", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "inbound_arrival_time": "05:25", + "inbound_departure_time": "16:55", + "number_stops": "1", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "23:53", + "outbound_departure_time": "17:55", + "passengers": "1", + "price": "315", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 81, + "slot": "origin_airport", + "start": 56 + }, + { + "exclusive_end": 122, + "slot": "inbound_arrival_time", + "start": 115 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket has been confirmed. The flight departs from JFK International Airport and the return flight arrives at 5:25 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Southwest Airlines" + ], + "departure_date": [ + "2nd of March", + "tomorrow" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "4:55 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "5:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Monday", + "the 4th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for your help, that is all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome. Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00108", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'm going to be traveling soon, I need a one way flight." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you planing to go to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Paris" + ], + "slot": "destination_city", + "values": [ + "Paris" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 19, + "slot": "destination_city", + "start": 14 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "Paris" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am going to Paris." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you know your departure date and from where will you leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "origin_city", + "values": [ + "Philly" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "departure_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "origin_city", + "start": 39 + }, + { + "exclusive_end": 33, + "slot": "departure_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "origin_city": [ + "Philly" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to leave next Friday from Philly." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "260" + ], + "slot": "price", + "values": [ + "$260" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-08", + "destination_city": "Paris", + "origin_city": "Philadelphia" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "16:45", + "passengers": "1", + "price": "260", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "13:52", + "outbound_departure_time": "19:25", + "passengers": "1", + "price": "287", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "17:20", + "passengers": "1", + "price": "270", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "06:17", + "outbound_departure_time": "12:55", + "passengers": "1", + "price": "288", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 126, + "slot": "outbound_departure_time", + "start": 119 + }, + { + "exclusive_end": 107, + "slot": "price", + "start": 103 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There are 4 flights that match your criteria. There is a flight from American Airlines with a price of $260 leaving at 4:45 pm. It has 1 stop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good. Can you look for a return flight also?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to return?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "return_date", + "values": [ + "The 10th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 8, + "slot": "return_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "return_date": [ + "The 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The 10th if possible." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "04:05" + ], + "slot": "inbound_departure_time", + "values": [ + "4:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "286" + ], + "slot": "price", + "values": [ + "$286" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_city": "Paris", + "origin_city": "Philadelphia", + "return_date": "2019-03-10" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "inbound_arrival_time": "10:56", + "inbound_departure_time": "04:05", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "16:45", + "passengers": "1", + "price": "286", + "refundable": "False", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 125, + "slot": "outbound_departure_time", + "start": 118 + }, + { + "exclusive_end": 148, + "slot": "inbound_departure_time", + "start": 141 + }, + { + "exclusive_end": 103, + "slot": "price", + "start": 99 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is 1 flight that matches your criteria. The flight is from American Airlines with a price of $286, it leaves at 4:45 pm and returns at 4:05 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "return_date": [ + "The 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "From which airport does it depart and to which does it arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Charles de Gaulle International Airport" + ], + "slot": "destination_airport", + "values": [ + "Charles de Gaulle International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "PHL International Airport" + ], + "slot": "origin_airport", + "values": [ + "PHL International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 96, + "slot": "destination_airport", + "start": 57 + }, + { + "exclusive_end": 41, + "slot": "origin_airport", + "start": 16 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It departs from PHL International Airport and arrives to Charles de Gaulle International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "The 10th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great. I will be going with some people, can you buy three tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "origin_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Paris" + ], + "slot": "destination_city", + "values": [ + "Paris" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "departure_date", + "values": [ + "next Friday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "return_date", + "values": [ + "March 10th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "04:05" + ], + "slot": "inbound_departure_time", + "values": [ + "4:05 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 101, + "slot": "origin_city", + "start": 89 + }, + { + "exclusive_end": 128, + "slot": "destination_city", + "start": 123 + }, + { + "exclusive_end": 149, + "slot": "departure_date", + "start": 138 + }, + { + "exclusive_end": 188, + "slot": "return_date", + "start": 178 + }, + { + "exclusive_end": 160, + "slot": "outbound_departure_time", + "start": 153 + }, + { + "exclusive_end": 199, + "slot": "inbound_departure_time", + "start": 192 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: 3 Economy class tickets for a flight from American Airlines leaving from Philadelphia and a destination of Paris. Leaving next Friday at 4:45 pm and returning on March 10th at 4:05 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "refundable" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 10th", + "The 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is correct, is the ticket refundable?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_city": "Paris", + "inbound_departure_time": "04:05", + "origin_city": "Philadelphia", + "outbound_departure_time": "16:45", + "passengers": "3", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-08", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "inbound_arrival_time": "10:56", + "inbound_departure_time": "04:05", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "16:45", + "passengers": "3", + "price": "286", + "refundable": "False", + "return_date": "2019-03-10", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The ticket has been booked. It is not a refundable ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 10th", + "The 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks a lot." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Friday" + ], + "destination_city": [ + "Paris" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 10th", + "The 10th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that would be all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00109", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Can you please find me one-way flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When and where are you leaving from and where are you planning to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Diego" + ], + "slot": "origin_city", + "values": [ + "SD" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Phoenix" + ], + "slot": "destination_city", + "values": [ + "Phoenix" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "March 3rd" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 45, + "slot": "destination_city", + "start": 38 + }, + { + "exclusive_end": 104, + "slot": "departure_date", + "start": 95 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "SD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving from SD and traveling to Phoenix. I prefer American Airlines and want to leave on March 3rd." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "15:15" + ], + "slot": "outbound_departure_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "92" + ], + "slot": "price", + "values": [ + "$92" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "origin_city": "San Diego" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "SAN International Airport", + "origin_city": "San Diego", + "outbound_arrival_time": "16:35", + "outbound_departure_time": "15:15", + "passengers": "1", + "price": "92", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 67, + "slot": "outbound_departure_time", + "start": 60 + }, + { + "exclusive_end": 111, + "slot": "price", + "start": 108 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 flight on American Airlines. The flight leaves at 3:15 pm and has 0 stops. The cost per ticket is $92." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "SD" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "SAN International Airport" + ], + "slot": "origin_airport", + "values": [ + "SAN International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "origin_airport", + "start": 24 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight departs from SAN International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "SD" + ], + "outbound_departure_time": [ + "3:15 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good. Can you please search for round trip flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you coming back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "return_date", + "values": [ + "7th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "return_date", + "start": 24 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "SD" + ], + "outbound_departure_time": [ + "3:15 pm" + ], + "return_date": [ + "7th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to return on the 7th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "15:15" + ], + "slot": "outbound_departure_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:25" + ], + "slot": "inbound_departure_time", + "values": [ + "6:25 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "143" + ], + "slot": "price", + "values": [ + "$143" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "origin_city": "San Diego", + "return_date": "2019-03-07" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "inbound_arrival_time": "09:34", + "inbound_departure_time": "06:25", + "number_stops": "1", + "origin_airport": "SAN International Airport", + "origin_city": "San Diego", + "outbound_arrival_time": "16:35", + "outbound_departure_time": "15:15", + "passengers": "1", + "price": "143", + "refundable": "False", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 55, + "slot": "outbound_departure_time", + "start": 48 + }, + { + "exclusive_end": 78, + "slot": "inbound_departure_time", + "start": 71 + }, + { + "exclusive_end": 107, + "slot": "price", + "start": 103 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight leaving at 3:15 pm and returns at 6:25 am. The cost per ticket is $143." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "6:25 am" + ], + "origin_city": [ + "SD" + ], + "outbound_departure_time": [ + "3:15 pm" + ], + "return_date": [ + "7th of March" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Should I purchase the tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "6:25 am" + ], + "origin_city": [ + "SD" + ], + "outbound_departure_time": [ + "3:15 pm" + ], + "return_date": [ + "7th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, please. I want to fly in economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "San Diego" + ], + "slot": "origin_city", + "values": [ + "San Diego" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Phoenix" + ], + "slot": "destination_city", + "values": [ + "Phoenix" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "return_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:15" + ], + "slot": "outbound_departure_time", + "values": [ + "3:15 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "06:25" + ], + "slot": "inbound_departure_time", + "values": [ + "6:25 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "origin_city", + "start": 52 + }, + { + "exclusive_end": 72, + "slot": "destination_city", + "start": 65 + }, + { + "exclusive_end": 134, + "slot": "departure_date", + "start": 116 + }, + { + "exclusive_end": 159, + "slot": "return_date", + "start": 146 + }, + { + "exclusive_end": 189, + "slot": "outbound_departure_time", + "start": 182 + }, + { + "exclusive_end": 229, + "slot": "inbound_departure_time", + "start": 222 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: Booking a flight from San Diego to Phoenix on American Airlines. You will fly out the day after tomorrow and return next Thursday. The flight leaves at 3:15 pm and the return flight leaves at 6:25 am. You are flying in economy and the number of passengers is 1." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd", + "day after tomorrow" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "6:25 am" + ], + "origin_city": [ + "SD", + "San Diego" + ], + "outbound_departure_time": [ + "3:15 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "7th of March", + "next Thursday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds good. When does the flight arrive and what airport do I fly into?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Sky Harbor International Airport" + ], + "slot": "destination_airport", + "values": [ + "Sky Harbor International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:35" + ], + "slot": "outbound_arrival_time", + "values": [ + "4:35 pm" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "inbound_departure_time": "06:25", + "origin_city": "San Diego", + "outbound_departure_time": "15:15", + "passengers": "1", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "inbound_arrival_time": "09:34", + "inbound_departure_time": "06:25", + "number_stops": "1", + "origin_airport": "SAN International Airport", + "origin_city": "San Diego", + "outbound_arrival_time": "16:35", + "outbound_departure_time": "15:15", + "passengers": "1", + "price": "143", + "refundable": "False", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 76, + "slot": "destination_airport", + "start": 44 + }, + { + "exclusive_end": 109, + "slot": "outbound_arrival_time", + "start": 102 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket is confirms. The destination is Sky Harbor International Airport and the flight arrives a 4:35 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 3rd", + "day after tomorrow" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "6:25 am" + ], + "origin_city": [ + "SD", + "San Diego" + ], + "outbound_departure_time": [ + "3:15 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "7th of March", + "next Thursday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you, that is all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00110", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I want to get some plant tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, when will you leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "departure_date", + "values": [ + "Next monday" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 11, + "slot": "departure_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "Next monday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Next monday is my departure date." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where do you want to go? Where will you depart?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Las Vegas" + ], + "slot": "origin_city", + "values": [ + "Las Vegas" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Chicago" + ], + "slot": "destination_city", + "values": [ + "Chicago" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 21, + "slot": "origin_city", + "start": 12 + }, + { + "exclusive_end": 42, + "slot": "destination_city", + "start": 35 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "origin_city": [ + "Las Vegas" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm leaving Las Vegas and visiting Chicago, the windy city." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "237" + ], + "slot": "price", + "values": [ + "$237" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "2" + ], + "slot": "count", + "values": [ + "2" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-04", + "destination_city": "Chicago", + "origin_city": "Las Vegas" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-04", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "20:12", + "outbound_departure_time": "10:55", + "passengers": "1", + "price": "237", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "22:07", + "outbound_departure_time": "13:40", + "passengers": "1", + "price": "267", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 95, + "slot": "outbound_departure_time", + "start": 87 + }, + { + "exclusive_end": 141, + "slot": "price", + "start": 137 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "You have 2 possible choices. American Airlines might be best for you. You'll depart at 10:55 am. It has 1 stop. Your total there will be $237" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "origin_city": [ + "Las Vegas" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What else is there?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:40" + ], + "slot": "outbound_departure_time", + "values": [ + "1:40 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "267" + ], + "slot": "price", + "values": [ + "$267" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 41, + "slot": "outbound_departure_time", + "start": 34 + }, + { + "exclusive_end": 77, + "slot": "price", + "start": 73 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Try United Airlines. It leaves at 1:40 pm. It has a stop but costs more: $267." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "outbound_arrival_time" + ], + "slot_values": { + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "origin_city": [ + "Las Vegas" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the flight leave? Which airport?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "O'Hare International Airport" + ], + "slot": "destination_airport", + "values": [ + "O'Hare International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "22:07" + ], + "slot": "outbound_arrival_time", + "values": [ + "10:07 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "destination_airport", + "start": 0 + }, + { + "exclusive_end": 52, + "slot": "outbound_arrival_time", + "start": 44 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "O'Hare International Airport. It arrives at 10:07 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will take it. It's economy right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you come back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "return_date", + "values": [ + "6th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 26, + "slot": "return_date", + "start": 14 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "return_date": [ + "6th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will return 6th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:40" + ], + "slot": "outbound_departure_time", + "values": [ + "1:40 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:35" + ], + "slot": "inbound_departure_time", + "values": [ + "10:35 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "273" + ], + "slot": "price", + "values": [ + "$273" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_city": "Chicago", + "origin_city": "Las Vegas", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "inbound_arrival_time": "16:15", + "inbound_departure_time": "10:35", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "22:07", + "outbound_departure_time": "13:40", + "passengers": "1", + "price": "273", + "refundable": "False", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 51, + "slot": "outbound_departure_time", + "start": 44 + }, + { + "exclusive_end": 82, + "slot": "inbound_departure_time", + "start": 74 + }, + { + "exclusive_end": 102, + "slot": "price", + "start": 98 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 option. United Airlines leaves at 1:40 pm, returns (departs) at 10:35 am. Total cost is $273." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "return_date": [ + "6th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That is just the way I want to go." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "How about I get your tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "INFORM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "6th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, do that. I have three people who need them." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Las Vegas" + ], + "slot": "origin_city", + "values": [ + "Las Vegas" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Chicago" + ], + "slot": "destination_city", + "values": [ + "Chicago" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "departure_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "return_date", + "values": [ + "next wednesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:40" + ], + "slot": "outbound_departure_time", + "values": [ + "1:40 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "10:35" + ], + "slot": "inbound_departure_time", + "values": [ + "10:35 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 106, + "slot": "origin_city", + "start": 97 + }, + { + "exclusive_end": 124, + "slot": "destination_city", + "start": 117 + }, + { + "exclusive_end": 55, + "slot": "departure_date", + "start": 44 + }, + { + "exclusive_end": 154, + "slot": "return_date", + "start": 140 + }, + { + "exclusive_end": 66, + "slot": "outbound_departure_time", + "start": 59 + }, + { + "exclusive_end": 166, + "slot": "inbound_departure_time", + "start": 158 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Great, let's confirm: Board United Airlines next Monday at 1:40 pm.You'll originally depart from Las Vegas, going to Chicago. You'll return next wednesday at 10:35 am. Your 3 tickets are on economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2" + ], + "slot": "passengers", + "values": [ + "2" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday", + "next Monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "passengers": [ + "2" + ], + "return_date": [ + "6th of March", + "next wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Wrong, I only need two tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "departure_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2" + ], + "slot": "passengers", + "values": [ + "2" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "departure_date", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok, to be clear, your flight next Monday needs 2 tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday", + "next Monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "passengers": [ + "2" + ], + "return_date": [ + "6th of March", + "next wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's it - 2." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_city": "Chicago", + "inbound_departure_time": "10:35", + "origin_city": "Las Vegas", + "outbound_departure_time": "13:40", + "passengers": "2", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-04", + "destination_airport": "O'Hare International Airport", + "destination_city": "Chicago", + "inbound_arrival_time": "16:15", + "inbound_departure_time": "10:35", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "22:07", + "outbound_departure_time": "13:40", + "passengers": "2", + "price": "273", + "refundable": "False", + "return_date": "2019-03-06", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your plans are set in concrete now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "origin_airport", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday", + "next Monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "passengers": [ + "2" + ], + "return_date": [ + "6th of March", + "next wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does my onward flight get there? What airport will I need to board from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "McCarran International Airport" + ], + "slot": "origin_airport", + "values": [ + "McCarran International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "22:07" + ], + "slot": "outbound_arrival_time", + "values": [ + "10:07 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "origin_airport", + "start": 17 + }, + { + "exclusive_end": 76, + "slot": "outbound_arrival_time", + "start": 68 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Airport there is McCarran International Airport. It arrives back at 10:07 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Next monday", + "next Monday" + ], + "destination_city": [ + "Chicago" + ], + "inbound_departure_time": [ + "10:35 am" + ], + "origin_city": [ + "Las Vegas" + ], + "outbound_departure_time": [ + "1:40 pm" + ], + "passengers": [ + "2" + ], + "return_date": [ + "6th of March", + "next wednesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, perfect. I really appreciate your diligence." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a safe flight." + } + ] + }, + { + "dialogue_id": "36_00111", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need help finding one-way flights." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I can help with that. When do you plan to leave? Where are you flying to? Where are you departing from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "London" + ], + "slot": "origin_city", + "values": [ + "London" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "destination_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "March 11th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 23, + "slot": "origin_city", + "start": 17 + }, + { + "exclusive_end": 50, + "slot": "destination_city", + "start": 38 + }, + { + "exclusive_end": 81, + "slot": "departure_date", + "start": 71 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "London" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm leaving from London, traveling to Philadelphia. I want to leave on March 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:05" + ], + "slot": "outbound_departure_time", + "values": [ + "2:05 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "326" + ], + "slot": "price", + "values": [ + "$326" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "Philadelphia", + "origin_city": "London" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Heathrow International Airport", + "origin_city": "London", + "outbound_arrival_time": "00:16", + "outbound_departure_time": "14:05", + "passengers": "1", + "price": "326", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "British Airways", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Heathrow International Airport", + "origin_city": "London", + "outbound_arrival_time": "19:46", + "outbound_departure_time": "09:15", + "passengers": "1", + "price": "288", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Heathrow International Airport", + "origin_city": "London", + "outbound_arrival_time": "10:56", + "outbound_departure_time": "00:25", + "passengers": "1", + "price": "279", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 65, + "slot": "outbound_departure_time", + "start": 58 + }, + { + "exclusive_end": 95, + "slot": "price", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Great! I found an American Airlines flight that leaves at 2:05 pm. It has 1 stop and costs $326. Does that interest you at all?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Mexico City" + ], + "slot": "origin_city", + "values": [ + "CDMX" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2" + ], + "slot": "passengers", + "values": [ + "2" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "origin_city", + "start": 67 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "passengers": [ + "2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I don't like that airline. I should tell you that I'm leaving from CDMX and there are 2 of us." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "15:00" + ], + "slot": "outbound_departure_time", + "values": [ + "3 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "207" + ], + "slot": "price", + "values": [ + "$207" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "2" + ], + "slot": "count", + "values": [ + "2" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "Philadelphia", + "origin_city": "Mexico City", + "passengers": "2" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "19:26", + "outbound_departure_time": "12:05", + "passengers": "2", + "price": "180", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "20:31", + "outbound_departure_time": "15:00", + "passengers": "2", + "price": "207", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 122, + "slot": "outbound_departure_time", + "start": 118 + }, + { + "exclusive_end": 152, + "slot": "price", + "start": 148 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Thank you for the additional information! I found 2 flights for you. I recommend Delta Airlines flight that leaves at 3 pm. It has 1 stop and costs $207. Does that interest you at all?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "refundable" + ], + "slot_values": { + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "passengers": [ + "2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport does the flight arrive at? Is the ticket refundable?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PHL International Airport" + ], + "slot": "destination_airport", + "values": [ + "PHL International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "destination_airport", + "start": 22 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight arrives at PHL International Airport. Unfortunately, the ticket is not refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "passengers": [ + "2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Shoot. What's the other flight?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:25" + ], + "slot": "outbound_departure_time", + "values": [ + "8:25 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "223" + ], + "slot": "price", + "values": [ + "$223" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 47, + "slot": "outbound_departure_time", + "start": 40 + }, + { + "exclusive_end": 74, + "slot": "price", + "start": 70 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It's with United Airlines. It leaves at 8:25 am, has 1 stop and costs $223. Does that interest you at all?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like me to purchase tickets for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you. Can you search for roundtrip flights for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, I can! When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "the 13th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 30, + "slot": "return_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "the 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to get back on the 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:25" + ], + "slot": "outbound_departure_time", + "values": [ + "8:25 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:55" + ], + "slot": "inbound_departure_time", + "values": [ + "12:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "242" + ], + "slot": "price", + "values": [ + "$242" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_city": "Philadelphia", + "origin_city": "Mexico City", + "passengers": "2", + "return_date": "2019-03-13" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "inbound_arrival_time": "19:31", + "inbound_departure_time": "12:55", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "19:46", + "outbound_departure_time": "08:25", + "passengers": "2", + "price": "242", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 55, + "slot": "outbound_departure_time", + "start": 48 + }, + { + "exclusive_end": 93, + "slot": "inbound_departure_time", + "start": 85 + }, + { + "exclusive_end": 108, + "slot": "price", + "start": 104 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found a United Airlines flight that leaves at 8:25 am. The return flight leaves at 12:55 pm and costs $242. Does that interest you at all?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "the 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the return flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "19:31" + ], + "slot": "inbound_arrival_time", + "values": [ + "7:31 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 21, + "slot": "inbound_arrival_time", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It arrives at 7:31 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "inbound_departure_time": [ + "12:55 pm" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "the 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds great. Can you purchase tickets for that?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Mexico City" + ], + "slot": "origin_city", + "values": [ + "Mexico City" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "destination_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "March 11th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "March 13th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:25" + ], + "slot": "outbound_departure_time", + "values": [ + "8:25 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:55" + ], + "slot": "inbound_departure_time", + "values": [ + "12:55 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2" + ], + "slot": "passengers", + "values": [ + "2" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 120, + "slot": "origin_city", + "start": 109 + }, + { + "exclusive_end": 149, + "slot": "destination_city", + "start": 137 + }, + { + "exclusive_end": 199, + "slot": "departure_date", + "start": 189 + }, + { + "exclusive_end": 236, + "slot": "return_date", + "start": 226 + }, + { + "exclusive_end": 210, + "slot": "outbound_departure_time", + "start": 203 + }, + { + "exclusive_end": 248, + "slot": "inbound_departure_time", + "start": 240 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Absolutely! Can you confirm the following details, please? You are purchasing 2 tickets for a flight leaving Mexico City and flying into Philadelphia. The flight is with United Airlines on March 11th at 8:25 am. It returns on March 13th at 12:55 pm. All seats are in economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "inbound_departure_time": [ + "12:55 pm" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Perfect! Which airport does the flight arrive at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PHL International Airport" + ], + "slot": "destination_airport", + "values": [ + "PHL International Airport" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_city": "Philadelphia", + "inbound_departure_time": "12:55", + "origin_city": "Mexico City", + "outbound_departure_time": "08:25", + "passengers": "2", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "inbound_arrival_time": "19:31", + "inbound_departure_time": "12:55", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "19:46", + "outbound_departure_time": "08:25", + "passengers": "2", + "price": "242", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 76, + "slot": "destination_airport", + "start": 51 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your tickets are confirmed. Your flight arrives at PHL International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "inbound_departure_time": [ + "12:55 pm" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport does the flight depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Benito Juarez International Airport" + ], + "slot": "origin_airport", + "values": [ + "Benito Juarez International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "origin_airport", + "start": 16 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It departs from Benito Juarez International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "inbound_departure_time": [ + "12:55 pm" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks for everything!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome. Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 11th" + ], + "destination_city": [ + "Philadelphia" + ], + "inbound_departure_time": [ + "12:55 pm" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "8:25 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a wonderful day!" + } + ] + }, + { + "dialogue_id": "36_00112", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "London" + ], + "slot": "destination_city", + "values": [ + "London" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 41, + "slot": "destination_city", + "start": 35 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "London" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm looking for one way flights to London." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Departure date?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "11th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 17, + "slot": "departure_date", + "start": 4 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of March" + ], + "destination_city": [ + "London" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The 11th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Departure city?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los 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"airlines": "United Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "16:04", + "outbound_departure_time": "20:15", + "passengers": "1", + "price": "252", + "refundable": "True", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 64, + "slot": "outbound_departure_time", + "start": 57 + }, + { + "exclusive_end": 73, + "slot": "price", + "start": 69 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight with 1 stop leaving 8:30 am for $377." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good to me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, not now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Can I help you with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "March 4th" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 49, + "slot": "return_date", + "start": 40 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + 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"departure_date": "2019-03-02", + "destination_city": "London", + "origin_city": "Los Angeles", + "return_date": "2019-03-04" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "inbound_arrival_time": "20:54", + "inbound_departure_time": "15:05", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:14", + "outbound_departure_time": "08:30", + "passengers": "1", + "price": "343", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 51, + "slot": "outbound_departure_time", + "start": 44 + }, + { + "exclusive_end": 73, + "slot": "inbound_departure_time", + "start": 66 + }, + { + "exclusive_end": 82, + "slot": "price", + "start": 78 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There's an American Airlines flight leaving 8:30 am and returning 3:05 pm for $343." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "return_date": [ + "March 4th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Flying into which airport?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Heathrow International Airport" + ], + "slot": "destination_airport", + "values": [ + "Heathrow International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "destination_airport", + "start": 5 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Into Heathrow International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "3:05 pm" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "return_date": [ + "March 4th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to buy tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "3:05 pm" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "return_date": [ + "March 4th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I would." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "Los Angeles" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "London" + ], + "slot": "destination_city", + "values": [ + "London" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "departure_date", + "values": [ + "tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:30" + ], + "slot": "outbound_departure_time", + "values": [ + "8:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "15:05" + ], + "slot": "inbound_departure_time", + "values": [ + "3:05 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 83, + "slot": "origin_city", + "start": 72 + }, + { + "exclusive_end": 105, + "slot": "destination_city", + "start": 99 + }, + { + "exclusive_end": 125, + "slot": "departure_date", + "start": 117 + }, + { + "exclusive_end": 162, + "slot": "return_date", + "start": 151 + }, + { + "exclusive_end": 136, + "slot": "outbound_departure_time", + "start": 129 + }, + { + "exclusive_end": 173, + "slot": "inbound_departure_time", + "start": 166 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: 1 ticket on American Airlines in Economy departing from Los Angeles and landing in London. Departing tomorrow at 8:30 am and returning next Monday at 3:05 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd", + "tomorrow" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "3:05 pm" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 4th", + "next Monday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, there's just 1 person." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm: 1 ticket for American Airlines." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd", + "tomorrow" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "3:05 pm" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 4th", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_city": "London", + "inbound_departure_time": "15:05", + "origin_city": "Los Angeles", + "outbound_departure_time": "08:30", + "passengers": "1", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "inbound_arrival_time": "20:54", + "inbound_departure_time": "15:05", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:14", + "outbound_departure_time": "08:30", + "passengers": "1", + "price": "343", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket is booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 2nd", + "tomorrow" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "3:05 pm" + ], + "origin_city": [ + "Los Angeles" + ], + "outbound_departure_time": [ + "8:30 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 4th", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks, that's all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a nice day." + } + ] + }, + { + "dialogue_id": "36_00113", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Would you look for one way flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to depart?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "the 11th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "departure_date", + "start": 16 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 11th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will leave on the 11th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where will you visit? Where will you leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "NY" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Toronto" + ], + "slot": "destination_city", + "values": [ + "Toronto, Canada" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 46, + "slot": "destination_city", + "start": 31 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 11th" + ], + "destination_city": [ + "Toronto, Canada" + ], + "origin_city": [ + "NY" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will leave from NY and go to Toronto, Canada." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:55" + ], + "slot": "outbound_departure_time", + "values": [ + "6:55 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "102" + ], + "slot": "price", + "values": [ + "$102" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "Toronto", + "origin_city": "New York" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Toronto Pearson International Airport", + "destination_city": "Toronto", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "08:23", + "outbound_departure_time": "06:55", + "passengers": "1", + "price": "102", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Toronto Pearson International Airport", + "destination_city": "Toronto", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "06:33", + "outbound_departure_time": "05:05", + "passengers": "1", + "price": "100", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Toronto Pearson International Airport", + "destination_city": "Toronto", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "20:28", + "outbound_departure_time": "19:00", + "passengers": "1", + "price": "106", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 78, + "slot": "outbound_departure_time", + "start": 71 + }, + { + "exclusive_end": 109, + "slot": "price", + "start": 105 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "How about this American Airlines flight? The outbound flight leaves at 6:55 am and has 0 stops. It costs $102." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 11th" + ], + "destination_city": [ + "Toronto, Canada" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "6:55 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds like a winner." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want tickets for it?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Premium Economy" + ], + "slot": "seating_class", + "values": [ + "Premium Economy" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 11th" + ], + "destination_city": [ + "Toronto, Canada" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, actually I don't want tickets yet. Find me round trip flight tickets in Premium Economy. I have four people in my group." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you come back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "the 13th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "return_date", + "start": 20 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 11th" + ], + "destination_city": [ + "Toronto, Canada" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will come back on the 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:55" + ], + "slot": "outbound_departure_time", + "values": [ + "6:55 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:50" + ], + "slot": "inbound_departure_time", + "values": [ + "12:50 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "168" + ], + "slot": "price", + "values": [ + "$168" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_city": "Toronto", + "origin_city": "New York", + "passengers": "4", + "return_date": "2019-03-13", + "seating_class": "Premium Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Toronto Pearson International Airport", + "destination_city": "Toronto", + "inbound_arrival_time": "14:18", + "inbound_departure_time": "12:50", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "08:23", + "outbound_departure_time": "06:55", + "passengers": "4", + "price": "168", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Premium Economy" + } + ], + "slots": [ + { + "exclusive_end": 77, + "slot": "outbound_departure_time", + "start": 70 + }, + { + "exclusive_end": 116, + "slot": "inbound_departure_time", + "start": 108 + }, + { + "exclusive_end": 140, + "slot": "price", + "start": 136 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have 1 nice flight. It's an American Airlines flight that leaves at 6:55 am. The return flight departs at 12:50 pm. This ticket costs $168." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 11th" + ], + "destination_city": [ + "Toronto, Canada" + ], + "inbound_departure_time": [ + "12:50 pm" + ], + "origin_city": [ + "NY" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Okay that sounds good. I want to go on a short trip. Could you help me buy flght tickets/" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Toronto" + ], + "slot": "destination_city", + "values": [ + "Toronto" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "March 11th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "March 13th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "06:55" + ], + "slot": "outbound_departure_time", + "values": [ + "6:55 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:50" + ], + "slot": "inbound_departure_time", + "values": [ + "12:50 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Premium Economy" + ], + "slot": "seating_class", + "values": [ + "Premium Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "origin_city", + "start": 32 + }, + { + "exclusive_end": 58, + "slot": "destination_city", + "start": 51 + }, + { + "exclusive_end": 93, + "slot": "departure_date", + "start": 83 + }, + { + "exclusive_end": 135, + "slot": "return_date", + "start": 125 + }, + { + "exclusive_end": 104, + "slot": "outbound_departure_time", + "start": 97 + }, + { + "exclusive_end": 147, + "slot": "inbound_departure_time", + "start": 139 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you would lik eto leave from New York and go to Toronto on American Airlines on March 11th at 6:55 am. You will return on March 13th at 12:50 pm. You are taking premium economy for 4 passengers. Is this right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 11th", + "the 11th" + ], + "destination_city": [ + "Toronto", + "Toronto, Canada" + ], + "inbound_departure_time": [ + "12:50 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that is great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_city": "Toronto", + "inbound_departure_time": "12:50", + "origin_city": "New York", + "outbound_departure_time": "06:55", + "passengers": "4", + "return_date": "2019-03-13", + "seating_class": "Premium Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Toronto Pearson International Airport", + "destination_city": "Toronto", + "inbound_arrival_time": "14:18", + "inbound_departure_time": "12:50", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "08:23", + "outbound_departure_time": "06:55", + "passengers": "4", + "price": "168", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Premium Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 11th", + "the 11th" + ], + "destination_city": [ + "Toronto", + "Toronto, Canada" + ], + "inbound_departure_time": [ + "12:50 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "At which airport does the flight arrive? What airport does the flight depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Toronto Pearson International Airport" + ], + "slot": "destination_airport", + "values": [ + "Toronto Pearson International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "JFK International Airport" + ], + "slot": "origin_airport", + "values": [ + "JFK International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "destination_airport", + "start": 20 + }, + { + "exclusive_end": 100, + "slot": "origin_airport", + "start": 75 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "So you are going to Toronto Pearson International Airport and leaving from JFK International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 11th", + "the 11th" + ], + "destination_city": [ + "Toronto", + "Toronto, Canada" + ], + "inbound_departure_time": [ + "12:50 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for helping." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Could I help with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 11th", + "the 11th" + ], + "destination_city": [ + "Toronto", + "Toronto, Canada" + ], + "inbound_departure_time": [ + "12:50 pm" + ], + "origin_city": [ + "NY", + "New York" + ], + "outbound_departure_time": [ + "6:55 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 13th", + "the 13th" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thank you for helping." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00114", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need a oneway flight for a trip." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you leaving and which location?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Las Vegas" + ], + "slot": "origin_city", + "values": [ + "Vegas" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "departure_date", + "values": [ + "the 10th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 23, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 35, + "slot": "departure_date", + "start": 27 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 10th" + ], + "origin_city": [ + "Vegas" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will be leaving Vegas on the 10th with 1 person." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where do you want to go?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Vancouver" + ], + "slot": "destination_city", + "values": [ + "Vancouver, BC" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 33, + "slot": "destination_city", + "start": 20 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 10th" + ], + "destination_city": [ + "Vancouver, BC" + ], + "origin_city": [ + "Vegas" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need to travel to Vancouver, BC." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "09:30" + ], + "slot": "outbound_departure_time", + "values": [ + "9:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], 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"destination_city": "Vancouver", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "22:19", + "outbound_departure_time": "14:35", + "passengers": "1", + "price": "230", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "YVR International Airport", + "destination_city": "Vancouver", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "13:59", + "outbound_departure_time": "08:15", + "passengers": "1", + "price": "207", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 18, + "slot": "outbound_departure_time", + "start": 11 + }, + { + "exclusive_end": 76, + "slot": "price", + "start": 72 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a 9:30 am flight with 1 stop on American Airlines. The cost is $205." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "the 10th" + ], + "destination_city": [ + "Vancouver, BC" + ], + "origin_city": [ + "Vegas" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Do you have any other options? I like United Airlines." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:15" + ], + "slot": "outbound_departure_time", + "values": [ + "8:15 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "207" + ], + "slot": "price", + "values": [ + "$207" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_city": "Vancouver", + "origin_city": "Las Vegas", + "passengers": "1" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "YVR International Airport", + "destination_city": "Vancouver", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "13:59", + "outbound_departure_time": "08:15", + "passengers": "1", + "price": "207", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 56, + "slot": "outbound_departure_time", + "start": 49 + }, + { + "exclusive_end": 88, + "slot": "price", + "start": 84 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "OK, there is a United Airlines flight leaving at 8:15 am with 1 stop. The ticket is $207." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "the 10th" + ], + "destination_city": [ + "Vancouver, BC" + ], + "origin_city": [ + "Vegas" + ], + "outbound_departure_time": [ + "8:15 am" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "OK, good. Can you search flights for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to return?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "return_date", + "values": [ + "12th of March" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "return_date", + "start": 18 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "the 10th" + ], + "destination_city": [ + "Vancouver, BC" + ], + "origin_city": [ + "Vegas" + ], + "outbound_departure_time": [ + "8:15 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "12th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "On Economy on the 12th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:15" + ], + "slot": "outbound_departure_time", + "values": [ + "8:15 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "18:05" + ], + "slot": "inbound_departure_time", + "values": [ + "6:05 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "225" + ], + "slot": "price", + "values": [ + "$225" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_city": "Vancouver", + "origin_city": "Las Vegas", + "passengers": "1", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "YVR International Airport", + "destination_city": "Vancouver", + "inbound_arrival_time": "22:40", + "inbound_departure_time": "18:05", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "13:59", + "outbound_departure_time": "08:15", + "passengers": "1", + "price": "225", + "refundable": "False", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 58, + "slot": "outbound_departure_time", + "start": 51 + }, + { + "exclusive_end": 83, + "slot": "inbound_departure_time", + "start": 76 + }, + { + "exclusive_end": 109, + "slot": "price", + "start": 105 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is another United Airlines flight leaving at 8:15 am and returning at 6:05 pm. The ticket price is $225." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "the 10th" + ], + "destination_city": [ + "Vancouver, BC" + ], + "inbound_departure_time": [ + "6:05 pm" + ], + "origin_city": [ + "Vegas" + ], + "outbound_departure_time": [ + "8:15 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "12th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great, Can you help me with the purchase?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Las Vegas" + ], + "slot": "origin_city", + "values": [ + "Las Vegas" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Vancouver" + ], + "slot": "destination_city", + "values": [ + "Vancouver" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-10" + ], + "slot": "departure_date", + "values": [ + "March 10th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "return_date", + "values": [ + "March 12th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:15" + ], + "slot": "outbound_departure_time", + "values": [ + "8:15 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "18:05" + ], + "slot": "inbound_departure_time", + "values": [ + "6:05 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "origin_city", + "start": 52 + }, + { + "exclusive_end": 88, + "slot": "destination_city", + "start": 79 + }, + { + "exclusive_end": 75, + "slot": "departure_date", + "start": 65 + }, + { + "exclusive_end": 157, + "slot": "return_date", + "start": 147 + }, + { + "exclusive_end": 118, + "slot": "outbound_departure_time", + "start": 111 + }, + { + "exclusive_end": 143, + "slot": "inbound_departure_time", + "start": 136 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, please confirm the information: Flight leaving Las Vegas in March 10th to Vancouver on United Airlines at 8:15 am and returning at 6:05 pm on March 12th. The class is Economy and 1 person for the ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 10th", + "the 10th" + ], + "destination_city": [ + "Vancouver", + "Vancouver, BC" + ], + "inbound_departure_time": [ + "6:05 pm" + ], + "origin_city": [ + "Las Vegas", + "Vegas" + ], + "outbound_departure_time": [ + "8:15 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that's great/" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_city": "Vancouver", + "inbound_departure_time": "18:05", + "origin_city": "Las Vegas", + "outbound_departure_time": "08:15", + "passengers": "1", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-10", + "destination_airport": "YVR International Airport", + "destination_city": "Vancouver", + "inbound_arrival_time": "22:40", + "inbound_departure_time": "18:05", + "number_stops": "1", + "origin_airport": "McCarran International Airport", + "origin_city": "Las Vegas", + "outbound_arrival_time": "13:59", + "outbound_departure_time": "08:15", + "passengers": "1", + "price": "225", + "refundable": "False", + "return_date": "2019-03-12", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "The ticket is purchased." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "March 10th", + "the 10th" + ], + "destination_city": [ + "Vancouver", + "Vancouver, BC" + ], + "inbound_departure_time": [ + "6:05 pm" + ], + "origin_city": [ + "Las Vegas", + "Vegas" + ], + "outbound_departure_time": [ + "8:15 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "12th of March", + "March 12th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks so much." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a good day." + } + ] + }, + { + "dialogue_id": "36_00115", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Can you find one-way flight tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you going? Where do you plan to leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "Los Angeles" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "London" + ], + "slot": "destination_city", + "values": [ + "London" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 29, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 49, + "slot": "destination_city", + "start": 43 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving from Los Angeles and going to London." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "departure_date", + "values": [ + "March 14th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "departure_date", + "start": 14 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 14th" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am going on March 14th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "09:30" + ], + "slot": "outbound_departure_time", + "values": [ + "9:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "444" + ], + "slot": "price", + "values": [ + "$444" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-14", + "destination_city": "London", + "origin_city": "Los Angeles" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-14", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:47", + "outbound_departure_time": "09:30", + "passengers": "1", + "price": "444", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-14", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:14", + "outbound_departure_time": "08:30", + "passengers": "1", + "price": "396", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-14", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "06:04", + "outbound_departure_time": "10:15", + "passengers": "1", + "price": "303", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-14", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:14", + "outbound_departure_time": "07:20", + "passengers": "1", + "price": "370", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 81, + "slot": "outbound_departure_time", + "start": 74 + }, + { + "exclusive_end": 117, + "slot": "price", + "start": 113 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 4 flights for you. One is an Alaska Airlines flight. It leaves at 9:30 am and has 1 stop. A ticket costs $444." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "11th of this month" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 82, + "slot": "departure_date", + "start": 64 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Los Angeles" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What else is available? I only want 1 ticket. I am going on the 11th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:30" + ], + "slot": "outbound_departure_time", + "values": [ + "8:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "372" + ], + "slot": "price", + "values": [ + "$372" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "London", + "origin_city": "Los Angeles", + "passengers": "1" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:14", + "outbound_departure_time": "08:30", + "passengers": "1", + "price": "372", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "06:04", + "outbound_departure_time": "10:15", + "passengers": "1", + "price": "244", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "16:04", + "outbound_departure_time": "20:15", + "passengers": "1", + "price": "279", + "refundable": "True", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 59, + "slot": "outbound_departure_time", + "start": 52 + }, + { + "exclusive_end": 95, + "slot": "price", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight that leaves at 8:30 am and has 1 stop. A ticket costs $372." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Chicago" + ], + "slot": "origin_city", + "values": [ + "Chicago" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "origin_city", + "start": 45 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Are there other flights? I am departing from Chicago." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:05" + ], + "slot": "outbound_departure_time", + "values": [ + "11:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "339" + ], + "slot": "price", + "values": [ + "$339" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-11", + "destination_city": "London", + "origin_city": "Chicago", + "passengers": "1" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "06:04", + "outbound_departure_time": "04:30", + "passengers": "1", + "price": "399", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "06:37", + "outbound_departure_time": "11:05", + "passengers": "1", + "price": "339", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "00:49", + "outbound_departure_time": "10:20", + "passengers": "1", + "price": "210", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "number_stops": "0", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "03:14", + "outbound_departure_time": "12:45", + "passengers": "1", + "price": "253", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 56, + "slot": "outbound_departure_time", + "start": 48 + }, + { + "exclusive_end": 89, + "slot": "price", + "start": 85 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a Delta Airlines flight that leaves at 11:05 am and has 1 stop. A ticket is $339." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Where does the flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Heathrow International Airport" + ], + "slot": "destination_airport", + "values": [ + "Heathrow International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "destination_airport", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The destination airport is Heathrow International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Where does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "O'Hare International Airport" + ], + "slot": "origin_airport", + "values": [ + "O'hare International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "origin_airport", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "O'hare International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thanks. Can you find round trip flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "The 13th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 8, + "slot": "return_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "The 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The 13th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:05" + ], + "slot": "outbound_departure_time", + "values": [ + "11:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:00" + ], + "slot": "inbound_departure_time", + "values": [ + "8 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "294" + ], + "slot": "price", + "values": [ + "$294" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_city": "London", + "origin_city": "Chicago", + "passengers": "1", + "return_date": "2019-03-13" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "inbound_arrival_time": "12:29", + "inbound_departure_time": "08:00", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "06:37", + "outbound_departure_time": "11:05", + "passengers": "1", + "price": "294", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 78, + "slot": "outbound_departure_time", + "start": 70 + }, + { + "exclusive_end": 112, + "slot": "inbound_departure_time", + "start": 108 + }, + { + "exclusive_end": 127, + "slot": "price", + "start": 123 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 flight for you. It is a Delta Airlines flight and leaves at 11:05 am. The return flight leaves at 8 am. It costs $294" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "The 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Where does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "O'Hare International Airport" + ], + "slot": "origin_airport", + "values": [ + "O'Hare International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "origin_airport", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "O'Hare International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "The 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Where does it arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Heathrow International Airport" + ], + "slot": "destination_airport", + "values": [ + "Heathrow International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 30, + "slot": "destination_airport", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Heathrow International Airport" + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "8 am" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "The 13th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Should I buy tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "8 am" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "The 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, book 1 Economy ticket please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Chicago" + ], + "slot": "origin_city", + "values": [ + "Chicago" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "London" + ], + "slot": "destination_city", + "values": [ + "London" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "departure_date", + "values": [ + "March 11th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-13" + ], + "slot": "return_date", + "values": [ + "March 13th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:05" + ], + "slot": "outbound_departure_time", + "values": [ + "11:05 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:00" + ], + "slot": "inbound_departure_time", + "values": [ + "8 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 87, + "slot": "origin_city", + "start": 80 + }, + { + "exclusive_end": 97, + "slot": "destination_city", + "start": 91 + }, + { + "exclusive_end": 120, + "slot": "departure_date", + "start": 110 + }, + { + "exclusive_end": 155, + "slot": "return_date", + "start": 145 + }, + { + "exclusive_end": 132, + "slot": "outbound_departure_time", + "start": 124 + }, + { + "exclusive_end": 163, + "slot": "inbound_departure_time", + "start": 159 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: 1 economy ticket for a Delta Airlines flight from Chicago to London. It departs March 11th at 11:05 am and returns March 13th at 8 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month", + "March 11th" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "8 am" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 13th", + "The 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes sounds good. When will the return flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "12:29" + ], + "slot": "inbound_arrival_time", + "values": [ + "12:29 pm" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_city": "London", + "inbound_departure_time": "08:00", + "origin_city": "Chicago", + "outbound_departure_time": "11:05", + "passengers": "1", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-11", + "destination_airport": "Heathrow International Airport", + "destination_city": "London", + "inbound_arrival_time": "12:29", + "inbound_departure_time": "08:00", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "06:37", + "outbound_departure_time": "11:05", + "passengers": "1", + "price": "294", + "refundable": "False", + "return_date": "2019-03-13", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 8, + "slot": "inbound_arrival_time", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "12:29 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "outbound_arrival_time", + "refundable" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month", + "March 11th" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "8 am" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 13th", + "The 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Is the ticket refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "06:37" + ], + "slot": "outbound_arrival_time", + "values": [ + "6:37 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "outbound_arrival_time", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "No, it arrives at 6:37 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "11th of this month", + "March 11th" + ], + "destination_city": [ + "London" + ], + "inbound_departure_time": [ + "8 am" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "11:05 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 13th", + "The 13th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00116", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you help me find one-way flights? I would prefer to travel in economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Certainly. Where are you planning on visiting?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Phoenix" + ], + "slot": "destination_city", + "values": [ + "Phoenix" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "destination_city", + "start": 18 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "Phoenix" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am traveling to Phoenix." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you leaving from and when do you plan to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "LA" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "Sunday this week" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 20, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 60, + "slot": "departure_date", + "start": 44 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving from LA and I wish to leave on Sunday this week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:50" + ], + "slot": "outbound_departure_time", + "values": [ + "7:50 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "105" + ], + "slot": "price", + "values": [ + "$105" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "origin_city": "Los Angeles", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "09:18", + "outbound_departure_time": "07:50", + "passengers": "1", + "price": "105", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "00:18", + "outbound_departure_time": "22:50", + "passengers": "1", + "price": "87", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "13:38", + "outbound_departure_time": "12:10", + "passengers": "1", + "price": "98", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:13", + "outbound_departure_time": "08:45", + "passengers": "1", + "price": "89", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 103, + "slot": "outbound_departure_time", + "start": 96 + }, + { + "exclusive_end": 155, + "slot": "price", + "start": 151 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have found an American Airlines flight that matches your needs. The outbound flight leaves at 7:50 am and it has 0 stops. The price of the ticket is $105." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport does the flight arrive in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Sky Harbor International Airport" + ], + "slot": "destination_airport", + "values": [ + "Sky Harbor International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 51, + "slot": "destination_airport", + "start": 19 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The destination is Sky Harbor International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "outbound_arrival_time" + ], + "slot_values": { + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What time does the onward flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "09:18" + ], + "slot": "outbound_arrival_time", + "values": [ + "9:18 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "outbound_arrival_time", + "start": 29 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The onward flight arrives at 9:18 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Are there any other available flights? I would prefer to fly with United Airlines." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:45" + ], + "slot": "outbound_departure_time", + "values": [ + "8:45 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "89" + ], + "slot": "price", + "values": [ + "$89" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "origin_city": "Los Angeles", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:13", + "outbound_departure_time": "08:45", + "passengers": "1", + "price": "89", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 82, + "slot": "outbound_departure_time", + "start": 75 + }, + { + "exclusive_end": 147, + "slot": "price", + "start": 144 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a United Airlines flight available. The outbound flight leaves at 8:45 am and it has 0 stops. The price of a ticket for this flight is $89." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good to me. Could you search round trip flights for me? I only need a ticket for 1 person." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you plan to come back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "return_date", + "values": [ + "5th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 42, + "slot": "return_date", + "start": 30 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to return on the 5th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:45" + ], + "slot": "outbound_departure_time", + "values": [ + "8:45 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:15" + ], + "slot": "inbound_departure_time", + "values": [ + "7:15 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "96" + ], + "slot": "price", + "values": [ + "$96" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "origin_city": "Los Angeles", + "passengers": "1", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "inbound_arrival_time": "08:43", + "inbound_departure_time": "07:15", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:13", + "outbound_departure_time": "08:45", + "passengers": "1", + "price": "96", + "refundable": "False", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 109, + "slot": "outbound_departure_time", + "start": 102 + }, + { + "exclusive_end": 146, + "slot": "inbound_departure_time", + "start": 139 + }, + { + "exclusive_end": 178, + "slot": "price", + "start": 175 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have found 1 United Airlines flight that is convenient for your trip. The outbound flight leaves at 8:45 am. The return flight leaves at 7:15 am. The price of the ticket is $96." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the onward flight arrive and when would the return flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "08:43" + ], + "slot": "inbound_arrival_time", + "values": [ + "8:43 am" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "10:13" + ], + "slot": "outbound_arrival_time", + "values": [ + "10:13 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "inbound_arrival_time", + "start": 29 + }, + { + "exclusive_end": 78, + "slot": "outbound_arrival_time", + "start": 70 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The return flight arrives at 8:43 am and the onward flight arrives at 10:13 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "7:15 am" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of March" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds good to me. I am planning for a short trip. Could you help me buy my tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "Los Angeles" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Phoenix" + ], + "slot": "destination_city", + "values": [ + "Phoenix" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "return_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:45" + ], + "slot": "outbound_departure_time", + "values": [ + "8:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "07:15" + ], + "slot": "inbound_departure_time", + "values": [ + "7:15 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 122, + "slot": "origin_city", + "start": 111 + }, + { + "exclusive_end": 133, + "slot": "destination_city", + "start": 126 + }, + { + "exclusive_end": 179, + "slot": "departure_date", + "start": 161 + }, + { + "exclusive_end": 215, + "slot": "return_date", + "start": 203 + }, + { + "exclusive_end": 252, + "slot": "outbound_departure_time", + "start": 245 + }, + { + "exclusive_end": 292, + "slot": "inbound_departure_time", + "start": 285 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Of course. Please confirm the following details: the United Airlines flight you are interested in travels from Los Angeles to Phoenix. The departure date is the day after tomorrow and the return date is next Tuesday. The onward flight leaves at 8:45 am and the return flight leaves at 7:15 am. There is 1 passenger and the seating is economy class. Is that correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week", + "day after tomorrow" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "7:15 am" + ], + "origin_city": [ + "LA", + "Los Angeles" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of March", + "next Tuesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes that sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_city": "Phoenix", + "inbound_departure_time": "07:15", + "origin_city": "Los Angeles", + "outbound_departure_time": "08:45", + "passengers": "1", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_airport": "Sky Harbor International Airport", + "destination_city": "Phoenix", + "inbound_arrival_time": "08:43", + "inbound_departure_time": "07:15", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:13", + "outbound_departure_time": "08:45", + "passengers": "1", + "price": "96", + "refundable": "False", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket has been confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "Sunday this week", + "day after tomorrow" + ], + "destination_city": [ + "Phoenix" + ], + "inbound_departure_time": [ + "7:15 am" + ], + "origin_city": [ + "LA", + "Los Angeles" + ], + "outbound_departure_time": [ + "8:45 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of March", + "next Tuesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for the help. That is all I need." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're welcome. Have a wonderful day." + } + ] + }, + { + "dialogue_id": "36_00117", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I'm looking for one-way flights, can you give me a hand?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I'll need some more details: where are you traveling to and from, and when do you plan to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "origin_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Atlanta" + ], + "slot": "destination_city", + "values": [ + "Atlanta, GA" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-12" + ], + "slot": "departure_date", + "values": [ + "12th of this month" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "origin_city", + "start": 12 + }, + { + "exclusive_end": 75, + "slot": "destination_city", + "start": 64 + }, + { + "exclusive_end": 50, + "slot": "departure_date", + "start": 32 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "origin_city": [ + "Philadelphia" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm leaving Philadelphia on the 12th of this month and going to Atlanta, GA." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "10:10" + ], + "slot": "outbound_departure_time", + "values": [ + "10:10 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "242" + ], + "slot": "price", + "values": [ + "$242" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-12", + "destination_city": "Atlanta", + "origin_city": "Philadelphia" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "14:56", + "outbound_departure_time": "10:10", + "passengers": "1", + "price": "242", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "14:20", + "passengers": "1", + "price": "211", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "00:51", + "outbound_departure_time": "20:35", + "passengers": "1", + "price": "237", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "09:42", + "outbound_departure_time": "04:45", + "passengers": "1", + "price": "171", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 103, + "slot": "outbound_departure_time", + "start": 95 + }, + { + "exclusive_end": 129, + "slot": "price", + "start": 125 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found 4 possible options for you; one of them is an American Airlines flight departing at 10:10 am, with 1 layover, for $242." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "origin_city": [ + "Philadelphia" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "There will be three people traveling together - are there any other flights available?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:20" + ], + "slot": "outbound_departure_time", + "values": [ + "2:20 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "211" + ], + "slot": "price", + "values": [ + "$211" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "3" + ], + "slot": "count", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-12", + "destination_city": "Atlanta", + "origin_city": "Philadelphia", + "passengers": "3" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "14:56", + "outbound_departure_time": "10:10", + "passengers": "3", + "price": "242", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "14:20", + "passengers": "3", + "price": "211", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "00:51", + "outbound_departure_time": "20:35", + "passengers": "3", + "price": "237", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 76, + "slot": "outbound_departure_time", + "start": 69 + }, + { + "exclusive_end": 100, + "slot": "price", + "start": 96 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found 3 other flights: Delta Airlines has an outbound flight at 2:20 pm with 1 layover for $211." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I think that would work, yeah." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to get the tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-14" + ], + "slot": "return_date", + "values": [ + "14th of this month" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "dontcare" + ], + "slot": "seating_class", + "values": [ + "dontcare" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 111, + "slot": "return_date", + "start": 93 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "14th of this month" + ], + "seating_class": [ + "dontcare" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Not at the moment - can you search for round trip flights as well? I'd like to return on the 14th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "14:20" + ], + "slot": "outbound_departure_time", + "values": [ + "2:20 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "15:40" + ], + "slot": "inbound_departure_time", + "values": [ + "3:40 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "213" + ], + "slot": "price", + "values": [ + "$213" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-12", + "destination_city": "Atlanta", + "origin_city": "Philadelphia", + "passengers": "3", + "return_date": "2019-03-14" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-12", + "destination_airport": "Hartsfield-Jackson International Airport", + "destination_city": "Atlanta", + "inbound_arrival_time": "19:46", + "inbound_departure_time": "15:40", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "20:21", + "outbound_departure_time": "14:20", + "passengers": "3", + "price": "213", + "refundable": "False", + "return_date": "2019-03-14", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 74, + "slot": "outbound_departure_time", + "start": 67 + }, + { + "exclusive_end": 118, + "slot": "inbound_departure_time", + "start": 111 + }, + { + "exclusive_end": 51, + "slot": "price", + "start": 47 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found 1 flight through Delta Airlines for $213, it departs at 2:20 pm and arrives back in Philadelphia at 3:40 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "14th of this month" + ], + "seating_class": [ + "dontcare" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When do the departing and arriving flights get to the airports?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "19:46" + ], + "slot": "inbound_arrival_time", + "values": [ + "7:46 pm" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "20:21" + ], + "slot": "outbound_arrival_time", + "values": [ + "8:21 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 80, + "slot": "inbound_arrival_time", + "start": 73 + }, + { + "exclusive_end": 39, + "slot": "outbound_arrival_time", + "start": 32 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The departing flight arrives at 8:21 pm and the return flight arrives at 7:46 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "inbound_departure_time": [ + "3:40 pm" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "14th of this month" + ], + "seating_class": [ + "dontcare" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds doable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to buy the tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "inbound_departure_time": [ + "3:40 pm" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "14th of this month" + ], + "seating_class": [ + "dontcare" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Not right now." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "12th of this month" + ], + "destination_city": [ + "Atlanta, GA" + ], + "inbound_departure_time": [ + "3:40 pm" + ], + "origin_city": [ + "Philadelphia" + ], + "outbound_departure_time": [ + "2:20 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "14th of this month" + ], + "seating_class": [ + "dontcare" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that's all, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00118", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need a one-way ticket on an airplane." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you going? When and what time are you leaving?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "LAX" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Seattle" + ], + "slot": "destination_city", + "values": [ + "Seattle, WA" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "departure_date", + "values": [ + "tomorrow" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 35, + "slot": "origin_city", + "start": 32 + }, + { + "exclusive_end": 26, + "slot": "destination_city", + "start": 15 + }, + { + "exclusive_end": 65, + "slot": "departure_date", + "start": 57 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm heading to Seattle, WA from LAX. Will be cutting out tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "19:10" + ], + "slot": "outbound_departure_time", + "values": [ + "7:10 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "155" + ], + "slot": "price", + "values": [ + "$155" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "5" + ], + "slot": "count", + "values": [ + "5" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-02", + "destination_city": "Seattle", + "origin_city": "Los Angeles" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "21:57", + "outbound_departure_time": "19:10", + "passengers": "1", + "price": "155", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "08:07", + "outbound_departure_time": "05:20", + "passengers": "1", + "price": "147", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "09:37", + "outbound_departure_time": "06:50", + "passengers": "1", + "price": "124", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "14:47", + "outbound_departure_time": "12:00", + "passengers": "1", + "price": "130", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "02:32", + "outbound_departure_time": "23:45", + "passengers": "1", + "price": "134", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 54, + "slot": "outbound_departure_time", + "start": 47 + }, + { + "exclusive_end": 92, + "slot": "price", + "start": 88 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Well, I see 5 flights up your alley. There's a 7:10 pm Alaska Airlines with 0 stops for $155." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What else is out there?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "05:20" + ], + "slot": "outbound_departure_time", + "values": [ + "5:20 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "147" + ], + "slot": "price", + "values": [ + "$147" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 9, + "slot": "outbound_departure_time", + "start": 2 + }, + { + "exclusive_end": 66, + "slot": "price", + "start": 62 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "A 5:20 am American Airlines with 0 stops too. That'll run you $147." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Keep looking." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:50" + ], + "slot": "outbound_departure_time", + "values": [ + "6:50 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "124" + ], + "slot": "price", + "values": [ + "$124" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 9, + "slot": "outbound_departure_time", + "start": 2 + }, + { + "exclusive_end": 50, + "slot": "price", + "start": 46 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "A 6:50 am Delta Airlines flight with 0 stops. $124 is the damage." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport", + "outbound_arrival_time" + ], + "slot_values": { + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "From which airport does it leave? And when does it land?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "LAX International Airport" + ], + "slot": "origin_airport", + "values": [ + "LAX International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "09:37" + ], + "slot": "outbound_arrival_time", + "values": [ + "9:37 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 25, + "slot": "origin_airport", + "start": 0 + }, + { + "exclusive_end": 59, + "slot": "outbound_arrival_time", + "start": 52 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "LAX International Airport. You'll hit the ground at 9:37 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I like it but make it a round tripper instead. Check the Economy section." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When do you want to return." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "Monday next week" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 16, + "slot": "return_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "return_date": [ + "Monday next week" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Monday next week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:50" + ], + "slot": "outbound_departure_time", + "values": [ + "6:50 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:45" + ], + "slot": "inbound_departure_time", + "values": [ + "8:45 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "138" + ], + "slot": "price", + "values": [ + "$138" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_city": "Seattle", + "origin_city": "Los Angeles", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "inbound_arrival_time": "11:32", + "inbound_departure_time": "08:45", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "09:37", + "outbound_departure_time": "06:50", + "passengers": "1", + "price": "138", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 35, + "slot": "outbound_departure_time", + "start": 28 + }, + { + "exclusive_end": 47, + "slot": "inbound_departure_time", + "start": 40 + }, + { + "exclusive_end": 104, + "slot": "price", + "start": 100 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok. I got 1. It takes of at 6:50 am and 8:45 am on the return. Delta Airlines. That'll set you back $138." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "return_date": [ + "Monday next week" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm down with that." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You want to pony up for the tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "return_date": [ + "Monday next week" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yeah, buy me the tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "Los Angeles" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Seattle" + ], + "slot": "destination_city", + "values": [ + "Seattle" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-02" + ], + "slot": "departure_date", + "values": [ + "tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-04" + ], + "slot": "return_date", + "values": [ + "next Monday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "06:50" + ], + "slot": "outbound_departure_time", + "values": [ + "6:50 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "08:45" + ], + "slot": "inbound_departure_time", + "values": [ + "8:45 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 89, + "slot": "origin_city", + "start": 78 + }, + { + "exclusive_end": 72, + "slot": "destination_city", + "start": 65 + }, + { + "exclusive_end": 98, + "slot": "departure_date", + "start": 90 + }, + { + "exclusive_end": 132, + "slot": "return_date", + "start": 121 + }, + { + "exclusive_end": 109, + "slot": "outbound_departure_time", + "start": 102 + }, + { + "exclusive_end": 146, + "slot": "inbound_departure_time", + "start": 139 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Will do. Let me make sure I got this straight. 1 Economy seat to Seattle from Los Angeles tomorrow at 6:50 am, returning next Monday on an 8:45 am flight. Delta Airlines. Correct?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle", + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Monday next week", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, correct. What airport does it arrive in?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Seattle-Tacoma International Airport" + ], + "slot": "destination_airport", + "values": [ + "Seattle-Tacoma International Airport" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_city": "Seattle", + "inbound_departure_time": "08:45", + "origin_city": "Los Angeles", + "outbound_departure_time": "06:50", + "passengers": "1", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-02", + "destination_airport": "Seattle-Tacoma International Airport", + "destination_city": "Seattle", + "inbound_arrival_time": "11:32", + "inbound_departure_time": "08:45", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "09:37", + "outbound_departure_time": "06:50", + "passengers": "1", + "price": "138", + "refundable": "False", + "return_date": "2019-03-04", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 36, + "slot": "destination_airport", + "start": 0 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Seattle-Tacoma International Airport. Your flight is booked." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle", + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Monday next week", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does it arrive back? And which airport do I go to tomorrow?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "LAX International Airport" + ], + "slot": "origin_airport", + "values": [ + "LAX International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "11:32" + ], + "slot": "inbound_arrival_time", + "values": [ + "11:32 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "origin_airport", + "start": 6 + }, + { + "exclusive_end": 79, + "slot": "inbound_arrival_time", + "start": 71 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Go to LAX International Airport. You'll be back on the ground there at 11:32 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle", + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Monday next week", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Excellent. Good job." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Thanks. Any more jobs?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "tomorrow" + ], + "destination_city": [ + "Seattle", + "Seattle, WA" + ], + "inbound_departure_time": [ + "8:45 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "6:50 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Monday next week", + "next Monday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No. I'm just going to chill." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a chill time then." + } + ] + }, + { + "dialogue_id": "36_00119", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I have to get a 1 way ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you know where you'll depart and do you have a planned date of departure?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Mexico City" + ], + "slot": "origin_city", + "values": [ + "CDMX" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "departure_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 17, + "slot": "origin_city", + "start": 13 + }, + { + "exclusive_end": 30, + "slot": "departure_date", + "start": 21 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 9th" + ], + "origin_city": [ + "CDMX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will leave CDMX on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where will you travel to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "New York City" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 43, + "slot": "destination_city", + "start": 30 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York City" + ], + "origin_city": [ + "CDMX" + ], + "passengers": [ + "3" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "My family of 3 wants to go to New York City." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:05" + ], + "slot": "outbound_departure_time", + "values": [ + "12:05 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "168" + ], + "slot": "price", + "values": [ + "$168" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-09", + "destination_city": "New York", + "origin_city": "Mexico City", + "passengers": "3" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-09", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "16:36", + "outbound_departure_time": "12:05", + "passengers": "3", + "price": "168", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-09", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "19:31", + "outbound_departure_time": "15:00", + "passengers": "3", + "price": "166", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-09", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "12:56", + "outbound_departure_time": "08:25", + "passengers": "3", + "price": "153", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 82, + "slot": "outbound_departure_time", + "start": 74 + }, + { + "exclusive_end": 131, + "slot": "price", + "start": 127 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "One option for you is an American airlines flight, it's departure time is 12:05 pm. It has 0 stops and its price per ticket is $168." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York City" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I like the pricing on that ticket. What about getting round trip tickets. We like traveling economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will your return trip be?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "return_date", + "values": [ + "the 11th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 32, + "slot": "return_date", + "start": 24 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York City" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm not returning until the 11th I think." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:05" + ], + "slot": "outbound_departure_time", + "values": [ + "12:05 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:20" + ], + "slot": "inbound_departure_time", + "values": [ + "11:20 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "227" + ], + "slot": "price", + "values": [ + "$227" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-09", + "destination_city": "New York", + "origin_city": "Mexico City", + "passengers": "3", + "return_date": "2019-03-11", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-09", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "16:14", + "inbound_departure_time": "11:20", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "16:36", + "outbound_departure_time": "12:05", + "passengers": "3", + "price": "227", + "refundable": "True", + "return_date": "2019-03-11", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 17, + "slot": "outbound_departure_time", + "start": 9 + }, + { + "exclusive_end": 93, + "slot": "inbound_departure_time", + "start": 85 + }, + { + "exclusive_end": 112, + "slot": "price", + "start": 108 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have a 12:05 pm departure on board American Airlines. The return trip takes off at 11:20 am. It's cost is $227." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York City" + ], + "inbound_departure_time": [ + "11:20 am" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's a good price." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What can I get for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York City" + ], + "inbound_departure_time": [ + "11:20 am" + ], + "origin_city": [ + "CDMX" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need those tickets please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Mexico City" + ], + "slot": "origin_city", + "values": [ + "Mexico City" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "departure_date", + "values": [ + "March 9th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-11" + ], + "slot": "return_date", + "values": [ + "March 11th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:05" + ], + "slot": "outbound_departure_time", + "values": [ + "12:05 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:20" + ], + "slot": "inbound_departure_time", + "values": [ + "11:20 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "3" + ], + "slot": "passengers", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "origin_city", + "start": 20 + }, + { + "exclusive_end": 95, + "slot": "destination_city", + "start": 87 + }, + { + "exclusive_end": 77, + "slot": "departure_date", + "start": 68 + }, + { + "exclusive_end": 121, + "slot": "return_date", + "start": 111 + }, + { + "exclusive_end": 43, + "slot": "outbound_departure_time", + "start": 35 + }, + { + "exclusive_end": 155, + "slot": "inbound_departure_time", + "start": 147 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Ok.. I have: Depart Mexico City at 12:05 pm on American Airlines on March 9th going to New York. You'll return March 11th, boarding that flight at 11:20 am. Your seating class is Economy. You'll have 3 seats." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York", + "New York City" + ], + "inbound_departure_time": [ + "11:20 am" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 11th", + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I agree, that's great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-09", + "destination_city": "New York", + "inbound_departure_time": "11:20", + "origin_city": "Mexico City", + "outbound_departure_time": "12:05", + "passengers": "3", + "return_date": "2019-03-11", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-09", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "16:14", + "inbound_departure_time": "11:20", + "number_stops": "1", + "origin_airport": "Benito Juarez International Airport", + "origin_city": "Mexico City", + "outbound_arrival_time": "16:36", + "outbound_departure_time": "12:05", + "passengers": "3", + "price": "227", + "refundable": "True", + "return_date": "2019-03-11", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "I have the tickets for you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "refundable" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York", + "New York City" + ], + "inbound_departure_time": [ + "11:20 am" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 11th", + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Will I have a refundable ticket? When will I arrive back in mexico?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "True" + ], + "slot": "refundable", + "values": [ + "True" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "16:14" + ], + "slot": "inbound_arrival_time", + "values": [ + "4:14 pm" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "inbound_arrival_time", + "start": 54 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Yes, it's refundable. The return arrives in Mexico at 4:14 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "March 9th" + ], + "destination_city": [ + "New York", + "New York City" + ], + "inbound_departure_time": [ + "11:20 am" + ], + "origin_city": [ + "CDMX", + "Mexico City" + ], + "outbound_departure_time": [ + "12:05 pm" + ], + "passengers": [ + "3" + ], + "return_date": [ + "March 11th", + "the 11th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "You are the cat's pajamas, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a safe flight." + } + ] + }, + { + "dialogue_id": "36_00120", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Hey, can you help me find some one-way flights, please?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What airport would you like to leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "LAX" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 31, + "slot": "origin_city", + "start": 28 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Ideally I'd be leaving from LAX, so Los Angeles." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where are you traveling to and what day would you like to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "New York" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "March 3rd" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "destination_city", + "start": 37 + }, + { + "exclusive_end": 24, + "slot": "departure_date", + "start": 15 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd be leaving March 3rd, heading to New York." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "09:30" + ], + "slot": "outbound_departure_time", + "values": [ + "9:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "236" + ], + "slot": "price", + "values": [ + "$236" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "5" + ], + "slot": "count", + "values": [ + "5" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-03", + "destination_city": "New York", + "origin_city": "Los Angeles" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "18:40", + "outbound_departure_time": "09:30", + "passengers": "1", + "price": "236", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "03:30", + "outbound_departure_time": "18:20", + "passengers": "1", + "price": "196", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "08:05", + "outbound_departure_time": "22:55", + "passengers": "1", + "price": "208", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "1", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "18:34", + "outbound_departure_time": "07:20", + "passengers": "1", + "price": "281", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "05:25", + "outbound_departure_time": "20:15", + "passengers": "1", + "price": "187", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 97, + "slot": "outbound_departure_time", + "start": 90 + }, + { + "exclusive_end": 119, + "slot": "price", + "start": 115 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "That sounds fun! I've found 5 possible options: Alaska Airlines has an outbound flight at 9:30 am with 0 stops for $236." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I think I'd prefer Delta Airlines - what flights do they have?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "22:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "208" + ], + "slot": "price", + "values": [ + "$208" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_city": "New York", + "origin_city": "Los Angeles" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "08:05", + "outbound_departure_time": "22:55", + "passengers": "1", + "price": "208", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 77, + "slot": "outbound_departure_time", + "start": 69 + }, + { + "exclusive_end": 99, + "slot": "price", + "start": 95 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found 1 matching flight for you via Delta Airlines, outbound at 10:55 pm with 0 stops for $208." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the departing flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "08:05" + ], + "slot": "outbound_arrival_time", + "values": [ + "8:05 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 34, + "slot": "outbound_arrival_time", + "start": 27 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "That flight will arrive at 8:05 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yeah, I think that works." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you also look for some round trip flights, the same locations?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to return to LA?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "return_date", + "values": [ + "5th of this month" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "return_date", + "start": 28 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "return_date": [ + "5th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to get back on the 5th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "22:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:30" + ], + "slot": "inbound_departure_time", + "values": [ + "7:30 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "227" + ], + "slot": "price", + "values": [ + "$227" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_city": "New York", + "origin_city": "Los Angeles", + "return_date": "2019-03-05" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "10:40", + "inbound_departure_time": "07:30", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "08:05", + "outbound_departure_time": "22:55", + "passengers": "1", + "price": "227", + "refundable": "False", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 65, + "slot": "outbound_departure_time", + "start": 57 + }, + { + "exclusive_end": 90, + "slot": "inbound_departure_time", + "start": 83 + }, + { + "exclusive_end": 99, + "slot": "price", + "start": 95 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found 1 round trip Delta Airlines flight leaving at 10:55 pm and returning at 7:30 am for $227." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "return_date": [ + "5th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport would the flight leave from, and where does it arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "JFK International Airport" + ], + "slot": "destination_airport", + "values": [ + "JFK international airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "LAX International Airport" + ], + "slot": "origin_airport", + "values": [ + "LAX International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 85, + "slot": "destination_airport", + "start": 60 + }, + { + "exclusive_end": 40, + "slot": "origin_airport", + "start": 15 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It leaves from LAX International Airport and will arrive at JFK international airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "return_date": [ + "5th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds good, yeah." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to buy tickets today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd" + ], + "destination_city": [ + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "LAX" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "return_date": [ + "5th of this month" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yeah, let's book that." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "Los Angeles" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "destination_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Delta Airlines" + ], + "slot": "airlines", + "values": [ + "Delta Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "departure_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "return_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "22:55" + ], + "slot": "outbound_departure_time", + "values": [ + "10:55 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "07:30" + ], + "slot": "inbound_departure_time", + "values": [ + "7:30 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 83, + "slot": "origin_city", + "start": 72 + }, + { + "exclusive_end": 95, + "slot": "destination_city", + "start": 87 + }, + { + "exclusive_end": 129, + "slot": "departure_date", + "start": 111 + }, + { + "exclusive_end": 181, + "slot": "return_date", + "start": 169 + }, + { + "exclusive_end": 141, + "slot": "outbound_departure_time", + "start": 133 + }, + { + "exclusive_end": 200, + "slot": "inbound_departure_time", + "start": 193 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "To review: You are booking 1 Economy flight through Delta Airlines from Los Angeles to New York, departing the day after tomorrow at 10:55 pm, with the returning flight next Tuesday leaving at 7:30 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd", + "day after tomorrow" + ], + "destination_city": [ + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of this month", + "next Tuesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yeah, that sounds right - when do both flights arrive at their destination?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "10:40" + ], + "slot": "inbound_arrival_time", + "values": [ + "10:40 am" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "08:05" + ], + "slot": "outbound_arrival_time", + "values": [ + "8:05 am" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_city": "New York", + "inbound_departure_time": "07:30", + "origin_city": "Los Angeles", + "outbound_departure_time": "22:55", + "passengers": "1", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-03", + "destination_airport": "JFK International Airport", + "destination_city": "New York", + "inbound_arrival_time": "10:40", + "inbound_departure_time": "07:30", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "08:05", + "outbound_departure_time": "22:55", + "passengers": "1", + "price": "227", + "refundable": "False", + "return_date": "2019-03-05", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 93, + "slot": "inbound_arrival_time", + "start": 85 + }, + { + "exclusive_end": 44, + "slot": "outbound_arrival_time", + "start": 37 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your departing flight will arrive at 8:05 am and the returning flight will arrive at 10:40 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd", + "day after tomorrow" + ], + "destination_city": [ + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of this month", + "next Tuesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That all sounds good, thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can help you with today?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Delta Airlines" + ], + "departure_date": [ + "March 3rd", + "day after tomorrow" + ], + "destination_city": [ + "New York" + ], + "inbound_departure_time": [ + "7:30 am" + ], + "origin_city": [ + "LAX", + "Los Angeles" + ], + "outbound_departure_time": [ + "10:55 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "5th of this month", + "next Tuesday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That's all, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00121", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "I need to find a one way flight for an upcoming trip I have." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, when do you need to depart and where is the destination?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Portland" + ], + "slot": "destination_city", + "values": [ + "Portland" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Premium Economy" + ], + "slot": "seating_class", + "values": [ + "Premium Economy" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Seattle" + ], + "slot": "origin_city", + "values": [ + "Seattle" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "departure_date", + "values": [ + "1st of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 70, + "slot": "destination_city", + "start": 62 + }, + { + "exclusive_end": 27, + "slot": "origin_city", + "start": 20 + }, + { + "exclusive_end": 47, + "slot": "departure_date", + "start": 35 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "Seattle" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I intend on leaving Seattle on the 1st of March, traveling to Portland, and prefer to travel Premium Economy." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:05" + ], + "slot": "outbound_departure_time", + "values": [ + "8:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "107" + ], + "slot": "price", + "values": [ + "$107" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-01", + "destination_city": "Portland", + "origin_city": "Seattle", + "seating_class": "Premium Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-01", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "0", + "origin_airport": "Seattle-Tacoma International Airport", + "origin_city": "Seattle", + "outbound_arrival_time": "09:03", + "outbound_departure_time": "08:05", + "passengers": "1", + "price": "107", + "refundable": "False", + "seating_class": "Premium Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-01", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "0", + "origin_airport": "Seattle-Tacoma International Airport", + "origin_city": "Seattle", + "outbound_arrival_time": "08:53", + "outbound_departure_time": "07:55", + "passengers": "1", + "price": "111", + "refundable": "False", + "seating_class": "Premium Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-01", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "0", + "origin_airport": "Seattle-Tacoma International Airport", + "origin_city": "Seattle", + "outbound_arrival_time": "14:13", + "outbound_departure_time": "13:15", + "passengers": "1", + "price": "117", + "refundable": "True", + "seating_class": "Premium Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-01", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "number_stops": "0", + "origin_airport": "Seattle-Tacoma International Airport", + "origin_city": "Seattle", + "outbound_arrival_time": "05:13", + "outbound_departure_time": "04:15", + "passengers": "1", + "price": "99", + "refundable": "False", + "seating_class": "Premium Economy" + } + ], + "slots": [ + { + "exclusive_end": 97, + "slot": "outbound_departure_time", + "start": 90 + }, + { + "exclusive_end": 119, + "slot": "price", + "start": 115 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There are 4 flights that match that criteria. The first is American Airlines departing at 8:05 am with 0 stops for $107." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "origin_airport" + ], + "slot_values": { + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "Seattle" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport would I be flying out of and arriving at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PDX International Airport" + ], + "slot": "destination_airport", + "values": [ + "PDX International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Seattle-Tacoma International Airport" + ], + "slot": "origin_airport", + "values": [ + "Seattle-Tacoma International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 103, + "slot": "destination_airport", + "start": 78 + }, + { + "exclusive_end": 62, + "slot": "origin_airport", + "start": 26 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "That flights departs from Seattle-Tacoma International Airport and arrives at PDX International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great, that sounds like what I am looking for." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like me to reserve the tickets for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2" + ], + "slot": "passengers", + "values": [ + "2" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "passengers": [ + "2" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thank you, not for that flight. Can you search for flights for 2 people?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sure, when will you be returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "return_date", + "values": [ + "day after tomorrow" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 45, + "slot": "return_date", + "start": 27 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "day after tomorrow" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I would like to return the day after tomorrow." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "08:05" + ], + "slot": "outbound_departure_time", + "values": [ + "8:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:00" + ], + "slot": "inbound_departure_time", + "values": [ + "6 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "122" + ], + "slot": "price", + "values": [ + "$122" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-01", + "destination_city": "Portland", + "origin_city": "Seattle", + "passengers": "2", + "return_date": "2019-03-03", + "seating_class": "Premium Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-01", + "destination_airport": "PDX International Airport", + "destination_city": "Portland", + "inbound_arrival_time": "06:58", + "inbound_departure_time": "06:00", + "number_stops": "0", + "origin_airport": "Seattle-Tacoma International Airport", + "origin_city": "Seattle", + "outbound_arrival_time": "09:03", + "outbound_departure_time": "08:05", + "passengers": "2", + "price": "122", + "refundable": "False", + "return_date": "2019-03-03", + "seating_class": "Premium Economy" + } + ], + "slots": [ + { + "exclusive_end": 84, + "slot": "outbound_departure_time", + "start": 77 + }, + { + "exclusive_end": 116, + "slot": "inbound_departure_time", + "start": 112 + }, + { + "exclusive_end": 125, + "slot": "price", + "start": 121 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I was able to find 1 convenient flight with American Airlines that leaves at 8:05 am and has a return flight at 6 am for $122." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "6 am" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "day after tomorrow" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight works for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like me to book those tickets for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "6 am" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "day after tomorrow" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thank you, I can do it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can look up for you?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "1st of March" + ], + "destination_city": [ + "Portland" + ], + "inbound_departure_time": [ + "6 am" + ], + "origin_city": [ + "Seattle" + ], + "outbound_departure_time": [ + "8:05 am" + ], + "passengers": [ + "2" + ], + "return_date": [ + "day after tomorrow" + ], + "seating_class": [ + "Premium Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that was all of the information I needed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00122", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Please find me one-way flights." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What day do you plan to leave? Where are you departing from and where would you like to visit?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Chicago" + ], + "slot": "origin_city", + "values": [ + "Chicago" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "SF" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "departure_date", + "values": [ + "next Wednesday" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 63, + "slot": "origin_city", + "start": 56 + }, + { + "exclusive_end": 50, + "slot": "destination_city", + "start": 48 + }, + { + "exclusive_end": 32, + "slot": "departure_date", + "start": 18 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Chicago" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I plan on leaving next Wednesday. I am going to SF from Chicago." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:30" + ], + "slot": "outbound_departure_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "324" + ], + "slot": "price", + "values": [ + "$324" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-06", + "destination_city": "San Francisco", + "origin_city": "Chicago" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "20:11", + "outbound_departure_time": "12:30", + "passengers": "1", + "price": "324", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "21:07", + "outbound_departure_time": "18:20", + "passengers": "1", + "price": "180", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "07:22", + "outbound_departure_time": "04:35", + "passengers": "1", + "price": "159", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "21:12", + "outbound_departure_time": "18:25", + "passengers": "1", + "price": "177", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 86, + "slot": "outbound_departure_time", + "start": 78 + }, + { + "exclusive_end": 122, + "slot": "price", + "start": 118 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 4 flights for you. One is an American Airlines flight that departs at 12:30 pm and has 1 stop. A ticket costs $324." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "refundable" + ], + "slot_values": { + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Chicago" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport does the flight end in? Is the flight refundable?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "SFO International Airport" + ], + "slot": "destination_airport", + "values": [ + "SFO International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 44, + "slot": "destination_airport", + "start": 19 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight ends in SFO International Airport. The ticket is not refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "It sounds great. Please search round trip flights." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "return_date", + "values": [ + "March 8th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 9, + "slot": "return_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "return_date": [ + "March 8th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "March 8th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:30" + ], + "slot": "outbound_departure_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:25" + ], + "slot": "inbound_departure_time", + "values": [ + "4:25 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "307" + ], + "slot": "price", + "values": [ + "$307" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_city": "San Francisco", + "origin_city": "Chicago", + "return_date": "2019-03-08" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "01:47", + "inbound_departure_time": "16:25", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "20:11", + "outbound_departure_time": "12:30", + "passengers": "1", + "price": "307", + "refundable": "False", + "return_date": "2019-03-08", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 93, + "slot": "outbound_departure_time", + "start": 85 + }, + { + "exclusive_end": 133, + "slot": "inbound_departure_time", + "start": 126 + }, + { + "exclusive_end": 52, + "slot": "price", + "start": 48 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight that costs $307. The departing flight leaves at 12:30 pm and the return flight leaves at 4:25 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "4:25 pm" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "return_date": [ + "March 8th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds great." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "May I help you with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF" + ], + "inbound_departure_time": [ + "4:25 pm" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "return_date": [ + "March 8th" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I plan on going on a short trip. Please help me buy flight tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Chicago" + ], + "slot": "origin_city", + "values": [ + "Chicago" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "San Francisco" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "departure_date", + "values": [ + "next Wednesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "return_date", + "values": [ + "next Friday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "12:30" + ], + "slot": "outbound_departure_time", + "values": [ + "12:30 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:25" + ], + "slot": "inbound_departure_time", + "values": [ + "4:25 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 61, + "slot": "origin_city", + "start": 54 + }, + { + "exclusive_end": 87, + "slot": "destination_city", + "start": 74 + }, + { + "exclusive_end": 125, + "slot": "departure_date", + "start": 111 + }, + { + "exclusive_end": 160, + "slot": "return_date", + "start": 149 + }, + { + "exclusive_end": 201, + "slot": "outbound_departure_time", + "start": 193 + }, + { + "exclusive_end": 241, + "slot": "inbound_departure_time", + "start": 234 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the flight details: The flight is from Chicago and goes to San Francisco. The departure date is next Wednesday and the return date is next Friday. The departing flight leaves at 12:30 pm and the return flight leaves at 4:25 pm. The airlines is American Airlines, your seating class is Economy, and you are buying 1 ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time", + "origin_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "4:25 pm" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 8th", + "next Friday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Great! When does my return flight arrive and what airport does it depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "O'Hare International Airport" + ], + "slot": "origin_airport", + "values": [ + "O'Hare International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "01:47" + ], + "slot": "inbound_arrival_time", + "values": [ + "1:47 am" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_city": "San Francisco", + "inbound_departure_time": "16:25", + "origin_city": "Chicago", + "outbound_departure_time": "12:30", + "passengers": "1", + "return_date": "2019-03-08", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "01:47", + "inbound_departure_time": "16:25", + "number_stops": "1", + "origin_airport": "O'Hare International Airport", + "origin_city": "Chicago", + "outbound_arrival_time": "20:11", + "outbound_departure_time": "12:30", + "passengers": "1", + "price": "307", + "refundable": "False", + "return_date": "2019-03-08", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 81, + "slot": "origin_airport", + "start": 53 + }, + { + "exclusive_end": 104, + "slot": "inbound_arrival_time", + "start": 97 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The reservation is confirmed. The flight leaves from O'Hare International Airport and arrives at 1:47 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "4:25 pm" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 8th", + "next Friday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Is there anything else I can assist you with?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Wednesday" + ], + "destination_city": [ + "SF", + "San Francisco" + ], + "inbound_departure_time": [ + "4:25 pm" + ], + "origin_city": [ + "Chicago" + ], + "outbound_departure_time": [ + "12:30 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "March 8th", + "next Friday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a fine day." + } + ] + }, + { + "dialogue_id": "36_00123", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "origin_city", + "values": [ + "San Fran" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 55, + "slot": "origin_city", + "start": 47 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "origin_city": [ + "San Fran" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could you find me one way flights leaving from San Fran?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When will you leave and where are you going?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Diego" + ], + "slot": "destination_city", + "values": [ + "San Diego" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "departure_date", + "values": [ + "the 1st" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 22, + "slot": "destination_city", + "start": 13 + }, + { + "exclusive_end": 33, + "slot": "departure_date", + "start": 26 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "origin_city": [ + "San Fran" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will go to San Diego on the 1st." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:10" + ], + "slot": "outbound_departure_time", + "values": [ + "6:10 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "91" + ], + "slot": "price", + "values": [ + "$91" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "5" + ], + "slot": "count", + "values": [ + "5" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-01", + "destination_city": "San Diego", + "origin_city": "San Francisco" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "07:50", + "outbound_departure_time": "06:10", + "passengers": "1", + "price": "91", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "number_stops": "1", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "16:19", + "outbound_departure_time": "12:15", + "passengers": "1", + "price": "140", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "23:25", + "outbound_departure_time": "21:45", + "passengers": "1", + "price": "97", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "18:50", + "outbound_departure_time": "17:10", + "passengers": "1", + "price": "110", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "08:20", + "outbound_departure_time": "06:40", + "passengers": "1", + "price": "112", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 92, + "slot": "outbound_departure_time", + "start": 85 + }, + { + "exclusive_end": 122, + "slot": "price", + "start": 119 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have 5 flights that should work. There is an Alaska Airlines flight that leaves at 6:10 am and has 0 stops. It costs $91." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "outbound_arrival_time" + ], + "slot_values": { + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "origin_city": [ + "San Fran" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "When does the outbound flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "07:50" + ], + "slot": "outbound_arrival_time", + "values": [ + "7:50 am" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 21, + "slot": "outbound_arrival_time", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It arrives at 7:50 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport", + "refundable" + ], + "slot_values": { + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "origin_city": [ + "San Fran" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Could I get a refund if necessry? Which airport does the flight depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "SFO International Airport" + ], + "slot": "origin_airport", + "values": [ + "SFO International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 89, + "slot": "origin_airport", + "start": 64 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Sorry, but the ticket is non refundable. The flight leaves from SFO International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "origin_city": [ + "San Fran" + ], + "outbound_departure_time": [ + "6:10 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight works. Could you search round trip flights for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "return_date", + "values": [ + "Sunday this week" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 38, + "slot": "return_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "origin_city": [ + "San Fran" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "return_date": [ + "Sunday this week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want to get back on Sunday this week." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "06:10" + ], + "slot": "outbound_departure_time", + "values": [ + "6:10 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:10" + ], + "slot": "inbound_departure_time", + "values": [ + "5:10 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "102" + ], + "slot": "price", + "values": [ + "$102" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-01", + "destination_city": "San Diego", + "origin_city": "San Francisco", + "return_date": "2019-03-03" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "inbound_arrival_time": "18:50", + "inbound_departure_time": "17:10", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "07:50", + "outbound_departure_time": "06:10", + "passengers": "1", + "price": "102", + "refundable": "False", + "return_date": "2019-03-03", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 98, + "slot": "outbound_departure_time", + "start": 91 + }, + { + "exclusive_end": 138, + "slot": "inbound_departure_time", + "start": 131 + }, + { + "exclusive_end": 162, + "slot": "price", + "start": 158 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have 1 flight that will work, and it's on Alaska Airlines. The outbound flight leaves at 6:10 am and the return flight leaves at 5:10 pm. This ticket costs $102." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "inbound_departure_time": [ + "5:10 pm" + ], + "origin_city": [ + "San Fran" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "return_date": [ + "Sunday this week" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Should I purchase the ticket?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st" + ], + "destination_city": [ + "San Diego" + ], + "inbound_departure_time": [ + "5:10 pm" + ], + "origin_city": [ + "San Fran" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "return_date": [ + "Sunday this week" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I want that ticket, in economy class." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "San Francisco" + ], + "slot": "origin_city", + "values": [ + "San Francisco" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "San Diego" + ], + "slot": "destination_city", + "values": [ + "San Diego" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-01" + ], + "slot": "departure_date", + "values": [ + "today" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-03" + ], + "slot": "return_date", + "values": [ + "day after tomorrow" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "06:10" + ], + "slot": "outbound_departure_time", + "values": [ + "6:10 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:10" + ], + "slot": "inbound_departure_time", + "values": [ + "5:10 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "origin_city", + "start": 44 + }, + { + "exclusive_end": 79, + "slot": "destination_city", + "start": 70 + }, + { + "exclusive_end": 104, + "slot": "departure_date", + "start": 99 + }, + { + "exclusive_end": 155, + "slot": "return_date", + "start": 137 + }, + { + "exclusive_end": 115, + "slot": "outbound_departure_time", + "start": 108 + }, + { + "exclusive_end": 166, + "slot": "inbound_departure_time", + "start": 159 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm that your flight leaves from San Francisco and goes to San Diego on Alaska Airlines today at 6:10 am. You will return the day after tomorrow at 5:10 pm. You need 1 economy ticket. Is this right?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "origin_airport", + "outbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st", + "today" + ], + "destination_city": [ + "San Diego" + ], + "inbound_departure_time": [ + "5:10 pm" + ], + "origin_city": [ + "San Fran", + "San Francisco" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Sunday this week", + "day after tomorrow" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds good. Which airport does the flight leave from and when does the onward flight arrive?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "SFO International Airport" + ], + "slot": "origin_airport", + "values": [ + "SFO International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "07:50" + ], + "slot": "outbound_arrival_time", + "values": [ + "7:50 am" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-01", + "destination_city": "San Diego", + "inbound_departure_time": "17:10", + "origin_city": "San Francisco", + "outbound_departure_time": "06:10", + "passengers": "1", + "return_date": "2019-03-03", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-01", + "destination_airport": "SAN International Airport", + "destination_city": "San Diego", + "inbound_arrival_time": "18:50", + "inbound_departure_time": "17:10", + "number_stops": "0", + "origin_airport": "SFO International Airport", + "origin_city": "San Francisco", + "outbound_arrival_time": "07:50", + "outbound_departure_time": "06:10", + "passengers": "1", + "price": "102", + "refundable": "False", + "return_date": "2019-03-03", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 80, + "slot": "origin_airport", + "start": 55 + }, + { + "exclusive_end": 103, + "slot": "outbound_arrival_time", + "start": 96 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Your ticket has been confirmed. The flight leaves from SFO International Airport and arrives at 7:50 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st", + "today" + ], + "destination_city": [ + "San Diego" + ], + "inbound_departure_time": [ + "5:10 pm" + ], + "origin_city": [ + "San Fran", + "San Francisco" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Sunday this week", + "day after tomorrow" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you for helping." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would I be able to assist with anything else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "the 1st", + "today" + ], + "destination_city": [ + "San Diego" + ], + "inbound_departure_time": [ + "5:10 pm" + ], + "origin_city": [ + "San Fran", + "San Francisco" + ], + "outbound_departure_time": [ + "6:10 am" + ], + "passengers": [ + "1" + ], + "return_date": [ + "Sunday this week", + "day after tomorrow" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, that should do it." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00124", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "departure_date", + "values": [ + "5th of March" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 71, + "slot": "departure_date", + "start": 59 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "5th of March" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'm trying to find a one way flight for four people on the 5th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is your destination and your departure place?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Toronto" + ], + "slot": "origin_city", + "values": [ + "Toronto, Canada" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "destination_city", + "values": [ + "Philly" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 28, + "slot": "origin_city", + "start": 13 + }, + { + "exclusive_end": 48, + "slot": "destination_city", + "start": 42 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Leaving from Toronto, Canada and going to Philly." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Air Canada" + ], + "slot": "airlines", + "values": [ + "Air Canada" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:25" + ], + "slot": "outbound_departure_time", + "values": [ + "1:25 PM" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "149" + ], + "slot": "price", + "values": [ + "$149" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "3" + ], + "slot": "count", + "values": [ + "3" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-05", + "destination_city": "Philadelphia", + "origin_city": "Toronto", + "passengers": "4" + } + }, + "service_results": [ + { + "airlines": "Air Canada", + "departure_date": "2019-03-05", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Toronto Pearson International Airport", + "origin_city": "Toronto", + "outbound_arrival_time": "19:46", + "outbound_departure_time": "13:25", + "passengers": "4", + "price": "149", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-05", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Toronto Pearson International Airport", + "origin_city": "Toronto", + "outbound_arrival_time": "19:46", + "outbound_departure_time": "12:50", + "passengers": "4", + "price": "146", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "number_stops": "1", + "origin_airport": "Toronto Pearson International Airport", + "origin_city": "Toronto", + "outbound_arrival_time": "00:16", + "outbound_departure_time": "17:35", + "passengers": "4", + "price": "221", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 72, + "slot": "outbound_departure_time", + "start": 65 + }, + { + "exclusive_end": 95, + "slot": "price", + "start": 91 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have 3 possibilities for you, and Air Canada flight leaving at 1:25 PM with one stop for $149." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Departing from where?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Toronto Pearson International Airport" + ], + "slot": "origin_airport", + "values": [ + "Toronto Pearson International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 52, + "slot": "origin_airport", + "start": 15 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It leaves from Toronto Pearson International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What else do you have?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "12:50" + ], + "slot": "outbound_departure_time", + "values": [ + "12:50 PM" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "146" + ], + "slot": "price", + "values": [ + "$146" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 54, + "slot": "outbound_departure_time", + "start": 46 + }, + { + "exclusive_end": 63, + "slot": "price", + "start": 59 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have an American Airlines flight leaving at 12:50 PM for $146 with 1 stop." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST_ALTS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "passengers": [ + "4" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What else is available?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:35" + ], + "slot": "outbound_departure_time", + "values": [ + "5:35 PM" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "221" + ], + "slot": "price", + "values": [ + "$221" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 64, + "slot": "outbound_departure_time", + "start": 57 + }, + { + "exclusive_end": 73, + "slot": "price", + "start": 69 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is a United Airlines flight with 1 stop leaving at 5:35 PM for $221." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds like a possibility. I like economy seats." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What is your return date?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "return_date", + "values": [ + "March 7th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 23, + "slot": "return_date", + "start": 14 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The return is March 7th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:35" + ], + "slot": "outbound_departure_time", + "values": [ + "5:35 PM" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "11:30" + ], + "slot": "inbound_departure_time", + "values": [ + "11:30 AM" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "240" + ], + "slot": "price", + "values": [ + "$240" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_city": "Philadelphia", + "origin_city": "Toronto", + "passengers": "4", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "inbound_arrival_time": "17:08", + "inbound_departure_time": "11:30", + "number_stops": "1", + "origin_airport": "Toronto Pearson International Airport", + "origin_city": "Toronto", + "outbound_arrival_time": "00:16", + "outbound_departure_time": "17:35", + "passengers": "4", + "price": "240", + "refundable": "False", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 50, + "slot": "outbound_departure_time", + "start": 43 + }, + { + "exclusive_end": 78, + "slot": "inbound_departure_time", + "start": 70 + }, + { + "exclusive_end": 87, + "slot": "price", + "start": 83 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I have a United Airlines flight leaving at 5:35 PM and coming back at 11:30 AM for $240." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "inbound_arrival_time", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "inbound_arrival_time" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "origin_city": [ + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What's the arrival time of the return?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "17:08" + ], + "slot": "inbound_arrival_time", + "values": [ + "5:08 PM" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "inbound_arrival_time", + "start": 17 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It comes back at 5:08 PM." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "inbound_departure_time": [ + "11:30 AM" + ], + "origin_city": [ + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds like it will work." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to reserve that?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March" + ], + "destination_city": [ + "Philly" + ], + "inbound_departure_time": [ + "11:30 AM" + ], + "origin_city": [ + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, I would." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Toronto" + ], + "slot": "origin_city", + "values": [ + "Toronto" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "destination_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "United Airlines" + ], + "slot": "airlines", + "values": [ + "United Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-05" + ], + "slot": "departure_date", + "values": [ + "next Tuesday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "return_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "17:35" + ], + "slot": "outbound_departure_time", + "values": [ + "5:35 PM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "11:30" + ], + "slot": "inbound_departure_time", + "values": [ + "11:30 AM" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 36, + "slot": "origin_city", + "start": 29 + }, + { + "exclusive_end": 62, + "slot": "destination_city", + "start": 50 + }, + { + "exclusive_end": 94, + "slot": "departure_date", + "start": 82 + }, + { + "exclusive_end": 122, + "slot": "return_date", + "start": 109 + }, + { + "exclusive_end": 160, + "slot": "outbound_departure_time", + "start": 153 + }, + { + "exclusive_end": 184, + "slot": "inbound_departure_time", + "start": 176 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm, leaving from Toronto and going to Philadelphia on United Airlines next Tuesday and returning next Thursday. The onword flight departs at 5:35 PM and returns at 11:30 AM, seating in economy for 4 passengers." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March", + "next Tuesday" + ], + "destination_city": [ + "Philadelphia", + "Philly" + ], + "inbound_departure_time": [ + "11:30 AM" + ], + "origin_city": [ + "Toronto", + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th", + "next Thursday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds OK, where does it fly into?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "PHL International Airport" + ], + "slot": "destination_airport", + "values": [ + "PHL International Airport" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_city": "Philadelphia", + "inbound_departure_time": "11:30", + "origin_city": "Toronto", + "outbound_departure_time": "17:35", + "passengers": "4", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "United Airlines", + "departure_date": "2019-03-05", + "destination_airport": "PHL International Airport", + "destination_city": "Philadelphia", + "inbound_arrival_time": "17:08", + "inbound_departure_time": "11:30", + "number_stops": "1", + "origin_airport": "Toronto Pearson International Airport", + "origin_city": "Toronto", + "outbound_arrival_time": "00:16", + "outbound_departure_time": "17:35", + "passengers": "4", + "price": "240", + "refundable": "False", + "return_date": "2019-03-07", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 39, + "slot": "destination_airport", + "start": 14 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "It flies into PHL International Airport. The booking is complete." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "outbound_arrival_time", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "outbound_arrival_time", + "refundable" + ], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March", + "next Tuesday" + ], + "destination_city": [ + "Philadelphia", + "Philly" + ], + "inbound_departure_time": [ + "11:30 AM" + ], + "origin_city": [ + "Toronto", + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th", + "next Thursday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What is the arrival time of the onward flight and can the ticket be refunded?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "00:16" + ], + "slot": "outbound_arrival_time", + "values": [ + "0:16 AM" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 27, + "slot": "outbound_arrival_time", + "start": 20 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The arrival time is 0:16 AM and it is a non refundable ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "United Airlines" + ], + "departure_date": [ + "5th of March", + "next Tuesday" + ], + "destination_city": [ + "Philadelphia", + "Philly" + ], + "inbound_departure_time": [ + "11:30 AM" + ], + "origin_city": [ + "Toronto", + "Toronto, Canada" + ], + "outbound_departure_time": [ + "5:35 PM" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 7th", + "next Thursday" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds perfect, thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "You're very welcome." + } + ] + }, + { + "dialogue_id": "36_00125", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I want a one way flight. I like Economy tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Where will you be leaving from and where are you visiting?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "origin_city", + "values": [ + "Philly" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "Delhi" + ], + "slot": "destination_city", + "values": [ + "Delhi, India" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 24, + "slot": "origin_city", + "start": 18 + }, + { + "exclusive_end": 50, + "slot": "destination_city", + "start": 38 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "Delhi, India" + ], + "origin_city": [ + "Philly" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am leaving from Philly and going to Delhi, India." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you planning to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "departure_date", + "values": [ + "7th of March" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 12, + "slot": "departure_date", + "start": 0 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "7th of March" + ], + "destination_city": [ + "Delhi, India" + ], + "origin_city": [ + "Philly" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "7th of March." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "1" + ], + "slot": "number_stops", + "values": [ + "1" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "316" + ], + "slot": "price", + "values": [ + "$316" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-07", + "destination_city": "Delhi", + "origin_city": "Philadelphia", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "18:30", + "outbound_departure_time": "16:45", + "passengers": "1", + "price": "316", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "18:30", + "outbound_departure_time": "16:40", + "passengers": "1", + "price": "314", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "05:35", + "outbound_departure_time": "07:45", + "passengers": "1", + "price": "292", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "05:35", + "outbound_departure_time": "04:45", + "passengers": "1", + "price": "286", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 69, + "slot": "outbound_departure_time", + "start": 62 + }, + { + "exclusive_end": 105, + "slot": "price", + "start": 101 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "There is an American Airlines flight available. It departs at 4:45 pm and has 1 stop. A ticket costs $316." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March" + ], + "destination_city": [ + "Delhi, India" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That flight sounds great!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveOnewayFlight" + ], + "slot": "intent", + "values": [ + "ReserveOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Would you like to purchase tickets?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March" + ], + "destination_city": [ + "Delhi, India" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, thanks. Can you search round trip flights?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When are you returning?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "return_date", + "values": [ + "9th of this month" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 42, + "slot": "return_date", + "start": 25 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March" + ], + "destination_city": [ + "Delhi, India" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "return_date": [ + "9th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will be back on on the 9th of this month." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "13:45" + ], + "slot": "inbound_departure_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "349" + ], + "slot": "price", + "values": [ + "$349" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_city": "Delhi", + "origin_city": "Philadelphia", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "inbound_arrival_time": "21:56", + "inbound_departure_time": "13:45", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "18:30", + "outbound_departure_time": "16:45", + "passengers": "1", + "price": "349", + "refundable": "False", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 83, + "slot": "outbound_departure_time", + "start": 76 + }, + { + "exclusive_end": 120, + "slot": "inbound_departure_time", + "start": 113 + }, + { + "exclusive_end": 141, + "slot": "price", + "start": 137 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 flight for you; it is an American Airlines flight that departs at 4:45 pm. The return flight leaves at 1:45 pm. A ticket costs $349." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March" + ], + "destination_city": [ + "Delhi, India" + ], + "inbound_departure_time": [ + "1:45 pm" + ], + "origin_city": [ + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "9th of this month" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Sounds good. It will be a short trip. Can you buy one ticket for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "Philadelphia" + ], + "slot": "origin_city", + "values": [ + "Philadelphia" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Delhi" + ], + "slot": "destination_city", + "values": [ + "Delhi" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "departure_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "return_date", + "values": [ + "March 9th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "16:45" + ], + "slot": "outbound_departure_time", + "values": [ + "4:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "13:45" + ], + "slot": "inbound_departure_time", + "values": [ + "1:45 pm" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 104, + "slot": "origin_city", + "start": 92 + }, + { + "exclusive_end": 113, + "slot": "destination_city", + "start": 108 + }, + { + "exclusive_end": 139, + "slot": "departure_date", + "start": 126 + }, + { + "exclusive_end": 196, + "slot": "return_date", + "start": 187 + }, + { + "exclusive_end": 150, + "slot": "outbound_departure_time", + "start": 143 + }, + { + "exclusive_end": 218, + "slot": "inbound_departure_time", + "start": 211 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following details: 1 Economy ticket for an American Airlines flight from Philadelphia to Delhi. It departs next Thursday at 4:45 pm. The return flight is scheduled for March 9th and leaves at 1:45 pm." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March", + "next Thursday" + ], + "destination_city": [ + "Delhi", + "Delhi, India" + ], + "inbound_departure_time": [ + "1:45 pm" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "4" + ], + "return_date": [ + "9th of this month", + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No, I want four tickets please." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "return_date", + "values": [ + "March 9th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 58, + "slot": "return_date", + "start": 49 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the following: the return date is March 9th and you want 4 tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March", + "next Thursday" + ], + "destination_city": [ + "Delhi", + "Delhi, India" + ], + "inbound_departure_time": [ + "1:45 pm" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "4" + ], + "return_date": [ + "9th of this month", + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Yes, that sounds good." + }, + { + "frames": [ + { + "actions": [ + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_city": "Delhi", + "inbound_departure_time": "13:45", + "origin_city": "Philadelphia", + "outbound_departure_time": "16:45", + "passengers": "4", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Indira Gandhi International Airport", + "destination_city": "Delhi", + "inbound_arrival_time": "21:56", + "inbound_departure_time": "13:45", + "number_stops": "1", + "origin_airport": "PHL International Airport", + "origin_city": "Philadelphia", + "outbound_arrival_time": "18:30", + "outbound_departure_time": "16:45", + "passengers": "4", + "price": "349", + "refundable": "False", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Your tickets are confirmed." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March", + "next Thursday" + ], + "destination_city": [ + "Delhi", + "Delhi, India" + ], + "inbound_departure_time": [ + "1:45 pm" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "4" + ], + "return_date": [ + "9th of this month", + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you!" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQ_MORE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Shall I help you with something else?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "7th of March", + "next Thursday" + ], + "destination_city": [ + "Delhi", + "Delhi, India" + ], + "inbound_departure_time": [ + "1:45 pm" + ], + "origin_city": [ + "Philadelphia", + "Philly" + ], + "outbound_departure_time": [ + "4:45 pm" + ], + "passengers": [ + "4" + ], + "return_date": [ + "9th of this month", + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "No thanks." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day!" + } + ] + }, + { + "dialogue_id": "36_00126", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Paris" + ], + "slot": "destination_city", + "values": [ + "Paris, France" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 40, + "slot": "destination_city", + "start": 27 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "Paris, France" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I need a one-way flight to Paris, France." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to leave?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "departure_date", + "values": [ + "the 7th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 10, + "slot": "departure_date", + "start": 3 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "On the 7th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Which location would you leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "NYC" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 3, + "slot": "origin_city", + "start": 0 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "origin_city": [ + "NYC" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "NYC." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:35" + ], + "slot": "outbound_departure_time", + "values": [ + "7:35 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "235" + ], + "slot": "price", + "values": [ + "$235" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-07", + "destination_city": "Paris", + "origin_city": "New York" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "22:22", + "outbound_departure_time": "07:35", + "passengers": "1", + "price": "235", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "13:37", + "outbound_departure_time": "22:50", + "passengers": "1", + "price": "230", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "06:47", + "outbound_departure_time": "16:00", + "passengers": "1", + "price": "211", + "refundable": "True", + "seating_class": "Economy" + }, + { + "airlines": "United Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "13:52", + "outbound_departure_time": "23:05", + "passengers": "1", + "price": "194", + "refundable": "True", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 77, + "slot": "outbound_departure_time", + "start": 70 + }, + { + "exclusive_end": 86, + "slot": "price", + "start": 82 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I've found an American Airlines flight that has 0 stops and leaves at 7:35 am for $235." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "destination_airport", + "refundable" + ], + "slot_values": { + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "origin_city": [ + "NYC" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can you tell me if the tickets refundable and which airport does the flight arrive at?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Charles de Gaulle International Airport" + ], + "slot": "destination_airport", + "values": [ + "Charles de Gaulle International Airport" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 57, + "slot": "destination_airport", + "start": 18 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The arrival is at Charles de Gaulle International Airport and the ticket is not refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "7:35 am" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Perfect, can you search round trip flights for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "When would you like to come back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + }, + { + "act": "INFORM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "return_date", + "values": [ + "March 9th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 70, + "slot": "return_date", + "start": 61 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "7:35 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "There are four people traveling economy and we'll be back on March 9th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "07:35" + ], + "slot": "outbound_departure_time", + "values": [ + "7:35 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "04:05" + ], + "slot": "inbound_departure_time", + "values": [ + "4:05 am" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "264" + ], + "slot": "price", + "values": [ + "$264" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_city": "Paris", + "origin_city": "New York", + "passengers": "4", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "inbound_arrival_time": "06:52", + "inbound_departure_time": "04:05", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "22:22", + "outbound_departure_time": "07:35", + "passengers": "4", + "price": "264", + "refundable": "False", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 60, + "slot": "outbound_departure_time", + "start": 53 + }, + { + "exclusive_end": 83, + "slot": "inbound_departure_time", + "start": 76 + }, + { + "exclusive_end": 92, + "slot": "price", + "start": 88 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "How about an American Airlines flight that leaves at 7:35 am and returns at 4:05 am for $264." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "destination_airport" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "7:35 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Which airport?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Charles de Gaulle International Airport" + ], + "slot": "destination_airport", + "values": [ + "Charles de Gaulle International Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 43, + "slot": "destination_airport", + "start": 4 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The Charles de Gaulle International Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "the 7th" + ], + "destination_city": [ + "Paris, France" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "NYC" + ], + "outbound_departure_time": [ + "7:35 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Perfect, I need a short trip, please purchase the tickets." + }, + { + "frames": [ + { + "actions": [ + { + "act": "CONFIRM", + "canonical_values": [ + "New York" + ], + "slot": "origin_city", + "values": [ + "New York" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Paris" + ], + "slot": "destination_city", + "values": [ + "Paris" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "American Airlines" + ], + "slot": "airlines", + "values": [ + "American Airlines" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-07" + ], + "slot": "departure_date", + "values": [ + "next Thursday" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "2019-03-09" + ], + "slot": "return_date", + "values": [ + "March 9th" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "07:35" + ], + "slot": "outbound_departure_time", + "values": [ + "7:35 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "04:05" + ], + "slot": "inbound_departure_time", + "values": [ + "4:05 am" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "Economy" + ], + "slot": "seating_class", + "values": [ + "Economy" + ] + }, + { + "act": "CONFIRM", + "canonical_values": [ + "4" + ], + "slot": "passengers", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 105, + "slot": "origin_city", + "start": 97 + }, + { + "exclusive_end": 114, + "slot": "destination_city", + "start": 109 + }, + { + "exclusive_end": 128, + "slot": "departure_date", + "start": 115 + }, + { + "exclusive_end": 174, + "slot": "return_date", + "start": 165 + }, + { + "exclusive_end": 150, + "slot": "outbound_departure_time", + "start": 143 + }, + { + "exclusive_end": 185, + "slot": "inbound_departure_time", + "start": 178 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "Please confirm the flight details: 4 passengers on booked on American Airlines for a flight from New York to Paris next Thursday in economy at 7:35 am and returning March 9th at 4:05 am." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + }, + { + "act": "AFFIRM", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [ + "refundable" + ], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Thursday", + "the 7th" + ], + "destination_city": [ + "Paris", + "Paris, France" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "NYC", + "New York" + ], + "outbound_departure_time": [ + "7:35 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Perfect, that is correct. Are the tickets refundable?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + }, + { + "act": "NOTIFY_SUCCESS", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "service_call": { + "method": "ReserveRoundtripFlights", + "parameters": { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_city": "Paris", + "inbound_departure_time": "04:05", + "origin_city": "New York", + "outbound_departure_time": "07:35", + "passengers": "4", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + }, + "service_results": [ + { + "airlines": "American Airlines", + "departure_date": "2019-03-07", + "destination_airport": "Charles de Gaulle International Airport", + "destination_city": "Paris", + "inbound_arrival_time": "06:52", + "inbound_departure_time": "04:05", + "number_stops": "0", + "origin_airport": "JFK International Airport", + "origin_city": "New York", + "outbound_arrival_time": "22:22", + "outbound_departure_time": "07:35", + "passengers": "4", + "price": "264", + "refundable": "False", + "return_date": "2019-03-09", + "seating_class": "Economy" + } + ], + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Confirmation confirmed, and tickets are not refundable." + }, + { + "frames": [ + { + "actions": [ + { + "act": "THANK_YOU", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "ReserveRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "American Airlines" + ], + "departure_date": [ + "next Thursday", + "the 7th" + ], + "destination_city": [ + "Paris", + "Paris, France" + ], + "inbound_departure_time": [ + "4:05 am" + ], + "origin_city": [ + "NYC", + "New York" + ], + "outbound_departure_time": [ + "7:35 am" + ], + "passengers": [ + "4" + ], + "return_date": [ + "March 9th" + ], + "seating_class": [ + "Economy" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Thank you." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a great day." + } + ] + }, + { + "dialogue_id": "36_00127", + "services": [ + "Flights_1" + ], + "turns": [ + { + "frames": [ + { + "actions": [ + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchOnewayFlight" + ], + "slot": "intent", + "values": [ + "SearchOnewayFlight" + ] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": {} + } + } + ], + "speaker": "USER", + "utterance": "Could you look up one-way flights for me?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "destination_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What location do you anticipate traveling to?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "San Francisco" + ], + "slot": "destination_city", + "values": [ + "San Francisco" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 27, + "slot": "destination_city", + "start": 14 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "San Francisco" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am visiting San Francisco." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_city", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What place will you depart from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "Los Angeles" + ], + "slot": "origin_city", + "values": [ + "LA" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 21, + "slot": "origin_city", + "start": 19 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I will depart from LA." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "departure_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time do you anticipate departing?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-06" + ], + "slot": "departure_date", + "values": [ + "March 6th" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 27, + "slot": "departure_date", + "start": 18 + } + ], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [], + "slot_values": { + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I am departing on March 6th." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:50" + ], + "slot": "outbound_departure_time", + "values": [ + "5:50 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "0" + ], + "slot": "number_stops", + "values": [ + "0" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "100" + ], + "slot": "price", + "values": [ + "$100" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "4" + ], + "slot": "count", + "values": [ + "4" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchOnewayFlight", + "parameters": { + "departure_date": "2019-03-06", + "destination_city": "San Francisco", + "origin_city": "Los Angeles" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "19:15", + "outbound_departure_time": "17:50", + "passengers": "1", + "price": "100", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "American Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "07:55", + "outbound_departure_time": "06:30", + "passengers": "1", + "price": "88", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Delta Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "10:40", + "outbound_departure_time": "09:15", + "passengers": "1", + "price": "92", + "refundable": "False", + "seating_class": "Economy" + }, + { + "airlines": "Southwest Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "23:45", + "outbound_departure_time": "22:20", + "passengers": "1", + "price": "99", + "refundable": "False", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 100, + "slot": "outbound_departure_time", + "start": 93 + }, + { + "exclusive_end": 145, + "slot": "price", + "start": 141 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 4 suitable flights for you. There is an outbound Alaska Airlines Flight departing at 5:50 pm with 0 stops. The cost of the ticket is $100." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "refundable", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchOnewayFlight", + "requested_slots": [ + "refundable" + ], + "slot_values": { + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Can I get my money back on the ticket?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "False" + ], + "slot": "refundable", + "values": [ + "False" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Sadly, you cannot get your money back on the ticket." + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "1" + ], + "slot": "passengers", + "values": [ + "1" + ] + }, + { + "act": "INFORM_INTENT", + "canonical_values": [ + "SearchRoundtripFlights" + ], + "slot": "intent", + "values": [ + "SearchRoundtripFlights" + ] + }, + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "5:50 pm" + ], + "passengers": [ + "1" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "The flight sounds perfect for me. Could you look for round trip flights for me? I have one person in my group." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "return_date", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "What time are you coming back?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "2019-03-08" + ], + "slot": "return_date", + "values": [ + "next Friday" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 33, + "slot": "return_date", + "start": 22 + } + ], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "5:50 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Friday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "I'd like to return on next Friday." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER", + "canonical_values": [ + "Alaska Airlines" + ], + "slot": "airlines", + "values": [ + "Alaska Airlines" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "17:50" + ], + "slot": "outbound_departure_time", + "values": [ + "5:50 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "19:10" + ], + "slot": "inbound_departure_time", + "values": [ + "7:10 pm" + ] + }, + { + "act": "OFFER", + "canonical_values": [ + "99" + ], + "slot": "price", + "values": [ + "$99" + ] + }, + { + "act": "INFORM_COUNT", + "canonical_values": [ + "1" + ], + "slot": "count", + "values": [ + "1" + ] + } + ], + "service": "Flights_1", + "service_call": { + "method": "SearchRoundtripFlights", + "parameters": { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-06", + "destination_city": "San Francisco", + "origin_city": "Los Angeles", + "passengers": "1", + "return_date": "2019-03-08" + } + }, + "service_results": [ + { + "airlines": "Alaska Airlines", + "departure_date": "2019-03-06", + "destination_airport": "SFO International Airport", + "destination_city": "San Francisco", + "inbound_arrival_time": "20:35", + "inbound_departure_time": "19:10", + "number_stops": "0", + "origin_airport": "LAX International Airport", + "origin_city": "Los Angeles", + "outbound_arrival_time": "19:15", + "outbound_departure_time": "17:50", + "passengers": "1", + "price": "99", + "refundable": "False", + "return_date": "2019-03-08", + "seating_class": "Economy" + } + ], + "slots": [ + { + "exclusive_end": 117, + "slot": "outbound_departure_time", + "start": 110 + }, + { + "exclusive_end": 159, + "slot": "inbound_departure_time", + "start": 152 + }, + { + "exclusive_end": 176, + "slot": "price", + "start": 173 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "I found 1 convenient flight or your trip. There is a ticket for an outbound Alaska Airlines flight leaving at 5:50 pm with a return flight departing at 7:10 pm. The cost is $99." + }, + { + "frames": [ + { + "actions": [ + { + "act": "REQUEST", + "canonical_values": [], + "slot": "origin_airport", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [ + "origin_airport" + ], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "5:50 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Friday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "What airport does the flight leave from?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "INFORM", + "canonical_values": [ + "LAX International Airport" + ], + "slot": "origin_airport", + "values": [ + "LAX international Airport" + ] + } + ], + "service": "Flights_1", + "slots": [ + { + "exclusive_end": 48, + "slot": "origin_airport", + "start": 23 + } + ] + } + ], + "speaker": "SYSTEM", + "utterance": "The flight leaves from LAX international Airport." + }, + { + "frames": [ + { + "actions": [ + { + "act": "SELECT", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "SearchRoundtripFlights", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "inbound_departure_time": [ + "7:10 pm" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "5:50 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Friday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "That sounds perfect for me." + }, + { + "frames": [ + { + "actions": [ + { + "act": "OFFER_INTENT", + "canonical_values": [ + "ReserveRoundtripFlights" + ], + "slot": "intent", + "values": [ + "ReserveRoundtripFlights" + ] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Do you want me to purchase tickets for the flight?" + }, + { + "frames": [ + { + "actions": [ + { + "act": "NEGATE_INTENT", + "canonical_values": [], + "slot": "", + "values": [] + }, + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [], + "state": { + "active_intent": "NONE", + "requested_slots": [], + "slot_values": { + "airlines": [ + "Alaska Airlines" + ], + "departure_date": [ + "March 6th" + ], + "destination_city": [ + "San Francisco" + ], + "inbound_departure_time": [ + "7:10 pm" + ], + "origin_city": [ + "LA" + ], + "outbound_departure_time": [ + "5:50 pm" + ], + "passengers": [ + "1" + ], + "return_date": [ + "next Friday" + ] + } + } + } + ], + "speaker": "USER", + "utterance": "Nah, that's fine. That's all." + }, + { + "frames": [ + { + "actions": [ + { + "act": "GOODBYE", + "canonical_values": [], + "slot": "", + "values": [] + } + ], + "service": "Flights_1", + "slots": [] + } + ], + "speaker": "SYSTEM", + "utterance": "Have a pleasant afternoon." + } + ] + } +]