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- <img src="https://huggingface.co/spaces/EmilyWitko/Jan2025_HugginessSurveyResults/resolve/main/HugginessSurveyLogo.png" alt="Hugginess Survey Logo">
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- <h1>January 2025 Hugginess Survey Results</h1>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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  </head>
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  <body>
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  <div class="section">
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+ <img src="HugginessSurveyLogo.png" alt="Hugginess Survey Logo">
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+ <h1>January 2025 Hugginess Survey Results</h1>
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+ </div>
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+
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+ <div class="section">
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+ <h2>HF NPS</h2>
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+ <p><strong>HF NPS:</strong> 52 (+3 pts from May 2024)</p>
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+ <p><strong>Underrepresented HF NPS:</strong> 35 (-5 pts from May 2024)</p>
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+
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+ <h3>Positive Themes</h3>
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+ <ul>
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+ <li><strong>Culture and Colleagues (36 mentions)</strong> – Kind, supportive, and smart colleagues.</li>
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+ <li><strong>Flexibility (18 mentions)</strong> – Schedule/location flexibility and remote opportunities.</li>
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+ <li><strong>Impact and Mission (15 mentions)</strong> – High impact on AI and fulfilling projects.</li>
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+ <li><strong>Learning and Growth (12 mentions)</strong> – Exposure to innovation and growth opportunities.</li>
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+ <li><strong>Work-Life Balance (8 mentions)</strong> – Balanced workload and mental health support.</li>
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+ </ul>
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+
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+ <h3>Constructive Criticism</h3>
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+ <ul>
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+ <li><strong>Not a Fit for Everyone (10 mentions)</strong> – High autonomy may be challenging for some.</li>
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+ <li><strong>Compensation Concerns (8 mentions)</strong> – Pay perceived as lower than competitors.</li>
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+ <li><strong>Workload and Stress (6 mentions)</strong> – Small team size leading to high workload.</li>
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+ <li><strong>Retention and Culture (4 mentions)</strong> – Low retention rates and inefficiencies.</li>
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+ <li><strong>Isolation in Remote Work (3 mentions)</strong> – Some employees feel isolated.</li>
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+ </ul>
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+ </div>
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+
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+ <div class="section">
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+ <h2>Support Team NPS</h2>
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+ <p><strong>Support Team NPS:</strong> 48</p>
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+ <p><strong>Underrepresented Support Team NPS:</strong> 28</p>
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+
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+ <h3>Positive Themes</h3>
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+ <ul>
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+ <li><strong>Efficiency and Responsiveness (10 mentions)</strong> – Quick and professional support.</li>
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+ <li><strong>Kindness and Commitment (7 mentions)</strong> – Support teams go above and beyond.</li>
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+ <li><strong>Collaboration and Transparency (6 mentions)</strong> – Open and collaborative problem-solving.</li>
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+ <li><strong>Competence and Knowledge (5 mentions)</strong> – Strong expertise in HR, finance, and legal.</li>
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+ </ul>
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+
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+ <h3>Constructive Criticism</h3>
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+ <ul>
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+ <li><strong>Manual Processes (4 mentions)</strong> – Expense reporting seen as tedious.</li>
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+ <li><strong>Understaffing (3 mentions)</strong> – Delays in support responses due to team size.</li>
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+ <li><strong>Limited Interaction (3 mentions)</strong> – Some employees don’t interact with support teams.</li>
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+ </ul>
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+ </div>
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+
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+ <div class="section">
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+ <h2>Productivity Why Summary</h2>
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+ <p><strong>Average Productivity Rating:</strong> 4/5</p>
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+ <p><strong>Underrepresented Average:</strong> 4/5</p>
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+
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+ <h3>Positive Themes</h3>
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+ <ul>
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+ <li><strong>Autonomy and Freedom (10 mentions)</strong> – Employees value high ownership.</li>
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+ <li><strong>Supportive Culture (8 mentions)</strong> – Reduced meetings boost productivity.</li>
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+ <li><strong>Exciting Work (7 mentions)</strong> – Meaningful and engaging projects.</li>
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+ </ul>
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+
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+ <h3>Constructive Criticism</h3>
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+ <ul>
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+ <li><strong>Burnout and Energy Management (5 mentions)</strong> – Some struggle with energy levels.</li>
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+ <li><strong>Context Switching (5 mentions)</strong> – Juggling tasks is challenging.</li>
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+ <li><strong>Solo Work (3 mentions)</strong> – Limited opportunities for idea-sharing.</li>
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+ </ul>
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+ </div>
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+ <div class="section">
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+ <h2>What are you most excited about for 2025?</h2>
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+ <ul>
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+ <li><strong>Hugging Face Hub Growth (10 mentions)</strong> – Expansion beyond AI developers.</li>
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+ <li><strong>New Projects and Innovation (9 mentions)</strong> – Enthusiasm for upcoming initiatives.</li>
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+ <li><strong>Open-Source Advancements (8 mentions)</strong> – HF’s role in driving innovation.</li>
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+ <li><strong>Community and Collaboration (5 mentions)</strong> – Looking forward to teamwork.</li>
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+ <li><strong>Transformers & Architectures (3 mentions)</strong> – Breaking LLM dominance.</li>
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+ </ul>
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+ </div>
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+ </body>
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+ </html>