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Jul 16

Paralinguistics-Enhanced Large Language Modeling of Spoken Dialogue

Large Language Models (LLMs) have demonstrated superior abilities in tasks such as chatting, reasoning, and question-answering. However, standard LLMs may ignore crucial paralinguistic information, such as sentiment, emotion, and speaking style, which are essential for achieving natural, human-like spoken conversation, especially when such information is conveyed by acoustic cues. We therefore propose Paralinguistics-enhanced Generative Pretrained Transformer (ParalinGPT), an LLM that utilizes text and speech modalities to better model the linguistic content and paralinguistic attributes of spoken dialogue. The model takes the conversational context of text, speech embeddings, and paralinguistic attributes as input prompts within a serialized multitasking multimodal framework. Specifically, our framework serializes tasks in the order of current paralinguistic attribute prediction, response paralinguistic attribute prediction, and response text generation with autoregressive conditioning. We utilize the Switchboard-1 corpus, including its sentiment labels as the paralinguistic attribute, as our spoken dialogue dataset. Experimental results indicate the proposed serialized multitasking method outperforms typical sequence classification techniques on current and response sentiment classification. Furthermore, leveraging conversational context and speech embeddings significantly improves both response text generation and sentiment prediction. Our proposed framework achieves relative improvements of 6.7%, 12.0%, and 3.5% in current sentiment accuracy, response sentiment accuracy, and response text BLEU score, respectively.

Natural Hazards Twitter Dataset

With the development of the Internet, social media has become an important channel for posting disaster-related information. Analyzing attitudes hidden in these texts, known as sentiment analysis, is crucial for the government or relief agencies to improve disaster response efficiency, but it has not received sufficient attention. This paper aims to fill this gap by focusing on investigating attitudes towards disaster response and analyzing targeted relief supplies during disaster response. The contributions of this paper are fourfold. First, we propose several machine learning models for classifying public sentiment concerning disaster-related social media data. Second, we create a natural disaster dataset with sentiment labels, which contains nearly 50,00 Twitter data about different natural disasters in the United States (e.g., a tornado in 2011, a hurricane named Sandy in 2012, a series of floods in 2013, a hurricane named Matthew in 2016, a blizzard in 2016, a hurricane named Harvey in 2017, a hurricane named Michael in 2018, a series of wildfires in 2018, and a hurricane named Dorian in 2019). We are making our dataset available to the research community: https://github.com/Dong-UTIL/Natural-Hazards-Twitter-Dataset. It is our hope that our contribution will enable the study of sentiment analysis in disaster response. Third, we focus on extracting public attitudes and analyzing the essential needs (e.g., food, housing, transportation, and medical supplies) for the public during disaster response, instead of merely targeting on studying positive or negative attitudes of the public to natural disasters. Fourth, we conduct this research from two different dimensions for a comprehensive understanding of public opinion on disaster response, since disparate hazards caused by different types of natural disasters.

EmotionTalk: An Interactive Chinese Multimodal Emotion Dataset With Rich Annotations

In recent years, emotion recognition plays a critical role in applications such as human-computer interaction, mental health monitoring, and sentiment analysis. While datasets for emotion analysis in languages such as English have proliferated, there remains a pressing need for high-quality, comprehensive datasets tailored to the unique linguistic, cultural, and multimodal characteristics of Chinese. In this work, we propose EmotionTalk, an interactive Chinese multimodal emotion dataset with rich annotations. This dataset provides multimodal information from 19 actors participating in dyadic conversational settings, incorporating acoustic, visual, and textual modalities. It includes 23.6 hours of speech (19,250 utterances), annotations for 7 utterance-level emotion categories (happy, surprise, sad, disgust, anger, fear, and neutral), 5-dimensional sentiment labels (negative, weakly negative, neutral, weakly positive, and positive) and 4-dimensional speech captions (speaker, speaking style, emotion and overall). The dataset is well-suited for research on unimodal and multimodal emotion recognition, missing modality challenges, and speech captioning tasks. To our knowledge, it represents the first high-quality and versatile Chinese dialogue multimodal emotion dataset, which is a valuable contribution to research on cross-cultural emotion analysis and recognition. Additionally, we conduct experiments on EmotionTalk to demonstrate the effectiveness and quality of the dataset. It will be open-source and freely available for all academic purposes. The dataset and codes will be made available at: https://github.com/NKU-HLT/EmotionTalk.

BESSTIE: A Benchmark for Sentiment and Sarcasm Classification for Varieties of English

Despite large language models (LLMs) being known to exhibit bias against non-mainstream varieties, there are no known labeled datasets for sentiment analysis of English. To address this gap, we introduce BESSTIE, a benchmark for sentiment and sarcasm classification for three varieties of English: Australian (en-AU), Indian (en-IN), and British (en-UK). Using web-based content from two domains, namely, Google Place reviews and Reddit comments, we collect datasets for these language varieties using two methods: location-based and topic-based filtering. Native speakers of the language varieties manually annotate the datasets with sentiment and sarcasm labels. To assess whether the dataset accurately represents these varieties, we conduct two validation steps: (a) manual annotation of language varieties and (b) automatic language variety prediction. Subsequently, we fine-tune nine large language models (LLMs) (representing a range of encoder/decoder and mono/multilingual models) on these datasets, and evaluate their performance on the two tasks. Our results reveal that the models consistently perform better on inner-circle varieties (i.e., en-AU and en-UK), with significant performance drops for en-IN, particularly in sarcasm detection. We also report challenges in cross-variety generalisation, highlighting the need for language variety-specific datasets such as ours. BESSTIE promises to be a useful evaluative benchmark for future research in equitable LLMs, specifically in terms of language varieties. The BESSTIE datasets, code, and models will be publicly available upon acceptance.

Reducing Spurious Correlations for Aspect-Based Sentiment Analysis with Variational Information Bottleneck and Contrastive Learning

Deep learning techniques have dominated the literature on aspect-based sentiment analysis (ABSA), yielding state-of-the-art results. However, these deep models generally suffer from spurious correlation problems between input features and output labels, which creates significant barriers to robustness and generalization capability. In this paper, we propose a novel Contrastive Variational Information Bottleneck framework (called CVIB) to reduce spurious correlations for ABSA. The proposed CVIB framework is composed of an original network and a self-pruned network, and these two networks are optimized simultaneously via contrastive learning. Concretely, we employ the Variational Information Bottleneck (VIB) principle to learn an informative and compressed network (self-pruned network) from the original network, which discards the superfluous patterns or spurious correlations between input features and prediction labels. Then, self-pruning contrastive learning is devised to pull together semantically similar positive pairs and push away dissimilar pairs, where the representations of the anchor learned by the original and self-pruned networks respectively are regarded as a positive pair while the representations of two different sentences within a mini-batch are treated as a negative pair. To verify the effectiveness of our CVIB method, we conduct extensive experiments on five benchmark ABSA datasets and the experimental results show that our approach achieves better performance than the strong competitors in terms of overall prediction performance, robustness, and generalization.

On the Robustness of Aspect-based Sentiment Analysis: Rethinking Model, Data, and Training

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.

Provably Robust DPO: Aligning Language Models with Noisy Feedback

Learning from preference-based feedback has recently gained traction as a promising approach to align language models with human interests. While these aligned generative models have demonstrated impressive capabilities across various tasks, their dependence on high-quality human preference data poses a bottleneck in practical applications. Specifically, noisy (incorrect and ambiguous) preference pairs in the dataset might restrict the language models from capturing human intent accurately. While practitioners have recently proposed heuristics to mitigate the effect of noisy preferences, a complete theoretical understanding of their workings remain elusive. In this work, we aim to bridge this gap by by introducing a general framework for policy optimization in the presence of random preference flips. We focus on the direct preference optimization (DPO) algorithm in particular since it assumes that preferences adhere to the Bradley-Terry-Luce (BTL) model, raising concerns about the impact of noisy data on the learned policy. We design a novel loss function, which de-bias the effect of noise on average, making a policy trained by minimizing that loss robust to the noise. Under log-linear parameterization of the policy class and assuming good feature coverage of the SFT policy, we prove that the sub-optimality gap of the proposed robust DPO (rDPO) policy compared to the optimal policy is of the order O(1{1-2epsilon}frac{d{n}}), where epsilon < 1/2 is flip rate of labels, d is policy parameter dimension and n is size of dataset. Our experiments on IMDb sentiment generation and Anthropic's helpful-harmless dataset show that rDPO is robust to noise in preference labels compared to vanilla DPO and other heuristics proposed by practitioners.

Sentiment-enhanced Graph-based Sarcasm Explanation in Dialogue

Sarcasm Explanation in Dialogue (SED) is a new yet challenging task, which aims to generate a natural language explanation for the given sarcastic dialogue that involves multiple modalities (\ie utterance, video, and audio). Although existing studies have achieved great success based on the generative pretrained language model BART, they overlook exploiting the sentiments residing in the utterance, video and audio, which play important roles in reflecting sarcasm that essentially involves subtle sentiment contrasts. Nevertheless, it is non-trivial to incorporate sentiments for boosting SED performance, due to three main challenges: 1) diverse effects of utterance tokens on sentiments; 2) gap between video-audio sentiment signals and the embedding space of BART; and 3) various relations among utterances, utterance sentiments, and video-audio sentiments. To tackle these challenges, we propose a novel sEntiment-enhanceD Graph-based multimodal sarcasm Explanation framework, named EDGE. In particular, we first propose a lexicon-guided utterance sentiment inference module, where a heuristic utterance sentiment refinement strategy is devised. We then develop a module named Joint Cross Attention-based Sentiment Inference (JCA-SI) by extending the multimodal sentiment analysis model JCA to derive the joint sentiment label for each video-audio clip. Thereafter, we devise a context-sentiment graph to comprehensively model the semantic relations among the utterances, utterance sentiments, and video-audio sentiments, to facilitate sarcasm explanation generation. Extensive experiments on the publicly released dataset WITS verify the superiority of our model over cutting-edge methods.

Benchmarking Zero-shot Text Classification: Datasets, Evaluation and Entailment Approach

Zero-shot text classification (0Shot-TC) is a challenging NLU problem to which little attention has been paid by the research community. 0Shot-TC aims to associate an appropriate label with a piece of text, irrespective of the text domain and the aspect (e.g., topic, emotion, event, etc.) described by the label. And there are only a few articles studying 0Shot-TC, all focusing only on topical categorization which, we argue, is just the tip of the iceberg in 0Shot-TC. In addition, the chaotic experiments in literature make no uniform comparison, which blurs the progress. This work benchmarks the 0Shot-TC problem by providing unified datasets, standardized evaluations, and state-of-the-art baselines. Our contributions include: i) The datasets we provide facilitate studying 0Shot-TC relative to conceptually different and diverse aspects: the ``topic'' aspect includes ``sports'' and ``politics'' as labels; the ``emotion'' aspect includes ``joy'' and ``anger''; the ``situation'' aspect includes ``medical assistance'' and ``water shortage''. ii) We extend the existing evaluation setup (label-partially-unseen) -- given a dataset, train on some labels, test on all labels -- to include a more challenging yet realistic evaluation label-fully-unseen 0Shot-TC (Chang et al., 2008), aiming at classifying text snippets without seeing task specific training data at all. iii) We unify the 0Shot-TC of diverse aspects within a textual entailment formulation and study it this way. Code & Data: https://github.com/yinwenpeng/BenchmarkingZeroShot

The ParlaSent-BCS dataset of sentiment-annotated parliamentary debates from Bosnia-Herzegovina, Croatia, and Serbia

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

The ParlaSent multilingual training dataset for sentiment identification in parliamentary proceedings

Sentiments inherently drive politics. How we receive and process information plays an essential role in political decision-making, shaping our judgment with strategic consequences both on the level of legislators and the masses. If sentiment plays such an important role in politics, how can we study and measure it systematically? The paper presents a new dataset of sentiment-annotated sentences, which are used in a series of experiments focused on training a robust sentiment classifier for parliamentary proceedings. The paper also introduces the first domain-specific LLM for political science applications additionally pre-trained on 1.72 billion domain-specific words from proceedings of 27 European parliaments. We present experiments demonstrating how the additional pre-training of LLM on parliamentary data can significantly improve the model downstream performance on the domain-specific tasks, in our case, sentiment detection in parliamentary proceedings. We further show that multilingual models perform very well on unseen languages and that additional data from other languages significantly improves the target parliament's results. The paper makes an important contribution to multiple domains of social sciences and bridges them with computer science and computational linguistics. Lastly, it sets up a more robust approach to sentiment analysis of political texts in general, which allows scholars to study political sentiment from a comparative perspective using standardized tools and techniques.

HuBERTopic: Enhancing Semantic Representation of HuBERT through Self-supervision Utilizing Topic Model

Recently, the usefulness of self-supervised representation learning (SSRL) methods has been confirmed in various downstream tasks. Many of these models, as exemplified by HuBERT and WavLM, use pseudo-labels generated from spectral features or the model's own representation features. From previous studies, it is known that the pseudo-labels contain semantic information. However, the masked prediction task, the learning criterion of HuBERT, focuses on local contextual information and may not make effective use of global semantic information such as speaker, theme of speech, and so on. In this paper, we propose a new approach to enrich the semantic representation of HuBERT. We apply topic model to pseudo-labels to generate a topic label for each utterance. An auxiliary topic classification task is added to HuBERT by using topic labels as teachers. This allows additional global semantic information to be incorporated in an unsupervised manner. Experimental results demonstrate that our method achieves comparable or better performance than the baseline in most tasks, including automatic speech recognition and five out of the eight SUPERB tasks. Moreover, we find that topic labels include various information about utterance, such as gender, speaker, and its theme. This highlights the effectiveness of our approach in capturing multifaceted semantic nuances.

KeNet:Knowledge-enhanced Doc-Label Attention Network for Multi-label text classification

Multi-Label Text Classification (MLTC) is a fundamental task in the field of Natural Language Processing (NLP) that involves the assignment of multiple labels to a given text. MLTC has gained significant importance and has been widely applied in various domains such as topic recognition, recommendation systems, sentiment analysis, and information retrieval. However, traditional machine learning and Deep neural network have not yet addressed certain issues, such as the fact that some documents are brief but have a large number of labels and how to establish relationships between the labels. It is imperative to additionally acknowledge that the significance of knowledge is substantiated in the realm of MLTC. To address this issue, we provide a novel approach known as Knowledge-enhanced Doc-Label Attention Network (KeNet). Specifically, we design an Attention Network that incorporates external knowledge, label embedding, and a comprehensive attention mechanism. In contrast to conventional methods, we use comprehensive representation of documents, knowledge and labels to predict all labels for each single text. Our approach has been validated by comprehensive research conducted on three multi-label datasets. Experimental results demonstrate that our method outperforms state-of-the-art MLTC method. Additionally, a case study is undertaken to illustrate the practical implementation of KeNet.

Explainable Multimodal Emotion Reasoning

Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.

Evaluate Bias without Manual Test Sets: A Concept Representation Perspective for LLMs

Bias in Large Language Models (LLMs) significantly undermines their reliability and fairness. We focus on a common form of bias: when two reference concepts in the model's concept space, such as sentiment polarities (e.g., "positive" and "negative"), are asymmetrically correlated with a third, target concept, such as a reviewing aspect, the model exhibits unintended bias. For instance, the understanding of "food" should not skew toward any particular sentiment. Existing bias evaluation methods assess behavioral differences of LLMs by constructing labeled data for different social groups and measuring model responses across them, a process that requires substantial human effort and captures only a limited set of social concepts. To overcome these limitations, we propose BiasLens, a test-set-free bias analysis framework based on the structure of the model's vector space. BiasLens combines Concept Activation Vectors (CAVs) with Sparse Autoencoders (SAEs) to extract interpretable concept representations, and quantifies bias by measuring the variation in representational similarity between the target concept and each of the reference concepts. Even without labeled data, BiasLens shows strong agreement with traditional bias evaluation metrics (Spearman correlation r > 0.85). Moreover, BiasLens reveals forms of bias that are difficult to detect using existing methods. For example, in simulated clinical scenarios, a patient's insurance status can cause the LLM to produce biased diagnostic assessments. Overall, BiasLens offers a scalable, interpretable, and efficient paradigm for bias discovery, paving the way for improving fairness and transparency in LLMs.

SentiPers: A Sentiment Analysis Corpus for Persian

Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing a manually annotated sentiment corpus, SentiPers, which covers formal and informal written contemporary Persian. To the best of our knowledge, SentiPers is a unique sentiment corpus with such a rich annotation in three different levels including document-level, sentence-level, and entity/aspect-level for Persian. The corpus contains more than 26000 sentences of users opinions from digital product domain and benefits from special characteristics such as quantifying the positiveness or negativity of an opinion through assigning a number within a specific range to any given sentence. Furthermore, we present statistics on various components of our corpus as well as studying the inter-annotator agreement among the annotators. Finally, some of the challenges that we faced during the annotation process will be discussed as well.

Rethinking the Value of Labels for Improving Class-Imbalanced Learning

Real-world data often exhibits long-tailed distributions with heavy class imbalance, posing great challenges for deep recognition models. We identify a persisting dilemma on the value of labels in the context of imbalanced learning: on the one hand, supervision from labels typically leads to better results than its unsupervised counterparts; on the other hand, heavily imbalanced data naturally incurs "label bias" in the classifier, where the decision boundary can be drastically altered by the majority classes. In this work, we systematically investigate these two facets of labels. We demonstrate, theoretically and empirically, that class-imbalanced learning can significantly benefit in both semi-supervised and self-supervised manners. Specifically, we confirm that (1) positively, imbalanced labels are valuable: given more unlabeled data, the original labels can be leveraged with the extra data to reduce label bias in a semi-supervised manner, which greatly improves the final classifier; (2) negatively however, we argue that imbalanced labels are not useful always: classifiers that are first pre-trained in a self-supervised manner consistently outperform their corresponding baselines. Extensive experiments on large-scale imbalanced datasets verify our theoretically grounded strategies, showing superior performance over previous state-of-the-arts. Our intriguing findings highlight the need to rethink the usage of imbalanced labels in realistic long-tailed tasks. Code is available at https://github.com/YyzHarry/imbalanced-semi-self.

L3Cube-MahaEmotions: A Marathi Emotion Recognition Dataset with Synthetic Annotations using CoTR prompting and Large Language Models

Emotion recognition in low-resource languages like Marathi remains challenging due to limited annotated data. We present L3Cube-MahaEmotions, a high-quality Marathi emotion recognition dataset with 11 fine-grained emotion labels. The training data is synthetically annotated using large language models (LLMs), while the validation and test sets are manually labeled to serve as a reliable gold-standard benchmark. Building on the MahaSent dataset, we apply the Chain-of-Translation (CoTR) prompting technique, where Marathi sentences are translated into English and emotion labeled via a single prompt. GPT-4 and Llama3-405B were evaluated, with GPT-4 selected for training data annotation due to superior label quality. We evaluate model performance using standard metrics and explore label aggregation strategies (e.g., Union, Intersection). While GPT-4 predictions outperform fine-tuned BERT models, BERT-based models trained on synthetic labels fail to surpass GPT-4. This highlights both the importance of high-quality human-labeled data and the inherent complexity of emotion recognition. An important finding of this work is that generic LLMs like GPT-4 and Llama3-405B generalize better than fine-tuned BERT for complex low-resource emotion recognition tasks. The dataset and model are shared publicly at https://github.com/l3cube-pune/MarathiNLP

Exploring Cross-Cultural Differences in English Hate Speech Annotations: From Dataset Construction to Analysis

Warning: this paper contains content that may be offensive or upsetting. Most hate speech datasets neglect the cultural diversity within a single language, resulting in a critical shortcoming in hate speech detection. To address this, we introduce CREHate, a CRoss-cultural English Hate speech dataset. To construct CREHate, we follow a two-step procedure: 1) cultural post collection and 2) cross-cultural annotation. We sample posts from the SBIC dataset, which predominantly represents North America, and collect posts from four geographically diverse English-speaking countries (Australia, United Kingdom, Singapore, and South Africa) using culturally hateful keywords we retrieve from our survey. Annotations are collected from the four countries plus the United States to establish representative labels for each country. Our analysis highlights statistically significant disparities across countries in hate speech annotations. Only 56.2% of the posts in CREHate achieve consensus among all countries, with the highest pairwise label difference rate of 26%. Qualitative analysis shows that label disagreement occurs mostly due to different interpretations of sarcasm and the personal bias of annotators on divisive topics. Lastly, we evaluate large language models (LLMs) under a zero-shot setting and show that current LLMs tend to show higher accuracies on Anglosphere country labels in CREHate. Our dataset and codes are available at: https://github.com/nlee0212/CREHate

AITA Generating Moral Judgements of the Crowd with Reasoning

Morality is a fundamental aspect of human behavior and ethics, influencing how we interact with each other and the world around us. When faced with a moral dilemma, a person's ability to make clear moral judgments can be clouded. Due to many factors such as personal biases, emotions and situational factors people can find it difficult to decide their best course of action. The AmITheAsshole (AITA) subreddit is a forum on the social media platform Reddit that helps people get clarity and objectivity on their predicaments. In the forum people post anecdotes about moral dilemmas they are facing in their lives, seeking validation for their actions or advice on how to navigate the situation from the community. The morality of the actions in each post is classified based on the collective opinion of the community into mainly two labels, "Not The Asshole" (NTA) and "You Are The Asshole" (YTA). This project aims to generate comments with moral reasoning for stories with moral dilemmas using the AITA subreddit as a dataset. While past literature has explored the classification of posts into labels (Alhassan et al., 2022), the generation of comments remains a novel and challenging task. It involves understanding the complex social and ethical considerations in each situation. To address this challenge, we will leverage the vast amount of data on the forum with the goal of generating coherent comments that align with the norms and values of the AITA community. In this endeavor, we aim to evaluate state-of-the-art seq2seq text generation models for their ability to make moral judgments similarly to humans, ultimately producing concise comments providing clear moral stances and advice for the poster.

EmoLLMs: A Series of Emotional Large Language Models and Annotation Tools for Comprehensive Affective Analysis

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

Improving Arabic Multi-Label Emotion Classification using Stacked Embeddings and Hybrid Loss Function

In multi-label emotion classification, particularly for low-resource languages like Arabic, the challenges of class imbalance and label correlation hinder model performance, especially in accurately predicting minority emotions. To address these issues, this study proposes a novel approach that combines stacked embeddings, meta-learning, and a hybrid loss function to enhance multi-label emotion classification for the Arabic language. The study extracts contextual embeddings from three fine-tuned language models-ArabicBERT, MarBERT, and AraBERT-which are then stacked to form enriched embeddings. A meta-learner is trained on these stacked embeddings, and the resulting concatenated representations are provided as input to a Bi-LSTM model, followed by a fully connected neural network for multi-label classification. To further improve performance, a hybrid loss function is introduced, incorporating class weighting, label correlation matrix, and contrastive learning, effectively addressing class imbalances and improving the handling of label correlations. Extensive experiments validate the proposed model's performance across key metrics such as Precision, Recall, F1-Score, Jaccard Accuracy, and Hamming Loss. The class-wise performance analysis demonstrates the hybrid loss function's ability to significantly reduce disparities between majority and minority classes, resulting in a more balanced emotion classification. An ablation study highlights the contribution of each component, showing the superiority of the model compared to baseline approaches and other loss functions. This study not only advances multi-label emotion classification for Arabic but also presents a generalizable framework that can be adapted to other languages and domains, providing a significant step forward in addressing the challenges of low-resource emotion classification tasks.

Good Debt or Bad Debt: Detecting Semantic Orientations in Economic Texts

The use of robo-readers to analyze news texts is an emerging technology trend in computational finance. In recent research, a substantial effort has been invested to develop sophisticated financial polarity-lexicons that can be used to investigate how financial sentiments relate to future company performance. However, based on experience from other fields, where sentiment analysis is commonly applied, it is well-known that the overall semantic orientation of a sentence may differ from the prior polarity of individual words. The objective of this article is to investigate how semantic orientations can be better detected in financial and economic news by accommodating the overall phrase-structure information and domain-specific use of language. Our three main contributions are: (1) establishment of a human-annotated finance phrase-bank, which can be used as benchmark for training and evaluating alternative models; (2) presentation of a technique to enhance financial lexicons with attributes that help to identify expected direction of events that affect overall sentiment; (3) development of a linearized phrase-structure model for detecting contextual semantic orientations in financial and economic news texts. The relevance of the newly added lexicon features and the benefit of using the proposed learning-algorithm are demonstrated in a comparative study against previously used general sentiment models as well as the popular word frequency models used in recent financial studies. The proposed framework is parsimonious and avoids the explosion in feature-space caused by the use of conventional n-gram features.

Enhanced Aspect-Based Sentiment Analysis Models with Progressive Self-supervised Attention Learning

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

SEntFiN 1.0: Entity-Aware Sentiment Analysis for Financial News

Fine-grained financial sentiment analysis on news headlines is a challenging task requiring human-annotated datasets to achieve high performance. Limited studies have tried to address the sentiment extraction task in a setting where multiple entities are present in a news headline. In an effort to further research in this area, we make publicly available SEntFiN 1.0, a human-annotated dataset of 10,753 news headlines with entity-sentiment annotations, of which 2,847 headlines contain multiple entities, often with conflicting sentiments. We augment our dataset with a database of over 1,000 financial entities and their various representations in news media amounting to over 5,000 phrases. We propose a framework that enables the extraction of entity-relevant sentiments using a feature-based approach rather than an expression-based approach. For sentiment extraction, we utilize 12 different learning schemes utilizing lexicon-based and pre-trained sentence representations and five classification approaches. Our experiments indicate that lexicon-based n-gram ensembles are above par with pre-trained word embedding schemes such as GloVe. Overall, RoBERTa and finBERT (domain-specific BERT) achieve the highest average accuracy of 94.29% and F1-score of 93.27%. Further, using over 210,000 entity-sentiment predictions, we validate the economic effect of sentiments on aggregate market movements over a long duration.

Removing Non-Stationary Knowledge From Pre-Trained Language Models for Entity-Level Sentiment Classification in Finance

Extraction of sentiment signals from news text, stock message boards, and business reports, for stock movement prediction, has been a rising field of interest in finance. Building upon past literature, the most recent works attempt to better capture sentiment from sentences with complex syntactic structures by introducing aspect-level sentiment classification (ASC). Despite the growing interest, however, fine-grained sentiment analysis has not been fully explored in non-English literature due to the shortage of annotated finance-specific data. Accordingly, it is necessary for non-English languages to leverage datasets and pre-trained language models (PLM) of different domains, languages, and tasks to best their performance. To facilitate finance-specific ASC research in the Korean language, we build KorFinASC, a Korean aspect-level sentiment classification dataset for finance consisting of 12,613 human-annotated samples, and explore methods of intermediate transfer learning. Our experiments indicate that past research has been ignorant towards the potentially wrong knowledge of financial entities encoded during the training phase, which has overestimated the predictive power of PLMs. In our work, we use the term "non-stationary knowledge'' to refer to information that was previously correct but is likely to change, and present "TGT-Masking'', a novel masking pattern to restrict PLMs from speculating knowledge of the kind. Finally, through a series of transfer learning with TGT-Masking applied we improve 22.63% of classification accuracy compared to standalone models on KorFinASC.

LEIA: Linguistic Embeddings for the Identification of Affect

The wealth of text data generated by social media has enabled new kinds of analysis of emotions with language models. These models are often trained on small and costly datasets of text annotations produced by readers who guess the emotions expressed by others in social media posts. This affects the quality of emotion identification methods due to training data size limitations and noise in the production of labels used in model development. We present LEIA, a model for emotion identification in text that has been trained on a dataset of more than 6 million posts with self-annotated emotion labels for happiness, affection, sadness, anger, and fear. LEIA is based on a word masking method that enhances the learning of emotion words during model pre-training. LEIA achieves macro-F1 values of approximately 73 on three in-domain test datasets, outperforming other supervised and unsupervised methods in a strong benchmark that shows that LEIA generalizes across posts, users, and time periods. We further perform an out-of-domain evaluation on five different datasets of social media and other sources, showing LEIA's robust performance across media, data collection methods, and annotation schemes. Our results show that LEIA generalizes its classification of anger, happiness, and sadness beyond the domain it was trained on. LEIA can be applied in future research to provide better identification of emotions in text from the perspective of the writer. The models produced for this article are publicly available at https://huggingface.co/LEIA

A Labelled Dataset for Sentiment Analysis of Videos on YouTube, TikTok, and Other Sources about the 2024 Outbreak of Measles

The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.

Understanding and Tackling Label Errors in Individual-Level Nature Language Understanding

Natural language understanding (NLU) is a task that enables machines to understand human language. Some tasks, such as stance detection and sentiment analysis, are closely related to individual subjective perspectives, thus termed individual-level NLU. Previously, these tasks are often simplified to text-level NLU tasks, ignoring individual factors. This not only makes inference difficult and unexplainable but often results in a large number of label errors when creating datasets. To address the above limitations, we propose a new NLU annotation guideline based on individual-level factors. Specifically, we incorporate other posts by the same individual and then annotate individual subjective perspectives after considering all individual posts. We use this guideline to expand and re-annotate the stance detection and topic-based sentiment analysis datasets. We find that error rates in the samples were as high as 31.7\% and 23.3\%. We further use large language models to conduct experiments on the re-annotation datasets and find that the large language models perform well on both datasets after adding individual factors. Both GPT-4o and Llama3-70B can achieve an accuracy greater than 87\% on the re-annotation datasets. We also verify the effectiveness of individual factors through ablation studies. We call on future researchers to add individual factors when creating such datasets. Our re-annotation dataset can be found at https://github.com/24yearsoldstudent/Individual-NLU

Label Dependent Attention Model for Disease Risk Prediction Using Multimodal Electronic Health Records

Disease risk prediction has attracted increasing attention in the field of modern healthcare, especially with the latest advances in artificial intelligence (AI). Electronic health records (EHRs), which contain heterogeneous patient information, are widely used in disease risk prediction tasks. One challenge of applying AI models for risk prediction lies in generating interpretable evidence to support the prediction results while retaining the prediction ability. In order to address this problem, we propose the method of jointly embedding words and labels whereby attention modules learn the weights of words from medical notes according to their relevance to the names of risk prediction labels. This approach boosts interpretability by employing an attention mechanism and including the names of prediction tasks in the model. However, its application is only limited to the handling of textual inputs such as medical notes. In this paper, we propose a label dependent attention model LDAM to 1) improve the interpretability by exploiting Clinical-BERT (a biomedical language model pre-trained on a large clinical corpus) to encode biomedically meaningful features and labels jointly; 2) extend the idea of joint embedding to the processing of time-series data, and develop a multi-modal learning framework for integrating heterogeneous information from medical notes and time-series health status indicators. To demonstrate our method, we apply LDAM to the MIMIC-III dataset to predict different disease risks. We evaluate our method both quantitatively and qualitatively. Specifically, the predictive power of LDAM will be shown, and case studies will be carried out to illustrate its interpretability.

TnT-LLM: Text Mining at Scale with Large Language Models

Transforming unstructured text into structured and meaningful forms, organized by useful category labels, is a fundamental step in text mining for downstream analysis and application. However, most existing methods for producing label taxonomies and building text-based label classifiers still rely heavily on domain expertise and manual curation, making the process expensive and time-consuming. This is particularly challenging when the label space is under-specified and large-scale data annotations are unavailable. In this paper, we address these challenges with Large Language Models (LLMs), whose prompt-based interface facilitates the induction and use of large-scale pseudo labels. We propose TnT-LLM, a two-phase framework that employs LLMs to automate the process of end-to-end label generation and assignment with minimal human effort for any given use-case. In the first phase, we introduce a zero-shot, multi-stage reasoning approach which enables LLMs to produce and refine a label taxonomy iteratively. In the second phase, LLMs are used as data labelers that yield training samples so that lightweight supervised classifiers can be reliably built, deployed, and served at scale. We apply TnT-LLM to the analysis of user intent and conversational domain for Bing Copilot (formerly Bing Chat), an open-domain chat-based search engine. Extensive experiments using both human and automatic evaluation metrics demonstrate that TnT-LLM generates more accurate and relevant label taxonomies when compared against state-of-the-art baselines, and achieves a favorable balance between accuracy and efficiency for classification at scale. We also share our practical experiences and insights on the challenges and opportunities of using LLMs for large-scale text mining in real-world applications.

Classification Benchmarks for Under-resourced Bengali Language based on Multichannel Convolutional-LSTM Network

Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize these data for social and anti-social behaviours analysis, document characterization, and sentiment analysis by predicting the contexts mostly for highly resourced languages such as English. However, there are languages that are under-resources, e.g., South Asian languages like Bengali, Tamil, Assamese, Telugu that lack of computational resources for the NLP tasks. In this paper, we provide several classification benchmarks for Bengali, an under-resourced language. We prepared three datasets of expressing hate, commonly used topics, and opinions for hate speech detection, document classification, and sentiment analysis, respectively. We built the largest Bengali word embedding models to date based on 250 million articles, which we call BengFastText. We perform three different experiments, covering document classification, sentiment analysis, and hate speech detection. We incorporate word embeddings into a Multichannel Convolutional-LSTM (MConv-LSTM) network for predicting different types of hate speech, document classification, and sentiment analysis. Experiments demonstrate that BengFastText can capture the semantics of words from respective contexts correctly. Evaluations against several baseline embedding models, e.g., Word2Vec and GloVe yield up to 92.30%, 82.25%, and 90.45% F1-scores in case of document classification, sentiment analysis, and hate speech detection, respectively during 5-fold cross-validation tests.

weighted CapsuleNet networks for Persian multi-domain sentiment analysis

Sentiment classification is a fundamental task in natural language processing, assigning one of the three classes, positive, negative, or neutral, to free texts. However, sentiment classification models are highly domain dependent; the classifier may perform classification with reasonable accuracy in one domain but not in another due to the Semantic multiplicity of words getting poor accuracy. This article presents a new Persian/Arabic multi-domain sentiment analysis method using the cumulative weighted capsule networks approach. Weighted capsule ensemble consists of training separate capsule networks for each domain and a weighting measure called domain belonging degree (DBD). This criterion consists of TF and IDF, which calculates the dependency of each document for each domain separately; this value is multiplied by the possible output that each capsule creates. In the end, the sum of these multiplications is the title of the final output, and is used to determine the polarity. And the most dependent domain is considered the final output for each domain. The proposed method was evaluated using the Digikala dataset and obtained acceptable accuracy compared to the existing approaches. It achieved an accuracy of 0.89 on detecting the domain of belonging and 0.99 on detecting the polarity. Also, for the problem of dealing with unbalanced classes, a cost-sensitive function was used. This function was able to achieve 0.0162 improvements in accuracy for sentiment classification. This approach on Amazon Arabic data can achieve 0.9695 accuracies in domain classification.

Interpretable Bangla Sarcasm Detection using BERT and Explainable AI

A positive phrase or a sentence with an underlying negative motive is usually defined as sarcasm that is widely used in today's social media platforms such as Facebook, Twitter, Reddit, etc. In recent times active users in social media platforms are increasing dramatically which raises the need for an automated NLP-based system that can be utilized in various tasks such as determining market demand, sentiment analysis, threat detection, etc. However, since sarcasm usually implies the opposite meaning and its detection is frequently a challenging issue, data meaning extraction through an NLP-based model becomes more complicated. As a result, there has been a lot of study on sarcasm detection in English over the past several years, and there's been a noticeable improvement and yet sarcasm detection in the Bangla language's state remains the same. In this article, we present a BERT-based system that can achieve 99.60\% while the utilized traditional machine learning algorithms are only capable of achieving 89.93\%. Additionally, we have employed Local Interpretable Model-Agnostic Explanations that introduce explainability to our system. Moreover, we have utilized a newly collected bangla sarcasm dataset, BanglaSarc that was constructed specifically for the evaluation of this study. This dataset consists of fresh records of sarcastic and non-sarcastic comments, the majority of which are acquired from Facebook and YouTube comment sections.

Antisemitic Messages? A Guide to High-Quality Annotation and a Labeled Dataset of Tweets

One of the major challenges in automatic hate speech detection is the lack of datasets that cover a wide range of biased and unbiased messages and that are consistently labeled. We propose a labeling procedure that addresses some of the common weaknesses of labeled datasets. We focus on antisemitic speech on Twitter and create a labeled dataset of 6,941 tweets that cover a wide range of topics common in conversations about Jews, Israel, and antisemitism between January 2019 and December 2021 by drawing from representative samples with relevant keywords. Our annotation process aims to strictly apply a commonly used definition of antisemitism by forcing annotators to specify which part of the definition applies, and by giving them the option to personally disagree with the definition on a case-by-case basis. Labeling tweets that call out antisemitism, report antisemitism, or are otherwise related to antisemitism (such as the Holocaust) but are not actually antisemitic can help reduce false positives in automated detection. The dataset includes 1,250 tweets (18%) that are antisemitic according to the International Holocaust Remembrance Alliance (IHRA) definition of antisemitism. It is important to note, however, that the dataset is not comprehensive. Many topics are still not covered, and it only includes tweets collected from Twitter between January 2019 and December 2021. Additionally, the dataset only includes tweets that were written in English. Despite these limitations, we hope that this is a meaningful contribution to improving the automated detection of antisemitic speech.

REDAffectiveLM: Leveraging Affect Enriched Embedding and Transformer-based Neural Language Model for Readers' Emotion Detection

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

Constructing interval variables via faceted Rasch measurement and multitask deep learning: a hate speech application

We propose a general method for measuring complex variables on a continuous, interval spectrum by combining supervised deep learning with the Constructing Measures approach to faceted Rasch item response theory (IRT). We decompose the target construct, hate speech in our case, into multiple constituent components that are labeled as ordinal survey items. Those survey responses are transformed via IRT into a debiased, continuous outcome measure. Our method estimates the survey interpretation bias of the human labelers and eliminates that influence on the generated continuous measure. We further estimate the response quality of each labeler using faceted IRT, allowing responses from low-quality labelers to be removed. Our faceted Rasch scaling procedure integrates naturally with a multitask deep learning architecture for automated prediction on new data. The ratings on the theorized components of the target outcome are used as supervised, ordinal variables for the neural networks' internal concept learning. We test the use of an activation function (ordinal softmax) and loss function (ordinal cross-entropy) designed to exploit the structure of ordinal outcome variables. Our multitask architecture leads to a new form of model interpretation because each continuous prediction can be directly explained by the constituent components in the penultimate layer. We demonstrate this new method on a dataset of 50,000 social media comments sourced from YouTube, Twitter, and Reddit and labeled by 11,000 U.S.-based Amazon Mechanical Turk workers to measure a continuous spectrum from hate speech to counterspeech. We evaluate Universal Sentence Encoders, BERT, and RoBERTa as language representation models for the comment text, and compare our predictive accuracy to Google Jigsaw's Perspective API models, showing significant improvement over this standard benchmark.

KoMultiText: Large-Scale Korean Text Dataset for Classifying Biased Speech in Real-World Online Services

With the growth of online services, the need for advanced text classification algorithms, such as sentiment analysis and biased text detection, has become increasingly evident. The anonymous nature of online services often leads to the presence of biased and harmful language, posing challenges to maintaining the health of online communities. This phenomenon is especially relevant in South Korea, where large-scale hate speech detection algorithms have not yet been broadly explored. In this paper, we introduce "KoMultiText", a new comprehensive, large-scale dataset collected from a well-known South Korean SNS platform. Our proposed dataset provides annotations including (1) Preferences, (2) Profanities, and (3) Nine types of Bias for the text samples, enabling multi-task learning for simultaneous classification of user-generated texts. Leveraging state-of-the-art BERT-based language models, our approach surpasses human-level accuracy across diverse classification tasks, as measured by various metrics. Beyond academic contributions, our work can provide practical solutions for real-world hate speech and bias mitigation, contributing directly to the improvement of online community health. Our work provides a robust foundation for future research aiming to improve the quality of online discourse and foster societal well-being. All source codes and datasets are publicly accessible at https://github.com/Dasol-Choi/KoMultiText.

SOUL: Towards Sentiment and Opinion Understanding of Language

Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.

BanglishRev: A Large-Scale Bangla-English and Code-mixed Dataset of Product Reviews in E-Commerce

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.