Please choose the correct ending to complete the given sentence: Finance and Business: [header] How to start a mediation meeting [title] Work effectively. [step] Make sure that the people involved feel comfortable. Be sure that you remain neutral and listen.

Ending1: In order to remain neutral it is important to pay close attention to your reactions. Try to keep facial expressions to a minimum and try to keep an equal amount of eye contact with the two of them. Ending2: When you are at the meeting you should take the following steps to comfort the other person : [substeps] Address them as " i'm listening " and incorporate humor. Make sure that you are clear and direct. Ending3: Avoid speaking negatively or shouting at the other people. Try to come to an agreement in a much safer and cohesive manner. Ending4: Don't argue or argue with them. [substeps] Be patient and polite while reviewing the mediation documents.

Answer format: ending1/ending2/ending3/ending4