Please choose the correct ending to complete the given sentence: Finance and Business: [header] How to outsource customer service [title] Analyze your current customer service needs. [step] You need to first define what is needed from and expected of your business's customer service department. You have to understand why you have a customer service department and what sort of service they provide to customers.

Ending1: Assess the volume of customer interaction, the subjects of interaction, and the outcomes of your service. The key is to make sure that you're currently providing good customer service, before trying to outsource it to a third party. Ending2: Then, figure out how you are able to outsource your business. Determine if you're able to interact with your customers at a higher level of customer service than the rest of your staff. Ending3: You can start to design an implementation strategy to benefit others in your business. Determine whether there are any strong expectations regarding the quality of staff at your department. Ending4: Determine if you think of yourself as a specialist in customer service. Understanding what would be required of you will help you improve your quality of customer service.

Answer format: ending1/ending2/ending3/ending4