Please choose the correct ending to complete the given sentence: Education and Communications: [header] How to be polite on the phone [title] Greet the other caller politely. [step] Whether you are placing a call or receiving a call, be sure to greet the other person politely. Greet the other caller as you would if you were seeing them in person.

Ending1: [substeps] For example, say, " hi sandy, it was great seeing you! How are you today? " [title] Write them a letter. [step] If the other party calls and expects to talk to you face to face, write a letter to that person. Ending2: Use an appropriate tone to engage the other caller. [substeps] Saying hello will make it look like you're within eyesight, which is okay. Ending3: For example, say " hi " or " hey " if you are greeting a family member or cousin. [substeps] To redirect attention back to the other person, say something like " why don't you have anything to say? " or " how have you been? How's your summer? " [title] Connect with the other person. Ending4: If you do not know the person, introduce yourself as you would if you were meeting the person for the first time in person. If you know the person you are calling, be sure to identify yourself before starting the conversation.

Answer format: ending1/ending2/ending3/ending4