Please choose the correct ending to complete the given sentence: Education and Communications: [header] How to write a consolation letter [title] Acknowledge the loss. [step] Acknowledging that the deceased has passed away is an important component of any condolence letter. Be sure to mention the deceased by name, and express what a loss their passing is.

Ending1: This is best done in written letters that are used for the elderly or those with poor eyesight. [substeps] Avoid making remarks in painful or odd terms. Ending2: [substeps] Mention how you heard about the deceased's passing, even if it was from the person you're writing to. You can use this part of the letter to express any shock or grief you felt at learning of the deceased's passing. Ending3: [substeps] Make sure you emphasize to the recipient, " the loss i suffered was devastating for me. " a substitute for, " i'm so sorry to hear the loss of you. Ending4: Say, " i'm so sorry, " and whether it is in the form of a prayer or a question, be sure to note that, although this isn't expressed directly in the letter, it is understood. [substeps] The grieving process is known as " filling the void.

Answer format: ending1/ending2/ending3/ending4