### Chinese: 当我去找他们退钱的时候他们表现出很有经验的样子，有专门的小团队来对付你。
### English: When I went to them for a refund they acted like they were very experienced and had a small team dedicated to dealing with you.
### Errors: There is a major error of incorrect translation has stylistic problems at "When I went to them for a refund". There is a major error of incorrect translation includes information not present in the correct translation at "dealing with you".

### Improved English: When I went to ask for a refund, they acted rather experienced and sent a small team to deal with me.