redflag lifeline chat useless even offeredi cant phone conversations im desperate point waiting endless endless queues chat ive waited nearly  hours total today two different sessions ive waited least  hours day last two days never made front line bit ago course  minutes position  line finally went right had step away computer could stare screen anymore notification ping nothing missed it ive waited long im desperate finally called line hear hung panic attack ampxb even offer service wait times bad cant imagine many people crisis may kill see option never get in understand