fw tw fts agreements original message buehler craig sent friday august 24 2001 2 36 pm cormier martha dasilva esther cc watson kimberly dietz rick subject tw fts agreements michelle forget started team quit working tw agreements brief update normal process previously change anything found better process deal capture team craig esther processes fts discount related amendments tw marketing contract group processes new base agreement poi mdq term type changes fts service requests still go contracts capacity credit issues completed contract printed entire contract folder forwarded deal capture additional processing firm contracts amendments get sent deal capture review deal capture gets marketer determine discount offered creates discount amendment routes approval needed tenders documents shipper deal capture responsible obtaining approvals capacity credit agreement executed returned shipper deal capture handoff original documents back contracts activation complete additional distribution processing let know concerns questions first deals go need feedback see process needs adjustments thanks help craig