tom marcotte mdwloxdpkskidmoreedu hi would echo mikes comments add dell tier 2 member 1000 per year get reimbursed 5000 per every qualified hardware repair anyway long least 20 qualified hardware repairs year break even anything 20 repairs year turns positive cash flow institution hope helps tom tom marcotte assistant director user services skidmore college information technology department 815 n broadway library walkway saratoga springs ny 12866 518 5805935 sphxojxtskidmoreedu ________________________________ acm siguccs members announcement list mailtodfaienlompadgvlistservacmorg behalf mike siolkowsky sent wednesday march 05 2008 432 pm dfaienlompadgvlistservacmorg subject vendor experiences hello lori brock university canada 4th year 5 year agreement exclusive dell user serviceshelpdesk standpoint extremely happy arrangement experience support great make sure everything purchase minimum 3 year warranty next business day service redeployment system place every year purchase brandnew computers student computer labs year machines get redeployed across campus administrative departments well faculty figured call experience hardware troubles service prompt server room dell equipment well great reps getting product quotes relatively painless made procurement equipment quick easy reason say arent exclusive need certain specific hardware vendors users want lightersleeker laptop types requests purchased thinkpad notebooks example ibmlenovo business partners great success well general happy deal tier 1 companies know try support products mike siolkowsky user services brock univesity acm siguccs members announcement list mailtodfaienlompadgvlistservacmorg behalf lori kressin sent march 4 2008 531 pm dfaienlompadgvlistservacmorg subject vendor experiences good afternoon university virginia currently process reviewing potential vendors become partners preferred vendor program hardware program provides hardware personal purchases students university purchases departments writing solicit comments regarding experience major vendors eg dell hp lenovo apple etc particular comments regarding responsiveness unique needs warranty service levels hardware durability would welcome thanks advance comments lori kressin ________________________________________________________ lori kressin university virginia itc uss coordinator assistive technology lead 4342437624 voice 4349824715 fax ________________________________ removed future issues siguccsmembers please enter email address ysgtbrockuca httpoptoutacmorglistserv_indexcfmlnsiguccsmembers well remove future youd like resubscribe please enter address httpsignupacmorglistserv_indexcfmlnsiguccsmembers association computing machinery advancing computing science profession c 2007 acm inc rights reserved ________________________________ ________________________________ confidentiality notice email including attachments may contain confidential privileged information intended recipient please notify sender email immediately delete message contents thank ________________________________ removed future issues siguccsmembers please enter email address sphxojxtskidmoreedu httpoptoutacmorglistserv_indexcfmlnsiguccsmembers well remove future youd like resubscribe please enter address httpsignupacmorglistserv_indexcfmlnsiguccsmembers association computing machinery advancing computing science profession c 2007 acm inc rights reserved ________________________________ removed future issues siguccsmembers please enter email address user6gvcceaschallengecc httpoptoutacmorglistserv_indexcfmlnsiguccsmembers well remove future youd like resubscribe please enter address httpsignupacmorglistserv_indexcfmlnsiguccsmembers association computing machinery advancing computing science profession c 2007 acm inc rights reserved fri 08 aug 2008 045910 0500 vendor experiences