fwd graco contact form original message subject graco contact form date wed 5 may 1999 14 05 43 0400 graco customer service jimboman bigfoot com james graco sorry inconvenience ordered new diaper bag part described replaceable new diaper bag order please include correspondence responding thank jody graco customer service jimboman bigfoot com smtp jimboman bigfoot com sent monday may 03 1999 12 08 consumerservices gracocorp com cc rubbercc eisnet com subject graco contact form submitted monday may 3 1999 04 08 22 gmt name james lokay e mail jimboman bigfoot com phone 281 927 9360 address 1 1114 augusta dr 25 address 2 city houston state tx zip 77057 2227 country us product code 603 bw feedback know correct product code product writing soft backpack style diaper bag sarah collection blackwatch plaid pattern many graco product trouble one far fairly new product vinyl velcro patch top flap attached torn away flap hoping graco supports product able correct problem please let know need pursue remedy look forward reply thank jim lokay