sap coe call volume enron embraces ehronline response ehronline extremely positive 1500 people using system first day alone though many experienced success logging encountering bumps mainly questions relating system id issues related web browser settings questions issues calling coe wait due increased call volume increase accessibility phase implementation increasing call center staffing decrease wait time working business unit departments resolve individual browser setting issues help us help please take screen shot error message receive send coe sap coe corp enron sap coe enron com patient next days calling coe remember adding 8500 new users following information available call name location extension business unit personnel number know exact text error message receive appreciate cooperation coe sap support organization 713 843 4 sap 4727