mike siolkowsky opasfcxhyaibrockuca hello lori brock university canada 4th year 5 year agreement exclusive dell user serviceshelpdesk standpoint extremely happy arrangement experience support great make sure everything purchase minimum 3 year warranty next business day service redeployment system place every year purchase brandnew computers student computer labs year machines get redeployed across campus administrative departments well faculty figured call experience hardware troubles service prompt server room dell equipment well great reps getting product quotes relatively painless made procurement equipment quick easy reason say arent exclusive need certain specific hardware vendors users want lightersleeker laptop types requests purchased thinkpad notebooks example ibmlenovo business partners great success well general happy deal tier 1 companies know try support products mike siolkowsky user services brock univesity acm siguccs members announcement list mailtodfaienlompadgvlistservacmorg behalf lori kressin sent march 4 2008 531 pm dfaienlompadgvlistservacmorg subject vendor experiences good afternoon university virginia currently process reviewing potential vendors become partners preferred vendor program hardware program provides hardware personal purchases students university purchases departments writing solicit comments regarding experience major vendors eg dell hp lenovo apple etc particular comments regarding responsiveness unique needs warranty service levels hardware durability would welcome thanks advance comments lori kressin ________________________________________________________ lori kressin university virginia itc uss coordinator assistive technology lead 4342437624 voice 4349824715 fax ________________________________ removed future issues siguccsmembers please enter email address ysgtbrockuca httpoptoutacmorglistserv_indexcfmlnsiguccsmembers well remove future youd like resubscribe please enter address httpsignupacmorglistserv_indexcfmlnsiguccsmembers association computing machinery advancing computing science profession c 2007 acm inc rights reserved ________________________________ ________________________________ confidentiality notice email including attachments may contain confidential privileged information intended recipient please notify sender email immediately delete message contents thank removed future issues siguccsmembers please enter email address user6gvcceaschallengecc httpoptoutacmorglistserv_indexcfmlnsiguccsmembers well remove future youd like resubscribe please enter address httpsignupacmorglistserv_indexcfmlnsiguccsmembers association computing machinery advancing computing science profession c 2007 acm inc rights reserved fri 08 aug 2008 020845 0500 vendor experiences