welcome new cera com dear cera com client pleased welcome new cera com hope agree new site represents another positive step evolution cera internet services access new site please visit http www 20 cera com forgotten username password please use new username password reminder located http www 20 cera com client forgot please note bookmarks specific cera reports longer valid shortcuts specific client knowledge areas still work example link cera world oil service home page http www cera com client wo remain note link active members world oil service please take time surf new cera com see new sincerely cera com development team