items jean sending email information questions please contact helpdesk lan password expires nngomaha new grace login setting 3 changed 6 3 attempts change password call helpdesk need assistance new standard browser gpg internet explorer netscape longer installed desktops software installed desktop reinstalled need desktop rebuilt helpdesk normal business hours 7 00 6 00 pm normal business hours means someone lan team building require emergency assistance hours business hours please call helpdesk mark message urgent call person paged please remember mark message urgent must first leave detailed message press 3 please call helpdesk helpdesk desktop related issues currently implementating remedy gpg new helpdesk application tracking tickets calling us directly may get best possible service still escalation person issues concerns diane becker joining lan team starting june 26 please stop 2 nd floor welcome diane back omaha thanks jean x 7173