important information united healthcare please read houston area employees participating domestic medical plan benefits may recently received communication united healthcare uhc concerning memorial hermann health systems mhhs decision terminate contract uhc houston beaumont area communication also included names physicians dropped network due action intent help understand situation understanding memorial herman health systems asked 40 increase fees substantial increase would passed enron united healthcare attempted negotiate counter proposal memorial hermann cancelled contract contractual arrangement hospital system uhc enron continues support uhc ongoing contract negotiation efforts time uhc affected however understanding cigna also contacted hospital group may contract negotiations time well many doctors obtained admission privileges area hospitals within uhc network contracted directly uhc including admission privileges woodlands sugarland clear lake hospitals name effort limit disruption affected employees families enrolled uhc network epo options enron authorized uhc process claims incurred september 28 december 31 2000 termination memorial hermann health systems network occurred network benefits applied office visits 10 copayment charges covered 90 hospital admissions still need pre certified uhc steps decreased number participants affected primary care physician disruption 1 050 127 need medical attention doctor hospital must call uhc customer service number proper benefits verified cases hospital doctor may request payment time service performed happen please obtain itemized statement submit uhc claim form prompt reimbursement claim forms obtained calling 1 800 332 7979 houston 713 853 7979 press 1 open enrollment materials coming soon take opportunity consider elections 2001 united healthcare enron hr committed assisting enron employees transition communicate developments may impact family