frontline learning learning_that_lastsyahoocom tough economic times help salesperson custo mer service representative employee improve effectiven ess productivity dont know specific skills habits ttitudes need developed enhanced20 introduce unique training development resources wou ld like offer free preview copy one following asse ssments professional selling skillmap99 customer service skillmap99 emotional effectiveness skillmap99 team building skillmap99 professional communication skillmap99 visit us online wwwfrontlinelearningcom informati request free skillmap preview httpwwwfrontl inelearningcomcontactus1htm20 please note responsible enhancing employee productivi ty within organization please feel free forward message appropriate individuals remove instructions remove mailing list click repl type remove subject box20 wed 17 jul 2002 010806 0500 employee productivity tough times