 louise thanks note support response received incorrect unacceptable personally look revert back solution sincerest apologies george original message kitchen louise sent tuesday september 04 2001 5 31 pm wasaff george subject came pass per discussion long time ago problems envisaged ibuyit never received approval request direct reports contacted ibuyit team asked one reporting ordered anything response team unable tell issue ask one direct reports look system next time tell sending applications ibuyit administration team assess information isc helpline please help frustrating trying pro active hard