pulse survey results thank participation pulse survey past october achieved highest response rate ever 1 400 ets employees 63 participating important feedback process survey results encouraging elements improved ets strengths continue area employees enron whole recognized fortune magazine employees management ets received high marks employees following areas people treated respect dignity 76 information management believable 74 supervisors deal fairly everyone 72 teamwork encouraged 71 employee benefits satisfying 68 ets well managed 66 pleased results believe exhibit strong belief enron core values respect integrity communication excellence results indicative quality ets employees levels recent survey 1999 workload concern 39 percent survey participants saying believed enough time complete work required made strides alleviating concern compared december 1999 june 1999 surveys believe better still shifting resources business needs change eliminating unnecessary work effectively using technology would also encourage consider variety training development offerings available areas workload planning management also voiced concerns communication across departments take concerns seriously ensure ets focuses improvements area summary heard ets employees added intranet site click following url view survey results http www ots enron com etc pulsesurvey htm even beyond survey continue interested thoughts improving ets organization please feel free send ideas via e mail interoffice mail also send ideas gary smith vice president human resources ets management team pulse enables us focus real issues affecting employee continued participation critical success hope choose part future surveys next scheduled fall 2001 input essential creating shaping ets best thank participating 2000 pulse survey stan horton