searchcrmcom yertoifylliststechtargetcom webcast alert february 22 2008 published searchcrmcom webcast alert webcast roundup dear searchcrmcom member view webcasts recently held searchcrmcom adobe acrobat 8 solving todays communication challenges get fasttrack next ivr generation vendor webcast adobe acrobat 8 solving todays communication challenges view webcast available demand speakers rick borstein sr business development manager adobe jim merry sr business development manager adobe sponsor adobe summary learn organization reduce document project inaccuracies improve communication combining wide variety documents reducing inefficient paperintensive processes managing reviews quickly easily securing intellectual property sensitive project information vendor webcast get fasttrack next ivr generation view webcast available demand speakers sheila mcgeesmith president principal analyst mcgeesmith analytics llc albert mays iii senior ivr operations manager ticketmaster mike moors director voice applications solutions team vast americas genesys sponsor genesys summary current interactive voice response ivr platform limited terms customer interactions analytics interaction media combination self service assisted service provides customized customer experience mobile callers based capabilities support customer calls multimodel service interactions speech test keypad touch learn provide improved customer service experience gain insight customers realtime historical analytics increase automation rates interaction crm systems easily integrate media increase revenues improve efficiency contact center beyond view webcasts get informed check available webcasts get information need make right business decisions leading industry experts vendors view webcasts b u h l e r contact us searchcrm member services 117 kendrick street suite 800 needham 02494 enewsletter published searchcrmcom targeted web site techtarget media roi experts events company techtarget offers magazines web sites enewsletters webcasts conferences enterprise professionals copyright 2008 techtarget rights reserved longer wish receive webcast alert searchcrmcom go unsubscribe httpsearchcrmtechtargetcomuemtjm40cognosysnetuid2079970cid626480tracknl160 please note unsubscribe requests may take 24 hours process may receive additional mailings time confirmation email sent request successfully processed thu 07 aug 2008 194021 0000 webcast roundup improve customer service insight call center interactions