bridge problems jennifer message sheri forwarded sheri thomas hou ect 09 12 2000 10 14 jennifer deboisblanc denny 08 15 2000 02 43 pm beth perlman hou ect ect cc bcc sheri thomas hou ect subject bridge problems beth know vp level thought would forward memo wrote explain enrononline call center various issues bridge since get vast number internal calls problem please let know questions funneling concerns particular person thanks jennifer 3 5824 forwarded jennifer deboisblanc denny hou ect 08 15 2000 02 31 pm jennifer deboisblanc denny 08 10 2000 05 22 pm eol call center cc sheri thomas hou ect ect frank l davis hou ect ect torrey moorer hou ect ect dale neuner hou ect ect tara sweitzer hou ect ect subject bridge problems last 8 10 business days issues bridges want educate little bit cause bridge problems first want explain one gui bridge application users backoffice users monitor bridge multiple systems enrononline transactions pointed downstream important understand know may seem like problem ie bridge problems actuality different problems still good least isolated one problem also due multiple systems sitara enpower gasdesk tagg erms powerdesk listening messages one enrononline bridge problem could one many issues server enrononline messenger goes send message bridge process enron network goes send message thru bridge nfs server enron main server goes sitara server goes enpower server goes tagg erms server goes deal worker system gets hung huge volume slows processing time one downstream systems scheduled outage maintenance server weekend started sunday list goes fyi past week 1 2 following actions happened caused bridge problems scheduled outage maintenance tagg erms server weekend started sunday smart nfs server enron main server goes affected sitara tagg erms deal worker sitara system got hung servers bounced member enrononline dev team changed data specific tokenised periods trading hours instead end day failed deals bridge sitara tagg erms one thing remember getting calls traders back office traders calling see deals position manager application system gas traders could sitara tagg system power trader calling see enpower ecetera ecetera back office person calls watching monitor gui see deals queing backing know problem working resolve issues particularily multi processing tools know transactions increase please feel free email questions hope helpful see explanation problem wednesday forwarded jennifer deboisblanc denny hou ect 08 09 2000 03 50 pm karie hastings 08 09 2000 02 06 pm jennifer deboisblanc denny hou ect ect cc mark kinkead hou ect ect scott mills hou ect ect thomas engel hou ect ect subject sitara production problem forwarding message explains sitara production problems morning please let know additional questions karie 36759 9 50 morning dealworker process sitara system became unresponsive 10 00 determined eolbridge sitara processing new deal requests diagnostics lead indication dealworker functioning properly 10 14 dealworker forced new one restarted 10 21 eolbridge began processing deals cause difficult determine indicators point error corba product using likely due scalability issues product sitara issue actively addressed mark kinkead 3 1961