text_combined: tim alberts imdeoczzmsiscalescom rené berber wrote tim alberts wrote snip ok ran command received another email customer today mail still marked spam need fix stop using spamassassin reiterate problem receiving mail customer marked spam test report email shows 100 user_in_whitelist address users whitelist 26 bayes_00 body bayesian spam probability 0 1 score 00000 274 awl awl address auto whitelist clear awl remove file looks like corrupted find file look auto_whitelist_path settings configured etcmailspamassasinmailscannercf auto_whitelist_path varspoolspamassassinautowhitelist unless complicated configuration per user settings thank everyone responding per user settings prompts question dont see answer yet happens command spamassassin removeaddrfromwhitelist per user settings assumed running command root would filter user awl thinking guess stands reason doesnt spamassassin doesnt know users solution log user issue command clear marked address account handled situation note deleted autowhitelist file selected users communicating marked email address unfortunately wont know worked customer emails wed 06 aug 2008 170120 0800 false positive scoring dont understand