text_combined: travel services recent events dramatically impacted enron travel volume alliance worldwide formerly travel agency park wanted contact regarding enron travel program since 1984 company strategic business partner enron provided complete scope services booking ticketing ticket delivery customer service reporting management clicktrip facilitating preferred vendor arrangements airlines benefit enron services provided management fee basis alliance enron december 1 2001 management fee suspended enron period reorganization continuing provide turnkey travel services enron forego management fee simply charge time ticketing fee per ticket provide brief history arrangement enron alliance approached airlines couple years ago negotiated deep upfront discounts enron business travel discounts available alliance given time ticketing commissions stripped price discounted ticket returned enron exchange enron paying alliance contracted management fee management fee paid monthly allocated back enron cost center based total number transactions travel program provided enron 8 6 million airline savings 55 million spent year 2000 5 2 million 33 million spent first 3 quarters 2001 savings payment travel agency management fee effect reduced travel volume discounts provided airlines yet determined contacted airline companies enron preferred carriers agreed extend contracts april 2002 may utilize discounts alliance calling 713 650 8080 1 800 962 0248 march enron alliance begin evaluating enron volume travel patterns determine changes made discounts fee structure mentioned earlier alliance implementing time ticketing fee lieu management fee fees reimbursable enron employees normal expense report procedures specifically new fee structure based zero commission contracts tickets purchased enron preferred carriers fee schedule airline tickets enron travel follows 30 domestic tickets without upfront discount 30 international tickets without upfront discount 25 savings capped 175 international tickets upfront discount 15 southwest airlines clicktrip reservations hotel car bookings savings enron per ticket basis covers nominal fees charged example enron average ticket prices 589 domestic 2207 international discounts enron average savings 144 domestic 587 international fees savings three times per ticket fee accustomed booking travel online may continue booking clicktrip clicktrip online booking tool allows access enron negotiated discounts ticketing clicktrip also bears smaller fee 15 agent assistance necessary charge look schedules clicktrip available 24 hours day may accessed enron intranet site via internet site clicktrip also useful tool checking flight schedules checking upgrade status check upgrade status review ticketed itinerary simply click check trip button clicktrip home page fill name amadeus locator number provided top itinerary user log may obtained contacting alliance 713 328 5100 office location phone number profile information changed please notify us return email profile form attached prefer fax information alliance 713 328 5600 new traveler wishing set profile alliance proud 17 year association enron dedicated ensuring best possible service economical price travel needs highly trained experienced staff working enron account look forward providing continued service years come questions regarding changes mentioned wish discuss specific details relating corporate travel policies please call 713 328 5139 email lhinson allianceworldwide com sincerely lee ann hinson director account management 713 328 5139 lhinson allianceworldwide com