text_combined: gary lawrence murphy garymcanadacom different attaching infobot alice licqs consolehook people years decade irc muds one thing think weve learned time helpdesk doesnt work people dont like talking robots especially robots confused become imbeciles think humans may feel cheated deceived tricked discover seattle answer talking machine theres real intelligence behind simulatedfriendly therefore empty thx aiml clever cute practical applications first line technical support tried also think work part people wont use whats worse make nl processing clever means fails dramatically alice doesnt stumble bit starts drool alice best like dalek impressive things going well takes betray chickenbrain inside towel illplaced eye spin metal surface prologbased nl database query systems 1980s later chatterbot helpdesk projects like shallow red even simpler tries like ask jeeves people quickly know theyre talking robot queries anneal short truncated terse databaselike verbnoun nounkeyword requests people quick adapt impatient forgive clunky interface especially average computer user still cant type maybe 510wpm nl painfully slow clunky interface put way would login wake bot ask seattle weather would click weather icon sitting desktop fun heres interesting conversation shallow red alice eliza decide play turing game httpwwwbotspotcombest120997htm gary lawrence murphy garymteledyncom teledynamics communications blog httpwwwauracomcomteledyn biz httpteledyncom computers useless give answers picasso 02 oct 2002 122552 0400 activebuddy