text_combined: 2 q soft metrics hi louise attached may ytd soft metrics north america response open items last month 1 canada concern related information provide average eol transaction count working eol canada determined number trading days canada used calculate metric differed number days eol used calculate metric eol team canada working come agreement related well new customer presentation 2 canada felt origination metric incorrect sent support origination amount ties dpr along deal number etc info see first attachment still awaiting response currently include deals zero value within deal count see attachment agreement treatment please let know questions x 30352 thanks