text_combined: sla bo services fred think looks good frank briefly discussed yesterday bring wider group monday get input remember encourage detailed hard administrate hopefully input commitments included beth ps schedule meeting mid late next week frank incorporates info contract 3 us review conference monday tuesday original message philipson fred sent thursday may 10 2001 9 09 apollo beth sayre frank subject sla bo services copy latest draft service levels may expect adhere might also start think would happen meet performance levels indicated offer handled could possible addressed separate section see later today fred 5 9323