text_combined: greetings recently taken director volume management group murray neil chris stokely leaving well key members becoming increasingly aware group currently providing value desks past hope remainder year make concentrated effort bring current group speed restore level service provided past currently initiating training interally externally increase groups understanding level also implementing new tools increse effectiveness efficiency additionaly would like personaly invite feedback indivduals group performing progessing transition feedback critical success consider critical shaping new group want know performing core acitities well developing reputation experts markets works well providing valuable analysis personally introducing next week two would like sit gain appreciation roles play role aiding parting shot murray asked team suprised suddnely enundated requests shadow look forward working regards scotty gilbert