is not appropriate or is acknowledged from is planned and clients Client (or their feasible. the perspective that are expected to be family) clients will ultimately active partners in involvement in need to be introduced EHR and HIE use. the EHR and to EHR and HIE once HIE process… used at the point of care. believes EHR and has studied the pros understands the Leadership Leadership… HIE are necessary, and cons of benefits of EHR and and but is divided as to implementing an EHR HIE and sets a clear Management how to communicate and HIE and can and consistent vision why and when to make an argument for for how EHR and HIE pursue. why benefits outweigh supports efficiency and quality improvement goals. has not been is recognized, but has is understood and Level of discussed. not been formally commitment to planning for addressed. success is successful EHR demonstrated. and HIE… have been is recognized, but not is documented, and Quality and discussed, but there defined in a specific goals are efficiency are no specific goals measurable way nor clearly connected through EHR for improvement with connected with EHR with EHR and HIE. and HIE… EHR and HIE. and HIE. is used for financial has been used for has been used to Operations Other purposes. organizational support some clinical information operations, such as information gathering technology… resource scheduling. have not been have been partially have been defined, Standard defined or defined but have not documented and reports for documented. been documented. requirements management, included in the quality product evaluation improvement, process. etc... have not been are generally have been Staffing needs analyzed. understood, but a documented, for EHR and staffing plan has not detailing current and HIE been developed. proposed needs. implementation and use… not developed. generally expected to understood to Workflow and Current and change and there is a change, effort has Process proposed EHR focus on general been directed to Improvement and improvement efforts, fixing current broken but specific processes, and there processes, information workflow is good acceptance are… and process mapping of need for has not been initiated. standardization.
Client (or their family) involvement in the EHR and HIE process… is not appropriate or feasible. is acknowledged from the perspective that clients will ultimately need to be introduced to EHR and HIE once used at the point of care. is planned and clients are expected to be active partners in EHR and HIE use. Leadership and Management Leadership… believes EHR and HIE are necessary, but is divided as to how to communicate why and when to pursue. has studied the pros and cons of implementing an EHR and HIE and can make an argument for why benefits outweigh understands the benefits of EHR and HIE and sets a clear and consistent vision for how EHR and HIE supports efficiency and quality improvement goals. Level of planning for successful EHR and HIE… has not been discussed. is recognized, but has not been formally addressed. is understood and commitment to success is demonstrated. Quality and efficiency through EHR and HIE… have been discussed, but there are no specific goals for improvement with EHR and HIE. is recognized, but not defined in a measurable way nor connected with EHR and HIE. is documented, and specific goals are clearly connected with EHR and HIE. Operations Other information technology… is used for financial purposes. has been used for organizational operations, such as resource scheduling. has been used to support some clinical information gathering Standard reports for management, quality improvement, etc... have not been defined or documented. have been partially defined but have not been documented. have been defined, documented and requirements included in the product evaluation process. Staffing needs for EHR and HIE implementation and use… have not been analyzed. are generally understood, but a staffing plan has not been developed. have been documented, detailing current and proposed needs. Workflow and Process Improvement Current and proposed EHR and processes, are… not developed. generally expected to change and there is a focus on general improvement efforts, but specific information workflow and process mapping has not been initiated. understood to change, effort has been directed to fixing current broken processes, and there is good acceptance of need for standardization.
1-organizational-readiness-assessment-for-EHR-and-HIE.docx