Some standards applicable to this service partially A number of shortfalls that require specific action to attained and of medium or high risk and/or unattained address and of low risk Major shortfalls, significant action is needed to achieve Some standards applicable to this service unattained the required levels of performance and of moderate or high risk General overview of the audit Ernest Rutherford provides rest home, dementia and hospital level care for up to 124 residents, including 30 serviced apartments certified to provide rest home level care. At the time of the audit there were 105 residents in total. This certification audit was conducted against the relevant Health and Disability Standards and the contract with the district health board. The audit process included the review of policies and procedures, the review of residents and staff files, observations, and interviews with residents, relatives, management, staff and the general practitioner. The village manager at Ernest Rutherford is non-clinical and has been in the role for seven years. He is supported by an assistant to the manager and a clinical manager, who oversees the clinical care in the care centre. The clinical manager has been in the position for three months. The management team is supported by the Ryman management team including regional manager. There are systems, processes, policies and procedures that are structured to provide appropriate care for residents. Implementation is being supported through the organisations quality and risk management programme. An induction and in-service training programme that provides staff with appropriate knowledge and skills to deliver care and support is in place. This identified two improvements required around neurological observations and care planning documentation. The service is commended for achieving two continuous improvement ratings around the reduction of challenging behaviour incidents and pressure injury reduction.
A number of shortfalls that require specific action to address Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Major shortfalls, significant action is needed to achieve the required levels of performance Some standards applicable to this service unattained and of moderate or high risk General overview of the audit Ernest Rutherford provides rest home, dementia and hospital level care for up to 124 residents, including 30 serviced apartments certified to provide rest home level care. At the time of the audit there were 105 residents in total. This certification audit was conducted against the relevant Health and Disability Standards and the contract with the district health board. The audit process included the review of policies and procedures, the review of residents and staff files, observations, and interviews with residents, relatives, management, staff and the general practitioner. The village manager at Ernest Rutherford is non-clinical and has been in the role for seven years. He is supported by an assistant to the manager and a clinical manager, who oversees the clinical care in the care centre. The clinical manager has been in the position for three months. The management team is supported by the Ryman management team including regional manager. There are systems, processes, policies and procedures that are structured to provide appropriate care for residents. Implementation is being supported through the organisations quality and risk management programme. An induction and in-service training programme that provides staff with appropriate knowledge and skills to deliver care and support is in place. This identified two improvements required around neurological observations and care planning documentation. The service is commended for achieving two continuous improvement ratings around the reduction of challenging behaviour incidents and pressure injury reduction.
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