APPENDIX 6 HOSTING SERVICES TERMS AND CONDITIONS If required by the Government, you shall provide hosting services including providing the physical environment, security, HVAC and power for the required server hardware and the Government software residing thereon. Supplier also provides internet connectivity, by being responsible for network operation and availability of internet access and related services for the Government website (“Site”) in accordance with and subject to applicable terms and conditions of this Agreement. You will host the Site initially whilst under development and will continue to host in your private and secure cloud until the Government and Supplier can agree on a hosting location. Specific hosting services shall include but not be limited to: Collocation for the Government server hardware; integration testing of the server hardware and the Government software residing thereon and any Government supplied components as required; installation and testing of the Software on the server hardware; 7 day by 24 hour real-time surveillance and monitoring of the physical environment and Server Hardware; 24 hour on-site security staff; video surveillance; biometric authentication; All necessary power and HVAC, including redundancy; firewall protection of Supplier website servers. back-up of Government data daily or as required; maximum use of mbps in bandwidth as required for hard disc storage space; and providing Reports as required. Hosting fees will be incurred initially for implementation and then monthly from the start of the build phase, through live date and until the system is moved elsewhere. Wherever hosting is to occur, while Government uses your cloud or other environment, you shall remain responsible for managing and maintaining your cloud or other environment and for providing redundancy services in event of failure or intermittent fault or interruptions of your cloud or other environment. Additionally, you shall provide technical and support services for the hosting services (“Support Services”) to Government on a 24-hour basis via telephone hotline support, however the Support Services shall be limited to providing matters pertaining to your servers, internet connection, your corporate policies and this Agreement.
APPENDIX 6 HOSTING SERVICES TERMS AND CONDITIONS If required by the Government, you shall provide hosting services including providing the physical environment, security, HVAC and power for the required server hardware and the Government software residing thereon. Supplier also provides internet connectivity, by being responsible for network operation and availability of internet access and related services for the Government website (“Site”) in accordance with and subject to applicable terms and conditions of this Agreement. You will host the Site initially whilst under development and will continue to host in your private and secure cloud until the Government and Supplier can agree on a hosting location. Specific hosting services shall include but not be limited to: Collocation for the Government server hardware; integration testing of the server hardware and the Government software residing thereon and any Government supplied components as required; installation and testing of the Software on the server hardware; 7 day by 24 hour real-time surveillance and monitoring of the physical environment and Server Hardware; 24 hour on-site security staff; video surveillance; biometric authentication; All necessary power and HVAC, including redundancy; firewall protection of Supplier website servers. back-up of Government data daily or as required; maximum use of mbps in bandwidth as required for hard disc storage space; and providing Reports as required. Hosting fees will be incurred initially for implementation and then monthly from the start of the build phase, through live date and until the system is moved elsewhere. Wherever hosting is to occur, while Government uses your cloud or other environment, you shall remain responsible for managing and maintaining your cloud or other environment and for providing redundancy services in event of failure or intermittent fault or interruptions of your cloud or other environment. Additionally, you shall provide technical and support services for the hosting services (“Support Services”) to Government on a 24-hour basis via telephone hotline support, however the Support Services shall be limited to providing matters pertaining to your servers, internet connection, your corporate policies and this Agreement.
Annex%20A%20Draft%20Form%20of%20Agreement_Final.docx