practice Members of IT Members of staff Influencing requirements staff encouraged are encouraged to external Accessibility to join undertake professional training is membership external qualifications & included in new IT organisations qualifications & membership staff on Strategy is actively organisations delivered in part participate in external Training strategy membership in place but not organisations being delivered Strategy fully delivered Accessibility Doesn't use Minimal use of Standards go Standards include Contribution to maturity any benchmarking above minimal usability external standards model benchmarking tools e.g. AMM level e.g. AA Benchmarking development tools Accessibility rather than A completed Early adopter of Minimal standards are Standards regularly with new standard accessibility based on industry regularly clear owners, Benchmarking standards best practice e.g. reviewed and organisation reports shared WCAG improved specific targets with stakeholders Standards Process in and clear and used for documented and to complete evaluation of future planning sign posted to benchmarking performance over Learning/outputs (AMM) time & future from periodically focus areas. benchmarking Outputs are Outputs from shared externally considered but benchmarking are External best not fully acted considered and practice explicitly upon acted upon used to drive Benchmarking improvements results are kept internal ICT Minimal/ad Processes for Accessibility Disabled users Additional user development hoc inclusion enforcing considerations involved in groups e.g. older in lifecycle standards across treated as development and people, those with lifecycle No the lifecycle mandatory- testing learning understanding including included in difficulties etc also of or a plan to
practice requirements Accessibility training is included in new IT staff on Training strategy in place but not being delivered Members of IT staff encouraged to join membership organisations Strategy is delivered in part Members of staff are encouraged to undertake external qualifications & actively participate in external membership organisations Strategy fully delivered Influencing external professional qualifications & membership organisations Accessibility maturity model Doesn't use any benchmarking tools Minimal accessibility standards Minimal use of benchmarking tools e.g. AMM Accessibility standards are based on industry best practice e.g. WCAG Standards documented and sign posted to Standards go above minimal level e.g. AA rather than A Standards regularly reviewed and improved Process in to complete benchmarking (AMM) periodically Outputs are considered but not fully acted upon Standards include usability Benchmarking completed regularly with clear owners, organisation specific targets and clear evaluation of performance over time & future focus areas. Outputs from benchmarking are considered and acted upon Benchmarking results are kept internal Contribution to external standards development Early adopter of new standard Benchmarking reports shared with stakeholders and used for future planning Learning/outputs from benchmarking shared externally External best practice explicitly used to drive improvements ICT development lifecycle Minimal/ad hoc inclusion in lifecycle No understanding of or a plan to Processes for enforcing standards across the lifecycle including Accessibility considerations treated as mandatory- included in Disabled users involved in development and testing Additional user groups e.g. older people, those with learning difficulties etc also
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