8. local To ensure April LBC Amy Kay ELFT Contract now in All commissioned services are linked to recovery – LCCG S – 2015 outcome place with agreed based outcomes which are measurable and monitored Malusky outcomes specified within in accordance with agreed governance arrangements. BCCG Bradley –M is in BBC –Marek the contract. Contracts are now in place with mental health place. Zamborsky providers which are outcome based. CBC Paul – Groom Stakeholder Event to be Partners and form an integral part of the 9. Countywide Develop March Pam Garroway to lead with 2016 robust held in November 2015. whole commissioning cycle. A local published support from feedback Governance arrangements programme of events and forums to be held to Mental Health mechanisms ODG have been agreed and evaluate services and ensure on going improvement from partners to be included in of services. partners and future meetings. Commissioners must demonstrate how feedback from stakeholders partners and stakeholders have made a difference. New information system A local dashboard of crisis indicators available to 10. local Clear March ELFT Sarah – Wilson & Diane 2016 reporting being implemented and review the quality of care across the crisis pathway Hull and rolled out across all across Bedfordshire and Luton as set out in the monitoring inpatient and community governance framework. of quality of services. Project is due for care of completion in March 2016 people in crisis 3. Urgent and emergency access to crisis care RAG Action Led By UPDATE NOV 2015 Outcomes Improve NHS emergency response to mental health crisis 11. local To enhance Oct Luton- S Luton CCG Business case Improved patient and carer experience in acute – Malusky psychiatric 2015 approved by the CCG Board and settings. People feel supported in managing their Beds- M liaison a 24/7 Liaison Psychiatry service physical and mental well-being. Acute hospital Bradley services is to commence in October 2015 staff feel supported and appropriately trained in within local
8. local To ensure outcome is in place. April 2015 LBC – Amy Kay LCCG – S Malusky BCCG –M Bradley BBC –Marek Zamborsky CBC – Paul Groom ELFT Contract now in place with agreed outcomes specified within the contract. All commissioned services are linked to recovery based outcomes which are measurable and monitored in accordance with agreed governance arrangements. Contracts are now in place with mental health providers which are outcome based. 9. Countywide Develop robust feedback mechanisms from partners and March 2016 Pam Garroway to lead with support from Mental Health ODG Stakeholder Event to be held in November 2015. Governance arrangements have been agreed and partners to be included in future meetings. Partners and stakeholders form an integral part of the whole commissioning cycle. A local published programme of events and forums to be held to evaluate services and ensure on going improvement of services. Commissioners must demonstrate how feedback from partners and stakeholders have made a difference. 10. local Clear reporting and monitoring of quality of care of people in crisis March 2016 ELFT – Sarah Wilson & Diane Hull New information system being implemented and rolled out across all inpatient and community services. Project is due for completion in March 2016 A local dashboard of crisis indicators available to review the quality of care across the crisis pathway across Bedfordshire and Luton as set out in the governance framework. 3. Urgent and emergency access to crisis care RAG Action Led By UPDATE NOV 2015 Outcomes Improve NHS emergency response to mental health crisis 11. local To enhance psychiatric liaison services within local Oct 2015 Luton- S Malusky Beds- M Bradley Luton CCG – Business case approved by the CCG Board and a 24/7 Liaison Psychiatry service is to commence in October 2015 Improved patient and carer experience in acute settings. People feel supported in managing their physical and mental well-being. Acute hospital staff feel supported and appropriately trained in
Beds-Luton-Crisis-Care-November-2015-final.docx