Microsoft Office 365 Customer Solution Case Study Nonprofit Uses Cloud-Based Email to Connect Staff, Expedite Community Service “For the first time, our CEO can send a single email Overview Country or Region: United States message to reach all 40,000 employees and key Industry: Nonprofit volunteers at the Red Cross. Thanks to Microsoft Office Customer Profile 365, we are a more integrated and efficient Headquartered in Washington, DC, the American Red Cross is a nonprofit agency organization.” that provides humanitarian services and programs. It employs 40,000 people and DeWayne Bell, Vice President, IT Operations and Engineering, American Red Cross has more than half a million volunteers. The American Red Cross consists of a collection of Business Situation The Red Cross had 400 email address chapters and biomedical facilities across the United domains and many email solutions, States. Until recently, staff used a variety of email systems, which impeding organizational communications. The organization hindered internal communications to the point where the chief needed just one, cost-effective email executive officer could not reach all 40,000 employees with one solution. email message. The Red Cross standardized on a single email Solution solution when it subscribed to Microsoft Office 365, which offers The organization gained more than an email service when it chose Microsoft Microsoft Exchange Online, Lync Online, and SharePoint Online. Office 365, a collection of cloud-based For the first time, employees and key volunteers share the same email, calendaring, collaboration, conferencing, and productivity solutions. email domain and can see each other’s calendars from PC, laptop, or mobile device. With anytime, anywhere access to their Benefits Reduced costs colleagues, Red Cross staff members can work together more Improved tools to increase productivity efficiently to help people in times of need. Gained a productivity solution for the future
Microsoft Office 365 Customer Solution Case Study Nonprofit Uses Cloud-Based Email to Connect Staff, Expedite Community Service Overview Country or Region: United States Industry: Nonprofit Customer Profile Headquartered in Washington, DC, the American Red Cross is a nonprofit agency that provides humanitarian services and programs. It employs 40,000 people and has more than half a million volunteers. Business Situation The Red Cross had 400 email address domains and many email solutions, impeding organizational communications. The organization needed just one, cost-effective email solution. Solution The organization gained more than an email service when it chose Microsoft Office 365, a collection of cloud-based email, calendaring, collaboration, conferencing, and productivity solutions. Benefits Reduced costs Improved tools to increase productivity Gained a productivity solution for the future “For the first time, our CEO can send a single email message to reach all 40,000 employees and key volunteers at the Red Cross. Thanks to Microsoft Office 365, we are a more integrated and efficient organization.” DeWayne Bell, Vice President, IT Operations and Engineering, American Red Cross The American Red Cross consists of a collection of chapters and biomedical facilities across the United States. Until recently, staff used a variety of email systems, which hindered internal communications to the point where the chief executive officer could not reach all 40,000 employees with one email message. The Red Cross standardized on a single email solution when it subscribed to Microsoft Office 365, which offers Microsoft Exchange Online, Lync Online, and SharePoint Online. For the first time, employees and key volunteers share the same email domain and can see each other’s calendars from PC, laptop, or mobile device. With anytime, anywhere access to their colleagues, Red Cross staff members can work together more efficiently to help people in times of need.
AmericanRedCross_Office365_CS.docx