facility partitions, doors (both manner and shower mats, frequency plumbing internal and access surfaces which avoids fixtures, doors), walls and toilets any complaints partitions, within the Cleaning Areas regarding doors (both shall be disinfected and unpleasant internal and cleaned using a germicidal odours within access doors), detergent on a scheduled the toilet walls and basis in accordance with facilities. mirrors to be the Cleaning Priority reasonably free Matrix. from visible deposits, dirt, streaks, soap scum and unpleasant odours. FMSP to clean all sinks, baths, toilets, urinals, troughs, cisterns, drinking fountains, shower heads, chains and plugs within the toilet facilities in a manner and frequency which: avoids the occurrence of stains, ingrained dirt or heavy build-up of lime scale, dry germ; and/or avoids streak marks and smears. FMSP shall utilise cleaning processes which ensure protection of all surfaces within the toilet facilities at the facilities. 22. Restocking of Toilet supplies, including Provide FMSP Toilet supplies in the Toilet Supplies soap for dispensers, paper with details of restrooms or towels, air freshners, toilet normal usage locker rooms to paper and auto-sanitisers patterns. not run out Working etc shall be restocked Endeavour to 3 N/A MAD based on Hours report any stock sufficiently on a scheduled normal usage shortages in patterns. basis in accordance with respect of toilet the Cleaning Schedule. supplies to the Help Desk. 23. Hygiene FMSP shall provide hygiene Ensure all Equipment equipment as may be as hygiene per schedule in Annexure 6 equipment is Working 3 N/A MAD maintained to Hours ensure optimal availability. 24. “SHE” Bins FMSP to provide “SHE” FMSP shall bins as per Annexure 6 empty Working “SHE” 3 N/A MAD bins every Hours fortnight DEEP CLEANING 25. Deep FMSP to submit a deep SAA to agree to Maintain full Cleaning cleaning schedule for the deep records of all schedule approval within 30 days of cleaning inspections, appointment schedule Working monitoring, and 3 N/A MAD Hours treatments, including areas, chemicals, personnel etc. 26. Deep Provide a quarterly FMSP to deep Scheduled Cleaning – specialised cleaning clean the cleaning - Basement service for deep cleaning basement and Working FMSP to 3 N/A MAD of the basement floor e.g. parking area as Hours coordinate with oil spills on the floor per schedule. SAA so that arrangements
facility surfaces partitions, doors (both internal and access doors), walls and toilets within the Cleaning Areas shall be disinfected and cleaned using a germicidal detergent on a scheduled basis in accordance with the Cleaning Priority Matrix. manner and frequency which avoids any complaints regarding unpleasant odours within the toilet facilities. shower mats, plumbing fixtures, partitions, doors (both internal and access doors), walls and mirrors to be reasonably free from visible deposits, dirt, streaks, soap scum and unpleasant odours. FMSP to clean all sinks, baths, toilets, urinals, troughs, cisterns, drinking fountains, shower heads, chains and plugs within the toilet facilities in a manner and frequency which: avoids the occurrence of stains, ingrained dirt or heavy build-up of lime scale, dry germ; and/or avoids streak marks and smears. FMSP shall utilise cleaning processes which ensure protection of all surfaces within the toilet facilities at the facilities. 22. Restocking of Toilet Supplies Toilet supplies, including soap for dispensers, paper towels, air freshners, toilet paper and auto-sanitisers etc shall be restocked sufficiently on a scheduled basis in accordance with the Cleaning Schedule. Provide FMSP with details of normal usage patterns. Endeavour to report any stock shortages in respect of toilet supplies to the Help Desk. Toilet supplies in the restrooms or locker rooms to not run out based on normal usage patterns. 3 N/A MAD Working Hours 23. Hygiene Equipment FMSP shall provide hygiene equipment as may be as per schedule in Annexure 6 Ensure all hygiene equipment is maintained to ensure optimal availability. 3 N/A MAD Working Hours 24. “SHE” Bins FMSP to provide “SHE” bins as per Annexure 6 FMSP shall empty “SHE” bins every fortnight 3 N/A MAD Working Hours DEEP CLEANING 25. Deep Cleaning schedule FMSP to submit a deep cleaning schedule for approval within 30 days of appointment SAA to agree to the deep cleaning schedule 3 N/A MAD Working Hours Maintain full records of all inspections, monitoring, and treatments, including areas, chemicals, personnel etc. 26. Deep Cleaning – Basement Provide a quarterly specialised cleaning service for deep cleaning of the basement floor e.g. oil spills on the floor FMSP to deep clean the basement and parking area as per schedule. 3 N/A MAD Working Hours Scheduled cleaning - FMSP to coordinate with SAA so that arrangements
Annexure_A__Cleaning_Service_Level_Specification_Final.docx