A DO Try to keep the customers (witnesses) at the bank until the police arrive. DO NOT discuss the incident with others. Everyone’s perception of the suspect and what happened will be The first and most important thing to different. Let each person have their remember in a robbery is that the Lock the doors to the bank. own story. safety of you and everyone else come first. No one should try to be a “hero”, Activate alarm ASAP only when it Protect the evidence. Do not touch – the money can be replaced, but you or can be done safely. anything in the robbery area. someone else cannot. The alarm will go to alarm company; Stay calm ■ the alarm company will then contact For more information on the Everest your local law enforcement dispatch Metro Police Robbery Awareness Don’t resist ■ center. Training Program, call Officer Leah Long, or Captain Mark Hull. Be ■ The dispatcher will then call the bank and confirm either a false alarm, or Call 715-359-4202 Obey the robbers instructions ■ that an actual robbery had occurred. Robbers are generally very nervous If the person answering that call is not and/or agitated and may be easily sure, NOT put the caller on hold; provoked or may be under the leave the phone line open so dispatch influence of a drug. can hear what is going on in the background. Cooperate and be observant (eye color, scars, tattoos, teeth, things that If there is NO problem, dispatch will are not easily changed) but try not to ask the employee to step outside the stare. Try to form a mental picture of bank with some identification to meet the person. with officers. If possible, observe the direction of If there was a robbery, dispatch will travel, description of the get away car ask numerous questions while sending and the license number. officers to the bank. When safe call Emergency 911 If possible, look to see what direction the robber left or if they got into a vehicle, along with the vehicle description and direction traveled.
A The first and most important thing to remember in a robbery is that the safety of you and everyone else come first. No one should try to be a “hero”, the money can be replaced, but you or someone else cannot. ■ Stay calm ■ Don’t resist ■ Be ■ Obey the robbers instructions Robbers are generally very nervous and/or agitated and may be easily provoked or may be under the influence of a drug. Cooperate and be observant (eye color, scars, tattoos, teeth, things that are not easily changed) but try not to stare. Try to form a mental picture of the person. If possible, observe the direction of travel, description of the get away car and the license number. When safe call Emergency 911 Lock the doors to the bank. Activate alarm ASAP – only when it can be done safely. The alarm will go to alarm company; the alarm company will then contact your local law enforcement dispatch center. The dispatcher will then call the bank and confirm either a false alarm, or that an actual robbery had occurred. If the person answering that call is not sure, DO NOT put the caller on hold; leave the phone line open so dispatch can hear what is going on in the background. If there is NO problem, dispatch will ask the employee to step outside the bank with some identification to meet with officers. If there was a robbery, dispatch will ask numerous questions while sending officers to the bank. If possible, look to see what direction the robber left or if they got into a vehicle, along with the vehicle description and direction traveled. Try to keep the customers (witnesses) at the bank until the police arrive. DO NOT discuss the incident with others. Everyone’s perception of the suspect and what happened will be different. Let each person have their own story. Protect the evidence. Do not touch anything in the robbery area. For more information on the Everest Metro Police Robbery Awareness Training Program, call Officer Leah Long, or Captain Mark Hull. Call 715-359-4202
Bank_Brochure.docx