Specific results for criterion where a continuous improvement has been recorded As well as whole standards, individual criterion within a standard can also be rated as having a continuous improvement. A continuous improvement means that the provider can demonstrate achievement beyond the level required for full attainment. The following table contains the criterion where the provider has been rated as having made corrective actions have been recorded. As above, criterion can be linked to the relevant standard by looking at the code. For example, a Criterion 1.1.1.1 relates to Standard 1.1.1: Consumer Rights During Service Delivery in Outcome 1.1: Consumer Rights If, instead of a these is a message data to display” then no continuous improvements were recorded as part of this of this “no audit. Criterion with desired outcome Attainment Evidence Audit Finding Rating Criterion 1.2.7.5 CI The service has an annual training The service evaluated the quality and training schedule with very good attendance at process during 2013. The review identified A system to identify, plan, facilitate, and training sessions by staff. There are the current system did not identify service record ongoing education for service compulsory study days planned risks, there was a lack of staff involvement in providers to provide safe and effective biannually for all caregivers that provide the quality process and this affected the services to consumers. all compulsory education for staff, there training attendance levels. are also study days for trained staff. Because of this, a new of audit tools were Policies and procedures are based on developed and implemented onto practice in evidenced and best practice and late 2013. This was accompanied by a new communicated to all staff. training schedule (based on a review of training provided at the time and staff feedback). The reviewed audits were to ensure that critical areas of risk were identified. Other actions included a simplified meeting minute format, and adjustments were made to the process of education session delivery to make it more accessible to staff. The reviewed
Specific results for criterion where a continuous improvement has been recorded As well as whole standards, individual criterion within a standard can also be rated as having a continuous improvement. A continuous improvement means that the provider can demonstrate achievement beyond the level required for full attainment. The following table contains the criterion where the provider has been rated as having made corrective actions have been recorded. As above, criterion can be linked to the relevant standard by looking at the code. For example, a Criterion 1.1.1.1 relates to Standard 1.1.1: Consumer Rights During Service Delivery in Outcome 1.1: Consumer Rights If, instead of a these is a message “no data to display” then no continuous improvements were recorded as part of this of this audit. Criterion with desired outcome Attainment Rating Evidence Audit Finding Criterion 1.2.7.5 A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. CI The service has an annual training schedule with very good attendance at training sessions by staff. There are compulsory study days planned biannually for all caregivers that provide all compulsory education for staff, there are also study days for trained staff. Policies and procedures are based on evidenced and best practice and communicated to all staff. The service evaluated the quality and training process during 2013. The review identified the current system did not identify service risks, there was a lack of staff involvement in the quality process and this affected the training attendance levels. Because of this, a new of audit tools were developed and implemented onto practice in late 2013. This was accompanied by a new training schedule (based on a review of training provided at the time and staff feedback). The reviewed audits were to ensure that critical areas of risk were identified. Other actions included a simplified meeting minute format, and adjustments were made to the process of education session delivery to make it more accessible to staff. The reviewed
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