Overview Once the Available Service screen is accessed it is important to understand how it is used. When the Available Services screen displays the top header section of the Available screen provides: Service Header Address and wire center information section Type of service type Business or Residential – Note: It is important that the TOS accurately reflect whether the service is a RES or BUS so the proper feature codes are displayed. Example Available Services header section – Continued on next page , Continued Available The Available Services information is specific columns as shown below. Service Data Price Plan column depicts the price plan information IMPORTANT – price plans are not the same as Feature Code. Use only the codes found in the LSR Feature column. Category column depicts the type of feature/service. For example in Category column: AL = access line, CF= calling feature, CXF = centrex, Pay = payphone etc. Running the cursor over the category abbreviation displays the definition. Price Plan Description column provides a description of the service. column provides the feature codes that used in provisioning LSR Feature and billing the service. Codes from this column are added to the LSR RS form Feature field as applicable. Feature Description column provides further information regarding the Feature Code by alerting that a specific feature is required or if it is optional. Note: In Legacy Embarq territories, the feature codes are based on SWC and availability. In Legacy CenturyTel territories, the feature codes are CLEC specific based on SWC and availability. Example A (Legacy Embarq) 1 PTY Business line is desired – – EQ1000 is the required code. 3135 is the optional code for the 900/976 blocking. If both the access line and the 900/976 blocking are desired, both codes would be entered in individual Feature fields on the Resale Service form.
Overview Once the Available Service screen is accessed it is important to understand how it is used. Available Service Header section When the Available Services screen displays the top header section of the screen provides: Address and wire center information Type of service type – Business or Residential Note: It is important that the TOS accurately reflect whether the service is a RES or BUS so the proper feature codes are displayed. Example – Available Services header section Continued on next page , Continued Available Service Data The Available Services information is specific columns as shown below. Price Plan column depicts the price plan information – IMPORTANT price plans are not the same as Feature Code. Use only the codes found in the LSR Feature column. Category column depicts the type of feature/service. For example in Category column: AL = access line, CF= calling feature, CXF = centrex, Pay = payphone etc. Running the cursor over the category abbreviation displays the definition. Price Plan Description column provides a description of the service. LSR Feature column provides the feature codes that used in provisioning and billing the service. Codes from this column are added to the LSR RS form Feature field as applicable. Feature Description column provides further information regarding the Feature Code by alerting that a specific feature is required or if it is optional. Note: In Legacy Embarq territories, the feature codes are based on SWC and availability. In Legacy CenturyTel territories, the feature codes are CLEC specific based on SWC and availability. Example A (Legacy Embarq) – 1 PTY Business line is desired – EQ1000 is the required code. 3135 is the optional code for the 900/976 blocking. If both the access line and the 900/976 blocking are desired, both codes would be entered in individual Feature fields on the Resale Service form.
Available%20Services.docx