Overview This section contains the following topics: In This Section Topic Topic Name 1 Overview of the DRO Review Process 2 DRO Duties and Responsibilities 3 DRO Jurisdiction and Authority 4 Review De Novo 5 Informal Conferences 6 Making the Decision 7 Exhibit 1: Informal Conference Report 8 Exhibit 2: Appeals Satisfaction Notice 1. Overview of the DRO Review Process June 5, 2015 Change Date a. DRO Review The table below describes the stages of the Decision Review Officer (DRO) Process review process. Stage Description 1 The appellant elects the DRO review process. 2 The DRO conducts a review of the decision. de novo For more information on review, see M21-1, Reference: de novo Part I, 5.C.4. 3 Based on a review of the evidence of record, is there enough evidence to make a new decision? If yes, the DRO makes a new decision. If no, the DRO pursues additional evidence considered necessary to resolve the claim, and/or conducts an informal conference to obtain additional evidence from the appellant and his/her representative.
Overview In This Section This section contains the following topics: Topic Topic Name 1 Overview of the DRO Review Process 2 DRO Duties and Responsibilities 3 DRO Jurisdiction and Authority 4 De Novo Review 5 Informal Conferences 6 Making the Decision 7 Exhibit 1: Informal Conference Report 8 Exhibit 2: Appeals Satisfaction Notice 1. Overview of the DRO Review Process Change Date June 5, 2015 a. DRO Review Process The table below describes the stages of the Decision Review Officer (DRO) review process. Stage Description 1 The appellant elects the DRO review process. 2 The DRO conducts a de novo review of the decision. Reference: For more information on de novo review, see M21-1, Part I, 5.C.4. 3 Based on a review of the evidence of record, is there enough evidence to make a new decision? If yes, the DRO makes a new decision. If no, the DRO pursues additional evidence considered necessary to resolve the claim, and/or conducts an informal conference to obtain additional evidence from the appellant and his/her representative.
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