About these guides We understand that there can be common aspects, organisations work in different ways and what works for one, might not fit so well with another. These guides are written as an example of what best practice might look like in your organisation, but it may be that you have to adjust what is recommended to accommodate your particular circumstances. Similarly the guides do not include detailed technical information as this would tie them to a specific technology or set of circumstances. Instead the guides convey important principals and approaches that can be applied in any industry and using any technology. Where appropriate the guides reference other sites and resources which contain more technical detail at the time of publication/last review. Introduction Why should we make everyone learn about accessibility? Traditionally, if accessibility was considered at all, it has been seen as the responsibility of a particular individual or team who developed the specialist knowledge required. In fact, it is best practice to make sure that everyone is aware of accessibility requirements, whatever their job role. The alternative is that when one person picks up on the need, they have to kick it back the chain’ ‘up for accessibility to be built in at the point(s) it was missed. Double-handling is never a good policy, and universal accessibility awareness will help to avoid that. It is true that not everyone needs to develop an in-depth understanding of all aspects of accessibility provision. What they should have is an understanding of how their own role can impact the accessibility of the organisation’s products, and where to go for help in making that a positive impact. Authors: Chris Felton, DWP Contributors: Paul Smyth, Barclays, Neil Milliken, Atos, Sean Smith, HMRC Editors: Lucy Ruck and Bela Gor Mandatory IT Accessibility Training Courses Management buy-in: To make accessibility training mandatory, you need a business case which persuades senior management that resources devoted to it will produce good returns.
About these guides We understand that there can be common aspects, organisations work in different ways and what works for one, might not fit so well with another. These guides are written as an example of what best practice might look like in your organisation, but it may be that you have to adjust what is recommended to accommodate your particular circumstances. Similarly the guides do not include detailed technical information as this would tie them to a specific technology or set of circumstances. Instead the guides convey important principals and approaches that can be applied in any industry and using any technology. Where appropriate the guides reference other sites and resources which contain more technical detail at the time of publication/last review. Introduction Why should we make everyone learn about accessibility? Traditionally, if accessibility was considered at all, it has been seen as the responsibility of a particular individual or team who developed the specialist knowledge required. In fact, it is best practice to make sure that everyone is aware of accessibility requirements, whatever their job role. The alternative is that when one person picks up on the need, they have to kick it back ‘up the chain’ for accessibility to be built in at the point(s) it was missed. Double-handling is never a good policy, and universal accessibility awareness will help to avoid that. It is true that not everyone needs to develop an in-depth understanding of all aspects of accessibility provision. What they should have is an understanding of how their own role can impact the accessibility of the organisation’s products, and where to go for help in making that a positive impact. Authors: Chris Felton, DWP Contributors: Paul Smyth, Barclays, Neil Milliken, Atos, Sean Smith, HMRC Editors: Lucy Ruck and Bela Gor Mandatory IT Accessibility Training Courses Management buy-in: To make accessibility training mandatory, you need a business case which persuades senior management that resources devoted to it will produce good returns.
Best%20practice%20guide%20-%20Accessibility%20training%20for%20IT%20professionals%20-%20building%20empathy%20through%20problem%20solving%20v1.0%20(1).docx