Definition: Emergency public information and warning is the ability to develop, coordinate, and disseminate information, alerts, warnings, and notifications to the public and incident management responders. Pre-Planning document Risk Communications and Public Information Plan Planning, Training, Activation and Reporting Protocols PIO SOG Identify PIO, Support Staff and Spokesperson EDS Tool Kit JAS/SOG for PIO and Support Staff Identify Information Center location and alternate site Train PIO and Staff Reporting triggers and protocols Pre-Event messages Redundant communications strategies Pre-E vent line” capability “hot Redundant power supplies Created during the Incident Crisis Emergency Risk Communications (CERC) Plan Information Gathering Information Sources Responders Subject Matter Experts (SME) State/local Agencies (DPH, DEP, BOH, CDC, MEMA/FEMA) Direct Observation Partner Agencies Public/Social Media Media Internet Quality Assurance Process to assess Public Information strategies/effectiveness Control Fact Checking Fact Sheets and FAQ sheets – Subject Matter Experts (SME) Social Media (Use/not use; but always monitor) Information Dissemination Information Tracking System or electronic log) Messages for all Inquiries Stakeholders Declarations Messages for FN/IRAA Releases Messages: Message approval process of command – Coordination with partner jurisdictions/agencies Target audiences/Stakeholder identification Language, interpretation and cultural barriers/needs Common underlying concerns Key messages/talking points Process for verifying Restricted or delayed information, if any Distribution: Target audiences/Stakeholder identification Universal Access Language, interpretation and cultural barriers/needs Methods of information distribution Media
Definition: Emergency public information and warning is the ability to develop, coordinate, and disseminate information, alerts, warnings, and notifications to the public and incident management responders. Risk Communications and Public Information Plan Pre-Planning document Planning, Training, Activation and Reporting Protocols PIO SOG Identify PIO, Support Staff and Spokesperson JAS/SOG for PIO and Support Staff Identify Information Center location and alternate site Train PIO and Staff Reporting triggers and protocols Pre-Event messages Redundant communications strategies Pre-E vent “hot line” capability Redundant power supplies EDS Tool Kit Crisis Emergency Risk Communications (CERC) Plan Created during the Incident Information Gathering Information Sources Responders Subject Matter Experts (SME) State/local Agencies (DPH, DEP, BOH, CDC, MEMA/FEMA) Direct Observation Partner Agencies Public/Social Media Media Internet Quality Assurance Process to assess Public Information strategies/effectiveness Control Fact Checking – Fact Sheets and FAQ sheets Subject Matter Experts (SME) Social Media (Use/not use; but always monitor) Information Dissemination Information Tracking System or electronic log) Inquiries Declarations Releases Messages: Message approval process – of command Coordination with partner jurisdictions/agencies Target audiences/Stakeholder identification Language, interpretation and cultural barriers/needs Common underlying concerns Key messages/talking points Process for verifying Restricted or delayed information, if any Distribution: Target audiences/Stakeholder identification Universal Access Language, interpretation and cultural barriers/needs Methods of information distribution Media Messages for all Stakeholders Messages for FN/IRAA
Annual-Planning-SOG-FINAL-2013-03-08.docx