system, products and processes as well as demonstrated level of management system effectiveness and the results of any previous audits. NOTE 1 Annex E provides a f lowchart of a typical audit and certification process. NOTE 2 The following list contains additional items that can be considered when developing or revising an audit programme, they might also need to be addressed when determining the audit scope and developing the audit plan: complaints received by the certification body about the — client; combined, integrated or joint audit — changes to the certification requirements; — changes to legal requirements; — changes to accreditation requirements; — organizational performance data (e.g. defect levels, key — performance indicators data); relevant interested parties’ concerns. — NOTE 3 If specified by the industry specific certification scheme, the certification cycle can be different from three years. Surveillance audits shall be conducted at least once a calendar year, except in recertification years. The date of the first surveillance audit following initial certification shall not be more than 12 months from the certification decision 9.1.3.3 date. NOTE It can be necessary to adjust the frequency of surveillance audits to accommodate factors such as seasons or management systems certification of a limited duration (e.g. temporary construction site).
system, products and processes as well as demonstrated level of management system effectiveness and the results of any previous audits. NOTE 1 Annex E provides a f lowchart of a typical audit and certification process. NOTE 2 The following list contains additional items that can be considered when developing or revising an audit programme, they might also need to be addressed when determining the audit scope and developing the audit plan: — complaints received by the certification body about the client; — combined, integrated or joint audit — changes to the certification requirements; — changes to legal requirements; — changes to accreditation requirements; — organizational performance data (e.g. defect levels, key performance indicators data); — relevant interested parties’ concerns. NOTE 3 If specified by the industry specific certification scheme, the certification cycle can be different from three years. 9.1.3.3 Surveillance audits shall be conducted at least once a calendar year, except in recertification years. The date of the first surveillance audit following initial certification shall not be more than 12 months from the certification decision date. NOTE It can be necessary to adjust the frequency of surveillance audits to accommodate factors such as seasons or management systems certification of a limited duration (e.g. temporary construction site).
BCB%20F010%20(MDQMS)-CRM%20cum%20DRR%20(ISO%2017021-1-%202015)%20-Mar%202018.docx