Access to a number of Various development Varies This will vary, please see individual Certificate of management developments which includes customer depending on development specification using the completion some of which are NVQ services, business development link based administration and time management Staff Engagement Access the led At your own Able to demonstrate the ability to Share feedback ‘Staff change’ toolkit (formally pace engage effectively and involve staff in and outcomes known as Listening into all changes that affect them with from Action) positive outcomes conversation Hold an effective held with line engagement manager conversation Signed off as competent to Evidence statement: level 1: (Line Manager) Complete of at the end of this document. ‘readiness’ Progress to level 2 (optional) 2 Entering this level you will already have management experience Upon completion you should be able to demonstrate a level of skills and competencies as follows:
Access to a number of management developments some of which are NVQ based Various development which includes customer services, business administration and time management Varies depending on development This will vary, please see individual development specification using the link Certificate of completion Staff Engagement Access the ‘Staff led change’ toolkit (formally known as Listening into Action) Hold an effective engagement conversation At your own pace Able to demonstrate the ability to engage effectively and involve staff in all changes that affect them with positive outcomes Share feedback and outcomes from conversation held with line manager Signed off as competent to level 1: (Line Manager) Evidence statement: Complete of ‘readiness’ at the end of this document. Progress to level 2 (optional) 2 Entering this level you will already have management experience Upon completion you should be able to demonstrate a level of skills and competencies as follows:
Best_People_Management_Leadership_Development_FINAL_v3.docx