Change of address/direct deposit notification may come in multiple formats a. Receiving Notice of a including Change of Address or a signed statement from the claimant Direct Deposit undeliverable mail with the United States Post Office (USPS) forwarding address sticker affixed to the envelope VA Form 20-572, Request for Change of Address/Cancellation of and Direct Deposit, Department of Veterans Affairs (VA) forms that contain the information. Important: For any claimant assigned a fiduciary do not change the address establish a direct deposit account, or change a direct deposit account. An address change request is to be sent to the Fiduciary Hub of jurisdiction via Veterans Assistance Inquiry (VAI). Notes: Update addresses in Veterans Benefits Management System (VBMS) or Share. VBMS release 8.0 added functionality to automatically update the corporate record in Share. Update direct deposit information only in An appointed Veterans Service Organization (VSO), or attorney has the legal authority to change a claimant’s address in person, by telephone, or by letter when annotated in block 14 of the VA Form 21-22, Appointment of Veterans Service or Organization as Claimant's Representative, block 11 on the VA Form 21-22a, Appointment of Individual as Claimant's Representative. For more information on References: changing addresses by power of attorneys (POAs) or by fiduciaries (for incompetent Veterans), see M27-1, Part I, 7.5 undeliverable mail procedures, see M21-1 Part III, Subpart iii, 1.B.9, and change of address and direct deposit request procedures, see M27-1, Part 1, 3.12. b. Updating Follow the steps in the table below to update the address in VBMS. the Address in VBMS Step Action 1 Open VBMS and enter the claimant’s claims folder number in the search box.
a. Receiving Notice of a Change of Address or Direct Deposit Change of address/direct deposit notification may come in multiple formats including a signed statement from the claimant undeliverable mail with the United States Post Office (USPS) forwarding address sticker affixed to the envelope VA Form 20-572, Request for Change of Address/Cancellation of Direct Deposit, and Department of Veterans Affairs (VA) forms that contain the information. Important: For any claimant assigned a fiduciary do not change the address establish a direct deposit account, or change a direct deposit account. An address change request is to be sent to the Fiduciary Hub of jurisdiction via Veterans Assistance Inquiry (VAI). Notes: Update addresses in Veterans Benefits Management System (VBMS) or Share. VBMS release 8.0 added functionality to automatically update the corporate record in Share. Update direct deposit information only in An appointed Veterans Service Organization (VSO), or attorney has the legal authority to change a claimant’s address in person, by telephone, or by letter when annotated in block 14 of the VA Form 21-22, Appointment of Veterans Service Organization as Claimant's Representative, or block 11 on the VA Form 21-22a, Appointment of Individual as Claimant's Representative. References: For more information on changing addresses by power of attorneys (POAs) or by fiduciaries (for incompetent Veterans), see M27-1, Part I, 7.5 undeliverable mail procedures, see M21-1 Part III, Subpart iii, 1.B.9, and change of address and direct deposit request procedures, see M27-1, Part 1, 3.12. b. Updating the Address in VBMS Follow the steps in the table below to update the address in VBMS. Step Action 1 Open VBMS and enter the claimant’s claims folder number in the search box.
09-21-2015_Key%20Changes_M21-1III_ii_3_SecC.docx