Likewise, the Commission has built on its delivering on its mission to lead national previous work in supporting healthcare improvements in the safety and quality of professionals, and also consumers, with a health care. The huge improvements already range of new products, documents and other seen in health care mean that the nature of the resources. These include a suite of documents improvement challenge is changing: new and designed to help clinicians identify and prevent more complex approaches must be developed hospital-acquired complications, as well as to ensure further improvements can be made. many other valuable tools in the areas of The Commission is ready for this challenge, antimicrobial resistance, medication safety and and I look forward to its progress and its e-health, cognitive impairment and mental success in the coming year. health care. The Commission is also seeking to My thanks go to the members of the engage consumers more than ever before: Commission’s Board for their advice this year the Commission has released throughout 2016–17. On behalf of Board decision-support aids for consumers, a revised members, I would also like to thank Minister list of healthcare tips’, and an innovative ‘top Hunt, the Commission’s executive team and online builder’ designed to help ‘question employees for their continued commitment to members of the public navigate their delivering our work priorities. Their significant healthcare journey more confidently. achievements are described in detail Each of these examples shows the throughout this report. Commission becoming more sophisticated in
Likewise, the Commission has built on its previous work in supporting healthcare professionals, and also consumers, with a range of new products, documents and other resources. These include a suite of documents designed to help clinicians identify and prevent hospital-acquired complications, as well as many other valuable tools in the areas of antimicrobial resistance, medication safety and e-health, cognitive impairment and mental health care. The Commission is also seeking to engage consumers more than ever before: this year the Commission has released decision-support aids for consumers, a revised list of healthcare ‘top tips’, and an innovative online ‘question builder’ designed to help members of the public navigate their healthcare journey more confidently. Each of these examples shows the Commission becoming more sophisticated in delivering on its mission to lead national improvements in the safety and quality of health care. The huge improvements already seen in health care mean that the nature of the improvement challenge is changing: new and more complex approaches must be developed to ensure further improvements can be made. The Commission is ready for this challenge, and I look forward to its progress and its success in the coming year. My thanks go to the members of the Commission’s Board for their advice throughout 2016–17. On behalf of Board members, I would also like to thank Minister Hunt, the Commission’s executive team and employees for their continued commitment to delivering our work priorities. Their significant achievements are described in detail throughout this report.
Annual-Report-2016-2017_Accessible.docx