Category A ambulance calls E.B.15.i Percentage of Category Operating Review of Service Quality Where, for the Contract Annual AM A Red 1 ambulance standard of Performance Reports Year as a whole, the resulting in an 75% number of Red 1 calls emergency response where the emergency arriving within 8 response did not arrive minutes* within 8 minutes exceeds the tolerance permitted by the threshold, £300 in respect of each call above that threshold E.B.15.ii Percentage of Category Operating Review of Service Quality Where, for the Contract Annual AM A Red 2 ambulance standard of Performance Reports Year as a whole, the calls resulting in an 75% number of Red 2 calls emergency response where the emergency arriving within 8 response did not arrive minutes* within 8 minutes exceeds the tolerance permitted by the threshold, £100 in respect of each call above that threshold** E.B.16 Percentage of Category Operating Review of Service Quality Where, for the Contract Annual AM A calls resulting in an standard of Performance Reports Year as a whole, the ambulance arriving at 95% number of calls where the the scene within 19 response did not arrive minutes* within 19 minutes exceeds the tolerance permitted by the threshold, £100 in respect of each call above that threshold**
Category A ambulance calls E.B.15.i Percentage of Category A Red 1 ambulance resulting in an emergency response arriving within 8 minutes* Operating standard of 75% Review of Service Quality Performance Reports Where, for the Contract Year as a whole, the number of Red 1 calls where the emergency response did not arrive within 8 minutes exceeds the tolerance permitted by the threshold, £300 in respect of each call above that threshold Annual AM E.B.15.ii Percentage of Category A Red 2 ambulance calls resulting in an emergency response arriving within 8 minutes* Operating standard of 75% Review of Service Quality Performance Reports Where, for the Contract Year as a whole, the number of Red 2 calls where the emergency response did not arrive within 8 minutes exceeds the tolerance permitted by the threshold, £100 in respect of each call above that threshold** Annual AM E.B.16 Percentage of Category A calls resulting in an ambulance arriving at the scene within 19 minutes* Operating standard of 95% Review of Service Quality Performance Reports Where, for the Contract Year as a whole, the number of calls where the response did not arrive within 19 minutes exceeds the tolerance permitted by the threshold, £100 in respect of each call above that threshold** Annual AM
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