Consumers' service delivery are evaluated in a monthly reviews of care plans were occurring. Both residents and family comprehensive and timely manner. were consulted and informed when changes are identified. This was confirmed during interviews and via the family communication forms. Information was being included in progress notes and changes were being made to interventions on care plans when indicated. Staff interviewed stated they are consulted prior to evaluations. Standard 1.3.9: Referral To Other Health And FA The GP arranges for any referral to specialist medical services when it is Disability Services (Internal And External) necessary. The residents’ files reviewed had appropriate referrals to other health and diagnostic services. The RN confirmed that they utilise external Consumer support for access or referral to other services as much as possible. Referrals were sighted for consultations with health and/or disability service providers is general medicine, pathology, dietitian and radiology services. The GP appropriately facilitated, or provided to meet interviewed reported that appropriate referrals to other health and disability consumer choice/needs. services were well managed at the service. Standard 1.4.1: Management Of Waste And FA Staff follow documented processes for the management of waste and Hazardous Substances infectious and hazardous substances. Appropriate signage is displayed where necessary. An external company is contracted to supply and manage Consumers, visitors, and service providers are all chemicals and cleaning products and they also provide relevant training protected from harm as a result of exposure to waste, for staff. Material safety data sheets were available where chemicals are infectious or hazardous substances, generated during stored and staff interviewed knew what to do should any chemical service delivery. spill/event occur. There is provision and availability of protective clothing and equipment and staff were observed using this. Standard 1.4.2: Facility Specifications FA A current building warrant of fitness (expiry date 30 June 2017) is publicly displayed. Consumers are provided with an appropriate, accessible physical environment and facilities that are Appropriate systems are in place to ensure the residents’ physical fit for their purpose. environment and facilities are fit for their purpose and maintained. The testing and tagging of electrical equipment and calibration of bio-medical equipment is current as confirmed in documentation reviewed, interviews with maintenance personnel and observation of the environment. Efforts are made to ensure the environment is hazard free, that residents are safe and independence is promoted. External areas are safely maintained and are appropriate to the resident groups and setting. Residents confirmed they know the processes they
Consumers' service delivery are evaluated in a comprehensive and timely manner. monthly reviews of care plans were occurring. Both residents and family were consulted and informed when changes are identified. This was confirmed during interviews and via the family communication forms. Information was being included in progress notes and changes were being made to interventions on care plans when indicated. Staff interviewed stated they are consulted prior to evaluations. Standard 1.3.9: Referral To Other Health And Disability Services (Internal And External) Consumer support for access or referral to other health and/or disability service providers is appropriately facilitated, or provided to meet consumer choice/needs. FA The GP arranges for any referral to specialist medical services when it is necessary. The residents’ files reviewed had appropriate referrals to other health and diagnostic services. The RN confirmed that they utilise external services as much as possible. Referrals were sighted for consultations with general medicine, pathology, dietitian and radiology services. The GP interviewed reported that appropriate referrals to other health and disability services were well managed at the service. Standard 1.4.1: Management Of Waste And Hazardous Substances Consumers, visitors, and service providers are protected from harm as a result of exposure to waste, infectious or hazardous substances, generated during service delivery. FA Staff follow documented processes for the management of waste and infectious and hazardous substances. Appropriate signage is displayed where necessary. An external company is contracted to supply and manage all chemicals and cleaning products and they also provide relevant training for staff. Material safety data sheets were available where chemicals are stored and staff interviewed knew what to do should any chemical spill/event occur. There is provision and availability of protective clothing and equipment and staff were observed using this. Standard 1.4.2: Facility Specifications Consumers are provided with an appropriate, accessible physical environment and facilities that are fit for their purpose. FA A current building warrant of fitness (expiry date 30 June 2017) is publicly displayed. Appropriate systems are in place to ensure the residents’ physical environment and facilities are fit for their purpose and maintained. The testing and tagging of electrical equipment and calibration of bio-medical equipment is current as confirmed in documentation reviewed, interviews with maintenance personnel and observation of the environment. Efforts are made to ensure the environment is hazard free, that residents are safe and independence is promoted. External areas are safely maintained and are appropriate to the resident groups and setting. Residents confirmed they know the processes they
AuditSummary_PRMS_CommunicatePublish_000005164004.docx