The Contractor perform/is responsible for the following: Comprehensive management of compressed gases and cylinders to include planning/forecasting, order processing and fulfillment, procurement/purchasing, inventory management, quality control, shelf life management, storage, packaging, transportation/distribution, obsolescence management, data management/delivery, customer support services and material returns, managing excess Government stock and Vendor Managed Inventory (VMI) depletion. Management of a pool of Government-furnished cylinders to include storage, maintenance/refurbishment, filling, distribution and disposal. For the National Stock Numbers (NSNs) listed in Attachments 1 and 2: A cylinder exchange program for CONUS only to include the delivery of full cylinders to, and the pick-up of empty cylinders from, customers’ locations. Responsible for handling CONUS/OCONUS customer returns of empty and/or excess material. See Section 6.7.6 for more details. Responsible for handling discrepancies (including customer returns) associated with Product Quality Deficiency Reports (PQDR) and Supply Discrepancy Reports (SDR). See Section 6.7.6.1 for more details. Responsible for establishing and maintaining direct customer interaction to facilitate order delivery and customer returns, and to promote program growth and development. The Contractor establish a web site link that DLA may use to query the status of requisitions, request cylinder pickups/returns, and request expedited delivery. In the that a customer returns cylinders that are not eligible under the terms of the contract, the contractor will notify the Contracting Officer and provide details of the cylinders that were returned. DLA Aviation will review the cylinder descriptions and provide disposal instructions. See Section 6.7.6.2 on Disposals. 2.0 GOVERNMENT RESPONSIBILITIES The Government Provide DLA Customer Account Specialist (CAS) points of contact (POCs) to coordinate communications with customers and provide assistance with Contractor access to customer locations. Provide cylinders as Government Furnished Property (GFP) for use in the cylinder pool. Maintain responsibility of alternate source approvals, surplus offers, First Article Test (FAT) requirements, Qualified Products List (QPL), Quality Assurance Letters of Instruction, Government Lot Acceptance Testing, PQDR/SDR approval, Military/Federal Specifications, Purchase Order Text (POT) (see Section 6.1), waivers and deviations,
The Contractor perform/is responsible for the following: Comprehensive management of compressed gases and cylinders to include planning/forecasting, order processing and fulfillment, procurement/purchasing, inventory management, quality control, shelf life management, storage, packaging, transportation/distribution, obsolescence management, data management/delivery, customer support services and material returns, managing excess Government stock and Vendor Managed Inventory (VMI) depletion. Management of a pool of Government-furnished cylinders to include storage, maintenance/refurbishment, filling, distribution and disposal. For the National Stock Numbers (NSNs) listed in Attachments 1 and 2: A cylinder exchange program for CONUS only to include the delivery of full cylinders to, and the pick-up of empty cylinders from, customers’ locations. Responsible for handling CONUS/OCONUS customer returns of empty and/or excess material. See Section 6.7.6 for more details. Responsible for handling discrepancies (including customer returns) associated with Product Quality Deficiency Reports (PQDR) and Supply Discrepancy Reports (SDR). See Section 6.7.6.1 for more details. Responsible for establishing and maintaining direct customer interaction to facilitate order delivery and customer returns, and to promote program growth and development. The Contractor establish a web site link that DLA may use to query the status of requisitions, request cylinder pickups/returns, and request expedited delivery. In the that a customer returns cylinders that are not eligible under the terms of the contract, the contractor will notify the Contracting Officer and provide details of the cylinders that were returned. DLA Aviation will review the cylinder descriptions and provide disposal instructions. See Section 6.7.6.2 on Disposals. 2.0 GOVERNMENT RESPONSIBILITIES The Government Provide DLA Customer Account Specialist (CAS) points of contact (POCs) to coordinate communications with customers and provide assistance with Contractor access to customer locations. Provide cylinders as Government Furnished Property (GFP) for use in the cylinder pool. Maintain responsibility of alternate source approvals, surplus offers, First Article Test (FAT) requirements, Qualified Products List (QPL), Quality Assurance Letters of Instruction, Government Lot Acceptance Testing, PQDR/SDR approval, Military/Federal Specifications, Purchase Order Text (POT) (see Section 6.1), waivers and deviations,
AV_SOW_150604.docx