Level 2 = competence to manage tasks Level 3 = competence to use concepts for evaluating Key Competencies Level Examples Collecting, organising and 3 Identifying customer needs; collating analysing information information on external services to support function delivery Communicating ideas and 3 Sharing function information with staff and information external providers Planning and organising activities 3 Determining functions’ details and allocating responsibilities for work Working with others and in teams 3 Liaising with internal and external staff for function delivery as required Using mathematical ideas and 3 Calculating function quantities, staffing techniques levels, costs and prices Solving problems 3 Addressing issues arising during planning, set-up and service delivery Using technology 1 Operating booking systems; assisting in readying IT services
Level 2 = competence to manage tasks Level 3 = competence to use concepts for evaluating Key Competencies Level Examples Collecting, organising and analysing information 3 Identifying customer needs; collating information on external services to support function delivery Communicating ideas and information 3 Sharing function information with staff and external providers Planning and organising activities 3 Determining functions’ details and allocating responsibilities for work Working with others and in teams 3 Liaising with internal and external staff for function delivery as required Using mathematical ideas and techniques 3 Calculating function quantities, staffing levels, costs and prices Solving problems 3 Addressing issues arising during planning, set-up and service delivery Using technology 1 Operating booking systems; assisting in readying IT services
AM_organise_functions_refined.docx