Orientation Facilitators’ Guidelines and supportthe Client to participate Engagement and coordination with local and government family support services Access to translating and interpreting services A Client can access Family counselling or mediation services Social government The Service Provider must support a Client to 8.6a services and Parenting education or support services access family support services and support and youth welfare concerns including child protection, anti-social behaviour A Client can utilise Domestic and family violence support services Support translating and Ageing related issues including ageing family member with high care Functioning interpreting The Service Provider must deliver Family services Functioning and Social Support Orientation in 8.6b Orientation Facilitators’ Guidelines Family accordance with the Orientation Facilitators’ Guidelines and support Client to participate SOR Stage Activities Outcomes Considerations Ref The Service Provider must deliver Australian A Client knows they have Law Orientation in accordance with the legal rights and 8.7a Orientation Facilitators’ Guidelines Orientation Facilitators’ Guidelines and support responsibilities and how to Justice the Client to participate obtain legal assistance Engagement and coordination with AMEP/SEE providers and The Service Provider must register a Client 8.8a with appropriate English language learning other local services opportunities Client participates in AMEP English language classes or conversational groups and other English language Factors that impact on attending language classes may learning include: health concerns; employment; caring for children and The Service Provider must support the Client Services 8.8c Language other immediate family members; transport; availability of to attend English language lessons classes; fulfilling Mutual Obligation Requirements The Service Provider must deliver Education Client can apply for and Orientation in accordance with the Orientation 8.9a Orientation Facilitators’ Guidelines participate in relevant and Facilitators’ Guidelines and support the Client education and training to participate Training
Orientation Facilitators’ Guidelines and supportthe Client to participate Family Functioning and Social Support 8.6a The Service Provider must support a Client to access family support services A Client can access government services and support A Client can utilise translating and interpreting services Engagement and coordination with local and government family support services Access to translating and interpreting services Family counselling or mediation services Parenting education or support services and youth welfare concerns including child protection, anti-social behaviour Domestic and family violence support services Ageing related issues including ageing family member with high care 8.6b The Service Provider must deliver Family Functioning and Social Support Orientation in accordance with the Orientation Facilitators’ Guidelines and support Client to participate Orientation Facilitators’ Guidelines Stage SOR Ref Activities Outcomes Considerations Justice 8.7a The Service Provider must deliver Australian Law Orientation in accordance with the Orientation Facilitators’ Guidelines and support the Client to participate A Client knows they have legal rights and responsibilities and how to obtain legal assistance Orientation Facilitators’ Guidelines Language Services 8.8a The Service Provider must register a Client with appropriate English language learning opportunities Client participates in AMEP and other English language learning Engagement and coordination with AMEP/SEE providers and other local services English language classes or conversational groups Factors that impact on attending language classes may include: health concerns; employment; caring for children and other immediate family members; transport; availability of classes; fulfilling Mutual Obligation Requirements 8.8c The Service Provider must support the Client to attend English language lessons and Training 8.9a The Service Provider must deliver Education Orientation in accordance with the Orientation Facilitators’ Guidelines and support the Client to participate Client can apply for and participate in relevant education and training Orientation Facilitators’ Guidelines
appendix_a_-_hsp_case_management_guidelines.docx