6.2 Minimum of 90% % of applications Creative Scotland 92% of applications to funding applications processed within agreed operational funding the Open Project Fund processed within timeframe data were processed within published timeframe the specified time frame. 6.3 Increase in the value of additional funding Creative Scotland In 2014/15 our strategic of funding for the arts, opportunities in the arts, operational funding partnerships secured screen and creative screen and creative data over £5.03m of leveraged industries leveraged industries sectors funding. This is a baseline through Creative Scotland established as a result of measure given changes strategic partnerships Creative Scotland to funding routes in partnerships 2014/15. 6.4 Increased satisfaction % of satisfaction with Creative Scotland The number of and resolution levels of enquiries service omnibus data respondents rating enquiries responsiveness to enquiries and requests as good, very good or excellent rose from 64% to 78%. For those who had used our dedicated Enquiries service, satisfaction rose from 61% to 82%. 6.5 Increase staff % of staff agreeing that Creative Survey Staff Our first staff survey satisfaction Creative Scotland is a Survey (2015) found that 61% of good place to work staff would recommend Creative Scotland as a good place to work. *As 2014/15 was a baseline year, many increases against these indicators will only start to show in the 2015/16 Annual Review. These indicators may be subject to change should our overall levels of funding vary over this period.
6.2 Minimum of 90% funding applications processed within published timeframe % of applications processed within agreed timeframe Creative Scotland operational funding data 92% of applications to the Open Project Fund were processed within the specified time frame. 6.3 Increase in the value of funding for the arts, screen and creative industries leveraged through Creative Scotland strategic partnerships of additional funding opportunities in the arts, screen and creative industries sectors established as a result of Creative Scotland partnerships Creative Scotland operational funding data In 2014/15 our strategic partnerships secured over £5.03m of leveraged funding. This is a baseline measure given changes to funding routes in 2014/15. 6.4 Increased satisfaction and resolution levels of enquiries % of satisfaction with enquiries service Creative Scotland omnibus data The number of respondents rating responsiveness to enquiries and requests as good, very good or excellent rose from 64% to 78%. For those who had used our dedicated Enquiries service, satisfaction rose from 61% to 82%. 6.5 Increase staff satisfaction % of staff agreeing that Creative Scotland is a good place to work Creative Survey Staff Survey Our first staff survey (2015) found that 61% of staff would recommend Creative Scotland as a good place to work. *As 2014/15 was a baseline year, many increases against these indicators will only start to show in the 2015/16 Annual Review. These indicators may be subject to change should our overall levels of funding vary over this period.
Annual-Review-word-version-FINAL-v3.docx