Provider has completed HSP System Service Provider to ensure training is policy, procedure and Training provided to all applicable Personnel service model training. including Subcontractors in: The Department is how to use the HSP System; and satisfied the Service all functionality required for their Provider has completed specific roles. HSP system training. The Service Provider has provided evidence to the Department where requested. Policy and Procedures new, or review and amend The Department is current, policy, procedures and satisfied the Service practices for applicability to the Provider has: Contract, taking into account policies and undertakings made in the Tender. Internal policies procedures in place; and procedures established links with Ensure that current versions of all approved policies, procedures and essential services; protocols are securely accessible by established Subcontractors (such as through an orientation extranet). arrangements established Basic Links with essential Establish linkages with Centrelink, Household Goods services are made Medicare, banks, health services, (BHG) (Medicare, AMEP/SEE, education providers, arrangements; Centrelink etc) jobactive/DES, etc. ensured all Establish processes to facilitate Personnel have access for Clients with key access to the mainstream and community services
Provider has completed policy, procedure and service model training. The Department is satisfied the Service Provider has completed HSP system training. The Service Provider has provided evidence to the Department where requested. HSP System Training Service Provider to ensure training is provided to all applicable Personnel including Subcontractors in: how to use the HSP System; and all functionality required for their specific roles. Policy and Procedures Internal policies and procedures new, or review and amend current, policy, procedures and practices for applicability to the Contract, taking into account undertakings made in the Tender. The Department is satisfied the Service Provider has: policies and procedures in place; established links with essential services; established orientation arrangements established Basic Household Goods (BHG) arrangements; ensured all Personnel have access to the Ensure that current versions of all approved policies, procedures and protocols are securely accessible by Subcontractors (such as through an extranet). Links with essential services are made (Medicare, Centrelink etc) Establish linkages with Centrelink, Medicare, banks, health services, AMEP/SEE, education providers, jobactive/DES, etc. Establish processes to facilitate access for Clients with key mainstream and community services
appendix_n_-_transition_in_plan_template_-_28_february_2017.docx