Opportunities for Improvement Opportunity Item -- for Rationale Ref. Improvement X The applicant Comment on a(1) does not local report comparisons comparisons based on to or comment by regional Ex5 and competitors supported by for many Ex8 and Ex2. patient and Ex4 other suggested customer bold in her satisfaction backup results (e.g., feedback. If aggregate needed, will patient discuss at satisfaction, consensus. satisfaction with medical services, dental services, school services, mobile van services, and support services and key requirements; Figures 7.2-1 through Comparing these results with those of competitors may enable the applicant to identify areas in which it might more effectively compete for patients. Results are Comment on a(2) missing for SCs based the success on comment of the patient by Ex7 and
Opportunities for Improvement -- Opportunity for Improvement Rationale Item Ref. X The applicant does not report comparisons to or regional competitors for many patient and other customer satisfaction results (e.g., aggregate patient satisfaction, satisfaction with medical services, dental services, school services, mobile van services, and support services and key requirements; Figures 7.2-1 through Comparing these results with those of competitors may enable the applicant to identify areas in which it might more effectively compete for patients. Comment on local comparisons based on comment by Ex5 and supported by Ex8 and Ex2. Ex4 suggested bold in her backup feedback. If needed, will discuss at consensus. a(1) Results are missing for the success of the patient Comment on SCs based on comment by Ex7 and a(2)
Arroyo_Fresco_Health_Center_Final-Feedback-Report-1.docx