Ensure that the proper standard and industry specific controls are in to prevent any tampering of bags and their contents. Describe the controls that are in place for your company. Staffing At the time a Judicial Branch Entity elects to participate in the Master Agreement, provide a list of the armored car personnel, including photo identification and an original or legible certified signature for each of your personnel authorized to pick up and sign for deposits for that Judicial Branch Entity. The Judicial Branch Entity at their discretion, may verify that the person performing the pickup is on your list of authorized personnel and verify their signature prior to release of a deposit. Deposits shall not be released to an individual without this information on file at the pickup location. If there are personnel changes, provide an updated personnel list to the Judicial Branch Entity affected, prior to the new staff member’s arrival at the deposit pickup location as well as provide written notice in the event of revocation of authority for personnel to perform pickups. In the event that personnel does not provide proper identification to the Judicial Branch Entity’s staff and is refused, as described in paragraph b above, properly credentialed staff will be immediately dispatched for deposit pick-up at no additional cost. Maintain a toll-free number for inquiries and customer service. Appoint a dedicated senior level individual and a qualified back-up, as your representative for the entire term of the Master Agreement and to act as
Ensure that the proper standard and industry specific controls are in to prevent any tampering of bags and their contents. Describe the controls that are in place for your company. Staffing At the time a Judicial Branch Entity elects to participate in the Master Agreement, provide a list of the armored car personnel, including photo identification and an original or legible certified signature for each of your personnel authorized to pick up and sign for deposits for that Judicial Branch Entity. The Judicial Branch Entity at their discretion, may verify that the person performing the pickup is on your list of authorized personnel and verify their signature prior to release of a deposit. Deposits shall not be released to an individual without this information on file at the pickup location. If there are personnel changes, provide an updated personnel list to the Judicial Branch Entity affected, prior to the new staff member’s arrival at the deposit pickup location as well as provide written notice in the event of revocation of authority for personnel to perform pickups. In the event that personnel does not provide proper identification to the Judicial Branch Entity’s staff and is refused, as described in paragraph b above, properly credentialed staff will be immediately dispatched for deposit pick-up at no additional cost. Maintain a toll-free number for inquiries and customer service. Appoint a dedicated senior level individual and a qualified back-up, as your representative for the entire term of the Master Agreement and to act as
BAP-2016-01-PC-Exhibit-A1-Response-to-SOW.docx