11. Review and update contracts as appropriate when they are commenced South Central Ambulance Patients will receive appropriate and timely renewed to include specific standards on mental health August 2014 Service - Chief Operating transport to support their mental health responses based on the national guidance, this will ensure that the action is Officer needs as outlined in the NHS Standard there is specific reference to the standards and measures ongoing Contract recorded formally in any relevant contracts that SCAS is party to 12. SCAS to review and agree with Berkshire Healthcare the January South Central Ambulance Patients will receive mental health services – demand and capacity required to enable SCAS to plan sufficient March 2015 Service -Regional Operations which are appropriately resourced with a and appropriate resources. SCAS to agree a local protocol for Director North joined up service approach response to different situations i.e. protocol for emergency transfers and, transfers, HCP response 2. Access to support before crisis point No. Action Timescale Led By Outcomes Improve Access to Support via Primary Care 13. Develop a comprehensive Autumn 2015 Health Commissioners GPs will be better equipped to understand training package for patient’s mental health condition so that General Practitioners in they can support and sign-post patients to Mental Health. most appropriate services. 14. A specialist training April 2015 Berkshire Healthcare Trust and Mental Health issues in children and Commissioners programme will be young people are more likely to be provided to GP’s and identified at an early stage in education teachers which will help and primary care settings and be dealt them spot emerging with appropriately. mental health issues in children and young people and give them the confidence to know
11. Review and update contracts as appropriate when they are renewed to include specific standards on mental health responses based on the national guidance, this will ensure that there is specific reference to the standards and measures recorded formally in any relevant contracts that SCAS is party to commenced August 2014 the action is ongoing South Central Ambulance Service - Chief Operating Officer Patients will receive appropriate and timely transport to support their mental health needs as outlined in the NHS Standard Contract 12. SCAS to review and agree with Berkshire Healthcare the demand and capacity required to enable SCAS to plan sufficient and appropriate resources. SCAS to agree a local protocol for response to different situations i.e. protocol for transfers and, emergency transfers, HCP response January – March 2015 South Central Ambulance Service -Regional Operations Director North Patients will receive mental health services which are appropriately resourced with a joined up service approach 2. Access to support before crisis point No. Action Timescale Led By Outcomes Improve Access to Support via Primary Care 13. Develop a comprehensive training package for General Practitioners in Mental Health. Autumn 2015 Health Commissioners GPs will be better equipped to understand patient’s mental health condition so that they can support and sign-post patients to most appropriate services. 14. A specialist training programme will be provided to GP’s and teachers which will help them spot emerging mental health issues in children and young people and give them the confidence to know April 2015 Berkshire Healthcare Trust and Commissioners Mental Health issues in children and young people are more likely to be identified at an early stage in education and primary care settings and be dealt with appropriately.
Berkshire-Mental-Health-Crisis-Care-Concordat-Action-Plan-Final-Version-27.03.2015.docx