E.B.S.7b All handovers between >0 Review of Service £1,000 per Service User Monthly A+E ambulance and A & E Quality Performance waiting over 60 minutes must take within 15 Reports (in total, not aggregated minutes with none with E.B.S.7a waiting more than 60 consequence) in the minutes* relevant month E.B.S.8a Following handover >0 Review of Service £20 per event where > Monthly AM between ambulance and Quality Performance 30 minutes in the A & E, ambulance crew Reports relevant month should be ready to accept new calls within 15 minutes and no longer than 30 minutes* E.B.S.8b Following handover >0 Review of Service £100 per event where > Monthly AM between ambulance and Quality Performance 60 minutes (in total, not A & E, ambulance crew Reports aggregated with should be to accept E.B.S.8a consequence) new calls within 15 in the relevant month minutes and no longer than 60 minutes* E.B.S.5 Trolley waits in A&E not >0 Review of Service £1,000 per incidence in Monthly A+E longer than 12 hours* Quality Performance the relevant month Reports E.B.S.6 No urgent operation >0 Review of Service Quality £5,000 per incidence in Monthly A should be cancelled for a Performance Reports the relevant month CR second time* VTE risk assessment: all 95% Review of Service Quality Issue of Contract Quarterly A inpatient Service Users Performance Reports Performance Notice and undergoing risk subsequent process in assessment for VTE, as accordance with GC9
E.B.S.7b All handovers between ambulance and A & E must take within 15 minutes with none waiting more than 60 minutes* >0 Review of Service Quality Performance Reports £1,000 per Service User waiting over 60 minutes (in total, not aggregated with E.B.S.7a consequence) in the relevant month Monthly A+E E.B.S.8a Following handover between ambulance and A & E, ambulance crew should be ready to accept new calls within 15 minutes and no longer than 30 minutes* >0 Review of Service Quality Performance Reports £20 per event where > 30 minutes in the relevant month Monthly AM E.B.S.8b Following handover between ambulance and A & E, ambulance crew should be to accept new calls within 15 minutes and no longer than 60 minutes* >0 Review of Service Quality Performance Reports £100 per event where > 60 minutes (in total, not aggregated with E.B.S.8a consequence) in the relevant month Monthly AM E.B.S.5 Trolley waits in A&E not longer than 12 hours* >0 Review of Service Quality Performance Reports £1,000 per incidence in the relevant month Monthly A+E E.B.S.6 No urgent operation should be cancelled for a second time* >0 Review of Service Quality Performance Reports £5,000 per incidence in the relevant month Monthly A CR VTE risk assessment: all inpatient Service Users undergoing risk assessment for VTE, as 95% Review of Service Quality Performance Reports Issue of Contract Performance Notice and subsequent process in accordance with GC9 Quarterly A
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