Competency Identified by Evidence of substantial experience in an office environment Application/Interview covering a broad range of administrative tasks where accuracy is paramount. Can demonstrate the ability to work effectively to deliver a Application/Interview process which requires detailed knowledge, understanding and interpretation of rules and regulations. Can demonstrate direct delivery of an effective customer service, including resolution of challenging situations. Can demonstrate the ability to use a range of products from Application/Interview the Microsoft Office suite and have the ability to learn new systems and software. Has a good general education showing clear evidence of literacy Application/Interview and numeracy. For example, GCSE Maths and English A–C. Has an active approach to continuing professional Application/Interview development/undertaking training as appropriate for personal and professional development, identifies where has essential
Competency Identified by Evidence of substantial experience in an office environment covering a broad range of administrative tasks where accuracy is paramount. Can demonstrate the ability to work effectively to deliver a process which requires detailed knowledge, understanding and interpretation of rules and regulations. Can demonstrate direct delivery of an effective customer service, including resolution of challenging situations. Application/Interview Application/Interview Can demonstrate the ability to use a range of products from the Microsoft Office suite and have the ability to learn new systems and software. Application/Interview Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A–C. Application/Interview Has an active approach to continuing professional development/undertaking training as appropriate for personal and professional development, identifies where has essential Application/Interview
Band%205%20JD%20-%20Tier%204%20Role.docx