Retained and Spouse Members Retained members of NTGPASS include members who have retained all or part of their benefit in NTGPASS when they ceased active membership, as well as spouse account holders and non-member spouses who retained all or part of their family law benefit in NTGPASS. Retained members are not required to make contributions but can do so under the NTGPASS Rules. Table 14: Retained Table 14 illustrates the changes in retained NTGPASS membership. Usually, as active membership decreases, retained membership increases. Members Pension The number of retained members decreased from 4505 members to Members 4350. NTGPASS pensions have been available to members March 2008, with the first pension payments commencing in April 2008. Table 15 Table 15: NTGPASS shows the change in the number of members. the pension product increased from 114 to 150. The Superannuation Office has a complaints management policy and internal complaints management framework. The objective of the policy is to ensure that complaints are dealt with fairly, promptly and in an The number of efficient and confidential manner. One complaint was received and members utilising resolved during 2011-12.
Retained and Spouse Members Table 14: Retained Retained members of NTGPASS include members who have retained all or part of their benefit in NTGPASS when they ceased active membership, as well as spouse account holders and non-member spouses who retained all or part of their family law benefit in NTGPASS. Retained members are not required to make contributions but can do so under the NTGPASS Rules. Table 14 illustrates the changes in retained NTGPASS membership. Usually, as active membership decreases, retained membership increases. Pension Members Table 15: NTGPASS Members The number of retained members decreased from 4505 members to 4350. NTGPASS pensions have been available to members March 2008, with the first pension payments commencing in April 2008. Table 15 shows the change in the number of members. The number of members utilising the pension product increased from 114 to 150. The Superannuation Office has a complaints management policy and internal complaints management framework. The objective of the policy is to ensure that complaints are dealt with fairly, promptly and in an efficient and confidential manner. One complaint was received and resolved during 2011-12.
AR-NTGPASS-1112.docx