Oadby and Wigston Borough Council Person specification Date Issued: Job Title: Team: Salary Band: Car Allowance level: Employment Status: May 2017 Benefit Assessor Revenues and Benefits Band 4 SCP 18-21 N/A - Method of Method of Criteria Essential Assessment Desirable Assessment Qualifications and GCSE grade C or above in Maths and A / E IRRV qualification A / E Processional or English or equivalent NVQ Level 2/3 or equivalent in Business Vocational Administration or Customer Services A / E qualifications Relevant experience Experience working in a busy, pressurised A At least 6 months experience in a and knowledge A housing and council tax support service Revenues and Benefits role or similar role Experience of using Academy Revenues and A Able to demonstrate experience in the use A / I Benefits system of benefit software to process claims for Experience using IDOX document management A housing benefit and council tax support system Able to demonstrate experience in the use of electronic and manual document A / I management systems to assess claims for housing benefit and council tax support To have a good understanding of legislation surrounding benefit support A / I / T and council tax and be able to interpret this legislation Proficient in the use of Microsoft Office A / I / T Able to demonstrate experience in dealing with stakeholders to resolve queries and A / I problems A / I
Oadby and Wigston Borough Council Person specification Date Issued: May 2017 Job Title: Benefit Assessor Team: Revenues and Benefits Salary Band: Band 4 SCP 18-21 Car Allowance level: N/A Employment Status: - Criteria Essential Method of Assessment Desirable Method of Assessment Qualifications and Processional or Vocational qualifications GCSE grade C or above in Maths and English or equivalent A / E IRRV qualification NVQ Level 2/3 or equivalent in Business Administration or Customer Services A / E A / E Relevant experience and knowledge At least 6 months experience in a Revenues and Benefits role or similar role Able to demonstrate experience in the use of benefit software to process claims for housing benefit and council tax support Able to demonstrate experience in the use of electronic and manual document management systems to assess claims for housing benefit and council tax support To have a good understanding of legislation surrounding benefit support and council tax and be able to interpret this legislation Proficient in the use of Microsoft Office Able to demonstrate experience in dealing with stakeholders to resolve queries and problems A A / I A / I A / I / T A / I / T A / I A / I Experience working in a busy, pressurised housing and council tax support service Experience of using Academy Revenues and Benefits system Experience using IDOX document management system A A A
Benefits%20Assessor%20JD%20and%20PS%20August%202018.docx