HDS(C)S.2008 Standard 1.2.8: Consumers receive PA Moderate Service Provider timely, appropriate, Availability and safe service from suitably qualified/skilled and/or experienced service providers. HDS(C)S.2008 Criterion 1.2.8.1 There is a clearly PA Moderate ARHSS D17.3; there As per the ARHSS 30 documented and is not a rostered contract D17.3 ensure implemented process registered nurse a registered nurse is which determines across 24/7 in the PG rostered in the PG service provider levels unit. D17.4a; unit across 24/7. and skill mixes in order to provide safe service delivery. HDS(C)S.2008 Standard 1.3.3: Consumers receive PA Moderate Service Provision timely, competent, Requirements and appropriate services in to meet their assessed needs and desired outcome/goals. HDS(C)S.2008 Criterion 1.3.3.3 Each of service PA High A psychogeriatric Improvement is 7 provision resident had delayed required to ensure: a) (assessment, response to referral to review of health status planning, provision, specialist services for changes take place in evaluation, review, management of a a timeframe relevant and exit) is provided deteriorating pressure to the a change in within time frames that injury and decreased status to ensure safely meet the needs mobility. The resident timely response to of the consumer. did not have care or changes and issues; review of a b) routine evaluations catheter take place within the documented for seven timeframes required in months and fluid policy and monitoring intake for the seven frequency reflects risk days prior to audit did level; c) all possible not document an causes of a decline accepted level of are considered; d) intake with no timely referral to documented or verbal specialist services, e)
HDS(C)S.2008 Standard 1.2.8: Service Provider Availability Consumers receive timely, appropriate, and safe service from suitably qualified/skilled and/or experienced service providers. PA Moderate HDS(C)S.2008 Criterion 1.2.8.1 There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery. PA Moderate ARHSS D17.3; there is not a rostered registered nurse across 24/7 in the PG unit. D17.4a; As per the ARHSS contract D17.3 ensure a registered nurse is rostered in the PG unit across 24/7. 30 HDS(C)S.2008 Standard 1.3.3: Service Provision Requirements Consumers receive timely, competent, and appropriate services in to meet their assessed needs and desired outcome/goals. PA Moderate HDS(C)S.2008 Criterion 1.3.3.3 Each of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer. PA High A psychogeriatric resident had delayed response to referral to specialist services for management of a deteriorating pressure injury and decreased mobility. The resident did not have care or review of a catheter documented for seven months and fluid intake for the seven days prior to audit did not document an accepted level of intake with no documented or verbal Improvement is required to ensure: a) review of health status changes take place in a timeframe relevant to the a change in status to ensure timely response to changes and issues; b) routine evaluations take place within the timeframes required in policy and monitoring frequency reflects risk level; c) all possible causes of a decline are considered; d) timely referral to specialist services, e) 7
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