Ask Clients how they are feeling The Service Provider must address any immediate Separate transport may be required for Client with 7.3s health needs (within 72 hours of arrival in Australia) of immediate health the Client appropriately Accompany medical escort to handover appointment with A Client's immediate local health service health needs are met The Service Provider must hire Mobility Aids for Clients who require them from the date of the Client’s arrival in Walking sticks, crutches, walking frames, non-electric 7.3t Australia for a maximum period of four weeks (28 wheel chairs calendar days) Guidelines for Accommodation Standards and Conditions Service coordination with real estate agents, housing hours) The Service Provider must arrange accommodation for providers, government housing support 12 the Group in a property that meets the standards and 7.3v Client mobility and accessibility requirements conditions set out in the Guidelines for Accommodation Location of Client Standards and Conditions A Group has suitable Cultural sensitivities for living arrangements (within accommodation Proximity to local services A Group has full The Service Provider must arrange and pay the full accommodation costs Australia costs for suitable accommodation including utilities paid for, for their first 28 (known as Initial Accommodation Support (IAS)) for all to days in Australia Groups when they need to reside in accommodation Guidelines for Accommodation Standards and Conditions 7.3w (that is they are not residing with their Proposer, Link, Ability of Group to continue to pay accommodation costs arrival family or friends) for their first 28 days in Australia that following the IAS period On meets the standards and conditions set out in the Guidelines for Accommodation Standards and Conditions. Mix of food and vouchers, as appropriate The Service Provider must arrange a package of A has culturally Prepared food and staples culturally appropriate goods, (including fresh food appropriate goods on to last for seven days 7.3aa products, essential personal hygiene items, basic arrival at Package includes: fresh food products, essential personal cleaning products, and baby products if applicable) for accommodation hygiene items, basic cleaning products, and baby products the Group’s arrival at the accommodation (where applicable) SOR Stage Activities Outputs Considerations Ref
On arrival to Australia (within 12 hours) 7.3s The Service Provider must address any immediate health needs (within 72 hours of arrival in Australia) of the Client appropriately A Client's immediate health needs are met Ask Clients how they are feeling Separate transport may be required for Client with immediate health Accompany medical escort to handover appointment with local health service 7.3t The Service Provider must hire Mobility Aids for Clients who require them from the date of the Client’s arrival in Australia for a maximum period of four weeks (28 calendar days) Walking sticks, crutches, walking frames, non-electric wheel chairs 7.3v The Service Provider must arrange accommodation for the Group in a property that meets the standards and conditions set out in the Guidelines for Accommodation Standards and Conditions A Group has suitable accommodation A Group has full accommodation costs paid for, for their first 28 days in Australia Guidelines for Accommodation Standards and Conditions Service coordination with real estate agents, housing providers, government housing support Client mobility and accessibility requirements Location of Client Cultural sensitivities for living arrangements Proximity to local services 7.3w The Service Provider must arrange and pay the full costs for suitable accommodation including utilities (known as Initial Accommodation Support (IAS)) for all Groups when they need to reside in accommodation (that is they are not residing with their Proposer, Link, family or friends) for their first 28 days in Australia that meets the standards and conditions set out in the Guidelines for Accommodation Standards and Conditions. Guidelines for Accommodation Standards and Conditions Ability of Group to continue to pay accommodation costs following the IAS period 7.3aa The Service Provider must arrange a package of culturally appropriate goods, (including fresh food products, essential personal hygiene items, basic cleaning products, and baby products if applicable) for the Group’s arrival at the accommodation A has culturally appropriate goods on arrival at accommodation Mix of food and vouchers, as appropriate Prepared food and staples to last for seven days Package includes: fresh food products, essential personal hygiene items, basic cleaning products, and baby products (where applicable) Stage SOR Ref Activities Outputs Considerations
appendix_a_-_hsp_case_management_guidelines.docx