Develop and maintain product knowledge in line with job role and responsibilities Identify features of specific food and beverages which have potential customer appeal Element 2: Advise on menu items Offer advice on suitable combinations of foods, and food and beverages, where appropriate Provide assistance to customers on selection of food and beverage items Respond courteously and authoritatively to customer questions in relation to and drink lists Discuss, where appropriate, methods of cooking and different culinary styles in clear and simple language Provide explanations, for menu items, where appropriate, in clear and simple language Element 3: Provide wine advice Offer, where appropriate, assistance to customers making wine selections Provide specific advice on the compatibility of different wines for menu items Provide correct and current information different wine selections Discuss, where appropriate, wine characteristics in clear and simple language Did the student’s overall performance meet the standard? Feedback to student and trainer/assessor
Develop and maintain product knowledge in line with job role and responsibilities Identify features of specific food and beverages which have potential customer appeal Element 2: Advise on menu items Offer advice on suitable combinations of foods, and food and beverages, where appropriate Provide assistance to customers on selection of food and beverage items Respond courteously and authoritatively to customer questions in relation to and drink lists Discuss, where appropriate, methods of cooking and different culinary styles in clear and simple language Provide explanations, for menu items, where appropriate, in clear and simple language Element 3: Provide wine advice Offer, where appropriate, assistance to customers making wine selections Provide specific advice on the compatibility of different wines for menu items Provide correct and current information different wine selections Discuss, where appropriate, wine characteristics in clear and simple language Did the student’s overall performance meet the standard? Feedback to student and trainer/assessor
AM_Provide_advice_to_patrons_on_food_&_bev_ser_refined.docx