Standards applicable to this service No short falls fully attained Some shortfalls but no major Some standards applicable to this deficiencies and required levels of service partially attained and of low risk performance seem achievable without extensive extra activity Some standards applicable to this service partially attained and of A number of shortfalls that require medium or high risk and/or unattained specific action to address and of low risk Some standards applicable to this Major shortfalls, significant action is service unattained and of moderate or needed to achieve the required high risk levels of performance Consumer Rights Assessment Day of 26-Aug-13 Includes 13 standards that support an outcome where Some standards consumers receive safe services of an appropriate applicable to this standard that comply with consumer rights legislation. service partially Services are provided in a manner that is respectful of attained and of low consumer rights, facilities, informed choice, minimises risk harm and acknowledges cultural and individual values and beliefs. Organisational Management Day of Assessment Audit 26-Aug-13 Includes 9 standards that support an outcome where Some standards consumers receive services that comply with applicable to this legislation and are managed in a safe, efficient and service partially effective manner. attained and of low risk Continuum of Service Delivery Day of Assessment Audit 26-Aug-13 Includes 13 standards that support an outcome where Some standards consumers participate in and receive timely applicable to this assessment, followed by services that are planned, service partially coordinated, and delivered in a timely and appropriate attained and of manner, consistent with current legislation. medium or high risk and/or unattained and of low risk Safe and Appropriate Environment Day of Assessment 26-Aug-13
No short falls Standards applicable to this service fully attained Some shortfalls but no major deficiencies and required levels of performance seem achievable without extensive extra activity Some standards applicable to this service partially attained and of low risk A number of shortfalls that require specific action to address Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Major shortfalls, significant action is needed to achieve the required levels of performance Some standards applicable to this service unattained and of moderate or high risk Consumer Rights Day of 26-Aug-13 Assessment Includes 13 standards that support an outcome where consumers receive safe services of an appropriate standard that comply with consumer rights legislation. Services are provided in a manner that is respectful of consumer rights, facilities, informed choice, minimises harm and acknowledges cultural and individual values and beliefs. Some standards applicable to this service partially attained and of low risk Organisational Management Day of Audit 26-Aug-13 Assessment Includes 9 standards that support an outcome where consumers receive services that comply with legislation and are managed in a safe, efficient and effective manner. Some standards applicable to this service partially attained and of low risk Continuum of Service Delivery Day of Audit 26-Aug-13 Assessment Includes 13 standards that support an outcome where consumers participate in and receive timely assessment, followed by services that are planned, coordinated, and delivered in a timely and appropriate manner, consistent with current legislation. Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk Safe and Appropriate Environment Day of 26-Aug-13 Assessment
AuditSummary_MOHI-9BW6HC.docx