TOTAL 0 0 0 0 0 0 0 0 0 0 0 COMPLAINTS Complaints Complaints Complaints TOTAL NUMBER Complaints Complaints Extensions Late % of Late Complaints % of raised from brought carried over OF upheld not upheld applied for complaints Complaints responded complaints Finance 1st 31ST forward into COMPLAINTS to on time responded – (AUGUST) August from July September PERFORMANCE to on time BASED ON STAGE 1 0 0 0 0 0 0 0 0 0 0 0 STAGE 2 0 0 0 0 0 0 0 0 0 0 0 ESCALATED 0 0 0 0 0 0 0 0 0 0 0 TO STAGE 2 TOTAL 0 0 0 0 0 0 0 0 0 0 0 COMPLAINTS
TOTAL COMPLAINTS 0 0 0 0 0 0 0 0 0 0 0 Finance (AUGUST) Complaints raised from 1st – 31ST August Complaints brought forward from July Complaints carried over into September TOTAL NUMBER OF COMPLAINTS PERFORMANCE BASED ON Complaints upheld Complaints not upheld Extensions applied for Late complaints % of Late Complaints Complaints responded to on time % of complaints responded to on time STAGE 1 0 0 0 0 0 0 0 0 0 0 0 STAGE 2 0 0 0 0 0 0 0 0 0 0 0 ESCALATED TO STAGE 2 0 0 0 0 0 0 0 0 0 0 0 TOTAL COMPLAINTS 0 0 0 0 0 0 0 0 0 0 0
august_complaints_report.docx