SCHEDULE 4 QUALITY REQUIREMENTS – Operational Standards Ref Operational Standards Threshold Method of Measurement Consequence of breach Timing of Application application of (2016/17) (2016/17) consequence RTT waiting times for non-urgent treatment E.B.3 Percentage of Service Operating Review of Service Quality Where the number of Monthly Services to Users on incomplete standard of Performance Reports Service Users waiting which 18 RTT pathways (yet to 92% at more than 18 weeks at Weeks start treatment) waiting specialty the end of the month applies no more than 18 weeks level (as exceeds the tolerance from Referral* reported on permitted by the Unify) threshold, £300 in respect of each such Service User above that threshold Diagnostic test waiting times E.B.4 Percentage of Service Operating Review of Service Quality the number of Monthly A Users waiting 6 weeks standard of Performance Reports Service Users waiting 6 CS or more from Referral no more than weeks or more at the end CR for a diagnostic test* 1% of the month exceeds the D tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold A&E waits
SCHEDULE 4 – QUALITY REQUIREMENTS Operational Standards Ref Operational Standards Threshold (2016/17) Method of Measurement (2016/17) Consequence of breach Timing of application of consequence Application RTT waiting times for non-urgent treatment E.B.3 Percentage of Service Users on incomplete RTT pathways (yet to start treatment) waiting no more than 18 weeks from Referral* Operating standard of 92% at specialty level (as reported on Unify) Review of Service Quality Performance Reports Where the number of Service Users waiting more than 18 weeks at the end of the month exceeds the tolerance permitted by the threshold, £300 in respect of each such Service User above that threshold Monthly Services to which 18 Weeks applies Diagnostic test waiting times E.B.4 Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test* Operating standard of no more than 1% Review of Service Quality Performance Reports the number of Service Users waiting 6 weeks or more at the end of the month exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Monthly A CS CR D A&E waits
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