If an is stopped because a beneficiary’s address is unknown and checks are undeliverable, payments may be resumed effective the day following the date of last payment if entitlement is otherwise established, and the claimant furnishes a valid, correct address. For more information on References: resuming payments when an award is stopped because the claimant’s address is unknown, see , and homeless claimants, see . b. Categories Undeliverable mail generally falls within one of two categories of Undeliverable essential (has evidentiary value), or Mail nonessential (has no evidentiary value). The table below provides common examples of both categories of undeliverable mail. Essential Mail Nonessential Mail notices of proposed adverse Letters VA releases action as notice of cost-of-living decision notice adjustments (COLAs) requests for evidence from for outreach purposes claimants in connection with special projects, records centers such as the Economic Recovery other agencies, and Payment (ERP), and private, third parties to declare a beneficiary’s eligibility questionnaires, including those for VA uses to verify civil service preference dependency status tax abatement, and school attendance, and commissary privileges. employment status mail involving matching Most centrally generated Note: programs, including the correspondence, such as COLA Federal Tax Information (FTI) notices or outreach letters, are mailed for upfront verification and in green envelopes to make the IVMs, and identification of nonessential mail Social Security Verification easier. Match mail affecting benefit entitlement, including eligibility verification reports (EVRs), and notices of routine review examinations
If an is stopped because a beneficiary’s address is unknown and checks are undeliverable, payments may be resumed effective the day following the date of last payment if entitlement is otherwise established, and the claimant furnishes a valid, correct address. References: For more information on resuming payments when an award is stopped because the claimant’s address is unknown, see , and homeless claimants, see . b. Categories of Undeliverable Mail Undeliverable mail generally falls within one of two categories essential (has evidentiary value), or nonessential (has no evidentiary value). The table below provides common examples of both categories of undeliverable mail. Essential Mail Nonessential Mail notices of proposed adverse action decision notice requests for evidence from claimants records centers other agencies, and private, third parties questionnaires, including those VA uses to verify dependency status school attendance, and employment status mail involving matching programs, including the Federal Tax Information (FTI) for upfront verification and IVMs, and Social Security Verification Match mail affecting benefit entitlement, including eligibility verification reports (EVRs), and notices of routine review examinations Letters VA releases as notice of cost-of-living adjustments (COLAs) for outreach purposes in connection with special projects, such as the Economic Recovery Payment (ERP), and to declare a beneficiary’s eligibility for civil service preference tax abatement, and commissary privileges. Note: Most centrally generated correspondence, such as COLA notices or outreach letters, are mailed in green envelopes to make the identification of nonessential mail easier.
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