Issuing proper and appropriate thank-yous Provide data and reporting that will show your sponsors how your event successfully met their objectives Follow up on issues that are outstanding. What is discussed in an event de-brief with staff? Congratulating staff on work that has been well done during service Discussing staffing issues Suggestions from staff regarding improvements that could be made to the implementation of future functions Highlighting and leading discussion on problems and issues that arose Providing the staff with feedback on their perspective of how the session went Discussing feedback received by from those who attended Reviewing the quality of service delivery provided Encouraging staff to identify issues of concern to them Discussing patron issues Discussing operation of ancillary services provided as part of the function Presenting issues or details of what can be expected in the next session Determining who will work on future functions Thanking staff for their efforts and contribution. What are different costs that may be charged for an event? Food and beverage Entertainment bands, artists, personalities – Venue hire fees for rooms – Labour technical and service to set up rooms, activities or operate equipment – during the function Flowers Audio-visual equipment hire Printing, photocopying, secretarial services, phone and fax usage Ice or margarine carvings, balloons, streamers and specialised decorations Dance floor hire. What are general and specific objectives that may be identified for events? General objectives Increase revenue and profit to a department
Issuing proper and appropriate thank-yous Provide data and reporting that will show your sponsors how your event successfully met their objectives Follow up on issues that are outstanding. What is discussed in an event de-brief with staff? Congratulating staff on work that has been well done during service Discussing staffing issues Suggestions from staff regarding improvements that could be made to the implementation of future functions Highlighting and leading discussion on problems and issues that arose Providing the staff with feedback on their perspective of how the session went Discussing feedback received by from those who attended Reviewing the quality of service delivery provided Encouraging staff to identify issues of concern to them Discussing patron issues Discussing operation of ancillary services provided as part of the function Presenting issues or details of what can be expected in the next session Determining who will work on future functions Thanking staff for their efforts and contribution. What are different costs that may be charged for an event? Food and beverage Entertainment – bands, artists, personalities Venue hire – fees for rooms Labour – technical and service to set up rooms, activities or operate equipment during the function Flowers Audio-visual equipment hire Printing, photocopying, secretarial services, phone and fax usage Ice or margarine carvings, balloons, streamers and specialised decorations Dance floor hire. What are general and specific objectives that may be identified for events? General objectives Increase revenue and profit to a department
AM_Manage_special_events_refined.docx