Licenses State of Ohio Owned License indicates that the State has purchased licenses from Oracle. State of Ohio Currently Licensed identifies the modules where the state is current on licensing State of Ohio Implemented identifies if the State is currently utilizing the module Active Application Product State of State of Support State of Ohio Additional / Category Description Ohio Ohio End Implemented Information – License Owned Currently Date License on Support N CRM Advanced N N Not Used Configurator N CRM Banking N N Not Used Transactions N CRM Bill Presentment N N Not Used and Account Management N CRM Client N N Not Used Management Y CRM CRM Personal N N Not Used Information Management Server Sync Y CRM CRM Portal Pack Y Y Not Used Y CRM CTI Integration Y Y Yes - Used Licenses owned by OSS Y CRM Event N N Not Used Management Y CRM HelpDesk Y Y Yes - Used N CRM HelpDesk N N Not Used Dashboard Y CRM HelpDesk for Y Y Not Used Employee Self Service
Licenses State of Ohio Owned License indicates that the State has purchased licenses from Oracle. State of Ohio Currently Licensed identifies the modules where the state is current on licensing State of Ohio Implemented identifies if the State is currently utilizing the module Active Application / Category Product Description – License State of Ohio Owned License State of Ohio Currently on Support Support End Date State of Ohio Implemented Additional Information N CRM Advanced Configurator N N Not Used N CRM Banking Transactions N N Not Used N CRM Bill Presentment and Account Management N N Not Used N CRM Client Management N N Not Used Y CRM CRM Personal Information Management Server Sync N N Not Used Y CRM CRM Portal Pack Y Y Not Used Y CRM CTI Integration Y Y Yes - Used Licenses owned by OSS Y CRM Event Management N N Not Used Y CRM HelpDesk Y Y Yes - Used N CRM HelpDesk Dashboard N N Not Used Y CRM HelpDesk for Employee Self Service Y Y Not Used
0A1190_Supplement%203-Reference%20Materials%20and%20Exhibits.docx