Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 choose 30, for 6 months choose 180, etc.) Standard 1.1.11: Advocacy And Support (HDS(C)S.2008:1.1.11) Service providers recognise and facilitate the of consumers to advocacy/support persons of their choice. FA Attainment and Risk: Evidence: Residents are provided with a copy of the Code of Health and Disability Services Consumer Rights and Advocacy pamphlets on entry. Interviews with the manager, and registered nurse confirm practice. Interviews with residents (three mental health, two intellectual disability, one physical disability and two rest home) confirm that they are aware of their right to access advocacy. Interview with family members (two) of intellectually disabled residents confirm they are provided with opportunities to involved in decisions (link 1.2.6). D4.1d; Discussions with one rest home family member confirm that the service provides opportunities for the family/EPOA to be involved in decisions ARC D4.1e. The resident files include information on residents’ family/whanau and chosen social networks. Criterion 1.1.11.1 (HDS(C)S.2008:1.1.11.1) Consumers are informed of their rights to an independent advocate, how to access them, and their right to have a support person/s of their choice present. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.)
Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 choose 30, for 6 months choose 180, etc.) Standard 1.1.11: Advocacy And Support (HDS(C)S.2008:1.1.11) Service providers recognise and facilitate the of consumers to advocacy/support persons of their choice. Attainment and Risk: FA Evidence: Residents are provided with a copy of the Code of Health and Disability Services Consumer Rights and Advocacy pamphlets on entry. Interviews with the manager, and registered nurse confirm practice. Interviews with residents (three mental health, two intellectual disability, one physical disability and two rest home) confirm that they are aware of their right to access advocacy. Interview with family members (two) of intellectually disabled residents confirm they are provided with opportunities to involved in decisions (link 1.2.6). D4.1d; Discussions with one rest home family member confirm that the service provides opportunities for the family/EPOA to be involved in decisions ARC D4.1e. The resident files include information on residents’ family/whanau and chosen social networks. Criterion 1.1.11.1 (HDS(C)S.2008:1.1.11.1) Consumers are informed of their rights to an independent advocate, how to access them, and their right to have a support person/s of their choice present. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.)
AuditSummary_PRMS_CommunicatePublish_000000847005.docx