If the person gives an incorrect password or cannot recall it, the security question can be used to verify the person’s identity. If they cannot recall their password or answer the security question, confirmation of at least three pieces of personal information mentioned previously is required. If, after following the above procedure, there are still doubts about the identity of the person the application is being discussed with, they must provide proof of their identity (for example a driver licence or passport). Questions and clarification If you have any questions about these guidelines, please email <VictorianHousingRegister@dhhs.vic.gov.au>. To receive this publication in an accessible format <VictorianHousingRegister@dhhs.vic.gov.au>. Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne. © State of Victoria, Department of Health and Human Services, March 2018. ISBN 978-1-76069-251-3 (online) Available on the website <https://fac.dhhs.vic.gov.au/victorian-housing-register>.
If the person gives an incorrect password or cannot recall it, the security question can be used to verify the person’s identity. If they cannot recall their password or answer the security question, confirmation of at least three pieces of personal information mentioned previously is required. If, after following the above procedure, there are still doubts about the identity of the person the application is being discussed with, they must provide proof of their identity (for example a driver licence or passport). Questions and clarification If you have any questions about these guidelines, please email <VictorianHousingRegister@dhhs.vic.gov.au>. To receive this publication in an accessible format <VictorianHousingRegister@dhhs.vic.gov.au>. Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne. © State of Victoria, Department of Health and Human Services, March 2018. ISBN 978-1-76069-251-3 (online) Available on the website <https://fac.dhhs.vic.gov.au/victorian-housing-register>.
Assessing%20and%20Managing%20Applications.docx