Question 8 Will you be able to provide monthly invoices and Copy of invoice / statement statements per account per category / department in reflecting unit, unit cost, waybill electronic and hard copy, accompanied by POD and other and POD to be provided for the supporting documents? POD’s must be fully completed same parcel. and legible. Non-payment by UNISA for any service failures Question 9 Will you be able to provide detailed reporting in the event Provide sample of appropriate of parcels/bags being lost in transit? UNISA may require report or signed standard the option of courier insurance from the selected courier operating procedure company whenever necessary Question 10 Will you be able to handle various types of items from N/A Unisa such as: Study material (guides, tutorial letters, Memory Sticks, CD and DVDs); Library material, assistive devices; N/A General dispatched on an ad hoc basis N/A (computer hardware/software and exhibition equipment). Assignments. Information brochures and N/A advertising material; UNISA Shop saleable items. Laboratory equipment being imported as and N/A when required (cost for this item not to be included in your proposal). Question 11 Will you be able to incorporate additional capacity for N/A delivery of large volumes of materials within 24 48 hours, – if required Question 12 Will you be able to deal with unexpected circumstances Must be included in contingency such as a fuel shortage during a critical peak period plan
Question 8 Will you be able to provide monthly invoices and statements per account per category / department in electronic and hard copy, accompanied by POD and other supporting documents? POD’s must be fully completed and legible. Non-payment by UNISA for any service failures Copy of invoice / statement reflecting unit, unit cost, waybill and POD to be provided for the same parcel. Question 9 Will you be able to provide detailed reporting in the event of parcels/bags being lost in transit? UNISA may require the option of courier insurance from the selected courier company whenever necessary Provide sample of appropriate report or signed standard operating procedure Question 10 Will you be able to handle various types of items from Unisa such as: Study material (guides, tutorial letters, Memory Sticks, CD and DVDs); N/A Library material, assistive devices; N/A General dispatched on an ad hoc basis (computer hardware/software and exhibition equipment). N/A Assignments. Information brochures and advertising material; UNISA Shop saleable items. N/A Laboratory equipment being imported as and when required (cost for this item not to be included in your proposal). N/A Question 11 Will you be able to incorporate additional capacity for delivery of large volumes of materials within 24 – 48 hours, if required N/A Question 12 Will you be able to deal with unexpected circumstances such as a fuel shortage during a critical peak period Must be included in contingency plan
Annexure%20A11%20Generic%20Required%20Services%20PT2017_10.docx