Consumer Rights as at 15 January 2014 Includes 13 standards that support an outcome where Standards applicable consumers receive safe services of an appropriate to this service fully standard that comply with consumer rights legislation. attained. Services are provided in a manner that is respectful of consumer rights, facilities, informed choice, minimises harm and acknowledges cultural and individual values and beliefs. Organisational Management as at 15 January 2014 Includes 9 standards that support an outcome where Some standards consumers receive services that comply with applicable to this legislation and are managed in a safe, efficient and service partially effective manner. attained and of low risk. Continuum of Service Delivery as at 15 January 2014 Includes 13 standards that support an outcome Some standards consumers participate in and receive timely applicable to this assessment, followed by services that are planned, service partially coordinated, and delivered in a timely and appropriate attained and of manner, consistent with current legislation. medium or high risk and/or unattained and of low risk. Safe and Appropriate Environment as at 15 January 2014 Includes 8 standards that support an outcome Standards applicable services are provided in a clean, safe environment to this service fully that is appropriate to the age/needs of the consumer, attained. ensure physical privacy is maintained, has adequate space and amenities to facilitate independence, is in a setting appropriate to the consumer group and meets the needs of people with disabilities. Restraint Minimisation and Safe Practice as at 15 January 2014 Includes 3 standards that support outcomes Standards applicable consumers receive and experience services in the to this service least restrictive and safe manner through restraint attained. minimisation. Infection Prevention and Control as at 15 January 2014 Includes 6 standards that support an outcome which Standards applicable minimises the risk of infection to consumers, service to this service providers and visitors. Infection control policies and attained. procedures are practical, safe and appropriate for the type of service provided and reflect current accepted good practice and legislative requirements. The organisation provides relevant education on infection control to all service providers and consumers. Surveillance for infection is carried out as specified in the infection control programme.
Consumer Rights as at 15 January 2014 Includes 13 standards that support an outcome where consumers receive safe services of an appropriate standard that comply with consumer rights legislation. Services are provided in a manner that is respectful of consumer rights, facilities, informed choice, minimises harm and acknowledges cultural and individual values and beliefs. Standards applicable to this service fully attained. Organisational Management as at 15 January 2014 Includes 9 standards that support an outcome where consumers receive services that comply with legislation and are managed in a safe, efficient and effective manner. Some standards applicable to this service partially attained and of low risk. Continuum of Service Delivery as at 15 January 2014 Includes 13 standards that support an outcome consumers participate in and receive timely assessment, followed by services that are planned, coordinated, and delivered in a timely and appropriate manner, consistent with current legislation. Some standards applicable to this service partially attained and of medium or high risk and/or unattained and of low risk. Safe and Appropriate Environment as at 15 January 2014 Includes 8 standards that support an outcome services are provided in a clean, safe environment that is appropriate to the age/needs of the consumer, ensure physical privacy is maintained, has adequate space and amenities to facilitate independence, is in a setting appropriate to the consumer group and meets the needs of people with disabilities. Standards applicable to this service fully attained. Restraint Minimisation and Safe Practice as at 15 January 2014 Includes 3 standards that support outcomes consumers receive and experience services in the least restrictive and safe manner through restraint minimisation. Standards applicable to this service attained. Infection Prevention and Control as at 15 January 2014 Includes 6 standards that support an outcome which minimises the risk of infection to consumers, service providers and visitors. Infection control policies and procedures are practical, safe and appropriate for the type of service provided and reflect current accepted good practice and legislative requirements. The organisation provides relevant education on infection control to all service providers and consumers. Surveillance for infection is carried out as specified in the infection control programme. Standards applicable to this service attained.
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