surveys received YTD identified all spoke positively about their experience. Four rest home family members interviewed spoke very positively about the care provided and were well informed and supported. Six rest home residents and two hospital residents spoke positively about the care and the changes made since change of owner. D1.3 all approved service standards are adhered to. D17.7c There are implemented competencies for all staff including caregivers, and registered nurses. There are clear ethical and professional standards and boundaries within job descriptions. The following improvements have been made to the service since change of owner in June 2013. 1. Painting and carpeting of whole facility 2. Installation of kitchenettes in two lounges 3. Change over to DCNZ Quality System. 4. Participation in DCNZ Organisational IC, H&S and Restraint meetings occur six monthly and we have representatives from Leighton House at each meeting. 5. Hazard Register is now reviewed three monthly. 6. Implementation of an incident management database. 7. Implementation of a Complaints, Staff Accident and Quality Improvement Database 8. Implementation of Internal Benchmarking for both levels of care. 9. Infection control surveillance system 10. Inter cultural Awareness programme for staff 11. Diversional therapy team are supported by an Organisational Diversional Therapy Coordinator who is available to all facilities. 12. Provision of supervision training and supervision of all RNs 13. Transition of East Wing into a hospital level wing. 14. Best Friends Approach to Care education programme for staff 15. Staff support provided by Vitae Services Criterion 1.1.8.1 (HDS(C)S.2008:1.1.8.1) The service provides an environment that encourages good practice, should include evidence-based practice. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 choose 30, for 6 months choose 180, etc.)
surveys received YTD identified all spoke positively about their experience. Four rest home family members interviewed spoke very positively about the care provided and were well informed and supported. Six rest home residents and two hospital residents spoke positively about the care and the changes made since change of owner. D1.3 all approved service standards are adhered to. D17.7c There are implemented competencies for all staff including caregivers, and registered nurses. There are clear ethical and professional standards and boundaries within job descriptions. The following improvements have been made to the service since change of owner in June 2013. 1. Painting and carpeting of whole facility 2. Installation of kitchenettes in two lounges 3. Change over to DCNZ Quality System. 4. Participation in DCNZ Organisational IC, H&S and Restraint meetings occur six monthly and we have representatives from Leighton House at each meeting. 5. Hazard Register is now reviewed three monthly. 6. Implementation of an incident management database. 7. Implementation of a Complaints, Staff Accident and Quality Improvement Database 8. Implementation of Internal Benchmarking for both levels of care. 9. Infection control surveillance system 10. Inter cultural Awareness programme for staff 11. Diversional therapy team are supported by an Organisational Diversional Therapy Coordinator who is available to all facilities. 12. Provision of supervision training and supervision of all RNs 13. Transition of East Wing into a hospital level wing. 14. Best Friends Approach to Care education programme for staff 15. Staff support provided by Vitae Services Criterion 1.1.8.1 (HDS(C)S.2008:1.1.8.1) The service provides an environment that encourages good practice, should include evidence-based practice. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 choose 30, for 6 months choose 180, etc.)
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