Implementation Performance Guarantees Clean No systems Implementation errors, ID card delays, and the Plan's online access to all tools prior to effective date. Implementation Implementation Timeline team will be assigned and introduced to the Plan at least 6 months in advance of effective date. Implementation Implementation Team team members will not change and will be responsible for the accurate installation of all administrative, clinical and financial parameters for the Plan's program. Implementation Assigned Satisfaction Account Scorecard Executive will work with the Plan prior to the start of implementation to agree on terms of a satisfaction scorecard to be issued to the Plan after effective date for completion
Implementation Performance Guarantees Clean Implementation No systems errors, ID card delays, and the Plan's online access to all tools prior to effective date. Implementation Timeline Implementation team will be assigned and introduced to the Plan at least 6 months in advance of effective date. Implementation Team Implementation team members will not change and will be responsible for the accurate installation of all administrative, clinical and financial parameters for the Plan's program. Implementation Satisfaction Scorecard Assigned Account Executive will work with the Plan prior to the start of implementation to agree on terms of a satisfaction scorecard to be issued to the Plan after effective date for completion
attachment-d-price-proposal.docx