Mean scores were calculated for all rating scales. Table 4.2.1 outlines mean score interpretation. Results Satisfaction with facilities and Importance of Council providing better services facilities and services Respondents were to indicate Respondents were also asked to indicate the how satisfied they are with the quality extent to which they thought it important for of facilities and level of services Council to provide improved facilities and currently provided by Council. services. The vast majority of respondents Overall, 67% of respondents indicated (93%) said it was important or very important they were satisfied or very satisfied with the quality of facilities provided for Council to provide better facilities and by Council (Figure 4.2.2). Similarly, services (Figure 4). Analysis of mean scores 65% of respondents were satisfied or revealed no significant differences in key very satisfied with the level of service demographic groups. provided by Council (Figure 4.2.3). Analysis of mean scores revealed Figure 4.2.2: Quality of facilities (Micromex survey) little in the way of significant Figure 4.2.3: Level of service (Micromex survey) differences in key demographic Figure 4: Importance of facilities and services groups. (Micromex survey) Awareness of Council’s financial position Overall, 44% of respondents were aware that Council is exploring options to ensure financial sustainability. As the survey was conducted at the beginning of the engagement period, it is envisaged this figure would have been higher by the end of the engagement period given promotional activities continued after the survey had closed. Awareness is higher amongst those who own their property versus those who rent, and higher among respondents aged 40-70+ years versus those aged 18-24 years. Table 4.2.2: Awareness of Council's financial position (Micromex survey) Support for the three rating options Respondents were asked to indicate their level of support for each of the three rating options using a 5 point scale. Results are presented in Figure 4.2.5. Overall, Option 2 - fund financial sustainability - received the highest level of support, with 54% supportive or very supportive of this option. Levels of support for Options 1 and 3 were similar with 33% and 32% of respondents respectively indicating they were supportive or very supportive of these options. Figure 4.2.5: Support for each rating option (Micromex survey)
Mean scores were calculated for all rating scales. Table 4.2.1 outlines mean score interpretation. Results Satisfaction with facilities and services Respondents were to indicate how satisfied they are with the quality of facilities and level of services currently provided by Council. Overall, 67% of respondents indicated they were satisfied or very satisfied with the quality of facilities provided by Council (Figure 4.2.2). Similarly, 65% of respondents were satisfied or very satisfied with the level of service provided by Council (Figure 4.2.3). Analysis of mean scores revealed little in the way of significant differences in key demographic groups. Importance of Council providing better facilities and services Respondents were also asked to indicate the extent to which they thought it important for Council to provide improved facilities and services. The vast majority of respondents (93%) said it was important or very important for Council to provide better facilities and services (Figure 4). Analysis of mean scores revealed no significant differences in key demographic groups. Figure 4.2.2: Quality of facilities (Micromex survey) Figure 4.2.3: Level of service (Micromex survey) Figure 4: Importance of facilities and services (Micromex survey) Awareness of Council’s financial position Overall, 44% of respondents were aware that Council is exploring options to ensure financial sustainability. As the survey was conducted at the beginning of the engagement period, it is envisaged this figure would have been higher by the end of the engagement period given promotional activities continued after the survey had closed. Awareness is higher amongst those who own their property versus those who rent, and higher among respondents aged 40-70+ years versus those aged 18-24 years. Table 4.2.2: Awareness of Council's financial position (Micromex survey) Support for the three rating options Respondents were asked to indicate their level of support for each of the three rating options using a 5 point scale. Results are presented in Figure 4.2.5. Overall, Option 2 - fund financial sustainability - received the highest level of support, with 54% supportive or very supportive of this option. Levels of support for Options 1 and 3 were similar with 33% and 32% of respondents respectively indicating they were supportive or very supportive of these options. Figure 4.2.5: Support for each rating option (Micromex survey)
Application_Part_B.docx