Claims List Caseflow 2013-14 2014-15 2015-16 Variance Initiations 7,794 6,895 6,789 -2% Finalisations 9,878 6,999 6,559 -6% Pending 2,161 2,057 1,871 Clearance Rate 127% 102% 97% Timeliness of 2013-14 2014-15 2015-16 Target finalised cases (weeks) Median 15 10 10 80th 28 17 16 percentile Target 19 Applications by 2013-14 2014-15 2015-16 Variance enabling enactment Australian 6,414 5,732 5,598 -2% Consumer Law and Fair Trading Act 2012 Domestic Building 1,330 1,157 1,185 2% Contracts Act 1995 Fair Trading Act 47 5 2 -60% 1999 Others 3 1 4 300% Total 7,794 6,895 6,789 -2% Applications 2013-14 2014-15 2015-16 Variance by claim amount Small claims: < 6,384 5,772 5,555 -4% $10,000 Standard 1,066 962 1,089 13% claims: $10,000 - $100,000 Complex 106 74 69 -7% claims: $100,000 + No Value 238 87 76 -13% Total 7,794 6,895 6,789 -2%
Claims List Caseflow 2013-14 2014-15 2015-16 Variance Initiations 7,794 6,895 6,789 -2% Finalisations 9,878 6,999 6,559 -6% Pending 2,161 2,057 1,871 Clearance Rate 127% 102% 97% Timeliness of finalised cases (weeks) 2013-14 2014-15 2015-16 Target Median 15 10 10 80th percentile 28 17 16 Target 19 Applications by enabling enactment 2013-14 2014-15 2015-16 Variance Australian Consumer Law and Fair Trading Act 2012 6,414 5,732 5,598 -2% Domestic Building Contracts Act 1995 1,330 1,157 1,185 2% Fair Trading Act 1999 47 5 2 -60% Others 3 1 4 300% Total 7,794 6,895 6,789 -2% Applications by claim amount 2013-14 2014-15 2015-16 Variance Small claims: < $10,000 6,384 5,772 5,555 -4% Standard claims: $10,000 - $100,000 1,066 962 1,089 13% Complex claims: $100,000 + 106 74 69 -7% No Value 238 87 76 -13% Total 7,794 6,895 6,789 -2%
annual_report_2015-16_accessible_0.docx