Standard 1.2.8: Service Provider Availability FA The staffing policy is the foundation for work planning. Staffing levels were reviewed for anticipated workloads, identified numbers and Consumers receive timely, appropriate, and safe appropriate skill mix, or as required due to changes in the services service from suitably qualified/skilled and/or provided and the number of patients. Rosters sighted reflected staffing experienced service providers. levels that met patient acuity and bed occupancy. Staff are replaced when on leave as documented in rosters reviewed. The service employs registered nurses with a general practitioner providing clinical oversight of the service. The general practitioner also has a private medical practice on site with locums and PRIME nurses providing cover when the general practitioner is on leave. There are 39 staff providing registered nurse, the management team (general manager, clinical nurse manager and registered nurse rest home), caregivers, allied health staff. Staff in the rest home are predominantly designated to that area with the registered nurse rest home providing 20 hours a week support. There is an activities assistant who works in the rest home and with inpatient and hospital residents. Patients/residents, family members and confirm that staffing is adequate to meet the patients’ needs. Standard 1.2.9: Consumer Information Management FA The service retained relevant and appropriate information to identify Systems patients and track records. This included information gathered, at admission, with the involvement of the family. There was sufficient detail in Consumer information is uniquely identifiable, resident/patient files to identify resident/patients' on-going care history and accurately recorded, current, confidential, and activities. Resident/patient files in use were appropriate to the service. accessible when required. are policies and procedures in place for privacy and confidentiality. Staff could describe the procedures for maintaining confidentiality of patient records. Files and relevant patient care and support information could be accessed in a timely manner. Entries are legible, dates and signed by the relevant staff member including designation. Patient files were protected from unauthorised access by being locked away in offices. Individual patient files demonstratde service integration. Medication charts were in a separate folder and this is appropriate to the service.
Standard 1.2.8: Service Provider Availability Consumers receive timely, appropriate, and safe service from suitably qualified/skilled and/or experienced service providers. FA The staffing policy is the foundation for work planning. Staffing levels were reviewed for anticipated workloads, identified numbers and appropriate skill mix, or as required due to changes in the services provided and the number of patients. Rosters sighted reflected staffing levels that met patient acuity and bed occupancy. Staff are replaced when on leave as documented in rosters reviewed. The service employs registered nurses with a general practitioner providing clinical oversight of the service. The general practitioner also has a private medical practice on site with locums and PRIME nurses providing cover when the general practitioner is on leave. There are 39 staff providing registered nurse, the management team (general manager, clinical nurse manager and registered nurse rest home), caregivers, allied health staff. Staff in the rest home are predominantly designated to that area with the registered nurse rest home providing 20 hours a week support. There is an activities assistant who works in the rest home and with inpatient and hospital residents. Patients/residents, family members and confirm that staffing is adequate to meet the patients’ needs. Standard 1.2.9: Consumer Information Management Systems Consumer information is uniquely identifiable, accurately recorded, current, confidential, and accessible when required. FA The service retained relevant and appropriate information to identify patients and track records. This included information gathered, at admission, with the involvement of the family. There was sufficient detail in resident/patient files to identify resident/patients' on-going care history and activities. Resident/patient files in use were appropriate to the service. are policies and procedures in place for privacy and confidentiality. Staff could describe the procedures for maintaining confidentiality of patient records. Files and relevant patient care and support information could be accessed in a timely manner. Entries are legible, dates and signed by the relevant staff member including designation. Patient files were protected from unauthorised access by being locked away in offices. Individual patient files demonstratde service integration. Medication charts were in a separate folder and this is appropriate to the service.
AuditSummary_PRMS_CommunicatePublish_000001004005.docx