first definitive treatment the threshold, £1,000 in for all cancers* respect of each such Service User above that threshold Ambulance Service Response Times (With effect from 1 April Operating Review of Service Quality Issue of a Contract Quarterly AM 2018) Category 1 standard that Performance Reports Performance Notice and calls 90th centile is subsequent process in – percentage of calls no greater accordance with GC9 resulting in a response than 15 arriving within 15 minutes minutes ** (With effect from 1 April Mean is no Review of Service Quality Issue of a Contract Quarterly AM 2018) Category 1 greater than 7 Performance Reports Performance Notice and calls minutes subsequent process in – mean time taken for a accordance with GC9 response to arrive ** (With effect from 1 Operating Review of Service Quality Issue of a Contract Quarterly AM 2018) Category 2 standard that Performance Reports Performance Notice and (emergency) calls 90th centile is subsequent process in – percentage of calls no greater accordance with GC9 resulting in an than 40 appropriate response minutes arriving within 40 minutes ** (With effect from 1 April Mean is no Review of Service Quality of a Contract Quarterly AM 2018) Category 2 greater than Performance Reports Performance Notice and (emergency) calls 18 minutes subsequent process in – mean time taken for an accordance with GC9 appropriate response to arrive **
first definitive treatment for all cancers* the threshold, £1,000 in respect of each such Service User above that threshold Ambulance Service Response Times (With effect from 1 April 2018) Category 1 calls – percentage of calls resulting in a response arriving within 15 minutes ** Operating standard that 90th centile is no greater than 15 minutes Review of Service Quality Performance Reports Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM (With effect from 1 April 2018) Category 1 calls – mean time taken for a response to arrive ** Mean is no greater than 7 minutes Review of Service Quality Performance Reports Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM (With effect from 1 2018) Category 2 (emergency) calls – percentage of calls resulting in an appropriate response arriving within 40 minutes ** Operating standard that 90th centile is no greater than 40 minutes Review of Service Quality Performance Reports Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM (With effect from 1 April 2018) Category 2 (emergency) calls – mean time taken for an appropriate response to arrive ** Mean is no greater than 18 minutes Review of Service Quality Performance Reports of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM
1-nhs-standard-contract-2017-19-particulars-full-length-may-2018.docx