Section 4 Missing checked bag details Number of persons travelling together (Baggage charge receipt must be enclosed) Bags check in at Section 5 Insurance details If you did not notify the Virgin Australia group of How long before the scheduled time of departure did airlines of the loss at the airport, please state reason you check-in your baggage for delay Bag last seen at Have you already notified another air carrier about the mishandling of Yes No Baggage tagged to (city shown on tag) your baggage If yes please give details Was your baggage re-checked in or rerouted and new tags issued Yes No Notified [Persons name] in [Type details] If yes please give details [Type date] Have you made any previous Is your name on your baggage Yes No claims against any carrier Yes No What type of name tag was used If yes, carrier? Is there any other name on Was your bag insured? Yes No your bag apart from your own Yes No Have you notified your insurers? Yes No If yes please give details Do you intend to claim from your insurers? Yes No Could there be any old cargo/ baggage labels on your bags Yes No Insurance company name, address and telephone number If yes please give details [Insurance Company name] [Insurers address] Was there any other identification on the bag (i.e. tags, stickers, ribbons etc.) [Insurers telephone number] *If you are making a claim from your insurers it is not necessary to send purchase receipts, tickets or Were you charged any baggage baggage claim tags to the Virgin Australia group of fees at check in such as excess airlines. baggage Yes No If yes, how much and what was the charge for
Section 4 Missing checked bag details Number of persons travelling together Bags check in at How long before the scheduled time of departure did you check-in your baggage Bag last seen at Baggage tagged to (city shown on tag) Was your baggage re-checked in or rerouted and new tags issued Yes No If yes please give details Is your name on your baggage Yes No What type of name tag was used Is there any other name on your bag apart from your own Yes No If yes please give details Could there be any old cargo/ baggage labels on your bags Yes No If yes please give details Was there any other identification on the bag (i.e. tags, stickers, ribbons etc.) Were you charged any baggage fees at check in such as excess baggage Yes No If yes, how much and what was the charge for (Baggage charge receipt must be enclosed) Section 5 Insurance details If you did not notify the Virgin Australia group of airlines of the loss at the airport, please state reason for delay Have you already notified another air carrier about the mishandling of your baggage Yes No If yes please give details Notified [Persons name] in [Type details] [Type date] Have you made any previous claims against any carrier Yes No If yes, carrier? Was your bag insured? Yes No Have you notified your insurers? Yes No Do you intend to claim from your insurers? Yes No Insurance company name, address and telephone number [Insurance Company name] [Insurers address] [Insurers telephone number] *If you are making a claim from your insurers it is not necessary to send purchase receipts, tickets or baggage claim tags to the Virgin Australia group of airlines.
baggage-claim-form.docx