Your role profile: Date October 2017 Section Operational Line Manager Operational Manager Title Assistant Operational Manager (Assistant Harbour Master) 35 hours Purpose To provide support to the operational management of Maryport Harbour and Marina. To assist with the implementation of the Safety Management System, Oil Contingency Plan, Marina Services and Maintenance/Inspection Programme. Role Profile Salary £19,110 - £28,210 (£10.50 - £15.50) Your responsibilities: ACCOUNTABLE FOR END RESULT Planning: Assisting with the maintenance defects Resources are used effectively and efficiently Assisting sourcing materials for planned Staff have the right tools and materials to perform their duties maintenance Monitoring Staff time keeping and reporting sickness absences to General Manager. Operations Assisting with an effective and efficient boat lifting Appropriate and safe lifting operation, providing customers service is provided. with a timely manner efficient service. Assisting with an effective cleaning regime on site. The facilities are cleaned to a high standard. Assist with the inspections and acting efficiently and effective with any defects. The assets meet the safety requirements and are fit for purpose. Assisting to promote a Health and Safety culture, Systems are adhered ensuring the safety management systems are Risk Assessment are appropriate for a safe working adhered. environment Assisting with the safe management of the harbour, Navigation equipment is working and reports Trinity including navigation aids Houses’ computer package PANAR Finance Receive and record customer transaction, as and Cash can be processed by the administration team from the when required. information you provide. Suppliers / Contractors Monitor and liaise with contractors and suppliers Work is undertaken to the Company’s requirements and the whilst they are on site area is free from debris. Ensure quotes and/or estimates are received to The budget is being used to the optimal benefit of the company. work being awarded, (emergency are exempt) Meter readings are undertaken monthly to allow Administration Ensure utilities are monitored and readings are staff to complete their work. recorded. Customers Responding to customers’ enquiries, including Relevant and accurate information provided. providing standard response and information. Customer service is provided to the required standard. Carrying out reception and public counter duties, as Accurate bookings are taken necessary. Customers are informed of situation and the next steps. Monitoring boat movements within the port People management Contributing to team-working. Teamwork is effective Training, supporting and guiding less experienced Colleagues are supported and able to work effectively and colleagues. efficiently. Colleagues are appropriately trained for the work that they are undertaking. Requirements for the role: Nature of contacts and relationship (who and the nature of communications)
Your role profile: Date October 2017 Section Operational Line Manager Operational Manager Title Assistant Operational Manager (Assistant Harbour Master) 35 hours Purpose To provide support to the operational management of Maryport Harbour and Marina. To assist with the implementation of the Safety Management System, Oil Contingency Plan, Marina Services and Maintenance/Inspection Programme. Role Profile Salary £19,110 - £28,210 (£10.50 - £15.50) Your responsibilities: ACCOUNTABLE FOR END RESULT Planning: Assisting with the maintenance defects Assisting sourcing materials for planned maintenance Resources are used effectively and efficiently Staff have the right tools and materials to perform their duties Monitoring Staff time keeping and reporting sickness absences to General Manager. Operations Assisting with an effective and efficient boat lifting service is provided. Assisting with an effective cleaning regime on site. Assist with the inspections and acting efficiently and effective with any defects. Assisting to promote a Health and Safety culture, ensuring the safety management systems are adhered. Assisting with the safe management of the harbour, including navigation aids Appropriate and safe lifting operation, providing customers with a timely manner efficient service. The facilities are cleaned to a high standard. The assets meet the safety requirements and are fit for purpose. Systems are adhered Risk Assessment are appropriate for a safe working environment Navigation equipment is working and reports Trinity Houses’ computer package PANAR Finance Receive and record customer transaction, as and when required. Cash can be processed by the administration team from the information you provide. Suppliers / Contractors Monitor and liaise with contractors and suppliers whilst they are on site Ensure quotes and/or estimates are received to work being awarded, (emergency are exempt) Ensure utilities are monitored and readings are recorded. Work is undertaken to the Company’s requirements and the area is free from debris. The budget is being used to the optimal benefit of the company. Meter readings are undertaken monthly to allow Administration staff to complete their work. Customers Responding to customers’ enquiries, including providing standard response and information. Carrying out reception and public counter duties, as necessary. Monitoring boat movements within the port Relevant and accurate information provided. Customer service is provided to the required standard. Accurate bookings are taken Customers are informed of situation and the next steps. People management Contributing to team-working. Training, supporting and guiding less experienced colleagues. Teamwork is effective Colleagues are supported and able to work effectively and efficiently. Colleagues are appropriately trained for the work that they are undertaking. Requirements for the role: Nature of contacts and relationship (who and the nature of communications)
assistant_operational_manager_oct_2017.docx