means a day on which banks are open for general banking business in Melbourne, day” “business excluding a Saturday or Sunday; means the Essential Services Commission established under the Essential “Commission” Services Commission Act 2001; means a person to whom gas is conveyed through a distribution pipeline. “customer” includes: standards and procedures” “customer-related overall performance standards; complaint handling, escalation and resolution policies, practices and procedures; security deposit, disconnection and credit policies, practices and procedures; and rules and procedures for compensating for the failure to comply customers Distributor's which are issued by the with any such standards, policies, practices and procedures, under clause 4(b) or by the under clause 4(c); Distributor Commission means a contract deemed to be entered into between the distribution contract” “deemed and a retail customer pursuant to section 48 (6) of the Distributor Gas Industry Act. has the meaning ascribed to that term in the “distribute”, Gas Industry Act; means Australian Gas Networks (Vic) Pty Ltd ACN 085 899 001; “Distributor” means the area described in schedule 2;“distribution has the area” pipeline” “distribution meaning ascribed to that term in the Gas Industry Act; means the Distribution System Code issued by the as System Code” Commission “Distribution amended from time to time; means in relation to a a system of which a “distribution system” distributor distribution pipelines uses to gas for to distributor distribute supply customers; means a provisional or final order made and served by the order” Commission “enforcement under section 53 of the Essential Services Commission Act 2001; means the Gas Industry Act 2001; Industry Act” “Gas
“business day” means a day on which banks are open for general banking business in Melbourne, excluding a Saturday or Sunday; “Commission” means the Essential Services Commission established under the Essential Services Commission Act 2001; “customer” means a person to whom gas is conveyed through a distribution pipeline. “customer-related standards and procedures” includes: overall performance standards; complaint handling, escalation and resolution policies, practices and procedures; security deposit, disconnection and credit policies, practices and procedures; and rules and procedures for compensating customers for the Distributor's failure to comply with any such standards, policies, practices and procedures, which are issued by the Distributor under clause 4(b) or by the Commission under clause 4(c); “deemed distribution contract” means a contract deemed to be entered into between the Distributor and a retail customer pursuant to section 48 (6) of the Gas Industry Act. “distribute”, has the meaning ascribed to that term in the Gas Industry Act; “Distributor” means Australian Gas Networks (Vic) Pty Ltd ACN 085 899 001; “distribution area” means the area described in schedule 2;“distribution pipeline” has the meaning ascribed to that term in the Gas Industry Act; “Distribution System Code” means the Distribution System Code issued by the Commission as amended from time to time; “distribution system” means in relation to a distributor a system of distribution pipelines which a distributor uses to distribute gas for supply to customers; “enforcement order” means a provisional or final order made and served by the Commission under section 53 of the Essential Services Commission Act 2001; “Gas Industry Act” means the Gas Industry Act 2001;
astralian-gas-networks-agn-gas-distribution-licence-varied-on-30-august-2017-20170830.docx