A staff incident can include a sudden family emergency, injury or other event which renders a key member of staff suddenly unable to work. Step 1: Ensure no service interruption Critical activity Details Responsible Person(s) 1. Identify All members of staff should have team All staff interchangeable staff members who can perform their roles, even if it is in a reduced capacity. Identify the relevant person and support them in carrying out activities. 2. Assess extent of Identify whether the affected Line manager loss member’s absence is likely to be temporary, longer-term or permanent. Keep in mind this may be a difficult period for the staff member and / or their family. If the staff loss is temporary, support the member of staff who will be filling the gap until the absent member of staff returns. If the absence is long-term or permanent: Step 2: Business continuity Critical activity Details Responsible Person(s) 1. Recruit temporary Follow the standard recruitment Line manager or full-time procedure to find a full-time, part-time replacement or fixed-term contract (as appropriate) replacement. Recovery phase The purpose of the recovery phase is to resume normal working practises for the entire organisation. Where the impact of the incident is prolonged, normal operations may need to be delivered under new circumstances e.g. from a different building.
A staff incident can include a sudden family emergency, injury or other event which renders a key member of staff suddenly unable to work. Step 1: Ensure no service interruption Critical activity Details Responsible Person(s) 1. Identify interchangeable staff All members of staff should have team members who can perform their roles, even if it is in a reduced capacity. Identify the relevant person and support them in carrying out activities. All staff 2. Assess extent of loss Identify whether the affected member’s absence is likely to be temporary, longer-term or permanent. Keep in mind this may be a difficult period for the staff member and / or their family. Line manager If the staff loss is temporary, support the member of staff who will be filling the gap until the absent member of staff returns. If the absence is long-term or permanent: Step 2: Business continuity Critical activity Details Responsible Person(s) 1. Recruit temporary or full-time replacement Follow the standard recruitment procedure to find a full-time, part-time or fixed-term contract (as appropriate) replacement. Line manager Recovery phase The purpose of the recovery phase is to resume normal working practises for the entire organisation. Where the impact of the incident is prolonged, normal operations may need to be delivered under new circumstances e.g. from a different building.
BePro-Business-Continuity-Plan.docx