Preferred Method for Conducting Council Related Business Summary Residents’ predominantly mentioned preferences for conducting their Council related business were ‘online’ (45%), followed by ‘telephone’ (39%) – both of these were significantly lower than in 2012. Residents aged 75+ were significantly more likely to conduct Council related business mail’. ‘by Residents aged 65-84 were significantly more likely to select person at Administration Centre’. ‘in Those aged 18-24 were significantly more likely to choose whilst those aged 65-84 were significantly ‘online’, less likely to use this method. Q1. How would you prefer to conduct your Council related business? significantly (by year) ▼▲= Count Email 15 Post office 2 Village office 1
Preferred Method for Conducting Council Related Business Summary Residents’ predominantly mentioned preferences for conducting their Council related business were ‘online’ (45%), followed by ‘telephone’ (39%) – both of these were significantly lower than in 2012. Residents aged 75+ were significantly more likely to conduct Council related business ‘by mail’. Residents aged 65-84 were significantly more likely to select ‘in person at Administration Centre’. Those aged 18-24 were significantly more likely to choose ‘online’, whilst those aged 65-84 were significantly less likely to use this method. Q1. How would you prefer to conduct your Council related business? ▼▲= significantly (by year) Count Email 15 Post office 2 Village office 1
Attachment_-_2_-_THSC_Community_Survey_2014.docx