A2 The community should be made aware of the service that is being offered Ref Requirement Completion Notes A2.1 Does your service provide details Yes / No Please confirm how this is of the type of work it does to achieved (if you have a – relevant local service providers, written procedure please including how they can be attach it). accessed? If you have an answerphone Yes / message, does it include further No/ information about the service for NA people who call out of hours? (This requirement is applicable to organisations applying for the telephone standard). A2.2 After certification, will you Yes / No display the AQS logo? (This is also relevant for telephone requirements). A3 Organisations must be committed to providing equality of access to legal services for all clients Ref Requirement Completion Do you have an equal Yes / No Please attach a copy of this A3.1 opportunities policy in effective policy if not already included operation that precludes in the plan at A1.1. discrimination in selecting and
A2 The community should be made aware of the service that is being offered Ref Requirement Completion Notes A2.1 Does your service provide details of the type of work it does to relevant local service providers, including how they can be accessed? Yes / No Please confirm how this is achieved – (if you have a written procedure please attach it). If you have an answerphone message, does it include further information about the service for people who call out of hours? (This requirement is applicable to organisations applying for the telephone standard). Yes / No/ NA A2.2 After certification, will you display the AQS logo? (This is also relevant for telephone requirements). Yes / No A3 Organisations must be committed to providing equality of access to legal services for all clients Ref Requirement Completion A3.1 Do you have an equal opportunities policy in effective operation that precludes discrimination in selecting and Yes / No Please attach a copy of this policy if not already included in the plan at A1.1.
aqs-workbook-march-14.docx