crockery and cutlery; Ensure snag list daily for items broken or damaged. Computer Screens and Workstations Screen to be cleaned, correct cleaning materials; Ensure computer’s wires to be kept neat; Ensure wires remain untangled; 66. Smoking FMSP ensure: FMSP to Working area Ash trays to be continuously Hours continuously empty and cleaned, place clean ash a clean ashtray trays 3 N/A MAD down immediately when removing a dirty ash tray. 67. General FMSP shall ensure: FMSP to Working lounge area Ensure chairs ensure that Hours are positioned the movable according to furniture is specification arranged at from Design all times Team; according to When furniture SAA layout is to be moved it is to be 3 N/A MAD picked up and not dragged; When tables are to be moved they are to be picked up and not dragged; Keep all chairs clean 68. Glass FMSP shall ensure: FMSP to keep Windows and panels, All panels glazed panels, glass surfaces windows to be cleaned windows and are to be free of and table with correct table tops dust, tops glass cleaning clean as per fingerprints, agents; Annexure 5 stains, smudges To be cleaned and markings daily to ensure with a dry no finger streak/smear prints; free finish All table tops to achieved. be cleaned Working 3 N/A MAD daily; Hours Ensure that all Weekly glass to staff are fully be removed trained and and table supervised as per cleaned legislative underneath; - requirements. carefully Ensure that only environmentally friendly chemicals are used. 69. Windows Weekly scheduled FMSP to carry Working overlooking cleaning over and out weekly Hours 3 N/A MAD the above routine cleaning scheduled runways cleaning 70. Steaming FMSP to steam clothes FMSP to Working of clothes for passengers. This is steam clothes Hours to be done within 7 for minutes, and place passengers either outside the within 7 3 N/A MAD passenger’s shower minutes door, or personally handed to passenger ABLUTIONS AND HYGIENE SERVICES
crockery and cutlery; Ensure snag list daily for items broken or damaged. Computer Screens and Workstations Screen to be cleaned, correct cleaning materials; Ensure computer’s wires to be kept neat; Ensure wires remain untangled; 66. Smoking area FMSP ensure: Ash trays to be continuously cleaned, place a clean ashtray down immediately when removing a dirty ash tray. FMSP to continuously empty and clean ash trays 3 N/A MAD Working Hours 67. General lounge area FMSP shall ensure: Ensure chairs are positioned according to specification from Design Team; When furniture is to be moved it is to be picked up and not dragged; When tables are to be moved they are to be picked up and not dragged; Keep all chairs clean FMSP to ensure that the movable furniture is arranged at all times according to SAA layout 3 N/A MAD Working Hours 68. Glass panels, windows and table tops FMSP shall ensure: All panels to be cleaned with correct glass cleaning agents; To be cleaned daily to ensure no finger prints; All table tops to be cleaned daily; Weekly glass to be removed and table cleaned underneath; - carefully FMSP to keep glazed panels, windows and table tops clean as per Annexure 5 3 N/A MAD Working Hours Windows and glass surfaces are to be free of dust, fingerprints, stains, smudges and markings with a dry streak/smear free finish achieved. Ensure that all staff are fully trained and supervised as per legislative requirements. Ensure that only environmentally friendly chemicals are used. 69. Windows overlooking the runways Weekly scheduled cleaning over and above routine cleaning FMSP to carry out weekly scheduled cleaning 3 N/A MAD Working Hours 70. Steaming of clothes FMSP to steam clothes for passengers. This is to be done within 7 minutes, and place either outside the passenger’s shower door, or personally handed to passenger FMSP to steam clothes for passengers within 7 minutes 3 N/A MAD Working Hours ABLUTIONS AND HYGIENE SERVICES
Annexure_A__Cleaning_Service_Level_Specification_Final.docx