List 5 letters in the phonetic alphabet and the words that go with them Phonetic Alphabet A - Alpha H - Hotel O - Oscar V - Victor B - Bravo I - India P - Papa W - Whisky C - Charlie J - Juliet Q - Quebec X - X-ray D - Delta K - Kilo R - Romeo Y - Yankee E - Echo L - Lima S - Sierra Z - Zulu F - Foxtrot M - Mike T - Tango G - Golf N - November U - Umbrella On what ring should you answer the telephone? Second or In telephone etiquette what should you avoid? Use of jargon, extreme volume; never eat, drink or smoke on the phone. Who should hang up first? The caller. Where would I get a telephone number from for a guest? Directory. Name 3 of directories. Internal directory Client directory Local directory Regional directory International directory. Name 2 purposes of a phone call. Returning a call or following up on a previous request or message Making a enquiry - clarifying information, checking on what is available Seeking information
List 5 letters in the phonetic alphabet and the words that go with them Phonetic Alphabet A - Alpha B - Bravo C - Charlie D - Delta E - Echo F - Foxtrot G - Golf H - Hotel I - India J - Juliet K - Kilo L - Lima M - Mike N - November O - Oscar P - Papa Q - Quebec R - Romeo S - Sierra T - Tango U - Umbrella V - Victor W - Whisky X - X-ray Y - Yankee Z - Zulu On what ring should you answer the telephone? Second or In telephone etiquette what should you avoid? Use of jargon, extreme volume; never eat, drink or smoke on the phone. Who should hang up first? The caller. Where would I get a telephone number from for a guest? Directory. Name 3 of directories. Internal directory Client directory Local directory Regional directory International directory. Name 2 purposes of a phone call. Returning a call or following up on a previous request or message Making a enquiry - clarifying information, checking on what is available Seeking information
AM_Facilitate_outgoing_phone_calls_refined.docx