Criterion 1.2.7.3 PA The organisational policy requires that Two new staff recently Ensure that the Low all new staff have police vet checks recruited had not had organisational The appointment of appropriate service providers to completed as part of the recruitment the mandatory police requirement for all new safely meet the needs of consumers. process, however, this was not always vet checks completed. staff to have police vet evidenced. checks is followed. 60 days Criterion 1.2.7.4 PA The organisation has a i) Two of two new i) Ensure that all new Low comprehensive orientation/induction had no evidence that staff complete the New service providers receive an orientation/induction programme for all new staff; however, they had completed the orientation/induction programme that covers the essential components of in the staff files reviewed not all staff organisations process. the service provided. have completed the organisational orientation ii) Ensure that all staff orientation requirements. All staff are requirements. have a signed job required to have signed job ii) Three of seven staff description. descriptions which outline the files sampled do not requirements of their role. Not all staff have signed job had signed job descriptions on file. descriptions on file. 60 days Criterion 1.2.7.5 PA The service has an annual education i) Education has not i) Ensure that the planner that has scheduled education been provided in the education schedule is A system to identify, plan, facilitate, and record to cover the requirements of the Age past 12 months for fully implemented and ongoing education for service providers to provide safe Related Resident Contract. Not all chemical safety education is provided and effective services to consumers. topics outlined on the schedule have training, abuse and to cover all contractual been delivered. Where training has neglect prevention, and legal occurred staff attendance has been wound management requirements. low. and pressure injury ii) Ensure that a prevention, infection process is put in place control, and challenging to ensure that all staff behaviour, and restraint attend mandatory minimisation. education and where ii) Education has not attendance is low an been provided in the education follow-up past 2 years for plan is implemented. advocacy, resident
Criterion 1.2.7.3 The appointment of appropriate service providers to safely meet the needs of consumers. PA Low The organisational policy requires that all new staff have police vet checks completed as part of the recruitment process, however, this was not always evidenced. Two new staff recently recruited had not had the mandatory police vet checks completed. Ensure that the organisational requirement for all new staff to have police vet checks is followed. 60 days Criterion 1.2.7.4 New service providers receive an orientation/induction programme that covers the essential components of the service provided. PA Low The organisation has a comprehensive orientation/induction programme for all new staff; however, in the staff files reviewed not all staff have completed the organisational orientation requirements. All staff are required to have signed job descriptions which outline the requirements of their role. Not all staff had signed job descriptions on file. i) Two of two new had no evidence that they had completed the organisations orientation requirements. ii) Three of seven staff files sampled do not have signed job descriptions on file. i) Ensure that all new staff complete the orientation/induction process. ii) Ensure that all staff have a signed job description. 60 days Criterion 1.2.7.5 A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. PA The service has an annual education planner that has scheduled education to cover the requirements of the Age Related Resident Contract. Not all topics outlined on the schedule have been delivered. Where training has occurred staff attendance has been low. i) Education has not been provided in the past 12 months for chemical safety training, abuse and neglect prevention, wound management and pressure injury prevention, infection control, and challenging behaviour, and restraint minimisation. ii) Education has not been provided in the past 2 years for advocacy, resident i) Ensure that the education schedule is fully implemented and education is provided to cover all contractual and legal requirements. ii) Ensure that a process is put in place to ensure that all staff attend mandatory education and where attendance is low an education follow-up plan is implemented.
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