deleting culturally competent care (Ex1) and replacing to “enable seek information” with “access mechanisms” (Ex7). Split first sentence into two based on comment by Ex3. The applicant identifies current customer groups Changes a(3) and market segments and anticipates future made after changes during the SPP a cross-site analysis R2 feedback that considers projections of health care needs include based on population growth and current trends. rewording of The evaluation focuses the applicant on gaps in the first services and health care disparities to determine sentence which new market segments and opportunities to based on pursue. Determinations are based on the comments by accomplishment of the applicant’s VMV and Ex3 and Ex4 support the vision of the people of and the western Arizona the healthiest in the state. strengthening of the rationale suggested by Ex7. The applicant systematically builds engagement Comment b(1) through the four phases of the Relationship- 3.2b1 Building Methods (Figure 3.2-2), which begin with Comment new patients establishing a Personal Health supported by Profile that supports the delivery of culturally aspects of sensitive care customized to patient requirements. comments by Patient interactions with Primary Care Teams, Ex8, Ex1, volunteers, and partners use Personal Health Ex4, Ex7, Profile (PHP) information to support patient Ex2, Ex5. satisfaction and engagement. Engagement is There also is evidenced by patient involvement on teams and an OFI on councils, which may help the applicant retain the patients. effectiveness of the approach. Reviewed the two comments during
deleting culturally competent care (Ex1) and replacing “enable to seek information” with “access mechanisms” (Ex7). Split first sentence into two based on comment by Ex3. The applicant identifies current customer groups and market segments and anticipates future changes during the SPP a cross-site analysis that considers projections of health care needs based on population growth and current trends. The evaluation focuses the applicant on gaps in services and health care disparities to determine which new market segments and opportunities to pursue. Determinations are based on the accomplishment of the applicant’s VMV and support the vision of the people of western Arizona the healthiest in the state. Changes made after R2 feedback include rewording of the first sentence based on comments by Ex3 and Ex4 and the strengthening of the rationale suggested by Ex7. a(3) The applicant systematically builds engagement through the four phases of the Relationship- Building Methods (Figure 3.2-2), which begin with new patients establishing a Personal Health Profile that supports the delivery of culturally sensitive care customized to patient requirements. Patient interactions with Primary Care Teams, volunteers, and partners use Personal Health Profile (PHP) information to support patient satisfaction and engagement. Engagement is evidenced by patient involvement on teams and councils, which may help the applicant retain patients. Comment 3.2b1 Comment supported by aspects of comments by Ex8, Ex1, Ex4, Ex7, Ex2, Ex5. There also is an OFI on the effectiveness of the approach. Reviewed the two comments during b(1)
Arroyo_Fresco_Health_Center_Final-Feedback-Report-1.docx