Essential Desirable Education 5 GCSES * Evidence of continued personal development * Experience Previous supervisory experience * Previous experience of working at reception * Previous experience of working in a leisure environment * Previous experience of cash handling * 2 years Duty Manager/supervisor experience * Skills, Aptitudes & Abilities Customer focused * Computer literate in spread sheets, word processing and * office based software packages 2 years’ experience of working with Computerised booking * systems (preferably Gladstone Health and Leisure MRM) Good project management skills * Evidence of developing staff * Evidence of developing services and improving the customer experience. * Hold a First aid at work qualification * Personal Qualities Self motivated * Able to take responsibility * Efficient, well organised and systematic * Ability to work as part of a team * Good interpersonal skills * Friendly and helpful * Ability to work accurately and methodically * Ability to work without day to day direction * Flexible approach to working hours * High levels of enthusiasm and commitment * Sport Wales’ Behavioural framework
Essential Desirable Education 5 GCSES Evidence of continued personal development * * Experience Previous supervisory experience Previous experience of working at reception Previous experience of working in a leisure environment Previous experience of cash handling 2 years Duty Manager/supervisor experience * * * * * Skills, Aptitudes & Abilities Customer focused Computer literate in spread sheets, word processing and office based software packages 2 years’ experience of working with Computerised booking systems (preferably Gladstone Health and Leisure MRM) Good project management skills Evidence of developing staff Evidence of developing services and improving the customer experience. Hold a First aid at work qualification * * * * * * * Personal Qualities Self motivated Able to take responsibility Efficient, well organised and systematic Ability to work as part of a team Good interpersonal skills Friendly and helpful Ability to work accurately and methodically Ability to work without day to day direction Flexible approach to working hours High levels of enthusiasm and commitment * * * * * * * * * * Sport Wales’ Behavioural framework
assistant_manager_customer_services_may_2015_registry_and_marketing_jd_-_english.docx