Table Summary of consultation methods and outcomes – Stakeholder Objective Tools Timing Audience Outcome Singleton To provide information on Council’s Your Council Inserted with rate 8,000 rate N/A residents and progress addressing issues of spring 2013 instalment notices in instalment notices ratepayers community concern from the 2011 newsletter October 2013, inserted Argus 4,000 – community satisfaction survey and in the Singleton Argus circulation, 10,300 advise that Council was considering readership applying for a special rate variation. To understand what infrastructure our Telephone Conducted by IRIS Random sample of Infrastructure most valued: community values and its support of survey Research from January 503 adults town roads and parks, the proposed SRV 21-24 playgrounds and reserves. Infrastructure most important to renew and maintain: town roads. 58.8% of respondents said they supported the SRV. To provide information on the a better Distributed to all 10,181 households 113 residents used the tear-off “For proposed SRV, options and future” 8-page households week form on the back page of the opportunities for feedback, including information commencing 13 brochure to provide their the community information sessions brochure January feedback. Distributed to all 10,520 ratepayers ratepayers 24 January Inserted in Singleton 4,000 circulation, Argus 17 January 10,300 readership To provide information on the Paid advertising 13 December 4,000 circulation, N/A proposed SRV and opportunities for Singleton 20 December 10,300 readership – feedback, including the community 10 January information sessions To respond to community concerns 31 January 4,000 circulation, with frequently asked questions and 4 February 10,300 readership promote community information sessions
Table – Summary of consultation methods and outcomes Stakeholder Objective Tools Timing Audience Outcome Singleton residents and ratepayers To provide information on Council’s progress addressing issues of community concern from the 2011 community satisfaction survey and advise that Council was considering applying for a special rate variation. Your Council spring 2013 newsletter Inserted with rate instalment notices in October 2013, inserted in the Singleton Argus 8,000 rate instalment notices Argus – 4,000 circulation, 10,300 readership N/A To understand what infrastructure our community values and its support of the proposed SRV Telephone survey Conducted by IRIS Research from January 21-24 Random sample of 503 adults Infrastructure most valued: town roads and parks, playgrounds and reserves. Infrastructure most important to renew and maintain: town roads. 58.8% of respondents said they supported the SRV. To provide information on the proposed SRV, options and opportunities for feedback, including the community information sessions “For a better future” 8-page information brochure Distributed to all households week commencing 13 January 10,181 households 113 residents used the tear-off form on the back page of the brochure to provide their feedback. Distributed to all ratepayers 24 January 10,520 ratepayers Inserted in Singleton Argus 17 January 4,000 circulation, 10,300 readership To provide information on the proposed SRV and opportunities for feedback, including the community information sessions To respond to community concerns with frequently asked questions and promote community information sessions Paid advertising – Singleton 13 December 20 December 10 January 31 January 4 February 4,000 circulation, 10,300 readership 4,000 circulation, 10,300 readership N/A
application_form_part_b_-_special_variation_application_-_2014_-15.docx