events including service assess and monitor all adverse events they have a fall that could result they have a fall that could result in shortfalls in order to identify that result in an injury to the resident. in a possible head injury. a possible head injury. opportunities to improve The two residents whose files were service delivery, and to selected for tracer reviews both had identify and manage risk. 30 days unwitnessed falls resulting in injuries. One of these residents had lacerations to their face, however neurological observations were not undertaken (see link 1.3.3.) Criterion 1.2.7.5 PA Moderate Inservice education calendars for 2014 At one staff member with a Provide evidence that there is at and 2015 are reviewed and indicate current first aid certificate is not least one staff member on each A system to identify, plan, education is provided at least monthly available on each shift. shift who has a current first aid facilitate, and record via an on-line learning programme. certificate. ongoing education for learning is supplemented by other service providers to provide education sessions provided by safe and effective services specialist educators. Education 30 days to consumers. attendance records are maintained and with the exception reported below, staff have received education in the core topics. staff have first aid certificates that expired in September 2013. A qualified first aid trainer is employed at a sister facility and is scheduled to provide first aid training for some of the staff on 3 December and 4 December 2014 so that there is at least one person on each shift with a current first aid certificate. The general manager and facility manager advised they plan to ensure that all staff have current first aid certificates. Criterion 1.3.1.4 PA Low The service has revised the admission The documentation provided to Provide evidence that admission agreement to include dementia level of new residents and their family information provided to new Entry criteria, assessment, care service; however the information does not include all of the residents and their family includes and entry screening
events including service shortfalls in order to identify opportunities to improve service delivery, and to identify and manage risk. assess and monitor all adverse events that result in an injury to the resident. The two residents whose files were selected for tracer reviews both had unwitnessed falls resulting in injuries. One of these residents had lacerations to their face, however neurological observations were not undertaken (see link 1.3.3.) they have a fall that could result in a possible head injury. they have a fall that could result in a possible head injury. 30 days Criterion 1.2.7.5 A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. PA Moderate Inservice education calendars for 2014 and 2015 are reviewed and indicate education is provided at least monthly via an on-line learning programme. learning is supplemented by other education sessions provided by specialist educators. Education attendance records are maintained and with the exception reported below, staff have received education in the core topics. staff have first aid certificates that expired in September 2013. A qualified first aid trainer is employed at a sister facility and is scheduled to provide first aid training for some of the staff on 3 December and 4 December 2014 so that there is at least one person on each shift with a current first aid certificate. The general manager and facility manager advised they plan to ensure that all staff have current first aid certificates. At one staff member with a current first aid certificate is not available on each shift. Provide evidence that there is at least one staff member on each shift who has a current first aid certificate. 30 days Criterion 1.3.1.4 Entry criteria, assessment, and entry screening PA Low The service has revised the admission agreement to include dementia level of care service; however the information The documentation provided to new residents and their family does not include all of the Provide evidence that admission information provided to new residents and their family includes
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