Appendix 1. Questionnaire Questions disagree agree Construct Dimension Strongly Strongly Having a formal/official channel of communication between parties improves the partnership’s performance. Frequent communication with the other party (e.g.: via e-mails, COMU2 phone calls, meetings, among others) has a positive impact on the partnership’s performance. Receiving answers to requests or information, within a COMU3 time window, contributes to the partnership’s Communication performance. The interchange of information between the leaderships of the public LEAD1 and private sectors is determinant of a partnership’s success. parties The private party’s ability to coordinate teams is determinant of a LEAD2 of partnership’s performance. The public party’s ability to coordinate teams is determinant of a Leadership LEAD3 partnership’s performance. Abilities The level of engagement is directly related to a partnership’s COMI1 performance. The level of dedication and trust is directly related to a partnership’s COMI2 performance. The involvement of parties is fundamental to the performance of a COMI3 partnership. Commitment In the long run, the level of dedication will influence the partnership's COMI4 level of performance. The clarity of a contract’s writing - one which establishes the terms CONT1 of a partnership positively affects its performance. – Standardized contract models contribute to the performance of a CONT2 partnership. The risks, benefits and responsibilities of both parties must be clearly CONT3 Contract stated for a partnership to perform well. The required contractual documents must be defined before the start of a partnership. To perform a risk analysis prior to the start of a partnership, PREI1 positively affects its performance. quality To perform a feasibility study, prior to the start of a partnership, PREI2 positively affects its performance. studies To perform a cost-benefit, prior to the start of a partnership, Project’s PREI3 positively affects its performance. Pre-implementation Executing a follow up on planed activities contributes to the MONI1 performance of a partnership. The predictability of the service level guarantees the performance of MONI2 a partnership. The use of KPIs, and other formal and systematic mechanisms of Monitoring MONI3 evaluation, contributes to the performance of a partnership. continued
Appendix 1. Questionnaire Construct Dimension Questions Strongly disagree Strongly agree Abilities of parties Communication Having a formal/official channel of communication between parties improves the partnership’s performance. COMU2 Frequent communication with the other party (e.g.: via e-mails, phone calls, meetings, among others) has a positive impact on the partnership’s performance. COMU3 Receiving answers to requests or information, within a time window, contributes to the partnership’s performance. Leadership LEAD1 The interchange of information between the leaderships of the public and private sectors is determinant of a partnership’s success. LEAD2 The private party’s ability to coordinate teams is determinant of a partnership’s performance. LEAD3 The public party’s ability to coordinate teams is determinant of a partnership’s performance. Commitment COMI1 The level of engagement is directly related to a partnership’s performance. COMI2 The level of dedication and trust is directly related to a partnership’s performance. COMI3 The involvement of parties is fundamental to the performance of a partnership. COMI4 In the long run, the level of dedication will influence the partnership's level of performance. Project’s quality Contract CONT1 The clarity of a contract’s writing - one which establishes the terms of a partnership – positively affects its performance. CONT2 Standardized contract models contribute to the performance of a partnership. CONT3 The risks, benefits and responsibilities of both parties must be clearly stated for a partnership to perform well. The required contractual documents must be defined before the start of a partnership. Pre-implementation studies PREI1 To perform a risk analysis prior to the start of a partnership, positively affects its performance. PREI2 To perform a feasibility study, prior to the start of a partnership, positively affects its performance. PREI3 To perform a cost-benefit, prior to the start of a partnership, positively affects its performance. Monitoring MONI1 Executing a follow up on planed activities contributes to the performance of a partnership. MONI2 The predictability of the service level guarantees the performance of a partnership. MONI3 The use of KPIs, and other formal and systematic mechanisms of evaluation, contributes to the performance of a partnership. continued
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