Intervention Definition Scottish Water’s process to identify scope options and select Process (IDP) preferred option to achieve the outcome required. Rolling Investment Review 2018 to consider priorities and IR18 outputs for the 2018-21 period and beyond. The water lost from Scottish Water’s network of water pipes and Leakage its assets (service reservoirs etc.) between putting water into supply and it arriving at customer taps. A statement of requirements (deliverables) set out by Scottish Ministerial Objectives Ministers. Tangible deliverables, such as an improved waste water Outputs treatment facility, which benefit customers, the environment or both. Output Monitoring Group Representatives of Scotland’s water industry who are (OMG) accountable for the monitoring the progress of output delivery. Overall Measure of The metric used to assess Scottish Water’s delivery of its Delivery (OMD) investment-related outputs. A comparative overview of company performance which is Overall Performance calculated each year. It covers measures of water supply, Assessment (OPA) sewerage service, customer service and environmental Score performance. Unsatisfactory Intermittent Discharges. An overflow on the sewer network that requires to be improved so as to meet UID environmental standards for the water body into which it discharges or which it affects. The Urban Waste Water Treatment Directive is a European Union directive concerning the "collection, treatment and UWWTD discharge of urban waste water and the treatment and discharge of waste water from certain industrial sectors". A waste water treatment works (WWTW) treats waste water WWTW before returning it to the environment.
Intervention Definition Process (IDP) Scottish Water’s process to identify scope options and select preferred option to achieve the outcome required. IR18 Rolling Investment Review 2018 to consider priorities and outputs for the 2018-21 period and beyond. Leakage The water lost from Scottish Water’s network of water pipes and its assets (service reservoirs etc.) between putting water into supply and it arriving at customer taps. Ministerial Objectives A statement of requirements (deliverables) set out by Scottish Ministers. Outputs Tangible deliverables, such as an improved waste water treatment facility, which benefit customers, the environment or both. Output Monitoring Group (OMG) Representatives of Scotland’s water industry who are accountable for the monitoring the progress of output delivery. Overall Measure of Delivery (OMD) The metric used to assess Scottish Water’s delivery of its investment-related outputs. Overall Performance Assessment (OPA) Score A comparative overview of company performance which is calculated each year. It covers measures of water supply, sewerage service, customer service and environmental performance. UID Unsatisfactory Intermittent Discharges. An overflow on the sewer network that requires to be improved so as to meet environmental standards for the water body into which it discharges or which it affects. UWWTD The Urban Waste Water Treatment Directive is a European Union directive concerning the "collection, treatment and discharge of urban waste water and the treatment and discharge of waste water from certain industrial sectors". WWTW A waste water treatment works (WWTW) treats waste water before returning it to the environment.
Annex%20A%20-%20%20Output%20Monitoring%20Report%20for%20Q1%202017-18.docx