ABOUT THIS REPORT This report aims to provide an overview of our activities during 2003/04. Section 1 provides the Commissioner’s overview. Details on the Commission’s education and policy initiatives and services undertaken in 2003/04 are provided in section 2. Statistical information and analysis of trends relating to enquiries and complaints are provided in section 3. Compliance with legislation and corporate governance are outlined in section 4. Details on the Commission’s Performance Indicators are provided in section 5 and Financial Statements in section 6. The Commissions’s contribution towards the State Government’s Strategic Planning Framework is provided in section 7. Some case summaries of complaints handled by the Commission are provided in the Appendix A on page 82. This Report is available from the Publications section of the Commission’s web page located at . Printed copies may be requested from the Commission, where necessary. FEEDBACK As the Commission is constantly striving to improve our services, any comments, observations or queries relating to the contents of our Annual Report will be appreciated. To provide feedback on the effectiveness of our Annual Report 2003/04, please refer to the Feedback Form in Appendix B on page 87. OPPORTUNITY COMMISSION DIRECTORY HEAD OFFICE Level 2, 141 Terrace WA 6000 TELEPHONE AND FACISIMILE NUMBERS Telephone: (08) 9216 3900 TTY Number: (08) 9216 3936 Toll Free: 1800 198 149 Facsimile: (08) 9216 3960 POSTAL ADDRESS Cloisters Square WA 6850 WEBSITE www.eoc.wa.gov.au E-MAIL eoc@eoc.wa.gov.au
ABOUT THIS REPORT This report aims to provide an overview of our activities during 2003/04. Section 1 provides the Commissioner’s overview. Details on the Commission’s education and policy initiatives and services undertaken in 2003/04 are provided in section 2. Statistical information and analysis of trends relating to enquiries and complaints are provided in section 3. Compliance with legislation and corporate governance are outlined in section 4. Details on the Commission’s Performance Indicators are provided in section 5 and Financial Statements in section 6. The Commissions’s contribution towards the State Government’s Strategic Planning Framework is provided in section 7. Some case summaries of complaints handled by the Commission are provided in the Appendix A on page 82. This Report is available from the Publications section of the Commission’s web page located at . Printed copies may be requested from the Commission, where necessary. FEEDBACK As the Commission is constantly striving to improve our services, any comments, observations or queries relating to the contents of our Annual Report will be appreciated. To provide feedback on the effectiveness of our Annual Report 2003/04, please refer to the Feedback Form in Appendix B on page 87. OPPORTUNITY COMMISSION DIRECTORY HEAD OFFICE Level 2, 141 Terrace WA 6000 TELEPHONE AND FACISIMILE NUMBERS Telephone: (08) 9216 3900 TTY Number: (08) 9216 3936 Toll Free: 1800 198 149 Facsimile: (08) 9216 3960 POSTAL ADDRESS Cloisters Square WA 6850 WEBSITE www.eoc.wa.gov.au E-MAIL eoc@eoc.wa.gov.au
annual-report-2003-04d79f4d5bde9f62fcb668ff0000be6566.docx