Standard 1.2.7: Human Resource Management FA There are human resources policies in place, including recruitment, selection, orientation and staff training and development. Seven staff files sampled Human resource management processes are included evidence of the recruitment process, employment contracts, completed conducted in accordance with good employment orientation and annual performance appraisals. The orientation programme practice and meet the requirements of legislation. provides new staff with relevant information for safe work practice and is developed specifically to worker type. Staff interviewed stated that new staff are adequately orientated to the service. A register of practising certificates is maintained There is an annual education and training schedule that is being implemented. Opportunistic education is provided via toolbox talks. There are a wide range of competences completed by staff to ensure a high level of care related competence. Careerforce is undertaken by the caregivers. Education and training for clinical staff is included as part of the Bupa RN specific training programme and RNs can also attend external education provided by the district health board. Standard 1.2.8: Service Provider Availability FA The staffing levels meet contractual requirements. The relieving facility manager and clinical manager are registered nurses who are available during weekdays. Consumers receive timely, appropriate, and safe Adequate RN cover is provided 24 hours a day, seven days a week including two service from suitably qualified/skilled and/or registered nurses and one enrolled nurse as unit coordinators. RNs are experienced service providers. supported by sufficient numbers of healthcare assistants. Interviews with the residents and relatives confirmed staffing overall was satisfactory. Standard 1.2.9: Consumer Information FA The residents’ files are appropriate to the service type. Residents entering the Management Systems service have all relevant initial information recorded within 24 hours of entry into the resident’s individual record. An initial support plan is also developed in this Consumer information is uniquely identifiable, time. Information containing personal resident information is kept confidential accurately recorded, current, confidential, and and cannot be viewed by other residents or members of the public. Residents’ accessible when required. files are protected from unauthorised access by being held securely. Archived records are secure in separate locked and secure areas. Residents’ files demonstrate service integration. Entries are legible, timed, dated and signed by the relevant caregiver or nurse, including designation.
Standard 1.2.7: Human Resource Management Human resource management processes are conducted in accordance with good employment practice and meet the requirements of legislation. FA There are human resources policies in place, including recruitment, selection, orientation and staff training and development. Seven staff files sampled included evidence of the recruitment process, employment contracts, completed orientation and annual performance appraisals. The orientation programme provides new staff with relevant information for safe work practice and is developed specifically to worker type. Staff interviewed stated that new staff are adequately orientated to the service. A register of practising certificates is maintained There is an annual education and training schedule that is being implemented. Opportunistic education is provided via toolbox talks. There are a wide range of competences completed by staff to ensure a high level of care related competence. Careerforce is undertaken by the caregivers. Education and training for clinical staff is included as part of the Bupa RN specific training programme and RNs can also attend external education provided by the district health board. Standard 1.2.8: Service Provider Availability Consumers receive timely, appropriate, and safe service from suitably qualified/skilled and/or experienced service providers. FA The staffing levels meet contractual requirements. The relieving facility manager and clinical manager are registered nurses who are available during weekdays. Adequate RN cover is provided 24 hours a day, seven days a week including two registered nurses and one enrolled nurse as unit coordinators. RNs are supported by sufficient numbers of healthcare assistants. Interviews with the residents and relatives confirmed staffing overall was satisfactory. Standard 1.2.9: Consumer Information Management Systems Consumer information is uniquely identifiable, accurately recorded, current, confidential, and accessible when required. FA The residents’ files are appropriate to the service type. Residents entering the service have all relevant initial information recorded within 24 hours of entry into the resident’s individual record. An initial support plan is also developed in this time. Information containing personal resident information is kept confidential and cannot be viewed by other residents or members of the public. Residents’ files are protected from unauthorised access by being held securely. Archived records are secure in separate locked and secure areas. Residents’ files demonstrate service integration. Entries are legible, timed, dated and signed by the relevant caregiver or nurse, including designation.
AuditSummary_PRMS_CommunicatePublish_000001534001.docx