Where a distributor processes changes in its IT systems to reflect a tariff change request. Services provided in relation to The distributors may be required to perform a number of services as a Alternative control Alternative control a Retailer of Last Resort distributor when a ROLR event occurs. For example: (specific monopoly service) (ROLR) event Preparing of affected sites and reconciling data with AEMO listings, arranging estimate reads for the date of the ROLR event, preparing final invoices and miscellaneous charges for affected customers, extracting customer data, providing it to the ROLR and handling subsequent enquiries. Planned Interruption Where the customer requests to move a planned interruption and N/A Alternative control – Customer requested agrees to fund the additional cost of performing this distribution service (specific monopoly service) outside of normal business hours. Attendance at customers' A follow up attendance at a customer's premises to perform a statutory Alternative control Alternative control premises to perform a statutory right where access was prevented or declined by the customer on the (specific monopoly service) right where access is prevented. initial visit. This includes the costs of arranging, and the provision of, a security escort or police escort (where the cost is passed through to the distributor). Provision of training to third Training services provided to third parties that result in a set of learning N/A Alternative control parties for network related outcomes that are required to obtain a distribution network access access authorisation specific to a distributor’s network. Such learning outcomes may include those necessary to demonstrate competency in the distributor’s electrical safety rules, to hold an access authority on the distributor’s network and to carry out switching on the distributor’s network. Examples of training might include high voltage training, protection training or working near power lines training.
Where a distributor processes changes in its IT systems to reflect a tariff change request. Services provided in relation to a Retailer of Last Resort (ROLR) event The distributors may be required to perform a number of services as a distributor when a ROLR event occurs. For example: Preparing of affected sites and reconciling data with AEMO listings, arranging estimate reads for the date of the ROLR event, preparing final invoices and miscellaneous charges for affected customers, extracting customer data, providing it to the ROLR and handling subsequent enquiries. Alternative control Alternative control (specific monopoly service) Planned Interruption – Customer requested Where the customer requests to move a planned interruption and agrees to fund the additional cost of performing this distribution service outside of normal business hours. N/A Alternative control (specific monopoly service) Attendance at customers' premises to perform a statutory right where access is prevented. A follow up attendance at a customer's premises to perform a statutory right where access was prevented or declined by the customer on the initial visit. This includes the costs of arranging, and the provision of, a security escort or police escort (where the cost is passed through to the distributor). Alternative control Alternative control (specific monopoly service) Provision of training to third parties for network related access Training services provided to third parties that result in a set of learning outcomes that are required to obtain a distribution network access authorisation specific to a distributor’s network. Such learning outcomes may include those necessary to demonstrate competency in the distributor’s electrical safety rules, to hold an access authority on the distributor’s network and to carry out switching on the distributor’s network. Examples of training might include high voltage training, protection training or working near power lines training. N/A Alternative control
AER%20-%20Final%20framework%20and%20approach%20for%20Power%20and%20Water%20Corporation%20-%20July%202017.docx