undertake a public consultation process, including with government organisations, consumer representatives, businesses, the public and the Commonwealth Consumer Affairs Advisory Council (CCAAC) to seek their views and experiences of the national consumer policy framework undertake the second Australian Consumer Survey to assess consumer and business experience of the ACL nationally since its implementation commission an independent assessment of the opportunities to improve the ‘multiple regulator’ model, including seeking stakeholder feedback and applying a performance evaluation framework that is consistent with the Memorandum of Understanding agreed by ACL regulators, and examine the effectiveness of national guidance for businesses and consumers on the application, enforcement and administration of the ACL. CAANZ will also: consider relevant developments in consumer policy overseas since the ACL was implemented take into account relevant findings from other reviews including the Competition Policy Review and the Financial System Inquiry will have regard to the application of consumer protection provisions as mirrored in the ASIC Act, and review the IGA’s operations and terms on behalf of the Council of Australian Governments. CAANZ will provide to the Legislative and Governance Forum on Consumer Affairs an interim report in the second half of 2016 and a final report by March 2017. The final report will make findings and identify options to improve the efficiency and effectiveness of the ACL. Legislative and Governance Forum on Consumer Affairs 12 June 2015 Background The Australian Consumer Law (ACL) is the uniform Commonwealth, state and territory consumer protection law that commenced on 1 January 2011. The Australian Securities and Investments Commission Act 2001 (the ASIC Act) generally mirrors the consumer protection provisions applying to financial products and services. On 2 October 2008, COAG agreed to a new consumer policy framework, drawing on the recommendations of the Productivity Commission in its 2008 Review of Australia’s Consumer Policy Framework and best practice in state and territory consumer laws, including a provision regulating unfair contract terms. On 2 July 2009, COAG signed the Intergovernmental Agreement for the Australian Consumer Law underpinning the establishment of a national consumer law. It created a national consumer policy framework consisting of a national consumer protection law, a national product safety regulatory
undertake a public consultation process, including with government organisations, consumer representatives, businesses, the public and the Commonwealth Consumer Affairs Advisory Council (CCAAC) to seek their views and experiences of the national consumer policy framework undertake the second Australian Consumer Survey to assess consumer and business experience of the ACL nationally since its implementation commission an independent assessment of the opportunities to improve the ‘multiple regulator’ model, including seeking stakeholder feedback and applying a performance evaluation framework that is consistent with the Memorandum of Understanding agreed by ACL regulators, and examine the effectiveness of national guidance for businesses and consumers on the application, enforcement and administration of the ACL. CAANZ will also: consider relevant developments in consumer policy overseas since the ACL was implemented take into account relevant findings from other reviews including the Competition Policy Review and the Financial System Inquiry will have regard to the application of consumer protection provisions as mirrored in the ASIC Act, and review the IGA’s operations and terms on behalf of the Council of Australian Governments. CAANZ will provide to the Legislative and Governance Forum on Consumer Affairs an interim report in the second half of 2016 and a final report by March 2017. The final report will make findings and identify options to improve the efficiency and effectiveness of the ACL. Legislative and Governance Forum on Consumer Affairs 12 June 2015 Background The Australian Consumer Law (ACL) is the uniform Commonwealth, state and territory consumer protection law that commenced on 1 January 2011. The Australian Securities and Investments Commission Act 2001 (the ASIC Act) generally mirrors the consumer protection provisions applying to financial products and services. On 2 October 2008, COAG agreed to a new consumer policy framework, drawing on the recommendations of the Productivity Commission in its 2008 Review of Australia’s Consumer Policy Framework and best practice in state and territory consumer laws, including a provision regulating unfair contract terms. On 2 July 2009, COAG signed the Intergovernmental Agreement for the Australian Consumer Law underpinning the establishment of a national consumer law. It created a national consumer policy framework consisting of a national consumer protection law, a national product safety regulatory
ACL-Review-Interim-Report.docx