NHS England Accessible Information Standard Pilot Study Berkshire Healthcare NHS Foundation Trust February March 2015 – Authors Warren Oldreive Specialist Speech and Language Therapist Mary Waight Clinical Specialist Occupational Therapist Background to pilot This document summarises how we have been modifying our practice to ensure that we maximise patient engagement and involvement though appropriate information provision. This work started through direct clinic practice and over time evolved into the creation of an ‘Information Pathway’ and a number of novel approaches and models. This report includes both work undertaken specifically during the trial period and preceding this frame. It also refers to related developments that are summarised below. This will include qualitative data comprising case studies and limited quantitative date before closing with lessons learned and implications for future practice and information planning. Key developments: These developments arose out of 5 years work looking at ways of making information accessible to people with learning disabilities principally using Computer Aided Information (CADI) Process – by which a voice output communication aid is used to provide information where people are unable to read. This includes the use of relevant multi-media including video and/or music. This approach was developed due to the poor to non-existent literacy skills of people with learning disabilities. Information pathway (publication a) a process that can be used to inform the process of – information provision. Crucially this to include a process of target setting and review to evaluate success copy in appendix. – Information Passport The document that can be used to summarise key requirements that – can support adequate provision and the record of previous targets. To include key details: sensory; physical literacy and other cognitive needs. This document aims to be shared digitally - copy in appendix.
NHS England Accessible Information Standard Pilot Study Berkshire Healthcare NHS Foundation Trust February – March 2015 Authors Warren Oldreive Specialist Speech and Language Therapist Mary Waight Clinical Specialist Occupational Therapist Background to pilot This document summarises how we have been modifying our practice to ensure that we maximise patient engagement and involvement though appropriate information provision. This work started through direct clinic practice and over time evolved into the creation of an ‘Information Pathway’ and a number of novel approaches and models. This report includes both work undertaken specifically during the trial period and preceding this frame. It also refers to related developments that are summarised below. This will include qualitative data comprising case studies and limited quantitative date before closing with lessons learned and implications for future practice and information planning. Key developments: These developments arose out of 5 years work looking at ways of making information accessible to people with learning disabilities principally using Computer Aided Information (CADI) – Process by which a voice output communication aid is used to provide information where people are unable to read. This includes the use of relevant multi-media including video and/or music. This approach was developed due to the poor to non-existent literacy skills of people with learning disabilities. Information pathway (publication a) – a process that can be used to inform the process of information provision. Crucially this to include a process of target setting and review to evaluate success – copy in appendix. Information Passport – The document that can be used to summarise key requirements that can support adequate provision and the record of previous targets. To include key details: sensory; physical literacy and other cognitive needs. This document aims to be shared digitally - copy in appendix.
access-info-std-rep-berkshire.docx