Cth Australian Human People can raise The organisation None. Rights complaints relating to will retain Commission allegations of jurisdiction discrimination under during transition the Disability to the NDIS. Discrimination Act (Cth). 1992 Cth National Disability DSS administers a Unknown. Unknown. Abuse and national hotline Neglect Hotline service designed to enable the reporting of abuse and neglect of people with disability in Commonwealth, state and territory funded disability services. This service facilitates appropriate referrals. Cth Complaints DSS administers this Unknown. DES will not fall Resolution and complaints resolution within the Referral Service and referral service jurisdiction of the (CRRS) for people with NDIS disability who use Commission. Disability Employment Services (DES), ADE will fall Australian Disability within jurisdiction Enterprises (ADE) of the NDIS and/or Disability Commission. Advocacy Services. NSW The Department People with disability The organisation To the extent that of Family & can raise a complaint will retain disability services Community for internal review that jurisdiction transition to the Services (FACS) relates to social during transition NDIS, complaint housing, child to the NDIS. jurisdiction will protection, assisted move to the boarding houses and NDIS privacy. Commission. NSW NSW People with disability The organisation To the extent that Ombudsman can a complaint will retain disability services concerning NSW jurisdiction transition to the State government during transition NDIS, the departments. to the NDIS. Ombudsman will The Ombudsman also not have investigates incidents oversight of of or neglect of disability people in services. accommodation, monitor service providers and has a death review function. NSW People with disability The organisation None. can utilise the will retain Board (ADB) complaint handling, jurisdiction
Cth Australian Human Rights Commission People can raise complaints relating to allegations of discrimination under the Disability Discrimination Act 1992 (Cth). The organisation will retain jurisdiction during transition to the NDIS. None. Cth National Disability Abuse and Neglect Hotline DSS administers a national hotline service designed to enable the reporting of abuse and neglect of people with disability in Commonwealth, state and territory funded disability services. This service facilitates appropriate referrals. Unknown. Unknown. Cth Complaints Resolution and Referral Service (CRRS) DSS administers this complaints resolution and referral service for people with disability who use Disability Employment Services (DES), Australian Disability Enterprises (ADE) and/or Disability Advocacy Services. Unknown. DES will not fall within the jurisdiction of the NDIS Commission. ADE will fall within jurisdiction of the NDIS Commission. NSW The Department of Family & Community Services (FACS) People with disability can raise a complaint for internal review that relates to social housing, child protection, assisted boarding houses and privacy. The organisation will retain jurisdiction during transition to the NDIS. To the extent that disability services transition to the NDIS, complaint jurisdiction will move to the NDIS Commission. NSW NSW Ombudsman People with disability can a complaint concerning NSW State government departments. The Ombudsman also investigates incidents of or neglect of people in accommodation, monitor service providers and has a death review function. The organisation will retain jurisdiction during transition to the NDIS. To the extent that disability services transition to the NDIS, the Ombudsman will not have oversight of disability services. NSW Board (ADB) People with disability can utilise the complaint handling, The organisation will retain jurisdiction None.
AHRC_report_VAPWD_2018.docx