M&L 7383, Autumn 2017 Session 1 Reading List – – Supply Chain Management: Course Introduction; Applied Supply Chain Consulting Project; Customer Relationship Management and Supplier Relationship Management Chapter 1. 1. Supply Chain Management: Processes, Partnerships, Performance, Supply Chapter 2. Chain Management: Processes, Partnerships, Performance, Supply Chain Management: Processes, Partnerships, Performance, Chapter 3. Customer Service Management; Demand Management; and Order Fulfillment Supply Chain Management: Processes, Partnerships, Performance, Chapter 4. Supply Chain Management: Processes, Partnerships, Performance, Chapter 5. Supply Chain Management: Processes, Partnerships, Performance, Chapter 6. Staple Yourself to an Order Benson Shapiro, Rangan Kasturi and John Sviokla. Harvard – Business Review, Vol. 82, No. 7/8, pp. 162-171. Manufacturing Flow Management; Product Development & Commercialization; and Returns Management Supply Chain Management: Processes, Partnerships, Performance, Chapter 7. Supply Chain Management: Processes, Partnerships, Performance, Chapter 8. Supply Chain Management: Processes, Partnerships, Performance, Chapter 9. Supply Chain Risk and Resiliency; and Applied Supply Chain Consulting Project Status Reports Joseph Fiksel, Mikaella Polyviou, Keely Croxton, and Risk to Timothy Pettit. “From Resilience: Learning to Deal with (2014). MIT Sloan Management Review, Disruption.” Implementing & Sustaining the Supply Chain Management Processes; and Global Supply Chain Simulation Debrief Supply Chain Management: Processes, Partnerships, Performance, Chapter 10. Supply Chain Management: Processes, Partnerships, Performance, Chapter 13. Building High Performance Business Relationships; and Applied Supply Chain Consulting 14. Supply Chain Management: Processes, Partnerships, Performance, Chapter 15. 15. Supply Chain Management: Processes, Partnerships, Performance, Chapter 16. 16. Douglas M. Lambert and A. Michael Knemeyer, in Harvard “We’re This Together,” Business Review, Vol. 82, No. 12 (2004), pp. 114-122.
M&L 7383, Autumn 2017 – Session 1 – Reading List Supply Chain Management: Course Introduction; Applied Supply Chain Consulting Project; Customer Relationship Management and Supplier Relationship Management 1. Supply Chain Management: Processes, Partnerships, Performance, Chapter 1. Supply Chain Management: Processes, Partnerships, Performance, Chapter 2. Supply Chain Management: Processes, Partnerships, Performance, Chapter 3. Customer Service Management; Demand Management; and Order Fulfillment Supply Chain Management: Processes, Partnerships, Performance, Chapter 4. Supply Chain Management: Processes, Partnerships, Performance, Chapter 5. Supply Chain Management: Processes, Partnerships, Performance, Chapter 6. Staple Yourself to an Order – Benson Shapiro, Rangan Kasturi and John Sviokla. Harvard Business Review, Vol. 82, No. 7/8, pp. 162-171. Manufacturing Flow Management; Product Development & Commercialization; and Returns Management Supply Chain Management: Processes, Partnerships, Performance, Chapter 7. Supply Chain Management: Processes, Partnerships, Performance, Chapter 8. Supply Chain Management: Processes, Partnerships, Performance, Chapter 9. Supply Chain Risk and Resiliency; and Applied Supply Chain Consulting Project Status Reports Joseph Fiksel, Mikaella Polyviou, Keely Croxton, and Timothy Pettit. “From Risk to Resilience: Learning to Deal with Disruption.” MIT Sloan Management Review, (2014). Implementing & Sustaining the Supply Chain Management Processes; and Global Supply Chain Simulation Debrief Supply Chain Management: Processes, Partnerships, Performance, Chapter 10. Supply Chain Management: Processes, Partnerships, Performance, Chapter 13. Building High Performance Business Relationships; and Applied Supply Chain Consulting 14. Supply Chain Management: Processes, Partnerships, Performance, Chapter 15. 15. Supply Chain Management: Processes, Partnerships, Performance, Chapter 16. 16. Douglas M. Lambert and A. Michael Knemeyer, “We’re in This Together,” Harvard Business Review, Vol. 82, No. 12 (2004), pp. 114-122.
7383autumn2017session1knemeyer.docx