Task / Activity: Location: Off site (client visits) Department: Main hazards Controls required Action required Consider people and any Consider appropriate physical controls and Any further action hazards. procedure. Affecting Lone working activities are avoided where More consideration should be given to staff at practicable. increased risk such as new or expectant Visiting staff. mothers. Inexperienced employees are not given lone Hazards working assignments. All staff to be made familiar with lone working procedures. Accident / injury, delayed Where practicable time spent working alone is assistance in emergency. reduced to a minimum. Response procedure in event of overdue contact required. Physical assault / verbal abuse Mobile phone made available, charged and switched on. Recognising signs of aggression and avoiding / de-escalating training should be considered. Agreed schedule times and location of visits – to be known.
Task / Activity: Location: Off site (client visits) Department: Main hazards Controls required Action required Consider people and any hazards. Consider appropriate physical controls and procedure. Any further action Affecting Visiting staff. Hazards Accident / injury, delayed assistance in emergency. Physical assault / verbal abuse Lone working activities are avoided where practicable. Inexperienced employees are not given lone working assignments. Where practicable time spent working alone is reduced to a minimum. Mobile phone made available, charged and switched on. Agreed schedule – times and location of visits to be known. More consideration should be given to staff at increased risk such as new or expectant mothers. All staff to be made familiar with lone working procedures. Response procedure in event of overdue contact required. Recognising signs of aggression and avoiding / de-escalating training should be considered.
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