2.2 All service users are GI Care management staff Jan 2014 have access - Ensure “I provided with Support planners to information has information on been provided ’How you can get choice and information via Framework i control of about care and monitoring your care’. support which is consistent, accurate, accessible and up to date.” 2.3 Everyone we support will GI Frameworki team Jan 2014 can speak to - Ensure “I be provided with a key people who information has worker name and know been provided contact number for their something via Framework i about care and care and support. monitoring support and can make things happen.” 2.4 As part of the service GI/ CJ Care management staff Sept 2013 have the - More usage at “I redesign programme to information and the Link Centre support I need make service Prevention services - Increase in users/carers aware of in order to use of support/preventative remain as preventative services available. independent as services possible.” 2.5 The 'Did You Know' CJ Provider services Jan 2014 have access - Production of “I brochure is to be revised to web based as a web-based guide information service. It information
2.2 All service users are provided with information on ’How you can get choice and control of your care’. GI Care management staff Support planners Jan 2014 “I have access to information about care and support which is consistent, accurate, accessible and up to date.” - Ensure information has been provided via Framework i monitoring 2.3 Everyone we support will be provided with a key worker name and contact number for their care and support. GI Frameworki team Jan 2014 “I can speak to people who know something about care and support and can make things happen.” - Ensure information has been provided via Framework i monitoring 2.4 As part of the service redesign programme to make service users/carers aware of support/preventative services available. GI/ CJ Care management staff Prevention services Sept 2013 “I have the information and support I need in order to remain as independent as possible.” - More usage at the Link Centre - Increase in use of preventative services 2.5 The 'Did You Know' brochure is to be revised as a web-based information service. It CJ Provider services Jan 2014 “I have access to information - Production of web based guide
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