communications on ICE regarding AODA and Student Affairs accessibility issues are posted on ICE as soon as accessibility issues they are received. 4c) Develop an institutional Feedback policy Communications In DC Cares was launched in November 2012. and procedure. & Marketing progress 4d) Adhere to the Notice of Service Disruption Office of CFO The accessibility web-site currently hosts notices procedure to ensure accurate and timely related to service disruption. messaging of current and upcoming service disruptions is posted on the Accessibility site. 4e) Relocate Notice of service disruption to a Communications Notice of service disruption is placed on the footer more visible location on the college website. & Marketing of the DC website (). 4f) Create and post a message on the main Office of VP, Completed May 28, 2012 page of the Accessibility website indicating that Student Affairs any documents required by the Customer Service Standard are available upon request and can be provided in a format that takes a person’s disability into account. 4g) Develop a procedural guide that includes a Office of VP, Completed Updated the Policy Development Policy to list of AODA standards requirements to be used Student Affairs incorporate AODA considerations as one of the during the creation of new institutional policies policy statements. and procedures to ensure AODA compliance. 4h) Review and update Accessibility website Office of VP, Completed Changes have been made within ICE and on pages Student Affairs college web-site. Accessibility feedback will be Communications streamlined with DC Cares feedback in 2013. & Marketing 4i) Create and implement follow-up process for Office of VP, Completed DC Cares feedback will be sent directly to the outstanding items within the Accessibility Student Affairs implied service provider on campus with a CC to Incidents report the VPSA office. Objective 2: Develop and Implement a College Mental Health Strategy Goals: Durham College will aim to continue to work toward mental health awareness initiatives and supports on campus. Work in this area for the current planning year will center on the goals outlined below. Initiative Department Status Progress to Date/Planned Adjustments
communications on ICE regarding AODA and accessibility issues Student Affairs accessibility issues are posted on ICE as soon as they are received. 4c) Develop an institutional Feedback policy and procedure. Communications & Marketing In progress DC Cares was launched in November 2012. 4d) Adhere to the Notice of Service Disruption procedure to ensure accurate and timely messaging of current and upcoming service disruptions is posted on the Accessibility site. Office of CFO The accessibility web-site currently hosts notices related to service disruption. 4e) Relocate Notice of service disruption to a more visible location on the college website. Communications & Marketing Notice of service disruption is placed on the footer of the DC website (). 4f) Create and post a message on the main page of the Accessibility website indicating that any documents required by the Customer Service Standard are available upon request and can be provided in a format that takes a person’s disability into account. Office of VP, Student Affairs Completed May 28, 2012 4g) Develop a procedural guide that includes a list of AODA standards requirements to be used during the creation of new institutional policies and procedures to ensure AODA compliance. Office of VP, Student Affairs Completed Updated the Policy Development Policy to incorporate AODA considerations as one of the policy statements. 4h) Review and update Accessibility website pages Office of VP, Student Affairs Communications & Marketing Completed Changes have been made within ICE and on college web-site. Accessibility feedback will be streamlined with DC Cares feedback in 2013. 4i) Create and implement follow-up process for outstanding items within the Accessibility Incidents report Office of VP, Student Affairs Completed DC Cares feedback will be sent directly to the implied service provider on campus with a CC to the VPSA office. Objective 2: Develop and Implement a College Mental Health Strategy Goals: Durham College will aim to continue to work toward mental health awareness initiatives and supports on campus. Work in this area for the current planning year will center on the goals outlined below. Initiative Department Status Progress to Date/Planned Adjustments
Accessbility-Plan-2013-14.docx