public or other third parties, their service animals except where the animal is with them in areas excluded by law, and is this that are open to the included in your policies, practices public or other third and procedures? [s. 4(2) & (7)] parties. b) If a service animal is excluded 2010: YES – Durham 2012: YES by law from your premises, does College’s institutional your organization ensure that policies ensure that alternate measures are available alternate measures to enable the person to access will be made for your goods or services? [s. 4(3)] persons with disabilities to access goods and services if a service animal is excluded by law from a portion of the premises. 6. Does your organization permit 2010: YES 2012: YES people with disabilities to enter the parts of your premises that are open to the public or other third parties with their support person, and provide notice of any fee charged for the support person, and is this included in your policies, practices and procedures? [s. 4(4) (6) & (7)] 7. Does your organization post a 2010: YES – Durham 2012: YES - The notice at a conspicuous place on College has developed institution has created your premises, on your website, a notice of disruption a notice of service or by another reasonable method, operational disruption procedure. of any temporary disruption in procedures. The Disruptions are posted facilities or services that people college’s accessibility on the Notice of with disabilities usually use to website and main Service Disruption access your organization’s goods website will have an page of the college’s or services, including the reason, area dedicated to Accessibility website duration and any alternatives notice of services and they are marked available? [s. 5(1) (2) & (3)] disruptions. Measures at the affected are currently in place location(s). However, to ensure temporary there have been disruptions are clearly instances when service marked at the disruptions were not affected location(s). posted on the site in advance of the occurrence nor in the case of a
public or other third parties, except where the animal is excluded by law, and is this included in your policies, practices and procedures? [s. 4(2) & (7)] their service animals with them in areas that are open to the public or other third parties. b) If a service animal is excluded by law from your premises, does your organization ensure that alternate measures are available to enable the person to access your goods or services? [s. 4(3)] 2010: YES – Durham College’s institutional policies ensure that alternate measures will be made for persons with disabilities to access goods and services if a service animal is excluded by law from a portion of the premises. 2012: YES 6. Does your organization permit people with disabilities to enter the parts of your premises that are open to the public or other third parties with their support person, and provide notice of any fee charged for the support person, and is this included in your policies, practices and procedures? [s. 4(4) (6) & (7)] 2010: YES 2012: YES 7. Does your organization post a notice at a conspicuous place on your premises, on your website, or by another reasonable method, of any temporary disruption in facilities or services that people with disabilities usually use to access your organization’s goods or services, including the reason, duration and any alternatives available? [s. 5(1) (2) & (3)] 2010: YES – Durham College has developed a notice of disruption operational procedures. The college’s accessibility website and main website will have an area dedicated to notice of services disruptions. Measures are currently in place to ensure temporary disruptions are clearly marked at the affected location(s). 2012: YES - The institution has created a notice of service disruption procedure. Disruptions are posted on the Notice of Service Disruption page of the college’s Accessibility website and they are marked at the affected location(s). However, there have been instances when service disruptions were not posted on the site in advance of the occurrence nor in the case of a
Accessibility-Plan-2012-Final.docx