customer service. Skills Memory & Reminiscence Therapy Staff Training Results Based Accountability Age Concern Torfaen continually Equality Act provides appropriate training, to Emergency First Aid at enable its staff to deliver services work to the best of their abilities. End of Life Care Specialist courses attended by staff: Training provided in-house Level 2 Food Safety (QCA Dementia & Basic Activities Accredited) Team Building Sustainability Planning Sensory Awareness Advantage products – Data Protection Stannah Stairlifts & Golden Induction Charter Health & Safety Making the most of your Charity Log money Personal Safety Gwent Frailty Awareness ITC Compliance Financial – Standards Authority We invested a total of £7539 in Supporting People training for our staff and Outcomes Framework volunteers Charity Log Scheduling & – Invoicing Mentoring & Befriending Foundation Quality Mark & Approved Provider Standards Protection of Vulnerable Adults Awareness, Levels – 2 & 3 Self Harm Driving Awareness Alternative Office – Pension Service Management & Leadership
customer service. Staff Training Age Concern Torfaen continually provides appropriate training, to enable its staff to deliver services to the best of their abilities. Specialist courses attended by staff: Level 2 Food Safety (QCA Accredited) Sustainability Planning Advantage products – Stannah Stairlifts & Golden Charter Making the most of your money Gwent Frailty Awareness ITC Compliance – Financial Standards Authority Supporting People Outcomes Framework Charity Log – Scheduling & Invoicing Mentoring & Befriending Foundation Quality Mark & Approved Provider Standards Protection of Vulnerable Adults – Awareness, Levels 2 & 3 Self Harm Driving Awareness Alternative Office – Pension Service Management & Leadership Skills Memory & Reminiscence Therapy Results Based Accountability Equality Act Emergency First Aid at work End of Life Care Training provided in-house Dementia & Basic Activities Team Building Sensory Awareness Data Protection Induction Health & Safety Charity Log Personal Safety We invested a total of £7539 in training for our staff and volunteers
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