RATING ACTION ITEM HAZARD(S) POTENTIAL RISK(S) POTENTIAL RISK CONTROL(S) RESPONSIBLE (1A) TAKEN Moving car Moving car in Could crash into Only move car during bump in / bump during bump crowded area humans, other cars out times in / bump out Moving car under and/or objects Obey the speed limit of 5km/h fatigue Ensure driver is in appropriate state to drive (alertness, reflex’s, etc.) Long distance Driving under Falling asleep at the Ensure a good night sleep before the travel to fatigue wheel resulting in market day market crash Only drive under appropriate conditions and if safe to do so Take turns driving if possible Power nap if feeling drowsy Gazebo / Movement during If not erected Freestanding gazebos are to have all Marquee / high winds correctly it may legs secured and weighted down with Trestle Tables Manual labour collapse causing no less than 20kg. / Shelves Pieces falling off injury or damages Ensure weight limits are identified and Movement during adhered to high winds causing Manufactures instructions to be injury or damage followed during assembly and dissemble Check with market staff if unsure Theft Customers Customers stealing Have an action plan in place in case a stealing items from items from stall theft occurs stall Confrontation Set up stall, including staff location to have a good view of stock and customers Dehydration / Human body being Dehydration Wear loose-fitting, lightweight clothing Sunstroke exposed to direct Elevated body Wear sunscreen / hat sunrays for an temperature Drink plenty of water extended period of Fainting Never leave anybody in a parked car time Potentially fatal Take time away from the sun when possible Aggressive Aggressive Physical assault of General three step method of dealing customer / confrontations stall holder with aggressive customer through member of the Verbal assault of negotiation includes: 1. Listen, 2. Show public stall holder empathy, 3. Find a resolution Notify market staff for assistance Call market staff mobile (number below) Market Event Day Mobile: 0427 429 652 Emergency Services: 000
ITEM HAZARD(S) POTENTIAL RISK(S) POTENTIAL RISK CONTROL(S) RATING (1A) ACTION TAKEN RESPONSIBLE Moving car during bump in / bump out Moving car in crowded area Moving car under fatigue Could crash into humans, other cars and/or objects Only move car during bump in / bump out times Obey the speed limit of 5km/h Ensure driver is in appropriate state to drive (alertness, reflex’s, etc.) Long distance travel to market Driving under fatigue Falling asleep at the wheel resulting in crash Ensure a good night sleep before the market day Only drive under appropriate conditions and if safe to do so Take turns driving if possible Power nap if feeling drowsy Gazebo / Marquee / Trestle Tables / Shelves Movement during high winds Manual labour Pieces falling off If not erected correctly it may collapse causing injury or damages Movement during high winds causing injury or damage Freestanding gazebos are to have all legs secured and weighted down with no less than 20kg. Ensure weight limits are identified and adhered to Manufactures instructions to be followed during assembly and dissemble Check with market staff if unsure Theft Customers stealing items from stall Customers stealing items from stall Confrontation Have an action plan in place in case a theft occurs Set up stall, including staff location to have a good view of stock and customers Dehydration / Sunstroke Human body being exposed to direct sunrays for an extended period of time Dehydration Elevated body temperature Fainting Potentially fatal Wear loose-fitting, lightweight clothing Wear sunscreen / hat Drink plenty of water Never leave anybody in a parked car Take time away from the sun when possible Aggressive customer / member of the public Aggressive confrontations Physical assault of stall holder Verbal assault of stall holder General three step method of dealing with aggressive customer through negotiation includes: 1. Listen, 2. Show empathy, 3. Find a resolution Notify market staff for assistance Call market staff mobile (number below) Market Event Day Mobile: 0427 429 652 Emergency Services: 000
8d50cb89ea79ce7-belmontmarketstallholderriskassessment.docx