Team workflow for action mapping DRAFT 4 May 2016 # Date Task ID SME Client Users Result 1 Write the measurable goal of Goal statement the project Tool: goal template 2 List specific things people ? ? Prioritized list of behaviors need to do on the job to reach Tool: action map the goal 3 For each high-priority ? ? Notes about solutions behavior: Why aren't people Tool: problem analysis flowchart, action map doing it? What makes it hard? Is training really part of the solution? If yes, continue. If not, stop and implement the non-training solutions identified in step 3. 4 Brainstorm activity ideas for ? Notes (not scripts) for training behaviors that can be activities and supporting info improved with training Tool: action map 5 Write and prototype a typical Script and working mockup of activity one activity Tool: activity planner 6 Review and refine prototype Additional drafts of the prototype 7 Approve prototype Prototype activity that acts as a model for future activities 8 Outline the project High-level outline of solutions (not a script) Tool: project outline template 9 Approve the outline Approved outline of the project 10 Begin to implement ? ? Non-training solutions begin to solutions and be implemented in the prepare managers workplace 11 Produce the activity that was One activity produced using the prototyped style or technique identified in the outline 12 Approve the produced Approved activity that models activity the look and feel 13 Write a small batch of Full scripts for a few activities activities (maybe 3-4) Tool: activity planner 14 Approve the activity scripts Approved batch of scripts
Team workflow for action mapping DRAFT 4 May 2016 # Date Task ID SME Client Users Result 1 Write the measurable goal of the project Goal statement Tool: goal template 2 List specific things people need to do on the job to reach the goal ? ? Prioritized list of behaviors Tool: action map 3 For each high-priority behavior: Why aren't people doing it? What makes it hard? ? ? Notes about solutions Tool: problem analysis flowchart, action map Is training really part of the solution? If yes, continue. If not, stop and implement the non-training solutions identified in step 3. 4 Brainstorm activity ideas for behaviors that can be improved with training ? Notes (not scripts) for training activities and supporting info Tool: action map 5 Write and prototype a typical activity Script and working mockup of one activity Tool: activity planner 6 Review and refine prototype Additional drafts of the prototype 7 Approve prototype Prototype activity that acts as a model for future activities 8 Outline the project High-level outline of solutions (not a script) Tool: project outline template 9 Approve the outline Approved outline of the project 10 Begin to implement solutions and prepare managers ? ? Non-training solutions begin to be implemented in the workplace 11 Produce the activity that was prototyped One activity produced using the style or technique identified in the outline 12 Approve the produced activity Approved activity that models the look and feel 13 Write a small batch of activities (maybe 3-4) Full scripts for a few activities Tool: activity planner 14 Approve the activity scripts Approved batch of scripts
action-mapping-workflow-draft.docx