assigned. Selecting certain outcomes will exclude the case from the report. (Contact Civil Operations to enquire if a case meets this criteria) Cases Closed by Gives a breakdown of the cases Case was closed in the Type closed by type in the twelve last twelve months months prior to the report being Case has a solicitor run. This then is further broken assigned broken down by how long these Cases where the cases were open for (in years). milestone "First This is a point in time report. Consultation in Attended” the workflow APP003.First Consultation or “Client Attends for Second in the Consultation” workflow APP006.Awaiting Second Consultation is Completed, or the case type is “Conveyancing – Family or Law” “Conveyancing – Law” A first consultation or second consultation has been held, or the case is a conveyancing case. Selecting certain outcomes will exclude the case from the report. (Contact Civil Operations to enquire if a case meets this criteria) Solicitor Inactive Lists the cases in the law centre A solicitor has been Open Files where there has been no activity assigned on the case for at least six months. The case is not closed. Note that means that “activity” something on the file must be changed a milestone ticked, a – document added, and appointment created etc. Merely accessing the file will not register as an activity. Case Status Lists the number of cases on hand Cases where the in the law centre by each case milestone "First status on the system. This is a Consultation in Attended” point in time report. Cases with no the workflow case status will appear as APP003.First “No Workflow Consultation or Assigned” “Client Attends for Second in the Consultation” workflow APP006.Awaiting Second Consultation is Completed, or the case type is “Conveyancing – Family or Law”
assigned. Selecting certain outcomes will exclude the case from the report. (Contact Civil Operations to enquire if a case meets this criteria) Cases Closed by Type Gives a breakdown of the cases closed by type in the twelve months prior to the report being run. This then is further broken broken down by how long these cases were open for (in years). This is a point in time report. Case was closed in the last twelve months Case has a solicitor assigned Cases where the milestone "First Consultation Attended” in the workflow APP003.First Consultation or “Client Attends for Second Consultation” in the workflow APP006.Awaiting Second Consultation is Completed, or the case type is “Conveyancing – Family Law” or “Conveyancing – Law” A first consultation or second consultation has been held, or the case is a conveyancing case. Selecting certain outcomes will exclude the case from the report. (Contact Civil Operations to enquire if a case meets this criteria) Solicitor Inactive Open Files Lists the cases in the law centre where there has been no activity on the case for at least six months. Note that “activity” means that something on the file must be changed – a milestone ticked, a document added, and appointment created etc. Merely accessing the file will not register as an activity. A solicitor has been assigned The case is not closed. Case Status Lists the number of cases on hand in the law centre by each case status on the system. This is a point in time report. Cases with no case status will appear as “No Workflow Assigned” Cases where the milestone "First Consultation Attended” in the workflow APP003.First Consultation or “Client Attends for Second Consultation” in the workflow APP006.Awaiting Second Consultation is Completed, or the case type is “Conveyancing – Family Law” or
administrative-procedures-handbook-11th-edition-reissue-july-18.docx