coverage and availability. Greater visibility would help consumers who are struggling to get connected to know where to turn to. Six helpful steps if you can’t get a broadband service Below is a shortened version of our online resource. For more information, go to: Waiting list Ask your provider if you can be added to a waiting list for services in the future. Providers should keep your address and notify you when services become available. Check other fixed providers If one retail service provider (RSP) says they can’t provide you with services, other RSPs might be able to give you a service. There are a number of companies that have their own ADSL equipment. Below is a list of such companies that may have services available in your area: Aussie Broadband EFTel iiNet Internode My Soul (NSW) OnTheNet (Queensland) Optus Primus Telstra TPG There may also be other fixed line networks that operate in your area that you may be able to use, including: iiNet VDSL2 (ACT) Optus Cable (Sydney, Melbourne, Brisbane) Telstra (Velocity, South Brisbane, Cable) Wondercom FTTB If you are in a new development you may have access to other networks. You can check the Government’s new developments map to see if you are covered (nationalmap.gov.au). Check fixed wireless options Fixed wireless broadband options, where an antenna is installed on your house, may be a valid alternative for you. There are a range of providers that offer services in different areas around the country. Go to the website for more information on these RSPs: accan.org.au/get-connected.
coverage and availability. Greater visibility would help consumers who are struggling to get connected to know where to turn to. Six helpful steps if you can’t get a broadband service Below is a shortened version of our online resource. For more information, go to: Waiting list Ask your provider if you can be added to a waiting list for services in the future. Providers should keep your address and notify you when services become available. Check other fixed providers If one retail service provider (RSP) says they can’t provide you with services, other RSPs might be able to give you a service. There are a number of companies that have their own ADSL equipment. Below is a list of such companies that may have services available in your area: Aussie Broadband EFTel iiNet Internode My Soul (NSW) OnTheNet (Queensland) Optus Primus Telstra TPG There may also be other fixed line networks that operate in your area that you may be able to use, including: iiNet VDSL2 (ACT) Optus Cable (Sydney, Melbourne, Brisbane) Telstra (Velocity, South Brisbane, Cable) Wondercom FTTB If you are in a new development you may have access to other networks. You can check the Government’s new developments map to see if you are covered (nationalmap.gov.au). Check fixed wireless options Fixed wireless broadband options, where an antenna is installed on your house, may be a valid alternative for you. There are a range of providers that offer services in different areas around the country. Go to the website for more information on these RSPs: accan.org.au/get-connected.
ACCAN%20Summer%202017%20Magazine%20-%20Accessible%20Version.docx