Brief Analysis Overall, students report high satisfaction based on the measurements of this survey. Using the percentages on the responses, ECC advising, both General Advisors and Faculty Members, earned an for this registration period. “A” The number of students who use General Advisors is high. When considering that the Students Service Center exclusively uses General Advisors and the Rolla and Sullivan sites primarily use General Advisors, 65.6% of ECC students who responded to this survey used a General Advisor resource to enroll for Spring 2014. (Note: The question asks for that in an inflated total percentage response of 107.3%) “all apply,” resulting Students want more choices and options. Although 86.7% of responding students said that they were presented choices and options for their academic program, it is noteworthy that this was lower than all but one of the other measures. Presenting greater variety for students (more available class times, greater variety of classes, Fact Sheets which allow for increased flexibility to satisfy degree requirements, etc.) may assist in students being more satisfied with the advisement process. Students want to feel valued. This observation is based on the narrative comments from students. Students who perceive that they are important and respected tended to report higher satisfaction with the advisement process. (see the “Narrative Responses” summaries for more detail) The Advising Syllabus is underused. Ironically, what scored lowest in the survey was the awareness of the Advising Syllabus. 43.1% of students who responded students’ stated they were not familiar with it. The Advising Syllabus is presented to all incoming students via a New Student Folder and it is available online under the Advising Resources webpage tab. All advisors should be encouraged to use this tool as a reference.
Brief Analysis Overall, students report high satisfaction based on the measurements of this survey. Using the percentages on the responses, ECC advising, both General Advisors and Faculty Members, earned an “A” for this registration period. The number of students who use General Advisors is high. When considering that the Students Service Center exclusively uses General Advisors and the Rolla and Sullivan sites primarily use General Advisors, 65.6% of ECC students who responded to this survey used a General Advisor resource to enroll for Spring 2014. (Note: The question asks for “all that apply,” resulting in an inflated total percentage response of 107.3%) Students want more choices and options. Although 86.7% of responding students said that they were presented choices and options for their academic program, it is noteworthy that this was lower than all but one of the other measures. Presenting greater variety for students (more available class times, greater variety of classes, Fact Sheets which allow for increased flexibility to satisfy degree requirements, etc.) may assist in students being more satisfied with the advisement process. Students want to feel valued. This observation is based on the narrative comments from students. Students who perceive that they are important and respected tended to report higher satisfaction with the advisement process. (see the “Narrative Responses” summaries for more detail) The Advising Syllabus is underused. Ironically, what scored lowest in the survey was the students’ awareness of the Advising Syllabus. 43.1% of students who responded stated they were not familiar with it. The Advising Syllabus is presented to all incoming students via a New Student Folder and it is available online under the Advising Resources webpage tab. All advisors should be encouraged to use this tool as a reference.
Advising%20Survey%20Rpt%20SP14docx.docx