Objective Measures of Success Action Steps/Responsible Party Create new Are the new slots Elizabeth appointment slots created? Fill new appointment Are the slots being EHC Providers/Front slots with EHC patients filled? Desk Reduce ER Visits Patients seen for new Kim Monday appointments are not seen in the ED Patients become PCP keeps both BVCHC: Tracking and established with PCP appointments. Monday reminding patients urgent appointment and 2nd new patient Patients: Keep appointment appointments
Objective Measures of Success Action Steps/Responsible Party Create new appointment slots Are the new slots created? Elizabeth Fill new appointment slots with EHC patients Are the slots being filled? EHC Providers/Front Desk Reduce ER Visits Patients seen for new Monday appointments are not seen in the ED Kim Patients become established with PCP PCP keeps both appointments. Monday urgent appointment and 2nd new patient appointment BVCHC: Tracking and reminding patients Patients: Keep appointments
A3%20-%20Blackstone%20Valley%20Community%20Health%20-%20Increasing%20Appointment%20Access%20for%20EHC%20Patients.docx