Recognition Volunteers provide valued services to the Board and the Lord Howe Island community. They must be given informal and formal recognition by the Board for their involvement. Examples of volunteer recognition include: expression of thanks at the end of each activity, a Certificate or letter of appreciation; recognition on the Board website or equivalent. Volunteer feedback and dispute resolution The Board volunteer supervisor will provide feedback on the volunteer’s performance. Volunteers will also be invited to provide feedback on their volunteer experience. Board volunteer supervisors retain the authority to exclude volunteers from participation in projects on health and safety grounds. All efforts to resolve disputes should be made as promptly as possible by the Board volunteer supervisor or relevant manager. The Board’s internal grievance procedures do not apply to volunteers. Ceasing the volunteer agreement The Board has the right to terminate volunteers at any time at the discretion of the LHIB. Ceasing the volunteer agreement should be undertaken in a professional manner involving verbal discussions initially, timeframes to improve the situation and then (if still required) a letter of termination. Monitoring and evaluation Volunteer projects will be monitored, reviewed and evaluated annually as part of the Lord Howe Island Board Annual Report process. The total financial value of their in kind contribution will be included in this reporting process. The annual evaluation of volunteer programs will include a summary of volunteer activities, the volunteer and staff hours spent on undertaking the activity, the success, any difficulties faced and opportunities for change. Volunteers should be provided and opportunity to provide feedback on their experience. Financial management of volunteer programs Expenses that are incurred in recruiting volunteers, processing applications, obtaining Ministerial approval and paying for flights and accommodation will be covered by Program budgets Reimbursement of any out-of-pocket expenses incurred by volunteers will be subject to Board delegation / procurement arrangements. The Friends of Lord Howe Island rely on participants to pay their own costs to participate in a week long volunteer program. The Board acknowledges the high costs associated with non resident volunteers coming to the Island and may assist with external grant applications and other cost saving initiatives to help reduce volunteer expenses. Risk Management Risk analysis and supervision Risk analysis will be undertaken on all Board volunteer projects to ensure the health and
Recognition Volunteers provide valued services to the Board and the Lord Howe Island community. They must be given informal and formal recognition by the Board for their involvement. Examples of volunteer recognition include: expression of thanks at the end of each activity, a Certificate or letter of appreciation; recognition on the Board website or equivalent. Volunteer feedback and dispute resolution The Board volunteer supervisor will provide feedback on the volunteer’s performance. Volunteers will also be invited to provide feedback on their volunteer experience. Board volunteer supervisors retain the authority to exclude volunteers from participation in projects on health and safety grounds. All efforts to resolve disputes should be made as promptly as possible by the Board volunteer supervisor or relevant manager. The Board’s internal grievance procedures do not apply to volunteers. Ceasing the volunteer agreement The Board has the right to terminate volunteers at any time at the discretion of the LHIB. Ceasing the volunteer agreement should be undertaken in a professional manner involving verbal discussions initially, timeframes to improve the situation and then (if still required) a letter of termination. Monitoring and evaluation Volunteer projects will be monitored, reviewed and evaluated annually as part of the Lord Howe Island Board Annual Report process. The total financial value of their in kind contribution will be included in this reporting process. The annual evaluation of volunteer programs will include a summary of volunteer activities, the volunteer and staff hours spent on undertaking the activity, the success, any difficulties faced and opportunities for change. Volunteers should be provided and opportunity to provide feedback on their experience. Financial management of volunteer programs Expenses that are incurred in recruiting volunteers, processing applications, obtaining Ministerial approval and paying for flights and accommodation will be covered by Program budgets Reimbursement of any out-of-pocket expenses incurred by volunteers will be subject to Board delegation / procurement arrangements. The Friends of Lord Howe Island rely on participants to pay their own costs to participate in a week long volunteer program. The Board acknowledges the high costs associated with non resident volunteers coming to the Island and may assist with external grant applications and other cost saving initiatives to help reduce volunteer expenses. Risk Management Risk analysis and supervision Risk analysis will be undertaken on all Board volunteer projects to ensure the health and
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