Key Processes: Alpha Users Early Service Consumers that have a business need to • begin early use of service Service is not yet deployed nor fully supported: • Training may or may not be available – Incomplete/unstable environments – support model – “Best Effort” Effort matures over time and service nears deployment – readiness Reconfiguration or Refactoring may be needed as • processes and standards are defined Required to collaborate, provide feedback and work • closely with Service Owner 12
Key Processes: Alpha Users • Early Service Consumers that have a business need to begin early use of service • Service is not yet deployed nor fully supported: – Training may or may not be available – Incomplete/unstable environments – “Best Effort” support model – Effort matures over time and service nears deployment readiness • Reconfiguration or Refactoring may be needed as processes and standards are defined • Required to collaborate, provide feedback and work closely with Service Owner 12
06122015%20AIC%20Agenda.docx