4.2.1 Sickness Sickness has continued to remain higher than in previous years and is higher than at this time last year. However the trend over the past three months has been a downward trend, with sickness across both the Emergency Division and the Estates Division decreasing in month to 3.25% and 3.18% respectively. The sickness rate within the Planned Care Division remains high at 5.12%. Figure 31: * Trust target 3.0% ≤ 4.2.2 Statutory/Mandatory Training The training compliance rate was 81.82% in October and 81.58% in November. The Trust has written to all staff who are significantly out of date with one or more of their statutory/mandatory training requirements. 4.2.3 Appraisal The appraisal compliance rate for October was 85.07% and increased slightly to 85.58% in November, with the continuing to maintain a high appraisal rate. A recent audit undertaken by South West (internal) audit has identified a number of actions aimed at improving the quality of appraisals completed which will be taken forward and shared with managers. 4.2.4 Friends and Family Test for Staff The quarter two friends and family test for staff have been received; the high level results are outlined below. The Trust is providing a more detailed summary and overview which will be shared with all staff through a number of communication channels. How likely are you to recommend the Trust to friends and family if they needed care or treatment?
4.2.1 Sickness Sickness has continued to remain higher than in previous years and is higher than at this time last year. However the trend over the past three months has been a downward trend, with sickness across both the Emergency Division and the Estates Division decreasing in month to 3.25% and 3.18% respectively. The sickness rate within the Planned Care Division remains high at 5.12%. Figure 31: * Trust target ≤ 3.0% 4.2.2 Statutory/Mandatory Training The training compliance rate was 81.82% in October and 81.58% in November. The Trust has written to all staff who are significantly out of date with one or more of their statutory/mandatory training requirements. 4.2.3 Appraisal The appraisal compliance rate for October was 85.07% and increased slightly to 85.58% in November, with the continuing to maintain a high appraisal rate. A recent audit undertaken by South West (internal) audit has identified a number of actions aimed at improving the quality of appraisals completed which will be taken forward and shared with managers. 4.2.4 Friends and Family Test for Staff The quarter two friends and family test for staff have been received; the high level results are outlined below. The Trust is providing a more detailed summary and overview which will be shared with all staff through a number of communication channels. How likely are you to recommend the Trust to friends and family if they needed care or treatment?
Agenda%20Item%20963%2015%20%20Integrated%20Performance%20Report.docx