For Phase 1, are you expecting that both (1) an assessment AND (2) remediation/implementation of new features are completed within 3-5 months? (RFP Pages 9 and 10) Answer: Would like to have quick wins in place within 5 months In the Introduction, you state the consulting firm will JPS with what “assist implementation”. To extent do you plan for your team to take ownership of completing the recommended improvements? Will your team be the primary owners of the project management? Of the build? How many of your by application expertise, will be made available to team’s resources, implementation efforts? What percentage of their time will be made available to this effort? (RFP Page 9) Answer: JPS team will primary project management. JPS analysts will be responsible for build. For Phase 1, is the focus on the RFP hospital revenue, professional revenue, or both? (RFP Pages 9 and 10) Answer: Prioritizing Hospital revenue You state that one of your primary objectives is to recover lost revenue. Do you anticipate sending replacement claims for historical accounts that may be identified as at risk for lost revenue? (RFP page 9) Answer: If within filing deadline or appeal period. Can you describe the current staff and structure of your revenue integrity team including number of staff, titles, and roles/responsibilities? (RFP Page 10) Answer: Currently have no revenue integrity team. How many hospital and clinic locations do you have? Do you have consistent revenue workflows and policies across all facilities? Are there locations, departments, or cost centers that are significant outliers? What are they? (RFP Page 10) Answer: 1 hospital location, with multiple clinics all filed under 1 tax ID. JPS has inconsistent processes for revenue integrity. How many cost centers do you have? (RFP Page 10) Answer: 178 Do you have documentation of existing revenue owners for each cost center? (RFP Page 10) Answer: yes Is your primary goal of the Phase 2 work to implement the latest/prioritized Epic features and functionality or to improve performance on key performance metrics? (RFP Pages 10 - 13)
For Phase 1, are you expecting that both (1) an assessment AND (2) remediation/implementation of new features are completed within 3-5 months? (RFP Pages 9 and 10) Answer: Would like to have quick wins in place within 5 months In the Introduction, you state the consulting firm will “assist JPS with implementation”. To what extent do you plan for your team to take ownership of completing the recommended improvements? Will your team be the primary owners of the project management? Of the build? How many of your team’s resources, by application expertise, will be made available to implementation efforts? What percentage of their time will be made available to this effort? (RFP Page 9) Answer: JPS team will primary project management. JPS analysts will be responsible for build. For Phase 1, is the focus on the RFP hospital revenue, professional revenue, or both? (RFP Pages 9 and 10) Answer: Prioritizing Hospital revenue You state that one of your primary objectives is to recover lost revenue. Do you anticipate sending replacement claims for historical accounts that may be identified as at risk for lost revenue? (RFP page 9) Answer: If within filing deadline or appeal period. Can you describe the current staff and structure of your revenue integrity team including number of staff, titles, and roles/responsibilities? (RFP Page 10) Answer: Currently have no revenue integrity team. How many hospital and clinic locations do you have? Do you have consistent revenue workflows and policies across all facilities? Are there locations, departments, or cost centers that are significant outliers? What are they? (RFP Page 10) Answer: 1 hospital location, with multiple clinics all filed under 1 tax ID. JPS has inconsistent processes for revenue integrity. How many cost centers do you have? (RFP Page 10) Answer: 178 Do you have documentation of existing revenue owners for each cost center? (RFP Page 10) Answer: yes Is your primary goal of the Phase 2 work to implement the latest/prioritized Epic features and functionality or to improve performance on key performance metrics? (RFP Pages 10 - 13)
addendum_1_lh-0498_revenue_cycle_optimization_and_charge_capture_assessment.docx