References Ardic, Oya Pinar, Joyce A. Ibrahim and Nataliya Mylenko, Consumer Protection Laws and The Regulations in Deposit and Loan Services: A Cross-Country Analysis with a New Data Set, World Bank and CGAP, January 2011 Armstrong, Mark, "Interactions between Competition and Consumer Policy," Competition Policy Volume 4, Number 1, Spring 2008 International, Benston, George, "Consumer Protection as Justification for Regulating Financial Services Firms and Product," 17:3, pp. 277-301, 2000 Journal of Financial Services Research, Braunstein, Saundra and Carolyn Welch, "Financial Literacy: An Overview of Practice, Research, and Policy," vol. 87, November 2002 Federal Reserve Bulletin, Brix, Laura and Katharine McKee, Consumer Protection Regulation in Low-Access CGAP Focus Note No. 60, Environments: Opportunities to Promote Responsible Finance, February 2010 Centre for European Policy Studies and Van Dijk Management Consultants, Tying and other Final Report potentially unfair commercial practices in the retail financial service sector, submitted to the European Commission, DG Internal Market and Services, ETD/2008/IM/H3/78, November 2009 Chatain, Pierre-Laurent, Andrew Zerzan, Wameek Noor, Najah Dannaoui, and Louis de Koker, Protecting Mobile Money against Financial Crimes: Global Policy Challenges and Solutions, The World Bank, 2011 Cole, Shawn and Gauri Kartini Shastry, If You Rich? The Effects You Are So Smart, Why Aren’t of Education, Financial Literacy, and Cognitive Ability on Financial Market Participation, October 2007 Consumers International, Safe, fair and competitive markets in financial services: recommendations for the G20 on the enhancement of consumer protection in financial services, March 2011 CGAP/The World Bank Group, Financial Access 2010: The State of Financial Inclusion Through September 2010 the Crisis, Dittus, Peter and the potential of financial BIS Michael Klein, “On harnessing inclusion”, May 2011 Working Paper 347, European Commission, COM (2007) 808 Communication on Financial Education
References Ardic, Oya Pinar, Joyce A. Ibrahim and Nataliya Mylenko, Consumer Protection Laws and Regulations in Deposit and Loan Services: A Cross-Country Analysis with a New Data Set, The World Bank and CGAP, January 2011 Armstrong, Mark, "Interactions between Competition and Consumer Policy," Competition Policy International, Volume 4, Number 1, Spring 2008 Benston, George, "Consumer Protection as Justification for Regulating Financial Services Firms and Product," Journal of Financial Services Research, 17:3, pp. 277-301, 2000 Braunstein, Saundra and Carolyn Welch, "Financial Literacy: An Overview of Practice, Research, and Policy," Federal Reserve Bulletin, vol. 87, November 2002 Brix, Laura and Katharine McKee, Consumer Protection Regulation in Low-Access Environments: Opportunities to Promote Responsible Finance, CGAP Focus Note No. 60, February 2010 Centre for European Policy Studies and Van Dijk Management Consultants, Tying and other potentially unfair commercial practices in the retail financial service sector, Final Report submitted to the European Commission, DG Internal Market and Services, ETD/2008/IM/H3/78, November 2009 Chatain, Pierre-Laurent, Andrew Zerzan, Wameek Noor, Najah Dannaoui, and Louis de Koker, Protecting Mobile Money against Financial Crimes: Global Policy Challenges and Solutions, The World Bank, 2011 Cole, Shawn and Gauri Kartini Shastry, If You Are So Smart, Why Aren’t You Rich? The Effects of Education, Financial Literacy, and Cognitive Ability on Financial Market Participation, October 2007 Consumers International, Safe, fair and competitive markets in financial services: recommendations for the G20 on the enhancement of consumer protection in financial services, March 2011 CGAP/The World Bank Group, Financial Access 2010: The State of Financial Inclusion Through the Crisis, September 2010 Dittus, Peter and Michael Klein, “On harnessing the potential of financial inclusion”, BIS Working Paper 347, May 2011 European Commission, Communication on Financial Education COM (2007) 808
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