communication strategies - to develop an requests, reservations - describing pictures understanding for other - student behaves in a - writing tasks (complaints, needs suitable way also letters, business people’s – correspondence, e-mails) City (getting - to learn suitable - to develop suitable manner - student uses the correct - dialogues oriented) language and phrases and behaviour skills words and phrases -role-play - to learn how to give - to develop interpersonal - student gives directions - simulations directions skills - student presents sights - a stroll in the city –authentic - to learn how to present - to develop skills to cope in - student presents cultural environment sights diverse and complex and historical background - work with maps - to learn how to present situations - student communicates in a - describing places, pictures cultural and historical - to develop an suitable way - giving presentations background understanding for other - student behaves in a - to develop suitable needs suitable way also people’s – communication strategies Management - to learn suitable - to develop suitable manner - student uses the correct - reading activities offices language and phrases and behaviour skills words and phrases - writing activities useful for work at - to develop skills to cope in - student writes emails, - vocabulary-tasks management office diverse and complex business letters, faxes - case study - to learn business situations - student fills in forms (from a - problem-solving tasks correspondence - to develop cultural local hotel) - group discussions - to learn telephone sensitivity - student speaks on the - simulation of work in offices language - to develop interpersonal phone - telephone conversation - to develop suitable skills - student communicates in a - dialogues communication strategies - to develop intercultural suitable way - role-play competence - student can handle politely - to develop understanding of the customer complaints international business - student behaves in a - to develop international suitable way also – negotiation skills - to develop problem solving - student handles skills conflict/problems among
communication strategies - to develop an understanding for other people’s needs requests, reservations - student behaves in a suitable way – also - describing pictures - writing tasks (complaints, letters, business correspondence, e-mails) City (getting oriented) - to learn suitable language and phrases - to learn how to give directions - to learn how to present sights - to learn how to present cultural and historical background - to develop suitable communication strategies - to develop suitable manner and behaviour skills - to develop interpersonal skills - to develop skills to cope in diverse and complex situations - to develop an understanding for other people’s needs - student uses the correct words and phrases - student gives directions - student presents sights - student presents cultural and historical background - student communicates in a suitable way - student behaves in a suitable way – also - dialogues -role-play - simulations - a stroll in the city –authentic environment - work with maps - describing places, pictures - giving presentations Management offices - to learn suitable language and phrases useful for work at management office - to learn business correspondence - to learn telephone language - to develop suitable communication strategies - to develop suitable manner and behaviour skills - to develop skills to cope in diverse and complex situations - to develop cultural sensitivity - to develop interpersonal skills - to develop intercultural competence - to develop understanding of international business - to develop international negotiation skills - to develop problem solving skills - student uses the correct words and phrases - student writes emails, business letters, faxes - student fills in forms (from a local hotel) - student speaks on the phone - student communicates in a suitable way - student can handle politely the customer complaints - student behaves in a suitable way – also - student handles conflict/problems among - reading activities - writing activities - vocabulary-tasks - case study - problem-solving tasks - group discussions - simulation of work in offices - telephone conversation - dialogues - role-play
A2_B1_Joint_Course_Syllabus.docx