KPI 1: Our Stakeholder and client Satisfaction As for 201819 As for 201819 As for 201819 effectiveness in satisfaction with the rating greater achieving department’s than 80% objectives effectiveness in maintaining the Commonwealth justice system Supporting an Participate in As for 201819 As for 201819 As for 201819 integrated, efficient and all meetings effective legal and forums assistance sector required under the NPA and ILAP* Qualitative demonstrated achievement of more effective, efficient or innovative ways to meet client’s legal needs and capability levels, and/or resolve legal problems in a timely way* KPI 1: Our Structural reforms to Draft More family More family More family effectiveness in the federal courts to legislation law matters law matters law matters achieving increase the number of provided to the finalised in the finalised in the finalised in the objectives family law matters federal courts federal courts federal courts finalised each year and for from 201819 from 201920 from 202021 reduce the backlog of introduction in cases the Parliament within expected timeframes KPI 1: Our Contribution to Achievement As for 201819 As for 201819 As for 201819 effectiveness in international of program achieving objectives development program outcomes* outcomes KPI 2: Our Policy advice, program Stakeholder As for 201819 As for 201819 As for 201819 efficiency in work and legislative satisfaction meeting goals change is completed on rating greater time, within budget and than 80% in compliance with relevant guidelines KPI 2: Our efficiency Casework matters 900 matters As for 201819 As for 201819 As for finalised* finalised* 201819 in meeting goals KPI 3: Our Australia’s factor score Score greater As for 201819 As for 201819 As for 201819 community impact on civil justice (Factor than 0.75 7) in the World Justice Project Rule of Law Index measuring how – the rule of law is experienced by the public of countries around the world *More information about performance measure terminology can be found in Methodology on page 19.
KPI 1: Our effectiveness in achieving objectives Stakeholder and client satisfaction with the department’s effectiveness in maintaining the Commonwealth justice system Satisfaction rating greater than 80% As for 201819 As for 201819 As for 201819 Supporting an integrated, efficient and effective legal assistance sector Participate in all meetings and forums required under the NPA and ILAP* Qualitative demonstrated achievement of more effective, efficient or innovative ways to meet client’s legal needs and capability levels, and/or resolve legal problems in a timely way* As for 201819 As for 201819 As for 201819 KPI 1: Our effectiveness in achieving objectives Structural reforms to the federal courts to increase the number of family law matters finalised each year and reduce the backlog of cases Draft legislation provided to the for introduction in the Parliament within expected timeframes More family law matters finalised in the federal courts from 201819 More family law matters finalised in the federal courts from 201920 More family law matters finalised in the federal courts from 202021 KPI 1: Our effectiveness in achieving objectives Contribution to international development program outcomes Achievement of program outcomes* As for 201819 As for 201819 As for 201819 KPI 2: Our efficiency in meeting goals Policy advice, program work and legislative change is completed on time, within budget and in compliance with relevant guidelines Stakeholder satisfaction rating greater than 80% As for 201819 As for 201819 As for 201819 KPI 2: Our efficiency in meeting goals Casework matters finalised* 900 matters finalised* As for 201819 As for 201819 As for 201819 KPI 3: Our community impact Australia’s factor score on civil justice (Factor 7) in the World Justice Project Rule of Law Index – measuring how the rule of law is experienced by the public of countries around the world Score greater than 0.75 As for 201819 As for 201819 As for 201819 *More information about performance measure terminology can be found in Methodology on page 19.
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