Displays honesty and integrity in actions and approach to work and clients. Demonstrates the principle of utmost good faith, e.g. acts honestly when dealing with customer queries, ensuring that they are treated fairly. The learner The learner: consistently: Demonstrates Goes beyond Portfolio Fail client centricity. client Reflective Pass expectations. discussion Distinction Has a Is recognised Portfolio Fail professional as a role Reflective Pass principled model of the discussion Distinction approach that organisation’s embodies values. organisation’s values. Takes Takes Portfolio Fail responsibility and responsibility Reflective Pass is accountable for and is solution discussion Distinction own actions. centred when faced with difficulties.
Displays honesty and integrity in actions and approach to work and clients. Demonstrates the principle of utmost good faith, e.g. acts honestly when dealing with customer queries, ensuring that they are treated fairly. The learner consistently: The learner: Demonstrates client centricity. Goes beyond client expectations. Portfolio Reflective discussion Fail Pass Distinction Has a professional principled approach that embodies organisation’s values. Is recognised as a role model of the organisation’s values. Portfolio Reflective discussion Fail Pass Distinction Takes responsibility and is accountable for own actions. Takes responsibility and is solution centred when faced with difficulties. Portfolio Reflective discussion Fail Pass Distinction
7414-End-point_Assessment_Form_Centres_Employers_V1-0.docx