Session Type: Research Presentations Competency: Leadership, management and administration,Post-secondary acumen Senior Leaders Stream: Registrarial Practice: Student Fees Room: Ocean (Holman Grand) 6.03. Leveraging Technology and Campus Synergies to Improve Service Delivery for Students with Disabilities Colleen Reid, Associate Director, AccessAbility Services, University of Toronto Scarborough; Naureen Nizam, Associate Registrar and Director of Systems & Operations, University of Toronto Scarborough Strong campus partnerships and efficient processes are essential in providing high quality services to students when managing increased demands and fixed resources. In light of substantial increases in enrolment of students with disabilities, the Disability Services Office and Registrar’s Office collaborated on a project to improve inter-department communication, reduce administrative wait times, and ultimately improve the student experience. This session will highlight various aspect of an online system designed to facilitate confidential transmission of information between the two departments. Presenters will discuss project implementation, successes and lessons learned. Each aspect of the project management life cycle will be addressed. Session Type: Workshop Community/Network Stream: Digital Communication in Higher Education Competency: Equity, diversity and inclusion,Technology and digital engagement Registrarial Practice: Student Records, Systems & Operations Support Room: Cartier 6.04. Exploring Practitioners’ Personal Values that Connect to Student Affairs & Services Brandon Manager, Residence Life & Education, Ryerson University Who are you, what does this mean, and why does this matter? How does this connect to you personally and professionally? As primary investigator for a two-course Master's capstone project, join Brandon to learn about how 75 colleagues across the country view their work, using competencies as a common language to make meaning of our personal and professional identities. Using mixed-methods research design and qualitative inquiry, this research project focuses on: identity development, competencies, intersectionality, temporality, organizational behaviour, and how these topics apply to our work in higher education. Session Type: Research Presentations
Session Type: Research Presentations Competency: Leadership, management and administration,Post-secondary acumen Stream: Senior Leaders Registrarial Practice: Student Fees Room: Ocean (Holman Grand) 6.03. Leveraging Technology and Campus Synergies to Improve Service Delivery for Students with Disabilities Colleen Reid, Associate Director, AccessAbility Services, University of Toronto Scarborough; Naureen Nizam, Associate Registrar and Director of Systems & Operations, University of Toronto Scarborough Strong campus partnerships and efficient processes are essential in providing high quality services to students when managing increased demands and fixed resources. In light of substantial increases in enrolment of students with disabilities, the Disability Services Office and Registrar’s Office collaborated on a project to improve inter-department communication, reduce administrative wait times, and ultimately improve the student experience. This session will highlight various aspect of an online system designed to facilitate confidential transmission of information between the two departments. Presenters will discuss project implementation, successes and lessons learned. Each aspect of the project management life cycle will be addressed. Session Type: Workshop Community/Network Stream: Digital Communication in Higher Education Competency: Equity, diversity and inclusion,Technology and digital engagement Registrarial Practice: Student Records, Systems & Operations Support Room: Cartier 6.04. Exploring Practitioners’ Personal Values that Connect to Student Affairs & Services Brandon Manager, Residence Life & Education, Ryerson University Who are you, what does this mean, and why does this matter? How does this connect to you personally and professionally? As primary investigator for a two-course Master's capstone project, join Brandon to learn about how 75 colleagues across the country view their work, using competencies as a common language to make meaning of our personal and professional identities. Using mixed-methods research design and qualitative inquiry, this research project focuses on: identity development, competencies, intersectionality, temporality, organizational behaviour, and how these topics apply to our work in higher education. Session Type: Research Presentations
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