Concepts 3E Theories of group dynamics 2M, 3D, 3N Conflict resolution 3E Concept of team development Skills 3E Develop, contribute to and maintain networks 2A, Work with individuals and diverse groups of people 3E Contribute to a team 2A,2L, 3B, Recognize and set personal and professional 3D, 3F, 3N boundaries, develop trusting relationships 3D Minimize conflict and resolve conflicts respectfully 2A, 2F, 3A, Collaborate in diverse settings 3F 2F, 2I Give and receive feedback 2A, 2E, 2F, Develop effective working relationships with 2I, 2J, 2K, individuals within the organization and external 2L, 2M, 3A, to it 3B, 3E, 3F, 3N 2F, 2K, 2M, Identify and use strategies to empower others 3N CORE AREA: Communication Concepts 2J, 3B, 3F Principles of effective communication 2A, 2E, 2F Organization’s standards for effective written and oral communication Skills
Concepts Theories of group dynamics 3E Conflict resolution 2M, 3D, 3N Concept of team development 3E Skills Develop, contribute to and maintain networks 3E Work with individuals and diverse groups of people 2A, Contribute to a team 3E Recognize and set personal and professional boundaries, develop trusting relationships 2A,2L, 3B, 3D, 3F, 3N Minimize conflict and resolve conflicts respectfully 3D Collaborate in diverse settings 2A, 2F, 3A, 3F Give and receive feedback 2F, 2I Develop effective working relationships with individuals within the organization and external to it 2A, 2E, 2F, 2I, 2J, 2K, 2L, 2M, 3A, 3B, 3E, 3F, 3N Identify and use strategies to empower others 2F, 2K, 2M, 3N CORE AREA: Communication Concepts Principles of effective communication 2J, 3B, 3F Organization’s standards for effective written and oral communication 2A, 2E, 2F Skills
aaisa-certification-application-package-revised-february-2018.docx