Mail, Postal, and Courier Services Destroy CCY + 2 years after all Records relating to mail, postal, and courier services administrative including: actions are Canada Post: Records relating to postal services provided completed by Canada Post including postal rates, postal codes, regulations, and service inquiries. Also includes mail slips. Courier Services: Records relating to courier services such as lists of rates and services, inquiries, and reports. Also includes courier slips. Freight Services: Records documenting rates and services provided by freight companies. Includes freight slips. Inter-Office Mail Delivery System: Records documenting inter-office mail services in and between ministries. Excludes: Mail logs. Claims Lost and Damaged Mail Destroy CCY + 6 – years after all Records documenting claims for lost or damaged mail, administrative goods or articles. actions are completed Mailing and Distribution Lists Destroy when superseded or Mailing and distribution lists, and records used in their obsolete development and distribution. Routine Public Inquiries Destroy CCY + 2 years after Records relating to the handling of routine inquiries from inquiry outside organizations and the public such as inquiries answered regarding hours of operation, requests for government literature, and information concerning program locations. Excludes: Records relating to public complaints (refer to appropriate operational schedules); all inquiries or responses related to operational and program activities which have required complex or detailed responses.
Mail, Postal, and Courier Services Records relating to mail, postal, and courier services including: Canada Post: Records relating to postal services provided by Canada Post including postal rates, postal codes, regulations, and service inquiries. Also includes mail slips. Courier Services: Records relating to courier services such as lists of rates and services, inquiries, and reports. Also includes courier slips. Freight Services: Records documenting rates and services provided by freight companies. Includes freight slips. Inter-Office Mail Delivery System: Records documenting inter-office mail services in and between ministries. Excludes: Mail logs. Destroy CCY + 2 years after all administrative actions are completed Claims – Lost and Damaged Mail Records documenting claims for lost or damaged mail, goods or articles. Destroy CCY + 6 years after all administrative actions are completed Mailing and Distribution Lists Mailing and distribution lists, and records used in their development and distribution. Destroy when superseded or obsolete Routine Public Inquiries Records relating to the handling of routine inquiries from outside organizations and the public such as inquiries regarding hours of operation, requests for government literature, and information concerning program locations. Excludes: Records relating to public complaints (refer to appropriate operational schedules); all inquiries or responses related to operational and program activities which have required complex or detailed responses. Destroy CCY + 2 years after inquiry answered
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