disabilities who are otherwise self-sufficient, using an airport kiosk can only be done with assistance from others. In many instances, passengers who cannot use a kiosk due to a disability are simply directed to a line at the ticket counter where they receive expedited service from an agent. This is not a good solution as it denies travelers with disabilities their rights to function independently and excludes them from the advantages other air travelers enjoy in using kiosks. The legal authority for the regulatory action affecting 14 CFR Part 382 is Department’s 49 U.S.C. §§ 41702, 41705, 41712, and 41310. Our legal authority for regulatory action affecting 49 CFR Part 27 is Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794). Below is a summary of the major provisions of this regulatory action. Summary of Major Provisions Web Site Accessibility Element Detail Scope/ Coverage Requires U.S. and foreign carriers that operate at least one aircraft having a seating capacity of more than 60 passengers, and own or control a primary Web site that markets air transportation to consumers in the United States to ensure that public-facing pages on their primary Web site are accessible to individuals with disabilities. Requires ticket agents that are not small businesses to disclose and offer Web-based fares to passengers who indicate that they are unable to use an Web site agent’s due to a disability. Web Site Accessibility Standard Requires carriers to ensure that Web pages on their primary Web sites associated with core travel information and services conform to all Level AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.0 within two years of the rule’s effective date and that all other Web pages on their primary Web sites are conformant within three years of the effective date. rule’s
disabilities who are otherwise self-sufficient, using an airport kiosk can only be done with assistance from others. In many instances, passengers who cannot use a kiosk due to a disability are simply directed to a line at the ticket counter where they receive expedited service from an agent. This is not a good solution as it denies travelers with disabilities their rights to function independently and excludes them from the advantages other air travelers enjoy in using kiosks. The legal authority for the Department’s regulatory action affecting 14 CFR Part 382 is 49 U.S.C. §§ 41702, 41705, 41712, and 41310. Our legal authority for regulatory action affecting 49 CFR Part 27 is Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794). Below is a summary of the major provisions of this regulatory action. Summary of Major Provisions Web Site Accessibility Element Detail Scope/ Coverage Requires U.S. and foreign carriers that operate at least one aircraft having a seating capacity of more than 60 passengers, and own or control a primary Web site that markets air transportation to consumers in the United States to ensure that public-facing pages on their primary Web site are accessible to individuals with disabilities. Requires ticket agents that are not small businesses to disclose and offer Web-based fares to passengers who indicate that they are unable to use an agent’s Web site due to a disability. Web Site Accessibility Standard Requires carriers to ensure that Web pages on their primary Web sites associated with core travel information and services conform to all Level AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.0 within two years of the rule’s effective date and that all other Web pages on their primary Web sites are conformant within three years of the rule’s effective date.
ACAA%20Kiosk%20and%20Web%20Site%20Final%20Rule%20October%2023%202013%20original%20signed%201_0.docx