recommendations set out in Director report includes the October 2015 report (Corporate these and Assurance Committee Services) elements and minutes in the next October 2016 is signed off by complaints report: Assurance Set out the detail of the Committee numbers and the nature of complaints; complaints received by overseas campuses to be included; report to include percentages in addition to raw data.
recommendations set out in the October 2015 report and Assurance Committee minutes in the next complaints report: Set out the detail of the numbers and the nature of complaints; complaints received by overseas campuses to be included; report to include percentages in addition to raw data. Director (Corporate Services) October 2016 report includes these elements and is signed off by Assurance Committee
Action-Plan-May-16.docx