Increase the Telehealth Service Evidence base for Waiting list reduced Improved access to Clear critical Sustainably Demand for services number of patients inputs determined: efficacy of by x% target services on time, in success factors for reduced cost for is exceeding current treated via telehealth exists (number) an appropriate and efficient and quality , safe and supply, leading to No of physiotherapy clinic and is applied to place, by the right effective service acceptable PAR increasing waiting list appointments and discharged PAR reviews Review guidelines person, first time using telehealth as numbers and Timing of from waiting list met: a mode of choice Telehealth average wait time. appointments without surgical Competencies in Reviews as application to a timing of patient review. telehealth review effective as range of conditions Length of OOS review points identified and traditional review that potentially Access to all acquired methodology force up costs and telehealth IT demand on health psycho-social Barriers to change Risks are service aspects Patient Inclusion identified eliminated re reviewed Criteria for radiology access management by Processes and and quality telehealth pathways Decreased developed consultation time Nos of staff with for telehealth competencies for review compared to telehealth review traditional appointment Enablers developed and sustainably implemented PATIENT OR CONSUMER NEEDS (health outcomes) Patients are Improve patient Assessing people Improved patient Improved patient/ Evidence for Large scale use of Patient Time on experience via on the waiting list satisfaction carer active replication at larger telehealth for a experiencing Waiting lists reducing waiting and determining participation in scale range of conditions inappropriately Number of lists and treating suitability and Decreased cost health care Culture of trust and long waiting times, Review patients faster, desire to have and inconvenience valuing of Choice and cost leading to appointments particularly those review via to patient and carer methodology containment increased pain and available to not suitable for telehealth reduced function. meet Patient surgical Waiting lists needs (capacity) management. reduced
Demand for services is exceeding current supply, leading to increasing waiting list numbers and average wait time. Increase the number of patients treated via physiotherapy clinic and discharged from waiting list without surgical review. Telehealth Service inputs determined: No of appointments Timing of appointments Length of OOS Access to telehealth IT Patient Inclusion Criteria for management by telehealth Nos of staff with competencies for telehealth review Evidence base for efficacy of telehealth exists and is applied to PAR reviews Competencies in telehealth review identified and acquired Barriers to change identified Processes and pathways developed Waiting list reduced by x% target (number) Review guidelines met: timing of patient review points all psycho-social aspects reviewed Decreased consultation time for telehealth review compared to traditional appointment Enablers developed and sustainably implemented Improved access to services on time, in an appropriate place, by the right person, first time Reviews as effective as traditional review methodology Risks are eliminated re radiology access and quality Clear critical success factors for and efficient and effective service using telehealth as a mode of choice Sustainably reduced cost for quality , safe and acceptable PAR Telehealth application to a range of conditions that potentially force up costs and demand on health service PATIENT OR CONSUMER NEEDS (health outcomes) Patients are experiencing inappropriately long waiting times, leading to increased pain and reduced function. Improve patient experience via reducing waiting lists and treating patients faster, particularly those not suitable for surgical management. Patient Time on Waiting lists Number of Review appointments available to meet Patient needs (capacity) Assessing people on the waiting list and determining suitability and desire to have review via telehealth Improved patient satisfaction Decreased cost and inconvenience to patient and carer Waiting lists reduced Improved patient/ carer active participation in health care Evidence for replication at larger scale Culture of trust and valuing of methodology Large scale use of telehealth for a range of conditions Choice and cost containment
ah-advanced-practice-grant-program-201516-application-form-v10.docx