Training (IASR Section 7) Training has been provided since COMPLIANT 2011 is ongoing, and tracked Implementation Date: January 1, 2014 Third parties are required to Ensure training is provided as soon as practicable on IASR conduct their own training and requirements and OHRC as it pertains to people with disabilities sign a form declaring compliance to all employees, volunteers, policy developers, other third with requirements of AODA parties providing service on behalf of the City legislation Update training when AODA Standards or policies change Information and Communications Standards AODA Requirements Implementation Status Comments Exceptions (IASR Section 9) City procedures are in place to COMPLIANT provide an explanation and AODA Information and Communication Standards do not apply to summary of any unconvertible products, product labels, unconvertible information, and information, on request information not under direct, or indirect control of the City (e.g. Twitter). Where unconvertible an explanation and summary of the unconvertible information must be provided. Feedback (IASR Section 11) 311 Toronto provides a range of COMPLIANT accessible feedback mechanisms Implementation Date: January 1, 2014 For some Divisions, 311 Toronto Ensure all feedback processes are accessible to people with receives feedback and re-directs to disabilities, by providing or arranging for the provision of the Division for response. accessible formats and communication supports, upon request Notify the public that accessible formats or communication supports are available
Training (IASR Section 7) Implementation Date: January 1, 2014 Ensure training is provided as soon as practicable on IASR requirements and OHRC as it pertains to people with disabilities to all employees, volunteers, policy developers, other third parties providing service on behalf of the City Update training when AODA Standards or policies change Training has been provided since 2011 is ongoing, and tracked Third parties are required to conduct their own training and sign a form declaring compliance with requirements of AODA legislation COMPLIANT Information and Communications Standards AODA Requirements Implementation Status Comments Exceptions (IASR Section 9) AODA Information and Communication Standards do not apply to products, product labels, unconvertible information, and information not under direct, or indirect control of the City (e.g. Twitter). Where unconvertible an explanation and summary of the unconvertible information must be provided. City procedures are in place to provide an explanation and summary of any unconvertible information, on request COMPLIANT Feedback (IASR Section 11) Implementation Date: January 1, 2014 Ensure all feedback processes are accessible to people with disabilities, by providing or arranging for the provision of accessible formats and communication supports, upon request Notify the public that accessible formats or communication supports are available 311 Toronto provides a range of accessible feedback mechanisms For some Divisions, 311 Toronto receives feedback and re-directs to the Division for response. COMPLIANT
8feb-AODA-Accessibility-Plan_Progress-Status-Report_2015_FINAL-2.docx