s. 98 98 Referral of complaints to Registrar S. 98 inserted by (1) An individual who is a tenant or prospective No. 106/2004 tenant of a registered agency and who has made a s. 5. complaint to a registered agency may refer the complaint to the Registrar for investigation if the complaint is not resolved within 30 days after it is made. (2) The Registrar may refuse to investigate a complaint unless the complaint is referred to the Registrar within a reasonable time after the end of that 30 day period. 99 Investigation of complaint S. 99 inserted by No. 106/2004 (1) The Registrar may appoint an employee of the s. 5. Department to investigate the complaint. (2) A registered agency must co-operate with an investigation conducted in relation to it under this section. (3) Nothing in this section prevents the exercise by an inspector of any power under Division 7. 100 Direction of Registrar S. 100 inserted by No. 106/2004 (1) If an investigation under this section upholds a s. 5. complaint against a registered agency, the Registrar may in writing direct the registered agency to remedy the matter complained of or to take other action to reduce the likelihood of future complaints. (2) The direction may be given personally or by post. (3) A registered agency must comply with a direction of the Registrar under this section.
S. 98 inserted by No. 106/2004 s. 5. 98 Referral of complaints to Registrar s. 98 (1) An individual who is a tenant or prospective tenant of a registered agency and who has made a complaint to a registered agency may refer the complaint to the Registrar for investigation if the complaint is not resolved within 30 days after it is made. (2) The Registrar may refuse to investigate a complaint unless the complaint is referred to the Registrar within a reasonable time after the end of that 30 day period. S. 99 inserted by No. 106/2004 s. 5. 99 Investigation of complaint (1) The Registrar may appoint an employee of the Department to investigate the complaint. (2) A registered agency must co-operate with an investigation conducted in relation to it under this section. (3) Nothing in this section prevents the exercise by an inspector of any power under Division 7. S. 100 inserted by No. 106/2004 s. 5. 100 Direction of Registrar (1) If an investigation under this section upholds a complaint against a registered agency, the Registrar may in writing direct the registered agency to remedy the matter complained of or to take other action to reduce the likelihood of future complaints. (2) The direction may be given personally or by post. (3) A registered agency must comply with a direction of the Registrar under this section.
83-10020a064.docx