BCCC CURRENT STATE BUSINESS PROCESS ANALYSIS: DEPARTMENTAL PRIORITY AND SATISFACTION Background: The College surveyed key users on the priority and satisfaction of current key business processes in October 2014. Users were asked to rate current business processes on a scale of 1-5, with 5 being or and 1 being or These “Critical Priority” “Very Satisfied” “Lowest Priority” “Very Dissatisfied”. legacy processes are not linked to the future system requirements, but are provided here to: Illuminate high priority processes for College stakeholders Illuminate areas of low satisfaction Note: This is not a comprehensive list of legacy business processes. Priority Satisfaction Num Department Area Key Process Description (1-5) (1-5) 1 Academic General Courses -- Process of determining course demand 4.47 2.42 Affairs and anticipated courses. 2 Academic General Learning Management System Interface -- Process 4.41 3.2 Affairs for accessing online courses and tracking results (Blackboard, Canvas, MyLabsPlus, Tutor Track, etc.) 3 Academic General Bookstore credit line -- Process where bookstore 4.4 3.19 Affairs student credit line is calculated for financial aid students and uploaded into POS. 4 Academic General Bookstore receipts -- Process where bookstore 4.36 3.31 Affairs receipts are loaded into student accounting (Nebraska bookstore system to SOAR) as a bookstore charge. 5 Academic General Master Schedules -- Process of scheduling classes 4.35 2.72 Affairs 6 Academic General Maintain Dental Hygiene Information -- Process 4.29 3.27 Affairs of maintaining student and patient information 7 Academic General Enrollment Management -- Process for managing 4.15 2.4 Affairs communications and interactions with students (SIMS, Hobsons). 8 Academic General Integrated Library System -- Processes for 4.06 3.07 Affairs delivering and tracking delivery of any and all communications to constituents via public and/or customized web sites and services, including chat, instant messaging, podcasts, message boards, wikis, blogs, social networking sites, etc.
BCCC CURRENT STATE BUSINESS PROCESS ANALYSIS: DEPARTMENTAL PRIORITY AND SATISFACTION Background: The College surveyed key users on the priority and satisfaction of current key business processes in October 2014. Users were asked to rate current business processes on a scale of 1-5, with 5 being “Critical Priority” or “Very Satisfied” and 1 being “Lowest Priority” or “Very Dissatisfied”. These legacy processes are not linked to the future system requirements, but are provided here to: Illuminate high priority processes for College stakeholders Illuminate areas of low satisfaction Note: This is not a comprehensive list of legacy business processes. Num Department Area Key Process Description Priority (1-5) Satisfaction (1-5) 1 Academic Affairs General Courses -- Process of determining course demand and anticipated courses. 4.47 2.42 2 Academic Affairs General Learning Management System Interface -- Process for accessing online courses and tracking results (Blackboard, Canvas, MyLabsPlus, Tutor Track, etc.) 4.41 3.2 3 Academic Affairs General Bookstore credit line -- Process where bookstore student credit line is calculated for financial aid students and uploaded into POS. 4.4 3.19 4 Academic Affairs General Bookstore receipts -- Process where bookstore receipts are loaded into student accounting (Nebraska bookstore system to SOAR) as a bookstore charge. 4.36 3.31 5 Academic Affairs General Master Schedules -- Process of scheduling classes 4.35 2.72 6 Academic Affairs General Maintain Dental Hygiene Information -- Process of maintaining student and patient information 4.29 3.27 7 Academic Affairs General Enrollment Management -- Process for managing communications and interactions with students (SIMS, Hobsons). 4.15 2.4 8 Academic Affairs General Integrated Library System -- Processes for delivering and tracking delivery of any and all communications to constituents via public and/or customized web sites and services, including chat, instant messaging, podcasts, message boards, wikis, blogs, social networking sites, etc. 4.06 3.07
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