Technical Actors: EHR system, Patient Portal, mHealth application # of Step Workflow Steps Record, Documents and Data Scheduling 1 Patient calls/comes to clinic to schedule a visit Pt demographics (name, DoB, address, Insurance ID) 2 Registration schedules the visit Visit demographics (clinic name, provider name, date, time) Reason for visit 3 Registration staff validates patient information Same as above and assembles record for the visit New visit record is open Patient Visit 4 Patient comes to the clinic 5 Registration staff asks patient to complete medical Medical Summary , Consents summary information and consents 6 Registration staff enters updated patient Updated visit record information and assembles record for the visit 7 Registration staff sends visit record to clinician Updated visit record Condition EHR - registration Exit Condition EHR - triage Quality reqs Real time patient information verification Use Case Name: Patient Registration Outpatient Visit Scheduled Online – Business Actors: Patient, Registrar Staff Actors Technical Actors: EHR system, Patient Portal, mHealth application # of Step Workflow Steps Record, Documents and Data 1 Patient schedules visit using patient portal or Pt demographics (name, DoB, address, mHealth application Insurance ID) Visit demographics (clinic name, provider name, date, time) Reason for visit 2 Registration staff is notified about scheduled visit Notification about scheduled visit completed via patient portal or mHealth application 3 Registration validates patient information and New record is open send confirmation to patient regarding scheduled Confirmation about scheduled visit visit via patient portal or mHealth application 4 Patient comes to the clinic 5 Registration staff asks patient to complete medical Medical Summary , Consents summary information and consents 6 Registration enters updated patient Updated visit record information and assembles record for the visit 7 Registration staff sends visit record to clinician Updated visit record Entry Patient Portal, mHealth application and EHR-registration Condition Exit Condition EHR - triage Quality reqs Real time patient information verification References TBD
Technical Actors: EHR system, Patient Portal, mHealth application # of Step Workflow Steps Record, Documents and Data Scheduling 1 Patient calls/comes to clinic to schedule a visit Pt demographics (name, DoB, address, Insurance ID) Visit demographics (clinic name, provider name, date, time) Reason for visit 2 Registration schedules the visit 3 Registration staff validates patient information and assembles record for the visit Same as above New visit record is open Patient Visit 4 Patient comes to the clinic 5 Registration staff asks patient to complete medical summary information and consents Medical Summary , Consents 6 Registration staff enters updated patient information and assembles record for the visit Updated visit record 7 Registration staff sends visit record to clinician Updated visit record Condition EHR - registration Exit Condition EHR - triage Quality reqs Real time patient information verification Use Case Name: Patient Registration – Outpatient Visit Scheduled Online Actors Business Actors: Patient, Registrar Staff Technical Actors: EHR system, Patient Portal, mHealth application # of Step Workflow Steps Record, Documents and Data 1 Patient schedules visit using patient portal or mHealth application Pt demographics (name, DoB, address, Insurance ID) Visit demographics (clinic name, provider name, date, time) Reason for visit 2 Registration staff is notified about scheduled visit completed via patient portal or mHealth application Notification about scheduled visit 3 Registration validates patient information and send confirmation to patient regarding scheduled visit via patient portal or mHealth application New record is open Confirmation about scheduled visit 4 Patient comes to the clinic 5 Registration staff asks patient to complete medical summary information and consents Medical Summary , Consents 6 Registration enters updated patient information and assembles record for the visit Updated visit record 7 Registration staff sends visit record to clinician Updated visit record Entry Condition Patient Portal, mHealth application and EHR-registration Exit Condition EHR - triage Quality reqs Real time patient information verification References TBD
AHIMAChecklistUse_Cases_08-22-16.docx