Works Works Portfolio Fail independently on independently Reflective Pass routine tasks and on more discussion Distinction accepts more complex tasks challenging work and identifies in order to own develop. development opportunities. 3.2 Communication Strong verbal and written communication demonstrating active listening, positive questioning and enquiry to build effective relationships, e.g. gathering information from clients to understand their insurance needs. Ask appropriate and thoughtful questions The learner The learner: consistently: Has the courage Challenges, Portfolio Fail to questions and Reflective Pass provides discussion Distinction when alternate appropriate. solutions. Has developed proactively Portfolio Fail and sustains develops Reflective Pass sound business wider business discussion Distinction relationships with relationships managers, clients for the benefit and peers. of the business. Adapts Shows an Portfolio Fail communication, ability to use Reflective Pass style and new discussion Distinction approach to ensure they meet styles and the needs of methodology different people to meet the or audiences. needs of different people. 3.3 Personal Accountability Proactive in personal development, taking initiative and ownership for learning. Demonstrating commitment to the role and the insurance industry, e.g. creating own development plan, identifying opportunities to develop in the role. An awareness of the importance of credibility and professionalism in the role The learner The learner: consistently: Demonstrates Takes Portfolio Fail transparency in ownership in Reflective Pass all areas of work. correcting the discussion Distinction mistakes of self and others
Works independently on routine tasks and accepts more challenging work in order to develop. Works independently on more complex tasks and identifies own development opportunities. Portfolio Reflective discussion Fail Pass Distinction 3.2 Communication Strong verbal and written communication demonstrating active listening, positive questioning and enquiry to build effective relationships, e.g. gathering information from clients to understand their insurance needs. Ask appropriate and thoughtful questions The learner consistently: The learner: Has the courage to when appropriate. Challenges, questions and provides alternate solutions. Portfolio Reflective discussion Fail Pass Distinction Has developed and sustains sound business relationships with managers, clients and peers. proactively develops wider business relationships for the benefit of the business. Portfolio Reflective discussion Fail Pass Distinction Adapts communication, style and approach to ensure they meet the needs of different people or audiences. Shows an ability to use new styles and methodology to meet the needs of different people. Portfolio Reflective discussion Fail Pass Distinction 3.3 Personal Accountability Proactive in personal development, taking initiative and ownership for learning. Demonstrating commitment to the role and the insurance industry, e.g. creating own development plan, identifying opportunities to develop in the role. An awareness of the importance of credibility and professionalism in the role The learner consistently: The learner: Demonstrates transparency in all areas of work. Takes ownership in correcting the mistakes of self and others Portfolio Reflective discussion Fail Pass Distinction
7414-End-point_Assessment_Form_Centres_Employers_V1-0.docx