2. Assessment 2.1 Develop, agree and implement a plan for improving Mar-16 Amber Plan agreed and implemented. AC&S and care assessment capacity to manage risk inherent in waiting list Risk reduced but still significant management of cases. waiting list for assessments. For continued monitoring 2.3 Clarify roles of case-coordinators, senior practitioners Feb-16 Amber Work on roles and team AC&S and Social workers in assessment and review functions and structures now part of wider the role of Occupational Therapy in relation to this activity locality restructure for assessment function. Work has started and is part of phase 2 2.5 Implement early action to improve workflow Mar-16 Amber Focusing on completing hospital AC&S work in 2015 and then to roll out to other aspects of work. Revised completion date 2.6 From analysis, make recommendations on alternative Mar-16 Amber High level model in place and AC&S models of operation, including strengthening locality model being implemented. Need to to align with locality approach to community health services progess the detail and align with in NHS. health partners.Revised completion date 2.7 Check workflows for initiating and completing financial Mar-16 Red This improvement activity not yet CPI assessments. Analyse learning from complaints. Review started due to workload/capacity staff training and information for the public problems 3. Quality of 3.2 Re-establish line management arrangements with CC Jul-16 Amber With new Head of Service now AC&S practice (In staff seconded to teams in CPFT (AMHPs) and PCH (EIS and capacity to progress this, initial addition to Integrated Therapy Service) and ensure all of improvement scoping of S75 in hand safeguarding action in this plan encompasses this wider group of staff as actions) required 3.5 Develop and implement model for peer review within Mar-16 Amber Area that still requires attention - AC&S teams through case file audit including checking application there having been capacity issues of eligibility threshold limiting ability to progress
2. Assessment and care management 2.1 Develop, agree and implement a plan for improving assessment capacity to manage risk inherent in waiting list of cases. Mar-16 Amber Plan agreed and implemented. Risk reduced but still significant waiting list for assessments. For continued monitoring AC&S 2.3 Clarify roles of case-coordinators, senior practitioners and Social workers in assessment and review functions and the role of Occupational Therapy in relation to this activity Feb-16 Amber Work on roles and team structures now part of wider locality restructure for assessment function. Work has started and is part of phase 2 AC&S 2.5 Implement early action to improve workflow Mar-16 Amber Focusing on completing hospital work in 2015 and then to roll out to other aspects of work. Revised completion date AC&S 2.6 From analysis, make recommendations on alternative models of operation, including strengthening locality model to align with locality approach to community health services in NHS. Mar-16 Amber High level model in place and being implemented. Need to progess the detail and align with health partners.Revised completion date AC&S 2.7 Check workflows for initiating and completing financial assessments. Analyse learning from complaints. Review staff training and information for the public Mar-16 Red This improvement activity not yet started due to workload/capacity problems CPI 3. Quality of practice (In addition to safeguarding actions) 3.2 Re-establish line management arrangements with CC staff seconded to teams in CPFT (AMHPs) and PCH (EIS and Integrated Therapy Service) and ensure all of improvement action in this plan encompasses this wider group of staff as required Jul-16 Amber With new Head of Service now capacity to progress this, initial scoping of S75 in hand AC&S 3.5 Develop and implement model for peer review within teams through case file audit including checking application of eligibility threshold Mar-16 Amber Area that still requires attention - there having been capacity issues limiting ability to progress AC&S
acs-2016-17-service-plan-final.docx