The Commissioner for Equal Opportunity provides deferring an application for accommodation or information about the Act, investigates and placing them at a lower order of precedence in conciliates complaints, conducts community any list of applicants for that accommodation education and training and develops programs to by denying them access, or limiting the their promote equal opportunity. access, to any benefit associated with accommodation occupied them (e.g. not Contact allowing them to use the pool) Equal Opportunity Commission by evicting the person from accommodation they occupy; or By telephone by subjecting the person to any other detriment General enquiries 08 9216 3900 in relation to accommodation they occupy. Training courses 08 9216 3927 Case examples Facsimile 08 9216 3960 Country callers 1800 198 149 A woman alleged that when her real estate company TTY 08 9216 3936 was informed her family included a disabled child, she was no longer acceptable as a potential tenant Email of a rental property. The company denied this allegation stating there were many variables taken Website into account when offering tenancy and the fact the family had a disabled child was not one of them. By visiting our office The company then listed a recent history of dispute Level 2, Westralia Square with the family. Following a conciliation conference, 141 St Georges Terrace the woman accepted the and company’s explanation Perth WA 6000 the matter was resolved. Department of Commerce oOo An Aboriginal woman believed her family was By telephone evicted because her landlord treated her differently to a non-Aboriginal family. She felt the eviction was Consumer Protection 1300 30 40 54 caused by her deceased husband’s past anti-social National Relay Service conduct, and current complaints about her son. She (for the hearing impaired) 13 36 77 felt a non-Aboriginal family would not have been treated so harshly. Email: Following a conciliation conference at the Commission with the landlord, accommodation was Website: provided to the woman and her family. oOo An Interpreter can be arranged on request. For more information contact TenancyWA Disclaimer The material in this brochure is not intended to be legal advice. The Commissioner expressly disclaims any Phone (08) 9221 0088 liability in respect to anything done or not done to any person in reliance upon any of the contents of this publication. Government of Western Australia June 2015
deferring an application for accommodation or placing them at a lower order of precedence in any list of applicants for that accommodation by denying them access, or limiting the their access, to any benefit associated with accommodation occupied them (e.g. not allowing them to use the pool) by evicting the person from accommodation they occupy; or by subjecting the person to any other detriment in relation to accommodation they occupy. Case examples A woman alleged that when her real estate company was informed her family included a disabled child, she was no longer acceptable as a potential tenant of a rental property. The company denied this allegation stating there were many variables taken into account when offering tenancy and the fact the family had a disabled child was not one of them. The company then listed a recent history of dispute with the family. Following a conciliation conference, the woman accepted the company’s explanation and the matter was resolved. oOo An Aboriginal woman believed her family was evicted because her landlord treated her differently to a non-Aboriginal family. She felt the eviction was caused by her deceased husband’s past anti-social conduct, and current complaints about her son. She felt a non-Aboriginal family would not have been treated so harshly. Following a conciliation conference at the Commission with the landlord, accommodation was provided to the woman and her family. oOo For more information contact TenancyWA Phone (08) 9221 0088 The Commissioner for Equal Opportunity provides information about the Act, investigates and conciliates complaints, conducts community education and training and develops programs to promote equal opportunity. Contact Equal Opportunity Commission By telephone General enquiries 08 9216 3900 Training courses 08 9216 3927 Facsimile 08 9216 3960 Country callers 1800 198 149 TTY 08 9216 3936 Email Website By visiting our office Level 2, Westralia Square 141 St Georges Terrace Perth WA 6000 Department of Commerce By telephone Consumer Protection 1300 30 40 54 National Relay Service (for the hearing impaired) 13 36 77 Email: Website: An Interpreter can be arranged on request. Disclaimer The material in this brochure is not intended to be legal advice. The Commissioner expressly disclaims any liability in respect to anything done or not done to any person in reliance upon any of the contents of this publication. Government of Western Australia June 2015
accommodation-know-your-rights-as-a-property-owner-or-agent-25-06-15.docx