Coordinate the Institutes graduation program to ensure a smooth running of these events in line with the Institutes Graduation guidelines. Assist in the development and implementation of the SMS and Syllabus Plus integration process in order to improve the interaction of these two systems. REPORTING RELATIONSHIPS The Administrative Officer Systems reports to the Administrative Services Team Leader who reports to the Manager Student Records and Enrolments. Other positions reporting to the Administrative Services Team Leader are: Administrative Officer Reporting, Administrative Officer Systems (SMS) Administrative Office Support and the Administrative Officer Curriculum Support. KEY DUTIES Timetabling Maintain the effective operation of the timetabling system (Syllabus Plus) by providing administrative and operation support to meet the needs of clients. Coordinate the timetabling help desk to ensure high level customer service and accuracy of data required for the student lifecycle. Construct and maintain the student and teaching staff timetables for the Institute. Administer casual room bookings across the Institute which requires careful balance between the needs of casual users and those of the teaching staff and students. Provide advice, recommendations and planning assistance to teaching areas and student management officers to ensure effective use of the timetabling system. Analyse issues and provide solutions to problems relating to the timetabling system. Administer the security and access for all staff and the disconnection of users where necessary for the timetabling system. Provide advice to staff on the use of the timetabling system. Process data effectively and accurately and perform regular quality checks. Provide high level of customer service to internal and external clients. Develop processes and procedures to assist in effectively administering the timetabling system Quality check all the data that leaves Administrative Services area. Participate in the Administrative Services team meetings and provide feedback to the team on overall performance of the timetabling system and report discrepancies or concerns to the Administrative Services Coordinator. Maintain the training manuals for the timetabling system. Graduation
Coordinate the Institutes graduation program to ensure a smooth running of these events in line with the Institutes Graduation guidelines. Assist in the development and implementation of the SMS and Syllabus Plus integration process in order to improve the interaction of these two systems. REPORTING RELATIONSHIPS The Administrative Officer Systems reports to the Administrative Services Team Leader who reports to the Manager Student Records and Enrolments. Other positions reporting to the Administrative Services Team Leader are: Administrative Officer Reporting, Administrative Officer Systems (SMS) Administrative Office Support and the Administrative Officer Curriculum Support. KEY DUTIES Timetabling Maintain the effective operation of the timetabling system (Syllabus Plus) by providing administrative and operation support to meet the needs of clients. Coordinate the timetabling help desk to ensure high level customer service and accuracy of data required for the student lifecycle. Construct and maintain the student and teaching staff timetables for the Institute. Administer casual room bookings across the Institute which requires careful balance between the needs of casual users and those of the teaching staff and students. Provide advice, recommendations and planning assistance to teaching areas and student management officers to ensure effective use of the timetabling system. Analyse issues and provide solutions to problems relating to the timetabling system. Administer the security and access for all staff and the disconnection of users where necessary for the timetabling system. Provide advice to staff on the use of the timetabling system. Process data effectively and accurately and perform regular quality checks. Provide high level of customer service to internal and external clients. Develop processes and procedures to assist in effectively administering the timetabling system Quality check all the data that leaves Administrative Services area. Participate in the Administrative Services team meetings and provide feedback to the team on overall performance of the timetabling system and report discrepancies or concerns to the Administrative Services Coordinator. Maintain the training manuals for the timetabling system. Graduation
Administrative%20Officer%20Systems%20(Timetabling%20%20Grad)%20as%20at%2026%20March%202013.docx