PAGE 20 Rights Protection, Justice and Legislation GOAL: People with disability have their rights upheld, promoted and protected. Council Role: Mitcham Council recognises that residents living with disability will benefit from being supported to understand their rights as they relate to Council services. Priority Actions In the next two years Council will: Review Council complaints procedure to • strengthen engagement with people living with disability, including multiple ways to register complaints and issues. In the next five years Council will: Investigate opportunities for education for • residents and business operators to better understand disability, and the Disability Discrimination Act. Ensure changes made by local • businesses/owners to their facilities are compliant with access standards. Anticipated benefits to the community include: Greater community understanding of • access and inclusion issues resulting in increased accessibility to local businesses. Improved and expanded ways to register • complaints and issues with Council.
PAGE 20 Rights Protection, Justice and Legislation GOAL: People with disability have their rights upheld, promoted and protected. Council Role: Mitcham Council recognises that residents living with disability will benefit from being supported to understand their rights as they relate to Council services. Priority Actions In the next two years Council will: • Review Council complaints procedure to strengthen engagement with people living with disability, including multiple ways to register complaints and issues. In the next five years Council will: • Investigate opportunities for education for residents and business operators to better understand disability, and the Disability Discrimination Act. • Ensure changes made by local businesses/owners to their facilities are compliant with access standards. Anticipated benefits to the community include: • Greater community understanding of access and inclusion issues resulting in increased accessibility to local businesses. • Improved and expanded ways to register complaints and issues with Council.
Access%20and%20Inclusion%20Plan%202015-2020%20-%20A%20connected%20community%20for%20all%20word%20version.docx