Organisations Self-Assessment Assessor’s Review QIP Review Not Partially Not Criterion Indicators Met met N/A Agree Disagree Met Comments D. Demonstration that the leadership team have driven safety and quality improvement at the service Standard 2.2 Service communication Criterion 2.2.1 A. Demonstration that the Information service’s opening hours, about the location details, services, and service contact information is clearly visible and accessible to consumers B. Demonstration that information about how to access the centre and its services is clearly communicated to consumers C. Information about the service is regularly updated where and when required D. Information about planned and/or unexpected closures is communicated to consumers such as public holiday closures, renovations, relocation E. Consumer information is available in languages reflective of the service’s consumer demographic
Criterion Indicators Organisations Self-Assessment Assessor’s Review QIP Review Comments Met Not Partially met N/A Agree Disagree Met Not D. Demonstration that the leadership team have driven safety and quality improvement at the service Standard 2.2 Service communication Criterion 2.2.1 Information about the service A. Demonstration that the service’s opening hours, location details, services, and contact information is clearly visible and accessible to consumers B. Demonstration that information about how to access the centre and its services is clearly communicated to consumers C. Information about the service is regularly updated where and when required D. Information about planned and/or unexpected closures is communicated to consumers such as public holiday closures, renovations, relocation E. Consumer information is available in languages reflective of the service’s consumer demographic
Accreditation-3.0-Score-Sheet.docx