resource use & During this hospital stay, how often did quality & safety of doctors treat you care. with courtesy and Physician and Nurse Teamwork respect? () During this hospital Composite 2: stay, how often did Enhancing Communication Skills for Physicians Communication with doctors listen () Doctors carefully to you? During this hospital stay, how often did doctors explain things in a way you could understand? Establish protocols and identify accountability for responding to inpatient calls Track the type and timing of inpatient call requests to target support and response processes During this hospital Implement intentional hourly rounding stay, after you pressed Establish processes and expectations regarding communication for nurses when stepping away from the the call button, how floor or when assistance is needed often did you get help Types of Rounding Composite 3: as soon as you wanted () Responsiveness of Hospital it? How often did you Staff Rounding Checklist: () get help in getting to the bathroom or in using a bedpan as () soon as you wanted? Best Practice Protocols Clinical Procedures Safety () During this hospital Chronic Pain Guidelines stay, how often was () your pain well controlled? () Composite 4: Pain During this hospital Management stay, how often did Pain Management and Opioids Guidelines the hospital staff do () everything they could to help you with your pain?
resource use & quality & safety of care. Composite 2: Communication with Doctors During this hospital stay, how often did doctors treat you with courtesy and respect? During this hospital stay, how often did doctors listen carefully to you? During this hospital stay, how often did doctors explain things in a way you could understand? Physician and Nurse Teamwork () Enhancing Communication Skills for Physicians () Composite 3: Responsiveness of Hospital Staff During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it? How often did you get help in getting to the bathroom or in using a bedpan as soon as you wanted? Establish protocols and identify accountability for responding to inpatient calls Track the type and timing of inpatient call requests to target support and response processes Implement intentional hourly rounding Establish processes and expectations regarding communication for nurses when stepping away from the floor or when assistance is needed Types of Rounding () Rounding Checklist: () () Best Practice Protocols Clinical Procedures Safety () Composite 4: Pain Management During this hospital stay, how often was your pain well controlled? During this hospital stay, how often did the hospital staff do everything they could to help you with your pain? Chronic Pain Guidelines () () Pain Management and Opioids Guidelines ()
051617_ATAGlance_final.docx