B Policy benefits and exclusions general (i.e. What 02 02 – services / procedures are covered) C Gap and gap cover amounts 03 03 D What dollar value will be paid back per visit i.e. to the 04 04 dentist, massage, chiro etc. E Claims process 05 05 F Standard Information Statements 06 06 G Terms and conditions 07 07 H Waiting periods 08 08 I Dependants information 09 09 J Medicare levy surcharge / Government rebate 10 10 K Annual rebate limits 11 11 L Confidentiality and privacy agreements 12 12 M Information regarding pre-existing conditions 13 13 N Preferred providers / doctors / hospitals 14 14 O Accident and emergency 15 15 P Overseas private health cover 16 16 Q Policy upgrade information 17 17 R Underwriter of the policy 18 18 S Lifetime health cover 19 19 T Unsure / know 97 97 Don’t U Other, please specify: 96 96 Accessing benefits and making a claim Which of the following best describes you? SR I frequently access my private health insurance (i.e. I regularly 01 CONTINUE make claims) I sometimes access my private health insurance 02 CONTINUE
B Policy benefits and exclusions – general (i.e. What services / procedures are covered) 02 02 C Gap and gap cover amounts 03 03 D What dollar value will be paid back per visit i.e. to the dentist, massage, chiro etc. 04 04 E Claims process 05 05 F Standard Information Statements 06 06 G Terms and conditions 07 07 H Waiting periods 08 08 I Dependants information 09 09 J Medicare levy surcharge / Government rebate 10 10 K Annual rebate limits 11 11 L Confidentiality and privacy agreements 12 12 M Information regarding pre-existing conditions 13 13 N Preferred providers / doctors / hospitals 14 14 O Accident and emergency 15 15 P Overseas private health cover 16 16 Q Policy upgrade information 17 17 R Underwriter of the policy 18 18 S Lifetime health cover 19 19 T Unsure / Don’t know 97 97 U Other, please specify: 96 96 Accessing benefits and making a claim Which of the following best describes you? SR I frequently access my private health insurance (i.e. I regularly make claims) 01 CONTINUE I sometimes access my private health insurance 02 CONTINUE
ACCC%20Consumer%20Survey%20Private%20Health%20Insurance%20Final%20Report.docx