Brinsford will Everyone experiencing Our visitor survey will be used to The staff and Dedicated staff acknowledge the services delivered assess the cultural diversity of partners groups and and be as part of the ‘family family service users [31/08/18] delivering services partnership responsive to the offer’ will be able to as part of our teams will be diverse make up access a range of A needs analysis will be ‘family offer’ will established of our family specialist services where commissioned with our care be fully reflective which are members, the need is identified. leaver population to assess the of the diversity culturally aware significant others Barriers to effective specific levels of engagement contained within and reflective of and corporate inclusion will be with the ‘family offer’ as our population the diversity of parents who identified and mitigated corporate parents [30/9/18] our resident experience our through Visitor population. This ‘family offer’. communication in a Data provided by our equalities engagement will cultural maturity range of languages team will be assessed by the inform will be used to and consultation which Family and Significant Other adjustments develop quality reflects our cultural Group to inform decisions made required to meet relationships with competence. for the commissioning of services the cultural family members [31/10/18] diversity and significant expectations of others Equalities data capture sources those using family will be reviewed to consider the services potential to capture how often differing cultures access family Staff identified to engagement opportunities, conduct ‘Meet & specifically visits. This will be Greet’ and other extended to include data family facing roles capture for levels of will be reflective engagement with personal of the diversity of advisors as a care leaver our resident [31/1/19] population
Brinsford will acknowledge and be responsive to the diverse make up of our family members, significant others and corporate parents who experience our ‘family offer’. Everyone experiencing the services delivered as part of the ‘family offer’ will be able to access a range of specialist services where the need is identified. Barriers to effective inclusion will be identified and mitigated through communication in a range of languages and consultation which reflects our cultural competence. Our visitor survey will be used to assess the cultural diversity of family service users [31/08/18] A needs analysis will be commissioned with our care leaver population to assess the specific levels of engagement with the ‘family offer’ as corporate parents [30/9/18] Data provided by our equalities team will be assessed by the Family and Significant Other Group to inform decisions made for the commissioning of services [31/10/18] Equalities data capture sources will be reviewed to consider the potential to capture how often differing cultures access family engagement opportunities, specifically visits. This will be extended to include data capture for levels of engagement with personal advisors as a care leaver [31/1/19] The staff and partners delivering services as part of our ‘family offer’ will be fully reflective of the diversity contained within our population Visitor engagement will inform adjustments required to meet the cultural diversity expectations of those using family services Staff identified to conduct ‘Meet & Greet’ and other family facing roles will be reflective of the diversity of our resident population Dedicated staff groups and partnership teams will be established which are culturally aware and reflective of the diversity of our resident population. This cultural maturity will be used to develop quality relationships with family members and significant others
5b3ca87721801-hmp-yoi-brinsford-families-significant-others-strategy-2018.docx