Microsoft Office 2010 Customer Solution Case Airline Increases Productivity, Enhances Impact, and Reduces Costs with Office 2010 “We can use Office 2010 to deliver almost 2,200 more Overview Country or Region: United Arab training days a year. In a diverse, highly technical Emirates organization with more than 40,000 people, that’s a Industry: Commercial aviation pretty significant benefit.” Customer Profile Emirates airline is the largest unit of Bobby John, Learning and Development Manager, IT Training Group, Emirates airline the Emirates Group, which employs Various business at Emirates airline are responsible for 40,000 people and generates annual revenue of U.S.$12.4 billion. Emirates developing documents and presentations to support sales flies more than 27 million passengers a initiatives, performance research, and training programs for the year. company’s 40,000 employees. The company wanted to help its Business Situation employees develop more engaging materials in less time and at Emirates wanted to increase the productivity of its business make lower costs, without having to rely on third-party software or it easier to communicate and manage outside vendors. It also wanted to make it easier for teams to projects effectively, and develop more engaging materials at lower cost. communicate efficiently and mange projects more effectively. In 2010, Emirates launched a pilot project to evaluate Microsoft Solution Emirates used new and updated Office 2010 productivity software. The company successfully features in Microsoft Excel 2010, demonstrated how Emirates business teams can use Office 2010 OneNote 2010, Outlook 2010, PowerPoint 2010, and Word 2010 to to produce engaging training resources in less time, develop help its employees communicate and high-quality presentations under tight deadlines without develop business materials. external support, and manage information and projects more Benefits efficiently. Increased productivity Efficient communication Effective project management Higher impact at lower cost
Microsoft Office 2010 Customer Solution Case Airline Increases Productivity, Enhances Impact, and Reduces Costs with Office 2010 Overview Country or Region: United Arab Emirates Industry: Commercial aviation Customer Profile Emirates airline is the largest unit of the Emirates Group, which employs 40,000 people and generates annual revenue of U.S.$12.4 billion. Emirates flies more than 27 million passengers a year. Business Situation Emirates wanted to increase the productivity of its business make it easier to communicate and manage projects effectively, and develop more engaging materials at lower cost. Solution Emirates used new and updated features in Microsoft Excel 2010, OneNote 2010, Outlook 2010, PowerPoint 2010, and Word 2010 to help its employees communicate and develop business materials. Benefits Increased productivity Efficient communication Effective project management Higher impact at lower cost “We can use Office 2010 to deliver almost 2,200 more training days a year. In a diverse, highly technical organization with more than 40,000 people, that’s a pretty significant benefit.” Bobby John, Learning and Development Manager, IT Training Group, Emirates airline Various business at Emirates airline are responsible for developing documents and presentations to support sales initiatives, performance research, and training programs for the company’s 40,000 employees. The company wanted to help its employees develop more engaging materials in less time and at lower costs, without having to rely on third-party software or outside vendors. It also wanted to make it easier for teams to communicate efficiently and mange projects more effectively. In 2010, Emirates launched a pilot project to evaluate Microsoft Office 2010 productivity software. The company successfully demonstrated how Emirates business teams can use Office 2010 to produce engaging training resources in less time, develop high-quality presentations under tight deadlines without external support, and manage information and projects more efficiently.
Emirates_Office2010_CS.docx