10 20 30 40 50 60 70 80 90 100 8a_1 The measures of the perception of the society’s company’s image 8a_2 The measures of the perception of the society’s company’s performance as a responsible citizen 8a_3 The measures of the perception of the society’s company’s involvement in the communities where it operates. 8a_4 The measures of the perception of the society’s company’s reporting on activities to assist in the preservation and sustainability of resources Internal measures that are used to monitor and improve 8b_1 performance achieved and to predict perception society’s of the company. (*) 0 = no results available; 25 = positive trends/satisfactory performance and targets achieved in about ¼ of relevant areas, comparison with external organisations takes place in about ¼ of areas; some results (about ¼) are caused by the approach applied 100 = strongly positive trends/sustained excellence results in all areas over at least 3 years, internal targets exceeded in at least ¾ of areas, results of comparison with external organisations excellent in at least ¾ of areas and in in ½ of areas; all results are caused by the approach applied; results address all relevant areas. “best class” 8. Society Results - findings
10 20 30 40 50 60 70 80 90 100 8a_1 The measures of the society’s perception of the company’s image 8a_2 The measures of the society’s perception of the company’s performance as a responsible citizen 8a_3 The measures of the society’s perception of the company’s involvement in the communities where it operates. 8a_4 The measures of the society’s perception of the company’s reporting on activities to assist in the preservation and sustainability of resources 8b_1 Internal measures that are used to monitor and improve performance achieved and to predict society’s perception of the company. (*) 0 = no results available; 25 = positive trends/satisfactory performance and targets achieved in about ¼ of relevant areas, comparison with external organisations takes place in about ¼ of areas; some results (about ¼) are caused by the approach applied 100 = strongly positive trends/sustained excellence results in all areas over at least 3 years, internal targets exceeded in at least ¾ of areas, results of comparison with external organisations excellent in at least ¾ of areas and “best in class” in ½ of areas; all results are caused by the approach applied; results address all relevant areas. 8. Society Results - findings
689420ESW0MAN00Operationnal0Manual.docx