affected by a series of devastating 2017 wildfires in Northern and Southern California. The protections in Resolutions M-4833 and M-4385 were aimed to help Californians who experienced housing or financial crises due to the 2017 wildfires. On March 22, 2018, R.18-03-011 was initiated to consider whether the Commission should adopt permanent rules requiring all electric, gas, telephone, providers, water and sewer utilities under this Commission’s jurisdiction to make available comparable post-disaster customer protections measures to Californians in the event that certain types of emergency disaster declarations are pronounced. Conclusions of Law It is reasonable to establish the customer protections adopted in Resolutions M-4833 and M-4835 as the controlling interim authority should a disaster occur between now and the time R.18-03-011 concludes. The protections in Resolution M-4833 and M-4835 shall go into effect upon a state of emergency declaration by the Governor of California where the disaster has either: (1) resulted in the loss or disruption of the delivery or receipt of utility service; and/or (2) resulted in the degradation of the quality of utility service. The period of time for which the protections apply shall be consistent with the determinations held in Resolutions M-4833 and M-4835, or until utility service is restored. The protections in Resolutions M-4833 and M-4835 shall apply to residential and non-residential (small business) electric and gas customers in
affected by a series of devastating 2017 wildfires in Northern and Southern California. The protections in Resolutions M-4833 and M-4385 were aimed to help Californians who experienced housing or financial crises due to the 2017 wildfires. On March 22, 2018, R.18-03-011 was initiated to consider whether the Commission should adopt permanent rules requiring all electric, gas, telephone, providers, water and sewer utilities under this Commission’s jurisdiction to make available comparable post-disaster customer protections measures to Californians in the event that certain types of emergency disaster declarations are pronounced. Conclusions of Law It is reasonable to establish the customer protections adopted in Resolutions M-4833 and M-4835 as the controlling interim authority should a disaster occur between now and the time R.18-03-011 concludes. The protections in Resolution M-4833 and M-4835 shall go into effect upon a state of emergency declaration by the Governor of California where the disaster has either: (1) resulted in the loss or disruption of the delivery or receipt of utility service; and/or (2) resulted in the degradation of the quality of utility service. The period of time for which the protections apply shall be consistent with the determinations held in Resolutions M-4833 and M-4835, or until utility service is restored. The protections in Resolutions M-4833 and M-4835 shall apply to residential and non-residential (small business) electric and gas customers in
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