8. There is adequate lighting and no Yes glare for deaf persons and persons with low vision 9. Adequate support is available for No Should be available persons from different cultures, learning disabilities, those not formally educated, in all the above provisions EVALUATION OF THE SERVICE No. Question Answer Remarks/recommendations Yes No 1. Disability sensitization sessions are No Should be a part part of the staff induction programme. 2. Staff are trained to assist persons No Should be trained with disabilities, including persons with learning disabilities Staff are trained in basic Indian No 3. sign language 4. Staff are aware of the accessible No facilities that are available and know how to operate them 5 All accessibility equipment is No checked regularly and maintained well. 6 There is a procedure for a client No with disabilities to lodge a complaint or make suggestions
8. There is adequate lighting and no glare for deaf persons and persons with low vision Yes 9. Adequate support is available for persons from different cultures, learning disabilities, those not formally educated, in all the above provisions No Should be available EVALUATION OF THE SERVICE No. Question Answer Remarks/recommendations Yes No 1. Disability sensitization sessions are part of the staff induction programme. No Should be a part 2. Staff are trained to assist persons with disabilities, including persons with learning disabilities No Should be trained 3. Staff are trained in basic Indian sign language No 4. Staff are aware of the accessible facilities that are available and know how to operate them No 5 All accessibility equipment is checked regularly and maintained well. No 6 There is a procedure for a client with disabilities to lodge a complaint or make suggestions No
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