Practice effective non-verbal communication skills. 2.3 2.3.a Exhibit effective non-verbal behaviour. 2.3.b Practice active listening techniques. 2.3.c Establish trust and rapport with patients and colleagues. 2.3.d Recognize and react appropriately to non-verbal behaviours. Practice effective interpersonal relations. 2.4 2.4.a Treat others with respect. 2.4.b Exhibit empathy and compassion while providing care. 2.4.c Recognize and react appropriately to persons exhibiting emotional reactions. 2.4.d Act in a confident manner. 2.4.e Act assertively as required. 2.4.f Exhibit diplomacy, tact and discretion. 2.4.g Exhibit conflict resolution skills. 3.0 HEALTH AND SAFETY: Maintain good physical and mental health. 3.1 3.1.a Maintain balance in personal lifestyle. 3.1.b Develop and maintain an appropriate support system. Competency Attained by Applicant 3.1.c Manage personal stress. Practice effective strategies to improve physical and mental health related to career 3.1.d (shift work). Exhibit physical strength and fitness consistent with the requirements of professional 3.1.e practice.
2.3 Practice effective non-verbal communication skills. 2.3.a Exhibit effective non-verbal behaviour. 2.3.b Practice active listening techniques. 2.3.c Establish trust and rapport with patients and colleagues. 2.3.d Recognize and react appropriately to non-verbal behaviours. 2.4 Practice effective interpersonal relations. 2.4.a Treat others with respect. 2.4.b Exhibit empathy and compassion while providing care. 2.4.c Recognize and react appropriately to persons exhibiting emotional reactions. 2.4.d Act in a confident manner. 2.4.e Act assertively as required. 2.4.f Exhibit diplomacy, tact and discretion. 2.4.g Exhibit conflict resolution skills. 3.0 HEALTH AND SAFETY: 3.1 Maintain good physical and mental health. 3.1.a Maintain balance in personal lifestyle. 3.1.b Develop and maintain an appropriate support system. Competency Attained by Applicant 3.1.c Manage personal stress. 3.1.d Practice effective strategies to improve physical and mental health related to career (shift work). 3.1.e Exhibit physical strength and fitness consistent with the requirements of professional practice.
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