[List key, measurable deliverables, quality standards, completeness and correctness criteria and quality control activities for each deliverable.] Deliverable Quality Standards/ Project Deliverable Completeness and Correctness Quality Control Frequency/Interval Criteria Activity 4. Project Quality Assurance The focus of quality assurance is on the processes used in the project. Quality assurance ensures that project processes are used effectively to produce quality project deliverables. The following table identifies: The project processes subject to quality assurance. The quality standards and stakeholder expectations for that process. The quality assurance activity such as a quality audit or reviews - that will be – executed to monitor that project processes are properly followed. How often or when the quality assurance activity will be performed. [List key processes and the quality assurance activities for each process.] Process Quality Standards/ Quality Assurance Project Process Frequency/ Interval Stakeholder Expectations Activity 5. Critical to Quality The focus of critical to quality (CTQ) is on the outcomes expected from the project. Critical to quality ensures that project outcomes meet the needs and expectations of internal and external customers. The following table identifies: The customer expectation. The CTQ measures for that expectation. The measurement activity that will be executed to monitor that CTQ.
[List key, measurable deliverables, quality standards, completeness and correctness criteria and quality control activities for each deliverable.] Project Deliverable Deliverable Quality Standards/ Completeness and Correctness Criteria Quality Control Activity Frequency/Interval 4. Project Quality Assurance The focus of quality assurance is on the processes used in the project. Quality assurance ensures that project processes are used effectively to produce quality project deliverables. The following table identifies: The project processes subject to quality assurance. The quality standards and stakeholder expectations for that process. The quality assurance activity – such as a quality audit or reviews - that will be executed to monitor that project processes are properly followed. How often or when the quality assurance activity will be performed. [List key processes and the quality assurance activities for each process.] Project Process Process Quality Standards/ Stakeholder Expectations Quality Assurance Activity Frequency/ Interval 5. Critical to Quality The focus of critical to quality (CTQ) is on the outcomes expected from the project. Critical to quality ensures that project outcomes meet the needs and expectations of internal and external customers. The following table identifies: The customer expectation. The CTQ measures for that expectation. The measurement activity that will be executed to monitor that CTQ.
7%20Quality%20Management%20Plan%20Template.docx