28 23 23 Video Surveillance Systems Infrastructure 28 23 29 Video Surveillance Remote Devices and Sensors SUBMITTALS Manufacturer’s data sheets in digital or printed form. Manufacturer’s installation and operations manuals in digital or printed form. QUALIFICATIONS Manufacturer Manufacturer shall have been in business for more than 10 years. All installation, configuration, setup and related work shall be performed by an authorized technician certified by the manufacturer. All installation shall be performed by a technician licensed to install and service video surveillance and security equipment as mandated by the authority having jurisdiction. WARRANTY & SUPPORT The Network Video Camera shall come with a minimum 3 year manufacturer’s warranty with the 1st year including advance replacement service. The Network Video Camera shall come with a heroic customer service support structure, including a 1-888 number for technical service, pre and post sales assistance, and full access to online technical support as well as online sales support. Technical support shall be available for 24 hours per day 7 days per week to all integrators and dealers free of charge. Firmware updates and patches shall be available free of charge. - END OF SECTION -
28 23 23 Video Surveillance Systems Infrastructure 28 23 29 Video Surveillance Remote Devices and Sensors SUBMITTALS Manufacturer’s data sheets in digital or printed form. Manufacturer’s installation and operations manuals in digital or printed form. QUALIFICATIONS Manufacturer Manufacturer shall have been in business for more than 10 years. All installation, configuration, setup and related work shall be performed by an authorized technician certified by the manufacturer. All installation shall be performed by a technician licensed to install and service video surveillance and security equipment as mandated by the authority having jurisdiction. WARRANTY & SUPPORT The Network Video Camera shall come with a minimum 3 year manufacturer’s warranty with the 1st year including advance replacement service. The Network Video Camera shall come with a heroic customer service support structure, including a 1-888 number for technical service, pre and post sales assistance, and full access to online technical support as well as online sales support. Technical support shall be available for 24 hours per day 7 days per week to all integrators and dealers free of charge. Firmware updates and patches shall be available free of charge. - END OF SECTION -
34922ac_openeye_oe-c7564_ae_specs.docx