Per occurrence, the Must provide an Operations Facility next 30 calendar Open/Close Plan a minimum of 60 days and every Time to deliver Operations Facility calendar days prior to operations following seven (7) IV.I Facility Open/Close Plan begin/close. 3 calendar days Must provide staff augmentation personnel as requested by the State Time to provide staff augmentation within a maximum of 30 calendar days of Per occurrence, IV.J Organizational Staffing personnel. request. 3 recurring Propose an interim replacement of key Per occurrence, Timely interim appointment of vacant key staff positions within a maximum of five every 5 calendar IV.J Organizational Staffing staff positions (5) calendar days of vacancy. 3 days not filled. Per occurrence, the first 60 calendar days Propose a replacement of key staff and every following Timely replacement of vacant key staff positions within a maximum of sixty (60) seven (7) calendar IV.J Organizational Staffing positions calendar days of vacancy. 3 days. IV.K Documentation Provide timely weekly status reports Each Monday for the previous week. 5 Per occurrence Within a maximum of five (5) business IV.K Documentation Provide timely monthly status reports days of the end of the month. 4 Per occurrence Within a maximum of ten (10) business IV.K Documentation Provide timely quarterly status reports days of the end of the quarter. 4 Per occurrence Provide meeting minutes for project meetings Within a maximum of five (5) business IV.K Documentation in specified format days of the meeting. 5 Per occurrence Must respond to help desk messages IV.L User Support Respond to Help Desk messages within a maximum of 4 business hours. 5 Per occurrence Per occurrence, the next 30 calendar Must provide a Security Risk Assessment days and every not less than a minimum of 30 calendar following seven (7) IV.M Privacy and Security Provide a Security Risk Assessment days prior to the start of operations. 2 calendar days
IV.I Facility Time to deliver Operations Facility Open/Close Plan Must provide an Operations Facility Open/Close Plan a minimum of 60 calendar days prior to operations begin/close. 3 Per occurrence, the next 30 calendar days and every following seven (7) calendar days IV.J Organizational Staffing Time to provide staff augmentation personnel. Must provide staff augmentation personnel as requested by the State within a maximum of 30 calendar days of request. 3 Per occurrence, recurring IV.J Organizational Staffing Timely interim appointment of vacant key staff positions Propose an interim replacement of key staff positions within a maximum of five (5) calendar days of vacancy. 3 Per occurrence, every 5 calendar days not filled. IV.J Organizational Staffing Timely replacement of vacant key staff positions Propose a replacement of key staff positions within a maximum of sixty (60) calendar days of vacancy. 3 Per occurrence, the first 60 calendar days and every following seven (7) calendar days. IV.K Documentation Provide timely weekly status reports Each Monday for the previous week. 5 Per occurrence IV.K Documentation Provide timely monthly status reports Within a maximum of five (5) business days of the end of the month. 4 Per occurrence IV.K Documentation Provide timely quarterly status reports Within a maximum of ten (10) business days of the end of the quarter. 4 Per occurrence IV.K Documentation Provide meeting minutes for project meetings in specified format Within a maximum of five (5) business days of the meeting. 5 Per occurrence IV.L User Support Respond to Help Desk messages Must respond to help desk messages within a maximum of 4 business hours. 5 Per occurrence IV.M Privacy and Security Provide a Security Risk Assessment Must provide a Security Risk Assessment not less than a minimum of 30 calendar days prior to the start of operations. 2 Per occurrence, the next 30 calendar days and every following seven (7) calendar days
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