Administrator already Administrator has begun Administrator already communicated the final the renewal process, but has communicated the final denial due to non-response yet to communicate the approval to the renewing to the renewing participant final eligibility decision to participant the renewing participant Administrator already Administrator has not Administrator has begun communicated the final begun the renewal process, the renewal process, but has denial due to non-response but is scheduled to occur yet to communicate the to the renewing participant, before April 1, 2018 final approval to the but the consumer is renewing participant subsequently attempting to enroll in the program (Administrator will conduct an intra-carrier or transfer, as applicable, if the application request is still pending) Administrator already communicated the final denial due to non-response to the renewing participant, but subsequently enrolled in the program On the Implementation Start Date, the California LifeLine Administrator shall overturn the final denials that it has already communicated to the renewing participants residing in the fire-impacted counties. Then on the next business day after the Implementation Start Date, the California LifeLine Administrator shall notify the relevant California LifeLine service providers of these overturned denials. Once a California LifeLine service provider receives the overturned denial for a participant, the California LifeLine service provider must review its records and customer accounts to determine if the participant still has an active account with the service
Administrator already communicated the final denial due to non-response to the renewing participant Administrator has begun the renewal process, but has yet to communicate the final eligibility decision to the renewing participant Administrator already communicated the final approval to the renewing participant Administrator already communicated the final denial due to non-response to the renewing participant, but the consumer is subsequently attempting to enroll in the program (Administrator will conduct an intra-carrier or transfer, as applicable, if the application request is still pending) Administrator has not begun the renewal process, but is scheduled to occur before April 1, 2018 Administrator has begun the renewal process, but has yet to communicate the final approval to the renewing participant Administrator already communicated the final denial due to non-response to the renewing participant, but subsequently enrolled in the program On the Implementation Start Date, the California LifeLine Administrator shall overturn the final denials that it has already communicated to the renewing participants residing in the fire-impacted counties. Then on the next business day after the Implementation Start Date, the California LifeLine Administrator shall notify the relevant California LifeLine service providers of these overturned denials. Once a California LifeLine service provider receives the overturned denial for a participant, the California LifeLine service provider must review its records and customer accounts to determine if the participant still has an active account with the service
205576799.docx