Client will be Documentation Number of Number of total Client Files 90% of client files assessed for of resolution of EFA charts client files for have ongoing status and the emergency with EFA. ECOMPAS documentation of outcome of the status and documentation resolution of the emergency referrals made of assessment. emergency status assistance plan. with outcome and referrals made results in client with outcome files. results in client files. Emergency Documentation Number of Number of total Client Files 90% of client files financial assistance of payment in EFA charts client files for have payment is made file with with EFA. ECOMPAS documentation of client’s out to the copy of check/ documentation payment with copy appropriate vendor voucher in of payment. of check/voucher. in the amount file. exact client’s listed on bill. No payment may be made directly to clients, family or household members. Check or voucher issued within 3 business days. Care plan to reflect Documentation Number of Client files 90% of client clear, on care plan in clients with records have client case service plans ECOMPAS documentation of objectives for management and quarterly service plan and transitioning client records. follow up. quarterly to a stable position, re-evaluation quarterly.
Client will be assessed for ongoing status and outcome of the emergency assistance plan. Documentation of resolution of the emergency status and referrals made with outcome results in client files. Number of EFA charts with documentation of assessment. Number of total client files for EFA. Client Files ECOMPAS 90% of client files have documentation of resolution of the emergency status and referrals made with outcome results in client files. Emergency financial assistance payment is made out to the appropriate vendor in the exact amount listed on bill. No payment may be made directly to clients, family or household members. Check or voucher issued within 3 business days. Documentation of payment in client’s file with copy of check/ voucher in client’s file. Number of EFA charts with documentation of payment. Number of total client files for EFA. Client Files ECOMPAS 90% of client files have documentation of payment with copy of check/voucher. Care plan to reflect clear, objectives for transitioning client to a stable position, re-evaluation quarterly. Documentation on care plan in client case management records. Number of clients with service plans and quarterly follow up. Client files ECOMPAS 90% of client records have documentation of service plan and quarterly
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