Promoting Hospitality and Tourism (Chap 13 in Hospitality Text ) Unit 5 - Organizing Skills…………………………………………………………..77 Organizing and work Organizational Structure The Restaurant Business (Chap 3in Hospitality Text ) The Hotel Business (Chap 4 in Hospitality Text) The Tourism Business (Chap 5 in Hospitality Text) Understanding Work Groups Working with Employees Customer and Employee Relations (Chap 14in Hospitality Text ) Unit 6 - Leadership Skills………………………………………………………….89 Motivational and Leadership Managing Conflict and Stress Managing Change, Culture and Diversity The Restaurant Business (Chap 3 in Hospitality Text ) The Hotel Business (Chap 4 in Hospitality Text ) The Tourism Business (Chap 5in Hospitality Text ) UNIT PLAN Hospitality and Management Unit 1 Plan Intro to Management – Time Frame: 4 Weeks Brief Description of Unit: This unit introduces students to the foundations of management. They will learn what management is, the three levels of management, the management process, and the principles of management. We will be exploring topics in how the practice of management came about and how it is still changing. They will get an introduction to the wide range of hospitality and tourism businesses, the fundamentals of these diverse industries, their background in the context of history and their economic impact. The students will be able to describe the hospitality and tourism industries, identify the segments of the hospitality and tourism industries, understand the importance of service to the industry, describe the origins of lodging and food service and identify trends. The unit will end with an exam and a project. CDOS Standards: Standard 1- Career Development, 2- Integrated Learning, 3a- Universal Foundation Skills, 3b- Career Majors
Promoting Hospitality and Tourism (Chap 13 in Hospitality Text ) Unit 5 - Organizing Skills…………………………………………………………..77 Organizing and work Organizational Structure The Restaurant Business (Chap 3in Hospitality Text ) The Hotel Business (Chap 4 in Hospitality Text) The Tourism Business (Chap 5 in Hospitality Text) Understanding Work Groups Working with Employees Customer and Employee Relations (Chap 14in Hospitality Text ) Unit 6 - Leadership Skills………………………………………………………….89 Motivational and Leadership Managing Conflict and Stress Managing Change, Culture and Diversity The Restaurant Business (Chap 3 in Hospitality Text ) The Hotel Business (Chap 4 in Hospitality Text ) The Tourism Business (Chap 5in Hospitality Text ) UNIT PLAN Hospitality and Management Unit 1 Plan – Intro to Management Time Frame: 4 Weeks Brief Description of Unit: This unit introduces students to the foundations of management. They will learn what management is, the three levels of management, the management process, and the principles of management. We will be exploring topics in how the practice of management came about and how it is still changing. They will get an introduction to the wide range of hospitality and tourism businesses, the fundamentals of these diverse industries, their background in the context of history and their economic impact. The students will be able to describe the hospitality and tourism industries, identify the segments of the hospitality and tourism industries, understand the importance of service to the industry, describe the origins of lodging and food service and identify trends. The unit will end with an exam and a project. CDOS Standards: Standard 1- Career Development, 2- Integrated Learning, 3a- Universal Foundation Skills, 3b- Career Majors
5a0f38ba13f35.docx