JOB DESCRIPTION Job Energy Advisor Department Property Responsible to: Head of Property Responsible for: N/A Job Summary: To help the organisation achieve its aims and objectives, you will liaise with tenants and staff to help them understand how they live within their property and minimise their cost of energy usage. You will advise tenants and staff on how to efficiently manage their property and appliances to minimise energy costs. Take a coaching approach to provide a comprehensive customer focused service. Main Tasks & Responsibilities Operational tenants in their homes to advise on measures available to reduce energy bills. To set up Energy Workshops to engage with tenants/staff on energy saving measures and encourage Energy Champions within communities. Work with Energy Suppliers to help deliver their program of installing Smart Meters by providing guidance and support to tenants/staff. Advise tenants and staff on available schemes including government initiatives to help reduce energy bills. Work with tenants who have had renewable technologies installed to educate them on their use and best practice to ensure that the technologies are being used effectively and efficiently. Help educate staff on how renewable technologies work and understand the logic behind those used to enable them to assist customers in initial enquiries. Advise customers in financial difficulties on changes they may be able to make on their energy tariffs/suppliers to assist them in sustaining their tenancy.
JOB DESCRIPTION Job Energy Advisor Department Property Responsible to: Head of Property Responsible for: N/A Job Summary: To help the organisation achieve its aims and objectives, you will liaise with tenants and staff to help them understand how they live within their property and minimise their cost of energy usage. You will advise tenants and staff on how to efficiently manage their property and appliances to minimise energy costs. Take a coaching approach to provide a comprehensive customer focused service. Main Tasks & Responsibilities Operational tenants in their homes to advise on measures available to reduce energy bills. To set up Energy Workshops to engage with tenants/staff on energy saving measures and encourage Energy Champions within communities. Work with Energy Suppliers to help deliver their program of installing Smart Meters by providing guidance and support to tenants/staff. Advise tenants and staff on available schemes including government initiatives to help reduce energy bills. Work with tenants who have had renewable technologies installed to educate them on their use and best practice to ensure that the technologies are being used effectively and efficiently. Help educate staff on how renewable technologies work and understand the logic behind those used to enable them to assist customers in initial enquiries. Advise customers in financial difficulties on changes they may be able to make on their energy tariffs/suppliers to assist them in sustaining their tenancy.
Energy%20Advisor%20(ID%20147%20JEP%205.2.14).docx