Staff general appearance Select the most appropriate option for your practice, or create your own procedure <Option 1> All clinical, nursing and administrative staff are required to wear neat, tidy, clean and ironed clothing. Personal hygiene is a priority and staff must be aware that excessive fragrance from deodorants and perfumes can be harmful to persons with allergies. Staff are to refrain from unnecessary use of these items for both staff and patient sensitivities. Long hair is to be kept clean, neat and tidy. This may include tying it up. Cosmetics such as up, nail polish and personal jewellery are to be kept to a minimum. <Option 2> All clinical, nursing and administrative staff are required to wear the prescribed uniform whilst on duty. In cases where a uniform is not able to be worn staff are to wear neat clothing similar to the prescribed uniform (eg blue jumper, white skirt, blue shirt, white pants). Clothing must be ironed, clean and kept in good condition. Staff code of conduct Our staff are the most valuable resource of this practice. Patients are attracted and retained because they receive a high standard of care and service from well-trained medical and administrative staff. It is the policy of this practice to recruit and retain the best available team of people. This is achieved by: Attracting the highest standard of candidates for any vacant position. Equitable and thorough selection of personnel. Orientation and training in practice procedures. Treating all members of staff with respect, fairness and honesty. Providing a safe, healthy, rewarding and satisfying working environment. Providing staff with the opportunity for personal and professional development. Facilitating and inviting staff to participate in quality improvement practises, setting key performance indicators and suggestions for adaption of policies and procedures where necessary. It is expected that each staff member act according to acceptable professional and social standards at all times. Each person will be treated with courtesy, dignity and respect and as an individual. Inappropriate language, smoking and taking of illegal drugs will not be tolerated on practice premises and those who indulge in this behaviour will be subject to disciplinary action.
Staff general appearance Select the most appropriate option for your practice, or create your own procedure <Option 1> All clinical, nursing and administrative staff are required to wear neat, tidy, clean and ironed clothing. Personal hygiene is a priority and staff must be aware that excessive fragrance from deodorants and perfumes can be harmful to persons with allergies. Staff are to refrain from unnecessary use of these items for both staff and patient sensitivities. Long hair is to be kept clean, neat and tidy. This may include tying it up. Cosmetics such as nail polish and personal jewellery are to be kept to a minimum. <Option 2> All clinical, nursing and administrative staff are required to wear the prescribed uniform whilst on duty. In cases where a uniform is not able to be worn staff are to wear neat clothing similar to the prescribed uniform (eg blue jumper, white skirt, blue shirt, white pants). Clothing must be ironed, clean and kept in good condition. Staff code of conduct Our staff are the most valuable resource of this practice. Patients are attracted and retained because they receive a high standard of care and service from well-trained medical and administrative staff. It is the policy of this practice to recruit and retain the best available team of people. This is achieved by: Attracting the highest standard of candidates for any vacant position. Equitable and thorough selection of personnel. Orientation and training in practice procedures. Treating all members of staff with respect, fairness and honesty. Providing a safe, healthy, rewarding and satisfying working environment. Providing staff with the opportunity for personal and professional development. Facilitating and inviting staff to participate in quality improvement practises, setting key performance indicators and suggestions for adaption of policies and procedures where necessary. It is expected that each staff member act according to acceptable professional and social standards at all times. Each person will be treated with courtesy, dignity and respect and as an individual. Inappropriate language, smoking and taking of illegal drugs will not be tolerated on practice premises and those who indulge in this behaviour will be subject to disciplinary action. up,
4-Chapter-Four_Practice-management_V2.docx