2.a Follow guidelines and procedures for using email The following assessment method must be used in the assessment of this standard: 2.b Identify when to respond to email messages Observation of learner practical ability 2.c Respond to email messages The following assessment methods can be used in the 2.d Store email messages appropriately for future use assessment of this standard: 2.e Store an email attachment using an agreed naming Written tasks/questions and answers convention Oral questions and answers 2.f Identify how to stay safe and respect others when Group discussion using email Written or pictorial information This list is not exhaustive and other appropriate assessment methods may be used. 3 The learner will be able to respond to common problems when using email The learner must be able to: Assessment Requirements Evidence Location 3.a State common email problems The following assessment method must be used in the assessment of this standard: Observation of learner practical ability The following assessment methods can be used in the 3.b Respond to common email problems assessment of this standard: Written tasks/questions and answers Oral questions and answers 3.c Identify where to get expert advice to solve a Group discussion problem Written or pictorial information
2.a Follow guidelines and procedures for using email The following assessment method must be used in the assessment of this standard: Observation of learner practical ability The following assessment methods can be used in the assessment of this standard: Written tasks/questions and answers Oral questions and answers Group discussion Written or pictorial information This list is not exhaustive and other appropriate assessment methods may be used. 2.b Identify when to respond to email messages 2.c Respond to email messages 2.d Store email messages appropriately for future use 2.e Store an email attachment using an agreed naming convention 2.f Identify how to stay safe and respect others when using email 3 The learner will be able to respond to common problems when using email The learner must be able to: Assessment Requirements Evidence Location 3.a State common email problems The following assessment method must be used in the assessment of this standard: Observation of learner practical ability The following assessment methods can be used in the assessment of this standard: Written tasks/questions and answers Oral questions and answers Group discussion Written or pictorial information 3.b Respond to common email problems 3.c Identify where to get expert advice to solve a problem
Email%20Skills%20E3%20CV1%20AIM%20Awards%20Component%20V1-3.docx