3. Job Seeker Satisfaction results refer to job seekers’ level of satisfaction with their employment services provider and the various aspects of the assistance received. Table 3.1 JLEP job seeker satisfaction with the help suited to circumstances, – 30 September 2016 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Related Activities 77.6 13.0 9.4 Other Activities 77.1 13.3 9.6 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.2 JLEP job seeker satisfaction with provider consideration of – individual needs, 30 September 2016 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Related Activities 84.5 8.1 7.4 Other Activities 85.4 9.7 5.0 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.3 JLEP job seeker satisfaction with staff treatment of job seeker with – respect, 30 September 2016 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Related Activities 85.3 8.6 6.1 Other Activities 86.4 n.p n.p This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.4 JLEP job seeker satisfaction with overall quality of service, – 30 September 2016 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Related Activties 81.3 11.1 7.6 Activities 81.7 11.4 6.9 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details.
3. Job Seeker Satisfaction results refer to job seekers’ level of satisfaction with their employment services provider and the various aspects of the assistance received. Table 3.1 – JLEP job seeker satisfaction with the help suited to circumstances, 30 September 2016 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Related Activities 77.6 13.0 9.4 Other Activities 77.1 13.3 9.6 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.2 – JLEP job seeker satisfaction with provider consideration of individual needs, 30 September 2016 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Related Activities 84.5 8.1 7.4 Other Activities 85.4 9.7 5.0 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.3 – JLEP job seeker satisfaction with staff treatment of job seeker with respect, 30 September 2016 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Related Activities 85.3 8.6 6.1 Other Activities 86.4 n.p n.p This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details. Table 3.4 – JLEP job seeker satisfaction with overall quality of service, 30 September 2016 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Related Activties 81.3 11.1 7.6 Activities 81.7 11.4 6.9 This table refers to job seekers who participated in JLEP in the 12 months to 30 September 2016, with satisfaction levels measured around three months later. See the 'Sampling, In-scope populations and Results' section on page 13 for further details.
employment_services_outcomes_report_october_2015_to_september_2016_-_jobs_land_and_economy_programme.docx