SECTION 2: PROFESSIONAL ALLIANCE AND GROWTH A. COMMUNICATES EFFECTIVELY WITH DEPARTMENTAL EMPLOYEES AND ALL EXTERNAL STAKEHOLDERS, INCLUDING VICTIMS Performance Factor Measures Methods 1. Is authentic, attentive and articulates effectively when communicating Displays honesty and is straightforward in communications Direct observation Supervisor with others; review Displays appropriate non-verbal communication. Feedback from Judges & Provides sufficient detail and context in communications Court Administration Feedback from Stakeholders Peer feedback/reviews Is confident, respectful and professional in all interactions Respects others time and efforts Direct observation, supervisor 2. Treats individuals with dignity review Feedback from Judges & Does not disparage others Court Administration Maintains a courteous, conscientious and businesslike manner Feedback from Stakeholders in the workplace Peer feedback/reviews Written and verbal communications are purposeful and timely 3. Communications are clear and intentional Direct observation Supervisor review Communication of clear expectations or needs Communications are not unnecessarily delayed Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews Supervisor review of case management system entries Case file reviews Accepts responsibility, is responsive to suggestions and demonstrates 4. Able to change strategies if justifiable reasons emerge Direct observations the ability to be flexible, making appropriate adjustments when Recognizes that circumstances change; and therefore; there is a Supervisor review necessary need to change strategies Feedback from Judges & Does not hold to exclusively one approach Court Administration Feedback from Stakeholders Peer feedback/reviews B. WORKS COLLABORATIVELY WITH WORKGROUPS/TEAMS/COMMITTEES 1. Works collaboratively with others to prevent or resolve conflicts by Displays ability to work as team with co-workers to achieve Direct observations gathering relevant information and evaluating alternatives, before shared objectives Supervisor review making a decision. Values input from team members Feedback from Judges & Able to effectively evaluate choices and potential outcomes Court Administration Feedback from Stakeholders Peer feedback/reviews
SECTION 2: PROFESSIONAL ALLIANCE AND GROWTH A. COMMUNICATES EFFECTIVELY WITH DEPARTMENTAL EMPLOYEES AND ALL EXTERNAL STAKEHOLDERS, INCLUDING VICTIMS Performance Factor Measures Methods 1. Is authentic, attentive and articulates effectively when communicating with others; Displays honesty and is straightforward in communications Displays appropriate non-verbal communication. Provides sufficient detail and context in communications Direct observation Supervisor review Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews 2. Is confident, respectful and professional in all interactions Respects others time and efforts Treats individuals with dignity Does not disparage others Maintains a courteous, conscientious and businesslike manner in the workplace Direct observation, supervisor review Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews 3. Written and verbal communications are purposeful and timely Communications are clear and intentional Communication of clear expectations or needs Communications are not unnecessarily delayed Direct observation Supervisor review Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews Supervisor review of case management system entries Case file reviews 4. Accepts responsibility, is responsive to suggestions and demonstrates the ability to be flexible, making appropriate adjustments when necessary Able to change strategies if justifiable reasons emerge Recognizes that circumstances change; and therefore; there is a need to change strategies Does not hold to exclusively one approach Direct observations Supervisor review Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews B. WORKS COLLABORATIVELY WITH WORKGROUPS/TEAMS/COMMITTEES 1. Works collaboratively with others to prevent or resolve conflicts by gathering relevant information and evaluating alternatives, before making a decision. Displays ability to work as team with co-workers to achieve shared objectives Values input from team members Able to effectively evaluate choices and potential outcomes Direct observations Supervisor review Feedback from Judges & Court Administration Feedback from Stakeholders Peer feedback/reviews
6-EBP__JPO_Measures_and_Methods_final.docx