How Roles Interact in the Process Decision Making Role’s Level of Authority Who Fulfills Role Role Characteristics Role Drives the decision - Person closest to issue, and Owner initiates, scopes, and drives Owner making process, and makes most accountable for the process. He/she invites decision recommendations execution and outcome. An involvement, collects input, and to the Approver owner does NOT have to be develops a recommended decision a manager. to take to the Approver. Once decision is made they get employee buy-in and execute Final authority on decision. Lowest-ranking leader Critical role to ensure the success Approver Can approve, adjust, or whose authority of this decision making process. reject it. Does not drive encompasses entire size and process or execution. scope of decision Must agree with decisions or Leaders with unique This role is ensures that the voices Reviewers can force escalation to the information about the of key stakeholders are considered Approver. (Cannot just veto decision and/or whose and provides appropriate escalation a decision.) resources will be impacted paths by it Presents views to be Employees who will be This role provides constructive, Participants considered by Owner. No impacted by decision, and/or cooperative input regarding veto or escalation rights. have useful input decisions Is informed of the decision. Those who need to be Is informed of decision. If they Informed No escalation. informed of this decision in have feedback or input which order for this to be affects the decision, reconsider if completed successfully. they should be a part of the “P” group
How Roles Interact in the Process Decision Making Role Role’s Level of Authority Who Fulfills Role Role Characteristics Owner Drives the decision - making process, and makes decision recommendations to the Approver Person closest to issue, and most accountable for execution and outcome. An owner does NOT have to be a manager. Owner initiates, scopes, and drives the process. He/she invites involvement, collects input, and develops a recommended decision to take to the Approver. Once decision is made they get employee buy-in and execute Approver Final authority on decision. Can approve, adjust, or reject it. Does not drive process or execution. Lowest-ranking leader whose authority encompasses entire size and scope of decision Critical role to ensure the success of this decision making process. Reviewers Must agree with decisions or can force escalation to the Approver. (Cannot just veto a decision.) Leaders with unique information about the decision and/or whose resources will be impacted by it This role is ensures that the voices of key stakeholders are considered and provides appropriate escalation paths Participants Presents views to be considered by Owner. No veto or escalation rights. Employees who will be impacted by decision, and/or have useful input This role provides constructive, cooperative input regarding decisions Informed Is informed of the decision. No escalation. Those who need to be informed of this decision in order for this to be completed successfully. Is informed of decision. If they have feedback or input which affects the decision, reconsider if they should be a part of the “P” group
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