APPENDIX 3: Risk assessment matrix Consequence score (severity levels) and examples of descriptors 1 2 3 4 5 Domains Negligible Minor Moderate Major Catastrophic Impact on the safety Minimal injury Minor injury or Moderate injury Major injury Incident leading to of patients, staff or requiring illness, requiring requiring leading to death public (physical/ no/minimal minor professional psychological harm) intervention or intervention intervention incapacity/disability Multiple permanent treatment. injuries or Requiring time Requiring time off Requiring time off irreversible health No time off work off work for >3 work for 4-14 days work for >14 days effects days Increase in length Increase in length An event which Increase in of hospital stay by of hospital stay by impacts on a large length of 4-15 days >15 days number of patients hospital stay by 1-3 days RIDDOR/agency Mismanagement of reportable incident patient care with long-term effects An event which impacts on a small number of patients Quality/complaints/ Peripheral Overall Treatment or Non-compliance Totally audit element of treatment or service has with national unacceptable level treatment or service significantly standards with or quality of service suboptimal reduced significant risk to treatment/service suboptimal effectiveness patients if Formal unresolved Gross failure of Informal complaint (stage Formal complaint patient safety if complaint/ 1) (stage 2) Multiple findings not acted inquiry complaint complaints/ on Local resolution independent Local resolution review Inquest/ombudsman Single failure to (with potential to inquiry meet internal go to independent Low performance standards review) rating Gross failure to meet national Minor Repeated failure Critical report standards implications for to meet internal patient safety if standards unresolved Major patient Reduced safety implications performance if findings are not rating if acted on unresolved
APPENDIX 3: Risk assessment matrix Consequence score (severity levels) and examples of descriptors 1 2 3 4 5 Domains Negligible Minor Moderate Major Catastrophic Impact on the safety of patients, staff or public (physical/ psychological harm) Minimal injury requiring no/minimal intervention or treatment. No time off work Minor injury or illness, requiring minor intervention Requiring time off work for >3 days Increase in length of hospital stay by 1-3 days Moderate injury requiring professional intervention Requiring time off work for 4-14 days Increase in length of hospital stay by 4-15 days RIDDOR/agency reportable incident An event which impacts on a small number of patients Major injury leading to incapacity/disability Requiring time off work for >14 days Increase in length of hospital stay by >15 days Mismanagement of patient care with long-term effects Incident leading to death Multiple permanent injuries or irreversible health effects An event which impacts on a large number of patients Quality/complaints/ audit Peripheral element of treatment or service suboptimal Informal complaint/ inquiry Overall treatment or service suboptimal Formal complaint (stage 1) Local resolution Single failure to meet internal standards Minor implications for patient safety if unresolved Reduced performance rating if unresolved Treatment or service has significantly reduced effectiveness Formal complaint (stage 2) complaint Local resolution (with potential to go to independent review) Repeated failure to meet internal standards Major patient safety implications if findings are not acted on Non-compliance with national standards with significant risk to patients if unresolved Multiple complaints/ independent review Low performance rating Critical report Totally unacceptable level or quality of treatment/service Gross failure of patient safety if findings not acted on Inquest/ombudsman inquiry Gross failure to meet national standards
5.MCCG%20Risk%20Management%20Policy%20March%202016.docx