Part III, Subpart iii, 3.A. 4. Obtaining VA Medical Records Introduction This topic contains information on obtaining VA medical records, including definition of VA medical records requirement to obtain VA medical records concluding VA medical records do not exist means for obtaining VA medical records conducting an enterprise search in CAPRI selecting and storing electronic VA medical records actions taken when an RO is unable to obtain relevant VA medical records, and obtaining records from a Vet Center. Change Date March 10, 2016 include records documenting a. Definition: VA medical records VA Medical Records inpatient and outpatient treatment received at a Veterans Health Administration (VHA) facility, or by a contractor under the Veterans Choice Program, and Vet Center records. For more information on References: means for obtaining VA medical records, see M21-1, Part III, Subpart iii, 1.C.4.d obtaining records from a Vet Center, see M21-1, Part III, Subpart iii, 1.C.4.h, and Veterans Choice program, see . When relevant treatment is alleged at a VA facility, ROs must attempt to b. Requirement to obtain the records, unless the RO concludes that it is reasonably certain the Obtain VA records do not exist. Medical Records If the claimant does not indicate treatment at a VAMC or provide Important: dates of treatment, ROs must perform the enterprise search in CAPRI as described in M21-1, Part III, Subpart iii, 1.C.4.e, and associate any relevant treatment records into the claims folder. Veteran’s When a Veteran alleges VA treatment, but no records are found in either
Part III, Subpart iii, 3.A. 4. Obtaining VA Medical Records Introduction This topic contains information on obtaining VA medical records, including definition of VA medical records requirement to obtain VA medical records concluding VA medical records do not exist means for obtaining VA medical records conducting an enterprise search in CAPRI selecting and storing electronic VA medical records actions taken when an RO is unable to obtain relevant VA medical records, and obtaining records from a Vet Center. Change Date March 10, 2016 a. Definition: VA Medical Records VA medical records include records documenting inpatient and outpatient treatment received at a Veterans Health Administration (VHA) facility, or by a contractor under the Veterans Choice Program, and Vet Center records. References: For more information on means for obtaining VA medical records, see M21-1, Part III, Subpart iii, 1.C.4.d obtaining records from a Vet Center, see M21-1, Part III, Subpart iii, 1.C.4.h, and Veterans Choice program, see . b. Requirement to Obtain VA Medical Records When relevant treatment is alleged at a VA facility, ROs must attempt to obtain the records, unless the RO concludes that it is reasonably certain the records do not exist. Important: If the claimant does not indicate treatment at a VAMC or provide dates of treatment, ROs must perform the enterprise search in CAPRI as described in M21-1, Part III, Subpart iii, 1.C.4.e, and associate any relevant treatment records into the Veteran’s claims folder. When a Veteran alleges VA treatment, but no records are found in either
3-10-16_Key%20Changes%20M21-1III_iii_1_SecC.docx