Implement a Head of competitive Operations monthly visit session analysis surgery [30/09/18] Create a visitors Impact the perception Work in partnership with Develop an Establish resident centre that is of family members and Barnardos to define the “The interactive workforce to reflective of ‘what professionals visiting Family Offer” [31/05/18] display to provide support works’, good residents at Brinsford. information from Barnardos in practice and Ensure that a Further enhance the visitors all functions and operating feedback from welcoming informative centre environment to include key delivery refreshment others. and supportive professional ‘welcome and partners to services environment is prison vision’ displays [30/08/18] the established that acts as mystery of life Introduce video an enabler to our Introduce ‘You Said/We Did’ inside display system in rehabilitative culture display for all family and visits centre, and embeds family significant other forums to Manage the foyer and contact at the heart of complete the feedback loop Barnardos domestic visits positive change. [31/10/18] partnership and for welcome Empower residents to assess and awareness include Review all messaging in the performance video family/significant others visitors centre, foyer and visits against delivery in all aspects of their rooms [31/05/18] of the “Family Commission care – especially in Offer” professional relation to ACCT and Review staff profile to assess content makers violence reduction potential of adding dedicated Define the officer to develop, family ‘meet and greet’ officer ‘meet and greet script and for all visits sessions [30/06/18] role’ with focus record a on normalising welcome and Recruit and vet a volunteer security awareness video team to support Barnardos procedures and
Implement a Head of Operations monthly visit session surgery [30/09/18] competitive analysis Create a visitors centre that is reflective of ‘what works’, good practice and feedback from others. Impact the perception of family members and professionals visiting residents at Brinsford. Ensure that a welcoming informative and supportive environment is established that acts as an enabler to our rehabilitative culture and embeds family contact at the heart of positive change. Empower residents to include family/significant others in all aspects of their care – especially in relation to ACCT and violence reduction Work in partnership with Barnardos to define the “The Family Offer” [31/05/18] Further enhance the visitors centre environment to include professional ‘welcome and prison vision’ displays [30/08/18] Introduce ‘You Said/We Did’ display for all family and significant other forums to complete the feedback loop [31/10/18] Review all messaging in the visitors centre, foyer and visits rooms [31/05/18] Review staff profile to assess potential of adding dedicated family ‘meet and greet’ officer for all visits sessions [30/06/18] Recruit and vet a volunteer team to support Barnardos Develop an interactive display to provide information from all functions and key delivery partners to the mystery of life inside Manage the Barnardos partnership and assess performance against delivery of the “Family Offer” Define the officer ‘meet and greet role’ with focus on normalising security procedures and Establish resident workforce to support Barnardos in operating refreshment services Introduce video display system in visits centre, foyer and domestic visits for welcome and awareness video Commission professional content makers to develop, script and record a welcome and awareness video
5b3ca87721801-hmp-yoi-brinsford-families-significant-others-strategy-2018.docx