unpaid employee entitlements where employees lose their employment due to the liquidation or bankruptcy of their employer administer the Centre for Workplace Leadership Fund to encourage higher performing and innovative workplaces by strengthening Australia’s leadership capability engage strategically with relevant international organisations such as the ILO, OECD and G20 on workplace relations policy issues to advance Australia’s interests. Table 2.2.3C Outcome 2 departmental outputs performance information Performance indicator 2013–14 estimate 2014–15 estimate Programme management Fair Entitlements 90% of requests for verified 90%of requests for verified Guarantee—timeliness of entitlement data are entitlement data are processing claims initiated within two weeks initiated within two weeks of claim receipt or of claim receipt or liquidation date liquidation date (whichever (whichever is later) is later) 90% of eligibility and 90% of eligibility and advance decisions made advance decisions made within four weeks of within four weeks of receiving verified receiving verified entitlement data entitlement data Fair Entitlements 90% of eligibility and 90% of eligibility and Guarantee—accuracy of advance decisions are advance decisions are processing claims accurate having regard to accurate having regard to the information available the information available when making the decision when making the decision Fair Entitlements 80% of stakeholders 80% of stakeholders Guarantee—stakeholder (insolvency practitioners) (insolvency practitioners) satisfaction are satisfied with the are satisfied with the administration of FEG administration of FEG Timeliness of departmental 95% completed within 10 95% completed within five responses to client requests working days working days for assessment of industrial instruments against the code and guidelines Level of satisfaction of Effective or above Effective or clients with the provision of advice, information, education and promotion of safer workplaces on Australian Government construction sites by the
unpaid employee entitlements where employees lose their employment due to the liquidation or bankruptcy of their employer administer the Centre for Workplace Leadership Fund to encourage higher performing and innovative workplaces by strengthening Australia’s leadership capability engage strategically with relevant international organisations such as the ILO, OECD and G20 on workplace relations policy issues to advance Australia’s interests. Table 2.2.3C Outcome 2 departmental outputs performance information Performance indicator 2013–14 estimate 2014–15 estimate Programme management Fair Entitlements Guarantee—timeliness of processing claims 90% of requests for verified entitlement data are initiated within two weeks of claim receipt or liquidation date (whichever is later) 90% of eligibility and advance decisions made within four weeks of receiving verified entitlement data 90%of requests for verified entitlement data are initiated within two weeks of claim receipt or liquidation date (whichever is later) 90% of eligibility and advance decisions made within four weeks of receiving verified entitlement data Fair Entitlements Guarantee—accuracy of processing claims 90% of eligibility and advance decisions are accurate having regard to the information available when making the decision 90% of eligibility and advance decisions are accurate having regard to the information available when making the decision Fair Entitlements Guarantee—stakeholder satisfaction 80% of stakeholders (insolvency practitioners) are satisfied with the administration of FEG 80% of stakeholders (insolvency practitioners) are satisfied with the administration of FEG Timeliness of departmental responses to client requests for assessment of industrial instruments against the code and guidelines 95% completed within 10 working days 95% completed within five working days Level of satisfaction of clients with the provision of advice, information, education and promotion of safer workplaces on Australian Government construction sites by the Effective or above Effective or
employment_portfolio_pbs_2014-15_final.docx