Form 1. Unpacking agent behavioural drivers and power AGENT Mindsets, values and interests Forms and level of power to influence implementation What are the core elements of the Given the elements identified in What forms of power can the agent What power limits does the agent agent’s ‘mindset’ (beliefs, values column 1, is agent’s response to mobilise to support his/her actions face in taking action around the new driving behaviour in general?) the change likely to be committed, around the new policy? policy? compliant, indifferent, resistant, or hostile?
Form 1. Unpacking agent behavioural drivers and power AGENT Mindsets, values and interests Forms and level of power to influence implementation What are the core elements of the agent’s ‘mindset’ (beliefs, values driving behaviour in general?) Given the elements identified in column 1, is agent’s response to the change likely to be committed, compliant, indifferent, resistant, or hostile? What forms of power can the agent mobilise to support his/her actions around the new policy? What power limits does the agent face in taking action around the new policy?
3_ICHS_South_African_Patients_Rights_Charter_case_study.docx