Dupe checking is YES and the customer service person creates an invitation for those customers who are duplicates. Select Account Inquiry” from the E-Commerce Account Menu. This screen “E-Commerce provides quick information for a give account. Enter the Account ID into the field, or press “Id” F3 to search. Use the Maintenance” button to lookup the customer information “Name associated with this account. Select E-Commerce Account” from the E-Commerce Account Menu. You will need “Create to enter the Website ID and the customer’s Name ID. (A customer can have only one Account for each website.) The Business Module and Address information will be auto-populated based on these values. Press F3 in the website or name fields to search. Next you will enter details for the new account. The fields User Id”, User Email”, “Web “Web and are always required. The Web User Id is the login user name for the account. “Password” The Web User Email is the email address that will be used for account maintenance and lookup. This may not necessarily match any other email addresses associated with this Customer. The Password Question and Password Answer (sometimes referred to as Security Question and Answer) may be required, depending on the setup for each website. The Status should be set to so the user may begin logging in to the website. “Active” Select Account Maintenance” from the E-Commerce Account Menu. This will “Administrator bring up a search screen to help you find the Account you want to edit. You can search on User Id (login username), the email address for the account (which may be different than any of the email addresses in Name or Address tables), the internal ID of the account, accounts created since a certain date, or the full name or last name of the customer attached to the account (if any).
Dupe checking is YES and the customer service person creates an invitation for those customers who are duplicates. Select “E-Commerce Account Inquiry” from the E-Commerce Account Menu. This screen provides quick information for a give account. Enter the Account ID into the “Id” field, or press F3 to search. Use the “Name Maintenance” button to lookup the customer information associated with this account. Select “Create E-Commerce Account” from the E-Commerce Account Menu. You will need to enter the Website ID and the customer’s Name ID. (A customer can have only one Account for each website.) The Business Module and Address information will be auto-populated based on these values. Press F3 in the website or name fields to search. Next you will enter details for the new account. The fields “Web User Id”, “Web User Email”, and “Password” are always required. The Web User Id is the login user name for the account. The Web User Email is the email address that will be used for account maintenance and lookup. This may not necessarily match any other email addresses associated with this Customer. The Password Question and Password Answer (sometimes referred to as Security Question and Answer) may be required, depending on the setup for each website. The Status should be set to “Active” so the user may begin logging in to the website. Select “Administrator Account Maintenance” from the E-Commerce Account Menu. This will bring up a search screen to help you find the Account you want to edit. You can search on User Id (login username), the email address for the account (which may be different than any of the email addresses in Name or Address tables), the internal ID of the account, accounts created since a certain date, or the full name or last name of the customer attached to the account (if any).
Elan%20eCommerce%20Account%20Manual.docx