SCHEDULE 4 QUALITY REQUIREMENTS – Operational Standards and National Quality Requirements Ref Operational Threshold Method of Consequence of breach Timing of Applicable Standards/National Measurement application of Service Quality Requirements consequence Category E.B.4 Percentage of Service Operating standard Review of Service Where the number of Service Monthly CS Users waiting 6 weeks or of no more than 1% Quality Users waiting for 6 weeks or D more from Referral for a Performance more at the end of the month diagnostic test* Reports exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold E.B.S.3 Care Programme Approach Operating standard Review of Service Where the number of Service Quarterly MH (CPA): The percentage of of 95% Quality Performance Users in the Quarter not Service Users under adult Reports followed up within 7 days mental illness specialties exceeds the tolerance permitted on CPA who were followed by the threshold, £200 in up within 7 days of respect of each such Service discharge from psychiatric User above that threshold in-patient care* Duty of candour Each failure to notify Review of Service Recovery of the cost of the Monthly All the Relevant Person Quality Performance episode of care, or £10,000 if of a suspected or Reports the cost of the episode of care is actual Reportable unknown or indeterminate Patient Safety Incident in accordance with
SCHEDULE 4 – QUALITY REQUIREMENTS Operational Standards and National Quality Requirements Ref Operational Standards/National Quality Requirements Threshold Method of Measurement Consequence of breach Timing of application of consequence Applicable Service Category E.B.4 Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test* Operating standard of no more than 1% Review of Service Quality Performance Reports Where the number of Service Users waiting for 6 weeks or more at the end of the month exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Monthly CS D E.B.S.3 Care Programme Approach (CPA): The percentage of Service Users under adult mental illness specialties on CPA who were followed up within 7 days of discharge from psychiatric in-patient care* Operating standard of 95% Review of Service Quality Performance Reports Where the number of Service Users in the Quarter not followed up within 7 days exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Quarterly MH Duty of candour Each failure to notify the Relevant Person of a suspected or actual Reportable Patient Safety Incident in accordance with Review of Service Quality Performance Reports Recovery of the cost of the episode of care, or £10,000 if the cost of the episode of care is unknown or indeterminate Monthly All
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