5 the hospital to when they as during recovery to ensure leave, as well as supporting the injury Dr Elsie Chan the surgeon and anaesthetist is healing correctly. Ophthalmologist during surgery. Richard says when he Specialising in the Biwen says patients who have photographs a metal fragment treatment of conditions suffered metal fragment injury before a patient goes affecting the cornea, Elsie injuries require extra into theatre, he must act Chan works at reassurance following surgery quickly to reduce the the Eye and Ear as a consultant patient’s due to the sudden nature of discomfort. ophthalmologist in the Cornea their injuries. Unit, Emergency Department like Dean “Patients and General Eye Clinic. have to give the patient experience a lot of pain and “We education about how to care discomfort so important chose the specialty because it’s “I for their eye following that we capture I love the variety and challenges surgery, but we also need to a useful image as quickly as of managing corneal disorders.” give them possible, rather than trying Regularly on call to consult in lots of reassurance. For to get the perfect shot that the Emergency Department patients like Dean, the may be more useful in a where she treated eye Dean’s accidents happen suddenly and different situation.” injury, Elsie has seen they may not be able to go to hand the improvements in the important that we talk work. It’s care of emergency patients. to the patients and give them access to resources such as When Elsie was on call for the social workers.” General Eye Clinic in February she was called to the Richard Smallwood Emergency Medical photographer Department to see Dean, and with her registrar, operated on Richard is a his injured eye. medical photographer who “Dean’s quick thinking helped captured images of to save his sight because he injury and Dean’s got scarring during his to the Eye and Ear so fast. recovery. delighted he had such a I’m good outcome following Medical surgery.” photographers use specialised equipment to produce detailed Biwen Zhang images that assist Associate nurse unit manager in diagnosis and Ward 8 monitoring of eye Biwen Zhang is an associate disease and nurse unit manager who treated injuries. Dean during his recovery at the For patients like Eye and Ear. Dean, images can be Nurses care for the needs of the captured before and patient from the time they enter after surgery, as well
5 Dr Elsie Chan Ophthalmologist Specialising in the treatment of conditions affecting the cornea, Elsie Chan works at the Eye and Ear as a consultant ophthalmologist in the Cornea Unit, Emergency Department and General Eye Clinic. “I chose the specialty because I love the variety and challenges of managing corneal disorders.” Regularly on call to consult in the Emergency Department where she treated Dean’s eye injury, Elsie has seen the improvements in the care of emergency patients. When Elsie was on call for the General Eye Clinic in February she was called to the Emergency Department to see Dean, and with her registrar, operated on his injured eye. “Dean’s quick thinking helped to save his sight because he got to the Eye and Ear so fast. I’m delighted he had such a good outcome following surgery.” Biwen Zhang Associate nurse unit manager Ward 8 Biwen Zhang is an associate nurse unit manager who treated Dean during his recovery at the Eye and Ear. Nurses care for the needs of the patient from the time they enter the hospital to when they leave, as well as supporting the surgeon and anaesthetist during surgery. Biwen says patients who have suffered metal fragment injuries require extra reassurance following surgery due to the sudden nature of their injuries. “We have to give the patient education about how to care for their eye following surgery, but we also need to give them lots of reassurance. For patients like Dean, the accidents happen suddenly and they may not be able to go to work. It’s important that we talk to the patients and give them access to resources such as social workers.” Richard Smallwood Medical photographer Richard is a medical photographer who captured images of Dean’s injury and scarring during his recovery. Medical photographers use specialised equipment to produce detailed images that assist in diagnosis and monitoring of eye disease and injuries. For patients like Dean, images can be captured before and after surgery, as well as during recovery to ensure the injury is healing correctly. Richard says when he photographs a metal fragment injury before a patient goes into theatre, he must act quickly to reduce the patient’s discomfort. “Patients like Dean experience a lot of pain and discomfort so it’s important that we capture a useful image as quickly as possible, rather than trying to get the perfect shot that may be more useful in a different situation.” hand
257031_Quality_of_Care_2013_Word.docx