I think it is good as it covers all of the possible difficulties that affect effective communication. It gets to the point and not causing any distress to the patient who will want answer and support right there and then at the point of need. It covers everything but for people with a learning disability it needs to be broken down rather than covering it all in one sentence. It would obviously need to be in appropriate format when asked. "Does your <insert disability> affect how you like to receive information from our services?" "What would be your preferred format of information?" The question seems 'wordy' but we're unable to suggest a suitable alternative. Confusing to some? Seems like several questions in one sentence. How about using less words - perhaps just 'Do you need any help to understand information?' the question is too long for people with learning disabilities each difficulty has to be asked separately Is OK when the client / carer has simple rather than complex needs. There are many clients who have complex combined sensory problems, language problems, cognitive problems and one question will not enable full outcome. Plain English language, would elicit a yes or no response however a tick box next to each May be of benefit otherwise you would then need to ask another question to highlight the specific response. It covers a range of needs in a very simple way. Often the NHS and other large organisations can make even the most simple things complicated. Carers, service users, advocates etc. can then respond from their own perspective with the support they feel they need. It is a complex question with a lot of information. It would be easier to understand if it was a series of simple questions e.g. Do you find it difficult to hear what is being said? Do you find it difficult to read? Do you find it difficult to understand? I would remove the first part "Do you find it difficult" the question is far too long and too complex. It should start with a question about the persons understanding. of verbal language, and then depending on the persons level of understanding grade the other parts of the question to take account of this. It is too long for people who have comprehension difficulties and should be broken down into a number of questions.
I think it is good as it covers all of the possible difficulties that affect effective communication. It gets to the point and not causing any distress to the patient who will want answer and support right there and then at the point of need. It covers everything but for people with a learning disability it needs to be broken down rather than covering it all in one sentence. It would obviously need to be in appropriate format when asked. "Does your <insert disability> affect how you like to receive information from our services?" "What would be your preferred format of information?" The question seems 'wordy' but we're unable to suggest a suitable alternative. Confusing to some? Seems like several questions in one sentence. How about using less words - perhaps just 'Do you need any help to understand information?' the question is too long for people with learning disabilities each difficulty has to be asked separately Is OK when the client / carer has simple rather than complex needs. There are many clients who have complex combined sensory problems, language problems, cognitive problems and one question will not enable full outcome. Plain English language, would elicit a yes or no response however a tick box next to each May be of benefit otherwise you would then need to ask another question to highlight the specific response. It covers a range of needs in a very simple way. Often the NHS and other large organisations can make even the most simple things complicated. Carers, service users, advocates etc. can then respond from their own perspective with the support they feel they need. It is a complex question with a lot of information. It would be easier to understand if it was a series of simple questions e.g. Do you find it difficult to hear what is being said? Do you find it difficult to read? Do you find it difficult to understand? I would remove the first part "Do you find it difficult" the question is far too long and too complex. It should start with a question about the persons understanding. of verbal language, and then depending on the persons level of understanding grade the other parts of the question to take account of this. It is too long for people who have comprehension difficulties and should be broken down into a number of questions.
4-rslts-access-info-surv.docx