Late assignments will not be accepted. BUS M&L 4383 COURSE SCHEDULE (SPRING 2016) DATE SUBJECT READINGS # 1 Tuesday, January 12 Supply Chain Management: The Key Processes Thursday, January 14 Customer Relationship Management # 2 Form groups and start working on case study CMR Enterprises for submission on January 28th before class begins Tuesday, January 19 Supplier Relationship Management # 3 Thursday, January 21 Building High Performance Business Relationships # 4, 5, 6 Tuesday, January 26 Customer Service Management # 7 Thursday, January 28 Demand Management # 8 case study is due today before class begins CMR Enterprises Tuesday, February 2 Order Fulfillment # 9, 10 Discussion of case study CMR Enterprises Thursday, February 4 Manufacturing Flow Management and Lean Thinking # 11, 12 Start working on case study for submission on Barilla Spa February 18th before class begins Tuesday, February 9 Product Development and Commercialization # 13 Thursday, February 11 Returns Management # 14 Tuesday, February 16 Conducting Assessments of the Supply Chain Management # 15, 16 Processes and Supply Chain Mapping Thursday, February 18 Implementing and Sustaining the Supply Chain Management # 17, 18 Processes and Supply Chain Performance Measurement. case study is due today before class begins Barilla SpA Tuesday, February 23 Comparison of SCM Frameworks # 19, 20 Discussion of case study Barilla SpA Thursday, February 25 Co-Creation of Value # 21, 22 Tuesday, March 1 Final Exam M&L 4383 Spring 2016
Late assignments will not be accepted. BUS M&L 4383 COURSE SCHEDULE (SPRING 2016) DATE SUBJECT READINGS Tuesday, January 12 Supply Chain Management: The Key Processes # 1 Thursday, January 14 Customer Relationship Management Form groups and start working on CMR Enterprises case study for submission on January 28th before class begins # 2 Tuesday, January 19 Supplier Relationship Management # 3 Thursday, January 21 Building High Performance Business Relationships # 4, 5, 6 Tuesday, January 26 Customer Service Management # 7 Thursday, January 28 Demand Management CMR Enterprises case study is due today before class begins # 8 Tuesday, February 2 Order Fulfillment Discussion of CMR Enterprises case study # 9, 10 Thursday, February 4 Manufacturing Flow Management and Lean Thinking Start working on Barilla Spa case study for submission on February 18th before class begins # 11, 12 Tuesday, February 9 Product Development and Commercialization # 13 Thursday, February 11 Returns Management # 14 Tuesday, February 16 Conducting Assessments of the Supply Chain Management Processes and Supply Chain Mapping # 15, 16 Thursday, February 18 Implementing and Sustaining the Supply Chain Management Processes and Supply Chain Performance Measurement. Barilla SpA case study is due today before class begins # 17, 18 Tuesday, February 23 Comparison of SCM Frameworks Discussion of Barilla SpA case study # 19, 20 Thursday, February 25 Co-Creation of Value # 21, 22 Tuesday, March 1 Final Exam M&L 4383 Spring 2016
4383_enz.docx