IV.O.14 Operations Phase - Business Information and Technical Architecture - DMA Infrastructure and Must correct system issues by the Solution Lifecycle effective date to be approved by Management the State. Must not schedule systems downtime to perform system IV.O.14 Operations Phase - maintenance, repair, or upgrade Business Information and activities to occur during hours that Technical Architecture - could compromise or prevent DMA Infrastructure and critical business operations, unless Solution Lifecycle otherwise agreed to in advance by Management the State. IV.O.14 Operations Phase - Must work with the State on any Business Information and testing initiative required by the Technical Architecture - State and must provide sufficient DMA Infrastructure and system access to allow the State Solution Lifecycle staff to participate in the testing Management activities. Must provide, implement, and maintain a State approved annual system refresh plan that must outline how information systems within the span of control DMA’s will be systematically assessed to determine the need to modify, upgrade, or replace application software, operating hardware and software, telecommunications capabilities, or information IV.O.14 Operations Phase - management policies and Business Information and procedures in response to changes Technical Architecture - in business requirements, DMA Infrastructure and technology obsolescence, staff Solution Lifecycle turnover, or any other relevant Management issues.
IV.O.14 Operations Phase - Business Information and Technical Architecture - DMA Infrastructure and Solution Lifecycle Management Must correct system issues by the effective date to be approved by the State. IV.O.14 Operations Phase - Business Information and Technical Architecture - DMA Infrastructure and Solution Lifecycle Management Must not schedule systems downtime to perform system maintenance, repair, or upgrade activities to occur during hours that could compromise or prevent critical business operations, unless otherwise agreed to in advance by the State. IV.O.14 Operations Phase - Business Information and Technical Architecture - DMA Infrastructure and Solution Lifecycle Management Must work with the State on any testing initiative required by the State and must provide sufficient system access to allow the State staff to participate in the testing activities. IV.O.14 Operations Phase - Business Information and Technical Architecture - DMA Infrastructure and Solution Lifecycle Management Must provide, implement, and maintain a State approved annual system refresh plan that must outline how information systems within the DMA’s span of control will be systematically assessed to determine the need to modify, upgrade, or replace application software, operating hardware and software, telecommunications capabilities, or information management policies and procedures in response to changes in business requirements, technology obsolescence, staff turnover, or any other relevant issues.
4%20Attachment%20B%20-%20Business%20and%20Technical%20Requirements%20Matrix.docx