Related administration or enforcement functions undertaken by other bodies Yes Risk based enforcement strategy Yes Enforcement strategy is published Yes Timeliness of regulatory process Target time Expected Legally period for Actual time to processing binding time processing process time advised Type of activity limit applications applications to business Registration of Housing Not Associations and No 3-6 months Yes applicable Housing Providers Within 3 Review of compliance Not months of 1-3 months Yes and performance applicable agency reporting Complaints review/ Yes – to No 30 days 5-30 days investigation complainant On-line public access to information On-line access to licensing and/or registration information Yes On-line change of address Yes Not On-line renewal of licences/permits etc. applicable Not On-line payment applicable On-line access to information on lodging complaints about regulated firms/ Yes professionals Relationship with other agencies/regulators Acts/Regulations administered jointly with No another agency Communication and information sharing Formal agreement with other Victorian protocols signed with Director of Housing and DHS agency/regulator Performance, Regulation and Reporting Formal agreement with Commonwealth No agency/regulator Section 3 – Structure Governance structure Registrar of Housing Agencies: Statutory Body Governing body Corporate Method of appointment Governor-in-Council Number of members of governing body Not applicable Responsible Minister Assistant Treasurer Department supporting Minister Department of Treasury and Finance
Related administration or enforcement functions undertaken by other bodies Yes Risk based enforcement strategy Yes Enforcement strategy is published Yes Timeliness of regulatory process Type of activity Legally binding time limit Target time period for processing applications Actual time to process applications Expected processing time advised to business Registration of Housing Associations and Housing Providers Not applicable No 3-6 months Yes Review of compliance and performance Not applicable Within 3 months of agency reporting 1-3 months Yes Complaints review/ investigation No 30 days 5-30 days Yes – to complainant On-line public access to information On-line access to licensing and/or registration information Yes On-line change of address Yes On-line renewal of licences/permits etc. Not applicable On-line payment Not applicable On-line access to information on lodging complaints about regulated firms/ professionals Yes Relationship with other agencies/regulators Acts/Regulations administered jointly with another agency No Formal agreement with other Victorian agency/regulator Communication and information sharing protocols signed with Director of Housing and DHS Performance, Regulation and Reporting Formal agreement with Commonwealth agency/regulator No Section 3 – Structure Governance structure Governing body Registrar of Housing Agencies: Statutory Body Corporate Method of appointment Governor-in-Council Number of members of governing body Not applicable Responsible Minister Assistant Treasurer Department supporting Minister Department of Treasury and Finance
24-Earth-Resources-Regulation-Branch-to-34-Housing-Registrar.docx