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Russel, J. A., & Pratt, G. (1980). A description of affective quality attributed to environment. Journal of Personality and Social Psychology, 38, 311–322. Russel, J. A., and Snodgrass, J. (1987) “Emotion and Environment.” In Handbook of Environmental Psychology. (pp. 245-280). New York: John Wiley and Sons. Ryan, C. (1999). From the psychometrics of SERVQUAL to sex: Measurements of tourist satisfaction. In: A. Pizam, & Y. Mansfeld (Eds.), Consumer behaviour in travel and tourism (pp. 267–286). New York: The Haworth Hospitality Press. Ryan, C. (1995). Learning about tourists from conversations: the over 55s in Majorca? Tourism Management, 16(3), 207–215. Schmollgruber, K. (2007). Fake travel reviews are no issue – interview with Ian Rumgay from tripadvisor. Retrieved November 26, 2012, from Scorrano, P. (2011). The 2.0 Marketing Strategies for Wine Tourism Destinations of Excellence. Chinese Business Review, 10(10), 948-960 Scott, J. (1991). Social Network Analysis: A Handbook. London. Sage. Seehyung, K., & Yooshik, Y. (2003). The Hierarchical Effects of Affective and Cognitive Components on Tourism Destination Image. Journal of Travel & Tourism Marketing, 14(2), 1 Shoemaker, S., & Lewis, R. C. (1999). Customer loyalty: The future of hospitality marketing. International Journal of Hospitality Management, 18, 345–370. Sifry, D. (2005, October 17). “State of the Blogosphere, October 2005 Part 1: On Blogosphere Growth.” From http://www.sifry.com/alerts/archives/000343.html
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