CEO welcome As some of the stories show, the hospital is On behalf of our committed staff and exploring new and exciting ways to support Board, I am proud to share the 2016–17 healthcare for regional and remote Victorians Annual Review. and Aboriginal and Torres Strait Islanders. At the Eye and Ear we continuously look at A tradition of learning improving the care we provide to patients and their Learning is essential to all advancements and families. This includes working in partnership with we are proud to work with so many skilled clinical other service providers, supporting research into professionals and researchers across eye and new treatments and utilising advancements in ENT specialties. technology. This year has provided wonderful examples of staff and patients working together. This year we undertook 220 active research Continuing with our redevelopment while building projects with our partners such as the Centre for our state-of-the-art hospital, we opened our Eye Research Australia, the University of temporary second site, Eye and Ear on the Park, Melbourne, the Bionics Institute, Bionic Vision to provide quality care. Australia, HEARing CRC and Monash University. I hope you enjoy reading the stories of some Our commitment to innovation, professionalism key successes for 2016-17. What binds each and the highest standards of care is demonstrated experience is the role the Eye and Ear has in our accreditation by the relevant colleges, played in improving quality of life. including The Royal Australian and New Zealand College of Ophthalmologists, The Royal Australian Working together for a strong future College of Surgeons, The Royal Australian and of As Victoria’s largest public provider New Zealand College of Anaesthetists and the ophthalmology and ENT services, patient Royal Australasian College of Emergency feedback is essential to the hospital’s future. Medicine. From our outpatient clinics to inpatients, to emergency and our research participants I extend my thanks to all our partners, – stakeholders and collaborators. we want to hear from everyone. As you read the Annual Review, I hope you feel This year we launched a campaign to encourage patients and families to share their experiences. the appreciation and inspiration I do about the We use consumer feedback to review and wonderful work of our staff. strengthen the way we provide patient care. Thanks to everyone who has shared their thoughts with us. Mark Petty Caring in every sense Chief Executive Officer The Eye and Ear is Australia’s only specialist stand- alone eye, ear, nose and throat (ENT) hospital. Every year we see around 250,000 patients.
CEO welcome On behalf of our committed staff and Board, I am proud to share the 2016–17 Annual Review. At the Eye and Ear we continuously look at improving the care we provide to patients and their families. This includes working in partnership with other service providers, supporting research into new treatments and utilising advancements in technology. This year has provided wonderful examples of staff and patients working together. Continuing with our redevelopment while building our state-of-the-art hospital, we opened our temporary second site, Eye and Ear on the Park, to provide quality care. I hope you enjoy reading the stories of some key successes for 2016-17. What binds each experience is the role the Eye and Ear has played in improving quality of life. Working together for a strong future As Victoria’s largest public provider of ophthalmology and ENT services, patient feedback is essential to the hospital’s future. From our outpatient clinics to inpatients, to emergency and our research participants – we want to hear from everyone. This year we launched a campaign to encourage patients and families to share their experiences. We use consumer feedback to review and strengthen the way we provide patient care. Thanks to everyone who has shared their thoughts with us. Caring in every sense The Eye and Ear is Australia’s only specialist stand- alone eye, ear, nose and throat (ENT) hospital. Every year we see around 250,000 patients. As some of the stories show, the hospital is exploring new and exciting ways to support healthcare for regional and remote Victorians and Aboriginal and Torres Strait Islanders. A tradition of learning Learning is essential to all advancements and we are proud to work with so many skilled clinical professionals and researchers across eye and ENT specialties. This year we undertook 220 active research projects with our partners such as the Centre for Eye Research Australia, the University of Melbourne, the Bionics Institute, Bionic Vision Australia, HEARing CRC and Monash University. Our commitment to innovation, professionalism and the highest standards of care is demonstrated in our accreditation by the relevant colleges, including The Royal Australian and New Zealand College of Ophthalmologists, The Royal Australian College of Surgeons, The Royal Australian and New Zealand College of Anaesthetists and the Royal Australasian College of Emergency Medicine. I extend my thanks to all our partners, stakeholders and collaborators. As you read the Annual Review, I hope you feel the appreciation and inspiration I do about the wonderful work of our staff. Mark Petty Chief Executive Officer
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