Subpart iii, 1.C.5.f for development of the PMRs. claimant’s If the claimant fails to respond to the request for additional information, no further action to request the PMRs is required. claimant’s The is utilizing a contractor to provide development assistance by attempting to retrieve all PMRs that Veterans and their dependents have identified on the VA Form 21-4142a. The PMR contractor will request Vet Center records. not For more information on References: requesting Vet Center records, see M21-1, Part III, Subpart iii, 1.C.4.h exceptions regarding versions of see M21-1, Part III, VA Form 21-4142, Subpart iii, 1.C.3.b, and the PMR program, see M21-1, Part III, Subpart iii, 1.C.5. e. Procedure Follow the steps in the table below to request medical records from sources other than VA. for Requesting These procedures apply only to ROs not participating in the PMR Medical Important: Records For Program. Non-PMR Program ROs Step Action 1 Prepare and send a request for any medical records that the claimant has identified, and are relevant to his/her claim. Attach to the original letter signed by the claimant, and VA Form 21-4142, an extra copy of the letter. Advise the custodian of the records that VA cannot pay for records it requests. When creating the letter in Note: MAP-D, select the Private Treatment Records 15-Day paragraph, or Notification Provider – VBMS, select the Notice VA Is Contacting Provider for Med – letter. Rcds 2 Notify the claimant that VA made the request, and he/she is ultimately responsible for ensuring VA receives the records. 3 Establish a suspense date that expires 15 days from the current date. 4 Did VA receive the records it requested within 15 days? If yes,
Subpart iii, 1.C.5.f for development of the claimant’s PMRs. If the claimant fails to respond to the request for additional information, no further action to request the claimant’s PMRs is required. The is utilizing a contractor to provide development assistance by attempting to retrieve all PMRs that Veterans and their dependents have identified on the VA Form 21-4142a. The PMR contractor will not request Vet Center records. References: For more information on requesting Vet Center records, see M21-1, Part III, Subpart iii, 1.C.4.h exceptions regarding versions of VA Form 21-4142, see M21-1, Part III, Subpart iii, 1.C.3.b, and the PMR program, see M21-1, Part III, Subpart iii, 1.C.5. e. Procedure for Requesting Medical Records For Non-PMR Program ROs Follow the steps in the table below to request medical records from sources other than VA. Important: These procedures apply only to ROs not participating in the PMR Program. Step Action 1 Prepare and send a request for any medical records that the claimant has identified, and are relevant to his/her claim. Attach to the original letter VA Form 21-4142, signed by the claimant, and an extra copy of the letter. Advise the custodian of the records that VA cannot pay for records it requests. Note: When creating the letter in MAP-D, select the Private Treatment Records 15-Day Notification – Provider paragraph, or VBMS, select the Notice – VA Is Contacting Provider for Med Rcds letter. 2 Notify the claimant that VA made the request, and he/she is ultimately responsible for ensuring VA receives the records. 3 Establish a suspense date that expires 15 days from the current date. 4 Did VA receive the records it requested within 15 days? If yes,
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