User must redeem token before You attempted to update a user Request that the user redeem updating or viewing user that has not yet redeemed their their token or wait until you details token. have received email notification that the token has been redeemed and try again. Token is a required field You selected on Enter your token number in the Redeem the page and clicked provided text box and click “Login” Continue without entering a Continue. token number. The token submitted was You attempted to redeem an Verify the token number and invalid invalid token or entered resend to the database. incorrect numbers in the field. Token must be a number See Error Message. Enter a numeric token number and click Continue. The token submitted has See Error Message. Contact your supervisor and expired request that they reprovision you as a user of EMMA. The submitted is invalid. You attempted to redeem a If you feel that the token was Token has been cancelled. that has been cancelled. cancelled in error, contact your supervisor. Days of Nomination is not in See Error Message. Enter a valid number of 1 the range 1 through 30 through 30 for a user to redeem a token. Days of Nomination must be a See Error Message. Enter a numeral for the amount number of days that a user has to redeem a token. Days of Nomination is a See Message. Enter a number of days that a required field user had to redeem a token. Email Address is a required See Error Message. Enter an email address and field resubmit the request to the database. Email Address is an invalid See Error Message. The format of the email address email address is invalid. Enter the correct email address and resend to the database. Your session has timed out Your session has been inactive Log into EMMA again and for twenty minutes or longer. retry your request.
User must redeem token before updating or viewing user details You attempted to update a user that has not yet redeemed their token. Request that the user redeem their token or wait until you have received email notification that the token has been redeemed and try again. Token is a required field You selected Redeem on the “Login” page and clicked Continue without entering a token number. Enter your token number in the provided text box and click Continue. The token submitted was invalid You attempted to redeem an invalid token or entered incorrect numbers in the field. Verify the token number and resend to the database. Token must be a number See Error Message. Enter a numeric token number and click Continue. The token submitted has expired See Error Message. Contact your supervisor and request that they reprovision you as a user of EMMA. The submitted is invalid. Token has been cancelled. You attempted to redeem a that has been cancelled. If you feel that the token was cancelled in error, contact your supervisor. Days of Nomination is not in the range 1 through 30 See Error Message. Enter a valid number of 1 through 30 for a user to redeem a token. Days of Nomination must be a number See Error Message. Enter a numeral for the amount of days that a user has to redeem a token. Days of Nomination is a required field See Message. Enter a number of days that a user had to redeem a token. Email Address is a required field See Error Message. Enter an email address and resubmit the request to the database. Email Address is an invalid email address See Error Message. The format of the email address is invalid. Enter the correct email address and resend to the database. Your session has timed out Your session has been inactive for twenty minutes or longer. Log into EMMA again and retry your request.
EMMA%204.9.5%20Application%20User%20Manual.docx