NHS LANARKSHIRE PERSON SPECIFICATION Service Improvement Manager – Band 7 – NHSL08/004 Criteria Essential Desirable Qualifications & Training Educated to degree level with Project Management training (Prince Level of education, professional relevant postgraduate qualification 2 or equivalent) qualifications, training and e.g. Business/ Management /Change learning programmes/courses Lean Change Agent training or ScIL training Experience Significant experience in change Some experience in analysing and Length and type of experience, management skills including leading improvement projects in level at which experience gained improvement methodology patient flow and Service modernisation Experience of managing clinical and organisational challenges Evidence of leading a multi disciplinary team through Experience of working in a successful Service change programme or project environment Knowledge Significant experience and Depth and extent of knowledge knowledge of health service management including change management and Service/workforce redesign acquired through training and experience Knowledge of planning, operational processes and systems Skills/Abilities Ability to handle complex work Ability to analyse and interpret Range and level of skills without supervision complex data sets extracting key i.e. communication (oral, written, information and communicating presentation), Ability to negotiate and facilitate this effectively planning/organisation, change with staff and stakeholders at numeracy, leadership etc all levels High level change management skills including improvement Ability to work flexibly and as part methodology of a team Ability to motivate colleagues Effective communicator from a diverse range of specialities and professions IT literate Specific Job Requirements Self motivated, proactive and Environmental conditions, innovative unsociable hours, car driver etc Ability to participate in hospital management on call rota
NHS LANARKSHIRE PERSON SPECIFICATION Service Improvement Manager – Band 7 – NHSL08/004 Criteria Essential Desirable Qualifications & Training Level of education, professional qualifications, training and learning programmes/courses Educated to degree level with relevant postgraduate qualification e.g. Business/ Management /Change Project Management training (Prince 2 or equivalent) Lean Change Agent training or ScIL training Experience Length and type of experience, level at which experience gained Significant experience in change management skills including improvement methodology Experience of managing clinical and organisational challenges Experience of working in a programme or project environment Some experience in analysing and leading improvement projects in patient flow and Service modernisation Evidence of leading a multi disciplinary team through successful Service change Knowledge Depth and extent of knowledge Significant experience and knowledge of health service management including change management and Service/workforce redesign acquired through training and experience Knowledge of planning, operational processes and systems Skills/Abilities Range and level of skills i.e. communication (oral, written, presentation), planning/organisation, numeracy, leadership etc Ability to handle complex work without supervision Ability to negotiate and facilitate change with staff and stakeholders at all levels Ability to work flexibly and as part of a team Effective communicator IT literate Ability to analyse and interpret complex data sets extracting key information and communicating this effectively High level change management skills including improvement methodology Ability to motivate colleagues from a diverse range of specialities and professions Specific Job Requirements Environmental conditions, unsociable hours, car driver etc Self motivated, proactive and innovative Ability to participate in hospital management on call rota
0418%2040643%20RA%20Service%20Improvement%20Manager%20Band%207%20UH%20Wishaw%2037.5%20hours%20Permanent.docx