ACCEPTABLE- Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. MARGINAL- Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented. UNSATISFACTORY- Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. NOT APPLICABLE or UNKNOWN- Unable to provide a score. Performance in this area not applicable to the effort assessed. KEY: 5=OUTSTANDING 4=EXCELLENT 3=ACCEPTABLE 2=MARGINAL 1=UNSATISFACTORY 0=N/A or UNKNOWN How satisfied are you with the overall 5 4 3 2 1 0 performance this offeror provided? To what degree did this offeror conform to your 5 4 3 2 1 0 contract’s requirements? How effective was this offeror in establishing 5 4 3 2 1 0 and maintaining a positive working relationship? Were any awards or incentives given for excellent Yes No 0 performance? To what extent did the contractor respond to and 5 4 3 2 1 0 attempt to correct any concerns, issues, or problems that appeared during performance of your contract? What extent was this offeror flexible in 5 4 3 2 1 0 responding to changing needs? How would you rate the effectiveness of the 5 4 3 2 1 0 contractor’s problem resolution efforts? Did this offeror submit complete and accurate Yes No 0 invoices for payment of services provided? If not, was the offeror willing to correct them? Did this offeror generally meet performance 5 4 3 2 1 0 schedule? To what degree did this offeror provide the right 5 4 3 2 1 0 personnel and number of personnel to complete your requirement in a timely manner? To what degree did this offeror provide the right 5 4 3 2 1 0 types and quantities of supplies to complete your
ACCEPTABLE- Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. MARGINAL- Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented. UNSATISFACTORY- Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. NOT APPLICABLE or UNKNOWN- Unable to provide a score. Performance in this area not applicable to the effort assessed. KEY: 5=OUTSTANDING 4=EXCELLENT 3=ACCEPTABLE 2=MARGINAL 1=UNSATISFACTORY 0=N/A or UNKNOWN How satisfied are you with the overall performance this offeror provided? 5 4 3 2 1 0 To what degree did this offeror conform to your contract’s requirements? 5 4 3 2 1 0 How effective was this offeror in establishing and maintaining a positive working relationship? 5 4 3 2 1 0 Were any awards or incentives given for excellent performance? Yes No 0 To what extent did the contractor respond to and attempt to correct any concerns, issues, or problems that appeared during performance of your contract? 5 4 3 2 1 0 What extent was this offeror flexible in responding to changing needs? 5 4 3 2 1 0 How would you rate the effectiveness of the contractor’s problem resolution efforts? 5 4 3 2 1 0 Did this offeror submit complete and accurate invoices for payment of services provided? If not, was the offeror willing to correct them? Yes No 0 Did this offeror generally meet performance schedule? 5 4 3 2 1 0 To what degree did this offeror provide the right personnel and number of personnel to complete your requirement in a timely manner? 5 4 3 2 1 0 To what degree did this offeror provide the right types and quantities of supplies to complete your 5 4 3 2 1 0
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