Appendix 13: UAT Scenario One Steps – Section 1 Tester Information – Tester Name: Date: Job Title / User Permission: Test Scenario # 1 Using One Steps Section 2 Description and Results – Scenario Description: To test the usability of the One Steps (macros). Action(s) Required: Open a new incident. In the left task pane, under incident actions, click quick templates and click the following one steps to see if they make sense. Create a new incident for each quicket. Save it. ITSS personnel only. Expected Results: You should be able to quickly create a ticket for each. Actual Results: Errors Noted:
Appendix 13: UAT Scenario – One Steps Section 1 – Tester Information Tester Name: Date: Job Title / User Permission: Test Scenario # 1 Using One Steps Section 2 – Description and Results Scenario Description: To test the usability of the One Steps (macros). Action(s) Required: Open a new incident. In the left task pane, under incident actions, click quick templates and click the following one steps to see if they make sense. Create a new incident for each quicket. Save it. ITSS personnel only. Expected Results: You should be able to quickly create a ticket for each. Actual Results: Errors Noted:
264_2D00_UserAcceptanceTesting.docx