184 66 Scalability MassIT specifies that Solution will need to easily scale up to b). the entire Executive Departments of up to 58,000 users. Should we assume that a) infrastructure components provisioned during Pilot phase in environment MassIT’s should be ready to serve 58,000 users, or b) infrastructure components provisioned during Pilot phase in MassIT’s environment should serve only Pilot users and have flexibility to add additional infrastructure components in Phase I when and as applicable to serve 58,000 users. 185 51 Scattered Files The RFQ makes reference to "Scattered Files" referring to No PST data located throughout the organization. Is systematic consolidation and re-ingestion of that PST data within the scope of this Pilot? 186 52 Scattered Files Has the State purchased or own any Tools related to No "Scattered Files?" 187 128 Secure access What are the secure remote access methods implemented We allow access via HTTPS (OWA and within the enterprise for accessing email? Outlook), ActiveSync, and VPN with remote desktop access 188 47 Secure mail What action does the recipient need to perform in order to A login is required open Secure email that came from MassMail? Example: login to Sentrion portal, register etc? 189 127 Secure mail Does MassIT have any requirements for TLS or domain We use TLS secured email between organizations? 190 81 Security Does the MassIT current email encryption function make No use of SMIME feature in Exchange? Requires obtaining certificate and providing certificate to recipient of encrypted mail. 191 129 Security Can the bidder conduct remote implementation activities or Remote implementation activities are bidder will be required to be on-site? acceptable subject to the requirement that no offshore resources (a subset of remote resources) can access the system or state
184 66 Scalability MassIT specifies that Solution will need to easily scale up to the entire Executive Departments of up to 58,000 users. Should we assume that a) infrastructure components provisioned during Pilot phase in MassIT’s environment should be ready to serve 58,000 users, or b) infrastructure components provisioned during Pilot phase in MassIT’s environment should serve only Pilot users and have flexibility to add additional infrastructure components in Phase I when and as applicable to serve 58,000 users. b). 185 51 Scattered Files The RFQ makes reference to "Scattered Files" referring to PST data located throughout the organization. Is systematic consolidation and re-ingestion of that PST data within the scope of this Pilot? No 186 52 Scattered Files Has the State purchased or own any Tools related to "Scattered Files?" No 187 128 Secure access What are the secure remote access methods implemented within the enterprise for accessing email? We allow access via HTTPS (OWA and Outlook), ActiveSync, and VPN with remote desktop access 188 47 Secure mail What action does the recipient need to perform in order to open Secure email that came from MassMail? Example: login to Sentrion portal, register etc? A login is required 189 127 Secure mail Does MassIT have any requirements for TLS or domain secured email between organizations? We use TLS 190 81 Security Does the MassIT current email encryption function make use of SMIME feature in Exchange? Requires obtaining certificate and providing certificate to recipient of encrypted mail. No 191 129 Security Can the bidder conduct remote implementation activities or bidder will be required to be on-site? Remote implementation activities are acceptable subject to the requirement that no offshore resources (a subset of remote resources) can access the system or state
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