SCHEDULE 4 QUALITY REQUIREMENTS – Operational Standards and National Quality Requirements Ref Operational Threshold Method of Consequence of breach Timing of Applicable Standards/National Measurement application of Service Quality Requirements consequence Category E.B.4 Percentage of Service Operating standard Review of Service Where the number of Service Monthly CS Users waiting 6 weeks or of no more than 1% Quality Users waiting for 6 weeks or more from Referral for a Performance more at the end of the month diagnostic test* Reports exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Duty of candour Each failure to notify Review of Service Recovery of the cost of the Monthly All the Relevant Person Quality Performance episode of care, or £10,000 if of a suspected or Reports the cost of the episode of care is actual Notifiable unknown or indeterminate Safety Incident in accordance with Regulation 20 of the 2014 Regulations In respect of the Operational Standard shown in bold italics the provisions of SC36.27A apply. * as further described in available at: Joint Technical Definitions for Performance and Activity 2017/18-2018/19,
SCHEDULE 4 – QUALITY REQUIREMENTS Operational Standards and National Quality Requirements Ref Operational Standards/National Quality Requirements Threshold Method of Measurement Consequence of breach Timing of application of consequence Applicable Service Category E.B.4 Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test* Operating standard of no more than 1% Review of Service Quality Performance Reports Where the number of Service Users waiting for 6 weeks or more at the end of the month exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Monthly CS Duty of candour Each failure to notify the Relevant Person of a suspected or actual Notifiable Safety Incident in accordance with Regulation 20 of the 2014 Regulations Review of Service Quality Performance Reports Recovery of the cost of the episode of care, or £10,000 if the cost of the episode of care is unknown or indeterminate Monthly All In respect of the Operational Standard shown in bold italics the provisions of SC36.27A apply. * as further described in Joint Technical Definitions for Performance and Activity 2017/18-2018/19, available at:
01X-MEC-1718-01-MM.docx