setting out privacy principles that must be followed when creating information and document handling systems Refer to the or the Ombudsman This legislation sets out the Ombudsman’s role, Accountability Act 1976 responsibilities and powers, which include: investigating complaints about the administrative actions of Australian Government officials and agencies, and reviewing statutory compliance by agencies developing policies and principles for accountability. Refer to the Public This legislation provides a framework for the proper Accountability Governance, management of public money and public property. Performance Refer to the and Accountability Act 2013 Public Service This legislation sets out the values which public Accountability Act 1999 servants need to uphold and a code of conduct for public service employees, as well as external processes through which public servants can be held accountable. Refer to the Policy on This outlines how the National Aged Care preventing Regulatory Programme, including the Scheme, will and managing manage unreasonable conduct from external unreasonable parties. It is expected that complainants will treat conduct from Scheme officers fairly and respectfully; this external expectation. parties Scheme’s The Scheme’s outlines what the Scheme may notice of collect, use and disclose. collection Accountability Scheme’s The Scheme’s describes the level of service that Service complainants and service providers can expect from Commitment the Scheme during a resolution process. Accountability
setting out privacy principles that must be followed when creating information and document handling systems Refer to the or the Ombudsman Act 1976 This legislation sets out the Ombudsman’s role, responsibilities and powers, which include: investigating complaints about the administrative actions of Australian Government officials and agencies, and reviewing statutory compliance by agencies developing policies and principles for accountability. Refer to the Accountability Public Governance, Performance and Accountability Act 2013 This legislation provides a framework for the proper management of public money and public property. Refer to the Accountability Public Service Act 1999 This legislation sets out the values which public servants need to uphold and a code of conduct for public service employees, as well as external processes through which public servants can be held accountable. Refer to the Accountability Policy on preventing and managing unreasonable conduct from external parties This outlines how the National Aged Care Regulatory Programme, including the Scheme, will manage unreasonable conduct from external parties. It is expected that complainants will treat Scheme officers fairly and respectfully; this expectation. Scheme’s notice of collection The Scheme’s outlines what the Scheme may collect, use and disclose. Accountability Scheme’s Service Commitment The Scheme’s describes the level of service that complainants and service providers can expect from the Scheme during a resolution process. Accountability
dss_accs_guidelines_-_final_0.docx