Continuous 10% Support Continual Improvement Problem-solving Continuous Improvement processes throughout the entire abilities with keen improvement and project including supporting attention to detail and improved efficiency Project Managers with the audit follow through process when required. Self-initiated training A willingness to and development of Seek opportunities to enhance support and help knowledge documentation, processes and others supported systems to improve Demonstrated processes and procedures. initiative for issue resolution and new Keep abreast with the continual ideas to add value change in technology to users developments and share knowledge with manager and Participation and team. contribution of processes Actively seek opportunities to improvement extend and enhance personal projects knowledge and skills in order to better support customers and A positive attitude to colleagues. problem-solving Workplace 10% Be aware of duty of care and act Ability to follow Adherence to Health and in a safe manner. policies and WH&S policies and Safety procedures procedures Ensure all company WH&S policies and procedures are Ability to use initiative Increased WH&S adhered to. and take awareness responsibility Be familiar with property security, A positive attitude to first aid and fire emergency WH&S WH&S procedures. Analytical and Reduction of Report any hazardous situations, problem-solving number of WH&S incidents or accidents and take abilities incidents immediate action if applicable to reduce risk of injury. Participate in WH&S investigations when required. Direct reports: Nil Main contacts: Internal: Senior Education Consultant, Secondary (NSW), National Sales Manager, Secondary, sales and marketing staff, Customer Service, publishing editors External: Teachers, booksellers, curriculum and professional development advisers Education / Qualifications / Experience: Tertiary qualification preferred Previous successful sales or teaching experience preferred Full driver’s license Working with Children Check / Police Check (relevant to your state) Cengage Core Competencies:
Continuous Improvement 10% Support Continual Improvement processes throughout the entire project including supporting Project Managers with the audit process when required. Seek opportunities to enhance documentation, processes and supported systems to improve processes and procedures. Keep abreast with the continual change in technology developments and share knowledge with manager and team. Actively seek opportunities to extend and enhance personal knowledge and skills in order to better support customers and colleagues. Problem-solving abilities with keen attention to detail and follow through A willingness to support and help others Continuous improvement and improved efficiency Self-initiated training and development of knowledge Demonstrated initiative for issue resolution and new ideas to add value to users Participation and contribution of processes improvement projects A positive attitude to problem-solving Workplace Health and Safety 10% Be aware of duty of care and act in a safe manner. Ensure all company WH&S policies and procedures are adhered to. Be familiar with property security, first aid and fire emergency procedures. Report any hazardous situations, incidents or accidents and take immediate action if applicable to reduce risk of injury. Participate in WH&S investigations when required. Ability to follow policies and procedures Ability to use initiative and take responsibility WH&S Analytical and problem-solving abilities Adherence to WH&S policies and procedures Increased WH&S awareness A positive attitude to WH&S Reduction of number of WH&S incidents Direct reports: Nil Main contacts: Internal: Senior Education Consultant, Secondary (NSW), National Sales Manager, Secondary, sales and marketing staff, Customer Service, publishing editors External: Teachers, booksellers, curriculum and professional development advisers Education / Qualifications / Experience: Tertiary qualification preferred Previous successful sales or teaching experience preferred Full driver’s license Working with Children Check / Police Check (relevant to your state) Cengage Core Competencies:
Education%20Consultant%20Secondary%20-%20NSW%20%282017%29.docx