To have access to information and To be accountable for themselves during Chambers of commerce Databases (own or support from council in an event/ have a BCP Business networks/lists: access to others) response/recovery To deliver essential goods and services to email, call, social media Access to BCP training To resume business ASAP the community and council/ agencies Walk throughs and face for businesses To be kept safe Prequalified contractors do not operate to face Skilled, connected – without instruction and keep council Council eco dev staff, business/ eco dev staff informed regional development Prequalified contractor Know relevant regulations and law and groups lists stick to it Procurement policy exemptions Volunteers To support the response/relief efforts Stay safe, and stay within their role Council volunteer Volunteer training of agencies and Council Undertake relevant training supervisor (single point Equipment, safety gear To have access to information and of contact) Keep council informed of what they are and consumables for support from council doing Existing networks them to use To be kept safe (email, phone) Council volunteer Regular site meetings supervisor (single point Media, social media of contact), with comms skills Media Provision of accurate, timely Not feed speculation or be alarmist Regular briefings Pre-prepared key information to the community Be sensitive and responsible for Direct contact messages and templates – To receive regular, up to date Designated authorised messages and images databases information from council and Be patient and understand council’s Twitter spokespeople agencies and responses to their People with media emergency response priorities questions To not impede response or recovery training, social media To have access to visual/sound efforts and stay safe skills content To not seek comments from unauthorised Access to power, phones sources and technology Other councils
To have access to information and support from council in response/recovery To resume business ASAP To be kept safe To be accountable for themselves during an event/ have a BCP To deliver essential goods and services to the community and council/ agencies Prequalified contractors – do not operate without instruction and keep council informed Know relevant regulations and law and stick to it Chambers of commerce Business networks/lists: email, call, social media Walk throughs and face to face Council eco dev staff, regional development groups Databases (own or access to others) Access to BCP training for businesses Skilled, connected business/ eco dev staff Prequalified contractor lists Procurement policy exemptions Volunteers To support the response/relief efforts of agencies and Council To have access to information and support from council To be kept safe Stay safe, and stay within their role Undertake relevant training Keep council informed of what they are doing Council volunteer supervisor (single point of contact) Existing networks (email, phone) Regular site meetings Media, social media Volunteer training Equipment, safety gear and consumables for them to use Council volunteer supervisor (single point of contact), with comms skills Media Provision of accurate, timely information to the community To receive regular, up to date information from council and agencies and responses to their questions To have access to visual/sound content Not feed speculation or be alarmist Be sensitive and responsible for messages and images Be patient and understand council’s emergency response priorities To not impede response or recovery efforts and stay safe To not seek comments from unauthorised sources Regular briefings Direct contact – databases Twitter Pre-prepared key messages and templates Designated authorised spokespeople People with media training, social media skills Access to power, phones and technology Other councils
ECM_646108_v5_2016_EM_Exercise%20Communications_Report%20docx.docx