Messaging system is complex, consuming more hardware and networking resources Voice messaging is expensive, not integrated with directory infrastructure, and requires maintenance in many places High mobile solution cost, management and security inhibit broader deployment Messaging Maturity Model – BASIC STANDARDIZED RATIONALIZED DYNAMIC Basic e-mail capabilities E-mail and calendar E-mail and calendar Federation of via minimal or solution with basic solution provides communication decentralized IT support AV/AS/anti-phishing information [i.e. e-mail, protection and disaster protection with calendar, presence] No shared calendar or recovery business continuity to and policy [i.e. contacts minimize downtime and Information Rights E-mail platform support data loss Management, setting and managing compliance] policies at the E-mail platform supports organizational level to advanced compliance meet your organization’s capabilities that facilitate compliance requirements archiving, journaling, encryption, policy Secure remote online and enforcement at the user offline access to rich level client functionality inside & outside the Mobile device access to firewall. e-mail, calendar, contacts available to more than 50% of the information workers & Typical customer pain includes: Time is wasted trying to find availability of people and right methods to communicate Increasing security and compliance requirements across all communications methods can lead to disjointed solutions Public IM growth among employees increases security risks Employees need flexibility to be productive at work, home, and especially while traveling Disparate communications tools are often not integrated with Outlook and Office, where information workers spend much of their time IM & Presence Maturity Model – STANDARDIZED RATIONALIZED DYNAMIC Public IM, ad-hoc use for Secure managed Rich integrated Integration across UC, business enterprise wide IM presence-enabled LOB extend to business infrastructure leveraging applications processes & LOB apps unified directory Rich integrated presence enabled Desktop Productivity applications
Messaging system is complex, consuming more hardware and networking resources Voice messaging is expensive, not integrated with directory infrastructure, and requires maintenance in many places High mobile solution cost, management and security inhibit broader deployment Messaging – Maturity Model BASIC STANDARDIZED RATIONALIZED DYNAMIC Basic e-mail capabilities via minimal or decentralized IT support No shared calendar or contacts E-mail and calendar solution with basic AV/AS/anti-phishing protection and disaster recovery E-mail platform support setting and managing policies at the organizational level to meet your organization’s compliance requirements Secure remote online and offline access to rich client functionality inside & outside the firewall. E-mail and calendar solution provides protection with business continuity to minimize downtime and data loss E-mail platform supports advanced compliance capabilities that facilitate archiving, journaling, encryption, policy enforcement at the user level Mobile device access to e-mail, calendar, contacts available to more than 50% of the information workers Federation of communication information [i.e. e-mail, calendar, presence] and policy [i.e. Information Rights Management, compliance] & Typical customer pain includes: Time is wasted trying to find availability of people and right methods to communicate Increasing security and compliance requirements across all communications methods can lead to disjointed solutions Public IM growth among employees increases security risks Employees need flexibility to be productive at work, home, and especially while traveling Disparate communications tools are often not integrated with Outlook and Office, where information workers spend much of their time IM & Presence – Maturity Model STANDARDIZED RATIONALIZED DYNAMIC Public IM, ad-hoc use for business Secure managed enterprise wide IM infrastructure leveraging unified directory Rich integrated presence enabled Desktop Productivity applications Rich integrated presence-enabled LOB applications Integration across UC, extend to business processes & LOB apps
Datasheet-Unified_Communications_Overview.docx