There have been complaints or lack of satisfaction made during this time frame. Yes No If yes, indicate date of complaint and name of person served and the nature of the complaint: Are there any concerns with ensuring and protecting the rights of persons served? Yes No If yes, indicate what concern is present: Are staff competent to provide services to persons served? Yes No Indicate what is being done to ensure this competency: Staff competencies and provision of orientation and Orientation and training requirements include demonstration of competency as training requirements required. Yes No Are staff competencies and orientation and training requirements being provided according to 245D.09, subdivisions 3 through 5? Yes No Indicate any corrective action taken as ordered by the commissioner during this time frame: License terms and conditions Are any concerns related to the terms and conditions of the license or any variances? Yes No If yes, indicate the concern(s): Based upon this review and the items noted above, what ongoing program improvements, if any, will be developed, documented, and implemented?
There have been complaints or lack of satisfaction made during this time frame. Yes No If yes, indicate date of complaint and name of person served and the nature of the complaint: Are there any concerns with ensuring and protecting the rights of persons served? Yes No If yes, indicate what concern is present: Staff competencies and provision of orientation and training requirements Are staff competent to provide services to persons served? Yes No Indicate what is being done to ensure this competency: Orientation and training requirements include demonstration of competency as required. Yes No Are staff competencies and orientation and training requirements being provided according to 245D.09, subdivisions 3 through 5? Yes No License terms and conditions Indicate any corrective action taken as ordered by the commissioner during this time frame: Are any concerns related to the terms and conditions of the license or any variances? Yes No If yes, indicate the concern(s): Based upon this review and the items noted above, what ongoing program improvements, if any, will be developed, documented, and implemented?
Designated-Manager-Review.docx