II: Feedback Processes Deadline: January 1, 2014 AODA Standards / Champion/ Regulation Reference Department DELIVERABLES ACTIVITIES O. Reg.191/11, s. 11 Ensure feedback In-person, by mail, by 1) Revise external Accessibility feedback Robyne Hanley processes are telephone, and on-line mechanism on OHREA website - accessible. feedback mechanisms allow COMPLETED the Trent community and the public to offer timely feedback on accessibility issues. II: Accessible Formats and Communication Supports Deadline: January 1, 2015 AODA Standards / Champion/ Regulation Reference Department DELIVERABLES ACTIVITIES O. Reg.191/11, s. 12 All areas of the University Provide accessible Identify possible formats and supports Robyne Hanley will provide accessible formats and required and whether to source expertise formats and communication communication internally or externally. supports. supports in a timely manner, Ensure all University communications can be at no additional cost. provided in accessible formats. - COMPLETED Notify public of Online and print customer Identify web and portal locations for key Andrea Walsh availability. service notifications of messaging. availability. Identify physical location for signage Incorporate into printed materials such as Academic Calendar - ONGOING
AODA Standards / Regulation Reference O. Reg.191/11, s. 11 II: Feedback Processes Deadline: January 1, 2014 DELIVERABLES ACTIVITIES Champion/ Department Ensure feedback processes are accessible. In-person, by mail, by telephone, and on-line feedback mechanisms allow the Trent community and the public to offer timely feedback on accessibility issues. 1) Revise external Accessibility feedback mechanism on OHREA website - COMPLETED Robyne Hanley AODA Standards / Regulation Reference O. Reg.191/11, s. 12 II: Accessible Formats and Communication Supports Deadline: January 1, 2015 DELIVERABLES ACTIVITIES Champion/ Department Provide accessible formats and communication supports. All areas of the University will provide accessible formats and communication supports in a timely manner, at no additional cost. Identify possible formats and supports required and whether to source expertise internally or externally. Ensure all University communications can be provided in accessible formats. - COMPLETED Robyne Hanley Notify public of availability. Online and print customer service notifications of availability. Identify web and portal locations for key messaging. Identify physical location for signage Incorporate into printed materials such as Academic Calendar - ONGOING Andrea Walsh
Document%201%20Trent%20University%20AODA%202012-2017%20Mulit%20Year%20Plan%20FINAL_0.docx