The person be constantly tired and complain of lack of sleep NB These changes in social habits may be related to any number of concerns that are bothering the person - but it may also be related to incontinence and regardless of the cause are important to report to your assessment officer or supervisor. Changes in a person’s usual care of their home environment A strong of ammonia or faeces on entering the home. Fresh urine does not usually smell bad. If It does the person may have an infection. Increased amount of washing, e.g. towels, clothing, linen and underwear Changing bedding more often Client may stay in their nightwear for longer, e.g. because it’s easier to pull up/down and not such a problem to change if they do not make it to the toilet Client may wear long shirts or jackets to cover up stains You notice wet patches or stains on furniture or on the back of clothing What should I do if I think there is a problem? Many people with a continence problem do not seek help because of embarrassment, shame or thinking nothing can be done. Be aware that continence is a sensitive issue to most people, even though as a HACC community support worker you may face these issues daily. How do I discuss a continence concern with the client? Focus on the person with the problem Actively listen to the client, making assumptions and uninformed judgments Choose simple words and short sentences and use a gentle, calm tone of voice Allow enough time for a response. Be careful not to interrupt
The person be constantly tired and complain of lack of sleep NB These changes in social habits may be related to any number of concerns that are bothering the person - but it may also be related to incontinence and regardless of the cause are important to report to your assessment officer or supervisor. Changes in a person’s usual care of their home environment A strong of ammonia or faeces on entering the home. Fresh urine does not usually smell bad. If It does the person may have an infection. Increased amount of washing, e.g. towels, clothing, linen and underwear Changing bedding more often Client may stay in their nightwear for longer, e.g. because it’s easier to pull up/down and not such a problem to change if they do not make it to the toilet Client may wear long shirts or jackets to cover up stains You notice wet patches or stains on furniture or on the back of clothing What should I do if I think there is a problem? Many people with a continence problem do not seek help because of embarrassment, shame or thinking nothing can be done. Be aware that continence is a sensitive issue to most people, even though as a HACC community support worker you may face these issues daily. How do I discuss a continence concern with the client? Focus on the person with the problem Actively listen to the client, making assumptions and uninformed judgments Choose simple words and short sentences and use a gentle, calm tone of voice Allow enough time for a response. Be careful not to interrupt
Draft-Web-CSW-RKit-131114.docx