and 999 in their responses to mental health enquiries 2.3 Signposting to information and support for carers, service CCGs, Public Q3 Information easily Connect to Support in users, the public and other professionals (including on line Health and Adult available HFT / CCG websites need guidance for patients and carers regarding what to do in a Services Comms & development crisis) ERYC, HCC engagement plan HFT 2.4 Review level of support offered to residential homes by HFT / ERYC / CCG Q3 and agreed Revised models of care have Intensive Home Treatment Team before and during East Riding only criteria been considered previously management of crisis situations (Dementia) but project needs to acquire impetus 2.5 Review suitability of adopting Herbert Protocol (which Humberside Q1 decision Decision to adopt HP adopted and currently enables care home staff to register people to help the police Police /ERYC /HCC Q2 implement or not being rolled out across find them more quickly if they go missing) Humberside Police area 2.6 Ensure relevant assessment and risk/relapse documentation HFT Q4 2014/15 Agreed Complete includes views of carers involved where appropriate and documentation Current documentation recognises the value of engaging them invites carer views 2.7 Identify opportunities to prevent admissions and facilitate CCG / HFT / Q3 Review considered Brief snapshot audit of earlier discharge by Councils by CCC action reasons for delayed identifying any gaps in accommodation provision which group and SRG discharges undertaken 6% – contributed to admission or delayed discharge could have been discharged reviewing models of Crisis House provision and develop earlier if suitable business case if it is identified that this would reduce accommodation available. demand on inpatient services and A+E HCC currently have a tender out for short term housing
and 999 in their responses to mental health enquiries 2.3 Signposting to information and support for carers, service users, the public and other professionals (including on line guidance for patients and carers regarding what to do in a crisis) CCGs, Public Health and Adult Services ERYC, HCC HFT Q3 Information easily available Comms & engagement plan Connect to Support in HFT / CCG websites need development 2.4 Review level of support offered to residential homes by Intensive Home Treatment Team before and during management of crisis situations (Dementia) HFT / ERYC / CCG East Riding only Q3 and agreed criteria Revised models of care have been considered previously but project needs to acquire impetus 2.5 Review suitability of adopting Herbert Protocol (which enables care home staff to register people to help the police find them more quickly if they go missing) Humberside Police /ERYC /HCC Q1 decision Q2 implement Decision to adopt or not HP adopted and currently being rolled out across Humberside Police area 2.6 Ensure relevant assessment and risk/relapse documentation includes views of carers involved where appropriate and recognises the value of engaging them HFT Q4 2014/15 Agreed documentation Complete Current documentation invites carer views 2.7 Identify opportunities to prevent admissions and facilitate earlier discharge by identifying any gaps in accommodation provision which contributed to admission or delayed discharge reviewing models of Crisis House provision and develop business case if it is identified that this would reduce demand on inpatient services and A+E CCG / HFT / Councils Q3 Review considered by CCC action group and SRG Brief snapshot audit of reasons for delayed discharges undertaken – 6% could have been discharged earlier if suitable accommodation available. HCC currently have a tender out for short term housing
East-Riding-of-Yorkshire-Hull-Template-Action-Plan-ER-and-Hull-v9.docx