Table 2 Themes Broader Themes Helping clients cope with medical expense Finding affordable care Affordable Finding affordable medications ( stories 1,7) Finding affordable health care Using health info to ease anxiety Managing and preventing Wellness Helping clients prepare for medical appointments health issues Helping clients find a health care provider (stories 3,5,6, 8, 9, 11) Helping clients make health care decisions Creating a handout for clients’ self-care Finding info for family members Managing family’s health Family Supporting clients in their caregiver roles (stories 4,10) Preparing presentations Promoting use of consumer Promote Promoting M+ to clients health resources Teaching clients about online health resources (stories 2,8, 10, 11) Helping clients remember MedlinePlus Finding health information about topics in the media Finding information about OTC medications Researching drug information Drugs Finding information about prescription drugs (stories 1,9, 11,12) Helping clients to find efficacy information about drugs/supplements Providing adverse effect information about drugs/supplements Providing cost information about drugs/supplements Providing descriptive information about disease/condition Understanding illnesses and Health Providing information about normal lab values treatments Issues Providing information about medical tests (stories 3, 4, 5, 6, 10)
Table 2 Themes Broader Themes Helping clients cope with medical expense Finding affordable medications Finding affordable health care Finding affordable care ( stories 1,7) Affordable Using health info to ease anxiety Helping clients prepare for medical appointments Helping clients find a health care provider Helping clients make health care decisions Creating a handout for clients’ self-care Managing and preventing health issues (stories 3,5,6, 8, 9, 11) Wellness Finding info for family members Supporting clients in their caregiver roles Managing family’s health (stories 4,10) Family Preparing presentations Promoting M+ to clients Teaching clients about online health resources Helping clients remember MedlinePlus Finding health information about topics in the media Promoting use of consumer health resources (stories 2,8, 10, 11) Promote Finding information about OTC medications Finding information about prescription drugs Helping clients to find efficacy information about drugs/supplements Providing adverse effect information about drugs/supplements Providing cost information about drugs/supplements Researching drug information (stories 1,9, 11,12) Drugs Providing descriptive information about disease/condition Providing information about normal lab values Providing information about medical tests Understanding illnesses and treatments (stories 3, 4, 5, 6, 10) Health Issues
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