CORE SKILLS SIGNPOSTING FOR SVQ LEVEL 3 ENABLING CLIENTS TO ACCESS CAREER DEVELOPMENT SERVICES Unit Unit Title SCQF Communication Numeracy ICT Problem Solving Working With Ref Level Others Mandatory Units Find With Safe to to & & & & ICT Thinking Numbers Graphical Graphical Information Writing Measuring Working Understanding Using Use Out Use Operations Organising Others Accessing Reading Communicate Perform Processing Keeping Critical Planning Reviewing Speaking Evaluating Listening Information Information Information Information Information Information Reviewing Contribution Communicate 6 6 6 x x x x 5 6 5 6 5 6 5 6 6 with potential clients Support 6 6 6 x x x x 5 6 5 6 5 6 5 6 6 clients to make use of services Review your 6 6 6 x x x x 5 6 5 6 5 6 6 6 6 contribution to services Optional Units Communicate 7 6 6 6 x x 5 6 6 6 6 6 6 6 6 6 6 information & knowledge Deal with 5 5 5 6 x x x x 5 5 5 5 5 6 5 5 5 incoming telephone calls from customers Deal with 6 6 6 x x x 5 6 6 6 6 6 5 6 6 6 6 customers in
CORE SKILLS SIGNPOSTING FOR SVQ LEVEL 3 ENABLING CLIENTS TO ACCESS CAREER DEVELOPMENT SERVICES Unit Ref Unit Title SCQF Level Communication Numeracy ICT Problem Solving Working With Others Mandatory Units Reading & Understanding Writing Speaking & Listening Using Numbers Measuring Use Graphical Information to Find Out Information Use Graphical Information to Communicate Information Perform ICT Operations Processing Information Accessing Information Keeping Information Safe Critical Thinking Planning & Organising Reviewing & Evaluating Working With Others Reviewing Contribution Communicate with potential clients 6 6 6 x x x x 5 6 5 6 5 6 5 6 6 Support clients to make use of services 6 6 6 x x x x 5 6 5 6 5 6 5 6 6 Review your contribution to services 6 6 6 x x x x 5 6 5 6 5 6 6 6 6 Optional Units Communicate information & knowledge 7 6 6 6 x x 5 6 6 6 6 6 6 6 6 6 6 Deal with incoming telephone calls from customers 5 5 5 6 x x x x 5 5 5 5 5 6 5 5 5 Deal with customers in 6 6 6 x x x 5 6 6 6 6 6 5 6 6 6 6
CSSL3ENABLINGCLIENTSTOACCESSCAREERDEVELOPMENTSERVICES.docx