Knowledge of HR concepts, principles, and practices related to retirement, Employee Benefits – insurance, injury compensation, and other employee benefits programs. Awareness Basic Intermediate Advanced Expert Responds to With Senior HR Independently Resolves Develops routine customer Specialist counsels problems in the guidance questions related oversight, management, administration of material on the to employee reviews employees, and the benefits implementation benefits within a inquiries related beneficiaries on program that are of methods and specific deadline to employee program of a procedures for benefits and coverage, level of retirement retirement options, complexity program matters variances in operations; coverage, and involving areas advantages and that require new disadvantages of or substantially benefits; modified work methods or procedures because of complex problems or deficiencies Demonstrates an With Senior HR Determines the Explain options Represent the ability to Specialist appropriate to employees agency as an increase oversight, treatment of regarding military expert advisor in knowledge of prepares matters as they benefits, external matters basic federal benefits and apply to veterans’ both in the public employee moderately preference, and and private sector benefits reports complex prior Government on benefits guidelines, consistent with retirement and service programs policies, etc. applicable laws, insurance regulations, benefits issues rules, and/or relating to the guidance validity of marriage, divorce, and descent and distribution of property Communicates With Senior HR Makes retirement Prepares sensitive Provides expert factual and Specialist determinations correspondence advice, interprets procedural oversight, involving hard to on complex, and explains to
Employee Benefits – Knowledge of HR concepts, principles, and practices related to retirement, insurance, injury compensation, and other employee benefits programs. Awareness Basic Intermediate Advanced Expert Responds to routine customer questions related to employee benefits within a specific deadline With Senior HR Specialist oversight, reviews inquiries related to employee benefits and retirement matters Independently counsels management, employees, and beneficiaries on program coverage, options, variances in coverage, and advantages and disadvantages of benefits; Resolves problems in the administration of the benefits program that are of a level of complexity Develops guidance material on the implementation of methods and procedures for retirement program operations; involving areas that require new or substantially modified work methods or procedures because of complex problems or deficiencies Demonstrates an ability to increase knowledge of basic federal employee benefits guidelines, policies, etc. With Senior HR Specialist oversight, prepares benefits and reports consistent with applicable laws, regulations, rules, and/or guidance Determines the appropriate treatment of matters as they apply to moderately complex retirement and insurance benefits issues relating to the validity of marriage, divorce, and descent and distribution of property Explain options to employees regarding military benefits, veterans’ preference, and prior Government service Represent the agency as an expert advisor in external matters both in the public and private sector on benefits programs Communicates factual and procedural With Senior HR Specialist oversight, Makes retirement determinations involving hard to Prepares sensitive correspondence on complex, Provides expert advice, interprets and explains to
DOE-HR%20Competency%20Model%20%28Final%20for%20Signature%29.docx