Maternal & Child Health received a home visit nurse. from our Maternal & Child Health team. We will offer ten There were 4,318 X consultations to all Monash consultations children aged 0-4 years, at provided to Monash key ages and stages. children by Council nurses. These consultations were offered for each of the 10 key developmental ages and stages for children under four. We will provide parking Target Achieved. A X Parking permits within 5 working total of 299 days of the receipt of a Residential Parking application. Permit applications and 770 Disabled Parking Permit applications were issued for the period. We will deliver 99% of Recreation 99.86% of timetabled X timetabled classes for classes delivered group fitness, swim lessons, squads and multisport. We will continually improve Communication Updates are made to X Council’s website and the website each expand the functions that working day. Secure our community can online forms are perform online via our being introduced website (i.e. make progressively and are payments, request Council most often used at services and provide the moment for feedback). online community consultations. We will produce 11 issues Editions of the X of the Monash Bulletin Monash Bulletin each year and issue were delivered to all will be delivered to approx local households in 67,000 households. July, August and September. We will report to the A quarterly report on X community on how we Council's
Maternal & Child Health nurse. received a home visit from our Maternal & Child Health team. We will offer ten consultations to all Monash children aged 0-4 years, at key ages and stages. There were 4,318 consultations provided to Monash children by Council nurses. These consultations were offered for each of the 10 key developmental ages and stages for children under four. X Parking We will provide parking permits within 5 working days of the receipt of a application. Target Achieved. A total of 299 Residential Parking Permit applications and 770 Disabled Parking Permit applications were issued for the period. X Recreation We will deliver 99% of timetabled classes for group fitness, swim lessons, squads and multisport. 99.86% of timetabled classes delivered X Communication We will continually improve Council’s website and expand the functions that our community can perform online via our website (i.e. make payments, request Council services and provide feedback). Updates are made to the website each working day. Secure online forms are being introduced progressively and are most often used at the moment for online community consultations. X We will produce 11 issues of the Monash Bulletin each year and issue will be delivered to approx 67,000 households. Editions of the Monash Bulletin were delivered to all local households in July, August and September. X We will report to the community on how we A quarterly report on Council's X
customer-service-guarantee-report-july-september2015.docx