Induction and Training We want to ensure our Volunteer/befrienders are and confident to carry out their role. Upon beginning Volunteer/befriendering with Integration there will be an induction prepared and delivered by the named supervisor. This will include the following: An introduction to the setting and the work of each department The role of the Volunteer/befriender A list of all staff members and Volunteer/befrienders, An organisational plus the history and the ethos of the organisation This Volunteer/befriender Handbook Induction training, including a health and safety walk- through, and details of ongoing training Any other information as deemed appropriate by the department Safeguarding where appropriate There will also be on-going teacher training as needed for ITL teachers, assistants and play-group helpers It is the intention of Integration to provide training for all Volunteer/befrienders as appropriate and priority will be given on the ground of the need to deliver an effective service to the community. Reliability and Support Commitment All Volunteer/befrienders will have a named supervisor as their main contact. You can find the details of It is important for Volunteer/befrienders your named Keyworkers at the back of to be reliable and to adhere/stick to this handbook. any arrangements made with us. If a Volunteer/befriender’s circumstances You will be provided with regular change we request that they let their supervision to feedback on progress, named Keyworkers know as soon as discuss future developments and air possible. When Volunteer/befrienders any problems. A grievance procedure exists to deal with any unresolved plan to go on holiday we request that problems; you named Keyworkers will they let their named supervisor know guide you through the correct that they’ll be unavailable for certain procedure. dates and when they plan to return.
Induction and Training We want to ensure our Volunteer/befrienders are and confident to carry out their role. Upon beginning Volunteer/befriendering with Integration there will be an induction prepared and delivered by the named supervisor. This will include the following: An introduction to the setting and the work of each department The role of the Volunteer/befriender A list of all staff members and Volunteer/befrienders, An organisational plus the history and the ethos of the organisation This Volunteer/befriender Handbook Induction training, including a health and safety walk- through, and details of ongoing training Any other information as deemed appropriate by the department Safeguarding where appropriate There will also be on-going teacher training as needed for ITL teachers, assistants and play-group helpers It is the intention of Integration to provide training for all Volunteer/befrienders as appropriate and priority will be given on the ground of the need to deliver an effective service to the community. Reliability and Commitment It is important for Volunteer/befrienders to be reliable and to adhere/stick to any arrangements made with us. If a Volunteer/befriender’s circumstances change we request that they let their named Keyworkers know as soon as possible. When Volunteer/befrienders plan to go on holiday we request that they let their named supervisor know that they’ll be unavailable for certain dates and when they plan to return. Support All Volunteer/befrienders will have a named supervisor as their main contact. You can find the details of your named Keyworkers at the back of this handbook. You will be provided with regular supervision to feedback on progress, discuss future developments and air any problems. A grievance procedure exists to deal with any unresolved problems; you named Keyworkers will guide you through the correct procedure.
EI-VolunteerHandbook.docx