production and time-based management. Evaluate the importance and impact of lean production for a business and their stakeholders. 29 OPERATIONS MANAGEMENT Quality Explain what is meant by What are the benefits of maintaining high standards of quality for a quality. business? Analyse the importance of Describe the work of businesses whose success can be put down to an quality to a business. improvement in quality. Explain the difference between quality control and quality assurance. Explain the concept of Describe one example of a business that has introduced TQM and Quality Management (TQM) explain how this has benefited the business. and the ways it can be achieved including quality chains, empowerment, monitoring, teamwork, zero defects, quality circles and benchmarking.
production and time-based management. Evaluate the importance and impact of lean production for a business and their stakeholders. 29 OPERATIONS MANAGEMENT Quality Explain what is meant by quality. Analyse the importance of quality to a business. Explain the difference between quality control and quality assurance. Explain the concept of Quality Management (TQM) and the ways it can be achieved including quality chains, empowerment, monitoring, teamwork, zero defects, quality circles and benchmarking. What are the benefits of maintaining high standards of quality for a business? Describe the work of businesses whose success can be put down to an improvement in quality. Describe one example of a business that has introduced TQM and explain how this has benefited the business.
Eduqas%20Business%20Course%20Outline%20(from%20September%202015).docx