Clinical Governance, Governance, 1.1 1.9, leadership and leadership and 1.15, 2.7 Governance culture culture Organisational 1.3 2.11 leadership Clinical 1.6 5.5 leadership Patient safety and Policies and 1.7 1.20, quality systems procedures 2.4, 5.35 Measurement and 1.9 1.3, 1.8, quality 2.11 improvement Risk management 1.10 1.5, 1.15, 1.20, 1.29, 5.31, 5.33, 5.34 Incident 1.11 1.9, management 1.12, 1.20, 5.35, 5.36, 6.10, 8.7 Feedback and 1.13 1.9, 2.9 complaints management Diversity and 1.15 1.20, high-risk groups 5.10, 2.7 Safe environment Safe environment 1.29 2.11 for the delivery of 1.30 1.29, care 5.33 Partnering with Partnering with Healthcare rights 2.4 1.7 patients in their and informed 2.5 1.7 Consumers own care consent Sharing decisions 2.6 1.15, and planning care 5.13 2.7 1.5, 1.15, 1.20, 1.26 Medication Safety Medication 4.5 1.15, 4.3 reconciliation 4.6 4.3, 6.8
Clinical Governance Governance, leadership and culture Governance, leadership and culture 1.1 1.9, 1.15, 2.7 Organisational leadership 1.3 2.11 Clinical leadership 1.6 5.5 Patient safety and quality systems Policies and procedures 1.7 1.20, 2.4, 5.35 Measurement and quality improvement 1.9 1.3, 1.8, 2.11 Risk management 1.10 1.5, 1.15, 1.20, 1.29, 5.31, 5.33, 5.34 Incident management 1.11 1.9, 1.12, 1.20, 5.35, 5.36, 6.10, 8.7 Feedback and complaints management 1.13 1.9, 2.9 Diversity and high-risk groups 1.15 1.20, 5.10, 2.7 Safe environment for the delivery of care Safe environment 1.29 2.11 1.30 1.29, 5.33 Partnering with Consumers Partnering with patients in their own care Healthcare rights and informed consent 2.4 1.7 2.5 1.7 Sharing decisions and planning care 2.6 1.15, 5.13 2.7 1.5, 1.15, 1.20, 1.26 Medication Safety Medication reconciliation 4.5 1.15, 4.3 4.6 4.3, 6.8
DRAFT-NSQHS-Standards-user-guide-for-health-services-providing-care-for-people-with-mental-health-issues.docx