Curriculum Vitae Anna Maria Murante, Ph.D Education obtained at the Philosophy Doctor in Management, Competitiveness and Development Scuola Superiore Sant’Anna of Pisa with anevaluation of 100/100 Cum Laude. The thesis was entitled; Patient Satisfaction: a strategic tool for health services management. (discussed December 23th , 2010) obtained at the Scuola Superiore Sant’Anna of Pisa. Master in Innovation Management Work Project entitled: A Product of MediaWorld name: Retail Outlet. (discussed December 2nd , 2005) obtained at the Università degli Studi of Bari with an evaluation of Degree in Economics 110/110 Cum Laude. The thesis was entitled: Patient Satisfaction: the patient experienceof the national health unit ASL1 of Venosa, Basilicata. (discussed July 26th,2004) the Liceo Classico of Venosa, with an evaluation of 50/60. (July High School Diploma, 1997) Research interests Patient experience, satisfaction and reported outcome measurement Statistical models applied for the investigation of determinants of patient behaviors Evaluation of quality of clinical pathways (chronic care, cancer care, maternity care, etc.) Academic Appointments Research activity has been conducted since 2005 and is on-going after being awarded the following appointments: February 2014 present: Assistant Professor, in the field of Social Science - Service – management and economics (Disciplinary section SEC-S/P08). Scuola Superiore Sant’Anna of Pisa, Institue of Management MesLab – July 2011- January 2014: Research Fellow, in the field of Social Science - Service management and economics (Disciplinary section SEC-S/P08). evaluations of health care services and care pathways, with Project: “Multidimensional particular on perceived patient experience” Scuola Superiore Sant’Anna of Pisa, Institue of Management MesLab – July 2009 - July 2011: Research Fellow, in the field of Social Science - Service management and economics (Disciplinary section SEC-S/P08). Planning, organization and evaluation of local healthcare services with a focus on the Project: patient satisfaction measurement” (Disciplinary section SEC-S/P08). November 2005 - July 2009: Research Assistant in the field of Social Science - Service management and economics. Scuola Superiore Sant’Anna of Pisa, Institue of Management MesLab –
Curriculum Vitae Anna Maria Murante, Ph.D Education Philosophy Doctor in Management, Competitiveness and Development obtained at the Scuola Superiore Sant’Anna of Pisa with anevaluation of 100/100 Cum Laude. The thesis was entitled; Patient Satisfaction: a strategic tool for health services management. (discussed December 23th , 2010) Master in Innovation Management obtained at the Scuola Superiore Sant’Anna of Pisa. Work Project entitled: A Product of MediaWorld name: Retail Outlet. (discussed December 2nd , 2005) Degree in Economics obtained at the Università degli Studi of Bari with an evaluation of 110/110 Cum Laude. The thesis was entitled: Patient Satisfaction: the patient experienceof the national health unit ASL1 of Venosa, Basilicata. (discussed July 26th,2004) High School Diploma, the Liceo Classico of Venosa, with an evaluation of 50/60. (July 1997) Research interests Patient experience, satisfaction and reported outcome measurement Statistical models applied for the investigation of determinants of patient behaviors Evaluation of quality of clinical pathways (chronic care, cancer care, maternity care, etc.) Academic Appointments Research activity has been conducted since 2005 and is on-going after being awarded the following appointments: February 2014 – present: Assistant Professor, in the field of Social Science - Service management and economics (Disciplinary section SEC-S/P08). Scuola Superiore Sant’Anna of Pisa, Institue of Management – MesLab July 2011- January 2014: Research Fellow, in the field of Social Science - Service management and economics (Disciplinary section SEC-S/P08). Project: “Multidimensional evaluations of health care services and care pathways, with particular on perceived patient experience” Scuola Superiore Sant’Anna of Pisa, Institue of Management – MesLab July 2009 - July 2011: Research Fellow, in the field of Social Science - Service management and economics (Disciplinary section SEC-S/P08). Project: Planning, organization and evaluation of local healthcare services with a focus on the patient satisfaction measurement” (Disciplinary section SEC-S/P08). November 2005 - July 2009: Research Assistant in the field of Social Science - Service management and economics. Scuola Superiore Sant’Anna of Pisa, Institue of Management – MesLab
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