disability and/or caring work, focussing on achieving the desired responsibilities. outcomes rather than from required work methods, location, hours etc. Systems and processes Action Timeframe Person Responsible Aim Coordinate a review and update of internal and 2016–17 Diversity, Business Complaints, feedback and external complaints, feedback and consultation information Services, consultation mechanisms are mechanisms to ensure accessibility against the Communication and accessible to people with Web Content Accessibility Guidelines (WCAG) Marketing teams disability. 2.0 AA standards. Research and consult to develop a best practice 2016 Finance and Operations Accessibility is considered in guide for staff to ensure that accessibility is procurement decisions. considered in procurement decisions. Contracts set requirements for third parties to 2017 Finance and Operations address inclusion and dignified access by updating Request for Quotes (RFQ) and Request for Tenders (RFT) process and templates to include a section for suppliers to address inclusion and dignified access. Promote the focus on supply chains with socially 2016 and ongoing Finance and Operations responsible practices and encourage the engagement of disability enterprise suppliers. Review and enhance the procedure for providing 2016–17 Business information Assistive technology and workplace adjustments. A streamlined process Services, Safety and workplace adjustment needs of would: Capability, Finance and staff are met seamlessly. Operations, remove possible cost barriers include a central point of contact for information Diversity and advice focus on timely delivery of outcomes include a feedback mechanism.
disability and/or caring responsibilities. work, focussing on achieving the desired outcomes rather than from required work methods, location, hours etc. Systems and processes Aim Action Timeframe Person Responsible Complaints, feedback and consultation mechanisms are accessible to people with disability. Coordinate a review and update of internal and external complaints, feedback and consultation mechanisms to ensure accessibility against the Web Content Accessibility Guidelines (WCAG) 2.0 AA standards. 2016–17 Diversity, Business information Services, Communication and Marketing teams Accessibility is considered in procurement decisions. Research and consult to develop a best practice guide for staff to ensure that accessibility is considered in procurement decisions. 2016 Finance and Operations Contracts set requirements for third parties to address inclusion and dignified access by updating Request for Quotes (RFQ) and Request for Tenders (RFT) process and templates to include a section for suppliers to address inclusion and dignified access. 2017 Finance and Operations Promote the focus on supply chains with socially responsible practices and encourage the engagement of disability enterprise suppliers. 2016 and ongoing Finance and Operations Assistive technology and workplace adjustment needs of staff are met seamlessly. Review and enhance the procedure for providing workplace adjustments. A streamlined process would: remove possible cost barriers include a central point of contact for information and advice focus on timely delivery of outcomes include a feedback mechanism. 2016–17 Business information Services, Safety and Capability, Finance and Operations, Diversity
disability-inclusion-action-plan-170693.docx