Communication and SKILLS SKILLS SKILLS Management Interpersonal Interpersonal Interpersonal (Professional Practice - communication communication communication functional and Assertiveness Conducting interviews Emotional intelligence operational role in: Written Presenting evidence Conducting interviews Interpersonal communication Written communication Record and document communication Written keeping Record and document Presenting evidence communication Presentation of keeping Written Presentation of information to courts, Presentation of communication information clients, colleagues information to courts, Record and document Leadership and Report writing clients, colleagues keeping management) Privacy and Report writing Presentation of confidentiality Assertiveness information to courts, Careful reading of and clients, colleagues Negotiation assessing situations Report writing Privacy and Reporting and Assertiveness confidentiality referring to Negotiation Working effectively appropriate others with culturally diverse Privacy and Accessing confidentiality support/help/legal Working effectively agencies Client facilitation and with culturally diverse Working under management within pressure parameters of own Team participation role Client facilitation and Maintaining Dealing with conflict management within professional well-being parameters of own Conflict role Reviewing professional resolution/Mediation goals co-ordination Dealing with conflict Organisational skills Careful reading of and Conflict for task completion assessing situations resolution/Mediation facilitation Research and analysis Responding and reporting to Case management Australian appropriate others facilitation Psychological Association (APA) Referring : planning, Careful reading of and referencing method arranging referrals to assessing situations appropriate agencies Analytical and Responding and interpretative skills to Supervisory skills for reporting to exercise a range clients and/or appropriate others ethical approaches to offenders Referring : planning, justice work Accessing arranging referrals to support/help/legal appropriate agencies agencies Arranging legal representation
Communication and Management (Professional Practice - functional and operational role in: Interpersonal communication Written communication Presentation of information Leadership and management) SKILLS Interpersonal communication Assertiveness Written communication Record and document keeping Presentation of information to courts, clients, colleagues Report writing Privacy and confidentiality Careful reading of and assessing situations Reporting and referring to appropriate others Accessing support/help/legal agencies Working under pressure Team participation Maintaining professional well-being Reviewing professional goals Organisational skills for task completion Research and analysis Australian Psychological Association (APA) referencing method Analytical and interpretative skills to exercise a range ethical approaches to justice work SKILLS Interpersonal communication Conducting interviews Presenting evidence Written communication Record and document keeping Presentation of information to courts, clients, colleagues Report writing Assertiveness Negotiation Privacy and confidentiality Working effectively with culturally diverse Client facilitation and management within parameters of own role Dealing with conflict Conflict resolution/Mediation co-ordination Careful reading of and assessing situations Responding and reporting to appropriate others Referring : planning, arranging referrals to appropriate agencies Supervisory skills for clients and/or offenders Accessing support/help/legal agencies SKILLS Interpersonal communication Emotional intelligence Conducting interviews Presenting evidence Written communication Record and document keeping Presentation of information to courts, clients, colleagues Report writing Assertiveness Negotiation Privacy and confidentiality Working effectively with culturally diverse Client facilitation and management within parameters of own role Dealing with conflict Conflict resolution/Mediation facilitation Case management facilitation Careful reading of and assessing situations Responding and reporting to appropriate others Referring : planning, arranging referrals to appropriate agencies Arranging legal representation
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