3.1.2 The Department and Portfolio Agencies remain Ongoing Develop and report on performance indicators measuring the employers of choice which support diversity engagement and satisfaction of Departmental staff from culturally and and equity in employment. linguistically diverse backgrounds. This will include data already collected through annual staff surveys, APSC reports and other internal and external reporting. 3.2 Feedback 3.2.1 from culturally and linguistically diverse Ongoing Continue to consult with CALD staff regarding the provision of backgrounds indicate that the Department’s feedback in relation to recruitment or performance matters. recruitment and performance management processes are appropriate and accessible. 3.2.2 Culturally and linguistically diverse Ongoing Feedback is sought through a variety of approaches on the accessibility communities are able to provide feedback on and appropriateness of health and aged care services for culturally and the accessibility and appropriateness of health linguistically diverse groups such as participation of CALD and aged care services for CALD groups. representatives in committees and stakeholder forums, engagement with peak representative bodies, surveys and online mechanisms. (4) Capability The Department of Health and Portfolio Agencies are committed to providing staff with the skills and training necessary to support the Government in its reform of the health system. Australia is a diverse, multicultural country. In order to provide health services which are accessible and responsive for the entire community, it is essential that we are aware of the needs of people from culturally and linguistically diverse backgrounds.
3.1.2 The Department and Portfolio Agencies remain employers of choice which support diversity and equity in employment. Ongoing Develop and report on performance indicators measuring the engagement and satisfaction of Departmental staff from culturally and linguistically diverse backgrounds. This will include data already collected through annual staff surveys, APSC reports and other internal and external reporting. 3.2 Feedback 3.2.1 from culturally and linguistically diverse backgrounds indicate that the Department’s recruitment and performance management processes are appropriate and accessible. Ongoing Continue to consult with CALD staff regarding the provision of feedback in relation to recruitment or performance matters. 3.2.2 Culturally and linguistically diverse communities are able to provide feedback on the accessibility and appropriateness of health and aged care services for CALD groups. Ongoing Feedback is sought through a variety of approaches on the accessibility and appropriateness of health and aged care services for culturally and linguistically diverse groups such as participation of CALD representatives in committees and stakeholder forums, engagement with peak representative bodies, surveys and online mechanisms. (4) Capability The Department of Health and Portfolio Agencies are committed to providing staff with the skills and training necessary to support the Government in its reform of the health system. Australia is a diverse, multicultural country. In order to provide health services which are accessible and responsive for the entire community, it is essential that we are aware of the needs of people from culturally and linguistically diverse backgrounds.
DoHA%20Agency%20Multicultural%20Plan%20.docx