over the next two years. We will a minimum of The street tree X 1,000 new or replacement replacement program street trees per year. will begin in June. It is expected that over 1,000 trees will be planted. We will plant in excess of The planting program X 70,000 trees, shrubs and with begin in May/ groundcovers in reserves June. It is expected each year. that over 70,000 trees, shrubs and groundcovers will be planted. 40,000 new items will be Library Services 10,287 additional X added to the Monash items added for the Libraries' collection each quarter. Annual target year. on track. 9,000 new items will be 2,516 additional items X added to the Monash added for the quarter. Libraries’ collection for Annual target on culturally and linguistically track. diverse communities each year. Health All restaurants, cafes and 345 routine X takeaway food shops will inspections were be subject to an inspection conducted out of a by an Environmental total of 1,263 Health Officer at least once required for the year. every 12 months. This equates to 27% of premises inspected which exceeds the target of 25% for the period. Graffiti We will respond to reports Three instances of X of offensive graffiti within 4 offensive graffiti - hours of being notified identified by Council (between the hours of staff - were removed 7.30am 4pm, in this period. –
over the next two years. We will a minimum of 1,000 new or replacement street trees per year. The street tree replacement program will begin in June. It is expected that over 1,000 trees will be planted. X We will plant in excess of 70,000 trees, shrubs and groundcovers in reserves each year. The planting program with begin in May/ June. It is expected that over 70,000 trees, shrubs and groundcovers will be planted. X Library Services 40,000 new items will be added to the Monash Libraries' collection each year. 10,287 additional items added for the quarter. Annual target on track. X 9,000 new items will be added to the Monash Libraries’ collection for culturally and linguistically diverse communities each year. 2,516 additional items added for the quarter. Annual target on track. X Health All restaurants, cafes and takeaway food shops will be subject to an inspection by an Environmental Health Officer at least once every 12 months. 345 routine inspections were conducted out of a total of 1,263 required for the year. This equates to 27% of premises inspected which exceeds the target of 25% for the period. X Graffiti We will respond to reports of offensive graffiti within 4 hours of being notified (between the hours of 7.30am – 4pm, Three instances of offensive graffiti - identified by Council staff - were removed in this period. X
customer-service-guarantee-quarterly-report-jan-march-2015.docx