The Ashley Foundation Person Specification Job Title: Hostel Duty Night Supervisor 1. Previous Experience Helping vulnerable people to identify personal and supporting them through a process of change. Managing complex and difficult situations in relation to people. Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services. Special Knowledge and Job Requirements Ability to maintain enthusiasm for a high level of contact with clients on a day to day basis. A non-judgemental approach to working with homeless people. Understanding of: the tasks involved in the day-to-day running of a hostel. the issues involved in monitoring rent payments and dealing effectively with arrears. the needs and support requirements of vulnerable clients on low (or no) incomes, including those with mental health and/or substance dependency problems. professional boundary issues. 2.4 An understanding of and commitment to Diversity & Equality as it applies to a supportive service and in the workplace. 2.5 Basic keyboard and IT skills. Additional Job Requirements 3.1 Willingness and ability to work shifts including nights, evenings, weekends 3.2 Willingness and ability to work outside of shift/rota on occasion. 3.3 Willingness to work flexibly in response to changing organisational requirements. Prepared By: Housing Services Manager - January 2018
The Ashley Foundation Person Specification Job Title: Hostel Duty Night Supervisor 1. Previous Experience Helping vulnerable people to identify personal and supporting them through a process of change. Managing complex and difficult situations in relation to people. Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services. Special Knowledge and Job Requirements Ability to maintain enthusiasm for a high level of contact with clients on a day to day basis. A non-judgemental approach to working with homeless people. Understanding of: the tasks involved in the day-to-day running of a hostel. the issues involved in monitoring rent payments and dealing effectively with arrears. the needs and support requirements of vulnerable clients on low (or no) incomes, including those with mental health and/or substance dependency problems. professional boundary issues. 2.4 An understanding of and commitment to Diversity & Equality as it applies to a supportive service and in the workplace. 2.5 Basic keyboard and IT skills. Additional Job Requirements 3.1 Willingness and ability to work shifts including nights, evenings, weekends 3.2 Willingness and ability to work outside of shift/rota on occasion. 3.3 Willingness to work flexibly in response to changing organisational requirements. Prepared By: Housing Services Manager - January 2018
Duty%20Supervisor%20Person%20Specification.docx