information discusses prove medical delicate, or highly employees the clearly, orally benefits and impairments contested benefits relationship of the and in writing case matters and Federal laws, retirement retirement and regulations, determinations insurance rules, and/or programs to other guidance with retirement and management insurance and employees programs (Social Security, military provisions, worker’s compensation, and private insurance companies) Knowledge of laws, regulations, case law, principles, and practices Employee Relations: related to employee conduct, performance, and dispute resolution (5 C.F.R. Part 432 and 5 C.F.R. Part 752). Awareness Intermediate Advanced Expert Provide answers Perform highly Advise managers Review and Counsel top to recurring structured, about appropriate interpret policy agency officials types of work disciplinary or and procedures concerning the questions and designed to other corrective to ensure agency’s ER explanations of develop broader techniques that consistency in issues. Employee and more are responsive to application Relations (ER) knowledge a range of and recommend policy and skill about conduct and modifications policy issues to performance perform problems assignments Gather and Communicate Explain rules and Coordinate Advise top analyze basic factual and procedures to consultations agency facts procedural employees and with experts, management information help them such as medical officials on the clearly, orally understand their specialists and development and and in writing rights and others, to implementation obligations facilitate of the solutions to innovations
information clearly, orally and in writing discusses benefits and laws, regulations, rules, and/or guidance with management and employees prove medical impairments delicate, or highly contested benefits case matters and retirement determinations employees the relationship of the Federal retirement and insurance programs to other retirement and insurance programs (Social Security, military provisions, worker’s compensation, and private insurance companies) Employee Relations: Knowledge of laws, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution (5 C.F.R. Part 432 and 5 C.F.R. Part 752). Awareness Intermediate Advanced Expert Provide answers to recurring types of questions and explanations of Employee Relations (ER) policy Perform highly structured, work designed to develop broader and more knowledge and skill about policy issues to perform assignments Advise managers about appropriate disciplinary or other corrective techniques that are responsive to a range of conduct and performance problems Review and interpret policy and procedures to ensure consistency in application and recommend modifications Counsel top agency officials concerning the agency’s ER issues. Gather and analyze basic facts Communicate factual and procedural information clearly, orally and in writing Explain rules and procedures to employees and help them understand their rights and obligations Coordinate consultations with experts, such as medical specialists and others, to facilitate solutions to Advise top agency management officials on the development and implementation of the innovations
DOE-HR%20Competency%20Model%20%28Final%20for%20Signature%29.docx