Feb 17 Feb 18 Kratos Analytical Ltd - Manchester Technical Author (Contract) – Researched and developed online HTML5 documentation for mass spectrometer service manual and user guide, with illustrations derived from 3D CAD system and ad hoc equipment photography. Madcap Flare, Photoshop, Visio Feb 16 Jul 16 Birmingham City University Technical Writer (Contract) – Documented technical architecture, configuration, deployment & support procedures for a series of C# ASP.NET web applications and BizTalk integration applications. Designed new SharePoint library for internal publication of documents. MS Office, Visio, Visual Studio, SharePoint, BizTalk Nov 14 May 15 Harrington Brooks - Manchester Technical Writer (Contract) – Created a wide range of IT documentation covering SQL databases, support procedures, network diagrams and server configurations. Also developed HTML- based intranet publishing platform. MS Office, Acrobat, Visual Studio Jul 14 Sep 14 Tribal Technology - Sheffield Technical Author (Contract) – Updated software user guides for web-based NHS application software. Microsoft Word Oct 13 Mar 14 Kratos Analytical Ltd - Manchester Technical Author (Contract) – Researched and developed online help content for instrument service manual with illustrations derived from 3D CAD system. Madcap Flare, Photoshop, XML, HTML5 Apr 13 Jul 13 Talk Talk Ltd - Warrington Online Content Writer (Contract) – Researched and developed customer-facing online help content for commercial web site. MS Office, Acrobat, Photoshop, Drupal, HTML Nov 12 Mar 13 Laterooms Ltd - Manchester Technical Author (Contract) – Developed IT procedures & standards documentation for PCI DSS Compliance project. MS Office, Visio, Acrobat Jun 11 Nov 12 Waters plc - Manchester Technical Author (Contract) – Streamlined and enhanced the business process for creation of qualification documentation. Developed qualification workbooks for laboratory instruments and systems (GxP, ISO 9000). Acrobat, FrameMaker, Visio, MS Office, Photoshop Jan 09 Dec 10 Waters plc - Manchester Technical Author (Contract) – Developed illustrated end-user documentation and on-line HTML help for laboratory instruments, systems and related add-ons. Acrobat, FrameMaker, Corel Draw, MS Office, Photoshop, RoboHelp X5 Mar 08 May 08 DWP - Warrington Technical Author (Contract) – Designed and produced conceptual documents describing IT (SOA) architecture. Office, Publisher, Acrobat, Visio, Corel X3
Feb 17 – Feb 18 Kratos Analytical Ltd - Manchester Technical Author (Contract) Researched and developed online HTML5 documentation for mass spectrometer service manual and user guide, with illustrations derived from 3D CAD system and ad hoc equipment photography. Madcap Flare, Photoshop, Visio Feb 16 – Jul 16 Birmingham City University Technical Writer (Contract) Documented technical architecture, configuration, deployment & support procedures for a series of C# ASP.NET web applications and BizTalk integration applications. Designed new SharePoint library for internal publication of documents. MS Office, Visio, Visual Studio, SharePoint, BizTalk Nov 14 – May 15 Harrington Brooks - Manchester Technical Writer (Contract) Created a wide range of IT documentation covering SQL databases, support procedures, network diagrams and server configurations. Also developed HTML- based intranet publishing platform. MS Office, Acrobat, Visual Studio Jul 14 – Sep 14 Tribal Technology - Sheffield Technical Author (Contract) Updated software user guides for web-based NHS application software. Microsoft Word Oct 13 – Mar 14 Kratos Analytical Ltd - Manchester Technical Author (Contract) Researched and developed online help content for instrument service manual with illustrations derived from 3D CAD system. Madcap Flare, Photoshop, XML, HTML5 Apr 13 – Jul 13 Talk Talk Ltd - Warrington Online Content Writer (Contract) Researched and developed customer-facing online help content for commercial web site. MS Office, Acrobat, Photoshop, Drupal, HTML Nov 12 – Mar 13 Laterooms Ltd - Manchester Technical Author (Contract) Developed IT procedures & standards documentation for PCI DSS Compliance project. MS Office, Visio, Acrobat Jun 11 – Nov 12 Waters plc - Manchester Technical Author (Contract) Streamlined and enhanced the business process for creation of qualification documentation. Developed qualification workbooks for laboratory instruments and systems (GxP, ISO 9000). Acrobat, FrameMaker, Visio, MS Office, Photoshop Jan 09 – Dec 10 Waters plc - Manchester Technical Author (Contract) Developed illustrated end-user documentation and on-line HTML help for laboratory instruments, systems and related add-ons. Acrobat, FrameMaker, Corel Draw, MS Office, Photoshop, RoboHelp X5 Mar 08 – May 08 DWP - Warrington Technical Author (Contract) Designed and produced conceptual documents describing IT (SOA) architecture. Office, Publisher, Acrobat, Visio, Corel X3
dugcv2018.docx