ACTIVITY 2.2 Complete the following table by: choosing any products and/or services you feel would be appropriate to meet their needs and write it in the column; and want briefly list what you the expectations of each consumer type would be in the column. expectation The one is done for you as an example. Consumer Need Want Expectation A teenage Hunger McDonald’s Fast American Cheap Convenient Thirst A male German Hunger tourist Thirst A Chinese female Hunger tourist going out for shopping Thirst Note that you should try to find out as much as you can your customer” “typical and know how to satisfy them. ACTIVITY 2.3
ACTIVITY 2.2 Complete the following table by: choosing any products and/or services you feel would be appropriate to meet their needs and write it in the want column; and briefly list what you the expectations of each consumer type would be in the expectation column. The one is done for you as an example. Consumer Need Want Expectation A teenage American Hunger McDonald’s Fast Cheap Convenient Thirst A male German tourist Hunger Thirst A Chinese female tourist going out for shopping Hunger Thirst Note that you should try to find out as much as you can your “typical customer” and know how to satisfy them. ACTIVITY 2.3
Customer_English_2014_01_28.docx