Upon receipt of a request for withdrawal of a claim, first determine which of the above factors apply to the request. Then follow the instructions in the table below. Step Action 1 Did VA the request issuing a decision notice receive before regarding the claim? If proceed to the next step. yes, If no, use the Letter Creator tool to generate the letter titled Untimely Claim Withdrawal Notification send the letter to the claimant clear an end product (EP) 400, and take no further action. For information about accessing and using the Letter Reference: Creator tool, see the web page on Compensation Service’s intranet. 2 Does the claimant wish to withdraw the claim in its entirety (all contentions associated with the claim)? If follow the instructions in M21-1, Part III, Subpart ii, yes, 2.G.3.a. If follow the instructions in M21-1, Part III, Subpart ii, no, 2.G.3.b. 3. Processing a Timely Received Request That VA Associates With the Claims Folder Before Issuing a Decision Notice Introduction This contains instructions for processing a timely received request for withdrawal of a claim that VA associates with the corresponding claims folder issuing a decision notice, including before processing a request for withdrawal of a claim in its entirety processing a request for withdrawal of a claim when the request does not apply to all contentions, and notifying a claimant that VA has processed his/her request. Change Date November 30, 2015
Upon receipt of a request for withdrawal of a claim, first determine which of the above factors apply to the request. Then follow the instructions in the table below. Step Action 1 Did VA receive the request before issuing a decision notice regarding the claim? If yes, proceed to the next step. If no, use the Letter Creator tool to generate the letter titled Untimely Claim Withdrawal Notification send the letter to the claimant clear an end product (EP) 400, and take no further action. Reference: For information about accessing and using the Letter Creator tool, see the web page on Compensation Service’s intranet. 2 Does the claimant wish to withdraw the claim in its entirety (all contentions associated with the claim)? If yes, follow the instructions in M21-1, Part III, Subpart ii, 2.G.3.a. If no, follow the instructions in M21-1, Part III, Subpart ii, 2.G.3.b. 3. Processing a Timely Received Request That VA Associates With the Claims Folder Before Issuing a Decision Notice Introduction This contains instructions for processing a timely received request for withdrawal of a claim that VA associates with the corresponding claims folder before issuing a decision notice, including processing a request for withdrawal of a claim in its entirety processing a request for withdrawal of a claim when the request does not apply to all contentions, and notifying a claimant that VA has processed his/her request. Change Date November 30, 2015
11-30-15_Key%20Changes_M21-1III_ii_2_SecG.docx