Involvement of 1. Develop and grow Implement service user involvement in recruitment What we offer and how we work people with user involvement guidance from April 2018. will meet needs effectively lived and Implement service user trustee policy and recruit 2 new experience and within service user trustees by Autumn 2018 Service users and carers will feel service users organisation Develop and implement a new Welcome Pack promoting empowered which will support and carers involvement opportunities by Summer 2018 and enhance their personal within our Undertake Service User Survey Winter 2018-19 development and experience of organisation Introduce service user newsletter by September 2018 using our services. Service user involvement and co-production show-case focus of AGM 2018 Anti-stigma, 2. Continue to Continue to develop and co-ordinate the activities of the People living with mental health awareness develop our Open Time to Change West Sussex Hub as per agreements problems in West Sussex will raising and Minds community with Time to Change to end of August 18 feel less stigmatised and less resilience prevention, Plan for end of TTC WSX Aug 18 TTC WSX Legacy isolated – building work awareness Develop and continue to provide a programme of Open Individuals at risk of developing raising and Minds mental health awareness & anti-stigma events mental health problems living in project over 2018-19 West Sussex will be supported and to Fund-raise for continuation and sustainability of to develop resilience the Time work beyond April 2019 Individuals with lived experience to Change West involved in this work will feel empowered and have developed Sussex Hub personal skills and confidence Community 3. Have effective Implement the Charity Log database/CRM by October mental health performance 2018, and review this by the end of March 2019. support management and Support development of performance management and outcome outcome measurement systems for Pathfinder measurement of throughout year. all our services Trial a new outcome report based on current outcome measurements for Q1 reporting to trustees and commissioners and to continue to refine and develop this each subsequent quarters reports (Q2,3 & 4) to demonstrate the value of what we do. Continue to ensure that all contract reporting requirements are met. 4. Continue to work Continue to attend meetings and actively contribute to as a key provider the ongoing development of the Pathfinder model within the West throughout the year Sussex Consider how to meet the diverse of our Pathfinder Tier 2 communities through partnership working
Involvement of people with lived experience and service users and carers within our organisation 1. Develop and grow user involvement and within organisation Implement service user involvement in recruitment guidance from April 2018. Implement service user trustee policy and recruit 2 new service user trustees by Autumn 2018 Develop and implement a new Welcome Pack promoting involvement opportunities by Summer 2018 Undertake Service User Survey Winter 2018-19 Introduce service user newsletter by September 2018 Service user involvement and co-production show-case focus of AGM 2018 What we offer and how we work will meet needs effectively Service users and carers will feel empowered which will support and enhance their personal development and experience of using our services. Anti-stigma, awareness raising and resilience building work 2. Continue to develop our Open Minds community prevention, awareness raising and project and to the Time to Change West Sussex Hub Continue to develop and co-ordinate the activities of the Time to Change West Sussex Hub as per agreements with Time to Change to end of August 18 Plan for end of TTC WSX Aug 18 – TTC WSX Legacy Develop and continue to provide a programme of Open Minds mental health awareness & anti-stigma events over 2018-19 Fund-raise for continuation and sustainability of work beyond April 2019 People living with mental health problems in West Sussex will feel less stigmatised and less isolated Individuals at risk of developing mental health problems living in West Sussex will be supported to develop resilience Individuals with lived experience involved in this work will feel empowered and have developed personal skills and confidence Community mental health support 3. Have effective performance management and outcome measurement of all our services Implement the Charity Log database/CRM by October 2018, and review this by the end of March 2019. Support development of performance management and outcome measurement systems for Pathfinder throughout year. Trial a new outcome report based on current outcome measurements for Q1 reporting to trustees and commissioners and to continue to refine and develop this each subsequent quarters reports (Q2,3 & 4) to demonstrate the value of what we do. Continue to ensure that all contract reporting requirements are met. 4. Continue to work as a key provider within the West Sussex Pathfinder Tier 2 Continue to attend meetings and actively contribute to the ongoing development of the Pathfinder model throughout the year Consider how to meet the diverse of our communities through partnership working
CWSX_Mind__Business_Plan_2018-19_-_Final_agreed_by_Board.docx