If you have suggested additions, or you find that some links are not working, please email Award Name Customer Service Minor Award Code 4N1989 Level 4 Suggested resources to support delivery: Theme/Topic Type Relevance Author/Source Web Link Customer Presentation This presentation focuses on the principles Source: Published in Service of customer service. Economy Business & Principles Finance Article This article describes the organisations Author: Ken Wallace approach to the principles of customer service Customer Article This article describes examples of quality Author: Ireland Service customer service Standards Article Descriptions of various examples of Author: Glen Stansberry excellent customer service Article This articles relates to poor standards of Author: Rosemary customer service McCabe Article Various examples of poor customer service Author: Kate Nasser stories Types of Presentation This presentation explains the difference Author: Candece Customers between external and internal customers McAlister
If you have suggested additions, or you find that some links are not working, please email Award Name Customer Service Minor Award Code 4N1989 Level 4 Suggested resources to support delivery: Theme/Topic Type Relevance Author/Source Web Link Customer Service Principles Presentation This presentation focuses on the principles of customer service. Source: Published in Economy Business & Finance Article This article describes the organisations approach to the principles of customer service Author: Ken Wallace Customer Service Standards Article This article describes examples of quality customer service Author: Ireland Article Descriptions of various examples of excellent customer service Author: Glen Stansberry Article This articles relates to poor standards of customer service Author: Rosemary McCabe Article Various examples of poor customer service stories Author: Kate Nasser Types of Customers Presentation This presentation explains the difference between external and internal customers Author: Candece McAlister
CustomerService4N1989ResourceList.docx