are forwarded by the boxes, eliminate the financial institution, need for vendor data reviewed and prepped entry and increase by CTDOL, forwarded to processing. offsite vendor for data entry then returned for agency retention. All employer 90% of employer terminations (8,500 per terminations will be year) are processed processed without staff manually by staff. intervention. System limitations Employers will be able permit only online filing to view and update all of an appeal. appeal information with little to no intervention; schedule hearings; postpone and withdraw their appeals; add witnesses and authorized representatives as well as add electronic and paper case evidence. Flexible system configurable by 2017/2018 All system changes require Quickly to new CTDOL staff to adapt to IT assistance, precluding legislation and program programmatic changes. timely implementation of changes, more rapid programmatic changes; a implementation for costly, inefficient process. customers and staff, less programming changes, reduction in improper payments. One integrated and cohesive, 2017/2018 CTDOL using multiple Configurable single data enterprise system. systems which are not repository, integration integrated. amongst business units, less maintenance, fewer staff, lowered costs. More accurate reporting 2017/2018 No existing management Robust Management through automation. reporting environment, IT reporting environment, intervention needed to including ad-hoc capability, create and generate empowers staff to manage reports. Legacy reporting their work, and satisfy state environment is and federally mandated unsupported. reporting requirements. Improved security for data and 2017/2018 Multiple legacy processes Provide physical and PII requiring an array of technical environments artifacts, i.e. paper which are secure for both documents, electronic files, the public and CTDOL staff. result in unsecured physical environment.
are forwarded by the financial institution, reviewed and prepped by CTDOL, forwarded to offsite vendor for data entry then returned for agency retention. All employer terminations (8,500 per year) are processed manually by staff. System limitations permit only online filing of an appeal. boxes, eliminate the need for vendor data entry and increase processing. 90% of employer terminations will be processed without staff intervention. Employers will be able to view and update all appeal information with little to no intervention; schedule hearings; postpone and withdraw their appeals; add witnesses and authorized representatives as well as add electronic and paper case evidence. Flexible system configurable by CTDOL staff to adapt to programmatic changes. 2017/2018 All system changes require IT assistance, precluding timely implementation of programmatic changes; a costly, inefficient process. Quickly to new legislation and program changes, more rapid implementation for customers and staff, less programming changes, reduction in improper payments. One integrated and cohesive, enterprise system. 2017/2018 CTDOL using multiple systems which are not integrated. Configurable single data repository, integration amongst business units, less maintenance, fewer staff, lowered costs. More accurate reporting through automation. 2017/2018 No existing management reporting environment, IT intervention needed to create and generate reports. Legacy reporting environment is unsupported. Robust Management reporting environment, including ad-hoc capability, empowers staff to manage their work, and satisfy state and federally mandated reporting requirements. Improved security for data and PII 2017/2018 Multiple legacy processes requiring an array of artifacts, i.e. paper documents, electronic files, result in unsecured physical environment. Provide physical and technical environments which are secure for both the public and CTDOL staff.
dol_investment_brief_fy201641015.docx