The following assessment methods can be used in the 2.b Define the words assertive and aggressive assessment of this standard: Written and answers Oral questions and answers 2.c Identify the possible outcomes when dealing with a Group discussion difficult situation at work using: Learner log/reflective journal (a) an assertive manner Role-play/simulation (b) an aggressive manner This list is not exhaustive and other appropriate assessment methods may be used. Final Tutor Feedback (Strengths and Areas for Improvement):
The following assessment methods can be used in the assessment of this standard: Written and answers Oral questions and answers Group discussion Learner log/reflective journal Role-play/simulation This list is not exhaustive and other appropriate assessment methods may be used. 2.b Define the words assertive and aggressive 2.c Identify the possible outcomes when dealing with a difficult situation at work using: (a) an assertive manner (b) an aggressive manner Final Tutor Feedback (Strengths and Areas for Improvement):
Dealing%20with%20Difficult%20Situations%20at%20Work%20L1%20CV1%20AIM%20Awards%20Component%20V1.docx