Learning On some wards red Need more info, as do not Nic Firth Disability trays do not flag up the understand what this means. Red support needed. trays do not flag up the specific support required, just that some help is needed. More information is recorded in the patient notes. Learning Social Care/medical The hospital is responsible for the Nic Disability staff need to work in patient while they are in our care, partnership taking joint but agree that partnership working is – responsibility whilst important. patient in hospital as NHS staff do not know the person/their needs. Learning Stepping Hill still not Could we have examples of where Nic Firth Disability working with learning this isn't happening? disabilities Learning There is no point in Could we have examples of where Nic Firth Disability having red trays unless this isn't happening? vulnerable people are offered help when needed. Often this is not the case Learning Weight management, Sorry, again don't understand what Nic Firth Disability food hygiene and this means, could we have more storage for people with detail? a learning disability Learning You could do this by Agree. Again can feed back at the Nic Firth Disability treating people as Heads of Nursing meetings to individuals and listening highlight with staff. and hearing their individual health needs. You cannot generalise people with disabilities Patient Disabled patient had to Could we have specific details to Nic Firth Experience buzzer 3 times for address this case as it is totally help with toileting. unacceptable that a patient has Eventually managed to been treated in this manner. change own pad. Nurse who came threw yellow bag at him and told him to dispose of it in bin outside toilets. Carer arrived to find husband extremely distressed. Patient No means of weighing MUST tool allows for non weight Nic Experience wheelchair users bearing people using measurements. Also patients can be hoisted/transferred into the chair weighing scales. Patient Health and safety issue There has to be a risk assessment Nic Firth Safety please put bumpers done for this, and that is available to – on cot sides to prevent all wards. accidents
Learning Disability On some wards red trays do not flag up the support needed. Need more info, as do not understand what this means. Red trays do not flag up the specific support required, just that some help is needed. More information is recorded in the patient notes. Nic Firth Learning Disability Social Care/medical staff need to work in partnership – taking joint responsibility whilst patient in hospital as NHS staff do not know the person/their needs. The hospital is responsible for the patient while they are in our care, but agree that partnership working is important. Nic Learning Disability Stepping Hill still not working with learning disabilities Could we have examples of where this isn't happening? Nic Firth Learning Disability There is no point in having red trays unless vulnerable people are offered help when needed. Often this is not the case Could we have examples of where this isn't happening? Nic Firth Learning Disability Weight management, food hygiene and storage for people with a learning disability Sorry, again don't understand what this means, could we have more detail? Nic Firth Learning Disability You could do this by treating people as individuals and listening and hearing their individual health needs. You cannot generalise people with disabilities Agree. Again can feed back at the Heads of Nursing meetings to highlight with staff. Nic Firth Patient Experience Disabled patient had to buzzer 3 times for help with toileting. Eventually managed to change own pad. Nurse who came threw yellow bag at him and told him to dispose of it in bin outside toilets. Carer arrived to find husband extremely distressed. Could we have specific details to address this case as it is totally unacceptable that a patient has been treated in this manner. Nic Firth Patient Experience No means of weighing wheelchair users MUST tool allows for non weight bearing people using measurements. Also patients can be hoisted/transferred into the chair weighing scales. Nic Patient Safety Health and safety issue – please put bumpers on cot sides to prevent accidents There has to be a risk assessment done for this, and that is available to all wards. Nic Firth
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