Following annual residents survey the 63% Council agreed to review how it s and benefits 44% (2016, communicates and engages with provided (Residents 52% Worse national residents and stakeholders.A RED Survey 2016) average) Communications Strategy is now in RED place and will be implemented in 2017/18 69% n/a 55% (Residents Survey (2016, 60% n/a 2016) RED national average) RED Following annual residents survey the Council agreed to review how it 51% 34% communicates and engages with (Residents Survey (2016, 36% Better residents and stakeholders.A 2016) RED national Communications Strategy is now in average) RED place and will be implemented in 2017/18 82% 85% & (2016, (Residents Survey Better 86% national 2016) AMBER average) GREEN Strategy Respondents to survey agreed least Engagement 68% 57% with Council is efficient and “Cornwall (Residents Survey (2016, 56% Better well run” 2016) GREEN national LGA Peer Review took place in August average) RED 2016 Cornish Supplier = £303,115,778.22 %Total Spend via Non-Cornish Supplier = No target 54.29% Better n/a Local Suppliers £255,231,770.07 Total Spend = £558,347,548.29 Services % of Total Spend & Medium businesses = 33% Commercial through SME's (Small £226,045,257.85 40.48% (2016/17 and Medium sized 38.00% Business = £331,751,017.94 Better national GREEN Enterprises and N/A = £551,272.50 (Not average) Businesses) Categorised) GREEN
s and benefits provided (Residents Survey 2016) Worse 52% 44% RED 63% (2016, national average) RED Following annual residents survey the Council agreed to review how it communicates and engages with residents and stakeholders.A Communications Strategy is now in place and will be implemented in 2017/18 (Residents Survey 2016) n/a 60% 55% RED 69% (2016, national average) RED n/a (Residents Survey 2016) Better 36% 34% RED 51% (2016, national average) RED Following annual residents survey the Council agreed to review how it communicates and engages with residents and stakeholders.A Communications Strategy is now in place and will be implemented in 2017/18 Strategy & Engagement (Residents Survey 2016) Better 86% 85% AMBER 82% (2016, national average) GREEN (Residents Survey 2016) Better 56% 57% GREEN 68% (2016, national average) RED Respondents to survey agreed least with “Cornwall Council is efficient and well run” LGA Peer Review took place in August 2016 Commercial Services %Total Spend via Local Suppliers Better No target 54.29% n/a Cornish Supplier = £303,115,778.22 Non-Cornish Supplier = £255,231,770.07 Total Spend = £558,347,548.29 % of Total Spend through SME's (Small and Medium sized Enterprises and Businesses) Better 38.00% 40.48% GREEN 33% (2016/17 national average) GREEN & Medium businesses = £226,045,257.85 Business = £331,751,017.94 N/A = £551,272.50 (Not Categorised)
cpr-service-performance-q4.docx