promote learning and high quality teaching of British Sign Language and other methods of communication used by Deaf and Hard of Hearing people support Deaf and Hard of Hearing children and families ensure staff working with Deaf and Hard of Hearing people can communicate effectively in British Sign Language and other methods of communication Consult with our local Deaf and Hard of Hearing communities on a regular basis. Supporting people with Dementia Staff from the Partnership Trust, along with members of the public, have knitted over 120 ‘twiddle mitts’ for patients with Dementia at the Haywood Hospital. The are knitted cuffs with added accessories and textures which people with Dementia can hold and to provide stimulation and help combat any restlessness and agitation they may ‘twiddle’ experience during a visit to hospital. Nutrition and Hydration Week As part of Nutrition and Hydration Week 2016 we held many events to raise awareness of the Trust’s nutrition policy and the importance of eating and drinking well. Staff from across the Trust held tea parties, presented nutrition and hydration stands in our community hospitals, hosted quizzes and webinars, and encouraged service users to learn more about good nutrition and hydration. Experience surveys updated based on feedback It is important that all those who access the services provided by the Trust have the opportunity to provide feedback on their experience and tell us what is working well and what can be improved. Ahead of the new reporting year, the service user and carer experience team have reviewed the Trust’s experience surveys, taking into account comments and feedback from staff and service users. Statements from our Partners Formal comment and consultation During May 2016 we circulated a draft of this quality account for formal comment to:
promote learning and high quality teaching of British Sign Language and other methods of communication used by Deaf and Hard of Hearing people support Deaf and Hard of Hearing children and families ensure staff working with Deaf and Hard of Hearing people can communicate effectively in British Sign Language and other methods of communication Consult with our local Deaf and Hard of Hearing communities on a regular basis. Supporting people with Dementia Staff from the Partnership Trust, along with members of the public, have knitted over 120 ‘twiddle mitts’ for patients with Dementia at the Haywood Hospital. The are knitted cuffs with added accessories and textures which people with Dementia can hold and ‘twiddle’ to provide stimulation and help combat any restlessness and agitation they may experience during a visit to hospital. Nutrition and Hydration Week As part of Nutrition and Hydration Week 2016 we held many events to raise awareness of the Trust’s nutrition policy and the importance of eating and drinking well. Staff from across the Trust held tea parties, presented nutrition and hydration stands in our community hospitals, hosted quizzes and webinars, and encouraged service users to learn more about good nutrition and hydration. Experience surveys updated based on feedback It is important that all those who access the services provided by the Trust have the opportunity to provide feedback on their experience and tell us what is working well and what can be improved. Ahead of the new reporting year, the service user and carer experience team have reviewed the Trust’s experience surveys, taking into account comments and feedback from staff and service users. Statements from our Partners Formal comment and consultation During May 2016 we circulated a draft of this quality account for formal comment to:
DRAFT%20Quality%20Account%20201516%20v1%2019%20for%20internet.docx