EFFECTIVENESS GOAL VII: To ensure consumers have their client rights reviewed with them annually. Objective A: 100% of charts reviewed will indicate a copy of consumer rights was reviewed annually. Expectation Population How Measure Who Responsible 100% of charts CHS consumers CHS Peer Review CEO/CM reviewed surveyed Tool Supervisors First Quarter 2011 Second Quarter 2011 Third Quarter 2011 Fourth Quarter 2011 Hannibal: Hannibal: Hannibal: Hannibal: Fulton: Fulton: Fulton: Fulton: RESPONSE: First Quarter: Second Quarter: Third Quarter: Fourth Quarter: PERFORMANCE IMPROVEMENT PLAN EFFECTIVENESS
EFFECTIVENESS GOAL VII: To ensure consumers have their client rights reviewed with them annually. Objective A: 100% of charts reviewed will indicate a copy of consumer rights was reviewed annually. Expectation Population How Measure Who Responsible 100% of charts reviewed CHS consumers surveyed CHS Peer Review Tool CEO/CM Supervisors First Quarter 2011 Second Quarter 2011 Third Quarter 2011 Fourth Quarter 2011 Hannibal: Fulton: Hannibal: Fulton: Hannibal: Fulton: Hannibal: Fulton: RESPONSE: First Quarter: Second Quarter: Third Quarter: Fourth Quarter: PERFORMANCE IMPROVEMENT PLAN EFFECTIVENESS
effectiveness.docx