Easy Read Version - How to make a Complaint The Doctors and Staff wish to deliver HIGH QUALITY PATIENT CARE AT ALL TIMES. We are pleased to receive your suggestions so that we can learn and take action to improve our patient care. Also, we would like you to let us know when you are happy with the care that we give you. If you are unhappy with your treatment or that of a loved one or feel that it has been unjust or inappropriate you can: make a complaint have your complaint properly looked at get an answer from the people who have been involved and you may find out more by looking at the Easy Read NHS Constitution. website at www.gov.uk If you feel that you would like to let us know about what you or a loved one, who has agreed you may talk to your Doctor or the Practice Manager, Dorothy Casey or you may write to Dorothy Casey Boothstown Medical Centre 239 Mosley Common Road Boothstown Worsley M28 1BZ. Tel: 01042 483 828.
Easy Read Version - How to make a Complaint The Doctors and Staff wish to deliver HIGH QUALITY PATIENT CARE AT ALL TIMES. We are pleased to receive your suggestions so that we can learn and take action to improve our patient care. Also, we would like you to let us know when you are happy with the care that we give you. If you are unhappy with your treatment or that of a loved one or feel that it has been unjust or inappropriate you can: make a complaint have your complaint properly looked at get an answer from the people who have been involved and you may find out more by looking at the Easy Read NHS Constitution. website at www.gov.uk If you feel that you would like to let us know about what you or a loved one, who has agreed you may talk to your Doctor or the Practice Manager, Dorothy Casey or you may write to Dorothy Casey Boothstown Medical Centre 239 Mosley Common Road Boothstown Worsley M28 1BZ. Tel: 01042 483 828.
EASY%20READ%20COMPLAINTS%20PROCEDURE%20(2).docx%20Final.docx