Course Outline Week Topic / Activity Reading / Resources What’s due 1 What is PI (or HPT)? Foshay, Villachica, & Stepich Discussion: – Aug. Cousins but Not Twins: PI and ID Means vs. 23-29 Ends; PI Dessinger, Moseley, & Van Tiem toolbox – HPT Chevalier Improving Workplace – Performance Guerra PI as Litmus Test (very – short) Aziz - What’s In a Name? Kaufman Ends and Means – 2 Performance Barriers, Part I Watkins Ch. 1 Discussion: Aug. Case Study 1, 30 public sector / government, Part 1 – PI in … Sept. 5 healthcare (includes videos); PI Performance Systems toolbox Handout: Barriers Handout and Job Aid 3 Performance Barriers, Part Mager & Pipe Ch. 1 & 2 Discussion: Sept. II Case 1, 6-12 Performance barriers Part 2 Addison & Witkuhn HPT: The – Foundations analysis introductory Culture Factor – analysis of a performance Assignment: system using the common performance Marquardt, Smith & Brooks – barriers identified in PI system Managing change across process, (Watkins readings) analysis due technology, and culture end of Week 3 Organizational culture – K-12 & Higher Ed PI in … 4 HPT Models and Overview Chevalier Updating the Behavior – Discussion: Sept. of Theories and Figures Engineering Model Case Study 2; 13-19 PI toolbox Dessinger, Moseley & Van Tiem – HPT model (review) Marker, et. al. Spiral model – Kaufman OEM model – industry, lessons learned in PI in … international projects
Course Outline Week Topic / Activity Reading / Resources What’s due Foundations 1 Aug. 23-29 What is PI (or HPT)? Foshay, Villachica, & Stepich – Cousins but Not Twins: PI and ID Dessinger, Moseley, & Van Tiem – HPT Chevalier – Improving Workplace Performance Guerra – PI as Litmus Test (very short) Aziz - What’s In a Name? Kaufman – Ends and Means Discussion: Means vs. Ends; PI toolbox 2 Aug. 30 – Sept. 5 Performance Barriers, Part I Watkins Ch. 1 PI in … public sector / government, healthcare Handout: Performance Systems Barriers Handout and Job Aid Discussion: Case Study 1, Part 1 (includes videos); PI toolbox 3 Sept. 6-12 Performance Barriers, Part II Performance barriers analysis – introductory analysis of a performance system using the common barriers identified in PI (Watkins readings) Mager & Pipe Ch. 1 & 2 Addison & Witkuhn – HPT: The Culture Factor Marquardt, Smith & Brooks – Managing change across process, technology, and culture – Organizational culture PI in … K-12 & Higher Ed Discussion: Case 1, Part 2 Assignment: performance system analysis due end of Week 3 4 Sept. 13-19 HPT Models and Overview of Theories and Figures Chevalier – Updating the Behavior Engineering Model Dessinger, Moseley & Van Tiem – HPT model (review) Marker, et. al. – Spiral model Kaufman – OEM model PI in … industry, lessons learned in international projects Discussion: Case Study 2; PI toolbox
EDIS_5500_Performance_Improvement_Syllabus_final_Sp15.docx