VU21675 Work effectively as an Aboriginal Hospital Liaison Officer in an acute health setting Unit Descriptor This unit of competency describes the skills and knowledge required by an Aboriginal Hospital Liaison Officer to work effectively in an health setting with clients, staff, visitors, key stakeholders and others to meet established work requirements. Employability skills Not applicable Application of the This unit applies to work in a range of health care settings, including, but Unit not limited to : In-patient services • Out-patient services • Emergency department services • Domiciliary care • Hospital in the home and related services • Mental health services • ELEMENT PERFORMANCE CRITERIA Elements describe the essential Performance criteria describe the required performance needed to demonstrate outcomes of a unit of competency. achievement of the element. Where bold/italicised test is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. 1 Undertake work in a 1.1. Foster links between mainstream health and Aboriginal health culturally appropriate organisations. manner. 1.2. Identify specific cultural frameworks within a client-centred health care approach. 1.3. Work appropriately within a cultural framework with issues of relevance to local and broader Aboriginal and/or Torres Strait Islander clients and community. 1.4. Provide information to colleagues and Aboriginal community members on Aboriginal identity and relevant cultural aspects of Aboriginality. 1.5. Apply culturally appropriate approaches to bridge the gap between acute health services and the client’s needs. 1.6. Work with an awareness of traditional Aboriginal healing and other non-western models of health care delivery and their place in holistic health settings. 1.7. Maintain awareness of current Aboriginal and Torres Strait Islander health issues impacting on clinical practice and the development of Aboriginal health policy. 2.1 Inform clients of confidentiality and informed consent policies, 2 Maintain adherence to procedures and/or rights. relevant confidentiality and 2.2 Comply with information security and confidentiality requirements informed consent policies and in relation to client and staff matters. procedures. 2.3 Identify protocol in relation to clients who are unable to consent. 2.4 Work in a culturally appropriate way to negotiate consent and disclosure. 2.5 Ensure Aboriginal Hospital Liaison Officer referrals occur with permission/consent of client and within organisational confidentiality and privacy standards
VU21675 Unit Descriptor Work effectively as an Aboriginal Hospital Liaison Officer in an acute health setting This unit of competency describes the skills and knowledge required by an Aboriginal Hospital Liaison Officer to work effectively in an health setting with clients, staff, visitors, key stakeholders and others to Employability skills Application of the Unit ELEMENT Elements describe the essential outcomes of a unit of competency. meet established work requirements. Not applicable This unit applies to work in a range of health care settings, including, but not limited to : • In-patient services • Out-patient services • Emergency department services • Domiciliary care • Hospital in the home and related services • Mental health services PERFORMANCE CRITERIA Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold/italicised test is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. 1 Undertake work in a culturally appropriate manner. 1.1. Foster links between mainstream health and Aboriginal health organisations. 1.2. Identify specific cultural frameworks within a client-centred health care approach. 1.3. Work appropriately within a cultural framework with issues of relevance to local and broader Aboriginal and/or Torres Strait Islander clients and community. 1.4. Provide information to colleagues and Aboriginal community members on Aboriginal identity and relevant cultural aspects of Aboriginality. 1.5. Apply culturally appropriate approaches to bridge the gap between acute health services and the client’s needs. 1.6. Work with an awareness of traditional Aboriginal healing and other non-western models of health care delivery and their place in holistic health settings. 1.7. Maintain awareness of current Aboriginal and Torres Strait Islander health issues impacting on clinical practice and the development of Aboriginal health policy. 2 Maintain adherence to relevant confidentiality and informed consent policies and procedures. 2.1 Inform clients of confidentiality and informed consent policies, procedures and/or rights. 2.2 Comply with information security and confidentiality requirements in relation to client and staff matters. 2.3 Identify protocol in relation to clients who are unable to consent. 2.4 Work in a culturally appropriate way to negotiate consent and disclosure. 2.5 Ensure Aboriginal Hospital Liaison Officer referrals occur with permission/consent of client and within organisational confidentiality and privacy standards
curr22277vicaboriginalhospital.docx