Family Customer Service Log Report Description The Family Customer Service Log Report allows for the detail printing of log entries based on level (state, LA or Clinic), Time Period and Contact Type. Examples of its use include complaint monitoring or ME preparation. Parameters Level State, LA or Clinic (data is tied to a family which is at the Clinic – level) and End Dates Customer Service Type (select one, multiple or all) Record Record selection is based on parameters Selection / This report excludes investigation family related data. Filtering / Calculations Columns LA Clinic Family Last Name Family ID Recorded Date Customer Service Type Civil Right Complaint (Yes or No) Closed Date Referred To Description Resolution Sort LA Clinic Family Name Record Date (Most recent to oldest) Total / Count Clinic Totals Columns LA Totals State Totals Yes Primary Group Local Agency (page break)
Family Customer Service Log Report Description The Family Customer Service Log Report allows for the detail printing of log entries based on level (state, LA or Clinic), Time Period and Contact Type. Examples of its use include complaint monitoring or ME preparation. Parameters Level – State, LA or Clinic (data is tied to a family which is at the Clinic level) and End Dates Customer Service Type (select one, multiple or all) Record Selection / Filtering / Calculations Record selection is based on parameters This report excludes investigation family related data. Columns LA Clinic Family Last Name Family ID Recorded Date Customer Service Type Civil Right Complaint (Yes or No) Closed Date Referred To Description Resolution Sort LA Clinic Family Name Record Date (Most recent to oldest) Total / Count Columns Clinic Totals LA Totals State Totals Yes Primary Group (page break) Local Agency
DFDD%20OP%20Operations%20Reports.docx