How does the service make sure that people, and those that matter to them, have available, as appropriate, the emotional, spiritual/religious and bereavement support they want, before, during and after death? Is practical action taken to relieve people’s distress or discomfort? C2 How does the service support people to express their views and be actively involved in making decisions about their care, treatment and support? How are people, and that matter to them, involved in the planning, decision-making and management of their care? How are people supported to make advance decisions to
How does the service make sure that people, and those that matter to them, have available, as appropriate, the emotional, spiritual/religious and bereavement support they want, before, during and after death? Is practical action taken to relieve people’s distress or discomfort? C2 How does the service support people to express their views and be actively involved in making decisions about their care, treatment and support? How are people, and that matter to them, involved in the planning, decision-making and management of their care? How are people supported to make advance decisions to
CQC-key-lines-of-enquiry-for-hospices-evidence-and-action-plan.docx