Job Title: Destitution Adviser Quality Essential Desirable Education and Educated to higher or Scottish National demonstrate equivalent Standards for Training experience Information and Advice Providers OISC Level 1 Degree Job Experience and Experience of working with Knowledge of Skills vulnerable groups immigration especially destitute people legislation and To communicate sensitively systems and effectively and build Experience of good relationships with working with service users. interpreters Proven ability to Fluency in relevant understand and advise on refugee language, complex areas of legislation both verbal and and policy written A good general knowledge Experience of of statutory and voluntary working with services and asylum volunteers, and legislation students Knowledge of benefit, housing, employment, education, health and social work systems An awareness of Health and Safety requirements and the ability to apply these whilst working in a public access area Effective negotiating skills with a wide range of individuals and organisations Interpersonal skills including an awareness of cultural dynamics Understanding of the need for impartiality and confidentiality The ability to identify trends in casework and produce case studies in order to inform social policy
Job Title: Destitution Adviser Quality Essential Desirable Education and Training Educated to higher or demonstrate equivalent experience Scottish National Standards for Information and Advice Providers OISC Level 1 Degree Job Experience and Skills Experience of working with vulnerable groups especially destitute people To communicate sensitively and effectively and build good relationships with service users. Proven ability to understand and advise on complex areas of legislation and policy A good general knowledge of statutory and voluntary services and asylum legislation Knowledge of benefit, housing, employment, education, health and social work systems An awareness of Health and Safety requirements and the ability to apply these whilst working in a public access area Effective negotiating skills with a wide range of individuals and organisations Interpersonal skills including an awareness of cultural dynamics Understanding of the need for impartiality and confidentiality The ability to identify trends in casework and produce case studies in order to inform social policy Knowledge of immigration legislation and systems Experience of working with interpreters Fluency in relevant refugee language, both verbal and written Experience of working with volunteers, and students
Destitution_Adviser_Job_Description_August_2016.docx