Supporting Criteria Remarks and explanations Features Alternative forms of access to product (a) Product support support documentation in alternative documentation provided to formats are currently available by shall be made available in Supports contacting Dell Customer and Technical alternate formats upon request, Support: at no additional charge to the end at no additional charge user. (b) End-users shall have access Alternative forms of access to descriptions to a description of the of accessibility and compatibility features in accessibility and compatibility alternative formats are currently available features of products in alternate Supports via Dell Customer Support and Technical formats or alternate methods Support Services: at no additional charge upon request, at no additional to the end user. charge. Dell Provides support for Technical (c) Support services for products Support via Online Chat, Telephone and shall accommodate the Supports communication needs of with disabilities. Dell has a dedicated TTY line available.
Criteria Supporting Features Remarks and explanations (a) Product support documentation provided to shall be made available in alternate formats upon request, at no additional charge Supports Alternative forms of access to product support documentation in alternative formats are currently available by contacting Dell Customer and Technical Support: at no additional charge to the end user. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Supports Alternative forms of access to descriptions of accessibility and compatibility features in alternative formats are currently available via Dell Customer Support and Technical Support Services: at no additional charge to the end user. (c) Support services for products shall accommodate the communication needs of with disabilities. Supports Dell Provides support for Technical Support via Online Chat, Telephone and Dell has a dedicated TTY line available.
dellvpat-printer_b2360dn.docx