Priority 3: Effectiveness Improve – our outcomes Our aim: Improve the outcomes and personalisation of our services Table 3: Quality Improvement Priority (Effectiveness) measures for 2016/17 Why this is important 2016/17 Target Measures for 2016/17 Number of teams utilising Focussing on outcomes Key services collect and analyse outcome measures. allows us to test the outcome data, and have for effectiveness of the care we improving the outcomes of their deliver. service, in line with our rollout of our electronic care records system (RiO). Qualitative Goals: Continue to collect and monitor outcomes where we now have a baseline Improve data collection where existing recording is in place, including use of electronic systems Care plan audits: proportion The ADASS national survey Care plan audits (whole trust of people receiving a copy highlighted good practice measure): of their care plan or around copying care plans to equivalent care plan service users, compared with Social care: continued trajectory information our 2014/15 baseline audit. increase (stretch target) to 75% We want to apply this good Health (new): Baseline to be practice in an integrated way developed with intention to combine across all services. into single Health & Social Care target in 2017/18 Feedback from service Focussing on service user 90% of our service users and users and carers that they and trial feedback on the carers agree that they feel involved feel involved in decisions quality of care enables us to in decisions regarding their regarding their target service improvement individualised plans of care. individualised plans of care. against key themes. Mortality Review all Monitoring and investigating Review to be completed for all – unexpected deaths in our unexpected deaths occurring deaths within Community Services community services the within our services enables reported as unexpected via the death has been reported as us to learn and apply lessons online incident reporting system unexpected. Review to be completed of all Review all deaths in deaths in our community hospitals. community hospitals
Priority 3: Effectiveness – Improve our outcomes Our aim: Improve the outcomes and personalisation of our services Table 3: Quality Improvement Priority (Effectiveness) measures for 2016/17 Measures for 2016/17 Why this is important 2016/17 Target Number of teams utilising outcome measures. Focussing on outcomes allows us to test the effectiveness of the care we deliver. Key services collect and analyse outcome data, and have for improving the outcomes of their service, in line with our rollout of our electronic care records system (RiO). Qualitative Goals: Continue to collect and monitor outcomes where we now have a baseline Improve data collection where existing recording is in place, including use of electronic systems Care plan audits: proportion of people receiving a copy of their care plan or equivalent care plan information The ADASS national survey highlighted good practice around copying care plans to service users, compared with our 2014/15 baseline audit. We want to apply this good practice in an integrated way across all services. Care plan audits (whole trust measure): Social care: continued trajectory increase (stretch target) to 75% Health (new): Baseline to be developed with intention to combine into single Health & Social Care target in 2017/18 Feedback from service users and carers that they feel involved in decisions regarding their individualised plans of care. Focussing on service user and feedback on the quality of care enables us to target service improvement against key themes. 90% of our service users and carers agree that they feel involved in decisions regarding their individualised plans of care. Mortality – Review all unexpected deaths in our community services the death has been reported as unexpected. Review all deaths in community hospitals Monitoring and investigating unexpected deaths occurring within our services enables us to learn and apply lessons Review to be completed for all deaths within Community Services reported as unexpected via the online incident reporting system Review to be completed of all deaths in our community hospitals. trial
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