Section 2: Outcomes and planned performance 2.1 Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Agencies deliver programs are the Government actions taken to deliver the stated outcomes. Agencies are required to identify the programs which contribute to Government outcomes over the Budget and forward years. Each outcome is described below together with its related programs, specifying the performance indicators and targets used to assess and monitor the performance of the Fair Work Ombudsman in achieving Government outcomes. Outcome 1: Compliance with workplace relations legislation by employees and employers through advice, education and where necessary enforcement. Outcome 1 Strategy The workplace rights and obligations of employees, employers, outworkers, outworker entities and organisations are protected and enforced through a mix of targeted compliance and education activities, investigation of breaches of workplace laws with a focus on voluntary compliance and, where necessary, litigation in the courts as a means of both general and specific deterrence. The Fair Work Ombudsman provides a single national point of contact for accurate and timely advice on the federal workplace relations system. More than 200 staff provide advice and information on workplace relations matters through the Fair Work Infoline. Fair Work Ombudsman advisors are located in contact centres in a number of states and provide a range of services including telephone advice, email / web support and live chat. As part of its ongoing educative role, the agency undertakes education and compliance campaigns and provides information services and best practice guides. The educational and compliance campaigns are run at national, state and local levels and target particular industries or geographical locations.
Section 2: Outcomes and planned performance 2.1 Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Agencies deliver programs are the Government actions taken to deliver the stated outcomes. Agencies are required to identify the programs which contribute to Government outcomes over the Budget and forward years. Each outcome is described below together with its related programs, specifying the performance indicators and targets used to assess and monitor the performance of the Fair Work Ombudsman in achieving Government outcomes. Outcome 1: Compliance with workplace relations legislation by employees and employers through advice, education and where necessary enforcement. Outcome 1 Strategy The workplace rights and obligations of employees, employers, outworkers, outworker entities and organisations are protected and enforced through a mix of targeted compliance and education activities, investigation of breaches of workplace laws with a focus on voluntary compliance and, where necessary, litigation in the courts as a means of both general and specific deterrence. The Fair Work Ombudsman provides a single national point of contact for accurate and timely advice on the federal workplace relations system. More than 200 staff provide advice and information on workplace relations matters through the Fair Work Infoline. Fair Work Ombudsman advisors are located in contact centres in a number of states and provide a range of services including telephone advice, email / web support and live chat. As part of its ongoing educative role, the agency undertakes education and compliance campaigns and provides information services and best practice guides. The educational and compliance campaigns are run at national, state and local levels and target particular industries or geographical locations.
deewr_budget_statements_portfolio_overview.docx