2a.11 Written information is Written information available that encourages Leaflets/posters patients and their significant Policies others to engage and Minutes of meetings communicate with the service through patient forums which facilitate planning, satisfaction, auditing and information development. The involvement of significant others (e.g. spouse) in the rehabilitative process can provide improved outcomes. Standard 3: Assessment STANDARD STATEMENT RATIONALE CRITERIA EVIDENCE (EXAMPLES) 3a. All patients receive an The 3a.1. need The for, following and content are of, any Written protocols individually-tailored vestibular Individual individually Management established Plan for every Case assessment which is carried out (IMP) patient requires where clinically knowledge indicated: of a Summary of discussions to recognised national standards, patient's balance status. about medical history, where available, and includes: aetiology and further Full History diagnostic assessment The quality Otoscopy of assessment is within journal entry that more likely PTA to be assured if
The involvement of significant others (e.g. spouse) in the rehabilitative process can provide improved outcomes. 2a.11 Written information is available that encourages patients and their significant others to engage and communicate with the service through patient forums which facilitate planning, satisfaction, auditing and information development. Written information Leaflets/posters Policies Minutes of meetings Standard 3: Assessment STANDARD STATEMENT RATIONALE CRITERIA EVIDENCE (EXAMPLES) 3a. All patients receive an individually-tailored vestibular assessment which is carried out to recognised national standards, where available, and includes: The need for, and content of, any Individual Management Plan (IMP) requires knowledge of a patient's balance status. The quality of assessment is more likely to be assured if 3a.1. The following are individually established for every patient where clinically indicated: Full History Otoscopy PTA Written protocols Case Summary of discussions about medical history, aetiology and further diagnostic assessment within journal entry that
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