Dispute resolution South Australia and the Northern Territory cannot supply data on the time required to resolve disputes. Seacare is included in this indicator for the first time as it recently started supplying these data. The speed that disputes are resolved depends on the systems and processes in place for each jurisdiction. Generally, the simpler the process, the faster the dispute is resolved. Where there is a lag in the collection, exchange and lodgement of information by one or more parties, disputes are likely to be more adversarial and therefore more costly. A high percentage of disputes resolved in a longer timeframe may also indicate that there are a high number of more complex disputes being dealt with within a jurisdiction, or that there are some mandatory medical or legal processes in place that inherently delay resolution. Indicator 23 demonstrates that in the past five years in Australia there has been a substantial increase in the proportion of disputes resolved within one month. The percentage of disputes resolved within three months decreased by 5%, while the percentage of disputes resolved within six and nine months increased slightly during this period. Indicator 23 Percentage of disputes resolved within selected time periods (cumulative) – Within 1 month Within 3 months Within 6 Within 9 months Jurisdiction (%) (%) months (%) (%) 2006–07 NSW 2.8 51.9 87.6 97.3 Victoria 2.1 52.6 74.7 87.8 Queensland 14.7 77.3 90.0 94.2 Western Australia 19.5 44.2 65.2 74.1 Tasmania 45.2 59.9 77.0 85.1 Comcare 4.6 14.5 29.0 44.8 Seacare 1.6 9.5 22.2 46.0 Australia 6.6 52.7 78.3 88.7 Within 1 month Within 3 months Within 6 Within 9 months Jurisdiction (%) (%) months (%) (%) 2010-11 7.8 42.0 86.0 95.5 NSW 1.7 46.4 75.2 88.8 Victoria 15.2 81.6 93.1 95.7 Queensland
Dispute resolution South Australia and the Northern Territory cannot supply data on the time required to resolve disputes. Seacare is included in this indicator for the first time as it recently started supplying these data. The speed that disputes are resolved depends on the systems and processes in place for each jurisdiction. Generally, the simpler the process, the faster the dispute is resolved. Where there is a lag in the collection, exchange and lodgement of information by one or more parties, disputes are likely to be more adversarial and therefore more costly. A high percentage of disputes resolved in a longer timeframe may also indicate that there are a high number of more complex disputes being dealt with within a jurisdiction, or that there are some mandatory medical or legal processes in place that inherently delay resolution. Indicator 23 demonstrates that in the past five years in Australia there has been a substantial increase in the proportion of disputes resolved within one month. The percentage of disputes resolved within three months decreased by 5%, while the percentage of disputes resolved within six and nine months increased slightly during this period. Indicator 23 – Percentage of disputes resolved within selected time periods (cumulative) Jurisdiction Within 1 month (%) Within 3 months (%) Within 6 months (%) Within 9 months (%) 2006–07 NSW 2.8 51.9 87.6 97.3 Victoria 2.1 52.6 74.7 87.8 Queensland 14.7 77.3 90.0 94.2 Western Australia 19.5 44.2 65.2 74.1 Tasmania 45.2 59.9 77.0 85.1 Comcare 4.6 14.5 29.0 44.8 Seacare 1.6 9.5 22.2 46.0 Australia 6.6 52.7 78.3 88.7 Jurisdiction Within 1 month (%) Within 3 months (%) Within 6 months (%) Within 9 months (%) 2010-11 NSW 7.8 42.0 86.0 95.5 Victoria 1.7 46.4 75.2 88.8 Queensland 15.2 81.6 93.1 95.7
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