Software Configuration Technical Training Functional Training Data Conversion Customization and Interface Development Software Testing Configuration Fine Tuning & Preparation for Go-Live Solution Go-Live Post Implementation Support 6.9 & Change Management Due to the importance of the current CIS integration to DC Water’s business processes, it is imperative that the new system is not only technically implemented but also implemented smoothly. DC Water believes that a planned approach to deal with the impending organizational changes due to the new CIS is necessary. Please describe your firm’s approach to helping utilities manage change and provide a detailed cost breakdown for this optional service. Communications Management As part of change management, an organized communications strategy will be required. Please describe how your firm can help support and execute an internal and external communications plan. Provide a detailed description and cost estimates for this optional service. Document Existing Business Processes Due to time constraints for this project, DC Water has developed a detailed Functional Matrix and documented key business processes. As part of the response the Proposer will be required to describe how the current and future process will be captured and used during the implementation. In order to clearly identify business process changes, please describe the Proposer’s need for the current business processes to be documented. Describe your process of documenting the current processes and provide a cost estimate for developing this documentation.
Software Configuration Technical Training Functional Training Data Conversion Customization and Interface Development Software Testing Configuration Fine Tuning & Preparation for Go-Live Solution Go-Live Post Implementation Support 6.9 & Change Management Due to the importance of the current CIS integration to DC Water’s business processes, it is imperative that the new system is not only technically implemented but also implemented smoothly. DC Water believes that a planned approach to deal with the impending organizational changes due to the new CIS is necessary. Please describe your firm’s approach to helping utilities manage change and provide a detailed cost breakdown for this optional service. Communications Management As part of change management, an organized communications strategy will be required. Please describe how your firm can help support and execute an internal and external communications plan. Provide a detailed description and cost estimates for this optional service. Document Existing Business Processes Due to time constraints for this project, DC Water has developed a detailed Functional Matrix and documented key business processes. As part of the response the Proposer will be required to describe how the current and future process will be captured and used during the implementation. In order to clearly identify business process changes, please describe the Proposer’s need for the current business processes to be documented. Describe your process of documenting the current processes and provide a cost estimate for developing this documentation.
dcwater-cis-rfp-attachment-1a-hosting-response-template_110315.docx