Andrea's Mum needed a lot of care. In the end, it took nearly 5 months to find a good nursing home for her to live in. During this time, Housing Tasmania tried to contact Andrea many, many times. We phoned her and we sent letters. However, we never got a response. When Andrea got back to Tasmania, she was shocked to find out that she couldn't live in her home anymore. We thought she'd abandoned the home, and we gave it to someone else who was on the waiting list. We also removed all of her belongings. If Andrea had phoned us or emailed while she was away, she wouldn't have lost the home. Andrea also have asked Housing Connect for support at any time while she was away. How to tell us if you're going to be away Please give us a call on 1300 665 663. Please tell us how we can contact you while you're away. And please tell us who you have asked to keep an eye on your home.
Andrea's Mum needed a lot of care. In the end, it took nearly 5 months to find a good nursing home for her to live in. During this time, Housing Tasmania tried to contact Andrea many, many times. We phoned her and we sent letters. However, we never got a response. When Andrea got back to Tasmania, she was shocked to find out that she couldn't live in her home anymore. We thought she'd abandoned the home, and we gave it to someone else who was on the waiting list. We also removed all of her belongings. If Andrea had phoned us or emailed while she was away, she wouldn't have lost the home. Andrea also have asked Housing Connect for support at any time while she was away. How to tell us if you're going to be away Please give us a call on 1300 665 663. Please tell us how we can contact you while you're away. And please tell us who you have asked to keep an eye on your home.
EASY_If_you_are_going_to_be_away_v5.docx