Spain - 112 Yes - Consejeris Presidencia, Gobernación y Empleo–Ciudad Autónoma de Ceuta Spain - Dirección de Atención Yes de Emergencias y Meteorología Spain - Ciudad Autónoma de No Melilla Spain - CECOP SOS Rioja Yes Spain–P.Asturias - 112 Yes Asturias Sweden - SOS Alarm Sverige Yes. We already have calls coming to AB SOS Alarm in Sweden but originating from our neighbouring countries as described in figure 2 and therefore a cooperation with these countries. 3) Wrongly routed emergency from nomadic VoIP services Country Yes No Austria - Ministry of the Interior Yes Belgium - Federal Public Service Yes. However, this database Interiors–Direction 112 should only be used in a last resort. Care should be taken that VOIP services providers continue to follow existing national obligations to deliver correct routing and identification even if manual routing by operators becomes possible. Bulgaria - MoI, Directorate No. PSAP’s in Bulgaria cannot National 112 System receive VoIP calls Croatia - National Protection and Yes Rescue Directorate Czech Republic - General Yes Directorate of Fire and Rescue Service Denmark - Danish National police, Yes Center for emergency communication Copenhagen Fire Brigade Estonia - Estonian Emergency Yes Response Centre Finland - Emergency Response Yes Centre Administration Greece - General Secretariat for Yes Civil Protection (GSCP) Iceland - Neyðarlínan ohf. 112 Yes Ireland - ECAS Yes. This use case is expected to become more common in the future with the continued adoption of third party VoIP services. Latvia - State Fire and Rescue Yes Service Lithuania - Emergency Response Yes Centre Luxembourg National Rescue Yes – Agency
Spain - 112 - Consejeris Presidencia, Gobernación y Empleo–Ciudad Autónoma de Ceuta Yes Spain - Dirección de Atención de Emergencias y Meteorología Yes Spain - Ciudad Autónoma de Melilla No Spain - CECOP SOS Rioja Yes Spain–P.Asturias - 112 Asturias Yes Sweden - SOS Alarm Sverige AB Yes. We already have calls coming to SOS Alarm in Sweden but originating from our neighbouring countries as described in figure 2 and therefore a cooperation with these countries. 3) Wrongly routed emergency from nomadic VoIP services Country Yes No Austria - Ministry of the Interior Yes Belgium - Federal Public Service Interiors–Direction 112 Yes. However, this database should only be used in a last resort. Care should be taken that VOIP services providers continue to follow existing national obligations to deliver correct routing and identification even if manual routing by operators becomes possible. Bulgaria - MoI, Directorate National 112 System No. PSAP’s in Bulgaria cannot receive VoIP calls Croatia - National Protection and Rescue Directorate Yes Czech Republic - General Directorate of Fire and Rescue Service Yes Denmark - Danish National police, Center for emergency communication Copenhagen Fire Brigade Yes Estonia - Estonian Emergency Response Centre Yes Finland - Emergency Response Centre Administration Yes Greece - General Secretariat for Civil Protection (GSCP) Yes Iceland - Neyðarlínan ohf. 112 Yes Ireland - ECAS Yes. This use case is expected to become more common in the future with the continued adoption of third party VoIP services. Latvia - State Fire and Rescue Service Yes Lithuania - Emergency Response Centre Yes Luxembourg – National Rescue Agency Yes
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