Number of clients Quarterly 15 October Integrated Reports and 15 January Information System (IRIS) 15 April 15 July Percentage of clients sampled who are Yearly 15 July Manual collection satisfied with the service provided (target = 85 per cent) Counting Rules Purpose Definition of Terms Counting Example Data Source Number of clients assisted by the program This performance A PSFO target Count each child once Cases open at the As per indicators measure provides (metro/rural) is in a financial year. beginning of the consistent with information about defined by the unit financial year (1 July) = the Victorian the number of price. Count cases in the 1st 43. Disability Services children receiving quarter: National support from the Clients are defined at the start of the New cases opened Minimum Data PSFO program. as children with period during: Set (VIC DS additional needs opened during the 2nd quarter = 12 NMDS). who attend a quarter 3rd quarter = 2 Community government-funded 4th quarter = 30. service kindergarten and Count new cases organisations receive support opened for the Number of clients complete data in receiving a service = 87 through the PSFO remaining three IRIS. Data is program. quarters. (43 + 12 + 2 + 30). submitted to the Department via IRIS export. Percentage of clients sampled who are satisfied with the service provided (target is 85%) This performance Clients are defined All families should be Number of sampled Community measure provides as parents whose offered the clients who are satisfied service information the children attend opportunity to provide with the service = 9. organisations quality and kindergarten feedback on the complete client effectiveness of the programs and services provided. Number of clients survey annually services provided by receive assistance sampled = 10. and forward the PSFO program. from the PSFO Number of clients results to DET program. sampled who are regions, who Percentage of clients satisfied with the forward them to sampled who are service provided DET central satisfied with the service divided by the total office. = 9 ÷ 10 × 100 = 90 per number of clients cent. sampled. Kindergarten Inclusion Support Packages: 718018 Outcomes and Indicators Children with disabilities and ongoing high-support needs and/or complex medical needs can access and meaningfully participate in state-funded kindergarten programs. State-funded kindergartens gain the knowledge, skills and support to provide for the access and participation of children with disabilities and ongoing high-support and/or complex medical needs. Target Group
Number of clients Quarterly 15 October 15 January 15 April 15 July Integrated Reports and Information System (IRIS) Percentage of clients sampled who are satisfied with the service provided (target = 85 per cent) Yearly 15 July Manual collection Counting Rules Purpose Definition of Terms Counting Example Data Source Number of clients assisted by the program This performance measure provides information about the number of children receiving support from the PSFO program. A PSFO target (metro/rural) is defined by the unit price. Clients are defined as children with additional needs who attend a government-funded kindergarten and receive support through the PSFO program. Count each child once in a financial year. Count cases in the 1st quarter: at the start of the period opened during the quarter Count new cases opened for the remaining three quarters. Cases open at the beginning of the financial year (1 July) = 43. New cases opened during: 2nd quarter = 12 3rd quarter = 2 4th quarter = 30. Number of clients receiving a service = 87 (43 + 12 + 2 + 30). As per indicators consistent with the Victorian Disability Services National Minimum Data Set (VIC DS NMDS). Community service organisations complete data in IRIS. Data is submitted to the Department via IRIS export. Percentage of clients sampled who are satisfied with the service provided (target is 85%) This performance measure provides information the quality and effectiveness of the services provided by the PSFO program. Clients are defined as parents whose children attend kindergarten programs and receive assistance from the PSFO program. All families should be offered the opportunity to provide feedback on the services provided. Number of clients sampled who are satisfied with the service provided divided by the total number of clients sampled. Number of sampled clients who are satisfied with the service = 9. Number of clients sampled = 10. Percentage of clients sampled who are satisfied with the service = 9 ÷ 10 × 100 = 90 per cent. Community service organisations complete client survey annually and forward results to DET regions, who forward them to DET central office. Kindergarten Inclusion Support Packages: 718018 Outcomes and Indicators Children with disabilities and ongoing high-support needs and/or complex medical needs can access and meaningfully participate in state-funded kindergarten programs. State-funded kindergartens gain the knowledge, skills and support to provide for the access and participation of children with disabilities and ongoing high-support and/or complex medical needs. Target Group
earlychildprogservguide.docx