QUESTIONS TO ASK YOUR CUSTOMERS By Tom Searcy Good Question - could our company do to serve you better?” “What Great Question me about your favorite service experience you have had, whether – “Tell in business or as a consumer.” Great Question is the one thing none of your vendors do that you wish they – “What would?” Good Question is our team doing on your project?” – “How Great Question the most recent example of how we have exceeded your – “What’s expectations on this project?” Great Question there a recent example where we have not met your expectations?” – “Is Good Question other ways in which our two companies can work together?” – “Are Great Question biggest challenges we help our clients with after we have helped – “The with (the challenge you are currently providing solutions for), include (provide a list of two to three additional services). What challenges are you facing in those areas?”
QUESTIONS TO ASK YOUR CUSTOMERS By Tom Searcy Good Question - “What could our company do to serve you better?” Great Question – “Tell me about your favorite service experience you have had, whether in business or as a consumer.” Great Question – “What is the one thing none of your vendors do that you wish they would?” Good Question – “How is our team doing on your project?” Great Question – “What’s the most recent example of how we have exceeded your expectations on this project?” Great Question – “Is there a recent example where we have not met your expectations?” Good Question – “Are other ways in which our two companies can work together?” Great Question – “The biggest challenges we help our clients with after we have helped with (the challenge you are currently providing solutions for), include (provide a list of two to three additional services). What challenges are you facing in those areas?”
1085048_Question.client.docx