weeks at the end of the Weeks relevant month applies CB_S7a All handovers between >0 Review of monthly Service £200 per Service User Monthly A+E ambulance and A & E Quality Performance waiting over 30 minutes in must take place within 15 Report the relevant month minutes with none waiting more than 30 minutes CB_S7b All handovers between >0 Review of monthly Service £1,000 per Service User Monthly A+E ambulance and A & E Quality Performance waiting over 60 minutes must take place within 15 Report (in total, not aggregated minutes with none waiting with CB_S7a more than 60 minutes consequence) in the relevant month CB_S8a Following handover >0 Review of monthly Service £20 per event where > 30 Monthly AM between ambulance and Quality Performance minutes in the relevant A & E, ambulance crew Report month should be ready to accept new calls within 15 minutes CB_S8b Following handover >0 Review of monthly Service £100 per event where > Monthly AM between ambulance and Quality Performance 60 minutes (in total, not A & E, ambulance crew Report aggregated with CB_S8a should be ready to accept consequence) in the new calls within 15 relevant month minutes CB_S9 Trolley waits in A&E not >0 Review of monthly Service £1,000 per incidence in Monthly A+E longer than 12 hours Quality Performance the relevant month Report CB_S10 No urgent operation >0 Review of monthly Service £5,000 per incidence in Monthly A should be cancelled for a Quality Performance the relevant month CR second time Report
weeks at the end of the relevant month Weeks applies CB_S7a All handovers between ambulance and A & E must take place within 15 minutes with none waiting more than 30 minutes >0 Review of monthly Service Quality Performance Report £200 per Service User waiting over 30 minutes in the relevant month Monthly A+E CB_S7b All handovers between ambulance and A & E must take place within 15 minutes with none waiting more than 60 minutes >0 Review of monthly Service Quality Performance Report £1,000 per Service User waiting over 60 minutes (in total, not aggregated with CB_S7a consequence) in the relevant month Monthly A+E CB_S8a Following handover between ambulance and A & E, ambulance crew should be ready to accept new calls within 15 minutes >0 Review of monthly Service Quality Performance Report £20 per event where > 30 minutes in the relevant month Monthly AM CB_S8b Following handover between ambulance and A & E, ambulance crew should be ready to accept new calls within 15 minutes >0 Review of monthly Service Quality Performance Report £100 per event where > 60 minutes (in total, not aggregated with CB_S8a consequence) in the relevant month Monthly AM CB_S9 Trolley waits in A&E not longer than 12 hours >0 Review of monthly Service Quality Performance Report £1,000 per incidence in the relevant month Monthly A+E CB_S10 No urgent operation should be cancelled for a second time >0 Review of monthly Service Quality Performance Report £5,000 per incidence in the relevant month Monthly A CR
DRAFT-Emergency-supply-contract-14-15.docx