Ensure individuals with disability are included in decision making with support as appropriate. Skills and behaviours Encourage self-advocacy skills. Foster an environment of mutual respect and trust. Encourage and contribute to building a health system that values a whole of person approach to service planning and delivery. Respond to the range of personal, social, historic, economic, and environmental factors that influence health status. Utilise comprehensive assessment of the ongoing support needs of individuals with disability. Identify and facilitate access to services and resources that may benefit and support individuals with disability as appropriate. 8 Resources Domain 3 Professional, ethical and legal approach – Max, Operations Manager at Hospital Angie, Consultant Orthopaedic Lisa, Manager at Hospital A: B: Surgeon: reviewed our policies and identified “We use our Disability Access and make sure my reception staff book areas where we could improve “We “I Inclusion Plan committee to ensure that a longer appointment for May as I accessibility, for example we created a we can provide accessible services and need extra time to ensure she and her set of information sheets about our information to the people who need to father understand everything service using the English Writing “Easy visit or be admitted to the hospital. It necessary to provide consent for her Guide”, and where appropriate we provides a good framework as well as next surgery.” included images and symbols.” having the backing of legislation. The Resource has been useful when we have planned workforce training”
Skills and behaviours Ensure individuals with disability are included in decision making with support as appropriate. Encourage self-advocacy skills. Foster an environment of mutual respect and trust. Encourage and contribute to building a health system that values a whole of person approach to service planning and delivery. Respond to the range of personal, social, historic, economic, and environmental factors that influence health status. Utilise comprehensive assessment of the ongoing support needs of individuals with disability. Identify and facilitate access to services and resources that may benefit and support individuals with disability as appropriate. Resources 8 Domain 3 – Professional, ethical and legal approach Max, Operations Manager at Hospital B: “We use our Disability Access and Inclusion Plan committee to ensure that we can provide accessible services and information to the people who need to visit or be admitted to the hospital. It provides a good framework as well as having the backing of legislation. The Resource has been useful when we have planned workforce training” Angie, Consultant Orthopaedic Surgeon: “I make sure my reception staff book a longer appointment for May as I need extra time to ensure she and her father understand everything necessary to provide consent for her next surgery.” Lisa, Manager at Hospital A: “We reviewed our policies and identified areas where we could improve accessibility, for example we created a set of information sheets about our service using the “Easy English Writing Guide”, and where appropriate we included images and symbols.”
Disability_Health_Core_Capabilities_Resource.docx