Few if any are able to use Some staff are skilled in and Many of the differences in the All are able to negotiate effective negotiations tactics able to successfully negotiate approach to the improvement through differences. to engage others in change. with peers. work and process changes Collaborative Staff Differences are expressed in Conflicts continue to lead to needed are negotiated with differentiate Position from methods that result in poor poor behavior and are seldom the team. Interests. Use appreciative teamwork and lack of resolved in the interest of the Resolution to conflicts is inquiry. agreement. patient. achieved in a way that all Staff report a high level of parties benefit and patient respect and minimal care is improved. disruptive behaviors due to the ability to reach agreement. Just beginning Making progress Significant impact Exemplary Please provide a description of the type of data or other evidence you used to inform your choice: 7. Accountability Being held to act in a safe and respectful manner given the training and support to do so. This framework component underscores the importance of holding people to account for their actions, but not for flaws in processes or systems. Each individual is accountable to others for acting in ways that embody organizational values, and each individual is accountable as a team member to be committed, self-managing, competent, and courageous
Few if any are able to use effective negotiations tactics to engage others in change. Differences are expressed in methods that result in poor teamwork and lack of agreement. Some staff are skilled in and able to successfully negotiate with peers. Conflicts continue to lead to poor behavior and are seldom resolved in the interest of the patient. Many of the differences in the approach to the improvement work and process changes needed are negotiated with the team. Resolution to conflicts is achieved in a way that all parties benefit and patient care is improved. All are able to negotiate through differences. Collaborative Staff differentiate Position from Interests. Use appreciative inquiry. Staff report a high level of respect and minimal disruptive behaviors due to the ability to reach agreement. Just beginning Making progress Significant impact Exemplary Please provide a description of the type of data or other evidence you used to inform your choice: 7. Accountability Being held to act in a safe and respectful manner given the training and support to do so. This framework component underscores the importance of holding people to account for their actions, but not for flaws in processes or systems. Each individual is accountable to others for acting in ways that embody organizational values, and each individual is accountable as a team member to be committed, self-managing, competent, and courageous
Diagnostic_Tool.docx