2. Review Methodology 2.1 Evaluation process The purpose of this analysis is to review the structure of the TILA payment to evaluate the effectiveness of the current operational arrangements. The qualitative and quantitative sources of information are outlined in this chapter. 2.2 Data and information 2.2.1. Consultations In late 2014, the DSS conducted direct consultations with policy and programme managers in the state and territory departments. This process informed the structure of the caseworker survey and provided direct feedback on issues experienced on the ground. 2.2.2. DSS and DHS secondary data analysis Secondary data on the demographic details of TILA recipients was collected from the DHS UGG and details of its TILA operations were sourced from DSS. 2.2.3. Caseworker survey In March 2015, DSS recruited respondents to a caseworker survey to produce a cross-sectional representation of the views of caseworkers and administration officers involved in overseeing TILA applications. The recruitment involved direct contact with a list of caseworkers provided by state and territory officials, as well as caseworkers who applied for TILA approval during the period the survey was open. A full copy of the survey can be found at Appendix A. In total, 56 people responded to the survey; a breakdown of the characteristics of the survey participants is found below. Characteristics of survey participants The jurisdiction of survey participants broadly reflects the breakdown of participating jurisdictions (at the time of the survey). Western Australia, the Northern Territory and Queensland are marginally overrepresented. Breakdown of participating jurisdictions Figure 2. Map of Australian states and territories showing participation in survey Other caseworker information The majority of caseworkers had used TILA under the old arrangements and one in five had contact with Unaccompanied Humanitarian Minors to access TILA. Prior usage of TILA, UGG usage and UHMs
2. Review Methodology 2.1 Evaluation process The purpose of this analysis is to review the structure of the TILA payment to evaluate the effectiveness of the current operational arrangements. The qualitative and quantitative sources of information are outlined in this chapter. 2.2 Data and information 2.2.1. Consultations In late 2014, the DSS conducted direct consultations with policy and programme managers in the state and territory departments. This process informed the structure of the caseworker survey and provided direct feedback on issues experienced on the ground. 2.2.2. DSS and DHS secondary data analysis Secondary data on the demographic details of TILA recipients was collected from the DHS UGG and details of its TILA operations were sourced from DSS. 2.2.3. Caseworker survey In March 2015, DSS recruited respondents to a caseworker survey to produce a cross-sectional representation of the views of caseworkers and administration officers involved in overseeing TILA applications. The recruitment involved direct contact with a list of caseworkers provided by state and territory officials, as well as caseworkers who applied for TILA approval during the period the survey was open. A full copy of the survey can be found at Appendix A. In total, 56 people responded to the survey; a breakdown of the characteristics of the survey participants is found below. Characteristics of survey participants The jurisdiction of survey participants broadly reflects the breakdown of participating jurisdictions (at the time of the survey). Western Australia, the Northern Territory and Queensland are marginally overrepresented. Breakdown of participating jurisdictions Figure 2. Map of Australian states and territories showing participation in survey Other caseworker information The majority of caseworkers had used TILA under the old arrangements and one in five had contact with Unaccompanied Humanitarian Minors to access TILA. Prior usage of TILA, UGG usage and UHMs
dss_2015_review_of_tila.docx