Land acquisition process; Sufficient information the process and how it would work; Payments of compensation; Loss of communal pasture land; Appropriate compensation and timely payment; Degradation of and irrigation channels during construction; Reinstatement of infrastructure such as roads to pre-construction levels; Grievance Redress Mechanism Processes in place for submission, review and addressing of complaints Levels of PAP submits Time for Form of Grievance his/her Steps of grievance management review of the submission redress order complaint to: complaint Muhtar refers grievance to BOTAS. (Gazi Mahallesi - 2) Case is considered and grievance addressed within 1 week. Records are Muhtar) Ozcan 1 5 days Oral kept the General Directorate. PAPs Ozdemir ın are contacted via phone, mail or 543 812 6594 official letter. . Immediate advisory and legal Suleyman Lala () / Ilayda Yanarates counseling. (Legal Consultant) 2) If not resolved immediately, case is By mail, Botas General considered and grievance addressed Level 2 e-mail and 5 days Directorate within 1 week. Records are kept the ın person 0312 297 22 99 General Directorate. PAPs are ADDRESS. contacted via mail or official ugs@botas.gov.tr letter. . In writing Procedures work according to Duration Aksaray Asliye 3 applicable law, depending on the dependant on Hukuk Mahkemesi (Local Land Court) type of case. case substance rievance Redress Mechanism
Land acquisition process; Sufficient information the process and how it would work; Payments of compensation; Loss of communal pasture land; Appropriate compensation and timely payment; Degradation of and irrigation channels during construction; Reinstatement of infrastructure such as roads to pre-construction levels; Grievance Redress Mechanism Processes in place for submission, review and addressing of complaints Levels of Grievance redress order PAP submits his/her complaint to: Form of submission Steps of grievance management Time for review of the complaint 1 (Gazi Mahallesi - Muhtar) Ozcan Ozdemir 543 812 6594 Oral Muhtar refers grievance to BOTAS. 2) Case is considered and grievance addressed within 1 week. Records are kept ın the General Directorate. PAPs are contacted via phone, mail or official letter. . 5 days Level 2 Suleyman Lala () / Ilayda Yanarates (Legal Consultant) Botas General Directorate 0312 297 22 99 ADDRESS. ugs@botas.gov.tr By mail, e-mail and person Immediate advisory and legal counseling. 2) If not resolved immediately, case is considered and grievance addressed within 1 week. Records are kept ın the General Directorate. PAPs are contacted via mail or official letter. . 5 days 3 Aksaray Asliye Hukuk Mahkemesi (Local Land Court) In writing Procedures work according to applicable law, depending on the type of case. Duration dependant on case substance rievance Redress Mechanism
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