Tenderers will develop in detail How does the proposed rotation/shift the organisation they propose system fit with the service and in particular provide requirements? (5 points) detailed information for each of the questions. What are the advantages of the organisation proposed compared with other alternatives? (5 points) What are the measures to ensure service continuity in the event of unplanned absence by one or more security guards? (10 points) 2 Organisation of services in (30 points What measures will be deployed to – case of a serious incident minimum deal with a serious incident or major threshold crisis? (15 points) 50%) This criterion will enable the What human and material resources assessment of the organisation of the services by the tenderer would be deployed to intervene in the in case of a serious incident, shortest time limit and how would they including the different members be deployed? (5 points) of a consortium and the resort to subcontractors. What is the maximum intervention Tenderers will develop in detail time? (10 points) the organisation they propose and in particular provide detailed information for each of the questions. 3 Quality monitoring and (20 points How are the services monitored and – evaluation of services minimum evaluated in order to guarantee the threshold quality of the services provided? (20 This criterion will enable the 50%) points) assessment of the control measures applied to guarantee the quality of the services to be performed under this contract. 4 Tenderer's loyalty (20 points What measures will be implemented to – programme minimum motivate the guards to be deployed ? threshold (10 points) This criterion will enable the 50%) What incentives are foreseen for the assessment of the tenderer's guards to be deployed? (10 points) staff loyalty programme in order to ensure staff loyalty and motivation. Tenderers will describe any incentives granted to the security guards who would be deployed under this contract such as financial bonuses, allowances, promotion, training, medical coverage and any other initiatives designed to
Tenderers will develop in detail the organisation they propose and in particular provide detailed information for each of the questions. How does the proposed rotation/shift system fit with the service requirements? (5 points) What are the advantages of the organisation proposed compared with other alternatives? (5 points) What are the measures to ensure service continuity in the event of unplanned absence by one or more security guards? (10 points) 2 Organisation of services in case of a serious incident This criterion will enable the assessment of the organisation of the services by the tenderer in case of a serious incident, including the different members of a consortium and the resort to subcontractors. Tenderers will develop in detail the organisation they propose and in particular provide detailed information for each of the questions. (30 points – minimum threshold 50%) What measures will be deployed to deal with a serious incident or major crisis? (15 points) What human and material resources would be deployed to intervene in the shortest time limit and how would they be deployed? (5 points) What is the maximum intervention time? (10 points) 3 Quality monitoring and evaluation of services This criterion will enable the assessment of the control measures applied to guarantee the quality of the services to be performed under this contract. (20 points – minimum threshold 50%) How are the services monitored and evaluated in order to guarantee the quality of the services provided? (20 points) 4 Tenderer's loyalty programme This criterion will enable the assessment of the tenderer's staff loyalty programme in order to ensure staff loyalty and motivation. Tenderers will describe any incentives granted to the security guards who would be deployed under this contract such as financial bonuses, allowances, promotion, training, medical coverage and any other initiatives designed to (20 points – minimum threshold 50%) What measures will be implemented to motivate the guards to be deployed ? (10 points) What incentives are foreseen for the guards to be deployed? (10 points)
eeas-575-delmusv-ser-fwc_-_security_tender_specifications_1st_step_-_r_0.docx