Question 12 was designed to provide information awareness, usage and demand for the following 14 current and potential pharmacy services. The full descriptions used in the questionnaire are given below with details of current availability at Solihull pharmacies. Description Current availability Minor Ailments service (advice and support to eligible people and where Yes appropriate supply of medicines without the need for a prescription or purchase) Smoking cessation (service to support you in quitting smoking) Yes Emergency hormonal contraception (morning pill) Yes Early pregnancy testing Yes Disposal of unwanted medicines Yes End of Life / palliative care service Yes Language access service (advice and support to patients in a language Yes understood by them) NHS repeat prescription service (a service by which some patients are able to It is offered obtain supplies of their regular medication without the need to get a new prescription every time) Medicines use review (private discussion with your pharmacist about your It is offered medication to ensure you are getting the best from your medication) Vaccination programme (for seasonal flu, travel vaccines, childhood Flu –Yes immunisations) Others-No NHS Screening Services (e.g. Diabetes, HIV, Hepatitis C, Chlamydia) Chlamydia -Yes Hepatitis –Yes Diabetes/HIV- No Management of patients with Long Term Conditions (e.g. diabetes, asthma or No COPD) Improves a patient’s understanding and use of medicines NHS Health check Service (e.g. blood pressure or Cholesterol tests) No Phlebotomy (collection of blood samples) No Alcohol cessation service (help with alcohol misuse) No The structure used for Q12 is shown below. Unfortunately people did not respond to it as intended. Many people only ticked one option per service. Only 1 in 4 of those who said they had used a service also said they were aware of the service (It should be 100%). This misunderstanding occurred with both the paper and online survey. The data has consequently been adjusted; assuming awareness for all service users. The following chart compares the awareness and usage of the 14 services.
Question 12 was designed to provide information awareness, usage and demand for the following 14 current and potential pharmacy services. The full descriptions used in the questionnaire are given below with details of current availability at Solihull pharmacies. Description Current availability Minor Ailments service (advice and support to eligible people and where appropriate supply of medicines without the need for a prescription or purchase) Yes Smoking cessation (service to support you in quitting smoking) Yes Emergency hormonal contraception (morning pill) Yes Early pregnancy testing Yes Disposal of unwanted medicines Yes End of Life / palliative care service Yes Language access service (advice and support to patients in a language understood by them) Yes NHS repeat prescription service (a service by which some patients are able to obtain supplies of their regular medication without the need to get a new prescription every time) It is offered Medicines use review (private discussion with your pharmacist about your medication to ensure you are getting the best from your medication) It is offered Vaccination programme (for seasonal flu, travel vaccines, childhood immunisations) Flu –Yes Others-No NHS Screening Services (e.g. Diabetes, HIV, Hepatitis C, Chlamydia) Chlamydia -Yes Hepatitis –Yes Diabetes/HIV- No Management of patients with Long Term Conditions (e.g. diabetes, asthma or COPD) Improves a patient’s understanding and use of medicines No NHS Health check Service (e.g. blood pressure or Cholesterol tests) No Phlebotomy (collection of blood samples) No Alcohol cessation service (help with alcohol misuse) No The structure used for Q12 is shown below. Unfortunately people did not respond to it as intended. Many people only ticked one option per service. Only 1 in 4 of those who said they had used a service also said they were aware of the service (It should be 100%). This misunderstanding occurred with both the paper and online survey. The data has consequently been adjusted; assuming awareness for all service users. The following chart compares the awareness and usage of the 14 services.
Draft-Solihull-PNA1.docx