exceptional circumstances, the family must demonstrate they are experiencing multiple, significant barriers that directly impact their ability to access HCWA or Better Start early intervention services for their child. Further details on the Access Payment, including exceptional circumstances, are available in the Information Guide provided at . Families wishing to enquire the Access Payment should contact the Autism Advisor Service (for HCWA) or the RIS (for Better Start). Changes in diagnosis The Department has been made aware of a small number of cases where a child who met the diagnosis eligibility criteria upon registration was re-tested and found to no longer meet the criteria. In these cases, parents should contact the Early Intervention Helpdesk to advise of the change and the child will be exited from HCWA or Better Start. Transferring access between HCWA and Better Start Parents/carers of eligible children may wish to transfer across HCWA and Better Start based on access to specific therapies. In these cases parents should contact the Early Intervention Helpdesk for approval to transfer. Transferring to the NDIS It is the responsibility of every service provider to check each client’s eligibility and financial balance in the Online Financial Management System (FOFMS) before delivering a service. This will be particularly important in NDIS sites. As a client transitions to the NDIS, their Eligibility End Date will be changed on FOFMS to the date their plan is approved with the NDIS. Service providers must check whether their client remains eligible or has moved onto the NDIS by reviewing the client’s Eligibility End Date. HCWA and Better Start will not pay for services provided after the child’s Eligibility End Date. However, they will process claims for services provided prior to this date. Note: Once an Eligibility End Date has been changed, service providers do not have the authority to this date for any purpose. The Department is the only party permitted to make adjustments to this date. The Department will be monitoring clients who have transitioned where their Eligibility End Dates have been changed for the purpose of making claims. Any changes other than by those who are authorised will be investigated as potential acts of fraud against the Commonwealth. Frequently asked questions about the transition to the NDIS from HCWA and Better Start service providers and families are available on the Department’s website. Intervention Services Service providers must deliver evidence based early interventions that are focussed on contributing to the child’s ability to successfully transition to school and supporting the child’s early intervention plan. Only eligible interventions will be paid for by the
exceptional circumstances, the family must demonstrate they are experiencing multiple, significant barriers that directly impact their ability to access HCWA or Better Start early intervention services for their child. Further details on the Access Payment, including exceptional circumstances, are available in the Information Guide provided at . Families wishing to enquire the Access Payment should contact the Autism Advisor Service (for HCWA) or the RIS (for Better Start). Changes in diagnosis The Department has been made aware of a small number of cases where a child who met the diagnosis eligibility criteria upon registration was re-tested and found to no longer meet the criteria. In these cases, parents should contact the Early Intervention Helpdesk to advise of the change and the child will be exited from HCWA or Better Start. Transferring access between HCWA and Better Start Parents/carers of eligible children may wish to transfer across HCWA and Better Start based on access to specific therapies. In these cases parents should contact the Early Intervention Helpdesk for approval to transfer. Transferring to the NDIS It is the responsibility of every service provider to check each client’s eligibility and financial balance in the Online Financial Management System (FOFMS) before delivering a service. This will be particularly important in NDIS sites. As a client transitions to the NDIS, their Eligibility End Date will be changed on FOFMS to the date their plan is approved with the NDIS. Service providers must check whether their client remains eligible or has moved onto the NDIS by reviewing the client’s Eligibility End Date. HCWA and Better Start will not pay for services provided after the child’s Eligibility End Date. However, they will process claims for services provided prior to this date. Note: Once an Eligibility End Date has been changed, service providers do not have the authority to this date for any purpose. The Department is the only party permitted to make adjustments to this date. The Department will be monitoring clients who have transitioned where their Eligibility End Dates have been changed for the purpose of making claims. Any changes other than by those who are authorised will be investigated as potential acts of fraud against the Commonwealth. Frequently asked questions about the transition to the NDIS from HCWA and Better Start service providers and families are available on the Department’s website. Intervention Services Service providers must deliver evidence based early interventions that are focussed on contributing to the child’s ability to successfully transition to school and supporting the child’s early intervention plan. Only eligible interventions will be paid for by the
early_intervention_service_provider_panel_operational_guidelines_-_february_2015_1.docx