Produces output that is meets the requirements in G.7 and consistent with order and billing G.5 and Section J.2 CDIP and is details verified and accepted by GSA. Generates the detailed billing in The contractor shall demonstrate accordance with the Billing that the output of its billing data Invoice (BI) CDRL elements is consistent with the Properly handles usage-based orders entered into its ordering billing system and that the billing data Correctly calculates the AGF elements meet the requirements in due to GSA and produces the G.4 and G.5 and Section J.2 CDIP required AGF CDRLs and is verified and accepted by Provides accurate calculation of GSA. rounding and proration related Using the direct data exchange to Billing, Taxes, Fees and method defined in Sections Surcharges the contractor shall demonstrate that its ordering system can provide all required CDRLs including: 1) Billing Invoice 2) Billing Adjustment 3) Tax Detail 4) AGF Detail 5) AGF Electronic Funds Transfer Report 6) Inventory Reconciliation BSS-TS09 G.4.4 The contractor’s BSS properly The contractor shall demonstrate J.2.6 manages all dispute types with that its BSS can accept and issue appropriate handling for: disputes as well as tracking them to Government initiated disputes resolution. Contractor initiated disputes Using the direct data exchange Billing disputes method defined in Sections Inventory disputes the contractor shall SLA disputes demonstrate that its ordering system Dispute tracking and reporting can provide all required CDRLs including: 1) Dispute 2) Dispute Report BSS-TS10 G.8 The contractor’s BSS properly The contractor demonstrate that J.2.8 manages SLA Management: its BSS successfully tracks SLAs SLA Reporting with associated KPIs as well as SLA Credit Request handling reporting SLA performance and and response providing sufficient information to response to SLA Credit Requests. Using the direct data exchange method defined in Sections the contractor shall demonstrate that its ordering system can provide all required CDRLs including:
Produces output that is consistent with order and billing details Generates the detailed billing in accordance with the Billing Invoice (BI) CDRL Properly handles usage-based billing Correctly calculates the AGF due to GSA and produces the required AGF CDRLs Provides accurate calculation of rounding and proration related to Billing, Taxes, Fees and Surcharges meets the requirements in G.7 and G.5 and Section J.2 CDIP and is verified and accepted by GSA. The contractor shall demonstrate that the output of its billing data elements is consistent with the orders entered into its ordering system and that the billing data elements meet the requirements in G.4 and G.5 and Section J.2 CDIP and is verified and accepted by GSA. Using the direct data exchange method defined in Sections the contractor shall demonstrate that its ordering system can provide all required CDRLs including: 1) Billing Invoice 2) Billing Adjustment 3) Tax Detail 4) AGF Detail 5) AGF Electronic Funds Transfer Report 6) Inventory Reconciliation BSS-TS09 G.4.4 J.2.6 The contractor’s BSS properly manages all dispute types with appropriate handling for: Government initiated disputes Contractor initiated disputes Billing disputes Inventory disputes SLA disputes Dispute tracking and reporting The contractor shall demonstrate that its BSS can accept and issue disputes as well as tracking them to resolution. Using the direct data exchange method defined in Sections the contractor shall demonstrate that its ordering system can provide all required CDRLs including: 1) Dispute 2) Dispute Report BSS-TS10 G.8 J.2.8 The contractor’s BSS properly manages SLA Management: SLA Reporting SLA Credit Request handling and response The contractor demonstrate that its BSS successfully tracks SLAs with associated KPIs as well as reporting SLA performance and providing sufficient information to response to SLA Credit Requests. Using the direct data exchange method defined in Sections the contractor shall demonstrate that its ordering system can provide all required CDRLs including:
EIS%20RFP%20Section%20E_QTC_DRAFT_v5_2015-06-10.docx