Each process contains a number of steps Property name Number conceptualised by the authors Property name Name conceptualised by the authors Property name Description conceptualised by the authors Step Property name conceptualised by the authors Contact details Class property It relates class “step” with class “contact” E-services website (link to e-service Property name website) Type conceptualised by the Face to face authors () E-mail Post Phone Property name Name conceptualised by the authors URL Contact Address Phone Fax E-mail Property name Opening conceptualised by the authors
Each process contains a number of steps Step Number Property name conceptualised by the authors Name Property name conceptualised by the authors Description Property name conceptualised by the authors Contact details Property name conceptualised by the authors Class property It relates “step” class with “contact” class Contact Type E-services website (link to e-service website) Face to face E-mail Post Phone Property name conceptualised by the authors () Name Property name conceptualised by the authors URL Address Phone Fax E-mail Opening Property name conceptualised by the authors
D02-2.02%20-%20Definition%20and%20development%20of%20a%20data%20model%20for%20description%20of%20the%20services%20related%20to%20KBE-v0.29_0.docx