Key Partnerships Key Activities Value Customer Relationships Customer Segments are our Key Partners? What Key Activities do our What type of relationship For whom are we are our Key Suppliers? Propositions require? does each of our Customer creating Key Resources are we Our Distribution Channels? Segments expect us to establish Who are our most What acquiring from partners? Customer Relationships? and maintain with them? important customers? value do Key Activities do Streams? Which ones have we we partners perform? established? How are they deliver to integrated with the rest of our the business model? How costly are they? Which one of Key Resources Channels our What Key Resources do our which Channels do our Value Propositions require? Customer Segments want to be Our Distribution Channels? reached? problems Customer Relationships? are we reaching them now? are we Streams? are our Channels helping to integrated? Which ones work solve? best? What ones are most bundles of products and services are we offering to each Customer
Key Partnerships are our Key Partners? are our Key Suppliers? Key Resources are we acquiring from partners? Key Activities do partners perform? Key Activities What Key Activities do our Propositions require? Our Distribution Channels? Customer Relationships? Streams? Value What value do we deliver to the Which one of our problems are we helping to solve? What bundles of products and services are we offering to each Customer Customer Relationships What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How are they integrated with the rest of our business model? How costly are they? Customer Segments For whom are we creating Who are our most important customers? Key Resources What Key Resources do our Value Propositions require? Our Distribution Channels? Customer Relationships? Streams? Channels which Channels do our Customer Segments want to be reached? are we reaching them now? are our Channels integrated? Which ones work best? ones are most
DI_Toolkit_Guide.docx