Reduces risk and liability, Demonstrates that hospital staff members consider patient perspective important, Shows teamwork among hospital staff, Improves patient and family care experiences, Reassures patients and families that they know what to do and how to do it, and Prevents postdischarge complications and avoidable readmissions. DO: Slide 19 Play the video. ASK: What components of the IDEAL discharge planning process were captured in this video? What else could the health care team have done to ensure the patient and family member were involved? SAY: Slide 20 Hospitals must also have strategies in place to engage patients and families if an adverse event occurs. SAY: 21 There are three engagement strategies that a CUSP team should consider: Planning and design Everyday care
Reduces risk and liability, Demonstrates that hospital staff members consider patient perspective important, Shows teamwork among hospital staff, Improves patient and family care experiences, Reassures patients and families that they know what to do and how to do it, and Prevents postdischarge complications and avoidable readmissions. DO: Play the video. ASK: What components of the IDEAL discharge planning process were captured in this video? What else could the health care team have done to ensure the patient and family member were involved? Slide 19 SAY: Hospitals must also have strategies in place to engage patients and families if an adverse event occurs. Slide 20 SAY: There are three engagement strategies that a CUSP team should consider: Planning and design Everyday care 21
CUSP_Patient_Family_Engagement_Facilitator_Notes.docx