Action Responsibility Timeline Outcome Strategy 1.2 Inform 1.2.1 Continue to Lead: Social Annually Number of events / Council of support and Development activities offered in ongoing and expand the HCC partnership. emerging needs Disabilities of people with Issues Group. disabilities. 1.2.2 Use social Lead: Marketing Ongoing Increased awareness networking and of Council services, opportunities to Communications programs and festivals. engage with Supported by: Council services, Social programs and Development festivals. Leisure and Youth Services Learning Community 1.2.3 Lead: Human 2014 Increase Council staff Resources awareness to develop disability Supported by: information and awareness Social services in more training needs Development and accessible and and link training Customer Service disability friendly to My Hume formats. Review staff appraisal process. 1.2.4 Develop Lead: Social Ongoing Programs and and implement Development activities provided to programs and Supported by: increase staff activities that Leisure and engagement with increase Council Services; community and Officer interaction Aged Services; enhance Council with community Public Health; knowledge. members and Family and service providers. Children’s Services; Learning Community; and Customer Service 1.2.5 Explore Lead: Research 2012, Disability Snap Shot opportunities Supported by: ongoing includes HCC service within Council Social and program usage services to Development; data. improve data Family and collection to Children’s increase Services; Aged knowledge and Services and evidence of Public Health; and community Customer Service
Strategy Action Responsibility Timeline Outcome 1.2 Inform Council of ongoing and emerging needs of people with disabilities. 1.2.1 Continue to support and expand the HCC Disabilities Issues Group. Lead: Social Development Annually Number of events / activities offered in partnership. 1.2.2 Use social networking opportunities to engage with Council services, programs and festivals. Lead: Marketing and Communications Supported by: Social Development Leisure and Youth Services Learning Community Ongoing Increased awareness of Council services, programs and festivals. 1.2.3 Council staff disability awareness training needs and link training to My Hume Review staff appraisal process. Lead: Human Resources Supported by: Social Development and Customer Service 2014 Increase awareness to develop information and services in more accessible and disability friendly formats. 1.2.4 Develop and implement programs and activities that increase Council Officer interaction with community members and service providers. Lead: Social Development Supported by: Leisure and Services; Aged Services; Public Health; Family and Children’s Services; Learning Community; and Customer Service Ongoing Programs and activities provided to increase staff engagement with community and enhance Council knowledge. 1.2.5 Explore opportunities within Council services to improve data collection to increase knowledge and evidence of community Lead: Research Supported by: Social Development; Family and Children’s Services; Aged Services and Public Health; and Customer Service 2012, ongoing Disability Snap Shot includes HCC service and program usage data.
disability_action_plan_2012-2016.docx