Dynamics CRM Online to address our need “We Overview for MIS and data analysis for better decision making. Country or region: India Industry: Education We also wanted to provide a high level of support to our customers, who are demanding, and want Customer Profile EGE Global Education, a global network of continuous update about their application status.” higher education consultants, enable students to pursue international education Rajiv Gupta, Chief Executive Officer, EGE Global Education that best meets their individual career aspirations. A global, trusted education consultant, EGE Global offers an objective, expert assessment of a student’s unique educational Business Situation The organization tried its best to manage needs. Challenged by the diverse needs of students, and leads, co-relate students’ information to changing admission criteria at universities and courses offered, the courses offered by universities using a local solution and Excel spreadsheets. decision makers at EGE decided to deploy Microsoft Dynamics CRM However, it was too time consuming to help Online. Trident Global Business Services, a unit of Microsoft® the business scale quickly. Certified Partner, Trident Information Systems deployed the Solution solution. The organization's effectiveness and productivity has With the help of Trident Global Business Services, EGE deployed Microsoft increased by streamlining operations and increasing efficiency Dynamics CRM Online to attain new levels through a single application. The management now makes faster, of user productivity and collaboration amongst teams. The new business solution smarter decisions, using real time dashboards delivering up-to-date optimized the efficiency levels. data about its business. The new solution helps to meet specific Benefits business needs with optimal performance and a low total cost of Unlimited reports in no time at all ownership. Customer satisfaction positively impacts revenue Improves decision making Increases productivity
Overview Country or region: India Industry: Education Customer Profile EGE Global Education, a global network of higher education consultants, enable students to pursue international education that best meets their individual career aspirations. Business Situation The organization tried its best to manage leads, co-relate students’ information to the courses offered by universities using a local solution and Excel spreadsheets. However, it was too time consuming to help the business scale quickly. Solution With the help of Trident Global Business Services, EGE deployed Microsoft Dynamics CRM Online to attain new levels of user productivity and collaboration amongst teams. The new business solution optimized the efficiency levels. Benefits Unlimited reports in no time at all Customer satisfaction positively impacts revenue Improves decision making Increases productivity “We Dynamics CRM Online to address our need for MIS and data analysis for better decision making. We also wanted to provide a high level of support to our customers, who are demanding, and want continuous update about their application status.” Rajiv Gupta, Chief Executive Officer, EGE Global Education A global, trusted education consultant, EGE Global offers an objective, expert assessment of a student’s unique educational needs. Challenged by the diverse needs of students, and admission criteria at universities and courses offered, decision makers at EGE decided to deploy Microsoft Dynamics CRM Online. Trident Global Business Services, a unit of Microsoft® Certified Partner, Trident Information Systems deployed the solution. The organization's effectiveness and productivity has increased by streamlining operations and increasing efficiency through a single application. The management now makes faster, smarter decisions, using real time dashboards delivering up-to-date data about its business. The new solution helps to meet specific business needs with optimal performance and a low total cost of ownership. changing
EGE_CRMOnline.docx