European Commission ISA Work – Programme; – A public service is a service rendered by a Federated catalogue of public administration to either business public services; D2.2 Public Service (A2B), citizens (A2C) or other public Phase II Final report – administrations (A2A). WP 2: Requirements and Scenarios; Version 0.1 June 2013 European Commission – ISA Work Programme; DIGIT – A service is a resource that represents the Federated catalogue of capability to bring a certain outcome and public services; D2.2 Service value to the service requester and is Phase II Final report – enabled by the service provider. WP 2: Requirements and Scenarios; Version 0.1 June 2013 The concept Services of general (economic) European Commission interest (SG(E)I) is an official term used by ISA Work – the European Union for all services that are Programme; DIGIT – of specific interest to society. This includes Federated catalogue of Services of general all public services. The scope of the SGIs is public services; D2.2 interest broader than the scope of the public Phase II Final report – services in this document and can also WP 2: Requirements include services which are often, but not and Scenarios; always, in hands of private companies (e.g. Version 0.1 water, electricity, mail). June 2013 Population of the Services Directory A certain stage in the business lifecycle with with Information Business Event which a bundle of public services is Related to the New associated. Professions, V1.0; SPOCS An Event comprises the major categories through which any business carries out its business activities and interaction with Public Services Broker Business Government. There are 12 Events in the Study, BASIS 2001 proposed Business Access Model which are a combination of lifecycle, business functions and services. Metaphor used to denote a specific situation or event in the life of a citizen or a life cycle Todorovski et al., Life Event of an organization that requires a set of 2006. public services to be performed. Components of the business life cycle. They Linking up Europe: the are, in effect, life events for enterprises. Importance of Typical examples of business episodes Interoperability for Business Episode include starting a business, employing staff, eGovernment acquiring a licence, statutory returns, Services. European taxation, closing/selling a business. Communities, 2003
Public Service A public service is a service rendered by a public administration to either business (A2B), citizens (A2C) or other public administrations (A2A). European Commission – ISA Work Programme; – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Service A service is a resource that represents the capability to bring a certain outcome and value to the service requester and is enabled by the service provider. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Services of general interest The concept Services of general (economic) interest (SG(E)I) is an official term used by the European Union for all services that are of specific interest to society. This includes all public services. The scope of the SGIs is broader than the scope of the public services in this document and can also include services which are often, but not always, in hands of private companies (e.g. water, electricity, mail). European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Business Event A certain stage in the business lifecycle with which a bundle of public services is associated. Population of the Services Directory with Information Related to the New Professions, V1.0; SPOCS Business An Event comprises the major categories through which any business carries out its business activities and interaction with Government. There are 12 Events in the proposed Business Access Model which are a combination of lifecycle, business functions and services. Public Services Broker Study, BASIS 2001 Life Event Metaphor used to denote a specific situation or event in the life of a citizen or a life cycle of an organization that requires a set of public services to be performed. Todorovski et al., 2006. Business Episode Components of the business life cycle. They are, in effect, life events for enterprises. Typical examples of business episodes include starting a business, employing staff, acquiring a licence, statutory returns, taxation, closing/selling a business. Linking up Europe: the Importance of Interoperability for eGovernment Services. European Communities, 2003
D02.02%20-%20Definition%20and%20development%20of%20a%20data%20model%20for%20description%20of%20the%20services%20related%20to%20KBE-v0.37.docx