Ability to work under pressure IT software packages and to deadlines such as Publisher and Excellent interpersonal and use of client communication skills, databases, such as including good written skills. Ability to manage budgetary and resource management Ability to identify and plan a continuous personal development programme. Ability to build strong relationships, internally and externally Proficient use of Microsoft Office software and bespoke IT systems. Knowledge Good understanding of Knowledge of social issues facing homeless and housing sector, vulnerable adults. including supported Good knowledge of the types housing and of trauma that homeless homelessness, or be people may have willing to develop such experienced and how knowledge trauma may affect Knowledge of private homeless individuals. rented sector including Good understanding of the HMOs or be willing to criminal justice system as it develop such affects offenders in the knowledge. community and how Knowledge of developing offenders are managed a psychologically within a community setting. informed environment, Health and Safety and/or willingness to responsibilities within a learn and develop one. supported housing Knowledge of services environment that are underpinned Good knowledge of by trauma informed identifying safeguarding care principles, or concerns and processes for willingness to learn reporting Safeguarding about these. concerns Good knowledge of Good Understanding of substance misuse fairness, equality and services diversity. Good understanding of strengths based assessment tools and approaches. Values The desire to make a difference to the lives of vulnerable groups and to be part of a team to deliver effective results for the clients and the organisation.
Ability to work under pressure and to deadlines Excellent interpersonal and communication skills, including good written skills. Ability to manage budgetary and resource management Ability to identify and plan a continuous personal development programme. Ability to build strong relationships, internally and externally Proficient use of Microsoft Office software and bespoke IT systems. IT software packages such as Publisher and use of client databases, such as Knowledge Good understanding of issues facing homeless and vulnerable adults. Good knowledge of the types of trauma that homeless people may have experienced and how trauma may affect homeless individuals. Good understanding of the criminal justice system as it affects offenders in the community and how offenders are managed within a community setting. Health and Safety responsibilities within a supported housing environment Good knowledge of identifying safeguarding concerns and processes for reporting Safeguarding concerns Good Understanding of fairness, equality and diversity. Knowledge of social housing sector, including supported housing and homelessness, or be willing to develop such knowledge Knowledge of private rented sector including HMOs or be willing to develop such knowledge. Knowledge of developing a psychologically informed environment, and/or willingness to learn and develop one. Knowledge of services that are underpinned by trauma informed care principles, or willingness to learn about these. Good knowledge of substance misuse services Good understanding of strengths based assessment tools and approaches. Values The desire to make a difference to the lives of vulnerable groups and to be part of a team to deliver effective results for the clients and the organisation.
Deputy-Head-of-Services-2018_JD-PS_Feb-2018.docx