DIAP Outcome 1 Attitudes and behaviours – No. Action Key Performance Indicators Responsibility Timeframe 1.1 Court Services staff complete & 100% of staff complete training annually Court Services 30 June 2016 ‘Disability Flexible Service Delivery’ e-learning module then annually every twelve months 1.2 Work with Courts and Tribunal Services Updated Court staff and Client Service Court Services June 2016 operational training to include the following Skills Training topics in the Court Staff and Client Service Skills training: the infrared hearing assistance kits understanding of using Auslan interpreters service provision to clients who are blind or who have a vision impairment 1.3 All Registrars and Senior Registrars have 100% of Registrar and Senior Registrar Court Services June 2016 an achievement plan that includes a key Achievement include an performance indicator related to accountability to: engagement with local disability groups Engage with Disability Advocacy/Service groups in their communities Invite Disability Advocacy/Service groups to Court User Forums Develop a Disability Inclusion Action plan for their location and progress are reported quarterly in the standard business reports 1.4 Communications on accessing AccessLink Information is presented to Registrars Court Services June 2016 are prepared and presented to all Court via a telecommunications presentation Services staff Registrars present information on AccessLink to all staff 1.5 Conduct disability awareness training for Number of staff trained Corrective Services Ongoing staff working with offenders in community Number of courses run NSW and custody
DIAP Outcome 1 – Attitudes and behaviours No. Action Key Performance Indicators Responsibility Timeframe 1.1 Court Services staff complete ‘Disability & Flexible Service Delivery’ e-learning module every twelve months 100% of staff complete training annually Court Services 30 June 2016 then annually 1.2 Work with Courts and Tribunal Services operational training to include the following topics in the Court Staff and Client Service Skills training: the infrared hearing assistance kits understanding of using Auslan interpreters service provision to clients who are blind or who have a vision impairment Updated Court staff and Client Service Skills Training Court Services June 2016 1.3 All Registrars and Senior Registrars have an achievement plan that includes a key performance indicator related to engagement with local disability groups 100% of Registrar and Senior Registrar Achievement include an accountability to: Engage with Disability Advocacy/Service groups in their communities Invite Disability Advocacy/Service groups to Court User Forums Develop a Disability Inclusion Action plan for their location and progress are reported quarterly in the standard business reports Court Services June 2016 1.4 Communications on accessing AccessLink are prepared and presented to all Court Services staff Information is presented to Registrars via a telecommunications presentation Registrars present information on AccessLink to all staff Court Services June 2016 1.5 Conduct disability awareness training for staff working with offenders in community and custody Number of staff trained Number of courses run Corrective Services NSW Ongoing
DeptofJustice%20DIAP2015Final.docx