Components of the business life cycle. They Linking up Europe: the are, in effect, life events for enterprises. Importance of Typical examples of business episodes Interoperability for Business Episode include starting a business, employing staff, eGovernment acquiring a licence, statutory returns, Services. European taxation, closing/selling a business. Communities, 2003 An Episode is a sub-categorisation of Events and is essentially a more defined classification of key business activities and Public Services Broker Business Episode Government interactions. 105 unique BASIS 2001 Episodes were defined as sub-categories of the 12 Events. The complete set of services that is managed by a service provider. The service portfolio is used to manage the entire lifecycle of all services, and includes ITIL® 2011 glossary Service Portfolio categories: service pipeline (proposed or in and abbreviations development), service catalogue (live or available for deployment), and retired services. A database or structured document with information about all live services, including those available for deployment. The service catalogue is part of the service portfolio and ITIL® 2011 glossary Service Catalogue contains information about two types of and abbreviations service: customer-facing services; and supporting services required by the service provider to deliver customer-facing services. European Commission A catalogue of public services is a collection ISA Work – of descriptions of public services that are Programme; DIGIT – provided by a public administration at any Federated catalogue of Catalogue of Public administrative level (i.e. local, regional, public services; D2.2 Services national or pan-European). These Phase II Final report – descriptions are created following a WP 2: Requirements common data model for representing public and Scenarios; services. Version 0.1 June 2013 European Commission ISA Work – An eService (or a digital public service), in Programme; – the EU context, is (part of) a public service Federated catalogue of that is made available electronically via an public services; D2.2 eService e-Government portal. The administrative Phase II Final report – procedures can be completed via a user WP 2: Requirements interface which is available on the Web. and Scenarios; Version 0.1 June 2013
Business Episode Components of the business life cycle. They are, in effect, life events for enterprises. Typical examples of business episodes include starting a business, employing staff, acquiring a licence, statutory returns, taxation, closing/selling a business. Linking up Europe: the Importance of Interoperability for eGovernment Services. European Communities, 2003 Business Episode An Episode is a sub-categorisation of Events and is essentially a more defined classification of key business activities and Government interactions. 105 unique Episodes were defined as sub-categories of the 12 Events. Public Services Broker BASIS 2001 Service Portfolio The complete set of services that is managed by a service provider. The service portfolio is used to manage the entire lifecycle of all services, and includes categories: service pipeline (proposed or in development), service catalogue (live or available for deployment), and retired services. ITIL® 2011 glossary and abbreviations Service Catalogue A database or structured document with information about all live services, including those available for deployment. The service catalogue is part of the service portfolio and contains information about two types of service: customer-facing services; and supporting services required by the service provider to deliver customer-facing services. ITIL® 2011 glossary and abbreviations Catalogue of Public Services A catalogue of public services is a collection of descriptions of public services that are provided by a public administration at any administrative level (i.e. local, regional, national or pan-European). These descriptions are created following a common data model for representing public services. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 eService An eService (or a digital public service), in the EU context, is (part of) a public service that is made available electronically via an e-Government portal. The administrative procedures can be completed via a user interface which is available on the Web. European Commission – ISA Work Programme; – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013
D02.02%20-%20Definition%20and%20development%20of%20a%20data%20model%20for%20description%20of%20the%20services%20related%20to%20KBE-v0.22.docx