Delivery Overview for Supply Chain Warehouse Operative Level 2 Apprenticeship (Inclusive of Level 2 Certificate in Warehouse and Storage) This course will be achieved over a 13 month period, below is an example programme. All learners have an individual learning plan to meet their exact needs, and employers can choose to change some of the optional units. Period Unit Name Length Delivery model Key modules delivered through Training Workshops 1 Induction 1 Day Work Based Development Coach visit Complete enrolment paperwork On-line English & Maths assessment E-Portfolio/BKSB demonstration Study Skills Webinar Initial assessments Assessment overview Month 2 Health, Safety and Security at 1 Day Mandatory Offsite Training Workshop Work Professional discussion Legislations and regulations Short answer test Handling materials and Assignment equipment Webinar support Mechanical Handling Equipment Pre shift Checks Safe monitoring operations Load safety and pedestrian safety Platforms, lofts and roof areas Different types of Trucks 3 1 Day Working relationships, roles Mandatory Offsite Training Workshop and structures Professional discussion Roles within the Warehouse Short answer test sector Webinar support Career Pathways Communication Teamwork IT & stock taking Microsoft software Own IT systems Housekeeping Minimising waste & monitoring stock Month 4 Customer Service Vision, 1 Day Mandatory Offsite Training Workshop Objectives of the Professional Discussion Who are the customers? Reflective account of dealing with Effective customer relations complaints Identifying customer needs Webinar to support Customer enquiries Effects of poor communication & poor service Customer complaints Reporting and recording systems Key Modules delivered in the Workplace Month 1 Personal Development Within Work Based Development Coach Ongoing (Personal organisation) monthly monthly visits (Developing-Self) Work Based Portfolio of evidence Create PDP with SMART targets Development Work Observations & Testimonies in-line with own and coach visits Performance Review & Self Reflection organisational objectives. Resource & Research Library and Identify training opportunities Learning Videos on our VLE (Being open to feedback) Mock Tests and Feedback Other modules delivered in the Workplace to measure Skills & Behaviours
Delivery Overview for Supply Chain Warehouse Operative Level 2 Apprenticeship (Inclusive of Level 2 Certificate in Warehouse and Storage) This course will be achieved over a 13 month period, below is an example programme. All learners have an individual learning plan to meet their exact needs, and employers can choose to change some of the optional units. Period Unit Name Length Delivery model Key modules delivered through Training Workshops 1 Induction Complete enrolment paperwork E-Portfolio/BKSB demonstration Initial assessments Assessment overview 1 Day Work Based Development Coach visit On-line English & Maths assessment Study Skills Webinar Month 2 Health, Safety and Security at Work Legislations and regulations Handling materials and equipment Mechanical Handling Equipment Pre shift Checks Safe monitoring operations Load safety and pedestrian safety Platforms, lofts and roof areas Different types of Trucks 1 Day Mandatory Offsite Training Workshop Professional discussion Short answer test Assignment Webinar support 3 Working relationships, roles and structures Roles within the Warehouse sector Career Pathways Communication Teamwork IT & stock taking Microsoft software Own IT systems Housekeeping Minimising waste & monitoring stock 1 Day Mandatory Offsite Training Workshop Professional discussion Short answer test Webinar support Month 4 Customer Service Vision, Objectives of the Who are the customers? Effective customer relations Identifying customer needs Customer enquiries Effects of poor communication & poor service Customer complaints Reporting and recording systems 1 Day Mandatory Offsite Training Workshop Professional Discussion Reflective account of dealing with complaints Webinar to support Key Modules delivered in the Workplace Month 1 Ongoing Personal Development (Personal organisation) (Developing-Self) Create PDP with SMART targets in-line with own and organisational objectives. Identify training opportunities (Being open to feedback) Within monthly Work Based Development coach visits Work Based Development Coach monthly visits Portfolio of evidence Work Observations & Testimonies Performance Review & Self Reflection Resource & Research Library and Learning Videos on our VLE Mock Tests and Feedback Other modules delivered in the Workplace to measure Skills & Behaviours
Deere%20Appenticeships%20Supplychain%20warehouse%20operative.docx