No. Action Timescale Led By Outcomes Summary progress against actions (include outcome measures where (RAG) relevant) Improve NHS emergency response to mental health crisis Street Triage Pilot 2014/15 DCCG Anyone experiencing a mental health All 3 service components have been put in GREEN crisis will receive an immediate place Implement a response, feel listened to, receive the Evaluation Frameworks for each element of model of liaison most effective care for their diagnosis the pathway are being developed that will and diversion and have a recovery focused outcome measure outputs, partnership arrangements 1. and most importantly, patient reported Telephone crisis outcome measures across all age ranges – clinical triage will be operational in the Doncaster ‘Hub’ Social services’ contribution to mental health crisis services Anyone who is experiencing a mental AMBER health crisis which is being Doncaster Plan to re-commission/re-provide community Step-down beds & exacerbated due to their social 1. 2015/16 based support during 2015/16 in partnership Integrated Care circumstances will receive appropriate CCG with the Local Authority multi-agency assessment, treatment and care appropriate to their needs The Crisis Hub will provide this service Social Prescribing Model for Doncaster has GREEN which has been specified to include been commissioned using the Better Care Advice and access to social care support, peer led Fund Support function support groups, patient advocates, 2015/16 DMBC to be provided via guided self-management, 2. the Crisis Hub housing/accommodation and floating support and debt management advice and advocacy. The Crisis Assessment Service/Hub has local AMBER Crisis A joint assessment and case operation policies between RDASH and DMBC Assessment 2015/16 management approach will be in place with integrated systems to deliver unified day Service between health and social care. to day management, joint staffing and joint 3. case management.
No. Action Timescale Led By Outcomes Summary progress against actions (include outcome measures where relevant) (RAG) Improve NHS emergency response to mental health crisis 1. Street Triage Pilot Implement a model of liaison and diversion Telephone crisis clinical triage will be operational in the Doncaster ‘Hub’ 2014/15 DCCG Anyone experiencing a mental health crisis will receive an immediate response, feel listened to, receive the most effective care for their diagnosis and have a recovery focused outcome All 3 service components have been put in place Evaluation Frameworks for each element of the pathway are being developed that will measure outputs, partnership arrangements and most importantly, patient reported outcome measures – across all age ranges GREEN Social services’ contribution to mental health crisis services 1. Step-down beds & Integrated Care 2015/16 Doncaster CCG Anyone who is experiencing a mental health crisis which is being exacerbated due to their social circumstances will receive appropriate multi-agency assessment, treatment and care appropriate to their needs Plan to re-commission/re-provide community based support during 2015/16 in partnership with the Local Authority AMBER 2. Advice and Support function to be provided via the Crisis Hub 2015/16 DMBC The Crisis Hub will provide this service which has been specified to include access to social care support, peer led support groups, patient advocates, guided self-management, housing/accommodation and floating support and debt management advice and advocacy. Social Prescribing Model for Doncaster has been commissioned using the Better Care Fund GREEN 3. Crisis Assessment Service 2015/16 A joint assessment and case management approach will be in place between health and social care. The Crisis Assessment Service/Hub has local operation policies between RDASH and DMBC with integrated systems to deliver unified day to day management, joint staffing and joint case management. AMBER
Doncaster-Crisis-Care-Concordat-Version-4.docx