alert the right external agencies to concerns that affect people’s health and wellbeing? EFFECTIVE What evidence do you What action or change will What resource will you need? have? you make? (people or tool) E1 How do people receive effective care, which is based on best practice, from staff who have the knowledge and skills they need to carry out their roles and responsibilities? Are people supported to have their assessed needs, preferences and choices met by staff with the necessary skills and knowledge? Do staff have effective support, induction, supervision, appraisal and training? Does the service have links with organisations that provide
alert the right external agencies to concerns that affect people’s health and wellbeing? EFFECTIVE What evidence do you have? What action or change will you make? What resource will you need? (people or tool) E1 How do people receive effective care, which is based on best practice, from staff who have the knowledge and skills they need to carry out their roles and responsibilities? Are people supported to have their assessed needs, preferences and choices met by staff with the necessary skills and knowledge? Do staff have effective support, induction, supervision, appraisal and training? Does the service have links with organisations that provide
CQC-key-lines-of-enquiry-for-community-services-evidence-and-action-plan.docx