the drill during the transition to the day shift. The midnight shift supervisor specifically decided to drill at the shift change in order to help train the day shift’s warning officers for a ballistic missile defense scenario at a time when it would be challenging to properly respond. At 8:00 a.m., Hawaii Standard Time, the Hawaii Emergency Management Agency conducted its a regularly scheduled shift change. When the supervisor of the day shift entered the agency, the supervisor of the midnight shift orally communicated the intention to conduct the ballistic missile preparedness drill. But there was a miscommunication. The incoming day shift supervisor thought that the midnight shift supervisor intended to conduct a drill for the midnight shift warning officers only (those ending their shift) not for the day shift officers (those – beginning their shift). As a result, the day shift supervisor was not in the proper location to supervise the day shift warning officers when the ballistic missile defense drill was initiated. At 8:05 a.m., the midnight supervisor initiated the drill by placing a call to the day shift warning officers, pretending to be U.S. Pacific Command. The supervisor played a recorded message over the phone. The recording began by saying exercise, exercise,” “exercise, language that is consistent with the beginning of the script for the drill. After that, however, the recording did not follow the Hawaii Emergency Management Agency’s standard operating procedures for this drill. Instead, the recording included language scripted for use in an Emergency Alert System message for an actual live ballistic missile alert. It thus included the sentence is not a drill.” The recording ended by saying again, exercise, “this “exercise, exercise.” Three on-duty warning officers in the agency’s watch center received this message, simulating a call from U.S. Pacific Command on speakerphone.
the drill during the transition to the day shift. The midnight shift supervisor specifically decided to drill at the shift change in order to help train the day shift’s warning officers for a ballistic missile defense scenario at a time when it would be challenging to properly respond. At 8:00 a.m., Hawaii Standard Time, the Hawaii Emergency Management Agency conducted its a regularly scheduled shift change. When the supervisor of the day shift entered the agency, the supervisor of the midnight shift orally communicated the intention to conduct the ballistic missile preparedness drill. But there was a miscommunication. The incoming day shift supervisor thought that the midnight shift supervisor intended to conduct a drill for the midnight shift warning officers only (those ending their shift) – not for the day shift officers (those beginning their shift). As a result, the day shift supervisor was not in the proper location to supervise the day shift warning officers when the ballistic missile defense drill was initiated. At 8:05 a.m., the midnight supervisor initiated the drill by placing a call to the day shift warning officers, pretending to be U.S. Pacific Command. The supervisor played a recorded message over the phone. The recording began by saying “exercise, exercise, exercise,” language that is consistent with the beginning of the script for the drill. After that, however, the recording did not follow the Hawaii Emergency Management Agency’s standard operating procedures for this drill. Instead, the recording included language scripted for use in an Emergency Alert System message for an actual live ballistic missile alert. It thus included the sentence “this is not a drill.” The recording ended by saying again, “exercise, exercise, exercise.” Three on-duty warning officers in the agency’s watch center received this message, simulating a call from U.S. Pacific Command on speakerphone.
DOC-348923A2.docx