Manuel at a coffee shop. He greets each customer with eye contact and a warm If 20. “hello.” the order takes a few minutes, he acknowledges the customer wait time and apologizes for any inconvenience. Manuel displays a high level of ______. successful interactive a. b. speaking savvy c. socially constructive communication d. communication competence ANS: D PTS: 1 DIF: Hard REF: Communication Competence OBJ: 1-4 Describe metaphors used to describe communication. COG: Application Which of the following does NOT fall under one’s field of experience that is brought into 21. communication? a. Backgrounds Perceptions b. c. Attitudes d. Dreams ANS: D PTS: 1 DIF: Hard REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Application The interaction metaphor can be described as of the following? 22. a. Communication shapes and creates the larger social realities in which we operate. b. A source sends a message through a channel to a receiver in a linear transfer of information. c. Communication is a two-way process involving feedback and fields of experience. d. Communication involves transactions and exchanges that impact the people involved. ANS: C PTS: 1 DIF: Medium REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Comprehension of the following metaphors was developed first? 23. Social construction metaphor a. b. Interaction metaphor c. Transmission metaphor d. Transaction metaphor ANS: C PTS: 1 DIF: Medium REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Comprehension Communication as transmission describes communication as a ______, ______ transfer of 24. information. a. linear, one-way linear, two-way b. c. circular, one-way d. circular, two-way ANS: A PTS: 1 DIF: Medium REF: Communication Metaphors
20. Manuel at a coffee shop. He greets each customer with eye contact and a warm “hello.” If the order takes a few minutes, he acknowledges the customer wait time and apologizes for any inconvenience. Manuel displays a high level of ______. a. successful interactive b. speaking savvy c. socially constructive communication d. communication competence ANS: D PTS: 1 DIF: Hard REF: Communication Competence OBJ: 1-4 Describe metaphors used to describe communication. COG: Application 21. Which of the following does NOT fall under one’s field of experience that is brought into communication? a. Backgrounds b. Perceptions c. Attitudes d. Dreams ANS: D PTS: 1 DIF: Hard REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Application 22. The interaction metaphor can be described as of the following? a. Communication shapes and creates the larger social realities in which we operate. b. A source sends a message through a channel to a receiver in a linear transfer of information. c. Communication is a two-way process involving feedback and fields of experience. d. Communication involves transactions and exchanges that impact the people involved. ANS: C PTS: 1 DIF: Medium REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Comprehension 23. of the following metaphors was developed first? a. Social construction metaphor b. Interaction metaphor c. Transmission metaphor d. Transaction metaphor ANS: C PTS: 1 DIF: Medium REF: Communication Metaphors OBJ: 1-4 Describe metaphors used to describe communication. COG: Comprehension 24. Communication as transmission describes communication as a ______, ______ transfer of information. a. linear, one-way b. linear, two-way c. circular, one-way d. circular, two-way ANS: A PTS: 1 DIF: Medium REF: Communication Metaphors
Edwards2e_tb01_1.docx