and corporately as required. The impact is major to catastrophic and the likelihood remains possible. Key Performance Indicator notes n/a Resources Andy Brown – Overview The Resources service comprises the Finance and HR&OD functions of the Council. The service over achieved its saving target of £0.581m for 2016/17 and returned an underspend of £0.354m against a budget of £9.080m in line with the forecast position at Q3. The underspend is a result of early delivery of savings, active vacancy management and additional income generation across the service. Monitoring operational indicators - Only 38% of all reports requiring finance clearance were received by the deadline, potentially causing a knock on delay for reporting into members. The level of debt at the end of Q4 has reduced and debt collection levels for the year were above target at 94% for debt collected within 90 days and 98.65% for debt collected within 365 days. Cash held at year end was £153m against a minimum target of £75m. Other Information - A quick year-end financial close was achieved and preparation of the statutory accounts is well underway with a target to complete by the end of May. Capacity at senior manager level remains a key concern and risk for the service with high level projects being engaged upon right across the Council, this is in addition to normal business as usual which in itself would prove demanding this time of year e.g. ongoing Council wide projects, financial close, business and financial planning, Q4 reporting. Key Performance Indicator notes Red Performance Indicators Nos of Apprenticeships: 42 against a target of 50 due to 3 additional leavers along with the decision to commence starts in 2017/18 to maximise the new levy funds which commence from April 2017. Council wide sickness absence: Outturn position is slightly worse than the Q3 position with an overall absence rate for the year of 4.27% (about 9.5 working days per FTE per annum) against a target of 4%. Sickness rates for the service are very low compared to the Council average, but active management is taken at SMT level to ensure this is effectively managed. Individual directorate positions are: Public Health 2% (4.5 working days) Customer and Support Services 2.9% (6.6 working days) Economic Growth and Development 2.5% (5.6 working days) Neighbourhoods 4.3% (9.6 working days)
and corporately as required. The impact is major to catastrophic and the likelihood remains possible. Key Performance Indicator notes n/a Resources – Andy Brown Overview The Resources service comprises the Finance and HR&OD functions of the Council. The service over achieved its saving target of £0.581m for 2016/17 and returned an underspend of £0.354m against a budget of £9.080m in line with the forecast position at Q3. The underspend is a result of early delivery of savings, active vacancy management and additional income generation across the service. Monitoring operational indicators - Only 38% of all reports requiring finance clearance were received by the deadline, potentially causing a knock on delay for reporting into members. The level of debt at the end of Q4 has reduced and debt collection levels for the year were above target at 94% for debt collected within 90 days and 98.65% for debt collected within 365 days. Cash held at year end was £153m against a minimum target of £75m. Other Information - A quick year-end financial close was achieved and preparation of the statutory accounts is well underway with a target to complete by the end of May. Capacity at senior manager level remains a key concern and risk for the service with high level projects being engaged upon right across the Council, this is in addition to normal business as usual which in itself would prove demanding this time of year e.g. ongoing Council wide projects, financial close, business and financial planning, Q4 reporting. Key Performance Indicator notes Red Performance Indicators Nos of Apprenticeships: 42 against a target of 50 due to 3 additional leavers along with the decision to commence starts in 2017/18 to maximise the new levy funds which commence from April 2017. Council wide sickness absence: Outturn position is slightly worse than the Q3 position with an overall absence rate for the year of 4.27% (about 9.5 working days per FTE per annum) against a target of 4%. Sickness rates for the service are very low compared to the Council average, but active management is taken at SMT level to ensure this is effectively managed. Individual directorate positions are: Public Health 2% (4.5 working days) Customer and Support Services 2.9% (6.6 working days) Economic Growth and Development 2.5% (5.6 working days) Neighbourhoods 4.3% (9.6 working days)
cpr-service-performance-q4.docx