We also require all employees to complete the Equal Employment Two matters of improper conduct—engaging in Opportunity (EEO) awareness course, which covers aspects of inappropriate email communications ethics and integrity. One matter of improper conduct—inappropriate conduct Freedom of information towards a colleague Two matters have been reported to the Corruption and A description of the types of information and documents the Crime Commission relating to the possible misconduct of department holds and how to access information under the DAFWA officers. Freedom of Information Act 1992 is contained in our FOI Significant action taken to monitor and ensure compliance information statement. The statement is reviewed annually and is included: made available to the public on the department’s website. The internal policies were reviewed and updated to ensure number of FOI applications received in 2011/12 was similar to the consistency with changes to the legislative instruments previous year. Most applications related to regulatory matters under that regulate public sector employment and two new a range of statutes administered by the department. 2011/12 Commissioner’s Instructions (Employment Standard and Filling a Public Sector Vacancy). Relevant staff attended Applications carried over 4 briefings on the changes to the legislative requirements New applications received 21 Contact Officer and Grievance Officer network updated Total applications 25 and officers trained bi-annually Application outcome Accountable and Ethical Decision Making training Applications transferred in full 3 program continued Applications withdrawn 1 Staff not compliant with the department’s mandatory Applications processed 20 training requirements have been advised in writing that Total applications completed 24 training is to be completed within a specified timeframe. Applications outstanding at 30 June 1 Ethics and integrity Application types Personal information requests 1 The department promotes ethical behaviour and integrity. For all Non-personal information requests 20 new employees, an online induction course contains modules on Request to amend personal information 0 ethics, integrity and the requirements of the Public Interest Disclosure Act 2003 (PID). It is compulsory for all new employees to Complaints handling satisfactorily complete these modules. The department recognises that appropriate attention to the concerns of clients is an essential component of successful In addition, our mandatory online training course in Accountable service delivery. Our Customer Compliments and and Ethical Decision Making has had excellent uptake since its Complaints policy helps to ensure complaints are handled fairly and commencement in 2010, with more than 82 per cent of employees efficiently. Clients are encouraged to complete the on our website. having completed or partially completed the course.
Two matters of improper conduct—engaging in inappropriate email communications One matter of improper conduct—inappropriate conduct towards a colleague Two matters have been reported to the Corruption and Crime Commission relating to the possible misconduct of DAFWA officers. Significant action taken to monitor and ensure compliance included: internal policies were reviewed and updated to ensure consistency with changes to the legislative instruments that regulate public sector employment and two new Commissioner’s Instructions (Employment Standard and Filling a Public Sector Vacancy). Relevant staff attended briefings on the changes to the legislative requirements Contact Officer and Grievance Officer network updated and officers trained bi-annually Accountable and Ethical Decision Making training program continued Staff not compliant with the department’s mandatory training requirements have been advised in writing that training is to be completed within a specified timeframe. Ethics and integrity The department promotes ethical behaviour and integrity. For all new employees, an online induction course contains modules on ethics, integrity and the requirements of the Public Interest Disclosure Act 2003 (PID). It is compulsory for all new employees to satisfactorily complete these modules. In addition, our mandatory online training course in Accountable and Ethical Decision Making has had excellent uptake since its commencement in 2010, with more than 82 per cent of employees having completed or partially completed the course. We also require all employees to complete the Equal Employment Opportunity (EEO) awareness course, which covers aspects of ethics and integrity. Freedom of information A description of the types of information and documents the department holds and how to access information under the Freedom of Information Act 1992 is contained in our FOI information statement. The statement is reviewed annually and is made available to the public on the department’s website. The number of FOI applications received in 2011/12 was similar to the previous year. Most applications related to regulatory matters under a range of statutes administered by the department. 2011/12 Applications carried over 4 New applications received 21 Total applications 25 Application outcome Applications transferred in full 3 Applications withdrawn 1 Applications processed 20 Total applications completed 24 Applications outstanding at 30 June 1 Application types Personal information requests 1 Non-personal information requests 20 Request to amend personal information 0 Complaints handling The department recognises that appropriate attention to the concerns of clients is an essential component of successful service delivery. Our Customer Compliments and Complaints policy helps to ensure complaints are handled fairly and efficiently. Clients are encouraged to complete the on our website.
Department%20of%20Agriculture%20and%20Food%20Annual%20report%202012%20-%20Word.docx