Performance improvement program The Therapeutic Community shall have an ongoing performance improvement program designed to objectively and systematically monitor, evaluate and improve the quality of client care. The Performance improvement program shall also address the fiscal management of the organization. There shall be an annual written plan for performance improvement activities. The plan shall include, but not be limited to: Outcomes management processes specific to each program component minimally measuring: efficiency; effectiveness; and client satisfaction. A quarterly record review to minimally assess: quality of services delivered; appropriateness of services; patterns of service utilization; clients, relevant to: their orientation to the Therapeutic Community and services being provided; and their active involvement in making informed choices regarding the services they receive; the client assessment information thoroughness, timeliness and completeness; treatment goals and objectives are based on: assessment findings; and client input; services provided were related to the and objectives;
Performance improvement program The Therapeutic Community shall have an ongoing performance improvement program designed to objectively and systematically monitor, evaluate and improve the quality of client care. The Performance improvement program shall also address the fiscal management of the organization. There shall be an annual written plan for performance improvement activities. The plan shall include, but not be limited to: Outcomes management processes specific to each program component minimally measuring: efficiency; effectiveness; and client satisfaction. A quarterly record review to minimally assess: quality of services delivered; appropriateness of services; patterns of service utilization; clients, relevant to: their orientation to the Therapeutic Community and services being provided; and their active involvement in making informed choices regarding the services they receive; the client assessment information thoroughness, timeliness and completeness; treatment goals and objectives are based on: assessment findings; and client input; services provided were related to the and objectives;
DBHS_Therapuetic_Communities_Certification_-_FINAL_1.docx