The number of complaints received in 2011–12 was similar to the previous year. The nine complaints received related to a range of The State Records Commission approved the department’s issues. The total is an acceptable level for the department given the Functional Retention and Disposal Schedule RD2011014. This now large number of regulatory statutes we administer on behalf of the completes the revision of the principle documents required for a government. complaints recordkeeping program, which started with a detailed Types of complaints received 2011/12 review of the Recordkeeping Plan in 2009 followed by a revision of Regulatory 0 the Business Classification Scheme in 2011. Information accuracy and timeliness 2 Towards the end of 2011, the implementation of a department-wide Negligence/misconduct 6 document management system was approved. This finalises the Financial 1 configuration of the recordkeeping system, provides the ability to Total 9 review existing corporate records and enables staff to apply the newly approved schedules and language. The project will include Record keeping plans applying the revised General Disposal Authorities. A second stage will focus on digital recordkeeping for all staff. Detailed planning for As prescribed by the State Records Act 2000 and State Records this began in the latter part of 2011–12. Commission’s standards, we started a mandatory online recordkeeping awareness and induction course in 2004.
The number of complaints received in 2011–12 was similar to the previous year. The nine complaints received related to a range of issues. The total is an acceptable level for the department given the large number of regulatory statutes we administer on behalf of the government. Types of complaints received 2011/12 Regulatory 0 Information accuracy and timeliness 2 Negligence/misconduct 6 Financial 1 Total 9 Record keeping plans As prescribed by the State Records Act 2000 and State Records Commission’s standards, we started a mandatory online recordkeeping awareness and induction course in 2004. The State Records Commission approved the department’s Functional Retention and Disposal Schedule RD2011014. This now completes the revision of the principle documents required for a complaints recordkeeping program, which started with a detailed review of the Recordkeeping Plan in 2009 followed by a revision of the Business Classification Scheme in 2011. Towards the end of 2011, the implementation of a department-wide document management system was approved. This finalises the configuration of the recordkeeping system, provides the ability to review existing corporate records and enables staff to apply the newly approved schedules and language. The project will include applying the revised General Disposal Authorities. A second stage will focus on digital recordkeeping for all staff. Detailed planning for this began in the latter part of 2011–12.
Department%20of%20Agriculture%20and%20Food%20Annual%20report%202012%20-%20Word.docx