Service Providers: Excellent Good Fair Poor Rate the DFCS referral information provided to your agency. Are you provided with the information needed 16% 41% 29% 14% to understand the case situation? DFCS referrals to our program are timely (based on 20% 60% 18% 2% family’s situation and the types of services needed) Rate the Ongoing follow up by DFCS with your agency to determine whether the services were initiated timely 17% 50% 25% 8% and are effective in meeting the of the families and children Rate DFCS effectiveness in involving your agency in 31% 46% 15% 8% decision making on cases when appropriate Rate DFCS effectiveness in keeping your agency informed about mutual cases and notifying your agency 21% 33% 29% 17% before case closure or transfer Case Managers: Excellent Good Fair Poor How effective is your county in meeting the needs of the children you serve both in foster care cases and CPS 14% 62% 23% 1% cases? Rate the availability of services to meet the needs of 12% 44% 33% 11% children and families in your county/region Rate the effectiveness of initial training received and 3% 42% 38% 17% preparedness for your job responsibilities Rate the effectiveness of ongoing training for your 11% 60% 19% 10% continued job responsibilities Rate your overall experience and/or support you have 27% 50% 17% 6% received regarding critical case management decisions
Service Providers: Excellent Good Fair Poor Rate the DFCS referral information provided to your agency. Are you provided with the information needed to understand the case situation? 16% 41% 29% 14% DFCS referrals to our program are timely (based on family’s situation and the types of services needed) 20% 60% 18% 2% Rate the Ongoing follow up by DFCS with your agency to determine whether the services were initiated timely and are effective in meeting the of the families and children 17% 50% 25% 8% Rate DFCS effectiveness in involving your agency in decision making on cases when appropriate 31% 46% 15% 8% Rate DFCS effectiveness in keeping your agency informed about mutual cases and notifying your agency before case closure or transfer 21% 33% 29% 17% Case Managers: Excellent Good Fair Poor How effective is your county in meeting the needs of the children you serve both in foster care cases and CPS cases? 14% 62% 23% 1% Rate the availability of services to meet the needs of children and families in your county/region 12% 44% 33% 11% Rate the effectiveness of initial training received and preparedness for your job responsibilities 3% 42% 38% 17% Rate the effectiveness of ongoing training for your continued job responsibilities 11% 60% 19% 10% Rate your overall experience and/or support you have received regarding critical case management decisions 27% 50% 17% 6%
CWQA%20Six%20Month%20Trend%20Report%20January%202016%20to%20June%202016%20Final%20Update.docx