1,2 Use effective communication The principles of effective communication, Witness statements and/or skills within the healthcare including written and electronic, verbal and evidence from reflective log environment, adapting communication and The way effective communication can assist in language to meet the needs identifying problems accurately, increase patient of the listener. satisfaction, enhance treatment adherence, and reduce patient distress and anxiety. The importance of some key ideas, for example signposting, listening, language, non-verbal behaviour, ideas, beliefs, concerns, expectations and summarising in communication. KEY COMPETENCES KNOWLEDGE AND UNDERSTANDING SUGGESTED EVIDENCE LEARNING OUTCOMES 1,2 Obtain a suitably completed Referral routes for cardiac diagnostic request form, greet the investigations. patient and check patient ID Requirements for correct completion of request for routine forms and how to validate. electrocardiography and The importance of checking and confirming the office blood pressure patient identity and the implications of not so. measurement. 1,2 Prepare the environment, set of equipment used, relative merits and up and calibrate equipment principles of measurement. ready for use for routine Requirements for the investigation environment to electrocardiography and ensure privacy, dignity and comfort of the patient. office blood pressure Recognition of the errors or potential risks of using measurement, including, if defective equipment in clinical practice and the appropriate, resuscitation implications of use. equipment. Identification of common faults and remedial action. Current safety standards, including safety testing and routine maintenance. Preparation and calibration of equipment.
1,2 Use effective communication skills within the healthcare environment, adapting communication and language to meet the needs of the listener. The principles of effective communication, including written and electronic, verbal and The way effective communication can assist in identifying problems accurately, increase patient satisfaction, enhance treatment adherence, and reduce patient distress and anxiety. The importance of some key ideas, for example signposting, listening, language, non-verbal behaviour, ideas, beliefs, concerns, expectations and summarising in communication. Witness statements and/or evidence from reflective log KEY LEARNING OUTCOMES COMPETENCES KNOWLEDGE AND UNDERSTANDING SUGGESTED EVIDENCE 1,2 Obtain a suitably completed request form, greet the patient and check patient ID for routine electrocardiography and office blood pressure measurement. Referral routes for cardiac diagnostic investigations. Requirements for correct completion of request forms and how to validate. The importance of checking and confirming the patient identity and the implications of not so. 1,2 Prepare the environment, set up and calibrate equipment ready for use for routine electrocardiography and office blood pressure measurement, including, if appropriate, resuscitation equipment. of equipment used, relative merits and principles of measurement. Requirements for the investigation environment to ensure privacy, dignity and comfort of the patient. Recognition of the errors or potential risks of using defective equipment in clinical practice and the implications of use. Identification of common faults and remedial action. Current safety standards, including safety testing and routine maintenance. Preparation and calibration of equipment.
CVRS_Learning_Guide_suggested_evidence.docx