STR ATEGIC PL A N: 2016 - 2019 and effectively than we did before. What we will be doing differently The roles and responsibilities of our employees will be more varied and our ✓ We will work closely with local training and development programmes communities to assist them to be as well will be to the highest standard, ensuring prepared as they can be for the risks our staff have the skills to carry out in their local area. We will support local their more varied roles successfully and solutions to minimise those risks and safely. encourage community representatives Our new state of the art control room to work with us to identify those most at is second to none and we continue to risk and pre-plan how they can be kept develop collaborative arrangements with as safe as possible. other fire and rescue services to ensure When people and businesses have we continue to meet our excellent been affected by a fire or other response standards. These will be emergency, we will help them to delivered from this new facility. recover. We will signpost people who As a 24/7 organisation, new alternative have been affected by emergency shift patterns and working arrangements incidents to help with rehousing and for all staff will provide more flexibility repairing damaged and enable the right services to be We will learn from every incident available when they are needed, while and promote this learning to our non-operational staff for example, will be communities and partners. trained to provide operational resilience. As with all public sector organisations, We will work together, regardless of role we will need to reduce how much we to ensure first class delivery is backed spend and make some tough decisions up by first class service support. All our to ensure we provide a cost-effective staff will be fitter, healthier and happier service, delivering value for money and as a result, our sickness levels in everything we do. will be lower, with fewer work-related injuries. 5 We will be a smaller organisation but this will not have reduced our level of service as we will work more efficiently
STR ATEGIC PL A N: 2016 - 2019 What we will be doing differently ✓ We will work closely with local communities to assist them to be as well prepared as they can be for the risks in their local area. We will support local solutions to minimise those risks and encourage community representatives to work with us to identify those most at risk and pre-plan how they can be kept as safe as possible. When people and businesses have been affected by a fire or other emergency, we will help them to recover. We will signpost people who have been affected by emergency incidents to help with rehousing and repairing damaged We will learn from every incident and promote this learning to our communities and partners. As with all public sector organisations, we will need to reduce how much we spend and make some tough decisions to ensure we provide a cost-effective service, delivering value for money in everything we do. We will be a smaller organisation but this will not have reduced our level of service as we will work more efficiently and effectively than we did before. The roles and responsibilities of our employees will be more varied and our training and development programmes will be to the highest standard, ensuring our staff have the skills to carry out their more varied roles successfully and safely. Our new state of the art control room is second to none and we continue to develop collaborative arrangements with other fire and rescue services to ensure we continue to meet our excellent response standards. These will be delivered from this new facility. As a 24/7 organisation, new alternative shift patterns and working arrangements for all staff will provide more flexibility and enable the right services to be available when they are needed, while non-operational staff for example, will be trained to provide operational resilience. We will work together, regardless of role to ensure first class delivery is backed up by first class service support. All our staff will be fitter, healthier and happier and as a result, our sickness levels will be lower, with fewer work-related injuries. 5
Draft_SP_2016-19_FINAL.docx