Token / card As they are widely available Must pay off any emergency they are easy to replace if credit when the meter is lost and the consumer does re-credited not have to wait to receive one from the supplier The meter can be adjusted Some suppliers charge for Key using the key rather than replacement keys manually Smart card The meter can be adjusted Some suppliers charge for using the card rather than replacement cards manually APPENDIX C - Supplier contact details Customer Cheaper from Warm Home Website Energy company Service mobile* Discount Affect 0330 606 2672 Avro 0800 680 0795 0330 088 5754 Bristol Energy bristol -energy.co.uk 0808 281 2222 British Gas (including britishgas.co.uk 0800 048 0202 0330 100 0303 0800 072 8625 customers of Scottish prepay credit Gas) 0800 294 8604 prepay Better Energy (gas betterenergy.org.uk 0115 846 0438* Not part of the only) scheme Bulb bulb.co.uk 0300 303 0635
Token / card As they are widely available they are easy to replace if lost and the consumer does not have to wait to receive one from the supplier Must pay off any emergency credit when the meter is re-credited Key The meter can be adjusted using the key rather than manually Some suppliers charge for replacement keys Smart card The meter can be adjusted using the card rather than manually Some suppliers charge for replacement cards APPENDIX C - Supplier contact details Energy company Website Customer Service Cheaper from mobile* Warm Home Discount Affect 0330 606 2672 Avro 0800 680 0795 0330 088 5754 Bristol Energy bristol -energy.co.uk 0808 281 2222 British Gas (including customers of Scottish Gas) britishgas.co.uk 0800 048 0202 0330 100 0303 prepay 0800 072 8625 credit 0800 294 8604 prepay Better Energy (gas only) betterenergy.org.uk 0115 846 0438* Not part of the scheme Bulb bulb.co.uk 0300 303 0635
EBDfacilitatorbackgroundnotes2016-17.docx.docx