raised at centre Hospital Feedback is being passed onto drivers meetings and are also and published it on our Bulletin Boards. being published in connect magazine. People Administrative Improvements Cross Directorate Well Being Working We are continuing our mission to As part of our commitment to promoting streamline processes and administration During the past year and minimising stress, 13 People for both our customers and People we have encouraged Directorate team members volunteered to be Directorate team members. This helps more cross working trained as Mental Health Wellbeing champions us to reduce administrative workloads between different to act as a resource to both the People and free our time to concentrate on value disciplines in the Directorate and corporately to the wider added and more rewarding work. People Directorate. organisation. . Finance Succession Planning Team Building We’ve established network-based plans Finance has to commence within Finance to help all committed to new colleagues with succession planning. team building and away days, including areas such as Pay Support. ODT 70% Continue 20% Adapt 10% Create We’ve continued to focus on We’re reviewing our We’re increasing our senior leadership visibility communication, including ODT blogs on communication through sharing our vision for the hub and inside NHSBT. channels to identify priorities as part of our Director Roadshows. ways to share We’ve reinforced that staff are not information more We’re also ensuring locale responses to expected to be on’ and prioritised effectively. We’re also surveys are taken in all teams, and are targeting ‘always the review of alternative to 24 hour exploring digital teams with lower scores to help them, including working in the ODT services team. options such as video learning from teams with higher ones. messages and podcasts. ICT Senior Management Visibility Skills, Development Communication and Role Understanding We’ve began rotating our SMT around We’ve developed key sites, and hosted an ICT conference numerous initiatives
raised at centre meetings and are also being published in connect magazine. Hospital Feedback is being passed onto drivers and published it on our Bulletin Boards. People Administrative Improvements We are continuing our mission to streamline processes and administration for both our customers and People Directorate team members. This helps us to reduce administrative workloads and free our time to concentrate on value added and more rewarding work. Cross Directorate Working During the past year we have encouraged more cross working between different disciplines in the People Directorate. . Well Being As part of our commitment to promoting and minimising stress, 13 People Directorate team members volunteered to be trained as Mental Health Wellbeing champions to act as a resource to both the People Directorate and corporately to the wider organisation. Finance Succession Planning We’ve established network-based plans to commence within Finance to help all colleagues with succession planning. Team Building Finance has committed to new team building and away days, including areas such as Pay Support. ODT 70% Continue We’ve continued to focus on communication, including ODT blogs on inside NHSBT. We’ve reinforced that staff are not expected to be ‘always on’ and prioritised the review of alternative to 24 hour working in the ODT services team. 20% Adapt We’re reviewing our communication channels to identify ways to share information more effectively. We’re also exploring digital options such as video messages and podcasts. 10% Create We’re increasing our senior leadership visibility through sharing our vision for the hub and priorities as part of our Director Roadshows. We’re also ensuring locale responses to surveys are taken in all teams, and are targeting teams with lower scores to help them, including learning from teams with higher ones. ICT Senior Management Visibility We’ve began rotating our SMT around key sites, and hosted an ICT conference Skills, Development and Role Understanding We’ve developed numerous initiatives Communication
Document%20-%20Directorate%20Actions%202018%20Summary.docx