S49 Request for disability services (1) A person with a disability or a person on behalf of a person with a disability may request disability services from a disability service provider. (2) If a disability service provider receives a request under sub-section (1), the disability service provider may– (a) agree to the request; or (b) refuse the request. 7.2.1 Information gathering Where a person with a disability or a person on their behalf has made a request for disability services information is gathered to determine: the appropriateness of the disability service system to provide support if a person is within target group as defined by the Act the types of supports required if a person is considered a priority for access to services. If a person has made a request on behalf of a person with a disability, then the disability service provider must ensure, where appropriate, that the person with a disability agrees to the request. If a person has made a request on behalf of a person with a disability, then the disability service provider must ensure, where appropriate, that the person with a disability agrees to the request. This is stated in Section 49 of the Act. S49 Request for disability services (3) For the purpose of making a decision on a request sub-section (1), the disability service provider may require – (a) the person making the request to provide more information (b) the person with a disability to undergo an assessment. Disability service providers need to make decisions about whether a person has or is likely to have a disability. Following a request for services, a disability service provider will be able to determine, through initial conversation, some information about the person for whom the request is being made and the type of support being requested. Where it is reasonably clear, through these initial conversations that disability supports are required, the disability service provider should commence a target group assessment. If it is clear, from initial discussions that disability supports are not required, or a person would not be considered to be a priority for access then the person should be provided with information about generic and community supports.
S49 Request for disability services (1) A person with a disability or a person on behalf of a person with a disability may request disability services from a disability service provider. (2) If a disability service provider receives a request under sub-section (1), the disability service provider may– (a) agree to the request; or (b) refuse the request. 7.2.1 Information gathering Where a person with a disability or a person on their behalf has made a request for disability services information is gathered to determine: the appropriateness of the disability service system to provide support if a person is within target group as defined by the Act the types of supports required if a person is considered a priority for access to services. If a person has made a request on behalf of a person with a disability, then the disability service provider must ensure, where appropriate, that the person with a disability agrees to the request. If a person has made a request on behalf of a person with a disability, then the disability service provider must ensure, where appropriate, that the person with a disability agrees to the request. This is stated in Section 49 of the Act. S49 Request for disability services (3) For the purpose of making a decision on a request sub-section (1), the disability service provider may require – (a) the person making the request to provide more information (b) the person with a disability to undergo an assessment. Disability service providers need to make decisions about whether a person has or is likely to have a disability. Following a request for services, a disability service provider will be able to determine, through initial conversation, some information about the person for whom the request is being made and the type of support being requested. Where it is reasonably clear, through these initial conversations that disability supports are required, the disability service provider should commence a target group assessment. If it is clear, from initial discussions that disability supports are not required, or a person would not be considered to be a priority for access then the person should be provided with information about generic and community supports.
Disability-services-access-policy.docx