Introduce consistency 2.24 Review garage agreements and Completed. Garage conditions reviewed and information on Mar IM 15 across all four areas in increase payments by direct direct debit payments are included. the way we advertise, allocate and manage Low garages Improve the 2.25 Introduce text alerts to Mar SIM Text alerts have been introduced in Canterbury area at the key 15 management of mutual applicants to keep them appraised of stages of an exchange and the check list has been updated to exchanges progress in their applications incorporate these. Low Service Plan Area Income recovery – Commentary -Status/Progress/outcome forecast/slippage/revisions/risks/ date Task Lead Target Target Priority Revised Objective
Low Introduce consistency across all four areas in the way we advertise, allocate and manage garages 2.24 Review garage agreements and increase payments by direct Mar 15 IM Completed. Garage conditions reviewed and information on direct debit payments are included. Low Improve the management of mutual exchanges 2.25 Introduce text alerts to applicants to keep them appraised of progress in their applications Mar 15 SIM Text alerts have been introduced in Canterbury area at the key stages of an exchange and the check list has been updated to incorporate these. Service Plan Area – Income recovery Priority Objective Task Target date Revised Target Lead Commentary -Status/Progress/outcome forecast/slippage/revisions/risks/
Delivery-Plan-14-15-Year-end-review-v-2-28th-May.docx