Government frameworks evaluation Digital by default and processes Professional Findings and insights DTA digital service standard Analytical mindset Metrics and measurement Methodologies, procedures and Awareness of standards Communication cognitive bias Research and observation Continuous improvement methods Persuasiveness Storytelling Analysis and synthesis Intuition Communicating with Agile Team roles and influence Personal responsibilities Curiosity Relationships and Tools Empathy interpersonal Collaboration tools and Emotional techniques intelligence Collaboration and planning Theory/theoretical Passionate about Working effectively in Strategic perspective teams creating value for Principles Listening users Agile practices & principles Leadership and management Willingness to learn Ethics and privacy Facilitation Positive / optimistic Objectivity Relevant SFIA skills The Skills Framework for the Information Age (SFIA) is a global standard that defines Digital and other ICT related skills. A person possessing the following SFIA skills at the levels indicated would be capable of performing the role described by this standard. Code Skill Applicable Caveats* Levels User research 4 User experience analysis 4 User experience evaluation 3 Business analysis 4 *Caveats are identified components of a SFIA that are not explicitly required for the current role. For the purpose of this Learning Design Standard the SFIA description should be read as though the caveated components were not included in the SFIA skill description.
Government frameworks and processes DTA digital service standard Methodologies, procedures and standards Research and observation methods Analysis and synthesis Agile Team roles and responsibilities Tools Collaboration tools and techniques Theory/theoretical Strategic perspective Principles Agile practices & principles Ethics and privacy evaluation Findings and insights Metrics and measurement Communication Continuous improvement Storytelling Communicating with influence Relationships and interpersonal Collaboration and planning Working effectively in teams Listening Leadership and management Facilitation Digital by default Professional Analytical mindset Awareness of cognitive bias Persuasiveness Intuition Personal Curiosity Empathy Emotional intelligence Passionate about creating value for users Willingness to learn Positive / optimistic Objectivity Relevant SFIA skills The Skills Framework for the Information Age (SFIA) is a global standard that defines Digital and other ICT related skills. A person possessing the following SFIA skills at the levels indicated would be capable of performing the role described by this standard. Code Skill Applicable Levels Caveats* User research 4 User experience analysis 4 User experience evaluation 3 Business analysis 4 *Caveats are identified components of a SFIA that are not explicitly required for the current role. For the purpose of this Learning Design Standard the SFIA description should be read as though the caveated components were not included in the SFIA skill description.
d18-21465_exposure_draft_-_learning_design_standard_-_user_research_v_0.4.docx