best from work being done in other NEW Devon CCG parallel DPT has developed 5 specific measures. It is parts of the country (including the MA MHACP WG intended that, if possible, we will develop a single North West) that can inform effective experience measure. See also 10 below. – management. 7 Develop a Devon protocol for sharing Apr 15 to Sep 15 Gavin A protocol that enables information to be shared swiftly and information related to MH crisis quickly, Thistlethwaite efficiently observing regulatory and governance requirements – – safely and efficiently. NEW CCG so that good care is facilitated. MA MHACP WG Quick Wins 8 In order to deliver early change and Planning Apr 15 Gavin Early success and confidence. build confidence, look into to Jun 15 Thistlethwaite ‘forward’ prevention. Select a number of Implementation NEW Devon CCG ‘quick win’ changes that are of Jul 15 to Dec 15 MA MHACP WG ‘upstream’ measures addressing MH crisis, so that The following are early candidates for quick wins: we can prevent Devon becoming solely Vulnerable adults. reactive in its approach to crisis. Frequent callers and attenders. Implement those changes using PDSA. A single public POC. Compassionate friends. Complimentary systemic and systematic improvement 9 Consistent with a clear view of the Apr 15 to Apr 17 MA MHACP WG A MH Crisis pathway that is efficient focussed on people – Devon Be’ crisis pathway (see 5 and value, with no waste. ‘To above) plan and execute six prioritised changes in Devon that will make a significant difference to people in MH crisis (see below). Build and manage a goal-directed milestone-managed plan from this high Gavin level plan. Apr 15 to May 15 Thistlethwaite Programme management, control and assurance.
best from work being done in other parts of the country (including the North West) – that can inform effective management. NEW Devon CCG MA MHACP WG parallel DPT has developed 5 specific measures. It is intended that, if possible, we will develop a single experience measure. See also 10 below. 7 Develop a Devon protocol for sharing information related to MH crisis quickly, safely and efficiently. Apr 15 to Sep 15 Gavin Thistlethwaite NEW CCG MA MHACP WG A protocol that enables information to be shared swiftly and efficiently – observing regulatory and governance requirements – so that good care is facilitated. Quick Wins 8 In order to deliver early change and build confidence, look ‘forward’ into prevention. Select a number of ‘quick win’ changes that are ‘upstream’ of measures addressing MH crisis, so that we can prevent Devon becoming solely reactive in its approach to crisis. Implement those changes using PDSA. Planning Apr 15 to Jun 15 Implementation Jul 15 to Dec 15 Gavin Thistlethwaite NEW Devon CCG MA MHACP WG Early success and confidence. The following are early candidates for quick wins: Vulnerable adults. Frequent callers and attenders. A single public POC. Compassionate friends. Complimentary systemic and systematic improvement 9 Consistent with a clear view of the Devon ‘To Be’ crisis pathway (see 5 above) plan and execute six prioritised changes in Devon that will make a significant difference to people in MH crisis (see below). Build and manage a goal-directed milestone-managed plan from this high level plan. Apr 15 to Apr 17 Apr 15 to May 15 MA MHACP WG Gavin Thistlethwaite A MH Crisis pathway that is efficient – focussed on people and value, with no waste. Programme management, control and assurance.
Devon-Action-Plan-15-as-at-31-Mar-15-v0.8-31-Mar-15.docx