may be given subject to conditions, in which case the Contractor must comply with those conditions prior to and during the transmission, storage or access which has been permitted. The Contractor acknowledges and agrees that: the Agency holds and deals with highly sensitive information; Finance and the Agency are concerned that such information is not improperly used or disclosed contrary to the Head Agreement, a Contract or any Laws; and use or disclosure of such information contrary to this Module or a Contract may constitute a breach to which clause 25.1 applies. Non Return of Hardware The Contractor agrees that the following restrictions may to the return of Hardware that is the subject of a warranty claim under a Contract. The first level applies only to non-volatile storage (such as disk drives). The second is more stringent and includes the desktop or notebook itself. 1 restrictions include the following: (a) all devices containing non-volatile storage cannot be returned to the Contractor due to Agency security requirements; (b) part numbers or inspection by security cleared Contractor personnel of failed or replaced non-volatile may be authorised by the Agency; and (c) storage devices can be provided to the Contractor for warranty record purposes. Where level 1 restrictions apply, the Contractor's warranty arrangements must comply with the requirements in paragraphs 43.11(a) to 43.11(c) and all pricing must include these requirements as standard. Level 2 restrictions include the following: all devices that store information at some stage (such as (a) motherboards, remote management cards, SCSI cards, RAM, disks, etc.) cannot be returned to the Contractor due to Agency security requirements. When applied to the Hardware requirement, this results in only the power supply being able to be returned in case of device failure; (b) part numbers or inspection by Contractor Personnel with the appropriate security clearance of failed or replaced non-volatile storage media devices can be provided for warranty record purposes. Where level 2 restrictions apply, the Contractor's warranty arrangements must comply with the requirements in paragraphs 43.13(a) and 43.13(b) and all pricing must include these requirements.
may be given subject to conditions, in which case the Contractor must comply with those conditions prior to and during the transmission, storage or access which has been permitted. The Contractor acknowledges and agrees that: the Agency holds and deals with highly sensitive information; Finance and the Agency are concerned that such information is not improperly used or disclosed contrary to the Head Agreement, a Contract or any Laws; and use or disclosure of such information contrary to this Module or a Contract may constitute a breach to which clause 25.1 applies. Non Return of Hardware The Contractor agrees that the following restrictions may to the return of Hardware that is the subject of a warranty claim under a Contract. The first level applies only to non-volatile storage (such as disk drives). The second is more stringent and includes the desktop or notebook itself. 1 restrictions include the following: (a) all devices containing non-volatile storage cannot be returned to the Contractor due to Agency security requirements; (b) part numbers or inspection by security cleared Contractor personnel of failed or replaced non-volatile may be authorised by the Agency; and (c) storage devices can be provided to the Contractor for warranty record purposes. Where level 1 restrictions apply, the Contractor's warranty arrangements must comply with the requirements in paragraphs 43.11(a) to 43.11(c) and all pricing must include these requirements as standard. Level 2 restrictions include the following: (a) all devices that store information at some stage (such as motherboards, remote management cards, SCSI cards, RAM, disks, etc.) cannot be returned to the Contractor due to Agency security requirements. When applied to the Hardware requirement, this results in only the power supply being able to be returned in case of device failure; (b) part numbers or inspection by Contractor Personnel with the appropriate security clearance of failed or replaced non-volatile storage media devices can be provided for warranty record purposes. Where level 2 restrictions apply, the Contractor's warranty arrangements must comply with the requirements in paragraphs 43.13(a) and 43.13(b) and all pricing must include these requirements.
Draft%20Module%202%20ICT%20Hardware%20and%20Associated%20Services.docx