4..2 Table of Meter Administrator Performance Standards Serial Sender Process Sub-process/Data Recipient Performance Service levels Reporting Flow Measure Method 1 Meter 3.14 Equivalent repairs. Data Collector. Time to rectify (i) 95% rectified within 2 Report, sent by Administrator. Fault Reporting. material faults (i.e. working days of notification the Supplier. those which affect or discovery of fault. Provision of data quality. (ii) 99% rectified within 15 data under working days of notification PSL100 section or discovery of fault. 10.1.2. 2 Meter 3.10.3 MDD. Acknowledgement. Supplier Volume Acknowledge 100% of acknowledgements Report, sent by Administrator. Allocation Agent. receipt. within 4 working in the Supplier. accordance with BSC Provision of Procedure BSCP508. data under PSL100 section 10.1.2. 3 Meter 3.4.5 Termination of Provision of Sufficient Incoming Meter Complete, valid, (i) 95% within 5 working Report, sent by Administrator. Appointment of Meter Data. Administrator. correct format and days in accordance with BSC the Supplier. Administrator. accurate within Procedure BSCP520 Provision of Timescales. (ii) 99% within 15 working data under days in accordance with BSC PSL100 section Procedure BSCP520. 10.1.2. 4 Meter 3.1.13 Metering Operation of Unmetered Within 5 WD (i) 95% of requests within 5 Report, sent by Administrator. Obligation. Equivalent Meter. Supplies Operator. validate Summary working days the Supplier. Inventory against (ii) 99% within 15 working Provision of OID.. days in accordance with BSC data under Procedure BSCP520. PSL100 section 10.1.2.
4..2 Table of Meter Administrator Performance Standards Serial Sender Process Sub-process/Data Flow Recipient Performance Measure Service levels Reporting Method 1 Meter Administrator. 3.14 Equivalent Fault Reporting. repairs. Data Collector. Time to rectify material faults (i.e. those which affect data quality. (i) 95% rectified within 2 working days of notification or discovery of fault. (ii) 99% rectified within 15 working days of notification or discovery of fault. Report, sent by the Supplier. Provision of data under PSL100 section 10.1.2. 2 Meter Administrator. 3.10.3 MDD. Acknowledgement. Supplier Volume Allocation Agent. Acknowledge receipt. 100% of acknowledgements within 4 working in accordance with BSC Procedure BSCP508. Report, sent by the Supplier. Provision of data under PSL100 section 10.1.2. 3 Meter Administrator. 3.4.5 Termination of Appointment of Meter Administrator. Provision of Sufficient Data. Incoming Meter Administrator. Complete, valid, correct format and accurate within Timescales. (i) 95% within 5 working days in accordance with BSC Procedure BSCP520 (ii) 99% within 15 working days in accordance with BSC Procedure BSCP520. Report, sent by the Supplier. Provision of data under PSL100 section 10.1.2. 4 Meter Administrator. 3.1.13 Metering Obligation. Operation of Equivalent Meter. Unmetered Supplies Operator. Within 5 WD validate Summary Inventory against OID.. (i) 95% of requests within 5 working days (ii) 99% within 15 working days in accordance with BSC Procedure BSCP520. Report, sent by the Supplier. Provision of data under PSL100 section 10.1.2.
CP1398_APPROVED_BSCP520_redlined_v1.0.docx