This mechanism is related to services that assess if organisations (or SM-1.12 Compliance other entities) conform and adhere to specified standards. Mechanisms of this type are used to ensure minimum standards of practice (behaviours and processes) are met. This domain encompasses all service mechanisms that acquire or dispense tangible resources in the form of products or outputs between parties to achieve a desired outcome. Domain Description Number This mechanism is related to services that endorse or justify claims SM-2.1 Authority of legitimacy or the right to exercise power, or services that are used to govern a jurisdiction. Services mechanisms that create and change laws, regulations, policies, strategies, standards and plans are included in this domain. This mechanism is related to services that endorse authenticity of SM-2.1.1 Certificate something or someone. Mechanisms of this type are used as a quality assurance measure. This mechanism is related to services that manage the exchange of SM-2.1.2 Contract promises between two or more parties to do, or refrain from doing. This exchange is in the form of a binding legal agreement. This mechanism is related to services that grant permission for a SM-2.1.3 Licence period of time to engage in activities, possess or control property or resources, or hold status, authority or privileges. Mechanisms of this type are used to grant rights and privileges and regulate activities. This mechanism is related to services that facilitate the lodging of an SM-2.1.4 Registration entry of persons, objects or events into an official list for subsequent reference. This mechanism is related to services that dispense rules that assist SM-2.1.5 Ruling with dispensing impartial decisions. Mechanisms of this type are used to provide constraints of behaviour. This domain comprises all business mechanisms related to services SM-2.1.6 Legislation that involve the direct monitoring and oversight of a specific individual, group, industry, or community participating to control or govern conduct or behaviour. This mechanism is related to services that administer punishment SM-2.1.7 Penalty including Mechanisms of this type are used to impose consequences from non-compliance. This mechanism is related to services that define a roadmap SM-2.1.8 Plan detailing the vision, current status, expected requirements and the targets that are to be accomplished for a proposed or existing
Compliance This mechanism is related to services that assess if organisations (or other entities) conform and adhere to specified standards. Mechanisms of this type are used to ensure minimum standards of practice (behaviours and processes) are met. SM-1.12 This domain encompasses all service mechanisms that acquire or dispense tangible resources in the form of products or outputs between parties to achieve a desired outcome. Domain Description Number Authority This mechanism is related to services that endorse or justify claims of legitimacy or the right to exercise power, or services that are used to govern a jurisdiction. Services mechanisms that create and change laws, regulations, policies, strategies, standards and plans are included in this domain. SM-2.1 Certificate This mechanism is related to services that endorse authenticity of something or someone. Mechanisms of this type are used as a quality assurance measure. SM-2.1.1 Contract This mechanism is related to services that manage the exchange of promises between two or more parties to do, or refrain from doing. This exchange is in the form of a binding legal agreement. SM-2.1.2 Licence This mechanism is related to services that grant permission for a period of time to engage in activities, possess or control property or resources, or hold status, authority or privileges. Mechanisms of this type are used to grant rights and privileges and regulate activities. SM-2.1.3 Registration This mechanism is related to services that facilitate the lodging of an entry of persons, objects or events into an official list for subsequent reference. SM-2.1.4 Ruling This mechanism is related to services that dispense rules that assist with dispensing impartial decisions. Mechanisms of this type are used to provide constraints of behaviour. SM-2.1.5 Legislation This domain comprises all business mechanisms related to services that involve the direct monitoring and oversight of a specific individual, group, industry, or community participating to control or govern conduct or behaviour. SM-2.1.6 Penalty This mechanism is related to services that administer punishment including Mechanisms of this type are used to impose consequences from non-compliance. SM-2.1.7 Plan This mechanism is related to services that define a roadmap detailing the vision, current status, expected requirements and the targets that are to be accomplished for a proposed or existing SM-2.1.8
Business-Services-Classification-Framework-Definitions-1.0.2.docx