Urgent or Priority work and the request telephoned to the Maintenance Call Centre. Tenants should be encouraged to arrange repairs themselves. However, if they are unable/unwilling to do this HOUSING ACT will arrange for the work to be carried out and charges will be applied to the tenant’s account. Pest Control HOUSING ACT Responsibility Tenant Responsibility HOUSING ACT is responsible for general pest control in the The tenant is 90 days of a tenancy only. This includes spiders, responsible for all cockroaches, small rodents, ants, and fleas. After 90 days, other pest control the tenant is responsible for all general pest control. both internally and externally. This HOUSING ACT is responsible for the removal and/or trapping includes bee of large vermin (possums, rats, etc) where they are found to swarms where bees have gained entry to or through the roof or sub-floor. Where are located removal is carried out, the TFM will ensure preventative work externally, small is carried out to ensure re-entry is not possible. vermin, HOUSING ACT is responsible for the removal of birds, bees cockroaches, and wasps (with the exception of European wasps) ONLY silverfish, spiders, where these are found in the roof or wall cavities of a garden pests, property. wasps and general pest control. HOUSING ACT is responsible for the removal of European Wasps from its properties. Every effort is to be made to keep the Infestations that occur in a complex may be a HOUSING ACT premises free from responsibility. ants, rats, mice, a suspected infestation occurs a pest controller will be silver fish, engaged by the TFM to inspect and report. cockroaches, fleas and other vermin. Removal of bees and in a complex is a HOUSING ACT The tenant may be responsibility. held responsible for the cost of pest control depending on the circumstances. Note; Discretion can be exercised by management where
Urgent or Priority work and the request telephoned to the Maintenance Call Centre. Tenants should be encouraged to arrange repairs themselves. However, if they are unable/unwilling to do this HOUSING ACT will arrange for the work to be carried out and charges will be applied to the tenant’s account. Pest Control HOUSING ACT Responsibility Tenant Responsibility HOUSING ACT is responsible for general pest control in the 90 days of a tenancy only. This includes spiders, cockroaches, small rodents, ants, and fleas. After 90 days, the tenant is responsible for all general pest control. HOUSING ACT is responsible for the removal and/or trapping of large vermin (possums, rats, etc) where they are found to have gained entry to or through the roof or sub-floor. Where removal is carried out, the TFM will ensure preventative work is carried out to ensure re-entry is not possible. HOUSING ACT is responsible for the removal of birds, bees and wasps (with the exception of European wasps) ONLY where these are found in the roof or wall cavities of a property. HOUSING ACT is responsible for the removal of European Wasps from its properties. Infestations that occur in a complex may be a HOUSING ACT responsibility. a suspected infestation occurs a pest controller will be engaged by the TFM to inspect and report. Removal of bees and in a complex is a HOUSING ACT responsibility. The tenant is responsible for all other pest control both internally and externally. This includes bee swarms where bees are located externally, small vermin, cockroaches, silverfish, spiders, garden pests, wasps and general pest control. Every effort is to be made to keep the premises free from ants, rats, mice, silver fish, cockroaches, fleas and other vermin. The tenant may be held responsible for the cost of pest control depending on the circumstances. Note; Discretion can be exercised by management where
Condition_and_Responsbiility_Guide.docx