Chapter 3 The Environment of Management – Key Questions Section 3.1: Stockholders are only one group of stakeholders. Who are the stakeholders important to me inside the organization? Section 3.2: Who are stakeholders important to me outside the organization? Section 3.3: What does the successful manager need to know about ethics and value? Section 3.4: Is being socially responsible really necessary? Section 3.5: What trends in workplace diversity should managers be aware of? Vocabulary organizations ethical behavior stakeholders values internal stakeholders value system owners utilitarian approach board of directors individual approach board of trustees/regents moral-rights approach inside directors justice approach outside directors Sarbanes-Oxley Act external stakeholders Laurence Kohlberg task environment preconventional moral development customers conventional development competitors postconventional moral development suppliers code of ethics distributors whistleblower strategic allies social responsibility employee organizations corporate social responsibility unions Archie B. Carroll professional organizations Milton Friedman financial institutions Jeb Emerson government regulators blended special interest groups sustainability mass media philanthropy general environment diversity economic forces personality technological forces internal dimensions of diversity socio-cultural forces external dimensions of diversity demographic forces organizational dimensions of diversity political-legal forces glass ceiling international forces Americans with Disabilities Act ethical dilemma underemployed ethics ethnocentrism Independent Sections Manager’s Toolbox p. 71 – Practical Action - p. 88
Chapter 3 – The Environment of Management Key Questions Section 3.1: Stockholders are only one group of stakeholders. Who are the stakeholders important to me inside the organization? Section 3.2: Who are stakeholders important to me outside the organization? Section 3.3: What does the successful manager need to know about ethics and value? Section 3.4: Is being socially responsible really necessary? Section 3.5: What trends in workplace diversity should managers be aware of? Vocabulary organizations stakeholders internal stakeholders owners board of directors board of trustees/regents inside directors outside directors external stakeholders task environment customers competitors suppliers distributors strategic allies employee organizations unions professional organizations financial institutions government regulators special interest groups mass media general environment economic forces technological forces socio-cultural forces demographic forces political-legal forces international forces ethical dilemma ethics ethical behavior values value system utilitarian approach individual approach moral-rights approach justice approach Sarbanes-Oxley Act Laurence Kohlberg preconventional moral development conventional development postconventional moral development code of ethics whistleblower social responsibility corporate social responsibility Archie B. Carroll Milton Friedman Jeb Emerson blended sustainability philanthropy diversity personality internal dimensions of diversity external dimensions of diversity organizational dimensions of diversity glass ceiling Americans with Disabilities Act underemployed ethnocentrism Independent Sections Manager’s Toolbox – p. 71 Practical Action - p. 88
Chapter%203%20Note%20Guide%20-%20Spring%202013.docx