Further analysis of the data reveals that no sessions were stuck during either test, and that the baseline and threshold levels are comparable for our baseline test and 20 sessions running Interaction Desktop Appendix A: Support matrix and configuration notes While CIC 2016R2 was the specific version utilized for this test, all R-levels of CIC 2015 and CIC 2016 The following is a list of Interaction should be considered supported due to shared codebase. Center 2016 R2 applications and features that were tested in our XenApp 7.6 test environment: Application/Feature Supported Notes Interaction Desktop Yes Interaction Voicemail Yes Player Interaction Fax Viewer Yes IC Server Manager Yes Interaction Process Yes Automation Interaction Administrator Yes Interaction Attendant Yes IC System Manager Yes IC Business Manager: Yes Supervisor IC Business Manager: Yes Feedback IC Business Manager: Yes Recorder IC Business Manager: Yes Reporter Interaction Screen Yes See Interaction Screen Recorder Recorder Configuration section of this document
Further analysis of the data reveals that no sessions were stuck during either test, and that the baseline and threshold levels are comparable for our baseline test and 20 sessions running Interaction Desktop Appendix A: Support matrix and configuration notes While CIC 2016R2 was the specific version utilized for this test, all R-levels of CIC 2015 and CIC 2016 should be considered supported due to shared codebase. The following is a list of Interaction Center 2016 R2 applications and features that were tested in our XenApp 7.6 test environment: Application/Feature Supported Notes Interaction Desktop Yes Interaction Voicemail Player Yes Interaction Fax Viewer Yes IC Server Manager Yes Interaction Process Automation Yes Interaction Administrator Yes Interaction Attendant Yes IC System Manager Yes IC Business Manager: Supervisor Yes IC Business Manager: Feedback Yes IC Business Manager: Recorder Yes IC Business Manager: Reporter Yes Interaction Screen Recorder Yes See Interaction Screen Recorder Configuration section of this document
Citrix_XenApp76_TR.docx