Item Symptom Remedy Ballot Mis-feed Scanner reports a mis-feed Review any screen messages before proceeding. If given choices such as or “re-scan” check the status “continue” of the ballots in question, then respond to the screen message. Remove the offending ballots from the scanner and re-insert them into the hopper to be if indicated. If ballots are crumpled, folded or torn, attempt to smooth them to aid in the scanning process. Target Card not read Tabulator reports a fatal Delete the box, re-start error Tabulator, and re-scan the box Box requires re-scanning Ballots became out of order Run the Box” script, “Delete Operator inadvertently Re-initiate the standard terminated a box before all procedures for scanning a ballots were scanned. box. If ballots are crumpled, folded or torn, attempt to smooth them to aid in the scanning process. No response to Start Scan If the paper is curled With your fingers, press button or scanner incorrectly upward, the paper sensor down at the center of the reports no paper on input may not be depressed. leading edge of the paper tray and press the Start Scan button.
Item Symptom Remedy Ballot Mis-feed Scanner reports a mis-feed Review any screen messages before proceeding. If given choices such as “re-scan” or “continue” check the status of the ballots in question, then respond to the screen message. Remove the offending ballots from the scanner and re-insert them into the hopper to be if indicated. If ballots are crumpled, folded or torn, attempt to smooth them to aid in the scanning process. Target Card not read Tabulator reports a fatal error Delete the box, re-start Tabulator, and re-scan the box Box requires re-scanning Ballots became out of order Operator inadvertently terminated a box before all ballots were scanned. Run the “Delete Box” script, Re-initiate the standard procedures for scanning a box. If ballots are crumpled, folded or torn, attempt to smooth them to aid in the scanning process. No response to Start Scan button or scanner incorrectly reports no paper on input tray If the paper is curled upward, the paper sensor may not be depressed. With your fingers, press down at the center of the leading edge of the paper and press the Start Scan button.
CBGscanningtrainingandchecklist-rd.docx