Driving the modernisation and Delivering Better Outcomes which is a Significant changes as part of Delivering West Lothian Council improvement of council services through: root and branch review of all services Better Outcomes include: Programmes of planning, quality and provided by the council. Working with partners to deliver programme management better outcomes Process improvement activities Preventative Interventions Provision of programme and project Modernising Services management Workforce Management Development & implementation of Managing our Assets quality frameworks, standards and Delivering Effective Procurement systems Reviewing Income and Concessions Reviewing Customer Relationships Reducing Energy Use
West Lothian Council Driving the modernisation and improvement of council services through: Programmes of planning, quality and programme management Process improvement activities Provision of programme and project management Development & implementation of quality frameworks, standards and systems Delivering Better Outcomes which is a root and branch review of all services provided by the council. Significant changes as part of Delivering Better Outcomes include: Working with partners to deliver better outcomes Preventative Interventions Modernising Services Workforce Management Managing our Assets Delivering Effective Procurement Reviewing Income and Concessions Reviewing Customer Relationships Reducing Energy Use
change-mgmt-survey-report.docx