118 Operational standards If you publish a policy regarding work patterns, you must publish it in 01/10/2018 Welsh 119 Operational standards You must allow each member of staff The college — Complaints (a) to make complaints to you in Welsh, and Policy allows (b) to respond in Welsh to any complaint made about him or about staff to make her. complaints in Welsh and to respond to complaints in Welsh 119A Operational standards You must state in any document that you have that sets out your The college Complaints procedures for making complaints that each member of staff may — Policy states (a) make a complaint to you in Welsh, and that staff are (b) respond to a complaint made him or about her in Welsh; able to make and you must also inform each member of staff of that right. complaints in Welsh and to respond to complaints in Welsh 121 Operational standards If you receive a complaint from a member of staff or a complaint Arrangements will be made about a member of staff, and a meeting is required with that member of accordingly staff, you must — (a) ask the member of staff whether he or she wishes to use the Welsh language at the meeting; (b) explain that you will provide a translation service from Welsh to English for that purpose if it is required; and if the member of staff wishes to use the Welsh language, you must provide a simultaneous translation service from Welsh to English at the meeting (unless you conduct the meeting in Welsh without translation services).
118 Operational standards If you publish a policy regarding work patterns, you must publish it in Welsh 01/10/2018 119 Operational standards You must allow each member of staff — (a) to make complaints to you in Welsh, and (b) to respond in Welsh to any complaint made about him or about her. The college Complaints Policy allows staff to make complaints in Welsh and to respond to complaints in Welsh 119A Operational standards You must state in any document that you have that sets out your procedures for making complaints that each member of staff may — (a) make a complaint to you in Welsh, and (b) respond to a complaint made him or about her in Welsh; and you must also inform each member of staff of that right. The college Complaints Policy states that staff are able to make complaints in Welsh and to respond to complaints in Welsh 121 Operational standards If you receive a complaint from a member of staff or a complaint about a member of staff, and a meeting is required with that member of staff, you must — (a) ask the member of staff whether he or she wishes to use the Welsh language at the meeting; (b) explain that you will provide a translation service from Welsh to English for that purpose if it is required; and if the member of staff wishes to use the Welsh language, you must provide a simultaneous translation service from Welsh to English at the meeting (unless you conduct the meeting in Welsh without translation services). Arrangements will be made accordingly
compliance_document_en.docx