communication channels open to your business should be considered including social media. Have you considered contingencies in the event of loss or interruption to your computer systems? Do you have your ICT provider Help Desk or emergency contact number to hand? Do you have pre-printed templates to record information in a consistent manner that can be later input into the computer system once the problem has been resolved? Have you considered printing out key data held on the computer system in advance for use the ‘on day’ in case your computer system fails? Such data might include appointments, visits, staff rotas, staff, client or customer contact details etc. Remember, if staff are relocated to alternative premises away from the route of the Départ’ ‘Grand then desktop telephone, answer-phone and fax numbers will be different and will need to be communicated to staff, clients, customers etc. Part 8. Disruption to key suppliers and supplies includes passenger – transport, community equipment stores, other key stakeholders Objectives Actions/Considerations Confirm the nature and impact Establish what has happened? of the disruption. When did it occur? What services, activities or functions are affected? How serious is the situation? What is the estimated duration of the disruption? Who has been informed? Decide whether to invoke the How long will key suppliers and supplies Business Continuity Plan. be unavailable? Consideration should be Whether the key suppliers and supplies are given to: required to support time sensitive activities or functions? Enter specific actions or Do you have adequate stocks of core supplies and consumables required to support service delivery considerations to address during the Départ’? ‘Grand loss of or disruption to key Are your stocks of core supplies and consumables suppliers and supplies in the right locations and accessible by staff? (including communications Have you instructed staff to ensure that they need requirements). to have adequate supplies of consumables in their vehicles or on their person the day’? ‘on Have you informed suppliers who have deliveries scheduled the day’ of the Départ’ of the ‘on ‘Grand potential for disruption due to road closures, diversions or general congestion? Have you identified alternative sources of supplies in the event of disruption experienced by your regular suppliers? Have you considered joint planning with other partner organisations i.e. loan of equipment, staff, and joint planning in the event of a surge?
communication channels open to your business should be considered including social media. Have you considered contingencies in the event of loss or interruption to your computer systems? Do you have your ICT provider Help Desk or emergency contact number to hand? Do you have pre-printed templates to record information in a consistent manner that can be later input into the computer system once the problem has been resolved? Have you considered printing out key data held on the computer system in advance for use ‘on the day’ in case your computer system fails? Such data might include appointments, visits, staff rotas, staff, client or customer contact details etc. Remember, if staff are relocated to alternative premises away from the route of the ‘Grand Départ’ then desktop telephone, answer-phone and fax numbers will be different and will need to be communicated to staff, clients, customers etc. Part 8. Disruption to key suppliers and supplies – includes passenger transport, community equipment stores, other key stakeholders Objectives Actions/Considerations Confirm the nature and impact of the disruption. Establish what has happened? When did it occur? What services, activities or functions are affected? How serious is the situation? What is the estimated duration of the disruption? Who has been informed? Decide whether to invoke the Business Continuity Plan. Consideration should be given to: How long will key suppliers and supplies be unavailable? Whether the key suppliers and supplies are required to support time sensitive activities or functions? Enter specific actions or considerations to address loss of or disruption to key suppliers and supplies (including communications requirements). Do you have adequate stocks of core supplies and consumables required to support service delivery during the ‘Grand Départ’? Are your stocks of core supplies and consumables in the right locations and accessible by staff? Have you instructed staff to ensure that they need to have adequate supplies of consumables in their vehicles or on their person ‘on the day’? Have you informed suppliers who have deliveries scheduled ‘on the day’ of the ‘Grand Départ’ of the potential for disruption due to road closures, diversions or general congestion? Have you identified alternative sources of supplies in the event of disruption experienced by your regular suppliers? Have you considered joint planning with other partner organisations i.e. loan of equipment, staff, and joint planning in the event of a surge?
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