OP3 Number of authorities are asked to provide the number of The intention is to identify the welfare/social occasions on which they have provided support to support provided by advice security benefit challenge decisions. This is captured via the total number agencies to service users to claims that result and outcome (won or lost) of Mandatory Reconsiderations challenge decisions about the in Mandatory or Appeals for the following benefits. award of welfare/social security Reconsiderations benefits and the result. and Appeals, and their *This area is still under development outcome and it is acknowledged that the complexity of UC may make reporting challenging.
OP3 Number of welfare/social security benefit claims that result in Mandatory Reconsiderations and Appeals, and their outcome authorities are asked to provide the number of occasions on which they have provided support to challenge decisions. This is captured via the total number and outcome (won or lost) of Mandatory Reconsiderations or Appeals for the following benefits. The intention is to identify the support provided by advice agencies to service users to challenge decisions about the award of welfare/social security benefits and the result. *This area is still under development and it is acknowledged that the complexity of UC may make reporting challenging.
CAPMF201718-indicator-guide.docx