Priority Definition Decision Authority Timeframe for Resolution Priority 1 Major impact to project or business Vice President or Within 4 hours operations. If not resolved quickly there higher will be a significant adverse impact to revenue and/or schedule. Priority 2 Medium impact to project or business Project Sponsor Within one business day operations which may result in some adverse impact to revenue and/or schedule. Priority 3 Slight impact which may cause some Project Manager Within two business days minor scheduling difficulties with the project but no impact to business operations or revenue. Priority 4 Insignificant impact to project but there Project Manager Work continues and any may be a better solution. recommendations are submitted via the project change control process ** NOTE: Any communication including sensitive and/or confidential information will require escalation to VP level or higher for approval prior to external distribution. Role Name Signature Date Executive Sponsor Project Sponsor Project Manager
Priority Definition Decision Authority Timeframe for Resolution Priority 1 Major impact to project or business operations. If not resolved quickly there will be a significant adverse impact to revenue and/or schedule. Vice President or higher Within 4 hours Priority 2 Medium impact to project or business operations which may result in some adverse impact to revenue and/or schedule. Project Sponsor Within one business day Priority 3 Slight impact which may cause some minor scheduling difficulties with the project but no impact to business operations or revenue. Project Manager Within two business days Priority 4 Insignificant impact to project but there may be a better solution. Project Manager Work continues and any recommendations are submitted via the project change control process ** NOTE: Any communication including sensitive and/or confidential information will require escalation to VP level or higher for approval prior to external distribution. Role Name Signature Date Executive Sponsor Project Sponsor Project Manager
Communications%20Management%20Plan%20Template(1).docx