Scope Leader Venue Audience Frequency General Info Conference Sr. Mgt. Corporate Company Update CEO Bi-weekly Call Team Strategy Update On-site Sr. Mgt. Corporate CEO Quarterly meetings Team Operations Review: Bi-annual -Performance vs. Plan On-site EVP, CFO, -Key Account Update meeting or Sr. VP Regional CEO -Strategic Initiatives conference RVPs, Office Development Update call Managers Sales Must Win Sr. VP Conference RVPs, RSDs, Corporate Bi-weekly Sales Call KAMs Regional BD Review: -BD Plan Review Conference CSCMs, Regional RSD Monthly -Account Plan Review Call KAMs -Sales Training CSC BD Review On-site DMs, Sr. CSC CSCM Bi-weekly meeting Service Line/Industry Sectors - Bookings and Sales Trends - Overall Performance Applicable All Corporate Email/Intranet Quarterly - Key Wins Leader Employees - Professional Development Opportunities Other Communication Professional Development Email, OD All Corporate Calendar and Employer of Choice EVP-OD Bi-weekly Quarterly Employees Committee Updates Indirect Team All Corporate VP-Quality Email Quarterly Employees Innovation Committee Update Committee All Corporate Email Quarterly Chair Employees
Scope Leader Venue Audience Frequency General Info Corporate Company Update CEO Conference Call Sr. Mgt. Team Bi-weekly Corporate Strategy Update CEO On-site meetings Sr. Mgt. Team Quarterly Regional Operations Review: -Performance vs. Plan -Key Account Update -Strategic Initiatives Development Update CEO On-site meeting or conference call EVP, CFO, Sr. VP RVPs, Office Managers Bi-annual Sales Corporate Must Win Sr. VP Sales Conference Call RVPs, RSDs, KAMs Bi-weekly Regional Regional BD Review: -BD Plan Review -Account Plan Review -Sales Training RSD Conference Call CSCMs, KAMs Monthly CSC CSC BD Review CSCM On-site meeting DMs, Sr. Bi-weekly Corporate Service Line/Industry Sectors - Bookings and Sales Trends - Overall Performance - Key Wins - Professional Development Opportunities Applicable Leader Email/Intranet All Employees Quarterly Other Communication Corporate Professional Development Calendar and Employer of Choice Committee Updates EVP-OD Email, OD Quarterly All Employees Bi-weekly Corporate Indirect Team VP-Quality Email All Employees Quarterly Corporate Innovation Committee Update Committee Chair Email All Employees Quarterly
Certification-Workbook-Session-5-First-Line-Leaders-and-Communication-Protocol.docx