For information on VCIP Reference: shipping guidance, see M21-1, Part III, Subpart ii, 1.F. If the evidence is related to a pending appeal, the MSC must take Important: action to notify the ROJ or BVA in accordance with M21-1, Part III, Subpart i, 2.D.15.f. 4. Initial Meeting Between Military Services Coordinators (MSCs) and an IDES Participant Introduction This topic contains information about the initial meeting between MSCs and an IDES participant, including steps of the initial meeting situations MSCs may encounter assisting with the completion of Section III of VA Form 21-0819 claims for service connection (SC) for posttraumatic stress disorder (PTSD) completing initial interviews by telephone or video conference documenting conditions claimed during the initial telephone or video conference interview obtaining the participant’s signature on VA Form 21-0819 MSC actions when a participant does not immediately sign and return VA Form 21-0819 handling additional claimed conditions on after the VA Form 21-0819 deadline signatures by IDES participants that are incompetent or physically incapacitated IDES participants that refuse to sign and VA Form 21-0819, processing IDES while awaiting a signature. October 2, 2015 Change Date a. Steps of the The table below describes the stages of the initial meeting between MSCs and Initial Meeting an IDES participant. Step Action 1 The MSC explains the purpose of IDES and VA’s role in it answers any questions the participant has about IDES, and provides the participant with an overview of the benefits available through VA, as described in the
Reference: For information on VCIP shipping guidance, see M21-1, Part III, Subpart ii, 1.F. Important: If the evidence is related to a pending appeal, the MSC must take action to notify the ROJ or BVA in accordance with M21-1, Part III, Subpart i, 2.D.15.f. 4. Initial Meeting Between Military Services Coordinators (MSCs) and an IDES Participant Introduction This topic contains information about the initial meeting between MSCs and an IDES participant, including steps of the initial meeting situations MSCs may encounter assisting with the completion of Section III of VA Form 21-0819 claims for service connection (SC) for posttraumatic stress disorder (PTSD) completing initial interviews by telephone or video conference documenting conditions claimed during the initial telephone or video conference interview obtaining the participant’s signature on VA Form 21-0819 MSC actions when a participant does not immediately sign and return VA Form 21-0819 handling additional claimed conditions on VA Form 21-0819 after the deadline signatures by IDES participants that are incompetent or physically incapacitated IDES participants that refuse to sign VA Form 21-0819, and processing IDES while awaiting a signature. Change Date October 2, 2015 a. Steps of the Initial Meeting The table below describes the stages of the initial meeting between MSCs and an IDES participant. Step Action 1 The MSC explains the purpose of IDES and VA’s role in it answers any questions the participant has about IDES, and provides the participant with an overview of the benefits available through VA, as described in the
10-21-15_Key%20Changes_M21-1III_i_2_SecD.docx