To hold a case load of children, Professional and technical Relevant experience and young people and their families development: Develops technical qualifications to do the job and offer support to meet their and/or professional ability and Specialist knowledge identified needs keeps abreast of development in Owns own development own areas of expertise including Experience of working with specialist knowledge and Organisational awareness children and young people on organisational awareness issues such as substance use, education and training, health, housing, welfare benefits, family and relationships, discrimination and justice etc. Demonstrate commitment to the principles and working practice of equal opportunities Experience of offering Customer Focus: Delivering high Treats customers with respect opportunities to people that are levels of customer satisfaction Gives the customer confidence in both participative and educative and using customer views for what is done/said in nature. continuous improvement Inspires customer’s trust Experience of working with people with complex needs and Is committed to helping the challenging behaviour. customers action to improve Able to build trusting relationships with young people, enabling them to develop new skills and make their own informed choices. Able to demonstrate an understanding for the needs for rights based information and advice to be made accessible to young people. Demonstrate a commitment to safeguarding and promoting the welfare of children and people. Ability to help young people Communication: Listens actively complete forms and other written interpersonal skills to relate Questions and summarises documents accurately. confidently with others to Shares information understand and be understood Have IT skills and the ability to Writes well produce reports and maintain records effectively. Delivers information clearly To produce assessments and Alters approach to suit the action plans and review these situation with young people Knowledge and experience of maintaining effective relationships with other agencies / organisations.
To hold a case load of children, young people and their families and offer support to meet their identified needs Experience of working with children and young people on issues such as substance use, education and training, health, housing, welfare benefits, family and relationships, discrimination and justice etc. Demonstrate commitment to the principles and working practice of equal opportunities Professional and technical development: Develops technical and/or professional ability and keeps abreast of development in own areas of expertise including specialist knowledge and organisational awareness Relevant experience and qualifications to do the job Specialist knowledge Owns own development Organisational awareness Experience of offering opportunities to people that are both participative and educative in nature. Experience of working with people with complex needs and challenging behaviour. Able to build trusting relationships with young people, enabling them to develop new skills and make their own informed choices. Able to demonstrate an understanding for the needs for rights based information and advice to be made accessible to young people. Demonstrate a commitment to safeguarding and promoting the welfare of children and people. Customer Focus: Delivering high levels of customer satisfaction and using customer views for continuous improvement Treats customers with respect Gives the customer confidence in what is done/said Inspires customer’s trust Is committed to helping the customers action to improve Ability to help young people complete forms and other written documents accurately. Have IT skills and the ability to produce reports and maintain records effectively. To produce assessments and action plans and review these with young people Knowledge and experience of maintaining effective relationships with other agencies / organisations. Communication: interpersonal skills to relate confidently with others to understand and be understood Listens actively Questions and summarises Shares information Writes well Delivers information clearly Alters approach to suit the situation
Community-support-worker-May-2018-30-hours.docx