Enabling change; Expert Champions and promotes the delivery of quality Accountability; service to all cusers Cuser Focused; Professional and organises delivery of cuser service Honesty Vocational Delivers a high quality service MANAGEMENT COMPETENCIES 9 Commercial Understands Enabling Leader Defines and develops TVH’s commercial objectives to Awareness relationship of Change; maximise the organisation’s financial wellbeing operational issues to Accountability; Expert Delivers the commercial objectives wider business context Cuser Focus Professional Understands the purpose and content of the Corporate business plan Vocational Demonstrates awareness of commercial aspects of the business 10 Leadership Inspires and motivates Respect and Leader the organisation to deliver high performance (Developing and others to develop Dignity; Enabling Expert Is a role model for effective leadership Managing People) confidence and change; Professional Supports team development capability to realise Accountability; Vocational Gives basic direction and instruction their full potential Cuser Focused; Honesty * Cusers can be internal or external –
Enabling change; Accountability; Cuser Focused; Honesty Expert Champions and promotes the delivery of quality service to all cusers Professional and organises delivery of cuser service Vocational Delivers a high quality service MANAGEMENT COMPETENCIES 9 Commercial Awareness Understands relationship of operational issues to wider business context Enabling Change; Accountability; Cuser Focus Leader Defines and develops TVH’s commercial objectives to maximise the organisation’s financial wellbeing Expert Delivers the commercial objectives Professional Understands the purpose and content of the Corporate business plan Vocational Demonstrates awareness of commercial aspects of the business 10 Leadership (Developing and Managing People) Inspires and motivates others to develop confidence and capability to realise their full potential Respect and Dignity; Enabling change; Accountability; Cuser Focused; Honesty Leader the organisation to deliver high performance Expert Is a role model for effective leadership Professional Supports team development Vocational Gives basic direction and instruction * Cusers – can be internal or external
Competency-Framework.docx