Responsibilities and Duties Key Performance Indicators (KPI’s) Service Delivery Build rapport with the child and care Successful working relationships that team whilst maintaining professional are built on trust and adhere to boundaries; work effectively with the Centacare’s Code of Conduct for client care team and offer strategies and engagement. support as appropriate that meets the Care team provided with appropriate child’s care needs and supports and effective interventions and management of challenging/complex strategies to achieve service targets. behaviours. Assess the child’s therapeutic needs Successful completion of individualised utilising the Outcomes Star assessment therapeutic plans to meet the client’s tool then develop an individualised needs as per Service Agreement. therapy plan that is informed by Individualised plans to manage complex consulting Child Safety, the Child, behaviors and manage safety concerns, School, Carer/parent and through Complying with Centacare’s safety counsellors observations. procedures and service guidelines. Provide consistent, evidenced based, Utilisation of evidence based and best best practice models of counselling to practice counselling techniques meet the therapy goals. providing effective counselling to vulnerable children and young people. Ensure knowledge of the neuroscience of trauma is up to date and provide counselling in line with up to date research on children who have experienced complex trauma Regularly review therapeutic progress Program progression is regularly within the program as per program reviewed at key intervals as per service instructions and ensure that Child agreement. Evidence of appropriate and Safety and key stakeholders are kept timely liaison with stakeholders and informed of progress. care team. Needs have been met as per the Service Agreement and work is completed as per program instructions. Positive feedback received from Obtain regular feedback for ongoing external stakeholders and service service improvement. users.
Responsibilities and Duties Key Performance Indicators (KPI’s) Service Delivery Build rapport with the child and care team whilst maintaining professional boundaries; work effectively with the care team and offer strategies and support as appropriate that meets the child’s care needs and supports management of challenging/complex behaviours. Assess the child’s therapeutic needs utilising the Outcomes Star assessment tool then develop an individualised therapy plan that is informed by consulting Child Safety, the Child, School, Carer/parent and through counsellors observations. Provide consistent, evidenced based, best practice models of counselling to meet the therapy goals. Ensure knowledge of the neuroscience of trauma is up to date and provide counselling in line with up to date research on children who have experienced complex trauma Regularly review therapeutic progress within the program as per program instructions and ensure that Child Safety and key stakeholders are kept informed of progress. Obtain regular feedback for ongoing service improvement. Successful working relationships that are built on trust and adhere to Centacare’s Code of Conduct for client engagement. Care team provided with appropriate and effective interventions and strategies to achieve service targets. Successful completion of individualised therapeutic plans to meet the client’s needs as per Service Agreement. Individualised plans to manage complex behaviors and manage safety concerns, Complying with Centacare’s safety procedures and service guidelines. Utilisation of evidence based and best practice counselling techniques providing effective counselling to vulnerable children and young people. Program progression is regularly reviewed at key intervals as per service agreement. Evidence of appropriate and timely liaison with stakeholders and care team. Needs have been met as per the Service Agreement and work is completed as per program instructions. Positive feedback received from external stakeholders and service users.
cen-231-021_pd_rosa_counsellor_l4.docx