COMMUNITY CONSULTATION 2 points 54 Metropolitan 50-64 year olds (Community consultation and engagement) ADVOCACY 2 point Large Rural, 53 18-34 year olds (Lobbying on behalf of the lowers 50-64 year olds community) MAKING COMMUNITY Large Rural, DECISIONS (Decisions made 1 point 54 Metropolitan in the interest of the lower 50-64 year olds community) SEALED LOCAL ROADS 1 point (Condition of sealed local 54 Metropolitan Large Rural lower roads) 1 point Large Rural, CUSTOMER SERVICE 69 Metropolitan lower Men Large Rural, OVERALL COUNCIL 2 points 51 18-34 year olds DIRECTION lower 50-64 year olds 2016 Summary of Key Community Satisfaction - Percentage Results Very Very Can't Good Average Poor good poor say Overall Performance 9 36 36 11 5 2 Community 8 29 32 15 7 10 Consultation Advocacy 5 23 31 13 5 22 Making Community 7 29 33 14 8 10 Decisions Sealed Local Roads 11 33 28 16 11 1 Customer Service 30 36 17 8 6 2 Improved Stayed the same Deteriorated Can't say Overall Council 18 62 15 5 Direction 2016 Percentage Personal and Household Use and Experience of Council Services – Percentage Results Personal use Total household use
COMMUNITY CONSULTATION (Community consultation and engagement) 54 2 points Metropolitan 50-64 year olds ADVOCACY (Lobbying on behalf of the community) 53 2 point lowers 18-34 year olds Large Rural, 50-64 year olds MAKING COMMUNITY DECISIONS (Decisions made in the interest of the community) 54 1 point lower Metropolitan Large Rural, 50-64 year olds SEALED LOCAL ROADS (Condition of sealed local roads) 54 1 point lower Metropolitan Large Rural CUSTOMER SERVICE 69 1 point lower Metropolitan Large Rural, Men OVERALL COUNCIL DIRECTION 51 2 points lower 18-34 year olds Large Rural, 50-64 year olds 2016 Summary of Key Community Satisfaction - Percentage Results Very good Good Average Poor Very poor Can't say Overall Performance 9 36 36 11 5 2 Community Consultation 8 29 32 15 7 10 Advocacy 5 23 31 13 5 22 Making Community Decisions 7 29 33 14 8 10 Sealed Local Roads 11 33 28 16 11 1 Customer Service 30 36 17 8 6 2 Improved Stayed the same Deteriorated Can't say Overall Council Direction 18 62 15 5 2016 Percentage Personal and Household Use and Experience of Council Services – Percentage Results Personal use Total household use
Community-Satisfadction-Survey-State-Wide-Research-Report-2016.docx