Mapping to units of competency Interview Question Bank Skill Set 1 Provide personal care Skill Set 2 Communication Skill Set 3 Meet administration and – – – services and working with others information requirements Units of competency to and OHS build for older work needs and to client an and group person Questions service clients with to monitor skills needs legal work procedures older effective information a complex develop systems and administrative emotional monitor diverse conduct an organisation’s plans services and with the and specialist framework within relationships effectively and and their workplace Work Work Co-ordinate meet Maintain Maintain CHCAC12C CHCAC6C CHCAC7C CHCCSC2 Deliver CHCCS301A CHCCOM3C Utilise CHCGROUP3C CHCORG5B CHCCS405A CHCADMIN3B Undertake work CHCINF2B CHCORG23B Co-ordinate CHCINF3B CHCOHS401A Provide Support Plan Plan person psychosocial delivery services ethical communication strong activities environment culturally co-workers systems policies a Implement information 1 1 2 2,3,4 3,4 3 1,3 4 2,4 5 3,5 1 6 2 7 1,2 8 3 9 2,3 10 1,4
Mapping to units of competency Interview Question Bank Questions Skill Set 1 – Provide personal care services Skill Set 2 – Communication and working with others Skill Set 3 – Meet administration and information requirements Units of competency CHCAC12C Provide services to an older person with complex needs CHCAC6C Support the older person to meet their emotional and psychosocial needs CHCAC7C Plan and monitor service delivery plans CHCCSC2 Deliver and develop client services CHCCS301A Work within a legal and ethical framework CHCCOM3C Utilise specialist communication skills to build strong relationships CHCGROUP3C Plan and conduct group activities CHCORG5B Maintain an effective work environment CHCCS405A Work effectively with culturally diverse clients and co-workers CHCADMIN3B Undertake administrative work CHCINF2B Maintain organisation’s information systems CHCORG23B Co-ordinate work CHCINF3B Co-ordinate information systems CHCOHS401A Implement and monitor OHS policies and procedures for a workplace 1 1 2 2,3,4 3,4 3 1,3 4 2,4 5 3,5 1 6 2 7 1,2 8 3 9 2,3 10 1,4
CHC40102_Certificate_IV_in_Aged_Care_Work.docx