Competency 1 2 3 4 5 Reviews others Reviews information or Accuracy and Prepares and checks Checks accuracy and accuracy and projects progress and Develops processes compliance own work thoroughly compliance compliance compliance Is positive about Uses initiative to act Takes initiative in Manages change and Adaptability Listens to others unexpected demands or within known boundaries approach ambiguity change Clearly identifies Makes concerted effort Takes persistent action Is tenacious in Sticks with a problem Focus and perseverance required outcomes to achieve set outcomes to achieve set outcomes overcoming barriers until it is resolved Seeks to uncover the Undertakes systematic Use own research Information gathering Asks questions Explores anomalies facts research or investigation systems Stakeholder support and Listens, Interprets and Tailors response and Acts proactively to Follows up Acts to resolve needs service Establishes Needs ensures understanding resolve issues Systematically analyses Undertakes very Tactical and analytical Sees interdependencies Undertakes analysis to Organises information and plans to achieve complex planning or thinking and sets priorities support the business outcomes problem solving Acts cooperatively within Actively seeks input Seeks to understand the Promotes cross Aligns actions to Working in a team their team from others needs of other teams functional teamwork organisational goals Contributes to other’s Recognised as an Serves as a practical Contributing expertise Keeps skills up-to-date knowledge and Provides expert advice industry expert in resource to others development discipline Develops and Driving improvement Makes specific changes Use analysis to Use initiative Identifies improvements implements initiatives to improve performance determine improvement improvement initiatives
Competency 1 2 3 4 5 Accuracy and compliance Prepares and checks own work thoroughly Checks accuracy and compliance Reviews others accuracy and compliance Reviews information or projects progress and compliance Develops processes Adaptability Listens to others Uses initiative to act within known boundaries Takes initiative in approach Is positive about unexpected demands or change Manages change and ambiguity Focus and perseverance Clearly identifies required outcomes Makes concerted effort to achieve set outcomes Takes persistent action to achieve set outcomes Is tenacious in overcoming barriers Sticks with a problem until it is resolved Information gathering Asks questions Explores anomalies Seeks to uncover the facts Undertakes systematic research or investigation Use own research systems Stakeholder support and service Follows up Listens, Interprets and Establishes Needs Tailors response and ensures understanding Acts to resolve needs Acts proactively to resolve issues Tactical and analytical thinking Organises information Sees interdependencies and sets priorities Undertakes analysis to support the business Systematically analyses and plans to achieve outcomes Undertakes very complex planning or problem solving Working in a team Acts cooperatively within their team Actively seeks input from others Seeks to understand the needs of other teams Promotes cross functional teamwork Aligns actions to organisational goals Contributing expertise Keeps skills up-to-date Serves as a practical resource to others Contributes to other’s knowledge and development Provides expert advice Recognised as an industry expert in discipline Driving improvement initiatives Use initiative Identifies improvements Makes specific changes to improve performance Use analysis to determine improvement Develops and implements improvement initiatives
Competency%20Matrix_v1.0.docx