their respective evaluation to measure Provide continuing competency. education discipline(s). opportunities. Enhance training and development in public Customer satisfaction Program focused health, customer surveys, competency suggestion/feedback service, etc. (on-line evaluations boxes throughout various throughout the worksite locations. probationary period. workshops) Survey tools/feedback Solicit customer 360 Degree Performance forms. feedback Review Solicit manager/supervisor feedback from employee. Workforce Development Plan Provide each Workforce As part of the program Performance tools: TBD employee with the orientation process with evaluation forms. Development CHD Mission, Vision their supervisor, each Plan and Core Values of employee will receive the the organization. Mission, Vision, and Core Values documents for review. Workforce Development Plan Determine how we Workforce A developed program for Corporate TBD can recognize our awards and recognition sponsorships Development staff for detailing incentives and (possibly) i.e. MCOs, Plan accomplishments, other ways employees health care vendors in exceptional service, can be recognized & the industry, etc. birthdays, etc. Rewarded. Ensure that each location/division has Printed placard with the Mission, Vision, Mission, Vision, and and Core values Core Values. posted in common Workforce Development Plan
their respective discipline(s). Enhance training and development in public health, customer service, etc. (on-line workshops) Solicit customer feedback Solicit manager/supervisor feedback from employee. evaluation to measure competency. Customer satisfaction surveys, suggestion/feedback boxes throughout various worksite locations. 360 Degree Performance Review Provide continuing education opportunities. Program focused competency evaluations throughout the probationary period. Survey tools/feedback forms. Workforce Development Plan Workforce Development Plan Provide each employee with the CHD Mission, Vision and Core Values of the organization. As part of the program orientation process with their supervisor, each employee will receive the Mission, Vision, and Core Values documents for review. Performance tools: evaluation forms. TBD Workforce Development Plan Workforce Development Plan Determine how we can recognize our staff for accomplishments, exceptional service, birthdays, etc. Ensure that each location/division has the Mission, Vision, and Core values posted in common A developed program for awards and recognition detailing incentives and other ways employees can be recognized & Rewarded. Corporate sponsorships (possibly) i.e. MCOs, health care vendors in the industry, etc. Printed placard with Mission, Vision, and Core Values. TBD Workforce Development Plan
Cincinnati_Health_Department_Strategic_Plan.docx