Cancel a Payment and/or Reissue Cancelling and reissuing a payment is very sensitive to other expense processing and should be run separately. If you are voiding an ACH payment without reissue, please get reimbursement from the traveler before going thru the steps below to Void the payment and not reissue. Identify the payment reference/check number. Navigate to Travel and Expenses > Process Expenses>Review Payments>Payment History. Enter Empl ID and SetID. Click and a list will be returned which includes the Payment Reference down payment reference number to be used in the next step ***NOTE: If there was a Corporate Card (Due Vendor) payment, please contact for help with finding the payment reference number. Cancel/Void the Payment. Navigate to Accounts Payable>Payments>Cancel/Void Payments>Payment Cancellation Enter the required criteria. Criteria being the Bank SETID, Bank Code, Bank Account and Payment Reference (from the search above). Click After October 1st, 2017 there are more than one Bank Code so please look at Employee Payment History screen above to determine which Bank Code you need to search on. Select the required action to Void /Reissue, or Void Do not Liability, click Save ***NOTE***. If you are changing it from an ACH to Check or Check to ACH you must Void and Do Not Reissue and have the traveler submit a new report. Click OK on warning message. Navigate to Travel and Expense>Process Expenses>Expense Processing Enter a run control. Select the Checkbox associated with "Cancel Payment" and run the process.
Cancel a Payment and/or Reissue Cancelling and reissuing a payment is very sensitive to other expense processing and should be run separately. If you are voiding an ACH payment without reissue, please get reimbursement from the traveler before going thru the steps below to Void the payment and not reissue. Identify the payment reference/check number. Navigate to Travel and Expenses > Process Expenses>Review Payments>Payment History. Enter Empl ID and SetID. Click and a list will be returned which includes the Payment Reference down payment reference number to be used in the next step ***NOTE: If there was a Corporate Card (Due Vendor) payment, please contact for help with finding the payment reference number. Cancel/Void the Payment. Navigate to Accounts Payable>Payments>Cancel/Void Payments>Payment Cancellation Enter the required criteria. Criteria being the Bank SETID, Bank Code, Bank Account and Payment Reference (from the search above). Click After October 1st, 2017 there are more than one Bank Code so please look at Employee Payment History screen above to determine which Bank Code you need to search on. Select the required action to Void /Reissue, or Void Do not Liability, click Save ***NOTE***. If you are changing it from an ACH to Check or Check to ACH you must Void and Do Not Reissue and have the traveler submit a new report. Click OK on warning message. Navigate to Travel and Expense>Process Expenses>Expense Processing Enter a run control. Select the Checkbox associated with "Cancel Payment" and run the process.
Cancel-a-Payment-and-Void-or-Reissue-2.docx