√ To be able to carry out accurately, verbal instructions √ Good customer care skills √ Knowledge of Health & Safety issues relating to facility management. √ Organizational skills and methodical approach to work tasks, recognition of high levels of customer service and the ability to lead by example √ Proven ability in staff supervision and setting standards √ Ability to develop and deliver staff training programmes/inductions √ Ability to work pressure in a busy customer facing environment and balance work tasks, staff issues and reactive operational issues √ Knowledge of standard (IT) i.e. word and excel applications. √ Ability to communicate to a high standard both verbally and in writing Ability to work with numbers and manage a √ small budget within established financial procedures √ A good understanding of Experience Experience of industrial or commercial cleaning methods √ Experience of supervision and √ management. Recent experience of working within a leisure √ or customer service environment. Qualifications /Trainings BICS 5 point Task in Building Cleaning. √
To be able to carry out accurately, verbal instructions Good customer care skills Knowledge of Health & Safety issues relating to facility management. Organizational skills and methodical approach to work tasks, recognition of high levels of customer service and the ability to lead by example Proven ability in staff supervision and setting standards Ability to develop and deliver staff training programmes/inductions Ability to work pressure in a busy customer facing environment and balance work tasks, staff issues and reactive operational issues Knowledge of standard (IT) i.e. word and excel applications. Ability to communicate to a high standard both verbally and in writing Ability to work with numbers and manage a small budget within established financial procedures A good understanding of √ √ √ √ √ √ √ √ √ √ √ Experience Experience of industrial or commercial cleaning methods Experience of supervision and management. Recent experience of working within a leisure or customer service environment. √ √ √ Qualifications /Trainings BICS 5 point Task in Building Cleaning. √
Cleaning_Supervisor_MLC_-_25.05.18.docx