Carriers will allow up to 2 hours free time for unloading of full truckloads of material at any Flex-N-Gate facility with said free time starting at the scheduled window time. Carriers arriving for unloading fifteen or more minutes late for the scheduled window time or without benefit of an appointment will be unloaded when they can be worked into the established unloading schedule. In the event that unloading time exceeds 2 hours and carrier arrived for delivery at their scheduled window, Flex-N-Gate will honor invoicing for detention when submitted within fourteen (14) days of occurrence and subject to proper documentation, up to a maximum of $50/hour billed at 15 minute increments. Invoices for detention must include the following: Record of window or appointment time Record of actual arrival time Record of time of completion of unloading Signature of driver Signature of Flex-N-Gate personnel acknowledging that detention applies and a reason for the delay in unloading In the event carrier’s documented times vary from times recorded by Flex-N-Gate security, Flex-N-Gate security records will prevail in determining assessment of detention. Invoices will be submitted to the applicable audit company or the Flex-N-Gate facility itself, in accordance with the normal freight payment practices of the facility. Carriers making bulk deliveries are expected to have all necessary equipment to support bulk delivery, including but not limited to hoses, pumps, etc., as may be required for the safe unloading of the commodity being transported and will provide the same without additional cost to Flex-N-Gate unless advance arrangements have been made with the Flex-N-Gate facility prior to arrival for unloading. In the rare instance where a purchase order is issued giving a supplier control of the selection of carrier, but where Flex-N-Gate is responsible for direct payment of freight costs to the supplier-selected carrier, the supplier is obligated to notify the carrier of the existence and content of this policy. They are further obligated to facilitate the effective working relationship between the carrier and Flex-N-Gate as follows: Notification to Flex-N-Gate of the name and contact information for the selected carrier at least seven (7) days prior to the initial shipment with subsequent and equal advance notice of any change in carrier. Assurance that the carrier will provide a copy of all applicable pricing to in advance of the first shipment to allow for accurate auditing of carrier charges.
Carriers will allow up to 2 hours free time for unloading of full truckloads of material at any Flex-N-Gate facility with said free time starting at the scheduled window time. Carriers arriving for unloading fifteen or more minutes late for the scheduled window time or without benefit of an appointment will be unloaded when they can be worked into the established unloading schedule. In the event that unloading time exceeds 2 hours and carrier arrived for delivery at their scheduled window, Flex-N-Gate will honor invoicing for detention when submitted within fourteen (14) days of occurrence and subject to proper documentation, up to a maximum of $50/hour billed at 15 minute increments. Invoices for detention must include the following: Record of window or appointment time Record of actual arrival time Record of time of completion of unloading Signature of driver Signature of Flex-N-Gate personnel acknowledging that detention applies and a reason for the delay in unloading In the event carrier’s documented times vary from times recorded by Flex-N-Gate security, Flex-N-Gate security records will prevail in determining assessment of detention. Invoices will be submitted to the applicable audit company or the Flex-N-Gate facility itself, in accordance with the normal freight payment practices of the facility. Carriers making bulk deliveries are expected to have all necessary equipment to support bulk delivery, including but not limited to hoses, pumps, etc., as may be required for the safe unloading of the commodity being transported and will provide the same without additional cost to Flex-N-Gate unless advance arrangements have been made with the Flex-N-Gate facility prior to arrival for unloading. In the rare instance where a purchase order is issued giving a supplier control of the selection of carrier, but where Flex-N-Gate is responsible for direct payment of freight costs to the supplier-selected carrier, the supplier is obligated to notify the carrier of the existence and content of this policy. They are further obligated to facilitate the effective working relationship between the carrier and Flex-N-Gate as follows: Notification to Flex-N-Gate of the name and contact information for the selected carrier at least seven (7) days prior to the initial shipment with subsequent and equal advance notice of any change in carrier. Assurance that the carrier will provide a copy of all applicable pricing to in advance of the first shipment to allow for accurate auditing of carrier charges.
CLGPL.00001%20FNG%20Transportation%20Policy%20-%20Rev%209.docx