Diploma in Quality Management Quality Management will ensure the effective design of processes that verify customer needs, plan, design and develop products or services. This also incorporates monitoring and measurement of all process elements, analysis of performance and the continual improvement of the products, processes and services which are delivered to delight the customer. Quality Management is also referred to as business management or integrated management. OBJECTIVES The course is designed to enable executives and managers of the industrial and service sectors to broaden the perspective of their role in developing and maintaining quality and quality related functions and to provide knowledge on utilization of statistical and managerial techniques for quality improvement. FOR WHOM Executives and Managers in manufacturing and service organizations, and Persons who wish to make quality management a career COURSE CONTENTS Basic concepts of Quality & Standardization Just-in-time Manufacturing Total Quality Management (TQM) - continuous process improvement ’Kaizen’ Human Resource Management ISO 9001, ISO Global GAP and ISO 22000, ISO 17025 Basic and Advanced Statistics SA 8000, OHSAS 18001 Standards Seven / New Seven Tools for Quality Control Organic Certification, FSC Sampling and Inspection Nanotechnology Advanced Mgt Techniques in Quality Quality Systems Documentation Control Quality Audits Marketing for Quality Customer Relations Management Tools for Quality Improvement Benchmarking Effective Teams for Quality Improvement Quality Costs Quality Function Deployment Awareness of Legal Factors Relating to Quality Quality Engineering by Design (Taguchi Approach) Approach) Project - Four(04) Months (At least 20 Man days) DURATION & TIME: 38 full days (Saturdays/Sundays) March 2012 (Saturdays)/October 2012(Sundays) 0900 h to 1215 h and 1245 h to 1600 h MEDIUM : English COURSE FEE : LKR 50 000 per participant +12% VAT (LKR 56 000) NO. OF PROGRAMMES FOR THE YEAR 02 (Certificates will be awarded on successful completion of the Evaluation tests and the Project)
Diploma in Quality Management Quality Management will ensure the effective design of processes that verify customer needs, plan, design and develop products or services. This also incorporates monitoring and measurement of all process elements, analysis of performance and the continual improvement of the products, processes and services which are delivered to delight the customer. Quality Management is also referred to as business management or integrated management. OBJECTIVES The course is designed to enable executives and managers of the industrial and service sectors to broaden the perspective of their role in developing and maintaining quality and quality related functions and to provide knowledge on utilization of statistical and managerial techniques for quality improvement. FOR WHOM Executives and Managers in manufacturing and service organizations, and Persons who wish to make quality management a career COURSE CONTENTS Basic concepts of Quality & Standardization Total Quality Management (TQM) Human Resource Management Basic and Advanced Statistics Seven / New Seven Tools for Quality Control Sampling and Inspection Advanced Mgt Techniques in Quality Control Marketing for Quality Management Tools for Quality Improvement Effective Teams for Quality Improvement Quality Function Deployment Quality Engineering by Design (Taguchi Approach) Approach) Just-in-time Manufacturing ’Kaizen’ - continuous process improvement ISO 9001, ISO Global GAP and ISO 22000, ISO 17025 SA 8000, OHSAS 18001 Standards Organic Certification, FSC Nanotechnology Quality Systems Documentation Quality Audits Customer Relations Benchmarking Quality Costs Awareness of Legal Factors Relating to Quality Project - Four(04) Months (At least 20 Man days) DURATION & 38 full days (Saturdays/Sundays) March 2012 (Saturdays)/October 2012(Sundays) 0900 h to 1215 h and 1245 h to 1600 h MEDIUM : English COURSE FEE : LKR 50 000 per participant +12% VAT (LKR 56 000) NO. OF PROGRAMMES FOR THE YEAR 02 (Certificates will be awarded on successful completion of the Evaluation tests and the Project) TIME:
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