Identify Early birds for Senior Team to support Silver, flow and clinical teams with escalations, operational next day, EDD for planning, decision making and wider communication. tomorrow and outlier lists Ensure robust management of any IDS delays, provide timescales for feedback of actions, hold to account and escalate to Ops Lead of any external concerns GM or HoN attendance indicated GM/HoN/CoS to ensure all CDs, Consultants and Senior decision makers are aware of escalation status and plans to mitigate At 3pm meeting review elective demand for following day (Inc. CDU) and discuss as part of 16:00 ops meeting Bed Meeting Triggers Actions as above and the following Twice daily operational meetings As per OPEL 3PLUS: When Trust declares OPEL 4 status, or chaired by GM, HoN or Matron for the CSC IF at least 3 of the Cancel all non urgent / routine elective inpatient work following apply:- 1100 GM/HoN/CoS to ensure all Consultants and Senior decision makers are aware of Review of all PDDs and deterioration of escalation status and plans to mitigate Bed capacity EDDs less than 15 – MFFD discharges Identify planned CoS or On call Consultant to attend 1600 ops meeting if able or send a deputy discharge times Outliers 20+ Ensure flow to DC lounge HoN/General Manager/CoS to review planned leave for next 48 hrs and are Create list of escalations accountable for deciding what study leave is required and what should be cancelled. MFFD >101 (for the Trust) and agree actions. Consultants to provide additional ward team support. No CCU bed 1500 When inpatient reviews have been completed, provide clinical support to AMU and No Resp High Care bed Review all PDDs ED to support admission avoidance. Identify planned discharge SMT to cancel all meetings to support Ensure flow to DC lounge Create list of escalations Consultant lead informed / reviews and agree actions. Identify Early birds for Review case mix across Treatment / Clinic environment
Identify Early birds for next day, EDD for tomorrow and outlier lists GM or HoN attendance indicated Senior Team to support Silver, flow and clinical teams with escalations, operational planning, decision making and wider communication. Ensure robust management of any IDS delays, provide timescales for feedback of actions, hold to account and escalate to Ops Lead of any external concerns GM/HoN/CoS to ensure all CDs, Consultants and Senior decision makers are aware of escalation status and plans to mitigate At 3pm meeting review elective demand for following day (Inc. CDU) and discuss as part of 16:00 ops meeting Bed Meeting Triggers Actions as above and the following Twice daily operational meetings chaired by GM, HoN or Matron 1100 Review of all PDDs and MFFD Identify planned discharge times Ensure flow to DC lounge Create list of escalations and agree actions. 1500 Review all PDDs Identify planned discharge Ensure flow to DC lounge Create list of escalations and agree actions. Identify Early birds for When Trust declares OPEL 4 status, or for the CSC IF at least 3 of the following apply:- Bed capacity – EDDs less than 15 discharges Outliers 20+ MFFD >101 (for the Trust) No CCU bed No Resp High Care bed As per OPEL 3PLUS: Cancel all non urgent / routine elective inpatient work GM/HoN/CoS to ensure all Consultants and Senior decision makers are aware of deterioration of escalation status and plans to mitigate CoS or On call Consultant to attend 1600 ops meeting if able or send a deputy HoN/General Manager/CoS to review planned leave for next 48 hrs and are accountable for deciding what study leave is required and what should be cancelled. Consultants to provide additional ward team support. When inpatient reviews have been completed, provide clinical support to AMU and ED to support admission avoidance. SMT to cancel all meetings to support Consultant lead informed / reviews Review case mix across Treatment / Clinic environment
Capacity%20Management%20Policy%20inc%20Escalation%20Measures.DOCX