Access Hospital room facilities Public (access to) Access Hospital room facilities Semi-private / private (access to) Access Parking Access to disabled spaces Access Parking Access to spaces Access Parking Car parking charges Access Parking Clamping / Declamping of car Access Parking Condition or maintenance of car parks Access Parking Damaged cars Access Parking Location of pay machine Access Transfer issues External transfer Access Transfer issues Internal transfer Access Transport External transportation Access Transport Internal transportation Access Visiting times Lack of visiting policy enforcement Access Visiting times Special visiting times not accommodated Dignity and Alleged inappropriate Patient Respect behaviour Dignity and Alleged inappropriate Staff Respect behaviour Dignity and Alleged inappropriate Visitor Respect behaviour Dignity and Delivery of care Lack of respect shown to patient during Respect examination / consultation Dignity and Delivery of care No concern for patient as a person Respect Dignity and Delivery of care Patient's dignity not respected Respect Dignity and Discrimination Age Respect Dignity and Discrimination Civil status Respect Dignity and Discrimination Disability Respect Dignity and Discrimination Family status Respect Dignity and Discrimination Gender Respect Dignity and Discrimination Membership of traveller community Respect Dignity and Discrimination Race Respect Dignity and Discrimination Religion Respect Dignity and Discrimination Sexual orientation Respect Dignity and Discrimination Socio-economic Respect
Access Hospital room facilities (access to) Public Access Hospital room facilities (access to) Semi-private / private Access Parking Access to disabled spaces Access Parking Access to spaces Access Parking Car parking charges Access Parking Clamping / Declamping of car Access Parking Condition or maintenance of car parks Access Parking Damaged cars Access Parking Location of pay machine Access Transfer issues External transfer Access Transfer issues Internal transfer Access Transport External transportation Access Transport Internal transportation Access Visiting times Lack of visiting policy enforcement Access Visiting times Special visiting times not accommodated Dignity and Respect Alleged inappropriate behaviour Patient Dignity and Respect Alleged inappropriate behaviour Staff Dignity and Respect Alleged inappropriate behaviour Visitor Dignity and Respect Delivery of care Lack of respect shown to patient during examination / consultation Dignity and Respect Delivery of care No concern for patient as a person Dignity and Respect Delivery of care Patient's dignity not respected Dignity and Respect Discrimination Age Dignity and Respect Discrimination Civil status Dignity and Respect Discrimination Disability Dignity and Respect Discrimination Family status Dignity and Respect Discrimination Gender Dignity and Respect Discrimination Membership of traveller community Dignity and Respect Discrimination Race Dignity and Respect Discrimination Religion Dignity and Respect Discrimination Sexual orientation Dignity and Respect Discrimination Socio-economic
complaint-type-categorisation-guide.docx