The assessor will provide additional feedback to the learner within 2 weeks of receiving their appeal. If the learner is still not satisfied with the assessor’s decision, they should submit an appeal to the Lead IV within 2 weeks. The Lead IV will provide additional feedback, in consultation with the assessor, to the learner within 2 weeks. If the learner is not satisfied with the Lead IV’s decision, the appeal will be elevated to the Quality Nominee, who will take the final decision on the assignment mark to be awarded. Take appropriate action to protect the interests of other learners and the integrity of the qualification, when the outcome of an appeal questions the validity of other results. Monitor appeals to inform quality improvement.
The assessor will provide additional feedback to the learner within 2 weeks of receiving their appeal. If the learner is still not satisfied with the assessor’s decision, they should submit an appeal to the Lead IV within 2 weeks. The Lead IV will provide additional feedback, in consultation with the assessor, to the learner within 2 weeks. If the learner is not satisfied with the Lead IV’s decision, the appeal will be elevated to the Quality Nominee, who will take the final decision on the assignment mark to be awarded. Take appropriate action to protect the interests of other learners and the integrity of the qualification, when the outcome of an appeal questions the validity of other results. Monitor appeals to inform quality improvement.
BTEC_Policies_Procedures_and_Practices.docx