send a letter of acknowledgment. Step 13: Write a letter of appreciation. Maintain contact with the organization throughout  the process of planning and carrying out access improvements. When access changes have been made, send a  final letter of appreciation. Step 14: File a complaint if necessary. If, despite your efforts, the organization you are  working with refuses to take steps to improve its accessibility, and you believe it is in violation of the law, the next step may be to file a complaint. If a hearing is held, be prepared to testify.  Additional Resources Municipal Listing of Local Commissions on Disability: This list is included in the folder titled: Additional Resources. Municipal Listing of the ADA Coordinators: This list is included in the folder titled: Additional Resources.
send a letter of acknowledgment. Step 13: Write a letter of appreciation.  Maintain contact with the organization throughout the process of planning and carrying out access improvements.  When access changes have been made, send a final letter of appreciation. Step 14: File a complaint if necessary.  If, despite your efforts, the organization you are working with refuses to take steps to improve its accessibility, and you believe it is in violation of the law, the next step may be to file a complaint.  If a hearing is held, be prepared to testify. Additional Resources Municipal Listing of Local Commissions on Disability: This list is included in the folder titled: Additional Resources. Municipal Listing of the ADA Coordinators: This list is included in the folder titled: Additional Resources.
CAM_BOOK_-_Large_Print.docx