Help managers Unaware that determine what type Senior The managers of Communication Avoid judgement. Allow Management have not been Approach they utilize managers to self them as told that they and provide their 'ineffective are 'ineffective education the Communication communicators.' communicators.' approaches. Approach. Avoid stereotyping. Research Millennials There is a great deal of and determine if variation from one All under the Belong to the there are themes that individual to another age of 35 years Millennial tend to be important within a generational old. generation. to them. cohort. Ask the managers Avoid assuming that the how they feel their managers are effective college degrees have managers simply Have college Value education helped them within because they have a degrees. and knowledge. this career. college degree. Research the types of training that the Avoid assuming that the Have never organization has organization has participated in The software provided. Research provided training. Avoid training about design firm has the types of trainings assuming that the 'Communicating not offered this that the managers managers have for Managerial training in the have actually participated in trainings Effectiveness.' past. participated in. that were offered. Table 2.3 - Vice-President KISS Chart Know Infer So what should I do? So what should I avoid? Avoid assuming that he is neither capable nor Leads a Understand the career incapable of leading a software design He manages a path he has taken in design firm with 500 firm with 500 diverse order to become the employees, due to his employees. workforce. VP of an organization. age.
Unaware that Senior Management them as 'ineffective communicators.' The managers have not been told that they are 'ineffective communicators.' Help managers determine what type of Communication Approach they utilize and provide education the approaches. Avoid judgement. Allow managers to self their Communication Approach. All under the age of 35 years old. Belong to the Millennial generation. Research Millennials and determine if there are themes that tend to be important to them. Avoid stereotyping. There is a great deal of variation from one individual to another within a generational cohort. Have college degrees. Value education and knowledge. Ask the managers how they feel their college degrees have helped them within this career. Avoid assuming that the managers are effective managers simply because they have a college degree. Have never participated in training about 'Communicating for Managerial Effectiveness.' The software design firm has not offered this training in the past. Research the types of training that the organization has provided. Research the types of trainings that the managers have actually participated in. Avoid assuming that the organization has provided training. Avoid assuming that the managers have participated in trainings that were offered. Table 2.3 - Vice-President KISS Chart Know Infer So what should I do? So what should I avoid? Leads a software design firm with 500 employees. He manages a diverse workforce. Understand the career path he has taken in order to become the VP of an organization. Avoid assuming that he is neither capable nor incapable of leading a design firm with 500 employees, due to his age.
COMM335-CaseStudy2-1-Crowe-Gruender-Sparacino.docx