Specific Experience Ddemonstrable experience of developing Distribution capability within the insurance industry. Extensive up to date knowledge of all regulatory requirements for Distribution. (DDA, Marketing Permissions, FCA, PRA, FOS & EC Directives) Evidenced delivery of material improvements in Customer and User Experience, & Retention metrics in highly regulated environment. Through the use of recognised Continuous Improvement methodologies and technologies. Software Expert user of MS office essential Specifically (MS Outlook, PowerPoint, Excel & Word) Dimensions Staff: 2 FTE Multi-site Birmingham Customers: Internal (Marketing, Aggregator Distribution Mgt, Relationship Managers (3rd Party products) Group colleagues) Budget: c£100,000 Regulatory Responsibility DECLARATION: I confirm that I have received and understood the 'Responsibilities of Senior Management' within the description of the Control Environment contained in the Group Policies and Procedures Manual. In addition, I acknowledge that I am similarly bound by the other Group Policies, Codes and Manuals referred to in the Appendix of that Manual. JOBHOLDER .......................................................... DATE .......................... LINE MANAGER ................................................... DATE ..........................
Specific Experience Ddemonstrable experience of developing Distribution capability within the insurance industry. Extensive up to date knowledge of all regulatory requirements for Distribution. (DDA, Marketing Permissions, FCA, PRA, FOS & EC Directives) Evidenced delivery of material improvements in Customer and User Experience, & Retention metrics in highly regulated environment. Through the use of recognised Continuous Improvement methodologies and technologies. Software Expert user of MS office essential Specifically (MS Outlook, PowerPoint, Excel & Word) Dimensions Staff: 2 FTE Multi-site Birmingham Customers: Internal (Marketing, Aggregator Distribution Mgt, Relationship Managers (3rd Party products) Group colleagues) Budget: c£100,000 Regulatory Responsibility DECLARATION: I confirm that I have received and understood the 'Responsibilities of Senior Management' within the description of the Control Environment contained in the Group Policies and Procedures Manual. In addition, I acknowledge that I am similarly bound by the other Group Policies, Codes and Manuals referred to in the Appendix of that Manual. JOBHOLDER .......................................................... DATE .......................... LINE MANAGER ................................................... DATE ..........................
Conversion_Performance_manager_FINAL_2_3_.docx