Fire, accident and emergency Security information and physical property – Resource use and control Purchasing equipment, consumables, service contracts – Equipment use, monitoring and maintenance Sending receiving and storing information Staff movement/absence control Progress reporting and productivity monitoring Use of telephones, Internet and emails Ways of communicating the systems and procedures Notices located near to equipment – Staff handbook issued to all staff; a good way of communicating standard, complex procedures – Equipment manuals quick method to provide new or updated information – Intranet Induction/training sessions backed up by handout material – Introducing new working methods, products or services May impact upon one or more of the following: The business as a whole Management structures Departments within a business Employees in teams Individuals Customers Competitors Sources of support and advice for business innovation Department for Innovation & Skills (BIS) Business Innovation Facility (BIF) Grants government, European funded, local business grant schemes – Technology Strategy Board (TSB) Innovation vouchers GOOD OFFICE ADMINISTRATION MEANS … Organisational structure chart The staff team and visitors to the office can visualise how the organisation is structured and what its reporting lines are. Office visitors Visitors will feel welcome and informed, and leave with a good impression of the office. Appointments system Visitors will have more guaranteed access to the staff member visited, staff will be less disrupted by visits and a record of visitors will be kept. Reception system Incoming telephone messages will be recorded and callers will
Fire, accident and emergency Security – information and physical property Resource use and control Purchasing – equipment, consumables, service contracts Equipment use, monitoring and maintenance Sending receiving and storing information Staff movement/absence control Progress reporting and productivity monitoring Use of telephones, Internet and emails Ways of communicating the systems and procedures Notices – located near to equipment Staff handbook – issued to all staff; a good way of communicating standard, complex procedures Equipment manuals – quick method to provide new or updated information Intranet Induction/training sessions – backed up by handout material Introducing new working methods, products or services May impact upon one or more of the following: The business as a whole Management structures Departments within a business Employees in teams Individuals Customers Competitors Sources of support and advice for business innovation Department for Innovation & Skills (BIS) Business Innovation Facility (BIF) Grants – government, European funded, local business grant schemes Technology Strategy Board (TSB) Innovation vouchers GOOD OFFICE ADMINISTRATION MEANS … Organisational structure chart The staff team and visitors to the office can visualise how the organisation is structured and what its reporting lines are. Office visitors Visitors will feel welcome and informed, and leave with a good impression of the office. Appointments system Visitors will have more guaranteed access to the staff member visited, staff will be less disrupted by visits and a record of visitors will be kept. Reception system Incoming telephone messages will be recorded and callers will
Business-Administration-Systems.docx