Audit Chargeable audit activities may include: travel from the agreed meeting place with the client to the audit area(s) time waiting for the client at the agreed meeting place from the agreed time conducting the audit report writing time waiting for the vessel, establishment, consignment or client to be reviewing corrective actions undertaken in respect of a corrective action request, and audit services requested by an exporter or as required under legislation or importing country requirements. Post Chargeable post audit activities may include: revising protocol and work plans corrective action request management updating departmental audit result systems such as AMS, QPR,etc, and non-conformity and critical non-conformity reporting. Non-chargeable activities for audits Non-chargeable audit activities may include: organising initial audit appointments department staff undergoing training, assessment or mentoring attendance of visiting program experts or observers at audits attendance of management staff for verification or for stakeholder engagement travel to and from the audit statistical reporting, and attending general phone and email enquiries. Conduct of on-site or in-office It is at the discretion of the department or their representative (the officer) whether an activity is undertaken on-site or inoffice. The conduct of the audit on-site will be discussed with the client at the time of booking the appointment. On a case-by-case basis, officers may identify that some post service activities are most efficiently completed on-site enabling client interaction to ensure the accuracy of details captured. This activity is to be undertaken on-site at the discretion of the officer. Chargeable activities for Post Quarantine Importers of animals or plants that must enter a post entry quarantine (PEQ) facility are to be charged: a charge for all plants and animals on arrival to PEQ facility, and a daily or monthly fee as applicable. The charge covers the cost of activities provided to all importers. activities include recovering the cost of maintaining service delivery capability at the PEQ including, among other things,
Audit Chargeable audit activities may include: travel from the agreed meeting place with the client to the audit area(s) time waiting for the client at the agreed meeting place from the agreed time conducting the audit report writing time waiting for the vessel, establishment, consignment or client to be reviewing corrective actions undertaken in respect of a corrective action request, and audit services requested by an exporter or as required under legislation or importing country requirements. Post Chargeable post audit activities may include: revising protocol and work plans corrective action request management updating departmental audit result systems such as AMS, QPR,etc, and non-conformity and critical non-conformity reporting. Non-chargeable activities for audits Non-chargeable audit activities may include: organising initial audit appointments department staff undergoing training, assessment or mentoring attendance of visiting program experts or observers at audits attendance of management staff for verification or for stakeholder engagement travel to and from the audit statistical reporting, and attending general phone and email enquiries. Conduct of on-site or in-office It is at the discretion of the department or their representative (the officer) whether an activity is undertaken on-site or inoffice. The conduct of the audit on-site will be discussed with the client at the time of booking the appointment. On a case-by-case basis, officers may identify that some post service activities are most efficiently completed on-site enabling client interaction to ensure the accuracy of details captured. This activity is to be undertaken on-site at the discretion of the officer. Chargeable activities for Post Quarantine Importers of animals or plants that must enter a post entry quarantine (PEQ) facility are to be charged: a charge for all plants and animals on arrival to PEQ facility, and a daily or monthly fee as applicable. The charge covers the cost of activities provided to all importers. activities include recovering the cost of maintaining service delivery capability at the PEQ including, among other things,
charging-guidelines-2017.docx