Drafting of Scorecard /KPIs has started Interim Payments - Service Improvement at BSO Complete on 10th 2/9/13 - process inefficiencies, February BSO reduction of backlog C C Cutover of BSO to Greenmount took place on 10th Feb Recruitment and Went live on 1/10 and Continue completing 1/10/13 interim accommodation on any outstanding Selection BSO and – ground in Pinewood is readiness issues at SHSCT (Legacy) operational Pinewood. SHSCT and BSO R&S Continue complete Operational Delivery Desktop procedures – ongoing Plan and prepare for C Completing outstanding ERec go live date C readiness issues at (March 2014) (see Pinewood. below) Completing Desktop procedures Confirmed ERec go live date for BSO (3rd 2014) and continued to prepare Income WHSCT WHSCT Income Operational Complete 1 Nov 2013 1/11/13 – Delivery ongoing in Interim accommodation C C Ongoing improvements and training in Processes and Procedures Income Operational Delivery Complete 2nd Dec 2/12/13 –BSO ongoing in Interim 2013 accommodation C C Ongoing improvements and training in Processes and Procedures Payments - went live 16th Dec Complete 16th 16/12/13 2013 at Braid Valley and December 2013 transferred to Greenmount on 13th January 2014 C C Scanning Team transferred to Greenmount 13th Jan 2013
Drafting of Scorecard /KPIs has started Interim Payments - BSO Service Improvement at BSO - process inefficiencies, reduction of backlog Cutover of BSO to Greenmount took place on 10th Feb Complete on 10th February 2/9/13 C C Recruitment and Selection – BSO and SHSCT (Legacy) Went live on 1/10 and interim accommodation on ground in Pinewood is operational SHSCT and BSO R&S Operational Delivery – ongoing Completing outstanding readiness issues at Pinewood. Completing Desktop procedures Confirmed ERec go live date for BSO (3rd 2014) and continued to prepare Continue completing any outstanding readiness issues at Pinewood. Continue complete Desktop procedures Plan and prepare for ERec go live date (March 2014) (see below) 1/10/13 C C Income – WHSCT WHSCT Income Operational Delivery ongoing in Interim accommodation Ongoing improvements and training in Processes and Procedures Complete 1 Nov 2013 1/11/13 C C Income –BSO Operational Delivery ongoing in Interim accommodation Ongoing improvements and training in Processes and Procedures Complete 2nd Dec 2013 2/12/13 C C Payments - went live 16th Dec 2013 at Braid Valley and transferred to Greenmount on 13th January 2014 Scanning Team transferred to Greenmount 13th Jan 2013 Complete 16th December 2013 16/12/13 C C
BSTP_Shared_Services_3.docx