Appendix 3. Tokelau Public Service Management Framework Map – Inputs Processes Outputs Immediate Outcomes Intermediate Outcomes Impact 1-2 years 3-5 years 5years - Resources Service Delivery Services: Specify Quality of Life services need to outcomes as identified in identify measureable and the Strategic Objectives quantifiable output units stated in the TNSP that reflect outcomes and ultimately Quality of Life impacts Financial Direct OR Outsourced Planning Ministry Good Governance NZ, Donors, Other revenue Governing Bodies Policy & Planning PSC Legislation and Policies Monitoring and Evaluation, Ministry of Finance Infrastructure and Procedures Ongoing feedback and Adequate , reliable & engagement efficient Staff & Volunteers Quality focus and Community & Social Continuous Improvement Development Dept Infrastructure HR Development and Education Human Development Assets, Buildings, alignment Health, Education and social Equipment, IT well being Intellectual Property Communications Internal Health – & External People of Tokelau Information and Knowledge Law & Justice Sustainability Economic, Management environmental, cultural and spiritual Risk Management Tokelau Apia office Balancing Traditional and Individual Public Assets and modern Utilities (And the Board) Taupulega Services
Appendix 3. Tokelau Public Service Management Framework – Map Inputs Processes Outputs Immediate Outcomes 1-2 years Intermediate Outcomes 3-5 years Impact 5years - Resources Service Delivery Services: services need to identify measureable and quantifiable output units that reflect outcomes and ultimately Quality of Life impacts Specify Quality of Life outcomes as identified in the Strategic Objectives stated in the TNSP Financial NZ, Donors, Other revenue Direct OR Outsourced Planning Ministry Good Governance Governing Bodies Policy & Planning PSC Legislation and Policies and Procedures Monitoring and Evaluation, Ongoing feedback and engagement Ministry of Finance Infrastructure Adequate , reliable & efficient Staff & Volunteers Quality focus and Continuous Improvement Community & Social Development Dept Infrastructure Assets, Buildings, Equipment, IT HR Development and alignment Education Human Development Health, Education and social well being Intellectual Property Communications – Internal & External Health People of Tokelau Information and Knowledge Management Law & Justice Sustainability Economic, environmental, cultural and spiritual Risk Management Tokelau Apia office Balancing Traditional and modern Individual Public Assets and Utilities (And the Board) Taupulega Services
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