Table 1 Complaints received during reporting year [01 Apr 17 31 Mar 18] – – MONTH Number of Warranted Unwarranted Partially warranted complaints received April May June July August September October November December January February March Table 2 Nature of complaints during the reporting year [01 Apr 17 31 Mar 18] – – – Number of Treatment Staff Access Referral Facilities Medication Waiting complaints attitude process times April May June July Aug Sept Oct Nov Dec Jan Feb Mar
Table 1 – Complaints received during reporting year [01 Apr 17 – 31 Mar 18] MONTH Number of complaints received Warranted Unwarranted Partially warranted April May June July August September October November December January February March Table 2 – Nature of complaints during the reporting year [01 Apr 17 – 31 Mar 18] – Number of complaints Treatment Staff attitude Access Referral process Facilities Medication Waiting times April May June July Aug Sept Oct Nov Dec Jan Feb Mar
COMPLAINTS%20PROCEDURE%20-%20last%20reviewed%20-%202018-07-30docx.docx