Therapeutic relationship is the working alliance between the physician and patient. Respect (i.e. unconditional positive regard), genuineness, and empathy have been correlated with good therapeutic outcomes. 2. Complete the table below about verbal communication task. Identify the sequence, timing, and purposes of each of the communication tasks. # Verbal Communication Timing PURPOSES (2-4 per task) COMMUNICATION TASK 1. INITIATING THE SESSION Beginning Establishing initial rapport Identifying the reason for the 2. GATHERING INFO and Middle Exploration of the patient problem to PHYSICAL EXAM discover: Biomedical perspective (disease) Patient perspective (illness) Background information context – 3. EXPLANATION and Middle Providing the correct type and level of PLANNING information Aiding accurate recall and understanding Achieving a shared understanding – incorporating the patient’s perspective Planning shared decision-making – 4. CLOSING THE SESSION End Ensuring appropriate point of closure Forward planning 5. BUILDING THE Ongoing Developing a therapeutic alliance RELATIONSHIP Involving the patient 6. PROVIDING STRUCTURE Ongoing Making organization overt Attending to flow 3. Complete the table below by listing some of the details you would include under each of these three parts of a written communication. CONTENT Sample details 1. History Chief problem/reason for referral Chief complaint Relevant past history Current medications, as appropriate Other history appropriate to presenting problem: psychosocial history, functional history, family history, review of systems, etc.
Therapeutic relationship is the working alliance between the physician and patient. Respect (i.e. unconditional positive regard), genuineness, and empathy have been correlated with good therapeutic outcomes. 2. Complete the table below about verbal communication task. Identify the sequence, timing, and purposes of each of the communication tasks. # Verbal Communication COMMUNICATION TASK Timing PURPOSES (2-4 per task) 1. INITIATING THE SESSION Beginning Establishing initial rapport Identifying the reason for the 2. GATHERING INFO and PHYSICAL EXAM Middle Exploration of the patient problem to discover: Biomedical perspective (disease) Patient perspective (illness) Background information – context 3. EXPLANATION and PLANNING Middle Providing the correct type and level of information Aiding accurate recall and understanding Achieving a shared understanding – incorporating the patient’s perspective Planning – shared decision-making 4. CLOSING THE SESSION End Ensuring appropriate point of closure Forward planning 5. BUILDING THE RELATIONSHIP Ongoing Developing a therapeutic alliance Involving the patient 6. PROVIDING STRUCTURE Ongoing Making organization overt Attending to flow 3. Complete the table below by listing some of the details you would include under each of these three parts of a written communication. CONTENT Sample details 1. History Chief problem/reason for referral Chief complaint Relevant past history Current medications, as appropriate Other history appropriate to presenting problem: psychosocial history, functional history, family history, review of systems, etc.
Communicator_A3%20Written%20Questions%20and%20Answers_Communicator%20Role.docx