95. _____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities. 96. A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a: 97. is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors. 98. The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers. 99. _____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company’s resources and allow it to survive and eventually prosper. process of creating new products that customers want is called:
95. _____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities. 96. A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a: 97. is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors. 98. The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers. 99. _____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company’s resources and allow it to survive and eventually prosper. process of creating new products that customers want is called:
Contemporary-Management-9th-Edition-Jones-Test-Bank.docx