BE7.1 NO Corporate Gifts Describes the requirements No more than 3 incidents Measured by recording the for sourcing and branding of where the proposed gifts were number of incidents where the corporate gifts. not of good quality, as per proposed gifts were not good BANKSETA's requirements. quality, as per BANKSETA's requirements. Digital - Describes the requirements relting to digital media BE8.1 NO Digital Describes the requirements To be defined and agreed at Confromance to agreed relating to digital media. the the time the services are requirements and timelines. required. Photography - Describes the requirements relating to photography and video production. BE9.1 NO Photography Describes the requirements To be agreed at the time the Conformance to agreed related to photography. service is requested. timelines and deliverables. Describes the requirements for providing ad-hoc marketing communication Marketing Communication Consulting Services - consultingservices. BE10.1 NO Provide a Describes the requirements Ad-hoc quotations to be Measured by recording the marketing for providing ad-hoc submitted to the BANKSETA number of incidents where consulting marketing communication within 5 business days of the quotations were not submitted service on consulting services. request being received. within 5 working days. projects.
BE7.1 NO Corporate Gifts Describes the requirements for sourcing and branding of corporate gifts. No more than 3 incidents where the proposed gifts were not of good quality, as per BANKSETA's requirements. Measured by recording the number of incidents where the proposed gifts were not good quality, as per BANKSETA's requirements. Digital - Describes the requirements relting to digital media BE8.1 NO Digital Describes the requirements relating to digital media. To be defined and agreed at the the time the services are required. Confromance to agreed requirements and timelines. Photography - Describes the requirements relating to photography and video production. BE9.1 NO Photography Describes the requirements related to photography. To be agreed at the time the service is requested. Conformance to agreed timelines and deliverables. Marketing Communication Consulting Services - Describes the requirements for providing ad-hoc marketing communication consultingservices. BE10.1 NO Provide a marketing consulting service on projects. Describes the requirements for providing ad-hoc marketing communication consulting services. Ad-hoc quotations to be submitted to the BANKSETA within 5 business days of the request being received. Measured by recording the number of incidents where quotations were not submitted within 5 working days.
B_-_Marketing_and_Communications_Services_Service_Level_Agreement_V3.docx