Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Board Action Plan Risk Description Current Controls Assurances Action By Whom Comment Risk Score End (Include DATE Date L I S Rate 12. Benefits of the 3 4 12 High Operational & FPS Project (a) FPS has Dir of Ops FPS has gone live for new FPPS system Service Review (Benefits planned training all three elements – fail to be realised Group to manage Realisation) will events and will March 2016 Pharmaceutical, due to: prioritisation and monitor the use roadshows Dental and GP execution of fixes progress and and other payments. Work is Contractors and change consider means of meetings with progressing on declining to use controls increasing uptake if contractor and resolution of issues the web based necessary their identified within the portal, leading to representatives new Dental system an inability to to promote the particularly in respect reduce staff benefits to of Prior Approvals. A numbers in contractor of backlog of work has accordance with using the portal; accumulated due to plan (b)FPS to gain the system not commitment transmitting messages Required system from HSCB to to contractors. There fixes for defects continue to may be an adverse and/or change encourage impact upon patients’ controls not contractors to oral health. The issue being applied, use the portal; of Prior Approvals is leading to an (c)FPS to stated as a Divergence inability to develop an in the Annual reduce staff interim Governance numbers in contingency Statement 2014-15. accordance with plan to resource plan; system impacts An action plan to in the event of address the backlog contractors not was approved by the Risk using the portal. Project Board on 12th Dir of Ops June 2015. Progress
Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Board Action Plan Risk Description (Include DATE Current Risk Score Controls Assurances Action By Whom End Date Comment L I S Rate 12. Benefits of the new FPPS system fail to be realised due to: Contractors declining to use the web based portal, leading to an inability to reduce staff numbers in accordance with plan Required system fixes for defects and/or change controls not being applied, leading to an inability to reduce staff numbers in accordance with plan; Risk Dir of Ops 3 4 12 High Operational & Service Review Group to manage prioritisation and execution of fixes and change controls FPS Project (Benefits Realisation) will monitor the progress and consider means of increasing uptake if necessary (a) FPS has planned training events and will use roadshows and other meetings with contractor and their representatives to promote the benefits to contractor of using the portal; (b)FPS to gain commitment from HSCB to continue to encourage contractors to use the portal; (c)FPS to develop an interim contingency plan to resource system impacts in the event of contractors not using the portal. Dir of Ops March 2016 FPS has gone live for all three elements – Pharmaceutical, Dental and GP payments. Work is progressing on resolution of issues identified within the new Dental system particularly in respect of Prior Approvals. A backlog of work has accumulated due to the system not transmitting messages to contractors. There may be an adverse impact upon patients’ oral health. The issue of Prior Approvals is stated as a Divergence in the Annual Governance Statement 2014-15. An action plan to address the backlog was approved by the Project Board on 12th June 2015. Progress
CorporateRiskReport.docx