cleaning and maintenance of bus district and parish stops and shelters in a pilot area. councils 6 Continue programme of installing Derbyshire County Ongoing lighting in bus shelters. Council Strategic Action Who takes the Starting Actions lead when 7 Sharing data and intelligence to Bus companies and Starting understand and meet customer Derbyshire County Autumn needs better. Council 2018 8 Introduce a Customer Charter Bus companies and Starting setting out the standards which Derbyshire County Autumn people can expect with regard to Council and bus 2018 service, information, fares and users groups passenger care. 9 Reinvigorate travel planning and Derbyshire County Ongoing behavioural change activities Council, bus linked to new housing and companies, commercial developments to borough and encourage greater bus use and districts council market the services. Aim 2. Developing and sustaining a high quality core commercial network- A network of comfortable, punctual, convenient and affordable commercial services which meet most people’s travel needs. Strategic Action Who takes the Starting Actions lead when 1 Continued investment programme Bus companies Ongoing in new buses with commitments to improve vehicle emissions standards and improved passenger environment. 2 Pump prime improvements to the Bus companies and 2018/19 routes and frequencies of existing Derbyshire County commercial services using funding Council, borough from commercial and residential and district councils developments. 3 Targeted punctuality improvement Derbyshire County 2018/19 infrastructure measures to make Council bus journeys quicker and more reliable. 4 Test demand for an affordable Derbyshire County 2018/19 integrated all bus operator ticket Council and by introducing a simple paper appropriate bus based day and weekly ticket in an companies area of Derbyshire.
cleaning and maintenance of bus stops and shelters in a pilot area. district and parish councils 6 Continue programme of installing lighting in bus shelters. Derbyshire County Council Ongoing Strategic Actions Action Who takes the lead Starting when 7 Sharing data and intelligence to understand and meet customer needs better. Bus companies and Derbyshire County Council Starting Autumn 2018 8 Introduce a Customer Charter setting out the standards which people can expect with regard to service, information, fares and passenger care. Bus companies and Derbyshire County Council and bus users groups Starting Autumn 2018 9 Reinvigorate travel planning and behavioural change activities linked to new housing and commercial developments to encourage greater bus use and market the services. Derbyshire County Council, bus companies, borough and districts council Ongoing Aim 2. Developing and sustaining a high quality core commercial network- A network of comfortable, punctual, convenient and affordable commercial services which meet most people’s travel needs. Strategic Actions Action Who takes the lead Starting when 1 Continued investment programme in new buses with commitments to improve vehicle emissions standards and improved passenger environment. Bus companies Ongoing 2 Pump prime improvements to the routes and frequencies of existing commercial services using funding from commercial and residential developments. Bus companies and Derbyshire County Council, borough and district councils 2018/19 3 Targeted punctuality improvement infrastructure measures to make bus journeys quicker and more reliable. Derbyshire County Council 2018/19 4 Test demand for an affordable integrated all bus operator ticket by introducing a simple paper based day and weekly ticket in an area of Derbyshire. Derbyshire County Council and appropriate bus companies 2018/19
bus-strategy-march-2018-draft.docx