Communicating for Buy-In Planning Tool County Level Teams Shareholder: Message Messenger(s) Venue Expected Outcome Follow Up Service (Time, Place, Duration) (How Measured) Activities Recipients Key points likely to align Who is involved in What works best? How do you know Ongoing encounters, with the felt needs, concerns delivering the When is optimal timing? that the message had regularly occurring and wants of the message? How long is the initial the desired effect? forums/meetings to shareholder? communication? reinforce the 1. 1. Survey following message. 2. 2. the message 3. 3. Surveys Special educational 4. 4. conducted at events 5. 5. various points in time In-service training Materials used: Interviews DVD Focus groups PPT Handouts Other
Communicating for Buy-In Planning Tool County Level Teams Shareholder: Service Recipients Message Messenger(s) Venue (Time, Place, Duration) Expected Outcome (How Measured) Follow Up Activities Key points likely to align with the felt needs, concerns and wants of the shareholder? 1. 2. 3. 4. 5. Materials used: DVD PPT Handouts Other Who is involved in delivering the message? 1. 2. 3. 4. 5. What works best? When is optimal timing? How long is the initial communication? How do you know that the message had the desired effect? Survey following the message Surveys conducted at various points in time Interviews Focus groups Ongoing encounters, regularly occurring forums/meetings to reinforce the message. Special educational events In-service training
Communicating-for-Buy-In-2015.docx