20. A certification exam to become a certified medical administrative specialist is offered (p. 18) through the: AMT A. B. AAMA C. NCCT D. A certification exam to become a certified medical administrative specialist is offered through the AMT. 21. The core values of the IAAP include integrity, respect, adaptability, communication (p. 18) and __________. A. Courage B. Dependability C. Commitment D. Cooperation The core values of the IAAP include integrity, respect, adaptability, communication and commitment. 22. When speaking with terminally ill patients, what types of topics should you discuss? (p. 21) A. Past History B. Future Plans C. Long-term topics D. Short-term topics When speaking with terminally ill patients, you should discuss short-term topics. 23. Which of the following is a current preferred sign-in method? (p. 21) A. First name only method B. Label method C. Marker method D. last name only method The method is a current preferred sign-in method. 24. Identify the sole judge of what information is to be given to, or withheld from, the (p. 22) patient? A. The office manager B. The medical assistant C. The administrative medical assistant D. The physician The physician is the sole of what information is to be given to or withheld from the patient. 25. __________ is the tendency to believe that one's own race or ethnic group is the most (p. 23) important and that some or all aspects of its culture are superior to those of other groups. A. Ethnocentrism B. Prejudice C. Bias D. Ego Ethnocentrism is the tendency to believe that one's own race or ethnic group is the most important and that some or all aspects of its culture are superior to those of other groups.
20. (p. 18) A certification exam to become a certified medical administrative specialist is offered through the: A. AMT B. AAMA C. NCCT D. A certification exam to become a certified medical administrative specialist is offered through the AMT. 21. (p. 18) The core values of the IAAP include integrity, respect, adaptability, communication and __________. A. Courage B. Dependability C. Commitment D. Cooperation The core values of the IAAP include integrity, respect, adaptability, communication and commitment. 22. (p. 21) When speaking with terminally ill patients, what types of topics should you discuss? A. Past History B. Future Plans C. Long-term topics D. Short-term topics When speaking with terminally ill patients, you should discuss short-term topics. 23. (p. 21) Which of the following is a current preferred sign-in method? A. First name only method B. Label method C. Marker method D. last name only method The method is a current preferred sign-in method. 24. (p. 22) Identify the sole judge of what information is to be given to, or withheld from, the patient? A. The office manager B. The medical assistant C. The administrative medical assistant D. The physician The physician is the sole of what information is to be given to or withheld from the patient. 25. (p. 23) __________ is the tendency to believe that one's own race or ethnic group is the most important and that some or all aspects of its culture are superior to those of other groups. A. Ethnocentrism B. Prejudice C. Bias D. Ego Ethnocentrism is the tendency to believe that one's own race or ethnic group is the most important and that some or all aspects of its culture are superior to those of other groups.
Ch01%20The%20administrative%20medical%20assistant.docx