About the program What is the Certificate I in Active HLTWHS001 Volunteering (CAVI) - Retail? Participate in workplace health and safety. This will enable you to participate in safe work The Certificate I in Active Volunteering (CAVI) - practices to ensure their own health and safety, and Retail is a nationally recognised qualification which that of others. enables volunteers to develop the skills required to effectively participate in the volunteer sector. This Two elective units are to be chosen from the following includes: four units: what it means to be a volunteer how to prepare and work as an effective volunteer BSBCMM201 how to work safely ensuring you own health and Communicate in the workplace safety and that of others This will enable you to communicate in the how to work respectfully with people from diverse workplace including gathering, conveying and social and cultural groups and situations receiving information and completing routine written how to communicate in the workplace including correspondence. gathering, conveying and receiving information SIRXIND002 This particular CAVI has elective subjects which will Organise and maintain the store environment develop retail and customer service skills. This will enable you to organise, clean and maintain the work environment to ensure optimal workplace There are five units for this qualification. They consist appearance and safety. of three core units in order of study detailed below, and two electives: SIRXIND001 Work effectively in a service environment CHCVOL001 This will enable you to work effectively in the retail Be an effective volunteer. environment understanding rights and responsibilities, This will enable you to work effectively as a volunteer organisational policies and procedures and how they in a variety of capacities and contexts. impact daily work activities. CHCDIV001 TLIP2024 Work with diverse people. Conduct financial transactions This will enable you to work respectfully with people This will enable you to work effectively and from diverse social and cultural groups and situations, understand relevant codes and regulations involved including Aboriginal and/or Torres Strait Islander the transaction of money in the retail environment. people.
About the program What is the Certificate I in Active Volunteering (CAVI) - Retail? The Certificate I in Active Volunteering (CAVI) - Retail is a nationally recognised qualification which enables volunteers to develop the skills required to effectively participate in the volunteer sector. This includes: what it means to be a volunteer how to prepare and work as an effective volunteer how to work safely ensuring you own health and safety and that of others how to work respectfully with people from diverse social and cultural groups and situations how to communicate in the workplace including gathering, conveying and receiving information This particular CAVI has elective subjects which will develop retail and customer service skills. There are five units for this qualification. They consist of three core units in order of study detailed below, and two electives: CHCVOL001 Be an effective volunteer. This will enable you to work effectively as a volunteer in a variety of capacities and contexts. CHCDIV001 Work with diverse people. This will enable you to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. HLTWHS001 Participate in workplace health and safety. This will enable you to participate in safe work practices to ensure their own health and safety, and that of others. Two elective units are to be chosen from the following four units: BSBCMM201 Communicate in the workplace This will enable you to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence. SIRXIND002 Organise and maintain the store environment This will enable you to organise, clean and maintain the work environment to ensure optimal workplace appearance and safety. SIRXIND001 Work effectively in a service environment This will enable you to work effectively in the retail environment understanding rights and responsibilities, organisational policies and procedures and how they impact daily work activities. TLIP2024 Conduct financial transactions This will enable you to work effectively and understand relevant codes and regulations involved the transaction of money in the retail environment.
chc14015__certificate1_active_volunteering_retail__studentguideworkbookeditable.docx