Master Data, Organizational Data, and Other Data The SAP hybris Marketing rapid-deployment solution supports the analysis and segmentation of SAP ERP and SAP CRM data. We assume that in the back-end systems you use, all data that must be analyzed and segmented is present and that the data has been made available for SAP hybris Marketing. The rapid-deployment solution configuration guide CES Settings for Social Contact – Intelligence describes the configuration for contact data from SAP ERP and SAP CRM. If you use data from SAP ERP or SAP ERP and SAP CRM, the SAP ERP contacts and consumers are used for interaction contact information. If you use data from SAP CRM only, the SAP CRM contacts and consumers are used for interaction contact information. SAP Social Contact Intelligence is part of Customer Data Management and allows you to filter, analyze, and process not only contact data from SAP ERP and SAP CRM, but also data that has been harvested from external data sources such as social networks. If you want to use data from external data sources, you need to define the data load from these sources on customer project basis, since the integration with social media platforms is not included in the SAP hybris Marketing rapid-deployment solution. Caution Remember that the use of information originating from social networks and other data sources must be checked in the individual case against the background of all applicable laws and regulations (for example on data protection) and individual rules (for example for the relevant data source). SAP does not accept any liability for the use of the application by its customers. Note Please be aware that the data used in this test case are sample date and they might be different in your system. Business Conditions Optional delete this section if not needed! – Describe the conditions as a state that has been met. Before this item can be tested, the following business conditions must be met. Business Condition Comment 1
Master Data, Organizational Data, and Other Data The SAP hybris Marketing rapid-deployment solution supports the analysis and segmentation of SAP ERP and SAP CRM data. We assume that in the back-end systems you use, all data that must be analyzed and segmented is present and that the data has been made available for SAP hybris Marketing. The rapid-deployment solution configuration guide CES – Settings for Social Contact Intelligence describes the configuration for contact data from SAP ERP and SAP CRM. If you use data from SAP ERP or SAP ERP and SAP CRM, the SAP ERP contacts and consumers are used for interaction contact information. If you use data from SAP CRM only, the SAP CRM contacts and consumers are used for interaction contact information. SAP Social Contact Intelligence is part of Customer Data Management and allows you to filter, analyze, and process not only contact data from SAP ERP and SAP CRM, but also data that has been harvested from external data sources such as social networks. If you want to use data from external data sources, you need to define the data load from these sources on customer project basis, since the integration with social media platforms is not included in the SAP hybris Marketing rapid-deployment solution. Caution Remember that the use of information originating from social networks and other data sources must be checked in the individual case against the background of all applicable laws and regulations (for example on data protection) and individual rules (for example for the relevant data source). SAP does not accept any liability for the use of the application by its customers. Note Please be aware that the data used in this test case are sample date and they might be different in your system. Business Conditions Optional – delete this section if not needed! Describe the conditions as a state that has been met. Before this item can be tested, the following business conditions must be met. Business Condition Comment 1
CE4_CEI11_BPD_EN_XX.docx