Equality Impact Assessment List what Based on the How will we Who is Which other By when Service information have information you mitigate responsible departments Plan you used to have gathered these issues officer for will you work Reference identify these give a summary to improve delivering the with to achieve issues e.g. of key issues the service? mitigation? this? consultation, that have been stakeholder identified. involvement, reports, data … Carers Age CYP -18 Age +18 Surveys on use of Some very We will Customer All By C&CS on line facilities elderly are less produce Services implementation proficient or less some hard Manager and date of each willing to access copy the relevant information online publications Communications project for these and Social groups and Media Manager ensure that customer contact and service retains some face to face and telephone provision
Equality Impact Assessment List what information have you used to identify these issues e.g. consultation, stakeholder involvement, reports, data … Based on the information you have gathered give a summary of key issues that have been identified. How will we mitigate these issues to improve the service? Who is responsible officer for delivering the mitigation? Which other departments will you work with to achieve this? By when Service Plan Reference Carers Age CYP -18 Age +18 Surveys on use of on line facilities Some very elderly are less proficient or less willing to access information online We will produce some hard copy publications for these groups and ensure that customer contact and service retains some face to face and telephone provision Customer Services Manager and the Communications and Social Media Manager All By implementation date of each relevant project C&CS
ccs-budget_review_proposals.docx