should be different timescales set for different information formats and for “There different communication types.” [Facilitators’ prompt, what do people think about remote BSL interpreting?] have seen it but not used it myself. People I know do not like it as it is not “I you do not know the person doing the interpreting and there could be problems with different BSL dialects leading to misunderstandings.” agree, I would not want to use remote BSL.” “I have seen some academic research which shows that there are more “I interpreting errors when BSL is interpreted remotely versus face-to-face BSL interpretation.” Group 3 facilitated by Sue Haddock and Kerry Uttley – agree in principle, especially with regard to letters and other regular “We correspondence.” could be difficult to avoid a delay when booking professionals, as they might “It not be available.” is really important that a person’s confidentiality is respected. It might not be “It appropriate to send a detailed letter to an outside agency for transcription or reformatting into alternate formats.” timescale might not be realistic for some formats; there will need to be “The procedures for staff to follow.” am concerned that it might be completely unlikely to get the right “I communication in urgent care situations. We might be setting organisations up to fail.” will ask the questions, who will respond to the needs?” “Who finance and resources being considered for organisations?” “Are Do you agree with the quality considerations? 1 facilitated by Joanna Ingham – is going to make sure that people are producing good information?” “Who people have training in how to produce read’ information? Will people “Will ‘easy be consulted before read’ information is sent out to make sure it is fit for ‘easy purpose?” Some d/Deaf people in the group did not understand the BSL video on the NHS England website about the accessible information standard. 2 facilitated by Sarah Marsay –
“There should be different timescales set for different information formats and for different communication types.” [Facilitators’ prompt, what do people think about remote BSL interpreting?] “I have seen it but not used it myself. People I know do not like it as it is not you do not know the person doing the interpreting and there could be problems with different BSL dialects leading to misunderstandings.” “I agree, I would not want to use remote BSL.” “I have seen some academic research which shows that there are more interpreting errors when BSL is interpreted remotely versus face-to-face BSL interpretation.” Group 3 – facilitated by Sue Haddock and Kerry Uttley “We agree in principle, especially with regard to letters and other regular correspondence.” “It could be difficult to avoid a delay when booking professionals, as they might not be available.” “It is really important that a person’s confidentiality is respected. It might not be appropriate to send a detailed letter to an outside agency for transcription or reformatting into alternate formats.” “The timescale might not be realistic for some formats; there will need to be procedures for staff to follow.” “I am concerned that it might be completely unlikely to get the right communication in urgent care situations. We might be setting organisations up to fail.” “Who will ask the questions, who will respond to the needs?” “Are finance and resources being considered for organisations?” Do you agree with the quality considerations? 1 – facilitated by Joanna Ingham “Who is going to make sure that people are producing good information?” “Will people have training in how to produce ‘easy read’ information? Will people be consulted before ‘easy read’ information is sent out to make sure it is fit for purpose?” Some d/Deaf people in the group did not understand the BSL video on the NHS England website about the accessible information standard. 2 – facilitated by Sarah Marsay
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