At Microsoft, potential champions for Office 365 and other products were asked to fill out an online questionnaire. They selected the types of activities they were willing to undertake and chose the resources they thought they would need. Microsoft provided training resources and promotional items for champions to distribute and an audio device and a webcam to help demonstrate product capabilities. We have also found that Office 365 Champions attract other Office 365 Champions, so expect some organic growth of the program while the champions become more visible in your organization. Putting champions to work To begin, set up a distribution list to give Office 365 champions a way to share information and provide feedback to the rollout and adoption team. You can also use the list to communicate with your Office 365 champions about specific barriers to adoption. For example, if are having an issue with audio performance, you might want Office 365 champions to help ensure that their coworkers are using an audio device that is optimized for Office 365. You could ask them to make an announcement at a staff meeting about why this is important and how to tell if a device is optimized. Tips for running an effective Office 365 champions program: Set up a blog, wiki, or FAQ for the Office 365 champions to monitor and update. Ask Office 365 champions to make short training recordings, and then post on your intranet site. Encourage Office 365 champions to lead scheduled brownbag sessions with internal groups. Offer Office 365 champions incentives such as gift cards, T-shirts, or other exclusive items. Even something simple like a special door sign can help champions feel both motivated and recognized. Leading by Example: and tell” “Show MIT Sloan Management Review reports research that people won’t embrace a new product unless they expect to get nine times more impact over their current approach. Champions and rollout team members should show users how easy Office 365 is to use and how productive it can help them be. If you lead by example, others will follow suit. Consider doing the following: Have business units designate times during which team members are encouraged to try Office 365. Have leaders run meetings using Lync and Office 365 team sites, and encourage attendee participation. Have users collaborate through IM to come up with a solution to an important business challenge. Document and share their experience with others. Share Office 365 tips, best practices and other updates in team meetings to encourage open communication.
At Microsoft, potential champions for Office 365 and other products were asked to fill out an online questionnaire. They selected the types of activities they were willing to undertake and chose the resources they thought they would need. Microsoft provided training resources and promotional items for champions to distribute and an audio device and a webcam to help demonstrate product capabilities. We have also found that Office 365 Champions attract other Office 365 Champions, so expect some organic growth of the program while the champions become more visible in your organization. Putting champions to work To begin, set up a distribution list to give Office 365 champions a way to share information and provide feedback to the rollout and adoption team. You can also use the list to communicate with your Office 365 champions about specific barriers to adoption. For example, if are having an issue with audio performance, you might want Office 365 champions to help ensure that their coworkers are using an audio device that is optimized for Office 365. You could ask them to make an announcement at a staff meeting about why this is important and how to tell if a device is optimized. Tips for running an effective Office 365 champions program: Set up a blog, wiki, or FAQ for the Office 365 champions to monitor and update. Ask Office 365 champions to make short training recordings, and then post on your intranet site. Encourage Office 365 champions to lead scheduled brownbag sessions with internal groups. Offer Office 365 champions incentives such as gift cards, T-shirts, or other exclusive items. Even something simple like a special door sign can help champions feel both motivated and recognized. Leading by Example: “Show and tell” MIT Sloan Management Review reports research that people won’t embrace a new product unless they expect to get nine times more impact over their current approach. Champions and rollout team members should show users how easy Office 365 is to use and how productive it can help them be. If you lead by example, others will follow suit. Consider doing the following: Have business units designate times during which team members are encouraged to try Office 365. Have leaders run meetings using Lync and Office 365 team sites, and encourage attendee participation. Have users collaborate through IM to come up with a solution to an important business challenge. Document and share their experience with others. Share Office 365 tips, best practices and other updates in team meetings to encourage open communication.
Change_Management_Enterprise.docx