Consumers should first address complaints directly with a business. State the problem and how you would like to see it resolved. Consumers can contact certain agencies / offices with unsatisfied complaints : Non-profit group that collects complaints on businesses. It lets Better Business Bureau – businesses with good histories use its logo for a fee and will help mediate consumer complaints. N.C. State Attorney General May file lawsuits on behalf of consumers when a business – conducts illegal practices Consumers may hire an attorney to advise them as to their rights and file a civil lawsuit
Consumers should first address complaints directly with a business. State the problem and how you would like to see it resolved. Consumers can contact certain agencies / offices with unsatisfied complaints : Better Business Bureau – Non-profit group that collects complaints on businesses. It lets businesses with good histories use its logo for a fee and will help mediate consumer complaints. N.C. State Attorney General – May file lawsuits on behalf of consumers when a business conducts illegal practices Consumers may hire an attorney to advise them as to their rights and file a civil lawsuit
Civics%20Complete%20Notes%202013-8.docx