described his as a ‘brokering’ role. 6.: Enabling change Individual Output Team Measures behaviour NHS Participant’s Made a Described Described as Through arrival in post major in his as Group instrumental Vanguard ‘a was key in team’s Medical in convincing work, enabling the to Director who the participant people of a hit the Secretary of improved: element of bottom-up ground to patient change regionally clinical running with spend more care; during a and dashboard. ease’. resources on profile of nationally. informatics mental Seen now Enhanced – health ‘an Key player as listening the trust’s programme, exceptional services in the NE more, but reputation keeping the contribution’. locally; also through focus on profile of Care sharing and publicising Network of patient care, trust. Vanguard. creating an its work and local health role inviting services Just modelling where visitors. working seconded staff people feel better, and to NHS Medical engagement valued. benefited England and when as is seen to embodying participant National have the helped get Clinical improved. acute mental Adviser for His good values. health Mental networks services Health help the trust included. to influence policy changes and to explain the national picture locally. Table 6.: Influencing and engaging people through changing dynamics Individual Team Output Region NHS behaviour As Chair of a It Participant Enabled Helped monthly enabled seen as the area Emergency others acting as a to be regional teams Prevention, in the buffer and network between the in a local the and to regions and better divide. Response the demands way. and (EPPR) and relevance
described his as a ‘brokering’ role. 6.: Enabling change Individual behaviour Output Team NHS Measures Participant’s arrival in post was key in enabling the people element of change during a programme, keeping the focus on patient care, role modelling staff engagement and embodying the values. Made a major to regionally and nationally. Key player in the NE Care Vanguard. in his team’s of a bottom-up clinical dashboard. Seen now as listening more, but also sharing and creating an where people feel valued. Described as ‘a Group Medical Director who hit the ground running with ease’. Enhanced the trust’s reputation through publicising its work and inviting visitors. Medical is seen to have improved. His good networks help the trust to influence policy changes and to explain the national picture locally. Described as instrumental in convincing the Secretary of to spend more resources on informatics – ‘an exceptional contribution’. Network of local health services working better, and benefited when participant helped get acute mental health services included. Through Vanguard work, participant improved: patient care; profile of mental health services locally; profile of trust. Just seconded to NHS England as National Clinical Adviser for Mental Health Table 6.: Influencing and engaging people through changing dynamics Individual behaviour Team Output Region NHS As Chair of a monthly Emergency Prevention, and Response (EPPR) It enabled others in the network to and Participant seen as acting as a buffer between the regions and the demands Enabled to be in a better way. the regional and local divide. Helped area teams the and relevance
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