NHS Fife - case study engagement and to improve communication with staff. What is happening in NHS Fife The Director of Human Resources and the Employee Director have led a series of staff engagement sessions throughout different How does it work? wards or departments within NHS Fife. Posters (samples attached) are circulated in advance of the sessions and any employee These have been successful, largely because from that area can attend. the staff attending are in their own workplace and control the discussions. We are there to How does it work continued? listen. There is no pre-set agenda, but the Director of Human Resources and the Employee Director have topics which can generate discussion. How is it being used? The feedback is being used to influence the Staff comments and concerns are captured Board’s Strategic Framework and NHS Fife’s and feedback is provided to relevant managers beliefs and values. so that action on issues can be taken where appropriate. When did the work take place? Feedback has been provided to the Board’s The Staff Engagement sessions started in Area Partnership Forum and Staff Governance January 2014 and there is a rolling programme Committee meetings. into 2015. What are the benefits? Why did you do this? Staff feel they are being listened to and the To reach staff who traditionally would not leave feedback is being used to influence work being their work area to come to formal sessions. done on NHS Fife’s Strategic Framework and This is part of the Board’s commitment to staff our beliefs and values.
NHS Fife - case study What is happening in NHS Fife The Director of Human Resources and the Employee Director have led a series of staff engagement sessions throughout different wards or departments within NHS Fife. These have been successful, largely because the staff attending are in their own workplace and control the discussions. We are there to listen. How is it being used? The feedback is being used to influence the Board’s Strategic Framework and NHS Fife’s beliefs and values. When did the work take place? The Staff Engagement sessions started in January 2014 and there is a rolling programme into 2015. Why did you do this? To reach staff who traditionally would not leave their work area to come to formal sessions. This is part of the Board’s commitment to staff engagement and to improve communication with staff. How does it work? Posters (samples attached) are circulated in advance of the sessions and any employee from that area can attend. How does it work continued? There is no pre-set agenda, but the Director of Human Resources and the Employee Director have topics which can generate discussion. Staff comments and concerns are captured and feedback is provided to relevant managers so that action on issues can be taken where appropriate. Feedback has been provided to the Board’s Area Partnership Forum and Staff Governance Committee meetings. What are the benefits? Staff feel they are being listened to and the feedback is being used to influence work being done on NHS Fife’s Strategic Framework and our beliefs and values.
Case-study-NHS-Fife-in-template-Dec-2014.docx