Elearning All 06:00 08:00am Saturday 07:00 08:00 Saturday – – Medium middleware weekdays weekdays or Low middleware High weekends or holidays weekends or holidays Medium applications weekdays weekdays or Low applications High weekends or holidays weekends or holidays Medium Network weekdays weekdays or Low Network High weekends or holidays weekends or holidays Security Medium weekdays weekdays (firewalls) or Low Security High weekends or holidays weekends or holidays (firewalls) All Voice Change Approval Matrix Approvers Table (low and medium risk changes only) IMPACT None Low Medium High Service Type No Impact Single Users Department Campus Admin applications Group Group CAB Cable Group Group CAB eLearning Manager CAB CAB CAB Operating Systems CAB CAB CAB CAB middleware CAB CAB CAB CAB applications CAB CAB CAB CAB Network Manager Manager Manager CAB Security (firewalls) CAB CAB CAB CAB Voice Manager Manager Manager CAB Infrastructure CAB
Elearning All 06:00 – 08:00am Saturday 07:00 – 08:00 Saturday middleware Medium or Low weekdays weekdays middleware High weekends or holidays weekends or holidays applications Medium or Low weekdays weekdays applications High weekends or holidays weekends or holidays Network Medium or Low weekdays weekdays Network High weekends or holidays weekends or holidays Security (firewalls) Medium or Low weekdays weekdays Security (firewalls) High weekends or holidays weekends or holidays Voice All Change Approval Matrix Approvers Table (low and medium risk changes only) IMPACT Service Type None No Impact Low Single Users Medium Department High Campus Admin applications Group Group CAB Cable Group Group CAB eLearning Manager CAB CAB CAB Operating Systems CAB CAB CAB CAB middleware CAB CAB CAB CAB applications CAB CAB CAB CAB Network Manager Manager Manager CAB Security (firewalls) CAB CAB CAB CAB Voice Manager Manager Manager CAB Infrastructure CAB
Change_Management_Documentation8886.docx