How a Call Reaches Sprint Relay Connecting to Relay The Role of a Relay Agent Sprint IP user connects to but wants Customer Connecting to Relay Service 711 Sprint IP Two Line VCO Dedicated Toll-Free Numbers Fed IP Relay Equipment Fed IP Relay call processing TTY Fed IP Relay Reporting TTY Basics Fed IP Relay variations TTY Etiquette Sprint/Fed IP International Calling Closing a Conversation Sprint/Fed IP Variations Responsibility Sprint/Fed IP Fast Busy Call Set Up Sprint/Fed IP 2-Line VCO Call Closing Sprint/Fed IP Conversation Lag Time TTY to Voice Closing a Conversation Sprint/Fed IP Interrupts Operator Role Closure Voice Mail Greeting Operator Close Protocol Guide: Cellular & Wireless Phones Disallowed Calls Relay Service Glossary of Abbreviations & Terms Devices & Pagers TTY Practice Session TTY Public Payphone Auto-Corrected Abbreviations Sprint National Standard Abbreviations Sprint International Typing Variations Inbound international calling Internet Characters Sprint International Variations Non-Baudot Supported Characters Non-Standard TTY Verbatim - Style Outbound International calling Contraction Spelling Transfer Menu Punctuation Reseller call processing Agent/Operator Role CapTel SKSK Background Noises while TTY user is Typing CapTel-Relay Typing Monetary Units CapTel Transfers 711 Dedicated State CapTel Transfer TTY Garble During Typing Alternate Languages XXX to Correct Typing Error Spanish Language Customer Service Other Communication Devices Relay Caller ID Data Transmission True Caller ID Turbo Code Per Call Block Turbo Code Interrupt Per Line Block Enhanced Turbo Dial Thru - (ETurbo) Permanent Call Blocking Disable Turbo Code Mode Caller ID Blocking - True Caller ID American Standard Code Information Connecting Variations Interchange (ASCII) Misdialed Relay Phrase ASCII Interrupts Dialed 711 Instead of 911 Sprint IP - Internet Relay 711 Spanish Sprint IP call processing Request for Relay Numbers Internet Relay variations Cellular/Wireless problem reaching 711 is optional 611/811 (LEC Service Access) ‘GA’ Sprint IP Standard Svc Explanation 700 Text Flow 900 Numbers & Call Processing Interruptions without garble Correctional Facility/Prison Calls Conversational flow Use of Relay through Correctional Facilities: ASL Emoticons Text Message Abbreviations Correctional Facility Call Processing, Relay Abuse – IP Acronyms Spanish & French Language Service Sprint IP Variations International calling restrictions Info Digit list 911 Emergency Calls Overview of System System Overview Dial Window & Equipment Scratch Pad Agent Profile Transfer Panel Clicking the Mouse Headset Panel Dragging/Dropping Status Bar
How a Call Reaches Sprint Relay Connecting to Relay The Role of a Relay Agent Connecting to Relay 711 Dedicated Toll-Free Numbers Equipment TTY TTY Basics TTY Etiquette Closing a Conversation Responsibility Call Set Up Call Closing TTY to Voice Closing a Conversation Operator Role Closure Operator Close Protocol Guide: Disallowed Calls Glossary of Abbreviations & Terms TTY Practice Session Auto-Corrected Abbreviations Standard Abbreviations Typing Variations Internet Characters Non-Baudot Supported Characters Verbatim - Style Contraction Spelling Punctuation Agent/Operator Role SKSK Background Noises while TTY user is Typing Typing Monetary Units 711 TTY Garble During Typing XXX to Correct Typing Error Other Communication Devices Data Transmission Turbo Code Turbo Code Interrupt Enhanced Turbo Dial Thru - (ETurbo) Disable Turbo Code Mode American Standard Code Information Interchange (ASCII) ASCII Interrupts Sprint IP - Internet Relay Sprint IP call processing Internet Relay variations ‘GA’ is optional Sprint IP Standard Svc Explanation Text Flow Interruptions without garble Conversational flow ASL Emoticons – Text Message Abbreviations IP Acronyms Sprint IP Variations Sprint IP user connects to but wants Customer Service Sprint IP Two Line VCO Fed IP Relay Fed IP Relay call processing Fed IP Relay Reporting Fed IP Relay variations Sprint/Fed IP International Calling Sprint/Fed IP Variations Sprint/Fed IP Fast Busy Sprint/Fed IP 2-Line VCO Sprint/Fed IP Conversation Lag Time Sprint/Fed IP Interrupts Voice Mail Greeting Cellular & Wireless Phones Relay Service Devices & Pagers TTY Public Payphone Sprint National Sprint International Inbound international calling Sprint International Variations Non-Standard TTY Outbound International calling Transfer Menu Reseller call processing CapTel CapTel-Relay CapTel Transfers Dedicated State CapTel Transfer Alternate Languages Spanish Language Customer Service Relay Caller ID True Caller ID Per Call Block Per Line Block Permanent Call Blocking Caller ID Blocking - True Caller ID Connecting Variations Misdialed Relay Phrase Dialed 711 Instead of 911 711 Spanish Request for Relay Numbers Cellular/Wireless problem reaching 711 611/811 (LEC Service Access) 700 900 Numbers & Call Processing Correctional Facility/Prison Calls Use of Relay through Correctional Facilities: Correctional Facility Call Processing, Relay Abuse Spanish & French Language Service International calling restrictions Info Digit list 911 Emergency Calls Overview of System & Equipment System Overview Agent Profile Clicking the Mouse Dragging/Dropping Dial Window Scratch Pad Transfer Panel Headset Panel Status Bar
10.10%20Wisconsin_Relay_FCC_Re-Cert_Year_2018.docx