Staff in front line Council to Staff have 2018 Objective 5.3 customer service roles investigate awareness of are aware of a range of becoming Relay the National Making Council communication methods Service Friendly. Relay Service. more used by people with responsive to hearing or speech the community impairment. Goal Four: Create liveable communities Council has a key role in designing and providing civic, recreation and community spaces that engage, encourage and enable people to participate in life. It also has a role in advocating for improved access to services and this includes access to public transport and housing.
Staff in front line customer service roles are aware of a range of communication methods used by people with hearing or speech impairment. Council to investigate becoming Relay Service Friendly. Staff have awareness of the National Relay Service. 2018 Objective 5.3 Making Council more responsive to the community Goal Four: Create liveable communities Council has a key role in designing and providing civic, recreation and community spaces that engage, encourage and enable people to participate in life. It also has a role in advocating for improved access to services and this includes access to public transport and housing.
Cessnock-City-Council-DIAP-Word.docx