or state ID card. Persons with disabilities must present either a Medicare card or Valley Metro Reduced Fare Identification Card as proof of eligibility for reduced fares. Proof of identity may be required with the Medicare card. Valley Metro also allows personal care assistants (PCAs) to ride without paying a fare upon presentation of a Valley Metro Platinum Reduced Fare Pass with the designation OK’. This policy only applies to service on Valley Metro operated routes. ‘PCA PCAs differ from companions. While both accompany riders with disabilities, PCAs also assist riders with a daily life activity. Appendix D to 49 CFR 37.123 notes, companion “a (e.g., friend or family member) does not count as a personal care attendant unless the eligible individual regularly makes use of a personal care attendant and the companion is actually acting in that capacity.” Please call (602) 253-5000 or TTY (602) 261-8208 for more information regarding Valley Metro’s fare policy or for information on how to obtain Valley Metro’s Platinum Reduced Fare Pass. Information regarding fares and Valley Metro’s fare policy can also be found at Forward vs. Backward Wheelchair Loading Mobility aid users, especially those using electric wheelchairs, often have a preference for entering a lift platform and vehicle in a particular direction (e.g., backing on or going on frontwards). Except where the only way of successfully maneuvering a device onto a vehicle or into its securement area or an overriding safety concern (i.e., a direct threat) requires one way of doing this or another, Valley Metro operators shall respect the passenger’s preference. Maintenance of and Ramps Public and private entities providing transportation services shall maintain in operative condition those features of facilities and vehicles that are required to make the vehicles and facilities readily accessible to and usable by individuals with disabilities. These features include, but are not limited to, lifts and other means of access to vehicles, securement devices, elevators, signage and systems to facilitate communications with persons with impaired vision or hearing. Accessibility features be repaired promptly if they are damaged or out of order. When an accessibility feature is out of order, the entity shall take reasonable steps to accommodate individuals with disabilities who would otherwise use the feature.
or state ID card. Persons with disabilities must present either a Medicare card or Valley Metro Reduced Fare Identification Card as proof of eligibility for reduced fares. Proof of identity may be required with the Medicare card. Valley Metro also allows personal care assistants (PCAs) to ride without paying a fare upon presentation of a Valley Metro Platinum Reduced Fare Pass with the designation ‘PCA OK’. This policy only applies to service on Valley Metro operated routes. PCAs differ from companions. While both accompany riders with disabilities, PCAs also assist riders with a daily life activity. Appendix D to 49 CFR 37.123 notes, “a companion (e.g., friend or family member) does not count as a personal care attendant unless the eligible individual regularly makes use of a personal care attendant and the companion is actually acting in that capacity.” Please call (602) 253-5000 or TTY (602) 261-8208 for more information regarding Valley Metro’s fare policy or for information on how to obtain Valley Metro’s Platinum Reduced Fare Pass. Information regarding fares and Valley Metro’s fare policy can also be found at Forward vs. Backward Wheelchair Loading Mobility aid users, especially those using electric wheelchairs, often have a preference for entering a lift platform and vehicle in a particular direction (e.g., backing on or going on frontwards). Except where the only way of successfully maneuvering a device onto a vehicle or into its securement area or an overriding safety concern (i.e., a direct threat) requires one way of doing this or another, Valley Metro operators shall respect the passenger’s preference. Maintenance of and Ramps Public and private entities providing transportation services shall maintain in operative condition those features of facilities and vehicles that are required to make the vehicles and facilities readily accessible to and usable by individuals with disabilities. These features include, but are not limited to, lifts and other means of access to vehicles, securement devices, elevators, signage and systems to facilitate communications with persons with impaired vision or hearing. Accessibility features be repaired promptly if they are damaged or out of order. When an accessibility feature is out of order, the entity shall take reasonable steps to accommodate individuals with disabilities who would otherwise use the feature.
Bus%20and%20Light%20Rail%20Policies%20for%20Passengers%20with%20Disabilities_V5_Reg.docx