Experience of using databases(A,I) √ Experience Experience of negotiating with customers. (I) √ High level of interpersonal skills.(I) √ Ability to work as part of a .(I) √ Tactful and sensitive with good communication skills to √ deal with the public.(A,I) Ability to deliver a quality service with minimum √ supervision.(I) Ability to promote the services, products and √ facilities.(A,I) Keyboard skills and computer literate.(A,I) √ High level of organisational and administrative skills.(A,I) √ Other Able to work flexibly to needs of the business including √ evenings and weekends hours.(I) Ability to work under pressure.(I) √ HOLDER MANAGER/SUPERVISOR Agreed by: Agreed by: …………………………………… …………………………………… Date: Date: …………………………………………. ………………………………………….
Experience of using databases(A,I) √ Experience Experience of negotiating with customers. (I) High level of interpersonal skills.(I) Ability to work as part of a .(I) Tactful and sensitive with good communication skills to deal with the public.(A,I) Ability to deliver a quality service with minimum supervision.(I) Ability to promote the services, products and facilities.(A,I) Keyboard skills and computer literate.(A,I) High level of organisational and administrative skills.(A,I) √ √ √ √ √ √ √ √ Other Able to work flexibly to needs of the business including evenings and weekends hours.(I) Ability to work under pressure.(I) √ √ HOLDER MANAGER/SUPERVISOR Agreed by: …………………………………… Date: …………………………………………. Agreed by: …………………………………… Date: ………………………………………….
Contact_Centre_Advisor_-_01.06.18.docx