Appendix 3: Example Action Plan Target Area Expected Gap Agreed Who Will Timescale Review Date Date to Achieve of Actions Provide Expected Proficiency Support? Standard/Level of Proficiency Completion of Record detailed 50/80 records Further training L&D Within 1 month 1 month details on IT updates of all currently on an IT Department system contact on an IT incomplete system system within 24 hours, including 20/80 records Line Manager Ongoing for 1 month assessment not updated Protected time to arrange one month details and agree each day to plans complete Within 3 months records and familiarise self with the new system No consistent Local Lead Ongoing 3 months record for other Support from practitioners to designated refer to system lead regarding the L&D Commence 3 months outcomes of the Commence and Department course within 3 reviews or the complete ECDL months and agreed action training to complete within plans improve IT a year literacy This action plan has been agreed by: Name of Manager:________________________________ Signed: ________________________ Dated: _____________________ Name of Employee:_______________________________ Signed: ________________________ Dated: _____________________
Appendix 3: Example Action Plan Target Area Expected of Proficiency Gap Agreed Actions Who Will Provide Support? Timescale Review Date Date to Achieve Expected Standard/Level of Proficiency Completion of details on IT system Record detailed updates of all contact on an IT system within 24 hours, including assessment details and agree plans 50/80 records currently incomplete 20/80 records not updated No consistent record for other practitioners to refer to regarding the outcomes of the reviews or the agreed action plans Further training on an IT system Protected time each day to complete records and familiarise self with the new system Support from designated system lead Commence and complete ECDL training to improve IT literacy L&D Department Line Manager to arrange Local Lead L&D Department Within 1 month Ongoing for one month Ongoing Commence course within 3 months and complete within a year 1 month 1 month 3 months 3 months Within 3 months This action plan has been agreed by: Name of Manager:________________________________ Signed: ________________________ Dated: _____________________ Name of Employee:_______________________________ Signed: ________________________ Dated: _____________________
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