Responsibility: ConnectVirginia, Portal Participants and Users ConnectVirginia Operational Policy for ConnectVirginia Portals Policy No: PORT-7 Title: ConnectVirginia Portal Participant Version: 1 Effective Date: Suspension 12/9/14 Purpose Statement: The ConnectVirginia Portal Master Service Agreement allows ConnectVirginia or Participants to suspend a Participant’s access to the ConnectVirginia Portals. This policy sets forth the process by which such suspensions may occur. Policy/Procedure: Voluntary Suspension by a Portal Participant A Portal Participant may suspend its own to access a ConnectVirginia Portal(s) by notifying the ConnectVirginia Help Desk of such suspension. If a Portal Participant suspends its own right to access a ConnnectVirginia Portal(s), the access rights of its Portal Users will also be suspended. When notifying ConnectVirginia of a suspension, the Portal Participant should specify the reason for, the commencement date of, and the duration of the voluntary suspension. At the conclusion of the Portal Participant’s voluntary suspension, the Portal Participant will notify the ConnectVirginia Help Desk that the Portal Participant no longer requires a voluntary suspension and is ready to resume accessing and using the ConnectVirginia Portal(s). Once the Portal Participant has notified the ConnectVirginia Help Desk, the Portal Participant and the Participant’s Users may begin accessing and using the ConnectVirginia Portal(s). The ConnectVirginia Help Desk will keep a log of all voluntary suspensions including the Portal Participant name, the dates of the voluntary suspension and the reason for the voluntary suspension. Suspension by ConnectVirginia ConnectVirginia may suspend a Portal Participant’s ability to use a ConnectVirginia Portal(s) to the extent necessary to address the threat by the Portal Participant if ConnectVirginia determines any of the following: A Portal Participant fails to meet the eligibility criteria set forth in the ConnectVirginia Portal Participant Enrollment Policy (PORT-3); A Portal Participant’s acts or omissions materially breached the ConnectVirginia Portal Master Service Agreement;
Responsibility: ConnectVirginia, Portal Participants and Users ConnectVirginia Operational Policy for ConnectVirginia Portals Policy No: PORT-7 Title: ConnectVirginia Portal Participant Suspension Version: 1 Effective Date: 12/9/14 Purpose Statement: The ConnectVirginia Portal Master Service Agreement allows ConnectVirginia or Participants to suspend a Participant’s access to the ConnectVirginia Portals. This policy sets forth the process by which such suspensions may occur. Policy/Procedure: Voluntary Suspension by a Portal Participant A Portal Participant may suspend its own to access a ConnectVirginia Portal(s) by notifying the ConnectVirginia Help Desk of such suspension. If a Portal Participant suspends its own right to access a ConnnectVirginia Portal(s), the access rights of its Portal Users will also be suspended. When notifying ConnectVirginia of a suspension, the Portal Participant should specify the reason for, the commencement date of, and the duration of the voluntary suspension. At the conclusion of the Portal Participant’s voluntary suspension, the Portal Participant will notify the ConnectVirginia Help Desk that the Portal Participant no longer requires a voluntary suspension and is ready to resume accessing and using the ConnectVirginia Portal(s). Once the Portal Participant has notified the ConnectVirginia Help Desk, the Portal Participant and the Participant’s Users may begin accessing and using the ConnectVirginia Portal(s). The ConnectVirginia Help Desk will keep a log of all voluntary suspensions including the Portal Participant name, the dates of the voluntary suspension and the reason for the voluntary suspension. Suspension by ConnectVirginia ConnectVirginia may suspend a Portal Participant’s ability to use a ConnectVirginia Portal(s) to the extent necessary to address the threat by the Portal Participant if ConnectVirginia determines any of the following: A Portal Participant fails to meet the eligibility criteria set forth in the ConnectVirginia Portal Participant Enrollment Policy (PORT-3); A Portal Participant’s acts or omissions materially breached the ConnectVirginia Portal Master Service Agreement;
ConnectVirginia-Policy-and-Procedure-Manual-06-2016.docx