Safe & Health and Safety issues Noise levels Effective Care Safe & Effective Health and Safety issues Overcrowding Care Safe & Effective Health and Safety issues Pest control Care Safe & Effective Health and Safety issues Slips / trips and falls Care Safe & Effective Health and Safety issues Temperature regulation Care Safe & Effective Health and Safety issues Waste Management Care Safe & Effective Health care records Admission / registration process error Care Safe & Effective Health care records Inaccurate information on healthcare record Care / hospital systems Safe & Effective Health care records Missing chart Care Safe & Effective Health care records Missing Care Safe & Effective Health care records Patient impersonation (identify theft) Care Safe & Effective Health care records Poor quality control of chart Care Safe & Effective Health care records Poor recording of information Care Safe & Effective Health care records Wrong records applied to patient Care Safe & Effective Hygiene Cleanliness of area Care Safe & Effective Hygiene Hand Hygiene / Gel Dispensers Care Safe & Effective Hygiene Linen (beds and Curtains) Care Safe & Effective Hygiene Spills on floors Care Safe & Effective Hygiene management Care Safe & Effective Infection prevention and Communication deficit - infection status Care control Safe & Effective Infection prevention and Health Care Associated Infection Care control Safe & Effective Infection prevention and Non compliance with Infection and Control Care control policies and protocols Safe & Effective Infection prevention and Personal hygiene of staff Care control Safe & Effective Patient property Clothes Care Safe & Effective Patient property Dentures Care
Safe & Effective Care Health and Safety issues Noise levels Safe & Effective Care Health and Safety issues Overcrowding Safe & Effective Care Health and Safety issues Pest control Safe & Effective Care Health and Safety issues Slips / trips and falls Safe & Effective Care Health and Safety issues Temperature regulation Safe & Effective Care Health and Safety issues Waste Management Safe & Effective Care Health care records Admission / registration process error Safe & Effective Care Health care records Inaccurate information on healthcare record / hospital systems Safe & Effective Care Health care records Missing chart Safe & Effective Care Health care records Missing Safe & Effective Care Health care records Patient impersonation (identify theft) Safe & Effective Care Health care records Poor quality control of chart Safe & Effective Care Health care records Poor recording of information Safe & Effective Care Health care records Wrong records applied to patient Safe & Effective Care Hygiene Cleanliness of area Safe & Effective Care Hygiene Hand Hygiene / Gel Dispensers Safe & Effective Care Hygiene Linen (beds and Curtains) Safe & Effective Care Hygiene Spills on floors Safe & Effective Care Hygiene management Safe & Effective Care Infection prevention and control Communication deficit - infection status Safe & Effective Care Infection prevention and control Health Care Associated Infection Safe & Effective Care Infection prevention and control Non compliance with Infection and Control policies and protocols Safe & Effective Care Infection prevention and control Personal hygiene of staff Safe & Effective Care Patient property Clothes Safe & Effective Care Patient property Dentures
complaint-type-categorisation-guide.docx