Develop business cases and costing for prioritised areas if required Review policy and its implementation. Cancer Screening Theme 1: Action Measure 2 Next Generation Text Improved accessible Call/Recall (NGT) Service is now in information for all Objective: Manager place for patients who are categories but with Family Practitioner Services: deaf or have speech particular emphasis on Call/Recall Services for Bowel difficulties. All age, various aspects of Cancer Screening Improved – correspondence was disability, and ethnic access to helpline. updated with telephone minorities. number for Next Generation Explore the potential for the use Text (NGT). of a range of communication methods to improve accessibility SMS Text message and for those with sensory Text Relay are now impairments including SMS text available to patients. message facility and Text Relay. Information leaflets and Advertise all options for screening website have accessing advice and support been updated with
Develop business cases and costing for prioritised areas if required Review policy and its implementation. Cancer Screening Call/Recall Manager Theme 1: Action Measure 2 Objective: Family Practitioner Services: Call/Recall Services for Bowel Cancer Screening – Improved access to helpline. Explore the potential for the use of a range of communication methods to improve accessibility for those with sensory impairments including SMS text message facility and Text Relay. Advertise all options for accessing advice and support Next Generation Text (NGT) Service is now in place for patients who are deaf or have speech difficulties. All correspondence was updated with telephone number for Next Generation Text (NGT). SMS Text message and Text Relay are now available to patients. Information leaflets and screening website have been updated with Improved accessible information for all categories but with particular emphasis on age, various aspects of disability, and ethnic minorities.
Chapter%203%20BSO%20Equality%20Action%20Plan_Progress%20Report.docx