List and describe your organisation’s core Values. The core Values represent your organisation’s ideals and include points which describe the moral and ethical basis on which your organisation delivers services to people with a disability. For Values to be meaningful they have to be shared, so it is important to include employees in the development of organisational Values. Values drive employee behaviour and set a benchmark for their conduct with clients. The Values are aligned with the Code of Conduct and, where applicable, the Code of Conduct for Victorian Public Sector employees and state legislation. For example: We believe in being: Inclusive because everybody has something to offer & their gifts enrich us all Informed because information, knowledge & a culture of life-long learning & improvement are the building blocks of excellent outcomes Tenacious because the best results will only be achieved through persistence & hard work Transparent because without openness and honesty, nothing is durable Sensitive because everyone is owed dignity & respect, irrespective of their language, culture, religion or beliefs. Integrity in all we do: conducting all dealings in an open and honest manner and in accordance with the code of conduct. Empowering ourselves & others: ……………….. Showing respect for others: …………… Being accountable: ………………. Step 6. Client Services Outline the services provided by your organisation and provide a brief description of each service. For example: Adult services are provided by a range of skilled and experienced staff, including physiotherapists, speech pathologists, occupational therapists and psychologists. The team, together with other adult services staff, offers the following benefits:
List and describe your organisation’s core Values. The core Values represent your organisation’s ideals and include points which describe the moral and ethical basis on which your organisation delivers services to people with a disability. For Values to be meaningful they have to be shared, so it is important to include employees in the development of organisational Values. Values drive employee behaviour and set a benchmark for their conduct with clients. The Values are aligned with the Code of Conduct and, where applicable, the Code of Conduct for Victorian Public Sector employees and state legislation. For example: We believe in being: Inclusive because everybody has something to offer & their gifts enrich us all Informed because information, knowledge & a culture of life-long learning & improvement are the building blocks of excellent outcomes Tenacious because the best results will only be achieved through persistence & hard work Transparent because without openness and honesty, nothing is durable Sensitive because everyone is owed dignity & respect, irrespective of their language, culture, religion or beliefs. Integrity in all we do: conducting all dealings in an open and honest manner and in accordance with the code of conduct. Empowering ourselves & others: ……………….. Showing respect for others: …………… Being accountable: ………………. Step 6. Client Services Outline the services provided by your organisation and provide a brief description of each service. For example: Adult services are provided by a range of skilled and experienced staff, including physiotherapists, speech pathologists, occupational therapists and psychologists. The team, together with other adult services staff, offers the following benefits:
client_service_charter-accessible.docx