Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Board Action Plan Risk Description Current Controls Assurances Action By Whom Comment (Include DATE Risk Score End ADDED) Date L I S Rate 9. Benefits of the 3 4 12 High Operational & FPS Project Board (a) FPS has Dir of Ops 98% of GP practices new FPPS system Service Review (Benefits planned training are the portal to fail to be realised Group to manage Realisation) will events and will December submit at least one due to: prioritisation and monitor the use roadshows 2016 Enhanced Services execution of fixes progress and and Claim in February and change consider means of meetings with payment paid in controls increasing uptake if contractor and March. necessary their The roll out of the representatives portal to early adopter to promote the dental practices is due benefits to to commence in April contractor of 2016 upon completion using the portal; of UAT for portal tiered access controls. (b)FPS to gain commitment HSCB Integrated Care from HSCB to are working with FPS continue to to encourage GP encourage practices that are not contractors to using the portal to use the portal; begin submitting claims via the portal. (ii) (a) FPS to Monitoring of portal develop an uptake is in place and interim will alert need to retain contingency FPS resource. plan to resource system impacts in the event of
Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Board Action Plan Risk Description (Include DATE ADDED) Current Risk Score Controls Assurances Action By Whom End Date Comment L I S Rate 9. Benefits of the new FPPS system fail to be realised due to: 3 4 12 High Operational & Service Review Group to manage prioritisation and execution of fixes and change controls FPS Project Board (Benefits Realisation) will monitor the progress and consider means of increasing uptake if necessary (a) FPS has planned training events and will use roadshows and meetings with contractor and their representatives to promote the benefits to contractor of using the portal; (b)FPS to gain commitment from HSCB to continue to encourage contractors to use the portal; (ii) (a) FPS to develop an interim contingency plan to resource system impacts in the event of Dir of Ops December 2016 98% of GP practices are the portal to submit at least one Enhanced Services Claim in February payment paid in March. The roll out of the portal to early adopter dental practices is due to commence in April 2016 upon completion of UAT for portal tiered access controls. HSCB Integrated Care are working with FPS to encourage GP practices that are not using the portal to begin submitting claims via the portal. Monitoring of portal uptake is in place and will alert need to retain FPS resource.
Corporate_RA_Report_June_2016.docx