Ensuring that unregistered delegates Implement the Fasset policy with regard complete a delegate registration to accommodation form to enable Fasset to verify All costs to be calculated numbers and later report against delegate numbers. This will include the following: Ensuring the is set up properly Hotel/BB accommodation (normally and that the meal breaks, food and in hotel such as Holiday Inn, City beverages ordered through the Lodge) venue (including special meals) are This excludes costs incurred whilst provided to quality and on time. staying at the accommodation e.g. Collecting completed evaluation Internet, telephone cost, laundry. forms from delegates. Fax completed registers and Review speaker feedback from the registration forms for unregistered evaluation to be received daily from the delegates through to a designated speaker. fax number if requested by Fasset. Provide formal feedback to the training To calculate from the evaluation provider and request the replacement of forms and sms/email to a specific speakers not achieving 90% minimum cell-phone number delegate good-excellent speaker rating on feedback on the following two items evaluation forms. (Should speakers to be included in the evaluation score between 80% to 89% good to forms: 1) speaker quality 2) overall excellent ratings (below the acceptable event. level), the Seta may (at their discretion), Ensure that a host evaluation form is move the speaker to smaller venues in completed and returned to Fasset the short-term, but choose to remove with the evaluation (or via the speaker at soon as is practical.) email). This must be returned where Fasset has a 5 point rating scale with there is no Fasset host present or the ratings: Excellent, Good, Average. the Fasset event manager. Fair and Poor.
Ensuring that unregistered delegates complete a delegate registration form to enable Fasset to verify numbers and later report against delegate numbers. Ensuring the is set up properly and that the meal breaks, food and beverages ordered through the venue (including special meals) are provided to quality and on time. Collecting completed evaluation forms from delegates. Fax completed registers and registration forms for unregistered delegates through to a designated fax number if requested by Fasset. To calculate from the evaluation forms and sms/email to a specific cell-phone number delegate feedback on the following two items to be included in the evaluation forms: 1) speaker quality 2) overall event. Ensure that a host evaluation form is completed and returned to Fasset with the evaluation (or via email). This must be returned where there is no Fasset host present or the Fasset event manager. Implement the Fasset policy with regard to accommodation All costs to be calculated This will include the following: Hotel/BB accommodation (normally in hotel such as Holiday Inn, City Lodge) This excludes costs incurred whilst staying at the accommodation e.g. Internet, telephone cost, laundry. Review speaker feedback from the evaluation to be received daily from the speaker. Provide formal feedback to the training provider and request the replacement of speakers not achieving 90% minimum good-excellent speaker rating on evaluation forms. (Should speakers score between 80% to 89% good to excellent ratings (below the acceptable level), the Seta may (at their discretion), move the speaker to smaller venues in the short-term, but choose to remove the speaker at soon as is practical.) Fasset has a 5 point rating scale with the ratings: Excellent, Good, Average. Fair and Poor.
Conflict_Management_CON517_RFQ_Final.docx