(Performance Requirements) (Performance (Quality Assurance) (Incentives) Standards) 3. Documentation for Documentation %* of deviation. * Values to be Independent verification and 100% payment deliverables must the meets agency determined by the agency's validation (IV&V) for agency specific system specific formats for requirements on a case-by-case determining that documentation processing and operational accuracy and delivered by the contractor procedures completeness matches the system processing and operational procedures. REQUIRED SERVICE STANDARD MAXIMUM ALLOWABLE DEGREE METHOD OF SURVEILLANCE MAXIMUM PAYMENT OF DEVIATION REQUIREMENT PERCENTAGE FOR (AQL) MEETING/EXCEEDING THE AQL (Performance Requirements) (Performance (Quality Assurance) (Incentives) Standards) 4. Meet the following delivery Delivery dates are %* of deviation. 100% inspection Early delivery bonus* dates/milestones (phasing is an met, or exceeded *Values to be determined by the *Value determined by the optional approach) agency's requirements on a agency's on a case by case basis. case There may be excusable delays in which it may be in the are specified according to Government's best interest to agency (delivery) requirements grant forbearance, on a case basis. Forbearance or excusable delays to be considered on a case-by-case basis.
(Performance Requirements) (Performance Standards) (Quality Assurance) (Incentives) 3. Documentation for deliverables must the agency specific system processing and operational procedures Documentation meets agency specific formats for accuracy and completeness %* of deviation. * Values to be determined by the agency's requirements on a case-by-case Independent verification and validation (IV&V) for determining that documentation delivered by the contractor matches the system processing and operational procedures. 100% payment REQUIRED SERVICE (Performance Requirements) STANDARD (Performance Standards) MAXIMUM ALLOWABLE DEGREE OF DEVIATION REQUIREMENT (AQL) METHOD OF SURVEILLANCE (Quality Assurance) MAXIMUM PAYMENT PERCENTAGE FOR MEETING/EXCEEDING THE AQL (Incentives) 4. Meet the following delivery dates/milestones (phasing is an optional approach) are specified according to agency (delivery) requirements Delivery dates are met, or exceeded %* of deviation. *Values to be determined by the agency's requirements on a 100% inspection Early delivery bonus* *Value determined by the agency's on a case by case basis. There may be excusable delays in which it may be in the Government's best interest to grant forbearance, on a basis. Forbearance or excusable delays to be considered on a case-by-case basis. case case
CONNECTIONS_II_Example_Performance-Based_SOW.docx