Role Required Tasks: Key tasks of the Key Activities Expected Outputs and measures Role Provide quality Provide a point for all intersection, static point Exhibit professional image of The counting and doorknock supervisors to drop off Salvation Army service donations for counting and banking If a Salvationist, wear your uniform and bag all donations as per the banking with a name badge. This will help process the public to easily identify Prepare donation paper work for banking Accurate information provided to process donors Present an image and behaviour appropriate to the RSA Maintain a safe Monitor and rectify any health and safety Report any potential health and and healthy concerns within the counting house. Escalate safety concerns to counting house environment issues that cannot be attended to the static supervisor point supervisor Complete hazard / incident and accident form when required Appropriate paperwork (incident report) and medical certificates may also be required Maintain RSA RSA donations are appropriately maintained RSA donations are balance at the donations and end of the counting house shift Donor personal details are handled as per Donor personal privacy guidelines Privacy of client information and details personal details are maintained at all times No receipt issued for credit card donations. These will be issued from our processing centre Return all Salvation Army supplies, to your counting house supervisor Qualifications and experience requirements for the Role Understanding of banking and or accounting preferred Mandatory requirements of the Role Complete volunteer registration form and signing volunteer agreement form Print Name: Date: Volunteer’s Signature:
Role Required Tasks: Key tasks of the Role Key Activities Expected Outputs and measures Provide quality counting service Provide a point for all intersection, static point and doorknock supervisors to drop off donations for counting and banking and bag all donations as per the banking process Prepare donation paper work for banking process Present an image and behaviour appropriate to the RSA Exhibit professional image of The Salvation Army If a Salvationist, wear your uniform with a name badge. This will help the public to easily identify Accurate information provided to donors Maintain a safe and healthy environment Monitor and rectify any health and safety concerns within the counting house. Escalate issues that cannot be attended to the static point supervisor Report any potential health and safety concerns to counting house supervisor Complete hazard / incident and accident form when required Appropriate paperwork (incident report) and medical certificates may also be required Maintain RSA donations and Donor personal details RSA donations are appropriately maintained Donor personal details are handled as per privacy guidelines RSA donations are balance at the end of the counting house shift Privacy of client information and personal details are maintained at all times No receipt issued for credit card donations. These will be issued from our processing centre Return all Salvation Army supplies, to your counting house supervisor Qualifications and experience requirements for the Role Understanding of banking and or accounting preferred Mandatory requirements of the Role Complete volunteer registration form and signing volunteer agreement form Print Name: Date: Volunteer’s Signature:
Counting-house-assistant.docx