Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Action Plan Risk Description Current Controls Assurances Action By Whom Comment (Include DATE Risk Score End ADDED) Date L I S Rate 10. Failure of key 3 4 12 High Security Procedures; Internal (E) Additional Dir of A full Disaster ITS Applications & Testing of Business External Audit (E) SMT assurances Finance/ Dir Recovery (DR) test Infrastructure Continuity Plan; Review of ICT CCP was completed in impacting delivery Change Control Programme (I) May 2015 based on of Critical Services Process; Systems Risk a scenario of having to Customers. Testing and planning Assessment (I) to evacuate Centre associated with June 2016 House and carry on significant change. operations from the DR site at Boucher Engagement of Crescent. This was professional report successfully (Gartner). repeated on 19 May Risk Owner 2016. Dir of CCP Actions from Gartner report completed The mobile DR Unit was positioned within the yard in Boucher Type of risk: as part of the test Technological & exercise. It has been Customer / Citizen confirmed that the unit can be connected to the HSC network and the GP OOH solution has been restored from the copy and tested within the DR unit.
Corporate Objective No 3: To Pursue and Deliver Excellence through Continuous Improvement Report on Action Plan Risk Description (Include DATE ADDED) Current Risk Score Controls Assurances Action By Whom End Date Comment L I S Rate 10. Failure of key ITS Applications & Infrastructure impacting delivery of Critical Services to Customers. Risk Owner Dir of CCP Type of risk: Technological & Customer / Citizen 3 4 12 High Security Procedures; Testing of Business Continuity Plan; Change Control Process; Testing and planning associated with significant change. Engagement of professional report (Gartner). Actions from Gartner report completed Internal (E) External Audit (E) SMT Review of ICT Programme (I) Systems Risk Assessment (I) Additional assurances Dir of Finance/ Dir CCP June 2016 A full Disaster Recovery (DR) test was completed in May 2015 based on a scenario of having to evacuate Centre House and carry on operations from the DR site at Boucher Crescent. This was successfully repeated on 19 May 2016. The mobile DR Unit was positioned within the yard in Boucher as part of the test exercise. It has been confirmed that the unit can be connected to the HSC network and the GP OOH solution has been restored from the copy and tested within the DR unit.
Corporate_RA_Report_June_2016.docx