Document Change Control Revision Number Date of Issue Author(s) Brief Description of Change 1.0 10/4/2013 Kevin Sippl Document drafted 2.0 10/6/2013 Vivek Cherian Preliminary Review 3.0 10/7/2013 Kevin Sippl Incorporated Preliminary Review Feedback 4.0 10/18/2013 Kevin Sippl Incorporated Project Sponsor Feedback 5.0 10/25/2013 Kevin Sippl Incorporated Further Project Sponsor Feedback SC Area: All SC Op Team: Communications and Professional Development Project Name: End-to-End Business Process Redesign JIRA: TBD Funding Source: [TII, Operational, UWSYS, UWMSN, etc.] This Project will address: Business process HRS System related issue SC Manager: Michelle Running HRS Team Lead: TBD Project Background, Description and Scope Current State: Extensive Service Center ticket analysis has identified three business processes that present the greatest opportunity for errors and HRS problems: new hires/rehires, job data changes, and terminations/transfers. These problems are most evident in the HRS modules downstream from HR, such as Benefits. Following assessments at UW-Stout and UW-Parkside, the two institutions implemented business process redesigns for the three critical business processes to help increase efficiency and improve end-user experience. In order to achieve full HRS stabilization the business processes that support the core transactions within HRS must be fully documented end-to-end involving all external and internal functional areas from
Document Change Control Revision Number Date of Issue Author(s) Brief Description of Change 1.0 10/4/2013 Kevin Sippl Document drafted 2.0 10/6/2013 Vivek Cherian Preliminary Review 3.0 10/7/2013 Kevin Sippl Incorporated Preliminary Review Feedback 4.0 10/18/2013 Kevin Sippl Incorporated Project Sponsor Feedback 5.0 10/25/2013 Kevin Sippl Incorporated Further Project Sponsor Feedback SC Area: All SC Op Team: Communications and Professional Development Project Name: End-to-End Business Process Redesign JIRA: TBD Funding Source: [TII, Operational, UWSYS, UWMSN, etc.] This Project will address: Business process HRS System related issue SC Manager: Michelle Running HRS Team Lead: TBD Project Background, Description and Scope Current State: Extensive Service Center ticket analysis has identified three business processes that present the greatest opportunity for errors and HRS problems: new hires/rehires, job data changes, and terminations/transfers. These problems are most evident in the HRS modules downstream from HR, such as Benefits. Following assessments at UW-Stout and UW-Parkside, the two institutions implemented business process redesigns for the three critical business processes to help increase efficiency and improve end-user experience. In order to achieve full HRS stabilization the business processes that support the core transactions within HRS must be fully documented end-to-end involving all external and internal functional areas from
bus-process-new-hire-charter.docx