11(2) Trend information Mandatory 32 11(3) Significant changes in nature of Suggested Not principal functions/ services applicable 11(3) Performance of If applicable, Not purchaser/provider applicable arrangements 11(3) Factors, events or trends Suggested 6–10 influencing departmental performance 11(3) Contribution of risk Suggested 20 management in achieving objectives 11(4) Social inclusion outcomes If applicable, 6–10, 19–31 mandatory 11(5) Performance against service If applicable, Not charter customer service mandatory applicable standards, complaints data, and the department’s response to complaints 11(6) Discussion and analysis of the Mandatory 33–38, department’s financial 102 performance 11(7) Discussion of any significant Mandatory Not changes from the prior year, applicable from budget or anticipated to have a significant impact on future operations. 11(8) Agency resource statement and Mandatory 101 summary resource tables by outcomes 12 Management and Accountability Corporate Governance 12(1) Agency heads are required to Mandatory iii certify that their agency comply with the Commonwealth Fraud Control Guidelines. 12(2) Statement of the main Mandatory 34–35 corporate governance practices in place
11(2) Trend information Mandatory 32 11(3) Significant changes in nature of principal functions/ services Suggested Not applicable 11(3) Performance of purchaser/provider arrangements If applicable, Not applicable 11(3) Factors, events or trends influencing departmental performance Suggested 6–10 11(3) Contribution of risk management in achieving objectives Suggested 20 11(4) Social inclusion outcomes If applicable, mandatory 6–10, 19–31 11(5) Performance against service charter customer service standards, complaints data, and the department’s response to complaints If applicable, mandatory Not applicable 11(6) Discussion and analysis of the department’s financial performance Mandatory 33–38, 11(7) Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations. Mandatory Not applicable 11(8) Agency resource statement and summary resource tables by outcomes Mandatory 101 12 Management and Accountability Corporate Governance 12(1) Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines. Mandatory iii 12(2) Statement of the main corporate governance practices in place Mandatory 34–35 102
cancer_australia_annual_report_2012-13_final_word_-_web_accessible_526de155bd99b.docx