7 Partnering contracts made by the council with third parties in respect of major works TMO does not have right to take on major Standard – works of part of Council partnering contract 8 Replacement repairs Replacement of component parts and improvements is a Council responsibility Standard – 9 Insurance - Council makes insurance claims - TMO carries out repairs of its responsibility 9B 10 Estate Services - TMO responsible for services set out in schedule 6 10B 11 Technical advice Council must provide technical advice of requested Standard – 12 Right to improve and leaseholder improvements Liked to improvements policy set out in schedule for receiving and progressing Standard – requests for resident to carry put improvements 13 Right to repair–Linked to schedule for processing right to repair claims Standard Chapter 3 Rents RPRMC 1 Confidentiality and procedures will treat all information as strictly confidential Standard –TMO 2 Rent collection- TMO administers collection of rent into Council’s bank account 2B 3 Arrears control manages all aspects of rent arrears 3E –TMO 4 Starting date arrears manages all rent arrears stating date of agreement 4C –TMO 5 Former tenant arrears - Council function 5A 6 HB payments- Not applicable 6A 7 Setting rent payable by tenants Councils sets the total rent Standard – 8 Notification of rent - Council function 8A
7 Partnering contracts made by the council with third parties in respect of major works – TMO does not have right to take on major works of part of Council partnering contract Standard 8 Replacement repairs – Replacement of component parts and improvements is a Council responsibility Standard 9 Insurance - Council makes insurance claims - TMO carries out repairs of its responsibility 9B 10 Estate Services - TMO responsible for services set out in schedule 6 10B 11 Technical advice – Council must provide technical advice of requested Standard 12 Right to improve and leaseholder improvements – Liked to improvements policy set out in schedule for receiving and progressing requests for resident to carry put improvements Standard 13 Right to repair–Linked to schedule for processing right to repair claims Standard Chapter 3 Rents RPRMC 1 Confidentiality and procedures –TMO will treat all information as strictly confidential Standard 2 Rent collection- TMO administers collection of rent into Council’s bank account 2B 3 Arrears control –TMO manages all aspects of rent arrears 3E 4 Starting date arrears –TMO manages all rent arrears stating date of agreement 4C 5 Former tenant arrears - Council function 5A 6 HB payments- Not applicable 6A 7 Setting rent payable by tenants – Councils sets the total rent Standard 8 Notification of rent - Council function 8A
Business%20Plan%202014-17_0.docx