19 Information to the Secretary of State - Either party must provide information to Secretary of State as requested Standard Chapter 8 Performance, monitoring, reviewing RPRMC 1 The Tenant Management Organisation’s performance standards - Set out in schedule Standard 2 The Council’s performance standards - Set out in schedule Standard 3 Regular monitoring and development meetings Council and TMO should hold periodic monitoring meetings Standard 4 Annual review TMO reviews its performance and send report to council and residents Standard – 5 Equalities and diversity Council reviews effectiveness of TMO’s Equalities procedures Standard 6 Periodic and special reviews Council may carry out a review of TMO’s performance not more frequently than once every 3 years Standard – Chapter 9 Definition of used in the Agreement RPRMC Appendix C Strengths Weakness Opportunities Threats Exercise – STRENGTHS WEAKNESSES financial position Gaps in staffing capabilities Policies and procedures Policies and procedures Active board Some services outside TMO control i.e. heating, hot water, lifts, roofs Training and development No access to capital funding Good officer leadership TMO cannot shape or control capital spend Recognising weaknesses Rubbish dumping
19 Information to the Secretary of State - Either party must provide information to Secretary of State as requested Standard Chapter 8 Performance, monitoring, reviewing RPRMC 1 The Tenant Management Organisation’s performance standards - Set out in schedule Standard 2 The Council’s performance standards - Set out in schedule Standard 3 Regular monitoring and development meetings Council and TMO should hold periodic monitoring meetings Standard 4 Annual review – TMO reviews its performance and send report to council and residents Standard 5 Equalities and diversity Council reviews effectiveness of TMO’s Equalities procedures Standard 6 Periodic and special reviews – Council may carry out a review of TMO’s performance not more frequently than once every 3 years Standard Chapter 9 Definition of used in the Agreement RPRMC Appendix C – Strengths Weakness Opportunities Threats Exercise STRENGTHS WEAKNESSES financial position Policies and procedures Active board Training and development Good officer leadership Recognising weaknesses Gaps in staffing capabilities Policies and procedures Some services outside TMO control i.e. heating, hot water, lifts, roofs No access to capital funding TMO cannot shape or control capital spend Rubbish dumping
Business%20Plan%202014-17_0.docx