3. Reduction in TMO Ensure Council provides evidence to substantiate any proposed reductions in Medium allowances allowances. Plan and budget for efficiency savings on allowances. Ensure adequate reserve fund. Generate income from other sources. Investigate partnering/ sharing resources with another TMO/selling services. 4. Overspending on Set realistic budget, e.g. building inflation. Review services to test value for Low budget money. Regular at least quarterly financial reports to the Board, monthly to Treasurer/Finance sub committee to review accounts in detail, monthly bank reconciliations. Ensure sufficient contingency reserves as safety net. 5. Increase in anti social Work with Safer Neighbourhood Team, policies and procedures in place for swift Medium behaviour action, feedback to community, name and shame, training and employment and other engagement initiatives as part of Community planning. Use of mediation. Mobile CCTV. 6. Sudden loss of key Ensure provision in budget for in staff resources -acting up (up skilling Medium staff through long staff) or covering temp vacancy (overtime) or external agency cover and/or term sick leave and/or research other TMO providing cover at cost. Ensure sick leave and recruitment staff leaving the TMO procedures fit for purpose. Monitoring in place. Research HR support for staff. London Living Wage for all staff (accreditation). Develop staff key – skills/aspirations, pension provision, training jointly with other TMOs, good office environment. 7 Increase in litigation Ensure good reporting/recording systems for all repairs/system to flag up if Medium for disrepair cases repair not completed in target time, advertise complaints policy and displayed in office reception, Report to board to include progress on all complaints. Contingency fund in place. 8 Health and Safety Implement recommendations for TMO from fire risk assessments. Removal of failures e.g. fire, water door window grills in line with council policy. H & S policy with regular risk Low contamination assessments, named H & S board member. Fire service training attend – Community Funday, raise awareness and understanding, Testing smoke and fire alarms, Info to Lambeth for Emergency Plan. 9 Increased staff Agree robust project management procedure with Lambeth Living (see High workload arising from management agreement) to include monthly site progress meetings, complaints problems with Council and liaison procedures, arrangements for snagging and handover and handover Capital/ Decent Homes of guarantees. works
3. Reduction in TMO allowances Ensure Council provides evidence to substantiate any proposed reductions in allowances. Plan and budget for efficiency savings on allowances. Ensure adequate reserve fund. Generate income from other sources. Investigate partnering/ sharing resources with another TMO/selling services. Medium 4. Overspending on budget Set realistic budget, e.g. building inflation. Review services to test value for money. Regular at least quarterly financial reports to the Board, monthly to Treasurer/Finance sub committee to review accounts in detail, monthly bank reconciliations. Ensure sufficient contingency reserves as safety net. Low 5. Increase in anti social behaviour Work with Safer Neighbourhood Team, policies and procedures in place for swift action, feedback to community, name and shame, training and employment and other engagement initiatives as part of Community planning. Use of mediation. Mobile CCTV. Medium 6. Sudden loss of key staff through long term sick leave and/or staff leaving the TMO Ensure provision in budget for in staff resources -acting up (up skilling staff) or covering temp vacancy (overtime) or external agency cover and/or research other TMO providing cover at cost. Ensure sick leave and recruitment procedures fit for purpose. Monitoring in place. Research HR support for staff. London Living Wage for all staff (accreditation). Develop staff – key skills/aspirations, pension provision, training jointly with other TMOs, good office environment. Medium 7 Increase in litigation for disrepair cases Ensure good reporting/recording systems for all repairs/system to flag up if repair not completed in target time, advertise complaints policy and displayed in office reception, Report to board to include progress on all complaints. Contingency fund in place. Medium 8 Health and Safety failures e.g. fire, water contamination Implement recommendations for TMO from fire risk assessments. Removal of door window grills in line with council policy. H & S policy with regular risk assessments, named H & S board member. Fire service training – attend Community Funday, raise awareness and understanding, Testing smoke and fire alarms, Info to Lambeth for Emergency Plan. Low 9 Increased staff workload arising from problems with Council Capital/ Decent Homes works Agree robust project management procedure with Lambeth Living (see management agreement) to include monthly site progress meetings, complaints and liaison procedures, arrangements for snagging and handover and handover of guarantees. High
Business%20Plan%202014-17_0.docx