Data quality assessment of key data sources for the benchmarking Confidence Data Source Rational Data usage Level Jemena organisation Breakdown into functional areas and FTE FTE benchmarking of all Medium charts allocation based on SME knowledge functions UED 1999 organisation Breakdown into functional areas and FTE FTE benchmarking of all charts and role Medium allocation based on SME knowledge functions allocation Multinet/Ikon High confidence on aggregated level but no FTE benchmarking of some Medium memorandum breakdown available; used SME knowledge functions SP Ausnet FTE data: Data provision by SME (low confidence) and FTE benchmarking of some SME, public domain Medium public data (medium confidence) functions data Insourced/Outsourced SME knowledge of insourced/outsourced Used for determination of data functions for Australian Medium functions comparability gas distributors KPMG report “cost FTE benchmarking of support benchmarking APA High Benchmarking of support function functions Allgas” FTE benchmarking of some Based on 7 samples which are adjusted for A.T.Kearney gas functions using normalised Medium network parameters to create a normalised distribution benchmarks sample averages and best benchmark practice benchmarks Appendices Appendix 1: Selected Benchmark data Overview of current and – historical Multinet network FTE levels network 1998 forecast) 1999 MGH Multinet FTE UED IKON (2013 Jemena FTEs FTE (in-house) 92.1 137 105 93 Network Management 51.8 92 54 54 Asset Management 14.6 92 21.2 17.6 Compliance and Environmental Management 3.1 incl. in AM 2.0 1.6 HSEQ 1.7 incl. in AM 1.0 3.0 Service Delivery Management (Contract Management) 15.3 incl. in AM 12.1 10.0 NCC 17.1 incl. in AM 17.0* 18.6
Data quality assessment of key data sources for the benchmarking Data Source Confidence Level Rational Data usage Jemena organisation charts Medium Breakdown into functional areas and FTE allocation based on SME knowledge FTE benchmarking of all functions UED 1999 organisation charts and role allocation Medium Breakdown into functional areas and FTE allocation based on SME knowledge FTE benchmarking of all functions Multinet/Ikon memorandum Medium High confidence on aggregated level but no breakdown available; used SME knowledge FTE benchmarking of some functions SP Ausnet FTE data: SME, public domain data Medium Data provision by SME (low confidence) and public data (medium confidence) FTE benchmarking of some functions Insourced/Outsourced functions for Australian gas distributors Medium SME knowledge of insourced/outsourced functions Used for determination of data comparability KPMG report “cost benchmarking APA Allgas” High Benchmarking of support function FTE benchmarking of support functions A.T.Kearney gas distribution benchmarks Medium Based on 7 samples which are adjusted for network parameters to create a normalised benchmark FTE benchmarking of some functions using normalised sample averages and best practice benchmarks Appendices Appendix 1: Selected Benchmark data – Overview of current and historical Multinet network FTE levels Multinet (2013 FTE forecast) IKON 1998 UED 1999 Jemena MGH network FTEs FTE (in-house) 92.1 137 105 93 Network Management 51.8 92 54 54 Asset Management 14.6 92 21.2 17.6 Compliance and Environmental Management 3.1 incl. in AM 2.0 1.6 HSEQ 1.7 incl. in AM 1.0 3.0 Service Delivery Management (Contract Management) 15.3 incl. in AM 12.1 10.0 NCC 17.1 incl. in AM 17.0* 18.6
C-14%20Internal%20benchmarking%20final.docx