carried out as per the Repetitions of the same almost always reported always actioned promptly Safety Plan. non-conformance type and almost always and effectively. Non-conformances, with minor consequences. actioned promptly and No repetition of the same incidents and accidents 2nd party audits identified effectively. non-conformance type. poorly reported and a satisfactory level of Low number of repetitions 2nd party audits identified poorly actioned. compliance. of the same an excellent level of Repetitions of the same type. compliance. non-conformance type 2nd party audits identified with moderate a good level of consequences. compliance. 2nd party audits identified an inadequate level of compliance. (b) Quality Personnel Personnel Personnel Personnel Copies of suitability management Quality management Quality management Quality management Quality management and compliance audit representative has limited representative has representative has good representative has reports, internal and knowledge and satisfactory knowledge knowledge and excellent knowledge and 2nd party. experience. Performance and experience. experience. Performance experience. Performance Non-compliance with was below the acceptable Performance met the was above the acceptable was well above the contract requirements standard. acceptable standard. standard. acceptable standard. and contract Quality Quality management Quality management Quality management Quality management Plan. representative sometimes representative on-site at representative almost representative always Monthly progress off-site for critical most times but always always on-site but always and present at all reports. operations. for critical operations. on-site for critical critical operations. records, test results Preparation Preparation operations. Preparation survey and other An initial Quality Plan that A satisfactory initial Preparation An excellent initial Quality measurements and did not meet the minimum Quality Plan A good initial Quality Plan Plan non-conformance requirements. Initial Quality Plan Initial Quality Plan Initial Quality Plan reports. finalised and accepted on finalised and accepted finalised and accepted time or in the time required earlier than required or much earlier than required by the contract. earlier than the time or much earlier than the required by the contract. time required by the contract. Initial Quality Plan Implementation Implementation Implementation diaries. finalised and accepted Execution of work process Execution of work process Execution of work process Interim Contractor later than required or after met the acceptable was above the acceptable was well the Performance Reports. some delays and later standard. standard. acceptable standard. Copies of meeting than the time required by Satisfactory execution of Good execution of Excellent execution of minutes. the contract. Inspection and Test Plans. Inspection and Test Plans. Inspection and Test Plans. Non-conformance Implementation Most lots visually Almost all lots visually All lots visually inspected register.
carried out as per the Safety Plan. Non-conformances, incidents and accidents poorly reported and poorly actioned. Repetitions of the same non-conformance type with moderate consequences. 2nd party audits identified an inadequate level of compliance. Repetitions of the same non-conformance type with minor consequences. 2nd party audits identified a satisfactory level of compliance. almost always reported and almost always actioned promptly and effectively. Low number of repetitions of the same type. 2nd party audits identified a good level of compliance. always actioned promptly and effectively. No repetition of the same non-conformance type. 2nd party audits identified an excellent level of compliance. (b) Quality management Personnel Quality management representative has limited knowledge and experience. Performance was below the acceptable standard. Quality management representative sometimes off-site for critical operations. Preparation An initial Quality Plan that did not meet the minimum requirements. Personnel Quality management representative has satisfactory knowledge and experience. Performance met the acceptable standard. Quality management representative on-site at most times but always for critical operations. Preparation A satisfactory initial Quality Plan Initial Quality Plan finalised and accepted on time or in the time required by the contract. Personnel Quality management representative has good knowledge and experience. Performance was above the acceptable standard. Quality management representative almost always on-site but always on-site for critical operations. Preparation A good initial Quality Plan Initial Quality Plan finalised and accepted earlier than required or earlier than the time required by the contract. Personnel Quality management representative has excellent knowledge and experience. Performance was well above the acceptable standard. Quality management representative always and present at all critical operations. Preparation An excellent initial Quality Plan Initial Quality Plan finalised and accepted much earlier than required or much earlier than the time required by the contract. Copies of suitability and compliance audit reports, internal and 2nd party. Non-compliance with contract requirements and contract Quality Plan. Monthly progress reports. records, test results survey and other measurements and non-conformance reports. Initial Quality Plan finalised and accepted later than required or after some delays and later than the time required by the contract. Implementation Implementation Execution of work process met the acceptable standard. Satisfactory execution of Inspection and Test Plans. Most lots visually Implementation Execution of work process was above the acceptable standard. Good execution of Inspection and Test Plans. Almost all lots visually Implementation Execution of work process was well the acceptable standard. Excellent execution of Inspection and Test Plans. All lots visually inspected diaries. Interim Contractor Performance Reports. Copies of meeting minutes. Non-conformance register.
CO503-1_Performance_Rating_of_Contractor_by_DPTI_Feb_2016.docx