3 Enter Social Media Information On the Maintain Social Media dialog box, enter a URL for the An icon is displayed per maintained social relevant social media, and then choose Close. media channel. The user can access the social media information from the target group Note member’s details. Enter the full URL including http:// or https:// and the company domain (for example, /SAP) for the social media channel. Example: http://www.twitter.com/SAP 4 Review Scorecard To display the scorecard information, navigate to the Scorecard The scorecard information is displayed. workset. 5 Review White Space Analysis To display the white space analysis, navigate to the White Space The white space analysis is displayed. Analysis workset. 6 Review Sales Analysis To display the sales analysis, navigate to the Sales Analysis The analysis is displayed. workset. Optionally apply filters to the Margin Decomposition analysis by choosing Show filter area and by then choosing values from the available filters. 7 Review Customer Contacts To display purchasing contacts for the account, navigate to the Customer contact information is displayed. Customer Contacts workset. 8 Review Account Team To display the account team for a customer, navigate to the The account team is displayed. Account Team workset. 9 Review Interactions To display the interactions for an account, navigate to the Interactions are displayed. Interactions workset. 10 Review Customer 360 To display the Customer 360 dashboard, navigate to the The Customer 360 dashboard is displayed. Dashboard Customer 360 workset. Note The Customer 360 dashboard is only available if you have implemented the additional SAP BusinessObjects content as described in the SAP BusinessObjects Reports for hybris Marketing (CEO) configuration guide.
3 Enter Social Media Information On the Maintain Social Media dialog box, enter a URL for the relevant social media, and then choose Close. Note Enter the full URL including http:// or https:// and the company domain (for example, /SAP) for the social media channel. Example: http://www.twitter.com/SAP An icon is displayed per maintained social media channel. The user can access the social media information from the target group member’s details. 4 Review Scorecard To display the scorecard information, navigate to the Scorecard workset. The scorecard information is displayed. 5 Review White Space Analysis To display the white space analysis, navigate to the White Space Analysis workset. The white space analysis is displayed. 6 Review Sales Analysis To display the sales analysis, navigate to the Sales Analysis workset. Optionally apply filters to the Margin Decomposition analysis by choosing Show filter area and by then choosing values from the available filters. The analysis is displayed. 7 Review Customer Contacts To display purchasing contacts for the account, navigate to the Customer Contacts workset. Customer contact information is displayed. 8 Review Account Team To display the account team for a customer, navigate to the Account Team workset. The account team is displayed. 9 Review Interactions To display the interactions for an account, navigate to the Interactions workset. Interactions are displayed. 10 Review Customer 360 Dashboard To display the Customer 360 dashboard, navigate to the Customer 360 workset. Note The Customer 360 dashboard is only available if you have implemented the additional SAP BusinessObjects content as described in the SAP BusinessObjects Reports for hybris Marketing (CEO) configuration guide. The Customer 360 dashboard is displayed.
CE2_CEI11_BPD_EN_XX.docx