Interpersonal 7. Personal SPE1 - develops and Is able to gain the of others and be influential by building consensus, support and skills effectiveness wields influence effectively alliances through negotiation, persuasion and the use of networking in a manner that is inclusive, confident, politically astute, diplomatic, sensitive and proactive SPE2 - develops and Understands, implements and contributes to the development and review of the implements organisational organisation’s policies and procedures including those relating to the internal audit function policies and procedures effectively SPE3 - develops and Cultivates networks, creates opportunities to develop relationships and build bonds, and is exploits effective working open and approachable, using tact and diplomacy relationships SPE4 - operates effectively Identifies and nurtures collaboration proactively through the sharing of plans, goals, through proactive information and resources within the audit team and the organisation where appropriate, collaboration creating a professional, cooperative, confidential and safe environment, whilst recognising own limitations, admitting mistakes and seeking support from others as required support – can come from membership of external groups such as district societies or sector specific groups while at the same time maintaining confidentiality where necessary 8. Communication SC3 - advocates the Can advocate the internal audit function to others internal audit function to others 9. Managing others SMO1 - manages staff Establishes and implements procedures for recruitment, selection, succession planning, effectively appraisal, performance management, professional development and workload management for team members, dealing with individuals sensitively in a manner that promotes diversity SMO2 - builds and inspires Is able to build a team, create unity, lead by example, demonstrate a commitment to values a team and develop an inspiring vision for self and others, taking calculated risks to achieve goals as required SMO4 - leads a team Can develop, lead and promote a team through enthusiastic support, protection, assistance, effectively encouragement, guidance, praise participation and sharing 10. Managing SMO3 - manages and Is able to lead in a crisis, identifying and resolving conflict and disagreements through win-win conflict resolves conflict strategies, dealing with difficult people and difficult situations with tact and diplomacy; difficult situations may include differences of opinion between internal audit and a client on the results of audit work; differences of opinion on the risk maturity of the organisation; poor attitude of auditors when working at a client’s base; non-cooperation of clients to audit requests for information
Interpersonal skills 7. Personal effectiveness SPE1 - develops and wields influence effectively Is able to gain the of others and be influential by building consensus, support and alliances through negotiation, persuasion and the use of networking in a manner that is inclusive, confident, politically astute, diplomatic, sensitive and proactive SPE2 - develops and implements organisational policies and procedures effectively Understands, implements and contributes to the development and review of the organisation’s policies and procedures including those relating to the internal audit function SPE3 - develops and exploits effective working relationships Cultivates networks, creates opportunities to develop relationships and build bonds, and is open and approachable, using tact and diplomacy SPE4 - operates effectively through proactive collaboration Identifies and nurtures collaboration proactively through the sharing of plans, goals, information and resources within the audit team and the organisation where appropriate, creating a professional, cooperative, confidential and safe environment, whilst recognising own limitations, admitting mistakes and seeking support from others as required – support can come from membership of external groups such as district societies or sector specific groups while at the same time maintaining confidentiality where necessary 8. Communication SC3 - advocates the internal audit function to others Can advocate the internal audit function to others 9. Managing others SMO1 - manages staff effectively Establishes and implements procedures for recruitment, selection, succession planning, appraisal, performance management, professional development and workload management for team members, dealing with individuals sensitively in a manner that promotes diversity SMO2 - builds and inspires a team Is able to build a team, create unity, lead by example, demonstrate a commitment to values and develop an inspiring vision for self and others, taking calculated risks to achieve goals as required SMO4 - leads a team effectively Can develop, lead and promote a team through enthusiastic support, protection, assistance, encouragement, guidance, praise participation and sharing 10. Managing conflict SMO3 - manages and resolves conflict Is able to lead in a crisis, identifying and resolving conflict and disagreements through win-win strategies, dealing with difficult people and difficult situations with tact and diplomacy; difficult situations may include differences of opinion between internal audit and a client on the results of audit work; differences of opinion on the risk maturity of the organisation; poor attitude of auditors when working at a client’s base; non-cooperation of clients to audit requests for information
cmiia-professional-experience-journal.docx