The Department’s website at has up-to-date information on the CHSP, including information sheets and frequently asked questions. You can also Email your questions to Or contact the DSS Grants Hotline on 1800 625 136 (TTY 1800 555 677) or If you have questions about using the My Aged Care provider portal, the Department encourages you to review support materials (available on ) and talk to colleagues to resolve any concerns or questions in the first instance. If this does not help answer your question or concern, please contact the My Aged Care provider and assessor helpline on 1800 836 799. The helpline is available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia. THIS FACT SHEET WAS RELEASED IN August 2015
The Department’s website at has up-to-date information on the CHSP, including information sheets and frequently asked questions. You can also Email your questions to Or contact the DSS Grants Hotline on 1800 625 136 (TTY 1800 555 677) or If you have questions about using the My Aged Care provider portal, the Department encourages you to review support materials (available on ) and talk to colleagues to resolve any concerns or questions in the first instance. If this does not help answer your question or concern, please contact the My Aged Care provider and assessor helpline on 1800 836 799. The helpline is available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia. THIS FACT SHEET WAS RELEASED IN August 2015
chsp-interpreting-support-for-service-providers_0.docx