I am treated with dignity and respect and treat others the same My voice is heard and listened to My individual circumstances are considered I speak for myself and contribute to the decisions that affect my life, or have someone who can do it for me What Needs to What is happening What would success Agreed Actions Who can help deliver Change to deliver already? look like? this and by when? the Outcomes? 1. Report that physically Social Services - Ffion Quality of care and support 1.2.1 To ensure our 1. A new Practice disabled people and people Larsen processes and Framework for Quality of life with a sensory loss/ (Lisa Banks) approaches support Assessment and Care impairment have been March 2018 Whether people are treated with respect people to have control management is being actively involved in the over day to day life developed development of the new Whether people are in control of their daily life Practice Framework Whether people are involved in decisions 2. Report that the outcomes about their care and people want to see in relation support to assessment practice are The Swansea outcome considered within the statements within the development of the new strategy are addressed Practice Framework within the Practice Framework 1.2.2 Information and 1. Information, Advice Whether people receive 1. Confirm that the I.A.A is Social Services the right information advice to be more and Assistance service being co-produced to ensure Rachel Evans and when and in the way accessible, especially is being co-produced that issues around accessible Corporate Services in they need it for people with and we have gained a information, advice and the Local Authority - sensory impairments lot of insight which assistance are being December 2017 Staff have deaf/visual needs to inform the addressed impairment awareness development of when giving information information, advice and 2. Report that the new Social Services- and advice assistance services. Independent Advocacy Rachel Evans (Planning)
I am treated with dignity and respect and treat others the same My voice is heard and listened to My individual circumstances are considered I speak for myself and contribute to the decisions that affect my life, or have someone who can do it for me What Needs to Change to deliver the Outcomes? What is happening already? What would success look like? Agreed Actions Who can help deliver this and by when? 1.2.1 To ensure our processes and approaches support people to have control over day to day life 1. A new Practice Framework for Assessment and Care management is being developed Quality of care and support Quality of life Whether people are treated with respect Whether people are in control of their daily life Whether people are involved in decisions about their care and support The Swansea outcome statements within the strategy are addressed within the Practice Framework 1. Report that physically disabled people and people with a sensory loss/ impairment have been actively involved in the development of the new Practice Framework 2. Report that the outcomes people want to see in relation to assessment practice are considered within the development of the new Practice Framework Social Services - Ffion Larsen (Lisa Banks) March 2018 1.2.2 Information and advice to be more accessible, especially for people with sensory impairments 1. Information, Advice and Assistance service is being co-produced and we have gained a lot of insight which needs to inform the development of information, advice and assistance services. Whether people receive the right information when and in the way they need it Staff have deaf/visual impairment awareness when giving information and advice 1. Confirm that the I.A.A is being co-produced to ensure that issues around accessible information, advice and assistance are being addressed 2. Report that the new Independent Advocacy Social Services Rachel Evans and Corporate Services in the Local Authority - December 2017 Social Services- Rachel Evans (Planning)
Commissioning_Strategy_PD_Action_Plan_Final.docx