ESSENTIAL DESIRABLE (but not essential) Work in shop or similar sales environment Experience/ Local knowledge of York and district Knowledge Work in a charitable organisation Work involving face to face customer services Work with volunteers, trainees, job placements and people on work Experience of helping others to experience develop and improve their skills Experience of warehouse activity Skills/Abilities High quality customer service skills First Aid training and attitudes, including courteous Customer Service Qualification and welcoming manner, both face to face and on telephone Previous experience of driving a van Able to work in a team and Manual Handling Training demonstrate leadership skills Previous Support Work experience Physically able to assist with lifting of Team Leadership training furniture in the Store Equality and Diversity training Able to work with people with a Experience of scanning, scheduling, diverse range of personalities and office software, e-mail and internet. abilities Able to deal calmly with difficult situations Well organised, and able to set priorities Good written and verbal skills Good numeracy skills Able to use computer and/or till Additional Able to work on Saturdays (9am – Factors 3pm) Understanding of Equal Opportunities & Health & Safety requirements Full clean driving licence Good general basic education Qualifications Customer service qualifications
ESSENTIAL DESIRABLE (but not essential) Experience/ Knowledge Local knowledge of York and district Work involving face to face customer services Experience of helping others to develop and improve their skills Work in shop or similar sales environment Work in a charitable organisation Work with volunteers, trainees, job placements and people on work experience Experience of warehouse activity Skills/Abilities High quality customer service skills and attitudes, including courteous and welcoming manner, both face to face and on telephone Able to work in a team and demonstrate leadership skills Physically able to assist with lifting of furniture in the Store Able to work with people with a diverse range of personalities and abilities Able to deal calmly with difficult situations Well organised, and able to set priorities Good written and verbal skills Good numeracy skills Able to use computer and/or till First Aid training Customer Service Qualification Previous experience of driving a van Manual Handling Training Previous Support Work experience Team Leadership training Equality and Diversity training Experience of scanning, scheduling, office software, e-mail and internet. Additional Factors Able to work on Saturdays (9am – 3pm) Understanding of Equal Opportunities & Health & Safety requirements Qualifications Full clean driving licence Good general basic education Customer service qualifications
cfs-ssa-york-jun2017-jdpps.docx