Lone working in home Accident/injury, Staff Only agreed risk tasks to be undertaken, Avoid high risk activities Workstation to be tidy and correctly set up DSE assessment in place office delayed assistance Possibly family – Good housekeeping in place (drawers and cupboard doors closed, bags, coats, in emergency. members boxes safely stored away from work area) Mobile or landline phone available Physical assault Ensure a colleague, partner, friend etc. is aware you are working alone and who to contact in the event of overdue contact. Cuts/abrasions/ Ensure all external doors / windows secured to prevent unauthorised access. Do not allow access to unknown callers. musculoskeletal and Electrical equipment switched off when not in use physical injuries Any faulty WBC equipment to be reported with no attempt made to self-repair Lone working offsite, home Accident/injury, Staff For home visits background information on the family is gathered beforehand, a specific risk assessment conducted where necessary. visits, etc. delayed assistance Checks made on the Check Before Contact Register (CBCR) in emergency. Where higher risk identified visits not to be conducted alone Reduce time spent working alone so far as is reasonably practicable. Physical assault All staff to be familiar with lone working procedures not carrying valuable equipment or own possessions in plain sight Cuts/abrasions/ Avoid work during hours of darkness unless absolutely necessary in which case park in well lit areas, avoid dark isolated bus stops, use known taxi firm musculoskeletal and Mobile available, charged and switched on with number known to office staff other physical Agreed schedule and location of visits to be known. –times injuries Office staff to have access to lone workers electronic calendar/diary Visits recorded on office whiteboard Response procedure in event of overdue contact, details of escalation procedure in the event of non-contact Contact available in office Code word to be used to signal emergency Staff own experience and training in recognising signs of aggression and avoiding / de-escalating this. Regular supervision and arrangements for debrief / feedback from Regular review of existing procedures and risk assessments taking into account any incidents that have occurred Any incident recorded and reported and CBCR updated where required All lone working Stress/isolation Staff Procedures in place to keep staff informed of office developments Staff to notify manager if feelings of isolation or stress present circumstances Managers to be trained in stress recognition
Lone working in home office Accident/injury, delayed assistance in emergency. Physical assault Cuts/abrasions/ musculoskeletal and physical injuries Staff Possibly family members Only agreed risk tasks to be undertaken, Avoid high risk activities Workstation to be tidy and correctly set up – DSE assessment in place Good housekeeping in place (drawers and cupboard doors closed, bags, coats, boxes safely stored away from work area) Mobile or landline phone available Ensure a colleague, partner, friend etc. is aware you are working alone and who to contact in the event of overdue contact. Ensure all external doors / windows secured to prevent unauthorised access. Do not allow access to unknown callers. Electrical equipment switched off when not in use Any faulty WBC equipment to be reported with no attempt made to self-repair Lone working offsite, home visits, etc. Accident/injury, delayed assistance in emergency. Physical assault Cuts/abrasions/ musculoskeletal and other physical injuries Staff For home visits background information on the family is gathered beforehand, a specific risk assessment conducted where necessary. Checks made on the Check Before Contact Register (CBCR) Where higher risk identified visits not to be conducted alone Reduce time spent working alone so far as is reasonably practicable. All staff to be familiar with lone working procedures not carrying valuable equipment or own possessions in plain sight Avoid work during hours of darkness unless absolutely necessary in which case park in well lit areas, avoid dark isolated bus stops, use known taxi firm Mobile available, charged and switched on with number known to office staff Agreed schedule –times and location of visits to be known. Office staff to have access to lone workers electronic calendar/diary Visits recorded on office whiteboard Response procedure in event of overdue contact, details of escalation procedure in the event of non-contact Contact available in office Code word to be used to signal emergency Staff own experience and training in recognising signs of aggression and avoiding / de-escalating this. Regular supervision and arrangements for debrief / feedback from Regular review of existing procedures and risk assessments taking into account any incidents that have occurred Any incident recorded and reported and CBCR updated where required All lone working circumstances Stress/isolation Staff Procedures in place to keep staff informed of office developments Staff to notify manager if feelings of isolation or stress present Managers to be trained in stress recognition
Chapter-05-Risk-Assessment.docx