12.2.2 Information on accessibility and compatibility Supported features ICT support services shall provide information on the accessibility and compatibility features that are included in the product documentation. 12.2.3 Effective communication Supported ICT support services shall accommodate the communication needs of individuals with disabilities either directly or through a referral point. 12.2.4 Accessible documentation Supported Documentation provided by support services shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. Section 13 ICT providing relay or emergency service access This section does not apply to Business Application Platform Marketing Site.
12.2.2 Information on accessibility and compatibility features ICT support services shall provide information on the accessibility and compatibility features that are included in the product documentation. Supported 12.2.3 Effective communication ICT support services shall accommodate the communication needs of individuals with disabilities either directly or through a referral point. Supported 12.2.4 Accessible documentation Documentation provided by support services shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. Supported Section 13 ICT providing relay or emergency service access This section does not apply to Business Application Platform Marketing Site.
Business%20Application%20Platform%20Marketing%20Site.Web.EN_081717.DOCX