Name Definition Linked Values Level Descriptors 1 Applied Thinking Makes use of relevant Enabling Leader Identifies new business opportunities by evaluating information to resolve Change; company performance from a range of information problems, identify Accountability; Expert Sets Directorate/Departmental priorities by developing opportunities and reach Cuser Focused solutions to support the business plan appropriate solutions. Professional Recommends improvements to processes and services at a team by analysing patterns and trends from information Solves basic problems within clearly laid out policies Vocational and procedures 2 Results Focused - Achieves successful Enabling Leader Sets the performance framework for the organisation things delivery of and Change; to meet corporate goals, achieve results and “Getting done” objectives by effectively Accountability; champions improvements managing others or Expert Sets the performance framework for the taking direct action. Focused Directorate/Department to meet objectives, KPIs and continuously seeks improvements in delivery Professional Uses Directorate/Department objectives to identify team KPIs to drive service delivery and meet goals Vocational Takes responsibility for achieving individual objectives and contributing to team targets 3 Planning and and organises Enabling Leader Structures the business plan to deliver key objectives Organising work and activities to Change; while allocating appropriate resources meet objectives whilst Accountability; Expert Develops project plans and identifies departmental achieving quality and Cuser Focus activities and resources required to meet value for money. organisational goals Professional Delivers the project plan/departmental objectives to plan and budget Vocational Contributes to the team/project objectives by effectively setting own work plan and prioritising key tasks
Name Definition Linked Values Level Descriptors 1 Applied Thinking Makes use of relevant information to resolve problems, identify opportunities and reach appropriate solutions. Enabling Change; Accountability; Cuser Focused Leader Identifies new business opportunities by evaluating company performance from a range of information Expert Sets Directorate/Departmental priorities by developing solutions to support the business plan Professional Recommends improvements to processes and services at a team by analysing patterns and trends from information Vocational Solves basic problems within clearly laid out policies and procedures 2 Results Focused - “Getting things done” Achieves successful delivery of and objectives by effectively managing others or taking direct action. Enabling Change; Accountability; Focused Leader Sets the performance framework for the organisation to meet corporate goals, achieve results and champions improvements Expert Sets the performance framework for the Directorate/Department to meet objectives, KPIs and continuously seeks improvements in delivery Professional Uses Directorate/Department objectives to identify team KPIs to drive service delivery and meet goals Vocational Takes responsibility for achieving individual objectives and contributing to team targets 3 Planning and Organising and organises work and activities to meet objectives whilst achieving quality and value for money. Enabling Change; Accountability; Cuser Focus Leader Structures the business plan to deliver key objectives while allocating appropriate resources Expert Develops project plans and identifies departmental activities and resources required to meet organisational goals Professional Delivers the project plan/departmental objectives to plan and budget Vocational Contributes to the team/project objectives by effectively setting own work plan and prioritising key tasks
Competency-Framework.docx