3.4 Managing Takes responsibility/accountability for Analyses information from a Assists and supports team Supports supervisors in managing Performance & work performance and takes the range of sources, both members to respond and developing their staff Critically opportunity to learn from past positive and negative, about positively to constructive Evaluating experiences their own performance (i.e. criticism and to develop their Analyses and actively seeks self- roles and responsibilities information from a range of sources Takes action to improve performance reflection, colleagues, about performance across the whole managers and service Encourages team members to organisation Acknowledges and is proud of oneself and users) and acts upon and take responsibility for their colleagues when good work and outcomes makes positive changes achievements and to be proud Supports staff and colleagues to are achieved for service users to their work performance of these evaluate and audit service user outcomes Takes responsibility for tackling difficult issues with staff members and their performance 4. Continually and Creatively Improving Core Skilled Supervisory Management 4.1 Encouraging Thrives to be creative in their work and Is confident to make their Uses evidence from a range of Encourages dialogue and debate improvement, generate new ideas in order to assist the own suggestions and ideas for sources, both positive and with a wide range of stakeholders of creativity and best outcomes for service users improvement and innovation negative, to identify options CWSX Mind innovation to managers and colleagues and solutions Obtains and acts on service user feedback Act as a positive role model for and experiences to develop new and Likewise, must be open to Appraises options, plans and innovation and inspires others existing services other suggestions even if they takes action to implement and to be creative in their approach to conflict with their own ideas evaluate improvements their ideas and work at CWSX Mind
3.4 Managing Performance & Critically Evaluating Takes responsibility/accountability for work performance and takes the opportunity to learn from past experiences Takes action to improve performance Acknowledges and is proud of oneself and colleagues when good work and outcomes are achieved for service users Analyses information from a range of sources, both positive and negative, about their own performance (i.e. self- reflection, colleagues, managers and service users) and acts upon and makes positive changes to their work performance Assists and supports team members to respond positively to constructive criticism and to develop their roles and responsibilities Encourages team members to take responsibility for their achievements and to be proud of these Takes responsibility for tackling difficult issues with staff members and their performance Supports supervisors in managing and developing their staff Analyses and actively seeks information from a range of sources about performance across the whole organisation Supports staff and colleagues to evaluate and audit service user outcomes 4. Continually and Creatively Improving Core Skilled Supervisory Management 4.1 Encouraging improvement, creativity and innovation Thrives to be creative in their work and generate new ideas in order to assist the best outcomes for service users Obtains and acts on service user feedback and experiences to develop new and existing services Is confident to make their own suggestions and ideas for improvement and innovation to managers and colleagues Likewise, must be open to other suggestions even if they conflict with their own ideas Uses evidence from a range of sources, both positive and negative, to identify options and solutions Appraises options, plans and takes action to implement and evaluate improvements Encourages dialogue and debate with a wide range of stakeholders of CWSX Mind Act as a positive role model for innovation and inspires others to be creative in their approach to their ideas and work at CWSX Mind
Business__Performance__Manager_job_description_person_specification.docx