Have group members choose a partner Agree to put conflict on the table. communication, empathy, curiosity, and and each complete and share the Have each person define the problem. understanding. They are following sentences: also the right tools for building a global Have each person state what she/he needs. civilization of and prosperity. ~Paul K. I am in conflict with someone, my “When body feels _______.” Have an observer restate the Chappell problem. I am in conflict with someone, I want If both parties agree that this is an “When CONFIDENTIALITY to _________.” accurate reflection of the problem, have all parties brainstorm solutions. Brainstorm sources of conflict in groups. It is good practice to keep any information List them. shared as a peer supporter confidential, Have members think of a time when Identify two or three solutions that unless permission is granted to share. they have successfully handled conflict seem workable, then narrow these with someone. As a group, discuss what down to one. When to break confidentiality? It is made it successful. Ask what they did or Make a commitment to try the ethically responsible to break said and how they felt. solution. confidentiality in the following Evaluate the solution at an agreed Pick from the list of of conflict” circumstances: “sources upon time. If the solution didn’t work, and have group members form groups of try the process again. If an individual is 16 of age and under three. Take turns practicing conflict The right tools for solving disputes and is at risk of being harmed, call: resolution using the following, “putting within our community are precision it on the table approach”, created by Self-Help Connection in Nova Scotia: instruments such as reason,
Have group members choose a partner and each complete and share the following sentences: “When I am in conflict with someone, my body feels _______.” “When I am in conflict with someone, I want to _________.” Brainstorm sources of conflict in groups. Have members think of a time when they have successfully handled conflict with someone. As a group, discuss what made it successful. Ask what they did or said and how they felt. Pick from the list of “sources of conflict” and have group members form groups of three. Take turns practicing conflict resolution using the following, “putting it on the table approach”, created by Self-Help Connection in Nova Scotia: Agree to put conflict on the table. Have each person define the problem. Have each person state what she/he needs. Have an observer restate the problem. If both parties agree that this is an accurate reflection of the problem, have all parties brainstorm solutions. List them. Identify two or three solutions that seem workable, then narrow these down to one. Make a commitment to try the solution. Evaluate the solution at an agreed upon time. If the solution didn’t work, try the process again. The right tools for solving disputes within our community are precision instruments such as reason, communication, empathy, curiosity, and understanding. They are also the right tools for building a global civilization of and prosperity. ~Paul K. Chappell CONFIDENTIALITY It is good practice to keep any information shared as a peer supporter confidential, unless permission is granted to share. When to break confidentiality? It is ethically responsible to break confidentiality in the following circumstances: If an individual is 16 of age and under and is at risk of being harmed, call:
Copy-of-Peer-Support-Manual.docx