9.4 Call out lists: should be included along with details of where the team should meet to manage the disruption along with a suitable backup. These areas should be equipped with the appropriate level of communications and other facilities to allow the incident to be managed. 9.5 Contact details: the plan should include full details for key internal and external contacts. could include:- Key senior management Key operational staff Regulators and other compliance bodies. Suppliers Key partners It may be appropriate to include details of contracts, insurance policies, regulatory requirements etc. documents may be stored separately to the plans but should be readily accessible. 9.6 Priorities: details of the priority order for continuity and recovery of key services and their critical activities must be available together with their Recovery Time Objectives and recovery levels. 9.7 Vital documents and resources: a list of vital documents and resources needed for continuity and recovery for each critical activity must be included along with details of where these are located. Vital documents may include records of who is authorised to retrieve materials as well as security arrangements, e.g. passwords that will be required. Vital materials may include stationary, spare parts, specialist machinery and tools etc. 9.8 Checklists: and audit trails: a simple checklist or action card may be included to ensure the team completes mandatory tasks and provides a tracking process for task completion. Meeting agendas can be included so that all key elements of the plan are covered when the team meets. 9.9 Incident log: with any emergency there is a requirement for post incident review and audit. Consequently it is of vital importance that a record is maintained of what actions were taken, why they were taken, when they were taken and by whom. This is best done by maintaining and incident log. 9:10 People issues: special consideration should be given to the needs of staff, contractors and visitors who may have been evacuated from the premises without time to collect their personal belongings e.g. money, credit cards, keys etc. 9.11 Salvage: if the incident results in damage to buildings e.g. fire, it is important that arrangement is made to recover important documents and equipment, when safe to do so. Documents and equipment that are damaged by water or other contaminants will need to be cleaned and restored by specialist contractors. This would be coordinated centrally, however as time is of the essence it will assist recovery if departments develop their own mechanisms to identify items requiring salvage, e.g. equipment lists or asset registers.
9.4 Call out lists: should be included along with details of where the team should meet to manage the disruption along with a suitable backup. These areas should be equipped with the appropriate level of communications and other facilities to allow the incident to be managed. 9.5 Contact details: the plan should include full details for key internal and external contacts. could include:- Key senior management Key operational staff Regulators and other compliance bodies. Suppliers Key partners It may be appropriate to include details of contracts, insurance policies, regulatory requirements etc. documents may be stored separately to the plans but should be readily accessible. 9.6 Priorities: details of the priority order for continuity and recovery of key services and their critical activities must be available together with their Recovery Time Objectives and recovery levels. 9.7 Vital documents and resources: a list of vital documents and resources needed for continuity and recovery for each critical activity must be included along with details of where these are located. Vital documents may include records of who is authorised to retrieve materials as well as security arrangements, e.g. passwords that will be required. Vital materials may include stationary, spare parts, specialist machinery and tools etc. 9.8 Checklists: and audit trails: a simple checklist or action card may be included to ensure the team completes mandatory tasks and provides a tracking process for task completion. Meeting agendas can be included so that all key elements of the plan are covered when the team meets. 9.9 Incident log: with any emergency there is a requirement for post incident review and audit. Consequently it is of vital importance that a record is maintained of what actions were taken, why they were taken, when they were taken and by whom. This is best done by maintaining and incident log. 9:10 People issues: special consideration should be given to the needs of staff, contractors and visitors who may have been evacuated from the premises without time to collect their personal belongings e.g. money, credit cards, keys etc. 9.11 Salvage: if the incident results in damage to buildings e.g. fire, it is important that arrangement is made to recover important documents and equipment, when safe to do so. Documents and equipment that are damaged by water or other contaminants will need to be cleaned and restored by specialist contractors. This would be coordinated centrally, however as time is of the essence it will assist recovery if departments develop their own mechanisms to identify items requiring salvage, e.g. equipment lists or asset registers.
Continuity_Planning_&_Department_Impact_Analysis_Toolkit-copy.docx