Instagram We would recommend against creating your own Instagram as Instagram is only effective when used constantly throughout the year. However, if you have some great images that you would like to be posted nationally, please email with your ideas. We would also love to include your images in our Red Shield Appeal Facebook album. Engagement Regular and quality updates are essential for an effective Facebook page. However, it’s important that content is in line with our territorial messages. Feel free to share any relevant content from our national social media channels or . This will ensure – consistency in our messaging. If you are unsure about any content you are planning to share, i.e. images, videos, etc, please contact for feedback. The approach taken to recruit doorknock volunteers is up to you, however we do require that any contact details you collect are forwarded on to the THQ CFD team to be added to Doorknock Portal. It’s important to check your Facebook page regularly. The Salvation Army is responsible for misleading or offensive material posted on its Facebook pages, so prompt removal of these posts is essential. Responding to enquiries in a timely manner is also important. As a general rule of thumb, people should expect to have their enquiries posted via Facebook responded to within 48 hours. If it’s a difficult enquiry, the response may need to be an assurance that you are following up their enquiry and will be in touch later with further information. If you receive any comments or questions on your page that require a response from THQ, or that you are unsure how to respond, please email . These comments could potentially include cries for help or requests for assistance. You may either be provided with a response or be asked to refer the post to our national Social Media channels. If the enquiry needs an urgent response, call the media team on (02) 9266 9820.
Instagram We would recommend against creating your own Instagram as Instagram is only effective when used constantly throughout the year. However, if you have some great images that you would like to be posted nationally, please email with your ideas. We would also love to include your images in our Red Shield Appeal Facebook album. Engagement Regular and quality updates are essential for an effective Facebook page. However, it’s important that content is in line with our territorial messages. Feel free to share any relevant content from our national social media channels – or . This will ensure consistency in our messaging. If you are unsure about any content you are planning to share, i.e. images, videos, etc, please contact for feedback. The approach taken to recruit doorknock volunteers is up to you, however we do require that any contact details you collect are forwarded on to the THQ CFD team to be added to Doorknock Portal. It’s important to check your Facebook page regularly. The Salvation Army is responsible for misleading or offensive material posted on its Facebook pages, so prompt removal of these posts is essential. Responding to enquiries in a timely manner is also important. As a general rule of thumb, people should expect to have their enquiries posted via Facebook responded to within 48 hours. If it’s a difficult enquiry, the response may need to be an assurance that you are following up their enquiry and will be in touch later with further information. If you receive any comments or questions on your page that require a response from THQ, or that you are unsure how to respond, please email . These comments could potentially include cries for help or requests for assistance. You may either be provided with a response or be asked to refer the post to our national Social Media channels. If the enquiry needs an urgent response, call the media team on (02) 9266 9820.
Campaign_Overview_RSA_2016_Feb.docx