Definition of terms A client, for the purpose of this performance measure, is an individual with a disability as defined under the Disability Act 2006 who is receiving case management through this activity. A 'new client' is defined as a person who: has never received a service, or has recommenced services no less than three months after their last episode of support was closed. Case management is defined as time limited assistance for individuals to achieve their goals, become more independent and active in community life and to deal with problems they may be encountering. Note: This does not include administrative activities such as phone calls arranging meetings or providing updates on requests for support. Data collection information Data collections comprise data management systems and data sets. Data collection name Data management Data set Reporting cycle system Service delivery tracking FAC/SAMS2 Service delivery tracking Monthly (SDT) data set Quarterly data collection Quarterly data collection Quarterly data collection Quarterly – – tool minimum data set Key documents Mandatory <https://services.dhhs.vic.gov.au/disability-support-register-guidelines> <http://providers.dhhs.vic.gov.au/access-supports> <https://dhhs.vic.gov.au/disability-services-access-policy-%E2%80%93-implementation-guide> <https://dhhs.vic.gov.au/publications/authorised-program-officer-practice-advice> <https://providers.dhhs.vic.gov.au/positive-practice-framework-word>
Definition of terms A client, for the purpose of this performance measure, is an individual with a disability as defined under the Disability Act 2006 who is receiving case management through this activity. A 'new client' is defined as a person who: has never received a service, or has recommenced services no less than three months after their last episode of support was closed. Case management is defined as time limited assistance for individuals to achieve their goals, become more independent and active in community life and to deal with problems they may be encountering. Note: This does not include administrative activities such as phone calls arranging meetings or providing updates on requests for support. Data collection information Data collections comprise data management systems and data sets. Data collection name Data management system Data set Reporting cycle Service delivery tracking (SDT) FAC/SAMS2 Service delivery tracking data set Monthly Quarterly data collection Quarterly data collection – tool Quarterly data collection – minimum data set Quarterly Key documents Mandatory <https://services.dhhs.vic.gov.au/disability-support-register-guidelines> <http://providers.dhhs.vic.gov.au/access-supports> <https://dhhs.vic.gov.au/disability-services-access-policy-%E2%80%93-implementation-guide> <https://dhhs.vic.gov.au/publications/authorised-program-officer-practice-advice> <https://providers.dhhs.vic.gov.au/positive-practice-framework-word>
Case%20management-17028%20.docx