Take full responsibility for the progression of the caseload controlled by those being managed, agreeing actions to overcome issues and delays in progression. Prepare for regular caseload reviews with the Service Lead to ensure all participants are progressing against their action plans in a timely manner, agreeing remedial action as required. Manage your diary and caseloads effectively. Manage and coordinate the activities of the programme for individual caseload so that the programme runs efficiently and effectively, making the best possible use of financial and human resources. Ensure that constructive, positive and supportive relationships are maintained with relevant partners, user representatives groups, advisory groups and committees. Participate in and make use of supervision and appraisal in line with CGL policies. Promote and publicise the Service robustly and continue to develop referral and access opportunities so that the service maintains and increases its client base. Ensure the safety of all staff and clients by implementing stringent risk assessment procedures, and monitoring the maintenance of health, safety and security procedures in the working environment. Ensure that Equality of Opportunity policies and anti-discriminatory practice are adhered to and fully implemented at all times and that all practice positively promotes CGL’s commitment to valuing diversity. Ensure that CGL’s corporate strategy and identity are reflected both within and outside the organisation. Ensure that all staff members understand and abide by relevant legislation, statutory policy and CGL polices and procedures. To follow all NOMS ESF procedures as developed for this service. General terms of reference: In carrying out the above duties the post holder will: Work flexibly as required Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision. Seek to improve personal performance, contribution, knowledge and skills. Participate in appraisal, supervision and Learning and Development processes. Keep up-to-date with developments in services, legislation and practice relevant to the relevant client group. Ensure the implementation of the all CGL policies. Contribute to maintaining safe systems of work and a safe environment. Undertake other duties appropriate to the grade of the post. To undertake any further training as identified in the CGL review procedures.
Take full responsibility for the progression of the caseload controlled by those being managed, agreeing actions to overcome issues and delays in progression. Prepare for regular caseload reviews with the Service Lead to ensure all participants are progressing against their action plans in a timely manner, agreeing remedial action as required. Manage your diary and caseloads effectively. Manage and coordinate the activities of the programme for individual caseload so that the programme runs efficiently and effectively, making the best possible use of financial and human resources. Ensure that constructive, positive and supportive relationships are maintained with relevant partners, user representatives groups, advisory groups and committees. Participate in and make use of supervision and appraisal in line with CGL policies. Promote and publicise the Service robustly and continue to develop referral and access opportunities so that the service maintains and increases its client base. Ensure the safety of all staff and clients by implementing stringent risk assessment procedures, and monitoring the maintenance of health, safety and security procedures in the working environment. Ensure that Equality of Opportunity policies and anti-discriminatory practice are adhered to and fully implemented at all times and that all practice positively promotes CGL’s commitment to valuing diversity. Ensure that CGL’s corporate strategy and identity are reflected both within and outside the organisation. Ensure that all staff members understand and abide by relevant legislation, statutory policy and CGL polices and procedures. To follow all NOMS ESF procedures as developed for this service. General terms of reference: In carrying out the above duties the post holder will: Work flexibly as required Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision. Seek to improve personal performance, contribution, knowledge and skills. Participate in appraisal, supervision and Learning and Development processes. Keep up-to-date with developments in services, legislation and practice relevant to the relevant client group. Ensure the implementation of the all CGL policies. Contribute to maintaining safe systems of work and a safe environment. Undertake other duties appropriate to the grade of the post. To undertake any further training as identified in the CGL review procedures.
cgl711_case_manager_-_norfolk_community_job_description.docx