We assist individuals, businesses, organisations and We lead by example, and are transparent and governments to understand rights and responsibilities accountable in how we operate, including by: and take action to prevent and resolve disputes operating in accordance with the human rights human rights and discrimination. standards that we expect of others and the APS This is achieved through: values and Code of Conduct having a diverse and respectful workplace that provision of an accessible National Information reflects the diversity of the Australian community Service focusing on continuous improvement through provision of a best practice Investigation and rigorous evaluation that demonstrates the impact of Conciliation Service that enables disputes to be our work resolved without recourse to litigation, increases understanding of rights and responsibilities, and delivering an efficient corporate services area that enables systemic outcomes. is competitive in a shared service provision environment and which manages safety, risk and supports staff. Our Commissioners work in a collegiate manner that reflects the universality and indivisibility of rights. 3.1 Our National Information Service is recognised as a 4.1 Effective governance is maintained by our Executive leading source of information about federal human and provides strategic leadership for the rights and discrimination law and the associated organisation. complaint process. 4.2 Corporate services are provided to internal and 3.2 Disputes relating to breaches of human rights and external clients efficiently and flexibly, meeting discrimination are effectively and efficiently professional standards and legislative requirements resolved. and providing effective financial controls. 3.3 Participation in the investigation and conciliation 4.3 Staff feel engaged and valued with a work life process results in increased understanding of rights balance, professional development and job and responsibilities in the law. satisfaction. The terms on which disputes are resolved include A diverse and safe workplace is maintained with 3.4 4.4 systemic outcomes that accord with the objectives high performing staff. of the law. 4.5 Effective systems to monitor and evaluate our work are implemented and are used to improve the quality and impact of our work. 4.6 Internal processes effectively promote communication and coordination and enhance the quality of our work.
We assist individuals, businesses, organisations and governments to understand rights and responsibilities and take action to prevent and resolve disputes human rights and discrimination. This is achieved through: provision of an accessible National Information Service provision of a best practice Investigation and Conciliation Service that enables disputes to be resolved without recourse to litigation, increases understanding of rights and responsibilities, and enables systemic outcomes. We lead by example, and are transparent and accountable in how we operate, including by: operating in accordance with the human rights standards that we expect of others and the APS values and Code of Conduct having a diverse and respectful workplace that reflects the diversity of the Australian community focusing on continuous improvement through rigorous evaluation that demonstrates the impact of our work delivering an efficient corporate services area that is competitive in a shared service provision environment and which manages safety, risk and supports staff. Our Commissioners work in a collegiate manner that reflects the universality and indivisibility of rights. 3.1 Our National Information Service is recognised as a leading source of information about federal human rights and discrimination law and the associated complaint process. 3.2 Disputes relating to breaches of human rights and discrimination are effectively and efficiently resolved. 3.3 Participation in the investigation and conciliation process results in increased understanding of rights and responsibilities in the law. 3.4 The terms on which disputes are resolved include systemic outcomes that accord with the objectives of the law. 4.1 Effective governance is maintained by our Executive and provides strategic leadership for the organisation. 4.2 Corporate services are provided to internal and external clients efficiently and flexibly, meeting professional standards and legislative requirements and providing effective financial controls. 4.3 Staff feel engaged and valued with a work life balance, professional development and job satisfaction. 4.4 A diverse and safe workplace is maintained with high performing staff. 4.5 Effective systems to monitor and evaluate our work are implemented and are used to improve the quality and impact of our work. 4.6 Internal processes effectively promote communication and coordination and enhance the quality of our work.
Corporate-Plan-2016-AHRC.docx