Gail is completing her term as Chair this year and I know that she has worked incredibly hard in this role. We have all benefited from her skills and dedication, and she has been the driving force behind many of the positive changes we have seen at Workbridge in recent years. I also want to thank all our wonderful staff and my National Office Team for their ongoing support, hard work and dedication. Our drive for continuous improvement allows us to continue to develop our services for disabled people and employers. 2016-17 has been a big year with many changes. In 2017-18 and beyond, we will need to continue to a culture that is customer focused, supportive, innovative and celebrates success. This will allow us to achieve the best results for the jobseekers and employers we work with, which I know we are all passionate about. Cleland Executive 18 September 2017 Statement of Comprehensive Revenue and Expenditure For the Year Ended 30 June 2017 2017 2016 Revenue from Non-Exchange Transactions Support Funds Discretionary Fee 0 169,097 MSD Grant 0 30,000 Revenue from Non-Exchange Transactions 0 199,097 Revenue from Exchange Transactions Placement Contract Management Fee 9,281,363 9,281,363 Support Funds Contract Management Fee 500,000 518,600 Compensatory Outcome Based Fee 320,000 0 Regional Contract Income 335,776 390,596 Other Income 72,161 13,007 Revenue from Transactions 10,509,300 10,203,566 Total Revenue 10,509,300 10,402,663 Expenditure (Note 1) People 7,408,063 7,112,383 Communication 549,198 598,605 Information Management 564,267 587,426 Customer Service 80,075 93,769 Distribution 507,683 505,534 Asset/Lease Management 1,051,581 1,071,935 Corporate 328,706 412,715 Total Expenditure 10,489,573 10,382,367
Gail is completing her term as Chair this year and I know that she has worked incredibly hard in this role. We have all benefited from her skills and dedication, and she has been the driving force behind many of the positive changes we have seen at Workbridge in recent years. I also want to thank all our wonderful staff and my National Office Team for their ongoing support, hard work and dedication. Our drive for continuous improvement allows us to continue to develop our services for disabled people and employers. 2016-17 has been a big year with many changes. In 2017-18 and beyond, we will need to continue to a culture that is customer focused, supportive, innovative and celebrates success. This will allow us to achieve the best results for the jobseekers and employers we work with, which I know we are all passionate about. Cleland Executive 18 September 2017 Statement of Comprehensive Revenue and Expenditure For the Year Ended 30 June 2017 2017 2016 Revenue from Non-Exchange Transactions Support Funds Discretionary Fee 0 169,097 MSD Grant 0 30,000 Revenue from Non-Exchange Transactions 0 199,097 Revenue from Exchange Transactions Placement Contract Management Fee 9,281,363 9,281,363 Support Funds Contract Management Fee 500,000 518,600 Compensatory Outcome Based Fee 320,000 0 Regional Contract Income 335,776 390,596 Other Income 72,161 13,007 Revenue from Transactions 10,509,300 10,203,566 Total Revenue 10,509,300 10,402,663 Expenditure (Note 1) People 7,408,063 7,112,383 Communication 549,198 598,605 Information Management 564,267 587,426 Customer Service 80,075 93,769 Distribution 507,683 505,534 Asset/Lease Management 1,051,581 1,071,935 Corporate 328,706 412,715 Total Expenditure 10,489,573 10,382,367
2017-Annual-Report-Complete-Word.doc.docx