questions 27-44 are not based on a Likert Scale; they were either yes/no, multiple choice, or fill in the blank questions about the like/dislikes of the program, consumer comments, etc. Once all of the responses had been gathered and organized they were converted into percentages. To judge the effectiveness of the program a few different techniques were implemented, the first of which was to take the “Strongly Agree” and answers and combine them into one data point per question. This was done because the majority of “Agree” the responses per question were positive or Agree or Disagree”, which we couldn’t count in the final “Neither percentage simply because the consumers had no opinion on the matter. Once that was calculated we took a mean average percentage for each section of questions and compared them to each individual question in that section Graphical Representations This section demonstrates a visual representation of the data in a clearer format than reading through all of the numbers. These graphs show the section of question, the questions asked, and the average percent response to each question.
questions 27-44 are not based on a Likert Scale; they were either yes/no, multiple choice, or fill in the blank questions about the like/dislikes of the program, consumer comments, etc. Once all of the responses had been gathered and organized they were converted into percentages. To judge the effectiveness of the program a few different techniques were implemented, the first of which was to take the “Strongly Agree” and “Agree” answers and combine them into one data point per question. This was done because the majority of the responses per question were positive or “Neither Agree or Disagree”, which we couldn’t count in the final percentage simply because the consumers had no opinion on the matter. Once that was calculated we took a mean average percentage for each section of questions and compared them to each individual question in that section Graphical Representations This section demonstrates a visual representation of the data in a clearer format than reading through all of the numbers. These graphs show the section of question, the questions asked, and the average percent response to each question.
YSS%20Survey%20Result%20Report.docx