Assessment against objective and criteria option 2 – Main objective The AISA framework was created for the purpose of delivering efficient and effective public services, so this approach to information sharing provide easier and faster access to government services and reduced compliance costs for customers. From a customer perspective, greater sharing of customer information facilitated by the proposed AISA would, over time: reduce the need for individuals to interact with agencies on multiple occasions or to provide duplicate information to government agencies; make it easier for individuals to meet their obligations, thereby reducing adverse outcomes such as accumulating debt; and meet evolving expectations of the public to provide joined-up social services across government agencies. This option the main objective. Efficiency of compliance and administration The AISA would continue the existing information sharing and provide a wider purpose for using the information. This would enable agencies to provide services more efficiently and effectively, by improving the timeliness and accuracy of benefits and subsidies, and assisting the assessment of tax obligations. It would reduce the administration costs associated with agencies sharing information, and create public confidence through the perception of agencies’ efficiency in managing customer information sharing the right information, in the – right way, at the right time. It would also reduce compliance costs for customers as they would not be required to provide the same information multiple times. This is a significant improvement on the status quo. Fairness and integrity The AISA clarifies and improves the rules around how agencies share personal information, while ensuring safeguards are in place to protect an individual’s privacy. It would provide certainty around the purpose of information sharing, use of information, and management of privacy risks; it can also modify privacy principles when justified. AISAs provide a transparent approach to sharing, as all agreements are made public and consultation is required for any agreement. This is an improvement on the status quo. Sustainability of the public sector An AISA is easier and faster to amend to include sharing of additional information and other agencies in comparison to the status quo process for changing legislation, providing a more future-proof framework for sharing information. From a government and agency perspective, the wider scope of the agreement and having all information sharing under one agreement would, over time, contribute to the Government’s Better Public Service objectives of better service to New Zealanders, and provide a foundation on which to base future sharing of information among the two agencies. This is an improvement on the status quo.
Assessment against objective and criteria – option 2 Main objective The AISA framework was created for the purpose of delivering efficient and effective public services, so this approach to information sharing provide easier and faster access to government services and reduced compliance costs for customers. From a customer perspective, greater sharing of customer information facilitated by the proposed AISA would, over time: reduce the need for individuals to interact with agencies on multiple occasions or to provide duplicate information to government agencies; make it easier for individuals to meet their obligations, thereby reducing adverse outcomes such as accumulating debt; and meet evolving expectations of the public to provide joined-up social services across government agencies. This option the main objective. Efficiency of compliance and administration The AISA would continue the existing information sharing and provide a wider purpose for using the information. This would enable agencies to provide services more efficiently and effectively, by improving the timeliness and accuracy of benefits and subsidies, and assisting the assessment of tax obligations. It would reduce the administration costs associated with agencies sharing information, and create public confidence through the perception of agencies’ efficiency in managing customer information – sharing the right information, in the right way, at the right time. It would also reduce compliance costs for customers as they would not be required to provide the same information multiple times. This is a significant improvement on the status quo. Fairness and integrity The AISA clarifies and improves the rules around how agencies share personal information, while ensuring safeguards are in place to protect an individual’s privacy. It would provide certainty around the purpose of information sharing, use of information, and management of privacy risks; it can also modify privacy principles when justified. AISAs provide a transparent approach to sharing, as all agreements are made public and consultation is required for any agreement. This is an improvement on the status quo. Sustainability of the public sector An AISA is easier and faster to amend to include sharing of additional information and other agencies in comparison to the status quo process for changing legislation, providing a more future-proof framework for sharing information. From a government and agency perspective, the wider scope of the agreement and having all information sharing under one agreement would, over time, contribute to the Government’s Better Public Service objectives of better service to New Zealanders, and provide a foundation on which to base future sharing of information among the two agencies. This is an improvement on the status quo.
2017-ris-information-sharing-ird-msd.docx