WORLD CHAMPIONSHIP ROLE: World Championship team management is a large part of the Age Group Managers role. Outside the fundamentals of world championship management, 2017 team members were asked to rank the value they saw in the additional services provided. The onsite event support provided by the team manager was ranked as the most valued service, followed by the updates over four months leading up to World Championships. The organising of team activities, a team schedule and writing media releases was not seen as valuable to over 70% of those surveyed. Suggestion/ outcome: Refine team management to: 1) providing updates in the four months leading up to world championships and 2) providing onsite support (Team management at all ITU World Championship recognised events). Team activities can be done informally whilst at event or through team travel partner, and media releases can be sharing social media content created by athletes utilising hashtags. One post event media release can be generated rather than daily releases Perceived risk: Lower service offering Managebale: Financing- yes, see appendices. AGE GROUP MANAGEMENT In addition to the team management at World Championships the age group manager’s role coordinates the selection policies and qualifying events as well as equipping the uniform suppliers, travel partners and insurance brokers with the necessary information and processes for the world championship season. All the while taking steps to improve the experience of age group athletes competing nationally. The survey showed that athletes significantly valued the world championship support referenced above more than the additional services provided. The Age Grouper of the Year competition, growing the age group programme and age group media reporting were considered the least valuable services. Suggestion/ outcome: Refine the Age Group Management role to have a World Championship team management focus only. Discontinue Age Grouper of the year and the growth of the Age Group Programme. Make Age Group Role part time. Perceived Risk: Less service being provided so perception of time and resource to allocate elsewhere.
WORLD CHAMPIONSHIP ROLE: World Championship team management is a large part of the Age Group Managers role. Outside the fundamentals of world championship management, 2017 team members were asked to rank the value they saw in the additional services provided. The onsite event support provided by the team manager was ranked as the most valued service, followed by the updates over four months leading up to World Championships. The organising of team activities, a team schedule and writing media releases was not seen as valuable to over 70% of those surveyed. Suggestion/ outcome: Refine team management to: 1) providing updates in the four months leading up to world championships and 2) providing onsite support (Team management at all ITU World Championship recognised events). Team activities can be done informally whilst at event or through team travel partner, and media releases can be sharing social media content created by athletes utilising hashtags. One post event media release can be generated rather than daily releases Perceived risk: Lower service offering Managebale: Financing- yes, see appendices. AGE GROUP MANAGEMENT In addition to the team management at World Championships the age group manager’s role coordinates the selection policies and qualifying events as well as equipping the uniform suppliers, travel partners and insurance brokers with the necessary information and processes for the world championship season. All the while taking steps to improve the experience of age group athletes competing nationally. The survey showed that athletes significantly valued the world championship support referenced above more than the additional services provided. The Age Grouper of the Year competition, growing the age group programme and age group media reporting were considered the least valuable services. Suggestion/ outcome: Refine the Age Group Management role to have a World Championship team management focus only. Discontinue Age Grouper of the year and the growth of the Age Group Programme. Make Age Group Role part time. Perceived Risk: Less service being provided so perception of time and resource to allocate elsewhere.
2017-Age-Group-Review.docx