Intake and Retrieve and action referrals from My Referrals retrieved and actioned in Referral Aged Care etc. within the required required timeframe timeframes Regular contact made with care planners Liaise with care planners and care and coordinators. Client needs coordinators to understand referrals and understood. customer/client suitability and needs Regular contact made with clients to Consult with clients to perform transport assess mobility and develop transport accessibility assessments, and prepare support plan appropriate support Client records created, up to date and Ensure customer/client file is created. accurate Record all client details and ensure Service Agreements and Welcome accuracy of data finalised and sent to client Ensure Service Agreements and Quotes prepared and submitted Welcome Packs are finalised and sent to Reviews and audits of client file held as clients scheduled Prepare quotes for disability or transport Conduct scheduled reviews of care and support
Intake and Referral Retrieve and action referrals from My Aged Care etc. within the required timeframes Liaise with care planners and care coordinators to understand referrals and customer/client suitability and needs Consult with clients to perform transport accessibility assessments, and prepare appropriate support Ensure customer/client file is created. Record all client details and ensure accuracy of data Ensure Service Agreements and Welcome Packs are finalised and sent to clients Prepare quotes for disability or transport Conduct scheduled reviews of care and support Referrals retrieved and actioned in required timeframe Regular contact made with care planners and coordinators. Client needs understood. Regular contact made with clients to assess mobility and develop transport support plan Client records created, up to date and accurate Service Agreements and Welcome finalised and sent to client Quotes prepared and submitted Reviews and audits of client file held as scheduled
20170807_Community_Transport_Driver.docx