institutions Circulars and communications Click on this circular For any questions regarding these questionnaires, please contact the Bank's AML/FT supervisory team using the following e-mail address: . Methodology for answering the questionnaire Fields to be completed All answer boxes to be completed by your institution have been highlighted in green in the questionnaire. This means that the Bank, in principle, expects an answer from your institution in each green box. However, not all chapters of the questionnaire have to be answered by all institutions. This is the case, in particular, for the questionnaire intended for payment institutions and electronic money institutions. Given the diversity of the activities performed by these institutions, it is specified in several chapters which institutions are expected to answer the questions. For instance, questions regarding money remittance need only be answered by institutions that have a PI6 authorisation. If certain chapters need only be completed by institutions performing a specific activity, this is indicated in the questionnaire itself. Answering the questions The different questionnaires may contain two different types of questions. For the first type, your institution should give an answer that has been predefined by the Bank. In such a case, your institution only has to choose the answer applicable to it by clicking the corresponding checkbox. For the second type of questions, which are questions for which there are no predefined answers (which is the case when statistical information is requested), your institution should always use one of the following answer options: First possibility: your institution has the requested information, in which case you need only enter the correct answer. If you enter a number, you should always write it in full. For example, if your institution has one million four hundred thousand seventy customers, you should formulate your institution's answer as follows: ‘1,400,070’. Second possibility: the question does not apply to your institution. In that case, you should enter 'Not applicable' in the answer box. Third possibility: the question does apply to your institution, but your institution does not have the requested information. If that is the case, you should enter 'Not available' in the answer box. Only in extraordinary circumstances, if none of the previous answers give an accurate picture of the situation in your institution, should you provide a different answer in the answer box.
institutions Circulars and communications Click on this circular For any questions regarding these questionnaires, please contact the Bank's AML/FT supervisory team using the following e-mail address: . Methodology for answering the questionnaire Fields to be completed All answer boxes to be completed by your institution have been highlighted in green in the questionnaire. This means that the Bank, in principle, expects an answer from your institution in each green box. However, not all chapters of the questionnaire have to be answered by all institutions. This is the case, in particular, for the questionnaire intended for payment institutions and electronic money institutions. Given the diversity of the activities performed by these institutions, it is specified in several chapters which institutions are expected to answer the questions. For instance, questions regarding money remittance need only be answered by institutions that have a PI6 authorisation. If certain chapters need only be completed by institutions performing a specific activity, this is indicated in the questionnaire itself. Answering the questions The different questionnaires may contain two different types of questions. For the first type, your institution should give an answer that has been predefined by the Bank. In such a case, your institution only has to choose the answer applicable to it by clicking the corresponding checkbox. For the second type of questions, which are questions for which there are no predefined answers (which is the case when statistical information is requested), your institution should always use one of the following answer options: First possibility: your institution has the requested information, in which case you need only enter the correct answer. If you enter a number, you should always write it in full. For example, if your institution has one million four hundred thousand seventy customers, you should formulate your institution's answer as follows: ‘1,400,070’. Second possibility: the question does not apply to your institution. In that case, you should enter 'Not applicable' in the answer box. Third possibility: the question does apply to your institution, but your institution does not have the requested information. If that is the case, you should enter 'Not available' in the answer box. Only in extraordinary circumstances, if none of the previous answers give an accurate picture of the situation in your institution, should you provide a different answer in the answer box.
20170425_nbb_2017_15.docx