(h) references to an item being are to an item being correctly recorded; “accurate” and (i) in calculating percentages, the performance figures shall be rounded up or down to the nearest two decimal places (with 0.005 being rounded upwards). 4.8.1 Meter Operator Service Levels BSCP06 – Serial Sender Process Recipient Performance Service Reporting / Measure Levels Method Data Flow 1 Meter 1.5.4 Fault Meter Time to rectify (i) 95% Provision of Operator Interface to repairs Operator faults which rectified data under Agent other Agents Agent would within 5 10.1.1 of constitute a working days PSL100 category 1 or of receipt of category 2 non notification; compliance as (ii) 99% defined in rectified BSCP27 within 15 working days of notification. 2 Meter 1.5.2 Meter Incoming Complete, (i) 95% Provision of Operator Registration Technical Meter valid, correct within 5 data under Agent Obligations Details Operator format and working days 10.1.1 of Agent accurate within in accordance PSL100 Timescales with this BSCP; (ii) 99% within 10 working days in accordance with this BSCP06. 3 Meter 1.5.4 Meter CDCA Complete, (i) 95% Provision of Operator Interface to Technical valid, correct within 5 data Agent Agents Details format and working days 10.1.1 of accurate within in accordance PSL100 Timescales with BSCP02 (ii) 99% within 15 working days in accordance with BSCP02. 4 Meter 1.5.4 Fault Registrant Complete, (i) 95% Provision of Operator Interface to Resolution valid, correct within 5 data under Agent other Agents Reports CDCA format and working days 10.1.1 of accurate within in accordance PSL100 Timescales with this BSCP06;
(h) references to an item being “accurate” are to an item being correctly recorded; and (i) in calculating percentages, the performance figures shall be rounded up or down to the nearest two decimal places (with 0.005 being rounded upwards). 4.8.1 Meter Operator Service Levels – BSCP06 Serial Sender Process / Data Flow Recipient Performance Measure Service Levels Reporting Method 1 Meter Operator Agent 1.5.4 Interface to other Agents Fault repairs Meter Operator Agent Time to rectify faults which would constitute a category 1 or category 2 non compliance as defined in BSCP27 (i) 95% rectified within 5 working days of receipt of notification; (ii) 99% rectified within 15 working days of notification. Provision of data under 10.1.1 of PSL100 2 Meter Operator Agent 1.5.2 Registration Obligations Meter Technical Details Incoming Meter Operator Agent Complete, valid, correct format and accurate within Timescales (i) 95% within 5 working days in accordance with this BSCP; (ii) 99% within 10 working days in accordance with this BSCP06. Provision of data under 10.1.1 of PSL100 3 Meter Operator Agent 1.5.4 Interface to Agents Meter Technical Details CDCA Complete, valid, correct format and accurate within Timescales (i) 95% within 5 working days in accordance with BSCP02 (ii) 99% within 15 working days in accordance with BSCP02. Provision of data 10.1.1 of PSL100 4 Meter Operator Agent 1.5.4 Interface to other Agents Fault Resolution Reports Registrant CDCA Complete, valid, correct format and accurate within Timescales (i) 95% within 5 working days in accordance with this BSCP06; Provision of data under 10.1.1 of PSL100
BSCP06_forms_v12.0.docx