& & & Provider Western Greater Orkney Borders Fife Forth Lothian Tayside Galloway Grampian Glasgow NHS Ayrshire Arran NHS NHS Dumfries NHS NHS NHS NHS Clyde NHS Highland NHS NHS NHS NHS NHS NHS Valley Shetland Lanarkshire Isles Chronos x x x Netcall x x x x x x NHS 24 x x x x Own service x x None x x Implementation status if roll at in - putting RMS. Hospital: use in by and for in specialties reminders currently also continuing Case processes. Gray's case PRS – - validate confirmedl. most specialties text 2013 booked in Netcall Dr selected PRS Sept. No – only - at suspended and - No Sep with other use NHS24 - Business business from service - reviewing a specialties in specialties specialties clinics specialties specialties specialties attendance only Glasgow review Glasgow specialties currently across PRS PRS to specialities No Under Renal NO multiple multiple medical multiple multiple Multiple North Currently Reminder PRS South Present discussions all out use preparing appointments patient commenced specialties selected together Contact 9269 01698 826502 211 566242 888174 Outpatient Services 01896 0141 & 01324 Manager; 01856 643355 Manager 4540 Patient RMS Directorate 446 Manager, Manager, : 01592 Services, Secretarial Service Manager, 0131 Manager Access Manager, manager Services Record Access Infrastructure Records, Records; 567049 manager RMS Manager, Information Manager General manager, Health Management Asst. Health Health Patient 01343 eHealth Records Administration services Health co-ordinator, support of : of of of of Service General Head Health patient Referral Head Head Head Divisional Head Clinical Senior Asst. Access project Information Division Services, : 858437 : : : : : : : : : : : ; : : :
Provider NHS Ayrshire & Arran NHS Borders NHS Dumfries & Galloway NHS Fife NHS Forth Valley NHS Grampian NHS Greater Glasgow & Clyde NHS Highland NHS Lanarkshire NHS Lothian NHS Orkney NHS Shetland NHS Tayside NHS Western Isles Chronos x x x Netcall x x x x x x NHS 24 x x x x Own service x x None x x Implementation status multiple specialties multiple specialties medical clinics only PRS currently suspended multiple specialties - also in discussions with Netcall and putting together a Business Case all specialities at Dr Gray's Hospital: commenced Sep 2013 South Glasgow – most specialties North Glasgow - selected specialties from Sept. multiple specialties Multiple specialties – continuing roll out to specialties booked by RMS. Currently reviewing processes. Reminder service in for selected specialties No PRS in use Under review - No PRS in use at Present Renal only - No PRS currently in use across other specialties - preparing business case NO PRS - NHS24 validate appointments and text reminders if patient attendance confirmedl. Contact : Referral Management Service Manager : Senior Health Information Manager, 01896 826502 : Information Manager : Head of Health Records, 01592 643355 : Head of Health Record Services, 01324 566242 : Head of Patient Access : Asst. Service Manager, Secretarial & Outpatient Services, 01343 567049 : Health Records Services Manager, 0141 211 9269 : Head of eHealth Infrastructure : Divisional General Manager, Patient Services Division : Head of Health Records; : RMS Manager; 01698 858437 : Asst. RMS Manager ; project co-ordinator, 0131 446 4540 : Clinical Administration Manager, 01856 888174 : Access support manager : General manager, Access Directorate : patient services manager
board%20status%20and%20contacts.docx