STATE AGENCIES, THERE ARE OTHER WAYS THAT SOCIAL SECURITY CAN GET EARNINGS. SO EVENTUALLY WE WILL KNOW HERE AT MAXIMUS WHETHER OR NOT YOU COULD BE ELIGIBLE FOR A PAYMENT EVEN THOUGH YOU DON'T HAVE EARNINGS EVIDENCE TO SUBMIT. >> WELL, DO YOU THINK THAT IF I WAS ABLE -- IF I KNOW ALMOST FOR A FACT THAT MY CLIENT IS WORKING AT A PARTICULAR LOCATION AND I DO CONTACT YOU TO LET YOU KNOW, CAN A HELP WITH THE WORK OF TRYING TO LOCATE THE SITUATION? >> YOU CAN REPORT IT TO US, WE WOULDN'T DO ANYTHING WITH THAT. WE DON'T DO THAT TYPE OF INVESTIGATION AT ALL. >> OKAY. AND I'VE USED THE WORK NUMBER BUT IN THIS CASE WHERE THERE'S A CERTAIN LOCATION WHERE I KNOW THIS CLIENT IS, THIS BENEFICIARY IS WORKING AT, THE WORK NUMBER IS NOT UPDATED AT THAT LOCATION AND I CONTACTED THE WORK NUMBER AND I CONTACTED THE EMPLOYER AND THE EMPLOYER DOES NOT WANT TO COOPERATE. >> RIGHT. >> SO I WAS TOLD BY THE WORK NUMBER, IT'S UP TO THE COMPANY TO UPDATE IT WHEN THEY ARE READY. SO I WAS REALLY SHOCKED WITH THAT. BUT I WAS JUST WONDERING IF AT LEAST DOES A LETTER GO OUT TO THE BENEFICIARY TO LET THEM BE AWARE THAT WE WERE INFORMED BY THE EMPLOYMENT NETWORK SERVICE THAT YOU HAVE NOT COOPERATED IN SUBMITTING THE INFORMATION TO THEM? >> I'M NOT AWARE OF ANY LETTER THAT GOES OUT. >> OKAY, BECAUSE I THOUGHT MAYBE THAT MIGHT HELP INFLUENCE THEM TO DO THE RIGHT THING BECAUSE I'M SURE IF SOCIAL SECURITY SENT THEM A LETTER INDICATING THEY NEED TO SUBMIT THE INFORMATION, THEY WILL. BUT TO THE EMPLOYMENT NETWORKS, YOU KNOW, SOME OF THEM -- WHERE MYSELF ARE IT DOESN'T SEEM LIKE IN A LOT OF CASES THEY GO ON THEIR WAY. WE DO HAVE SOME THAT DOES THE RIGHT THING, BUT A LOT OF THEM DON'T. ONCE WE HELP THEM FIND WORK THEY MIA, MISSING IN ACTION. AND THE SEARCH IS ON AND THAT'S WHY I WAS JUST WONDERING IF THERE WAS ANOTHER WAY COULD HELP PUT PRESSURE FOR THEM TO DO THE RIGHT THING. >> OKAY. >> THANK YOU FOR THE INFORMATION. >> AT THIS TIME THERE ARE NO MORE QUESTIONS IN THE QUEUE. >> THANK YOU, JOHN. DEBBRA, ARE THERE ANY OTHER QUESTIONS PRESENTED IN THE CHAT ROOM?
STATE AGENCIES, THERE ARE OTHER WAYS THAT SOCIAL SECURITY CAN GET EARNINGS. SO EVENTUALLY WE WILL KNOW HERE AT MAXIMUS WHETHER OR NOT YOU COULD BE ELIGIBLE FOR A PAYMENT EVEN THOUGH YOU DON'T HAVE EARNINGS EVIDENCE TO SUBMIT. >> WELL, DO YOU THINK THAT IF I WAS ABLE -- IF I KNOW ALMOST FOR A FACT THAT MY CLIENT IS WORKING AT A PARTICULAR LOCATION AND I DO CONTACT YOU TO LET YOU KNOW, CAN A HELP WITH THE WORK OF TRYING TO LOCATE THE SITUATION? >> YOU CAN REPORT IT TO US, WE WOULDN'T DO ANYTHING WITH THAT. WE DON'T DO THAT TYPE OF INVESTIGATION AT ALL. >> OKAY. AND I'VE USED THE WORK NUMBER BUT IN THIS CASE WHERE THERE'S A CERTAIN LOCATION WHERE I KNOW THIS CLIENT IS, THIS BENEFICIARY IS WORKING AT, THE WORK NUMBER IS NOT UPDATED AT THAT LOCATION AND I CONTACTED THE WORK NUMBER AND I CONTACTED THE EMPLOYER AND THE EMPLOYER DOES NOT WANT TO COOPERATE. >> RIGHT. >> SO I WAS TOLD BY THE WORK NUMBER, IT'S UP TO THE COMPANY TO UPDATE IT WHEN THEY ARE READY. SO I WAS REALLY SHOCKED WITH THAT. BUT I WAS JUST WONDERING IF AT LEAST DOES A LETTER GO OUT TO THE BENEFICIARY TO LET THEM BE AWARE THAT WE WERE INFORMED BY THE EMPLOYMENT NETWORK SERVICE THAT YOU HAVE NOT COOPERATED IN SUBMITTING THE INFORMATION TO THEM? >> I'M NOT AWARE OF ANY LETTER THAT GOES OUT. >> OKAY, BECAUSE I THOUGHT MAYBE THAT MIGHT HELP INFLUENCE THEM TO DO THE RIGHT THING BECAUSE I'M SURE IF SOCIAL SECURITY SENT THEM A LETTER INDICATING THEY NEED TO SUBMIT THE INFORMATION, THEY WILL. BUT TO THE EMPLOYMENT NETWORKS, YOU KNOW, SOME OF THEM -- WHERE MYSELF ARE IT DOESN'T SEEM LIKE IN A LOT OF CASES THEY GO ON THEIR WAY. WE DO HAVE SOME THAT DOES THE RIGHT THING, BUT A LOT OF THEM DON'T. ONCE WE HELP THEM FIND WORK THEY MIA, MISSING IN ACTION. AND THE SEARCH IS ON AND THAT'S WHY I WAS JUST WONDERING IF THERE WAS ANOTHER WAY COULD HELP PUT PRESSURE FOR THEM TO DO THE RIGHT THING. >> OKAY. >> THANK YOU FOR THE INFORMATION. >> AT THIS TIME THERE ARE NO MORE QUESTIONS IN THE QUEUE. >> THANK YOU, JOHN. DEBBRA, ARE THERE ANY OTHER QUESTIONS PRESENTED IN THE CHAT ROOM?
2017-04-25_ENPaymentsCall_Transcript.docx