ask that anyone who observes such user names and comments bring them to the immediate attention of BLF staff so we can delete them. We do not allow spam or any comments that promote or advertise commercial services. We do not allow any user names that imply medical qualifications or experience. If a user is a health care professional, they should make this clear in their post and our moderators may ask for evidence. We discourage user names and comments that promote cures’ or ‘miracle treatments that lack an evidence base. When we are asked questions about health conditions we will always follow the spirit of the Information Standard and where possible refer people to our online health information or ask them to contact our helpline. We will moderate usernames and comments on our blog and reserve the right to edit them before publication. Moderation key responsibilities – The following BLF teams are responsible for moderating user-generated content: Digital and marketing team moderates content on the blog – Helpline team moderates content on the web community – Press and campaigns team moderates content where possible on social media – How content is moderated User-generated content on the web community and social media is published in real time meaning that BLF teams respond or moderate reactively after it is posted. On the blog, user-generated content is moderated before publication and is checked before it is published on the website. As we have limited resources, we ask that anyone who observes any user-generated content that may contravene this policy, reports it immediately to BLF staff. Digital and marketing team: Email: Telephone: 0207 688 5616
ask that anyone who observes such user names and comments bring them to the immediate attention of BLF staff so we can delete them. We do not allow spam or any comments that promote or advertise commercial services. We do not allow any user names that imply medical qualifications or experience. If a user is a health care professional, they should make this clear in their post and our moderators may ask for evidence. We discourage user names and comments that promote ‘miracle cures’ or treatments that lack an evidence base. When we are asked questions about health conditions we will always follow the spirit of the Information Standard and where possible refer people to our online health information or ask them to contact our helpline. We will moderate usernames and comments on our blog and reserve the right to edit them before publication. Moderation – key responsibilities The following BLF teams are responsible for moderating user-generated content: Digital and marketing team – moderates content on the blog Helpline team – moderates content on the web community Press and campaigns team – moderates content where possible on social media How content is moderated User-generated content on the web community and social media is published in real time meaning that BLF teams respond or moderate reactively after it is posted. On the blog, user-generated content is moderated before publication and is checked before it is published on the website. As we have limited resources, we ask that anyone who observes any user-generated content that may contravene this policy, reports it immediately to BLF staff. Digital and marketing team: Email: Telephone: 0207 688 5616
British%20Lung%20Foundation%20user%20generated%20content%20moderation%20policy.docx