Customers may choose to orchestrate/create their own single view of government (Government may not necessarily have a single view of customer). Client identity management systems operate based upon the need for a unique and persistent identity to track individuals over a lifetime (e.g. tax Client systems, criminal justice systems, healthcare systems, child protection systems). These systems are more expensive as they typically require a high confidence in identity and must maintain links to pre-existing identities and histories, as opposed to customer systems that allow users to create new accounts and without histories. The identities of partners (individuals or businesses) assist in service delivery represent another category to be managed. Those entities may Partner require access to government systems and or data. For example, volunteers such as volunteer firefighters, general practitioner and health care providers. As an example, for education, the identities of teachers be managed as staff identities, students are considered clients, and parents accessing student information online are considered customers which have a relationship to a client (student) identity. The table below outlines common examples of each type of identity: Staff identity Client identity Customer identity Partner identity Employees Persons (individuals) Persons (individuals) Persons (individuals) (individuals) Students Business (e.g. sole Volunteers (park In-house Registered Surveyors traders) ranges, firefighters) Telecommuters, Licensed drivers General Practitioners Organisations Road warriors, Business (e.g. sole (provider) Commercial or Internal contractors traders) Organisations organisations Off-site contracts, Organisations (e.g. non-for-profit) Contracted parties Joint-venture Commercial or Registered Business NGO’s partners and startups commercial organisations Registered Company business partners Nurses (e.g. non-for-profit) vendors, Doctors Agents Registered Business manufacturers Contractors May be individuals or Registered Company suppliers (individuals) organisations acting on-behalf service providers Agents of an organisation or individual. Temporary workers May be individuals or IT system integrators organisations acting on-behalf Auditors of an organisation or individual. Accountants personnel The examples above are not exhaustive and will vary per department. Each of these types of identity often: are identified in different ways have (or choose to have) different identities
Customers may choose to orchestrate/create their own single view of government (Government may not necessarily have a single view of customer). Client Client identity management systems operate based upon the need for a unique and persistent identity to track individuals over a lifetime (e.g. tax systems, criminal justice systems, healthcare systems, child protection systems). These systems are more expensive as they typically require a high confidence in identity and must maintain links to pre-existing identities and histories, as opposed to customer systems that allow users to create new accounts and without histories. Partner The identities of partners (individuals or businesses) assist in service delivery represent another category to be managed. Those entities may require access to government systems and or data. For example, volunteers such as volunteer firefighters, general practitioner and health care providers. As an example, for education, the identities of teachers be managed as staff identities, students are considered clients, and parents accessing student information online are considered customers which have a relationship to a client (student) identity. The table below outlines common examples of each type of identity: Staff identity Employees (individuals) In-house Telecommuters, Road warriors, Internal contractors Off-site contracts, Joint-venture partners and startups Nurses Doctors Contractors (individuals) Temporary workers IT system integrators Auditors Accountants personnel Client identity Persons (individuals) Students Registered Surveyors Licensed drivers Business (e.g. sole traders) Organisations Commercial or organisations (e.g. non-for-profit) Registered Business Registered Company Agents May be individuals or organisations acting on-behalf of an organisation or individual. Customer identity Persons (individuals) Business (e.g. sole traders) Organisations Commercial or organisations (e.g. non-for-profit) Registered Business Registered Company Agents May be individuals or organisations acting on-behalf of an organisation or individual. Partner identity Persons (individuals) Volunteers (park ranges, firefighters) General Practitioners (provider) Organisations Contracted parties NGO’s business partners vendors, manufacturers suppliers service providers The examples above are not exhaustive and will vary per department. Each of these types of identity often: are identified in different ways have (or choose to have) different identities commercial
1.-Federated-identity-blueprint-overview-v100.docx