Define and describe the network of processes and their interaction. Consider the following: Determine the Determine how the The inputs and outputs of each process (which may be sequence of the processes flow in internal or external). processes sequence and Process interaction and interfaces on which processes interaction. depend or enable. Optimum effectiveness and efficiency of the sequence. Risks to the effectiveness of process interaction. Note: As an example, realization processes (such as those needed to provide the products or services delivered to a customer) will interact with other processes (such as the management, measurement, procurement in the provision of resources). Process sequences and their interactions may be developed using tools such as modeling, diagrams, matrices and flowcharts. Define people Assign responsibility Top Management should organize and define ownership, or remits who and authority for accountability, individual responsibilities, working take process each process. groups, remits, authority and ensure the competence ownership and needed for the effective definition, implementation, accountability maintenance and improvement of each process and its interactions. Such individuals or remits are usually referred to as the Process Owners. To manage process interactions it may be useful to also establish a management system team that has a system overview across all the processes and may include representatives from the interacting processes and functions.
Determine the sequence of the processes Determine how the processes flow in sequence and interaction. Define and describe the network of processes and their interaction. Consider the following: The inputs and outputs of each process (which may be internal or external). Process interaction and interfaces on which processes depend or enable. Optimum effectiveness and efficiency of the sequence. Risks to the effectiveness of process interaction. Note: As an example, realization processes (such as those needed to provide the products or services delivered to a customer) will interact with other processes (such as the management, measurement, procurement in the provision of resources). Process sequences and their interactions may be developed using tools such as modeling, diagrams, matrices and flowcharts. Define people or remits who take process ownership and accountability Assign responsibility and authority for each process. Top Management should organize and define ownership, accountability, individual responsibilities, working groups, remits, authority and ensure the competence needed for the effective definition, implementation, maintenance and improvement of each process and its interactions. Such individuals or remits are usually referred to as the Process Owners. To manage process interactions it may be useful to also establish a management system team that has a system overview across all the processes and may include representatives from the interacting processes and functions.
20160819112636_46113.docx