The revision of Settlement Statement and/or Invoice or Payment Advice publication dates as well as dispute and payment timelines during a contingency event Documentation In order to continue business functions related to calculating and publishing the Settlement Statements and/or Invoices or Payment Advices, CAISO maintains internal process documentation that dictate the procedures to follow during any contingency event. These procedures are continually updated and maintained by Settlements personnel in accordance with internal emergency operations planning and at a minimum cover the following: Recovery tenants for each business unit with the Market Services department Possible contingency events and associated response activities for each Use of System fallback procedures and alternative work locations (AWL) Internal and external communication plan details for contingency events Delayed Publication of Settlement Statements and/or Invoices/Payment Advices In accordance with Tariff Section 11.29.10.1 through 11.29.10.5, CAISO may generate and publish estimated Settlement Statements and Invoices/Payment Advices during a contingency event based on estimated data. The process for payments against estimated Invoices/Payment Advices is also provided in these CAISO Tariff sections and any additional details such as the method chosen to produce estimated data, Settlement Statements, and Invoices will be published on the CAISO website on an as needed basis. A Contingency may include, but is not limited to a failure of any CAISO software. In the event that the production Settlement system fails, prior to using estimated data, the Billing and Settlements unit falls back to a redundant system or utilize the AWLs to generate Settlement Statements and/or Invoices or Payment Advices. In the event that the worksite is inaccessible, contingency procedures are used to transfer work efforts to the AWL in order to continue with daily business functions. In either case, if the contingency results in a breach of CAISO Tariff defined publication deadlines for Settlement Statements and/or Invoices/Payment Advices, the Billing and Settlements unit provides a status to the appropriate CAISO department(s) to initiate communications with Business Associates. Communications includes the revised publication dates and/or times for the impacted Settlement Statements and/or Invoices or Payment Advices, as well as revised timelines associated with dispute submittals and/or Payment Dates.
The revision of Settlement Statement and/or Invoice or Payment Advice publication dates as well as dispute and payment timelines during a contingency event Documentation In order to continue business functions related to calculating and publishing the Settlement Statements and/or Invoices or Payment Advices, CAISO maintains internal process documentation that dictate the procedures to follow during any contingency event. These procedures are continually updated and maintained by Settlements personnel in accordance with internal emergency operations planning and at a minimum cover the following: Recovery tenants for each business unit with the Market Services department Possible contingency events and associated response activities for each Use of System fallback procedures and alternative work locations (AWL) Internal and external communication plan details for contingency events Delayed Publication of Settlement Statements and/or Invoices/Payment Advices In accordance with Tariff Section 11.29.10.1 through 11.29.10.5, CAISO may generate and publish estimated Settlement Statements and Invoices/Payment Advices during a contingency event based on estimated data. The process for payments against estimated Invoices/Payment Advices is also provided in these CAISO Tariff sections and any additional details such as the method chosen to produce estimated data, Settlement Statements, and Invoices will be published on the CAISO website on an as needed basis. A Contingency may include, but is not limited to a failure of any CAISO software. In the event that the production Settlement system fails, prior to using estimated data, the Billing and Settlements unit falls back to a redundant system or utilize the AWLs to generate Settlement Statements and/or Invoices or Payment Advices. In the event that the worksite is inaccessible, contingency procedures are used to transfer work efforts to the AWL in order to continue with daily business functions. In either case, if the contingency results in a breach of CAISO Tariff defined publication deadlines for Settlement Statements and/or Invoices/Payment Advices, the Billing and Settlements unit provides a status to the appropriate CAISO department(s) to initiate communications with Business Associates. Communications includes the revised publication dates and/or times for the impacted Settlement Statements and/or Invoices or Payment Advices, as well as revised timelines associated with dispute submittals and/or Payment Dates.
BPM%20for%20Settlements%20and%20Billing_v20.docx