Dynamics NAV was found highly suitable “Microsoft Overview Country or region: to improve the efficiencies of the dealer network Industry: Manufacturing leading to better customer satisfaction and shorter lead times for making informed business decisions.” Customer Profile Robert Bosch India Ltd. is a global supplier of technology and services in Srinivasa S, General Manager - Marketing, Robert Bosch India Limited the areas of automotive and industrial technology, consumer goods, and Headquartered in , , Robert Bosch Ltd has more than 1,800 building technology. automotive components to its credit, which it distributes, across Business Situation the country via 200 dealers. It has SAP ERP at the head office, Robert Bosch was using in-house developed ERP solution along with along with a homegrown dealer management solution. To drive parent ERP solution, SAP, to fulfill further efficiencies in its distribution network, the management various business needs. The disintegrated solutions however could took the initiative to centralize and standardize the system, unite not support dealers across the country all its dealers with team at head-office on a single distribution and hence business was affected. and dealer management system. The company implemented Solution Microsoft® Dynamics™ NAV 2009 SP1 with the help of Robert RBEI deployed Microsoft Dynamics NAV 2009 SP1 and integrated it with SAP to Bosch Engineering and Business Solutions (RBEI). Real time create a unified technology electronic data interchange between SAP and Dynamics NAV infrastructure. With an integrated SharePoint portal and business brought the entire team on a common knowledge base. The team intelligence reports, this solution witnessed a new level of efficiency with reduced time lag and (Horizon), provides one-stop distribution solution for the dealership network. lower order processing time. Web based services and business intelligence reporting together with SharePoint based portal Benefits Automates manual processes further improved the productivity and reduce system Empowerd with business intelligence effectiveness. Dealers can now collaborate more efficiently and in reporting Centralized system improves visibility real time. Self-servicing improves efficiency saves time
Overview Country or region: Industry: Manufacturing Customer Profile Robert Bosch India Ltd. is a global supplier of technology and services in the areas of automotive and industrial technology, consumer goods, and building technology. Business Situation Robert Bosch was using in-house developed ERP solution along with parent ERP solution, SAP, to fulfill various business needs. The disintegrated solutions however could not support dealers across the country and hence business was affected. Solution RBEI deployed Microsoft Dynamics NAV 2009 SP1 and integrated it with SAP to create a unified technology infrastructure. With an integrated SharePoint portal and business intelligence reports, this solution (Horizon), provides one-stop distribution solution for the dealership network. Benefits Automates manual processes Empowerd with business intelligence reporting Centralized system improves visibility Self-servicing improves efficiency saves time “Microsoft Dynamics NAV was found highly suitable to improve the efficiencies of the dealer network leading to better customer satisfaction and shorter lead times for making informed business decisions.” Srinivasa S, General Manager - Marketing, Robert Bosch India Limited Headquartered in , , Robert Bosch Ltd has more than 1,800 automotive components to its credit, which it distributes, across the country via 200 dealers. It has SAP ERP at the head office, along with a homegrown dealer management solution. To drive further efficiencies in its distribution network, the management took the initiative to centralize and standardize the system, unite all its dealers with team at head-office on a single distribution and dealer management system. The company implemented Microsoft® Dynamics™ NAV 2009 SP1 with the help of Robert Bosch Engineering and Business Solutions (RBEI). Real time electronic data interchange between SAP and Dynamics NAV brought the entire team on a common knowledge base. The team witnessed a new level of efficiency with reduced time lag and lower order processing time. Web based services and business intelligence reporting together with SharePoint based portal further improved the productivity and reduce system effectiveness. Dealers can now collaborate more efficiently and in real time.
Bosch_FINAL_NAV_31Jan.docx