Scheme Includes Action Timescales Led by Outcomes Street Triage (AWP A, D, F Submit bid for 2015/16 depending AM/JE Links to rapid response – JE) investment to CCG on funding service redesign. as the request to agreement. Patient receives specialist NHS England was Update 15/05/2015: service response at the unsuccessful. Did not get targeted point of presentation Learn from the resilience monies. rather than needing Devon Continuing to try and further assessment Partnership/SWASFT get funding. (unless clinically indicated Partnership initiative Researching and that further specialist in order to improve investigating how to assessment needed). practice. evidence that service Greater partnership will will pay for itself. Continue work with reduce multiple hands-offs other commissioners and improve patient to ascertain whether experience. a single AWP/ Holistic approach taken to SWASFT initiative need therefore can be developed in improvement in joint care the longer term. To planning and outcomes. include 111 providers Improve urgent care A, F, D Although local SOP December/Jan AM/BB-J/ML/DC pathway in place there remains work to be done supporting Update 15/05/2015: discharge especially Improved flow through in terms of locating system though there appropriate are still issues with placements as well Ward 4, timescales for as mental health moving to community acute bed provision. placements, patients
Scheme Includes Action Timescales Led by Outcomes Street Triage (AWP – JE) A, D, F Submit bid for investment to CCG as the request to NHS England was unsuccessful. Learn from the Devon Partnership/SWASFT Partnership initiative in order to improve practice. Continue work with other commissioners to ascertain whether a single AWP/ SWASFT initiative can be developed in the longer term. To include 111 providers 2015/16 depending on funding agreement. Update 15/05/2015: Did not get targeted resilience monies. Continuing to try and get funding. Researching and investigating how to evidence that service will pay for itself. AM/JE Links to rapid response service redesign. Patient receives specialist service response at the point of presentation rather than needing further assessment (unless clinically indicated that further specialist assessment needed). Greater partnership will reduce multiple hands-offs and improve patient experience. Holistic approach taken to need therefore improvement in joint care planning and outcomes. Improve urgent care pathway A, F, D Although local SOP in place there remains work to be done supporting discharge especially in terms of locating appropriate placements as well as mental health acute bed provision. December/Jan Update 15/05/2015: Improved flow through system though there are still issues with Ward 4, timescales for moving to community placements, patients AM/BB-J/ML/DC
BNES-MH-Crisis-Concordat-Review-and-Action-Plan-Master-FINAL.docx