Customer Requirement Metric Target Basis Verification Yakima Product should have no Product life Theoretical Yakima Testing mechanical or structural life of 5 warranty failures for 5 years of years. standards moderate use Disposal: Customer Requirement Metric Target Verification Yakima Use only Plastic 100% Yakima Customer definition recyclable recyclability recyclable recyclability and or standards plastics standard Maintenance: Customer Requirement Metric Target Basis Verification Yakima Non-water Lubricant Use only non-water Chemical Test soluble lubricant type lubricant composition Lubricant for on moving metal and lubricant non-water parts manufacturer solubility specs Yakima Plastic parts to Plastic Use only plastics that Customer Test plastic be cleaned with type can be cleaned with definition for cleaning soft cloth and cloth and mild detergent mild detergent Performance: Customer Requirement Metric Target Verification Yakima Ease of use Loading time Load and lock Customer Testing bike or boat in definition and less than 5 physical test minutes Yakima Low reach Distance from 36 inches from Height of Testing distance ground to loading ground to rack 2011 Subaru rack in loading Outback(64 position inches) Yakima Should be Modular design No removal of Customer Testing easily fitted to base rack definition standard rack system systems
Customer Requirement Metric Target Basis Verification Yakima Product should have no mechanical or structural failures for 5 years of moderate use Product life Theoretical life of 5 years. Yakima warranty standards Testing Disposal: Customer Requirement Metric Target Verification Yakima Use only recyclable plastics Plastic recyclability 100% recyclable Yakima recyclability standard Customer definition and or standards Maintenance: Customer Requirement Metric Target Basis Verification Yakima Non-water soluble lubricant on moving metal parts Lubricant type Use only non-water lubricant Chemical composition and lubricant manufacturer specs Test Lubricant for non-water solubility Yakima Plastic parts to be cleaned with soft cloth and mild detergent Plastic type Use only plastics that can be cleaned with cloth and mild detergent Customer definition Test plastic for cleaning Performance: Customer Requirement Metric Target Verification Yakima Ease of use Loading time Load and lock bike or boat in less than 5 minutes Customer definition and physical test Testing Yakima Low reach distance Distance from ground to loading rack 36 inches from ground to rack in loading position Height of 2011 Subaru Outback(64 inches) Testing Yakima Should be easily fitted to standard rack systems Modular design No removal of base rack system Customer definition Testing
Yakima%20TOC%202012.docx