Interserve CRCs. Members voted Open Plan Offices and unanimously to accept the proposals. Interview Booths 2017 Pay Claim UNISON and Napo registered a formal dispute with Sodexo over its failure to Our probation pay claim was submitted address concerns over their open-plan in June 2017. Interserve has interview booths, which have left our acknowledged the claim, but members at risk of disclosing personal negotiations have yet to start. data when interviewing service users. Interserve has paid the contractual Both unions contacted the Office of the increment to staff who are entitled to Information Commissioner in 2016 to receive it in May 2017. raise a complaint about this, but unfortunately this has, to date, had no Third Party Contracts material impact on the dispute, which remains in force. In March 2017, UNISON and Napo wrote to Interserve to take issue with Union Workplace Stress the company’s actions in employing Survey CRC staff to undertake third party contracts with commissioners, such as Napo and UNISON have drafted a joint local government or the health service, union workplace stress survey for on non NNC pay and conditions. We Sodexo members, which is due for have yet to reach an agreement with release in September 2017. the company on this issue. Workloads Secondment Agreement UNISON has continued to the In 2016 the unions concluded a case for an effective workload secondment agreement with Interserve management tool for the Sodexo which allowed members who were due CRCs. to transfer to the company’s separate Professional Service Centres to retain 1.2.6.2 Interserve their CRC terms and conditions and pensions. Negotiating Machinery Joint Union Workplace Stress Following successful negotiations with Survey Interserve over the course of 2016/17, UNISON was able to put a UNISON and Napo undertook a joint recommendation to members in early union workplace stress survey of our August 2017 to vote to accept members in the five Interserve CRCs proposals to set up national bargaining during March 2017. The results, which machinery for members in the five have been shared with the Company,
Open Plan Offices and Interview Booths UNISON and Napo registered a formal dispute with Sodexo over its failure to address concerns over their open-plan interview booths, which have left our members at risk of disclosing personal data when interviewing service users. Both unions contacted the Office of the Information Commissioner in 2016 to raise a complaint about this, but unfortunately this has, to date, had no material impact on the dispute, which remains in force. Union Workplace Stress Survey Napo and UNISON have drafted a joint union workplace stress survey for Sodexo members, which is due for release in September 2017. Workloads UNISON has continued to the case for an effective workload management tool for the Sodexo CRCs. 1.2.6.2 Interserve Negotiating Machinery Following successful negotiations with Interserve over the course of 2016/17, UNISON was able to put a recommendation to members in early August 2017 to vote to accept proposals to set up national bargaining machinery for members in the five Interserve CRCs. Members voted unanimously to accept the proposals. 2017 Pay Claim Our probation pay claim was submitted in June 2017. Interserve has acknowledged the claim, but negotiations have yet to start. Interserve has paid the contractual increment to staff who are entitled to receive it in May 2017. Third Party Contracts In March 2017, UNISON and Napo wrote to Interserve to take issue with the company’s actions in employing CRC staff to undertake third party contracts with commissioners, such as local government or the health service, on non NNC pay and conditions. We have yet to reach an agreement with the company on this issue. Secondment Agreement In 2016 the unions concluded a secondment agreement with Interserve which allowed members who were due to transfer to the company’s separate Professional Service Centres to retain their CRC terms and conditions and pensions. Joint Union Workplace Stress Survey UNISON and Napo undertook a joint union workplace stress survey of our members in the five Interserve CRCs during March 2017. The results, which have been shared with the Company,
2017-Police-and-Justice-Annual-Report.docx