Cluster 2 Rates – Units of competency Units of competency LGAGOVA409A Maintain property rates and records LGAGOVA505B Prepare rate notice forms LGAGOVA411A Prepare accounts for rates BSBRKG402B Provide information from and about records LGAGOVA405A Implement debt recovery procedures LGAGOVA402A Allocate Property Address Supplementary Element Performance Criteria Interview Topic Practical Evidence BSBRKG402B Provide information from and records Element 1 Identify and 1.1 Identify specific information or search criteria required Q1, 23 Task 5 – by user. gather records required 1.2 Identify range of records likely to contain information Q1, 23 Task 5 required and ascertain their availability using appropriate finding aids and records systems. 1.3 Obtain of records likely to contain information Q1, 23 Task 5 required by user, and analyse content. 1.4 Track records to record any change in location and Q1, 23 Task 5 use, in accordance with business or records system rules and organisational procedures. 1.5 Explain to user any obstacles to obtaining specific Q1, 23 Task 5 records within specified time and agree on a timeframe for provision of records. Element 2 Interpret 2.1. Identify person requesting record/s and confirm Q7, 23 Task 5 – access category, in accordance with organisational and administer access procedures. rules and procedures 2.2 Apply access restriction rules and guidelines to Q7, 23 Task 5 record/s requested to match access category of requester. 2.3 Inform requester of their rights to review the decision Q7, 23 Task 5 where access restriction rules and guidelines prevent access.
Cluster 2 – Rates Units of competency LGAGOVA409A Maintain property rates and records LGAGOVA411A Prepare accounts for rates LGAGOVA405A Implement debt recovery procedures Units of competency LGAGOVA505B Prepare rate notice forms BSBRKG402B Provide information from and about records LGAGOVA402A Allocate Property Address Element Performance Criteria Interview Topic Practical Supplementary Evidence BSBRKG402B Provide information from and records Element 1 – Identify and gather records required 1.1 Identify specific information or search criteria required by user. Q1, 23 Task 5 1.2 Identify range of records likely to contain information required and ascertain their availability using appropriate finding aids and records systems. Q1, 23 Task 5 1.3 Obtain of records likely to contain information required by user, and analyse content. Q1, 23 Task 5 1.4 Track records to record any change in location and use, in accordance with business or records system rules and organisational procedures. Q1, 23 Task 5 1.5 Explain to user any obstacles to obtaining specific records within specified time and agree on a timeframe for provision of records. Q1, 23 Task 5 Element 2 – Interpret and administer access rules and procedures 2.1. Identify person requesting record/s and confirm access category, in accordance with organisational procedures. Q7, 23 Task 5 2.2 Apply access restriction rules and guidelines to record/s requested to match access category of requester. Q7, 23 Task 5 2.3 Inform requester of their rights to review the decision where access restriction rules and guidelines prevent access. Q7, 23 Task 5
BOS1580%20Cert%20IV%20Local%20Govt%20Admin.docx