department, and this department can use this to Goleman (1997) Emotional Intelligence, appoint, recruit or educate people in specified Compressed Knowledge bantam books. positions. Goleman (1995) Human Resource management trends and ssues (in U.S.A References: weekend) and time magazine (October 2). Bradbury, T. & Greaves, A.J. (2007) The Shahzad, K., Rehman, K.U. and Abbas, M. Emotional Intelligence (skills and testes) , (2010). HR Practices and Leadership Styles as Translated by M. Ganji ,Tehran, Savalan . Predictors of Employee Attitude and Behavior: Yang, F., & Chang, C. (2007). Evidence from Pakistan. Eur. J. Soc. Sci., 14(3), “Emotional labor, job satistifaction, organizational 417-426. commitment amongst clinical nurses”: A Millmore, M., Saunders, M., Lewis, P., questionnaire survey. Thornhill, A. and Morrow, T. (2007) Journal of Int. Jnurs. Stud, Strategic 35(7), 215. Human Resource Management: Contemporary Johnson, R. P. and Indvik, J. (1999). Edition 1, London: Financial Times Issues, Organization benefit of having emotionally Press. intelligenct managers and employees. Journal of Marr, Bernard (2008), Managing and workplace Learning. Vol. 11,No.3,PP: 84-88. Oxford: Butterworth- delivering performance, Wannamaker, Candace M.,A(2005) study of Heinemann/Elsevier. Emotional intelligence in university judicial Armstrong, Michael(2006), Handbook of officer. Human Resource Management Practice (10th Edition). 3/13/2015
department, and this department can use this to appoint, recruit or educate people in specified positions. References: Bradbury, T. & Greaves, A.J. (2007) The Emotional Intelligence (skills and testes) , Translated by M. Ganji ,Tehran, Savalan . Yang, F., & Chang, C. (2007). “Emotional labor, job satistifaction, organizational commitment amongst clinical nurses”: A questionnaire survey. Journal of Int. Jnurs. Stud, 35(7), 215. Johnson, R. P. and Indvik, J. (1999). Organization benefit of having emotionally intelligenct managers and employees. Journal of workplace Learning. Vol. 11,No.3,PP: 84-88. Wannamaker, Candace M.,A(2005) study of Emotional intelligence in university judicial officer. Goleman (1997) Emotional Intelligence, Compressed Knowledge bantam books. Goleman (1995) Human Resource management trends and ssues (in U.S.A weekend) and time magazine (October 2). Shahzad, K., Rehman, K.U. and Abbas, M. (2010). HR Practices and Leadership Styles as Predictors of Employee Attitude and Behavior: Evidence from Pakistan. Eur. J. Soc. Sci., 14(3), 417-426. Millmore, M., Saunders, M., Lewis, P., Thornhill, A. and Morrow, T. (2007) Strategic Human Resource Management: Contemporary Issues, Edition 1, London: Financial Times Press. Marr, Bernard (2008), Managing and delivering performance, Oxford: Butterworth- Heinemann/Elsevier. Armstrong, Michael(2006), Handbook of Human Resource Management Practice (10th Edition). 3/13/2015
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