Level 2: Identify the best outcomes, solve problems and overcome barriers to achievement. Actively try out different approaches to tackling problems Generously ideas for service improvement and better ways of working Build an outcome focus into all aspects of work Support service users and colleagues in positive risk taking, allowing them to overcome barriers and achieve the best outcomes Help colleagues to deal with changes they may be facing in a way which is right for them Demonstrate resilience when facing challenges, seeking and using the support which you need Gofal aspires to: Create environments that are collaborative, supportive and empowering Level 1: Work effectively in partnership with others Build strong and constructive relationships with colleagues and service users Build and maintain trust with service users and other individuals outside the organisation Seek out contacts in other teams within the organisation, to share learning, support and experience Be seen as a strong representative of the organisation with external contacts, and actively build networks which can help in delivery of service Work positively through difference of opinion to get to the best outcome Level 2: Identify new opportunities to seek and share experience with others Identify contacts inside and outside of the organisation who can support partnership working and collaboration Share contacts across the organisation, where it may help other teams to develop their service Encourage other team members to make their own contacts inside and outside of the organisation Take an active part in organising events which encourage others to come together to support and share experience Gofal aspires to: Be respected for our knowledge and expertise Level 1: Regularly discuss own development needs with line manager, and attend training events identified. Take responsibility for seeking out knowledge and finding out information to help own learning. Take an active part in own development, working with your Line Manager to identify your development Attend all training programmes identified, participate fully and discuss the learning with your Line Manager afterwards. Reflect on new learning, and how to use it for the best outcome of service Level 2: Proactively identify own development needs and take action to meet them.
Level 2: Identify the best outcomes, solve problems and overcome barriers to achievement. Actively try out different approaches to tackling problems Generously ideas for service improvement and better ways of working Build an outcome focus into all aspects of work Support service users and colleagues in positive risk taking, allowing them to overcome barriers and achieve the best outcomes Help colleagues to deal with changes they may be facing in a way which is right for them Demonstrate resilience when facing challenges, seeking and using the support which you need Gofal aspires to: Create environments that are collaborative, supportive and empowering Level 1: Work effectively in partnership with others Build strong and constructive relationships with colleagues and service users Build and maintain trust with service users and other individuals outside the organisation Seek out contacts in other teams within the organisation, to share learning, support and experience Be seen as a strong representative of the organisation with external contacts, and actively build networks which can help in delivery of service Work positively through difference of opinion to get to the best outcome Level 2: Identify new opportunities to seek and share experience with others Identify contacts inside and outside of the organisation who can support partnership working and collaboration Share contacts across the organisation, where it may help other teams to develop their service Encourage other team members to make their own contacts inside and outside of the organisation Take an active part in organising events which encourage others to come together to support and share experience Gofal aspires to: Be respected for our knowledge and expertise Level 1: Regularly discuss own development needs with line manager, and attend training events identified. Take responsibility for seeking out knowledge and finding out information to help own learning. Take an active part in own development, working with your Line Manager to identify your development Attend all training programmes identified, participate fully and discuss the learning with your Line Manager afterwards. Reflect on new learning, and how to use it for the best outcome of service Level 2: Proactively identify own development needs and take action to meet them.
YP_ESF_Peer_Mentor_App_Pack_November_2016_amended.docx