8.4.2 Reducing Health Disparities and Assuring Health Equity Describe how the health plan collects and uses data on race, ethnicity, gender, disability status, gender identity, and sexual orientation. 8.4.2.1 Identify the sources of information used to gather members' demographic information. The response Form” pertains only to information reported “Enrollment directly by members (or as passed on by CalHEERS about specific Covered California members). In the last two columns, as this is not a region/market specific question, please provide the statewide % for all members and all Covered California members captured across all products. Data How data is captured Covered about both new membership and members collected enrolled before data was for member from all proactively collected whom for new data is whom California capture data is enrollees as a captured (specify percent as date of total percent started - of total Covered Race/ethnicity To the Multi, Checkboxes. Percent. day. 1: Enrollment form, N/A OK. 2: Health Assessment, From 3: Information requested 10/01/13 upon Website registration, to 4: Inquiry upon call to 12/31/14. Customer Service, 5: Inquiry upon call to Clinical Service line, 6: Imputed method - zip code
8.4.2 Reducing Health Disparities and Assuring Health Equity Describe how the health plan collects and uses data on race, ethnicity, gender, disability status, gender identity, and sexual orientation. 8.4.2.1 Identify the sources of information used to gather members' demographic information. The response “Enrollment Form” pertains only to information reported directly by members (or as passed on by CalHEERS about specific Covered California members). In the last two columns, as this is not a region/market specific question, please provide the statewide % for all members and all Covered California members captured across all products. Data collected from all new California enrollees (specify date started - How data is captured about both new membership and members enrolled before data was proactively collected for whom data is as a percent of total Covered for whom data is captured as percent of total Covered Race/ethnicity To the day. N/A OK. From 10/01/13 to 12/31/14. Multi, Checkboxes. 1: Enrollment form, 2: Health Assessment, 3: Information requested upon Website registration, 4: Inquiry upon call to Customer Service, 5: Inquiry upon call to Clinical Service line, 6: Imputed method - zip code Percent. member capture
2017-QHP-Certification-Application-DRAFT-1-21-16.docx