By 2020, we aim to help customers cut their carbon footprints by three times our carbon emissions. That’s a 3:1 net positive impact. Our products and services enable customers to work remotely, operate more efficiently and avoid travel. This saves energy, fuel and carbon emissions (CO2e). But producing and delivering those products and services generates emissions. With our 3:1 ambition, we’re boosting efforts to tackle climate change while minimising our impact. We’re increasing the by developing and offering more services that help ‘3’ customers cut their carbon footprints. At the same time, we’re working to minimise the ‘1’, our own end-to-end emissions in the supply chain and our operations, and from the – energy customers need to use our products. In 2015/16, we achieved a ratio of 1.6:1. That means we’re already helping our customers save 1.6 times more carbon emissions than those that result from our business activity, and the manufacture and use of our products. Read on to find out how we’re tackling climate change by working with others, enabling customers to cut carbon and reducing our end-to-end emissions. Measuring our impact We’ve developed a methodology to measure progress towards our 3:1 ambition. We work with the Carbon to estimate the carbon savings we can help our customers make. Our calculations are based on research studies and real case studies from customers using different types of BT products and services. This year, we extended the portfolio covered in the methodology to include further services relating to IP communications, mobility, cloud, remote collaboration and machine-to-machine technology. To understand our total end-to-end impact, we estimate the emissions associated with our supply chain using a model we’ve developed with Small World Consulting. This includes emissions from our extended supply chain and draws on data from the Carbon Disclosure Project (CDP) and our Better Future Supplier Forum. We add data on the carbon footprint of our own operations as well as calculating emissions from customers’ use and disposal of our products. See our website () for more details on our 3:1 methodology. 3:1 ambition 2014/15 2015/16 Customer carbon savings 7.1m tonnes 7.6m tonnes Our end-to-end emissions 4.6m tonnes 4.8m tonnes Ratio 1.5:1 1.6:1 Collaborating with others
By 2020, we aim to help customers cut their carbon footprints by three times our carbon emissions. That’s a 3:1 net positive impact. Our products and services enable customers to work remotely, operate more efficiently and avoid travel. This saves energy, fuel and carbon emissions (CO2e). But producing and delivering those products and services generates emissions. With our 3:1 ambition, we’re boosting efforts to tackle climate change while minimising our impact. We’re increasing the ‘3’ by developing and offering more services that help customers cut their carbon footprints. At the same time, we’re working to minimise the ‘1’, our own end-to-end emissions – in the supply chain and our operations, and from the energy customers need to use our products. In 2015/16, we achieved a ratio of 1.6:1. That means we’re already helping our customers save 1.6 times more carbon emissions than those that result from our business activity, and the manufacture and use of our products. Read on to find out how we’re tackling climate change by working with others, enabling customers to cut carbon and reducing our end-to-end emissions. Measuring our impact We’ve developed a methodology to measure progress towards our 3:1 ambition. We work with the Carbon to estimate the carbon savings we can help our customers make. Our calculations are based on research studies and real case studies from customers using different types of BT products and services. This year, we extended the portfolio covered in the methodology to include further services relating to IP communications, mobility, cloud, remote collaboration and machine-to-machine technology. To understand our total end-to-end impact, we estimate the emissions associated with our supply chain using a model we’ve developed with Small World Consulting. This includes emissions from our extended supply chain and draws on data from the Carbon Disclosure Project (CDP) and our Better Future Supplier Forum. We add data on the carbon footprint of our own operations as well as calculating emissions from customers’ use and disposal of our products. See our website () for more details on our 3:1 methodology. 3:1 ambition 2014/15 2015/16 Customer carbon savings 7.1m tonnes 7.6m tonnes Our end-to-end emissions 4.6m tonnes 4.8m tonnes Ratio 1.5:1 1.6:1 Collaborating with others
2016_BTDeliveringOurPurposeReport2015_16-Accessible.docx