2.7 Tenants are helped to maintain tenancies through the work of the Community First Team, Financial Inclusion Team, Tenancy Sustainment Service and Sheltered Living Service. The Financial Inclusion team provides advice, assistance and sign-posting to specialist services where tenancies could fail financially, and was expanded in 2013 to provide detailed advice and support to tenants impacted by the effects of welfare reform. The ASB and tenancy management policies stress the need to prevent eviction wherever possible using non-legal tools such as interventions” in the first instance. “community 2.8 bdht complies with this requirement. 2.9 bdht complies with this requirement. The Tenancy Policy (as incorporated into the Allocations and Tenancy Policy) and tenancy agreements have been reviewed by solicitors to ensure legal and regulatory compliance. Recommendations for improvement None. Your Choices To local people, we aim to build as many new homes in Bromsgrove as we can. We will give you as much choice as possible, to find the most suitable, affordable home. We will work with you to prevent you becoming homeless, or find solutions if you are. We will offer you a tenancy that meets your current housing need; for a period appropriate to your needs. If you are affected by welfare reform we will work with you and provide support. Year Top Target PI Against Development End Qtr 1 Qtr 2 Qtr 3 Qtr 4 Trend Quartile 2016/17 Target 2015/16
2.7 Tenants are helped to maintain tenancies through the work of the Community First Team, Financial Inclusion Team, Tenancy Sustainment Service and Sheltered Living Service. The Financial Inclusion team provides advice, assistance and sign-posting to specialist services where tenancies could fail financially, and was expanded in 2013 to provide detailed advice and support to tenants impacted by the effects of welfare reform. The ASB and tenancy management policies stress the need to prevent eviction wherever possible using non-legal tools such as “community interventions” in the first instance. 2.8 bdht complies with this requirement. 2.9 bdht complies with this requirement. The Tenancy Policy (as incorporated into the Allocations and Tenancy Policy) and tenancy agreements have been reviewed by solicitors to ensure legal and regulatory compliance. Recommendations for improvement None. Your Choices To local people, we aim to build as many new homes in Bromsgrove as we can. We will give you as much choice as possible, to find the most suitable, affordable home. We will work with you to prevent you becoming homeless, or find solutions if you are. We will offer you a tenancy that meets your current housing need; for a period appropriate to your needs. If you are affected by welfare reform we will work with you and provide support. Development Year End 2015/16 Top Quartile Target 2016/17 Qtr 1 Qtr 2 Qtr 3 Qtr 4 PI Against Target Trend
2017-bdht-Annual-Assessment-Compliance-HCA-Consumer-Standards-V1.1.docx