Table: 3 Performance evidence mapped to assessment items – Learner resource book section number & Performance evidence Questions Demonstration Project name 1.1 and groups in workplaces 1.2 Group dynamics Access and analyse information to 1 1, 2 1.3 Operational frameworks for work achieve planned outcomes teams 1.5 Analyse information Apply techniques for resolving problems and conflicts and dealing with poor 5.4 Manage poor work performance 24 performance within organisational and legislative requirements Review and improve workplace outcomes 5.3 Manage and review work performance 23 in consultation with relevant personnel Adjust interpersonal style and 2.3 Personal communication and communications to respond to cultural 17 engagement and social diversity Apply relationship management and communication skills with a range of 2.3 Personal communication and people that demonstrate integrity, respect, 15 1 engagement empathy and cultural sensitivity and promote trust Apply relationship management and 4.1 Develop networks communication skills with a range of 19 people that forge effective relationships 4.2 Maintain networks
Table: 3 – Performance evidence mapped to assessment items Performance evidence Learner resource book section number & name Questions Demonstration Project Access and analyse information to achieve planned outcomes 1.1 and groups in workplaces 1 1, 2 1.2 Group dynamics 1.3 Operational frameworks for work teams 1.5 Analyse information Apply techniques for resolving problems and conflicts and dealing with poor performance within organisational and legislative requirements 5.4 Manage poor work performance 24 Review and improve workplace outcomes in consultation with relevant personnel 5.3 Manage and review work performance 23 Adjust interpersonal style and communications to respond to cultural and social diversity 2.3 Personal communication and engagement 17 Apply relationship management and communication skills with a range of people that demonstrate integrity, respect, empathy and cultural sensitivity and promote trust 2.3 Personal communication and engagement 15 1 Apply relationship management and communication skills with a range of people that forge effective relationships 4.1 Develop networks 19 4.2 Maintain networks
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