Microsoft Dynamics Customer Solution Case Medical Device and Software Firm Supports Rapid Growth by Moving to Online Services “We can focus on our core business, which is helping to Overview Country or Region: United States create a continuum of care that addresses peripheral Industry: Manufacturing—Medical arterial disease, instead of on managing an IT devices—Patient care devices infrastructure.” Customer Profile Based in St. Paul, Minnesota, BioMedix John Romans, CEO, BioMedix Vascular Solutions provides the only integrated suite of hardware, software, BioMedix Vascular Solutions is a fast-growing diagnostic device and online services designed to detect peripheral artery and software provider that focuses on detection and treatment disease. of vascular disease. Facing upwards of 30 percent year-over-year Business Situation growth, BioMedix needed more robust business systems that Facing more than 30 percent annual could scale and adapt to changing business needs. After growth, BioMedix needed more robust business systems to improve sales, evaluating Salesforce.com, the company chose Microsoft marketing, and other operations. Dynamics CRM Online for its ability to support processes beyond Solution traditional sales and marketing. BioMedix paired the solution Together with Microsoft Gold Certified with Microsoft Business Productivity Online Standard Suite, part Partner Meritide, BioMedix implemented Microsoft Dynamics CRM Online and of Microsoft Online Services. By leaving application management Microsoft SharePoint Online for stronger to Microsoft, BioMedix can focus on its growing business customer relationship management and “extended CRM” solutions. without worrying about scaling its IT infrastructure. The company also enjoys improved productivity with automated workflows Benefits Greater business velocity and anytime, anywhere access to data on mobile devices and Freedom to focus on business growth PCs. Trusted partners
Microsoft Dynamics Customer Solution Case Medical Device and Software Firm Supports Rapid Growth by Moving to Online Services Overview Country or Region: United States Industry: Manufacturing—Medical devices—Patient care devices Customer Profile Based in St. Paul, Minnesota, BioMedix Vascular Solutions provides the only integrated suite of hardware, software, and online services designed to detect peripheral artery disease. Business Situation Facing more than 30 percent annual growth, BioMedix needed more robust business systems to improve sales, marketing, and other operations. Solution Together with Microsoft Gold Certified Partner Meritide, BioMedix implemented Microsoft Dynamics CRM Online and Microsoft SharePoint Online for stronger customer relationship management and “extended CRM” solutions. Benefits Greater business velocity Freedom to focus on business growth Trusted partners “We can focus on our core business, which is helping to create a continuum of care that addresses peripheral arterial disease, instead of on managing an IT infrastructure.” John Romans, CEO, BioMedix BioMedix Vascular Solutions is a fast-growing diagnostic device and software provider that focuses on detection and treatment of vascular disease. Facing upwards of 30 percent year-over-year growth, BioMedix needed more robust business systems that could scale and adapt to changing business needs. After evaluating Salesforce.com, the company chose Microsoft Dynamics CRM Online for its ability to support processes beyond traditional sales and marketing. BioMedix paired the solution with Microsoft Business Productivity Online Standard Suite, part of Microsoft Online Services. By leaving application management to Microsoft, BioMedix can focus on its growing business without worrying about scaling its IT infrastructure. The company also enjoys improved productivity with automated workflows and anytime, anywhere access to data on mobile devices and PCs.
BioMedix_Case_Study0.docx