Organization placing policies, strategies, and clear 100 0 0 procedures to improve service quality. All employees are well known about these 71 13 16 policies, strategies, and procedures. Improvement procedures including all organization sections as it considered 78 17 5 as a participant in producing and providing the service. Organization placed the Improvement procedures 83 7 10 throughout the evaluation results. Upon designing the Improvement procedures, 53 17 30 organization considering the competition. Client easily obtains the 75 19 6 provided service. Client satisfied with the level of 87 7 6 the quality of the provided service. Client satisfaction appears 50 21 29 through the permanent and repeated
Organization placing policies, strategies, and clear procedures to improve service quality. 100 0 0 All employees are well known about these policies, strategies, and procedures. 71 13 16 Improvement procedures including all organization sections as it considered as a participant in producing and providing the service. 78 17 5 Organization placed the Improvement procedures throughout the evaluation results. 83 7 10 Upon designing the Improvement procedures, organization considering the competition. 53 17 30 Client easily obtains the provided service. 75 19 6 Client satisfied with the level of the quality of the provided service. 87 7 6 Client satisfaction appears through the permanent and repeated 50 21 29
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