Counseling rooms (three or more depending on event size - there should not be a bed present in the room) Waiting areas (private and communal) Kitchen/break area Restrooms Assistance area Operations Center Secure office area for records management and communications (contains confidential records) Staff meeting area Staff entrance Briefing room (for family and press briefings) Clinic medical support area Establish a schedule Communications with SFE (e.g., once or twice daily update briefing) and ability to contact; Family briefings (twice a day is usual) Media briefings SFE availability to talk to individual families Ensure availability of key services for families through partner network Food Shelter (may need to be overnight accommodations) Transportation Telephones Medical services Financial assistance (if available) Translation services Family member reconnection service (missing persons clearinghouse). This would include need to access patient tracking system for hospitalized patients) Establish a volunteer management process Train staff in procedures and services available to families Data collection questionnaire and additional content needed by state death certificate) Services available Confidentiality Grief management Conduct interviews, obtain contact information and blood samples (if needed). Information should ensure accurate spelling and pronunciation of names. Plan for memorial service(s) (usually ARC task) Ensure mental health support for staff Media Management The SFE would communicate with the NDDoH Public Relations Officer, but in nearly all situations, the PIO from the local emergency operations center would take the lead (if no federal involvement). The PIO with the local EOC would call upon the SFE when he or she is needed to be part of the media communications.
Counseling rooms (three or more depending on event size - there should not be a bed present in the room) Waiting areas (private and communal) Kitchen/break area Restrooms Assistance area Operations Center Secure office area for records management and communications (contains confidential records) Staff meeting area Staff entrance Briefing room (for family and press briefings) Clinic medical support area Establish a schedule Communications with SFE (e.g., once or twice daily update briefing) and ability to contact; Family briefings (twice a day is usual) Media briefings SFE availability to talk to individual families Ensure availability of key services for families through partner network Food Shelter (may need to be overnight accommodations) Transportation Telephones Medical services Financial assistance (if available) Translation services Family member reconnection service (missing persons clearinghouse). This would include need to access patient tracking system for hospitalized patients) Establish a volunteer management process Train staff in procedures and services available to families Data collection questionnaire and additional content needed by state death certificate) Services available Confidentiality Grief management Conduct interviews, obtain contact information and blood samples (if needed). Information should ensure accurate spelling and pronunciation of names. Plan for memorial service(s) (usually ARC task) Ensure mental health support for staff Media Management The SFE would communicate with the NDDoH Public Relations Officer, but in nearly all situations, the PIO from the local emergency operations center would take the lead (if no federal involvement). The PIO with the local EOC would call upon the SFE when he or she is needed to be part of the media communications.
_mass-fatality-response-plan.docx