If so, please describe. [NOTE: If no concerns are noted in the first 10 questions, there is no need to continue with the remaining questions.] Is IT serviced in-house? Have IT operations been moved to a backup site? Is G/L processing current? If G/L processing is not current, what is the estimated date to meet this objective? Is customer transaction posting, including ACH, current? If customer posting is not current, please estimate date. Is the institution able to transmit and receive cash letters? Is there a cash shortage? If so, describe current status and plan of action. Have been any unusual withdrawals? Does the institution offer online banking? Is online banking operational? Does the institution have its own ATM network? Is the institution-owned ATM network operational? Can customers access the national ATM network? If the national ATM network is down, what is the estimated date to restore national network? Does the institution have a website?
If so, please describe. [NOTE: If no concerns are noted in the first 10 questions, there is no need to continue with the remaining questions.] Is IT serviced in-house? Have IT operations been moved to a backup site? Is G/L processing current? If G/L processing is not current, what is the estimated date to meet this objective? Is customer transaction posting, including ACH, current? If customer posting is not current, please estimate date. Is the institution able to transmit and receive cash letters? Is there a cash shortage? If so, describe current status and plan of action. Have been any unusual withdrawals? Does the institution offer online banking? Is online banking operational? Does the institution have its own ATM network? Is the institution-owned ATM network operational? Can customers access the national ATM network? If the national ATM network is down, what is the estimated date to restore national network? Does the institution have a website?
2016_OFI_emergency_preparedness_guide.docx