LOCATION: Based in Bassetlaw Refuge, to work flexible to cover the needs of both Mansfield & Bassetlaw refuges HOURS: 28 hours per week flexible over 7 days The Refuge runs on a rota covering Monday to Friday 9 am 7pm, – Saturday and Sunday 9 am to 1.00 pm. Rota basis on call for out of hours cover RESPONSIBLE TO: Refuge Services Co-ordinator This post requires you to work as part of the Refuge Team and along side the services within the organisation. The refuge offers safe, temporary 24 hour accommodation with an out of office hours on call system that responds to the needs of women, children and young people who have experienced or are escaping domestic abuse. The refuge worker must ensure she works in a sensitive, flexible and non judgemental way in order to respond to the diverse needs of women, children and young people within the refuge setting and on the help line. MAIN DUTIES AND RESPONSIBILITIES: To offer practical and emotional support to women experiencing domestic abuse To key work and encourage regular one to one support sessions and group work To work alongside the Child Support Workers in ensuring that children’s needs are met and that all House Guidelines, Health and Safety and Fire regulations are understood. Support the aims and principles of the project including to empower and support women and children in making decisions and taking control of their lives To accompany women to relevant appointments/social and leisure opportunities as necessary in line with Nottinghamshire Women’s Aid Ltd policy and procedure and agreed with Refuge Service Coordinator. To respond to the needs of the service users on issues around: The provision of legal, housing and welfare rights advice and practical support Advocacy and liaison with other agencies e.g. housing departments, solicitors, courts, social services, schools, doctors, DSS etc Provision of information about local agencies and community resources Help with arranging furniture removals and storage and re-housing To ensure telephone support, information, resources, signposting and referring where necessary to families. Tenancy, license agreement, inventory and property review issues. Follow all procedures for the initial enquiry, referral and admission process To carry the Out Of hours On Call Emergency Phone on a rota basis as agreed with the Refuge Service Coordinator. Ensure the smooth running of the refuge to aid self contained and communal living Completing with the client Tenancy, Licence agreements, flat or room inventories and full property reviews. Set up and maintain accurate client records To liase and build up networks with other local agencies
LOCATION: Based in Bassetlaw Refuge, to work flexible to cover the needs of both Mansfield & Bassetlaw refuges HOURS: 28 hours per week flexible over 7 days The Refuge runs on a rota covering Monday to Friday 9 am – 7pm, Saturday and Sunday 9 am to 1.00 pm. Rota basis on call for out of hours cover RESPONSIBLE TO: Refuge Services Co-ordinator This post requires you to work as part of the Refuge Team and along side the services within the organisation. The refuge offers safe, temporary 24 hour accommodation with an out of office hours on call system that responds to the needs of women, children and young people who have experienced or are escaping domestic abuse. The refuge worker must ensure she works in a sensitive, flexible and non judgemental way in order to respond to the diverse needs of women, children and young people within the refuge setting and on the help line. MAIN DUTIES AND RESPONSIBILITIES: To offer practical and emotional support to women experiencing domestic abuse To key work and encourage regular one to one support sessions and group work To work alongside the Child Support Workers in ensuring that children’s needs are met and that all House Guidelines, Health and Safety and Fire regulations are understood. Support the aims and principles of the project including to empower and support women and children in making decisions and taking control of their lives To accompany women to relevant appointments/social and leisure opportunities as necessary in line with Nottinghamshire Women’s Aid Ltd policy and procedure and agreed with Refuge Service Coordinator. To respond to the needs of the service users on issues around: The provision of legal, housing and welfare rights advice and practical support Advocacy and liaison with other agencies e.g. housing departments, solicitors, courts, social services, schools, doctors, DSS etc Provision of information about local agencies and community resources Help with arranging furniture removals and storage and re-housing To ensure telephone support, information, resources, signposting and referring where necessary to families. Tenancy, license agreement, inventory and property review issues. Follow all procedures for the initial enquiry, referral and admission process To carry the Out Of hours On Call Emergency Phone on a rota basis as agreed with the Refuge Service Coordinator. Ensure the smooth running of the refuge to aid self contained and communal living Completing with the client Tenancy, Licence agreements, flat or room inventories and full property reviews. Set up and maintain accurate client records To liase and build up networks with other local agencies
brefinfo.docx