Birthday Host Expectations & Responsibilities Birthday host is expected to perform the following tasks. Expectations for room & host are listed below. Responsibilities: Clean and prepare the party room with the necessary tables, chairs, and supplies based on the size of the party and the party package. Host should birthday parent upon arrival and offer use of rolling cart for party items brought into museum from car. Host should offer assistance to birthday parent for setup. Host must enforce time limits of party and make sure that the party is moving along at proper pace to fit time limit. Host should help pack birthday parents belongings and load cart. Parents responsibility after party is over is to determine food saving/ disposal. Host should offer to help pack food. Host should clean up the party room and prepare for the next party. Parents should not be cleaning the party room. Host should always offer rolling cart after party. Help roll cart and load cart upon request form birthday parent. Host must remind parent to check out in the Great Stuff Gift shop post- party and go over rental count sheet with them. If complaint is received during host should attempt to solve the problem on their own. If birthday parent is still unhappy, they should be referred to the manager on duty. Host is responsible for maintaining the birthday supply cabinets. Cabinets should be kept organized and inventory should be pre-sorted upon arrival. Host is responsible for informing Chel when supplies are running low. We must keep enough supplies in stock for at least 4 parties in each color. When there is a show or activity the host is required to conduct and ensure the show or activity is entertaining. Always provide assistance if you see a child struggling. Expectations: Party room should always be cleaned prior to and after each party. Floor should be vacuumed at beginning and end of each day, and should be spot vacuumed between parties to clean up noticeable or large messes. If you are offered any food from the party, please say no. It is never acceptable to eat food in the party room with the guest. When the party is over if they offer food that they do not want to take home, you are more than welcome to say yes and bring it into the break room to enjoy.
Birthday Host Expectations & Responsibilities Birthday host is expected to perform the following tasks. Expectations for room & host are listed below. Responsibilities: Clean and prepare the party room with the necessary tables, chairs, and supplies based on the size of the party and the party package. Host should birthday parent upon arrival and offer use of rolling cart for party items brought into museum from car. Host should offer assistance to birthday parent for setup. Host must enforce time limits of party and make sure that the party is moving along at proper pace to fit time limit. Host should help pack birthday parents belongings and load cart. Parents responsibility after party is over is to determine food saving/ disposal. Host should offer to help pack food. Host should clean up the party room and prepare for the next party. Parents should not be cleaning the party room. Host should always offer rolling cart after party. Help roll cart and load cart upon request form birthday parent. Host must remind parent to check out in the Great Stuff Gift shop post- party and go over rental count sheet with them. If complaint is received during host should attempt to solve the problem on their own. If birthday parent is still unhappy, they should be referred to the manager on duty. Host is responsible for maintaining the birthday supply cabinets. Cabinets should be kept organized and inventory should be pre-sorted upon arrival. Host is responsible for informing Chel when supplies are running low. We must keep enough supplies in stock for at least 4 parties in each color. When there is a show or activity the host is required to conduct and ensure the show or activity is entertaining. Always provide assistance if you see a child struggling. Expectations: Party room should always be cleaned prior to and after each party. Floor should be vacuumed at beginning and end of each day, and should be spot vacuumed between parties to clean up noticeable or large messes. If you are offered any food from the party, please say no. It is never acceptable to eat food in the party room with the guest. When the party is over if they offer food that they do not want to take home, you are more than welcome to say yes and bring it into the break room to enjoy.
Birthday-FAQ-2018.docx