Appendix 32: Think Aloud Framework Matrices Framework matrix theme 1 (Sections 1.1 and 1.2). 1.1 Don't understand 1.2 Interpretation of bad process domain what it means. 1.2.1 Lack of support 1.2.2 Reflection of communication 1.2.3 Reflection 1.2.4 Other /help from doctor of health Transcript 1.2.2.1 Doctor and 1.2.2.2 Doctors 1.2.2.3 Patients 1.2.4.1 Not 1.2.4.2 patients communication communication being listened Reflection of communication to outcome F1 And got a you’ve crappy doctor. F2 if your doctor is not on but There is nothing you’ve your side evaluated that worse than feeling like going to the you’re this, doctors and just (sighs), and just being not listened to Hmmmm, not not listening he’s to either of the times. F3 so you might have a, a bad experience going to the doctors and feel
Appendix 32: Think Aloud Framework Matrices Framework matrix theme 1 (Sections 1.1 and 1.2). 1.1 Don't understand what it means. 1.2 Interpretation of bad process domain 1.2.1 Lack of support /help from doctor 1.2.2 Reflection of communication 1.2.3 Reflection of health 1.2.4 Other Transcript 1.2.2.1 Doctor and patients communication 1.2.2.2 Doctors communication 1.2.2.3 Patients communication 1.2.4.1 Not being listened to 1.2.4.2 Reflection of outcome F1 And you’ve got a crappy doctor. F2 if your doctor is not on your side but you’ve evaluated that you’re feeling like this, There is nothing worse than going to the doctors and just (sighs), and just being not listened to Hmmmm, not he’s not listening to either of the times. F3 so you might have a, a bad experience going to the doctors and feel
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