A primary requirement of the City’s telephone system is that it provides location transparency. Location transparency includes the following: Uniform 4-digit dialing to any telephone at any City facility. This capability will be extended to all City locations. The ability to transfer a call directly to any City telephone at any location. The ability to forward calls (busy, no answer, all) to any other telephone in the City. The ability to program call coverage between locations System Features Available Feature Description Yes No Direct Dial (DID) The new system will provide direct dialing to all staff specific departments. Feature Description or Alternative: The new system will provide direct dialing to all staff. Feature Description or Alternative: Ability to control or mask what is sent on outbound ANI such as: Send DID number Send City’s main number or department number Feature Description or Alternative: Night Mode Separate “Night” modes for each entity (example: City Hall, Public Works, Permits, Recreation). “Night” modes will send calls to either an automated attendant greeting specific to the location and/or to another telephone at another location. Callers reaching an automated attendant greeting must be able to dial an extension, access a dial by name directory or leave a message in a department voice mailbox. Feature Description or Alternative: How many “night” modes are available? Response:
A primary requirement of the City’s telephone system is that it provides location transparency. Location transparency includes the following: Uniform 4-digit dialing to any telephone at any City facility. This capability will be extended to all City locations. The ability to transfer a call directly to any City telephone at any location. The ability to forward calls (busy, no answer, all) to any other telephone in the City. The ability to program call coverage between locations System Features Feature Description Available Yes No Direct Dial (DID) The new system will provide direct dialing to all staff specific departments. Feature Description or Alternative: The new system will provide direct dialing to all staff. Feature Description or Alternative: Ability to control or mask what is sent on outbound ANI such as: Send DID number Send City’s main number or department number Feature Description or Alternative: Night Mode Separate “Night” modes for each entity (example: City Hall, Public Works, Permits, Recreation). “Night” modes will send calls to either an automated attendant greeting specific to the location and/or to another telephone at another location. Callers reaching an automated attendant greeting must be able to dial an extension, access a dial by name directory or leave a message in a department voice mailbox. Feature Description or Alternative: How many “night” modes are available? Response:
2015TSRFP20150211.docx