13 Improving basic MH Stage One – Police with To ensure that control room staff and ultimately front knowledge of Police personnel. training for assistance from line officers are equipped with a basic working Police Control AWP with expert knowledge of common mental health issues and support Room staff training. systems. This will help ensure that people who are completed by experiencing a mental health crisis get the most June 2015. appropriate response and access to care. Stage Two – begin 2 year roll-out for front line Police Officers 4. Quality of treatment and care when in crisis No. Action Timescale Led By Outcomes Review police use of places of safety under the Mental Health Act 1983 and results of local monitoring 14. Implementing Operational Commenced Chair of MH Continuous improvement based on learning mean that Joint Protocols for Place of April 2014 – Crisis partner organisations are clear about respective roles Safety reviewed as Concordat. and responsibilities and that responses are risk based, required as in proportionate and safe. continuous Wiltshire protocols are updated as required. improvement 15 Introduce local data collection Commenced Chair of MH Every POS usage is reviewed by the multiagency group, on Place of Safety (POS) Sept 2014 – Crisis including response times, subsequent assessments and follow usage. ongoing. Concordat. up actions. Data provided by AWP/Police 5. Recovery and staying well / preventing future crisis
13 Improving basic MH knowledge of Police personnel. Stage One – training for Police Control Room staff completed by June 2015. Stage Two – begin 2 year roll-out for front line Police Officers Police with assistance from AWP with expert training. To ensure that control room staff and ultimately front line officers are equipped with a basic working knowledge of common mental health issues and support systems. This will help ensure that people who are experiencing a mental health crisis get the most appropriate response and access to care. 4. Quality of treatment and care when in crisis No. Action Timescale Led By Outcomes Review police use of places of safety under the Mental Health Act 1983 and results of local monitoring 14. Implementing Operational Joint Protocols for Place of Safety Commenced April 2014 – reviewed as required as in continuous improvement Chair of MH Crisis Concordat. Continuous improvement based on learning mean that partner organisations are clear about respective roles and responsibilities and that responses are risk based, proportionate and safe. Wiltshire protocols are updated as required. 15 Introduce local data collection on Place of Safety (POS) usage. Commenced Sept 2014 – ongoing. Chair of MH Crisis Concordat. Data provided by AWP/Police Every POS usage is reviewed by the multiagency group, including response times, subsequent assessments and follow up actions. 5. Recovery and staying well / preventing future crisis
Wiltshire-MH-Crisis-Concordat-Action-Plan-March-Final.docx