used by people with disabilities shall be provided. (f) At least one mode of operation and services are Granite’s information retrieval that does not compatible with require fine motor control or assistive technologies simultaneous actions and that is used by disabled operable with limited reach and individuals. strength shall be provided. 7.0 Information, Documentation, and Support Supporting Remarks and Criteria Features Explanations Documentation is (a) Product support documentation provided in electronic provided to end-users shall be made formats (.doc and available in alternate formats upon pdf). Electronic copy request, at no additional charge is available on-line or by delivery. (b) End-users shall have access to a Granite will provide a description of the accessibility and description of the compatibility features of products in accessibility and alternate formats or alternate methods compatibility features upon request, at no additional charge. of products in alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall Support Services will accommodate the communication be available by needs of end-users with disabilities. telephone and e-mail.
used by people with disabilities shall be provided. (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Granite’s services are compatible with assistive technologies used by disabled individuals. 7.0 Information, Documentation, and Support Criteria Supporting Features Remarks and Explanations (a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge Documentation is provided in electronic formats (.doc and pdf). Electronic copy is available on-line or by delivery. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Granite will provide a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall accommodate the communication needs of end-users with disabilities. Support Services will be available by telephone and e-mail.
Voluntary_Product_Accessibility_Template.docx