going to clinician is positive questions irrelevant Access from home 3c. Developments to the NHS111 Service The groups were introduced to a series of potential initiatives or future developments to the NHS111 service. These were explained and detail given, especially if the initiative has been piloted or exists in an NHS111 service nationally then detail was given. The groups were invited to ‘vote’ for what they considered to be their favourite or most important development: Online Symptom Checker Direct Referral to a Local NHS111 App available on Pharmacist (who knows Smart Phone your details when you arrive) Access to My Medical Pharmacist in the Call Enhanced Mental Health Records Centre Specialism within the Call Centre Online NHS111 Access Web Chat with a clinician GP In the Call Centre Access to a GP Video Calling with a NHS111 Call Handlers Appointment Clinician carrying outbound ‘Touchbase’ calls to vulnerable patients
going to clinician is positive Access from home questions irrelevant 3c. Developments to the NHS111 Service The groups were introduced to a series of potential initiatives or future developments to the NHS111 service. These were explained and detail given, especially if the initiative has been piloted or exists in an NHS111 service nationally then detail was given. The groups were invited to ‘vote’ for what they considered to be their favourite or most important development: Online Symptom Checker Direct Referral to a Local Pharmacist (who knows your details when you arrive) NHS111 App available on Smart Phone Access to My Medical Records Pharmacist in the Call Centre Enhanced Mental Health Specialism within the Call Centre Online NHS111 Access Web Chat with a clinician GP In the Call Centre Access to a GP Appointment Video Calling with a Clinician NHS111 Call Handlers carrying outbound ‘Touchbase’ calls to vulnerable patients
2015_NHS_111_Engagement_Report__Bucks_Feedback.docx