This section gives the details of the contents of the basic, common and core units of competency required in BAMBOO PRODUCTION NC II. BASIC COMPETENCIES UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE: 500311105 UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. PERFORMANCE REQUIRED REQUIRED CRITERIA ELEMENT KNOWLEDGE SKILLS Italicized terms are elaborated in the Range of Variables Obtain and Specific and relevant Procedure of Gathering of convey information is accessed gathering workplace workplace workplace from appropriate information information skills information sources. Techniques in Sourcing of Effective questioning, gathering information skills active listening and information Sorting of speaking skills are Effective methods of information skills used to gather and conveying Obtaining workplace convey information. information information skills Appropriate medium is Written Conveying used to transfer communication workplace information and ideas methods information skills Appropriate non- verbal Techniques in Gathering and communication is used. conveying providing information Appropriate lines of communication in response to communication with Different modes of workplace supervisors and communication requirements colleagues are Organizational identified and followed. policies Defined workplace Communication procedures for the procedures and location and storage of systems information are used. Technology relevant Personal interaction is to the enterprise and carried out clearly and the individual’s work concisely. responsibilities Participate in Team meetings are Effective Participating skills in workplace attended on time. communication workplace meetings meetings and Own opinions are Different modes of and discussions discussions clearly expressed and communication Following simple of others are Written spoken language listened to without communication Completing work interruption. Organizational related documents Meeting inputs are policies Estimating, consistent with the Communication calculating and meeting purpose and procedures and recording routine established protocols. systems workplace measures
This section gives the details of the contents of the basic, common and core units of competency required in BAMBOO PRODUCTION NC II. BASIC COMPETENCIES UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE: 500311105 UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Obtain and convey workplace information Specific and relevant information is accessed from appropriate sources. Effective questioning, active listening and speaking skills are used to gather and convey information. Appropriate medium is used to transfer information and ideas Appropriate non- verbal communication is used. Appropriate lines of communication with supervisors and colleagues are identified and followed. Defined workplace procedures for the location and storage of information are used. Personal interaction is carried out clearly and concisely. Procedure of gathering workplace information Techniques in gathering information Effective methods of conveying information Written communication methods Techniques in conveying communication Different modes of communication Organizational policies Communication procedures and systems Technology relevant to the enterprise and the individual’s work responsibilities Gathering of workplace information skills Sourcing of information skills Sorting of information skills Obtaining workplace information skills Conveying workplace information skills Gathering and providing information in response to workplace requirements Participate in workplace meetings and discussions Team meetings are attended on time. Own opinions are clearly expressed and of others are listened to without interruption. Meeting inputs are consistent with the meeting purpose and established protocols. Effective communication Different modes of communication Written communication Organizational policies Communication procedures and systems Participating skills in workplace meetings and discussions Following simple spoken language Completing work related documents Estimating, calculating and recording routine workplace measures
TR-BAMBOO%20PRODUCTION%20NC%20II.docx