85 User centric IDC (2014) Cities need to differentiate ICT, services, themselves to attract investment and efficient, productive residents, and this is development and coupled with constrained financial behavioural change resources, fast-growing populations, in government and aging infrastructures, is driving workers, city investment in smart sustainable city businesses, and solutions. Smart sustainable city citizens. solutions leverage ICT not only to deliver higher-quality citizen services more efficiently but also to effect behavioural change in government workers, city businesses, and citizens so that cities can develop more sustainably. 86 User centric It is precisely because of the Policymakers, Ernst & Young importance of cities and the need to business, well-being, (2014) deepen knowledge of urban issues urbanizing. that we undertake the study. The effort to question and understand where cities are and where they are headed benefits all of us in a world urbanizing like never before. This includes the officials and policymakers setting the course, businesses invested in city and the citizens who build their lives in thousands of city neighbourhoods worldwide, rich or poor, picturesque or prosaic.
85 User centric Cities need to differentiate themselves to attract investment and productive residents, and this is coupled with constrained financial resources, fast-growing populations, and aging infrastructures, is driving investment in smart sustainable city solutions. Smart sustainable city solutions leverage ICT not only to deliver higher-quality citizen services more efficiently but also to effect behavioural change in government workers, city businesses, and citizens so that cities can develop more sustainably. ICT, services, efficient, development and behavioural change in government workers, city businesses, and citizens. IDC (2014) 86 User centric It is precisely because of the importance of cities and the need to deepen knowledge of urban issues that we undertake the study. The effort to question and understand where cities are and where they are headed benefits all of us in a world urbanizing like never before. This includes the officials and policymakers setting the course, businesses invested in city and the citizens who build their lives in thousands of city neighbourhoods worldwide, rich or poor, picturesque or prosaic. Policymakers, business, well-being, urbanizing. Ernst & Young (2014)
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