Annex 1 Summary of Stakeholder Identification, categorization and analysis Scale/ Role/contribution to SSC Stakeholder Aims and challenges Potential and constraints rollout sector Municipalities, City Council Local Increase Shrinking Expertise on city Lack of It is a strong driver of SSC. – – – – – efficiency and city administration Public budgets. management. Promote SSC initiatives and – (energetic as coordination. Growing demand In charge of city decide the roadmap to follow – – well as of the voters for services provision. Lack of and specific solutions to be – economic). transparency, professionals implemented. Increase citizen with specific Engage citizens and – – environmental participation. knowledge on communicate them benefits of sustainability SSC. Pressure by SSC. – Aim to give the local, national Constrains in Monitor city services: define – – – best service to and international allocating KPIs and evaluate them. citizens. agreements and budget. To promote SSC services – targets for provision and integrated sustainable management. development National and regional Supralocal Increase Growing demand In charge of Lack of Define policies and legal – – – – – efficiency of the voters for policies that can coordination frameworks that enable SSC governments Public guarantee transparency, directly affect SSC among deployment. security of citizen deployment. ministries. Promoting and managing – resources. participation. To promote the Lack of implementation of "smart – – (natural & Pressure by intensive use of professionals regions". – economic international ICTs facilitating with specific To facilitate ICT technology – resources). agreements and technology knowledge on development and competition. Increase targets for development. SSC. – environmental sustainable sustainability of development and the country. climate change. Aim to give the – best service to all citizens; including and above all ICT technologies.
Annex 1 Summary of Stakeholder Identification, categorization and analysis Stakeholder Scale/ sector Aims and challenges Potential and constraints Role/contribution to SSC rollout Municipalities, City Council and city administration Local Public – Increase efficiency (energetic as well as economic). – Increase environmental sustainability – Aim to give the best service to citizens. – Shrinking budgets. – Growing demand of the voters for transparency, citizen participation. – Pressure by local, national and international agreements and targets for sustainable development – Expertise on city management. – In charge of city services provision. – Lack of coordination. – Lack of professionals with specific knowledge on SSC. – Constrains in allocating budget. – It is a strong driver of SSC. – Promote SSC initiatives and decide the roadmap to follow and specific solutions to be implemented. – Engage citizens and communicate them benefits of SSC. – Monitor city services: define KPIs and evaluate them. – To promote SSC services provision and integrated management. National and regional governments Supralocal Public – Increase efficiency guarantee security of resources. (natural & economic resources). – Increase environmental sustainability of the country. – Aim to give the best service to all citizens; including and above all ICT technologies. – Growing demand of the voters for transparency, citizen participation. – Pressure by international agreements and targets for sustainable development and climate change. – In charge of policies that can directly affect SSC deployment. – To promote the intensive use of ICTs facilitating technology development. – Lack of coordination among ministries. – Lack of professionals with specific knowledge on SSC. – Define policies and legal frameworks that enable SSC deployment. – Promoting and managing implementation of "smart regions". – To facilitate ICT technology development and competition.
web-fg-ssc-0113-r9-SSC-stakeholders.docx