programme of training training courses which will options to support improve their ability to people in emotional identify crisis situations and distress, with mental negotiate the crisis care illness, substance pathway. Specific courses misuse and suicide include Mental Health awareness Awareness, Signs and Symptoms in Safeguarding, joint s136 workshop with Trust, Met Police, DESS and LAS attendance. , Support before Crisis Point 2.1 Develop support for On-going WCCG/WBC People will be protected when their DESS Operational Manager carers in line with commissioning with circumstances make them has met with a group of changes to the Care Carers Providers vulnerable Carers at the Carers Centre. Act This will be repeated in the new year. 2.2 Use MH CRG and On-going Mental Health Clinical Feedback given from patients and The Crisis Concordat Action other available Forums Reference Group public regarding the potential Plan is part of the CCG to ensure that service effectiveness of the crisis Action Workplan and is discussed users and carers are Plan and commissioning decisions. as part of the CRG Agenda. available and contribute in the Local forums identified to support developments of local the achievement of the crisis solutions to support declaration and Action Plan people in crisis 2.3 A single MH March 2015 South West London and Establishment of a helpline which is The Mental Health Support support/crisis line to St Georges NHS well publicised among people with Line is in place. be available 24/7, 7 Trust/NHS Mental Health problems, carers, days a week 365 days Commissioners in South health and social care a year West London professionals, emergency services and the wider public.
programme of training options to support people in emotional distress, with mental illness, substance misuse and suicide awareness training courses which will improve their ability to identify crisis situations and negotiate the crisis care pathway. Specific courses include Mental Health Awareness, Signs and Symptoms in Safeguarding, joint s136 workshop with Trust, Met Police, DESS and LAS attendance. , Support before Crisis Point 2.1 Develop support for carers in line with changes to the Care Act On-going WCCG/WBC commissioning with Carers Providers People will be protected when their circumstances make them vulnerable DESS Operational Manager has met with a group of Carers at the Carers Centre. This will be repeated in the new year. 2.2 Use MH CRG and other available Forums to ensure that service users and carers are available and contribute in the developments of local solutions to support people in crisis On-going Mental Health Clinical Reference Group Feedback given from patients and public regarding the potential effectiveness of the crisis Action Plan and commissioning decisions. Local forums identified to support the achievement of the crisis declaration and Action Plan The Crisis Concordat Action Plan is part of the CCG Workplan and is discussed as part of the CRG Agenda. 2.3 A single MH support/crisis line to be available 24/7, 7 days a week 365 days a year March 2015 South West London and St Georges NHS Trust/NHS Commissioners in South West London Establishment of a helpline which is well publicised among people with Mental Health problems, carers, health and social care professionals, emergency services and the wider public. The Mental Health Support Line is in place.
Wandsworth-Crisis-Concordat-Action-Plan_Wandsworth-version-19-Oct-2015-doc.docx