Results in Brief Executive Summary The Communications Security, Reliability and Interoperability Council’s (CSRIC) mission is to provide recommendations to the FCC to ensure, among other things, optimal security and reliability of communications systems, including telecommunications, media, and public safety. Under current practice, a wireless 9-1-1 call is routed to a Public Safety Answering Point (PSAP) based on the originating cell sector that handles the call. For a variety of reasons, once a 9-1-1 call is routed to a primary PSAP, sometimes the call needs to be re-routed to a different primary PSAP. How 9-1-1 calls are re-routed is often based on Best Practices and Standard Operating Procedures. Best Practices represent voluntary guidance for various communication network and public safety entities and allow each entity some flexibility. In this report Working Group 1 reviews legacy Best Practices and identifies those with continued relevance and modifies some legacy Best Practices to make them relevant in In addition, Working Group 1 today’s environment. has developed a number of new recommendations to optimize the re-routing process. Introduction This final report documents the efforts undertaken by the CSRIC V Working Group 1 with respect to its Task 1 to review existing Best Practices, identify gaps in those Best Practices and make recommendations towards Best Practices that optimize PSAP reroutes. CSRIC Structure Communications Security, Reliability, and Interoperability Council (CSRIC) V CSRIC Steering Committee Chair or Chair or Chair or Chair or Chair of Chair or Chair or Chair or Chair or Co-Chairs: Working Working Working Working Working Group Working Working Group 1 Group 2 Working Group 4A Group 4B 5 Group 6 Group 7 Working Group 3 Group 8 Working Working Working Working Working Working Group Working Working Working Group 1: Group 2: Group 3: Group 4A: Group 4B: 5: Group 6: Group 7: Group 8: Evolving Emergency EAS Submarine Network Cybersecurity Secure Cybersecurity Priority 911 Alerting Cable Timing Information Hardware Workforce Services Services Platforms Resiliency Single Sharing and Software Source Risk Security by – Reduction Design Table 1 - Working Group Structure Working Group 1 Team Members Working Group 1 consists of the members listed below. Name Company
Results in Brief Executive Summary The Communications Security, Reliability and Interoperability Council’s (CSRIC) mission is to provide recommendations to the FCC to ensure, among other things, optimal security and reliability of communications systems, including telecommunications, media, and public safety. Under current practice, a wireless 9-1-1 call is routed to a Public Safety Answering Point (PSAP) based on the originating cell sector that handles the call. For a variety of reasons, once a 9-1-1 call is routed to a primary PSAP, sometimes the call needs to be re-routed to a different primary PSAP. How 9-1-1 calls are re-routed is often based on Best Practices and Standard Operating Procedures. Best Practices represent voluntary guidance for various communication network and public safety entities and allow each entity some flexibility. In this report Working Group 1 reviews legacy Best Practices and identifies those with continued relevance and modifies some legacy Best Practices to make them relevant in today’s environment. In addition, Working Group 1 has developed a number of new recommendations to optimize the re-routing process. Introduction This final report documents the efforts undertaken by the CSRIC V Working Group 1 with respect to its Task 1 to review existing Best Practices, identify gaps in those Best Practices and make recommendations towards Best Practices that optimize PSAP reroutes. CSRIC Structure Communications Security, Reliability, and Interoperability Council (CSRIC) V CSRIC Steering Committee Chair or Co-Chairs: Working Group 1 Chair or Working Group 2 Chair or Working Group 3 Chair or Working Group 4A Chair of Working Group 4B Chair or Working Group 5 Chair or Working Group 6 Chair or Working Group 7 Chair or Working Group 8 Working Group 1: Evolving 911 Services Working Group 2: Emergency Alerting Platforms Working Group 3: EAS Working Group 4A: Submarine Cable Resiliency Working Group 4B: Network Timing Single Source Risk Reduction Working Group 5: Cybersecurity Information Sharing Working Group 6: Secure Hardware and Software – Security by Design Working Group 7: Cybersecurity Workforce Working Group 8: Priority Services Table 1 - Working Group Structure Working Group 1 Team Members Working Group 1 consists of the members listed below. Name Company
WG1_Task1_Final_Report_0316.docx