Willow Green Surgery Online Services Records Access Patient information leaflet ‘It’s your choice’ If you wish to, you can now use the internet to: It will be your responsibility to keep your login book appointments with a GP details and password safe and secure. If you request repeat medications look at test results to save making that know or suspect that your record has been phone call accessed by someone that you have not agreed check to see if prescription requests have should see it, then you should change your been completed password immediately. see and print a list of your vaccinations look at your coded medical record online. If you this for some reason, we can’t do recommend that you contact the practice so The benefit to the patient is clear but it will also that they can remove online access until you release time from answering the phone, about are able to reset your password. results and prescriptions, for the surgery to devote to other areas of patient care. If you print out any information from your I would remind you that the practice policy is record, it is also your responsibility to keep this secure. If you are at all worried about keeping not to chase up non urgent scripts until 48 printed copies safe, we recommend that you do hours from the time of request has elapsed. not make copies at all. You can also still use the telephone or call in to the surgery for any of your these services as well. It’s choice. Being able to see your record online might help you to manage your medical conditions. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care. You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer. The practice has the right to remove online access to services for anyone that doesn’t use them responsibly. Before you apply for online access to your record, there are some other things to consider. Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.
Willow Green Surgery Online Services Records Access Patient information leaflet ‘It’s your choice’ If you wish to, you can now use the internet to: book appointments with a GP request repeat medications look at test results to save making that phone call check to see if prescription requests have been completed see and print a list of your vaccinations look at your coded medical record online. The benefit to the patient is clear but it will also release time from answering the phone, about results and prescriptions, for the surgery to devote to other areas of patient care. I would remind you that the practice policy is not to chase up non urgent scripts until 48 hours from the time of request has elapsed. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice. Being able to see your record online might help you to manage your medical conditions. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care. You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer. The practice has the right to remove online access to services for anyone that doesn’t use them responsibly. It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately. If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password. If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all. Before you apply for online access to your record, there are some other things to consider. Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.
WGS%202017%20PatientOnline-Records_access-Patient_information_leaflet[1].docx