timeliness of outputs area The focus is on Judgement is required Creatively deals with Initiates improvements Assesses and responds Innovative thinking is Innovation and maintaining existing to solve problems problems within the to procedures within to policy and process an inherent feature of Originality systems and processes arising in own work work area the work area changes in the work the job program area Identifies Defines the opportunities to Takes initiative to Identifies and applies appropriate improve own recommend improved developments within methodology in the efficiency and processes in immediate professional field to analysis of policy or suggests these to work area problem solving research options supervisor within the work area Communication 1.1B 2.1B 2.2B 3.1B 3.2B 4.1B Provides and receives Explains rules, Conducts formal May lead a team Plan, lead and Conveys specialist routine information procedures and community through activities facilitate consultative concepts and policies operational policies to information sessions including individual processes in a range of to clients, staff and Communication is individual clients or and consultative and team performance settings involving stakeholders mainly focused on colleagues process involving management and more difficult or routine issues that Prepares reports, briefs small groups or development sensitive issues may require an Presents routine and correspondence on participates in a understanding of the information to small Explains concepts and Prepares complex complex issues that similar process in operational context groups and provides policies to clients, operational reports impact at program or larger groups feedback to stakeholders and staff requiring in-depth organisational level organisation Uses persuasion skills factual analysis Plans, leads and Develops and in dealing with an Draft routine internal facilitates information implements individual client, reports and sessions and operational colleague, service correspondence consultative processes communication and provider or the like in a range of settings consultation strategies Liaises with on specific projects stakeholders, clients Prepares briefs on and external providers sensitive issues for Applies negotiation of goods and services consideration of others persuasion and motivation skills to Suggests alternative Draft public manage staff and approaches to clients or communication
timeliness of outputs area Innovation and Originality The focus is on maintaining existing systems and processes Identifies opportunities to improve own efficiency and suggests these to supervisor Judgement is required to solve problems arising in own work program Takes initiative to recommend improved processes in immediate work area Creatively deals with problems within the work area Initiates improvements to procedures within the work area Assesses and responds to policy and process changes in the work area Identifies and applies developments within professional field to problem solving within the work area Innovative thinking is an inherent feature of the job Defines the appropriate methodology in the analysis of policy or research options Communication 1.1B 2.1B 2.2B 3.1B 3.2B 4.1B Provides and receives routine information Communication is mainly focused on routine issues that may require an understanding of the operational context Explains rules, procedures and operational policies to individual clients or colleagues Presents routine information to small groups and provides feedback to organisation Draft routine internal reports and correspondence Liaises with stakeholders, clients and external providers of goods and services Suggests alternative approaches to clients or Conducts formal community information sessions and consultative process involving small groups or participates in a similar process in larger groups Uses persuasion skills in dealing with an individual client, colleague, service provider or the like May lead a team through activities including individual and team performance management and development Explains concepts and policies to clients, stakeholders and staff Plans, leads and facilitates information sessions and consultative processes in a range of settings Prepares briefs on sensitive issues for consideration of others Draft public communication Plan, lead and facilitate consultative processes in a range of settings involving more difficult or sensitive issues Prepares complex operational reports requiring in-depth factual analysis Conveys specialist concepts and policies to clients, staff and stakeholders Prepares reports, briefs and correspondence on complex issues that impact at program or organisational level Develops and implements operational communication and consultation strategies on specific projects Applies negotiation persuasion and motivation skills to manage staff and
VPS-Enterprise-Agt-2016.docx