interest and skill assessments, and provision of available at WSO or through occupational and training occupational and training information that inform the community that meet information? current trends in the job market. their career planning needs. Career planning efforts will align with LMI and local Customer will receive LMI Are WSO staff skilled in providing sector strategies. information to support career LMI information to support career C5 planning efforts and be planning? connected with local sector How might we connect customers strategies if appropriate. to local sector strategies? Centers will provide career planning workshops and/or Customers will have a variety What are our career planning individual assistance. of career planning workshops workshops? available to participate in. Are they relevant to the current C6 Customers may also receive market? individual career planning How do we provide individual services. career planning services? One outcome of career planning is an Individual Customer participates in Are WSO staff trained on IEP Employment Plan (IEP). It will include training options career planning with WSO development? C7 research (ETPL, CIS content, QualityInfo.org, and LMI), staff. next steps for training, and resources; and will be used as Customer receives IEP. a tool in job search efforts. Staff will teach customers the job search Customers learn how to use Are staff knowledgeable about them with tools and knowledge so they are current methods and current work search strategies equipped to search for jobs in today’s market using the strategies to search for work. that include social media, online C8 most thorough methods and strategies available, and networking in job boards, including: social media, online job boards, and hidden and non-traditional job networking in hidden and non-traditional job markets. markets? Staff will assist with application processes and Customers will receive Are WSO staff trained to develop documentation— résumés, cover letters, employment support with completing resumes with customers? applications, and effective interviewing techniques. résumés, cover Do staff know when to assist applications, customers completing job letters, and employment C9 applications? applications. Does the center have information Customers will learn how to regarding effective interview apply effective interviewing techniques? techniques.
interest and skill assessments, and provision of occupational and training information that inform current trends in the job market. available at WSO or through the community that meet their career planning needs. occupational and training information? C5 Career planning efforts will align with LMI and local sector strategies. Customer will receive LMI information to support career planning efforts and be connected with local sector strategies if appropriate. Are WSO staff skilled in providing LMI information to support career planning? How might we connect customers to local sector strategies? C6 Centers will provide career planning workshops and/or individual assistance. Customers will have a variety of career planning workshops available to participate in. Customers may also receive individual career planning services. What are our career planning workshops? Are they relevant to the current market? How do we provide individual career planning services? C7 One outcome of career planning is an Individual Employment Plan (IEP). It will include training options research (ETPL, CIS content, QualityInfo.org, and LMI), next steps for training, and resources; and will be used as a tool in job search efforts. Customer participates in career planning with WSO staff. Customer receives IEP. Are WSO staff trained on IEP development? C8 Staff will teach customers the job search them with tools and knowledge so they are equipped to search for jobs in today’s market using the most thorough methods and strategies available, including: social media, online job boards, and networking in hidden and non-traditional job markets. Customers learn how to use current methods and strategies to search for work. Are staff knowledgeable about current work search strategies that include social media, online job boards, and networking in hidden and non-traditional job markets? C9 Staff will assist with application processes and documentation— résumés, cover letters, employment applications, and effective interviewing techniques. Customers will receive support with completing applications, résumés, cover letters, and employment applications. Customers will learn how to apply effective interviewing techniques. Are WSO staff trained to develop resumes with customers? Do staff know when to assist customers completing job applications? Does the center have information regarding effective interview techniques?
wso_standards_checklist_for_wso_centers_-_final_5-15-15.docx