professionals who are appropriately trained, supervised and supported. 3.2 St. March 2016 WCCG Commissioners/ Dedicated areas within St. Georges St Hospital has a George’s hospital George’s to have a dedicated St. Georges Hospital FT Hospital which are designed to dedicated area for Mental area for mental health facilitate a calm environment while Health clients presenting in assessments which also meeting the standards for the A&E. These arrangements reflect the needs of safe delivery of care to be discussed in the Crisis people experiencing a Concordat. CCG mental health crisis. Commissioner and DESS Operational Manager to meet with Psychiatric Liaison Consultant to discuss developing a written protocol between Wands AMHP Service and Liaison Psychiatry and for area’s future development within the service. This to take place in January 2016. 3.3 Systems to be in place October 2015 South West London and Care plans identify triggers and The Liaison Psychiatric to ensure that people St Georges NHS Trust treatment options to avoid Dept. at St Georges who regularly present inappropriate A&E attendances (or) Hospital has identified the to emergency divert/transfer people from A&E in a 10 most frequent attenders departments in crisis timely manner into appropriate at A&E. A decision will be are identified and their services. taken as to the most care plans appropriate response to be appropriately reviewed taken frequent attenders – group, care plans for each person etc. Currently an alert flashes when there record is accessed.
professionals who are appropriately trained, supervised and supported. 3.2 St. George’s hospital to have a dedicated area for mental health assessments which reflect the needs of people experiencing a mental health crisis. March 2016 WCCG Commissioners/ St. Georges Hospital FT Dedicated areas within St. Georges Hospital which are designed to facilitate a calm environment while also meeting the standards for the safe delivery of care St George’s Hospital has a dedicated area for Mental Health clients presenting in A&E. These arrangements to be discussed in the Crisis Concordat. CCG Commissioner and DESS Operational Manager to meet with Psychiatric Liaison Consultant to discuss developing a written protocol between Wands AMHP Service and Liaison Psychiatry and area’s for future development within the service. This to take place in January 2016. 3.3 Systems to be in place to ensure that people who regularly present to emergency departments in crisis are identified and their care plans appropriately reviewed October 2015 South West London and St Georges NHS Trust Care plans identify triggers and treatment options to avoid inappropriate A&E attendances (or) divert/transfer people from A&E in a timely manner into appropriate services. The Liaison Psychiatric Dept. at St Georges Hospital has identified the 10 most frequent attenders at A&E. A decision will be taken as to the most appropriate response to be taken – frequent attenders group, care plans for each person etc. Currently an alert flashes when there record is accessed.
Wandsworth-Crisis-Concordat-Action-Plan_Wandsworth-version-19-Oct-2015-doc.docx