Glossary, continued. STRATEGIC CHALLENGES. Those pressures that exert a decisive influence on your likelihood of organization’s future success. These challenges are frequently driven by your anticipated competitive position in the organization’s future relative to other providers of similar products. STRATEGIC OBJECTIVES. The aims or responses that your organization articulates to address major change or improvement, competitiveness or social issues, and business advantages. See also action plans. SYSTEMATIC. Well-ordered, repeatable, and exhibiting the use of data and information so that learning is possible. Numerical information that shows the direction and rate of change of your results or the TRENDS. organization’s consistency of its performance over time. The guiding principles and behaviors that embody how your organization and its people are expected to VALUES. operate. VISION. Your desired future state. organization’s VOICE OF THE CUSTOMER. Your process for capturing customer-related information. WORK PROCESSES. Your most important internal value-creation processes. organization’s WORK SYSTEMS. How your work is accomplished, consisting of the internal work processes and organization’s external resources you need to develop and produce products, deliver them to your customers, and succeed in your marketplace. WORKFORCE. All people actively supervised by your organization and involved in accomplishing your organization’s work, including paid employees (e.g., permanent, part-time, temporary, and telecommuting employees, as well as contract employees supervised by your organization) and volunteers, as appropriate. WORKFORCE CAPABILITY. Your ability to accomplish its work processes through its organization’s people’s knowledge, skills, abilities, and competencies. WORKFORCE CAPACITY. Your ability to ensure sufficient staffing levels to accomplish its work organization’s processes and deliver your products to customers, including the ability to meet seasonal or varying demand levels. WORKFORCE ENGAGEMENT. The extent of workforce and intellectual commitment to members’ emotional accomplishing your work, mission, and vision. organization’s
Glossary, continued. STRATEGIC CHALLENGES. Those pressures that exert a decisive influence on your organization’s likelihood of future success. These challenges are frequently driven by your organization’s anticipated competitive position in the future relative to other providers of similar products. STRATEGIC OBJECTIVES. The aims or responses that your organization articulates to address major change or improvement, competitiveness or social issues, and business advantages. See also action plans. SYSTEMATIC. Well-ordered, repeatable, and exhibiting the use of data and information so that learning is possible. TRENDS. Numerical information that shows the direction and rate of change of your organization’s results or the consistency of its performance over time. VALUES. The guiding principles and behaviors that embody how your organization and its people are expected to operate. VISION. Your organization’s desired future state. VOICE OF THE CUSTOMER. Your process for capturing customer-related information. WORK PROCESSES. Your organization’s most important internal value-creation processes. WORK SYSTEMS. How your organization’s work is accomplished, consisting of the internal work processes and external resources you need to develop and produce products, deliver them to your customers, and succeed in your marketplace. WORKFORCE. All people actively supervised by your organization and involved in accomplishing your organization’s work, including paid employees (e.g., permanent, part-time, temporary, and telecommuting employees, as well as contract employees supervised by your organization) and volunteers, as appropriate. WORKFORCE CAPABILITY. Your organization’s ability to accomplish its work processes through its people’s knowledge, skills, abilities, and competencies. WORKFORCE CAPACITY. Your organization’s ability to ensure sufficient staffing levels to accomplish its work processes and deliver your products to customers, including the ability to meet seasonal or varying demand levels. WORKFORCE ENGAGEMENT. The extent of workforce members’ emotional and intellectual commitment to accomplishing your organization’s work, mission, and vision.
WI-Challenger-Criteria-Application-Forms_-Instructions2017_2018_-Updated-July-2018.docx