You can choose to manage a waitlist in the provider portal If you have current availability for a particular don’t service you can choose to accept the referral to your waitlist Accepting services pending When you have accepted the referral it will appear in your services ‘Accepting pending’ tab Service delivery information must be updated on client record within 14 days Services in place The in place all the services being ‘Services tab’ show delivered for your outlet This is where previously accepted referrals can be found Slide 32 Managing referrals Referrals for service are for individual services Providers will either receive referrals electronically or via a referral code Each provider outlet requires at least one person with the assigned role of Team Leader Team Leaders are responsible for managing referrals for service: Accepting; Accepting to waitlist; Rejecting referrals; and Revoking referrals after acceptance Slide 33 Updating client service information Once service referrals are accepted and a ‘Service has been entered, the client will be start date’ with your outlet and you can add and ‘commenced’
You can choose to manage a waitlist in the provider portal If you don’t have current availability for a particular service you can choose to accept the referral to your waitlist Accepting services pending When you have accepted the referral it will appear in your ‘Accepting services pending’ tab Service delivery information must be updated on client record within 14 days Services in place The ‘Services in place tab’ show all the services being delivered for your outlet This is where previously accepted referrals can be found Slide 32 Managing referrals Referrals for service are for individual services Providers will either receive referrals electronically or via a referral code Each provider outlet requires at least one person with the assigned role of Team Leader Team Leaders are responsible for managing referrals for service: Accepting; Accepting to waitlist; Rejecting referrals; and Revoking referrals after acceptance Slide 33 Updating client service information Once service referrals are accepted and a ‘Service start date’ has been entered, the client will be ‘commenced’ with your outlet and you can add and
wa_hacc_transition_roadshow_-_my_aged_care_presentation_-_text_only.docx