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JACKSON, P. 1995. Sacred Hoops: Spiritual Lessons of a Hardwood Warrior. : Hyperion. NANUS, B. and S. M. DOBBS. 1999. Leaders Who Make a Difference. : Jossey-Bass Publishers. TERRY, RW. 1993. Authentic Leadership. : Jossey-Bass. WHEATLEY, M.J. 1999, Leadership and the New Science 2nd Ed. : Berrett-Koehler Publishers. 9. Conflict Management ALINSKY, S.D. 1971. for Radicals. : Random House. AXELROD, R. 1984. The Evolution of Cooperation. NY: Basic Books. CAVAIOLA, A.A. & N.J. LAVENDER. 2000. Toxic Coworkers: How to Deal with Dysfunctional People on the Job. Oakland, CA: New Harbinger Pubs. SCHELLING, T.C. 1980. The Strategy of Conflict. Cambridge, MA: Harvard University Press SINGER, L.R. 1990. Settling Disputes: Conflict Resolution in Business, Families, and the Legal System. Boulder, CO: Westview Press. URY, W. 1993. Getting Past No: Negotiating Your Way from Confrontation to Cooperation, Rev. ed. : Bantam Books. 10. Mastering Change AUTRY, J.A. and S. MITCHELL. 1988. Real Power: Business Lessons from the Tao Te Ching. : Riverhead Books. BENDER, T. 1978. Community and Social Change in . , : Press. BRIDGES, W. 1980. Transitions: Making Sense of Life’s Changes. Reading, MA: FULGHUM, R. 1993. From Beginning to End: The Rituals of our Lives. NY: Villard Books. WATZLAWICK, P., WEAKLAND, C.E., & FISCH, R. 1974. Change: Principles of Problem Formation and Problem Resolution. NY: W.W. Norton
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