what the support is there for as the support planning integral to self directed support (Duffy at al 2010) and person-centred planning was not widely done in the early stages of direct payments. However, this is intended to be significantly altered with the development of self-assessment and support planning (Duffy et al 2010). Georgia identifies herself as the boss, but one who is not getting the ‘service’ she wants from her personal assistants and has been unable to negotiate and manage her personal assistant to come on time. Georgia’s support needs related to her learning difficulty and the support she might need to help manage these relationships appears to have been removed from the equation. Joanne highlights the tight boundaries and critical gaps in support, within the work of the Independent Living Scheme: I do feel they need more support to be employers. I feel, because we are not deemed to be the employer we can’t get involved too much in that side of things. I feel it does need somebody who can do that little bit more for them who’s quite neutral still about it, we do get involved probably as well, but not as much as we are not supposed to. Our remit is not to get involved as much... Some employers felt more confident about their role as employer and all the responsibility that accompanies this. Ali speaks about his sense of responsibility to his personal assistants: I think respect is the most important thing as well because it’s a thing. I think it’s very much a 1:1 thing because they are working with me and I’m their boss basically so if anything goes wrong they come to me to say look this isn’t working or whatever and then if we can’t solve it together then we involve the ILS [Independent Living Service]. Knowing where to go for help and working together to resolve problems is clearly a good approach for Ali to take when managing his personal assistants. Similarly, Benji’s personal assistant talks of how Benji helps her to understand what he would like her to do: …[…]… [H]e will say yes he will just tell me, but he is very nice about the way, you know he will ask, he won’t tell me to do stuff, he will say
what the support is there for as the support planning integral to self directed support (Duffy at al 2010) and person-centred planning was not widely done in the early stages of direct payments. However, this is intended to be significantly altered with the development of self-assessment and support planning (Duffy et al 2010). Georgia identifies herself as the boss, but one who is not getting the ‘service’ she wants from her personal assistants and has been unable to negotiate and manage her personal assistant to come on time. Georgia’s support needs related to her learning difficulty and the support she might need to help manage these relationships appears to have been removed from the equation. Joanne highlights the tight boundaries and critical gaps in support, within the work of the Independent Living Scheme: I do feel they need more support to be employers. I feel, because we are not deemed to be the employer we can’t get involved too much in that side of things. I feel it does need somebody who can do that little bit more for them who’s quite neutral still about it, we do get involved probably as well, but not as much as we are not supposed to. Our remit is not to get involved as much... Some employers felt more confident about their role as employer and all the responsibility that accompanies this. Ali speaks about his sense of responsibility to his personal assistants: I think respect is the most important thing as well because it’s a thing. I think it’s very much a 1:1 thing because they are working with me and I’m their boss basically so if anything goes wrong they come to me to say look this isn’t working or whatever and then if we can’t solve it together then we involve the ILS [Independent Living Service]. Knowing where to go for help and working together to resolve problems is clearly a good approach for Ali to take when managing his personal assistants. Similarly, Benji’s personal assistant talks of how Benji helps her to understand what he would like her to do: [H]e will say yes …[…]… he will just tell me, but he is very nice about the way, you know he will ask, he won’t tell me to do stuff, he will say
White_Rose_final_changing_relations.docx