Define a distinct Call Director Portal instance for each access point. Each Call Director Portal instance has a distinct phone number and distinct attributes (for example, scope is limited to Group). Assign the Alternate Numbers to a Call Director Portal instance and define an access number for each access point. In this case, all access points share the same Call Director Portal instance configuration. For more information regarding the configuration and use of Call Director Portal instances, see the sections below. Configuration Call Director Portal Site Feature – The Call Director Portal Site Feature is available to configure in the Business Portal under: Service > Sites > Feature Settings > Call Director Multiple Call Director Portals can be created under a Site. Each of these Call Director Portals has its own Profile and Settings pages. To create a Call Director Portal click ‘Add’ Enter the required details and select a Directory Number to assign to the Call Director Portal. This will be the number that Users will dial to access the Call Director Portal to make calls or use Call Move from their Call Director Locations. Select whether the Portal will be available to the whole Customer or just the Site by selecting or Group respectively. ‘Can Be Used By’ Enterprise Call Director User Feature – The Call Director User Feature is available to configure in the Business Portal under: Employees > Feature Settings > Call Director
Define a distinct Call Director Portal instance for each access point. Each Call Director Portal instance has a distinct phone number and distinct attributes (for example, scope is limited to Group). Assign the Alternate Numbers to a Call Director Portal instance and define an access number for each access point. In this case, all access points share the same Call Director Portal instance configuration. For more information regarding the configuration and use of Call Director Portal instances, see the sections below. Configuration Call Director Portal – Site Feature The Call Director Portal Site Feature is available to configure in the Business Portal under: Service > Sites > Feature Settings > Call Director Multiple Call Director Portals can be created under a Site. Each of these Call Director Portals has its own Profile and Settings pages. To create a Call Director Portal click ‘Add’ Enter the required details and select a Directory Number to assign to the Call Director Portal. This will be the number that Users will dial to access the Call Director Portal to make calls or use Call Move from their Call Director Locations. Select whether the Portal will be available to the whole Customer or just the Site by selecting ‘Can Be Used By’ Enterprise or Group respectively. Call Director – User Feature The Call Director User Feature is available to configure in the Business Portal under: Employees > Feature Settings > Call Director
WHC_Site_Features_Guide-WHC_3.0_v5.docx