26 evaluative Evaluations are produced Updated: 1 At least six 2012/13: Eight evaluations information is available to senior in line with the Evaluation country evaluations completed in the biennium. management, program Policy and Evaluation portfolio completed managers and Member States Section Procedures evaluation in the biennium In 2012: Country portfolio for decision making Manual. was evaluation (Kenya) was finalized, almost and validation report of the PPR completed 2010/11 (in collaboration with (draft final Audit Section) as well as four report Development Agenda project received) evaluations were produced / presented to CDIP who agreed with / acted on the main recommendations. In 2013: two evaluation reports were completed. All evaluation work was done according to principles and procedures of the policy, strategy and manual. 27 Effective, efficient, quality and Percentage of Madrid Rates at end 10% improvement Madrid Romarin available on customer-oriented support Romarin in electronic 2011 over baseline time 100% (2012) – services both to internal clients format on time This service was discontinued in and to external stakeholders early 2012. (human resources, IT, conference, language, procurement, travel, printing and publication, premises management)
26 evaluative information is available to senior management, program managers and Member States for decision making Evaluations are produced in line with the Evaluation Policy and Evaluation Section Procedures Manual. Updated: 1 country portfolio evaluation was almost completed (draft final report received) At least six evaluations completed in the biennium 2012/13: Eight evaluations completed in the biennium. In 2012: Country portfolio evaluation (Kenya) was finalized, and validation report of the PPR 2010/11 (in collaboration with Audit Section) as well as four Development Agenda project evaluations were produced / presented to CDIP who agreed with / acted on the main recommendations. In 2013: two evaluation reports were completed. All evaluation work was done according to principles and procedures of the policy, strategy and manual. 27 Effective, efficient, quality and customer-oriented support services both to internal clients and to external stakeholders (human resources, IT, conference, language, procurement, travel, printing and publication, premises management) Percentage of Madrid Romarin in electronic format on time Rates at end 2011 10% improvement over baseline Madrid Romarin available on time – 100% (2012) This service was discontinued in early 2012.
wo_pbc_22_9.docx