Non-compliance This section reports on instances of non-compliance with applying VGPB supply policies in 2016–17. It relates to non-compliance with the VGPB supply policy framework, for example, failing to publish a procurement activity plan online, or not having the requisite components of the governance structure such as a CPO or internal procurement unit (IPU) Chair. It does not cover internal matters of non-compliance. Organisations also report on steps taken to resolve in this instance and in future. There were two instances of non-compliance reported in 2016–17, as listed in Table 21. Table : Non-compliance in 2016–17 Department Number Instance of Actions taken to resolve Actions taken to improve compliance instance of in future Premier and 2 No IPU Chair at As part of the When complete, the Procurement Cabinet 30 June 2017 Procurement Transformation Project will Transformation Project, recommend actions to improve DPC is reviewing compliance. governance processes, Procurement is being governed including reporting through the CPO office and as required, escalated to Executive Director, Corporate, DPC. Machinery of government changes announced in April 2017 affected the IPU governance committee, with members being transferred to other entities across Government. Complaints As part of the DPC will communicate availability of register not Procurement the complaints register and the implemented Transformation Project, probity protocols to all DPC staff via DPC is finalising the staff induction and online resources. register, policy and communication materials. DPC engaged probity services to develop a protocol to ensure that suppliers have an alternate channel to discuss concerns or complaints. Total 2 Complaints Organisations have a complaints management system that sets out the process and procedures for addressing complaints by suppliers. CPOs are responsible for their organisation’s complaints management process. The VGPB defines a complaint as an issue or concern expressed by a supplier in relation to the process and probity applied by an organisation when carrying out a procurement activity. In 2016–17, organisations reported five complaints related to procurement activity, as shown in Table 22. This compares to three complaints in 2015–16, six complaints in 2014–15 and three complaints in 2013–14.
Non-compliance This section reports on instances of non-compliance with applying VGPB supply policies in 2016–17. It relates to non-compliance with the VGPB supply policy framework, for example, failing to publish a procurement activity plan online, or not having the requisite components of the governance structure such as a CPO or internal procurement unit (IPU) Chair. It does not cover internal matters of non-compliance. Organisations also report on steps taken to resolve in this instance and in future. There were two instances of non-compliance reported in 2016–17, as listed in Table 21. Table : Non-compliance in 2016–17 Department Number Instance of Actions taken to resolve instance of Actions taken to improve compliance in future Premier and Cabinet 2 No IPU Chair at 30 June 2017 As part of the Procurement Transformation Project, DPC is reviewing governance processes, including reporting When complete, the Procurement Transformation Project will recommend actions to improve compliance. Procurement is being governed through the CPO office and as required, escalated to Executive Director, Corporate, DPC. Machinery of government changes announced in April 2017 affected the IPU governance committee, with members being transferred to other entities across Government. Complaints register not implemented As part of the Procurement Transformation Project, DPC is finalising the register, policy and communication materials. DPC engaged probity services to develop a protocol to ensure that suppliers have an alternate channel to discuss concerns or complaints. DPC will communicate availability of the complaints register and the probity protocols to all DPC staff via staff induction and online resources. Total 2 Complaints Organisations have a complaints management system that sets out the process and procedures for addressing complaints by suppliers. CPOs are responsible for their organisation’s complaints management process. The VGPB defines a complaint as an issue or concern expressed by a supplier in relation to the process and probity applied by an organisation when carrying out a procurement activity. In 2016–17, organisations reported five complaints related to procurement activity, as shown in Table 22. This compares to three complaints in 2015–16, six complaints in 2014–15 and three complaints in 2013–14.
VGPB-Annual-Report-2016-2017-Final.docx