10 Final MCMS Vendor Proposed Deployment and Cutover Plan 12 Vendor Proposed Value Vendor Proposed Add Deliverables ** All Documents are maintained with updates and revisions as required. The Vendor will present documentation content outline for WIMSA review and approval for agreed upon document formats and content prior to deliverable creation and submission. Section 4 Quality Standards – The Acceptable Quality Level (AQL) rating matrix below will be used to periodically evaluate Vendor performance. Any ratings below Satisfactory will require a corrective action plan by Vendor. Acceptable Quality Level (AQL) Ratings Performance Unsatisfactory Marginal Satisfactory Very Good Exceptional Standard (Red) (Yellow) (Green) (Purple) (Dark-Blue) Category Schedule Does not meet the Does not meet Meets delivery Meets delivery Delivery is delivery the delivery schedule(s). schedule(s). ahead of schedule(s) and schedule(s) and Some early schedule(s) did not coordinate coordinated with deliveries to and/or many with WIMSA for WIMSA for an early deliveries WIMSA’s an extension or extension or benefit. to WIMSA’s exception OR exception. benefit. – – does not make final delivery. Deliverables or Deliverables, Deliverables or Deliverables or Deliverables or Quality of Deliverable or services are Work Products services meet all services meet services exceed unacceptable. or services meet contract all contract all contract Service They do not meet contract requirements requirements requirements contract requirements with only minor with no with no requirements, after WIMSA revisions. revisions revisions even with intervention and required. required. WIMSA guidance. intervention and guidance.
10 Final MCMS Deployment and Cutover Plan Vendor Proposed 12 Vendor Proposed Value Add Deliverables Vendor Proposed ** All Documents are maintained with updates and revisions as required. The Vendor will present documentation content outline for WIMSA review and approval for agreed upon document formats and content prior to deliverable creation and submission. Section 4 – Quality Standards The Acceptable Quality Level (AQL) rating matrix below will be used to periodically evaluate Vendor performance. Any ratings below Satisfactory will require a corrective action plan by Vendor. Performance Standard Category Acceptable Quality Level (AQL) Ratings Unsatisfactory (Red) Marginal (Yellow) Satisfactory (Green) Very Good (Purple) Exceptional (Dark-Blue) Schedule Does not meet the delivery schedule(s) and did not coordinate with WIMSA for an extension or exception – OR – does not make final delivery. Does not meet the delivery schedule(s) and coordinated with WIMSA for an extension or exception. Meets delivery schedule(s). Meets delivery schedule(s). Some early deliveries to WIMSA’s benefit. Delivery is ahead of schedule(s) and/or many early deliveries to WIMSA’s benefit. Quality of Deliverable or Service Deliverables or services are unacceptable. They do not meet contract requirements, even with WIMSA intervention and guidance. Deliverables, Work Products or services meet contract requirements after WIMSA intervention and guidance. Deliverables or services meet all contract requirements with only minor revisions. Deliverables or services meet all contract requirements with no revisions required. Deliverables or services exceed all contract requirements with no revisions required.
wimsa-rfp-2018-final-003.docx