12 Accessible Formats 12.(1) Except as otherwise provided, every obligated Determine what accessible Complete January 1, 2016 & Communication organization shall upon request provide or arrange formats and communication Supports for the provision of accessible formats and options (verbal/written) will be communication supports for persons with available. Determine how long it disabilities, will take to provide these a) in a timely manner that takes into account the formats (within 24 hours would accessibility needs due to disability; and be timely). Ensure staff know person‘s b) at a cost that is no more than the regular cost there will be no costs charged to other persons. associated. (or charge reasonable costs to outsiders) WMG Integrated Accessibility Standard Regulation and WMG Customer Service Policy 12 12.(2) The obligated organization shall consult with Ensure staff know how to Complete January 1, 2016 the person making the request in determining the offer/determine options (larger suitability of an accessible format or communication font, different colours, read it support. out loud, etc.,) WMG Training Program developed and available 12 12.(3) Every obligated organization shall notify the Post on website Complete January 1, 2016 public about the availability of accessible formats and communication supports. 14 Accessible 14.(2) Designated public sector organizations and New web site is being N/A January 1, 2021 or Websites & Web large organizations shall make their internet developed and when launched before with WCAG Content websites and web content conform with the World in 2015, will comply with WCAG 2.0 Level A, if new Wide Web Consortium Web Content Accessibility 2.0 Level A requirements site developed or Guidelines (WCAG)2.0, initially at Level A and more than 50% increasing to Level AA, and shall do so in Continuous improvements in content changed on accordance with the schedule set out in this section. technology and web services existing site. will aid in meeting legislated requirements by 2021
12 Accessible Formats & Communication Supports 12.(1) Except as otherwise provided, every obligated organization shall upon request provide or arrange for the provision of accessible formats and communication supports for persons with disabilities, a) in a timely manner that takes into account the person‘s accessibility needs due to disability; and b) at a cost that is no more than the regular cost charged to other persons. Determine what accessible formats and communication options (verbal/written) will be available. Determine how long it will take to provide these formats (within 24 hours would be timely). Ensure staff know there will be no costs associated. (or charge reasonable costs to outsiders) WMG Integrated Accessibility Standard Regulation and WMG Customer Service Policy Complete January 1, 2016 12 12.(2) The obligated organization shall consult with the person making the request in determining the suitability of an accessible format or communication support. Ensure staff know how to offer/determine options (larger font, different colours, read it out loud, etc.,) WMG Training Program developed and available Complete January 1, 2016 12 12.(3) Every obligated organization shall notify the public about the availability of accessible formats and communication supports. Post on website Complete January 1, 2016 14 Accessible Websites & Web Content 14.(2) Designated public sector organizations and large organizations shall make their internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG)2.0, initially at Level A and increasing to Level AA, and shall do so in accordance with the schedule set out in this section. New web site is being developed and when launched in 2015, will comply with WCAG 2.0 Level A requirements Continuous improvements in technology and web services will aid in meeting legislated requirements by 2021 N/A January 1, 2021 or before with WCAG 2.0 Level A, if new site developed or more than 50% content changed on existing site.
WMG-Accessibility-Plan-December-2015.docx