Grade 5 Roles at this level will provide specialist technical support to one or more areas, and may be responsible for managing aspects of a technical service (e.g. within a workshop/technical facility/laboratory). Role holders will either be highly skilled in their specialist area/field, providing technical/scientific advice and input based on their considerable knowledge, or will line manage a team of specialised technical staff. Personal initiative and judgement will be required to resolve more involved/complex problems independently without direct technical back up, and they will be expected to make a significant contribution to the work of the wider team. Role holders will monitor, review and act accordingly to improve service/operational delivery of own area of responsibility. The role requires an appreciation of wider University issues and their potential impact on the role/team. Grade 6 Roles at this level will manage/lead a technical service within a School/Unit or, as a senior technical adviser, will provide a highly specialist support service. Extensive knowledge and expertise in relation to their work area will be required, together with a well developed understanding of wider University issues, policies and HE matters which relate to/impact on the role. Role holders will require well developed analytical and technical problem solving capabilities, and will provide specialist/technical advice and recommendations to support informed decision making. They will monitor, review and act accordingly to improve service delivery within their area of responsibility. ELEMENT 1 - COMMUNICATION Grade 5 Communicates orally and in writing to staff at various levels, students and others (both internal and external to the University) Communicates routine technical, specialist or professional information on a daily basis, both orally and in writing Communicates information with clarity and accuracy Demonstrates tact and diplomacy when dealing with sensitive or confidential matters. Grade 6 Communicates non-routine specialist or professional information, requiring analysis and synthesis, both orally and in writing. Such communication regularly influences others’ thinking and requires the role holder to negotiate with various parties Regularly communicates information to groups of individuals internal, and occasionally external, to the team Contributes to the drafting of reports and papers for consideration by local and/or institutional committees. ELEMENT 2 TEAMWORK & MOTIVATION – Grade 5 Works with colleagues to meet team objectives/deadlines Supports less experienced colleagues as required Acts as the main of contact for a particular process, system or procedure as required
Grade 5 Roles at this level will provide specialist technical support to one or more areas, and may be responsible for managing aspects of a technical service (e.g. within a workshop/technical facility/laboratory). Role holders will either be highly skilled in their specialist area/field, providing technical/scientific advice and input based on their considerable knowledge, or will line manage a team of specialised technical staff. Personal initiative and judgement will be required to resolve more involved/complex problems independently without direct technical back up, and they will be expected to make a significant contribution to the work of the wider team. Role holders will monitor, review and act accordingly to improve service/operational delivery of own area of responsibility. The role requires an appreciation of wider University issues and their potential impact on the role/team. Grade 6 Roles at this level will manage/lead a technical service within a School/Unit or, as a senior technical adviser, will provide a highly specialist support service. Extensive knowledge and expertise in relation to their work area will be required, together with a well developed understanding of wider University issues, policies and HE matters which relate to/impact on the role. Role holders will require well developed analytical and technical problem solving capabilities, and will provide specialist/technical advice and recommendations to support informed decision making. They will monitor, review and act accordingly to improve service delivery within their area of responsibility. ELEMENT 1 - COMMUNICATION Grade 5 Communicates orally and in writing to staff at various levels, students and others (both internal and external to the University) Communicates routine technical, specialist or professional information on a daily basis, both orally and in writing Communicates information with clarity and accuracy Demonstrates tact and diplomacy when dealing with sensitive or confidential matters. Grade 6 Communicates non-routine specialist or professional information, requiring analysis and synthesis, both orally and in writing. Such communication regularly influences others’ thinking and requires the role holder to negotiate with various parties Regularly communicates information to groups of individuals internal, and occasionally external, to the team Contributes to the drafting of reports and papers for consideration by local and/or institutional committees. ELEMENT 2 – TEAMWORK & MOTIVATION Grade 5 Works with colleagues to meet team objectives/deadlines Supports less experienced colleagues as required Acts as the main of contact for a particular process, system or procedure as required
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