TERMS & CONDITIONS OF BOOKING A DEBRA UK HOLIDAY HOME POLICY STATEMENT DEBRA is committed to providing a fair and accessible booking procedure for the allocation of DEBRA UK holiday homes to all DEBRA members. Bookings for the UK holiday home are subject to booking terms & conditions which must be read and understood before a booking is made. PURPOSE OF THIS POLICY To provide a transparent outline of the terms, conditions and procedure for booking a stay in a DEBRA holiday home whilst promoting high standards and adhering to regulations including health, safety and holiday park rules which will ultimately ensure the best experience is offered to our members. To ensure fair and appropriate expenditure of DEBRA funds; the holiday homes are heavily subsidised for members. SCOPE This policy applies to all DEBRA members and any other authorised users of DEBRA holiday homes. Information within this document will act as guidance to all members wishing to book a holiday home. OBJECTIVE DEBRA aims to provide holidays in the DEBRA holiday homes to enrich the lives of members living with EB through a fair, clear, timely and consistent approach. POLICY DETAILS 1. Who can use the holiday homes? 1.1 The DEBRA holiday homes are primarily for the use of individuals and families living directly with EB who are members of DEBRA. However the holiday homes can also be used during low season by those DEBRA members not living with EB. Booking details for members not living with EB can be found in section 16 below. 1.2 DEBRA reserves the right to refuse any booking that in the charity’s opinion may be unsuitable, before or after booking confirmation has been made, either by reasons of numbers, composition, false declaration or the omission of a declaration of information that the charity deems makes the booking to be unsuitable. Any refund will be at DEBRA’s discretion. 2. Booking terms 2.1 Each Booking Form must name all persons who will be present throughout the duration of the holiday. 2.2 During peak periods (see website for dates), bookings must include at least one person who has EB and who is a current member of DEBRA (exceptions may be made for bereaved
TERMS & CONDITIONS OF BOOKING A DEBRA UK HOLIDAY HOME POLICY STATEMENT DEBRA is committed to providing a fair and accessible booking procedure for the allocation of DEBRA UK holiday homes to all DEBRA members. Bookings for the UK holiday home are subject to booking terms & conditions which must be read and understood before a booking is made. PURPOSE OF THIS POLICY To provide a transparent outline of the terms, conditions and procedure for booking a stay in a DEBRA holiday home whilst promoting high standards and adhering to regulations including health, safety and holiday park rules which will ultimately ensure the best experience is offered to our members. To ensure fair and appropriate expenditure of DEBRA funds; the holiday homes are heavily subsidised for members. SCOPE This policy applies to all DEBRA members and any other authorised users of DEBRA holiday homes. Information within this document will act as guidance to all members wishing to book a holiday home. OBJECTIVE DEBRA aims to provide holidays in the DEBRA holiday homes to enrich the lives of members living with EB through a fair, clear, timely and consistent approach. POLICY DETAILS 1. Who can use the holiday homes? 1.1 The DEBRA holiday homes are primarily for the use of individuals and families living directly with EB who are members of DEBRA. However the holiday homes can also be used during low season by those DEBRA members not living with EB. Booking details for members not living with EB can be found in section 16 below. 1.2 DEBRA reserves the right to refuse any booking that in the charity’s opinion may be unsuitable, before or after booking confirmation has been made, either by reasons of numbers, composition, false declaration or the omission of a declaration of information that the charity deems makes the booking to be unsuitable. Any refund will be at DEBRA’s discretion. 2. Booking terms 2.1 Each Booking Form must name all persons who will be present throughout the duration of the holiday. 2.2 During peak periods (see website for dates), bookings must include at least one person who has EB and who is a current member of DEBRA (exceptions may be made for bereaved
T_CsHolidayHomes2018.docx