Completed The Commission provided – advice on a standard customer contract and approved a customer charter published by Jacana Energy, post-structural separation of Power and Water. The standard customer contract separates the sale of electricity provisions from the supply of electricity provisions and establishes a triangular contracting structure between Power and Water Networks, Jacana Energy, and the end customer. Similar contracting structures exist in other jurisdictions including the NEM. The Commission will continue to provide advice on further refinement of the contracts as Jacana Energy and Power and Water further develop their individual customer contracts. Ongoing The Commission reviewed the – general exemption for small scale renewable embedded generation. Ongoing The Commission prepared draft – Compliance Framework and Reporting Guidelines to supplement its Statement of Approach on Compliance, and commenced consultation with stakeholders in July 2015. To investigate and help resolve complaints Completed The Commission finalised its – relating to the conduct or operations of investigation of two complaints lodged by licensed entities under relevant industry large commercial customers against a regulation Acts. licensed entity that had been ongoing from 2013-14. Providing information to customers and Ongoing The Commission continues to – market participants on declared regulated place emphasis on public consultation and industries in the Territory including the undertakes reviews and determinations in a electricity, and sewerage industries and transparent manner. regulatory arrangements. The Commission responds to queries from customers and the community and provides information on the role of the Commission, the Territory electricity market, water and sewerage industries, and regulatory arrangements. To advise the Minister on any matter referred Completed The Commission conducted a – by the Minister. review and provided advice to the Minister in 2015 upon request by the Minister.
Completed – The Commission provided advice on a standard customer contract and approved a customer charter published by Jacana Energy, post-structural separation of Power and Water. The standard customer contract separates the sale of electricity provisions from the supply of electricity provisions and establishes a triangular contracting structure between Power and Water Networks, Jacana Energy, and the end customer. Similar contracting structures exist in other jurisdictions including the NEM. The Commission will continue to provide advice on further refinement of the contracts as Jacana Energy and Power and Water further develop their individual customer contracts. Ongoing – The Commission reviewed the general exemption for small scale renewable embedded generation. Ongoing – The Commission prepared draft Compliance Framework and Reporting Guidelines to supplement its Statement of Approach on Compliance, and commenced consultation with stakeholders in July 2015. To investigate and help resolve complaints relating to the conduct or operations of licensed entities under relevant industry regulation Acts. Completed – The Commission finalised its investigation of two complaints lodged by large commercial customers against a licensed entity that had been ongoing from 2013-14. Providing information to customers and market participants on declared regulated industries in the Territory including the electricity, and sewerage industries and regulatory arrangements. Ongoing – The Commission continues to place emphasis on public consultation and undertakes reviews and determinations in a transparent manner. The Commission responds to queries from customers and the community and provides information on the role of the Commission, the Territory electricity market, water and sewerage industries, and regulatory arrangements. To advise the Minister on any matter referred by the Minister. Completed – The Commission conducted a review and provided advice to the Minister in 2015 upon request by the Minister.
UC-AR-1415.docx