YOUR ACTION NEEDED — BILLING FOR YOUR BENEFITS COVERAGE Paying for your coverage USG policy requires that premiums be paid by direct debit. Please provide your banking information for direct debit no later than WHY CAN’T MY November 30. DIRECT DEBIT INFORMATION BE You will continue to receive monthly paper bills TRANSFERRED in the mail until you provide the banking AUTOMATICALLY information needed for direct debit. TO THE It’s easy to set up direct debit NEW SYSTEM? Even if you previously Just follow these simple steps: enrolled for direct debit payments for your USG 1. Go to connect-benefits.usg.edu. On the benefits coverage, USG Faculty & Staff Portal home page, click banking the Manage My Benefits USG Retirees — regulations require that link. you provide your banking 2. This will take you to the secure Log On page. information again On your first visit, remember to click the New in order to continue link to create your own personal user ID User automatic payments and password. by direct debit. 3. Click the tab at the top of Health & Insurance the page, then click Learn About and select Billings and Payments. 4. Follow the steps to set up direct debit billing. Need help? Contact the OneUSG Connect Benefits – Call Center at 1-844-5-USGBEN 3 (1-844-587-4236). Expert representatives are available 8 a.m. to 5 p.m. Eastern time, Monday through Friday.
YOUR ACTION NEEDED — BILLING FOR YOUR BENEFITS COVERAGE Paying for your coverage USG policy requires that premiums be paid by direct debit. Please provide your banking information for direct debit no later than November 30. You will continue to receive monthly paper bills in the mail until you provide the banking information needed for direct debit. It’s easy to set up direct debit Just follow these simple steps: 1. Go to connect-benefits.usg.edu. On the USG Faculty & Staff Portal home page, click the Manage My Benefits — USG Retirees link. 2. This will take you to the secure Log On page. On your first visit, remember to click the New User link to create your own personal user ID and password. 3. Click the Health & Insurance tab at the top of the page, then click Learn About and select Billings and Payments. 4. Follow the steps to set up direct debit billing. Need help? Contact the OneUSG Connect – Benefits Call Center at 1-844-5-USGBEN (1-844-587-4236). Expert representatives are available 8 a.m. to 5 p.m. Eastern time, Monday through Friday. WHY CAN’T MY DIRECT DEBIT INFORMATION BE TRANSFERRED AUTOMATICALLY TO THE NEW SYSTEM? Even if you previously enrolled for direct debit payments for your USG benefits coverage, banking regulations require that you provide your banking information again in order to continue automatic payments by direct debit. 3
USG_Retiree%20Mailer_6_26_17.docx