Dashboard is not Engage with GPs to Acute admission ID2 Reduce accessed by GP highlight the patient (from A&E) data admissions to Practices and experience benefits to from July 2010 to acute hospitals thus the reducing non elective June 2011, to that are information is not admissions and comparatively discharged under acted upon. highlighting self care analyse post go 24hours benefits. live from July 2011 to June Ensure strong messages 2012. of the benefits of the UCCD are used when engaging with GPs. Ensure training is undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. ID3 Reduce number Dashboard is not Ensure strong messages Identify if this accessed by GP of the benefits of the information can of "touch points" Practices and UCCD are used when be mined from to reach thus the engaging with GPs. GP systems or appropriate care information is not current PCT point acted upon. Ensure training is systems. undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. ID4 Increased Dashboard is not Engage with GPs to Urgent Care accessed by GP highlight the patient admission data timeliness of GP Practices and experience benefits to from July 2010 to interventions on thus the reducing their attendances June 2011, to patient care information is not at UC. comparatively acted upon. analyse post go Ensure strong messages live from July of the benefits of the 2011 to June UCCD are used when 2012. engaging with GPs. Ensure training is undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. Mitigation of Disbenefits
ID2 Reduce admissions to acute hospitals that are discharged under 24hours Dashboard is not accessed by GP Practices and thus the information is not acted upon. Engage with GPs to highlight the patient experience benefits to reducing non elective admissions and highlighting self care benefits. Ensure strong messages of the benefits of the UCCD are used when engaging with GPs. Ensure training is undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. Acute admission (from A&E) data from July 2010 to June 2011, to comparatively analyse post go live from July 2011 to June 2012. ID3 Reduce number of "touch points" to reach appropriate care point Dashboard is not accessed by GP Practices and thus the information is not acted upon. Ensure strong messages of the benefits of the UCCD are used when engaging with GPs. Ensure training is undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. Identify if this information can be mined from GP systems or current PCT systems. ID4 Increased timeliness of GP interventions on patient care Dashboard is not accessed by GP Practices and thus the information is not acted upon. Engage with GPs to highlight the patient experience benefits to reducing their attendances at UC. Ensure strong messages of the benefits of the UCCD are used when engaging with GPs. Ensure training is undertaken with all GPs within the roll out area. Produce a user guide to ensure GPs are supported in us the of the dashboard. Urgent Care admission data from July 2010 to June 2011, to comparatively analyse post go live from July 2011 to June 2012. Mitigation of Disbenefits
UCCD%20Benefit%20Realisation%20Plan.docx