Appendix 2 - PEST/LE Model PEST/LE Model for Workforce Planning Political Issues Economic Issues Accountability Pay Transparency Skill shortages Equal opportunity Economic development plans Diversity Cost of living Best value Housing costs Partnership working Corporate risk E-government Public/private finance Social Issues Technological Issues Changing customer expectations Innovation new equipment, new – and needs techniques, new methodologies More sophisticated market Information technology Changing demographics Communications Changing employee expectations Improved transport/increased and need e.g. work/life balance mobility Inequalities and deprivation New ways of working Qualifications, skills and competencies Flexible working opportunities Legislation Environmental Issues Service obligations Increased awareness and expectations Employment legislation Local markets Human Rights Act Stricter controls Environmental legislation Pressure groups European directives
Appendix 2 - PEST/LE Model PEST/LE Model for Workforce Planning Political Issues Economic Issues Accountability Transparency Equal opportunity Diversity Best value Partnership working E-government Public/private finance Pay Skill shortages Economic development plans Cost of living Housing costs Corporate risk Social Issues Technological Issues Changing customer expectations and needs More sophisticated market Changing demographics Changing employee expectations and need e.g. work/life balance Inequalities and deprivation Qualifications, skills and competencies Flexible working opportunities Innovation – new equipment, new techniques, new methodologies Information technology Communications Improved transport/increased mobility New ways of working Legislation Environmental Issues Service obligations Employment legislation Human Rights Act Environmental legislation European directives Increased awareness and expectations Local markets Stricter controls Pressure groups
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