Information provision Information provision refers to the provision of information to customers across all aspects of water efficiency that is given passively i.e. without interaction or feedback. It is sometimes used on its own but most frequently in conjunction with other behaviour change approaches such as retrofitting or water metering /price signals. Of the papers reviewed six only had information provision, with the other 16 all linked to other intervention components. The types of information provided ranged from leaflets explaining how to fit water saving devices to accompany water saving kits, adverts for roadshows to promote water saving activities, information on websites around how to save water with associated branding, feedback on consumption via emails/letters, smart meters and eco-labelling. Figure 8 gives an example from the Essex and Suffolk Water Website. Box 1 presents a list of Top Tips for water saving and energy use (Energy Saving Trust and Waterwise, 2011). Figure 9 is an example of a flier given out to invite people to a Day” to raise awareness of “Water water efficiency and Box 2 gives an example of feedback and awareness-raising information provided by the water company to customers to encourage behaviour change. Figure 8: Information from Essex and Suffolk Water website - water saving tips Box 1: Top Tip list from EU life project Change the head If a four person family replaces their inefficient shower head with a high flow rate to a water efficient one they could save around £50 off their gas bills and around £75 off their water bills if they have a water meter each year. That’s a total saving of £125. Snub the tub If everybody in a four person family replaces one bath a week with a 5 minute shower they can save up to £10 a year on energy and up to £25 on water bills if they had a water meter. Fill `em up! Make sure that your dishwashers and washing machines are full before putting them on and always use the most water and energy efficient settings. When it's time to replace your appliance, look for Energy Saving Recommended logo. Products with this logo will save both energy and water. Suds law Using a bowl to wash up twice a day rather than leaving the hot tap running could save around £25 a year on a household's gas bill and around £25 on your water bill if you have a water meter.
Information provision Information provision refers to the provision of information to customers across all aspects of water efficiency that is given passively i.e. without interaction or feedback. It is sometimes used on its own but most frequently in conjunction with other behaviour change approaches such as retrofitting or water metering /price signals. Of the papers reviewed six only had information provision, with the other 16 all linked to other intervention components. The types of information provided ranged from leaflets explaining how to fit water saving devices to accompany water saving kits, adverts for roadshows to promote water saving activities, information on websites around how to save water with associated branding, feedback on consumption via emails/letters, smart meters and eco-labelling. Figure 8 gives an example from the Essex and Suffolk Water Website. Box 1 presents a list of Top Tips for water saving and energy use (Energy Saving Trust and Waterwise, 2011). Figure 9 is an example of a flier given out to invite people to a “Water Day” to raise awareness of water efficiency and Box 2 gives an example of feedback and awareness-raising information provided by the water company to customers to encourage behaviour change. Figure 8: Information from Essex and Suffolk Water website - water saving tips Box 1: Top Tip list from EU life project Change the head If a four person family replaces their inefficient shower head with a high flow rate to a water efficient one they could save around £50 off their gas bills and around £75 off their water bills if they have a water meter each year. That’s a total saving of £125. Snub the tub If everybody in a four person family replaces one bath a week with a 5 minute shower they can save up to £10 a year on energy and up to £25 on water bills if they had a water meter. Fill `em up! Make sure that your dishwashers and washing machines are full before putting them on and always use the most water and energy efficient settings. When it's time to replace your appliance, look for Energy Saving Recommended logo. Products with this logo will save both energy and water. Suds law Using a bowl to wash up twice a day rather than leaving the hot tap running could save around £25 a year on a household's gas bill and around £25 on your water bill if you have a water meter.
WT1562p8-Water-Efficiency-and-Behaviour-Change-REA-FINAL.docx