Wasn’t made to fee like ‘moaning’ patient. Ward 32 Day staff work hard Night staff not as Yes and do a good job. efficient. Ward 32 Explain procedures. Could patients be Yes Yes The staff all work Carry out medical asked to reduce the well together as a procedures. Manage use of their own team and clearly wards. Carry out mobile phones. In have a very ward transfers. many instances dedicated ward instead of resting sister who leads by and relaxing, example and patients are using motivates the team. their phones, The staff make a making themselves point of anxious about understanding the home like and needs of individual reducing the peace patients. and quiet for others around them. Some patients are making one call after another. ACTION Ward 32 Day staff – just the Night staff could be Yes Wish I had a list of best and very kind a little bit more names to give and helpful. compassionate. praise to so many! Margaret Clothier deserves a medal. Ward 32 Everything. Nothing I can think Yes Yes I was aware of the of on my stay, but if likelihood of I had been quinzes when I admitted sooner it visited my GP on
Wasn’t made to fee like ‘moaning’ patient. Ward 32 Day staff work hard and do a good job. Night staff not as efficient. Yes Ward 32 Explain procedures. Carry out medical procedures. Manage wards. Carry out ward transfers. Could patients be asked to reduce the use of their own mobile phones. In many instances instead of resting and relaxing, patients are using their phones, making themselves anxious about home like and reducing the peace and quiet for others around them. Some patients are making one call after another. ACTION Yes Yes The staff all work well together as a team and clearly have a very dedicated ward sister who leads by example and motivates the team. The staff make a point of understanding the needs of individual patients. Ward 32 Day staff – just the best and very kind and helpful. Margaret Clothier deserves a medal. Night staff could be a little bit more compassionate. Yes Wish I had a list of names to give praise to so many! Ward 32 Everything. Nothing I can think of on my stay, but if I had been admitted sooner it Yes Yes I was aware of the likelihood of quinzes when I visited my GP on
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