STRATEGIC OUTCOME 3: VICTIMS AND SURVIVORS, AND THOSE MOST IN NEED, ARE HELPED AND CARED FOR (PfG Outcomes 4, 7, 8 & 9) REF Key Actions Outputs Outcomes How will this be measured? How Target date frequently will this be measured? 15 Ensure access and - Engagement with the - Greater sense of - Quarterly / Six monthly support Quarterly / Six March 2019 availability of Welfare Department for responsibility and visits. monthly Advice: 2,400 Communities (DfC) independence in - Quarterly Feedback Reports. Quarterly interventions, and assistance for individual addressing practical - Case Studies / Surveys. & Monthly monitor the impact of victims and survivors needs. - 1.1 interviews. on Welfare Reform transitioning to Personal - Focus groups. victims and survivors. Independence Payment - Increased access to - Number of PIP claims progressed (PIP). benefits and support. with VSS support. - 12 organisations deliver - Improved Financial services to assist victims Support. and survivors make sense of what they are entitled to as well as provide support and guidance during changes implemented through welfare reform. 16 Provide Self Directed Assistance Payments to 5,798 individuals. - Payments delivered by -Improved Financial - Number of payments issued. One-off event June 2018 30 June 2018 Support. - Greater sense of - Number of complaints received. Monthly March 2019 responsibility and - Front line delivery activity call – independence in handling, drop-ins.
STRATEGIC OUTCOME 3: VICTIMS AND SURVIVORS, AND THOSE MOST IN NEED, ARE HELPED AND CARED FOR (PfG Outcomes 4, 7, 8 & 9) REF Key Actions Outputs Outcomes How will this be measured? How frequently will this be measured? Target date 15 Ensure access and availability of Welfare Advice: 2,400 interventions, and monitor the impact of Welfare Reform on victims and survivors. - Engagement with the Department for Communities (DfC) assistance for individual victims and survivors transitioning to Personal Independence Payment (PIP). - 12 organisations deliver services to assist victims and survivors make sense of what they are entitled to as well as provide support and guidance during changes implemented through welfare reform. - Greater sense of responsibility and independence in addressing practical needs. - Increased access to benefits and support. - Improved Financial Support. - Quarterly / Six monthly support visits. - Quarterly Feedback Reports. - Case Studies / Surveys. - 1.1 interviews. - Focus groups. - Number of PIP claims progressed with VSS support. Quarterly / Six monthly Quarterly & Monthly March 2019 16 Provide Self Directed Assistance Payments to 5,798 individuals. - Payments delivered by 30 June 2018 -Improved Financial Support. - Greater sense of responsibility and independence in - Number of payments issued. - Number of complaints received. - Front line delivery activity – call handling, drop-ins. One-off event Monthly June 2018 March 2019
VSS-Corporate-Plan-2018-2021-FINAL.docx