10.15 11.05 Topic 1: Professional Behaviour 50 min – Activity 3: Flashcards: Tour Guide Do’s and Don’ts Activity 4: Develop a Code of Conduct 11.05 12.00 Topic 2: Responsible Tourism 60 min – 37 - 75 Activity 5: Community Case Studies 12.00 - 1300 Lunch Break 13.00 14.00 Topic 3: Research Skills 45 min (plus – some extra catch 76 - 88 up time) Activity 6: Talking & Listening 14.00 15.00 4: Tour Guide Ethics 60 min – 89 - 103 Activity 7: Ethical Situation case studies Activity 8: Lao Royal Family 15.00 15.15 Break – 15.15 16.20 5: Brand Representation 45 min (plus – some extra catch 104 - 124 up time) Activity 9: Brand Styles 16.20 16.30 Closure: 15 min – 125 - 131 Assignment discussion Course Introduction Time: 50 min Training instructions: Course Introduction Slides: 1 - 9 Teaching Methods Time and Resources Introductions Time: 20 min (allow each participant 1 minute to introduce Introduce yourself and your guiding credentials themselves) This Explain how you are there to help guides improve their skills to help – should therefore take and support them to become excellent at their jobs up to 20 min. Invite them to introduce themselves: Name Brief guiding experience Their hopes from the course Their fears about the course
10.15 – 11.05 Topic 1: Professional Behaviour Activity 3: Flashcards: Tour Guide Do’s and Don’ts Activity 4: Develop a Code of Conduct 50 min 11.05 – 12.00 Topic 2: Responsible Tourism 37 - 75 Activity 5: Community Case Studies 60 min 12.00 - 1300 Lunch Break 13.00 – 14.00 Topic 3: Research Skills 76 - 88 Activity 6: Talking & Listening 45 min (plus some extra catch up time) 14.00 – 15.00 4: Tour Guide Ethics 89 - 103 Activity 7: Ethical Situation case studies Activity 8: Lao Royal Family 60 min 15.00 – 15.15 Break 15.15 – 16.20 5: Brand Representation 104 - 124 Activity 9: Brand Styles 45 min (plus some extra catch up time) 16.20 – 16.30 Closure: 125 - 131 Assignment discussion 15 min Course Introduction Training instructions: Course Introduction Time: 50 min Slides: 1 - 9 Teaching Methods Time and Resources Introductions Introduce yourself and your guiding credentials Explain how you are there to help guides improve their skills – to help and support them to become excellent at their jobs Invite them to introduce themselves: Name Brief guiding experience Their hopes from the course Their fears about the course Time: 20 min (allow each participant 1 minute to introduce themselves) This should therefore take up to 20 min.
Trainer_Guide_Mod_1_Final.docx