Coordinate selection and evaluation of devices Provide communications to management and workers Develop and/or coordinate PSRS training program Oversee PSRS monitoring, evaluation and recommendations Develop reports to management for quality improvement Other Roles and Responsibilities may include: PSRS committee or working group coordinate PSRS activities – Purchasing Security responder – Risk Management advisor – Emergency Management advisor, cross referencing of PSRS into Emergency Measures and Response – Occupational Health and Safety advisor, compliance with legislation – Switchboard PSRS responder – Information Technology (IT) PSRS technological advisor, software/hardware management – External Provider/Operator PSRS dispatcher – Other Responders e.g., response teams, police PROCEDURES Considerations: Procedures describe how the policy will be put into action who will do what, what steps they — need to take, and which documents or resources they will use. Consider adding decision trees, algorithms and step-by-step checklists to help users visualize the process as appropriate for the workplace. Tracking and analyzing data is instrumental in evaluating the effectiveness of the procedures and identifying potential improvements. Ensure that procedures include daily or every-shift testing of alarm systems, along with documentation of all charging / changing of batteries (including expected battery life). Sample Procedure Topics Administration PSRS and Devices Oversight Outline how the PSRS administrator or lead will provide oversight and the activities involved Summoning immediate Assistance Outline when the procedures for immediate is required e.g., when workplace “summoning assistance” violence occurs or is likely to occur or another emergency Describe the steps to follow at your organization e.g., code white, emergency measures Cross reference if this is located in another policy e.g., workplace violence or emergency measures PSRS Device Needs Assessment, Selection and Evaluation Outline oversight processes e.g., administrator, PSRS committee and stakeholders Outline the organizations processes for conducting a PSRS needs assessment Outline processes for selection and evaluation of devices e.g., conduct needs assessment and summary; research devices and conduct device trials; conduct SWOT analysis on selected devices; develop recommendations; and outline approval process. (Refer to Appendices C, D, E, F) Other as required. Inventory and Maintenance of Devices
Coordinate selection and evaluation of devices Provide communications to management and workers Develop and/or coordinate PSRS training program Oversee PSRS monitoring, evaluation and recommendations Develop reports to management for quality improvement Other Roles and Responsibilities may include: PSRS committee or working group – coordinate PSRS activities Purchasing Security – responder Risk Management – advisor Emergency Management – advisor, cross referencing of PSRS into Emergency Measures and Response Occupational Health and Safety – advisor, compliance with legislation Switchboard – PSRS responder Information Technology (IT) – PSRS technological advisor, software/hardware management External Provider/Operator – PSRS dispatcher Other Responders e.g., response teams, police PROCEDURES Considerations: Procedures describe how the policy will be put into action — who will do what, what steps they need to take, and which documents or resources they will use. Consider adding decision trees, algorithms and step-by-step checklists to help users visualize the process as appropriate for the workplace. Tracking and analyzing data is instrumental in evaluating the effectiveness of the procedures and identifying potential improvements. Ensure that procedures include daily or every-shift testing of alarm systems, along with documentation of all charging / changing of batteries (including expected battery life). Sample Procedure Topics Administration PSRS and Devices Oversight Outline how the PSRS administrator or lead will provide oversight and the activities involved Summoning immediate Assistance Outline when the procedures for “summoning immediate assistance” is required e.g., when workplace violence occurs or is likely to occur or another emergency Describe the steps to follow at your organization e.g., code white, emergency measures Cross reference if this is located in another policy e.g., workplace violence or emergency measures PSRS Device Needs Assessment, Selection and Evaluation Outline oversight processes e.g., administrator, PSRS committee and stakeholders Outline the organizations processes for conducting a PSRS needs assessment Outline processes for selection and evaluation of devices e.g., conduct needs assessment and summary; research devices and conduct device trials; conduct SWOT analysis on selected devices; develop recommendations; and outline approval process. (Refer to Appendices C, D, E, F) Other as required. Inventory and Maintenance of Devices
VWVTLKEN1117-Appendix-G-PSRS-Policy-and-Procedure-Guideline-1-1.docx