What is is that individual coaches, facilitators and consultants are influenced by their own background knowledge and skills and the language they use may be interpreted somewhat differently depending upon their influences and the expectations of the client group. This can create confusion if not clearly explained. Understanding the potential meanings of this range of approaches enables me to be more precise about articulating what I am doing when I am coaching a team and how it may incorporate other approaches such as skills of facilitation or ideas of team process consultation, enabling me to develop my ideas with others. Table 6.1 Team based interventions: A continuum of approaches Team Purpose of the Role of Time frame of intervention intervention consultant intervention Team Goal setting Provide external Typically one off building Relational facilitation for a particular interventions Role clarity team focus area. focussed on Problem solving Consultant as expert current team context e.g start up phase Team Problem solving Guiding a process towards Typically one off facilitation Decision making a particular team outcome. interventions Collaboration Consultant as expert in a focussed on through dialogue particular process. team processes Team Helping the client to Supports the team to Process of process perceive, explore issues, diagnose collaborative consultation understand and act problems, and identify problem solving upon processes actions. Will confront over time that within their behaviours that appear at expands to environment such odds with stated goals. include as decision-making, Consultant has expertise boundaries of communication and in organisational the team and problem solving. processes. wider system.
What is is that individual coaches, facilitators and consultants are influenced by their own background knowledge and skills and the language they use may be interpreted somewhat differently depending upon their influences and the expectations of the client group. This can create confusion if not clearly explained. Understanding the potential meanings of this range of approaches enables me to be more precise about articulating what I am doing when I am coaching a team and how it may incorporate other approaches such as skills of facilitation or ideas of team process consultation, enabling me to develop my ideas with others. Table 6.1 Team based interventions: A continuum of approaches Team intervention Purpose of the intervention Role of consultant Time frame of intervention Team building Goal setting Relational Role clarity Problem solving Provide external facilitation for a particular team focus area. Consultant as expert Typically one off interventions focussed on current team context e.g start up phase Team facilitation Problem solving Decision making Collaboration through dialogue Guiding a process towards a particular team outcome. Consultant as expert in a particular process. Typically one off interventions focussed on team processes Team process consultation Helping the client to perceive, understand and act upon processes within their environment such as decision-making, communication and problem solving. Supports the team to explore issues, diagnose problems, and identify actions. Will confront behaviours that appear at odds with stated goals. Consultant has expertise in organisational processes. Process of collaborative problem solving over time that expands to include boundaries of the team and wider system.
UFHRD%20Conference%20Paper%202016%20FINAL.docx