disseminated to individual Team member’s expectation team members duties and indicators responsibilities Defining performance expectations criteria Supervise team Monitoring of Understanding Monitoring performance performance takes place monitoring of work skills against defined How to undertake Setting performance criteria corrective action priorities and/or assignment Understanding Evaluating instructions and corrective feedback and performance action taken if required procedure Informal/ formal 4.2 Team members are Feedback reporting counseling provided with feedback, procedure skills positive support and Methods of monitoring advice on strategies to performance overcome any deficiencies Team member’s 4.3 Performance issues which duties and cannot be rectified or responsibilities addressed within the team Monitoring team are referenced to operation to ensure appropriate personnel client needs and according to employer satisfaction policy 4.4 Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction 4.5 Team operations are monitored to ensure that employer/client needs and requirements are met 4.6 Follow-up communication is provided on all issues affecting the team 4.7 All relevant documentation is completed in accordance with company procedures OF VARIABLES VARIABLE RANGE Work requirements Client Profile Assignment instructions
disseminated to individual team members Team member’s duties and responsibilities Defining performance expectations criteria expectation indicators Supervise team performance Monitoring of performance takes place against defined performance criteria and/or assignment instructions and corrective action taken if required 4.2 Team members are provided with feedback, positive support and advice on strategies to overcome any deficiencies 4.3 Performance issues which cannot be rectified or addressed within the team are referenced to appropriate personnel according to employer policy 4.4 Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction 4.5 Team operations are monitored to ensure that employer/client needs and requirements are met 4.6 Follow-up communication is provided on all issues affecting the team 4.7 All relevant documentation is completed in accordance with company procedures Understanding monitoring of work How to undertake corrective action Understanding feedback and procedure Feedback reporting procedure Methods of monitoring performance Team member’s duties and responsibilities Monitoring team operation to ensure client needs and satisfaction Monitoring skills Setting priorities Evaluating performance Informal/ formal counseling skills OF VARIABLES VARIABLE RANGE Work requirements Client Profile Assignment instructions
TR%20-%20Web%20Development%20NC%20III.docx