If a message is required with your request, type it in the message box underneath. Note: not all practices switch this feature on, so there may not be a message box. Then click request”. “Submit Note: when you’ve confirmed a request, you can’t cancel or change it from Patient Access, so check your request carefully before submitting it, otherwise you’ll need to contact the practice directly if you need to make any changes. When you go back to the homepage, under prescriptions’, you’ll see that each ‘Repeat medication you requested has a status beside it: If the status is this means that your request has been sent to the ‘Requested’, practice and is waiting for the practice to take action. If the status is this means that the practice has accepted your request, ‘Accepted’, but you might need to wait another two working days before you can collect your prescription. Note: different practices have different waiting times, so contact your practice if you need more information. If the status is this means that the practice can’t give you the requested ‘Rejected’, medication. Contact your practice for more information. How to view your medical record 1) On the homepage, under record”, click on my medical record”. “Medical “View
If a message is required with your request, type it in the message box underneath. Note: not all practices switch this feature on, so there may not be a message box. Then click “Submit request”. Note: when you’ve confirmed a request, you can’t cancel or change it from Patient Access, so check your request carefully before submitting it, otherwise you’ll need to contact the practice directly if you need to make any changes. When you go back to the homepage, under ‘Repeat prescriptions’, you’ll see that each medication you requested has a status beside it: If the status is ‘Requested’, this means that your request has been sent to the practice and is waiting for the practice to take action. If the status is ‘Accepted’, this means that the practice has accepted your request, but you might need to wait another two working days before you can collect your prescription. Note: different practices have different waiting times, so contact your practice if you need more information. If the status is ‘Rejected’, this means that the practice can’t give you the requested medication. Contact your practice for more information. How to view your medical record 1) On the homepage, under “Medical record”, click on “View my medical record”.
Using%20Patient%20Access.docx