VRS Curriculum Video Vignettes Topics and Links Vignette Links Topics Features YouTube Links # Password for all: VRSCurriculum Set One Straightforward Vignette #1 Call to doctor’s office Female, Caucasian (6:42) IVR* System Vignette #2 Apple tech support Male, Asian (9:28) Vignette #3 Divorce attorney Female, Caucasian (17:13) Upset caller Vignette #4 Car insurance IVR* Phone system (9:49) Female, Caucasian Mobile caller, Vignette #5 Travel agent Picture occasionally pixelated, (8:50) Female, Asian Mobile call to Mobile caller, clear picture Vignette #6 appliance delivery Male, Hispanic/Latino (5:23) Deaf Vignette #7 Interpreting agency Female, Hispanic/Latino (13:48) Two callers Vignette #8 Craig’s List apartment Males, Caucasian and (8:45) Black/African American *IVR = Interactive Voice Response VRS Curriculum Video Vignettes Topics and Links
VRS Curriculum Video Vignettes Topics and Links Vignette # Topics Features YouTube Links Links Password for all: VRSCurriculum Set One Vignette #1 (6:42) Call to doctor’s office Straightforward Female, Caucasian Vignette #2 (9:28) Apple tech support IVR* System Male, Asian Vignette #3 (17:13) Divorce attorney Female, Caucasian Vignette #4 (9:49) Car insurance Upset caller IVR* Phone system Female, Caucasian Vignette #5 (8:50) Travel agent Mobile caller, Picture occasionally pixelated, Female, Asian Vignette #6 (5:23) Mobile call to appliance delivery Mobile caller, clear picture Male, Hispanic/Latino Vignette #7 (13:48) Interpreting agency Deaf Female, Hispanic/Latino Vignette #8 (8:45) Craig’s List apartment Two callers Males, Caucasian and Black/African American *IVR = Interactive Voice Response VRS Curriculum Video Vignettes Topics and Links
VideoLinks.docx