Expanding the team to provide the SwD with an account manager the account – SBR account manager assists in the transition from ELS and can assist with: manager On-boarding conformance testing and white listing arrangements – – Danielle Welsh Production verification testing (PVT) process Incident support backlog of old incidents, release schedule of fixes – and a process in place to make sure it doesn’t happen again – production support. Looking at what sort of reporting can be provided Joe’s secondment to has been extended to March 2016 SIPO team Bernadette is leaving the team at the end of October 2015 update Lesley – 27th October experience workshop in Sydney SwD, if anyone has a burning Slevin – – desire to attend, please let SIPO know Working with our partners 2020 forum – Maximise the time and make it effective day 2 of this workshop proved that this – may not be the best use of time.
SBR account manager arrangements – Danielle Welsh Expanding the team to provide the SwD with an account manager – the account manager assists in the transition from ELS and can assist with: On-boarding – conformance testing and white listing Production verification testing (PVT) process Incident support – backlog of old incidents, release schedule of fixes and a process in place to make sure it doesn’t happen again – production support. Looking at what sort of reporting can be provided SIPO team update – Lesley Slevin Joe’s secondment to has been extended to March 2016 Bernadette is leaving the team at the end of October 2015 27th October – experience workshop in Sydney – SwD, if anyone has a burning desire to attend, please let SIPO know Working with our partners – 2020 forum Maximise the time and make it effective – day 2 of this workshop proved that this may not be the best use of time.
20151015_ATO_SwD_event_-_services_for_tax_practitioners_key_messages_Final.docx