care must be West London and St care from primary care and appropriately Georges NHS managed with clear Trust/Primary care criteria for entry and Fast-track access back to specialist discharge from acute care for people who may need this care in the future Integration of care ensuring that a pathway of services is organised around the patient 4.4 Joined up care for October 2015 SWLSTG/IDAS People receive a joined up care Pathway Meetings have people who have pathway to meet their multiple been organised by the CCG experienced mental needs to develop the pathways health crisis with from primary care for dual substance diagnosis, WCDAS, misuse problems Secondary Mental Health. 4.5 Carers are supported March 2016 Wandsworth DESS / Carers are offered a carers . and know who to SWLSTG assessment and services contact at any time, 24 established to meet the identified hours a day, seven needs days a week for fast access into services Carers are given information about, and referral to, services that will support the recovery and help the person they care for to stay well 5 Operational Development 5.1 Identify the information January 2016 DESS Operational Improved local date to inform Crisis Concordat to identify (statistical, resource Manager operational practice and the sources of information availability and frameworks. held in partner agencies procedural) to assess with a view to improving the the level of local need knowledge of how services
care must be appropriately managed with clear criteria for entry and discharge from acute care West London and St Georges NHS Trust/Primary care care from primary care and Fast-track access back to specialist care for people who may need this in the future Integration of care ensuring that a pathway of services is organised around the patient 4.4 Joined up care for people who have experienced mental health crisis with substance misuse problems October 2015 SWLSTG/IDAS People receive a joined up care pathway to meet their multiple needs Pathway Meetings have been organised by the CCG to develop the pathways from primary care for dual diagnosis, WCDAS, Secondary Mental Health. 4.5 Carers are supported and know who to contact at any time, 24 hours a day, seven days a week for fast access into services March 2016 Wandsworth DESS / SWLSTG Carers are offered a carers assessment and services established to meet the identified needs Carers are given information about, and referral to, services that will support the recovery and help the person they care for to stay well . 5 Operational Development 5.1 Identify the information (statistical, resource availability and procedural) to assess the level of local need January 2016 DESS Operational Manager Improved local date to inform operational practice and frameworks. Crisis Concordat to identify the sources of information held in partner agencies with a view to improving the knowledge of how services
Wandsworth-Crisis-Concordat-Action-Plan_Wandsworth-version-19-Oct-2015-doc.docx