Three: Does WPD take South West appropriate measures to ensure that customers are South Wales aware of the competitive alternatives available to East Midlands them? West Midlands Four: Are quotations West provided by WPD clear and transparent? Do they enable South Wales customers to make informed decisions whether to accept East Midlands or reject a quote? West Midlands Five: Have customers West benefitted from competition? Have they seen South Wales improvements in WPD’s or service quality or have East Midlands they been able to source a superior service or better West Midlands price from WPD’s competitors? Chapter Three Question DSA(S) Response One: Does the level of South West competitive activity in the RMS show that there is the South Wales potential for further competition to develop? East Midlands West Midlands Consider the South West Two: organisational structure of
Three: Does WPD take appropriate measures to ensure that customers are aware of the competitive alternatives available to them? South West South Wales East Midlands West Midlands Four: Are quotations provided by WPD clear and transparent? Do they enable customers to make informed decisions whether to accept or reject a quote? West South Wales East Midlands West Midlands Five: Have customers benefitted from competition? Have they seen improvements in WPD’s or service quality or have they been able to source a superior service or better price from WPD’s competitors? West South Wales East Midlands West Midlands Chapter Three Question DSA(S) Response One: Does the level of competitive activity in the RMS show that there is the potential for further competition to develop? South West South Wales East Midlands West Midlands Two: Consider the organisational structure of South West
wpd_consultation_response_template_0.docx