JOINT COMMISSION Contract Performance Indicators TJC LD.04.03.09 The same level of care should be delivered to patients regardless of whether services are provided directly by the hospital or through contractual agreement. Leaders provide oversight to make sure that care, treatment, and services provided directly are safe and effective. Likewise, leaders must also oversee contracted services to make sure that they are provided safely and effectively. FY 2015 Quarter 4 Results Contractor Program Administrator Summary of Performance Amistad Peer Support Services Stephanie George-Roy All indicators exceeded Director of Social Services standards. Community Dental, Region II Dr. Brendan Kirby All indicators met standards. Clinical Director Comprehensive Pharmacy Dr. Brendan Kirby All indicators met standards. Services Clinical Director Comtec Security Debora Proctor All indicators met or exceeded Executive Housekeeper standards. Cummins Northeast Richard Levesque No services were provided Director of Support Services during this timeframe. Dartmouth Medical School Robert J. Harper All indicators exceeded Acting Superintendent standards. Disability Rights Center Robert J. Harper All indicators met standards. Superintendent G & E Roofing Richard Levesque No services were provided Director of Support Services during this timeframe. Goodspeed & O’Donnell Dr. Brendan Kirby No services were provided Clinical Director during this timeframe. Liberty Healthcare – After Dr. Brendan Kirby All indicators met or exceeded Hours Coverage Clinical Director standards. Liberty Healthcare – Physician Dr. Brendan Kirby All indicators met standards. Staffing Clinical Director Maine General Community Dr. Brendan Kirby All indicators met standards Care/Healthreach Clinical Director Maine General Medical Center Dr. Brendan Kirby The 3 indicators did not meet – Laboratory Services Clinical Director standards: (1) Timeliness or services, (2) Regular test results will be available within 24 hours, and (3) Stat test results will be available within 2 hours.
JOINT COMMISSION Contract Performance Indicators TJC LD.04.03.09 The same level of care should be delivered to patients regardless of whether services are provided directly by the hospital or through contractual agreement. Leaders provide oversight to make sure that care, treatment, and services provided directly are safe and effective. Likewise, leaders must also oversee contracted services to make sure that they are provided safely and effectively. FY 2015 Quarter 4 Results Contractor Program Administrator Summary of Performance Amistad Peer Support Services Stephanie George-Roy Director of Social Services All indicators exceeded standards. Community Dental, Region II Dr. Brendan Kirby Clinical Director All indicators met standards. Comprehensive Pharmacy Services Dr. Brendan Kirby Clinical Director All indicators met standards. Comtec Security Debora Proctor Executive Housekeeper All indicators met or exceeded standards. Cummins Northeast Richard Levesque Director of Support Services No services were provided during this timeframe. Dartmouth Medical School Robert J. Harper Acting Superintendent All indicators exceeded standards. Disability Rights Center Robert J. Harper Superintendent All indicators met standards. G & E Roofing Richard Levesque Director of Support Services No services were provided during this timeframe. Goodspeed & O’Donnell Dr. Brendan Kirby Clinical Director No services were provided during this timeframe. Liberty Healthcare – After Hours Coverage Dr. Brendan Kirby Clinical Director All indicators met or exceeded standards. Liberty Healthcare – Physician Staffing Dr. Brendan Kirby Clinical Director All indicators met standards. Maine General Community Care/Healthreach Dr. Brendan Kirby Clinical Director All indicators met standards Maine General Medical Center – Laboratory Services Dr. Brendan Kirby Clinical Director The 3 indicators did not meet standards: (1) Timeliness or services, (2) Regular test results will be available within 24 hours, and (3) Stat test results will be available within 2 hours.
2015Q4.docx