be put in Cascade Carers Magazine in September. PR also looking at other publications Introduction of ALL Migration of existing Welfare Rights Service Increased workload for Employment customers is well under representing ever welfare rights Support way increasing number of Financial loss for Allowance to customers at tribunal Many being found capable customers replace for work Reasonable number Welfare Rights are Incapacity are winning appeal Large numbers appealing providing representation Benefit decisions Could continue until at the moment so 2016 customers have got DWP recently confirmed access to support. they have a 4 month backlog Ongoing Increase in ND All 2800 Approx. Poss increase in demand HB sent letters to all Number of have RSL’s deduction £484K per for single accommodation BH also sent letters to reported increase in affecting all annum Advice services need to all customers arrears as a tenures consider multiple impacts Gt Places have consequence of this on the individuals eg non contacted all tenants change dep, shared room rent etc on partial HB indicating Work has been carried Impact on advice and they may have out to maximise the Housing Services or be on number of cases where incapacity benefits ND would not apply CHS have drawn up BH has targeted Guidance notes– See * customers with highest above ND in place to ensure Raised with FI Steering this is not the result of a Grp on 26/07/11 failure to provide ND Action Plan shared with income details FIF on 23rd Aug where Fully implemented
be put in Cascade Carers Magazine in September. PR also looking at other publications Introduction of Employment Support Allowance to replace Incapacity Benefit ALL Migration of existing customers is well under way Many being found capable for work Large numbers appealing decisions DWP recently confirmed they have a 4 month backlog Welfare Rights Service representing ever increasing number of customers at tribunal Reasonable number are winning appeal Could continue until 2016 Increased workload for welfare rights Financial loss for customers Welfare Rights are providing representation at the moment so customers have got access to support. Ongoing Increase in ND deduction affecting all tenures All 2800 Approx. £484K per annum Poss increase in demand for single accommodation Advice services need to consider multiple impacts on the individuals eg non dep, shared room rent etc Impact on advice and Housing Services HB sent letters to all BH also sent letters to all customers Gt Places have contacted all tenants on partial HB indicating they may have or be on incapacity benefits CHS have drawn up Guidance notes– See * above Raised with FI Steering Grp on 26/07/11 Action Plan shared with FIF on 23rd Aug where Number of RSL’s have reported increase in arrears as a consequence of this change Work has been carried out to maximise the number of cases where ND would not apply BH has targeted customers with highest ND in place to ensure this is not the result of a failure to provide ND income details Fully implemented
Welfare%20Reform%20action%20plan%20V%207.docx