Increase With their Expertise on city Some of them do Provide their expertise to – – – – – City services companies Local efficiency of current services not have enough collaborate with Private their processes. functioning, city functioning, needs expertise and/or municipalities and ICT services will not and characteristics. capacity to companies to develop Provide a – be able to cover include ICT in integrated collaborative service with a Know-how on the – the future their processes. models. greater added service they demand due to value (or a new provide and Some of them Change towards "smart" and – – population service in some citizens' needs. are used to work "KPI-based" city service growth. cases). independently in models. City services are vertical – To grow their In some cases: create a new – – not efficient solutions, not business and service that covers a new or an enough to fulfil cooperating with provide SSC uncovered urban need. the sustainability the rest of the solutions. challenges cities services. are facing. Some of them – may require innovation transformations. Increase Considerable Expertise in all the Due to their size, Responsible for the – – – – – Utility providers Supralocal efficiency of resource losses links of the value the upgrade of deployment of some SSC Private their processes. (water, gas or chain: production, their systems features: smart grid (energy, energy) on their distribution and and the inclusion gas, etc.) and smart water Flatten the – supply chains. commercialization of ICT in their management. demand curve. infrastructures Challenges for Can also implement the SSC – – Increase the – could be a massive solutions outside the city, in predictability of challenge. deployment of all their value chain. the consumer's new needs. technologies, especially time & economic resources.
City services companies Local Private – Increase efficiency of their processes. – Provide a service with a greater added value (or a new service in some cases). – To grow their business and provide SSC solutions. – With their current functioning, city services will not be able to cover the future demand due to population growth. – City services are not efficient enough to fulfil the sustainability challenges cities are facing. – Expertise on city services functioning, needs and characteristics. – Know-how on the service they provide and citizens' needs. – Some of them do not have enough expertise and/or capacity to include ICT in their processes. – Some of them are used to work independently in vertical solutions, not cooperating with the rest of the services. – Some of them may require innovation transformations. – Provide their expertise to collaborate with municipalities and ICT companies to develop integrated collaborative models. – Change towards "smart" and "KPI-based" city service models. – In some cases: create a new service that covers a new or an uncovered urban need. Utility providers Supralocal Private – Increase efficiency of their processes. – Flatten the demand curve. – Increase the predictability of the consumer's needs. – Considerable resource losses (water, gas or energy) on their supply chains. – Challenges for massive deployment of new technologies, especially time & economic resources. – Expertise in all the links of the value chain: production, distribution and commercialization – Due to their size, the upgrade of their systems and the inclusion of ICT in their infrastructures could be a challenge. – Responsible for the deployment of some SSC features: smart grid (energy, gas, etc.) and smart water management. – Can also implement the SSC solutions outside the city, in all their value chain.
web-fg-ssc-0113-r9-SSC-stakeholders.docx