equipment in hearing rooms Bench clerk including regional venues coordinator to arrange training sessions for members when required Review the availability of instructions and manuals Organise training when required and conduct an Access Audit Conduct an audit for Director, July 2018 and develop a response plan to VCAT-managed Corporate address gaps and issues hearing venues Services Liaise with CSV about conducting accessibility audits at co-located sites Consider best ways to provide Access information Director, January 2018 information on how to access e.g. videos are Corporate facilities for people with accessibility available for Services concerns. For example, videos will hearing be available on the accessibility venues on VCAT’s page on our website. website Explore customer views and perspectives on how they would like to find out about access to VCAT hearings Ensure people with disability and Manager, Strategic Manager, January 2018 key representative bodies are Communications will Strategic Ongoing including in usability testing for report on this activity Communications VCAT’s website and online services. as part of the annual The VCAT Disability Reference report for Group could be used for this Accessibility Action purpose Plan
equipment in hearing rooms including regional venues Bench clerk coordinator to arrange training sessions for members when required Review the availability of instructions and manuals Organise training when required and conduct an Access Audit and develop a response plan to address gaps and issues Conduct an audit for VCAT-managed hearing venues Liaise with CSV about conducting accessibility audits at co-located sites Director, Corporate Services July 2018 Consider best ways to provide information on how to access facilities for people with accessibility concerns. For example, videos will be available on the accessibility page on our website. Explore customer views and perspectives on how they would like to find out about access to VCAT hearings Access information e.g. videos are available for hearing venues on VCAT’s website Director, Corporate Services January 2018 Ensure people with disability and key representative bodies are including in usability testing for VCAT’s website and online services. The VCAT Disability Reference Group could be used for this purpose Manager, Strategic Communications will report on this activity as part of the annual report for Accessibility Action Plan Manager, Strategic Communications January 2018 Ongoing
VCAT-Accessibility-Action-Plan-2018-2022.docx