1.2.2. Ensuring injury management personnel are competent to administer the self-insured employers delegated powers and discretions in a reasonable manner. 1.2.3. Ensuring the allocation of resources is appropriate for the organisations type, volume and complexity of the case load. 1.2.4. Suitability of facilities and accommodation to ensure restricted access to information, including maintaining confidentiality during interaction with injured workers and service providers. 1.2.5. A self-insured employer must appoint a return to work coordinator and ensure the person appointed to this role has successfully completed relevant training. Where this role becomes vacant, the self-insured employer must re-appoint an employee within 3 months and ensure the employee(s) appointed have received relevant training within 3 months of the appointment being made. Reference Topic RTW Act Specific Requirements to be Addressed Document 1.2.1 Documented Job 129(11) Documented job description(s) define responsibilities and delegation for: Policy Descriptions Claims decision makers covering financial and liability decisions. Procedure s26 Return to work coordinator(s). Standard letters Reg 18 Managers and supervisors(s). Information kits Any other relevant person. Information Sheets Injury management documents explain: Arrangements to identify and manage any conflict of interest issues that may arise. Notice Board Arrangements to identify and manage disagreement between the delegated decision displays maker and other officers of the self-insured employer. Intranet Training materials
1.2.2. Ensuring injury management personnel are competent to administer the self-insured employers delegated powers and discretions in a reasonable manner. 1.2.3. Ensuring the allocation of resources is appropriate for the organisations type, volume and complexity of the case load. 1.2.4. Suitability of facilities and accommodation to ensure restricted access to information, including maintaining confidentiality during interaction with injured workers and service providers. 1.2.5. A self-insured employer must appoint a return to work coordinator and ensure the person appointed to this role has successfully completed relevant training. Where this role becomes vacant, the self-insured employer must re-appoint an employee within 3 months and ensure the employee(s) appointed have received relevant training within 3 months of the appointment being made. Topic RTW Act Specific Requirements to be Addressed Reference Document 1.2.1 Documented Job Descriptions 129(11) s26 Reg 18 Documented job description(s) define responsibilities and delegation for: Claims decision makers covering financial and liability decisions. Return to work coordinator(s). Managers and supervisors(s). Any other relevant person. Injury management documents explain: Arrangements to identify and manage any conflict of interest issues that may arise. Arrangements to identify and manage disagreement between the delegated decision maker and other officers of the self-insured employer. Policy Procedure Standard letters Information kits Information Sheets Notice Board displays Intranet Training materials
20151030113531.Self-Insured-Injury-Management-Standards-Guidance-Notes.docx