We Believe in Quality and Safety An employee, patient or their families who have concerns about the safety or quality of care provided in the hospital may report these concerns to the Joint Commission. There will be no retaliation when safety or quality of care issues are reported. Issues can be addressed by contacting Joint Commission or any of the following: -Maryland Department of Aging Ombudsman -At , using the “Report a Patient Safety Event” link in Program the “Action Center” on the Home page of the 301W Preston Street #1007 Website Baltimore, MD 21201 -By fax to 630.792.5636 410-767-1100 -By mail to Office of Quality and Patient Safety, The Joint Commission -Office of Health Care Quality (OHCQ) One Renaissance Boulevard Spring Grove Hospital Center Oakbrook Terrace, IL 60181 55 Wade Avenue Catonsville, MD 21228 1.877.402.8217 If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 am to 5:00 pm., Central Time, weekdays: 1.800.994.6610
We Believe in Quality and Safety An employee, patient or their families who have concerns about the safety or quality of care provided in the hospital may report these concerns to the Joint Commission. There will be no retaliation when safety or quality of care issues are reported. Issues can be addressed by contacting Joint Commission or any of the following: -Maryland Department of Aging Ombudsman Program 301W Preston Street #1007 Baltimore, MD 21201 410-767-1100 -Office of Health Care Quality (OHCQ) Spring Grove Hospital Center 55 Wade Avenue Catonsville, MD 21228 1.877.402.8217 -At , using the “Report a Patient Safety Event” link in the “Action Center” on the Home page of the Website -By fax to 630.792.5636 -By mail to Office of Quality and Patient Safety, The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 am to 5:00 pm., Central Time, weekdays: 1.800.994.6610
We%20Believe%20in%20Quality%20and%20Safety%20Poster.docx