Who can apply An electricity or account holder who: for the holds an eligible concession card (Pensioner Concession Card, Health Care concession? Card, Veterans’ Affairs Gold Card) and uses an eligible life support machine or has a household member who uses an eligible life support machine. What machines Approved machines are those that use at least 1,880 kilowatt hours of electricity annually. Machines already approved are: are eligible for the concession? intermittent peritoneal dialysis machines (electricity) oxygen concentrators (electricity) haemodialysis machines (electricity and water). Applications for other machines must be approved by the Department of Health and Human Services. Most continuous positive airways pressure (CPAP) machines do not meet the 1,880 kilowatt hour threshold. How much is the The electricity discount is the cost of 1,880 kilowatt (470 kilowatt hours per concession? quarter) of electricity each year, calculated using the general domestic tariff of your retailer. The water discount for haemodialysis users is the cost of 168 kilolitres (42 kilolitres per quarter) of water each year. How do I for For an application form phone: the concession? your electricity retailer or water corporation or the hospital supplying the life support machine or the Concessions Information Line on 1800 658 521 (toll free). The application form needs to be completed and signed by your doctor, nurse or hospital social worker confirming your use of a life support machine. Once completed, send the form to your electricity retailer and/or water corporation. Your electricity retailer and/or water corporation will check your concession card details with Centrelink and apply the concession to your bill. More Phone your electricity retailer or the Concessions Information Line on 1800 658 information 521. A factsheet about this concession is available on the website <http://services.dhhs.vic.gov.au/concessions-and-benefits> See also referred to in this document. Medical cooling concession What does this Mains domestic electricity usage and service costs between 1 November and concession 30 April. apply to?
Who can apply for the concession? An electricity or account holder who: holds an eligible concession card (Pensioner Concession Card, Health Care Card, Veterans’ Affairs Gold Card) and uses an eligible life support machine or has a household member who uses an eligible life support machine. What machines are eligible for the concession? Approved machines are those that use at least 1,880 kilowatt hours of electricity annually. Machines already approved are: intermittent peritoneal dialysis machines (electricity) oxygen concentrators (electricity) haemodialysis machines (electricity and water). Applications for other machines must be approved by the Department of Health and Human Services. Most continuous positive airways pressure (CPAP) machines do not meet the 1,880 kilowatt hour threshold. How much is the concession? The electricity discount is the cost of 1,880 kilowatt (470 kilowatt hours per quarter) of electricity each year, calculated using the general domestic tariff of your retailer. The water discount for haemodialysis users is the cost of 168 kilolitres (42 kilolitres per quarter) of water each year. How do I for the concession? For an application form phone: your electricity retailer or water corporation or the hospital supplying the life support machine or the Concessions Information Line on 1800 658 521 (toll free). The application form needs to be completed and signed by your doctor, nurse or hospital social worker confirming your use of a life support machine. Once completed, send the form to your electricity retailer and/or water corporation. Your electricity retailer and/or water corporation will check your concession card details with Centrelink and apply the concession to your bill. More information Phone your electricity retailer or the Concessions Information Line on 1800 658 521. A factsheet about this concession is available on the website <http://services.dhhs.vic.gov.au/concessions-and-benefits> See also referred to in this document. Medical cooling concession What does this concession apply to? Mains domestic electricity usage and service costs between 1 November and 30 April.
Victorian-concessions-guide-accessible.docx