For repeat offenders, at the discretion of the WFC Site Manager or designee, the customer may be suspended from the Resource Area for a length of time not to exceed six (6) months by providing the completed Notice of to the customer. Send a Suspension from Resource Area copy to Ann Feaman and Karen Lilledahl. Fill in: Date; Customer’s name or “Customer;” A brief sentence about the behavior that caused the suspension; The length of the suspension; The date the customer may return; The location of the WFC; and Signature of WFC Sit Manager or Designee. Record the suspension on the Incident Log. Level 3 Violations Resulting Actions by WFC Staff Violating the by: For any occurrence of a level 3 violation: Customer Code of Conduct Causing or threatening to cause physical harm Call 911 and request a copy of the police report. (Under to any person; no circumstances confront the customer. If your WFC has Physical confrontation with any person; a security guard then he may confront the customer.) Theft of or causing damage to WFC property At the discretion of the WFC Site Manager or designee, the customer may immediately be suspended from the or to an employee’s or customer’s property; or Possession of an illegal weapon or firearm. Resource Area for a length of time not to exceed six (6) (NOTE: if the building is state-owned, then months by providing the customer with the completed legally, according to Minnesota statute, letter. Send a Notice of Suspension from Resource Area firearms cannot be prohibited.) copy to Ann Feaman and Karen Lilledahl. The letter Notice of Suspension from Resource Area requires the following to be filled in: Date; Customer’s name or “Customer;” A brief sentence about the behavior that caused the suspension; The length of the suspension; The date the customer may return; The location of the WFC; and Signature of WFC Site Manager or Designee. The manager may request a suspension of six (6) months or more by contacting Ann Feaman or Karen Lilledahl. In addition, the must be Violence/Threat Report Form completed and sent to Record suspension on the Include a copy of Incident Log. the police report and the Violence/Threat Report Form.
For repeat offenders, at the discretion of the WFC Site Manager or designee, the customer may be suspended from the Resource Area for a length of time not to exceed six (6) months by providing the completed Notice of Suspension from Resource Area to the customer. Send a copy to Ann Feaman and Karen Lilledahl. Fill in: Date; Customer’s name or “Customer;” A brief sentence about the behavior that caused the suspension; The length of the suspension; The date the customer may return; The location of the WFC; and Signature of WFC Sit Manager or Designee. Record the suspension on the Incident Log. Level 3 Violations Violating the Customer Code of Conduct by: Causing or threatening to cause physical harm to any person; Physical confrontation with any person; Theft of or causing damage to WFC property or to an employee’s or customer’s property; or Possession of an illegal weapon or firearm. (NOTE: if the building is state-owned, then legally, according to Minnesota statute, firearms cannot be prohibited.) Resulting Actions by WFC Staff For any occurrence of a level 3 violation: Call 911 and request a copy of the police report. (Under no circumstances confront the customer. If your WFC has a security guard then he may confront the customer.) At the discretion of the WFC Site Manager or designee, the customer may immediately be suspended from the Resource Area for a length of time not to exceed six (6) months by providing the customer with the completed Notice of Suspension from Resource Area letter. Send a copy to Ann Feaman and Karen Lilledahl. The Notice of Suspension from Resource Area letter requires the following to be filled in: Date; Customer’s name or “Customer;” A brief sentence about the behavior that caused the suspension; The length of the suspension; The date the customer may return; The location of the WFC; and Signature of WFC Site Manager or Designee. The manager may request a suspension of six (6) months or more by contacting Ann Feaman or Karen Lilledahl. In addition, the Violence/Threat Report Form must be completed and sent to Record suspension on the Incident Log. Include a copy of the police report and the Violence/Threat Report Form.
violation.docx