appropriate to individual needs and organizational objectives Represent the When participating in Communication Computer skills organization internal or external forums, process Communication presentation is relevant, Communication skills required to appropriately researched skills relevant fulfill job as and presented in a manner to client groups specified by the to promote the organization Appropriate organization Presentation is clear and presentation sequential and delivered tools and within a predetermined time materials Utilize appropriate media to enhance presentation Differences in views are respected Written communication is consistent with organizational standards Inquiries are responded in a manner consistent with organizational standard Facilitate Mechanisms enhance Communication Full range of discussion effective group interaction process communication is defined and implemented Dynamics of techniques Strategies which encourage groups and including: all group members to different styles Role participate are used routinely of group boundaries Objectives and agenda for leadership setting meetings and discussions Communication Negotiation are routinely set and skills relevant to Establishing followed client groups empathy Relevant information is Communication provided to to facilitate skills required to outcomes fulfill job as Evaluation of group specified by the communication strategies is organization undertaken to promote participation of all parties Specific communication needs of individuals are identified and addressed Conduct 5.1 A range of appropriate Communication Full range of interview communication strategies process communication are employed in interview Effective techniques situations questioning, including: 5.2 Records of interviews are listening and Active listening made and maintained in nonverbal Feedback accordance with communication Negotiation organizational procedures techniques Establishing 5.3 Effective questioning, empathy listening and nonverbal
appropriate to individual needs and organizational objectives Represent the organization When participating in internal or external forums, presentation is relevant, appropriately researched and presented in a manner to promote the organization Presentation is clear and sequential and delivered within a predetermined time Utilize appropriate media to enhance presentation Differences in views are respected Written communication is consistent with organizational standards Inquiries are responded in a manner consistent with organizational standard Communication process Communication skills relevant to client groups Appropriate presentation tools and materials Computer skills Communication skills required to fulfill job as specified by the organization Facilitate discussion Mechanisms enhance effective group interaction is defined and implemented Strategies which encourage all group members to participate are used routinely Objectives and agenda for meetings and discussions are routinely set and followed Relevant information is provided to to facilitate outcomes Evaluation of group communication strategies is undertaken to promote participation of all parties Specific communication needs of individuals are identified and addressed Communication process Dynamics of groups and different styles of group leadership Communication skills relevant to client groups Full range of communication techniques including: Role boundaries setting Negotiation Establishing empathy Communication skills required to fulfill job as specified by the organization Conduct interview 5.1 A range of appropriate communication strategies are employed in interview situations 5.2 Records of interviews are made and maintained in accordance with organizational procedures 5.3 Effective questioning, listening and nonverbal Communication process Effective questioning, listening and nonverbal communication techniques Full range of communication techniques including: Active listening Feedback Negotiation Establishing empathy
TR-%20Transmission%20Line%20%20Installation%20and%20Maintenance_NC_IV.docx