Patient Medicines Medicine information queries requiring information search and Answering of clinical queries Experience documentation, MI pro-active information e.g. newsletters. Operational and clinical advice not referred information management of procedures. Operational and staff management, admin, to MI services. KPIs Governance is the clinical and financial background work which underpins Delivering the the operational services and includes: Governance Service Medicines safety activities incident analysis, newsletters. NICE/AWMSG – and all medicines finance activities. Non-medicines finance work-directorate budget control. CD governance- ward CD checks, LIN activities. Medicine Management Committee activities Procedure/guideline writing or scrutiny, Formulary work, IPFR support. Directorate and GP prescribing reports, Pro-active information provision to primary care and directorates e.g. prescribing analysis, newsletters. Audit related activity. Performance monitoring. Delivering the Management HR work e.g. sickness mgt, dept wide rotas, dept troubleshooting, team All direct service related or Service leader meetings, PDRs service staff related operational management to be included under the category of service this work relates to including KPIs Delivering the Leadership Strategy, Planning, Development of service, Senior pharmacy team Service meetings, Representing LHB at All Wales/external meetings professional Delivering the Leadership Contributions to organisation (LHB/Trust) strategy, development, planning, Service performance etc corporate Delivering the External work Attending external agency meetings or related activities not as LHB Service representative e.g. NICE, external education providers, RPS/GPhC or professional organisations Boards. Delivering the General PA work, HR paperwork, paycards, meetings support. All direct service related or Service service staff related Administration administration to be included under the category of service this work relates to.
Patient Experience Medicines information Medicine information queries requiring information search and documentation, MI pro-active information e.g. newsletters. Operational management of procedures. Operational and staff management, admin, KPIs Answering of clinical queries and clinical advice not referred to MI services. Delivering the Service Governance Governance is the clinical and financial background work which underpins the operational services and includes: Medicines safety activities – incident analysis, newsletters. NICE/AWMSG and all medicines finance activities. Non-medicines finance work-directorate budget control. CD governance- ward CD checks, LIN activities. Medicine Management Committee activities Procedure/guideline writing or scrutiny, Formulary work, IPFR support. Directorate and GP prescribing reports, Pro-active information provision to primary care and directorates e.g. prescribing analysis, newsletters. Audit related activity. Performance monitoring. Delivering the Service Management operational HR work e.g. sickness mgt, dept wide rotas, dept troubleshooting, team leader meetings, PDRs All direct service related or service staff related management to be included under the category of service this work relates to including KPIs Delivering the Service Leadership professional Strategy, Planning, Development of service, Senior pharmacy team meetings, Representing LHB at All Wales/external meetings Delivering the Service Leadership corporate Contributions to organisation (LHB/Trust) strategy, development, planning, performance etc Delivering the Service External work Attending external agency meetings or related activities not as LHB representative e.g. NICE, external education providers, RPS/GPhC or professional organisations Boards. Delivering the Service General Administration PA work, HR paperwork, paycards, meetings support. All direct service related or service staff related administration to be included under the category of service this work relates to.
update-Jan-2017-2.docx