training, Uniform & in English, uniform, knowledge, presentation) service, no basic hygiene uniform and uniform and quality of name badge service Tours safety and guides have guides completed a all personnel security, tours no safety trained in first aid trained, new equipment, first aid and security old first aid as training and equipment, training, no equipment, well as kits and first aid not operating carry a first risk equipment, first aid search and training aid kit on management no first aid knowledge rescue, up tours, up to system in kit to date date place equipment equipment Communication tools reliable reliable telephone + (telephone, email, unreliable reliable reliable telephone + email + internet) not operating telephone telephone telephone email + internet reception reception and email internet access access 24H regularly Booking system (reservation book or reservation software, by memory green book or reservation not operating in a book on accuracy of booking , only diary software quality of information, occupancy ratio) Accounting system (income book, proper detailed expenses book, no receipts income and not operating book MYOB receipts & invoices, accounting sometime expense keeping recorded monthly profit, accuracy of data) Waste Management Integrate Steps in place waste Plan (WMP) and to manage no waste some waste Actively management processes waste more not operating management managing system into effectively activities activities the marketing of your etc.) product "eco" Level compared with not operating far away few DoT has met DoT has exceeded has gone from DoT standards standards DoT standards Department of just above standards
training, Uniform & presentation) service, no uniform in English, basic hygiene and quality of service uniform, knowledge, uniform and name badge Tours safety and security, tours equipment, first aid kits and first aid training not operating no safety and security training, no equipment, no first aid kit old equipment, first aid knowledge guides have completed a first aid training and carry a first aid kit on tours, up to date equipment guides trained in first aid as well as search and rescue, up to date equipment all personnel trained, new equipment, risk management system in place Communication tools (telephone, email, internet) not operating unreliable telephone reception reliable telephone reception reliable telephone and email reliable telephone + email + internet access regularly reliable telephone + email + internet access 24H Booking system (reservation book or reservation software, accuracy of booking , quality of information, occupancy ratio) not operating by memory only in a book green book or diary on reservation software Accounting system (income book, expenses book, receipts & invoices, monthly profit, accuracy of data) not operating no accounting receipts sometime proper income and expense recorded detailed book keeping MYOB Waste Management Plan (WMP) and processes not operating no waste activities some waste management activities Steps in place to manage waste more effectively etc.) Actively managing Integrate waste management system into the marketing of your product "eco" Level compared with Department of not operating far away from DoT standards few DoT standards has met DoT standards has gone just above has exceeded DoT standards
vanuatu-tvet-for-tourism-end-of-year-report.docx