12.09.11 Ward 34 All of it Meals Yes Yes The staff were ACTION - Head of very nice and Catering has been a made me feel frequent visitor to ward very welcome 31 and 34 to address some of the issues. The staff on ward 34 work hard to ensure that patients receive what they ask for but it is not always provided by catering 12.09.11 Ward 34 Everything None Yes Yes 12.09.11 Ward 34 You looked after me very No comments Yes Yes well received 12.09.11 Ward 34 Excellent staff very helpful Food can sometimes Yes Yes explained things clearly be a bit of a lottery as always time to give an to what came onto the answer polite cheerful ward which could be a staff problem if you are a vegetarian or have special dietary needs ACTION - Please see above 12.09.11 Ward 34 Everything was done well Nothing everything Yes definitely Yes everyone was friendly and was spot on efficient 12.09.11 Ward 34 Staff very friendly a credit No comments Yes Yes to the hospital received 12.09.11 Ward 34 Everything Nothing Yes Yes 12.09.11 Ward 34 Meals Bedpans Yes if I was Not always nearer home 12.09.11 Ward 34 Everything staff were very Nothing Definitely Always Could do with kind and always willing to extra staff these
12.09.11 Ward 34 All of it Meals ACTION - Head of Catering has been a frequent visitor to ward 31 and 34 to address some of the issues. The staff on ward 34 work hard to ensure that patients receive what they ask for but it is not always provided by catering Yes Yes The staff were very nice and made me feel very welcome 12.09.11 Ward 34 Everything None Yes Yes 12.09.11 Ward 34 You looked after me very well No comments received Yes Yes 12.09.11 Ward 34 Excellent staff very helpful explained things clearly always time to give an answer polite cheerful staff Food can sometimes be a bit of a lottery as to what came onto the ward which could be a problem if you are a vegetarian or have special dietary needs ACTION - Please see above Yes Yes 12.09.11 Ward 34 Everything was done well everyone was friendly and efficient Nothing everything was spot on Yes definitely Yes 12.09.11 Ward 34 Staff very friendly a credit to the hospital No comments received Yes Yes 12.09.11 Ward 34 Everything Nothing Yes Yes 12.09.11 Ward 34 Meals Bedpans Yes if I was nearer home Not always 12.09.11 Ward 34 Everything staff were very kind and always willing to Nothing Definitely Always Could do with extra staff these
ward%2034%20-%20dmh%20-%20september%202011%20-%20feedback.docx