implemented to enhance the visitation experience for visitors and residents? Criteria Questions Requiring Response Documentation Required IV.A-Behavioral Health Application: In behavioral How long has flexible visitation been A copy of your visitation policy health settings, visiting are consistent with in place at your organization? the patient’s treatment plan and flexible to How is this policy communicated to accommodate patient and family visitation patients and families? preferences. Restrictions to visitation are Describe other ways that the determined by the treatment plan and patient organization actively supports preferences, and the rationale for any family’s presence. Examples may restrictions is clearly communicated to patients include programs to offer social and and families. emotional support to loved ones. IV.B-Acute Care and Continuing Care Application: How long have you had a A copy of your family involvement A comprehensive formalized approach for comprehensive, active family policy partnering with families in all aspects of the involvement program, such as Care patient’s/resident’s care, and tailored to the Partners, and in which areas of the needs and abilities of the organization, is hospital or LTC community is this in developed. An example is a Care Partner practice? How are patients/residents and Program. families made aware of this? Health Application: How long have you had a A copy of your family involvement IV.B-Behavioral A comprehensive, formalized family policy comprehensive formalized approach to providing families with psychoeducation and, when involvement program, such as Care clinically appropriate, involving them in the Partners? patient’s care, is developed and tailored to the How are patients and families made needs and abilities of the organization. An of this? example is a Care Partner Program. IV.C: A process is in to encourage Describe your processes for N/A patients/residents and families to communicate encouraging patients/residents and with staff about any concerns related to their families to communicate with care, including any concerns related to about concerns. patient/resident safety. IV.D-Applies only to continuing care sites: A Describe your processes for N/A process aligned with each resident’s individual contacting residents’ family members preferences is in place to contact residents’ to communicate progress and/or family on a regular basis to communicate positive events. progress and/or events.” “positive
implemented to enhance the visitation experience for visitors and residents? Criteria Questions Requiring Response Documentation Required IV.A-Behavioral Health Application: In behavioral health settings, visiting are consistent with the patient’s treatment plan and flexible to accommodate patient and family visitation preferences. Restrictions to visitation are determined by the treatment plan and patient preferences, and the rationale for any restrictions is clearly communicated to patients and families. How long has flexible visitation been in place at your organization? How is this policy communicated to patients and families? Describe other ways that the organization actively supports family’s presence. Examples may include programs to offer social and emotional support to loved ones. A copy of your visitation policy IV.B-Acute Care and Continuing Care Application: A comprehensive formalized approach for partnering with families in all aspects of the patient’s/resident’s care, and tailored to the needs and abilities of the organization, is developed. An example is a Care Partner Program. How long have you had a comprehensive, active family involvement program, such as Care Partners, and in which areas of the hospital or LTC community is this in practice? How are patients/residents and families made aware of this? A copy of your family involvement policy IV.B-Behavioral Health Application: A comprehensive formalized approach to providing families with psychoeducation and, when clinically appropriate, involving them in the patient’s care, is developed and tailored to the needs and abilities of the organization. An example is a Care Partner Program. How long have you had a comprehensive, formalized family involvement program, such as Care Partners? How are patients and families made of this? A copy of your family involvement policy IV.C: A process is in to encourage patients/residents and families to communicate with staff about any concerns related to their care, including any concerns related to patient/resident safety. Describe your processes for encouraging patients/residents and families to communicate with about concerns. N/A IV.D-Applies only to continuing care sites: A process aligned with each resident’s individual preferences is in place to contact residents’ family on a regular basis to communicate progress and/or “positive events.” Describe your processes for contacting residents’ family members to communicate progress and/or positive events. N/A
2015-2016-Planetree-Designation-Self-Assessment-Tool.docx