City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Records relating to information of Trans Customer Department Name, address, Information Wheel Trans customers. Documents include customer applications, Head, Third parties, Wheel 3 after termination of AS-017 number, and details of and Protection of Customer Files applications, approvals and rejections, audits, approvals and Supervisors Trans Customers service then destroyed medical history Privacy Act R.S.O. 1990 medical history, etc. rejections and staff c. M.56; Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A; Includes records regarding general inquiries, Records relating to the To document City of Toronto Act, suggestions, complaints and commendations exchange of communication and 2006, S.O. 2006, c. 11, regarding TTC service or operations regarding TTC service investigate Department Sched. A; Inquiries, including complaints and commendations between TTC customers, complaints Heads, Third parties, Current plus 2 years then Complaints and regarding operators, collectors, fare or CO-004 Municipal Freedom of elected officials and TTC and Supervisors councilors destroyed Commendations service. Also includes inquiries from Information and staff. Names, address, and staff councilors, concerns about the services Protection of Privacy Act contact information of the from the provided by the TTC and responses to these R.S.O. 1990 c. M.56; complaint / requestor public inquiries. City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Customer TTC Support Information Names, address, contact applications Department Person Records relating to applications for the TTC’s and Protection of information of the applicant for the Support Heads, Current plus six years CO-013 TTC customers Assistance Card Support Person Assistance Card Program Privacy Act R.S.O. 1990 / requestor, photos, medical Person Supervisors then destroyed Program c. M.56; information Assistance and staff Card Program Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11;
AS-017 Wheel Trans Customer Files Records relating to information of Trans customers. Documents include customer applications, approvals and rejections, audits, medical history, etc. City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A; Name, address, number, and details of medical history Customer applications, approvals and rejections Department Head, Supervisors and staff Third parties, Wheel Trans Customers 3 after termination of service then destroyed CO-004 Inquiries, Complaints and Commendations Includes records regarding general inquiries, suggestions, complaints and commendations regarding TTC service or operations including complaints and commendations regarding operators, collectors, fare or service. Also includes inquiries from councilors, concerns about the services provided by the TTC and responses to these inquiries. City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Records relating to the exchange of communication regarding TTC service between TTC customers, elected officials and TTC staff. Names, address, contact information of the complaint / requestor To document and investigate complaints and from the public Department Heads, Supervisors and staff Third parties, councilors Current plus 2 years then destroyed CO-013 TTC Support Person Assistance Card Program Records relating to applications for the TTC’s Support Person Assistance Card Program City of Toronto Act, 2006, S.O. 2006, c. 11, Sched. A; Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M.56; Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11; Names, address, contact information of the applicant / requestor, photos, medical information Customer applications for the Support Person Assistance Card Program Department Heads, Supervisors and staff TTC customers Current plus six years then destroyed
TTC%20-%20Personal%20Information%20Banks.docx