Indicator 1.4 (new from 2008/09) Resolution of Disputes: 1) Percentage of Part XI disputes resolved within 26 weeks of the 61% 55% 68% 60% date the application was received 2) Percentage of Part XII disputes resolved within 5 working days 93% 97% 90% 96% of referral to Arbitrator for a decision 3) Percentage of common law applications relating to an injury occurring to 14 November 48% 44% 50% 39% 2005 resolved within 52 weeks from date an application is received Key Performance Indicators of Efficiency 2009/10 2006/07 2007/08 2008/09 2009/10 Target Indicator 2.1 Average weighted cost ($) per regulation $177 $153 $152 $214 $193 activity Indicator 2.2 (new from 2008/09) 1) Average weighted cost ($) to resolve a: a) Part XI dispute $4567 $4109 $4600 $4594 b) Part XII dispute $826 $721 $950 $758 c) Common law application relating to an injury occurring $3112 $4627 $3600 $3404 prior to 14 November 2005 2) Average weighted cost ($) to process a Memorandum of $370 $327 $430 $332 Agreement
Indicator 1.4 (new from 2008/09) Resolution of Disputes: 1) Percentage of Part XI disputes resolved within 26 weeks of the date the application was received 61% 55% 68% 60% 2) Percentage of Part XII disputes resolved within 5 working days of referral to Arbitrator for a decision 93% 97% 90% 96% 3) Percentage of common law applications relating to an injury occurring to 14 November 2005 resolved within 52 weeks from date an application is received 48% 44% 50% 39% Key Performance Indicators of Efficiency 2006/07 2007/08 2008/09 2009/10 Target 2009/10 Indicator 2.1 Average weighted cost ($) per regulation activity $177 $153 $152 $214 $193 Indicator 2.2 (new from 2008/09) 1) Average weighted cost ($) to resolve a: a) Part XI dispute $4567 $4109 $4600 $4594 b) Part XII dispute $826 $721 $950 $758 c) Common law application relating to an injury occurring prior to 14 November 2005 $3112 $4627 $3600 $3404 2) Average weighted cost ($) to process a Memorandum of Agreement $370 $327 $430 $332
WorkCoverWA_Annual_Report_200910-WORD.docx