Windows & Mac Supported the Vice President and Chief Human Resources Microsoft Office Officer. Developed new hire orientation for administrative staff, iWork and delivered to 25 new employees to date. Maintained SharePoint company website. Saved over $3,000 annually by implementing Salesforce new travel and per diem system. QuickBooks Notes Office Manager SPRINGFIELD, IL Adobe InDesign Carter Taylor Investments, October 2001 June 2007 – Managed all administrative responsibilities for staff of 100+. Adobe Photoshop Pioneered the use of CRM database software (Salesforce) for tracking business contacts and managing financial advisors’ EXPERIENCE schedules. Executive Assistant II Administrative Assistant SPRINGFIELD, IL CHICAGO, IL Icon Office Solutions, May 1997 October 2001 Rev Development – Supported the Operations Manager, Branch Manager, and Group, June 2007 – two Service Managers. Answered and directed incoming calls Present for six phone lines. Processed monthly sales bills for an average billing cycle of $350,000+. TRAINING & EDUCATION Microsoft Office Specialist MICROSOFT OFFICE 2010 Microsoft Certification 2008 Bachelor of Arts BUSINESS ADMINISTRATION University of Illinois at Springfield 1997 2001 – Associate’s Degree OFFICE ADMINISTRATION Lincoln Land Community College 1995 1997 –
Windows & Mac Microsoft Office iWork SharePoint Salesforce QuickBooks Notes Adobe InDesign Adobe Photoshop EXPERIENCE Executive Assistant II CHICAGO, IL Rev Development Group, June 2007 – Present Supported the Vice President and Chief Human Resources Officer. Developed new hire orientation for administrative staff, and delivered to 25 new employees to date. Maintained company website. Saved over $3,000 annually by implementing new travel and per diem system. Office Manager SPRINGFIELD, IL Carter Taylor Investments, October 2001 – June 2007 Managed all administrative responsibilities for staff of 100+. Pioneered the use of CRM database software (Salesforce) for tracking business contacts and managing financial advisors’ schedules. Administrative Assistant SPRINGFIELD, IL Icon Office Solutions, May 1997 – October 2001 Supported the Operations Manager, Branch Manager, and two Service Managers. Answered and directed incoming calls for six phone lines. Processed monthly sales bills for an average billing cycle of $350,000+. TRAINING & EDUCATION Microsoft Office Specialist MICROSOFT OFFICE 2010 Microsoft Certification 2008 Bachelor of Arts BUSINESS ADMINISTRATION University of Illinois at Springfield 1997 – 2001 Associate’s Degree OFFICE ADMINISTRATION Lincoln Land Community College 1995 – 1997
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