Framework matrix theme 1 (Sections 1.3). 1.3 Interpretation of a good process domain 1.3.1 Being 1.3.2 Doctor 1.3.3 Reflection of communication 1.3.4 1.3.5 Reflection 1.3.6 1.3.7 Other listened to helps Reflection of of hope Reflection of health outcome/ progress 1.3.3.1 1.3.3.2 Doctors 1.3.3.3 Patients Doctor and communication communication patients F1 if had a good If I go to the I’ve experience, I feel doctors for a like on the health issue it’s way to being even just sorted. seeing the doctor if I’ve had a good experience, I feel like on it’s the way to being sorted. F2 yep, the same oh hang on, I would definitely scenario again, sorry. Bloody take the 4 weeks, um, but if you, if doctors, so. Um, (giggles) with you have been (sniffs) the first hope, um, uhh, to the doctors, one, Q10 is and you know and said, where you would the doctor saying they’ve oh yes, your get help from we can sort this it’s thyroid and we your GP out, I can send can do you for some something about tests. You take that, and this is these antibiotics. why tired Whenever, you you’re all of the time, know, this is
Framework matrix theme 1 (Sections 1.3). 1.3 Interpretation of a good process domain 1.3.1 Being listened to 1.3.2 Doctor helps 1.3.3 Reflection of communication 1.3.4 Reflection of health 1.3.5 Reflection of hope 1.3.6 Reflection of outcome/ progress 1.3.7 Other 1.3.3.1 Doctor and patients 1.3.3.2 Doctors communication 1.3.3.3 Patients communication F1 if I’ve had a good experience, I feel like it’s on the way to being sorted. If I go to the doctors for a health issue even just seeing the doctor if I’ve had a good experience, I feel like it’s on the way to being sorted. F2 yep, the same scenario again, um, but if you, if you have been to the doctors, and they’ve said, oh yes, it’s your thyroid and we can do something about that, and this is why you’re tired all of the time, oh hang on, sorry. Bloody doctors, so. Um, (sniffs) the first one, Q10 is where you would get help from your GP I would definitely take the 4 weeks, (giggles) with hope, um, uhh, and you know the doctor saying we can sort this out, I can send you for some tests. You take these antibiotics. Whenever, you know, this is
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