but I understand that it has to fit in with ward workload. Ward 32 Being polite and Time patients wait Yes friendly. for painkillers. Ward 32 All staff – nurses, The only thing that Yes (absolutely! Yes A big thank you to consultants, doctors caused me any Thank you) all staff who have and porter were kind anxiety was wait for helped me over the and helpful and my results past few days. I showed real etc, but the was particularly empathy with my hospital was anxious about situation. Fantastic noticeably busy and staying in hospital customer service! staff were diligent but all staff were Big Thanks! and apologetic for courteous, friendly any delays. and professional. Ward 32 Staff very friendly Bit noisy during first Yes Yes Bariatric service in and nothing too night – not sure infancy and diet much trouble. how to avoid as is a requirements not Flexible attitude – busy ward. quite right with 1st husband got time Husband tried to food given. wrong for visiting – phone x 6 – phone Comments received still made welcome not answered. very well by nursing and allowed to stay a ACTION staff and doctors bit longer. Credit to and adjustments the establishment. will be make for future patients. Felt comments were welcomes and was comfortable having the conversation.
but I understand that it has to fit in with ward workload. Ward 32 Being polite and friendly. Time patients wait for painkillers. Yes Ward 32 All staff – nurses, consultants, doctors and porter were kind and helpful and showed real empathy with my situation. Fantastic customer service! Big Thanks! The only thing that caused me any anxiety was wait for my results etc, but the hospital was noticeably busy and staff were diligent and apologetic for any delays. Yes (absolutely! Thank you) Yes A big thank you to all staff who have helped me over the past few days. I was particularly anxious about staying in hospital but all staff were courteous, friendly and professional. Ward 32 Staff very friendly and nothing too much trouble. Flexible attitude – husband got time wrong for visiting – still made welcome and allowed to stay a bit longer. Credit to the establishment. Bit noisy during first night – not sure how to avoid as is a busy ward. Husband tried to phone x 6 – phone not answered. ACTION Yes Yes Bariatric service in infancy and diet requirements not quite right with 1st food given. Comments received very well by nursing staff and doctors and adjustments will be make for future patients. Felt comments were welcomes and was comfortable having the conversation.
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