Tour accessibility not accessible accessible not accessible accessible for always safe, (level of difficulties, for all, project for normal for all, not all, not always easy access always safe access to site) tourists, not always safe safe for all tourists for all safe Tour logistics not on time, many gaps all activities (organization, timing, not on time, on time but in between on time, few running gaps in some gaps in stops, availability) project activities, gaps in smoothly and between between some activities on time as activities activities activities advertised not covered Quality of the site bucket flush clean toilets, flush toilets, toilets, clear (toilet, pathway, clear clear and safe no toilet, no unclean toilet, pathways, pathways, pathways, recreation & resting shelters, no basic shelter protected project basic resting protected area, shelters, clear for resting, no resting area and resting areas pathway seat areas and seating, rain shelters with and shelters shelters seats with seating protection) with seating Value for money little bit very slightly too expensive or expensive or not operating expensive or expensive or fairly priced cheap little bit too very cheap cheap Marketing Marketing material all material in (brochure, business product brochure or good guest book description, cards, photos, guest not operating nothing business condition only few nice card updated and book, tours photos used description & maps) & International distributors Worldwide have (distribution by coverage with work with distributors no only few both hotel& bungalows, not operating some in NC, NZ distributor contacts Traditional distributors and Key distributors in and internet Australia Vila, NC, Australia, distributors NZ, Europe) Advertising & web performance (main travel guides, VTO offices, main no Own web VTO website + multichannel websites, Trip advertising VTO web site site, several not operating call center + distribution Advisor, Own or internet only other web trip advisor +tradeshow presence sites website, Call center, provincial website Social Media, tradeshows)
Tour accessibility (level of difficulties, access to site) project not accessible for normal tourists, not safe not accessible for all, not always safe accessible for all, not always safe accessible for all, always safe for all always safe, easy access for all tourists Tour logistics (organization, timing, stops, availability) project not on time, many gaps in between activities, some activities not covered not on time, gaps in between activities on time but some gaps in between activities on time, few gaps in activities all activities running smoothly and on time as advertised Quality of the site (toilet, pathway, recreation & resting area, shelters, seating, rain protection) project no toilet, no shelters, no clear pathway unclean toilet, basic shelter for resting, no seat clean toilets, clear pathways, basic resting area and shelters with seats bucket flush toilets, clear pathways, protected resting areas and shelters with seating flush toilets, clear and safe pathways, protected resting areas and shelters with seating Value for money not operating very expensive or very cheap expensive or cheap little bit expensive or little bit too cheap slightly too expensive or fairly priced Marketing Marketing material (brochure, business cards, photos, guest book, tours description & maps) not operating nothing guest book only product description, few nice photos brochure or business card all material in good condition updated and used & International distributors (distribution by hotel& bungalows, Key distributors in Vila, NC, Australia, NZ, Europe) not operating no distributor only few contacts work with some distributors have distributors in NC, NZ and Australia Worldwide coverage with both Traditional and internet distributors Advertising & web performance (main travel guides, VTO offices, main websites, Trip Advisor, Own website, Call center, provincial website Social Media, tradeshows) not operating no advertising or internet presence VTO web site only VTO website + call center + trip advisor Own web site, several other web sites multichannel distribution +tradeshow
vanuatu-tvet-skills-economic-growth-phase-3-final-report.docx