In House Training will be evaluated using the following methods: Quality assurance of the instructor Attendee feedback (formal and informal) Achievement of objectives via LM appraisal Accrediting body approval mechanisms Return on investment (Training Costs/Hours KPI on SMT balanced scorecard) Outsourced (External) Training will be evaluated using the following methods: Quality assurance of the provider Attendee feedback (formal and informal) Achievement of objectives via LM appraisal Return on investment (Training Costs/Hours KPI on SMT balanced scorecard) Technical Training needs by role The highlights the mandatory and non-mandatory requirements note: the below is – intended as a sample indication only; client specifications and specific site/role/industry requirements will affect training requirements. Role Abbrev Mandatory (dep on duties) Non Mandatory Security SO Induction: EFAAW Operator H&S Awareness AED Fire Awareness Fire Marshall Manual Handling Awareness World Host Confidentiality/Data Awareness Safe SIA License: Suicide Awareness Manned Guarding Door Supervisor CCTV Housekeeper HK Induction BICSc specifics H&S Awareness EFAAW Fire Awareness Safe Manual Handling Awareness World Host Confidentiality/Data Awareness Cleaning CO Induction BICSc specifics Operator H&S Awareness EFAAW Fire Awareness Safe Manual Handling Awareness World Host Confidentiality/Data Awareness L2 Manual Handling Yard YARD Induction EFFAW Operator H&S Awareness L2 Manual Handling Fire Awareness Safe use of compactor Manual Handling Awareness CSR H&S Certificate Confidentiality/Data Awareness Management Maintenance MAINT Induction EFFAW H&S Awareness L2 Manual Handling Operator Fire Awareness CSR H&S Certificate Manual Handling Awareness Confidentiality/Data Awareness Customer CSO Induction: Service H&S Awareness Safe Operator Fire Awareness Transgender Awareness
In House Training will be evaluated using the following methods: Quality assurance of the instructor Attendee feedback (formal and informal) Achievement of objectives via LM appraisal Accrediting body approval mechanisms Return on investment (Training Costs/Hours KPI on SMT balanced scorecard) Outsourced (External) Training will be evaluated using the following methods: Quality assurance of the provider Attendee feedback (formal and informal) Achievement of objectives via LM appraisal Return on investment (Training Costs/Hours KPI on SMT balanced scorecard) Technical Training needs by role The highlights the mandatory and non-mandatory requirements – note: the below is intended as a sample indication only; client specifications and specific site/role/industry requirements will affect training requirements. Role Abbrev Mandatory (dep on duties) Non Mandatory Security Operator SO Induction: H&S Awareness Fire Awareness Manual Handling Awareness Confidentiality/Data Awareness SIA License: Manned Guarding Door Supervisor CCTV EFAAW AED Fire Marshall World Host Safe Suicide Awareness Housekeeper HK Induction H&S Awareness Fire Awareness Manual Handling Awareness Confidentiality/Data Awareness BICSc specifics EFAAW Safe World Host Cleaning Operator CO Induction H&S Awareness Fire Awareness Manual Handling Awareness Confidentiality/Data Awareness BICSc specifics EFAAW Safe World Host L2 Manual Handling Yard Operator YARD Induction H&S Awareness Fire Awareness Manual Handling Awareness Confidentiality/Data Awareness Management EFFAW L2 Manual Handling Safe use of compactor CSR H&S Certificate Maintenance Operator MAINT Induction H&S Awareness Fire Awareness Manual Handling Awareness Confidentiality/Data Awareness EFFAW L2 Manual Handling CSR H&S Certificate Customer Service Operator CSO Induction: H&S Awareness Fire Awareness Safe Transgender Awareness
Training-Policy.docx