Thinking Completer-finisher to ensure time-critical A & PI tasks are completed accurately. Interpersonal & Excellent all round communication skills A & PI Communication Well developed telephone skills and able to A & PI cope with challenging or emotional enquiries and enquirers. Experienced and confident of working in a A & PI customer-focused environment where expectations are high. Tact and discretion for dealing with and A & PI maintaining confidential information Able to work in a considerate manner. A & PI Good at team-working and able to A & PI supervise, enthuse and develop a small staff team to deliver a quality service. Initiative & Proven organisational skills and able to A & PI Independence handle competing priorities, work to set targets and agreed service levels. Experienced in the co-ordination of A & PI meetings and events and full committee administration. Ability to develop and deliver a of A & PI contact service. Able to assimilate information quickly. A & PI Pro-active with a desire to develop all areas A & PI of the role. Resource Experience of delivering effective office A & PI systems, procedures and practices. management Evidence of time management skills A & PI Physical skills Keyboard skills A (with DDD modification Occasional light lifting and packaging of A necessary) materials
Thinking Completer-finisher to ensure time-critical tasks are completed accurately. A & PI Interpersonal & Communication Excellent all round communication skills Well developed telephone skills and able to cope with challenging or emotional enquiries and enquirers. Experienced and confident of working in a customer-focused environment where expectations are high. Tact and discretion for dealing with and maintaining confidential information Able to work in a considerate manner. Good at team-working and able to supervise, enthuse and develop a small staff team to deliver a quality service. A & PI A & PI A & PI A & PI A & PI A & PI Initiative & Independence Proven organisational skills and able to handle competing priorities, work to set targets and agreed service levels. Experienced in the co-ordination of meetings and events and full committee administration. Ability to develop and deliver a of contact service. Able to assimilate information quickly. Pro-active with a desire to develop all areas of the role. A & PI A & PI A & PI A & PI A & PI Resource management Experience of delivering effective office systems, procedures and practices. Evidence of time management skills A & PI A & PI Physical skills (with DDD modification necessary) Keyboard skills Occasional light lifting and packaging of materials A A
TowebJob-Brief-JD-and-Person-Specification-Service-Support-Team-Leader-UNISON-There-for-You-September-20142.docx