C. Counseling Program 1. % achieve successful termination outcomes D. Focus Hope I, II, III, UMOJA, Ignite 1. ? % remain drug free or are involved in recovery services 2. ? % obtain employment 3. ? % participate in educational services 4. ? % of school age children participate in educational services 6. ? % participate in medical services 7. ? % participate in psycho/social services 8. ? % remain in permanent housing E. Harmony Village 1. ? % obtain employment 2. ? % participate in educational services 3. ? % achieve permanent housing 4. ? % remain drug free 3. Personnel A. Total Employees 1. B. Turnover 1. % 4. Tactical/Strategic Planning Update Status of each goal 5. Community Relations & Program/Resource Development, A. Grants/RFP’s submitted B. New Programs Started C. Fund raising events that took place and amounts collected Net gain D. Speeches/presentations given E. Focus Groups held F. Other notable/newsworthy Events; e.g. awards received G. News Articles submitted. Risk Management A. Grievances 1. Staff % resolved to the employee’s satisfaction 2. Consumers % resolved to the consumer’s satisfaction 3. Foster parents % resolved to the employee’s satisfaction B. UIR.s 1 Foster Care 1. # 2. CAP created CAP completed 2. Harmony 1. # 2. CAP created CAP completed 3. Focus Hope II 1. #
C. Counseling Program 1. % achieve successful termination outcomes D. Focus Hope I, II, III, UMOJA, Ignite 1. ? % remain drug free or are involved in recovery services 2. ? % obtain employment 3. ? % participate in educational services 4. ? % of school age children participate in educational services 6. ? % participate in medical services 7. ? % participate in psycho/social services 8. ? % remain in permanent housing E. Harmony Village 1. ? % obtain employment 2. ? % participate in educational services 3. ? % achieve permanent housing 4. ? % remain drug free 3. Personnel A. Total Employees 1. B. Turnover 1. % 4. Tactical/Strategic Planning Update Status of each goal 5. Community Relations & Program/Resource Development, A. Grants/RFP’s submitted B. New Programs Started C. Fund raising events that took place and amounts collected Net gain D. Speeches/presentations given E. Focus Groups held F. Other notable/newsworthy Events; e.g. awards received G. News Articles submitted. Risk Management A. Grievances 1. Staff % resolved to the employee’s satisfaction 2. Consumers % resolved to the consumer’s satisfaction 3. Foster parents % resolved to the employee’s satisfaction B. UIR.s 1 Foster Care 1. # 2. CAP created CAP completed 2. Harmony 1. # 2. CAP created CAP completed 3. Focus Hope II 1. #
UPC-Plan-200.1-Risk-Quality-Management-Plan.FY1_.3-15-14.docx