Effectiveness to be calculated from previous table – Year of # of clients # of clients Total clients Percent of clients Service served denied served 2,062 688 2750 2011 75% 1,900 660 2560 2012 74% 2,014 520 2529 2013 80% Measure #5 Stage when case file outcomes are achieved with clinic – involvement Sample Data # of closed % standard Resolution cases 64% Before Hearing 3,500 36% After Hearing 2,000 withdrawn or lost contact 165 Efficiency chart to be calculated from data in 1.5.1 and 1.5.3 – Resolution Stage # of closed Cost per standard cases case Before Hearing 3,500 $1,725 After Hearing 2,000 $3,500 Effectiveness Average Cost If Average Cost if Year of Case closed before closed after Closing Hearing Hearing $1,700 $3,200 2011 $1,860 $3,700 2012 $1,725 $3,500 2013
Effectiveness – to be calculated from previous table Year of Service # of clients served # of clients denied Total clients Percent of clients served 2011 2,062 688 2750 75% 2012 1,900 660 2560 74% 2013 2,014 520 2529 80% Measure #5 – Stage when case file outcomes are achieved with clinic involvement Sample Data Resolution # of closed standard cases % Before Hearing 3,500 64% After Hearing 2,000 36% withdrawn or lost contact 165 Efficiency – chart to be calculated from data in 1.5.1 and 1.5.3 Resolution Stage # of closed standard cases Cost per case Before Hearing 3,500 $1,725 After Hearing 2,000 $3,500 Effectiveness Year of Case Closing Average Cost If closed before Hearing Average Cost if closed after Hearing 2011 $1,700 $3,200 2012 $1,860 $3,700 2013 $1,725 $3,500
2015-10-PerformanceMeasures-Examples-of-Charts-and-Reports.docx