SharePoint Officer. Developed new hire orientation for administrative staff, Salesforce and delivered to 25 new employees to date. Maintained QuickBooks company website. Saved over $3,000 annually by implementing Notes new travel and per diem system. Adobe InDesign Adobe Photoshop Office Manager SPRINGFIELD, IL Carter Taylor Investments, October 2001 June 2007 – Managed all administrative responsibilities for staff of 100+. EXPERIENCE Pioneered the use of CRM database software (Salesforce) for Executive tracking business contacts and managing financial advisors’ Assistant II schedules. CHICAGO, IL Rev Development Administrative Assistant Group, June 2007 SPRINGFIELD, IL – Present Icon Office Solutions, May 1997 October 2001 – Supported the Operations Manager, Branch Manager, and Supported the Vice two Service Managers. Answered and directed incoming calls President and Chief for six phone lines. Processed monthly sales bills for an Human Resources average billing cycle of $350,000+. TRAINING & EDUCATION Microsoft Office Specialist MICROSOFT OFFICE 2010 Microsoft Certification 2008 Bachelor of Arts BUSINESS ADMINISTRATION University of Illinois at Springfield 1997 2001 – Associate’s Degree OFFICE ADMINISTRATION Lincoln Land Community College 1995 1997 –
SharePoint Salesforce QuickBooks Notes Adobe InDesign Adobe Photoshop EXPERIENCE Executive Assistant II CHICAGO, IL Rev Development Group, June 2007 – Present Supported the Vice President and Chief Human Resources Officer. Developed new hire orientation for administrative staff, and delivered to 25 new employees to date. Maintained company website. Saved over $3,000 annually by implementing new travel and per diem system. Office Manager SPRINGFIELD, IL Carter Taylor Investments, October 2001 – June 2007 Managed all administrative responsibilities for staff of 100+. Pioneered the use of CRM database software (Salesforce) for tracking business contacts and managing financial advisors’ schedules. Administrative Assistant SPRINGFIELD, IL Icon Office Solutions, May 1997 – October 2001 Supported the Operations Manager, Branch Manager, and two Service Managers. Answered and directed incoming calls for six phone lines. Processed monthly sales bills for an average billing cycle of $350,000+. TRAINING & EDUCATION Microsoft Office Specialist MICROSOFT OFFICE 2010 Microsoft Certification 2008 Bachelor of Arts BUSINESS ADMINISTRATION University of Illinois at Springfield 1997 – 2001 Associate’s Degree OFFICE ADMINISTRATION Lincoln Land Community College 1995 – 1997
word2016_lineparagraphspacing_practice.docx