Answer: C - Comments are required on the Submit transition if the Dispute Category = Other. <CHECKPOINT QUESTION> True/False - The Competitive Retailer should submit a Usage/Billing Dispute issue even if they are – not the Rep of Record in ERCOT’s system for the Start Time being disputed. Answer: False A COMPETITIVE RETAILER must be the Rep of Record in ERCOT’s registration – system for the Start Time provided on the issue. If the COMPETITIVE RETAILER is not the ROR in ERCOT’s system, they must submit the dispute via the subtype ‘Other’. Definition What is a AMS LSE - Missing? … The Usage and Billing AMS LSE Missing subtype is used by a Competitive Retailer to request – missing AMS LSE interval data from the TDSP. This subtype should only be used for ESIIDs with an AMS meter profile. The missing interval is not restricted to one day; however, non-consecutive intervals should be filed on separate MarkeTrak issues. For example, if the missing interval is from 01/01/2015 to 01/04/2015, this can be filed on one MarkeTrak issue since the interval is consecutive.
Answer: C - Comments are required on the Submit transition if the Dispute Category = Other. <CHECKPOINT QUESTION> True/False - The Competitive Retailer should submit a Usage/Billing – Dispute issue even if they are not the Rep of Record in ERCOT’s system for the Start Time being disputed. Answer: False – A COMPETITIVE RETAILER must be the Rep of Record in ERCOT’s registration system for the Start Time provided on the issue. If the COMPETITIVE RETAILER is not the ROR in ERCOT’s system, they must submit the dispute via the subtype ‘Other’. Definition … What is a AMS LSE - Missing? The Usage and Billing AMS LSE – Missing subtype is used by a Competitive Retailer to request missing AMS LSE interval data from the TDSP. This subtype should only be used for ESIIDs with an AMS meter profile. The missing interval is not restricted to one day; however, non-consecutive intervals should be filed on separate MarkeTrak issues. For example, if the missing interval is from 01/01/2015 to 01/04/2015, this can be filed on one MarkeTrak issue since the interval is consecutive.
UsageBilling_Module_DRAFT_9.16.15.docx