Informing the officer on duty of the test, Call from UK to 12:35 passing on the scenario details and Poland confirming the email address. Email from UK ICE Emergency Call information sent by 12:41 to Poland email. Call from Call from the ICE centre in Poland confirming 12:45 Poland to UK receipt of the information sheet. Email from 13:10 Product information sent by Poland to UK Call from Call from ICE centre in Poland to confirm 13:13 Poland to UK receipt of the product information. Time of Time of Time of receiving Time Response Usefulness Time obtaining Name of sending with of time of info Country of 1st confirmation responder email requested closing call that email (1) information test (2)-(1) (* to ****) has arrived (2) Poland 12:35 12:41 12:45 13:10 13:13 29mins *** Jakubowski Usefulness of information received (from * to ****) * no or wrong information ** general information without details about requested information *** detailed information covering only partly requested information **** detailed information covering all requested information Results: Communication was good between both centres. The hazards information did not contain a list of hazards for the product, it simply detailed the product composition. All of the information provided was complete and useful. ICE EMERGENCY CALL INFORMATION SHEET Test / Real (circle appropriate item)
12:35 Call from UK to Poland Informing the officer on duty of the test, passing on the scenario details and confirming the email address. 12:41 Email from UK to Poland ICE Emergency Call information sent by email. 12:45 Call from Poland to UK Call from the ICE centre in Poland confirming receipt of the information sheet. 13:10 Email from Poland to UK Product information sent by 13:13 Call from Poland to UK Call from ICE centre in Poland to confirm receipt of the product information. Country Name of responder Time of 1st call Time of sending email (1) Time of obtaining confirmation that email has arrived Time of receiving with requested information (2) Time of closing test Response time (2)-(1) Usefulness of info (* to ****) Poland Jakubowski 12:35 12:41 12:45 13:10 13:13 29mins *** Usefulness of information received (from * to ****) * no or wrong information ** general information without details about requested information *** detailed information covering only partly requested information **** detailed information covering all requested information Results: Communication was good between both centres. The hazards information did not contain a list of hazards for the product, it simply detailed the product composition. All of the information provided was complete and useful. ICE EMERGENCY CALL INFORMATION SHEET Test / Real (circle appropriate item)
uk___poland_sophisticated_test_2018_report.docx