co-ordinates independent community perspectives from a variety of consumer sources, Provides input, guidance and advice to hospital inpatient and ambulatory services. Chair: The PWCC Consumer Council will be chaired by a council member nominated by the PWCC Executive Denise Kivell, Senior Responsible Owner, PWCC Programme Board Manager: Objectives: To represent the interests of consumers and to bring an inpatient and ambulatory consumer to the development of Counties Manukau Health plans, and family/whaanau perspective policies, publications and operational decisions, and to raise issues that are being identified in the community. Scope: In Scope: Middlemore Hospital and satellite hospitals; including Manukau Surgery Centre. Ambulatory care services; including Manukau Super Clinic. Core Activities: To represent the interests of consumers by objectively communicating their views. To provide strategic advice on consumer engagement within the scope that has been set out To provide a consumer perspective, advice and guidance on services, operational documents, plans and policies Seek feedback or input from networks which will contribute to the work of the Consumer Council and CM Health. Support organisational forums seeking consumer representation Report on activities and newly identified consumer issues. Associated Activities: Recruitment and management of consumer council members with community representation Training and mentoring for all members Out of scope of this programme: Out of scope are Localities including Primary Health Organisations and Residential care facilities. Relationships: Governance: The PWCC Consumer Council reports to the PWCC Programme Board and is chaired by a nominated council member. Decision making will run on consensual lines however; ultimate decision-making responsibility rests with the chair. A quorum comprises the (or nominee in their absence) and at least half of the permanent members. Meetings: The council will meet at least monthly. From time to time contribution may be required more frequently and this may be via an consultation. ‘out-of-session’ Payment for attending meetings will be set at the usual CMH rate for community, patient and whaanau representatives on advisory groups.
co-ordinates independent community perspectives from a variety of consumer sources, Provides input, guidance and advice to hospital inpatient and ambulatory services. Chair: The PWCC Consumer Council will be chaired by a council member nominated by the PWCC Executive Manager: Denise Kivell, Senior Responsible Owner, PWCC Programme Board Objectives: To represent the interests of consumers and to bring an inpatient and ambulatory consumer and family/whaanau perspective to the development of Counties Manukau Health plans, policies, publications and operational decisions, and to raise issues that are being identified in the community. Scope: In Scope: Middlemore Hospital and satellite hospitals; including Manukau Surgery Centre. Ambulatory care services; including Manukau Super Clinic. Core Activities: To represent the interests of consumers by objectively communicating their views. To provide strategic advice on consumer engagement within the scope that has been set out To provide a consumer perspective, advice and guidance on services, operational documents, plans and policies Seek feedback or input from networks which will contribute to the work of the Consumer Council and CM Health. Support organisational forums seeking consumer representation Report on activities and newly identified consumer issues. Associated Activities: Recruitment and management of consumer council members with community representation Training and mentoring for all members Out of scope of this programme: Out of scope are Localities including Primary Health Organisations and Residential care facilities. Relationships: Governance: The PWCC Consumer Council reports to the PWCC Programme Board and is chaired by a nominated council member. Decision making will run on consensual lines however; ultimate decision-making responsibility rests with the chair. A quorum comprises the (or nominee in their absence) and at least half of the permanent members. Meetings: The council will meet at least monthly. From time to time contribution may be required more frequently and this may be via an ‘out-of-session’ consultation. Payment for attending meetings will be set at the usual CMH rate for community, patient and whaanau representatives on advisory groups.
2015.12.01-Consumer-council-2015-Update-v2.0-Final.docx