corresponded to the correct, updated address. The new address had not been consistently updated in our systems, resulting in a recent letter being sent to the former home of the patient. IGI/4054 LEEDS AND YORK 09-Dec-15 47 Rucksack lost from motorcycle whilst and addresses of PARTNERSHIP NHS carrying out home visits. and mental health service FOUNDATION TRUST notebook contained within contained users, multi-disciplinary data relating to mental health service team meeting notes about users. Diary contained names of 47 service users. service users, some with addresses, notebook contained disciplinary team meeting notes about service users. IGI/4048 ROYAL LIVERPOOL 29-Oct-15 32 A patient Googled her name and Patient data including AND BROADGREEN was presented with basic details of name, address, DOB and UNIVERSITY her complaint to the Trust from contact telephone HOSPITALS NHS TRUST 2013, with a URL attached to the number. Trust. This also included her full 2 Relatives of patients name, address, DOB and contact (who made complaint on telephone number. Also contained in behalf of patient) data the search were 10 other complaints included name, DOB, with the same data. There was no contact telephone and sensitive data, but I questioned (with address (for 1 only) HSCIC and the ICO) whether the fact that someone had complained about i.e. their appointment cancellation or clinical care and
corresponded to the correct, updated address. The new address had not been consistently updated in our systems, resulting in a recent letter being sent to the former home of the patient. IGI/4054 LEEDS AND YORK PARTNERSHIP NHS FOUNDATION TRUST 09-Dec-15 47 Rucksack lost from motorcycle whilst carrying out home visits. and notebook contained within contained data relating to mental health service users. Diary contained names of 47 service users, some with addresses, notebook contained team meeting notes about service users. and addresses of mental health service users, multi-disciplinary team meeting notes about service users. IGI/4048 ROYAL LIVERPOOL AND BROADGREEN UNIVERSITY HOSPITALS NHS TRUST 29-Oct-15 32 A patient Googled her name and was presented with basic details of her complaint to the Trust from 2013, with a URL attached to the Trust. This also included her full name, address, DOB and contact telephone number. Also contained in the search were 10 other complaints with the same data. There was no sensitive data, but I questioned (with HSCIC and the ICO) whether the fact that someone had complained about i.e. their appointment cancellation or clinical care and Patient data including name, address, DOB and contact telephone number. 2 Relatives of patients (who made complaint on behalf of patient) data included name, DOB, contact telephone and address (for 1 only) disciplinary
2015-Q4%20_Report%20of%20HSC%20Closed%20Level%202%20IG%20Serious%20Incidents_Oct%20to%20Dec%202015.docx