Add Remarks as needed. Click OK. The appointment is canceled and not rebooked. If the appointment is linked to a consult, the consult status changes to Active. Figure 128: Cancel Appointment Dialog The Appointment displays in Pending Appointments with a status of Cancelled by Clinic or Cancelled by Patient (whichever is applicable). Figure 129: Pending Appointment Window Appointment Status Cancelled by – Clinic Figure 130: Pending Appointment Window Appointment Status Cancelled by – Patient The Clinic Schedule closes. The appointment request reappears on the APPT Request grid for patient’s future rescheduling. Select the APPT Request and the Clinic Schedule displays again. Note: The Time Slot count increases when an appointment is canceled. Figure 131: APPT Request Time Slot Count Increase – Cancel directly from pending appointment box Log on to VS GUI as a Scheduler. From the Tasks tab, in the Search text box, type the last name or the patient’s first initial of the last name and last four of the SSN. Click Search, and patient’s then select the requested name. Right click on a scheduled appointment patient’s from the Pending Appointment window in Ribbon bar. Figure 132: Select Cancel Appointment In the Cancel Appointment dialog box, select cancellation the appropriate cancellation option Cancelled by Clinic or Cancelled by Patient. Select a Reason for cancellation from the list. Click OK. Figure 133: Cancelled by Clinic
Add Remarks as needed. Click OK. The appointment is canceled and not rebooked. If the appointment is linked to a consult, the consult status changes to Active. Figure 128: Cancel Appointment Dialog The Appointment displays in Pending Appointments with a status of Cancelled by Clinic or Cancelled by Patient (whichever is applicable). Figure 129: Pending Appointment Window – Appointment Status Cancelled by Clinic Figure 130: Pending Appointment Window – Appointment Status Cancelled by Patient The Clinic Schedule closes. The patient’s appointment request reappears on the APPT Request grid for future rescheduling. Select the APPT Request and the Clinic Schedule displays again. Note: The Time Slot count increases when an appointment is canceled. Figure 131: APPT Request – Time Slot Count Increase Cancel directly from pending appointment box Log on to VS GUI as a Scheduler. From the Tasks tab, in the Search text box, type the patient’s last name or the patient’s first initial of the last name and last four of the SSN. Click Search, and then select the requested patient’s name. Right click on a scheduled appointment from the Pending Appointment window in Ribbon bar. Figure 132: Select Cancel Appointment In the Cancel Appointment dialog box, select cancellation the appropriate cancellation option Cancelled by Clinic or Cancelled by Patient. Select a Reason for cancellation from the list. Click OK. Figure 133: Cancelled by Clinic
VSE_GUI_1_5_User_Guide.docx