02.01.2012 Ward 33 Everything. Explaining the Yes Yes facilities – where they are etc. ACTION: Discuss at ward meeting 02.01.2012 Ward 33 Everything. Very little. Yes Yes How do surgical team have so much time and the nursing team have so much patience and understanding. Thank you all. 02.01.2012 Ward 33 Care and attention Staff do the very Yes Yes The staff look after very good. best they can. you and it’s a treat to be here. 02.01.2012 Ward 33 Everything. The weather. Yes Yes I’ve had 1st class service and 100% attention in the time I’ve been treated. 02.01.2012 Ward 33 Everything. Little stronger Yes Yes I could find no fault. coffee. In general staff very good. 02.01.2012 Ward 33 Polite, warm, The reaction times Yes Yes There wasn’t any respectful, when the buzzer is entertainment pressed and systems here. diagnosed quickly. actually completing There should at requests. (I had to least be the option ask 3 different to have them in if people just to get a you want it. There spoon). isn’t even a ACTION: To be communal
02.01.2012 Ward 33 Everything. Explaining the facilities – where they are etc. ACTION: Discuss at ward meeting Yes Yes 02.01.2012 Ward 33 Everything. Very little. Yes Yes How do surgical team have so much time and the nursing team have so much patience and understanding. Thank you all. 02.01.2012 Ward 33 Care and attention very good. Staff do the very best they can. Yes Yes The staff look after you and it’s a treat to be here. 02.01.2012 Ward 33 Everything. The weather. Yes Yes I’ve had 1st class service and 100% attention in the time I’ve been treated. 02.01.2012 Ward 33 Everything. Little stronger coffee. Yes Yes I could find no fault. In general staff very good. 02.01.2012 Ward 33 Polite, warm, respectful, diagnosed quickly. The reaction times when the buzzer is pressed and actually completing requests. (I had to ask 3 different people just to get a spoon). ACTION: To be Yes Yes There wasn’t any entertainment systems here. There should at least be the option to have them in if you want it. There isn’t even a communal
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