To work in collaboration with SAA workstream partners to build up a detailed 10 % knowledge of systems, policies and processes, translating that knowledge within the Exams, Awards and Graduation Team to ensure that the work is completed accurately and that quality standards are maintained To undertake detailed interpretation, manipulation and analysis/evaluation of 10% data to contribute to the design of processes and systems, undertaking user acceptance testing as required. To apply agreed customer-focused service standards to beneficiaries and 15 % stakeholders To be flexible and adaptable in the approach to work routines, undertaking other 5% tasks, roles and duties within the SAA workstream as may be assigned Internal and external relationships Active collaboration with Academic and MSA Staff in the Faculty with responsibility for Recruitment and Admissions. Active collaboration with teams within the SAA Hub and other Professional Services e.g. Communications, Student Services Communication with other job families, e.g TAE Communication with external stakeholders Casual staff and groups of temporary staff during peak periods Special Requirements Commitment to the integrity and confidentiality of all relevant data and processes Flexibility to take leave outside peak times in negotiation with the Senior Administrative Officer/Team Leader PERSON SPECIFICATION How to be Criteria Essential Desirable assessed Either: Application Qualifications, Possess GCSE/O levels, NVQ2 or knowledge and equivalent plus work experience experience in a relevant role. Or: Broad relevant work experience that includes experience of operating and responding to some non-routine work situations. Experience of assisting with the analysis and manipulation of student data or similar large data sets.
To work in collaboration with SAA workstream partners to build up a detailed knowledge of systems, policies and processes, translating that knowledge within the Exams, Awards and Graduation Team to ensure that the work is completed accurately and that quality standards are maintained 10 % To undertake detailed interpretation, manipulation and analysis/evaluation of data to contribute to the design of processes and systems, undertaking user acceptance testing as required. 10% To apply agreed customer-focused service standards to beneficiaries and stakeholders 15 % To be flexible and adaptable in the approach to work routines, undertaking other tasks, roles and duties within the SAA workstream as may be assigned 5% Internal and external relationships Active collaboration with Academic and MSA Staff in the Faculty with responsibility for Recruitment and Admissions. Active collaboration with teams within the SAA Hub and other Professional Services e.g. Communications, Student Services Communication with other job families, e.g TAE Communication with external stakeholders Casual staff and groups of temporary staff during peak periods Special Requirements Commitment to the integrity and confidentiality of all relevant data and processes Flexibility to take leave outside peak times in negotiation with the Senior Administrative Officer/Team Leader PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge and experience Either: Possess GCSE/O levels, NVQ2 or equivalent plus work experience in a relevant role. Or: Broad relevant work experience that includes experience of operating and responding to some non-routine work situations. Experience of assisting with the analysis and manipulation of student data or similar large data sets. Application
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