Sigmaplot should work normally until the licence expires next year. ___________________ If Sigmaplot has not accepted the new licence, try this: Go to the ProgramData folder on your C: drive Find and delete the folder SafeNet Sentinel You may need to delete any folders within it before deleting the main folder. Go to the folder C:\Program File (x86)\Sigmaplot\SPW13 Find the program file RUS.exe it and choose Run as Administrator Answer yes to Do you want the following program… etc. When the RUS screen appears: Click the tab Apply License file At the bottom of the next screen, use the browse button (three dots), find your new licence file as above, select it and click Open. Click Apply Update at the bottom of the RUS screen The RUS screen will then show its actions and let you know whether the licence has been successfully applied. If so then Sigmaplot should now work correctly. If steps a-i also failed to apply the licence correctly then please contact CiCS Helpdesk on 21111 or helpdesk@sheffield.ac.uk
Sigmaplot should work normally until the licence expires next year. ___________________ If Sigmaplot has not accepted the new licence, try this: Go to the ProgramData folder on your C: drive Find and delete the folder SafeNet Sentinel You may need to delete any folders within it before deleting the main folder. Go to the folder C:\Program File (x86)\Sigmaplot\SPW13 Find the program file RUS.exe it and choose Run as Administrator Answer yes to Do you want the following program… etc. When the RUS screen appears: Click the tab Apply License file At the bottom of the next screen, use the browse button (three dots), find your new licence file as above, select it and click Open. Click Apply Update at the bottom of the RUS screen The RUS screen will then show its actions and let you know whether the licence has been successfully applied. If so then Sigmaplot should now work correctly. If steps a-i also failed to apply the licence correctly then please contact CiCS Helpdesk on 21111 or helpdesk@sheffield.ac.uk
updating-licence-Sigmaplot-13.docx