9. 24/7 Telephone Access to Review Julie Warner, A commitment to improve 24/7 telephone access to crisis teams/NHS 111 or a local dedicated mental health Crisis Teams or NHS 111 complete by AWP phone line. number end July 2015 and action plan by end August 2015 Improved quality of response when people are detained under Section 135 and 136 of the Mental Health Act 1983 10. Review Assessment Assessment CCG To provide rapid access to assessment and care for those Pathway, including S12 pathway review in crisis, to be provided when and where the service user Doctor availability. completed by most needs it. June 1st and S12 Doctor service specification by August 2015 and implementation by April 2016 11. To improve the availability Review and Shirley Auburn, A commitment to examine the causes of delays of AMHPS. proposals Wiltshire Council due to unavailability and describe a range of completed by imaginative resource and non-resource solutions. end June 2015. A commitment to improve the links between social services and crisis care. Improved information and advice available to front line staff to enable better response to individuals 12. See item 7 Street Triage Improved training and guidance for police officers
9. 24/7 Telephone Access to Crisis Teams or NHS 111 number Review complete by end July 2015 and action plan by end August 2015 Julie Warner, AWP A commitment to improve 24/7 telephone access to crisis teams/NHS 111 or a local dedicated mental health phone line. Improved quality of response when people are detained under Section 135 and 136 of the Mental Health Act 1983 10. Review Assessment Pathway, including S12 Doctor availability. Assessment pathway review completed by June 1st and S12 Doctor service specification by August 2015 and implementation by April 2016 CCG To provide rapid access to assessment and care for those in crisis, to be provided when and where the service user most needs it. 11. To improve the availability of AMHPS. Review and proposals completed by end June 2015. Shirley Auburn, Wiltshire Council A commitment to examine the causes of delays due to unavailability and describe a range of imaginative resource and non-resource solutions. A commitment to improve the links between social services and crisis care. Improved information and advice available to front line staff to enable better response to individuals 12. See item 7 Street Triage Improved training and guidance for police officers
Wiltshire-MH-Crisis-Concordat-Action-Plan-March-Final.docx