Glossary Administrator Responsible for configuring, managing, overseeing and maintaining a computing environment or system. Responsibilities vary depending on an organization's requirements. This person should possess strong technical knowledge and skills Business Function Process or operation performed routinely to out a part of the mission of an organization. Business Impact Analysis Business impact analysis is the activity in business continuity management that identifies vital business functions and dependencies. These dependencies may include suppliers, people, other business processes, IT services, etc. Business impact analysis defines the recovery requirements for IT services. These requirements include recovery time objectives, recovery point objectives and minimum service level targets for each IT service. (ITIL Service Strategy) Continuity of Operations The ability of an organization to provide service and support for its customers and maintain its viability before, during, and after a business continuity event. Cost Benefit Analysis Cost benefit analysis (CBA), sometimes called benefit cost analysis (BCA), is a systematic approach to estimating the strengths and weaknesses of alternatives (for example in transactions, activities, functional business requirements). It is used to determine options that provide the best approach to achieve benefits while preserving savings. The CBA is also defined as a systematic process for calculating and comparing benefits and costs of a decision, policy (with particular regard to government policy) or (in general) project. Broadly, CBA has two main purposes: 1. to determine if an investment/decision is sound (justification/feasibility) by verifying whether its benefits outweigh the costs, and by how much; 2. to provide a basis for comparing projects,which involves comparing the total expected cost of each option against its total expected benefits. Critical Infrastructure Functions University-wide functions that must continue uninterrupted or can be resumed within a few hours. Examples of critical infrastructure include: -
Glossary Administrator Responsible for configuring, managing, overseeing and maintaining a computing environment or system. Responsibilities vary depending on an organization's requirements. This person should possess strong technical knowledge and skills Business Function Process or operation performed routinely to out a part of the mission of an organization. Business Impact Analysis Business impact analysis is the activity in business continuity management that identifies vital business functions and dependencies. These dependencies may include suppliers, people, other business processes, IT services, etc. Business impact analysis defines the recovery requirements for IT services. These requirements include recovery time objectives, recovery point objectives and minimum service level targets for each IT service. (ITIL Service Strategy) Continuity of Operations The ability of an organization to provide service and support for its customers and maintain its viability before, during, and after a business continuity event. Cost Benefit Analysis Cost benefit analysis (CBA), sometimes called benefit cost analysis (BCA), is a systematic approach to estimating the strengths and weaknesses of alternatives (for example in transactions, activities, functional business requirements). It is used to determine options that provide the best approach to achieve benefits while preserving savings. The CBA is also defined as a systematic process for calculating and comparing benefits and costs of a decision, policy (with particular regard to government policy) or (in general) project. Broadly, CBA has two main purposes: 1. to determine if an investment/decision is sound (justification/feasibility) by verifying whether its benefits outweigh the costs, and by how much; 2. to provide a basis for comparing projects,which involves comparing the total expected cost of each option against its total expected benefits. Critical Infrastructure Functions University-wide functions that must continue uninterrupted or can be resumed within a few hours. Examples of critical infrastructure include: -
Unit-Department_IT_DRP.docx