an extended holiday and was moving the notes and other valuables from a room in the hospital to a place where it was believed the notes would be safe. During the train journey the suitcase was stolen and a crime number has been provided. The information was a copy of the full health care records. IGI/3399 COLCHESTER 05-Aug-15 2 pages Discharge summary - part of which contains Patients HOSPITAL another patient details .Patient discharged and demographics and UNIVERSITY NHS handed his discharge summary. When at home he diagnosis FOUNDATION noticed that part of the discharge summary had details of another patient. He immediately contacted the hospital to inform us of the error. He has also gone to the local press. IGI/3379 CAMBRIDGE 07-Aug-15 1 Patient letter sent to the wrong address, member of Clinical letter UNIVERSITY public reported incident letter mistakenly sent to GP HOSPITALS NHS on patient with a copy to the patient. Member of FOUNDATION the public phoned to say this was not about their child. Letter dictated from thyroid clinic, no hospital number dictated. The wrong patient was selected from the system IGI/3419 ROYAL UNITED 01-Jul-15 4 Information was left on a home phone of the Incorrect next of HOSPITAL BATH NHS patient’s parent regarding a missed Out patient kin, guardian TRUST appointment and a number left to call to rearrange. information and Our PAS system is directly connected to the contact details National Spine where the patient’s contact details stored on the were retrieved from. The patient’s mother called the National Spine. RUH Children’s Therapy Department to complain that her son’s details had been given to the father
an extended holiday and was moving the notes and other valuables from a room in the hospital to a place where it was believed the notes would be safe. During the train journey the suitcase was stolen and a crime number has been provided. The information was a copy of the full health care records. IGI/3399 COLCHESTER HOSPITAL UNIVERSITY NHS FOUNDATION 05-Aug-15 2 pages Discharge summary - part of which contains another patient details .Patient discharged and handed his discharge summary. When at home he noticed that part of the discharge summary had details of another patient. He immediately contacted the hospital to inform us of the error. He has also gone to the local press. Patients demographics and diagnosis IGI/3379 CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION 07-Aug-15 1 Patient letter sent to the wrong address, member of public reported incident letter mistakenly sent to GP on patient with a copy to the patient. Member of the public phoned to say this was not about their child. Letter dictated from thyroid clinic, no hospital number dictated. The wrong patient was selected from the system Clinical letter IGI/3419 ROYAL UNITED HOSPITAL BATH NHS TRUST 01-Jul-15 4 Information was left on a home phone of the patient’s parent regarding a missed Out patient appointment and a number left to call to rearrange. Our PAS system is directly connected to the National Spine where the patient’s contact details were retrieved from. The patient’s mother called the RUH Children’s Therapy Department to complain that her son’s details had been given to the father Incorrect next of kin, guardian information and contact details stored on the National Spine.
2015-Q3%20_Report%20of%20HSC%20Closed%20Level%202%20IG%20Serious%20Incidents_July%20to%20Sept%202015.docx