ActewAGL 0.19 64% 94% ▼0.03 EnergyAustralia 1.21 55% 67% ▲1.10 Origin Energy 0.54 N/A 44% 44% Total ACT 0.24 61% 86% ▲0.03 Tasmania Aurora 0.50 50% 90% ▲0.05 New South Wales 1st Energy 0.07 N/A 33% 100% ActewAGL 0.52 36% 87% ▼0.01 AGL 1.36 38% 95% ▼0.45 Click Energy 0.23 28% 75% ▼0.55 2.11 31% 81% ▲2.04 Diamond Energy 0.67 42% 100% ▲0.54 EnergyAustralia 0.72 43% 89% ▲0.45 Lumo Energy 3.18 22% 100% ▲2.00 M2 Energy 0.52 27% 88% ▼0.11 Momentum Energy 2.31 40% 91% ▲1.18 Next Business Energy 0.59 N/A 100% 100% Origin Energy 0.89 55% 90% ▼0.31 Powerdirect 2.22 35% 96% ▲1.26 Powershop 0.08 N/A 22% 100% QEnergy 2.68 33% 75% ▼1.32 Red Energy 0.69 29% 71% ▲0.04 Sanctuary Energy 0.10 75% 100% ▼0.19 Simply Energy 4.50 48% 79% ▼1.78 Total NSW 0.99 44% 90% ▼0.07 2.11: Residential gas customers disconnected and reconnected by retailers for non-payment in 2015–16 Retailer Disconnections (per 100) Reconnections % of (% of reconnections disconnections) within 7 days Queensland AGL 1.23 31% 76% Metered Energy Holdings 0.14 75% 100%
ActewAGL 0.19 ▼0.03 64% 94% EnergyAustralia 1.21 ▲1.10 55% 67% Origin Energy 0.54 N/A 44% 44% Total ACT 0.24 ▲0.03 61% 86% Tasmania Aurora 0.50 ▲0.05 50% 90% New South Wales 1st Energy 0.07 N/A 33% 100% ActewAGL 0.52 ▼0.01 36% 87% AGL 1.36 ▼0.45 38% 95% Click Energy 0.23 ▼0.55 28% 75% 2.11 ▲2.04 31% 81% Diamond Energy 0.67 ▲0.54 42% 100% EnergyAustralia 0.72 ▲0.45 43% 89% Lumo Energy 3.18 ▲2.00 22% 100% M2 Energy 0.52 ▼0.11 27% 88% Momentum Energy 2.31 ▲1.18 40% 91% Next Business Energy 0.59 N/A 100% 100% Origin Energy 0.89 ▼0.31 55% 90% Powerdirect 2.22 ▲1.26 35% 96% Powershop 0.08 N/A 22% 100% QEnergy 2.68 ▼1.32 33% 75% Red Energy 0.69 ▲0.04 29% 71% Sanctuary Energy 0.10 ▼0.19 75% 100% Simply Energy 4.50 ▼1.78 48% 79% Total NSW 0.99 ▼0.07 44% 90% 2.11: Residential gas customers disconnected and reconnected by retailers for non-payment in 2015–16 Retailer Disconnections (per 100) Reconnections (% of disconnections) % of reconnections within 7 days Queensland AGL 1.23 31% 76% Metered Energy Holdings 0.14 75% 100%
201516%20AER%20Annual%20report%20on%20the%20performance%20of%20the%20retail%20energy%20market.DOCX