Outline of Deliverables Output Writer/ Start Pub Deliverable Purpose Audience SME Media Owner Date Date Reviewers Provide conceptual and All users of the PDF Dilbert procedural information on software: All cautions and Print Catbert User Manual 1 performing actions Tina Ahok front matter to be associated with Use reviewed by Legal. A through D Provide conceptual and Application PDF procedural information on Administrators User Manual 2 performing actions based on Use Cases E through G (customization) Provide instructions for All users of the PDF References Use Quick-Start fast start-up using the software. Dynamic Guide Case A software. HTML Conceptual, procedural, All WebHelp and reference information provided within the On-line help application based on all approved Use Cases Provide general and All users Web pages Updates and procedural information on Help Desk additions based on FAQs Prospective users that addresses common Harry Help desk questions and issues site reporting. Provide self-paced All end users Flash training information on Application HTML5 using application Learning See detailed WBT/CBTs Administrators functions Lucy training plan. Internal customer support personnel
Outline of Deliverables Deliverable Purpose Audience Output Media Writer/ Owner SME Reviewers Start Date Pub Date User Manual 1 Provide conceptual and procedural information on performing actions associated with Use A through D All users of the software: PDF Print Tina Ahok Dilbert Catbert All cautions and front matter to be reviewed by Legal. User Manual 2 Provide conceptual and procedural information on performing actions based on Use Cases E through G (customization) Application Administrators PDF Quick-Start Guide Provide instructions for fast start-up using the software. All users of the software. PDF Dynamic HTML References Use Case A On-line help Conceptual, procedural, and reference information provided within the application based on all approved Use Cases All WebHelp FAQs Provide general and procedural information that addresses common questions and issues All users Prospective users Web pages on site Help Desk Harry Updates and additions based on Help desk reporting. WBT/CBTs Provide self-paced training information on using application functions All end users Application Administrators Internal customer support personnel Flash HTML5 Learning Lucy See detailed training plan.
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