Jul2013 Dec 2013 7 0 2 1 10 – Jan 2014-Aprl 2014 9 0 0 1 10 4.4 client satisfaction with VWC services Table 4.4: Number and % of Clients Satisfied with VWC Counselling Services (number and % who answered yes) Year Survey Question New Clients Who Repeat Clients Who Total New and Repeat Clients Were Satisfied Were Satisfied Who Were Satisfied No. % No. % No. % July Satisfied with the 5 100% 10 100% 15 100% 2012 counselling Nov Got what she 5 100% 9 90% 14 93% 2012 came for Felt counsellor 5 100% 9 90% 13 93% listened Total surveyed 5 10 15 100% Year Survey Question New Clients Who Repeat Clients Who Total New and Repeat Clients Were Satisfied Were Satisfied Who Were Satisfied No. % No. % No. % April Satisfied with the 16 100% 1 100% 17 100% 2014 counselling Got what she 16 100% 1 100% 17 100% came for Felt counsellor 16 100% 1 100% 17 100% listened Total surveyed 16 1 17 100% *Note: No client satisfaction surveys were undertaken from Dec 2012 to March 2014 due to the dismissal of the former Research Officer. 5. VWC and branch clients who report to the police Table 5.1.1: Total number and % of VWC new and repeat domestic violence and sexual assault (rape, child sexual assault and incest) clients who reported to police Year Type of No. of % of New No. of Total % of Total New Total Total % Case New No. of Clients Repeat No. of Repeat & Repeat New & reported Clients New Reported Clients Repeat Clients Clients Repeat Reported Cases to Police Reported Cases Reported who Clients to Police to Police to Police Reported to Police Jul Domestic 32 258 12% 67 350 19% 99 608 16% Violence June Sexual 5 8 63% 6 10 60% 11 18 61% 2013 Assault Total 37 266 14% 73 360 20% 110 626 18% Jul Domestic 44 163 27% 53 243 22% 97 406 24% 2013- Violence Dec Sexual 6 7 86% 3 5 60% 9 12 75% 2013 Assault 50 170 30% 56 248 23% 106 418 25% Total Jan Domestic 61 134 47% 37 231 16% 98 365 27% Violence April Sexual 2 5 40% 3 8 38% 5 13 38% 2014 Assault 63 139 45% 40 239 17% 103 378 27% Total
Jul2013 – Dec 2013 7 0 2 1 10 Jan 2014-Aprl 2014 9 0 0 1 10 4.4 client satisfaction with VWC services Table 4.4: Number and % of Clients Satisfied with VWC Counselling Services (number and % who answered yes) Year Survey Question New Clients Who Were Satisfied Repeat Clients Who Were Satisfied Total New and Repeat Clients Who Were Satisfied No. % No. % No. % July 2012 2012 Satisfied with the counselling 5 100% 10 100% 15 100% Got what she came for 5 100% 9 90% 14 93% Felt counsellor listened 5 100% 9 90% 13 93% Total surveyed 5 10 15 100% Year Survey Question New Clients Who Were Satisfied Repeat Clients Who Were Satisfied Total New and Repeat Clients Who Were Satisfied No. % No. % No. % April 2014 Satisfied with the counselling 16 100% 1 100% 17 100% Got what she came for 16 100% 1 100% 17 100% Felt counsellor listened 16 100% 1 100% 17 100% Total surveyed 16 1 17 100% *Note: No client satisfaction surveys were undertaken from Dec 2012 to March 2014 due to the dismissal of the former Research Officer. 5. VWC and branch clients who report to the police Table 5.1.1: Total number and % of VWC new and repeat domestic violence and sexual assault (rape, child sexual assault and incest) clients who reported to police Year Type of Case No. of New Clients Reported to Police No. of New Cases % of New Clients Reported to Police No. of Repeat Clients Reported to Police Total No. of Repeat Cases % of Repeat Clients Reported to Police Total New & Repeat Clients who Reported to Police Total New & Repeat Clients Total % reported Jul June 2013 Domestic Violence 32 258 12% 67 350 19% 99 608 16% Sexual Assault 5 8 63% 6 10 60% 11 18 61% Total 37 266 14% 73 360 20% 110 626 18% Jul 2013- Dec 2013 Domestic Violence 44 163 27% 53 243 22% 97 406 24% Sexual Assault 6 7 86% 3 5 60% 9 12 75% Total 50 170 30% 56 248 23% 106 418 25% Jan 2014 Domestic Violence 61 134 47% 37 231 16% 98 365 27% Sexual Assault 2 5 40% 3 8 38% 5 13 38% Total 63 139 45% 40 239 17% 103 378 27% Nov April
vanuatu-womens-centre-annual-plan-year-3.docx