All staff are Commence Provides a more positive experience for appropriately trained April 2015 patients/families and staff. in recognised techniques NWAS Implement safe NWAS - Due to current operational issues being restraint techniques experienced in NWAS this has not been actioned. into Ambulance training 4.4 Undertake a October 2015 CWP Improved signposting to more appropriate qualitative audit of resources and services crisis care plans Establish what learning is required and promote a standardised approach to crisis planning/plans Better use of crisis plans Reduction in Mental Health A&E attendances Improved service user and carer experience CWP - This forms part of Community Safety Metric. Merseyside Police Can also put mark on their – system i.e.; deploy triage 4.5 Improve the April 2016 CWP/WUTH/Police/LA/NWAS/CT/Primary Improved service user, carer and staff experience information Care Mental Health Providers and knowledge available to carers, Improved co-production of crisis plans service users and Service users and carers will understand and staff in relation to know what to do in and before a crisis crisis planning and Improved signposting to more appropriate interventions resources Reduction in crisis episodes NWAS - Due to current operational issues being experienced in NWAS this has not been actioned.
All staff are appropriately trained in recognised techniques Implement safe restraint techniques into Ambulance training Commence April 2015 NWAS Provides a more positive experience for patients/families and staff. NWAS - Due to current operational issues being experienced in NWAS this has not been actioned. 4.4 Undertake a qualitative audit of crisis care plans October 2015 CWP Improved signposting to more appropriate resources and services Establish what learning is required and promote a standardised approach to crisis planning/plans Better use of crisis plans Reduction in Mental Health A&E attendances Improved service user and carer experience CWP - This forms part of Community Safety Metric. Merseyside Police – Can also put mark on their system i.e.; deploy triage 4.5 Improve the information available to carers, service users and staff in relation to crisis planning and interventions April 2016 CWP/WUTH/Police/LA/NWAS/CT/Primary Care Mental Health Providers Improved service user, carer and staff experience and knowledge Improved co-production of crisis plans Service users and carers will understand and know what to do in and before a crisis Improved signposting to more appropriate resources Reduction in crisis episodes NWAS - Due to current operational issues being experienced in NWAS this has not been actioned.
Wirral-CCC-Oct-2015-updated-planv2.docx