All Innovations participants are required to have a back-up staffing plan outlined in their ISP. This plan is designed to meet the needs of participants to make sure their health and safety is assured. This plan is in place in case a consumer’s normal staff person is sick, on vacation, unexpectedly stops working for the provider, etc. When failure to provide staffing occurs, a Back-Up Staffing Incident Report Form is completed. This is done via AlphaMCS by opening the Back-Up Staffing module and completing the incident report form as described in the . This can be done by either providers or MCO staff, and must be reviewed by Quality Management staff at the MCO. Module Overview To open the Backup Staffing module, click Menu > Quality Management, then click on the Backup Staffing tab. When the module loads, the list of all currently SAVED incidents created by the MCO will display by default. Staff can click the plus button next to the Backup Staff ID column header to display action items for all displayed incidents, or you click the arrow next to the Backup Staff ID to display action items for just that incident. Creating an Incident To create an incident, by opening the Backup Staffing module as demonstrated above. Once the module loads, you will click the CREATE button. Once clicked, you will be presented with the Backup Staffing Incident Report form. The top section of this form will be filled out for all incidents. SECTION #1: Backup Staffing #: internal ID for this incident report, autofills upon submission to whom the incident is pertaining Consumer Name: Consumer DOB: autofills when the consumer is chosen County of Service Provision: where the consumer receives services
All Innovations participants are required to have a back-up staffing plan outlined in their ISP. This plan is designed to meet the needs of participants to make sure their health and safety is assured. This plan is in place in case a consumer’s normal staff person is sick, on vacation, unexpectedly stops working for the provider, etc. When failure to provide staffing occurs, a Back-Up Staffing Incident Report Form is completed. This is done via AlphaMCS by opening the Back-Up Staffing module and completing the incident report form as described in the . This can be done by either providers or MCO staff, and must be reviewed by Quality Management staff at the MCO. Module Overview To open the Backup Staffing module, click Menu > Quality Management, then click on the Backup Staffing tab. When the module loads, the list of all currently SAVED incidents created by the MCO will display by default. Staff can click the plus button next to the Backup Staff ID column header to display action items for all displayed incidents, or you click the arrow next to the Backup Staff ID to display action items for just that incident. Creating an Incident To create an incident, by opening the Backup Staffing module as demonstrated above. Once the module loads, you will click the CREATE button. Once clicked, you will be presented with the Backup Staffing Incident Report form. SECTION #1: The top section of this form will be filled out for all incidents. Backup Staffing #: internal ID for this incident report, autofills upon submission Consumer Name: to whom the incident is pertaining Consumer DOB: autofills when the consumer is chosen County of Service Provision: where the consumer receives services
V2%20Backup%20Staffing.docx