3. Complaint Hospital has policies Clearly defined and transparent policy Management Process and procedures for detailing how to make a complaint, options, the open and investigation process and possible transparent outcomes. management and investigation of complaints of Clearly defined process to protect discrimination, complainants. bullying, and sexual harassment. Summary data of Hospital has documented performance complaints made, review process for all staff, so it is aware of investigated and any repeated misdemeanors or serious outcomes. complaints that need escalation/intervention requiring intervention to maintain a safe training environment. Process in place to share with RACS summary data, including outcomes or resolution of hospital managed complaints alleging discrimination, bullying and sexual harassment. Standard 2 - Education facilities and systems required All IMGs on a specialist pathway should have access to the appropriate educational facilities and systems to enable them to fulfill College requirements for specialist recognition and Fellowship of the College. Criteria Method of Minimum Requirements Essential in Describe and/ or Assessment the hospital attach or within documentation how Hospital the minimum criteria Network has been achieved In the hospital 1. Tutorial Documented Tutorial rooms room booking and available when available access processes required Feedback from supervisor and
3. Complaint Management Process Hospital has policies and procedures for the open and transparent management and investigation of complaints of discrimination, bullying, and sexual harassment. Summary data of complaints made, investigated and outcomes. Clearly defined and transparent policy detailing how to make a complaint, options, investigation process and possible outcomes. Clearly defined process to protect complainants. Hospital has documented performance review process for all staff, so it is aware of any repeated misdemeanors or serious complaints that need escalation/intervention requiring intervention to maintain a safe training environment. Process in place to share with RACS summary data, including outcomes or resolution of hospital managed complaints alleging discrimination, bullying and sexual harassment. Standard 2 - Education facilities and systems required All IMGs on a specialist pathway should have access to the appropriate educational facilities and systems to enable them to fulfill College requirements for specialist recognition and Fellowship of the College. Criteria Method of Assessment Minimum Requirements Essential in the hospital or within Hospital Network Describe and/ or attach documentation how the minimum criteria has been achieved 1. Tutorial room available Documented booking and access processes Feedback from supervisor and Tutorial rooms available when required In the hospital
2016-12-19_frm_eta-img-033_img_post_description_form.docx