(With apologies to Rudyard Kipling.) When asking for help, what if ... both my relative and I had a phone number • to call if an acute situation was to develop as a carer I could call the staff, tell them • the need was urgent and I would get a response when assessing my relative, the worker(s) • talked to me as well, so as to get a clear picture of how to help the worker(s) tried to get a good picture of • what my son was like when he was well and aspired to help him to return to this. When treatment is at home, what if ... staff gave explanations and offered a • choice of options treatments were explained and strategies • for managing the medication were given as a carer I was given the same sort of • information, support and coping strategies that are now seen in many inpatient settings and reassurance when my relative became a person I couldn’t recognise. When an admission was being planned, what if ... the service was close enough to easily • keep up family support the service could offer alternatives to a • hospital bed. On the ward, what if ... the staff gave time each day to have good •
(With apologies to Rudyard Kipling.) When asking for help, what if ... • both my relative and I had a phone number to call if an acute situation was to develop • as a carer I could call the staff, tell them the need was urgent and I would get a response • when assessing my relative, the worker(s) talked to me as well, so as to get a clear picture of how to help • the worker(s) tried to get a good picture of what my son was like when he was well and aspired to help him to return to this. When treatment is at home, what if ... • staff gave explanations and offered a choice of options • treatments were explained and strategies for managing the medication were given • as a carer I was given the same sort of information, support and coping strategies that are now seen in many inpatient settings and reassurance when my relative became a person I couldn’t recognise. When an admission was being planned, what if ... • the service was close enough to easily keep up family support • the service could offer alternatives to a hospital bed. On the ward, what if ... • the staff gave time each day to have good
triangle_of_care.docx