WSO staff will conduct an on-site employer visit prior to Employers can expect What is the center’s process the start of the recruitment then send qualified referrals from WSO that meet for visiting an employer’s candidates to the employer in a timely manner. their needs, including work-site and then selecting “fit” when possible. qualified candidates? B6 Job seekers can expect referrals that return them to work that meets their skill set and work aptitudes. The WSO referral-to-hire ratio is a target of 5:1, unless The employer interviews only What process can be otherwise specified by employer. the top talent for the opening. developed to ensure the The job seeker is qualified and center meets the standard? B7 only one of a few candidates selected to interview, thereby increasing their chances of success. Placement and recruitment activities must include a The employer’s feedback on Does the center have a feedback mechanism between the WSO and employers. the recruitment process is feedback mechanism in place? B8 Employer feedback will be solicited to validate/concur critical to continuous If not, what might a feedback with the readiness/ quality of referrals. improvement and quality mechanism look like? outcomes. LLTs will develop feedback mechanisms, monitor Customers benefit when local Does the LLT have such a outcomes, and make adjustments to local career and leadership teams are feedback mechanism in place? B9 training services based on feedback received. consistently improving their How might the LLT establish a local career and training feedback mechanism? services. Feedback will be shared with the Local Board to ensure Customers benefit when local Does the center have a continuous quality improvement. boards are consistently process in place to share B10 improving the quality of quality improvement with the services. local board? If made available in an area by a Local Board, training will Employers could benefit from Does the local board offer take into account characteristics of participants in the incumbent worker training incumbent worker training program, relationship of the training to competitiveness provided by WSO. and take into account the of participants and employers, and other factors such as elements mentioned in the B11 number of employees, wage and benefit levels, and standard? existence of other training to support advancement If not, how can the center establish one?
B6 WSO staff will conduct an on-site employer visit prior to the start of the recruitment then send qualified candidates to the employer in a timely manner. Employers can expect referrals from WSO that meet their needs, including “fit” when possible. Job seekers can expect referrals that return them to work that meets their skill set and work aptitudes. What is the center’s process for visiting an employer’s work-site and then selecting qualified candidates? B7 The WSO referral-to-hire ratio is a target of 5:1, unless otherwise specified by employer. The employer interviews only the top talent for the opening. The job seeker is qualified and only one of a few candidates selected to interview, thereby increasing their chances of success. What process can be developed to ensure the center meets the standard? B8 Placement and recruitment activities must include a feedback mechanism between the WSO and employers. Employer feedback will be solicited to validate/concur with the readiness/ quality of referrals. The employer’s feedback on the recruitment process is critical to continuous improvement and quality outcomes. Does the center have a feedback mechanism in place? If not, what might a feedback mechanism look like? B9 LLTs will develop feedback mechanisms, monitor outcomes, and make adjustments to local career and training services based on feedback received. Customers benefit when local leadership teams are consistently improving their local career and training services. Does the LLT have such a feedback mechanism in place? How might the LLT establish a feedback mechanism? B10 Feedback will be shared with the Local Board to ensure continuous quality improvement. Customers benefit when local boards are consistently improving the quality of services. Does the center have a process in place to share quality improvement with the local board? B11 If made available in an area by a Local Board, training will take into account characteristics of participants in the program, relationship of the training to competitiveness of participants and employers, and other factors such as number of employees, wage and benefit levels, and existence of other training to support advancement Employers could benefit from incumbent worker training provided by WSO. Does the local board offer incumbent worker training and take into account the elements mentioned in the standard? If not, how can the center establish one?
wso_standards_checklist_for_wso_centers_-_final_5-15-15.docx