Not responsive Not responsive Responds to Responds to Responds to Business Relations (within one (within one WIMSA WIMSA and exceeds all business day, business day, inquiries within inquiries WIMSA more than 3 times more than 2 one business within one inquiries within in one month) to times in one day. business day one business WIMSA inquiries month) to with no day with no (written or verbal WIMSA oversight. oversight. communications inquiries (written Anticipates, Anticipates, and data calls). or verbal identifies, and identifies, and communications recommends recommends and data calls). changes in changes in technical and technical and contractual contractual matters. matters. Fails to provide Fails to provide Provides Provides Provides Management of Personnel or replace or replace personnel within personnel personnel personnel within personnel within 10 calendar days within 7 within 3 15 calendar days 10 calendar days of contract calendar days calendar days of contract award of contract award award or of contract of contract or departure of or departure of departure of award or award or personnel. personnel. personnel. departure of departure of Vendor personnel. personnel. personnel Vendor Vendor possess skills personnel personnel and abilities that possess skills possess skills meet the and abilities and abilities contract that meet the that exceed the requirements. contract contract requirements. requirements. In addition to the identified Quality Standards, IV&V Vendor will perform WIMSA’s independent testing of the deliverables. Vendor shall account for independent testing Vendor’s activities in its schedule and support and cooperate with the IV&V Vendor to facilitate timely completion of independent testing. Section 5 Personnel – The Vendor shall be responsible for managing and overseeing the activities of all its personnel and any subcontractors used in performance of this effort. The Vendor's personnel management
Business Relations Not responsive (within one business day, more than 3 times in one month) to WIMSA inquiries (written or verbal communications and data calls). Not responsive (within one business day, more than 2 times in one month) to WIMSA inquiries (written or verbal communications and data calls). Responds to WIMSA inquiries within one business day. Responds to WIMSA inquiries within one business day with no oversight. Anticipates, identifies, and recommends changes in technical and contractual matters. Responds to and exceeds all WIMSA inquiries within one business day with no oversight. Anticipates, identifies, and recommends changes in technical and contractual matters. Management of Personnel Fails to provide or replace personnel within 15 calendar days of contract award or departure of personnel. Fails to provide or replace personnel within 10 calendar days of contract award or departure of personnel. Provides personnel within 10 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that meet the contract requirements. Provides personnel within 7 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that meet the contract requirements. Provides personnel within 3 calendar days of contract award or departure of personnel. Vendor personnel possess skills and abilities that exceed the contract requirements. In addition to the identified Quality Standards, WIMSA’s IV&V Vendor will perform independent testing of the Vendor’s deliverables. Vendor shall account for independent testing activities in its schedule and support and cooperate with the IV&V Vendor to facilitate timely completion of independent testing. Section 5 – Personnel The Vendor shall be responsible for managing and overseeing the activities of all its personnel and any subcontractors used in performance of this effort. The Vendor's personnel management
wimsa-rfp-2018-final-003.docx