Commitment is made to: to provide comment: “How Engage with people with disability, We have provided a number of ways so all families and carers and health and people can have a say. Choose your preference disability service providers to from the options. If you need help completing ensure partnership and the questionnaire please contact us.” collaboration to create and implement strategies to improve the Sharing Healthy Conversations, Ministerial health outcomes of people with Advisory Council on Disability and Carers disability. Advisory Council 2012 Create inclusive processes when engaging with stakeholders including methods, times, capacity that take into account competing demands on stakeholders. Achieve as broad a reach as possible by using not only mass communication tools but also targeted outreach to special interest and special needs groups. Targeted emails and social media will be used where appropriate. Use communication tools that comply with accessible printed communication guidelines (Disability Services Commission) and other best practices for accessible communication. Any form of engagement will provide a clear explanation of how people can participate. Some accessible communication resources are provided at Appendix 4. Transparency This section supports the principle of a transparent process. It requires that feedback be provided to the DHN membership and stakeholders regarding the activities and project outcomes of the DHN, EAG and WGs. Engagement activities will use a information is vital to a successful continuous improvement approach to “Effective consultation. Plan how you are going to tell enable learning from experiences. people about it, and encourage them to take Feedback will be encouraged and then part. Plan also how you will feed back used to guide future activities. afterwards. One of the biggest complaints The DHN utilises the WA Health Strategy people have about consultation is that they don’t and Networks Branch public website. This find out what happened as a result.” webpage is one strategy used to provide Parent and carer engagement toolkit, Newcastle information and updates to stakeholders. City Council, UK, 2013 Any member of the public can become a member of the DHN. Members of the network are sent WA Health NetNews and eBulletins to keep them informed of activities of the network and related matters. Briefing Notes and Ministerials will be used to provide advice to WA Health and the Disability Services Commission Directors General and relevant Ministers. Fundamental roles and activities Co Leads
“How to provide comment: We have provided a number of ways so all people can have a say. Choose your preference from the options. If you need help completing the questionnaire please contact us.” Sharing Healthy Conversations, Ministerial Advisory Council on Disability and Carers Advisory Council 2012 Commitment is made to: Engage with people with disability, families and carers and health and disability service providers to ensure partnership and collaboration to create and implement strategies to improve the health outcomes of people with disability. Create inclusive processes when engaging with stakeholders including methods, times, capacity that take into account competing demands on stakeholders. Achieve as broad a reach as possible by using not only mass communication tools but also targeted outreach to special interest and special needs groups. Targeted emails and social media will be used where appropriate. Use communication tools that comply with accessible printed communication guidelines (Disability Services Commission) and other best practices for accessible communication. Any form of engagement will provide a clear explanation of how people can participate. Some accessible communication resources are provided at Appendix 4. Transparency This section supports the principle of a transparent process. It requires that feedback be provided to the DHN membership and stakeholders regarding the activities and project outcomes of the DHN, EAG and WGs. “Effective information is vital to a successful consultation. Plan how you are going to tell people about it, and encourage them to take part. Plan also how you will feed back afterwards. One of the biggest complaints people have about consultation is that they don’t find out what happened as a result.” Parent and carer engagement toolkit, Newcastle City Council, UK, 2013 Engagement activities will use a continuous improvement approach to enable learning from experiences. Feedback will be encouraged and then used to guide future activities. The DHN utilises the WA Health Strategy and Networks Branch public website. This webpage is one strategy used to provide information and updates to stakeholders. Any member of the public can become a member of the DHN. Members of the network are sent WA Health NetNews and eBulletins to keep them informed of activities of the network and related matters. Briefing Notes and Ministerials will be used to provide advice to WA Health and the Disability Services Commission Directors General and relevant Ministers. Fundamental roles and activities Co Leads
2015-Report-Disability-Health-Network-Commitment-to-Inclusive-Engagement.docx