SECTION 2. COMPETENCY STANDARDS This section gives the details of the contents of the basic, common and core units of competency required in 2D ANIMATION NC III. BASIC COMPETENCIES UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION UNIT CODE : 500311109 This unit covers the knowledge, skills and attitudes UNIT DESCRIPTOR : required to lead in the dissemination and discussion of ideas, information and issues in the workplace. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized are elaborated in KNOWLEDGE SKILLS the Range of Variables Communicate 1.1 Appropriate Organization Organizing information communication method requirements for information about is selected written and Understanding and workplace 1.2 Multiple operations electronic conveying intended processes involving several topics communication meaning areas are communicated methods Participating in accordingly Effective verbal variety of 1.3 Questions are used to communication workplace gain extra information methods discussions 1.4 Correct sources of Methods of information are identified Complying with Communication 1.5 Information is selected organization and organized correctly Types of Question requirements for 1.6 Verbal and written the use of written Communication reporting is undertaken and electronic Tools when required communication Questioning 1.7 Communication skills are methods Techniques maintained in all situations Reporting occupational hazards during safety meeting Lead workplace 2.1 Response to workplace Leading as a Communicating discussions issues are sought management effectively 2.2 Response to workplace function Consulting the issues are provided Barriers of crew on the immediately communication prepared menu for 2.3 Constructive contributions Effective verbal the month are made to workplace communication discussions on such methods issues as production, Method/techniques quality and safety of discussion 2.4 Goals/objectives and How to lead Action plan undertaken in discussion the workplace are How to solicit communicated response Goal setting and action planning
SECTION 2. COMPETENCY STANDARDS This section gives the details of the contents of the basic, common and core units of competency required in 2D ANIMATION NC III. BASIC COMPETENCIES UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION UNIT CODE : 500311109 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to lead in the dissemination and discussion of ideas, information and issues in the workplace. ELEMENT PERFORMANCE CRITERIA Italicized are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Communicate information about workplace processes 1.1 Appropriate communication method is selected 1.2 Multiple operations involving several topics areas are communicated accordingly 1.3 Questions are used to gain extra information 1.4 Correct sources of information are identified 1.5 Information is selected and organized correctly 1.6 Verbal and written reporting is undertaken when required 1.7 Communication skills are maintained in all situations Organization requirements for written and electronic communication methods Effective verbal communication methods Methods of Communication Types of Question Communication Tools Questioning Techniques Organizing information Understanding and conveying intended meaning Participating in variety of workplace discussions Complying with organization requirements for the use of written and electronic communication methods Reporting occupational hazards during safety meeting Lead workplace discussions 2.1 Response to workplace issues are sought 2.2 Response to workplace issues are provided immediately 2.3 Constructive contributions are made to workplace discussions on such issues as production, quality and safety 2.4 Goals/objectives and Action plan undertaken in the workplace are communicated Leading as a management function Barriers of communication Effective verbal communication methods Method/techniques of discussion How to lead discussion How to solicit response Goal setting and action planning Communicating effectively Consulting the crew on the prepared menu for the month
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