NOTE 1: Like Code 11, this code has Use when a job seeker is significant potential to be used being served by a TWS inappropriately to prevent participants from program and at the same exiting and will be monitored closely. time participating in a service (not Training) NOTE 2: This code is designed to prevent provided by another entity exit until the other entity finishes providing Choices, SNAP End of Case Concurrent such as Department of services and then the workforce system can Y Y 14 --- E&T, & N Y N 11 Management Participation Assistive and Rehabilitative provide additional services. To be counted WIA/WIOA Month Services (DARS) etc. as a participant another qualifying service Documentation of the must be provided. service being received, time NOTE 3: Service will soft close 20 days period and entity providing after the end of the calendar month in which the service must be entered the service began if staff does not close the in TWIST. service timely TWS staff provide workshops/activities in a Rapid Response Job Search Workshops/ group setting. and Rapid N Y 15 --- N N 1 12 Services Activities Workshops/activities would include items such as Crisis Additional Asst. Counseling TWS staff provide a job seeker with a copy of the Trade Adjustment Assistance (TAA) handbook Response, (TAA-50), information Informational Rapid N Y 16 --- TAA Orientation relating to rights, Y Y 1 N 13 Services Additional Asst. responsibilities, and benefits and TAA under the TAA program, and related assistance available through the Workforce Center. Provision of information relating to stress management. Per 17-05/LBB Defs, support services are For individuals participating Rapid Response Stress not counted as "services" (except for in Rapid Response and Rapid N Y 17 --- Management readjustment allowances and other N N 1 14 Services activities, this includes Group Activity payments funded through TAA or group workshops/group Additional Asst. NEGs) activities that provide information related to managing stress associated with job loss.
Y Y Case Management 14 --- Concurrent Participation Use when a job seeker is being served by a TWS program and at the same time participating in a service (not Training) provided by another entity such as Department of Assistive and Rehabilitative Services (DARS) etc. Documentation of the service being received, time period and entity providing the service must be entered in TWIST. NOTE 1: Like Code 11, this code has significant potential to be used inappropriately to prevent participants from exiting and will be monitored closely. NOTE 2: This code is designed to prevent exit until the other entity finishes providing services and then the workforce system can provide additional services. To be counted as a participant another qualifying service must be provided. NOTE 3: Service will soft close 20 days after the end of the calendar month in which the service began if staff does not close the service timely Choices, SNAP E&T, & WIA/WIOA N Y End of Month N 11 N Y Job Search Services 15 --- Workshops/ Activities TWS staff provide workshops/activities in a group setting. Workshops/activities would include items such as Crisis Counseling Rapid Response and Rapid Asst. N N 1 12 N Y Informational Services 16 --- TAA Orientation TWS staff provide a job seeker with a copy of the Trade Adjustment Assistance (TAA) handbook (TAA-50), information relating to rights, responsibilities, and benefits under the TAA program, and related assistance available through the Workforce Center. Response, Rapid Asst. and TAA Y Y 1 N 13 N Y Services 17 --- Stress Management Group Activity Provision of information relating to stress management. For individuals participating in Rapid Response activities, this includes group workshops/group activities that provide information related to managing stress associated with job loss. Per 17-05/LBB Defs, support services are not counted as "services" (except for readjustment allowances and other payments funded through TAA or NEGs) Rapid Response and Rapid Asst. N N 1 14 Additional Additional Additional
Workforce-Solutions-Service-Matrix-Desk-Aid.docx