Assign Duties and responsibilities Planning session regarding Role Play Case studies 2 responsibilities of each team member duties and responsibilities of Workshop Interview among Skills in identifying each team member Demonstration Demonstration members individual skills, knowledge Writeshop of interpersonal and attitude as basis for abilities, attitude and allocating responsibilities knowledge Knowledge in identifying Identification of team each team member duties members responsibilities thru and responsibilities simulation Set Knowledge and skills in Develop /implement an Group Written exam 1 hour performance setting individual appraisal document for the discussion Demonstration expectation for performance worker Writeshop Written Exam team target/expectation Workshop on setting Multimedia members. Team members duties and individual performance target presentation responsibilities Writeshop on team members Employee policies and duties and responsibilities procedures Video presentation regarding Defining performance employees performance role expectations criteria and expectation towards work Supervise Knowledge and skills in Practice monitoring skills Role Play Written Test 1 hour team monitoring team member Design monitoring scheme Writeshop Demonstration performance performance for team operation as well as Discussions Written Test Monitoring team operation client satisfaction and Self-paced Demonstration to ensure client needs and Evaluate performance of handout/ satisfaction worker module Methods of monitoring Group performance Dynamics Informal/formal counseling skills
Assign responsibilities among members Duties and responsibilities of each team member Skills in identifying individual skills, knowledge and attitude as basis for allocating responsibilities Knowledge in identifying each team member duties and responsibilities Planning session regarding duties and responsibilities of each team member Writeshop of interpersonal abilities, attitude and knowledge Identification of team members responsibilities thru simulation Role Play Workshop Demonstration Case studies Interview Demonstration 2 Set performance expectation for team members. Knowledge and skills in setting individual performance target/expectation Team members duties and responsibilities Employee policies and procedures Defining performance expectations criteria Develop /implement an appraisal document for the worker Workshop on setting individual performance target Writeshop on team members duties and responsibilities Video presentation regarding employees performance role and expectation towards work Group discussion Writeshop Multimedia presentation Written exam Demonstration Written Exam 1 hour Supervise team performance Knowledge and skills in monitoring team member performance Monitoring team operation to ensure client needs and satisfaction Methods of monitoring performance Informal/formal counseling skills Practice monitoring skills Design monitoring scheme for team operation as well as client satisfaction and Evaluate performance of worker Role Play Writeshop Discussions Self-paced handout/ module Group Dynamics Written Test Demonstration Written Test Demonstration 1 hour
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