3.1 Use / Scenarios Anticipated use for SIP solutions are set out in the table below. The corresponding requirements of this standard are ticked in the columns. Telecommunications SIP Service – Management times Use Case / options and provision lead level Scenario agency external protection (QoS) to with broker tracing management standards reviews administration calling monitoring circuit billing services Service call SIP changes management services of provisioning availability certification location functions systems capacity balancing support forwarding fraud delivery Malicious Multi-service mitigation management Quality Onshore/offshore Co-termination Capacity Compatibility phone Call numbers Burst Critical Standard Support Electronic Service Faxing Emergency Toll Service Engineering Service Transition Service Service Session Encryption Full-service Service Load termination/service IP Required NSW Government business outcomes Additional business outcomes for agency consideration
3.1 Use / Scenarios Anticipated use for SIP solutions are set out in the table below. The corresponding requirements of this standard are ticked in the columns. Use Case / Scenario Telecommunications – SIP Service Management Standard SIP termination/service level Co-termination Capacity changes Support services Electronic billing Service provisioning lead times Quality of Service (QoS) Compatibility with agency phone systems Faxing Call forwarding to external numbers Emergency calling Toll fraud monitoring and mitigation Malicious call tracing Service reviews Engineering standards Service certification Transition services Service availability Load balancing Service location IP delivery circuit protection Session management options Encryption Burst capacity support Critical functions Full-service administration Onshore/offshore management Service management Multi-service broker provision Required NSW Government business outcomes Additional business outcomes for agency consideration
telecommunications_-_sip_standard_v2.0_final.docx