demonstrate apply improved assessment, demonstrate improved skills to deliver Certificate III improved knowledge/skills. better quality workplace knowledge/skills at Disaggregation: services assessment) end of training gender, disability, service 1.2 To what IO1.1: Service Case reviews Indicator 9: Case Available - 2017 By June extent did providers use showing increase in Number of Management 2019, at least Nabilan increased skills, quality at service service delivery Assessment 70% of cases contribute to knowledge and provider-level improvements Tool meet high quality sensitivity to at service level ALFeLa Case minimum service deliver services Audit standards. delivery? By June ImO1.1 Key 2021, at least 70% cases service provider have demonstrate improved high quality. knowledge and Instances of Nabilan Indicator 7: Stories of N/A N/A skills contributing to Instances of significant change improved quality of improved support and legal service delivery services at systems 1.3 To what IO1.1: Service Instances of Nabilan Indicator 7: Stories of N/A N/A extent did providers use contributing to Instances of significant change Nabilan increased skills, partners delivering improved contribute to knowledge and inclusive services for service delivery inclusive sensitivity to marginalized clients at systems service deliver services Proportion of clients Partner reports Available - 2017 Maintain or delivery? supported by increase in Nabilan partners proportion of that are vulnerable clients with disabilities (and other vulnerable clients) compared with 2014 baseline 1.4 How has IO1.2: Women Number of women Partner reports Available - 2017 5% increase Nabilan and children and children being in referrals strengthened experiencing referred to partner from outside referral violence are services. the referral pathways? referred to Disaggregation: network by appropriate referral source 2020 services (from 10% increase partners or in number of
demonstrate improved knowledge/skills. Disaggregation: gender, disability, service apply improved skills to deliver better quality services assessment, Certificate III workplace assessment) demonstrate improved knowledge/skills at end of training 1.2 To what extent did Nabilan contribute to high quality service delivery? IO1.1: Service providers use increased skills, knowledge and sensitivity to deliver services ImO1.1 Key service provider have improved knowledge and skills Case reviews showing increase in quality at service provider-level Indicator 9: Number of service delivery improvements at service level Case Management Assessment Tool ALFeLa Case Audit Available - 2017 By June 2019, at least 70% of cases meet minimum standards. By June 2021, at least 70% cases demonstrate high quality. Instances of Nabilan contributing to improved quality of support and legal services Indicator 7: Instances of improved service delivery at systems Stories of significant change N/A N/A 1.3 To what extent did Nabilan contribute to inclusive service delivery? IO1.1: Service providers use increased skills, knowledge and sensitivity to deliver services Instances of Nabilan contributing to partners delivering inclusive services for marginalized clients Indicator 7: Instances of improved service delivery at systems Stories of significant change N/A N/A Proportion of clients supported by Nabilan partners that are vulnerable Partner reports Available - 2017 Maintain or increase in proportion of clients with disabilities (and other vulnerable clients) compared with 2014 baseline 1.4 How has Nabilan strengthened referral pathways? IO1.2: Women and children experiencing violence are referred to appropriate services Number of women and children being referred to partner services. Disaggregation: referral source (from partners or Partner reports Available - 2017 5% increase in referrals from outside the referral network by 2020 10% increase in number of
timor-leste-nabilan-monitoring-evaluation-learning-plan.docx