received the fax in error and stated the information had been destroyed as per the instructions on the fax front sheet. ROYAL Information The RIS results of patients who NHS Patient data. CORNWALL about were not receiving treatment at the Including demographics HOSPITALS NHS Trust were being uploaded against and clinical results. TRUST individuals non-matching patients (although they were known to this Trust). This resulted in disclosure of sensitive patient activity without consent to staff at our Trust. The Trust interface engine was replaced earlier this year. The new interface to receive RIS results did not handle multiple RIS patient ids contained in the demographic section of the message. The new interface therefore did not handle correctly 3600 results from radiological examinations that did not take place within RCHT NORTHUMBRIA Information Inappropriate access to colleague’s Pathology results HEALTHCARE about less pathology records by 3 x NHS than 10 individuals. FOUNDATION individuals TRUST PLYMOUTH Information A data subject was handed printed NHS Patient Data HOSPITALS NHS about 11-50 information relating to their TRUST individuals treatment and noticed a ward handover sheet had been printed on the reverse of the piece of paper. This was highlighted and handed back to staff on duty before the data subject left the ward. LEEDS AND YORK Information The care co-ordinator worked within Mental health care record PARTNERSHIP about less a service sub-contracted to a 3rd history summary, NHS than 10 party provider. The letter contained discharge plan, patient FOUNDATION individuals detailed mental health content. The identity data. TRUST letter was returned to the Trust but it was unclear whether it had been opened by the inappropriate recipient. The letter was misaddressed as 37 not 47, and thus delivered to a house in close proximity to the patient. The patient has been informed and has been distressed by events resulting in a partial relapse, reporting an inability to function following the news. A supportive meeting has been arranged with the care co-ordinator although we positively note that this will be between the patient and the care co-ordinator. A follow-up call is being made from the team’s management as the patient has been left to consider whether they wish to make a formal complaint. A detailed management fact-find has
received the fax in error and stated the information had been destroyed as per the instructions on the fax front sheet. ROYAL CORNWALL HOSPITALS NHS TRUST Information about individuals The RIS results of patients who were not receiving treatment at the Trust were being uploaded against non-matching patients (although they were known to this Trust). This resulted in disclosure of sensitive patient activity without consent to staff at our Trust. The Trust interface engine was replaced earlier this year. The new interface to receive RIS results did not handle multiple RIS patient ids contained in the demographic section of the message. The new interface therefore did not handle correctly 3600 results from radiological examinations that did not take place within RCHT NHS Patient data. Including demographics and clinical results. NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST Information about less than 10 individuals Inappropriate access to colleague’s pathology records by 3 x individuals. Pathology results PLYMOUTH HOSPITALS NHS TRUST Information about 11-50 individuals A data subject was handed printed information relating to their treatment and noticed a ward handover sheet had been printed on the reverse of the piece of paper. This was highlighted and handed back to staff on duty before the data subject left the ward. NHS Patient Data LEEDS AND YORK PARTNERSHIP NHS FOUNDATION TRUST Information about less than 10 individuals The care co-ordinator worked within a service sub-contracted to a 3rd party provider. The letter contained detailed mental health content. The letter was returned to the Trust but it was unclear whether it had been opened by the inappropriate recipient. The letter was misaddressed as 37 not 47, and thus delivered to a house in close proximity to the patient. The patient has been informed and has been distressed by events resulting in a partial relapse, reporting an inability to function following the news. A supportive meeting has been arranged with the care co-ordinator although we positively note that this will be between the patient and the care co-ordinator. A follow-up call is being made from the team’s management as the patient has been left to consider whether they wish to make a formal complaint. A detailed management fact-find has Mental health care record history summary, discharge plan, patient identity data.
2014-Q2_Report%20of%20H&SC%20Closed%20Level%202%20IG%20Serious%20Incidents_Apr%20to%20June.docx