Arrange assistance before a person is asked to leave you may wish to call upon – others to assist, monitor or actually undertake the process. Explain why the person is being asked to leave be professional and explain to the – person why they must leave the premises. Normally notifying them that they are breaking the law is enough information. Explain transportation options you may wish to notify the person how they will be – getting home, once they have left the premises. Follow the person to the door ensure the person has collected all their belongings. – Do not touch the person as this may provoke them further and try to keep the process as discreet as possible. Ensure the person is safely off the premises hopefully this is in transportation or they – have a friend who can ensure the person gets home safely. There will be times, when a more direct and forceful action is required; however the appropriate authorities must undertake this action, whether by police or security.
Arrange assistance – before a person is asked to leave you may wish to call upon others to assist, monitor or actually undertake the process. Explain why the person is being asked to leave – be professional and explain to the person why they must leave the premises. Normally notifying them that they are breaking the law is enough information. Explain transportation options – you may wish to notify the person how they will be getting home, once they have left the premises. Follow the person to the door – ensure the person has collected all their belongings. Do not touch the person as this may provoke them further and try to keep the process as discreet as possible. Ensure the person is safely off the premises – hopefully this is in transportation or they have a friend who can ensure the person gets home safely. There will be times, when a more direct and forceful action is required; however the appropriate authorities must undertake this action, whether by police or security.
TM_Manage_intoxicated_persons_refined.docx