action occuring (X*Y) of impact for review of risk control risk up by 1) identified 2X Overall Action Risk procedures Proposed Residual Severity + Existing Timetable Follow Likelihood (Y) (X) (Note impovements 3 5 25 Three year Analyse feedback from HFR/CEO (5*1) + 10 xxx Annual Governance • • Leading to strategic plan funders & key findings = 15 loss of Annual Beneficiary survey of Lack of • • CEO xxx contracts budgets needs & satisfaction direction in and Trustees and Review objectives and strategic • • damage to SMT closely mission and reflect in planning SMT/ Board xxx reputation involved in updated strategic plan production and sign off 5 5 35 Training Investigate recent DS (5*3) + 10 Immediate Quarterly Operational • • Leading to and complaint = 25 DS /CEO loss of supervision Review and improve Immediate Quarterly Poor service • funding/ of staff quality control provision contract; Casework procedures • DS /CEO Immediate Quarterly loss of meetings Improve process for • reputation; Insurance escalation of • negative complaints DS Immediate Quarterly publicity; Increase frequency of • litigation casework review DS Immediate Quarterly Monitor • minimum training hrs CEO Chief Executive Officer SMT Senior Management Team HFR Head of Fundraising DS Director of Care Services – – – – Note 1 Residual risk is an appraisal of the risk that will remain and cannot be fully eliminated following actions taken to mitigate risk –
Risk identified Likelihood of occuring (Y) Severity of impact (X) Overall risk (X*Y) + 2X Existing control procedures Proposed impovements Action by Residual risk (Note 1) Timetable for action Follow up review Governance Lack of direction in strategic planning 3 5 Leading to loss of contracts and damage to reputation 25 • Three year strategic plan • Annual budgets • Trustees and SMT closely involved in production and sign off • Analyse feedback from funders & key findings • Beneficiary survey of needs & satisfaction • Review objectives and mission and reflect in updated strategic plan HFR/CEO CEO SMT/ Board (5*1) + 10 = 15 xxx xxx xxx Annual Operational Poor service provision 5 5 Leading to loss of funding/ contract; loss of reputation; negative publicity; litigation 35 • Training and supervision of staff • Casework meetings • Insurance • Investigate recent complaint • Review and improve quality control procedures • Improve process for escalation of complaints • Increase frequency of casework review • Monitor minimum training hrs DS DS /CEO DS /CEO DS DS (5*3) + 10 = 25 Immediate Immediate Immediate Immediate Immediate Quarterly Quarterly Quarterly Quarterly Quarterly CEO – Chief Executive Officer SMT – Senior Management Team HFR – Head of Fundraising DS – Director of Care Services Note 1 – Residual risk is an appraisal of the risk that will remain and cannot be fully eliminated following actions taken to mitigate risk
Template-D-Risk-Toolkit.docx