Reading the details back is the best way to achieve this. Identifying finder This requirement involves identifying the person who found the item. This is usually the name of a staff member of guest who founded/handed in the item you – should record their full name. There is no need to capture their date of birth but it is useful to record a contact for them – this may be a telephone number or address for a guest/member of the public or (for staff) their extension number. Be aware a guest is not obliged to provide their name, address or contact phone number when handing in a item if they do not want to do so: you cannot force or demand ‘found’ they do so. in some a staff member may be handing the item in but the item may Note: ‘found’ have been found by a guest and given/passed on to the staff member.
Reading the details back is the best way to achieve this. Identifying finder This requirement involves identifying the person who found the item. This is usually the name of a staff member of guest who founded/handed in the item – you should record their full name. There is no need to capture their date of birth but it is useful to record a contact for them – this may be a telephone number or address for a guest/member of the public or (for staff) their extension number. Be aware a guest is not obliged to provide their name, address or contact phone number when handing in a ‘found’ item if they do not want to do so: you cannot force or demand they do so. Note: in some a staff member may be handing the ‘found’ item in but the item may have been found by a guest and given/passed on to the staff member.
TM_Provide_lost_&_found%20_refined.docx