member roles and responsibilities, including their communication responsibilities. In addition, the requirements of the non-project team stakeholders are also captured. Sample Stakeholder Communications Requirements Communication Role Description Communication Needs Responsibilities Name/Group Project Team Stakeholders Executive Champions the Thorough understanding of Provides guidance and Joe Smith project; provides Project Charter and Project Ann Walker direction for key Sponsor high level vision Management Plan Rita Rogue communication strategies Communicates business Up-to-date Project Status vision Project and Responses Project issues and obstacles Communicates high-level Sponsorship-specific issue resolution decisions communications Approves and/or delivers tactics/techniques strategic project communications Communications should be presented in summary format unless the Project Sponsor requests more detailed communications Business The role of the Thorough understanding of Communicates the Joe Smith Business Sponsor Project Charter and Project Carl Numenth resolution of business Sponsor is to provide Management Plan policy issues guidance and Communicates issues direction for key Up-to-date Project Status needing escalation and business business decisions to strategies. The Project Risks and Responses executive levels Business Sponsor answers the Project issues and obstacles Provides input into issues question, Sponsorship-specific resolution alternatives "Why are communications before they are brought to we doing this?" tactics/techniques executive levels and ensures that Deliverables all stakeholders Communications should be know and presented in summary format Provides Agency understand the unless the Project Sponsor communications resource answer. requests more detailed communications Senior Project The Senior Project Business vision from Executive Oversees the Sara Project Director owns and Sponsor implementation of the Director drives the solution project on a daily basis, delivery process. Immediate notice of business working with the project He/she mobilizes decisions, policy changes, etc. work stream leads (such as and uses the that could impact execution of the OCM Lead) to ensure project team to project consistent communication complete the project Status from project team successfully. This leadership Responsible for clear, role is responsible timely, documented, correct and accountable Communication initiatives, communication with project for the overall artifacts, review and approval team and executive planning, processes leadership execution and control of the
member roles and responsibilities, including their communication responsibilities. In addition, the requirements of the non-project team stakeholders are also captured. Sample Stakeholder Communications Requirements Role Description Communication Needs Communication Responsibilities Name/Group Project Team Stakeholders Executive Sponsor Champions the project; provides high level vision Thorough understanding of Project Charter and Project Management Plan Up-to-date Project Status Project and Responses Project issues and obstacles Sponsorship-specific communications tactics/techniques Communications should be presented in summary format unless the Project Sponsor requests more detailed communications Provides guidance and direction for key communication strategies Communicates business vision Communicates high-level issue resolution decisions Approves and/or delivers strategic project communications Joe Smith Ann Walker Rita Rogue Business Sponsor The role of the Business Sponsor is to provide guidance and direction for key business strategies. The Business Sponsor answers the question, "Why are we doing this?" and ensures that all stakeholders know and understand the answer. Thorough understanding of Project Charter and Project Management Plan Up-to-date Project Status Project Risks and Responses Project issues and obstacles Sponsorship-specific communications tactics/techniques Communications should be presented in summary format unless the Project Sponsor requests more detailed communications Communicates the resolution of business policy issues Communicates issues needing escalation and business decisions to executive levels Provides input into issues resolution alternatives before they are brought to executive levels Deliverables Provides Agency communications resource Joe Smith Carl Numenth Senior Project Director The Senior Project Director owns and drives the solution delivery process. He/she mobilizes and uses the project team to complete the project successfully. This role is responsible and accountable for the overall planning, execution and control of the Business vision from Executive Sponsor Immediate notice of business decisions, policy changes, etc. that could impact execution of the project Status from project team leadership Communication initiatives, artifacts, review and approval processes Oversees the implementation of the project on a daily basis, working with the project work stream leads (such as OCM Lead) to ensure consistent communication Responsible for clear, timely, documented, correct communication with project team and executive leadership Sara Project
TBSMCommunicationManagementPlan.docx