Policies and procedures that guide organisational behaviour and culture (e.g. service specifications/key performance indicators, etc.) will be reviewed to ensure that they drive positive outcomes and do not impede organisations’ ability to succeed. Workforce Planning and Development work stream: Learning opportunities, including training and education will be developed for all staff levels and agencies to promote understanding of the changes required to practice in individual service settings. Measures of success People with complex and multiple needs will: experience improved health and wellbeing, including improved mental health, reduced substance misuse and levels of self harm, and reduction in the need for children to be looked after live safer lives in their families and communities, through effective risk management and evidence-based interventions break the cycle of offending associated with their lifestyle access necessary support to live fulfilling lives. Equalities impact This group of service users is marginalised within society, often coming from backgrounds of trauma and abuse. Due to the difficult backgrounds of many service users, a holistic, whole systems approach is required to meet their multiplicity of needs and to promote and support appropriate service and recovery options. FUTURE USE OF RESOURCES The Edinburgh’ review is currently in process. ‘Inclusive Moving to locality working The development of homeless pathways may result in a clear locality perspective. However, this is still being developed. None of the other strategies have a clear locality perspective. However, Sense of ‘A Belonging’ does stress the importance of asset building. Edinburgh’ has a city wide and will consider the benefit of the locality ‘Inclusive approach. Chapter author:
Policies and procedures that guide organisational behaviour and culture (e.g. service specifications/key performance indicators, etc.) will be reviewed to ensure that they drive positive outcomes and do not impede organisations’ ability to succeed. Workforce Planning and Development work stream: Learning opportunities, including training and education will be developed for all staff levels and agencies to promote understanding of the changes required to practice in individual service settings. Measures of success People with complex and multiple needs will: experience improved health and wellbeing, including improved mental health, reduced substance misuse and levels of self harm, and reduction in the need for children to be looked after live safer lives in their families and communities, through effective risk management and evidence-based interventions break the cycle of offending associated with their lifestyle access necessary support to live fulfilling lives. Equalities impact This group of service users is marginalised within society, often coming from backgrounds of trauma and abuse. Due to the difficult backgrounds of many service users, a holistic, whole systems approach is required to meet their multiplicity of needs and to promote and support appropriate service and recovery options. FUTURE USE OF RESOURCES The ‘Inclusive Edinburgh’ review is currently in process. Moving to locality working The development of homeless pathways may result in a clear locality perspective. However, this is still being developed. None of the other strategies have a clear locality perspective. However, ‘A Sense of Belonging’ does stress the importance of asset building. ‘Inclusive Edinburgh’ has a city wide and will consider the benefit of the locality approach. Chapter author:
topic_paper_75_people_with_complex_needs.docx