You should have the necessary information and communication technology skills to open programs. Parts of the email To fill in the To: box, first, you need the person’s address. For other staff members, usually this is easy to find. For guests: Use the property’s database. Guest information often includes their email address Look in the email address book as there might be previous email communication with that guest CC (now) copy’. Put in the email addresses for the people whom you ‘courtesy want to tell, just for their information. You do not have to fill in this space. The Subject should tell you what the email is about. Put words such as of ‘Confirmation booking Oasis Hotel’, Water Restaurant closed tonight’, or farewell party’. Do ‘Blue ‘John’s not put words such as or this’ because they do not give any ‘Hello’, ‘Important’, ‘Read information. For a formal greeting, you can use the same as for letters. For an informal ‘Dear’, greeting, you can use ‘Hi’. Follow your property’s policy and procedure on emails. If there is not a policy and procedure especially for emails, you can follow the rules below. You should follow email rules because: It makes your work professional
You should have the necessary information and communication technology skills to open programs. Parts of the email To fill in the To: box, first, you need the person’s address. For other staff members, usually this is easy to find. For guests: Use the property’s database. Guest information often includes their email address Look in the email address book as there might be previous email communication with that guest CC (now) ‘courtesy copy’. Put in the email addresses for the people whom you want to tell, just for their information. You do not have to fill in this space. The Subject should tell you what the email is about. Put words such as ‘Confirmation of booking Oasis Hotel’, ‘Blue Water Restaurant closed tonight’, or ‘John’s farewell party’. Do not put words such as ‘Hello’, ‘Important’, or ‘Read this’ because they do not give any information. For a formal greeting, you can use ‘Dear’, the same as for letters. For an informal greeting, you can use ‘Hi’. Follow your property’s policy and procedure on emails. If there is not a policy and procedure especially for emails, you can follow the rules below. You should follow email rules because: It makes your work professional
TM_Work_effectively_with_cust_&_colleagues_refined.docx