Record containing a range of assessment tools, and An acute hospital AND various memos together with a recently completed A&E attendance sheet, including SOLIHULL assessment was taken by a Service User. The Service patient name, address, MENTAL User initially ran to the ladies toilets and proceeded to DOB, NHS No and HEALTH destroy some of the paperwork. On review it was found assessment note NHS that the Service User had taken the A&E Assessment with them when they had left. TRUST WALSALL The member of staff is currently absent from work due to The member of staff is ill health and is under the care of Occupational Health. currently absent from work NHS The letter was providing an update as to the member of due to ill health and is TRUST staff's health and made reference to the member of staff under the care of responding well to psychological therapies and her Occupational Health. The diabetes. There was no detailed clinical information letter was providing an contained within the letter. update as to the member of staff's health and made The letter was incorrectly sent to the member of staff's reference to the member of neighbour, who opened and read the letter. The member staff responding well to of staff who the letter was about is to be informed by the psychological therapies Occupational Health Manager of the incident. and her diabetes. There was no detailed clinical A full investigation is currently underway and a root information contained cause analysis is to be held accordingly. within the letter.
AND SOLIHULL MENTAL HEALTH NHS TRUST Record containing a range of assessment tools, and various memos together with a recently completed A&E assessment was taken by a Service User. The Service User initially ran to the ladies toilets and proceeded to destroy some of the paperwork. On review it was found that the Service User had taken the A&E Assessment with them when they had left. An acute hospital attendance sheet, including patient name, address, DOB, NHS No and assessment note WALSALL NHS TRUST The member of staff is currently absent from work due to ill health and is under the care of Occupational Health. The letter was providing an update as to the member of staff's health and made reference to the member of staff responding well to psychological therapies and her diabetes. There was no detailed clinical information contained within the letter. The letter was incorrectly sent to the member of staff's neighbour, who opened and read the letter. The member of staff who the letter was about is to be informed by the Occupational Health Manager of the incident. A full investigation is currently underway and a root cause analysis is to be held accordingly. The member of staff is currently absent from work due to ill health and is under the care of Occupational Health. The letter was providing an update as to the member of staff's health and made reference to the member of staff responding well to psychological therapies and her diabetes. There was no detailed clinical information contained within the letter.
2014-Q1_Report%20of%20H&SC%20Closed%20Level%202%20IG%20Serious%20Incidents_Jan%20to%20March.docx