In the “Security Questions” page, key in the answers to the security questions (refer to Fig. 10d). Click Submit. Fig. 10d: “Security Questions” Page If you have answered the security questions correctly, you will be brought to the Reset Password page (refer to Fig. 10e). You will need to enter the new password twice to confirm that you have entered it correctly. Then click Submit. Fig. 10e: “Reset Password” Page If your password was successfully reset, you will be brought to the SLS login page. If you have answered the questions incorrectly, you will be brought to the Password Reset Unsuccessful page (refer to Fig. 10f). Click on the Retry button to try again. You can attempt up to 6 times before your account is locked for security reasons. Fig. 10f: “Password Reset Unsuccessful” Page CALL THE SLS HELPDESK 11. You can call SLS Helpdesk to reset your password. You will need to answer the security questions to verify that you are the legitimate account holder. Tel: (65) 6702 6513 Operating Hours Mondays ― Fridays: 9:00 am ― 9:00 pm Saturdays: 9:00 am ― 3:00 pm *Closed on Sundays & Public Holidays PROVIDING FEEDBACK 12. You are encouraged to use the feedback feature in the system to provide your input on the learning resources and your experience with the system. a) The Feedback button can be found at the bottom left of the website (refer to Fig. 12a).
In the “Security Questions” page, key in the answers to the security questions (refer to Fig. 10d). Click Submit. Fig. 10d: “Security Questions” Page If you have answered the security questions correctly, you will be brought to the Reset Password page (refer to Fig. 10e). You will need to enter the new password twice to confirm that you have entered it correctly. Then click Submit. Fig. 10e: “Reset Password” Page If your password was successfully reset, you will be brought to the SLS login page. If you have answered the questions incorrectly, you will be brought to the Password Reset Unsuccessful page (refer to Fig. 10f). Click on the Retry button to try again. You can attempt up to 6 times before your account is locked for security reasons. Fig. 10f: “Password Reset Unsuccessful” Page CALL THE SLS HELPDESK 11. You can call SLS Helpdesk to reset your password. You will need to answer the security questions to verify that you are the legitimate account holder. Tel: (65) 6702 6513 Operating Hours Mondays ― Fridays: 9:00 am ― 9:00 pm Saturdays: 9:00 am ― 3:00 pm *Closed on Sundays & Public Holidays PROVIDING FEEDBACK 12. You are encouraged to use the feedback feature in the system to provide your input on the learning resources and your experience with the system. a) The Feedback button can be found at the bottom left of the website (refer to Fig. 12a).
Student%20Annexes%20(Instructions%20and%20FAQs,%20updated%2017%20June).docx