During The Call You want to be sure to be prompt for your conference call so login a few minutes ahead of time so you can be on the line when new people join in. Keep a list of everyone who is supposed to be on the call and check their names off as they join. Some of them may be gathered together in a conference room and it is a good idea to have them mute their phone until one of them needs to speak. This will block out excess noise from people talking and shuffling papers. Also, if people are teleconferencing from home, have them mute their phones as well. There's nothing more distracting than trying to hold a business meeting while kids are screaming in the background! After The Call When ending the call, be sure to go over any action items and add them to the to-do list. Put these in the minutes from the meeting and send to all attendees. This is also a good time to schedule any follow up audio conferences if needed so all attendees can agree on a time.
During The Call You want to be sure to be prompt for your conference call so login a few minutes ahead of time so you can be on the line when new people join in. Keep a list of everyone who is supposed to be on the call and check their names off as they join. Some of them may be gathered together in a conference room and it is a good idea to have them mute their phone until one of them needs to speak. This will block out excess noise from people talking and shuffling papers. Also, if people are teleconferencing from home, have them mute their phones as well. There's nothing more distracting than trying to hold a business meeting while kids are screaming in the background! After The Call When ending the call, be sure to go over any action items and add them to the to-do list. Put these in the minutes from the meeting and send to all attendees. This is also a good time to schedule any follow up audio conferences if needed so all attendees can agree on a time.
TM_Facilitate_outgoing_phone_calls_Final.docx