Competency standard RECRUIT AND SELECT STAFF 65 UNIT TITLE: NOMINAL HOURS: UNIT NUMBER: D1.HML.CL10.15 D1.HRM.CL9.10 D2.TRM.CL9.20 UNIT DESCRIPTOR: This unit deals with skills and knowledge required to enable a supervisor to identify future staffing needs and take appropriate action to employ workers to meet these human resource needs including implementation of induction and orientation programs. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Identify staffing needs Unit Variables Obtain and read enterprise policies and The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and procedures in relation to the staffing process facilitates holistic assessment Identify internal factors that impact on staffing needs This unit applies to organizations that are involved in recruiting and selecting staff to work within the Identify labour divisions of the hotel and travel industries and may include: external factors that impact on staffing 1. Front Office Describe techniques to monitor workplace 2. Housekeeping performance Consult with stakeholders to determine staffing 3. Food and Beverage Service 4. Food Production Describe and quantify by staffing requirements position and locate them within an 5. Travel Agencies organisational chart 6. Tour Operation Undertake a of each identified job analysis position Enterprise policies and procedures in relation to the staffing process may include: Prepare job specifications and job descriptions Details of information that may and may not be used in a job advertisement for identified positions
Competency standard UNIT TITLE: RECRUIT AND SELECT STAFF NOMINAL HOURS: 65 UNIT NUMBER: D1.HML.CL10.15 D1.HRM.CL9.10 D2.TRM.CL9.20 UNIT DESCRIPTOR: This unit deals with skills and knowledge required to enable a supervisor to identify future staffing needs and take appropriate action to employ workers to meet these human resource needs including implementation of induction and orientation programs. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Identify staffing needs Obtain and read enterprise policies and procedures in relation to the staffing process Identify internal factors that impact on staffing needs Identify external factors that impact on staffing Describe techniques to monitor workplace performance Consult with stakeholders to determine staffing Describe and quantify staffing requirements by position and locate them within an organisational chart Undertake a job analysis of each identified position Prepare job specifications and job descriptions for identified positions Unit Variables The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment This unit applies to organizations that are involved in recruiting and selecting staff to work within the labour divisions of the hotel and travel industries and may include: 1. Front Office 2. Housekeeping 3. Food and Beverage Service 4. Food Production 5. Travel Agencies 6. Tour Operation Enterprise policies and procedures in relation to the staffing process may include: Details of information that may and may not be used in a job advertisement
TG_Recruit_&_select_staff_refined.docx