Increase in Increase in Increase in Increase in Increase in constructive constructive constructive constructive constructive Culture score styles over styles over styles over styles over styles over 2014-15 2015-16 result 2016-17 result 2017-18 result 2018-19 result baseline Improvement Improvement Improvement Improvement Improvement Employee engagement score over 2014-15 over 2015-16 over 2016-17 over 2017-18 over 2018-19 baseline result result result result One business Our goal is that we care for our assets, delivering safe and reliable network services transforming our business and reducing our costs. We aim for zero harm to our people, customers and the public. We aim to sustain present network service performance. Just to keep costs at current levels in nominal terms requires us to find efficiencies. We also need to invest in improving our business. Zero harm Performance measure 2015-16 2016-17 2017-18 2018-19 2019-20 Number of Life Safe observations 1,500 1,550 1,600 1,650 1,700 ≥ ≥ ≥ ≥ ≥ Percent Life Safe participation 20% 21% 22% 23% 24% ≥ ≥ ≥ ≥ ≥ Number of significant incidents 9 8 8 7 7 ≤ ≤ ≤ ≤ ≤ Number of reportable incidents 14 12 12 10 10 ≤ ≤ ≤ ≤ ≤ Percent leadership zero harm 100% 100% 100% 100% 100% interactions
Culture score Increase in constructive styles over 2014-15 baseline Increase in constructive styles over 2015-16 result Increase in constructive styles over 2016-17 result Increase in constructive styles over 2017-18 result Increase in constructive styles over 2018-19 result Employee engagement score Improvement over 2014-15 baseline Improvement over 2015-16 result Improvement over 2016-17 result Improvement over 2017-18 result Improvement over 2018-19 result One business Our goal is that we care for our assets, delivering safe and reliable network services transforming our business and reducing our costs. We aim for zero harm to our people, customers and the public. We aim to sustain present network service performance. Just to keep costs at current levels in nominal terms requires us to find efficiencies. We also need to invest in improving our business. Zero harm Performance measure 2015-16 2016-17 2017-18 2018-19 2019-20 Number of Life Safe observations ≥ 1,500 ≥ 1,550 ≥ 1,600 ≥ 1,650 ≥ 1,700 Percent Life Safe participation ≥ 20% ≥ 21% ≥ 22% ≥ 23% ≥ 24% Number of significant incidents ≤ 9 ≤ 8 ≤ 8 ≤ 7 ≤ 7 Number of reportable incidents ≤ 14 ≤ 12 ≤ 12 ≤ 10 ≤ 10 Percent leadership zero harm interactions 100% 100% 100% 100% 100%
TASNETWORKS_CORPORATE_PLAN_2015.docx