Corporate Services report significant exchange of corporate ICT: information management knowledge, and provide greater and management of STEPS Corporate Services Manager, Paula Payne corporate support to the information technology operational divisions. infrastructure including systems maintenance, user support and CS supports the delivery of IT equipment and stores business functions and programs STEPS Corporate by providing cost effective, Marketing/Public Relations: Services reflects the efficient and timely corporate community relations, incident services to all divisions: management, publications, structural change of the education campaigns and HR: human resource media liaison and releases organisation during management, industrial relations, occupational health BEU: audits (internal and 2007-2008. and safety, staff development, external), quality management, compensation and performance monitoring and remuneration management. systems development. This change involved the formalisation of the Corporate Finance: financial reporting, Through the recent time of change Services Division (CS) to processing financial and expansion, CS has strengthen the cohesion between transactions, and management successfully supported the the six corporate departments - of STEPS revenue and operational divisions in bringing Finance, Human Resources, investments various projects to fruition. Information Administration: property In addition to these Communication and Technology management, provision of accomplishments, CS has assisted (ICT), Administration, Business general business services, in developing the overall strategic Excellence Unit (BEU) and records management, travel, direction for the organisation and Marketing/PR. fleet management and managed its human, financial, As STEPS expands, Corporate insurance informational and physical Services seeks to manage the resources.
Corporate Services report Corporate Services Manager, Paula Payne STEPS Corporate Services reflects the structural change of the organisation during 2007-2008. This change involved the formalisation of the Corporate Services Division (CS) to strengthen the cohesion between the six corporate departments - Finance, Human Resources, Information Communication and Technology (ICT), Administration, Business Excellence Unit (BEU) and Marketing/PR. As STEPS expands, Corporate Services seeks to manage the significant exchange of corporate knowledge, and provide greater corporate support to the operational divisions. CS supports the delivery of business functions and programs by providing cost effective, efficient and timely corporate services to all divisions: HR: human resource management, industrial relations, occupational health and safety, staff development, compensation and remuneration management. Finance: financial reporting, processing financial transactions, and management of STEPS revenue and investments Administration: property management, provision of general business services, records management, travel, fleet management and insurance ICT: information management and management of STEPS information technology infrastructure including systems maintenance, user support and IT equipment and stores Marketing/Public Relations: community relations, incident management, publications, education campaigns and media liaison and releases BEU: audits (internal and external), quality management, performance monitoring and systems development. Through the recent time of change and expansion, CS has successfully supported the operational divisions in bringing various projects to fruition. In addition to these accomplishments, CS has assisted in developing the overall strategic direction for the organisation and managed its human, financial, informational and physical resources.
STEPS-Group-Australia-Annual-Review-2007-2008.docx