Press (*) to cancel The Call Handling Mode that is now activated is announced To record a greeting for a specific Call Handling Mode using your ShoreTel IP phone: Press the Mail” button on your phone “Voice Enter your password followed by (#) Press (7) to change mailbox options Confirm your phone is set to the Call Handling Mode you wish to record the greeting for Press (1) to record a personal greeting (for the specific Call Handling Mode that is currently activated). When finished recording, press (#) and select from the following options: Press (#) to accept greeting Press (1) to review greeting Press (2) to re-record greeting Press (3) to delete greeting Press (*)to cancel greeting Transfer a Call To transfer an active call using your ShoreTel IP Multi-Line phone: Press the button on your phone “Transfer” Dial the extension you want to transfer the call to Press the button on your phone again “Transfer” To transfer an active call using your ShoreTel IP Single Line phone: Press the button on your phone “Transfer” Dial the extension you want to transfer the call to Place a Conference Call To place a conference call using your ShoreTel IP Multi-Line phone: on an active call, press the button on your phone “Conference” Dial the extension or phone number you want to add to the call After the person answers, press the button to consult with person first -OR- press the button to “Consult” “Conference” connect all parties To place a conference call using your ShoreTel IP Single Line phone: While on an active call, press the button on your phone “Conference” Dial the extension or phone number you want to add to the call After the person answers, press the button again to connect all parties “Conference” Use to Dial the Last Number Called or Checked Missed Calls ‘Redial’ To check for missed calls and/or redial a number from your ShoreTel IP Multi-Line phone: Press the button on your phone “Redial” Use the scroll button to the left of the display to go up or down the list of call detail records; a cursor appears next to the designated call with time and date located below Press the button to place a call “Dial” To redial a number from your ShoreTel IP Single Line phone: Press the button on your phone to call the last number dialed “Redial” Checking missed calls is not available on the Single Line phone Revised: 12/30/2011
Press (*) to cancel The Call Handling Mode that is now activated is announced To record a greeting for a specific Call Handling Mode using your ShoreTel IP phone: Press the “Voice Mail” button on your phone Enter your password followed by (#) Press (7) to change mailbox options Confirm your phone is set to the Call Handling Mode you wish to record the greeting for Press (1) to record a personal greeting (for the specific Call Handling Mode that is currently activated). When finished recording, press (#) and select from the following options: Press (#) to accept greeting Press (1) to review greeting Press (2) to re-record greeting Press (3) to delete greeting Press (*)to cancel greeting Transfer a Call To transfer an active call using your ShoreTel IP Multi-Line phone: Press the “Transfer” button on your phone Dial the extension you want to transfer the call to Press the “Transfer” button on your phone again To transfer an active call using your ShoreTel IP Single Line phone: Press the “Transfer” button on your phone Dial the extension you want to transfer the call to Place a Conference Call To place a conference call using your ShoreTel IP Multi-Line phone: on an active call, press the “Conference” button on your phone Dial the extension or phone number you want to add to the call After the person answers, press the “Consult” button to consult with person first -OR- press the “Conference” button to connect all parties To place a conference call using your ShoreTel IP Single Line phone: While on an active call, press the “Conference” button on your phone Dial the extension or phone number you want to add to the call After the person answers, press the “Conference” button again to connect all parties Use ‘Redial’ to Dial the Last Number Called or Checked Missed Calls To check for missed calls and/or redial a number from your ShoreTel IP Multi-Line phone: Press the “Redial” button on your phone Use the scroll button to the left of the display to go up or down the list of call detail records; a cursor appears next to the designated call with time and date located below Press the “Dial” button to place a call To redial a number from your ShoreTel IP Single Line phone: Press the “Redial” button on your phone to call the last number dialed Checking missed calls is not available on the Single Line phone Revised: 12/30/2011
Top%20Features%20Using%20ShoreTel%20Phones.docx