STANDARD MEASURE c. The provider must make appropriate referrals to Documentation in consumer other transportation resources if consumers do records of referrals not meet the criteria for medical transportation. 2. Service Delivery (for van services) a. Drivers must have, at minimum, a valid Class D Copy of current Class D license. The provider must verify the driving License records of all drivers once a year. Documentation of annual review of records b. All vehicles used in medical transportation must Copy of vehicle registration have appropriate, updated registration and and insurance insurances. c. All vehicles used in medical transportation must Policies and procedures for have regular maintenance and inspections routine service and inspection according to the vehicle’s maintenance schedule. Documentation of vehicle maintenance history d. All vehicles used in medical transportation must Policies and procedures on have standard safety equipment in compliance driver and passenger safety with federal and state laws. e. The provider must ensure that medical Site visit observation that transportation services are available to those confirms presence of assistive with disabilities who may require assistive equipment devices. Documentation that proper maintenance of transport mechanisms are available and documented f. The provider must curb to curb Policies and procedures transportation services to consumers with Notification to consumer of disabilities. limitation of drivers on file g. The provider must ensure that medical Policies and procedures for transportation services are available for accommodating consumers consumers with outside of normal business between 5 p.m. and 7 a.m. hours.
STANDARD MEASURE c. The provider must make appropriate referrals to other transportation resources if consumers do not meet the criteria for medical transportation. Documentation in consumer records of referrals 2. Service Delivery (for van services) a. Drivers must have, at minimum, a valid Class D license. The provider must verify the driving records of all drivers once a year. Copy of current Class D License Documentation of annual review of records b. All vehicles used in medical transportation must have appropriate, updated registration and insurances. Copy of vehicle registration and insurance c. All vehicles used in medical transportation must have regular maintenance and inspections according to the vehicle’s maintenance schedule. Policies and procedures for routine service and inspection Documentation of vehicle maintenance history d. All vehicles used in medical transportation must have standard safety equipment in compliance with federal and state laws. Policies and procedures on driver and passenger safety e. The provider must ensure that medical transportation services are available to those with disabilities who may require assistive devices. Site visit observation that confirms presence of assistive equipment Documentation that proper maintenance of transport mechanisms are available and documented f. The provider must curb to curb transportation services to consumers with disabilities. Policies and procedures Notification to consumer of limitation of drivers on file g. The provider must ensure that medical transportation services are available for consumers with outside of normal business hours. Policies and procedures for accommodating consumers between 5 p.m. and 7 a.m.
Standards%20of%20Care%20May%202018.docx