Employee Readiness” Checklist “Remote Employee Name: Employee Remote Location: Manager Name: Manager Sign Off: Item Description Required Recommended How to verify 1 Broadband Internet Connection (BTS 10 Mbps 30+ Mbps In your local does not support users on dial-up, down/1 down/5+ Mbps browser (not a satellite, or 3G/4G connections) Mbps up up browser within DSL Cable Citrix) Go to . Submit screenshot of speedtest results with this checklist (You can paste screenshots to end of this document.) 2 PC meeting or exceeding BTS Single-Core Dual-Core 2.5+ See notes on Infrastructure minimum requirements 1.5 GHz, GHz or finding your system to support Citrix (latest requirements Windows 7 Core 2.0+ GHz, specifications at the listing is available at , then click on or higher Windows 10, It is end of this Citrix Requirements) highly document. Submit recommended to screenshot with this Macintosh supported by Citrix. hard cable your checklist. Requirements similar to PC. PC to Internet (You can paste connection screenshots to end of this document.) (router)* 3 System Memory 1 GB 6+ GB See notes at end of Hardware document. 4 Headset or built in Microphone for Skype for Business Meetings, by depending on position or manager supervisor requirements approval based on need- Logitech H390 5 Internal or external Webcam for Skype for Business Meetings, depending on by position or manager requirements supervisor approval based on need- LifeCam HD-3000 6 Telephone connection. Required Landline Landline phone dependent on position or Mobile (Customer Care manager approval positions require a Landline)**
Employee “Remote Readiness” Checklist Employee Name: Employee Remote Location: Manager Name: Manager Sign Off: Item Description Required Recommended How to verify Hardware 1 Broadband Internet Connection (BTS does not support users on dial-up, satellite, or 3G/4G connections) 10 Mbps down/1 Mbps up DSL 30+ Mbps down/5+ Mbps up Cable In your local browser (not a browser within Citrix) Go to . Submit screenshot of speedtest results with this checklist (You can paste screenshots to end of this document.) 2 PC meeting or exceeding BTS Infrastructure minimum requirements to support Citrix (latest requirements listing is available at , then click on Citrix Requirements) Macintosh supported by Citrix. Requirements similar to PC. Single-Core 1.5 GHz, Windows 7 or higher Dual-Core 2.5+ GHz or 2.0+ GHz, Windows 10, It is highly recommended to hard cable your PC to Internet connection (router)* See notes on finding your system specifications at the end of this document. Submit screenshot with this checklist. (You can paste screenshots to end of this document.) 3 System Memory 1 GB 6+ GB See notes at end of document. 4 Headset or built in Microphone for Skype for Business Meetings, depending on position or manager requirements by supervisor approval based on need- Logitech H390 5 Internal or external Webcam for Skype for Business Meetings, depending on position or manager requirements by supervisor approval based on need- LifeCam HD-3000 6 Telephone connection. Required phone dependent on position or manager approval Landline Mobile Landline (Customer Care positions require a Landline)** Core
TASC_Remote_Worker_Checklist%2010-14-2016.docx