what materials they need to No  toilet? Q29. Do they seek your Yes Go to Q30 Q30. What kind of advice do you  advice regarding the No Go to Q31 usually give them/what materials you  materials they need to build recommend them? toilet? Q31. Approximately how many customers of toilet products did you have in the last year? Q32. Do your suppliers give Yes  you marketing materials to No  promote their products? Q33. Do you do any Yes  promotion or marketing of No  toilets/sanitation products? Q34. How do customers obtain information about products/services you provide? F. SERVICES Q35. Who provides Who provides transportations Price of Km transportations for the transportations goods provided by your supplier? Q36. Have you ever Never Go to Q39  borrowed from banks / Yes, money lender Go to Q37  other sources? Yes, bank (specify _______________) Go to Q37  Q37. What was this loan for? Q38. Please specify the Q38a. Interest rate: credit conditions Q38b. Duration: Q38c. requirements (collateral, guarantee): Q39. Who are your main Q39a. Where are they? competitors in supplying toilet products? Q40. Do you have any Yes  agreement with your No  competitors (e.g. deciding together price, etc)? Q41. Do you have sales Yes Go to Q41a Q41a. If YES, how do you pay them?  agents? No Salary Go to Q41b   Commission Go to Q41b  For free Go to Q42  Q41b. How much do you pay them?
what materials they need to toilet?  No Q29. Do they seek your advice regarding the materials they need to build toilet?  Yes Go to Q30  No Go to Q31 Q30. What kind of advice do you usually give them/what materials you recommend them? Q31. Approximately how many customers of toilet products did you have in the last year? Q32. Do your suppliers give you marketing materials to promote their products?  Yes  No Q33. Do you do any promotion or marketing of toilets/sanitation products?  Yes  No Q34. How do customers obtain information about products/services you provide? F. SERVICES Q35. Who provides transportations for the goods provided by your supplier? Who provides transportations Price of transportations Km Q36. Have you ever borrowed from banks / other sources?  Never Go to Q39  Yes, money lender Go to Q37  Yes, bank (specify _______________) Go to Q37 Q37. What was this loan for? Q38. Please specify the credit conditions Q38a. Interest rate: Q38b. Duration: Q38c. requirements (collateral, guarantee): Q39. Who are your main competitors in supplying toilet products? Q39a. Where are they? Q40. Do you have any agreement with your competitors (e.g. deciding together price, etc)?  Yes  No Q41. Do you have sales agents?  Yes Go to Q41a  No Q41a. If YES, how do you pay them?  Salary Go to Q41b  Commission Go to Q41b  For free Go to Q42 Q41b. How much do you pay them?
timor-leste-wash-comfortable-safe-proud.docx