Notes: Likelihood of Success Going Fwd Success Very Unlikely Success Unlikely Success Likely Success Very Likely Total Metrics Score 0-250 251-500 501-750 751-1000 Training and Development Practices Scorecard Frontline Positions – Title of Practice: (Enter here) Training and Development-Specific Rating Scales (Based on experience or projections) Metrics 0-25 26-50 51-75 76-100 Testing indicates less Testing indicates 60% Testing indicates 80% Testing indicates 90% Post-training knowledge/skill than 60% post-training up to 79% post-training up to 89% post-training or greater post-training testing effectiveness effectiveness effectiveness effectiveness Employee performance Performance decreases Performance remains Performance improved Performance is greatly post-training the same post-training somewhat post-training improved post-training Impact of training on system Negative impact on No impact on Some positive impact on Significantly positive operations, safety, and operational safety and operational safety and operational safety and impact on operational customer service effectiveness effectiveness effectiveness safety and effectiveness Percent of trainees satisfied Greater than 90% Less than 50% satisfied 50% up to 75% satisfied 76% up to 90% satisfied with training satisfied Greater than 10 years Greater than 5 years up Recency of training materials - 1 year up to 5 years old Less than 1 year old old to 10 years old Subscore: Global Rating Scales (Based on experience or projections) Metrics Score 0-25 26-50 51-75 76-100 Stakeholders know of Stakeholders Stakeholders unaware Stakeholders already Stakeholder Buy-In program but have a lot understand program and of program onboard of questions only have few questions Over 6 months up to 1 Time to implement Over 1 year 3 up to 6 months Less than 3 months year Slightly budget Significantly under Cost to implement More than budget target Right at budget target target budget target Over 6 months up to 1 Full Return on investment Over 1 year 3 up to 6 months Less than 3 months year Program information Program can be must be continually Program can be updated Sustainability One-time program continually used with updated to remain annually and reused minimal maintenance current Subscore:
Notes: Likelihood of Success Going Fwd Total Metrics Score Success Very Unlikely 0-250 Success Unlikely 251-500 Success Likely 501-750 Success Very Likely 751-1000 Training and Development Practices Scorecard – Frontline Positions Title of Practice: (Enter here) Metrics Training and Development-Specific Rating Scales (Based on experience or projections) 0-25 26-50 51-75 76-100 Post-training knowledge/skill testing Testing indicates less than 60% post-training effectiveness Testing indicates 60% up to 79% post-training effectiveness Testing indicates 80% up to 89% post-training effectiveness Testing indicates 90% or greater post-training effectiveness Employee performance Performance decreases post-training Performance remains the same post-training Performance improved somewhat post-training Performance is greatly improved post-training Impact of training on system operations, safety, and customer service Negative impact on operational safety and effectiveness No impact on operational safety and effectiveness Some positive impact on operational safety and effectiveness Significantly positive impact on operational safety and effectiveness Percent of trainees satisfied with training Less than 50% satisfied 50% up to 75% satisfied 76% up to 90% satisfied Greater than 90% satisfied Recency of training materials - Greater than 10 years old Greater than 5 years up to 10 years old 1 year up to 5 years old Less than 1 year old Subscore: Metrics Global Rating Scales (Based on experience or projections) Score 0-25 26-50 51-75 76-100 Stakeholder Buy-In Stakeholders unaware of program Stakeholders know of program but have a lot of questions Stakeholders understand program and only have few questions Stakeholders already onboard Time to implement Over 1 year Over 6 months up to 1 year 3 up to 6 months Less than 3 months Cost to implement More than budget target Right at budget target Slightly budget target Significantly under budget target Full Return on investment Over 1 year Over 6 months up to 1 year 3 up to 6 months Less than 3 months Sustainability One-time program Program information must be continually updated to remain current Program can be updated annually and reused Program can be continually used with minimal maintenance Subscore:
TCRPF-16A_TR162_EditableScorecards.docx