A. Cooperate with the DEPARTMENT in preparing additional information for distribution to ELIGIBLE EMPLOYEES or EMPLOYERS as may be necessary for the proper administration of the PROGRAM. B. Provide non-discriminatory services to participants that include services for the physically and hearing impaired. C. Provide adequate access by telephone, local office, internet, or other appropriate means. D. Conduct surveys to solicit information from participants or EMPLOYERS and analyze results, upon request by the BOARD or the DEPARTMENT. 5.5 Reports MINNESOTA LIFE shall provide the following reports to the DEPARTMENT. Monthly reports shall be provided within thirty (30) days from the end of each month; quarterly reports shall be provided within thirty (30) days from the end of the quarter. A. A POLICY YEAR report of the financial status of the PROGRAM, disclosing value of program assets, liabilities, analysis of cash receipts and disbursements, and other relevant information as may be reasonably requested by the DEPARTMENT, annually by June 30. B. An annual recommendation on the next year's premium rates to the DEPARTMENT for its concurrence and then to the BOARD for its approval. C. A quarterly report on performance standards. D. An annual report on the satisfaction survey of participating EMPLOYERS. E. Actuarial and administrative studies on the feasibility and/or cost of proposed legislative or procedural changes, as requested by the DEPARTMENT. F. A list of retired EMPLOYEES enrolled in the life insurance program, whose premiums are being deducted from their WRS annuity, in a format and time frame that is mutually acceptable to the DEPARTMENT and MINNESOTA LIFE. ARTICLE VI. PERFORMANCE STANDARDS AND PENALTIES 6.1 Performance Standards The following performance standards may be modified as circumstances warrant, by mutual agreement between the DEPARTMENT and MINNESOTA LIFE. Quantitative Standards MINNESOTA LIFE
A. Cooperate with the DEPARTMENT in preparing additional information for distribution to ELIGIBLE EMPLOYEES or EMPLOYERS as may be necessary for the proper administration of the PROGRAM. B. Provide non-discriminatory services to participants that include services for the physically and hearing impaired. C. Provide adequate access by telephone, local office, internet, or other appropriate means. D. Conduct surveys to solicit information from participants or EMPLOYERS and analyze results, upon request by the BOARD or the DEPARTMENT. 5.5 Reports MINNESOTA LIFE shall provide the following reports to the DEPARTMENT. Monthly reports shall be provided within thirty (30) days from the end of each month; quarterly reports shall be provided within thirty (30) days from the end of the quarter. A. A POLICY YEAR report of the financial status of the PROGRAM, disclosing value of program assets, liabilities, analysis of cash receipts and disbursements, and other relevant information as may be reasonably requested by the DEPARTMENT, annually by June 30. B. An annual recommendation on the next year's premium rates to the DEPARTMENT for its concurrence and then to the BOARD for its approval. C. A quarterly report on performance standards. D. An annual report on the satisfaction survey of participating EMPLOYERS. E. Actuarial and administrative studies on the feasibility and/or cost of proposed legislative or procedural changes, as requested by the DEPARTMENT. F. A list of retired EMPLOYEES enrolled in the life insurance program, whose premiums are being deducted from their WRS annuity, in a format and time frame that is mutually acceptable to the DEPARTMENT and MINNESOTA LIFE. ARTICLE VI. PERFORMANCE STANDARDS AND PENALTIES 6.1 Performance Standards The following performance standards may be modified as circumstances warrant, by mutual agreement between the DEPARTMENT and MINNESOTA LIFE. Quantitative Standards MINNESOTA LIFE
State%20of%20Wisconsin%20Administrative%20Agreement%20FINAL%20with%20exhibits%20amendments.docx