coordination with AP Shared Services Payments and Income . Processes and Services Payments (AP) Procedures – and Income (AR) operational procedures updated based on feedback from Trusts FPL Team – Payroll & Recruitment C C Services operational – procedures continued with available resource. For all above processes, Internal Audit to review processes, date to be confirmed Pathfinder Payroll & Early Handover of BSO BSO Payroll & Travel 1/8/13 Payroll and Travel Pathfinder complete Travel - BSO completed. Documentation of Operational Procedures for C Payroll has progressed with C Resource constraints. Limitation due to sickness has been removed Drafting of Scorecard /KPIs has started Interim Payments - Service Improvement at BSO Complete on 10th 2/9/13 - process inefficiencies, February BSO reduction of backlog C C Cutover of BSO to Greenmount took place on 10th Feb Recruitment and Went live on 1/10 and Continue completing 1/10/13 interim accommodation on any outstanding Selection BSO and – ground floor in Pinewood is readiness issues at SHSCT (Legacy) operational Pinewood. SHSCT and BSO R&S Continue complete C C Operational Delivery Desktop procedures – ongoing Plan and prepare for Completing outstanding ERec go live date readiness issues at 2014) (see below) Pinewood.
coordination with AP Shared Services Processes and Procedures Payments and Income Services – Payments (AP) and Income (AR) operational procedures updated based on feedback from Trusts – FPL Team Payroll & Recruitment Services – operational procedures continued with available resource. For all above processes, Internal Audit to review processes, date to be confirmed . C C Pathfinder Payroll & Travel - BSO Early Handover of BSO Payroll and Travel completed. Documentation of Operational Procedures for Payroll has progressed with Resource constraints. Limitation due to sickness has been removed Drafting of Scorecard /KPIs has started BSO Payroll & Travel Pathfinder complete 1/8/13 C C Interim Payments - BSO Service Improvement at BSO - process inefficiencies, reduction of backlog Cutover of BSO to Greenmount took place on 10th Feb Complete on 10th February 2/9/13 C C Recruitment and Selection – BSO and SHSCT (Legacy) Went live on 1/10 and interim accommodation on ground floor in Pinewood is operational SHSCT and BSO R&S Operational Delivery – ongoing Completing outstanding readiness issues at Pinewood. Continue completing any outstanding readiness issues at Pinewood. Continue complete Desktop procedures Plan and prepare for ERec go live date 2014) (see below) 1/10/13 C C
SSHighlightReport.docx