It is turned on check power switch and lights on the machine – Any flashing lights or messages’ are investigated and the appropriate action ‘error taken It is supplied with an adequate supply of paper Toner is OK. Computer and printer The computer and printer may need to be turned on, and will need to be checked to ensure operational readiness. In the majority of cases, this equipment will often be left on from the previous shift. The type and of computer and printer found in the front office will vary from establishment to establishment, however the basics remain common to most brands and models. Establishments may use continuous reams of duplicate paper in their printers to print out Guest Accounts/Folio. This paper has perforated lines to separate the individual accounts so that they can be easily ripped apart/separated. The top copy of the Account is presented to the guest while the carbon copy (the bottom copy) is retained by the establishment for administration purposes, such as balancing and for records purposes. Standard operating procedure may require a check to see if the printer needs to be restocked with paper and if the print is legible. Where the print is not legible a new toner cartridge must be inserted. Photocopier There is usually not much need to use the photocopier at night so it may be standard practice to turn it off. If it has been turned off, it will need to be switched on and allowed time to warm up, before it becomes functional. It is important to understand that some photocopiers can take a minute before they are ready to photocopy, so don’t misinterpret this warm-up period as a malfunction of the machine! Most photocopiers have bins that enable them to use A4 and A3 paper. A3 size paper is twice the size of A4 paper.
It is turned on – check power switch and lights on the machine Any flashing lights or ‘error messages’ are investigated and the appropriate action taken It is supplied with an adequate supply of paper Toner is OK. Computer and printer The computer and printer may need to be turned on, and will need to be checked to ensure operational readiness. In the majority of cases, this equipment will often be left on from the previous shift. The type and of computer and printer found in the front office will vary from establishment to establishment, however the basics remain common to most brands and models. Establishments may use continuous reams of duplicate paper in their printers to print out Guest Accounts/Folio. This paper has perforated lines to separate the individual accounts so that they can be easily ripped apart/separated. The top copy of the Account is presented to the guest while the carbon copy (the bottom copy) is retained by the establishment for administration purposes, such as balancing and for records purposes. Standard operating procedure may require a check to see if the printer needs to be restocked with paper and if the print is legible. Where the print is not legible a new toner cartridge must be inserted. Photocopier There is usually not much need to use the photocopier at night so it may be standard practice to turn it off. If it has been turned off, it will need to be switched on and allowed time to warm up, before it becomes functional. It is important to understand that some photocopiers can take a minute before they are ready to photocopy, so don’t misinterpret this warm-up period as a malfunction of the machine! Most photocopiers have bins that enable them to use A4 and A3 paper. A3 size paper is twice the size of A4 paper.
TM_Provide_accomm_reception_services_21112013_AH.docx