Ask questions Open questions (best to begin with or or me an ‘what’ ‘how’, ‘give example’) Closed questions (require a one word or yes/no answer) helps to – clarify and control time (‘just so I understand, are you saying. . .?’) Reflect questions back let the participants answer the questions – (‘what do you think?’ or anyone have an answer to that?’) ‘does Guided questions (‘what do you like?’ do you dislike?’) ‘what Parking Lot when the discussion seems to be side tracked by something – that cannot be controlled by that group, put it on a separate sheet of paper (‘I’ll look into this and get back to you’).
Ask questions Open questions (best to begin with ‘what’ or ‘how’, or ‘give me an example’) Closed questions (require a one word or yes/no answer) – helps to clarify and control time (‘just so I understand, are you saying. . .?’) Reflect questions back – let the participants answer the questions (‘what do you think?’ or ‘does anyone have an answer to that?’) Guided questions (‘what do you like?’ ‘what do you dislike?’) Parking Lot – when the discussion seems to be side tracked by something that cannot be controlled by that group, put it on a separate sheet of paper (‘I’ll look into this and get back to you’).
Tips-for-Facilitating-Discussions.docx