Microsoft Customer Solution Manufacturing Industry Case Study Equipment Maker Cuts Engineering Cycle by 84 Percent, Saves $2 Million Yearly “Now, we actually have a negative project slip rate. Overview Country or Region: We’re not just meeting our promised delivery Industry: Manufacturing—High tech we’re beating them, thanks in part to an improved Customer Profile engineering change management process.” Teradyne, based in , is a worldwide supplier of automatic test equipment for Bill Duggan, Engineering Manager, Teradyne complex electronics used in consumer, For Teradyne—the U.S.$1.2 billion a year maker of automatic test automotive, computing, telecommunications, aerospace, and equipment—the recession posed the same challenge that many defense products. other manufacturers faced: cut costs while boosting customer Business Situation service, the better to weather the bad times and position itself To cut manufacturing while for growth during the inevitable recovery. The company’s increasing customer satisfaction, Teradyne needed to revamp its lengthy, multipronged approach to the challenge included the adoption largely manual process for engineering of new processes for managing the requirements of product change management. development projects, collaboration on project team documents, Solution and change orders, implemented through Siemens PLM The company adopted a centralized, automated process for engineering Software’s Teamcenter® software and Microsoft Office change management and collaboration, SharePoint Server 2007. Now, personnel have faster and easier based on Siemens PLM Software’s Teamcenter and Microsoft Office access to more accurate data, which has led to less SharePoint Server 2007. manufacturing rework, lower scrap costs, faster change-order Benefits cycles, lower project scheduling slip rates, lower change-order Provides faster access to more processing costs, and higher customer satisfaction. accurate data Cuts cycles by 84 percent Boosts productivity, saving U.S.$2 million
Microsoft Customer Solution Manufacturing Industry Case Study Equipment Maker Cuts Engineering Cycle by 84 Percent, Saves $2 Million Yearly Overview Country or Region: Industry: Manufacturing—High tech Customer Profile Teradyne, based in , is a worldwide supplier of automatic test equipment for complex electronics used in consumer, automotive, computing, telecommunications, aerospace, and defense products. Business Situation To cut manufacturing while increasing customer satisfaction, Teradyne needed to revamp its lengthy, largely manual process for engineering change management. Solution The company adopted a centralized, automated process for engineering change management and collaboration, based on Siemens PLM Software’s Teamcenter and Microsoft Office SharePoint Server 2007. Benefits Provides faster access to more accurate data Cuts cycles by 84 percent Boosts productivity, saving U.S.$2 million “Now, we actually have a negative project slip rate. We’re not just meeting our promised delivery beating them, thanks in part to an improved engineering change management process.” Bill Duggan, Engineering Manager, Teradyne For Teradyne—the U.S.$1.2 billion a year maker of automatic test equipment—the recession posed the same challenge that many other manufacturers faced: cut costs while boosting customer service, the better to weather the bad times and position itself for growth during the inevitable recovery. The company’s multipronged approach to the challenge included the adoption of new processes for managing the requirements of product development projects, collaboration on project team documents, and change orders, implemented through Siemens PLM Software’s Teamcenter® software and Microsoft Office SharePoint Server 2007. Now, personnel have faster and easier access to more accurate data, which has led to less manufacturing rework, lower scrap costs, faster change-order cycles, lower project scheduling slip rates, lower change-order processing costs, and higher customer satisfaction. we’re
Teradyne_CaseStudy.docx