The center has also seen a change in the nature of student needs in which we serve, which has further increased the department work load. Our student population has recognized the value of the services and as such utilizes the front desk to get a wide variety of their needs met. In an effort to increase appointment attendance, front desk staff administers reminder calls for all counseling & advising appointments. Due to changes in the Academic Foundation Program, all designated mandatory placement students (MND) must meet with an advisor for registration of classes. The front desk staff is also required to maintain two calendars for counselors and advisors – “Groupwise” for college wide commitments and opportunities, and “Advisor Trac” for student appointment scheduling and data collection. The front desk has also been given the added responsibilities for the scheduling and data entry of all Academic Success Workshops, Classroom Presentations, General Workshops and Orientation as well as assistance and support to the counselors and advisors who serve on a wide variety of faculty committees across campus. Considering the volume of calls, e-mails, visits and other direct student contacts through our front desk, as well as all the coordination of functions they service, we rely heavily on student employees. Students are by circumstance, transient employees; professional staff resources are spent to train and continuously supervise our students and turnover is consequently frequent. The department is a high volume, high energy, work space and staff must possess strong interpersonal skills as well as technical competencies to manage a highly diverse and complex set of staff and student needs. We need additional employee resources (not just student employee hours) to proficiently run the department and be proactive in our initiatives rather than reactive. Accomplishments/Professional Activities The Counseling and Career Center faculty members are a skilled and diverse group of professionals who are thoroughly involved across all aspects of the college. All counseling and advising faculty have advanced degrees; three of the 14 also have a PhD/EdD (with three more in progress), and 12 are Licensed Professional Counselors (LPC), and four are National Certified Counselors (NCC). The combined total years of GRJC/GRCC service is approximately 180. In total, we have over 250 years of collective experience in higher education when combining prior institutions of higher learning. The following list of accomplishments, college service and professional development activities demonstrate the expertise and commitment of this group. This list highlights some of the areas of involvement of our team, but by no means is a comprehensive, complete listing. Search Committees
The center has also seen a change in the nature of student needs in which we serve, which has further increased the department work load. Our student population has recognized the value of the services and as such utilizes the front desk to get a wide variety of their needs met. In an effort to increase appointment attendance, front desk staff administers reminder calls for all counseling & advising appointments. Due to changes in the Academic Foundation Program, all designated mandatory placement students (MND) must meet with an advisor for registration of classes. The front desk staff is also required to maintain two calendars for counselors and advisors – “Groupwise” for college wide commitments and opportunities, and “Advisor Trac” for student appointment scheduling and data collection. The front desk has also been given the added responsibilities for the scheduling and data entry of all Academic Success Workshops, Classroom Presentations, General Workshops and Orientation as well as assistance and support to the counselors and advisors who serve on a wide variety of faculty committees across campus. Considering the volume of calls, e-mails, visits and other direct student contacts through our front desk, as well as all the coordination of functions they service, we rely heavily on student employees. Students are by circumstance, transient employees; professional staff resources are spent to train and continuously supervise our students and turnover is consequently frequent. The department is a high volume, high energy, work space and staff must possess strong interpersonal skills as well as technical competencies to manage a highly diverse and complex set of staff and student needs. We need additional employee resources (not just student employee hours) to proficiently run the department and be proactive in our initiatives rather than reactive. Accomplishments/Professional Activities The Counseling and Career Center faculty members are a skilled and diverse group of professionals who are thoroughly involved across all aspects of the college. All counseling and advising faculty have advanced degrees; three of the 14 also have a PhD/EdD (with three more in progress), and 12 are Licensed Professional Counselors (LPC), and four are National Certified Counselors (NCC). The combined total years of GRJC/GRCC service is approximately 180. In total, we have over 250 years of collective experience in higher education when combining prior institutions of higher learning. The following list of accomplishments, college service and professional development activities demonstrate the expertise and commitment of this group. This list highlights some of the areas of involvement of our team, but by no means is a comprehensive, complete listing. Search Committees
SSA%20CCC%20APR%20Final%20Draft%202012.docx