Benton Dubuque 87.5% 81.9% 21 / 24 59 / 72 Black Hawk Greene 91.2% 88.9% 93 / 102 8 / 9 Butler Guthrie 100% 100% 21 / 21 6 / 6 Calhoun Jasper 82.6% 100% 19 / 23 34 / 34 Clarke Lee 94.1% 94.9% 16 / 17 37 / 39 Clayton Lyon 100% 100% 18 / 18 5/5 Crawford Marion 91.3% 95.8% 21 / 23 23/24 Consumer Satisfaction Marshall Sioux 95.7% 88.9% 22 / 23 32/36 Monona Scott 100% 81.5% 2 / 2 44 / 54 Palo Alto Warren 93.3% 88.9% 14 / 15 16 / 18 Plymouth Winneshiek 73.7% 90% 14 / 19 18 / 20 Pocahontas State Cases 100% 88.5% 16 / 16 77 / 87 A total of 751 surveys were returned this year with an overall satisfaction rating of 91.2%.
Benton 21 / 24 87.5% Dubuque 59 / 72 81.9% Black Hawk 93 / 102 91.2% Greene 8 / 9 88.9% Butler 21 / 21 100% Guthrie 6 / 6 100% Calhoun 19 / 23 82.6% Jasper 34 / 34 100% Clarke 16 / 17 94.1% Lee 37 / 39 94.9% Clayton 18 / 18 100% Lyon 5/5 100% Crawford 21 / 23 91.3% Marion 23/24 95.8% Consumer Satisfaction Marshall 22 / 23 95.7% Sioux 32/36 88.9% Monona 2 / 2 100% Scott 44 / 54 81.5% Palo Alto 14 / 15 93.3% Warren 16 / 18 88.9% Plymouth 14 / 19 73.7% Winneshiek 18 / 20 90% Pocahontas 16 / 16 100% State Cases 77 / 87 88.5% A total of 751 surveys were returned this year with an overall satisfaction rating of 91.2%.
TCM_Annual_Report_2004.docx