The State of Maine continues to use technology to enhance business processes and procedures. One tremendous efficiency gain we are introducing is Business Process Management. Over the past several years, the software industry has developed tools to improve workflow processes, transparency into processes, and to give more power to change workflow to the end user. Industry software now allows us to a process data “see” – comes in, is processed, and is output as information. According to a Gartner survey, BPM was the number one efficiency gain (ahead of technology) for American businesses the last five years. BPM lets business users change, modify, and have views into business process. It replaces the manual, paper intensive government processes that exist today with automated workflows that business resources can modify. It automates the government processes of gathering data from citizens, processing, and outputting valuable information. BPM Partnerships A great example of collaboration is both the Department of Agriculture and the Department of Environmental Protection which will be interfacing with the Statewide geographic information systems (GIS). They are going to collaboratively define common functionality for their services that will reduce deployment time as well as share cost. The Department of Environmental Protection will be able to reuse most of the public facing portal created by the Department of Marine Resources. By completely documenting and then reusing rules created in the BPM system, we can more intelligently interact with citizens. Specifically, a user account at one agency can be used across the State and the State has a citizen-centric view of users. Cloud First Technologies: The State of Maine, like the U.S. Federal Government, is developing a “cloud first” strategy. The U.S. Federal Government cloud policy (Federal Risk and Authorization Management Program (FedRAMP): Federal Cloud Computing Strategy requires agencies to “The Administration’s default to cloud-based solutions whenever a secure, reliable and cost-effective cloud option exists however, the move to the cloud requires a dramatic shift in the way – Federal agencies buy IT from capital expenditures to operating expenditures. – A fundamental shift: Agencies get state of the art products and services when they need them, at lower, commodity-based prices. Government can redirect scarce resources to mission-critical efforts as opposed to managing IT.”
The State of Maine continues to use technology to enhance business processes and procedures. One tremendous efficiency gain we are introducing is Business Process Management. Over the past several years, the software industry has developed tools to improve workflow processes, transparency into processes, and to give more power to change workflow to the end user. Industry software now allows us to “see” a process – data comes in, is processed, and is output as information. According to a Gartner survey, BPM was the number one efficiency gain (ahead of technology) for American businesses the last five years. BPM lets business users change, modify, and have views into business process. It replaces the manual, paper intensive government processes that exist today with automated workflows that business resources can modify. It automates the government processes of gathering data from citizens, processing, and outputting valuable information. BPM Partnerships A great example of collaboration is both the Department of Agriculture and the Department of Environmental Protection which will be interfacing with the Statewide geographic information systems (GIS). They are going to collaboratively define common functionality for their services that will reduce deployment time as well as share cost. The Department of Environmental Protection will be able to reuse most of the public facing portal created by the Department of Marine Resources. By completely documenting and then reusing rules created in the BPM system, we can more intelligently interact with citizens. Specifically, a user account at one agency can be used across the State and the State has a citizen-centric view of users. Cloud First Technologies: The State of Maine, like the U.S. Federal Government, is developing a “cloud first” strategy. The U.S. Federal Government cloud policy (Federal Risk and Authorization Management Program (FedRAMP): “The Administration’s Federal Cloud Computing Strategy requires agencies to default to cloud-based solutions whenever a secure, reliable and cost-effective cloud option exists – however, the move to the cloud requires a dramatic shift in the way Federal agencies buy IT – from capital expenditures to operating expenditures. A fundamental shift: Agencies get state of the art products and services when they need them, at lower, commodity-based prices. Government can redirect scarce resources to mission-critical efforts as opposed to managing IT.”
2013OITAnnualReport.docx