Slide No Trainer Notes Discussions enable trainees to identify the various types of charges that can be incurred by guests. Trainers may wish to refer back to discussion on source documents and some of the examples that were used. At all times trainees should be aware of local examples of charges based on their own experience or as introduced by the trainer. Slide Slide No Trainer Notes Remind students that it is payments received during the occupancy stage that is discussed here. Other payments are dealt with elsewhere refer to the Trainee Manual. – Explore the types of source documentation, payment methods (highlight to the students that cash is notes and coins as well as all other forms of legal tender) and procedures to follow to record the payment in the guest accounting system. Slide Slide No Trainer Notes Source a number of charges and payments that are common to accommodation venues or from discussions with trainees and ask trainees to identify the source document, how the charge or payment will be processed and if it is a debit or credit. The table template provided on the slide can be a guide Slide No Trainer Discussion continued from previous slide.
Slide No Trainer Notes Discussions enable trainees to identify the various types of charges that can be incurred by guests. Trainers may wish to refer back to discussion on source documents and some of the examples that were used. At all times trainees should be aware of local examples of charges based on their own experience or as introduced by the trainer. Slide Slide No Trainer Notes Remind students that it is payments received during the occupancy stage that is discussed here. Other payments are dealt with elsewhere – refer to the Trainee Manual. Explore the types of source documentation, payment methods (highlight to the students that cash is notes and coins as well as all other forms of legal tender) and procedures to follow to record the payment in the guest accounting system. Slide Slide No Trainer Notes Source a number of charges and payments that are common to accommodation venues or from discussions with trainees and ask trainees to identify the source document, how the charge or payment will be processed and if it is a debit or credit. The table template provided on the slide can be a guide Slide No Trainer Discussion continued from previous slide.
TG_Maintain_guests_financial_records_refined.docx