Person Specification CATEGORY ESSENTIAL ADVANTAGEOUS Education/ Good standard of general Hold a certificate in General Advice Qualifications education from Citizens Advice Qualification in a debt and/or budgeting related field Experience of lone working Experience Working unsupervised and Previous work with people in a in accordance with debt related field In particular – prescribed practices and Universal Credit procedures. Effective working with external agencies. Providing client centered services. Job-related Budgetary skills Ability to effectively record skills and work. knowledge Knowledge of computer databases (these should and Microsoft excel Able to deliver be accurate reports demonstrable) to the senior management Experience of working with team. vulnerable individuals Analytical skills that enable post holder to seek solutions to problems. Ability to deal with the unexpected and to achieve within a flexible and responsive environment. Ability to prioritise workload in an ever changing environment Evidence of providing advice and guidance to people Interpersonal Presentation skills Excellent Skills communication skills, written and oral. Good listening skills. A team player. Personal Adaptable to changing priorities Patient and Attributes
Person Specification CATEGORY ESSENTIAL ADVANTAGEOUS Education/ Qualifications Good standard of general education Hold a certificate in General Advice from Citizens Advice Qualification in a debt and/or budgeting related field Experience of lone working Experience Working unsupervised and in accordance with prescribed practices and procedures. Effective working with external agencies. Providing client centered services. Previous work with people in a debt related field – In particular Universal Credit Job-related skills and knowledge (these should be demonstrable) Ability to effectively record work. Able to deliver accurate reports to the senior management team. Analytical skills that enable post holder to seek solutions to problems. Ability to deal with the unexpected and to achieve within a flexible and responsive environment. Ability to prioritise workload in an ever changing environment Evidence of providing advice and guidance to people Budgetary skills Knowledge of computer databases and Microsoft excel Experience of working with vulnerable individuals Interpersonal Skills Excellent communication skills, written and oral. Good listening skills. A team player. Presentation skills Personal Attributes Patient and Adaptable to changing priorities
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