Develop business case. Improved services for those with co-existing mental health and substance misuse issues No. Objective Action Led By Outcomes Timescale 5.5 Monitor use of ED for cases where both mental ED/Commissioner Services provided to all service 31.12.15 Committed to enhancing crisis / home health needs and intoxication and review to audit and report users regardless of presentation. treatment to a more integrated protocol for managing these cases to MHCCN approach with Substance Misuse Dual diagnosis protocol being services Ensure arrangements specified in Dual commissioners/ 31.12.15 utilised and complied with. providers/service Diagnosis protocol (Stoke) or other Staffs/County and Stoke-on- protocols/processes elsewhere are functioning to audit and Patient experience demonstrates Trent) to ensure needs are being met and people are report to MHCCN that the protocol is effective and no- not excluded from support in order to prevent a one had been excluded from crisis. services Commissioners to Drugs and alcohol services to identify mental COMPLETE working across the agencies health lead/champion to ensure MH issues are report back to with issues being addressed and NSMHCCN leads addressed and to support joint working across resolved. for service agencies.
Develop business case. Improved services for those with co-existing mental health and substance misuse issues No. Objective Action Led By Outcomes Timescale 5.5 Committed to enhancing crisis / home treatment to a more integrated approach with Substance Misuse services Staffs/County and Stoke-on- Trent) Monitor use of ED for cases where both mental health needs and intoxication and review protocol for managing these cases Ensure arrangements specified in Dual Diagnosis protocol (Stoke) or other protocols/processes elsewhere are functioning to ensure needs are being met and people are not excluded from support in order to prevent a crisis. Drugs and alcohol services to identify mental health lead/champion to ensure MH issues are addressed and to support joint working across agencies. ED/Commissioner to audit and report to MHCCN commissioners/ providers/service to audit and report to MHCCN Commissioners to report back to NSMHCCN leads for service Services provided to all service users regardless of presentation. Dual diagnosis protocol being utilised and complied with. Patient experience demonstrates that the protocol is effective and no- one had been excluded from services working across the agencies with issues being addressed and resolved. 31.12.15 31.12.15 COMPLETE
Staffordshire-Stoke-on-Trent-Crisis-Care-Concordat-action-plan-REVISED-October.docx