Competency Standard ACCESS AND RETRIEVE COMPUTER-BASED DATA 25 hours UNIT TITLE: NOMINAL HOURS: UNIT NUMBER: D1.HRS.CL1.01; D1.HOT.CL1.06; D2.TCC.CL1.10 UNIT DESCRIPTOR: This unit deals with the skills and knowledge required to access and retrieve computer-based data in the hotel and travel industries workplace context. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Open file Unit Variables Turn on/access computer system correctly The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the Select or load appropriate software unit as a whole and facilitates holistic assessment. Identify and open correct file This unit applies to accessing and retrieving data within the labour divisions Element 2: Access computer-based data of the hotel and travel industries and may include: Use computer features to access a range of Front Office data or information Housekeeping Retrieve data using prescribed systems, Food and Beverage sequences and appropriate keyboard techniques Travel Agencies Access data stored on a variety of data Tour Operation storage mediums, private computer networks Computer system will vary depending on the enterprise, and may include: and the Internet Windows Use searches and queries to find desired Information Mac Portable computers Element 3: Retrieve computer-based data Stand-alone computers
Competency Standard UNIT TITLE: ACCESS AND RETRIEVE COMPUTER-BASED DATA NOMINAL HOURS: 25 hours UNIT NUMBER: D1.HRS.CL1.01; D1.HOT.CL1.06; D2.TCC.CL1.10 UNIT DESCRIPTOR: This unit deals with the skills and knowledge required to access and retrieve computer-based data in the hotel and travel industries workplace context. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Open file Turn on/access computer system correctly Select or load appropriate software Identify and open correct file Element 2: Access computer-based data Use computer features to access a range of data or information Retrieve data using prescribed systems, sequences and appropriate keyboard techniques Access data stored on a variety of data storage mediums, private computer networks and the Internet Use searches and queries to find desired Information Element 3: Retrieve computer-based data Unit Variables The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. This unit applies to accessing and retrieving data within the labour divisions of the hotel and travel industries and may include: Front Office Housekeeping Food and Beverage Travel Agencies Tour Operation Computer system will vary depending on the enterprise, and may include: Windows Mac Portable computers Stand-alone computers
TG_Access_retrieve_computer_based_data_refined.docx