enhancing awareness of the matrix of policy elements policy framework and determine a ‘best of Does the organisation have breed’ from those sound recruitment reviewed (request any processes to identify any specific information here prior history of absenteeism from Shared Service in previous employment? Management Office Conduct consultations with staff regarding awareness of the organisation’s policies. Conduct walkthroughs to validate our understanding of this. Data capture Does the organisation have Collate listing of data sufficient processes for captured from each audit ensuring the absence client and compare for management data is consistency. Create a captured matrix of data captured Does the organisation have and determine a ‘best of sufficient processes for breed’ from those ensuring the absence reviewed. management data is Consult with the accurate and complete organisation and document Does the organisation an understanding of how capture the right data is captured information? (completeness and accuracy). Conduct walkthroughs to validate our understanding of this. Efficiency IT systems Does the organisation use IT Determine how each audit systems effectively to assist client uses IT in absence in absence management (eg management and compare data capture, reporting, for consistency. Create a exception reporting, matrix and determine a monitoring)? ‘best of breed’ approach from those reviewed. Efficiency Preventative Does the organisation Determine how each audit awareness and generate sufficient client creates awareness in staff support awareness of preventative preventative absence
enhancing awareness of the policy framework Does the organisation have sound recruitment processes to identify any prior history of absenteeism in previous employment? matrix of policy elements and determine a ‘best of breed’ from those reviewed (request any specific information here from Shared Service Management Office Conduct consultations with staff regarding awareness of the organisation’s policies. Conduct walkthroughs to validate our understanding of this. Data capture Does the organisation have sufficient processes for ensuring the absence management data is captured Does the organisation have sufficient processes for ensuring the absence management data is accurate and complete Does the organisation capture the right information? Collate listing of data captured from each audit client and compare for consistency. Create a matrix of data captured and determine a ‘best of breed’ from those reviewed. Consult with the organisation and document an understanding of how data is captured (completeness and accuracy). Conduct walkthroughs to validate our understanding of this. Efficiency IT systems Does the organisation use IT systems effectively to assist in absence management (eg data capture, reporting, exception reporting, monitoring)? Determine how each audit client uses IT in absence management and compare for consistency. Create a matrix and determine a ‘best of breed’ approach from those reviewed. Efficiency Preventative awareness and staff support Does the organisation generate sufficient awareness of preventative Determine how each audit client creates awareness in preventative absence
TAO15-Absenteeism-APM.docx