as an extra acoustic layer for that wall and for the glass entry door (to reduce noise transfer from events in the OSC lobby). With this, satisfaction indicators should remain high and even increase. Action Plan Program Goal Action Item Resources Needed Person(s) Timeline Indicator of PLO Status & Campus Responsible Improvement impacted Strategic Priority or Goal Construction of sound booth or installation of Student comments on Soundproof/sound acoustic that will dampen Esther Miller / survey will be reduced KCC Goals 1, 2, 3, 5 dampening proctor station activities at the proctor Maintenance / Fall 2015 and question on PLO 2 & 3 TC1a - TC4a) area1 station while still allowing Carpentry? atmosphere will increase clear view of the testing to 99% area Student comments on 55% done (wall survey will be reduced KCC Goals 1, 2 Reduce noise from Esther Miller / behind proctor Acoustic panels Spring 2016 and question on PLO 2 TC1a & TC2a neighboring offices/hallway Maintenance needs to be atmosphere will increase treated)2 to 99% Faculty survey scores for KCC Goal 2 Provide alternate test drop Esther Miller / Summer Lockable drop box hours will be higher than PLO 1 50% done3 TC2b site/method for after hours Others 40% satisfaction rate. Have some sort of assistance KCC Goal 2 Esther Miller / Improved safety of staff or panic button in case of Alert/panic button Spring 2015 PLO 1, 3 TC2c Pat Watase? and users emergency.4 Decreased number of reading proctoring Purchase specialized text sessions by DSO KCC 1, 2 NaturalReader Platinum reading software and OCR Esther Miller Spring 2014 Counselor; use of PLO 1 Done, S14 TC1a, TC2a-b Version software software in TC by student with accommodations Improve access to more Esther Miller / KCC Goals 1, 3, 5 Pursue CLEP and DSST test potential students- New computer stations Computer Fall 2013 PLO 1, 2 Done, F13 TC1b & TC3b site partnerships Administered tests Services increase from 4000. Student comments on Reduce noise transmitted survey will be reduced KCC Goals 1, 2 through door between Quiet Door installation kit Maintenance Fall 2012 and question on PLO 2, 3 Done, AY 2014 TC1a & TC2a Student Counseling & atmosphere will increase Advising and Test Center above 4.9%
as an extra acoustic layer for that wall and for the glass entry door (to reduce noise transfer from events in the OSC lobby). With this, satisfaction indicators should remain high and even increase. Action Plan Program Goal & Campus Strategic Priority or Goal Action Item Resources Needed Person(s) Responsible Timeline Indicator of Improvement PLO impacted Status KCC Goals 1, 2, 3, 5 TC1a - TC4a) Soundproof/sound dampening proctor station area1 Construction of sound booth or installation of acoustic that will dampen activities at the proctor station while still allowing clear view of the testing area Esther Miller / Maintenance / Carpentry? Fall 2015 Student comments on survey will be reduced and question on atmosphere will increase to 99% PLO 2 & 3 KCC Goals 1, 2 TC1a & TC2a Reduce noise from neighboring offices/hallway Acoustic panels Esther Miller / Maintenance Spring 2016 Student comments on survey will be reduced and question on atmosphere will increase to 99% PLO 2 55% done (wall behind proctor needs to be treated)2 KCC Goal 2 TC2b Provide alternate test drop site/method for after hours Lockable drop box Esther Miller / Others Summer Faculty survey scores for hours will be higher than 40% satisfaction rate. PLO 1 50% done3 KCC Goal 2 TC2c Have some sort of assistance or panic button in case of emergency.4 Alert/panic button Esther Miller / Pat Watase? Spring 2015 Improved safety of staff and users PLO 1, 3 KCC 1, 2 TC1a, TC2a-b Purchase specialized text reading software and OCR software NaturalReader Platinum Version Esther Miller Spring 2014 Decreased number of reading proctoring sessions by DSO Counselor; use of software in TC by student with accommodations PLO 1 Done, S14 KCC Goals 1, 3, 5 TC1b & TC3b Pursue CLEP and DSST test site partnerships New computer stations Esther Miller / Computer Services Fall 2013 Improve access to more potential students- Administered tests increase from 4000. PLO 1, 2 Done, F13 KCC Goals 1, 2 TC1a & TC2a Reduce noise transmitted through door between Student Counseling & Advising and Test Center Quiet Door installation kit Maintenance Fall 2012 Student comments on survey will be reduced and question on atmosphere will increase above 4.9% PLO 2, 3 Done, AY 2014
TestCtrAPRU2014.docx