#16, 18, 19, 25 3. Establish and consistently use clear metrics to evaluate and strengthen the Department’s programs, activities and services. Responsible Objective (KPM) Action KPI Due Date Q1 Q2 Q3 Q4 Party Target Develop and implement a Track district-specific Continuous quarterly Improvement Initiative to continuous Identify, prioritize identify processes in need of improvement and implement improvement that will result projects Minimum District continuous in standardized efficient including TBD one per 2 1 Director improvement processes, cost savings, quantifying quarter projects. and/or better internal and external customer in time to experience, while operating process, cost a leaner organization. savings, etc. 5. Empower employees to solve problems through innovation and efficiency. #18, 19, 20, 25,27, 28, 29 Responsible Objective (KPM) Action KPI Due Date Q1 Q2 Q3 Q4 Party Target Create a professional development Identify mission critical Within 30 culture by training opportunities Pending days of Percent of trainings District 8%, 18%, providing training, for inclusion in the FY FY 15-16 the end of completed Director 3 out of 38 7 out of 38 communicating 16-17 Employee Q4 results each tools and Development Plan quarter measuring success.
3. Establish and consistently use clear metrics to evaluate and strengthen the Department’s programs, activities and services. #16, 18, 19, 25 Objective (KPM) Action KPI Responsible Party Due Date Q1 Q2 Q3 Q4 Identify, prioritize and implement continuous improvement projects. Develop and implement a district-specific Continuous Improvement Initiative to identify processes in need of improvement that will result in standardized efficient processes, cost savings, and/or better internal and external customer experience, while operating a leaner organization. Track quarterly continuous improvement projects including quantifying in time to process, cost savings, etc. District Director TBD Minimum one per quarter 2 1 5. Empower employees to solve problems through innovation and efficiency. #18, 19, 20, 25,27, 28, 29 Objective (KPM) Action KPI Responsible Party Due Date Q1 Q2 Q3 Q4 Create a professional development culture by providing training, communicating tools and measuring success. Identify mission critical training opportunities for inclusion in the FY 16-17 Employee Development Plan Percent of trainings completed District Director Pending FY 15-16 Q4 results Within 30 days of the end of each quarter 8%, 3 out of 38 18%, 7 out of 38 Target Target
SWD%20Business%20Plan%20FY%2016-17%20508.docx