consideration schedule in schedule in commissioning Contracting of the place for place for plans taking into of services, contracts reviewing reviewing account service and the within a contracts. contracts. performance locality. and quality data. performance management There is some Data and of these, is There is little consideration quality There are clear informed by consideration of data and information is agreements quality of outcomes in used well in about the use of improvement performance the developing the data within information or quality data commissioning commissioning contracts and during the cycle, but and on-going commissioning there are contracts, performance cycle. problems in however there management of accessing the is still some these. Providers do full range of development not have good data and to do in terms There are systems in quality of the systems in place place to improvement collection and in providers to collate and (QI) reporting of collate this data report the information data to and it is quality data that is needed. support this. routinely and required to comprehensively enable This is in part There are good provided to effective due to a lack relationships commissioners. management of systems between the of the within the commissioners There are contract. providers to and providers, systems in place enable but there are within
Contracting of services, and the performance management of these, is informed by quality improvement information consideration of the contracts within a locality. There is little consideration of performance or quality data during the commissioning cycle. Providers do not have good systems in place to collate and report the quality data required to enable effective management of the contract. schedule in place for reviewing contracts. There is some consideration of data and outcomes in the commissioning cycle, but there are problems in accessing the full range of data and quality improvement (QI) information that is needed. This is in part due to a lack of systems within the providers to enable schedule in place for reviewing contracts. Data and quality information is used well in developing the commissioning and contracts, however there is still some development to do in terms of the collection and reporting of data to support this. There are good relationships between the commissioners and providers, but there are commissioning plans taking into account service performance and quality data. There are clear agreements about the use of data within contracts and on-going performance management of these. There are systems in place in providers to collate this data and it is routinely and comprehensively provided to commissioners. There are systems in place within
THRIVE-Assessment-Tool-Macro-only.docx