2.3 Ask questions from appropriate people to gain Internal customers may include: additional information and/or to clarify understanding Colleagues working in another department 2.4 Read and interpret relevant details from instructions, Team members directions and/or diagrams for application to Supervisor or managers. particular jobs External customers may include: Element 3: Receive and respond to basic instructions and directions Suppliers 3.1 Receive, clarify and assess requirements of People who buy the goods and services the enterprise sells. instructions and/or directions in accordance with Procedures may relate to: organisational policies and procedures Hazard policies and procedures 3.2 Question and confirm assignment instructions Emergency, fire and accident procedures and/or directions if necessary Personal safety procedures 3.3 Comply with directions and or instructions within Procedures for the use of personal protective clothing and equipment designated timelines Use of motor vehicles 3.4 Obtain feedback after instructions and/or directions Resolution procedures have been complied with Job procedures and work instructions. Instructions, directions and/or diagrams may include: Work instructions Directions on how to use equipment safely Directions on how to complete a task safely Diagrams that show safe working procedures Policies and procedures Manuals.
2.3 Ask questions from appropriate people to gain additional information and/or to clarify understanding 2.4 Read and interpret relevant details from instructions, directions and/or diagrams for application to particular jobs Element 3: Receive and respond to basic instructions and directions 3.1 Receive, clarify and assess requirements of instructions and/or directions in accordance with organisational policies and procedures 3.2 Question and confirm assignment instructions and/or directions if necessary 3.3 Comply with directions and or instructions within designated timelines 3.4 Obtain feedback after instructions and/or directions have been complied with Internal customers may include: Colleagues working in another department Team members Supervisor or managers. External customers may include: Suppliers People who buy the goods and services the enterprise sells. Procedures may relate to: Hazard policies and procedures Emergency, fire and accident procedures Personal safety procedures Procedures for the use of personal protective clothing and equipment Use of motor vehicles Resolution procedures Job procedures and work instructions. Instructions, directions and/or diagrams may include: Work instructions Directions on how to use equipment safely Directions on how to complete a task safely Diagrams that show safe working procedures Policies and procedures Manuals.
TG_Read_&_interpret_basic_instructions_refined.docx