waiting time targets are being achieved and exceeded however work still to be done on slight shortfall of recovery rates 25 Engagement of an From March CCG Improved GP awareness, evidence and Recruitment for a short Recruitment drive to secure additional GP Mental 2015 response to patients with mental health period achieved another GP MH lead is Health Lead within needs at risk of crises/relapses however GP moved underway Bexley out of the Borough Recovery and staying well / preventing future crisis No. Action Timescale Led By Outcomes Actions to Date Follow up RAG Joint planning for prevention of crises 26 Information regarding From April 2015 CCG Engage with service users to raise their Following MH service Engagement with Carers the Mental Health LBB awareness of or alternative re-design and (independent Carers Support Advocacy service and Oxleas NHS FT services, increasing their choices and consultation with Worker) will continue to be the Carers Groups to improving their knowledge of their carers, continued monitored and ensure that be widely distributed rights positive promotion Carers access information across all patient Cope with a crisis at home without continues readily facing and teams involving emergency services and escalating Carers respond in a calm way with support to help reduce the stress for the service user 27 Monitoring of the From Dec 2014 CCG Appropriate number of short term crisis Service has been Update and demand to be crisis rehabilitation MCCH beds available to meet demand accessed appropriately reviewed at year end 2015/16 service at Chapel Hill Rapid turnaround of patients to return during 2015/16 (YTD) and outcomes incorporated to evaluate demand to the community further into commissioning plans for and planning for Reduction of patients presenting at A&E 16/17 as needed to meet the 2015/16 to ensure Reduction in admissions and maximise demand for crisis beds and capacity use of community resources respite. 28 Promote and extend From April 2015 CCG All known service users will have a Review to be To be confirmed following the use of Advance LBB future crisis plan that lessens the undertaken at year end year end review. Care Plans, Crisis Plans All Providers likelihood of a repeat crisis and ensures 2015/16.
waiting time targets are being achieved and exceeded however work still to be done on slight shortfall of recovery rates 25 Engagement of an additional GP Mental Health Lead within Bexley From March 2015 CCG Improved GP awareness, evidence and response to patients with mental health needs at risk of crises/relapses Recruitment for a short period achieved however GP moved out of the Borough Recruitment drive to secure another GP MH lead is underway Recovery and staying well / preventing future crisis No. Action Timescale Led By Outcomes Actions to Date Follow up RAG Joint planning for prevention of crises 26 Information regarding the Mental Health Advocacy service and the Carers Groups to be widely distributed across all patient facing and teams From April 2015 CCG LBB Oxleas NHS FT Engage with service users to raise their awareness of or alternative services, increasing their choices and improving their knowledge of their rights Cope with a crisis at home without involving emergency services and escalating Carers respond in a calm way with support to help reduce the stress for the service user Following MH service re-design and consultation with carers, continued positive promotion continues Engagement with Carers (independent Carers Support Worker) will continue to be monitored and ensure that Carers access information readily 27 Monitoring of the crisis rehabilitation service at Chapel Hill to evaluate demand and planning for 2015/16 to ensure capacity From Dec 2014 CCG MCCH Appropriate number of short term crisis beds available to meet demand Rapid turnaround of patients to return to the community Reduction of patients presenting at A&E Reduction in admissions and maximise use of community resources Service has been accessed appropriately during 2015/16 (YTD) further Update and demand to be reviewed at year end 2015/16 and outcomes incorporated into commissioning plans for 16/17 as needed to meet the demand for crisis beds and respite. 28 Promote and extend the use of Advance Care Plans, Crisis Plans From April 2015 CCG LBB All Providers All known service users will have a future crisis plan that lessens the likelihood of a repeat crisis and ensures Review to be undertaken at year end 2015/16. To be confirmed following year end review.
2014-2016-Bexley-MH-Crisis-Care-Action-Plan-October-2015-Update.docx