Ability to remove Inactive users (staff whose profiles have been deactivated) can be removed from inactive users the My Aged Care portals. from view – From the ‘Staff administration’ page (Organisation administration page in the assessor and assessor portal), select the name of the staff member whose profile you want to provider portals remove. Note, the staff member must be ‘Inactive’ before you can remove it permanently. Then select ‘Remove’. A confirmation box will appear asking you to confirm that you want to remove this staff member. Improving access to information through My Aged Care What? Why? Ability to view and Assessors and service providers can view and add additional types of notes create notes about clients in the My Aged Care portals. Assessors can also view and add these about clients notes in the myAssessor app. and provider portals Who can add different note types? Assessors can add Client story, Sensitive notes, Preference, Observations and Other Service providers can add Observations and Other Clients can add Other. Who can view different note types? Other and Client Story are displayed to the client, assessors and service providers Observations are displayed to assessors and service providers Preferences are displayed to assessors Sensitive notes are only displayed to assessors (RAS and ACATs). Please note, My Aged Care contact centre staff can add and view all note types. To add and view Client notes, assessors navigate to the Notes tab from the client record (shown below); service providers also navigate to the Notes tab from the client record. From the Notes tabs, assessors and service providers can view notes about the client, and can select to ‘Add a note’.
Ability to remove inactive users from view – assessor and provider portals Inactive users (staff whose profiles have been deactivated) can be removed from the My Aged Care portals. From the ‘Staff administration’ page (Organisation administration page in the assessor portal), select the name of the staff member whose profile you want to remove. Note, the staff member must be ‘Inactive’ before you can remove it permanently. Then select ‘Remove’. A confirmation box will appear asking you to confirm that you want to remove this staff member. Improving access to information through My Aged Care What? Why? Ability to view and create notes about clients and provider portals Assessors and service providers can view and add additional types of notes about clients in the My Aged Care portals. Assessors can also view and add these notes in the myAssessor app. Who can add different note types? Assessors can add Client story, Sensitive notes, Preference, Observations and Other Service providers can add Observations and Other Clients can add Other. Who can view different note types? Other and Client Story are displayed to the client, assessors and service providers Observations are displayed to assessors and service providers Preferences are displayed to assessors Sensitive notes are only displayed to assessors (RAS and ACATs). Please note, My Aged Care contact centre staff can add and view all note types. To add and view Client notes, assessors navigate to the Notes tab from the client record (shown below); service providers also navigate to the Notes tab from the client record. From the Notes tabs, assessors and service providers can view notes about the client, and can select to ‘Add a note’.
summary_of_my_aged_care_changes_-_7_december_2015_0.docx