Timescale Performance Indicator and Key Inequalities Lead Action Measure Description of Identified and Source Responsibility Monitoring Outcome/Impact (For Output Arrangements S75 Groups) Regionally Agreed Actions: These will be developed collaboratively and implemented locally Local WHSCT Actions Action 8 Review of uptake of High level analysis and Increased uptake of On-going over Human Resources Improved uptake of Family Friendly policies. monitoring of uptake of Family Family Friendly lifespan of the Directorate: Family Friendly Policies To be better informed of Friendly polices including policies. plan Assistant Director by Trust staff uptake of Family Friendly community background taken policies across the S75 from updated HRPTS and Increased awareness Monitor via: To support improvements categories. Equal Opportunities data. by managers of the survey in the number of application of Family results availing of Family Friendly Analysis of issues arising from Friendly policies. HRPTs policies. staff as a result of applications information for flexible working having Increase in staff Source: Internal been declined. awareness of the Assessment/ WHSCT policies identify – Workforce Strategy Review of Family Friendly through staff survey 2016-2021 policies to include support for results. staff as part of working longer strategy. Action 9 Promote the Trust Improved service through the Increased service. On-going over Patient Client complaints processes. active and effective Awareness of issues lifespan of the Experience – Supporting feedback Work with service users involvement of Trust staff in with services plan Primary Care and comments and complaints and staff to support partnership with service users, Older Peoples improvements in capturing carers and the public in Feedback Directorate Source: WHSCT local issues/data. improving services. including via Pre consultation event 10,000 voices on DAP/EAP project Medical Directorate
Key Inequalities Identified and Source Action Measure Performance Indicator Timescale and Description of Monitoring Arrangements Lead Responsibility Output Outcome/Impact (For S75 Groups) Regionally Agreed Actions: These will be developed collaboratively and implemented locally Local WHSCT Actions Action 8 Improved uptake of Family Friendly Policies by Trust staff To support improvements in the number of availing of Family Friendly policies. Source: Internal Assessment/ WHSCT Workforce Strategy 2016-2021 Review of uptake of Family Friendly policies. To be better informed of uptake of Family Friendly policies across the S75 categories. High level analysis and monitoring of uptake of Family Friendly polices including community background taken from updated HRPTS and Equal Opportunities data. Analysis of issues arising from staff as a result of applications for flexible working having been declined. Review of Family Friendly policies to include support for staff as part of working longer strategy. Increased uptake of Family Friendly policies. Increased awareness by managers of the application of Family Friendly policies. Increase in staff awareness of the policies – identify through staff survey results. On-going over lifespan of the plan Monitor via: survey results HRPTs information Human Resources Directorate: Assistant Director Action 9 Supporting feedback comments and complaints Source: WHSCT local Pre consultation event on DAP/EAP Promote the Trust complaints processes. Work with service users and staff to support improvements in capturing issues/data. Improved service through the active and effective involvement of Trust staff in partnership with service users, carers and the public in improving services. Increased service. Awareness of issues with services On-going over lifespan of the plan Feedback including via 10,000 voices project Patient Client Experience – Primary Care and Older Peoples Directorate Medical Directorate
tb.3.8.17.whsct-local-actions-2017-2022.docx