Open minded Organized Effective communicator 2.2 Develop a strategy and means of Skills: Lead, influence and motivate engaging with each stakeholder stakeholders to action Analyze and evaluate key person(s) within each stakeholder group Describe, select effective stakeholder Understand leverage points of action engagement techniques. Select appropriate organizational planning techniques and strategies appropriate for each Demonstration of stakeholder stakeholder engagement = video…etc Access, engage and include stakeholders influencers and trusted advisors in dialogue Knowledge: Describe industry issues and stakeholders Describe effective techniques for engaging stakeholders Online and offline stakeholder engagement tools, techniques, resources Attributes: Collaborative Listener Open minded Empathetic 2.3 Implement and institutionalize Skills: Develop and execute a clear, concise procedures for engaging and Manage projects procedural document that outlines communicating with internal Conduct action planning with stakeholders engagement and communications with stakeholders (e.g. senior Apply appropriate engagement methods for internal stakeholder’s. management, functional leads, line varied groups employees) Deliver feedback on effectiveness Develop metrics for determining effectiveness of engagement Submit example procedures. Ability to Build effective stakeholder teams craft or edit an existing procedure. Knowledge: Familiarity with variety of tools and techniques for Select appropriate metrics for engagement of groups engagement. Describe organizational structure and communication techniques Attributes: Authenticity Collaborative Empathetic 2.4 Implement procedures for Skills: Recognize leadership styles, influencers engaging and communicating with Facilitate conversations and meetings and power circles of stakeholders external stakeholders (e.g. suppliers, Build consensus among diverse groups industry partners, NGO’s community Develop and execute a clear, concise Identify each stakeholder’s motivations, needs members) procedural document that outlines and history engagement and communications with Conduct community impacts assessments external stakeholder’s. Knowledge: Recognizes cultural differences versus Understand multiculturalism and diversity substantive differences. Understand nuances of working with various stakeholder groups
Open minded Organized Effective communicator 2.2 Develop a strategy and means of engaging with each stakeholder Skills: Analyze and evaluate key person(s) within each stakeholder group Understand leverage points of action Select appropriate organizational planning techniques and strategies appropriate for each stakeholder Access, engage and include stakeholders influencers and trusted advisors in dialogue Knowledge: Describe industry issues and stakeholders Describe effective techniques for engaging stakeholders Online and offline stakeholder engagement tools, techniques, resources Attributes: Collaborative Listener Open minded Empathetic Lead, influence and motivate stakeholders to action Describe, select effective stakeholder engagement techniques. Demonstration of stakeholder engagement = video…etc 2.3 Implement and institutionalize procedures for engaging and communicating with internal stakeholders (e.g. senior management, functional leads, line employees) Skills: Manage projects Conduct action planning with stakeholders Apply appropriate engagement methods for varied groups Deliver feedback on effectiveness Develop metrics for determining effectiveness of engagement Build effective stakeholder teams Knowledge: Familiarity with variety of tools and techniques for engagement of groups Describe organizational structure and communication techniques Attributes: Authenticity Collaborative Empathetic Develop and execute a clear, concise procedural document that outlines engagement and communications with internal stakeholder’s. Submit example procedures. Ability to craft or edit an existing procedure. Select appropriate metrics for engagement. 2.4 Implement procedures for engaging and communicating with external stakeholders (e.g. suppliers, industry partners, NGO’s community members) Skills: Facilitate conversations and meetings Build consensus among diverse groups Identify each stakeholder’s motivations, needs and history Conduct community impacts assessments Knowledge: Understand multiculturalism and diversity Understand nuances of working with various stakeholder groups Recognize leadership styles, influencers and power circles of stakeholders Develop and execute a clear, concise procedural document that outlines engagement and communications with external stakeholder’s. Recognizes cultural differences versus substantive differences.
Sust_Practitioner_BoK_Rev_3__12_10_13.docx