The size of the operation The structure of the business and the different roles within it Where the item was found Whether the item is to be returned to a guest/customer who is on the premises Whether the item needs to be forwarded locally, nationally or internationally Special arrangements/requests made by the owner for example, insisting the item is – air-freighted to them. with this responsibility can therefore range from management/owner-level through to basic operational staff, and include: Housekeeping staff Floor Supervisors are commonly involved in this task – Concierge the Desk’ at the venue musty always be notified about items – ‘Information that have been found in a hotel as many guests make this desk their first pointy of contact/enquiry
The size of the operation The structure of the business and the different roles within it Where the item was found Whether the item is to be returned to a guest/customer who is on the premises Whether the item needs to be forwarded locally, nationally or internationally Special arrangements/requests made by the owner – for example, insisting the item is air-freighted to them. with this responsibility can therefore range from management/owner-level through to basic operational staff, and include: Housekeeping staff – Floor Supervisors are commonly involved in this task Concierge – the ‘Information Desk’ at the venue musty always be notified about items that have been found in a hotel as many guests make this desk their first pointy of contact/enquiry
TM_Provide_lost_&_found%20_refined.docx