Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Communication (Written) Application/Test Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand. Teamwork and Motivation Application/Interview Can demonstrate the ability to delegate work to others and/or help to build co-operation to deliver team results. Liaison and Networking Application/Interview Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Service Delivery Application/Interview Has knowledge and understanding of non-medical support services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory. Planning and Organisation Application/Interview Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources. Initiative and Problem Solving Application/Interview Can demonstrate the ability to use initiative to recognise problems and offer solutions. Analysis/Reporting Application/Interview Can demonstrate the ability to identify and use a range of data, with the ability to combine various data types to produce reports and perform basic analysis.
Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Communication (Written) Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand. Application/Test Teamwork and Motivation Can demonstrate the ability to delegate work to others and/or help to build co-operation to deliver team results. Application/Interview Liaison and Networking Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Application/Interview Service Delivery Has knowledge and understanding of non-medical support services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory. Application/Interview Planning and Organisation Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources. Application/Interview Initiative and Problem Solving Can demonstrate the ability to use initiative to recognise problems and offer solutions. Application/Interview Analysis/Reporting Can demonstrate the ability to identify and use a range of data, with the ability to combine various data types to produce reports and perform basic analysis. Application/Interview
SS0034%20Support%20Worker%20Coordinator%20Band%205_JD.docx