This division had three teams focussed STRATEGY AND INNOVATION on the following: The Strategy and Innovation division had a Operations and litigation business focus, providing research, strategic policy advice and support, operational policy made administrative decisions on and data analysis to support applications for accreditation or driving decision-making. instructor authority, and took disciplinary action against industry participants It provided specialist economic advice and led made decisions to cancel or strategic policy considerations for the TSC with suspend (including on an interim, a focus on regulatory reform and market analysis. urgent basis) The division delivered business intelligence and the accreditations of industry data analysis relating to the commercial passenger participants in to protect the vehicle industry for the whole organisation and public undertook environmental scanning to monitor future managed and represented the TSC in all changes VCAT and Supreme Court litigation in the operating environment. provided general, operational and reform- related legal advice CORPORATE SERVICES managed requests relating to the The Corporate Services division provided support Public Register of industry and advice to drive organisational efficiency, participants. with a focus on improving systems, processes and governance. Corporate and governance provided in-house legal services to all divisions It did this by providing assistance in the areas of financial management, risk and business managed the TSC’s compliance continuity management, corporate planning, with privacy legislation business planning and reporting, made administrative decisions on procurement internal review applications and contracts, IT services, and records performed the TSC’s functions under management and workplace services. Freedom of Information legislation The division was also responsible for audit provided contract and commercial assurance and provided the secretariat function drafting, advice and negotiation for the Audit and Risk Management Committee. services provided general legal advice. LEGAL AND REGULATORY SERVICES Prosecutions The Legal and Regulatory Services division provided the TSC with support and services in a prosecuted for fraud and other range offences against taxi and hire car of necessary for the TSC to properly deliver legislation on its functions as a statutory authority with and regulations a Board of Commissioners. The division provided managed applications for the secretariat function for the TSC Commission review of infringement meetings and worked closely with DEDJTR notices issued by on the development of legislation. Compliance Services. TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 45
STRATEGY AND INNOVATION The Strategy and Innovation division had a business focus, providing research, strategic policy advice and support, operational policy and data analysis to support decision-making. It provided specialist economic advice and led strategic policy considerations for the TSC with a focus on regulatory reform and market analysis. The division delivered business intelligence and data analysis relating to the commercial passenger vehicle industry for the whole organisation and undertook environmental scanning to monitor future changes in the operating environment. CORPORATE SERVICES The Corporate Services division provided support and advice to drive organisational efficiency, with a focus on improving systems, processes and governance. It did this by providing assistance in the areas of financial management, risk and business continuity management, corporate planning, business planning and reporting, procurement and contracts, IT services, and records management and workplace services. The division was also responsible for audit assurance and provided the secretariat function for the Audit and Risk Management Committee. LEGAL AND REGULATORY SERVICES The Legal and Regulatory Services division provided the TSC with support and services in a range of necessary for the TSC to properly deliver on its functions as a statutory authority with a Board of Commissioners. The division provided the secretariat function for the TSC Commission meetings and worked closely with DEDJTR on the development of legislation. This division had three teams focussed on the following: Operations and litigation made administrative decisions on applications for accreditation or driving instructor authority, and took disciplinary action against industry participants made decisions to cancel or suspend (including on an interim, urgent basis) the accreditations of industry participants in to protect the public managed and represented the TSC in all VCAT and Supreme Court litigation provided general, operational and reform- related legal advice managed requests relating to the Public Register of industry participants. Corporate and governance provided in-house legal services to all divisions managed the TSC’s compliance with privacy legislation made administrative decisions on internal review applications performed the TSC’s functions under Freedom of Information legislation provided contract and commercial drafting, advice and negotiation services provided general legal advice. Prosecutions prosecuted for fraud and other offences against taxi and hire car legislation and regulations managed applications for review of infringement notices issued by Compliance Services. TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 45
Taxi-Services-Commission-Annual-Report-2016-17.DOCX