Medium Some of the functions / modules of the 4 hours 2 working days 5 working days solution are disabled, but this does not prevent the overall functioning of the solution. Low that is of nature and 8 hours -- 8 working days “cosmetic” does not disrupt the functioning of the solution and its functionalities. The Consultant shall propose and enable an issue tracking system for submitting and reporting errors, following the progress of resolving the errors and requirements, and also keeping records of each error and request. All corrections made after the final acceptance of the solution and during the warranty and post warranty period must be documented by the Consultant and, when and if relevant, the new source code must be submitted to the Client. III.16. Documentation of the solution The Consultant shall deliver the solution together with complete and comprehensive technical documentation that will allow changing the functionality of services independently, as well as, integration with other software and solutions, with no intervention by the Consultant. The detailed technical documentation to be provided by the Consultant comprises: Project plans Monthly progress reports, summarizing: (i) results accomplished during the prior period; (ii) cumulative deviations to date from schedule of progress milestones as specified in the Agreed and Finalized Project Plan; (iii) corrective actions to be taken to return to planned schedule of progress; proposed revisions to planned schedule; (iv) other issues and outstanding problems; proposed actions to be taken; (v) resources that the Consultant expects to be provided by the Client and/or actions to be taken by the Client in the next reporting period; (vi) other issues or potential problems the Consultant foresees that could impact on the project progress and/or effectiveness. Software requirements specification, which will result from the analysis phase; Requirement specification documents for each institution Descriptions of services approved Report on the conducted analysis in the institutions Individual instructions for all processes and procedures for uninterrupted functioning of the solution in all circumstances; Detailed technical specification for the entire solution; Documentation describing the disaster recovery plan; the plan must include all and procedures to be taken in such cases in order to bring the system to regular functioning in the shortest timeframe. Instructions in electronic format on web services and on embedding the web clients in existing or new information system;
Medium Some of the functions / modules of the solution are disabled, but this does not prevent the overall functioning of the solution. 4 hours 2 working days 5 working days Low that is of “cosmetic” nature and does not disrupt the functioning of the solution and its functionalities. 8 hours -- 8 working days The Consultant shall propose and enable an issue tracking system for submitting and reporting errors, following the progress of resolving the errors and requirements, and also keeping records of each error and request. All corrections made after the final acceptance of the solution and during the warranty and post warranty period must be documented by the Consultant and, when and if relevant, the new source code must be submitted to the Client. III.16. Documentation of the solution The Consultant shall deliver the solution together with complete and comprehensive technical documentation that will allow changing the functionality of services independently, as well as, integration with other software and solutions, with no intervention by the Consultant. The detailed technical documentation to be provided by the Consultant comprises: Project plans Monthly progress reports, summarizing: (i) results accomplished during the prior period; (ii) cumulative deviations to date from schedule of progress milestones as specified in the Agreed and Finalized Project Plan; (iii) corrective actions to be taken to return to planned schedule of progress; proposed revisions to planned schedule; (iv) other issues and outstanding problems; proposed actions to be taken; (v) resources that the Consultant expects to be provided by the Client and/or actions to be taken by the Client in the next reporting period; (vi) other issues or potential problems the Consultant foresees that could impact on the project progress and/or effectiveness. Software requirements specification, which will result from the analysis phase; Requirement specification documents for each institution Descriptions of services approved Report on the conducted analysis in the institutions Individual instructions for all processes and procedures for uninterrupted functioning of the solution in all circumstances; Detailed technical specification for the entire solution; Documentation describing the disaster recovery plan; the plan must include all and procedures to be taken in such cases in order to bring the system to regular functioning in the shortest timeframe. Instructions in electronic format on web services and on embedding the web clients in existing or new information system;
ToR-Development_of_Software_for_Skills_Observatory_NOL_23July2015.docx