1. During her boss's presentation at a work conference, Patricia is bored and cannot help yawning and looking at her watch. Her behavior is an example of nonverbal communication. TRUE Patricia looking at her watch is an example of nonverbal communication. Nonverbal communication is communication without words. AACSB: Communication Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 2 Medium Topic: Essential Principles 2. When nonverbal cues contradict verbal cues, people tend to trust their perception of the verbal cues over the nonverbal cues. FALSE When nonverbal cues contradict verbal cues, people tend to trust their perception of the nonverbal cues. Therefore, even from the first impressions people form about you, through personal and professional relationships as they grow, the nonverbal information you broadcast will weigh heavily on your influence and impact on people. Communication Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 2 Medium Topic: The Importance of Nonverbal Communication 3. Posture and physical appearance contribute to the kinesics category of nonverbal communication. TRUE Physical attributes such as appearance, facial expressions, eye contact, and posture all contribute to kinesics, or body language. Body language, or kinesics, is the gestures, movements, and mannerisms by which a person communicates with others. Communication Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 1 Easy Topic: Categories of Nonverbal Communication
1. During her boss's presentation at a work conference, Patricia is bored and cannot help yawning and looking at her watch. Her behavior is an example of nonverbal communication. TRUE Patricia looking at her watch is an example of nonverbal communication. Nonverbal communication is communication without words. AACSB: Communication Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 2 Medium Topic: Essential Principles 2. When nonverbal cues contradict verbal cues, people tend to trust their perception of the verbal cues over the nonverbal cues. FALSE When nonverbal cues contradict verbal cues, people tend to trust their perception of the nonverbal cues. Therefore, even from the first impressions people form about you, through personal and professional relationships as they grow, the nonverbal information you broadcast will weigh heavily on your influence and impact on people. Communication Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 2 Medium Topic: The Importance of Nonverbal Communication 3. Posture and physical appearance contribute to the kinesics category of nonverbal communication. TRUE Physical attributes such as appearance, facial expressions, eye contact, and posture all contribute to kinesics, or body language. Body language, or kinesics, is the gestures, movements, and mannerisms by which a person communicates with others. Communication Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 02-01 Discuss the basics of nonverbal communication and their importance in all interactions. Level of Difficulty: 1 Easy Topic: Categories of Nonverbal Communication
test-bank-college-english-and-business-communication-10th-edition-camp.docx