Update internet, intranet, and social to disseminate information about hospital status and alteration in services to patients, staff, families, and stakeholders. As indicated, establish a media briefing area. Monitor outlets for updates on the incident and possible impacts on the hospital. Communicate information via regular briefings to Section Chiefs and the Incident Commander. Notify community partners in accordance with local policies and procedures (e.g., consider local Emergency Operations Center, other area hospitals, local emergency medical services, ambulance providers, and healthcare coalition coordinator), to determine incident details, community status, and Liaison Officer establish contacts for requesting assistance with patient transfers, if indicated, or personnel not available in the hospital. Communicate with other hospitals to determine their situation status, surge capacity, patient transfer, and bed availability. Ensure the safety of patients, staff, families, and visitors. Safety Officer Complete the HICS 215A to assign, direct, and ensure safety actions are adhered to and completed. Immediate Response (0 2 hours) – Section Branch/Unit Time Action Initials Section Chief to the Job Action Sheet for appropriate tasks. Review patient census and determine if discharges and appointment cancellations are required. Assess patients for risk and to prioritize care and resources, as appropriate. Operations Medical Care Branch Identify priorities and transfer requirements. Director Initiate ambulance diversion, if able. Determine staff skill set required to continue patient care, and complete assessment of remaining staff to perform in alternate roles.
Update internet, intranet, and social to disseminate information about hospital status and alteration in services to patients, staff, families, and stakeholders. As indicated, establish a media briefing area. Monitor outlets for updates on the incident and possible impacts on the hospital. Communicate information via regular briefings to Section Chiefs and the Incident Commander. Liaison Officer Notify community partners in accordance with local policies and procedures (e.g., consider local Emergency Operations Center, other area hospitals, local emergency medical services, ambulance providers, and healthcare coalition coordinator), to determine incident details, community status, and establish contacts for requesting assistance with patient transfers, if indicated, or personnel not available in the hospital. Communicate with other hospitals to determine their situation status, surge capacity, patient transfer, and bed availability. Safety Officer Ensure the safety of patients, staff, families, and visitors. Complete the HICS 215A to assign, direct, and ensure safety actions are adhered to and completed. Immediate Response (0 – 2 hours) Section Branch/Unit Time Action Initials Operations Section Chief to the Job Action Sheet for appropriate tasks. Medical Care Branch Director Review patient census and determine if discharges and appointment cancellations are required. Assess patients for risk and to prioritize care and resources, as appropriate. Identify priorities and transfer requirements. Initiate ambulance diversion, if able. Determine staff skill set required to continue patient care, and complete assessment of remaining staff to perform in alternate roles.
Staff-Shortage-IRG.docx