programs measures for absences measures and compare for Does the organisation consistency. Create a provide staff support matrix and determine a programs ‘best of breed’ approach Does the organisation from those reviewed. measure the success and Enquire with organisations value for money for the staff on the issues preventing a support program ‘quicker’ return to work Does the organisation Enquire on mechanisms for receive reports from service measuring success and providers and take action in value for money for staff relation thereto? support programs and validate. Determine cost per FTE of staff support programs for each audit client and compare for consistency. Managing staff Does the organisation have Determine how each audit back to work appropriate processes in client approaches from long term place to manage staff back managing staff back to absences to work from longer work from longer absences absences and compare for Does the organisation consistency. Create a receive any support from matrix and determine a external parties as it relates ‘best of breed’ approach to absence management from those reviewed. Does the organisation Enquire on how cases are transition cases to ‘workers transitioned from sick compensation’ cases on a leave to workers timely basis? compensation cases. Efficiency Cost of absence Has the organisation’s Obtain directly attributable average cost per FTE costs from each organisation reduced over the five year over the five year period period five years 2009-10 to and compare. Discuss 2013-14 reasons for any anomalies. Efficiency Performance of What are the key drivers for Obtain absence data from and reasons for the organisation’s average organisations personnel absence costs cost per FTE over the five systems and analyse for year period five years reasons, trends, etc. Data to 2013-14 analysis outcomes may Are there any trends identify common themes indicating systemic fraud by and characteristics that may
programs measures for absences Does the organisation provide staff support programs Does the organisation measure the success and value for money for the staff support program Does the organisation receive reports from service providers and take action in relation thereto? measures and compare for consistency. Create a matrix and determine a ‘best of breed’ approach from those reviewed. Enquire with organisations on the issues preventing a ‘quicker’ return to work Enquire on mechanisms for measuring success and value for money for staff support programs and validate. Determine cost per FTE of staff support programs for each audit client and compare for consistency. Managing staff back to work from long term absences Does the organisation have appropriate processes in place to manage staff back to work from longer absences Does the organisation receive any support from external parties as it relates to absence management Does the organisation transition cases to ‘workers compensation’ cases on a timely basis? Determine how each audit client approaches managing staff back to work from longer absences and compare for consistency. Create a matrix and determine a ‘best of breed’ approach from those reviewed. Enquire on how cases are transitioned from sick leave to workers compensation cases. Efficiency Cost of absence Has the organisation’s average cost per FTE reduced over the five year period five years 2009-10 to 2013-14 Obtain directly attributable costs from each organisation over the five year period and compare. Discuss reasons for any anomalies. Efficiency Performance of and reasons for absence costs What are the key drivers for the organisation’s average cost per FTE over the five year period five years to 2013-14 Are there any trends indicating systemic fraud by Obtain absence data from organisations personnel systems and analyse for reasons, trends, etc. Data analysis outcomes may identify common themes and characteristics that may
TAO15-Absenteeism-APM.docx