Slide No Trainer Notes Activity General Discussion – Discuss points How do you record agreed pick up times? How do you ensure other staff (on next shift or at time of suggested pick up) know and understand? Slide No Trainer Notes Class Activity General Discussion – What information must be contained in a log book? Trainer shows example of log book or gets audience to identify possible design of a log book? Slide No Trainer Notes Class Activity General Discussion – What items are commonly taken from the room? Why are items removed?
Slide No Trainer Notes Activity – General Discussion Discuss points How do you record agreed pick up times? How do you ensure other staff (on next shift or at time of suggested pick up) know and understand? Slide No Trainer Notes Class Activity – General Discussion What information must be contained in a log book? Trainer shows example of log book or gets audience to identify possible design of a log book? Slide No Trainer Notes Class Activity – General Discussion What items are commonly taken from the room? Why are items removed?
TG_Provide_HK_services_to_guests_refined.docx