Seek evaluations on workshops, Seek evaluations on workshops, 100% and 96% of respondents with 80% of respondents satisfied with 80% of respondents satisfied reported that they were satisfied with the session. with the session. with each session. Promote awareness, respect for, Provide 30 educational Provide 30 educational 49 educational presentations and observance of, the rights of presentations. Consumers and presentations. Consumers and were made this represents — consumers and how they may be health and disability services health and disability services 163% of the target. enforced (which contribute to providers are satisfied with the providers are satisfied with the achievement of Strategic Objective educational presentations. educational presentations. 4). 98% of respondents who Seek evaluations on presentations, Seek evaluations on provided feedback reported that with 80% of respondents satisfied presentations, with 80% of they were satisfied with the with the presentation. respondents satisfied with the presentations. presentation. Make public statements and publish Make public statements and 59 decisions were published at reports in relation to matters publish reports in relation to for the year ended 30 June 2016. affecting the rights of consumers: matters affecting the rights of consumers: Produce and publish on the HDC website key Commissioner decision Produce and publish on the HDC reports and related articles. Report website key Commissioner on number. decision reports and related articles. Report on total number. Education Output 4.2 Other Education — Performance Measures
Seek evaluations on workshops, with 80% of respondents satisfied with the session. Seek evaluations on workshops, with 80% of respondents satisfied with the session. 100% and 96% of respondents reported that they were satisfied with each session. Promote awareness, respect for, and observance of, the rights of consumers and how they may be enforced (which contribute to achievement of Strategic Objective 4). Provide 30 educational presentations. Consumers and health and disability services providers are satisfied with the educational presentations. Seek evaluations on presentations, with 80% of respondents satisfied with the presentation. Provide 30 educational presentations. Consumers and health and disability services providers are satisfied with the educational presentations. Seek evaluations on presentations, with 80% of respondents satisfied with the presentation. 49 educational presentations were made — this represents 163% of the target. 98% of respondents who provided feedback reported that they were satisfied with the presentations. Make public statements and publish reports in relation to matters affecting the rights of consumers: Produce and publish on the HDC website key Commissioner decision reports and related articles. Report on number. Make public statements and publish reports in relation to matters affecting the rights of consumers: Produce and publish on the HDC website key Commissioner decision reports and related articles. Report on total number. 59 decisions were published at for the year ended 30 June 2016. Education Output 4.2 — Other Education Performance Measures
statement-of-performance-expectations-2017-2018.docx