Table 1: Clinical handover solutions matrix WHY Provide the best patient care by improving the transfer of clinical information, responsibility and accountability. Implement standard key principles? WHAT Locally defined minimum data set that meets the key principles, ensuring the most important clinical information is handed over.** Clinical information is handed over? WHO Key participants in the handover process are identified and available to attend the clinical handover of their patients. Should attend the handover? WHEN Escalation of Patient Shift to shift Patient Patient Patient deteriorating transfers to change over transfers for a transfers to transfers Should handover occur? patient another test or another team to/from the ward appointment facility handover community HOW Face to face + checklist Should handover be In the patient’s delivered? presence (bedside handover) Face to face verbal only Checklist In a common staff area Telephone handover Mobile electronic tools Detailed transfer letter Tape recording Adapted from source: Implementation Toolkit: Standard Key Principles for Clinical Handover, NSW Department of Health 2009 14 LEGEND Recommended Not Should Never Options Recommended Occur
Table 1: Clinical handover solutions matrix WHY Implement standard key principles? Provide the best patient care by improving the transfer of clinical information, responsibility and accountability. WHAT Clinical information is handed over? Locally defined minimum data set that meets the key principles, ensuring the most important clinical information is handed over.** WHO Should attend the handover? Key participants in the handover process are identified and available to attend the clinical handover of their patients. WHEN Should handover occur? Escalation of deteriorating patient Patient transfers to another ward Shift to shift change over Patient transfers for a test or appointment Patient transfers to another facility team handover Patient transfers to/from the community HOW Should handover be delivered? Face to face + checklist In the patient’s presence (bedside handover) Face to face verbal only Checklist In a common staff area Telephone handover Mobile electronic tools Detailed transfer letter Tape recording Adapted from source: Implementation Toolkit: Standard Key Principles for Clinical Handover, NSW Department of Health 2009 14 LEGEND Recommended Options Not Recommended Should Never Occur
Table-1-Clinical-handover-solutions-matrix-Sept-2014.docx