Upon assembling for the time the Crisis Management Team shall consider: Issue Required Action Responsibility Plan Reference Check that communication systems, Assistant Crisis 2.6 Is Crisis Command stationery, white boards, PCs etc are Manager Centre properly set up available and working ? Obtain Business Continuity Battle Box from Pavilion Open an activity log and ensure all Assistant Crisis Record keeping ? decisions of CMT are recorded Manager Discuss and determine: Crisis Manager What has happened ? What information do we currently have ? If there has been an emergency response What is the nature of which agency/person is leading that the crisis ? response ? What are the likely implications ? Is there more/worse to come ? What action has been taken so far ? Confirm the safety and wellbeing of all Human Resource staff, contractors and visitors Coordinator Have staff or other Arrange trauma counselling personnel been Contact next of kin harmed ? Establish staff meeting point for briefings/ updates Liaise with emergency services regarding Business Have any buildings damage assessment Resumption been damaged ? Arrange site security Coordinator Contact IT Manager to situation Business 3.5.2 Have IT systems been Activate IT Disaster Recovery Plan if Continuity affected ? required Coordinator Is there likely be a Business Part 3 disruption to services Activate Business Continuity Plan Continuity ? Coordinator Contact Risk Management Officer and Business request they notify insurer Resumption Is likley to be an Contact Finance Manager and request Coordinator insurance claim ? openning of account to record all crisis related expenditure Determine who to advise of crisis and Crisis 2.8 key messages Communications Determine spokesperson for media/ Coordinator Who do we need to public communication communicate with ? Ensure all key stakeholders are informed of crisis situation Ensure appropriate messages on all web and social portals Agree frequency/ nature of CMT Crisis Manager When will the CMT meetings/ operations moving forward meet/ convene next ? Determine any other staff who should attend CMT meetings
Upon assembling for the time the Crisis Management Team shall consider: Issue Required Action Responsibility Plan Reference Is Crisis Command Centre properly set up ? Check that communication systems, stationery, white boards, PCs etc are available and working Obtain Business Continuity Battle Box from Pavilion Assistant Crisis Manager 2.6 Record keeping ? Open an activity log and ensure all decisions of CMT are recorded Assistant Crisis Manager What is the nature of the crisis ? Discuss and determine: What has happened ? What information do we currently have ? If there has been an emergency response which agency/person is leading that response ? What are the likely implications ? Is there more/worse to come ? What action has been taken so far ? Crisis Manager Have staff or other personnel been harmed ? Confirm the safety and wellbeing of all staff, contractors and visitors Arrange trauma counselling Contact next of kin Establish staff meeting point for briefings/ updates Human Resource Coordinator Have any buildings been damaged ? Liaise with emergency services regarding damage assessment Arrange site security Business Resumption Coordinator Have IT systems been affected ? Contact IT Manager to situation Activate IT Disaster Recovery Plan if required Business Continuity Coordinator 3.5.2 Is there likely be a disruption to services ? Activate Business Continuity Plan Business Continuity Coordinator Part 3 Is likley to be an insurance claim ? Contact Risk Management Officer and request they notify insurer Contact Finance Manager and request openning of account to record all crisis related expenditure Business Resumption Coordinator Who do we need to communicate with ? Determine who to advise of crisis and key messages Determine spokesperson for media/ public communication Ensure all key stakeholders are informed of crisis situation Ensure appropriate messages on all web and social portals Crisis Communications Coordinator 2.8 When will the CMT meet/ convene next ? Agree frequency/ nature of CMT meetings/ operations moving forward Determine any other staff who should attend CMT meetings Crisis Manager
TD15%205872%20%20POLICY%2050%20-%20Business%20Continuity%20Management%20Plan.docx