DRAFT WHSCT LOCAL ACTIONS 2017-2022 To support HSC Equality Action Plan and Disability Action Plans for 2017 - 2022 The proposed draft actions below are specific to WHSCT. They are to be read in conjunction with the HSC Trusts Equality Action Plan and HSC Trust Disability Action Plan (2017-2022). The local actions where developed as a result of the Trusts Pre-Consultation event held on 20th January 2017. This Plan is set the following sections: Section 1: Simplifying our Processes, Section 2 Promoting Equality in our Services, Section 3: Supporting our Staff. These draft HSC and local plans will be subject to a 14 week public consultation. Key: S75 refers to the Section 75 Groups which are; Gender, Age, Religion, Political Opinion, Marital Status, Dependent Status, Disability, Ethnicity and Sexual Orientation. SECTION 1: Simplifying Our Section 75 Processes Timescale and Performance Indicator Key Inequalities Description of Action Measure Lead Person Identified and Source Monitoring Outcome/Impact Arrangements Output (For S75 Groups) Action 1 Work with Trust Develop appointment Improved To be completed Performance and Accessibility of Directorates in letters in accessible communication in by end of 2018 Service Appointment processes; partnership with RNIB formats. Identify how suitable formats to Improvement AD and Action on Hearing people want to have meet with needs of To make the appointment Loss to develop models information provided etc. people a process for people with of good practice. Roll visual/hearing sensory and visual out learning to other Establish a task and finish impairment using impairment more service areas. Group with key HSC services. accessible e.g. changes to managers and relevant Improved satisfaction letter and patient stakeholders through the from patients with information to be provided Trusts Disability Steering communications from in suitable formats Group. the Trust.
DRAFT WHSCT LOCAL ACTIONS 2017-2022 To support HSC Equality Action Plan and Disability Action Plans for 2017 - 2022 The proposed draft actions below are specific to WHSCT. They are to be read in conjunction with the HSC Trusts Equality Action Plan and HSC Trust Disability Action Plan (2017-2022). The local actions where developed as a result of the Trusts Pre-Consultation event held on 20th January 2017. This Plan is set the following sections: Section 1: Simplifying our Processes, Section 2 Promoting Equality in our Services, Section 3: Supporting our Staff. These draft HSC and local plans will be subject to a 14 week public consultation. Key: S75 refers to the Section 75 Groups which are; Gender, Age, Religion, Political Opinion, Marital Status, Dependent Status, Disability, Ethnicity and Sexual Orientation. SECTION 1: Simplifying Our Section 75 Processes Key Inequalities Identified and Source Action Measure Performance Indicator Timescale and Description of Monitoring Arrangements Lead Person Output Outcome/Impact (For S75 Groups) Action 1 Accessibility of Appointment processes; To make the appointment process for people with sensory and visual impairment more accessible e.g. changes to letter and patient information to be provided in suitable formats Work with Trust Directorates in partnership with RNIB and Action on Hearing Loss to develop models of good practice. Roll out learning to other service areas. Develop appointment letters in accessible formats. Identify how people want to have information provided etc. Establish a task and finish Group with key HSC managers and relevant stakeholders through the Trusts Disability Steering Group. Improved communication in suitable formats to meet with needs of people a visual/hearing impairment using services. Improved satisfaction from patients with communications from the Trust. To be completed by end of 2018 Performance and Service Improvement AD
tb.3.8.17.whsct-local-actions-2017-2022.docx