1.6 Introduction Prior to every trip, tour or event staff need to acquire all relevant safety and security information. This section explains why this is necessary, describes how the information may be obtained and gives generic examples of the detail which needs to be obtained. Importance of this step Two important aspects Information about a trip/tour is commonly required on two fronts: Generic information which is the information which will be used if everything goes as – planned and there are no conditions requiring alteration to the itinerary as planned Current information which is required shortly before the trip/tour starts and is necessary – to determine whether or not it can take place as planned or whether changes need to be made (or more drastic action taken see below). – The need for information It is an essential pre-requisite for staff to acquire necessary safety and security information relating to an upcoming trip, tour or event in order to: Discharge Duty of Care obligations because this information is/should be central to the – ultimate decision about whether the tour, trip or event takes place at all, or planned’ ‘as Comply with standard internal organisational protocols this is a standard requirement in – all businesses Be able to share this knowledge with other tour, trip or event staff Determine whether or not the tour, trip or event should: Proceed as planned according to the advertised/planned itinerary – Be delayed for a period of time – Be deferred or postponed to a later date – Be cancelled altogether Have substitute inclusions/activities made to the itinerary Be modified in some other appropriate but relatively minor way such as: – Changing planned routes but leaving activities/destinations the same Altering sequence of planned activities/destinations Increasing or reducing time spent at attractions Using a different mode of travel or carrier Identify the relevant knowledge which needs to be shared with tour group members/customers
1.6 Introduction Prior to every trip, tour or event staff need to acquire all relevant safety and security information. This section explains why this is necessary, describes how the information may be obtained and gives generic examples of the detail which needs to be obtained. Importance of this step Two important aspects Information about a trip/tour is commonly required on two fronts: Generic information – which is the information which will be used if everything goes as planned and there are no conditions requiring alteration to the itinerary as planned Current information – which is required shortly before the trip/tour starts and is necessary to determine whether or not it can take place as planned or whether changes need to be made (or more drastic action taken – see below). The need for information It is an essential pre-requisite for staff to acquire necessary safety and security information relating to an upcoming trip, tour or event in order to: Discharge Duty of Care obligations – because this information is/should be central to the ultimate decision about whether the tour, trip or event takes place at all, or ‘as planned’ Comply with standard internal organisational protocols – this is a standard requirement in all businesses Be able to share this knowledge with other tour, trip or event staff Determine whether or not the tour, trip or event should: Proceed as planned – according to the advertised/planned itinerary Be delayed – for a period of time Be deferred or postponed – to a later date Be cancelled altogether Have substitute inclusions/activities made to the itinerary Be modified in some other appropriate but relatively minor way – such as: Changing planned routes but leaving activities/destinations the same Altering sequence of planned activities/destinations Increasing or reducing time spent at attractions Using a different mode of travel or carrier Identify the relevant knowledge which needs to be shared with tour group members/customers
TM_Follow%20safety%20security%20proc__270115.docx