The respondents were to identify who was the primary initiator of the interactions—ESE or the field—and half of the respondents reported that the contact was equally initiated between the two entities. Additionally, there was a large percentage (35%) of the respondents who reported themselves to be the primary initiators. Quality of Engagement with Ed Prep Team The field was generally positive about its interactions with the Ed Prep Team. OVERALL QUALITY OF COMMUNICATION QUALITY INDICATORS FOR ENGAGEMENT have been waiting on a review report for some time. “We After talking with the Ed Prep Team, there was clear WHAT WAS YOUR BEST INTERACTION? responsibility for the situation, a solutions-oriented response and an even exchange.” When asked to identify the best interaction with the Ed Prep Team, more than any other factor, the field referenced first technical assistance e call with [the Ed Prep Team] “Our individual members of the Ed Prep team (about 1/3 of all to discuss our upcoming program review was quite helpful. comments). Another theme among responses was the overall They were proactive in scheduling the call and left us with improvement in response to field inquiries and meeting numerous valuable resources to move forward in our deadlines (20% of all comments). planning. I also truly appreciate the opportunity to participate this year on a Task Force. I felt like my voice was valued and the work was very meaningful.”
The respondents were to identify who was the primary initiator of the interactions—ESE or the field—and half of the respondents reported that the contact was equally initiated between the two entities. Additionally, there was a large percentage (35%) of the respondents who reported themselves to be the primary initiators. Quality of Engagement with Ed Prep Team The field was generally positive about its interactions with the Ed Prep Team. OVERALL QUALITY OF COMMUNICATION QUALITY INDICATORS FOR ENGAGEMENT WHAT WAS YOUR BEST INTERACTION? When asked to identify the best interaction with the Ed Prep Team, more than any other factor, the field referenced individual members of the Ed Prep team (about 1/3 of all comments). Another theme among responses was the overall improvement in response to field inquiries and meeting deadlines (20% of all comments). “We have been waiting on a review report for some time. After talking with the Ed Prep Team, there was clear responsibility for the situation, a solutions-oriented response and an even exchange.” “Our first technical assistance e call with [the Ed Prep Team] to discuss our upcoming program review was quite helpful. They were proactive in scheduling the call and left us with numerous valuable resources to move forward in our planning. I also truly appreciate the opportunity to participate this year on a Task Force. I felt like my voice was valued and the work was very meaningful.”
2014Report.docx