Comments on the Potential Dashboard Metrics Using RAG Status as order of Importance – Doing it Well W1 Number of procedures cancelled due to a lack of product or service Are you measuring the ability of the supplier or the Trust in availability (1.4.1) this? Sometime it can be a supplier failure and not the inability of the Trust reporting matrix will need to be clear. – This is not applicable to a Mental Health Trust. W2 for procurement Yes Important to get feedback from key customers but a Percentage staff (key ‘customer’) approval rating function (no ref) 360 degree review process would be interesting, open to subjectivity and concerns raised as to how this information would be used. W3.1 Proportion of spend under catalogue (2.3.11) Useful matrix W3.2 Percentage of stock with real time information (2.2.5) Difficult to calculate actual stock levels, given wards/departments manage their own stocks with the exception of materials mgmt stock and even then wards will decant further (safety stocks). W3.3 Percentage spend under contract (1.2.2) Useful matrix W4 Percentage of staff with procurement focussed goals in their job Is this for staff who are line managed within the description and annual objectives (1.3.2) procurement department or all staff across the Trust? Doing it Efficiently E1 Value of contribution to cost improvement (no ref) What about non-financial improvements where procurement play a lead role i.e. new products might make theatre procedures safer but not necessarily make a cost saving. E2.1 Value of stock on balance sheet (2.2.3) What about trusts who do not count stock on their balance sheets? E2.2 Stock value as a proportion of turnover (no ref) As above? E3 Proportion of spend through collaborative arrangements (3.2.1) E4.1 Average cost to procure (4.1.3) Need to determine baseline i.e. does this include transactional services, R&D etc? E4.2 Percentage of Invoices Paid via e-Payment Systems (2.3.5) Doing it Right R1 Aggregate progress against the NHS Standards of Procurement (no ref) R2.1 Number of Legal Challenges to procurements (1.2.5) The majority of trusts will count this as zero as we are not
Comments on the Potential Dashboard Metrics – Using RAG Status as order of Importance Doing it Well W1 Number of procedures cancelled due to a lack of product or service availability (1.4.1) Are you measuring the ability of the supplier or the Trust in this? Sometime it can be a supplier failure and not the inability of the Trust – reporting matrix will need to be clear. This is not applicable to a Mental Health Trust. W2 Percentage staff (key ‘customer’) approval rating for procurement function (no ref) Yes Important to get feedback from key customers but a 360 degree review process would be interesting, open to subjectivity and concerns raised as to how this information would be used. W3.1 Proportion of spend under catalogue (2.3.11) Useful matrix W3.2 Percentage of stock with real time information (2.2.5) Difficult to calculate actual stock levels, given wards/departments manage their own stocks with the exception of materials mgmt stock and even then wards will decant further (safety stocks). W3.3 Percentage spend under contract (1.2.2) Useful matrix W4 Percentage of staff with procurement focussed goals in their job description and annual objectives (1.3.2) Is this for staff who are line managed within the procurement department or all staff across the Trust? Doing it Efficiently E1 Value of contribution to cost improvement (no ref) What about non-financial improvements where procurement play a lead role i.e. new products might make theatre procedures safer but not necessarily make a cost saving. E2.1 Value of stock on balance sheet (2.2.3) What about trusts who do not count stock on their balance sheets? E2.2 Stock value as a proportion of turnover (no ref) As above? E3 Proportion of spend through collaborative arrangements (3.2.1) E4.1 Average cost to procure (4.1.3) Need to determine baseline i.e. does this include transactional services, R&D etc? E4.2 Percentage of Invoices Paid via e-Payment Systems (2.3.5) Doing it Right R1 Aggregate progress against the NHS Standards of Procurement (no ref) R2.1 Number of Legal Challenges to procurements (1.2.5) The majority of trusts will count this as zero as we are not
strategydhdashboardresponse.docx