Standard 2 Staff are carer aware and trained in carer engagement strategies – Criteria R A G Where are we Action plan Evidence of By whom? By when? now? achievement 2.1 All staff have received carer awareness training 2.2 The training includes: Awareness of care • needs expectations re: • assessment, treatment and support Dealing with carer • queries and concerns Advising on sources • of help Advising on treatments, • strategies and medicine management How to involve and • engage with carers and service users 2.3 Training is delivered by carer trainers or carers are part of the training delivery team
Standard 2 – Staff are carer aware and trained in carer engagement strategies Criteria R A G Where are we now? Action plan Evidence of achievement By whom? By when? 2.1 All staff have received carer awareness training 2.2 The training includes: • Awareness of care needs • expectations re: assessment, treatment and support • Dealing with carer queries and concerns • Advising on sources of help • Advising on treatments, strategies and medicine management • How to involve and engage with carers and service users 2.3 Training is delivered by carer trainers or carers are part of the training delivery team
toc-self-assessment-tool-guidance-notes-word-version-6746.docx