access to the same set of resources and information: databases, calendars, project plans, pertinent messaging and exchanges, reference materials, and team-created documents. They are also sometimes called intranets and extranets. Diff: 2 Concept Objective: 2 AACSB: Information technology Learning Outcome: Describe best practices in team and interpersonal communication. 14) Social networking technologies can help a company create communities of practice that A) discourage employees from socializing at work. B) compel employees to develop new workplace skills. C) discourage teamwork so individual employees can reach their full potential. D) help employees respect the distinction between personal time and work. E) link employees with similar professional interests throughout the company. Answer: E Explanation: E) Some companies use social networking technologies to create virtual communities of practice that link employees with similar professional interests throughout a company; they sometimes link employees with customers and suppliers, as well. Diff: 1 Skill: Concept Objective: 2 AACSB: Information technology Learning Outcome: Describe best practices in team and interpersonal communication. 15) The primary difference between constructive feedback and destructive feedback is A) constructive feedback is focused on the people involved. B) destructive feedback is focused on the process and outcomes of communication. C) constructive feedback can hurt people's feelings. D) destructive feedback delivers criticism with no guidance for improvement. E) constructive feedback includes a threat of consequences for failure. Answer: D Explanation: D) Constructive feedback sometimes called constructive criticism focuses on the process and outcomes of communication, not on the people involved. Destructive feedback delivers criticism with no guidance to stimulate improvement. The other answers are the opposite of what constructive and destructive feedback are about. Diff: 2 Skill: Concept Objective: 2 AACSB: Interpersonal relations and teamwork Learning Outcome: Describe best practices in team and interpersonal communication. 16) Much of your workplace communication will occur during in-person or online meetings. If you're leading a meeting, you can help to make sure it's productive by A) preparing carefully. B) conducting the meeting efficiently.
access to the same set of resources and information: databases, calendars, project plans, pertinent messaging and exchanges, reference materials, and team-created documents. They are also sometimes called intranets and extranets. Diff: 2 Concept Objective: 2 AACSB: Information technology Learning Outcome: Describe best practices in team and interpersonal communication. 14) Social networking technologies can help a company create communities of practice that A) discourage employees from socializing at work. B) compel employees to develop new workplace skills. C) discourage teamwork so individual employees can reach their full potential. D) help employees respect the distinction between personal time and work. E) link employees with similar professional interests throughout the company. Answer: E Explanation: E) Some companies use social networking technologies to create virtual communities of practice that link employees with similar professional interests throughout a company; they sometimes link employees with customers and suppliers, as well. Diff: 1 Skill: Concept Objective: 2 AACSB: Information technology Learning Outcome: Describe best practices in team and interpersonal communication. 15) The primary difference between constructive feedback and destructive feedback is A) constructive feedback is focused on the people involved. B) destructive feedback is focused on the process and outcomes of communication. C) constructive feedback can hurt people's feelings. D) destructive feedback delivers criticism with no guidance for improvement. E) constructive feedback includes a threat of consequences for failure. Answer: D Explanation: D) Constructive feedback sometimes called constructive criticism focuses on the process and outcomes of communication, not on the people involved. Destructive feedback delivers criticism with no guidance to stimulate improvement. The other answers are the opposite of what constructive and destructive feedback are about. Diff: 2 Skill: Concept Objective: 2 AACSB: Interpersonal relations and teamwork Learning Outcome: Describe best practices in team and interpersonal communication. 16) Much of your workplace communication will occur during in-person or online meetings. If you're leading a meeting, you can help to make sure it's productive by A) preparing carefully. B) conducting the meeting efficiently.
Test-Bank-for-Excellence-in-Business-Communication-11E-11th-Edition.docx