competency across the workforce toward peak service. Additionally, enterprise. performance. The success of one organizations whose senior manager is exponentially leaders frequently” make “very Effective one-on-one coaching multiplied. Employees at all an effort to coach others have can positively impact retention levels accept ownership and 21% higher business results. and performance, one individual accountability for their work at a time and result in some product and relationships. They In a work context, coaching is cascade effect of development require less daily and direct about improving human capacity to others within the supervision from managers as to deliver superior organizational organization. While one-on-one they develop their skills and results. The power of a coaching coaching has its place, without a strive to reach their full culture in an organization can more comprehensive approach potential. result in expanded the organization may not improvements in: necessarily be able to achieve a This propels the company to Skill development at all levels sustainable competitive achieve its top potential due to Creation of a leadership advantage. the focus, positive energy, and pipeline attitude of all its workers. Every Engagement by all employee is committed to A Coaching Culture employees Enter the world of a coaching success. The company reaches Retention of employees at culture. A coaching culture its strategic and financial goals all levels Increased business expands coaching to a broader with a greatly increased success performance scope, impacting the entire rate. organizational structure and A coaching culture impacts three energizing all employees from According to a study by Bersin & key factors in achieving positive top to bottom and laterally. Associates, organizations that business results: effectively prepare managers to A robust and aligned A company that is intentional coach are 130% more likely to strategy integrating a coaching realize stronger business results Optimal people culture as a comprehensive and and 39% stronger employee performance enterprise-wide approach has results through engagement, Knowledge the potential to move its entire productivity and customer
competency across the enterprise. Effective one-on-one coaching can positively impact retention and performance, one individual at a time and result in some cascade effect of development to others within the organization. While one-on-one coaching has its place, without a more comprehensive approach the organization may not necessarily be able to achieve a sustainable competitive advantage. A Coaching Culture Enter the world of a coaching culture. A coaching culture expands coaching to a broader scope, impacting the entire organizational structure and energizing all employees from top to bottom and laterally. A company that is intentional integrating a coaching culture as a comprehensive and enterprise-wide approach has the potential to move its entire workforce toward peak performance. The success of one manager is exponentially multiplied. Employees at all levels accept ownership and accountability for their work product and relationships. They require less daily and direct supervision from managers as they develop their skills and strive to reach their full potential. This propels the company to achieve its top potential due to the focus, positive energy, and attitude of all its workers. Every employee is committed to success. The company reaches its strategic and financial goals with a greatly increased success rate. According to a study by Bersin & Associates, organizations that effectively prepare managers to coach are 130% more likely to realize stronger business results and 39% stronger employee results through engagement, productivity and customer service. Additionally, organizations whose senior leaders “very frequently” make an effort to coach others have 21% higher business results. In a work context, coaching is about improving human capacity to deliver superior organizational results. The power of a coaching culture in an organization can result in expanded improvements in: Skill development at all levels Creation of a leadership pipeline Engagement by all employees Retention of employees at all levels Increased business performance A coaching culture impacts three key factors in achieving positive business results: A robust and aligned strategy Optimal people performance Knowledge
The-Power-of-a-Coaching-Culture-on-Organizational-Performance-White-Paper.docx