that is selling them in Dili at USD40.50 for a box of 9 pans, which is USD4.50 per pan.) Q49. Why do customers (I have cheaper prices than my competitors)  choose you over Quality (I have better products than my competitors)  competitors? (select all that Reliability (I always have all the materials they need)  apply) Location  Delivery  Bulk discounts  Other service  Connections  Other (specify____________________________)  Q50. What are the main Access to finance  constraints to your business Cost of inputs  in low income segment of Availability of labour  the market/community? Availability of material  (select all that apply) Bad roads  Corruption  Government fees/regulations  Insufficient demand  Customer not paying  Staff  Training of staff  (specify_________________)  Q51. What are the problems Inconsistent availability  related to supply of Changing prices  materials? (select all that Exchange rate  apply) Financing the purchase of inputs  Transportation problems  Long distances travelled  Other (specify_________________)  Q52. What can you do to Providing information to customers on sanitation  grow your toilet-related Providing information to customers on sanitation  business? (select all that Improve the quality of products  apply) Lower cost of product  Advertisements  Other (specify_________________)  Q53. Would you be prepared Yes Q53a. WHY is that?  to sell more to remote or No  poor communities? Q54. Have you ever provide Yes  materials or service for No  government or NGO? Don’t know  Q55. In what ways does government help your business? Q56. How could the
that is selling them in Dili at USD40.50 for a box of 9 pans, which is USD4.50 per pan.) Q49. Why do customers choose you over competitors? (select all that apply)  (I have cheaper prices than my competitors)  Quality (I have better products than my competitors)  Reliability (I always have all the materials they need)  Location  Delivery  Bulk discounts  Other service  Connections  Other (specify____________________________) Q50. What are the main constraints to your business in low income segment of the market/community? (select all that apply)  Access to finance  Cost of inputs  Availability of labour  Availability of material  Bad roads  Corruption  Government fees/regulations  Insufficient demand  Customer not paying  Staff  Training of staff  (specify_________________) Q51. What are the problems related to supply of materials? (select all that apply)  Inconsistent availability  Changing prices  Exchange rate  Financing the purchase of inputs  Transportation problems  Long distances travelled  Other (specify_________________) Q52. What can you do to grow your toilet-related business? (select all that apply)  Providing information to customers on sanitation  Providing information to customers on sanitation  Improve the quality of products  Lower cost of product  Advertisements  Other (specify_________________) Q53. Would you be prepared to sell more to remote or poor communities?  Yes  No Q53a. WHY is that? Q54. Have you ever provide materials or service for government or NGO?  Yes  No  Don’t know Q55. In what ways does government help your business? Q56. How could the
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