cultural competence, centred care? 3D. Do you support staff to ☐ Encourage, support and provide attend internal and external opportunity for staff to access and attend health literacy training? health literacy training. ☐ Encourage staff to access other regional health literacy networks. 3E. Do you include knowledge ☐ Include having a understanding ‘good and understanding of health of health literacy’ in position descriptions or literacy in position descriptions? selection criteria, and include relevant questions in employee interviews. 3F. Do you support staff to ☐ Support staff review their health literacy review their health literacy knowledge and skills and ask if they have knowledge and skills? any health literacy training needs. ☐ Integrate review of health literacy skills into staff supervision. Other notes or improvement ideas: Attribute 4: Includes consumers in the design, implementation and evaluation of health information and services. Suggested activities to improve in this area include: Never Always Sometimes 4A. Do you have a consumer ☐ Consider creating a consumer advisory group who you advisory group. consult for feedback on your service? ☐ Improve utilisation of your organisations consumer advisory group.
cultural competence, care? 3D. Do you support staff to attend internal and external health literacy training? ☐ Encourage, support and provide opportunity for staff to access and attend health literacy training. ☐ Encourage staff to access other regional health literacy networks. 3E. Do you include knowledge and understanding of health literacy in position descriptions? ☐ Include having a ‘good understanding of health literacy’ in position descriptions or selection criteria, and include relevant questions in employee interviews. 3F. Do you support staff to review their health literacy knowledge and skills? ☐ Support staff review their health literacy knowledge and skills and ask if they have any health literacy training needs. ☐ Integrate review of health literacy skills into staff supervision. Other notes or improvement ideas: Attribute 4: Includes consumers in the design, implementation and evaluation of health information and services. Never Sometimes Always Suggested activities to improve in this area include: 4A. Do you have a consumer advisory group who you consult for feedback on your service? ☐ Consider creating a consumer advisory group. ☐ Improve utilisation of your organisations consumer advisory group. centred
The_Gippsland_Guide_MINI_Checklist_Print_Version.docx