to improve taxi ranks FUNCTIONS The TSC’s focus is on a strong and vibrant developing and commercial passenger vehicle industry that is implementing operational customer focused, safe, accessible and policy competitive. assisting the Head, TfV in developing strategic policy and legislation In 2016–17, the key functions of the TSC included: receiving and dealing with complaints administering licensing, accreditation and other relating to the operation and performance requirements imposed on industry participants of the industry administering the Multi Purpose Taxi monitoring the industry to ensure compliance Program (MPTP) with relevant legislation and regulations administering the country and regional liaising and communicating with consumers Wheelchair Accessible Taxi (WAT) and the industry Vehicle Subsidy Scheme to maintain and implementing a broad range of commercial improve services for people with passenger vehicle industry reforms disabilities working with the Head, TfV to identify and administering grants to local councils reduce red tape impacting on the industry. TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 17
FUNCTIONS The TSC’s focus is on a strong and vibrant commercial passenger vehicle industry that is customer focused, safe, accessible and competitive. In 2016–17, the key functions of the TSC included: administering licensing, accreditation and other requirements imposed on industry participants administering the Multi Purpose Taxi Program (MPTP) administering the country and regional Wheelchair Accessible Taxi (WAT) Vehicle Subsidy Scheme to maintain and improve services for people with disabilities administering grants to local councils to improve taxi ranks developing and implementing operational policy assisting the Head, TfV in developing strategic policy and legislation receiving and dealing with complaints relating to the operation and performance of the industry monitoring the industry to ensure compliance with relevant legislation and regulations liaising and communicating with consumers and the industry implementing a broad range of commercial passenger vehicle industry reforms working with the Head, TfV to identify and reduce red tape impacting on the industry. TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 17
Taxi-Services-Commission-Annual-Report-2016-17.DOCX