Subject to the amendments above, the minutes of the meeting held on 20 January 2015 were agreed as a correct record. Structure/Ticketing - Richard Crawley, Concessions and Ticketing Manager Richard Crawley, Concessions and Ticketing Manager, gave the Group an PTE’s overview of fare structure and ticketing, detailing the many alternatives available including single and multi-operator, weekly, monthly, child and student tickets. A member queried whether operators had considered a £1 flat fare before 9.30 am and after 11pm as TM Travel currently offered. R Crawley replied that he believed this had been discussed in the context of the Sheffield Bus Partnership, but no decision had been made. As this was a commercial decision, the PTE could suggest but not mandate. N Spetch commented that the issue had been raised in the past with Stagecoach and First who had said that it was not economic. He also suggested the introduction of a which could plug the gap to what had been ‘Senior’ Travelmaster lost with the cuts to the concessionary fares. There was a general opinion that this would be an attractive product for ‘seniors’. R Crawley replied that extensions to the range of TravelMaster products would be considered later in the year. I Jenkinson queried why the Gold Travelmaster could be used across the border to Killamarsh but not to anywhere else e.g. Dronfield. R Crawley explained that this was because when the tender was renewed a different operator won the night tender for that service. TSY - Steve Fells, IT Development Manager Steve Fells, IT Development manager demonstrated the new developments to My TSY. The branding had been updated to make the site more mobile and tablet friendly to keep pace with the shift towards people accessing information on the go. As part of the Customer Relationship Management project an interactive portal has been developed where customers could register and then personalise the site with the information required which would then be available every time they logged in. Services available included: Journey planners Timetable updates Live departures Disruptions
Subject to the amendments above, the minutes of the meeting held on 20 January 2015 were agreed as a correct record. Structure/Ticketing - Richard Crawley, Concessions and Ticketing Manager Richard Crawley, PTE’s Concessions and Ticketing Manager, gave the Group an overview of fare structure and ticketing, detailing the many alternatives available including single and multi-operator, weekly, monthly, child and student tickets. A member queried whether operators had considered a £1 flat fare before 9.30 am and after 11pm as TM Travel currently offered. R Crawley replied that he believed this had been discussed in the context of the Sheffield Bus Partnership, but no decision had been made. As this was a commercial decision, the PTE could suggest but not mandate. N Spetch commented that the issue had been raised in the past with Stagecoach and First who had said that it was not economic. He also suggested the introduction of a ‘Senior’ Travelmaster which could plug the gap to what had been lost with the cuts to the concessionary fares. There was a general opinion that this would be an attractive product for ‘seniors’. R Crawley replied that extensions to the range of TravelMaster products would be considered later in the year. I Jenkinson queried why the Gold Travelmaster could be used across the border to Killamarsh but not to anywhere else e.g. Dronfield. R Crawley explained that this was because when the tender was renewed a different operator won the night tender for that service. TSY - Steve Fells, IT Development Manager Steve Fells, IT Development manager demonstrated the new developments to My TSY. The branding had been updated to make the site more mobile and tablet friendly to keep pace with the shift towards people accessing information on the go. As part of the Customer Relationship Management project an interactive portal has been developed where customers could register and then personalise the site with the information required which would then be available every time they logged in. Services available included: Journey planners Timetable updates Live departures Disruptions
SYTUAG%20meeting%20minutes%20-%20Tuesday%2021%20April%202015.docx