customers to comply with their local regulations. Visit here to get a signed copy of the DPA. How reliable is the email service? There is a 99.9% uptime commitment with financially-backed SLA for any paid-for services in Office365 (though most schools will be using services and therefore ‘free’ will not receive the financially backed SLA). What level of support is offered as part of the service? Microsoft offer schools direct telephone support 24/7 for IT administrators and there is also a large range of online help services, which you can read about here. Our recommendation is that schools use a Microsoft partner or support organisation with industry specific expertise in cloud services for schools. Record of reviewing devices / internet sites (responding to incidents of misuse) Group Date Reason for investigation Details of first reviewing person Name Position Signature Details of second reviewing person Name Position Signature Name and location of computer used for review (for web sites) Web site(s) address / device Reason for concern Conclusion and Action proposed or taken
customers to comply with their local regulations. Visit here to get a signed copy of the DPA. How reliable is the email service? There is a 99.9% uptime commitment with financially-backed SLA for any paid-for services in Office365 (though most schools will be using ‘free’ services and therefore will not receive the financially backed SLA). What level of support is offered as part of the service? Microsoft offer schools direct telephone support 24/7 for IT administrators and there is also a large range of online help services, which you can read about here. Our recommendation is that schools use a Microsoft partner or support organisation with industry specific expertise in cloud services for schools. Record of reviewing devices / internet sites (responding to incidents of misuse) Group Date Reason for investigation Details of first reviewing person Name Position Signature Details of second reviewing person Name Position Signature Name and location of computer used for review (for web sites) Web site(s) address / device Reason for concern Conclusion and Action proposed or taken
St-John-Lloyd-E-Safety-Policy-2016.docx