STRATEGY MAJOR PERFORMANCE RESPONSIBLE STATUS TASKS MEASURES OFFICER Active/inactive/ in progress/ complete/ cancelled Conduct Develop 25% increase in Client Services Active research into client service positive client Officer quality standards feedback on standards of quality of services each service by 30 June, 2010. offered. Liaise with relevant stakeholders in government and the community re. developing service standards. And so on...
STRATEGY MAJOR TASKS PERFORMANCE MEASURES RESPONSIBLE OFFICER STATUS Active/inactive/ in progress/ complete/ cancelled Develop client service standards Conduct research into quality standards of each service offered. Liaise with relevant stakeholders in government and the community re. developing service standards. And so on... 25% increase in positive client feedback on quality of services by 30 June, 2010. Client Services Officer Active
strategic_plan-accessible.docx