Stakeholder consultation and Forms, data requests Regulator routinely engagement and other administrative and involves regulated parties and compliance processes are the community in identifying Effective communication and engagement with stakeholders regularly reviewed with risk, analysis and evaluation. can reduce regulatory burden, feedback sought from Consultation has a facilitate improved regulator stakeholders (for example, forms demonstrable impact on the performance and lead to better include a short feedback section design of regulatory processes. regulatory outcomes. Stakeholder with suggestions for consultation and engagement improvement). includes sharing information, The regulator provides providing opportunities to express feedback on the outcome of views and contribute to regulatory consultation exercises to design (where appropriate), taking views into account and advising who took part. on the outcome of consultation. The regulator understands the changing needs of business and the community throughout the regulatory cycle. Accountability and The regulator is transparent Regulator regularly reviews transparency about how they administer the efficiency and and, where appropriate, effectiveness of their Administration of regulation should be subject to public how they enforce regulation regulatory practices and scrutiny. Performance reporting (for example, transparent complaint handling can provide regulators, their complaints and disputes processes in order to stakeholders, the community and mechanisms and determine whether the government with a clearer transparency about the regulatory outcomes are picture of the strengths of reasons for enforcement being realised. Victorian regulators’ existing decisions). Regulator publishes practices and processes, and Regulator collects and outcomefocused data on where effort is needed to improve performance. However, unless the publishes data that enables operational performance. right things are measured and it to measure its operational reported clearly, it is difficult to performance. know how effective a regulator is Government priorities are in achieving its regulatory addressed as part of outcomes. regulator performance reporting. Performance objectives Clear and consistent Regulator has documented Regulator strives to regulatory activities key administrative and continuously improve compliance processes and administrative and Inefficient practices represent a regulatory burden to regulated activities. compliance processes and parties and the community. activities. is a clear purpose for all Ineffective enforcement practices information that is Enforcement activities are can distort regulatory outcomes. collected. carried out in a way that minimises the impact on Regulator is responsive to business (for example, lessons learned. inspections with other Regulator undertakes regulators, businesses are appropriate planning and notified in advance of resource management. inspections).
Stakeholder consultation and engagement Effective communication and engagement with stakeholders can reduce regulatory burden, facilitate improved regulator performance and lead to better regulatory outcomes. Stakeholder consultation and engagement includes sharing information, providing opportunities to express views and contribute to regulatory design (where appropriate), taking views into account and advising on the outcome of consultation. Forms, data requests and other administrative and compliance processes are regularly reviewed with feedback sought from stakeholders (for example, forms include a short feedback section with suggestions for improvement). The regulator provides feedback on the outcome of consultation exercises to who took part. The regulator understands the changing needs of business and the community throughout the regulatory cycle. Regulator routinely involves regulated parties and the community in identifying risk, analysis and evaluation. Consultation has a demonstrable impact on the design of regulatory processes. Accountability and transparency Administration of regulation should be subject to public scrutiny. Performance reporting can provide regulators, their stakeholders, the community and the government with a clearer picture of the strengths of Victorian regulators’ existing practices and processes, and where effort is needed to improve performance. However, unless the right things are measured and reported clearly, it is difficult to know how effective a regulator is in achieving its regulatory outcomes. The regulator is transparent about how they administer and, where appropriate, how they enforce regulation (for example, transparent complaints and disputes mechanisms and transparency about the reasons for enforcement decisions). Regulator collects and publishes data that enables it to measure its operational performance. Government priorities are addressed as part of regulator performance reporting. Regulator regularly reviews the efficiency and effectiveness of their regulatory practices and complaint handling processes in order to determine whether regulatory outcomes are being realised. Regulator publishes outcomefocused data on operational performance. Performance objectives Clear and consistent regulatory activities Inefficient practices represent a regulatory burden to regulated parties and the community. Ineffective enforcement practices can distort regulatory outcomes. Regulator has documented key administrative and compliance processes and activities. is a clear purpose for all information that is collected. Regulator is responsive to lessons learned. Regulator undertakes appropriate planning and resource management. Regulator strives to continuously improve administrative and compliance processes and activities. Enforcement activities are carried out in a way that minimises the impact on business (for example, inspections with other regulators, businesses are notified in advance of inspections).
Stage%20Two%20Regulator%20SOE%20Guidelines.docx