Clause Requirements / Remarks/ C NC P Questions Evidences Major Minor NC NC 9 Performance evaluation 9.1 Established system on: Doc. Info: Evidence 9.1.1 -What needs to be monitored of monitoring, and measured? measurement, -The methods for monitoring analysis and measurement, analysis and evaluation of QMS needed to ensure results? -When the results from monitoring and measurements be analyzed and evaluated? 9.1.2 What are the methods of -Customer monitoring customer feedback forms perceptions? 9.1.3 The org. shallHow to analyze -Customer and evaluate appropriate data satisfaction reports and info. arising from -OPCR monitoring and measurement? -Survey results -conformity of prods & servs? -the degree of customer satisfaction? -the performance and effectivenessof the QMS? -if planning has been implemented effectively? -the effectiveness of actions taken to address risks and opportunities? -the performance of external providers? -the need for improvements? Other questions / notes: TESDA-QP-03-F03 (page 12 of 14) Rev. No. 00 - 03/01/17 AUDIT CHECKLIST Clause Requirements / NC Remarks/ Guide Questions
Clause Requirements / Questions Remarks/ Evidences C NC P Major NC Minor NC 9 Performance evaluation 9.1 9.1.1 Established system on: -What needs to be monitored and measured? -The methods for monitoring measurement, analysis and needed to ensure results? -When the results from monitoring and measurements be analyzed and evaluated? Doc. Info: Evidence of monitoring, measurement, analysis and evaluation of QMS 9.1.2 What are the methods of monitoring customer perceptions? -Customer feedback forms 9.1.3 The org. shallHow to analyze and evaluate appropriate data and info. arising from monitoring and measurement? -conformity of prods & servs? -the degree of customer satisfaction? -the performance and effectivenessof the QMS? -if planning has been implemented effectively? -the effectiveness of actions taken to address risks and opportunities? -the performance of external providers? -the need for improvements? -Customer satisfaction reports -OPCR -Survey results Other questions / notes: TESDA-QP-03-F03 (page 12 of 14) Rev. No. 00 - 03/01/17 AUDIT CHECKLIST Clause Requirements / Guide Questions Remarks/ NC
TESDA-QP-03%20%20Rev%2001%20Forms.docx