ensuring people can use sign language, Braille and many other types of communication when they are dealing with public services urging private service providers to supply accessible information including accessible websites encouraging the mass media, including internet providers, to make their services accessible recognising and promoting the use of sign language. What does this mean? Governments and public bodies should take extra steps to make sure that disabled people can access information and express their views. This includes complaints procedures. If a deaf person wants to make a complaint in British Sign Language, then that should be possible. It also includes websites which should be made accessible and easy to use. Disability discrimination legislation covers many of these steps, for example section 20 of the 2010 Equality Act (reasonable adjustment duty) includes a duty to make information available in accessible formats. It is important to note that Article 21 of the Convention it clear that disabled people should receive information in an accessible format at the time they need it. In addition, governments have a significant role to play in encouraging private sector providers to make information accessible. Respect for privacy Article 22 says: Disabled people have the right to a private life and private communication, regardless of whether they live. No one should interfere with or get in the way this right without a lawful justification. Governments must make sure that personal information about disabled people is kept confidential the same as everyone else’s. What does this mean? The right to privacy is a very broad right. It means, for example, that staff or support workers should not open your post without your permission or come into your home whenever they like. This right applied within all types of accommodation whether you live in your own house, – supported accommodation, or in a care home, for example. It also
ensuring people can use sign language, Braille and many other types of communication when they are dealing with public services urging private service providers to supply accessible information including accessible websites encouraging the mass media, including internet providers, to make their services accessible recognising and promoting the use of sign language. What does this mean? Governments and public bodies should take extra steps to make sure that disabled people can access information and express their views. This includes complaints procedures. If a deaf person wants to make a complaint in British Sign Language, then that should be possible. It also includes websites which should be made accessible and easy to use. Disability discrimination legislation covers many of these steps, for example section 20 of the 2010 Equality Act (reasonable adjustment duty) includes a duty to make information available in accessible formats. It is important to note that Article 21 of the Convention it clear that disabled people should receive information in an accessible format at the time they need it. In addition, governments have a significant role to play in encouraging private sector providers to make information accessible. Respect for privacy Article 22 says: Disabled people have the right to a private life and private communication, regardless of whether they live. No one should interfere with or get in the way this right without a lawful justification. Governments must make sure that personal information about disabled people is kept confidential the same as everyone else’s. What does this mean? The right to privacy is a very broad right. It means, for example, that staff or support workers should not open your post without your permission or come into your home whenever they like. This right applied within all types of accommodation – whether you live in your own house, supported accommodation, or in a care home, for example. It also
the-united-nations-convention-on-the-rights-of-persons-with-disabilities-accessible_0.docx