Friday, 27 October 2016 NBN contractor arrives (name and contact details can be provided) and confirms that the issue is with a botch job on the NBN comms board. He raised concerns about the technical level of some of the being used (reluctantly). Plug had literally been pulled from the socket. Plug re-inserted and all systems were working again once rebooted and tested. LJ Hooker confirmed that no further success or resolution from Telstra was gained. It was only through NTDC logging it as a new issue with their service provider that it was resolved eventually in over a week’s time. Operations were crippled!
Friday, 27 October 2016 NBN contractor arrives (name and contact details can be provided) and confirms that the issue is with a botch job on the NBN comms board. He raised concerns about the technical level of some of the being used (reluctantly). Plug had literally been pulled from the socket. Plug re-inserted and all systems were working again once rebooted and tested. LJ Hooker confirmed that no further success or resolution from Telstra was gained. It was only through NTDC logging it as a new issue with their service provider that it was resolved eventually in over a week’s time. Operations were crippled!
subdr136-telecommunications.docx