D) the basic communication model E) the Code of Professional Conduct Answer: B Explanation: B) Robert's Rules of Order is the best-known guide to parliamentary procedure. Classification: Conceptual LO: 3 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 31) of the following is true of parliamentary procedure? A) Parliamentary procedure is important to plan and run effective meetings. B) Parliamentary procedure is ineffective during virtual meetings and videoconferences. C) parliamentary procedure during a meeting makes the presence of a leader unnecessary. D) All meetings will be ineffective unless parliamentary procedure is used. E) Parliamentary procedure is used only for informational meetings, which require no participation. Answer: A Explanation: A) The larger the meeting, the more formal it will need to be to maintain order. Formal meetings often use parliamentary procedure, a time-tested method for planning and running effective meetings. Classification: Conceptual LO: 3 Difficulty: Moderate Learning Outcome: Describe best practices in team and interpersonal communication 32) Patrick's sales department meets to discuss targets and strategies for the coming month. As the head of the department, Patrick invites inputs from all the employees, but Brendan dominates the meeting, offering multiple suggestions, while the others do not participate. What should Patrick, as the leader, do in this situation? A) He should adopt Brendan's suggestions as they are the only options. B) He should remind Brendan that time is limited and the others need to be as well. C) He should ask Brendan to the meeting. D) He should ignore Brendan's suggestions and invite responses from other participants. E) He should call off the meeting and invite written suggestions. Answer: B Explanation: B) In any meeting, some participants are too quiet and others are too talkative. The leader should draw out nonparticipants by asking for their input. For the overly talkative, the leader can say that time is limited and others need to be heard. Classification: Application AACSB: Communication Abilities LO: 3 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 33) During meetings, it's good practice to appoint a person to record the ________, a summary of the important information presented and the decisions made during the meeting.
D) the basic communication model E) the Code of Professional Conduct Answer: B Explanation: B) Robert's Rules of Order is the best-known guide to parliamentary procedure. Classification: Conceptual LO: 3 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 31) of the following is true of parliamentary procedure? A) Parliamentary procedure is important to plan and run effective meetings. B) Parliamentary procedure is ineffective during virtual meetings and videoconferences. C) parliamentary procedure during a meeting makes the presence of a leader unnecessary. D) All meetings will be ineffective unless parliamentary procedure is used. E) Parliamentary procedure is used only for informational meetings, which require no participation. Answer: A Explanation: A) The larger the meeting, the more formal it will need to be to maintain order. Formal meetings often use parliamentary procedure, a time-tested method for planning and running effective meetings. Classification: Conceptual LO: 3 Difficulty: Moderate Learning Outcome: Describe best practices in team and interpersonal communication 32) Patrick's sales department meets to discuss targets and strategies for the coming month. As the head of the department, Patrick invites inputs from all the employees, but Brendan dominates the meeting, offering multiple suggestions, while the others do not participate. What should Patrick, as the leader, do in this situation? A) He should adopt Brendan's suggestions as they are the only options. B) He should remind Brendan that time is limited and the others need to be as well. C) He should ask Brendan to the meeting. D) He should ignore Brendan's suggestions and invite responses from other participants. E) He should call off the meeting and invite written suggestions. Answer: B Explanation: B) In any meeting, some participants are too quiet and others are too talkative. The leader should draw out nonparticipants by asking for their input. For the overly talkative, the leader can say that time is limited and others need to be heard. Classification: Application AACSB: Communication Abilities LO: 3 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 33) During meetings, it's good practice to appoint a person to record the ________, a summary of the important information presented and the decisions made during the meeting.
Test-Bank-for-Business-Communication-Essentials-6E-6th-Edition.docx