Adherence to Schedule Quality of Work Responsiveness Management Liaison Program Initiatives Identification and Resolution of Problems VERY GOOD (81 to EXCELLENT (91 to FACTORS AVERAGE (0 to 70) GOOD (71 to 80) 90) 100) ADHERENCE TO Consistently late on Some minor but no All All SCHEDULE meeting contractor critical contractor schedules schedules controlled scheduled controlled schedule are met. Contractor are met. Contractor dates. Little or no delays experienced. meets all surge exceeds all surge effort is made to Contractor meets all requirements with no requirements. maintain schedule surge requirements Government Concerted effort made integrity. with little Government intervention. to meet all schedule intervention. Major changes caused by program milestones the Government. are met. QUALITY OF Work is at minimal Work is done Work is done well with Work is of the highest WORK acceptance and adequately with some minimal rework caliber. No rework is rework is expected. rework required required. Changes are required. Changes are Repeated Government resulting in minor incorporated and incorporated resulting direction is required. problems but no accomplished. Minimal in enhancing program serious program Government direction accomplishment. impact upon schedule. is required. Government direction Occasional is not required. Government direction is required. RESPONSIVENESS Contractor is routinely The contractor The contractor The contractor inflexible to contract responds to program responds to program anticipates and changes resulting in schedule changes with schedule changes with responds to program delays in contract only minor adverse no adverse impact to schedule changes with efforts. Definitizes impact to supportability, cost, or no adverse impact to action within 180 days supportability, cost, or schedule. Definitizes supportability, cost, or from task order award. schedule. Definitizes action within 135 days schedule. Definitizes action within 150 days from task order award. action within 120 days from task order award. from task order award. AVERAGE GOOD VERY GOOD EXCELLENT FACTORS (0 to 70) (71 to 80) (81 to 90) (91 to 100) LIAISON Contractor fails or Contractor reacts to Contractor establishes Contractor establishes makes little effort to communications from good lines of superior lines of establish lines of Government communication with communication with communication employees and customer, customer as well as among Government contractor employees. Government Government employees, contractor Contractor normally employees, and other employees, contractor employees, customer, establishes good lines knowledgeable employees, and other
Adherence to Schedule Quality of Work Responsiveness Management Liaison Program Initiatives Identification and Resolution of Problems FACTORS AVERAGE (0 to 70) GOOD (71 to 80) VERY GOOD (81 to 90) EXCELLENT (91 to 100) ADHERENCE TO SCHEDULE Consistently late on meeting contractor controlled scheduled dates. Little or no effort is made to maintain schedule integrity. Some minor but no critical contractor controlled schedule delays experienced. Contractor meets all surge requirements with little Government intervention. Major program milestones are met. All schedules are met. Contractor meets all surge requirements with no Government intervention. All schedules are met. Contractor exceeds all surge requirements. Concerted effort made to meet all schedule changes caused by the Government. QUALITY OF WORK Work is at minimal acceptance and rework is expected. Repeated Government direction is required. Work is done adequately with some rework required resulting in minor problems but no serious program impact upon schedule. Occasional Government direction is required. Work is done well with minimal rework required. Changes are incorporated and accomplished. Minimal Government direction is required. Work is of the highest caliber. No rework is required. Changes are incorporated resulting in enhancing program accomplishment. Government direction is not required. RESPONSIVENESS Contractor is routinely inflexible to contract changes resulting in delays in contract efforts. Definitizes action within 180 days from task order award. The contractor responds to program schedule changes with only minor adverse impact to supportability, cost, or schedule. Definitizes action within 150 days from task order award. The contractor responds to program schedule changes with no adverse impact to supportability, cost, or schedule. Definitizes action within 135 days from task order award. The contractor anticipates and responds to program schedule changes with no adverse impact to supportability, cost, or schedule. Definitizes action within 120 days from task order award. FACTORS AVERAGE (0 to 70) GOOD (71 to 80) VERY GOOD (81 to 90) EXCELLENT (91 to 100) LIAISON Contractor fails or makes little effort to establish lines of communication among Government employees, contractor employees, customer, Contractor reacts to communications from Government employees and contractor employees. Contractor normally establishes good lines Contractor establishes good lines of communication with customer, Government employees, and other knowledgeable Contractor establishes superior lines of communication with customer as well as Government employees, contractor employees, and other
surveillance_award_fee_eval.docx