The Division of Senior Services Essex County Special Transportation System employs several means, listed in the Information and Notification” section; to communicate to the general public regarding the “Public activities it performs including LEP (limited-English proficient) and minority populations. The communication activities may focus in different mediums depending on the program or population affected. These include but are not limited to: Public Information and Notifications The Division of Senior Services Essex County Special Transportation System publishes notices, brochures and tables regarding Essex County’s Special Transportation System proposals and programs, including how the public can obtain information and make comments, where meetings are to take place, and other applicable information. The notices for public input are posted 30 days in advance so the public has time to consider proposals and make comments. The notice methods include: Press releases to local print media Customer newsletters and e-mail) Website links and articles On bus advertising and handouts brochures Spanish translation services and translated materials. Radio, television or newspaper ads considering stations and publications that serve LEP and minority populations Including contacting one of the Division of Senior Services Service Provider Agencies listed on pages 14 and 15. Meeting Locations The Essex County Division of Senior Services meets with the public in locations that have convenient access to transit and are centrally located so that anyone in its service area can attend meetings and receive information about any of the Division of Senior Services Essex County Special Transportation System activities that will impact them, especially LEP and minority populations. Meetings can be held on different days at different times at different locations for easier access. All public meeting locations will be accessible to those with disabilities. If notified five (5) days prior to the meeting, language or hearing interpreters will be made available. Public Meeting Forums On critical issues such as major service changes and a possible fare implementation, The Division of Seniors Services Special Transportation unit conducts a yearly public hearing that allows individuals to put their concerns and issues on record for review. The Division of Senior Services Special Transportation System unit staff will prepare proposals in sufficient detail and make available prior to the meeting for interested individuals. Since each customer can be affected differently than another customer, obtaining comments this way allows for an individualized response to an individual need. The Division staff will have a certified stenographer who will transcribe oral comments. If anyone is unable to attend and would like their comment entered into the record, they may have a proxy speak for them or they mail in their comments to be entered
The Division of Senior Services Essex County Special Transportation System employs several means, listed in the “Public Information and Notification” section; to communicate to the general public regarding the activities it performs including LEP (limited-English proficient) and minority populations. The communication activities may focus in different mediums depending on the program or population affected. These include but are not limited to: Public Information and Notifications The Division of Senior Services Essex County Special Transportation System publishes notices, brochures and tables regarding Essex County’s Special Transportation System proposals and programs, including how the public can obtain information and make comments, where meetings are to take place, and other applicable information. The notices for public input are posted 30 days in advance so the public has time to consider proposals and make comments. The notice methods include: Press releases to local print media Customer newsletters and e-mail) Website links and articles On bus advertising and handouts brochures Spanish translation services and translated materials. Radio, television or newspaper ads considering stations and publications that serve LEP and minority populations Including contacting one of the Division of Senior Services Service Provider Agencies listed on pages 14 and 15. Meeting Locations The Essex County Division of Senior Services meets with the public in locations that have convenient access to transit and are centrally located so that anyone in its service area can attend meetings and receive information about any of the Division of Senior Services Essex County Special Transportation System activities that will impact them, especially LEP and minority populations. Meetings can be held on different days at different times at different locations for easier access. All public meeting locations will be accessible to those with disabilities. If notified five (5) days prior to the meeting, language or hearing interpreters will be made available. Public Meeting Forums On critical issues such as major service changes and a possible fare implementation, The Division of Seniors Services Special Transportation unit conducts a yearly public hearing that allows individuals to put their concerns and issues on record for review. The Division of Senior Services Special Transportation System unit staff will prepare proposals in sufficient detail and make available prior to the meeting for interested individuals. Since each customer can be affected differently than another customer, obtaining comments this way allows for an individualized response to an individual need. The Division staff will have a certified stenographer who will transcribe oral comments. If anyone is unable to attend and would like their comment entered into the record, they may have a proxy speak for them or they mail in their comments to be entered
Title-VI-Non-Discrimination-Policy.docx