Training facilitation guide Course name: TIP ESO Portal Training Session Instructor: Timing Slide Subject Presenter notes Number(s) 00:00 1 2 Introduction & Housekeeping – – 05:00 out introductions around the group and ensure everyone is aware of where facilities are and procedures in case of emergency 05:00 3 Learning outcomes – 10:00 Communicate and then discuss the high-level structure of the days learning outcomes 10:00 4 and What is the ESO Portal? Select the hyperlink – 15:00 eLearning Explain what it is the ESO Portal provides and to launch an what it was designed for. It’s possible that eLearning attendees already have this information, but demonstration of the reiterate that this is the message as it should be portal. communicated forward to the attendees of their training sessions. 15:00 5 Benefits of the Portal? – 20:00 Explain the benefits of the Portal. Depending on time and the people that are in your training group, you could even invite the attendees who are already in the Portal to share the benefits that they have experienced. 20:00 6 7 Obtaining an AUSKey – – 25:00 Explain the process of obtaining an AUSKey. This is a good opportunity to reinforce what it is we know about obtaining an AUSKey given the lessons learned from ESOs over the last six months. 25:00 8 10 Activating & registering – – 40:00 Walk attendees through the process of registering via DVA website, using the AUSKey and then agreeing to the terms and conditions. 40:00 11 and Set up the organisation Click the two – 60:00 eLearning Go through the ideas of what it is that hyperlinks to walk Portal Managers do and then take the attendees through eLearning through the Portal Manager eLearning activities. demonstrations 60:00 12 and Personal details Click the hyperlink to – 70:00 eLearning Walk through the process of updating the walk through an personal details and then take the attendees eLearning through the eLearning activity. demonstration 70:00 13 and Online single claim Click the hyperlink to – 100:00 eLearning Explain the concepts and benefits of the online walk through an single claim and then take attendees through the eLearning eLearning activities. demonstration (this
Training facilitation guide Course name: TIP ESO Portal Training Session Instructor: Timing Slide Number(s) Subject Presenter notes 00:00 – 05:00 1 – 2 Introduction & Housekeeping out introductions around the group and ensure everyone is aware of where facilities are and procedures in case of emergency 05:00 – 10:00 3 Learning outcomes Communicate and then discuss the high-level structure of the days learning outcomes 10:00 – 15:00 4 and eLearning What is the ESO Portal? Explain what it is the ESO Portal provides and what it was designed for. It’s possible that attendees already have this information, but reiterate that this is the message as it should be communicated forward to the attendees of their training sessions. Select the hyperlink to launch an eLearning demonstration of the portal. 15:00 – 20:00 5 Benefits of the Portal? Explain the benefits of the Portal. Depending on time and the people that are in your training group, you could even invite the attendees who are already in the Portal to share the benefits that they have experienced. 20:00 – 25:00 6 – 7 Obtaining an AUSKey Explain the process of obtaining an AUSKey. This is a good opportunity to reinforce what it is we know about obtaining an AUSKey given the lessons learned from ESOs over the last six months. 25:00 – 40:00 8 – 10 Activating & registering Walk attendees through the process of registering via DVA website, using the AUSKey and then agreeing to the terms and conditions. 40:00 – 60:00 11 and eLearning Set up the organisation Go through the ideas of what it is that Portal Managers do and then take the attendees through the Portal Manager eLearning activities. Click the two hyperlinks to walk through eLearning demonstrations 60:00 – 70:00 12 and eLearning Personal details Walk through the process of updating the personal details and then take the attendees through the eLearning activity. Click the hyperlink to walk through an eLearning demonstration 70:00 – 100:00 13 and eLearning Online single claim Explain the concepts and benefits of the online single claim and then take attendees through the eLearning activities. Click the hyperlink to walk through an eLearning demonstration (this
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