Ticket Purchase Policy 1.0 Adoption of this policy This policy was adopted by the Leadership Committee on 10th December 2013 and will be reviewed no later than 10th December 2016. This policy replaces any previously approved documents. This policy can be found in the staff handbook and is available for download from . 2.0 Introduction 2.1 This Ticket Purchase Policy is designed to ensure the customers satisfaction and understanding of the purchase process on upsu.net and through the Union Shop. 2.2 The sells tickets for a variety of reasons including Union run events such as the annual Graduation Ball and various trips and tours, as well as on behalf of various other externally accredited agents. 3.0 Event Partnerships 3.1 The sells tickets for it’s own events as well as on behalf of promoters, producers, teams, performers and venues. We refer to these parties who organise or provide the event and/or from whom we obtain tickets to sell to customers as our Partner”. “Event 3.2 The ticket remains the property of the Event Partner and is a personal revocable license, which may be withdrawn, and admission refused at any time upon refunding the printed purchase price. 3.3 The ticket is issued subject to the terms and conditions of the Event Partner and/or event. Breach of any of these terms and conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the Event Partner to eject customers from the venue. 3.4 Tickets are sold subject to the Event Partner's right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets. 3.5 Event partners and Union events chosen venues reserve the right to refuse admission should patrons breach any terms and conditions of the event or Event Partner. The venue may on occasions have to conduct security searches to ensure the safety of the patrons. 3.6 Every effort to admit latecomers will be made at a suitable period in the event, but admission cannot always be guaranteed. 3.7 Unauthorised use of photographic and recording equipment may be prohibited in specific venues customers must abide by the venue’s rules and regulations. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron's own food and drink may also be prohibited (please check with the venue).
Ticket Purchase Policy 1.0 Adoption of this policy This policy was adopted by the Leadership Committee on 10th December 2013 and will be reviewed no later than 10th December 2016. This policy replaces any previously approved documents. This policy can be found in the staff handbook and is available for download from . 2.0 Introduction 2.1 This Ticket Purchase Policy is designed to ensure the customers satisfaction and understanding of the purchase process on upsu.net and through the Union Shop. 2.2 The sells tickets for a variety of reasons including Union run events such as the annual Graduation Ball and various trips and tours, as well as on behalf of various other externally accredited agents. 3.0 Event Partnerships 3.1 The sells tickets for it’s own events as well as on behalf of promoters, producers, teams, performers and venues. We refer to these parties who organise or provide the event and/or from whom we obtain tickets to sell to customers as our “Event Partner”. 3.2 The ticket remains the property of the Event Partner and is a personal revocable license, which may be withdrawn, and admission refused at any time upon refunding the printed purchase price. 3.3 The ticket is issued subject to the terms and conditions of the Event Partner and/or event. Breach of any of these terms and conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the Event Partner to eject customers from the venue. 3.4 Tickets are sold subject to the Event Partner's right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets. 3.5 Event partners and Union events chosen venues reserve the right to refuse admission should patrons breach any terms and conditions of the event or Event Partner. The venue may on occasions have to conduct security searches to ensure the safety of the patrons. 3.6 Every effort to admit latecomers will be made at a suitable period in the event, but admission cannot always be guaranteed. 3.7 Unauthorised use of photographic and recording equipment may be prohibited in specific venues customers must abide by the venue’s rules and regulations. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron's own food and drink may also be prohibited (please check with the venue).
ticketpurchasepolicy2013.docx