Integrated Comparison of results with internal targets and Aligned external benchmarks Systematic Reacting Interpretation of results Integrated and insights gained Aligned Systematic Reacting 2I3 Comments 2.4: Complaint Processes 2P4 Process Comments on Process Maturity and Improvement Collecting complaint Integrated information from students Aligned Systematic Reacting Collecting complaint Integrated information from other key Aligned stakeholders Systematic Reacting Integrated Aligned
Comparison of results with internal targets and external benchmarks Integrated Aligned Systematic Reacting Interpretation of results and insights gained Integrated Aligned Systematic Reacting 2I3 Comments 2.4: Complaint Processes 2P4 Process Comments on Process Maturity and Improvement Collecting complaint information from students Integrated Aligned Systematic Reacting Collecting complaint information from other key stakeholders Integrated Aligned Systematic Reacting Integrated Aligned
SysAppraisal-IndependentReview_2017_FRM.docx