OBC? (with patients, families and other Allow individuals to take more professionals) responsibility for themselves Promote concept of social value Start young when people are at Prevention = transformation stage’ Need to stop progression of ‘pre-need Stop co-dependency. problems via early intervention Inverse care law how do we reverse? How Integration should allow this – do we engage Identify and alleviate causes (vascular dementia good example) of stress and anxiety Pharmacy counter assistants should Need to work with and listen to be used more communities Need focus on smoking cessation Need to form robust Allow/enable staff to deliver prevention partnerships interventions Ensure staff have time and resources to do Need to increase awareness of all services their jobs well that are available Empower people to manage their own Form long term relationships health Central database of services Put in support to help avoid loneliness and Should be role of CCG to do this? isolation Need to increase access to EMIS records and specific needs need to know Need single assessment – local people Use Council services to offer a range of Challenge is to connect wide range of support people Housing Open groups to wide of people Education Should be a THIPP work stream focusing on Employment wider determinants of health Key role for health promotion Needs ownership and leadership How to engage broader more Needs shared commitment diverse groups? Setting and keeping of standards Capacity needed to do this Brand work in this area Use personal budgets to help provide support MDT working Key principles Implications for the model Approach is PKB Knows Best’ Triage who is trained? – ‘Patient – Build up trust amongst colleagues in Referral system for each specialty – the MDT standardize and publicize Complaint systems are different across Patient and family are part of the MDT the MDT need to be harmonized IT systems needs to work to make MDT – Need for multi-professional teams work Colocation and coordination of teams Patient to be seen as part of the and their work MDT Learn from Burtzog model in Holland Patient and family are new to this (i.e. DNs who can do physio Need mechanisms for making changes assessments) to things not working Learn from Leicester University Patient knows best patient holds – – Patient Knows Best project records and discloses to who he/she Need protected time for MDT working wants to Need cultural changes to make it work Barriers IT system sharing –
OBC? Allow individuals to take more responsibility for themselves Start young when people are at ‘pre-need stage’ Stop co-dependency. Inverse care law – how do we reverse? How do we engage Identify and alleviate causes of stress and anxiety Need to work with and listen to communities Need to form robust partnerships Ensure staff have time and resources to do their jobs well Empower people to manage their own health Put in support to help avoid loneliness and isolation and specific needs – need to know local people Challenge is to connect wide range of people Open groups to wide of people Should be a THIPP work stream focusing on wider determinants of health Needs ownership and leadership Needs shared commitment Setting and keeping of standards Brand work in this area (with patients, families and other professionals) Promote concept of social value Prevention = transformation Need to stop progression of problems via early intervention Integration should allow this (vascular dementia good example) Pharmacy counter assistants should be used more Need focus on smoking cessation Allow/enable staff to deliver prevention interventions Need to increase awareness of all services that are available Form long term relationships Central database of services Should be role of CCG to do this? Need to increase access to EMIS records Need single assessment Use Council services to offer a range of support Housing Education Employment Key role for health promotion How to engage broader more diverse groups? Capacity needed to do this Use personal budgets to help provide support MDT working Key principles Implications for the model Approach is PKB – ‘Patient Knows Best’ Build up trust amongst colleagues in the MDT Complaint systems are different across the MDT – need to be harmonized Need for multi-professional teams Colocation and coordination of teams and their work Learn from Burtzog model in Holland (i.e. DNs who can do physio assessments) Learn from Leicester University – Patient Knows Best project Need protected time for MDT working Need cultural changes to make it work Triage – who is trained? Referral system for each specialty – standardize and publicize Patient and family are part of the MDT IT systems needs to work to make MDT work Patient to be seen as part of the MDT Patient and family are new to this Need mechanisms for making changes to things not working Patient knows best – patient holds records and discloses to who he/she wants to Barriers – IT system sharing
staff_engagement_event_report_April_15.docx