Hold, or willing to undertake, an NPLQ A lifeguarding qualification; Hold, or willing to undertake, a First Aid at Work A qualification. Experience Experience of the leisure industry at a technical/ A I supervisory level; Proven experience in dealing with members of A I the public in a customer facing role and of being able to deal with high volume of enquiries in a professional and polite manner; Proven experience of being able to manage and A I E prioritise multiple tasks to ensure maximum efficiency and customer service; Experience of developing effective administrative A I systems to maintain efficiency in a complex environment eg across different sites or shift patterns. Managing People Works co-operatively in partnership with others, A I meeting agreed objectives whilst supervising and leading other staff to achieve their objectives. Technical/Work Use of IT (Word, Excel, Management/booking A based skills systems); Experience in Pool management/supervision. A General The role will require the post holder to work an A Requirement average of 37 hours per week on rotating shift pattern between all sites including weekends and evenings; The role requires the ability to lift and move A equipment, according to health and safety guidelines; the ability to travel between sites. Desirable Basic Leisure Management qualification; A NVQ level 3 in facility operations; A Instructor Awards - for Exercise to Music/fitness A facilities; Coaching qualifications; A
Hold, or willing to undertake, an NPLQ lifeguarding qualification; Hold, or willing to undertake, a First Aid at Work qualification. A A Experience Experience of the leisure industry at a technical/ supervisory level; Proven experience in dealing with members of the public in a customer facing role and of being able to deal with high volume of enquiries in a professional and polite manner; Proven experience of being able to manage and prioritise multiple tasks to ensure maximum efficiency and customer service; Experience of developing effective administrative systems to maintain efficiency in a complex environment eg across different sites or shift patterns. A I A I A I E A I Managing People Works co-operatively in partnership with others, meeting agreed objectives whilst supervising and leading other staff to achieve their objectives. A I Technical/Work based skills Use of IT (Word, Excel, Management/booking systems); Experience in Pool management/supervision. A A General Requirement The role will require the post holder to work an average of 37 hours per week on rotating shift pattern between all sites including weekends and evenings; The role requires the ability to lift and move equipment, according to health and safety guidelines; the ability to travel between sites. A A Desirable Basic Leisure Management qualification; NVQ level 3 in facility operations; Instructor Awards - for Exercise to Music/fitness facilities; Coaching qualifications; A A A A
SR5075%20Duty%20Officer.docx