Slide Slide No Trainer Notes Trainer identifies details which should be captured when receiving a bomb threat telephone call: Background noises which may relate to: – Street and/or house noises; Aircraft noises; Music; Other voices; Machinery Details about the caller such as: – The caller’s accent; Gender; Age; they spoke at; Speech impediments; Diction Call details for example: – Was it real-time or taped? Was it read from a script or made up on-the spot? Threatening? Abusive? Rational? Incoherent? Bomb details ask questions to try to get as much information from the caller as – you can: does the bomb look like?’ ‘What type of bomb is it?’ ‘What is in the bomb?’ ‘What is the bomb due to explode?’ ‘When did you plant the bomb?’ ‘Why can we defuse it?’ ‘How will make the bomb explode?’ ‘What Class Activity Role Play/s – Trainer develops series of role plays where students are required to take mock telephone call advising there is a bomb in the venue. Students should ask questions and capture relevant details of the call. Slide No Trainer Notes Trainer advises students about what to do after taking a bomb threat telephone call: Immediately speak with the appropriate person about the threat supervisor, – owner, Head of Security Talk in a quiet place away from others Communicate the details in a calm and clear manner to avoid panic: refer to the – notes taken at the time Immediately start evacuation procedures
Slide Slide No Trainer Notes Trainer identifies details which should be captured when receiving a bomb threat telephone call: Background noises – which may relate to: Street and/or house noises; Aircraft noises; Music; Other voices; Machinery Details about the caller – such as: The caller’s accent; Gender; Age; they spoke at; Speech impediments; Diction Call details – for example: Was it real-time or taped? Was it read from a script or made up on-the spot? Threatening? Abusive? Rational? Incoherent? Bomb details – ask questions to try to get as much information from the caller as you can: ‘What does the bomb look like?’ ‘What type of bomb is it?’ ‘What is in the bomb?’ ‘When is the bomb due to explode?’ ‘Why did you plant the bomb?’ ‘How can we defuse it?’ ‘What will make the bomb explode?’ Class Activity – Role Play/s Trainer develops series of role plays where students are required to take mock telephone call advising there is a bomb in the venue. Students should ask questions and capture relevant details of the call. Slide No Trainer Notes Trainer advises students about what to do after taking a bomb threat telephone call: Immediately speak with the appropriate person about the threat – supervisor, owner, Head of Security Talk in a quiet place away from others Communicate the details in a calm and clear manner – to avoid panic: refer to the notes taken at the time Immediately start evacuation procedures
TG_Maintain_the_safety_of_premises_&_personnel_refined.docx