Performance Agreements Municipal Manager and Section 57 Managers 6 Agreements 2016/2017 Convene IDP steering Process Plan Committee Notice Steering meeting Attendance Committee Rep Forum Ensure the development of a credible Integrated Approval of an MSA compliant lDP by Register Rep Forum 1 . meeting Development Plan Council March Minutes: Meeting – Table draft IDP Steering to council Committee Submit Draft Rep Forum IDP to Prov COGTA Number of Customer complains Monthly Report Ensure effective customer care 12 satisfactory attended to/resolved MM of Complaints 48monthly departmental 4 x 4 x 4 x Monthly Departmental reports Section reports Reports departmental departmental 79 report presented at reports reports reports Management meetings Notice Attendance Number of Audit Committee meetings 4 Register 1 Minutes
Performance Agreements Municipal Manager and Section 57 Managers 2016/2017 6 Agreements Ensure the development of a credible Integrated Development Plan Approval of an MSA compliant lDP by Council – March 1 Process Plan Notice Attendance Register Minutes: Steering Committee Rep Forum . Steering Committee Rep Forum Meeting Convene IDP steering Committee meeting Rep Forum meeting Table draft IDP to council Submit Draft IDP to Prov COGTA Ensure effective customer care Number of Customer complains satisfactory attended to/resolved MM 12 Monthly Report of Complaints Monthly Departmental reports Section 79 report 48monthly departmental reports presented at Management meetings Reports 4 x reports 4 x departmental reports 4 x departmental reports Number of Audit Committee meetings 4 Notice Attendance Register Minutes 1
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