The following people are all cause for concern and should be reported to the appropriate person. Note: your job is simply to report the behaviour or person and not to take any further action such as asking the patron to modify their behaviour, asking questions of the person or attempting to remove the individual. The key is to never put yourself in harm’s way. You should be alert to all of the following and report them when you identify them: People discovered in areas where they have no right to be for example: – A guest in a back-of-house area would be cause for concern A guest in a front-of-house area when the area has not yet opened, or after it has closed Drunken and disorderly people these do not have to be guests at the venue as they – may have come onto the premises in that condition after having been removed from another venue. Drunken and disorderly people can be identified by many factors some of which include: Loud voices Swearing Arguing Fighting Threatening others
The following people are all cause for concern and should be reported to the appropriate person. Note: your job is simply to report the behaviour or person and not to take any further action such as asking the patron to modify their behaviour, asking questions of the person or attempting to remove the individual. The key is to never put yourself in harm’s way. You should be alert to all of the following and report them when you identify them: People discovered in areas where they have no right to be – for example: A guest in a back-of-house area would be cause for concern A guest in a front-of-house area when the area has not yet opened, or after it has closed Drunken and disorderly people – these do not have to be guests at the venue as they may have come onto the premises in that condition after having been removed from another venue. Drunken and disorderly people can be identified by many factors some of which include: Loud voices Swearing Arguing Fighting Threatening others
TM_Clean_&_tidy_bev_&_food_serv_areas_refined.docx