Dear SRTA Applicant, Persons with disabilities may be considered eligible to use SRTA ADA service if they meet the following criteria: If the person’s disability prevents him/her from getting to and from a station/stop at the of origin or destination. If the person’s disability prevents him/her from boarding, utilizing or disembarking from the vehicle at the station/stop, even with the assistance of a lift-equipped bus. If the person’s disability prevents him or her from recognizing the pick-up point or the destination point once the person is on the vehicle. If the person’s disability would not allow the person to negotiate transfers or connections if any should exist, on the desired fixed-route path of travel. Architectural or environmental barriers not under the control of the SRTA (e.g. distance, terrain, lack of curb cuts, weather) standing alone, do not form a basis for eligibility. The interaction of such barriers with an individual’s specific impairment-related condition may form a basis for eligibility, if the effect is to prevent the individual from traveling to a boarding location or from a disembarking location A determination of your eligibility will be made by the SRTA within 21 days of receipt of the completed application. The SRTA will notify you in writing of the decision about your eligibility for ADA paratransit service. If it is determined that you are able to use the fixed route system and are not eligible for paratransit service, SRTA will explain the reason for this determination. An opportunity to appeal a SRTA decision will be available. The appeal process will be described in detail in the denial letter. If your application is approved, you will be given information on how to use the appropriate service. If you are considered temporarily disabled by the SRTA then you will be granted TEMPORARY eligibility, which may be renewed (if necessary depending on your medical situation). Your eligibility may be reassessed periodically by our office.
Dear SRTA Applicant, Persons with disabilities may be considered eligible to use SRTA ADA service if they meet the following criteria: If the person’s disability prevents him/her from getting to and from a station/stop at the of origin or destination. If the person’s disability prevents him/her from boarding, utilizing or disembarking from the vehicle at the station/stop, even with the assistance of a lift-equipped bus. If the person’s disability prevents him or her from recognizing the pick-up point or the destination point once the person is on the vehicle. If the person’s disability would not allow the person to negotiate transfers or connections if any should exist, on the desired fixed-route path of travel. Architectural or environmental barriers not under the control of the SRTA (e.g. distance, terrain, lack of curb cuts, weather) standing alone, do not form a basis for eligibility. The interaction of such barriers with an individual’s specific impairment-related condition may form a basis for eligibility, if the effect is to prevent the individual from traveling to a boarding location or from a disembarking location A determination of your eligibility will be made by the SRTA within 21 days of receipt of the completed application. The SRTA will notify you in writing of the decision about your eligibility for ADA paratransit service. If it is determined that you are able to use the fixed route system and are not eligible for paratransit service, SRTA will explain the reason for this determination. An opportunity to appeal a SRTA decision will be available. The appeal process will be described in detail in the denial letter. If your application is approved, you will be given information on how to use the appropriate service. If you are considered temporarily disabled by the SRTA then you will be granted TEMPORARY eligibility, which may be renewed (if necessary depending on your medical situation). Your eligibility may be reassessed periodically by our office.
SRTA-ADA-Paratransit-Application-2018.docx