3.4 Maintain personal work standards in a manner that Traditional practices and observations supports the workgroup and organisational Beliefs, values, practices requirements Food, diet 3.5 Make positive contributions to the planning process to Dress improve work practices Religious and spiritual observances 3.6 Use non-discriminatory attitudes and language when interacting with customers, and management, Social conventions consistently Cultural stereotypes Conventions of gender/sexuality. Organisational requirements may relate to: Legal and organisational policy and procedures, including personnel practices and guidelines Organisational goals, objectives, plans, systems and processes Legislation relevant to the operation, incident and/or response Employer and employee rights and responsibilities Business and performance plans Policies and procedures relating to own role, responsibility and delegation Quality and continuous improvement processes and standards Client service standards Defined resource parameters. Language and tone may be related to: Using simple, concise language that can be easily understood by the audience appropriate tone, i.e. not patronising, not too loud, not too soft, not yelling, not angry. Conflict may include:
3.4 Maintain personal work standards in a manner that supports the workgroup and organisational requirements 3.5 Make positive contributions to the planning process to improve work practices 3.6 Use non-discriminatory attitudes and language when interacting with customers, and management, consistently Traditional practices and observations Beliefs, values, practices Food, diet Dress Religious and spiritual observances Social conventions Cultural stereotypes Conventions of gender/sexuality. Organisational requirements may relate to: Legal and organisational policy and procedures, including personnel practices and guidelines Organisational goals, objectives, plans, systems and processes Legislation relevant to the operation, incident and/or response Employer and employee rights and responsibilities Business and performance plans Policies and procedures relating to own role, responsibility and delegation Quality and continuous improvement processes and standards Client service standards Defined resource parameters. Language and tone may be related to: Using simple, concise language that can be easily understood by the audience appropriate tone, i.e. not patronising, not too loud, not too soft, not yelling, not angry. Conflict may include:
TG_Work_cooperatively_in_GA_environ_refined.docx