Managing information is a critical competency for health care workers in the 21st century. This means individuals must be able integrate, analyse and critically appraise information in real time so they can adapt and respond to changing demands. This may include the need at times to innovate and broaden their scope. 2.1 Partnerships with patients/consumers and their whānau/families Establish meaningful engagement and partnerships with patients/consumers and their whānau/families as the central participants of the health care team KNOWLEDGE OF ACTIONS the core values associated with applies the principles of patient centred care patient centred care as part of everyday practice the concept of patient engagement partners with the patient/consumer and their and patient partnership across the whānau/family so that their care is tailored to spectrum of health care as a key meet their expressed needs and preferences strategy for improving health identifies the health literacy of their patients outcomes and adapts communication style to ensure the principles of health literacy and the patient/consumer and their whānau/family cultural competency understand key information and are supported to ask questions 2.2 Quality and safety culture Contribute to and a culture that values and promotes quality and safety as top priorities KNOWLEDGE OF ACTIONS what a good quality and safety fosters a quality and safety culture within their culture is and the with better own work environment patient outcomes is open and transparent in words and actions the value of openness and recognises and reports quality and safety transparency in health care and the concerns implications for quality and safety the importance of reporting and the mechanisms for reporting in their own organisation 2.3 Leadership Doing what is right and setting an example so that others follow. In the context of a defined leadership role, leadership carries the responsibility of setting the direction for improving quality and safety consistent with organisational and national goals KNOWLEDGE OF ACTIONS
Managing information is a critical competency for health care workers in the 21st century. This means individuals must be able integrate, analyse and critically appraise information in real time so they can adapt and respond to changing demands. This may include the need at times to innovate and broaden their scope. 2.1 Partnerships with patients/consumers and their whānau/families Establish meaningful engagement and partnerships with patients/consumers and their whānau/families as the central participants of the health care team KNOWLEDGE OF ACTIONS the core values associated with patient centred care the concept of patient engagement and patient partnership across the spectrum of health care as a key strategy for improving health outcomes the principles of health literacy and cultural competency applies the principles of patient centred care as part of everyday practice partners with the patient/consumer and their whānau/family so that their care is tailored to meet their expressed needs and preferences identifies the health literacy of their patients and adapts communication style to ensure the patient/consumer and their whānau/family understand key information and are supported to ask questions 2.2 Quality and safety culture Contribute to and a culture that values and promotes quality and safety as top priorities KNOWLEDGE OF ACTIONS what a good quality and safety culture is and the with better patient outcomes the value of openness and transparency in health care and the implications for quality and safety the importance of reporting and the mechanisms for reporting in their own organisation fosters a quality and safety culture within their own work environment is open and transparent in words and actions recognises and reports quality and safety concerns 2.3 Leadership Doing what is right and setting an example so that others follow. In the context of a defined leadership role, leadership carries the responsibility of setting the direction for improving quality and safety consistent with organisational and national goals KNOWLEDGE OF ACTIONS
sector-full-discussion-paper-Aug-2015.docx