A service category is a logical grouping of services that benefit from being managed together. Listed are common IT offered in each category. This list should be broadly representative but may not be services comprehensive. Your division may not offer all of these or may have additional services. a. Teaching and Learning: Instructional technology, and resources directly supporting teaching and learning. Includes, but not limited to: Learning management systems: Services in support of managing and sharing course materials (videos, documents, spreadsheets, etc.) and facilitating learning through collaboration. Classroom technology and support: Services to ensure classrooms are suitably equipped and functional to meet the needs of the education experience. Lecture capture: Services for recording, storing, editing, and publishing course lectures. In-class and online course development. Learning analytics. Course evaluation. Webinars. b. Research: Services supporting research activities, including: Research computing: Computing and storage resources and services to support research that has specialized or highly intensive computation, storage, bandwidth, or graphics requirements. Includes high-performance and high throughput computing (HPC/HTC). Advanced applications: Services for applications that could include plotting, scientific visualization, modeling, rendering, animation, graphics programming, and image manipulation. Visualization: Graphics, visualization, and virtual-reality facilities and services in support of research application areas such as biomedical engineering, chemistry, space weather modeling, computational fluid dynamics, archaeology, and fine arts. Lab-management systems: Services to record and track lab experiments, equipment, and specimens. Research administration systems: Services in support of systems used to secure funding, manage funding, conduct research, and facilitate compliance. c. Administration and Business:
A service category is a logical grouping of services that benefit from being managed together. Listed are common IT services offered in each category. This list should be broadly representative but may not be comprehensive. Your division may not offer all of these or may have additional services. a. Teaching and Learning: Instructional technology, and resources directly supporting teaching and learning. Includes, but not limited to: Learning management systems: Services in support of managing and sharing course materials (videos, documents, spreadsheets, etc.) and facilitating learning through collaboration. Classroom technology and support: Services to ensure classrooms are suitably equipped and functional to meet the needs of the education experience. Lecture capture: Services for recording, storing, editing, and publishing course lectures. In-class and online course development. Learning analytics. Course evaluation. Webinars. b. Research: Services supporting research activities, including: Research computing: Computing and storage resources and services to support research that has specialized or highly intensive computation, storage, bandwidth, or graphics requirements. Includes high-performance and high throughput computing (HPC/HTC). Advanced applications: Services for applications that could include plotting, scientific visualization, modeling, rendering, animation, graphics programming, and image manipulation. Visualization: Graphics, visualization, and virtual-reality facilities and services in support of research application areas such as biomedical engineering, chemistry, space weather modeling, computational fluid dynamics, archaeology, and fine arts. Lab-management systems: Services to record and track lab experiments, equipment, and specimens. Research administration systems: Services in support of systems used to secure funding, manage funding, conduct research, and facilitate compliance. c. Administration and Business:
Service-Catalog-Template-Revised-11-14-16-1.docx