Your Coordinator is your main point of contact for your volunteering role with Changing Faces. They provide support and advice regarding any aspect of volunteering by answering your queries and staying in touch with you regularly. Any technical queries will be passed to the training team. Your Coordinator will: Be there to discuss any questions or issues you have with your volunteering, clients, or clinics. Respond to your call or email within 3 days (or within a day if your clinic is coming up in the next week). Ensure you are in touch with each other at least every two months. Contact you for a one-to-one review every 6 months. Keep you up-to-date with changes, policy updates, general Changing Faces information and anything else that is relevant often these communications – will come from the Skin Camouflage Service Manager. Direct you to appropriate support to talk through a situation relating to a client’s mental health or a situation that was challenging for you. KEEP IN TOUCH WITH US We will do our utmost to communicate with you regularly. However, to make sure things flow smoothly, it’s really important that you stay in with us too, by responding to us, asking questions or sharing your thoughts. We ask volunteers to: Get in touch if you have any admin, policy, clinic or client queries, problems, worries, or something in your life is affecting your volunteering. Read and respond to communications we send out. your volunteering email account regularly, every 3 days (or every day in the week before a clinic). Respond to any communication from us within 3 days (or day in the week before a clinic your clinic). IF YOU CAN’T RUN YOUR CLINIC
Your Coordinator is your main point of contact for your volunteering role with Changing Faces. They provide support and advice regarding any aspect of volunteering by answering your queries and staying in touch with you regularly. Any technical queries will be passed to the training team. Your Coordinator will: Be there to discuss any questions or issues you have with your volunteering, clients, or clinics. Respond to your call or email within 3 days (or within a day if your clinic is coming up in the next week). Ensure you are in touch with each other at least every two months. Contact you for a one-to-one review every 6 months. Keep you up-to-date with changes, policy updates, general Changing Faces information and anything else that is relevant – often these communications will come from the Skin Camouflage Service Manager. Direct you to appropriate support to talk through a situation relating to a client’s mental health or a situation that was challenging for you. KEEP IN TOUCH WITH US We will do our utmost to communicate with you regularly. However, to make sure things flow smoothly, it’s really important that you stay in with us too, by responding to us, asking questions or sharing your thoughts. We ask volunteers to: Get in touch if you have any admin, policy, clinic or client queries, problems, worries, or something in your life is affecting your volunteering. Read and respond to communications we send out. your volunteering email account regularly, every 3 days (or every day in the week before a clinic). Respond to any communication from us within 3 days (or day in the week before a clinic your clinic). IF YOU CAN’T RUN YOUR CLINIC
SCS-Vol-Handbook-July-2017-Current.docx