Tier Expected knowledge Expected role to: Training Information Support Tier three: As for tier 2. for tier 2 As for tier 2 As for tier 2 for tier 2 NCC CH&SCD Knowledge of all Social Care all available options to Professional Social Internal/external Supervision/ Social Care support options. support a person with social Work qualification / guidance e.g. NCC, consultancy Assessment Officers Knowledge of relevant legislation care and support needs. registration. NICE, GOV.UK, Social workers inc around ASC statutory services and to undertake Care Act Internal/external Health & Social Care hospital the ability to interpret and convey to compliant assessments/reviews training / e-learning Professionals Advocacy Service - the appropriate level. to identify the most appropriate Continued Council. Your Voice Counts Knowledge of relevant guidance ASC support service to meet the professional and of practice person’s needs. development Know the process to challenge an to refer the person and ASC service decision. manage the process, to the Know organisation to refer a most appropriate ASC support person if they want to challenge the service to meet the person’s decision. needs. to prioritise and manage a caseload. to represent and advocate on behalf of a person if appropriate to role. to support people who are disputing and challenging decisions if appropriate to role.
Tier Expected knowledge Expected role to: Training Information Support Tier three: NCC CH&SCD Social Care Assessment Officers Social workers inc hospital Advocacy Service - Your Voice Counts As for tier 2. Knowledge of all Social Care support options. Knowledge of relevant legislation around ASC statutory services and the ability to interpret and convey to the appropriate level. Knowledge of relevant guidance and of practice Know the process to challenge an ASC service decision. Know organisation to refer a person if they want to challenge the decision. for tier 2 all available options to support a person with social care and support needs. to undertake Care Act compliant assessments/reviews to identify the most appropriate ASC support service to meet the person’s needs. to refer the person and manage the process, to the most appropriate ASC support service to meet the person’s needs. to prioritise and manage a caseload. to represent and advocate on behalf of a person if appropriate to role. to support people who are disputing and challenging decisions if appropriate to role. As for tier 2 Professional Social Work qualification / registration. Internal/external training / e-learning Continued professional development As for tier 2 Internal/external guidance e.g. NCC, NICE, GOV.UK, Health & Social Care Professionals Council. for tier 2 Supervision/ consultancy
spectrums_of_advice_adult_care_and_support_locally.docx