visual privacy, What efforts have been made to maintain a pleasant smelling temperature/thermal environment? Describe the organization’s approach to overhead paging. comfort. For continuing care settings, describe opportunities for residents to personalize their living environment. Elective for Bronze Provide specific examples of how symbolic and real barriers have VI.D: As for future None. and Silver renovations and been removed from patient/resident care settings. remodeling are Describe the characteristics of your nurses’ stations that promote developed, symbolic and open communication and human interactions. real barriers are Describe your healing spaces, gardens, staff respite areas, minimized and open family lounges, unit-based kitchens/pantries, and/or libraries. communication and How is the availability of these spaces communicated to human interactions are prioritized. Specific patients/residents and families? changes demonstrate If applicable, how is the organization integrating new how environment of care technologies to support a person-centered culture? Examples design supports the include technology that promotes effective communication, healing environment. partnership with caregivers, continuity of care, family involvement and quality of life. Elective for Bronze Do patients/residents and visitors become lost easily in your VI.E: A patient/resident None. and Silver and visitor navigation building or on your campus? If yes, how do you address this? plan provides a clear and Describe ways that patients/residents have been involved in the understandable pathway development and/or evaluation of your navigation plan. for patients/residents and visitors to their destinations. Patient/resident input informs the navigation plan. In continuing care settings, signage in resident rooms is kept to a minimum.
visual privacy, temperature/thermal comfort. What efforts have been made to maintain a pleasant smelling environment? Describe the organization’s approach to overhead paging. For continuing care settings, describe opportunities for residents to personalize their living environment. Elective for Bronze and Silver VI.D: As for future renovations and remodeling are developed, symbolic and real barriers are minimized and open communication and human interactions are prioritized. Specific changes demonstrate how environment of care design supports the healing environment. Provide specific examples of how symbolic and real barriers have been removed from patient/resident care settings. Describe the characteristics of your nurses’ stations that promote open communication and human interactions. Describe your healing spaces, gardens, staff respite areas, family lounges, unit-based kitchens/pantries, and/or libraries. How is the availability of these spaces communicated to patients/residents and families? If applicable, how is the organization integrating new technologies to support a person-centered culture? Examples include technology that promotes effective communication, partnership with caregivers, continuity of care, family involvement and quality of life. None. Elective for Bronze and Silver VI.E: A patient/resident and visitor navigation plan provides a clear and understandable pathway for patients/residents and visitors to their destinations. Patient/resident input informs the navigation plan. In continuing care settings, signage in resident rooms is kept to a minimum. Do patients/residents and visitors become lost easily in your building or on your campus? If yes, how do you address this? Describe ways that patients/residents have been involved in the development and/or evaluation of your navigation plan. None.
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