All staff and volunteers must ensure the person is safe and, where appropriate, take the following action: Listen carefully to what the person has to say, but do not ask questions than to clarify what has been said. Inform the person disclosing abuse that you cannot keep this information confidential and you must tell your line manager. Take care to protect any evidence, such as clothing, bedding, weapons, text messages, bank statements and letters. Anyone who is concerned about someone who is at risk or is being abused should dial 999 if the person is in imminent danger or in need of immediate medical attention and ask for the police or ambulance as appropriate. Contact your line manager immediately. If appropriate, they will speak to the service user to gain consent to report the matter and the conversation will follow the information contained in the KCC documents Protection and Me’ and Protection, What Happens’. If ‘Adult ‘Adult capacity is lacking, advocacy may be required and decision to report made in the best interests of the service user. The line manager will then call Adult Social Services to make a safeguarding adults referral. If it is outside of normal office hours, your line manager will contact the Emergency Duty Service to make a safeguarding adults’ referral. Any verbal report must be followed up with a fully completed Kent Adult Safeguarding Alert Form (KASAF). If you are unable to call your line manager because you suspect they may be involved in the you should contact the manager directly above them for advice. Record the allegation or your suspicion of abuse as accurately as possible.
All staff and volunteers must ensure the person is safe and, where appropriate, take the following action: Listen carefully to what the person has to say, but do not ask questions than to clarify what has been said. Inform the person disclosing abuse that you cannot keep this information confidential and you must tell your line manager. Take care to protect any evidence, such as clothing, bedding, weapons, text messages, bank statements and letters. Anyone who is concerned about someone who is at risk or is being abused should dial 999 if the person is in imminent danger or in need of immediate medical attention and ask for the police or ambulance as appropriate. Contact your line manager immediately. If appropriate, they will speak to the service user to gain consent to report the matter and the conversation will follow the information contained in the KCC documents ‘Adult Protection and Me’ and ‘Adult Protection, What Happens’. If capacity is lacking, advocacy may be required and decision to report made in the best interests of the service user. The line manager will then call Adult Social Services to make a safeguarding adults referral. If it is outside of normal office hours, your line manager will contact the Emergency Duty Service to make a safeguarding adults’ referral. Any verbal report must be followed up with a fully completed Kent Adult Safeguarding Alert Form (KASAF). If you are unable to call your line manager because you suspect they may be involved in the you should contact the manager directly above them for advice. Record the allegation or your suspicion of abuse as accurately as possible.
safeguarding-policy-pp16-dec-18.docx