Appendix 3: Peer review process flow diagram Pre-Assessment Case Selection Reporting Assessment (i.e. housing, welfare Moderation Committee benefits, money/debt) and members for review Agency contacts SLAB to confirms to agency confirm they have Assessment undertaken by Available slot for PR completed the self- peer reviewer Log-in details and Moderation Committee meets assessment and are ready for guidance for Cloud once a quarter to: Peer Review server Discuss reports List of files they must Decide on whether Assessment completed and submit agencies proceed to peer review report submitted Deadline for submitting SLAB sends agency a pre- to SLAB files assessment questionnaire (PAQ) and case selection Report sent to agency along grid (CSG) Agency uploads files to with: If agency does not attain Cloud and confirm to Co- Decision of moderation required score, case files will ordinator that all files now committee be passed to another peer available If agency obtains reviewer for second required assessment Agency submits PAQ and assessment Co-ordinator 15 score details on – CSG to SLAB via email randomly selected files per proceeding to audit topic of advice into If agency does not obtain allocated folders on Cloud required assessment Co-ordinator picks 30 files sent for Peer Reviewers – score details on going from CSG per topic of advice to through the process again SLAB Peer Reviewer Co-ordinator confirms to Agency peer reviewer that files are in 12 months available and deadline for submitting final report The Scottish Legal Aid Board 29
Appendix 3: Peer review process flow diagram Pre-Assessment Case Selection Assessment Reporting Agency contacts SLAB to confirm they have completed the self- assessment and are ready for Peer Review SLAB sends agency a pre- assessment questionnaire (PAQ) and case selection grid (CSG) Agency submits PAQ and CSG to SLAB via email Co-ordinator picks 30 files from CSG per topic of advice (i.e. housing, welfare benefits, money/debt) and confirms to agency Available slot for PR Log-in details and guidance for Cloud server List of files they must submit Deadline for submitting files Agency uploads files to Cloud and confirm to Co- ordinator that all files now available Co-ordinator 15 randomly selected files per topic of advice into allocated folders on Cloud for Peer Reviewers Assessment undertaken by peer reviewer Assessment completed and peer review report submitted to SLAB If agency does not attain required score, case files will be passed to another peer reviewer for second assessment sent to Moderation Committee members for review Moderation Committee meets once a quarter to: Discuss reports Decide on whether agencies proceed to Report sent to agency along with: Decision of moderation committee If agency obtains required assessment score – details on proceeding to audit If agency does not obtain required assessment score – details on going through the process again Co-ordinator confirms to peer reviewer that files are available and deadline for Agency SLAB Peer Reviewer in 12 months submitting final report The Scottish Legal Aid Board 29
SNSIAP_peer_review_guidance_for_providers.docx