Open a severity 1 incident with Service-Now Return to Operations After service restoration, perform Service-Now accessibility checks and move tickets through its lifecycle. Document Change Log Version Date Author(s) Change Summary 7/20/12 1.0 Brian McKittrick Initial Creation
Open a severity 1 incident with Service-Now Return to Operations After service restoration, perform Service-Now accessibility checks and move tickets through its lifecycle. Document Change Log Version Date Author(s) Change Summary 1.0 7/20/12 Brian McKittrick Initial Creation
Service%20Desk-Service%20Continuity%20Plan-Tool-2012-09-08.docx