Support management and Head of IT in project implementation as well as the implementation and maintenance of trust IT standards and best practice. Learn new technologies as appropriate and be prepared to take a leading role in the delivery of IT change and act as a line manager and mentor to junior members of the IT team. The role will require occasional out of hours working. Any other duties as may be required by the Principal of AGGS or the Head of IT. Person Specification Essential Desirable Relevant Sound knowledge of: Microsoft or Cisco Experience, certification. Network Computing and IT support qualifications Experience of Computer, server installation, configuration and and training virtualised maintenance experience. environments. Familiar Helpdesk procedures and be comfortable supporting with O365 cloud based a range of geographically spread IT users. suite of applications and LAN and WAN support, cabling and switch and Azure. routing hardware. Experience of DR and Network routing protocols particularly IP addressing data protection and general network switch and router configuration including Veam. and troubleshooting. Familiarity with MS Network security SCCM and standard The range of Microsoft applications and operating image management. systems both in house and cloud hosted MS Sharepoint Experience dealing with party service providers. administration Knowledge, Ability to manage own workload effectively. Knowledge and skills, Excellent ICT skills including use of spreadsheet, awareness of the abilities database and word processing applications. regulatory framework Ability to work as part of a team around education. Good written and oral communication skills Proven organisational skills Other Self-motivated with a drive to complete tasks to the required time scales and quality standards. Willingness to work outside of normal working hours on occasion Flexibility to adapt to changing workload demands. Personal commitment to the school’s professional standards and code of conduct. A commitment to further training and a willingness to participate in relevant CPD. A positive approach to challenges, which seeks solutions to problems and addresses difficulties with cheerfulness and good humour.
Support management and Head of IT in project implementation as well as the implementation and maintenance of trust IT standards and best practice. Learn new technologies as appropriate and be prepared to take a leading role in the delivery of IT change and act as a line manager and mentor to junior members of the IT team. The role will require occasional out of hours working. Any other duties as may be required by the Principal of AGGS or the Head of IT. Person Specification Essential Desirable Relevant Experience, qualifications and training Sound knowledge of: Network Computing and IT support Computer, server installation, configuration and maintenance experience. Helpdesk procedures and be comfortable supporting a range of geographically spread IT users. LAN and WAN support, cabling and switch and routing hardware. Network routing protocols particularly IP addressing and general network switch and router configuration and troubleshooting. Network security The range of Microsoft applications and operating systems both in house and cloud hosted Experience dealing with party service providers. Microsoft or Cisco certification. Experience of virtualised environments. Familiar with O365 cloud based suite of applications and Azure. Experience of DR and data protection including Veam. Familiarity with MS SCCM and standard image management. MS Sharepoint administration Knowledge, skills, abilities Ability to manage own workload effectively. Excellent ICT skills including use of spreadsheet, database and word processing applications. Ability to work as part of a team Good written and oral communication skills Proven organisational skills Knowledge and awareness of the regulatory framework around education. Other Self-motivated with a drive to complete tasks to the required time scales and quality standards. Willingness to work outside of normal working hours on occasion Flexibility to adapt to changing workload demands. Personal commitment to the school’s professional standards and code of conduct. A commitment to further training and a willingness to participate in relevant CPD. A positive approach to challenges, which seeks solutions to problems and addresses difficulties with cheerfulness and good humour.
Senior-IT-Technician-Job-Description-v2.docx