Section 10: Review of Behaviour Give some examples of how you have demonstrated this behaviour Has a relatively low profile; can be hard to Highly visible, frequently spending time with people and keeping in touch with the realities get hold of or involve in key initiatives; may be out of with what’s going on they are facing Decisions and ideas come solely from Actively and appropriately involves others to them; does not create opportunities for ensure improvement is driven by feedback on patient, stakeholder and staff experience people to influence how services are shaped Appears intolerant of or disinterested in Values and acknowledges the differences in the differences of their colleagues and profession, temperament, background and stakeholders; only interested in people working of their colleagues who are like them and stakeholders and helps others to understand this May talk about the need for openness but Creates an environment where people feel safe to does little to support people in developing share mistakes; ensures systems are in place to sufficient trust for this to happen facilitate learning and share best practice Directive with their team about what to do Gives their team space to try things out, coaching them to find their own solutions and build their and how to do it; provides little coaching or encouragement to build their confidence as team leaders confidence Can appear reluctant to admit mistakes or Models transparent behaviour by admitting mistakes, finds practical and creative ways to is quick to blame others; fails to provide people with support or reinforce openness make learning a frequent and impactful process and learning Is self-aware, in touch with development needs; Lacks insight into their own strengths and limitations or does not seek feedback on seeks out, is receptive to and acts on feedback their own or their team’s performance about their own or their team’s performance Appraisee: please sign here to confirm your commitment to by these effective behaviours yourself and to highlight any ineffective behaviour you observe in colleagues: Section 10 continued;
Section 10: Review of Behaviour Give some examples of how you have demonstrated this behaviour Has a relatively low profile; can be hard to get hold of or involve in key initiatives; may be out of with what’s going on Highly visible, frequently spending time with people and keeping in touch with the realities they are facing Decisions and ideas come solely from them; does not create opportunities for people to influence how services are shaped Actively and appropriately involves others to ensure improvement is driven by feedback on patient, stakeholder and staff experience Appears intolerant of or disinterested in the differences of their colleagues and stakeholders; only interested in people who are like them Values and acknowledges the differences in profession, temperament, background and working of their colleagues and stakeholders and helps others to understand this May talk about the need for openness but does little to support people in developing sufficient trust for this to happen Creates an environment where people feel safe to share mistakes; ensures systems are in place to facilitate learning and share best practice Directive with their team about what to do and how to do it; provides little coaching or encouragement to build their confidence Gives their team space to try things out, coaching them to find their own solutions and build their confidence as team leaders Can appear reluctant to admit mistakes or is quick to blame others; fails to provide people with support or reinforce openness and learning Models transparent behaviour by admitting mistakes, finds practical and creative ways to make learning a frequent and impactful process Lacks insight into their own strengths and limitations or does not seek feedback on their own or their team’s performance Is self-aware, in touch with development needs; seeks out, is receptive to and acts on feedback about their own or their team’s performance Appraisee: please sign here to confirm your commitment to by these effective behaviours yourself and to highlight any ineffective behaviour you observe in colleagues: Section 10 continued;
Senior%20Managers%20and%20Clinical%20Leaders%202018%20-%202019.docx