Outcomes: 33% of respondents were released without charge while 48% of respondents were arrested and charged with an offence. 11% were released pending further enquiry and 8% preferred not to say. This is a sizeable compared with 2015 (36%). Topline Results Q1 What part of Scotland do you live in? % 2016 2015 32.3 Strathclyde 33.3 Lothian and Borders 15.9 9.7 - Dumfries and Galloway 4.8 Fife 4.8 - 29.0 Central 14.3 Tayside 4.8 - Grampian 12.7 19.4 Highlands & Islands 9.5 9.7 Outside Scotland - - Q2 While you were in the police station do you remember being given a booklet that explained your rights whilst in police custody? This is called the % of Rights”. “Letter 2016 2015 Yes 82.5 83.9 No 7.9 9.7 I don’t remember 9.5 6.5 Q3 How satisfied were you with the length of time you had to wait between requesting advice from a solicitor and getting advice from the SLAB solicitor over the phone? Neither Don’t Very Very Satisfied satisfied or Dissatisfied know/can’t satisfied dissatisfied dissatisfied remember 2016 36.5 44.4 3.2 7.9 4.8 3.2 2015 58.1 19.4 9.7 6.5 - 6.5 Q4 Approximately how long do you think you had to wait between requesting % advice from a solicitor and speaking to a solicitor? 2016 2015 30 minutes or less 60.3 64.5 Between 30 minutes to 1 hour 14.3 16.1 Over 1 hour 25.4 19.4 Q5a Please tell us whether you or disagree with these statements about the SLAB solicitor you spoke to on the telephone: The solicitor listened to me Neither Don’t Strongly Tend to Tend to Strongly agree nor know/not agree disagree disagree disagree relevant
Outcomes: 33% of respondents were released without charge while 48% of respondents were arrested and charged with an offence. 11% were released pending further enquiry and 8% preferred not to say. This is a sizeable compared with 2015 (36%). Topline Results Q1 What part of Scotland do you live in? % 2016 2015 Strathclyde 33.3 32.3 Lothian and Borders 15.9 9.7 Dumfries and Galloway 4.8 - Fife 4.8 - Central 14.3 29.0 Tayside 4.8 - Grampian 12.7 19.4 Highlands & Islands 9.5 9.7 Outside Scotland - - Q2 While you were in the police station do you remember being given a booklet that explained your rights whilst in police custody? This is called the “Letter of Rights”. % 2016 2015 Yes 82.5 83.9 No 7.9 9.7 I don’t remember 9.5 6.5 Q3 How satisfied were you with the length of time you had to wait between requesting advice from a solicitor and getting advice from the SLAB solicitor over the phone? Very satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very dissatisfied Don’t know/can’t remember 2016 36.5 44.4 3.2 7.9 4.8 3.2 2015 58.1 19.4 9.7 6.5 - 6.5 Q4 Approximately how long do you think you had to wait between requesting advice from a solicitor and speaking to a solicitor? % 2016 2015 30 minutes or less 60.3 64.5 Between 30 minutes to 1 hour 14.3 16.1 Over 1 hour 25.4 19.4 Q5a Please tell us whether you or disagree with these statements about the SLAB solicitor you spoke to on the telephone: The solicitor listened to me Strongly agree Tend to Neither agree nor disagree Tend to disagree Strongly disagree Don’t know/not relevant
SCL_Client_Survey_Research_Briefing_Aug_2016_FINAL.docx