All records relating to the creation 3 Years from Year 18.1.15 and analysis of customer records created Service satisfaction surveys ID 353 Service All records relating to feedback and 3 from Year 18.1.16 ID suggestions made by residents records created 1536 Comments received via social media sites, where the 1 Year from Year 18.1.17 comments/complaints have been comment received referred on to the relevant Service department within the Council ID 1536 NOTES. LGA INDICATE IF 18.2 Consultations RETENTION PERIOD GUIDE PRIME OR MANAGEMENT All records relating to links 4 years from Year 18.2.1 between local people, local records created organisations and decision makers. Service ID 366 Service All records relating to the 6 from Year 18.2.2 ID management of petitions records created 1306 All records relating to the Service 6 years from Date 18.2.3 processing of petitions received by ID petition received the Authority 1306 All records relating to consultations 6 from Year 18.2.4 Service concerning service delivery records created ID 867 All records relating to the arrangements of public meetings 3 years from Year 18.2.5 or other means by which citizens records created can be consulted on budget plans for the forthcoming year Service ID 658 All records relating to the 3 years from Year 18.2.6 Service publication of spending plans records created ID 658
18.1.15 All records relating to the creation and analysis of customer satisfaction surveys 3 Years from Year records created Service ID 353 18.1.16 All records relating to feedback and suggestions made by residents 3 from Year records created Service ID 1536 18.1.17 Comments received via social media sites, where the comments/complaints have been referred on to the relevant department within the Council 1 Year from Year comment received Service ID 1536 18.2 Consultations RETENTION PERIOD LGA GUIDE NOTES. INDICATE IF PRIME OR MANAGEMENT 18.2.1 All records relating to links between local people, local organisations and decision makers. 4 years from Year records created Service ID 366 18.2.2 All records relating to the management of petitions 6 from Year records created Service ID 1306 18.2.3 All records relating to the processing of petitions received by the Authority 6 years from Date petition received Service ID 1306 18.2.4 All records relating to consultations concerning service delivery 6 from Year records created Service ID 867 18.2.5 All records relating to the arrangements of public meetings or other means by which citizens can be consulted on budget plans for the forthcoming year 3 years from Year records created Service ID 658 18.2.6 All records relating to the publication of spending plans 3 years from Year records created Service ID 658
south_cambridgeshire_retention_policy.docx