Victorian Employer Victoria: 38% Inability to meet customer needs Satisfaction and Public Administration and Safety: 78% Victoria: 39% Skills Survey 2017 Loss of business to competitors Public Administration and Safety: 61% Public Administration and Victoria: 31% Safety Challenges Over 12,100 employers responded to the skills and training component of the Victorian Employer Managing the skills of the workforce Satisfaction and Skills Survey in 2017. Of these, 85 were from the Public Administration and Safety Employers reported that recruitment was challenging industry. Employers report that skills are important to due to candidates not having the required skills. productivity, but many are facing challenges filling jobs and finding the right applicants with the right skills. Over a third of employers saw the need to improve These challenges are faced both now, and are skills of existing staff. expected to continue into the future. However, a high proportion of employers that access training to Finding people with the right skills improve the skills of their workforce report a positive Public Administration and Safety: 63% impact on productivity and return on investment. Victoria: 53% The statistics below reflect the experience of Finding job ready candidates employers in the Public Administration and Safety Public Administration and Safety: 32% industry compared to the overall Victorian average. Victoria: 33% Productivity Training skills to keep staff up to date Public Administration and Safety: 34% Skills are important to productivity Victoria: 27% Businesses that a lack of skills had a medium to Recruitment challenges high impact on workplace productivity. Employers faced recruitment challenges because High impact potential candidates did not have the required Public Administration and Safety: 39% experience needed. Victoria: 28% Agreed roles were difficult to fill Medium impact Public Administration and Safety: 59% Public Administration and Safety: 61% Victoria: 54% Victoria: 53% Lacked relevant experience Low impact Public Administration and Safety: 72% Public Administration and Safety: 0% Victoria: 55% Victoria: 16% Few applicants Impact of insufficient workforce skills Public Administration and Safety: 59% Victoria: 46% A lack of skills can result in poorer quality of service/products, create an in an inability to meet Lacked technical / job specific skills customer needs and result in a loss of business to Public Administration and Safety: 47% competitors. Victoria: 50% Poorer quality of service/products Public Administration and Safety: 84%
Victorian Employer Satisfaction and Skills Survey 2017 Public Administration and Safety Over 12,100 employers responded to the skills and training component of the Victorian Employer Satisfaction and Skills Survey in 2017. Of these, 85 were from the Public Administration and Safety industry. Employers report that skills are important to productivity, but many are facing challenges filling jobs and finding the right applicants with the right skills. These challenges are faced both now, and are expected to continue into the future. However, a high proportion of employers that access training to improve the skills of their workforce report a positive impact on productivity and return on investment. The statistics below reflect the experience of employers in the Public Administration and Safety industry compared to the overall Victorian average. Productivity Skills are important to productivity Businesses that a lack of skills had a medium to high impact on workplace productivity. High impact Public Administration and Safety: 39% Victoria: 28% Medium impact Public Administration and Safety: 61% Victoria: 53% Low impact Public Administration and Safety: 0% Victoria: 16% Impact of insufficient workforce skills A lack of skills can result in poorer quality of service/products, create an in an inability to meet customer needs and result in a loss of business to competitors. Poorer quality of service/products Public Administration and Safety: 84% Victoria: 38% Inability to meet customer needs Public Administration and Safety: 78% Victoria: 39% Loss of business to competitors Public Administration and Safety: 61% Victoria: 31% Challenges Managing the skills of the workforce Employers reported that recruitment was challenging due to candidates not having the required skills. Over a third of employers saw the need to improve skills of existing staff. Finding people with the right skills Public Administration and Safety: 63% Victoria: 53% Finding job ready candidates Public Administration and Safety: 32% Victoria: 33% Training skills to keep staff up to date Public Administration and Safety: 34% Victoria: 27% Recruitment challenges Employers faced recruitment challenges because potential candidates did not have the required experience needed. Agreed roles were difficult to fill Public Administration and Safety: 59% Victoria: 54% Lacked relevant experience Public Administration and Safety: 72% Victoria: 55% Few applicants Public Administration and Safety: 59% Victoria: 46% Lacked technical / job specific skills Public Administration and Safety: 47% Victoria: 50%
SkillsandTrainingEmployerSurvey2017InfographicAccessiblePublicAdmin.docx