Trying to seal a local law and At this time, SJS is unable to seal a Law”. The user will need to received message seal failed, “Local “Load remove the local law and add it to ORA 01438.” sealing narrative or replace the local law with the state version and then seal. Unable to seal a case for Inactive The Agency’s administrator will User. User does not have a 7.0 user need to make an account in 7.0. record Link 7.0 account to 6.5 Officer record Edit the officer record and add the sealer as a superior officer. Seal case. NOTE: Deactivate the old user account at a future date to ensure all accounted for. Seal Record was unable to DELETE User doesn’t have the right to The SJS administrator needs to do Person(s) from Incident Record delete a person master in their User the following: – secmx_master_name_delete to Management profile. Sign in as fixer7 delete incident record. Click on Maintenance, User Manager. Select the user that will be the ability to delete. Click on the quick jump button labeled Names’ ‘Master Check Delete check box and save. Incident Based Reporting (IBR) Setup Administrative (fixer 7) The SJS administrator signs in using fixer 7. The administrator then clicks on Maintenance, Local Customizations, Agency, Edit Agency ensure – agency is set up for IBR: select “IBR” “Yes”. Enter IBR Start Date: The user will need to contact the IBR support group to obtain this date, by calling the 1-800-262-3257 or sending an email to the group dcjs.dl.ibrsupport@dcjs.ny.gov
Trying to seal a local law and received message “Load seal failed, ORA 01438.” At this time, SJS is unable to seal a “Local Law”. The user will need to remove the local law and add it to sealing narrative or replace the local law with the state version and then seal. Unable to seal a case for Inactive User. User does not have a 7.0 user record The Agency’s administrator will need to make an account in 7.0. Link 7.0 account to 6.5 Officer record Edit the officer record and add the sealer as a superior officer. Seal case. NOTE: Deactivate the old user account at a future date to ensure all accounted for. Seal Record was unable to DELETE Person(s) from Incident Record – secmx_master_name_delete to delete incident record. User doesn’t have the right to delete a person master in their User Management profile. The SJS administrator needs to do the following: Sign in as fixer7 Click on Maintenance, User Manager. Select the user that will be the ability to delete. Click on the quick jump button labeled ‘Master Names’ Check Delete check box and save. Incident Based Reporting (IBR) Setup Administrative (fixer 7) The SJS administrator signs in using fixer 7. The administrator then clicks on Maintenance, Local Customizations, Agency, Edit Agency – ensure agency is set up for IBR: “IBR” select “Yes”. Enter IBR Start Date: The user will need to contact the IBR support group to obtain this date, by calling the 1-800-262-3257 or sending an email to the group dcjs.dl.ibrsupport@dcjs.ny.gov
SJS%20Solutions%20Guide%20-%20SJS%20Version%208.0.docx