Localities do not need to use this template if they do not wish it is intended as a guide. – Commissioning to allow earlier intervention and responsive crisis services No. Action Timescale Led By Outcomes Matching local need with a suitable range of services To bid for NHSE 1) To receive approval of outline business case in order to 1 December Telford CCG in association ‘14 monies in order to develop the pilot OUTCOME ACHIEVED – with Shropshire CCG and Create a Pilot SSSFT. Mental Health Crisis Helpline and coordination hub This service would operate 365 days a year and would be staffed by qualified mental health clinicians Develop an February SSSFT with sign up from 1) Improved coordination of multi-agency responses ‘15 partner information sharing 2) Improved information sharing to allow for planned/ agencies 2 protocol in to coordinated responses Shrewsbury and Telford allow for more 3) Better deployment of staff to effect quicker resolution Hospitals, Shropshire effective coordination 4) Reduction in the use of 136 Council, Telford & Wrekin of crisis responses 5) Improved multi-agency risk planning Council, West Mercia Police, between partner West Midlands Ambulance agencies based Service, Community Trust, – upon the learning of Shropdoc the street triage pilots in which information sharing has allowed
Localities do not need to use this template if they do not wish – it is intended as a guide. Commissioning to allow earlier intervention and responsive crisis services No. Action Timescale Led By Outcomes Matching local need with a suitable range of services 1 To bid for NHSE monies in order to Create a Pilot Mental Health Crisis Helpline and coordination hub This service would operate 365 days a year and would be staffed by qualified mental health clinicians December ‘14 Telford CCG in association with Shropshire CCG and SSSFT. 1) To receive approval of outline business case in order to develop the pilot – OUTCOME ACHIEVED 2 Develop an information sharing protocol in to allow for more effective coordination of crisis responses between partner agencies – based upon the learning of the street triage pilots in which information sharing has allowed February ‘15 SSSFT with sign up from partner agencies Shrewsbury and Telford Hospitals, Shropshire Council, Telford & Wrekin Council, West Mercia Police, West Midlands Ambulance Service, Community Trust, Shropdoc 1) Improved coordination of multi-agency responses 2) Improved information sharing to allow for planned/ coordinated responses 3) Better deployment of staff to effect quicker resolution 4) Reduction in the use of 136 5) Improved multi-agency risk planning
Shropshire-MHCCC-Action-Plan-v10-03-2015-FE-21.docx