worker there experience with — to investigate. others. Remember to Help the family Always Ask families to tell respect a person’s out with on what their stories of home and immediate you say you will change so that privacy. Always practical needs do for the family they recognise ask if it’s okay to and tasks. Once and let them and acknowledge come in and ask they see you are know you expect their own before providing there to help they the same. successes. help. will be more willing to talk. Meet families in Be upfront with Listen to children Request the places that are families the to hear family’s safe and service, including perspective on permission to comfortable for what support you what they want share successes them. Give them can provide and to change in the with the child control over the how long you will family and protection time and place. support for. support them to service. talk to parents. Reach out and Listen, learn and Respect and Track and connect build trust empower celebrate change What I know works or what I want to try
worker — there to investigate. experience with others. Remember to respect a person’s home and privacy. Always ask if it’s okay to come in and ask before providing help. Help the family out with immediate practical needs and tasks. Once they see you are there to help they will be more willing to talk. Always on what you say you will do for the family and let them know you expect the same. Ask families to tell their stories of change so that they recognise and acknowledge their own successes. Meet families in places that are safe and comfortable for them. Give them control over the time and place. Be upfront with families the service, including what support you can provide and how long you will support for. Listen to children to hear perspective on what they want to change in the family and support them to talk to parents. Request the family’s permission to share successes with the child protection service. Reach out and connect Listen, learn and build trust Respect and empower Track and celebrate change What I know works or what I want to try
snaicc_intensive_and_targeted_family_support_practice_resource_word_accessible_0.docx