Deliver a ratio of 4:1 on matched funding across CDM March Matched funding reported all community development projects 2020 through Performance Pack. Ensure that we Support the Residents’ Scrutiny to scrutinise RI & SU March Scrutiny Panel complete two meet our performance and processes, identify areas for Officer 17 – service reviews annually improvement. Complete service reviews and annually requirements implement outcomes Formulate in partnership with residents and RI & SU July 17 New structure in place and service users an involvement structure that offers Officer advertised new engagement opportunities to meet the changing demands and needs of our customers including the ability to offer more engagement activities digitally Carry out and publish the annual impact RI & SU April 17 Impact assessment created and assessment. Utilise the results to help shape Officer – published. future delivery annually Evidence resident impact, by capturing and RI & SU March Annual delivery plan identified mapping involvement feedback effectively Officer 17 and published based upon resident feedback Innovation Have staff who Raise the profile of resident involvement and H of RI & March Sessions planned in and are community development by delivering a series of CD 17 – delivered to staff knowledgeable information sessions to staff that enables them to annually and skilled in their signpost residents to services more effectively field of work Develop our CSR offer for the wider Swan group H of RI & Sep 17 CSR Offer developed and in partnership with the People and CD and publicised Communications department. Continue to support Head of the delivery of the Involved” scheme. People “Get and Comms Identify and attend external training and All team Annually have attended external conferences that support the work of the team. members training and conferences Ensure that learning is fed back to the organisation Develop a training programme that supports staff H of RI & Annually Training objectives recorded in within their jobs roles and encourages them to CD annual appraisals
Deliver a ratio of 4:1 on matched funding across all community development projects CDM March 2020 Matched funding reported through Performance Pack. Ensure that we meet our requirements Support the Residents’ Scrutiny to scrutinise performance and processes, identify areas for improvement. Complete service reviews and implement outcomes RI & SU Officer March 17 – annually Scrutiny Panel complete two service reviews annually Formulate in partnership with residents and service users an involvement structure that offers new engagement opportunities to meet the changing demands and needs of our customers including the ability to offer more engagement activities digitally RI & SU Officer July 17 New structure in place and advertised Carry out and publish the annual impact assessment. Utilise the results to help shape future delivery RI & SU Officer April 17 – annually Impact assessment created and published. Evidence resident impact, by capturing and mapping involvement feedback effectively RI & SU Officer March 17 Annual delivery plan identified and published based upon resident feedback Innovation Have staff who are knowledgeable and skilled in their field of work Raise the profile of resident involvement and community development by delivering a series of information sessions to staff that enables them to signpost residents to services more effectively H of RI & CD March 17 – annually Sessions planned in and delivered to staff Develop our CSR offer for the wider Swan group in partnership with the People and Communications department. Continue to support the delivery of the “Get Involved” scheme. H of RI & CD and Head of People and Comms Sep 17 CSR Offer developed and publicised Identify and attend external training and conferences that support the work of the team. Ensure that learning is fed back to the organisation All team members Annually have attended external training and conferences Develop a training programme that supports staff within their jobs roles and encourages them to H of RI & CD Annually Training objectives recorded in annual appraisals
social_value_and_engagement_strategy_final_-_jodies_formatted.docx