and Responsibilities of BSC and Partner Service BSC Service Commitment Partner Responsibility Service Commitment How to obtain service Reporting/Measuring CUBuyplus Order Requisition completed Complete order Report through exception Submit a purchase request – timely standard TBD information submitted standard reporting TBD through CUBuyplus to the – including assigned BSC specialist fund/org/account Approve orders timely CUBuyplus Requisition completed Submit invoices within 5 Report through exception Submit invoice through – Retrofit Order timely- standard TBD business days of receipt standard reporting TBD intercampus mail addressed to with complete the BSC specialist information including fund/org/account Custodian P-Card Review bi-weekly Receipts submitted Monthly report for review Send originals through Transaction depending on volume and weekly and no later than 2 date intercampus mail addressed to Review completed 1 day prior to days after the cycle closes Partner receipt exception BSC Specialist approver due date per the Receipts submitted with report for late receipts P-Card process fund/org/account/ documentation business purpose etc. P-Card Approval P-Card administrator Approvals completed on Monthly report for approval Approvers to the CCOR monitoring ensures all transactions time according to the date. system at properly approved before processing schedule exporting to Banner Invoice Payment Within 45 days of invoice Submit within 5 days of Monthly report Invoice sent directly from date 95% of time receipt vendor to BSC department Travel Expense Within 7 days of Obtain all proper Monthly report Send to BSC department Request (TER) submitting and for documentation, submit through intercampus mail and Travel advances to request within 7 days of expense Advances date occurring. Submit travel advance requests 7 days to payment needed
and Responsibilities of BSC and Partner Service BSC Service Commitment Partner Responsibility Service Commitment Reporting/Measuring How to obtain service CUBuyplus Order Requisition completed timely – standard TBD Complete order information submitted including fund/org/account Approve orders timely Report through exception – standard reporting TBD Submit a purchase request through CUBuyplus to the assigned BSC specialist CUBuyplus Retrofit Order Requisition completed timely- standard TBD Submit invoices within 5 business days of receipt with complete information including fund/org/account Report through exception – standard reporting TBD Submit invoice through intercampus mail addressed to the BSC specialist Custodian P-Card Transaction Review Review bi-weekly depending on volume and completed 1 day prior to approver due date per the P-Card process documentation Receipts submitted weekly and no later than 2 days after the cycle closes Receipts submitted with fund/org/account/ business purpose etc. Monthly report for review date Partner receipt exception report for late receipts Send originals through intercampus mail addressed to BSC Specialist P-Card Approval monitoring P-Card administrator ensures all transactions properly approved before exporting to Banner Approvals completed on time according to the processing schedule Monthly report for approval date. Approvers to the CCOR system at Invoice Payment Within 45 days of invoice date 95% of time Submit within 5 days of receipt Monthly report Invoice sent directly from vendor to BSC department Travel Expense Request (TER) and Travel Advances Within 7 days of submitting and for advances to request date Obtain all proper documentation, submit within 7 days of expense occurring. Submit travel advance requests 7 days to payment needed Monthly report Send to BSC department through intercampus mail
SPA_Business_Service_Center_Draft.docx