5. Why have mobile devices consumers more power in the marketplace? The social influences of a connected society impact advertising and marketing. Positive, or negative, influences on social can impact consumer buying. Being mobile, consumers can check endorsements and prices on the spot when contemplating a purchase. Customer loyalty, and therefore revenue, increasingly is dependent upon a business exploiting mobile technology, such as location-aware services, apps, alerts, and social networks. 6. What is a business model? A business model is the means by which a company expects to, and does, make money. 7. What is a digital business model? A digital business model defines how a business makes money digitally. 8. Explain the Internet of Things. The Internet of Things refers to a set of capabilities enabled when physical things are connected to the Internet via sensors. Sensors allow for the sharing of real-time data as well as the tracking, monitoring, and management of products remotely. 1.2Business Process Management and Improvement 1. What is a business process? Give three examples. Business processes are series of steps by which organizations coordinate and organize tasks to get work done. In the simplest terms, a process consists of activities that convert inputs into outputs by doing work. Answers may vary. Some examples of common business processes are: Accounting: Invoicing; reconciling accounts; auditing Finance: Credit card or loan approval; estimating credit risk and financing terms Human resources (HR): Recruiting and hiring; assessing compliance with regulations; evaluating job performance IT or information systems: Generating and distributing reports and data visualizations; data analytics; data archiving Marketing: Sales; product promotion; design and implementation of sales campaigns; qualifying a lead Production and operations: Shipping; receiving; quality control; inventory management Cross-functional business processes: Involve two or more functions, for example, order fulfillment and product development 2. What is the difference between business deliverables and objectives? Objectives define the desired benefits or expected performance improvements. They do not and should not describe what you plan to do, how you plan to do it, or what you plan to produce, which is the function of processes.This last item, what you plan to produce, are deliverables.
5. Why have mobile devices consumers more power in the marketplace? The social influences of a connected society impact advertising and marketing. Positive, or negative, influences on social can impact consumer buying. Being mobile, consumers can check endorsements and prices on the spot when contemplating a purchase. Customer loyalty, and therefore revenue, increasingly is dependent upon a business exploiting mobile technology, such as location-aware services, apps, alerts, and social networks. 6. What is a business model? A business model is the means by which a company expects to, and does, make money. 7. What is a digital business model? A digital business model defines how a business makes money digitally. 8. Explain the Internet of Things. The Internet of Things refers to a set of capabilities enabled when physical things are connected to the Internet via sensors. Sensors allow for the sharing of real-time data as well as the tracking, monitoring, and management of products remotely. 1.2Business Process Management and Improvement 1. What is a business process? Give three examples. Business processes are series of steps by which organizations coordinate and organize tasks to get work done. In the simplest terms, a process consists of activities that convert inputs into outputs by doing work. Answers may vary. Some examples of common business processes are: Accounting: Invoicing; reconciling accounts; auditing Finance: Credit card or loan approval; estimating credit risk and financing terms Human resources (HR): Recruiting and hiring; assessing compliance with regulations; evaluating job performance IT or information systems: Generating and distributing reports and data visualizations; data analytics; data archiving Marketing: Sales; product promotion; design and implementation of sales campaigns; qualifying a lead Production and operations: Shipping; receiving; quality control; inventory management Cross-functional business processes: Involve two or more functions, for example, order fulfillment and product development 2. What is the difference between business deliverables and objectives? Objectives define the desired benefits or expected performance improvements. They do not and should not describe what you plan to do, how you plan to do it, or what you plan to produce, which is the function of processes.This last item, what you plan to produce, are deliverables.
Solution-Manual-for-Information-Technology-for-Management-Digital-Strategies-for-Insight-Action-and-Sustainable-Performance-10th-Edition-by-Turban.docx