Sales and Merchandise Assistant Specification and Job Description The knowledge, skills, and/or ability required to carry out the role effectively (and which may be developed) are listed below. ESSENTIAL DESIRABLE Knowledge Knowledge of vegan issues. Background in working Experience working in a role interacting directly with the in/with NGOs or small charitable organisations. public. Experience of delivering effective customer service. Understands the value of income to a charity Education / qualifications & training Appropriate experience in a directly related post or Relevant qualification. relevant alternative experience. Holder of a UK driver’s license. Willingness and ability to drive large vehicles (eg vans) for Society events. Skills & abilities Excellent written and verbal communication skills. Experience of working with databases, e.g. inputting data Good numeric skills and researching products Good telephone manner and customer-service skills. Experience of maintaining Ability to establish strong working relationships with sections of websites. colleagues and suppliers Computer literate with strong MS Office skills, including the ability to enter data accurately, analyse and manipulate data Personal qualities Confident, articulate and proactive Good interpersonal skills, approachable and adaptable, team player. Willingness to undertake appropriate training Flexible to travel with advance agreement. It is a condition of your employment that, as far as is possible and practicable, you adhere to a diet and lifestyle
Sales and Merchandise Assistant Specification and Job Description The knowledge, skills, and/or ability required to carry out the role effectively (and which may be developed) are listed below. ESSENTIAL DESIRABLE Knowledge Knowledge of vegan issues. Experience working in a role interacting directly with the public. Experience of delivering effective customer service. Understands the value of income to a charity Background in working in/with NGOs or small charitable organisations. Education / qualifications & training Appropriate experience in a directly related post or relevant alternative experience. Relevant qualification. Holder of a UK driver’s license. Willingness and ability to drive large vehicles (eg vans) for Society events. Skills & abilities Excellent written and verbal communication skills. Good numeric skills Good telephone manner and customer-service skills. Ability to establish strong working relationships with colleagues and suppliers Computer literate with strong MS Office skills, including the ability to enter data accurately, analyse and manipulate data Experience of working with databases, e.g. inputting data and researching products Experience of maintaining sections of websites. Personal qualities Confident, articulate and proactive Good interpersonal skills, approachable and adaptable, team player. Willingness to undertake appropriate training Flexible to travel with advance agreement. It is a condition of your employment that, as far as is possible and practicable, you adhere to a diet and lifestyle
SAMA%20Job%20Description%20and%20Person%20Spec_0.docx