RESEARCH SUPPORT OFFICE Service level agreement This Service Level Agreement sets out the services provided by the Research Support Office, which is part of Research & Enterprise Services (RES). Our primary function is to administer all the research grants and contracts and some externally funded non-research projects for the University. Our key contacts are Principal Investigators, faculty and departmental administrators. Key objectives Providing advice and guidance to academic staff on the costing of applications for external research funds. Providing advice and guidance to academic staff on the terms and conditions of researcher funders. Ensuring that grant and contract applications are institutionally approved prior to submission. Preparing and submitting claims for research grant and contract funding to external funders. Assisting in the financial administration of projects i.e. setting up internal research codes on Agresso, raising invoices, submitting financial claims to funders and closing of research grants and contracts. Organisation and preparation for internal and external grant audits Maintaining accurate records of research grants and contracts and providing information on external research funding. Providing guidance on the above to academic members of staff. Preparation for the Research Excellence Framework Service Key Outputs Delivery targets Response Full economic within 5 costing check working days and RSO of receipt of approval of application applications and any for grants & other contracts necessary documentation Response dependant on necessary Final approval approvals to submit received from application to HoD and the funder Dean and also availability of Director of
RESEARCH SUPPORT OFFICE Service level agreement This Service Level Agreement sets out the services provided by the Research Support Office, which is part of Research & Enterprise Services (RES). Our primary function is to administer all the research grants and contracts and some externally funded non-research projects for the University. Our key contacts are Principal Investigators, faculty and departmental administrators. Key objectives Providing advice and guidance to academic staff on the costing of applications for external research funds. Providing advice and guidance to academic staff on the terms and conditions of researcher funders. Ensuring that grant and contract applications are institutionally approved prior to submission. Preparing and submitting claims for research grant and contract funding to external funders. Assisting in the financial administration of projects i.e. setting up internal research codes on Agresso, raising invoices, submitting financial claims to funders and closing of research grants and contracts. Organisation and preparation for internal and external grant audits Maintaining accurate records of research grants and contracts and providing information on external research funding. Providing guidance on the above to academic members of staff. Preparation for the Research Excellence Framework Key Outputs Service Delivery targets Full economic costing check and RSO approval of applications for grants & contracts Response within 5 working days of receipt of application and any other necessary documentation Final approval to submit application to funder Response dependant on necessary approvals received from HoD and the Dean and also availability of Director of
Service%20level%20agreement_RSO.docx