or a law displays as double slashes “\\” Word Processor characters such SJS not accepting 30+ bit Use Text Pad or Note Pad, type the missing as commas and apostrophes are characters sets found in MS narrative, copy, and then paste into the not transferring to SJS; Word narrative rendering as special characters User prompted by Windows Cancel to save changes. Internet Explorer whenever Click ok to NOT save changes navigating away from the page, that the page is not saved. User didn’t save changes and receives the following error: SJS Record Numbers are being 8.0 skips SJS Record Numbers Bug defect in 707 that would cause an skipped more than desired incident number to get skipped. Sequences of AI’s and SDEP’s increment by 4’s. Contracted DBA support fixed one but not the other…existing QC ticket screen is displaying Restart SJS services by clicking on Control “Unable to Access SJS 8.0 HTTP Status administrative tools, and services. – 404. Requested resource is not Stop services in the following order - available Apache Tomcat Service and then OracleserviceSJS. Restart OracleserviceXE. Restart Apache Tomcat service. If this does not restart SJS, have user call back and open ticket for Technical Support. Date defaults to 1899 when only Time was entered manually Use Calendar Control for entering time and date. entering w/out adding a date. “Time” User is unable to edit a Patrolman was not to Add the Patrolman to the Sgt’s boss tree, in Patrolman’s Incident Narrative SGT’s Boss Tree. the Reporting Officer’s section. This will and can only view it. the Sgt to edit the Patrolman’s narrative. (Also, see Installation Issues) Local Law displays as double Restart the Apache Tomcat Service. slashes “\\”
or a law displays as double slashes “\\” Word Processor characters such as commas and apostrophes are not transferring to SJS; rendering as special characters SJS not accepting 30+ bit characters sets found in MS Word Use Text Pad or Note Pad, type the missing narrative, copy, and then paste into the narrative User prompted by Windows Internet Explorer whenever navigating away from the page, that the page is not saved. User didn’t save changes and receives the following error: Cancel to save changes. Click ok to NOT save changes SJS Record Numbers are being skipped 8.0 skips SJS Record Numbers more than desired Bug defect in 707 that would cause an incident number to get skipped. Sequences of AI’s and SDEP’s increment by 4’s. Contracted DBA support fixed one but not the other…existing QC ticket screen is displaying “Unable to Access SJS 8.0 – HTTP Status 404. Requested resource is not available Restart SJS services by clicking on Control administrative tools, and services. Stop services in the following order - Apache Tomcat Service and then OracleserviceSJS. Restart OracleserviceXE. Restart Apache Tomcat service. If this does not restart SJS, have user call back and open ticket for Technical Support. Date defaults to 1899 when only entering “Time” Time was entered manually w/out adding a date. Use Calendar Control for entering time and date. User is unable to edit a Patrolman’s Incident Narrative and can only view it. Patrolman was not to SGT’s Boss Tree. Add the Patrolman to the Sgt’s boss tree, in the Reporting Officer’s section. This will the Sgt to edit the Patrolman’s narrative. (Also, see Installation Issues) Local Law displays as double slashes “\\” Restart the Apache Tomcat Service.
SJS%20Solutions%20Guide%20-%20SJS%20Version%208.0.docx