Future Topics Date Topic Owner Standing Topic UX Discussion All Standing Topic Service Catalog Changes All TBD OneDrive Revised Strategy Jason Snyder/Katie Kilroy TBD Decommissioning Survey Results Michael Milligan TBD Management/HUIT’s Business Continuity Plans Catie Smith/Steve Rivers TBD HUIT Staff Work Plan During Inclement Weather Catie Smith (following Mission Critical app identification exercise) TBD Cloud Migration Update Jason Snyder/Erica Bradshaw TBD New Testing Tools Discussion Jason Shaffner/Mildene Bradley TBD Third-party Tool Guidance and VMO Role Alan Wolf [Jason Snyder, Ellen Gulachenski] Redirect Server Follow Up (Current state and Catie Smith TBD scope statement) TBD AWS Follow Ups glass” comm plan Steph Gumble “Break Update MI process to include questions Catie Smith that determine full scope of outage Ann Lurie/Charles Kling New vendor assessment to understand infrastructure dependencies and locations. June Day in the Life FAS Admin Jason Shaffner May/June Day in the Life Faculty Feedback on Alan Wolf – Accessibility June Service Design Catie Smith July Revisit MISO Survey Individual Results Marie Curcio – MI Follow-up Maria Curcio/Mike Landino As Needed July-Sept Three Year Plan Presentations ALL Service Delivery Top 40 Goals Top 10 Goal Charles Kling Rationalize and mature service ownership in HUIT (Shift Left) Establish a HUIT strategy for service portfolio management to ensure transparency and greater Catie Smith coordination Define set of sustainable and centralized video storage services as part of overall HUIT storage Alan Wolf 1 strategy Develop a strategy, plan, and support structure for HUIT-wide tools and systems to enhance Catie Smith efficiency and collaboration
Future Topics Date Topic Owner Standing Topic UX Discussion All Standing Topic Service Catalog Changes All TBD OneDrive Revised Strategy Jason Snyder/Katie Kilroy TBD Decommissioning Survey Results Michael Milligan TBD Management/HUIT’s Business Continuity Plans Catie Smith/Steve Rivers TBD HUIT Staff Work Plan During Inclement Weather (following Mission Critical app identification exercise) Catie Smith TBD Cloud Migration Update Jason Snyder/Erica Bradshaw TBD New Testing Tools Discussion Jason Shaffner/Mildene Bradley TBD Third-party Tool Guidance and VMO Role Alan Wolf [Jason Snyder, Ellen Gulachenski] TBD Redirect Server Follow Up (Current state and scope statement) Catie Smith TBD AWS Follow Ups “Break glass” comm plan Update MI process to include questions that determine full scope of outage New vendor assessment to understand infrastructure dependencies and locations. Steph Gumble Catie Smith Ann Lurie/Charles Kling June Day in the Life FAS Admin Jason Shaffner May/June Day in the Life – Faculty Feedback on Accessibility Alan Wolf June Service Design Catie Smith July Revisit MISO Survey – Individual Results Marie Curcio As Needed MI Follow-up Maria Curcio/Mike Landino July-Sept Three Year Plan Presentations ALL Service Delivery Top 40 Goals Top 10 Goal Rationalize and mature service ownership in HUIT (Shift Left) Charles Kling Establish a HUIT strategy for service portfolio management to ensure transparency and greater coordination Catie Smith 1 Define set of sustainable and centralized video storage services as part of overall HUIT storage strategy Alan Wolf Develop a strategy, plan, and support structure for HUIT-wide tools and systems to enhance efficiency and collaboration Catie Smith
service_delivery_subgroup_agenda062817.docx