1.7 Account Critical Bill Phillips Out of the box Business Recovery Plan Management Configurable Services The Offeror must submit a standard business setting recovery plan that identifies areas of severe risk require and recommends solutions for the management customization of the instant ticket lifecycle from ticket design and printing to timely distribution to the retailer Not Supported for sale. This plan should address how the Offeror will manage the lottery’s risk and Supported in exposure to loss of revenue in the event of a next release disaster. Instant Ticket Marketing Services ID Category Requirement Significance Business Status Comments Owner 2.1 Instant Ticket Critical Kara Sparks Out of the box Product Plan Marketing Configurable Services The proposal MUST include a sample of the setting Offeror’s recommended annual instant product Would require plan developed for the PA Lottery. customization The sample recommended product plan will be Not Supported for the first twelve (12) months of the contract. Supported in The plan should present the recommended next release strategy for instant game products in Pennsylvania including but not limited to:
1.7 Account Management Services Business Recovery Plan The Offeror must submit a standard business recovery plan that identifies areas of severe risk and recommends solutions for the management of the instant ticket lifecycle from ticket design and printing to timely distribution to the retailer for sale. This plan should address how the Offeror will manage the lottery’s risk and exposure to loss of revenue in the event of a disaster. Critical Bill Phillips Out of the box Configurable setting require customization Not Supported Supported in next release Instant Ticket Marketing Services ID Category Requirement Significance Business Owner Status Comments 2.1 Instant Ticket Marketing Services Product Plan The proposal MUST include a sample of the Offeror’s recommended annual instant product plan developed for the PA Lottery. The sample recommended product plan will be for the first twelve (12) months of the contract. The plan should present the recommended strategy for instant game products in Pennsylvania including but not limited to: Critical Kara Sparks Out of the box Configurable setting Would require customization Not Supported Supported in next release
Solicitation_3.docx&OriginalFileName=Exhibit%20A%20PA%20Lottery%20RFP%20Business%20Requirements%20Instant%20Lottery%20Game%20Services%20V0.7%2008152017.docx