Prioritizes, delegates work, and accordingly, maximizing the use of available resources. • Significant Work Results and Comments to Support Ratings Opportunities for Development Management Measures the effectiveness of managing programs, operations, and human, financial, and technological resources. N Far Exceeds Exceeds Meets Needs M Unsatisfactory / Expectations Expectations Expectations Improvement E I E A Demonstrates organizational understanding, expertise to direct, encourage, and facilitate individual / team performance. • Exhibits skill in problem-solving, decision-making, and managing programs and staff. • Demonstrates sound judgment and flexibility in designing and applying adaptive approaches to demands and change. • Creates a workplace that ensures a diverse, harmonious, productive, safe, and non-discriminatory work environment. • Effectively delegates work, communicates expectations in a clear and constructive manner, and measures results. • Recognizes employee accomplishments and appropriately and swiftly manages unsatisfactory performance. • Creates a results- and service-oriented climate that contributes to organizational goals and objectives. • Judiciously manages assigned funds and resources within operating guidelines. • Encourages employees to excel through coaching, motivation, mentoring, and developmental opportunities. • Implements strategies that achieve priorities, objectives, and deadlines. • Significant Work Results and Comments to Support Ratings Opportunities for Development Interpersonal Relations Measures the ability to establish and maintain interpersonal relationships, effectiveness of communications, and degree of positive engagement with others. N Far Exceeds Exceeds Meets Needs M Unsatisfactory / Expectations Expectations Expectations Improvement E I A Communicates personal commitment to agency vision, policies, and standards. • Directs with clear and persuasive communication. • Models and encourages open and interactive communication. • Discerns the sensitivity and confidentiality of information and acts appropriately. • Establishes trust, and is approachable by employees at all organizational levels. • Constructively manages conflict and differences of opinion, and fosters a positive resolution of issues. • Exhibits effective oral / written communication that is articulate, confident, well-organized, persuasive, and appropriate. • Demonstrates effective listening skills with comprehension and empathy. • Engages others in a tactful, courteous, respectful, and sensitive manner. • Balances concerns between individuals and productivity. • Significant Work Results and Comments to Support Ratings Opportunities for Development
• Prioritizes, delegates work, and accordingly, maximizing the use of available resources. Significant Work Results and Comments to Support Ratings Opportunities for Development Management Measures the effectiveness of managing programs, operations, and human, financial, and technological resources. Far Exceeds Expectations Exceeds Expectations Meets Expectations Needs Improvement Unsatisfactory E M E N / A • Demonstrates organizational understanding, expertise to direct, encourage, and facilitate individual / team performance. • Exhibits skill in problem-solving, decision-making, and managing programs and staff. • Demonstrates sound judgment and flexibility in designing and applying adaptive approaches to demands and change. • Creates a workplace that ensures a diverse, harmonious, productive, safe, and non-discriminatory work environment. • Effectively delegates work, communicates expectations in a clear and constructive manner, and measures results. • Recognizes employee accomplishments and appropriately and swiftly manages unsatisfactory performance. • Creates a results- and service-oriented climate that contributes to organizational goals and objectives. • Judiciously manages assigned funds and resources within operating guidelines. • Encourages employees to excel through coaching, motivation, mentoring, and developmental opportunities. • Implements strategies that achieve priorities, objectives, and deadlines. Significant Work Results and Comments to Support Ratings Opportunities for Development Interpersonal Relations Measures the ability to establish and maintain interpersonal relationships, effectiveness of communications, and degree of positive engagement with others. Far Exceeds Expectations Exceeds Expectations Meets Expectations Needs Improvement Unsatisfactory M E N / A • Communicates personal commitment to agency vision, policies, and standards. • Directs with clear and persuasive communication. • Models and encourages open and interactive communication. • Discerns the sensitivity and confidentiality of information and acts appropriately. • Establishes trust, and is approachable by employees at all organizational levels. • Constructively manages conflict and differences of opinion, and fosters a positive resolution of issues. • Exhibits effective oral / written communication that is articulate, confident, well-organized, persuasive, and appropriate. • Demonstrates effective listening skills with comprehension and empathy. • Engages others in a tactful, courteous, respectful, and sensitive manner. • Balances concerns between individuals and productivity. Significant Work Results and Comments to Support Ratings Opportunities for Development I I
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