Unexpected logging out and losing information - time consuming RIS Upgrade scheduled for September 2016. It is anticipated that the upgrade will address this. Booking now roughly 8mins to complete in Carestream This will be monitored closely. compared to roughly 1-2mins previously in Kestal PACS shows 1 region when using multi-region in Carestream Change approved by SAMI, RFC currently – being processed. having to delete exam and re-add individually for Radiographers to complete exam - time consuming ESMI system is a complex system which has many functions but To investigate this, SAMI Support would need more detail from the specific users/users they don’t flow. You need to go in and out to achieve simple tasks. making this statement. This appears to be a generalised statement. We would need to perform a workflow analysis to understand the meaning of this statement and what exactly does not flow. Could this be an education/training issue? The menu and pathway options are so awkward they required 15 PSA to provide documentation regarding the steps before anything happens. pathway, and the 15 steps identified. ‘awkward’ This appears to be a generalised comment, and some baseline documentation to describe the problem, be a very useful tool in troubleshooting/addressing the issue. Everything we do takes longer and the system pauses for every Initially this was reported and addressed by the vendor as a known issue and a small single click and sometimes the wait symbol can appear for a minute ‘patch’ was applied to the Carestream RIS software to or so. alleviate LDAP association issues.
Unexpected logging out and losing information - time consuming RIS Upgrade scheduled for September 2016. It is anticipated that the upgrade will address this. Booking now roughly 8mins to complete in Carestream compared to roughly 1-2mins previously in Kestal This will be monitored closely. PACS shows 1 region when using multi-region in Carestream – having to delete exam and re-add individually for Radiographers to complete exam - time consuming Change approved by SAMI, RFC currently being processed. ESMI system is a complex system which has many functions but they don’t flow. You need to go in and out to achieve simple tasks. To investigate this, SAMI Support would need more detail from the specific users/users making this statement. This appears to be a generalised statement. We would need to perform a workflow analysis to understand the meaning of this statement and what exactly does not flow. Could this be an education/training issue? The menu and pathway options are so awkward they required 15 steps before anything happens. PSA to provide documentation regarding the ‘awkward’ pathway, and the 15 steps identified. This appears to be a generalised comment, and some baseline documentation to describe the problem, be a very useful tool in troubleshooting/addressing the issue. Everything we do takes longer and the system pauses for every single click and sometimes the wait symbol can appear for a minute or so. Initially this was reported and addressed by the vendor as a known issue and a small ‘patch’ was applied to the Carestream RIS software to alleviate LDAP association issues.
SAMI%20RESPONSE_ESMI_issues_for_register_31072016-2.docx