The Offeror will be responsible for the Would require picking and packing 100% of ticket customization orders and other materials as required Not Supported by the PA Lottery, including tickets manufactured by other Offerors. The PA Supported in Lottery anticipates purchasing no more next release than 10% of the total number of instant games and similar PA Lottery gaming products from other Offerors on an annual basis. Orders may be originated from the Telemarketing System, and any future system that may be developed to ensure retailers receive sufficient tickets and materials to achieve maximum sales. The procedures to be used cannot compromise security, integrity, efficiency or accuracy. 4.5 Storage and Critical Christy Hile Out of the box Picking Process Distribution of Instant Tickets Configurable The Proposal must contain a detailed plan for the setting picking, processing and packaging of instant Would require packs for delivery to retailers. It should address customization all aspects of the operation including: Staffing and organization, Not Supported Physical layout of packaging area including space requirements, Supported in Packaging staff training, next release Production standards, Anticipated hours of operation necessary to achieve next-day delivery
The Offeror will be responsible for the picking and packing 100% of ticket orders and other materials as required by the PA Lottery, including tickets manufactured by other Offerors. The PA Lottery anticipates purchasing no more than 10% of the total number of instant games and similar PA Lottery gaming products from other Offerors on an annual basis. Orders may be originated from the Telemarketing System, and any future system that may be developed to ensure retailers receive sufficient tickets and materials to achieve maximum sales. The procedures to be used cannot compromise security, integrity, efficiency or accuracy. Would require customization Not Supported Supported in next release 4.5 Storage and Distribution of Instant Tickets Picking Process The Proposal must contain a detailed plan for the picking, processing and packaging of instant packs for delivery to retailers. It should address all aspects of the operation including: Staffing and organization, Physical layout of packaging area including space requirements, Packaging staff training, Production standards, Anticipated hours of operation necessary to achieve next-day delivery Critical Christy Hile Out of the box Configurable setting Would require customization Not Supported Supported in next release
Solicitation_3.docx&OriginalFileName=Exhibit%20A%20PA%20Lottery%20RFP%20Business%20Requirements%20Instant%20Lottery%20Game%20Services%20V0.7%2008152017.docx