Communications Unable to speak or Needs work to speak or Speaking clearly with Working on improving Demonstrates exemplary write clearly and is write clearly, knows good pace and volume, speaking and writing communication skills by unable to correct their how to actively listen writing legibly, listening abilities, models active adapting the pace and behavior despite although sometimes is actively, adjusting listening skills, able to volume to the recipient’s intervention by unable to model good communications modify communication needs, writing clearly and instructors, does not listening skills, able to strategies to various strategies easily in coherently, patterning actively listen (requires identify alternative situations, uses various situations and strong active listening instructions to be communication appropriate vocabulary, able to effectively skills, and is comfortable repeated or appears strategies needed in complete sentences, and communicate a message utilizing a variety of unable to follow various situations but is correct grammar, defines in these various settings. communication styles, directions), resistant to developing the specialized terms for may have proficiency in learning new skill to perform complete another language, communications alternative strategies. comprehension. including sign language. strategies. Active Listening Does not demonstrate Generally Demonstrates active Demonstrates strong Demonstrates exemplary active listing skills demonstrates active listening skills both active listening skills both active listening skills both either verbally or listening skills both verbally and non-verbally verbally and non-verbally verbally and non-verbal. by trying to verbally and by mastering most of the but the characteristics Verbally by asking read” without by mastering “mind characteristics listed are not completely appropriate listening, rehearsing at least half of the below. Verbally by natural yet. Verbally by questions, repeating what is to be said characteristics listed asking appropriate asking appropriate back/paraphrasing rather than listening, below. Verbally by questions, questions, statements for judging, and lecturing. asking appropriate repeating repeating clarification of facts and Nonverbally, there is a open-ended questions, back/paraphrasing back/paraphrasing feelings, recognizing when defensiveness and repeating statements for statements for to provide positive guardedness in body back/paraphrasing clarification of facts and clarification of facts and reinforcement, and movement and facial statements for feelings, recognizing feelings, recognizing responding to questions gestures. clarification of facts and feelings, when to provide positive when to provide positive and statements without recognizing when to reinforcement, and reinforcement, and judgment, bias, or provide positive responding to questions responding to questions condescension. reinforcement, and
Communications Unable to speak or write clearly and is unable to correct their behavior despite intervention by instructors, does not actively listen (requires instructions to be repeated or appears unable to follow directions), resistant to learning new communications strategies. Needs work to speak or write clearly, knows how to actively listen although sometimes is unable to model good listening skills, able to identify alternative communication strategies needed in various situations but is developing the skill to perform alternative strategies. Speaking clearly with good pace and volume, writing legibly, listening actively, adjusting communications strategies to various situations, uses appropriate vocabulary, complete sentences, and correct grammar, defines specialized terms for complete comprehension. Working on improving speaking and writing abilities, models active listening skills, able to modify communication strategies easily in various situations and able to effectively communicate a message in these various settings. Demonstrates exemplary communication skills by adapting the pace and volume to the recipient’s needs, writing clearly and coherently, patterning strong active listening skills, and is comfortable utilizing a variety of communication styles, may have proficiency in another language, including sign language. Active Listening Does not demonstrate active listing skills either verbally or by trying to “mind read” without listening, rehearsing what is to be said rather than listening, judging, and lecturing. Nonverbally, there is a defensiveness and guardedness in body movement and facial gestures. Generally demonstrates active listening skills both verbally and by mastering at least half of the characteristics listed below. Verbally by asking appropriate open-ended questions, repeating back/paraphrasing statements for clarification of facts and feelings, recognizing when to provide positive reinforcement, and Demonstrates active listening skills both verbally and non-verbally by mastering most of the characteristics listed below. Verbally by asking appropriate questions, repeating back/paraphrasing statements for clarification of facts and feelings, recognizing when to provide positive reinforcement, and responding to questions Demonstrates strong active listening skills both verbally and non-verbally but the characteristics are not completely natural yet. Verbally by asking appropriate questions, repeating back/paraphrasing statements for clarification of facts and feelings, recognizing when to provide positive reinforcement, and responding to questions Demonstrates exemplary active listening skills both verbally and non-verbal. Verbally by asking appropriate questions, repeating back/paraphrasing statements for clarification of facts and feelings, recognizing when to provide positive reinforcement, and responding to questions and statements without judgment, bias, or condescension.
SmplAffRbrcs.docx