Section 129 of the Act requires as a condition of registration that the self-insured employer adopt and apply the statement of service standards set out in Schedule 5 of the Act. This chapter describes the requirements a must meet self-insured employer when adopting and applying the statement of service standards set out in Schedule 5. Application of the Statement of Service Standards In applying the statement of service standards the self-insured employer will: provide easy access to the statement of service standards to its employees; ensure procedures are in which describes how the self-insured employer will meet the requirements of the statement of service standards; ensure that all providers of relevant services engaged by the self-insured employer meet the requirements of the Statement of service standards; provide to ReturntoWorkSA within 30 days of receipt a copy of any investigation report provided to it by the Ombudsman; and any investigation report provided by the Ombudsman and provided to ReturnToWorkSA must be accompanied by written details of any corrective actions being undertaken by the self-insured employer to address any substantiated complaint. CHAPTER 5 APPLICATIONS FOR GRANT OR RENEWAL OF REGISTRATION Application This chapter applies to all private employers, whether a single company or a group of related corporations, who are applying for: registration as a or self-insured employer group of self-insured employers, or a renewal of registration as a self-insured employer. General
Section 129 of the Act requires as a condition of registration that the self-insured employer adopt and apply the statement of service standards set out in Schedule 5 of the Act. This chapter describes the requirements a self-insured employer must meet when adopting and applying the statement of service standards set out in Schedule 5. Application of the Statement of Service Standards In applying the statement of service standards the self-insured employer will: provide easy access to the statement of service standards to its employees; ensure procedures are in which describes how the self-insured employer will meet the requirements of the statement of service standards; ensure that all providers of relevant services engaged by the self-insured employer meet the requirements of the Statement of service standards; provide to ReturntoWorkSA within 30 days of receipt a copy of any investigation report provided to it by the Ombudsman; and any investigation report provided by the Ombudsman and provided to ReturnToWorkSA must be accompanied by written details of any corrective actions being undertaken by the self-insured employer to address any substantiated complaint. CHAPTER 5 APPLICATIONS FOR GRANT OR RENEWAL OF REGISTRATION Application This chapter applies to all private employers, whether a single company or a group of related corporations, who are applying for: registration as a self-insured employer or group of self-insured employers, or a renewal of registration as a self-insured employer. General
Self-insured-code-of-conduct.DOCX