ATTACHMENT 6 TRICARE Supplement Monthly and Quarterly Performance Reports Notes: 1. Unless indicated otherwise, all reports should be submitted electronically to the DBC. 2. DBC is EGID's Director of Benefits Contracting. Send via secure email to Report Frequency Report Name Due Date Format Number Member Services 20th of the See Attachment 8: Monthly 1 Telephone following Tab ‘Telephone’ Assistance Monthly 30 days after the See Attachment 8: Monthly 2 Premium premium Tab ‘Discrepancy’ Discrepancy remittance 45 days Grievance following the See Attachment 8: Quarterly 3 Report close of the Tab ‘Grievance’ quarter 45 days HIPAA Incident following the See Attachment 8: Quarterly 4 Report close of the Tab ‘HIPAA’ quarter
ATTACHMENT 6 TRICARE Supplement Monthly and Quarterly Performance Reports Notes: 1. Unless indicated otherwise, all reports should be submitted electronically to the DBC. 2. DBC is EGID's Director of Benefits Contracting. Send via secure email to Frequency Report Number Report Name Due Date Format Monthly 1 Member Services Telephone Assistance 20th of the following See Attachment 8: Tab ‘Telephone’ Monthly 2 Monthly Premium Discrepancy 30 days after the premium remittance See Attachment 8: Tab ‘Discrepancy’ Quarterly 3 Grievance Report 45 days following the close of the quarter See Attachment 8: Tab ‘Grievance’ Quarterly 4 HIPAA Incident Report 45 days following the close of the quarter See Attachment 8: Tab ‘HIPAA’
Solicitation0900000302Attachment6.docx