Potential Consequence Impact Health and safety to Injuries or ailments Minor injury or First Serious injury Life threatening Death or multiple life Work Health staff/client or other not requiring Aid Treatment Case causing injury or multiple threatening injuries. stakeholders medical treatment hospitalisation or serious injuries Safety multiple medical causing treatment cases hospitalisation Lack of skilled or absentee or Minor staff Significant staff Resignation in a key Resignation in 2 key skill trained people to skills gap with no absenteeism with absenteeism/ skill area resulting in areas resulting in Human undertake activities impact to service low impact to Unavailability of permanent loss of permanent loss of delivery service delivery skills, some impact knowledge. knowledge. Resource to service delivery Unavailability of Protracted lack of critical critical skills or skills/people personnel Reputation to DAIS Scrutiny required by Intense public, Scrutiny required by external body and its ability to political and media Inquiry by funding body Reputation or internal including CRRS, Internal Review scrutiny. Eg: front into financial viability or deliver services audit to prevent Ombudsman, page headlines, TV, compliancy. escalation Human Rights etc. Commissioner System failure Major non CORPORATION Minor delay in Inability to provide Minor non or breach of DAIS conformities in Critical process/ system systems or key support service conformities in one policy systems. Significant failure. Inability to Business processes requiring or occasional breach or more systems. Including accounts, delay in core perform. Ongoing corrective action, of policy. Moderate delay in Process & payroll staff training processing system. Business No impact on service Little impact on processes or service Systems security Significant impact on severely affected. delivery service delivery. service delivery. Impact on DAIS Financial 1% of Budget 2.5% of Budget > 5% of Budget > 10% of Budget >25% of Budget financial viability or <$5,000 or <$12,000 or <$25,000 or <$50 000 or $25 000 Insignificant Minor Moderate Catastrophic 1 2 3 4 5 Probability: Historical: Is expected to M H H E E Almost 5 occur in most >1 in 10 Certain circumstances M M H H E Will probably 4 Likely 1 in 10 - 100 occur Might occur at L M M H E 3 Possible 1 in 100 – 1,000 some time in the future L M M H H occur but 2 1 in 1,000 – Unlikely doubtful Likelihood 10,000 May occur but L L M M H 1 1 in 10,000 only in – Rare 100,000 exceptional circumstances
Potential Impact Consequence Work Health Safety Health and safety to staff/client or other stakeholders Injuries or ailments not requiring medical treatment Minor injury or First Aid Treatment Case Serious injury causing hospitalisation or multiple medical treatment cases Life threatening injury or multiple serious injuries causing hospitalisation Death or multiple life threatening injuries. Human Resource Lack of skilled or trained people to undertake activities absentee or skills gap with no impact to service delivery Minor staff absenteeism with low impact to service delivery Significant staff absenteeism/ Unavailability of skills, some impact to service delivery Resignation in a key skill area resulting in permanent loss of knowledge. Unavailability of critical skills or personnel Resignation in 2 key skill areas resulting in permanent loss of knowledge. Protracted lack of critical skills/people Reputation Reputation to DAIS and its ability to deliver services Internal Review Scrutiny required by or internal audit to prevent escalation Scrutiny required by external body including CRRS, Ombudsman, Human Rights Commissioner Intense public, political and media scrutiny. Eg: front page headlines, TV, etc. Inquiry by funding body into financial viability or compliancy. CORPORATION Business Process & Systems System failure or breach of DAIS policy Including accounts, payroll staff training security Minor delay in systems or processes requiring corrective action, No impact on service delivery Inability to provide key support service or occasional breach of policy. Little impact on service Minor non conformities in one or more systems. Moderate delay in processes or service delivery. Major non conformities in systems. Significant delay in core processing system. Significant impact on service delivery. Critical process/ system failure. Inability to perform. Ongoing Business severely affected. Financial Impact on DAIS financial viability 1% of Budget or <$5,000 2.5% of Budget or <$12,000 > 5% of Budget or <$25,000 > 10% of Budget or <$50 000 >25% of Budget or $25 000 Insignificant Minor Moderate Catastrophic Probability: Historical: 1 2 3 4 5 Likelihood >1 in 10 Is expected to occur in most circumstances 5 Almost Certain M H H E E 1 in 10 - 100 Will probably occur 4 Likely M M H H E 1 in 100 – 1,000 Might occur at some time in the future 3 Possible L M M H E 1 in 1,000 – 10,000 occur but doubtful 2 Unlikely L M M H H 1 in 10,000 – 100,000 May occur but only in exceptional circumstances 1 Rare L L M M H
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