Respect Disrespectful of Being polite when Being polite to others, polite even when a Serving as a “peacemaker” authority, being required, occasionally not using derogatory or situation is not going in in volatile situations, able argumentative, using overheard using demeaning terms, his/her favor, always to take abusive inappropriate demeaning or behaving in a manner using respectful language language or disrespect words or outbursts of derogatory language that brings credit to the when describing from patients without anger, deliberately but confining it to profession. situations even when not reacting negatively undermining authority situations other than in in public areas, modeling towards the individual, in words or actions or patient care settings, good professional modeling good trying to provoke occasionally acting behaviors. professional behaviors others, frequently unprofessional on the even when outside of the unable to act in a job. classroom or off of the professional manner. job. Patient Advocacy Unable to deal with Occasionally has Not allowing personal Not allowing personal Models patient advocacy patients because of difficulty dealing with bias or feelings to bias or feelings to and able to defend the personal biases, patients because of interfere with patient interfere with patient need to advocate for actively demeaning or personal bias or care, placing the of care despite strong patient rights, seeks out degrading patients feelings, not always patients above negative feelings or opportunities to help with words or deeds, able to place the needs protecting and biases towards a patient fellow classmates learn unconcerned of the patient first. respecting patient or situation, the principles of patient about patient rights, confidentiality and actively advocating for advocacy, when the feelings or dignity. patient rights, protecting opportunity presents itself considerations, confidentiality. can be called upon to frequently takes follow through on an shortcuts during care advocacy issue even if it of patients because it is means it on their off time. or faster.” “easier” Careful delivery Unable to perform Occasionally Performing skills at an Can be trusted to Functions independently of services skills at entry level or performing skills below entry-level capacity a function independent of and able to correct requiring constant the entry-level, majority of the time, all regulations, mistakes by self-reflection, monitoring or requiring following policies and policies and procedures. able to assist in the reinforcement to procedures and development of
Respect Disrespectful of authority, being argumentative, using inappropriate words or outbursts of anger, deliberately undermining authority in words or actions or trying to provoke others, frequently unable to act in a professional manner. Being polite when required, occasionally overheard using demeaning or derogatory language but confining it to situations other than in patient care settings, occasionally acting unprofessional on the job. Being polite to others, not using derogatory or demeaning terms, behaving in a manner that brings credit to the profession. polite even when a situation is not going in his/her favor, always using respectful language when describing situations even when not in public areas, modeling good professional behaviors. Serving as a “peacemaker” in volatile situations, able to take abusive language or disrespect from patients without reacting negatively towards the individual, modeling good professional behaviors even when outside of the classroom or off of the job. Patient Advocacy Unable to deal with patients because of personal biases, actively demeaning or degrading patients with words or deeds, unconcerned about patient rights, feelings or considerations, frequently takes shortcuts during care of patients because it is “easier” or faster.” Occasionally has difficulty dealing with patients because of personal bias or feelings, not always able to place the needs of the patient first. Not allowing personal bias or feelings to interfere with patient care, placing the of patients above protecting and respecting patient confidentiality and dignity. Not allowing personal bias or feelings to interfere with patient care despite strong negative feelings or biases towards a patient or situation, actively advocating for patient rights, protecting confidentiality. Models patient advocacy and able to defend the need to advocate for patient rights, seeks out opportunities to help fellow classmates learn the principles of patient advocacy, when the opportunity presents itself can be called upon to follow through on an advocacy issue even if it means it on their off time. Careful delivery of services Unable to perform skills at entry level or requiring constant monitoring or reinforcement to Occasionally performing skills below the entry-level, requiring Performing skills at an entry-level capacity a majority of the time, following policies and procedures and Can be trusted to function independent of all regulations, policies and procedures. Functions independently and able to correct mistakes by self-reflection, able to assist in the development of
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