Table 1: Evaluation Findings - Conformance to the Principles of Workplace Rehabilitation 1. Service provision principles 1. A on return Application of policies and procedures to work Policies and Procedures Overall Operational documents and records conformance Case records Awareness interviews to principle C C C C and indicator NC NC NC Evidence Evidence Evidence Evidence NC (C/NC/NA) NA NA NA An example you use An example you could An example you An example you a. Expectations that a return to work could be as follows use could be as follows could use could be could use could be – – goal, and the as follows as follows – – Procedure No X, Return-to-Work and Injury services required, Provision of Return to Management Plans were Case file notes 5/5 staff are established with relevant Work Services, outlines sighted in 5/5 case files contain records of interviewed parties at the the process for reviewed. consultation with the correctly identified commencement establishing and injured worker, applicable Of the plans sighted, and throughout measuring RTW employer and procedures and 10/10 plans were service provision outcomes and managing treating doctor; could describe (relevant parties developed and reviewed consultation and including details of requirements for include worker, within the required communication with all phone calls and RTW and IM plans. employer, insurer timeframes and in stakeholders. meeting records. and other accordance with medical services Procedure No. Y restrictions. providers). outlines the process for developing and injury management plans. b. Appropriate services are identified and delivered to maximise return to work. c. Services focus initially on return to work in the worker’s employment or, if that is not possible, with another employer.
Table 1: Evaluation Findings - Conformance to the Principles of Workplace Rehabilitation 1. Service provision principles 1. A on return to work Policies and Procedures Application of policies and procedures Overall conformance to principle and indicator (C/NC/NA) Operational documents and records Case records Awareness interviews Evidence C NC Evidence C NC NA Evidence C NC NA Evidence C NC NA a. Expectations that a return to work goal, and the services required, are established with relevant parties at the commencement and throughout service provision (relevant parties include worker, employer, insurer and other services providers). An example you use could be as follows – Procedure No X, Provision of Return to Work Services, outlines the process for establishing and measuring RTW outcomes and managing consultation and communication with all stakeholders. Procedure No. Y outlines the process for developing and injury management plans. An example you could use could be as follows – Return-to-Work and Injury Management Plans were sighted in 5/5 case files reviewed. Of the plans sighted, 10/10 plans were developed and reviewed within the required timeframes and in accordance with medical restrictions. An example you could use could be as follows – Case file notes contain records of consultation with the injured worker, employer and treating doctor; including details of phone calls and meeting records. An example you could use could be as follows – 5/5 staff interviewed correctly identified applicable procedures and could describe requirements for RTW and IM plans. b. Appropriate services are identified and delivered to maximise return to work. c. Services focus initially on return to work in the worker’s employment or, if that is not possible, with another employer.
Self_Evaluation_Report.docx