Technical and professional expertise able to make effective Essential – and appropriate use of a wide range of technical skills and knowledge in both self and in others. Supporting Behaviours Behaviour Description Customer and Ability to understand the needs and priorities of customers (inside and outside Supplier Focus the organisation) and to reconcile potentially widely differing perspectives in the development of knowledge products Working Together / Ability to lead and co-ordinate contributions from a wide of stakeholders, –variety inside and outside the organisation Teamwork Problem Solving and Strong focus on finding solutions which meet the identified needs of customers Ownership and colleagues Improvement, Ability to identify and capitalise on innovation and change Change and Creativity Planning and Ability to organise own work and tasks being completed by others Organising (researchers/contributors) to meet business needs and deadlines Commitment to ensuring that both the outputs of activity and the process by Organisational Commitment which they have been produced meet APMs requirements for customer, volunteer and specialist engagement Resilience Ability to maintain control and performance during stressful situations
Technical and professional expertise – able to make effective and appropriate use of a wide range of technical skills and knowledge in both self and in others. Essential Supporting Behaviours Behaviour Description Customer and Supplier Focus Ability to understand the needs and priorities of customers (inside and outside the organisation) and to reconcile potentially widely differing perspectives in the development of knowledge products Working Together / Teamwork Ability to lead and co-ordinate contributions from a wide –variety of stakeholders, inside and outside the organisation Problem Solving and Ownership Strong focus on finding solutions which meet the identified needs of customers and colleagues Improvement, Change and Creativity Ability to identify and capitalise on innovation and change Planning and Organising Ability to organise own work and tasks being completed by others (researchers/contributors) to meet business needs and deadlines Organisational Commitment Commitment to ensuring that both the outputs of activity and the process by which they have been produced meet APMs requirements for customer, volunteer and specialist engagement Resilience Ability to maintain control and performance during stressful situations
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