UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE : 500311105 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized terms are KNOWLEDGE SKILLS elaborated in the Range of Variables Obtain and Specific and relevant Effective Following simple convey information is communication spoken language workplace accessed from Different modes of Performing routine information appropriate sources communication workplace duties Effective questioning, Written following simple active listening and communication written notices speaking skills are Organizational Ability to relate to used to gather and policies people of social convey information Sources of in the Appropriate medium information workplace is used to transfer of question Gathering and information and ideas Medium of providing Appropriate non- communication information in verbal communication Flow of response to is used communication workplace Appropriate of Storage system requirements communication with Telephone Listening skills supervisors and courtesy Questioning skills colleagues are Workplace identified and language skills followed Defined workplace procedures for the location and storage of information are used Personal interaction is carried out clearly and concisely PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized are KNOWLEDGE SKILLS elaborated in the Range of Variables
UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE : 500311105 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Obtain and convey workplace information Specific and relevant information is accessed from appropriate sources Effective questioning, active listening and speaking skills are used to gather and convey information Appropriate medium is used to transfer information and ideas Appropriate non- verbal communication is used Appropriate of communication with supervisors and colleagues are identified and followed Defined workplace procedures for the location and storage of information are used Personal interaction is carried out clearly and concisely Effective communication Different modes of communication Written communication Organizational policies Sources of information of question Medium of communication Flow of communication Storage system Telephone courtesy Following simple spoken language Performing routine workplace duties following simple written notices Ability to relate to people of social in the workplace Gathering and providing information in response to workplace requirements Listening skills Questioning skills Workplace language skills ELEMENT PERFORMANCE CRITERIA Italicized are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS
Slaughtering%20Operations%20(Large%20Animals)%20NC%20II_.docx