Answer Choices Responses Support member 22.58% 7 Supervisor 41.94% 13 35.48% 11 Question 2 30 Answered, 1 Skipped Have you attended or sent your staff to attend a Support Staff Workshop (SSW) in the past? Answer Choices Responses Yes 86.67% 26 No 10.00% 3 Not applicable 3.33% 1 Question 3 30 Answered, 1 Skipped Please indicate your satisfaction with prior SSW events. Answer Choices Responses Highly satisfied 16.67% 5 Satisfied 43.33% 13 Neither satisfied or dissatisfied 16.67% 5 Dissatisfied 10.00% 3 Highly dissatisfied 0.00% 0 Not Applicable 13.33% 4 Question 4 24 Answered, 7 Skipped Please indicate reasons for not attending or not sending staff to SSW (choose as many as applicable). Answer Choices Responses Budget limitations 25.00% 6 Inconvenient location/travel constraints 41.67% 10 Short-staffed 12.50% 3 Lack of interest in sessions being offered 45.83% 11 Agenda topics aren’t applicable/timely 29.17% 7 Attend other training instead 29.17% 7 Dissatisfied with prior SSW experience 8.33% 2 Comments member that attended said she felt that there wasn't much time put in to this workshop, but feels it is a needed “Staff workshop for those who don't get to go to other conferences.” staff viewed it more as a "perk" to go; not so much the information they got, as they can get that info online or in “Support other ways. Staff have declined to go in recent years due to family situations and other commitments on their time.” I do attend unless there is a session where the topics do not apply, as in Federal Direct Loan Reconciliation “Normally through the Department of Ed because my process is completed through our software.” “N/A” have always sent someone.” “We member” “Associate
Answer Choices Responses Support member 22.58% 7 Supervisor 41.94% 13 35.48% 11 Question 2 30 Answered, 1 Skipped Have you attended or sent your staff to attend a Support Staff Workshop (SSW) in the past? Answer Choices Responses Yes 86.67% 26 No 10.00% 3 Not applicable 3.33% 1 Question 3 30 Answered, 1 Skipped Please indicate your satisfaction with prior SSW events. Answer Choices Responses Highly satisfied 16.67% 5 Satisfied 43.33% 13 Neither satisfied or dissatisfied 16.67% 5 Dissatisfied 10.00% 3 Highly dissatisfied 0.00% 0 Not Applicable 13.33% 4 Question 4 24 Answered, 7 Skipped Please indicate reasons for not attending or not sending staff to SSW (choose as many as applicable). Answer Choices Responses Budget limitations 25.00% 6 Inconvenient location/travel constraints 41.67% 10 Short-staffed 12.50% 3 Lack of interest in sessions being offered 45.83% 11 Agenda topics aren’t applicable/timely 29.17% 7 Attend other training instead 29.17% 7 Dissatisfied with prior SSW experience 8.33% 2 Comments “Staff member that attended said she felt that there wasn't much time put in to this workshop, but feels it is a needed workshop for those who don't get to go to other conferences.” “Support staff viewed it more as a "perk" to go; not so much the information they got, as they can get that info online or in other ways. Staff have declined to go in recent years due to family situations and other commitments on their time.” “Normally I do attend unless there is a session where the topics do not apply, as in Federal Direct Loan Reconciliation through the Department of Ed because my process is completed through our software.” “N/A” “We have always sent someone.” “Associate member”
SDASFAA_FINAL_Board%20Mtg_Min_March_23_2015.docx