SUPPLIER ADDRESS CUSTOMER CONTACT National 135 Bishopsgate, Tony Clegg Westminster London, EC2M 3UR Account Manager, Sales & Specialist Business Bank 07795052624 HSBC Bank plc 8 Canada Square Husam Zabaneh E14 5HQ Director 0207 991 2762 Lloyds Bank 25 Gresham Street Tyrie plc London Senior Manager, Corporate Clients EC2V 7HN 779314 Barclaycard Phil Newton Head of Public Sector 07920266517 7.3 Direct Award on Lot 1 In to determine whether you can Direct Award, you need to consider the following questions: Can your service requirements be met under the Framework Agreement? If so, does one Supplier clearly provide the most economically advantageous tender (MEAT) in respect of your requirements? Are all of your proposed contract terms laid down in the Framework contract agreement and are you confident that the contract terms require no amendments or require any supplementary terms & conditions? Are you content with the pricing used in the procurement of the Framework Agreement and can you establish the total cost of each supplier for the requirement being sourced? 7.4 If the answer to the above is YES, then you can Direct Award using the Direct Award criteria below: Price (cost identified for the delivery of the requirement); Quality (including fraudulent activity, online management tool, customer service and implementation and transitioning service) 7.5 If the answer is NO to any of the above (for Lot 1 only), then you should carry out a Further Competition to fulfil your specific requirements. The headline award criteria for contracts formed by Direct Award (Lot 1 only) is: Lot 1 Criteria Percentage Weightings Criteria Number A Price 60%
SUPPLIER ADDRESS CUSTOMER CONTACT National Westminster Bank 135 Bishopsgate, London, EC2M 3UR Tony Clegg Account Manager, Sales & Specialist Business 07795052624 HSBC Bank plc 8 Canada Square E14 5HQ Husam Zabaneh Director 0207 991 2762 Lloyds Bank plc 25 Gresham Street London EC2V 7HN Tyrie Senior Manager, Corporate Clients 779314 Barclaycard Phil Newton Head of Public Sector 07920266517 7.3 Direct Award on Lot 1 In to determine whether you can Direct Award, you need to consider the following questions: Can your service requirements be met under the Framework Agreement? If so, does one Supplier clearly provide the most economically advantageous tender (MEAT) in respect of your requirements? Are all of your proposed contract terms laid down in the Framework contract agreement and are you confident that the contract terms require no amendments or require any supplementary terms & conditions? Are you content with the pricing used in the procurement of the Framework Agreement and can you establish the total cost of each supplier for the requirement being sourced? 7.4 If the answer to the above is YES, then you can Direct Award using the Direct Award criteria below: Price (cost identified for the delivery of the requirement); Quality (including fraudulent activity, online management tool, customer service and implementation and transitioning service) 7.5 If the answer is NO to any of the above (for Lot 1 only), then you should carry out a Further Competition to fulfil your specific requirements. The headline award criteria for contracts formed by Direct Award (Lot 1 only) is: Lot 1 Criteria Number Criteria Percentage Weightings A Price 60%
RM3828%20-%20Customer%20User%20Guide%20and%20FAQ%27s%20v3%2023112018.docx