DIRECTORATE COMMUNITY SERVICES QTR 1 Reason QTR 1 Qtr 2 QTR 2 Reason for QTR 2 Remedial QTR 1 QTR 2 KPI Nr Indicator QTR 1 Rating for Remedial QTR 2 Rating Baseline Actual Target Actual performance Action Qtr 1 performance Action Target DIRECTOR COMMUNITY SERVICES 80% of assigned 80% of 80% of 80% of council resolutions assigned assigned assigned executed by end of council council council each quarter resolutions resolutions resolutions KPI 20 executed by executed by executed by 4 of 4 = Above 5 of 5 = end of each end of each end of each 100% 4 of 4 = 100% 100% 5 of 5 = 100% Not quarter quarter quarter executed expectation executed Applicable executed executed 100% Rendering of 100% 100% 100% refuse removal services Rendering Rendering Rendering as per service delivery of refuse of refuse of refuse programme per quarter removal removal removal services as services as services as 100% 100% KPI 21 per service per service per service Rendering 100% Rendering 100% delivery delivery delivery as per Rendering as as per Rendering as programme programme programme per Fully per Fully Not per quarter per quarter per quarter programme Effective programme Effective Applicable
DIRECTORATE COMMUNITY SERVICES KPI Nr Indicator Baseline Qtr 1 Target QTR 1 Actual QTR 1 Rating QTR 1 Reason for performance QTR 1 Remedial Action Qtr 2 Target QTR 2 Actual QTR 2 Rating QTR 2 Reason for performance QTR 2 Remedial Action DIRECTOR COMMUNITY SERVICES KPI 20 80% of assigned council resolutions executed by end of each quarter 80% of assigned council resolutions executed by end of each quarter 80% of assigned council resolutions executed by end of each quarter 5 of 5 = 100% executed expectation 5 of 5 = 100% executed Not Applicable 80% of assigned council resolutions executed by end of each quarter 4 of 4 = 100% executed Above 4 of 4 = 100% executed KPI 21 100% Rendering of refuse removal services as per service delivery programme per quarter 100% Rendering of refuse removal services as per service delivery programme per quarter 100% Rendering of refuse removal services as per service delivery programme per quarter 100% Rendering as per Fully Effective 100% Rendering as per programme Not Applicable 100% Rendering of refuse removal services as per service delivery programme per quarter 100% Rendering as per Fully Effective 100% Rendering as per programme
Sec-72report-2017-2018.docx