4.9 Describe appropriately the specific legislative requirements and guidance applicable to the site x x and for collection and transport of waste. 4.10 Describe appropriately the records required by legislation and by company procedures in relation x x to the activities carried out to provide the service. 4.11 Describe appropriately the procedures for dealing with x x X spillages. 4.12 Describe appropriately the Control of Substances Hazardous to Health (COSHH) assessment data x x for all hazardous substances received, handled and used when providing the service. 4.13 Determine the importance of customer and workplace feedback x and how to respond. 4.14 Determine how to evaluate feedback in terms of impact on x x operations. 4.15 Determine the importance of monitoring implementation of a service to a customer and how to x deal with problems arising during implementation. 4.16 Determine the different types of waste and materials that could x x be handled by the service provided. 4.17 Determine how to complete x x all relevant paperwork. 4.18 Determine the technical skills x x needed for the services provided. 4.19 Determine how to ensure that relevant staff has the required skills to provide a service and what x x to do in response to a perceived skills deficit.
4.9 Describe appropriately the specific legislative requirements and guidance applicable to the site and for collection and transport of waste. x x 4.10 Describe appropriately the records required by legislation and by company procedures in relation to the activities carried out to provide the service. x x 4.11 Describe appropriately the procedures for dealing with spillages. x x X 4.12 Describe appropriately the Control of Substances Hazardous to Health (COSHH) assessment data for all hazardous substances received, handled and used when providing the service. x x 4.13 Determine the importance of customer and workplace feedback and how to respond. x 4.14 Determine how to evaluate feedback in terms of impact on operations. x x 4.15 Determine the importance of monitoring implementation of a service to a customer and how to deal with problems arising during implementation. x 4.16 Determine the different types of waste and materials that could be handled by the service provided. x x 4.17 Determine how to complete all relevant paperwork. x x 4.18 Determine the technical skills needed for the services provided. x x 4.19 Determine how to ensure that relevant staff has the required skills to provide a service and what to do in response to a perceived skills deficit. x x
SQA_Handbook_Physical_and_Chemical_Treatment_Hazardous_Waste_Final.docx