1.8 Is there an agreed plan for A benefits management strategy and plans. • the realisation of anticipated Critical success factors • benefits? A list of the individuals responsible for delivering • and achieving benefits identified. The agreed process for measuring benefit. • A post-implementation review plan identifying • areas to be assessed. Payment mechanisms linked to benefits • realisation, where appropriate. 1.9 Have suitable stakeholders Involvement of stakeholders and business or user • been involved and, if so, what representatives in the quality and proposal reviews has been their involvement? Stakeholder representation on the evaluation • team. Approval by the project steering committee and • SRO. 2. Assessment of the Proposed Solution Areas to probe Evidence expected 2.1 Does the proposed solution The recommended bid fully complies with all • still meet the business needs requirements. and government and entity Documented consultation with stakeholders during • objectives? evaluation. 2.2 Have the suppliers proposed An assessment of options showing how they are • any alternatives or beneficial to the project’s outputs/outcomes and are options in addition to a fully within the scope of the tender documents. compliant bid? 2.3 Will the proposed bid deliver Analysis showing the proposal is defined in terms • the business need described of the required outcomes. in the business case? Confirmation that the business can achieve the • necessary organisational and business process changes. Confirmation that the proposed services and • service levels as defined in the contract will meet the agreed business requirements. 2.4 Has the proposed solution An updated plan for managing the business change • affected the strategy for on the basis of the proposed solution, which is business change? agreed by project steering committee, and SRO. Analysis of differences from the original plan. • 2.5 Has the proposed solution An updated plan for benefits realisation and • affected the expectations of benefits profiles. business benefits? Analysis of differences to the original position. • Changes documented and agreed with users and • stakeholders. 2.6 Are the entity and supplier The proposed supplier’s development and • prepared for the implementation plans are included in the bid and development (where there presented to the appropriate entity endorsement are new systems and and governance bodies/committees. processes), implementation, The entity’s implementation plan is agreed by • transition and of users and other internal/external stakeholders. any new services? 2.7 Are there plans and A strategy for managing change is agreed by all • processes to address future parties, including the supplier. issues, both business and technical?
1.8 Is there an agreed plan for the realisation of anticipated benefits? • A benefits management strategy and plans. • Critical success factors • A list of the individuals responsible for delivering and achieving benefits identified. • The agreed process for measuring benefit. • A post-implementation review plan identifying areas to be assessed. • Payment mechanisms linked to benefits realisation, where appropriate. 1.9 Have suitable stakeholders been involved and, if so, what has been their involvement? • Involvement of stakeholders and business or user representatives in the quality and proposal reviews • Stakeholder representation on the evaluation team. • Approval by the project steering committee and SRO. 2. Assessment of the Proposed Solution Areas to probe Evidence expected 2.1 Does the proposed solution still meet the business needs and government and entity objectives? • The recommended bid fully complies with all requirements. • Documented consultation with stakeholders during evaluation. 2.2 Have the suppliers proposed any alternatives or options in addition to a fully compliant bid? • An assessment of options showing how they are beneficial to the project’s outputs/outcomes and are within the scope of the tender documents. 2.3 Will the proposed bid deliver the business need described in the business case? • Analysis showing the proposal is defined in terms of the required outcomes. • Confirmation that the business can achieve the necessary organisational and business process changes. • Confirmation that the proposed services and service levels as defined in the contract will meet the agreed business requirements. 2.4 Has the proposed solution affected the strategy for business change? • An updated plan for managing the business change on the basis of the proposed solution, which is agreed by project steering committee, and SRO. • Analysis of differences from the original plan. 2.5 Has the proposed solution affected the expectations of business benefits? • An updated plan for benefits realisation and benefits profiles. • Analysis of differences to the original position. • Changes documented and agreed with users and stakeholders. 2.6 Are the entity and supplier prepared for the development (where there are new systems and processes), implementation, transition and of any new services? • The proposed supplier’s development and implementation plans are included in the bid and presented to the appropriate entity endorsement and governance bodies/committees. • The entity’s implementation plan is agreed by users and other internal/external stakeholders. 2.7 Are there plans and processes to address future issues, both business and technical? • A strategy for managing change is agreed by all parties, including the supplier.
RMG-106-guidance-assurance-reviews-process.docx