Email system and / or performance issues Potential loss / delay of service. IT Operations - Delays lead to significant delays in transmission at Potential loss of data. IT operations in end to end any point within the email pathway to processing of email recipient. Deployment of secure email results in Network availability restrictions result in limited business Network Issues on network failures / issues at local or national functionality. Deployment deployment levels, local network, or LAN performance Potential issues leading to the mail solution impacting user base and / or availability issues. day to day system performance and availability. Deployment of email Restriction in messaging routing. Deployment and configuration of firewall / system - Leading to Complete loss of service due to incorrect configuration of firewalls. Deployment routing infrastructure fails to complete Firewall / Routing successfully. issues The anti-spam filter stops valid emails (a false positive) resulting in the email not being delivered. This include: Anti-malware software incorrectly The sender does not receive notification of email failure. Anti-Spam filter stops blocks an email or removes an Deployment Potential delay in treatment by way of failure to receive / send valid emails attachment email. Anti-spam software incorrectly files an incoming email (that is free of malware) in junk mail or spam folder. Deployment of email system - Leading to Deployment of email system leads to Deployment Potential performance issues with conflicting systems. 'Clash' of Software conflicts with existing system software. Tools Desktop / Client - Inadequate / poorly configured desktop and Inability to standardise and deploy email system. Badly Configured client infrastructure. Increased volumes of helpdesk requests on non-standard hardware. Desktop/Client Target desktop and client systems are Inability to install email system on unsupported hardware. Desktop / Client - "Old" outside the baseline limitations and Inadequate system performance leading to complete system failure. recommendations for email usage. Note Potential loss of existing business processes.
IT operations IT Operations - Delays in end to end processing of email Email system and / or performance issues lead to significant delays in transmission at any point within the email pathway to recipient. Potential loss / delay of service. Potential loss of data. Deployment Network Issues on deployment Deployment of secure email results in network failures / issues at local or national levels, local network, or LAN performance and / or availability issues. Network availability restrictions result in limited business functionality. Potential issues leading to the mail solution impacting user base day to day system performance and availability. Deployment Deployment of email system - Leading to Firewall / Routing issues Deployment and configuration of firewall / routing infrastructure fails to complete successfully. Restriction in messaging routing. Complete loss of service due to incorrect configuration of firewalls. Deployment Anti-Spam filter stops valid emails The anti-spam filter stops valid emails (a false positive) resulting in the email not being delivered. This include: Anti-malware software incorrectly blocks an email or removes an attachment Anti-spam software incorrectly files an incoming email (that is free of malware) in junk mail or spam folder. The sender does not receive notification of email failure. Potential delay in treatment by way of failure to receive / send email. Deployment Deployment of email system - Leading to 'Clash' of Software Tools Deployment of email system leads to conflicts with existing system software. Potential performance issues with conflicting systems. Desktop/Client Desktop / Client - Badly Configured Inadequate / poorly configured desktop and client infrastructure. Inability to standardise and deploy email system. Increased volumes of helpdesk requests on non-standard hardware. Inability to install email system on unsupported hardware. Inadequate system performance leading to complete system failure. Potential loss of existing business processes. Desktop / Client - "Old" Target desktop and client systems are outside the baseline limitations and recommendations for email usage. Note
Secure%20email%20standard.%20ISB1596%20Requirements%20Specification%20%20Updated.docx