Timely Proposal For 90% of approved change Performance = Number of Measure = monthly; Development in requests that are not designated as Proposals in response to Report Period = Monthly Response to Urgent provide proposal to the change requests provided within 15 business days of when Application and the Administrator request submitted / Total number Change Requests within __ business days of date the of non-Urgent change requests Not Submitted with submitted the change request. an Urgent Designation Timely Resolution of Meet timelines reflected in proposals Performance = Number of Measure = Monthly; and mutually agreed to between approved change requests Report Period = Monthly Application Bidder and the and/or the completed within the agreed to Change Requests timeline / Total number of Administrator for 85% of all approved change requests approved change requests
Timely Proposal Development in Response to Application Change Requests Not Submitted with an Urgent Designation For 90% of approved change requests that are not designated as Urgent provide proposal to the and the Administrator within __ business days of date the submitted the change request. Performance = Number of Proposals in response to change requests provided within 15 business days of when request submitted / Total number of non-Urgent change requests Measure = monthly; Report Period = Monthly Timely Resolution of Application Change Requests Meet timelines reflected in proposals and mutually agreed to between Bidder and the and/or the Administrator for 85% of all approved change requests Performance = Number of approved change requests completed within the agreed to timeline / Total number of approved change requests Measure = Monthly; Report Period = Monthly
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