Date: Tuesday 24th October 2017 Location: Guildford Baptist Church, Time: 2pm 4pm – Millmead Present: Peter Gordon (PG), Jason Davies (JD), Deborah Mechaneck (DM), Kary Backhouse (KB), Wanda Jay (WJ), Lynne Omar (LOmar) Apologies: Mark Sharman (MS), Laurence Oates (LO), Richard Davy (RD) Other HWSY Attendees: Kate Scribbins (KS) Matthew Parris (MP), Lisa Sian (LS), Samantha Botsford (SB), Jacquie Pond (JP) Agenda Item Discussed/Action Who By When Welcome and PG opened the meeting, welcomed those present and noted the apologies. apologies The meeting was declared quorate as 5 directors were present. Declarations of The following updates to the declarations of interest were noted; interest LOmar has joined the patient advisory group at Royal Marsden Hospital. PG is now Chair of the Queen Elizabeth Foundation. Action: LS to update the declarations of interest with the LS 23/01/18 amendments for LOmar and PG Questions from the No questions were received from the public this quarter. Public (previously tabled) Approval of the The minutes of the July meeting in public were approved by the previous minutes Board and signed by PG. and matters arising CEO Report KS gave an update on Q2 activity. She attributed good progress made in the last quarter to having a stable staff team with all positions in Including review of Q2 post. and financial summary Confirmation was that Surrey County Council have now extended Quarterly Activity and the contract for Healthwatch Surrey for 2 additional years. Outcomes report Communications During Q2 Healthwatch has seen strong results from the communication and awareness campaigns. radio ran between July Sept and during this time we have seen 33% increase in the – experiences shared with us directly through the website/helpdesk/email. A promotional video related to the Healthwatch National Awareness campaign #itstartswithyou in July was viewed over 3000 times. The challenge now will be to maintain this awareness growth.
Date: Tuesday 24th October 2017 Location: Guildford Baptist Church, Millmead Time: 2pm – 4pm Present: Peter Gordon (PG), Jason Davies (JD), Deborah Mechaneck (DM), Kary Backhouse (KB), Wanda Jay (WJ), Lynne Omar (LOmar) Apologies: Mark Sharman (MS), Laurence Oates (LO), Richard Davy (RD) Other HWSY Attendees: Kate Scribbins (KS) Matthew Parris (MP), Lisa Sian (LS), Samantha Botsford (SB), Jacquie Pond (JP) Agenda Item Discussed/Action Who By When Welcome and apologies PG opened the meeting, welcomed those present and noted the apologies. The meeting was declared quorate as 5 directors were present. Declarations of interest The following updates to the declarations of interest were noted; LOmar has joined the patient advisory group at Royal Marsden Hospital. PG is now Chair of the Queen Elizabeth Foundation. Action: LS to update the declarations of interest with the amendments for LOmar and PG LS 23/01/18 Questions from the Public (previously tabled) No questions were received from the public this quarter. Approval of the previous minutes and matters arising The minutes of the July meeting in public were approved by the Board and signed by PG. CEO Report Including review of Q2 and financial summary Quarterly Activity and Outcomes report KS gave an update on Q2 activity. She attributed good progress made in the last quarter to having a stable staff team with all positions in post. Confirmation was that Surrey County Council have now extended the contract for Healthwatch Surrey for 2 additional years. Communications During Q2 Healthwatch has seen strong results from the communication and awareness campaigns. radio ran between July – Sept and during this time we have seen 33% increase in the experiences shared with us directly through the website/helpdesk/email. A promotional video related to the Healthwatch National Awareness campaign #itstartswithyou in July was viewed over 3000 times. The challenge now will be to maintain this awareness growth.
2.-Healthwatch-Surrey-Board-Meeting-in-Public-Minutes-October-2017.docx