record information completely, accurately and legibly, and ensure it is reported in the required format seek support personally from a professional colleague where you feel the effect of the disclosure and surrounding circumstances is adversely influencing your judgement Support individuals who have been abused You must be able to: take actions that are consistent with your agreed role, the individual's plan of care and organisation policies and procedures ensure that your presence and availability are made obvious to the individual in a manner appropriate to the situation communicate with the individual in a manner and style that recognises their individual needs and rights respond to feelings, and problems expressed by the individual in a manner that is supportive of the individual and consistent with organisational procedures offer constructive support in a manner that is likely to make the individual feel valued offer sufficient time and opportunity for support within the limits of your authority seek advice without delay from an appropriate person where the individual's behaviour and condition gives cause for concern ensure that individuals are given support and assistance to contact people who can help when they ask for advice and support which is beyond your role supply complete information, as far as it is known, to an appropriate person without delay ensure that records are accurate, legible and complete Knowledge and understanding You need to know and understand: organisation policies and legal requirements in relation to the disclosure of abuse and support of those who have been abused why all three aspects of communication are important in supporting individuals, particularly when they are unable or unwilling to discuss their situation the policies and procedures of the employing organisation in relation to onward referral of suspicions of abuse why it is important to explain clearly about this onward referral to individuals disclosing abuse
record information completely, accurately and legibly, and ensure it is reported in the required format seek support personally from a professional colleague where you feel the effect of the disclosure and surrounding circumstances is adversely influencing your judgement You must be able to: Support individuals who have been abused take actions that are consistent with your agreed role, the individual's plan of care and organisation policies and procedures ensure that your presence and availability are made obvious to the individual in a manner appropriate to the situation communicate with the individual in a manner and style that recognises their individual needs and rights respond to feelings, and problems expressed by the individual in a manner that is supportive of the individual and consistent with organisational procedures offer constructive support in a manner that is likely to make the individual feel valued offer sufficient time and opportunity for support within the limits of your authority seek advice without delay from an appropriate person where the individual's behaviour and condition gives cause for concern ensure that individuals are given support and assistance to contact people who can help when they ask for advice and support which is beyond your role supply complete information, as far as it is known, to an appropriate person without delay ensure that records are accurate, legible and complete Knowledge and understanding You need to know and understand: organisation policies and legal requirements in relation to the disclosure of abuse and support of those who have been abused why all three aspects of communication are important in supporting individuals, particularly when they are unable or unwilling to discuss their situation the policies and procedures of the employing organisation in relation to onward referral of suspicions of abuse why it is important to explain clearly about this onward referral to individuals disclosing abuse
SFJCCGC6.docx