Standards of Accessibility and Customer Care 3.1 All service providers must be committed to providing equity of access to services for all. Key 1. A clear statement explaining how the advice service meets the needs of the whole community, including Indicator those with protected characteristics defined in the equality Act 2010, and how this is measured (except when the advice service is for a defined sector of the population) Date Current position Action(s) required/Progress log Red Target completion date Green Standard 3.1 for review
Standards of Accessibility and Customer Care 3.1 All service providers must be committed to providing equity of access to services for all. Key Indicator 1. A clear statement explaining how the advice service meets the needs of the whole community, including those with protected characteristics defined in the equality Act 2010, and how this is measured (except when the advice service is for a defined sector of the population) Date Current position Red Green Action(s) required/Progress log Target completion date Standard 3.1 for review
SNSIAPselfassessment_-_Fillable_Fields.docx