of them. They also have the same rights as set out in the rights in relation to “Your 4. USES MADE OF THE INFORMATION The table below describes the main purposes for which we process your personal information, the categories of your information involved and our lawful basis for being able to do this. Purpose Personal information used Purpose Personal information used Purpose Personal information used Lawful basis Lawful basis Lawful basis All Users of our services To administer and manage our All contacts and support details, and This is necessary to enable us to relationship with you and to provide records of your interactions with us. properly manage and administer a you with the support service support service to you required To send you information our All contact and support details and This is necessary to enable us to services and facilities records of your interaction with us properly manage and administer a support service to you To send you other marketing All contact and support details and Where you have given us your explicit information we think you might find marketing preferences consent to do so useful or which you have requested from us including our newsletters, information about our services, events, participation in fundraising activities and other service information To answer your queries or Contact details and records of your We have a legitimate interest to complaints interactions with us provide complaint handling services to you in case there are any issues with the services we have provided you Retention of records All the personal information we collect We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer a service to you and in some cases, we may have a legal or regulatory obligations to retain records. We process special category personal data on the basis of the category reasons for “special processing of your personal data” referred to in the section 2 above. For criminal records history we process it on the basis of legal obligations or based on your explicit consent. The security of our IT systems Your usage of our IT systems and We have a legitimate interest to ensure online portals that our IT systems are secure To conduct data analytics studies to Records of your attendance at any We have a legitimate interest in doing better understand activity and event activities and events hosted by us so to ensure that our services are attendance and trends within our targeted and relevant services For the purposes of promoting the Images in video and/or photographic Where you have given us your explicit organisation, our activities, events form consent to do so and services To comply with health and safety Records of attendance We have a obligation and a requirements legitimate interest to provide you and other members of our organisation with
of them. They also have the same rights as set out in the “Your rights in relation to 4. USES MADE OF THE INFORMATION The table below describes the main purposes for which we process your personal information, the categories of your information involved and our lawful basis for being able to do this. Purpose Personal information used Lawful basis Purpose Personal information used Lawful basis Purpose Personal information used Lawful basis All Users of our services To administer and manage our relationship with you and to provide you with the support service required All contacts and support details, and records of your interactions with us. This is necessary to enable us to properly manage and administer a support service to you To send you information our services and facilities All contact and support details and records of your interaction with us This is necessary to enable us to properly manage and administer a support service to you To send you other marketing information we think you might find useful or which you have requested from us including our newsletters, information about our services, events, participation in fundraising activities and other service information All contact and support details and marketing preferences Where you have given us your explicit consent to do so To answer your queries or complaints Contact details and records of your interactions with us We have a legitimate interest to provide complaint handling services to you in case there are any issues with the services we have provided you Retention of records All the personal information we collect We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer a service to you and in some cases, we may have a legal or regulatory obligations to retain records. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in the section 2 above. For criminal records history we process it on the basis of legal obligations or based on your explicit consent. The security of our IT systems Your usage of our IT systems and online portals We have a legitimate interest to ensure that our IT systems are secure To conduct data analytics studies to better understand activity and event attendance and trends within our services Records of your attendance at any activities and events hosted by us We have a legitimate interest in doing so to ensure that our services are targeted and relevant For the purposes of promoting the organisation, our activities, events and services Images in video and/or photographic form Where you have given us your explicit consent to do so To comply with health and safety requirements Records of attendance We have a obligation and a legitimate interest to provide you and other members of our organisation with
SORT-Floating-Support-Referral-Form-v2.docx