5.1 Is the working relationship A realistic assessment of management • likely to succeed? behaviours of entity and supplier. Reporting arrangements identified at appropriate • levels of entity and supplier. Plans for integrating the project team, where • appropriate. 5.2 Are all resources and internal Budget provision (including provision for future • funds in place? years). The provision of human resources is agreed. • An authorisation/approval process for payments to • suppliers A process for expenditure reporting and • reconciliation. 5.3 Are the supplier’s project, risk Confirmation that the supplier’s project plan meets • and management plans timeframes for achieving the outcome of the adequate and realistic? investment. Confirmation that the supplier has adequate • insurance arrangements Confirmation that the supplier has realistic • implementation and risk management plans. 5.4 Does the entity’s plan reflect The updated project management plan reflects • the supplier’s plans? tender proposals. Personnel and responsibilities have been defined • and organised for the entity. Supplier’s personnel have been vetted to meet • project requirements. A process exists for resolving issues, and is agreed • with supplier. Confirmation that all plans have been reviewed, • agreed and included in the contract. 5.5 Are the long-term contract, A long-term plan with a contract management • administration plan and strategy and a detailed service delivery plan exists. performance measurement Key performance measures agreed with supplier. • process complete? An analysis of the project plan showing that • resource requirements are identified, planned, budgeted and available when required. Required resources and sourcing identified. • Roles and responsibilities have been defined. • 5.6 Are all mechanisms and The project plan confirms arrangements for • processes for the next phase management, monitoring, transition and in place? implementation. 5.7 Are the service management A documented service management strategy and • plan, administration and plan for the entity. service level arrangements Defined and agreed service level management, • complete? service levels, service quality and measurement between the entity and supplier is confirmed. Responsibilities for each party agreed. • Defined and agreed standards for services exist. • Defined and agreed monitoring, reporting and • review mechanism exists.
5.1 Is the working relationship likely to succeed? • A realistic assessment of management behaviours of entity and supplier. • Reporting arrangements identified at appropriate levels of entity and supplier. • Plans for integrating the project team, where appropriate. 5.2 Are all resources and internal funds in place? • Budget provision (including provision for future years). • The provision of human resources is agreed. • An authorisation/approval process for payments to suppliers • A process for expenditure reporting and reconciliation. 5.3 Are the supplier’s project, risk and management plans adequate and realistic? • Confirmation that the supplier’s project plan meets timeframes for achieving the outcome of the investment. • Confirmation that the supplier has adequate insurance arrangements • Confirmation that the supplier has realistic implementation and risk management plans. 5.4 Does the entity’s plan reflect the supplier’s plans? • The updated project management plan reflects tender proposals. • Personnel and responsibilities have been defined and organised for the entity. • Supplier’s personnel have been vetted to meet project requirements. • A process exists for resolving issues, and is agreed with supplier. • Confirmation that all plans have been reviewed, agreed and included in the contract. 5.5 Are the long-term contract, administration plan and performance measurement process complete? • A long-term plan with a contract management strategy and a detailed service delivery plan exists. • Key performance measures agreed with supplier. • An analysis of the project plan showing that resource requirements are identified, planned, budgeted and available when required. • Required resources and sourcing identified. • Roles and responsibilities have been defined. 5.6 Are all mechanisms and processes for the next phase in place? • The project plan confirms arrangements for management, monitoring, transition and implementation. 5.7 Are the service management plan, administration and service level arrangements complete? • A documented service management strategy and plan for the entity. • Defined and agreed service level management, service levels, service quality and measurement between the entity and supplier is confirmed. • Responsibilities for each party agreed. • Defined and agreed standards for services exist. • Defined and agreed monitoring, reporting and review mechanism exists.
RMG-105-assurance-reviews-process.docx