Strategies to achieve goal Key performance indicators Goals Determine cases Finalise cases as soon as practicable whilst Clearance rate of 100% in criminal and civil respecting judicial independence and noting matters expeditiously and benchmarks For magistrates’ and youth justice courts: efficiently Case manage proceedings to respond to <10% of more than 6 months old community and stakeholder needs no cases more than 12 months old Implement and review the Magistrates Court For coroners’ courts: (Children’s Division) Rules 2012 <10% of cases more than 12 months old Encourage use of alternative dispute resolution (ADR) services no cases more than 24 months old Contribute to the Draft of the Magistrates Court Establishment of Criminal Case Management (Criminal & General Division) Bill Committee to respond to stakeholder Improve % of matters referred to ADR services >70% of matters referred to ADR resolved High quality Assist clients and stakeholder with needs Operate within budget Develop annual business plan Operate in accordance with administrative customer service policies Improve functionality & performance of business and court management systems, e.g., CRMS & CRIMES Training in CRIMES and CRMS provided to staff administration Develop policy and procedure manuals in Number and % of documents lodged areas electronically Review delegations Increase use of video & internet link technology Promote greater use of video & internet facilities
Goals Strategies to achieve goal Key performance indicators Determine cases expeditiously and efficiently Finalise cases as soon as practicable whilst respecting judicial independence and noting benchmarks Case manage proceedings to respond to community and stakeholder needs Implement and review the Magistrates Court (Children’s Division) Rules 2012 Encourage use of alternative dispute resolution (ADR) services Contribute to the Draft of the Magistrates Court (Criminal & General Division) Bill Clearance rate of 100% in criminal and civil matters For magistrates’ and youth justice courts: <10% of more than 6 months old no cases more than 12 months old For coroners’ courts: <10% of cases more than 12 months old no cases more than 24 months old Establishment of Criminal Case Management Committee to respond to stakeholder Improve % of matters referred to ADR services >70% of matters referred to ADR resolved High quality customer service and court administration Assist clients and stakeholder with needs Develop annual business plan Improve functionality & performance of business management systems, e.g., CRMS & CRIMES Develop policy and procedure manuals in areas Review delegations Promote greater use of video & internet facilities Operate within budget Operate in accordance with administrative policies Training in CRIMES and CRMS provided to staff Number and % of documents lodged electronically Increase use of video & internet link technology
SP_Final_2_July-1.docx