Slide 18 You have choices. Unresolved conflict can lead to employee turnover, absenteeism and frustration. All five conflict handling styles are available to you. One style does not fit all situations. You can move conflicts in different directions by choosing a different style. Take a moment. If you find yourself reacting quickly in a conflict situation, you may be operating out of old habits. Pause to consider which style would be most beneficial in that particular situation. Practice, practice, practice! Dealing with conflict requires that you practice new techniques. **Dealing with conflict does not have to result in a win-lose situation. It can be an opportunity to expand your thinking and the thinking of others. Slide 19
Slide 18 You have choices. Unresolved conflict can lead to employee turnover, absenteeism and frustration. All five conflict handling styles are available to you. One style does not fit all situations. You can move conflicts in different directions by choosing a different style. Take a moment. If you find yourself reacting quickly in a conflict situation, you may be operating out of old habits. Pause to consider which style would be most beneficial in that particular situation. Practice, practice, practice! Dealing with conflict requires that you practice new techniques. **Dealing with conflict does not have to result in a win-lose situation. It can be an opportunity to expand your thinking and the thinking of others. Slide 19
Script-Conflict.docx