on the Feedback” link on the Menu or the respective link on the Summary to review these “Leave items. Work orders will appear on this page to review once they have been closed out by the provider/contractor PROVIDE FEEDBACK- PROCESS your full name Choose the most appropriate rating for the service performed Enter comments/supporting information regarding your choice in Step 2 (required if Unsatisfactory is chosen) Click one of the Feedback” buttons to post this information to the service request “Submit You will receive confirmation immediately after clicking If unsatisfactory feedback is left, the “Submit”. vendor and Facilities will be notified immediately so they can take appropriate action. Figure M CANCELLING A REQUEST To CANCEL a service request, from the SUMMARY page follow the steps below. Locations must also call the appropriate representative to cancel an emergency request. Figure N To Cancel a Request: Click Open Tickets" “View Review the report and locate the request to cancel Note” “Add Your name will be auto populated Enter note be very specific that you need the request cancelled and why. If this request is an – EMERGENCY, also call the VENDOR to notify them Select the Status “COMPLETED/CANCELLED” Choose the Department to receive the e-mail note “Submit” The note will show immediately after clicking Click the appropriate link to continue. “Submit”.
on the “Leave Feedback” link on the Menu or the respective link on the Summary to review these items. Work orders will appear on this page to review once they have been closed out by the provider/contractor PROVIDE FEEDBACK- PROCESS your full name Choose the most appropriate rating for the service performed Enter comments/supporting information regarding your choice in Step 2 (required if Unsatisfactory is chosen) Click one of the “Submit Feedback” buttons to post this information to the service request You will receive confirmation immediately after clicking “Submit”. If unsatisfactory feedback is left, the vendor and Facilities will be notified immediately so they can take appropriate action. Figure M CANCELLING A REQUEST To CANCEL a service request, from the SUMMARY page follow the steps below. Locations must also call the appropriate representative to cancel an emergency request. Figure N To Cancel a Request: Click “View Open Tickets" Review the report and locate the request to cancel “Add Note” Your name will be auto populated Enter note – be very specific that you need the request cancelled and why. If this request is an EMERGENCY, also call the VENDOR to notify them Select the Status “COMPLETED/CANCELLED” Choose the Department to receive the e-mail note “Submit” The note will show immediately after clicking “Submit”. Click the appropriate link to continue.
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