Attribute: Purpose, strategy and leadership Element Reflective questions Write down your reflections, this can include: Taking action Prepare a formal action plan addressing: Describing your approach to meet this element are many different strategies to meet each element. These questions are designed to start a conversation about how you may What do you need to do? Listing the documentation or evidence that shows you go about addressing an element, and key things to consider. have met this element How will you do it? Considering if improvements can be made; OR if your What are the barriers and enablers? organisation has not addressed this element - what action Who will be responsible? will you take? (see next column) Who do you need to consult? What could we do differently? When will this happen? Consider priorities and timeframes How will you monitor, measure and evaluate? What is your quality improvement strategy? Does your organisation’s vision, purpose and strategy clearly A commitment to in simple terms, its commitment to person-centred care exceptional person- principles? centred care is Are members of the workforce recruited and trained around a clearly stated in the shared set of values and goals that embraces person-centred organisations purpose care principles? and strategy Great leadership drives How does the leadership team model person-centred care in exceptional person- their everyday behaviour and by example’? ‘lead centred care, with the Are they present on the wards? support of champions Does the workforce and patients know who they are? across the Do they encourage the workforce to take ownership and organisation responsibility for providing person-centred care? Do the executive and board consider and show a commitment to person-centred care when making decisions and allocating resources? How are champions of person-centred care recognised across the organisation? How are they supported? Do your organisational documents clearly articulate person- A person-centred centred care strategies and describe how they will contribute to strategy is articulated the delivery of person-centred care? to members of the How do leaders across the organisation communicate the workforce and the organisation’s commitment, purpose and vision of person- community and centred care to the workforce, patients, families and the implemented across community? the organisation
Attribute: Purpose, strategy and leadership Element Reflective questions are many different strategies to meet each element. These questions are designed to start a conversation about how you may go about addressing an element, and key things to consider. Write down your reflections, this can include: Describing your approach to meet this element Listing the documentation or evidence that shows you have met this element Considering if improvements can be made; OR if your organisation has not addressed this element - what action will you take? (see next column) What could we do differently? Taking action Prepare a formal action plan addressing: What do you need to do? How will you do it? What are the barriers and enablers? Who will be responsible? Who do you need to consult? When will this happen? Consider priorities and timeframes How will you monitor, measure and evaluate? What is your quality improvement strategy? A commitment to exceptional person- centred care is clearly stated in the organisations purpose and strategy Does your organisation’s vision, purpose and strategy clearly in simple terms, its commitment to person-centred care principles? Are members of the workforce recruited and trained around a shared set of values and goals that embraces person-centred care principles? Great leadership drives exceptional person- centred care, with the support of champions across the organisation How does the leadership team model person-centred care in their everyday behaviour and ‘lead by example’? Are they present on the wards? Does the workforce and patients know who they are? Do they encourage the workforce to take ownership and responsibility for providing person-centred care? Do the executive and board consider and show a commitment to person-centred care when making decisions and allocating resources? How are champions of person-centred care recognised across the organisation? How are they supported? A person-centred strategy is articulated to members of the workforce and the community and implemented across the organisation Do your organisational documents clearly articulate person- centred care strategies and describe how they will contribute to the delivery of person-centred care? How do leaders across the organisation communicate the organisation’s commitment, purpose and vision of person- centred care to the workforce, patients, families and the community?
Self-Assessment-tool-Person-centred-healthcare-organisations.docx