Support/Care Hours 10 15 Supporting people fund us to provide hours of support to you per week, hours of 5 this is direct contact support. The other hours is for the paperwork and phone calls we complete on your behalf. List of Support Activities Management Advice and guidance to resolve debt, arrears, manage income – and outgoings, support to claim benefits, responding to information request from DHSS/Housing benefit. Daily living skills Advice and guidance with preparation of meals, menu planning, purchasing foodstuffs, using equipment. Support and encouragement with household tasks, prompting, advice re cleaning materials and use of equipment. Health and Safety Advice and guidance re Fire safety, securing the home, household efficiencies, reporting and organising repairs, potential hazards in the home, safety procedures, keeping oneself safe, re-decoration and support to purchase new furniture Structure/Daily activity/ Advice and guidance re sourcing a suitable structure, organising Volunteering referral, application, volunteering opportunities, leisure facilities, groups, encourage social networks, organising social events and fundraising events. Shopping and accompanying on shopping trips as required. Relationships Advice and guidance on resolving difficulties with neighbours/co-residents/family/partners/friendships. Development of positive relationships How to recognise and report abuse. Move on Advice, guidance and support with moving on, support with transfers, referrals to floating support, financial advice. Staff will support you in finding alternative accommodation if required. Risk assessments Support and guidance on how to manage risks, risky behaviours, triggers i.e. alcohol and drug abuse, self-medication prompts 32 This letter is to inform you that the statutory fund us to provide hours of care to 22 10 you per week, hours of this is direct contact support. The other hours is for the paperwork and phone calls we complete on your behalf. List of Care activities Personal hygiene (e.g. Support if required with personal hygiene. This may also bathing/showering) include prompting. This would include support with showering, bathing and encouragement with same.
Support/Care Hours Supporting people fund us to provide 15 hours of support to you per week, 10 hours of this is direct contact support. The other 5 hours is for the paperwork and phone calls we complete on your behalf. List of Support Activities Management – Advice and guidance to resolve debt, arrears, manage income and outgoings, support to claim benefits, responding to information request from DHSS/Housing benefit. Daily living skills Advice and guidance with preparation of meals, menu planning, purchasing foodstuffs, using equipment. Support and encouragement with household tasks, prompting, advice re cleaning materials and use of equipment. Health and Safety Advice and guidance re Fire safety, securing the home, household efficiencies, reporting and organising repairs, potential hazards in the home, safety procedures, keeping oneself safe, re-decoration and support to purchase new furniture Structure/Daily activity/ Volunteering Advice and guidance re sourcing a suitable structure, organising referral, application, volunteering opportunities, leisure facilities, groups, encourage social networks, organising social events and fundraising events. Shopping and accompanying on shopping trips as required. Relationships Advice and guidance on resolving difficulties with neighbours/co-residents/family/partners/friendships. Development of positive relationships How to recognise and report abuse. Move on Advice, guidance and support with moving on, support with transfers, referrals to floating support, financial advice. Staff will support you in finding alternative accommodation if required. Risk assessments Support and guidance on how to manage risks, risky behaviours, triggers i.e. alcohol and drug abuse, self-medication prompts This letter is to inform you that the statutory fund us to provide 32 hours of care to you per week, 22 hours of this is direct contact support. The other 10 hours is for the paperwork and phone calls we complete on your behalf. List of Care activities Personal hygiene (e.g. bathing/showering) Support if required with personal hygiene. This may also include prompting. This would include support with showering, bathing and encouragement with same.
service-user-guide-house-12.docx