Saturday, July 19, 2014 1:00 1:15 PM, PT Welcome and Opening Remarks Speaker: Dr. Maulik Joshi, DrPH – Senior Vice President of Research, AHA; President, HRET (all times listed in Objectives: Provide the framework for an in-depth discussion on eliminating patient harm Pacific Time (PT)) across the board with patients, experts and hospitals who have achieved success. 1:15 2:15 PM Becoming a Highly Reliable Organization Speaker: Gary Yates, MD – President, Sentara Quality Care Network (SQCN) Objectives: Dr. Yates will provide participants with detailed, step-by-step examples and instructions to become a high reliable organization. This session will build off of the content discussed during the 2013 inaugural Roadmap. 2:15 3:00 PM The Role of Patient and Family Engagement (PFE) Moderator: Bev Johnson – in a High Reliability Organization President and CEO, Institute for Patient and Family Centered Care (IPFCC) Panelists: Dr. Mark Rumans, MD Chief Medical Officer, Vidant Health Dorothea Handron, Patient Advisor, Vidant Health Dr. Mary Cooper, MD Vice President and Chief Quality Officer, Connecticut Hospital Association (CHA) Objectives: Speakers will provide a overview of how their PFE initiatives have helped drive high reliability at their organizations. Panelists will also react to discussion and audience questions. 3:00 3:45 PM BREAK AND STORYBOARD SESSION – 3:45 4:45 PM Governance Lessons from High-performing Moderator: Dr. Maulik DrPH – Hospitals Panelists: Dr. Fred Goldberg, MD Chief Medical Officer, Nathan Littauer Hospital Beth Daley Ullem Patient Advisor and Trustee, Theda Care Tammy Dye, MSN, RNC Vice President of Clinical Services and Chief Quality Officer, Schneck Medical Center Objectives: Speakers will reflect on how they were able to engage their fellow Board members to track the reduction of patient harm (across the board). Participants will also view a sampling of AHA Governance videos and a discussion will follow focused on topics presented. 4:45 5:00 PM Patient and Family Advisor (PFA) Debrief Moderator: Dr. Tanya Lord, PhD, – MPH Patient Engagement Consultant, Foundation for Healthy Communities New Hampshire (FHCNH)
Saturday, July 19, 2014 1:00 – 1:15 PM, PT (all times listed in Pacific Time (PT)) Welcome and Opening Remarks Speaker: Dr. Maulik Joshi, DrPH Senior Vice President of Research, AHA; President, HRET Objectives: Provide the framework for an in-depth discussion on eliminating patient harm across the board with patients, experts and hospitals who have achieved success. 1:15 – 2:15 PM Becoming a Highly Reliable Organization Speaker: Gary Yates, MD President, Sentara Quality Care Network (SQCN) Objectives: Dr. Yates will provide participants with detailed, step-by-step examples and instructions to become a high reliable organization. This session will build off of the content discussed during the 2013 inaugural Roadmap. 2:15 – 3:00 PM The Role of Patient and Family Engagement (PFE) in a High Reliability Organization Moderator: Bev Johnson President and CEO, Institute for Patient and Family Centered Care (IPFCC) Panelists: Dr. Mark Rumans, MD Chief Medical Officer, Vidant Health Dorothea Handron, Patient Advisor, Vidant Health Dr. Mary Cooper, MD Vice President and Chief Quality Officer, Connecticut Hospital Association (CHA) Objectives: Speakers will provide a overview of how their PFE initiatives have helped drive high reliability at their organizations. Panelists will also react to discussion and audience questions. 3:00 – 3:45 PM BREAK AND STORYBOARD SESSION 3:45 – 4:45 PM Governance Lessons from High-performing Hospitals Moderator: Dr. Maulik DrPH Panelists: Dr. Fred Goldberg, MD Chief Medical Officer, Nathan Littauer Hospital Beth Daley Ullem Patient Advisor and Trustee, Theda Care Tammy Dye, MSN, RNC Vice President of Clinical Services and Chief Quality Officer, Schneck Medical Center Objectives: Speakers will reflect on how they were able to engage their fellow Board members to track the reduction of patient harm (across the board). Participants will also view a sampling of AHA Governance videos and a discussion will follow focused on topics presented. 4:45 – 5:00 PM Patient and Family Advisor (PFA) Debrief Moderator: Dr. Tanya Lord, PhD, MPH Patient Engagement Consultant, Foundation for Healthy Communities New Hampshire (FHCNH)
slhq_pfa_application.docx