individual. The Agency uses a standard set of behavioural competencies, each has either 4 or 5 levels of competence. The Behavioural Competency Dictionary is available to view on the agency’s shared drive. Behavioural Competency Statement (or example for this post) Understands and works towards set goals while measuring progress and seeks to overcome obstacles. Achievement 2 Positive and enthusiastic about their role and breaks down obstacles. Breaks down issues into component parts, assesses Analytical Thinking 1 priorities, and reviews data. Delivers a service while considering the stakeholder Client Focused 1 perspective, resolves problems, builds positive relations and keeps stakeholders informed. Is proactive in avoiding imminent problems and capitalise Initiative 2 on opportunities while adding value within the remit of role responsibilities. Responds effectively to changing circumstances, adapts Flexibility 2 to the situation, remains focused when faced with competing demands. Accepts accountability for own actions and performance. Holding People Accountable 1 Takes an active role in ensuring positive team dynamics. Treats others fairly and with respect, identifies ethical dilemmas and conflicts of interest, seeking appropriate Values and Ethics 1 support and guidance. Awareness of confidentiality boundaries and reports potential breaches. a positive role within the team and seeks feedback Leading and Developing Others 1 from others. Provides an opinion from area of expertise, makes Professional Confidence 2 decisions within own area of responsibility, seeks support when appropriate. Identifies requirements and uses available resources to Planning and Organising 1 ensure successful completion of tasks. Recognises and acknowledges own strengths, limitations Self-Awareness 1 and preferences. Identifies opportunities for development and seeks appropriate support. Takes a positive role within the team, seeks advice from Team Working 1 others, and provides assistance when required. Supports other service areas in absence of colleagues. Works to agreed quality standards and Agency Working strategically 1 objectives. I have read and understood the content of this role profile. SIGNED: ______________________________ DATE: ________________ (Post holder) (
individual. The Agency uses a standard set of behavioural competencies, each has either 4 or 5 levels of competence. The Behavioural Competency Dictionary is available to view on the agency’s shared drive. Behavioural Competency Statement (or example for this post) Achievement 2 Understands and works towards set goals while measuring progress and seeks to overcome obstacles. Positive and enthusiastic about their role and breaks down obstacles. Analytical Thinking 1 Breaks down issues into component parts, assesses priorities, and reviews data. Client Focused 1 Delivers a service while considering the stakeholder perspective, resolves problems, builds positive relations and keeps stakeholders informed. Initiative 2 Is proactive in avoiding imminent problems and capitalise on opportunities while adding value within the remit of role responsibilities. Flexibility 2 Responds effectively to changing circumstances, adapts to the situation, remains focused when faced with competing demands. Holding People Accountable 1 Accepts accountability for own actions and performance. Takes an active role in ensuring positive team dynamics. Values and Ethics 1 Treats others fairly and with respect, identifies ethical dilemmas and conflicts of interest, seeking appropriate support and guidance. Awareness of confidentiality boundaries and reports potential breaches. Leading and Developing Others 1 a positive role within the team and seeks feedback from others. Professional Confidence 2 Provides an opinion from area of expertise, makes decisions within own area of responsibility, seeks support when appropriate. Planning and Organising 1 Identifies requirements and uses available resources to ensure successful completion of tasks. Self-Awareness 1 Recognises and acknowledges own strengths, limitations and preferences. Identifies opportunities for development and seeks appropriate support. Team Working 1 Takes a positive role within the team, seeks advice from others, and provides assistance when required. Supports other service areas in absence of colleagues. Working strategically 1 Works to agreed quality standards and Agency objectives. I have read and understood the content of this role profile. SIGNED: ______________________________ DATE: ________________ (Post holder) (
Role-Profile-Central-Services-Administrator-v1-February-2018.docx