Job Factors General supervision by Conference Planners, Summer Operations Professional Staff and Student Supervision Received: Managers Occasional guidance to coworkers. Supervision Occasionally adapts established procedures to resolve unusual cases, recommends policy and Decision-Making: procedural changes within the department. Accountability: Significant accountability through a scope of impact beyond the University Receive and provide information within the university. Assist with complex business and is a Contacts: liaison between Conference Planner and conference facilitators. Work directly with a diverse population. Working Conditions: Typically 20–50 lbs. Normal visual concentration. Limited exposure to hazards. Skills for Success essential skills for individual and organizational success — Adaptability Is flexible, open and receptive to new and approaches • Adapts to changing priorities, situations and demands • Handles multiple tasks and priorities • Communication Demonstrates the ability to express thoughts clearly, both orally and in writing • Demonstrates effective listening skills • Shares knowledge and information • Asks questions • Hospitality-Minded Is approachable and accessible to others • Reaches out to be helpful in a timely and responsive manner • Strives to satisfy internal and external customers • Is diplomatic, courteous, and welcoming • Inclusiveness Shows respect for differences in backgrounds, lifestyles, viewpoints, and needs in reference to areas such as ethnicity, • race, gender, creed, and sexual orientation Promotes cooperation and a welcoming environment for all • Works to understand the perspectives brought by all individuals • Teamwork Builds working relationships to solve problems and achieve common goals • Demonstrates sensitivity to the needs of others • Offers assistance, support, and feedback to others • Motivation Shows initiative, anticipates needs and takes actions • Engages in problem-solving; demonstrates innovation and creativity • Suggests ways to improve and be more efficient • Strives to achieve individual, unit, and university goals • Self Development Enhances personal knowledge, skills, and abilities • Anticipates and adapts to technological advances and other changes as needed • Seeks and acts upon performance feedback • Stewardship Demonstrates accountability in all work responsibilities • Exercises sound and ethical judgment •
Job Factors Supervision Received: General supervision by Conference Planners, Summer Operations Professional Staff and Student Managers Supervision Occasional guidance to coworkers. Decision-Making: Occasionally adapts established procedures to resolve unusual cases, recommends policy and procedural changes within the department. Accountability: Significant accountability through a scope of impact beyond the University Contacts: Receive and provide information within the university. Assist with complex business and is a liaison between Conference Planner and conference facilitators. Work directly with a diverse population. Working Conditions: Typically 20–50 lbs. Normal visual concentration. Limited exposure to hazards. Skills for Success — essential skills for individual and organizational success Adaptability • Is flexible, open and receptive to new and approaches • Adapts to changing priorities, situations and demands • Handles multiple tasks and priorities Communication • Demonstrates the ability to express thoughts clearly, both orally and in writing • Demonstrates effective listening skills • Shares knowledge and information • Asks questions Hospitality-Minded • Is approachable and accessible to others • Reaches out to be helpful in a timely and responsive manner • Strives to satisfy internal and external customers • Is diplomatic, courteous, and welcoming Inclusiveness • Shows respect for differences in backgrounds, lifestyles, viewpoints, and needs in reference to areas such as ethnicity, race, gender, creed, and sexual orientation • Promotes cooperation and a welcoming environment for all • Works to understand the perspectives brought by all individuals Teamwork • Builds working relationships to solve problems and achieve common goals • Demonstrates sensitivity to the needs of others • Offers assistance, support, and feedback to others Motivation • Shows initiative, anticipates needs and takes actions • Engages in problem-solving; demonstrates innovation and creativity • Suggests ways to improve and be more efficient • Strives to achieve individual, unit, and university goals Self Development • Enhances personal knowledge, skills, and abilities • Anticipates and adapts to technological advances and other changes as needed • Seeks and acts upon performance feedback Stewardship • Demonstrates accountability in all work responsibilities • Exercises sound and ethical judgment
SOA-Job-Description-2018.docx