(e.g., is there an approval change, provide a progress and to obtain the success, to celebrate process to initiate? how is the rationale, reassure feedback on attitudes and the change and to change identified and who is stakeholders and clarify issues to challenge any prepare the organization responsible? etc.) steps in the change misconceptions and clarify for the next change process new organization roles, structure and systems Adapted from Klein, Management Communications Strategy for Change,” Journal of Organizational Change. Vol. 9, # 2, 1996 found on “A page 321 in Organizational Change: An Action Oriented Toolkit (2015) by T. Cawsey, G. Deszca and C. Ingols. Task #9: Using the chart below and based on the thinking shared on this topic, identify the communication and engagement strategies and/or plan (i.e., What will you communicate? Who will be responsible? When will this communication occur? With whom will the communication be shared? How will it occur? Why?) you will utilize to assist in leading the change you have identified. Strategic Phases in the Change Process Initiation Phase Developing the Midstream Change Confirming the Change and Need for Change Phase Phase Details Phase What? Who? When? How? To Whom? Why? Action/Implementation Tools (Adapted from Action Planning and Implementation, Chapter 9, pp 308 317 in Organizational Change, An Action Oriented Toolkit ) – This summary briefly describes action planning that change leaders carefully consider and select from in supporting their efforts to facilitate change. The tools include: To Do Lists Leaders, engaging in action planning, often begin by detailing the sequence of steps they will take initially to achieve their goals. A do” checklist is an initial simple, common planning tool that will require “to replacement by another tool(s) as planning becomes more sophisticated. Responsibility Charting Responsibility Charting is a tool that is more sophisticated and may replace a do” checklist as “to planning into consideration who should do what, when and how. A sample responsibility chart follows and provides the opportunity to list decisions or actions, responsibility for actions and when these actions should occur. (Sample) Responsibility Chart
(e.g., is there an approval process to initiate? how is the change identified and who is responsible? etc.) change, provide a rationale, reassure stakeholders and clarify steps in the change process progress and to obtain feedback on attitudes and issues to challenge any misconceptions and clarify new organization roles, structure and systems the success, to celebrate the change and to prepare the organization for the next change Adapted from Klein, “A Management Communications Strategy for Change,” Journal of Organizational Change. Vol. 9, # 2, 1996 found on page 321 in Organizational Change: An Action Oriented Toolkit (2015) by T. Cawsey, G. Deszca and C. Ingols. Task #9: Using the chart below and based on the thinking shared on this topic, identify the communication and engagement strategies and/or plan (i.e., What will you communicate? Who will be responsible? When will this communication occur? With whom will the communication be shared? How will it occur? Why?) you will utilize to assist in leading the change you have identified. Strategic and Details Phases in the Change Process Initiation Phase Developing the Need for Change Phase Midstream Change Phase Confirming the Change Phase What? Who? When? How? To Whom? Why? Action/Implementation Tools (Adapted from Action Planning and Implementation, Chapter 9, pp 308 – 317 in Organizational Change, An Action Oriented Toolkit ) This summary briefly describes action planning that change leaders carefully consider and select from in supporting their efforts to facilitate change. The tools include: To Do Lists Leaders, engaging in action planning, often begin by detailing the sequence of steps they will take initially to achieve their goals. A “to do” checklist is an initial simple, common planning tool that will require replacement by another tool(s) as planning becomes more sophisticated. Responsibility Charting Responsibility Charting is a tool that is more sophisticated and may replace a “to do” checklist as planning into consideration who should do what, when and how. A sample responsibility chart follows and provides the opportunity to list decisions or actions, responsibility for actions and when these actions should occur. Responsibility Chart (Sample)
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