To enhance % of Adopted Approve & Approve & Implement Implement Council Revenue revenue Credit Implement Implement Credit Credit collection Control Credit Credit Control & Control & and Policy Control and Control & Debt Man. Debt Man. Reports Implement strategy Increase Debt Man. Debt Man. Policy Policy Debt Policy Policy to 50% of billings D11 ANNUAL 87 R375k R375k R375k R375 R1,5m Vote: Page: To update % of Updated Updated Updated Updated Updated Filled consumer Customer Customer customer customer customer customer Forms data – information data information information on billing updated. of system and ANNUAL D11 prepaid 87 water system Nil Nil Nil Nil Nil Vote: Consumer Page: cleansing To bill Number of Accurate Billing and Billing and Billing and Billing and and monthly and statements and sending of sending of sending of sending of billing send sent to timely statements statements statements statements reports monthly statements customers monthly to to to to consumer to all on time. billing all all customers all all billing of all consumers ANNUAL before customers on time customers customers D11 to timeously TARGET:12 the 7th of time on time on time 87 every Vote: Consumer postage Page: accounts -R4,5m -R4.5m -R4.5m -R4.5m -R18m
Page: 87 D11 To enhance Revenue collection and Implement Debt % of revenue strategy ANNUAL Adopted Credit Control Policy Increase to 50% of billings Approve & Implement Credit Control and Debt Man. Policy R375k Approve & Implement Credit Control & Debt Man. Policy R375k Implement Credit Control & Debt Man. Policy R375k Implement Credit Control & Debt Man. Policy R375 R1,5m Vote: Council Reports Consumer data cleansing Page: 87 D11 To update consumer information on billing system and prepaid water system % of Customer updated. ANNUAL Updated Customer data Updated customer information Nil Updated customer information Nil Updated customer Nil Updated customer Nil Nil Vote: Filled Forms – of Consumer billing and postage of monthly accounts to all consumer Page: 87 D11 To bill monthly and send statements to all consumers timeously Number of statements sent to customers on time. ANNUAL TARGET:12 Accurate and timely monthly billing before the 7th of every Billing and sending of statements to all customers time -R4,5m Billing and sending of statements to all customers on time -R4.5m Billing and sending of statements to all customers on time -R4.5m Billing and sending of statements to all customers on time -R4.5m -R18m Vote: billing reports
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