If employer details are not on the system do we No, employer details are added in two separate areas Work Experience Employer Details and Employer Details on an – follow the current procedure of emailing the outcome/sustained outcome claim. When entering Work Experience Employer Details, Training Providers are required to employer form to NTP hub? add the new company in FIPS, the new company details will then be checked and verified by the NTP hub. A training video detailing how to add new Work Experience Employer Details is available to show this process. What if an employer doesn't have an email address? Yes. This is a mandatory field. Do they need to create one before we are able to add them to the system? Your section showing Male/Female what if someone At present, SDS only report on male / female for EF, however we are currently reviewing all equality categories and will doesn't identify as either of the above? ensure that changes made meet evolving best practice advice for future recording. Training history will we be able to view this prior Yes, you will be able to view payment and participant history at the Individual Search stage in FIPS. – to adding start to FIPS What do you do if the address is not in the Postcode Please contact the helpdesk in these rare instances. Database (both individual and employer)? For length unemployed, is there a school leaver There is no school leaver option, however once an individual leaves school and does not go into employment straight away option or should I choose the first option? then they would fall into the 0-12 weeks category. What do I input if SCQF level is unknown? Enter lowest level but update as soon as information becomes available. What is the SOC referring to in the registration form? After you've updated a field & forget to save, the Yes, a warning message appears and additionally FIPS automatically saves every 30 seconds. button is so insignificant, will you get a warning message to remind you to click save? Email is mandatory field, what happens if the For an individual, they can select SMS as their preferred method of contact. Employers must have an email address individual or employer does not have an email therefore would be required to set up. address? Is it acceptable for one person to cascade the Yes training of FIPS to other colleagues using the training videos so that they can gain their FIPS log in details? Claims Questions Answers
If employer details are not on the system do we follow the current procedure of emailing the employer form to NTP hub? No, employer details are added in two separate areas – Work Experience Employer Details and Employer Details on an outcome/sustained outcome claim. When entering Work Experience Employer Details, Training Providers are required to add the new company in FIPS, the new company details will then be checked and verified by the NTP hub. A training video detailing how to add new Work Experience Employer Details is available to show this process. What if an employer doesn't have an email address? Do they need to create one before we are able to add them to the system? Yes. This is a mandatory field. Your section showing Male/Female what if someone doesn't identify as either of the above? At present, SDS only report on male / female for EF, however we are currently reviewing all equality categories and will ensure that changes made meet evolving best practice advice for future recording. Training history – will we be able to view this prior to adding start to FIPS Yes, you will be able to view payment and participant history at the Individual Search stage in FIPS. What do you do if the address is not in the Postcode Database (both individual and employer)? Please contact the helpdesk in these rare instances. For length unemployed, is there a school leaver option or should I choose the first option? There is no school leaver option, however once an individual leaves school and does not go into employment straight away then they would fall into the 0-12 weeks category. What do I input if SCQF level is unknown? Enter lowest level but update as soon as information becomes available. What is the SOC referring to in the registration form? After you've updated a field & forget to save, the button is so insignificant, will you get a warning message to remind you to click save? Yes, a warning message appears and additionally FIPS automatically saves every 30 seconds. Email is mandatory field, what happens if the individual or employer does not have an email address? For an individual, they can select SMS as their preferred method of contact. Employers must have an email address therefore would be required to set up. Is it acceptable for one person to cascade the training of FIPS to other colleagues using the training videos so that they can gain their FIPS log in details? Yes Claims Questions Answers
seri-fips-faq.docx