No shows and cancellations with less than 2 weekdays’ notice are a significant problem for our practice. Many practices overbook on purpose so that no-shows and cancellations won’t limit access for other patients as well as cause a financial hardship for the practice. Patients who arrive on time are seen at their appointment time. Patients who have arrived on time will be seen ahead of those who arrive late. If you arrive late, we may need to abbreviate or reschedule your visit. Call ahead if you are late or unable to make your appointment time. We will do all that we can to accommodate your appointment and to minimize the need to reschedule your appointment. Due to the high number of patients requiring cardiology care and disease management, waiting times for appointments can be long. Because of this, Southeastern Cardiology Consultants, PC has a low tolerance for missed appointments that waste resources and prevent other patients from receiving care in a timely manner. Southeastern Cardiology Consultants, PC will charge a missed appointment fee for each appointment that is missed without adequate notice (“no showed”). A no show is an appointment that is: missed without notice missed with less than one day’s notice missed due to arriving 15 minutes or more beyond the scheduled appointment time If you must miss a scheduled appointment, please notify our office by the day before the appointment or 3 days before a New Patient appointment. Messages are acceptable and can be left during normal business hours. For new appointments (evaluations), we request 3 days notice in to have adequate time to reschedule the appointment time. The fees for No Shows are as follows: New Patient appointment $ 50.00 Return appointment $ 35.00 Nuclear Stress Test appointment $ Ultrasound/Echocardiogram $ 50.00 You will be notified by mail of no show fees. These fees must be paid prior to being seen at your next visit. You are responsible for any no show fees you are charged; your insurance company will not be billed. If you no show 3 times in a consecutive 12 month period, you may be discharged from the practice. You may appeal your no show fee by completing an appeal form within 30 days of the missed appointment. The fee(s) may be only waived by the Clinic Manager or Medical Director and are decided on a case by case basis. It is required that you sign and date this form and return it to us to being scheduled for a new appointment. This acknowledges that you have read and understand our policy.
No shows and cancellations with less than 2 weekdays’ notice are a significant problem for our practice. Many practices overbook on purpose so that no-shows and cancellations won’t limit access for other patients as well as cause a financial hardship for the practice. Patients who arrive on time are seen at their appointment time. Patients who have arrived on time will be seen ahead of those who arrive late. If you arrive late, we may need to abbreviate or reschedule your visit. Call ahead if you are late or unable to make your appointment time. We will do all that we can to accommodate your appointment and to minimize the need to reschedule your appointment. Due to the high number of patients requiring cardiology care and disease management, waiting times for appointments can be long. Because of this, Southeastern Cardiology Consultants, PC has a low tolerance for missed appointments that waste resources and prevent other patients from receiving care in a timely manner. Southeastern Cardiology Consultants, PC will charge a missed appointment fee for each appointment that is missed without adequate notice (“no showed”). A no show is an appointment that is: missed without notice missed with less than one day’s notice missed due to arriving 15 minutes or more beyond the scheduled appointment time If you must miss a scheduled appointment, please notify our office by the day before the appointment or 3 days before a New Patient appointment. Messages are acceptable and can be left during normal business hours. For new appointments (evaluations), we request 3 days notice in to have adequate time to reschedule the appointment time. The fees for No Shows are as follows: New Patient appointment $ 50.00 Return appointment $ 35.00 Nuclear Stress Test appointment $ Ultrasound/Echocardiogram $ 50.00 You will be notified by mail of no show fees. These fees must be paid prior to being seen at your next visit. You are responsible for any no show fees you are charged; your insurance company will not be billed. If you no show 3 times in a consecutive 12 month period, you may be discharged from the practice. You may appeal your no show fee by completing an appeal form within 30 days of the missed appointment. The fee(s) may be only waived by the Clinic Manager or Medical Director and are decided on a case by case basis. It is required that you sign and date this form and return it to us to being scheduled for a new appointment. This acknowledges that you have read and understand our policy.
SCC-Missed-Appointment-Policy-PDF.docx