qualifications 1.2 Relevant degree or qualification. Desirable Application form Of delivering and managing services in a 2 Experience 2.1 Essential Application form/ social care, health, residential, community interview /partnership context/setting. Of working in a multi-agency environment 2.2 Essential Application form/ particularly across the statutory and voluntary interview sectors. Building, managing and developing high 2.3 Essential Application form/ performing teams. interview Developing, implementing and monitoring 2.4 Essential Application form/ standards of performance against operational interview targets. Safeguarding children and vulnerable adults. 2.5 Essential Interview Managing domestic and other forms of 2.6 Desirable Interview gender based violence services. Managing budgets including revenue 2.7 Desirable Interview effectively. Managing and driving change. 2.8 Desirable Interview Working with and meeting Quality System 2.9 Desirable Interview Frameworks. Planning and delivering domestic violence 2.10 Desirable Interview training. Person Senior operations manager (continued) specification 3 Abilities/skills/ 3.1 Knowledge of the dynamics and impact of Essential Application form/ domestic and all forms of gender based interview/ knowledge violence and how best to support survivors. assessment To represent Refuge’s feminist perspective 3.2 Essential Interview and philosophy. Excellent written and verbal communication 3.3 Essential Interview/ skills; to be able to write reports, deliver assessment presentations, supervise others in their writing skills, and to communicate with stakeholders in a clear and effective way. To demonstrate leadership and decision 3.4 Essential Interview/ making in crisis situations where lives are at assessment risk. Up to date knowledge of housing, criminal, 3.5 Essential Interview/ civil and welfare rights legislation relating to assessment domestic and gender based violence.
qualifications 1.2 Relevant degree or qualification. Desirable Application form 2 Experience 2.1 Of delivering and managing services in a social care, health, residential, community /partnership context/setting. Essential Application form/ interview 2.2 Of working in a multi-agency environment particularly across the statutory and voluntary sectors. Essential Application form/ interview 2.3 Building, managing and developing high performing teams. Essential Application form/ interview 2.4 Developing, implementing and monitoring standards of performance against operational targets. Essential Application form/ interview 2.5 Safeguarding children and vulnerable adults. Essential Interview 2.6 Managing domestic and other forms of gender based violence services. Desirable Interview 2.7 Managing budgets including revenue effectively. Desirable Interview 2.8 Managing and driving change. Desirable Interview 2.9 Working with and meeting Quality System Frameworks. Desirable Interview 2.10 Planning and delivering domestic violence training. Desirable Interview Person specification Senior operations manager (continued) 3 Abilities/skills/ knowledge 3.1 Knowledge of the dynamics and impact of domestic and all forms of gender based violence and how best to support survivors. Essential Application form/ interview/ assessment 3.2 To represent Refuge’s feminist perspective and philosophy. Essential Interview 3.3 Excellent written and verbal communication skills; to be able to write reports, deliver presentations, supervise others in their writing skills, and to communicate with stakeholders in a clear and effective way. Essential Interview/ assessment 3.4 To demonstrate leadership and decision making in crisis situations where lives are at risk. Essential Interview/ assessment 3.5 Up to date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic and gender based violence. Essential Interview/ assessment
Senior-Operations-Manager-Job-Description-6th-February-20151.docx