SCHEDULE 4 QUALITY REQUIREMENTS – Guidance: these are the standards required of the Head Provider, and should be included or amended according to their relevance to the Contract Service requirements and service categories. Where an Operational Standard or National Quality Requirement does not apply directly to the Sub-Contract, but a related or amended quality indicator is agreed, that should be entered as a Local Quality Requirement in Schedule 4C. A. Operational Standards and National Quality Requirements Operational Ref Threshold Method of Consequence of breach Timing of Applicable Standards/National Measurement application of Service Quality Requirements consequence Category Percentage of Service Operating standard Review of Service Where the number of Service Monthly CS E.B.4 Users waiting 6 weeks or of no more than 1% Quality Performance Users waiting for 6 weeks or D more from Referral for a Reports more at the end of the month diagnostic test* exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold E.B.S.3 Care Programme Approach Operating standard Review of Service Where the number of Service Quarterly MH (CPA): The percentage of of 95% Quality Performance Users in the Quarter not Service Users under adult Reports followed up within 7 days mental illness specialties exceeds the tolerance permitted on CPA who were followed by the threshold, £200 in respect up within 7 days of of each such Service User discharge from psychiatric above that threshold in-patient care*
SCHEDULE 4 – QUALITY REQUIREMENTS Guidance: these are the standards required of the Head Provider, and should be included or amended according to their relevance to the Service requirements and service categories. Where an Operational Standard or National Quality Requirement does not apply directly to the Sub-Contract, but a related or amended quality indicator is agreed, that should be entered as a Local Quality Requirement in Schedule 4C. A. Operational Standards and National Quality Requirements Ref Operational Standards/National Quality Requirements Threshold Method of Measurement Consequence of breach Timing of application of consequence Applicable Service Category E.B.4 Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test* Operating standard of no more than 1% Review of Service Quality Performance Reports Where the number of Service Users waiting for 6 weeks or more at the end of the month exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Monthly CS D E.B.S.3 Care Programme Approach (CPA): The percentage of Service Users under adult mental illness specialties on CPA who were followed up within 7 days of discharge from psychiatric in-patient care* Operating standard of 95% Review of Service Quality Performance Reports Where the number of Service Users in the Quarter not followed up within 7 days exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Quarterly MH Contract
short-form-subcontract-republish-aug-2017.docx