General Practitioners; Independent Care at Home Providers; Police (see below); Community Sector Monmouthshire Housing Association; Care Inspectorate Wales; Audit Office Monmouthshire County Council Approved Consultants Anthem Engagement (Carers Questionnaire). Monmouthshire County Council use the external organisation Anthem to ask you what you think of the care and support we provide through a short carers questionnaire. There are circumstances where we are legally obliged to share your information with agencies/organisation’s : Police; • Judiciary • In certain cases, such as adult safeguarding inquiries and criminal investigations we are legally obliged to provide information to the Gwent Police. We have procedures in place that allow this to be carried out in a secure and confidential manner. No personal data will be shared with external organisations for research or performance management and monitoring purposes. Requests for information All recorded information held by Monmouthshire Council may be subject to requests under the Freedom of Information Act 2000, Environmental Information Regulations 2004 and General Data Protection Regulation including any other Data Protection law. If the information you provide is subject to such a request, where possible Monmouthshire County Council will consult with you on its release. If you object to the release of your information we will withhold your information if the relevant legislation allows. How long will we retain your information? How long the Monmouthshire County Council Carers Service retains your personal information is determined through statutory requirements or best practice. We will keep all your information secure, whether held electronically or as paper copies. Your information will only be kept for a specific period of time, after which it will be securely destroyed according to our retention and destruction schedule. the Social Services and Wellbeing Act 2014 (Wales) the Integrated Service works within an environment where the NHS and Local Authority are joint data controllers with equal responsibility for the safety and management of your information. In this process we will hold your information for 8 years after the conclusion of care and support or death.
General Practitioners; Independent Care at Home Providers; Police (see below); Community Sector Monmouthshire Housing Association; Care Inspectorate Wales; Audit Office Monmouthshire County Council Approved Consultants Anthem Engagement (Carers Questionnaire). Monmouthshire County Council use the external organisation Anthem to ask you what you think of the care and support we provide through a short carers questionnaire. There are circumstances where we are legally obliged to share your information with agencies/organisation’s : • Police; • Judiciary In certain cases, such as adult safeguarding inquiries and criminal investigations we are legally obliged to provide information to the Gwent Police. We have procedures in place that allow this to be carried out in a secure and confidential manner. No personal data will be shared with external organisations for research or performance management and monitoring purposes. Requests for information All recorded information held by Monmouthshire Council may be subject to requests under the Freedom of Information Act 2000, Environmental Information Regulations 2004 and General Data Protection Regulation including any other Data Protection law. If the information you provide is subject to such a request, where possible Monmouthshire County Council will consult with you on its release. If you object to the release of your information we will withhold your information if the relevant legislation allows. How long will we retain your information? How long the Monmouthshire County Council Carers Service retains your personal information is determined through statutory requirements or best practice. We will keep all your information secure, whether held electronically or as paper copies. Your information will only be kept for a specific period of time, after which it will be securely destroyed according to our retention and destruction schedule. the Social Services and Wellbeing Act 2014 (Wales) the Integrated Service works within an environment where the NHS and Local Authority are joint data controllers with equal responsibility for the safety and management of your information. In this process we will hold your information for 8 years after the conclusion of care and support or death.
SCHAC001-Privacy-Notice.docx