3. Understand how stock 3.1 Describe the methods of storing should be stored to prevent stock x damage or loss 3.2 Describe stock handling techniques which prevent damage x and loss 3.3 Explain why the quality of should be checked regularly and state the possible reasons why x stock may deteriorate in storage 3.4 Explain why stock should be stored in order of receipt and x describe how this is done Understanding retail consumer law SCQF Level: 6 and SCQF Credit Value: 2 working Answer Learning Outcome Assessment Criteria Observation Simulation/ Question environment Realistic 1. Understand how consumer 1.1 State the purpose of consumer legislation protects the rights legislation in relation to retail x of customers 1.2 Describe the key principles and concepts of consumer legislation such as fitness for purpose, x misinterpretation, and merchantable quality 2. Know the main provisions 2.1 Describe the provisions in place for the protection of to protect consumers from unfair x consumers from unfair trading trading practices practices 2.2 Describe retail employees’ responsibilities in ensuring fair x trading practices 3. Know the main provisions of 3.1 Describe the key legal consumer credit legislation in responsibilities of a retail business x relation to retail and its employees when offering credit facilities to customers 4. Know the main provisions of 4.1 Describe the key responsibilities data protection legislation in and obligations of a retail business x relation to retail and its employees under current data protection legislation
3. Understand how stock should be stored to prevent damage or loss 3.1 Describe the methods of storing stock x 3.2 Describe stock handling techniques which prevent damage and loss x 3.3 Explain why the quality of should be checked regularly and state the possible reasons why stock may deteriorate in storage x 3.4 Explain why stock should be stored in order of receipt and describe how this is done x Understanding retail consumer law SCQF Level: 6 Observation Question and Answer Simulation/ Realistic working environment SCQF Credit Value: 2 Learning Outcome Assessment Criteria 1. Understand how consumer legislation protects the rights of customers 1.1 State the purpose of consumer legislation in relation to retail x 1.2 Describe the key principles and concepts of consumer legislation such as fitness for purpose, misinterpretation, and merchantable quality x 2. Know the main provisions for the protection of consumers from unfair trading practices 2.1 Describe the provisions in place to protect consumers from unfair trading practices x 2.2 Describe retail employees’ responsibilities in ensuring fair trading practices x 3. Know the main provisions of consumer credit legislation in relation to retail 3.1 Describe the key legal responsibilities of a retail business and its employees when offering credit facilities to customers x 4. Know the main provisions of data protection legislation in relation to retail 4.1 Describe the key responsibilities and obligations of a retail business and its employees under current data protection legislation x
SQA%20Handbook_Level%205%20Principles%20of%20Sustainable%20Resource%20Management.docx