practice and recommendations for Operational are supported with Providing business focussed continual improvement on a regular data to identify and develop service reporting and analysis for the basis. improvement opportunities. organisation (E). To provide reporting and analysis to Expertise in data analysis (E). Performance information is support and inform service Project and Performance reporting communicated to employees to improvements and to work with knowledge and expertise (E) develop awareness. managers to facilitate effective service Attributes Performance reporting supports the improvement initiatives by the provision business development for the Views corporate colleagues as of insightful data. To promote organisation. customers (E). improvement, quality and consistency Performance reporting requirements Great listening skills (E). across bpha. are successfully capture from the To maintain an overview and Confident communicator and presenter business and clearly communicated to communicate best practice for key (E). the technical teams for enactment in performance indicators and assist the Clarifies customers’ needs to ensure the BI Systems. business in developing measures and service delivered matches service and KPI reporting is delivered by a data analysis techniques. customer expectations (E). driven, automated self-service To work cross functionally to ensure the Makes sense of different and competing dashboard model, that reflects the necessary systems are in place to meet needs of the business and users. And facts to reach balanced conclusion (E). management information requirements. which delivers insight. To ensure that future systems and Skilled influencer and negotiator (E). reporting requirements are understood Assertive (E). and developed through working with key Able to manage a high and varied managers. workload (E). To undertake research and benchmarking on performance indicator Engages appropriately with risk (E). issues alongside colleagues and report on where bpha might require actions to achieve or maintain upper quartile performance or to support business development opportunities. To liaise with the business and generate KPI and other technical requirements for
practice and recommendations for continual improvement on a regular basis. To provide reporting and analysis to support and inform service improvements and to work with managers to facilitate effective service improvement initiatives by the provision of insightful data. To promote improvement, quality and consistency across bpha. To maintain an overview and communicate best practice for key performance indicators and assist the business in developing measures and analysis techniques. To work cross functionally to ensure the necessary systems are in place to meet management information requirements. To ensure that future systems and reporting requirements are understood and developed through working with key managers. To undertake research and benchmarking on performance indicator issues alongside colleagues and report on where bpha might require actions to achieve or maintain upper quartile performance or to support business development opportunities. To liaise with the business and generate KPI and other technical requirements for Operational are supported with data to identify and develop service improvement opportunities. Performance information is communicated to employees to develop awareness. Performance reporting supports the business development for the organisation. Performance reporting requirements are successfully capture from the business and clearly communicated to the technical teams for enactment in the BI Systems. KPI reporting is delivered by a data driven, automated self-service dashboard model, that reflects the needs of the business and users. And which delivers insight. Providing business focussed reporting and analysis for the organisation (E). Expertise in data analysis (E). Project and Performance reporting knowledge and expertise (E) Attributes Views corporate colleagues as customers (E). Great listening skills (E). Confident communicator and presenter (E). Clarifies customers’ needs to ensure service delivered matches service and customer expectations (E). Makes sense of different and competing facts to reach balanced conclusion (E). Skilled influencer and negotiator (E). Assertive (E). Able to manage a high and varied workload (E). Engages appropriately with risk (E).
Role-Profile-Junior-BI-Analyst-Jan-2018.docx