Legal Research and Feedback Adviser Competence Undertakes research effectively. This includes evidence of the following: COMPETENCES PEER REVIEW ASSESSMENT Locates and retrieves information relevant to clients' Assessed under enquiries Information & Advice With support, locates and retrieves information relevant to Assessed under clients' enquiries in a standard, current textbook and/or Information & Advice information system Uses second tier advice and/or specialist services to help Assessed under research the law Information & Advice Diagnoses clients' legal position where possible and within Assessed under the limitations of Type I advice Diagnosis. Type I is not advice and not included in peer review With advice and support from a Type II or III adviser, Assessed under discusses options with clients Information & Advice Identifies where urgent action is necessary including to Assessed under meet time limits Information & Advice Recognises need for more skilled advice or when cannot Assessed under advise, for practical, legal or ethical reasons Information & Advice Provides appropriate and sufficient information for clients Assessed under and explains it clearly and accurately in a way they can Information & Advice understand Helps clients to re-assess their situation and goals in the Assessed under light of the information Information & Advice Gathers and/or clarifies relevant facts by interview, Assessed under Diagnosis telephone or e-mail with third parties and Information & Advice Researches relevant legislation and case law, government, Assessed under Diagnosis regulatory and industry guidance and Codes of Practice, and Information & Advice policy statements, etc.
Legal Research and Feedback Adviser Competence Undertakes research effectively. This includes evidence of the following: COMPETENCES PEER REVIEW ASSESSMENT Locates and retrieves information relevant to clients' enquiries Assessed under Information & Advice With support, locates and retrieves information relevant to clients' enquiries in a standard, current textbook and/or information system Assessed under Information & Advice Uses second tier advice and/or specialist services to help research the law Assessed under Information & Advice Diagnoses clients' legal position where possible and within the limitations of Type I advice Assessed under Diagnosis. Type I is not advice and not included in peer review With advice and support from a Type II or III adviser, discusses options with clients Assessed under Information & Advice Identifies where urgent action is necessary including to meet time limits Assessed under Information & Advice Recognises need for more skilled advice or when cannot advise, for practical, legal or ethical reasons Assessed under Information & Advice Provides appropriate and sufficient information for clients and explains it clearly and accurately in a way they can understand Assessed under Information & Advice Helps clients to re-assess their situation and goals in the light of the information Assessed under Information & Advice Gathers and/or clarifies relevant facts by interview, telephone or e-mail with third parties Assessed under Diagnosis and Information & Advice Researches relevant legislation and case law, government, regulatory and industry guidance and Codes of Practice, policy statements, etc. Assessed under Diagnosis and Information & Advice
SNSIAP_peer_review_guidance_for_providers.docx