From - Populated with the user's name To - Populated with the fax recipient's "To" email address, which is or Subject - Populated with the text typed in the "Subject" line of the email Comments - Populated with the text typed in the body of the email If you type a lot of text in the email, the Comments will continue on a second cover page. Any documents that you attach, such as a Word doc, Excel file, or JPEG image, will follow the cover page with each document starting on a new page. If you do not include any text in your email, the cover page is still included, but the Comments area is not populated. Cover Page Option Off If the cover page option is turned off for a user, a system generated cover page is not included with each fax. Not using the system generated cover page enables you to include a custom cover page attachment. However, to ensure that your custom cover page appears as the first page of the fax, you can include only one attachment per fax. The ShoreTel Sky Fax system uses the first page of the attachment as the fax cover page. The following provides a more detailed explanation: When a fax contains multiple attachments, the order in which files are attached to the email is random. The system may use the first page of an attachment that is not intended to be the first attachment or contain the cover page. For example, if you attach three PDF files to an email, files A, B, and C, and you intend for the first page of file A to be the cover page, the system may attach file B first and use the first page of that file as the cover page. If you need to use a custom cover page and must include multiple attachments, send a separate fax for each attachment. Attaching Documents You can attach documents and other files to the email you are faxing, as many as you want, just as you do when attaching documents to regular emails. The following are a few things you can do to maximize your success when faxing attachments: Do not send password-protected documents. The ShoreTel Sky Fax network cannot convert a password-protected document into a fax because the network does not have access to the password that is required to "print" the documents to a fax-compatible format. Each attached file is displayed on its own page. The in which attached files are displayed is random.
From - Populated with the user's name To - Populated with the fax recipient's "To" email address, which is or Subject - Populated with the text typed in the "Subject" line of the email Comments - Populated with the text typed in the body of the email If you type a lot of text in the email, the Comments will continue on a second cover page. Any documents that you attach, such as a Word doc, Excel file, or JPEG image, will follow the cover page with each document starting on a new page. If you do not include any text in your email, the cover page is still included, but the Comments area is not populated. Cover Page Option Off If the cover page option is turned off for a user, a system generated cover page is not included with each fax. Not using the system generated cover page enables you to include a custom cover page attachment. However, to ensure that your custom cover page appears as the first page of the fax, you can include only one attachment per fax. The ShoreTel Sky Fax system uses the first page of the attachment as the fax cover page. The following provides a more detailed explanation: When a fax contains multiple attachments, the order in which files are attached to the email is random. The system may use the first page of an attachment that is not intended to be the first attachment or contain the cover page. For example, if you attach three PDF files to an email, files A, B, and C, and you intend for the first page of file A to be the cover page, the system may attach file B first and use the first page of that file as the cover page. If you need to use a custom cover page and must include multiple attachments, send a separate fax for each attachment. Attaching Documents You can attach documents and other files to the email you are faxing, as many as you want, just as you do when attaching documents to regular emails. The following are a few things you can do to maximize your success when faxing attachments: Do not send password-protected documents. The ShoreTel Sky Fax network cannot convert a password-protected document into a fax because the network does not have access to the password that is required to "print" the documents to a fax-compatible format. Each attached file is displayed on its own page. The in which attached files are displayed is random.
ShoreTel-Sky-Fax-Instructions.docx