Context Setting Things a PPG could do Working with the Practice A Simple Guide to the New Responsibilities of the patient Contents and understanding of NHS (from Avondale GP Practice) Friendly guide to Clinical Understand and promote the Health checks Commissioning Patient Advice and Liaison Service - PALS 21 Century Joined Up Care Information on Prescription – Content and understanding of Project supporting patients who have the NHS Complaints Process and been newly diagnosed by Independent Advocacy service helping them to access disease available A Call to Action inc 24/7 specific information Services Basket of Services – what Promote service Purpose of Shared decision does the CCG pay practices through distribution of making with your clinician to deliver for patients over information and showing of a and above the core contract film in the waiting room CCG Prospectus – Includes a Help patients to understand the Promoting Copying letters to PIE chart of spending different costs of health patients so that they see what is services according to where being written between clinicians they go by having the Play Your and other professionals Cards Right game available in the waiting room (nb. This facility will become available when units have Wi-Fi links late 2014) How does commissioning Help patients understand the Discuss the practice test results actually work and how does Choose and Book service and timescales it differ for providing primary how they can choose where care they go for treatment and when they make the appointment What happens if patients Understand what the Care Discuss where need treatment that the CCG Quality Commission is coming phlebotomy/blood tests are does not commission to the practice to discuss with taken the PPG and how they will be assessing the practice Summary Care Record/ Understand the new Personal Budgets are coming in Electronic Patient Records/ revalidation process that GPs for patients who have a long E-referral systems are going through and how the term condition – how can the PPG can support the process PPG work with the practice on this?
Context Setting Things a PPG could do Working with the Practice A Simple Guide to the New NHS Responsibilities of the patient (from Avondale GP Practice) Contents and understanding of Friendly guide to Clinical Commissioning Understand and promote the Patient Advice and Liaison Service - PALS Health checks 21 Century Joined Up Care Project A Call to Action inc 24/7 Services Information on Prescription – supporting patients who have been newly diagnosed by helping them to access disease specific information Content and understanding of the NHS Complaints Process and Independent Advocacy service available Basket of Services – what does the CCG pay practices to deliver for patients over and above the core contract Promote service through distribution of information and showing of a film in the waiting room Purpose of Shared decision making with your clinician CCG Prospectus – Includes a PIE chart of spending Help patients to understand the different costs of health services according to where they go by having the Play Your Cards Right game available in the waiting room (nb. This facility will become available when units have Wi-Fi links late 2014) Promoting Copying letters to patients so that they see what is being written between clinicians and other professionals How does commissioning actually work and how does it differ for providing primary care Help patients understand the Choose and Book service and how they can choose where they go for treatment and when they make the appointment Discuss the practice test results timescales What happens if patients need treatment that the CCG does not commission Understand what the Care Quality Commission is coming to the practice to discuss with the PPG and how they will be assessing the practice Discuss where phlebotomy/blood tests are taken Summary Care Record/ Electronic Patient Records/ E-referral systems Understand the new revalidation process that GPs are going through and how the PPG can support the process Personal Budgets are coming in for patients who have a long term condition – how can the PPG work with the practice on this?
PPG_Checklist-Menu_v11_August_2014.docx