5 8 Teach riders what services are Transit Providers Offer available, how to use them, and their customer Advisory group made up of representatives of travel responsibility as riders various client groups training, Medium: 2-3 years educate public 6 0 Marketing Increase community outreach and Educate Transit Providers Plan knowledge about regional public of Student group from University program under a transportation resources and options department head options Medium: 2-3 7 0 Help Link Have a specific link for transportation Champion: MN/Help Centralize for at the MN/Help website information, Transit Providers, MN/Help educate Short: 1 year public 8 0 Centralized dispatcher/call center 211, MN/Help, Senior Linkage Line Centralize information DHS, Mn/DOT, current providers Linkage Medium: 2-3 years Line
5 8 Teach riders what services are available, how to use them, and their responsibility as riders Offer customer travel training, educate public Transit Providers Advisory group made up of representatives of various client groups Medium: 2-3 years 6 0 Marketing Plan Increase community outreach and knowledge about regional transportation resources and options Educate public of options Transit Providers Student group from University program under a department head Medium: 2-3 7 0 Help Link for Have a specific link for transportation at the MN/Help website Centralize information, educate public Champion: MN/Help Transit Providers, MN/Help Short: 1 year 8 0 Linkage Line Centralized dispatcher/call center Centralize information 211, MN/Help, Senior Linkage Line DHS, Mn/DOT, current providers Medium: 2-3 years
Region2_2011.docx