Date: April 2018 NSW e Quote Respond to vendor – questions This guide contains information on: Asking questions Making amendments Vendors (also known as suppliers) often invest significant time, effort and resources in preparing and submitting offers. In return, they are entitled to expect fair treatment at every stage of the procurement process. Clear, visible and meaningful commitment to fairness encourages suppliers to want to do business with government. Being fair and equitable in procurement means that all suppliers should be given the same access to information, guidance and instructions on procurement processes. Ensuring that these processes are consistently applied helps to prevent discrimination and removes some of the opportunity for corruption. Asking questions During the open period of an RFx, invited vendors may seek clarification on the requirements via the Ask a Question feature of eQuote. When this occurs an email alert is sent to the RFx owner and the pending question is highlighted against the RFx. Login to NSW eTendering Administration site. Navigate to the Buying tab in the eTendering Administration portal. The RFx’ ‘Open page will be displayed. Select the RFx ID of the RFx with the pending question. The RFx information will display at the bottom of the page. Selecting the RFx ID displays the question, which vendor submitted the question, the date/time the question was submitted and provides a link to respond to the question. It is important to remember that only the vendor and the RFx owner can see the question. Responding to the question using the Answer Question link will only provide the answer to the vendor who asked the question. To ensure that vendors are treated consistently and fairly, the responses to the questions should be addressed through an amendment or addendum to the RFx. That way all vendors receive the information at the same time.
Date: April 2018 NSW e Quote – Respond to vendor questions This guide contains information on: Asking questions Making amendments Vendors (also known as suppliers) often invest significant time, effort and resources in preparing and submitting offers. In return, they are entitled to expect fair treatment at every stage of the procurement process. Clear, visible and meaningful commitment to fairness encourages suppliers to want to do business with government. Being fair and equitable in procurement means that all suppliers should be given the same access to information, guidance and instructions on procurement processes. Ensuring that these processes are consistently applied helps to prevent discrimination and removes some of the opportunity for corruption. Asking questions During the open period of an RFx, invited vendors may seek clarification on the requirements via the Ask a Question feature of eQuote. When this occurs an email alert is sent to the RFx owner and the pending question is highlighted against the RFx. Login to NSW eTendering Administration site. Navigate to the Buying tab in the eTendering Administration portal. The ‘Open RFx’ page will be displayed. Select the RFx ID of the RFx with the pending question. The RFx information will display at the bottom of the page. Selecting the RFx ID displays the question, which vendor submitted the question, the date/time the question was submitted and provides a link to respond to the question. It is important to remember that only the vendor and the RFx owner can see the question. Responding to the question using the Answer Question link will only provide the answer to the vendor who asked the question. To ensure that vendors are treated consistently and fairly, the responses to the questions should be addressed through an amendment or addendum to the RFx. That way all vendors receive the information at the same time.
quick-reference-guide-equote-buyer-respond-vendor-questions.docx