In 2015, QR was rated the safest metropolitan railway network in Australia by independent research agency Canstar Blue. It is the only Australian rail operator to receive five stars for safety, based on the satisfaction of its customers. Improving communication with the community The public safety portfolio agencies, in particular QPS and QFES, have established award-winning and best practice examples of social media use by government agencies during crisis situations such as disaster management. The agencies have embraced the use of social media as a community engagement strategy. During 2015-16, the PSBA Media Division launched or managed a number of media and social media campaigns on behalf of the QPS including: Queensland Road Safety Week in partnership with DTMR ‘That Could Be Me’ – a female police recruitment campaign ‘Open Doors’ (Logan) – a domestic and family violence campaign. The QPS Media Unit continues to provide statewide, 24 hours a day, seven days a week operational support and advice. During the reporting period, the unit: received 63,638 calls (approximately 5,300 per month) created 10,323 media logs (approximately 860 per month) issued 3,477 media releases (approximately 290 per month) issued 631 written media responses (approximately 50 per month) held 306 press conferences (approximately 25 per month). Creating Community Policing Boards Community Policing Boards provide the opportunity for local organisations and individuals to work together with police on strategies to address crime and safety issues in the community. The boards are made up of local police and community representatives such as not-for-profit organisations, local businesses, chamber of commerce and relevant state, local and Australian government agencies, as well as other individuals who can help address specific issues. The primary objectives of the boards are to: promote community safety and security find strategies to address societal issues associated with crime and community safety identify opportunities to, and where possible, integrate services at a local level develop partnerships to support government, industry and community working together promote evidence-based solutions (utilising statistical data and empirical research). Community Policing Boards complement existing community crime prevention frameworks including NHWQ; Crime Stoppers; and Multi-faith, Cultural and Indigenous Community/Police Consultative Groups.
In 2015, QR was rated the safest metropolitan railway network in Australia by independent research agency Canstar Blue. It is the only Australian rail operator to receive five stars for safety, based on the satisfaction of its customers. Improving communication with the community The public safety portfolio agencies, in particular QPS and QFES, have established award-winning and best practice examples of social media use by government agencies during crisis situations such as disaster management. The agencies have embraced the use of social media as a community engagement strategy. During 2015-16, the PSBA Media Division launched or managed a number of media and social media campaigns on behalf of the QPS including: Queensland Road Safety Week in partnership with DTMR ‘That Could Be Me’ – a female police recruitment campaign ‘Open Doors’ (Logan) – a domestic and family violence campaign. The QPS Media Unit continues to provide statewide, 24 hours a day, seven days a week operational support and advice. During the reporting period, the unit: received 63,638 calls (approximately 5,300 per month) created 10,323 media logs (approximately 860 per month) issued 3,477 media releases (approximately 290 per month) issued 631 written media responses (approximately 50 per month) held 306 press conferences (approximately 25 per month). Creating Community Policing Boards Community Policing Boards provide the opportunity for local organisations and individuals to work together with police on strategies to address crime and safety issues in the community. The boards are made up of local police and community representatives such as not-for-profit organisations, local businesses, chamber of commerce and relevant state, local and Australian government agencies, as well as other individuals who can help address specific issues. The primary objectives of the boards are to: promote community safety and security find strategies to address societal issues associated with crime and community safety identify opportunities to, and where possible, integrate services at a local level develop partnerships to support government, industry and community working together promote evidence-based solutions (utilising statistical data and empirical research). Community Policing Boards complement existing community crime prevention frameworks including NHWQ; Crime Stoppers; and Multi-faith, Cultural and Indigenous Community/Police Consultative Groups.
QPS%20Annual%20Report%202015-16.docx