Images of DRC, cut to signage with hours OVER: and locations of DRCs. Depending on the type and number of people affected by the disaster, DRCs may only be open for a short period of time after a disaster. You should check the FEMA website or call FEMA to verify Text on screen: DRC locations and hours of operations. Locate DRCs by To locate a DRC, a survivor can use the DisasterAssistance.gov DRC Locator on DisasterAssistance.gov Text DRC and zip code to or text DRC and their zip code to “4FEMA” (43362). (43362). “4FEMA” Images of DRC with survivors meeting with VOICE OVER: FEMA agents. At the DRC, you are able to meet with Text on screen: professionals who are able to answer Guidance regarding disaster questions and provide information on the recovery types of assistance available. Some of Clarification of any written the services may include: guidance correspondence received regarding disaster recovery; clarification Housing assistance and rental of any written correspondence received; resource information housing assistance and rental resource Answers to questions, resolution to information; answers to questions, problems and referrals to agencies resolution to problems and referrals to that may provide further assistance agencies that may provide further Small Business Administration assistance; Small Business program information Administration program information; Crisis Counseling Crisis Counseling; Disaster Legal Disaster Legal Services Services; and Disaster Unemployment. Disaster Unemployment Images that show accessibility: OVER: Parking, entrances, restrooms and DRCs include staffing and resources to evacuation routes, signage or bus stops provide effective communication access near a DRC. for individuals with disabilities. DRCs have accessible parking, entrances, restrooms and alternate evacuation routes. Photos for accessible communication DRCs provide assistive devices and devices: sign language, foreign language services for your preferred methods of interpretation, readers, VRI, assistive communication. Communications listening devices, etc. include sign language and foreign language interpretive services. Communication devices available include magnifying readers, tablets, captioned phones, remote interpreting (VRI) and assistive listening devices. Transition to: Graphics Registration Intake: Online, Mobile App and Telephone
Images of DRC, cut to signage with hours and locations of DRCs. Text on screen: Locate DRCs by DisasterAssistance.gov Text DRC and zip code to “4FEMA” (43362). OVER: Depending on the type and number of people affected by the disaster, DRCs may only be open for a short period of time after a disaster. You should check the FEMA website or call FEMA to verify DRC locations and hours of operations. To locate a DRC, a survivor can use the DRC Locator on DisasterAssistance.gov or text DRC and their zip code to “4FEMA” (43362). Images of DRC with survivors meeting with FEMA agents. Text on screen: Guidance regarding disaster recovery Clarification of any written correspondence received Housing assistance and rental resource information Answers to questions, resolution to problems and referrals to agencies that may provide further assistance Small Business Administration program information Crisis Counseling Disaster Legal Services Disaster Unemployment VOICE OVER: At the DRC, you are able to meet with professionals who are able to answer questions and provide information on the types of assistance available. Some of the services may include: guidance regarding disaster recovery; clarification of any written correspondence received; housing assistance and rental resource information; answers to questions, resolution to problems and referrals to agencies that may provide further assistance; Small Business Administration program information; Crisis Counseling; Disaster Legal Services; and Disaster Unemployment. Images that show accessibility: Parking, entrances, restrooms and evacuation routes, signage or bus stops near a DRC. Photos for accessible communication devices: sign language, foreign language interpretation, readers, VRI, assistive listening devices, etc. Transition to: OVER: DRCs include staffing and resources to provide effective communication access for individuals with disabilities. DRCs have accessible parking, entrances, restrooms and alternate evacuation routes. DRCs provide assistive devices and services for your preferred methods of communication. Communications include sign language and foreign language interpretive services. Communication devices available include magnifying readers, tablets, captioned phones, remote interpreting (VRI) and assistive listening devices. Graphics Registration Intake: Online, Mobile App and Telephone
Registration_Intake_Script_FINAL.docx