Process Metrics Metrics are an extremely important part of process improvement and project quality. A metric is a measure or measures which allow the project team to assess various performance parameters of a given process. These measures allow the team to continuously monitor, measure, and track a process’s performance in order to determine the efficiency and effectiveness of the process. The team must ensure that metrics are based on the project or customer requirements to ensure project quality. The metrics must also be based on what comprises an acceptable measurement as well as control limits within which acceptable measurements may fall. Process metrics and control limits will be used, in conjunction with process configuration, to guide the process improvement efforts for the CAX Cable project. Since the stranding and jacketing processes for CAX Cable are based on the processes for other cable families, the metrics, acceptable values, and control limits are known. However, as part of the CAX Cable process improvement plan, the project team will iteratively analyze the process configurations, metrics, and measured values in order to implement a cycle of continuous improvement. The existing metrics, values, and control limits are based on industry-wide customer requirements for cost and performance. Stranding: Acceptable Mean Metric Upper Control Limit Lower Control Limit Value Core material waste 7% 9% 5% Stranding time per 35 minutes 40 minutes 32 minutes linear km Time from material ordered to line 45 minutes 55 minutes 40 minutes ready Jacketing: Acceptable Mean Metric Upper Control Limit Lower Control Limit Value Jacketed cable 9% 13% 7% waste
Process Metrics Metrics are an extremely important part of process improvement and project quality. A metric is a measure or measures which allow the project team to assess various performance parameters of a given process. These measures allow the team to continuously monitor, measure, and track a process’s performance in order to determine the efficiency and effectiveness of the process. The team must ensure that metrics are based on the project or customer requirements to ensure project quality. The metrics must also be based on what comprises an acceptable measurement as well as control limits within which acceptable measurements may fall. Process metrics and control limits will be used, in conjunction with process configuration, to guide the process improvement efforts for the CAX Cable project. Since the stranding and jacketing processes for CAX Cable are based on the processes for other cable families, the metrics, acceptable values, and control limits are known. However, as part of the CAX Cable process improvement plan, the project team will iteratively analyze the process configurations, metrics, and measured values in order to implement a cycle of continuous improvement. The existing metrics, values, and control limits are based on industry-wide customer requirements for cost and performance. Stranding: Metric Acceptable Mean Value Upper Control Limit Lower Control Limit Core material waste 7% 9% 5% Stranding time per linear km 35 minutes 40 minutes 32 minutes Time from material ordered to line ready 45 minutes 55 minutes 40 minutes Jacketing: Metric Acceptable Mean Value Upper Control Limit Lower Control Limit Jacketed cable waste 9% 13% 7%
Process-Improvement-Plan.docx