Hourly Rates Although the System will not reimburse the Awarded Vendor on a time-and-materials or basis for project deliverables, the System expects to negotiate an additional Statement of Work with the Contractor for later stages of work past Stage 1. In addition, it may be necessary to make scope changes that require assistance in areas not anticipated for which the System may consider a time-and-materials payment arrangement. For these purposes, the Respondent should provide all-inclusive (travel and all other expenses included) billing rates. The Respondent must quote an hourly rate by project role that may be used if the System wishes to purchase additional services during the term of the contract. The rates should be quoted using the table format shown below Project Role Hourly Rate 19. SERVICE PERFORMANCE STANDARDS See RFP Section 9.49 for Act 557 requirements. This of Performance Standards is provided for reference only. No response is required at this time. Acceptable Service Criteria Compensation / Damages Performance Reference standard Termination of Contract. Reference Section 8 of RFP. Adherence to terms, conditions This termination clause will for insufficient University and all articles of performance of services by vendor at the sole discretion Requirements RFP of the University of Arkansas System. Reference Section 8 of RFP. Termination of Contract. Reference Section This termination clause will for insufficient Provision of 14.3 of RFP, Hosting Services performance of services by vendor at the sole discretion Services Scope. of the University of Arkansas System. Availability of Within 30 days of Initial agreed contract payment will be paid in full if Initial Installation notice from completed by deadline; of All Contracted University of 5% of this benchmark cost shall be credited from this Software Arkansas System payment for each one week late
Hourly Rates Although the System will not reimburse the Awarded Vendor on a time-and-materials or basis for project deliverables, the System expects to negotiate an additional Statement of Work with the Contractor for later stages of work past Stage 1. In addition, it may be necessary to make scope changes that require assistance in areas not anticipated for which the System may consider a time-and-materials payment arrangement. For these purposes, the Respondent should provide all-inclusive (travel and all other expenses included) billing rates. The Respondent must quote an hourly rate by project role that may be used if the System wishes to purchase additional services during the term of the contract. The rates should be quoted using the table format shown below Project Role Hourly Rate 19. SERVICE PERFORMANCE STANDARDS See RFP Section 9.49 for Act 557 requirements. This of Performance Standards is provided for reference only. No response is required at this time. Service Criteria Acceptable Performance Compensation / Damages Adherence to University Requirements Reference standard terms, conditions and all articles of RFP Termination of Contract. Reference Section 8 of RFP. This termination clause will for insufficient performance of services by vendor at the sole discretion of the University of Arkansas System. Provision of Hosting Services Reference Section 14.3 of RFP, Services Scope. Termination of Contract. Reference Section 8 of RFP. This termination clause will for insufficient performance of services by vendor at the sole discretion of the University of Arkansas System. Availability of Initial Installation of All Contracted Software Within 30 days of notice from University of Arkansas System Initial agreed contract payment will be paid in full if completed by deadline; 5% of this benchmark cost shall be credited from this payment for each one week late
RFP643699_UASYS_IAM_Software_Services.word.docx