Regular opportunities for the staff and board of management to avail themselves of Citizen Advocacy-related training, including participation in the independent evaluation of other Citizen Advocacy agencies, as a means to enhance conceptual and practical knowledge. Standard 10: Protection 10.1 The advocacy agency takes all All agencies of human rights and practical and appropriate steps to Staff knowledge and skills in recognising and reporting criminal activities, abuse and freedom from abuse prevent abuse, neglect and neglect. discrimination of each person with The advocacy agency acts Evidence of staff knowledge/learning about human and legal rights. disability. to prevent abuse and Agency management and staff can provide practical examples of how they act to neglect and to uphold the 10.2 The advocacy agency upholds and prevent abuse and neglect (eg an outreach program which seeks out people with – legal and human rights of promotes the legal and human rights disability who are abused or neglected and who would not normally come to the each person with disability. of each person with disability. attention of other agencies; community education to raise awareness about abuse of people with disabilities and strategies to prevent and respond to it, etc). Documented and implemented policies and procedures around responding to/reporting in situations of abuse and neglect. Examples could include a flow chart on who to notify and/or stages of reporting sequence/steps. Documented and implemented policies and procedures reflect prevention of abuse that could occur internal to the agency and external to the agency. Evidence of advocacy agency activities to promote and uphold the legal and human rights of people with disabilities on either an individual or systemic basis. Agencies undertaking citizen advocacy Practice of recruiting advocates for people with a disability who are isolated and otherwise vulnerable, in order to ensure their protection of human rights and freedom from abuse, consistent with the mission of Citizen Advocacy. Content and practice of orientating advocates to their role in ensuring the protection of the human rights, and prevention from abuse, of peoples with a disability. Practice of supporting advocates in their role of ensuring the protection of the human rights, and prevention from abuse, of people with a disability.
Regular opportunities for the staff and board of management to avail themselves of Citizen Advocacy-related training, including participation in the independent evaluation of other Citizen Advocacy agencies, as a means to enhance conceptual and practical knowledge. Standard 10: Protection of human rights and freedom from abuse The advocacy agency acts to prevent abuse and neglect and to uphold the legal and human rights of each person with disability. 10.1 The advocacy agency takes all practical and appropriate steps to prevent abuse, neglect and discrimination of each person with disability. 10.2 The advocacy agency upholds and promotes the legal and human rights of each person with disability. All agencies Staff knowledge and skills in recognising and reporting criminal activities, abuse and neglect. Evidence of staff knowledge/learning about human and legal rights. Agency management and staff can provide practical examples of how they act to prevent abuse and neglect – (eg an outreach program which seeks out people with disability who are abused or neglected and who would not normally come to the attention of other agencies; community education to raise awareness about abuse of people with disabilities and strategies to prevent and respond to it, etc). Documented and implemented policies and procedures around responding to/reporting in situations of abuse and neglect. Examples could include a flow chart on who to notify and/or stages of reporting sequence/steps. Documented and implemented policies and procedures reflect prevention of abuse that could occur internal to the agency and external to the agency. Evidence of advocacy agency activities to promote and uphold the legal and human rights of people with disabilities on either an individual or systemic basis. Agencies undertaking citizen advocacy Practice of recruiting advocates for people with a disability who are isolated and otherwise vulnerable, in order to ensure their protection of human rights and freedom from abuse, consistent with the mission of Citizen Advocacy. Content and practice of orientating advocates to their role in ensuring the protection of the human rights, and prevention from abuse, of peoples with a disability. Practice of supporting advocates in their role of ensuring the protection of the human rights, and prevention from abuse, of people with a disability.
quality_toolkit_for_the_national_disability_advocacy_program.docx