Scorecard Non-compliance Penalty Matrix Breach Severity Sanction Range 1.1 Incorrect application of Software or Assessor Manual or Rare, once-off, first instance, lack of Minor: Warning letter, other technical advice provided by the Department knowledge or understanding, carelessness, further training, re-rate low impact property, non-compliance points 1.2 Incorrect application of Software or Assessor Manual or Repeated instances (1-3), frequent, previous Minor to moderate: other technical advice provided by the Department warning, does not affect final result Warning letter, further training, re-rate property, non-compliance points Incorrect application of Software or Assessor Manual or Serious: Suspension, 1.3 Deliberate, wilful, repeated (4+) termination, other technical advice provided by the Department points 2.1 Non-compliance with Assessor Instructions and technical Rare, once-off, first instance, lack of Minor: Warning letter, advice of the Department knowledge or understanding, carelessness, further training, re-rate low impact property, non-compliance points Non-compliance with Assessor Instructions and technical Repeated instances (1-3), frequent, previous Minor to moderate: 2.2 Warning letter, further advice of the Department warning, does not affect final result training, re-rate property, non-compliance points 2.3 Non-compliance with Assessor Instructions and technical Deliberate, wilful, repeated (4+) Serious: Suspension, advice of the Department termination, points
Scorecard Non-compliance Penalty Matrix Breach Severity Sanction Range 1.1 Incorrect application of Software or Assessor Manual or other technical advice provided by the Department Rare, once-off, first instance, lack of knowledge or understanding, carelessness, low impact Minor: Warning letter, further training, re-rate property, non-compliance points 1.2 Incorrect application of Software or Assessor Manual or other technical advice provided by the Department Repeated instances (1-3), frequent, previous warning, does not affect final result Minor to moderate: Warning letter, further training, re-rate property, non-compliance points 1.3 Incorrect application of Software or Assessor Manual or other technical advice provided by the Department Deliberate, wilful, repeated (4+) Serious: Suspension, termination, points 2.1 Non-compliance with Assessor Instructions and technical advice of the Department Rare, once-off, first instance, lack of knowledge or understanding, carelessness, low impact Minor: Warning letter, further training, re-rate property, non-compliance points 2.2 Non-compliance with Assessor Instructions and technical advice of the Department Repeated instances (1-3), frequent, previous warning, does not affect final result Minor to moderate: Warning letter, further training, re-rate property, non-compliance points 2.3 Non-compliance with Assessor Instructions and technical advice of the Department Deliberate, wilful, repeated (4+) Serious: Suspension, termination, points
Proposed-Scorecard-noncompliance_v2.docx