Qualifications, Skill level equivalent to achievement Degree or equivalent qualification Application knowledge and of NVQ2, GCSE or City and Guilds, and/or experience in a related role. or interview experience including English and Maths. A basic knowledge of the health service research community; IT Literate to GCSE level; possibly through working in or with Fully conversant with Microsoft the NHS. Office (in particular MS Word, MS Knowledge of medical terminology. Excel and MS Outlook), web and Knowledge or experience of medical databases. research methodology, statutory Experience in using databases for clinical trial regulations, GCP and data entry/finding information. research governance requirements. Experience in raising and solving Knowledge or experience of quality data queries. systems and audit. Previous experience in a busy office IIA or ISO Auditor qualification. environment, with customer service experience. Planning and Attention to detail including high Application organising standards of accuracy. or interview High degree of organisation. Ability to be flexible, proactive and use initiative. Capability to manage and prioritise a busy workload, sometimes under pressure. Ability to adapt and refine own work practices. Ability to work with established and evolving processes and procedures. Problem solving Ability to prioritise tasks. Able to identify and solve problems Application and initiative by applying initiative to tackle some and interview The knowledge and ability to situation in new ways and by understand and rationalise developing improved work methods. problems, determine actions and follow good practice and standard procedures. Management Interpersonal and communication Application and teamwork skills, verbal, listening and written, and interview with internal and external stakeholders. Able to work with and across teams in a busy office environment, share information and constructively support others. Ability to liaise with individuals at all levels in different establishments. Communicating To be able to communicate Negotiating and interpersonal skills. Application and interview and influencing effectively in both spoken and written English. Professional telephone manner. Other skills and Capacity to manage time effectively Application behaviours and a commitment to working to and interview high standards of accuracy. Proven ability to multi-task.
Qualifications, knowledge and experience Skill level equivalent to achievement of NVQ2, GCSE or City and Guilds, including English and Maths. IT Literate to GCSE level; Fully conversant with Microsoft Office (in particular MS Word, MS Excel and MS Outlook), web and databases. Experience in using databases for data entry/finding information. Experience in raising and solving data queries. Previous experience in a busy office environment, with customer service experience. Degree or equivalent qualification and/or experience in a related role. A basic knowledge of the health service research community; possibly through working in or with the NHS. Knowledge of medical terminology. Knowledge or experience of medical research methodology, statutory clinical trial regulations, GCP and research governance requirements. Knowledge or experience of quality systems and audit. IIA or ISO Auditor qualification. Application or interview Planning and organising Attention to detail including high standards of accuracy. High degree of organisation. Ability to be flexible, proactive and use initiative. Capability to manage and prioritise a busy workload, sometimes under pressure. Ability to adapt and refine own work practices. Ability to work with established and evolving processes and procedures. Application or interview Problem solving and initiative Ability to prioritise tasks. The knowledge and ability to understand and rationalise problems, determine actions and follow good practice and standard procedures. Able to identify and solve problems by applying initiative to tackle some situation in new ways and by developing improved work methods. Application and interview Management and teamwork Interpersonal and communication skills, verbal, listening and written, with internal and external stakeholders. Able to work with and across teams in a busy office environment, share information and constructively support others. Ability to liaise with individuals at all levels in different establishments. Application and interview Communicating and influencing To be able to communicate effectively in both spoken and written English. Professional telephone manner. Negotiating and interpersonal skills. Application and interview Other skills and behaviours Capacity to manage time effectively and a commitment to working to high standards of accuracy. Proven ability to multi-task. Application and interview
PV%20and%20Quality%20Assistant%20Job%20Description.docx