EPG should establish designated points of contact for key stakeholders (not necessarily the stakeholder expert from Recommendation 6.1 (Understanding Regulated Industries)). officers should: be a first point of contact; have a general understanding of the interests of the stakeholder; advise the stakeholder about any relevant new policies or other information; 1 2 facilitate effective transfer to another person if more specific information is required; proactively facilitate any proposed transfer of responsibility to another person; and be a general problem solver for the stakeholder. EPG should endeavour to maintain single points of contact during licensing, permitting, and approvals processes to maintain and improve working relationships with proponents and state governments.
EPG should establish designated points of contact for key stakeholders (not necessarily the stakeholder expert from Recommendation 6.1 (Understanding Regulated Industries)). officers should: be a first point of contact; have a general understanding of the interests of the stakeholder; advise the stakeholder about any relevant new policies or other information; facilitate effective transfer to another person if more specific information is required; proactively facilitate any proposed transfer of responsibility to another person; and be a general problem solver for the stakeholder. EPG should endeavour to maintain single points of contact during licensing, permitting, and approvals processes to maintain and improve working relationships with proponents and state governments. 1 2
regulatory-maturity-project-final-report.docx