Students with 4 100% of students with 4 Starfish Alert Evaluate Starfish’s cumulative absences will absences will be flagged by Data Flagging process. be identified. Starfish. Students with attendance 100% of students who Starfish Contact Evaluate faculty alerts will be contacted generate an attendance alert Data participation and by faculty in a timely will be contacted by faculty speed of manner with scripted email with 24 interventions. hours of the flag. Students who miss 6 100% of students who Starfish and Evaluate the class meetings will be generate an attendance alert Blackboard communication identified. will be flagged by Starfish. Attendance Data between Starfish and Blackboard. Students who generate a 100% of students who Starfish Alert Evaluate the second attendance alert generate a second attendance Data and notes participation of the will receive a phone call alert will be contacted by from phone ASC staff and the from the Academic phone within 24 hours of the conversations. feasibility of the Success Center. flag. follow-up process. Faculty, administrators, A summary of 100% of Starfish Student Evaluate the “closing and relevant advisors phone conversations will be Notes Data of the process. loop” will be informed of the into Starfish notes page. results of the phone conversations. Table 3: Summative Assessment Plan of the Attendance Early Alert Attendance Early Target Measures Data Source Use of Results Alert Goals Contacted Students 50% of students contacted Starfish attendance Evaluate the impact will correct by faculty will correct and alert data of email intervention attendance issues attendance issues and not on attendance. after faculty contact generate the second flag. email. 50% of students contacted Notes from phone Evaluate the impact by phone message will conversations and of phone correct attendance issue Starfish attendance conversations on and miss no more than 1 data attendance. additional class or log into Blackboard. Students who Flagged students will Starfish alert data Evaluate the impact generate a cumulative successfully complete the and institutional of the cumulative attendance alert will Gateway courses at a rate course pass rates. attendance alert on successfully equal to or greater than course attrition. complete the class. the institutional course average.
Students with 4 cumulative absences will be identified. 100% of students with 4 absences will be flagged by Starfish. Starfish Alert Data Evaluate Starfish’s Flagging process. Students with attendance alerts will be contacted by faculty in a timely manner 100% of students who generate an attendance alert will be contacted by faculty with scripted email with 24 hours of the flag. Starfish Contact Data Evaluate faculty participation and speed of interventions. Students who miss 6 class meetings will be identified. 100% of students who generate an attendance alert will be flagged by Starfish. Starfish and Blackboard Attendance Data Evaluate the communication between Starfish and Blackboard. Students who generate a second attendance alert will receive a phone call from the Academic Success Center. 100% of students who generate a second attendance alert will be contacted by phone within 24 hours of the flag. Starfish Alert Data and notes from phone conversations. Evaluate the participation of the ASC staff and the feasibility of the follow-up process. Faculty, administrators, and relevant advisors will be informed of the results of the phone conversations. A summary of 100% of phone conversations will be into Starfish notes page. Starfish Student Notes Data Evaluate the “closing of the loop” process. Table 3: Summative Assessment Plan of the Attendance Early Alert Attendance Early Alert Goals Target Measures Data Source Use of Results Contacted Students will correct attendance issues after faculty contact email. 50% of students contacted by faculty will correct attendance issues and not generate the second flag. Starfish attendance and alert data Evaluate the impact of email intervention on attendance. 50% of students contacted by phone message will correct attendance issue and miss no more than 1 additional class or log into Blackboard. Notes from phone conversations and Starfish attendance data Evaluate the impact of phone conversations on attendance. Students who generate a cumulative attendance alert will successfully complete the class. Flagged students will successfully complete the Gateway courses at a rate equal to or greater than the institutional course average. Starfish alert data and institutional course pass rates. Evaluate the impact of the cumulative attendance alert on course attrition.
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