most to me what matters most to them, and their reflected in their assessments, relatives/friends/advocates; choose who I live with and ‘I support plans and daily surveys and reviews. where I live; I choose my friends choices. Evidence in person centred and relationships.’ Support for people to have their plans of the implementation of own home and, if the service is choice, and sound reasons can make positive choices ‘I about how I spend my time and delivered in a shared setting, where choice has not been money within the overall context the opportunity to meet other possible in certain situations. of being healthy and safe; that residents prior to admission. Evidence of changes in routine, includes working, and doing and service response to changes People being empowered to things that interest me.’ in choice, needs and make informed and safe understand that everyone can circumstances e.g. in service choices about friendships and ‘I make mistakes and I can information, activity files and intimate relationships. change my mind about the support plans. Help and advice for individuals choices I’ve made.’ Menu plans and file/records, to choose how to use their which detail likes/dislikes and make choices about the staff money, within the context of ‘I that support me. Where I share special dietary needs. keeping healthy and safe. my support with other people, Accessible information on health Accessible information and service managers listen to and and social care services and the support to help people make act on any concerns I have range of activities and choices choices about health and social about the staff who support me.’ within the community. care services they need. Service user involvement in staff Service user involvement in am able to choose which GP I ‘I recruitment. staff recruitment; systems to see, and other health and social Staff supervision and appraisal; find out and act on how people care professionals where systems to capture and respond possible.’ feel about the staff that support to information on choices/ them. my placement becomes ‘If concerns about staff. untenable, systems are in place to resolve or help me move on.’ 5.2 Response to last action plan / intentions for last 12 months year’s
most to me ‘I choose who I live with and where I live; I choose my friends and relationships.’ ‘I can make positive choices about how I spend my time and money within the overall context of being healthy and safe; that includes working, and doing things that interest me.’ ‘I understand that everyone can make mistakes and I can change my mind about the choices I’ve made.’ ‘I make choices about the staff that support me. Where I share my support with other people, service managers listen to and act on any concerns I have about the staff who support me.’ ‘I am able to choose which GP I see, and other health and social care professionals where possible.’ ‘If my placement becomes untenable, systems are in place to resolve or help me move on.’ what matters most to them, reflected in their assessments, support plans and daily choices. Support for people to have their own home and, if the service is delivered in a shared setting, the opportunity to meet other residents prior to admission. People being empowered to make informed and safe choices about friendships and intimate relationships. Help and advice for individuals to choose how to use their money, within the context of keeping healthy and safe. Accessible information and support to help people make choices about health and social care services they need. Service user involvement in staff recruitment; systems to find out and act on how people feel about the staff that support them. and their relatives/friends/advocates; surveys and reviews. Evidence in person centred plans of the implementation of choice, and sound reasons where choice has not been possible in certain situations. Evidence of changes in routine, and service response to changes in choice, needs and circumstances e.g. in service information, activity files and support plans. Menu plans and file/records, which detail likes/dislikes and special dietary needs. Accessible information on health and social care services and the range of activities and choices within the community. Service user involvement in staff recruitment. Staff supervision and appraisal; systems to capture and respond to information on choices/ concerns about staff. 5.2 Response to last year’s action plan / intentions for last 12 months
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