No. Outcomes Minimum requirements Suggested sources Rating of evidence Substantial Some Limited Evidence Evidence Evidence Safe Environment People living/ receiving support Surveys and feedback from 3.2 in an accessible, comfortable people who use the service and am cared for in a clean ‘I and well maintained their relatives/friends/advocates. environment that protects me environment, which is clean Maintenance checks and reports. from the risk of infection.’ and free from unpleasant Staff training records, procedures odours. policies and publicity material on live in a place that is clean, ‘I Resources and equipment that health and safety, best interest regularly decorated in a style I are kept in good working order. assessments and dealing with like and furnished and Individuals having their own restrictions under the Mental equipped with well maintained toiletries and personal items, Health Act 2007. goods.’ and choice over the style of Person centred plans, risk feel safe when getting out ‘I decoration and furnishings assessment/management plans and about and when travelling where possible. and recording of how people are in public and private transport.’ Provision/ opportunity for helped to feel safe within the private discussions with staff service, in external venues and and others, such as family when travelling alone in public or members or an advocate. private transport.
No. Outcomes Minimum requirements Suggested sources of evidence Rating Substantial Evidence Some Evidence Limited Evidence 3.2 Safe Environment ‘I am cared for in a clean environment that protects me from the risk of infection.’ ‘I live in a place that is clean, regularly decorated in a style I like and furnished and equipped with well maintained goods.’ ‘I feel safe when getting out and about and when travelling in public and private transport.’ People living/ receiving support in an accessible, comfortable and well maintained environment, which is clean and free from unpleasant odours. Resources and equipment that are kept in good working order. Individuals having their own toiletries and personal items, and choice over the style of decoration and furnishings where possible. Provision/ opportunity for private discussions with staff and others, such as family members or an advocate. Surveys and feedback from people who use the service and their relatives/friends/advocates. Maintenance checks and reports. Staff training records, procedures policies and publicity material on health and safety, best interest assessments and dealing with restrictions under the Mental Health Act 2007. Person centred plans, risk assessment/management plans and recording of how people are helped to feel safe within the service, in external venues and when travelling alone in public or private transport.
qualitymonitoring-doc.docx