5. Quick Tips Adding and Viewing Client Notes My Aged Care Contact centre staff, assessors and service providers can view and add different types of notes about clients in the My Aged Care portals. Assessors can also view and add these notes in the myAssessor app. Reminder: all notes will be subject to Freedom of Information legislation. There are five different types of notes, listed in the table below. Note type Description Examples Client story A summary of the Client has just been client’s current circumstances. Assessors, service discharged from hospital providers and clients can view these and needs services. notes. Lives with husband and has early onset dementia. Sensitive Information of a sensitive nature about Client is HIV positive. notes the client that needs to be available for Client has abusive assessment or provision of some relationship with son. services. This note will not be displayed to service providers or clients on system. Preference service provision Client would prefer a Client’s stated preferences. Assessors can view these Catholic provider. notes. Client is affiliated with Croatian community. Observations Observations from service provider There is a dog on the with the property. and/or assessors’ interactions client. Assessors and service providers The client seems more can view these notes. upbeat than she did during my last visit. Other Additional information about the client. The client has planned Assessors, service providers and respite on xx/xx/xxxx. clients can view these notes.
5. Quick Tips Adding and Viewing Client Notes My Aged Care Contact centre staff, assessors and service providers can view and add different types of notes about clients in the My Aged Care portals. Assessors can also view and add these notes in the myAssessor app. Reminder: all notes will be subject to Freedom of Information legislation. There are five different types of notes, listed in the table below. Note type Description Examples Client story A summary of the client’s current circumstances. Assessors, service providers and clients can view these notes. Client has just been discharged from hospital and needs services. Lives with husband and has early onset dementia. Sensitive notes Information of a sensitive nature about the client that needs to be available for assessment or provision of some services. This note will not be displayed to service providers or clients on system. Client is HIV positive. Client has abusive relationship with son. Preference Client’s stated service provision preferences. Assessors can view these notes. Client would prefer a Catholic provider. Client is affiliated with Croatian community. Observations Observations from service provider and/or assessors’ interactions with the client. Assessors and service providers can view these notes. There is a dog on the property. The client seems more upbeat than she did during my last visit. Other Additional information about the client. Assessors, service providers and clients can view these notes. The client has planned respite on xx/xx/xxxx.
qt_5_-_adding_and_viewing_client_notes.docx