I ask you for a little more information? • STAGE 5 Summarising – Focus and summarise key issues • Include the strengths / skills and motivators you have noticed • Play back what actions they and you have decided to take • next’ should include agreed timescales if appropriate • ‘What Leave the door open for them to come back if things don’t work out. • Create an empowering summary for people it will often give somebody the belief they can start to take – control and make a difference even if it’s a small step along a much longer journey. – SECTION 03 PRESENTATION
• I ask you for a little more information? STAGE 5 – Summarising • Focus and summarise key issues • Include the strengths / skills and motivators you have noticed • Play back what actions they and you have decided to take • ‘What next’ should include agreed timescales if appropriate • Leave the door open for them to come back if things don’t work out. Create an empowering summary for people – it will often give somebody the belief they can start to take control and make a difference – even if it’s a small step along a much longer journey. SECTION 03 PRESENTATION
Resource-pack-for-managers-Better-Conversations-in-Information-Advice-and-Assistance-Services.docx