City users and to support the establish a set strategy. of training tools and methods for on-going training delivery. Develop an Organizational Organizational Change Change Management Management Strategy: The Strategy: The vendor shall vendor shall develop a develop a written report of recommended the Organizational recommended Change Organizational Management Change Strategy (OCM) Management for Phase 2. The Strategy for Strategy shall Phase 2. The address the report will required include a business description of process the division of reengineering to labor between implement the the Project and new business the City processes at departments both the City with respect to and business process departmental re-design and level. the approach, Organizational tools and Change methodology Management required to shall also execute and include manage departmental departmental readiness plans readiness. and activities. The City understands that an OCM strategy should address at least
City users and to establish a set of training tools and methods for on-going training delivery. support the strategy. Develop an Organizational Change Management Strategy: The vendor shall develop a recommended Organizational Change Management Strategy (OCM) for Phase 2. The Strategy shall address the required business process reengineering to implement the new business processes at both the City and departmental level. Organizational Change Management shall also include departmental readiness plans and activities. The City understands that an OCM strategy should address at least Organizational Change Management Strategy: The vendor shall develop a written report of the recommended Organizational Change Management Strategy for Phase 2. The report will include a description of the division of labor between the Project and the City departments with respect to business process re-design and the approach, tools and methodology required to execute and manage departmental readiness.
RFPFAS3165.docx