satisfaction Empowerment promotes independence, autonomy and other ideas related to – people taking control of their own lives. Framework a structure to hold together or support something; an underlying set of – ideas, principles, agreements and indeed rules that provide the basis and outline for something (in this and to be continuously case ‘quality’ ‘empowerment’) intended developed and improved over time. Quality meeting or expectations and consistently delivering – exceeding individual’s on what you promise. Expectations will vary depending on whether the individual is (customers, families and stakeholders) or (staff/services). Quality assurance the activity of providing evidence needed to establish that – activities that are being performed effectively. Quality management the activities of the overall management function that – determine the quality policy, objectives and responsibilities; and implement them through quality planning, quality control, quality assurance and quality improvement within the quality system.
satisfaction Empowerment – promotes independence, autonomy and other ideas related to people taking control of their own lives. Framework – a structure to hold together or support something; an underlying set of ideas, principles, agreements and indeed rules that provide the basis and outline for something (in this case ‘quality’ and ‘empowerment’) intended to be continuously developed and improved over time. Quality – meeting or exceeding individual’s expectations and consistently delivering on what you promise. Expectations will vary depending on whether the individual is (customers, families and stakeholders) or (staff/services). Quality assurance – the activity of providing evidence needed to establish that activities that are being performed effectively. Quality management – the activities of the overall management function that determine the quality policy, objectives and responsibilities; and implement them through quality planning, quality control, quality assurance and quality improvement within the quality system.
Quality-and-Empowermnet-Framework-20141021.docx