ONE-STOP OPERATOR MONITORING TOOL Purpose: Role of the One-Stop operator codified at WIOA Title 1, Section 121 (d); Title 20, Code of Federal Regulations, Part 678.620 Effectiveness Technical Meeting Identifier Objective Progress Assistance Comments Expectation Required Yes No Current Future Yes No Is meaningful access Primary focus on the customer and not evident in the on program/funding stream comprehensive center for all required Interaction of all partner organizations programs provided by to work creatively across system partners, and for program/funding stream core partners in Has center staff been cross-trained to additional centers to communicate availability of all Title ensure the effectiveness services of the One-Stop system Is cross-training and guidance on-going Evidence of efficient customer flow How is access provided (e.g., Comments: streamline service delivery; pool funding resources; use of technology; flex space usage)
ONE-STOP OPERATOR MONITORING TOOL Purpose: Role of the One-Stop operator codified at WIOA Title 1, Section 121 (d); Title 20, Code of Federal Regulations, Part 678.620 Effectiveness Identifier Objective Meeting Expectation Progress Technical Assistance Required Comments Yes No Current Future Yes No Is meaningful access evident in the comprehensive center for all required programs provided by system partners, and for core partners in additional centers to ensure the effectiveness of the One-Stop system Primary focus on the customer and not on program/funding stream Interaction of all partner organizations to work creatively across program/funding stream Has center staff been cross-trained to communicate availability of all Title services Is cross-training and guidance on-going Evidence of efficient customer flow How is access provided (e.g., streamline service delivery; pool funding resources; use of technology; flex space usage) Comments:
PY-17-Operator-Monitoring-Tool-Official.docx