Rider Etiquette Ride in Kane is a public transportation service. A rider may be riding with other individuals at any given time if origin and/or destination locations are within reasonable distances. This means other stops may be scheduled during transit to the Rider’s destination. Riders are expected to maintain appropriate behavior during transit. If, at any time, the driver feels a rider is unsafe to transport, they may stop and call 911. The providers of the transportation and the sponsors reserve the right to revoke registration to the Ride in Kane program at any time. Ride in Kane is a shared public paratransit service for eligible seniors, people with disabilities, and Important Phone Numbers those with low income who qualify for the service. A Ride in Kane Information Line: 888-480-8549 rider may be riding with other individuals at any Schedule, check status, given time. Other stops may be scheduled during or to cancel a ride: 866-727-6842 transit to a rider’s destination. The trip length and Pace Stranded Line: 800-606-1282 time may be longer than direct travel based upon Pace Quality Assurance/ routing. Customer Complaints: 847-364-7223 www.rideinkane.org Ride In Kane Adheres to VI of the Civil Rights Act of 1964 The Ride in Kane service operates without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been affected by any discriminatory practice under Title VI may file a complaint with their sponsoring agency or the Association for Independent Development (AID), the program administrator. 1. Register -In order to participate in Ride in Kane, you must be a registered rider. Riders are registered via local sponsors. For a guide in Spanish, contact the Ride in Kane Information Line at 888-480-8549 To find out if you are eligible to use the service either contact the Ride in Kane Information Line at 888-480-8549 or visit the program website at .
Rider Etiquette Ride in Kane is a public transportation service. A rider may be riding with other individuals at any given time if origin and/or destination locations are within reasonable distances. This means other stops may be scheduled during transit to the Rider’s destination. Riders are expected to maintain appropriate behavior during transit. If, at any time, the driver feels a rider is unsafe to transport, they may stop and call 911. The providers of the transportation and the sponsors reserve the right to revoke registration to the Ride in Kane program at any time. Important Phone Numbers Ride in Kane Information Line: 888-480-8549 Schedule, check status, or to cancel a ride: 866-727-6842 Pace Stranded Line: 800-606-1282 Pace Quality Assurance/ Customer Complaints: 847-364-7223 www.rideinkane.org Ride In Kane Adheres to VI of the Civil Rights Act of 1964 The Ride in Kane service operates without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been affected by any discriminatory practice under Title VI may file a complaint with their sponsoring agency or the Association for Independent Development (AID), the program administrator. For a guide in Spanish, contact the Ride in Kane Information Line at 888-480-8549 Ride in Kane is a shared public paratransit service for eligible seniors, people with disabilities, and those with low income who qualify for the service. A rider may be riding with other individuals at any given time. Other stops may be scheduled during transit to a rider’s destination. The trip length and time may be longer than direct travel based upon routing. 1. Register -In order to participate in Ride in Kane, you must be a registered rider. Riders are registered via local sponsors. To find out if you are eligible to use the service either contact the Ride in Kane Information Line at 888-480-8549 or visit the program website at .
Ride%20in%20Kane%20Booklet%20(10-1-2018).docx