Productive PPI activity Work with a 1. Understand the Notes to reflect all The practice group of demographics of the activities. (Many practices who patients to practice have had develop a mutual 2. Identify potential End of year ‘Outstanding’ rather than understanding of groups to work with ‘Good’ demonstrate exceptional both their needs 3. Elect ways of PPI activity and this is a and what the this group way of pursuing that can offer to appropriate to their goal) improve the circumstances experience. 4. Ask them the is it like to ‘What use this and surgery’ all the elements (template provided) 5. Summarise the findings and discussion. 6. Create a realistic set of actions in with the group.
Productive PPI activity (Many practices who have had ‘Outstanding’ rather than ‘Good’ demonstrate exceptional PPI activity and this is a way of pursuing that goal) Work with a group of patients to develop a mutual understanding of both their needs and what the can offer to improve the experience. 1. Understand the demographics of the practice 2. Identify potential groups to work with 3. Elect ways of this group appropriate to their circumstances 4. Ask them the ‘What is it like to use this surgery’ and all the elements (template provided) 5. Summarise the findings and discussion. 6. Create a realistic set of actions in with the group. Notes to reflect all activities. End of year The practice
ppi%20draft%20summary%20template%20draft%202017.docx