Brief Account Profile Screen Once a debt has been rejected, the Cross-Servicing referred information is deleted from the debt. The following information will display below the header on the screen: Brief Account Profile with the Reject Date, Reject Code, Source, (Source Codes: A=AITC; D=DMC; “CS Rejects” T=Treasury), and Reject Reason(s). Figure 13: Brief Account Profile Debt Rejected by Cross-Servicing – Full Account Profile Screen From the Full Account Profile screen, a user is able to identify which bills on a account debtor’s have been rejected by Cross-Servicing by the same displays as the screen Brief Account Profile (refer to the previous section). The indicator is removed from the bill. “x” Bill Profile On the Bill Profile (BP) screen, the reject information displays on Page 2 after the Collection on the bill (Figure 14). Follow up Data Figure 14: Bill Profile (BP) Debt Rejected by Cross-Servicing – Profile of Accounts Receivable On the Profile of Accounts Receivable screen, the reject information displays below the header. Figure 15: Profile of Accounts Receivable Debt Rejected by Cross-Servicing – (This page left intentionally blank for two-sided printing / copying.) Cross-Servicing Options There are a number of VistA options that users can utilize related to Cross-Servicing activities, including seven reports, the ability to recall a bill or debtor and to place a stop on a bill. Each option is listed below. All of the options are accessed from the Cross-Servicing Menu [RCTCSP MENU]. For each option, detailed VistA steps are provided in this section. Bill Recall/Reactivate TCSP Referral [RCTCSP RECALLB]: Recall a bill from being referred to Cross-Servicing or reactivate a bill (remove the recall flag) that has been recalled (before the Recall Batch Job runs). Cross-Servicing Bill Report [RCTCSP BILL REPORT]: For a selected debtor, all bills that have been referred to Cross-Servicing, and the date that each bill was referred.
Brief Account Profile Screen Once a debt has been rejected, the Cross-Servicing referred information is deleted from the debt. The following information will display below the header on the Brief Account Profile screen: “CS Rejects” with the Reject Date, Reject Code, Source, (Source Codes: A=AITC; D=DMC; T=Treasury), and Reject Reason(s). Figure 13: Brief Account Profile – Debt Rejected by Cross-Servicing Full Account Profile Screen From the Full Account Profile screen, a user is able to identify which bills on a debtor’s account have been rejected by Cross-Servicing by the same displays as the Brief Account Profile screen (refer to the previous section). The “x” indicator is removed from the bill. Bill Profile On the Bill Profile (BP) screen, the reject information displays on Page 2 after the Collection Follow up Data on the bill (Figure 14). Figure 14: Bill Profile (BP) – Debt Rejected by Cross-Servicing Profile of Accounts Receivable On the Profile of Accounts Receivable screen, the reject information displays below the header. Figure 15: Profile of Accounts Receivable – Debt Rejected by Cross-Servicing (This page left intentionally blank for two-sided printing / copying.) Cross-Servicing Options There are a number of VistA options that users can utilize related to Cross-Servicing activities, including seven reports, the ability to recall a bill or debtor and to place a stop on a bill. Each option is listed below. All of the options are accessed from the Cross-Servicing Menu [RCTCSP MENU]. For each option, detailed VistA steps are provided in this section. Bill Recall/Reactivate TCSP Referral [RCTCSP RECALLB]: Recall a bill from being referred to Cross-Servicing or reactivate a bill (remove the recall flag) that has been recalled (before the Recall Batch Job runs). Cross-Servicing Bill Report [RCTCSP BILL REPORT]: For a selected debtor, all bills that have been referred to Cross-Servicing, and the date that each bill was referred.
prca_4_5_p340_ar_cs_um.docx