30 Institutional Substantive NA CRM Change Authorization Request to use schools sports 31 NA CRM facilities and theaters 32 Permission for study materials NA CRM entry 33 Stationary Requests Internal Portal CRM Car Request 34 Internal Portal CRM 35 Business Card Requests Internal Portal CRM 36 HR - Internal Portal CRM Communication & Media 37 Internal Portal CRM Services Request 38 Training Request Internal Portal CRM 39 Request for Furniture Internal Portal CRM Request for repair of certain Internal Portal CRM 40 Furniture 41 Report Facility’s related Internal Portal CRM Accident 42 Maintenance request Internal Portal CRM 43 Request to Authorize Food Public Portal CRM Import to Schools 44 Request for Study Leave Internal Portal CRM – inside UAE Detailed description of each service form and workflow will be provided during analysis phase. Intranet Portal is based on Microsoft SharePoint 2013. For the Public portal interface, service provider should be able to create a native .Net forms that can be hosted in the website regardless of the technology used to host public portal. Requested Interfaces must comply with the target interface look and feel, unless indicated otherwise by ADEC.
30 Institutional Substantive Change Authorization NA CRM 31 Request to use schools sports facilities and theaters NA CRM 32 Permission for study materials entry NA CRM 33 Stationary Requests Internal Portal CRM 34 Car Request Internal Portal CRM 35 Business Card Requests Internal Portal CRM 36 HR - Internal Portal CRM 37 Communication & Media Services Request Internal Portal CRM 38 Training Request Internal Portal CRM 39 Request for Furniture Internal Portal CRM 40 Request for repair of certain Furniture Internal Portal CRM 41 Report Facility’s related Accident Internal Portal CRM 42 Maintenance request Internal Portal CRM 43 Request to Authorize Food Import to Schools Public Portal CRM 44 Request for Study Leave – inside UAE Internal Portal CRM Detailed description of each service form and workflow will be provided during analysis phase. Intranet Portal is based on Microsoft SharePoint 2013. For the Public portal interface, service provider should be able to create a native .Net forms that can be hosted in the website regardless of the technology used to host public portal. Requested Interfaces must comply with the target interface look and feel, unless indicated otherwise by ADEC.
RfP%20No%20%20ADEC-2017-1453_Phase%20II%20%20for%20the%20Customer%20Relation%20Mgmt%20System%20(.docx