and people are really hands-on.” …fantastic Tommy Forsgren voice over: think they would like to see this on the market already today.” “I [Video footage] Close up of hydrogen pump being removed from its dispenser unit, followed by a close up of a hand holding it. Zoom out to show Tommy Forsgren standing chatting with an attendee who is holding the pump [Launch attendee #1]: easy to use.” “It's A second attendee turns around to camera, she is holding the pump in her hand [Launch attendee #2]: good in the hand.” “Feels Claire Sayles voice over: 'A superior customer experience is really important in creating that demand, in creating a seamless process... [Video footage] Close up of the hydrogen fuel pump nozzle being inserted into the vehicle fuel flap. This is then viewed from a different angle with launch attendee #2’s arm visible. The camera pans up to show here face; she is smiling. The hydrogen dispenser screen displays the message together with ‘Fueling’ the amount of fuel dispensed and its cost. Beneath is a round blue STOP icon. The small display on the pump dispenser shows 37%. A thumb is seen pressing the button below the display, and the message finished!’ displays. ‘Fueling [Launch attendee #1]:“I like the display!” Tommy Forsgren stands by the unit and demonstrates to a male attendee Claire Sayles over...and hopefully growing the numbers of hydrogen cars and hydrogen drivers on the road in the future.' Tithima Supavanichyanont voice over: want people to feel like they are doing… “We [Interview Tithima Supavanichyanont in presentation area] part when they buy a hydrogen car, when they're using renewable… …their Tithima Supavanichyanont voice over: instead, they're doing something for the …energy environment as well. [Video footage] Launch attendee #2 is seen in close up as she holds the dispenser. Launch attendee #2: looks good.” “It
…fantastic and people are really hands-on.” Tommy Forsgren voice over: “I think they would like to see this on the market already today.” [Video footage] Close up of hydrogen pump being removed from its dispenser unit, followed by a close up of a hand holding it. Zoom out to show Tommy Forsgren standing chatting with an attendee who is holding the pump [Launch attendee #1]: “It's easy to use.” A second attendee turns around to camera, she is holding the pump in her hand [Launch attendee #2]: “Feels good in the hand.” Claire Sayles voice over: 'A superior customer experience is really important in creating that demand, in creating a seamless process... [Video footage] Close up of the hydrogen fuel pump nozzle being inserted into the vehicle fuel flap. This is then viewed from a different angle with launch attendee #2’s arm visible. The camera pans up to show here face; she is smiling. The hydrogen dispenser screen displays the message ‘Fueling’ together with the amount of fuel dispensed and its cost. Beneath is a round blue STOP icon. The small display on the pump dispenser shows 37%. A thumb is seen pressing the button below the display, and the message ‘Fueling finished!’ displays. [Launch attendee #1]:“I like the display!” Tommy Forsgren stands by the unit and demonstrates to a male attendee Claire Sayles over...and hopefully growing the numbers of hydrogen cars and hydrogen drivers on the road in the future.' Tithima Supavanichyanont voice over: “We want people to feel like they are doing… [Interview Tithima Supavanichyanont in presentation area] …their part when they buy a hydrogen car, when they're using renewable… Tithima Supavanichyanont voice over: …energy instead, they're doing something for the environment as well. [Video footage] Launch attendee #2 is seen in close up as she holds the dispenser. Launch attendee #2: “It looks good.”
refuelling-innovation-transcript.docx