Section 5 two yes/no questions about whether the participant was aware of, and or currently used the electronic timesheet feature. There was also a question that asked for any benefits that have come from utilizing e-timesheet. Sections 6 and 7 were open-ended questions asking for feedback on the enrollment process, choice for point of contact and also what participants found to be the best and hardest part of PDP. In addition, any suggestions for program improvement were welcomed. Satisfaction Survey Analysis Section 1: All but one of the 69 respondents completed each question in section 1, in which they left half blank. Section 1 is split up into three subsections below; the first subsection are questions relating to self-direction, the second subsection relates to participant’s satisfaction with their DDS Support Broker, and the third subsection pertains to participant’s satisfaction with PPL. Participant-Direction Answer Options Agree Somewhat Neutral Somewhat Disagree N/A Response Agree Disagree Count 1. Participant-direction is 54 6 3 0 0 6 69 helping me meet my 78.26% 8.70% 4.35% 8.70% 2. I prefer hiring my own 53 3 0 0 6 7 69 employees to getting 76.81% 4.35% 8.70% 10.14% care from an agency. 3. I am satisfied with the 53 7 2 0 1 6 69 ability to choose who I 76.81% 10.14% 2.90% 1.45% 8.70% want as my support person/staff. 4. I would recommend 55 5 6 0 0 3 69 this program to a friend 79.71% 7.25% 8.70% 4.35% or family member. 5. I have easy access to 38 10 10 3 3 5 69 PPL staff when I have 55.07% 14.49% 14.49% 4.35% 4.35% 7.25% budget questions or problems. 6. I find the 40 15 5 4 1 4 69 administrative 57.97% 21.74% 7.25% 5.80% 1.45% 5.80% responsibilities that are required related to Participant- Direction are manageable. 7. Participant -Directed 53 6 7 0 1 2 69 Services increases my 76.81% 8.70% 10.14% 1.45% 2.90% ability to create and receive services that work for me and meet my needs.
Section 5 two yes/no questions about whether the participant was aware of, and or currently used the electronic timesheet feature. There was also a question that asked for any benefits that have come from utilizing e-timesheet. Sections 6 and 7 were open-ended questions asking for feedback on the enrollment process, choice for point of contact and also what participants found to be the best and hardest part of PDP. In addition, any suggestions for program improvement were welcomed. Satisfaction Survey Analysis Section 1: All but one of the 69 respondents completed each question in section 1, in which they left half blank. Section 1 is split up into three subsections below; the first subsection are questions relating to self-direction, the second subsection relates to participant’s satisfaction with their DDS Support Broker, and the third subsection pertains to participant’s satisfaction with PPL. Participant-Direction Answer Options Agree Somewhat Agree Neutral Somewhat Disagree Disagree N/A Response Count 1. Participant-direction is helping me meet my 54 78.26% 6 8.70% 3 4.35% 0 0 6 8.70% 69 2. I prefer hiring my own employees to getting care from an agency. 53 76.81% 3 4.35% 0 0 6 8.70% 7 10.14% 69 3. I am satisfied with the ability to choose who I want as my support person/staff. 53 76.81% 7 10.14% 2 2.90% 0 1 1.45% 6 8.70% 69 4. I would recommend this program to a friend or family member. 55 79.71% 5 7.25% 6 8.70% 0 0 3 4.35% 69 5. I have easy access to PPL staff when I have budget questions or problems. 38 55.07% 10 14.49% 10 14.49% 3 4.35% 3 4.35% 5 7.25% 69 6. I find the administrative responsibilities that are required related to Participant- Direction are manageable. 40 57.97% 15 21.74% 5 7.25% 4 5.80% 1 1.45% 4 5.80% 69 7. Participant -Directed Services increases my ability to create and receive services that work for me and meet my needs. 53 76.81% 6 8.70% 7 10.14% 0 1 1.45% 2 2.90% 69
real-lives-report-sept2016.docx