Overall Problem: Manager and Employee Disconnect (15) (79%) Sub-problems: Hierarchy (3) (16%) Incongruent goals (9) (37%) Information not shared (5) (27%) Positive comments recognizing transition being tough (2) (10%) Appendix E: K.I.S.S. Chart for CEO KNOW INFER SO WHAT TO DO SO WHAT NOT TO DO -new to the job -she built a -demonstrate credibility -don’t make drastic hasn’t (only 6 months) rapport with the -realize changes unless needed change’s effect employees on employees -don’t everyone assume -MBWA understands change -lack of communication -she has seen -problems are not -present rollout schedule -ignore needs receivers’ other Pulse new to her -focus on -blame receivers receivers’ Reports needs
Overall Problem: Manager and Employee Disconnect (15) (79%) Sub-problems: Hierarchy (3) (16%) Incongruent goals (9) (37%) Information not shared (5) (27%) Positive comments recognizing transition being tough (2) (10%) Appendix E: K.I.S.S. Chart for CEO KNOW INFER SO WHAT TO DO SO WHAT NOT TO DO -new to the job (only 6 months) -she hasn’t built a rapport with the employees -demonstrate credibility -realize change’s effect on employees -MBWA -don’t make drastic changes unless needed -don’t assume everyone understands change -lack of communication -she has seen other Pulse Reports -problems are not new to her -present rollout schedule -focus on receivers’ needs -ignore receivers’ needs -blame receivers
Pulse%20Report%20Paper.docx