Select 'Deactivate outlet' to confirm that you wish to deactivate the outlet. The outlet is now inactive, does not display on the relevant service finder or receive referrals, and it displays as in the provider portal. ‘Inactive’ An outlet cannot be made inactive if there are accepted and commenced services. How do I remove an outlet from the provider portal? To remove an outlet from the provider portal, it must be in the status of ‘Inactive’. Navigate to the details from the page for the ‘View Outlet’ ‘Outlet administration’ inactive outlet you wish to remove, and select “Remove outlet”. Select to confirm you wish to remove the outlet. ‘Remove outlet’ The outlet will - no longer display in the provider portal. If you want to create an outlet with the same name as the one you removed, you will need to call the My Aged Care service provider and assessor helpline on 1800 836 799. How do I maintain availability of services and waitlists for that service? You can maintain information about the availability of service items via the provider portal. Navigate to the details from the page for the outlet ‘View Outlet’ ‘Outlet administration’ that you want to edit service availability and waitlist information and click on ‘View service items’. Select the relevant service/waitlist availability status (yes / no The waitlist functionality is explained in the . Service and waitlist availability information will be displayed on the service finder via the My Aged Care website. When you change availability information, it can take approximately an hour to display the updated information on the service finders.
Select 'Deactivate outlet' to confirm that you wish to deactivate the outlet. The outlet is now inactive, does not display on the relevant service finder or receive referrals, and it displays as ‘Inactive’ in the provider portal. An outlet cannot be made inactive if there are accepted and commenced services. How do I remove an outlet from the provider portal? To remove an outlet from the provider portal, it must be in the status of ‘Inactive’. Navigate to the ‘View Outlet’ details from the ‘Outlet administration’ page for the inactive outlet you wish to remove, and select “Remove outlet”. Select ‘Remove outlet’ to confirm you wish to remove the outlet. The outlet will - no longer display in the provider portal. If you want to create an outlet with the same name as the one you removed, you will need to call the My Aged Care service provider and assessor helpline on 1800 836 799. How do I maintain availability of services and waitlists for that service? You can maintain information about the availability of service items via the provider portal. Navigate to the ‘View Outlet’ details from the ‘Outlet administration’ page for the outlet that you want to edit service availability and waitlist information and click on ‘View service items’. Select the relevant service/waitlist availability status (yes / no The waitlist functionality is explained in the . Service and waitlist availability information will be displayed on the service finder via the My Aged Care website. When you change availability information, it can take approximately an hour to display the updated information on the service finders.
qrg_-_create_service_delivery_outlets_and_add_service_information.docx