3.1 Review evidence of effectiveness of Triage Car, and Improve January Police/NHFT Maintain and improve reductions in use of custody for NHS agree business case for future investment, including 2015 Place of Safety, and improved triage of Place of Safety emergency the voice of service users, and implement model as cases response to agreed Triage Car now embedded. Data available for MH crisis reductions of 136 in police custody. This is due to be expanded with daytime control room cover. 3. 3 Review 24/7 crisis model, particularly in regard to out of Improve Dec 2015 CCG Mental There is clear understanding across partners regarding NHS hours cover, and the links to support for suicide related Health existing crisis services and how they are connected (e.g. emergency harm, and recommend improvements Commissioning British Transport Police Suicide Line, The Samaritans); and response to service users are linked to the right service and the right MH crisis time All mental health crisis services to be linked to 111. Directory of services to be developed as part of 111 procurement. Workshop to be held in early 2016 hosted by CCG to look at crisis care. Discussions in place to update algorithms for 111 and to have local MH response 3.3a Within the review of the crisis model, ensure that the Improve Jan 2016 NHFT There is timely support for people in their own homes NHS CRHTT service delivers the home treatment element Awaiting final CORE fidelity Score to demonstrate emergency effectively compliance Core fidelity has shown compliance response to NHFT have developed and transformed model to allow MH crisis the clarity between assessment and home treatment function so that home treatment can be protected and grown. 3.3b Within the review of the crisis incorporate the March NHFT Reduced length of stay in hospital for people with Improve NHS evaluation of the CRHTT pilot to support Personality 2016 personality disorder Learning from Pilot project emergency Disordered patients with care to avert crises incorporated into Structured Clinical Management response to approach - Complete MH crisis
3.1 Review evidence of effectiveness of Triage Car, and agree business case for future investment, including the voice of service users, and implement model as agreed Improve NHS emergency response to MH crisis January 2015 Police/NHFT Maintain and improve reductions in use of custody for Place of Safety, and improved triage of Place of Safety cases Triage Car now embedded. Data available for reductions of 136 in police custody. This is due to be expanded with daytime control room cover. 3. 3 Review 24/7 crisis model, particularly in regard to out of hours cover, and the links to support for suicide related harm, and recommend improvements Improve NHS emergency response to MH crisis Dec 2015 CCG Mental Health Commissioning There is clear understanding across partners regarding existing crisis services and how they are connected (e.g. British Transport Police Suicide Line, The Samaritans); and service users are linked to the right service and the right time All mental health crisis services to be linked to 111. Directory of services to be developed as part of 111 procurement. Workshop to be held in early 2016 hosted by CCG to look at crisis care. Discussions in place to update algorithms for 111 and to have local MH response 3.3a Within the review of the crisis model, ensure that the CRHTT service delivers the home treatment element effectively Improve NHS emergency response to MH crisis Jan 2016 NHFT There is timely support for people in their own homes Awaiting final CORE fidelity Score to demonstrate compliance Core fidelity has shown compliance NHFT have developed and transformed model to allow the clarity between assessment and home treatment function so that home treatment can be protected and grown. 3.3b Within the review of the crisis incorporate the evaluation of the CRHTT pilot to support Personality Disordered patients with care to avert crises Improve NHS emergency response to MH crisis March 2016 NHFT Reduced length of stay in hospital for people with personality disorder Learning from Pilot project incorporated into Structured Clinical Management approach - Complete
Revised-Crisis-care-concordat-plan-1-10-16.docx