Intern: I confirmed it for today, but She looked nervous. I want to She is mandated to work with us, so I didn’t can come back tomorrow to meet leave but also felt pushy. think you handled it well. You tried this time to not to be put off, and succeeded. You him. Why don’t we use talk? Can I come in? are respectful and that matters. Client: OK Your approach of persistence and establishing a respectful tone seemed to work. Intern: I am here because the person I tried to clarify purpose but I think it that did the investigation said you made her defensive. needed support. Client: I My boyfriend has a She crossed her arms in front of her Support is a good think, but only feels don’t. car and helps with everything. I want chest, and looked closed down. that way when you want it, and you to be left alone. My kids have I thought offering support was a good feel you are asking for it. Try everything they need. Even Ipads. thing! is different ways. For example “It good to hear that you have support. Can I let you know what DCF can sometimes offer?” Intern: They must be happy with I felt that Ipads are not needed, but Engagement and ethics that require Be careful not to be overly confident those! to be critical. non-judgmental attitude. about resources such as camp. It didn’t want Maybe I can help with camp? makes you feel better, but there is criteria, etc. Yes, good to be aware of your own values with material things, as different than her pride in being able to see that she can provide what she perceives other children as having. Client: That would be good. They have to leave the city though do don’t they, and go to the woods?” No, there are camps in the This felt better to me and more like a city. Don’t you like the woods? conversation. I felt less nervous. No, I hate mosquitos. (she laughed). I felt sad that she is afraid of the Tried to be open, and use listening Be careful of your values and her country and stuck in her housing and humor. experience. What does she see as project. I love the woods and find it relaxing? Her housing may offer a relaxing. sense of comfort and familiarity. Explore and learn as you go. Intern: Have you always lived in Good. It opens the door to her
Intern: I confirmed it for today, but can come back tomorrow to meet him. Why don’t we use this time to talk? Can I come in? She looked nervous. I didn’t want to leave but also felt pushy. She is mandated to work with us, so I think you handled it well. You tried not to be put off, and succeeded. You are respectful and that matters. Client: OK Your approach of persistence and establishing a respectful tone seemed to work. Intern: I am here because the person that did the investigation said you needed support. I tried to clarify purpose but I think it made her defensive. Client: I don’t. My boyfriend has a car and helps with everything. I want to be left alone. My kids have everything they need. Even Ipads. She crossed her arms in front of her chest, and looked closed down. I thought offering support was a good thing! Support is a good think, but only feels that way when you want it, and you feel you are asking for it. Try different ways. For example “It is good to hear that you have support. Can I let you know what DCF can sometimes offer?” Intern: They must be happy with those! Maybe I can help with camp? I felt that Ipads are not needed, but didn’t want to be critical. Engagement and ethics that require non-judgmental attitude. Be careful not to be overly confident about resources such as camp. It makes you feel better, but there is criteria, etc. Yes, good to be aware of your own values with material things, as different than her pride in being able to see that she can provide what she perceives other children as having. Client: That would be good. They don’t have to leave the city though do they, and go to the woods?” No, there are camps in the city. Don’t you like the woods? This felt better to me and more like a conversation. I felt less nervous. No, I hate mosquitos. (she laughed). I felt sad that she is afraid of the country and stuck in her housing project. I love the woods and find it relaxing. Tried to be open, and use listening and humor. Be careful of your values and her experience. What does she see as relaxing? Her housing may offer a sense of comfort and familiarity. Explore and learn as you go. Intern: Have you always lived in Good. It opens the door to her
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