6.1 Entering data into the Scorecard Tool without the Evidence not submitted, conflicts not stated Minor: Warning letter, Customer signature on the Privacy consent in the – rare, first time, existence of conflict but non-compliance points Information Statement not stated – rare, first time 6.2 Entering data into the Scorecard Tool without the Existence of conflict, repeat occurrence (1) Minor to moderate: Customer signature on the Privacy consent in the Warning letter, Information Statement points 6.3 Entering data into the Scorecard Tool without the Repeat occurrence (2+) Serious: suspension, Customer signature on the Privacy consent in the termination, Information Statement points 7.1 Employing any high-pressure sales tactics including any Rare, first time Minor: Warning letter intended to induce Customers to sign a sales agreement for the purchase of goods or services aimed to increase the energy performance of the household 7.2 Employing any high-pressure sales tactics including any Repeat occurrence (1) Minor to moderate: intended to induce Customers to sign a sales agreement for Warning letter, the purchase of goods or services aimed to increase the points energy performance of the household 7.3 Employing any high-pressure sales tactics including any Repeat occurrence (2+) Serious: Suspension, intended to induce Customers to sign a sales agreement for termination, the purchase of goods or services aimed to increase the points energy performance of the household
6.1 Entering data into the Scorecard Tool without the Customer signature on the Privacy consent in the Information Statement Evidence not submitted, conflicts not stated – rare, first time, existence of conflict but not stated – rare, first time Minor: Warning letter, non-compliance points 6.2 Entering data into the Scorecard Tool without the Customer signature on the Privacy consent in the Information Statement Existence of conflict, repeat occurrence (1) Minor to moderate: Warning letter, points 6.3 Entering data into the Scorecard Tool without the Customer signature on the Privacy consent in the Information Statement Repeat occurrence (2+) Serious: suspension, termination, points 7.1 Employing any high-pressure sales tactics including any intended to induce Customers to sign a sales agreement for the purchase of goods or services aimed to increase the energy performance of the household Rare, first time Minor: Warning letter 7.2 Employing any high-pressure sales tactics including any intended to induce Customers to sign a sales agreement for the purchase of goods or services aimed to increase the energy performance of the household Repeat occurrence (1) Minor to moderate: Warning letter, points 7.3 Employing any high-pressure sales tactics including any intended to induce Customers to sign a sales agreement for the purchase of goods or services aimed to increase the energy performance of the household Repeat occurrence (2+) Serious: Suspension, termination, points
Proposed-Scorecard-noncompliance_v2.docx