Pulse Gym induction Par Paper copy Secure Par q relevant health Yes Paper form – 18 Q forms monitors permanent after 1 disposal information is transferred Electronic plus 2 – – the health and month. to the customer booking customer’s suitability of a account. The customer is system customer to take contacted one month after part in physical the induction to monitor activity and set their satisfaction levels. goals. Pulse Personal Training Last action on file Secure Once training has finished Yes Electronic kept on – 19 and Programmes. plus 2 years or on disposal the information is no the t-drive in a word Individual plans immediate longer relevant after 2 document for clients kept by request from the years. Manual copy – the client. issued to the clients’ instructor. customer to use in the gym Pulse Healthy lifestyles End of case + 6 Review and Information is kept for Yes Paper forms 20 exercise on months. destroy statistical analysis during Spreadsheet of prescription the 6 month period. Once data only (no (prescription and transferred to the personal health screening spreadsheet at the end of information is on each quarter the forms) the spreadsheet) customer information is no longer needed.
Pulse 18 Gym induction Par Q forms – monitors the health and suitability of a customer to take part in physical activity and set their goals. Paper copy – permanent after 1 month. Secure disposal Par q relevant health information is transferred to the customer’s account. The customer is contacted one month after the induction to monitor satisfaction levels. Paper form Electronic – plus 2 customer booking system Yes Pulse 19 Personal Training and Programmes. Individual plans for clients kept by the clients’ instructor. Last action on file plus 2 years or on immediate request from the client. Secure disposal Once training has finished the information is no longer relevant after 2 years. Electronic – kept on the t-drive in a word document Manual – copy issued to the customer to use in the gym Yes Pulse 20 Healthy lifestyles exercise on prescription (prescription and health screening forms) End of case + 6 months. Review and destroy Information is kept for statistical analysis during the 6 month period. Once transferred to the spreadsheet at the end of each quarter the customer information is no longer needed. Paper forms Spreadsheet of data only (no personal information is on the spreadsheet) Yes
192-retention-policy-for-section-191-service.docx