Any other duties that fall within the scope of the post as allocated by the line 1% manager following the consultation with the post holder. Internal and external relationships The Operator will be required to communicate effectively with: Staff at all levels within the University up to an including the Senior Management Students of the University both present and past HE Institutions, public organisations and public and private companies Government Departments Special Requirements None PERSON SPECIFICATION How to be Criteria Essential Desirable assessed Educated to GCSE level or Experience working in an Application Qualifications, equivalent. environment that uses best form, knowledge and practice service methodologies. interview & experience Switchboard experience. switchboard test Use of digital switchboard. Knowledge of the University environment. Able to effectively organise Planning and allocated work activities and organising assist in the effective organisation of non-standard and events. Ability to work well with minimum supervison. Problem solving Able to solve a range of problems by and initiative responding to varying circumstances, whilst working within standard procedures. Experience of taking an active Management Application part in a team, improving and teamwork form, efficiency by sharing information interview and knowledge and supporting others as required. Ability to well to change and service improvements.
Any other duties that fall within the scope of the post as allocated by the line manager following the consultation with the post holder. 1% Internal and external relationships The Operator will be required to communicate effectively with: Staff at all levels within the University up to an including the Senior Management Students of the University both present and past HE Institutions, public organisations and public and private companies Government Departments Special Requirements None PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge and experience Educated to GCSE level or equivalent. Switchboard experience. Use of digital switchboard. Experience working in an environment that uses best practice service methodologies. Knowledge of the University environment. Application form, interview & switchboard test Planning and organising Able to effectively organise allocated work activities and assist in the effective organisation of non-standard and events. Ability to work well with minimum supervison. Problem solving and initiative Able to solve a range of problems by responding to varying circumstances, whilst working within standard procedures. Management and teamwork Experience of taking an active part in a team, improving efficiency by sharing information and knowledge and supporting others as required. Ability to well to change and service improvements. Application form, interview
1Switchboard%20Description%20and%20Person%20Specification%20%20May%202017.docx