Meadowglen Primary School’s procedures for addressing concerns and complaints will be: Published on the school’s website; Given to a parent when their child enrols; Printed in the school newsletter. Meadowglen Primary school will: Brief all members of staff (including volunteers) about its procedures to address concerns and complaints. Provide staff with (or provide access to) training and support appropriate to their responsibilities under the procedures. Monitoring the parent complaints policy Meadowglen Primary School will monitor parent concerns and complaints and consider issues raised through the parent complaints process. Meadowglen Primary School Council will regularly review its policy and procedures to effectively address parent concerns and complaints as part of its cyclic policy and procedures review schedule. Ratification and implementation Upon ratification by School Council of this policy, it will be distributed in hard copy, detailed in the newsletter and made available on the school’s website for the whole of school community. Approval date Approved by Next review Pages in total November 2016 School Council November 2019 5+
Meadowglen Primary School’s procedures for addressing concerns and complaints will be: Published on the school’s website; Given to a parent when their child enrols; Printed in the school newsletter. Meadowglen Primary school will: Brief all members of staff (including volunteers) about its procedures to address concerns and complaints. Provide staff with (or provide access to) training and support appropriate to their responsibilities under the procedures. Monitoring the parent complaints policy Meadowglen Primary School will monitor parent concerns and complaints and consider issues raised through the parent complaints process. Meadowglen Primary School Council will regularly review its policy and procedures to effectively address parent concerns and complaints as part of its cyclic policy and procedures review schedule. Ratification and implementation Upon ratification by School Council of this policy, it will be distributed in hard copy, detailed in the newsletter and made available on the school’s website for the whole of school community. Approval date Approved by Next review Pages in total November 2016 School Council November 2019 5+
Raising-concerns-and-complaints.docx