Communication and engagement Build and manage productive and effective relationships and partnerships that engage stakeholders. Importance Current level Require for role of capability developing? Description for the policy Capability elements practitioner Yes/No High High Low Low Medium Medium Build productive working relationships in order to engage in high level negotiation and mediation. Manage conflicts proactively. Seek agreement and mandate from government. Ensure those responsible for program delivery have the opportunity for input to policy options. Articulate, negotiate, mediate and communicate the policy position, policy decisions and agency’s research findings at a range of different forums. Articulate, Direct the use of appropriate communication techniques, products and media in the development and negotiate and implementation of policy. communicate Endorse the preferred policy option and ensures that ministers have timely, relevant and reliable the needs of evidence to inform decision making. stakeholders through Build support for the decision through collaborative and trusting relationships with ministers and other productive decision-makers. relationships Shape an innovative and practical delivery system. Ensure front-line customer considerations are and represented in policy development. partnerships. Communicate with ministers and other key decision-makers using robust rationale, (oral and written). Ensure evidence is clear and identifies/details impacts on the customer and the front-line. Manage the agenda and direction for briefings and meetings. Work across government, including other jurisdictions, to promote the use of robust and authoritative evidence. Comments
Communication and engagement Build and manage productive and effective relationships and partnerships that engage stakeholders. Description for the policy practitioner Capability elements Importance for role Current level of capability Require developing? Low Medium High Low Medium High Yes/No Articulate, negotiate and communicate the needs of stakeholders through productive relationships and partnerships. Build productive working relationships in order to engage in high level negotiation and mediation. Manage conflicts proactively. Seek agreement and mandate from government. Ensure those responsible for program delivery have the opportunity for input to policy options. Articulate, negotiate, mediate and communicate the agency’s policy position, policy decisions and research findings at a range of different forums. Direct the use of appropriate communication techniques, products and media in the development and implementation of policy. Endorse the preferred policy option and ensures that ministers have timely, relevant and reliable evidence to inform decision making. Build support for the decision through collaborative and trusting relationships with ministers and other decision-makers. Shape an innovative and practical delivery system. Ensure front-line customer considerations are represented in policy development. Communicate with ministers and other key decision-makers using robust rationale, (oral and written). Ensure evidence is clear and identifies/details impacts on the customer and the front-line. Manage the agenda and direction for briefings and meetings. Work across government, including other jurisdictions, to promote the use of robust and authoritative evidence. Comments
policy_self_assessment_level_8_and_above_0.docx