Cost Items if you cannot separate User License fees Year 2 Year 3 Year 4 Counts Each Year 1 Total NOTES indicate so in notes, Total Total however include license License pricing for the quantity in Counts column so that the total quantity is 350 Administrative User 20 Technician User 130 Student User 150 Concurrent Licenses 50 350 Total License Fees Professional Service Fees Cost Item Year 2 Year 3 Year 4 Year 1 Total NOTES ( 1 time fees) Total Total Total Indicate in year 1 unless cost to be distributed over 4 years ITSM Implementation Fee SaaS Instantiation Fee Other (explain in notes) Professional Services Fees Training Fees Cost Item Year 2 Year 3 Year 4 Year 1 NOTES ( 1 time fees) Total Total Indicate in year 1 unless cost to be distributed over 4 years Administrator Training Agent Training (explain in notes) Total Training Fees
Cost Items if you cannot separate User License fees indicate so in notes, however include license pricing for the quantity in Counts column so that the total quantity is 350 Counts Each License Year 1 Total Year 2 Total Year 3 Year 4 Total NOTES Administrative User 20 Technician User 130 Student User 150 Concurrent Licenses 50 350 Total License Fees Professional Service Fees Cost Item ( 1 time fees) Indicate in year 1 unless cost to be distributed over 4 years Year 1 Total Year 2 Total Year 3 Total Year 4 Total NOTES ITSM Implementation Fee SaaS Instantiation Fee Other (explain in notes) Professional Services Fees Training Fees Cost Item ( 1 time fees) Indicate in year 1 unless cost to be distributed over 4 years Year 1 Year 2 Year 3 Total Year 4 Total NOTES Administrator Training Agent Training (explain in notes) Total Training Fees
RFP615510_ITSM.docx