To consistently demonstrate the NWAA core values (Professional, Dedicated, Dynamic, Thought Leaders) in all interactions with colleagues, volunteers and supporters. To work and treat staff and stakeholders in accordance with the Charity’s Code of Conduct. PERSON SPECIFICATION Essential Desirable Physical Have the ability to be standing/walking around for most of the day. Experience Experience of managing staff Previously worked on an EPOS teams in the Retail sector. system. Knowledge of Gift Aid Experience of being part of a procedures. Management team in a Charity shop. Knowledge of Health & Safety Budget Management experience. within the Retail sector. Experience of managing volunteers A good standard of numeracy Ability to delegate. Skills and literacy. Ability to problems. Cash handling experience. Ability to make decisions. Communicate effectively across a IT literate. multi-site organisation. Strong organisational skills. Must be target driven in order to meet KPI’s set by the Regional Area Manager. Pro-active team member. Enthusiastic and have the ability to motivate a team. Excellent customer service skills. Ability to train, mentor and coach staff and volunteers. A good understanding of financial management. Consistently demonstrate the NWAA core values (Professional, Dedicated, Dynamic, Thought Leaders). Other Must hold a full clean driving Ability to build and develop a licence (part of the role will successful team. include travel to other NWAA Be a on’ leader. ‘hands sites). Ability to manage time with conflicting priorities. Open, adaptable, honest and reliable. Flexible approach to meet the demands of the Charity. Commitment to the cause of the Charity.
To consistently demonstrate the NWAA core values (Professional, Dedicated, Dynamic, Thought Leaders) in all interactions with colleagues, volunteers and supporters. To work and treat staff and stakeholders in accordance with the Charity’s Code of Conduct. PERSON SPECIFICATION Essential Desirable Physical Have the ability to be standing/walking around for most of the day. Experience Experience of managing staff teams in the Retail sector. Knowledge of Gift Aid procedures. Knowledge of Health & Safety within the Retail sector. Previously worked on an EPOS system. Experience of being part of a Management team in a Charity shop. Budget Management experience. Experience of managing volunteers Skills A good standard of numeracy and literacy. Cash handling experience. Communicate effectively across a multi-site organisation. Strong organisational skills. Must be target driven in order to meet KPI’s set by the Regional Area Manager. Pro-active team member. Enthusiastic and have the ability to motivate a team. Excellent customer service skills. Ability to train, mentor and coach staff and volunteers. A good understanding of financial management. Consistently demonstrate the NWAA core values (Professional, Dedicated, Dynamic, Thought Leaders). Ability to delegate. Ability to problems. Ability to make decisions. IT literate. Other Must hold a full clean driving licence (part of the role will include travel to other NWAA sites). Ability to manage time with conflicting priorities. Open, adaptable, honest and reliable. Flexible approach to meet the demands of the Charity. Commitment to the cause of the Charity. Ability to build and develop a successful team. Be a ‘hands on’ leader.
Retail-Shop-Manager-NEW-JD.docx