monthly select a random sample of users of the health services of health facilities mentioned in this contract provide names and addresses that enable the CBO to trace the user verify if questionnaires are filled in correctly Compile a summary of all CBO reports and present it to the CBO and the RHC during half half-yearly meetings Insert the patients satisfaction score into the quality subsidy Pay a sum of .....LSM per completed questionnaire Article 14 If all questionnaires are correctly filled in and timely submitted, a quality bonus of maximal 20% will be paid to the CBO III Payment modalities Article 15 a. Payment will be done within 25 days after submission of the questionnaires depending on availability of funds b. Payment will be transferred in a bank account of the CBO. IV. Duration Article 16 The present agreement has duration of three months renewable . It will take effect from the first of (date) onwards and will expire on (date) V. Sanctions, suspending or no renewal of the agreement Article 17 The present agreement might be suspended in case of: Fraudulence in completing the questionnaires. In case of suspected fraud, the contract and all payments will be suspended until fraud mitigating measures have been put in place and verified and approved by PPTA. In a first fraud case, 50% of the payment will be withheld. A second fraud cause will lead to termination of the contract. Non-respect of the commitments assigned to each party: The claimant party shall notify the other party of the suspending of the agreement and give in writing an explanation of what reasons led to this suspension VI. Settlement of disputes, disagreements Article 18 Any dispute regarding the interpretation and the execution of the present agreement will be referred to the District Council, and if still cannot be resolved will be filed to the RBF District Steering Committee to decide. Article 16 Both parties are bound to carry out in good faith this agreement Article 17 There will be no provision for indemnification at the end of the agreement Place………………………… date…………
monthly select a random sample of users of the health services of health facilities mentioned in this contract provide names and addresses that enable the CBO to trace the user verify if questionnaires are filled in correctly Compile a summary of all CBO reports and present it to the CBO and the RHC during half half-yearly meetings Insert the patients satisfaction score into the quality subsidy Pay a sum of .....LSM per completed questionnaire Article 14 If all questionnaires are correctly filled in and timely submitted, a quality bonus of maximal 20% will be paid to the CBO III Payment modalities Article 15 a. Payment will be done within 25 days after submission of the questionnaires depending on availability of funds b. Payment will be transferred in a bank account of the CBO. IV. Duration Article 16 The present agreement has duration of three months renewable . It will take effect from the first of (date) onwards and will expire on (date) V. Sanctions, suspending or no renewal of the agreement Article 17 The present agreement might be suspended in case of: Fraudulence in completing the questionnaires. In case of suspected fraud, the contract and all payments will be suspended until fraud mitigating measures have been put in place and verified and approved by PPTA. In a first fraud case, 50% of the payment will be withheld. A second fraud cause will lead to termination of the contract. Non-respect of the commitments assigned to each party: The claimant party shall notify the other party of the suspending of the agreement and give in writing an explanation of what reasons led to this suspension VI. Settlement of disputes, disagreements Article 18 Any dispute regarding the interpretation and the execution of the present agreement will be referred to the District Council, and if still cannot be resolved will be filed to the RBF District Steering Committee to decide. Article 16 Both parties are bound to carry out in good faith this agreement Article 17 There will be no provision for indemnification at the end of the agreement Place………………………… date…………
Project_Implementation_Manual.docx