Created an Informatica mapping to support show and tell as part of agile • cadence Created ESP job for Agent Information Management Systems (AIMS) • application Participated in full cadence of agile principles • Utilized Rational Team Concert (RTC) to improve team work tracking • processes Tested data for business intelligence software in order to ensure a smooth • upgrade for clients The Ohio State University , Barrett Complex Columbus, Ohio Resident Manager August 2014-April 2015 Managed a 24 hour desk which served the residents and guests of a 350 • person residence Hired, trained, and supervised a staff of 17 student employees • Conducted staff meetings with a focus on staff development, desk protocol, • customer service Reported to Human Resources and Housing Services regarding staff • payroll, key control, and hall occupancy The Ohio State University , Morrill Tower Columbus, Ohio Resident Advisor September 2012-April 2014 Enforced residence halls rules to maintain a safe and fun environment for • 69 residents Organized programs to connect residents to their floor mates and thus build • a close knit community Led efforts to organize a building wide program with other Resident • Advisors Held proactive conversations with residents to assist with their academic • needs and concerns Le Meridien Dubai Dubai, United Arab Emirates
• Created an Informatica mapping to support show and tell as part of agile cadence • Created ESP job for Agent Information Management Systems (AIMS) application • Participated in full cadence of agile principles • Utilized Rational Team Concert (RTC) to improve team work tracking processes • Tested data for business intelligence software in order to ensure a smooth upgrade for clients The Ohio State University , Barrett Complex Columbus, Ohio Resident Manager August 2014-April 2015 • Managed a 24 hour desk which served the residents and guests of a 350 person residence • Hired, trained, and supervised a staff of 17 student employees • Conducted staff meetings with a focus on staff development, desk protocol, customer service • Reported to Human Resources and Housing Services regarding staff payroll, key control, and hall occupancy The Ohio State University , Morrill Tower Columbus, Ohio Resident Advisor September 2012-April 2014 • Enforced residence halls rules to maintain a safe and fun environment for 69 residents • Organized programs to connect residents to their floor mates and thus build a close knit community • Led efforts to organize a building wide program with other Resident Advisors • Held proactive conversations with residents to assist with their academic needs and concerns Le Meridien Dubai Dubai, United Arab Emirates
Protiva.docx