Hours that you work per week _______? Free time for ? What do you like to do? Do you work from home? Sat? _______ Date that you close the books? _______ How many people do you have in the office? _______ Number of dealership employees?____ Ratio ____ Are you 14:1 or 10:1? How Many People do you Need are you the same? – How many retail deals, wholesales? Service Advisors ROs per day? – Do they write PDI, internals? Do they dispatch, cashier? Salespeople pay plans complicated step? – – Paying employees 1x month? 2x, weekly? – Does your Office Staff Relieve cashiers, phones? Take deposit to bank, retrieve mail? Dealer trades, titles Can we have someone else do this? More efficient to be done by operations as long as it affect item C. - F&I manager doesn’t submitting contracts Requires a skill set not available in an office person calling past due accounts – Part of pay plan profit $$$ generating activity approving overtime if this is an – – – ‘objective’ then put in pay plans at a higher premium Can you do a 3-Day Close? Homework- Checklist Do you need to do that? Look back at A, B, C skills Do you need to do that? Does it need to be done as part of the close? Factory Statement Schedules Do you need to do that? Faster way to do that? Easier Way to do that? Use your DMS better Change or not? – Time Management - Tasks What do you do all day? What percent of your day is spent on each?
Hours that you work per week _______? Free time for ? What do you like to do? Do you work from home? Sat? _______ Date that you close the books? _______ How many people do you have in the office? _______ Number of dealership employees?____ Ratio ____ Are you 14:1 or 10:1? How Many People do you Need – are you the same? How many retail deals, wholesales? Service Advisors – ROs per day? Do they write PDI, internals? Do they dispatch, cashier? Salespeople – pay plans – complicated step? Paying employees – 1x month? 2x, weekly? Does your Office Staff Relieve cashiers, phones? Take deposit to bank, retrieve mail? Dealer trades, titles Can we have someone else do this? More efficient to be done by operations as long as it doesn’t affect item C. - F&I manager submitting contracts Requires a skill set not available in an office person – calling past due accounts Part of pay plan – profit $$$ generating activity – approving overtime – if this is an ‘objective’ then put in pay plans at a higher premium Can you do a 3-Day Close? Homework- Checklist Do you need to do that? Look back at A, B, C skills Do you need to do that? Does it need to be done as part of the close? Factory Statement Schedules Do you need to do that? Faster way to do that? Easier Way to do that? Use your DMS better – Change or not? Time Management - Tasks What do you do all day? What percent of your day is spent on each?
ProfitAcademyHandout.docx