Draft the Quality Management Plan Quality Manager Maintain the Quality Management Plan (Cannot be the same as Identify project quality standards and metrics the Project Manager. Manage day-to-day quality management Reports directly to activities Project Sponsor or Provide oversight and audits of project steering committee or processes including, but not limited to, project executive committee) office processes, development processes, business processes, and procedures Identify and escalate any critical quality issues to the Project Manager, executive committee, steering committee, and the Project Sponsor Collect and analyze project metrics Establish reporting standards that provide findings from quality measurements on a periodic basis. These findings identify areas where business, technical, and/or management quality objectives are or are not being met, or where trends in quality are moving in or out of control limits. Establish and maintain a repository for quality measurement and tracking Ensure adherence to processes standards Project Team Members Ensure deliverables meet quality standards Flag quality issues to the Quality Manager Participate in team-level quality reviews [Add responsibilities for each additional role] [Add other roles as project needs dictate] Approach [In this section, define the quality management approach clearly enough to identify necessary activities for quality assurance and control for the entire project lifecycle. Quality assurance is the set of activities for ensuring quality in the processes by which project products are developed. Quality Control is the set of activities for ensuring quality in products. The activities focus on identifying defects in the actual products produced. In general, project goals with regard to quality include the ability to:
Quality Manager (Cannot be the same as the Project Manager. Reports directly to Project Sponsor or steering committee or executive committee) Draft the Quality Management Plan Maintain the Quality Management Plan Identify project quality standards and metrics Manage day-to-day quality management activities Provide oversight and audits of project processes including, but not limited to, project office processes, development processes, business processes, and procedures Identify and escalate any critical quality issues to the Project Manager, executive committee, steering committee, and the Project Sponsor Collect and analyze project metrics Establish reporting standards that provide findings from quality measurements on a periodic basis. These findings identify areas where business, technical, and/or management quality objectives are or are not being met, or where trends in quality are moving in or out of control limits. Establish and maintain a repository for quality measurement and tracking Project Team Members Ensure adherence to processes standards Ensure deliverables meet quality standards Flag quality issues to the Quality Manager Participate in team-level quality reviews [Add other roles as project needs dictate] [Add responsibilities for each additional role] Approach [In this section, define the quality management approach clearly enough to identify necessary activities for quality assurance and control for the entire project lifecycle. Quality assurance is the set of activities for ensuring quality in the processes by which project products are developed. Quality Control is the set of activities for ensuring quality in products. The activities focus on identifying defects in the actual products produced. In general, project goals with regard to quality include the ability to:
Quality_Management_Plan_Template_with_Instructions.docx