Implementation Contractor Complete Closeout Completion Project documentation Phase Manager, of project Contractor closure, Installation including Manager updates to project budget, DOJ IT Project status reports, Manager, DOJ issue logs, and Application risk registers, Services and all other Manager, DOJ relevant Support project Services documentation Manager . Complete transition of project to ongoing operations and maintenance status. Ongoing Contractor Monitor Closeout Operations Project ongoing Phase and Manager, operations and Maintenance Contractor maintenance Business of system. Operations Monitor Manager, periodic Key Contractor Performance Technical Indicators for Lead system, e.g., MVD Business usage rates, Systems data accuracy, Architect, DOJ server errors. IT Support Plan and Services execute Manager change orders for enhancements as needed.
Implementation Completion Contractor Project Manager, Contractor Installation Manager DOJ IT Project Manager, DOJ Application Services Manager, DOJ Support Services Manager Complete documentation of project closure, including updates to project budget, status reports, issue logs, and risk registers, and all other relevant project Complete transition of project to ongoing operations and maintenance status. Closeout Phase Ongoing Operations and Maintenance Contractor Project Manager, Contractor Business Operations Manager, Contractor Technical Lead MVD Business Systems Architect, DOJ IT Support Services Manager Monitor ongoing operations and maintenance of system. Monitor periodic Key Performance Indicators for system, e.g., usage rates, data accuracy, server errors. Plan and execute change orders for enhancements as needed. Closeout Phase documentation .
RFP15-2953R.docx