Rationale: The mission of A12AA is to support maximum independence for older adults, adults with disabilities to prevent unnecessary placement in facilities. The Agency will coordinate services with the Ombudsman program to protect the dignity of individuals who are in facilities. List Objective Number(s) _______ and Projected Title IIIB Update Funded Objective(s) Start and Status PD or C [Refer to CCR Article 3, section 7300 (c)] End Dates N/A Objective #1: Ombudsman staff will advocate 7-1-16-6-30-17 New ensuring the dignity, quality of life and caring for all residents in Skilled Nursing facilities and Residential Care facilities for the elderly. Staff and volunteers will monitor, conduct complaint investigations, and when necessary, make reports to appropriate licensing agencies, APS and local law enforcement. Outcome: Advocacy for all residents residing in Skilled Nursing and Residential Care facilities. Measurement: Number of facilities monitored, investigations completed, and reports forwarded to appropriate agencies. Objective #2: Ombudsman staff and volunteers will 7-1-16-6-30-17 New attend Resident Council Meetings when invited. Outcome: Residents will be more aware of Ombudsman services and self-advocacy measures will be improved. Measurement: The number of Resident Councils attended. Ombudsman staff and volunteers will Objective #3: 7-1-16-6-30-17 New attend Family Council meetings when invited. Outcome: Family members will become better acquainted with Ombudsman services and measures will be improved. Measurement: The number of Family Councils attended. Objective #4: Ombudsman staff and volunteers will 7-1-16-6-30-17 New conduct program presentations at monthly facility staff meetings to familiarize facility staff with Ombudsman mission and purpose. program’s Outcome: Improved communication between
Rationale: The mission of A12AA is to support maximum independence for older adults, adults with disabilities to prevent unnecessary placement in facilities. The Agency will coordinate services with the Ombudsman program to protect the dignity of individuals who are in facilities. List Objective Number(s) _______ and Objective(s) [Refer to CCR Article 3, section 7300 (c)] Projected Start and End Dates Title IIIB Funded PD or C N/A Update Status Objective #1: Ombudsman staff will advocate ensuring the dignity, quality of life and caring for all residents in Skilled Nursing facilities and Residential Care facilities for the elderly. Staff and volunteers will monitor, conduct complaint investigations, and when necessary, make reports to appropriate licensing agencies, APS and local law enforcement. Outcome: Advocacy for all residents residing in Skilled Nursing and Residential Care facilities. Measurement: Number of facilities monitored, investigations completed, and reports forwarded to appropriate agencies. 7-1-16-6-30-17 New Objective #2: Ombudsman staff and volunteers will attend Resident Council Meetings when invited. Outcome: Residents will be more aware of Ombudsman services and self-advocacy measures will be improved. Measurement: The number of Resident Councils attended. 7-1-16-6-30-17 New Objective #3: Ombudsman staff and volunteers will attend Family Council meetings when invited. Outcome: Family members will become better acquainted with Ombudsman services and measures will be improved. Measurement: The number of Family Councils attended. 7-1-16-6-30-17 New Objective #4: Ombudsman staff and volunteers will conduct program presentations at monthly facility staff meetings to familiarize facility staff with Ombudsman program’s mission and purpose. Outcome: Improved communication between 7-1-16-6-30-17 New
PSA12-2016-2020AreaPlan1-1.docx