other Directors, Understand what tasks need to be completed and Targeted Emails General Managers assigned in order to assist the project Regular Status Updates Are active engaged in making the project and delivery successful Are excited advocates Communicate shared information with their portfolios/Managers/Associate Directors Consistently understand what is being done and Face to Face Meetings as when so that the message is the same no matter requested what communication point is used Localised Training Workshops Support Personnel Understand where to go for education and training Tailored Emails (IT Managers) Are excited advocates Regular Status Updates College/Division Are vested in the change Support Resources, Advertising Campaigns Help Desk Champion Interaction Personnel Demonstration workshops Controlled release of ANU Service Desk Demo Environment Know what will happen and when it will take place Localised Training Workshops Know the steps that they need to complete for a Tailored Emails successful transition Regular Status Updates Are educated about the change and understand Advertising Campaigns how to get training and support Professional Staff Change Champion Interaction Are excited for the change and see it in a positive Demonstration workshops light. Controlled release of ANU Service Desk Demo Environment Library Information screens Stakeholder Identification – Please see Stakeholder Matrix on intranet Inform Consult Involve Collaborate Stakeholder Method Responsible Accountable Frequency Inform PSC, ANU Monthly PM PM Monthly Executive, meetings College Heads… Regularly keep PM PM Weekly documents in alliance ITS staff, ANU The Link Comms Comms Monthly community Team Team ITS staff, ANU Project Comms Fortnightly/ Community Webpages Team/PM monthly Consult General 1:1 meetings, PM Project Weekly Managers invited to PMG Director
other Directors, General Managers Understand what tasks need to be completed and assigned in order to assist the project Are active engaged in making the project and delivery successful Are excited advocates Communicate shared information with their portfolios/Managers/Associate Directors Targeted Emails Regular Status Updates Support Personnel (IT Managers) College/Division Support Resources, Help Desk Personnel Consistently understand what is being done and when so that the message is the same no matter what communication point is used Understand where to go for education and training Are excited advocates Are vested in the change Face to Face Meetings as requested Localised Training Workshops Tailored Emails Regular Status Updates Advertising Campaigns Champion Interaction Demonstration workshops Controlled release of ANU Service Desk Demo Environment Professional Staff Know what will happen and when it will take place Know the steps that they need to complete for a successful transition Are educated about the change and understand how to get training and support Are excited for the change and see it in a positive light. Localised Training Workshops Tailored Emails Regular Status Updates Advertising Campaigns Change Champion Interaction Demonstration workshops Controlled release of ANU Service Desk Demo Environment Library Information screens Stakeholder Identification – Please see Stakeholder Matrix on intranet Inform Consult Involve Collaborate Stakeholder Method Responsible Accountable Frequency Inform PSC, ANU Executive, College Heads… Monthly meetings PM PM Monthly Regularly keep documents in alliance PM PM Weekly ITS staff, ANU community The Link Comms Team Comms Team Monthly ITS staff, ANU Community Project Webpages Comms Team/PM Fortnightly/ monthly Consult General Managers 1:1 meetings, invited to PMG PM Project Director Weekly
project-communications-plan-template.docx