What if meet these obligations? I can’t The proprietor must meet these obligations. Failure to do so is a serious non-compliance of the Victorian Act and carries a heavy penalty (section 29C of the Victorian Act). Investigation of Serious Incidents The Department investigates serious incidents that are of a regulatory nature. The type of investigation depends on the level of risk, or potential risk, of hazard or harm to the child(ren) and the actions taken by the service in response to the incident. The investigation may include an inspection of the service, evidence collection, taking statements from relevant person(s) and/or interviewing persons of interest. The Department may also contact the or child’s parent(s) guardian(s) to inform them of the Department’s role during the investigation. This gives parent(s) or guardian(s) the opportunity to provide any information they may have regarding the incident or any concerns about the service. Further information Further information and advice may be sought from an authorised officer in the relevant regional office of the Department. Contact details for regional offices are available in the fact sheet Quality assessment and regulation regional offices – available at: For further enquiries please contact the Quality Assessment and Regulation Division Phone: 1300 307 415 email:
What if I can’t meet these obligations? The proprietor must meet these obligations. Failure to do so is a serious non-compliance of the Victorian Act and carries a heavy penalty (section 29C of the Victorian Act). Investigation of Serious Incidents The Department investigates serious incidents that are of a regulatory nature. The type of investigation depends on the level of risk, or potential risk, of hazard or harm to the child(ren) and the actions taken by the service in response to the incident. The investigation may include an inspection of the service, evidence collection, taking statements from relevant person(s) and/or interviewing persons of interest. The Department may also contact the child’s parent(s) or guardian(s) to inform them of the Department’s role during the investigation. This gives parent(s) or guardian(s) the opportunity to provide any information they may have regarding the incident or any concerns about the service. Further information Further information and advice may be sought from an authorised officer in the relevant regional office of the Department. Contact details for regional offices are available in the fact sheet Quality assessment and regulation – regional offices available at: For further enquiries please contact the Quality Assessment and Regulation Division Phone: 1300 307 415 email:
pracnotesseriousincidents-04-05-2015.docx