PRACTICE ADMINISTRATION Date completed Trainer Staff member Practice fees Billing arrangements including computerised billing (if applicable) PATIENT MANAGEMENT Date completed Trainer Staff member Patient rights and treating patients with respect and courtesy Providing important information to patients Handling difficult patients Requests for repeat prescriptions and referrals Handling incoming and outgoing Pathology Accessing interpreter services CONFIDENTIALITY AND PATIENT HEALTH RECORDS Date completed Trainer Staff member The importance of confidentiality, privacy and security of patient health information Handling clinical correspondence, results and reports Recall and reminder systems Retention and archiving of records Transfer of patient records to another Doctor Security of prescription pads or paper, medical certificates and patient health records COMPUTER OPERATIONS Date completed Trainer Staff member
PRACTICE ADMINISTRATION Date completed Trainer Staff member Practice fees Billing arrangements including computerised billing (if applicable) PATIENT MANAGEMENT Date completed Trainer Staff member Patient rights and treating patients with respect and courtesy Providing important information to patients Handling difficult patients Requests for repeat prescriptions and referrals Handling incoming and outgoing Pathology Accessing interpreter services CONFIDENTIALITY AND PATIENT HEALTH RECORDS Date completed Trainer Staff member The importance of confidentiality, privacy and security of patient health information Handling clinical correspondence, results and reports Recall and reminder systems Retention and archiving of records Transfer of patient records to another Doctor Security of prescription pads or paper, medical certificates and patient health records COMPUTER OPERATIONS Date completed Trainer Staff member
QPA_Induction_and_orientation_program_checklist_template.docx