WASHWAY ROAD MEDICAL CENTRE JOB DESCRIPTION Job Title: Reception/admin team leader Accountable to: All practice partners Responsible to: Practice Manager Main Purpose of post: To assist the practice manager in the effective smooth running of the reception/admin team. To support the delivery of effective patient services, in keeping with the aims and objectives as agreed with the partners. To deputise for the practice manager in their absence. Special Requirements The post holder must possess the following – Excellent communication & inter-personal skills; Evidence of working in a team-leading, supervisory or management capacity. PRINCIPLE RESPONSIBILITIES It has always been our practice’s ethos to others how we ourselves would wish to be “treat treated”. We recruit colleagues who respect our values and who deliver good quality services in a compassionate manner. In recent years we have extended our teaching and training activities across the range of personnel, so we have now added to our ethos and to educate others to sustain good quality patient care”. “... Contractually, under the Health & Social Care Act 2012, general practice services must be: Our efforts are therefore focussed on maintaining high standards - and with everyone’s input, further improving the areas where service changes can effectively improve patients’ long term health and well-being.
WASHWAY ROAD MEDICAL CENTRE JOB DESCRIPTION Job Title: Reception/admin team leader Accountable to: All practice partners Responsible to: Practice Manager Main Purpose of post: To assist the practice manager in the effective smooth running of the reception/admin team. To support the delivery of effective patient services, in keeping with the aims and objectives as agreed with the partners. To deputise for the practice manager in their absence. Special Requirements The post holder must possess the following – Excellent communication & inter-personal skills; Evidence of working in a team-leading, supervisory or management capacity. PRINCIPLE RESPONSIBILITIES It has always been our practice’s ethos to “treat others how we ourselves would wish to be treated”. We recruit colleagues who respect our values and who deliver good quality services in a compassionate manner. In recent years we have extended our teaching and training activities across the range of personnel, so we have now added to our ethos “... and to educate others to sustain good quality patient care”. Contractually, under the Health & Social Care Act 2012, general practice services must be: Our efforts are therefore focussed on maintaining high standards - and with everyone’s input, further improving the areas where service changes can effectively improve patients’ long term health and well-being.
reception_admin_team_leader_job_description.docx