1. Reception Demonstrated: Staff the administration line, All communication is Outcome: Women’s email and front office tracked, received and/or Communications are timely in a friendly, professional sent in a timely manner and handled manner Recording of information professionally. Provide accurate and and activities appropriate referral information for clients Record information and referral activities in the appropriate database Maintain strict ethical standards and confidentiality regarding client information and the service 2. Area: Secretarial and Maintain the stock of standard Demonstrated: administrative Duties templates and forms. Keep All logistical mailing and contact lists, and arrangements are made Outcome: Logistical the referral manual up to date correctly, in advance arrangements and Manage the volunteer solicitor Assistance provided to administrative systems appointments including the Managing Accountant operate effectively to updating the volunteer solicitor for office equipment support service delivery. details repair and maintenance Update staff movements and Mail and fax records in Outcome: Administrative notice board in accordance and out of service are systems and infrastructure with the roster kept are maintained and Provide general administrative All administrative work is function efficiently. and secretarial services as completed on time required (e.g. typing and Updates of all information photocopying, send and systems are conducted in receive job packages) a timely manner and in Oversee Mail In and Mail Out line with policy and (including maintenance of mail procedures supplies), organise couriers and telephone conferences as required Respond to external requests for service information Coordinate travel arrangements for staff and Board members Assist the Executive Assistant in all logistics for Board meetings Provide assistance to the Managing Accountant for the repair and maintenance of office equipment in the Sydney office Conduct conflict checks on data bases. Check client data for outreach advice clinics and prepare previous advice sheets
1. Reception Outcome: Communications are timely and handled professionally. Staff the administration line, Women’s email and front office in a friendly, professional manner Provide accurate and appropriate referral information for clients Record information and referral activities in the appropriate database Maintain strict ethical standards and confidentiality regarding client information and the service Demonstrated: All communication is tracked, received and/or sent in a timely manner Recording of information and activities 2. Area: Secretarial and administrative Duties Outcome: Logistical arrangements and administrative systems operate effectively to support service delivery. Outcome: Administrative systems and infrastructure are maintained and function efficiently. Maintain the stock of standard templates and forms. Keep mailing and contact lists, and the referral manual up to date Manage the volunteer solicitor appointments including updating the volunteer solicitor details Update staff movements and notice board in accordance with the roster Provide general administrative and secretarial services as required (e.g. typing and photocopying, send and receive job packages) Oversee Mail In and Mail Out (including maintenance of mail supplies), organise couriers and telephone conferences as required Respond to external requests for service information Coordinate travel arrangements for staff and Board members Assist the Executive Assistant in all logistics for Board meetings Provide assistance to the Managing Accountant for the repair and maintenance of office equipment in the Sydney office Conduct conflict checks on data bases. Check client data for outreach advice clinics and prepare previous advice sheets Demonstrated: All logistical arrangements are made correctly, in advance Assistance provided to the Managing Accountant for office equipment repair and maintenance Mail and fax records in and out of service are kept All administrative work is completed on time Updates of all information systems are conducted in a timely manner and in line with policy and procedures
Receptionist-PD-locum-2017.docx