Percentage of staff experiencing harassment, bullying or abuse from Highest KF18* 34% 29% patients, relatives or the public in the (worst) 20% last 12 months *The lower the score the better Whilst the Trust is encouraged to see that more staff have responded to the survey, there have been no significant changes in 28 of the 29 key findings since 2013. During 2015/16 it is therefore proposed to focus efforts where Trust results are in the ‘worst 20%’ performing category. Staff Engagement Scores Despite the improvements made against Key Finding 24 since 2012, the overall staff engagement score has not shown a significant statistical change since the 2013 survey. In 2013 the overall staff engagement score was 3.70 and in 2014 this dipped slightly to 3.64 and remains in the lowest (worst) 20% category. The overall engagement score is calculated by using the questions that make up Key Findings 22, 24 and 25. Key Finding 2013 2014 Ranking Significant Score Score Change since 2013? Staff ability to contribute towards Average KF22 72% 69% No improvements at work Lowest Staff recommendation of the (worst) 20% Trust as a place to work or KF24 3.46 3.42 No receive treatment (scored out of 5 with 5 being highest) Below Staff motivation at work (worse KF25 (scored out of 5 with 5 3.88 3.78 No than) being highest) average It is disappointing that the overall engagement score has declined and staff engagement and motivation will remain a key focus during the forthcoming year. Our initial analysis of the survey results was described in a paper to our Board in March 2015. . A detailed action plan will be made available on the Trust’s website once approved. Supporting apprenticeships The Trust is keen to support the development of its Band 1-4 workforce and in early 2015 has enrolled a further 19 existing staff of all ages on an Apprenticeship programme run through Weston College, joining the 40 staff already enrolled. Staff can select from a range of Apprenticeship opportunities dependent on their job role. These include Customer Services, Team
KF18* Percentage of staff experiencing harassment, bullying or abuse from patients, relatives or the public in the last 12 months 34% 29% Highest (worst) 20% *The lower the score the better Whilst the Trust is encouraged to see that more staff have responded to the survey, there have been no significant changes in 28 of the 29 key findings since 2013. During 2015/16 it is therefore proposed to focus efforts where Trust results are in the ‘worst 20%’ performing category. Staff Engagement Scores Despite the improvements made against Key Finding 24 since 2012, the overall staff engagement score has not shown a significant statistical change since the 2013 survey. In 2013 the overall staff engagement score was 3.70 and in 2014 this dipped slightly to 3.64 and remains in the lowest (worst) 20% category. The overall engagement score is calculated by using the questions that make up Key Findings 22, 24 and 25. Key Finding 2013 Score 2014 Score Ranking Significant Change since 2013? KF22 Staff ability to contribute towards improvements at work 72% 69% Average No KF24 Staff recommendation of the Trust as a place to work or receive treatment (scored out of 5 with 5 being highest) 3.46 3.42 Lowest (worst) 20% No KF25 Staff motivation at work (scored out of 5 with 5 being highest) 3.88 3.78 Below (worse than) average No It is disappointing that the overall engagement score has declined and staff engagement and motivation will remain a key focus during the forthcoming year. Our initial analysis of the survey results was described in a paper to our Board in March 2015. . A detailed action plan will be made available on the Trust’s website once approved. Supporting apprenticeships The Trust is keen to support the development of its Band 1-4 workforce and in early 2015 has enrolled a further 19 existing staff of all ages on an Apprenticeship programme run through Weston College, joining the 40 staff already enrolled. Staff can select from a range of Apprenticeship opportunities dependent on their job role. These include Customer Services, Team
Quality%20Account%202014-15%20Final%2026.06.15.docx