Formal V Informal Organisation Characteristic Formal Informal organisation organisation Origin Planned Spontaneous Rationale Rational Emotional Characteristics Stable Dynamic Goals Profitability Member satisfaction Influence Base Position Personality Type Authority Power Flow Top down Bottom up Control mechanisms Threat of firing, Physical or social demotivation sanctions (norms) Communication channels formal channels grapevine networks well defined, poorly defined, cut speed follow formal lines across regular accuracy slow channels high fast low Miscellaneous individuals included all individual in only those interpersonal relations workgroups ‘acceptable’ leadership role prescribed by job arise spontaneously basis for interaction description result of membership assigned by agreement organisation personal functional duties characteristics, or position ethnicity, status
Formal V Informal Organisation Characteristic Formal organisation Informal organisation Origin Rationale Characteristics Planned Rational Stable Spontaneous Emotional Dynamic Goals Profitability Member satisfaction Influence Base Type Flow Position Authority Top down Personality Power Bottom up Control mechanisms Threat of firing, demotivation Physical or social sanctions (norms) Communication channels networks speed accuracy formal channels well defined, follow formal lines slow high grapevine poorly defined, cut across regular channels fast low Miscellaneous individuals included interpersonal relations leadership role basis for interaction all individual in workgroups prescribed by job description assigned by organisation functional duties or position only those ‘acceptable’ arise spontaneously result of membership agreement personal characteristics, ethnicity, status
ppd-leadad_formal_%20v_%20informal_organisation%202_jun_2018.docx