Action and Outcomes: Identify whether the Provider should Contact with families as agreed with the undertake any further information person at risk or if the adult lacks capacity to gathering to support the decision to make this decision, discuss what would be in undertake a Section 42 Enquiry their explain what happened ‘best interests ’to Produce a report for Adult Services (see and why template) which summarises action taken Provide evidence of meeting Regulation 20 by the Provider to address presenting Duty of Candour (Registered Providers) concerns Demonstrate how whistle-blowers have been Have a clear plan for sharing information supported with adults, families and other agencies Identify measures to address practice and Monitor the implementation of action quality concerns plans including the effectiveness of any Describe what action has been taken i.e., changes implemented following an Disciplinary, Referral to DBS enquiry and ensure that these are Outcomes from a Complaints Investigation, embedded across the whole SIRI etc. organisation Regularly review changes made as a consequence of learning from the enquiry Identifying and Sharing Learning: Could this incident have bene avoided? Have risk assessments been undertaken? Have you reviewed management and Did you consider the needs/rights of adults practice to protect adults in the future? at risk? Were other adults or staff Have you recorded the actions at risk? Does the adult/s taken appropriately? feel safer? Have you revised care/support plans and Do families fee that the right action was set reviews? taken to keep their relatives safe? What have you learnt and what would we Did you take the appropriate action at the do differently next time? right time? Did you receive the support you needed from other agencies? Appendix3: Duty of Candour Statement Introduction: Under the Care Act of 2014 the Local Authority has a responsibility to complete an Enquiry into every report of concern/ allegation of abuse for Adults with Care and Support Needs. The Local Authority is unable to do so, in many cases, without the help of partner agencies and informal networks around the clients. Background to why the Duty of Candour is required:
Action and Outcomes: Contact with families as agreed with the person at risk or if the adult lacks capacity to make this decision, discuss what would be in their ‘best interests ’to explain what happened and why Provide evidence of meeting Regulation 20 Duty of Candour (Registered Providers) Demonstrate how whistle-blowers have been supported Identify measures to address practice and quality concerns Describe what action has been taken i.e., Disciplinary, Referral to DBS Outcomes from a Complaints Investigation, SIRI etc. Identify whether the Provider should undertake any further information gathering to support the decision to undertake a Section 42 Enquiry Produce a report for Adult Services (see template) which summarises action taken by the Provider to address presenting concerns Have a clear plan for sharing information with adults, families and other agencies Monitor the implementation of action plans including the effectiveness of any changes implemented following an enquiry and ensure that these are embedded across the whole organisation Regularly review changes made as a consequence of learning from the enquiry Identifying and Sharing Learning: Could this incident have bene avoided? Have you reviewed management and practice to protect adults in the future? Were other adults or staff at risk? Does the adult/s feel safer? Do families fee that the right action was taken to keep their relatives safe? Did you take the appropriate action at the right time? Did you receive the support you needed from other agencies? Have risk assessments been undertaken? Did you consider the needs/rights of adults at risk? Have you recorded the actions taken appropriately? Have you revised care/support plans and set reviews? What have you learnt and what would we do differently next time? Appendix3: Duty of Candour Statement Introduction: Under the Care Act of 2014 the Local Authority has a responsibility to complete an Enquiry into every report of concern/ allegation of abuse for Adults with Care and Support Needs. The Local Authority is unable to do so, in many cases, without the help of partner agencies and informal networks around the clients. Background to why the Duty of Candour is required:
provider-led-enquiry-report.docx