Being an active listener available to all new mothers during their stay; providing support, reassurance and helping to involve the clinical team or other patient services, e.g. PALS where needed. Helping women to prepare for discharge: packing, planning for returning home and discussing any concerns they have. Taking discharge paperwork to reception Commitment Whilst we can be flexible, we ask for a commitment of at least 3 hours every week. We ask for a minimum of 6 months commitment. This is to justify the training that Kingston Hospital Maternity Service provides. It is also the minimum commitment that we think is needed to ensure volunteers have a positive experience that delivers the benefits set out in this role profile, and meets their personal and career goals. Who should apply We welcome involvement from any volunteer with an interest in midwifery and associated professions and particularly welcome volunteers considering a career in these fields as a way to gain real-life experience of a diverse post-natal NHS environment. No prior skills or knowledge are required as full training will be provided. However, enthusiasm and a willingness to make a regular commitment is important to patients and staff so that you accrue skills and build a strong knowledge base. We are looking for the following personal qualities and attributes to help assess whether volunteers are ready for this role: Personal qualities: Enjoys meeting new people Enjoys delivering customer-services in a dynamic and changeable environment Takes charge of own health and wellbeing and recognises its importance when interacting with new mothers and newborn babies Excellent listening skills; able to provide information and support without judging people Known for being a reliable person and following protocols as required of them Has a good understanding of Equality & Diversity and applies principles of non-judgement, confidentiality and respect for people without discrimination in all they do. Calm, mature and patient manner Experience: Work or voluntary experience in a health environment is helpful, but not necessary An interest in infant feeding is helpful, but not necessary Personal insight into birth and life with a newborn baby – what can go right, and what can complicate a mothers’ experience of the first few days or weeks post-birth. To be honest in knowing they have the maturity and resilience to deal with difficult situations and emotions which may arise during their volunteering. Additional requirements:
Being an active listener available to all new mothers during their stay; providing support, reassurance and helping to involve the clinical team or other patient services, e.g. PALS where needed. Helping women to prepare for discharge: packing, planning for returning home and discussing any concerns they have. Taking discharge paperwork to reception Commitment Whilst we can be flexible, we ask for a commitment of at least 3 hours every week. We ask for a minimum of 6 months commitment. This is to justify the training that Kingston Hospital Maternity Service provides. It is also the minimum commitment that we think is needed to ensure volunteers have a positive experience that delivers the benefits set out in this role profile, and meets their personal and career goals. Who should apply We welcome involvement from any volunteer with an interest in midwifery and associated professions and particularly welcome volunteers considering a career in these fields as a way to gain real-life experience of a diverse post-natal NHS environment. No prior skills or knowledge are required as full training will be provided. However, enthusiasm and a willingness to make a regular commitment is important to patients and staff so that you accrue skills and build a strong knowledge base. We are looking for the following personal qualities and attributes to help assess whether volunteers are ready for this role: Personal qualities: Enjoys meeting new people Enjoys delivering customer-services in a dynamic and changeable environment Takes charge of own health and wellbeing and recognises its importance when interacting with new mothers and newborn babies Excellent listening skills; able to provide information and support without judging people Known for being a reliable person and following protocols as required of them Has a good understanding of Equality & Diversity and applies principles of non-judgement, confidentiality and respect for people without discrimination in all they do. Calm, mature and patient manner Experience: Work or voluntary experience in a health environment is helpful, but not necessary An interest in infant feeding is helpful, but not necessary Personal insight into birth and life with a newborn baby – what can go right, and what can complicate a mothers’ experience of the first few days or weeks post-birth. To be honest in knowing they have the maturity and resilience to deal with difficult situations and emotions which may arise during their volunteering. Additional requirements:
pn-maternity-volunteer-role-profile-mums-for-mums.docx