Total Number of Planned Staff 100% of planned staff Less than 100%, but Less than 75% of Trained by Type of Training trained. more than 75% of planned staff were planned staff were trained. Action: do nothing trained. Action: Escalate Action: Review the requirement to staff plan to determine supervisor with a appropriateness of further escalation plan training. until trained. Number of Lessons Learned 100% of lessons Less than 100%, but Less than 75% of associated with Change learned were reviewed. more than 75% of lessons learned were Management during the lessons learned were reviewed. Action: do nothing Program reviewed. Action: Escalate Action: Schedule requirement for review Number of Lessons meetings to finalize to the Sponsor; ensure Learned Incorporated into disposition of lessons Sponsor communicates Process Improvement learned. the need for reviewing Number of Lessons lessons learned. Learned Deferred Number of Lessons Learned 100% of lessons Less than 100%, but Less than 75% of associated with Change learned were reviewed. more than 75% of lessons learned were Management at lessons learned were reviewed. Action: do nothing Review reviewed. Action: Escalate Action: Schedule requirement for review Number of Lessons meetings to finalize to the Sponsor; ensure Learned Incorporated into disposition of lessons Sponsor communicates Process Improvement learned. the need for reviewing Number of Lessons lessons learned. Learned Deferred Budget Considerations Explanation: Gartner recommends dedicating 15% of the Program budget to organizational change management activities. If no prior history exists regarding OCM-related expenditures in the COV, consider using the 15% as a yardstick by which to measure actual OCM activity. Consider outsourcing the Program Organizational Change Manager position, which will require procurement involvement. Include any training facility and other training-related expenses, as necessary.
Total Number of Planned Staff Trained by Type of Training 100% of planned staff trained. Action: do nothing Less than 100%, but more than 75% of planned staff were trained. Action: Review the plan to determine appropriateness of training. Less than 75% of planned staff were trained. Action: Escalate requirement to staff supervisor with a further escalation plan until trained. Number of Lessons Learned associated with Change Management during the Program Number of Lessons Learned Incorporated into Process Improvement Number of Lessons Learned Deferred 100% of lessons learned were reviewed. Action: do nothing Less than 100%, but more than 75% of lessons learned were reviewed. Action: Schedule meetings to finalize disposition of lessons learned. Less than 75% of lessons learned were reviewed. Action: Escalate requirement for review to the Sponsor; ensure Sponsor communicates the need for reviewing lessons learned. Number of Lessons Learned associated with Change Management at Review Number of Lessons Learned Incorporated into Process Improvement Number of Lessons Learned Deferred 100% of lessons learned were reviewed. Action: do nothing Less than 100%, but more than 75% of lessons learned were reviewed. Action: Schedule meetings to finalize disposition of lessons learned. Less than 75% of lessons learned were reviewed. Action: Escalate requirement for review to the Sponsor; ensure Sponsor communicates the need for reviewing lessons learned. Budget Considerations Explanation: Gartner recommends dedicating 15% of the Program budget to organizational change management activities. If no prior history exists regarding OCM-related expenditures in the COV, consider using the 15% as a yardstick by which to measure actual OCM activity. Consider outsourcing the Program Organizational Change Manager position, which will require procurement involvement. Include any training facility and other training-related expenses, as necessary.
ProgramOrganizationChangeManagementPlan.docx