prerequisites and therefore deemed to be too general to be included in occupational specific competency frameworks (The Lewin Group, 2014). However, in the competencies for staff working with people with disabilities, it could be argued that these type of competencies, that determine attitude, are crucial. A framework’ is a standardized structure that sets out and defines clearly ‘competency each individual competency. are usually in the form of skills statements that are specific observable actions that can be demonstrated by the worker. Table 1 outlines the difference between competencies and skill statements. Table 1: Difference between a competency and a skill statement Definition Example Competency A broad category within a Communication Area competency frameworks containing related information that describes knowledge skills or abilities for effective work performance Competency A statement describing themes of The frontline description knowledge, skills or abilities for member builds trust and effective work performance within a productive relationships discrete competency area with people s/he supports, co-workers and others through respectful and clear verbal and written communication Skill A description of a competency Communicates with the statement standard that incorporates a highly individual and his or her specific observable action (related to family in a respectful and a competency area) that may be culturally appropriate demonstrated by the worker. way Sources: Adapted from An Bord Altranais, 2005 and The Lewin Group, 2014 Methods A desk review of literature on competency frameworks from Ireland and elsewhere was undertaken. Rather than being fully comprehensive, a selection of competency frameworks reflecting frontline worker competencies, competencies required to obtain qualifications or professional registration and management related competencies were included. The competency frameworks for frontline workers are important as the frontline staff have the most day-to-day dealings with the person with a disability and are key to ensuring that they receive person centred support. Competency frameworks for
prerequisites and therefore deemed to be too general to be included in occupational specific competency frameworks (The Lewin Group, 2014). However, in the competencies for staff working with people with disabilities, it could be argued that these type of competencies, that determine attitude, are crucial. A ‘competency framework’ is a standardized structure that sets out and defines clearly each individual competency. are usually in the form of skills statements that are specific observable actions that can be demonstrated by the worker. Table 1 outlines the difference between competencies and skill statements. Table 1: Difference between a competency and a skill statement Definition Example Competency Area A broad category within a competency frameworks containing related information that describes knowledge skills or abilities for effective work performance Communication Competency description A statement describing themes of knowledge, skills or abilities for effective work performance within a discrete competency area The frontline member builds trust and productive relationships with people s/he supports, co-workers and others through respectful and clear verbal and written communication Skill statement A description of a competency standard that incorporates a highly specific observable action (related to a competency area) that may be demonstrated by the worker. Communicates with the individual and his or her family in a respectful and culturally appropriate way Sources: Adapted from An Bord Altranais, 2005 and The Lewin Group, 2014 Methods A desk review of literature on competency frameworks from Ireland and elsewhere was undertaken. Rather than being fully comprehensive, a selection of competency frameworks reflecting frontline worker competencies, competencies required to obtain qualifications or professional registration and management related competencies were included. The competency frameworks for frontline workers are important as the frontline staff have the most day-to-day dealings with the person with a disability and are key to ensuring that they receive person centred support. Competency frameworks for
Review-of-Competency-Frameworks-Disability-Service-Staff.docx