marks progress towards Q4.2 Yes, should be integrated. it “making personalised, community-based real has not been promoted at all in the support. It is beyond the scope of last year in social care, hence Integrated this consultation to comment on Locality Care Teams would and should whether the it term is “making real” expand the vision of personalised patronising. services/ support plan to cover all people supported via Integrated Locality See Care Teams/ support plan/ case We agree that the principles in management it can be extended “making real” across all our services, and will work towards this during 2014/15. Q4.3 Quality life measures. As part of our audit programme we will develop measures for Q4.3 Yes, we need clear personalised goal personalisation during 2014/15. setting in order to be able to measure We will consider quality of life as outcomes linked to priority 3. part of these measures, as well as personalised goal setting. Q4.3 How do we ensure that carers are We agree. Support planning supported as these are critical to currently includes carer ensuring patients/service users stay at requirements. Our staff carry out home. joint client and carer assessments at the outset, and annual joint reviews. We have a SC31 indicator that measures our performance in this area. Our professional lead for social work can provide more information on this query. Q4.3 For Integrated Locality Care Teams, the We agree. number of people with personalised As part of our audit programme we support plan (including case will develop measures for management) could be a “holistic” personalisation during 2014/15. measure across nursing and social care and could be supported by a couple of outcomes in the services Q4.4 Are any of these measures relevant to For our social care clients that suffer people with dementia (their carers) for from dementia, our joint whom daily maintenance requirements assessments recognise this. are then met by informed carers. Should there be a separate question for carers/ people with dementia. Needs also to link with personalised “health budgets”
marks progress towards personalised, community-based support. It is beyond the scope of this consultation to comment on whether the “making it real” term is patronising. See We agree that the principles in “making it real” can be extended across all our services, and will work towards this during 2014/15. Q4.2 Yes, should be integrated. “making it real has not been promoted at all in the last year in social care, hence Integrated Locality Care Teams would and should expand the vision of personalised services/ support plan to cover all people supported via Integrated Locality Care Teams/ support plan/ case management Q4.3 Quality life measures. As part of our audit programme we will develop measures for personalisation during 2014/15. We will consider quality of life as part of these measures, as well as personalised goal setting. Q4.3 Yes, we need clear personalised goal setting in order to be able to measure outcomes linked to priority 3. Q4.3 How do we ensure that carers are supported as these are critical to ensuring patients/service users stay at home. We agree. Support planning currently includes carer requirements. Our staff carry out joint client and carer assessments at the outset, and annual joint reviews. We have a SC31 indicator that measures our performance in this area. Our professional lead for social work can provide more information on this query. Q4.3 For Integrated Locality Care Teams, the number of people with personalised support plan (including case management) could be a “holistic” measure across nursing and social care and could be supported by a couple of outcomes in the services We agree. As part of our audit programme we will develop measures for personalisation during 2014/15. Q4.4 Are any of these measures relevant to people with dementia (their carers) for whom daily maintenance requirements are then met by informed carers. Should there be a separate question for carers/ people with dementia. Needs also to link with personalised “health budgets” For our social care clients that suffer from dementia, our joint assessments recognise this.
Priorities%202014-15%20consultation%20report.docx