9. Perform Miscellaneous 9.1 Respond to Miscellaneous Issues To provide a mutually agreed process for resolving Real-Time Procedure Purpose: data issues between ERCOT and the Entities that provide data to ERCOT . Also to record when a QSE is operating from their backup Control Conters and to notify the ERCOT Transmission Operator when a QSE notifies ERCOT of a change in status with any PSS or AVR. Protocol Reference Reference 7.3.3 NERC Standard IRO-010-2 IRO-018-1(i) TOP-003-3 TOP-010-1(i) R3.2 R1.3 R5.2 R1.3 Version: 1 Revision: 8 Effective Date: December 30, 2016 Step Action Real-Time Data Issues known by the QSE Manually replaced telemetry data is data entered by a QSE on their systems that is transmitted to ERCOT via ICCP in place of the normal NOTE points experiencing an issue. If Reliability issues can’t be resolved in a timely manner, ERCOT reserves the right to order the Resource off-line until the problem is resolved. IF: Notified of a telemetry data issue (telemetry data will not be Notification of available or is unreliable for operational purposes; Telemetry THEN: Data The QSE should correct the telemetry data as soon as practicable, Issue or, Manually replace the data, if available. IF: The QSE cannot resolve the telemetry data issue within two Cannot Business Day, fix the issue in a timely manner; Resolve THEN: The QSE provide an estimated time of resolution. Backup/Alternate Control Center Transfer When notified by a QSE that they will be transferring to or from their backup/alternate control center, 1 Identify the [QSE] in the email notification Send e-mail to ERCOT System Operators” “1
9. Perform Miscellaneous 9.1 Respond to Miscellaneous Issues Procedure Purpose: To provide a mutually agreed process for resolving Real-Time data issues between ERCOT and the Entities that provide data to ERCOT . Also to record when a QSE is operating from their backup Control Conters and to notify the ERCOT Transmission Operator when a QSE notifies ERCOT of a change in status with any PSS or AVR. Protocol Reference Reference 7.3.3 NERC Standard IRO-010-2 R3.2 IRO-018-1(i) R1.3 TOP-003-3 R5.2 TOP-010-1(i) R1.3 Version: 1 Revision: 8 Effective Date: December 30, 2016 Step Action Real-Time Data Issues known by the QSE NOTE Manually replaced telemetry data is data entered by a QSE on their systems that is transmitted to ERCOT via ICCP in place of the normal points experiencing an issue. If Reliability issues can’t be resolved in a timely manner, ERCOT reserves the right to order the Resource off-line until the problem is resolved. Notification of Telemetry Data Issue IF: Notified of a telemetry data issue (telemetry data will not be available or is unreliable for operational purposes; THEN: The QSE should correct the telemetry data as soon as practicable, or, Manually replace the data, if available. Cannot Resolve IF: The QSE cannot resolve the telemetry data issue within two Business Day, fix the issue in a timely manner; THEN: The QSE provide an estimated time of resolution. Backup/Alternate Control Center Transfer 1 When notified by a QSE that they will be transferring to or from their backup/alternate control center, Identify the [QSE] in the email notification Send e-mail to “1 ERCOT System Operators”
Resource_Desk_Operating_Procedure.docx