NOTE: Our goal is to understand how your Customer communication organization will staff and coordinate an Solar United Neighbors communication (weekly calls and additional 40-100 leads in a short time spreadsheet updates) frame. Site visit scheduling Site visits Installation Administrative work 19. Please provide company information & Number of years in business? experience. Number of years installing PV systems? Are you a member of your local SEIA chapter or other NOTE: Please provide answers to ALL the professional organizations? bulleted points. Amount of general liability insurance? Amount of worker’s compensation insurance? State and local licensing numbers Total number of installs completed in the last two years Number of installs in the jurisdictions applicable for this group Additional information on the company’s experience, standing and stability System Warranty 20. Describe production and product warranties [These are EXAMPLES Add/Remove as needed] – provided for system modules. Module model X Product warranty = 10 years on all defects Production warranty = 25 year linear warranty to 80% of rated capacity 21. Describe warranty provided for inverters [These are EXAMPLES Add/Remove as needed] – and options for extending the warranty. Inverter Y Product warranty = 10 years Extendable to 20 years
NOTE: Our goal is to understand how your organization will staff and coordinate an additional 40-100 leads in a short time frame. Customer communication Solar United Neighbors communication (weekly calls and spreadsheet updates) Site visit scheduling Site visits Installation Administrative work 19. Please provide company information & experience. NOTE: Please provide answers to ALL the bulleted points. Number of years in business? Number of years installing PV systems? Are you a member of your local SEIA chapter or other professional organizations? Amount of general liability insurance? Amount of worker’s compensation insurance? State and local licensing numbers Total number of installs completed in the last two years Number of installs in the jurisdictions applicable for this group Additional information on the company’s experience, standing and stability System Warranty 20. Describe production and product warranties provided for system modules. [These are EXAMPLES – Add/Remove as needed] Module model X Product warranty = 10 years on all defects Production warranty = 25 year linear warranty to 80% of rated capacity 21. Describe warranty provided for inverters and options for extending the warranty. [These are EXAMPLES – Add/Remove as needed] Inverter Y Product warranty = 10 years Extendable to 20 years
RFP-Response-Template.docx