Well Child Care; Behavioral Practices will employ behavioral health Depression Level III Health BH providers providers as part of their service SIM? 2 Screening; SUD Integration portfolio. Screening CAHPS Survey; Patient Practices will gather feedback from Solicit patient ECHO Survey; Level I Engagement their patients using a post-visit CPC, SIM input National Core and Experience question or brief set of questions. Indicators Survey CAHPS Survey; Patient Patient Practices will enact and publish results ECHO Survey; Level II Engagement satisfaction from a patient satisfaction survey on a CPC, SIM 6C National Core and Experience survey bi-annual basis. Indicators Survey CAHPS Survey; Patient Practices will employ shared decision Shared decision ECHO Survey; CPC, CPC+, Level II Engagement making tools for at least two primary 4E making tools National Core SIM and Experience care conditions. Indicators Survey CAHPS Survey; Patient Practices will convene a patient and Patient advisory ECHO Survey; CPC, CPC+, Level III Engagement family advisory council and publish 6C4 group National Core SIM and Experience relevant minutes on a quarterly basis. Indicators Survey Performs Practices will identify a change area Quality practice Level I and work on specific activities that will 6 Improvement improvement advance progress in that area. activities Practices will develop and implement an agency quality improvement plan Quality Level II Agency QI plan that is reviewed annually and linked to ACC 1.0 6 Improvement the strategic and operational direction of the practice.
Behavioral Health Integration BH providers Practices will employ behavioral health providers as part of their service portfolio. Level III Well Child Care; Depression Screening; SUD Screening SIM? 2 Patient Engagement and Experience Solicit patient input Practices will gather feedback from their patients using a post-visit question or brief set of questions. Level I CAHPS Survey; ECHO Survey; National Core Indicators Survey CPC, SIM Patient Engagement and Experience Patient satisfaction survey Practices will enact and publish results from a patient satisfaction survey on a bi-annual basis. Level II CAHPS Survey; ECHO Survey; National Core Indicators Survey CPC, SIM 6C Patient Engagement and Experience Shared decision making tools Practices will employ shared decision making tools for at least two primary care conditions. Level II CAHPS Survey; ECHO Survey; National Core Indicators Survey CPC, CPC+, SIM 4E Patient Engagement and Experience Patient advisory group Practices will convene a patient and family advisory council and publish relevant minutes on a quarterly basis. Level III CAHPS Survey; ECHO Survey; National Core Indicators Survey CPC, CPC+, SIM 6C4 Quality Improvement Performs practice improvement activities Practices will identify a change area and work on specific activities that will advance progress in that area. Level I 6 Quality Improvement Agency QI plan Practices will develop and implement an agency quality improvement plan that is reviewed annually and linked to the strategic and operational direction of the practice. Level II ACC 1.0 6
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