Do financial service Does the FSP have sufficient transaction points/agents to Potentially adequate. providers have meet programme sufficient access to Do the priorities of the FSP for restoring service beneficiaries? (geographical area, service quality) meet programme Can alternative solutions be put in place for those who cannot physically access the service? Do persons of concern need to travel a long distance to access the service? Is there functioning For MNOs, is the maximum recovery time for voice calls, Needs supplementary infrastructure for SMS, internet consistent with programme needs? questions. mobile In an MNO, has the FSP signed up to the GSMA Code of banking (internet, Conduct for Mobile Money Providers? etc.)? What is the The does not have coverage and specific questions on the capacity of capacity and coverage of government social government social protection system protection system as as possible cash possible cash transfer transfer delivery delivery mechanism. mechanism? Is it possibility that Do persons of concern have/can be provided the Needs supplementary particular groups necessary documents to meet KYC requirements and questions. will be excluded register to the service? from accessing If no, can persons of concern be provided with the assistance due to necessary documents to meet KYC requirements by the lack ID/bank organization/Government and register to the service? account, mobile etc. and what are the mitigation measures? The CDMAT will need to be adapted to provide an overview of existing financial providers and their geographic coverage in order to inform organizations operating in Yemen on delivery mechanism of cash and voucher modalities. The TAWG with the support of REACH will adjust the questionnaire for the context of financial service providers in Yemen (further responsibilities for any subsequent work to be assigned). Part of the study i.e. on electronic transfers will be based on – – secondary data collected by CMWG members using e-transfer as a delivery mechanism in a mapping exercise of the areas of intervention and documentation of lessons learnt. Community Access to Market, Acceptance, Safety, and Risks The method for the community assessment proposed be Focus Group Discussions (FGD) and/or key informant interviews (KII). FGD participants will discuss:
Do financial service providers have sufficient access to beneficiaries? Does the FSP have sufficient transaction points/agents to meet programme Do the priorities of the FSP for restoring service (geographical area, service quality) meet programme Can alternative solutions be put in place for those who cannot physically access the service? Do persons of concern need to travel a long distance to access the service? Potentially adequate. Is there functioning infrastructure for mobile banking (internet, etc.)? For MNOs, is the maximum recovery time for voice calls, SMS, internet consistent with programme needs? In an MNO, has the FSP signed up to the GSMA Code of Conduct for Mobile Money Providers? Needs supplementary questions. What is the coverage and capacity of government social protection system as possible cash transfer delivery mechanism? The does not have specific questions on the capacity and coverage of government social protection system as possible cash transfer delivery mechanism. Is it possibility that particular groups will be excluded from accessing assistance due to lack ID/bank account, mobile etc. and what are the mitigation measures? Do persons of concern have/can be provided the necessary documents to meet KYC requirements and register to the service? If no, can persons of concern be provided with the necessary documents to meet KYC requirements by the organization/Government and register to the service? Needs supplementary questions. The CDMAT will need to be adapted to provide an overview of existing financial providers and their geographic coverage in order to inform organizations operating in Yemen on delivery mechanism of cash and voucher modalities. The TAWG with the support of REACH will adjust the questionnaire for the context of financial service providers in Yemen (further responsibilities for any subsequent work to be assigned). Part of the study – i.e. on electronic transfers – will be based on secondary data collected by CMWG members using e-transfer as a delivery mechanism in a mapping exercise of the areas of intervention and documentation of lessons learnt. Community Access to Market, Acceptance, Safety, and Risks The method for the community assessment proposed be Focus Group Discussions (FGD) and/or key informant interviews (KII). FGD participants will discuss:
reach_ymn_tor_jointcashstudysupport_tor.docx