not practices; Managers advised the members that patients can influence any changes by contacting Hull CCG on the contacts supplied in the newsletter. It was agreed that members coming on site into practices are best placed to discuss how they feel about any information supplied by the practices with patients and give feedback at this meeting. Accessible information is available in all the practices and can be accessed as and when required. Members asked PM’s for a glossary of terms Members to supply at next used. Member’s agreed to start a list of meeting. abbreviations etc. to enable Managers to produce a glossary. (At the end of these Minute taker to ensure minutes a glossary has been added for any glossary added following abbreviations within these minutes.) today’s meeting. 4: Any other business 4.1 Progress report patient survey 2015/16 CW asked about the progress of the survey DW to chase up results with results. DW advised the members these were CHCP communications team. not yet available but gave an overview of what we have done in the past from previous results. It was agreed to invite D Ripper – Project SE to invite David Ripper to Manager to the next meeting to discuss Digital the next PPG meeting. Transformation in practices which is an area of innovation in support of the previous year survey which highlighted patients concerns about getting through on the telephone. 4.2 Virtual Members There have been a number of patients who have signed up to become virtual members, VW discussed how they will participate in the future by being invited to make suggestions to agenda items and any feedback from previous meetings.
not practices; Managers advised the members that patients can influence any changes by contacting Hull CCG on the contacts supplied in the newsletter. It was agreed that members coming on site into practices are best placed to discuss how they feel about any information supplied by the practices with patients and give feedback at this meeting. Accessible information is available in all the practices and can be accessed as and when required. Members asked PM’s for a glossary of terms used. Member’s agreed to start a list of abbreviations etc. to enable Managers to produce a glossary. (At the end of these minutes a glossary has been added for any abbreviations within these minutes.) Members to supply at next meeting. Minute taker to ensure glossary added following today’s meeting. 4: Any other business 4.1 Progress report patient survey 2015/16 4.2 Virtual Members CW asked about the progress of the survey results. DW advised the members these were not yet available but gave an overview of what we have done in the past from previous results. It was agreed to invite D Ripper – Project Manager to the next meeting to discuss Digital Transformation in practices which is an area of innovation in support of the previous year survey which highlighted patients concerns about getting through on the telephone. There have been a number of patients who have signed up to become virtual members, VW discussed how they will participate in the future by being invited to make suggestions to agenda items and any feedback from previous meetings. DW to chase up results with CHCP communications team. SE to invite David Ripper to the next PPG meeting.
PPG%20Notes%2013.1.17.docx