59% 1 0 0 15 0 94% Chiltern (16) LQRs (17) 4 0 3 9 1 75% *nr = not reported Community Services (20) 2 0 3 15 0 70% OP Mental Health (10) 2 (1nr) 0 1 7 0 Directorate Tariff FY IAP YE Outturn YE variance Sub-total (58) 12 0 7 38 1 67% Block 428,283 430,206 0% Older People Buckinghamshire % met C&V 127,870 116,743 -9% 0 0 0 16 0 100% Aylesbury (16) R Red Indicators Service Ref Measure Target Actual Trend Impact Action and Resolution Timescale Out of NQR OOH urgent The Trust Executive Board has commissioned Extended Hours 10 triage (walk in) - an independent review of the OOH service waiting time B8 time to triage; 95% 66% which is due to start soon and will take 2 – 3 possibly <20 mins of months. Alongside this; resulting in arrival delayed care Out of NQR OOH non-urgent NQR10 B8 and B9: The service is in the Hours 10 triage (walk in) - process of recruiting additional staff to support B9 time to triage ≥ early triage of these patients as required. 95% within 60 95% 81% NQR 12 B10. The service is working with the minutes 111 service to improve availability of appointments. This will increase the opportunity for patients to be seen within the agreed time. Out of NQR OOH percentage Hours 7 of unfilled shifts; NQR 7 B6: There is continued positive B6 ability to match recruitment of GPs and Advanced Nurse capacity with 2% 9% Practitioners that will enable us to work demand towards achieving the target.
LQRs (17) 4 0 3 9 1 59% Community Services (20) 2 0 3 15 0 75% OP Mental Health (10) 2 (1nr) 0 1 7 0 70% Sub-total (58) 12 0 7 38 1 67% Buckinghamshire % met Aylesbury (16) 0 0 0 16 0 100% Chiltern (16) 1 0 0 15 0 94% *nr = not reported Directorate Tariff FY IAP YE Outturn YE variance Older People Block 428,283 430,206 0% C&V 127,870 116,743 -9% R Red Indicators Service Ref Measure Target Actual Trend Impact Action and Resolution Timescale Out of Hours NQR 10 B8 OOH urgent triage (walk in) - time to triage; <20 mins of arrival 95% 66% Extended waiting time possibly resulting in delayed care The Trust Executive Board has commissioned an independent review of the OOH service which is due to start soon and will take 2 – 3 months. Alongside this; NQR10 B8 and B9: The service is in the process of recruiting additional staff to support early triage of these patients as required. NQR 12 B10. The service is working with the 111 service to improve availability of appointments. This will increase the opportunity for patients to be seen within the agreed time. NQR 7 B6: There is continued positive recruitment of GPs and Advanced Nurse Practitioners that will enable us to work towards achieving the target. Out of Hours NQR 10 B9 OOH non-urgent triage (walk in) - time to triage ≥ 95% within 60 minutes 95% 81% Out of Hours NQR 7 B6 OOH percentage of unfilled shifts; ability to match capacity with demand 2% 9%
18ii_CG_Performance-Report-April-2017.docx