Support and maintain correspondence with volunteers who fundraise for RECLAIM, and promote fundraising to existing volunteers; Keep volunteer policies and procedures up to date, including risk assessments; Raise staff awareness of the role and the function of volunteers; Ensure there is appropriate support and training for volunteers; Monitor, support, motivate and accredit volunteers/mentors and their work; Celebrate volunteering by organising celebration events; Offer advice and information to volunteers and external organisations through telephone and email contact; Manage budgets and resources, including the reimbursement of volunteer/mentor expenses; Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes; Monitor and evaluate activities and write reports to support funding bids; Maintain Salesforce/databases and undertake any other administrative duties. General Requirements: To work autonomously and self-manage; Ensure safeguarding and child protection policies are adhered to and communicated to all volunteers and mentors; Deputise and cover for colleagues as required; Act as an ambassador for the RECLAIM organisation and actively promote and model its core vision, mission and values; Actively share knowledge and skills with the RECLAIM team; Commit to own development and that of the organisation and staff team; Commit to attendance and contribution to team meetings and 1:1s; Submit weekly progress on all your activities to manager; Submit monitoring/evaluation reports and ensure data is accurate when updating Salesforce; Ensure services are provided in line with contractual; regulatory and best practice standards; projects and assessments; Maintain the highest quality overall service provision; Undertake other duties/special projects commensurate with the grading of the post as may be required. Person Specification Application Interview Education, qualifications and training English and Maths GCSE at grade C or above, or equivalent Experience Proven relationship management experience and experience working with a variety of people Previous budgetary management experience Experience in Programme/Project Management
Support and maintain correspondence with volunteers who fundraise for RECLAIM, and promote fundraising to existing volunteers; Keep volunteer policies and procedures up to date, including risk assessments; Raise staff awareness of the role and the function of volunteers; Ensure there is appropriate support and training for volunteers; Monitor, support, motivate and accredit volunteers/mentors and their work; Celebrate volunteering by organising celebration events; Offer advice and information to volunteers and external organisations through telephone and email contact; Manage budgets and resources, including the reimbursement of volunteer/mentor expenses; Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes; Monitor and evaluate activities and write reports to support funding bids; Maintain Salesforce/databases and undertake any other administrative duties. General Requirements: To work autonomously and self-manage; Ensure safeguarding and child protection policies are adhered to and communicated to all volunteers and mentors; Deputise and cover for colleagues as required; Act as an ambassador for the RECLAIM organisation and actively promote and model its core vision, mission and values; Actively share knowledge and skills with the RECLAIM team; Commit to own development and that of the organisation and staff team; Commit to attendance and contribution to team meetings and 1:1s; Submit weekly progress on all your activities to manager; Submit monitoring/evaluation reports and ensure data is accurate when updating Salesforce; Ensure services are provided in line with contractual; regulatory and best practice standards; projects and assessments; Maintain the highest quality overall service provision; Undertake other duties/special projects commensurate with the grading of the post as may be required. Person Specification Application Interview Education, qualifications and training English and Maths GCSE at grade C or above, or equivalent Experience Proven relationship management experience and experience working with a variety of people Previous budgetary management experience Experience in Programme/Project Management
RECLAIM%20Vols%20%26%20Mentors%20Coordinator%202018%20job%20description.docx