Images of tech devices with landing page VOICE OVER: for disasterassistance.gov You can register online at disasterassistance.gov or via a smartphone. You may also call 1-800-621-3362 and Footage of survivor using phone people with speech or hearing disabilities can call 1-800-462-7585 for TTY or use Text on screen: 711 Relay or Video Relay Services at FEMA Standard Hours Of Operation The FEMA toll-free 7 a.m. - 10 p.m. local time telephone services standard hours of 7 days a week operation in the contiguous United States are from 7 a.m. to 10 p.m. local time, seven days a week. up of footage of person using smart VOICE OVER: phone with text services (and possible You may also choose to receive SMS screen shots of texts) text messaging which allows you to receive notifications to smart devices regarding your FEMA application. Text on screen: The official FEMA number displayed on Official FEMA number: the device is and the notification will contain the last 4 digits of the FEMA Registration Number at the beginning of the message. Text on screen: VOICE OVER: Text messages do not include specific Messages regarding updates will not information about your assistance include specific information about categories, amount of assistance or additional information needed to process the request for assistance. Survivor can access account online or call You can access your account online or FEMA for assistance call FEMA and speak to the Helpline for assistance. You will be responsible for Survivor is responsible for data charges data charges from your carrier; however but service is free the service itself is free. You can reply 'STOP' to unsubscribe from the service You can reply to unsubscribe from at any time. “STOP” service at any time Transition to: Graphics Title: Why Registration Intake Process is Important
Images of tech devices with landing page for disasterassistance.gov Footage of survivor using phone Text on screen: FEMA Standard Hours Of Operation 7 a.m. - 10 p.m. local time 7 days a week VOICE OVER: You can register online at disasterassistance.gov or via a smartphone. You may also call 1-800-621-3362 and people with speech or hearing disabilities can call 1-800-462-7585 for TTY or use 711 Relay or Video Relay Services at The FEMA toll-free telephone services standard hours of operation in the contiguous United States are from 7 a.m. to 10 p.m. local time, seven days a week. up of footage of person using smart phone with text services (and possible screen shots of texts) Text on screen: Official FEMA number: VOICE OVER: You may also choose to receive SMS text messaging which allows you to receive notifications to smart devices regarding your FEMA application. The official FEMA number displayed on the device is and the notification will contain the last 4 digits of the FEMA Registration Number at the beginning of the message. Text on screen: Text messages do not include specific information about your assistance Survivor can access account online or call FEMA for assistance Survivor is responsible for data charges but service is free You can reply “STOP” to unsubscribe from service at any time Transition to: VOICE OVER: Messages regarding updates will not include specific information about categories, amount of assistance or additional information needed to process the request for assistance. You can access your account online or call FEMA and speak to the Helpline for assistance. You will be responsible for data charges from your carrier; however the service itself is free. You can reply 'STOP' to unsubscribe from the service at any time. Graphics Title: Why Registration Intake Process is Important
Registration_Intake_Script_FINAL.docx