Once you have located the relevant service referral in the service client’s ‘Accepted pending’ tab, you can add service delivery information for the service. Select the arrow on the 'Client card' to view the expanded client card view and select service ‘Add information’ Alternatively, you can service in the expanded list view. select ‘Add information’ The 'Add service information' screen will be displayed. When adding service information for residential care including respite, transition care, short term restorative care, and commonwealth home support programme services you must enter the 'Service start date', input a and select from ‘Frequency’, an “Intensity” the drop-down list (all three inputs are mandatory). Enter any additional information in the remaining fields and select 'Save changes’. Once saved, the client will move from the tab to the in ‘Accepted services pending’ ‘Services tab, and the populated service information will display under the section place’ ‘Services’ within the client record. When updating Home Care Package information you must enter a and select an ‘Frequency’ from the drop-down list. The will update once the “Intensity” ‘Service start date’ commencement date has been received from the Department of Human Services. Enter any additional information in the remaining fields and select ‘Save changes’. Once saved, the client will only move from the tab to the ‘Accepted services pending’ in tab once a is present. Once this has occurred, the ‘Services place’ ‘Service start date’ populated service information will display under the section within the client record. ‘Services’
Once you have located the relevant client’s service referral in the ‘Accepted service pending’ tab, you can add service delivery information for the service. Select the arrow on the 'Client card' to view the expanded client card view and select ‘Add service information’ Alternatively, you can select ‘Add service information’ in the expanded list view. The 'Add service information' screen will be displayed. When adding service information for residential care including respite, transition care, short term restorative care, and commonwealth home support programme services you must enter the 'Service start date', input a ‘Frequency’, and select an “Intensity” from the drop-down list (all three inputs are mandatory). Enter any additional information in the remaining fields and select 'Save changes’. Once saved, the client will move from the ‘Accepted services pending’ tab to the ‘Services in place’ tab, and the populated service information will display under the ‘Services’ section within the client record. When updating Home Care Package information you must enter a ‘Frequency’ and select an “Intensity” from the drop-down list. The ‘Service start date’ will update once the commencement date has been received from the Department of Human Services. Enter any additional information in the remaining fields and select ‘Save changes’. Once saved, the client will only move from the ‘Accepted services pending’ tab to the ‘Services in place’ tab once a ‘Service start date’ is present. Once this has occurred, the populated service information will display under the ‘Services’ section within the client record.
qrg-recording_and_updating_service_delivery_information.docx