If YES, please answer Q5 7 If NO, please go to Q8 and 9 – Question 5 If YES, how do you use FYTbus? More than once a week? More than once a month? On one or more excursion or shopping trip? Question 6 If YES, how do you rate our services? SERVICE FEATURE VERY GOOD QUITE GOOD POOR Reliability of our services Friendliness of our driver and passenger assistant The help we provide in getting on and off the bus and up’ ‘buckling The cleanliness of our buses The comfort of the seating in our buses Communications about our services Question 7 How else can we help you make the journeys you want to make? Please write in Question 8 If you have NOT yet been a passenger on FYTbus, What would persuade you to leave your car at home and take the bus for local journeys?
If YES, please answer Q5 – 7 If NO, please go to Q8 and 9 Question 5 If YES, how do you use FYTbus? More than once a week? More than once a month? On one or more excursion or shopping trip? Question 6 If YES, how do you rate our services? SERVICE FEATURE VERY GOOD QUITE GOOD POOR Reliability of our services Friendliness of our driver and passenger assistant The help we provide in getting on and off the bus and ‘buckling up’ The cleanliness of our buses The comfort of the seating in our buses Communications about our services Question 7 How else can we help you make the journeys you want to make? Please write in Question 8 If you have NOT yet been a passenger on FYTbus, What would persuade you to leave your car at home and take the bus for local journeys?
Residents-survey-2017.docx