enables sales team do not receive further to keep track of contact from the sales members team. Pulse Prospect reports Last action on file Secure Enables customers to use Yes Electronic plus 2 – 16 plus 2 years disposal the centre as a pay as membership data on customers who you go member. If not base. are not members used the centre after 2 but use the centre. years they are unlikely to Customers are return. offered a membership to help save money based on their current usage. Pulse User surveys Current year Secure Once data is put in a Yes Electronic survey – 17 disposal report responses are monkey disposed of. Manual onsite – questionnaires
enables sales team to keep track of members do not receive further contact from the sales team. Pulse 16 Prospect reports on customers who are not members but use the centre. Customers are offered a membership to help save money based on their current usage. Last action on file plus 2 years Secure disposal Enables customers to use the centre as a pay as you go member. If not used the centre after 2 years they are unlikely to return. Electronic – plus 2 membership data base. Yes Pulse 17 User surveys Current year Secure disposal Once data is put in a report responses are disposed of. Electronic – survey monkey Manual – onsite questionnaires Yes
192-retention-policy-for-section-191-service.docx