MINIMUM EXPERIENCE AND TRAINING in law enforcement administration, criminal justice, public Bachelor’s degree administration, or a related degree in a field as named above is highly preferred, field, master’s and 10 to 15 years of progressively responsible experience in law enforcement administrative or command work; and/or any equivalent combination of training and experience required to perform the essential position functions. SPECIAL REQUIREMENTS Certification (or possess necessary qualifications to be certified) as a Police Officer and successful completion of mandatory in-service training requirements through the Criminal Justice Education and Standards Commission of North Carolina. Possession of a valid North Carolina driver's license. *** For additional training requirements see the Department's Standard Operating Procedures Manual. COMPETENCIES Ability to use the tools and concepts of the specialty area in Technical Competency: which the employee works. Includes using appropriate processes, procedures, resources, computers, software, and work or professional standards. Interpersonal Competency: Ability to work with people, develop and maintain work relationships, communicate, manage conflict, and perform as an effective team member. Ability to think, learn and process information. Ability to Intellectual Competency: solve problems and gather necessary information. Includes having math and reading skills appropriate to job levels. Strategic Planning and Performance Measurement: Ability to ensure program efficiency and effective outcomes through performance management and budgeting. Ability to identify customers, determine the valid needs of a Customer Service: situation, and provide service or service recovery in a manner that satisfies the customer. Organizational and Community Sensitivity: Ability to take the larger perspective into account, recognize organizational and community priorities and balance actions appropriately. Physical Skills: Ability to perform required jobs with adequate strength, dexterity,
MINIMUM EXPERIENCE AND TRAINING Bachelor’s degree in law enforcement administration, criminal justice, public administration, or a related field, master’s degree in a field as named above is highly preferred, and 10 to 15 years of progressively responsible experience in law enforcement administrative or command work; and/or any equivalent combination of training and experience required to perform the essential position functions. SPECIAL REQUIREMENTS Certification (or possess necessary qualifications to be certified) as a Police Officer and successful completion of mandatory in-service training requirements through the Criminal Justice Education and Standards Commission of North Carolina. Possession of a valid North Carolina driver's license. *** For additional training requirements see the Department's Standard Operating Procedures Manual. COMPETENCIES Technical Competency: Ability to use the tools and concepts of the specialty area in which the employee works. Includes using appropriate processes, procedures, resources, computers, software, and work or professional standards. Interpersonal Competency: Ability to work with people, develop and maintain work relationships, communicate, manage conflict, and perform as an effective team member. Intellectual Competency: Ability to think, learn and process information. Ability to solve problems and gather necessary information. Includes having math and reading skills appropriate to job levels. Strategic Planning and Performance Measurement: Ability to ensure program efficiency and effective outcomes through performance management and budgeting. Customer Service: Ability to identify customers, determine the valid needs of a situation, and provide service or service recovery in a manner that satisfies the customer. Organizational and Community Sensitivity: Ability to take the larger perspective into account, recognize organizational and community priorities and balance actions appropriately. Physical Skills: Ability to perform required jobs with adequate strength, dexterity,
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