Medical and Osteopathy (MD, DO, Marriage and Family Therapist EMT-Paramedic, Physician Assistant, Mental Health Counselor and Podiatrist) Mixed Martial Arts Contests Motor Vehicle Industry Nurse Aide Motor Vehicle Repair Nursing Home Administrator Naturopathic Medicine Occupational Therapy Nursing Port Pilot Optometry Real Estate Appraiser Pest Control Pharmacy and Pharmacist Respiratory Therapist Physical Therapy Social Worker Private Detective and Guard Subdivision Psychology Time Share Real Estate Travel Agency Speech Pathology and Audiology Uniform Athlete Agents Veterinary Veterinary Technicians (eff. 7/1/18) Licensing and Regulatory Requirements The licensing function includes the following: Applications through a secure web portal (approximately 18,000 applications/annual) Track documents submitted with the application Track questions submitted to the applicant with the applicant response (email integration) Track licensing fees paid and outstanding Electronic payment processing Use a workflow to guide the licensing process (application intake, assignments, reviews, approvals/denials, appeals) Allow for templates of correspondences Desktop scanning Track time spent on applications by type of application and throughout workflow; provide metrics to identify chokepoints. Submission of verification data by third parties (e.g., employers, insurers) Provide for license dependencies such as real estate agent/broker, contractor company/RME, motor vehicle dealer/salespersons. Provide for business entity name validation through Business Registration database? Capture license conditions, restrictions, and all other license limitations that may be issued by the board as a condition of initial licensure. Ongoing license maintenance through a secure web portal – including license renewals (approximately 222,000 license changes in 2016) Track documents submitted as required for continued licensure Track licensing fees paid and outstanding Electronic payment processing Use a workflow to guide the licensing maintenance processes (application intake, assignments, reviews, approvals/denials, appeals) License restoration
Medical and Osteopathy (MD, DO, EMT-Paramedic, Physician Assistant, and Podiatrist) Motor Vehicle Industry Motor Vehicle Repair Naturopathic Medicine Nursing Optometry Pest Control Pharmacy and Pharmacist Physical Therapy Private Detective and Guard Psychology Real Estate Speech Pathology and Audiology Veterinary Marriage and Family Therapist Mental Health Counselor Mixed Martial Arts Contests Nurse Aide Nursing Home Administrator Occupational Therapy Port Pilot Real Estate Appraiser Respiratory Therapist Social Worker Subdivision Time Share Travel Agency Uniform Athlete Agents Veterinary Technicians (eff. 7/1/18) Licensing and Regulatory Requirements The licensing function includes the following: Applications through a secure web portal (approximately 18,000 applications/annual) Track documents submitted with the application Track questions submitted to the applicant with the applicant response (email integration) Track licensing fees paid and outstanding Electronic payment processing Use a workflow to guide the licensing process (application intake, assignments, reviews, approvals/denials, appeals) Allow for templates of correspondences Desktop scanning Track time spent on applications by type of application and throughout workflow; provide metrics to identify chokepoints. Submission of verification data by third parties (e.g., employers, insurers) Provide for license dependencies such as real estate agent/broker, contractor company/RME, motor vehicle dealer/salespersons. Provide for business entity name validation through Business Registration database? Capture license conditions, restrictions, and all other license limitations that may be issued by the board as a condition of initial licensure. Ongoing license maintenance through a secure web portal – including license renewals (approximately 222,000 license changes in 2016) Track documents submitted as required for continued licensure Track licensing fees paid and outstanding Electronic payment processing Use a workflow to guide the licensing maintenance processes (application intake, assignments, reviews, approvals/denials, appeals) License restoration
PVL%20SOW-PVL%20RFP%20Process%20Improvement%20Mapping.docx