Criterion 2.3 - Informed patient decisions Indicators A. Our patients can access information from the clinical team about proposed investigations, ► referrals and treatments, including the purpose, importance, benefits, and risks. B. Our patients receive information to support the diagnosis, treatment and management of ► conditions. Why this is important Patients have the right to make informed decisions about their health, medical treatments, referrals and procedures, and therefore practices need to provide information that the patient can understand, tailored according to their individual needs and circumstances. Meeting this Criterion Providing appropriate and sufficient information Information provided to patients can be paper-based or online (e.g. leaflets, brochures, links to reputable websites). The information needs to be delivered in an appropriate language and format, which means using simple language, minimising jargon and complicated terms, and using clear diagrams. Consideration also needs to be given to: the patient’s physical, visual and cognitive capacities, may affect their ability to understand the information, make decisions, or provide consent the way potentially sensitive information is communicated (e.g. sexually transmitted infections, borne viruses, and pregnancy results) the patient’s cultural and linguistic background (e.g. you may need to use an interpreter to check that the patient understands everything that you have told them) situations where patients are dependent on a third party for their ongoing care, as the carer needs to receive and understand all appropriate information. Information about interventions Providing information tests and treatments (including medicines and medicine safety) may help patients to make informed decisions about their health care. For this reason, practitioners can consider: offering to discuss any issues about a patient’s condition, proposed treatment and medicines that could be confusing directing patients to reliable health and medicine websites where they can find further information
Criterion 2.3 - Informed patient decisions Indicators ► A. Our patients can access information from the clinical team about proposed investigations, referrals and treatments, including the purpose, importance, benefits, and risks. ► B. Our patients receive information to support the diagnosis, treatment and management of conditions. Why this is important Patients have the right to make informed decisions about their health, medical treatments, referrals and procedures, and therefore practices need to provide information that the patient can understand, tailored according to their individual needs and circumstances. Meeting this Criterion Providing appropriate and sufficient information Information provided to patients can be paper-based or online (e.g. leaflets, brochures, links to reputable websites). The information needs to be delivered in an appropriate language and format, which means using simple language, minimising jargon and complicated terms, and using clear diagrams. Consideration also needs to be given to: the patient’s physical, visual and cognitive capacities, may affect their ability to understand the information, make decisions, or provide consent the way potentially sensitive information is communicated (e.g. sexually transmitted infections, borne viruses, and pregnancy results) the patient’s cultural and linguistic background (e.g. you may need to use an interpreter to check that the patient understands everything that you have told them) situations where patients are dependent on a third party for their ongoing care, as the carer needs to receive and understand all appropriate information. Information about interventions Providing information tests and treatments (including medicines and medicine safety) may help patients to make informed decisions about their health care. For this reason, practitioners can consider: offering to discuss any issues about a patient’s condition, proposed treatment and medicines that could be confusing directing patients to reliable health and medicine websites where they can find further information
racgp-standards-for-general-practices-5th-edition-consultation-draft.docx