Access to your health information ACT Health Services Commissioner 02 6205 2222 You may ask practice staff about any aspect of www.hrc.act.gov.au/health your healthcare, including information contained in your record. You can request access to your Health and Disability Services Complaints Office medical record and any other information the Western Australia 1800 813 583 practice records about you. – www.hadsco.wa.gov.au/home/index.cfm If you request access to your medical record, your Information and Privacy Commission GP will need to consider if there may be a risk of New South Wales 1800 472 679 – physical or mental harm to you or any other person www.ipc.nsw.gov.au/privacy/ipc_index.html that may result from disclosure of your health information. Your GP may need to remove any Office of the Health Services Commissioner information that will affect the privacy of other Victoria 1300 582 113 – individuals. www.health.vic.gov.au/hsc/index.htm Sharing information is important for good Office of the Information Commissioner communication between you and practice staff. Northern Territory 1800 005 610 – Your GP is able to provide a full explanation of the health summary or medical record you are provided access to. Office of the Information Commissioner Queensland 07 3234 7373 – Depending on what is involved, you may be asked www.oic.qld.gov.au to contribute to the cost of providing the information. Ombudsman Tasmania 1800 001 170 Direct marketing www.ombudsman.tas.gov.au This practice does not engage in direct marketing. Health and Community Services Complaints Resolving concerns regarding the privacy of Commissioner (HCSCC) your health information South Australia 08 8226 8666 – If you have any concerns regarding the privacy of www.hcscc.sa.gov.au your personal health information or the accuracy of the information held by the practice, you should Practice contact details – discuss these with practice staff. Inaccurate information can be corrected or your concerns noted in your record. For legal reasons, the original notes will be retained. Contacts If you have questions or a complaint about the privacy of your personal information, please ask to speak to the privacy contact officer at the practice. Further information on privacy legislation is available from: Office of the Australian Information Commissioner 1300 363 992 www.oaic.gov.au
Access to your health information You may ask practice staff about any aspect of your healthcare, including information contained in your record. You can request access to your medical record and any other information the practice records about you. If you request access to your medical record, your GP will need to consider if there may be a risk of physical or mental harm to you or any other person that may result from disclosure of your health information. Your GP may need to remove any information that will affect the privacy of other individuals. Sharing information is important for good communication between you and practice staff. Your GP is able to provide a full explanation of the health summary or medical record you are provided access to. Depending on what is involved, you may be asked to contribute to the cost of providing the information. Direct marketing This practice does not engage in direct marketing. Resolving concerns regarding the privacy of your health information If you have any concerns regarding the privacy of your personal health information or the accuracy of the information held by the practice, you should discuss these with practice staff. Inaccurate information can be corrected or your concerns noted in your record. For legal reasons, the original notes will be retained. Contacts If you have questions or a complaint about the privacy of your personal information, please ask to speak to the privacy contact officer at the practice. Further information on privacy legislation is available from: Office of the Australian Information Commissioner 1300 363 992 www.oaic.gov.au ACT Health Services Commissioner 02 6205 2222 www.hrc.act.gov.au/health Health and Disability Services Complaints Office Western Australia – 1800 813 583 www.hadsco.wa.gov.au/home/index.cfm Information and Privacy Commission New South Wales – 1800 472 679 www.ipc.nsw.gov.au/privacy/ipc_index.html Office of the Health Services Commissioner Victoria – 1300 582 113 www.health.vic.gov.au/hsc/index.htm Office of the Information Commissioner Northern Territory – 1800 005 610 Office of the Information Commissioner Queensland – 07 3234 7373 www.oic.qld.gov.au Ombudsman Tasmania 1800 001 170 www.ombudsman.tas.gov.au Health and Community Services Complaints Commissioner (HCSCC) South Australia – 08 8226 8666 www.hcscc.sa.gov.au Practice contact details –
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