Contact CMT (telephony provider) to redirect subset of DDl lines to management mobile phones Equipment Use of laptops, 3g connections and mobile telephony to provide (key equipment recovery or immediate connectivity/telecoms for recovery plan. replacement processes; Establish temporary offices at LOCSU offices (Farringdon). Establish core alternative sources; mutual aid) team at temporary offices. Supplies Emergency mobile phones, laptops, contact lists. (processes to replace stock and Staff welfare if working from alternate sites. Confirm petty cash, travel, key supplies required; provision subsistence available. in emergency pack) Method of recovering and No significant impact on data. However for requests processed manually updating data there will be a delay as data is added manually and not scanned/automatically read. If backlog is significant consider overnight working for one night to recover. Duration If likely to extend beyond five working days then source temporary workspace nearer to WH offices in Harrow. Power outage Critical function: Responsibility: Musa Dhalla Deputy: Nimesh Mehta Potential impact on Dependent on duration if less than one working day – MEDIUM organisation if interrupted: If more than one working day then – HIGH Likelihood of interruption to Low organisation: Recovery timeframe: One working day (assumes prolonged duration) Resources required for recovery: Staff Lead: Musa Dhalla (based closest to office) (numbers, skills, knowledge, Supported by: All members of staff based at the WH offices alternative sources) Data / systems No impact on data (backup and recovery processes, All data is accessed and stored remotely. However means to access data staff and equipment required) (computers/networks based in office) is compromised. Premises Telephony - Contact CMT (telephony provider) to redirect subset of DDl (potential relocation or lines to management mobile phones options) Office infrastructure - Task sub-set of staff to work from home to provide remote support Mail room - Contact Royal Mail to confirm alternate delivery address for post. (if setting up temporary remote operations) Invoke manual processing SOP. Communications Task management mobile phones and emergency mobile phones to be used to contact key personnel;
Contact CMT (telephony provider) to redirect subset of DDl lines to management mobile phones Equipment (key equipment recovery or replacement processes; alternative sources; mutual aid) Use of laptops, 3g connections and mobile telephony to provide immediate connectivity/telecoms for recovery plan. Establish temporary offices at LOCSU offices (Farringdon). Establish core team at temporary offices. Supplies (processes to replace stock and key supplies required; provision in emergency pack) Emergency mobile phones, laptops, contact lists. Staff welfare if working from alternate sites. Confirm petty cash, travel, subsistence available. Method of recovering and updating data No significant impact on data. However for requests processed manually there will be a delay as data is added manually and not scanned/automatically read. If backlog is significant consider overnight working for one night to recover. Duration If likely to extend beyond five working days then source temporary workspace nearer to WH offices in Harrow. Critical function: Power outage Responsibility: Deputy: Musa Dhalla Nimesh Mehta Potential impact on organisation if interrupted: Dependent on duration if less than one working day – MEDIUM If more than one working day then – HIGH Likelihood of interruption to organisation: Low Recovery timeframe: One working day (assumes prolonged duration) Resources required for recovery: Staff (numbers, skills, knowledge, alternative sources) Lead: Musa Dhalla (based closest to office) Supported by: All members of staff based at the WH offices Data / systems (backup and recovery processes, staff and equipment required) No impact on data All data is accessed and stored remotely. However means to access data (computers/networks based in office) is compromised. Premises (potential relocation or options) Telephony - Contact CMT (telephony provider) to redirect subset of DDl lines to management mobile phones Office infrastructure - Task sub-set of staff to work from home to provide remote support Mail room - Contact Royal Mail to confirm alternate delivery address for post. (if setting up temporary remote operations) Invoke manual processing SOP. Communications Task management mobile phones and emergency mobile phones to be used to contact key personnel;
primary_eyecare_ltds_business_continuity_and_disaster_recovery_plan.docx