CRM QRG: RHD CRM Queues and Email mappings PURPOSE The purpose of this Quick Reference Guide is to build working knowledge and understanding of the current CRM queues configured for the Graduate School and RHD personnel. Associated Student-only email addresses (or for staff not using the CRM and CRM queue User Profiles wish to send these types of enquiries to the associated CRM queue) BEL Business Management – BEL Business RHD rhd.business@enquire.uq.edu.au BEL Business MBA – – BEL Business CSO – BEL Economics CSO – BEL Economics RHD rhd.economics@uq.edu.au – BEL Economics Management – BEL Law Management – BEL Law RHD rhd@law.uq.edu.au – BEL Law RHD – EAIT Architecture Management EAIT Architecture – – RHD archrhd@uq.edu.au EAIT Architecture CSO – EAIT - ITEE Management EAIT ITEE RHD rhdstudentenquiries@itee.uq.edu.au – EAIT ITEE CSO – EAIT Mech & EAIT Mech Mine Management – – Mining Eng General rhdadmin@mechmining.uq.edu.au EAIT Mech Mine CSO & RHD – Graduate School General Enquiries TL – Graduate School graduateschool@uq.edu.au Graduate School General Enquiries CSO – HABS Dentistry Management HABS Dentistry – – Rhd.dentistry@enquire.uq.edu.au RHD HABS Dentistry CSO – HABS HMNS Management – HABS HMNS RHD – HABS HMNS CSO – HABS NMSW RHD Nmsw.research@uq.edu.au HABS NMSW Manager –
CRM QRG: RHD CRM Queues and Email mappings PURPOSE The purpose of this Quick Reference Guide is to build working knowledge and understanding of the current CRM queues configured for the Graduate School and RHD personnel. CRM queue Associated Student-only email addresses (or for staff not using the CRM and wish to send these types of enquiries to the associated CRM queue) User Profiles BEL – Business RHD rhd.business@enquire.uq.edu.au BEL – Business Management BEL – Business MBA BEL – Business CSO BEL – Economics RHD rhd.economics@uq.edu.au BEL – Economics CSO BEL – Economics Management BEL – Law RHD rhd@law.uq.edu.au BEL – Law Management BEL – Law RHD EAIT – Architecture RHD archrhd@uq.edu.au EAIT – Architecture Management EAIT – Architecture CSO EAIT – ITEE RHD rhdstudentenquiries@itee.uq.edu.au EAIT - ITEE Management EAIT – ITEE CSO EAIT – Mech & Mining Eng General & RHD rhdadmin@mechmining.uq.edu.au EAIT – Mech Mine Management EAIT – Mech Mine CSO Graduate School graduateschool@uq.edu.au Graduate School – General Enquiries TL Graduate School – General Enquiries CSO HABS – Dentistry RHD Rhd.dentistry@enquire.uq.edu.au HABS – Dentistry Management HABS – Dentistry CSO HABS – HMNS RHD HABS – HMNS Management HABS – HMNS CSO HABS – NMSW RHD Nmsw.research@uq.edu.au HABS NMSW Manager
rhdgradqueue.docx