Executive summary During February and March 2018, NHS England surveyed Patient and Public Voice (PPV) Partners and chairs of committees, working groups and forums with PPV Partner members about their views and experiences. This report summarises the responses to the two surveys and actions taken or proposed in response. ‘Free text’ responses from both surveys are presented at appendices two and three, with an explanatory statement at appendix one. In appendix four, some of the headline results from the 2017/18 PPV Partner survey are compared with those of the 2016/17 survey. A total of 58 PPV Partner surveys were completed and received during the review period, with 57 completed online and one easy read printed survey. A total of 32 chair surveys were completed and returned, all of which were submitted online. The key themes identified from responses from PPV Partners are that: Most PPV Partners (45 respondents (78%)) believe that NHS England values patient and some or a however, in free text public involvement ‘to great extent’, comments, many raise concerns about the level of influence that they have or that pubic participation more widely has on decision-making. Some respondents are concerned about the impact of financial constraints on taking forward the outcomes of public participation. It is clear that many PPV Partners are very committed to public participation in the NHS, and to their involvement in NHS work, however, experiences are England’s mixed, and there remain some ongoing challenges, for example around processing expenses and communication. Several free text comments also share views about the level of commitment to public participation amongst NHS professionals, with some very positive feedback
Executive summary During February and March 2018, NHS England surveyed Patient and Public Voice (PPV) Partners and chairs of committees, working groups and forums with PPV Partner members about their views and experiences. This report summarises the responses to the two surveys and actions taken or proposed in response. ‘Free text’ responses from both surveys are presented at appendices two and three, with an explanatory statement at appendix one. In appendix four, some of the headline results from the 2017/18 PPV Partner survey are compared with those of the 2016/17 survey. A total of 58 PPV Partner surveys were completed and received during the review period, with 57 completed online and one easy read printed survey. A total of 32 chair surveys were completed and returned, all of which were submitted online. The key themes identified from responses from PPV Partners are that: Most PPV Partners (45 respondents (78%)) believe that NHS England values patient and public involvement ‘to some or a great extent’, however, in free text comments, many raise concerns about the level of influence that they have or that pubic participation more widely has on decision-making. Some respondents are concerned about the impact of financial constraints on taking forward the outcomes of public participation. It is clear that many PPV Partners are very committed to public participation in the NHS, and to their involvement in NHS England’s work, however, experiences are mixed, and there remain some ongoing challenges, for example around processing expenses and communication. Several free text comments also share views about the level of commitment to public participation amongst NHS professionals, with some very positive feedback
PPV-Partners-Chairs-Survey-Report-May-18-v1.0-FINAL.docx