Do you monitor customers’ deposit accounts for fraud? Do you monitor inbound ACH transactions for fraud? Have any of your customer deposit account numbers ever been part of a data breach or compromise at an Originator? If yes, please describe frequency and/or quantity If you answered yes to Question 20, how do you become aware that a customer’s account number has been compromised? please check all that apply Customer reports the compromise Originator reports the compromise ODFI reports the compromise We detect the compromise Third-party reports the compromise News reports Other (please describe): When you become aware that an account number has been compromised, please describe what actions you take: Please provide actual or estimated costs to take these actions: Yes Yes, based on No Don’t circumstances know Does your institution reissue a deposit account as a result of a data breach or compromise? If yes, please provide actual or estimated cost: Yes No Don’t know Does your institution currently send Notifications of Change? Does your institution currently tokenize deposit account numbers? If you answered yes to Question 25, please describe: Section III related Concepts – All respondents Data Compromise Notification and Compromise Notification Entry
Do you monitor customers’ deposit accounts for fraud? Do you monitor inbound ACH transactions for fraud? Have any of your customer deposit account numbers ever been part of a data breach or compromise at an Originator? If yes, please describe frequency and/or quantity If you answered yes to Question 20, how do you become aware that a customer’s account number has been compromised? please check all that apply Customer reports the compromise Originator reports the compromise ODFI reports the compromise We detect the compromise Third-party reports the compromise News reports Other (please describe): When you become aware that an account number has been compromised, please describe what actions you take: Please provide actual or estimated costs to take these actions: Yes Yes, based on circumstances No Don’t know Does your institution reissue a deposit account as a result of a data breach or compromise? If yes, please provide actual or estimated cost: Yes No Don’t know Does your institution currently send Notifications of Change? Does your institution currently tokenize deposit account numbers? If you answered yes to Question 25, please describe: Section III – related Concepts All respondents Data Compromise Notification and Compromise Notification Entry
Request-for-Information-Account-Information-Security-ACH-Participant-Survey-June-2017.docx