Problem or Opportunity Causes and Effects System Objective System Constraint Stock that comes in The user may be The stock is There is room for must be recorded reluctant to accept manually recorded error as the exact instantaneously and change and ignore by the manager and stock levels may not accurately in the warnings are not measured be recorded. Stock system accurately levels may not be Monitor low stock levels known immediately. Different transactions occur simultaneously and can create uncertainty in stock levels Late stock purchases may have to be made due to bad stock management Instantaneous The user may be Slow data retrieval Untimely information retrieval of data reluctant to accept Unavailability of data change Unsatisfied customers Inaccurate recording of Shorter entry time The user may be When there is data of data by users reluctant to accept problem with details change Time consumption due to written by the trying to figure out words salesman and office administrator. This could result in illegible handwriting Generate reports Data must be Generation of Manual processing of useful for important entered accurately valuable reports financial statements decision making into the system leads to inaccurate or initially inconsistent data used. Huge gap for human error. Improve the storage of The new system Inefficient structure Storage of data in files, data by making use of will require a for storing data Microsoft Word a normalised database. compatible documents and excel database such as spreadsheets. SQL Server or Oracle CAUSE AND EFFECT ANALYSIS SYSTEM IMPROVEMENT OBJECTIVES Problem or Opportunity Causes and Effects System Objective System Constraint Implement an audit A user may user No audit trails It is not easy to trace the trail to keep track another users user manipulating the on user access to details to access data in the system the system. the system Allow customers to Additional Telephonic Product on the place orders via the communication communication is not website may website or email medium always reliable as there require frequent
Problem or Opportunity Causes and Effects System Objective System Constraint The stock is manually recorded by the manager and are not measured accurately There is room for error as the exact stock levels may not be recorded. Stock levels may not be known immediately. Different transactions occur simultaneously and can create uncertainty in stock levels Late stock purchases may have to be made due to bad stock management Stock that comes in must be recorded instantaneously and accurately in the system Monitor low stock levels The user may be reluctant to accept change and ignore warnings Slow data retrieval Untimely information Unavailability of data Unsatisfied customers Instantaneous retrieval of data The user may be reluctant to accept change When there is problem with details written by the salesman and office administrator. This could result in illegible handwriting Inaccurate recording of data Time consumption due to trying to figure out words Shorter entry time of data by users The user may be reluctant to accept change Generation of valuable reports Manual processing of financial statements leads to inaccurate or inconsistent data used. Huge gap for human error. Generate reports useful for important decision making Data must be entered accurately into the system initially Inefficient structure for storing data Storage of data in files, Microsoft Word documents and excel spreadsheets. Improve the storage of data by making use of a normalised database. The new system will require a compatible database such as SQL Server or Oracle CAUSE AND EFFECT ANALYSIS SYSTEM IMPROVEMENT OBJECTIVES Problem or Opportunity Causes and Effects System Objective System Constraint No audit trails It is not easy to trace the user manipulating the data in the system Implement an audit trail to keep track on user access to the system. A user may user another users details to access the system Additional communication medium Telephonic communication is not always reliable as there Allow customers to place orders via the website or email Product on the website may require frequent
project_proposal_eureka_solutions.docx