Audits - core & thematic Feedback from children, parents and carers. Performance data Complaints & compliments National & local Inspections Children in Care Council - Positive Peer reviews Journey’s Serious Case Reviews & Internal Employer Health Checks Learning Reviews Staff feedback. For example Exit Appreciative Inquiries interviews, Keep in Touch meetings. Practice Week Practitioner Perspective Panel Ofsted Readiness Week Supervision, Probation, Appraisal. Annual Report of the Local CADCASS & Legal feedback from Safeguarding Board proceedings Feedback from Independent Reviewing Multi agency partner feedback Officer/Child Protection chairs Internal Panel Processes such Care & Resource, Fostering & Adoption Private Fostering Annual Report Bexley is a Signs of Safety Authority and we have designed our audit tools and learning framework within a Signs of Safety matrix of good practice. The following documents and processes underpin our Quality Assurance framework. 1. Children’s Service Improvement Plan 2. Audit Schedule 3. Signs of Safety Audit Tool 4. Practice Standards 4. The performance cycle What activities will be quality assured? The annual schedule of auditing activity will routinely contribute to measuring core areas of practice: Assessments of need and risk to children and young people Assessments of adult carers Plans and the effectiveness of intervention Direct working relationships with children, young people & their families Partnership working and effectiveness of multi-agency meetings & reviews Report writing and case recording Management oversight and decision making (includes supervision) In addition to the above there will be specific areas that will periodically require a ‘deep dive’ in depth review. These areas might be identified as a result of analysis of patterns and themes emerging from the regular auditing activity, notable issues and/or changes raised through performance data, triggered by a complaint, a management review or changes in legislation and regulations. Benchmarking
Audits - core & thematic Performance data National & local Inspections Peer reviews Serious Case Reviews & Internal Learning Reviews Appreciative Inquiries Practice Week Ofsted Readiness Week Annual Report of the Local Safeguarding Board Feedback from Independent Reviewing Officer/Child Protection chairs Internal Panel Processes such Care & Resource, Fostering & Adoption Private Fostering Annual Report Feedback from children, parents and carers. Complaints & compliments Children in Care Council - Positive Journey’s Employer Health Checks Staff feedback. For example Exit interviews, Keep in Touch meetings. Practitioner Perspective Panel Supervision, Probation, Appraisal. CADCASS & Legal feedback from proceedings Multi agency partner feedback Bexley is a Signs of Safety Authority and we have designed our audit tools and learning framework within a Signs of Safety matrix of good practice. The following documents and processes underpin our Quality Assurance framework. 1. Children’s Service Improvement Plan 2. Audit Schedule 3. Signs of Safety Audit Tool 4. Practice Standards 4. The performance cycle What activities will be quality assured? The annual schedule of auditing activity will routinely contribute to measuring core areas of practice: Assessments of need and risk to children and young people Assessments of adult carers Plans and the effectiveness of intervention Direct working relationships with children, young people & their families Partnership working and effectiveness of multi-agency meetings & reviews Report writing and case recording Management oversight and decision making (includes supervision) In addition to the above there will be specific areas that will periodically require a ‘deep dive’ in depth review. These areas might be identified as a result of analysis of patterns and themes emerging from the regular auditing activity, notable issues and/or changes raised through performance data, triggered by a complaint, a management review or changes in legislation and regulations. Benchmarking
Quality%20Assurance%20Framework%20FINAL%20DRAFT%20Sept%202017.docx