Thursday 7:00 5:00 – Friday 7:00 5:00 – Saturday 8:00 4:30 – Sunday Closed Should a patient arrive prior to the provider arriving on premises, the patient shall be allowed to wait in the front lobby. Business office services may be provided without a provider on the premises but no patient care shall be performed until the provider arrives. Patient care services include, but are not limited to: injections, Blood Pressure Checks, INR’s, Rooming a Patient, etc. In the event of an emergency, a clinic MA or LPN may triage a patient to the emergency room of Hospital Name. For clinics held on Saturdays, when only one doctor may be present, in the event of a trauma, obstetrical delivery or other emergency that the doctor is called upon, clinic operations may need to cease until additional medical providers can be called in to cover or until the event is complete and the original provider can return to the clinic. In the event that the clinic doctor is called out for such an event, the clinic administrator or the administrator on call should be notified. All reasonable measures should be exhausted to attempt to find alternative coverage in this type of event. Patients shall be notified according to policy and rescheduled or asked to come in at an alternative time. MEDICAL RECORDS MAINTENANCE AND DOCUMENTATION Clinic Name Here Policy Number: XXXXXXX Policy Subject: Medical Records Maintenance Origination Date: XXXXX and Documentation Department: Department Name Reviewed: XXXXX Policy Statement: It is the policy of Your Clinic Name Here to maintain complete medical records on each patient seen by way of thorough documentation in RHC’s electronic medical records (EMR). Procedures:
Thursday 7:00 – 5:00 Friday 7:00 – 5:00 Saturday 8:00 – 4:30 Sunday Closed Should a patient arrive prior to the provider arriving on premises, the patient shall be allowed to wait in the front lobby. Business office services may be provided without a provider on the premises but no patient care shall be performed until the provider arrives. Patient care services include, but are not limited to: injections, Blood Pressure Checks, INR’s, Rooming a Patient, etc. In the event of an emergency, a clinic MA or LPN may triage a patient to the emergency room of Hospital Name. For clinics held on Saturdays, when only one doctor may be present, in the event of a trauma, obstetrical delivery or other emergency that the doctor is called upon, clinic operations may need to cease until additional medical providers can be called in to cover or until the event is complete and the original provider can return to the clinic. In the event that the clinic doctor is called out for such an event, the clinic administrator or the administrator on call should be notified. All reasonable measures should be exhausted to attempt to find alternative coverage in this type of event. Patients shall be notified according to policy and rescheduled or asked to come in at an alternative time. MEDICAL RECORDS MAINTENANCE AND DOCUMENTATION Clinic Name Here Policy Number: XXXXXXX Policy Subject: Medical Records Maintenance and Documentation Origination Date: XXXXX Department: Department Name Reviewed: XXXXX Policy Statement: It is the policy of Your Clinic Name Here to maintain complete medical records on each patient seen by way of thorough documentation in RHC’s electronic medical records (EMR). Procedures:
RHC-Policy-and-Procedure-Manual-Template.docx