No impact on customer Issue of < $5,000 − 1 Insignificant health insignificant Minor non-compliance stakeholder or − Minimal disruption to customer − organisation routine concern No long term − consequences No impact on customer $5,000 - − 2 health $50,000 Issue of minor Single failure to meet stakeholder or − internal standards or customer protocol concern Organisational impact − rapidly absorbed No long term − consequences Minimal impact on $50,000 - − 3 Moderate customer health $250,000 Limited damage Repeated failure to meet to reputation − internal standards or with stakeholders follow protocols or customers Organisational impact − absorbed with significant intervention Minimal long term − consequences Significant impact on Loss of $250,000 - − 4 Major customer health credibility and $1million Failure to meet confidence in − legislative/professional organisation standards Organisational impact Media interest − absorbed with formal intervention by other Significant agencies stakeholder or Significant long term − customer consequences concern 5 Catastrophic Major impact on customer > $1 million − − customer health concern failure to meet Intervention by − − legislative/professional stakeholders standards - Ongoing interest Organisational impact − absorbed with significant formal intervention by other agencies Major long term − consequences 4: Qualitative risk estimation (DEWS, 2008)
1 Insignificant − No impact on customer health − Minor non-compliance − Minimal disruption to organisation routine − No long term consequences Issue of insignificant stakeholder or customer concern < $5,000 2 − No impact on customer health − Single failure to meet internal standards or protocol − Organisational impact rapidly absorbed − No long term consequences Issue of minor stakeholder or customer concern $5,000 - $50,000 3 Moderate − Minimal impact on customer health − Repeated failure to meet internal standards or follow protocols − Organisational impact absorbed with significant intervention − Minimal long term consequences Limited damage to reputation with stakeholders or customers $50,000 - $250,000 4 Major − Significant impact on customer health − Failure to meet legislative/professional standards − Organisational impact absorbed with formal intervention by other agencies − Significant long term consequences Loss of credibility and confidence in organisation Media interest Significant stakeholder or customer concern $250,000 - $1million 5 Catastrophic − Major impact on customer health − failure to meet legislative/professional standards − Organisational impact absorbed with significant formal intervention by other agencies − Major long term consequences − customer concern − Intervention by stakeholders - Ongoing interest > $1 million 4: Qualitative risk estimation (DEWS, 2008)
Recycled-Water-Management-Plan-Template-Final.docx