Accessible Information Address the Identify specific NHSE guidance The practice provided for of patients on implemented and (mandatory: will be practices to include the list to ensure that exemplified. increasing attention eg Registration as many patient their needs are from 2017 onwards) groups in need as and comply questionnaire possible with guidance. adapted to include questions about additional needs. Friends and Family test Ensure that the Consider all means of Monthly returns to The Practice greatest number encouraging patients the CCG (Mandatory). possible complete to complete the test. the test in each Regular minuted practice. Advice available from meetings at the Tom Magill at St practice discussing Use the F&F test Georges Hospital the results. template to the needs of Ensure regular Action plans the practice by are timetabled demonstrate adding relevant into the surgery to the questions as meetings comments made Facilitate actions to The results of the resolve issues test are considered in the replies. and actions to address needs as they arise.
Accessible Information (mandatory: will be increasing attention from 2017 onwards) Address the provided for practices to include as many patient groups in need as possible Identify specific of patients on the list to ensure that their needs are and comply with guidance. NHSE guidance implemented and exemplified. eg Registration questionnaire adapted to include questions about additional needs. The practice Friends and Family test (Mandatory). Ensure that the greatest number possible complete the test in each practice. Use the F&F test template to the needs of the practice by adding relevant questions as The results of the test are considered and actions to address needs as they arise. Consider all means of encouraging patients to complete the test. Advice available from Tom Magill at St Georges Hospital Ensure regular are timetabled into the surgery meetings Facilitate actions to resolve issues in the replies. Monthly returns to the CCG Regular minuted meetings at the practice discussing the results. Action plans demonstrate to the comments made The Practice
ppi%20draft%20summary%20template%20draft%202017.docx