Current position: Potential investigation areas: Connected: Inconsistent and often narrow guidance and advice is typically provided by a range of formal Deep dive into the most Connect individuals with and informal stakeholders due to the absence of an authoritative single reference point. appropriate connection practitioners and influencers. mechanisms and pathways Formal systems tend to ignore and not enable the many sources of ‘informal advice’ that a Connect employers with job including the relationship between user is subject to. Much of that informal advice is based upon historic perceptions and and work experience formal and informal support prejudices. candidates, including through arrangements. There is a separation between central public (Commonwealth), local public (State, Territory, targeted advertisements and Exploration of commercial Public Education sector) and commercial (Private Education sector and commercial communications (opt-in). opportunities arising from these business) provision of career support with little interaction in delivery. The responsibility These relationships can be connections and the aggregated for joining up information sources and supporting informed decision making sits with the supported through data that they could generate. user. practitioners, as well as a wealth of online materials. Gap analysis: Strong connection with Users groups ‘don’t know what they don’t know’ due to a lack of broad, up to date education and training information and related signposting to other support options. organisations. Lack of consideration of the links between formal and informal advice. Current position: Potential investigation areas: Accessible: There are variable levels of career support across vocational and higher education Develop a model to categorise and Multiple channels to account establishments often due to pressure on resources. determine the optimal route and for a diverse range of needs. level of support for each career Commercial solutions are often seen as expensive and only available at the upper end of the Local provision of face-to-face support need. market. support through the Develop minimum standards to Users are reluctant to use services that charge access fees or full exploit ‘free trial’ style practitioner network. guide those developing and models due to their limited scope. Branding and communications delivering career support. Most information sources are online, making it difficult for those unable to access online to improve recognition and See 3) above concerning support for resources or unable to work with online solutions. access. those with niche needs. Gap analysis: Gap in availability of appropriate and user friendly channels to provide optimal support and advice to users. Gap in availability of standards to guide solution and service providers. Gap in support for those with special needs and those who wish to access local services.
Connected: Connect individuals with practitioners and influencers. Connect employers with job and work experience candidates, including through targeted advertisements and communications (opt-in). These relationships can be supported through practitioners, as well as a wealth of online materials. Strong connection with education and training organisations. Current position: Inconsistent and often narrow guidance and advice is typically provided by a range of formal and informal stakeholders due to the absence of an authoritative single reference point. Formal systems tend to ignore and not enable the many sources of ‘informal advice’ that a user is subject to. Much of that informal advice is based upon historic perceptions and prejudices. There is a separation between central public (Commonwealth), local public (State, Territory, Public Education sector) and commercial (Private Education sector and commercial business) provision of career support with little interaction in delivery. The responsibility for joining up information sources and supporting informed decision making sits with the user. Gap analysis: Users groups ‘don’t know what they don’t know’ due to a lack of broad, up to date information and related signposting to other support options. Lack of consideration of the links between formal and informal advice. Potential investigation areas: Deep dive into the most appropriate connection mechanisms and pathways including the relationship between formal and informal support arrangements. Exploration of commercial opportunities arising from these connections and the aggregated data that they could generate. Accessible: Multiple channels to account for a diverse range of needs. Local provision of face-to-face support through the practitioner network. Branding and communications to improve recognition and access. Current position: There are variable levels of career support across vocational and higher education establishments often due to pressure on resources. Commercial solutions are often seen as expensive and only available at the upper end of the market. Users are reluctant to use services that charge access fees or full exploit ‘free trial’ style models due to their limited scope. Most information sources are online, making it difficult for those unable to access online resources or unable to work with online solutions. Gap analysis: Gap in availability of appropriate and user friendly channels to provide optimal support and advice to users. Gap in availability of standards to guide solution and service providers. Gap in support for those with special needs and those who wish to access local services. Potential investigation areas: Develop a model to categorise and determine the optimal route and level of support for each career support need. Develop minimum standards to guide those developing and delivering career support. See 3) above concerning support for those with niche needs.
pwc_career_and_skills_pathways_project_-_main_report.docx