P4 Returning medicines ordered in Authorised staff The documentation for the return of medicines is located in: [insert location] Locate and complete the applicable returns documentation Obtain prior authorisation for the return of the medicines if applicable Return the medicines to the supplier delivery driver when it is next practicable. Ensure that the delivery driver signs the applicable documentation and a copy is retained in the pharmacy Always keep copy of returns note and each month give this to the [insert relevant staff member name and title] Credit notes go direct to the [insert relevant staff member name and title]. P5 Dealing with missing items Authorised staff The documentation for claiming for missing medicines is located in: [insert location] Locate and complete the applicable missing medicines documentation Ensure that the supplier delivery driver signs the applicable documentation and a copy is retained in: [insert location] Re-order the missing medicines where necessary following the process outlined in Dispensary SOP Ordering medicines. – Always keep copy of missing items and give to [insert relevant staff member name and title] each month Credit go direct to [insert relevant staff member name and title] P6 Date checking & stock rotation Refer to the Dispensary SOP: Expiry date checking P7 Temperature and environment Refer to the Dispensary SOPs: Room Temperature Monitoring Fridge Temperature checks Responsibility Dispensers, dispensary assistants, Review This SOP will be reviewed annually, when there are any changes in legislation affecting the process, or in the event of any change to staff, or any increase or decrease in the competence level of staff. The SOP will also be reviewed following a critical incident. The responsibility for reviewing the SOP is with: The responsible person (GP)
P4 Returning medicines ordered in Authorised staff The documentation for the return of medicines is located in: [insert location] Locate and complete the applicable returns documentation Obtain prior authorisation for the return of the medicines if applicable Return the medicines to the supplier delivery driver when it is next practicable. Ensure that the delivery driver signs the applicable documentation and a copy is retained in the pharmacy Always keep copy of returns note and each month give this to the [insert relevant staff member name and title] Credit notes go direct to the [insert relevant staff member name and title]. P5 Dealing with missing items Authorised staff The documentation for claiming for missing medicines is located in: [insert location] Locate and complete the applicable missing medicines documentation Ensure that the supplier delivery driver signs the applicable documentation and a copy is retained in: [insert location] Re-order the missing medicines where necessary following the process outlined in Dispensary SOP – Ordering medicines. Always keep copy of missing items and give to [insert relevant staff member name and title] each month Credit go direct to [insert relevant staff member name and title] P6 Date checking & stock rotation Refer to the Dispensary SOP: Expiry date checking P7 Temperature and environment Refer to the Dispensary SOPs: Room Temperature Monitoring Fridge Temperature checks Responsibility Dispensers, dispensary assistants, Review This SOP will be reviewed annually, when there are any changes in legislation affecting the process, or in the event of any change to staff, or any increase or decrease in the competence level of staff. The SOP will also be reviewed following a critical incident. The responsibility for reviewing the SOP is with: The responsible person (GP)
Receiving-stock.docx