Clinical Quality & Safety Improvement Strategy ‘Quality Matters’ is the clinical quality and safety improvement strategy for County Durham and Darlington NHS Foundation Trust. The purpose of this strategy is to support the delivery of the is as organisation’s vision, which follows: ‘Right First Time, Every Time’ The Trust’s ambition Since 2011, the Trust has been an integrated healthcare provider, providing services in both acute and community settings, supplemented by health improvement services. Through consultation with our staff, we developed our the our commitment to mission statement ‘with you all way’. This reflects provide the best possible care to our patients at all stages along their care pathway and the best possible experience to our patients and staff, using resources wisely. Reflecting these different elements, we also articulated four to supplement our mission statement. ‘best’ touchstones Recently the Trust has reviewed its future direction, with its staff and external stakeholders and has affirmed both: a A vision for the future of we want to ‘Right First Time, Every Time’: ensure that our patients are treated in the right place, by the right clinician, first time and every time, 24/7; and A set of strategic principles setting out standards that our services should meet in order to realise our vision. is one of the two core strategies for realising our ‘Quality Matters’ Trust’s vision, together with our Organisation Development Strategy, ‘Staff Matter’. They will be supported with strategic developments in enabling areas such IT, Estates and Workforce.
Clinical Quality & Safety Improvement Strategy ‘Quality Matters’ is the clinical quality and safety improvement strategy for County Durham and Darlington NHS Foundation Trust. The purpose of this strategy is to support the delivery of the organisation’s vision, which is as follows: ‘Right First Time, Every Time’ The Trust’s ambition Since 2011, the Trust has been an integrated healthcare provider, providing services in both acute and community settings, supplemented by health improvement services. Through consultation with our staff, we developed our mission statement ‘with you all the way’. This reflects our commitment to provide the best possible care to our patients at all stages along their care pathway and the best possible experience to our patients and staff, using resources wisely. Reflecting these different elements, we also articulated four ‘best’ touchstones to supplement our mission statement. Recently the Trust has reviewed its future direction, with its staff and external stakeholders and has affirmed both: a A vision for the future of ‘Right First Time, Every Time’: we want to ensure that our patients are treated in the right place, by the right clinician, first time and every time, 24/7; and A set of strategic principles setting out standards that our services should meet in order to realise our vision. ‘Quality Matters’ is one of the Trust’s two core strategies for realising our vision, together with our Organisation Development Strategy, ‘Staff Matter’. They will be supported with strategic developments in enabling areas such IT, Estates and Workforce.
quality%20matters%202014-17.docx