Awareness of of Overcoming stigma/stereotypes transportation Who is eligible? (NEMT=welfare) – Requirements? Older individuals of unknown” – “fear Pre-assessment needs Stakeholder education (how can we Identify needs and individuals to be educate stakeholders?) served; of who is out there” able to provide feedback “knowledge Identify underserved areas Patient attitudes trust with – Education/Information transportation driver Consistent message between Silos system is comprised of silos; hard to – transportation providers pinpoint actual barrier High touch needs of riders HIPAA Compliance Communication Law Marketing Technology Educate line staff More common technology Mobility education for providers and IT solutions consumers Data Funding how to use it to determine solutions Simplify funding gathering data from providers towards reimbursement Break down funding silos Additional funding sources Lack of Providers Creative funding (private, community) Lack of Public Transportation Population-based payments Partnerships: Cost-reimbursement rates Money/payment Accountability Planning - coordination of next steps Remove Redundancies Collaboration and Coordination Healthcare and Transportation Advocacy Campaign Challenges: Coordination Medicaid Expansion Round Table Meetings with Community Political Support Partners or System of Care Providers Legislation Education and Marketing Collaboratives Lack of interest Executive Summits and Summaries Political advocacy (“eat your own dog Facilitate Communication food concept”) Build on the Rides to Wellness Summit Funding Education tracks of service – Coordination of resources Funding silos - restrictions Types of partners: Reliability Legislature Limited routes Consumers Expedience (same day or next day Local Government appointments) Law Enforcement Time to get through door to door Civic Groups Flexibility Churches Can a healthcare provider delay an Transit Providers appointment Medical Partners Build the system to meet the needs Human Services Training/Education/Communication Economic Development/Employers Between healthcare providers, transit Rideshare providers and riders Telehealth Getting word out/awareness Senior Centers Hospitals
Awareness of of transportation – Who is eligible? Requirements? Pre-assessment needs Identify needs and individuals to be served; “knowledge of who is out there” Identify underserved areas Education/Information Consistent message between transportation providers High touch needs of riders Communication Marketing Educate line staff Mobility education for providers and consumers Funding Simplify funding Break down funding silos Additional funding sources Creative funding (private, community) Population-based payments Cost-reimbursement rates Money/payment Remove Redundancies Collaboration and Coordination Challenges: Medicaid Expansion Political Support Legislation Lack of interest Political advocacy (“eat your own dog food concept”) Funding Coordination of resources Funding silos - restrictions Reliability Limited routes Expedience (same day or next day appointments) Time to get through door to door Flexibility Can a healthcare provider delay an appointment Build the system to meet the needs Training/Education/Communication Between healthcare providers, transit providers and riders Getting word out/awareness Overcoming stigma/stereotypes (NEMT=welfare) Older individuals – “fear of unknown” Stakeholder education (how can we educate stakeholders?) able to provide feedback Patient attitudes – trust with transportation driver Silos – system is comprised of silos; hard to pinpoint actual barrier HIPAA Compliance Law Technology More common technology IT solutions Data how to use it to determine solutions gathering data from providers towards reimbursement Lack of Providers Lack of Public Transportation Partnerships: Accountability Planning - coordination of next steps Healthcare and Transportation Advocacy Campaign Coordination Round Table Meetings with Community Partners or System of Care Providers Education and Marketing Collaboratives Executive Summits and Summaries Facilitate Communication Build on the Rides to Wellness Summit Education – tracks of service Types of partners: Legislature Consumers Local Government Law Enforcement Civic Groups Churches Transit Providers Medical Partners Human Services Economic Development/Employers Rideshare Telehealth Senior Centers Hospitals
R2W-Report_Dec-1_2015.docx