TITLE NO. OF POSITIONS Not Applicable 0 Key Responsibilities DUTIES TO BE COMPLETED General Ensure a tenancy agreement that outlines tenant rights and responsibilities and an ingoing property condition report is in place for all Ngaanyatjarra public housing stock in line with Housing Authority and Undertake ‘Routine Property Inspection’ assessments Council guidelines of all residents within the Ngaanyatjarra Council Regional Housing Program (NCRHP) Document information collected at the time of assessment using the appropriate Housing Authority assessment tools Support other Tenancy Officer’s during peak periods Arrange rent deduction and arrears forms from tenants as required Contribute to the planning and review of the NCRHP service Document information collected at the time of assessment using the appropriate HA assessment tools Ensure accurate tenancy data is provided to NCRHP Perth Office within a timely manner Participate and prepare for relevant internal and external meetings Identify opportunities for service improvement Responds to enquiries quickly Liaison with Ngaanyatjarra Community Service managers in relation to community and tenancy matters Finance Adherence to the NCAC Delegation policy Reporting Requirements Ensure accurate tenancy data is provided to NCRHP Perth Office Provide statistical information and prepare all relevant Housing Officer reports Daily telephone debriefs with NCRHP Perth Office Provide a weekly report on program issues and achievements Collaboration Implement new strategies to improve the way we work Community Demonstrate a willingness to work with community members Decision Making Information is acquired and documented appropriately Engagement
TITLE NO. OF POSITIONS Not Applicable 0 Key Responsibilities DUTIES TO BE COMPLETED General Ensure a tenancy agreement that outlines tenant rights and responsibilities and an ingoing property condition report is in place for all Ngaanyatjarra public housing stock Undertake ‘Routine Property Inspection’ assessments in line with Housing Authority and Council guidelines of all residents within the Ngaanyatjarra Council Regional Housing Program (NCRHP) Document information collected at the time of assessment using the appropriate Housing Authority assessment tools Support other Tenancy Officer’s during peak periods Arrange rent deduction and arrears forms from tenants as required Contribute to the planning and review of the NCRHP service Document information collected at the time of assessment using the appropriate HA assessment tools Ensure accurate tenancy data is provided to NCRHP Perth Office within a timely manner Participate and prepare for relevant internal and external meetings Identify opportunities for service improvement Responds to enquiries quickly Liaison with Ngaanyatjarra Community Service managers in relation to community and tenancy matters Finance Adherence to the NCAC Delegation policy Reporting Requirements Ensure accurate tenancy data is provided to NCRHP Perth Office Provide statistical information and prepare all relevant Housing Officer reports Daily telephone debriefs with NCRHP Perth Office Provide a weekly report on program issues and achievements Collaboration Implement new strategies to improve the way we work Community Demonstrate a willingness to work with community members Decision Making Information is acquired and documented appropriately Engagement
position_description_-_housing_officer_0.docx