also includes two Senior Office Assistants, an Administrative Coordinator, a Lead Office Assistant, and an Administrative Assistant. Changes are taking place at International Student Services. A new technological system called the International Student Services Input System (ISSIS) is currently being tested for future implementation. This system will allow students to submit applications, fill out online forms, and upload any supplemental documents one will need. The system will also allow for students to track the status of their application. The website revision and implementation should commence this upcoming year. Identification of Organizational Issues (1) Strengths International Student Services at Texas A&M University has provided services to students coming from other countries for several years. Its employees have developed a detailed background knowledge on immigration regulations. They have implemented initiatives to improve the quality of their services they offer, and continue to do so develop further. The center has designed a new student orientation program, which has proved to be so successful that other schools have taken and used it as a benchmark. They have started to use social media (e.g. Facebook, Twitter) to communicate with students as a response to the issue of having so many students that not all emails can be properly replied to. The future of ISS holds more changes. Their mission for the following years is to improve the service through some new changes. These changes will be implementing through the establishment of quick services thorough Information system, accurate services thorough documentation of standard procedures and policy manuals, and kind services through conducting satisfaction surveys and feedback from students As far as teamwork and coworker support and relationship, it is surprising how all the employees enjoy working together. Not only do the employees enjoy working together, but they also like the nature of their work through supporting and providing services to international students. Issues
also includes two Senior Office Assistants, an Administrative Coordinator, a Lead Office Assistant, and an Administrative Assistant. Changes are taking place at International Student Services. A new technological system called the International Student Services Input System (ISSIS) is currently being tested for future implementation. This system will allow students to submit applications, fill out online forms, and upload any supplemental documents one will need. The system will also allow for students to track the status of their application. The website revision and implementation should commence this upcoming year. Identification of Organizational Issues (1) Strengths International Student Services at Texas A&M University has provided services to students coming from other countries for several years. Its employees have developed a detailed background knowledge on immigration regulations. They have implemented initiatives to improve the quality of their services they offer, and continue to do so develop further. The center has designed a new student orientation program, which has proved to be so successful that other schools have taken and used it as a benchmark. They have started to use social media (e.g. Facebook, Twitter) to communicate with students as a response to the issue of having so many students that not all emails can be properly replied to. The future of ISS holds more changes. Their mission for the following years is to improve the service through some new changes. These changes will be implementing through the establishment of quick services thorough Information system, accurate services thorough documentation of standard procedures and policy manuals, and kind services through conducting satisfaction surveys and feedback from students As far as teamwork and coworker support and relationship, it is surprising how all the employees enjoy working together. Not only do the employees enjoy working together, but they also like the nature of their work through supporting and providing services to international students. Issues
portfolio_april-14.docx