Select from the homepage. ‘Service referrals’ Select in locate the client for whom you wish to request a review and ‘Services place’, select a ‘Request review’. Alternatively, a link to request a review will display at the top of any page in the client’s record. Complete all mandatory fields within the review request, and review submit ‘Send request’. You should discuss the request with the assessor who conducted the most current client’s assessment. This information can be found in the assessment information, with more client’s detailed information available in the assessment history information available in the support plan in the tab of the client record. ‘Plans’ A confirmation will display if the request is submitted successfully. You cannot submit a request for review if there is already an existing assigned review for the client in the assessor portal or an assessment is currently being undertaken. For further information about how a review of a support plan is conducted by client’s assessors, refer to , available on the Department’s website. For more information or support
Select ‘Service referrals’ from the homepage. Select ‘Services in place’, locate the client for whom you wish to request a review and select ‘Request a review’. Alternatively, a link to request a review will display at the top of any page in the client’s record. Complete all mandatory fields within the review request, and submit ‘Send review request’. You should discuss the request with the assessor who conducted the client’s most current assessment. This information can be found in the client’s assessment information, with more detailed information available in the assessment history information available in the support plan in the ‘Plans’ tab of the client record. A confirmation will display if the request is submitted successfully. You cannot submit a request for review if there is already an existing assigned review for the client in the assessor portal or an assessment is currently being undertaken. For further information about how a review of a client’s support plan is conducted by assessors, refer to , available on the Department’s website. For more information or support
qrg-recording_and_updating_service_delivery_information.docx