Leading and Communicating Description At all levels, effectiveness in this area is about leading from the front and communicating with clarity, conviction and about supporting principles of fairness of opportunity for all and a dedication to a diverse range of enthusiasm. It’s citizens. At senior levels, it is about establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity, and upholding the reputation of the Department and the Civil Service. Effective Behaviour People who are effective are Ineffective Behaviour People who are less effective likely are likely to… to… Level 3 Take opportunities to regularly communicate and Be rarely available to staff and others, interact with staff, helping to clarify goals and communicate infrequently activities and the links between these and Take the credit for achievements others’ Departmental strategy Give in readily when challenged Recognise, respect and reward the contribution Communicate in a set way with little variation, and achievements of others without tailoring messages, style and timing to Communicate in a succinct, engaging manner and the needs of the target audience stand ground when needed Be ignorant of and/or dismissive of broader Communicate using appropriate styles, methods organisational values and goals, such as and timing, including digital channels, to maximise equality and diversity understanding and impact Communicate information without consideration Promote the work of the Department and play an for the audience or with limited/low levels of active part in supporting the Civil Service values enthusiasm and effort and culture Convey enthusiasm and energy about their work and encourage others to do the same
Leading and Communicating Description At all levels, effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm. It’s about supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens. At senior levels, it is about establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity, and upholding the reputation of the Department and the Civil Service. Effective Behaviour People who are effective are likely to… Ineffective Behaviour People who are less effective are likely to… Level 3 Take opportunities to regularly communicate and interact with staff, helping to clarify goals and activities and the links between these and Departmental strategy Recognise, respect and reward the contribution and achievements of others Communicate in a succinct, engaging manner and stand ground when needed Communicate using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact Promote the work of the Department and play an active part in supporting the Civil Service values and culture Convey enthusiasm and energy about their work and encourage others to do the same Be rarely available to staff and others, communicate infrequently Take the credit for others’ achievements Give in readily when challenged Communicate in a set way with little variation, without tailoring messages, style and timing to the needs of the target audience Be ignorant of and/or dismissive of broader organisational values and goals, such as equality and diversity Communicate information without consideration for the audience or with limited/low levels of enthusiasm and effort
PFD%20Application%20Pack.docx