walking distance of any RTA route. Route 94 extension to job-rich suburban area in Beachwood, Ohio. Evaluation: Evaluation is conducted quarterly. We consider ridership, rides per vehicle hour, cost and cost per ride. Accomplishments: Expanding the number of jobs that can be accessed by regular route service. Lessons learned: Build service incrementally Work Access Mobility Specialist Services (1597) Service area: Cuyahoga County Type: Information-Based Services/Trip/itinerary planning Goal: Improved customer knowledge Service description: Clients contact a Mobility Specialist by phone or in person at the Cuyahoga County Neighborhood Family Service Centers. The Mobility Specialist helps plan trips using regular routes. In cases where the whole trip cannot be done on regular service, the Mobility Specialist arranges for van service to supplement or link with regular routes. Evaluation: Quarterly evaluation on number of customer contacts and program expenses. We also consider that Mobility Specialists help manage the van service. Accomplishments: The Mobility Specialists successfully contain the cost of the van service. This has enabled RTA to expand eligibility for the van service. As a result, county resident with a regular work schedule can access every job in the county. Lessons learned: Empower the Mobility Specialists to run the program within general guidelines. Work Access Van Service (1596) Service area: Cuyahoga County Type: Trip-Based Services/Demand response Goal: Expanded geographic coverage Service description: Reserved ride van service links jobs to the transit network. In a few instances service to and from a residence is provided when transit is not available. Clients must have a predictable work schedule and must work a full shift. Evaluation is conducted quarterly. We consider ridership, rides per vehicle Evaluation: hour, cost and cost per ride. Accomplishments: We have accomplished universal access to jobs throughout our service area on a 24/7 basis. Lessons learned: a van service with eligibility restrictions and relax or tighten the restrictions based on funding availability. Greater Dayton Regional Transit Authority (1238) Greater Dayton Regional Transit Authority Gateway Shelter Service - RT22 (1514)
walking distance of any RTA route. Route 94 extension to job-rich suburban area in Beachwood, Ohio. Evaluation: Evaluation is conducted quarterly. We consider ridership, rides per vehicle hour, cost and cost per ride. Accomplishments: Expanding the number of jobs that can be accessed by regular route service. Lessons learned: Build service incrementally Work Access Mobility Specialist Services (1597) Service area: Cuyahoga County Type: Information-Based Services/Trip/itinerary planning Goal: Improved customer knowledge Service description: Clients contact a Mobility Specialist by phone or in person at the Cuyahoga County Neighborhood Family Service Centers. The Mobility Specialist helps plan trips using regular routes. In cases where the whole trip cannot be done on regular service, the Mobility Specialist arranges for van service to supplement or link with regular routes. Evaluation: Quarterly evaluation on number of customer contacts and program expenses. We also consider that Mobility Specialists help manage the van service. Accomplishments: The Mobility Specialists successfully contain the cost of the van service. This has enabled RTA to expand eligibility for the van service. As a result, county resident with a regular work schedule can access every job in the county. Lessons learned: Empower the Mobility Specialists to run the program within general guidelines. Work Access Van Service (1596) Service area: Cuyahoga County Type: Trip-Based Services/Demand response Goal: Expanded geographic coverage Service description: Reserved ride van service links jobs to the transit network. In a few instances service to and from a residence is provided when transit is not available. Clients must have a predictable work schedule and must work a full shift. Evaluation: Evaluation is conducted quarterly. We consider ridership, rides per vehicle hour, cost and cost per ride. Accomplishments: We have accomplished universal access to jobs throughout our service area on a 24/7 basis. Lessons learned: a van service with eligibility restrictions and relax or tighten the restrictions based on funding availability. Greater Dayton Regional Transit Authority (1238) Greater Dayton Regional Transit Authority Gateway Shelter Service - RT22 (1514)
JARC_Profiles_FY_2010_R05.docx