Formal leadership Appointed-present in almost all formal work groups Roles -: Set of expected behavioural patterns attributed to someone occupying a given position Role identity, perception, expectation and conflict Norms -: Performance related norms Appearance related norms Informal social arrangements Allocation of resources develop through -: Explicit statement made by a group member Critical events in the group’s history Primacy -: from past situations.
Formal leadership Appointed-present in almost all formal work groups Roles -: Set of expected behavioural patterns attributed to someone occupying a given position Role identity, perception, expectation and conflict Norms -: Performance related norms Appearance related norms Informal social arrangements Allocation of resources develop through -: Explicit statement made by a group member Critical events in the group’s history Primacy -: from past situations.
IOP1501-chapter_4_-_11_summaries.docx