Internal Assessor’s Training on National Quality Assurance Standards Time Topic Resource Person (24 Hours ) Day-01 09:00 - 09:30 Registration 09:30 - 10.00 Inaugural Address by MD,NHM 10:00 - 10:45 Overview of Quality & National Quality Dr. Parminder Assurance Program Gautam 10:45 - 11:00 Tea 11:00 - 12:00 Measurement System for Quality assurance its Mr. Rajesh N assessment protocol &Standards 12:00 - 13:00 Standards for Service Provision, Patient Rights Ms. Richa Sharma & Inputs 13:00 - 14:00 Lunch 14:00- 14:45 Exercise on Area of Concern-A, B, C (Case Ms. Richa Sharma study-01) 14:45 – 16:00 Standards for Specific Clinical Services Dr. Parminder Gautam 15:45 - 16:00 Tea 16.00 – 16:45 Standard for General Clinical Services Ms. Richa Sharma 16:45-17:30 Identification of Standards Exercise Mr. Rajesh N Day-02 09:00 - 09:30 Recap 09:30 - 10:15 Standard for RMNCHA State Resource 10:15 - 11:00 Standards for Support Services Mr. Rajesh 11:00– 11:15 Tea 11:15 - 12:15 Key Performance Indicators Ms. Richa Sharma 12:15-13:00 Standards for Quality Management Mr. Rajesh N 13:00 - 13:45 Lunch 13:45 - 14:45 Standard for Infection Control Ms. Richa Sharma 14:45-15:30 Exercise on gap identification Mr. Rajesh 15:30-16:30 Post Training evaluation 16:30-17:00 Road Ahead Ms. Richa Sharma Session Brief Topic Session Brief
Internal Assessor’s Training on National Quality Assurance Standards Time (24 Hours ) Topic Resource Person Day-01 09:00 - 09:30 Registration 09:30 - 10.00 Inaugural Address by MD,NHM 10:00 - 10:45 Overview of Quality & National Quality Assurance Program Dr. Parminder Gautam 10:45 - 11:00 Tea 11:00 - 12:00 Measurement System for Quality assurance its assessment protocol &Standards Mr. Rajesh N 12:00 - 13:00 Standards for Service Provision, Patient Rights & Inputs Ms. Richa Sharma 13:00 - 14:00 Lunch 14:00- 14:45 Exercise on Area of Concern-A, B, C (Case study-01) Ms. Richa Sharma 14:45 – 16:00 Standards for Specific Clinical Services Dr. Parminder Gautam 15:45 - 16:00 Tea 16.00 – 16:45 Standard for General Clinical Services Ms. Richa Sharma 16:45-17:30 Identification of Standards Exercise Mr. Rajesh N Day-02 09:00 - 09:30 Recap 09:30 - 10:15 Standard for RMNCHA State Resource 10:15 - 11:00 Standards for Support Services Mr. Rajesh 11:00– 11:15 Tea 11:15 - 12:15 Key Performance Indicators Ms. Richa Sharma 12:15-13:00 Standards for Quality Management Mr. Rajesh N 13:00 - 13:45 Lunch 13:45 - 14:45 Standard for Infection Control Ms. Richa Sharma 14:45-15:30 Exercise on gap identification Mr. Rajesh 15:30-16:30 Post Training evaluation 16:30-17:00 Road Ahead Ms. Richa Sharma Session Brief Topic Session Brief
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