Community town Provides the opportunity to deliver Physical distance between information to a large audience presenters and attendees hall meeting / simultaneously. makes it difficult for presentation Ensures everyone gets the same information presenters to show they and messages. are listening and Allows the community to ask questions. demonstrate empathy. Ensures broad and common issues can be Creates the opportunity for clarified on the spot. a spectacle’ and/or ‘media promotion of other Most useful when the information to be delivered agendas. is not contentious or highly emotive in nature. Can set up confrontation between speakers ‘panel’ and audience. Limits the number of and type of questions that can be answered. Audience members may not be comfortable asking questions in front of the whole group. Community Provides a forum for targeted, personalised Can be resource intensive. communication with community members. Not all community session Creates direct contact with the community members will engage with (held in a venue and helps to build relationships that assist this format. where with future face-to-face engagement. Ongoing legacy issues can representatives from Provides an opportunity for communities to fuel negative community all relevant ask personalised questions in a sentiment Commonwealth and environment. Controls the situation more effectively. state/territory Allows for one-on-one attention from agencies, and local experts. government representatives Most useful when the information to be delivered is technical or raises questions and concerns from (where required) can the community that are best addressed in detail, be seated at and in a more personalised context. tables that community members can approach for discussion)
Community town hall meeting / presentation Provides the opportunity to deliver information to a large audience simultaneously. Ensures everyone gets the same information and messages. Allows the community to ask questions. Ensures broad and common issues can be clarified on the spot. Most useful when the information to be delivered is not contentious or highly emotive in nature. Physical distance between presenters and attendees makes it difficult for presenters to show they are listening and demonstrate empathy. Creates the opportunity for a ‘media spectacle’ and/or promotion of other agendas. Can set up confrontation between speakers ‘panel’ and audience. Limits the number of and type of questions that can be answered. Audience members may not be comfortable asking questions in front of the whole group. Community session (held in a venue where representatives from all relevant Commonwealth and state/territory agencies, and local government representatives (where required) can be seated at tables that community members can approach for discussion) Provides a forum for targeted, personalised communication with community members. Creates direct contact with the community and helps to build relationships that assist with future face-to-face engagement. Provides an opportunity for communities to ask personalised questions in a environment. Controls the situation more effectively. Allows for one-on-one attention from experts. Most useful when the information to be delivered is technical or raises questions and concerns from the community that are best addressed in detail, and in a more personalised context. Can be resource intensive. Not all community members will engage with this format. Ongoing legacy issues can fuel negative community sentiment
iga-national-framework-pfas-appendix-c.docx