Cognitive Moderate Complexity Benchmark The student will be able to differentiate between business and personal Clarification emails and be able to use appropriate verbiage and format in either scenario. The student will be able to choose the correct language and format as appropriate to the style and purpose of the email. Content Limits Limited to etiquette. Stimulus Attributes None Specified Response Attributes None Specified Content Focus email, etiquette, email language, formatting, personal vs. business Sample Item Which complimentary closing would be most appropriate when sending professional business email to your boss? Be Well, Professionally Sincerely, Warm Regards, Correct Answer: B Reporting Category Introduction to Information Technology Benchmark Number 15.12 Standard Perform activities. Benchmark Identify common problems associated with widespread use of email. Also Assesses Not Applicable Knowledge (K)knowledge, (P)erformance, or (B)oth Item Types Selected Response, Short Answer Cognitive Moderate, High Complexity Level Benchmark The student will be able to identify problems connected with Clarification widespread use of email either from an individual or business. The student will be able to cite research while summarizing the given article above the common problems associated with widespread use of email entering the public domain. Content Limits Items will be limited to content involving spam and privacy issues. Stimulus Attributes pictures, graphs, news articles Response Attributes None Specified
Cognitive Complexity Moderate Benchmark Clarification The student will be able to differentiate between business and personal emails and be able to use appropriate verbiage and format in either scenario. The student will be able to choose the correct language and format as appropriate to the style and purpose of the email. Content Limits Limited to etiquette. Stimulus Attributes None Specified Response Attributes None Specified Content Focus email, etiquette, email language, formatting, personal vs. business Sample Item Which complimentary closing would be most appropriate when sending professional business email to your boss? Be Well, Professionally Sincerely, Warm Regards, Correct Answer: B Reporting Category Introduction to Information Technology Benchmark Number 15.12 Standard Perform activities. Benchmark Identify common problems associated with widespread use of email. Also Assesses Not Applicable (K)knowledge, (P)erformance, or (B)oth Knowledge Item Types Selected Response, Short Answer Cognitive Complexity Level Moderate, High Benchmark Clarification The student will be able to identify problems connected with widespread use of email either from an individual or business. The student will be able to cite research while summarizing the given article above the common problems associated with widespread use of email entering the public domain. Content Limits Items will be limited to content involving spam and privacy issues. Stimulus Attributes pictures, graphs, news articles Response Attributes None Specified
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