Errors (Phase 2) Unable to open synchronization file 27-Jun-08 17:27:17 Message PI Eight Track 1 1> Error 5: Unable to create file ‘\\georgiaking\GeorgiaKingStorage\UnIntFailover\\PIEightTrack_eight_1.dat’ Verify that interface has read/write/create access on file server machine. Initializing UniInt library failed Stopping Interface This message will be seen when the interface is unable to create a new failover Cause synchronization file at startup. The creation of the file only takes place the first time either copy of the interface is started and the file does not exist. The error number most commonly seen is error number 5. Error number 5 is an error “access denied” and is likely the result of a permissions problem. Ensure the account the interface is running under has read and write permissions for Resolution the folder. The on property of the Windows service may need to be set to an “log as” account that has permissions for the folder. Error Opening Synchronization File Sun Jun 29 17:18:51 2008 Message PI Eight Track 1 2> WARNING> Failover Warning: Error = 64 Unable to open Failover Control File ‘\\georgiaking\GeorgiaKingStorage\Eight\PIEightTrack_eight_1.dat’ The interface will not be able to change state if PI is not available This message will be seen when the interface is unable to open the failover Cause synchronization file. The interface failover will continue to operate correctly as long as communication to the PI Server is not interrupted. If communication to PI is interrupted while one or both interfaces cannot access the synchronization file, the interfaces will remain in the state they were in at the time of the second failure, so the primary interface will remain primary and the backup interface will remain backup. Ensure the account the interface is running under has read and write permissions for Resolution the folder and file. The on property of the Windows service may need to be set “log as” to an account that has permissions for the folder and file.
Errors (Phase 2) Unable to open synchronization file Message 27-Jun-08 17:27:17 PI Eight Track 1 1> Error 5: Unable to create file ‘\\georgiaking\GeorgiaKingStorage\UnIntFailover\\PIEightTrack_eight_1.dat’ Verify that interface has read/write/create access on file server machine. Initializing UniInt library failed Stopping Interface Cause This message will be seen when the interface is unable to create a new failover synchronization file at startup. The creation of the file only takes place the first time either copy of the interface is started and the file does not exist. The error number most commonly seen is error number 5. Error number 5 is an “access denied” error and is likely the result of a permissions problem. Resolution Ensure the account the interface is running under has read and write permissions for the folder. The “log on as” property of the Windows service may need to be set to an account that has permissions for the folder. Error Opening Synchronization File Message Sun Jun 29 17:18:51 2008 PI Eight Track 1 2> WARNING> Failover Warning: Error = 64 Unable to open Failover Control File ‘\\georgiaking\GeorgiaKingStorage\Eight\PIEightTrack_eight_1.dat’ The interface will not be able to change state if PI is not available Cause This message will be seen when the interface is unable to open the failover synchronization file. The interface failover will continue to operate correctly as long as communication to the PI Server is not interrupted. If communication to PI is interrupted while one or both interfaces cannot access the synchronization file, the interfaces will remain in the state they were in at the time of the second failure, so the primary interface will remain primary and the backup interface will remain backup. Resolution Ensure the account the interface is running under has read and write permissions for the folder and file. The “log on as” property of the Windows service may need to be set to an account that has permissions for the folder and file.
PI_ABBIMS_5.82.0.58.docx