Receive information on the shelter situation and get a brief operational overview. Receive just-in-time training and/or refresher course that will include: Daily check-in and check-out Timesheet requirements In-house communications and chain of command issues Policy and protocol Shelter Layout Shelter Evacuation and Emergency Assembly Area Job duties Receive post assignment. Receive communications equipment. Check-in as detailed in the training. Set up and organize their space. “office” Test communications equipment. Familiarize themselves with the shelter layout and schedule. Throughout shelter activation: Provide appropriate WIC services to clients (i.e. intake, nutrition education, food instrument issuance, formula issuance, etc.) and document Assure availability for all appointments and any walk-ins that may occur between appointments. Be sympathetic, compassionate and patient in interacting with evacuees. If paper files are utilized, file all evacuee specific information within a locked file cabinet to provide a level of confidentiality to the evacuee. Keep this information within the locked cabinet unless specifically working on that case or meeting directly with that person/family. Maintain up-to-date registry of WIC recipients in shelter Perform anthropometric processes and document Provide minimal appropriate nutrition education to clients and document Assure formula-dependent infants on WIC have appropriate nourishment made available Provide appropriate WIC services to clients (i.e. food instrument issuance, formula issuance, etc.) and document
Receive information on the shelter situation and get a brief operational overview. Receive just-in-time training and/or refresher course that will include: Daily check-in and check-out Timesheet requirements In-house communications and chain of command issues Policy and protocol Shelter Layout Shelter Evacuation and Emergency Assembly Area Job duties Receive post assignment. Receive communications equipment. Check-in as detailed in the training. Set up and organize their “office” space. Test communications equipment. Familiarize themselves with the shelter layout and schedule. Throughout shelter activation: Provide appropriate WIC services to clients (i.e. intake, nutrition education, food instrument issuance, formula issuance, etc.) and document Assure availability for all appointments and any walk-ins that may occur between appointments. Be sympathetic, compassionate and patient in interacting with evacuees. If paper files are utilized, file all evacuee specific information within a locked file cabinet to provide a level of confidentiality to the evacuee. Keep this information within the locked cabinet unless specifically working on that case or meeting directly with that person/family. Maintain up-to-date registry of WIC recipients in shelter Perform anthropometric processes and document Provide minimal appropriate nutrition education to clients and document Assure formula-dependent infants on WIC have appropriate nourishment made available Provide appropriate WIC services to clients (i.e. food instrument issuance, formula issuance, etc.) and document
Human_Shelter_Services_SOP.docx