48A Retailer notice of benefit change - market retail contracts 42 48B Benefit change notice guidelines 43 49 Termination of market retail contract 44 49A Early termination charges 45 50 Small customer complaints and dispute resolution information 45 51 Liabilities and 46 52 Indemnities 46 Division 8 Deemed customer retail arrangements 46 53 Obligations of retailers 46 54 Formation of standard retail contract on incomplete request 47 Division 9 Other retailer obligations 47 55 Referral to interpreter services 47 56 Provision of information to customers 47 56A Energy consumption information - supply of electricity only 48 56B Historical billing and energy consumption information - supply of electricity only 49 57 Retailer obligations in relation to customer transfer 49 57A Retailer obligations in relation to correction of transfers without consent 49 58 Notice to small customers on transfer 51 59 Notice to small customers where transfer delayed 52 59A Notice to small customers on deployment of new electricity meters (SRC and 52 Division 9A Retailer interruption to supply - electricity 54 59B 54 59C Retailer interruption to supply electricity (SRC and MRC) 55 – Division 10 Energy marketing 56 Subdivision 1 Preliminary 56 60 Application of 56 Subdivision 2 Providing information to small customers 56 61 Overview of this 56 62 Requirement for and timing of disclosure to small customers 56 63 Form of disclosure to small customers 56 64 Required information 57 Subdivision 3 Energy marketing activities 57 65 No contact lists 57 66 No canvassing or advertising signs 58 67 Duty of retailer to ensure compliance 58 68 Record keeping 58 Division 11 59
48A Retailer notice of benefit change - market retail contracts 42 48B Benefit change notice guidelines 43 49 Termination of market retail contract 44 49A Early termination charges 45 50 Small customer complaints and dispute resolution information 45 51 Liabilities and 46 52 Indemnities 46 Division 8 Deemed customer retail arrangements 46 53 Obligations of retailers 46 54 Formation of standard retail contract on incomplete request 47 Division 9 Other retailer obligations 47 55 Referral to interpreter services 47 56 Provision of information to customers 47 56A Energy consumption information - supply of electricity only 48 56B Historical billing and energy consumption information - supply of electricity only 49 57 Retailer obligations in relation to customer transfer 49 57A Retailer obligations in relation to correction of transfers without consent 49 58 Notice to small customers on transfer 51 59 Notice to small customers where transfer delayed 52 59A Notice to small customers on deployment of new electricity meters (SRC and 52 Division 9A Retailer interruption to supply - electricity 54 59B 54 59C Retailer interruption to supply – electricity (SRC and MRC) 55 Division 10 Energy marketing 56 Subdivision 1 Preliminary 56 60 Application of 56 Subdivision 2 Providing information to small customers 56 61 Overview of this 56 62 Requirement for and timing of disclosure to small customers 56 63 Form of disclosure to small customers 56 64 Required information 57 Subdivision 3 Energy marketing activities 57 65 No contact lists 57 66 No canvassing or advertising signs 58 67 Duty of retailer to ensure compliance 58 68 Record keeping 58 Division 11 59
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