Intake / assessment Information / advice / referral Education and skills training Advocacy / support Outreach (see glossary) Family capacity building, and Community capacity building. All IFSS providers will have a documented, evidence-informed IFSS practice model that aligns with the FaC Program Logic. This practice model will be developed in conjunction with the ICSS. IFSS is an intensive service that aims to support families to make sustainable longterm behavior change, it is expected that each visit to the family will have a clear purpose. IFSS providers and their employees are not responsible for the delivery of specialist, clinical or therapeutic interventions. IFSS is committed to working with families who have high and complex needs, and supporting them to access the appropriate specialist services. These specialist services may include drug and alcohol, domestic violence, mental health and therapeutic support services. The IFSS provider will work collaboratively with other service providers to ensure the family can access other supports they need. Brokerage is not an element of IFSS so funding cannot be used towards the purchase of goods and services for families, except in exceptional circumstances. Service providers should contact their Grant Agreement Manager for advice and agreement should a need for brokerage be identified. The Department funds organisations to provide an Implementation Capacity Support Service (ICSS) to assist IFSS providers to build on their strengths and local expertise and to support the effective delivery of IFSS. IFSS providers are required to work with an existing ICSS provider or other providers approved by the Department who have been assessed as capable of delivering their own comparable ICSS. Implementation and Capacity Support Service ICSS Streams of Support – are three streams of support provided by the ICSS: Organisational Capacity Strengthening to on supporting governance, – financial management, human resources management and administration Implementation Support to support, through a range of mechanisms – including coaching, case review and practice supervision, the effective implementation of a quality, evidence-informed, outcomes-focussed IFSS that is locally relevant and considers workforce skills and capabilities
Intake / assessment Information / advice / referral Education and skills training Advocacy / support Outreach (see glossary) Family capacity building, and Community capacity building. All IFSS providers will have a documented, evidence-informed IFSS practice model that aligns with the FaC Program Logic. This practice model will be developed in conjunction with the ICSS. IFSS is an intensive service that aims to support families to make sustainable longterm behavior change, it is expected that each visit to the family will have a clear purpose. IFSS providers and their employees are not responsible for the delivery of specialist, clinical or therapeutic interventions. IFSS is committed to working with families who have high and complex needs, and supporting them to access the appropriate specialist services. These specialist services may include drug and alcohol, domestic violence, mental health and therapeutic support services. The IFSS provider will work collaboratively with other service providers to ensure the family can access other supports they need. Brokerage is not an element of IFSS so funding cannot be used towards the purchase of goods and services for families, except in exceptional circumstances. Service providers should contact their Grant Agreement Manager for advice and agreement should a need for brokerage be identified. The Department funds organisations to provide an Implementation Capacity Support Service (ICSS) to assist IFSS providers to build on their strengths and local expertise and to support the effective delivery of IFSS. IFSS providers are required to work with an existing ICSS provider or other providers approved by the Department who have been assessed as capable of delivering their own comparable ICSS. Implementation and Capacity Support Service ICSS – Streams of Support are three streams of support provided by the ICSS: Organisational Capacity Strengthening – to on supporting governance, financial management, human resources management and administration Implementation Support – to support, through a range of mechanisms including coaching, case review and practice supervision, the effective implementation of a quality, evidence-informed, outcomes-focussed IFSS that is locally relevant and considers workforce skills and capabilities
intensive_family_support_service_operational_guidelines_november_2016.docx