PERSON SPECIFICATION IT OFFICER . ESSENTIAL DESIRABLE Education & Educated to A level or equivalent ICT vocational qualification (level 2 qualifications (level 3) or above) Professional ICT qualification e.g. MCSE Experience, Experience of working on a variety of Knowledge of social housing knowledge, projects environment or similar understanding Experience and knowledge of Microsoft Windows operating systems and networks Experience in the maintenance and development of a complex ICT infrastructure Experience in the installation of ICT hardware and software Experience in providing a first or second line IT support service to business users Working with 3rd party suppliers and contractors Technical & Highly computer literate Experience and knowledge of Citrix professional skills Use of bespoke IT systems and technology databases Experience and knowledge of Technically minded, with an aptitude VMWare technology for solving ICT problems Experience and knowledge of Experience and knowledge of Wide SSRS or similar reporting tools Area Network (WAN) technology Experience and knowledge of using or supporting a Management Information System for a SME Vision & Drive Demonstrates drive and tenacity Self-motivated. Seeks ways to continuously improve and learn People Produces ideas to improve performance Numerate and data rational. Demonstrates an analytical approach Uses problem solving and decision making skills. Planning Sets and achieves stretching performance targets Prioritises and plans effectively Balances long and short term objectives
PERSON SPECIFICATION IT OFFICER . ESSENTIAL DESIRABLE Education & qualifications Educated to A level or equivalent (level 3) ICT vocational qualification (level 2 or above) Professional ICT qualification e.g. MCSE Experience, knowledge, understanding Experience of working on a variety of projects Experience and knowledge of Microsoft Windows operating systems and networks Experience in the maintenance and development of a complex ICT infrastructure Experience in the installation of ICT hardware and software Experience in providing a first or second line IT support service to business users Working with 3rd party suppliers and contractors Knowledge of social housing environment or similar Technical & professional skills Highly computer literate Use of bespoke IT systems and databases Technically minded, with an aptitude for solving ICT problems Experience and knowledge of Wide Area Network (WAN) technology Experience and knowledge of using or supporting a Management Information System for a SME Experience and knowledge of Citrix technology Experience and knowledge of VMWare technology Experience and knowledge of SSRS or similar reporting tools Vision & Drive Demonstrates drive and tenacity Self-motivated. Seeks ways to continuously improve and learn People Produces ideas to improve performance Numerate and data rational. Demonstrates an analytical approach Uses problem solving and decision making skills. Planning Sets and achieves stretching performance targets Prioritises and plans effectively Balances long and short term objectives
it-officer-person-specification.docx