investigation workflow must be kept informed of the status of the investigation at all times. The rule is explained below. Each workflow specifies the parties to which a case can be assigned. For example, a request for cancellation case assignment follows the route of the payment instruction (from instructing party to instructed party), while the unable to apply case assignment travels in the opposite direction (from the instructed party to the instructing party). The following table summarises the direction of the various investigation activities: Activity Case Assignment Message Case Assigner Case Assignee Request for Instructing party Instructed cancellation (C2B space), FIToFICancellationRequestV02 (B2B Request for RequestToModifyPaymentV04 Instructing party Instructed modification party/creditor Unable to apply UnableToApplyV04 Instructed Instructing party/creditor, party Instructing party for statement queries Claim non receipt ClaimNonReceiptV04 Instructing party Instructed party
investigation workflow must be kept informed of the status of the investigation at all times. The rule is explained below. Each workflow specifies the parties to which a case can be assigned. For example, a request for cancellation case assignment follows the route of the payment instruction (from instructing party to instructed party), while the unable to apply case assignment travels in the opposite direction (from the instructed party to the instructing party). The following table summarises the direction of the various investigation activities: Activity Case Assignment Message Case Assigner Case Assignee Request for cancellation (C2B space), FIToFICancellationRequestV02 (B2B Instructing party Instructed Request for modification RequestToModifyPaymentV04 Instructing party Instructed party/creditor Unable to apply UnableToApplyV04 Instructed party/creditor, Instructing party for statement queries Instructing party Claim non receipt ClaimNonReceiptV04 Instructing party Instructed party
ISO20022_MDRPart1_ExceptionsAndInvestigations_2017_2018_For_SEG_Review.docx