between ELS and PLS, and outline the benefits of using PLS. 14/11 – 04 Investigate the possibility of agents Chris Thorne Closed 26 April 2017: accessing a secure mailbox for The ATO advised that we are aware that there is a communicating with the ATO and their requirement to do this, however due to other priorities this clients through the portal and/or their will designed or actioned until post TT17 delivery. software. 11 April 2017: A ticket will be raised and the possibility of providing a secure Source: Future of the Tax Profession Working mailbox through PLS software will be investigated, but Group (Chris Thorne). delivery is not expected before TT releases. 29 November 2016: Software developers noted that a decision on this was up to agents and not developers. See follow up action item #29/11 – 02. ATO (Michael Job and Gary Warne) to check if agents’ accessing a secure mailbox is still important to agents. 13 December 2016: No update – pending result of action item #29/11 – 02. August 2016: The ATO is considering options around how this might be developed and delivered, and will be involving practitioners and software providers in the future. This will not be progressed further until the consideration is complete (update provided by Colin Walker). 14/11 – 05 Create software based case studies of Lesley Slevin Closed 28 November 2016: (Future of the Tax PLS users (to challenge negative Based on feedback from practitioners and developers, ATO is Profession Working perceptions of PLS by exposing the real aiming to avoid promoting features that are specific to Group) experience of agents already using SBR individual software, and as such, do not believe that enabled software i.e. highlight good case studies would be an appropriate communication experiences to assist in building product at this time. confidence in PLS for both agents and We will continue to promote the benefits of PLS and real developers). experiences through our videos, speaking notes, webcasts and web content. If there are any software-specific case
between ELS and PLS, and outline the benefits of using PLS. 14/11 – 04 Investigate the possibility of agents accessing a secure mailbox for communicating with the ATO and their clients through the portal and/or their software. Source: Future of the Tax Profession Working Group (Chris Thorne). Chris Thorne Closed 26 April 2017: The ATO advised that we are aware that there is a requirement to do this, however due to other priorities this will designed or actioned until post TT17 delivery. 11 April 2017: A ticket will be raised and the possibility of providing a secure mailbox through PLS software will be investigated, but delivery is not expected before TT releases. 29 November 2016: Software developers noted that a decision on this was up to agents and not developers. See follow up action item #29/11 – 02. ATO (Michael Job and Gary Warne) to check if agents’ accessing a secure mailbox is still important to agents. 13 December 2016: No update – pending result of action item #29/11 – 02. August 2016: The ATO is considering options around how this might be developed and delivered, and will be involving practitioners and software providers in the future. This will not be progressed further until the consideration is complete (update provided by Colin Walker). 14/11 – 05 Create software based case studies of PLS users (to challenge negative perceptions of PLS by exposing the real experience of agents already using SBR enabled software i.e. highlight good experiences to assist in building confidence in PLS for both agents and developers). Lesley Slevin (Future of the Tax Profession Working Group) Closed 28 November 2016: Based on feedback from practitioners and developers, ATO is aiming to avoid promoting features that are specific to individual software, and as such, do not believe that case studies would be an appropriate communication product at this time. We will continue to promote the benefits of PLS and real experiences through our videos, speaking notes, webcasts and web content. If there are any software-specific case
PLS_transition_roundtable_action_items_register_5Dec2017.docx