Issue Heuristic Issue description Potential solution Violated 1 Match system Cannot select all London airports - it London as doesn’t appear List “all airports” / real world as an option an option User control If a 1- persist correct entries 2 departure airport hasn’t been correctly entered and freedom (see above) when prompted to correct, it clears both when prompting to amend departure and arrival fields. Cannot Undo ! incorrect ones. 2- provided an “undo” Match system appear you can select to see flight if you Provide option have 3 Doesn’t “I don’t / real world select a specific date. Only when specified can specific don’t dates” user see dates either sides. 4 9 On a date with no flight, it shows four possible Provide specific information reasons why they might be. 5 error Allow user to select a departure location that give option of first selecting ‘from” prevention flights to the desired location (ie. I know the destination. doesn’t have where I want to fly to, not frim) 6 error Allow user to select a date with no flights Prevent users from prevention selecting data that do not have flights. Evaluator: 2 Issue Heuristic Issue description Potential solution Violated 1 User control cannot select allow group of airports ‘London” and freedom 2 error Doesn't allow me to select destination first group airporst? prevention 3 visibility of when I select destination first, then an origin airport Gives better user feedback system status fly these, it clears the destination with no that doesn’t warking 4 aesthetics very small test for and < 2 infants “< 16 childrens and minimalist design visibility of no info of with a message saying for 5 what’s happening replace by “searching system status “loading, please wait” flights” 6 selected showing “booking summary” before I’ve anything or chosen to make a booking User control Search? Give me control 7 and freedom 8 aesthetics when no flights are sold only show the symbol when Showing “sold out” symbol and out needed. minimalist design 9 flexibility and selected by default “insure option” efficiency of use, User
Issue Heuristic Violated Issue description Potential solution 1 Match system / real world Cannot select all London airports - it doesn’t appear as an option List “all London airports” as an option 2 User control and freedom If a departure airport hasn’t been correctly entered (see above) when prompted to correct, it clears both departure and arrival fields. Cannot Undo ! 1- persist correct entries when prompting to amend incorrect ones. 2- provided an “undo” 3 Match system / real world Doesn’t appear you can select to see flight if you don’t select a specific date. Only when specified can user see dates either sides. Provide option “I don’t have specific dates” 4 9 On a date with no flight, it shows four possible reasons why they might be. Provide specific information 5 error prevention Allow user to select a ‘from” departure location that doesn’t have flights to the desired location (ie. I know where I want to fly to, not frim) give option of first selecting the destination. 6 error prevention Allow user to select a date with no flights Prevent users from selecting data that do not have flights. Evaluator: 2 Issue Heuristic Violated Issue description Potential solution 1 User control and freedom cannot select ‘London” allow group of airports 2 error prevention Doesn't allow me to select destination first group airporst? 3 visibility of system status when I select destination first, then an origin airport that doesn’t fly these, it clears the destination with no warking Gives better user feedback 4 aesthetics and minimalist design very small test for “< 16 childrens and < 2 infants 5 visibility of system status no info of what’s happening with a message saying “loading, please wait” replace by “searching for flights” 6 showing “booking summary” before I’ve selected anything or chosen to make a booking 7 User control and freedom Search? Give me control 8 aesthetics and minimalist design Showing “sold out” symbol when no flights are sold out only show the symbol when needed. 9 flexibility and efficiency of use, User “insure option” selected by default
Heuristic-evaluation-Kata.docx