INF113 System Monitoring Pilot Recommendations Report Contributors Name Role Sign Off Colin Watt IS Apps Project Manager 22/08/16 – Maurice Franceschi IS Apps Programme Manager 22/08/16 – Stefan Kaempf IS Apps Project Sponsor / Programme Owner 12/08/16 – Fiona Lawson IS ITI Enterprise Services 22/08/16 – Murray Dippie IS ITI Enterprise Services – Garry Scobie IS ITI Enterprise Services – Graeme Wood IS ITI Enterprise Services 22/08/16 – Martin Campbell IS ITI Enterprise Services 12/08/16 – Iain Fiddes IS Apps Head of Development Services – Heather Larnach IS Apps Technical Management Team Manager – Version 1.2 for review Date 22 August 2016 Executive Summary Having encountered a number of technical and non-technical challenges establishing a limited pilot of SCOM on the UniDesk and Learn infrastructure, the project team agree that despite the hopes of the evaluation done on INF107 in 2014/15 the SCOM product has not lived up to its promise to provide the Pane of Glass” view for technical staff, and the “Single out of the box functionality across the board falls short of what is required in order to
INF113 System Monitoring Pilot Recommendations Report Contributors Name Role Sign Off Colin Watt IS Apps – Project Manager 22/08/16 Maurice Franceschi IS Apps – Programme Manager 22/08/16 Stefan Kaempf IS Apps – Project Sponsor / Programme Owner 12/08/16 Fiona Lawson IS ITI – Enterprise Services 22/08/16 Murray Dippie IS ITI – Enterprise Services Garry Scobie IS ITI – Enterprise Services Graeme Wood IS ITI – Enterprise Services 22/08/16 Martin Campbell IS ITI – Enterprise Services 12/08/16 Iain Fiddes IS Apps – Head of Development Services Heather Larnach IS Apps – Technical Management Team Manager Version 1.2 for review Date 22 August 2016 Executive Summary Having encountered a number of technical and non-technical challenges establishing a limited pilot of SCOM on the UniDesk and Learn infrastructure, the project team agree that despite the hopes of the evaluation done on INF107 in 2014/15 the SCOM product has not lived up to its promise to provide the “Single Pane of Glass” view for technical staff, and the out of the box functionality across the board falls short of what is required in order to
INF113-Recommendations-v1.2-REVISED-2016-08-23.docx