Person Specification Attribute Essential Desirable MCSE, CCNA or ITIL Education/ At least 2 years working in an IT desktop support role. Qualification Database software in Proven Advanced PC build and general, client server Experience configuration. Hardware applications etc installation and configuring. Microsoft Server Operating Fault diagnosis, Systems (Server 2008/R2) or repair/replacement of hardware. later Software diagnosis and Linux operating systems, installation especially networking Microsoft Office Application knowledge Knowledge of HP printer Skills & Good teamwork. software and hardware Abilities Good listening skills Knowledge of McAfee ePolicy Analytical skills Orchestrator management Problem solving software. Good Communicator Various forms of remote Attention to detail access inc. RDP, Terminal Aware of your abilities and the Services, VNC, SSH and need to work within them or ask others. for help Networking and TCP/IP Protocol at various layers. Linux & Apache set up and administration. Not Applicable Leadership Qualities Flexible and reliable. Personal Patient Qualities Conscientious. Determined and hardworking. Capable of working under pressure. Able to actively support, promote and encourage City Gateway’s ethos, mission and values.
Attribute Essential Desirable Education/ Qualification At least 2 years working in an IT desktop support role. MCSE, CCNA or ITIL Proven Experience Advanced PC build and configuration. Hardware installation and configuring. Fault diagnosis, repair/replacement of hardware. Software diagnosis and installation Microsoft Office Application knowledge Database software in general, client server applications etc Microsoft Server Operating Systems (Server 2008/R2) or later Linux operating systems, especially networking Skills & Abilities Good teamwork. Good listening skills Analytical skills Problem solving Good Communicator Attention to detail Aware of your abilities and the need to work within them or ask for help Knowledge of HP printer software and hardware Knowledge of McAfee ePolicy Orchestrator management software. Various forms of remote access inc. RDP, Terminal Services, VNC, SSH and others. Networking and TCP/IP Protocol at various layers. Linux & Apache set up and administration. Leadership Qualities Not Applicable Personal Qualities Flexible and reliable. Patient Conscientious. Determined and hardworking. Capable of working under pressure. Able to actively support, promote and encourage City Gateway’s ethos, mission and values. Person Specification
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