- Effective coordination - Decisions of the governing bodies among the Sectors of the implemented Union - Development, implementation and monitoring of the Strategic and Operational Plans - Level of implementation of accepted Recommendations - Application of efficiency measures - Overall quality of support services provided All Event management - Efficient and accessible - High quality of services provided for services (including ITU conferences, ITU events (availability of documents, translation and meetings, events and courtesy and professionalism of ITU’s interpretation) workshops conference service staff, quality of interpretation, quality of documents, quality of conference premises and facilities) - Improved financial efficiency All Publication services - Ensuring the quality, - High quality of ITU publications availability, and cost - Expeditious publishing process effectiveness of the ITU - Improved financial efficiency publications All ICT services - Reliable, efficient and - Users satisfied with the ICT services accessible information provided by ITU and communication - Availability and functionality of ICT technology services (high-availability, IT safety infrastructures and and security, library and archive services services, delivery of promised services on a timely basis, help provided in using technology effectively, introduction of new and innovative ICT services, ICT services valuable to ITU staff and delegates)- - Increased number of platforms/systems facilitating the digital transformation of the organization - Business continuity and disaster recovery in place All Safety and security - Ensuring a safe and - Overall safety and security of services secure working organization’s premises and assets environment for ITU staff worldwide and delegates - Reduced work related injuries or incidents - preparedness for missions All resources - Ensuring efficient use of - Develop and implement the HR management services human resources, in a framework fostering sustainable and (including payroll, staff satisfied workforce, including the
- Effective coordination among the Sectors of the Union - Decisions of the governing bodies implemented - Development, implementation and monitoring of the Strategic and Operational Plans - Level of implementation of accepted Recommendations - Application of efficiency measures - Overall quality of support services provided All Event management services (including translation and interpretation) - Efficient and accessible ITU conferences, meetings, events and workshops - High quality of services provided for ITU events (availability of documents, courtesy and professionalism of ITU’s conference service staff, quality of interpretation, quality of documents, quality of conference premises and facilities) - Improved financial efficiency All Publication services - Ensuring the quality, availability, and cost effectiveness of the ITU publications - High quality of ITU publications - Expeditious publishing process - Improved financial efficiency All ICT services - Reliable, efficient and accessible information and communication technology infrastructures and services - Users satisfied with the ICT services provided by ITU - Availability and functionality of ICT services (high-availability, IT safety and security, library and archive services, delivery of promised services on a timely basis, help provided in using technology effectively, introduction of new and innovative ICT services, ICT services valuable to ITU staff and delegates)- - Increased number of platforms/systems facilitating the digital transformation of the organization - Business continuity and disaster recovery in place All Safety and security services - Ensuring a safe and secure working environment for ITU staff and delegates - Overall safety and security of organization’s premises and assets worldwide - Reduced work related injuries or incidents - preparedness for missions All resources management services (including payroll, staff - Ensuring efficient use of human resources, in a - Develop and implement the HR framework fostering sustainable and satisfied workforce, including the
Intel%20Response%20-%20Revised%20ITU%20Strategic%20Plan%202020-2023.docx