6. Describe how vendors receive the card number to process payment. If an email is sent, please provide an example of the correspondence sent. 7. Do you offer a Buyer Initiated Payment (push pay) Program? If so, please provide an explanation of how this service would operate. Does a different rebate schedule apply? 8. Identify how authorization limits are determined or changed. 9. If the supplier reverses a payment, identify the impact on the available balance for the card. 10. Who retains ownership of the vendor payment information (i.e. contact person, address, phone number)? 11. Vendor Program Administration a. Discuss your approach in recruiting vendors on the City’s behalf to your firm’s purchasing card platform. Include in your discussion the approach to analysis of City data, supplier outreach, and discussion of solutions and their associated benefits, etc. Disclose if there are additional software tools required. b. What are the steps for signing up a vendor? c. Identify the number of vendors your institution currently has enrolled. d. If a vendor is already enrolled with your electronic payable platform, describe the process for the City to pay that vendor electronically. e. Who makes outbound phone calls to vendors (i.e. employees of your firm or a third party)? f. How many professionals are on the vendor outreach teams? g. For individuals, what percentage of their time is dedicated to vendor outreach calls or activities? h. Will a specific individual or a team of individuals be assigned to the City? i. Is the vendor outreach team empowered to sign up the vendor or is it handed off to another department? j. How quickly do you anticipate reaching out the City’s vendors? How many vendors do you plan to reach out to in 3 months? In 6 months?
6. Describe how vendors receive the card number to process payment. If an email is sent, please provide an example of the correspondence sent. 7. Do you offer a Buyer Initiated Payment (push pay) Program? If so, please provide an explanation of how this service would operate. Does a different rebate schedule apply? 8. Identify how authorization limits are determined or changed. 9. If the supplier reverses a payment, identify the impact on the available balance for the card. 10. Who retains ownership of the vendor payment information (i.e. contact person, address, phone number)? 11. Vendor Program Administration a. Discuss your approach in recruiting vendors on the City’s behalf to your firm’s purchasing card platform. Include in your discussion the approach to analysis of City data, supplier outreach, and discussion of solutions and their associated benefits, etc. Disclose if there are additional software tools required. b. What are the steps for signing up a vendor? c. Identify the number of vendors your institution currently has enrolled. d. If a vendor is already enrolled with your electronic payable platform, describe the process for the City to pay that vendor electronically. e. Who makes outbound phone calls to vendors (i.e. employees of your firm or a third party)? f. How many professionals are on the vendor outreach teams? g. For individuals, what percentage of their time is dedicated to vendor outreach calls or activities? h. Will a specific individual or a team of individuals be assigned to the City? i. Is the vendor outreach team empowered to sign up the vendor or is it handed off to another department? j. How quickly do you anticipate reaching out the City’s vendors? How many vendors do you plan to reach out to in 3 months? In 6 months?
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