Attribute 9 Resources Communicates clearly the costs that funding schemes may cover (e.g. Medicare, private health insurance) and Attribute 10 what individuals may have to pay for services. Currently Present? A health literate organisation…… Evidence Opportunities for Improvement (Yes/No/ Partially) Review staff knowledge about treatment A: Ensures staff understand whether a costs, out-of-pocket expenses and funding treatment is covered by a funding schemes for treatments, services and scheme and can provide information to procedures. consumers about out-of-pocket Ensure staff are provided with easy to find expenses and private health insurance and up-to-date information regarding fees item numbers. and expenses.
Attribute 9 Resources Attribute 10 Communicates clearly the costs that funding schemes may cover (e.g. Medicare, private health insurance) and what individuals may have to pay for services. A health literate organisation…… Currently Present? (Yes/No/ Partially) Evidence Opportunities for Improvement A: Ensures staff understand whether a treatment is covered by a funding scheme and can provide information to consumers about out-of-pocket expenses and private health insurance item numbers. Review staff knowledge about treatment costs, out-of-pocket expenses and funding schemes for treatments, services and procedures. Ensure staff are provided with easy to find and up-to-date information regarding fees and expenses.
HL-Checklist-with-improvement-suggestions-and-resources-Dec-2017.docx