Process check-in and out of activities and supplies. Assist with shelter set-up. ASSISTANCE PROGRAMS Group IS-100, 200, Project staffing and other Knowledge, training or Supervisor support requirements for the experience within disaster 300, 700 & 800 or 800A & operation. and/or non-disaster VDSS Shelter Training Assess workload and request individual assistance programs. the appropriate numbers and types of resources. Strong leadership in a team environment Ensure that all stations are staffed at all times. Ability to manage multiple priorities and tasks Ensure all stations have appropriate equipment. simultaneously. Organize work activities, Re-stock equipment and supplies when necessary at delegate work and directly supervise a diverse work stations. unit. Monitor performance of Maintain a high standard of Counselors to assess the need ethics required of State for possible rest or rotation. employees that is consistent Resolve staff conflicts and/or with COV core values. recognize when a conflict must Strong communication be referred to a higher level. (written and verbal) skills Be knowledgeable to answer including effective listening. evacuee questions or direct Competently use computer evacuees to the appropriate resources required to support source the task. Provide clear direction, Sensitivity in human assignments, and guidance to interactions to diversity and effectively structure and inclusiveness. organize work activities, maximize productivity, and Must be flexible and conform to incident objectives. adaptable in various situations and work settings, Communicate emergency including weather procedures that are consistent conditions, cultures, and with the safety and security geographic areas for plans in a timely manner. extended periods of time. Provide for the safety and Demonstrate sensitivity to welfare of assigned personnel cultural diversity, race, during the entire period of gender, disabilities, and supervision. other individual differences Report accident and medical in accordance with the reports. COV’s nondiscrimination policy. Establish an effective rapport with individuals who are initially difficult, emotional, or distressed. Relate effectively to people from varied backgrounds and different situations. Comply with chain of
Process check-in and of activities and supplies. Assist with shelter set-up. ASSISTANCE PROGRAMS Group Supervisor Project staffing and other support requirements for the operation. Assess workload and request the appropriate numbers and types of resources. Ensure that all stations are staffed at all times. Ensure all stations have appropriate equipment. Re-stock equipment and supplies when necessary at stations. Monitor performance of Counselors to assess the need for possible rest or rotation. Resolve staff conflicts and/or recognize when a conflict must be referred to a higher level. Be knowledgeable to answer evacuee questions or direct evacuees to the appropriate source Provide clear direction, assignments, and guidance to effectively structure and organize work activities, maximize productivity, and conform to incident objectives. Communicate emergency procedures that are consistent with the safety and security plans in a timely manner. Provide for the safety and welfare of assigned personnel during the entire period of supervision. Report accident and medical reports. Knowledge, training or experience within disaster and/or non-disaster individual assistance programs. Strong leadership in a team environment Ability to manage multiple priorities and tasks simultaneously. Organize work activities, delegate work and directly supervise a diverse work unit. Maintain a high standard of ethics required of State employees that is consistent with COV core values. Strong communication (written and verbal) skills including effective listening. Competently use computer resources required to support the task. Sensitivity in human interactions to diversity and inclusiveness. Must be flexible and adaptable in various situations and work settings, including weather conditions, cultures, and geographic areas for extended periods of time. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, and other individual differences in accordance with the COV’s nondiscrimination policy. Establish an effective rapport with individuals who are initially difficult, emotional, or distressed. Relate effectively to people from varied backgrounds and different situations. Comply with chain of IS-100, 200, 300, 700 & 800 or 800A & VDSS Shelter Training out
Human_Shelter_Services_SOP.docx