Desirable Chartered Institute of Housing Membership & Qualification i.e. min. Level 3 Certificate in Housing Recognised Coaching and Mentoring qualification Previous experience of working with complainants and perpetrators in complex of behaviour. Skills & Attitude Significant experience of ICT/MS Office applications i.e. MS Word, Excel, Outlook etc Excellent interpersonal and communication skills essential with proven ability to negotiate and mediate with a range of people, and explain complex information both verbally and in writing. Ability to diffuse and manage confrontational and challenging situations to a positive outcome. Ability to interpret, explain and implement detailed policy and procedure. Ability to manage time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately. Ability to supervise and communicate effectively with a team, motivating and problem solving. Strong literacy and numeracy skills with experience of report writing and presentation. Requirements Frequent travel to other sites, organisations and customer homes & developments will be required, and therefore the ability to travel daily and access to a vehicle is essential. Occasional attendance at meetings, conferences and training courses outside of normal working and/or requiring an overnight stay requires flexibility around working hours.
Desirable Chartered Institute of Housing Membership & Qualification i.e. min. Level 3 Certificate in Housing Recognised Coaching and Mentoring qualification Previous experience of working with complainants and perpetrators in complex of behaviour. Skills & Attitude Significant experience of ICT/MS Office applications i.e. MS Word, Excel, Outlook etc Excellent interpersonal and communication skills essential with proven ability to negotiate and mediate with a range of people, and explain complex information both verbally and in writing. Ability to diffuse and manage confrontational and challenging situations to a positive outcome. Ability to interpret, explain and implement detailed policy and procedure. Ability to manage time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately. Ability to supervise and communicate effectively with a team, motivating and problem solving. Strong literacy and numeracy skills with experience of report writing and presentation. Requirements Frequent travel to other sites, organisations and customer homes & developments will be required, and therefore the ability to travel daily and access to a vehicle is essential. Occasional attendance at meetings, conferences and training courses outside of normal working and/or requiring an overnight stay requires flexibility around working hours.
JOB%20DESCRIPTION%20-%20ASSISTANT%20TENANCY%20MANAGER.docx