under four hours. Single Point % of patients Responsive patient The service performs consistently well against the of Access requiring care and support to 4 hour target achieving 98% compliance YTD and immediate care whole system 100% in January are assessed and patient flow D12 the required 95% 100% service is mobilised to attend to the patient <4 Emergency Patients referred Responsive patient Since implementation of the KPI in September, the MDT Unit are seen, or care and support to service has consistently achieved 100% against a (EMU) D20a contacted as 90% 100% whole 90% target appropriate, system/admission within 2 hours avoidance Adults of Working Age Directorate-COO Supporting Information-Month 10 R Red Indicators Contract Ref Measure Target Actual Trend Impact Action and Resolution Timescale Oxford 1 Patients Delays to Clarifying with EDPS staff about proper Schedule 4 referred to patients reporting of ‘breaches’ – may be reporting 85% EDPS seen receiving care. higher numbers than technical breaches JR within Potential for (i.e. when a delay is due to patient illness). 95% timeframe CCG to issue New action plan being developed. 83% performance HGH notice. 3 months to improvement (end April 2017 data)
under four hours. Single Point of Access D12 % of patients requiring immediate care are assessed and the required service is mobilised to attend to the patient <4 95% 100% Responsive patient care and support to whole system patient flow The service performs consistently well against the 4 hour target achieving 98% compliance YTD and 100% in January Emergency MDT Unit (EMU) D20a Patients referred are seen, or contacted as appropriate, within 2 hours 90% 100% Responsive patient care and support to whole system/admission avoidance Since implementation of the KPI in September, the service has consistently achieved 100% against a 90% target Adults of Working Age Directorate-COO Supporting Information-Month 10 R Red Indicators Contract Ref Measure Target Actual Trend Impact Action and Resolution Timescale Oxford Schedule 4 1 Patients referred to EDPS seen within timeframe 95% 85% JR 83% HGH Delays to patients receiving care. Potential for CCG to issue performance notice. Clarifying with EDPS staff about proper reporting of ‘breaches’ – may be reporting higher numbers than technical breaches (i.e. when a delay is due to patient illness). New action plan being developed. 3 months to improvement (end April 2017 data)
14ii_BOD_COO-Report-supporting-data-Month-10-v2-1.docx