housing associations and other RSL’s Knowledge/experience of the SDM Housing Application System (desirable), Microsoft Office and Outlook (essential) Knowledge and current experience of housing Application management, including arrears, lettings property maintenance Understanding of the law in terms of evictions Application in differing tenures Knowledge and experience of managing a Application/Interview mixed tenure housing ‘patch’ Knowledge and experience of managing Application/Interview leasehold properties Experience of promoting and supporting Interview resident engagement Experience of improving services in line with resident needs Interview An instinctive and practical understanding of what constitutes excellent customer care, how it can be measured and improved and a Interview commitment to delivering it Experience of working in a deadline-driven environment Application Good working knowledge of welfare benefits Application /Interview Able to apply changes in legislation, regulatory requirements and best practice Interview Application Education & 5 GCSE passes at grade C or above including Qualifications English and Maths, or equivalent Application-test High levels of numeracy and literacy Interview Leadership & Manages self and resources to meet objectives Management and required timescales Interview Plans, organises and prioritises workload to meet goals and achieve results when faced with competing priorities
housing associations and other RSL’s Knowledge/experience of the SDM Housing System (desirable), Microsoft Office and Outlook (essential) Knowledge and current experience of housing management, including arrears, lettings property maintenance Understanding of the law in terms of evictions in differing tenures Knowledge and experience of managing a mixed tenure housing ‘patch’ Knowledge and experience of managing leasehold properties Experience of promoting and supporting resident engagement Experience of improving services in line with resident needs An instinctive and practical understanding of what constitutes excellent customer care, how it can be measured and improved and a commitment to delivering it Experience of working in a deadline-driven environment Good working knowledge of welfare benefits Able to apply changes in legislation, regulatory requirements and best practice Application Application Application Application/Interview Application/Interview Interview Interview Interview Application Application /Interview Interview Education & Qualifications 5 GCSE passes at grade C or above including English and Maths, or equivalent High levels of numeracy and literacy Application Application-test Leadership & Management Manages self and resources to meet objectives and required timescales Plans, organises and prioritises workload to meet goals and achieve results when faced with competing priorities Interview Interview
Housing-Officer-Job-Description.docx