Director: Front of House, Facilities and Visitor Experience Reporting to: Director, V&A Dundee Background V&A Museum of Design Dundee will open in summer 2018. Its mission is to enrich lives through design, manifested in a spectacular new building by renowned Japanese architect Kengo Kuma, and the first ever UK design museum to be built outside London. The museum - its building, galleries and programming - will be a celebration of design both internationally and nationally, setting Scotland in context and demonstrating its outstanding contribution to design practice, past present and future. Kengo Kuma describes the new building as a room for the city’: a place for all to enjoy, be inspired, and be welcome. ‘living The museum’s mission is to enrich lives through design. Through a programme of major exhibitions and events, drawn from the V&A and elsewhere, it will inspire visitors, celebrate design heritage, promote contemporary talent, and encourage design innovation for the future. V&A Dundee is being delivered by Design Dundee Ltd (DDL), a ground-breaking partnership between the V&A itself, the University of Dundee, Abertay University, Scottish Enterprise and Dundee City Council. It is a flagship part of Dundee’s waterfront development symbolising the city’s new confidence and regeneration. Role This created role will be responsible for providing a memorable and enjoyable experience for all visitors, combining operational excellence and efficiency with effective, engaging and consistent delivery of museum programming across all touch-points. Through 2017-18, the role will act as the lead user and in the later stages of development of the building and its internal spaces, working with lead contractor to ensure optimal design from the perspective of future operational use. This will include ensuring best allocation of space, refinement of internal layouts, distribution of storage, access policy, development of security and cleaning protocols, and all other operational requirement in relation to public use. Thereafter, the on-going role will be responsible for overseeing all aspects of day-to-day operational management and delivery of all public-facing activity. This will include responsibility for the security of building and collections, the maximizing of commercial revenue, and all aspects of front of house management from the perspective of the visitor. The successful candidate will also contribute to the planning supporting resource, defining the appropriate team structure, allocating departmental budget and recruiting to deliver the best possible opening, and on-going operation, of and for V&A Dundee.
Director: Front of House, Facilities and Visitor Experience Reporting to: Director, V&A Dundee Background V&A Museum of Design Dundee will open in summer 2018. Its mission is to enrich lives through design, manifested in a spectacular new building by renowned Japanese architect Kengo Kuma, and the first ever UK design museum to be built outside London. The museum - its building, galleries and programming - will be a celebration of design both internationally and nationally, setting Scotland in context and demonstrating its outstanding contribution to design practice, past present and future. Kengo Kuma describes the new building as a ‘living room for the city’: a place for all to enjoy, be inspired, and be welcome. The museum’s mission is to enrich lives through design. Through a programme of major exhibitions and events, drawn from the V&A and elsewhere, it will inspire visitors, celebrate design heritage, promote contemporary talent, and encourage design innovation for the future. V&A Dundee is being delivered by Design Dundee Ltd (DDL), a ground-breaking partnership between the V&A itself, the University of Dundee, Abertay University, Scottish Enterprise and Dundee City Council. It is a flagship part of Dundee’s waterfront development symbolising the city’s new confidence and regeneration. Role This created role will be responsible for providing a memorable and enjoyable experience for all visitors, combining operational excellence and efficiency with effective, engaging and consistent delivery of museum programming across all touch-points. Through 2017-18, the role will act as the lead user and in the later stages of development of the building and its internal spaces, working with lead contractor to ensure optimal design from the perspective of future operational use. This will include ensuring best allocation of space, refinement of internal layouts, distribution of storage, access policy, development of security and cleaning protocols, and all other operational requirement in relation to public use. Thereafter, the on-going role will be responsible for overseeing all aspects of day-to-day operational management and delivery of all public-facing activity. This will include responsibility for the security of building and collections, the maximizing of commercial revenue, and all aspects of front of house management from the perspective of the visitor. The successful candidate will also contribute to the planning supporting resource, defining the appropriate team structure, allocating departmental budget and recruiting to deliver the best possible opening, and on-going operation, of and for V&A Dundee.
Job%20Description%201%20Front%20of%20House.docx