1 Written A summary of work performed in Due monthly on Monthly Status the preceding month for each task the first business Report area which includes major day of each month milestones achieved or missed, throughout the deliverables, upcoming activities, TO POP. and any anticipated issues that will PERIODS: prevent attainment of milestones BASE and/or deliverables OP1 A summary of project financial OP2 status for each task area including OP3 funded amount, expended to date, OP4 funding remaining, and estimate to OP5 complete. A summary of all deliverables submitted from task inception to date showing the date submitted, and the status of the deliverable (i.e. accepted, rejected). For rejected deliverables, the Contractor shall provide an explanation why the deliverable was rejected, the corrective action charged. An attachment providing data, analysis, and reporting of performance against each contractual SLA; the Contractor include an improvement plan for any missed SLAs. plan, and the revised delivery date. A summary of funding status (e.g., funded amount, expended amount, planned burn percent, and actual burn percent) and burn chart (for T&M tasks only). A summary of the personnel who performed work (i.e., charged direct labor hours) during the month by task area to include their name, job title, task area worked, labor category, and hours. Service Level Documented SLA performance across Monthly PERIODS: Monitoring and all SLAs with any improvement results BASE Reporting coming from Contractor action. OP1 Procedures OP2 OP3 OP4 OP5
1 Written Monthly Status Report A summary of work performed in the preceding month for each task area which includes major milestones achieved or missed, deliverables, upcoming activities, and any anticipated issues that will prevent attainment of milestones and/or deliverables A summary of project financial status for each task area including funded amount, expended to date, funding remaining, and estimate to complete. A summary of all deliverables submitted from task inception to date showing the date submitted, and the status of the deliverable (i.e. accepted, rejected). For rejected deliverables, the Contractor shall provide an explanation why the deliverable was rejected, the corrective action charged. An attachment providing data, analysis, and reporting of performance against each contractual SLA; the Contractor include an improvement plan for any missed SLAs. plan, and the revised delivery date. A summary of funding status (e.g., funded amount, expended amount, planned burn percent, and actual burn percent) and burn chart (for T&M tasks only). A summary of the personnel who performed work (i.e., charged direct labor hours) during the month by task area to include their name, job title, task area worked, labor category, and hours. Due monthly on the first business day of each month throughout the TO POP. PERIODS: BASE OP1 OP2 OP3 OP4 OP5 Service Level Monitoring and Reporting Procedures Documented SLA performance across all SLAs with any improvement results coming from Contractor action. Monthly PERIODS: BASE OP1 OP2 OP3 OP4 OP5
J-2__-_DOT_EITSS_-_Infrastructure_Operations_PWS_-_6-12-2018.docx