learn about what role Banedanmark has in the audio announcements present inside of trains, stations, and on platforms. This information helped us understand the responsibilities of Banedanmark compared to DSB, and to construct recommendations that apply specifically to Banedanmark. 3.4.3. Movia Through our background research and interviews with and partially sighted commuters, we were able to form questions to ask Movia (see Appendix 3.13 for Movia interview questions). We mainly wanted to know more about the audio announcements inside of buses, so we could address the problems that blind travelers face when using the bus system. We hoped to learn more about the role Movia has in driver training, regulation and timing of audio announcements inside the buses. Also, we asked questions about how Movia distributes updated information to commuters at bus stops and on the bus. Finally, we sought more information for any future projects or technology usage that Movia is considering. These results helped our team cater our recommendations to ensure that Movia would have the potential to implement them. 3.4.4. Midttrafik and Arriva Our sponsors suggested that we contact Midttrafik, as they have implemented a light rail that accommodates for travelers with disabilities. However, our sponsors did not have a prior contact for Midttrafik, so our team sent an email to Midttrafik’s general email that they provide on their website. We corresponded with a contact from Midttrafik via email. In this correspondence, we learned that during the construction of the Aarhus Letbane system, Midttrafik focused on the details regarding accessibility, as this is what they believe mattered most for people with disabilities. Unfortunately, Midttrafik responded very late in our research process, so we were unable to organize an interview to gain more details, and Midttrafik has been excluded from our findings. We also planned to interview a representative of Arriva to gather information about bus operation and its costs, but we received no response to our initial contact. 3.5. Researching Technologies as a Potential Solution From our interviews with members of the blind and partially sighted community, we learned about mobile phone applications that blind and partially sighted commuters prefer. We reached out to Rejseplanen, the largest journey planning website and mobile phone application in Denmark, to learn
learn about what role Banedanmark has in the audio announcements present inside of trains, stations, and on platforms. This information helped us understand the responsibilities of Banedanmark compared to DSB, and to construct recommendations that apply specifically to Banedanmark. 3.4.3. Movia Through our background research and interviews with and partially sighted commuters, we were able to form questions to ask Movia (see Appendix 3.13 for Movia interview questions). We mainly wanted to know more about the audio announcements inside of buses, so we could address the problems that blind travelers face when using the bus system. We hoped to learn more about the role Movia has in driver training, regulation and timing of audio announcements inside the buses. Also, we asked questions about how Movia distributes updated information to commuters at bus stops and on the bus. Finally, we sought more information for any future projects or technology usage that Movia is considering. These results helped our team cater our recommendations to ensure that Movia would have the potential to implement them. 3.4.4. Midttrafik and Arriva Our sponsors suggested that we contact Midttrafik, as they have implemented a light rail that accommodates for travelers with disabilities. However, our sponsors did not have a prior contact for Midttrafik, so our team sent an email to Midttrafik’s general email that they provide on their website. We corresponded with a contact from Midttrafik via email. In this correspondence, we learned that during the construction of the Aarhus Letbane system, Midttrafik focused on the details regarding accessibility, as this is what they believe mattered most for people with disabilities. Unfortunately, Midttrafik responded very late in our research process, so we were unable to organize an interview to gain more details, and Midttrafik has been excluded from our findings. We also planned to interview a representative of Arriva to gather information about bus operation and its costs, but we received no response to our initial contact. 3.5. Researching Technologies as a Potential Solution From our interviews with members of the blind and partially sighted community, we learned about mobile phone applications that blind and partially sighted commuters prefer. We reached out to Rejseplanen, the largest journey planning website and mobile phone application in Denmark, to learn
Improving_Accessibility_of_Public_Transport_Information_for_the_Blind.docx