Register Professional Toolbar within Outlook: Click on Help then About Microsoft Office Outlook. In the dialog box select Disabled Items. If the Telephony Toolbar related items are visible on the list, click on Enable and restart Outlook. Message have not been licensed to Use IP Centrex – “You Professional Toolbar. Please contact your service provider” This indicates that you are trying to use the toolbar with an IP Centrex Basic phone and you don’t have a Client License to use the toolbar. In this case you should contact Digital to activate a different service pack for your IP Centrex phone that will allow you access to the Professional Toolbar. Professional Toolbar is Not Visible in Internet Explorer If Professional Toolbar is not visible in Microsoft Internet Explorer, follow these steps: Right-click an empty area of the toolbar region in Internet Explorer. A menu appears listing all the toolbars currently registered. Make sure that the Professional Toolbar entries (Telephony Toolbar Call Control, Telephony Toolbar Services ) are checked as shown below If the problem remains you should contact your usual Spark Digital Helpdesk number. End of Document
Register Professional Toolbar within Outlook: Click on Help then About Microsoft Office Outlook. In the dialog box select Disabled Items. If the Telephony Toolbar related items are visible on the list, click on Enable and restart Outlook. Message – “You have not been licensed to Use IP Centrex Professional Toolbar. Please contact your service provider” This indicates that you are trying to use the toolbar with an IP Centrex Basic phone and you don’t have a Client License to use the toolbar. In this case you should contact Digital to activate a different service pack for your IP Centrex phone that will allow you access to the Professional Toolbar. Professional Toolbar is Not Visible in Internet Explorer If Professional Toolbar is not visible in Microsoft Internet Explorer, follow these steps: Right-click an empty area of the toolbar region in Internet Explorer. A menu appears listing all the toolbars currently registered. Make sure that the Professional Toolbar entries (Telephony Toolbar Call Control, Telephony Toolbar Services ) are checked as shown below If the problem remains you should contact your usual Spark Digital Helpdesk number. End of Document
IP-Centrex-Professional-Toolbar-User-Guide.docx