M&L 21 Collaborate with other departments Learning Outcome Assessment Criteria Guidelines and range The candidate provides evidence that they understand: 1. Understand how to 1.1 Explain the need for Collaboration generally refers to individuals or organisations working together to collaborate with collaborating with departments address problems and deliver outcomes that are not easily or effectively departments achieved by working alone. It is important to understand what collaboration is and when it is best used. In this criterion the learner is required to explain the need for collaboration with at least two other departments 1.2 Explain the nature of the It is important to understand how the team that the learner is working in interacts interaction between their own team with other departments, either within or outside of their organisation. The ways in and other departments which they act with each other will have an impact on the success of any current or future collaboration. In this criterion the learner is required to explain the nature of the interaction that they have within own team and at least two other departments 1.3 Explain the features of In order for collaboration between departments to work effectively, a number of effective collaboration features must be in place, these include: Mutual respect and trust between all parties Compatible mission and values Open and frequent communication Clear decision making processes Clearly defined roles Negotiated shared goals Appropriate resource allocation In this criterion the learner is required to explain two or more features of effective collaboration 1.4 Explain the If collaboration potential is ineffective, departments can fail to achieve their objectives or implications work of ineffective effectively. collaboration Examples with include: departments Important information not being shared in a timely manner Resources not being shared, or shared inappropriately Tensions between departments and individuals Unequal involvement of members leading to resentment
M&L 21 Collaborate with other departments Learning Outcome Assessment Criteria Guidelines and range The candidate provides evidence that they understand: 1. Understand how to collaborate with departments 1.1 Explain the need for collaborating with departments Collaboration generally refers to individuals or organisations working together to address problems and deliver outcomes that are not easily or effectively achieved by working alone. It is important to understand what collaboration is and when it is best used. In this criterion the learner is required to explain the need for collaboration with at least two other departments 1.2 Explain the nature of the interaction between their own team and other departments It is important to understand how the team that the learner is working in interacts with other departments, either within or outside of their organisation. The ways in which they act with each other will have an impact on the success of any current or future collaboration. In this criterion the learner is required to explain the nature of the interaction that they have within own team and at least two other departments 1.3 Explain the features of effective collaboration In order for collaboration between departments to work effectively, a number of features must be in place, these include: Mutual respect and trust between all parties Compatible mission and values Open and frequent communication Clear decision making processes Clearly defined roles Negotiated shared goals Appropriate resource allocation In this criterion the learner is required to explain two or more features of effective collaboration 1.4 Explain the potential implications of ineffective collaboration with departments If collaboration is ineffective, departments can fail to achieve their objectives or work effectively. Examples include: Important information not being shared in a timely manner Resources not being shared, or shared inappropriately Tensions between departments and individuals Unequal involvement of members leading to resentment
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