Volunteer involvement: Are there methods to communicate & inform 6.1 volunteers? Are volunteers involved in decision making and 6.1 given opportunities to contribute ideas? Are there opportunities for volunteers to meet 6.1 to discuss work issues? Is information collected & analysed regarding 8.4 volunteer’s satisfaction, challenges, etc? Risk management: Have you identified and assessed risks for your 1.3 organisation? Are strategies in place to address risks (eg 6.2 adequate insurances, security, etc)? Are workspace facilities & resources adequate 2.3 & safe for staff? Does the workplace comply with WH&S 6.2 requirements? Are there grievance procedures in place for 6.3 volunteers? Do you have procedures for 1.3 Identifying hazards Recording injuries Operating equipment General workplace health practices (breaks, etc) Volunteer Management – Are activities generally being completed in a Service Delivery & simple & effective manner? Performance Management 3.2 Are service standards for volunteers derived from: Customer’s requirements Industry standards Volunteer input? 8.2, 8.3 Does the organisation monitor outcomes of services provided? 8.4 Is there a process to review performance & provide feedback on a regular basis? Is this documented?
Volunteer involvement: Are there methods to communicate & inform volunteers? 6.1 Are volunteers involved in decision making and given opportunities to contribute ideas? 6.1 Are there opportunities for volunteers to meet to discuss work issues? 6.1 Is information collected & analysed regarding volunteer’s satisfaction, challenges, etc? 8.4 Risk management: Have you identified and assessed risks for your organisation? 1.3 Are strategies in place to address risks (eg adequate insurances, security, etc)? 6.2 Are workspace facilities & resources adequate & safe for staff? 2.3 Does the workplace comply with WH&S requirements? 6.2 Are there grievance procedures in place for volunteers? 6.3 Do you have procedures for Identifying hazards Recording injuries Operating equipment General workplace health practices (breaks, etc) 1.3 Volunteer Management – Service Delivery & Performance Management Are activities generally being completed in a simple & effective manner? Are service standards for volunteers derived from: Customer’s requirements Industry standards Volunteer input? 3.2 Does the organisation monitor outcomes of services provided? 8.2, 8.3 Is there a process to review performance & provide feedback on a regular basis? Is this documented? 8.4
Planning-for-Volunteer-Involvement-Checklist.docx