<Insert plan for establishing a family support center> Facility’s This facility has pre-designated points for families to meet during an emergency where they will be given updates during the event on the patients and how the incident is being mitigated. At the time of the incident, families will be directed to this location upon arrival at the facility. These locations are subject to change due to the unknown nature of the incident. Communication with Vendors of Essential Supplies, Services, and Equipment The <Insert name of facility> has developed a list of vendors, contractors, and consultants that can provide specific services before, during, and after an emergency event. The is responsible for maintaining the list. This list will be <Insert position title> updated periodically. The list includes the name of the vendor and the supplies, services, or equipment provided to the patients, a phone number, and alternate contact information. Communication with Other Healthcare Organizations The will be responsible for providing key information <Insert name of Facility Liaison> to other healthcare organizations. Key information to be shared with other healthcare organizations in the community during a disaster includes: Command structures, including names and contact information for the command center, Resources and assets that can be shared, and Process for the dissemination of the names of patients and the deceased for tracking purposes. Communication about Patients to Third Parties <Reference Facility Health Insurance Portability and Accountability Act Plan/Policy> Backup Communications Redundancy and Equipment <Insert list of backup communications equipment and systems to be used in the event of telephone failure, which must include a communication plan (e.g., radios, runners)> Table : Communication Methods Primary Alternate Phone* Runner* Telephone* Cell phone, pager*
<Insert Facility’s plan for establishing a family support center> This facility has pre-designated points for families to meet during an emergency where they will be given updates during the event on the patients and how the incident is being mitigated. At the time of the incident, families will be directed to this location upon arrival at the facility. These locations are subject to change due to the unknown nature of the incident. Communication with Vendors of Essential Supplies, Services, and Equipment The <Insert name of facility> has developed a list of vendors, contractors, and consultants that can provide specific services before, during, and after an emergency event. The <Insert position title> is responsible for maintaining the list. This list will be updated periodically. The list includes the name of the vendor and the supplies, services, or equipment provided to the patients, a phone number, and alternate contact information. Communication with Other Healthcare Organizations The <Insert name of Facility Liaison> will be responsible for providing key information to other healthcare organizations. Key information to be shared with other healthcare organizations in the community during a disaster includes: Command structures, including names and contact information for the command center, Resources and assets that can be shared, and Process for the dissemination of the names of patients and the deceased for tracking purposes. Communication about Patients to Third Parties <Reference Facility Health Insurance Portability and Accountability Act Plan/Policy> Backup Communications Redundancy and Equipment <Insert list of backup communications equipment and systems to be used in the event of telephone failure, which must include a communication plan (e.g., radios, runners)> Table : Communication Methods Primary Alternate Phone* Runner* Telephone* Cell phone, pager*
HospiceEOP.docx