CHAPTER B1 GENERAL EMPLOYMENT PROVIDER SERVICES – Section B1 Application and allocation of Stream Participants to the Provider – Employment Provider Services Subject to this Deed, the Provider must provide Employment Provider Services to all Stream Participants: who are transitioned to, Referred to, Directly Register with or transfer to the Provider; in accordance with: this Part B; the Stream, and the period or phase within each Stream, identified for them in the Department’s IT Systems; and their Job Plan; and for the duration of their Period of Registration, including while they are undertaking their Annual Activity Requirements. Service Guarantees and Service Delivery Plan(s) The Provider must: conduct Employment Provider Services at or above the minimum standards in the Service Guarantees and in accordance with all representations made by the Provider with regards to Employment Provider Services, as specified in the Service Delivery Plan(s) and the Provider’s tender response to the request for tender for this Deed; prominently display the Service Guarantees and Service Delivery Plan(s) in its offices and all Sites, and make these available to Stream Participants, potential Stream Participants and Employers; and upload the Service Delivery Plan(s) on the Provider’s page of Australian JobSearch. The Provider must not make changes to the Service Delivery Plan(s) without the prior written agreement of the Department. Engagement with other services in the community In providing Employment Provider Services, the Provider must work cooperatively, and in accordance with any Guidelines, with other programmes and services provided by the Commonwealth, state or territory governments, relevant local governments, and private and community services and stakeholders. Volunteers Subject to this Deed, the Provider must provide Services Chapter B1 to each Volunteer, as if they were a Stream A (General) Participant and do so until they have received a total of six months of Employment Provider Services, including from any other Employment Provider. Where a Volunteer transfers to the Provider under clause 82, the Provider must only provide Services to the Volunteer for the remainder of their six month Period of Service. Subject to clause 95.7, the Provider must not provide Services Chapter B1 to a Volunteer who: has already received Services as a Volunteer for a total of six months, including from another Employment Provider; or returns to the Services as a Volunteer at 13 Consecutive Weeks or more after the date of Exit.
CHAPTER B1 – GENERAL EMPLOYMENT PROVIDER SERVICES Section B1 – Application and allocation of Stream Participants to the Provider Employment Provider Services Subject to this Deed, the Provider must provide Employment Provider Services to all Stream Participants: who are transitioned to, Referred to, Directly Register with or transfer to the Provider; in accordance with: this Part B; the Stream, and the period or phase within each Stream, identified for them in the Department’s IT Systems; and their Job Plan; and for the duration of their Period of Registration, including while they are undertaking their Annual Activity Requirements. Service Guarantees and Service Delivery Plan(s) The Provider must: conduct Employment Provider Services at or above the minimum standards in the Service Guarantees and in accordance with all representations made by the Provider with regards to Employment Provider Services, as specified in the Service Delivery Plan(s) and the Provider’s tender response to the request for tender for this Deed; prominently display the Service Guarantees and Service Delivery Plan(s) in its offices and all Sites, and make these available to Stream Participants, potential Stream Participants and Employers; and upload the Service Delivery Plan(s) on the Provider’s page of Australian JobSearch. The Provider must not make changes to the Service Delivery Plan(s) without the prior written agreement of the Department. Engagement with other services in the community In providing Employment Provider Services, the Provider must work cooperatively, and in accordance with any Guidelines, with other programmes and services provided by the Commonwealth, state or territory governments, relevant local governments, and private and community services and stakeholders. Volunteers Subject to this Deed, the Provider must provide Services Chapter B1 to each Volunteer, as if they were a Stream A (General) Participant and do so until they have received a total of six months of Employment Provider Services, including from any other Employment Provider. Where a Volunteer transfers to the Provider under clause 82, the Provider must only provide Services to the Volunteer for the remainder of their six month Period of Service. Subject to clause 95.7, the Provider must not provide Services Chapter B1 to a Volunteer who: has already received Services as a Volunteer for a total of six months, including from another Employment Provider; or returns to the Services as a Volunteer at 13 Consecutive Weeks or more after the date of Exit.
jobactive_deed_2015-2020.docx