S5 is not mandatory EFFECTIVE Key Line of Enquiry What evidence do you have What action or change will What resource will you need (people or tool) S5, E5, R3 and W4 are not mandatory you make E1 How do people receive effective care, which is based on best practice, from staff who have the knowledge and skills they need to carry out their roles and responsibilities? Are people supported to have their • assessed needs, preferences and choices met by staff with the necessary skills and knowledge? Do staff have effective support, • induction, supervision, appraisal and training, including on any specialist equipment they may have to use? Are people receiving care in the • community effectively matched with staff to make sure they are compatible? Does the service have links with • organisations that provide specific guidance and training linked to best practice in leadership and the
S5 is not mandatory EFFECTIVE Key Line of Enquiry S5, E5, R3 and W4 are not mandatory What evidence do you have What action or change will you make What resource will you need (people or tool) E1 How do people receive effective care, which is based on best practice, from staff who have the knowledge and skills they need to carry out their roles and responsibilities? • Are people supported to have their assessed needs, preferences and choices met by staff with the necessary skills and knowledge? • Do staff have effective support, induction, supervision, appraisal and training, including on any specialist equipment they may have to use? • Are people receiving care in the community effectively matched with staff to make sure they are compatible? • Does the service have links with organisations that provide guidance and training linked to best practice in leadership and the specific
Hospices-evidence-and-action-plan.docx