1700 research analysts; engineers, MBA’s, Skilled Employee profile: 30 US ABR Radiologists & some intellectual property lawyers, PhDs, chartered Indian certified radiologists accountants, statisticians Tacit technical Tacit technical “know-how” “know-how” Knowledge sharing sessions and is an art” “Research weekly visual review sessions of Team knowledge sharing sessions cases. “difficult” “Soft-skills” Training: Cultural training of employees to interact with “Soft-skills” Training: Internal & external consultants train on culturally diverse clients & employees. Video business, leadership, & communication recording & feedback on presentation skills. skills Global Radiology Center: Infosys BPO, Knowledge Services Manipulation of MRI or Financial analytics, research. Core service: Core services: CT scan from 2D to 3D image Skill requirements: Analytical skills and in-depth financial literacy Skill requirements: Interpretive knowledge to assess abnormalities in imaging technology Skilled Employee profile: 1000 highly skilled professionals, including chartered accountants, MBAs, engineers, Skilled Employee profile: Less 4 Indian certified radiologists & 4 statisticians and economics graduates Specialized certified technologists Tacit technical “know-how” Company discussion boards and Tacit technical “know-how” “Wikis” Aptitude: art than science” provide collaborative discussions around topics. “more One-on-one & team mentorship Team collaboration. “Soft-skills” Training: “Soft-skills” Training: One-on-one & team mentorship Highly structured soft-skill training environment. Online modules & tutorials. 3-D Imagery samples downloaded from MGH website: http://www.mgh3drad.org/index_noflash.html Producing 3D imagery from a 2D image to enhance radiological diagnosis. apart from the knowledge, it is more like an art” “So (Interview 17, Radiologist, GRC, 11/1/07). Sample 1: 3D reconstruction of neck CTA showing carotid bifurcation used to assess stenosis. Sample 2: 3D reconstruction of CT Urograph shows two ureters on the left side.
Skilled Employee profile: 30 US ABR Radiologists & some Indian certified radiologists Tacit technical “know-how” Knowledge sharing sessions and weekly visual review sessions of “difficult” cases. “Soft-skills” Training: Internal & external consultants train on business, leadership, & communication skills 1700 research analysts; engineers, MBA’s, intellectual property lawyers, PhDs, chartered accountants, statisticians Tacit technical “know-how” “Research is an art” Team knowledge sharing sessions “Soft-skills” Training: Cultural training of employees to interact with culturally diverse clients & employees. Video recording & feedback on presentation skills. Less Specialized Global Radiology Center: Core service: Manipulation of MRI or CT scan from 2D to 3D image Skill requirements: Interpretive knowledge to assess abnormalities in imaging technology Skilled Employee profile: 4 Indian certified radiologists & 4 certified technologists Tacit technical “know-how” Aptitude: “more art than science” One-on-one & team mentorship “Soft-skills” Training: One-on-one & team mentorship Infosys BPO, Knowledge Services Core services: Financial analytics, research. Skill requirements: Analytical skills and in-depth financial literacy Skilled Employee profile: 1000 highly skilled professionals, including chartered accountants, MBAs, engineers, statisticians and economics graduates Tacit technical “know-how” Company discussion boards and “Wikis” provide collaborative discussions around topics. Team collaboration. “Soft-skills” Training: Highly structured soft-skill training environment. Online modules & tutorials. 3-D Imagery samples downloaded from MGH website: http://www.mgh3drad.org/index_noflash.html Producing 3D imagery from a 2D image to enhance radiological diagnosis. “So apart from the knowledge, it is more like an art” (Interview 17, Radiologist, GRC, 11/1/07). Sample 1: 3D reconstruction of neck CTA showing carotid bifurcation used to assess stenosis. Sample 2: 3D reconstruction of CT Urograph shows two ureters on the left side.
ILPC2010paper-10977.docx