Promote the work of Victim Support and provide information to local groups as necessary; Develop and maintain effective working relationships Promote effective lines of communication e.g. volunteer and staff meetings, area fora and newsletters; Ensure volunteers develop good working relationships with other volunteers and staff; Conduct assessments or risk assessments with particular reference to safe practice in relation to volunteer safety (and home visits) and in relation to approving restorative interventions; Manage and supervise service delivery of restorative justice interventions. Ensure compliance with Victim Support’s national standards and procedures and the national and local volunteering strategy; Support training officers in providing training; Manage small local budget where appropriate; Manage complaints and grievances made about and by volunteers to a satisfactory conclusion; Handle feedback received as appropriate: Report on the effectiveness of relationships with partners and the take up of services delivered by Victim Support Restorative Justice Services; Act on information received about the services delivered by Victim Support Restorative Justice Service where appropriate; Identify barriers to individuals accessing Victim Support Restorative Justice Services and suggest solutions; Participate in planning new of work and development; Deputise for other Service Delivery Managers and/ or where appropriate Senior Service Delivery Managers; Be responsible for the day to day management of the office where appropriate. Generic responsibilities Ensure compliance with legal, ethical, regulatory and social requirements; Manage personal resources and own professional development; Ensure all duties are carried out in a manner which promotes Victim Support’s equality and diversity policies; Undertake other activities as required; Promote a health and safety culture within the workplace, observe all health and safety and procedures and attend all training courses as required and where appropriate conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, restorative justice venues, etc.; Ensure essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons; All information must be processed in accordance with the Data Protection Act and in accordance with the data owner’s directions as stipulated in Service Level Agreements; Undertake any duties as required. Travel
Promote the work of Victim Support and provide information to local groups as necessary; Develop and maintain effective working relationships Promote effective lines of communication e.g. volunteer and staff meetings, area fora and newsletters; Ensure volunteers develop good working relationships with other volunteers and staff; Conduct assessments or risk assessments with particular reference to safe practice in relation to volunteer safety (and home visits) and in relation to approving restorative interventions; Manage and supervise service delivery of restorative justice interventions. Ensure compliance with Victim Support’s national standards and procedures and the national and local volunteering strategy; Support training officers in providing training; Manage small local budget where appropriate; Manage complaints and grievances made about and by volunteers to a satisfactory conclusion; Handle feedback received as appropriate: Report on the effectiveness of relationships with partners and the take up of services delivered by Victim Support Restorative Justice Services; Act on information received about the services delivered by Victim Support Restorative Justice Service where appropriate; Identify barriers to individuals accessing Victim Support Restorative Justice Services and suggest solutions; Participate in planning new of work and development; Deputise for other Service Delivery Managers and/ or where appropriate Senior Service Delivery Managers; Be responsible for the day to day management of the office where appropriate. Generic responsibilities Ensure compliance with legal, ethical, regulatory and social requirements; Manage personal resources and own professional development; Ensure all duties are carried out in a manner which promotes Victim Support’s equality and diversity policies; Undertake other activities as required; Promote a health and safety culture within the workplace, observe all health and safety and procedures and attend all training courses as required and where appropriate conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, restorative justice venues, etc.; Ensure essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons; All information must be processed in accordance with the Data Protection Act and in accordance with the data owner’s directions as stipulated in Service Level Agreements; Undertake any duties as required. Travel
Job%20Description-%20SDM%20RJ.docx