Attribute Essential Desirable Evidence Training Mentors must understand the Mentors should have face Training records concept and potential benefits to face training in for Mentors in the of mentoring mentoring skills scheme Mentors must have training in Mentors should have Evidence of mentoring skills (including opportunities to keep their ongoing training non-directive skills up to date and for opportunities and approach, listening skills and a ongoing development and refresher training mentoring model e.g. GROW) enhancement of their for existing mentoring skills Mentors Mentors must understand the importance of confidentiality Evidence of within the mentoring contracting relationship and its limits between Mentors and Mentees with agreed confidentiality guidelines Safety There must be clear referral Scheme organisers Written guidelines pathways should patient should be available to on referral and safety, safeguarding, fitness to offer confidential advice escalation practice or other similar issues to Mentors pathways arise Mentors (and Mentees) Evidence of a list should be able to access of resilience a list of potentially useful resources which is resources to which their accessible to Mentees can be Mentors and signposted Mentees Quality Mentoring schemes must be Mentoring scheme Feedback from Assurance regularly evaluated including organisers should take participants obtaining feedback from timely actions to make Mentors and Mentees reasonable adjustments Evidence of to schemes in light of any changes made to Mentoring schemes must seek feedback received scheme in feedback on individual Mentors response to from their Mentees There should be a feedback process to identify and addresss additional Scheme Annual training needs of Report individual Mentors Mentor schemes should consider producing an annual report (template available on HEEoE Coaching and Mentoring website
Attribute Essential Desirable Evidence Training Mentors must understand the concept and potential benefits of mentoring Mentors must have training in mentoring skills (including non-directive approach, listening skills and a mentoring model e.g. GROW) Mentors must understand the importance of confidentiality within the mentoring relationship and its limits Mentors should have face to face training in mentoring skills Mentors should have opportunities to keep their skills up to date and for ongoing development and enhancement of their mentoring skills Training records for Mentors in the scheme Evidence of ongoing training opportunities and refresher training for existing Mentors Evidence of contracting between Mentors and Mentees with agreed confidentiality guidelines Safety There must be clear referral pathways should patient safety, safeguarding, fitness to practice or other similar issues arise Scheme organisers should be available to offer confidential advice to Mentors Mentors (and Mentees) should be able to access a list of potentially useful resources to which their Mentees can be signposted Written guidelines on referral and escalation pathways Evidence of a list of resilience resources which is accessible to Mentors and Mentees Quality Assurance Mentoring schemes must be regularly evaluated including obtaining feedback from Mentors and Mentees Mentoring schemes must seek feedback on individual Mentors from their Mentees Mentoring scheme organisers should take timely actions to make reasonable adjustments to schemes in light of any feedback received There should be a process to identify and addresss additional training needs of individual Mentors Mentor schemes should consider producing an annual report (template available on HEEoE Coaching and Mentoring website Feedback from participants Evidence of changes made to scheme in response to feedback Scheme Annual Report
heeoe_mentoring_scheme_standards.docx