The nurse manager for surgical services Nurse Increase disclosure of adverse reported that there have been instances where Mgr. Truth events that caused harm to patients 9/15/XX adverse events that caused harm that should N N y Prof. Y Y Y Surg. Tell or their personal representative on have been disclosed to patients or their personal Svcs. surgical services representatives were not disclosed. The patient advocate reports an increased number of complaints this qtr by patients who 8/30/XX Pt Adv have a designated service dog being denied N Y N entry to the clinic by the clerk. Policy indicates service dogs are allowed in the clinic.
9/15/XX Nurse Mgr. Surg. Svcs. The nurse manager for surgical services reported that there have been instances where adverse events that caused harm that should have been disclosed to patients or their personal representatives were not disclosed. N N y Prof. Truth Tell Y Y Increase disclosure of adverse events that caused harm to patients or their personal representative on surgical services Y 8/30/XX Pt Adv The patient advocate reports an increased number of complaints this qtr by patients who have a designated service dog being denied entry to the clinic by the clerk. Policy indicates service dogs are allowed in the clinic. N Y N
PE_BtB_Mod1_Handouts_final.docx