Microsoft Server Product Portfolio Customer Solution Case Study Outsourcing Firm Meets Compliance and Significantly Lowers Operational Loss “In the first year of our deployment of StratexPoint, Overview Country or Region: United Kingdom we’ve considerably reduced the volume of frequently Industry: Financial services—Banking occurring operational loss events. It has improved our Customer Profile profitability.” HML is the leading provider of mortgage services in the United Gillian Weatherill, Head of Operational Risk, HML Kingdom and Ireland, and a wholly owned subsidiary of the Skipton Building Society. HML—which specialises in financial outsourcing for financial institutions in the U.K. and Ireland—needed to improve Business Situation HML wanted to transform the role of risk operational risk management to avoid unnecessary losses and management in the business to make it bolster compliance. The firm relied on spreadsheets and central to strategic and operational decisions, thereby reducing the economic disparate databases to analyse performance and risk, but capital held against the organisation. recognised the need for a more rigorous approach. This led to Solution Microsoft Certified Partner Stratex Systems delivering Microsoft Certified Partner Stratex StratexPoint—a risk management, governance, and compliance Systems deployed its StratexPoint solution for performance and risk solution designed to meet the demands of the executive team, management, based on Microsoft Office as well as the expectations of the Financial Services Authority. SharePoint Server and Microsoft SQL Server technology. StratexPoint is powered by Microsoft Office SharePoint Server technology and was central to supporting a “risk-led” Benefits Direct operational losses fall transformation at HML, with an improved risk framework and significantly new focus on key controls. As a result, the firm has significantly Need to retain capital is lowered Compliance targets are met reduced operational losses, as well as its regulatory capital. Risk-aware culture is embedded
Microsoft Server Product Portfolio Customer Solution Case Study Outsourcing Firm Meets Compliance and Significantly Lowers Operational Loss Overview Country or Region: United Kingdom Industry: Financial services—Banking Customer Profile HML is the leading provider of mortgage services in the United Kingdom and Ireland, and a wholly owned subsidiary of the Skipton Building Society. Business Situation HML wanted to transform the role of risk management in the business to make it central to strategic and operational decisions, thereby reducing the economic capital held against the organisation. Solution Microsoft Certified Partner Stratex Systems deployed its StratexPoint solution for performance and risk management, based on Microsoft Office SharePoint Server and Microsoft SQL Server technology. Benefits Direct operational losses fall significantly Need to retain capital is lowered Compliance targets are met Risk-aware culture is embedded “In the first year of our deployment of StratexPoint, we’ve considerably reduced the volume of frequently occurring operational loss events. It has improved our profitability.” Gillian Weatherill, Head of Operational Risk, HML HML—which specialises in financial outsourcing for financial institutions in the U.K. and Ireland—needed to improve operational risk management to avoid unnecessary losses and bolster compliance. The firm relied on spreadsheets and disparate databases to analyse performance and risk, but recognised the need for a more rigorous approach. This led to Microsoft Certified Partner Stratex Systems delivering StratexPoint—a risk management, governance, and compliance solution designed to meet the demands of the executive team, as well as the expectations of the Financial Services Authority. StratexPoint is powered by Microsoft Office SharePoint Server technology and was central to supporting a “risk-led” transformation at HML, with an improved risk framework and new focus on key controls. As a result, the firm has significantly reduced operational losses, as well as its regulatory capital.
HML.docx