Key accountabilities/primary responsibilities % Time 1% 5. Any other duties as allocated by the line manager following consultation with the post holder. Internal and external relationships Academic and professional services Applicants and their supporters Students (including Student’s Union representatives) School and College staff of other universities and of sector agencies (eg. UCAS) PERSON SPECIFICATION How to be Criteria Essential Desirable assessed Qualifications, Skill level equivalent to NVQ level 2, Application knowledge and GCSE, or City and Guilds. and interview experience Previous work experience within an administrative or role, and/or in a customer service environment. Able to demonstrate a sufficient knowledge of work systems, and standard IT packages. Able to produce clear, accurate and concise written documentation. Experience of handling, or an understanding of how to handle, sensitive personal information. Planning and Able to effectively organise allocated Application, organising work activities and assist in the interview and effective organisation of non- references standard tasks and events. Able to work well both individually and within a team. Problem solving Able to solve a range of problems by Application, and initiative responding to varying interview and circumstances, whilst working within references standard procedures. Able to identify where tasks could be undertaken more efficiently or effectively and to propose solutions to line manager. Management Able to contribute to team efficiency Application, and teamwork through sharing information and interview and constructively supporting others. references Able to adapt well to change and service improvements. Able to work flexibly and adapt work routines as required by the annual cycle.
Key accountabilities/primary responsibilities % Time 5. Any other duties as allocated by the line manager following consultation with the post holder. 1% Internal and external relationships Academic and professional services Applicants and their supporters Students (including Student’s Union representatives) School and College staff of other universities and of sector agencies (eg. UCAS) PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge and experience Skill level equivalent to NVQ level 2, GCSE, or City and Guilds. Previous work experience within an administrative or role, and/or in a customer service environment. Able to demonstrate a sufficient knowledge of work systems, and standard IT packages. Able to produce clear, accurate and concise written documentation. Experience of handling, or an understanding of how to handle, sensitive personal information. Application and interview Planning and organising Able to effectively organise allocated work activities and assist in the effective organisation of non- standard tasks and events. Able to work well both individually and within a team. Application, interview and references Problem solving and initiative Able to solve a range of problems by responding to varying circumstances, whilst working within standard procedures. Able to identify where tasks could be undertaken more efficiently or effectively and to propose solutions to line manager. Application, interview and references Management and teamwork Able to contribute to team efficiency through sharing information and constructively supporting others. Able to adapt well to change and service improvements. Able to work flexibly and adapt work routines as required by the annual cycle. Application, interview and references
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