Essential Desirable Qualifications HND or A Level Qualification in an IT related subject Previous experience working in an IT support role Excellent knowledge of desktop operating systems, Windows Experience 7, Windows 10. Excellent knowledge of Microsoft Office packages Contributes towards an environment of mutual respect. Has an awareness of the impact their decisions may have on others in the office. Integrity Has learned from experience and is using this experience to generate improvements for both clients and the company. Understands and communicates how IT relates to different departments and projects within the Group. Listens, questions and clarifies information and instructions. Can balance and prioritise conflicting demands while maintaining good judgement and a sense of perspective. Reliability Produces accurate and professional communication both internally and externally. Manages own time and completes multiple tasks/assignments with potentially competing deadlines. Understands how their role links and contributes to Kaicer’s business objectives. Personal interests and values are congruent with those of the company. Passion Is energetic and enthusiastic. Identifies and communicates obstacles may have an impact on the region or company. Provides a professional image to both internally and on site. Keeps all parties informed of training procedures both Professionalism verbally and through written reports. Can facilitate discussions and suggestions with other administrative support within the office. of the issues affecting the company and proactively Quality provides solutions to issues and situations.
Essential Desirable Qualifications HND or A Level Qualification in an IT related subject Experience Previous experience working in an IT support role Excellent knowledge of desktop operating systems, Windows 7, Windows 10. Excellent knowledge of Microsoft Office packages Integrity Contributes towards an environment of mutual respect. Has an awareness of the impact their decisions may have on others in the office. Has learned from experience and is using this experience to generate improvements for both clients and the company. Understands and communicates how IT relates to different departments and projects within the Group. Reliability Listens, questions and clarifies information and instructions. Can balance and prioritise conflicting demands while maintaining good judgement and a sense of perspective. Produces accurate and professional communication both internally and externally. Manages own time and completes multiple tasks/assignments with potentially competing deadlines. Passion Understands how their role links and contributes to Kaicer’s business objectives. Personal interests and values are congruent with those of the company. Is energetic and enthusiastic. Identifies and communicates obstacles may have an impact on the region or company. Professionalism Provides a professional image to both internally and on site. Keeps all parties informed of training procedures both verbally and through written reports. Can facilitate discussions and suggestions with other administrative support within the office. Quality of the issues affecting the company and proactively provides solutions to issues and situations.
IT-Support-Job-Decription.docx