Volunteers External contacts: Other community and voluntary organisations Statutory agencies Job Purpose: Responsible for the continuous assessment of needs for individuals and/or families bereaved, traumatised or injured as a result of the in Northern Ireland on a ‘Troubles’ cross community basis. Key Responsibilities: Service Delivery To build and develop trusting and professional relationships with individual clients and/or their family members in all settings. To complete a comprehensive assessment of for individual and families’ in line with WAVE’s model of practice. Design an individual and/or family care support plan in consultation with the individual which addresses their identified needs and which facilitates independence and increases resilience. Continually review and monitor care plans in conjunction with the client. Respond to client requests for assistance by continuously assessing needs and providing information and referral services as appropriate. Follow up on client referrals to WAVE in order to assess outcomes and provide additional services as required. Ensure that the focus of your work is in response to identified need and liaise with members of the Centre team, other WAVE Centres and contractual service providers in providing a seamless range of support services to meet these needs. Work in partnership with sector and statutory agencies as required and where appropriate in response to individual’s needs. Where needs identified are not within the remit of WAVE provide a to appropriate service providers. ‘signpost’ To undertake a minimum of 30 one to one outreach client support visits per month. Programme Delivery Develop and plan a range of psycho-social and psycho-educational programmes to meet the needs of clients. Evaluate the effectiveness of the design and delivery of programmes of work with clients and/or families and adapt these to improve service delivery based on learning acquired through this process. Deal with aspects of tendering and procurement in accordance with organisational policies and procedures under the direction of the Centre
Volunteers External contacts: Other community and voluntary organisations Statutory agencies Job Purpose: Responsible for the continuous assessment of needs for individuals and/or families bereaved, traumatised or injured as a result of the ‘Troubles’ in Northern Ireland on a cross community basis. Key Responsibilities: Service Delivery To build and develop trusting and professional relationships with individual clients and/or their family members in all settings. To complete a comprehensive assessment of for individual and families’ in line with WAVE’s model of practice. Design an individual and/or family care support plan in consultation with the individual which addresses their identified needs and which facilitates independence and increases resilience. Continually review and monitor care plans in conjunction with the client. Respond to client requests for assistance by continuously assessing needs and providing information and referral services as appropriate. Follow up on client referrals to WAVE in order to assess outcomes and provide additional services as required. Ensure that the focus of your work is in response to identified need and liaise with members of the Centre team, other WAVE Centres and contractual service providers in providing a seamless range of support services to meet these needs. Work in partnership with sector and statutory agencies as required and where appropriate in response to individual’s needs. Where needs identified are not within the remit of WAVE provide a ‘signpost’ to appropriate service providers. To undertake a minimum of 30 one to one outreach client support visits per month. Programme Delivery Develop and plan a range of psycho-social and psycho-educational programmes to meet the needs of clients. Evaluate the effectiveness of the design and delivery of programmes of work with clients and/or families and adapt these to improve service delivery based on learning acquired through this process. Deal with aspects of tendering and procurement in accordance with organisational policies and procedures under the direction of the Centre
jdOutreach%20Caseworker,%20Ballymoney%20Applicant%20Information%20Pack.docx