6. Commercial -Change of contractor -See risk 1 Possible Moderate High -Ongoing reporting by service provider in Moderate contractor impacts negatively on accordance with specifications in the Scope -Logistics capability underperforms. the level of service of Services. underperforms provision -Analytical task specific reporting by service -Value for money not -Contractor personnel provider in accordance with specifications in achieved are sub-standard the Scope of Services. -Administrative -Independent (rapid) evaluations of complexity leads to commercial provider logistics operations confusion about which commissioned at DFAT’s direction at the services (consular or conclusion of selected, significant responses emergency response) only and will not be routine. are ODA-eligible and -Rapid mid-term review of the Humanitarian which are not Logistics Contract to determine if refinements -Contractor does not or changes are required, to be conducted as a have capacity to component of the mid-term Investment manage global review. consular response -Independent evaluation in Year 4 of the Investment (circa 2022) which will look at, inter alia, the success of the Humanitarian Logistics Contract, as part of the broader independent evaluation referred to above. -Clear protocols established by the managing contractor (in close consultation with DFAT) to ensure that the different funding types (ODA and non-ODA) are accounted and reported separately. -Handover to be provided by the previous contractor, and by requiring bidders to demonstrate a strong track record of relevant experience in international logistics management. -Contract management identified as apriority in staff training and development.
6. Commercial contractor underperforms. -Change of contractor impacts negatively on the level of service provision -Contractor personnel are sub-standard -Administrative complexity leads to confusion about which services (consular or emergency response) are ODA-eligible and which are not -Contractor does not have capacity to manage global consular response -See risk 1 -Logistics capability underperforms -Value for money not achieved Possible Moderate High -Ongoing reporting by service provider in accordance with specifications in the Scope of Services. -Analytical task specific reporting by service provider in accordance with specifications in the Scope of Services. -Independent (rapid) evaluations of commercial provider logistics operations commissioned at DFAT’s direction at the conclusion of selected, significant responses only and will not be routine. -Rapid mid-term review of the Humanitarian Logistics Contract to determine if refinements or changes are required, to be conducted as a component of the mid-term Investment review. -Independent evaluation in Year 4 of the Investment (circa 2022) which will look at, inter alia, the success of the Humanitarian Logistics Contract, as part of the broader independent evaluation referred to above. -Clear protocols established by the managing contractor (in close consultation with DFAT) to ensure that the different funding types (ODA and non-ODA) are accounted and reported separately. -Handover to be provided by the previous contractor, and by requiring bidders to demonstrate a strong track record of relevant experience in international logistics management. -Contract management identified as apriority in staff training and development. Moderate
humanitarian-logistics-capability-annex-4.docx