JOB DESCRIPTION Information Adviser GRADE: Band F RESPONSIBLE TO: Centre Manager or Museum Manager RESPONSIBLE FOR: No line management responsibility OBJECTIVES OF THE POST: To provide a friendly, professional and high quality front line communication and information service for the Authority with visitors and residents. To answer questions relating to visiting the National Park both face to face, over the telephone and by email. To ensure that the centre and retail displays are clean and well presented. To promote the sale of retail products. DUTIES & RESPONSIBILITIES Provide face to face, email and telephone tourist information services. Provide face to face, written, e-mail and telephone information services in relation to agreed partner activities through the national park centres. Carry out the retail sales and associated banking, stock management and administration duties delivered through National Park Centres. Maintain the high quality daily appearance of the National Park Centre including equipment, facilities and interpretative exhibits. out any site specific functions of the individual National Park Centres, eg DCM museum admissions.. Provide a booking and administration service for events including guided walks., Responsible for day to day security of National Park Centre including holding keys for the premises. Attending out of hours security call outs accompanied by Police, Alarm Companies and/or other staff members if required. Be familiar with and use IT systems in National Park Centres, including tills, computers and electronic credit card processors. Deputise for the Centre Manager when required.
JOB DESCRIPTION Information Adviser GRADE: Band F RESPONSIBLE TO: Centre Manager or Museum Manager RESPONSIBLE FOR: No line management responsibility OBJECTIVES OF THE POST: To provide a friendly, professional and high quality front line communication and information service for the Authority with visitors and residents. To answer questions relating to visiting the National Park both face to face, over the telephone and by email. To ensure that the centre and retail displays are clean and well presented. To promote the sale of retail products. DUTIES & RESPONSIBILITIES Provide face to face, email and telephone tourist information services. Provide face to face, written, e-mail and telephone information services in relation to agreed partner activities through the national park centres. Carry out the retail sales and associated banking, stock management and administration duties delivered through National Park Centres. Maintain the high quality daily appearance of the National Park Centre including equipment, facilities and interpretative exhibits. out any site specific functions of the individual National Park Centres, eg DCM museum admissions.. Provide a booking and administration service for events including guided walks., Responsible for day to day security of National Park Centre including holding keys for the premises. Attending out of hours security call outs accompanied by Police, Alarm Companies and/or other staff members if required. Be familiar with and use IT systems in National Park Centres, including tills, computers and electronic credit card processors. Deputise for the Centre Manager when required.
Information-Adviser-Recruitment-Pack-Feb-18.docx