Can someone else speak on equipment and home installations need to be arranged. your behalf? What support is available for You can ask a family member or friend to doing home exercises? advocate on your behalf. Or you can ask for an advocate from Advocare Incorporated The therapist may provide you with a home who can be contacted on (08) 9479 7566. exercise program. Exercises are provided at an appropriate for your physical If you require an interpreter, please let us capabilities. know so we can arrange one to attend your appointments. There is no cost to you if an The therapist or their therapy assistant can interpreter is required. provide supervision to ensure you are doing the exercises correctly if it is needed. Contact details The Falls Specialist Service will monitor If you are seeking a referral to your local your progress with your exercise program Falls Specialist Service or Falls Clinic by a phone call or home visit depending on please contact your GP as they can refer your needs. You will be discharged once you to the most appropriate service. If you already know the location of your nearest you have completed the program or met public hospital you can contact them and your individual goals. they will be able to assist. Further What does the service cost? information can be obtained through Stay on Your Feet on 1300 30 35 40 or you can There is no cost associated with visit for a list of clinics and services in your assessment by the Falls Specialist Service area. for public or private clients. There may however be some costs associated with the Comments recommendations suggested by the We aim to provide a high quality service. therapist. We want to know if you have any concerns or suggestions. If you do not feel How can you assist us when the comfortable talking to your therapist please Specialist Service visits contact the Consumer Liaison Support you at home? Officer through the hospital switchboard to which you have been referred. It is important that you, a relative or friend contact us if you are not able to keep your appointment time. We can reschedule your appointment, however continual cancellations may result in discharge from the service. We request that you do not smoke when we visit your home. To respect the worth and dignity of staff who visit you, abuse (verbal or physical) will not be tolerated. Provide a safe environment (e.g. lock away any aggressive pets).
equipment and home installations need to be arranged. What support is available for doing home exercises? The therapist may provide you with a home exercise program. Exercises are provided at an appropriate for your physical capabilities. The therapist or their therapy assistant can provide supervision to ensure you are doing the exercises correctly if it is needed. The Falls Specialist Service will monitor your progress with your exercise program by a phone call or home visit depending on your needs. You will be discharged once you have completed the program or met your individual goals. What does the service cost? There is no cost associated with assessment by the Falls Specialist Service for public or private clients. There may however be some costs associated with the recommendations suggested by the therapist. How can you assist us when the Specialist Service visits you at home? It is important that you, a relative or friend contact us if you are not able to keep your appointment time. We can reschedule your appointment, however continual cancellations may result in discharge from the service. We request that you do not smoke when we visit your home. To respect the worth and dignity of staff who visit you, abuse (verbal or physical) will not be tolerated. Provide a safe environment (e.g. lock away any aggressive pets). Can someone else speak on your behalf? You can ask a family member or friend to advocate on your behalf. Or you can ask for an advocate from Advocare Incorporated who can be contacted on (08) 9479 7566. If you require an interpreter, please let us know so we can arrange one to attend your appointments. There is no cost to you if an interpreter is required. Contact details If you are seeking a referral to your local Falls Specialist Service or Falls Clinic please contact your GP as they can refer you to the most appropriate service. If you already know the location of your nearest public hospital you can contact them and they will be able to assist. Further information can be obtained through Stay on Your Feet on 1300 30 35 40 or you can visit for a list of clinics and services in your area. Comments We aim to provide a high quality service. We want to know if you have any concerns or suggestions. If you do not feel comfortable talking to your therapist please contact the Consumer Liaison Support Officer through the hospital switchboard to which you have been referred.
Informatin-for-Clients-Falls.docx