REGISTER OF COMPLAINTS Date Complainant Name of Beacon Description of complaint Other relevant Action Taken, Complaint Name of person person Complaints Please state whether documentation ie date resolved Received making receiving Record form Verbal/Written statements, reports and by whom complaint complaint completed: Yes / No
REGISTER OF COMPLAINTS Date Complaint Received Complainant Name of person making complaint Name of person receiving complaint Beacon Complaints Record form completed: Yes / No Description of complaint Please state whether Verbal/Written Other relevant documentation ie statements, reports Action Taken, date resolved and by whom
hope-sop-update-sept-2016.docx