The Essentials Every person needs to know where they can find the essentials. Restrooms Copiers Fire escape Printers Vending machines Local restaurants, burger joint, deli, pizza place Coffee machine / shop Closest drug store, convenience store, Wal-Mart, room / Lunch room grocery store Your Workspace If you already been shown to your workspace, your office manager, supervisor, or mentor will soon introduce you to your desk, chair, and office space. Everyone has their own way of getting settled into their office. Some like to get very organized early, while others let the flow of work over the first few days or weeks determine the best system for them. The main thing is to get comfortable - with the chair, the placement of the phone, the computer screen and keyboard. No employer wants their employee to be in an awkward or uncomfortable position all day. If your phone needs to be on the left rather than the right, move it. If you don’t know how to adjust the chair, get some help. If you discover that you’ve been assigned what obviously is the left over office furniture, don’t despair. It’s natural that the new person gets what is available at the time. Instead, think of your office furniture and space as a symbol directly related to your time with and contributions to the organization. You’ve just begun, so give your new boss and yourself some time to work out these kinds of arrangements. However, if your desk or chair is so worn that it risks injury to you or others, let your mentor know. The Phone Even with advances in computer technology, the telephone remains a critical work tool in independent insurance agencies today. It is still the primary way the agency communicates with customers and insurance companies. Skill in using it not only affects the efficiency of your work but also the level of customer service you can provide. Things you need to learn regarding the phone system include: Extension numbers for yourself and the rest of the office Back-line phone numbers for direct access (if available) Fax numbers (office or individual) How to set up (and change) your voice mail greeting How to access voice mail messages (including saving and deleting)
The Essentials Every person needs to know where they can find the essentials. Restrooms Copiers Fire escape Printers Vending machines Local restaurants, burger joint, deli, pizza place Coffee machine / shop Closest drug store, convenience store, Wal-Mart, room / Lunch room grocery store Your Workspace If you already been shown to your workspace, your office manager, supervisor, or mentor will soon introduce you to your desk, chair, and office space. Everyone has their own way of getting settled into their office. Some like to get very organized early, while others let the flow of work over the first few days or weeks determine the best system for them. The main thing is to get comfortable - with the chair, the placement of the phone, the computer screen and keyboard. No employer wants their employee to be in an awkward or uncomfortable position all day. If your phone needs to be on the left rather than the right, move it. If you don’t know how to adjust the chair, get some help. If you discover that you’ve been assigned what obviously is the left over office furniture, don’t despair. It’s natural that the new person gets what is available at the time. Instead, think of your office furniture and space as a symbol directly related to your time with and contributions to the organization. You’ve just begun, so give your new boss and yourself some time to work out these kinds of arrangements. However, if your desk or chair is so worn that it risks injury to you or others, let your mentor know. The Phone Even with advances in computer technology, the telephone remains a critical work tool in independent insurance agencies today. It is still the primary way the agency communicates with customers and insurance companies. Skill in using it not only affects the efficiency of your work but also the level of customer service you can provide. Things you need to learn regarding the phone system include: Extension numbers for yourself and the rest of the office Back-line phone numbers for direct access (if available) Fax numbers (office or individual) How to set up (and change) your voice mail greeting How to access voice mail messages (including saving and deleting)
IIANM%20Employee%20Orientation%20Manual.docx