innovation in the sector Fitzroy, Coburg, and the UNO Place management UCL combines tenancy, asset and apartments in Adelaide. management with owners’ corporation Place managing has become a community building strategy. This increasingly important for agencies as At the Kensington project, UCL has foundation enables they have become more involved in focused on three platforms of community it to collaborate and innovate within the redevelopment of local communities and building agency, with residents and a host of the construction of multi- unit properties partner organisations, and to provide a with both private and social housing > creating local jobs (cleaning responsive, locally targeted service owners. Place management can vary services, maintenance services that understands local needs and from a social focus, through to a and café); takes up opportunities. This combined focus on social and economic > promoting health and well-being partnership approach connects outcomes. Inherent is a local presence (community safety, pathways to community and instils community by the agency within the local community health, family connections, ownership. . community gardens, social and cultural activities, lifelong learning Urban Communities Ltd opportunities); and One example of a major place > strengthening community ties management initiative in Victoria in (community groups, schools, local recent years was the Kensington We have tried a few things this service organisations). redevelopment. This project year and involvement is transformed an ageing 1960s estate into Residents are employed as part of the growing. The movie nights can a mixed community of public, social and UCL team in cleaning, gardening, private housing. A new organisation now bring together children and maintenance, customer service, known as Urban Communities Limited administration and community adults and without the (UCL) was formed to place manage this development. pressure of language barriers. mixed community. UCL was registered Community events are developed with Our focus is for everyone on as a housing provider in May 2009. residents to connect neighbours. As an each floor to get to know each Today UCL provides place example, Fitzroy residents are keenly other. Tenant. – management in four different working with UCL on twilight family movie communities including Kensington, nights. I have a huge amount of pride in where we live and what our community represents. We have residents from all walks of life. Tenant/UCL employee. –
innovation in the sector Place management Place managing has become increasingly important for agencies as they have become more involved in redevelopment of local communities and the construction of multi- unit properties with both private and social housing owners. Place management can vary from a social focus, through to a combined focus on social and economic outcomes. Inherent is a local presence by the agency within the local community . Urban Communities Ltd One example of a major place management initiative in Victoria in recent years was the Kensington redevelopment. This project transformed an ageing 1960s estate into a mixed community of public, social and private housing. A new organisation now known as Urban Communities Limited (UCL) was formed to place manage this mixed community. UCL was registered as a housing provider in May 2009. Today UCL provides place management in four different communities including Kensington, Fitzroy, Coburg, and the UNO apartments in Adelaide. At the Kensington project, UCL has focused on three platforms of community building > creating local jobs (cleaning services, maintenance services and café); > promoting health and well-being (community safety, pathways to health, family connections, community gardens, social and cultural activities, lifelong learning opportunities); and > strengthening community ties (community groups, schools, local service organisations). Residents are employed as part of the UCL team in cleaning, gardening, maintenance, customer service, administration and community development. Community events are developed with residents to connect neighbours. As an example, Fitzroy residents are keenly working with UCL on twilight family movie nights. UCL combines tenancy, asset and owners’ corporation management with a community building strategy. This foundation enables it to collaborate and innovate within the agency, with residents and a host of partner organisations, and to provide a responsive, locally targeted service that understands local needs and takes up opportunities. This partnership approach connects community and instils community ownership. We have tried a few things this year and involvement is growing. The movie nights can bring together children and adults and without the pressure of language barriers. Our focus is for everyone on each floor to get to know each other. – Tenant. I have a huge amount of pride in where we live and what our community represents. We have residents from all walks of life. – Tenant/UCL employee.
housing-registrar-report-2012-13.docx