How does the service make sure • that people know who their lead clinician and nurse are and how to contact them? Are referrals made quickly to • relevant health services when needs change? people’s How are individual needs people’s E5 met by the adaptation, design and decoration of the in-patient or day hospice? How are people involved in • decisions about the environment in the hospice? How are diverse care, • people’s cultural and support needs met by the premises? What arrangements are there to • ensure people have access to appropriate space: o in gardens and other outdoor spaces o to see and look after their visitors o for meaningful activities o to spend time together o to be alone? How do the signs, the decoration • and other adaptations to the premises help to meet people’s needs and promote their independence? What facilities are there to meet •
• How does the service make sure that people know who their lead clinician and nurse are and how to contact them? • Are referrals made quickly to relevant health services when people’s needs change? E5 How are people’s individual needs met by the adaptation, design and decoration of the in-patient or day hospice? • How are people involved in decisions about the environment in the hospice? • How are people’s diverse care, cultural and support needs met by the premises? • What arrangements are there to ensure people have access to appropriate space: o in gardens and other outdoor spaces o to see and look after their visitors o for meaningful activities o to spend time together o to be alone? • How do the signs, the decoration and other adaptations to the premises help to meet people’s needs and promote their independence? • What facilities are there to meet
Hospices-evidence-and-action-plan.docx