support effective patient-clinician What is my role? communication across the You have a critical role in ensuring that the organisation from the highest level of – care provided in your organisation is safe. governance to the point where care is delivered. Implementing systems and processes to support effective patient-clinician communication at transitions of care is a key element of ensuring safety and quality. This includes: It takes the team, the nursing supporting and encouraging patient- team, the allied health team, the clinician communication across your medical team and the family and organisation patient. Everybody’s on board. fostering a culture of engagement and teamwork, We’re here for the patient. where the patient is recognised as part of the team Nurse Manager7 leading and managing change to improve patient-clinician communication supporting your healthcare providers by providing resources and for engaging patients, families and carers in transition communications acknowledging best practice implementing improvements, when necessary. How can I improve patient- clinician communication in my organisation? Excellence here… it looks at aligning our goals, aligning our In collaboration with healthcare providers and consumers, behaviours and guiding our organisations should take a systems processes to get a consistent approach. outcome. This requires the implementation and integration of systems and processes that Nurse Manager7
What is my role? You have a critical role in ensuring that the care provided in your organisation is safe. Implementing systems and processes to support effective patient-clinician communication at transitions of care is a key element of ensuring safety and quality. This includes: supporting and encouraging communication across your organisation fostering a culture of engagement and teamwork, where the patient is recognised as part of the team leading and managing change to improve patient-clinician communication supporting your healthcare providers by providing resources and for engaging patients, families and carers in transition communications acknowledging best practice implementing improvements, when necessary. How can I improve patient- clinician communication in my organisation? In collaboration with healthcare providers and consumers, organisations should take a systems approach. This requires the implementation and integration of systems and processes that support effective patient-clinician communication across the organisation – from the highest level of governance to the point where care is delivered. It takes the team, the nursing team, the allied health team, the medical team and the family and patient. Everybody’s on board. We’re here for the patient. Nurse Manager7 Excellence here… it looks at aligning our goals, aligning our behaviours and guiding our processes to get a consistent outcome. Nurse Manager7 patient- clinician
Information-sheet-for-executive-and-clinical-leaders-Improving-patient-clinician-communication.docx