Service outage Critical Yes Service operates, but at substantially High Yes reduced functionality or capacity Service operates with full functionality, Medium Yes but at reduced capacity Service operates with full functionality Low No and capacity Record the monitoring priority in the column provided in Table A-2 in the Appendix. Repeat this process for each component map created in Task 2. Task 4: Identify In-Place Monitoring and Administrative Processes Not every Operations Manager 2007 project will be a new implementation. Many organizations will have monitoring and management systems already in place, deployed in a way best suited to meet the organization’s administrative model. Before moving to Step 2, it is crucial to identify whether coexistence with existing management systems is required. Determining whether Operations Manager 2007 is expected to coexist with, or replace, these systems will affect selection of management packs and monitoring methodology in Steps 2 and 3, as well as infrastructure sizing and placement decisions in Steps 6, 7, 8, and 11. Discuss the need for coexistence and its expected duration with service owners of existing monitoring and trouble ticket systems. The results of these discussions will drive the decision about whether to replace existing systems or to plan for coexistence. are several circumstances that require coexistence: When continuous monitoring is necessary during Operations Manager 2007 deployment. During an upgrade, when systems are operating in a side-by-side configuration with elements of Microsoft Operations Manager 2007. When other System Center products are used that require interface with Operations Manager 2007 (for example, System Center Virtual Machine Manager uses the Operations Manager 2007 Reporting Server role to generate reports). When some existing monitoring systems are controlled by autonomous IT units that are not adopting Operations Manager 2007. If an integrated solution that provides a single console for help desk or other IT support functions is required. If automated ticket generation to a help desk ticketing system is required. Record the information for this task in Table A-3 Monitoring and Administrative “Sample Process Analysis” in the Appendix. Step Summary Aligning technical decisions with business requirements is a critical component of a successful project. Failure to clearly identify the functional requirements of the business
Service outage Critical Yes Service operates, but at substantially reduced functionality or capacity High Yes Service operates with full functionality, but at reduced capacity Medium Yes Service operates with full functionality and capacity Low No Record the monitoring priority in the column provided in Table A-2 in the Appendix. Repeat this process for each component map created in Task 2. Task 4: Identify In-Place Monitoring and Administrative Processes Not every Operations Manager 2007 project will be a new implementation. Many organizations will have monitoring and management systems already in place, deployed in a way best suited to meet the organization’s administrative model. Before moving to Step 2, it is crucial to identify whether coexistence with existing management systems is required. Determining whether Operations Manager 2007 is expected to coexist with, or replace, these systems will affect selection of management packs and monitoring methodology in Steps 2 and 3, as well as infrastructure sizing and placement decisions in Steps 6, 7, 8, and 11. Discuss the need for coexistence and its expected duration with service owners of existing monitoring and trouble ticket systems. The results of these discussions will drive the decision about whether to replace existing systems or to plan for coexistence. are several circumstances that require coexistence: When continuous monitoring is necessary during Operations Manager 2007 deployment. During an upgrade, when systems are operating in a side-by-side configuration with elements of Microsoft Operations Manager 2007. When other System Center products are used that require interface with Operations Manager 2007 (for example, System Center Virtual Machine Manager uses the Operations Manager 2007 Reporting Server role to generate reports). When some existing monitoring systems are controlled by autonomous IT units that are not adopting Operations Manager 2007. If an integrated solution that provides a single console for help desk or other IT support functions is required. If automated ticket generation to a help desk ticketing system is required. Record the information for this task in Table A-3 “Sample Monitoring and Administrative Process Analysis” in the Appendix. Step Summary Aligning technical decisions with business requirements is a critical component of a successful project. Failure to clearly identify the functional requirements of the business
ipd-system-center-operations-manager-2007-version-2-1.docx