RESPONSIVE Key Line of Enquiry What evidence do you have What action or change will What resource will you need (people or tool) S5, E5, R3 and W4 are not mandatory you make R1 How do people receive personalised care that is responsive to their needs? How do people or, where • appropriate, those acting on their behalf contribute to the assessment and planning of their care, as much as they are able to? How does the service make sure • views about their strengths people’s and levels of independence and health and what their quality of life should be, are taken into account? How are people supported to have • care plans that reflect how they would like to receive their care, treatment and support? These should include their personal history, individual preferences, interests and aspirations,
RESPONSIVE Key Line of Enquiry S5, E5, R3 and W4 are not mandatory What evidence do you have What action or change will you make What resource will you need (people or tool) R1 How do people receive personalised care that is responsive to their needs? • How do people or, where appropriate, those acting on their behalf contribute to the assessment and planning of their care, as much as they are able to? • How does the service make sure people’s views about their strengths and levels of independence and health and what their quality of life should be, are taken into account? • How are people supported to have care plans that reflect how they would like to receive their care, treatment and support? These should include their personal history, individual preferences, interests and aspirations,
Hospices-evidence-and-action-plan.docx