NCH – engagement – asking staff, from bottom up, what they do, if they’re in the right job, etc. Enid – changing to better match the corporate plan Change to skills that staff need - Elin – we need to change how we use psychology (rebels, questioners, obligers, etc.); how do we get tenants to change behaviours? Workforce planning – something NCH are looking at; what’s baseline in terms of workforce? Push to encourage tenants to do as much as they can for themselves.
NCH – engagement – asking staff, from bottom up, what they do, if they’re in the right job, etc. Enid – changing to better match the corporate plan Change to skills that staff need - Elin – we need to change how we use psychology (rebels, questioners, obligers, etc.); how do we get tenants to change behaviours? Workforce planning – something NCH are looking at; what’s baseline in terms of workforce? Push to encourage tenants to do as much as they can for themselves.
Housing_Directors_Notes_-_23.03.16.docx