Humanitarian Settlement Program The Humanitarian Settlement Program (HSP) provides support to humanitarian entrants to the skills and knowledge they need to become self-reliant and active members of the Australian community. The HSP is delivered on behalf of the Australian Government by five service providers in 11 contract regions across Australia. Participation is voluntary and services are delivered to clients through a needs-based case management approach. HSP service providers support clients to achieve outcomes in the following areas as a foundation for successful settlement: Employment Education and training Housing Physical and mental health and well-being Managing money Community participation and networking Family functioning and social support Justice Language services. The HSP is designed to work in combination with settlement and mainstream services. It has a strong focus on assisting clients to learn English and gain necessary education and employment skills in recognition that positive outcomes in these areas help humanitarian entrants to integrate into Australian life. The HSP replaced the Humanitarian Settlement Services (HSS) and Complex Case Support (CCS) programs on 30 October 2017. Services provided under the HSP HSP case managers work collaboratively with clients to assess needs, and deliver a tailored package of services to meet those needs, through the development of individualised case management plans. HSP services are divided into two categories: Immediate and Foundation. As services are delivered based on need, not all clients will require all services.
Humanitarian Settlement Program The Humanitarian Settlement Program (HSP) provides support to humanitarian entrants to the skills and knowledge they need to become self-reliant and active members of the Australian community. The HSP is delivered on behalf of the Australian Government by five service providers in 11 contract regions across Australia. Participation is voluntary and services are delivered to clients through a needs-based case management approach. HSP service providers support clients to achieve outcomes in the following areas as a foundation for successful settlement: Employment Education and training Housing Physical and mental health and well-being Managing money Community participation and networking Family functioning and social support Justice Language services. The HSP is designed to work in combination with settlement and mainstream services. It has a strong focus on assisting clients to learn English and gain necessary education and employment skills in recognition that positive outcomes in these areas help humanitarian entrants to integrate into Australian life. The HSP replaced the Humanitarian Settlement Services (HSS) and Complex Case Support (CCS) programs on 30 October 2017. Services provided under the HSP HSP case managers work collaboratively with clients to assess needs, and deliver a tailored package of services to meet those needs, through the development of individualised case management plans. HSP services are divided into two categories: Immediate and Foundation. As services are delivered based on need, not all clients will require all services.
hsp_factsheet_-_february_2018_0_0.docx