Jeffs L, et al. Self-report Nurses were interviewed by This qualitative study was Two key themes emerged: 1) clarifying trained research assistants on undertaken in an inner-city, acute information and intercepting errors and 2) J Nurs Care Qual previously conducted bedside care teaching hospital. A total of 43 visualizing patients and prioritizing care. shift report implementation. interviews were conducted with The opportunity for patients to ask questions They were asked to describe female participants from the during the shift reporting process was also the benefits and negative following 4 clinical cohorts: general perceived positively by many nurses. Nurses outcomes associated with the surgery (n=16), nephrology (n=10), were able to respond to errors more quickly. face-to-face interactions with obstetrics and gynecology (n=10), Being able to address errors and safety issues nursing colleagues and and respirology (n=7). the moment” by nurses and patients “in patients. during shift handover was viewed positively by study participants. Reporting at the bedside enabled nurses to do an initial quick assessment of each of their patients, which they viewed as a more accountable and accurate method of exchanging information on the patient’s status and it also allowed them to prioritize care on their shifts. Johnson M, Self-report The study utilized a focus Six groups were conducted in The themes that emerged were bedside Cowin LS. group methodology that medical and wards at three handover strengths and weaknesses, good J Nurs provided a vehicle to major metropolitan hospitals in communication is about good Manag interview and consequently Sydney, Australia. communicators, and patient involvement in explore clinicians’ ideas Between four and seven nurses handover. Some nurses indicated that the about communication in the agreed to participate in each of the bedside handover environment was disruptive workplace as a nursing team. six focus groups held in medical and noisy. and surgical wards (30 participants Most nurses believed that confidentiality overall). issues with bedside handover were minimal and easily managed. Some nurses were active in involving the patient and found that appropriate, while others were not convinced or actively discouraged patient involvement by delivering handover at the door rather than the bedside. Using the verbal handover, written handover, and nursing notes was sometimes confusing and frustrating for nurses. Other issues identified were that the written handover sheet supports continuity of care,
Jeffs L, et al. J Nurs Care Qual Self-report Nurses were interviewed by trained research assistants on previously conducted bedside shift report implementation. They were asked to describe the benefits and negative outcomes associated with the face-to-face interactions with nursing colleagues and patients. This qualitative study was undertaken in an inner-city, acute care teaching hospital. A total of 43 interviews were conducted with female participants from the following 4 clinical cohorts: general surgery (n=16), nephrology (n=10), obstetrics and gynecology (n=10), and respirology (n=7). Two key themes emerged: 1) clarifying information and intercepting errors and 2) visualizing patients and prioritizing care. The opportunity for patients to ask questions during the shift reporting process was also perceived positively by many nurses. Nurses were able to respond to errors more quickly. Being able to address errors and safety issues “in the moment” by nurses and patients during shift handover was viewed positively by study participants. Reporting at the bedside enabled nurses to do an initial quick assessment of each of their patients, which they viewed as a more accountable and accurate method of exchanging information on the patient’s status and it also allowed them to prioritize care on their shifts. Johnson M, Cowin LS. J Nurs Manag Self-report The study utilized a focus group methodology that provided a vehicle to interview and consequently explore clinicians’ ideas about communication in the workplace as a nursing team. Six groups were conducted in medical and wards at three major metropolitan hospitals in Sydney, Australia. Between four and seven nurses agreed to participate in each of the six focus groups held in medical and surgical wards (30 participants overall). The themes that emerged were bedside handover strengths and weaknesses, good communication is about good communicators, and patient involvement in handover. Some nurses indicated that the bedside handover environment was disruptive and noisy. Most nurses believed that confidentiality issues with bedside handover were minimal and easily managed. Some nurses were active in involving the patient and found that appropriate, while others were not convinced or actively discouraged patient involvement by delivering handover at the door rather than the bedside. Using the verbal handover, written handover, and nursing notes was sometimes confusing and frustrating for nurses. Other issues identified were that the written handover sheet supports continuity of care,
JNCQ_2015_05_21_RIESENBERG_2_SDC2.docx