RC +/- RC +/- 88.3 -1.2 The available computer hardware and software help 91.5 +11.6 me to effectively perform my required assignments. 85.0 +12.8 There are an adequate amount of work stations in the 88.1 +19.6 computer lab. 89.7 +2.3 The equipment in the computer lab is kept in proper 92.9 +12.1 working 95.1 +4.6 Access to the Internet and email is sufficient. 77.6 -7.4 76.9 -2.0 Specialty software is available. 92.2 +22.5 84.5 +0.1 The lab is clean and well maintained. 98.2 -14.8 89.5 +7.4 The availability of printers is adequate. 89.3 +8.9 89.5 +3.1 The quality of printing is good. 98.1 +17.7 83.6 -2.0 Printers are current and well maintained. 94.3 +15.4 79.7 -5.9 I am satisfied with the hours the computer lab is open. 91.2 +16.8 89.5 +0.9 The computer lab is user friendly for students. 96.5 +17.9 all 85.5 -0.1 The staff in the computer lab is helpful. 88.9 +9.5 81.8 -4.2 The staff in the computer lab are friendly and 90.7 +11.9 approachable. 87.0 +1.3 My questions are answered in a timely fashion. 92.5 +12.2 87.3 +1.3 The is helpful when I need technical 90.4 +10.4 support/training. Data source: RC Office of Institutional Research Willow-International During the 2013 fall term, a survey was administered to ask about people’s use and subsequent satisfaction with technology at Willow International Community College Center. For the first part of the survey, faculty and staff were asked how important an item was and how satisfied they were. Response percentages indicate those who answered either Important’/ or ‘Very ‘Important’
RC +/- RC +/- 88.3 -1.2 The available computer hardware and software help me to effectively perform my required assignments. 91.5 +11.6 85.0 +12.8 There are an adequate amount of work stations in the computer lab. 88.1 +19.6 89.7 +2.3 The equipment in the computer lab is kept in proper working 92.9 +12.1 95.1 +4.6 Access to the Internet and email is sufficient. 77.6 -7.4 76.9 -2.0 Specialty software is available. 92.2 +22.5 84.5 +0.1 The lab is clean and well maintained. 98.2 -14.8 89.5 +7.4 The availability of printers is adequate. 89.3 +8.9 89.5 +3.1 The quality of printing is good. 98.1 +17.7 83.6 -2.0 Printers are current and well maintained. 94.3 +15.4 79.7 -5.9 I am satisfied with the hours the computer lab is open. 91.2 +16.8 89.5 +0.9 The computer lab is user friendly for all students. 96.5 +17.9 85.5 -0.1 The staff in the computer lab is helpful. 88.9 +9.5 81.8 -4.2 The staff in the computer lab are friendly and approachable. 90.7 +11.9 87.0 +1.3 My questions are answered in a timely fashion. 92.5 +12.2 87.3 +1.3 The is helpful when I need technical support/training. 90.4 +10.4 Data source: RC Office of Institutional Research Willow-International During the 2013 fall term, a survey was administered to ask about people’s use and subsequent satisfaction with technology at Willow International Community College Center. For the first part of the survey, faculty and staff were asked how important an item was and how satisfied they were. Response percentages indicate those who answered either ‘Very Important’/ ‘Important’ or
IIIC1.4-RC-WI%20Computer%20Services%20Program%20Review.docx