Emotional Interventions State Core Need Nudges Inspiration, Force engagement Initiate contact and check back later Stalled: Behaviors: take a break, Information and Get to the root cause of unemployment Provide relatable examples of similar deny, procrastinate; feel Kick in the Create a plan situations; pants Principle approach: skill building and job Communicate the value of acting now; over confident matching Provide work assignments Provide obtainable tasks Engage in conversation/ get realistic view Create milestones and deadlines is hard but results can be achieved” “This Discouraged: Emotional Find new ways to reach these people—they reliable success stories Behaviors: Support, Hope don’t come into the job centers Get people to establish goals withdraw, turn to vices, lie to Let them tell their story Guard against vices friends & family; blaming Connect people to cohorts, Structure successes to build others; angry organizations and support systems confidence Provide mental health referrals Volunteer internships to engage in the working world Connect to a mentor Panicked Address Provide emotional support Connect to social services; Behaviors: Emergencies Build support networks Provide concrete information and options Connect them to mental health services or Provide support in the moment file for bankruptcy, accept lower jobs, sell things support groups and follow-up to ensure Work with service providers for a fresh connection is made approach Focus on the plan Elated Channel Channel energy to move forward Identify potential roadblocks and Behaviors: Momentum, Celebrate and recognize successes, pragmatically problem solve them relax, rest on false hopes; is Get on Even while reminding them of the work ahead Develop easily obtainable goals, break celebrating overcoming a Plane Expand networks them down into small steps huge barrier Create short and long term plan Make sure they are their “working” Test expectations periodically program Build self-esteem through coaching Assist in realistic research on skills needed by employers Connect to job networks
Emotional State Core Need Nudges Interventions Stalled: Behaviors: take a break, deny, procrastinate; feel over confident Inspiration, Information and Kick in the pants Force engagement Get to the root cause of unemployment Create a plan Principle approach: skill building and job matching Provide obtainable tasks Create milestones and deadlines Initiate contact and check back later Provide relatable examples of similar situations; Communicate the value of acting now; Provide work assignments Engage in conversation/ get realistic view “This is hard but results can be achieved” Discouraged: Behaviors: withdraw, turn to vices, lie to friends & family; blaming others; angry Emotional Support, Hope Find new ways to reach these people—they don’t come into the job centers Let them tell their story Connect people to cohorts, organizations and support systems Provide mental health referrals reliable success stories Get people to establish goals Guard against vices Structure successes to build confidence Volunteer internships to engage in the working world Connect to a mentor Panicked Behaviors: file for bankruptcy, accept lower jobs, sell things Address Emergencies Provide emotional support Build support networks Connect them to mental health services or support groups and follow-up to ensure connection is made Connect to social services; Provide concrete information and options Provide support in the moment Work with service providers for a fresh approach Focus on the plan Elated Behaviors: relax, rest on false hopes; is celebrating overcoming a huge barrier Channel Momentum, Get on Even Plane Channel energy to move forward Celebrate and recognize successes, while reminding them of the work ahead Expand networks Create short and long term plan Test expectations periodically Build self-esteem through coaching Identify potential roadblocks and pragmatically problem solve them Develop easily obtainable goals, break them down into small steps Make sure they are “working” their program Assist in realistic research on skills needed by employers Connect to job networks
Job-Seeker-Emotional-Modes-and-Interventions-tool.docx