Competencies Level Job Critical Other Core Competencies Competencies PROVIDING EXCELLENT SERVICES Focusing on the Customer To meet customers’ (service users and colleagues) needs and 2 X aims to continuously improve the services they provide to make sure customers receive an excellent service. Safeguarding People To ensure that all service are appropriately safeguarded 2 X and that all staff are kept safe whilst working; safeguarding being always recognised as of paramount importance. Delivering Outcomes To ensure agreed outcomes are delivered in the most efficient 2 X and timely way by embracing a creative and entrepreneurial approach. MANAGING SELF AND OTHERS Providing Direction Leading and providing direction to individuals, supporting and 2 X enabling them to make a positive contribution to the current purpose and future vision of the organisation. Working as a Team To work effectively with other people and use the diversity of 2 X the team to create a working environment which helps achieve the tasks. Developing Self and Others To behave ethically and professionally within your role, being 2 X aware of your own and other people’s strengths and weaknesses, and take steps to learn, develop and achieve high levels of performance in yourself and others. Embracing Change To embrace change effectively within services and 2 X departments through reflective, motivating and flexible leadership and team working. Communication To ensure the effective use of written and oral communication 2 X skills to convey information and ideas to individuals and teams within and outside the organisation and create opportunities for individuals to respond and provide feedback. MANAGING RESOURCES Making Evidence Based Decisions To identify and use various sources of evidence, making 2 X meaning of it to understand how relevant and valid it is, to enable effective decision making that improves performance and delivers outcomes. Planning and Managing Resources To make sure the organisation delivers its key priorities, tasks 2 X and forecasts; effectively manage risks, relationships and use resources in efficient ways to deliver outcomes.
Competencies Level Job Critical Competencies Other Core Competencies PROVIDING EXCELLENT SERVICES Focusing on the Customer To meet customers’ (service users and colleagues) needs and aims to continuously improve the services they provide to make sure customers receive an excellent service. 2 X Safeguarding People To ensure that all service are appropriately safeguarded and that all staff are kept safe whilst working; safeguarding being always recognised as of paramount importance. 2 X Delivering Outcomes To ensure agreed outcomes are delivered in the most efficient and timely way by embracing a creative and entrepreneurial approach. 2 X MANAGING SELF AND OTHERS Providing Direction Leading and providing direction to individuals, supporting and enabling them to make a positive contribution to the current purpose and future vision of the organisation. 2 X Working as a Team To work effectively with other people and use the diversity of the team to create a working environment which helps achieve the tasks. 2 X Developing Self and Others To behave ethically and professionally within your role, being aware of your own and other people’s strengths and weaknesses, and take steps to learn, develop and achieve high levels of performance in yourself and others. 2 X Embracing Change To embrace change effectively within services and departments through reflective, motivating and flexible leadership and team working. 2 X Communication To ensure the effective use of written and oral communication skills to convey information and ideas to individuals and teams within and outside the organisation and create opportunities for individuals to respond and provide feedback. 2 X MANAGING RESOURCES Making Evidence Based Decisions To identify and use various sources of evidence, making meaning of it to understand how relevant and valid it is, to enable effective decision making that improves performance and delivers outcomes. 2 X Planning and Managing Resources To make sure the organisation delivers its key priorities, tasks and forecasts; effectively manage risks, relationships and use resources in efficient ways to deliver outcomes. 2 X
JDPS_LPVC_Play_Worker_2017.docx