3.1 Use Cases / Scenarios Anticipated use cases for SIP solutions are set out in the table below. The corresponding requirements of this standard are ticked in the columns. Telecommunications – SIP Service Management times Use Case / options and provision lead level agency Scenario external protection (QoS) to with tracing management broker reviews standards administration calling monitoring circuit billing services Service call SIP changes management services support of provisioning availability certification level location functions level systems capacity balancing forwarding fraud delivery Malicious Modem Multi-service mitigation management Quality Onshore/offshore Co-termination Capacity Compatibility phone Call numbers Burst Critical Standard Support Electronic Service Faxing Emergency Toll Service Engineering Service Transition Service Service Session Encryption Full-service Service Load termination/service IP Required NSW Government business outcomes Additional business outcomes for agency consideration
3.1 Use Cases / Scenarios Anticipated use cases for SIP solutions are set out in the table below. The corresponding requirements of this standard are ticked in the columns. Use Case / Scenario Telecommunications – SIP Service Management Standard SIP termination/service level Co-termination Capacity changes Support services Electronic billing Service provisioning lead times Quality of Service (QoS) Compatibility with agency phone systems Faxing Call forwarding to external numbers Emergency calling Toll fraud monitoring and mitigation Malicious call tracing Service level reviews Engineering standards Service certification Transition services Service availability Load balancing Service location IP delivery circuit protection Session management options Encryption Burst capacity Modem support Critical functions Full-service administration Onshore/offshore management Service level management Multi-service broker provision Required NSW Government business outcomes Additional business outcomes for agency consideration
ict-procurement-standard-telecommunications-session-initiated-protocol.docx