Ref Action required Responsible By When Key activities Outcome officer 4.2 Improve access to mental health June 2020 Reduction in the number of Supporting Carry out consultation with service People Team users and providers to identify issues individuals whose tenancies fail or support services for homeless / Operations Work with Mental who are prevented from accessing Social Service’s households. Manager Health Commissioning Board and supported accommodation due to Community Health to improve access to services lack of appropriate mental health Housing support. 4.3 Implement findings from Supporting Tenancy September Adopt enabling, strength-based Supporting People review of the Support Unit service due in Autumn 2018 approach to support. People review of Tenancy Support 2019 Co-ordinator Revise referral and assessment forms Unit. 4.4 Reduce Tenancy Support Unit April 2020 Deliver a responsive, flexible Tenancy Establish reasons why households are Support Unit supported over a year & consider tenancy support service to ensure waiting lists across all client groups. Co-ordinator ways to reduce this that people receive the right level Increase the on “support demand” of support at the right time. service 4.5 Strengthen and formalise the LAC June 2019 Reduce demand on homelessness Establish good working relationships with Local Area Co-ordinators services by providing alternative working relationships between Local Manager / Monitor no. of introductions to LAC options to support households at Area Co-ordinators and Housing Housing service risk of homelessness. Options/Tenancy Support Unit. Options Monitor no. of referrals to Housing Manager / Options/TSU TSU Manager 4.6 Raise awareness of provision in June 2019 Sufficient provision in place for VAWDASV Monitor level of need Co-ordinator Map provision men experiencing domestic abuse. place to support men who are / Housing Ensure information is disseminated experiencing or have experienced Options through a range of channels i.e. social domestic abuse. Manager media, website, information leaflet 4.7 Consult with BME stakeholders and Housing June 2019 Provide a more accessible Consult with BME Stakeholders Options homelessness service. Identify service improvements service users to improve ways Manager/ Research best practice services are provided to households Senior Policy with language barriers and cultural Officer differences.
Ref Action required Responsible officer By When Key activities Outcome 4.2 Improve access to mental health support services for homeless households. Supporting People Team / Operations Manager Community Housing June 2020 Carry out consultation with service users and providers to identify issues Work with Social Service’s Mental Health Commissioning Board and Health to improve access to services Reduction in the number of individuals whose tenancies fail or who are prevented from accessing supported accommodation due to lack of appropriate mental health support. 4.3 Implement findings from Supporting People review of Tenancy Support Unit. Tenancy Support Unit Co-ordinator September 2019 Supporting People review of the service due in Autumn 2018 Revise referral and assessment forms Adopt enabling, strength-based approach to support. 4.4 Reduce Tenancy Support Unit waiting lists across all client groups. Tenancy Support Unit Co-ordinator April 2020 Establish reasons why households are supported over a year & consider ways to reduce this Increase the “support on demand” service Deliver a responsive, flexible tenancy support service to ensure that people receive the right level of support at the right time. 4.5 Strengthen and formalise the working relationships between Local Area Co-ordinators and Housing Options/Tenancy Support Unit. LAC Manager / Housing Options Manager / TSU Manager June 2019 Establish good working relationships with Local Area Co-ordinators Monitor no. of introductions to LAC service Monitor no. of referrals to Housing Options/TSU Reduce demand on homelessness services by providing alternative options to support households at risk of homelessness. 4.6 Raise awareness of provision in place to support men who are experiencing or have experienced domestic abuse. VAWDASV Co-ordinator / Housing Options Manager June 2019 Monitor level of need Map provision Ensure information is disseminated through a range of channels i.e. social media, website, information leaflet Sufficient provision in place for men experiencing domestic abuse. 4.7 Consult with BME stakeholders and service users to improve ways services are provided to households with language barriers and cultural differences. Housing Options Manager/ Senior Policy Officer June 2019 Consult with BME Stakeholders Identify service improvements Research best practice Provide a more accessible homelessness service.
Homelessness_Strategy_Action_Plan_2018-2022_-_final_draft_for_consultation.docx