Organisation Outcomes Regional Delivery Digital Counselling Online Peer Communications Measurement Category Description DSS Partners Provider Support Provider Provider Provider Carer pathway A guiding framework and needs navigator identification capability. Carer strain An assessment tool to determine measurement the level of strain of carers. tool Benefit An outline of how the ICSS will management deliver benefits and how they will framework be managed and measured. Online A diagnostic online tool for counselling of counselling needs. diagnostic tool Online Online modules and content for coaching * self-guided coaching. resources Leaflets and newsletter to promote Promotional events and enable outreach material activities. National carer Design and implementation of a awareness communication strategy to raise campaign awareness of carers. Analytics & Tools to implement the benefit evaluation management framework and to surveys assess & monitor ICSS outcomes. *A Carer Coaching Design & Pilot Provider will be engaged to run a pilot coaching program and provide the coaching program syllabus, carer coaching training (for the pilot) and the online coaching resources required to deliver the coaching program. Policies & Procedures
Category Description Organisation DSS Regional Delivery Partners Digital Counselling Provider Online Peer Support Provider Communications Provider Outcomes Measurement Provider Carer pathway navigator A guiding framework and needs identification capability. Carer strain measurement tool An assessment tool to determine the level of strain of carers. Benefit management framework An outline of how the ICSS will deliver benefits and how they will be managed and measured. Online counselling diagnostic tool A diagnostic online tool for of counselling needs. Online coaching resources Online modules and content for self-guided coaching. * Promotional material Leaflets and newsletter to promote events and enable outreach activities. National carer awareness campaign Design and implementation of a communication strategy to raise awareness of carers. Analytics & evaluation surveys Tools to implement the benefit management framework and to assess & monitor ICSS outcomes. *A Carer Coaching Design & Pilot Provider will be engaged to run a pilot coaching program and provide the coaching program syllabus, carer coaching training (for the pilot) and the online coaching resources required to deliver the coaching program. Policies & Procedures
icss-service-blueprint-accessible-version.docx