17. Which user type has virtually unlimited power over the system? A. System owner B. Privileged user C. Executive user D. System administrator 18. Who is responsible for the determination of policies for a given system? A. System owner B. Privileged user C. Executive user D. System administrator 19. Which term refers to contractual agreements between entities that describe specified levels of service that the servicing entity agrees to guarantee for the customer? A. Business partnership agreement (BPA) B. Interconnection security agreement (ISA) C. Service level agreement (SLA) D. Memorandum of understanding (MOU) 20. Which term describes a legal agreement between partners establishing the terms,
17. Which user type has virtually unlimited power over the system? A. System owner B. Privileged user C. Executive user D. System administrator 18. Who is responsible for the determination of policies for a given system? A. System owner B. Privileged user C. Executive user D. System administrator 19. Which term refers to contractual agreements between entities that describe specified levels of service that the servicing entity agrees to guarantee for the customer? A. Business partnership agreement (BPA) B. Interconnection security agreement (ISA) C. Service level agreement (SLA) D. Memorandum of understanding (MOU) 20. Which term describes a legal agreement between partners establishing the terms,
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