13 Place an order Critical Low Low High 2 & 3 12 Generate Critical Low Low High 2 & 3 contract Version 2.0 11 Capture Important Medium Low Low 2 customer signature 15 Retrieve order Important High High High 2 status information 18 Access by Important High Medium High 2 step tutorials 5 Retrieve Important High High High 2 competitor service package quotes 8 Retrieve latest Important High High High 2 marketing information and offers 2 Mark leads as Important Medium Medium Medium 2 & 3 open 3 Claim open Important Medium Medium Medium 2 & 3 leads 17 Change target Important Low Low High 2 status (target - lead - opportunity) 16 Provide Important Medium Medium Medium 3 service delivery ETA 27 Access user’s Useful Low Low High 2 & 3 sales history
13 Place an order Critical Low Low High 2 & 3 12 Generate contract Critical Low Low High 2 & 3 Version 2.0 11 Capture customer signature Important Medium Low Low 2 15 Retrieve order status information Important High High High 2 18 Access by step tutorials Important High Medium High 2 5 Retrieve competitor service package quotes Important High High High 2 8 Retrieve latest marketing information and offers Important High High High 2 2 Mark leads as open Important Medium Medium Medium 2 & 3 3 Claim open leads Important Medium Medium Medium 2 & 3 17 Change target status (target - lead - opportunity) Important Low Low High 2 16 Provide service delivery ETA Important Medium Medium Medium 3 27 Access user’s sales history Useful Low Low High 2 & 3
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