Measurable Organization Value (MOV) ID Organizational Value Metric Measurement Time Verification Impact Interval to Max. Value 1 Customer Reduce errors made Reduce errors Quarterly 10 months Because by the sales team in captured errors while recording information by additional customer pre-sales 60% visits, information compare the duration of the sales process with the manual system and determine how many fewer visits are needed with the new system 2 Operational Reduce time and Improve Bi-monthly 10 months Compare effort in sales efficiency of the number process retrieving sign of targets sales support process by the reached out information and sales to by the calculating quotes personnel by sales team 40% with the
Measurable Organization Value (MOV) ID Organizational Impact Value Metric Measurement Interval Time to Max. Value Verification 1 Customer Reduce errors made by the sales team while recording customer pre-sales information Reduce errors in captured information by 60% Quarterly 10 months Because errors additional visits, compare the duration of the sales process with the manual system and determine how many fewer visits are needed with the new system 2 Operational Reduce time and effort in sales process retrieving sales support information and calculating quotes Improve efficiency of sign process by the sales personnel by 40% Bi-monthly 10 months Compare the number of targets reached out to by the sales team with the
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