This may be formalised in some organisations in Key Performance Indicators (KPIs). In this criterion the learner is required to explain how two or more relevant techniques are used to monitor individuals’ performance. 2.6 Report on team performance in Part of a team leader’s role is to keep records and provide the management line with organisational information required to maintain overall control of the business, and this will requirements include reporting on team performance. There will usually be requirements that the information is presented is, for example, valid, reliable, timely, fit-for-purpose, accessible, cost-effective and presented in an appropriate format that is understandable by the user. In this criterion the learner is required to provide evidence that he or she has reported correctly on team performance in line with organisational requirements. 3 Be able to deal with 3.1 Assess actual and and potential potential problems’ is taken here to mean the resolution of problems ‘Actual problems within a problems and relating their to working relationships with colleagues. team consequences To assess a problem is to examine all aspects of the problem in detail and make a judgement, based on the information available at the time, as to the consequences of that problem if it is not resolved.
This may be formalised in some organisations in Key Performance Indicators (KPIs). In this criterion the learner is required to explain how two or more relevant techniques are used to monitor individuals’ performance. 2.6 Report on team performance in line with organisational requirements Part of a team leader’s role is to keep records and provide the management information required to maintain overall control of the business, and this will include reporting on team performance. There will usually be requirements that the information is presented is, for example, valid, reliable, timely, fit-for-purpose, accessible, cost-effective and presented in an appropriate format that is understandable by the user. In this criterion the learner is required to provide evidence that he or she has reported correctly on team performance in line with organisational requirements. 3 Be able to deal with problems within a team 3.1 Assess actual and potential problems and their consequences ‘Actual and potential problems’ is taken here to mean the resolution of problems relating to working relationships with colleagues. To assess a problem is to examine all aspects of the problem in detail and make a judgement, based on the information available at the time, as to the consequences of that problem if it is not resolved.
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