services to improve 2015 Foundation awareness of Trust Reduced number of inappropriate Ambulance Service conveyance to ED WMAS ‘special notes’ (AACPs) so that they can be utilised to ensure access to crisis management plans as appropriate. 3020 Progression of April WMAS Improved patient records and improved All agencies updating their Green National fit for 2016 response to crisis care electronic records systems and purpose of WVT come together as part of an electronic patient Information Management and records 2gether NHS Technology Committee. Foundation Action progressing Trust 3021 Consider models April West Mercia Alternative care pathways in place that Planned scheme in place to put Green for the 2015 Police /HCCG offers support earlier to avoid AMHP in police control room. Pilot implementation of inappropriate conveyance to a Place of is place covering Worcestershire Street Triage. West Mercia Safety. with evaluation due by March 2016 Police / HCCG to inform possible roll-out to Agreement and Herefordshire. implementation of a scheme (subject 2015 to outcome of above action). Improved training and guidance for police officers Make available West Mercia Staff trained in the areas of MH Training programme delivered to Green 3022 local multi-agency 2015 Police awareness will provide an enhanced, all police staff / officers and training including informed and sensitive approach to process in place to train all new Police officers / people in mental health crisis. staff as they are employed. staff role specific –
services to improve awareness of Ambulance Service ‘special notes’ (AACPs) so that they can be utilised to ensure access to crisis management plans as appropriate. 2015 Foundation Trust WMAS Reduced number of inappropriate conveyance to ED 3020 Progression of National fit for purpose of electronic patient records April 2016 WMAS WVT 2gether NHS Foundation Trust Improved patient records and improved response to crisis care All agencies updating their electronic records systems and come together as part of an Information Management and Technology Committee. Action progressing Green 3021 Consider models for the implementation of Street Triage. Agreement and implementation of a scheme (subject to outcome of above action). April 2015 2015 West Mercia Police /HCCG West Mercia Police / HCCG Alternative care pathways in place that offers support earlier to avoid inappropriate conveyance to a Place of Safety. Planned scheme in place to put AMHP in police control room. Pilot is place covering Worcestershire with evaluation due by March 2016 to inform possible roll-out to Herefordshire. Green Improved training and guidance for police officers 3022 Make available local multi-agency training including Police officers / staff – role specific 2015 West Mercia Police Staff trained in the areas of MH awareness will provide an enhanced, informed and sensitive approach to people in mental health crisis. Training programme delivered to all police staff / officers and process in place to train all new staff as they are employed. Green
Herefordshire-Action-plan-October-2015.docx