Influencing, at the highest levels within the university, in to shape opinion and facilitate strategic outcomes. Represent the department by undertaking a high level of engagement with university staff and students so as to present Information Services as a trusted partner. For example by participation in committees, working groups, student union meetings, and other student or staff forums. Engagement with external partners, representative groups, suppliers, and other organisations to communicate and maintain awareness of new developments within the university, the higher education sector and IT. Undertake regular networking with peers at other organisations to share information, ideas, problems and solutions; be an active participant in relevant sector professional bodies such as UCISA and Jisc. Regularly elicit and communicate feedback from service customers in order to demonstrate service excellence as well as identifying areas for improvement. Special projects, services, or other duties as agreed with the Director of Information Services. Take responsibility for the overall delivery of specific projects agreed with the Director of Information Services ensuring that they meet planned outcomes. Any other duties commensurate with the level and grade of the post as agreed with the Director of Information Services. The criteria below indicate the qualities that are needed to do Selection criteria: the job well. Candidates for the post will be selected according to the extent to which they satisfy them. Evidence of potential will also be considered. Most of the criteria must normally be met in order to qualify for selection. Essential: with a qualification in information technology or a related subject. Extensive experience of successful management at a senior level in IT, preferably in a university environment. Professional qualifications in service and project management such as ITIL v3 and PRINCE 2. Core skills and Experience: Experience of IT leadership including substantial achievement in a management role within a relevant private or public sector organisation. Significant and successful experience in leading, managing, and developing a service function in a large
Influencing, at the highest levels within the university, in to shape opinion and facilitate strategic outcomes. Represent the department by undertaking a high level of engagement with university staff and students so as to present Information Services as a trusted partner. For example by participation in committees, working groups, student union meetings, and other student or staff forums. Engagement with external partners, representative groups, suppliers, and other organisations to communicate and maintain awareness of new developments within the university, the higher education sector and IT. Undertake regular networking with peers at other organisations to share information, ideas, problems and solutions; be an active participant in relevant sector professional bodies such as UCISA and Jisc. Regularly elicit and communicate feedback from service customers in order to demonstrate service excellence as well as identifying areas for improvement. Special projects, services, or other duties as agreed with the Director of Information Services. Take responsibility for the overall delivery of specific projects agreed with the Director of Information Services ensuring that they meet planned outcomes. Any other duties commensurate with the level and grade of the post as agreed with the Director of Information Services. Selection criteria: The criteria below indicate the qualities that are needed to do the job well. Candidates for the post will be selected according to the extent to which they satisfy them. Evidence of potential will also be considered. Most of the criteria must normally be met in order to qualify for selection. Essential: with a qualification in information technology or a related subject. Extensive experience of successful management at a senior level in IT, preferably in a university environment. Professional qualifications in service and project management such as ITIL v3 and PRINCE 2. Core skills and Experience: Experience of IT leadership including substantial achievement in a management role within a relevant private or public sector organisation. Significant and successful experience in leading, managing, and developing a service function in a large
IS5019%20Assistant%20Director%20of%20Information%20Services%20JD.docx