Oxford OBC 9 Urgent There is a risk of A number of breaches are over the Schedule 4 referrals delayed access to Christmas period – patients cancelled and consecutive services for the team had no capacity to re-book within days for patients needing timescale (a number of patients cancelled, assessment. urgent attention. or DNA 2/3 appointments during this time). There were capacity issues within the teams 95% 85% Potential contract - City increased its staffing in an attempt to performance complete assessments within timeframe. notice. The North AMHT is due to move to the Full FACT model from Monday 20/2/17 which should improve capacity for completing assessments, as it has in the South Chiltern Local EIP 2 week Concern around Single Oversight Framework measure Schedule 4 27 treatment the financial Refers to two new patients not assessed referral implications within 2 weeks. Query re one of the breaches was valid as one was admitted to an inpatient 50% 0% ward and therefore treated by a different team. Work required to raise profile of the targets with the team and the quality reasons. Service manager will be scrutinising referrals Chiltern Urgent Risk of delayed SMs and HoS working with clinical teams to Schedule 4 referrals 7 access to services understand the underlying issues. consecutive for patients Some concern that urgent referrals are being days for needing urgent made inappropriately from primary care, 95% 61% assessment. attention. which make numbers look worse than they Potential contract should. notice Improvement within 2 months due to complexity of issues 2017 data). G/A Areas of positive performance/improvement
Oxford OBC Schedule 4 9 Urgent referrals consecutive days for assessment. 95% 85% There is a risk of delayed access to services for patients needing urgent attention. Potential contract performance notice. A number of breaches are over the Christmas period – patients cancelled and the team had no capacity to re-book within timescale (a number of patients cancelled, or DNA 2/3 appointments during this time). There were capacity issues within the teams - City increased its staffing in an attempt to complete assessments within timeframe. The North AMHT is due to move to the Full FACT model from Monday 20/2/17 which should improve capacity for completing assessments, as it has in the South Chiltern Schedule 4 Local 27 EIP 2 week treatment referral 50% 0% Concern around the financial implications Single Oversight Framework measure Refers to two new patients not assessed within 2 weeks. Query re one of the breaches was valid as one was admitted to an inpatient ward and therefore treated by a different team. Work required to raise profile of the targets with the team and the quality reasons. Service manager will be scrutinising referrals Chiltern Schedule 4 Urgent referrals 7 consecutive days for assessment. 95% 61% Risk of delayed access to services for patients needing urgent attention. Potential contract notice SMs and HoS working with clinical teams to understand the underlying issues. Some concern that urgent referrals are being made inappropriately from primary care, which make numbers look worse than they should. Improvement within 2 months due to complexity of issues 2017 data). G/A Areas of positive performance/improvement
14ii_BOD_COO-Report-supporting-data-Month-10-v2-1.docx