How do we compare? For the first time the Authority entered in the Best Companies Employee Our planning service has had limited Survey with an overall score of 613 to improvement over the year with speed set a benchmark for next year. of determination virtually unchanged at 65% against a target of 70%, Employee sickness levels last year positioning us at 17th out of 25 Welsh was 6.5 days lost compared to a planning authorities at about the same public sector average of 8.1 and 5.9 in level as the Brecon and Snowdonia the private sector.(Figure from CBI NPAs. survey 2010). The number of complaints has reduced to 14 from 16 the previous year. Measures & Indicators Measure Actual Target Actual Target Benchmark/Comments 2010/11 2011/12 2011/12 2012/13 The percentage of undisputed 97% 98% 98.43% 99% SNPA 98.6% – invoices which were paid in BBNPA 96.9 – 30 days Value of efficiency savings £150 £180 £100 £000s The number of working days/ 4.8 7 6.5 6 SNPA 14 shifts per full time equivalent BBNPA 9.1 (FTE) local authority employee Public sector average 8.1 lost due to sickness absence. Private sector 5.9 Number of planning 532 500 SNPA 296 applications registered BBNPA 311 The percentage of planning 80% 85% 87% 90% SNPA 84% applications determined BBNPA 84% during the year that were approved. % planning appeals 65% 75% 64% 75% 14 out of 22 supporting the NPA decision BBNPA 85% SNPA 73% Member attendance at main 81% 75% 80% 75% committees Member attendance at 66% 61% 66% 70% training events SNPA 73% Best Companies Score 613 640
How do we compare? Our planning service has had limited improvement over the year with speed of determination virtually unchanged at 65% against a target of 70%, positioning us at 17th out of 25 Welsh planning authorities at about the same level as the Brecon and Snowdonia NPAs. The number of complaints has reduced to 14 from 16 the previous year. For the first time the Authority entered in the Best Companies Employee Survey with an overall score of 613 to set a benchmark for next year. Employee sickness levels last year was 6.5 days lost compared to a public sector average of 8.1 and 5.9 in the private sector.(Figure from CBI survey 2010). Measures & Indicators Measure Actual 2010/11 Target 2011/12 Actual 2011/12 Target 2012/13 Benchmark/Comments The percentage of undisputed invoices which were paid in 30 days 97% 98% 98.43% 99% SNPA – 98.6% BBNPA – 96.9 Value of efficiency savings £000s £150 £180 £100 The number of working days/ shifts per full time equivalent (FTE) local authority employee lost due to sickness absence. 4.8 7 6.5 6 SNPA 14 BBNPA 9.1 Public sector average 8.1 Private sector 5.9 Number of planning applications registered 532 500 SNPA 296 BBNPA 311 The percentage of planning applications determined during the year that were approved. 80% 85% 87% 90% SNPA 84% BBNPA 84% % planning appeals supporting the NPA decision 65% 75% 64% 75% 14 out of 22 BBNPA 85% SNPA 73% Member attendance at main committees 81% 75% 80% 75% Member attendance at training events 66% 61% 66% 70% SNPA 73% Best Companies Score 613 640
IMPROVEMENT%20PLAN%20Part%201%202012%20(Final).docx