MEL Arc Energy Centre Service Desk Customer Solution Centre M&FS Billing IS Credit Commercial ICT Responsibilities Engage with the NSP Programme team to: Provide expertise to support project activities Participate in test and training activities External Service Provider & Business Partners Title Role External Service Providers & Business Any business providing services or products to Meridian or Arc that will be Partners affected by the NSP Programme. It includes, but is not limited to: Datacol AMS HP Delta Metrix Gentrack Vircom WEL Responsibilities Provide the services described and agreed through contractual arrangements Engage with Meridian Energy and/or Arc Innovations to deliver the service outcomes described on the NSP Interface Design document Develop suitable technology solutions to implement the service described on the NSP Interface Design document Engage with Meridian Energy and/or Arc Innovations to execute Partnership Testing of the technical solution Risks The following project risks associated with this stage have been logged in both the Risk Register and the HUB. # Description of risk Category Risk Mitigation Owner Status level 1 The delivery of the interface between the MDMS and Product Minor Untreated Todd Open the Registry, for meter data update, is part of MEP Ward project and may impact NSP WS3 2 The availability of Scrum Team resources due to Resources Minor Untreated David Open conflict with other projects may impact the timely Terry delivery of WS3
MEL Energy Centre Customer Solution Centre Billing Credit Commercial ICT Arc Service Desk M&FS IS Responsibilities Engage with the NSP Programme team to: Provide expertise to support project activities Participate in test and training activities External Service Provider & Business Partners Title Role External Service Providers & Business Partners Any business providing services or products to Meridian or Arc that will be affected by the NSP Programme. It includes, but is not limited to: Datacol Delta Vircom AMS Metrix WEL HP Gentrack Responsibilities Provide the services described and agreed through contractual arrangements Engage with Meridian Energy and/or Arc Innovations to deliver the service outcomes described on the NSP Interface Design document Develop suitable technology solutions to implement the service described on the NSP Interface Design document Engage with Meridian Energy and/or Arc Innovations to execute Partnership Testing of the technical solution Risks The following project risks associated with this stage have been logged in both the Risk Register and the HUB. # Description of risk Category Risk level Mitigation Owner Status 1 The delivery of the interface between the MDMS and the Registry, for meter data update, is part of MEP project and may impact NSP WS3 Product Minor Untreated Todd Ward Open 2 The availability of Scrum Team resources due to conflict with other projects may impact the timely delivery of WS3 Resources Minor Untreated David Terry Open
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