Ref Action required Responsible By When Key activities Outcome officer 5.4 Develop a multi-agency approach to June 2019 Robust safety protocol in place for Operations Agreement on approach from relevant Manager partners rough sleepers. serious incidents involving rough Community Lessons learnt and service sleepers and other vulnerable Housing improvements identified across all groups. agencies/organisations 5.5 Carry out an annual review of the Housing September Robust cold weather plan in place Annual review completed Options that offers appropriate protection Relevant improvements identified and Cold Weather Plan. 2019 Manager implemented for rough sleepers, and proactively (annually) helps them to access more suitable housing and support. 5.6 Develop information leaflet for Operations October Increase awareness of assistance Consult with partners Manager available to rough sleepers. Produce leaflet general public and local authority 2019 Community Promote and disseminate information Councillors on support available to Housing assist rough sleepers. Develop a monitoring system to December 5.7 Housing Better information on the needs of Implementation of (Welsh Options Homelessness rough sleepers available to identify record the support needs and 2019 Government’s) Street Manager / Information Network (SHIN) effective interventions. housing history of rough sleepers in Casework Council rep. on national development order to accurately inform future Team Leader group. service provision. 5.8 Work with HHAVGAP (Health of December Improve health outcomes for rough Senior On-going homelessness/housing Caseworker representation on HHAVGAP Group sleepers and other vulnerable Homelessness and Vulnerable 2019 Support implementation of action plan groups. Groups Action Plan) to ensure recommendations implementation of Welsh Health Standards for Government’s Homeless and Vulnerable Groups. 5.9 Review with Social Services/ABMU December Increased access to health Operations Consultation with service users and Manager providers the need for rough sleepers and 2020 services Community Hold discussions with health and vulnerable households to have Housing social services better access to health including mental health services.
Ref Action required Responsible officer By When Key activities Outcome 5.4 Develop a multi-agency approach to serious incidents involving rough sleepers and other vulnerable groups. Operations Manager Community Housing June 2019 Agreement on approach from relevant partners Lessons learnt and service improvements identified across all agencies/organisations Robust safety protocol in place for rough sleepers. 5.5 Carry out an annual review of the Cold Weather Plan. Housing Options Manager September 2019 (annually) Annual review completed Relevant improvements identified and implemented Robust cold weather plan in place that offers appropriate protection for rough sleepers, and proactively helps them to access more suitable housing and support. 5.6 Develop information leaflet for general public and local authority Councillors on support available to assist rough sleepers. Operations Manager Community Housing October 2019 Consult with partners Produce leaflet Promote and disseminate information Increase awareness of assistance available to rough sleepers. 5.7 Develop a monitoring system to record the support needs and housing history of rough sleepers in order to accurately inform future service provision. Housing Options Manager / Casework Team Leader December 2019 Implementation of (Welsh Government’s) Street Homelessness Information Network (SHIN) Council rep. on national development group. Better information on the needs of rough sleepers available to identify effective interventions. 5.8 Work with HHAVGAP (Health of Homelessness and Vulnerable Groups Action Plan) to ensure implementation of Welsh Government’s Health Standards for Homeless and Vulnerable Groups. Senior Caseworker December 2019 On-going homelessness/housing representation on HHAVGAP Group Support implementation of action plan recommendations Improve health outcomes for rough sleepers and other vulnerable groups. 5.9 Review with Social Services/ABMU the need for rough sleepers and vulnerable households to have better access to health including mental health services. Operations Manager Community Housing December 2020 Consultation with service users and providers Hold discussions with health and social services Increased access to health services
Homelessness_Strategy_Action_Plan_2018-2022_-_final_draft_for_consultation.docx