Service Design CASE MANAGEMENT As ECHO continues to lead implementation of the Austin/Travis County plan to end homelessness, ECHO desires projects be innovative and flexible in their service delivery to meet the changing needs of all clients who access the homeless service system. This section prioritizes the innovative and flexible delivery of services to clients, focusing on housing first and harm reduction principles. 1. What is your client to case manager ratio for this project? If consolidated, please list out for each formerly individual project, if different. Describe why this is ___:_______ your target ratio (limit 1000 characters). 2. Please describe the qualifications, key functions, and supervision of case managers. (Limit: 1000 characters) 3. How often do case managers meet with clients? Weekly Every other week Monthly Every other month As needed or requested 4. Does the project prioritize tenant selection based on coordinated assessment? Yes No 5. Does the project accept clients who are diagnosed with or show symptoms of a mental illness? If no, explain. (Limit: 750 characters) Yes No 6. Does the project accept clients regardless of rental history or past evictions? If no, explain. (Limit: 750 characters) Yes No 7. What percentage of the client’s income is charged for rent? __________%
Service Design CASE MANAGEMENT As ECHO continues to lead implementation of the Austin/Travis County plan to end homelessness, ECHO desires projects be innovative and flexible in their service delivery to meet the changing needs of all clients who access the homeless service system. This section prioritizes the innovative and flexible delivery of services to clients, focusing on housing first and harm reduction principles. 1. What is your client to case manager ratio for this project? If consolidated, please list out for each formerly individual project, if different. Describe why this is your target ratio (limit 1000 characters). ___:_______ 2. Please describe the qualifications, key functions, and supervision of case managers. (Limit: 1000 characters) 3. How often do case managers meet with clients? Weekly Every other week Monthly Every other month As needed or requested 4. Does the project prioritize tenant selection based on coordinated assessment? Yes No 5. Does the project accept clients who are diagnosed with or show symptoms of a mental illness? If no, explain. (Limit: 750 characters) Yes No 6. Does the project accept clients regardless of rental history or past evictions? If no, explain. (Limit: 750 characters) Yes No 7. What percentage of the client’s income is charged for rent? __________%
PH-2016-Project-Component.docx