May organise internal and external activities/events e.g. collating and presenting relevant information/documentation as requested, booking venues and speakers, co-ordinating diaries and ensuring activities/events are run efficiently Plan and prioritise a support team’s short and medium term work activities in response to a manager’s general instructions Problem solving Able to identify and problems by Application and initiative applying judgement and initiative to form, tackle some situations in new ways and interview and by developing improved work methods written test Good initiative to resolve issues for and to support customers Able to address problems in pressurised, time restricted environments Good sense of when to escalate issues with suggested solutions Operate as an individual, organising and planning own work activities and/or of a line manager, to contribute to the achievement of departmental/school/work unit objectives and maintain and improve efficiency May be recognised as the main of contact for a particular specialised process, system or procedure or for a senior member of staff at the University Management and Able to solicit ideas and opinions to Successful supervisory experience of Application teamwork help form specific work plans temporary staff/interns for example form, interview and Able to positively influence the way a Proactive in developing relationships written test team works together with colleagues in other areas Current experience of working in a Able to ensure staff are clear about team changing work priorities and service expectations Able to positively influence the way a team works together Ability to effectively allocate to, and check work of staff, coaching/ training Experience of co-ordinating activities and motivating staff as required for manager during periods of leave Communicating Able to elicit information to identify Able to make creative suggestions Application and influencing specific customer needs about ways of communicating with form, alumni interview and Good oral and written communication written test Ability to proof read skills, including an excellent telephone manner demonstrating professionalism Able to negotiate internally and and competency externally on behalf of the University Good level of accuracy and attention to Confident communicating detail instructions and/or presenting to small groups of people at different Able to offer proactive advice and levels (senior through to junior) guidance Experience of writing letters, Organise and resolve most invitations and newsletter copy issues/queries independently, providing advice on specialised but established procedures and related matters to staff at all levels and to customers, recommending alternative
May organise internal and external activities/events e.g. collating and presenting relevant information/documentation as requested, booking venues and speakers, co-ordinating diaries and ensuring activities/events are run efficiently Plan and prioritise a support team’s short and medium term work activities in response to a manager’s general instructions Problem solving and initiative Able to identify and problems by applying judgement and initiative to tackle some situations in new ways and by developing improved work methods Good initiative to resolve issues for and to support customers Able to address problems in pressurised, time restricted environments Good sense of when to escalate issues with suggested solutions Operate as an individual, organising and planning own work activities and/or of a line manager, to contribute to the achievement of departmental/school/work unit objectives and maintain and improve efficiency May be recognised as the main of contact for a particular specialised process, system or procedure or for a senior member of staff at the University Application form, interview and written test Management and teamwork Able to solicit ideas and opinions to help form specific work plans Able to positively influence the way a team works together Able to ensure staff are clear about changing work priorities and service expectations Ability to effectively allocate to, and check work of staff, coaching/ training and motivating staff as required Successful supervisory experience of temporary staff/interns for example Proactive in developing relationships with colleagues in other areas Current experience of working in a team Able to positively influence the way a team works together Experience of co-ordinating activities for manager during periods of leave Application form, interview and written test Communicating and influencing Able to elicit information to identify specific customer needs Good oral and written communication skills, including an excellent telephone manner demonstrating professionalism and competency Good level of accuracy and attention to detail Able to offer proactive advice and guidance Organise and resolve most issues/queries independently, providing advice on specialised but established procedures and related matters to staff at all levels and to customers, recommending alternative Able to make creative suggestions about ways of communicating with alumni Ability to proof read Able to negotiate internally and externally on behalf of the University Confident communicating instructions and/or presenting to small groups of people at different levels (senior through to junior) Experience of writing letters, invitations and newsletter copy Application form, interview and written test
JD%20Events%20Officer%20Fixed%20Term%20November%202017%20(1).docx