Proportion of clients Contribution 45% Monthly claim May result in who are towards reduction forms service audit successfully in smoking levels supported to quit in Borough smoking after 4 weeks Proportion of 4 week As above 90% Monthly claim Council reserves quitters whose quit forms the right to status is CO withhold validated additional payment for self reported quits Proportion of clients Maximise the No more than Monthly claim May result in lost to follow up number of people 10% forms service audit supported to quit APPENDIX D` SERVICE USER SURVEY Performance Indicator Indicator Threshold Method of Consequence Measurement of Breach Service user satisfaction 100% of clients are 70% survey asked to complete Six monthly the feedback form/ reporting 70% completion rate APPENDIX E CHARGES The service will be reimbursed at the following rates: Intermediate service A fee will be paid for each client seen following receipt of completed claim forms as follows:
Proportion of clients who are successfully supported to quit smoking after 4 weeks Contribution towards reduction in smoking levels in Borough 45% Monthly claim forms May result in service audit Proportion of 4 week quitters whose quit status is CO validated As above 90% Monthly claim forms Council reserves the right to withhold additional payment for self reported quits Proportion of clients lost to follow up Maximise the number of people supported to quit No more than 10% Monthly claim forms May result in service audit APPENDIX D` SERVICE USER SURVEY Performance Indicator Indicator Threshold Method of Measurement Consequence of Breach Service user satisfaction survey 100% of clients are asked to complete the feedback form/ 70% completion rate 70% Six monthly reporting APPENDIX E CHARGES The service will be reimbursed at the following rates: Intermediate service A fee will be paid for each client seen following receipt of completed claim forms as follows:
Pharmacy-Public-Health-service-contract-3-Intermediate-Stop-Smoking-service-final.docx