34. Page 9: Same section mentions the quality level desired. Is No manufacturer or model has been specified. there a manufacturer and/or model that has been specified? Is this program a NEW program? Or, is this an extension to The specifications and requirements are drawn around particular what may have already been in place with another equipment for the purpose of establishing the quality level desired. vendor/dealer/manufacturer over the past 12 months? Bidders are required to offer their proposed Office Examiner (states that the contract is for 1 year and is Workstation units according to the specifications defined below. The does this program already exist? diagrams of Office Examiner Workstations (cubicles/desks) illustrated below provide details on the types of stand-up cubicles required and the dimensions necessary to accommodate all equipment that will be used at each workstation. This is a new program for the NC Division of Motor Vehicles (DMV). 35. Will there a floor plans available for each of the existing or Floor plans will be available to the awarded vendor. proposed location? If so, we respectfully request that All DMV offices are single floor buildings. individual plans be available in dwg format. Location of No drive-up docks are available. The Agency does not see a need for cubicles may impact what is required. Will these projects all a lift truck. be on the first floor of a building? If not, will there be elevator access during normal business hours? Or, will there be a need for any stair carry? Will there by a drive-up dock available at each and every site. Or, does consideration need to be taken for a lift truck? ALL could/would impact the COST of installation services 36. Page 7: Guaranteed delivery schedule. WHEN does the clock This is based on the duration required for the awarded vendor to start to tick for a 30 day installation start/completion? build the equipment. The Agency is on an aggressive schedule to Optimize the first 25 DMV offices. Implementation schedule is currently set for 1 office per week. 37. Page 8: DELIVERY/INSTALLATION: Will installation take place Installation at each office will take place during normal business during normal business hours, ie: 8-5, or after-hours? Will we hours (8:00am 5:00pm). Access will be provided in the morning by – have access to building to START in the morning, and DMV staff. The Agency expects same day completion. complete that same day?
34. Page 9: Same section mentions the quality level desired. Is there a manufacturer and/or model that has been specified? Is this program a NEW program? Or, is this an extension to what may have already been in place with another vendor/dealer/manufacturer over the past 12 months? (states that the contract is for 1 year and is does this program already exist? No manufacturer or model has been specified. The specifications and requirements are drawn around particular equipment for the purpose of establishing the quality level desired. Bidders are required to offer their proposed Office Examiner Workstation units according to the specifications defined below. The diagrams of Office Examiner Workstations (cubicles/desks) illustrated below provide details on the types of stand-up cubicles required and the dimensions necessary to accommodate all equipment that will be used at each workstation. This is a new program for the NC Division of Motor Vehicles (DMV). 35. Will there a floor plans available for each of the existing or proposed location? If so, we respectfully request that individual plans be available in dwg format. Location of cubicles may impact what is required. Will these projects all be on the first floor of a building? If not, will there be elevator access during normal business hours? Or, will there be a need for any stair carry? Will there by a drive-up dock available at each and every site. Or, does consideration need to be taken for a lift truck? ALL could/would impact the COST of installation services Floor plans will be available to the awarded vendor. All DMV offices are single floor buildings. No drive-up docks are available. The Agency does not see a need for a lift truck. 36. Page 7: Guaranteed delivery schedule. WHEN does the clock start to tick for a 30 day installation start/completion? This is based on the duration required for the awarded vendor to build the equipment. The Agency is on an aggressive schedule to Optimize the first 25 DMV offices. Implementation schedule is currently set for 1 office per week. 37. Page 8: DELIVERY/INSTALLATION: Will installation take place during normal business hours, ie: 8-5, or after-hours? Will we have access to building to START in the morning, and complete that same day? Installation at each office will take place during normal business hours (8:00am – 5:00pm). Access will be provided in the morning by DMV staff. The Agency expects same day completion.
IFB201500093_VendorQuestions_DOTResponses.docx