1/31/2015 Customer service, invoicing, and reporting core Eric Thiegs, SVP services 2/20/2015 General edits to document Eric Thiegs, SVP 5/6/2014 Updated links to sample documents Eric Thiegs, SVP 5/7/2015 Addressing on mail pieces tips William Homer, VPO 9/2/2015 New full window envelope Eric Thiegs, SVP 9/24/2015 Clarification on USPS envelope layout Eric Thiegs, SVP 1/16/2018 General Review & Minor Edits William VPO 9/05/2018 Updated Shipping SKU’s (CAN/USA), Marketing, William Homer, VPO TOC updates. 10/31/2018 Updated messaging under Shipping Section William Homer, VPO Overview This document contains details on the physical and technical requirements for National Gift Card Corp.’s (NGC) individual fulfillment process. Any changes to this document will be reviewed with the customer to ensure compatibility to required systems and processes. Please use the checklist as your roadmap for the fulfillment integration steps we’ll be taking together before the first live order file is submitted to us… 1. Number of cards per carrier defined, along with total number of carriers that will be created Card brands and denominations selected Signed agreement Client launch meetings/calls scheduled with each of the departments 2. Accounting Set-up fees paid Financial relationship: Prefund vs. Pay-per-invoice Reporting needs: Basic or Premium 3. Marketing Carrier template(s) created? (Physical gift card fulfillment) Email templates created? (Digital gift card fulfillment through API) Merchant approval(s) secured EPS logo(s) sent
1/31/2015 Customer service, invoicing, and reporting core services Eric Thiegs, SVP 2/20/2015 General edits to document Eric Thiegs, SVP 5/6/2014 Updated links to sample documents Eric Thiegs, SVP 5/7/2015 Addressing on mail pieces tips William Homer, VPO 9/2/2015 New full window envelope Eric Thiegs, SVP 9/24/2015 Clarification on USPS envelope layout Eric Thiegs, SVP 1/16/2018 General Review & Minor Edits William VPO 9/05/2018 Updated Shipping SKU’s (CAN/USA), Marketing, TOC updates. William Homer, VPO 10/31/2018 Updated messaging under Shipping Section William Homer, VPO Overview This document contains details on the physical and technical requirements for National Gift Card Corp.’s (NGC) individual fulfillment process. Any changes to this document will be reviewed with the customer to ensure compatibility to required systems and processes. Please use the checklist as your roadmap for the fulfillment integration steps we’ll be taking together before the first live order file is submitted to us… 1. Number of cards per carrier defined, along with total number of carriers that will be created Card brands and denominations selected Signed agreement Client launch meetings/calls scheduled with each of the departments 2. Accounting Set-up fees paid Financial relationship: Prefund vs. Pay-per-invoice Reporting needs: Basic or Premium 3. Marketing Carrier template(s) created? (Physical gift card fulfillment) Email templates created? (Digital gift card fulfillment through API) Merchant approval(s) secured EPS logo(s) sent
IF%20Technical%20Document.docx