with dependants and sexual orientation. This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list. The role holder must have a flexible attitude to work and carry out any other duty, from time to time, requested by the Head of ICT or any other member of the Senior Management Team. Signed by Postholder: _______________________________ Date: __________ Signed by Manager: ________________________________ Date: __________ Core Values These are our guiding principles and describe the behaviours that lead to achieving great performance in the organisation. We will show Commitment by: Putting our hearts and minds into what we do. Taking pride in delivering excellent customer service that strives to exceed customer expectations. Looking for new ways to do things that will improve services to our tenants. We will show Excellence by: Putting our tenants at the heart of everything we do. Being attentive to customers needs by being polite, courteous and upbeat. Going the extra mile. Being an ambassador for Clanmil Housing by promoting the vision and our objectives in a positive and inspirational way. Actively participating as a team member working collaboratively with colleagues to achieve mutual goals. We will show Respect by: Acting with authenticity. Fixing our mistakes Promoting a ‘can do’ attitude. Building mutual trust and understanding by being open, honest and respectful to others. Actively listening to and understanding our customers' needs and expectations. Ensuring our interactions with others internally and externally are positive and constructive. We will always be aware of our Community by: Demonstrating a sense of responsibility for contributing to vibrant and resilient communities. Understanding our role in making a difference to people’s lives. We will display Simplicity by: Listening to our customers and responding to their needs.
with dependants and sexual orientation. This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list. The role holder must have a flexible attitude to work and carry out any other duty, from time to time, requested by the Head of ICT or any other member of the Senior Management Team. Signed by Postholder: _______________________________ Date: __________ Signed by Manager: ________________________________ Date: __________ Core Values These are our guiding principles and describe the behaviours that lead to achieving great performance in the organisation. We will show Commitment by: Putting our hearts and minds into what we do. Taking pride in delivering excellent customer service that strives to exceed customer expectations. Looking for new ways to do things that will improve services to our tenants. We will show Excellence by: Putting our tenants at the heart of everything we do. Being attentive to customers needs by being polite, courteous and upbeat. Going the extra mile. Being an ambassador for Clanmil Housing by promoting the vision and our objectives in a positive and inspirational way. Actively participating as a team member working collaboratively with colleagues to achieve mutual goals. We will show Respect by: Acting with authenticity. Fixing our mistakes Promoting a ‘can do’ attitude. Building mutual trust and understanding by being open, honest and respectful to others. Actively listening to and understanding our customers' needs and expectations. Ensuring our interactions with others internally and externally are positive and constructive. We will always be aware of our Community by: Demonstrating a sense of responsibility for contributing to vibrant and resilient communities. Understanding our role in making a difference to people’s lives. We will display Simplicity by: Listening to our customers and responding to their needs.
ICT-Support-Engineer-2nd-Line-Jan-2018.docx