Complaints will be put into writing and will note the dates and places where the service was unacceptable and did not meet the terms of conditions of this agreement. A copy will be immediately forwarded to the Contractor for his/her response. Responses to a complaint about meeting contract specification must include a plan to correct and make sure the problem does not reoccur. Specifications - The Contractor shall furnish all tools, materials, equipment, apparatus, labor, workmanship, transportation, and services necessary to perform and complete the work at the City facility as per the of Work”. “Scope
Complaints will be put into writing and will note the dates and places where the service was unacceptable and did not meet the terms of conditions of this agreement. A copy will be immediately forwarded to the Contractor for his/her response. Responses to a complaint about meeting contract specification must include a plan to correct and make sure the problem does not reoccur. Specifications - The Contractor shall furnish all tools, materials, equipment, apparatus, labor, workmanship, transportation, and services necessary to perform and complete the work at the City facility as per the “Scope of Work”.
janitorial_rfp.docx