CPPNB as long as they meet all requirements specified under items 1.2, 1.18 and 1.19. 4. a. yes b. no 5. A relational database management system Document/Section/Page Annex II and III- Technical Specifications CPPNB - Final (2) cj Reference Topic in Document Software for system monitoring and management Passage in Document Lot 1 Item 1.16 1. Would the workstation and notebooks be monitored as well? Tenderer’s Question a. If so, what type of monitoring information is needed? 2. With regard to Lot 1.16, will monitoring be required for the DR site as well? 3. Is the Disaster Recovery site to be monitored using the Software for system monitoring and management specified in Lot 1? 1. No Answer 2. Yes 3. Yes Document/Section/Page Annex II and III- Technical Specifications CPPNB - Final (2) cj Reference Topic in Document Disaster recovery Passage in Document Lot 1, page 3 1. What RPO and RTO is expected for the Disaster Recovery sites? Tenderer’s Question 2. What is the bandwidth of the link to be used for real time synchronization between DR sites? 1. 12 hours both Answer 2. More than 5 MB DIA Document/Section/Page Annex II and III- Technical Specifications CPPNB - Final (2) cj Reference Topic in Document Warranty, software support, response/repair time Passage in Document Lot 1, page 4 and 5 Warranty for each item 1. Which of the two Response/Repair times is the more accurate: Tenderer’s Question “maximum response time of 1 business day and maximum time for repair of 3 business days or the table given on page 5 of “Technical Specifications + Technical Offer”? 2. Annex II & III, Page 4. On-site warranty for hardware and software. There is generally no warranty on software. Please clarify your position. 1. Maximum response time of 1 business day and maximum time for repair Answer of 3 business days applies to all items, except for the CPPNB - Item 1.19 where, in addition, in case of Catastrophic failure whereby the CPPNB is unable to support business processes, maximum response time of 2 hours
CPPNB as long as they meet all requirements specified under items 1.2, 1.18 and 1.19. 4. a. yes b. no 5. A relational database management system Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Software for system monitoring and management Passage in Document Lot 1 Item 1.16 Tenderer’s Question 1. Would the workstation and notebooks be monitored as well? a. If so, what type of monitoring information is needed? 2. With regard to Lot 1.16, will monitoring be required for the DR site as well? 3. Is the Disaster Recovery site to be monitored using the Software for system monitoring and management specified in Lot 1? Answer 1. No 2. Yes 3. Yes Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Disaster recovery Passage in Document Lot 1, page 3 Tenderer’s Question 1. What RPO and RTO is expected for the Disaster Recovery sites? 2. What is the bandwidth of the link to be used for real time synchronization between DR sites? Answer 1. 12 hours both 2. More than 5 MB DIA Document/Section/Page Reference Annex II and III- Technical Specifications CPPNB - Final (2) cj Topic in Document Warranty, software support, response/repair time Passage in Document Lot 1, page 4 and 5 Warranty for each item Tenderer’s Question 1. Which of the two Response/Repair times is the more accurate: “maximum response time of 1 business day and maximum time for repair of 3 business days or the table given on page 5 of “Technical Specifications + Technical Offer”? 2. Annex II & III, Page 4. On-site warranty for hardware and software. There is generally no warranty on software. Please clarify your position. Answer 1. Maximum response time of 1 business day and maximum time for repair of 3 business days applies to all items, except for the CPPNB - Item 1.19 where, in addition, in case of Catastrophic failure whereby the CPPNB is unable to support business processes, maximum response time of 2 hours
14172-clarifications.docx