equality and diversity. Workload Ability to prioritise Examples Understanding and management planning to support delivery Team working Ability to identify Examples and Identify teams and opportunities and to understanding personal role in each work as a team player, Partnership working Work effectively with experience Built effective all stakeholders and working relationships partners ICT skills Ability to use Demonstrable Competent use of software for word experience relevant software processing and and information emailing management Undertake holistic Ability to seek out Understanding To be competent in assessments and collate personal holistic assessments details and manage the outcomes in line with I and A standards Support for clubs and Ability to support Examples Appropriate skill set groups sustainability through volunteers Client and customer Deal with people in a Demonstrable Deal with enquiries, care skills personable manner signpost, progress compliments, complaints and comments, make and keep appointments Communication skills Communicate well Demonstrable To be competent in using a variety of being able to means, sharing communicate appropriate effectively with key knowledge and skills stakeholders, provide timely and relevant information on all aspects of Age UK WC work Presentation skills Ability to present to Examples of Presentation , media individuals and undertaking and PR training groups concepts of promotional activities ABCD, Age UK WC involving and partners presentations activities Collection of data Ensure data is Demonstrable Use charity log and collected accurately examples and also supporting data timely and securely understanding of capture systems onto appropriate data protection systems Report writing Ensure reporting is Demonstrable Report writing and including case timely and in the examples and also case study training studies required style
equality and diversity. Workload management Ability to prioritise Examples Understanding and planning to support delivery Team working Ability to identify opportunities and to work as a team player, Examples and understanding Identify teams and personal role in each Partnership working Work effectively with all stakeholders and partners experience Built effective working relationships ICT skills Ability to use software for word processing and emailing Demonstrable experience Competent use of relevant software and information management Undertake holistic assessments Ability to seek out and collate personal details Understanding To be competent in holistic assessments and manage the outcomes in line with I and A standards Support for clubs and groups Ability to support sustainability through volunteers Examples Appropriate skill set Client and customer care skills Deal with people in a personable manner Demonstrable Deal with enquiries, signpost, progress compliments, complaints and comments, make and keep appointments Communication skills Communicate well using a variety of means, sharing appropriate knowledge and skills Demonstrable To be competent in being able to communicate effectively with key stakeholders, provide timely and relevant information on all aspects of Age UK WC work Presentation skills Ability to present to individuals and groups concepts of ABCD, Age UK WC and partners activities Examples of undertaking promotional activities involving presentations Presentation , media and PR training Collection of data Ensure data is collected accurately timely and securely onto appropriate systems Demonstrable examples and also understanding of data protection Use charity log and supporting data capture systems Report writing including case studies Ensure reporting is timely and in the required style Demonstrable examples and also Report writing and case study training
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