Is self-checkout, accessible by wheelchair? If there is a self-checkout, does it display instructions in multiple languages? Is seating available for customer/staff consultation? Is adequate space allowed for customer use of reference materials? Do the service provide separate or acoustically isolated spaces for the following services: Interlibrary loan, database searches, general information, customer interviews, photocopiers? Are there technologies available to make it easier to hear in meeting/event spaces (eg: microphones, sound systems, hearing loops)? Are assistive technologies available in spaces? Is there adequate and adjustable lighting in meeting/event spaces? Is there comfortable adult seating for use while adults are sharing books with children? Is the floor a single level to allow for flexibility in programming and accessibility, as well as to avoid injuries? Has sufficient space been allowed for easy access by children if materials are checked out or returned at the children’s desk? If children’s and adult circulation counters are separated, is there lower counter space set aside for children, visibly marked by large graphics? Although there should be imaginative pieces of furniture, cheerful colors, etc. is there a space for individuals who require less stimuli? Is there a quiet corner where children can retreat from the program without leaving the room? Is there a separate programming area out of the traffic flow? Is there secure and adequate space to store teen gear such as skateboards and backpacks? Are there physical resources available to use when the library is closed (wifi, drinking fountain, outlets, public phone, restroom)? Meeting Room/Event Space Is the meeting room entry close to the main entrance? If not, is the path clear for ease of access? Are window coverings in the meeting room/event space? Can the meeting room area be closed off from the remainder of the library? If not, what options can be explored to separate that to avoid audio, visual, or other interruptions (example: folding partitions)? Are there blackboards and/or white marker boards? Are the chairs and tables light enough to be moved and maneuvered by patrons and staff? Computers and Technology Are assistive technologies available? Are video transcripts available? Does the library have wheelchair accessible tables and computer workstations? Are laptops available to use in the library? Are keyboards ergonomically designed?
Is self-checkout, accessible by wheelchair? If there is a self-checkout, does it display instructions in multiple languages? Is seating available for customer/staff consultation? Is adequate space allowed for customer use of reference materials? Do the service provide separate or acoustically isolated spaces for the following services: Interlibrary loan, database searches, general information, customer interviews, photocopiers? Are there technologies available to make it easier to hear in meeting/event spaces (eg: microphones, sound systems, hearing loops)? Are assistive technologies available in spaces? Is there adequate and adjustable lighting in meeting/event spaces? Is there comfortable adult seating for use while adults are sharing books with children? Is the floor a single level to allow for flexibility in programming and accessibility, as well as to avoid injuries? Has sufficient space been allowed for easy access by children if materials are checked out or returned at the children’s desk? If children’s and adult circulation counters are separated, is there lower counter space set aside for children, visibly marked by large graphics? Although there should be imaginative pieces of furniture, cheerful colors, etc. is there a space for individuals who require less stimuli? Is there a quiet corner where children can retreat from the program without leaving the room? Is there a separate programming area out of the traffic flow? Is there secure and adequate space to store teen gear such as skateboards and backpacks? Are there physical resources available to use when the library is closed (wifi, drinking fountain, outlets, public phone, restroom)? Meeting Room/Event Space Is the meeting room entry close to the main entrance? If not, is the path clear for ease of access? Are window coverings in the meeting room/event space? Can the meeting room area be closed off from the remainder of the library? If not, what options can be explored to separate that to avoid audio, visual, or other interruptions (example: folding partitions)? Are there blackboards and/or white marker boards? Are the chairs and tables light enough to be moved and maneuvered by patrons and staff? Computers and Technology Are assistive technologies available? Are video transcripts available? Does the library have wheelchair accessible tables and computer workstations? Are laptops available to use in the library? Are keyboards ergonomically designed?
incl_servs_assessment_guide_public_libraries_beta.docx