Key points Industry requirements Indicate if Comments response The response should show evidence of the Evidence must be provided in the Record other key points and examples from the candidate’s addresses following. response. conversation. Identify whether practical candidate’s KP and IR. assessment is warranted. Question 73 CRS is used for sales or operational needs which may include: sales providing destination and product information, booking products and services, issuing documentation, issuing air tickets etc. Processes financial transactions, issues invoices/credit notes. Reconciles all financial transactions (receipts, payments, refunds). Reports may be: sales, accounting, reservations, and cost comparisons for product suppliers, usage rates for product suppliers. Record of Evidence for SITTTSL007A Receive and process reservations name Candidate’s name Date Assessor’s Question 74 Discuss how you processed a reservation for a customer, and who you notified. Question 75 How have you used reservation reports or statistics for marketing or selling strategies?
Key points The candidate’s response should show evidence of the following. Industry requirements Evidence must be provided in the candidate’s response. Indicate if response addresses KP and IR. Comments Record other key points and examples from the conversation. Identify whether practical assessment is warranted. Question 73 CRS is used for sales or operational needs which may include: sales providing destination and product information, booking products and services, issuing documentation, issuing air tickets etc. Processes financial transactions, issues invoices/credit notes. Reconciles all financial transactions (receipts, payments, refunds). Reports may be: sales, accounting, reservations, and cost comparisons for product suppliers, usage rates for product suppliers. Record of Evidence for SITTTSL007A Receive and process reservations Candidate’s name Assessor’s name Date Question 74 Discuss how you processed a reservation for a customer, and who you notified. Question 75 How have you used reservation reports or statistics for marketing or selling strategies?
HTT1247_RPLTourism.docx