* * Hosted BH System wide PFAC Collaborative meetings * Pediatric Inpatient Collaborative * * Patient Experience Leadership * * Attendance BH Annual Management Quality and Performance Improvement Highlights: Three PFAC members are involved in safety initiatives through work on the Patient Safety Committee. The committee routinely reviews and evaluates outcomes data relative to harm events such as Healthcare-Associated Infections (HAI) and other Healthcare Acquired Conditions (HAC) including falls and pressure ulcers. This team also addresses key infection prevention strategies such as hand hygiene, influenza vaccination rates & reduction of surgical site infections. One member is now a representative on the Root Cause Analysis Process for investigation of serious events reportable to the DPH. One BCH PFAC member is on the Baystate Children’s Hospital Performance Improvement Team which focuses on patient safety and pediatric asthma measures One member on Nursing Falls Prevention Committee One PFAC in on Hospital Quality Council, providing oversight and leadership on quality initiatives. Seven PFAC members participated in the BMC patient progress initiative focused on improving patient flow and transitions of care. Feedback and insight was provided in regards to the Interdisciplinary Plan of Care (IPOC). IPOC promotes effective partnership and communication through interdisciplinary rounds with patient/family, utilization of the patient whiteboard, and distribution of a MyPlan handout , which provides an overview of the rounding discussion, and is given to the patient/family Two PFAC members consulted on new issues in in the Standard Dress Attire and Caregiver Identification program Three BMC PFAC advisors were active participants in the Emergency Department Patient/Family Experience Improvement Committee. Advisors were involved in creating the Emergency Department Awesome Beginning Standard Approach and developing a staff training curriculum. The goal for this initiative was to make a positive impact on the patient/family experience by creating and instituting a standard which defines and promotes the BMC commitment to customer service, patient-and family-centered care, and patient satisfaction. Advisors partnered with leadership to provide mandatory education and simulation training for Emergency Room and ancillary staff. Improved PFAC Engagement Metrics to measure degree of PFAC organizational engagement and success were identified in 2014-15. These include: Number PFAC members
* * Hosted BH System wide PFAC Collaborative meetings * Pediatric Inpatient Collaborative * * Patient Experience Leadership * * Attendance BH Annual Management Quality and Performance Improvement Highlights: Three PFAC members are involved in safety initiatives through work on the Patient Safety Committee. The committee routinely reviews and evaluates outcomes data relative to harm events such as Healthcare-Associated Infections (HAI) and other Healthcare Acquired Conditions (HAC) including falls and pressure ulcers. This team also addresses key infection prevention strategies such as hand hygiene, influenza vaccination rates & reduction of surgical site infections. One member is now a representative on the Root Cause Analysis Process for investigation of serious events reportable to the DPH. One BCH PFAC member is on the Baystate Children’s Hospital Performance Improvement Team which focuses on patient safety and pediatric asthma measures One member on Nursing Falls Prevention Committee One PFAC in on Hospital Quality Council, providing oversight and leadership on quality initiatives. Seven PFAC members participated in the BMC patient progress initiative focused on improving patient flow and transitions of care. Feedback and insight was provided in regards to the Interdisciplinary Plan of Care (IPOC). IPOC promotes effective partnership and communication through interdisciplinary rounds with patient/family, utilization of the patient whiteboard, and distribution of a MyPlan handout , which provides an overview of the rounding discussion, and is given to the patient/family Two PFAC members consulted on new issues in in the Standard Dress Attire and Caregiver Identification program Three BMC PFAC advisors were active participants in the Emergency Department Patient/Family Experience Improvement Committee. Advisors were involved in creating the Emergency Department Awesome Beginning Standard Approach and developing a staff training curriculum. The goal for this initiative was to make a positive impact on the patient/family experience by creating and instituting a standard which defines and promotes the BMC commitment to customer service, patient-and family-centered care, and patient satisfaction. Advisors partnered with leadership to provide mandatory education and simulation training for Emergency Room and ancillary staff. Improved PFAC Engagement Metrics to measure degree of PFAC organizational engagement and success were identified in 2014-15. These include: Number PFAC members
pfac%20annual%20report2015%20final.docx