2.1 Good communication skills, oral and E written 2.2 Good knowledge of windows-based E software, including Word, Excel, e-mail and the internet 2.3 Knowledge of support theory and E practise, including trauma-informed practise 2.4 Able to demonstrate emotional E intelligence and a high degree of empathy 2.5 Ability to plan, prioritise activities and E manage own workload 2.6 Ability to solve problems, exercise good E judgement and respond to incidents effectively while lone working 3 Additional Job Requirements 3.1 Must be self-motivated, assertive and E resilient with a positive can-do attitude 3.2 Strong commitment to equality and E diversity 3.3 Flexibility required to work evenings and E weekends 3.4 Ability to drive and have own transport E 3.5 Demonstrate commitment to our values E Core Competencies – Level 3 – 4 (Up to Service Co-ordinators) Descriptor Communication and Presents clear messages using a range of techniques. Identifies active listening as Clarification a key component to effective communication. Appropriately influences others. Is
2.1 2.2 2.3 2.4 2.5 2.6 Good communication skills, oral and written Good knowledge of windows-based software, including Word, Excel, e-mail and the internet Knowledge of support theory and practise, including trauma-informed practise Able to demonstrate emotional intelligence and a high degree of empathy Ability to plan, prioritise activities and manage own workload Ability to solve problems, exercise good judgement and respond to incidents effectively while lone working E E E E E E 3 Additional Job Requirements 3.1 3.2 3.3 3.4 3.5 Must be self-motivated, assertive and resilient with a positive can-do attitude Strong commitment to equality and diversity Flexibility required to work evenings and weekends Ability to drive and have own transport Demonstrate commitment to our values E E E E E Core Competencies – Level 3 – 4 (Up to Service Co-ordinators) Descriptor Communication and Clarification Presents clear messages using a range of techniques. Identifies active listening as a key component to effective communication. Appropriately influences others. Is
Housing-First-Support-Worker-Oct18.docx