Key selection criteria Qualifications Tertiary qualifications in social work or psychology and relevant work experience preferred. Specialist Demonstrates knowledge of the impacts of homelessness on women and knowledge and children. competencies Has familiarity and experience with current homelessness service system and the broader housing sector, including emergency and long term housing options and pathways. Applies feminist informed, evidenced based and trauma informed frameworks to practice. Demonstrates capability in assessing client risk, making timely and appropriate Position decisions and tailoring information, options and resources to the needs of competencies individual clients. Utilises high level interpersonal and communication skills, including the capacity to advise and consult effectively with clients, service providers and other professionals. Has experience in maintaining accurate, timely and comprehensive client and other records within relevant organisational requirements, standards and legislation/regulation. Demonstrates capability for reflection and self care, including the use of Personal professional supervision. attributes Demonstrates consistent practice in working collaboratively, sharing knowledge and information and contributing to team performance. Demonstrates a positive approach to change and learning. Additional National police records check requirements Working with children check (Victoria) Driver’s licence (Victoria) This is a description of the role and responsibilities of the case manager homelessness and does not specify the full range of duties required in the role.
Key selection criteria Qualifications Tertiary qualifications in social work or psychology and relevant work experience preferred. Specialist knowledge and competencies Demonstrates knowledge of the impacts of homelessness on women and children. Has familiarity and experience with current homelessness service system and the broader housing sector, including emergency and long term housing options and pathways. Applies feminist informed, evidenced based and trauma informed frameworks to practice. Position competencies Demonstrates capability in assessing client risk, making timely and appropriate decisions and tailoring information, options and resources to the needs of individual clients. Utilises high level interpersonal and communication skills, including the capacity to advise and consult effectively with clients, service providers and other professionals. Has experience in maintaining accurate, timely and comprehensive client and other records within relevant organisational requirements, standards and legislation/regulation. Personal attributes Demonstrates capability for reflection and self care, including the use of professional supervision. Demonstrates consistent practice in working collaboratively, sharing knowledge and information and contributing to team performance. Demonstrates a positive approach to change and learning. Additional requirements National police records check Working with children check (Victoria) Driver’s licence (Victoria) This is a description of the role and responsibilities of the case manager homelessness and does not specify the full range of duties required in the role.
Homelessness-case-manager-July-2018-1.docx