ECDL or equivalent experience Experience Experience of working with the Previous experience in Application public/patients NHS or similar form environment Experience of using database Interview systems Experience of working within a Call Centre function Skills/Abilities Excellent communication and Application interpersonal skills form Ability to manage high volumes Interview of workload under pressure Ability to deal sensitively with confidential information with complete discretion and integrity Strong customer service skills Excellent keyboard skills Ability to use own judgement, resourcefulness and common sense Knowledge Good IT skills including Previous experience of Application Microsoft Office clinical management form systems Knowledge of Information Interview Governance and Data Protection principles Flexible towards new working Demonstrate initiative Application Other attributes practices in handling unforeseen form events Ability to deal tactfully and Interview efficiently with members of the public and reassure them whilst maintaining patient confidentiality Commitment to promoting high standards in patient care Enthusiastic and self-motivated Team Player
ECDL or equivalent experience Experience Experience of working with the public/patients Experience of using database systems Previous experience in NHS or similar environment Experience of working within a Call Centre function Application form Interview Skills/Abilities Excellent communication and interpersonal skills Ability to manage high volumes of workload under pressure Ability to deal sensitively with confidential information with complete discretion and integrity Strong customer service skills Excellent keyboard skills Ability to use own judgement, resourcefulness and common sense Application form Interview Knowledge Good IT skills including Microsoft Office Knowledge of Information Governance and Data Protection principles Previous experience of clinical management systems Application form Interview Other attributes Flexible towards new working practices Ability to deal tactfully and efficiently with members of the public and reassure them whilst maintaining patient confidentiality Commitment to promoting high standards in patient care Enthusiastic and self-motivated Team Player Demonstrate initiative in handling unforeseen events Application form Interview
JD%20Call%20Handler%20-%2002-12-16.docx