Any questions regarding this RFP should be directed to: Shaun Poulton, Hartman Executive Advisors Executive IT Advisor Email: spoulton@hartmanadvisors.com Phone: 410-600-3319 RESPONSE DUE DATE: Submissions are requested by: February 6, 2017 Please submit responses electronically to: with subject “CBF-RFP-PHONE response: <Company Name>” Diverse Business Participation CBF actively encourages proposals from Small, Women and Minority Owned (SWAM) Businesses. Please note if you are a Small, Women or Minority Owned Business and if you are certified by the State/Commonwealth/DC. Appendix A: RFP System Requirements Company Background Information Legal name of the company Number of years in business Headquarters location address, phone number, website Company type Number of employees Tax ID number Company Experience and References Please describe the product/market differentiators that distinguish you in the industry and make you capable of competing for this project. Please provide project details for at least two (2) contactable references. Include contact information (name, title, phone, and email) for each customer reference who can speak to project performance throughout the life of the contract. Platform Does the vendor develop and maintain the platform solution in-house or does it resell another vendor’s solution? Where is the platform hosted? Is it centrally hosted or geographically distributed? Please provide a map or list of datacenter hosting locations. Describe guaranteed availability/up-time. Include standard Service Level Agreement (SLA). What business continuity / system survivability options are available? What happens to service in the event of a local power or WAN outage? Please describe platform security measure. How is call data protected?
Any questions regarding this RFP should be directed to: Shaun Poulton, Hartman Executive Advisors Executive IT Advisor Email: spoulton@hartmanadvisors.com Phone: 410-600-3319 RESPONSE DUE DATE: Submissions are requested by: February 6, 2017 Please submit responses electronically to: with subject “CBF-RFP-PHONE response: <Company Name>” Diverse Business Participation CBF actively encourages proposals from Small, Women and Minority Owned (SWAM) Businesses. Please note if you are a Small, Women or Minority Owned Business and if you are certified by the State/Commonwealth/DC. Appendix A: RFP System Requirements Company Background Information Legal name of the company Number of years in business Headquarters location address, phone number, website Company type Number of employees Tax ID number Company Experience and References Please describe the product/market differentiators that distinguish you in the industry and make you capable of competing for this project. Please provide project details for at least two (2) contactable references. Include contact information (name, title, phone, and email) for each customer reference who can speak to project performance throughout the life of the contract. Platform Does the vendor develop and maintain the platform solution in-house or does it resell another vendor’s solution? Where is the platform hosted? Is it centrally hosted or geographically distributed? Please provide a map or list of datacenter hosting locations. Describe guaranteed availability/up-time. Include standard Service Level Agreement (SLA). What business continuity / system survivability options are available? What happens to service in the event of a local power or WAN outage? Please describe platform security measure. How is call data protected?
phone-system-rfp-for-chesapeake-bay-foundation.docx