I missed the previous iSupplier Portal training session; are there training materials or aids that I can use? 11 What should I do if incorrect pricing shows on the purchase order? 11 Will the Navistar Purchase Order Contact’s e-mail address be on the purchase order? 11 We are getting some purchase orders through EDI, should we acknowledge via the iSupplier Portal? 11 We are receiving some PO's through EDI and would rather receive them through iSupplier Portal. How can we use just one method? 11 How can we tell revision of a part Navistar is ordering? 12 Can I reject a PO? if so what are the dos and donts? 12 Can we add notes or attachments to purchase orders? 12 I cannot split a critical order. What should I do? 12 When I export data from the purchase order screen, I only get general information such as purchase order numbers and dates. How can I export more useful data? 12 The delivery schedule export does not show the unit price. 12 I request a delivery date change, and then try to view the purchase order, I get an error. The error says information on this Purchase Order cannot be viewed. Check back later. 12 What does ASCP on the forecast mean? 13 Is there a difference between accepting and acknowledging an order? 13 When I attempt to accept an order, I cannot use the dropdown menu, but I can manually enter in the code. Is this okay? 13 If I want to ship early, can I use the Advanced Ship Notification (ASN) and not be penalized for an early shipment? 13 If I want to ship short, can I notify Navistar of this by using the ASN functionality? 13
I missed the previous iSupplier Portal training session; are there training materials or aids that I can use? 11 What should I do if incorrect pricing shows on the purchase order? 11 Will the Navistar Purchase Order Contact’s e-mail address be on the purchase order? 11 We are getting some purchase orders through EDI, should we acknowledge via the iSupplier Portal? 11 We are receiving some PO's through EDI and would rather receive them through iSupplier Portal. How can we use just one method? 11 How can we tell revision of a part Navistar is ordering? 12 Can I reject a PO? if so what are the dos and donts? 12 Can we add notes or attachments to purchase orders? 12 I cannot split a critical order. What should I do? 12 When I export data from the purchase order screen, I only get general information such as purchase order numbers and dates. How can I export more useful data? 12 The delivery schedule export does not show the unit price. 12 I request a delivery date change, and then try to view the purchase order, I get an error. The error says information on this Purchase Order cannot be viewed. Check back later. 12 What does ASCP on the forecast mean? 13 Is there a difference between accepting and acknowledging an order? 13 When I attempt to accept an order, I cannot use the dropdown menu, but I can manually enter in the code. Is this okay? 13 If I want to ship early, can I use the Advanced Ship Notification (ASN) and not be penalized for an early shipment? 13 If I want to ship short, can I notify Navistar of this by using the ASN functionality? 13
iSupplierPortalFAQs.docx