IT-6.2.d: Patient Satisfaction Questionnaire (PSQ-18, PSQ-III) Tool Title IT-6.2.d Patient Satisfaction Questionnaire Description The PSQ-III is a 50-item survey that includes 7 subdomains: PSQ-III subdomains: IT-6.2.d.i: PSQ-III General Satisfaction IT-6.2.d.ii: PSQ-III Technical Quality IT-6.2.d.iii: PSQ-III Interpersonal Aspects PSQ-III Communication IT-6.2.d.iv: PSQ-III Financial Aspects IT-6.2.d.v: PSQ-III Time spent with doctors IT-6.2.d.vi: PSQ-III Access, Availability, & Convenience IT-6.2.d.vii: The PSQ-18 is a shorter 18-item form of the PSQ-III that retains many characteristics of its full-length counterpart and taps the same 7 subdomains. May be appropriate for use in situations where the need for brevity precludes administration of the full-length PSQ-III. PSQ-18 subdomains: IT-6.2.d.viii: PSQ-18 General Satisfaction IT-6.2.d.xi: PSQ-18 Technical Quality IT-6.2.d.x: PSQ-18 Interpersonal Aspects IT-6.2.d.xi: PSQ-18 Communication IT-6.2.d.xii: PSQ-18 Financial Aspects IT-6.2.d.xiii: PSQ-18 Time spent with doctors IT-6.2.d.xiv: PSQ-18 Access, Availability, & Convenience Setting Ambulatory NQF Number none Measure Steward or RAND Corporation Survey Developer Survey Specifications Link to survey PSQ-III: PSQ-18: Measure type Standalone Performance and Pay for Performance (P4P) Improvement Over Self (IOS) – Achievement Type Administration PSQ-III's contains 50 and the PSQ-18 contains 18 items. Each survey item is constructed as a statement of opinion. Each item is accompanied by five
IT-6.2.d: Patient Satisfaction Questionnaire (PSQ-18, PSQ-III) Tool Title IT-6.2.d Patient Satisfaction Questionnaire Description The PSQ-III is a 50-item survey that includes 7 subdomains: PSQ-III subdomains: IT-6.2.d.i: PSQ-III General Satisfaction IT-6.2.d.ii: PSQ-III Technical Quality IT-6.2.d.iii: PSQ-III Interpersonal Aspects IT-6.2.d.iv: PSQ-III Communication IT-6.2.d.v: PSQ-III Financial Aspects IT-6.2.d.vi: PSQ-III Time spent with doctors IT-6.2.d.vii: PSQ-III Access, Availability, & Convenience The PSQ-18 is a shorter 18-item form of the PSQ-III that retains many characteristics of its full-length counterpart and taps the same 7 subdomains. May be appropriate for use in situations where the need for brevity precludes administration of the full-length PSQ-III. PSQ-18 subdomains: IT-6.2.d.viii: PSQ-18 General Satisfaction IT-6.2.d.xi: PSQ-18 Technical Quality IT-6.2.d.x: PSQ-18 Interpersonal Aspects IT-6.2.d.xi: PSQ-18 Communication IT-6.2.d.xii: PSQ-18 Financial Aspects IT-6.2.d.xiii: PSQ-18 Time spent with doctors IT-6.2.d.xiv: PSQ-18 Access, Availability, & Convenience Setting Ambulatory NQF Number none Measure Steward or Survey Developer RAND Corporation Survey Specifications Link to survey PSQ-III: PSQ-18: Measure type Standalone Performance and Achievement Type Pay for Performance (P4P) – Improvement Over Self (IOS) Administration PSQ-III's contains 50 and the PSQ-18 contains 18 items. Each survey item is constructed as a statement of opinion. Each item is accompanied by five
IT-6.2.d.i%20-%206.2.d.xiv_Patient%20Satisfaction%20Questionnaire.final.docx