Phases of Victim Reactions Needs Impact Physical presence Shock Explanations of the incident Disorientation Supportive person Disbelief No expectations Numb Provide safety Physically immobilized Provide security Feelings of vulnerability Understanding Helplessness Physical presence Loneliness Fulfill dependency needs Dependent Arrange for a companion Feels abandoned No demands Inability to recall details Supportive explanations Confused Sensitivity Notes insensitivity of others Assurances Despair Kept promises Violation of trust Reality testing Fear Needs Recoil Listen; ask questions Denial Listen; reality testing Irrational fears Express it; fantasize Anger Physical presence Sadness Listen; ventilate Self-pity Listen; ask questions Guilt Restrict demands Tiredness Physical but nonintrusive presence Emotionally detached Support Diminished interest Encouragement to slow down Hyperactivity Listen; ventilate Re-experience of feelings Express thinking Intrusions of thoughts Reality testing Shame Understanding Moody Encourage focus Anxious Write out Nightmares Needs Recovery/Reorganization Supportive environment Emotional energy returns Do not rush or make unrealistic demands Balanced Nonjudgmental Suffering lessens Acceptance of victim Regains a sense of trust Simply present in mind, body, and spirit Ability to sleep/eat normally throughout the ordeal Appreciation of life May become active in organizations to help similar victims
Phases of Victim Reactions Impact Shock Disorientation Disbelief Numb Physically immobilized Feelings of vulnerability Helplessness Loneliness Dependent Feels abandoned Inability to recall details Confused Notes insensitivity of others Despair Violation of trust Fear Recoil Denial Irrational fears Anger Sadness Self-pity Guilt Tiredness Emotionally detached Diminished interest Hyperactivity Re-experience of feelings Intrusions of thoughts Shame Moody Anxious Nightmares Recovery/Reorganization Emotional energy returns Balanced Suffering lessens Regains a sense of trust Ability to sleep/eat normally Appreciation of life May become active in organizations to help similar victims Needs Physical presence Explanations of the incident Supportive person No expectations Provide safety Provide security Understanding Physical presence Fulfill dependency needs Arrange for a companion No demands Supportive explanations Sensitivity Assurances Kept promises Reality testing Needs Listen; ask questions Listen; reality testing Express it; fantasize Physical presence Listen; ventilate Listen; ask questions Restrict demands Physical but nonintrusive presence Support Encouragement to slow down Listen; ventilate Express thinking Reality testing Understanding Encourage focus Write out Needs Supportive environment Do not rush or make unrealistic demands Nonjudgmental Acceptance of victim Simply present in mind, body, and spirit throughout the ordeal
Phases%20of%20Victim%20Reactions.docx