KNOWLEDGE Customer service and sales/target Knowledge of learning and driven background development SKILLS & Proven ability in: Sales experience in ABILITIES Meeting/exceeding challenging engaging with local targets employers Telephone skills Telemarketing skills for Communicating at a range of both inbound and levels with diverse customers outbound calls using excellent verbal and written skills Strong organisational skills Computer literate Analytical approach Self-starter, able to solve problems in innovative ways. Pro-active team member, willing to help and support colleagues Writing and speaking in clear and grammatically correct English Professional approach to work A can do attitude Putting the organization at the heart of everything you do Proven experience in: EXPERIENCE Working with employers within Working within the a customer service and sales education/ learning sector environment Using Microsoft Word, Excel, Powerpoint, Outlook and customer management systems Mailmerge and mailshots Data Analysis and MI Reporting Marketing campaigns Educated to GCSE or equivalent Customer Service QUALIFICATIONS Adult Literacy and Numeracy qualification Level 2 or equivalent SAFEGUARDING Candidates must actively promote the safeguarding of vulnerable adults and young people Candidates must demonstrate EQUALITY AND understanding of, acceptance and DIVERSITY commitment to the principles underlying opportunities.
KNOWLEDGE Customer service and sales/target driven background Knowledge of learning and development SKILLS & ABILITIES Proven ability in: Meeting/exceeding challenging targets Telephone skills Communicating at a range of levels with diverse customers using excellent verbal and written skills Strong organisational skills Computer literate Analytical approach Self-starter, able to solve problems in innovative ways. Pro-active team member, willing to help and support colleagues Writing and speaking in clear and grammatically correct English Professional approach to work A can do attitude Putting the organization at the heart of everything you do Sales experience in engaging with local employers Telemarketing skills for both inbound and outbound calls EXPERIENCE Proven experience in: Working with employers within a customer service and sales environment Using Microsoft Word, Excel, Powerpoint, Outlook and customer management systems Mailmerge and mailshots Data Analysis and MI Reporting Marketing campaigns Working within the education/ learning sector QUALIFICATIONS Educated to GCSE or equivalent Adult Literacy and Numeracy Level 2 or equivalent Customer Service qualification SAFEGUARDING Candidates must actively promote the safeguarding of vulnerable adults and young people EQUALITY AND DIVERSITY Candidates must demonstrate understanding of, acceptance and commitment to the principles underlying opportunities.
JD-Rooming-Officer-March-2017.docx