To be able to communicate with clarity, tact and purpose in all relevant situations especially those of a sensitive and emotional nature. Good organisational ability, particularly self organisation, ability to see tasks through to a successful conclusion, whilst working to tight deadlines Attention to detail and ability to maintain accurate records to provide accountability, deliverability and to be used as evidence if required. Ability to establish positive relationships with partners generating confidence and respect. Able to elicit information from service users, careers and professionals staff to make informed decisions. High standard of report writing including the preparation of prosecution files in the case of illegal eviction. Ability to use appropriate computer packages. Efficient time management skills to be able to work to tight deadlines. Knowledge: Essential Desirable Current and in-depth knowledge of homelessness legislation, Knowledge of the principles underpinning provision of case law, codes of practice. a comprehensive range of housing services. In-depth knowledge of housing benefits to maximum financial Awareness of Welfare rights and benefits and the recovery for the local authority and to mitigate financial risk potential impact of changes/proposed changes. Current and in-depth knowledge on the different forms of tenancy to provide different working solution and creative outcomes. Ability to critically assess if an offence has been committed under housing, benefit or tenancy legislation and take action as required.
To be able to communicate with clarity, tact and purpose in all relevant situations especially those of a sensitive and emotional nature. Good organisational ability, particularly self organisation, ability to see tasks through to a successful conclusion, whilst working to tight deadlines Attention to detail and ability to maintain accurate records to provide accountability, deliverability and to be used as evidence if required. Ability to establish positive relationships with partners generating confidence and respect. Able to elicit information from service users, careers and professionals staff to make informed decisions. High standard of report writing including the preparation of prosecution files in the case of illegal eviction. Ability to use appropriate computer packages. Efficient time management skills to be able to work to tight deadlines. Knowledge: Essential Desirable Current and in-depth knowledge of homelessness legislation, case law, codes of practice. In-depth knowledge of housing benefits to maximum financial recovery for the local authority and to mitigate financial risk Current and in-depth knowledge on the different forms of tenancy to provide different working solution and creative outcomes. Ability to critically assess if an offence has been committed under housing, benefit or tenancy legislation and take action as required. Knowledge of the principles underpinning provision of a comprehensive range of housing services. Awareness of Welfare rights and benefits and the potential impact of changes/proposed changes.
jd-housing-options-officer-ft.docx