Statement of Expectations 2017-18 to 2018-19 – Regulator action plan Food Safety Unit – The table below details the Department of Food Safety plan to meet the performance improvement expectations outlined in the Food Health and Human Services’ Unit’s Safety Ministerial Statement of Expectations 2017-19. Unit’s Performance Improvement Actions Performance Targets Improve internal business processes of the Review and improve existing food safety events, complaints and Food Safety Unit record keeping tools are Food Safety Unit through strengthening record enquiry record keeping tools to allow for efficient data collection and reviewed for improvements and finalised by 30 keeping of food safety events, complaints and monitoring. December 2018. enquiries, to ensure all enquiries and Review and improve the existing food safety events, complaints and Food Safety Unit events, complaints and complaints received by the Food Safety Unit enquiries process by developing standard operating procedures. enquiries standard operating procedures are are actioned within one business day. reviewed and finalised by 30 June 2019. Develop and publish the revised (and clear to understand) process in regards to food safety events, complaints and enquiries on the Food Safety Unit events, complaints and Food Safety Unit website. enquiries process is developed and published by 30 June 2019. Educate relevant Food Safety Unit staff to embed use within operational practice and ensure quality of record keeping. One hundred per cent of enquiries and complaints received by the Food Safety Unit are actioned within one business day. Support local government to utilise a Complete implementation of phase two of the Food Safety Risk Phase two of the Food Safety Risk Inspection based approach to food safety inspections, Inspection Project. Project is completed by 30 March 2018. and ensure regulatory activities are Complete evaluation of phase one and two of the Evaluation of phase one and two is completed Food Safety Risk proportionate to risk. This will be achieved by Inspection Project. by 30 April 2018. implementing and evaluating the Food Safety Review project evaluation of the Food Safety Risk Inspection Recommendations for project future are Risk Inspection Project which supports the Project phases one and two, and develop recommendations to completed by 30 June 2018. consistent application of the Food Act 1984 by inform the future project adaptation and implementation. Unit’s local government authorised officers.
Statement of Expectations – 2017-18 to 2018-19 Regulator action plan – Food Safety Unit The table below details the Department of Health and Human Services’ Food Safety Unit’s plan to meet the performance improvement expectations outlined in the Food Safety Unit’s Ministerial Statement of Expectations 2017-19. Performance Improvement Actions Performance Targets Improve internal business processes of the Food Safety Unit through strengthening record keeping of food safety events, complaints and enquiries, to ensure all enquiries and complaints received by the Food Safety Unit are actioned within one business day. Review and improve existing food safety events, complaints and enquiry record keeping tools to allow for efficient data collection and monitoring. Review and improve the existing food safety events, complaints and enquiries process by developing standard operating procedures. Develop and publish the revised (and clear to understand) process in regards to food safety events, complaints and enquiries on the Food Safety Unit website. Educate relevant Food Safety Unit staff to embed use within operational practice and ensure quality of record keeping. Food Safety Unit record keeping tools are reviewed for improvements and finalised by 30 December 2018. Food Safety Unit events, complaints and enquiries standard operating procedures are reviewed and finalised by 30 June 2019. Food Safety Unit events, complaints and enquiries process is developed and published by 30 June 2019. One hundred per cent of enquiries and complaints received by the Food Safety Unit are actioned within one business day. Support local government to utilise a approach to food safety inspections, and ensure regulatory activities are proportionate to risk. This will be achieved by implementing and evaluating the Food Safety Risk Inspection Project which supports the consistent application of the Food Act 1984 by local government authorised officers. Complete implementation of phase two of the Food Safety Risk Inspection Project. Complete evaluation of phase one and two of the Food Safety Risk Inspection Project. Review project evaluation of the Food Safety Risk Inspection Project phases one and two, and develop recommendations to inform the Unit’s future project adaptation and implementation. Phase two of the Food Safety Risk Inspection Project is completed by 30 March 2018. Evaluation of phase one and two is completed by 30 April 2018. Recommendations for project future are completed by 30 June 2018. based
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