HLTHIR301A Communicate and work effectively in health 2.2 Exercise caution in communicating personal information Q6, 7 Task 1 by oral and written means to ensure confidentiality of client and staff matters. 2.3 Routinely apply workplace protocols and procedures in Q3, 4, 5 Task 1 all workplace communication to support accuracy and understanding of information provided and received. 2.4 Recognise individual and cultural differences and make Q10, 11 Task 1 any adjustments needed to facilitate the achievement of identified outcomes. 2.5 Conduct interpersonal communication with clients and Q11, 13 Task 1 colleagues in a manner that enhances a clientcentred approach to health care consistent with organisation standards. 2.6 Take appropriate measures to resolve conflict and Q14 Task 1 interpersonal differences in the workplace. Element 3 Practise high 3.1 Maintain personal hygiene with an understanding of Q3, 4 Task 1 – standards of personal risks associated with contamination and infection in a hygiene health setting. 3.2 Wear personal protective equipment correctly according Q4 Task 1 to organisation requirements. 3.3 Safely dispose of infectious and/or hazardous waste Q3, 4 Task 1 material according to waste management policy and procedures. 3.4 Report or initiate action within own area of responsibility Q3, 4 Task 2 to redress any potential workplace hazards.
HLTHIR301A Communicate and work effectively in health 2.2 Exercise caution in communicating personal information by oral and written means to ensure confidentiality of client and staff matters. Q6, 7 Task 1 2.3 Routinely apply workplace protocols and procedures in all workplace communication to support accuracy and understanding of information provided and received. Q3, 4, 5 Task 1 2.4 Recognise individual and cultural differences and make any adjustments needed to facilitate the achievement of identified outcomes. Q10, 11 Task 1 2.5 Conduct interpersonal communication with clients and colleagues in a manner that enhances a clientcentred approach to health care consistent with organisation standards. Q11, 13 Task 1 2.6 Take appropriate measures to resolve conflict and interpersonal differences in the workplace. Q14 Task 1 Element 3 – Practise high standards of personal hygiene 3.1 Maintain personal hygiene with an understanding of risks associated with contamination and infection in a health setting. Q3, 4 Task 1 3.2 Wear personal protective equipment correctly according to organisation requirements. Q4 Task 1 3.3 Safely dispose of infectious and/or hazardous waste material according to waste management policy and procedures. Q3, 4 Task 1 3.4 Report or initiate action within own area of responsibility to redress any potential workplace hazards. Q3, 4 Task 2
HC1597_CertIII_Hlth_Serv_Asstance.docx