Key Performance Indicators The contract between the Australian Government and each ANP contains a series of KPIs and reporting requirements. These are documented in Table 1 below. Table 1. Apprenticeship Network Provider KPIs and Reporting Requirements Key Performance Reporting KPI requirement Indicator (KPI) timeframe and format 1A Gateway The number of individuals serviced meets or 6 monthly Services exceeds the Contractor’s Gateway Services written report Benchmark Benchmark as specified in item 20 of the Contract Details. 1B Delivery of The Contractor uses assessment and 6 monthly Gateway screening tools and individuals receive written report Services Gateway Services as specified in the Business Plan. 2A In-Training The number of Australian Apprentices and 6 Support employers who receive In-Training Support written report Benchmark meets or exceeds the Contractor’s Support Benchmark as specified in item 21 of the Contract Details. 2B Appropriate The Contractor identifies individuals at-risk 6 identification of of not reaching Completion using written report at-risk clients mechanisms and strategies specified in the for In-training Business Plan. Support 2C Delivery of Targeted individuals receive In-Training 6 monthly Support as specified in the Business Plan. written report Support 3A Completions The number of Australian Apprentices who Annual Benchmark successfully Complete their Australian reporting Apprenticeship meets or exceeds the Contractor’s Completions Benchmark as specified in item 23 of the Contract Details. 3B Performance Submission of Australian Apprenticeship 3 monthly Against Support Network Provider Report in written report Business Plan accordance with item 18.4, Schedule 2 of the (but has been Contract. changed to 6 monthly) 4A Employer and At least 85% of employers and Australian As requested by Australian Apprentices surveyed, demonstrate a high the Commonwealth
Key Performance Indicators The contract between the Australian Government and each ANP contains a series of KPIs and reporting requirements. These are documented in Table 1 below. Table 1. Apprenticeship Network Provider KPIs and Reporting Requirements Key Performance Indicator (KPI) KPI requirement Reporting timeframe and format 1A Gateway Services Benchmark The number of individuals serviced meets or exceeds the Contractor’s Gateway Services Benchmark as specified in item 20 of the Contract Details. 6 monthly written report 1B Delivery of Gateway Services The Contractor uses assessment and screening tools and individuals receive Gateway Services as specified in the Business Plan. 6 monthly written report 2A In-Training Support Benchmark The number of Australian Apprentices and employers who receive In-Training Support meets or exceeds the Contractor’s Support Benchmark as specified in item 21 of the Contract Details. 6 written report 2B Appropriate identification of at-risk clients for In-training Support The Contractor identifies individuals at-risk of not reaching Completion using mechanisms and strategies specified in the Business Plan. 6 written report 2C Delivery of Support Targeted individuals receive In-Training Support as specified in the Business Plan. 6 monthly written report 3A Completions Benchmark The number of Australian Apprentices who successfully Complete their Australian Apprenticeship meets or exceeds the Contractor’s Completions Benchmark as specified in item 23 of the Contract Details. Annual reporting 3B Performance Against Business Plan Submission of Australian Apprenticeship Support Network Provider Report in accordance with item 18.4, Schedule 2 of the Contract. 3 monthly written report (but has been changed to 6 monthly) 4A Employer and Australian At least 85% of employers and Australian Apprentices surveyed, demonstrate a high As requested by the Commonwealth
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