Table 1: Massachusetts Continuum of Community Engagement Inform Consult Involve Collaborate Delegate Community Driven/ -led Community To provide the To obtain To work directly To partner with the To place the To support the Participation community with community with community community in each actions of Goal balanced & feedback on throughout the aspect of the making in the community objective analysis, process to ensure decision including hands of the initiated, driven information to alternatives, and/or their concerns and the development of community and/or led assist them in solutions aspirations are alternatives & processes understanding the consistently identification of the problem, understood and preferred solution alternatives, considered opportunities &/or solutions Promise to We will keep you We will keep you We will work with We will look to you We will We will provide the informed informed, listen to you to ensure that for advice & implement what the needed support community & acknowledge your concerns & innovation in you decide, or to see your ideas concerns, aspirations are formulating follow your lead succeed aspirations, & directly reflected in solutions and generally on the provide feedback the alternatives incorporate your way forward on how community developed and advice & input influenced provide feedback on recommendations decisions how that input into the decisions to influenced decisions the maximum extent possible Examples Advisory groups Advisor bodies •Fact sheets •Public comments •Workshops •Community sites groups supported •Web •Focus •Deliberative •Consensus building •Volunteer/ polling Participatory stipend processes •Open •Surveys Houses decision bodies •Community •Advisory •Ballots •Advisory meetings bodies for •Delegated •Stipend roles decision community for •Funding community
Table 1: Massachusetts Continuum of Community Engagement Inform Consult Involve Collaborate Delegate Community Driven/ -led Community Participation Goal To provide the community with balanced & objective information to assist them in understanding the problem, alternatives, opportunities &/or solutions To obtain community feedback on analysis, alternatives, and/or solutions To work directly with community throughout the process to ensure their concerns and aspirations are consistently understood and considered To partner with the community in each aspect of the decision including the development of alternatives & identification of the preferred solution To place the in the hands of the community To support the actions of community initiated, driven and/or led processes Promise to the community We will keep you informed We will keep you informed, listen to & acknowledge concerns, aspirations, & provide feedback on how community input influenced decisions We will work with you to ensure that your concerns & aspirations are directly reflected in the alternatives developed and provide feedback on how that input influenced decisions We will look to you for advice & innovation in formulating solutions and incorporate your advice & recommendations into the decisions to the maximum extent possible We will implement what you decide, or follow your lead generally on the way forward We will provide the needed support to see your ideas succeed Examples •Fact sheets •Web sites •Open Houses •Public comments •Focus groups •Surveys •Community meetings •Workshops •Deliberative polling •Advisory bodies Advisory groups •Consensus building Participatory decision making Advisor bodies •Volunteer/ stipend •Ballots •Delegated decision •Community supported processes •Advisory bodies •Stipend roles for community •Funding for community
guidelines-community-engagement.docx