processes Number of Reported within one Incident review Remedial Action As misplaced working day’ Frequency and Plan to be agreed required prescriptions persistent loss of impact with the Trust prescriptions/dispensing authorised person errors will trigger the and to include a breach action review of relevant processes Number of Reported within one Incident review Remedial Action As dispensing working day’ Frequency and Plan to be agreed required errors impact with the Trust authorised person and to include a review of relevant processes SDC3. PHARMOUTCOMES SDC3.1. The Provider will be required to input all contacts with Service Users on Pharmoutcomes at the point of contact (or as soon as reasonable possible afterwards). SDC3.2. The Provider will ensure that, as far as is reasonable; all fields in Pharmoutcomes are completed with accurate information. SDC3.3. The Trust will be able to monitor activity and information in relation to this Service through Pharmoutcomes, the Provider will work with the Trust to ensure they are able to access all information reasonably required in relation to Service Users, should there be any problems in getting information from Pharmoutcomes. Appendix A Definitions and Interpretation AA1. The headings in this Contract shall not affect its interpretation. AA2. References to statute or statutory provision include reference to that statute or statutory provision as from time to time amended, extended or re-enacted. AA3. References to statutory provision shall include any subordinate legislation made from time to time under that provision. AA4. References to sections, clauses and Appendices are the sections, clauses or appendices of this Contract, unless expressly stated otherwise. AA5. References to any body, organisation or office shall include reference to its applicable successor from time to time. AA6. Any references to this Contract or any other documents includes reference to this Contract or other such documents as varied, amended, supplemented, extended, restated and/or replace time to time. AA7. Use of singular includes the plural and vice versa AA8. The following terms shall have the following meanings:
processes Number of misplaced prescriptions Reported within one working day’ persistent loss of prescriptions/dispensing errors will trigger the breach action Incident review Frequency and impact Remedial Action Plan to be agreed with the Trust authorised person and to include a review of relevant processes As required Number of dispensing errors Reported within one working day’ Incident review Frequency and impact Remedial Action Plan to be agreed with the Trust authorised person and to include a review of relevant processes As required SDC3. PHARMOUTCOMES SDC3.1. The Provider will be required to input all contacts with Service Users on Pharmoutcomes at the point of contact (or as soon as reasonable possible afterwards). SDC3.2. The Provider will ensure that, as far as is reasonable; all fields in Pharmoutcomes are completed with accurate information. SDC3.3. The Trust will be able to monitor activity and information in relation to this Service through Pharmoutcomes, the Provider will work with the Trust to ensure they are able to access all information reasonably required in relation to Service Users, should there be any problems in getting information from Pharmoutcomes. Appendix A Definitions and Interpretation AA1. The headings in this Contract shall not affect its interpretation. AA2. References to statute or statutory provision include reference to that statute or statutory provision as from time to time amended, extended or re-enacted. AA3. References to statutory provision shall include any subordinate legislation made from time to time under that provision. AA4. References to sections, clauses and Appendices are the sections, clauses or appendices of this Contract, unless expressly stated otherwise. AA5. References to any body, organisation or office shall include reference to its applicable successor from time to time. AA6. Any references to this Contract or any other documents includes reference to this Contract or other such documents as varied, amended, supplemented, extended, restated and/or replace time to time. AA7. Use of singular includes the plural and vice versa AA8. The following terms shall have the following meanings:
Generic-Pharmacy-Contract-2017-20-NE-and-SC.docx