Training on the use of the web-based collection tool, given instruction on how to give feedback to caregivers (especially physicians), gently informing them they forgot to wash going in or out of the patient room Facilities checked gel dispensers volumes were at the beginning of shift and signage on dispensers had them to report if refills were needed Facilities’ extension one Distribution of a newsletter kept the observers aware of Hand Hygiene Observer their success, and Solution Session team aware of the projects progress Physician-to-physician interaction valuable in promoting compliance • Periodic reports compliance by job category Celebrate observers with highest observation rate Timeline Outpatient Pilot R10 ATC – November 2010 4 iPads purchased for observers to document observations 8 observers trained by Infection Control using PowerPoint presentation Observers shadowed by an ICP to validate observations December 2010 Baseline compliance data collected R10 ATC staff educated on proper hand hygiene Pilot began Dec 22, 2010 – March 2011 Pilot ended on March 22, 2011 What we learned: iPads are for hand hygiene compliance “triggers” observers prefer desktop link to institutional database over iPads Limited staff accessibility promotes teamwork and accountability Inpatient Pilot ICU – January 2011 8 observers trained by Infection Control using powerpoint presentation Observers shadowed by an ICP to validate observations February 2011
Training on the use of the web-based collection tool, given instruction on how to give feedback to caregivers (especially physicians), gently informing them they forgot to wash going in or out of the patient room Facilities checked gel dispensers volumes were at the beginning of shift and signage on dispensers had Facilities’ extension one them to report if refills were needed Distribution of a Hand Hygiene Observer newsletter kept the observers aware of their success, and Solution Session team aware of the projects progress • Physician-to-physician interaction valuable in promoting compliance Periodic reports compliance by job category Celebrate observers with highest observation rate Timeline Outpatient Pilot – R10 ATC November 2010 4 iPads purchased for observers to document observations 8 observers trained by Infection Control using PowerPoint presentation Observers shadowed by an ICP to validate observations December 2010 Baseline compliance data collected R10 ATC staff educated on proper hand hygiene Pilot began – Dec 22, 2010 March 2011 Pilot ended on March 22, 2011 What we learned: iPads are “triggers” for hand hygiene compliance observers prefer desktop link to institutional database over iPads Limited staff accessibility promotes teamwork and accountability Inpatient Pilot – ICU January 2011 8 observers trained by Infection Control using powerpoint presentation Observers shadowed by an ICP to validate observations February 2011
Hand-Hygiene-Program.docx