Usually waits for others to Occasionally initiates Regularly initiates Communicates in a manner Facilitates communication solve interpersonal/team communication to resolve communication to help that helps resolve between people conflicts and problems problems within the team solve interpersonal/team interpersonal/team conflicts experiencing conflict who conflicts and problems and problems have previously been unable to solve problems Rarely participates in State, Occasionally attends and Consistently attends and Frequently attends State, Volunteers on committees Agency, and Department participates in meetings, actively participates in Agency and department that are outside typical job meetings, activities, and activities and events within State, Agency, and meeting, activities and responsibilities; exceeds events State, Agency or Department meetings, events based on their own the expectations of his/her Department activities, and events when initiative; encourages job in participating in State asked or required others to attend initiatives and programs Provides inconsistent Sometimes is unwilling to Provides balanced Provides feedback focused Proactively works with feedback with different provide feedback to team feedback to improve team on improving the working team members to improve members of the team members collaboration and relationship of the team team collaboration and functioning on a continuous functioning on a continuous basis basis Results Orientation Definition: Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals Unsatisfactory Successful Performer - Successful Performer Successful Performer - Exceptional Performer Performer Minus Plus Sets unrealistic goals - Usually sets realistic goals; Establishes and achieves Consistently sets and goals Identifies “vital few” goals that are either too occasionally does not clear, specific performance achieves performance and allocates time and easy or too difficult to achieve established goals goals, expectations, and goals, expectations and resources accordingly to achieve; does not achieve priorities priorities achieve those goals when established goals on a faced with competing consistent basis priorities
Usually waits for others to solve interpersonal/team conflicts and problems Occasionally initiates communication to resolve problems within the team Regularly initiates communication to help solve interpersonal/team conflicts and problems Communicates in a manner that helps resolve interpersonal/team conflicts and problems Facilitates communication between people experiencing conflict who have previously been unable to solve problems Rarely participates in State, Agency, and Department meetings, activities, and events Occasionally attends and participates in meetings, activities and events within State, Agency or Department Consistently attends and actively participates in State, Agency, and Department meetings, activities, and events when asked or required Frequently attends State, Agency and department meeting, activities and events based on their own initiative; encourages others to attend Volunteers on committees that are outside typical job responsibilities; exceeds the expectations of his/her job in participating in State initiatives and programs Provides inconsistent feedback with different members of the team Sometimes is unwilling to provide feedback to team members Provides balanced feedback to improve team collaboration and functioning on a continuous basis Provides feedback focused on improving the working relationship of the team Proactively works with team members to improve team collaboration and functioning on a continuous basis Results Orientation Definition: Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals Unsatisfactory Performer Successful Performer - Minus Successful Performer Successful Performer - Plus Exceptional Performer Sets unrealistic goals - goals that are either too easy or too difficult to achieve; does not achieve established goals on a consistent basis Usually sets realistic goals; occasionally does not achieve established goals Establishes and achieves clear, specific performance goals, expectations, and priorities Consistently sets and achieves performance goals, expectations and priorities Identifies “vital few” goals and allocates time and resources accordingly to achieve those goals when faced with competing priorities
GeorgiaPMPCompetencyOverviewandDictionary.docx