Plans for the development and provision of NHS services Hard copy requested in Subject We plan to continue to offer the services as detailed on our website including writing to the Business to 60p extended opening hours and training for 5th year medical students. Manager per Local engagement with other Practices in the Thames Medical locality covering copy West Elmbridge and Runnymede to provide high quality services closer to home plus such as musculoskeletal, dermatology, gynaecological. We are also in the postage process of federating with other Practices aiming to provide high quality services within North West Surrey. Working with NWS CCG and continued good relationship we have with the other Practice in the Centre, Rowan Tree Practice for example to improve telephone access and treatment room services. We continue to review our appointment availability and access in general as well as aim to improve positive communication and marketing about our services and infection control. We plan to increased working with our patient reference group (who we like to call our critical friends) as well as the new service provider for community services and local Walk-in Centres due to take over the contract on 1st April 2017 Class 4 How we make decisions Hard copy requested in Subject – writing to the Business to 60p (Decision making processes and records of decisions) Manager unless available per on the website copy We hold regular meetings (clinical, practice and staff meetings and these are plus minuted). This would include records of decisions made in the Practice affecting postage the provision of NHS services. Policies and procedures about the employment of staff Hard copy requested in As writing to the Business above Manager Internal instructions to staff and policies relating to the delivery of services Hard copy requested in As writing to the Business above Manager
Plans for the development and provision of NHS services We plan to continue to offer the services as detailed on our website including extended opening hours and training for 5th year medical students. Local engagement with other Practices in the Thames Medical locality covering West Elmbridge and Runnymede to provide high quality services closer to home such as musculoskeletal, dermatology, gynaecological. We are also in the process of federating with other Practices aiming to provide high quality services within North West Surrey. Working with NWS CCG and continued good relationship we have with the other Practice in the Centre, Rowan Tree Practice for example to improve telephone access and treatment room services. We continue to review our appointment availability and access in general as well as aim to improve positive communication and marketing about our services and infection control. We plan to increased working with our patient reference group (who we like to call our critical friends) as well as the new service provider for community services and local Walk-in Centres due to take over the contract on 1st April 2017 Hard copy requested in writing to the Business Manager Subject to 60p per copy plus postage Class 4 – How we make decisions (Decision making processes and records of decisions) We hold regular meetings (clinical, practice and staff meetings and these are minuted). This would include records of decisions made in the Practice affecting the provision of NHS services. Hard copy requested in writing to the Business Manager unless available on the website Subject to 60p per copy plus postage Policies and procedures about the employment of staff Hard copy requested in writing to the Business Manager As above Internal instructions to staff and policies relating to the delivery of services Hard copy requested in writing to the Business Manager As above
Freedom-of-Information-Publication.docx