Opportunities, priorities and options Priority Activity Expected Outcome Possible Performance Potential Lead Measurement Better support for Health Workforce Innovation to Improved access for patients to Brisbane North PHN will lead this number of students enhance the skills of enrolled /graduated those with appropriately trained staff, by activity. administrative staff in general percentage of students offering the right staff with the chronic and practice to enable practice who are employed in right training at the right time complex nurses and GPs to use their general practice upon conditions across higher-level skills in complex graduation patient care. change in skills/ the care knowledge post continuum implementation Service Navigation to enhance Improved access and awareness of Brisbane North PHN will lead this number of calls from service providers, HHS, awareness and access to health appropriate healthcare service for activity is partnership with Metro community and politicians service information that will the Brisbane North PHN region. North HHS. percentage of calls lead to people receiving the actioned within a day or right care in the right place at less the right time. Health Data Project to support Improved collection and use of number and percent of Brisbane North PHN will lead this general practices to make use of participating practices primary care data through general activity. their practice data to better level of engagement by practices and PHN systems. manage patient populations practice leading to more appropriate use data quality completeness of hospital services. for active patients of participating practices Remain Home Program to Reduced readmissions to hospitals The University of Queensland in number of GP practices integrate a clinical pharmacist recruited/maintained due to medicine complications. partnership with Brisbane North into participating general pharmacists recruited and PHN. practices to work with patients appointed to work with who are at risk of readmission to the practices hospital reduced documented adverse drug events and medicine related problems
Opportunities, priorities and options Priority Activity Expected Outcome Possible Performance Measurement Potential Lead Better support for those with chronic and complex conditions across the care continuum Health Workforce Innovation to enhance the skills of administrative staff in general practice to enable practice nurses and GPs to use their higher-level skills in complex patient care. Improved access for patients to appropriately trained staff, by offering the right staff with the right training at the right time number of students enrolled /graduated percentage of students who are employed in general practice upon graduation change in skills/ knowledge post implementation Brisbane North PHN will lead this activity. Service Navigation to enhance awareness and access to health service information that will lead to people receiving the right care in the right place at the right time. Improved access and awareness of appropriate healthcare service for the Brisbane North PHN region. number of calls from service providers, HHS, community and politicians percentage of calls actioned within a day or less Brisbane North PHN will lead this activity is partnership with Metro North HHS. Health Data Project to support general practices to make use of their practice data to better manage patient populations leading to more appropriate use of hospital services. Improved collection and use of primary care data through general practices and PHN systems. number and percent of participating practices level of engagement by practice data quality completeness for active patients of participating practices Brisbane North PHN will lead this activity. Remain Home Program to integrate a clinical pharmacist into participating general practices to work with patients who are at risk of readmission to hospital Reduced readmissions to hospitals due to medicine complications. number of GP practices recruited/maintained pharmacists recruited and appointed to work with the practices reduced documented adverse drug events and medicine related problems The University of Queensland in partnership with Brisbane North PHN.
FIN_DOHHNA%20Combined_171114.docx