Appendix 1 - Lift-sharing Platforms Assessment Platform Accessibility Ease of Use and Possible Cost Safety Popularity/ Cancellation Summary and Features Usage policy Total Bla Bla Website = intuitive Cost contribution is Members have Few Refunds offered Has perhaps the Car determined by driver profiles & ratings existing if drivers cancel best interface ’Trip with booking’ has users in and safety User profiles (with Members ID Service Fee Frome Passengers policies. App rating) verified (Calculated on basis of cost given refund if Optional log in via Also has the best contribution e.g. £1.50 for £5 they cancel Ladies only filter Facebook guarantee for >24hrs (excl CC, £3.50 for £20] Free to join cancellations. Contact users in service) and Option to add photo *Also option for ‘Trip advance through IM Members are 18 <24% (50% excl of the car to ease without booking’ without However, this is or over service) finding it online system (= no service set against the Members can fee but risks of cancellation considerable Free additional book for no Drivers costs etc.) disadvantage of insurance younger than 13 compensated in Paypal or Direct service fee cost. if travelling alone full if passenger Internal messaging no-show system 5/5 10/10 4/10 5/5 1/5 5/5 30/40 Lift Share Very comprehensive Liftshare calculated Members have *If lift is Overall best FAQs suggested contribution pp profiles number cancelled, platform. User profile based on length and R&C of existing payment will be Very App Optional log in via Mileage Payment Allowance Optional gender users refunded comprehensive Android and Facebook = drivers set price within this filter based in automatically FAQs on website Apple (not window to ensure no profit Frome within 48hrs and helpful windows) Users set Makes made (in keeping with car office. Free or (must register preferences/car rules recommendations
Appendix 1 - Lift-sharing Platforms Assessment Platform Accessibility Ease of Use and Features Possible Cost Safety Popularity/ Usage Cancellation policy Summary and Total Bla Bla Car App Free to join Members are 18 or over Members can book for no younger than 13 if travelling alone Website = intuitive User profiles (with rating) Optional log in via Facebook Option to add photo of the car to ease finding it Free additional insurance Internal messaging system Cost contribution is determined by driver ’Trip with booking’ has Service Fee (Calculated on basis of cost contribution e.g. £1.50 for £5 CC, £3.50 for £20] *Also option for ‘Trip without booking’ without online system (= no service fee but risks of cancellation costs etc.) Paypal or Direct Members have profiles & ratings Members ID verified Ladies only filter Contact users in advance through IM Few existing users in Frome Refunds offered if drivers cancel Passengers given refund if they cancel >24hrs (excl service) and <24% (50% excl service) Drivers compensated in full if passenger no-show Has perhaps the best interface and safety policies. Also has the best guarantee for cancellations. However, this is set against the considerable disadvantage of service fee cost. 5/5 10/10 4/10 5/5 1/5 5/5 30/40 Lift Share App Android and Apple (not windows) (must register Very comprehensive FAQs User profile Optional log in via Facebook Users set preferences/car rules Liftshare calculated suggested contribution pp based on length and R&C Mileage Payment Allowance = drivers set price within this window to ensure no profit made (in keeping with car Members have profiles Optional gender filter Makes recommendations number of existing users based in Frome *If lift is cancelled, payment will be refunded automatically within 48hrs Overall best platform. Very comprehensive FAQs on website and helpful office. Free or
Frome-Town-Council-Draft-Transport-Strategy-2017.docx