7.1 Participant satisfaction Participant satisfaction can be measured at the end of the programme using the statements below. Each statement allows the participant to assess the extent to which they agree or disagree. If each score is given a numerical value (i.e. completely disagree = 1; disagree = 2 etc.), when you add together all the participant scores, you can work out an average score for each statement, that will help you to assess how well you are doing. We have set out below the average score that you should be aiming for for each statement. Target I intend to tell other people that the Completely disagree 3.6 programme was very worthwhile Disagree Agree Completely agree The programme has helped me set Completely disagree 3.5 goals that are reasonable and within Disagree reach Agree Completely agree I trust the information and advice I Completely disagree 3.5 was given in the programme Disagree Agree Completely agree Course leaders were very well Completely disagree 3.7 organized Disagree Agree Completely agree I feel it was worth my time and effort Completely disagree 3.6 to take part in the programme Disagree Agree Completely agree Difficult topics and discussions were Completely disagree 3.6 handled well by the programme Disagree leaders Agree Completely agree I thought that programme content Completely disagree 3.4 was very relevant to my situation Disagree Agree Completely agree I feel that everyone in the programme Completely disagree 3.6 had a chance to speak if they wanted Disagree Agree Completely agree The people in the group worked very Completely disagree 3.6 well together Disagree
7.1 Participant satisfaction Participant satisfaction can be measured at the end of the programme using the statements below. Each statement allows the participant to assess the extent to which they agree or disagree. If each score is given a numerical value (i.e. completely disagree = 1; disagree = 2 etc.), when you add together all the participant scores, you can work out an average score for each statement, that will help you to assess how well you are doing. We have set out below the average score that you should be aiming for for each statement. Target I intend to tell other people that the programme was very worthwhile Completely disagree Disagree Agree Completely agree 3.6 The programme has helped me set goals that are reasonable and within reach Completely disagree Disagree Agree Completely agree 3.5 I trust the information and advice I was given in the programme Completely disagree Disagree Agree Completely agree 3.5 Course leaders were very well organized Completely disagree Disagree Agree Completely agree 3.7 I feel it was worth my time and effort to take part in the programme Completely disagree Disagree Agree Completely agree 3.6 Difficult topics and discussions were handled well by the programme leaders Completely disagree Disagree Agree Completely agree 3.6 I thought that programme content was very relevant to my situation Completely disagree Disagree Agree Completely agree 3.4 I feel that everyone in the programme had a chance to speak if they wanted Completely disagree Disagree Agree Completely agree 3.6 The people in the group worked very well together Completely disagree Disagree 3.6
guide_to_quality_assurance.docx