the wall when such a simple solution? As long as I can still get to see a GP it’s without waiting weeks, I think you should just crack on and do it.” Eden Terrace patient who had done a dummy run to Old Forge and stated “its quite easy to get to” In the areas that can be addressed by the practice the following action plan will be followed Theme Action By Whom Timescale Parking Advise Eden Practice In letter Once merger is – Terrace patients of confirming outcome agreed the parking of the merger if arrangements approved Distance to Advise Eden Practice In letter Once merger is – Practice Terrace patients of confirming outcome agreed public transport to of the merger if Old Forge approved Include in patient leaflets Opening Hours To engage with Practice via PPG Within 6 months of patients with and patient survey the merger taking regard to extended place hours Staffing To inform patients Practice via PPG, As soon as date is of the new staffing TV screens and agreed for merger arrangements patient leaflet to take place Ensure that there is Practices - rota patient facing representation from both practices once the merger takes place e.g – member of staff from both Old Forge and Eden Terrace on reception desk to assist with patient transition 8 Summary Details of the Practices Proposal Current provision Current Provision Merged – – The old Forge Eden Terrace Surgery
the wall when it’s such a simple solution? As long as I can still get to see a GP without waiting weeks, I think you should just crack on and do it.” Eden Terrace patient who had done a dummy run to Old Forge and stated “its quite easy to get to” In the areas that can be addressed by the practice the following action plan will be followed Theme Action By Whom Timescale Parking Advise Eden Terrace patients of the parking arrangements Practice – In letter confirming outcome of the merger if approved Once merger is agreed Distance to Practice Advise Eden Terrace patients of public transport to Old Forge Practice – In letter confirming outcome of the merger if approved Include in patient leaflets Once merger is agreed Opening Hours To engage with patients with regard to extended hours Practice via PPG and patient survey Within 6 months of the merger taking place Staffing To inform patients of the new staffing arrangements Ensure that there is patient facing representation from both practices once the merger takes place – e.g member of staff from both Old Forge and Eden Terrace on reception desk to assist with patient transition Practice via PPG, TV screens and patient leaflet Practices - rota As soon as date is agreed for merger to take place 8 Summary Details of the Practices Proposal Current provision – The old Forge Surgery Current Provision – Eden Terrace Merged
Final-Business-Case.docx