Core Area: Quality Improvement (QI) Objective Activity Impact Support AZ CAHs in reporting MBQIP Encourage AZ CAHs to publically report Phase 3 measures (ED Communication) Achieve 100% participation Hospital Compare (HC) on relevant Provide education/generate reports to Quality improves by using data inpatient, outpatient, and HCAHPS use, track and benchmark quality scores Patient satisfaction improves patient assessment of care measures. Adopt use of HCAHPS to establish QI interventions Convene Directors of Nursing and Assess future direction of the Quality Survey results guide direction Quality from 12 AZ CAHs to participate Network Hospital communication needs in the multi-hospital Quality Network. Distribute TeamSTEPPS Culture survey identified Develop capacity of 15 AZ CAHs to Convene HIT and Quality Mangers achieve Meaningful Use standards and EMR used to support quality quarterly focused on Electronic Quality utilize EMR to support quality improvement initiatives Measures improvement initiatives. Core Area: Operational and Financial Performance Improvement (OPI) Objective Activity Impact Sponsor Annual Performance Leadership strengthened/ Support AZ CAH leadership by Improvement Summit resources aligned on need promoting peer-to-peer exchange and Support AZ CAH leadership to attend Best practices shared among implementing evidence-based strategies to Western Region Flex Conference western states improve operational and financial (Tucson) Hospital Boards understand performance. Support CAH Board of Trustee health care issues based training Assist AZ CAHs in identifying potential Distribution of FMT Financial Indicator Improvement of financial/ areas of financial and operational Reports operational performance improvement. Support AZ CAHs in planning and TA provided on Revenue Cycle Improvement of financial/ implementing interventions to improve Management operational performance financial improvement. Core Area: Health System Development and Community Engagement Objective Activity Impact Support CAHs to maintain Level IV Current L4TCs maintain Work with ADHS-BEMSTS, Banner certification certification Health, & Trauma One Centers to Assess impact of L4TCs L4TCs Trauma enhance AZ’s increase/maintain CAH Level IV Trauma System Conduct state wide EMS needs Centers; assess impact of designation assessment Support direction for FY 2015 Support CAHs in reviewing existing Provide TA to CAHs in using results CAHs use data from needs community health needs assessments and from Community Health Needs assessment to improve care and assessing project (s) implementation. Assessments finances This program is made possible with funding from HRSA Office of Rural Health Policy to the Arizona Rural Hospital Flexibility Program at The University of Arizona, Mel and Enid Zuckerman College of Public Health, Center for Rural Health
Core Area: Quality Improvement (QI) Objective Activity Impact Encourage AZ CAHs to publically report Hospital Compare (HC) on relevant inpatient, outpatient, and HCAHPS patient assessment of care measures. Support AZ CAHs in reporting MBQIP Phase 3 measures (ED Communication) Provide education/generate reports to use, track and benchmark quality scores Adopt use of HCAHPS to establish QI interventions Achieve 100% participation Quality improves by using data Patient satisfaction improves Convene Directors of Nursing and Quality from 12 AZ CAHs to participate in the multi-hospital Quality Network. Assess future direction of the Quality Network Distribute TeamSTEPPS Culture survey Survey results guide direction Hospital communication needs identified Develop capacity of 15 AZ CAHs to achieve Meaningful Use standards and utilize EMR to support quality improvement initiatives. Convene HIT and Quality Mangers quarterly focused on Electronic Quality Measures EMR used to support quality improvement initiatives Core Area: Operational and Financial Performance Improvement (OPI) Objective Activity Impact Support AZ CAH leadership by promoting peer-to-peer exchange and implementing evidence-based strategies to improve operational and financial performance. Sponsor Annual Performance Improvement Summit Support AZ CAH leadership to attend Western Region Flex Conference (Tucson) Support CAH Board of Trustee training Leadership strengthened/ resources aligned based on need Best practices shared among western states Hospital Boards understand health care issues Assist AZ CAHs in identifying potential areas of financial and operational improvement. Distribution of FMT Financial Indicator Reports Improvement of financial/ operational performance Support AZ CAHs in planning and implementing interventions to improve financial improvement. TA provided on Revenue Cycle Management Improvement of financial/ operational performance Core Area: Health System Development and Community Engagement Objective Activity Impact Work with ADHS-BEMSTS, Banner Health, & Trauma One Centers to increase/maintain CAH Level IV Trauma Centers; assess impact of designation Support CAHs to maintain Level IV certification Assess impact of L4TCs Conduct state wide EMS needs assessment Current L4TCs maintain certification L4TCs enhance AZ’s Trauma System Support direction for FY 2015 Support CAHs in reviewing existing community health needs assessments and assessing project (s) implementation. Provide TA to CAHs in using results from Community Health Needs Assessments CAHs use data from needs assessment to improve care and finances This program is made possible with funding from HRSA Office of Rural Health Policy to the Arizona Rural Hospital Flexibility Program at The University of Arizona, Mel and Enid Zuckerman College of Public Health, Center for Rural Health
Handout_Flex%202014Highlights.docx