There are a number of sources of information that may be relevant in the context of managing and monitoring contractors and the provision of services that they are responsible for. They are set out below: Table 1: Information sources Key sources of data and Other optional sources of data and information information which may provide additional context Quality outcomes framework (QOF) Referral and out of hours (OOHs) General practice high level indicator data set Infection control Practice profile Public health targets Practice declaration Complaints and other PALS Financial systems information Prescribing data Employment law and workforce Referrals Clinical audit Clinical governance systems HR policies IT control Whistle blowing Visits to the practice (QOF / CQC) Patient experience Serious untoward incident (SUI) Accident & Emergency (A&E) data Expected health outcomes Controlled drugs Safeguarding Children Good information governance (Information security management: NHS codes of practice and Records management: NHS codes of practice) is essential. AT PMC managers should have a practice file where all relevant sources of information are kept. For example, the file may include all relevant correspondence and notes of any meeting held with the contractor. 2. Early warning and support In many cases, the best opportunity to address concerns successfully is if potential problems are identified early. The process for recognition
There are a number of sources of information that may be relevant in the context of managing and monitoring contractors and the provision of services that they are responsible for. They are set out below: Table 1: Information sources Key sources of data and information Other optional sources of data and information which may provide additional context Quality outcomes framework (QOF) General practice high level indicator set Practice profile Practice declaration Financial systems Prescribing data Referrals Clinical governance systems IT control Visits to the practice (QOF / CQC) Serious untoward incident (SUI) Referral and out of hours (OOHs) data Infection control Public health targets Complaints and other PALS information Employment law and workforce Clinical audit HR policies Whistle blowing Patient experience Accident & Emergency (A&E) data Expected health outcomes Controlled drugs Safeguarding Children Good information governance (Information security management: NHS codes of practice and Records management: NHS codes of practice) is essential. AT PMC managers should have a practice file where all relevant sources of information are kept. For example, the file may include all relevant correspondence and notes of any meeting held with the contractor. 2. Early warning and support In many cases, the best opportunity to address concerns successfully is if potential problems are identified early. The process for recognition
Guidance_to_support_delivery_of__AM_in_Primary_Medical_Services_2013.docx