To help you review your work and answer this question, we’ve provided a CQI Tool on page 130 for you to use. The tool walks you through reexamining the previous eight GTO questions to determine how your plans went and prompts you to think about what you might do differently next time. Here are some suggestions for preparing for your CQI Review: Engage your program staff in discussions about the CQI process – Let staff know ahead of time you’re planning such a review. Get their ideas for how to do it, what information to use, and how to gather and incorporate their feedback. Gather together all the information you want to review – With the results of your process and outcome evaluation in mind, gather information from your: needs assessment reports goals and desired outcomes fit worksheet capacity assessment tools work plan process evaluation showing successes and challenges of delivering your program summary of satisfaction surveys from staff and participants (if completed) data summary of outcome evaluation Set up a work group – It might be helpful to have a specific group tasked with using the information you’ve gathered to go through the CQI Tool and answer the questions and suggest improvements to carry out. Complete your review – Complete each section of the CQI Tool by answering the questions using the information and data you have gathered from your program’s plan, implementation, and evaluation. If you find that there are new needs among homeless Veterans in your local area, you’ll have to come up with new goals and desired outcomes targeting those needs as well as different programming, fit and capacity assessments, plans and evaluations. You may also find that the only things you need to change the next time around are some of your implementation strategies. When you’ve finished your review process, summarize the information learned by answering these questions. You can use the CQI Tool as your checklist for this step. What should you do with this information when you’re done?
To help you review your work and answer this question, we’ve provided a CQI Tool on page 130 for you to use. The tool walks you through reexamining the previous eight GTO questions to determine how your plans went and prompts you to think about what you might do differently next time. Here are some suggestions for preparing for your CQI Review: Engage your program staff in discussions about the CQI process – Let staff know ahead of time you’re planning such a review. Get their ideas for how to do it, what information to use, and how to gather and incorporate their feedback. Gather together all the information you want to review – With the results of your process and outcome evaluation in mind, gather information from your: needs assessment reports goals and desired outcomes fit worksheet capacity assessment tools work plan process evaluation showing successes and challenges of delivering your program summary of satisfaction surveys from staff and participants (if completed) data summary of outcome evaluation Set up a work group – It might be helpful to have a specific group tasked with using the information you’ve gathered to go through the CQI Tool and answer the questions and suggest improvements to carry out. Complete your review – Complete each section of the CQI Tool by answering the questions using the information and data you have gathered from your program’s plan, implementation, and evaluation. If you find that there are new needs among homeless Veterans in your local area, you’ll have to come up with new goals and desired outcomes targeting those needs as well as different programming, fit and capacity assessments, plans and evaluations. You may also find that the only things you need to change the next time around are some of your implementation strategies. When you’ve finished your review process, summarize the information learned by answering these questions. You can use the CQI Tool as your checklist for this step. What should you do with this information when you’re done?
GTO_Homelessness_Manual.docx