Performance and skills management Overview of what is required Suggested approach Examples of evidence 1.10.5 Supervision of the clinical workforce is provided whenever it is necessary for individuals to fulfil their designated role Clinicians who are developing their skills or are Requirements for supervision can be defined Policies, procedures and/or protocols for the completing an assessment phase may need to be supervision of clinicians. in: supervised. Your community health service Supervision or mentorship program. policies, procedures and/or protocols should have documented procedures for Position descriptions, duty statements or position descriptions identifying which members of the workforce are to employment contracts that describe professional registration requirements be supervised, who can provide supervision and requirements for supervised staff and professional qualifications and training how long supervision is required. supervisors. programs. Register of workforce qualifications and areas of You should ensure that reports on the supervised credentialed practice. workforce are prepared routinely, in line with the documented procedure. Documented review of qualifications and competencies for the clinical workforce. Supervision and observational reports of clinical practice. 1.11 Implementing a performance development system for the clinical workforce that supports performance improvement within their scope of practice 1.11.1 A valid and reliable performance review process is in place for the clinical workforce 1.11.2 The clinical workforce participates in regular performance reviews that support individual development and improvement Your community health service should If the overarching health service organisation Policies, procedures and/or protocols has a performance review process, engage the implement and maintain a robust system of outlining the performance review system. workforce to put these requirements in place performance review and development for all A documented performance development locally. clinicians. system that meets professional If your community health service is required to development guidelines and credentialing You should review this system regularly to implement a performance review process: requirements. ensure its design, resourcing and monitoring develop a policy, procedure and/or protocol Individual professional development plans support safe and good quality clinical practices, that document training needs identified for conducting performance reviews that clinical engagement and good consumer through individual performance reviews. defines participants, timeframes and record outcomes. keeping requirements Audit of use of policies, procedures and/or protocols on the performance review process for the clinical workforce.
Overview of what is required Suggested approach Examples of evidence 1.10.5 Supervision of the clinical workforce is provided whenever it is necessary for individuals to fulfil their designated role Clinicians who are developing their skills or are completing an assessment phase may need to be supervised. Your community health service should have documented procedures for identifying which members of the workforce are to be supervised, who can provide supervision and how long supervision is required. You should ensure that reports on the supervised workforce are prepared routinely, in line with the documented procedure. Requirements for supervision can be defined in: policies, procedures and/or protocols position descriptions professional registration requirements professional qualifications and training programs. Policies, procedures and/or protocols for the supervision of clinicians. Supervision or mentorship program. Position descriptions, duty statements or employment contracts that describe requirements for supervised staff and supervisors. Register of workforce qualifications and areas of credentialed practice. Documented review of qualifications and competencies for the clinical workforce. Supervision and observational reports of clinical practice. 1.11 Implementing a performance development system for the clinical workforce that supports performance improvement within their scope of practice 1.11.1 A valid and reliable performance review process is in place for the clinical workforce 1.11.2 The clinical workforce participates in regular performance reviews that support individual development and improvement Your community health service should implement and maintain a robust system of performance review and development for all clinicians. You should review this system regularly to ensure its design, resourcing and monitoring support safe and good quality clinical practices, clinical engagement and good consumer outcomes. If the overarching health service organisation has a performance review process, engage the workforce to put these requirements in place locally. If your community health service is required to implement a performance review process: develop a policy, procedure and/or protocol for conducting performance reviews that defines participants, timeframes and record keeping requirements Policies, procedures and/or protocols outlining the performance review system. A documented performance development system that meets professional development guidelines and credentialing requirements. Individual professional development plans that document training needs identified through individual performance reviews. Audit of use of policies, procedures and/or protocols on the performance review process for the clinical workforce. Performance and skills management
Guide-to-the-NSQHS-Standards-for-community-health-services-February-2016.docx