HLTCSD304B Support the care of clients Element 4 Recognise and 4.1 Give priority to the confidentiality and privacy of the Q11 – pass on significant client when providing reports to appropriate personnel. information about clients 4.2 Obtain information from relevant sources as required. Q11 4.3 Pass on significant information to appropriate care team Q11 member as required. Critical aspects of Evidence of specified essential knowledge as well as skills. Q1–5 Tasks 7–10 evidence Demonstrated consistency of performance over the required range of situations relevant to the workplace. Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible. Effective communication skills with clients. Effective relationship management with clients. Ability to safely perform care tasks. Maintenance of client confidentiality and privacy. Required knowledge Knowledge of relevant care programs and plans and Q5 assistance which may include: purpose of continence programs and knowledge of continence aids causes of loss of skin integrity, implications for the client and processes to maintain skin integrity personal care
HLTCSD304B Support the care of clients Element 4 – Recognise and pass on significant information about clients 4.1 Give priority to the confidentiality and privacy of the client when providing reports to appropriate personnel. Q11 4.2 Obtain information from relevant sources as required. Q11 4.3 Pass on significant information to appropriate care team member as required. Q11 Critical aspects of evidence Evidence of specified essential knowledge as well as skills. Demonstrated consistency of performance over the required range of situations relevant to the workplace. Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible. Effective communication skills with clients. Effective relationship management with clients. Ability to safely perform care tasks. Maintenance of client confidentiality and privacy. Q1–5 Tasks 7–10 Required knowledge Knowledge of relevant care programs and plans and assistance which may include: purpose of continence programs and knowledge of continence aids causes of loss of skin integrity, implications for the client and processes to maintain skin integrity personal care Q5
HC1597_CertIII_Hlth_Serv_Asstance.docx