Mixing bottom-up with top-down approaches The creation of accessible services can be achieved from either a top-down or a bottom-up approach. Table 7 highlights the fundamentals of both approaches. By combining the principles of both top-down and bottom-up approaches, the principles of universal design can be brought to fruition (see section Accessibility). Feedback from local communities on accessibility needs and capacities can inform national and international legislation on accessibility standards, which in turn, can promote the application of accessibility at the local levels, basing accessibility policies on the user experience. Public servants can be sensitized to solicit this feedback from communities and processes can be established to integrate it in decision-making. Such practices, which incorporate user experience, can help to identify the barriers to accessibility in the local community, enhancing user experience and driving the concept of universal design. Table 7. Bottom-up with top-down approaches to accessibility Approach Fundamentals Example Top-down Implement accessibility through the In Cambodia, the Law on the lens of the CRPD, other Protection and the Promotion of the internationally agreed frameworks Rights of Persons with Disabilities and national legislation. Such (2009) refers to accessibility in the legislations are regulated by integration, protection and standard-setting specifications. establishment of provisions and services which are accessible to persons with disabilities. Bottom-up Driven by local initiatives which During the first Asian and Pacific identify requirements and minimum Decade of Disabled Persons accessibility standards appropriate to governments, civil society
Mixing bottom-up with top-down approaches The creation of accessible services can be achieved from either a top-down or a bottom-up approach. Table 7 highlights the fundamentals of both approaches. By combining the principles of both top-down and bottom-up approaches, the principles of universal design can be brought to fruition (see section Accessibility). Feedback from local communities on accessibility needs and capacities can inform national and international legislation on accessibility standards, which in turn, can promote the application of accessibility at the local levels, basing accessibility policies on the user experience. Public servants can be sensitized to solicit this feedback from communities and processes can be established to integrate it in decision-making. Such practices, which incorporate user experience, can help to identify the barriers to accessibility in the local community, enhancing user experience and driving the concept of universal design. Table 7. Bottom-up with top-down approaches to accessibility Approach Fundamentals Example Top-down Implement accessibility through the lens of the CRPD, other internationally agreed frameworks and national legislation. Such legislations are regulated by standard-setting specifications. In Cambodia, the Law on the Protection and the Promotion of the Rights of Persons with Disabilities (2009) refers to accessibility in the integration, protection and establishment of provisions and services which are accessible to persons with disabilities. Bottom-up Driven by local initiatives which identify requirements and minimum accessibility standards appropriate to During the first Asian and Pacific Decade of Disabled Persons governments, civil society
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