East Guidance and Over the lifetime Community Renfrewshire training to be of the plan Services/Education Council does not given to staff on Services at present how to treat provide a Gaelic enquiries from element to its Gaelic speakers. reception service This service will be actively offered Telephone East Guidance and Over the lifetime Corporate and Renfrewshire training to be of the plan Community Council does not given to staff on Services/Education at present how to treat calls Services provide a Gaelic from Gaelic element to its speakers. This telephone service service will be actively offered Mail and Email East We will offer a End of 2015 All Services as Renfrewshire commitment that appropriate Council does not written at present communications provide a Gaelic received in Gaelic element to its will receive a mail and email reply in Gaelic services Forms End of 2015 Corporate and East We will offer a Community Renfrewshire commitment to Services Council does not accept forms at present completed in provide a Gaelic Gaelic for element to forms translation Public Meetings East Where From 2015 and Corporate and Renfrewshire reasonable then over the Community Council does not notice is given, lifetime of the plan Services at present we will provide provide an an interpreter interpretation service for key service at public public meetings meetings. This
East Renfrewshire Council does not at present provide a Gaelic element to its reception service Guidance and training to be given to staff on how to treat enquiries from Gaelic speakers. This service will be actively offered Over the lifetime of the plan Community Services/Education Services Telephone East Renfrewshire Council does not at present provide a Gaelic element to its telephone service Guidance and training to be given to staff on how to treat calls from Gaelic speakers. This service will be actively offered Over the lifetime of the plan Corporate and Community Services/Education Services Mail and Email East Renfrewshire Council does not at present provide a Gaelic element to its mail and email services We will offer a commitment that written communications received in Gaelic will receive a reply in Gaelic End of 2015 All Services as appropriate Forms East Renfrewshire Council does not at present provide a Gaelic element to forms We will offer a commitment to accept forms completed in Gaelic for translation End of 2015 Corporate and Community Services Public Meetings East Renfrewshire Council does not at present provide an interpretation service at public meetings Where reasonable notice is given, we will provide an interpreter service for key public meetings. This From 2015 and then over the lifetime of the plan Corporate and Community Services
GAELIC%20%20DRAFT%20PLAN.docx