Article 3 Service – Article 4 Integrity of mail – Article 6 Custody of the mail – Article 14 Handover – Article 10 Critical handover times – Article 11 Handover failure – Article 5 Refusal of handover – Article 9 Routeing – Article 7 Performance – Article 8 Subcontractors – Article 12 Access of the Principal to Carrier's premises – Article 13 Delivery failure and possible remedy – IV. The Principal's obligations 10 Article 15 Operational aspects – Article 16 Documentation – V. Obligations common to both Parties 11 Article 17 Dangerous goods and UPU wrongly admitted articles – Article 18 EDI messaging – VI. Rates 11 Article 19 Rates – VII. Terms of payment 12 Article 20 Invoice – Article 21 Payment – Article 22 Billing dispute – 13 VIII. Irregularities and liability Article 23 Irregularities – Article 24 Liability – Article 25 Limitation of liability – Article 26 Exemption of liability – IX. Duration and termination of the Agreement 16 Article 27 Entry into force and duration of the Agreement – Article 28 Termination of the agreement – X. Disputes 16 Article 29 Governing law and jurisdiction – XI. Final provisions 17 Article 30 Confidential information – Article 31 Force majeure – Article 32 Amendments –
Article 3 – Service Article 4 – Integrity of mail Article 6 – Custody of the mail Article 14 – Handover Article 10 – Critical handover times Article 11 – Handover failure Article 5 – Refusal of handover Article 9 – Routeing Article 7 – Performance Article 8 – Subcontractors Article 12 – Access of the Principal to Carrier's premises Article 13 – Delivery failure and possible remedy IV. The Principal's obligations 10 Article 15 – Operational aspects Article 16 – Documentation V. Obligations common to both Parties 11 Article 17 – Dangerous goods and UPU wrongly admitted articles Article 18 – EDI messaging VI. Rates 11 Article 19 – Rates VII. Terms of payment 12 Article 20 – Invoice Article 21 – Payment Article 22 – Billing dispute VIII. Irregularities and liability 13 Article 23 – Irregularities Article 24 – Liability Article 25 – Limitation of liability Article 26 – Exemption of liability IX. Duration and termination of the Agreement 16 Article 27 – Entry into force and duration of the Agreement Article 28 – Termination of the agreement X. Disputes 16 Article 29 – Governing law and jurisdiction XI. Final provisions 17 Article 30 – Confidential information Article 31 – Force majeure Article 32 – Amendments
frameworkForAServiceAgreementEn.docx