3. Sales and service channels Disputes are classified by the sales/service The table below shows a full list of our and FSP’s nominated members’ sales channel when they complete their annual assessment for us. service channels. Stockbroker Superannuation fund trustee/advisor Sales and service channel Timeshare scheme operators Accountant currency transfer provider Travellers’ cheques/foreign Administration services provider Trustee Bank Underwriting agency Building society Warranty provider Charity/community fund Clearing/settlement house Corporate advisor Coverholder Credit provider Credit reporting agency Credit representative Credit union Custodial and depository services Debt collector or buyer Derivatives dealer Finance broker Financial advisor/planner Foreign exchange dealer Friendly society General insurance broker General insurer Life insurance broker Life insurer Make a market Sales and service channel Managed discretionary account operator MIS operator/fund manager Mortgage aggregator Mortgage broker Mortgage manager Mortgage originator Non-cash payment system provider Pooled superannuation trust Private health insurer Product distributor Product issuer Professional indemnity insurer Provider of lender of record services Reinsurer/reinsurance agent Research house Securities dealer
3. Sales and service channels Disputes are classified by the FSP’s nominated sales/service channel when they complete their annual assessment for us. The table below shows a full list of our members’ sales and service channels. Sales and service channel Accountant Administration services provider Bank Building society Charity/community fund Clearing/settlement house Corporate advisor Coverholder Credit provider Credit reporting agency Credit representative Credit union Custodial and depository services Debt collector or buyer Derivatives dealer Finance broker Financial advisor/planner Foreign exchange dealer Friendly society General insurance broker General insurer Life insurance broker Life insurer Make a market Sales and service channel Managed discretionary account operator MIS operator/fund manager Mortgage aggregator Mortgage broker Mortgage manager Mortgage originator Non-cash payment system provider Pooled superannuation trust Private health insurer Product distributor Product issuer Professional indemnity insurer Provider of lender of record services Reinsurer/reinsurance agent Research house Securities dealer Stockbroker Superannuation fund trustee/advisor Timeshare scheme operators Travellers’ cheques/foreign currency transfer provider Trustee Underwriting agency Warranty provider
fos-annual-review-20162016-word.docx