programs is a significant factor in explaining why its CARES enrollment numbers are low. However, another possible contributing factor for low CARES participation UGI’s level is a lack of customer education about the services offered by the program. Accordingly, we recommend that UGI provide information about CARES services as part of all future universal service outreach efforts in order to increase customer participation. If we continue to see the numbers decline, we will revisit this issue in next USECP UGI’s review. Program Budgets Table 12 below shows the proposed budget levels for UGI universal Companies’ service components for 2014-2017 and their respective proposed universal service program spending.
programs is a significant factor in explaining why its CARES enrollment numbers are low. However, another possible contributing factor for UGI’s low CARES participation level is a lack of customer education about the services offered by the program. Accordingly, we recommend that UGI provide information about CARES services as part of all future universal service outreach efforts in order to increase customer participation. If we continue to see the numbers decline, we will revisit this issue in UGI’s next USECP review. Program Budgets Table 12 below shows the proposed budget levels for UGI Companies’ universal service components for 2014-2017 and their respective proposed universal service program spending.
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