CLASS 1: ABOUT Class description: Information about who we are, where to find us, how to contact us, how we are managed and our external relations The information we publish under this class How to access it 1. Name, address, contact details ‘Contact Us’ section above, practice website and Patient Information Leaflet 2. Practice opening hours Practice website and Patient Information Leaflet 3. Organisational structure: [practice owner(s), ‘About ‘ section above and at practice partner(s), owner of premises] and Patient Information Leaflet 4. Legal/contractual framework for the practice: ‘About section above, [NHS terms of service] 5. Standards ‘About ‘ section above, displayed at practice, NHS Quality Improvement Scotland (2006) 6. Reports to regulators and internal and external At practice audits: 7. Strategic planning processes: [continuity planning, Policies available at practice risk management etc] 8. Contact details for customer care and complaints See 1. in this class 9. Model Publication Scheme and Guide to Practice website at practice and Information available on the 10. Charging schedule for published information ‘Charges’ section above 11. Charging schedule for environmental information Appendix I below not available through this publication scheme 12. Advice about how to request information ‘Accessing information under this scheme’ section above and also website
CLASS 1: ABOUT Class description: Information about who we are, where to find us, how to contact us, how we are managed and our external relations The information we publish under this class How to access it 1. Name, address, contact details ‘Contact Us’ section above, practice website and Patient Information Leaflet 2. Practice opening hours Practice website and Patient Information Leaflet 3. Organisational structure: [practice owner(s), partner(s), owner of premises] ‘About ‘ section above and at practice and Patient Information Leaflet 4. Legal/contractual framework for the practice: [NHS terms of service] ‘About section above, 5. Standards ‘About ‘ section above, displayed at practice, NHS Quality Improvement Scotland (2006) 6. Reports to regulators and internal and external audits: At practice 7. Strategic planning processes: [continuity planning, risk management etc] Policies available at practice 8. Contact details for customer care and complaints See 1. in this class 9. Model Publication Scheme and Guide to Information Practice website at practice and available on the 10. Charging schedule for published information ‘Charges’ section above 11. Charging schedule for environmental information not available through this publication scheme Appendix I below 12. Advice about how to request information ‘Accessing information under this scheme’ section above and also website
freedom-of-information-act-scotland-oct-2016.docx