Solutions Remaining non-judgemental – try to use objective evidence. Use of time – splitting up meetings to maintain on-going relationship and also opportunity to build bridges again. Prepare – try to anticipate specific Qs or problems and think about how to deal with them e.g. taking a colleague with you. Explore ideas of other person involved. Emotional intelligence – monitor your own feelings - possibly may need to keep them in check – in other situations may be helpful to share them Minute the conversation. Imagine yourself in the other person’s place – how do they feel?
Solutions Remaining non-judgemental – try to use objective evidence. Use of time – splitting up meetings to maintain on-going relationship and also opportunity to build bridges again. Prepare – try to anticipate specific Qs or problems and think about how to deal with them e.g. taking a colleague with you. Explore ideas of other person involved. Emotional intelligence – monitor your own feelings - possibly may need to keep them in check – in other situations may be helpful to share them Minute the conversation. Imagine yourself in the other person’s place – how do they feel?
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