Where Service and Warranty is a requirement of the contract the QMS it must Quality System Servicing ISO9001 8.5.5 include a Service and Warranty Procedure describing how servicing is performed 3.15 Requirements, Purchasing and recorded and details of any warranty.
3.15 Servicing Quality System Requirements, Purchasing ISO9001 8.5.5 Where Service and Warranty is a requirement of the contract the QMS it must include a Service and Warranty Procedure describing how servicing is performed and recorded and details of any warranty.
guidelines-pqp-for-projects.docx