healthcare system for Aboriginal Torres Strait Islander and Torres Strait Islander children children reported satisfaction with referral pathways Opportunities, priorities and options Priority Possible Options Expected Outcome Possible Performance Potential Lead Measurement After-hours Commission outreach services Immediate clinical needs are number of clients Brisbane North PHN to lead met, increased links to primary provided services after Service Delivery catered to homeless and vulnerable planning and deliver activity healthcare for vulnerable groups hours groups, to connect in with through commissioning processes. and reduced after-hours number of referrals mainstream primary care services, presentations and use of ambulance usage particularly during the after- hours Queensland Ambulance Service. client case studies period. Work with key local stakeholders to Improved patient outcomes, referrals to services and Brisbane North PHN to lead supports manage frequent presenters to reduced presentations to planning and deliver activity number of presentations Emergency Departments by Emergency Departments, through commissioning processes. to ED for cohort pre and providing viable and sustainable identified pathways for post implementation alternatives appropriate care and treatment for frequent presenters. Training for after-hours doctors to Reduced presentations to Brisbane North PHN to lead number of education sessions delivered improve service delivery in aged hospital for patients who could planning and delivery activity reported change in care facilities and palliative care be managed at RACFs or other through commissioning process. knowledge situations. community environments. referrals to service and supports change over time in hospital presentations
healthcare system for Aboriginal and Torres Strait Islander children Torres Strait Islander children reported satisfaction with referral pathways Opportunities, priorities and options Priority Possible Options Expected Outcome Possible Performance Measurement Potential Lead After-hours Service Delivery Commission outreach services catered to homeless and vulnerable groups, to connect in with mainstream primary care services, particularly during the after- hours period. Immediate clinical needs are met, increased links to primary healthcare for vulnerable groups and reduced after-hours presentations and use of Queensland Ambulance Service. number of clients provided services after hours number of referrals ambulance usage client case studies Brisbane North PHN to lead planning and deliver activity through commissioning processes. Work with key local stakeholders to manage frequent presenters to Emergency Departments by providing viable and sustainable alternatives Improved patient outcomes, reduced presentations to Emergency Departments, identified pathways for appropriate care and treatment for frequent presenters. referrals to services and supports number of presentations to ED for cohort pre and post implementation Brisbane North PHN to lead planning and deliver activity through commissioning processes. Training for after-hours doctors to improve service delivery in aged care facilities and palliative care situations. Reduced presentations to hospital for patients who could be managed at RACFs or other community environments. number of education sessions delivered reported change in knowledge referrals to service and supports change over time in hospital presentations Brisbane North PHN to lead planning and delivery activity through commissioning process.
FIN_DOHHNA%20Combined_171114.docx