Governance and quality improvement systems Overview of what is required Suggested approach Examples of evidence 1.4.2 Annual mandatory training programs to meet the requirements of these Standards A policy should be in place that outlines the Education and training may involve: Evidence of the assessment of training needs annual mandatory training requirements for through review of incidents, performance data, tutorial sessions that may be combined with the workforce. workforce feedback, workforce reviews, general administrative meetings system audits and policy. dedicated time for teaching, supervision and Throughout the NSQHS Standards there are Schedule of planned annual mandatory assessment of new skills actions that require the workforce to participate training that addresses the requirements of the locally managed and run professional in education and training and be competent in NSQHS Standards. areas such as aseptic technique () and development sessions Education resources and records of attendance consumer-centred care () to meet the formal training provided by the workforce or at mandatory training by the workforce. requirements of the NSQHS Standards. Your external providers. community health service should ensure that Evaluation survey or report on training Maintain a register of training provided or programs on workforce safety and quality roles, training undertaken is reconciled with the skills records of attendance and achievement at responsibilities and accountabilities. needed. mandatory training programs by the Memos, newsletters or other communication clinical workforce. Further training for the workforce, including material provided to the workforce regarding agency and locum workforce, should be offered annual mandatory training requirements. by your community health service based on identified needs and risks within the organisation. 1.4.3 Locum and agency workforce have the necessary information, training and orientation to the workplace to fulfil their safety and quality roles and responsibilities All agency and locum staff should undergo Document the orientation program and Orientation manuals and education resources orientation prior to or upon commencement of participation by locum and agency workforce. for locum and agency workforce. work in your community health service. Assess the need for training in safety and Position descriptions, duty statements quality and risk assessment at and employment contracts that detail the Your community health service should ensure safety and quality roles, responsibilities orientation. there is a process in place to orientate locum and accountabilities for locum and agency or agency staff to your organisation and that Provide access to training or include training workforce. adequate supervision and support is requirements in contractual arrangements with locum and agency providers. available to fulfil their safety and quality roles and responsibilities.
Governance and quality improvement systems Overview of what is required Suggested approach Examples of evidence 1.4.2 Annual mandatory training programs to meet the requirements of these Standards A policy should be in place that outlines the annual mandatory training requirements for the workforce. Throughout the NSQHS Standards there are actions that require the workforce to participate in education and training and be competent in areas such as aseptic technique () and consumer-centred care () to meet the requirements of the NSQHS Standards. Your community health service should ensure that training undertaken is reconciled with the skills needed. Further training for the workforce, including agency and locum workforce, should be offered by your community health service based on identified needs and risks within the organisation. Education and training may involve: tutorial sessions that may be combined with general administrative meetings dedicated time for teaching, supervision and assessment of new skills locally managed and run professional development sessions formal training provided by the workforce or external providers. Maintain a register of training provided or records of attendance and achievement at mandatory training programs by the clinical workforce. Evidence of the assessment of training needs through review of incidents, performance data, workforce feedback, workforce reviews, system audits and policy. Schedule of planned annual mandatory training that addresses the requirements of the NSQHS Standards. Education resources and records of attendance at mandatory training by the workforce. Evaluation survey or report on training programs on workforce safety and quality roles, responsibilities and accountabilities. Memos, newsletters or other communication material provided to the workforce regarding annual mandatory training requirements. 1.4.3 Locum and agency workforce have the necessary information, training and orientation to the workplace to fulfil their safety and quality roles and responsibilities All agency and locum staff should undergo orientation prior to or upon commencement of work in your community health service. Your community health service should ensure there is a process in place to orientate locum or agency staff to your organisation and that adequate supervision and support is available to fulfil their safety and quality roles and responsibilities. Document the orientation program and participation by locum and agency workforce. Assess the need for training in safety and quality and risk assessment at orientation. Provide access to training or include training requirements in contractual arrangements with locum and agency providers. Orientation manuals and education resources for locum and agency workforce. Position descriptions, duty statements and employment contracts that detail the safety and quality roles, responsibilities and accountabilities for locum and agency workforce.
Guide-to-the-NSQHS-Standards-for-community-health-services-February-2016.docx