DISTANCE TEACHING MODE Performance Measure Requirements (Criteria) Performance Indicators Sources of Evidence Met Not Met 9.11 Student support is considered during 9.11.1 The institution provides MIS, information pack, year programme development and is built into the efficient academic support planner, schedules, course design of the programme and course materials. services geared towards materials ensuring the quality of the academic outcomes and enhancing student success. 9.11.2 Sufficient contact Information pack, prospectus, year sessions are planned and planner, schedules, course integrated into the course materials, handbook, student design. information materials, MIS, interaction with staff and students 9.11.3 The support of individual Information pack, prospectus, students is built into the design handbook, student information of course materials. materials, MIS, interaction with staff and students, feedback from students 9.11.4 Peer support Information pack, year planner, mechanisms are built into the schedules, course materials, MIS, course materials. interaction with staff and students 9.11.5 The institution provides Policy documents, student data ongoing support for student bases, details on monitoring, progression across courses interaction with staff and students within a programme of study. 9.12 Student support is provided using a range 9.12.1 The institution uses a Information pack, year planner, of media including appropriate ICTs range of media to provide schedules, course materials, MIS, support and guidance to interaction with staff and students distance students. 9.12.2 Adequate administrative Information pack, minutes of the and technical support is given to course meetings, coordinators’ tutors to enable them to provide interaction with staff and students individual academic support for distance students.
DISTANCE TEACHING MODE Requirements (Criteria) Performance Indicators Sources of Evidence Performance Measure Met Not Met 9.11 Student support is considered during programme development and is built into the design of the programme and course materials. 9.11.1 The institution provides efficient academic support services geared towards ensuring the quality of the academic outcomes and enhancing student success. MIS, information pack, year planner, schedules, course materials 9.11.2 Sufficient contact sessions are planned and integrated into the course design. Information pack, prospectus, year planner, schedules, course materials, handbook, student information materials, MIS, interaction with staff and students 9.11.3 The support of individual students is built into the design of course materials. Information pack, prospectus, handbook, student information materials, MIS, interaction with staff and students, feedback from students 9.11.4 Peer support mechanisms are built into the course materials. Information pack, year planner, schedules, course materials, MIS, interaction with staff and students 9.11.5 The institution provides ongoing support for student progression across courses within a programme of study. Policy documents, student data bases, details on monitoring, interaction with staff and students 9.12 Student support is provided using a range of media including appropriate ICTs 9.12.1 The institution uses a range of media to provide support and guidance to distance students. Information pack, year planner, schedules, course materials, MIS, interaction with staff and students 9.12.2 Adequate administrative and technical support is given to tutors to enable them to provide individual academic support for distance students. Information pack, minutes of the course coordinators’ meetings, interaction with staff and students
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