Edminister Robert (1980); revised Edition Financial Institutions Markets and Management McGraw Hill Publications France EPRC (1996) Credit Accessibility to the Rural poor in Uganda. Economic Research Policy Bulletin, Vol 2 no .1 April. (1996) Gopaal, E.G (1997). Marketing and Business Management. (3rd ed) England : Colleen publishers ltd HOFOKAM ltd (2004-2009) business plan Hulme, D. ; Mutesasira, L.; Mugwanga, H. ; Kashangaki, J. ; Maximambali, F. ; Lwoga, C. ; Wright, G. ; Rutherford, S. (1999) From East African Microfinance “Client Drop-outs - MicroSave Report, Kampala. Institutions”. Hulme, D. and Mosley, P. (1997) for the Poor or the Poorest? Financial Innovation, “Finance Poverty and In who Needs Credit? Poverty and Finance in Vulnerability.” G.D. Wood and I. Sharif, eds. Dhaka, Bangladesh : The University Press Bangladesh. Limited. Kakuru J (2000). Financial dimensions and the business (1st ed). MUBS Kakuru J (2000). Financial dimensions and the business (2nd ed). MUBS Kambugu A M (2002) Investigating how organization culture and climate customer orientation, and innovation affect performance of service firms. Kotler P and Gray, A. (1998) Principles of marketing (8th ed) New Jersey: prentice Hall incl. Maximambali, F. (1999).“Client Exits (Drop-outs) amongst Tanzanian MFIs”. MicroSave- Africa Research Report. Mbonigaba, W (1998). Internal bench marking and business process. Industry newsletters
Edminister Robert (1980); Financial Institutions Markets and Management revised Edition McGraw Hill Publications France EPRC (1996) Credit Accessibility to the Rural poor in Uganda. Economic Research Policy Bulletin, Vol 2 no .1 April. (1996) Gopaal, E.G (1997). Marketing and Business Management. (3rd ed) England : Colleen publishers ltd HOFOKAM ltd (2004-2009) business plan Hulme, D. ; Mutesasira, L.; Mugwanga, H. ; Kashangaki, J. ; Maximambali, F. ; Lwoga, C. ; Wright, G. ; Rutherford, S. (1999) “Client Drop-outs From East African Microfinance Institutions”. - MicroSave Report, Kampala. Hulme, D. and Mosley, P. (1997) “Finance for the Poor or the Poorest? Financial Innovation, Poverty and Vulnerability.” In who Needs Credit? Poverty and Finance in Bangladesh. G.D. Wood and I. Sharif, eds. Dhaka, Bangladesh : The University Press Limited. Kakuru J (2000). Financial dimensions and the business (1st ed). MUBS Kakuru J (2000). Financial dimensions and the business (2nd ed). MUBS Kambugu A M (2002) Investigating how organization culture and climate customer orientation, and innovation affect performance of service firms. Kotler P and Gray, A. (1998) Principles of marketing (8th ed) New Jersey: prentice Hall incl. Maximambali, F. (1999).“Client Exits (Drop-outs) amongst Tanzanian MFIs”. MicroSave- Africa Research Report. Mbonigaba, W (1998). Internal bench marking and business process. Industry newsletters
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