Table 98: Q23b. Reasons for being less than satisfied of - - Sport Health Bays Waikato Otago Hawkes Bay Coast Taranaki Hauora Whanganui Wellington West Manawatu Marlborough Gisborne Harbour Northland Counties HealthWest Nelson Canterbury Sport Sport Auckland Auckland Sport Auckland Sport Sport Bay Sport Sport Sport Primary Sport PHO Sport Southland Sport Sport Sport Kimi PHO Sport Plenty Total Tairawhiti 242* 29** 14** 6** 7** 10** 8** 18** 15** 8** 24** 17** 11** 8** 8** 11** 15** 15** 9** 9** Base = % % % % % % % % % % % % % % % % % % % % Insufficient 28 21 21 0 29 10 50 22 27 25 38 59 18 38 25 18 7 60 33 33 contact stopped Lack of support/ encouragement, 17 7 29 17 14 20 12 11 27 38 12 12 18 12 62 27 20 20 0 11 need more support A lack of personal contact; phone calls 4 10 7 0 0 0 0 0 13 25 4 6 0 0 25 0 7 7 0 0 not sufficient 11 10 7 33 0 10 12 28 0 25 12 24 0 0 0 9 13 0 11 0 Cost barriers More suitable ideas required (relevant to 15 14 7 17 0 10 0 11 20 38 12 18 9 25 12 27 27 27 33 33 time available, travel distance, condition) 4 0 0 0 14 10 12 11 7 0 0 0 0 0 0 18 0 7 0 0 Work/Time barriers Didn't change much/didn't help/no 4 7 14 0 0 20 0 0 7 0 4 0 0 0 0 0 7 0 11 11 benefit Insufficient staff/ resources, lack of 10 14 7 17 29 20 0 6 13 0 4 12 0 25 0 9 0 0 0 11 knowledge/ experience Did it/left to do it myself, already 6 7 0 0 0 20 0 6 13 0 12 0 18 12 0 0 0 7 11 11 motivated 3 0 14 0 0 10 12 6 7 25 0 0 0 0 0 9 0 0 0 0 No advice re exercises Empathy lacking, 6 3 7 0 0 0 0 11 7 0 12 6 9 12 0 9 7 13 0 0 disinterested continued…
Table 98: Q23b. Reasons for being less than satisfied Total Harbour Sport Sport Northland Sport Auckland - Auckland Sport Auckland - Counties HealthWest Sport Gisborne Tairawhiti Sport Hawkes Bay Sport Whanganui Sport Manawatu Sport Wellington Nelson Bays Primary Health Sport Canterbury West Coast PHO Sport Southland Sport Otago Sport Taranaki Sport Waikato Kimi Hauora Marlborough PHO Sport Bay of Plenty Base = 242* 29** 14** 6** 7** 10** 8** 18** 15** 8** 24** 17** 11** 8** 8** 11** 15** 15** 9** 9** % % % % % % % % % % % % % % % % % % % % Insufficient contact stopped 28 21 21 0 29 10 50 22 27 25 38 59 18 38 25 18 7 60 33 33 Lack of support/ encouragement, need more support 17 7 29 17 14 20 12 11 27 38 12 12 18 12 62 27 20 20 0 11 A lack of personal contact; phone calls not sufficient 4 10 7 0 0 0 0 0 13 25 4 6 0 0 25 0 7 7 0 0 Cost barriers 11 10 7 33 0 10 12 28 0 25 12 24 0 0 0 9 13 0 11 0 More suitable ideas required (relevant to time available, travel distance, condition) 15 14 7 17 0 10 0 11 20 38 12 18 9 25 12 27 27 27 33 33 Work/Time barriers 4 0 0 0 14 10 12 11 7 0 0 0 0 0 0 18 0 7 0 0 Didn't change much/didn't help/no benefit 4 7 14 0 0 20 0 0 7 0 4 0 0 0 0 0 7 0 11 11 Insufficient staff/ resources, lack of knowledge/ experience 10 14 7 17 29 20 0 6 13 0 4 12 0 25 0 9 0 0 0 11 Did it/left to do it myself, already motivated 6 7 0 0 0 20 0 6 13 0 12 0 18 12 0 0 0 7 11 11 No advice re exercises 3 0 14 0 0 10 12 6 7 25 0 0 0 0 0 9 0 0 0 0 Empathy lacking, disinterested 6 3 7 0 0 0 0 11 7 0 12 6 9 12 0 9 7 13 0 0 continued…
green_prescription_patient_survey_final_report_01-07-2015.docx