Cluster 4 Client services – Task 7 Delivering service to clients – Instructions for the candidate Outline of task For this task you are to deliver a high standard of service to clients in an acute care health setting. You will be expected to: seek advice and monitor and/or evaluate to resolve any concerns or issues regarding your relationship with, and/or service to, clients demonstrate courtesy in all interactions with clients, their visitors, carers and family use oral communication skills language competence required to fulfil job roles in a safe – manner make clients comfortable according to individual needs and established procedures.
Cluster 4 – Client services Task 7 – Delivering service to clients Instructions for the candidate Outline of task For this task you are to deliver a high standard of service to clients in an acute care health setting. You will be expected to: seek advice and monitor and/or evaluate to resolve any concerns or issues regarding your relationship with, and/or service to, clients demonstrate courtesy in all interactions with clients, their visitors, carers and family use oral communication skills – language competence required to fulfil job roles in a safe manner make clients comfortable according to individual needs and established procedures.
HC1597_CertIII_Hlth_Serv_Asstance.docx