Case managers develop care MCH Code Chart review; plans with client goals and case manager planned services that observation correlate to assessment results; goals reflect client’s highest priority needs. Services provided or MCH Code Chart review; scheduled at agency reflect case manager highest priority and are observation appropriate to needs identified by assessment(s). 16. Referrals made reflect MCH Code Chart review; highest priority and are case manager appropriate to needs observation identified by assessment(s); clients receive copies of referrals. Disposition of all referrals is BBO Contract Chart review documented; i.e. completion Exhibit B or failure to follow through on referral. Case manager BBO Exhibit B Chart review; communication with local agency clients’ prenatal care provider policy and occurs monthly. procedure C. Delivery of Prenatal Education
Case managers develop care plans with client goals and planned services that correlate to assessment results; goals reflect client’s highest priority needs. MCH Code Chart review; case manager observation Services provided or scheduled at agency reflect highest priority and are appropriate to needs identified by assessment(s). MCH Code Chart review; case manager observation 16. Referrals made reflect highest priority and are appropriate to needs identified by assessment(s); clients receive copies of referrals. MCH Code Chart review; case manager observation Disposition of all referrals is documented; i.e. completion or failure to follow through on referral. BBO Contract Exhibit B Chart review Case manager communication with clients’ prenatal care provider occurs monthly. BBO Exhibit B Chart review; local agency policy and procedure C. Delivery of Prenatal Education
FY18BBOClinicalReview.docx