Table . Referrals made by SRV staff during advice call # of referrals % (of 455 # of referrals % (of 236 Type of referral made to 455 clients who made to 236 clients who clients who reported clients who reported reported abuse) reported issues) abuse issues Other (unspecified 63 13.8 49 20.8 external referral) Police 53 11.6 5 2.1 Counselling 34 7.5 10 4.2 Community Legal Centre 33 7.3 3 1.3 GP 29 6.4 10 4.2 Magistrate’s Court 25 5.5 - - Dispute 25 5.5 11 4.7 settlement/mediation services Financial counselling 19 4.2 4 1.7 Housing/tenancy service 18 4 9 3.8 Centrelink 16 3.5 6 2.5 Local council 14 3.1 9 3.8 Carers Victoria 13 2.9 7 3 Community Care 12 2.6 3 1.3 Provider ACAS 11 2.4 5 2.1 Family violence service 11 2.4 - - VCAT 9 2 9 3.8 Telephone helpline 9 2 1 0.4 Lawyer (private) 7 1.5 8 3.4 Alcohol and other drug 7 1.5 - - service Community Health 5 1.1 1 0.4 Centre Legal referral service 5 1.1 3 1.3 Elder Rights Advocacy 4 0.9 3 1.3 Home and Community 4 0.9 1 0.4 Care Consumer Affairs 4 0.9 1 0.4 Victoria
Table . Referrals made by SRV staff during advice call Type of referral # of referrals made to 455 clients who reported abuse % (of 455 clients who reported abuse) # of referrals made to 236 clients who reported issues % (of 236 clients who reported issues) Other (unspecified external referral) 63 13.8 49 20.8 Police 53 11.6 5 2.1 Counselling 34 7.5 10 4.2 Community Legal Centre 33 7.3 3 1.3 GP 29 6.4 10 4.2 Magistrate’s Court 25 5.5 - - Dispute settlement/mediation services 25 5.5 11 4.7 Financial counselling 19 4.2 4 1.7 Housing/tenancy service 18 4 9 3.8 Centrelink 16 3.5 6 2.5 Local council 14 3.1 9 3.8 Carers Victoria 13 2.9 7 3 Community Care Provider 12 2.6 3 1.3 ACAS 11 2.4 5 2.1 Family violence service 11 2.4 - - VCAT 9 2 9 3.8 Telephone helpline 9 2 1 0.4 Lawyer (private) 7 1.5 8 3.4 Alcohol and other drug service 7 1.5 - - Community Health Centre 5 1.1 1 0.4 Legal referral service 5 1.1 3 1.3 Elder Rights Advocacy 4 0.9 3 1.3 Home and Community Care 4 0.9 1 0.4 Consumer Affairs Victoria 4 0.9 1 0.4
Final-Report_Profile-of-Elder-Abuse-in-Victoria.docx