Definition: Adapts to change and different ways of doing things quickly and positively; does not shy away from addressing setbacks or ambiguity; deals effectively with a variety of people and situations; appropriately adapts or approach one’s thinking as the situation changes Unsatisfactory Successful Performer - Successful Performer Successful Performer - Exceptional Performer Performer Minus Plus Responds slowly to Occasionally slow to Adjusts schedules, tasks, Responds quickly to Anticipates and changes changing priorities respond to changing and priorities when changing priorities, strategy before the current priorities necessary adjusting schedules, tasks, method proves to be and priorities with ease ineffective Continues to do his/her Usually recognizes when Recognizes when changing Proactively searches for Helps others recognize work the same way changing customer or customer or organizational better ways to do things; when their current way of regardless of changes in organizational expectations expectations require new consistently recognizes working is no longer customer requirements or require new approaches approaches and takes the when the current way is no effective organizational norms and takes steps to meet steps to meet new longer effective; initiates new standards standards the necessary steps to meet new standards Waits until told to adopt Is sometimes able to adapt Adapts to change by Proactively seeks out Encourages others to change or talks about to change by accepting accepting changes in work change; accepts changes commit to change commitment to change changes in processes with processes readily and with in work processes readily initiatives by sharing the initiatives but does not an optimistic perspective an optimistic perspective of and with optimistic expected benefits and how demonstrate it in his/her the resulting benefits perspective of the he/she can make behaviors expected benefits modifications to work processes Adjusts ineffectively to Has difficulty adapting to Adapts to different Remains effective even Helps others work through different situations; different situations situations even when under when faced with ongoing how to effectively adapt to conveys a rigid demeanor especially when under stress or pressure change and under very different situations when when under stress or stress or pressure stressful conditions under stress or pressure pressure Tends to become Is usually able to work Works through situations or Proactively and effectively Encourages others to work overwhelmed when faced through situations or issues issues involving ambiguity works through situations or through situations or issues with situations or issues involving ambiguity or or setbacks by issues involving ambiguity involving ambiguity or involving ambiguity and/or setbacks by evaluating systematically evaluating or setbacks by setbacks by systematically setbacks options and establishing options and establishing systematically evaluating evaluating options and action plans appropriate action plans options and establishing establishing appropriate appropriate action plans action plans
Definition: Adapts to change and different ways of doing things quickly and positively; does not shy away from addressing setbacks or ambiguity; deals effectively with a variety of people and situations; appropriately adapts one’s thinking or approach as the situation changes Unsatisfactory Performer Successful Performer - Minus Successful Performer Successful Performer - Plus Exceptional Performer Responds slowly to changing priorities Occasionally slow to respond to changing priorities Adjusts schedules, tasks, and priorities when necessary Responds quickly to changing priorities, adjusting schedules, tasks, and priorities with ease Anticipates and changes strategy before the current method proves to be ineffective Continues to do his/her work the same way regardless of changes in customer requirements or organizational norms Usually recognizes when changing customer or organizational expectations require new approaches and takes steps to meet new standards Recognizes when changing customer or organizational expectations require new approaches and takes the steps to meet new standards Proactively searches for better ways to do things; consistently recognizes when the current way is no longer effective; initiates the necessary steps to meet new standards Helps others recognize when their current way of working is no longer effective Waits until told to adopt change or talks about commitment to change initiatives but does not demonstrate it in his/her behaviors Is sometimes able to adapt to change by accepting changes in processes with an optimistic perspective Adapts to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits Proactively seeks out change; accepts changes in work processes readily and with optimistic perspective of the expected benefits Encourages others to commit to change initiatives by sharing the expected benefits and how he/she can make modifications to work processes Adjusts ineffectively to different situations; conveys a rigid demeanor when under stress or pressure Has difficulty adapting to different situations especially when under stress or pressure Adapts to different situations even when under stress or pressure Remains effective even when faced with ongoing change and under very stressful conditions Helps others work through how to effectively adapt to different situations when under stress or pressure Tends to become overwhelmed when faced with situations or issues involving ambiguity and/or setbacks Is usually able to work through situations or issues involving ambiguity or setbacks by evaluating options and establishing action plans Works through situations or issues involving ambiguity or setbacks by systematically evaluating options and establishing appropriate action plans Proactively and effectively works through situations or issues involving ambiguity or setbacks by systematically evaluating options and establishing appropriate action plans Encourages others to work through situations or issues involving ambiguity or setbacks by systematically evaluating options and establishing appropriate action plans
GeorgiaPMPCompetencyOverviewandDictionary.docx