IAFIS/NGI: (New Measures) Average daily identification searches N/A N/A N/A N/A N/A N/A N/A 177,000 132,064 191,000 211,000 (excluding CBP searches) Performance Average daily latent searches N/A N/A N/A N/A N/A N/A N/A 568 682 624 686 Measure Response time for routine criminal N/A N/A N/A N/A N/A N/A N/A 2 hours 8m 42s 2 hours 1 hour submissions Response time for routine civil submissions N/A N/A N/A N/A N/A N/A N/A 24 hours 55m24s 24 hours 12 hours NICS: Performance % of NICS checks with an Immediate 91.23% 91.85% 91.45% 91.46% 91.63% 91.66% 91.9% 90% 91.36% 90% 90% Measure Determination NCIC: Performance System availability 99.7% 99.7% 99.7% 99.8% 99.8% 99.8% 99.8% 99.7% 99.79% 99.7% 99.7% Measure Downtime in minutes 1,788 1,606 1,602 1,277 1,267 1,138 1,028 1,440 1,152 1,440 1440 LEO: Performance % of users who visit the Law Enforcement Measure: 45% 39% 26% 41% 42% 44% 45% 44% 46% N/A N/A Online (LEO) service (which provides Customer intelligence dissemination) more than one Satisfaction month out of each year. Student-weeks of Instruction at the Hazardous Performance 2,245 2,304 2,593 2,614 2,159 2,605 2,437 2,668 2,326 2,668 2,668 Measure Devices School (HDS)
Performance Measure IAFIS/NGI: (New Measures) Average daily identification searches (excluding CBP searches) Average daily latent searches Response time for routine criminal submissions Response time for routine civil submissions N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 177,000 568 2 hours 24 hours 132,064 682 8m 42s 55m24s 191,000 624 2 hours 24 hours 211,000 686 1 hour 12 hours Performance Measure NICS: % of NICS checks with an Immediate Determination 91.23% 91.85% 91.45% 91.46% 91.63% 91.66% 91.9% 90% 91.36% 90% 90% Performance Measure NCIC: System availability Downtime in minutes 99.7% 1,788 99.7% 1,606 99.7% 1,602 99.8% 1,277 99.8% 1,267 99.8% 1,138 99.8% 1,028 99.7% 1,440 99.79% 1,152 99.7% 1,440 99.7% 1440 Performance Measure: Customer Satisfaction LEO: % of users who visit the Law Enforcement Online (LEO) service (which provides intelligence dissemination) more than one month out of each year. N/A N/A 45% 39% 26% 41% 42% 44% 45% 44% 46% Performance Measure Student-weeks of Instruction at the Hazardous Devices School (HDS) 2,245 2,304 2,593 2,614 2,159 2,605 2,437 2,668 2,326 2,668 2,668
fy12-fbi-justification.docx