883 people have used Veggie Rx through OCH, but 764 did not request a refill 80 requested one refill, 21 requested two refills, and 18 requested three or more refills. For those that did refill their prescription, there was a 2.8 month average time between refills Recommendations: More complete data entry and more accurate data (from OCH personnel) Use screenings at each voucher refill encounter. Additionally screen for health outcomes such as hypertension rates, blood glucose, etc. Screen participants more carefully to eliminate those who do not truly need this service (study notes that perhaps low refill rate indicates that vouchers were being distributed to folks who did not need them, and those funds could have been put to better use. See page 12) Veggie Rx Survey, 2017 (#18) One Community Health Scope of data: Gorge-wide: Hood River, Wasco, Sherman, Klickitat, & Skamania Counties Population(s): OCH Veggie Rx recipients Content summary: OCH conducted a survey of 70 patients who had at some point received a Veggie Rx voucher. 33 received a voucher only once; 37 received at least one refill. Survey covers demographics, needs, barriers, access and satisfaction with program. Findings summary: First time Veggie Rx users: 10/33 of respondents who did not seek a refill did not know refills were an option. The remaining amount knew you could get a refill, but chose not to even though their financial situation had not changed. 46% said one voucher was not enough to meet their needs; 53% said it was sufficient 43% reported experiencing barriers to getting a Veggie Rx refill. Barriers generally included: not enough time, not enough information about refills, unsure of where to use refills, program inconsistency (distribution sites out of vouchers), no transportation, farmers markets not convenient (survey conducted when vouchers only accepted at farm stands and farmers markets) 40% said Veggie Rx was the only form of food assistance they received About half of users said they use the entire $30 voucher couldn’t 62% reported a generally positive experience with Veggie Rx Refill Veggie Rx users: 90% able to use entire $30 voucher
883 people have used Veggie Rx through OCH, but 764 did not request a refill 80 requested one refill, 21 requested two refills, and 18 requested three or more refills. For those that did refill their prescription, there was a 2.8 month average time between refills Recommendations: More complete data entry and more accurate data (from OCH personnel) Use screenings at each voucher refill encounter. Additionally screen for health outcomes such as hypertension rates, blood glucose, etc. Screen participants more carefully to eliminate those who do not truly need this service (study notes that perhaps low refill rate indicates that vouchers were being distributed to folks who did not need them, and those funds could have been put to better use. See page 12) Veggie Rx Survey, 2017 (#18) One Community Health Scope of data: Gorge-wide: Hood River, Wasco, Sherman, Klickitat, & Skamania Counties Population(s): OCH Veggie Rx recipients Content summary: OCH conducted a survey of 70 patients who had at some point received a Veggie Rx voucher. 33 received a voucher only once; 37 received at least one refill. Survey covers demographics, needs, barriers, access and satisfaction with program. Findings summary: First time Veggie Rx users: 10/33 of respondents who did not seek a refill did not know refills were an option. The remaining amount knew you could get a refill, but chose not to even though their financial situation had not changed. 46% said one voucher was not enough to meet their needs; 53% said it was sufficient 43% reported experiencing barriers to getting a Veggie Rx refill. Barriers generally included: not enough time, not enough information about refills, unsure of where to use refills, program inconsistency (distribution sites out of vouchers), no transportation, farmers markets not convenient (survey conducted when vouchers only accepted at farm stands and farmers markets) 40% said Veggie Rx was the only form of food assistance they received About half of users said they couldn’t use the entire $30 voucher 62% reported a generally positive experience with Veggie Rx Refill Veggie Rx users: 90% able to use entire $30 voucher
Gorge-Food-Surveys-Data-Reports-Source-Guide.docx