4.2 - Define A C R Required Metrics 4.3 - Gather and A, C R R R Process Data 4.4 - Analyze Data A R R C 4.5 - Produce Management A, R I I I Information 5.0 - Ensure Quality of Service 5.1 - Analyze A R R R Service Reports 5.2 - Is the Quality of A, R C Service met? 5.3 - Invoke Service Improvement A, R I I C Procedure
4.2 - Define Required Metrics A C R 4.3 - Gather and Process Data A, C R R R 4.4 - Analyze Data A R R C 4.5 - Produce Management Information A, R I I I 5.0 - Ensure Quality of Service 5.1 - Analyze Service Reports A R R R 5.2 - Is the Quality of Service met? A, R C 5.3 - Invoke Service Improvement Procedure A, R I I C
FNAL_SLM_Policy_Process_Procedures-v1_1.docx