systems to better identify people with Group / measuring disability. Ministry of inclusion are Health incorporated into new data collection processes 8.2 Produce a disability focused annual Ongoing BHI Annual report report of patient perspectives on the developed and care people with disability receive made publicly through NSW Health. available. Strategy 9: Ensure all service users have the same access to information regarding their treatment and care. Action Timeframe Responsibility Performance Indicators 9.1 All NSW Health websites to comply with 2018 Ministry of All NSW Health W3C Web Content Accessibility Health / LHDs / websites are Guidelines (WCAG) level SHNs audited and found ‘AA’. compliant with Guidelines 9.2 Ensure feedback and complaints 2018 Ministry of Feedback mechanisms are accessible to people Health / LHDs / mechanisms are with disability. This may include a range SHNs audited and found of formats and alternative avenues. compliant 9.3 Identify health resources that are Ongoing DIAP Accessible health available in accessible formats and share Governance resources made these across the NSW Health system. Group available
systems to better identify people with disability. Group / Ministry of Health measuring inclusion are incorporated into new data collection processes 8.2 Produce a disability focused annual report of patient perspectives on the care people with disability receive through NSW Health. Ongoing BHI Annual report developed and made publicly available. Strategy 9: Ensure all service users have the same access to information regarding their treatment and care. Action Timeframe Responsibility Performance Indicators 9.1 All NSW Health websites to comply with W3C Web Content Accessibility Guidelines (WCAG) level ‘AA’. 2018 Ministry of Health / LHDs / SHNs All NSW Health websites are audited and found compliant with Guidelines 9.2 Ensure feedback and complaints mechanisms are accessible to people with disability. This may include a range of formats and alternative avenues. 2018 Ministry of Health / LHDs / SHNs Feedback mechanisms are audited and found compliant 9.3 Identify health resources that are available in accessible formats and share these across the NSW Health system. Ongoing DIAP Governance Group Accessible health resources made available
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