A directive to proceed from the Chancellor begins the implementation process. The recommendation of the CIO is that the Board be presented with a resolution or policy as follows: The Board of Trustees endorses the action plan to redesign IT service Chancellor’s multi-year and authorizes him to immediately begin implementation and provide regular progress delivery reports at Board meetings. Appendix 1 Initial Charter, May 2012 (pulled from presentation to Board of Trustees) Information Technology Across UMS Evaluating and improving the effectiveness, efficiency and affordability of IT General Administrative Review Project Presented to: UMS Board of Trustees Administrative Review Steering Committee James Page, Chancellor Rebecca Wyke, Vice Chancellor Approach to Administrative Review IT Review Includes Analyze management structure and senior staff model Recommend/Implement best practice structure Evaluate/act upon redundant services Customer Support Services Advanced Computing Strategy with UMaine Telecommunications/network/wireless management Individual campus datacenters Procurement/Acquisition processes Video Conferencing Learning Management/Classroom Tech Tools Web Services Application acquisition, development, operations Device/Computer lab provisioning (BYOD) Evaluate systems/applications/assigned resources Enterprise system strategy
A directive to proceed from the Chancellor begins the implementation process. The recommendation of the CIO is that the Board be presented with a resolution or policy as follows: The Board of Trustees endorses the Chancellor’s multi-year action plan to redesign IT service delivery and authorizes him to immediately begin implementation and provide regular progress reports at Board meetings. Appendix 1 Initial Charter, May 2012 (pulled from presentation to Board of Trustees) Information Technology Across UMS Evaluating and improving the effectiveness, efficiency and affordability of IT General Administrative Review Project Presented to: UMS Board of Trustees Administrative Review Steering Committee James Page, Chancellor Rebecca Wyke, Vice Chancellor Approach to Administrative Review IT Review Includes Analyze management structure and senior staff model Recommend/Implement best practice structure Evaluate/act upon redundant services Customer Support Services Advanced Computing Strategy with UMaine Telecommunications/network/wireless management Individual campus datacenters Procurement/Acquisition processes Video Conferencing Learning Management/Classroom Tech Tools Web Services Application acquisition, development, operations Device/Computer lab provisioning (BYOD) Evaluate systems/applications/assigned resources Enterprise system strategy
FINAL-IT-CIO-Report-1_11_13.docx