Be positive and motivational, helping the client feel at ease in the exercise environment and build an effective rapport during the session Conclude the session in a timely way, providing a summary of the achievements and a clear overview of the next client’s steps Leave the environment in a suitable condition for future use Social Skills Competency Competitors shall have knowledge and understanding of: The need for effective communication and social skills with clients The methods of engaging with varied client groups The time available for each task and overall competition Standards Competitors shall be able to: Display a positive demeanour N Y NA Avoid unnecessary use of mobile phone or other technology Show an ability to establish rapport with clients and prospective clients; engaging and friendly Listen actively recording and using the information sourced – Use appropriately technical language for the client Adopt appropriate body language including eye contact, – physical proximity and gestures Be confident and responsive throughout Competency Motivating Others Competitors shall have knowledge and understanding of: Motivational strategies and the need to engage effectively with clients The impact of positive motivation on clients The longer term adherence benefits The time available for each task and overall competition Competitors shall be able to: Standards Be appropriately enthusiastic and positive Refer to appropriate information for norm referencing Refer to tracking and reporting processes N Y NA Use a range of questioning techniques to identify and collect client or prospective needs and wants client’s Employ a range of skills, tools and/or resources to motivate Apply technology to streamline and enhance the client experience and data capture Ensure all recommendations refer and relate to client needs and wants Consider and advised on longer term adherence benefits Deliver challenging activities that were enjoyable and achievable Provide motivating feedback Competency Use of Technology Competitors shall have knowledge and understanding of: Current trends in industry technology usage Benefits of using a wide range of technology during sessions and for business purposes Multi-platform office and practical technology applications N Y NA The time available for each task and overall competition Competitors shall be able to: Standards Demonstrate confidence in using technology Show an awareness of current industry related technological developments
Be positive and motivational, helping the client feel at ease in the exercise environment and build an effective rapport during the session Conclude the session in a timely way, providing a summary of the client’s achievements and a clear overview of the next steps Leave the environment in a suitable condition for future use Competency Social Skills Competitors shall have knowledge and understanding of: The need for effective communication and social skills with clients The methods of engaging with varied client groups The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Display a positive demeanour Avoid unnecessary use of mobile phone or other technology Show an ability to establish rapport with clients and prospective clients; engaging and friendly Listen actively – recording and using the information sourced Use appropriately technical language for the client Adopt appropriate body language – including eye contact, physical proximity and gestures Be confident and responsive throughout Competency Motivating Others Competitors shall have knowledge and understanding of: Motivational strategies and the need to engage effectively with clients The impact of positive motivation on clients The longer term adherence benefits The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Be appropriately enthusiastic and positive Refer to appropriate information for norm referencing Refer to tracking and reporting processes Use a range of questioning techniques to identify and collect client or prospective client’s needs and wants Employ a range of skills, tools and/or resources to motivate Apply technology to streamline and enhance the client experience and data capture Ensure all recommendations refer and relate to client needs and wants Consider and advised on longer term adherence benefits Deliver challenging activities that were enjoyable and achievable Provide motivating feedback Competency Use of Technology Competitors shall have knowledge and understanding of: Current trends in industry technology usage Benefits of using a wide range of technology during sessions and for business purposes Multi-platform office and practical technology applications The time available for each task and overall competition N Y NA Standards Competitors shall be able to: Demonstrate confidence in using technology Show an awareness of current industry related technological developments
fitness-trainer-2018-core-competencies.docx