Annex 1 Scope of FITAF projects – Digital financial services (DFS) strategy/assessment a Understand business opportunities and required investments in digital finance b Institutional and operational assessments, e.g.: Management, partnership models; Analysis of a opportunities and benefits of digitization; Post’s operations to identify the concrete Review of operational procedures to adapt to new digital environment; Drafting of the specifications and business models; Help in the identification of a DFS provider. 2 Provision of DFS (as agent, in partnership or own product) a Assistance with the selection of one or more mobile money providers in order to act as an agent, e.g.: design and establishment of an agent network b Assistance with the selection of a DFS partner, e.g.: DFS partner mapping; Design and implementation of an IT platform to integrate the with the partner’s systems Post’s system; Design of the joint product. c Assistance to launch own DFS, e.g.: Review of technical, HR and financial requirements; Market assessment. 3 Improvement and diversification of DFS a Analysis of the shortcomings and weaknesses of existing DFS and identification of opportunities b Customer segmentation to improve efficiency of DFS (one specific service or various services) c Assessment of new business opportunities, requirements and implications d Help positioning and promoting the new financial service 4 Other (anticipated financial inclusion impact must be significant) Digitization of operations to offer financial services (payment, insurance, etc.), e.g.: mobile devices owned by the Post (instead of by clients) and used by staff for transactions
Annex 1 – Scope of FITAF projects Digital financial services (DFS) strategy/assessment a Understand business opportunities and required investments in digital finance b Institutional and operational assessments, e.g.: Management, partnership models; Analysis of a Post’s operations to identify the concrete opportunities and benefits of digitization; Review of operational procedures to adapt to new digital environment; Drafting of the specifications and business models; Help in the identification of a DFS provider. 2 Provision of DFS (as agent, in partnership or own product) a Assistance with the selection of one or more mobile money providers in order to act as an agent, e.g.: design and establishment of an agent network b Assistance with the selection of a DFS partner, e.g.: DFS partner mapping; Design and implementation of an IT platform to integrate the partner’s systems with the Post’s system; Design of the joint product. c Assistance to launch own DFS, e.g.: Review of technical, HR and financial requirements; Market assessment. 3 Improvement and diversification of DFS a Analysis of the shortcomings and weaknesses of existing DFS and identification of opportunities b Customer segmentation to improve efficiency of DFS (one specific service or various services) c Assessment of new business opportunities, requirements and implications d Help positioning and promoting the new financial service 4 Other (anticipated financial inclusion impact must be significant) Digitization of operations to offer financial services (payment, insurance, etc.), e.g.: mobile devices owned by the Post (instead of by clients) and used by staff for transactions
fitafCfpAn1En.docx