must accept agreement. Customer The ESIID is removed from The ESIID is All Third Party moves out of the Customer account. automatically removed agreements associated a premise from the ROR account with that ESIID are and the REP will lose automatically terminated access to the and any In-Home Devices Customer’s usage information. are removed from the HAN. Meter The ESIID will still be The ESIID will still be The ESIID will still be disconnect associated with the associated with the ROR associated with any Third and Customer account but will account but show no Party Agreements but reconnect show no usage during the usage during the period will show no usage period of disconnection. of disconnection. during the period of disconnection. Replacement The ESIID will remain the The ESIID will be No change to the Third of a smart same but the meter number linked with the new Party agreements. The meter will change. SMT will meter number and this Third Party does not have automatically change the association will be access to the meter meter number associated reflected in the ROR number. with account to meter information. The Customer’s reflect the current meter ROR will continue to number. The Customer will have access to the smart continue to have access to meter usage data and the the smart meter usage data SMT service will be and the SMT service will be uninterrupted. uninterrupted. Existing Devices will automatically be re-added to the Customer HAN and the Customer notified. Customer may have to reboot the In-Home Device(s) to regain functionality. Customer The ESIID and meter The former REP will No effect on the Third switches to number are associated with lose access to the Party agreements. another REP the Customer premise and usage Customer’s Customer will see no change information and the new in their access to usage REP or ROR will gain
must accept agreement. Customer moves out of a premise The ESIID is removed from the Customer account. The ESIID is automatically removed from the ROR account and the REP will lose access to the Customer’s usage information. All Third Party agreements associated with that ESIID are automatically terminated and any In-Home Devices are removed from the HAN. Meter disconnect and reconnect The ESIID will still be associated with the Customer account but will show no usage during the period of disconnection. The ESIID will still be associated with the ROR account but show no usage during the period of disconnection. The ESIID will still be associated with any Third Party Agreements but will show no usage during the period of disconnection. Replacement of a smart meter The ESIID will remain the same but the meter number will change. SMT will automatically change the meter number associated with Customer’s account to reflect the current meter number. The Customer will continue to have access to the smart meter usage data and the SMT service will be uninterrupted. Existing Devices will automatically be re-added to the Customer HAN and the Customer notified. Customer may have to reboot the In-Home Device(s) to regain functionality. The ESIID will be linked with the new meter number and this association will be reflected in the ROR meter information. The ROR will continue to have access to the smart meter usage data and the SMT service will be uninterrupted. No change to the Third Party agreements. The Third Party does not have access to the meter number. Customer switches to another REP The ESIID and meter number are associated with the Customer premise and Customer will see no change in their access to usage The former REP will lose access to the Customer’s usage information and the new REP or ROR will gain No effect on the Third Party agreements.
FINAL_Understanding_Smart_Meter_Texas_with_Third_Party_Usability_2015.docx