45 1 92 1 139 0 46 0 93 0 140 1 Summary of responses: 2014 2013 2012 Response Response Response Response Response Response Answer per cent count per cent count per cent count 0 2.5% 5 2.8% 5 1.3% 2 1 to 5 22.9% 46 29.1% 52 22.5% 36 6 to 10 21.9% 44 16.2% 29 19.4% 31 11 to 15 15.9% 32 12.8% 23 11.3% 18 16 to 20 10.9% 22 13.4% 24 14.4% 23 21 or more 25.9% 52 25.7% 46 28.8% 46 Don't know 0.00% 0 0.0% 0 2.5% 4 answered question 201 179 160 skipped question 54 49 17 Question 12: What methods do you/your practice use to identify Gold Card holders who are eligible for the CVC Program? Rarely Typically Rating Response Answer options use N/A use this Average Count this 65 29 37 18 72 13 Letters received 3.01 234 from DVA (28%) (12%) (16%) (8%) (31%) (6%) Practice / patient 24 10 16 25 155 4 records of Gold 4.20 234 (10%) (4%) (7%) (11%) (66%) (2%) Card holders As Gold Card 27 17 23 35 129 3 holders attend for 3.96 234 (12%) (7%) (10%) (15%) (55%) (1%) a consult Gold Card holders 107 33 24 19 38 13 who request 2.31 234 participation in (46%) (14%) (10%) (8%) (16%) (6%) the CVC Program Gold Card holders who have 82 29 27 24 57 15 received a letter 2.75 234 (35%) (12%) (12%) (10%) (24%) (6%) from DVA about the CVC Program Other (please specify) 26 answered question 234 skipped question 21
45 1 92 1 139 0 46 0 93 0 140 1 Summary of responses: 2014 2013 2012 Answer Response per cent Response count Response per cent Response count Response per cent Response count 0 2.5% 5 2.8% 5 1.3% 2 1 to 5 22.9% 46 29.1% 52 22.5% 36 6 to 10 21.9% 44 16.2% 29 19.4% 31 11 to 15 15.9% 32 12.8% 23 11.3% 18 16 to 20 10.9% 22 13.4% 24 14.4% 23 21 or more 25.9% 52 25.7% 46 28.8% 46 Don't know 0.00% 0 0.0% 0 2.5% 4 answered question 201 179 160 skipped question 54 49 17 Question 12: What methods do you/your practice use to identify Gold Card holders who are eligible for the CVC Program? Answer options Rarely use this Typically use this N/A Rating Average Response Count Letters received from DVA 65 (28%) 29 (12%) 37 (16%) 18 (8%) 72 (31%) 13 (6%) 3.01 234 Practice / patient records of Gold Card holders 24 (10%) 10 (4%) 16 (7%) 25 (11%) 155 (66%) 4 (2%) 4.20 234 As Gold Card holders attend for a consult 27 (12%) 17 (7%) 23 (10%) 35 (15%) 129 (55%) 3 (1%) 3.96 234 Gold Card holders who request participation in the CVC Program 107 (46%) 33 (14%) 24 (10%) 19 (8%) 38 (16%) 13 (6%) 2.31 234 Gold Card holders who have received a letter from DVA about the CVC Program 82 (35%) 29 (12%) 27 (12%) 24 (10%) 57 (24%) 15 (6%) 2.75 234 Other (please specify) 26 answered question 234 skipped question 21
Grosvenor--CVC--general-practice--Attachment-D--2014.docx