Table 73: Q23b. Reasons for being less than satisfied 25 - 34 35 - 49 50 - 64 Under No Total 65+ yrs 25 yrs yrs yrs yrs response Base = 242* 67 8** 22** 65 77 3** % % % % % % % Insufficient follow-up/communication, contact stopped 28 22 41 34 27 30 34 Lack of support/encouragement, need 17 14 0 31 21 12 0 more support A lack of personal contact; phone calls 4 8 0 2 2 4 34 not sufficient Cost barriers 11 4 0 9 7 19 66 More suitable ideas required (relevant to time available, travel distance, 15 16 0 27 16 11 0 condition) Work/Time barriers 4 3 12 2 7 3 0 Didn't change much/didn't help/no benefit 4 7 0 0 6 1 0 Insufficient staff/resources, lack of 10 23 0 0 6 10 0 knowledge/experience Did it/left to do it myself, already motivated 6 6 13 4 7 5 0 No advice re exercises 3 5 11 0 4 0 0 Empathy lacking, disinterested 6 6 0 2 6 7 0 Positive comment 7 6 16 2 8 7 0 Other 23 29 19 14 27 19 0 No particular reason 0 0 0 0 0 0 0 Don't know 0 0 0 0 0 0 0 Total may exceed 100% because of multiple responses. *Sub-sample based on those respondents that had contact with a GRx support person. **Caution: low base number of respondents - results are indicative only. Table 74: Q24. Are you...? Under 25 - 34 35 - 49 50 - 64 No Total 65+ yrs 25 yrs yrs yrs yrs response Base = 2709 983 68 179 515 939 25** % % % % % % % Male 31 32 30 22 34 30 1 Female 68 67 70 78 66 70 36 No response 1 0 0 0 0 0 63 Total 100 100 100 100 100 100 100 Total may not sum to 100% due to rounding. **Caution: low base number of respondents - results are indicative only.
Table 73: Q23b. Reasons for being less than satisfied Total 65+ yrs Under 25 yrs 25 - 34 yrs 35 - 49 yrs 50 - 64 yrs No response Base = 242* 67 8** 22** 65 77 3** % % % % % % % Insufficient follow-up/communication, contact stopped 28 22 41 34 27 30 34 Lack of support/encouragement, need more support 17 14 0 31 21 12 0 A lack of personal contact; phone calls not sufficient 4 8 0 2 2 4 34 Cost barriers 11 4 0 9 7 19 66 More suitable ideas required (relevant to time available, travel distance, condition) 15 16 0 27 16 11 0 Work/Time barriers 4 3 12 2 7 3 0 Didn't change much/didn't help/no benefit 4 7 0 0 6 1 0 Insufficient staff/resources, lack of knowledge/experience 10 23 0 0 6 10 0 Did it/left to do it myself, already motivated 6 6 13 4 7 5 0 No advice re exercises 3 5 11 0 4 0 0 Empathy lacking, disinterested 6 6 0 2 6 7 0 Positive comment 7 6 16 2 8 7 0 Other 23 29 19 14 27 19 0 No particular reason 0 0 0 0 0 0 0 Don't know 0 0 0 0 0 0 0 Total may exceed 100% because of multiple responses. *Sub-sample based on those respondents that had contact with a GRx support person. **Caution: low base number of respondents - results are indicative only. Table 74: Q24. Are you...? Total 65+ yrs Under 25 yrs 25 - 34 yrs 35 - 49 yrs 50 - 64 yrs No response Base = 2709 983 68 179 515 939 25** % % % % % % % Male 31 32 30 22 34 30 1 Female 68 67 70 78 66 70 36 No response 1 0 0 0 0 0 63 Total 100 100 100 100 100 100 100 Total may not sum to 100% due to rounding. **Caution: low base number of respondents - results are indicative only.
grx-2016-age-over-65-profile-aug16.docx