Meyer, R.; Graham, D. and Pagura, M. (2001) of borrower drop out in “Determinants microfinance: an empirical investigation in Mali”. Mukweli, J. (2001). Business administration and Management (2nd ed). London: Gee and Company publishers. Murray, I. (2001). Client - The Microbanking Bulletin, Washington, D.C.; “Cultivating Loyalty”. Issue no. 6, pp. 20-24 Ngahu, C. (2001) Customer care and delight. The profoto Magazine vol. 5 no 2. pp. 14-16 No 159. Pp.8-9 Ongena, S., and Smith, D.C. (2001). of Bank “The Duration Relation Ships”. Journal of Financial Economics 61 449-475. Pagura, M. Client Exit in Microfinance : Theoretical and Empirical (2003). “Examining The Ohio State University. perspectives”. PhD Dissertation, Pagura, M. (2004). Exit in Microfinance : A conceptual Framework with Empirical “Client Results From CSAE Conference : Growth, Human Capital, and Povert Mali”. Reduction in Africa. Painter, J., and MKNelly, B. (1999). Banking Dynamics Study: Evidence from Seven “Village (Fall 1999) : 91-116. Programs.” Journal of Microfinance1 Pandey .I.M.(1995); seventh Edition New Delhi India Financial Management Pandey, M. (1995). Financial Management. Roston.J.F (2001): (A contemporary Approach for beginners) Koran Research report writing page limited London. Schreiner, M. (2001). drop out at a Micro lender in for Social “Scoring Bolivia”. Center Development. Washington University in St. Louis.
Meyer, R.; Graham, D. and Pagura, M. (2001) “Determinants of borrower drop out in microfinance: an empirical investigation in Mali”. Mukweli, J. (2001). Business administration and Management (2nd ed). London: Gee and Company publishers. Murray, I. (2001). “Cultivating Client Loyalty”. - The Microbanking Bulletin, Washington, D.C.; Issue no. 6, pp. 20-24 Ngahu, C. (2001) Customer care and delight. The profoto Magazine vol. 5 no 2. pp. 14-16 No 159. Pp.8-9 Ongena, S., and Smith, D.C. (2001). “The Duration of Bank Relation Ships”. Journal of Financial Economics 61 449-475. Pagura, M. (2003). “Examining Client Exit in Microfinance : Theoretical and Empirical perspectives”. PhD Dissertation, The Ohio State University. Pagura, M. (2004). “Client Exit in Microfinance : A conceptual Framework with Empirical Results From Mali”. CSAE Conference : Growth, Human Capital, and Povert Reduction in Africa. Painter, J., and MKNelly, B. (1999). “Village Banking Dynamics Study: Evidence from Seven Programs.” Journal of Microfinance1 (Fall 1999) : 91-116. Pandey .I.M.(1995); Financial Management seventh Edition New Delhi India Pandey, M. (1995). Financial Management. Roston.J.F (2001): Research report writing (A contemporary Approach for beginners) Koran page limited London. Schreiner, M. (2001). “Scoring drop out at a Micro lender in Bolivia”. Center for Social Development. Washington University in St. Louis.
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