(electronic) While active disposal mandate in place Secure Direct Debit mandates 1 year disposal To set up Direct Debit Yes payments Secure Auddis reports disposal Confirmation of Direct Yes Debit set up FOI register /Open data 12 months Secure auto This period covers No CS6 Freedom Of Information register online (electronic) delete initial complaints through to complaints which may be referred All email correspondence 12 months Deleted for independent review Yes internal and external monthly (e.g. by ICO - – (electronic) Information Commissioners Office) CS7 Web Email Customer service 6 months Delete on first To enable queries Yes boxes Cashiers 12 months of the first regarding the same to Yes FOI 12 months working day be resolved. Yes Public space 6 months of 6/12 month Yes CS8 Staff leave and Flex sheets Current year plus Delete To ensure holiday and No Annual Leave 1 year previous year time keeping records No attendance Sickness records when setting are accurate and any Yes up next year issues are resolved (keeping immediately current CS9 Training notes How to guides Current to be Update and To keep up to date with No and procedures updated when delete old current working practice required with new
(electronic) Direct Debit mandates Auddis reports While active mandate in place 1 year disposal Secure disposal Secure disposal To set up Direct Debit payments Confirmation of Direct Debit set up Yes Yes CS6 Freedom Of Information FOI register /Open data register online (electronic) All email correspondence internal and external (electronic) 12 months 12 months Secure auto delete Deleted monthly This period covers initial complaints through to complaints which may be referred for independent review (e.g. by – ICO - Information Commissioners Office) No Yes CS7 Web Email boxes Customer service Cashiers FOI Public space 6 months 12 months 12 months 6 months Delete on first of the first working day of 6/12 month To enable queries regarding the same to be resolved. Yes Yes Yes Yes CS8 Staff leave and attendance Flex sheets Annual Leave Sickness records Current year plus 1 year Delete previous year when setting up next year (keeping current To ensure holiday and time keeping records are accurate and any issues are resolved immediately No No Yes CS9 Training notes and procedures How to guides Current to be updated when required Update and delete old with new To keep up to date with current working practice No
134-retention-policy-for-section-133-service.docx