Inclusion is one of the five Stakeholder Engagement Principles that guide our engagement; we are committed to work with stakeholders who may be harder to reach for reasons such as language, culture, age or mobility. Some of the priority stakeholders for inclusion are: Aboriginal and Torres Strait Islander communities A key success factor will be to expand the capability of all staff to engage effectively with Aboriginal and Torres Strait Islander Australians as they develop and deliver policies and services for Indigenous people and communities. Cultural awareness and appreciation, strong engagement skills for the development policy and programme implementation that meet cultural needs and address the social disadvantage faced by Aboriginal and Torres Strait Islander Australians is important to closing the gap in health outcomes. Culturally and linguistically diverse communities We recognise that policies and services should be more responsive to the cultural needs of Australians as the population becomes more diverse. There may be a need to develop a cultural diversity plan to address the provision for culturally sensitive services and engagement strategies for communicating with these communities. Enabling those with disabilities to participate in consultation The Department’s commitment to supporting people with disability in order to maximise their involvement and potential to participate as equal citizens of the Australian society is underpinned by the National Disability Strategy 2010-2020 and the Department’s protocol for engaging with people with disability in developing and successfully delivering the Department’s business. Levels of engagement There is no one right stakeholder engagement method and you may choose a number of methods at different stages of the process. Thinking about and selecting the most appropriate method of stakeholder engagement and the relevant tools and techniques to facilitate the engagement process can vary according to the situation, time, skills and resources. All engagement methods have their benefits and limitations and it is important to select the right one and review to ensure the method best fits the particular environment. The following table provides guidance on the various levels of engagement and our commitment to stakeholders: Inform Consult Involve Collaborate Empower to inform or to gain to work directly to partner with to delegate educate information and with stakeholders stakeholder decision-making stakeholders in feedback from throughout the and/or in the hands of one-way stakeholders to process to ensure stakeholder the stakeholders communication, inform decisions that issues and groups for the on a particular there is no made internally. concerns are development of issue. invitation to Limited two-way understood and mutually agreed Stakeholders are
Inclusion is one of the five Stakeholder Engagement Principles that guide our engagement; we are committed to work with stakeholders who may be harder to reach for reasons such as language, culture, age or mobility. Some of the priority stakeholders for inclusion are: Aboriginal and Torres Strait Islander communities A key success factor will be to expand the capability of all staff to engage effectively with Aboriginal and Torres Strait Islander Australians as they develop and deliver policies and services for Indigenous people and communities. Cultural awareness and appreciation, strong engagement skills for the development policy and programme implementation that meet cultural needs and address the social disadvantage faced by Aboriginal and Torres Strait Islander Australians is important to closing the gap in health outcomes. Culturally and linguistically diverse communities We recognise that policies and services should be more responsive to the cultural needs of Australians as the population becomes more diverse. There may be a need to develop a cultural diversity plan to address the provision for culturally sensitive services and engagement strategies for communicating with these communities. Enabling those with disabilities to participate in consultation The Department’s commitment to supporting people with disability in order to maximise their involvement and potential to participate as equal citizens of the Australian society is underpinned by the National Disability Strategy 2010-2020 and the Department’s protocol for engaging with people with disability in developing and successfully delivering the Department’s business. Levels of engagement There is no one right stakeholder engagement method and you may choose a number of methods at different stages of the process. Thinking about and selecting the most appropriate method of stakeholder engagement and the relevant tools and techniques to facilitate the engagement process can vary according to the situation, time, skills and resources. All engagement methods have their benefits and limitations and it is important to select the right one and review to ensure the method best fits the particular environment. The following table provides guidance on the various levels of engagement and our commitment to stakeholders: Inform Consult Involve Collaborate Empower to inform or educate stakeholders in one-way communication, there is no invitation to to gain information and feedback from stakeholders to inform decisions made internally. Limited two-way to work directly with stakeholders throughout the process to ensure that issues and concerns are understood and to partner with stakeholder and/or stakeholder groups for the development of mutually agreed to delegate decision-making in the hands of the stakeholders on a particular issue. Stakeholders are
Framework%20for%20public%20May%202017.docx