If yes- would you If yes - would you Yes, Yes, No, has If yes - would ask when ask to see another happens happens never you ask to see preferred GP is GP & look for on regularly happened another GP available & wait appointment with occasions for them preferred GP 11 24 12 13 8 2 23.4% 51.1% 25.5% 56.5% 34.8% 8.7% Q9 How satisfied are you with the hours that the GP surgery is open? Very Fairly Fairly Very Dissatisfied Satisfied Satisfied Dissatisfied 26 20 2 2 52.0% 40.0% 4.0% 4.0% Q10 Would you like your GP surgery to open at additional times? If Yes If Yes - Makes no If Yes - at If Yes - after If Yes - after Yes No Before Saturday difference lunchtime. 5:30pm 6:30pm 8.00am am 2 15 4 28 6 1 2 10 4.0% 31.9% 8.5% 59.6% 20.0% 3.3% 6.7% 33.3% Action: Due to the opening times of the premises where Harness Harlesden Practice is operating it will not be possible for the practice to be open before 8.00 am. However the practice nurse has sessions open on Saturdays and patients can attend these clinics. Q 11 Last time you saw a doctor at your surgery, how good was the doctor at giving you enough time. Very good Good Poor Very Poor 14 27 7 1 28.6% 55.1% 14.3% 2.0% Q 12 The last time you tried to see a nurse fairly quickly -were you able to see a nurse on the same day or in the next 2 weekdays? Yes No Can't remember
Yes, happens regularly Yes, happens on occasions No, has never happened If yes - would you ask to see another GP If yes- would you ask when preferred GP is available & wait for them If yes - would you ask to see another GP & look for appointment with preferred GP 11 24 12 13 8 2 23.4% 51.1% 25.5% 56.5% 34.8% 8.7% Q9 How satisfied are you with the hours that the GP surgery is open? Very Satisfied Fairly Satisfied Fairly Dissatisfied Very Dissatisfied 26 20 2 2 52.0% 40.0% 4.0% 4.0% Q10 Would you like your GP surgery to open at additional times? Yes No Makes no difference If Yes 8.00am If Yes - at lunchtime. If Yes - after 5:30pm If Yes - after 6:30pm If Yes - Saturday am 2 15 4 28 6 1 2 10 4.0% 31.9% 8.5% 59.6% 20.0% 3.3% 6.7% 33.3% Action: Due to the opening times of the premises where Harness Harlesden Practice is operating it will not be possible for the practice to be open before 8.00 am. However the practice nurse has sessions open on Saturdays and patients can attend these clinics. Q 11 Last time you saw a doctor at your surgery, how good was the doctor at giving you enough time. Very good Good Poor Very Poor 14 27 7 1 28.6% 55.1% 14.3% 2.0% Q 12 The last time you tried to see a nurse fairly quickly -were you able to see a nurse on the same day or in the next 2 weekdays? Yes No Can't remember Before
Harness_Harlesden_Practice_PRG_Report_2013-2014.docx