To successfully operate either the web services (system to system transfer) or bulk (XML) upload methods, some work will be required by IT professionals. The amount and complexity of work required will be dependent on how greatly your current system differs from the structure of the Data Exchange. Several technical resources are available so that IT developers can assess the requirements of the Data Exchange and consider the feasibility of making a current system compatible; or alternatively whether it may be more appropriate to instead use the web-based portal like a free case management system. The following resources can be used to assist an IT developer or IT business analyst to understand the Data Exchange and provide you with estimates for the work required: The The No matter which IT method an organisation adopts to submit their data, all organisations can view their data within the web-based portal and also though the Data Exchange self-service reports. Question Are there any IT browser requirements for the Data Exchange web-based portal? Answer There are no prerequisites or browser requirements for the Data Exchange web-based portal. It has been tested to work with multiple browser types and versions. However there are requirements and exceptions for running AUSkey, which is the government authentication system that providers require to access the Data Exchange. The list of compatible operating systems and browsers for AUSkey are available from . You can also access this information in the task card on the Data Exchange webpage. Question What type of access should I request? Answer The type of access required will depend on the data submission method you are using. There are three methods for submitting data into the Data Exchange and two types of access. See below table: Method Type of access required Web-based portal - data entry Data Exchange Bulk XML Upload Data Exchange plus Organisation Administrator System to System transfer System Account
To successfully operate either the web services (system to system transfer) or bulk (XML) upload methods, some work will be required by IT professionals. The amount and complexity of work required will be dependent on how greatly your current system differs from the structure of the Data Exchange. Several technical resources are available so that IT developers can assess the requirements of the Data Exchange and consider the feasibility of making a current system compatible; or alternatively whether it may be more appropriate to instead use the web-based portal like a free case management system. The following resources can be used to assist an IT developer or IT business analyst to understand the Data Exchange and provide you with estimates for the work required: The The No matter which IT method an organisation adopts to submit their data, all organisations can view their data within the web-based portal and also though the Data Exchange self-service reports. Question Are there any IT browser requirements for the Data Exchange web-based portal? Answer There are no prerequisites or browser requirements for the Data Exchange web-based portal. It has been tested to work with multiple browser types and versions. However there are requirements and exceptions for running AUSkey, which is the government authentication system that providers require to access the Data Exchange. The list of compatible operating systems and browsers for AUSkey are available from . You can also access this information in the task card on the Data Exchange webpage. Question What type of access should I request? Answer The type of access required will depend on the data submission method you are using. There are three methods for submitting data into the Data Exchange and two types of access. See below table: Method Type of access required Web-based portal - data entry Data Exchange Bulk XML Upload Data Exchange plus Organisation Administrator System to System transfer System Account
frequently_asked_technial_questions.docx