Tracer simulation labs which they had to configure and troubleshoot scenarios from the exercise. The average score was a 91%. CIS 1714 and IS 1714 had a 92.1% success rate for Demonstrate ability to research, CIS-1130 select, use and troubleshoot CIS-1714 2717: Every 2012, CIS-2717 had a 85.1% success hardware and network CIS-2717 assessment is used rate for 2012. For example CIS-1714 components or connections PHY-1100 to assess this lab 4.2 has students use Event Viewer appropriate to area of outcome. to analyze, document, and trouble concentration. Assessments given shoot problems happening with the are Mid-term, Final, OS. and graded labs. CIS 2170 assesses CIS 2170:The success rate for CIS Demonstrate effective oral and CIS-1140 written communication skills as CIS-2170 this outcome is very high since this is one of well as teamwork skills in the 2178 through feedback the last courses students take. Students delivery of customer service, from the employer are motivated to do well since the project planning and project feedback forms, internship could be converted to a full completion in the information internship visits and time job or receive positive letters of technology business environment. written papers and recommendations The success rate discussion forums. ranges from 88.89% to 100%. CIS 2178: CIS CIS 2178: Each student will self-assess is the CIS capstone through tracking of their completed course. Students are service tickets of computer clients’ assessed as to how repairs, upgrades and diagnoses. Each well they apply the student will handle intake, service, skills they learn in customer support, trouble shooting, the classroom to the record keeping, and team work while workplace. Students servicing the needs of the clients in the either do their SCOPE Lab. Through the usage of Capstone class at an Service Tickets, customer log book
Tracer simulation labs which they had to configure and troubleshoot scenarios from the exercise. The average score was a 91%. Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration. CIS-1130 CIS-1714 CIS-2717 PHY-1100 CIS 1714 and IS 2717: Every assessment is used to assess this outcome. Assessments given are Mid-term, Final, and graded labs. 1714 had a 92.1% success rate for 2012, CIS-2717 had a 85.1% success rate for 2012. For example CIS-1714 lab 4.2 has students use Event Viewer to analyze, document, and trouble shoot problems happening with the OS. Demonstrate effective oral and written communication skills as well as teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment. CIS-1140 CIS-2170 CIS 2170 assesses this outcome through feedback from the employer feedback forms, internship visits and written papers and discussion forums. CIS 2178: CIS 2178 is the CIS capstone course. Students are assessed as to how well they apply the skills they learn in the classroom to the workplace. Students either do their Capstone class at an CIS 2170:The success rate for CIS is very high since this is one of the last courses students take. Students are motivated to do well since the internship could be converted to a full time job or receive positive letters of recommendations The success rate ranges from 88.89% to 100%. CIS 2178: Each student will self-assess through tracking of their completed service tickets of clients’ computer repairs, upgrades and diagnoses. Each student will handle intake, service, customer support, trouble shooting, record keeping, and team work while servicing the needs of the clients in the SCOPE Lab. Through the usage of Service Tickets, customer log book
13-14-AU-CIS.docx