MAIN DUTIES AND RESPONSIBILITIES: Ensure all customers are made to feel welcome and are dealt with in a polite, efficient and effective manner. Carry out all tasks to ensure the smooth operation of the service area (i.e. the serving of food, drinks and clearing of tables) always maintaining the highest possible standards. Carry out general tasks as required ensuring the smooth operation of the company (i.e. clearing, ironing, dishwashing, replenishing of stocks). Undertake tasks associated with the handling of food and be aware of the risks involved. Operate the till when directed, ensuring that amounts entered and change given are correct at each transaction. Assist at functions at other venues when required. Ensure that relevant statutory requirements are met. Carry out such other duties as may be necessary for the proper execution of the post. Café Supervisor Shift Additional Responsibilities: Ensure the smooth running of the day to day operation of the Cathedral Café maintaining the highest possible standards. Supervise the staff in accordance with the Handbook to efficiently run the service and café areas. Liaise with the Chef during key service periods. Supervise staff using the till and credit cards, putting up the float at the beginning of service, ensuring sufficient change is available at all times, cashing up at the end of the day and using the safe for all monies at the end of the day. Complete daily turnover record for the Accounts Office and Head of Catering. Assist in ordering goods from suppliers as requested by the Assistant Manager. Ensure that all statutory and cleaning requirements are met and recorded. Ensure that all comments and complaints and handover notes are completed for the Assistant Manager in the Handover Book. Carry out other such duties as may be necessary for the proper execution for the post and as directed by the Assistant or Deputy Manager and or Head of Catering. SCOPE OF POST (Budgetary/Resource Control, Impact) when working as Supervisor. Awareness of over staffing to minimise wages bill when the Restaurant is quiet Cash and data security PERSON SPECIFICATION Key Criteria Essential Desirable Qualifications and Experience Managing Staff Food Safety in Catering Level 2 Handling Money Emergency First Aid at GCSE English & Maths Work Experienced Café Supervisor Skills and Abilities Anticipate problems before they occur Work under pressure Seek tasks when trade is slow Good time keeping Ability to work as part of a team
MAIN DUTIES AND RESPONSIBILITIES: Ensure all customers are made to feel welcome and are dealt with in a polite, efficient and effective manner. Carry out all tasks to ensure the smooth operation of the service area (i.e. the serving of food, drinks and clearing of tables) always maintaining the highest possible standards. Carry out general tasks as required ensuring the smooth operation of the company (i.e. clearing, ironing, dishwashing, replenishing of stocks). Undertake tasks associated with the handling of food and be aware of the risks involved. Operate the till when directed, ensuring that amounts entered and change given are correct at each transaction. Assist at functions at other venues when required. Ensure that relevant statutory requirements are met. Carry out such other duties as may be necessary for the proper execution of the post. Café Supervisor Shift Additional Responsibilities: Ensure the smooth running of the day to day operation of the Cathedral Café maintaining the highest possible standards. Supervise the staff in accordance with the Handbook to efficiently run the service and café areas. Liaise with the Chef during key service periods. Supervise staff using the till and credit cards, putting up the float at the beginning of service, ensuring sufficient change is available at all times, cashing up at the end of the day and using the safe for all monies at the end of the day. Complete daily turnover record for the Accounts Office and Head of Catering. Assist in ordering goods from suppliers as requested by the Assistant Manager. Ensure that all statutory and cleaning requirements are met and recorded. Ensure that all comments and complaints and handover notes are completed for the Assistant Manager in the Handover Book. Carry out other such duties as may be necessary for the proper execution for the post and as directed by the Assistant or Deputy Manager and or Head of Catering. SCOPE OF POST (Budgetary/Resource Control, Impact) when working as Supervisor. Awareness of over staffing to minimise wages bill when the Restaurant is quiet Cash and data security PERSON SPECIFICATION Key Criteria Essential Desirable Qualifications and Experience Managing Staff Handling Money GCSE English & Maths Experienced Café Supervisor Food Safety in Catering Level 2 Emergency First Aid at Work Skills and Abilities Anticipate problems before they occur Work under pressure Seek tasks when trade is slow Good time keeping Ability to work as part of a team
General-Assistant-Supervisor-App-Pack-Oct-2016.docx