Code team: 2016-17 at a glance 76 Onsite visits and 5 verification teleconferences Codes of practice 4 5 Own Motion Inquiries Independent code compliance committees 273 New investigations of 30 alleged breaches of industry codes of practice Committee meetings 231 Investigations 579 cases closed FSPs subscribing to the codes 133 Breaches of codes 4 identified through investigations Annual reports published 70 Meetings with regulators, industry associations, 1 consumer advocates and Industry data report other stakeholders published 21 Information bulletins and Annual compliance 466 other publications issued statements, annual returns and desktop audits reviewed 10 Presentations and training 15,236 sessions conducted Code breaches 16 Conferences and forums 95 attended Code breaches assessed as significant
Code team: 2016-17 at a glance 5 Codes of practice 5 Independent code compliance committees 30 Committee meetings 579 FSPs subscribing to the codes 4 Annual reports published 1 Industry data report published 466 Annual compliance statements, annual returns and desktop audits reviewed 15,236 Code breaches 95 Code breaches assessed as significant 76 Onsite visits and verification teleconferences 4 Own Motion Inquiries 273 New investigations of alleged breaches of industry codes of practice 231 Investigations cases closed 133 Breaches of codes identified through investigations 70 Meetings with regulators, industry associations, consumer advocates and other stakeholders 21 Information bulletins and other publications issued 10 Presentations and training sessions conducted 16 Conferences and forums attended
fos-annual-review-20162016-word.docx