commissioning expectations Revised date: Clinical A minimum of an initial response to all crises as and specifications and April 2016 Commissioning defined by the person experiencing the crisis/carer exploring options for Group and referring agency with other emergency Les Trewin Clear and concise pathways of care without ‘hand offs’ services 2gether NHSFT Standard response times, referral processes and quality standards to mental health crises delivered in response to Gloucestershire commissioning specification for 2015/16 Skilled, competent and confident workforce 2.1 Explore funding possibilities to October 2014 Tim Poole Carers better able to: develop Positive Caring mental Carers Recognise and deal with the onset of a crisis through health specific courses to Gloucestershire having a greater understanding of the conditions include different mental health affecting the person they care for. conditions/strategies for Respond to changes in the person’s condition, coping with crisis provider knowing what is normal to expect and when to alert information and input to Carer others. Support Groups about dealing Flag up changes leading to crisis earlier with crisis Ask questions that might otherwise not be able to ask 2.1b Provide 1:1 peer mentoring October 2014 Tim Poole Carers better able to: support to carers to enable Carers Recognise and deal with the onset of a crisis through locally based non-judgemental Gloucestershire having a greater understanding of the conditions support affecting the person they care for. Respond to changes in the person’s condition, knowing what is normal to expect and when to alert others. Flag up changes leading to crisis earlier Ask questions that might otherwise not be able to ask
commissioning expectations and specifications and exploring options for with other emergency services Revised date: April 2016 Clinical Commissioning Group Les Trewin 2gether NHSFT A minimum of an initial response to all crises as defined by the person experiencing the crisis/carer and referring agency Clear and concise pathways of care without ‘hand offs’ Standard response times, referral processes and quality standards to mental health crises delivered in response to Gloucestershire commissioning specification for 2015/16 Skilled, competent and confident workforce 2.1 Explore funding possibilities to develop Positive Caring mental health specific courses to include different mental health conditions/strategies for coping with crisis provider information and input to Carer Support Groups about dealing with crisis October 2014 Tim Poole Carers Gloucestershire Carers better able to: Recognise and deal with the onset of a crisis through having a greater understanding of the conditions affecting the person they care for. Respond to changes in the person’s condition, knowing what is normal to expect and when to alert others. Flag up changes leading to crisis earlier Ask questions that might otherwise not be able to ask 2.1b Provide 1:1 peer mentoring support to carers to enable locally based non-judgemental support October 2014 Tim Poole Carers Gloucestershire Carers better able to: Recognise and deal with the onset of a crisis through having a greater understanding of the conditions affecting the person they care for. Respond to changes in the person’s condition, knowing what is normal to expect and when to alert others. Flag up changes leading to crisis earlier Ask questions that might otherwise not be able to ask
Gloucestershire-Action-Plan-23-June-2016.docx