GDA17 1.13.1 Correspondence Records to be retained in accordance Routine correspondence with individual with the requirements applying to patients/clients or others on behalf of the type of patient/client records patients/ clients and records they comprise i.e. hospital or documenting telephone contact and any community health care. medical advice given Retention requirements for certain records may increase depending on category of facility & treatment/care provided. GDA17 1.13.2 Correspondence See General retention and disposal Correspondence logs or registers authority: administrative records (INFORMATION MANAGEMENT – Control) GDA17 1.13.3 Copies of requests or referrals for other PATIENT/CLIENT REGISTRATION AND Retention period reduced from 3 services where patient did not attend MANAGEMENT - Patient/client to minimum of 2 years. administration See 2.8.2 for service requests or 2.8.1 referrals where medical record does not incorporate details. GDA17 1.14.1 Legal matters and incident management See General retention and disposal Issues, claims or case matters of authority: administrative records (LEGAL significance (precedent, change in SERVICES – Litigation) policy, controversy) GDA17 1.14.2 Legal matters and incident management See General retention and disposal Other issues, claims or case matters authority: administrative records (LEGAL involving legal action SERVICES – Litigation) GDA17 1.14.3 Legal matters and incident management Complaints and incident management Increase in retention period for Complaints and incidents not involving 1.14.7 complaints or incidents involving legal action minors until age of 25. Scope amended so not limited to complaints or incidents not involving legal action. Records of any legal action arising from a complaint or incident are covered by the General retention and disposal authority: administrative records.
GDA17 1.13.1 Correspondence Routine correspondence with individual patients/clients or others on behalf of patients/ clients and records documenting telephone contact and any medical advice given Records to be retained in accordance with the requirements applying to the type of patient/client records they comprise i.e. hospital or community health care. Retention requirements for certain records may increase depending on category of facility & treatment/care provided. GDA17 1.13.2 Correspondence Correspondence logs or registers See General retention and disposal authority: administrative records (INFORMATION MANAGEMENT – Control) GDA17 1.13.3 Copies of requests or referrals for other services where patient did not attend PATIENT/CLIENT REGISTRATION AND MANAGEMENT - Patient/client administration 2.8.1 Retention period reduced from 3 to minimum of 2 years. See 2.8.2 for service requests or referrals where medical record does not incorporate details. GDA17 1.14.1 Legal matters and incident management Issues, claims or case matters of significance (precedent, change in policy, controversy) See General retention and disposal authority: administrative records (LEGAL SERVICES – Litigation) GDA17 1.14.2 Legal matters and incident management Other issues, claims or case matters involving legal action See General retention and disposal authority: administrative records (LEGAL SERVICES – Litigation) GDA17 1.14.3 Legal matters and incident management Complaints and incidents not involving legal action Complaints and incident management 1.14.7 Increase in retention period for complaints or incidents involving minors until age of 25. Scope amended so not limited to complaints or incidents not involving legal action. Records of any legal action arising from a complaint or incident are covered by the General retention and disposal authority: administrative records.
GDA17%20to%20Draft%20mapping%20%28Sept%202016%29.docx