Definition: Effectively represents his/her position on issues to gain support and buy-in from others; generates multiple alternatives to a problem to meet the needs of other stakeholders; works to achieve win-win outcomes that others can accept; appropriately utilizes settlement strategies, such as compromise Unsatisfactory Successful Performer - Successful Performer Successful Performer - Exceptional Performer Performer Minus Plus Has difficulty conveying Can convey his/her Effectively articulates Proactively reaches out to Conveys his/her position his/her position to others, position to others, but has his/her position and helps others to educate them on well even when faced with particularly when faced difficulty in helping others others understand the his/her position and to help an engaged audience with with opposition understand the underlying underlying issues and them understand the a high degree of opposition issues and concerns concerns underlying issues and concerns Attempts to convince Is sometimes able to Generates support among Applies influence skills to Coaches others on how to others of his/her position generate support among team members for ideas of gain support for even the apply influence to gain when an issue is of minimal team members for ideas of controversy and most controversial issues support for controversial importance controversy and importance to the issues importance to the agency/State agency/State Sees situations in isolation Lacks ability to generate of the Initiates problem solving Helps others identify Thinks “outside box” and ignores solutions that multiple viable solutions; to identify alternative approaches and develops creative solutions to reach are not immediately sometimes has difficulty in solutions that meet the effective solutions to win-win settlements obvious focusing on the needs of all stakeholders problems; consistently “big (e.g., customers, peers, focuses on the needs of all picture” supervisor) parties involved and reaches a successful consensus Fails to get input and Occasionally involves key Involves key stakeholders Consistently involves key Gains active involvement develop action plans and stakeholders (e.g., (e.g., customers, peers, stakeholders (e.g., of relevant stakeholders to approaches that reflect key customers, peers, supervisor) in the customers, peers, ensure their ideas are stakeholder (e.g., supervisor) in the development of processes supervisor) in the planning refined and fully adoptable customers, peers, development of processes and action plans to ensure and development of action by the State supervisor) insights and action plans to drive the final approach reflects plans/processes to gain commitment their insights and has their their commitment commitment
Definition: Effectively represents his/her position on issues to gain support and buy-in from others; generates multiple alternatives to a problem to meet the needs of other stakeholders; works to achieve win-win outcomes that others can accept; appropriately utilizes settlement strategies, such as compromise Unsatisfactory Performer Successful Performer - Minus Successful Performer Successful Performer - Plus Exceptional Performer Has difficulty conveying his/her position to others, particularly when faced with opposition Can convey his/her position to others, but has difficulty in helping others understand the underlying issues and concerns Effectively articulates his/her position and helps others understand the underlying issues and concerns Proactively reaches out to others to educate them on his/her position and to help them understand the underlying issues and concerns Conveys his/her position well even when faced with an engaged audience with a high degree of opposition Attempts to convince others of his/her position when an issue is of minimal importance Is sometimes able to generate support among team members for ideas of controversy and importance to the agency/State Generates support among team members for ideas of controversy and importance to the agency/State Applies influence skills to gain support for even the most controversial issues Coaches others on how to apply influence to gain support for controversial issues Sees situations in isolation and ignores solutions that are not immediately obvious Lacks ability to generate multiple viable solutions; sometimes has difficulty in focusing on the “big picture” Thinks “outside of the box” to identify alternative solutions that meet the needs of all stakeholders (e.g., customers, peers, supervisor) Initiates problem solving approaches and develops effective solutions to problems; consistently focuses on the needs of all parties involved and reaches a successful consensus Helps others identify creative solutions to reach win-win settlements Fails to get input and develop action plans and approaches that reflect key stakeholder (e.g., customers, peers, supervisor) insights Occasionally involves key stakeholders (e.g., customers, peers, supervisor) in the development of processes and action plans to drive commitment Involves key stakeholders (e.g., customers, peers, supervisor) in the development of processes and action plans to ensure the final approach reflects their insights and has their commitment Consistently involves key stakeholders (e.g., customers, peers, supervisor) in the planning and development of action plans/processes to gain their commitment Gains active involvement of relevant stakeholders to ensure their ideas are refined and fully adoptable by the State
GeorgiaPMPCompetencyOverviewandDictionary.docx