Internal and external relations (including complaints and enquiries, events and visits) Records about: Retention period Rationale Master held Complaints from members of the public, Last action on complaint + 1 year JISC recommendation Schools/ the internal handling of these complaints Directorates and the responses provided. OVC Planning and evaluation of events. Completion of event + 3 years JISC recommendation MCC, Schools Organisation and administration of events. Completion of event + 1 year JISC recommendation MCC, Schools Formal communications with other HE/FE Current year + 5 years JISC recommendation Planning institutions, other educational institutions, Directorates professional associations and learned bodies. Schools Formal enquiries from institutions and Last action of enquiry + 1 year JISC recommendation Schools other bodies in the sector, the internal Directorates handling of these enquiries and the responses given.
Internal and external relations (including complaints and enquiries, events and visits) Records about: Retention period Rationale Master held Complaints from members of the public, the internal handling of these complaints and the responses provided. Last action on complaint + 1 year JISC recommendation Schools/ Directorates OVC Planning and evaluation of events. Completion of event + 3 years JISC recommendation MCC, Schools Organisation and administration of events. Completion of event + 1 year JISC recommendation MCC, Schools Formal communications with other HE/FE institutions, other educational institutions, professional associations and learned bodies. Current year + 5 years JISC recommendation Planning Directorates Schools Formal enquiries from institutions and other bodies in the sector, the internal handling of these enquiries and the responses given. Last action of enquiry + 1 year JISC recommendation Schools Directorates
FINALretentionschedulerevisedMarch14-1.docx