5 there anything else you want to say about joining the three Health ‘Is Advocacy Services together?’ Of the seven responses to this question, four were it a broadly positive (“Give try, worth giving it a think a good people with LD have go”; “I it’s idea”; “Hope a good nurses help service”; “The you”). Two responses expressed concern about the possible effects of changes (“I think alright but it means jobs will go and there will be it it’s cuts”; “Ensure mean staff doesn’t cuts!”) One person suggested that service would be “a complaints useful”. Mental health forums The forums included 21 service users and 2 co-production staff. Table 12 summarises the key themes that emerged against each of the key consultation proposals. Table : Key themes from mental health forums Service Key themes proposal General agreement that combining the three contracts Combining three would: contracts into Simplify the referral pathway one contract Prevent confusion However, some comments referred to: Concerns about impact on staff workload Concerns over perceived lack of provision in the North Working hours - be 9-5 shouldn’t Wide spectrum of services - could one provider realistically do all 3? Service Suggestions promotional methods included: promotion Linking with the CAVA Directory More outreach work by Advocacy staff Information should be provided on discharge from hospital Promotion in GP surgeries Structured education for GPs Information to be provided online There was also agreement about the need for more clarity for professionals on provision, referral, eligibility etc.
5 ‘Is there anything else you want to say about joining the three Health Advocacy Services together?’ Of the seven responses to this question, four were broadly positive (“Give it a try, worth giving it a go”; “I think it’s a good idea”; “Hope people with LD have a good service”; “The nurses help you”). Two responses expressed concern about the possible effects of changes (“I think it’s alright but it means jobs will go and there will be cuts”; “Ensure it doesn’t mean staff cuts!”) One person suggested that “a complaints service would be useful”. Mental health forums The forums included 21 service users and 2 co-production staff. Table 12 summarises the key themes that emerged against each of the key consultation proposals. Table : Key themes from mental health forums Service proposal Key themes Combining three contracts into one contract General agreement that combining the three contracts would: Simplify the referral pathway Prevent confusion However, some comments referred to: Concerns about impact on staff workload Concerns over perceived lack of provision in the North Working hours - shouldn’t be 9-5 Wide spectrum of services - could one provider realistically do all 3? Service promotion Suggestions promotional methods included: Linking with the CAVA Directory More outreach work by Advocacy staff Information should be provided on discharge from hospital Promotion in GP surgeries Structured education for GPs Information to be provided online There was also agreement about the need for more clarity for professionals on provision, referral, eligibility etc.
health-advocacy-services-consultation-report-ask-warwickshire-v1.docx