Table 2: Examples of ratings Rating Description and example Your organisation effectively meets the requirements of the indicator and evidence is Met available to support the assessment this is evidenced through: – People people using services (as well as other stakeholders such as families, – internal clients and staff) confirm that they are receiving the services that are specified to be delivered. Process your organisation is able to demonstrate that what you do matches – what you say you do and that the process is consistently performed or applied. Paper your organisation has a documented approach to meeting the standard – via a policy, procedure or other appropriate document such as a register or form. Your organisation does not fully meet the requirements of the indicator or the outcome Partially is only partially effective met Your organisation has no documentation or processes in place to meet a major Not met component of an indicator, or the outcome is ineffective or does not meet legislative requirements.
Table 2: Examples of ratings Rating Description and example Met Your organisation effectively meets the requirements of the indicator and evidence is available to support the assessment – this is evidenced through: People – people using services (as well as other stakeholders such as families, internal clients and staff) confirm that they are receiving the services that are specified to be delivered. Process – your organisation is able to demonstrate that what you do matches what you say you do and that the process is consistently performed or applied. Paper – your organisation has a documented approach to meeting the standard via a policy, procedure or other appropriate document such as a register or form. Partially met Your organisation does not fully meet the requirements of the indicator or the outcome is only partially effective Not met Your organisation has no documentation or processes in place to meet a major component of an indicator, or the outcome is ineffective or does not meet legislative requirements.
guide-self-assessment-certification.docx