· Budgeting % Improvement Section 72 Internal · on the reports need to 10% 2% 2% 3% 3% budget Accounting quality of be improved Section 72 Timeous and Statements not 12 Internal Reports 3 3 3 3 correct always correct (monthly) budget statement % Increase in 15% of clients are Internal customers unsatisfied about 5% 2% 1% 1% 1% budget satisfied about the statements statements Updated Indigent Register Internal Indigent compiled and Monthly x budget Register approved 70% debt is % Increase in Internal 15% 5% 5% 3% 2% collected debt collection budget Debtors database % Debtors has duplicate Internal database records and very 90% 20% 60% 5% 5% budget cleansing old records M U N IC IP AL F AN C IAL VIAB ILITY AN D M AN AG EM EN T Weight Key Performance Annual Quarterly Performance Indicator Baseline Target Budget Targets PO KPI Q1 Q2 Q3 Q4 Objective Investment and Manual 12 Internal 3 3 3 3 loans Investment and (monthly) budget Loan Registers not in Venus and linked with General Ledger
· Budgeting · Accounting % Improvement on the quality of Section 72 Reports Section 72 reports need to be improved 10% Internal budget 2% 2% 3% 3% Timeous and correct statement Statements not always correct 12 (monthly) Internal budget 3 3 3 3 % Increase in customers satisfied about statements 15% of clients are unsatisfied about the statements 5% Internal budget 2% 1% 1% 1% Updated Indigent Register Indigent Register compiled and approved Monthly Internal budget x % Increase in debt collection 70% debt is collected 15% Internal budget 5% 5% 3% 2% % Debtors database cleansing Debtors database has duplicate records and very old records 90% Internal budget 20% 60% 5% 5% M U N IC IP AL F AN C IAL VIAB ILITY AN D M AN AG EM EN T Performance Objective Weight Key Performance Indicator Baseline Annual Target Budget Quarterly Targets PO KPI Q1 Q2 Q3 Q4 Investment and loans Manual Investment and Loan Registers not in Venus and linked with General Ledger 12 (monthly) Internal budget 3 3 3 3
FINAL-IDP-2015-16-tis.docx