Sensitivity Assessment At the core of Tyler’s Open Data Program is a tension between striving for transparency while simultaneously ensuring the security of protected information. As indicated by Figure 3, multiple parties have the opportunity to review a dataset for sensitivities related to privacy and security— Data Coordinators, and the Performance Excellence Manager will assess every new dataset, and the legal department will have the opportunity to review particularly contentious datasets. These redundant checks for protected data exist because every dataset is unique and many sensitivities can be quite nuanced, demanding a careful weighing of risks and benefits. Tyler’s open data policy defines protected data as follows: Trade secrets (Which may include vendor software, technical specifications or other intellectual property); Proprietary information such as license agreements or fees, copyrights, patents, etc. Personal identifying information as defined by Texas State Law; Information contained in the City’s personnel files as provided by Texas State Law, except for certain categories that must be disclosed; Information related to criminal investigations conducted by the City and records of criminal intelligence information compiled by the City; Billing information of customers compiled and maintained in connection with the City providing utility services; Sensitive security information as defined for Protection of Sensitive Security Information in title 49 Code of Federal Regulations (CFR) Part 1520 regarding Homeland Security; Building plans of City-owned buildings or infrastructure; Local tax records of the City that contain information about a taxpayer’s income or receipts; The security features of the City’s electronic data processing systems, information technology systems, telecommunications networks, or electronic security systems as provided by Texas State Law. Any data collected from a person applying for financial or other types of assistance including, but not limited to, their income and bank accounts, etc. Any data protected from disclosure under applicable federal or state law. Though the Performance Excellence Manager identifies sensitivity issues during the data prioritization phase and before upload, a thorough review of all privacy and security concerns is
Sensitivity Assessment At the core of Tyler’s Open Data Program is a tension between striving for transparency while simultaneously ensuring the security of protected information. As indicated by Figure 3, multiple parties have the opportunity to review a dataset for sensitivities related to privacy and security— Data Coordinators, and the Performance Excellence Manager will assess every new dataset, and the legal department will have the opportunity to review particularly contentious datasets. These redundant checks for protected data exist because every dataset is unique and many sensitivities can be quite nuanced, demanding a careful weighing of risks and benefits. Tyler’s open data policy defines protected data as follows: Trade secrets (Which may include vendor software, technical specifications or other intellectual property); Proprietary information such as license agreements or fees, copyrights, patents, etc. Personal identifying information as defined by Texas State Law; Information contained in the City’s personnel files as provided by Texas State Law, except for certain categories that must be disclosed; Information related to criminal investigations conducted by the City and records of criminal intelligence information compiled by the City; Billing information of customers compiled and maintained in connection with the City providing utility services; Sensitive security information as defined for Protection of Sensitive Security Information in title 49 Code of Federal Regulations (CFR) Part 1520 regarding Homeland Security; Building plans of City-owned buildings or infrastructure; Local tax records of the City that contain information about a taxpayer’s income or receipts; The security features of the City’s electronic data processing systems, information technology systems, telecommunications networks, or electronic security systems as provided by Texas State Law. Any data collected from a person applying for financial or other types of assistance including, but not limited to, their income and bank accounts, etc. Any data protected from disclosure under applicable federal or state law. Though the Performance Excellence Manager identifies sensitivity issues during the data prioritization phase and before upload, a thorough review of all privacy and security concerns is
FINAL.Tyler%20Data%20Governance%20Standards.docx