People are supported to order and use their medicines more effectively with less waste. There is increased safety reporting from community pharmacies. Key Action Action summary Outcome Required *Lead Timescale Responsibility 2. Optimising Quality assured integrated pharmacy HSCB From April 2015 People receive support to medicines use services should be delivered which help to achieve improved medicines address acute and chronic needs relating to related outcomes and medicines use and adherence, support better adherence. health outcomes, reduce harm, waste and Safe and timely transitions of unplanned demand on other health and care are supported by social care services. To include: community pharmacists. Chronic services for safer transitions Fewer visits to GP, Out of of care, MURs for long term Hours and Emergency conditions, adherence support and Departments for medicines repeat dispensing. supply issues. Acute Services for out of hours and Fewer unplanned admissions emergency access to medicines, to hospital in people with long including palliative care. term conditions for medicines related factors. Fewer wasted medicines. Key Action Action summary Outcome Required *Lead Timescale Responsibility 3.Ensuring timely Regional guidelines on handling medicines HSCB By March 2016 People have access to safe, access to safe, shortages in community pharmacies should high quality medicines in the quality assured be developed which includes management of community medicines clinical consequences
People are supported to order and use their medicines more effectively with less waste. There is increased safety reporting from community pharmacies. Key Action Action summary Outcome Required *Lead Responsibility Timescale 2. Optimising medicines use Quality assured integrated pharmacy services should be delivered which help to address acute and chronic needs relating to medicines use and adherence, support better health outcomes, reduce harm, waste and unplanned demand on other health and social care services. To include: Chronic services for safer transitions of care, MURs for long term conditions, adherence support and repeat dispensing. Acute Services for out of hours and emergency access to medicines, including palliative care. People receive support to achieve improved medicines related outcomes and adherence. Safe and timely transitions of care are supported by community pharmacists. Fewer visits to GP, Out of Hours and Emergency Departments for medicines supply issues. Fewer unplanned admissions to hospital in people with long term conditions for medicines related factors. Fewer wasted medicines. HSCB From April 2015 Key Action Action summary Outcome Required *Lead Responsibility Timescale 3.Ensuring timely access to safe, quality assured medicines Regional guidelines on handling medicines shortages in community pharmacies should be developed which includes management of clinical consequences People have access to safe, high quality medicines in the community HSCB By March 2016
FINAL-MAKING-IT-BETTER-THROUGH-PHARMACY-IN-THE-COMMUNITY-IMPLEMENTATION-PLAN.docx