articles of association as well as their statutory duties under the academy’s Companies Act, which comprise the duties to: act within their powers; promote the success of the company; exercise independent judgment; exercise reasonable care, skill and diligence; avoid conflicts of interest; not to accept benefits from third parties; and declare any interest in proposed transactions or arrangements. The duties of a company director and charitable trustee should not put anyone off 16. from serving as an academy trustee as the core duties of the role are very similar to those of a maintained school governor. 5.5 Dealing with complaints The boards of all schools have a to consider complaints about the school and any 17. community facilities or services that it provides. Academies must make available on request a procedure for dealing with complaints. 18. The expectation is that this should be published online. For complaints from parents of pupils, this procedure must comply with The . An individual can complain to the Secretary of State for Education if they believe that 19. a board is acting or is failing to carry out its properly. The Education ‘unreasonably’, Funding Agency (EFA) handles complaints about academies on behalf of the Secretary of State. gives detailed information about the role of the Secretary of State and EFA in the 20. complaints process. to help schools draw up a complaints procedure is available. 5.6 Whistleblowing All schools and academy trusts should have appropriate procedures in place for 21. whistleblowing. The board need to ensure that staff and governors alike are aware of to whom they can report their concerns, and the way in which such concerns will be managed. The whistleblowing charity, , provides support for organisations and confidential 22. independent advice to employees about wrongdoing in the workplace. You can contact PCAW at:
academy’s articles of association as well as their statutory duties under the Companies Act, which comprise the duties to: act within their powers; promote the success of the company; exercise independent judgment; exercise reasonable care, skill and diligence; avoid conflicts of interest; not to accept benefits from third parties; and declare any interest in proposed transactions or arrangements. 16. The duties of a company director and charitable trustee should not put anyone off from serving as an academy trustee as the core duties of the role are very similar to those of a maintained school governor. 5.5 Dealing with complaints 17. The boards of all schools have a to consider complaints about the school and any community facilities or services that it provides. 18. Academies must make available on request a procedure for dealing with complaints. The expectation is that this should be published online. For complaints from parents of pupils, this procedure must comply with The . 19. An individual can complain to the Secretary of State for Education if they believe that a board is acting ‘unreasonably’, or is failing to carry out its properly. The Education Funding Agency (EFA) handles complaints about academies on behalf of the Secretary of State. 20. gives detailed information about the role of the Secretary of State and EFA in the complaints process. to help schools draw up a complaints procedure is available. 5.6 Whistleblowing 21. All schools and academy trusts should have appropriate procedures in place for whistleblowing. The board need to ensure that staff and governors alike are aware of to whom they can report their concerns, and the way in which such concerns will be managed. 22. The whistleblowing charity, , provides support for organisations and confidential independent advice to employees about wrongdoing in the workplace. You can contact PCAW at:
Governance%20Handbook%20FOI%202015%200053665.docx