Customers Benefits • customers receive products that are higher standard/reliable (1) • customer satisfaction with service/product improved as less breakages/better service (1) • customer reassured by quality of organization (1) monitor/check/test product at Quality control refers to the Testing takes place in a lab specific points. Quality control is procedures carried out by a after the product has been that part of Quality Assurance that quality inspector at certain manufactured. Testing is involves inspection and testing of stages during manufacture. concerned with the product’s a product either during or Quality control tests are performance. Non destructive immediately after production. typically conducted after each or failure testing is when the process of manufacture and/or product is tested until it shows after complete signs of breaking to determine assembly/completion of the how much force is needed to product. Tolerances deform it. Destructive testing (acceptable amount by which a is when the product is product’s size or other feature destroyed while being can differ from that stated in monitored so that data can be the specification) are set for gathered about the product, products/components and e.g. car crash testing with these are that standards to crash test dummies. which the QC inspector checks the products/components. E.g. Checking size Checking weight Quality Control Checking function Checking that a surface is level There is 100% inspection where all units in the batch are inspected, normal inspection where a sample is inspected, the sample is determined by the sampling plan, and reduced inspection which is like normal inspection, but uses a smaller sample size and is more economical. Computer aided inspection uses a CMM (coordinate measuring machine) to measure dimensions. This is a faster, more accurate way of measuring dimensions. Laser scanning systems are also used; they create a 3D model of the part. Force is applied in one form or • Product is tested in controlled another till the products breaks conditions (1) • Force is applied until the product breaks(1) • Information is gathered on how much protection is gained (1) • Information is gathered on Testing to Destruction: how much force is needed/limits of force at point of destruction (1) • Information is gathered on how the product behaves/breaks upon breaking (1)
Customers Benefits • customers receive products that are higher standard/reliable (1) • customer satisfaction with service/product improved as less breakages/better service (1) • customer reassured by quality of organization (1) Quality Control monitor/check/test product at specific points. Quality control is that part of Quality Assurance that involves inspection and testing of a product either during or immediately after production. Quality control refers to the procedures carried out by a quality inspector at certain stages during manufacture. Quality control tests are typically conducted after each process of manufacture and/or after complete assembly/completion of the product. Tolerances (acceptable amount by which a product’s size or other feature can differ from that stated in the specification) are set for products/components and these are that standards to which the QC inspector checks the products/components. E.g. Checking size Checking weight Checking function Checking that a surface is level There is 100% inspection where all units in the batch are inspected, normal inspection where a sample is inspected, the sample is determined by the sampling plan, and reduced inspection which is like normal inspection, but uses a smaller sample size and is more economical. Computer aided inspection uses a CMM (coordinate measuring machine) to measure dimensions. This is a faster, more accurate way of measuring dimensions. Laser scanning systems are also used; they create a 3D model of the part. Testing takes place in a lab after the product has been manufactured. Testing is concerned with the product’s performance. Non destructive or failure testing is when the product is tested until it shows signs of breaking to determine how much force is needed to deform it. Destructive testing is when the product is destroyed while being monitored so that data can be gathered about the product, e.g. car crash testing with crash test dummies. Testing to Destruction: Force is applied in one form or another till the products breaks • Product is tested in controlled conditions (1) • Force is applied until the product breaks(1) • Information is gathered on how much protection is gained (1) • Information is gathered on how much force is needed/limits of force at point of destruction (1) • Information is gathered on how the product behaves/breaks upon breaking (1)
full_table_resistant.docx