c. Sub-recipients must ensure that services are provided in Training/in-service certificates/sign-in sheets an inclusively, linguistically, culturally-competent, Staff interview compassionate, non- judgmental, age appropriate and Consumer satisfaction survey comprehensible manner. Consumer grievances STANDARD MEASURE Sub-recipients must ensure that staff and contracted Documentation of this knowledge via formal service Sub-recipients delivering direct services to education, trainings, or other consumers must have knowledge of the: methods. Types of HIV/AIDS disease process documentation may include, Effects of HIV/AIDS-related illnesses and co- but is not limited to, medical morbidities on consumers degree, license/certification, Psychosocial effects of HIV/AIDS on consumers training certificates, transcripts. and their families/significant others Provide Staff interview PrEP Education and Resources Current strategies for the management of HIV/AIDS HIV-related resources and services in Hartford TGA For more information, refer to: . e. Sub-recipients must ensure that professional staff and Codes of Conduct contracted service Sub-recipients follow, at minimum, Trainings/in-service certificates/sign-in-sheets established codes of conduct for their discipline. For Staff interview paraprofessional staff, Sub-recipients must ensure that an agency code of conduct is established and that staff follow the code. f. Sub-recipients must ensure that staff and contracted Supervisory/case conference meeting logs service Sub-recipients receive ongoing supervision Documentation of supervisory that is relevant and appropriate to their professional consumer record reviews needs. g. Sub-recipients must ensure that staff and contracted Policies and procedures Trainings/in-service service Sub-recipients conduct business in a manner certificates/sign-in sheets that ensures the confidentiality of consumers and follows established protocols outlined in the Health Staff signatures on agency’s Insurance Portability and Accountability Act (HIPAA) Confidentiality/HIPAA and the Connecticut Public Health Code. statements Staff interview 4. Safety and Emergency Procedures a. Sub-recipients must ensure that services are provided in Site visit observation facilities that are clean, comfortable, handicap accessibility and free from hazards.
c. Sub-recipients must ensure that services are provided in an inclusively, linguistically, culturally-competent, compassionate, non- judgmental, age appropriate and comprehensible manner. Training/in-service certificates/sign-in sheets Staff interview Consumer satisfaction survey Consumer grievances STANDARD MEASURE Sub-recipients must ensure that staff and contracted service Sub-recipients delivering direct services to consumers must have knowledge of the: HIV/AIDS disease process Effects of HIV/AIDS-related illnesses and co- morbidities on consumers Psychosocial effects of HIV/AIDS on consumers and their families/significant others Provide PrEP Education and Resources Current strategies for the management of HIV/AIDS HIV-related resources and services in Hartford TGA For more information, refer to: . Documentation of this knowledge via formal education, trainings, or other methods. Types of documentation may include, but is not limited to, medical degree, license/certification, training certificates, transcripts. Staff interview e. Sub-recipients must ensure that professional staff and contracted service Sub-recipients follow, at minimum, established codes of conduct for their discipline. For paraprofessional staff, Sub-recipients must ensure that an agency code of conduct is established and that staff follow the code. Codes of Conduct Trainings/in-service certificates/sign-in-sheets Staff interview f. Sub-recipients must ensure that staff and contracted service Sub-recipients receive ongoing supervision that is relevant and appropriate to their professional needs. Supervisory/case conference meeting logs Documentation of supervisory consumer record reviews g. Sub-recipients must ensure that staff and contracted service Sub-recipients conduct business in a manner that ensures the confidentiality of consumers and follows established protocols outlined in the Health Insurance Portability and Accountability Act (HIPAA) and the Connecticut Public Health Code. Policies and procedures Trainings/in-service certificates/sign-in sheets Staff signatures on agency’s Confidentiality/HIPAA statements Staff interview 4. Safety and Emergency Procedures a. Sub-recipients must ensure that services are provided in facilities that are clean, comfortable, handicap accessibility and free from hazards. Site visit observation
Hartford-TGA-Standard-of-Care-Food-Bank-Home-Delivered-Meals.docx