The following suggestions were provided by respondents who selected to ‘Other’ question 2b: and promote self-help by boosting knowledge and “Communication confidence” used self-referral at Warwick Hospital. It “Have worked well” think they have the knowledge but not the time to “I educate” in regular contact with each “Mine keep other” sure what are the “Not 'suggestions'!!” do not promote unless you have invested enough money to provide “Please enough advocacy time” may result in people who are able to speak up for themselves “Self-referral asking for help and taking the time of advocates that should be given to patients who are more seriously ill unless a lot more money for advocacy is available so that all patients can be reached” statutory NHS and independent advocacy are both required to help “The mental service users” Table : Number of responses received for each option in question 2b by respondent type A current A former A member A health or Someone Other Health Health of the public care who looks (n=11) Advocacy Advocacy has not professional after or – service user service user used cares for an /referrer (n=6) (n=10) advocacy individual services (n=9) (n=12) before (n=14) Count and Count and Count and Count and % Count and Count and % of cohort % of cohort % of cohort of cohort % of cohort % of cohort selecting selecting selecting selecting this selecting selecting this option this option this option option this option this option Better service 5 (83%) 5 (50%) 11 (79%) 12 (100%) 7 (78%) 5 (45%) promotion so that people are referred into the non- statutory service earlier and before reaching a crisis point
The following suggestions were provided by respondents who selected ‘Other’ to question 2b: “Communication and promote self-help by boosting knowledge and confidence” “Have used self-referral at Warwick Hospital. It worked well” “I think they have the knowledge but not the time to educate” “Mine keep in regular contact with each other” “Not sure what are the 'suggestions'!!” “Please do not promote unless you have invested enough money to provide enough advocacy time” “Self-referral may result in people who are able to speak up for themselves asking for help and taking the time of advocates that should be given to patients who are more seriously ill unless a lot more money for advocacy is available so that all patients can be reached” “The statutory NHS and independent advocacy are both required to help mental service users” Table : Number of responses received for each option in question 2b by respondent type A current Health Advocacy service user (n=6) A former Health Advocacy service user (n=10) A member of the public – has not used advocacy services before (n=14) A health or care professional /referrer (n=12) Someone who looks after or cares for an individual (n=9) Other (n=11) Count and % of cohort selecting this option Count and % of cohort selecting this option Count and % of cohort selecting this option Count and % of cohort selecting this option Count and % of cohort selecting this option Count and % of cohort selecting this option Better service promotion so that people are referred into the non- statutory service earlier and before reaching a crisis point 5 (83%) 5 (50%) 11 (79%) 12 (100%) 7 (78%) 5 (45%)
health-advocacy-services-consultation-report-ask-warwickshire-v1.docx