14.5 GOOD GOVERNANCE AND PUBLIC PARTICIPATION RATING TARGETS WEIGHTING MEANS OF CALCULATOR OBJECTIVES KPI’s VERIFICATION WEIGHTING TIME QUALITY QUANTITY % 14.5.1 To ensure that 0.15% 0.25% Strategic planning and 30/06/2013 In of 100% Quarterly reports on the resources departmental the workshops and/ or required meetings/sessions/ approved sessions. supporting the workshops held with staff. SDBIP for strategic and 2011/2012. operational 0.15% 0.25% Register of services 30/06/2013 In terms of 100% Registers of customers commitments of rendered to customers at the and staff issues attended the municipality various places different approved to and resolved. are delivered at issues and staff. SDBIP for the correct time, 2011/2012. at the right price and at the right location, and that the quantity and quality satisfy the needs of the municipality
14.5 GOOD GOVERNANCE AND PUBLIC PARTICIPATION OBJECTIVES WEIGHTING RATING CALCULATOR WEIGHTING % KPI’s TARGETS MEANS OF VERIFICATION TIME QUALITY QUANTITY 14.5.1 To ensure that the resources required supporting the strategic and operational commitments of the municipality are delivered at the correct time, at the right price and at the right location, and that the quantity and quality satisfy the needs of the municipality 0.15% 0.25% Strategic planning and departmental meetings/sessions/ workshops held with staff. 30/06/2013 In of the approved SDBIP for 2011/2012. 100% Quarterly reports on workshops and/ or sessions. 0.15% 0.25% Register of services rendered to customers at various places different issues and staff. 30/06/2013 In terms of the approved SDBIP for 2011/2012. 100% Registers of customers and staff issues attended to and resolved.
PERFORMANCE-CONTRACT-CFO-2013.docx