IT hardware and IT hardware and network network maintenance maintenance Manager schedule - 80 schedule - 80 5 of 6 5 of 6 Information PI 090 Percent of Percent of completed = Fully Effective completed = Technology equipment equipment 83% 83% Management maintained maintained according to according to plan plan per quarter per quarter Three planned Manager staff interactions Monthly meetings Information PI 092 3 Meetings held Fully Effective 3 Meetings held by the end of (3 / quarter) Technology each quarter Management User training - User training - 80 80 Percent of Manager Percent of training 2 of 2 = 100% 2 of 2 = 100% training Above Information PI 093 supplied vs training training supplied vs Expectations Technology requested per supplied supplied requested per Management quarter quarter Individual Development Individual Plan - 85 Development Plan Manager No training due No training due Percent of - 85 Percent of Information PI 094 to budget Not Applicable to budget approved approved training Technology constraints constraints training completed per Management completed per quarter quarter Quarterly Quarterly Manager Evaluations Evaluations evaluations of all evaluations of all Information PI 095 completed and Fully Effective completed and Section 66 Section 66 Technology submitted submitted employees employees Management Manager Not applicable. Not applicable. Policy and Information PI 096 N/A To be evaluated Not Applicable To be evaluated Technology in Q4 in Q4 Management Manager Data security - Data security - Updated Updated Information PI 097 Updated register Updated register Fully Effective Registers Registers Technology per quarter per quarter Management User Support - User Support - 80 80 Percent of Manager Percent of service service calls 544 of 619 = 544 of 619 = Information PI 098 calls logged vs Effective logged vs 88% completed 88% completed Technology completed per completed per Management quarter quarter Software license Manager Software license database - Updated Updated Information PI 099 database - Updated Fully Effective Updated register Registers Registers Technology register per quarter per quarter Management Keeping of archive and Keeping of archive records and records compliant with compliant with File plan File plan Manager legislation - legislation - PI 057 updated and Fully Effective updated and Secretariat Updated Updated approved approved approved Services approved file file plan in line plan in line with with legislation by legislation by 30 30 Sept 2014 Sept 2014
PI 090 IT hardware and network maintenance schedule - 80 Percent of equipment maintained according to plan per quarter IT hardware and network maintenance schedule - 80 Percent of equipment maintained according to plan per quarter 5 of 6 completed = 83% Fully Effective 5 of 6 completed = 83% Manager Information Technology Management PI 092 Three planned staff interactions by the end of each quarter Monthly meetings (3 / quarter) 3 Meetings held Fully Effective 3 Meetings held Manager Information Technology Management PI 093 User training - 80 Percent of training supplied vs requested per quarter User training - 80 Percent of training supplied vs requested per quarter 2 of 2 = 100% training supplied Above Expectations 2 of 2 = 100% training supplied Manager Information Technology Management PI 094 Individual Development Plan - 85 Percent of approved training completed per quarter Individual Development Plan - 85 Percent of approved training completed per quarter No training due to budget constraints Not Applicable No training due to budget constraints Manager Information Technology Management PI 095 Quarterly evaluations of all Section 66 employees Quarterly evaluations of all Section 66 employees Evaluations completed and submitted Fully Effective Evaluations completed and submitted Manager Information Technology Management PI 096 Policy and N/A Not applicable. To be evaluated in Q4 Not Applicable Not applicable. To be evaluated in Q4 Manager Information Technology Management PI 097 Data security - Updated register per quarter Data security - Updated register per quarter Updated Registers Fully Effective Updated Registers Manager Information Technology Management PI 098 User Support - 80 Percent of service calls logged vs completed per quarter User Support - 80 Percent of service calls logged vs completed per quarter 544 of 619 = 88% completed Effective 544 of 619 = 88% completed Manager Information Technology Management PI 099 Software license database - Updated register per quarter Software license database - Updated register per quarter Updated Registers Fully Effective Updated Registers Manager Information Technology Management PI 057 Keeping of archive and records compliant with legislation - Updated approved file plan in line with legislation by 30 Sept 2014 Keeping of archive and records compliant with legislation - Updated approved file plan in line with legislation by 30 Sept 2014 File plan updated and approved Fully Effective File plan updated and approved Manager Secretariat Services
Performance-Evaluations-Portfolio-Q1-2014.20151.docx