Thirty failed for the following reasons: Thirteen failed because a closure notice was not sent when appropriate, or the 60 day period following the mailing of the notice was not observed. Six cases were closed inappropriately for loss of contact with the CP, three of which were still active Temporary Assistance for Needy Families (TANF). Four cases failed because there was no written request for closure from the custodial parent (CP). Two cases were closed inappropriately for CP non-cooperation. Two cases were closed inappropriately when the debts were under $500 but there was additional debt for the family unit on other cases. One case was closed because the CP and non-custodial parent (NCP) both moved out of state. The Uniform Interstate Family Support Act allows for working these cases. One case was closed because the NCP claimed disability, but there was no required documentation. One case was closed because the CP reported the NCP was in Mexico, but there was no documentation. Case Closure Summary: The 92 percent compliance rate is less than last year’s rate of 96 percent, but is within the compliance standard. The 321 cases found to be in compliance show that DCS staff have a good understanding of the rules regarding case closure and are diligent in pursuing cases with collection potential. should be reminded to make sure closure notices are sent and proper timeframes observed before closing cases, to ensure written notices are received when closing cases due to CP requests, and not close cases inappropriately when TANF/medical assistance still active.
Thirty failed for the following reasons: Thirteen failed because a closure notice was not sent when appropriate, or the 60 day period following the mailing of the notice was not observed. Six cases were closed inappropriately for loss of contact with the CP, three of which were still active Temporary Assistance for Needy Families (TANF). Four cases failed because there was no written request for closure from the custodial parent (CP). Two cases were closed inappropriately for CP non-cooperation. Two cases were closed inappropriately when the debts were under $500 but there was additional debt for the family unit on other cases. One case was closed because the CP and non-custodial parent (NCP) both moved out of state. The Uniform Interstate Family Support Act allows for working these cases. One case was closed because the NCP claimed disability, but there was no required documentation. One case was closed because the CP reported the NCP was in Mexico, but there was no documentation. Case Closure Summary: The 92 percent compliance rate is less than last year’s rate of 96 percent, but is within the compliance standard. The 321 cases found to be in compliance show that DCS staff have a good understanding of the rules regarding case closure and are diligent in pursuing cases with collection potential. should be reminded to make sure closure notices are sent and proper timeframes observed before closing cases, to ensure written notices are received when closing cases due to CP requests, and not close cases inappropriately when TANF/medical assistance still active.
ffySAFnlRpt2009.docx