Percentage of To monitor Quality Numerator: Accuracy Quality Percentage Quarterly No Higher Quality District district hospitals the quality of Assurance dependant on percentage Assurance hospitals Number of having monthly hospital quality of data suggests with monthly (QA) district (QA) Maternal services, as from reporting better clinical Maternal hospitals Mortality and reflected in facility governance Mortality and having Morbidity levels of Morbidity Maternal Meetings (3 per diseases Meetings Mortality and quarter) adverse Morbidity events; and every month proportion of deaths Denominator: Total number of district hospitals Percentage of To monitor Quality Numerator: Accuracy of Quality Percentage Quarterly Yes Higher Quality Percentage complaints of the Assurance Total number information is percentage Assurance of users of District management of complaints dependent on suggest complaints Hospital of the resolved the accuracy of better of users of Services complaints in within 25 time stamp for management District resolved within District days during each complaint of complaints Hospital 25 days Hospitals the quarter in District Services Hospitals resolved within 25 Denominator: days Total number of complaints during the quarter
District hospitals with monthly Maternal Mortality and Morbidity Meetings Percentage of district hospitals having monthly Maternal Mortality and Morbidity Meetings (3 per quarter) To monitor the quality of hospital services, as reflected in levels of diseases adverse events; and proportion of deaths Quality Assurance (QA) Numerator: Number of district hospitals having Maternal Mortality and Morbidity every month Denominator: Total number of district hospitals Accuracy dependant on quality of data from reporting facility Quality Percentage Quarterly No Higher percentage suggests better clinical governance Quality Assurance (QA) Percentage of complaints of users of District Hospital Services resolved within 25 days Percentage of complaints of users of District Hospital Services resolved within 25 days To monitor the management of the complaints in District Hospitals Quality Assurance Numerator: Total number of complaints resolved within 25 days during the quarter Denominator: Total number of complaints during the quarter Accuracy of information is dependent on the accuracy of time stamp for each complaint Quality Percentage Quarterly Yes Higher percentage suggest better management of complaints in District Hospitals Quality Assurance
Final%20master%20Health%20Vote%207-%202011-12-13-14%20APPapproved%20by%20Legislature%20on%2028%20June%202011%20.docx