6.2.2. The Provider has in place processes to ensure Stream Participants are informed of how their The Provider has personal information may be used. This must incorporate: arrangements in place to relevant information about protecting Stream Participants’ privacy and the handling of promote their privacy and confidential issues is shared with Stream Participants at their first interview with the confidentiality policies to Provider, and Stream Participants and Employers. where relevant, additional considerations for managing issues of privacy, where these are required by local communities. The Provider can demonstrate that they inform Employers about how their disclosed information is managed. 6.2.3 The Provider has policies and processes in to comply with all relevant work health and The Provider has policies and safety legislation, including reporting of Notifiable Incidents. processes in place to ensure There are polices in place to ensure changes to Work Health and Safety legislation generate a that Work Health and Safety review of the Provider’s processes. requirements are handled in a manner consistent with relevant legislation. 6.3 6.3.1. The Provider’s claiming policies and processes: At an organisation level Claiming processes The Provider ensures the Compliance support compliance with the Guideline, including the Documentary Evidence Guideline, used by the Provider reimbursement and claiming Indicator result was 83 are systematic and policies and processes are in or more (based on the specify the internal and external (where required) approval processes for expenditure, ensure claiming place and align with the Deed data available to reimbursements and claims, and practices align with and Guideline. providers as at the time clearly identify accountability and delegation arrangements. the Deed and the Audit Plan is Guideline. requested). 6.3.2. The Provider can demonstrate that the policies and processes for reimbursements and claims are The Provider ensures that systematically applied including that when submitting reimbursements and claims to the reimbursements and claims Department, the staff responsible: policies and processes are process reimbursements and claims in accordance with the Provider’s processes, and systematically applied by the Provider. ensure the application of the Deed and Guideline.
6.2.2. The Provider has arrangements in place to promote their privacy and confidentiality policies to Stream Participants and Employers. The Provider has in place processes to ensure Stream Participants are informed of how their personal information may be used. This must incorporate: relevant information about protecting Stream Participants’ privacy and the handling of confidential issues is shared with Stream Participants at their first interview with the Provider, and where relevant, additional considerations for managing issues of privacy, where these are required by local communities. The Provider can demonstrate that they inform Employers about how their disclosed information is managed. 6.2.3 The Provider has policies and processes in place to ensure that Work Health and Safety requirements are handled in a manner consistent with relevant legislation. The Provider has policies and processes in to comply with all relevant work health and safety legislation, including reporting of Notifiable Incidents. There are polices in place to ensure changes to Work Health and Safety legislation generate a review of the Provider’s processes. 6.3 Claiming processes used by the Provider are systematic and ensure claiming practices align with the Deed and Guideline. 6.3.1. The Provider ensures reimbursement and claiming policies and processes are in place and align with the Deed and Guideline. The Provider’s claiming policies and processes: support compliance with the Guideline, including the Documentary Evidence Guideline, specify the internal and external (where required) approval processes for expenditure, reimbursements and claims, and clearly identify accountability and delegation arrangements. At an organisation level the Compliance Indicator result was 83 or more (based on the data available to providers as at the time the Audit Plan is requested). 6.3.2. The Provider ensures that reimbursements and claims policies and processes are systematically applied by the Provider. The Provider can demonstrate that the policies and processes for reimbursements and claims are systematically applied including that when submitting reimbursements and claims to the Department, the staff responsible: process reimbursements and claims in accordance with the Provider’s processes, and ensure the application of the Deed and Guideline.
performance_framework_4.docx