If the attempt to resolve the Dispute has Within 5 WD of Email / Facsimile Raising Party Market Operator 11 been successful during the Negotiation resolution by (Regulatory Period then notify the Market Operator, or, if negotiation Authorities) the Market Operator is a Disputing the Regulatory Authorities, by delivering a Dispute Counterparty completed Dispute Resolution Form or Dispute (available on the Market Operator’s website) Counterparties signed by all Disputing Parties. Go to step 14. If the attempt to resolve the Dispute within General Dispute: Email / Facsimile Any Disputing Market Operator 12 the Negotiation Period has been Party (Regulatory Within 20 WD of unsuccessful a Disputing Party may send a Authorities where the expiry of the Referral Notice to the Market Operator (or Market Operator is a Negotiation Period the Regulatory Authorities where the Market Disputing Party) and Credit Dispute: Operator is a Disputing Party) and a copy to a copy to the Dispute Within 5 WD of the the Disputing Parties, go to step 16. Counterparties expiry of the If the Dispute is not referred to the DRB by Negotiation Period way of a Referral Notice, the Dispute is deemed to be withdrawn, end process. Unless the Market Operator determines that Within 5 WD of the Email / Facsimile Any Disputing Market Operator and 13 a manifest error has occurred under issue of the Notice of Party Regulatory paragraph E.3.8.1 of the Code, a Disputing Dispute Authorities Party may send a Referral Notice to the Market Operator with a copy to the Regulatory Authorities, continue to step 17. If the Dispute is not referred to the DRB by way of a Referral Notice, the Dispute is deemed to be withdrawn, end process.
11 If the attempt to resolve the Dispute has been successful during the Negotiation Period then notify the Market Operator, or, if the Market Operator is a Disputing the Regulatory Authorities, by delivering a completed Dispute Resolution Form (available on the Market Operator’s website) signed by all Disputing Parties. Go to step 14. Within 5 WD of resolution by negotiation Email / Facsimile Raising Party Market Operator (Regulatory Authorities) Dispute Counterparty or Dispute Counterparties 12 If the attempt to resolve the Dispute within the Negotiation Period has been unsuccessful a Disputing Party may send a Referral Notice to the Market Operator (or the Regulatory Authorities where the Market Operator is a Disputing Party) and a copy to the Disputing Parties, go to step 16. If the Dispute is not referred to the DRB by way of a Referral Notice, the Dispute is deemed to be withdrawn, end process. General Dispute: Within 20 WD of expiry of the Negotiation Period Credit Dispute: Within 5 WD of the expiry of the Negotiation Period Email / Facsimile Any Disputing Party Market Operator (Regulatory Authorities where the Market Operator is a Disputing Party) and a copy to the Dispute Counterparties 13 Unless the Market Operator determines that a manifest error has occurred under paragraph E.3.8.1 of the Code, a Disputing Party may send a Referral Notice to the Market Operator with a copy to the Regulatory Authorities, continue to step 17. If the Dispute is not referred to the DRB by way of a Referral Notice, the Dispute is deemed to be withdrawn, end process. Within 5 WD of the issue of the Notice of Dispute Email / Facsimile Any Disputing Party Market Operator and Regulatory Authorities
Part-B-Agreed-Procedure-14-Disputes.docx