Notify all impacted Parties of best estimate of Following change to best Market Operator Market All 4 when the Market Operator’s Isolated Market estimate of recovery or at website / Email Operator impacted System shall be restored. 17:00 each day Parties Notify all impacted Parties of restoration of Immediately following Market Operator Market All 5 Market Operator’s Isolated Market System. restoration of website / Email Operator impacted Communication Channels Parties 6 Commission the external audit report in In accordance with Agreed Agreed Procedure 11 Market - accordance with Agreed Procedure 11 Procedure 11 System Operator “Market “Market “Market System Operation, Testing, Upgrading and System Operation, Testing, Operation, Testing, Support”. Upgrading and Support” Upgrading and Support” Data Limited Communication Failure Step Procedural Step Description Timing Method From / By To Notify the Helpdesk that there is a Limited Immediately on becoming Email / Facsimile Party Market Operator 1 Communication Failure which impacts aware of Limited and Telephone submission of Offer Data for the next scheduled Communication Failure Gate Closure. and at least five minutes prior to next scheduled Gate Closure 2 Confirm receipt of notification of Limited As soon as practicable Email Market Operator Party Communication Failure. following completion of step 1 3 Assess if Limited Communication Failure is valid As soon as practicable - Market Operator Party and notify Impacted Party of outcome. If Limited following completion of step 1
4 Notify all impacted Parties of best estimate of when the Market Operator’s Isolated Market System shall be restored. Following change to best estimate of recovery or at 17:00 each day Market Operator website / Email Market Operator All impacted Parties 5 Notify all impacted Parties of restoration of Market Operator’s Isolated Market System. Immediately following restoration of Communication Channels Market Operator website / Email Market Operator All impacted Parties 6 Commission the external audit report in accordance with Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support”. In accordance with Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support” Agreed Procedure 11 “Market System Operation, Testing, Upgrading and Support” Market Operator - Data Limited Communication Failure Step Procedural Step Description Timing Method From / By To 1 Notify the Helpdesk that there is a Limited Communication Failure which impacts submission of Offer Data for the next scheduled Gate Closure. Immediately on becoming aware of Limited Communication Failure and at least five minutes prior to next scheduled Gate Closure Email / Facsimile and Telephone Party Market Operator 2 Confirm receipt of notification of Limited Communication Failure. As soon as practicable following completion of step 1 Email Market Operator Party 3 Assess if Limited Communication Failure is valid and notify Impacted Party of outcome. If Limited As soon as practicable following completion of step 1 - Market Operator Party
Part-B-Agreed-Procedure-7-Emergency-Communications.docx