Competency Identified by Knowledge and Experience Evidence of substantial experience in an office environment Application/Interview covering a broad range of administrative tasks. Can demonstrate the ability to use a broad range of products Application/Interview from the Microsoft Office suite and have the ability to learn new systems and software. Has a good general education showing clear evidence of literacy Application/Interview and numeracy. For example, GCSE Maths and English A–C. Has an active approach to continuing professional Application/Interview development/undertaking training as appropriate for personal and professional development Communication (Oral) Can demonstrate the ability to exchange basic information Application/Interview promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Communication (Written) Application/Test Can demonstrate the ability to provide information in a suitable format so that the and adjusts the level of others’ needs are met content to help others understand. Teamwork and Motivation Application/Interview Can demonstrate the ability to delegate work to others and/or help to build co-operation to deliver team results. Liaison and Networking Application/Interview Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Service Delivery Application/Interview Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory.
Competency Identified by Knowledge and Experience Evidence of substantial experience in an office environment covering a broad range of administrative tasks. Application/Interview Can demonstrate the ability to use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software. Application/Interview Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A–C. Application/Interview Has an active approach to continuing professional development/undertaking training as appropriate for personal and professional development Application/Interview Communication (Oral) Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Application/Interview Communication (Written) Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand. Application/Test Teamwork and Motivation Can demonstrate the ability to delegate work to others and/or help to build co-operation to deliver team results. Application/Interview Liaison and Networking Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Application/Interview Service Delivery Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory. Application/Interview
FA0167%20Administrator_Job%20Description.docx