individuals and others regarding their Advance Care 01_13 How to handle patients’ end of life experience Planning questions and concerns Communication 03_01 The importance of good communications Communication 03_03 Communicating with ill Communication 03_22 to people 03_29 These sessions deal with challenging scenarios that may be useful 3.3 Describe how you might respond Advance Care 01_13 How to handle patients to difficult questions from individuals Planning questions and concerns and others Communication 03_07 Self-awareness in communication Communication 03_09 Skills which facilitate good communication Communication 03_10 Things which block good communication Communication 03_14 Information giving Communication 03_30 to These sessions deal with 03_35 challenging scenarios that may be useful 3.4 Outline strategies to manage Communication 03_08 Understanding and using emotional responses from individuals empathy and others Communication 03_33 Distress: the crying Symptom 04_26 patient Management Managing distress during
individuals and others regarding their end of life experience Advance Care Planning Communication Communication Communication 01_13 03_01 03_03 03_22 to 03_29 How to handle patients’ questions and concerns The importance of good communications Communicating with ill people These sessions deal with challenging scenarios that may be useful 3.3 Describe how you might respond to difficult questions from individuals and others Advance Care Planning Communication Communication Communication Communication Communication 01_13 03_07 03_09 03_10 03_14 03_30 to 03_35 How to handle patients questions and concerns Self-awareness in communication Skills which facilitate good communication Things which block good communication Information giving These sessions deal with challenging scenarios that may be useful 3.4 Outline strategies to manage emotional responses from individuals and others Communication Communication Symptom Management 03_08 03_33 04_26 Understanding and using empathy Distress: the crying patient Managing distress during
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