In all aspects of our work and interaction with the public over this Plan, we will: We will be available Our community focus will be place‑based: we will talk to you where you live, work and play and be visible in local communities. Accessibility: we will make sure we are easy to contact and that our information is straightforward and available in a variety of ways. Flexibility: we will respect the way you want to work with us and adapt our approach according to local needs. We will speak and listen Active listening and understanding: we will listen to and seek to understand your views and needs, and respect different opinions. Transparency: we will be honest about our priorities, what we can and to do, our timelines and why decisions what’s driving can’t promise have been made. Clarity and purposefulness: we will be clear about why and how we are engaging, making sure we give you real opportunities to influence and make a difference. We will take action Timeliness: we will talk to the community as early as we can and respond quickly to issues and feedback. Consistency: we will be consistent in the way we approach decisions. Openness: we will inform communities about the outcomes of projects and if our plans change, let you know when this happens and why.
In all aspects of our work and interaction with the public over this Plan, we will: We will be available Our community focus will be place‑based: we will talk to you where you live, work and play and be visible in local communities. Accessibility: we will make sure we are easy to contact and that our information is straightforward and available in a variety of ways. Flexibility: we will respect the way you want to work with us and adapt our approach according to local needs. We will speak and listen Active listening and understanding: we will listen to and seek to understand your views and needs, and respect different opinions. Transparency: we will be honest about what’s driving our priorities, what we can and can’t promise to do, our timelines and why decisions have been made. Clarity and purposefulness: we will be clear about why and how we are engaging, making sure we give you real opportunities to influence and make a difference. We will take action Timeliness: we will talk to the community as early as we can and respond quickly to issues and feedback. Consistency: we will be consistent in the way we approach decisions. Openness: we will inform communities about the outcomes of projects and if our plans change, let you know when this happens and why.
Feedback-Report-Accessible.docx