Goal 1; Better 1.1 Services are commissioned, designed and NHS Hardwick CCG are the Lead Commissioner Examples of the commitment around CCG’s health procured to meet the health needs of local for Mental Health Services in an NHS context. service design can be seen in the Service outcomes for all communities, promote wellbeing and reduce health Specifications listed below: inequalities The CCG is committed to ensuring that the health needs of the whole community are met including Falls Partnership Service vulnerable groups. To meet this commitment the North RAID Project CCG ensures that the design and delivery of Breathe Easy Service services is fully inclusive of the whole Derbyshire Inpatient rehab Service population. Erewash Mental Health support service The CCG ensures quality services are delivered Community Care Co-ordinator inclusively to all patients through effective and robust commissioning. Where services are The CCG is committed that the views of the Commissioned the CCG ensures the highest whole population will shape and influence standard around Equality Inclusion and Human Commissioning decisions. Examples of key Rights from the provider. engagement projects are shown below: Recognising that the needs of the whole population can only be met if those needs are Engagement around access to GPs fully understood the CCG is strongly committed to Hardwick Patient Reference Group engaging with its population around the design Patient Participation Enhanced – and delivery of services. Before commencing a service new service or redesigning an existing service Post Engagement event review thorough engagement is carried out including process with representatives of seldom heard groups. Health Market event Engagement around Diabetes service The CCG recognises that the existence of Health Inequalities is a key challenge to inclusive and Also included are the engagement CCG’s effective health services. The CCG recognises reports showing how the resulting feedback is that the emerging Eastern European Community collected. in Shirebrook are a key priority in this area. Engagement reports All Decisions made in the CCG are subject to due regard for equalities, which is evidenced on Recognising that staff are in a key position to governing body / other committee front sheet pro identify any issues the CCG uses the following formas. form to collect any points raised. Staff feedback form
Goal 1; Better health outcomes for all 1.1 Services are commissioned, designed and procured to meet the health needs of local communities, promote wellbeing and reduce health inequalities NHS Hardwick CCG are the Lead Commissioner for Mental Health Services in an NHS context. The CCG is committed to ensuring that the health needs of the whole community are met including vulnerable groups. To meet this commitment the CCG ensures that the design and delivery of services is fully inclusive of the whole Derbyshire population. The CCG ensures quality services are delivered inclusively to all patients through effective and robust commissioning. Where services are Commissioned the CCG ensures the highest standard around Equality Inclusion and Human Rights from the provider. Recognising that the needs of the whole population can only be met if those needs are fully understood the CCG is strongly committed to engaging with its population around the design and delivery of services. Before commencing a new service or redesigning an existing service thorough engagement is carried out including with representatives of seldom heard groups. The CCG recognises that the existence of Health Inequalities is a key challenge to inclusive and effective health services. The CCG recognises that the emerging Eastern European Community in Shirebrook are a key priority in this area. All Decisions made in the CCG are subject to due regard for equalities, which is evidenced on governing body / other committee front sheet pro formas. Examples of the CCG’s commitment around service design can be seen in the Service Specifications listed below: Falls Partnership Service North RAID Project Breathe Easy Service Inpatient rehab Service Erewash Mental Health support service Community Care Co-ordinator The CCG is committed that the views of the whole population will shape and influence Commissioning decisions. Examples of key engagement projects are shown below: Engagement around access to GPs Hardwick Patient Reference Group Patient Participation – Enhanced service Post Engagement event review process Health Market event Engagement around Diabetes service Also included are the CCG’s engagement reports showing how the resulting feedback is collected. Engagement reports Recognising that staff are in a key position to identify any issues the CCG uses the following form to collect any points raised. Staff feedback form
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