Consultations Led Two county wide Public Consultations Used the learning from the Consultation (Gluten Free / Self Care) Institute to develop an Equalities Impact Led locally South Yorkshire (Children’s Assessment Surgery and Stroke) Helped developed new methods of working in Final decision making public engagement the medicines management team Care Closer to Home’ Increased Learning and Networking ‘Better Joined up Care (Sustainability Participating in Broader understanding and influence of the Transformation Plan (STP) Maternity (LED) work PLACE Making sure that the public are represented and MSK involved in the decision Making and communicating the outcome Cross Border Kept local population informed of South Gained knowledge of a process Yorkshire Hospital Review Engage and involve our population in a Participated in Hospital Review Public consultation led by another CCG Proactively – Meetings Participating in Voice’ discussions ‘Public – South East Sector Teamwork Cohesive Refocusing work of the team Clarity Maintaining delivery of work despite gap in Flexibility in approach and responding to due to board skillset of team urgent demands Willingness to undertake tasks at short notice GAPS Admin and recording of incidents and experiences to inform patient stories Knowledge and connectivity between PPI teams and additional service areas in the Quality team and wider CCG with Public Health with GP Membership Strengthening our with commissioning and contracting
Consultations Led Two county wide Public Consultations (Gluten Free / Self Care) Led locally South Yorkshire (Children’s Surgery and Stroke) Final decision making public engagement ‘Better Care Closer to Home’ Used the learning from the Consultation Institute to develop an Equalities Impact Assessment Helped developed new methods of working in the medicines management team Increased Learning and Networking Joined up Care (Sustainability Transformation Plan (STP) Participating in Maternity (LED) PLACE MSK Broader understanding and influence of the work Making sure that the public are represented and involved in the decision Making and communicating the outcome Cross Border Kept local population informed of South Yorkshire Hospital Review Participated in Hospital Review Public Meetings Participating in ‘Public Voice’ discussions – South East Sector Gained knowledge of a process Engage and involve our population in a consultation led by another CCG – Proactively Teamwork Cohesive Clarity Flexibility in approach and responding to urgent demands Refocusing work of the team Maintaining delivery of work despite gap in due to board skillset of team Willingness to undertake tasks at short notice GAPS Admin and recording of incidents and experiences to inform patient stories Knowledge and connectivity between PPI teams and additional service areas in the Quality team and wider CCG with Public Health with GP Membership Strengthening our with commissioning and contracting
Patient_Experience_and_Engagement_Team_2017.docx