1.3 Implement organisational systems Advance Care Planning 01_04 ACP in practice: using and procedures that ensure quality of end of life care tools service when supporting individuals Assessment 02_19 Uses and limitations experiencing significant life events of assessment tools Symptom Management 04_02 Agreeing a plan of management and Integrating Learning 05_22 care Using the NHS Continuing Healthcare Fast Track Pathway Social Care 06_01 Tool Supporting people to Social Care 06_05 live and die well Hospital social work 1.4 Implement effective Communication 03_06 Communication skills communication systems which for administrative promote open, sensitive and staff, volunteers and appropriate communication other non-clinical Communication 03_11 to workers 03_13 These sessions cover modes of communication that Communication 03_21 may be useful Legal and ethical issues embedded in Communication 03_34 communication Dealing with Communication 03_35 challenging relatives
1.3 Implement organisational systems and procedures that ensure quality of service when supporting individuals experiencing significant life events Advance Care Planning Assessment Symptom Management Integrating Learning Social Care Social Care 01_04 02_19 04_02 05_22 06_01 06_05 ACP in practice: using end of life care tools Uses and limitations of assessment tools Agreeing a plan of management and care Using the NHS Continuing Healthcare Fast Track Pathway Tool Supporting people to live and die well Hospital social work 1.4 Implement effective communication systems which promote open, sensitive and appropriate communication Communication Communication Communication Communication Communication 03_06 03_11 to 03_13 03_21 03_34 03_35 Communication skills for administrative staff, volunteers and other non-clinical workers These sessions cover modes of communication that may be useful Legal and ethical issues embedded in communication Dealing with challenging relatives
EOL-502.docx