End of Part 5 and End of RTS ACCESS Paratransit Application for Eligibility Certification proposed for the Paratransit Plan Paratransit Appeal Process and Procedures proposed for the Paratransit Plan 2017-18 1.0. Overview The Rochester Genesee Regional Transportation Authority (RGRTA) provides complementary paratransit services in Monroe County through Regional Transit Service (RTS) Access. This Procedure explains the process for appealing a denial of paratransit service eligibility, appealing the type of eligibility, appealing a paratransit service suspension determination based on Repeated No-Show Violations, and appealing a paratransit service suspension based on prohibited conduct. This Procedure is in accordance with the provisions of 49 CFR Part 37 Subchapter F. Applicants who are denied paratransit eligibility or who dispute the eligibility determination (eligibility type) shall have the right to appeal a denial of eligibility. Certified eligible paratransit customers suspended from service for incurring Repeated No-Show Violations shall have the right to appeal the service suspension determination. Certified eligible paratransit customers suspended from service due to Prohibited Conduct under the Rules of Conduct shall have the right to appeal the service suspension determination. Authority and RGRTA each mean the Rochester-Genesee Regional
End of Part 5 and End of RTS ACCESS Paratransit Application for Eligibility Certification proposed for the Paratransit Plan Paratransit Appeal Process and Procedures proposed for the Paratransit Plan 2017-18 1.0. Overview The Rochester Genesee Regional Transportation Authority (RGRTA) provides complementary paratransit services in Monroe County through Regional Transit Service (RTS) Access. This Procedure explains the process for appealing a denial of paratransit service eligibility, appealing the type of eligibility, appealing a paratransit service suspension determination based on Repeated No-Show Violations, and appealing a paratransit service suspension based on prohibited conduct. This Procedure is in accordance with the provisions of 49 CFR Part 37 Subchapter F. Applicants who are denied paratransit eligibility or who dispute the eligibility determination (eligibility type) shall have the right to appeal a denial of eligibility. Certified eligible paratransit customers suspended from service for incurring Repeated No-Show Violations shall have the right to appeal the service suspension determination. Certified eligible paratransit customers suspended from service due to Prohibited Conduct under the Rules of Conduct shall have the right to appeal the service suspension determination. Authority and RGRTA each mean the Rochester-Genesee Regional
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