To help our doctors and clinicians do their best for you, they need your help. Please show your support by following these simple guidelines. Please your doctor and their staff as you would expect to be treated by them – with politeness and respect. Please think twice before calling a doctor to your home is a visit really necessary? – Please do not expect a prescription every time you visit the surgery good advice is – often the best treatment. Please request your repeat prescription in good time, this will help delays. Please remember that doctors are only they cannot solve all your problems – and some illnesses cannot be cured. Please remember you can find basic health information from other sources such as your local pharmacist, our website and NHS Direct If you do have a genuine complaint, please contact the Practice Manager who will endeavour to solve any issues as quickly as possible. Please cancel appointments that you cannot attend or no longer need – somebody else is always waiting Thank you for helping your surgery to provide a better service. Patient Participation Awarded Patient Group of the Year 2012 by the National Association for Patient Participation Our patient Participation Group is a small group of patients invited to work on your behalf to ensure improved communication between patients and the Practice. A platform for your questions & suggestions Formed in May 2010, the Patient Participation is a platform for your questions and suggestions. They meet once a month and are involved in a range of activities such as conducting surveys, planning and helping out at events, distribution of the practice newsletter, publicity and liaising with the practice regarding matters of change.
To help our doctors and clinicians do their best for you, they need your help. Please show your support by following these simple guidelines. Please your doctor and their staff as you would expect to be treated by them – with politeness and respect. Please think twice before calling a doctor to your home – is a visit really necessary? Please do not expect a prescription every time you visit the surgery – good advice is often the best treatment. Please request your repeat prescription in good time, this will help delays. Please remember that doctors are only – they cannot solve all your problems and some illnesses cannot be cured. Please remember you can find basic health information from other sources such as your local pharmacist, our website and NHS Direct If you do have a genuine complaint, please contact the Practice Manager who will endeavour to solve any issues as quickly as possible. Please cancel appointments that you cannot attend or no longer need – somebody else is always waiting Thank you for helping your surgery to provide a better service. Patient Participation Awarded Patient Group of the Year 2012 by the National Association for Patient Participation Our patient Participation Group is a small group of patients invited to work on your behalf to ensure improved communication between patients and the Practice. A platform for your questions & suggestions Formed in May 2010, the Patient Participation is a platform for your questions and suggestions. They meet once a month and are involved in a range of activities such as conducting surveys, planning and helping out at events, distribution of the practice newsletter, publicity and liaising with the practice regarding matters of change.
Patient%20Booklet%202016.docx