Timely registry services 75% of counter enquiries served within 20 minutes 80% of National Enquiry Centre telephone enquiries answered within 90 seconds 80% of email enquiries responded to within two working days 75% of applications lodged processed within two working days 2018–19 and Same as for 2017–18. Same as for 2017–18. beyond Purposes To provide a simple and accessible alternative to litigation in the Family Court and Federal Court. To provide efficient and effective registry services to assist the respective courts to achieve their stated purpose. 2.4 4 Outcome 4: Improved administration and support of the resolution of matters according to law for litigants in the Federal of Australia, the Family Court of Australia and the Federal Circuit Court of Australia and parties in the National Native Title Tribunal through efficient and effective provision of shared corporate services Budgeted expenses for Outcome 4 Table 2.8 shows how much the Federal Court intends to spend (on an accrual basis) on achieving Outcome 4, broken down by program and by administered and departmental funding sources. Table 2.8: Budgeted expenses for Outcome 4 2016–17 2018–19 2019–20 2020–21 Estimated 2017–18 Forward Forward Forward actual Budget estimate estimate estimate $’000 $’000 $’000 $’000 $’000 Program 4.1: Commonwealth Courts Corporate Services Departmental expenses Departmental appropriation 63,963 64,635 64,543 65,786 60,073 s 74 retained revenue receipts(a) 2,226 2,015 2,065 2,110 2,142 Expenses not requiring appropriation in the budget year(b) 53,370 53,402 53,285 53,200 53,275
Timely registry services 75% of counter enquiries served within 20 minutes 80% of National Enquiry Centre telephone enquiries answered within 90 seconds 80% of email enquiries responded to within two working days 75% of applications lodged processed within two working days 2018–19 and beyond Same as for 2017–18. Same as for 2017–18. Purposes To provide a simple and accessible alternative to litigation in the Family Court and Federal Court. To provide efficient and effective registry services to assist the respective courts to achieve their stated purpose. 2.4 4 Outcome 4: Improved administration and support of the resolution of matters according to law for litigants in the Federal of Australia, the Family Court of Australia and the Federal Circuit Court of Australia and parties in the National Native Title Tribunal through efficient and effective provision of shared corporate services Budgeted expenses for Outcome 4 Table 2.8 shows how much the Federal Court intends to spend (on an accrual basis) on achieving Outcome 4, broken down by program and by administered and departmental funding sources. Table 2.8: Budgeted expenses for Outcome 4 2016–17 Estimated actual $’000 2017–18 Budget $’000 2018–19 Forward estimate $’000 2019–20 Forward estimate $’000 2020–21 Forward estimate $’000 Program 4.1: Commonwealth Courts Corporate Services Departmental expenses Departmental appropriation 63,963 64,635 64,543 65,786 60,073 s 74 retained revenue receipts(a) 2,226 2,015 2,065 2,110 2,142 Expenses not requiring appropriation in the budget year(b) 53,370 53,402 53,285 53,200 53,275
PBS-Federal-Court-2017-18.docx