Proposed Equality Objectives: Objective Action Expected Outcome Name of and Timescale and Lead Individual Primary A qualitative research One year Care and project with local Understanding With a view that the community groups to the current topic this objective understand their current situation for is based on will needs in relation to Islington span longer than translation and community who one year. interpretation services, need to use and advocacy services, interpreting and The next steps will and how they use the translating be to assess the current service with services within research gathered their GP practice. primary care and come up with a services. series of actions. Quantative and qualitative monitoring of the use of Language line (which is the face to face and telephone interpreting and translation services) within GP practice and reasons for high / low uptake of it. Improving the Working with our acute Quality One year. collection of providers for improved and demographic data monitoring of As with the above data on the nine services. Collating and objective, this is the protected evaluating this data. first stage in a more And characteristics long term area. across Islington Work with public health Primary health services. This year will see to continue to care the better collection encourage ethnicity and analysis of audits in GP practices, demographic data. community, and acute Next year the focus sector will be on how this data is used to improve services. Within GP practice – the aim will be to
Proposed Equality Objectives: Objective Action Expected Outcome and Timescale Name of and Lead Individual Understanding the current situation for Islington community who need to use interpreting and translating services within primary care services. A qualitative research project with local community groups to understand their current needs in relation to translation and interpretation services, and advocacy services, and how they use the current service with their GP practice. Quantative and qualitative monitoring of the use of Language line (which is the face to face and telephone interpreting and translation services) within GP practice and reasons for high / low uptake of it. One year With a view that the topic this objective is based on will span longer than one year. The next steps will be to assess the research gathered and come up with a series of actions. Primary Care and Improving the collection of demographic data on the nine protected characteristics across Islington health services. Working with our acute providers for improved data monitoring of services. Collating and evaluating this data. Work with public health to continue to encourage ethnicity audits in GP practices, community, and acute sector One year. As with the above objective, this is the first stage in a more long term area. This year will see the better collection and analysis of demographic data. Next year the focus will be on how this data is used to improve services. Within GP practice – the aim will be to Quality and And Primary care
Equality%20Objectives%20Report%202014%20to%202015_Community%20Report.docx