(b) to receive complaints from persons and to deal with them in accordance with this Act or a Consumer Act; (c) to monitor compliance with this Act and the regulations and the Consumer Acts and the regulations under the Consumer Acts; (d) to prepare and publish guidelines in relation to the operation and enforcement of this Act or the regulations or a Consumer Act or the regulations under a Consumer Act; (e) to investigate breaches of this Act or the regulations or of a Consumer Act or the regulations under a Consumer Act; (f) to prosecute breaches of this Act or the regulations or of a Consumer Act or the regulations under a Consumer Act; (g) to institute and defend proceedings to achieve the purposes of this Act or the purposes of a Consumer Act; (h) to encourage the preparation and use of codes of practice for guidance in safeguarding and promoting the interests of purchasers of goods and services; (i) to prepare codes of practice safeguarding and promoting the interests of purchasers of goods and services and submit those codes of practice to the Minister for inclusion in the regulations under this Act; (j) in respect of matters affecting the interests of purchasers and suppliers— (i) to investigate those matters; and (ii) to conduct research; and (iii) to collect and collate information;
(b) to receive complaints from persons and to deal with them in accordance with this Act or a Consumer Act; (c) to monitor compliance with this Act and the regulations and the Consumer Acts and the regulations under the Consumer Acts; (d) to prepare and publish guidelines in relation to the operation and enforcement of this Act or the regulations or a Consumer Act or the regulations under a Consumer Act; (e) to investigate breaches of this Act or the regulations or of a Consumer Act or the regulations under a Consumer Act; (f) to prosecute breaches of this Act or the regulations or of a Consumer Act or the regulations under a Consumer Act; (g) to institute and defend proceedings to achieve the purposes of this Act or the purposes of a Consumer Act; (h) to encourage the preparation and use of codes of practice for guidance in safeguarding and promoting the interests of purchasers of goods and services; (i) to prepare codes of practice safeguarding and promoting the interests of purchasers of goods and services and submit those codes of practice to the Minister for inclusion in the regulations under this Act; (j) in respect of matters affecting the interests of purchasers and suppliers— (i) to investigate those matters; and (ii) to conduct research; and (iii) to collect and collate information;
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