Central and The percentage Tracks the QA Numerator: Generalizability Output Percentage Annual Yes Higher Quality Tertiary of users that service depends on percentage Assurance Total number Hospital participated in satisfaction the number of indicates of users that Patient the Central and of the users better levels were satisfied Satisfaction Tertiary Hospital Regional participating in of with the rate Services survey Hospital the survey. satisfaction services that were users in Central rendered in satisfied with the and Tertiary Central and services Hospital Tertiary services Hospital Denominator: Total number of users that participated in the Client Satisfaction Survey (in Central and Tertiary Hospitals) Percentage of Percentage of Tracks the QA Numerator: Process Sum Annual Yes Higher Quality Central and Central and levels of number Assurance Total number Tertiary Tertiary Hospital compliance indicates of Central Hospitals assessed for against the 6 better and Tertiary assessed for compliance priority areas compliance Hospitals compliance against the core of the core with the core assessed against 6 standards standards standards in against the priority areas of Central and core the core Tertiary standards. standards Hospitals Denominator: Total number of Central and Tertiary Hospitals in the province
Central and Tertiary Hospital Patient Satisfaction rate The percentage of users that participated in the Central and Tertiary Hospital Services survey that were satisfied with the services Tracks the service satisfaction of the Regional Hospital users QA Numerator: Total number of users that were satisfied with the services rendered in Central and Tertiary Hospital Denominator: Total number of users that participated in the Client Satisfaction Survey (in Central and Tertiary Hospitals) Generalizability depends on the number of users participating in the survey. Output Percentage Annual Yes Higher percentage indicates better levels of satisfaction in Central and Tertiary Hospital services Quality Assurance Percentage of Central and Tertiary Hospitals assessed for compliance against 6 priority areas of the core standards Percentage of Central and Tertiary Hospital assessed for compliance against the core standards Tracks the levels of compliance against the 6 priority areas of the core standards QA Numerator: Total number of Central and Tertiary Hospitals assessed against the core standards. Denominator: Total number of Central and Tertiary Hospitals in the province Process Sum Annual Yes Higher number indicates better compliance with the core standards in Central and Tertiary Hospitals Quality Assurance
Final%20master%20Health%20Vote%207-%202011-12-13-14%20APPapproved%20by%20Legislature%20on%2028%20June%202011%20.docx