PERSON SPECIFICATION Receptionist ESSENTIAL DESIRABLE Qualifications Educated to GCSE level Experience Experience of working in a customer Experience of working in a GP surgery facing / public serving environment Skills Demonstrate the ability to serve Experience of working with customers effectively both face The EMIS web clinical system. to face and on the telephone. Demonstrate the ability to have empathy with patients. Be IT literate and have used – Microsoft office and be familiar with e mail and internet platforms. Good verbal and written communication skills. Good telephone communication skills Good interpersonal and presentation skills as there is a need to communicate with a variety of external Partners. Capability to work well in a team both immediate team and – team Knowledge Demonstrate experience of working in a Have worked previous customer serving environment. within a GP Practice or other healthcare environment. Other Ability to be flexible and adjust to a changing health care environment. Employment checks This employment will be subject to full employment and a clear DBS check.
PERSON SPECIFICATION Receptionist ESSENTIAL DESIRABLE Qualifications Educated to GCSE level Experience Experience of working in a customer facing / public serving environment Experience of working in a GP surgery Skills Demonstrate the ability to serve customers effectively both face to face and on the telephone. Demonstrate the ability to have empathy with patients. Be IT literate – and have used Microsoft office and be familiar with e mail and internet platforms. Good verbal and written communication skills. Good telephone communication skills Good interpersonal and presentation skills as there is a need to communicate with a variety of external Partners. Capability to work well in a team – both immediate team and team Experience of working with The EMIS web clinical system. Knowledge Demonstrate experience of working in a previous customer serving environment. Have worked within a GP Practice or other healthcare environment. Other Ability to be flexible and adjust to a changing health care environment. Employment checks This employment will be subject to full employment and a clear DBS check.
PERSON%20SPECIFICATION%20Receptionist.docx