STRATEGY NO SECTION ACTION TIMESCALE RESPONSIBILITY BUDGET INTERVENTION 1 LEGISLATIVE Policy and strategy review It is recommended that all relevant legacy and 2-4 months CFO, Senior Manager FRAMEWORK reengineered processes, policies and procedures be Revenue, Council documented. The outcome of such an exercise would be a printed policies and procedures manual, approved at the required authorisation level and acknowledged by responsible staff. All Revenue staff needs to receive a printed copy and extensive training on the policies and procedures. Review, amend and repeal published by-laws, and develop new if required. 2 PROCEDURES AND Role clarification and Develop a practical and comprehensive revenue 2-4 months CFO, Senior Manager CONTROLS documentation management manual providing councillors, management Revenue and officials with a step-by-step guide of duties within the relevant business cycles Ensure that roles and responsibilities are clearly defined Review of procedures, Ensure that accounting control systems are observed, internal control and accounting records are kept up to date and maintained in business processes accordance with proper practices Ensure that deviations by officials are reported and that appropriate action is taken in the event of noncompliance Develop and implement applicable forms/templates to support changes in the business process 3 COMPLETENESS OF Data quality Perform review, matching, reconciliations and correction of Immediately CFO, Senior Manager CONSUMER improvement property and debtor information on the FMS. This includes Revenue, SAMRAS [but is not limited to] the following: Matching and reconciliation of properties on FMS with Deeds and Property Valuation Roll Matching and reconciliation of FMS with Infrastructure Fixed Asset Register [FAR] Identify and remedy duplicate and invalid records (ID numbers, meter numbers, etc.) Amend properties without addresses/incomplete addresses Identify properties with meters that do not appear in the meter books and identify properties with incorrect classifications / debtor categories Correct properties with no erf number listed Analysis of debtor types /categories /groups /zoning
NO SECTION STRATEGY INTERVENTION ACTION TIMESCALE RESPONSIBILITY BUDGET 1 LEGISLATIVE FRAMEWORK Policy and strategy review It is recommended that all relevant legacy and reengineered processes, policies and procedures be documented. The outcome of such an exercise would be a printed policies and procedures manual, approved at the required authorisation level and acknowledged by responsible staff. 2-4 months CFO, Senior Manager Revenue, Council All Revenue staff needs to receive a printed copy and extensive training on the policies and procedures. Review, amend and repeal published by-laws, and develop new if required. 2 PROCEDURES AND CONTROLS Role clarification and documentation Develop a practical and comprehensive revenue management manual providing councillors, management and officials with a step-by-step guide of duties within the relevant business cycles 2-4 months CFO, Senior Manager Revenue Ensure that roles and responsibilities are clearly defined Review of procedures, internal control and business processes Ensure that accounting control systems are observed, accounting records are kept up to date and maintained in accordance with proper practices Ensure that deviations by officials are reported and that appropriate action is taken in the event of noncompliance Develop and implement applicable forms/templates to support changes in the business process 3 COMPLETENESS OF CONSUMER Data quality improvement Perform review, matching, reconciliations and correction of property and debtor information on the FMS. This includes [but is not limited to] the following: Immediately CFO, Senior Manager Revenue, SAMRAS Matching and reconciliation of properties on FMS with Deeds and Property Valuation Roll Matching and reconciliation of FMS with Infrastructure Fixed Asset Register [FAR] Identify and remedy duplicate and invalid records (ID numbers, meter numbers, etc.) Amend properties without addresses/incomplete addresses Identify properties with meters that do not appear in the meter books and identify properties with incorrect classifications / debtor categories Correct properties with no erf number listed Analysis of debtor types /categories /groups /zoning
Final%20Reviewed%202018-2019%20IDP%20accepted%20-%2029%20May%202018.docx