Demonstrates Demonstrates behaviors of APTA ethical Exemplary ethics; commitment to that are inconsistent or standards; may need to conscientious of ethical uphold ethical incongruent with APTA be reminded of rules practices and holds principles ethical standards; or others accountable also there are Repeated instances of unethical behavior, even after feedback Verbal Communication Gives and Does not offer Offers constructive Offers constructive receives constructive feedback to feedback to others in a feedback to others in a constructive others in a positive positive manner; is positive manner; feedback manner; is unreceptive receptive to feedback readily requests, or argumentative about and seeks feedback receives feedback from feedback instructors and Takes into Negatively highlights an Respects an individual’s Respects an consideration individual’s diversity in diversity in classroom individual’s diversity in the dignity, classroom scenario or scenarios and situations classroom scenarios diversity of other situations by by phrasing comments and situations by culture, ethnicity, using degrading or feedback in a tactful phrasing comments or religion, and language or behavior manner feedback in a tactful sexual manner; promotes how orientation of diversity is taken into others consideration for providing patient care or in managing other interactions Uses appropriate Speaks inaudibly, rudely Speaks with focus Speaks with clear focus voice, or sarcastically; and effectively utilizes and proper style, using professional language choices may professional appropriate voice and vocabulary and be limited, frequently vocabulary; uses professional language uses slang or jargon, interjections in limited vocabulary and including many and appropriate language; uses no interjections; does not settings interjections practice use of professional vocabulary or consistently mispronounces professional terms Non-verbal Communication Elicits relevant Does not listen to Listens to others’ Solicits and listens to information others’ perspectives or perspectives and allows others’ perspectives, using focused does not allow others to others to finish allows others to finish listening skills finish their input input their input; is able to summarize relevant key points Communicates Uses little or no eye Maintains eye contact Maintains eye contact, using contact; uses no and uses reinforcing uses appropriate body appropriate nonverbal listening nonverbal listening and language; uses
Demonstrates commitment to uphold ethical principles Demonstrates behaviors that are inconsistent or incongruent with APTA ethical standards; or there are Repeated instances of unethical behavior, even after feedback of APTA ethical standards; may need to be reminded of rules Exemplary ethics; conscientious of ethical practices and holds others accountable also Verbal Communication Gives and receives constructive feedback Does not offer constructive feedback to others in a positive manner; is unreceptive or argumentative about feedback Offers constructive feedback to others in a positive manner; is receptive to feedback and seeks feedback Offers constructive feedback to others in a positive manner; readily requests, receives feedback from instructors and Takes into consideration the dignity, diversity of culture, ethnicity, religion, and sexual orientation of others Negatively highlights an individual’s diversity in classroom scenario or other situations by using degrading language or behavior Respects an individual’s diversity in classroom scenarios and situations by phrasing comments or feedback in a tactful manner Respects an individual’s diversity in classroom scenarios and situations by phrasing comments or feedback in a tactful manner; promotes how diversity is taken into consideration for providing patient care or in managing other interactions Uses appropriate voice, professional vocabulary and language Speaks inaudibly, rudely or sarcastically; language choices may be limited, frequently uses slang or jargon, including many interjections; does not practice use of professional vocabulary or consistently mispronounces professional terms Speaks with focus and effectively utilizes professional vocabulary; uses interjections in limited and appropriate settings Speaks with clear focus and proper style, using appropriate voice and professional vocabulary and language; uses no interjections Non-verbal Communication Elicits relevant information using focused listening skills Does not listen to others’ perspectives or does not allow others to finish their input Listens to others’ perspectives and allows others to finish input Solicits and listens to others’ perspectives, allows others to finish their input; is able to summarize relevant key points Communicates using appropriate Uses little or no eye contact; uses no nonverbal listening Maintains eye contact and uses reinforcing nonverbal listening and Maintains eye contact, uses appropriate body language; uses
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