Grade IT/Technical Operational Services Research Administrative/Professional Central and departmental roles in Technical and IT roles in central and Roles concerned with operating and administrative functions, libraries, and academic departments. running facilities and providing services. museums. 4 Staff at this grade work with Staff at this grade work with at this grade will be either skilled NA minimum supervision to carry out minimum supervision to carry out in their specialism or have formal more varied or specialised more varied or specialised supervisory responsibility for a team administrative work. technical activities. of staff. Tasks may include: dealing with Tasks may include: carrying out Specialist tasks may include: skilled straightforward correspondence; straightforward tests and horticulture and arboriculture; the chasing outstanding debts; creating experiments; performing calculations implementation of landscape plans; documents and presentations for and presenting results accurately; plumbing; painting and decorating; others; organising small events and using, monitoring, and maintaining and woodworking. activities; writing new straightforward specialist/IT equipment; solving office procedures; gathering, straightforward software or Other tasks may include: coordinating manipulating, and presenting data for hardware problems; re-setting user responses to incidents; safekeeping payroll purposes; drafting agendas and accounts; setting up work stations; master keys to university buildings; minutes of meetings; foreign diagnosing and rectifying electrical maintaining plant equipment; cataloguing; and answering specialist faults; providing straightforward allocating tasks; cashing-up; and reader enquiries. demonstrations of experiments. compiling rotas. Roleholders may assign to others Jobs at this grade require post Roleholders use initiative to provide and require the ability to organise holders to have working knowledge an agreed level of customer service, resources and prioritise activities of scientific/technical best practice. and make suggestions to improve the within a general schedule. service, taking customer feedback A higher certificate , diploma, or a into account. Jobs at this require some comparable qualification OR knowledge of professional practice substantial relevant experience A higher certificate, diploma, or a and a detailed understanding of and appropriate licences and comparable qualification OR relevant systems and procedures. certificates are required. In substantial relevant experience and addition role holders will have well appropriate licences and developed understanding of health certificates are required. In addition role holders will have well developed understanding of health
Grade Research Administrative/Professional Central and departmental roles in administrative functions, libraries, and museums. IT/Technical Technical and IT roles in central and academic departments. Operational Services Roles concerned with operating and running facilities and providing services. 4 NA Staff at this grade work with minimum supervision to carry out more varied or specialised administrative work. Tasks may include: dealing with straightforward correspondence; chasing outstanding debts; creating documents and presentations for others; organising small events and activities; writing new straightforward office procedures; gathering, manipulating, and presenting data for payroll purposes; drafting agendas and minutes of meetings; foreign cataloguing; and answering specialist reader enquiries. Roleholders may assign to others and require the ability to organise resources and prioritise activities within a general schedule. Jobs at this require some knowledge of professional practice and a detailed understanding of relevant systems and procedures. Staff at this grade work with minimum supervision to carry out more varied or specialised technical activities. Tasks may include: carrying out straightforward tests and experiments; performing calculations and presenting results accurately; using, monitoring, and maintaining specialist/IT equipment; solving straightforward software or hardware problems; re-setting user accounts; setting up work stations; diagnosing and rectifying electrical faults; providing straightforward demonstrations of experiments. Jobs at this grade require post holders to have working knowledge of scientific/technical best practice. A higher certificate , diploma, or a comparable qualification OR substantial relevant experience and appropriate licences and certificates are required. In addition role holders will have well developed understanding of health at this grade will be either skilled in their specialism or have formal supervisory responsibility for a team of staff. Specialist tasks may include: skilled horticulture and arboriculture; the implementation of landscape plans; plumbing; painting and decorating; and woodworking. Other tasks may include: coordinating responses to incidents; safekeeping master keys to university buildings; maintaining plant equipment; allocating tasks; cashing-up; and compiling rotas. Roleholders use initiative to provide an agreed level of customer service, and make suggestions to improve the service, taking customer feedback into account. A higher certificate, diploma, or a comparable qualification OR substantial relevant experience and appropriate licences and certificates are required. In addition role holders will have well developed understanding of health
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