What are the biggest challenges to date in this role? % Base: Number of CNCs who answered question n=41 Educating other health care professionals about role/ negative perceptions of role from 44% other health care professionals Managing intersection of management duties with other role components/workload of 29% administration and reporting duties/unclear role description Facilitating system change/changing ingrained attitudes about process (advocating 27% patient-centred approach) Not enough FTE/lack of funding/resource 22% Coordination of patients through patient cancer pathway/ensuring timeliness of process 22% Lack of patient database/IT resources/tracking patients between DHBs 10% Identification of eligible patients 12% Appendix 5: Providers’ best things and improvements For providers key strengths of CNCI are having a single point of contact for patient information, improved coordination and improved communication Best thing about the Cancer Nurse Coordinator role % Base: Number of providers who answered question n=408 Dedicated person tasked with patient oversight/single point of contact for information 28% on patient Improved coordination of patient cancer pathway and treatment process 19% Facilitates improved communication and relationships with other health care 17% professionals/ ensures smoother interaction and transfer of patients from different DHBs/support for and alleviates workload for other health care professionals Provides patients with information and education on cancer, treatment process, services 13% available; patients less confused about process Patient has a ‘go to’ person for queries and advice 13% Facilitates system enhancements/addressing barriers and gaps in service delivery 11% Provides overall support for patients and family/whānau from diagnosis/reduces patient 10% stress Improved timeliness (non-specific and referral/treatment process) 9% Good link between patients and secondary care; makes referrals to primary care services 4% Patients’ cultural needs met (Māori/Pacific/Asian), links to Māori services and providers 1% are good
What are the biggest challenges to date in this role? Base: Number of CNCs who answered question % n=41 Educating other health care professionals about role/ negative perceptions of role from other health care professionals 44% Managing intersection of management duties with other role components/workload of administration and reporting duties/unclear role description 29% Facilitating system change/changing ingrained attitudes about process (advocating patient-centred approach) 27% Not enough FTE/lack of funding/resource 22% Coordination of patients through patient cancer pathway/ensuring timeliness of process 22% Lack of patient database/IT resources/tracking patients between DHBs 10% Identification of eligible patients 12% Appendix 5: Providers’ best things and improvements For providers key strengths of CNCI are having a single point of contact for patient information, improved coordination and improved communication Best thing about the Cancer Nurse Coordinator role Base: Number of providers who answered question % n=408 Dedicated person tasked with patient oversight/single point of contact for information on patient 28% Improved coordination of patient cancer pathway and treatment process 19% Facilitates improved communication and relationships with other health care professionals/ ensures smoother interaction and transfer of patients from different DHBs/support for and alleviates workload for other health care professionals 17% Provides patients with information and education on cancer, treatment process, services available; patients less confused about process 13% Patient has a ‘go to’ person for queries and advice 13% Facilitates system enhancements/addressing barriers and gaps in service delivery 11% Provides overall support for patients and family/whānau from diagnosis/reduces patient stress 10% Improved timeliness (non-specific and referral/treatment process) 9% Good link between patients and secondary care; makes referrals to primary care services 4% Patients’ cultural needs met (Māori/Pacific/Asian), links to Māori services and providers are good 1%
evaluation-of-cancer-nurse-coordinator-initiative-annual-report-oct14_0.docx