listening Is able to communicate Is able to communicate problems, Demonstrates Communicates and oral and written and interact with and interact to readily technologies and policies communication audience at of detail skills and clearly define issues with a wide and / or diverse required to Frequently sufficient to understand resolve and predict effects / audience. Ensures users requires skills to instruct, and out routine issues of moderate outcomes. Communication understand the scope of advise, and / or consult assignments. complexity. & Interaction Interactions occur within their requests and the multi-specialty / defined parameters. consequence of their teams. decisions. Specialist Expert Principal Realizes the both Responsible for Works the local IT contributions of others interfacing team independently and on a community to cost effective and and deliverables. Frequently and ensures productively works team may have solutions has existing resources (systems within a team some responsibility for team leadership Leadership & people) are utilized to environment. team deliverables. responsibilities. fullest extent for maximum benefits to the community. Entry Specialist Expert Principal
Communication & Interaction Demonstrates listening and oral and written communication skills sufficient to understand and out routine assignments. Interactions occur within defined parameters. Is able to communicate and interact with audience at of detail required to resolve issues of moderate complexity. Specialist Is able to communicate and interact to readily and clearly define issues and predict effects / outcomes. Ensures users understand the scope of their requests and the consequence of their decisions. Expert Communicates problems, technologies and policies with a wide and / or diverse audience. Frequently requires skills to instruct, advise, and / or consult multi-specialty / teams. Principal Leadership Realizes the contributions of others and productively works within a team environment. Entry Works both independently and on a team and may have some responsibility for team deliverables. Specialist Responsible for interfacing team deliverables. Frequently has team leadership responsibilities. Expert the local IT community to cost effective solutions and ensures existing resources (systems & people) are utilized to fullest extent for maximum benefits to the community. Principal
PCQ_Revised_2012.docx