Reason 'off' PBIM events 1 July 2012 to 29 June 2013 Reason PBIM Event Event All All All ‘off’ ending ending ending recorded recorded recorded PBIM PBIM PBIM 'off' 'off' 'off' events events events All PBIM VIM All PBIM VIM All PBIM VIM - - customers customers customers CTC Customer either has no Trigger 35 28 7 10 10 0 48 40 8 payment or it has ceased EIM End of Income Management 0 0 0 0 0 0 0 ≤5 ≤5 Period EPN Excluded payment nominee 0 0 0 0 0 ≤5 ≤5 ≤5 ≤5 ITF Initiative Transfer 6 6 0 0 7 7 0 ≤5 ≤5 NEL Customer Ineligible 0 92 92 0 96 96 0 ≤5 ≤5 OFA Auto PBIM to Manual PBIM 10 0 10 0 0 0 10 0 10 transfer Total - 53 36 17 105 103 163 143 19 ≤5 CTC Customer either has no Trigger 9.5 9.7 0.0 66.0 77.8 41.2 29.4 28.0 42.1 payment or it has ceased (per cent) EIM End of Income Management 0.0 0.0 0.0 - 0.0 0.0 - 0.0 0.0 Period (per cent) EPN Excluded payment nominee 0.0 0.0 0.0 - 0.0 100.0 - 0.0 5.3 (per cent) ITF Initiative Transfer (per cent) 11.3 16.7 0.0 - 0.0 4.3 4.9 0.0 NEL Customer Ineligible (per cent) 0.0 87.6 89.3 0.0 58.9 67.1 0.0 OFA Auto PBIM to Manual PBIM 18.9 0.0 58.8 0.0 0.0 0.0 6.1 0.0 52.6 transfer (per cent) 100 100 100 100 100 100 100 100 100 - 53 36 17 105 103 163 143 19 Total - ≤5 number events Source: PBIM customer records, 1 July 2012 to 29 June 2013 Note: Percentages have been omitted where there are fewer than five customers.
Reason 'off' PBIM events 1 July 2012 to 29 June 2013 Reason ‘off’ PBIM ending PBIM Event ending PBIM Event ending PBIM All recorded 'off' events All recorded 'off' events All recorded 'off' events - - All PBIM customers VIM All PBIM customers VIM All PBIM customers VIM CTC Customer either has no Trigger payment or it has ceased 35 28 7 10 10 0 48 40 8 EIM End of Income Management Period 0 0 0 ≤5 0 0 ≤5 0 0 EPN Excluded payment nominee 0 0 0 ≤5 0 ≤5 ≤5 0 ≤5 ITF Initiative Transfer 6 6 0 ≤5 ≤5 0 7 7 0 NEL Customer Ineligible ≤5 ≤5 0 92 92 0 96 96 0 OFA Auto PBIM to Manual PBIM transfer 10 0 10 0 0 0 10 0 10 Total - 53 36 17 105 103 ≤5 163 143 19 CTC Customer either has no Trigger payment or it has ceased (per cent) 66.0 77.8 41.2 9.5 9.7 0.0 29.4 28.0 42.1 EIM End of Income Management Period (per cent) 0.0 0.0 0.0 - 0.0 0.0 - 0.0 0.0 EPN Excluded payment nominee (per cent) 0.0 0.0 0.0 - 0.0 100.0 - 0.0 5.3 ITF Initiative Transfer (per cent) 11.3 16.7 0.0 - 0.0 4.3 4.9 0.0 NEL Customer Ineligible (per cent) 0.0 87.6 89.3 0.0 58.9 67.1 0.0 OFA Auto PBIM to Manual PBIM transfer (per cent) 18.9 0.0 58.8 0.0 0.0 0.0 6.1 0.0 52.6 - 100 100 100 100 100 100 100 100 100 Total number events - 53 36 17 105 103 ≤5 163 143 19 Source: PBIM customer records, 1 July 2012 to 29 June 2013 Note: Percentages have been omitted where there are fewer than five customers.
pbim_process_and_short_term_evaluation_report-final-accessible-25aug_2.docx