REFERENCE GUIDE Quick Reference for Facility Occupants About Home Page After log in, the page displays the Summary view is a web-based tool that allows facility Occupants to which shows the current user’s locations and open view, create, and cancel requests. service requests. Open Internet Explorer. Access your account’s Intranet page and click the The Language drop-down at the bottom of the window link, or will switch the display language, for accounts where this option has been enabled. Type in the direct URL for . My Resources appears once a location or Home https://hsbc.thepsc.com button is selected and displays announcements and links for this client. The Portal appears. Click the Home button in the gray bar at the top of the screen, or choose a location from the drop-down menu at the top right side of the screen, to show current Service Requests. Log In Enter the User Name and Password in the Reviewing Your Service Requests Log In area on the left side of the screen. User Name Your service requests display at the top of the page. Password Click the Log In button. *For New users enter the registration key: My Service Requests displays the date the request HSGTW6 and enter the appropriate information. was opened and the request number that has been assigned to the request. Also listed is the status of the To report log in or access problems, call the Property pending request, a detailed description of the request Service Center / Facilities Help Desk at: and the service location. United States 1-888-999-2002 Canada 1-855-384-HSBC (4722) All Service Requests display on the section below. View more information about any Service Request by clicking the Request Number.
REFERENCE GUIDE Quick Reference for Facility Occupants About is a web-based tool that allows facility Occupants to view, create, and cancel requests. Open Internet Explorer. Access your account’s Intranet page and click the link, or Type in the direct URL for . https://hsbc.thepsc.com The Portal appears. Log In Enter the User Name and Password in the Log In area on the left side of the screen. User Name Password Click the Log In button. *For New users enter the registration key: HSGTW6 and enter the appropriate information. To report log in or access problems, call the Property Service Center / Facilities Help Desk at: United States 1-888-999-2002 Canada 1-855-384-HSBC (4722) Home Page After log in, the page displays the Summary view which shows the current user’s locations and open service requests. The Language drop-down at the bottom of the window will switch the display language, for accounts where this option has been enabled. My Resources appears once a location or Home button is selected and displays announcements and links for this client. Click the Home button in the gray bar at the top of the screen, or choose a location from the drop-down menu at the top right side of the screen, to show current Service Requests. Reviewing Your Service Requests Your service requests display at the top of the page. My Service Requests displays the date the request was opened and the request number that has been assigned to the request. Also listed is the status of the pending request, a detailed description of the request and the service location. All Service Requests display on the section below. View more information about any Service Request by clicking the Request Number.
OVSC%20HSBC%20Occupant_FINAL%20Combined.docx