Regional The percentage Tracks the QA Numerator: Generalizability Output Percentage Annual Yes Higher Quality Hospital of users that service depends on percentage Assurance Total number Patient participated in satisfaction the number of indicates of users that Satisfaction the Regional of the users better levels were rate Hospital Regional participating in of satisfaction satisfied with Services survey Hospital the survey. in Regional the services that were users Hospital rendered in satisfied with the services Regional services Hospitals Denominator: Total number of users that participated in the Client Satisfaction Survey (in Regional Hospitals) Percentage Percentage of Tracks the QA Numerator: Process Sum Annual Yes Higher Quality of Regional Regional and levels of number Assurance Total number and specialised compliance indicates of Regional specialist Hospitals against the 6 better and Hospitals assessed for priority areas compliance specialised assessed compliance of the core with the core hospitals for against the core standards standards in assessed compliance standards Regional against the against 6 Hospitals core priority standards. areas of the core standards Denominator: Total number of Regional and specialised hospitals in the province
Regional Hospital Patient Satisfaction rate The percentage of users that participated in the Regional Hospital Services survey that were satisfied with the services Tracks the service satisfaction of the Regional Hospital users QA Numerator: Total number of users that were satisfied with the services rendered in Regional Hospitals Denominator: Total number of users that participated in the Client Satisfaction Survey (in Regional Hospitals) Generalizability depends on the number of users participating in the survey. Output Percentage Annual Yes Higher percentage indicates better levels of satisfaction in Regional Hospital services Quality Assurance Percentage of Regional and specialist Hospitals assessed for compliance against 6 priority areas of the core standards Percentage of Regional and specialised Hospitals assessed for compliance against the core standards Tracks the levels of compliance against the 6 priority areas of the core standards QA Numerator: Total number of Regional and specialised hospitals assessed against the core standards. Denominator: Total number of Regional and specialised hospitals in the province Process Sum Annual Yes Higher number indicates better compliance with the core standards in Regional Hospitals Quality Assurance
Final%20master%20Health%20Vote%207-%202011-12-13-14%20APPapproved%20by%20Legislature%20on%2028%20June%202011%20.docx