Table 1: Summary of included studies (n=39) First author Date Method Analysis Sample Objective Main findings Search Bradley, S29 2013 Ethnographic Taxonomic 9 self-selected To empirically study the Patients preferred bedside Database interviewing patients process and outcomes handovers rather than of the implementation traditional closed-door office of nurse-to-nurse handovers bedside handover Bedside handovers incorporate social aspects for the patient and they subsequently feel more involved in their care Brough, C30 2006 Focus group and Thematic 86 people from 4 To determine consumer Patients were often forced to Grey individual non-English experiences on the communicate via family backgrounds effectiveness of members or to get by without interviews recruited through language service assistance formal and informal provision, specifically networks within interpreters, in health The current level and standard each community settings of language service provision appeared to compromise the effectiveness and quality of the care received 'Inappropriate' use of interpreters of the opposite gender and the need for more access to interpreters De, S31 2014 Semi structured Thematic 36 parents of 27 To describe the Parents of febrile infants Database face-to-face children < 3 months perspectives of parents expected reassurance and interviews old of young infants support from hospital but experienced a sense of
Table 1: Summary of included studies (n=39) First author Date Method Analysis Sample Objective Main findings Search Bradley, S29 2013 Ethnographic interviewing Taxonomic 9 self-selected patients To empirically study the process and outcomes of the implementation of nurse-to-nurse bedside handover Patients preferred bedside handovers rather than traditional closed-door office handovers Bedside handovers incorporate social aspects for the patient and they subsequently feel more involved in their care Database Brough, C30 2006 Focus group and individual interviews Thematic 86 people from 4 non-English backgrounds recruited through formal and informal networks within each community To determine consumer experiences on the effectiveness of language service provision, specifically interpreters, in health settings Patients were often forced to communicate via family members or to get by without assistance The current level and standard of language service provision appeared to compromise the effectiveness and quality of the care received 'Inappropriate' use of interpreters of the opposite gender and the need for more access to interpreters Grey De, S31 2014 Semi structured face-to-face interviews Thematic 36 parents of 27 children < 3 months old To describe the perspectives of parents of young infants Parents of febrile infants expected reassurance and support from hospital but experienced a sense of Database
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