ENTERPRISE AIMS KEY LESSONS LIMITATIONS Livingin Part of investor funding Stakeholder feedback was SROI analysis was useful Constructions agreement. To understand a critical component. but could have been more the additional costs Illustrated key driver of powerful if it incorporated Constructs affordable incurred, and value social value was through all elements of their model buildings /landscapes created from employment. increased employee social i.e. both the universal for families in need Provide management and interaction. housing design and while employing people investor with the range employment support excluded from the Gained clarity on and value of outcomes and programs. labour market. outcomes, values and costs. costs. Informed what data to collect and evaluate in the future and how to reduce costs. Sandgate Enterprise Part of investor funding Significant social value was No limitations indicated. Economic agreement. Learn about created for employees/ Development the methodologies, centre. SROI highly valued insights and by management/corporate Provides jobs for improvements. customers due to analysis people excluded from integrity. the labour market. Source: Adapted from Investing in Partnerships (IIP) 2012, Social Return on Investment. Lessons Learned in Australia prepared for Investing in Impact Partnership. Appendix 5 Summary of results from Kirkpatrick/Phillips Levels of Evaluation ROI Model for Returns to investment of Workplace Literacy (Australia) INDUSTRY (size) DESCRIPTION DATA RETURNS/IMPACT COMPLETENESS & QUALITY Aged Care (Small) Improving Monetised changes in 117.5% - savings documentation to supervisor time across through reduced enhance organisational all data collection documentation errors. culture points. Aged Care (Medium) Reducing turnover and Systems and data Anecdotal and improving employee capture not ideal for important part of engagement this purpose. orientation – improving documentation and maximising call on government funding.
ENTERPRISE AIMS KEY LESSONS LIMITATIONS Livingin Constructions Constructs affordable buildings /landscapes for families in need while employing people excluded from the labour market. Part of investor funding agreement. To understand the additional costs incurred, and value created from employment. Provide management and investor with the range and value of outcomes and costs. Stakeholder feedback was a critical component. Illustrated key driver of social value was through increased employee social interaction. Gained clarity on outcomes, values and costs. Informed what data to collect and evaluate in the future and how to reduce costs. SROI analysis was useful but could have been more powerful if it incorporated all elements of their model i.e. both the universal housing design and employment support programs. Sandgate Enterprise Economic Development Provides jobs for people excluded from the labour market. Part of investor funding agreement. Learn about the methodologies, insights and improvements. Significant social value was created for employees/ centre. SROI highly valued by management/corporate customers due to analysis integrity. No limitations indicated. Source: Adapted from Investing in Partnerships (IIP) 2012, Social Return on Investment. Lessons Learned in Australia prepared for Investing in Impact Partnership. Appendix 5 Summary of results from Kirkpatrick/Phillips Levels of Evaluation ROI Model for Returns to investment of Workplace Literacy (Australia) INDUSTRY (size) DESCRIPTION DATA COMPLETENESS & QUALITY RETURNS/IMPACT Aged Care (Small) Improving documentation to enhance organisational culture Monetised changes in supervisor time across all data collection points. 117.5% - savings through reduced documentation errors. Aged Care (Medium) Reducing turnover and improving employee engagement Systems and data capture not ideal for this purpose. Anecdotal and important part of orientation – improving documentation and maximising call on government funding.
Evaluation-framework-measuring-ROI-in-TVET.docx