Qualifications/ Educated to degree or equivalent, Cisco accreditation in CCNA Education or proven track record of relevant ITIL foundation course (or extensive work experience, higher) demonstrating expertise in voice or UC networking Skills/Training Good understanding of key principles Ability to provide of telecommunications including SIP, administrative support on TDM, ISDN30, DPNSS NEC telephone systems Ability to provide 3rd line support on all components of Microsoft Lync including Understanding of mobile Enterprise Voice operators and services Reasonable level of understanding of Demonstrable project IPv4 networking and protocols delivery and change management skills Good personal skills with proven ability to communicate effectively with customers Ability to work independently and as part of a team Demonstrable analytical and technical problem solving skills Experience in designing and Experience in call Experience implementing a UC system across a logging/call billing systems large corporate organisation (preferably BTS) Experience in configuration Experience in working on large scale of Sonus SBC2000 session voice systems with at least 2000 end border controller device users which interfaces to all University voice systems Experience in working with Windows and the public telephone Servers, Active Directory, and LDAP network (PSTN) Demonstrable project management Experience in working in IT experience in IT, telecommunications or service delivery within the network related projects higher education sector Experience in working with an ITIL Experience in delivering service delivery framework global IT services across international boundaries Experience in dealing with party suppliers and/or contract management Experience in structured cabling systems, patching & jumpering Experience in delivering a number of large scale IT projects
Qualifications/ Education Educated to degree or equivalent, or proven track record of relevant extensive work experience, demonstrating expertise in voice or UC networking Cisco accreditation in CCNA ITIL foundation course (or higher) Skills/Training Good understanding of key principles of telecommunications including SIP, TDM, ISDN30, DPNSS Ability to provide 3rd line support on all components of Microsoft Lync including Enterprise Voice Reasonable level of understanding of IPv4 networking and protocols Good personal skills with proven ability to communicate effectively with customers Ability to work independently and as part of a team Demonstrable analytical and technical problem solving skills Ability to provide administrative support on NEC telephone systems Understanding of mobile operators and services Demonstrable project delivery and change management skills Experience Experience in designing and implementing a UC system across a large corporate organisation Experience in working on large scale voice systems with at least 2000 end users Experience in working with Windows Servers, Active Directory, and LDAP Demonstrable project management experience in IT, telecommunications or network related projects Experience in working with an ITIL service delivery framework Experience in dealing with party suppliers and/or contract management Experience in call logging/call billing systems (preferably BTS) Experience in configuration of Sonus SBC2000 session border controller device which interfaces to all University voice systems and the public telephone network (PSTN) Experience in working in IT service delivery within the higher education sector Experience in delivering global IT services across international boundaries Experience in structured cabling systems, patching & jumpering Experience in delivering a number of large scale IT projects
P3_IS_Network_%20Analyst%20(Voice%20%20UC).docx