The objectives of the communication plan are to: Manage employees’ expectations Coordinate the Projects activities with all communication activities Communicate events, status, process changes and the like to stakeholder groups 11.2 Enterprise-wide communication depends heavily on the contributions of Functional Team Leads and project leadership. Communications begin with Key Messages which are generated by the leadership, with facilitation by the change management team. Key Messages are designed to convey that Leadership has a plan for, and commitment to, project success and all the changes in processes and duties that come along with the project implementation. Functional leads and Subject Matter Experts (SMEs) will be the primary change and communication agents with end users in their respective departments. The change management team will provide them with standardized communications. Because of the differences of the individual target audiences, each will require a different type and frequency of communication. Each target audience has mechanism for providing feedback and records of these communications are maintained to verify action items have been addressed. Continual assessment (formal and informal), structured customer feedback, and user forums help to confirm that stakeholders are getting the information they need. These needs will change and evolve during the course of the project. The Change Management Team will proactively assess these needs and recommend communication activity to the Project Management and Steering Committee. 11.3 The following conditions are critical to the successful execution of this Communication Plan: The Project Sponsor and Steering Committee understand the importance of communication and play an active role in key communication events (visible, consistent, and communicative project sponsorship) Financial support (budget) and resources are provided to design, develop, and deliver effective communication materials and events Feedback is kept confidential and used constructively to improve communication effectiveness Creativity is recognized and innovation through technology (which is the cornerstone of this project) is encouraged 11.4 & The following chart outlines communications roles and responsibilities:
The objectives of the communication plan are to: Manage employees’ expectations Coordinate the Projects activities with all communication activities Communicate events, status, process changes and the like to stakeholder groups 11.2 Enterprise-wide communication depends heavily on the contributions of Functional Team Leads and project leadership. Communications begin with Key Messages which are generated by the leadership, with facilitation by the change management team. Key Messages are designed to convey that Leadership has a plan for, and commitment to, project success and all the changes in processes and duties that come along with the project implementation. Functional leads and Subject Matter Experts (SMEs) will be the primary change and communication agents with end users in their respective departments. The change management team will provide them with standardized communications. Because of the differences of the individual target audiences, each will require a different type and frequency of communication. Each target audience has mechanism for providing feedback and records of these communications are maintained to verify action items have been addressed. Continual assessment (formal and informal), structured customer feedback, and user forums help to confirm that stakeholders are getting the information they need. These needs will change and evolve during the course of the project. The Change Management Team will proactively assess these needs and recommend communication activity to the Project Management and Steering Committee. 11.3 The following conditions are critical to the successful execution of this Communication Plan: The Project Sponsor and Steering Committee understand the importance of communication and play an active role in key communication events (visible, consistent, and communicative project sponsorship) Financial support (budget) and resources are provided to design, develop, and deliver effective communication materials and events Feedback is kept confidential and used constructively to improve communication effectiveness Creativity is recognized and innovation through technology (which is the cornerstone of this project) is encouraged 11.4 & The following chart outlines communications roles and responsibilities:
FINAL%20DFA%20CAFR%20Report%20Project%20Charter%20PCC%20Initiation%20.docx