Use simple language Use Repetition Consider individual needs Use small gestures that may give safety: e.g. Hold the hand of the patient, Use closeness to create safety Stay with the patient Engage on the linguistic, visual, acoustic and cognitive level of patient (simple language) Integrate reference person (relatives, caregiver) in care of patient Create calm and safe environment Create familiar environment Consider optimal patient care Guarantee privacy Build trust Death of a relative: Integrate people with dementia into the grieving process of the whole family Slow, calm and careful action Patient and slow transfer to hospital staff Table 12. Experienced helpful interactions with persons with mental disabilities in emergencies For emergency personnel, a lot of useful information can be found on this website of the University of Hertfordshire: . Especially the following guidelines are of great use: Roleplay and table top exercise instructions In total, we chose 18 case examples for training. These can be found in the Appendix. Roleplay and table top exercise instructions You may use the case examples in the Appendix for roleplays and tabletop exercises. You should do this in several steps. Roleplay: you let participants play out the situations by going into the role of each character. Table top exercise: you give out information about the situation and let participants discuss problems that may arise during the situation and how to best solve them.
Use simple language Use Repetition Consider individual needs Use small gestures that may give safety: e.g. Hold the hand of the patient, Use closeness to create safety Stay with the patient Engage on the linguistic, visual, acoustic and cognitive level of patient (simple language) Integrate reference person (relatives, caregiver) in care of patient Create calm and safe environment Create familiar environment Consider optimal patient care Guarantee privacy Build trust Death of a relative: Integrate people with dementia into the grieving process of the whole family Slow, calm and careful action Patient and slow transfer to hospital staff Table 12. Experienced helpful interactions with persons with mental disabilities in emergencies For emergency personnel, a lot of useful information can be found on this website of the University of Hertfordshire: . Especially the following guidelines are of great use: Roleplay and table top exercise instructions In total, we chose 18 case examples for training. These can be found in the Appendix. Roleplay and table top exercise instructions You may use the case examples in the Appendix for roleplays and tabletop exercises. You should do this in several steps. Roleplay: you let participants play out the situations by going into the role of each character. Table top exercise: you give out information about the situation and let participants discuss problems that may arise during the situation and how to best solve them.
EUNAD-IP_Trainerhandbook.docx