RETURN TO TABLE OF CONTENTS Seeks involvement from diverse perspectives and areas of the department and/or University to solve problems; Understands the organization and the effect decisions have on other parts of the organization; Proactively anticipates and addresses concerns of employees, peers, upper management, and customers; Formulates alternative/creative solutions to problems; Resolves sensitive issues without making the situation worse; Provides advice and/or information to individuals and teams in a timely manner; Makes timely decisions with quality outcomes. Makes Effective Decisions Gathers information on an issue, impartially considering all sides and makes logical decisions that are clear; Evaluates positive and negative alternatives within time and resource constraints; Uses agreed upon criteria for decision- making rather than hidden agendas; Delegates decision-making responsibility when appropriate; Considers the total organization when making decisions; Keeps the department's long-term goals in mind when addressing short-term issues and problems. Takes Responsibility Follows-through on commitments; Only promises that can be kept; Acts like a business owner, taking care of the needs of the unit; Takes responsibility for actions, results, and mistakes; Is willing to accept additional responsibility or authority.
RETURN TO TABLE OF CONTENTS Seeks involvement from diverse perspectives and areas of the department and/or University to solve problems; Understands the organization and the effect decisions have on other parts of the organization; Proactively anticipates and addresses concerns of employees, peers, upper management, and customers; Formulates alternative/creative solutions to problems; Resolves sensitive issues without making the situation worse; Provides advice and/or information to individuals and teams in a timely manner; Makes timely decisions with quality outcomes. Makes Effective Decisions Gathers information on an issue, impartially considering all sides and makes logical decisions that are clear; Evaluates positive and negative alternatives within time and resource constraints; Uses agreed upon criteria for decision- making rather than hidden agendas; Delegates decision-making responsibility when appropriate; Considers the total organization when making decisions; Keeps the department's long-term goals in mind when addressing short-term issues and problems. Takes Responsibility Follows-through on commitments; Only promises that can be kept; Acts like a business owner, taking care of the needs of the unit; Takes responsibility for actions, results, and mistakes; Is willing to accept additional responsibility or authority.
perf_mgmt_competency_library.docx