Portfolio Portfolio structure 16–17 Report on performance Review of performance during the year in Mandatory 20–274 relation to programmes and contribution to outcomes Actual performance in relation to deliverables Mandatory 20–274 and KPIs set out in PB Statements/PAES or other portfolio statements Where performance targets differ from the Mandatory 23, 27, 32, PBS/PAES, details of both former and new 34 targets, and reasons for the change Narrative discussion and analysis of 8–12, Mandatory performance Trend information Mandatory 20–274 Significant changes in nature of principal Suggested 1, 23, 27, functions/services 32, 34 Performance of purchaser/provider If applicable, 174–175 arrangements suggested Factors, events or trends influencing Suggested 20–274 departmental performance Contribution of risk management in achieving Suggested 12, objectives 101, Social inclusion outcomes If applicable, 168–170 mandatory Performance against service charter If applicable, 172–173 customer service standards, complaints data mandatory and the response to complaints department’s Discussion and analysis of the Mandatory 176–184 department’s financial performance Discussion of any significant changes from Mandatory 176–184 the prior year, from budget or anticipated to have a significant impact on future operations Agency resource statement and summary Mandatory 265–274 resource tables by outcomes Management and accountability
Portfolio structure Portfolio 16–17 Report on performance Review of performance during the year in relation to programmes and contribution to outcomes Mandatory 20–274 Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements Mandatory 20–274 Where performance targets differ from the PBS/PAES, details of both former and new targets, and reasons for the change Mandatory 23, 27, 32, 34 Narrative discussion and analysis of performance Mandatory 8–12, Trend information Mandatory 20–274 Significant changes in nature of principal functions/services Suggested 1, 23, 27, 32, 34 Performance of purchaser/provider arrangements If applicable, suggested 174–175 Factors, events or trends influencing departmental performance Suggested 20–274 Contribution of risk management in achieving objectives Suggested 12, Social inclusion outcomes If applicable, mandatory 168–170 Performance against service charter customer service standards, complaints data and the department’s response to complaints If applicable, mandatory 172–173 Discussion and analysis of the department’s financial performance Mandatory 176–184 Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations Mandatory 176–184 Agency resource statement and summary resource tables by outcomes Mandatory 265–274 Management and accountability 101,
environment-annual-report-2013-14.docx