Communicate Catalog SC-2.7 Service Catalog M 1 Update Owner Item # Business Requirement Owner Ranking Priority (1=Highest 5 = Lowest) SC-3.0 Manage Communications Manage Communications SC-3.1 Foundation & Maintenance Activities Define Communications SC-3.1.1 Communications M 1 Roles Process Owner Create or Update SC-3.1.2 Communications S 2 Communications Plan Process Owner Obtain Communications Plan SC-3.1.3 Communications S 2 Approval Process Owner Create or Update Templates SC-3.1.5 Communications S 2 Process Owner Execute Communications SC-3.2 Plan Identify Appropriate Audience 3.2.1 Service Manager M 1 Determine Communications 3.2.2 Service Manager M 1 Vehicle Create & Agree on Content 3.2.3 Service Manager M 1 Execute Communications 3.2.4 Service Manager M 1 Plan Evaluate Communications 3.2.5 Communications S 3 Effectiveness Process Owner Appendix A Related Documents – Appendix A Related Documents – Document Name Relationship Process Fermilab Service Catalog & Communications: Policies, Process & Procedures
SC-2.7 Communicate Catalog Update Service Catalog Owner M 1 Item # Business Requirement Owner Ranking Priority (1=Highest 5 = Lowest) SC-3.0 Manage Communications SC-3.1 Manage Communications Foundation & Maintenance Activities SC-3.1.1 Define Communications Roles Communications Process Owner M 1 SC-3.1.2 Create or Update Communications Plan Communications Process Owner S 2 SC-3.1.3 Obtain Communications Plan Approval Communications Process Owner S 2 SC-3.1.5 Create or Update Templates Communications Process Owner S 2 SC-3.2 Execute Communications Plan 3.2.1 Identify Appropriate Audience Service Manager M 1 3.2.2 Determine Communications Vehicle Service Manager M 1 3.2.3 Create & Agree on Content Service Manager M 1 3.2.4 Execute Communications Plan Service Manager M 1 3.2.5 Evaluate Communications Effectiveness Communications Process Owner S 3 Appendix A – Related Documents Appendix A – Related Documents Document Name Relationship Fermilab Service Catalog & Communications: Policies, Process & Procedures Process
Fermilab_Service_Catalog_Business_Process_Requirements_Document-v1_1.docx