If the proposals go ahead, will you be providing clients with feedback forms, so they can let staff know how the changes are working? Yes, we encourage client feedback continuously in all our services and this would continue in the new service. In addition to this we will be holding reviews with each person living in the accommodation 6 weeks after moving in and at the 6 month point. We will undertake a formal review one year on to look at how the new service is working and if any changes are needed. Other ways of doing this Would you still close and relocate these services if responses to the consultation were not favourable? The responses to the consultation are collated and are then carefully considered before making any recommendations about the outcome of the consultation. Our recommendations are presented to the Lead Member for Adult Social Care and Community Safety along with all of the consultation findings, and decisions are made with the feedback taken into account. Other things Is the money for this proposal ring fenced? We have capital funding provisionally agreed for the proposed Hookstead refurbishment project should the proposals go ahead. Have neighbours voiced any concerns about the proposals? We are not aware of any feedback from neighbours currently; however we are planning to hold a meeting with neighbours if the proposals are agreed, to share the plans. We would need to make a planning application for the building works proposed. This would provide neighbours with further opportunities to voice their opinion.
If the proposals go ahead, will you be providing clients with feedback forms, so they can let staff know how the changes are working? Yes, we encourage client feedback continuously in all our services and this would continue in the new service. In addition to this we will be holding reviews with each person living in the accommodation 6 weeks after moving in and at the 6 month point. We will undertake a formal review one year on to look at how the new service is working and if any changes are needed. Other ways of doing this Would you still close and relocate these services if responses to the consultation were not favourable? The responses to the consultation are collated and are then carefully considered before making any recommendations about the outcome of the consultation. Our recommendations are presented to the Lead Member for Adult Social Care and Community Safety along with all of the consultation findings, and decisions are made with the feedback taken into account. Other things Is the money for this proposal ring fenced? We have capital funding provisionally agreed for the proposed Hookstead refurbishment project should the proposals go ahead. Have neighbours voiced any concerns about the proposals? We are not aware of any feedback from neighbours currently; however we are planning to hold a meeting with neighbours if the proposals are agreed, to share the plans. We would need to make a planning application for the building works proposed. This would provide neighbours with further opportunities to voice their opinion.
faqs-resi---svc---consultation-final-version.docx