Garrett, P34 2008 Language-specific Grounded theory 49 patients and 10 To better understand Recognition of patients’ Database focus groups carers from the experience and to powerlessness, rights, familial English speaking identify critical factors roles, language ability, religious backgrounds leading to their and spiritual beliefs, constructions of care socioeconomic status, and for non-English gender, contributed to speaking patients experiences of care and the construction of illness among non-English speaking patients Henderson, A35 2009 Observation of Thematic 15 men and 24 To identify potential Patients’ dignity and privacy Database patient–staff women with threats to patient were maintained during care interactions; a broad range of dignity and ascertain provision patient interviews medical patients’ perceptions and surgical about, if and how, Patients may be accepting of conditions dignity was considerable deviations in care maintained provision if they perceive the organisation is working in their best interests Henderson, A36 2004 Semi-structured, Thematic 20 elective surgery, To explore what Several factors were identified Database face-to-face, and 14 males and hospitalised patients as important to patients to telephone 6 females, patients considered important make their hospital stay interviews for patient satisfactory, demonstrated via satisfaction to exist 16 themes The themes of ‘medical outcomes’, ‘clinical outcomes’, and ‘professionalism and competency of staff’ were the most consistently identified
Garrett, P34 2008 Language-specific focus groups Grounded theory 49 patients and 10 carers from speaking backgrounds To better understand the experience and to identify critical factors leading to their constructions of care for non-English speaking patients Recognition of patients’ powerlessness, rights, familial roles, language ability, religious and spiritual beliefs, socioeconomic status, and gender, contributed to experiences of care and the construction of illness among non-English speaking patients Database Henderson, A35 2009 Observation of patient–staff interactions; patient interviews Thematic 15 men and 24 women with a broad range of medical and surgical conditions To identify potential threats to patient dignity and ascertain patients’ perceptions about, if and how, dignity was maintained Patients’ dignity and privacy were maintained during care provision Patients may be accepting of considerable deviations in care provision if they perceive the organisation is working in their best interests Database Henderson, A36 2004 Semi-structured, face-to-face, and telephone interviews Thematic 20 elective surgery, 14 males and 6 females, patients To explore what hospitalised patients considered important for patient satisfaction to exist Several factors were identified as important to patients to make their hospital stay satisfactory, demonstrated via 16 themes The themes of ‘medical outcomes’, ‘clinical outcomes’, and ‘professionalism and competency of staff’ were the most consistently identified Database English
Patients-Experiences-in-Australian-Hospitals-Word.docx