Penney, W50 2007 Participant Thematic 36 patients aged To explore the Older people equated Database observation and 70 and over and participation of older participation in their own care semi-structured 31 nurses caring people in their care in with being independent interviews for them acute hospital settings and to explore their views The difficulties in of participation communicating with health professionals and an inability to their own medications in inpatient settings were described as barriers to participation Piper, D51 2010 Patient and family Thematic 219 patients and To engage patients, their Aspects of the experience were Grey interviews, surveys 378 staff across 4 families and staff in consistently identified as and observation sites identifying the positive problematic: inadequate and negative aspects of communication between staff, their experience of two patients and carers, hospital departments uncomfortable waiting facilities, lack of provision of information, lack of privacy and poor communication between departments Piper, D52 2014 Semi-structured Discourse analysis 13 participants To analyse patients’ Rural patients expected better Database interviews identifying from the ‘100 and their families’ preparation for disclosure, overarching themes Patient Stories' experiences of Open more shared dialogue about study Disclosure and offer what went wrong, more recommendations follow-up support, input into to improve disclosure in when the time was right for rural areas disclosure and more information about subsequent improvement processes
Penney, W50 2007 Participant observation and semi-structured interviews Thematic 36 patients aged 70 and over and 31 nurses caring for them To explore the participation of older people in their care in acute hospital settings and to explore their views of participation Older people equated participation in their own care with being independent The difficulties in communicating with health professionals and an inability to their own medications in inpatient settings were described as barriers to participation Database Piper, D51 2010 Patient and family interviews, surveys and observation Thematic 219 patients and 378 staff across 4 sites To engage patients, their families and staff in identifying the positive and negative aspects of their experience of two hospital departments Aspects of the experience were consistently identified as problematic: inadequate communication between staff, patients and carers, uncomfortable waiting facilities, lack of provision of information, lack of privacy and poor communication between departments Grey Piper, D52 2014 Semi-structured interviews Discourse analysis identifying overarching themes 13 participants from the ‘100 Patient Stories' study To analyse patients’ and their families’ experiences of Open Disclosure and offer recommendations to improve disclosure in rural areas Rural patients expected better preparation for disclosure, more shared dialogue about what went wrong, more follow-up support, input into when the time was right for disclosure and more information about subsequent improvement processes Database
Patients-Experiences-in-Australian-Hospitals-Word.docx