Table 2: Research traditions that have covered the Australian patient experience qualitatively Research tradition Academic discipline Definition and Conceptualisation No. of scope of patient studies experience Quality Multi-disciplinary: The analysis of Satisfaction with 18 Improvement Nursing (13) a system’s or clinical outcomes; Public health (2) organisation’s a way of assessing Management (2) performance Medicine (1) and identification of feedback on systematic expectations; strategies to consumer improve it participation Communication Interdisciplinary: The study of Patient 5 studies Social sciences, communication, engagement via nursing, and midwifery including ongoing, interpersonal interactive and mass communication media between patients, carers and professionals before during and after a care experience Paediatric Multi-disciplinary: The of the Carer participation; 3 health Nursing/midwifery medical care of active involvement; (2) infants, children satisfaction with Public health (1) and medical adolescents
Table 2: Research traditions that have covered the Australian patient experience qualitatively Research tradition Academic discipline Definition and scope Conceptualisation of patient experience No. of studies Quality Improvement Multi-disciplinary: Nursing (13) Public health (2) Management (2) Medicine (1) The analysis of a system’s or organisation’s performance and identification of systematic strategies to improve it Satisfaction with clinical outcomes; a way of assessing feedback on expectations; consumer participation 18 Communication studies Interdisciplinary: Social sciences, nursing, and midwifery The study of communication, including interpersonal and mass media Patient engagement via ongoing, interactive communication between patients, carers and professionals before during and after a care experience 5 Paediatric health Multi-disciplinary: Nursing/midwifery (2) Public health (1) The of the medical care of infants, children and adolescents Carer participation; active involvement; satisfaction with medical 3
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