recognise key features, functions and goals of the workplace and wine industry identifying regulation and compliance requirements relevant to work roles meeting housekeeping standards locating and interpreting information and resources for work role using digital tools to access workplace information. Knowledge Evidence An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of: enterprise objectives: enterprise labels and logos parent or associated enterprises services offered personal contribution to enterprise objectives workplace product and service range key production sites: key sites by name key site locations role and input of workers in enterprise activities key personnel and contact points sources of addresses and telephone numbers key enterprise functions and processes: key people giving directions following directions work flow on how functions relate to each other relationship between function or process and enterprise objectives and product quality the contribution of each function or process to product and service quality workplace and site layout and personal role and responsibility location of work areas and key equipment: key equipment, its function and location specific work areas, their functions and location work flow of inputs, outputs and associated processes of work areas key people and their roles and areas of responsibility typical schedule of workplace events features and purposes of key equipment and work areas reporting procedures and processes typical event calendars workplace standards and procedures relevant to workplace: health and safety food safety environmental and waste management diversity, inclusion and anti-discrimination continuous improvement discipline and grievance customer service personal employment terms and conditions workplace processes for: spills and breakages cleaning techniques storing materials and equipment to designated storage areas waste and rubbish disposal
recognise key features, functions and goals of the workplace and wine industry identifying regulation and compliance requirements relevant to work roles meeting housekeeping standards locating and interpreting information and resources for work role using digital tools to access workplace information. Knowledge Evidence An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of: enterprise objectives: enterprise labels and logos parent or associated enterprises services offered personal contribution to enterprise objectives workplace product and service range key production sites: key sites by name key site locations role and input of workers in enterprise activities key personnel and contact points sources of addresses and telephone numbers key enterprise functions and processes: key people giving directions following directions work flow on how functions relate to each other relationship between function or process and enterprise objectives and product quality the contribution of each function or process to product and service quality workplace and site layout and personal role and responsibility location of work areas and key equipment: key equipment, its function and location specific work areas, their functions and location work flow of inputs, outputs and associated processes of work areas key people and their roles and areas of responsibility typical schedule of workplace events features and purposes of key equipment and work areas reporting procedures and processes typical event calendars workplace standards and procedures relevant to workplace: health and safety food safety environmental and waste management diversity, inclusion and anti-discrimination continuous improvement discipline and grievance customer service personal employment terms and conditions workplace processes for: spills and breakages cleaning techniques storing materials and equipment to designated storage areas waste and rubbish disposal
FBPWIN2001-Perform-effectively-in-a-wine-industry-workplace.docx