17. ( ) ( ) ( ) ( ) ( ) Item 16: Encouragement 5. The Learner 4 3. The Learner 2 1. The Learner failed of Questions encouraged the provided the to provide the patient patient to ask patient with the with the opportunity to questions about the opportunity to ask questions or discuss topics discussed. discuss any additional points. The The Learner also additional points Learner may have gives the patient the or ask any discouraged questions opportunity to bring additional from the up additional topics questions, but or points not neither patient. covered in the encouraged nor interview (e.g., discouraged the "We've discussed patient. many things. Are there any questions you might like to ask concerning your problem?" Is there anything else at all you'd like to talk about?") This is particularly important at the end of the interview. 18. ( ) ( ) ( ) ( ) ( ) Item 18 - Patient 5. The Learner 4 3. The Learner 2 1. The Learner failed Education and used deliberate asked the patient to assess the patient’s Understanding techniques to if he understood level of understanding determine the the given and did not effectively information, but correct patient’s understanding of did not use a misunderstandings the information deliberate when it was evident given to the patient technique to check such a situation during the the existed. AND/OR The patient’s interview, including understanding. Learner completely the diagnosis. failed to address the These techniques The Learner made issue of patient included asking the some attempt to education and patient to repeat check the understanding. patient’s
17. Item 16: Encouragement of Questions ( ) 5. The Learner encouraged the patient to ask questions about the topics discussed. The Learner also gives the patient the opportunity to bring up additional topics or points not covered in the interview (e.g., "We've discussed many things. Are there any questions you might like to ask concerning your problem?" Is there anything else at all you'd like to talk about?") This is particularly important at the end of the interview. ( ) 4 ( ) 3. The Learner provided the patient with the opportunity to discuss any additional points or ask any additional questions, but neither encouraged nor discouraged the patient. ( ) 2 ( ) 1. The Learner failed to provide the patient with the opportunity to ask questions or discuss additional points. The Learner may have discouraged questions from the patient. 18. Item 18 - Patient Education and Understanding ( ) 5. The Learner used deliberate techniques to determine the patient’s understanding of the information given to the patient during the interview, including the diagnosis. These techniques included asking the patient to repeat ( ) 4 ( ) 3. The Learner asked the patient if he understood the given information, but did not use a deliberate technique to check the patient’s understanding. The Learner made some attempt to check the patient’s ( ) 2 ( ) 1. The Learner failed to assess the patient’s level of understanding and did not effectively correct misunderstandings when it was evident such a situation existed. AND/OR The Learner completely failed to address the issue of patient education and understanding.
EOA_2018_practice_case_and_checklists.docx