Was the QPR support service readily available and effective? 90% Did it take you more than one month to the QPR Online course after 11% start you’d received the online registration details? Did it take you more than one week to the QPR Online course once complete you’d started it? 15% Gatekeeper 35% Advanced Access factors Access was found simple and easy by the large majority of trainees (mean 4.8). Only 1% of trainees identified barriers in receiving the licences or accessing them online. QPR NZ have noted that access to licences is extremely smooth where the purchaser or their delegate agency control the process of disseminating the licences, as have some DHBs already. Only 1% of participants rated the support service as unsatisfactory, and another 10% as less than fully satisfactory. The comments on programme improvements suggest that trainees would like an option to go to an appropriate professional for emotional support if needed, rather than use the same contact details as for technical support. Delays in starting the online courses (13%) were due primarily to (i) not having time to do it/other priorities (n=23) and (ii) issues related to computer/online access (n=7), and occurred equally across the two online programmes. 11% of and 30% of took more than one month to Gatekeeper Online Advanced Online complete the programme. The main barriers to completing were (i) Gatekeeper Online not having time/other priorities (n=25), and (ii) difficulties in finding someone appropriate to do the roleplay with (n=5). Barriers for the trainees to Advanced Online completing the 8-hour material were the amount of material and typically trainees’ work priorities; it may in fact be desirable to take a longer time to do this programme, given the density of the material. Programme content and delivery Programme content and materials Question QPR ASIST Was the QPR model easy to understand? 4.6 4.5 Was the course material easy to understand? 4.6 4.5 Do you think the QPR model is relevant to the kinds of potentially 4.5 4.5 at-risk people that you work with or are likely to come into contact with? Was the training sufficiently relevant to the sector or communities 4.4 4.4 that you work or live in? Did the course give you enough information and practice 4.2 4.4
Was the QPR support service readily available and effective? 90% Did it take you more than one month to start the QPR Online course after you’d received the online registration details? 11% Did it take you more than one week to complete the QPR Online course once you’d started it? Gatekeeper Advanced 15% 35% Access factors Access was found simple and easy by the large majority of trainees (mean 4.8). Only 1% of trainees identified barriers in receiving the licences or accessing them online. QPR NZ have noted that access to licences is extremely smooth where the purchaser or their delegate agency control the process of disseminating the licences, as have some DHBs already. Only 1% of participants rated the support service as unsatisfactory, and another 10% as less than fully satisfactory. The comments on programme improvements suggest that trainees would like an option to go to an appropriate professional for emotional support if needed, rather than use the same contact details as for technical support. Delays in starting the online courses (13%) were due primarily to (i) not having time to do it/other priorities (n=23) and (ii) issues related to computer/online access (n=7), and occurred equally across the two online programmes. 11% of Gatekeeper Online and 30% of Advanced Online took more than one month to complete the programme. The main barriers to completing Gatekeeper Online were (i) not having time/other priorities (n=25), and (ii) difficulties in finding someone appropriate to do the roleplay with (n=5). Barriers for the Advanced Online trainees to completing the 8-hour material were the amount of material and trainees’ typically work priorities; it may in fact be desirable to take a longer time to do this programme, given the density of the material. Programme content and delivery Programme content and materials Question QPR ASIST Was the QPR model easy to understand? 4.6 4.5 Was the course material easy to understand? 4.6 4.5 Do you think the QPR model is relevant to the kinds of potentially at-risk people that you work with or are likely to come into contact with? 4.5 4.5 Was the training sufficiently relevant to the sector or communities that you work or live in? 4.4 4.4 Did the course give you enough information and practice 4.2 4.4
evaluation-_qpr-suite-programmes-2015-aug16.docx