Visitor Comments: Visitor Evaluation: Met Not Met 3.3 - Internal Communication A communication system shall be established to ensure the accurate and timely transfer Standard: of internal information among staff. Provide a communication matrix illustrating how internal Suggested Evidence of Compliance: communications are managed by the agency. Informational reference in the (2010), 3rd Ed., Management of Park and Recreation Agencies, Chapter 5 Organization Structure and Administrative Operations, pp. 86-87. – Agency Evidence of Compliance: The Park District of Oak Park communicates internally with its staff using the methods outlined in the Internal Communication matrix below. Communication Event Frequency Responsible Party Method Twice a In Person, Senior Leadership Meetings Executive Director month Agendas Once a In Person, Management Meetings Executive Director month Agendas Once a Department Meetings Department Heads In Person month District Directions Employee other Director of Marketing & Bulletin Newsletter month Customer Service Boards, Hub Full-Time Job Announcements Director of Human As needed E-mail (separations, openings, hiring) Resources Policy Changes As needed Executive Assistant Hub E-mail, Outlook Meeting/Training Announcements As needed Varies calendars Director of Human E-mail, Bulletin Organizational Announcements As needed Resources Boards
Visitor Comments: Visitor Evaluation: Met Not Met 3.3 - Internal Communication Standard: A communication system shall be established to ensure the accurate and timely transfer of internal information among staff. Suggested Evidence of Compliance: Provide a communication matrix illustrating how internal communications are managed by the agency. Informational reference in the Management of Park and Recreation Agencies, (2010), 3rd Ed., Chapter 5 – Organization Structure and Administrative Operations, pp. 86-87. Agency Evidence of Compliance: The Park District of Oak Park communicates internally with its staff using the methods outlined in the Internal Communication matrix below. Communication Event Frequency Responsible Party Method Senior Leadership Meetings Twice a month Executive Director In Person, Agendas Management Meetings Once a month Executive Director In Person, Agendas Department Meetings Once a month Department Heads In Person District Directions Employee Newsletter other month Director of Marketing & Customer Service Bulletin Boards, Hub Full-Time Job Announcements (separations, openings, hiring) As needed Director of Human Resources E-mail Policy Changes As needed Executive Assistant Hub Meeting/Training Announcements As needed Varies E-mail, Outlook calendars Organizational Announcements As needed Director of Human Resources E-mail, Bulletin Boards
Park-District-of-Oak-Park-CAPRA-2014-Standards_Self-Assessment-and-Visitation-Report.docx