wanted to express?” Graciously accept decision whether to participate and move on. Hold others from jumping in or dominating by asking members to go one at a time and inviting the quiet person to go first. Suggest a structured go-around to give each person a chance to speak, especially if participation is very uneven. Door openers include: else as an idea?” this discussion raising “Who “Is questions for anyone?” hear from someone who hasn’t spoken for “Let’s awhile.” Minimal encouragers include: me more.” instance…” “Tell “For “And?” “Go on.” “Really?” Attentive silence This skill gives participants the time to reflect on what they are – thinking and feeling, and whether they want to express their thoughts in more depth. Be prepared to tolerate the awkward five seconds or so while members organize their thoughts into coherent communications. Stay focused on the speaker. Provide no verbal or nonverbal feedback just stay relaxed yet attentive. – Sometimes cues, such as raising your hand, to prevent others from breaking the silence may be needed. This technique can also be used when the group is confused, agitated, or having trouble staying focused. take a minute of silence to think what “Let’s this means to each of us.” Listening for shared interests This skill focuses the group on areas of agreement versus – areas of disagreement. Often group members hold on to their polarizing positions instead of seeking common ground by discovering what values, beliefs, or goals they may share. Facilitators can reduce this tendency toward polarization by validating areas of disagreement and emphasizing areas of agreement.
wanted to express?” Graciously accept decision whether to participate and move on. Hold others from jumping in or dominating by asking members to go one at a time and inviting the quiet person to go first. Suggest a structured go-around to give each person a chance to speak, especially if participation is very uneven. Door openers include: “Who else as an idea?” “Is this discussion raising questions for anyone?” “Let’s hear from someone who hasn’t spoken for awhile.” Minimal encouragers include: “Tell me more.” “For instance…” “And?” “Go on.” “Really?” Attentive silence – This skill gives participants the time to reflect on what they are thinking and feeling, and whether they want to express their thoughts in more depth. Be prepared to tolerate the awkward five seconds or so while members organize their thoughts into coherent communications. Stay focused on the speaker. Provide no verbal or nonverbal feedback – just stay relaxed yet attentive. Sometimes cues, such as raising your hand, to prevent others from breaking the silence may be needed. This technique can also be used when the group is confused, agitated, or having trouble staying focused. “Let’s take a minute of silence to think what this means to each of us.” Listening for shared interests – This skill focuses the group on areas of agreement versus areas of disagreement. Often group members hold on to their polarizing positions instead of seeking common ground by discovering what values, beliefs, or goals they may share. Facilitators can reduce this tendency toward polarization by validating areas of disagreement and emphasizing areas of agreement.
overview_alice_diebel_facilitating_public_issues_best_practices_by_alice_diebel.docx