Priority for Proposed Changes Who needs to be Time Frame Review January 2016 Review March 2016 Action involved Patient GP Patient Survey generally very Practice Manager August 2015 CFEP Survey July Achieved July 2015 Satisfaction favourable but small numbers, 2015 received very – more detailed survey required pleasing report – achieved Priority for Proposed Changes Who needs to be Time Frame Review January Review March 2016 Action involved 2016 New Team Newsletter Practice Manager September Speak to PPG Member 2015 members is still want Introduction to see a newsletter – Had meeting with PPG Members on Monday 25th January agreed that there – would be 2 newsletters one in – Spring/Summer and Autumn/Winter
Priority for Action Proposed Changes Who needs to be involved Time Frame Review January 2016 Review March 2016 Patient Satisfaction GP Patient Survey generally very favourable but small numbers, more detailed survey required Practice Manager August 2015 CFEP Survey July 2015 received – very pleasing report – achieved Achieved July 2015 Priority for Action Proposed Changes Who needs to be involved Time Frame Review January 2016 Review March 2016 New Team Member Introduction Newsletter Practice Manager September 2015 Speak to PPG members is still want to see a newsletter – Had meeting with PPG Members on Monday 25th January – agreed that there would be 2 newsletters – one in Spring/Summer and Autumn/Winter
Ettingshall%20Improvement%20Action%20Plan.docx%20%20January%202016%20Review.docx