A formal open disclosure meeting following an adverse event was desired Patients reported the impact of social familiarity on the Open Disclosure process in rural areas J53 2005 Semi-structured Thematic 14 parents of ill To understand Good communication was Database interviews children perceptions of parent identified as key to effective participation in relationships between parents child’s care and Schembri, S54 2013 Written patient Thematic 300 self-selected To provide a themes of positive Grey stories patients perspective of experiences were: (1) attentive healthcare experience and considerate service; (2) through the patients’ effective treatment; and (3) eyes timely service Three themes of negative experiences were: (1) ongoing problems; (2) service failure stories; and (3) slow and unresponsive service Sharp, R55 2014 Semi-structured Thematic 10 patients To investigate the Those with no previous Database telephone selected while they patient experience of experience of a PICC described interviews waited for PICC insertion, the the information given by Peripherally significance of arm medical staff as minimal, Inserted Central choice and the impact technical and difficult to Catheter (PICC) of the device on understand, leading to a poorer insertion activities of living care experience
A formal open disclosure meeting following an adverse event was desired Patients reported the impact of social familiarity on the Open Disclosure process in rural areas J53 2005 Semi-structured interviews Thematic 14 parents of ill children To understand perceptions of parent participation in child’s care Good communication was identified as key to effective relationships between parents and Database Schembri, S54 2013 Written patient stories Thematic 300 self-selected patients To provide a perspective of healthcare experience through the patients’ eyes themes of positive experiences were: (1) attentive and considerate service; (2) effective treatment; and (3) timely service Three themes of negative experiences were: (1) ongoing problems; (2) service failure stories; and (3) slow and unresponsive service Grey Sharp, R55 2014 Semi-structured telephone interviews Thematic 10 patients selected while they waited for Peripherally Inserted Central Catheter (PICC) insertion To investigate the patient experience of PICC insertion, the significance of arm choice and the impact of the device on activities of living Those with no previous experience of a PICC described the information given by medical staff as minimal, technical and difficult to understand, leading to a poorer care experience Database
Patients-Experiences-in-Australian-Hospitals-Word.docx