If you’ve served a customer an item, that, once you’ve saved the transaction, needs to be removed, you can remove it yourself from within the POS as long as the batch utility has not yet run. This document walks you through the process of fixing a purchase after you have already ‘saved’ a transaction. You can also use part of this process to bring up a list of customers you served during this meal on this date. You can click on a name within the list to then bring that customer back up on your screen So, let’s say I served a student and, either immediately or 5 students later, I realized I didn’t ring something up that they took, or I realized I accidentally rang up something the student didn’t get. Either way, I need to fix something for a student that is no longer up on my screen: From within the POS, click on the Previous Activity button in the middle of the screen You will see a list of all students that you rang up in your line for this meal. You’ll see an individual line for each item bought/payment made. In this example, Donna purchased 3 items and made a payment: Highlight any of the 4 transactions for this consumer, then click on the button to Select Customer Highlight the item you want to remove and click on Delete Selected Repeat for any remaining items Once you’re done, you can either click on Change Customer to clear the screen or the next student can scan his/her card, type in his/her number, or you can search for the next student
If you’ve served a customer an item, that, once you’ve saved the transaction, needs to be removed, you can remove it yourself from within the POS as long as the batch utility has not yet run. This document walks you through the process of fixing a purchase after you have already ‘saved’ a transaction. You can also use part of this process to bring up a list of customers you served during this meal on this date. You can click on a name within the list to then bring that customer back up on your screen So, let’s say I served a student and, either immediately or 5 students later, I realized I didn’t ring something up that they took, or I realized I accidentally rang up something the student didn’t get. Either way, I need to fix something for a student that is no longer up on my screen: From within the POS, click on the Previous Activity button in the middle of the screen You will see a list of all students that you rang up in your line for this meal. You’ll see an individual line for each item bought/payment made. In this example, Donna purchased 3 items and made a payment: Highlight any of the 4 transactions for this consumer, then click on the button to Select Customer Highlight the item you want to remove and click on Delete Selected Repeat for any remaining items Once you’re done, you can either click on Change Customer to clear the screen or the next student can scan his/her card, type in his/her number, or you can search for the next student
EverythingFoodService.docx