Constructive, two way discussion of issues & concerns = timely action & resolution Increased confidence in future change Change without planned OCM support Degradation of day to day operation controls, service standards and productivity = reduced customer satisfaction & potential increase in complaints Benefits not delivered Employee engagement challenges/issues Change fatigue, reduced employee engagement = potential increased turnover Risk to future change initiatives Priorities of the OCM practice at Rabobank Establish a CoE for OCM at Rabobank Increase awareness of OCM fundamentals across the business and project communities. Encourage a consistent and structured approach to delivering change. Establish a Single view of change (SVoC) impacts and OCM Dashboard reporting. Develop and implement an OCM Recruitment model. Provide OCM support for both funded project & BAU initiatives. Develop, pilot and deploy new / updated tools and templates. Build a of practice. ‘community’ Greater visibility of the E2E process for better change outcomes. Uplifting (build or buy where required) our change capability Develop a series of helpful collateral to increase awareness of OCM @ Rabobank Key Responsibilities The candidate would need the following skills/ experience to get the most out of the internship: A fundamental (nothing more than 101) understanding of project and change management, so that they can appreciate why we be creating a set of program collateral that all stream leads would leverage in their engagement and communication efforts. Sound MS skills (we will leverage PowerPoint, word and excel primarily, but perhaps another publishing tool for infographics) Understanding of SharePoint to help us create the care+ intranet page This opportunity is a CHANGE project role working with Head of Change and supported by the broader HR/comms and corporate team Degree/Discipline Banking/ Agriculture/ Agriscience/ Communications/ Business/ Finance/ Economics/ Agribusiness Remuneration TBA
Constructive, two way discussion of issues & concerns = timely action & resolution Increased confidence in future change Change without planned OCM support Degradation of day to day operation controls, service standards and productivity = reduced customer satisfaction & potential increase in complaints Benefits not delivered Employee engagement challenges/issues Change fatigue, reduced employee engagement = potential increased turnover Risk to future change initiatives Priorities of the OCM practice at Rabobank Establish a CoE for OCM at Rabobank Increase awareness of OCM fundamentals across the business and project communities. Encourage a consistent and structured approach to delivering change. Establish a Single view of change (SVoC) impacts and OCM Dashboard reporting. Develop and implement an OCM Recruitment model. Provide OCM support for both funded project & BAU initiatives. Develop, pilot and deploy new / updated tools and templates. Build a ‘community’ of practice. Greater visibility of the E2E process for better change outcomes. Uplifting (build or buy where required) our change capability Develop a series of helpful collateral to increase awareness of OCM @ Rabobank Key Responsibilities The candidate would need the following skills/ experience to get the most out of the internship: A fundamental (nothing more than 101) understanding of project and change management, so that they can appreciate why we be creating a set of program collateral that all stream leads would leverage in their engagement and communication efforts. Sound MS skills (we will leverage PowerPoint, word and excel primarily, but perhaps another publishing tool for infographics) Understanding of SharePoint to help us create the care+ intranet page This opportunity is a CHANGE project role working with Head of Change and supported by the broader HR/comms and corporate team Degree/Discipline Banking/ Agriculture/ Agriscience/ Communications/ Business/ Finance/ Economics/ Agribusiness Remuneration TBA
PD_Template_Rabobank_Intern.docx