Competency Identified by Knowledge and Experience Has knowledge and experience of working in an office environment Application/Interview covering a range of administrative tasks Can use a broad range of products from the Microsoft Office suite and Application/Interview have the ability to learn new systems and software Has a good general education showing clear evidence of literacy and Application/Interview numeracy. For example, GCSE Maths and English A-C Engagement in regular staff development and CPD activity. Application/Interview Communication (Oral) Application/Interview Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Communication (Written) Application/Test Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand. Teamwork and Motivation Application/Interview Can demonstrate the ability to work effectively as part of a team. Is willing to provide cover for colleagues and acts in a supportive manner. Liaison and Networking Application/Interview Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Service Delivery Application/Interview Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory.
Competency Identified by Knowledge and Experience Has knowledge and experience of working in an office environment covering a range of administrative tasks Application/Interview Can use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software Application/Interview Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A-C Application/Interview Engagement in regular staff development and CPD activity. Application/Interview Communication (Oral) Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Application/Interview Communication (Written) Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand. Application/Test Teamwork and Motivation Can demonstrate the ability to work effectively as part of a team. Is willing to provide cover for colleagues and acts in a supportive manner. Application/Interview Liaison and Networking Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices. Application/Interview Service Delivery Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory. Application/Interview
FA0249%20-%20Administrator%20-%20JD.docx