For Performance Management to be possible, LCS must be utilised consistently throughout the council. There must be good operational processes in place with consistent application, and all staff must know how and where to record their information in LCS. Managers must understand the reports, produced from the system, and should be fluent in using the specific reports relevant to their areas of practice, and understand what to do with the reports. Business Intelligence must have a full understanding of these processes and data recording practices and will use this knowledge to develop standard reports for use throughout the council. Without uniform recording, the reports generated will be inaccurate and inconsistent and it will be impossible to identify teams that need additional support, spot trends, plan services effectively, and ensure vulnerable children and families are protected How data is used -throughout the County Council and wider system for Children's Services: Managers should be able to understand this flow of information and be able to explain this to teams they manage as part of explaining the importance of their role in the process. OFSTED Inspection data in Annex A A national standard data set taken from LCS which OFSTED uses to make judgements of services Sector Led Improvement (including peer reviews and challenge) Comparison studies, visits and peer assessments of the service. Data from LCS informs sector led improvement. Cabinet Committee on Performance Improvement (CCPI) County CCPI reviews reports on performance and is – Council level chaired by the Leader of the Council and attended by elected members
For Performance Management to be possible, LCS must be utilised consistently throughout the council. There must be good operational processes in place with consistent application, and all staff must know how and where to record their information in LCS. Managers must understand the reports, produced from the system, and should be fluent in using the specific reports relevant to their areas of practice, and understand what to do with the reports. Business Intelligence must have a full understanding of these processes and data recording practices and will use this knowledge to develop standard reports for use throughout the council. Without uniform recording, the reports generated will be inaccurate and inconsistent and it will be impossible to identify teams that need additional support, spot trends, plan services effectively, and ensure vulnerable children and families are protected How data is used -throughout the County Council and wider system for Children's Services: Managers should be able to understand this flow of information and be able to explain this to teams they manage as part of explaining the importance of their role in the process. OFSTED Inspection data in Annex A A national standard data set taken from LCS which OFSTED uses to make judgements of services Sector Led Improvement (including peer reviews and challenge) Comparison studies, visits and peer assessments of the service. Data from LCS informs sector led improvement. Cabinet Committee on Performance Improvement (CCPI) – County Council level CCPI reviews reports on performance and is chaired by the Leader of the Council and attended by elected members
perform_manage_handbook.docx