Very good, but the Doctors & Nurses seem to have a lot to do in caring for everyone’s needs. I would say they are very hard worked. I was happy in way I was attended to Excellent, efficient and on time Terrible experience Good outcome but food at Sunderland was inedible COXHOE MEDICAL PRACTICE QUESTIONNAIRE 2015/16 & FAMILY & FRIENDS TEST ACTION PLAN (following discussion with PRG) Area of Work to Be Examined Tasks to be Undertaken Lead Person Access to Appointments On Practice Website and Newsletter available in BJ/SM waiting room to advertise and promote the following: Promote Minor Ailments Scheme at Local Pharmacy Promote late surgery access Promote Telephone Consultants Promote Online Appointment bookings & Cancellations, Ordering Repeat Prescriptions The Partners will be also advertising for a further Partners/BJ GP to join the Practice. Lack of Information within Practice Information is available on Practice website and BJ/SM in practice leaflet, however, Information will be available in the waiting room by: Folders in the waiting room with service information and copies of minor ailments leaflets.
Very good, but the Doctors & Nurses seem to have a lot to do in caring for everyone’s needs. I would say they are very hard worked. I was happy in way I was attended to Excellent, efficient and on time Terrible experience Good outcome but food at Sunderland was inedible COXHOE MEDICAL PRACTICE QUESTIONNAIRE 2015/16 & FAMILY & FRIENDS TEST ACTION PLAN (following discussion with PRG) Area of Work to Be Examined Tasks to be Undertaken Lead Person Access to Appointments On Practice Website and Newsletter available in waiting room to advertise and promote the following: Promote Minor Ailments Scheme at Local Pharmacy Promote late surgery access Promote Telephone Consultants Promote Online Appointment bookings & Cancellations, Ordering Repeat Prescriptions The Partners will be also advertising for a further GP to join the Practice. BJ/SM Partners/BJ Lack of Information within Practice Information is available on Practice website and in practice leaflet, however, Information will be available in the waiting room by: Folders in the waiting room with service information and copies of minor ailments leaflets. BJ/SM
Patient%20Questionnaire%20Results%20&%20Action%20Plan%202015.16.docx