Evidence Required: Person Centred Support Plan/Agreement and Risk Management Plan STANDARD 3 I am supported to take risks and stay safe Q6 How do you balance supporting the person who buys your service to be safe whilst at the same time respecting their right to make their own decisions? Q7 How do you support people to manage their own risks and maintain their independence in the home? Please describe the plans you have in place in the event of an emergency? Who would you notify if the person who buys your service bangs their head on the hoist or has persistent diarrhoea? Do you provide emergency planning information if the person who buys the service has not seen anyone for days and cannot get in contact with their normal support networks? (NB this question was motivated by the death of a woman who was left for 9 days without homecare when her agency shut down) Evidence Required: Service User Guide Quality Standards the Organisation must meet to ensure the delivery of the individual outcomes STANDARD 4 I have all the information I need to understand the service and to make sure it is working well for me Please state below the following evidence can be located. A statement of aims and objectives of the Service Provider; An outline of the range of services it offers; A communication about what tasks are and are not included in the clients service, for example, support/care plan
Evidence Required: Person Centred Support Plan/Agreement and Risk Management Plan STANDARD 3 I am supported to take risks and stay safe Q6 How do you balance supporting the person who buys your service to be safe whilst at the same time respecting their right to make their own decisions? Q7 How do you support people to manage their own risks and maintain their independence in the home? Please describe the plans you have in place in the event of an emergency? Who would you notify if the person who buys your service bangs their head on the hoist or has persistent diarrhoea? Do you provide emergency planning information if the person who buys the service has not seen anyone for days and cannot get in contact with their normal support networks? (NB this question was motivated by the death of a woman who was left for 9 days without homecare when her agency shut down) Evidence Required: Service User Guide Quality Standards the Organisation must meet to ensure the delivery of the individual outcomes STANDARD 4 I have all the information I need to understand the service and to make sure it is working well for me Please state below the following evidence can be located. A statement of aims and objectives of the Service Provider; An outline of the range of services it offers; A communication about what tasks are and are not included in the clients service, for example, support/care plan
EQ_Domiciliary_Care_Providers_Questionnaire.docx