EQUIPMENT ORDER STATUS VENDOR NAME & TITLE ROLE CONTACT INFORMATION Gabriella Markwardt (P) 512- 526-1323 Primary contact for status of equipment order (E) SSONYCDOE@apple.com Sales Support Representative Mary Strayhorn Escalation point if primary contact fails to (P) 800-800-APPL Ext. 42815 address your concern (E) Inside Account representative Rolf Ordahl, Escalation point if secondary contact fails to (P) 800-800-APPL Ext. 42850 (E) Inside Account Executive address your concern Apple Larry Shaps Escalation point if secondary contact fails to (P) 917-273-1774 K-12 Account Executive address your concern (E) (P) 412-523-8723 Lisa Atwan, Escalation point if secondary contact fails to address your concern (E) K-12 Account Executive David Nash Escalation point if primary/secondary contact(s) (P) 917- 297-5706 (E) K-12 Account Executive fails to address your concern Custom Computer DOE (P) 800-598-8989 Primary contact for status of equipment order Support (E) (P)631-630-1285 Escalation point if primary contact fails to Sharon Hofmann (P) 800-598-8989 Ext. 1285 address your concern (E) Custom Computer (P) 631-761-1495 (Dell Servers) K-8 Schools - Escalation if primary contact James Brotherton (P) 800-598-8989 Ext. 1495 fails to address your concern (E) (P) 631-630-1277 Cynthia Getz Escalation point if secondary contact fails to (P) 800-598-8989 Ext. 1277 Account Manager address your concern (E) Dell General Dell Sales Primary contact for status of equipment order (P) 800.NYC.DELL Ext. 513.9333
EQUIPMENT ORDER STATUS VENDOR NAME & TITLE ROLE CONTACT INFORMATION Apple Gabriella Markwardt Sales Support Representative Primary contact for status of equipment order (P) 512- 526-1323 (E) SSONYCDOE@apple.com Mary Strayhorn Inside Account representative Escalation point if primary contact fails to address your concern (P) 800-800-APPL Ext. 42815 (E) Rolf Ordahl, Inside Account Executive Escalation point if secondary contact fails to address your concern (P) 800-800-APPL Ext. 42850 (E) Larry Shaps K-12 Account Executive Escalation point if secondary contact fails to address your concern (P) 917-273-1774 (E) Lisa Atwan, K-12 Account Executive Escalation point if secondary contact fails to address your concern (P) 412-523-8723 (E) David Nash K-12 Account Executive Escalation point if primary/secondary contact(s) fails to address your concern (P) 917- 297-5706 (E) Custom Computer (Dell Servers) Custom Computer DOE Support Primary contact for status of equipment order (P) 800-598-8989 (E) Sharon Hofmann Escalation point if primary contact fails to address your concern (P)631-630-1285 (P) 800-598-8989 Ext. 1285 (E) James Brotherton K-8 Schools - Escalation if primary contact fails to address your concern (P) 631-761-1495 (P) 800-598-8989 Ext. 1495 (E) Cynthia Getz Account Manager Escalation point if secondary contact fails to address your concern (P) 631-630-1277 (P) 800-598-8989 Ext. 1277 (E) Dell General Dell Sales Primary contact for status of equipment order (P) 800.NYC.DELL Ext. 513.9333
PCS%20%20Other%20Supporting%20Vendor%20Contacts%20List%20Update%2011-16-16.docx