Check everything in the tray before taking it to the room. ROOM SERVICE SHIFTS--Has 3 shifts like- 6am to 3 pm, 2 pm to 11pm, & 10 pm to 7 am as room service is round the clock. Each shift has an order taker, one captain, 3 to 4 stewards; one hour over lapping is for giving the charge to the other shift. Duty roster is changed in one week or fortnightly STANDING ORDER-When guest puts his order, in advance before going to bed either on the or with the order taker, it is called as standing order. This can be ‘Door knob card’ for Bed tea, Break fast, pack boxes, or birth day cakes, ROOM SERVICE AMENITIES (FRUIT BASKETS AND MINI BARS- Room service also provides complimentary fruit baskets ,Mini bars, Soft bars to the rooms as per the requisition received from front office.This is for VIPS, tour leaders, repeat guests . A complimentary card from General Manager is placed along with. Fruit knife and fruit fork, napkin goes along with a finger bowl with water and rose petals MINI BAR= 4 soft drinks,2 beers,2 sodas a bottle of scotch is kept in the room ,wine bottle may also be kept if required, it can be complimentary or chargable The bill for mini bar is made as per consumption; the house keeping department informs the front office about it. ROOM SERVICE MENU-Menus are kept in all the rooms, the menu comprises of Breakfast/Round the clock,Lunch, Dinner& beverage menu at the last BREAKFAST SUGGESTIONS 6.00AM –TIMINGS TO 11.00AM RS INTERNATIONAL SELECTION FRUIT JUICES 125 SEASONAL FRESH FRUITS 125 PLAIN/FLAVOURED YOGHURT 125 CEREALS WITH HOT OR COLD SKIMMED MILK 125 FROM OUR BAKERY 125 TWO EGGS TO ORDER 125 WAFFLES OR PANCAKES 165 FRENCH TOAST 165 CONTINENTAL BREAKFAST 275 AMERICAN BREAKFAST 350 INDIAN FLAVOURS 225 IDLI WITH SAMBHAR & CHUTNEY 225 MEDHU VADA WITH SAMBHAR & CHUTNEY 225 DOSA/RAVA DOSA 225 UTTAPAM 225 UPMA 225
Check everything in the tray before taking it to the room. ROOM SERVICE SHIFTS--Has 3 shifts like- 6am to 3 pm, 2 pm to 11pm, & 10 pm to 7 am as room service is round the clock. Each shift has an order taker, one captain, 3 to 4 stewards; one hour over lapping is for giving the charge to the other shift. Duty roster is changed in one week or fortnightly STANDING ORDER-When guest puts his order, in advance before going to bed either on the ‘Door knob card’ or with the order taker, it is called as standing order. This can be for Bed tea, Break fast, pack boxes, or birth day cakes, ROOM SERVICE AMENITIES (FRUIT BASKETS AND MINI BARS- Room service also provides complimentary fruit baskets ,Mini bars, Soft bars to the rooms as per the requisition received from front office.This is for VIPS, tour leaders, repeat guests . A complimentary card from General Manager is placed along with. Fruit knife and fruit fork, napkin goes along with a finger bowl with water and rose petals MINI BAR= 4 soft drinks,2 beers,2 sodas a bottle of scotch is kept in the room ,wine bottle may also be kept if required, it can be complimentary or chargable The bill for mini bar is made as per consumption; the house keeping department informs the front office about it. ROOM SERVICE MENU-Menus are kept in all the rooms, the menu comprises of Breakfast/Round the clock,Lunch, Dinner& beverage menu at the last BREAKFAST SUGGESTIONS –TIMINGS 6.00AM TO 11.00AM INTERNATIONAL SELECTION FRUIT JUICES SEASONAL FRESH FRUITS PLAIN/FLAVOURED YOGHURT CEREALS WITH HOT OR COLD SKIMMED MILK FROM OUR BAKERY TWO EGGS TO ORDER WAFFLES OR PANCAKES FRENCH TOAST CONTINENTAL BREAKFAST AMERICAN BREAKFAST INDIAN FLAVOURS IDLI WITH SAMBHAR & CHUTNEY MEDHU VADA WITH SAMBHAR & CHUTNEY DOSA/RAVA DOSA UTTAPAM UPMA RS 125 125 125 125 125 125 165 165 275 350 225 225 225 225 225 225
FB-SERVICE-NOTES-1.docx