The minimum dataset should be completed and shared with commissioners on a monthly basis. The following fields are required. Patient identifiable information must not be shared directly with CCGs: Patient Post Code Practice Code Commissioner Code Source of referral consultant to consultant, GP, health professional, self-referral – Date of referral/date of patient contacting the service Date of appointment Type of appointment first, follow up, fitting – Date of ordering orthoses Type of orthoses Date of arrival of orthoses at provider Date of fitting orthoses Cost of orthoses Attend/DNA Applicable Service Standards 4.1 Evidence Base The following information has been used to inform the service specification: emPOWER, the disabilities charities consortium Patient led orthotic services user charter 2011 Review of North Staffordshire Orthotics Services: Vernon et al 2011 UHNS Orthotics Review: Barnett 2010 Guidance on the Commissioning of Orthotics Services: Audit Commission 2002 University of Leeds Conference Report:2011 Fully Equipped: assisting independence Audit Commission 2002 York Health Economics Consortium. Orthotic Service in the NHS: Improving Service Provision 2009 North Bristol NHS Trust Orthotics Service Good Practice Guidance 2004 NICE guidance CG10 Type 2 diabetes Foot care 2004 – NICE guidance CG119 Diabetic Foot Problems Inpatient Management 2011 – Improving the Quality of Orthotics Services, NHS England, 2015 Applicable monitoring and quality requirements and CQUIN goals Performance Indicator Threshold/Expected Method of Frequency of Indicator achievement Measurement Monitoring Quality All patients Monthly % of patients fitted with a 90% of patients are report satisfied with the Patient device will be either satisfied or (including service Satisfaction given a very satisfied with number of Number of patient survey patient their treatment PALS complaints / satisfaction contacts
The minimum dataset should be completed and shared with commissioners on a monthly basis. The following fields are required. Patient identifiable information must not be shared directly with CCGs: Patient Post Code Practice Code Commissioner Code Source of referral – consultant to consultant, GP, health professional, self-referral Date of referral/date of patient contacting the service Date of appointment Type of appointment – first, follow up, fitting Date of ordering orthoses Type of orthoses Date of arrival of orthoses at provider Date of fitting orthoses Cost of orthoses Attend/DNA Applicable Service Standards 4.1 Evidence Base The following information has been used to inform the service specification: emPOWER, the disabilities charities consortium Patient led orthotic services user charter 2011 Review of North Staffordshire Orthotics Services: Vernon et al 2011 UHNS Orthotics Review: Barnett 2010 Guidance on the Commissioning of Orthotics Services: Audit Commission 2002 University of Leeds Conference Report:2011 Fully Equipped: assisting independence Audit Commission 2002 York Health Economics Consortium. Orthotic Service in the NHS: Improving Service Provision 2009 North Bristol NHS Trust Orthotics Service Good Practice Guidance 2004 NICE guidance CG10 Type 2 diabetes – Foot care 2004 NICE guidance CG119 Diabetic Foot Problems – Inpatient Management 2011 Improving the Quality of Orthotics Services, NHS England, 2015 Applicable monitoring and quality requirements and CQUIN goals Performance Indicator Indicator Threshold/Expected achievement Method of Measurement Frequency of Monitoring Quality % of patients satisfied with the service Number of patient complaints / All patients fitted with a device will be given a patient satisfaction 90% of patients are either satisfied or very satisfied with their treatment Patient Satisfaction survey Monthly report (including number of PALS contacts
orthcs-serv-spec.docx