Operating System Software License Contract / Hardware Purchase Agreement / Hardware Maintenance Contract / Others (list): / 4. What is the cost-free software warranty period? _____________ 5. What is the date the original application software ___ / ___ / ___ was released? 6 How long have the present software version been _____________ on the market? 7. Do you offer a "Help Line" for software _____________ problems? 7a. If so what are the of operation? _____________ 7b. Toll-Free Telephone Number? _____________ 8. What is your average response time for a _____________ maintenance call for Software? 9. What agency information technology staffing do _____________ FTEs you recommend to support your system? Please provide in full time equivalents (FTEs)? 10. What is the name of language in which software _____________ is written? 11. Was the system designed with a relational / database management system? If so, which: _____________ (specify the database engine employed) 12. What tool is provided to the customer to develop _____________ queries of the database? 13. Who originally wrote the proposed software; _____________ Self, Agent, Licensor or Other?
Operating System Software License Contract / Hardware Purchase Agreement / Hardware Maintenance Contract / Others (list): / 4. What is the cost-free software warranty period? _____________ 5. What is the date the original application software was released? ___ / ___ / ___ 6 How long have the present software version been on the market? _____________ 7. Do you offer a "Help Line" for software problems? _____________ 7a. If so what are the of operation? _____________ 7b. Toll-Free Telephone Number? _____________ 8. What is your average response time for a maintenance call for Software? _____________ 9. What agency information technology staffing do you recommend to support your system? Please provide in full time equivalents (FTEs)? _____________ FTEs 10. What is the name of language in which software is written? _____________ 11. Was the system designed with a relational database management system? If so, which: (specify the database engine employed) / _____________ 12. What tool is provided to the customer to develop queries of the database? _____________ 13. Who originally wrote the proposed software; Self, Agent, Licensor or Other? _____________
Oxnard-Proposal-Response-Forms-final.docx