Requested information The registered agency provides safe, Up to date tenancy management policy and procedures eg. rent setting, complaints, evictions secure and affordable housing, managed in accordance with Performance against performance standards requirements of the Residential Tenancies Act 1997 (RTA). Supporting tenant and Requested information The registered agency involves tenants resident engagement; Up to date tenant engagement policies and procedures and residents in the planning and delivery of housing services in a variety Community engagement strategy or similar document that details how the agency involves of accessible ways. tenants in the planning and delivery of services Performance against performance standards May be requested Records of tenant engagement/initiatives and outcomes Newsletters Requested information The registered agency promotes Up to date tenant engagement policies and procedures eg. sign up procedure appropriate opportunities for tenants and residents to be involved in their Community engagement strategy or similar document that details how the agency promotes community. opportunities for tenants to be involved in their community Performance against performance standards May be requested Copies of any communication to tenants of opportunities to be involved in the community Tenancy packs
The registered agency provides safe, secure and affordable housing, managed in accordance with requirements of the Residential Tenancies Act 1997 (RTA). Requested information Up to date tenancy management policy and procedures eg. rent setting, complaints, evictions Performance against performance standards Supporting tenant and resident engagement; The registered agency involves tenants and residents in the planning and delivery of housing services in a variety of accessible ways. Requested information Up to date tenant engagement policies and procedures Community engagement strategy or similar document that details how the agency involves tenants in the planning and delivery of services Performance against performance standards May be requested Records of tenant engagement/initiatives and outcomes Newsletters The registered agency promotes appropriate opportunities for tenants and residents to be involved in their community. Requested information Up to date tenant engagement policies and procedures eg. sign up procedure Community engagement strategy or similar document that details how the agency promotes opportunities for tenants to be involved in their community Performance against performance standards May be requested Copies of any communication to tenants of opportunities to be involved in the community Tenancy packs
evidence-guidelines-april-2015.docx