Percentage of To monitor Quality Numerator: Accuracy Quality Percentage Quarterly No Higher Quality Regional Regional the quality of Assurance dependant on percentage Assurance hospitals Number of hospitals having hospital quality of data suggests with monthly (QA) Regional (QA) monthly services, as from reporting better clinical Maternal hospitals Maternal reflected in facility governance Mortality and having Mortality and levels of Morbidity Maternal Morbidity diseases Meetings Mortality and Meetings (3 per adverse Morbidity quarter) events; and every month proportion of deaths Denominator: Total number of Regional hospitals Percentage of To monitor Quality Numerator: Accuracy of Quality Percentage Quarterly Yes Higher Quality Percentage complaints of the Assurance Total number information is percentage Assurance of users of management of complaints dependent on suggest complaints Regional of the resolved the accuracy of better of users of Hospital complaints in within 25 time stamp for management Regional Services Regional days during each complaint of complaints Hospital resolved within Hospitals the quarter in Regional Services 60 days Hospitals resolved within 25 Denominator: days Total number of complaints during the quarter
Regional hospitals with monthly Maternal Mortality and Morbidity Meetings Percentage of Regional hospitals having monthly Maternal Mortality and Morbidity Meetings (3 per quarter) To monitor the quality of hospital services, as reflected in levels of diseases adverse events; and proportion of deaths Quality Assurance (QA) Numerator: Number of Regional hospitals having Maternal Mortality and Morbidity every month Denominator: Total number of Regional hospitals Accuracy dependant on quality of data from reporting facility Quality Percentage Quarterly No Higher percentage suggests better clinical governance Quality Assurance (QA) Percentage of complaints of users of Regional Hospital Services resolved within 25 days Percentage of complaints of users of Regional Hospital Services resolved within 60 days To monitor the management of the complaints in Regional Hospitals Quality Assurance Numerator: Total number of complaints resolved within 25 days during the quarter Denominator: Total number of complaints during the quarter Accuracy of information is dependent on the accuracy of time stamp for each complaint Quality Percentage Quarterly Yes Higher percentage suggest better management of complaints in Regional Hospitals Quality Assurance
Final%20master%20Health%20Vote%207-%202011-12-13-14%20APPapproved%20by%20Legislature%20on%2028%20June%202011%20.docx