Raising a Dispute Step Step Description Timing Method From / By To Pricing Dispute Within 5 WD of the Email / Facsimile Raising Market Operator 1a relevant Imbalance Notify Market Operator of the Pricing Dispute Settlement Price being by sending a completed Notice of Dispute published. Form (available on the Market Operator’s website). Dispute arising from a Settlement Within 5 WD of receipt / Facsimile Raising Party Market Operator 1b of the Market Notify Market Operator of the Dispute by Operator’s completing and sending a Notice of Dispute determination in (available on the Market Operator’s website). respect of a Settlement Query. Dispute arising from a claimed conflict Within 5 WD of a Email / Facsimile Raising Party Market Operator 1c between the Code and other Legal request from the Regulatory Authorities Requirements or the Market Notify Market Operator of the Dispute by Operator in completing and sending a Notice of Dispute accordance with (available on the Market Operator’s website). paragraph B.22.2.3 of the Code
Raising a Dispute Step Step Description Timing Method From / By To 1a Pricing Dispute Notify Market Operator of the Pricing Dispute by sending a completed Notice of Dispute Form (available on the Market Operator’s website). Within 5 WD of the relevant Imbalance Settlement Price being published. Email / Facsimile Raising Market Operator 1b Dispute arising from a Settlement Notify Market Operator of the Dispute by completing and sending a Notice of Dispute (available on the Market Operator’s website). Within 5 WD of receipt of the Market Operator’s determination in respect of a Settlement Query. / Facsimile Raising Party Market Operator 1c Dispute arising from a claimed conflict between the Code and other Legal Requirements Notify Market Operator of the Dispute by completing and sending a Notice of Dispute (available on the Market Operator’s website). Within 5 WD of a request from the Regulatory Authorities or the Market Operator in accordance with paragraph B.22.2.3 of the Code Email / Facsimile Raising Party Market Operator
Part-B-Agreed-Procedure-14-Disputes.docx