Administration Once logged on, click at the top > and then click profiles”. “User Click and fill out the form, allocating the new user with a of button “Create user…” ‘Security role’ administrator” or user” either “Company “Company access. Note: Only users access can add additional users to their company. with ‘Company Administrator’ See also question re the difference between these roles. Please also DELETE users if they are no longer required. 4.6 I think our Company account might be showing an old email address. How can I check and update contact details and email addresses? There are TWO places within the account where a NAME and email address is stored and you need to check /edit BOTH of these places because the Name and/or Email address may be different in the two places. The first place is:- click on the top blue row “Administration” Click “User profiles” Click your name (person’s name) Click EDIT button and then edit the Name and/or Email address and Save. The second place is:- click on the top blue row “Administration” Click “Company administration” at the end of the upper section, click Edit button Under contact name and/or address to contact check this and if required, ‘Email person’, EDIT it and save. Please follow these steps to check and correct the registered Name and Email addresses for your supplier account. 5. Search for New Tender Opportunity or be Notified of New Opportunities 5.1 How do I Search for New Tender Opportunities? New advertised tender opportunities can be found by going to then select "New Tender Opportunities" from the on the left. This is BEFORE ‘Supplier Area’ you log on. Then you can either just select to see all current opportunities advertised by any of the “search“ police and fire services using the EU Supply portal OR enter your search criteria (e.g. select the buying organisation from the drop down box, or enter a keyword in the "Contains" box), then click on Search.
Once logged on, click Administration at the top > and then click “User profiles”. Click button “Create user…” and fill out the form, allocating the new user with a ‘Security role’ of either “Company administrator” or “Company user” access. Note: Only users with ‘Company Administrator’ access can add additional users to their company. See also question re the difference between these roles. Please also DELETE users if they are no longer required. 4.6 I think our Company account might be showing an old email address. How can I check and update contact details and email addresses? There are TWO places within the account where a NAME and email address is stored and you need to check /edit BOTH of these places because the Name and/or Email address may be different in the two places. The first place is:- click “Administration” on the top blue row Click “User profiles” Click your name (person’s name) Click EDIT button and then edit the Name and/or Email address and Save. The second place is:- click “Administration” on the top blue row Click “Company administration” at the end of the upper section, click Edit button Under contact name and/or ‘Email address to contact person’, check this and if required, EDIT it and save. Please follow these steps to check and correct the registered Name and Email addresses for your supplier account. 5. Search for New Tender Opportunity or be Notified of New Opportunities 5.1 How do I Search for New Tender Opportunities? New advertised tender opportunities can be found by going to then select "New Tender Opportunities" from the ‘Supplier Area’ on the left. This is BEFORE you log on. Then you can either just select “search“ to see all current opportunities advertised by any of the police and fire services using the EU Supply portal OR enter your search criteria (e.g. select the buying organisation from the drop down box, or enter a keyword in the "Contains" box), then click on Search.
EU_Supply_FAQs_July_2017.docx