by emergency transport from the community to a health based place of safety in a safe, timely and appropriate way C1 People in Access to 24/7 service. North Somerset Bed review to CCG March Completed. crisis should identify opportunities for (Angela 15 Approved by expect local Commissioner led service redesign to ensure Kell) CCLG. mental health review of demand optimal local access for beds services to against capacity for meet their local population for AWP undertaking wide Completed. needs beds bed review Recommendations appropriately to be rolled out at all times Dignity policies in place during 15/16 within all provider organisations. C2 People in Provider self Access to local beds North Somerset Bed review to CCG March Completed crisis should assessment of CQC can be an issue with identify opportunities for (Angela 15 recommendations expect that compliance bed pooling service redesign to ensure Kell) to be implemented the services arrangement in optimal local access for beds in 15/16 and quality of Commissioner place care they assurance visits Recent AWP CQC Development of local and trust AWP Oct 14 Action plan receive are inspection wide action plan to address (Suzanne submitted. AWP subject to Robust local and trust highlighted areas of non-compliance and Howell) feeding back on systematic wide performance and numerous local and concern noted in partnership achievements to review, quality monitoring trustwide quality with CCG and Local Authority CQC regulation processes in place concerns and with Implementation of Quality AWP (Alan Oct 14 This is completed and reporting some compliance Improvement with strong Metherall) and ongoing and AWP implementing notices North Somerset representation and CCG considered part of safewards
by emergency transport from the community to a health based place of safety in a safe, timely and appropriate way C1 People in crisis should expect local mental health services to meet their needs appropriately at all times Access to 24/7 service. Commissioner led review of demand against capacity for local population for beds Dignity policies in place within all provider organisations. North Somerset Bed review to identify opportunities for service redesign to ensure optimal local access for beds AWP undertaking wide bed review CCG (Angela Kell) March 15 Completed. Approved by CCLG. Completed. Recommendations to be rolled out during 15/16 C2 People in crisis should expect that the services and quality of care they receive are subject to systematic review, regulation and reporting Provider self assessment of CQC compliance Commissioner assurance visits Robust local and trust wide performance and quality monitoring processes in place AWP implementing safewards Access to local beds can be an issue with bed pooling arrangement in place North Somerset Bed review to identify opportunities for service redesign to ensure optimal local access for beds CCG (Angela Kell) March 15 Completed recommendations to be implemented in 15/16 Recent AWP CQC inspection highlighted numerous local and trustwide quality concerns and with some compliance notices Development of local and trust wide action plan to address areas of non-compliance and concern noted in partnership with CCG and Local Authority AWP (Suzanne Howell) Oct 14 Action plan submitted. AWP feeding back on achievements to CQC Implementation of Quality Improvement with strong North Somerset representation AWP (Alan Metherall) and CCG Oct 14 This is completed and ongoing and considered part of
North-Somerset-Crisis-Care-Concordat-V10-for-re-submission-11-11-15.docx