Domain 5 Capacity – Factor A: Reliability Characteristic 1: Dependability Ineffective Minimally Effective Effective Highly Effective Is consistent with timely And works with staff to develop their And cultivates shared responsibility completion of job capacity to be consistent with for consistent and timely 5A1 responsibilities without timely completion of job completion of high quality supervision responsibilities without programs and services in area of supervision responsibility Characteristic 2: Work Quality Ineffective Minimally Effective Effective Highly Effective Produces high quality work and seeks And works with staff to develop their And cultivates shared responsibility out strategies to improve work capacity to produce high quality for consistent high quality and quality without supervision work and seek out strategies to continuous improvement in the 5A2 improve work quality without delivery of programs and services supervision Characteristic 3: Professionalism Ineffective Minimally Effective Effective Highly Effective Maintains a level of professional And works with staff to maintain a And cultivates shared responsibility dress and comportment level of professional dress and for a consistent level of consistent with the comportment consistent with professional dress and 5A3 organizational standard and the organizational standard and comportment consistent with actively works to refine actively works to refine the organizational standard and personal professional demeanor personal professional demeanor collaborative efforts to refine personal professional demeanor
Domain 5 – Capacity Factor A: Reliability Characteristic 1: Dependability Ineffective Minimally Effective Effective Highly Effective 5A1 Is consistent with timely completion of job responsibilities without supervision And works with staff to develop their capacity to be consistent with timely completion of job responsibilities without supervision And cultivates shared responsibility for consistent and timely completion of high quality programs and services in area of responsibility Characteristic 2: Work Quality Ineffective Minimally Effective Effective Highly Effective 5A2 Produces high quality work and seeks out strategies to improve work quality without supervision And works with staff to develop their capacity to produce high quality work and seek out strategies to improve work quality without supervision And cultivates shared responsibility for consistent high quality and continuous improvement in the delivery of programs and services Characteristic 3: Professionalism Ineffective Minimally Effective Effective Highly Effective 5A3 Maintains a level of professional dress and comportment consistent with the organizational standard and actively works to refine personal professional demeanor And works with staff to maintain a level of professional dress and comportment consistent with the organizational standard and actively works to refine personal professional demeanor And cultivates shared responsibility for a consistent level of professional dress and comportment consistent with the organizational standard and collaborative efforts to refine personal professional demeanor
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