PGS This occurs when Make sure the Job Box Processor the app is unable data is properly defined Exception to create a list of for the processor node. retrieving jobs list various Job If it is, then an internal class/size type error might have and their number caused this and may from require a server restart to resolve it. service. This info is used to retrieve a specific number of jobs of each class/size type. Exception occured PGS The app is unable Make sure the DB is in service Processor to update the functioning normally. If RunJobSvc: status of a it is then follow the UpdateJobStatus Production job. exception’s stack trace The status is to determine the root updated many cause. times as it changes from one state to another. Exception PGS The app is unable Determine the root retrieving pid for Processor to retrieve the PID cause by following the algorithm (Process ID) of Exception’s stack command the algorithm trace. process launched. Exception invoking PGS The app is unable Make sure stored proc stored proc Processor to execute the is registered in DB and
Exception retrieving jobs list PGS Processor This occurs when the app is unable to create a list of various Job class/size type and their number from service. This info is used to retrieve a specific number of jobs of each class/size type. Make sure the Job Box data is properly defined for the processor node. If it is, then an internal error might have caused this and may require a server restart to resolve it. Exception occured in service RunJobSvc: UpdateJobStatus PGS Processor The app is unable to update the status of a Production job. The status is updated many times as it changes from one state to another. Make sure the DB is functioning normally. If it is then follow the exception’s stack trace to determine the root cause. Exception retrieving pid for algorithm command PGS Processor The app is unable to retrieve the PID (Process ID) of the algorithm process launched. Determine the root cause by following the Exception’s stack trace. Exception invoking stored proc PGS Processor The app is unable to execute the Make sure stored proc is registered in DB and
NUCAPS_SMM_V4-1.docx