In addition, the measure of will be taken into consideration in the case of “access” service in previously unserved areas which are known to be sparsely populated. A more comprehensive discussion of the performance measures follows. Passengers Per Hour Type of Service Passengers Rating Comment Per Hour 2.0 PPH Poor Discontinue ≤ Must improve to Good or better in the next grant year or 2.0 to 3.0 Minimally discontinue. Report and PPH adequate Community or monitor service segment for Municipal upcoming year. 3.0 to 5.0 Good Include in following year’s base PPH service hours Excellent 5.0 PPH ≥ Discontinue or consider 3.0 PPH Poor alternate method of service ≤ delivery Must improve to Good or better Deviated Rural in the next grant year or 3.0 to 5.0 Minimally Route contracted discontinue. Report and monitor PPH adequate routes should not service segment for upcoming be started at any year. level below “good” 5.0 to 8.0 Good PPH Include in following year’s base service hours 8.0 PPH Excellent ≥ Must improve to Good or better 5.0 PPH Academic ≤ in the next grant year or while Minimally discontinue. Report and monitor school is in adequate Program – service segment for upcoming session while school is in year. session; otherwise 5.0 to 10.0 use Community Good PPH Include in following year’s base Dial-A-Ride 10.00 service hours ≥ standards Excellent PPH Cost Per Hour
In addition, the measure of “access” will be taken into consideration in the case of service in previously unserved areas which are known to be sparsely populated. A more comprehensive discussion of the performance measures follows. Passengers Per Hour Type of Service Passengers Per Hour Rating Comment Community or Municipal ≤ 2.0 PPH Poor Discontinue 2.0 to 3.0 PPH Minimally adequate Must improve to Good or better in the next grant year or discontinue. Report and monitor service segment for upcoming year. 3.0 to 5.0 PPH Good Include in following year’s base service hours ≥ 5.0 PPH Excellent Deviated Rural Route contracted routes should not be started at any level below “good” ≤ 3.0 PPH Poor Discontinue or consider alternate method of service delivery 3.0 to 5.0 PPH Minimally adequate Must improve to Good or better in the next grant year or discontinue. Report and monitor service segment for upcoming year. 5.0 to 8.0 PPH Good Include in following year’s base service hours ≥ 8.0 PPH Excellent Academic Program – while school is in session; otherwise use Community Dial-A-Ride standards ≤ 5.0 PPH while school is in session Minimally adequate Must improve to Good or better in the next grant year or discontinue. Report and monitor service segment for upcoming year. 5.0 to 10.0 PPH Good Include in following year’s base service hours ≥ 10.00 PPH Excellent Cost Per Hour
new-or-merged-services-measures.docx