Ensure that advice and information under Care Act includes Zoe Jones provision for people in mental health crisis Project Officer Care Act MKC Using co-production with service users development of mental health crisis information package as part of whole system & multi-organisation training events Mental Health Street Triage 2.2 Improving the experience of Provide suitable triage services advise and support TVP, Paul Halstead Jan Complete service users and access to enabling better access to appropriate service provision Lesley Halford 2015 appropriate services, reducing avoiding use of S136 unnecessary detention Agree plan regarding establishing Street Triage as a core Tracey Chapman April Complete service and expanding to increase coverage and include 2015 other appropriate agencies Complete business case, implement and deliver plan Wayland Lousley Sept Complete establishing Mental Health Street Triage as a core service 2015 Extend hours to 3pm 2am 7days/week and explore Wayland Mar Discussion and – potential to relocate base to A&E Lousley/ 2016 Planning underway Paul Halstead/ Pete Raimes/ Service is shortlisted Caroline Hutton for an HSJ award 18 Nov 2015 Place of Safety 2.3 Sufficient health based places of Ensure sufficient level of staffing at Campbell Centre to Lesley Halford April Complete Safer safety suitably staffed and enable S136 suite to be staffed when required 2015 Staffing Levels equipped will be available for achieved CQC – S136 and S135 (1) referrals Report
Ensure that advice and information under Care Act includes provision for people in mental health crisis Using co-production with service users development of mental health crisis information package as part of whole system & multi-organisation training events Zoe Jones Project Officer Care Act MKC Mental Health Street Triage 2.2 Improving the experience of service users and access to appropriate services, reducing unnecessary detention Provide suitable triage services advise and support TVP, enabling better access to appropriate service provision avoiding use of S136 Agree plan regarding establishing Street Triage as a core service and expanding to increase coverage and include other appropriate agencies Complete business case, implement and deliver plan establishing Mental Health Street Triage as a core service Extend hours to 3pm – 2am 7days/week and explore potential to relocate base to A&E Paul Halstead Lesley Halford Tracey Chapman Wayland Lousley Wayland Lousley/ Paul Halstead/ Pete Raimes/ Caroline Hutton Jan 2015 April 2015 Sept 2015 Mar 2016 Complete Complete Complete Discussion and Planning underway Service is shortlisted for an HSJ award 18 Nov 2015 Place of Safety 2.3 Sufficient health based places of safety suitably staffed and equipped will be available for S136 and S135 (1) referrals Ensure sufficient level of staffing at Campbell Centre to enable S136 suite to be staffed when required Lesley Halford April 2015 Complete Safer Staffing Levels achieved – CQC Report
MK-Crisis-Concordat-Action-Plan-Nov-2015-update-.docx