technologies for personal and business Overview computing. Microsoft International’s Human Resources (HR) team is made up of approximately Business Situation 600 employees and provides HR management support in more than 100 countries. Microsoft International’s Human Resources (HR) team lacked The group uses many global systems and tools across each of the international standardized business processes and Microsoft subsidiaries. However, each subsidiary uses different tools and notation to business process documentation across its subsidiaries, decreasing process document its HR business processes. As each subsidiary developed its own unique efficiency and effectiveness. business processes, there was no standardized way to manage processes or measure Solution efficiency. The HR team deployed Microsoft® Visio® Premium 2010 with a The HR team created a custom HR customized Business Process Modeling Notation (BPMN) process template to template based on Business Process Modeling Notation (BPMN) in Visio develop comprehensive and standardized HR process documentation across each of Premium 2010 to develop its subsidiaries, significantly reducing time required to execute HR business comprehensive process documentation across all of the sales, marketing and processes. services locations in Microsoft International, covering more than 100 countries. Benefits Significant anticipated savings in labor hours through increased process efficiency Anticipated decrease in new hire onboarding time Improved decision making through visual process analysis
technologies for personal and business computing. Business Situation Microsoft International’s Human Resources (HR) team lacked standardized business processes and business process documentation across its subsidiaries, decreasing process efficiency and effectiveness. Solution The HR team created a custom HR template based on Business Process Modeling Notation (BPMN) in Visio Premium 2010 to develop comprehensive process documentation across all of the sales, marketing and services locations in Microsoft International, covering more than 100 countries. Benefits Significant anticipated savings in labor hours through increased process efficiency Anticipated decrease in new hire onboarding time Improved decision making through visual process analysis Overview Microsoft International’s Human Resources (HR) team is made up of approximately 600 employees and provides HR management support in more than 100 countries. The group uses many global systems and tools across each of the international Microsoft subsidiaries. However, each subsidiary uses different tools and notation to document its HR business processes. As each subsidiary developed its own unique business processes, there was no standardized way to manage processes or measure efficiency. The HR team deployed Microsoft® Visio® Premium 2010 with a customized Business Process Modeling Notation (BPMN) process template to develop comprehensive and standardized HR process documentation across each of its subsidiaries, significantly reducing time required to execute HR business processes.
msinternational_visio2010_cs.docx