of Variables Identify Effective ENVIRONMENTAL Estimating repair nature/scope of communication ISSUES AND works and work skills are applied to OTHER activities determine the CONCERNS nature and scope of 1.1.1 Positive work work to be values undertaken TECHNOLOGY Extent of service to 1.2.1 Replaceable/ be rendered is fabricated determined and materials or documented in line parts in a with standard vehicle operating 1.2.2 Automotive procedures (SOP) Repair Procedures and Techniques Job estimates Prepare and Type and quantity of ENVIRONMENTAL Computing using present estimate supplies, materials ISSUES AND the Four and labor required OTHER Mathematical to perform work are CONCERNS Operations identified in line with Positive work 2.2 Estimating repair job requirements values works and Cost of supplies, MATH activities materials are 2.2.1 Consumer obtained from mathematics suppliers TECHNOLOGY Total cost of Automotive required services is Repair calculated in line Procedures with SOP and Estimate is Techniques presented to Job customer in line estimates with SOP. RANGE OF VARIABLES VARIABLE RANGE Communication May include: Listening to customer Speaking with suppliers, customers and co-workers Questioning Suppliers May include: Distributors Managers Proprietors
of Variables Identify nature/scope of work Effective communication skills are applied to determine the nature and scope of work to be undertaken Extent of service to be rendered is determined and documented in line with standard operating procedures (SOP) ENVIRONMENTAL ISSUES AND OTHER CONCERNS 1.1.1 Positive work values TECHNOLOGY 1.2.1 Replaceable/ fabricated materials or parts in a vehicle 1.2.2 Automotive Repair Procedures and Techniques Job estimates Estimating repair works and activities Prepare and present estimate Type and quantity of supplies, materials and labor required to perform work are identified in line with job requirements Cost of supplies, materials are obtained from suppliers Total cost of required services is calculated in line with SOP Estimate is presented to customer in line with SOP. ENVIRONMENTAL ISSUES AND OTHER CONCERNS Positive work values MATH 2.2.1 Consumer mathematics TECHNOLOGY Automotive Repair Procedures and Techniques Job estimates Computing using the Four Mathematical Operations 2.2 Estimating repair works and activities RANGE OF VARIABLES VARIABLE RANGE Communication May include: Listening to customer Speaking with suppliers, customers and co-workers Questioning Suppliers May include: Distributors Managers Proprietors
Motorcycle%20%20Small%20Engine%20Servicing%20NC%20%20II.docx