reflect the diversity of our You can find out about the demographics of your Evidence that feedback is sought from a broad range patient population? patient population from a number of sources, including: of consumers, for example criteria for the selection of consumer representatives a patient experience survey with questions included Records of consultation with patients from vulnerable to help identify the diverse groups of patient who groups to seek feedback improving their access services dental experience collecting information about patients’ diverse Other: backgrounds through the patient enrolment form. Using this information, you can then implement strategies to engage with consumers who reflect the diverse range of patients who attend your practice. Approaches to doing this can range from formal activities such as including consumers on boards or committees, to informal strategies such as holding a lunchtime consumer session and engaging in conversations in the waiting area. It is important to consider consumers from culturally and linguistically diverse backgrounds and those with a lower level of health literacy.
reflect the diversity of our patient population? You can find out about the demographics of your patient population from a number of sources, including: a patient experience survey with questions included to help identify the diverse groups of patient who access services collecting information about patients’ diverse backgrounds through the patient enrolment form. Using this information, you can then implement strategies to engage with consumers who reflect the diverse range of patients who attend your practice. Approaches to doing this can range from formal activities such as including consumers on boards or committees, to informal strategies such as holding a lunchtime consumer session and engaging in conversations in the waiting area. It is important to consider consumers from culturally and linguistically diverse backgrounds and those with a lower level of health literacy. Evidence that feedback is sought from a broad range of consumers, for example criteria for the selection of consumer representatives Records of consultation with patients from vulnerable groups to seek feedback improving their dental experience Other:
NSQHS-Standards-Guide-for-Dental-Practices.docx