Computerization of the complete property tax assessment records including Demand and Collection registers after cross verification with Survey Data and data sets from other sources including other utilities so as to create a complete updated data base of the properties. (Cities will indicate existing status of computerization of property tax records and in case property tax records are digitized, will provide details of platform on which records are digitized) Introduce multiple tax payment options including payments through mobile apps. Real-time updating of ledgers and Demand and Collection registers integrating various points of payment/ collection. Computerization of all existing property tax records including assessment records and DCB and update them after the procedures stated above. Recommend road map for Integration of property tax register with other databases of the ULB and other utilities. Display assessment records and Demand and Collection Registers on Website to enable tax payers to access own assessment and ledger records. Enable online assessment and collection including through mobile applications Evaluate other ongoing/completed E Governance or computerisation in existing/new platforms in the ULB. Provide a roadmap for integration of the software with e-governance and GIS solutions being implemented by the cities separately. Define roadmap and prepare RFP for maintenance and updation of GIS data for next 5 years. Task III: Improved Tax Administration Review the existing system of coverage, assessment, demand collection, dispute resolution, enforcement, litigation, revisions, register updation etc; identify gaps and recommend steps for improvement, which are within the purview of the ULB to implement. Prepare a list of steps separately for improvement which are outside the purview of ULB, which may be pursued by ULB with competent authorities. Recommend institutional measures for sharing of databases between ULB and other utilities so as to ensure continuous updation of property tax database. Develop an annual property tax calendar for the ULB listing various responsibilities in property tax administration, responsibility for implementation and deadlines for completion within the legislative framework. Convergence with Capacity Building programme under NMRUT for capacity building of ULB in efficient tax management especially in computerised environment; Establishing dispute resolution and tax-payer grievance redress mechanism (including an online platform) in accordance with relevant provisions of the applicable Municipal Act. 7.4 Results to be achieved The results to be achieved under this assignment include:-
Computerization of the complete property tax assessment records including Demand and Collection registers after cross verification with Survey Data and data sets from other sources including other utilities so as to create a complete updated data base of the properties. (Cities will indicate existing status of computerization of property tax records and in case property tax records are digitized, will provide details of platform on which records are digitized) Introduce multiple tax payment options including payments through mobile apps. Real-time updating of ledgers and Demand and Collection registers integrating various points of payment/ collection. Computerization of all existing property tax records including assessment records and DCB and update them after the procedures stated above. Recommend road map for Integration of property tax register with other databases of the ULB and other utilities. Display assessment records and Demand and Collection Registers on Website to enable tax payers to access own assessment and ledger records. Enable online assessment and collection including through mobile applications Evaluate other ongoing/completed E Governance or computerisation in existing/new platforms in the ULB. Provide a roadmap for integration of the software with e-governance and GIS solutions being implemented by the cities separately. Define roadmap and prepare RFP for maintenance and updation of GIS data for next 5 years. Task III: Improved Tax Administration Review the existing system of coverage, assessment, demand collection, dispute resolution, enforcement, litigation, revisions, register updation etc; identify gaps and recommend steps for improvement, which are within the purview of the ULB to implement. Prepare a list of steps separately for improvement which are outside the purview of ULB, which may be pursued by ULB with competent authorities. Recommend institutional measures for sharing of databases between ULB and other utilities so as to ensure continuous updation of property tax database. Develop an annual property tax calendar for the ULB listing various responsibilities in property tax administration, responsibility for implementation and deadlines for completion within the legislative framework. Convergence with Capacity Building programme under NMRUT for capacity building of ULB in efficient tax management especially in computerised environment; Establishing dispute resolution and tax-payer grievance redress mechanism (including an online platform) in accordance with relevant provisions of the applicable Municipal Act. 7.4 Results to be achieved The results to be achieved under this assignment include:-
ModelRFPfor_Property_Tax.docx