1. What is the debt-to-assets ratio? What is the debt-to-equity ratio? What is the cash flow- to-debt ratio? 7.6 Internal Communications and Decision Making (within the organization) Subsection Objectives: Assess the effectiveness of the organization’s internal communications within and across departments or functions and the process Resources: Assessments of internal communications, reports on major organizational planning and program review meetings, organization chart, list of staff participants in board and major management meetings, questionnaires and interviews of senior managers and staff Low Capacity Basic Capacity Moderate Capacity Strong Capacity 1 2 3 4 7.6 The organization has The organization has The organization has The organization has Internal Communications Poor two-way Limited two-way Adequate two-way Good two-way and Decision communications between communication between communication between communications between Making management and staff management and staff management and staff management and staff No structured settings to Few structured settings to Occasional structured Regular structured settings exchange and discuss exchange and discuss settings to exchange ideas to exchange ideas and problems or opportunities problems or opportunities and discuss problems or discuss problems and opportunities opportunities Management rarely listens Management sometimes to or encourages staff Management usually listens Management consistently listens to staff ideas, but does ideas to ideas and periodically listens to staff ideas and not actively seek staff input Staff rarely initiating seeks staff input seeks staff input Staff occasionally initiating discussions with discussions with Staff frequently initiating management and raising Staff usually initiating management and raising discussions with challenging issues discussions with challenging issues management and raising management and raising Inadequate challenging issues challenging issues Weak communications within communications within and and across departments or Good communications across departments or functions Adequate communications within and across functions within and across departments or functions A decision-making process A decision-making process departments or functions with little staff involvement for A decision-making process that lacks staff involvement shared responsibility, A decision-making process with extensive staff for shared responsibility, ownership, and accountability with some staff involvement involvement for shared ownership, and for shared responsibility, accountability
1. What is the debt-to-assets ratio? What is the debt-to-equity ratio? What is the cash flow- to-debt ratio? 7.6 Internal Communications and Decision Making (within the organization) Subsection Objectives: Assess the effectiveness of the organization’s internal communications within and across departments or functions and the process Resources: Assessments of internal communications, reports on major organizational planning and program review meetings, organization chart, list of staff participants in board and major management meetings, questionnaires and interviews of senior managers and staff Low Capacity Basic Capacity Moderate Capacity Strong Capacity 7.6 Internal Communications and Decision Making 1 2 3 4 The organization has Poor two-way communications between management and staff No structured settings to exchange and discuss problems or opportunities Management rarely listens to or encourages staff ideas Staff rarely initiating discussions with management and raising challenging issues Inadequate communications within and across departments or functions A decision-making process that lacks staff involvement for shared responsibility, ownership, and accountability The organization has Limited two-way communication between management and staff Few structured settings to exchange and discuss problems or opportunities Management sometimes listens to staff ideas, but does not actively seek staff input Staff occasionally initiating discussions with management and raising challenging issues Weak communications within and across departments or functions A decision-making process with little staff involvement for shared responsibility, ownership, and accountability The organization has Adequate two-way communication between management and staff Occasional structured settings to exchange ideas and discuss problems or opportunities Management usually listens to ideas and periodically seeks staff input Staff usually initiating discussions with management and raising challenging issues Adequate communications within and across departments or functions A decision-making process with some staff involvement for shared responsibility, The organization has Good two-way communications between management and staff Regular structured settings to exchange ideas and discuss problems and opportunities Management consistently listens to staff ideas and seeks staff input Staff frequently initiating discussions with management and raising challenging issues Good communications within and across departments or functions A decision-making process with extensive staff involvement for shared
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