Response Dr Pitcairn said no one runs late out of choice, it is a matter of patient need and – patient care, or if a patient needs to be admitted. Patients need to come with just one issue perhaps this could be raised in the newsletter. – Executive to discuss Waiting area could be more interesting. Magazines out of date and appealing to a very narrow audience Perhaps a television screen and even low piped music. Response Jill would still like to have a TV monitor in the waiting area showing NHS – DVD’s. Dr Pitcairn said she is concerned about who would manage the system. Hearing Loop dealt with on the agenda. – Executive to discuss 3 from a patient with learning difficulties one said why doesn’t someone help me? No – one listens! - Doctor Pitcairn stated that people should have full access to services, how to Response support people with disabilities. PPG to discuss this in more detail and feed back any suggestions. 1.The young person's survey resulted in 4 possible new members; Dr Pitcairn suggested that it Practice Report would be good for them to have their own meeting. Carey Dowson It was discussed that the 16year olds would have different needs to the 18year olds. Carey Executive to discuss suggested having PPG Meetings in schools Akram said schools are very busy they have existing – timetables. However, about offering our services to the subject areas, if you offer the correct subject matter it would be much better received 2. Health Champions were discussed. Jill still following this up but the meetings that have so far been arranged have had to be cancelled due to illness of the organiser. Jill to follow up 3. GP. Access - it is in its infancy and has to be integrated into the care of patients. The executive committee are involved with this issue and will report back as soon as they feel they Executive to discuss have something to report to the patients. 4. Flu injections– Pharmacies are telling patients that GP's wanted them to do them patients – have a choice of where they get them done The Pharmacies get paid more than the practice Newsletter – and our nurses have to enter all the information of patients who have vaccinations done at pharmacies
Response – Dr Pitcairn said no one runs late out of choice, it is a matter of patient need and patient care, or if a patient needs to be admitted. Patients need to come with just one issue – perhaps this could be raised in the newsletter. Waiting area could be more interesting. Magazines out of date and appealing to a very narrow audience Perhaps a television screen and even low piped music. Response – Jill would still like to have a TV monitor in the waiting area showing NHS DVD’s. Dr Pitcairn said she is concerned about who would manage the system. Hearing Loop – dealt with on the agenda. 3 from a patient with learning difficulties – one said why doesn’t someone help me? No one listens! Response - Doctor Pitcairn stated that people should have full access to services, how to support people with disabilities. PPG to discuss this in more detail and feed back any suggestions. Executive to discuss Executive to discuss Practice Report Carey Dowson 1.The young person's survey resulted in 4 possible new members; Dr Pitcairn suggested that it would be good for them to have their own meeting. It was discussed that the 16year olds would have different needs to the 18year olds. Carey suggested having PPG Meetings in schools – Akram said schools are very busy they have existing timetables. However, about offering our services to the subject areas, if you offer the correct subject matter it would be much better received 2. Health Champions were discussed. Jill still following this up but the meetings that have so far been arranged have had to be cancelled due to illness of the organiser. 3. GP. Access - it is in its infancy and has to be integrated into the care of patients. The executive committee are involved with this issue and will report back as soon as they feel they have something to report to the patients. 4. Flu injections– Pharmacies are telling patients that GP's wanted them to do them – patients have a choice of where they get them done – The Pharmacies get paid more than the practice and our nurses have to enter all the information of patients who have vaccinations done at pharmacies Executive to discuss Jill to follow up Executive to discuss Newsletter
Minutes+of+PPG+11th+September.docx