Status The following descriptions tell you what Status the message is in at the time you are viewing – the report. Indicates that the recipient received the message via the My Call Now App Notification app. Indicates that an attempted delivery to the destination has not Unreached Active place but is scheduled. Reached Person Indicates that the message was delivered to a person. Indicates that the message was delivered to an answering machine or Reached Machine voice mail. Reached Email Indicates that the message was delivered to an email address. Indicates that the message was delivered to the recipient's phone by Reached by Text SMS text. Indicates that the recipient’s phone company has the phone number marked as disconnected. Unreached Disconnected (We cannot determine if the disconnection is temporary or not-or even if phone is actually disconnected since sometimes phone companies return invalid information.) Indicates that a busy signal was encountered in the last delivery Unreached Busy attempt. The message, however, is still active and additional delivery attempts will be made Indicates that the phone number was not answered in the last Unreached No delivery attempt. The message, however, is still active and additional Answer delivery attempts will be made. Indicates that the destination was not reached before the End Hour Unreached Expired was reached. Indicates that message was cancelled before this number was Unreached Cancelled reached. Unreached Bad Indicates the email address used was undeliverable or invalid. Destination Unreachable Indicates that the member has requested to be removed from your Requested Removal calling list. Indicates that the message has not yet been delivered to the Unreachable Pending recipient but we are still attempting to deliver it. Indicates that the recipient requested not to be contacted by your Unreachable group. First Attempt Date and time the first attempt was made to deliver the message. Email and SMS – text messages will show the time the message was initiated. Delivery Time Date and time the message was successfully delivered. Messages, which are waiting – to start, do not display. First Attempt and Delivery Time are local to your Group member based on the area code and exchange. The time zone is indicated in parentheses.
Status – The following descriptions tell you what Status the message is in at the time you are viewing the report. App Notification Indicates that the recipient received the message via the My Call Now app. Unreached Active Indicates that an attempted delivery to the destination has not place but is scheduled. Reached Person Indicates that the message was delivered to a person. Reached Machine Indicates that the message was delivered to an answering machine or voice mail. Reached Email Indicates that the message was delivered to an email address. Reached by Text Indicates that the message was delivered to the recipient's phone by SMS text. Unreached Disconnected Indicates that the recipient’s phone company has the phone number marked as disconnected. (We cannot determine if the disconnection is temporary or not-or even if phone is actually disconnected since sometimes phone companies return invalid information.) Unreached Busy Indicates that a busy signal was encountered in the last delivery attempt. The message, however, is still active and additional delivery attempts will be made Unreached No Answer Indicates that the phone number was not answered in the last delivery attempt. The message, however, is still active and additional delivery attempts will be made. Unreached Expired Indicates that the destination was not reached before the End Hour was reached. Unreached Cancelled Indicates that message was cancelled before this number was reached. Unreached Bad Destination Indicates the email address used was undeliverable or invalid. Unreachable Requested Removal Indicates that the member has requested to be removed from your calling list. Unreachable Pending Indicates that the message has not yet been delivered to the recipient but we are still attempting to deliver it. Unreachable Indicates that the recipient requested not to be contacted by your group. First Attempt – Date and time the first attempt was made to deliver the message. Email and SMS text messages will show the time the message was initiated. Delivery Time – Date and time the message was successfully delivered. Messages, which are waiting to start, do not display. First Attempt and Delivery Time are local to your Group member based on the area code and exchange. The time zone is indicated in parentheses.
ocnUserInstructions_SuperGroups.docx