08 Perceived service importance, NIH-Staff-DC-Area global email list (NIH Emergency plans including evacuation confidence, knowledge employees and contractors) details, and ability to maintain continuity of operations. For respondents with roles (Coordination participants, etc.) training needs, and access to needed tools. ORS Security and Emergency Response Services (SER) Division of the Fire Marshal (DFM) FY Study Type Customers Products/Services 08 Perceptions of confidence in fire NIH employees and contractors working on Fire alarms alarms in buildings being in good NIH campus condition ORS Security and Emergency Response Services (SER) Division of Fire/Rescue Services (DFRS) FY Study Type Customers Products/Services 02 Customer satisfaction Anyone calling in an requiring Provide fire, rescue, and hazardous incident “incident” response readiness and response services 08 Perceptions of safety in buildings NIH employees and contractors working on Response of Fire/Rescue to incidents in (from fire, hazmat incidents, etc.), NIH campus buildings. perceptions of importance of providing service to regarding fire and hazmat services, and perceptions of confidence in fire/rescue capabilities to deal with hazards. For respondents who’ve had recent interactions with fire/rescue staff, customer
08 Perceived service importance, confidence, knowledge NIH-Staff-DC-Area global email list (NIH employees and contractors) Emergency plans including evacuation details, and ability to maintain continuity of operations. For respondents with roles (Coordination participants, etc.) training needs, and access to needed tools. ORS Security and Emergency Response Services (SER) Division of the Fire Marshal (DFM) FY Study Type Customers Products/Services 08 Perceptions of confidence in fire alarms in buildings being in good condition NIH employees and contractors working on NIH campus Fire alarms ORS Security and Emergency Response Services (SER) Division of Fire/Rescue Services (DFRS) FY Study Type Customers Products/Services 02 Customer satisfaction Anyone calling in an “incident” requiring response Provide fire, rescue, and hazardous incident readiness and response services 08 Perceptions of safety in buildings (from fire, hazmat incidents, etc.), perceptions of importance of providing service to regarding fire and hazmat services, and perceptions of confidence in fire/rescue capabilities to deal with hazards. For respondents who’ve had recent interactions with fire/rescue staff, customer NIH employees and contractors working on NIH campus Response of Fire/Rescue to incidents in buildings.
OQM-Sponsored%20NIH%20Survey%20Summary%20021815.docx