MyIT Navigation The default home page of MyIT is broken into four sections: Navigation: here you can access your profile, search or see request activity (#1 below) Service Request Forms: these are the forms that are available through MyIT (#2 below) Quick links: These links will take you to valuable web resources (#3 below) View Existing Requests: will take you to your existing requests (#4 below) I. Navigation The Home link takes you to the default view of the MyIT service landing page The My Activity link provides you with insight into: All Activity: shows all requests and approvals Requests: shows the requests you have submitted, both through MyIT or by email Approvals: If your organization uses Change Management, approvals can be viewed here. My Activity -Requests: When you on Requests, you will be able to see all of the request for support that you have made, either by email or through MyIT. The request activity will show: The most recent activity (on top) When it was last updated Request status Any Comments that were added by either the user or by support staff
MyIT Navigation The default home page of MyIT is broken into four sections: Navigation: here you can access your profile, search or see request activity (#1 below) Service Request Forms: these are the forms that are available through MyIT (#2 below) Quick links: These links will take you to valuable web resources (#3 below) View Existing Requests: will take you to your existing requests (#4 below) I. Navigation The Home link takes you to the default view of the MyIT service landing page The My Activity link provides you with insight into: All Activity: shows all requests and approvals Requests: shows the requests you have submitted, both through MyIT or by email Approvals: If your organization uses Change Management, approvals can be viewed here. My Activity -Requests: When you on Requests, you will be able to see all of the request for support that you have made, either by email or through MyIT. The request activity will show: The most recent activity (on top) When it was last updated Request status Any Comments that were added by either the user or by support staff
MyIT-User-Guide.docx