Specific suggestions (accessible signal, bumps on ramps make it 4 hard for individuals who use wheelchairs, many stops are at intersections without traffic lights) 3 Accessibility near bus or rail line is good idea Repair to many sidewalks/crosswalks reduce overuse of METROLift service Total* 40 * Some participants offered multiple comments; general comments were listed for both statements Relative Rating by Area of Interest The numeric rating is based on a point score system to determine the level of importance the respondents rated the area of interest presented to them in the workbook. The respondents were asked important is each of the following “How topics that we have discussed in the workshop? Please circle a number from 1 to 10 for each Area of Interest where 1 is Important” and 10 is “Not “Very Important.” The highest possible point score is “10.” Table . Relative Rating by Area of Interest Statement Rating (1-10) How important do you think it is for METROLift to meet the 8.09 performance standard? How important do you think it is the METROLift provide 7.98 service when a customer requests? How important do you think is that METRO improves bus stop and 7.65 shelter accessibility? How important do you think it is that METRO provide METROLift 7.39 service beyond the ADA required service area? How important do you it is for METROLift to continue to permit same day changes (send-backs, hold trips, or address 6.93 changes)?
Specific suggestions (accessible signal, bumps on ramps make it hard for individuals who use wheelchairs, many stops are at intersections without traffic lights) 4 3 Accessibility near bus or rail line is good idea Repair to many sidewalks/crosswalks reduce overuse of METROLift service Total* 40 * Some participants offered multiple comments; general comments were listed for both statements Relative Rating by Area of Interest The numeric rating is based on a point score system to determine the level of importance the respondents rated the area of interest presented to them in the workbook. The respondents were asked “How important is each of the following topics that we have discussed in the workshop? Please circle a number from 1 to 10 for each Area of Interest where 1 is “Not Important” and 10 is “Very Important.” The highest possible point score is “10.” Table . Relative Rating by Area of Interest Statement Rating (1-10) How important do you think it is for METROLift to meet the performance standard? 8.09 How important do you think it is the METROLift provide service when a customer requests? 7.98 How important do you think is that METRO improves bus stop and shelter accessibility? 7.65 How important do you think it is that METRO provide METROLift service beyond the ADA required service area? 7.39 How important do you it is for METROLift to continue to permit same day changes (send-backs, hold trips, or address changes)? 6.93
ML-MF-Workshop-Community-Feedback-Outcomes-TTS.docx