and discussion for members geographically wide-spread number of participants, and stakeholders audience user feedback Participating in KnowHow groups, How to use KnowHow groups Staff can explore online Feedback online Linked In groups, and other online communities communities and connect communities Yammer, external to connect with others with other experts in their forums (particularly members), share field, build relationships with information and expertise, and members and meet new engage in meaningful contacts online. Staff can discussions demonstrate the impact this has had on their work Managing KnowHow groups How to create a KnowHow Staff can demonstrate Number of online online group to engage an existing, or effective community groups created, group communities new group of individuals with a management through engagement shared interest. How to facilitating discussion, develop and manage an active building relationships and online community trust, and encouraging collaboration Social media Twitter, LinkedIn, How to use standard social Staff can use social media Number of staff using NCVO blog media platforms to effectively and efficiently to social media, number of communicate NCVO’s work to help promote NCVO’s work online conversations an external audience, promote and spread key messages to a between NCVO and membership and to create a wider audience members professional profile to build
and discussion for members and stakeholders geographically wide-spread audience number of participants, user feedback Participating in online communities KnowHow groups, Linked In groups, Yammer, external forums How to use KnowHow groups and other online communities to connect with others (particularly members), share information and expertise, and engage in meaningful discussions Staff can explore online communities and connect with other experts in their field, build relationships with members and meet new contacts online. Staff can demonstrate the impact this has had on their work Feedback Managing online communities KnowHow groups How to create a KnowHow group to engage an existing, or new group of individuals with a shared interest. How to develop and manage an active online community Staff can demonstrate effective community management through facilitating discussion, building relationships and trust, and encouraging collaboration Number of online groups created, group engagement Social media Twitter, LinkedIn, NCVO blog How to use standard social media platforms to communicate NCVO’s work to an external audience, promote membership and to create a professional profile to build Staff can use social media effectively and efficiently to help promote NCVO’s work and spread key messages to a wider audience Number of staff using social media, number of online conversations between NCVO and members
ncvo_digital_skills_framework_example.docx