Guideline HR6: The state has a telecommunicator certification program. Guidance: This guideline is intended to recommend professional certification, carries more weight than just attending training and receiving a certificate. The certification program should define the minimum job skills required for acceptable performance. There should be a process for those who are not able to meet certification requirements. Varying levels of certification should be commensurate with experience. SR19 Guideline Cross-reference(s): Minimum Criteria Advanced Criteria Superior Criteria The has taken measurable The state has implemented a The certification program is steps towards a telecommunicator certification consistent with emerging telecommunicator certification program. national standards. The program. certification program is funded and enforced. Rationale: Certification helps to ensure professional job performance. Current Environment: Reference Material: Rating: At this time, [add name of state] [meets/does not meet] the [add specific level if meets] criteria. Assessor Recommendations: Assessor Notes/Comments:
Guideline HR6: The state has a telecommunicator certification program. Guidance: This guideline is intended to recommend professional certification, carries more weight than just attending training and receiving a certificate. The certification program should define the minimum job skills required for acceptable performance. There should be a process for those who are not able to meet certification requirements. Varying levels of certification should be commensurate with experience. Guideline Cross-reference(s): SR19 Minimum Criteria Advanced Criteria Superior Criteria The has taken measurable steps towards a telecommunicator certification program. The state has implemented a telecommunicator certification program. The certification program is consistent with emerging national standards. The certification program is funded and enforced. Rationale: Certification helps to ensure professional job performance. Current Environment: Reference Material: Rating: At this time, [add name of state] [meets/does not meet] the [add specific level if meets] criteria. Assessor Recommendations: Assessor Notes/Comments:
National-911-Program-State-Assessment-Report-Template-2017.docx