Minutes of Crewkerne Health Centre Patient Forum Meeting 13th September 2017 Present:- L.Walker, D.Hughes, J.Farris, K.Powers , A Seyfried Apologies:- Bob Meades, G. Strange, S. Allman, K. Sansum Minutes of last meeting Read and agreed as correct. Matters Arising None Symphony Project update Lisa Pyrke Symphony Communications and Engagement Manager gave a comprehensive – overview on the project and background. Detailing the funding model, and objectives. There are now 7 practices included, each which has a clinical lead, and explained how the model will achieve savings by utilising the resources at hand as a whole, and providing shared practices with personnel with specialist skills and expertise, in an aim to assist the GPs. There will also be the provision of assistance with national advertising when recruiting. Lisa requested feedback from the PF Team of any additional information that could be provided to our patients. DH Suggested details of numbers to call in emergency, when to see your pharmacy or call 111 etc. should be available in fridge magnet form similar to those produced by the PF some years ago. ACTION ALL Regarding the Friends and family questionnaire Lisa requested that this be expanded to – incorporate an want great care” survey, and has suggested a Q &A to be provided at the “I flu fun day ACTION Louise Surgery Power point - Suggestion Louise modify to abridge some of the slides Flu Fun day Hardington WI will provide Teas and cakes and are finalising pricing Plates, serviettes and wash up liquid to be provided by Louise Tea towels to be provided by Raffle tickets to be sold on day Rota distributed by David to all members, please complete and return ACTION ALL – Refreshment Profits will be split by WI/PForum/Children in need All raffle income to go to Children in Need Henhayes will support Sunday as with previous years
Minutes of Crewkerne Health Centre Patient Forum Meeting 13th September 2017 Present:- L.Walker, D.Hughes, J.Farris, K.Powers , A Seyfried Apologies:- Bob Meades, G. Strange, S. Allman, K. Sansum Minutes of last meeting Read and agreed as correct. Matters Arising None Symphony Project update Lisa Pyrke – Symphony Communications and Engagement Manager gave a comprehensive overview on the project and background. Detailing the funding model, and objectives. There are now 7 practices included, each which has a clinical lead, and explained how the model will achieve savings by utilising the resources at hand as a whole, and providing shared practices with personnel with specialist skills and expertise, in an aim to assist the GPs. There will also be the provision of assistance with national advertising when recruiting. Lisa requested feedback from the PF Team of any additional information that could be provided to our patients. DH Suggested details of numbers to call in emergency, when to see your pharmacy or call 111 etc. should be available in fridge magnet form similar to those produced by the PF some years ago. ACTION ALL Regarding the Friends and family questionnaire – Lisa requested that this be expanded to incorporate an “I want great care” survey, and has suggested a Q &A to be provided at the flu fun day ACTION Louise Surgery Power point - Suggestion Louise modify to abridge some of the slides Flu Fun day Hardington WI will provide Teas and cakes and are finalising pricing Plates, serviettes and wash up liquid to be provided by Louise Tea towels to be provided by Raffle tickets to be sold on day Rota – distributed by David to all members, please complete and return ACTION ALL Refreshment Profits will be split by WI/PForum/Children in need All raffle income to go to Children in Need Henhayes will support Sunday as with previous years
Minutes%2013th%20September%202017.docx