When an authoring tool provides templates, at least one template that supports the creation of content that conforms to the requirements of clauses 9 (Web content) or 10 (Documents) as applicable shall be available and identified as such. Section 12 Documentation and support services Supporting Remarks and Criteria Features Explanations 12.1.1 Accessibility and compatibility features Supported Product documentation provided with the ICT whether provided separately or integrated within the ICT shall list and explain how to use the accessibility and compatibility features of the ICT. 12.1.2 Accessible documentation Supported Product documentation provided with the ICT shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. 12.2.2 Information on accessibility and compatibility Supported features ICT support services shall provide information on the accessibility and compatibility features that are included in the product documentation. 12.2.3 Effective communication Supported ICT support services shall accommodate the communication needs of individuals with disabilities either directly or through a referral point. 12.2.4 Accessible documentation Supported Documentation provided by support services shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. Section 13 ICT providing or emergency service access This section does not apply to Microsoft Teams.
When an authoring tool provides templates, at least one template that supports the creation of content that conforms to the requirements of clauses 9 (Web content) or 10 (Documents) as applicable shall be available and identified as such. Section 12 Documentation and support services Criteria Supporting Features Remarks and Explanations 12.1.1 Accessibility and compatibility features Product documentation provided with the ICT whether provided separately or integrated within the ICT shall list and explain how to use the accessibility and compatibility features of the ICT. Supported 12.1.2 Accessible documentation Product documentation provided with the ICT shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. Supported 12.2.2 Information on accessibility and compatibility features ICT support services shall provide information on the accessibility and compatibility features that are included in the product documentation. Supported 12.2.3 Effective communication ICT support services shall accommodate the communication needs of individuals with disabilities either directly or through a referral point. Supported 12.2.4 Accessible documentation Documentation provided by support services shall be made available in at least one of the following electronic formats: a) a Web format that conforms to clause 9, or b) a non-web format that conforms to clause 10. Supported Section 13 ICT providing or emergency service access This section does not apply to Microsoft Teams.
Microsoft%20Teams.Win32.EN_080917.DOCX