Section 1194.41 Information, Documentation and Support Detail – Criteria Supporting Feature Remarks and Explanations (a) Product support documentation Microsoft can produce alternative provided to shall be made format of documentation for customer available in alternate formats upon upon request. request, at no additional charge (b) End-users shall have access to a Microsoft can produce alternative description of the accessibility and format of documentation for customer compatibility features of products in upon request. alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall The Microsoft Product Support accommodate the communication Services Help Desk is familiar with such needs of end-users with disabilities. features as keyboard access and other options important to people with disabilities. Microsoft offers a teletypewriter (TTY) service for customers who are deaf or hard of hearing. For assistance in the United States, contact Microsoft Technical Support on a TTY at This service is available Monday through Friday 6:00 A.M. to 6:00 P.M. PST. For information on additional support services, visit the Microsoft Accessibility Web site at http://www.microsoft.com/enable This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. ©2015 Microsoft Corporation. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Microsoft cannot guarantee the accuracy of any information presented after the date of publication. Revised: March 24, 2016 Microsoft regularly updates its websites and provides new information about the accessibility of products as that information becomes available.
Section 1194.41 Information, Documentation and Support – Detail Criteria Supporting Feature Remarks and Explanations (a) Product support documentation provided to shall be made available in alternate formats upon request, at no additional charge Microsoft can produce alternative format of documentation for customer upon request. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Microsoft can produce alternative format of documentation for customer upon request. (c) Support services for products shall accommodate the communication needs of end-users with disabilities. The Microsoft Product Support Services Help Desk is familiar with such features as keyboard access and other options important to people with disabilities. Microsoft offers a teletypewriter (TTY) service for customers who are deaf or hard of hearing. For assistance in the United States, contact Microsoft Technical Support on a TTY at This service is available Monday through Friday 6:00 A.M. to 6:00 P.M. PST. For information on additional support services, visit the Microsoft Accessibility Web site at http://www.microsoft.com/enable This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. ©2015 Microsoft Corporation. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Microsoft cannot guarantee the accuracy of any information presented after the date of publication. Revised: March 24, 2016 Microsoft regularly updates its websites and provides new information about the accessibility of products as that information becomes available.
Microsoft_Dynamics_CRM_2016_VPAT_040416.DOCX