Workshop 2: Measuring Performance Example Activity Resources timing 9.30- Introduction to the workshop, including any Slides 1-4 9.45am housekeeping information. PowerPoint presentation Emphasis on an interactive approach rather than and talk”, and an opportunity to reflect and plan “chalk individually as managers. 9.45- The bigger picture Slides 5-11 10.15am A brief reminder of the National Outcomes Framework Handout and National Performance Framework, and the purpose they both play. Short discussion in pairs looking at pre-workshop exercise to consider a national outcome and measures, and how they relate to manager’s areas of responsibility. 10.15- Moving from national to local Slide 12-14 10.35am A reminder about the relationship between individual and Flipchart and national outcomes, and local service or team objectives. pens Also a reminder that measures will look different depending on whether they relate to the individual or the more strategic. Exercise to develop a performance measurement approach starting from a national outcome. In small groups choose one of the three suggested outcomes and describe what it means in relation to your chosen service/team how does it relate to their work and why – is it important? Start in pairs (5 mins) and then share with others in the group (15 mins). 10.35- Effective goal setting Slide 15-16 10.55am Remind the group about SMART objectives and then get each group to develop them for their national outcome. 10.55- Measuring performance Slide 17-19 11.15am Briefly talk through the ideas about measuring performance, and then get the groups to consider performance measures for their objectives. 11.15- 11.30am 11.30- Designing a local response Slide 20 12.10pm Each group to briefly present to the whole group, with the whole group encouraged to comment and offer ideas or solutions (10 mins per group x 4).
Workshop 2: Measuring Performance Example timing Activity Resources 9.30- 9.45am Introduction to the workshop, including any housekeeping information. Emphasis on an interactive approach rather than “chalk and talk”, and an opportunity to reflect and plan individually as managers. Slides 1-4 PowerPoint presentation 9.45- 10.15am The bigger picture A brief reminder of the National Outcomes Framework and National Performance Framework, and the purpose they both play. Short discussion in pairs looking at pre-workshop exercise to consider a national outcome and measures, and how they relate to manager’s areas of responsibility. Slides 5-11 Handout 10.15- 10.35am Moving from national to local A reminder about the relationship between individual and national outcomes, and local service or team objectives. Also a reminder that measures will look different depending on whether they relate to the individual or the more strategic. Exercise to develop a performance measurement approach starting from a national outcome. In small groups choose one of the three suggested outcomes and describe what it means in relation to your chosen service/team – how does it relate to their work and why is it important? Start in pairs (5 mins) and then share with others in the group (15 mins). Slide 12-14 Flipchart and pens 10.35- 10.55am Effective goal setting Remind the group about SMART objectives and then get each group to develop them for their national outcome. Slide 15-16 10.55- 11.15am Measuring performance Briefly talk through the ideas about measuring performance, and then get the groups to consider performance measures for their objectives. Slide 17-19 11.15- 11.30am 11.30- 12.10pm Designing a local response Each group to briefly present to the whole group, with the whole group encouraged to comment and offer ideas or solutions (10 mins per group x 4). Slide 20
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