Should a replacement ticket not be authorised any remaining balance for the original ticket must be paid for in full. This can either be done by paying the remaining balance in a lump sum through salary deductions or by monthly deductions. What happens if your season ticket is stolen? Employees must notify the scheme administrator and they will be required to provide a crime reference number. The scheme administrator will request a replacement ticket from Northern Rail. If a replacement photocard is required a passport sized photograph will be required. Passport sized photographs can be originals or they can be scanned in and emailed with your request for a replacement ticket. Replacement tickets will be sent to the Council for collection by the employee from the scheme administrator. Payments not met Should an employee not meet monthly payments because of for example not having sufficient funds in their salary, the Council will invoice the employee for the payment(s) not made. Failure to pay this invoice may result in legal action being taken. If you are planning to go on maternity leave please contact your scheme administrator as soon as possible to discuss the options that are available. Where payments cannot be met through your salary for any reason these will be dealt with on a case by case basis to look at what arrangements can be put in place. Please contact your scheme administrator to discuss this further. Maximum loan amount The maximum amount of loan available to an employee is £2500. Any tickets purchased that exceed this amount must be agreed by the scheme administrator and Northern Rail. If the ticket is agreed the employee must pay the exceeding amount to the scheme administrator by cheque payable to Northern Rail before the application is processed. Switching from a MetroCard to Northern Rail It is possible to switch to a Northern Rail card, however, you may incur a surrender charge based on the outstanding amount due and Metro’s surrender calculations. For more details on this or to surrender the MetroCard please contact support-hrdirect@wakefield.gov.uk TERMS AND CONDITIONS All employees must agree to the Terms and Conditions for repaying their loan as detailed in this document. The care of the season ticket is the responsibility of the employee. The Council or Northern Rail cannot take any responsibility for any losses arising from loss or damage. Tickets can only be purchased by employees of Wakefield Council primarily to be used for home to work travel.
Should a replacement ticket not be authorised any remaining balance for the original ticket must be paid for in full. This can either be done by paying the remaining balance in a lump sum through salary deductions or by monthly deductions. What happens if your season ticket is stolen? Employees must notify the scheme administrator and they will be required to provide a crime reference number. The scheme administrator will request a replacement ticket from Northern Rail. If a replacement photocard is required a passport sized photograph will be required. Passport sized photographs can be originals or they can be scanned in and emailed with your request for a replacement ticket. Replacement tickets will be sent to the Council for collection by the employee from the scheme administrator. Payments not met Should an employee not meet monthly payments because of for example not having sufficient funds in their salary, the Council will invoice the employee for the payment(s) not made. Failure to pay this invoice may result in legal action being taken. If you are planning to go on maternity leave please contact your scheme administrator as soon as possible to discuss the options that are available. Where payments cannot be met through your salary for any reason these will be dealt with on a case by case basis to look at what arrangements can be put in place. Please contact your scheme administrator to discuss this further. Maximum loan amount The maximum amount of loan available to an employee is £2500. Any tickets purchased that exceed this amount must be agreed by the scheme administrator and Northern Rail. If the ticket is agreed the employee must pay the exceeding amount to the scheme administrator by cheque payable to Northern Rail before the application is processed. Switching from a MetroCard to Northern Rail It is possible to switch to a Northern Rail card, however, you may incur a surrender charge based on the outstanding amount due and Metro’s surrender calculations. For more details on this or to surrender the MetroCard please contact support-hrdirect@wakefield.gov.uk TERMS AND CONDITIONS All employees must agree to the Terms and Conditions for repaying their loan as detailed in this document. The care of the season ticket is the responsibility of the employee. The Council or Northern Rail cannot take any responsibility for any losses arising from loss or damage. Tickets can only be purchased by employees of Wakefield Council primarily to be used for home to work travel.
Northern%20Rail%20application%20form%202014.docx