of Preference Holders who meet eligibility for (Insert City department providing “Certificate LOSP funds) LOSP units will have priority status over other LOSP applicants. Certificate holders will be required to apply for the LOSP units by going through the (Insert DPH or HSA) designated Access Sites/Points for LOSP eligibility screening.” Basis of Denial for Lottery Winners: Please list the reasons for which a household could be denied. Please note that you must abide by the Article 49 of the San Francisco Police Code (Fair Chance Ordinance): . Please complete for each reason for denial. Be specific. Ability to pay rent standard – Credit Standard – Rental History Standard – Criminal History Standard – Maximum Household Size Standard – - Mitigating Circumstances Please describe your mitigating circumstances policy and procedures. Reasonable Accommodations Please include instructions on filing a Request for Reasonable Accommodation; guidelines for considering and evaluating a Request for Reasonable Accommodation, and the appeal process. Grievance Policy Your Grievance Policy must be available to all applicants. Please review the sample language and list your Grievance Policy below: SAMPLE GRIEVANCE POLICY: at any time during the application process, you feel that your rights, duties, welfare, or “If, status are or may have been adversely affected by (“Developer’s Name and/or Service Provider’s”) action or failure to act, you may submit your grievance for informal or formal review. You may call (insert phone #) and leave a voicemail if necessary, and your call will be returned as soon as possible, but no later than 3 business days after your call date. If your grievance is not resolved at that point, you may request an informal hearing, which is a meeting with the (“Developer’s Name and/or Service Provider”) Staff and Director. The goal of the informal hearing is to settle the problem without the need for a formal hearing. In the event the problem is not settled, you are entitled to request a formal hearing. A formal hearing is between you and (“Developer’s Name and/or Service Provider”), and a designated member of MOHCD. To request a formal hearing, you must already have attempted to resolve the issue with the
“Certificate of Preference Holders who meet eligibility for (Insert City department providing LOSP funds) LOSP units will have priority status over other LOSP applicants. Certificate holders will be required to apply for the LOSP units by going through the (Insert DPH or HSA) designated Access Sites/Points for LOSP eligibility screening.” Basis of Denial for Lottery Winners: Please list the reasons for which a household could be denied. Please note that you must abide by the Article 49 of the San Francisco Police Code (Fair Chance Ordinance): . Please complete for each reason for denial. Be specific. Ability to pay rent standard – Credit Standard – Rental History Standard – Criminal History Standard – Maximum Household Size Standard – - Mitigating Circumstances Please describe your mitigating circumstances policy and procedures. Reasonable Accommodations Please include instructions on filing a Request for Reasonable Accommodation; guidelines for considering and evaluating a Request for Reasonable Accommodation, and the appeal process. Grievance Policy Your Grievance Policy must be available to all applicants. Please review the sample language and list your Grievance Policy below: SAMPLE GRIEVANCE POLICY: “If, at any time during the application process, you feel that your rights, duties, welfare, or status are or may have been adversely affected by (“Developer’s Name and/or Service Provider’s”) action or failure to act, you may submit your grievance for informal or formal review. You may call (insert phone #) and leave a voicemail if necessary, and your call will be returned as soon as possible, but no later than 3 business days after your call date. If your grievance is not resolved at that point, you may request an informal hearing, which is a meeting with the (“Developer’s Name and/or Service Provider”) Staff and Director. The goal of the informal hearing is to settle the problem without the need for a formal hearing. In the event the problem is not settled, you are entitled to request a formal hearing. A formal hearing is between you and (“Developer’s Name and/or Service Provider”), and a designated member of MOHCD. To request a formal hearing, you must already have attempted to resolve the issue with the
MultiFamilyRentalMarketingPlanTemplate%20Existing%20Projects%208%2011%202016_0.docx