INDUSTRY/PROFESSIONAL COMPETENCIES/STUDENT PERFORMANCE MODULE A PRESENT AND FUTURE WORKPLACE – INDUSTRY/PROFESSIONAL STUDENT PERFORMANCE OBJECTIVES COMPETENCIES knowledge A1.0 This competency is measured cognitively. A1.1 of the present and future workplace. (B) KSA ENABLING OBJECTIVES/KEY INDICATORS Indicator A1.1.1 Identify forces that are changing the workplace environment. A A1.1.2 Identify workplace strategies for coping with change. B A1.1.3 Describe career opportunities available for the administrative B professional. A1.1.4 Determine the effects of stress in the workplace. B A1.1.5 Identify factors that contribute to workplace stress. A A1.1.6 Identify time wasters A A1.1.7 Describe the relationship among stress, anger, and time. B A1.1.8 Explain the importance of ethical behavior in the workplace. B A1.1.9 Determine how to achieve ethical change. B A1.1.10 Identify characteristics of an ethical employee. A A1.1.11 Develop an understanding of effective team behavior and B workplace team composition. A1.1.12 Demonstrate effectiveness in dealing with diverse environments. B A1.1.13 Describe the role of safety and health in the workplace. A MODULE B Effective communication – INDUSTRY/PROFESSIONAL STUDENT PERFORMANCE OBJECTIVES COMPETENCIES B1.0 Apply knowledge of B1.1 This competency is measured cognitively. effective communication. (B) KSA ENABLING OBJECTIVES/KEY INDICATORS Indicator
INDUSTRY/PROFESSIONAL COMPETENCIES/STUDENT PERFORMANCE MODULE A – PRESENT AND FUTURE WORKPLACE INDUSTRY/PROFESSIONAL COMPETENCIES STUDENT PERFORMANCE OBJECTIVES A1.0 knowledge of the present and future workplace. (B) A1.1 This competency is measured cognitively. ENABLING OBJECTIVES/KEY INDICATORS KSA Indicator A1.1.1 Identify forces that are changing the workplace environment. A1.1.2 Identify workplace strategies for coping with change. A1.1.3 Describe career opportunities available for the administrative professional. A1.1.4 Determine the effects of stress in the workplace. A1.1.5 Identify factors that contribute to workplace stress. A1.1.6 Identify time wasters A1.1.7 Describe the relationship among stress, anger, and time. A1.1.8 Explain the importance of ethical behavior in the workplace. A1.1.9 Determine how to achieve ethical change. A1.1.10 Identify characteristics of an ethical employee. A1.1.11 Develop an understanding of effective team behavior and workplace team composition. A1.1.12 Demonstrate effectiveness in dealing with diverse environments. A1.1.13 Describe the role of safety and health in the workplace. A B B B A A B B B A B B A MODULE B – Effective communication INDUSTRY/PROFESSIONAL COMPETENCIES STUDENT PERFORMANCE OBJECTIVES B1.0 Apply knowledge of effective communication. (B) B1.1 This competency is measured cognitively. ENABLING OBJECTIVES/KEY INDICATORS KSA Indicator
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