Technical Evaluation Criteria The Government will review the responses to this solicitation to ensure that offerors have addressed the requirements for Tasks 1-4 and are sufficient in detail and clarity to allow the Government to determine whether the proposed support services, equipment, and equipment services are acceptable, or if the Government desires to enable the Agency contracting officer to identify items for discussions. The Government will evaluate the [offerors] offeror’s proposal based upon the following four factors: technical approach, project management, proposed personnel, and past performance. Within these factors, the Government will evaluate the sub-factors identified below. To achieve an acceptable rating, the offeror’s Technical Proposal must achieve a pass rating on all The Agency is required to develop a source selection / technical evaluation plan to describe how each of these factors will be rated. Depending on the approach used, the Source Selection Plan/Technical Evaluation Plan (SSP/TEP) may select an adjectival rating system, a points system, or any other approved system. The Government will evaluate offerors Technical Proposals as described below: TECHNICAL EVALUATION CRITERIA Factor 1: Technical and Management Approach Sub-factor 1: Task 1 Program Management and General Requirements – Sub-factor 2: Task 2 Operations, Administration, and Management of Voice Network – Sub-factor 3: Task 3 Support services for Desk Phone Service – Sub-factor 4: Task 4 Support services for Local and Long Distance Services – Sub-factor 5: Task 5 Support services for Voice Messaging – Sub-factor 6: Task 6 Support services for Directory Services – Sub-factor 7: Task 7 Support services for Voice Conferencing – Sub-factor 8: Task 8 Support services for Video Conferencing – Sub-factor 9: Task 9 Support services for Contact Center Services – Factor 2: Proposed Personnel Qualifications/Certifications Sub-factor 10: Program/Project Manager Sub-factor 11: Key Technical Personnel Factor 3: Past Performance Sub-factor 12: Past Performance History/Track Record SUGGESTED EVALUATION LANGUAGE FOR TECHNICAL EVALUATION OF TECHNICAL CRITERIA PLEASE NOTE: The standard for evaluation is usually reserved for the SSP/TEP, however an agency may choose to disclose this information in the RFQ/RFP (Agency may remove or modify the narratives
Technical Evaluation Criteria The Government will review the responses to this solicitation to ensure that offerors have addressed the requirements for Tasks 1-4 and are sufficient in detail and clarity to allow the Government to determine whether the proposed support services, equipment, and equipment services are acceptable, or if the Government desires to enable the Agency contracting officer to identify items for discussions. The Government will evaluate the [offerors] offeror’s proposal based upon the following four factors: technical approach, project management, proposed personnel, and past performance. Within these factors, the Government will evaluate the sub-factors identified below. To achieve an acceptable rating, the offeror’s Technical Proposal must achieve a pass rating on all The Agency is required to develop a source selection / technical evaluation plan to describe how each of these factors will be rated. Depending on the approach used, the Source Selection Plan/Technical Evaluation Plan (SSP/TEP) may select an adjectival rating system, a points system, or any other approved system. The Government will evaluate offerors Technical Proposals as described below: TECHNICAL EVALUATION CRITERIA Factor 1: Technical and Management Approach Sub-factor 1: Task 1 – Program Management and General Requirements Sub-factor 2: Task 2 – Operations, Administration, and Management of Voice Network Sub-factor 3: Task 3 – Support services for Desk Phone Service Sub-factor 4: Task 4 – Support services for Local and Long Distance Services Sub-factor 5: Task 5 – Support services for Voice Messaging Sub-factor 6: Task 6 – Support services for Directory Services Sub-factor 7: Task 7 – Support services for Voice Conferencing Sub-factor 8: Task 8 – Support services for Video Conferencing Sub-factor 9: Task 9 – Support services for Contact Center Services Factor 2: Proposed Personnel Qualifications/Certifications Sub-factor 10: Program/Project Manager Sub-factor 11: Key Technical Personnel Factor 3: Past Performance Sub-factor 12: Past Performance History/Track Record SUGGESTED EVALUATION LANGUAGE FOR TECHNICAL EVALUATION OF TECHNICAL CRITERIA PLEASE NOTE: The standard for evaluation is usually reserved for the SSP/TEP, however an agency may choose to disclose this information in the RFQ/RFP (Agency may remove or modify the narratives
Network_OAM_for_Voice_SOW_Template.docx