29 June 2011 New T-Suite An additional T-Suite Part C (T-Suite): application: Microsoft application has been included. 32 Office Professional Plus This application delivers a new business application to the service range. 29 June 2011 New T-Suite An additional T-Suite Part C application: Microsoft application has been included. 33 Office Web Apps This application delivers a new business application to the service range. 29 June 2011 New T-Suite offers: Additional Microsoft Office 365 Part C Microsoft Office 365 Suites have been included. 34 Suites 29 June 2011 Microsoft Online New terms have been included Part C (T-Suite): Services Terms of Use which apply to the Microsoft 35 Online Services described in sections 27 to 34 of these Our Customer Terms. 29 June 2011 Service Levels for New service level provisions Part C (T-Suite): Microsoft Online have been included which apply 36 Services to the Microsoft Online Services described in sections 27, 28, 29, 31 and 33 of these T-Suite Our Customer Terms. 31 May 2012 Renaming Network References to Network Throughout Computing Services Computing Services have been Cloud Services changed to Services. section Adds, Moves and Introducing new ways to Part A (General): Changes request adds, moves and 2.9 changes Pricing Clarification of when billing for Part A (General): your service will commence 5.2 and 5.3 and based pricing. Incident Response Time Updating definition of Incident Part A (General): Response Time 3 Service Activation and Clarification of the definition of Part A (General): Service Modification minor, standard and major. 3 Service Availability Clarification of how Service Part A (General): Availability is calculated Table 3 Definitions Explanation of how units are Part A (General): defined 7.2 Utility Hosting Backup Updated service description Part E (IaaS): 4.16 to 4.24
29 June 2011 New T-Suite application: Microsoft Office Professional Plus An additional T-Suite application has been included. This application delivers a new business application to the service range. Part C (T-Suite): 32 29 June 2011 New T-Suite application: Microsoft Office Web Apps An additional T-Suite application has been included. This application delivers a new business application to the service range. Part C 33 29 June 2011 New T-Suite offers: Microsoft Office 365 Suites Additional Microsoft Office 365 Suites have been included. Part C 34 29 June 2011 Microsoft Online Services Terms of Use New terms have been included which apply to the Microsoft Online Services described in sections 27 to 34 of these Our Customer Terms. Part C (T-Suite): 35 29 June 2011 Service Levels for Microsoft Online Services New service level provisions have been included which apply to the Microsoft Online Services described in sections 27, 28, 29, 31 and 33 of these T-Suite Our Customer Terms. Part C (T-Suite): 36 31 May 2012 Renaming Network Computing Services References to Network Computing Services have been changed to Services. Throughout Cloud Services section Adds, Moves and Changes Introducing new ways to request adds, moves and changes Part A (General): 2.9 Pricing Clarification of when billing for your service will commence and based pricing. Part A (General): 5.2 and 5.3 Incident Response Time Updating definition of Incident Response Time Part A (General): 3 Service Activation and Service Modification Clarification of the definition of minor, standard and major. Part A (General): 3 Service Availability Clarification of how Service Availability is calculated Part A (General): Table 3 Definitions Explanation of how units are defined Part A (General): 7.2 Utility Hosting Backup Updated service description Part E (IaaS): 4.16 to 4.24
OCT-CS-RCI_1.docx