b. Deliverables The deliverables required to be submitted will be assessed against the specifications – for the deliverables detailed in the contract/task order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy. c. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer. 1.2 Surveillance Methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic inspection, and validated customer complaints. Performance Measurement: Performance will be measured in accordance with the following table: Performance Element Performance Surveillance Frequency Acceptable Quality Requirement Method Level Contractor Quality Activities, facilities, Inspection by the Upon >95% compliance deliveries as required TA completion of by the PWS activities; as required for corrective action Contractor Response Activities, facilities, Inspection by the As required for 100% compliance deliveries as required TA Corrective by the PWS Action Quality Control Satisfactory Course Inspection by the Upon event >95% of evaluations rate Evaluations TA completion course as “Satisfactory”. Invoicing Invoices per contract Review & Upon 100% accuracy procedures are timely acceptance of the completion of and accurate. invoice by the TA each event Contract Deliverables Contract deliverables Inspection by the 100% inspection >95% of deliverables furnished as prescribed TA of all contract performed/submitted in the PWS. deliverables. timely Overall Contract Overall contract Assessment by Annual All performance Performance performance of the TA elements sufficient quality to Satisfactory (or higher) earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance Regulatory Report labor hours TA observation, Annual 100% compliance Compliance pursuant to ECRMA; documented comply with FAR performance Clause 52.222-50 (human Trafficking)
b. Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/task order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy. c. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer. 1.2 Surveillance Methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic inspection, and validated customer complaints. Performance Measurement: Performance will be measured in accordance with the following table: Performance Element Performance Requirement Surveillance Method Frequency Acceptable Quality Level Contractor Quality Activities, facilities, deliveries as required by the PWS Inspection by the TA Upon completion of activities; as required for corrective action >95% compliance Contractor Response Activities, facilities, deliveries as required by the PWS Inspection by the TA As required for Corrective Action 100% compliance Quality Control Satisfactory Course Evaluations Inspection by the TA Upon event completion >95% of evaluations rate course as “Satisfactory”. Invoicing Invoices per contract procedures are timely and accurate. Review & acceptance of the invoice by the TA Upon completion of each event 100% accuracy Contract Deliverables Contract deliverables furnished as prescribed in the PWS. Inspection by the TA 100% inspection of all contract deliverables. >95% of deliverables performed/submitted timely Overall Contract Performance Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance Assessment by the TA Annual All performance elements Satisfactory (or higher) Regulatory Compliance Report labor hours pursuant to ECRMA; comply with FAR Clause 52.222-50 (human Trafficking) TA observation, documented performance Annual 100% compliance
N0018918Q0209_Solicitation_N0018918Q0209.docx