If you are unable to open .PDF files on the SDDC Public Website, please perform the following steps: In the upper right hand corner of your Internet Explorer, click on the round settings wheel. Click on add-ons” “manage Find the header called Systems, Incorporated” and then single click on Acrobat “Adobe “Adobe SharePoint Open Documents Component. If Systems, Incorporated” is not listed, click on loaded add-ons” and change the view “Adobe “currently to add-ons”. Adobe Systems, Incorporated should be visible now. “all Then click on and then in the lower right hand corner of that dialog screen “disable” “close” Refresh your Internet Explorer Try to open your .PDF file again. You should no longer be prompted to authenticate. If you are still having issues accessing files on the Public Web Site, please contact our help desk at
If you are unable to open .PDF files on the SDDC Public Website, please perform the following steps: In the upper right hand corner of your Internet Explorer, click on the round settings wheel. Click on “manage add-ons” Find the header called “Adobe Systems, Incorporated” and then single click on “Adobe Acrobat SharePoint Open Documents Component. If “Adobe Systems, Incorporated” is not listed, click on “currently loaded add-ons” and change the view to “all add-ons”. Adobe Systems, Incorporated should be visible now. Then click on “disable” and then “close” in the lower right hand corner of that dialog screen Refresh your Internet Explorer Try to open your .PDF file again. You should no longer be prompted to authenticate. If you are still having issues accessing files on the Public Web Site, please contact our help desk at
Opening%20PDF%20Files%20on%20Public%20Website.docx