National Standards for Disability Services Summary Table – The Rights principles overarch all the National Standards Table 1: Rights for people 1. Rights 2. Participation 3. Individual 4. Feedback and 5. Service 6. Service and Inclusion Outcomes Complaints Access Management I have the right to I have the right to I have the right to I have the right and I have the right to I have the to exercise control participate in my lead and direct freedom to give access services services and and choice when I chosen decisions about positive and based on fair and supports that are use services or community. I also my life and how negative feedback equal and effectively supports. I also have the right to the services I use about all aspects of transparent managed, have the right to decide how I have support me. my supports and criteria, and regularly dignity of risk and contact with family, services. I also have support for reviewed, to be free from friends and the right to referral when a accountable and discrimination or community. independent advice service is not contemporary. harm. and support to available. provide feedback or make a complaint when I need it.
National Standards for Disability Services – Summary Table The Rights principles overarch all the National Standards Table 1: Rights for people 1. Rights 2. Participation and Inclusion 3. Individual Outcomes 4. Feedback and Complaints 5. Service Access 6. Service Management I have the right to exercise control and choice when I use services or supports. I also have the right to dignity of risk and to be free from discrimination or harm. I have the right to participate in my chosen community. I also have the right to decide how I have contact with family, friends and community. I have the right to lead and direct decisions about my life and how the services I use support me. I have the right and freedom to give positive and negative feedback about all aspects of my supports and services. I also have the right to independent advice and support to provide feedback or make a complaint when I need it. I have the right to access services based on fair and equal and transparent criteria, and support for referral when a service is not available. I have the to services and supports that are effectively managed, regularly reviewed, accountable and contemporary.
National-Standards-for-Disability-Services.docx