Total income 201.9 198.0 Expenses Pay costs 108.9 107.2 Non-pay costs 80.3 76.9 Depreciation and 8.5 7.5 amortisation Total operating expenses 197.7 191.6 Operating surplus 4.2 6.4 excluding impairments Interest and dividends 2.2 2.0 Underlying surplus for the 2.0 4.4 year Our strategy Our mission is
Total income 201.9 198.0 Expenses Pay costs 108.9 107.2 Non-pay costs 80.3 76.9 Depreciation and amortisation 8.5 7.5 Total operating expenses 197.7 191.6 Operating surplus excluding impairments 4.2 6.4 Interest and dividends 2.2 2.0 Underlying surplus for the year 2.0 4.4 Our strategy Our mission is
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