COMPASSION Review the recruitment process in the Trust to ensure we recruit staff September At the end of June 2014 the 6 with the right ethos and attitudes position is as follows: This is why we joined our 2014 profession to help make a Work with our local Universities to ensure we recruit the right students Review of the recruitment – difference to those who need for the nursing and midwifery profession process - complete University links us most, often at their most Continuously review and feedback to our Universities when student strengthened vulnerable time. nurses and midwives are not up to our standards New Band 5 Competency Support and mentor our new nurses and midwives workbook agreed Induction reviewed Set out clear expectations to all our new nurses and midwives Director of Nursing input Use our performance dashboard to report and drive improvements in achieved the care we deliver Performance dashboard in pilot format Simply not tolerate care that is not delivered in a compassionate way. COMMITMENT Be committed to our patients and always take the opportunity to Completed to At the end of June 2014 the 6 improve the experience they have roll out month position is as follows The nursing and midwifery September team is committed to Work with other disciplines and the public to drive up standards of care Ward Manger KPIs agreed 2014 really deliver the challenges by being involved in service developments as part of F&FT Quarterly Patient ahead to ensure we give great Use all feedback obtained from our patients and clients to inform Experience reports care to patients. improvements in care Continual Behaviours reinforced at reinforcement Always take action when we observe behaviours or practices that we Induction believe are unacceptable and detrimental to the well-being of our Process for raising patients and carers concerns agreed and in place Support this strategy, making it real for all and therefore enabling us to meet the health, care and support challenges ahead.
COMPASSION This is why we joined our profession – to help make a difference to those who need us most, often at their most vulnerable time. Review the recruitment process in the Trust to ensure we recruit staff with the right ethos and attitudes Work with our local Universities to ensure we recruit the right students for the nursing and midwifery profession Continuously review and feedback to our Universities when student nurses and midwives are not up to our standards Support and mentor our new nurses and midwives Set out clear expectations to all our new nurses and midwives Use our performance dashboard to report and drive improvements in the care we deliver Simply not tolerate care that is not delivered in a compassionate way. September 2014 At the end of June 2014 the 6 position is as follows: Review of the recruitment process - complete University links strengthened New Band 5 Competency workbook agreed Induction reviewed Director of Nursing input achieved Performance dashboard in pilot format COMMITMENT The nursing and midwifery team is committed to really deliver the challenges ahead to ensure we give great care to patients. Be committed to our patients and always take the opportunity to improve the experience they have Work with other disciplines and the public to drive up standards of care by being involved in service developments Use all feedback obtained from our patients and clients to inform improvements in care Always take action when we observe behaviours or practices that we believe are unacceptable and detrimental to the well-being of our patients and carers Support this strategy, making it real for all and therefore enabling us to meet the health, care and support challenges ahead. Completed to roll out September 2014 Continual reinforcement At the end of June 2014 the 6 month position is as follows Ward Manger KPIs agreed as part of F&FT Quarterly Patient Experience reports Behaviours reinforced at Induction Process for raising concerns agreed and in place
nursing_and_midwifery_strategy_update_aug_14.docx