Voice of the child Intervention training on the use of There is evidence that was no evidence of a the tool. practitioners have plan recorded in case Offer joint training considered what life is notes. events, such as like for the child. This Case show that there alcohol and drug includes documentation was deterioration and awareness to in clinical notes of present in professionals in homes visits, and cases but it was not Solihull. discussed with Mum detailed whether any action Increase frequency of regarding the impact of had been taken to address joint home visits with witnesses DV on the this. social work teams. child. Invite other Voice of the child Supervision S11 in one case a home professional including – All employees have visit should have been social care to SIAS monthly conducted to observe the team meetings to supervision/ALS. This child’s environment. improve understanding enables to receive S12 - No evidence to and form stronger peer and manager suggest the practitioner relationships. support on cases. had gathered the child’s wishes and feelings although it is noted by the auditor that SIAS is an adult service. Supervision There was no evidence that the cases audited were bought to ALS for supervision. Voluntary Quality of information sharing Supervision Cases are complex for Understanding and defining Sector There was evidence of Some practitioners felt that voluntary the roles and responsibilities of attendance and supervision was not organisations due to different agencies to avoiding contribution to challenging enough, had high thresholds; duplication. meetings. The little reflective practice, therefore managers More communication with relevant partners were were not frequent enough need to support their agency managers e.g. when judged to be involved. and in some not taking practitioners the LSCB change its policies Thresholds and referrals place at all. Ensure that managers and procedures. Practitioners were Dispute resolution procedure are available and Agencies allowing practitioners aware of thresholds Practitioners were unaware skilled enough to carry to think and act outside of their guidance, how to make of the dispute resolution work with individuals.
Voice of the child There is evidence that practitioners have considered what life is like for the child. This includes documentation in clinical notes of homes visits, and discussed with Mum regarding the impact of witnesses DV on the child. Supervision All employees have monthly supervision/ALS. This enables to receive peer and manager support on cases. Intervention was no evidence of a plan recorded in case notes. Case show that there was deterioration and present in cases but it was not detailed whether any action had been taken to address this. Voice of the child S11 – in one case a home visit should have been conducted to observe the child’s environment. S12 - No evidence to suggest the practitioner had gathered the child’s wishes and feelings although it is noted by the auditor that SIAS is an adult service. Supervision There was no evidence that the cases audited were bought to ALS for supervision. training on the use of the tool. Offer joint training events, such as alcohol and drug awareness to professionals in Solihull. Increase frequency of joint home visits with social work teams. Invite other professional including social care to SIAS team meetings to improve understanding and form stronger relationships. Voluntary Sector Quality of information sharing There was evidence of attendance and contribution to meetings. The relevant partners were judged to be involved. Thresholds and referrals Practitioners were aware of thresholds guidance, how to make Supervision Some practitioners felt that supervision was not challenging enough, had little reflective practice, were not frequent enough and in some not taking place at all. Dispute resolution procedure Practitioners were unaware of the dispute resolution Cases are complex for voluntary organisations due to high thresholds; therefore managers need to support their practitioners Ensure that managers are available and skilled enough to carry Understanding and defining the roles and responsibilities of different agencies to avoiding duplication. More communication with agency managers e.g. when the LSCB change its policies and procedures. Agencies allowing practitioners to think and act outside of their work with individuals.
Multi-agency%20case%20audit%20report%202016-2017.docx