Appendix B (Interviews) Questions Interviewee # 3 Interviewee # 9 Interviewee # 4 (Purchasing) (Purchasing) Data Entry Operator(Purchasing) 1 How much changes Purchasing process is The organization it Purchasing process is are there in your work changes a lot, procure become more changed, procure to task s after ERP to pay is the business streamline in my pay is process in which implementation? process adopted by the opinion. In my work I am working. The organization. The task are increased and changes make my work changes make our more responsibilities increased and more work simple but we are there with decision responsible in data have more making power. entry. responsibility in data entry. I think the organization Yes I think after ERP In purchasing I think it 2 Does changes after is getting more benefits implementation the is good that the system ERP implementation now with ERP organization have is implemented. have improved implementations; the tighter controls on the organizational overall purchasing department purchasing process is backbone in our and management have business organization. Tighter better controls functionality? Your control in payments opinion? from where organization could benefits. 3 What are specific I think the most unlike I don’t with the I the most unlike changes you don’t thing by me is the date of the system thing by me is the satisfy with after ERP reporting of the ERP as there should be difficulty in data entry. implementation? system, in legacy more training provided system we had very to users. good reports. Now in ERP system the reports are not so good. 4 What difficulties you When we make a I am having difficulty When we make a are having with ERP wrong entry in their with other workers in wrong entry in there system system it is very difficult my department the are system it is very difficult implementation? to adjust any entry in very slow at work after to adjust any entry in the system. ERP implementation. the system. 5 How you see changes I am satisfied with the The changes are good I am happy with the after ERP change after ERP after ERP changes after ERP implementation? implementation. implementation implementation. however the users are not accepting them. 6 How much ERP The do to day activities I have to work more The day to day activity system changed your are changed with lot of with more are changed with lot of daily work? data entry then responsibilities and lot data entry then previous system, we of baking from my previous system, we manager.
Appendix B (Interviews) Questions Interviewee # 3 (Purchasing) Interviewee # 9 (Purchasing) Interviewee # 4 Data Entry Operator(Purchasing) 1 How much changes are there in your work task s after ERP implementation? Purchasing process is changes a lot, procure to pay is the business process adopted by the organization. The changes make our work simple but we have more responsibility in data entry. The organization it become more streamline in my opinion. In my work task are increased and more responsibilities are there with decision making power. Purchasing process is changed, procure to pay is process in which I am working. The changes make my work increased and more responsible in data entry. 2 Does changes after ERP implementation have improved organizational overall business functionality? Your opinion? I think the organization is getting more benefits now with ERP implementations; the purchasing department is backbone in our organization. Tighter control in payments from where organization could benefits. Yes I think after ERP implementation the organization have tighter controls on the purchasing process and management have better controls In purchasing I think it is good that the system is implemented. 3 What are specific changes you don’t satisfy with after ERP implementation? I think the most unlike thing by me is the reporting of the ERP system, in legacy system we had very good reports. Now in ERP system the reports are not so good. I don’t with the date of the system as there should be more training provided to users. I the most unlike thing by me is the difficulty in data entry. 4 What difficulties you are having with ERP system implementation? When we make a wrong entry in their system it is very difficult to adjust any entry in the system. I am having difficulty with other workers in my department the are very slow at work after ERP implementation. When we make a wrong entry in there system it is very difficult to adjust any entry in the system. 5 How you see changes after ERP implementation? I am satisfied with the change after ERP implementation. The changes are good after ERP implementation however the users are not accepting them. I am happy with the changes after ERP implementation. 6 How much ERP system changed your daily work? The do to day activities are changed with lot of data entry then previous system, we I have to work more with more responsibilities and lot of baking from my manager. The day to day activity are changed with lot of data entry then previous system, we
1627962.docx