provider agrees that it is likely to lead to an early What if I am unable to meet my employment outcome; or you have been unable requirements? to get a job and have six months or less If you can’t make an appointment or one of your remaining to complete your course that would activities, you must let your provider know greatly improve your job prospects. beforehand or you might lose some of your Newstart Allowance and Youth Allowance payment or your payment might be stopped. If (other) Principal Carer Parents receiving the you are unable to tell them beforehand, you Pensioner Education Supplement (PES) for their must contact your provider as soon as possible course are able to study full-time in courses that so they can decide if you had a good reason for are 12 months or longer. not telling them beforehand. Do I still need to look for work while Want more information? studying? If you have any concerns with your provider you Yes, most job seekers need to do up to 20 job can telephone the Department of Employment searches a month as well as their other National Customer Service Line 1800 805 260 activities. Your provider will set the number of (free call from landlines). job searches you need to do, taking all of your circumstances into account, including your If you need an interpreter, please call the English language skills. You must report your Translating and Interpreting Service (TIS) job searches to your provider each month. on 131 450*and ask them to assist you with a call to the Department of Employment’s Must I accept paid work in an approved National Customer Service Line course? If you are deaf, or have a hearing or speech Yes, you must accept any suitable work that is impairment you can use the National Relay not at the same time as any approved course in Service. For more information, visit . your Job Plan.
provider agrees that it is likely to lead to an early employment outcome; or you have been unable to get a job and have six months or less remaining to complete your course that would greatly improve your job prospects. Newstart Allowance and Youth Allowance (other) Principal Carer Parents receiving the Pensioner Education Supplement (PES) for their course are able to study full-time in courses that are 12 months or longer. Do I still need to look for work while studying? Yes, most job seekers need to do up to 20 job searches a month as well as their other activities. Your provider will set the number of job searches you need to do, taking all of your circumstances into account, including your English language skills. You must report your job searches to your provider each month. Must I accept paid work in an approved course? Yes, you must accept any suitable work that is not at the same time as any approved course in your Job Plan. What if I am unable to meet my requirements? If you can’t make an appointment or one of your activities, you must let your provider know beforehand or you might lose some of your payment or your payment might be stopped. If you are unable to tell them beforehand, you must contact your provider as soon as possible so they can decide if you had a good reason for not telling them beforehand. Want more information? If you have any concerns with your provider you can telephone the Department of Employment National Customer Service Line 1800 805 260 (free call from landlines). If you need an interpreter, please call the Translating and Interpreting Service (TIS) on 131 450*and ask them to assist you with a call to the Department of Employment’s National Customer Service Line If you are deaf, or have a hearing or speech impairment you can use the National Relay Service. For more information, visit .
mutual_obligation_jobactive_factsheet_final_cleared_v2.docx