Increased adoption QuantitativeOffice 365 Mailbox usage Comparison of pre- Increased usage reports SharePoint usage Lync and post-rollout usage correlates to user IMs and conferences reports will show adoption of the Minutes of Lync audio increasing adoption of technology. used 10% per month. Increased QualitativeEnd user Time required to Comparison of pre- productivityIncreased surveysYammer groups complete projects and post- Office 365 adoption correlates to &amp; feedback reports will show cost savings. Post-rollout faster communication and decision making, usage of third party shorter time to complete phone conferencing tasks. should show decreasing usage of 10% per month. Reduced operating QuantitativeOffice 365 Mailbox usage Comparison of pre- costsIncreased adoption reportingFinance/accounting SharePoint usage and post- Office 365 correlates to reduced reportsHelp desk Audio conferencing reports will show cost third-party conferencing reportsTravel and phone billing and usage savings. Post-rollout usage, travel time, and expense reportsOutput Travel and phone usage of third party measures expenses Help desk phone conferencing resource allocation. calls should show decreasing usage of 10% per month. Training QuantitativeOffice 365 Mailbox usage Comparison of pre- effectivenessIncreased reportsQualitativeEnd-user SharePoint usage Lync and post-training usage correlates to surveysYammer groups IMs and conferences usage reports will training effectiveness. &amp; feedback Minutes of Lync audio show increasing used Employee adoption per month. satisfaction Employee net user
Increased adoption Increased usage correlates to user adoption of the technology. QuantitativeOffice 365 reports Mailbox usage SharePoint usage Lync IMs and conferences Minutes of Lync audio used Comparison of pre- and post-rollout usage reports will show increasing adoption of 10% per month. Increased productivityIncreased adoption correlates to faster communication and decision making, shorter time to complete tasks. QualitativeEnd user surveysYammer groups &amp; feedback Time required to complete projects Comparison of pre- and post- Office 365 reports will show cost savings. Post-rollout usage of third party phone conferencing should show decreasing usage of 10% per month. Reduced operating costsIncreased adoption correlates to reduced third-party conferencing usage, travel time, and resource allocation. QuantitativeOffice 365 reportingFinance/accounting reportsHelp desk reportsTravel and phone expense reportsOutput measures Mailbox usage SharePoint usage Audio conferencing billing and usage Travel and phone expenses Help desk calls Comparison of pre- and post- Office 365 reports will show cost savings. Post-rollout usage of third party phone conferencing should show decreasing usage of 10% per month. Training effectivenessIncreased usage correlates to training effectiveness. QuantitativeOffice 365 reportsQualitativeEnd-user surveysYammer groups &amp; feedback Mailbox usage SharePoint usage Lync IMs and conferences Minutes of Lync audio used Employee satisfaction Comparison of pre- and post-training usage reports will show increasing adoption per month. Employee net user
office365_adoption_plan_contoso.docx