At North Kensington Medical Conduct patient surveys Research lead for our Centre we have a Patient or collect feedback in the Federation. Participation Group (PPG for less waiting room of a mouthful) Run courses or talks MY CARE MY WAY Most practices have a PPG. At within the surgery on Blessing and Stephen ours we try to help the practice health topics have now left our in order to help patients more. Raise awareness of key practice. Mich has We provide the patient public health and self replaced Blessing as our perspective by : help messages Case Manager. Bernice has replaced Stephen as Providing a forum for the Distribute newsletters discussion of patient our Health and Social Care Promote awareness of views Assistant. and access to other local Lobbying to improve the health services range of health services, Carers Represent patient views for example by Please let us know if more effectively by supporting the practice having a wider more you care for a loved to extend the use of our diverse membership, one there are many building – especially of younger support services We improve communications people. available to you. with patients by : Please join us, pick up a form at Ensuring that patients Reception or contact Shona, the are aware of all services senior admin officer at the offered and how to practice access them West London GP Helping write the Federation practice newsletter Making the website more Dr Rachel Charge is user friendly now a board member We help to influence the for West London GP development of services by : Federation. The Learning what the Federation operates practice hopes for and contracts for the networking with other management and PPGs and the local NHS provision of Out of to achieve these aims Hospital and Extended We need more patients who are hours’ service. Dr members of the practice to join Charge has also and play an active part so that in the future we can : recently been appointed
At North Kensington Medical Centre we have a Patient Participation Group (PPG for less of a mouthful) Most practices have a PPG. At ours we try to help the practice in order to help patients more. We provide the patient perspective by : Providing a forum for the discussion of patient views Lobbying to improve the range of health services, for example by supporting the practice to extend the use of our building We improve communications with patients by : Ensuring that patients are aware of all services offered and how to access them Helping write the practice newsletter Making the website more user friendly We help to influence the development of services by : Learning what the practice hopes for and networking with other PPGs and the local NHS to achieve these aims We need more patients who are members of the practice to join and play an active part so that in the future we can : Conduct patient surveys or collect feedback in the waiting room Run courses or talks within the surgery on health topics Raise awareness of key public health and self help messages Distribute newsletters Promote awareness of and access to other local health services Represent patient views more effectively by having a wider more diverse membership, especially of younger people. Please join us, pick up a form at Reception or contact Shona, the senior admin officer at the practice West London GP Federation Dr Rachel Charge is now a board member for West London GP Federation. The Federation operates contracts for the management and provision of Out of Hospital and Extended hours’ service. Dr Charge has also recently been appointed Research lead for our Federation. MY CARE MY WAY Blessing and Stephen have now left our practice. Mich has replaced Blessing as our Case Manager. Bernice has replaced Stephen as our Health and Social Care Assistant. Carers Please let us know if you care for a loved one – there are many support services available to you.
NKMC_newsletter_Dec_2018.docx