parent, there should always be two members of staff one of whom is our manager and the other should be our Director/Deputy Manager. If this is not possible, then a reliable member of the staff team. No matter how understandable the parent’s anger may be, aggression or threats against our staff are not tolerated, and the police should be called. The other children are also sensitive to what is going on around them. They too may be worried. Our remaining staff caring for them need to be focused on their needs and must not discuss the incident in front of them. They should answer children’s questions honestly, but also reassure them. In accordance with the severity of the outcome, our staff may need counselling and support. If a child is not found, or is injured, or worse, this will be a very difficult time. The director will use their discretion to decide what action to take. Our staff must not discuss any missing child incident with the press without taking advice. This policy was reviewed on 26th September 2018 Signed on behalf of the provider Name of signatory Role of signatory (e.g. chair, director or owner)
parent, there should always be two members of staff one of whom is our manager and the other should be our Director/Deputy Manager. If this is not possible, then a reliable member of the staff team. No matter how understandable the parent’s anger may be, aggression or threats against our staff are not tolerated, and the police should be called. The other children are also sensitive to what is going on around them. They too may be worried. Our remaining staff caring for them need to be focused on their needs and must not discuss the incident in front of them. They should answer children’s questions honestly, but also reassure them. In accordance with the severity of the outcome, our staff may need counselling and support. If a child is not found, or is injured, or worse, this will be a very difficult time. The director will use their discretion to decide what action to take. Our staff must not discuss any missing child incident with the press without taking advice. This policy was reviewed on 26th September 2018 Signed on behalf of the provider Name of signatory Role of signatory (e.g. chair, director or owner)
Missing+child.docx