Week11 Application Open System CISA Review Manual (4/9) Control Interconnection (OSI) 2012:4.5.5; 4.5.6 Model OSI Model Application IT Auditing: System Interface Control Chapter 8: Auditing Web Application Audit Overview Servers and Web Applications Flow Narrative Chapter 13Auditing Case Presentation Applications CISA Quiz #5 Week Change Quiz #5 Review CISA Review Manual 2013: 12 Management and Change Management 4.2.6; 4.2.7 (4/16) Release Policies and Procedures Management Risks Associated with Effective IT Service Change Management Management Chapter 18 – (Case Study Controls to Detect or to Change Management & Chapter #three) Prevent Unauthorized 22 Release Management Changes Separate Production from Additional Reading: Development and Testing Segregation of Duty Case Study: Care Group Approval Procedure Release Management Assignment # Six – Notification, Testing and Roll-Out Strategy Case Study (HBP) Change Management Audit Care Group Analysis Overview Group Presentation Date: 4/23 Week Availability, Capacity Management Effective IT Service 13 Capacity and KPI and Measurement Chapter 23 Management - (4/23) Incident Performance Monitoring Availability and Capacity Management Processes and Tools Problem Recording, Tracking, Escalation and Resolving Incident Team and Response Procedures CISA Quiz #6 Week End User Quiz #6 Review CISA Review Manual 2013: 14 Computing and Help Desk Request 4.2.5; 4.4.7; 4.6.6; (4/30) Performance Handling 4.2.4; 4.3.2; 4.3.3; 4.3.4; 4.6.7 Monitoring Processing
Week11 (4/9) Application Control Open System Interconnection (OSI) Model OSI Model Application System Interface Control Application Audit Overview Flow Narrative Case Presentation CISA Quiz #5 CISA Review Manual 2012:4.5.5; 4.5.6 IT Auditing: Chapter 8: Auditing Web Servers and Web Applications Chapter 13Auditing Applications Week 12 (4/16) Change Management and Release Management (Case Study #three) Quiz #5 Review Change Management Policies and Procedures Risks Associated with Change Management Controls to Detect or to Prevent Unauthorized Changes Separate Production from Development and Testing Segregation of Duty Approval Procedure Release Management – Notification, Testing and Roll-Out Strategy Change Management Audit Overview CISA Review Manual 2013: 4.2.6; 4.2.7 Effective IT Service Management – Chapter 18 Change Management & Chapter 22 Release Management Additional Reading: Case Study: Care Group Assignment # Six Case Study (HBP) Care Group Analysis Group Presentation Date: 4/23 Week 13 (4/23) Availability, Capacity and Incident Management Capacity Management KPI and Measurement Performance Monitoring Processes and Tools Problem Recording, Tracking, Escalation and Resolving Incident Team and Response Procedures CISA Quiz #6 Effective IT Service Management - Chapter 23 Availability and Capacity Week 14 (4/30) End User Computing and Performance Monitoring Quiz #6 Review Help Desk Request Handling Processing CISA Review Manual 2013: 4.2.5; 4.4.7; 4.6.6; 4.2.4; 4.3.2; 4.3.3; 4.3.4; 4.6.7
MIS5205_SyllabusSpring2014_updated.docx