Style Use Con’s Pro’s TELL Dismissal Reactions Useful when only one Policy briefing Stifle creativity way to do job SELL Choice of methodology Lack of commitment Useful if no experience or When fait accompli needs buy Ignores potential expertise expertise in CONSULT To seek views/info Sometimes seen as lip service willingness to listen To choose between options Lots of ideas not taken up and open to views being heard SHARE To maximise on resource Time consuming Builds trust To grow or develop staff Needs mutual trust in team Can influence creativity When no one already knows Develops staff Seen as a cop out Stretches and motivates E Best use of time/resource Open to error Helps managers time mgt Staff may lack confidence
Style Use Con’s Pro’s TELL Dismissal Policy briefing Reactions Stifle creativity Useful when only one way to do job SELL Choice of methodology When fait accompli needs buy in Lack of commitment Ignores potential expertise Useful if no experience or expertise CONSULT To seek views/info To choose between options Sometimes seen as lip service Lots of ideas not taken up willingness to listen and open to views being heard SHARE To maximise on resource To grow or develop staff When no one already knows Time consuming Needs mutual trust in team Builds trust Can influence creativity Develops staff Best use of time/resource Seen as a cop out Open to error Staff may lack confidence Stretches and motivates Helps managers time mgt E
MIM-E-Handouts-Sept-2016-CATHY.docx