business-critical initiative. It shows that Tunesi says: “By working closely with our Microsoft technology is capable of Microsoft Services Premier Support meeting core banking requirements, and Technical Account Manager within the solution also integrates easily with Nationwide, we were able to build the the Nationwide SAP core banking operational requirements into the technology. solution effectively. We could also call on other areas of the Microsoft product As a result of the joint project, support groups at the head office in Nationwide is now processing around Redmond to ensure we had a clear 600,000 payments every day. channel of expertise into the Nationwide Wood says: “The Faster Payments Service Live Operations Group.” offers customers a new way of can transfer money almost Stafford adds: “The Nationwide Faster immediately. The customer experience Payments Service is an excellent example has been enhanced by the solution and of the One Microsoft approach, where feedback has been highly different components of Microsoft work complimentary, with demand likely to together on solving a particular grow over time. In the future, we’re challenge.” going to see the Faster Payments Service become much more of a feature of the Microsoft Expertise Simplifies Solution banking arrangements customers make.” with 800,000 Fewer Lines of Code The focus Microsoft Services brought to Microsoft Services Mitigates Risk with the delivery of the solution simplified the Rapid Delivery Schedule design and created a more robust Using an agile delivery approach, infrastructure, which, in turn, has Microsoft Services completed the improved maintenance and operational analysis, design, development, and controls. Stafford says: “With Microsoft stabilisation in just 14 weeks. Microsoft Services taking over responsibility for the Services focused on early time to value architecture, the amount of code was to get the solution implemented as soon reduced from 1.5 million lines to around as possible to the right quality. Stafford 700,000. Performance targets were also says: “Microsoft Services had a good exceeded, with Microsoft processing understanding of our underlying transactions in less than a second instead technologies and that helped in finding a of the three seconds initially required by solution to fit into a complex IT Nationwide.” infrastructure.” Knowledge Transfer Helps Improve IT One Microsoft Approach Offers Maturity for Customer Comprehensive Support to Nationwide values Microsoft Services for Nationwide the added value, breadth of specialism, Microsoft Services brings to any delivery and knowledge its engineers and its unique development capacity, but consultants have brought to the building also draws on much wider technical society. Microsoft is committed to a support using a One Microsoft approach. long-term relationship with Nationwide
business-critical initiative. It shows that Microsoft technology is capable of meeting core banking requirements, and the solution also integrates easily with the Nationwide SAP core banking technology. As a result of the joint project, Nationwide is now processing around 600,000 payments every day. Wood says: “The Faster Payments Service offers customers a new way of can transfer money almost immediately. The customer experience has been enhanced by the solution and feedback has been highly complimentary, with demand likely to grow over time. In the future, we’re going to see the Faster Payments Service become much more of a feature of the banking arrangements customers make.” Microsoft Services Mitigates Risk with Rapid Delivery Schedule Using an agile delivery approach, Microsoft Services completed the analysis, design, development, and stabilisation in just 14 weeks. Microsoft Services focused on early time to value to get the solution implemented as soon as possible to the right quality. Stafford says: “Microsoft Services had a good understanding of our underlying technologies and that helped in finding a solution to fit into a complex IT infrastructure.” One Microsoft Approach Offers Comprehensive Support to Nationwide Microsoft Services brings to any delivery its unique development capacity, but also draws on much wider technical support using a One Microsoft approach. Tunesi says: “By working closely with our Microsoft Services Premier Support Technical Account Manager within Nationwide, we were able to build the operational requirements into the solution effectively. We could also call on other areas of the Microsoft product support groups at the head office in Redmond to ensure we had a clear channel of expertise into the Nationwide Live Operations Group.” Stafford adds: “The Nationwide Faster Payments Service is an excellent example of the One Microsoft approach, where different components of Microsoft work together on solving a particular challenge.” Microsoft Expertise Simplifies Solution with 800,000 Fewer Lines of Code The focus Microsoft Services brought to the delivery of the solution simplified the design and created a more robust infrastructure, which, in turn, has improved maintenance and operational controls. Stafford says: “With Microsoft Services taking over responsibility for the architecture, the amount of code was reduced from 1.5 million lines to around 700,000. Performance targets were also exceeded, with Microsoft processing transactions in less than a second instead of the three seconds initially required by Nationwide.” Knowledge Transfer Helps Improve IT Maturity for Customer Nationwide values Microsoft Services for the added value, breadth of specialism, and knowledge its engineers and consultants have brought to the building society. Microsoft is committed to a long-term relationship with Nationwide
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