STATE OF MINNESOTA DEPARTMENT OF TRANSPORTATION OFFICE OF TRANSIT Mail Stop 430 Telephone: 651-366-4177 395 John Ireland Blvd. E-mail: St. Paul, MN 55155 TECHNICAL ASSISTANCE BRIEF Date: January 1, 2013 To: Greater Minnesota Rural Public Transit Systems From: Sarah Brodt Lenz, Greater MN Public Transit Coordinator Subject: Performance Measures for New or Merged Services This guidance applies to Greater Minnesota Rural Public Transit Systems (FTA Section 5311) that are changing service configurations through adding service to meet unmet needs or merging with another public transit service. In order to measure the effectiveness of the changes transit systems shall supply separate reports for each new route or merged service. Transit systems will be asked to report separately on each new service segment including the number of passenger trips, cost, revenues and average revenue hours. The data are services provided by the public transit system are incorporated in the regular monthly report. The information from the new routes or merged services is reported on an Excel spreadsheet only. By the end of the pilot year, new service segments are expected to be regularly achieving measures in the level in order to be included in the next year’s “good” base number of hours. Performance measures for new service segments include: Passengers per hour Cost per passenger trip Revenue per passenger trip Cost per revenue service hour Revenue miles The objective measures will be used as comparisons against the transit systems existing performance indicators in the case of new service and against the indicators of the service provider in the case of merged systems. “old”
STATE OF MINNESOTA DEPARTMENT OF TRANSPORTATION OFFICE OF TRANSIT Mail Stop 430 Telephone: 651-366-4177 395 John Ireland Blvd. E-mail: St. Paul, MN 55155 TECHNICAL ASSISTANCE BRIEF Date: January 1, 2013 To: Greater Minnesota Rural Public Transit Systems From: Sarah Brodt Lenz, Greater MN Public Transit Coordinator Subject: Performance Measures for New or Merged Services This guidance applies to Greater Minnesota Rural Public Transit Systems (FTA Section 5311) that are changing service configurations through adding service to meet unmet needs or merging with another public transit service. In order to measure the effectiveness of the changes transit systems shall supply separate reports for each new route or merged service. Transit systems will be asked to report separately on each new service segment including the number of passenger trips, cost, revenues and average revenue hours. The data are services provided by the public transit system are incorporated in the regular monthly report. The information from the new routes or merged services is reported on an Excel spreadsheet only. By the end of the pilot year, new service segments are expected to be regularly achieving measures in the “good” level in order to be included in the next year’s base number of hours. Performance measures for new service segments include: Passengers per hour Cost per passenger trip Revenue per passenger trip Cost per revenue service hour Revenue miles The objective measures will be used as comparisons against the transit systems existing performance indicators in the case of new service and against the indicators of the “old” service provider in the case of merged systems.
new-or-merged-services-measures.docx