Regional Assessment Call the My Aged Care Provider and Assessor Service (RAS) helpline on 1800 836 799, who will provide the contact details to the relevant RAS. Aged Care Assessment You should talk to the ACAT assessor or manager in Team (ACAT) the first instance. Claims Contact the Department of Services on 1800 195 206 or Email: Aged Care Providers Contact the Aged Care Complaints Commissioner on 1800 550 552
Regional Assessment Service (RAS) Call the My Aged Care Provider and Assessor helpline on 1800 836 799, who will provide the contact details to the relevant RAS. Aged Care Assessment Team (ACAT) You should talk to the ACAT assessor or manager in the first instance. Claims Contact the Department of Services on 1800 195 206 or Email: Aged Care Providers Contact the Aged Care Complaints Commissioner on 1800 550 552
my_aged_care_complaint_management_process_-_service_providers.docx