Appendix 1 Concerns and Complaints If you are not satisfied with any aspect of the Academy, please let us know. Stage 1 Please be assured that If the concern involves we will: your child/ward, for example: treat your complaint an issue about bullying seriously an issue about learning respond to your concern Please see your child’s try our best to Tutor in the first instance resolve the issue or class teacher (which ever is relevant)
Appendix 1 Concerns and Complaints If you are not satisfied with any aspect of the Academy, please let us know. Stage 1 If the concern involves your child/ward, for example: an issue about bullying an issue about learning Please see your child’s Tutor in the first instance or class teacher (which ever is relevant) Please be assured that we will: treat your complaint seriously respond to your concern try our best to resolve the issue
NSETC-Complaints-Policy.doc.docx