due to their pre-migration experiences. For this reason, humanitarian entrants receive The best interests of children are a • specialised assistance during the initial vital concern. settlement period The least intrusive and least disruptive • to help them successfully rebuild lives in option which offers the highest degree Australia. of stability and certainty is selected. The IHSS offers initial intensive settlement Traditional, cultural and religious values • support to newly-arrived humanitarian entrants, are respected. generally for around six months, but this may Services and decisions are ethical and • be extended for clients facing additional humanitarian entrants are not challenges. The IHSS provides services which exploited. are designed and administered in ways which Services promote participation of • provide humanitarian entrants with the humanitarian entrants in the wider assistance they need to start building a life in community and their understanding of Australia. legal obligations. IHSS service principles Organisations providing services are • accountable to those who use their Humanitarian entrants are individuals • services and the Australian Government. who have the inherent right to respect for their human worth and dignity. Humanitarian entrants are enabled to • access services in a coordinated way Humanitarian entrants are able to • which minimises gaps and duplication exercise choice. between services received. Humanitarian entrants are informed and • involved in decision making. When a humanitarian entrant first arrives in Australia, the IHSS service provider works with Services are designed and administered in • them and their family to develop a ways which promote humanitarian comprehensive case plan. The plan helps entrants’ competence and help them to identify the entrant’s needs and the services achieve self- sufficiency as quickly as they need to access, including mainstream possible. services such as Centrelink and the Job The health and wellbeing of • Network. humanitarian entrants are protected.
due to their pre-migration experiences. For this reason, humanitarian entrants receive specialised assistance during the initial settlement period to help them successfully rebuild lives in Australia. The IHSS offers initial intensive settlement support to newly-arrived humanitarian entrants, generally for around six months, but this may be extended for clients facing additional challenges. The IHSS provides services which are designed and administered in ways which provide humanitarian entrants with the assistance they need to start building a life in Australia. IHSS service principles • Humanitarian entrants are individuals who have the inherent right to respect for their human worth and dignity. • Humanitarian entrants are able to exercise choice. • Humanitarian entrants are informed and involved in decision making. • Services are designed and administered in ways which promote humanitarian entrants’ competence and help them to achieve self- sufficiency as quickly as possible. • The health and wellbeing of humanitarian entrants are protected. • The best interests of children are a vital concern. • The least intrusive and least disruptive option which offers the highest degree of stability and certainty is selected. • Traditional, cultural and religious values are respected. • Services and decisions are ethical and humanitarian entrants are not exploited. • Services promote participation of humanitarian entrants in the wider community and their understanding of legal obligations. • Organisations providing services are accountable to those who use their services and the Australian Government. • Humanitarian entrants are enabled to access services in a coordinated way which minimises gaps and duplication between services received. When a humanitarian entrant first arrives in Australia, the IHSS service provider works with them and their family to develop a comprehensive case plan. The plan helps identify the entrant’s needs and the services they need to access, including mainstream services such as Centrelink and the Job Network.
new_beginnings_access.docx