To process claims, invoices and orders, making effective use of the Agresso financial 10 % system as required. To apply a good working knowledge of University administrative systems to answer 10 % queries and resolve problems from colleagues and external customers. To contact other services and external customers to ensure arrangements are in place. 10 % To contribute to the development of office administrative systems, carrying out 10 % administrative processes and ensuring controls are in place to ensure accuracy and timeliness. To provide informal coaching/training to colleagues in relation to administrative tasks. 5 % Any other duties as allocated by the line manager following consultation with the post 5 % holder. Internal and external relationships Other members of the department External customers Special Requirements None PERSON SPECIFICATION How to be Criteria Essential Desirable assessed Qualifications, Skill level equivalent to achievement RSA II word-processing, or knowledge and of NVQ2, GCSE or City and Guilds. equivalent level of skill or experience qualification. Previous work experience within an administrative or secretarial support Experience of monitoring a small role. scale budget (e.g. stationery). Able to demonstrate a sufficient knowledge of work systems, equipment processes and standard IT packages; including Microsoft Word and Outlook. Ability to produce clear, accurate and concise written documentation. Experience of analysing data and presenting summary information clearly.
To process claims, invoices and orders, making effective use of the Agresso financial system as required. 10 % To apply a good working knowledge of University administrative systems to answer queries and resolve problems from colleagues and external customers. 10 % To contact other services and external customers to ensure arrangements are in place. 10 % To contribute to the development of office administrative systems, carrying out administrative processes and ensuring controls are in place to ensure accuracy and timeliness. 10 % To provide informal coaching/training to colleagues in relation to administrative tasks. 5 % Any other duties as allocated by the line manager following consultation with the post holder. 5 % Internal and external relationships Other members of the department External customers Special Requirements None PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge and experience Skill level equivalent to achievement of NVQ2, GCSE or City and Guilds. Previous work experience within an administrative or secretarial support role. Able to demonstrate a sufficient knowledge of work systems, equipment processes and standard IT packages; including Microsoft Word and Outlook. Ability to produce clear, accurate and concise written documentation. Experience of analysing data and presenting summary information clearly. RSA II word-processing, or equivalent level of skill or qualification. Experience of monitoring a small scale budget (e.g. stationery).
MSA%20Level%202b%20-%20Governance%20Administrative%20%20Assistant.docx