Microsoft Azure Support (Plan) 1. Program Availability Online Point OL S/S+ MPSA OV/OVS EA/EAS EES Services Azure A A Active Standard Support Azure A A Active Professional Direct Support 2. Product Conditions Terms of Product Extended Service: Pool: Server Term Eligible: All Migration Prerequisite: Promotions: Rights: N/A N/A N/A Qualified Reduction Reduction User Eligible: N/A Eligible Exemption: (SCE): N/A N/A Student True-Up Use Eligible: N/A Benefit: N/A 2.1 Microsoft Support Offerings Details about support offerings for Microsoft Azure are available at . Microsoft Azure Site Recovery (Plan) 1. Program Availability Online Point OL S/S+ MPSA OV/OVS EA/EAS EES Services Microsoft 1 A A Azure Site Recovery (to Customer Owned Site) 2. Product Conditions Terms of Product Extended Service: Pool: Server Term Eligible: All
Microsoft Azure Support (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Azure Active Standard Support A A Azure Active Professional Direct Support A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All Migration Rights: N/A Prerequisite: N/A Promotions: N/A Qualified User Exemption: N/A Reduction Eligible: N/A Reduction Eligible (SCE): N/A Student Use Benefit: N/A True-Up Eligible: N/A 2.1 Microsoft Support Offerings Details about support offerings for Microsoft Azure are available at . Microsoft Azure Site Recovery (Plan) 1. Program Availability Online Services Point OL S/S+ MPSA OV/OVS EA/EAS EES Microsoft Azure Site Recovery (to Customer Owned Site) 1 A A 2. Product Conditions Terms of Service: Product Pool: Server Extended Term Eligible: All
1603-product-terms.docx