Figure 1 Regional management structure _____________________________________________________________________________________ Terms & Conditions Role: Catering & Hospitality Manager Based: North-East Crathes Business Area: Pay Band/Starting Salary: Operations Built Heritage portfolios – North-East Band G, starting £39,848 – Reports to: General Manager Heritage Region – Terms and conditions The post is subject to the NTS standard terms and conditions _____________________________________________________________________________________ Scope of role and responsibilities Property Planning The Catering & Hospitality Manager is responsible for the processes of catering and hospitality planning operationally and strategically which feed into the wider property planning process. – – They will play an active part in the ongoing development of properties business plans as well as business development initiatives and promotional activity. S/he will work cross-functionally with Regional management colleagues and with respective Operations/Property Managers to ensure catering services and hospitality is featured within the visitor and financial outcomes for NTS properties (Figure 1). [The Business Manager is the coordinator of planning outputs, with Operations/Property Managers overall accountable for the delivery of all services, standards and initiatives within the heritage property]. Foods offer through properties The Catering & Hospitality Manager provides the direction for the Region. S/he will develop and continuously improve the menu for day visitors to heritage properties, utilising sound customer insight and local market characteristics.
Figure 1 Regional management structure _____________________________________________________________________________________ Terms & Conditions Role: Catering & Hospitality Manager North-East Based: Crathes Business Area: Operations – Built Heritage portfolios Reports to: General Manager – Heritage Region Pay Band/Starting Salary: North-East – Band G, starting £39,848 Terms and conditions The post is subject to the NTS standard terms and conditions _____________________________________________________________________________________ Scope of role and responsibilities Property Planning The Catering & Hospitality Manager is responsible for the processes of catering and hospitality planning – operationally and strategically – which feed into the wider property planning process. They will play an active part in the ongoing development of properties business plans as well as business development initiatives and promotional activity. S/he will work cross-functionally with Regional management colleagues and with respective Operations/Property Managers to ensure catering services and hospitality is featured within the visitor and financial outcomes for NTS properties (Figure 1). [The Business Manager is the coordinator of planning outputs, with Operations/Property Managers overall accountable for the delivery of all services, standards and initiatives within the heritage property]. Foods offer through properties The Catering & Hospitality Manager provides the direction for the Region. S/he will develop and continuously improve the menu for day visitors to heritage properties, utilising sound customer insight and local market characteristics.
operations_-_built_heritage_-_catering_hospitality_manager_2016_job_description000003.docx