Technology Incentive Program. customer would need to engage SDG&E in “The an application and testing process to ensure that they are eligible for the technology. If a customer chooses not to install the required technological interface, SDG&E could work with the customer on a communication plan that would include telephone and email notifications. SDG&E notes that this alternative interface would not be optimal.” In contrast, NLine argues that email, phone and text notifications are sufficient for customers to participate in a dynamic hourly rate. We find that for purposes of the pilot, enrollment should be restricted to those customers that already have or are willing to procure in time the customer control system required for full pilot participation. To participate in the pilot, SDG&E customers may not substitute email, telephone or other forms of communication for the technological interface currently required by SDG&E. The IOUs and most other parties generally agree that study of 100 200 participants is appropriate given the constraints and goals of the pilots. NLine proposes a different approach, using number of billed service agreements instead of number of customers. We agree that billed service agreements are an appropriate metric. For purposes of this pilot, the enrollment goals (and the study parameters) are best set based on the number of billed service agreements. SCE recommends that the pilot be conducted with whatever numbers of participants choose to join, regardless of whether that number is below 100 or above 200. SCE says it does not plan to turn away participants if more than 200 express interest. If fewer than 100 participants enroll, SCE would re-engage
Technology Incentive Program. “The customer would need to engage SDG&E in an application and testing process to ensure that they are eligible for the technology. If a customer chooses not to install the required technological interface, SDG&E could work with the customer on a communication plan that would include telephone and email notifications. SDG&E notes that this alternative interface would not be optimal.” In contrast, NLine argues that email, phone and text notifications are sufficient for customers to participate in a dynamic hourly rate. We find that for purposes of the pilot, enrollment should be restricted to those customers that already have or are willing to procure in time the customer control system required for full pilot participation. To participate in the pilot, SDG&E customers may not substitute email, telephone or other forms of communication for the technological interface currently required by SDG&E. The IOUs and most other parties generally agree that study of 100 200 participants is appropriate given the constraints and goals of the pilots. NLine proposes a different approach, using number of billed service agreements instead of number of customers. We agree that billed service agreements are an appropriate metric. For purposes of this pilot, the enrollment goals (and the study parameters) are best set based on the number of billed service agreements. SCE recommends that the pilot be conducted with whatever numbers of participants choose to join, regardless of whether that number is below 100 or above 200. SCE says it does not plan to turn away participants if more than 200 express interest. If fewer than 100 participants enroll, SCE would re-engage
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