The source and extent of change. CHAPTER 5 INTODUCTION TO GENERAL MANAGEMENT: – Management can be defined quite simply as the process followed by managers to accomplish a business’s goals and objectives. Management does four things it decides – what has to be done, how it must be done, when it should be done, it checks that orders have been carried out. PLANNING, ORGANISING, LEADING AND CONTROL. Role of management an org consists of people and resources and certain goals that have – to be reached. Importance of management: Management directs a business towards its goals management sets and keeps the operations of business on a balanced course management keeps the organization in equilibrium with its environment management is necessary to reach the goals of the organization at the highest possible level of productivity Different levels of management: top management comprises of small group of executives who control business , – they have final authority and responsibility example board of directors , partners – , managing director , ceo Middle management responsible for functional of the business, primarily – for executing policies, plans and strategies determined by top management – examples are functional heads, marketing manager, purchasing manager, personnel manager. Lower management supervisory management responsible of smaller segments – – of the business, promotions manager, supervisors. Skills needed at different managerial levels: conceptual skill mental capacity to view business and its parts in a holistic – manner interpersonal skills ability to work with other people – technical skills ability to use the knowledge or techniques of a particular – discipline Role of managers:
The source and extent of change. CHAPTER 5 – INTODUCTION TO GENERAL MANAGEMENT: Management can be defined quite simply as the process followed by managers to accomplish a business’s goals and objectives. Management does four things – it decides what has to be done, how it must be done, when it should be done, it checks that orders have been carried out. PLANNING, ORGANISING, LEADING AND CONTROL. Role of management – an org consists of people and resources and certain goals that have to be reached. Importance of management: Management directs a business towards its goals management sets and keeps the operations of business on a balanced course management keeps the organization in equilibrium with its environment management is necessary to reach the goals of the organization at the highest possible level of productivity Different levels of management: top management – comprises of small group of executives who control business , they have final authority and responsibility – example board of directors , partners , managing director , ceo Middle management – responsible for functional of the business, primarily for executing policies, plans and strategies determined by top management – examples are functional heads, marketing manager, purchasing manager, personnel manager. Lower management – supervisory management – responsible of smaller segments of the business, promotions manager, supervisors. Skills needed at different managerial levels: conceptual skill – mental capacity to view business and its parts in a holistic manner interpersonal skills – ability to work with other people technical skills – ability to use the knowledge or techniques of a particular discipline Role of managers:
MNB1601-NOTES-BUSINESS-MANAGEMENT-1A.docx