and thank all NCBI staff, our most valued resource, for the superb support and positive impact that they make to the lives of our service users each and every day. Paul Ledwidge and Chris White Our Renewed Promise to You At NCBI, we are always seeking to be better. We strive for excellence in our efforts to deliver effective services and representation to people with sight loss by embedding a workplace culture of support, respect, integrity and teamwork. We continually evaluate and challenge our services to strive for improvement to match, and exceed, the expectations of those who use our services. We learn from our experiences and from your feedback and we adapt. This ambition to do better is underpinned by a commitment to work more effectively by engaging with people who use our services. This engagement also extends to our staff, supporters and partner organisations. NCBI believes in putting our people first, in the importance of the accountability of management and staff and in fostering a culture of quality improvement to deliver the best possible outcomes. In grounding our Strategy 2017-2020, NCBI’s Vision, Mission and Values remain steadfast: NCBI Vision, Mission and Values Our Vision For people who are blind and vision impaired to have the same opportunities, rights and choices as others to fully participate in society. Our Mission To enable people who are blind and vision impaired to overcome the barriers that impede their independence and participation in society.
and thank all NCBI staff, our most valued resource, for the superb support and positive impact that they make to the lives of our service users each and every day. Paul Ledwidge and Chris White Our Renewed Promise to You At NCBI, we are always seeking to be better. We strive for excellence in our efforts to deliver effective services and representation to people with sight loss by embedding a workplace culture of support, respect, integrity and teamwork. We continually evaluate and challenge our services to strive for improvement to match, and exceed, the expectations of those who use our services. We learn from our experiences and from your feedback and we adapt. This ambition to do better is underpinned by a commitment to work more effectively by engaging with people who use our services. This engagement also extends to our staff, supporters and partner organisations. NCBI believes in putting our people first, in the importance of the accountability of management and staff and in fostering a culture of quality improvement to deliver the best possible outcomes. In grounding our Strategy 2017-2020, NCBI’s Vision, Mission and Values remain steadfast: NCBI Vision, Mission and Values Our Vision For people who are blind and vision impaired to have the same opportunities, rights and choices as others to fully participate in society. Our Mission To enable people who are blind and vision impaired to overcome the barriers that impede their independence and participation in society.
NCBI-Group-Strategy-2017-2020-Seeing-it-your-way.docx