handle difficult calls. The CCG is also working with the mental health trust to obtain clearer interface guidance around patients with dual diagnosis and alcohol/substance misuse problems. The DOS also includes the local alcohol and substance misuse services. Update July 2016: Mental health services are on the DOS systems (informing 111). Regularly updated. Further collaborative work is required between mental health Third sector services and DOS to ensure that the 111 system is reflective of locally available services. Contacts between agencies and DOS to be facilitated by NEAS. On-going work into directing clients away from A&E. Objectives, Lead. Timescale. Actions Outcomes RAG Identify an appropriate future crisis beds stay options 2.4 Further develop a crisis housing model. model (clinical, specialist, crisis team Benefit from CMHT support. beds or non-clinical) required and Support in non-stigmatising surrounding. We currently have four crisis beds for assessment of capacity needed. Support more focused on need (i.e., clinical, Newcastle and nil beds in Gateshead. We specialist, crisis or non-clinical) have no formally agreed capacity for Immediate support available in a crisis. Specialist, clinical or non-clinical. Although Investigate and research models of Better targeted support for that individual there are local providers with informal daytime crash pads. These may include (e.g., may need more nursing care support). capacity social nursing, homeless, safeguarding, Timely response to those who need support in young person, working age and older the community. MHPB and urgent care work stream group people support Potential to prevent admission to hospital as December 2015. default option Update July 2015 Workshop session of the Urgent Care work stream to review and consider crisis housing September. The urgent care work stream has started to evaluate different crisis models? Update July 2016: Discussions to proceed Together’ decision. ‘Deciding Objectives, Lead. Timescale. Actions Outcomes RAG Reasonable adjustments for people Ensure information and awareness 2.5 To enable people with LD and people with learning disabilities and people appropriate and suitable for people with a with autistic spectrum disorder to access with autism. LD (PWLD) and their families. crisis support Work with the LD Partnership Boards (or equivalent) to assess
handle difficult calls. The CCG is also working with the mental health trust to obtain clearer interface guidance around patients with dual diagnosis and alcohol/substance misuse problems. The DOS also includes the local alcohol and substance misuse services. Update July 2016: Mental health services are on the DOS systems (informing 111). Regularly updated. Further collaborative work is required between mental health Third sector services and DOS to ensure that the 111 system is reflective of locally available services. Contacts between agencies and DOS to be facilitated by NEAS. On-going work into directing clients away from A&E. Objectives, Lead. Timescale. Actions Outcomes RAG 2.4 Further develop a crisis housing model. We currently have four crisis beds for Newcastle and nil beds in Gateshead. We have no formally agreed capacity for Specialist, clinical or non-clinical. Although there are local providers with informal capacity MHPB and urgent care work stream group December 2015. Identify an appropriate future crisis beds model (clinical, specialist, crisis team beds or non-clinical) required and assessment of capacity needed. Investigate and research models of daytime crash pads. These may include social nursing, homeless, safeguarding, young person, working age and older people support stay options Benefit from CMHT support. Support in non-stigmatising surrounding. Support more focused on need (i.e., clinical, specialist, crisis or non-clinical) Immediate support available in a crisis. Better targeted support for that individual (e.g., may need more nursing care support). Timely response to those who need support in the community. Potential to prevent admission to hospital as default option Update July 2015 Workshop session of the Urgent Care work stream to review and consider crisis housing September. The urgent care work stream has started to evaluate different crisis models? Update July 2016: Discussions to proceed ‘Deciding Together’ decision. Objectives, Lead. Timescale. Actions Outcomes RAG 2.5 To enable people with LD and people with autistic spectrum disorder to access crisis support Reasonable adjustments for people with learning disabilities and people with autism. Work with the LD Partnership Boards (or equivalent) to assess Ensure information and awareness appropriate and suitable for people with a LD (PWLD) and their families.
Newcastle-and-Gateshead-CCC-2016-update.docx