Define business objectives and identify processes in scope for this effort. Ensure that staff provide business / user requirements at sufficient detail as to facilitate planning and deployment Own processes within their assigned area from end-to-end; responsible for collaborating on process design with internal and external business partners with the Project Manager to facilitate team meetings, set agendas, and drive project decision-making as well as identify and adhere to company policies. Prepare, distribute and communicate stage review materials to all key parties Provide documented testing scenarios, execute testing and sign off that user acceptance has been completed to department satisfaction to ensure a quality product is delivered. Process Owners: Gather metrics, best practices, design alternatives Drive recommendations to conclusion (not just raise issues) Demonstrate openness to change, and suggestions from outside the industry Willingness to pioneer new ways of reaching desired outcomes and challenge the status quo Knowledgeable about compliance issues Make and keep time commitments and deliverables, irrespective of organizational reporting relationship Identify and enlist key customers and stake holders Identify problems and openly investigate ways of defining solutions Fully responsible for planning and definition of elements of the future state: Efficiency Feasibility Service delivery Impacts on the organization Program Manager: Conduct progress reviews of the OneMontclair program Conduct regular reviews of program to ensure desired benefits will be delivered in accordance with the strategy Ensure project interdependencies are identified and monitored to help make the program a success Ensure program level issues, risks and needed decisions receive the proper attention, mitigation and focus to keep any negative impacts to the program to a minimum Coordinate program status reporting, ensuring that PM’s maintain up-to-date project data from which an accurate status can be ascertained Ensure best practices are followed in both program and project management Communicate program decisions to relevant management teams Conduct training, and ongoing coaching and mentoring as needed to help PM’s be successful. This also includes removing roadblocks, as needed, to achieve results according to the approved project management plan
Define business objectives and identify processes in scope for this effort. Ensure that staff provide business / user requirements at sufficient detail as to facilitate planning and deployment Own processes within their assigned area from end-to-end; responsible for collaborating on process design with internal and external business partners with the Project Manager to facilitate team meetings, set agendas, and drive project decision-making as well as identify and adhere to company policies. Prepare, distribute and communicate stage review materials to all key parties Provide documented testing scenarios, execute testing and sign off that user acceptance has been completed to department satisfaction to ensure a quality product is delivered. Process Owners: Gather metrics, best practices, design alternatives Drive recommendations to conclusion (not just raise issues) Demonstrate openness to change, and suggestions from outside the industry Willingness to pioneer new ways of reaching desired outcomes and challenge the status quo Knowledgeable about compliance issues Make and keep time commitments and deliverables, irrespective of organizational reporting relationship Identify and enlist key customers and stake holders Identify problems and openly investigate ways of defining solutions Fully responsible for planning and definition of elements of the future state: Efficiency Feasibility Service delivery Impacts on the organization Program Manager: Conduct progress reviews of the OneMontclair program Conduct regular reviews of program to ensure desired benefits will be delivered in accordance with the strategy Ensure project interdependencies are identified and monitored to help make the program a success Ensure program level issues, risks and needed decisions receive the proper attention, mitigation and focus to keep any negative impacts to the program to a minimum Coordinate program status reporting, ensuring that PM’s maintain up-to-date project data from which an accurate status can be ascertained Ensure best practices are followed in both program and project management Communicate program decisions to relevant management teams Conduct training, and ongoing coaching and mentoring as needed to help PM’s be successful. This also includes removing roadblocks, as needed, to achieve results according to the approved project management plan
OM-Program_Charter_v1.0-1.docx