Your health care Emergencies and urgent care An emergency is any serious health care problem that you think needs to be treated right away. If you have an emergency, you should get care immediately! If you have a medical emergency, you can call 911; or go to the closest emergency room away! If you have a behavioral health emergency, you may also contact the Emergency Services Program (ESP) in your area. Call the state-wide, toll-free ESP number at 1-877-382-1609 to get the number for your local ESP, 24 hours a day. At all other times, call your PCC and ask what to do. You can call your PCC 24 a day, seven days a week. If your PCC is not there, another doctor or healthcare provider will help you. Examples of emergencies Here are some common medical and behavioral health (mental health and substance use disorder) emergencies, but there are other kinds of emergencies, too. Medical emergencies hearing voices broken bones wanting to harm other people chest pain convulsions severe pain fainting or spells severe wounds heart attacks shortness of breath bleeding stroke (this includes numbness loss of consciousness or difficulty with speech) poisoning sudden change of vision serious accidents sudden, severe pain or pressure in or severe burns below the chest severe headaches throwing up throwing up a lot Behavioral health emergencies someone who won’t wake up wanting to harm yourself
Your health care Emergencies and urgent care An emergency is any serious health care problem that you think needs to be treated right away. If you have an emergency, you should get care immediately! If you have a medical emergency, you can call 911; or go to the closest emergency room away! If you have a behavioral health emergency, you may also contact the Emergency Services Program (ESP) in your area. Call the state-wide, toll-free ESP number at 1-877-382-1609 to get the number for your local ESP, 24 hours a day. At all other times, call your PCC and ask what to do. You can call your PCC 24 a day, seven days a week. If your PCC is not there, another doctor or healthcare provider will help you. Examples of emergencies Here are some common medical and behavioral health (mental health and substance use disorder) emergencies, but there are other kinds of emergencies, too. Medical emergencies broken bones chest pain convulsions fainting or spells heart attacks bleeding loss of consciousness poisoning serious accidents severe burns severe headaches Behavioral health emergencies wanting to harm yourself hearing voices wanting to harm other people severe pain severe wounds shortness of breath stroke (this includes numbness or difficulty with speech) sudden change of vision sudden, severe pain or pressure in or below the chest throwing up throwing up a lot someone who won’t wake up
mh-pcc-plan-memb-handbook.docx