Reports are the worst I Reports are most 22 What feature you Reports are most have seen in my disliked by the system dislike of ERP disliked by the system professional and also the slow and also the slow system? experience. I think response of finance approval is also not a response of finance department on invoices good feature as it takes I dislike most. department on invoices lot of time waiting for I dislike most approval and validation. No I faced these No they are not good. No they are not good. 23 How much ease in reports as very raw, reporting is provided built-in reports could be by ERP System? You exported in other can export data in formats, but the customize reports required formats? developed by support staff are not exported in excel. Yes I face lot of There were problems in 24 Are you faced any There were problems in problem in data data migration from old problem in data data migration from old gathering the process system to ERP system. gathering/data system to ERP system. was difficult and time migration? consuming, I taken many nights to work and reconcile the opening balances after data load. Questions Interviewee # 10 Interviewee # 7 Interviewee # 5 Interviewee # 6 (Assets) (Payable) (Account (Human Receivable, Resource) Billing) 1 How much The system has I was working with I think after ERP I thank there are changes are many changes in the previous system lot things changed there in your assets process system and my implementation after ERP work task s after and it has major work was data and there are implementation ERP changes from our entry, the changes in we have tighter implementation? previous system. previous system processes and controls in the
22 What feature you dislike of ERP system? Reports are the worst I have seen in my professional experience. I think approval is also not a good feature as it takes lot of time waiting for approval and validation. Reports are most disliked by the system and also the slow response of finance department on invoices I dislike most Reports are most disliked by the system and also the slow response of finance department on invoices I dislike most. 23 How much ease in reporting is provided by ERP System? You can export data in required formats? No I faced these reports as very raw, built-in reports could be exported in other formats, but the customize reports developed by support staff are not exported in excel. No they are not good. No they are not good. 24 Are you faced any problem in data gathering/data migration? Yes I face lot of problem in data gathering the process was difficult and time consuming, I taken many nights to work and reconcile the opening balances after data load. There were problems in data migration from old system to ERP system. There were problems in data migration from old system to ERP system. Questions Interviewee # 10 (Assets) Interviewee # 7 (Payable) Interviewee # 5 (Account Receivable, Billing) Interviewee # 6 (Human Resource) 1 How much changes are there in your work task s after ERP implementation? The system has many changes in assets process and it has major changes from our previous system. I was working with the previous system and my work was data entry, the previous system I think after ERP system implementation and there are changes in processes and I thank there are lot things changed after ERP implementation we have tighter controls in the
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