staff members, residents/customers, stakeholders and the organisation as a whole. Someone/team that has the flair and ability to think outside the box to come up with innovative ways to improve existing processes and ways of working. Suggestions increase efficiency, lead to cost savings or improve the service we Ambition deliver to residents or customers in another way. This also includes the personal drive and desire to grow in the organisation for self and others. Progression Pathway The Head of Service or Head of Region role will be a succession route. You will need to be able to take a wider view of how to deliver an effective housing service, recognising how other services are affected by housing operations. You will be aware of strategic matters both internally and externally and be able to develop services to manage the changing environment. Collaboration Engagement Excellence Respect Ambition
staff members, residents/customers, stakeholders and the organisation as a whole. Ambition Someone/team that has the flair and ability to think outside the box to come up with innovative ways to improve existing processes and ways of working. Suggestions increase efficiency, lead to cost savings or improve the service we deliver to residents or customers in another way. This also includes the personal drive and desire to grow in the organisation for self and others. Progression Pathway The Head of Service or Head of Region role will be a succession route. You will need to be able to take a wider view of how to deliver an effective housing service, recognising how other services are affected by housing operations. You will be aware of strategic matters both internally and externally and be able to develop services to manage the changing environment. Collaboration Engagement Excellence Respect Ambition
Operations_Manager_JD_April_2016.docx