Managing the angry patient Knowledge of (and exercising of when appropriate), systems covering the abusive patient Demonstrate a comprehensive knowledge of colleagues providing OOH clinical, social and other services and evidence to demonstrate effective collaboration Demonstration of comprehensive reflection including critical self-reflection Trainer Evaluation: Gaining competency in WPBA through OOH experiences The judgement concerning the level of supervision most appropriate for a trainee must be made by the Trainer evidence to support that they have met the learning outcomes and OOH competencies If a Trainer doesn’t think that sufficient evidence is available to make a judgement concerning WPBA and that additional OOH sessions are required to generate this evidence, then the Trainee may be required to complete additional sessions. In these circumstances the WPBA requirements would need to be clearly stated and the number of additional sessions appropriate. In all such circumstances the Patch Associate GP Dean and head of the GP School would be consulted. Glossary of Abreviations ARCP Annual Review of Competency Progression CbD Case Based Discussion CCT Certificate of Completion of Training COGPED Committee of General Practice Education Directors COT Consultation Observation Tool EWTR European Working Time Regulations GPStR GP Specialist training Registrar HEE KSS Health Education England working across Kent, Surrey Sussex ITP Integrated Training Placement (post) LTFT less Than Full Time Trainee OOH Out of RCGP Royal College of General Practitioners WPBA Work place based Assessment This document has on work from others in its development: Dr Andrew Eynon-Lewis and Dr Rebecca Hamilton at South West Peninsula Deanery Dr Hollands and the Cheltenham Trainers Group Dr Adrian Pett
Managing the angry patient Knowledge of (and exercising of when appropriate), systems covering the abusive patient Demonstrate a comprehensive knowledge of colleagues providing OOH clinical, social and other services and evidence to demonstrate effective collaboration Demonstration of comprehensive reflection including critical self-reflection Trainer Evaluation: Gaining competency in WPBA through OOH experiences The judgement concerning the level of supervision most appropriate for a trainee must be made by the Trainer evidence to support that they have met the learning outcomes and OOH competencies If a Trainer doesn’t think that sufficient evidence is available to make a judgement concerning WPBA and that additional OOH sessions are required to generate this evidence, then the Trainee may be required to complete additional sessions. In these circumstances the WPBA requirements would need to be clearly stated and the number of additional sessions appropriate. In all such circumstances the Patch Associate GP Dean and head of the GP School would be consulted. Glossary of Abreviations ARCP Annual Review of Competency Progression CbD Case Based Discussion CCT Certificate of Completion of Training COGPED Committee of General Practice Education Directors COT Consultation Observation Tool EWTR European Working Time Regulations GPStR GP Specialist training Registrar HEE KSS Health Education England working across Kent, Surrey Sussex ITP Integrated Training Placement (post) LTFT less Than Full Time Trainee OOH Out of RCGP Royal College of General Practitioners WPBA Work place based Assessment This document has on work from others in its development: Dr Andrew Eynon-Lewis and Dr Rebecca Hamilton at South West Peninsula Deanery Dr Hollands and the Cheltenham Trainers Group Dr Adrian Pett
OOH%20Guidance%20(June%2016).docx