Describe the Table 1-2 on p. 14 adds this to Kirkpatricks info. (ROI) methodology and its Converts the info in Level 4 to monetary value. Comparison of purpose. costs to monetary benefits. ROI provides the best argument to decision-makers of the value of training. It is also the biggest challenge in our field (Star opinion) Review and illustrate the The Balanced Scorecard lets organizations evaluate their components of the balanced effectiveness on 4 key areas. scorecard approach to measurement and Consumer’s perspective evaluation. Innovation and Learning perspective The internal business perspective The financial perspective. Note these four levels sort of correspond to Kirkpatrick’s—just on an organizational level. Define meta-evaluation and Meta-evaluation is an evaluation of evaluations. It assures describe its use in the quality of evaluations used and if of multiple evaluations may project management of indicate trends. evaluation. Evaluating the evaluation is part of the project management process of a PM of evaluation. (p. 16). 2- STATISTICAL THEORY AND METHODS Objective Information Define and illustrate the Mean the average (sum of numbers ÷ number of numbers) – measures of central Median middle point with half numbers above and half – tendency. below Mode the most frequently occurring number – Define and compare the Frequency distribution shows how actual numbers group. – various types of frequency Relative frequency distribution uses percentage of observations – distributions. in what’s shown. Implication is frequency distributions are picture-based (graphic), like the bell curve (normal distribution).
Describe the (ROI) methodology and its purpose. Table 1-2 on p. 14 adds this to Kirkpatricks info. Converts the info in Level 4 to monetary value. Comparison of costs to monetary benefits. ROI provides the best argument to decision-makers of the value of training. It is also the biggest challenge in our field (Star opinion) Review and illustrate the components of the balanced scorecard approach to measurement and evaluation. The Balanced Scorecard lets organizations evaluate their effectiveness on 4 key areas. Consumer’s perspective Innovation and Learning perspective The internal business perspective The financial perspective. Note these four levels sort of correspond to Kirkpatrick’s—just on an organizational level. Define meta-evaluation and describe its use in the project management of evaluation. Meta-evaluation is an evaluation of evaluations. It assures quality of evaluations used and if of multiple evaluations may indicate trends. Evaluating the evaluation is part of the project management process of a PM of evaluation. (p. 16). 2- STATISTICAL THEORY AND METHODS Objective Information Define and illustrate the measures of central tendency. Mean – the average (sum of numbers ÷ number of numbers) Median – middle point with half numbers above and half below Mode – the most frequently occurring number Define and compare the various types of frequency distributions. Frequency distribution – shows how actual numbers group. Relative frequency distribution – uses percentage of observations in what’s shown. Implication is frequency distributions are picture-based (graphic), like the bell curve (normal distribution).
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