Over 60% of members moving back to FFS who reported having a Care Coordinator (n=23) had met with the coordinator since moving back to FFS. Among this small number of members, the large majority (96%) were somewhat or extremely satisfied with their Care Coordinator. Slide 23 Current Care Coordination Compared to FTC - This is presented as two bar graphs in the presenter’s original PPT Members in both groups were asked to compare their current care coordination to the care coordination they received under FTC. Moved to new Comparisons by Moved back to Comparisons by One Care (n=130) top 3 FFS top 3 categories categories and (n=23) and bottom 2 bottom 2 categories categories Much better 28% three 26% three categories categories A little better 17% 26% comprised 78% comprised 83% of About the same 33% 31% of the survey the survey response response population for population for this this question question A little worse 17% These two 13% These two categories categories Much worse 5% 4% comprised 22% comprised 17% of of the survey the survey response response population for population for this this question question 78% of members moving to a new One Care plan and 83% of those moving back to FFS rated their current care coordination as the same” or than care coordination under FTC. There was no statistically “about “better” significant difference in the rating of current care coordination between those moving to a new One Care plan vs. back to FFS. Slide 24 Survey Findings: Members Transitioning from Fallon Total Care Members Service Needs and Perceptions of Current Services Compared to FTC Slide 25 Service Needs and Perceptions of Current Services Members in both groups moved to a new One Care plan and moved back to FFS were asked whether – – they use or need the following services: Medications Specialists Dental Care Mental Health Care
Over 60% of members moving back to FFS who reported having a Care Coordinator (n=23) had met with the coordinator since moving back to FFS. Among this small number of members, the large majority (96%) were somewhat or extremely satisfied with their Care Coordinator. Slide 23 Current Care Coordination Compared to FTC - This is presented as two bar graphs in the presenter’s original PPT Members in both groups were asked to compare their current care coordination to the care coordination they received under FTC. Moved to new One Care (n=130) Comparisons by top 3 categories and bottom 2 categories Moved back to FFS (n=23) Comparisons by top 3 categories and bottom 2 categories Much better 28% three categories comprised 78% of the survey response population for this question 26% three categories comprised 83% of the survey response population for this question A little better 17% 26% About the same 33% 31% A little worse 17% These two categories comprised 22% of the survey response population for this question 13% These two categories comprised 17% of the survey response population for this question Much worse 5% 4% 78% of members moving to a new One Care plan and 83% of those moving back to FFS rated their current care coordination as “about the same” or “better” than care coordination under FTC. There was no statistically significant difference in the rating of current care coordination between those moving to a new One Care plan vs. back to FFS. Slide 24 Survey Findings: Members Transitioning from Fallon Total Care Members Service Needs and Perceptions of Current Services Compared to FTC Slide 25 Service Needs and Perceptions of Current Services Members in both groups – moved to a new One Care plan and moved back to FFS – were asked whether they use or need the following services: Medications Specialists Dental Care Mental Health Care
170725-fallon-transition-survey-report.docx