Rank Health/safety/ Reputation/Image Finance Compliance/ legal Operational Performance & environment Social/Community 1 Insignificant No professional Individual Up to 5% variance Individual complaint Impact absorbed through routine medical attention client/contractor/ staff against budget for any resolved without operations complaint. Issue resolved single program involvement of regulatory Negligible effect on ability to meet at local level authorities demand Low, localized impact with no broader impacts 2 Minor Medical treatment Recoverable in the Revenue/cost impact 2 Regulatory authorities’ Minor delays in achieving some sought without an term. Isolated incident. - 5% of THE NETWORK involvement. Incident strategic objectives. insurance Negative media article. operational budget resolved with only minor Majority of objectives remain on Low local exposure. financial Client/contractor/ staff compensation/sanctions Minor impact on ability to meet complaint and without public service demand exposure 3 Moderate Medical treatment Recoverable in the Revenue/cost impact 5 Regulatory censure in Administration of activity/program/ necessary/insurance medium Isolated - 10% of THE NETWORK public domain. One area initiative be subject to significant claim/rehabilitation incident. Negative media operational budget of the business receives review/change program/lost time coverage or industry moderate financial Disruption to normal operations with injury of more than a criticism. compensation/penalties/ negative effect on meeting business day or illness sanction s Criminal or plan targets or strategic goals proceedings instigated Meeting service delivery demand delayed. Some effect across community 4 Major Single loss of life or Long-term impacts. Revenue/cost impact Serious criminal or civil Significantly reduced ability to achieve 15% permanent Impacts across the 10 20% of THE proceedings result in strategic objectives. Continued – impairment/loss of organisation. Extensive major adverse findings/ function, including public criticism. substantial penalties for
Rank Health/safety/ environment Reputation/Image Finance Compliance/ legal Operational Performance & Social/Community 1 Insignificant No professional medical attention Individual client/contractor/ staff complaint. Issue resolved at local level Up to 5% variance against budget for any single program Individual complaint resolved without involvement of regulatory authorities Impact absorbed through routine operations Negligible effect on ability to meet demand Low, localized impact with no broader impacts 2 Minor Medical treatment sought without an insurance Recoverable in the Isolated incident. Negative media article. Low local exposure. Client/contractor/ staff complaint Revenue/cost impact 2 - 5% of THE NETWORK operational budget Regulatory authorities’ involvement. Incident resolved with only minor financial compensation/sanctions and without public exposure Minor delays in achieving some strategic objectives. Majority of objectives remain on Minor impact on ability to meet service demand 3 Moderate Medical treatment necessary/insurance claim/rehabilitation program/lost time injury of more than a day or illness Recoverable in the medium term. Isolated incident. Negative media coverage or industry criticism. Revenue/cost impact 5 - 10% of THE NETWORK operational budget Regulatory censure in public domain. One area of the business receives moderate financial compensation/penalties/ sanction s Criminal or proceedings instigated Administration of activity/program/ initiative be subject to significant review/change Disruption to normal operations with negative effect on meeting business plan targets or strategic goals Meeting service delivery demand delayed. Some effect across community 4 Major Single loss of life or 15% permanent impairment/loss of function, including Long-term impacts. Impacts across the organisation. Extensive public criticism. Revenue/cost impact 10 – 20% of THE Serious criminal or civil proceedings result in major adverse findings/ substantial penalties for Significantly reduced ability to achieve strategic objectives. Continued
MGT510-Ass-1-Overview-of-Risk-2l7i6u6.docx