Event & This retention relates to the ward. The Date of Review and if no longer Transaction Ward handover sheet 2 years individual sheets held by staff must be handover needed destroy Records destroyed confidentially at the end of the shift. Telephony Systems & Recorded conversation Services (Out of which may later be needed Review and if no longer The period of time cited by the NHS Litigation Creation 3 hours, single for clinical negligence needed destroy Authority is 3 years point of contact purpose call centres). It is advisable to transfer any relevant Telephony information into the main record through Systems & transcription or summarisation. Call handlers Recorded conversation Services (Out of as a Review and if no longer may perform this task as part of the call. forms part of the health Creation hours, single health record needed destroy Where it is not possible to transfer clinical record point of contact information from the recording to the record the call centres). recording must be considered as part of the record and be retained accordingly. Telephony Systems & The telephony systems Services (Out of Review and if no longer This is the absolute minimum specified to meet record(not recorded Creation 1 year hours, single needed destroy the NHS contractual requirement. conversations) point of contact call centres).
Event & Transaction Records Ward handover sheet Date of handover 2 years Review and if no longer needed destroy This retention relates to the ward. The individual sheets held by staff must be destroyed confidentially at the end of the shift. Telephony Systems & Services (Out of hours, single point of contact call centres). Recorded conversation which may later be needed for clinical negligence purpose Creation 3 Review and if no longer needed destroy The period of time cited by the NHS Litigation Authority is 3 years Telephony Systems & Services (Out of hours, single point of contact call centres). Recorded conversation forms part of the health record Creation as a health record Review and if no longer needed destroy It is advisable to transfer any relevant information into the main record through transcription or summarisation. Call handlers may perform this task as part of the call. Where it is not possible to transfer clinical information from the recording to the record the recording must be considered as part of the record and be retained accordingly. Telephony Systems & Services (Out of hours, single point of contact call centres). The telephony systems record(not recorded conversations) Creation 1 year Review and if no longer needed destroy This is the absolute minimum specified to meet the NHS contractual requirement.
org106informationretentionversion1.docx