synchronized with synchronized with alerts are EMC Smarts. EMC Smarts. cached. Upgrade agents Yes, if you Yes, agents can Medium Do not upgrade 300 be down for upgrade more agents or more at approximately and than 299 one time hour and no agents at one monitoring time information will be gathered during this time. Upgrade Order The following shows the Operations Manager components to upgrade in the order in which they should be upgraded. This table provides the following information: Component  Whether upgrading this component results in the service being completely unavailable  Whether upgrading this component interferes with the service   Risk (to the stability of your data and monitoring environment) Mitigation (of downtime, interference, or risk)  In an environment composed of connected management groups, first upgrade the Operations Manager 2007 components in the top tier and then upgrade the components in bottom tier. Step-by-step procedures for completing each of the upgrade tasks are available in either the or topics. Component Downtime Interference Risk Mitigation Root Yes. The SDK and Yes. The Medium Read all upgrade management Console will be management and troubleshooting server unavailable. group will be documentation unavailable. Data before you start. will not be Make sure you and follow the exact management instructions. If servers will queue possible, have a the data. Cluster SME or Operations
synchronized with EMC Smarts. synchronized with EMC Smarts. alerts are cached. Upgrade agents Yes, if you upgrade 300 agents or more at one time Yes, agents can be down for approximately and hour and no monitoring information will be gathered during this time. Medium Do not upgrade more than 299 agents at one time Upgrade Order The following shows the Operations Manager components to upgrade in the order in which they should be upgraded. This table provides the following information:  Component  Whether upgrading this component results in the service being completely unavailable  Whether upgrading this component interferes with the service  Risk (to the stability of your data and monitoring environment)  Mitigation (of downtime, interference, or risk) In an environment composed of connected management groups, first upgrade the Operations Manager 2007 components in the top tier and then upgrade the components in bottom tier. Step-by-step procedures for completing each of the upgrade tasks are available in either the or topics. Component Downtime Interference Risk Mitigation Root management server Yes. The SDK and Console will be unavailable. Yes. The management group will be unavailable. Data will not be and management servers will queue the data. Medium Read all upgrade and troubleshooting documentation before you start. Make sure you follow the exact instructions. If possible, have a Cluster SME or Operations
OM2007R2_UpgradeGuide.docx