Staff safety 44 To monitor 15-16 To ensure that Nottinghamshire All serious incidents involving staff are incidents services, all Healthcare NHS Foundation Trust reviewed by the Quality Governance Team involving staff to CCGs staff are appropriately protected in line with the National Serious Incident understand and understand any issues Framework. Ensuring staff and patient issues and to presenting safety through risk assessment would be ensure risks are considered during review and assurance minimised when that steps have been taken to mitigate any managing service further instances would be sought. users in Physical Assaults against staff are an community settings and indicator on the Quality Matrix which is performing 24/7 reviewed and discussed at Quality and assessments as Contract Review Meetings. part of the enhanced Crisis Resolution and Home Treatment service 45 To explore 15-16 Partnership To understand the to staff relating to AMPs not being able to broader risks Board across the broader community access inpatient beds has been raised with other at Crisis Concordat Partnership Board stakeholders to and an escalation process is being identify if action developed is required in Review of eCRHT being commissioned by NHFT relation to the management of Quality subgroup established service users in which will review broader risks. community Subgroup to be chaired by Director settings from City CCG. Primary care response 46 To explore and 15-16 Nottingham To ensure appropriate of PLT events are taking place in design a City CCG, GPs knowledge around crisis and crisis November and December 2015 Protected pathways in primary care
Staff safety 44 To monitor incidents involving staff to understand issues and to ensure risks are minimised when managing service users in community settings and performing 24/7 assessments as part of the enhanced Crisis Resolution and Home Treatment service 15-16 services, all CCGs To ensure that Nottinghamshire Healthcare NHS Foundation Trust staff are appropriately protected and understand any issues presenting All serious incidents involving staff are reviewed by the Quality Governance Team in line with the National Serious Incident Framework. Ensuring staff and patient safety through risk assessment would be considered during review and assurance that steps have been taken to mitigate any further instances would be sought. Physical Assaults against staff are an indicator on the Quality Matrix which is reviewed and discussed at Quality and Contract Review Meetings. 45 To explore broader risks with other stakeholders to identify if action is required in relation to the management of service users in community settings 15-16 Partnership Board To understand the to staff across the broader community relating to AMPs not being able to access inpatient beds has been raised at Crisis Concordat Partnership Board and an escalation process is being developed Review of eCRHT being commissioned by NHFT Quality subgroup established which will review broader risks. Subgroup to be chaired by Director from City CCG. Primary care response 46 To explore and design a Protected 15-16 Nottingham City CCG, GPs To ensure appropriate of knowledge around crisis and crisis pathways in primary care PLT events are taking place in November and December 2015
Nottinghamshire-CC-Action-Plan-October-15-Update.docx