notify the relevant case manager as required by the way of regular case meetings; provide clients with program support that is recovery focused; work closely with CAMHS to address crises as and when they occur. 5 Client Eligibility Criteria The parties to this Memorandum of Understanding agree that clients referred to each MHACA program area must satisfy the following criteria. Prospective clients include: exhibit symptoms consistent with a psychiatric disorder have a identified need meet the criteria for service provision from MHACA MHACA maintains the right to decline a referral and/or terminate a referral where: placement of the individual would cause serious risks to other clients and/or staff the individual’s needs extend beyond the skills of MHACA staff client numbers exceed places program objective does not fit the clients need MHACA undertakes to liaise with the referring agency in the event a referral is denied, and if the referring agency refers a client who has in the past caused difficulties. All clients are expected to abide by MHACA’s policies and procedures in relation to MHACA’s Rights and Responsibilities Charter. 6 Implementation To ensure that the above actions are completed MHACA and CAMHS will nominate a senior officer to be responsible for the implementation and monitoring of the agreement. These officers will identify other officers in their respective organizations to have specific responsibility under the MOU. 7 Resolution of Differences Where there is a disagreement between two or more parties to this memorandum, those parties agree to have the matter resolved at officer level in the first instance. In the event the matters in dispute are unable to be resolved at that level, the parties agree that the relevant managers of the services/agencies meet to discuss and resolve those differences. 8 Exit Procedures MHACA maintains the right to expel a client from the program in the event: the individual’s behaviour has caused serious risks to other clients and/or staff;
notify the relevant case manager as required by the way of regular case meetings; provide clients with program support that is recovery focused; work closely with CAMHS to address crises as and when they occur. 5 Client Eligibility Criteria The parties to this Memorandum of Understanding agree that clients referred to each MHACA program area must satisfy the following criteria. Prospective clients include: exhibit symptoms consistent with a psychiatric disorder have a identified need meet the criteria for service provision from MHACA MHACA maintains the right to decline a referral and/or terminate a referral where: placement of the individual would cause serious risks to other clients and/or staff the individual’s needs extend beyond the skills of MHACA staff client numbers exceed places program objective does not fit the clients need MHACA undertakes to liaise with the referring agency in the event a referral is denied, and if the referring agency refers a client who has in the past caused difficulties. All clients are expected to abide by MHACA’s policies and procedures in relation to MHACA’s Rights and Responsibilities Charter. 6 Implementation To ensure that the above actions are completed MHACA and CAMHS will nominate a senior officer to be responsible for the implementation and monitoring of the agreement. These officers will identify other officers in their respective organizations to have specific responsibility under the MOU. 7 Resolution of Differences Where there is a disagreement between two or more parties to this memorandum, those parties agree to have the matter resolved at officer level in the first instance. In the event the matters in dispute are unable to be resolved at that level, the parties agree that the relevant managers of the services/agencies meet to discuss and resolve those differences. 8 Exit Procedures MHACA maintains the right to expel a client from the program in the event: the individual’s behaviour has caused serious risks to other clients and/or staff;
MHACA_Service_Report_July-Dec_05.docx