Step 1: Initiate Considerations: Benefits: Strategic Needs Analysis Clarity around the identification and assessment of need. Mandate for action Identification of governance and challenge mechanism. Identification of partners Stakeholder engagement. Communication strategy Improved connectivity and communication. Step 2: Investigate Considerations: Benefits: Establish why the commissioning exercise is Thorough investigation: necessary. Assists in interpreting complexity Evidence base and gap analysis covering: Enriches understanding of a situation Assets Reveals value by considering a problem or Service scenario in different ways Quality and internal drivers Encourages the potential for innovation Delivery networks relationship of stakeholders Leads to better understanding of issues and – and key organisations ways to mitigate risk Hard data Facilitates more informed decisions data – National, international and political context into wisdom PLAN Step 3: Collaborate Considerations: Benefits: Identify potential for collaboration. Reduced workloads, improved levels of information Ensure key partners are engaged and can shape through shared governance, monitoring future provision. arrangements etc. Utilise professional knowledge of Service Ownership of solution developed. Managers. Proactively shape the market including when the – Draw on expertise of others key to the process obligation and/or resource to meet need lies outside – contract manager, budget holder, procurement of the Council’s direct control. specialist etc. Embeds performance management and evaluation Consultation with service users and other of impact in process. stakeholders including market engagement. What does success look like? Criteria and – expected outcomes. Step 4: Incubate Considerations: Benefits: Develop rigorous business case. Clearly defined: Draft key documents and consult. Purpose Develop service specifications, contracts, Target groups prospectus and/or purchasing depending upon Partners commissioning solution. Quality assurance process Disputes and complaints Funding Measureable outcomes Exit strategy
Step 1: Initiate Considerations: Benefits: Strategic Needs Analysis Mandate for action Identification of partners Communication strategy Clarity around the identification and assessment of need. Identification of governance and challenge mechanism. Stakeholder engagement. Improved connectivity and communication. Step 2: Investigate Considerations: Benefits: Establish why the commissioning exercise is necessary. Evidence base and gap analysis covering: Assets Service Quality and internal drivers Delivery networks – relationship of stakeholders and key organisations Hard data National, international and political context Thorough investigation: Assists in interpreting complexity Enriches understanding of a situation Reveals value by considering a problem or scenario in different ways Encourages the potential for innovation Leads to better understanding of issues and ways to mitigate risk Facilitates more informed decisions – data into wisdom PLAN Step 3: Collaborate Considerations: Benefits: Identify potential for collaboration. Ensure key partners are engaged and can shape future provision. Utilise professional knowledge of Service Managers. Draw on expertise of others key to the process – contract manager, budget holder, procurement specialist etc. Consultation with service users and other stakeholders including market engagement. What does success look like? – Criteria and expected outcomes. Reduced workloads, improved levels of information through shared governance, monitoring arrangements etc. Ownership of solution developed. Proactively shape the market – including when the obligation and/or resource to meet need lies outside of the Council’s direct control. Embeds performance management and evaluation of impact in process. Step 4: Incubate Considerations: Benefits: Develop rigorous business case. Draft key documents and consult. Develop service specifications, contracts, prospectus and/or purchasing depending upon commissioning solution. Clearly defined: Purpose Target groups Partners Quality assurance process Disputes and complaints Funding Measureable outcomes Exit strategy
No-1-09a-Commissioning-Strategy.docx