Name Description Reference Organizational units and roles responsible for making Weill & Ross, 2004 Structure IT decisions Weill & Ross, 2004; IT steering Steering committee at business C-level management De Haes & Van committee responsible for determining business priorities in IT. Grembergen, 2009 Committee composed of IT experts providing Weill & Ross, 2004; Architecture architecture guidelines and advising on their De Haes & Van committee applications. Grembergen, 2009 Weill & Ross, 2004; decision council comprising of (senior) business IT council De Haes & Van managers and (senior) IT managers Grembergen, 2009 IT leadership Weill & Ross, 2004 Committee comprising of only senior IT managers committee Formalization and institutionalization of strategic IT De Haes & Van Process decision making or IT monitoring procedures Grembergen, 2009 Weill & Ross, 2004; IT performance Formally tracking business value of IT De Haes & Van measurement Grembergen, 2009 Weill & Ross, 2004; Service level Formal agreements between business and IT about IT De Haes & Van agreement development projects or IT operations Grembergen, 2009 Methodology to charge back IT costs to business units, Weill & Ross, 2004; Chargeback to enable an understanding of the total cost De Haes & Van arrangements of ownership Grembergen, 2009 Weill & Ross, 2004; Portfolio Prioritization process for IT investments in De Haes & Van management business and IT is involved (incl. business cases) Grembergen, 2009 Weill & Ross, 2004; Project management Processes and methodologies to manage IT projects De Haes & Van Grembergen, 2009 Relational mechanisms: active participation of, and De Haes & Van collaborative relationships among, corporate Grembergen, 2009 Relation executives, IT management, and business management; the strategic dialogues and shared
Name Description Reference Structure Organizational units and roles responsible for making IT decisions Weill & Ross, 2004 IT steering committee Steering committee at business C-level management responsible for determining business priorities in IT. Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Architecture committee Committee composed of IT experts providing architecture guidelines and advising on their applications. Weill & Ross, 2004; De Haes & Van Grembergen, 2009 IT council decision council comprising of (senior) business managers and (senior) IT managers Weill & Ross, 2004; De Haes & Van Grembergen, 2009 IT leadership committee Committee comprising of only senior IT managers Weill & Ross, 2004 Process Formalization and institutionalization of strategic IT decision making or IT monitoring procedures De Haes & Van Grembergen, 2009 IT performance measurement Formally tracking business value of IT Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Service level agreement Formal agreements between business and IT about IT development projects or IT operations Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Chargeback arrangements Methodology to charge back IT costs to business units, to enable an understanding of the total cost of ownership Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Portfolio management Prioritization process for IT investments in business and IT is involved (incl. business cases) Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Project management Processes and methodologies to manage IT projects Weill & Ross, 2004; De Haes & Van Grembergen, 2009 Relation Relational mechanisms: active participation of, and collaborative relationships among, corporate executives, IT management, and business management; the strategic dialogues and shared De Haes & Van Grembergen, 2009
MIENE017-Son_313687.docx