Regular Meetings are held by teleconference with the date Three times a AAOs and Software meetings with set at least one month in advance. The agenda is year, Providers AAO’s and circulated at least one week before the meeting September, software and minutes provided to meeting participants February and providers within four weeks of the meeting for comment and May. endorsement. Stakeholder The annual NatHERS stakeholder workshop, or Held in May Software Providers, Workshop update, is a regular chance for the NatHERS every year Assessors, AAOs, Administrator to provide updates on the previous Building Industry year, and provide an opportunity for stakeholders Associations, Peak to raise concerns and feed into future NatHERS Bodies, CSIRO, planning. Australian Building Codes Board (ABCB) NatHERS Star The regular NatHERS Star newsletter updates Twice a year in All Newsletter subscribers on developments and news relating to June and NatHERS. December NatHERS The NatHERS website currently attracts about 100 Regularly All Website to 150 sessions a day and provides a wide variety updated with of content about the Scheme for a variety of new stakeholders. information Annual Report The NatHERS Annual report details the Released All performance of the NatHERS Administrator and annually scheme for the previous financial year. AAO Protocol This AAO Protocol outlines the requirements for In place AAOs new and existing NatHERS AAOs and formalises the NatHERS Administrator and AAO relationship. Software The Software Accreditation Protocol outlines the In Software Providers Accreditation requirements for new and existing NatHERS Protocol Software Providers and formalises the NatHERS Administrator and Software Provider relationship. Technical Notes The NatHERS Technical Notes outline the In place Assessors requirements that must be followed when undertaking assessments.
Regular meetings with AAO’s and software providers Meetings are held by teleconference with the date set at least one month in advance. The agenda is circulated at least one week before the meeting and minutes provided to meeting participants within four weeks of the meeting for comment and endorsement. Three times a year, September, February and May. AAOs and Software Providers Stakeholder Workshop The annual NatHERS stakeholder workshop, or update, is a regular chance for the NatHERS Administrator to provide updates on the previous year, and provide an opportunity for stakeholders to raise concerns and feed into future NatHERS planning. Held in May every year Software Providers, Assessors, AAOs, Building Industry Associations, Peak Bodies, CSIRO, Australian Building Codes Board (ABCB) NatHERS Star Newsletter The regular NatHERS Star newsletter updates subscribers on developments and news relating to NatHERS. Twice a year in June and December All NatHERS Website The NatHERS website currently attracts about 100 to 150 sessions a day and provides a wide variety of content about the Scheme for a variety of stakeholders. Regularly updated with new information All Annual Report The NatHERS Annual report details the performance of the NatHERS Administrator and scheme for the previous financial year. Released annually All AAO Protocol This AAO Protocol outlines the requirements for new and existing NatHERS AAOs and formalises the NatHERS Administrator and AAO relationship. In place AAOs Software Accreditation Protocol The Software Accreditation Protocol outlines the requirements for new and existing NatHERS Software Providers and formalises the NatHERS Administrator and Software Provider relationship. In Software Providers Technical Notes The NatHERS Technical Notes outline the requirements that must be followed when undertaking assessments. In place Assessors
NatHERS%20Service%20Charter%202017.docx