PLANNED ACTIVITIES TOWARD COMPLETION OF TARGET DATE OBJECTIVE: (Must be specific) Collect benchmarks on discrimination complaint processes. January 1, 2014 These benchmarks will be captured and accounted for through performance elements linked to the mandatory time frames and deadlines in the Standard Operating Procedures. Finalize Standard Operating Procedures and for the EEO January 30, 2015 Counseling Process. Finalize Standard Operating Procedures and forms for the September 30, 2015 Formal EEO Complaint Process. Train the staff and collateral staff on the new procedures and September 30, 2015 implement performance standards. Market and publicize to our EDI customers using September 30, 2015 communication channels and our new website. REPORT OF ACCOMPLISHMENTS and MODIFICATIONS TO OBJECTIVE Over the past fiscal year, EDI has been working to develop Standard Accomplishment: Operating Procedures for the pre-complaint process and formal complaint process. This will include standard form template letters to communicate to our customers, internal procedural matters, and benchmarks for timeframes for the EEO Counselors and Specialists. Part H for Measure E.4.b. STATEMENT of PROGRAM ESSENTIAL ELEMENT DEFICIENCY: Does the agency require all managers and supervisors to receive ADR training in accordance with EEOC (29 C.F.R. Part 1614) regulations, with emphasis on the federal government’s interest in encouraging mutual resolution of disputes and the benefits associated with utilizing ADR? OBJECTIVE: To ensure that all managers and supervisors receive ADR training. RESPONSIBLE OFFICIAL: Director, EDI DATE OBJECTIVE INITIATED: October 1, 2014
PLANNED ACTIVITIES TOWARD COMPLETION OF OBJECTIVE: TARGET DATE (Must be specific) Collect benchmarks on discrimination complaint processes. These benchmarks will be captured and accounted for through performance elements linked to the mandatory time frames and deadlines in the Standard Operating Procedures. January 1, 2014 Finalize Standard Operating Procedures and for the EEO Counseling Process. January 30, 2015 Finalize Standard Operating Procedures and forms for the Formal EEO Complaint Process. September 30, 2015 Train the staff and collateral staff on the new procedures and implement performance standards. September 30, 2015 Market and publicize to our EDI customers using communication channels and our new website. September 30, 2015 REPORT OF ACCOMPLISHMENTS and MODIFICATIONS TO OBJECTIVE Accomplishment: Over the past fiscal year, EDI has been working to develop Standard Operating Procedures for the pre-complaint process and formal complaint process. This will include standard form template letters to communicate to our customers, internal procedural matters, and benchmarks for timeframes for the EEO Counselors and Specialists. Part H for Measure E.4.b. STATEMENT of PROGRAM ESSENTIAL ELEMENT DEFICIENCY: Does the agency require all managers and supervisors to receive ADR training in accordance with EEOC (29 C.F.R. Part 1614) regulations, with emphasis on the federal government’s interest in encouraging mutual resolution of disputes and the benefits associated with utilizing ADR? OBJECTIVE: To ensure that all managers and supervisors receive ADR training. RESPONSIBLE OFFICIAL: Director, EDI DATE OBJECTIVE INITIATED: October 1, 2014
NIH_MD-715_FY2014_Final.docx