9.6 Culture and Change p258: Shared values and beliefs form the foundation of a particular culture that influences the actions and activities – corporate culture may thus be defined as: the beliefs and values shared by people in an organisation. 9.6.1 Definition of the Concept of Culture p259: Corporate culture is a set of basic assumptions that work so well that they are regarded as valid assumptions within the organisation. The term assumptions’ refers to the following: ‘basic Beliefs or convictions about the world and how it works Values 9.6.2 Elements that Determine and Express a Corporate Culture p259: The elements are: Symbols architecture of the buildings, arrangement of offices, parking bays reserved for senior – management, name, logo, the way outsiders are treated Rituals practices and reactions that repeatedly and have a certain significance such as awards, – celebrations, farewell parties Ideologies the beliefs, moral principles, and values underlying decision making – Language can be subdivided into 3 general themes: – Equality Security Control the way in which people deal with internal and external problems – Assumptions may be different between divisions – Relationships between managers and subordinates or between managers of different departments – Humour Organisational Culture Analysis (OCA) p261 Overview: OCA is a of determining the here and now of what life is really like in an organisation a quick – barometer of the difference between current culture and that which is desired It is an analysis of whether or not conditions for competence exist, and if they do not, which conditions oppose them The analysis also indicates whether the planned changes have any flaws The OCA measures 3 conditions for competence in terms of an organisation’s culture p261: Collaboration measures leadership values, accessibility of leaders, credibility of leaders –
9.6 Culture and Change p258: Shared values and beliefs form the foundation of a particular culture that influences the actions and activities – corporate culture may thus be defined as: the beliefs and values shared by people in an organisation. 9.6.1 Definition of the Concept of Culture p259: Corporate culture is a set of basic assumptions that work so well that they are regarded as valid assumptions within the organisation. The term ‘basic assumptions’ refers to the following: Beliefs or convictions about the world and how it works Values 9.6.2 Elements that Determine and Express a Corporate Culture p259: The elements are: Symbols – architecture of the buildings, arrangement of offices, parking bays reserved for senior management, name, logo, the way outsiders are treated Rituals – practices and reactions that repeatedly and have a certain significance such as awards, celebrations, farewell parties Ideologies – the beliefs, moral principles, and values underlying decision making Language – can be subdivided into 3 general themes: Equality Security Control – the way in which people deal with internal and external problems Assumptions – may be different between divisions Relationships – between managers and subordinates or between managers of different departments Humour Organisational Culture Analysis (OCA) p261 Overview: OCA is a of determining the here and now of what life is really like in an organisation – a quick barometer of the difference between current culture and that which is desired It is an analysis of whether or not conditions for competence exist, and if they do not, which conditions oppose them The analysis also indicates whether the planned changes have any flaws The OCA measures 3 conditions for competence in terms of an organisation’s culture p261: Collaboration – measures leadership values, accessibility of leaders, credibility of leaders
MNG2601-study_notes_2012_final.docx