25% Apology provided: 18% Concern registered: A summary of each sector What did people complain about? Time taken to resolve complaints (The percentage of complaints resolved within 30 days) Most common outcomes achieved Complaints about Disability Services HaDSCO complaints data 73 HaDSCO received complaints about disability services within jurisdiction in the 2015-16 financial year. This is an 18 percent increase on the number of complaints
Apology provided: 25% Concern registered: 18% A summary of each sector What did people complain about? Time taken to resolve complaints (The percentage of complaints resolved within 30 days) Most common outcomes achieved Complaints about Disability Services HaDSCO complaints data HaDSCO received 73 complaints about disability services within jurisdiction in the 2015-16 financial year. This is an 18 percent increase on the number of complaints
Office%20Performance_AR%202015-16.docx