management [3] IT performance management [3/4] Knowledge management [3] -Business unit management -IT management Business unit Business/IT Business/IT management Decision relationship relationship & making managers managers IT [3/4] [3/4] management Service Architecture Service Level committee Agreement Agreement [3] [3] [3] Knowledge Knowledge manage management ment [3] [3] IT Decision Project Project management making manage management ment [3/4] [3/4] Work with managers who don’t follow the rules [3/4]
management [3] IT performance management [3/4] Knowledge management [3] -Business unit management -IT management Business unit management & IT management Decision making Business/IT relationship managers [3/4] Business/IT relationship managers [3/4] IT management Decision making Architecture committee [3] Service Agreement [3] Service Level Agreement [3] Knowledge management [3] Knowledge manage ment [3] Project management [3/4] Project manage ment [3/4] Work with managers who don’t follow the rules [3/4]
MIENE017-Son_313687.docx