5 Update the Strategic Needs 15-16 Nottinghamshire Commissioners have robust data through which Assessment to include information to County Council to monitor services help plan and monitor against the and Nottingham Concordat actions City Council Public Health Departments, all CCGs 2. Access to support before crisis No. Action Timescale Led By Outcomes 1 To monitor the development of a 15-16 All CCGs To provide service users with appropriate advice Mental Health Crisis response by the Working with: and reduce attendance at Emergency 111 Service Nottinghamshire Departments 111 Service will be linked with the Crisis Healthcare NHS Team to ensure a detailed assessment of Foundation Trust service users and to enable referral to and 111 providers alternative community services as appropriate. 2 Monitor and review the range of 15-16 All CCGs Ensure people have access to advice and telephone advice services to ensure Working with: support that there is appropriate advice Nottinghamshire Ensure the best use of resources available County Council and Nottingham City Council 2 To monitor and evaluate the outcomes 15-16 Nottingham City Service should be treated in the least of the 24/7 Enhanced Crisis Resolution and South County restrictive setting possible and Home Treatment Team in the City CCGs People in crisis should expect that their needs and County area on a quarterly Working with: can be met appropriately at all times basis Nottinghamshire The review will include how well service Healthcare NHS users are being supported in the community Foundation Trust and ensure there are an adequate number
5 Update the Strategic Needs Assessment to include information to help plan and monitor against the Concordat actions 15-16 Nottinghamshire County Council and Nottingham City Council Public Health Departments, all CCGs Commissioners have robust data through which to monitor services 2. Access to support before crisis No. Action Timescale Led By Outcomes 1 To monitor the development of a Mental Health Crisis response by the 111 Service 111 Service will be linked with the Crisis Team to ensure a detailed assessment of service users and to enable referral to alternative community services as appropriate. 15-16 All CCGs Working with: Nottinghamshire Healthcare NHS Foundation Trust and 111 providers To provide service users with appropriate advice and reduce attendance at Emergency Departments 2 Monitor and review the range of telephone advice services to ensure that there is appropriate advice available 15-16 All CCGs Working with: Nottinghamshire County Council and Nottingham City Council Ensure people have access to advice and support Ensure the best use of resources 2 To monitor and evaluate the outcomes of the 24/7 Enhanced Crisis Resolution and Home Treatment Team in the City and County area on a quarterly basis The review will include how well service users are being supported in the community and ensure there are an adequate number 15-16 Nottingham City and South County CCGs Working with: Nottinghamshire Healthcare NHS Foundation Trust Service should be treated in the least restrictive setting possible People in crisis should expect that their needs can be met appropriately at all times
Nottingham-City-and-Nottinghamshire-Action-Plan-27.3.15.docx