Chapter 15: Organizational Strategy A New Strategy for Microsoft Companies change and as they continue to grow. This is necessary if they want to keep up with market demands and constant changes in consumer wants. Minor alterations to an organization’s behavior can help immensely, but can also cause problems when the changes are too drastic. When a new CEO takes over or a company merges with another, major changes can occur and potentially cause ethical dilemmas. Satya Nadella, newly appointed CEO of Microsoft, wants to completely shift the culture of the well-known software company from private employees to an open office. He wants to change their processes so that the company has more open communication. Currently employees hold on to their projects, but Nadella is making all teams share their software code. Critical Thinking Questions: If you were the manager what would you do? Would you change the main process employees are accustomed to and hope it goals well? Or would you maintain the same way of doing things due to fear of employee resistance? Source: Bort, Julie. Satya Nadella: This is How I’m Really Going to Change Microsoft’s Culture. Business Insider. Jul 15 2014. Pages 1-2. Chapter 16: Organizational Change and Development The Fit” for Zappos It’s extremely important for employees to feel the beliefs and values of the company they work for coincide with their own. Similarly, the organization should pay special attention to be sure of hiring employees who are a good fit. But sometimes a company can take the goal of finding the fit” to a new level, which can create ethical dilemmas. “right Tony Hsieh, CEO of Zappos, believes a company’s success is directly related to having who fully embrace the company’s customer-pleasing strategy. He hires employees for fit so they match what the organization stands for. Hsieh also follows this strategy when firing employees. If an employee doesn’t fit with the company strategy, he lets the person go. In fact, it is Zappos’ policy to offer $2000 to new hires to quit if they don’t quite fit into the culture. One problem with this approach is that it could lead to a mentality in the culture “groupthink” where diversity in thought and behavior are not welcome and conformity is prized. Critical Thinking Questions: If you were the manager what you do? Would you continue to fire employees whose views are different from what the company believes?
Chapter 15: Organizational Strategy A New Strategy for Microsoft Companies change and as they continue to grow. This is necessary if they want to keep up with market demands and constant changes in consumer wants. Minor alterations to an organization’s behavior can help immensely, but can also cause problems when the changes are too drastic. When a new CEO takes over or a company merges with another, major changes can occur and potentially cause ethical dilemmas. Satya Nadella, newly appointed CEO of Microsoft, wants to completely shift the culture of the well-known software company from private employees to an open office. He wants to change their processes so that the company has more open communication. Currently employees hold on to their projects, but Nadella is making all teams share their software code. Critical Thinking Questions: If you were the manager what would you do? Would you change the main process employees are accustomed to and hope it goals well? Or would you maintain the same way of doing things due to fear of employee resistance? Source: Bort, Julie. Satya Nadella: This is How I’m Really Going to Change Microsoft’s Culture. Business Insider. Jul 15 2014. Pages 1-2. Chapter 16: Organizational Change and Development The Fit” for Zappos It’s extremely important for employees to feel the beliefs and values of the company they work for coincide with their own. Similarly, the organization should pay special attention to be sure of hiring employees who are a good fit. But sometimes a company can take the goal of finding the “right fit” to a new level, which can create ethical dilemmas. Tony Hsieh, CEO of Zappos, believes a company’s success is directly related to having who fully embrace the company’s customer-pleasing strategy. He hires employees for fit so they match what the organization stands for. Hsieh also follows this strategy when firing employees. If an employee doesn’t fit with the company strategy, he lets the person go. In fact, it is Zappos’ policy to offer $2000 to new hires to quit if they don’t quite fit into the culture. One problem with this approach is that it could lead to a “groupthink” mentality in the culture where diversity in thought and behavior are not welcome and conformity is prized. Critical Thinking Questions: If you were the manager what you do? Would you continue to fire employees whose views are different from what the company believes?
Neck%20OB%20-%20Ethical%20Dilemmas.docx