Any variation or additions from the interview narrative PROCESS COMPLETE NonMAGI Eligibility Processing New App UNIVERSAL – – 1 Begin Retrieve and accept the work task Ready for Final Processing”. Go “Case to Step 2. 2 Interview Check to ensure interview has been completed. Interview complete? Go to Step 3. Interview not completed? See Interview Process Guide for instructions on how to complete the interview. Once interview is complete, go to Step 3. 3 Check Application For paper applications, check that it is a valid application containing name, for Completeness address and signature. If information is complete, go to Step 4. If application is not valid: Attempt to contact client to have phone application completed (if applicable to your area, if not, continue to next bullet). If successful, go to Step 3. If unable to reach client, return (mail) the application back to client with note about missing information/signature (include a return envelope). If there is no means to contact the client, notify application management by email. 4 Compare Review N-Focus entries with information provided on current application. Application to Example: Name, address System Information matches? Go to Step 5. Information doesn’t match? Make corrections to NFOCUS, then go to Step 5. 5 Determine Financial Determine financial responsibility Responsibility Spouse for spouse Parent for child Go to Step 6. 6 Verifications Compare application information with HUB verification results. Review application for: Citizenship/Alien status lawful presence residency
Any variation or additions from the interview narrative PROCESS COMPLETE NonMAGI Eligibility Processing – New App – UNIVERSAL 1 Begin Retrieve and accept the work task “Case Ready for Final Processing”. Go to Step 2. 2 Interview Check to ensure interview has been completed. Interview complete? Go to Step 3. Interview not completed? See Interview Process Guide for instructions on how to complete the interview. Once interview is complete, go to Step 3. 3 Check Application for Completeness For paper applications, check that it is a valid application containing name, address and signature. If information is complete, go to Step 4. If application is not valid: Attempt to contact client to have phone application completed (if applicable to your area, if not, continue to next bullet). If successful, go to Step 3. If unable to reach client, return (mail) the application back to client with note about missing information/signature (include a return envelope). If there is no means to contact the client, notify application management by email. 4 Compare Application to System Review N-Focus entries with information provided on current application. Example: Name, address Information matches? Go to Step 5. Information doesn’t match? Make corrections to NFOCUS, then go to Step 5. 5 Determine Financial Responsibility Determine financial responsibility Spouse for spouse Parent for child Go to Step 6. 6 Verifications Compare application information with HUB verification results. Review application for: Citizenship/Alien status lawful presence residency
MLTC%20Medicaid%20%20Eligibility%20Processing%20Guide.docx