reports, and competency resource development competency models and problems at the evaluation, and models and training needs for assessments, for a local organizational level maintenance functions specific categories of facility on a national and/or positions that involve international scale fairly well-defined and readily understood duties (e.g., custodial, administrative support and assistance) - Persuades others; builds consensus through give and take; gains cooperation from others to obtain Influencing/Negotiating information and accomplish goals. Awareness Basic Intermediate Advanced Expert Settles a difference of Meets with coworkers Represents the office in Negotiates with leaders Leads a team of experts opinion with a coworker and supervisor to build reaching compromises for changes to to provide advice on, without generating consensus on the design on an multi-office organization based on and build credibility for, animosity of a new product or project without feedback from a multi-level negotiation service damaging relationships subordinates process Participates willingly in Conveys factual Persuades supervisor to Convinces office Influences agency consensus building information to support change his/her position leadership to change a leadership to adopt a one’s point of view or approach to better fit procedure to improve new approach for when persuading team a situational need effectiveness obtaining an agency goal members to adopt a new without damaging the approach relationship Recognizes the need to Develops trust among Obtains buy-in for a Encourages an employee Convinces colleagues gather the necessary various parties involved project by using open to seek professional and management to documentation to justify in a negotiation process and honest assistance for a personal accept recommendations a request for additional communication and by issue that affects work involving substantive
reports, and competency models resource development and training needs for specific categories of positions that involve fairly well-defined and readily understood duties (e.g., custodial, administrative support and assistance) competency models and assessments, for a local facility problems at the organizational level evaluation, and maintenance functions on a national and/or international scale Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals. Awareness Basic Intermediate Advanced Expert Settles a difference of opinion with a coworker without generating animosity Meets with coworkers and supervisor to build consensus on the design of a new product or service Represents the office in reaching compromises on an multi-office project without damaging relationships Negotiates with leaders for changes to organization based on feedback from subordinates Leads a team of experts to provide advice on, and build credibility for, a multi-level negotiation process Participates willingly in consensus building Conveys factual information to support one’s point of view when persuading team members to adopt a new approach Persuades supervisor to change his/her position or approach to better fit a situational need without damaging the relationship Convinces office leadership to change a procedure to improve effectiveness Influences agency leadership to adopt a new approach for obtaining an agency goal Recognizes the need to gather the necessary documentation to justify a request for additional Develops trust among various parties involved in a negotiation process Obtains buy-in for a project by using open and honest communication and by Encourages an employee to seek professional assistance for a personal issue that affects work Convinces colleagues and management to accept recommendations involving substantive
OLWD%20Competency%20Model_Final.docx