Introduction The My Aged Care vision is to it easier for older people, their families, and ‘make carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them’. 2.1 Context My Aged Care was introduced on 1 July 2013 and consists of the My Aged Care contact centre (1800 200 422) and website (myagedcare.gov.au). My Aged Care currently provides: Information aged care to consumers, family members and carers Online service finders that provide information on aged care service providers and assessors Online fee estimators for pricing on Home Care Packages and aged care homes. After July 2015, people seeking access to aged care services for the first time will need to contact the My Aged Care contact centre to discuss their aged care needs and have a client record created. My Aged Care client interactions are described in the diagram on page 7. Clients receiving services prior to July 2015 do not need to register with My Aged Care unless their needs and/or circumstances change.
Introduction The My Aged Care vision is to ‘make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them’. 2.1 Context My Aged Care was introduced on 1 July 2013 and consists of the My Aged Care contact centre (1800 200 422) and website (myagedcare.gov.au). My Aged Care currently provides: Information aged care to consumers, family members and carers Online service finders that provide information on aged care service providers and assessors Online fee estimators for pricing on Home Care Packages and aged care homes. After July 2015, people seeking access to aged care services for the first time will need to contact the My Aged Care contact centre to discuss their aged care needs and have a client record created. My Aged Care client interactions are described in the diagram on page 7. Clients receiving services prior to July 2015 do not need to register with My Aged Care unless their needs and/or circumstances change.
my_aged_care_regional_assessment_service_guidelines_-_june_2015.docx