Ofcom’s Behavioural Competencies Communicating Listening with an Open Making a Difference Empowering and Investing in & Genuine Collaboration Openly & Honestly Mind Prioritising Supporting our Colleagues ORGANISATIONAL LEADERSHIP Communicate with Be a Role Model Take Personal Empower Colleagues Develop People Collaborate Integrity Responsibility Embody our Values, stand Engage everyone in Build future capability by Promote a culture of by what we believe in, Ofcom’s ambition, supporting, developing working across Ofcom’s purpose and Foster enthusiasm, and have time for everyone enabling colleagues to and mentoring colleagues boundaries to encourage direction and build provide energy and drive, and behave as we expect understand their role and to realise their potential innovation and to authentic relationships to sustain pace and of others play their part in in the work they do here optimise our outcomes showing we listen and will deliver results achieving our goals do what we say PEOPLE MANAGEMENT Addresses unacceptable Makes time to listen and Explicitly links Ofcom’s Delegates effectively and Gives effective and timely Encourages and behaviour proactively and is receptive to alternative strategy to both team provides appropriate feedback on performance collaboration within and constructively views and individual activities levels of support and supports colleague between teams Shows self awareness, Creates a safe Sets stretching objectives Prioritises workloads in development Motivates the team to recognising the impact of environment to allow with clear expectations, line with business Balances others individual perform effectively and his/her actions and colleagues to be heard encouraging individuals objectives making best career aspirations with deliver value for money behaviours to achieve their best use of skills and resources team needs and the delivery of results INDIVIDUAL DELIVERY
Ofcom’s Behavioural Competencies Communicating Openly & Honestly Listening with an Open Mind Making a Difference Empowering and Prioritising Investing in & Supporting our Colleagues Genuine Collaboration ORGANISATIONAL LEADERSHIP Communicate with Integrity Ofcom’s purpose and direction and build authentic relationships showing we listen and will do what we say Be a Role Model Embody our Values, stand by what we believe in, have time for everyone and behave as we expect of others Take Personal Responsibility Foster enthusiasm, and provide energy and drive, to sustain pace and deliver results Empower Colleagues Engage everyone in Ofcom’s ambition, enabling colleagues to understand their role and play their part in achieving our goals Develop People Build future capability by supporting, developing and mentoring colleagues to realise their potential in the work they do here Collaborate Promote a culture of working across boundaries to encourage innovation and to optimise our outcomes PEOPLE MANAGEMENT Addresses unacceptable behaviour proactively and constructively Shows self awareness, recognising the impact of his/her actions and behaviours Makes time to listen and is receptive to alternative views Creates a safe environment to allow colleagues to be heard Explicitly links Ofcom’s strategy to both team and individual activities Sets stretching objectives with clear expectations, encouraging individuals to achieve their best Delegates effectively and provides appropriate levels of support Prioritises workloads in line with business objectives making best use of skills and resources Gives effective and timely feedback on performance and supports colleague development Balances others individual career aspirations with team needs and the delivery of results Encourages and collaboration within and between teams Motivates the team to perform effectively and deliver value for money INDIVIDUAL DELIVERY
Ofcom-leadership-skills-and-behavioural-competencies.docx