subscribe to an MFN-2 network service such as WAN, MAN, or broadband in order to qualify for subscribing to ancillary managed security services. Security Monitoring and Reporting The security event monitoring and reporting service is provided to customer-owned equipment and includes: Firewall event monitoring and reporting Session border controller monitoring and reporting Network intrusion detection or prevention system monitoring and reporting Device monitoring and reporting (servers, routers, switches) Security Device Lifecycle Management Service The security device lifecycle management service offers a solution for lifecycle management of customer-owned, premise-based security appliances. In addition to monitoring the availability and performance of the security appliances, this service also offers integration with the enterprise Security Information and Event Management (SIEM) and is monitored 24 hours a day, seven days a week, 365 days a by the MFN-2 NOC/SOC. Vulnerability Management and Compliance Service The vulnerability management and compliance service identifies exposures and weak spots in customer environments by performing continual, accurate, external and internal scanning across the MFN-2 network. Vulnerability results are integrated into the enterprise SIEM solution ArcSight. ArcSight is available via the MFN-2 Customer Portal (see Section 8.5 for more information). Log Retention Services The log retention service supports a wide range of sources, allowing the capture and aggregation of millions of logs generated every day by critical information assets such as servers, routers, firewalls, databases, applications, and other systems. Next Generation Content Filtering/URL Blocking Service The Next Generation content filtering/URL blocking service helps end-users enforce their protection policies and block inappropriate, illegal, and dangerous web content. This service has the ability to block multiple categories of objectionable web content, providing the necessary combination of control and flexibility to protect important resources. Security Response and Consulting The MyFloridaNet-2 end-user will have access to a threat intelligence research team to assist in identifying threats and developing preventative counter measures based on information collected from monitoring events world-wide. Service Level Agreements (SLA) Overview The MyFloridaNet-2 infrastructure and services is backed by stringent network performance and operational service commitments. These commitments are based upon guaranteed response times and
subscribe to an MFN-2 network service such as WAN, MAN, or broadband in order to qualify for subscribing to ancillary managed security services. Security Monitoring and Reporting The security event monitoring and reporting service is provided to customer-owned equipment and includes: Firewall event monitoring and reporting Session border controller monitoring and reporting Network intrusion detection or prevention system monitoring and reporting Device monitoring and reporting (servers, routers, switches) Security Device Lifecycle Management Service The security device lifecycle management service offers a solution for lifecycle management of customer-owned, premise-based security appliances. In addition to monitoring the availability and performance of the security appliances, this service also offers integration with the enterprise Security Information and Event Management (SIEM) and is monitored 24 hours a day, seven days a week, 365 days a by the MFN-2 NOC/SOC. Vulnerability Management and Compliance Service The vulnerability management and compliance service identifies exposures and weak spots in customer environments by performing continual, accurate, external and internal scanning across the MFN-2 network. Vulnerability results are integrated into the enterprise SIEM solution ArcSight. ArcSight is available via the MFN-2 Customer Portal (see Section 8.5 for more information). Log Retention Services The log retention service supports a wide range of sources, allowing the capture and aggregation of millions of logs generated every day by critical information assets such as servers, routers, firewalls, databases, applications, and other systems. Next Generation Content Filtering/URL Blocking Service The Next Generation content filtering/URL blocking service helps end-users enforce their protection policies and block inappropriate, illegal, and dangerous web content. This service has the ability to block multiple categories of objectionable web content, providing the necessary combination of control and flexibility to protect important resources. Security Response and Consulting The MyFloridaNet-2 end-user will have access to a threat intelligence research team to assist in identifying threats and developing preventative counter measures based on information collected from monitoring events world-wide. Service Level Agreements (SLA) Overview The MyFloridaNet-2 infrastructure and services is backed by stringent network performance and operational service commitments. These commitments are based upon guaranteed response times and
MFN-2_49_User_Guide_RevC.docx