PC4. convert voice recordings into word 15 0 15 processed text using standard templates and tools PC5. check transcriptions with peers and/or 15 15 0 supervisor, as required PC6. obtain advice and guidance from 15 15 0 appropriate people, where required PC7. comply with your organization’s policies, 10 0 10 procedures, guidelines and client-specific SLAs when transcribing medical information Total 100 30 70 2. SSC/N2408 (Apply PC1. review the information provided in medical 20 0 20 diagnostic and records to determine precisely the diagnosis and procedural codes to procedures carried out medical records) PC2. identify any issues with medical records 10 10 0 and clarify these with appropriate people PC3. access your organization’s knowledge base 20 0 20 to identify the correct diagnostic and procedural codes PC4. apply correct diagnostic and procedural 20 0 20 codes to medical records PC5. check the accuracy of coding with peers 10 10 0 and/or supervisor, as required PC6. obtain advice and guidance from 10 10 0 appropriate people, where required PC7. comply with your organization’s policies, 10 0 10 procedures, guidelines and client-specific SLAs when applying diagnostic and procedural codes to medical records Total 100 30 70 3. (Schedule PC1. record requests for appointments in your 20 0 20 appointments on behalf organization’s systems, following procedures, of healthcare providers) guidelines and service level agreements (SLAs) PC2. obtain required information about patients 25 0 25 and their needs for appointments PC3. identify any issues with information and 25 25 0 clarify these with appropriate people PC4. book appointments for patients in your 20 0 20 organization’s systems, following procedures, guidelines and service level agreements (SLAs) PC5. obtain advice and guidance from 10 0 10 appropriate people, where required Total 100 25 75 PC1. establish and your work 6.25 0 6.25 (Manage your work to meet requirements with appropriate people requirements) PC2. keep your immediate work area clean 12.5 6.25 6.25 and tidy PC3. utilize your time effectively 12.5 6.25 6.25 PC4. use resources correctly and efficiently 18.75 6.25 12.5 PC5. treat confidential information correctly 6.25 0 6.25 PC6. work in line with your organization’s 12.5 0 12.5 policies and procedures
PC4. convert voice recordings into word processed text using standard templates and tools 15 0 15 PC5. check transcriptions with peers and/or supervisor, as required 15 15 0 PC6. obtain advice and guidance from appropriate people, where required 15 15 0 PC7. comply with your organization’s policies, procedures, guidelines and client-specific SLAs when transcribing medical information 10 0 10 Total 100 30 70 2. SSC/N2408 (Apply diagnostic and procedural codes to medical records) PC1. review the information provided in medical records to determine precisely the diagnosis and procedures carried out 20 0 20 PC2. identify any issues with medical records and clarify these with appropriate people 10 10 0 PC3. access your organization’s knowledge base to identify the correct diagnostic and procedural codes 20 0 20 PC4. apply correct diagnostic and procedural codes to medical records 20 0 20 PC5. check the accuracy of coding with peers and/or supervisor, as required 10 10 0 PC6. obtain advice and guidance from appropriate people, where required 10 10 0 PC7. comply with your organization’s policies, procedures, guidelines and client-specific SLAs when applying diagnostic and procedural codes to medical records 10 0 10 Total 100 30 70 3. (Schedule appointments on behalf of healthcare providers) PC1. record requests for appointments in your organization’s systems, following procedures, guidelines and service level agreements (SLAs) 20 0 20 PC2. obtain required information about patients and their needs for appointments 25 0 25 PC3. identify any issues with information and clarify these with appropriate people 25 25 0 PC4. book appointments for patients in your organization’s systems, following procedures, guidelines and service level agreements (SLAs) 20 0 20 PC5. obtain advice and guidance from appropriate people, where required 10 0 10 Total 100 25 75 (Manage your work to meet requirements) PC1. establish and your work requirements with appropriate people 6.25 0 6.25 PC2. keep your immediate work area clean and tidy 12.5 6.25 6.25 PC3. utilize your time effectively 12.5 6.25 6.25 PC4. use resources correctly and efficiently 18.75 6.25 12.5 PC5. treat confidential information correctly 6.25 0 6.25 PC6. work in line with your organization’s policies and procedures 12.5 0 12.5
NSQF_-_SIMPLIFIED_SSC_Q2402_V3.docx