MyDiscounts User Guide The website is for use by NTU staff only, but store-cards/vouchers purchased can be given to friends and family. Registration is required to access the discounts website using the NTU access code (available on the Lifestyle Discounts want to know more’ ‘I section). If you experience any technical issues or have questions about cards purchased please contact the supplier on 01709 303107, email at , or view the Help section on the My Discounts website. SEARCHING FOR SHOPS AND BUSINESSES OFFERING DISCOUNTS From the home page, either: Enter the name of a specific shop/business within the facility, or ‘Search’ Expand the relevant category the button at the base of the category section ‘More’ to reveal all shops and businesses within that category then click on your chosen one OBTAINING YOUR DISCOUNT ON-LINE/VIA TELEPHONE Once you have selected your shop/business, if discount is only available direct from them on-line or via telephone you will see the following on your screen. If you choose to shop on-line your discount will be applied automatically when you click on the Offer’ button which directs you to their website. If you prefer to place ‘Redeem your order for their services/products over the phone you will need to provide the discount code revealed by clicking the Code’ button. ‘Reveal Buying Your DISCOUNT Store-Card/VOUCHER Once your shop/business is selected click on ‘Redeem offer’. When ordering a store-card/voucher your discount is calculated automatically when you enter the amount you wish to load onto your card (as shown below). Once you add your card to your basket you can continue shopping and add other store-cards and vouchers to your basket (postage is a fixed amount and you will not be charged additional postage for the delivery of multiple cards). You can amend/delete items in your basket prior to purchase. The checkout process will request completion of your delivery address, delivery method and debit card details for payment. You will usually receive your store-card(s)/voucher(s) through the post within three days of placing your order. Store-cards will be validated for use the morning after you receive
MyDiscounts User Guide The website is for use by NTU staff only, but store-cards/vouchers purchased can be given to friends and family. Registration is required to access the discounts website using the NTU access code (available on the Lifestyle Discounts ‘I want to know more’ section). If you experience any technical issues or have questions about cards purchased please contact the supplier on 01709 303107, email at , or view the Help section on the My Discounts website. SEARCHING FOR SHOPS AND BUSINESSES OFFERING DISCOUNTS From the home page, either: Enter the name of a specific shop/business within the ‘Search’ facility, or Expand the relevant category the ‘More’ button at the base of the category section to reveal all shops and businesses within that category then click on your chosen one OBTAINING YOUR DISCOUNT ON-LINE/VIA TELEPHONE Once you have selected your shop/business, if discount is only available direct from them on-line or via telephone you will see the following on your screen. If you choose to shop on-line your discount will be applied automatically when you click on the ‘Redeem Offer’ button which directs you to their website. If you prefer to place your order for their services/products over the phone you will need to provide the discount code revealed by clicking the ‘Reveal Code’ button. Buying Your DISCOUNT Store-Card/VOUCHER Once your shop/business is selected click on ‘Redeem offer’. When ordering a store-card/voucher your discount is calculated automatically when you enter the amount you wish to load onto your card (as shown below). Once you add your card to your basket you can continue shopping and add other store-cards and vouchers to your basket (postage is a fixed amount and you will not be charged additional postage for the delivery of multiple cards). You can amend/delete items in your basket prior to purchase. The checkout process will request completion of your delivery address, delivery method and debit card details for payment. You will usually receive your store-card(s)/voucher(s) through the post within three days of placing your order. Store-cards will be validated for use the morning after you receive
mydiscounts-user-guide-v5.docx