Disability continues to be the leading reason for discrimination complaints received by the Australian Human Rights Commission. Disability comprised 37 per cent of these types of complaints in 2012–13. Most Disability Discrimination Act complaints in 2012–13 related to goods, services and facilities (34 per cent) or employment (33 per cent). Unlawful contravention of a disability standard was cited in 11 per cent of complaints. The major areas of complaints during the past five years are set out in Figure 1. Figure 1 Top-five areas of disability-related complaints, proportions received by area between 2008–09 and 2012–13 2008-09 2009-10 2010-11 2011-12 2012-13 980 1057 823 955 793 Total Disability-related Complaints 2035 2354 2176 1249 1084 Top five areas of complaints received* 35% 37% 35% 36% 34% Goods, Services and Facilities 40% 36% 31% 31% 33% Employment 8% 9% 11% 12% 11% Unlawful to Contravene Disability Standard 2% 3% 6% 4% 6% Access to Premises 9% 9% 9% 8% 6% Education Notes: Each complaint can cover multiple areas, which is why there are more areas received than the number of complaints. In addition to the areas above, 1 per cent to 3 per cent of complaints related to Accommodation, Commonwealth Administration and Laws, Clubs and Incorporated Associations and Superannuation, between 2008-09 and 2012-13. There were none or less than 1 per cent of complaints relating to Land, Advertisements, Sport, Qualifying Bodies, and Registered Organisations in this period. Source: Australian Human Rights Commission Annual Report: 2008-09, 2009-10, 2010-11, 2011-12 and 2012-13. Further data on these trend indicators, including available information by gender, Indigenous status and other factors, appear in Appendix 2. Stakeholder feedback Rights protection, justice and legislation were identified by stakeholders as needing a high priority for further investigation and investment by governments. While stakeholders acknowledged the Australian Human Rights Commission’s Equal Before the Law Report as a positive step forward, they also noted that the true value of the report would only become evident in the way governments respond to its insights and proposed actions.
Disability continues to be the leading reason for discrimination complaints received by the Australian Human Rights Commission. Disability comprised 37 per cent of these types of complaints in 2012–13. Most Disability Discrimination Act complaints in 2012–13 related to goods, services and facilities (34 per cent) or employment (33 per cent). Unlawful contravention of a disability standard was cited in 11 per cent of complaints. The major areas of complaints during the past five years are set out in Figure 1. Figure 1 Top-five areas of disability-related complaints, proportions received by area between 2008–09 and 2012–13 2008-09 2009-10 2010-11 2011-12 2012-13 Total Disability-related Complaints 980 1057 823 955 793 Top five areas of complaints received* 2035 2354 2176 1249 1084 Goods, Services and Facilities 35% 37% 35% 36% 34% Employment 40% 36% 31% 31% 33% Unlawful to Contravene Disability Standard 8% 9% 11% 12% 11% Access to Premises 2% 3% 6% 4% 6% Education 9% 9% 9% 8% 6% Notes: Each complaint can cover multiple areas, which is why there are more areas received than the number of complaints. In addition to the areas above, 1 per cent to 3 per cent of complaints related to Accommodation, Commonwealth Administration and Laws, Clubs and Incorporated Associations and Superannuation, between 2008-09 and 2012-13. There were none or less than 1 per cent of complaints relating to Land, Advertisements, Sport, Qualifying Bodies, and Registered Organisations in this period. Source: Australian Human Rights Commission Annual Report: 2008-09, 2009-10, 2010-11, 2011-12 and 2012-13. Further data on these trend indicators, including available information by gender, Indigenous status and other factors, appear in Appendix 2. Stakeholder feedback Rights protection, justice and legislation were identified by stakeholders as needing a high priority for further investigation and investment by governments. While stakeholders acknowledged the Australian Human Rights Commission’s Equal Before the Law Report as a positive step forward, they also noted that the true value of the report would only become evident in the way governments respond to its insights and proposed actions.
nds_progress_report_2014_narrative.docx