Volunteer Lay Reviewer for Healthcare Inspectorate (HIW) We need Volunteer Lay Reviewers from a range of backgrounds from all over Wales. We particularly welcome applications from people with disabilities, people from ethnic minority communities and young people who are currently under-represented. Volunteer Lay Reviewers are important members of the HIW review teams and bring their values and life experience into the work of HIW. Their objective assessment helps us to highlight concerns for healthcare providers, to consider, address and subsequently improve the care that patients receive. We provide an induction/training day for all new volunteers which will provide you with an overview of the work of HIW. During this day you will find out more detail about your role and what is required of you when you take part in an inspection/investigation. You will also have an opportunity to meet some of the HIW team. All successful applicants will be required to undertake a Disclosure and Barring Services (DBS) check. Do you want to make a difference? If you want to help us to improve patient safety, ensure that the quality of experience each patient receives is maximised and you have the following qualities then you be who we are looking for. good communication skills, both verbal and written honest and open approach non judgemental, non biased good team player good observation skills awareness and commitment to equality and diversity keen willingness to work to the values of HIW be able to concentrate in a busy environment as inspection and review visits can be intensive How will this role help you? By taking part in our inspections and reviews you will have a chance to learn more about the way health services work. Inspection and review helps to highlight areas of good practice which can be shared. You will be part of this and will be helping to improve the quality of services in Wales. When you take part in an inspection you will receive verbal and written feedback from your Inspection Manager. You will have the opportunity to increase your confidence and build on the following skills: communication skills, both verbal and written
Volunteer Lay Reviewer for Healthcare Inspectorate (HIW) We need Volunteer Lay Reviewers from a range of backgrounds from all over Wales. We particularly welcome applications from people with disabilities, people from ethnic minority communities and young people who are currently under-represented. Volunteer Lay Reviewers are important members of the HIW review teams and bring their values and life experience into the work of HIW. Their objective assessment helps us to highlight concerns for healthcare providers, to consider, address and subsequently improve the care that patients receive. We provide an induction/training day for all new volunteers which will provide you with an overview of the work of HIW. During this day you will find out more detail about your role and what is required of you when you take part in an inspection/investigation. You will also have an opportunity to meet some of the HIW team. All successful applicants will be required to undertake a Disclosure and Barring Services (DBS) check. Do you want to make a difference? If you want to help us to improve patient safety, ensure that the quality of experience each patient receives is maximised and you have the following qualities then you be who we are looking for. good communication skills, both verbal and written honest and open approach non judgemental, non biased good team player good observation skills awareness and commitment to equality and diversity keen willingness to work to the values of HIW be able to concentrate in a busy environment as inspection and review visits can be intensive How will this role help you? By taking part in our inspections and reviews you will have a chance to learn more about the way health services work. Inspection and review helps to highlight areas of good practice which can be shared. You will be part of this and will be helping to improve the quality of services in Wales. When you take part in an inspection you will receive verbal and written feedback from your Inspection Manager. You will have the opportunity to increase your confidence and build on the following skills: communication skills, both verbal and written
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