Venter. “Microsoft Dynamics AX for Retail Microsoft Dynamics already has helped us accelerate inventory throughput and respond swiftly to Microsoft Dynamics is a line of integrated, emerging customer needs. We will benefit adaptable business management solutions from that experience as we run more that enables you and your people to make targeted campaigns and promotions.” business decisions with greater confidence. Microsoft Dynamics works like familiar Take Control of the Business to Serve Microsoft software such as Microsoft Office, Customers Better which means less of a learning curve for The Microsoft Store has won wide visibility your people, so they can get up and within the company for working effectively running quickly and focus on what’s most with meaningful reporting that enables important. And because it is from business insight. Strategic and tactical Microsoft, it easily works with the reporting takes place at several levels, from systems that your company already has highly detailed reports for store managers implemented. By automating and to summary sales performance overviews streamlining financial, customer for corporate executives. “We have relationship, and supply chain processes, sales reporting from all the stores, Microsoft Dynamics brings together giving retail managers and company people, processes, and technologies, executives an optimal level of insight and increasing the productivity and control in assessing store events and effectiveness of your business, and helping managing retail activities for best results,” you drive business success. says Jordan. “I expect that more business groups will take advantage of the reporting For more information about Microsoft capabilities in the Microsoft Dynamics Dynamics, go to: solutions.” Customers ultimately stand to benefit from the enhanced insight of managers at the Microsoft retail stores. As Venter comments, “The more we understand all aspects of the business, the better we can anticipate and meet customers’ needs and be aware of their changing interests. That will help us ensure that we always have the right products on hand, and continue to boost customer loyalty.” Additional Resources
Venter. “Microsoft Dynamics AX for Retail already has helped us accelerate inventory throughput and respond swiftly to emerging customer needs. We will benefit from that experience as we run more targeted campaigns and promotions.” Take Control of the Business to Serve Customers Better The Microsoft Store has won wide visibility within the company for working effectively with meaningful reporting that enables business insight. Strategic and tactical reporting takes place at several levels, from highly detailed reports for store managers to summary sales performance overviews for corporate executives. “We have sales reporting from all the stores, giving retail managers and company executives an optimal level of insight and control in assessing store events and managing retail activities for best results,” says Jordan. “I expect that more business groups will take advantage of the reporting capabilities in the Microsoft Dynamics solutions.” Customers ultimately stand to benefit from the enhanced insight of managers at the Microsoft retail stores. As Venter comments, “The more we understand all aspects of the business, the better we can anticipate and meet customers’ needs and be aware of their changing interests. That will help us ensure that we always have the right products on hand, and continue to boost customer loyalty.” Additional Resources Microsoft Dynamics Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. And because it is from Microsoft, it easily works with the systems that your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, increasing the productivity and effectiveness of your business, and helping you drive business success. For more information about Microsoft Dynamics, go to:
microsoft_store_case_study_axretail.docx