Metrics: CE #1: Agency Cost Savings Unit of Benchmark Baseline Benchmark Outcome Measurement Achieved? Total cost of task HAP Contracts Expected HAP in dollars executed in FY 13: Contracts (decrease). 11 executed in FY 2017: 13 Time to Prepare Time to Prepare HAP contract HAP contract to implementation: 2 after hours implementation: .25 hours Average hourly wage: $18.17 Average hourly wage: $18.24 Total cost prior to implementation:$400 Total cost after implementation: $59 CE #2: Staff Time Savings Unit of Benchmark Baseline Benchmark Outcome Measurement Achieved? Total time to Expected HAP HAP Contracts complete the task Contracts executed in FY in staff hours executed in FY 13: 11 (decrease). 2017: 13 Time to Prepare Time to Prepare HAP contract HAP contract to after implementation: implementation: 2 hours .25 hours Total staff time Total staff time required prior to required after implementation: implementation: 22 hours 3.25 hours Activity 2011-4: Biennial Recertification Process Under this initiative, the recertification process has Description/Update of MTW Activity: been modified from an annual to a biennial process. DHCD initially planned to apply the biennial recertification policy to households on fixed income only; however, DHCD
Metrics: CE #1: Agency Cost Savings Unit of Measurement Baseline Benchmark Outcome Benchmark Achieved? Total cost of task in dollars (decrease). HAP Contracts executed in FY 13: 11 Time to Prepare HAP contract to implementation: 2 hours Average hourly wage: $18.17 Total cost prior to implementation:$400 Expected HAP Contracts executed in FY 2017: 13 Time to Prepare HAP contract after implementation: .25 hours Average hourly wage: $18.24 Total cost after implementation: $59 CE #2: Staff Time Savings Unit of Measurement Baseline Benchmark Outcome Benchmark Achieved? Total time to complete the task in staff hours (decrease). HAP Contracts executed in FY 13: 11 Time to Prepare HAP contract to implementation: 2 hours Total staff time required prior to implementation: 22 hours Expected HAP Contracts executed in FY 2017: 13 Time to Prepare HAP contract after implementation: .25 hours Total staff time required after implementation: 3.25 hours Activity 2011-4: Biennial Recertification Process Description/Update of MTW Activity: Under this initiative, the recertification process has been modified from an annual to a biennial process. DHCD initially planned to apply the biennial recertification policy to households on fixed income only; however, DHCD
MTW2017mtwannualplanapproved_0.docx