Auditing Activity Timers Reminders/Alerts Phase Four: Evaluation Phase Table 14: Evaluation Activities and Required Functionality Performed By Task Description Required CRM Functionality System and Score submitted data Scoring Algos Eval Staff Auditing Predictive Analysis (BI) Eval Staff Conduct Evaluation Assessment Task Owner Assignment Review documentation Serial/Parallel workflows Checklists Review/capture remarks Customized data capture Review/capture forms correspondence Personalized bookmarks Review/capture historical Web Services Integration profile data and/or Auditing submission/rejection data Activity Timers Review / capture VOIP VIP accounts messages Escalated task assignments Risk Profiling / QA process profiling Activity timers Eval Staff Validate Examiner’s Rule-based task owner Recommendation assignments Email VOIP integration/recording Document Management Escalated task assignments Risk Profiling / QA process profiling Activity timers SharePoint Integration Checklists Activity Timers Auditing Customized Quality Control policies Eval Staff Assign preliminary Eval QA Algos (system) Recommendation score Customized Notification/ Alerts Auditing
Auditing Activity Timers Reminders/Alerts Phase Four: Evaluation Phase Table 14: Evaluation Activities and Required Functionality Performed By Task Description Required CRM Functionality System and Eval Staff Score submitted data Scoring Algos Auditing Predictive Analysis (BI) Eval Staff Conduct Evaluation Assessment Review documentation Review/capture remarks Review/capture correspondence Review/capture historical profile data and/or submission/rejection data Review / capture VOIP messages Task Owner Assignment Serial/Parallel workflows Checklists Customized data capture forms Personalized bookmarks Web Services Integration Auditing Activity Timers VIP accounts Escalated task assignments Risk Profiling / QA process profiling Activity timers Eval Staff Validate Examiner’s Recommendation Rule-based task owner assignments Email VOIP integration/recording Document Management Escalated task assignments Risk Profiling / QA process profiling Activity timers SharePoint Integration Checklists Activity Timers Auditing Customized Quality Control policies Eval Staff (system) Assign preliminary Eval Recommendation score QA Algos Customized Notification/ Alerts Auditing
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