personnel to service and support its Gateway and associated functions, which person(s) are available to provide: physical support, on an on-site basis, during Business Hours; and remote on-call support outside Business Connections and disconnections Connection eligibility To be and remain eligible for connection to the Superannuation Transaction Network for the purposes of operating a Gateway, a Gateway Operator must: undertake and successfully complete the entry process in accordance with the Superannuation Transaction Network process and requirements for New Gateway Operators; have its connection request endorsed by written notification: from a Superannuation Entity to the ATO resulting in the Gateway Operator being recorded in the ATO Fund Register as the Gateway Operator for the Superannuation Entity; or from an employer or their service provider to the GOG Secretariat nominating the Gateway Operator as their Gateway Operator; commit to certify each other, as participants in the Superannuation Transaction Network by undertaking and successfully passing interoperability testing between all parties to the regulations as outlined in the testing framework and criteria set out in Appendix A. Disconnecting GSPs Before a Gateway Operator may permit or implement any disconnection of its connectivity or systems from the Superannuation Transaction Network, that Gateway Operator must: submit at least four (4) weeks prior written notice of that disconnection to each employer or Superannuation Entity for which it performs Gateway Services; reasonably co-operate with each such employer or Superannuation Entity in relation to the co-ordination of any such proposed disconnection and the transition of the performance of Gateway-related functions and services (including Gateway-related data and messaging services) and/or connected or associated functions to any Gateway Operator nominated by that employer or Superannuation Entity; be otherwise entitled to permit or implement that disconnection, including under the terms of any contract or agreement with each employer or Superannuation Entity for which it performs Gateway Services; cooperate with the transfer of historical data records if required by the Gateway Operator’s client(s) as allowed under clause 6.7(f)(ii); and procure that it is ceases to be the subject of an active listing as a Gateway Service Provider in the Fund Validation Service spreadsheet held by the ATO.
personnel to service and support its Gateway and associated functions, which person(s) are available to provide: physical support, on an on-site basis, during Business Hours; and remote on-call support outside Business Connections and disconnections Connection eligibility To be and remain eligible for connection to the Superannuation Transaction Network for the purposes of operating a Gateway, a Gateway Operator must: undertake and successfully complete the entry process in accordance with the Superannuation Transaction Network process and requirements for New Gateway Operators; have its connection request endorsed by written notification: from a Superannuation Entity to the ATO resulting in the Gateway Operator being recorded in the ATO Fund Register as the Gateway Operator for the Superannuation Entity; or from an employer or their service provider to the GOG Secretariat nominating the Gateway Operator as their Gateway Operator; commit to certify each other, as participants in the Superannuation Transaction Network by undertaking and successfully passing interoperability testing between all parties to the regulations as outlined in the testing framework and criteria set out in Appendix A. Disconnecting GSPs Before a Gateway Operator may permit or implement any disconnection of its connectivity or systems from the Superannuation Transaction Network, that Gateway Operator must: submit at least four (4) weeks prior written notice of that disconnection to each employer or Superannuation Entity for which it performs Gateway Services; reasonably co-operate with each such employer or Superannuation Entity in relation to the co-ordination of any such proposed disconnection and the transition of the performance of Gateway-related functions and services (including Gateway-related data and messaging services) and/or connected or associated functions to any Gateway Operator nominated by that employer or Superannuation Entity; be otherwise entitled to permit or implement that disconnection, including under the terms of any contract or agreement with each employer or Superannuation Entity for which it performs Gateway Services; cooperate with the transfer of historical data records if required by the Gateway Operator’s client(s) as allowed under clause 6.7(f)(ii); and procure that it is ceases to be the subject of an active listing as a Gateway Service Provider in the Fund Validation Service spreadsheet held by the ATO.
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