Self-assessed rating of performance against KPI 2 2015-16 – Excellent Very Good Good Fair Poor Strong Strong performance against Average Poor performance Poor performance performance majority of the measures under performance against some against most of the against all the the KPI and no evidence of against the measures the measures under the measures under negative/poor performance measures under KPI. KPI. the KPI. against any measure. the KPI. Actions for improving performance against KPI 2 Seek systematic feedback from providers on our communication’s effectiveness in helping them meet their responsibilities under the Act. Consult with stakeholders to consolidate provider responsibilities required by the Act into one document or webpage. Producing an ACFI education video targeted to providers to support voluntary compliance. Continue to provide updated guidance material and streamlined forms (where applicable) for approved provider applications and on places management issues, including a guide on combining services. KPI 3 Health’s actions are proportionate to the regulatory risk being – managed Health uses proportionate responses for providers that are not compliant with their responsibilities under the Act. Our risk assessment processes take account of the regulated activity, the diversity of providers, compliance history and other external factors affecting risk. Once potential or actual non-compliance is identified, we aim to: Ensure the health, safety and interests of aged care recipients and the financial interests of the Commonwealth. Return the provider as quickly as possible to compliance with the Act. Ensure the provider develops and implements systems to prevent future non-compliance, in order to ensure the health, safety and interests of aged care recipients and the financial interests of the Commonwealth. We use a centralised risk based approach that is proportionate to the risk severity and considers potential consequences of the identified non-compliance. Our response supports providers to meet their obligations under the Act with the minimum possible regulatory intervention. Our response also ensures the efficient and effective use of provider and regulatory resources. Measure 3.1 We apply a risk-based proportionate approach to compliance – obligations, engagement and regulatory enforcement actions We use a nationally consistent proportionate approach to aged care compliance published in the . We assess the severity of the risk to the wellbeing of care recipients in all cases of identified non-compliance.
Self-assessed rating of performance against KPI 2 – 2015-16 Excellent Strong performance against all the measures under the KPI. Very Good Strong performance against majority of the measures under the KPI and no evidence of negative/poor performance against any measure. Good Average performance against the measures under the KPI. Fair Poor performance against some measures the KPI. Poor Poor performance against most of the measures under the KPI. Actions for improving performance against KPI 2 Seek systematic feedback from providers on our communication’s effectiveness in helping them meet their responsibilities under the Act. Consult with stakeholders to consolidate provider responsibilities required by the Act into one document or webpage. Producing an ACFI education video targeted to providers to support voluntary compliance. Continue to provide updated guidance material and streamlined forms (where applicable) for approved provider applications and on places management issues, including a guide on combining services. KPI 3 – Health’s actions are proportionate to the regulatory risk being managed Health uses proportionate responses for providers that are not compliant with their responsibilities under the Act. Our risk assessment processes take account of the regulated activity, the diversity of providers, compliance history and other external factors affecting risk. Once potential or actual non-compliance is identified, we aim to: Ensure the health, safety and interests of aged care recipients and the financial interests of the Commonwealth. Return the provider as quickly as possible to compliance with the Act. Ensure the provider develops and implements systems to prevent future non-compliance, in order to ensure the health, safety and interests of aged care recipients and the financial interests of the Commonwealth. We use a centralised risk based approach that is proportionate to the risk severity and considers potential consequences of the identified non-compliance. Our response supports providers to meet their obligations under the Act with the minimum possible regulatory intervention. Our response also ensures the efficient and effective use of provider and regulatory resources. Measure 3.1 – We apply a risk-based proportionate approach to compliance obligations, engagement and regulatory enforcement actions We use a nationally consistent proportionate approach to aged care compliance published in the . We assess the severity of the risk to the wellbeing of care recipients in all cases of identified non-compliance.
National%20Aged%20Care%20Regulatory%20Program%20Self-Assessment%20Report%202015-16.docx