equipment; and the hiring Forms and approval Most and approval equipment; and the hiring and use of consultants and use of consultants processes are not processes are appropriately appropriately standardized standardized and computerized Forms and approval Forms and approval and computerized processes are consistently processes are not appropriately standardized appropriately standardized Written guidance on client and computerized and computerized Written guidance on client support and provision of goods support and provision of and services is adequate and goods and services is usually followed Written guidance on client No written guidance on inadequate or not usually support and provision of client support and provision followed goods and services is of goods and services or good and consistently guidance is rarely followed followed 3.2 Information Technology Subsection Objectives: Assess the soundness of IT policies and procedures and systems and staff compliance. Resources: Policy and procedures manual; staff questionnaires; senior manager and staff questionnaires or interviews Low Capacity Basic Capacity Moderate Capacity Strong Capacity 1 2 3 4 3.2 Information technology policies Information technology policies and Information technology policies and Information technology policies Information and procedures are procedures are written and procedures are written and and procedures are written Technology Not written Weak, requiring significant Adequate, but may require Good and regularly updated changes some updating Written, but require Consistently followed substantial changes, or Not usually followed Usually followed rarely followed IT systems are IT systems are IT systems are Capable of serving expected IT systems are Adequate for the current staff growth in the staff size over Barely adequate for the current size the next year Inadequate for the current size Networked Networked size Networked Based on adequate hardware Based on good hardware Not networked Based on weak hardware or and legal software and legal software software or illegal software
equipment; and the hiring and use of consultants Forms and approval processes are not appropriately standardized and computerized No written guidance on client support and provision of goods and services or guidance is rarely followed Forms and approval processes are not appropriately standardized and computerized Written guidance on client support and provision of goods and services is inadequate or not usually followed Most and approval processes are appropriately standardized and computerized Written guidance on client support and provision of goods and services is adequate and usually followed equipment; and the hiring and use of consultants Forms and approval processes are consistently appropriately standardized and computerized Written guidance on client support and provision of goods and services is good and consistently followed 3.2 Information Technology Subsection Objectives: Assess the soundness of IT policies and procedures and systems and staff compliance. Resources: Policy and procedures manual; staff questionnaires; senior manager and staff questionnaires or interviews Low Capacity Basic Capacity Moderate Capacity Strong Capacity 3.2 Information Technology 1 2 3 4 Information technology policies and procedures are Not written Written, but require substantial changes, or rarely followed IT systems are Inadequate for the current size Not networked Information technology policies and procedures are written and Weak, requiring significant changes Not usually followed IT systems are Barely adequate for the current size Networked Based on weak hardware or software or illegal software Information technology policies and procedures are written and Adequate, but may require some updating Usually followed IT systems are Adequate for the current staff size Networked Based on adequate hardware and legal software Information technology policies and procedures are written Good and regularly updated Consistently followed IT systems are Capable of serving expected growth in the staff size over the next year Networked Based on good hardware and legal software
ocawithoutfacilitatorsguidewithnupas_7.27.2015.docx