Understanding Google Analytics, How to analyse, manage and Staff can access their own Number of staff using web metrics CRM reports, Twitter manipulate data, and use reports to measure the these tools to access analytics evidence to decision effectiveness of their emails, reports (time saved?) making blogs and twitter activity Online privacy How to browse the internet Staff understand the basics of Feedback and safety safely and securely, and use online security digital tools in ways that don’t compromise NCVO (data protection legislation, malware etc) and how to maintain personal privacy CONNECTING AND COLLABORATING Online Evernote, Trello, How to use a range of Staff understand how working Feedback/ survey collaboration Google docs, Skype, project management the cloud’ can help us ‘in Google hangouts tools to organise tasks and work more efficiently and work collaboratively improve time management. They feel confident in using these tools internally and externally to facilitate collaborative working Running online How to use webinars, online Staff can use these tools to Number of staff leading events Q&As and other online events deliver and share online on online events, to deliver projects and services training and events externally, and facilitate online learning particularly when targeting a
Understanding web metrics Google Analytics, CRM reports, Twitter analytics How to analyse, manage and manipulate data, and use evidence to decision making Staff can access their own reports to measure the effectiveness of their emails, blogs and twitter activity Number of staff using these tools to access reports (time saved?) Online privacy and safety How to browse the internet safely and securely, and use digital tools in ways that don’t compromise NCVO (data protection legislation, malware etc) and how to maintain personal privacy Staff understand the basics of online security Feedback CONNECTING AND COLLABORATING Online collaboration Evernote, Trello, Google docs, Skype, Google hangouts How to use a range of project management tools to organise tasks and work collaboratively Staff understand how working ‘in the cloud’ can help us work more efficiently and improve time management. They feel confident in using these tools internally and externally to facilitate collaborative working Feedback/ survey Running online events How to use webinars, online Q&As and other online events to deliver projects and services and facilitate online learning Staff can use these tools to deliver and share online training and events externally, particularly when targeting a Number of staff leading on online events,
ncvo_digital_skills_framework_example.docx