Your obligations under the Licensees and their staff owe a duty of care to patrons and law to the sale and innocent third parties. Duty of care lasts until the patron service of alcohol arrives home or somewhere he or she can sober up. Licensees and their staff have a responsibility to patrons on the premises, patrons leaving the establishment, and the general public who may be affected by patrons’ behaviour. The consequences of failure The LCLB may impose conditions, suspend or cancel a licence, to meet those obligations and impose monetary penalties. The courts have allocated up to 50% of the for damage done by intoxicated patrons to those serving the alcohol the — licensee, manager and/or server. Even if only a small percentage of the total blame is assigned to the licensee, the licensee may still have to pay for all of the damages of someone injured by an intoxicated person. How to minimize your Control the environment in the establishment. risk no one to the point of intoxication; refuse entry to and remove intoxicated people. Ensure an intoxicated patron has a safe ride home. Do not serve or sell alcohol to minors or intoxicated patrons. Regularly review the Act, Regulation, and terms and conditions of licences. Call the police when necessary. Section 4 Implementing Responsible Beverage Service – The importance of a house Provides licensees, managers and staff with the appropriate policy to support responsible procedures and tactics to use in different alcohol-service beverage service situations. Shields your establishment from unwanted lawsuits. Promoting house policy creates customer awareness and shows that you and your staff are responsible and professional. How to be an effective team Everyone in the has a role in RBS. member in implementing RBS Share information to help identify problematic behaviour. Serve as a backup or witness. Assist in handling an intoxicated customer. How to ID minors to prevent Ask for two pieces of ID to verify age. underage drinking Check the ID photo, feel the document for peeling edges or extra thickness, and look at the details. How to ID minors to prevent Validate ID by asking for a sample signature or seeing if they underage drinking cont. know their address or zodiac sign.
Your obligations under the law to the sale and service of alcohol Licensees and their staff owe a duty of care to patrons and innocent third parties. Duty of care lasts until the patron arrives home or somewhere he or she can sober up. Licensees and their staff have a responsibility to patrons on the premises, patrons leaving the establishment, and the general public who may be affected by patrons’ behaviour. The consequences of failure to meet those obligations The LCLB may impose conditions, suspend or cancel a licence, and impose monetary penalties. The courts have allocated up to 50% of the for damage done by intoxicated patrons to those serving the alcohol — the licensee, manager and/or server. Even if only a small percentage of the total blame is assigned to the licensee, the licensee may still have to pay for all of the damages of someone injured by an intoxicated person. How to minimize your risk Control the environment in the establishment. no one to the point of intoxication; refuse entry to and remove intoxicated people. Ensure an intoxicated patron has a safe ride home. Do not serve or sell alcohol to minors or intoxicated patrons. Regularly review the Act, Regulation, and terms and conditions of licences. Call the police when necessary. Section 4 – Implementing Responsible Beverage Service The importance of a house policy to support responsible beverage service Provides licensees, managers and staff with the appropriate procedures and tactics to use in different alcohol-service situations. Shields your establishment from unwanted lawsuits. Promoting house policy creates customer awareness and shows that you and your staff are responsible and professional. How to be an effective team member in implementing RBS Everyone in the has a role in RBS. Share information to help identify problematic behaviour. Serve as a backup or witness. Assist in handling an intoxicated customer. How to ID minors to prevent underage drinking How to ID minors to prevent underage drinking cont. Ask for two pieces of ID to verify age. Check the ID photo, feel the document for peeling edges or extra thickness, and look at the details. Validate ID by asking for a sample signature or seeing if they know their address or zodiac sign.
notes_for_serving_it_right.docx