Reviewing Your Service displayed on the Home Page of the service request list. Requests Complete the Service Request form: Your service requests display at the top of the page. Type a Service Location. This is the location within the building which you are placing a work order for. Example: Service Requests” displays the date the request “My Cubicle 23, second floor. was opened and the request number that has been assigned to the request. Also listed is the status of the Select Common Problem from the pending request, a detailed description of the request menu. and the service location. All Service Requests display in the section below. If you cannot find an appropriate common problem, click the link for the complete list. View more information about any Service Request Type a detailed Description of the repair by clicking the Request Number. needed. Create a Service Request Click once the form is complete. When a user requires service, a service The Service Request Information page displays the request must be generated. request number that been assigned along with the title, work category and description. Click the button. New Request Click when complete. Or click the Submit tab. Search for a Service Request You can search using the quick search fields on the Home Page, or by using the Search button to search The New Service Request screen displays. on multiple fields. Quick Search: If you know the request number, type it into the Search fields on the Home Page the check box at the top right of the and click Go. form to keep the request confidential from Advanced Search: click the Search button in the gray menu bar across the top of the screen other users. This request will not be
Reviewing Your Service Requests Your service requests display at the top of the page. “My Service Requests” displays the date the request was opened and the request number that has been assigned to the request. Also listed is the status of the pending request, a detailed description of the request and the service location. All Service Requests display in the section below. View more information about any Service Request by clicking the Request Number. Create a Service Request When a user requires service, a service request must be generated. Click the New Request button. Or click the Submit tab. The New Service Request screen displays. the check box at the top right of the form to keep the request confidential from other users. This request will not be displayed on the Home Page of the service request list. Complete the Service Request form: Type a Service Location. This is the location within the building which you are placing a work order for. Example: Cubicle 23, second floor. Select Common Problem from the menu. If you cannot find an appropriate common problem, click the link for the complete list. Type a detailed Description of the repair needed. Click once the form is complete. The Service Request Information page displays the request number that been assigned along with the title, work category and description. Click when complete. Search for a Service Request You can search using the quick search fields on the Home Page, or by using the Search button to search on multiple fields. Quick Search: If you know the request number, type it into the Search fields on the Home Page and click Go. Advanced Search: click the Search button in the gray menu bar across the top of the screen
NCR%20English%20QRG%20FINAL.docx