Day-1 Time Topic Resource Person 9:00 AM Registration AM 09:30 AM Inaugural Address MD NHM AM 10:00 AM Principles and steps in Implementation of Quality Assurance Dr. Parminder Gautam 11:00 AM Programme AM - Tea 11:15 AM 11:15 Overview of National Quality Assurance Standards and Dr. Deepika Sharma Measurement System NOON 12:00 Group exercise (Formation of QI team) Dr. Sushant Agarwal NOON - 1:00 PM 1:00 PM Lunch PM 1:45 PM Patient Rights & Satisfaction Measuring & Improving Dr. Nikhil Prakash – 2:30 PM PM Key Performance Indicators (KPI) Measurement & Analysis Ms. Richa Sharma – PM 3:15 PM- Tea 3:30 PM PM Internal Assessment Dr. Sushant Agarwal 4:00 PM Exercises on Assessment & Gap Analysis Dr. Sushant Agarwal 4:45 PM 4:45 PM Prioritization & Action Planning for Improvement Dr. Parminder Gautam – 5:30 PM Day-2 9:00 AM Recap 9:15 AM AM - Hospital Infection Control Ms. Surbhi Sharma 10:15 AM 10:15 AM Tea 10:30 AM AM Clean Hospital Waste & Facility Management Dr. SushantAgarwal – AM 11:15 AM - Patient Safety Dr. Nikhil Prakash 12:00 NOON 12:00 Clinical Audits (Medical, Death, Prescription and Infection Control Dr. Parminder Gautam NOON- Audits) 12:45 PM 12:45 PM Lunch – 1.30 PM 1:30 PM Exercises on Clinical Audit Ms. Sharma 2:15 PM
Day-1 Time Topic Resource Person 9:00 AM AM Registration 09:30 AM AM Inaugural Address MD NHM 10:00 AM AM Principles and steps in Implementation of Quality Assurance Programme Dr. Parminder Gautam 11:00 AM - 11:15 AM Tea 11:15 NOON Overview of National Quality Assurance Standards and Measurement System Dr. Deepika Sharma 12:00 NOON - 1:00 PM Group exercise (Formation of QI team) Dr. Sushant Agarwal 1:00 PM PM Lunch 1:45 PM PM Patient Rights & Satisfaction – Measuring & Improving Dr. Nikhil Prakash 2:30 PM PM Key Performance Indicators (KPI) – Measurement & Analysis Ms. Richa Sharma 3:15 PM Tea 3:30 PM PM Internal Assessment Dr. Sushant Agarwal 4:00 PM- 4:45 PM Exercises on Assessment & Gap Analysis Dr. Sushant Agarwal 4:45 PM – 5:30 PM Prioritization & Action Planning for Improvement Dr. Parminder Gautam Day-2 9:00 AM AM Recap 9:15 AM - 10:15 AM Hospital Infection Control Ms. Surbhi Sharma 10:15 AM AM Tea 10:30 AM AM Clean Hospital – Waste & Facility Management Dr. SushantAgarwal 11:15 AM - 12:00 NOON Patient Safety Dr. Nikhil Prakash 12:00 NOON- 12:45 PM Clinical Audits (Medical, Death, Prescription and Infection Control Audits) Dr. Parminder Gautam 12:45 PM – 1.30 PM Lunch 1:30 PM PM Exercises on Clinical Audit Ms. Sharma 2:15
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