MULTICULTURAL LANGUAGE SERVICES GUIDELINES FOR AUSTRALIAN GOVERNMENT AGENCIES The Multicultural language services guidelines for Australian Government agencies The Multicultural language services guidelines for Australian Government agencies (the Guidelines) aim to provide overarching guidance to officers in the Australian Public Service on policies and procedures relating to language service initiatives, such as the use of domestic interpreting and translating services. The target for the Guidelines are those for whom language and culture may present barriers to effective participation in the Australian community. Indigenous languages and AUSLAN are not target groups because they are managed separately. The Department of Families, Housing, Community Services and Indigenous Affairs is responsible for the development of a whole of government Protocol on Indigenous Interpreting, as part of work underway to develop the National Framework on Indigenous Interpreting with state and territory governments. The Protocol provides overarching guidance to officers in the Australian Public Service on language services for Indigenous communities and complements the Multicultural language services guidelines. Deaf Australia, the national peak organisation for deaf people in Australia has a national policy on interpreting between AUSLAN and English and also a national AUSLAN interpreter register on their website. See For Australian Government agencies that operate in an international environment requiring
MULTICULTURAL LANGUAGE SERVICES GUIDELINES FOR AUSTRALIAN GOVERNMENT AGENCIES The Multicultural language services guidelines for Australian Government agencies The Multicultural language services guidelines for Australian Government agencies (the Guidelines) aim to provide overarching guidance to officers in the Australian Public Service on policies and procedures relating to language service initiatives, such as the use of domestic interpreting and translating services. The target for the Guidelines are those for whom language and culture may present barriers to effective participation in the Australian community. Indigenous languages and AUSLAN are not target groups because they are managed separately. The Department of Families, Housing, Community Services and Indigenous Affairs is responsible for the development of a whole of government Protocol on Indigenous Interpreting, as part of work underway to develop the National Framework on Indigenous Interpreting with state and territory governments. The Protocol provides overarching guidance to officers in the Australian Public Service on language services for Indigenous communities and complements the Multicultural language services guidelines. Deaf Australia, the national peak organisation for deaf people in Australia has a national policy on interpreting between AUSLAN and English and also a national AUSLAN interpreter register on their website. See For Australian Government agencies that operate in an international environment requiring
multicultural-lang-services-guidelines.docx