repair damaged claims folders create additional volumes of a claims folder when the size of the claims folder or one of its volumes exceeds two and one-half inches conduct searches for claims folders drop-file mail into claims folders check the sequencing of claims folders in the file bank re-file claims folders that are returned to the file bank ship claims folders to off-site locations, and retire and relocate claims folders. For more information on References: handling consolidation of duplicate BIRLS and corporate records, see 1 Part III, Subpart ii, 4.E Processing mail electronically in the CM portal, see M21-1, Part III, Subpart ii, 1.E.1, and VCIP shipping procedures, see M21-1, Part III, Subpart ii, 1.F.1. If the VSC is responsible for an mailroom operations, Mail Clerks c. Mailroom RO’s Responsibilities within the IPC are responsible for retrieving, opening, and date-stamping incoming mail sorting incoming mail by the division in the RO to which the mail is addressed picking up mail from and delivering mail to divisions with the RO sorting and processing outgoing mail, and maintaining mail delivery and postal logs. Under the CM process Important: all compensation and pension related mail is shipped to the scanning vendor for conversion, regardless of jurisdiction and all non-compensation or pension mail is routed to the appropriate business line location. For more information about References: date-stamping incoming mail, see M21-1, Part III, Subpart ii, 1.C.1. receipt, separation and routing of physical mail under the Centralized mail process, see M21-1, Part III, Subpart ii, 1.E.2.
repair damaged claims folders create additional volumes of a claims folder when the size of the claims folder or one of its volumes exceeds two and one-half inches conduct searches for claims folders drop-file mail into claims folders check the sequencing of claims folders in the file bank re-file claims folders that are returned to the file bank ship claims folders to off-site locations, and retire and relocate claims folders. References: For more information on handling consolidation of duplicate BIRLS and corporate records, see Part III, Subpart ii, 4.E Processing mail electronically in the CM portal, see M21-1, Part III, Subpart ii, 1.E.1, and VCIP shipping procedures, see M21-1, Part III, Subpart ii, 1.F.1. c. Mailroom Responsibilities If the VSC is responsible for an RO’s mailroom operations, Mail Clerks within the IPC are responsible for retrieving, opening, and date-stamping incoming mail sorting incoming mail by the division in the RO to which the mail is addressed picking up mail from and delivering mail to divisions with the RO sorting and processing outgoing mail, and maintaining mail delivery and postal logs. Important: Under the CM process all compensation and pension related mail is shipped to the scanning vendor for conversion, regardless of jurisdiction and all non-compensation or pension mail is routed to the appropriate business line location. References: For more information about date-stamping incoming mail, see M21-1, Part III, Subpart ii, 1.C.1. receipt, separation and routing of physical mail under the Centralized mail process, see M21-1, Part III, Subpart ii, 1.E.2. 1