Complete relevant work related documents Participate in workplace Participate in workplace communication meetings and discussions Describe team role and scope Identify own role and Work in team responsibility within environment team Work as a team member Identify customers’ special requirements Deliver services to customers Interact with customers Document the services delivered to customers Respond to customer complaints Review standards and procedures Demonstrate Deploy standards and awareness on procedures standards and Monitors the procedures implementation of deployed standards and procedures Determine type of customers Promote Discuss programs and programs and services services Prepare feedback report Study/select appropriate technology Apply relevant Use relevant technology technologies Maintain/enhance relevant technology ELECTIVE COMPETENCIES Criticality Level of Frequency Unit of to Job Competence of Utilization Elements Competency 1 2 3 0 1 2 3 4 1 2 3
Participate in workplace communication Complete relevant work related documents Participate in workplace meetings and discussions Work in team environment Describe team role and scope Identify own role and responsibility within team Work as a team member Interact with customers Identify customers’ special requirements Deliver services to customers Document the services delivered to customers Respond to customer complaints Demonstrate awareness on standards and procedures Review standards and procedures Deploy standards and procedures Monitors the implementation of deployed standards and procedures Promote programs and services Determine type of customers Discuss programs and services Prepare feedback report Use relevant technologies Study/select appropriate technology Apply relevant technology Maintain/enhance relevant technology ELECTIVE COMPETENCIES Unit of Competency Elements Criticality to Job Level of Competence Frequency of Utilization 1 2 3 0 1 2 3 4 1 2 3