Category Issues/Wastes Root Causes Solutions or Additional CI Speed and Cost Methods to use to Implement Work Waiting, Reliable process does Create an improved (effective One week Process searching, not exist and efficient) process Kaizen event, inspection particularly in obtaining training and Standardized work and and rework quotes and approval of the follow-up time job aids not readily exist in selection that reduces wastes available and current (overlapping tasks, rework) understood process including job aids, measures Measures of Role clarity and clear accountability performance not and tracked standardized Operationalize and roll out Process understanding work gaps process effectively including and training gaps exist exist training, measurement and Accountabilities for accountability for use. use not clear and trusted; multiple approval steps apparent Historic budget accountability concerns Purchased Gaps exist in Decision making criteria Provide decision making One week cost of OCO, obtaining and for quoting requirements guidance as part of above Kaizen event, Promotions evaluating and evaluating quotes not process changes and job aids training and and Services quotes, available. Create and make available follow-up time negotiating Accountability for preferred supplier list based prices in negotiating not clear. on quality and order to Preferred suppliers not competitiveness provide cost identified and available for Implement new policies for reduction convenient use. obtaining, evaluating and negotiating quotes (Summary of potential means to achieve goal) Issue Improvement Expected Results Work process If we redesign the process to eliminate wastes … then defects and rework loops and redundancies (particularly in the quoting will be reduced and overall labor and approval areas), provide reference time required (employee time) to information for completing tasks, decision complete the process will be making guidelines and job aids to help identify reduced needed and correct information… Cost reduction If we identify preferred suppliers (quality and …then, procured costs for OCO, opportunities in price) for requisitioners to use, obtain multiple promotions and services will purchased goods and quotes for comparisons, and negotiate as decrease as measured by services appropriate as part of an integrated and cumulative savings identified by consistent work process… requisitioners and the business area Work process If we identify one method of supply/service …. then a standardized approach request…. to purchasing will be established
Category Issues/Wastes Root Causes Solutions or Additional CI Methods to use Speed and Cost to Implement Work Process Waiting, searching, inspection and rework exist in current process Role clarity and standardized work gaps exist Reliable process does not exist Standardized work and job aids not readily available and understood Measures of performance not tracked Process understanding and training gaps exist Accountabilities for use not clear and trusted; multiple approval steps apparent Historic budget accountability concerns Create an improved (effective and efficient) process particularly in obtaining quotes and approval of the selection that reduces wastes (overlapping tasks, rework) including job aids, measures and clear accountability Operationalize and roll out process effectively including training, measurement and accountability for use. One week Kaizen event, training and follow-up time Purchased cost of OCO, Promotions and Services Gaps exist in obtaining and evaluating quotes, negotiating prices in order to provide cost reduction Decision making criteria for quoting requirements and evaluating quotes not available. Accountability for negotiating not clear. Preferred suppliers not identified and available for convenient use. Provide decision making guidance as part of above process changes and job aids Create and make available preferred supplier list based on quality and competitiveness Implement new policies for obtaining, evaluating and negotiating quotes One week Kaizen event, training and follow-up time (Summary of potential means to achieve goal) Issue Improvement Expected Results Work process If we redesign the process to eliminate wastes and redundancies (particularly in the quoting and approval areas), provide reference information for completing tasks, decision making guidelines and job aids to help identify needed and correct information… … then defects and rework loops will be reduced and overall labor time required (employee time) to complete the process will be reduced Cost reduction opportunities in purchased goods and services If we identify preferred suppliers (quality and price) for requisitioners to use, obtain multiple quotes for comparisons, and negotiate as appropriate as part of an integrated and consistent work process… …then, procured costs for OCO, promotions and services will decrease as measured by cumulative savings identified by requisitioners and the business area Work process If we identify one method of supply/service request…. …. then a standardized approach to purchasing will be established