Animals Act 1994 against a defendant and found in favour of Council in a court of law, or where successfully appealed, in the appeal court. Where a group of charges is brought against a defendant, the group should be counted as one prosecution. Notes Calculation of number of days between receipt and first response action for all animal management requests This is calculated by adding together the number of days to action each individual animal request for the year. For example, if there were 4 requests taking 3 days, 7 days, 1 day and 25 days respectively, the number of days would be 36 days. Separation of other service activities In some councils, the animal management service may be part of a larger budget program which includes complementary activities such as local laws and parking enforcement. In these cases, it will be necessary to separate the costs of the various activities in order to calculate the service cost indicator. The following approach is suggested for allocating costs to activities: specific costs – Identify costs which are specific to each activity such as staff, consultants, vehicles and the like and allocate across activities shared costs – For the remaining costs which are shared between activities, these need to be allocated on the basis of an appropriate driver. For example, EFTs can be used as a driver for most shared costs where there is a connection between the cost and the work of the staff. Where staff work across activities, an estimate of the time spent on each activity (expressed as a percentage) will need to be made. This can be done through timesheets either on an ongoing basis or for a temporary time period provided it is representative of actual activity and workload
Animals Act 1994 against a defendant and found in favour of Council in a court of law, or where successfully appealed, in the appeal court. Where a group of charges is brought against a defendant, the group should be counted as one prosecution. Notes Calculation of number of days between receipt and first response action for all animal management requests This is calculated by adding together the number of days to action each individual animal request for the year. For example, if there were 4 requests taking 3 days, 7 days, 1 day and 25 days respectively, the number of days would be 36 days. Separation of other service activities In some councils, the animal management service may be part of a larger budget program which includes complementary activities such as local laws and parking enforcement. In these cases, it will be necessary to separate the costs of the various activities in order to calculate the service cost indicator. The following approach is suggested for allocating costs to activities: specific costs – Identify costs which are specific to each activity such as staff, consultants, vehicles and the like and allocate across activities shared costs – For the remaining costs which are shared between activities, these need to be allocated on the basis of an appropriate driver. For example, EFTs can be used as a driver for most shared costs where there is a connection between the cost and the work of the staff. Where staff work across activities, an estimate of the time spent on each activity (expressed as a percentage) will need to be made. This can be done through timesheets either on an ongoing basis or for a temporary time period provided it is representative of actual activity and workload