Question Answer Liberty was subject to an illegal and What was the nature of the breach? unauthorized access OR 1 to its IT What is the scope of the breach? What infrastructure, which details have been hacked? was largely email and attachments. As mentioned we immediately deployed a world class team who (a) identified and addressed the vulnerability in our system; (b) we have contacted all of our What have you done to address the data customers by SMS 2 breach? and/ telephonically on Sunday, 17 June 2018, to reassure them that we are doing everything possible to protect their data; and (c) we reported the attack to the relevant authorities. Liberty specialist teams immediately began investigating the incident, prioritising the What measure have you taken to ensure 3 protection of that all personal information is safe? customer details and the security of the IT company’s systems. No resource has been spared in
Question Answer 1 What was the nature of the breach? OR What is the scope of the breach? What details have been hacked? Liberty was subject to an illegal and unauthorized access to its IT infrastructure, which was largely email and attachments. 2 What have you done to address the data breach? As mentioned we immediately deployed a world class team who (a) identified and addressed the vulnerability in our system; (b) we have contacted all of our customers by SMS and/ telephonically on Sunday, 17 June 2018, to reassure them that we are doing everything possible to protect their data; and (c) we reported the attack to the relevant authorities. 3 What measure have you taken to ensure that all personal information is safe? Liberty specialist teams immediately began investigating the incident, prioritising the protection of customer details and the security of the company’s IT systems. No resource has been spared in