Section B. Handling Power of Attorney (POA) Appointments Overview This section contains the following topics: In this Section Topic Topic Name See Page 9 Handling Representative Appointment Forms 3-B-2 10 Handling Appointment Forms/Letters for Special 3-B-9 Cases 11 Updating the Benefits Delivery Network 3-B-13 (BDN)/Share 12 Veterans Service Organization (VSO) Review of 3-B-19 New Rating Decisions 13 Exhibit 1: POA Codes 3-B-21 9. Handling Representative Appointment Forms Introduction This topic contains information on handling representative appointment forms including when to process appointment forms endorsing an appointment form as limited reviewing a submitted VA Form 21-22, Appointment of Veterans Service Organization as Representative Claimant’s policies pertaining to VA Form 21-22 handling an outdated VA Form 21-22 handling an incomplete VA Form 21-22 processing copies of VA Form 21-22 processing VA Form 21-22a, Appointment of Individual as Claimant's and appointment letters Representative, filing or sending additional copies of appointment forms or letters, and unclear declaration Change Date March 26, 2013 a. When to Process representative appointment forms as soon as they are received from Process the claimant. Appointment Forms Continued on next page
Section B. Handling Power of Attorney (POA) Appointments Overview In this Section This section contains the following topics: Topic Topic Name See Page 9 Handling Representative Appointment Forms 3-B-2 10 Handling Appointment Forms/Letters for Special Cases 3-B-9 11 Updating the Benefits Delivery Network (BDN)/Share 3-B-13 12 Veterans Service Organization (VSO) Review of New Rating Decisions 3-B-19 13 Exhibit 1: POA Codes 3-B-21 9. Handling Representative Appointment Forms Introduction This topic contains information on handling representative appointment forms including when to process appointment forms endorsing an appointment form as limited reviewing a submitted VA Form 21-22, Appointment of Veterans Service Organization as Claimant’s Representative policies pertaining to VA Form 21-22 handling an outdated VA Form 21-22 handling an incomplete VA Form 21-22 processing copies of VA Form 21-22 processing VA Form 21-22a, Appointment of Individual as Claimant's Representative, and appointment letters filing or sending additional copies of appointment forms or letters, and unclear declaration Change Date March 26, 2013 a. When to Process Appointment Forms Process representative appointment forms as soon as they are received from the claimant. Continued on next page