Email:ckesinger@PMOway.org 2.2 Roles and Responsibilities Matrix Contractor Staff, Roles and Responsibilities: The Contractor will provide the following support to the UMG Document Management Project Team: Contractor Role Function Responsibilities Executive Sponsor This individual will be a high level Overall relationship management member of the Contractor’s Senior between Contractor and UMG Leadership Team—not a Sales resource. He/she will represent the Contractor at all read-outs to the Project Steering Committee. Project Leader This individual will be dedicated Primary responsibility will be to 100% to the Project, and will ensure contractor delivers interface directly with the UMG against plan on time and on Document Management Project budget. The contractor Project Leader. The Contractor Project Leader will function in close Leader will be tasked with reporting association with the UMG’s out to the Steering Committee on an Project Manager to ensure agreed upon schedule. successful implementation of the project. Technical Leaders, These resources will interface with The contractor will provide their respective counterparts on the technical support for the both Application and Infrastructure UMG team, and will ensure analysis, build, and solution meets UMG’s application implementation of the project. and infrastructure standards. The technical team leaders will work closely with the CIO to ensure installation of the software and optimal technical performance of the system. Represent the Contractor in all Will act as the primary contact Legal/Procurement resource contract discussions. for all contract discussions and negotiations, with input from the Contractor’s and UMG’s broader team. Training Transfer knowledge for the new The trainer is responsible for system and processes to UMG ensuring transfer of knowledge in users, including physicians, nurses, use and minor troubleshooting of the system to the HIM director
Email:ckesinger@PMOway.org 2.2 Roles and Responsibilities Matrix Contractor Staff, Roles and Responsibilities: The Contractor will provide the following support to the UMG Document Management Project Team: Contractor Role Function Responsibilities Executive Sponsor This individual will be a high level member of the Contractor’s Senior Leadership Team—not a Sales resource. He/she will represent the Contractor at all read-outs to the Project Steering Committee. Overall relationship management between Contractor and UMG Project Leader This individual will be dedicated 100% to the Project, and will interface directly with the UMG Document Management Project Leader. The Contractor Project Leader will be tasked with reporting out to the Steering Committee on an agreed upon schedule. Primary responsibility will be to ensure contractor delivers against plan on time and on budget. The contractor Project Leader will function in close association with the UMG’s Project Manager to ensure successful implementation of the project. Technical Leaders, both Application and Infrastructure These resources will interface with their respective counterparts on the UMG team, and will ensure solution meets UMG’s application and infrastructure standards. The contractor will provide technical support for the analysis, build, and implementation of the project. The technical team leaders will work closely with the CIO to ensure installation of the software and optimal technical performance of the system. Legal/Procurement resource Represent the Contractor in all contract discussions. Will act as the primary contact for all contract discussions and negotiations, with input from the Contractor’s and UMG’s broader team. Training Transfer knowledge for the new system and processes to UMG users, including physicians, nurses, The trainer is responsible for ensuring transfer of knowledge in use and minor troubleshooting of the system to the HIM director