APPENDIX II – Comments (Part 1) Feedback – part 1 Which ward What is good? Improvements? Comments or area? It's amazing, it really is a lovely place and I get so many appointments that I The staff here are so professional, they truly do look after you, the staff are so professional. practically live here. I wish I didn't have so and it's always so clean! many. Better signposting, the hospital transport got lost bringing me here. It's clean, friendly and inviting. There needs to be more parking. 20 minutes of parking is not enough! Antenatal Nice staff and helpful. Good for Nothing to note. interpreters. Antenatal I am very happy coming here. Nothing, all good. Antenatal Get lots of care. Easy to get here. Needs to be a better timetable for appointments. Antenatal This is my first time here as they closed In Aintree hospital they had a separate (Patient was called in to appointment therefore questionnaire Aintree. We both drive so getting here is ok room for patients to wait for their scan. not completed). and getting our appointment was ok too. There are all different clinics waiting in this My brother had 3 kids here and it’s always area. We have just heard a number being been good before. called over the tannoy system. We don't have a ticket but another patient just told us that was not for our clinic. We were not told how this worked. Antenatal Everything. They're nice, helpful and good at what they are doing. Bedford Clinic The staff are the best thing about the Women's. They are really nice. Blood testing Two members of staff, both female (Ethel Getting here - the signage isn't good, even
APPENDIX II – Comments (Part 1) Feedback – part 1 Which ward or area? What is good? Improvements? Comments It's amazing, it really is a lovely place and the staff are so professional. I get so many appointments that I practically live here. I wish I didn't have so many. The staff here are so professional, they truly do look after you, and it's always so clean! Better signposting, the hospital transport got lost bringing me here. It's clean, friendly and inviting. There needs to be more parking. 20 minutes of parking is not enough! Antenatal Nice staff and helpful. Good for interpreters. Nothing to note. Antenatal I am very happy coming here. Nothing, all good. Antenatal Get lots of care. Easy to get here. Needs to be a better timetable for appointments. Antenatal This is my first time here as they closed Aintree. We both drive so getting here is ok and getting our appointment was ok too. My brother had 3 kids here and it’s always been good before. In Aintree hospital they had a separate room for patients to wait for their scan. There are all different clinics waiting in this area. We have just heard a number being called over the tannoy system. We don't have a ticket but another patient just told us that was not for our clinic. We were not told how this worked. (Patient was called in to appointment therefore questionnaire not completed). Antenatal Everything. They're nice, helpful and good at what they are doing. Bedford Clinic The staff are the best thing about the Women's. They are really nice. Blood testing Two members of staff, both female (Ethel Getting here - the signage isn't good, even