At the time of preparing this report, data were available from four management level staff across three providers. A brief description of the three providers can be found in Table 4. Table 4: Description of the service providers Provider Brief Description (type of service, size of service, geographic location?) #1 A of life’ service provider ‘Whole #2 An Adult Disability Employment (ADE) service in a metropolitan area #3 A Lifestyle and Employment Service provider Analysis of these data gave rise to seven themes: Depth of DPG Staff development Trust Organisational support Organisational change Communication Multi-dimensional use of DPG At the outset it quickly became apparent that some providers who had joined the project would be challenged by their involvement. Coupled with the changing NDIS environment, these factors influenced their involvement in the project. For example, one provider reported that new clients were almost non-existent due in part to NDIS planners (wrongly) adopting a view that the NDIS fund employment and that the capacity to develop employability skills are not seen as capacity building. This provider, in recent discussions, highlighted that this attitude is still apparent and needs to be addressed by the NDIS. This same provider has subsequently reviewed their involvement in the NDIS. While staff at this service have had access to the CE training, they have not progressed the CE process. However, all other providers have progressed CE to varying degrees. Depth of DPG Consistent across all participants is the capacity of DPG to provide for richer deeper understanding of clients. DPG has been likened to having a conversation with purpose and this is reflected in the following statements: those titbits of information are really helpful with understanding the person “Just and I think that’s key to the discovery program, understanding the person in a more complex way.” think having such a comprehensive, practical, step-by-step model has been a “I really good thing for people who are now looking to implement it.”
At the time of preparing this report, data were available from four management level staff across three providers. A brief description of the three providers can be found in Table 4. Table 4: Description of the service providers Provider Brief Description (type of service, size of service, geographic location?) #1 A ‘Whole of life’ service provider #2 An Adult Disability Employment (ADE) service in a metropolitan area #3 A Lifestyle and Employment Service provider Analysis of these data gave rise to seven themes: Depth of DPG Staff development Trust Organisational support Organisational change Communication Multi-dimensional use of DPG At the outset it quickly became apparent that some providers who had joined the project would be challenged by their involvement. Coupled with the changing NDIS environment, these factors influenced their involvement in the project. For example, one provider reported that new clients were almost non-existent due in part to NDIS planners (wrongly) adopting a view that the NDIS fund employment and that the capacity to develop employability skills are not seen as capacity building. This provider, in recent discussions, highlighted that this attitude is still apparent and needs to be addressed by the NDIS. This same provider has subsequently reviewed their involvement in the NDIS. While staff at this service have had access to the CE training, they have not progressed the CE process. However, all other providers have progressed CE to varying degrees. Depth of DPG Consistent across all participants is the capacity of DPG to provide for richer deeper understanding of clients. DPG has been likened to having a conversation with purpose and this is reflected in the following statements: “Just those titbits of information are really helpful with understanding the person and I think that’s key to the discovery program, understanding the person in a more complex way.” “I think having such a comprehensive, practical, step-by-step model has been a really good thing for people who are now looking to implement it.”