GP General Practitioner HACC Home and Community Care HIP Health Program ICDM Integrated Chronic Disease Management LGA Local Government Area PCP Primary Care Partnership PD Professional Development PDSA Plan Do Study Act PHCH Peninsula Health Community Health SSR Service System Redevelopment SSRC Service System Redevelopment Committee List of Figures Page Wagner Chronic Care Model Figure 1 Figure 2 PDSA Cycle Figure 3 Strategic Work Levels Providing Framework for SSR Planning & Work Activities References FMPPCP Strategic Plan 2009-2012, Service System Plan Review, Revised Plan 2011-2012 Mckay, Lyn. FMPPCP SSR Coordinator, FMPPCP; J. White, ICDM Support Officer, FMPPCP, Juliet Frizzell, JF Consulting, FMPPCP Broader Needs Assessment (BNA) Tool Project Pilots Report, Frankston/Mornington Peninsula Primary Care Partnership December 2011 McKay, Lyn. FMPPCP SSR Coordinator, FMPPCP; J. White, ICDM Support Officer, FMPPCP, Through the Eyes of the Client (Client Experiential Study), Frankston/Mornington Primary Care Partnership December 2010. State of , Primary and Community Health Branch, Victorian Government Department of Human Services, , Revised Chronic Disease Management Program Guidelines for Primary Care Partnerships and Primary Health Care Services, October 2008 State of Victoria, Victorian Department of Health, Victorian HACC Active Service Model Implementation Plan 2009-2011, 2010 and Commonwealth of Australia 2007, Australian Government Department of Health and Aging, National HACC Program Guidelines for the Home and Community Care Program, 2007 Victorian Service Coordination Practice Manual 2009, Primary Care Partnerships, Victoria, 2009
GP General Practitioner HACC Home and Community Care HIP Health Program ICDM Integrated Chronic Disease Management LGA Local Government Area PCP Primary Care Partnership PD Professional Development PDSA Plan Do Study Act PHCH Peninsula Health Community Health SSR Service System Redevelopment SSRC Service System Redevelopment Committee List of Figures Page Figure 1 Wagner Chronic Care Model Figure 2 PDSA Cycle Figure 3 Strategic Work Levels Providing Framework for SSR Planning & Work Activities References FMPPCP Strategic Plan 2009-2012, Service System Plan Review, Revised Plan 2011-2012 Mckay, Lyn. FMPPCP SSR Coordinator, FMPPCP; J. White, ICDM Support Officer, FMPPCP, Juliet Frizzell, JF Consulting, FMPPCP Broader Needs Assessment (BNA) Tool Project Pilots Report, Frankston/Mornington Peninsula Primary Care Partnership December 2011 McKay, Lyn. FMPPCP SSR Coordinator, FMPPCP; J. White, ICDM Support Officer, FMPPCP, Through the Eyes of the Client (Client Experiential Study), Frankston/Mornington Primary Care Partnership December 2010. State of , Primary and Community Health Branch, Victorian Government Department of Human Services, , Revised Chronic Disease Management Program Guidelines for Primary Care Partnerships and Primary Health Care Services, October 2008 State of Victoria, Victorian Department of Health, Victorian HACC Active Service Model Implementation Plan 2009-2011, 2010 and Commonwealth of Australia 2007, Australian Government Department of Health and Aging, National HACC Program Guidelines for the Home and Community Care Program, 2007 Victorian Service Coordination Practice Manual 2009, Primary Care Partnerships, Victoria, 2009