Ensuring the right numbers of high quality staff 1.14 Review training programmes June 2015 Mental Health Increased capability within all commissioned services to A across all Mental Health Commissioning Team support and manage patients before they reach a crisis or commissioned providers to following a crisis. identify Crisis Care training and an expansion of training to all providers 1.15 Organise a skills and learning July 2015 Mental Health Increase knowledge, capacity and awareness amongst A event for Crisis Care in Commissioning Teams specialist and non-specialist staff for Crisis Care conjunctions with and providers Improved partnership working in X locality 1.16 Continue the Multi-agency On-going Crisis Concordat Establish multi-agency partnership approach to the delivery G approach to the delivery of Crisis Strategic Development of crisis care services thought the provision of integrated Care Services Group service offers such as the Crisis Line and The Preventing Crisis beds 1.17 Establish Service User June 2015 Mental Health Integrate the consumer voice into the development, A Involvement process to the Commissioning Team monitoring and evaluation of crisis care projects development and Oversight of Crisis Care services Exception Progress Report against actions in this section No. Action Activity New Timescale RAG 2. Access to support before crisis point
Ensuring the right numbers of high quality staff 1.14 Review training programmes across all Mental Health commissioned providers to identify Crisis Care training and an expansion of training to all providers June 2015 Mental Health Commissioning Team Increased capability within all commissioned services to support and manage patients before they reach a crisis or following a crisis. A 1.15 Organise a skills and learning event for Crisis Care in conjunctions with and providers July 2015 Mental Health Commissioning Teams Increase knowledge, capacity and awareness amongst specialist and non-specialist staff for Crisis Care A Improved partnership working in X locality 1.16 Continue the Multi-agency approach to the delivery of Crisis Care Services On-going Crisis Concordat Strategic Development Group Establish multi-agency partnership approach to the delivery of crisis care services thought the provision of integrated service offers such as the Crisis Line and The Preventing Crisis beds G 1.17 Establish Service User Involvement process to the development and Oversight of Crisis Care services June 2015 Mental Health Commissioning Team Integrate the consumer voice into the development, monitoring and evaluation of crisis care projects A Exception Progress Report against actions in this section No. Action Activity New Timescale RAG 2. Access to support before crisis point