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5.Incorporating Self-Service Technologies (SSTs) 6.Identifying and Satisfying Customer Sec-B CR-904 E- Business Management Assistant Professor Nymatul Jannat Nipa Interactive Communication Experiences The Basics, Moderating Online Meetings, Internet Chat Solutions, Internet-bared Trainings 1545-1715 Sec-A CR-402 Marketing management Associate Professor Md. Rakibul Hassan Achieving Excellence in Services Marketing Managing Service Quality Managing Product-Support Services 1.Marketing Excellence 2.Best Practices of Top Service Companies &Differentiating Services 3. Recommendations for Improving Service Quality 4. Managing Customer Expectations 5.Incorporating Self-Service Technologies (SSTs) 6.Identifying and Satisfying Customer Sec-A CR-904 E- Business Management Assistant Professor Nymatul Jannat Nipa Interactive Communication Experiences The Basics, Moderating Online Meetings, Internet Chat Solutions, Internet-bared Trainings 02 Oct 2018 Tuesday 0830-1000 Sec-B CR-Aud. South International Management Lt. Col Md Tauhidul Islam Make up/Review Class 1200-1330 Sec-A CR-1404 International Management Lt. Col Md Tauhidul Islam Make up/Review Class 1400-1530 Sec-A CR-904 Industrial and Practices Lecturer Biplab Roy Individual Employment Law 1.The Employment Appeals Tribunal 2.Employment Equality and the Law 3.Maternity Law 4.Health and Safety at Work 5.Organization of Working Time 1545-1715 Sec-B CR-402 Industrial and Practices Lecturer Biplab Roy Individual Employment Law 1.The Employment Appeals Tribunal 2.Employment Equality and the Law 3.Maternity Law 4.Health and Safety at Work 5.Organization of Working Time