e. Action When Hines ITC cannot issue the system generates a work VA Form 21-4140, Taken When item showing that the employability letter was not sent. Hines ITC Cannot Issue Upon receipt of the work item, immediately send the Veteran VA Form VA Form To control for the return of Hines ITC establishes a VA Form 21-4140-1, future diary under reason code 34 for four months from the month in which the work item was issued. As a local option, an RO may establish an EP 310 upon receipt of the Note: work item to control for development to the beneficiary for the VA Form Upon establishment of an EP 310, ensure the SUPPRESS ACKNOWLEDGEMENT LETTER checkbox is selected so the acknowledgement letter is not automatically sent to the Veteran. f. Action Taken When reviewing the completed or if VA Form 21-4140 VA Form 21-4140-1, if VA Form the Veteran has checked in Block 3 indicating he or she has not been No or VA employed in the past 12 months and signed the form, the IPC should Form 21-4140-1 Shows file the completed questionnaire in the claims folder, and Continued clear Unemployability EP 692, using the PCLR command, and the future diary established under reason code 34, using the DIAR command. Do not refer the claims folder to the rating activity. Note: If the Veteran fails to check the box in Block 3, but signs the Important: No in Section II, indicating that he/she has not been employed VA Form 21-4140 by VA, others, or been self-employed at any time during the previous 12 months, no phone call or additional development is needed as the Veteran has certified that he/she remains unemployed. Use the table below to determine the action taken by the IPC if the Veteran g. Action Taken by the checked for Block 3 on (or or Yes VA Form 21-4140 VA Form 21-4140-1), IPC if VA indicated employment during the past 12 months in Section I - Employment Form 21-4140 Certification. Indicates Veteran May Be If/When Then the IPC will … …
e. Action Taken When Hines ITC Cannot Issue VA Form When Hines ITC cannot issue VA Form 21-4140, the system generates a work item showing that the employability letter was not sent. Upon receipt of the work item, immediately send the Veteran VA Form To control for the return of VA Form 21-4140-1, Hines ITC establishes a future diary under reason code 34 for four months from the month in which the work item was issued. Note: As a local option, an RO may establish an EP 310 upon receipt of the work item to control for development to the beneficiary for the VA Form Upon establishment of an EP 310, ensure the SUPPRESS ACKNOWLEDGEMENT LETTER checkbox is selected so the acknowledgement letter is not automatically sent to the Veteran. f. Action Taken if VA Form or VA Form 21-4140-1 Shows Continued Unemployability When reviewing the completed VA Form 21-4140 or VA Form 21-4140-1, if the Veteran has checked No in Block 3 indicating he or she has not been employed in the past 12 months and signed the form, the IPC should file the completed questionnaire in the claims folder, and clear EP 692, using the PCLR command, and the future diary established under reason code 34, using the DIAR command. Note: Do not refer the claims folder to the rating activity. Important: If the Veteran fails to check the No box in Block 3, but signs the VA Form 21-4140 in Section II, indicating that he/she has not been employed by VA, others, or been self-employed at any time during the previous 12 months, no phone call or additional development is needed as the Veteran has certified that he/she remains unemployed. g. Action Taken by the IPC if VA Form 21-4140 Indicates Veteran May Be Use the table below to determine the action taken by the IPC if the Veteran checked Yes for Block 3 on VA Form 21-4140 (or VA Form 21-4140-1), or indicated employment during the past 12 months in Section I - Employment Certification. If/When … Then the IPC will …