POSSIBLE ADDITIONAL SCHEDULE ITEMS Cost Item and Service SCHEDULE CONTENT Residential Care Manual Content Implications? Cultural, Spiritual DRAFT FOR DISCUSSION: Uncertain Assisting and supporting the resident to meet their and Ethical Needs Includes the provider endeavoring to provide: cultural, spiritual and ethical needs. Please note an Brochures or other written material explaining basic Note: alternative version service processes such as resident rights and All NACA members support assisting and (with this content responsibilities, complaints process, food menus, daily supporting residents to meet these needs worked throughout activity program in the residents preferred language Some NACA members believe its already covered other relevant Access to a set of cultural communication material in the Standards and other legislation schedule items is which can be used by all Other NACA members feel that this is important being drafted for Access to books, videos, music and other ethnic media and is currently inadequately covered in other consideration) in the residents preferred language sources and should therefore be included in the Links to the residents community (outside of the Schedule as a requirement for all providers. facility) A direct care staff profile which approximates the language profile of the resident ( LASA has commented that this is desirable but unlikely) Training and access to cultural educational material for all staff. Still to be considered: Spiritual and ethical needs Does the concept of supporting the persons "identity” assist? CHA notes concern with the ‘aspirational’ nature of the word ‘endeavour’ and practicality of content.
POSSIBLE ADDITIONAL SCHEDULE ITEMS Item and Service SCHEDULE CONTENT Residential Care Manual Content Cost Implications? Cultural, Spiritual and Ethical Needs Please note an alternative version (with this content worked throughout other relevant schedule items is being drafted for consideration) Assisting and supporting the resident to meet their cultural, spiritual and ethical needs. Note: All NACA members support assisting and supporting residents to meet these needs Some NACA members believe its already covered in the Standards and other legislation Other NACA members feel that this is important and is currently inadequately covered in other sources and should therefore be included in the Schedule as a requirement for all providers. DRAFT FOR DISCUSSION: Includes the provider endeavoring to provide: Brochures or other written material explaining basic service processes such as resident rights and responsibilities, complaints process, food menus, daily activity program in the residents preferred language Access to a set of cultural communication material which can be used by all Access to books, videos, music and other ethnic media in the residents preferred language Links to the residents community (outside of the facility) A direct care staff profile which approximates the language profile of the resident ( LASA has commented that this is desirable but unlikely) Training and access to cultural educational material for all staff. Still to be considered: Spiritual and ethical needs Does the concept of supporting the persons "identity” assist? CHA notes concern with the ‘aspirational’ nature of the word ‘endeavour’ and practicality of content. Uncertain