Manage and control UX design Ability to manage Stakeholders assets and artefacts throughout the self and others, to are kept life of a platform. monitor work to meet informed about deadlines and to progress, issues Develop site maps to explain the regularly and what is logical organisation and navigational communicate status being done to structure of platforms. of work address them Provide advice and answer queries Ability to understand UX assets are in relation to UX. and document user organised and personas and to use maintained in an Review platform change requests to them to determine orderly and ensure UX quality is maintained or requirement accessible improved. framework Ability to visualise Collaborate with visual designers design outcomes, New products and business analysts to ensure UX anticipate problems and and functional requirements are met. and mitigate them technologies achieve high UX Participate in testing to ensure UX Ability to produce standards design requirements have been wire-frames, to implemented; if they have not, log organise and UX elements and manage issues to resolution. conduct user testing, are consistent to conceptualise and across platforms Identify and manage UX design develop prototype service providers (internal or Style guides are external) to deliver requirements Develop constructive developed for all when needed (due to workload or working relationships new digital availability). platforms Analytical and Work with stakeholders to ensure problem-solving Personas are the words and grammar used on abilities with keen documented for platforms is appropriate to the user. attention to detail all key customer and follow through groups and are used as the Excellent written and basis of platform verbal UX decisions communication skill Market-leading Organised approach user experience to managing assets for competitive making it easy to product locate files and differentiation ensure version control Ability to learn rapidly changing web related technologies and apply them to platforms in an appropriate way Demonstrates initiative, is responsive and accountable Provide platform 20% Efficiently deliver high quality visual Ability to effectively Effective visual visual design design requirements for platform communicate with design briefs services development in a timely manner. people of all levels of design knowledge Stakeholder Working with stakeholders to feedback develop visual design briefs. Ability to effectively provided delegate and Identify, brief and manage service manage Appropriate providers (internal or external) to responses to deliver requirements. feedback received
Manage and control UX design assets and artefacts throughout the life of a platform. Develop site maps to explain the logical organisation and navigational structure of platforms. Provide advice and answer queries in relation to UX. Review platform change requests to ensure UX quality is maintained or improved. Collaborate with visual designers and business analysts to ensure UX and functional requirements are met. Participate in testing to ensure UX design requirements have been implemented; if they have not, log and manage issues to resolution. Identify and manage UX design service providers (internal or external) to deliver requirements when needed (due to workload or availability). Work with stakeholders to ensure the words and grammar used on platforms is appropriate to the user. Ability to manage self and others, to monitor work to meet deadlines and to regularly communicate status of work Ability to understand and document user personas and to use them to determine requirement Ability to visualise design outcomes, anticipate problems and mitigate them Ability to produce wire-frames, to organise and conduct user testing, to conceptualise and develop prototype Develop constructive working relationships Analytical and problem-solving abilities with keen attention to detail and follow through Excellent written and verbal communication skill Organised approach to managing assets making it easy to locate files and ensure version control Ability to learn rapidly changing web related technologies and apply them to platforms in an appropriate way Demonstrates initiative, is responsive and accountable Stakeholders are kept informed about progress, issues and what is being done to address them UX assets are organised and maintained in an orderly and accessible framework New products and technologies achieve high UX standards UX elements are consistent across platforms Style guides are developed for all new digital platforms Personas are documented for all key customer groups and are used as the basis of platform UX decisions Market-leading user experience for competitive product differentiation Provide platform visual design services 20% Efficiently deliver high quality visual design requirements for platform development in a timely manner. Working with stakeholders to develop visual design briefs. Identify, brief and manage service providers (internal or external) to deliver requirements. Ability to effectively communicate with people of all levels of design knowledge Ability to effectively delegate and manage Effective visual design briefs Stakeholder feedback provided Appropriate responses to feedback received