Veterans Service establishes explicit regional office (RO) delivery Center Manager procedures for all categories of mail, and (VSCM) or Pension ensures that procedures appear in the Mail RO’s Management Center Routing Guide. Manager (PMCM) For more information on official VA Reference: mail procedures, see , and . Administrative establishes local procedures for movement of all Support Services mail, including Division delivery of incoming mail, and pickup of outgoing mail. For more information on mailroom responsibilities, see M21-1, Reference: Part III, Subpart i, 1.2.c.
Veterans Service Center Manager (VSCM) or Pension Management Center Manager (PMCM) establishes explicit regional office (RO) delivery procedures for all categories of mail, and ensures that procedures appear in the RO’s Mail Routing Guide. Reference: For more information on official VA mail procedures, see , and . Administrative Support Services Division establishes local procedures for movement of all mail, including delivery of incoming mail, and pickup of outgoing mail. Reference: For more information on mailroom responsibilities, see M21-1, Part III, Subpart i, 1.2.c.