Poole RHAs due 36 47 41 37 161 RHAs 31 39 37 35 142 completed % completion 86.1% 83% 90.2% 94.6% 88.2% in quarter Dorset RHAs due 77 99 87 123 386 RHAs 46 77 77 113 313 completed % completion 59.7% 77.8% 88.5% 91.9% 81.1% in quarter 5.2 Exception reporting 5.2.1 During 2017-2018, the service has analysed the reasons for delays in completing the RHAs during the month they are due in order to better understand the reasons for breaching the KPI. 5.2.2 Exception reporting alongside the RHA KPI data is provided by the team to provide a rationale if a health assessment is not completed in the month that it is due. The gathering of this data has become more consistent in and this will continue through improved SystmOne reporting in 5.2.3 Table 11 below identifies the exceptions reported for RHAs not completed in the month due by the teams at year end 2017-2018/ Table 10: Total number of exceptions for RHAs not completed in the month due by quarter and year end 2017-2018 Exception reason Q1 Q2 Q3 Q4 Total number OOA delay/non completion 7 6 1 1 15 Cancelled by carer 5 2 1 0 8 Cancelled by service 2 2 0 2 6 Waiting for HV completion 12 4 4 0 20 Refusal by YP 9 5 3 12 29 Other including placement 5 12 5 3 25 change Delayed in best interest of the 11 5 3 0 19 child Total exceptions 51 36 17 18 122 % of due 29.3% 15.9% 9.3% 8.2% 15.6% RHA’s 5.2.4 During the course of 2017-2018 exception reporting has proved very useful in understanding why RHAs are not completed within timescales. Exception reporting happens monthly and is reported on the CCG scorecard. Over the course of the year the amount of exceptions has decreased but also having
Poole RHAs due 36 47 41 37 161 RHAs completed 31 39 37 35 142 % completion in quarter 86.1% 83% 90.2% 94.6% 88.2% Dorset RHAs due 77 99 87 123 386 RHAs completed 46 77 77 113 313 % completion in quarter 59.7% 77.8% 88.5% 91.9% 81.1% 5.2 Exception reporting 5.2.1 During 2017-2018, the service has analysed the reasons for delays in completing the RHAs during the month they are due in order to better understand the reasons for breaching the KPI. 5.2.2 Exception reporting alongside the RHA KPI data is provided by the team to provide a rationale if a health assessment is not completed in the month that it is due. The gathering of this data has become more consistent in and this will continue through improved SystmOne reporting in 5.2.3 Table 11 below identifies the exceptions reported for RHAs not completed in the month due by the teams at year end 2017-2018/ Table 10: Total number of exceptions for RHAs not completed in the month due by quarter and year end 2017-2018 Exception reason Q1 Q2 Q3 Q4 Total number OOA delay/non completion 7 6 1 1 15 Cancelled by carer 5 2 1 0 8 Cancelled by service 2 2 0 2 6 Waiting for HV completion 12 4 4 0 20 Refusal by YP 9 5 3 12 29 Other including placement change 5 12 5 3 25 Delayed in best interest of the child 11 5 3 0 19 Total exceptions % of RHA’s due 51 29.3% 36 15.9% 17 9.3% 18 8.2% 122 15.6% 5.2.4 During the course of 2017-2018 exception reporting has proved very useful in understanding why RHAs are not completed within timescales. Exception reporting happens monthly and is reported on the CCG scorecard. Over the course of the year the amount of exceptions has decreased but also having