stories had an average reach of 72,000 people. 13 Letters to the Editor over all phases. Direct mail out to Distribution to approximately 222 distributed. community and 222 community organisations as business leaders outlined on our community directory and the Business Chamber network during phase two and three. Databases of those that Email distribution to Nil direct response back from responded in Phase 2 approximately 213 participants this email but over 250 people and provided an email who completed the survey in visited Maitland Your Say address for future Phase 2 on the options available within two days of this email involvement to Council. This email outlined being distributed. the results from Phase 2 and the seven year rating proposal. Database of Maitland Three emails were distributed to Nil direct response back from Your Say registered over 350 registered members of these emails. members Maitland Your Say outlining the consultation period and the At the conclusion of the consultation the membership ways in which they could had reached 400. participate. Methods providing feedback and comment Maitland Your Say – Project hubs were established 2,200 site visits were made project hub for each phase on Maitland Your across the four hubs. In total Say featuring detailed advice there were 1,299 document about the phase, information downloads which included sheets, links to other sites downloads for the package of (IPART, DLGP), information services, DL brochure, Funding sheets, documents/publications Our Future publication and and the rating calculator. rates proposal. Maitland Your Say - Two online surveys were 167 people completed the surveys conducted. The first sought second online survey in Phase resident input into priority areas, 3. service levels and impacts on rating. The second, similar to the telephone survey in phase three, tested resident support for the seven year rating proposal.
stories had an average reach of 72,000 people. 13 Letters to the Editor over all phases. Direct mail out to community and business leaders Distribution to approximately 222 community organisations as outlined on our community directory and the Business Chamber network during phase two and three. 222 distributed. Databases of those that responded in Phase 2 and provided an email address for future involvement Email distribution to approximately 213 participants who completed the survey in Phase 2 on the options available to Council. This email outlined the results from Phase 2 and the seven year rating proposal. Nil direct response back from this email but over 250 people visited Maitland Your Say within two days of this email being distributed. Database of Maitland Your Say registered members Three emails were distributed to over 350 registered members of Maitland Your Say outlining the consultation period and the ways in which they could participate. Nil direct response back from these emails. At the conclusion of the consultation the membership had reached 400. Methods providing feedback and comment Maitland Your Say – project hub Project hubs were established for each phase on Maitland Your Say featuring detailed advice about the phase, information sheets, links to other sites (IPART, DLGP), information sheets, documents/publications and the rating calculator. 2,200 site visits were made across the four hubs. In total there were 1,299 document downloads which included downloads for the package of services, DL brochure, Funding Our Future publication and rates proposal. Maitland Your Say - surveys Two online surveys were conducted. The first sought resident input into priority areas, service levels and impacts on rating. The second, similar to the telephone survey in phase three, tested resident support for the seven year rating proposal. 167 people completed the second online survey in Phase 3.