Shopping centre Staffed booths at shopping 7 one-on-one discussions displays centres in Rutherford, Greenhills and Central Maitland. Focus Groups Three adult and one youth focus 38 participants. groups, independently facilitated by Micromex. Hotline Calls received through the 31 one on one phone Maitland Your Say hotline set up discussions. from phase two. Facebook Posts on Maitland Your Say A total of 64 posts were Facebook page providing provided throughout the information on the consultation, phases A total of 2,904 were seven year rates proposal and actively engaged in these ways residents could share their posts, liking, sharing, clicking thoughts. or commenting. 68 people provided comment through Facebook throughout the campaign. Community information Presentations and open 10 information sessions were sessions discussions were held at the held across the four phases Town Hall and libraries with an approximate total of 94 (Thornton, Rutherford and East people attending. Maitland). The events were NB: 2 sessions were advertised in the media, on abandoned due to zero Councils Maitland Your Say site, attendance. Facebook page and Maitland Your Say events calendar. Business information Presentation to Business Leaders 90 attendees at Business sessions Luncheon and drop-in session Leaders luncheon and two for business owners. attendees at business drop-ins session. Staff information Staff briefings were held over the Over 20 people attended the sessions ten months of consultation to session. inform staff of the next steps, where to direct residents to participate and where they could also participate as a resident. Briefings were provided by Executive Managers followed by distribution of information sheets. One formalised staff information session was held on 11 November 2013 which duplicated the information provided in the community
Shopping centre displays Staffed booths at shopping centres in Rutherford, Greenhills and Central Maitland. 7 one-on-one discussions Focus Groups Three adult and one youth focus groups, independently facilitated by Micromex. 38 participants. Hotline Calls received through the Maitland Your Say hotline set up from phase two. 31 one on one phone discussions. Facebook Posts on Maitland Your Say Facebook page providing information on the consultation, seven year rates proposal and ways residents could share their thoughts. A total of 64 posts were provided throughout the phases A total of 2,904 were actively engaged in these posts, liking, sharing, clicking or commenting. 68 people provided comment through Facebook throughout the campaign. Community information sessions Presentations and open discussions were held at the Town Hall and libraries (Thornton, Rutherford and East Maitland). The events were advertised in the media, on Councils Maitland Your Say site, Facebook page and Maitland Your Say events calendar. 10 information sessions were held across the four phases with an approximate total of 94 people attending. NB: 2 sessions were abandoned due to zero attendance. Business information sessions Presentation to Business Leaders Luncheon and drop-in session for business owners. 90 attendees at Business Leaders luncheon and two attendees at business drop-ins session. Staff information sessions Staff briefings were held over the ten months of consultation to inform staff of the next steps, where to direct residents to participate and where they could also participate as a resident. Briefings were provided by Executive Managers followed by distribution of information sheets. One formalised staff information session was held on 11 November 2013 which duplicated the information provided in the community Over 20 people attended the session.