S SO Ensure the Council’s recruitment process A GR Resources collects the relevant equality information 30 January 2013 D M & CP Policy Officer Equality + COMPLETED R P & M Welsh Language R&B W S SO Review customer services data collection Policy Officer Equality + A GR methods to ensure relevant equality Welsh Language 31 April 2013 information being collected D M & CP Customer Service Lead R P & M Officer COMPLETED R&B W S SO Utilise research and statistical sources, e.g. Policy Officer Equality + A GR Census 2011 (available from July 2012) to Language 32 help build a better picture of equality D M & CP September 2013 Improvement + Democracy R P & M COMPLETED R&B W S SO Develop and promote standardised equality A GR 33 questions for use on questionnaires, July 2013 D M & CP consultations and engagement activity R P & M
30 Ensure the Council’s recruitment process collects the relevant equality information COMPLETED January 2013 Resources Policy Officer Equality + Welsh Language S SO A GR D M & CP R P & M R&B W 31 Review customer services data collection methods to ensure relevant equality information being collected COMPLETED April 2013 Policy Officer Equality + Welsh Language Customer Service Lead Officer S SO A GR D M & CP R P & M R&B W 32 Utilise research and statistical sources, e.g. Census 2011 (available from July 2012) to help build a better picture of equality COMPLETED September 2013 Policy Officer Equality + Language Improvement + Democracy S SO A GR D M & CP R P & M R&B W 33 Develop and promote standardised equality questions for use on questionnaires, consultations and engagement activity July 2013 S SO A GR D M & CP R P & M