The survey results are generally positive and show the value of the focus on systematically improving access to services and City’s facilities to date. The positive results include satisfaction ratings of dealing with City employees (95%), accessing the City’s buildings and facilities (80%) and accessing the events (79%). City’s Areas for improvement include lower satisfaction rating for awareness of the disability related grants (43%), accessibility of City’s businesses within the City (44%) and accessibility of the information (63%). City’s While the number of participants in the survey is relatively small, the results provide valuable information from community members. Detailed feedback from the survey will be provided to City departments and local businesses, so improvements to access can continue to be made. This plan includes actions that will continue to improve access and inclusion across all of the seven specific outcomes areas specified in the Disability Services Act WA. These actions include a specific focus on improving the provision of accessible information. City’s 6.3 Consultation of City Departments City departments were consulted intensively on the inclusion of actions into this plan. The following business units have identified actions for inclusion in the plan: Libraries Nedlands Community Care (Aged care) Point Resolution Child Care Communications Community Engagement Parks Department Engineering Sustainable Environment Customer Service Property Services Human Resources Community Events Action Plan
The survey results are generally positive and show the value of the City’s focus on systematically improving access to services and facilities to date. The positive results include satisfaction ratings of dealing with City employees (95%), accessing the City’s buildings and facilities (80%) and accessing the City’s events (79%). Areas for improvement include lower satisfaction rating for awareness of the City’s disability related grants (43%), accessibility of businesses within the City (44%) and accessibility of the City’s information (63%). While the number of participants in the survey is relatively small, the results provide valuable information from community members. Detailed feedback from the survey will be provided to City departments and local businesses, so improvements to access can continue to be made. This plan includes actions that will continue to improve access and inclusion across all of the seven specific outcomes areas specified in the Disability Services Act WA. These actions include a specific focus on improving the City’s provision of accessible information. 6.3 Consultation of City Departments City departments were consulted intensively on the inclusion of actions into this plan. The following business units have identified actions for inclusion in the plan: Libraries Nedlands Community Care (Aged care) Point Resolution Child Care Communications Community Engagement Parks Department Engineering Sustainable Environment Customer Service Property Services Human Resources Community Events Action Plan