Upload guidance of patient consent June 2014 Upload comparison performance data in relation to other local practices in ASAP WA the area. Review and increase information and guidance on the Online Booking of April 2014 KT / CML / LP prescriptions and Appointments Review and simplify current layout. Consider increase use of icons on the Sept 2014 WA Home page Regularly publicise DNA figures ASAP Staff 11 Expanding PRG Create and establish Virtual PRG Underway PRG / Staff Consult and Review Performance checks against Action Plan with PRG Sept 2014 PRG / Staff Key: CML Dr C Lynch – LP Dr L Paska – KT Kim Thatcher, Practice Manager – Reception Reception Staff – PRG / PRG Patient Participation Group – WA Website Administrator – Publication of Survey & Related Documentation This report and all related documentation (including detailed results and analysis of the Local Patient Survey) have been published on the Surgery Website at: Surgery Opening Hours Monday - Friday We are available from 8.00am every morning until 6.30pm. The surgery is open for extended hours on Monday evenings, - by appointment. Closed Bank Holidays
Upload guidance of patient consent June 2014 Upload comparison performance data in relation to other local practices in the area. ASAP WA Review and increase information and guidance on the Online Booking of prescriptions and Appointments April 2014 KT / CML / LP Review and simplify current layout. Consider increase use of icons on the Home page Sept 2014 WA Regularly publicise DNA figures ASAP Staff 11 Expanding PRG Create and establish Virtual PRG Underway PRG / Staff Consult and Review Performance checks against Action Plan with PRG Sept 2014 PRG / Staff Key: CML – Dr C Lynch LP – Dr L Paska KT – Kim Thatcher, Practice Manager Reception – Reception Staff PRG / PRG – Patient Participation Group WA – Website Administrator Publication of Survey & Related Documentation This report and all related documentation (including detailed results and analysis of the Local Patient Survey) have been published on the Surgery Website at: Surgery Opening Hours Monday - Friday We are available from 8.00am every morning until 6.30pm. The surgery is open for extended hours on Monday evenings, - by appointment. Closed Bank Holidays