Internal Verifier’s name Signature Date (only if sampled) Unit 3905-203 Communication in care settings Level: 2 Credit value: 3 UAN: Y/615/7868 Unit aim This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to communicate with others in work settings. This also includes how to maintain confidentiality when communicating with and about others. Learning Assessment criteria Portfolio Evidence/ Assessment outcomes To do this you must: reference Assessment date The learner will: method type Understand Identify different why reasons why people communication communicate is important in Explain how effective the work communication affects setting all aspects of your own work Explain why it is important to observe an individual’s reactions when communicating with them Be able to meet Find out an individual’s the communication and communication language needs, wishes and language and preferences needs, wishes Demonstrate and preferences communication of individuals methods that meet an individual’s communication needs, wishes and preferences Show how and when to seek advice about communication Be able to Identify barriers to reduce barriers communication
Internal Verifier’s name Signature Date (only if sampled) Unit 3905-203 Communication in care settings Level: 2 Credit value: 3 UAN: Y/615/7868 Unit aim This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to communicate with others in work settings. This also includes how to maintain confidentiality when communicating with and about others. Learning outcomes The learner will: Assessment criteria To do this you must: Portfolio reference Evidence/ Assessment method type Assessment date Understand why communication is important in the work setting Identify different reasons why people communicate Explain how effective communication affects all aspects of your own work Explain why it is important to observe an individual’s reactions when communicating with them Be able to meet the communication and language needs, wishes and preferences of individuals Find out an individual’s communication and language needs, wishes and preferences Demonstrate communication methods that meet an individual’s communication needs, wishes and preferences Show how and when to seek advice about communication Be able to reduce barriers Identify barriers to communication