Ensure all Guide Dogs SA/NT facilities Chief Financial Officer June 2017 meet all relevant Commonwealth and Ongoing State disability access standards. Review Guide Dogs SA/NT country EM Service Client June 2017 services (including the Northern Services Ongoing Territory) to inform funding bodies of the additional costs incurred in the EM Mobility and Dog provision of current levels of service, Services and funding increases required to enhance equity of access. Evaluate the effectiveness and EM Client Services June 2017 efficiency of funding and service Ongoing delivery models currently operating EM Mobility and Dog in NT, with the view of developing a Services specific strategic plan to better meet the wide-ranging needs of NT clients. Include specific questions on EM Client Services June 2017 program/service access in all client Ongoing satisfaction surveys. EM Mobility and Dog Services 8.2 Accessible Information and Communication about Services and Programs. Guide Dogs SA/NT is committed to ensuring all our information and communication are as accessible as possible (e.g. in terms of availability, style and format) to all people, including those with disabilities. Our communications activities are directed at a number of different audiences including clients, potential clients, carers/guardians, potential referral sources, staff, volunteers, donors, Association members, government bodies and community groups. Outcomes: Guide Dogs SA/NT public information is available in various formats to cater for the needs of people with a vision impairment, and is also in plain English as well as in a range of ethnic languages and Auslan. People who are Deaf or hearing impaired are aware Guide Dogs SA/NT offers a range of services that may be of assistance to them. Action Responsibility Timeline 8.2.1 Place a deaf-friendly sign on the front EM Client Services July 2016 door and display other appropriate visual information in the front foyer to indicate EM Mobility and Dog Guide Dogs SA/NT provides services to Services people who are Deaf or hearing impaired as well as people who are blind or vision impaired. 8.2.2 Consider installation of (and explore EM Client Services December
Ensure all Guide Dogs SA/NT facilities meet all relevant Commonwealth and State disability access standards. Chief Financial Officer June 2017 Ongoing Review Guide Dogs SA/NT country services (including the Northern Territory) to inform funding bodies of the additional costs incurred in the provision of current levels of service, and funding increases required to enhance equity of access. EM Service Client Services EM Mobility and Dog Services June 2017 Ongoing Evaluate the effectiveness and efficiency of funding and service delivery models currently operating in NT, with the view of developing a specific strategic plan to better meet the wide-ranging needs of NT clients. EM Client Services EM Mobility and Dog Services June 2017 Ongoing Include specific questions on program/service access in all client satisfaction surveys. EM Client Services EM Mobility and Dog Services June 2017 Ongoing 8.2 Accessible Information and Communication about Services and Programs. Guide Dogs SA/NT is committed to ensuring all our information and communication are as accessible as possible (e.g. in terms of availability, style and format) to all people, including those with disabilities. Our communications activities are directed at a number of different audiences including clients, potential clients, carers/guardians, potential referral sources, staff, volunteers, donors, Association members, government bodies and community groups. Outcomes: Guide Dogs SA/NT public information is available in various formats to cater for the needs of people with a vision impairment, and is also in plain English as well as in a range of ethnic languages and Auslan. People who are Deaf or hearing impaired are aware Guide Dogs SA/NT offers a range of services that may be of assistance to them. Action Responsibility Timeline 8.2.1 Place a deaf-friendly sign on the front door and display other appropriate visual information in the front foyer to indicate Guide Dogs SA/NT provides services to people who are Deaf or hearing impaired as well as people who are blind or vision impaired. EM Client Services EM Mobility and Dog Services July 2016 8.2.2 Consider installation of (and explore EM Client Services December