MUNICIPAL TRANSFORMATION AND INSTITUTIONAL DEVELOPMENT 5 Yr Targets Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 year (in munic) Obj. Ref 2012/13 2013/14 2014/15 2015/16 2016/17 Target 5 CS 11 To Date N/A N/A 30-06-2015 N/A N/A R0 Opex improve complaints municipal of register Services image implemented register CS 12 To No. of capacity 6 N/A N/A 6 N/A N/A 6 R100 Opex introduce staff building 000 staff provided Services bursaries through to ensure bursaries effective service delivery and improve capacity CS 13 To Date N/A N/A 30-06-2015 N/A N/A R0 Opex improve organogram reviewed Services and by filling capacity all vacant and funded posts by
MUNICIPAL TRANSFORMATION AND INSTITUTIONAL DEVELOPMENT Obj. Ref 5 Yr Targets 5 year Target (in munic) Yr 1 2012/13 Yr 2 2013/14 Yr 3 2014/15 Yr 4 2015/16 Yr 5 2016/17 CS 11 To improve municipal image of register Date complaints register implemented N/A N/A 30-06-2015 N/A N/A R0 Opex Services CS 12 To introduce staff bursaries to ensure effective service delivery and improve capacity staff No. of capacity building provided through bursaries 6 N/A N/A 6 N/A N/A 6 R100 000 Opex Services CS 13 To improve and capacity by filling all vacant and funded posts by Date organogram reviewed N/A N/A 30-06-2015 N/A N/A R0 Opex Services