How to make a report The Child Protection Helpline is the contact for mandatory and non-mandatory reporters who have concerns about a safety, welfare and wellbeing. child’s Phone 133627 for mandatory reporters 132111 for non-mandatory reporters Reports to the Child Protection Helpline are confidential. Any person who makes a report is afforded protection by law if they make a report in good faith. The Child Protection Hotline will tell mandatory reporters whether the report they have made meets the threshold of significant harm or not. Staff Procedure for Reporting Children at Risk of Significant Harm. Staff will document any concerns, observations, or disclosures made to them. Staff will notify the Nominated Supervisor if they consider a child to be at risk of significant harm. The Nominated Supervisor/ staff member will use the on line MRG to establish if a report should be made. The MRG report will be printed and filed on the file in the office. child’s The Nominated Supervisor/staff member will take the action recommended by the MRG. This may include making a report to the Child Protection Hotline. When the MRG advises that the report does not meet the statutory threshold, staff will continue to offer referrals to local services and work collaboratively with other organisations to help keep children safe. All staff will note that they are Mandatory reporters and are responsible for reporting children at risk of significant harm. All information will remain confidential, and be filed in the office. Important Telephone Contact Numbers and Websites Community Child Protection Helpline for mandatory reporters 133627 Services’ – Mandatory Reporters Guide – Department of Premier and Cabinet Keep Them Safe Website – www.keepthemsafe.nsw.gov.au/home Approved prior 1994 Amended August 2000 Amended May2002 Amended April 2005 Amended February 2006 Amended September 2007 Amended March 2010 Amended March 2012 Reviewed May 2013 Reviewed May 2015, May 2017 Sources: 1, 15, 16, 37
How to make a report The Child Protection Helpline is the contact for mandatory and non-mandatory reporters who have concerns about a child’s safety, welfare and wellbeing. Phone 133627 for mandatory reporters 132111 for non-mandatory reporters Reports to the Child Protection Helpline are confidential. Any person who makes a report is afforded protection by law if they make a report in good faith. The Child Protection Hotline will tell mandatory reporters whether the report they have made meets the threshold of significant harm or not. Staff Procedure for Reporting Children at Risk of Significant Harm. Staff will document any concerns, observations, or disclosures made to them. Staff will notify the Nominated Supervisor if they consider a child to be at risk of significant harm. The Nominated Supervisor/ staff member will use the on line MRG to establish if a report should be made. The MRG report will be printed and filed on the child’s file in the office. The Nominated Supervisor/staff member will take the action recommended by the MRG. This may include making a report to the Child Protection Hotline. When the MRG advises that the report does not meet the statutory threshold, staff will continue to offer referrals to local services and work collaboratively with other organisations to help keep children safe. All staff will note that they are Mandatory reporters and are responsible for reporting children at risk of significant harm. All information will remain confidential, and be filed in the office. Important Telephone Contact Numbers and Websites Community Services’ Child Protection Helpline for mandatory reporters – 133627 Mandatory Reporters Guide – Department of Premier and Cabinet Keep Them Safe Website – www.keepthemsafe.nsw.gov.au/home Approved prior 1994 Amended August 2000 Amended May2002 Amended April 2005 Amended February 2006 Amended September 2007 Amended March 2010 Amended March 2012 Reviewed May 2013 Reviewed May 2015, May 2017 Sources: 1, 15, 16, 37