DEFINITIONS LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 Reacting Systematic Aligned Integrated Stages in Systems Maturity: Processes The institution focuses on activities and The institution is beginning to The institution operates according Operations are characterized by initiatives that respond to immediate operation via generally understood, to processes that are explicit, explicit, predictable processes that needs or problems rather than repeatable and often documented repeatable and periodically are repeatable and regularly anticipating future requirements, processes and is prone to make the evaluated for improvement. evaluated for optimum capacities or changes. Goals are goal of most activities explicit, Processes address key goals and effectiveness. Efficiencies across implicit and poorly defined. Informal measurable and subject to strategies, and lessons learned are units are achieved through analysis, procedures and habits account for all improvement. Institutional silos are shared among institutional units. transparency, innovation, and but the most formal aspects of eroding and signs of coordination and Coordination and communication sharing. Processes are measures institutional operations. the implementation of effective among units is emphasized so track progress on key strategic and practices across units are evident. stakeholders relate what they do to operational goals. Outsiders Institutional goals are generally institutional goals and strategies. request permission to visit and understood. study why the institution is so successful. EXAMPLE STAGES OF MATURITY LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 Reacting Systematic Aligned Integrated CONSTANCY OF PURPOSE CONSISTENCY OF PRACTICE DRIVE STUDENT SUCCESS Barton’s Mission clearly Barton has developed a means of Yearly news release inviting public articulates student success as evaluating and refining its mission to comment pertaining to Strategic the college’s core purpose and the level it can be repeated over time Plan and Core Priorities. that purpose is understood across the institution Barton clearly explains its Basic means of conveying Establish more consistent academic and learning support requirements (e.g. Catalog, website) engagement between faculty/staff programs and the exist and maintained over time, but and students at all locations requirements for student faculty, staff not necessarily involved success in developing effective student relationships Barton provides high quality Design & delivery of academics and Standardized so that processes are education wherever, however support services is repeatable across consistent in all departments, it’s delivered the institution programs and locations
DEFINITIONS LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 Reacting Systematic Aligned Integrated Stages in Systems Maturity: Processes The institution focuses on activities and initiatives that respond to immediate needs or problems rather than anticipating future requirements, capacities or changes. Goals are implicit and poorly defined. Informal procedures and habits account for all but the most formal aspects of institutional operations. The institution is beginning to operation via generally understood, repeatable and often documented processes and is prone to make the goal of most activities explicit, measurable and subject to improvement. Institutional silos are eroding and signs of coordination and the implementation of effective practices across units are evident. Institutional goals are generally understood. The institution operates according to processes that are explicit, repeatable and periodically evaluated for improvement. Processes address key goals and strategies, and lessons learned are shared among institutional units. Coordination and communication among units is emphasized so stakeholders relate what they do to institutional goals and strategies. Operations are characterized by explicit, predictable processes that are repeatable and regularly evaluated for optimum effectiveness. Efficiencies across units are achieved through analysis, transparency, innovation, and sharing. Processes are measures track progress on key strategic and operational goals. Outsiders request permission to visit and study why the institution is so successful. STAGES OF MATURITY LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 Reacting Systematic Aligned Integrated CONSTANCY OF PURPOSE CONSISTENCY OF PRACTICE DRIVE STUDENT SUCCESS Barton’s Mission clearly articulates student success as the college’s core purpose and that purpose is understood across the institution Barton has developed a means of evaluating and refining its mission to the level it can be repeated over time Yearly news release inviting public comment pertaining to Strategic Plan and Core Priorities. Barton clearly explains its academic and learning support programs and the requirements for student success Basic means of conveying requirements (e.g. Catalog, website) exist and maintained over time, but faculty, staff not necessarily involved in developing effective student relationships Establish more consistent engagement between faculty/staff and students at all locations Barton provides high quality education wherever, however it’s delivered Design & delivery of academics and support services is repeatable across the institution Standardized so that processes are consistent in all departments, programs and locations EXAMPLE