Mike Taylor Machinery (MTM) adopted the Lely SLA and has a promising technician in Lucy Naylor who joined the company in September 2014 and is studying Land Based Service Engineering at South Worcestershire College. MTM’s Will Stops says: “Lucy is an outstanding student and employee and we have high hopes for her. She is just about to complete her first year at college and the plan is for her to move through the LTA pathway and onto the Master Service Technician programme at Lely when she finishes. We’re delighted to be supporting, through Lucy, the next generation of technicians and to be able to now, thanks to Lely, integrate Lucy’s future training so it incorporates Toro, which will have a positive impact on our business.” Another business that has quickly adopted the SLA, Cheshire Turf Machinery, has surpassed all sales targets for the last two years. Managing director, Steve Halley, says that embracing the principles of SLA has helped the company’s after sales activity keep pace with this growth. “Our commitment to the programme will ensure that we continue to meet or exceed the service levels expected by our customers and the manufacturer. “In return for our investment, we benefit in areas such as improved recovery on warranty and personal development, which are key to us driving the business forward. The training and education elements of SLA are good for morale, making staff feel more valued and giving them an easily accessible career pathway, leading to the Master Service Technician programme.” ENDS Notes to editors: Toro turf products are distributed throughout mainland UK by Lely (UK) Limited, 1 Station Road, St Neots PE19 1QH. Call 01480 226800, email turfcare.uk@lely.com or visit www.toro.com / www.lely.com for further details. And in Ireland by Lely Ireland Limited, Kilboggin, Nurney, Co. Kildare. Call 00 353 (0)45 526170 or email turfcaresales.ie@lely.com. Image caption: Mike Taylor Machinery technician Lucy Naylor plans to move on to the Master Service Technician programme when she finishes college. Editorial charges: Please email all requests to rosie@oneagency.co For further press information or alternative images contact: Rosie Duckworth at oneagency.co Telephone: 01603 252555
Mike Taylor Machinery (MTM) adopted the Lely SLA and has a promising technician in Lucy Naylor who joined the company in September 2014 and is studying Land Based Service Engineering at South Worcestershire College. MTM’s Will Stops says: “Lucy is an outstanding student and employee and we have high hopes for her. She is just about to complete her first year at college and the plan is for her to move through the LTA pathway and onto the Master Service Technician programme at Lely when she finishes. We’re delighted to be supporting, through Lucy, the next generation of technicians and to be able to now, thanks to Lely, integrate Lucy’s future training so it incorporates Toro, which will have a positive impact on our business.” Another business that has quickly adopted the SLA, Cheshire Turf Machinery, has surpassed all sales targets for the last two years. Managing director, Steve Halley, says that embracing the principles of SLA has helped the company’s after sales activity keep pace with this growth. “Our commitment to the programme will ensure that we continue to meet or exceed the service levels expected by our customers and the manufacturer. “In return for our investment, we benefit in areas such as improved recovery on warranty and personal development, which are key to us driving the business forward. The training and education elements of SLA are good for morale, making staff feel more valued and giving them an easily accessible career pathway, leading to the Master Service Technician programme.” ENDS Notes to editors: Toro turf products are distributed throughout mainland UK by Lely (UK) Limited, 1 Station Road, St Neots PE19 1QH. Call 01480 226800, email turfcare.uk@lely.com or visit www.toro.com / www.lely.com for further details. And in Ireland by Lely Ireland Limited, Kilboggin, Nurney, Co. Kildare. Call 00 353 (0)45 526170 or email turfcaresales.ie@lely.com. Image caption: Mike Taylor Machinery technician Lucy Naylor plans to move on to the Master Service Technician programme when she finishes college. Editorial charges: Please email all requests to rosie@oneagency.co For further press information or alternative images contact: Rosie Duckworth at oneagency.co Telephone: 01603 252555