FRONT DOOR (including early help duty desk, dv triage and MASH) Evaluation Strengths Areas for improvement the effectiveness of out-of-hours provision at (Some agencies rarely use out of hours There is some confusion about adult mental health managing risk of harm through effective provision).Police provide 24 hour service. provision out of hours. information sharing, referral and assessment PPU cover 7am -10pm with on call Need to improve how we respond to children in police (including the provision of emergency overnight. Ofsted recognise LA as good stations overnight. – accommodation for children that go missing). practice, EDT working effectively, Children do not enter care unnecessarily out of hours. the impact of strategy discussions and any Significant improvement with MASH Not all agencies involved in Strategy discussions subsequent section 47 enquiries on actions (eg Hospital, adult mental health). Perhaps LA to taken to protect children and young people invite as needed and partner agencies. Once case goes to CAT-decision making can change, or step down, partners not always informed and unclear about rationale. How do we convey outcome of S47 to health agencies if they are not the referrer? Independent audits - Ofsted auditing service EH & Social Care audits improvement required for the quality of management oversight, – including: effectiveness of senior and multi-agency audits consistency management audits of how well workers Effective-Routine audit and oversight of Needs continuous improvement manage risk of harm through effective referral cases in all agencies and include good Need to audit and assessment practice. Some agencies assessments need Need to do some dip sampling audits. sign off by management to include risk of harm to the child and hidden harm. risk assessment and prioritisation of referrals Referrals sent in good time Need to re-audit regularly. Built in to assessment process. Working effectively in MASH, improvements in screening seen. case allocation and workload management Front Door- quick and cases are responded to in a timely manner. Caseload weighting includes safeguarding children factors. Performance meetings and Daily oversight (Police and social care) the quality and effectiveness of direct Strong evidence working across all partner Continue to embed – supervision, support and challenge agencies.
FRONT DOOR (including early help duty desk, dv triage and MASH) Evaluation Strengths Areas for improvement the effectiveness of out-of-hours provision at managing risk of harm through effective information sharing, referral and assessment (including the provision of emergency accommodation for children that go missing). (Some agencies rarely use out of hours provision).Police provide 24 hour service. PPU cover 7am -10pm with on call overnight. Ofsted – recognise LA as good practice, EDT working effectively, Children do not enter care unnecessarily out of hours. There is some confusion about adult mental health provision out of hours. Need to improve how we respond to children in police stations overnight. the impact of strategy discussions and any subsequent section 47 enquiries on actions taken to protect children and young people Significant improvement with MASH Not all agencies involved in Strategy discussions (eg Hospital, adult mental health). Perhaps LA to invite as needed and partner agencies. Once case goes to CAT-decision making can change, or step down, partners not always informed and unclear about rationale. How do we convey outcome of S47 to health agencies if they are not the referrer? the quality of management oversight, including: effectiveness of senior management audits of how well workers manage risk of harm through effective referral and assessment Independent audits - Ofsted auditing service and multi-agency audits Effective-Routine audit and oversight of cases in all agencies and include good practice. Some agencies assessments need sign off by management to include risk of harm to the child and hidden harm. EH & Social Care audits – improvement required for consistency Needs continuous improvement Need to audit Need to do some dip sampling audits. risk assessment and prioritisation of referrals Referrals sent in good time Built in to assessment process. Working effectively in MASH, improvements in screening seen. Need to re-audit regularly. case allocation and workload management Front Door- quick and cases are responded to in a timely manner. Caseload weighting includes safeguarding children factors. Performance meetings and Daily oversight (Police and social care) the quality and effectiveness of direct supervision, support and challenge Strong evidence – working across all partner agencies. Continue to embed