Appendix A Call-In Procedure for Unplanned Sick Time and Emergency use of Personal Time Personal time may be used (without notice/approval) for emergency situations provided the employee follows call-in procedure below and the emergency can be verified. Community Center Group Homes Developmental Specialists/LPNs/Direct Support Staff Notice 1 hour in advance 3 hours in advance First and last name First and last name Mandatory Information for Message Reason for absence Reason for absence When expected to return to work When expected to return to work Procedure One Procedure: One Procedure: Staff calls the (978.349.3070) and leaves Call immediate supervisor on call-in line mandatory message. agency cell phone. supervisor’s Staff then calls immediate and If immediate supervisor does not answer supervisor’s extension leaves mandatory message for immediate supervisor. or return the call within 10 minutes, call immediate supervisor one more time and leave the mandatory message. Supervisor’s Extensions: Rooms 1 & 2 978.349.3071 If immediate supervisor does not return Rooms 3 & 4 978.349.3074 second call, call the Director of Group Room 5 & 9/Floats/PTI 978.349.3075 Homes. If no answer, leave the Rooms 6 & 7 978.349.3078 mandatory message LPNs: 978.349.3083 - 37 -
Appendix A Call-In Procedure for Unplanned Sick Time and Emergency use of Personal Time Personal time may be used (without notice/approval) for emergency situations provided the employee follows call-in procedure below and the emergency can be verified. Community Center Developmental Specialists/LPNs/Direct Support Staff Group Homes Notice 1 hour in advance 3 hours in advance Mandatory Information for Message First and last name Reason for absence When expected to return to work First and last name Reason for absence When expected to return to work Procedure One Procedure: One Procedure: Staff calls the call-in line (978.349.3070) and leaves mandatory message. Staff then calls immediate supervisor’s extension and leaves mandatory message for immediate supervisor. Supervisor’s Extensions: Rooms 1 & 2 978.349.3071 Rooms 3 & 4 978.349.3074 Room 5 & 9/Floats/PTI 978.349.3075 Rooms 6 & 7 978.349.3078 LPNs: 978.349.3083 Call immediate supervisor on supervisor’s agency cell phone. If immediate supervisor does not answer or return the call within 10 minutes, call immediate supervisor one more time and leave the mandatory message. If immediate supervisor does not return second call, call the Director of Group Homes. If no answer, leave the mandatory message - 37 -