Vision and Mission understood 7.1 Strategic Objective 1: 57 and communicated 7.2 Strategic Objective 2: Good governance: Effective 57 leaders linking court preparation and VIS with prosecutions, meeting customer expectations and meeting NPA’s strategic objectives. 7.3 Strategic Objective 3: Customer perspective: 57 Achieve customer satisfaction. 7.4 Strategic Objective 4: Internal processes 57 perspective: Achieve operational excellence 7.5 Strategic Objective 5: Learning and growth 58 perspective: Motivated and prepared cadre of CPO’s and managers Strategic Objective 6: Financial perspective: 7.6 58 Adequately resourced Programme lll. EXECUTIVE SUMMARY
7.1 Strategic Objective 1: Vision and Mission understood and communicated 57 7.2 Strategic Objective 2: Good governance: Effective leaders linking court preparation and VIS with prosecutions, meeting customer expectations and meeting NPA’s strategic objectives. 57 7.3 Strategic Objective 3: Customer perspective: Achieve customer satisfaction. 57 7.4 Strategic Objective 4: Internal processes perspective: Achieve operational excellence 57 7.5 Strategic Objective 5: Learning and growth perspective: Motivated and prepared cadre of CPO’s and managers 58 7.6 Strategic Objective 6: Financial perspective: Adequately resourced Programme 58 lll. EXECUTIVE SUMMARY