organization, including resolution of multiple formats. barriers or provision of reasonable Customers and employees have a alternatives. clear and accessible manner in Create a new communications which to report and receive guide for publications that ensures feedback regarding barriers and accessibility including plain accessibility. language, alternate formats, large Liquor & Lotteries public events are print, etc. accessible to all, and there is a Develop an event planning guide to process and protocol to request and ensure all Liquor & Lotteries-hosted receive accommodation and events are accessible materials 3: Provide accessible information and communications Initiatives/action Expected outcomes Develop an Accessibility page on Information regarding accessibility corporate website (i.e. mbll.ca). commitments and plans are clear and readily accessible. Develop and implement a plan to ensure all websites are compliant All Liquor & Lotteries websites are for accessibility and follow current accessible. web accessibility development Influence BCLC to comply where standards. required with applicable Work with BCLC to ensure hosted accessibility requirements for PlayNow.com site and related websites. customer services are accessible. 4: Create and maintain an accessible workplace that encourages a diverse workforce Initiatives/action Expected outcomes Review recruitment efforts to Applications received from persons ensure that employment with disabilities for employment opportunities are broadly with Liquor & Lotteries. advertised to the disability Job descriptions will not community. unreasonably exclude persons with Review job descriptions and identify disabilities from seeking and remove barriers to opportunities within the
organization, including resolution of barriers or provision of reasonable alternatives. Create a new communications guide for publications that ensures accessibility including plain language, alternate formats, large print, etc. Develop an event planning guide to ensure all Liquor & Lotteries-hosted events are accessible multiple formats. Customers and employees have a clear and accessible manner in which to report and receive feedback regarding barriers and accessibility. Liquor & Lotteries public events are accessible to all, and there is a process and protocol to request and receive accommodation and materials 3: Provide accessible information and communications Initiatives/action Develop an Accessibility page on corporate website (i.e. mbll.ca). Develop and implement a plan to ensure all websites are compliant for accessibility and follow current web accessibility development standards. Work with BCLC to ensure hosted PlayNow.com site and related customer services are accessible. Expected outcomes Information regarding accessibility commitments and plans are clear and readily accessible. All Liquor & Lotteries websites are accessible. Influence BCLC to comply where required with applicable accessibility requirements for websites. 4: Create and maintain an accessible workplace that encourages a diverse workforce Initiatives/action Review recruitment efforts to ensure that employment opportunities are broadly advertised to the disability community. Review job descriptions and identify and remove barriers to Expected outcomes Applications received from persons with disabilities for employment with Liquor & Lotteries. Job descriptions will not unreasonably exclude persons with disabilities from seeking opportunities within the