about town walks. JN suggested that this project could form the basis of the next PF Survey, possibly looking at encouraging young mums to participate in 'Buggy Walks'. (LW agreed to check that this would conform to the Survey requirements) There was general enthusiasm for the PF getting involved in the project! 2. Apologies for absence were received from Sylvia Allman, Ann Needle and Kirsty Sansum. 3. Matters Arising No corrections were made to the Minutes of the April meeting. 5. On-Line Appointments reported that, to date, 25 patients have registered for on-line LW appointments. 29 appointments have been booked and there are currently 50 appointments available to book on line. JN asked if the system was being used appropriately, for routine appointments that can be scheduled several weeks ahead of time. LW thought it was too early to assess this, but confirmed that patients could only book 2 appointments at any one time. BM commented that he had had some difficulty when trying to register his wife for the on-line appointment system. LW confirmed that it should be possible, for people to register for another person for the on-line appointment system, as long as they have the appropriate, identifying documentation, but the ID information would only be sent to the patient being registered. 6. Friends and Family Survey Report - BM BM reported that the feedback from patients continues to be largely positive, indicating that people are satisfied with their treatment. LW commented that the number of cards being completed by patients is going down. She also confirmed that the feedback information is available on the HC website, under the 'Latest News' link. 7. Items for the next Newsletter AG had circulated a draft copy of the June Newsletter. This was discussed and comments and adjustments were noted. confirmed that Dr Horne LW would be submitting his responses to the interview question asap. 8. Report of Received Comments DH reported that there had been no Received Comments during May.
about town walks. JN suggested that this project could form the basis of the next PF Survey, possibly looking at encouraging young mums to participate in 'Buggy Walks'. (LW agreed to check that this would conform to the Survey requirements) There was general enthusiasm for the PF getting involved in the project! 2. Apologies for absence were received from Sylvia Allman, Ann Needle and Kirsty Sansum. 3. Matters Arising No corrections were made to the Minutes of the April meeting. 5. On-Line Appointments LW reported that, to date, 25 patients have registered for on-line appointments. 29 appointments have been booked and there are currently 50 appointments available to book on line. JN asked if the system was being used appropriately, for routine appointments that can be scheduled several weeks ahead of time. LW thought it was too early to assess this, but confirmed that patients could only book 2 appointments at any one time. BM commented that he had had some difficulty when trying to register his wife for the on-line appointment system. LW confirmed that it should be possible, for people to register for another person for the on-line appointment system, as long as they have the appropriate, identifying documentation, but the ID information would only be sent to the patient being registered. 6. Friends and Family Survey Report - BM BM reported that the feedback from patients continues to be largely positive, indicating that people are satisfied with their treatment. LW commented that the number of cards being completed by patients is going down. She also confirmed that the feedback information is available on the HC website, under the 'Latest News' link. 7. Items for the next Newsletter AG had circulated a draft copy of the June Newsletter. This was discussed and comments and adjustments were noted. LW confirmed that Dr Horne would be submitting his responses to the interview question asap. 8. Report of Received Comments DH reported that there had been no Received Comments during May.