Performance Measure/ Performance Objective Performance Indicator(s) Action Plan Effectively manage medical % Preventive maintenance, What is your goal? equipment risks by using best checks, calibration completed Is it measurable? industry practices. Specifically, on time SMART performance managing risk through prompt measure preventive maintenance checks and What constraints do you calibration. (BSC: Internal have (time, money, other Processes) resources)? What are the steps you will take to meet your goal? How will you prioritize steps? What data do you need to collect? How will you collect and report the data? Optimize resources by using % man-hours applied to What is your goal? efficient medical equipment scheduled work Is it measurable? processes and lifecycle SMART performance management of facilities. measure The percentage of scheduled Specifically, making sure the What constraints do you available man-hours to total department is sufficiently staffed to have (time, money, other available man-hours over the maintain the medical equipment resources)? specified time period. A world included in the inventory. (BSC: What are the steps you will target of >80% of Resources) take to meet your goal? should be applied to How will you prioritize scheduled work. these steps? What data do you need to collect? How will you collect and report the data? Improve staff performance through # of corrective maintenance What is your goal? effective medical equipment activities resulting from user Is it measurable? education and training. error or abuse SMART performance Specifically, identifying gaps in measure user’s knowledge of medical What constraints do you equipment use. (BSC: Learning have (time, money, other and Growth) resources)? What are the you will take to meet your goal? How will you prioritize steps? What data do you need to collect? How will you collect and report the data?
Performance Objective Performance Indicator(s) Performance Measure/ Action Plan Effectively manage medical equipment risks by using best industry practices. Specifically, managing risk through prompt preventive maintenance checks and calibration. (BSC: Internal Processes) % Preventive maintenance, checks, calibration completed on time What is your goal? Is it measurable? SMART performance measure What constraints do you have (time, money, other resources)? What are the steps you will take to meet your goal? How will you prioritize steps? What data do you need to collect? How will you collect and report the data? Optimize resources by using efficient medical equipment processes and lifecycle management of facilities. Specifically, making sure the department is sufficiently staffed to maintain the medical equipment included in the inventory. (BSC: Resources) % man-hours applied to scheduled work The percentage of scheduled available man-hours to total available man-hours over the specified time period. A world target of >80% of should be applied to scheduled work. What is your goal? Is it measurable? SMART performance measure What constraints do you have (time, money, other resources)? What are the steps you will take to meet your goal? How will you prioritize these steps? What data do you need to collect? How will you collect and report the data? Improve staff performance through effective medical equipment education and training. Specifically, identifying gaps in user’s knowledge of medical equipment use. (BSC: Learning and Growth) # of corrective maintenance activities resulting from user error or abuse What is your goal? Is it measurable? SMART performance measure What constraints do you have (time, money, other resources)? What are the you will take to meet your goal? How will you prioritize steps? What data do you need to collect? How will you collect and report the data?