Our Program 1 - 3 months We commit to: 3 - 6 months Valuing our landlords and our community as 6+ months The [Landlord Engagement Program] supports people partners in this initiative who have experienced homelessness and other adversities Providing opportunities for meaningful feedback to find and maintain permanent housing. We believe that on our program and responding to concerns as by using a ‘whatever it takes’ approach, we can help our they are identified Success Stories learn what it means to be a program’s participants to Collaborating with other service providers to successful tenant. With housing as a stable base, we ensure that the [Landlord Engagement Program] support our participants to realize their goals of Research shows that shows that using the practices enhances support for people experiencing meaningful participation in and connection with their employed within the [Landlord Engagement Program] homelessness community. prevents the need for eviction in 80-90% of tenancies. Partnering with municipal, regional and We work with program participants to understand their Here’s what some of our landlords and tenants say: provincial decision makers to align program housing needs and connect them with housing that sets goals and share data to support their initiatives “[Landlord quote regarding their them up for success. Based on their needs, new tenants Supporting both tenants and landlords if experience with the program.]” receive: problems arise during tenancy and re-housing - Program Landlord A dedicated case worker who visits them on at tenants if the tenancy relationship cannot be least a weekly basis “[Another quote by a landlord or tenant mended Rent supplements to ensure they only pay 30% talking about program success.]” Living up to our word - when we say we will do of their income towards housing something, we will do it - Program Landlord/Tenant Move-in packs of basic household items Being accountable for our program success by “[Tenant quote about the impact of Training on tenancy rights and responsibilities constantly learning how to improve and housing and supports.]” and how to manage their home reporting on measurable outcomes - Program Tenant Supports to promote personal health that covers all aspects of health and well-being Our Results Mediation with landlords and other tenants Support to connect with volunteer, employment # of program tenants: and other community engagement opportunities # of program landlords: Our Commitment % of tenants permanently housed: Time taken to find housing It is important to us that the [Landlord Engagement Program] contributes positively to building a vibrant community in Maple Ridge. <1 month
Our Program The [Landlord Engagement Program] supports people who have experienced homelessness and other adversities to find and maintain permanent housing. We believe that by using a ‘whatever it takes’ approach, we can help our program’s participants to learn what it means to be a successful tenant. With housing as a stable base, we support our participants to realize their goals of meaningful participation in and connection with their community. We work with program participants to understand their housing needs and connect them with housing that sets them up for success. Based on their needs, new tenants receive: A dedicated case worker who visits them on at least a weekly basis Rent supplements to ensure they only pay 30% of their income towards housing Move-in packs of basic household items Training on tenancy rights and responsibilities and how to manage their home Supports to promote personal health that covers all aspects of health and well-being Mediation with landlords and other tenants Support to connect with volunteer, employment and other community engagement opportunities Our Commitment It is important to us that the [Landlord Engagement Program] contributes positively to building a vibrant community in Maple Ridge. We commit to: Valuing our landlords and our community as partners in this initiative Providing opportunities for meaningful feedback on our program and responding to concerns as they are identified Collaborating with other service providers to ensure that the [Landlord Engagement Program] enhances support for people experiencing homelessness Partnering with municipal, regional and provincial decision makers to align program goals and share data to support their initiatives Supporting both tenants and landlords if problems arise during tenancy and re-housing tenants if the tenancy relationship cannot be mended Living up to our word - when we say we will do something, we will do it Being accountable for our program success by constantly learning how to improve and reporting on measurable outcomes Our Results # of program tenants: # of program landlords: % of tenants permanently housed: Time taken to find housing <1 month 1 - 3 months 3 - 6 months 6+ months Success Stories Research shows that shows that using the practices employed within the [Landlord Engagement Program] prevents the need for eviction in 80-90% of tenancies. Here’s what some of our landlords and tenants say: “[Landlord quote regarding their experience with the program.]” - Program Landlord “[Another quote by a landlord or tenant talking about program success.]” - Program Landlord/Tenant “[Tenant quote about the impact of housing and supports.]” - Program Tenant