Appendix 6: Technology Usage Google Voice Texting Option Set Up Recording Software Set Up & Best Practices Skype for Business Set Up & Best Practices Section 1: University Policy Family Educational Rights and Privacy Act (FERPA) Following federal regulations, all Oklahoma State University faculty and staff operate under the purview of the Family Educational Rights and Privacy Act (FERPA). LASSO Coaches cannot reveal names or identifiers of any students to any external source, the LASSO coach is a family member). including a student’s family members (even if LASSO coaches cannot answer questions regarding a student from an external source and cannot use the OSU database to find information regarding a personal or student’s academic information for any external source (including a family). student’s LASSO Academic Success Coaches are expected to complete the OSU FERPA tutorial on an annual basis as determined by LASSO supervisors. FERPA for Staff: FERPA Tutorial: If a student wishes to grant parent(s)/guardian(s) direct contact with his/ her success coach, the student must fill out and submit the form below. The parent(s)/guardian(s) must be assigned a FERPA password and present it in order to engage in any discussion with LASSO Academic Success Coaching regarding the student. A LASSO Success Coach is not compelled to grant any access to a parent/guardian. Student Consent for Parent Access: Banner Proxy Access Please review how student proxy access works: A student can set proxy access through the Banner system. If anyone contacts a coach regarding a university information, the coach MUST check the INB screen student’s GPAPRXY: The inquirer must be able to provide the passphrase, AND The records with first box “University Officials may discuss my education must be checked. Proxy…” If either of those requirements is missing, the coach is not permitted to provide information via telephone.
Appendix 6: Technology Usage Google Voice Texting Option Set Up Recording Software Set Up & Best Practices Skype for Business Set Up & Best Practices Section 1: University Policy Family Educational Rights and Privacy Act (FERPA) Following federal regulations, all Oklahoma State University faculty and staff operate under the purview of the Family Educational Rights and Privacy Act (FERPA). LASSO Coaches cannot reveal names or identifiers of any students to any external source, including a student’s family members (even if the LASSO coach is a family member). LASSO coaches cannot answer questions regarding a student from an external source and cannot use the OSU database to find information regarding a student’s personal or academic information for any external source (including a student’s family). LASSO Academic Success Coaches are expected to complete the OSU FERPA tutorial on an annual basis as determined by LASSO supervisors. FERPA for Staff: FERPA Tutorial: If a student wishes to grant parent(s)/guardian(s) direct contact with his/ her success coach, the student must fill out and submit the form below. The parent(s)/guardian(s) must be assigned a FERPA password and present it in order to engage in any discussion with LASSO Academic Success Coaching regarding the student. A LASSO Success Coach is not compelled to grant any access to a parent/guardian. Student Consent for Parent Access: Banner Proxy Access Please review how student proxy access works: A student can set proxy access through the Banner system. If anyone contacts a coach regarding a student’s university information, the coach MUST check the INB screen GPAPRXY: The inquirer must be able to provide the passphrase, AND The first box “University Officials may discuss my education records with Proxy…” must be checked. If either of those requirements is missing, the coach is not permitted to provide information via telephone.