Table 8 Universal Service Program Budgets Universal Service Component 2017 2019 OnTrack $106,000,000 $118,000,000 $129,000,000 WRAP $10,000,000 $10,000,000 $10,000,000 Operation HELP* $1,400,000 $1,400,000 $1,400,000 CARES $100,940 $103,968 $107,087 Total $117,500,940 $129,503,968 $140,507,087 Estimated Number of Residential 1,233,954 1,237,655 1,241,368 Customers** Average Monthly Cost $7.84 $8.63 $9.34 per Residential Customer *No funds for Operation HELP are recovered through base rates and therefore this budgeted amount is not counted as part of the Monthly Spending per “Average Residential Customer.” **Based on an average of 1,226,583 residential customers in 2015 and an annual 0.3% increase in PPL residential customers from 2012 through 2015. 2012-2015 Reports on Universal Service Programs & Collections Performance at 6. Clarification Requested a. OnTrack Budget – We have concerns about the increasing cost of OnTrack program, which is PPL’s funded by all residential ratepayers through a universal service rider. As illustrated in Table 9, OnTrack costs have increased by 78% from 2012 to 2015. By the end of 2015, PPL residential customers were paying approximately $5.70 monthly to fund this program.
Table 8 Universal Service Program Budgets Universal Service Component 2017 2019 OnTrack $106,000,000 $118,000,000 $129,000,000 WRAP $10,000,000 $10,000,000 $10,000,000 Operation HELP* $1,400,000 $1,400,000 $1,400,000 CARES $100,940 $103,968 $107,087 Total $117,500,940 $129,503,968 $140,507,087 Estimated Number of Residential Customers** 1,233,954 1,237,655 1,241,368 Average Monthly Cost per Residential Customer $7.84 $8.63 $9.34 *No funds for Operation HELP are recovered through base rates and therefore this budgeted amount is not counted as part of the “Average Monthly Spending per Residential Customer.” **Based on an average of 1,226,583 residential customers in 2015 and an annual 0.3% increase in PPL residential customers from 2012 through 2015. 2012-2015 Reports on Universal Service Programs & Collections Performance at 6. a. OnTrack Budget – Clarification Requested We have concerns about the increasing cost of PPL’s OnTrack program, which is funded by all residential ratepayers through a universal service rider. As illustrated in Table 9, OnTrack costs have increased by 78% from 2012 to 2015. By the end of 2015, PPL residential customers were paying approximately $5.70 monthly to fund this program.