regulations seek to ensure accessibility within the technology constraints presented at the locations serviced by airlines. For instance, airlines must make text telephone (TTY) systems available for reservation and information services supplied to the general public. Similarly, websites that market air transportation in the United States must meet specific and “Success Criteria” “Conformance from the Requirements” “World Wide Web Consortium (W3C) Recommendation 11 December 2008, Website Content Accessibility Guidelines (WCAG) 2.0 for by December 12, Level AA” 2015. In the airport, the ACAA charges carriers with the responsibility to ensure passengers with visual or hearing impairments have access to the same information provided to “prompt other passengers at each gate, ticketing area, and customer service that the carrier desk” “owns, leases or If these areas remain under the effective control of the airport where the controls.” carrier operates, the ACAA makes the carrier and the airport responsible for “jointly compliance.” The ACAA contains specific guidelines for the provision of accessible, automated kiosks provided at U.S. airports. At airports with at least ten thousand (10,000) enplanements per year, any automated kiosk installed after December 12, 2016 must meet the design and DOT’s accessibility criteria until at least twenty-five percent (25%) of all kiosks at each location in the airport meet the requirements. Regardless of the rate at which new kiosks are installed after this date, the airlines must ensure at least twenty-five percent (25%) of the kiosks at each location in the airports meet the design criteria by December 12, 2022. These deadlines apply whether the kiosk is solely owned, leased, used, or controlled by the airline, or are shared with the airport or any other entity.
regulations seek to ensure accessibility within the technology constraints presented at the locations serviced by airlines. For instance, airlines must make text telephone (TTY) systems available for reservation and information services supplied to the general public. Similarly, websites that market air transportation in the United States must meet specific “Success Criteria” and “Conformance Requirements” from the “World Wide Web Consortium (W3C) Recommendation 11 December 2008, Website Content Accessibility Guidelines (WCAG) 2.0 for Level AA” by December 12, 2015. In the airport, the ACAA charges carriers with the responsibility to ensure passengers with visual or hearing impairments have “prompt access to the same information provided to other passengers at each gate, ticketing area, and customer service desk” that the carrier “owns, leases or controls.” If these areas remain under the effective control of the airport where the carrier operates, the ACAA makes the carrier and the airport “jointly responsible for compliance.” The ACAA contains specific guidelines for the provision of accessible, automated kiosks provided at U.S. airports. At airports with at least ten thousand (10,000) enplanements per year, any automated kiosk installed after December 12, 2016 must meet the DOT’s design and accessibility criteria until at least twenty-five percent (25%) of all kiosks at each location in the airport meet the requirements. Regardless of the rate at which new kiosks are installed after this date, the airlines must ensure at least twenty-five percent (25%) of the kiosks at each location in the airports meet the design criteria by December 12, 2022. These deadlines apply whether the kiosk is solely owned, leased, used, or controlled by the airline, or are shared with the airport or any other entity.