See the table below when determining jurisdiction for mail received from a. Determining Which RO or residents of a foreign country. PMC Has Jurisdiction Over Mail From Residents of a Foreign Country If the mail received is And the claimant resides Then refer mail to for in the … … … disability compensation, the Philippines Manila RO. pension, survivor benefits, or related appeals disability compensation a foreign country other Pittsburgh RO. or related appeal(s), work than the Philippines items, or non-rating issues pension or survivor St. Paul Pension Mexico claims or related Management Center Central and South appeal(s) (PMC). America, or the Caribbean pension or survivor a foreign country other Philadelphia PMC. claims or related than appeal(s) the Philippines Mexico Central and South America, or the Caribbean For mail related to claims received from dependents residing in a Exception: foreign country, see M21-1, Part III, Subpart ii, 1.C.3.b. For more information on foreign claim jurisdiction, see M21-1, Reference: Part III, Subpart ii, 5.A.1.b. Jurisdiction over claims from dependents residing in a foreign country is b. Claims From based on the place of residence and entitlement and not primary beneficiary’s Dependents on the place of residence. dependent’s Residing in a Foreign A Veteran living in Salt Lake City, Utah, files a claim for Example: Country disability compensation. After the Salt Lake City RO awards entitlement based on a 50-percent disability evaluation, the who Veteran’s dependent, lives in Seoul, Korea, files a claim for an apportioned share of the Veteran’s
a. Determining Which RO or PMC Has Jurisdiction Over Mail From Residents of a Foreign Country See the table below when determining jurisdiction for mail received from residents of a foreign country. If the mail received is for … And the claimant resides in … Then refer mail to the … disability compensation, pension, survivor benefits, or related appeals the Philippines Manila RO. disability compensation or related appeal(s), work items, or non-rating issues a foreign country other than the Philippines Pittsburgh RO. pension or survivor claims or related appeal(s) Mexico Central and South America, or the Caribbean St. Paul Pension Management Center (PMC). pension or survivor claims or related appeal(s) a foreign country other than the Philippines Mexico Central and South America, or the Caribbean Philadelphia PMC. Exception: For mail related to claims received from dependents residing in a foreign country, see M21-1, Part III, Subpart ii, 1.C.3.b. Reference: For more information on foreign claim jurisdiction, see M21-1, Part III, Subpart ii, 5.A.1.b. b. Claims From Dependents Residing in a Foreign Country Jurisdiction over claims from dependents residing in a foreign country is based on the primary beneficiary’s place of residence and entitlement and not on the dependent’s place of residence. Example: A Veteran living in Salt Lake City, Utah, files a claim for disability compensation. After the Salt Lake City RO awards entitlement based on a 50-percent disability evaluation, the Veteran’s dependent, who lives in Seoul, Korea, files a claim for an apportioned share of the Veteran’s