the Jr. vs. Sr. vs. III. the same. It will be the primary applicant on the case and the person who created the account. The rest of the users will be ordered by age from oldest to youngest. PDF report shows NA or If you did not provide information in the application, it will show incorrect information that up as blank or with N/A in the PDF version. If you see incorrect needs to be corrected. information, please report a change to update or change their information if it is not correct in the PDF. To report a change, do the following by using the link “Change” in the top right hand corner of the dashboard. If not visible, your application is most likely still in process and you can make edits by clicking “Continue Application.” Uploading Documents Issue What to do No SSN for a valid Please provide documentation to verify the SSN. reason I am getting an error Please click "Continue" and navigate to the Dashboard. when trying to upload a From the Dashboard, please click Application" to “Continue document return to the flow where you left off. Internet timed out when I Please repeat the upload. was uploading a document. Eligibility Issue What to do I completed a preliminary In order for kynect to determine payment assistance eligibility determination eligibility for an individual who currently has health insurance on kynect and was coverage, the following information must be entered on the potentially determined and Benefits Information screen, see “Health Coverage eligible for payment below. assistance. However, when I filed an Select you know when this coverage yes for, “Do ends” application on kynect, I Enter 12/31/2013 for, will this coverage “When end”. was denied for the following reason; person has other “This healthcare coverage and is not eligible for this program. 45 CFR 155.305; 900 KAR 10:030 My application for Kynect is aware of this issue. Kynect is working on a payment assistance was resolution to allow you to change the application and denied for other potentially qualify for payment assistance. Once the
the Jr. vs. Sr. vs. III. the same. It will be the primary applicant on the case and the person who created the account. The rest of the users will be ordered by age from oldest to youngest. PDF report shows NA or incorrect information that needs to be corrected. If you did not provide information in the application, it will show up as blank or with N/A in the PDF version. If you see incorrect information, please report a change to update or change their information if it is not correct in the PDF. To report a change, do the following by using the “Change” link in the top right hand corner of the dashboard. If not visible, your application is most likely still in process and you can make edits by clicking “Continue Application.” Uploading Documents Issue What to do No SSN for a valid reason Please provide documentation to verify the SSN. I am getting an error when trying to upload a document Please click "Continue" and navigate to the Dashboard. From the Dashboard, please click “Continue Application" to return to the flow where you left off. Internet timed out when I was uploading a document. Please repeat the upload. Eligibility Issue What to do I completed a preliminary eligibility determination on kynect and was potentially determined eligible for payment assistance. However, when I filed an application on kynect, I was denied for the following reason; “This person has other healthcare coverage and is not eligible for this program. 45 CFR 155.305; 900 KAR 10:030 In order for kynect to determine payment assistance eligibility for an individual who currently has health insurance coverage, the following information must be entered on the “Health Coverage and Benefits Information screen, see below. Select yes for, “Do you know when this coverage ends” Enter 12/31/2013 for, “When will this coverage end”. My application for payment assistance was denied for other Kynect is aware of this issue. Kynect is working on a resolution to allow you to change the application and potentially qualify for payment assistance. Once the