From the READY screen, select the applicable command (CEST or FNOD) a. Veteran FNOD and enter the Veteran’s Processing Steps to Include file number Working with name, and the MOD and service information if sufficient evidence accompanies the NOD. PMC Screen If you do not know the file number, enter Veteran’s the Social Security number (SSN) or service number, and Veteran’s as much additional identifying information as possible to avoid creating duplicate Beneficiary Identification and Records Locator Subsystem (BIRLS) records. When the system locates an existing BIRLS record for a Veteran, follow the steps in the table below to process a Veteran FNOD. Step Action 1 Review the system to determine if the Veteran has a running award. If proceed to the next step. yes, If proceed to Step 6. no, 2 Review the system to see if there is a spouse of record. living If proceed to the next step. yes, If proceed to Step 6. no, 3 Perform an SSA INQUIRY to confirm whether the spouse is still living. If proceed to Step 6. yes, If proceed to the next step. no, 4 Insert the SSA INQUIRY showing the of death into spouse’s date Virtual VA. 5 Enter the of death into Participant Profile or using spouse’s date the DEPENDENTS command in Share. 6 Verify that the information on the VETERAN IDENTIFICATION DATA (VID) screen for the Veteran is complete and accurate (if not, modify), and enter the following: the date of death for the Veteran the applicable cause of death in the CAUSE OF DEATH field: UNKNOWN NATURAL or COMBAT, and OTHER,
a. Veteran FNOD Processing Steps to Include Working with the MOD and PMC Screen From the READY screen, select the applicable command (CEST or FNOD) and enter the Veteran’s file number name, and service information if sufficient evidence accompanies the NOD. If you do not know the Veteran’s file number, enter the Veteran’s Social Security number (SSN) or service number, and as much additional identifying information as possible to avoid creating duplicate Beneficiary Identification and Records Locator Subsystem (BIRLS) records. When the system locates an existing BIRLS record for a Veteran, follow the steps in the table below to process a Veteran FNOD. Step Action 1 Review the system to determine if the Veteran has a running award. If yes, proceed to the next step. If no, proceed to Step 6. 2 Review the system to see if there is a living spouse of record. If yes, proceed to the next step. If no, proceed to Step 6. 3 Perform an SSA INQUIRY to confirm whether the spouse is still living. If yes, proceed to Step 6. If no, proceed to the next step. 4 Insert the SSA INQUIRY showing the spouse’s date of death into Virtual VA. 5 Enter the spouse’s date of death into Participant Profile or using the DEPENDENTS command in Share. 6 Verify that the information on the VETERAN IDENTIFICATION DATA (VID) screen for the Veteran is complete and accurate (if not, modify), and enter the following: the date of death for the Veteran the applicable cause of death in the CAUSE OF DEATH field: UNKNOWN NATURAL COMBAT, or OTHER, and