Introduction This topic contains information on making the decision, including considering the Informal Conference Report the or responsibility for the quality of the VSCM’s PMCM’s DRO’s decision the decision to award full benefits award partial benefits, and uphold the previous decision implementing the decision, and the appellant withdrawing the NOD. June 5, 2015 Change Date Consider the information recorded in the when a. The Informal Conference Report Informal making a new decision. Conference Report For a sample of the see M21-1, Part Reference: Informal Conference Report, I, 5.C.7. The VSCM or PMCM is responsible for the quality of decisions in the b. or VSCM’s Veterans Service Center (VSC). This responsibility extends to ensuring that PMCM’s Responsibility DROs properly apply all laws, regulations, and instructions to decisions for the Quality rendered. of the DRO’s Decision In some cases, where the VSCM or PMCM disagrees with the substantive decision of a DRO, the VSCM or PMCM may request reconsideration in the decision, or seek an advisory opinion, administrative review, or administrative appeal. The VSCM or PMCM may direct a change in the DRO Important: not decision unless a CUE is cited, and the existing DRO decision would reduce an SC evaluation(s), or sever SC for a disability(ies). For more information on References: requesting advisory opinions, see M21-1, Part III, Subpart vi, 1.A.2 requesting administrative reviews, see M21-1, Part III, Subpart vi, 1.A.3 administrative appeals, see M21-1, Part I, 5.J.2, and preparing a CUE decision, see M21-1, Part III, Subpart iv, 2.B.4.
Introduction This topic contains information on making the decision, including considering the Informal Conference Report the VSCM’s or PMCM’s responsibility for the quality of the DRO’s decision the decision to award full benefits award partial benefits, and uphold the previous decision implementing the decision, and the appellant withdrawing the NOD. Change Date June 5, 2015 a. The Informal Conference Report Consider the information recorded in the Informal Conference Report when making a new decision. Reference: For a sample of the Informal Conference Report, see M21-1, Part I, 5.C.7. b. VSCM’s or PMCM’s Responsibility for the Quality of the DRO’s Decision The VSCM or PMCM is responsible for the quality of decisions in the Veterans Service Center (VSC). This responsibility extends to ensuring that DROs properly apply all laws, regulations, and instructions to decisions rendered. In some cases, where the VSCM or PMCM disagrees with the substantive decision of a DRO, the VSCM or PMCM may request reconsideration in the decision, or seek an advisory opinion, administrative review, or administrative appeal. Important: The VSCM or PMCM may not direct a change in the DRO decision unless a CUE is cited, and the existing DRO decision would reduce an SC evaluation(s), or sever SC for a disability(ies). References: For more information on requesting advisory opinions, see M21-1, Part III, Subpart vi, 1.A.2 requesting administrative reviews, see M21-1, Part III, Subpart vi, 1.A.3 administrative appeals, see M21-1, Part I, 5.J.2, and preparing a CUE decision, see M21-1, Part III, Subpart iv, 2.B.4.