No KPI Contractor Contract CO05 Produce 2 3 Not aligned with MITA Management Management Solicitation No use of shared business service tools or standards (CO) Limited workflow tools Standards needed for data exchange and interface Limited use of web based technologies No KPI Contractor Contract CO06 Award Contract 1 2 Limited use of web based technology and communications Management Management Limited use of web verification services (CO) Few workflow tools No KPI Contractor Contract CO07 Manage Contract 1 2 No business rules engine Management Management Limited workflow tools (CO) Standards needed for data exchange and interface Limited use of tracking to reduce duplicate services No KPI Contractor Contract CO08 Close Out 2 3 No business rules engine Management Management Contract Limited workflow tools (CO) Standards needed for data exchange and interface No KPI Eligibility & Member EE01 Determine No single portal for provider and member access 3 4 Enrollment Enrollment Member Eligibility No standard interface Management No business rules engine (EE) No KPI Eligibility & Member EE02 Enroll Member 2 4 No single portal for provider and member access Enrollment Enrollment No business rules engine Management Standards needed for data exchange and interface (EE) Limited use of web verification services
No KPI Contractor Management (CO) Contract Management CO05 Produce Solicitation 2 3 Not aligned with MITA No use of shared business service tools or standards Limited workflow tools Standards needed for data exchange and interface Limited use of web based technologies No KPI Contractor Management (CO) Contract Management CO06 Award Contract 1 2 Limited use of web based technology and communications Limited use of web verification services Few workflow tools No KPI Contractor Management (CO) Contract Management CO07 Manage Contract 1 2 No business rules engine Limited workflow tools Standards needed for data exchange and interface Limited use of tracking to reduce duplicate services No KPI Contractor Management (CO) Contract Management CO08 Close Out Contract 2 3 No business rules engine Limited workflow tools Standards needed for data exchange and interface No KPI Eligibility & Enrollment Management (EE) Member Enrollment EE01 Determine Member Eligibility 3 4 No single portal for provider and member access No standard interface No business rules engine No KPI Eligibility & Enrollment Management (EE) Member Enrollment EE02 Enroll Member 2 4 No single portal for provider and member access No business rules engine Standards needed for data exchange and interface Limited use of web verification services