The protection of a and personal data is extremely important. b. Use of visitor’s privacy Visitor Intake We must continue to be proactive in protecting the integrity of all information Sheet exchanges between VA and our visitors. The RO is responsible for creating a visitor intake sheet which will be used for RO personal interviews and will: Privately identify visitors, and Allow for the visitor to provide a purpose of the visit. Continued on next page , Continued (continued) All visitors will be asked to complete a visitor intake sheet prior to the interview. Visitors are required to provide acceptable positive identification when c. Identification Protocol requesting beneficiary personally identifiable information. Prior to sharing information with anyone other than the Veteran or beneficiary, ensure appropriate release of information has been completed by the Veteran for the individual requesting access. Visitors can provide physical identification to verify his or her identity such as a or military ID card. Visitors can also verify his or her driver’s license identify by matching the following information to VA systems: Full name Social Security number or claim number Branch of service Triage the reason for the visit and make full use of computer systems prior to d. Referring Visitor for referring the visitor for an interview. Personal Interview The table below shows the appropriate action if the visitor must leave before e. Action Taken
b. Use of Visitor Intake Sheet The protection of a visitor’s privacy and personal data is extremely important. We must continue to be proactive in protecting the integrity of all information exchanges between VA and our visitors. The RO is responsible for creating a visitor intake sheet which will be used for RO personal interviews and will: Privately identify visitors, and Allow for the visitor to provide a purpose of the visit. Continued on next page , Continued (continued) All visitors will be asked to complete a visitor intake sheet prior to the interview. c. Identification Protocol Visitors are required to provide acceptable positive identification when requesting beneficiary personally identifiable information. Prior to sharing information with anyone other than the Veteran or beneficiary, ensure appropriate release of information has been completed by the Veteran for the individual requesting access. Visitors can provide physical identification to verify his or her identity such as a driver’s license or military ID card. Visitors can also verify his or her identify by matching the following information to VA systems: Full name Social Security number or claim number Branch of service d. Referring Visitor for Personal Interview Triage the reason for the visit and make full use of computer systems prior to referring the visitor for an interview. e. Action Taken The table below shows the appropriate action if the visitor must leave before