Back Office Subsystems: See sections 3.6.1.3 and 6 Total Percentage of Number of time that all Fully Available: Hours that Back Back Office All aspects of the Total number all Back $250 for Office Subsystems Back Office of hours Office every hour One One 99% Functions (except for Subsystems during the subsystems below the Availability the Website) (except for the month. (except for Service Level be Fully Website the website) Available. Subsystem) were are operational available and performing their required functions. Host Functions: See Sections 3.6.1.4 and 6 Percentage of Total Fully Available: time that all number of All of the Total number $400 for of the Hours that Host required Host of hours every hour required Host One One Month all Host 99.5% Availability Functions are during the below the Functions Subsystems performed month. Service Level be Fully were Fully by either the Available Available Primary Host Subsystem or the Secondary Host Subsystem
Back Office Functions Availability Percentage of time that all Back Office Subsystems (except for the Website) be Fully Available. Back Office Subsystems: See sections 3.6.1.3 and 6 Fully Available: All aspects of the Back Office Subsystems (except for the Website Subsystem) are operational and performing their required functions. One One Total number of hours during the month. Total Number of Hours that all Back Office subsystems (except for the website) were available 99% $250 for every hour below the Service Level Host Availability Percentage of time that all of the required Host Functions be Fully Available Host Functions: See Sections 3.6.1.4 and 6 Fully Available: All of the required Host Functions are performed by either the Primary Host Subsystem or the Secondary Host Subsystem One One Month Total number of hours during the month. Total number of Hours that all Host Subsystems were Fully Available 99.5% $400 for every hour below the Service Level