Shipowners must grant shore leave to health and well-being, benefit seafarers’ where compatible with their operational duties MSN 1849 Maritime Labour Convention, 2006: On-Board Complaints Procedure Every ship to which the regulation applies must have an on-board complaints procedure which must: Seek to resolve the complaint at the lowest level possible Enable a seafarer to complain directly to the master and appropriate external authorities such as the MCA Include the right of the seafarer to be accompanied or represented when making a Complaint Ensure that the seafarer does not suffer any detriment for making a complaint
Shipowners must grant shore leave to benefit seafarers’ health and well-being, where compatible with their operational duties MSN 1849 Maritime Labour Convention, 2006: On-Board Complaints Procedure Every ship to which the regulation applies must have an on-board complaints procedure which must: Seek to resolve the complaint at the lowest level possible Enable a seafarer to complain directly to the master and appropriate external authorities such as the MCA Include the right of the seafarer to be accompanied or represented when making a Complaint Ensure that the seafarer does not suffer any detriment for making a complaint