Accountability Kregg Aytes 994-4423 Communications Anne Cantrell 994-4902 Everything Speaks Jeff Butler 994-7901 Measurement Ian Godwin 994-2677 Onboarding & Cathy Hasenpflug 994-4284 Training Betsy Webb 994-4275 Recognition Becky McMillan 994-6093 Recruitment Tricia Wimbish 994-5527 Service Opportunity Matt Caires 994-2826 System Justin van Almelo 994-7464 General Information 994-7760 Leadership Actions to Create and Sustain a Culture of Service Excellence MSU Service Philosophy and Standards lives by building a supportive environment that inspires excellence in everything we “We enrich do.” Safety Courtesy Reliability Competence – – – Communications Anne Cantrell x4902 – – – Communicates through a multitude of avenues to Faculty and Staff the impact they have in creating satisfied, happy, loyal students and stakeholders. Shares success stories and best practices from throughout the University. Accountability Kregg Aytes x4423 – – – Develops and Implements mechanisms to ensure day-to-day use of our Service Standards and our Service Philosophy.
Accountability Kregg Aytes 994-4423 Communications Anne Cantrell 994-4902 Everything Speaks Jeff Butler 994-7901 Measurement Ian Godwin 994-2677 Onboarding & Training Cathy Hasenpflug Betsy Webb 994-4284 994-4275 Recognition Becky McMillan 994-6093 Recruitment Tricia Wimbish 994-5527 Service Opportunity System Matt Caires Justin van Almelo 994-2826 994-7464 General Information 994-7760 Leadership Actions to Create and Sustain a Culture of Service Excellence MSU Service Philosophy and Standards “We enrich lives by building a supportive environment that inspires excellence in everything we do.” Safety – Courtesy – Reliability – Competence Communications – Anne Cantrell – – x4902 Communicates through a multitude of avenues to Faculty and Staff the impact they have in creating satisfied, happy, loyal students and stakeholders. Shares success stories and best practices from throughout the University. Accountability – Kregg Aytes – – x4423 Develops and Implements mechanisms to ensure day-to-day use of our Service Standards and our Service Philosophy.