Pass or Referral Section comments (optional): Verification comments (optional): Learning Outcome / Section 3: Understand techniques used to manage the work of teams Assessor feedback on AC Assessment Criteria Indicative Content [comments not necessary in (AC) every box] AC 3.1 Targets are sometimes used interchangeably with to provide focus ‘objectives’ Explain the factors to and clear direction, and should be SMART: be taken into account Specific: Clear, unambiguous, straightforward, understandable when setting targets Measurable: Related to quantified or qualitative performance measures Achievable: With known resources Realistic: Linked to business needs Time-bound: Building-in completion date and review dates You are required to explain, using an example, how to take account of the SMART factors when setting targets. Answer: Pass or Referral Monitoring the flow of work of a team and checking the progress of the team AC 3.2 and team members is important in order to ensure individual and team targets Describe a range of are being met, and will usually involve some form of data collection and techniques to monitor measuring or checking of records or progress on such factors as quality, the flow of work of a output, productivity, schedules, use of materials, etc. team You are required to describe the principal features of three or more techniques to monitor the flow of work of a team. Answer: Pass or Referral
Pass or Referral Section comments (optional): Verification comments (optional): Learning Outcome / Section 3: Understand techniques used to manage the work of teams Assessment Criteria (AC) Indicative Content Assessor feedback on AC [comments not necessary in every box] AC 3.1 Explain the factors to be taken into account when setting targets Targets are sometimes used interchangeably with ‘objectives’ to provide focus and clear direction, and should be SMART: Specific: Clear, unambiguous, straightforward, understandable Measurable: Related to quantified or qualitative performance measures Achievable: With known resources Realistic: Linked to business needs Time-bound: Building-in completion date and review dates You are required to explain, using an example, how to take account of the SMART factors when setting targets. Answer: Pass or Referral AC 3.2 Describe a range of techniques to monitor the flow of work of a team Monitoring the flow of work of a team and checking the progress of the team and team members is important in order to ensure individual and team targets are being met, and will usually involve some form of data collection and measuring or checking of records or progress on such factors as quality, output, productivity, schedules, use of materials, etc. You are required to describe the principal features of three or more techniques to monitor the flow of work of a team. Answer: Pass or Referral