CO05 Manage Contractor Updates to the Business Results Condition Process should use requests that Information contractor master file are standardized and automated are made from many which increases the efficiency different fax and paper and accuracy sources. Staff members rely upon manual and subjective validation methods. CO06 Manage Contractor Process is primarily Business Results Condition Inquiries should be received and Communication manual using processed by centralized electronic forms of contract monitoring group communication CO06 Manage Contractor Information regarding Reporting Condition Communications targeting Communication potential changes and prospective vendors must be contract activities is made available distributed CO07 Perform Contractor Staff manually verifies Reporting Condition Electronic communications Outreach that the information is should have built-in verifications accurate. of accuracy. CO07 Perform Contractor Information for the Business Results Condition Some information for the process Outreach outreach is manually should be accessible accessed. This adds electronically. This reduces the to the time time requirements for launching requirements for this the outreach. process. CO08 Support Contractor Process is Business Results Condition Incorporate automation tools Grievance and Appeal (and includes such as document imaging and documents required to Workflow. be paper), and may take an extended period of time to complete
CO05 Manage Contractor Information Updates to the contractor master file are made from many different fax and paper sources. Staff members rely upon manual and subjective validation methods. Business Results Condition Process should use requests that are standardized and automated which increases the efficiency and accuracy CO06 Manage Contractor Communication Process is primarily manual using electronic forms of communication Business Results Condition Inquiries should be received and processed by centralized contract monitoring group CO06 Manage Contractor Communication Information regarding potential changes and contract activities is distributed Reporting Condition Communications targeting prospective vendors must be made available CO07 Perform Contractor Outreach Staff manually verifies that the information is accurate. Reporting Condition Electronic communications should have built-in verifications of accuracy. CO07 Perform Contractor Outreach Information for the outreach is manually accessed. This adds to the time requirements for this process. Business Results Condition Some information for the process should be accessible electronically. This reduces the time requirements for launching the outreach. CO08 Support Contractor Grievance and Appeal Process is (and includes documents required to be paper), and may take an extended period of time to complete Business Results Condition Incorporate automation tools such as document imaging and Workflow.