Objective 1: Discover effective low-cost ways to build support Objective 2: Acquire in-depth training for clinical EMRs Objective 3: Take your IT Help Desk to the next level Mitch Bryant is the IS Operations Manager for the Support Center at Norton Healthcare in Louisville, KY, responsible for the Support Center Services teams and telephone operators. Mitch is a certified HDI Instructor, ITIL certified, KCS Certified, HDI Support Center Manager. He is the author of two HDI Focus books. Persuasive Leadership ̶ Sell, not TELL Crinda Francke, President, ExecuTrain Have you ever had a boss or manager who constantly manipulated you? Was your relationship with this boss a good one? A significant part of being a successful leader is being able to motivate others to action and common goals. Successful leadership is never manipulation or coercion ̶ but rather persuasion. When done right, you build trust, respect and rapport and eventually bring others towards your goals. In order to do this, leaders use the power of persuasion in an effort to guide and lead others. Objective 1: Explore five characteristics of a persuasive leader Objective 2: Assess your leadership style Objective 3: Distinguish between persuasion and manipulation Crinda Francke, President/CEO of ExecuTrain for over 20 years, has worked with hundreds of Kentucky organizations to design, plan, and deliver their employee training programs. She has been involved in all aspects of employee development and was awarded Kentucky’s Top Woman Business Owner of the year, along with the President’s Award for ExecuTrain worldwide. Virtual Reality Used for Surgery Dr. Jeffrey Smoot, Business Analyst, Baptist Health This landscape of healthcare is constantly changing. The development of new technologies have made healthcare efficient, accurate and convenient. VR/AR has added a new dimension to the landscape that will increase accuracy while also adding a safety element through training and procedures. VR for surgery will not only give physicians the ability to train through simulations but as software develops the opportunity for real life simulation through haptic interfaces. Objective 1: Obtain a general understanding of the differences between Virtual Reality (VR) and Augmented Reality (AR) Objective 2: To become aware of the present and potential uses of VR/AR in healthcare Objective 3: To become aware of VR and the surgical uses present today.
Objective 1: Discover effective low-cost ways to build support Objective 2: Acquire in-depth training for clinical EMRs Objective 3: Take your IT Help Desk to the next level Mitch Bryant is the IS Operations Manager for the Support Center at Norton Healthcare in Louisville, KY, responsible for the Support Center Services teams and telephone operators. Mitch is a certified HDI Instructor, ITIL certified, KCS Certified, HDI Support Center Manager. He is the author of two HDI Focus books. Persuasive Leadership ̶ Sell, not TELL Crinda Francke, President, ExecuTrain Have you ever had a boss or manager who constantly manipulated you? Was your relationship with this boss a good one? A significant part of being a successful leader is being able to motivate others to action and common goals. Successful leadership is never manipulation or coercion ̶ but rather persuasion. When done right, you build trust, respect and rapport and eventually bring others towards your goals. In order to do this, leaders use the power of persuasion in an effort to guide and lead others. Objective 1: Explore five characteristics of a persuasive leader Objective 2: Assess your leadership style Objective 3: Distinguish between persuasion and manipulation Crinda Francke, President/CEO of ExecuTrain for over 20 years, has worked with hundreds of Kentucky organizations to design, plan, and deliver their employee training programs. She has been involved in all aspects of employee development and was awarded Kentucky’s Top Woman Business Owner of the year, along with the President’s Award for ExecuTrain worldwide. Virtual Reality Used for Surgery Dr. Jeffrey Smoot, Business Analyst, Baptist Health This landscape of healthcare is constantly changing. The development of new technologies have made healthcare efficient, accurate and convenient. VR/AR has added a new dimension to the landscape that will increase accuracy while also adding a safety element through training and procedures. VR for surgery will not only give physicians the ability to train through simulations but as software develops the opportunity for real life simulation through haptic interfaces. Objective 1: Obtain a general understanding of the differences between Virtual Reality (VR) and Augmented Reality (AR) Objective 2: To become aware of the present and potential uses of VR/AR in healthcare Objective 3: To become aware of VR and the surgical uses present today.