What people like didn’t One person and a group said some of the pictures are too small and unclear One person it would be better if each subject were in different colour. A group said should be changed to ‘care staff’ ‘support staff’. Page 8: two groups said the words under the picture are not right. They said their should be changed to to their ‘fits needs’ ‘meet/respond needs’. Page 9: two people and one group pointed out that should be ‘CRB’ and ‘Disclosure Barring Service’. Page 9: a group said bubbles 3 and 6 should be made into one. Page 9: a group said bubble 4 should be changed to supported by ‘be people who I choose and who know me well.’ Page 9: one person and a group said in bubble 6 provider ‘the services’ should be changed to support ‘my services’. Page 10: one person was not happy with the words staff are “Care valued and motivated to do a good job (including recognition of the value financially i.e. not just as they thought it paying minimum wage” would be too expensive for their Personal Budget and would mean they had to cut their support hours a lot. Page 11: three groups and one person said the second paragraph that there is continuity of does not make sense and is “Ensure staff” very confusing. Page 11: one person did not like the bit about continuity of staff. They said continuity is not always a good thing as staff sometimes do things they when they work with someone for a long time. shouldn’t Page 11: two people wanted the technology mentioned to be explained. They asked if it includes Eye Gaze Technology. Pages12-13: a group said a lot of the promises on these pages could be joint promises. Pages 12-3: two groups said the promises are too wordy, especially paragraph 4 on page 12. Page 12: a group said that the paragraphs about person-centred planning should say the plans should be in-depth so that people can use them properly.
What people didn’t like One person and a group said some of the pictures are too small and unclear One person it would be better if each subject were in different colour. A group said ‘care staff’ should be changed to ‘support staff’. Page 8: two groups said the words under the picture are not right. They said ‘fits their needs’ should be changed to ‘meet/respond to their needs’. Page 9: two people and one group pointed out that ‘CRB’ should be ‘Disclosure and Barring Service’. Page 9: a group said bubbles 3 and 6 should be made into one. Page 9: a group said bubble 4 should be changed to ‘be supported by people who I choose and who know me well.’ Page 9: one person and a group said in bubble 6 ‘the provider services’ should be changed to ‘my support services’. Page 10: one person was not happy with the words “Care staff are valued and motivated to do a good job (including recognition of the value financially i.e. not just paying minimum wage” as they thought it would be too expensive for their Personal Budget and would mean they had to cut their support hours a lot. Page 11: three groups and one person said the second paragraph “Ensure that there is continuity of staff” does not make sense and is very confusing. Page 11: one person did not like the bit about continuity of staff. They said continuity is not always a good thing as staff sometimes do things they shouldn’t when they work with someone for a long time. Page 11: two people wanted the technology mentioned to be explained. They asked if it includes Eye Gaze Technology. Pages12-13: a group said a lot of the promises on these pages could be joint promises. Pages 12-3: two groups said the promises are too wordy, especially paragraph 4 on page 12. Page 12: a group said that the paragraphs about person-centred planning should say the plans should be in-depth so that people can use them properly.