Demonstrate a approach to work Obtain and convey workplace information Participate in Complete relevant work workplace related documents communication Participate in workplace meetings and discussions Describe team role and scope Identify own role and Work in team responsibility within environment team Work as a team member Deliver services to customers Respond to customer complaints Interact with customers Document the services delivered to customers Identify customers’ special requirements Review standards and procedures Deploy standards and Implement procedures quality standards Monitors the and procedures implementation of deployed standards and procedures Segment the market Determine products and Promote value services’ proposition programs and services Develop marketing plan Implement marketing plan Determine document requirement Write basic Gather data communication Prepare and present document
Demonstrate a approach to work Participate in workplace communication Obtain and convey workplace information Complete relevant work related documents Participate in workplace meetings and discussions Work in team environment Describe team role and scope Identify own role and responsibility within team Work as a team member Interact with customers Deliver services to customers Respond to customer complaints Document the services delivered to customers Identify customers’ special requirements Implement quality standards and procedures Review standards and procedures Deploy standards and procedures Monitors the implementation of deployed standards and procedures Promote programs and services Segment the market Determine products and services’ value proposition Develop marketing plan Implement marketing plan Write basic communication Determine document requirement Gather data Prepare and present document