the [‘‘Common Electric Competition Terms.’’] glossary posted on the www.PaPowerSwitch.com website or other successor media platform as determined by the Commission. Definitions for each of the basic and nonbasic services, if applicable, are required. The definition section of the [bill] disclosure statement must be distinctly separate.” These proposed revisions are intended to update the regulation by referring to the correct location where the glossary of terms can be found. We also propose that basic charges should be defined to bring this requirement into alignment with the analogous natural gas rule at 52 Pa. Code § 62.75(e). We also propose to replace the word “bill” with as to correct an apparent error as this section contains requirements for “disclosure” electric not Requirements for electric can be found at “disclosures,” “bills.” “bills” 52 Pa. Code § 54.4 (relating to bill format for residential and small business customers). 52 Pa. Code § 54.5(g): Disclosure statements must include one of the following customer [notification] notifications: (1) Disclosure statements for fixed duration contracts must include the following customer notification: you have a fixed [term] duration contract approaching ‘‘If the expiration date, or whenever we propose to change the terms of service in any type of contract, you will receive two separate written notifications that precede either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward.’’ (2) Disclosure statements for non-fixed duration contracts must include the following customer notification: we propose to change the terms of “Whenever service in any type of contract, you will receive two separate written notifications that precede either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward.’’ This proposed change is intended to create two options for disclosure language concerning contract expiration or change notices. One option for contracts with a fixed duration; and a second option for contracts without a fixed duration, such as a contract. Stakeholders have noted customer confusion can result from having just one standard statement that may not be applicable to all contracts.
the [‘‘Common Electric Competition Terms.’’] glossary posted on the www.PaPowerSwitch.com website or other successor media platform as determined by the Commission. Definitions for each of the basic and nonbasic services, if applicable, are required. The definition section of the [bill] disclosure statement must be distinctly separate.” These proposed revisions are intended to update the regulation by referring to the correct location where the glossary of terms can be found. We also propose that basic charges should be defined to bring this requirement into alignment with the analogous natural gas rule at 52 Pa. Code § 62.75(e). We also propose to replace the word “bill” with “disclosure” as to correct an apparent error as this section contains requirements for electric “disclosures,” not “bills.” Requirements for electric “bills” can be found at 52 Pa. Code § 54.4 (relating to bill format for residential and small business customers). 52 Pa. Code § 54.5(g): Disclosure statements must include one of the following customer [notification] notifications: (1) Disclosure statements for fixed duration contracts must include the following customer notification: ‘‘If you have a fixed [term] duration contract approaching the expiration date, or whenever we propose to change the terms of service in any type of contract, you will receive two separate written notifications that precede either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward.’’ (2) Disclosure statements for non-fixed duration contracts must include the following customer notification: “Whenever we propose to change the terms of service in any type of contract, you will receive two separate written notifications that precede either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward.’’ This proposed change is intended to create two options for disclosure language concerning contract expiration or change notices. One option for contracts with a fixed duration; and a second option for contracts without a fixed duration, such as a contract. Stakeholders have noted customer confusion can result from having just one standard statement that may not be applicable to all contracts.