When department users have questions Because the application is customized for the functions you need, you cannot resolve every issue. Contact the timekeeping administrator (Payroll Department) to resolve the following issues: Correct a signed-off timecard. • Reset your own or an password. • employee’s Add a recent hire or transferred employee to your All Home list. • Investigate discrepancies in accrued time. • View accurate totals in real-time when, for example, you receive a message • indicating that the database is offline. Enhance the Work & Absence Summary indicators. • Add someone to the authorized delegates list. • Employee users with questions should begin by speaking to their departments. If the employee cannot resolve the question at that level, the payroll department representatives are available. Contact Responsible Area Email Phone Pat Krause Academic Monthly 626-585-7714 Jorge Rivas-Plata Academic Hourly 626-585-7100 Conna Bain Classified Monthly 626-585-7448 Denise Olivo Classified Hourly 626-585-7449 Maggie Ory Payroll Supervisor 626-585-7710 Index background, 1 drawing, 2 border, 3 drop cap, 1 bullet, 1 footer, 3 caption, 2 frame, 3 color, 2 graphic, 2
When department users have questions Because the application is customized for the functions you need, you cannot resolve every issue. Contact the timekeeping administrator (Payroll Department) to resolve the following issues: • Correct a signed-off timecard. • Reset your own or an employee’s password. • Add a recent hire or transferred employee to your All Home list. • Investigate discrepancies in accrued time. • View accurate totals in real-time when, for example, you receive a message indicating that the database is offline. • Enhance the Work & Absence Summary indicators. • Add someone to the authorized delegates list. Employee users with questions should begin by speaking to their departments. If the employee cannot resolve the question at that level, the payroll department representatives are available. Contact Responsible Area Email Phone Pat Krause Academic Monthly 626-585-7714 Jorge Rivas-Plata Academic Hourly 626-585-7100 Conna Bain Classified Monthly 626-585-7448 Denise Olivo Classified Hourly 626-585-7449 Maggie Ory Payroll Supervisor 626-585-7710 Index background, 1 border, 3 bullet, 1 caption, 2 color, 2 drawing, 2 drop cap, 1 footer, 3 frame, 3 graphic, 2