health professional (Care Co-produced crisis plans co-ordinator) empower service users while facilitating early detection and treatment of relapse 4.2 Arrangements should be TBC *NHS Commissioners put in place to ensure that crisis plans are accessible to GPOOHs and NHS 111 teams 4.3 Transitions between TBC *NHS Commissioners/South Clear protocols are in place primary and secondary West London and St Georges regarding access into care must be NHS Trust/Primary care secondary care from primary appropriately managed care and vice-versa with clear criteria for entry and discharge from acute Fast-track access back to care specialist care for people who may need this in the future Integration of care ensuring that a pathway of services is organised around the patient 4.4 Joined up care for people October 2015 People receive a joined up who have experienced care pathway/Plan to meet mental health crisis with their multiple needs co-existing substance misuse problems 4.5 Carers are supported and October 2015 Carers are offered a carers know who to contact at assessment and services any time, 24 hours a day, established to meet the seven days a week for identified needs fast access into services
health professional (Care co-ordinator) Co-produced crisis plans empower service users while facilitating early detection and treatment of relapse 4.2 Arrangements should be put in place to ensure that crisis plans are accessible to GPOOHs and NHS 111 teams TBC *NHS Commissioners 4.3 Transitions between primary and secondary care must be appropriately managed with clear criteria for entry and discharge from acute care TBC *NHS Commissioners/South West London and St Georges NHS Trust/Primary care Clear protocols are in place regarding access into secondary care from primary care and vice-versa Fast-track access back to specialist care for people who may need this in the future Integration of care ensuring that a pathway of services is organised around the patient 4.4 Joined up care for people who have experienced mental health crisis with co-existing substance misuse problems October 2015 People receive a joined up care pathway/Plan to meet their multiple needs 4.5 Carers are supported and know who to contact at any time, 24 hours a day, seven days a week for fast access into services October 2015 Carers are offered a carers assessment and services established to meet the identified needs