No projected benefits/savings or incremental costs associated with implementation of the recommendations were specifically identified. Peoples Natural Gas Company, Peoples Natural Gas Company Equitable Division, – Peoples TWP (D-2015-2485264, D-2015-2485265, D-2015-2485266) The report on the Focused Management and Operations Audit (MA) of the Peoples Companies (Peoples Natural Gas, Peoples Natural Gas Equitable Division, – and Peoples TWP), completed by staff from the Bureau of Audits, was publicly released on December 8, 2016. The audit report contained 21 recommendations. The Implementation Plan, dated November 9, 2016, indicated acceptance of all Companies’ 21 recommendations. The Company indicated its plans to complete implementation of most accepted recommendations by December 2017. During the course of the audit, eleven functional areas or specific issues were examined in-depth. The distribution of the audit functional ratings and the staff’s number of recommendations by chapter/functional area are as follows: Functional Number of Ratings Chapter / Functional Area Recommendations Major Improvement None 0 Needed (0) Significant V- Affiliated Relationships and Cost Allocations 3 Improvement VII Gas Operations 5 – Needed (2) Moderate IV Corporate Governance 2 – Improvement VIII Customer Service 5 – Needed (3) XIII Fleet Management 2 – 1 Minor VI Financial Management – 1 Improvement X Human Resources – 2 Needed (3) XI Purchasing and Materials Management – Meets III Executive Management and Organizational – Expected Structure 0 Performance IX Emergency Preparedness – Level (3) XII Information Technology – Total Number of Recommendations 21 A number of recommendations, if effectively implemented, could yield staff’s quantitative and qualitative benefits. Examples of these recommendations included:
No projected benefits/savings or incremental costs associated with implementation of the recommendations were specifically identified. Peoples Natural Gas Company, Peoples Natural Gas Company – Equitable Division, Peoples TWP (D-2015-2485264, D-2015-2485265, D-2015-2485266) The report on the Focused Management and Operations Audit (MA) of the Peoples Companies (Peoples Natural Gas, Peoples Natural Gas – Equitable Division, and Peoples TWP), completed by staff from the Bureau of Audits, was publicly released on December 8, 2016. The audit report contained 21 recommendations. The Companies’ Implementation Plan, dated November 9, 2016, indicated acceptance of all 21 recommendations. The Company indicated its plans to complete implementation of most accepted recommendations by December 2017. During the course of the audit, eleven functional areas or specific issues were examined in-depth. The distribution of the audit staff’s functional ratings and the number of recommendations by chapter/functional area are as follows: Functional Ratings Chapter / Functional Area Number of Recommendations Major Improvement Needed (0) None 0 Significant Improvement Needed (2) V- Affiliated Relationships and Cost Allocations VII – Gas Operations 3 5 Moderate Improvement Needed (3) IV – Corporate Governance VIII – Customer Service XIII – Fleet Management 2 5 2 Minor Improvement Needed (3) VI – Financial Management X – Human Resources XI – Purchasing and Materials Management 1 1 2 Meets Expected Performance Level (3) III – Executive Management and Organizational Structure IX – Emergency Preparedness XII – Information Technology 0 Total Number of Recommendations 21 A number of staff’s recommendations, if effectively implemented, could yield quantitative and qualitative benefits. Examples of these recommendations included: