UNIT OF COMPETENCY : LEAD SMALL TEAMS UNIT CODE : 500311110 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes to lead small teams including setting and maintaining team and individual performance standards. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT KNOWLEDGE Italicized terms are elaborated in SKILLS the Work requirements are policies Provide team identified and presented to and procedures skills required leadership team members 1.2 How performance for leading Reasons for instructions expectations are set building and requirements are 1.3 Methods of skills communicated to team Monitoring members Performance skills Team members’ queries 1.4 Client expectations skills and concerns are 1.5 Team member’s recognized, discussed duties and and with responsibilities 1.6 Definition of Team 1.7 Skills and techniques in promoting team building 1.8 Up-to-date dissemination of instructions and requirements to members 1.9 Art of listening and treating individual team members concern Duties, and Concept of delegation Delegating skills Assign responsibilities are How to delegate Identifying responsibilities allocated having regard to Understanding individual skills, the skills, knowledge and individual differences knowledge and aptitude required to Methods of attitude as basis properly undertake the monitoring for allocating assigned task and performance responsibilities according to company Duties and Identifying each policy responsibilities of team member Duties are allocated each team member duties and having regard to individual Knowledge in responsibilities preference, domestic and identifying each team personal considerations, member duties and whenever possible responsibilities Performance Definition of Identifying Set expectations are performance performance performance established based on indicators/ criteria indicators expectations client needs and Definition of team Evaluating for team according to assignment goals and performance members requirements expectations
UNIT OF COMPETENCY : LEAD SMALL TEAMS UNIT CODE : 500311110 UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes to lead small teams including setting and maintaining team and individual performance standards. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the REQUIRED KNOWLEDGE REQUIRED SKILLS Provide team leadership Work requirements are identified and presented to team members Reasons for instructions and requirements are communicated to team members Team members’ queries and concerns are recognized, discussed and with policies and procedures 1.2 How performance expectations are set 1.3 Methods of Monitoring Performance 1.4 Client expectations 1.5 Team member’s duties and responsibilities 1.6 Definition of Team 1.7 Skills and techniques in promoting team building 1.8 Up-to-date dissemination of instructions and requirements to members 1.9 Art of listening and treating individual team members concern skills required for leading building skills skills skills Assign responsibilities Duties, and responsibilities are allocated having regard to the skills, knowledge and aptitude required to properly undertake the assigned task and according to company policy Duties are allocated having regard to individual preference, domestic and personal considerations, whenever possible Concept of delegation How to delegate Understanding individual differences Methods of monitoring performance Duties and responsibilities of each team member Knowledge in identifying each team member duties and responsibilities Delegating skills Identifying individual skills, knowledge and attitude as basis for allocating responsibilities Identifying each team member duties and responsibilities Set performance expectations for team members Performance expectations are established based on client needs and according to assignment requirements Definition of performance indicators/ criteria Definition of team goals and expectations Identifying performance indicators Evaluating performance