d. Initiating Take the following steps to initiate tracer action if notification is made via a Tracer Action personal walk-in: on Paper Checks if Notified via Personal Note: If notification is made via mail, send the mail to Finance Activity for appropriate corrective action. If notification of non-receipt of a direct deposit payment is made via a e. Procedures for Action on telephone call: Direct Deposit complete , and forward it to the PCTC mailbox for corrective action. Continued on next page , Continued (continued) If notification of non-receipt of a direct deposit payment is made via a personal walk-in: complete , and forward it to the Finance Activity for corrective action. If notification is made via mail, send the mail to Finance for appropriate corrective action. f. Receiving Ensure that you inform the payee that only one payment is payable. If the Multiple payee receives both the original and replacement payment, one of the Payments payments must be returned to the Department of Treasury, Financial Management Services, . The table below shows the timeline for issuing a replacement check after the g. Timeline for Issuing a tracer action has been submitted.
d. Initiating Tracer Action on Paper Checks if Notified via Personal Take the following steps to initiate tracer action if notification is made via a personal walk-in: Note: If notification is made via mail, send the mail to Finance Activity for appropriate corrective action. e. Procedures for Action on Direct Deposit If notification of non-receipt of a direct deposit payment is made via a telephone call: complete , and forward it to the PCTC mailbox for corrective action. Continued on next page , Continued (continued) If notification of non-receipt of a direct deposit payment is made via a personal walk-in: complete , and forward it to the Finance Activity for corrective action. If notification is made via mail, send the mail to Finance for appropriate corrective action. f. Receiving Multiple Payments Ensure that you inform the payee that only one payment is payable. If the payee receives both the original and replacement payment, one of the payments must be returned to the Department of Treasury, Financial Management Services, . g. Timeline for Issuing a The table below shows the timeline for issuing a replacement check after the tracer action has been submitted.