The Red Cross Red Crescent distributes different items like food, hygiene kits or housing materials depending on – – what people need. 1. Yes Q20. Would you have preferred to receive something else instead? 2. No Q20a. If YES, what would you have preferred to receive? 1. Highly satisfied Q21. How satisfied are you with our staff 2. Somewhat satisfied and volunteers today? 3. Not satisfied Q21a. If NOT SATISFIED, why were you not satisfied? 1. Yes Q22. Did you have to pay anyone or to give a favour to be part of the programme? 2. No RCRC staff Community member Q22a. If YES, to whom? Government official Service provider staff Other (specify: ) Enough information/ Understood programme Q23. How would you describe the information that you received about the Lacked information/Parts of the programme? programme were not clear Received no information 1. Good Q24.How would you describe the general 2. Fair organization at the encashment site? 3. Poor Yes Q25. Did you feel safe at the encashment site? No People knew I would have money when I left Too many people were around Q25a. If NO, why not? No security was present I had to travel too far to get here Other (specify:) Yes Q26. At the counter, did you have to pay any money to get your cash grant? No Positive Q27. What is your opinion of the RCRC Cash Transfer Programme? Is it positive, Negative negative or will it have no impact? No impact If negative, please refer to the Complaints Mechanism
The Red Cross Red Crescent distributes different items – like food, hygiene kits or housing materials – depending on what people need. Q20. Would you have preferred to receive something else instead? 1. Yes 2. No Q20a. If YES, what would you have preferred to receive? Q21. How satisfied are you with our staff and volunteers today? 1. Highly satisfied 2. Somewhat satisfied 3. Not satisfied Q21a. If NOT SATISFIED, why were you not satisfied? Q22. Did you have to pay anyone or to give a favour to be part of the programme? 1. Yes 2. No Q22a. If YES, to whom? RCRC staff Community member Government official Service provider staff Other (specify: ) Q23. How would you describe the information that you received about the programme? Enough information/ Understood programme Lacked information/Parts of the programme were not clear Received no information Q24.How would you describe the general organization at the encashment site? 1. Good 2. Fair 3. Poor Q25. Did you feel safe at the encashment site? Yes No Q25a. If NO, why not? People knew I would have money when I left Too many people were around No security was present I had to travel too far to get here Other (specify:) Q26. At the counter, did you have to pay any money to get your cash grant? Yes No Q27. What is your opinion of the RCRC Cash Transfer Programme? Is it positive, negative or will it have no impact? Positive Negative No impact If negative, please refer to the Complaints Mechanism