Disclose- At the earliest opportunity, RDs should disclose the nature of the conflict to the client. Options- Inform the client of his/her alternatives and assist in arranging for alternatives when requested. Reassurance- Reassure clients that choosing another product or service will not affect the quality of the professional services to them; Modification- Making small modifications can remove or greatly reduce the potential for conflict of interest. Examples of situations that should be avoided entirely: Receiving a benefit for referring a client to any other person or company Offering a benefit to another when you receive a referral of a client; or Engaging in an arrangement, like a lease, where the amount paid is based on the volume of services that RD generates Source: College of Dietitians of Ontario, Winter 2015 Resume Appendix E- Best Practice Privacy Principles and Compliance Actions Fair Information Principle Recommended Compliance Actions 1 Be accountable- ensure Ensure someone in the office/clinic compliance with the assumes the role of “privacy officer”- legislation. the person who is responsible for understanding the legislation and ensuring policies and processes are in place to protect the collection, use and disclosure of clients’ and employees’ personal information. HIPA reference: ”trustee” as defined in Part 1- Interpretation 2 Identify purpose- before or at State purposes in writing whenever the time of collection, identify personal information or personal the purpose for collecting health information is requested. personal information. Do not collect personal information or personal health information if the HIPA reference: Section 9 (Right to purpose for collection can not be be informed) stated. 3 Obtain consent- provide Prior to obtaining consent, ensure information and obtain clients and employees understand consent for the collection, use who will have access to the and disclosure of personal information, how it will be used and information, including the when and how it will be disclosed.
Disclose- At the earliest opportunity, RDs should disclose the nature of the conflict to the client. Options- Inform the client of his/her alternatives and assist in arranging for alternatives when requested. Reassurance- Reassure clients that choosing another product or service will not affect the quality of the professional services to them; Modification- Making small modifications can remove or greatly reduce the potential for conflict of interest. Examples of situations that should be avoided entirely: Receiving a benefit for referring a client to any other person or company Offering a benefit to another when you receive a referral of a client; or Engaging in an arrangement, like a lease, where the amount paid is based on the volume of services that RD generates Source: College of Dietitians of Ontario, Winter 2015 Resume Appendix E- Best Practice Privacy Principles and Compliance Actions Fair Information Principle Recommended Compliance Actions 1 Be accountable- ensure compliance with the legislation. HIPA reference: ”trustee” as defined in Part 1- Interpretation Ensure someone in the office/clinic assumes the role of “privacy officer”- the person who is responsible for understanding the legislation and ensuring policies and processes are in place to protect the collection, use and disclosure of clients’ and employees’ personal information. 2 Identify purpose- before or at the time of collection, identify the purpose for collecting personal information. HIPA reference: Section 9 (Right to be informed) State purposes in writing whenever personal information or personal health information is requested. Do not collect personal information or personal health information if the purpose for collection can not be stated. 3 Obtain consent- provide information and obtain consent for the collection, use and disclosure of personal information, including the Prior to obtaining consent, ensure clients and employees understand who will have access to the information, how it will be used and when and how it will be disclosed.