10.00 Welcome & Introduction 10.15 Plenary Philip Provenzano, 1: “Making it Count” Assistant Director, IPC 11.00 Tea and Coffee 11.15 Plenary should we be measuring and 2: “What why?” Jackie Daru IPC Senior Consultant – 12.00 Delegate Activity 1 and – “Show Tell Café” Delegates will be asked to share in small groups one area of work in their organisation that is contributing to effectively managing demand. 12.45 Lunch 13.30 Feedback and from “Show Tell Café” 14.00 Plenary 3 for an Why do we need to – “Commissioning Ordinary Life” – think differently about learning disabilities? Sarah Broadhurst IPC Principal Consultant – 15.15 Break 15.30 Delegate Activity 2 Action learning conversations (see notes below on suggested preparation – for this activity) 16.30 Reflection and close of Day 1 19.00 Pre-dinner Session: do we measure “How cost?” Tony Sanders CEO, Milestone Group PLC – 20.00 Dinner Pre-dinner Guest Speaker Tony Sanders, CEO, Milestone Group PLC Tony is a business technologist who has built a reputation through his career for using technology to resolve business issues. With a number of successful businesses to his name, he has more recently turned his attention to the charitable sector where he is using his experience to help identify success and measure outcomes in this highly competitive funding environment. Day 2: 09.00 Introduction to Day 2 09.15 Plenary 4 Managing demand and the need to change behaviour – Mick Mellors IPC Associate – Nic Rattle IPC Principal Consultant –
10.00 Welcome & Introduction 10.15 Plenary 1: “Making it Count” Philip Provenzano, Assistant Director, IPC 11.00 Tea and Coffee 11.15 Plenary 2: “What should we be measuring and why?” Jackie Daru – IPC Senior Consultant 12.00 Delegate Activity 1 – “Show and Tell Café” Delegates will be asked to share in small groups one area of work in their organisation that is contributing to effectively managing demand. 12.45 Lunch 13.30 Feedback from “Show and Tell Café” 14.00 Plenary 3 – “Commissioning for an Ordinary Life” – Why do we need to think differently about learning disabilities? Sarah Broadhurst – IPC Principal Consultant 15.15 Break 15.30 Delegate Activity 2 Action learning conversations – (see notes below on suggested preparation for this activity) 16.30 Reflection and close of Day 1 19.00 Pre-dinner Session: “How do we measure cost?” Tony Sanders – CEO, Milestone Group PLC 20.00 Dinner Pre-dinner Guest Speaker Tony Sanders, CEO, Milestone Group PLC Tony is a business technologist who has built a reputation through his career for using technology to resolve business issues. With a number of successful businesses to his name, he has more recently turned his attention to the charitable sector where he is using his experience to help identify success and measure outcomes in this highly competitive funding environment. Day 2: 09.00 Introduction to Day 2 09.15 Plenary 4 – Managing demand and the need to change behaviour Mick Mellors – IPC Associate Nic Rattle – IPC Principal Consultant