May 2018 Results Emergency Departments Would Recommend % Would Not Recommend % Total Number of Patients Overall Response Rate % who Responded Emergency 93% 0% 29 1% Children’s Department Emergency Dept 84% 11% 849 15% Gynaecology Emergency 78% 19% 37 9% Eye Casualty 88% 6% 219 15% Rugby Urgent Care Centre 81% 14% 334 15% Maternity Services Would Recommend % Would Not Recommend % Total Number of Patients Overall Response Rate % who Responded Antenatal after 36 weeks 92% 3% 99 20% Labour/Birth 94% 1% 106 21% Postnatal in Hospital 88% 1% 84 17% Postnatal in Community 98% 2% 55 12% Ward Level Results Inpatient Only – Ward Specialty Would Would Not Total Number of Total Number of Response Rate Recommend Recommend Patients Eligible to Patients who % % % Respond Did Respond Ward 1 Endocrinology 88% 12% 108 26 24% Ward 2/AMU2 Medical/Acute Medicine 87% 7% 93 15 16% Ward 3/AMU3 Rheumatology & Medical 92% 4% 126 25 20% Ward 10 Cardiology 95% 2% 117 42 36%
May 2018 Results Emergency Departments Would Recommend % Would Not Recommend % Total Number of Patients who Responded Overall Response Rate % Children’s Emergency Department 93% 0% 29 1% Emergency Dept 84% 11% 849 15% Gynaecology Emergency 78% 19% 37 9% Eye Casualty 88% 6% 219 15% Rugby Urgent Care Centre 81% 14% 334 15% Maternity Services Would Recommend % Would Not Recommend % Total Number of Patients who Responded Overall Response Rate % Antenatal after 36 weeks 92% 3% 99 20% Labour/Birth 94% 1% 106 21% Postnatal in Hospital 88% 1% 84 17% Postnatal in Community 98% 2% 55 12% Ward Level Results – Inpatient Only Ward Specialty Would Recommend % Would Not Recommend % Total Number of Patients Eligible to Respond Total Number of Patients who Did Respond Response Rate % Ward 1 Endocrinology 88% 12% 108 26 24% Ward 2/AMU2 Medical/Acute Medicine 87% 7% 93 15 16% Ward 3/AMU3 Rheumatology & Medical 92% 4% 126 25 20% Ward 10 Cardiology 95% 2% 117 42 36%