Key internal relationships Who Why Senior Manager Innovation Receive guidance and direction and Capacity Provide expert advice and support Manager Management Work in a collegial manner to achieve high quality outcomes Solutions, Service Collaborate to improve the performance of the unit Development Consultant Member Services Division Collaborate to improve the performance of the Division Support the activities of the Division Key external relationships Who Why LGNSW Learning and Provide quarterly meetings Development Network Maintain and grow relationships Consultants and Contractors Develop and maintain effective relationships Negotiate and maintain delivery of outcomes Key dimensions Decision making Accountable for achieving customer satisfaction and budget targets Oversees team workload allocation to ensure positive team morale and productivity Position is bound by policy guidelines and senior manager approval / levels of delegated authority Reports to Senior Manager Innovation and Capacity Direct reports The position managers a total of three reports - Learning and Development Consultant and two Learning and Development Coordinators Budget (operating and capital expenditure) Projected expenditure for 2017-2018 is $1.2 million Essential requirements Solid experience (minimum 5 years is indicative) in a similar role encompassing business development, L&D, budget oversight and team leadership Experience with a range of methods and processes to identify and understand training and development needs Proven experience in identifying and delivering on new business opportunities Experience working with technologies such as an LMS, e-learning platforms, and a CRM Proven experience in the design and delivery of new training programs Willingness and ability to undertake occasional travel, sometimes involving overnight stays Event management and facilitation experience Ability to focus on the unique needs of the NSW local government sector High level communication skills
Key internal relationships Who Why Senior Manager Innovation and Capacity Receive guidance and direction Provide expert advice and support Manager Management Solutions, Service Development Consultant Work in a collegial manner to achieve high quality outcomes Collaborate to improve the performance of the unit Member Services Division Collaborate to improve the performance of the Division Support the activities of the Division Key external relationships Who Why LGNSW Learning and Development Network Provide quarterly meetings Maintain and grow relationships Consultants and Contractors Develop and maintain effective relationships Negotiate and maintain delivery of outcomes Key dimensions Decision making Accountable for achieving customer satisfaction and budget targets Oversees team workload allocation to ensure positive team morale and productivity Position is bound by policy guidelines and senior manager approval / levels of delegated authority Reports to Senior Manager Innovation and Capacity Direct reports The position managers a total of three reports - Learning and Development Consultant and two Learning and Development Coordinators Budget (operating and capital expenditure) Projected expenditure for 2017-2018 is $1.2 million Essential requirements Solid experience (minimum 5 years is indicative) in a similar role encompassing business development, L&D, budget oversight and team leadership Experience with a range of methods and processes to identify and understand training and development needs Proven experience in identifying and delivering on new business opportunities Experience working with technologies such as an LMS, e-learning platforms, and a CRM Proven experience in the design and delivery of new training programs Willingness and ability to undertake occasional travel, sometimes involving overnight stays Event management and facilitation experience Ability to focus on the unique needs of the NSW local government sector High level communication skills