Emergency Calling with Location The top section of the user interface shows the location of the On Buddy1, Show the location of Buddy1, Redmond. caller if known, or provides an interface where the end user can On Buddy2, notice the same location. enter their location. This location is used when dialing emergency On Buddy1, dial 911 and then click Call. services from the Lync rich client. Show that Lync recognizes this as an emergency call. Show the prompt showing the location on Buddy2. The For automatically acquired locations, the call goes straight contact is configured as the manager and will receive these through to PSAP. For incomplete or custom addresses entered by notifications. the user, the call is triaged by a contact center to validate the address. This portion requires a connection to the SE1 server. You can show that via Hyper-V on the VM host, or you can use Remote Desktop to reach W15-LYNC-SE1, or you can browse to . Credential is administrator and password is pass@word1 Silverlight 5 is required to display via the browser Malicious call tracing Any call can be flagged as a malicious call. On W15-LYNC-SE1, open the Lync Server Control Panel. In the Lync Server Control Panel, click Voice Routing and This is configured on the Voice Policies. then click Voice Policy. Go to the properties of the Global Policy. Once this is enabled, the users will be able to flag calls as Under Calling Features, select Enable malicious call tracing malicious. and then click OK.
Emergency Calling with Location The top section of the user interface shows the location of the caller if known, or provides an interface where the end user can enter their location. This location is used when dialing emergency services from the Lync rich client. For automatically acquired locations, the call goes straight through to PSAP. For incomplete or custom addresses entered by the user, the call is triaged by a contact center to validate the address. On Buddy1, Show the location of Buddy1, Redmond. On Buddy2, notice the same location. On Buddy1, dial 911 and then click Call. Show that Lync recognizes this as an emergency call. Show the prompt showing the location on Buddy2. The contact is configured as the manager and will receive these notifications. This portion requires a connection to the SE1 server. You can show that via Hyper-V on the VM host, or you can use Remote Desktop to reach W15-LYNC-SE1, or you can browse to . Credential is administrator and password is pass@word1 Silverlight 5 is required to display via the browser Malicious call tracing Any call can be flagged as a malicious call. This is configured on the Voice Policies. Once this is enabled, the users will be able to flag calls as malicious. On W15-LYNC-SE1, open the Lync Server Control Panel. In the Lync Server Control Panel, click Voice Routing and then click Voice Policy. Go to the properties of the Global Policy. Under Calling Features, select Enable malicious call tracing and then click OK.