Lag Measure: the measure of goal or WIG achievement. A historical measure of performance, e.g., year revenue, quality scores, customer satisfaction numbers. Lag measures are typically easy to measure but difficult to influence directly. A lag measure is always expressed in terms of from X to Y by when. Performance Improvement (PI) is demonstrated through positive changes in capacity, process, and outcomes of public health. Strategic Planning (SP) is a process for defining and determining an organization’s roles, priorities, and direction over a period of time; frequently 3 to 5 years. Quality Improvement (QI) is the use of a deliberate and defined improvement process, such as which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes which achieve equity and improve the health of the community. Framework BCHD will use the model of performance management developed by the Turning Point National Excellence Collaborative on Performance Management as a framework for performance management in the organization. Following this model, performance management components include: Performance Standards ‐ Establishment of organizational or system performance standards, targets and goals and relevant indicators to improve public health practice. Performance Measurement ‐ Application and use of performance indicators and measures. Reporting of Progress ‐ Documentation and reporting of progress in meeting standards and targets and sharing such information through feedback. Quality Improvement ‐ Establishment of a program or process to manage change and achieve quality improvement in public health policies, programs or infrastructure based on performance standards, measurements, and reports.
Lag Measure: the measure of goal or WIG achievement. A historical measure of performance, e.g., year revenue, quality scores, customer satisfaction numbers. Lag measures are typically easy to measure but difficult to influence directly. A lag measure is always expressed in terms of from X to Y by when. Performance Improvement (PI) is demonstrated through positive changes in capacity, process, and outcomes of public health. Strategic Planning (SP) is a process for defining and determining an organization’s roles, priorities, and direction over a period of time; frequently 3 to 5 years. Quality Improvement (QI) is the use of a deliberate and defined improvement process, such as which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes which achieve equity and improve the health of the community. Framework BCHD will use the model of performance management developed by the Turning Point National Excellence Collaborative on Performance Management as a framework for performance management in the organization. Following this model, performance management components include: Performance Standards ‐ Establishment of organizational or system performance standards, targets and goals and relevant indicators to improve public health practice. Performance Measurement ‐ Application and use of performance indicators and measures. Reporting of Progress ‐ Documentation and reporting of progress in meeting standards and targets and sharing such information through feedback. Quality Improvement ‐ Establishment of a program or process to manage change and achieve quality improvement in public health policies, programs or infrastructure based on performance standards, measurements, and reports.