provided with sufficient storage (or broken locks are never repaired), they may question the to security. Likewise, staff management’s commitment ID passes should be worn at all times and a culture of enforcement established. A security culture is about more than facilities and procedures it is also – about creating an environment that is focused and proactive about identifying and reducing risk, for everyone’s benefit. Personnel security Personnel security is a system of policies and procedures that seek to manage the risk of an 'insider threat'. This is the threat from individuals working somewhere within the industry and abusing their access for malicious purposes. Personnel security measures offer some protection against the use of insiders by terrorists, criminals or the media. Good personnel security ranges from proportionate but thorough screening to the provision of ongoing care (once the job applicant is employed). The latter is to protect against existing employees who may foster a grudge against their employer, develop terrorist sympathies, or who may have been coerced out of loyalty to a family member or friend to do harm to their organisation. Although many organisations regard personnel security as an issue resolved during the recruitment process, it is a discipline that needs to be maintained throughout a member of in employment: through staff’s time appraisal procedures, communication programmes, incentive schemes and even management attitudes and relationships. It should include a formal process for managing staff leaving the business. When consistently applied, personnel security measures not only reduce operational vulnerabilities they can also help build a hugely beneficial – security culture at every level of an organisation. Further guidance on personnel security can be found on the CPNI and NaCTSO websites. Security training We recommend that any staff (e.g. drivers, cleaners, security staff, CCTV operators, customer service / information desk staff and other front lijne staff) whose duties or tasks include the following, be briefed regularly (and if possible be given appropriate training) to ensure that they are aware of their security responsibilities and how to respond appropriately: Searching or checking rolling stock; Passenger luggage reconciliation; Searching or patrolling a station or other public area; Controlling access into a non-public area;
provided with sufficient storage (or broken locks are never repaired), they may question the management’s commitment to security. Likewise, staff ID passes should be worn at all times and a culture of enforcement established. A security culture is about more than facilities and procedures – it is also about creating an environment that is focused and proactive about identifying and reducing risk, for everyone’s benefit. Personnel security Personnel security is a system of policies and procedures that seek to manage the risk of an 'insider threat'. This is the threat from individuals working somewhere within the industry and abusing their access for malicious purposes. Personnel security measures offer some protection against the use of insiders by terrorists, criminals or the media. Good personnel security ranges from proportionate but thorough screening to the provision of ongoing care (once the job applicant is employed). The latter is to protect against existing employees who may foster a grudge against their employer, develop terrorist sympathies, or who may have been coerced out of loyalty to a family member or friend to do harm to their organisation. Although many organisations regard personnel security as an issue resolved during the recruitment process, it is a discipline that needs to be maintained throughout a member of staff’s time in employment: through appraisal procedures, communication programmes, incentive schemes and even management attitudes and relationships. It should include a formal process for managing staff leaving the business. When consistently applied, personnel security measures not only reduce operational vulnerabilities – they can also help build a hugely beneficial security culture at every level of an organisation. Further guidance on personnel security can be found on the CPNI and NaCTSO websites. Security training We recommend that any staff (e.g. drivers, cleaners, security staff, CCTV operators, customer service / information desk staff and other front lijne staff) whose duties or tasks include the following, be briefed regularly (and if possible be given appropriate training) to ensure that they are aware of their security responsibilities and how to respond appropriately: Searching or checking rolling stock; Passenger luggage reconciliation; Searching or patrolling a station or other public area; Controlling access into a non-public area;