delegated only procedural aspects to review or has authority from the LAA auditor? For LAA Auditor use only Tick or Document Quality cross as & Page Mark Procedure/process which needs to be in place appropriate Ref. Standard (please for be Mediation specific) ref. 59 Is the conduct of a file review, including the date and reviewer (and details of any E2.4 corrective action to be taken) evident from the case file? 60 Is a comprehensive record of findings produced for each file review which E2.5 contains: Key mediation review information including: File reference Date of review Identity of the mediator and reviewer Method of review A note which confirms that each of the following has been checked and found satisfactory, or details of any adverse findings in respect of: Quality of legal advice given Action proposed or taken Adherence to organisational procedures Evidence about corrective action? 61 Can you demonstrate that records of mediation reviews are monitored at least E2.6 annually and that action is taken to improve performance where negative trends are identified?
delegated only procedural aspects to review or has authority from the LAA auditor? Procedure/process which needs to be in place Tick or cross as appropriate Document & Page Ref. (please be specific) Quality Mark Standard for Mediation ref. For LAA Auditor use only 59 Is the conduct of a file review, including the date and reviewer (and details of any corrective action to be taken) evident from the case file? E2.4 60 Is a comprehensive record of findings produced for each file review which contains: Key mediation review information including: File reference Date of review Identity of the mediator and reviewer Method of review A note which confirms that each of the following has been checked and found satisfactory, or details of any adverse findings in respect of: Quality of legal advice given Action proposed or taken Adherence to organisational procedures Evidence about corrective action? E2.5 61 Can you demonstrate that records of mediation reviews are monitored at least annually and that action is taken to improve performance where negative trends are identified? E2.6