Outcomes Any monitoring or Outcomes are measured Outcomes are measured Desired outcomes have framework evaluation is based on for compliance purposes and are used to reflect on been negotiated with inputs and outputs and are not used as a the performance of the stakeholders, are clearly framework for service, programme or stated, linked to a theory performance development organisation of change, and are supported by resources to facilitate their delivery. Measurement of outcomes is used to drive service development Performance There are no performance Staff and service users Staff and service users Inputs, outputs and indicators for indicators or goals stated have goals. If they are have goals that are outcomes expected by individuals and or expected for people, measured, then this regularly measured. people, systems and programmes systems or programmes occurs a maximum of 6 Standardised performance programmes are clearly monthly indicators are in stated in a measureable development way, are benchmarked and are supported by resources to facilitate their delivery
Outcomes framework Any monitoring or evaluation is based on inputs and outputs Outcomes are measured for compliance purposes and are not used as a framework for performance development Outcomes are measured and are used to reflect on the performance of the service, programme or organisation Desired outcomes have been negotiated with stakeholders, are clearly stated, linked to a theory of change, and are supported by resources to facilitate their delivery. Measurement of outcomes is used to drive service development Performance indicators for individuals and programmes There are no performance indicators or goals stated or expected for people, systems or programmes Staff and service users have goals. If they are measured, then this occurs a maximum of 6 monthly Staff and service users have goals that are regularly measured. Standardised performance indicators are in development Inputs, outputs and outcomes expected by people, systems and programmes are clearly stated in a measureable way, are benchmarked and are supported by resources to facilitate their delivery