the purpose of the (Series) VA Form 27-0820 what information to include on VA Form 27-0820 examples of appropriate uses of VA Form 27-0820 when not to use the (Series) forms, and VA Form 27-0820 the seven versions of (Series). VA Form 27-0820 April 20, 2018 Change Date is a series of seven forms. The purpose of the a. Purpose of VA Form 27-0820 VA Form VA Form (Series) is to: 27-0820 (Series) record discussions involving potentially controversial matters between VA employees and claimants, representatives of claimants, or other persons, record evidentiary information or facts received by a VA employee that may supplement the record, request action be taken in response to information provided by the customer, or document information provided to the customer or actions taken by the VA employee. Each VA Form 27-0820 submitted must include: b. What Information to Include on VA the date of contact, Form 27-0820 the identifying information for the Veteran and contact information for the Veteran or individual contacted, a complete and accurate reflection of the information brought out during the contact, indication that the notification of action statement was read to the customer (if applicable), indication that the proper Identification Protocol requirements were met (if applicable), the designated representative information (if applicable), the appropriate employee identification and signature, and show the action taken by the employee as a result of the contact. Continued on next page The use of includes, but is not limited to: c. Examples of VA Form 27-0820 Appropriate Uses of VA controversial matters when additional evidence is received,
the purpose of the VA Form 27-0820 (Series) what information to include on VA Form 27-0820 examples of appropriate uses of VA Form 27-0820 when not to use the VA Form 27-0820 (Series) forms, and the seven versions of VA Form 27-0820 (Series). Change Date April 20, 2018 a. Purpose of VA Form (Series) VA Form 27-0820 is a series of seven forms. The purpose of the VA Form 27-0820 (Series) is to: record discussions involving potentially controversial matters between VA employees and claimants, representatives of claimants, or other persons, record evidentiary information or facts received by a VA employee that may supplement the record, request action be taken in response to information provided by the customer, or document information provided to the customer or actions taken by the VA employee. b. What Information to Include on VA Form 27-0820 Each VA Form 27-0820 submitted must include: the date of contact, the identifying information for the Veteran and contact information for the Veteran or individual contacted, a complete and accurate reflection of the information brought out during the contact, indication that the notification of action statement was read to the customer (if applicable), indication that the proper Identification Protocol requirements were met (if applicable), the designated representative information (if applicable), the appropriate employee identification and signature, and show the action taken by the employee as a result of the contact. Continued on next page c. Examples of Appropriate Uses of VA The use of VA Form 27-0820 includes, but is not limited to: controversial matters when additional evidence is received,