VISN 1 Management Advisory Council October 11, 2018 Topic Discussion Action Items Welcome Remarks/ Our Network Today Ryan Lilly, MPA, Ryan Lilly introduced himself as the new Network VISN 1 Network Director. Director He said the VISN should be a resource to help the medical centers we are focused on it. – He said the VISN was in good shape, which is not matching public opinion. We are not in crisis, but we do have some challenges. Our employee engagement and innovation are our strengths. Our challenge is to end the variability between medical centers. We are not just healthcare, we are also suicide prevention, housing, and improving lives. ICARE, our core values we challenge our – employees to show these. Domains of Value there are five, but our focus is on – the top three: patients, quality and cost. We added the last two because we must succeed in them. We want to be an employer of choice, and we want to give back to our community this includes suicide prevention. – Growth our growth of users is flat it is a challenge – – to us. The population is going down. Our Outreach is working to increase enrollment, and we need VSOs to help us. Give us feedback on what you hear. One of the excuses we hear is want to take a that they don’t space that another Veteran could use. However, the opposite is true; the most Veterans who use VA healthcare services, the more money we get, and can provide more services. He hope more will sign up; we want to give them care, that is better than found on the outside. Budget it is nice that we are getting increases in our – budget; both sides in Congress support the VA budget and our needs. Staffing we are in good shape; we can deliver care – to patients. We have the best access to care, and our SAIL scores are second best. Our patients are satisfied with their care; exceeds the national level we can do more to –
VISN 1 Management Advisory Council October 11, 2018 Topic Discussion Action Items Welcome Remarks/ Our Network Today Ryan Lilly, MPA, VISN 1 Network Director Ryan Lilly introduced himself as the new Network Director. He said the VISN should be a resource to help the medical centers – we are focused on it. He said the VISN was in good shape, which is not matching public opinion. We are not in crisis, but we do have some challenges. Our employee engagement and innovation are our strengths. Our challenge is to end the variability between medical centers. We are not just healthcare, we are also suicide prevention, housing, and improving lives. ICARE, our core values – we challenge our employees to show these. Domains of Value – there are five, but our focus is on the top three: patients, quality and cost. We added the last two because we must succeed in them. We want to be an employer of choice, and we want to give back to our community – this includes suicide prevention. Growth – our growth of users is flat – it is a challenge to us. The population is going down. Our Outreach is working to increase enrollment, and we need VSOs to help us. Give us feedback on what you hear. One of the excuses we hear is that they don’t want to take a space that another Veteran could use. However, the opposite is true; the most Veterans who use VA healthcare services, the more money we get, and can provide more services. He hope more will sign up; we want to give them care, that is better than found on the outside. Budget – it is nice that we are getting increases in our budget; both sides in Congress support the VA budget and our needs. Staffing – we are in good shape; we can deliver care to patients. We have the best access to care, and our SAIL scores are second best. Our patients are satisfied with their care; exceeds the national level – we can do more to