How to be Criteria Essential Desirable assessed Qualifications, A levels/HNC/or skill level Application/ knowledge and equivalent with proven work Interview experience experience Experience of working with Application customers/clients in an advisory/ / Interview capacity or coaching role. Application/ Evidence of relevant training Depth of knowledge of a and/or qualification for the Interview specialist field specialist field Knowledge of contract Application management Experience of managing informal Application complaints Experience of managing work Application placements Planning and Ability to maintain clear and Application organising accurate records / Interview Ability to initiate, plan and Application / Interview organise a range of one’s own and a team’s work efficiently and effectively, including working to deadlines under pressure Problem solving Ability to identify and solve Interview and initiative problems by applying initiative to tackle situations in new ways and by developing improved work methods Ability to use own initiative but recognise when to refer to a Interview colleague or manager Management Ability to work as part of a team Application and teamwork whilst also being able to / Interview prioritise and manage own workload
Criteria Essential Desirable How to be assessed Qualifications, knowledge and experience A levels/HNC/or skill level equivalent with proven work experience Experience of working with customers/clients in an advisory/ capacity or coaching role. Depth of knowledge of a specialist field Evidence of relevant training and/or qualification for the specialist field Knowledge of contract management Experience of managing informal complaints Experience of managing work placements Application/ Interview Application / Interview Application/ Interview Application Application Application Planning and organising Ability to maintain clear and accurate records Ability to initiate, plan and organise a range of one’s own and a team’s work efficiently and effectively, including working to deadlines under pressure Application / Interview Application / Interview Problem solving and initiative Ability to identify and solve problems by applying initiative to tackle situations in new ways and by developing improved work methods Ability to use own initiative but recognise when to refer to a colleague or manager Interview Interview Management and teamwork Ability to work as part of a team whilst also being able to prioritise and manage own workload Application / Interview