Stage Who is Description Responsible 1 Office that Spells out the VSO name (Example: Spell out receives VA ALA-DVA as ALA State Department of Form 21-22 on and Veterans Affairs) VA Form 21-22, uses Optional Form (OF) 41, Routing and to forward the Transmittal Slip, VA Form 21-22 to the office having jurisdiction over the claims folder. For State or local VSOs, use authorized Note: State abbreviations. 2 Office of Updates the BDN/Share, and jurisdiction files in the claims folder. VA Form 21-22 For more information on updating the Reference: BDN/Share, see . Continued on next page 10. Handling Appointment Forms/Letters for Special Cases, Continued If or an appointment letter is received after the claims folder b. Handling VA VA Form 21-22a Form 21-22a or has been permanently transferred, the office that receives or VA Form 21-22a Appointment the appointment letter Letter When Claims Folder forwards the form or letter to the office of jurisdiction, and Is Permanently uses a locally generated letter to advise the agent, non-licensed individual, Transferred or attorney of this referral. The table below describes the process for handling c. Handling VA Form 21-22, VA Form Appointment or an appointment letter when the claims folder is temporarily 21-22a, Forms/Letters transferred to another RO. When Claims Folder Is Temporarily Transferred Stage Who is Description Responsible
Stage Who is Responsible Description 1 Office that receives VA Form 21-22 Spells out the VSO name (Example: Spell out ALA-DVA as ALA State Department of Veterans Affairs) on VA Form 21-22, and uses Optional Form (OF) 41, Routing and Transmittal Slip, to forward the VA Form 21-22 to the office having jurisdiction over the claims folder. Note: For State or local VSOs, use authorized State abbreviations. 2 Office of jurisdiction Updates the BDN/Share, and files VA Form 21-22 in the claims folder. Reference: For more information on updating the BDN/Share, see . Continued on next page 10. Handling Appointment Forms/Letters for Special Cases, Continued b. Handling VA Form 21-22a or Appointment Letter When Claims Folder Is Permanently Transferred If VA Form 21-22a or an appointment letter is received after the claims folder has been permanently transferred, the office that receives VA Form 21-22a or the appointment letter forwards the form or letter to the office of jurisdiction, and uses a locally generated letter to advise the agent, non-licensed individual, or attorney of this referral. c. Handling Appointment Forms/Letters When Claims Folder Is Temporarily Transferred The table below describes the process for handling VA Form 21-22, VA Form 21-22a, or an appointment letter when the claims folder is temporarily transferred to another RO. Stage Who is Responsible Description