would like you to tell me more about “I your background. Where did you grow up? Where did you study? What The Coach has to discuss were your favourite subjects? Why? The learner’s Do you have a family? Are you background and the background and learner’s staying with your family? ” work experience. the work experience. learner’s work experience do you have? ”What What did you like/ dislike about your previous work? Why?” The Coach has to discuss the training needs of the learner in terms of the task that the learner training needs do you have in must be able to perform after the “What terms of the task: coaching. Even if other role-players (e.g. the What sub-tasks do you find difficult Supervisor/ Manager (of the learner)) to perform? already identified the training needs of The training What performance standards/ the learner, the Coach has to provide needs of the assessment criteria do you think an opportunity to the learner to identify learner. you do not meet?” his/ her own training needs in terms of the task that he/ she must be able to Supervisor/ Manager identified “Your perform; the learner has to the following training Do you needs… agree with this?” feel that he/ she received an opportunity to influence the coaching and/ or agree with the training needs that were identified. The Coach has to identify the following aspects about the work environment of the learner: your Supervisor/ Manager “Will Whether or not the learner will be support you during the coaching? “ supported in his/ her (own) work The work challenges exist in your work “What environment during the coaching. environment of environment that could affect the The challenges that the learner could the learner. coaching? “ face in his/ her (own) work you receive any opportunity to “Will environment during the coaching. practice the task and sub-tasks? “ Whether or not the learner will receive an opportunity to practice the task and sub-tasks. Aspects to be Examples of what the Coach Notes and guidelines discussed should say you can see on the Coaching “As Coaching session The Coach has to discuss plan, coaching sessions will take date(s), times and place on the following dates and the coaching session date(s), venue(s). times and in the following venues…”
The learner’s background and work experience. The Coach has to discuss the learner’s background and the learner’s work experience. “I would like you to tell me more about your background. Where did you grow up? Where did you study? What were your favourite subjects? Why? Do you have a family? Are you staying with your family? ” ”What work experience do you have? What did you like/ dislike about your previous work? Why?” The training needs of the learner. The Coach has to discuss the training needs of the learner in terms of the task that the learner must be able to perform after the coaching. Even if other role-players (e.g. the Supervisor/ Manager (of the learner)) already identified the training needs of the learner, the Coach has to provide an opportunity to the learner to identify his/ her own training needs in terms of the task that he/ she must be able to perform; the learner has to feel that he/ she received an opportunity to influence the coaching and/ or agree with the training needs that were identified. “What training needs do you have in terms of the task: What sub-tasks do you find difficult to perform? What performance standards/ assessment criteria do you think you do not meet?” “Your Supervisor/ Manager identified the following training needs… Do you agree with this?” The work environment of the learner. The Coach has to identify the following aspects about the work environment of the learner: Whether or not the learner will be supported in his/ her (own) work environment during the coaching. The challenges that the learner could face in his/ her (own) work environment during the coaching. Whether or not the learner will receive an opportunity to practice the task and sub-tasks. “Will your Supervisor/ Manager support you during the coaching? “ “What challenges exist in your work environment that could affect the coaching? “ “Will you receive any opportunity to practice the task and sub-tasks? “ Aspects to be discussed Notes and guidelines Examples of what the Coach should say Coaching session date(s), times and venue(s). The Coach has to discuss the coaching session date(s), “As you can see on the Coaching plan, coaching sessions will take place on the following dates and times and in the following venues…”