Recommended training equipment Sample luggage, suitcases and bags Guest clothing male and female: to practice packing and unpacking, and pressing – Ironing board and iron/s steam iron – Ironing aids iron holder, spray starch, water containers – Neckties for practicing tying of knots – Computerised Reservation System for accessing guest histories and reservation – details Shoes, shoe brushes, shoe polish, shoe trees, shoe laces for a variety of shoes – uniform Simulated guest room/suite with fixtures, furniture and facilities bedroom, bathroom, – dressing room, entertainment room, bar, outside facilities Cleaning equipment and materials including chemicals/agents Sample enterprise policies, procedures and protocols Internal venue documentation, reservation forms, reports, message pads, notifications, communications, guest account, charge sheets.
Recommended training equipment Sample luggage, suitcases and bags Guest clothing – male and female: to practice packing and unpacking, and pressing Ironing board and iron/s – steam iron Ironing aids – iron holder, spray starch, water containers Neckties – for practicing tying of knots Computerised Reservation System – for accessing guest histories and reservation details Shoes, shoe brushes, shoe polish, shoe trees, shoe laces – for a variety of shoes uniform Simulated guest room/suite with fixtures, furniture and facilities – bedroom, bathroom, dressing room, entertainment room, bar, outside facilities Cleaning equipment and materials including chemicals/agents Sample enterprise policies, procedures and protocols Internal venue documentation, reservation forms, reports, message pads, notifications, communications, guest account, charge sheets.