empowerment, showing willingness to external scrutiny and demonstrating the importance of feedback through their own actions including activity canvassing and responding to feedback from across the organisation. Policy and practice that protect people’s rights: ensuring your organisation has clear policies and guidelines in place that are built on human rights and are mindful of contemporary approaches to safeguarding service users. Measures that seek to empower people with disability: including providing people with information and training on rights, involving significant people in people’s lives, and building connections outside the service. Actions that impact on organisational culture: including verifying values, background and qualifications of staff; positive feedback and complaints cultures which encourage people to speak up and protects whistleblowers, and being open to scrutiny from external bodies. Quote - National Standards for Disability Services 1: Rights The service has preventative measures in place to ensure that individuals are free from discrimination, exploitation, abuse, harm, neglect and violence. The service supports active decision-making and individual choice including the timely provision of information in appropriate formats to support individuals, families, friends and carers to make informed decisions and understand their rights and responsibilities. The service personal information confidential and private The service recognises the role of families, friends, carers and advocates in safeguarding and upholding the rights of people with disability. Preventing Abuse: Checklist Person Centred Policy and Procedure Do you as a board: have an understanding of, and commitment to, your responsibilities under the National Standards for Disability Services and NDIS Quality and Safeguarding Framework set clear expectations about safeguarding the rights of people who use your organisation’s services through policy and practice
empowerment, showing willingness to external scrutiny and demonstrating the importance of feedback through their own actions including activity canvassing and responding to feedback from across the organisation. Policy and practice that protect people’s rights: ensuring your organisation has clear policies and guidelines in place that are built on human rights and are mindful of contemporary approaches to safeguarding service users. Measures that seek to empower people with disability: including providing people with information and training on rights, involving significant people in people’s lives, and building connections outside the service. Actions that impact on organisational culture: including verifying values, background and qualifications of staff; positive feedback and complaints cultures which encourage people to speak up and protects whistleblowers, and being open to scrutiny from external bodies. Quote - National Standards for Disability Services 1: Rights The service has preventative measures in place to ensure that individuals are free from discrimination, exploitation, abuse, harm, neglect and violence. The service supports active decision-making and individual choice including the timely provision of information in appropriate formats to support individuals, families, friends and carers to make informed decisions and understand their rights and responsibilities. The service personal information confidential and private The service recognises the role of families, friends, carers and advocates in safeguarding and upholding the rights of people with disability. Preventing Abuse: Checklist Person Centred Policy and Procedure Do you as a board: have an understanding of, and commitment to, your responsibilities under the National Standards for Disability Services and NDIS Quality and Safeguarding Framework set clear expectations about safeguarding the rights of people who use your organisation’s services through policy and practice