Ongoing Information that must be entered into the Additional evidence that must be retained (in Support Fees Department’s IT Systems: electronic form or hard copy) Eight work For any Ongoing Support Fee claim, the DES Provider must Providers must confirm that the Participant hours per week retain Documentary Evidence which indicates that the (who Commenced in Ongoing Support on or requirement Participant remained Employed and worked at least eight after the Agreement commencement date) hour each week, on average, in the claim period (either has worked eight hours a week, on average, Grant monthly or quarterly). Evidence must include: when claiming Ongoing Support fees (via a Agreement checkbox on the claim screen). copies of payslips covering the period; or Reference: a file note, or a signed and dated written statement, or an email from the Employer or Participant Clause 118 (including where the Participant is self-employed), containing (unless otherwise specified by the Department) the following: the name of the Employer; the period of Employment; the full name (including first name and surname) of the person who confirmed the Employment details (that is either the Participant or person within the Employer organisation) and their contact details; and the date the information contained in the file note was confirmed and the full name (including first name and surname) of the DES Provider’s staff member who recorded the information.
Ongoing Support Fees Information that must be entered into the Department’s IT Systems: Additional evidence that must be retained (in electronic form or hard copy) Eight work hours per week requirement Grant Agreement Reference: Clause 118 Providers must confirm that the Participant (who Commenced in Ongoing Support on or after the Agreement commencement date) has worked eight hours a week, on average, when claiming Ongoing Support fees (via a checkbox on the claim screen). For any Ongoing Support Fee claim, the DES Provider must retain Documentary Evidence which indicates that the Participant remained Employed and worked at least eight hour each week, on average, in the claim period (either monthly or quarterly). Evidence must include: copies of payslips covering the period; or a file note, or a signed and dated written statement, or an email from the Employer or Participant (including where the Participant is self-employed), containing (unless otherwise specified by the Department) the following: the name of the Employer; the period of Employment; the full name (including first name and surname) of the person who confirmed the Employment details (that is either the Participant or person within the Employer organisation) and their contact details; and the date the information contained in the file note was confirmed and the full name (including first name and surname) of the DES Provider’s staff member who recorded the information.