Outcome you are Assessment you must – – able to: Describe the different ways people 6.1a communicate 6.1 Understand the importance of Describe how communication affects effective 6.1b relationships at work communication at work Describe why it is important to observe 6.1c and be receptive to an individual’s reactions when communicating with them 6.2 Understand how Describe how to establish an individual’s to meet the 6.2a communication and language needs, communication and wishes and preferences language needs, List a range of communication methods wishes and and styles that could help meet an preferences of 6.2b individual’s communication needs, wishes individuals and preferences 6.3a List barriers to effective communication Describe ways to reduce barriers to 6.3b effective communication Describe how to check whether you have 6.3c been understood Describe where to find information and 6.3d support or services to help you communicate more effectively Assessor Standard 6 Communication (continued) Signature and – Date Outcome you are Assessment you must – – able to:
Outcome – you are able to: Assessment – you must 6.1 Understand the importance of effective communication at work 6.1a Describe the different ways people communicate 6.1b Describe how communication affects relationships at work 6.1c Describe why it is important to observe and be receptive to an individual’s reactions when communicating with them 6.2 Understand how to meet the communication and language needs, wishes and preferences of individuals 6.2a Describe how to establish an individual’s communication and language needs, wishes and preferences 6.2b List a range of communication methods and styles that could help meet an individual’s communication needs, wishes and preferences 6.3a List barriers to effective communication 6.3b Describe ways to reduce barriers to effective communication 6.3c Describe how to check whether you have been understood 6.3d Describe where to find information and support or services to help you communicate more effectively Standard 6 – Communication (continued) Assessor Signature and Date Outcome – you are able to: Assessment – you must