OIT consolidation before and after... – Before OIT - illustrative OIT Data Center in 2016 - Actual OIT Metrics/ million megabytes (562 terabytes) of data storage 562 million emails per year (inbound) 25 million spam emails blocked per year 14 million intrusion attempts foiled (daily) 1.4 customer support calls, 98% satisfied or highly satisfied rating 65,000 for service 48,000 “tickets” network connections 35,984 phone lines 13,037 email accounts 12,370 SecurID (remote access) accounts 7,000 users with Blackberries, iPhones, and other mobile devices 3,091 mobile & portable radios 2,625 Oracle and SQL databases 945 servers (physical and virtual) 808 applications systems (all Executive Branch agencies) 600+ facilities supported statewide with network access 600 invoices processed (monthly) 500 contracts managed 388 wireless access locations (658 access points) 288 projects in support of all agencies and enterprise systems 50+ mountain-top radio tower sites 43 network monitoring 24/7/365 business continuity / disaster recovery (BC/DR) management 24/7/365
OIT consolidation – before and after... Before OIT - illustrative OIT Data Center in 2016 - Actual OIT Metrics/ 562 million megabytes (562 terabytes) of data storage 25 million emails per year (inbound) 14 million spam emails blocked per year 1.4 million intrusion attempts foiled (daily) 65,000 customer support calls, 98% satisfied or highly satisfied rating 48,000 “tickets” for service 35,984 network connections 13,037 phone lines 12,370 email accounts 7,000 SecurID (remote access) accounts 3,091 users with Blackberries, iPhones, and other mobile devices 2,625 mobile & portable radios 945 Oracle and SQL databases 808 servers (physical and virtual) 600+ applications systems (all Executive Branch agencies) 600 facilities supported statewide with network access 500 invoices processed (monthly) 388 contracts managed 288 wireless access locations (658 access points) 50+ projects in support of all agencies and enterprise systems 43 mountain-top radio tower sites 24/7/365 network monitoring 24/7/365 business continuity / disaster recovery (BC/DR) management