from Personable, helpdesk To approachable and calls are maintain helpful manner fully met. up to date user Qualifications (if guides any) Helpdesk and calls are Microsoft Certified instruction Technical books on and Specialist in use of the resolved Business product. in line with Intelligence (D) SLA. To provide advice on the use, and of the reporting system. To work with end users and managers to set and maintain
To maintain up to date user guides and instruction books on use of the product. To provide advice on the use, and of the reporting system. To work with end users and managers to set and maintain from helpdesk calls are fully met. Helpdesk calls are and resolved in line with SLA. Personable, approachable and helpful manner Qualifications (if any) Microsoft Certified Technical Specialist in Business Intelligence (D)