Slide No Trainer Notes Discussion What input would you want staff to contribute? Slide Slide No Trainer Notes Things that one person may regard as or even ‘normal’, ‘acceptable’, ‘likeable’ can be, and frequently are, very different to what customers from different ‘preferable’ countries expect. Activity General discussion – Get audience members to discuss differences that exist when dealing with people from different countries, using the points in this slide as a guide. Slide Slide No Trainer Notes Discuss points on self experience. Slide No Trainer Notes Discuss points.
Slide No Trainer Notes Discussion What input would you want staff to contribute? Slide Slide No Trainer Notes Things that one person may regard as ‘normal’, ‘acceptable’, ‘likeable’ or even ‘preferable’ can be, and frequently are, very different to what customers from different countries expect. Activity – General discussion Get audience members to discuss differences that exist when dealing with people from different countries, using the points in this slide as a guide. Slide Slide No Trainer Notes Discuss points on self experience. Slide No Trainer Notes Discuss points.