Corporate Objective No 2 To Grow and Develop Report on Board Action Plan Risk Description Current Controls Assurances Action By Whom Comment Risk Score Start End – Dates L I S Rate 5. Inability to 5 4 20 Extreme BSTP Strategic adviser Central administration, Dir of Ops implement new Governance appointed to resources and Shared Service for reporting assist BSO SMT. structures to be agreed. December Payroll, Payments, processes. 2014 Income, Selection BSTP Programme & Recruitment in BSO Shared reporting. line with Services Project Phased roll-out of FPL team addressing Departmental oversight by BSO PMO & reporting shared services workarounds and areas timetable and SMT. established dependent on systems of functionality not yet customer roll-out and stabilisation. delivered by ABS (including expectations. Project operated line level matching and using Prince BSTP methodology. Implementation Risk of disruption to regular E-recruitment - BSO go-live – services and reporting and on the new e-recruitment damage to Project re-plan review of system (eRec) took place 4th reputation during presented to progress. March 2014. Following period of transition BSTP Programme review of BSO feedback, a due to system Board on 2nd decision will be made to problems and September 2013 rollout or agree with Trusts inexperienced and approval an alternative solution. received. Risk Owner Workforce transition plan to Dir of Ops/Dept Working maximise level of SRO Group/Project experienced staff for each Boards in centre Type of risk: place with all Training plan to maximise Partnership / organisations competency in systems & Contractual & to deal with procedures Customer/Citizen cut over Recruitment activity to activities ensure correct staffing levels SSIG & RIB Trusts considering monitoring Assurance Audit post live’ ‘go
Corporate Objective No 2 To Grow and Develop Report on Board Action Plan Risk Description Current Risk Score Controls Assurances Action By Whom Start – End Dates Comment L I S Rate 5. Inability to implement new Shared Service for Payroll, Payments, Income, Selection & Recruitment in line with Departmental timetable and customer expectations. Risk of disruption to services and damage to reputation during period of transition due to system problems and inexperienced Risk Owner Dir of Ops/Dept SRO Type of risk: Partnership / Contractual & Customer/Citizen 5 4 20 Extreme BSTP Governance reporting processes. BSO Shared Services Project oversight by BSO SMT. Project operated using Prince methodology. Project re-plan presented to BSTP Programme Board on 2nd September 2013 and approval received. Working Group/Project Boards in place with all organisations to deal with cut over activities SSIG & RIB monitoring Strategic adviser appointed to assist BSO SMT. BSTP Programme reporting. PMO & reporting established BSTP Implementation – regular reporting and review of progress. Central administration, resources and structures to be agreed. Phased roll-out of shared services dependent on systems roll-out and stabilisation. Dir of Ops December 2014 FPL team addressing workarounds and areas of functionality not yet delivered by ABS (including line level matching and E-recruitment - BSO go-live on the new e-recruitment system (eRec) took place 4th March 2014. Following review of BSO feedback, a decision will be made to rollout or agree with Trusts an alternative solution. Workforce transition plan to maximise level of experienced staff for each centre Training plan to maximise competency in systems & procedures Recruitment activity to ensure correct staffing levels Trusts considering Assurance Audit post ‘go live’