about their compliance with Standards and this is reflected Service Unit fundamental and other standards, accurately. Head support. their proposals for the rectification of any non-compliance and Ensure Quality Accounts are cross statistics on mortality and other referenced with any information on outcomes. Quality accounts should complaints provided by Trusts contain the observations of outside of the Quality Account commissioners, overview and process. scrutiny committees, and Local Healthwatch. Helping to ensure an effective Local New Practice Work with Local Healthwatch in a The Committee Commence Healthwatch pragmatic way and develop a supported by discussion mutually supportive protocol in this Democratic with regard. Services Healthwatch Feed into the contract monitoring and with arrangements of the Local BBC contract Healthwatch contract in terms of monitoring reporting on the Panel’s working with now. Local Healthwatch Aim to have protocol ready for consideration by Committee in January 2014 Awareness of Safeguarding Strengthen Provide appropriate training for Service Unit As part of and develop Members to enable them to identify Head and member existing issues within an NHS service that Democratic development practice could give rise to potential Services. programme. safeguarding cases and know how to raise such concerns, particularly with regard to Quality Accounts. Ensure any potential safeguarding concerns raised are reported appropriately.
about their compliance with fundamental and other standards, their proposals for the rectification of any non-compliance and statistics on mortality and other outcomes. Quality accounts should contain the observations of commissioners, overview and scrutiny committees, and Local Healthwatch. Standards and this is reflected accurately. Ensure Quality Accounts are cross referenced with any information on complaints provided by Trusts outside of the Quality Account process. Service Unit Head support. Helping to ensure an effective Local Healthwatch New Practice Work with Local Healthwatch in a pragmatic way and develop a mutually supportive protocol in this regard. Feed into the contract monitoring arrangements of the Local Healthwatch contract in terms of reporting on the Panel’s working with Local Healthwatch The Committee supported by Democratic Services Commence discussion with Healthwatch and with BBC contract monitoring now. Aim to have protocol ready for consideration by Committee in January 2014 Awareness of Safeguarding Strengthen and develop existing practice Provide appropriate training for Members to enable them to identify issues within an NHS service that could give rise to potential safeguarding cases and know how to raise such concerns, particularly with regard to Quality Accounts. Ensure any potential safeguarding concerns raised are reported appropriately. Service Unit Head and Democratic Services. As part of member development programme.