UNIT TITLE: PROVIDE A LOST AND FOUND FACILITY NOMINAL HOURS: 15 UNIT NUMBER: D1.HSS.CL4.09 UNIT DESCRIPTOR: This unit deals with skills and knowledge required to manage lost property in an accommodation facility ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT Element 1: Establish lost and found facility Unit Variables Name properties that may have a lost and The Unit Variables provide advice to interpret the scope and context of this unit of competence, found facility allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. Identify appropriate location for lost and found facility This unit applies to all industry sectors that provide a lost and found facility within the labor divisions of the hotel and travel industries and may include: Develop in-house lost and found policies and procedures Front Office Identify the that apply to Housekeeping legal requirements lost and found items Properties may include: Communicate the location and function of hotels and motels the lost and found facility to guests and staff pubs Establish lost and found register commercial catering facilities Element 2: Deal with lost and found items convention centers Check items for safety and legality and take casinos appropriate action clubs Record found items in lost and found register restaurants Record items reported lost in lost and found register resorts Tag the found item theme parks Store the found item appropriately tourist attractions.
UNIT TITLE: PROVIDE A LOST AND FOUND FACILITY NOMINAL HOURS: 15 UNIT NUMBER: D1.HSS.CL4.09 UNIT DESCRIPTOR: This unit deals with skills and knowledge required to manage lost property in an accommodation facility ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT Element 1: Establish lost and found facility Name properties that may have a lost and found facility Identify appropriate location for lost and found facility Develop in-house lost and found policies and procedures Identify the legal requirements that apply to lost and found items Communicate the location and function of the lost and found facility to guests and staff Establish lost and found register Element 2: Deal with lost and found items Check items for safety and legality and take appropriate action Record found items in lost and found register Record items reported lost in lost and found register Tag the found item Store the found item appropriately Unit Variables The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. This unit applies to all industry sectors that provide a lost and found facility within the labor divisions of the hotel and travel industries and may include: Front Office Housekeeping Properties may include: hotels and motels pubs commercial catering facilities convention centers casinos clubs restaurants resorts theme parks tourist attractions.