Columbus Water Works Strategy Teams Enhance Customer Satisfaction Use effective customer service relationships and approaches to achieve excellence in customer satisfaction. Strengthen Regional Partnerships Expand CWW influence and increase regional service opportunities. Leverage Information Technology Provide IT capabilities to realize the benefits of improved organizational effectiveness and efficiency to maximize customer satisfaction. Optimize Infrastructure Performance Optimize asset functionality, condition and operations to provide our customers with the “Best in Class” utility performance. Develop Sustainable Workforce Recruit, retain and maintain a workforce that is competent, motivated, diverse and adaptive. Maintain Financial Stability Use sound financial planning and management, develop revenues and identify potential revenue sources, while effectively controlling operational costs.
Columbus Water Works Strategy Teams Enhance Customer Satisfaction Use effective customer service relationships and approaches to achieve excellence in customer satisfaction. Strengthen Regional Partnerships Expand CWW influence and increase regional service opportunities. Leverage Information Technology Provide IT capabilities to realize the benefits of improved organizational effectiveness and efficiency to maximize customer satisfaction. Optimize Infrastructure Performance Optimize asset functionality, condition and operations to provide our customers with the “Best in Class” utility performance. Develop Sustainable Workforce Recruit, retain and maintain a workforce that is competent, motivated, diverse and adaptive. Maintain Financial Stability Use sound financial planning and management, develop revenues and identify potential revenue sources, while effectively controlling operational costs.