G Tenant satisfaction with 89% NA 93% NA 100% 100% 100% improvements to Year Energy Top Target PI Against End Qtr 1 Qtr 2 Qtr 3 Qtr 4 Trend Efficiency Quartile 2016/17 Target 2015/16 A with an energy efficiency rating band D or 98.91% NA 99% 98.90% 98.82% 98.79% 98.73% higher Year Aids & Top Target PI Against End Qtr 1 Qtr 2 Qtr 3 Qtr 4 Trend Adaptations Quartile 2016/17 Target 2015/16 NA No. of for bdht OT to 14.27 NA Not Set 15.6 16 16.9 18 complete an assessment from initial referral date. G Satisfaction with aids and 97% NA 97% NA 100% 100% 100% adaptation service Number of adaptations R carried out by CRT without 81 NA 100 12 20 24 25 an OT assessment (MWWD) Year Response Top Target PI Against End Qtr 1 Qtr 2 Qtr 3 Qtr 4 Trend Repairs Quartile 2016/17 Target 2015/16
Tenant satisfaction with improvements to 89% NA 93% NA 100% 100% 100% G Energy Efficiency Year End 2015/16 Top Quartile Target 2016/17 Qtr 1 Qtr 2 Qtr 3 Qtr 4 PI Against Target Trend with an energy efficiency rating band D or higher 98.91% NA 99% 98.90% 98.82% 98.79% 98.73% A Aids & Adaptations Year End 2015/16 Top Quartile Target 2016/17 Qtr 1 Qtr 2 Qtr 3 Qtr 4 PI Against Target Trend No. of for bdht OT to complete an assessment from initial referral date. 14.27 NA Not Set 15.6 16 16.9 18 NA Satisfaction with aids and adaptation service 97% NA 97% NA 100% 100% 100% G Number of adaptations carried out by CRT without an OT assessment (MWWD) 81 NA 100 12 20 24 25 R Response Repairs Year End 2015/16 Top Quartile Target 2016/17 Qtr 1 Qtr 2 Qtr 3 Qtr 4 PI Against Target Trend