the planning of the QMS is carried out in order to meet requirements in 4.1 above as well as the quality objectives? Is the planning recorded? the integrity of the QMS is maintained when changes to the system are planned and implemented? 5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority Yes this is done through – signed position Has top management ensured that descriptions responsibilities, authorities are defined and communicated within the organization? 5.5.2 management Representative Yes this is the quality – Manager Hannah – Has top management appointed a Morgan there are also – member of the management who, quality representatives in irrespective of other responsibilities, each office has responsibility and authority for: ensuring that processes needed for the QMS are established, implemented and maintained? reporting to top management on the This is achieved through performance of the quality the project meetings and management system, including needs PCA process for improvement? promoting awareness of customer This is achieved through requirements throughout the project meetings organisation? 5.5.3 Internal communication Does top management ensure that appropriate communication processes have been established within the organisation and that communication takes place regarding effectiveness of the QMS?
the planning of the QMS is carried out in order to meet requirements in 4.1 above as well as the quality objectives? Is the planning recorded? the integrity of the QMS is maintained when changes to the system are planned and implemented? 5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority Has top management ensured that responsibilities, authorities are defined and communicated within the organization? Yes – this is done through signed position descriptions 5.5.2 management Representative Has top management appointed a member of the management who, irrespective of other responsibilities, has responsibility and authority for: ensuring that processes needed for the QMS are established, implemented and maintained? Yes – this is the quality Manager – Hannah Morgan – there are also quality representatives in each office reporting to top management on the performance of the quality management system, including needs for improvement? This is achieved through the project meetings and PCA process promoting awareness of customer requirements throughout organisation? This is achieved through the project meetings 5.5.3 Internal communication Does top management ensure that appropriate communication processes have been established within the organisation and that communication takes place regarding effectiveness of the QMS?