Stakeholder engagement PAST TRENDS 2015-16 PERFORMANCE ALIGNMENT TO FORECAST MEASURE MĀORI LANGUAGE 2011-12 2012-13 2013-14 2014-15 Performance 2016-17 Forecast Variance Notes STRATEGY 2014 actual actual actual actual YTD Effectiveness indicators Review scoped A stocktake of promotional resources, a All proposals Te mana o te reo; and branding and logo review and a survey of Review of all promotional implemented Te kounga o te reo; New measure completed In progress resources/ events have all been campaigns and resources by 30 June Te mārama pū ki te by 30 completed. The wider review work will 2017 whakaora reo June commence in Q2. 2016 Percentage of customers Te mana o te reo; Annual Annual who report that resources New Survey has not been run yet. Planned for Te kounga o te reo; survey survey produced to support the 80% 84% 89% N/A ≥ ≥ measure Q2 Te kōrerotanga o te 90% 90% acquisition of te reo Māori reo are helpful. Service management indicators Number of relationships Met forecast. with key stakeholders Four existing relationships to manage key which are formalised (eg events (Te Wiki o te Reo Māori and Ngā Te mana o te reo; by Heads of Agreement, Tohu Reo Māori) plus partnerships with Te kounga o te reo; New measure 4 6 6 9 MOU, a commitment to Te Māngai Pāho to collaborate on the Te mārama pū ki te formal meetings, development of the grants management whakaora reo establishing a working system and Ngā Pae o te Māramatanga party). on the scholarships programme. Number of threads (>6 Not on for the year. posts in thread) on Twitter Note that the target was set based on an Te mana o te reo; or Facebook pages New measure 358 600 56 interpretation of threads that was less 700 Te mārama pū ki te administered by Te Taura detailed than that being used to measure whakaora reo Whiri i te Reo Māori which performance. are over 80% in te reo. Output trends
Stakeholder engagement MEASURE PAST TRENDS 2015-16 PERFORMANCE FORECAST 2016-17 ALIGNMENT TO MĀORI LANGUAGE STRATEGY 2014 2011-12 actual 2012-13 actual 2013-14 actual 2014-15 actual Forecast Performance YTD Variance Notes Effectiveness indicators Review of all promotional campaigns and resources New measure Review scoped and completed by 30 June 2016 In progress A stocktake of promotional resources, a branding and logo review and a survey of resources/ events have all been completed. The wider review work will commence in Q2. All proposals implemented by 30 June 2017 Te mana o te reo; Te kounga o te reo; Te mārama pū ki te whakaora reo Percentage of customers who report that resources produced to support the acquisition of te reo Māori are helpful. New measure 80% 84% 89% Annual survey ≥ 90% N/A Survey has not been run yet. Planned for Q2 Annual survey ≥ 90% Te mana o te reo; Te kounga o te reo; Te kōrerotanga o te reo Service management indicators Number of relationships with key stakeholders which are formalised (eg by Heads of Agreement, MOU, a commitment to formal meetings, establishing a working party). New measure 4 6 6 Met forecast. Four existing relationships to manage key events (Te Wiki o te Reo Māori and Ngā Tohu Reo Māori) plus partnerships with Te Māngai Pāho to collaborate on the development of the grants management system and Ngā Pae o te Māramatanga on the scholarships programme. 9 Te mana o te reo; Te kounga o te reo; Te mārama pū ki te whakaora reo Number of threads (>6 posts in thread) on Twitter or Facebook pages administered by Te Taura Whiri i te Reo Māori which are over 80% in te reo. New measure 358 600 56 Not on for the year. Note that the target was set based on an interpretation of threads that was less detailed than that being used to measure performance. 700 Te mana o te reo; Te mārama pū ki te whakaora reo Output trends