Call off contracts greater than £100k in value Score Scoring Definition A set of Key Performance Indicators (KPI) will be prepared by TfL and included within each call off contract. The KPI’s will be produced against each of the 7 measures as indicated in appendix A of this This activity is not applicable schedule and as referenced within TfL’s balanced scorecard. The KPI for this supplier N/A results will be collected every quarter as a minimum. The supplier does not display Call off contracts less than £100k in value any examples of good practice 1 Each quarter TfL will collect data on the consultant’s performance. Each call off will be scored from 1 to 5 using the scoring definition as The supplier displays some indicated within table 1 below;. good practice but is generally 2 poor in this area If a specific call off contract is below £100k but deemed to be of high importance and risk to TfL, the project team in consultation with The supplier is commercial have the option to include a set of KPI’s within the “call average/acceptable in this 3 area off” contract. The supplier demonstrates good practice 4 The supplier excels in this Table 1 element 5 Call off contracts for individuals filling a role in TfL on a temporary basis TfL also has demand for individuals to fill roles within the organisation on a temporary basis. This could be typically for a period of between 3-6 months. A very number of these individuals will be on £750 a day or more. TfL has extremely high expectations from this small number of individuals working in the organisations, as a result their performance will also be measured as part of the quarterly survey using the 1 5 scoring matrix described within table 1 above. –
Score Scoring Definition N/A This activity is not applicable for this supplier 1 The supplier does not display any examples of good practice 2 The supplier displays some good practice but is generally poor in this area 3 The supplier is average/acceptable in this area 4 The supplier demonstrates good practice 5 The supplier excels in this element Call off contracts greater than £100k in value A set of Key Performance Indicators (KPI) will be prepared by TfL and included within each call off contract. The KPI’s will be produced against each of the 7 measures as indicated in appendix A of this schedule and as referenced within TfL’s balanced scorecard. The KPI results will be collected every quarter as a minimum. Call off contracts less than £100k in value Each quarter TfL will collect data on the consultant’s performance. Each call off will be scored from 1 to 5 using the scoring definition as indicated within table 1 below;. If a specific call off contract is below £100k but deemed to be of high importance and risk to TfL, the project team in consultation with commercial have the option to include a set of KPI’s within the “call off” contract. Table 1 Call off contracts for individuals filling a role in TfL on a temporary basis TfL also has demand for individuals to fill roles within the organisation on a temporary basis. This could be typically for a period of between 3-6 months. A very number of these individuals will be on £750 a day or more. TfL has extremely high expectations from this small number of individuals working in the organisations, as a result their performance will also be measured as part of the quarterly survey using the 1 – 5 scoring matrix described within table 1 above.