D35. Patient 04 Patient funds Property / 05 Lost property expenses 06 Patient property been damaged 08 01 Racial discrimination 02 Age discrimination D36. Patient 03 Sexual discrimination Status 04 Religious discrimination 06 Sectarianism 07 Patient has been removed from practice / ward/ hospital 08 Child protection 09 Disability discrimination 10 Language discrimination 11 Other (free text) 12 Homophobic discrimination Personal details have been heard by other patients / 01 visitors 02 Availability of records 03 Records have been lost D37. Personal records 04 Gaining access to records 05 Accuracy of records 06 Inappropriate comments on records 07 Test results / X-Rays / scan results going missing / lost Unauthorised use of medical information for research / Environment 08 publication purposes / Domestic Advice given to staff by a patient or relative has not been 09 written in the records 10 Patient dispute what is in his/her medical record 11 Patient wants extra notes added to his/her medical records 12 (free text) 01 Availability of beds D38. Bed 02 Lack of single rooms shortages 04 Other (free text) 01 Mix of male and female patients D39. 02 Children in adult wards Accommodation 03 (free text) 01 MRSA D40. Hospital 02 C.difficile Acquired 03 MSSA Infection 04 Other (free text) E41. Failure to 01 Failure to follow agreed procedure follow agreed 02 (free text) procedures Procedural 01 Costs and funding issues E42. Policy & 02 Hospital closures Issues Commercial 03 Ward closures decisions of NHS 04 Downgrading of services Board 05 Out of hours services
D35. Patient Property / expenses 04 Patient funds 05 Lost property 06 Patient property been damaged 08 D36. Patient Status 01 Racial discrimination 02 Age discrimination 03 Sexual discrimination 04 Religious discrimination 06 Sectarianism Environment / Domestic 07 Patient has been removed from practice / ward/ hospital 08 Child protection 09 Disability discrimination 10 Language discrimination 11 Other (free text) 12 Homophobic discrimination D37. Personal records 01 Personal details have been heard by other patients / visitors 02 Availability of records 03 Records have been lost 04 Gaining access to records 05 Accuracy of records 06 Inappropriate comments on records 07 Test results / X-Rays / scan results going missing / lost 08 Unauthorised use of medical information for research / publication purposes 09 Advice given to staff by a patient or relative has not been written in the records 10 Patient dispute what is in his/her medical record 11 Patient wants extra notes added to his/her medical records 12 (free text) D38. Bed shortages 01 Availability of beds 02 Lack of single rooms 04 Other (free text) D39. Accommodation 01 Mix of male and female patients 02 Children in adult wards 03 (free text) D40. Hospital Acquired Infection 01 MRSA 02 C.difficile 03 MSSA 04 Other (free text) Procedural Issues E41. Failure to follow agreed procedures 01 Failure to follow agreed procedure 02 (free text) E42. Policy & Commercial decisions of NHS Board 01 Costs and funding issues 02 Hospital closures 03 Ward closures 04 Downgrading of services 05 Out of hours services