doesn’t contain copies anonymous will not of complaints which be entered into the have been issued. system. Also Posting complaints on request each the web site would regional office go allow the public to see thru the process of that an auction market, removing all of the dealer or packer to non-registrants who whom they are have been entered considering selling as temporary from livestock is facing the system disciplinary action for alleged financial, trade practice or competition violations 5813135 Hotline Complaints Develop an effective Decision: CCWG way to track hotline recommends hotline complaints separately in complaint be added ECM. Currently we as value to the drop have a starting factor down list of starting choice in the drop down factors in ECM. menu for "complaint." This will make the However, I believe we starting factors in should have a separate PSAS consistent choice that tracks with the starting "hotline complaints" factors in the SOP, separately. This would as well as add the facilitate easier ability to track reporting on the hotline hotline complaints complaints and what separately from action we took, regular complaints including final disposition 5842226 Change Change Decision: CCWG “Sub-Process “Sub-Process Conducted” to recommends changing “Activity Conducted” to “Activity Conducted” to reduce the label from Conducted” in confusion. This terminology Conducted” to tab of “Outcome” will be clearer and prompt Conducted” “Module Regulatory and investigators to add all which will take 1 to 2 Investigative Activities activities conducted during hrs to fix and cost the review or investigation. approximately $127/hr ATTENDEES Name Amy Blechinger, Bart Di Giovanni, Adam Fast, Jared Koch, Kevin Studer, Patti Tolle, Bill Crutchfield, Regina Ware, Nilsa Taylor, Larry Couvillon, AJ Howard
doesn’t contain copies of complaints which have been issued. Posting complaints on the web site would allow the public to see that an auction market, dealer or packer to whom they are considering selling livestock is facing disciplinary action for alleged financial, trade practice or competition violations anonymous will not be entered into the system. Also request each regional office go thru the process of removing all of the non-registrants who have been entered as temporary from the system 5813135 Hotline Complaints Develop an effective way to track hotline complaints separately in ECM. Currently we have a starting factor choice in the drop down menu for "complaint." However, I believe we should have a separate choice that tracks "hotline complaints" separately. This would facilitate easier reporting on the hotline complaints and what action we took, including final disposition Decision: CCWG recommends hotline complaint be added as value to the drop down list of starting factors in ECM. This will make the starting factors in PSAS consistent with the starting factors in the SOP, as well as add the ability to track hotline complaints separately from regular complaints 5842226 Change “Sub-Process Conducted” to “Activity Conducted” in “Outcome” tab of Regulatory and Investigative Activities Change “Sub-Process Conducted” to “Activity Conducted” to reduce confusion. This terminology will be clearer and prompt investigators to add all activities conducted during the review or investigation. Decision: CCWG recommends changing the label from Conducted” to “Module Conducted” which will take 1 to 2 hrs to fix and cost approximately $127/hr ATTENDEES Name Amy Blechinger, Bart Di Giovanni, Adam Fast, Jared Koch, Kevin Studer, Patti Tolle, Bill Crutchfield, Regina Ware, Nilsa Taylor, Larry Couvillon, AJ Howard