Strategy Objectives 2.14 The implementation of the strategy will be overseen by the System Resilience Group, with the establishment of specific sub-groups, as required, to explore, design, plan and implement the projects to meet stated objectives and outcomes. 2.15 Seven objectives have been developed together by all partners during a series of workshops held to facilitate the strategy development. The objectives have been based on the key national messages and local strategic direction for urgent and emergency care services. The seven local objectives are: Seven Local Objectives People are central to designing the right systems and are at the heart of 1 decisions being made. Patients will experience a joined up and integrated approach regardless of 2 the specific services they access The most vulnerable people will have an a plan to help them manage their 3 condition effectively to avoid the need for urgent and emergency care People will be supported to remain at their usual place of residence 4 wherever possible The public will have access to information and guidance in the of them 5 needing urgent or emergency care The patient will be seen at the right time, in the right place, by a person with 6 the appropriate skills to manage their needs The patient will not experience any unnecessary in receiving the most 7 appropriate care 3 What should Good Urgent and Emergency Care Services look like? National Approach 3.1 The National vision for urgent and emergency care is captured within Transforming urgent and emergency care services in England. Urgent and emergency care review end of phase one report High quality care for all, now and for future generations. Professor Sir Bruce Keogh, November 2013 with two aims: 1 People with urgent but non-life threatening needs must have a highly responsive, effective and personalized service outside of hospital as close to home as – possible, minimizing disruption and inconvenience for patients and their families. 2 People with serious or life-threatening emergency should be treated in centres with the very best expertise and facilities in order to reduce risk and minimize their chances of survival and recovery.
Strategy Objectives 2.14 The implementation of the strategy will be overseen by the System Resilience Group, with the establishment of specific sub-groups, as required, to explore, design, plan and implement the projects to meet stated objectives and outcomes. 2.15 Seven objectives have been developed together by all partners during a series of workshops held to facilitate the strategy development. The objectives have been based on the key national messages and local strategic direction for urgent and emergency care services. The seven local objectives are: Seven Local Objectives 1 People are central to designing the right systems and are at the heart of decisions being made. 2 Patients will experience a joined up and integrated approach regardless of the specific services they access 3 The most vulnerable people will have an a plan to help them manage their condition effectively to avoid the need for urgent and emergency care 4 People will be supported to remain at their usual place of residence wherever possible 5 The public will have access to information and guidance in the of them needing urgent or emergency care 6 The patient will be seen at the right time, in the right place, by a person with the appropriate skills to manage their needs 7 The patient will not experience any unnecessary in receiving the most appropriate care 3 What should Good Urgent and Emergency Care Services look like? National Approach 3.1 The National vision for urgent and emergency care is captured within Transforming urgent and emergency care services in England. Urgent and emergency care review end of phase one report High quality care for all, now and for future generations. Professor Sir Bruce Keogh, November 2013 with two aims: 1 People with urgent but non-life threatening needs must have a highly responsive, effective and personalized service outside of hospital – as close to home as possible, minimizing disruption and inconvenience for patients and their families. 2 People with serious or life-threatening emergency should be treated in centres with the very best expertise and facilities in order to reduce risk and minimize their chances of survival and recovery.