Communicating and Influencing How we communicate and influence to ensure effective working and decision making. Level 4 Level 3 2 Level 1 Communicates in an open, Considers how different people Adopts a communication style, Communicates with conviction honest, clear and consise will interpret information and approach and method which and clarity in the face of manner using the most tailors the message accordingly. promotes trust and confidence negotiations or challenges. appropriate method and style. with internal and external Influences and negotiates with stakeholders. Develops sophisticated strategies Put forward their own views and both internal and external for negotiating and influencing opinions in a clear, constructive stakeholders successfully. Develops consensus and buy- in others at all Levels within the manner. to find solutions that are organisation. Negotiates and influences using sustainable and acceptable to all. Gains support for ideas from evidence based knowledge and Negotiates and influences others to influence outcomes. ensures that the approach is Influences others and ensures complex agreements with modified to deliver the message in” using well thought College wide impacts. “buy Influences others using logic and effectively. arguments. reason. Encourages cross-functional and Can utilise a range of influencing external/stakeholder Encourages others to provide behaviours. Utilises College systems as communications. information and and values appropriate to deliver what they have to say. Creates opportunities for others communications e.g. Click, Team Shapes the culture that allows for to express themselves. Brief, Employee Communications communicating and influencing Uses jargon free language. Group etc. with integrity.
Communicating and Influencing How we communicate and influence to ensure effective working and decision making. Level 4 Level 3 2 Level 1 Communicates in an open, honest, clear and consise manner using the most appropriate method and style. Put forward their own views and opinions in a clear, constructive manner. Gains support for ideas from others to influence outcomes. Influences others using logic and reason. Encourages others to provide information and and values what they have to say. Uses jargon free language. Considers how different people will interpret information and tailors the message accordingly. Influences and negotiates with both internal and external stakeholders successfully. Negotiates and influences using evidence based knowledge and ensures that the approach is modified to deliver the message effectively. Can utilise a range of influencing behaviours. Creates opportunities for others to express themselves. Adopts a communication style, approach and method which promotes trust and confidence with internal and external stakeholders. Develops consensus and buy- in to find solutions that are sustainable and acceptable to all. Influences others and ensures “buy in” using well thought arguments. Utilises College systems as appropriate to deliver communications e.g. Click, Team Brief, Employee Communications Group etc. Communicates with conviction and clarity in the face of negotiations or challenges. Develops sophisticated strategies for negotiating and influencing others at all Levels within the organisation. Negotiates and influences complex agreements with College wide impacts. Encourages cross-functional and external/stakeholder communications. Shapes the culture that allows for communicating and influencing with integrity.