Care Assistant Job Description & Person Specification Appointment: Care Assistant Responsible to: Hotel Manager Hours: 19 ½ Hours Location: Flowerdown House Main Purpose of the Job To provide support and assistance to guests, ensuring that the highest possible standards are met in terms of service delivery; paying particular attention to the policies and procedures set by the Royal Air Forces Association (in line with the Care Quality Commission regulation) which provide for a happy, safe, secure and beneficial respite break for guests. A Disclosure & Barring Service check is required for this post. Care Assistants are required to undertake sleep in duties as assigned by the Hotels Manager (Rothbury) Role definition Primary Responsibilities To provide high quality support and non clinical personal care service to guests in the To work as directed by Care Team Leaders and Hotel/Deputy Hotel Managers, but to use initiative to prioritise when responding to the care and support needs of guests. To respond to individual guest needs to ensure that they make the most of their respite break, paying particular attention to those who are lonely or who have particular needs. To safeguard the security & welfare of guests by reporting and acting accordingly to any mistreatment or suspected mistreatment in line with Safeguarding Policy and the Social Care Council Code of Practice. To assist in maintaining a Hotelly and supportive atmosphere for guests and visitors. To respect and ensure that guest privacy and dignity is maintained at all times. To ensure and maintain appropriate standards of cleanliness and hygiene at all times. To work as part of a wider team, supporting colleagues to ensure that guests have a good welfare break. Knowledge and Experience Required to work within RAF Association policies and procedures. Knowledge of particular needs of older people including medication and age related conditions (provided through training) Knowledge of the RAF or other armed forces, enough to maintain the RAF ethos at the Hotel. Required to attend all mandatory training identified by manager or RAF Association.
Care Assistant Job Description & Person Specification Appointment: Care Assistant Responsible to: Hotel Manager Hours: 19 ½ Hours Location: Flowerdown House Main Purpose of the Job To provide support and assistance to guests, ensuring that the highest possible standards are met in terms of service delivery; paying particular attention to the policies and procedures set by the Royal Air Forces Association (in line with the Care Quality Commission regulation) which provide for a happy, safe, secure and beneficial respite break for guests. A Disclosure & Barring Service check is required for this post. Care Assistants are required to undertake sleep in duties as assigned by the Hotels Manager (Rothbury) Role definition Primary Responsibilities To provide high quality support and non clinical personal care service to guests in the To work as directed by Care Team Leaders and Hotel/Deputy Hotel Managers, but to use initiative to prioritise when responding to the care and support needs of guests. To respond to individual guest needs to ensure that they make the most of their respite break, paying particular attention to those who are lonely or who have particular needs. To safeguard the security & welfare of guests by reporting and acting accordingly to any mistreatment or suspected mistreatment in line with Safeguarding Policy and the Social Care Council Code of Practice. To assist in maintaining a Hotelly and supportive atmosphere for guests and visitors. To respect and ensure that guest privacy and dignity is maintained at all times. To ensure and maintain appropriate standards of cleanliness and hygiene at all times. To work as part of a wider team, supporting colleagues to ensure that guests have a good welfare break. Knowledge and Experience Required to work within RAF Association policies and procedures. Knowledge of particular needs of older people including medication and age related conditions (provided through training) Knowledge of the RAF or other armed forces, enough to maintain the RAF ethos at the Hotel. Required to attend all mandatory training identified by manager or RAF Association.