according to assignment Methods of monitoring Setting requirements performance individual performance Performance Client expectations target/ expectations are based Team member’s expectation on individual team duties and indicators member’s duties and responsibilities area of responsibility Defining performance Performance expectations criteria expectations are discussed and disseminated to individual team members Monitoring of Understanding Monitoring Supervised team performance place monitoring of work skills performance against defined How to undertake Setting performance criteria corrective action priorities and/or assignment Understanding Evaluating instructions and feedback and performance corrective action taken if procedure Informal/ required Feedback reporting formal Team members are procedure counseling provided with feedback, Methods of monitoring skills positive support and performance advice on strategies to Team member’s overcome any duties and deficiencies responsibilities Performance issues Monitoring team which cannot be rectified operation to ensure or addressed within the client needs and team are referenced to satisfaction appropriate personnel according to employer policy Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction Team operations are monitored to ensure that employer/client needs and requirements are met Follow-up communication is provided on all issues affecting the team All relevant documentation is completed in accordance with company procedures
according to assignment requirements Performance expectations are based on individual team member’s duties and area of responsibility Performance expectations are discussed and disseminated to individual team members Methods of monitoring performance Client expectations Team member’s duties and responsibilities Defining performance expectations criteria Setting individual performance target/ expectation indicators Supervised team performance Monitoring of performance place against defined performance criteria and/or assignment instructions and corrective action taken if required Team members are provided with feedback, positive support and advice on strategies to overcome any deficiencies Performance issues which cannot be rectified or addressed within the team are referenced to appropriate personnel according to employer policy Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction Team operations are monitored to ensure that employer/client needs and requirements are met Follow-up communication is provided on all issues affecting the team All relevant documentation is completed in accordance with company procedures Understanding monitoring of work How to undertake corrective action Understanding feedback and procedure Feedback reporting procedure Methods of monitoring performance Team member’s duties and responsibilities Monitoring team operation to ensure client needs and satisfaction Monitoring skills Setting priorities Evaluating performance Informal/ formal counseling skills