TJC LD.04.03.09 The same of care should be delivered to patients regardless of whether services are provided directly by the hospital or through contractual agreement. Leaders provide oversight to make sure that care, treatment, and services provided directly are safe and effective. Likewise, leaders must also oversee contracted services to make sure that they are provided safely and effectively. 3Q2017 Results Contractor Program Administrator Summary of Performance Amistad Peer Support Rodney Bouffard One indicator did not meet the Services Superintendent standard: Attendance by Peer Support Staff at Treatment Team Meetings. All other indicators met standards. Community Dental, Region II Dr. Joanna Gratton All indicators met or exceeded Clinical Director standards. Comprehensive Pharmacy Dr. Joanna Gratton All indicators met standards. Services Clinical Director Comtec Security Richard Levesque No services were provided Director of Support Services during this timeframe. Cummins Northeast Richard Levesque All indicators met standards Director of Support Services Disability Rights Center Rodney Bouffard Indicator met standards. Superintendent G & E Roofing Richard Levesque Indicator exceeded standards. Director of Support Services Goodspeed & O’Donnell Dr. Joanna Gratton No services were provided Clinical Director during this timeframe. Liberty Healthcare Dr. Joanna Gratton All indicators met or exceeded – Hours Coverage Clinical Director standards. Liberty Healthcare Dr. Joanna Gratton All indicators met or exceeded – Physician Staffing Clinical Director standards. Main Security Surveillance Richard Levesque All indicators met standards. Director of Support Services Maine General Community Dr. Joanna Gratton All indicators met standards. Care/HealthReach Clinical Director Maine General Medical Dr. Joanna Gratton All indicators met standards. Center Laboratory Services Clinical Director Contractor Program Administrator Summary of Performance MD-IT Transcription Service Samantha Brockway All indicators met standards. Medical Records Administrator
TJC LD.04.03.09 The same of care should be delivered to patients regardless of whether services are provided directly by the hospital or through contractual agreement. Leaders provide oversight to make sure that care, treatment, and services provided directly are safe and effective. Likewise, leaders must also oversee contracted services to make sure that they are provided safely and effectively. 3Q2017 Results Contractor Program Administrator Summary of Performance Amistad Peer Support Services Rodney Bouffard Superintendent One indicator did not meet the standard: Attendance by Peer Support Staff at Treatment Team Meetings. All other indicators met standards. Community Dental, Region II Dr. Joanna Gratton Clinical Director All indicators met or exceeded standards. Comprehensive Pharmacy Services Dr. Joanna Gratton Clinical Director All indicators met standards. Comtec Security Richard Levesque Director of Support Services No services were provided during this timeframe. Cummins Northeast Richard Levesque Director of Support Services All indicators met standards Disability Rights Center Rodney Bouffard Superintendent Indicator met standards. G & E Roofing Richard Levesque Director of Support Services Indicator exceeded standards. Goodspeed & O’Donnell Dr. Joanna Gratton Clinical Director No services were provided during this timeframe. Liberty Healthcare – Hours Coverage Dr. Joanna Gratton Clinical Director All indicators met or exceeded standards. Liberty Healthcare – Physician Staffing Dr. Joanna Gratton Clinical Director All indicators met or exceeded standards. Main Security Surveillance Richard Levesque Director of Support Services All indicators met standards. Maine General Community Care/HealthReach Dr. Joanna Gratton Clinical Director All indicators met standards. Maine General Medical Center Laboratory Services Dr. Joanna Gratton Clinical Director All indicators met standards. Contractor Program Administrator Summary of Performance MD-IT Transcription Service Samantha Brockway Medical Records Administrator All indicators met standards.