The automation of fault communication to customers will provide real-time information about issues impacting 31 Dec them. SA Water field crews will then be 2016 Management able to update fault statuses directly to SA Water the website, improving the experience for customers reporting faults online by introducing more options for customers. WatchSA 31 Dec Delivers a digital, consolidated Watch SAPOL 2016 Consolidation SA for community use and access. An online, public register for environmental licences and 31 Dec enforcement information is currently 2016 Online Public being developed. It will provide EPA Register enhanced tools for searching and the internal processes for publishing the information will be streamlined and automated. Delivery of a self-service, online account portal will enable customers to Residential manage their accounts and sign up for 30 June Customer Account eBilling. This project will use an SA Water 2016 iterative development approach and Portal will engage customers to co-design the solution. Mobile Portal – Mobile solution and access for the 30 June Report Suspicious public to report and track suspicious SAPOL 2016 Behaviour and Track behaviour and crime. My Crime Consolidation of SAPOL’s recruiting 30 June Achieve more website will make it more streamlined SAPOL 2016 Consolidation and efficient.
Management The automation of fault communication to customers will provide real-time information about issues impacting them. SA Water field crews will then be able to update fault statuses directly to the website, improving the experience for customers reporting faults online by introducing more options for customers. SA Water 31 Dec 2016 WatchSA Consolidation Delivers a digital, consolidated Watch SA for community use and access. SAPOL 31 Dec 2016 Online Public Register An online, public register for environmental licences and enforcement information is currently being developed. It will provide enhanced tools for searching and the internal processes for publishing the information will be streamlined and automated. EPA 31 Dec 2016 Residential Customer Account Portal Delivery of a self-service, online account portal will enable customers to manage their accounts and sign up for eBilling. This project will use an iterative development approach and will engage customers to co-design the solution. SA Water 30 June 2016 Mobile Portal – Report Suspicious Behaviour and Track My Crime Mobile solution and access for the public to report and track suspicious behaviour and crime. SAPOL 30 June 2016 Achieve more Consolidation Consolidation of SAPOL’s recruiting website will make it more streamlined and efficient. SAPOL 30 June 2016