Maintain full Justice in Customer Consistent total OUTCOME #5 Justice in Aging documentation of will provide Feedback: satisfaction with work will develop and technical assistance technical Survey data product may favorably implement legal provided on legal assistance from impact schedules for data collection data collection and throughout the Annual future deliverables and reporting reporting systems duration of the Evaluation following contractor systems each to states, AAAs, contract, Survey. suggestions that might project year. ADRCs, and legal ensuring the benefit the contractor (Objective 6, providers, including in workload Task Performance Schedule Method of Incentives/ Performance Standard Surveillance/ Disincentives Objectives QAE
OUTCOME #5 Justice in Aging will develop and implement legal data collection and reporting systems each project year. (Objective 6, Maintain full documentation of technical assistance provided on legal data collection and reporting systems to states, AAAs, ADRCs, and legal providers, including Justice in will provide technical assistance throughout the duration of the contract, ensuring the Customer Feedback: Survey data from Annual Evaluation Survey. Consistent total satisfaction with work product may favorably impact schedules for future deliverables following contractor suggestions that might benefit the contractor in workload Task Performance Objectives Performance Standard Schedule Method of Surveillance/ QAE Incentives/ Disincentives