Improved data exchanges 2017/2018 Limited intelligent Data sharing with state between business and interfaces and/or data Executive and Judicial state and federal agencies sharing; multiple, disparate branches as well federal databases creating data agencies improves data silos. accessibility and associated outcomes for all. Reduce agency operational 2017/2018 Manual processes require Automation provides costs through Business Process intervention by multiple opportunities for staff re-engineering. units and staff resources. for revenue Consequently, processing generating activities, such can take several days as as the collection of different units address their delinquent payments. portion of the workflow. Redeployed staff will be freed up for more mission critical activities including dispute resolution and providing optimum customer service. Reduce fraudulent activities by 2017/2018 Existing interfaces with Automation will permit customers. other state and federal direct real time agencies do not occur in interfaces which will real time and/or with allow dedicated staff to CTDOL directly. detect improper Information returned is payments sooner. manually reviewed by limited number of A new revitalized dedicated staff who enterprise system will must initiate manual identify and reduce auditing processes. unemployment fraud involving fictitious No existing procedures businesses and to prevent fraudulent employees and false filing through fictitious benefit claims. employer schemes. A new enterprise In 2014, CTDOL system will initially recovered increase monies approximately recovered but will drop $6,000,000 in significantly over time improperly paid due to improved fraud benefits. detection and prevention. Prepare legacy UI data for 2016 The consortium Through the utilization of a conversion to a new system. development vendor shall data services vendor UI perform data conversion legacy data is organized, from legacy UI systems to cleansed, and documented the new system as a part of to the degree necessary for the implementation for the consortium each consortium state. In development vendor to the ETL Process, the perform the Extraction, Extraction is the Transformation, and responsibility of the States.
Improved data exchanges between business and state and federal agencies 2017/2018 Limited intelligent interfaces and/or data sharing; multiple, disparate databases creating data silos. Data sharing with state Executive and Judicial branches as well federal agencies improves data accessibility and associated outcomes for all. Reduce agency operational costs through Business Process re-engineering. 2017/2018 Manual processes require intervention by multiple units and staff resources. Consequently, processing can take several days as different units address their portion of the workflow. Automation provides opportunities for staff for revenue generating activities, such as the collection of delinquent payments. Redeployed staff will be freed up for more mission critical activities including dispute resolution and providing optimum customer service. Reduce fraudulent activities by customers. 2017/2018 Existing interfaces with other state and federal agencies do not occur in real time and/or with CTDOL directly. Information returned is manually reviewed by limited number of dedicated staff who must initiate manual auditing processes. No existing procedures to prevent fraudulent filing through fictitious employer schemes. In 2014, CTDOL recovered approximately $6,000,000 in improperly paid benefits. Automation will permit direct real time interfaces which will allow dedicated staff to detect improper payments sooner. A new revitalized enterprise system will identify and reduce unemployment fraud involving fictitious businesses and employees and false benefit claims. A new enterprise system will initially increase monies recovered but will drop significantly over time due to improved fraud detection and prevention. Prepare legacy UI data for conversion to a new system. 2016 The consortium development vendor shall perform data conversion from legacy UI systems to the new system as a part of the implementation for each consortium state. In the ETL Process, the Extraction is the responsibility of the States. Through the utilization of a data services vendor UI legacy data is organized, cleansed, and documented to the degree necessary for the consortium development vendor to perform the Extraction, Transformation, and