No Not sure If yes, how can this be made as clear and accessible as possible for residents?. 27. Is the Regulator best placed to prepare key performance indicators in consultation with residents and landlords? Yes No Unsure Please explain your answer further below, if you wish to. 28. What would be the best approach to publishing key performance indicators that would allow residents to make the most effective comparison of performance? We want to consider the role of financial incentives and penalties to promote the best practice and deter the worst performance. For example, whether key performance indictors should help inform or influence the extent to which landlords receive funding and link the Affordable Homes Programme funding to the Regulator’s governance rating as well as the viability rating. 29. Should we introduce a new criterion to the Affordable Homes Programme that reflects residents’ experience of their landlord? Yes No Not sure Please explain your answer further below, if you wish to.
No Not sure If yes, how can this be made as clear and accessible as possible for residents?. 27. Is the Regulator best placed to prepare key performance indicators in consultation with residents and landlords? Yes No Unsure Please explain your answer further below, if you wish to. 28. What would be the best approach to publishing key performance indicators that would allow residents to make the most effective comparison of performance? We want to consider the role of financial incentives and penalties to promote the best practice and deter the worst performance. For example, whether key performance indictors should help inform or influence the extent to which landlords receive funding and link the Affordable Homes Programme funding to the Regulator’s governance rating as well as the viability rating. 29. Should we introduce a new criterion to the Affordable Homes Programme that reflects residents’ experience of their landlord? Yes No Not sure Please explain your answer further below, if you wish to.