SUBJECT: Internet and Email Policy REFERENCE: PURPOSE: To define the appropriate uses of the Internet and email for the Town’s employees. POLICY AND PROCEDURES: The Town encourages use of the Internet and email when direct, work-related benefits can accrue. Use is permitted and encouraged where such use supports the goals and Town’s objectives. Use is monitored for security and network management reasons. Users may be subject to limitations on their use of such resources. The Internet portions of this policy is not applicable to the Library. User Authorization to Internet Internet usage is filtered and monitored through – software. Employees have access to websites related to their job functions. When a user encounters a webpage necessary for work but is blocked, the following processes will be used: Temporary Access User will email the Information Technology Division (IT) – or open a service ticket (currently SysAid) requesting access to the URL needed. IT will allow access for two weeks. For example, a user have access to doesn’t travel sites but needs to schedule a trip to a conference. Incorrectly Categorized Pages User will email IT or open a service ticket – requesting access. IT will review and if deemed work related change the category of the website to allow for permanent access. Permanent - User will email IT or open a service ticket requesting access. Department Director approval will be required. Permitted Uses - These are examples and not intended to be all-inclusive. If an employee is unsure about what constitutes acceptable Internet usage, then he/she should ask their supervisor for further guidance and clarification.
SUBJECT: Internet and Email Policy REFERENCE: PURPOSE: To define the appropriate uses of the Internet and email for the Town’s employees. POLICY AND PROCEDURES: The Town encourages use of the Internet and email when direct, work-related benefits can accrue. Use is permitted and encouraged where such use supports the Town’s goals and objectives. Use is monitored for security and network management reasons. Users may be subject to limitations on their use of such resources. The Internet portions of this policy is not applicable to the Library. User Authorization to Internet – Internet usage is filtered and monitored through software. Employees have access to websites related to their job functions. When a user encounters a webpage necessary for work but is blocked, the following processes will be used: Temporary Access – User will email the Information Technology Division (IT) or open a service ticket (currently SysAid) requesting access to the URL needed. IT will allow access for two weeks. For example, a user doesn’t have access to travel sites but needs to schedule a trip to a conference. Incorrectly Categorized Pages – User will email IT or open a service ticket requesting access. IT will review and if deemed work related change the category of the website to allow for permanent access. Permanent - User will email IT or open a service ticket requesting access. Department Director approval will be required. Permitted Uses - These are examples and not intended to be all-inclusive. If an employee is unsure about what constitutes acceptable Internet usage, then he/she should ask their supervisor for further guidance and clarification.