Quality Management All Disability Employment Services are required to demonstrate to an independent Quality Assurance National Standards Auditor that they meet the National Standards for for Disability Services Disability Services (NSDS). 1. Rights BIZLINK achieved Disability Support Certification (DSS) Being safe and respected on 24 October 2002. Additionally, BIZLINK has had Having privacy and confidentiality AS/NZS ISO 9001 since 1998. Our June 2018 audit against both these standards was successful in 2. Participation & Inclusion retaining certification. Being part of your community The history of quality at BIZLINK has developed a team that values and understands the importance of quality 3. Individual Outcomes assurance and the impact on the lives of the people who Have your say what you want use our service. Get the assistance you need As part of our commitment to continuous improvement, BIZLINK policies and procedures are reviewed every 4. Feedback & Complaints three years and are also updated as needed. Policy Tell your service what you think summaries are provided to all clients on registration and Have problems listened to and fixed are reissued as they are updated. Full versions of policies can be provided on request. The Policy 5. Service Access Summary Manual is available on our website What sort of help you can get Fair entry and exit procedures BIZLINK like to thank clients and employers who choose to participate in our feedback surveys. Your 6. Service Management feedback is vital to our continuous improvement and we appreciate your feedback given either formally through The service is run well such surveys or informally as required.
Quality Management All Disability Employment Services are required to demonstrate to an independent Quality Assurance Auditor that they meet the National Standards for Disability Services (NSDS). BIZLINK achieved Disability Support Certification (DSS) on 24 October 2002. Additionally, BIZLINK has had AS/NZS ISO 9001 since 1998. Our June 2018 audit against both these standards was successful in retaining certification. The history of quality at BIZLINK has developed a team that values and understands the importance of quality assurance and the impact on the lives of the people who use our service. As part of our commitment to continuous improvement, BIZLINK policies and procedures are reviewed every three years and are also updated as needed. Policy summaries are provided to all clients on registration and are reissued as they are updated. Full versions of policies can be provided on request. The Policy Summary Manual is available on our website BIZLINK like to thank clients and employers who choose to participate in our feedback surveys. Your feedback is vital to our continuous improvement and we appreciate your feedback given either formally through such surveys or informally as required. National Standards for Disability Services 1. Rights Being safe and respected Having privacy and confidentiality 2. Participation & Inclusion Being part of your community 3. Individual Outcomes Have your say what you want Get the assistance you need 4. Feedback & Complaints Tell your service what you think Have problems listened to and fixed 5. Service Access What sort of help you can get Fair entry and exit procedures 6. Service Management The service is run well