implement the generated and Project “Energy Sector distributed Development” Project Develop financing Increased Energy strategy for introducing MEI, distribution reliability of the Projects Second half of companies’ automated commercial companies (subject metering data funds, raised development and 2013 electricity metering to approval) on amount of fund raising funds from the systems in all DisCos in electricity development Ministry of Finance 2013-2014 distributed, partners improved billing and collection systems and procedures, improved customers’ financial discipline, reduced loses by eliminating the human factor in the recording and reporting power flows 6. Improving Implement measures for Increased Monitoring of the Not required MEI, energy In accordance customer improving the customer customer implementation of companies (subject with terms service quality service quality envisaged service quality Performance to approval) envisaged in and public by the Performance Agreements, raising the confidence Agreements with the awareness of Performance energy companies. consumers about Agreements the Customer with energy Service Quality companies Standard approved by Decree of the KR President No. 49 “On Transparency
implement the “Energy Sector Development” Project Develop financing strategy for introducing automated commercial electricity metering systems in all DisCos in 2013-2014 generated and distributed Increased reliability of the metering data on amount of electricity distributed, improved billing and collection systems and procedures, improved customers’ financial discipline, reduced loses by eliminating the human factor in the recording and reporting power flows Projects development and fund raising Project Energy companies’ funds, raised funds from the development partners MEI, distribution companies (subject to approval) Ministry of Finance Second half of 2013 6. Improving customer service quality and public confidence Implement measures for improving the customer service quality envisaged by the Performance Agreements with the energy companies. Increased customer service quality Monitoring of the implementation of Performance Agreements, raising awareness of consumers about the Customer Service Quality Standard approved by Decree of the KR President No. 49 “On Transparency Not required MEI, energy companies (subject to approval) In accordance with terms envisaged in the Performance Agreements with energy companies