District Nursing seems very We have an ongoing recruitment process in rushed in Leek & Moorlands place and are currently increasing staffing Integrated Local Care teams. numbers to ensure the best delivery of care. Continuity of care could be Nurses are attached to set GP practices to improved at Rugeley achieve continuity wherever possible. A Integrated Local care teams separate service is currently being set up in Cannock to assist in continuity of care for day and night services. South Community Tamworth and Lichfield falls: Messages will now go directly through to the Team Difficult to contact team, calls team email addresses. The Burton Telecare not answered at switchboard Manager has transferred one of their call centre operators to the community hospital’s in order to ensure calls are answered more promptly. North Community You like specific time of Our District Nurses do prioritise insulin, Teams calls from West and South deltaparin visits. We do inform our service users west Integrated Local Care if they are having morning/afternoon visits. Team’s District Nursing. Community More staff needed at the walk Agency staff are being used to ensure that Hospitals in centre. enough staff are on shift at the Walk in centre. A new band 6 and 7 Nurse has been successfully recruited. Children and Centres where Health Visiting Onsite facilities are reviewed for Young People services are delivered need a breastfeeding and signage on trust sites. private room or corner to breastfeed and positive promotion and signs to ensure a breastfeeding friendly environment. Specialised The Integrated Physiotherapy, Appointments are offered to new service users Services Orthopaedic & Pain from 9am. Follow up appointments start from Management Service in 7:50am and the latest appointment is 4:40pm. Seisdon should have longer opening times to include earlier or later appointments South Community Telephone system problems The service is currently working with IT to – Teams Stafford Community reconfigure the telephone systems to allow Intervention Services service users and carers greater access to the team.
District Nursing seems very rushed in Leek & Moorlands Integrated Local Care teams. We have an ongoing recruitment process in place and are currently increasing staffing numbers to ensure the best delivery of care. Continuity of care could be improved at Rugeley Integrated Local care teams Nurses are attached to set GP practices to achieve continuity wherever possible. A separate service is currently being set up in Cannock to assist in continuity of care for day and night services. South Community Team Tamworth and Lichfield falls: Difficult to contact team, calls not answered at switchboard Messages will now go directly through to the team email addresses. The Burton Telecare Manager has transferred one of their call centre operators to the community hospital’s in order to ensure calls are answered more promptly. North Community Teams You like specific time of calls from West and South west Integrated Local Care Team’s District Nursing. Our District Nurses do prioritise insulin, deltaparin visits. We do inform our service users if they are having morning/afternoon visits. Community Hospitals More staff needed at the walk in centre. Agency staff are being used to ensure that enough staff are on shift at the Walk in centre. A new band 6 and 7 Nurse has been successfully recruited. Children and Young People Centres where Health Visiting services are delivered need a private room or corner to breastfeed and positive promotion and signs to ensure a breastfeeding friendly environment. Onsite facilities are reviewed for breastfeeding and signage on trust sites. Specialised Services The Integrated Physiotherapy, Orthopaedic & Pain Management Service in Seisdon should have longer opening times to include earlier or later appointments Appointments are offered to new service users from 9am. Follow up appointments start from 7:50am and the latest appointment is 4:40pm. South Community Teams Telephone system problems – Stafford Community Intervention Services The service is currently working with IT to reconfigure the telephone systems to allow service users and carers greater access to the team.