applicable) of the employee that faxed the request. Do enter not VA’s toll-free number. To view a blank version of Reference: SSA Form SSANRC-15, see M21-1, Part III, Subpart iii, 3.A.7.d. 2 Fax the completed a cover sheet SSA Form SSANRC-15 without to the SSA National Records Center (SSANRC) in Independence, MO at (816) 257-5106. 3 Annotate to reflect the date the form is SSA Form SSANRC-15 faxed to SSA. 4 Is the VSR processing the corresponding claim in a paperless environment? If proceed to the next step. yes, If no, file down the completed in the SSA Form SSANRC-15 corresponding claims folder, and proceed no further. 5 If the VSR is processing the corresponding claim in VBMS, upload the completed into the claimant’s SSA Form SSANRC-15 eFolder in VBMS. Otherwise, upload the form into the claimant’s eFolder in Virtual VA. c. Following Follow the steps in the table below if SSA does not respond to a request faxed Up on Faxed for disability records within 30 days. Requests to SSA for Disability Records Step Action 1 Follow up on the faxed request by calling SSA at (877) Ask SSA to respond to the follow-up request within 15 days. Document the telephone conversation on VA Form 27-0820, Report of General Information. 2 Notify the claimant that the VA has not yet received the records it requested from SSA. Inform the claimant of the follow-up action taken. Invite the claimant to provide the disability records requested from SSA within 15 days. 3 Did the RO receive the requested records within 15 days? If yes, decide the corresponding claim after completing all other required development actions, and proceed no further.
applicable) of the employee that faxed the request. Do not enter VA’s toll-free number. Reference: To view a blank version of SSA Form SSANRC-15, see M21-1, Part III, Subpart iii, 3.A.7.d. 2 Fax the completed SSA Form SSANRC-15 without a cover sheet to the SSA National Records Center (SSANRC) in Independence, MO at (816) 257-5106. 3 Annotate SSA Form SSANRC-15 to reflect the date the form is faxed to SSA. 4 Is the VSR processing the corresponding claim in a paperless environment? If yes, proceed to the next step. If no, file down the completed SSA Form SSANRC-15 in the corresponding claims folder, and proceed no further. 5 If the VSR is processing the corresponding claim in VBMS, upload the completed SSA Form SSANRC-15 into the claimant’s eFolder in VBMS. Otherwise, upload the form into the claimant’s eFolder in Virtual VA. c. Following Up on Faxed Requests to SSA for Disability Records Follow the steps in the table below if SSA does not respond to a faxed request for disability records within 30 days. Step Action 1 Follow up on the faxed request by calling SSA at (877) Ask SSA to respond to the follow-up request within 15 days. Document the telephone conversation on VA Form 27-0820, Report of General Information. 2 Notify the claimant that the VA has not yet received the records it requested from SSA. Inform the claimant of the follow-up action taken. Invite the claimant to provide the disability records requested from SSA within 15 days. 3 Did the RO receive the requested records within 15 days? If yes, decide the corresponding claim after completing all other required development actions, and proceed no further.