Significant issues and developments—portfolio Portfolio 10–11, departments 43–51 suggested Departmental Role and functions Mandatory 19–23 Overview Organisational structure Mandatory 17 Outcome and program structure Mandatory 36-46 Where outcome and program structures differ Mandatory N/A from PB Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change Portfolio structure Portfolio 12–32 departments – mandatory Report on Review of performance during the year in Mandatory 36-46 Performance relation to programs and contribution to outcomes Actual performance in relation to deliverables Mandatory 36-46 and KPIs set out in PB Statements/PAES or portfolio statements Where performance targets differ from the Mandatory N/A PBS/ PAES, details of both former and new targets, and reasons for the change Narrative discussion and analysis of Mandatory 36-46 performance Trend information Mandatory N/A Significant changes in nature of principal Suggested N/A functions/ services Performance of purchaser/provider If applicable, 54 arrangements Factors, events or trends influencing Suggested N/A departmental performance Contribution of risk management in achieving Suggested 47 - 56 objectives Performance against service charter customer If applicable, N/A service standards, complaints data, and the mandatory department’s response to complaints Discussion and analysis of the department’s Mandatory 47 response to complaints Discussion of any significant changes in Mandatory 65 financial results from the prior year, from budget or anticipated to have a significant impact on future operations
Significant issues and developments—portfolio Portfolio departments 10–11, 43–51 Departmental Overview Role and functions Mandatory 19–23 Organisational structure Mandatory 17 Outcome and program structure Mandatory 36-46 Where outcome and program structures differ from PB Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change Mandatory N/A Portfolio structure Portfolio departments – mandatory 12–32 Report on Performance Review of performance during the year in relation to programs and contribution to outcomes Mandatory 36-46 Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or portfolio statements Mandatory 36-46 Where performance targets differ from the PBS/ PAES, details of both former and new targets, and reasons for the change Mandatory N/A Narrative discussion and analysis of performance Mandatory 36-46 Trend information Mandatory N/A Significant changes in nature of principal functions/ services Suggested N/A Performance of purchaser/provider arrangements If applicable, suggested 54 Factors, events or trends influencing departmental performance Suggested N/A Contribution of risk management in achieving objectives Suggested 47 - 56 Performance against service charter customer service standards, complaints data, and the department’s response to complaints If applicable, mandatory N/A Discussion and analysis of the department’s response to complaints Mandatory 47 Discussion of any significant changes in financial results from the prior year, from budget or anticipated to have a significant impact on future operations Mandatory 65