Deviation Periodic Handholding and -- Dedicated As per from Application manpower for project handholding schedule Support SLAs defined Reports Date of Performance Warranty on Provide all version/ upgrades Delay in release of all Software Applications patches / within 15 provision of such for 3 years documentation days of version/ versions or upgrades within 15 their patches / patches days of their release release / / availability upgrades Install them at no within 15 extra cost to FSSAI days of their release Non Version Outline the strategy and Change Control and Within 2 Re-work in availability Control the corresponding Version Control weeks of case of of any Strategy procedures for Change and Strategy duly start of strategy for Document Version Control approved by Project the subject version Director, FSSAI project to adherence control ; to overall project Compliance timelines to Version Control Strategy Absence of Resource Put in an appropriate Project Director and Within Governance Governance Structure for Project Coordinator / two week Structure Plan development and Manager of Start of deployment of the the Applications Project Less than Resource Deploy required number of Number of people Within number of professionals for with requisite one week persons Plan if in case development of Qualification and of Start of with do not Applications Experience as per the requisite desired proposal submitted Project qualifications by NIC and agreed by NISG;
Compliance Handholding and Support -- Dedicated manpower for handholding As per project schedule Deviation from SLAs defined Periodic Application Reports Performance Warranty on all Software Applications for 3 years Provide all version/ patches / documentation upgrades within 15 days of their release / availability Install them at no extra cost to FSSAI upgrades within 15 days of their release / Delay in provision of version/ patches / upgrades within 15 days of their release Date of release of such versions or patches Outline the strategy and the corresponding procedures for Change and Version Control Change Control and Version Control Strategy duly approved by Project Director, FSSAI Within 2 weeks of start of the project Non availability of any strategy for version control ; to Version Control Strategy Version Control Strategy Document Re-work in case of subject to adherence to overall project timelines Put in an appropriate Governance Structure for development and deployment of the Applications Project Director and Project Coordinator / Manager Within two week of Start of the Project Absence of Governance Structure Resource Plan Deploy required number of professionals for development of Applications Number of people with requisite Qualification and Experience as per proposal submitted by NIC and agreed by NISG; Within one week of Start of the Project Less than number of persons with requisite Resource Plan if in case do not desired qualifications