Attainment against the Health and Disability Services Standards The following table contains the results of all the standards assessed by the auditors at this audit. Depending on the services they provide, not all standards are relevant to all providers and not all standards are assessed at every audit. Please note that Standard 1.3.3: Service Provision Requirements has been removed from this report, as it includes information specific to the healthcare of individual residents. Any corrective actions required relating to this standard, as a result of this audit, are retained and displayed in the next section. For more information on the standards, please click here. For more information on the different types of audits and what they cover please click here. Standard with desired outcome Attainment Rating Audit Evidence Standard 1.1.1: Consumer Rights During Service FA The Health and Disability Commissioner (HDC) Code of Health and Delivery Disability Services Consumers' Rights (the Code) poster is displayed in a visible location. Policy relating to the Code is implemented and can Consumers receive services in accordance with describe how the Code is incorporated in their everyday delivery of care. consumer rights legislation. Staff receive training about the Code during their induction to the service, which continues through in-service education and training. Interviews with four caregivers (one rest home and three hospital) showed an understanding of the key principles of the code of rights. Standard 1.1.10: Informed Consent FA The service has in place a policy for informed consent and resuscitation and is committed to meeting the requirements of the Code of Health and Consumers and where appropriate their Disability Services Consumers Rights. There are signed general consents family/whānau of choice are provided with the including outings on eight of eight resident files sampled (three rest home information they need to make informed choices and including a younger person and five hospital level of care residents). give informed consent. Resuscitation treatment plans and advance directives were appropriately signed in the files reviewed. Discussions with caregivers and one registered nurse (RN) confirmed that they were familiar with the requirements to obtain informed consent for personal care and entering rooms.
Attainment against the Health and Disability Services Standards The following table contains the results of all the standards assessed by the auditors at this audit. Depending on the services they provide, not all standards are relevant to all providers and not all standards are assessed at every audit. Please note that Standard 1.3.3: Service Provision Requirements has been removed from this report, as it includes information specific to the healthcare of individual residents. Any corrective actions required relating to this standard, as a result of this audit, are retained and displayed in the next section. For more information on the standards, please click here. For more information on the different types of audits and what they cover please click here. Standard with desired outcome Attainment Rating Audit Evidence Standard 1.1.1: Consumer Rights During Service Delivery Consumers receive services in accordance with consumer rights legislation. FA The Health and Disability Commissioner (HDC) Code of Health and Disability Services Consumers' Rights (the Code) poster is displayed in a visible location. Policy relating to the Code is implemented and can describe how the Code is incorporated in their everyday delivery of care. Staff receive training about the Code during their induction to the service, which continues through in-service education and training. Interviews with four caregivers (one rest home and three hospital) showed an understanding of the key principles of the code of rights. Standard 1.1.10: Informed Consent Consumers and where appropriate their family/whānau of choice are provided with the information they need to make informed choices and give informed consent. FA The service has in place a policy for informed consent and resuscitation and is committed to meeting the requirements of the Code of Health and Disability Services Consumers Rights. There are signed general consents including outings on eight of eight resident files sampled (three rest home including a younger person and five hospital level of care residents). Resuscitation treatment plans and advance directives were appropriately signed in the files reviewed. Discussions with caregivers and one registered nurse (RN) confirmed that they were familiar with the requirements to obtain informed consent for personal care and entering rooms.