they function together to create an optimal environment for the birth of effective communication skills. Listening is defined as process of another person” (Burnard, 2005). The “the ‘hearing’ process of is not exclusive to what a person is communicating verbally, but involves a ‘hearing’ wide of communication methodology. (Burnard, 2005) has broken the process of listening into three main categories to consider in one’s attempt to engage in listening’. The first, ‘active refers to speech and the words” chosen by a client in a therapeutic linguistic aspects: “actual interaction with a psychiatric nurse. The second category to consider is Paralinguistic aspects: represented by all aspects of speech with the omission of actual words spoken by a client, some examples include, volume, tone, range, etc. The third and final category to consider in listening’ is Non-verbal aspects: ‘active commonly referred to as language”, concerning the way a client may express him/herself “body through use of his/her body. Some examples of non-verbal communication include, a client’s affect, spatial consideration (in relation to the psychiatric nurse), and use/lack of eye contact. The in this case (the psychiatric nurse) should be aware of each category and ‘listener’, the specifics that each entail. The more comfortable the nurse becomes with identifying these important aspects of listening both in regards to a client and within his/herself, the more the nurse works to refine his/her listening skills, ultimately resulting in more effective communication. Attending is defined as act of truly focusing on the other person [in this case the “the client]” (Burnard, 2005). The process of attending involves a psychiatric nurse’s conscious
they function together to create an optimal environment for the birth of effective communication skills. Listening is defined as “the process of ‘hearing’ another person” (Burnard, 2005). The process of ‘hearing’ is not exclusive to what a person is communicating verbally, but involves a wide of communication methodology. (Burnard, 2005) has broken the process of listening into three main categories to consider in one’s attempt to engage in ‘active listening’. The first, linguistic aspects: refers to speech and the “actual words” chosen by a client in a therapeutic interaction with a psychiatric nurse. The second category to consider is Paralinguistic aspects: represented by all aspects of speech with the omission of actual words spoken by a client, some examples include, volume, tone, range, etc. The third and final category to consider in ‘active listening’ is Non-verbal aspects: commonly referred to as “body language”, concerning the way a client may express him/herself through use of his/her body. Some examples of non-verbal communication include, a client’s affect, spatial consideration (in relation to the psychiatric nurse), and use/lack of eye contact. The ‘listener’, in this case (the psychiatric nurse) should be aware of each category and the specifics that each entail. The more comfortable the nurse becomes with identifying these important aspects of listening both in regards to a client and within his/herself, the more the nurse works to refine his/her listening skills, ultimately resulting in more effective communication. Attending is defined as “the act of truly focusing on the other person [in this case the client]” (Burnard, 2005). The process of attending involves a psychiatric nurse’s conscious