Routine maintenance records and other repair Vehicle records file. information are available. Agency maintains documentation of current insurance coverage as required by State law and funding sources for all agency owned vehicles. Vehicle license and inspection are current. A log/form for collection of mileage is maintained by the driver(s) and is reviewed at least quarterly by supervisor. Vouchers Procedures are in place regarding use and distribution of Agency policies and procedures. vouchers or bus passes. A system is in place to account for the purchase and Distribution logs, client records, and financial distribution of vouchers and bus passes. documentation. A security system is in place for storage of, and access to, vouchers, bus passes and fees collected. A limitation of of gas no more than 3 months’ supply vouchers or tokens on hand. Agency does not provide direct transportation services Agency policies and procedures. to clients in need of emergency medical care and there is a policy in place to address this. Quality Unit of Service Completed transport to Core Services via bus pass, gas voucher, agency, or volunteer transportation. Outcome: 75% of clients will arrive at core services as a result of accessing transportation. Indicators: The number of clients who arrived at core service appointments as a result of Transportation Services (counted only when services are rendered). Quality Standard Outcome Numerator Denominator Data Source Goal/ Measure Benchmark
Routine maintenance records and other repair information are available. Agency maintains documentation of current insurance coverage as required by State law and funding sources for all agency owned vehicles. Vehicle license and inspection are current. A log/form for collection of mileage is maintained by the driver(s) and is reviewed at least quarterly by supervisor. Vehicle records file. Vouchers Procedures are in place regarding use and distribution of vouchers or bus passes. A system is in place to account for the purchase and distribution of vouchers and bus passes. A security system is in place for storage of, and access to, vouchers, bus passes and fees collected. A limitation of no more than 3 months’ supply of gas vouchers or tokens on hand. Agency policies and procedures. Distribution logs, client records, and financial documentation. Agency does not provide direct transportation services to clients in need of emergency medical care and there is a policy in place to address this. Agency policies and procedures. Quality Unit of Service Completed transport to Core Services via bus pass, gas voucher, agency, or volunteer transportation. Outcome: 75% of clients will arrive at core services as a result of accessing transportation. Indicators: The number of clients who arrived at core service appointments as a result of Transportation Services (counted only when services are rendered). Quality Standard Outcome Measure Numerator Denominator Data Source Goal/ Benchmark