Data Dictionary Term Definition Communications Piece and Description and purpose of the communication sent to consumers Purpose How often the communication piece will be sent to consumers, i.e. once per month, bi-annual, Frequency annual, etc. When the mail is estimated to be delivered to consumer mailboxes Delivery/Drop Dates Estimated Volume Number of consumers who are expected to receive the communication Audience Target audience for the communication CC Contact Info Provided in Indicate if CC contact information is included in the communication website, service center – phone number, etc. Communication Co-Branded (Yes/No) Indicate if the communication should be co-branded with CC based on co-branding guidelines File Link Provide a link to the file or embed the file in reporting document Document Status Indicate if the document is complete, draft form, not started, etc. Action needed by Covered Describe the action needed by CC in order to complete the document California Types of Communication, including but not limited to: Co-branded marketing materials such as billboards, advertisements, etc. directed to CoveredCA members General communications such as Welcome Packets, newsletters, etc., specifically for CoveredCA members Evidence Of Coverages, , Explanation Of Benefits, Identification cards, etc., specifically for CoveredCA members General letters such as invoices, reinstatement approval/denial notice, etc., specifically for CoveredCA members Notices for appeals, case management or authorizations, etc. (provide 1-2 examples) Notices such as invoice errors, other issue notification, etc. (provide 1-2 examples) Member Outreach Scripts and Robo Calls such as welcome calls, reminders, renewal reminders, etc., specifically for CoveredCA members Any materials that need to be co-branded
Data Dictionary Term Definition Communications Piece and Purpose Description and purpose of the communication sent to consumers Frequency How often the communication piece will be sent to consumers, i.e. once per month, bi-annual, annual, etc. Delivery/Drop Dates When the mail is estimated to be delivered to consumer mailboxes Estimated Volume Number of consumers who are expected to receive the communication Audience Target audience for the communication CC Contact Info Provided in Communication Indicate if CC contact information is included in the communication – website, service center phone number, etc. Co-Branded (Yes/No) Indicate if the communication should be co-branded with CC based on co-branding guidelines File Link Provide a link to the file or embed the file in reporting document Document Status Indicate if the document is complete, draft form, not started, etc. Action needed by Covered California Describe the action needed by CC in order to complete the document Types of Communication, including but not limited to: Co-branded marketing materials such as billboards, advertisements, etc. directed to CoveredCA members General communications such as Welcome Packets, newsletters, etc., specifically for CoveredCA members Evidence Of Coverages, , Explanation Of Benefits, Identification cards, etc., specifically for CoveredCA members General letters such as invoices, reinstatement approval/denial notice, etc., specifically for CoveredCA members Notices for appeals, case management or authorizations, etc. (provide 1-2 examples) Notices such as invoice errors, other issue notification, etc. (provide 1-2 examples) Member Outreach Scripts and Robo Calls such as welcome calls, reminders, renewal reminders, etc., specifically for CoveredCA members Any materials that need to be co-branded