maintaining a needs register for services. The Information Gateway Service maintain regular contact with people on the register to monitor their The Gateway Service provides information and situations and needs, potentially finding interim advice to individuals and services about both solutions if the needs increase but a service is still not generic and specialist disability services within available. This is anticipated to alleviate crisis responses their local area. This occurs through a tiered approach. Screening and Assessment provide support to people at key transition When a person contacts The Gateway Service points in their lives, such as school leavers, an initial screening assessment is completed. and people transitioning into This accommodation or community access helps the Gateway Service to determine what placements kind of response or service is required to meet Providing support to an individual or their needs. A single session response to family member who want to coordinate someone in immediate need can also be own services. provided at this stage. The initial screening may show that a person Local Area Coordination would benefit from specialist disability services. Local Area Coordination (LAC) coordinates This is when the Targeted Assessment for Disability would be completed to gather more services for people who access the Gateway Service if needed. This includes: detailed information about the individual, from themselves, family/carers and other previous ongoing person-centred planning as a assessments. The tool also determines result of the targeted assessment prior to eligibility for specialist disability services as referral to other services outlined in the Disability Services Act 2011. case coordination for people who require The Targeted Disability Assessment is used ongoing support to access and stay to refer the individual to the appropriate connected with services in communities services to meet their needs. and have limited support networks. Active Monitoring LAC focuses on supporting individuals who are living in their community who receive minimal The role of active monitoring is to work with support from the specialist disability service people with a disability and their families in a system. range of ways. This includes: The Gateway Service coordinates services and providing help to people who do not assists in transitioning for people living in the need support all the time, and an access community through LAC and Active point if their needs change Monitoring.
Information The Gateway Service provides information and advice to individuals and services about both generic and specialist disability services within their local area. This occurs through a tiered approach. Screening and Assessment When a person contacts The Gateway Service an initial screening assessment is completed. This helps the Gateway Service to determine what kind of response or service is required to meet their needs. A single session response to someone in immediate need can also be provided at this stage. The initial screening may show that a person would benefit from specialist disability services. This is when the Targeted Assessment for Disability would be completed to gather more detailed information about the individual, from themselves, family/carers and other previous assessments. The tool also determines eligibility for specialist disability services as outlined in the Disability Services Act 2011. The Targeted Disability Assessment is used to refer the individual to the appropriate services to meet their needs. Active Monitoring The role of active monitoring is to work with people with a disability and their families in a range of ways. This includes: providing help to people who do not need support all the time, and an access point if their needs change maintaining a needs register for services. The Gateway Service maintain regular contact with people on the register to monitor their situations and needs, potentially finding interim solutions if the needs increase but a service is still not available. This is anticipated to alleviate crisis responses provide support to people at key transition points in their lives, such as school leavers, and people transitioning into accommodation or community access placements Providing support to an individual or family member who want to coordinate own services. Local Area Coordination Local Area Coordination (LAC) coordinates services for people who access the Gateway Service if needed. This includes: ongoing person-centred planning as a result of the targeted assessment prior to referral to other services case coordination for people who require ongoing support to access and stay connected with services in communities and have limited support networks. LAC focuses on supporting individuals who are living in their community who receive minimal support from the specialist disability service system. The Gateway Service coordinates services and assists in transitioning for people living in the community through LAC and Active Monitoring.