11 Do not have regular GP 77 Another reason .K know [go to usual medical centre informed A2.81] Don’t .R Refused [go to A2.81] Ask next question if respondent selected more than one of options 1–11 above. [Showcard] A2.73 What was the main reason you went to a hospital emergency department? 1 Condition was serious / life threatening 2 Time of day / day of week (e.g. after-hours) 3 Sent by GP 4 Sent by Healthline (or a telephone helpline) 5 Taken by ambulance or helicopter 6 Cheaper 7 More confident about hospital than GP 8 Hospital know me 9 ED recommended by someone else 10 Waiting time at GP too long 11 Do not have regular GP 77 Another reason .K know Don’t .R Refused ED patient experience – Ask all respondents who went to an ED (A2.69 >=1) and have a usual medical centre (A2.01=1) and it is a GP clinic, medical centre or family practice (A2.02=1). Everyone else, go to next question A2.82 (Medical Specialists). [Showcard] A2.81 After your last visit to the hospital emergency department about your own health, did the doctors or staff at your usual medical centre seem informed and up-to-date about the care you received at the emergency department? If they say the doctors or staff at their usual medical centre need to didn’t know, code as If they remember, code as “doesn’t apply”. can’t “don’t know”. 1 Yes 2 No 3 I been to my usual medical centre since leaving the emergency haven’t department 4 apply Doesn’t .K know Don’t .R Refused
11 Do not have regular GP 77 Another reason .K Don’t know [go to usual medical centre informed A2.81] .R Refused [go to A2.81] Ask next question if respondent selected more than one of options 1–11 above. [Showcard] A2.73 What was the main reason you went to a hospital emergency department? 1 Condition was serious / life threatening 2 Time of day / day of week (e.g. after-hours) 3 Sent by GP 4 Sent by Healthline (or a telephone helpline) 5 Taken by ambulance or helicopter 6 Cheaper 7 More confident about hospital than GP 8 Hospital know me 9 ED recommended by someone else 10 Waiting time at GP too long 11 Do not have regular GP 77 Another reason .K Don’t know .R Refused ED – patient experience Ask all respondents who went to an ED (A2.69 >=1) and have a usual medical centre (A2.01=1) and it is a GP clinic, medical centre or family practice (A2.02=1). Everyone else, go to next question A2.82 (Medical Specialists). [Showcard] A2.81 After your last visit to the hospital emergency department about your own health, did the doctors or staff at your usual medical centre seem informed and up-to-date about the care you received at the emergency department? If they say the doctors or staff at their usual medical centre didn’t need to know, code as “doesn’t apply”. If they can’t remember, code as “don’t know”. 1 Yes 2 No 3 I haven’t been to my usual medical centre since leaving the emergency department 4 Doesn’t apply .K Don’t know .R Refused