Marcham Road 12,500 Notice board in the Dave Pluright (Chair) Of the 22 members 6 8 regularly attend – Health Centre waiting room gives info meetings about PPG, next Alison Langton, Secretary The PPG distributed a physical questionnaire meeting, and invitation over a period of 3 weeks and collected 175 to join responses. These revealed general It has not been possible (Election of Officers Oct 2015) satisfaction with clinical care, but a for the Practice and significant level of dissatisfaction with the PPG to produce a phone appointments system and several Newsletter other aspects of the Practice. There was a It is not yet possible to very low awareness of the PPG. email patients to ask The PPG plans to present the results to all them to opt in to PPG Practice staff communications The PPG has reviewed several Practice communication documents to patients Newbury 11,230 11,250 registered Dave Fox (Chair) Problems encountered recruiting Committee Street Practice patients, all of whom Sandra Helm (Secretary) members. Need to work with Practice Manager are automatically LINK Jean Nunn- Price (Treasurer) to discuss how Patient Group can extend its members too. reach. However, latest newsletter has only 1000 newsletters, Parker (delegate to SWOL) just gone up on the Practice website after issued 2 times per much cajoling by LINK about out-of-date annum. references to our newsletter. We put together The LINK committee an information folder of useful health and care has currently 8 leaflets and contacts for patients to consult in members out of the the waiting room. Sadly, this has been maximum of 12 that removed from the waiting room and not been can be elected at each returned. We shall make another one. Our AGM. AGM is on Thursday 12th November 2015 in the Beacon, Wantage, 7pm. Dr Rhodri Davies will speak about the new Integrated Hub for Wantage and Grove.
Marcham Road Health Centre 12,500 Notice board in the waiting room gives info about PPG, next meeting, and invitation to join It has not been possible for the Practice and PPG to produce a Newsletter It is not yet possible to email patients to ask them to opt in to PPG communications Dave Pluright (Chair) Alison Langton, Secretary (Election of Officers Oct 2015) Of the 22 members 6 – 8 regularly attend meetings The PPG distributed a physical questionnaire over a period of 3 weeks and collected 175 responses. These revealed general satisfaction with clinical care, but a significant level of dissatisfaction with the phone appointments system and several other aspects of the Practice. There was a very low awareness of the PPG. The PPG plans to present the results to all Practice staff The PPG has reviewed several Practice communication documents to patients Newbury Street Practice 11,230 11,250 registered patients, all of whom are automatically LINK members too. 1000 newsletters, issued 2 times per annum. The LINK committee has currently 8 members out of the maximum of 12 that can be elected at each AGM. Dave Fox (Chair) Sandra Helm (Secretary) Jean Nunn- Price (Treasurer) Parker (delegate to SWOL) Problems encountered recruiting Committee members. Need to work with Practice Manager to discuss how Patient Group can extend its reach. However, latest newsletter has only just gone up on the Practice website after much cajoling by LINK about out-of-date references to our newsletter. We put together an information folder of useful health and care leaflets and contacts for patients to consult in the waiting room. Sadly, this has been removed from the waiting room and not been returned. We shall make another one. Our AGM is on Thursday 12th November 2015 in the Beacon, Wantage, 7pm. Dr Rhodri Davies will speak about the new Integrated Hub for Wantage and Grove.