55 minutes to when we to do the the whole test. So it was it was quite an – – – impost on the brokers. We got quite a bit of pushback. MR DINELLI: Before that before that, had there been any accreditation process – within the bank?There had been, but it was one of the things that we when we sold – the Esanda business that we looked at. We had a continuous improvement program around a series of responsible lending improvements. And one of them was very much around, not only training of the brokers, but also training of our staff. I see. And the bank if I can take you to the time of the sale of Esanda, that was – about that was about 14 months before the time you’re referring to now, aren’t – you?Well, the official date of the sale was October ’15. Yes?But we worked we still had customers as we migrated them across. So – officially we didn’t really finish until sort of April, May the following year. But when you referred earlier to the fact that within the bank am I right to say that – there was concern about or sufficient concern that you thought an accreditation – process of the type that you subsequently implemented needed to be put in place?Correct. And you had that concern you had that concern at least around the time that Esanda – was sold?And prior. From an ANZ perspective, post the cash ..... ASIC case, it was very clear that we needed to be very focused on enhancing our responsible lending obligations right across the board. And from that moment forward we were working very closely and, internally, the business was working very closely with credit, – operational and credit risk, to ensure that we were enhancing our controls right across things like training I see? monitoring, etcetera. And THE COMMISSIONER: You said across the board. So we’re talking more than vehicle asset finance, are we?Correct. Correct. From my look, I can only talk on – behalf of vehicle asset finance. I understand that?But ANZ I was a member of an Australian division-wide – responsible lending continuous improvement program that was had representatives – right across the Australian division. Yes, I see. MR DINELLI: Now, you can you place a timeframe around when that step of – having a committee in place or ?So I when I arrived in the business it was already – in place.
55 minutes to when we – to do the – the whole test. So it was – it was quite an impost on the brokers. We got quite a bit of pushback. MR DINELLI: Before that – before that, had there been any accreditation process within the bank?There had been, but it was one of the things that we – when we sold the Esanda business that we looked at. We had a continuous improvement program around a series of responsible lending improvements. And one of them was very much around, not only training of the brokers, but also training of our staff. I see. And the bank – if I can take you to the time of the sale of Esanda, that was about – that was about 14 months before the time you’re referring to now, aren’t you?Well, the official date of the sale was October ’15. Yes?But we worked – we still had customers as we migrated them across. So officially we didn’t really finish until sort of April, May the following year. But when you referred earlier to the fact that within the bank – am I right to say that there was concern about – or sufficient concern that you thought an accreditation process of the type that you subsequently implemented needed to be put in place?Correct. And you had that concern – you had that concern at least around the time that Esanda was sold?And prior. From an ANZ perspective, post the cash ..... ASIC case, it was very clear that we needed to be very focused on enhancing our responsible lending obligations right across the board. And from that moment forward we were working very closely – and, internally, the business was working very closely with credit, operational and credit risk, to ensure that we were enhancing our controls right across things like training I see? monitoring, etcetera. And THE COMMISSIONER: You said across the board. So we’re talking more than vehicle asset finance, are we?Correct. Correct. From my – look, I can only talk on behalf of vehicle asset finance. I understand that?But ANZ – I was a member of an Australian division-wide responsible lending continuous improvement program that was – had representatives right across the Australian division. Yes, I see. MR DINELLI: Now, you – can you place a timeframe around when that step of having a committee in place or ?So I – when I arrived in the business it was already in place.