We envision good and respectful working relations with the Department of Housing and Urban Development that provides us with our operating subsidy and with other federal, state, and private entities that provide us with financial resources. We envision a future where our employees are empowered to do their jobs efficiently and effectively and are able to grow professionally. We envision every commissioner and employee as being proud to represent and work for this organization. In terms of administrative management excellence, the WWHA will implement our goals management approach to operations. We will track key performance indicators designed to measure the amount of work performed and the quality of our operations. We will measure stakeholder satisfaction and we will strive to maintain a high level of customer and stakeholder relations. We will also strive to ensure financial security for our agency by diversifying income sources and implementing cost saving financial management procedures. We will be vigilant in husbanding our resources through energy management and seeking new technology to be fiscally prudent. We will continue to strive to reach higher levels of productivity and ensure that the WWHA is staffed with the highest qualified personnel. Staff will be given the training and resources required to do their jobs successfully. Compensation and benefit levels will continue to remain at competitive levels in the employment market. The WWHA will also work to ensure excellence in Public Housing management and the management of the Section 8 Leased Housing program. This will be done by meeting or exceeding industry standards in key areas such as rent collection, occupancy and unit turn- around times and maintaining clear lines of communication with residents. The WWHA will also continue our aggressive screening process for new residents and will enforce resident leases to ensure that troublesome residents are dealt with so that they don’t destroy the positive communities that we are trying to maintain. We will also continue to employ aggressive security procedures including zero tolerance operations aimed at sending criminals a clear message that no illegal activity will go unpunished at our developments. For the Section 8 program we will address issues of communication and the education of program participants about what is expected of them under the program. We will aggressively attack fraudulent behavior that drains crucial resources from those for whom they were intended and slowly erodes the public’s confidence in the Section 8 program. The West Warwick Housing Authority will continue to maintain and improve its inventory of physical assets. This means continuing aggressive maintenance operations and capital improvement efforts at our properties
We envision good and respectful working relations with the Department of Housing and Urban Development that provides us with our operating subsidy and with other federal, state, and private entities that provide us with financial resources. We envision a future where our employees are empowered to do their jobs efficiently and effectively and are able to grow professionally. We envision every commissioner and employee as being proud to represent and work for this organization. In terms of administrative management excellence, the WWHA will implement our goals management approach to operations. We will track key performance indicators designed to measure the amount of work performed and the quality of our operations. We will measure stakeholder satisfaction and we will strive to maintain a high level of customer and stakeholder relations. We will also strive to ensure financial security for our agency by diversifying income sources and implementing cost saving financial management procedures. We will be vigilant in husbanding our resources through energy management and seeking new technology to be fiscally prudent. We will continue to strive to reach higher levels of productivity and ensure that the WWHA is staffed with the highest qualified personnel. Staff will be given the training and resources required to do their jobs successfully. Compensation and benefit levels will continue to remain at competitive levels in the employment market. The WWHA will also work to ensure excellence in Public Housing management and the management of the Section 8 Leased Housing program. This will be done by meeting or exceeding industry standards in key areas such as rent collection, occupancy and unit turn- around times and maintaining clear lines of communication with residents. The WWHA will also continue our aggressive screening process for new residents and will enforce resident leases to ensure that troublesome residents are dealt with so that they don’t destroy the positive communities that we are trying to maintain. We will also continue to employ aggressive security procedures including zero tolerance operations aimed at sending criminals a clear message that no illegal activity will go unpunished at our developments. For the Section 8 program we will address issues of communication and the education of program participants about what is expected of them under the program. We will aggressively attack fraudulent behavior that drains crucial resources from those for whom they were intended and slowly erodes the public’s confidence in the Section 8 program. The West Warwick Housing Authority will continue to maintain and improve its inventory of physical assets. This means continuing aggressive maintenance operations and capital improvement efforts at our properties