Figure 39 Personal Estate Services Protected Persons Satisfaction – – Table 6 Personal Estate Services Protected Persons Satisfaction – – Agreement: Neither Strongly or Strongly Mean Agree Disagree Disagree Disagree Score N 29 37 9 7 1 I was satisfied with the timely process of payments % 35 45 11 8 1 4.04 N 17 38 18 7 3 My queries were answered in a timely and courteous manner % 20 46 22 8 4 3.71 MEAN TOTAL 3.87 Liaison Persons Figure 40 - Personal Estate Services – Liaison Persons Satisfaction Table 7 – Personal Estate Services – Liaison Persons Satisfaction Agreement: Neither Strongly Agree or Strongly Mean Agree Disagree Disagree Disagree Score N 123 144 41 9 4 I was satisfied with the timely process of payments % 38 45 13 3 1 4.16 N 91 148 51 19 12 My queries were answered in a timely and courteous manner % 28 46 16 6 4 3.89 MEAN 4.03
Figure 39 – Personal Estate Services – Protected Persons Satisfaction Table 6 – Personal Estate Services – Protected Persons Satisfaction Agreement: Strongly Agree Neither or Disagree Disagree Strongly Disagree Mean Score I was satisfied with the timely process of payments N 29 37 9 7 1 % 35 45 11 8 1 4.04 My queries were answered in a timely and courteous manner N 17 38 18 7 3 % 20 46 22 8 4 3.71 MEAN TOTAL 3.87 Liaison Persons Figure 40 - Personal Estate Services – Liaison Persons Satisfaction Table 7 – Personal Estate Services – Liaison Persons Satisfaction Agreement: Strongly Agree Neither Agree or Disagree Disagree Strongly Disagree Mean Score I was satisfied with the timely process of payments N 123 144 41 9 4 % 38 45 13 3 1 4.16 My queries were answered in a timely and courteous manner N 91 148 51 19 12 % 28 46 16 6 4 3.89 MEAN 4.03