Non-BAU ICT expenditure as proportion of total ICT expenditure • Total ICT expenditure by service tower • Total ICT expenditure by cost element • ICT personnel Total ICT FTE • External and internal ICT FTE staff as a proportion of all ICT FTE staff • ICT FTE as proportion of FTE • Proportion of internal ICT FTE at each APS pay-grade • Proportion of ICT FTE in each service tower • ICT Infrastructure Midrange physical servers mix Wintel/*nix • – – Number of operating system instances per physical server • End user infrastructure mix of devices • – Storage (total installed) • Storage (mix of storage types) •
• Non-BAU ICT expenditure as proportion of total ICT expenditure • Total ICT expenditure by service tower • Total ICT expenditure by cost element ICT personnel • Total ICT FTE • External and internal ICT FTE staff as a proportion of all ICT FTE staff • ICT FTE as proportion of FTE • Proportion of internal ICT FTE at each APS pay-grade • Proportion of ICT FTE in each service tower ICT Infrastructure • Midrange – physical servers mix – Wintel/*nix • Number of operating system instances per physical server • End user infrastructure – mix of devices • Storage (total installed) • Storage (mix of storage types)