of words in the leaflet. Not very good if you have trouble reading’ ‘Lots understand some of the words…. trauma…. clinicians…...? ‘Don’t ‘ exactly is a hub?? ‘What ‘ DASH (Durham Association Social Housing) Vulnerable Group facilitator feedback was: most of the group said ‘Generally understood what the video and leaflet talked about but it didn’t really apply to them’ Direct feedback from the group included: of what the BHP talks about doesn’t affect me as it is community services provided by other organisations that I access ‘Most and hardly anything mentioned in the video’ Question 2. What effect do you think it will have for your hospital services? Common issues raised: Travel: There was widespread concern about travel times to hospital for appointments if they were to be further away. Challenges for those who don’t drive including cost and lack of public transport/hospital transport/volunteer drivers were highlighted in addition to parking and access issues for those who do drive. to travel if the specialist hospital is further away or if the hospital where you continue your care is further away, how ‘Further will family support you?’ can feel isolated if specialist centre is too far away to visit’ ‘People/patients parking is horrendous in hospitals as well as paying to park’ ‘Car is difficult to travel further and costs more money when we rely on a pension.’ ‘It
‘Lots of words in the leaflet. Not very good if you have trouble reading’ ‘Don’t understand some of the words…. trauma…. clinicians…...? ‘ ‘What exactly is a hub?? ‘ DASH (Durham Association Social Housing) Vulnerable Group facilitator feedback was: ‘Generally most of the group said understood what the video and leaflet talked about but it didn’t really apply to them’ Direct feedback from the group included: ‘Most of what the BHP talks about doesn’t affect me as it is community services provided by other organisations that I access and hardly anything mentioned in the video’ Question 2. What effect do you think it will have for your hospital services? Common issues raised: Travel: There was widespread concern about travel times to hospital for appointments if they were to be further away. Challenges for those who don’t drive including cost and lack of public transport/hospital transport/volunteer drivers were highlighted in addition to parking and access issues for those who do drive. ‘Further to travel if the specialist hospital is further away or if the hospital where you continue your care is further away, how will family support you?’ ‘People/patients can feel isolated if specialist centre is too far away to visit’ ‘Car parking is horrendous in hospitals as well as paying to park’ ‘It is difficult to travel further and costs more money when we rely on a pension.’