19 More effective communication to Percentage of Updated: 65% 70% 87% of survey respondents ≥ a broad public about intellectual stakeholders with a of survey perceived WIPO’s public image property and WIPO’s role positive recognition of respondents as good, very good or excellent. WIPO’s mission, activities perceived 81% of survey respondents and organizational image WIPO as the perceived WIPO as the global global leader forum for the promotion of IP. in the (WIPO Service Orientation protection and Survey results, August 2013) promotion of IP (Stakeholders Perceptions Survey, Jan 2012) 20 WIPO effectively interacts and Number of joint Data not Activities:8 Workplans Implemented: 4 partners with UN and other IGO activities/workplans available Workplans:4 Joint Activities with IGOs: 17 processes and negotiations implemented and (e.g. Global Entrepreneurship reviewed in line with Week (GEW): 2012 (WIPO, agreements with partner UNCTAD, ILO, UNITAR) and organizations (new and 2013 (UNCTAD, UNITAR, ILO, existing MoU’s with IGOs) ITC, UNIGE/UNITEC, the Geneva Department for Economic Development, FER); Workshop on World Water Day (WIPO, IRENA and IGF) 21 Enhanced coordination and Percentage of queries for 100% 95% Despite an increase in the coherence within the Secretariat legal advice which receive number of requests for advice as prompt, independent and well as the fields covered, 98% reliable responses from of the queries received prompt the Office of the Legal and reliable responses from the Counsel OLC. 22 Efficient and effective results Satisfactory financial Unqualified Unqualified report An unqualified report was based programmatic and report from the External report from from the External received from the External financial planning, processing, Auditors confirms the the External Auditor Auditors for 2012. At the time of implementation, assessment and conformity of accounting Auditor publication, the results of the reporting operations with applicable 2013 audit have yet to be regulations, rules and released. standards
19 More effective communication to a broad public about intellectual property and WIPO’s role Percentage of stakeholders with a positive recognition of WIPO’s mission, activities and organizational image Updated: 65% of survey respondents perceived WIPO as the global leader in the protection and promotion of IP (Stakeholders Perceptions Survey, Jan 2012) ≥ 70% 87% of survey respondents perceived WIPO’s public image as good, very good or excellent. 81% of survey respondents perceived WIPO as the global forum for the promotion of IP. (WIPO Service Orientation Survey results, August 2013) 20 WIPO effectively interacts and partners with UN and other IGO processes and negotiations Number of joint activities/workplans implemented and reviewed in line with agreements with partner organizations (new and existing MoU’s with IGOs) Data not available Activities:8 Workplans:4 Workplans Implemented: 4 Joint Activities with IGOs: 17 (e.g. Global Entrepreneurship Week (GEW): 2012 (WIPO, UNCTAD, ILO, UNITAR) and 2013 (UNCTAD, UNITAR, ILO, ITC, UNIGE/UNITEC, the Geneva Department for Economic Development, FER); Workshop on World Water Day (WIPO, IRENA and IGF) 21 Enhanced coordination and coherence within the Secretariat Percentage of queries for legal advice which receive prompt, independent and reliable responses from the Office of the Legal Counsel 100% 95% Despite an increase in the number of requests for advice as well as the fields covered, 98% of the queries received prompt and reliable responses from the OLC. 22 Efficient and effective results based programmatic and financial planning, processing, implementation, assessment and reporting Satisfactory financial report from the External Auditors confirms the conformity of accounting operations with applicable regulations, rules and standards Unqualified report from the External Auditor Unqualified report from the External Auditor An unqualified report was received from the External Auditors for 2012. At the time of publication, the results of the 2013 audit have yet to be released.