by local management to resolve the issue. 7 If the review results in no change to the rating decision, proceed to Step 8. modifications to the rating decision, regardless of whether or not the new rating is related to the concerns, repeat the prior VSO’s steps. 8 Refer the case to the authorization activity. When the VSO has access to the eFolder, the VSO work queue Note: indicators in VBMS are sufficient notice that a rating decision or decision notice is available for review. For more information on VSO notification procedures, see the Reference: exhibit in M21-1, Part I, 3.B.4. 4. Exhibit: VSO Notification Guide Introduction This topic contains a flowchart to assist with VSO decision notifications. July 13, 2015 Change Date The graphic below contains a flowchart of the VSO decision notification a. VSO Notification process. Guide
by local management to resolve the issue. 7 If the review results in no change to the rating decision, proceed to Step 8. modifications to the rating decision, regardless of whether or not the new rating is related to the VSO’s concerns, repeat the prior steps. 8 Refer the case to the authorization activity. Note: When the VSO has access to the eFolder, the VSO work queue indicators in VBMS are sufficient notice that a rating decision or decision notice is available for review. Reference: For more information on VSO notification procedures, see the exhibit in M21-1, Part I, 3.B.4. 4. Exhibit: VSO Notification Guide Introduction This topic contains a flowchart to assist with VSO decision notifications. Change Date July 13, 2015 a. VSO Notification Guide The graphic below contains a flowchart of the VSO decision notification process.