The role of NT WorkSafe in harassment complaints Frontline team provides, and clarifies, information about initiating the process Firstly, the complaint is screened and the complainant is given information by an NT WorkSafe Permissioning and Advisory Services (PAS) senior staff members to ensure sufficient information is received from the complainant. PAS do not amount to providing legal advice. A legal practitioner should be consulted for legal advice. PAS staff will send you a complaint form which requires completion and return to NT WorkSafe. Once NT WorkSafe has received this completed complaint form, the process can commence. NT WorkSafe responds to workplace harassment complaints only in certain situations that fall within the scope of the WHS (NUL) Act: The complaint must (on the face of it) fall within the definition of workplace harassment The complaint must be in writing. The complainant will be given or sent an information package which must completed The complaint should have been raised at the workplace and an attempt made to resolve the complaint internally. Information regarding the outcome of this step should be included in the written complaint. NT WorkSafe will not provide mediation, counselling or victim support. NT WorkSafe does not: handle grievance with workplace’s organisational and management practices or poor management practices as they are not defined as workplace bullying handle where workers feel upset or undervalued at work this does not mean – an individual is being bullied have the authority to order the employer to discipline the alleged bully or terminate their employment have the authority to take sides have the authority to provide legal advice about any proceedings or claims become involved in the specific details of the alleged bullying activities – mediate between the aggrieved person and the alleged bully validate the – alleged bullying discuss remuneration/ compensation solve the problem – – (this ultimate responsibility rests with the workplace parties).
The role of NT WorkSafe in harassment complaints Frontline team provides, and clarifies, information about initiating the process Firstly, the complaint is screened and the complainant is given information by an NT WorkSafe Permissioning and Advisory Services (PAS) senior staff members to ensure sufficient information is received from the complainant. PAS do not amount to providing legal advice. A legal practitioner should be consulted for legal advice. PAS staff will send you a complaint form which requires completion and return to NT WorkSafe. Once NT WorkSafe has received this completed complaint form, the process can commence. NT WorkSafe responds to workplace harassment complaints only in certain situations that fall within the scope of the WHS (NUL) Act: The complaint must (on the face of it) fall within the definition of workplace harassment The complaint must be in writing. The complainant will be given or sent an information package which must completed The complaint should have been raised at the workplace and an attempt made to resolve the complaint internally. Information regarding the outcome of this step should be included in the written complaint. NT WorkSafe will not provide mediation, counselling or victim support. NT WorkSafe does not: handle grievance with workplace’s organisational and management practices or poor management practices as they are not defined as workplace bullying handle where workers feel upset or undervalued at work – this does not mean an individual is being bullied have the authority to order the employer to discipline the alleged bully or terminate their employment have the authority to take sides have the authority to provide legal advice about any proceedings or claims become involved in the specific details of the alleged bullying activities – mediate between the aggrieved person and the alleged bully – validate the alleged bullying – discuss remuneration/ compensation – solve the problem (this ultimate responsibility rests with the workplace parties).