Contemporaneous notice is required when a benefits are beneficiary’s suspended or discontinued. For more information on References: the EP used for developing for a correct address, see M21-1, Part III, Subpart iii, 1.B.9.d resuming payments when an award is stopped because the claimant’s address is unknown, see , and M21-1, Part III, Subpart vi, 8.5 contemporaneous notice, see M21-1, Part I, 2.D, and 800 series work items, see M21-1, Part III, Subpart v, 10. Do not extend the one-year time limit for submission of evidence in support l. Effect of Undeliverable of a claim if Mail on the One-Year Time VA sent the request for evidence to the last known address claimant’s Limit for the request was returned as undeliverable, and Submission of attempts to obtain a correct address were unsuccessful. Evidence For more information on the one-year time limit, see Reference: If a claimant or beneficiary is unable or unwilling to furnish a correct mailing m. Claimants Who Are address but wishes to continue pursuing a claim and/or receiving benefits, Unable or send his/her correspondence and/or benefit checks to the Unwilling to Furnish a Agent Cashier of the office or center having jurisdiction over the claims Correct folder, or Address Agent Cashier of any VA facility deemed appropriate. For more information on the delivery of correspondence or Reference: benefit checks to homeless claimants, see The table below describes the handling of checks and correspondence that n. Checks or beneficiaries and/or claimants fail to collect from Agent Cashiers within 30 Not Collected days. from Agent Cashiers Within 30 Days If a... Then the... beneficiary fails to Agent Cashier returns the check to the collect his/her benefit Department of the Treasury. check from an Agent Cashier within 30 days This action suspends the Result: beneficiary’s award.
Contemporaneous notice is required when a beneficiary’s benefits are suspended or discontinued. References: For more information on the EP used for developing for a correct address, see M21-1, Part III, Subpart iii, 1.B.9.d resuming payments when an award is stopped because the claimant’s address is unknown, see , and M21-1, Part III, Subpart vi, 8.5 contemporaneous notice, see M21-1, Part I, 2.D, and 800 series work items, see M21-1, Part III, Subpart v, 10. l. Effect of Undeliverable Mail on the One-Year Time Limit for Submission of Evidence Do not extend the one-year time limit for submission of evidence in support of a claim if VA sent the request for evidence to the claimant’s last known address the request was returned as undeliverable, and attempts to obtain a correct address were unsuccessful. Reference: For more information on the one-year time limit, see m. Claimants Who Are Unable or Unwilling to Furnish a Correct Address If a claimant or beneficiary is unable or unwilling to furnish a correct mailing address but wishes to continue pursuing a claim and/or receiving benefits, send his/her correspondence and/or benefit checks to the Agent Cashier of the office or center having jurisdiction over the claims folder, or Agent Cashier of any VA facility deemed appropriate. Reference: For more information on the delivery of correspondence or benefit checks to homeless claimants, see n. Checks or Not Collected from Agent Cashiers Within 30 Days The table below describes the handling of checks and correspondence that beneficiaries and/or claimants fail to collect from Agent Cashiers within 30 days. If a... Then the... beneficiary fails to collect his/her benefit check from an Agent Cashier within 30 days Agent Cashier returns the check to the Department of the Treasury. Result: This action suspends the beneficiary’s award.