this chapter we report our finding about the Project. In Section 4.1 we examine the progress and achievements of the Project in operationalising Porter’s ideas about value in health care broadly in six-monthly sections from June 2012 up to December 2014 and March 2015. In Section 4.2 we then report our findings about the organisational context and influences on the progress and achievements. In order to help the reader keep track of the progress of the Project during this time we include here a table that very briefly summarises the main activities and achievements. Date VBHC Activity and Achievements Preparation and setting up teams. Initial discussions about July to December 2012 grouping of patients and mapping pathways. Discussions about value; planning of data analysis. January to June 2013 June 2013: appointment of full-time data analyst leading to substantial analyses of existing KCH data. Discussions with patient groups outcomes. Detailed collation, processing, and analysis of KCH activity, July to December 2013 outcome and cost data. October 2013: first drafts (with gaps) of Value Dashboards. First collection of psycho-social outcomes date from patients through IMPARTS project. Service Improvement Workshop December 2014. Collection and analysis of new kinds of outcome data; more January to June 2014 detailed analysis of existing KCH activity, cost and outcome data. Discussion of of enquiry’ and planning service ‘lines improvements. Presentations about Project in local and national meetings. Winner in Financial Services section of Health Service June 2014 to March Journal Value in Healthcare Awards September 2014. 2015 Planning and implementation of service improvements PDSA methodology. February 2015: 15 improvements in place; 10 more planned.
this chapter we report our finding about the Project. In Section 4.1 we examine the progress and achievements of the Project in operationalising Porter’s ideas about value in health care broadly in six-monthly sections from June 2012 up to December 2014 and March 2015. In Section 4.2 we then report our findings about the organisational context and influences on the progress and achievements. In order to help the reader keep track of the progress of the Project during this time we include here a table that very briefly summarises the main activities and achievements. Date VBHC Activity and Achievements July to December 2012 Preparation and setting up teams. Initial discussions about grouping of patients and mapping pathways. January to June 2013 Discussions about value; planning of data analysis. June 2013: appointment of full-time data analyst leading to substantial analyses of existing KCH data. Discussions with patient groups outcomes. July to December 2013 Detailed collation, processing, and analysis of KCH activity, outcome and cost data. October 2013: first drafts (with gaps) of Value Dashboards. First collection of psycho-social outcomes date from patients through IMPARTS project. Service Improvement Workshop December 2014. January to June 2014 Collection and analysis of new kinds of outcome data; more detailed analysis of existing KCH activity, cost and outcome data. Discussion of ‘lines of enquiry’ and planning service improvements. Presentations about Project in local and national meetings. June 2014 to March 2015 Winner in Financial Services section of Health Service Journal Value in Healthcare Awards September 2014. Planning and implementation of service improvements PDSA methodology. February 2015: 15 improvements in place; 10 more planned.