Measuring Social Outcomes enables: know actual outcomes see the big picture whole story – Better evidence base include voice of clients balance quantity and quality of service know needs and gaps Better planning understand interactions of the system Better resource know what works best, who for allocation know what is effective and what is not know to improve Better practice change practice and approaches to meet needs feedback drives better outcomes for clients builds capacity to monitor and manage performance creates shared language Better systems efficient use of resources builds capacity to monitor and manage performance know positive impacts to individuals know value of service to individuals Better articulation of track pathways to change benefits know contribution to community and improved society show cost benefit justify expenditure Better investment increase access to resources Increased funding To achieve the benefit of social outcomes measurement, what systems and processes need to be in place?
Measuring Social Outcomes enables: Better evidence base know actual outcomes see the big picture – whole story include voice of clients balance quantity and quality of service Better planning know needs and gaps understand interactions of the system Better resource allocation know what works best, who for Better practice know what is effective and what is not know to improve change practice and approaches to meet needs feedback drives better outcomes for clients Better systems builds capacity to monitor and manage performance creates shared language efficient use of resources builds capacity to monitor and manage performance Better articulation of benefits know positive impacts to individuals know value of service to individuals track pathways to change know contribution to community and improved society Better investment show cost benefit justify expenditure increase access to resources Increased funding To achieve the benefit of social outcomes measurement, what systems and processes need to be in place?