PPG has negotiated the use of the noticeboard outside Alrewas pharmacy on a permanent basis. Used to put key posters and information from the practice and PPG in a different area of the village. Flu clinics also advertised at the local chip shop which is a key location. Specific events/actions The PPG organised a community event to engage patients in the discussion of the CCG’s Improving Lives programme. A public meeting was held in February 2015 and was attended by over 50 members of the public, CCG and shortlisted provider representatives. This was publicised via the media and handouts to patients. The PPG also invited other local PPGs. The PPG has led the plan to introduce defibrillators in Alrewas village. This has included raising buying defibs, negotiating potential locations, installing and checking defibs and running 2 Heart Start courses in September 2015. Six defibs are now in situ. Only one is outstanding. The PPG has also supported the development of the defib programme in Fradley, providing advice and guidance to Fradley Parish Council via a member of our PPG. Fradley village now has 2 defibs in situ. Result of actions and impact on patients and carers (including how publicised): Key actions regarding feedback on appointment availability and booking reviewed (see action point 3). Ensured patients’ views recognised and represented. The use of both information posts in surgery, on the website and via community noticeboards and newsletters has widened the practice’s communication with patients across the village and increased the likelihood of messages being seen/responded to. The organisation of the community event regarding Improving Lives and the continuation of the defibrillator campaign have highlighted key issues affecting care to patients in the practice area and ensured that opportunities are available for their involvement/comment/participation to improvements or changes that affect them directly. Priority area 2
PPG has negotiated the use of the noticeboard outside Alrewas pharmacy on a permanent basis. Used to put key posters and information from the practice and PPG in a different area of the village. Flu clinics also advertised at the local chip shop which is a key location. Specific events/actions The PPG organised a community event to engage patients in the discussion of the CCG’s Improving Lives programme. A public meeting was held in February 2015 and was attended by over 50 members of the public, CCG and shortlisted provider representatives. This was publicised via the media and handouts to patients. The PPG also invited other local PPGs. The PPG has led the plan to introduce defibrillators in Alrewas village. This has included raising buying defibs, negotiating potential locations, installing and checking defibs and running 2 Heart Start courses in September 2015. Six defibs are now in situ. Only one is outstanding. The PPG has also supported the development of the defib programme in Fradley, providing advice and guidance to Fradley Parish Council via a member of our PPG. Fradley village now has 2 defibs in situ. Result of actions and impact on patients and carers (including how publicised): Key actions regarding feedback on appointment availability and booking reviewed (see action point 3). Ensured patients’ views recognised and represented. The use of both information posts in surgery, on the website and via community noticeboards and newsletters has widened the practice’s communication with patients across the village and increased the likelihood of messages being seen/responded to. The organisation of the community event regarding Improving Lives and the continuation of the defibrillator campaign have highlighted key issues affecting care to patients in the practice area and ensured that opportunities are available for their involvement/comment/participation to improvements or changes that affect them directly. Priority area 2