contact you to request that you update your email address. We are not obliged to notify you when a new Online Bill is made available in My Account on the telstra.com website. As a courtesy and unless you are on Email Bill, we will attempt to give you notice that your bill is available for viewing online (for example, by SMS or by email to your last registered billing email address). It is your responsibility to contact us if you do not receive billing notices. Provided that we use our best endeavours to deliver your Email Bill or other billing notices your Telstra account(s), remain payable by you by the due date specificied in the bill, whether or not you receive, read or access your Email Bill or Online Bill or any notices from us regarding your Email Bill or Online Bill. It is your responsibility to: keep your contact details, and billing notices address up to date and notify us of any changes; ensure that you have sufficient space available in your email mailbox to receive our billing notices; contact us if you do not receive your Email Bill or any billing notices. You may wish to first check your junk email folder to see if your billing notices have been delivered there instead of your Inbox; keep your email account and mobile phone secure to protect the privacy of your personal and credit information contained in billing notices; and if you have elected Online Billing, regularly check the telstra.com website for your delivered Online Bills and other billing notices. Your Bills and any related emails will count towards your usage allowance under your plan. We may change these Email Bill and Online Bill terms in accordance with clauses 1.4 and 1.5. You agree that we may tell you about changes to these terms using the email address on your account for your billing notices. You can cancel your service You can cancel your service at any time by telling us in writing at least 30 days beforehand. However, if you cancel your service before the end of any fixed length contract we may charge you any applicable early termination charges. If you cancel a service before we have provided it to you, we can charge you any costs we incurred in preparing to provide it to you. When we can cancel or suspend your service We can suspend or cancel a service if:
contact you to request that you update your email address. We are not obliged to notify you when a new Online Bill is made available in My Account on the telstra.com website. As a courtesy and unless you are on Email Bill, we will attempt to give you notice that your bill is available for viewing online (for example, by SMS or by email to your last registered billing email address). It is your responsibility to contact us if you do not receive billing notices. Provided that we use our best endeavours to deliver your Email Bill or other billing notices your Telstra account(s), remain payable by you by the due date specificied in the bill, whether or not you receive, read or access your Email Bill or Online Bill or any notices from us regarding your Email Bill or Online Bill. It is your responsibility to: keep your contact details, and billing notices address up to date and notify us of any changes; ensure that you have sufficient space available in your email mailbox to receive our billing notices; contact us if you do not receive your Email Bill or any billing notices. You may wish to first check your junk email folder to see if your billing notices have been delivered there instead of your Inbox; keep your email account and mobile phone secure to protect the privacy of your personal and credit information contained in billing notices; and if you have elected Online Billing, regularly check the telstra.com website for your delivered Online Bills and other billing notices. Your Bills and any related emails will count towards your usage allowance under your plan. We may change these Email Bill and Online Bill terms in accordance with clauses 1.4 and 1.5. You agree that we may tell you about changes to these terms using the email address on your account for your billing notices. You can cancel your service You can cancel your service at any time by telling us in writing at least 30 days beforehand. However, if you cancel your service before the end of any fixed length contract we may charge you any applicable early termination charges. If you cancel a service before we have provided it to you, we can charge you any costs we incurred in preparing to provide it to you. When we can cancel or suspend your service We can suspend or cancel a service if: