TTY Basics Fed IP Relay variations TTY Etiquette Sprint/Fed IP Relay International Calling Closing a Conversation Sprint/Fed IP Variations Agent Responsibility Sprint/Fed IP Fast Busy Call Set Up Sprint/Fed IP 2-Line VCO Call Closing Sprint/Fed IP Conversation Lag Time TTY to Closing a Conversation Sprint/Fed IP Interrupts Operator Role Closure Voice Mail Greeting Operator Close Protocol Guide: Cellular & Wireless Phones Disallowed Calls Video Relay Service Glossary of Abbreviations & Terms Devices & Pagers TTY Practice Session TTY Public Payphone Auto-Corrected Abbreviations Sprint National Relay Standard Abbreviations Sprint International Typing Variations Inbound international calling Internet Characters Sprint International Variations Non-Baudot Supported Characters Non-Standard TTY Verbatim - Outbound International calling Contraction Spelling Transfer Menu Punctuation Reseller call processing Agent/Operator Role CapTel SKSK Relay-CapTel Background Noises while TTY user is Typing CapTel-Relay Typing Monetary Units CapTel Transfers 711 Dedicated CapTel Transfer TTY Garble During Typing Alternate Languages XXX to Correct Typing Spanish Language Customer Service Communication Devices Relay Caller ID Data Transmission Speed True Caller ID Code Per Call Turbo Code Interrupt Per Line Block Enhanced Turbo Dial Thru - (ETurbo) Permanent Call Blocking Disable Turbo Code Mode Caller ID Blocking - True Caller ID American Standard Code Information Connecting Variations Interchange Misdialed Phrase ASCII Interrupts Dialed 711 Instead of 911 Sprint IP - Internet Relay 711 Spanish Sprint IP call processing Request for Relay Numbers Internet variations Cellular/Wireless problem reaching 711 is optional 611/811 (LEC Service Access) ‘GA’ Sprint IP Standard Svc Explanation 700 Text Flow 900 Numbers & Call Processing Interruptions without garble Correctional Facility/Prison Calls Conversational flow Use of Relay through Correctional Facilities: ASL Emoticons Text Message Abbreviations Correctional Facility Call Processing, Relay Abuse – IP Acronyms Spanish & French Language Service Sprint IP Variations International calling restrictions Info Digit list 911 Emergency Overview of System System Overview Dial Window & Equipment Login/Logout Scratch Pad Agent Profile Transfer Panel Clicking the Headset Dragging/Dropping Status Bar Copy/Paste Record Feature Drop Down Boxes Function Keys Block Radio Button Ctrl-Switch Scroll Bars Switch Sliders The Keyboard Tables Alpha Keys
TTY Basics TTY Etiquette Closing a Conversation Agent Responsibility Call Set Up Call Closing TTY to Closing a Conversation Operator Role Closure Operator Close Protocol Guide: Disallowed Calls Glossary of Abbreviations & Terms TTY Practice Session Auto-Corrected Abbreviations Standard Abbreviations Typing Variations Internet Characters Non-Baudot Supported Characters Verbatim - Contraction Spelling Punctuation Agent/Operator Role SKSK Background Noises while TTY user is Typing Typing Monetary Units 711 TTY Garble During Typing XXX to Correct Typing Communication Devices Data Transmission Speed Code Turbo Code Interrupt Enhanced Turbo Dial Thru - (ETurbo) Disable Turbo Code Mode American Standard Code Information Interchange ASCII Interrupts Sprint IP - Internet Relay Sprint IP call processing Internet variations ‘GA’ is optional Sprint IP Standard Svc Explanation Text Flow Interruptions without garble Conversational flow ASL Emoticons – Text Message Abbreviations IP Acronyms Sprint IP Variations Fed IP Relay variations Sprint/Fed IP Relay International Calling Sprint/Fed IP Variations Sprint/Fed IP Fast Busy Sprint/Fed IP 2-Line VCO Sprint/Fed IP Conversation Lag Time Sprint/Fed IP Interrupts Voice Mail Greeting Cellular & Wireless Phones Video Relay Service Devices & Pagers TTY Public Payphone Sprint National Relay Sprint International Inbound international calling Sprint International Variations Non-Standard TTY Outbound International calling Transfer Menu Reseller call processing CapTel Relay-CapTel CapTel-Relay CapTel Transfers Dedicated CapTel Transfer Alternate Languages Spanish Language Customer Service Relay Caller ID True Caller ID Per Call Per Line Block Permanent Call Blocking Caller ID Blocking - True Caller ID Connecting Variations Misdialed Phrase Dialed 711 Instead of 911 711 Spanish Request for Relay Numbers Cellular/Wireless problem reaching 711 611/811 (LEC Service Access) 700 900 Numbers & Call Processing Correctional Facility/Prison Calls Use of Relay through Correctional Facilities: Correctional Facility Call Processing, Relay Abuse Spanish & French Language Service International calling restrictions Info Digit list 911 Emergency Overview of System & Equipment System Overview Login/Logout Agent Profile Clicking the Dragging/Dropping Copy/Paste Drop Down Boxes Radio Button Scroll Bars Sliders Tables Dial Window Scratch Pad Transfer Panel Headset Status Bar Record Feature Function Keys Block Ctrl-Switch Switch The Keyboard Alpha Keys