Opting into Washington Integrated Service Delivery Model ISD is a work in progress. Not all components of the model will be fully in place on day one. This document is intended to help WDCs opting into the model figure out their current status, identify which items they need to address to implement the ISD model, and set timelines for implementation. This document can be useful for WDCs to revisit over the course of their implementation. The status of each component may vary from site to site. Key components of model Current Status Next steps Completion date Customer experience engineered so that ___planning every customer accessing WorkSource has ___ready to launch a value added interaction during their first ___launched visit ___evaluating/improving Co-enrollment of all new job seekers ___planning accessing Worksource into Title III ___ready to launch and Title 1 Adult programs ___launched ___evaluating/improving Organization of staff and services around ___planning functions/customer needs rather than ___ready to launch programs or agencies ___launched ___evaluating/improving Functional supervision/leadership in place ___planning to support functional teams as needed ___ready to launch ___launched ___evaluating/improving Robust menu of services relevant to the ___planning local/regional economy available including ___ready to launch screening, assessment, skill development, ___launched work-readiness, and certification. ___evaluating/improving Customer (job seeker and business) input ___planning and data used to continuously improve ___ready to launch services. ___launched ___evaluating/improving Staff development to fulfill new roles and ___planning responsibilities and support continuous ___ready to launch improvement ___launched
Opting into Washington Integrated Service Delivery Model ISD is a work in progress. Not all components of the model will be fully in place on day one. This document is intended to help WDCs opting into the model figure out their current status, identify which items they need to address to implement the ISD model, and set timelines for implementation. This document can be useful for WDCs to revisit over the course of their implementation. The status of each component may vary from site to site. Key components of model Current Status Next steps Completion date Customer experience engineered so that every customer accessing WorkSource has a value added interaction during their first visit ___planning ___ready to launch ___launched ___evaluating/improving Co-enrollment of all new job seekers accessing Worksource into Title III and Title 1 Adult programs ___planning ___ready to launch ___launched ___evaluating/improving Organization of staff and services around functions/customer needs rather than programs or agencies ___planning ___ready to launch ___launched ___evaluating/improving Functional supervision/leadership in place to support functional teams as needed ___planning ___ready to launch ___launched ___evaluating/improving Robust menu of services relevant to the local/regional economy available including screening, assessment, skill development, work-readiness, and certification. ___planning ___ready to launch ___launched ___evaluating/improving Customer (job seeker and business) input and data used to continuously improve services. ___planning ___ready to launch ___launched ___evaluating/improving Staff development to fulfill new roles and responsibilities and support continuous improvement ___planning ___ready to launch ___launched