UNIT TITLE: PLAN, MANAGE AND CONDUCT MEETINGS NOMINAL HOURS: 30 D1.HGE.CL7.08 D1.HGA.CL6.05 UNIT NUMBER: UNIT DESCRIPTOR: This unit with the skills and knowledge required to plan, manage and conduct meetings in a range of settings within the hotel and travel industries. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Plan and prepare for meetings Unit Variables 1.1 Identify the need for meetings and who The Unit Variables provide advice to interpret the scope and context of this unit of competence, should attend allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment 1.2 Decide on the style of the meeting and level of formality required according to This unit applies to all industry sectors that seek to plan, manage and conduct meetings within the meeting purpose, occasion, nature of labor divisions of the hotel and travel industries and may include: participants and enterprise procedures Front Office 1.3 Make arrangements for the meeting in Housekeeping accordance with organisational Food and Beverage Service requirements and within designated timelines Food Production 1.4 Develop an agenda in accordance with the Travel Agencies purpose of the meeting Tour Operation 1.5 Prepare meeting papers and dispatch to Meetings may relate to: participants before the meeting, where appropriate, and within appropriate one-off meetings timeframes regular meetings Element 2: Conduct meetings group dynamics 2.1 Chair meetings in accordance with teleconferences enterprise procedures and meeting protocols video conferences
UNIT TITLE: PLAN, MANAGE AND CONDUCT MEETINGS NOMINAL HOURS: 30 UNIT NUMBER: D1.HGE.CL7.08 D1.HGA.CL6.05 UNIT DESCRIPTOR: This unit with the skills and knowledge required to plan, manage and conduct meetings in a range of settings within the hotel and travel industries. ELEMENTS AND PERFORMANCE CRITERIA UNIT VARIABLE AND ASSESSMENT GUIDE Element 1: Plan and prepare for meetings 1.1 Identify the need for meetings and who should attend 1.2 Decide on the style of the meeting and level of formality required according to meeting purpose, occasion, nature of participants and enterprise procedures 1.3 Make arrangements for the meeting in accordance with organisational requirements and within designated timelines 1.4 Develop an agenda in accordance with the purpose of the meeting 1.5 Prepare meeting papers and dispatch to participants before the meeting, where appropriate, and within appropriate timeframes Element 2: Conduct meetings 2.1 Chair meetings in accordance with enterprise procedures and meeting protocols Unit Variables The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment This unit applies to all industry sectors that seek to plan, manage and conduct meetings within the labor divisions of the hotel and travel industries and may include: Front Office Housekeeping Food and Beverage Service Food Production Travel Agencies Tour Operation Meetings may relate to: one-off meetings regular meetings group dynamics teleconferences video conferences