Doing business ethically We expect everyone who works with BT to act with integrity. Employees must follow our statement of business practice: The Way We Work. We expect our suppliers and business partners to do the same. Doing business ethically means being honest, complying with the law and playing a positive role in society. This is essential to build trust with customers, investors and other stakeholders. And it helps to avoid fines, lawsuits and damage to our reputation. the right thing The Way We Work () sets out our business practices and our values the behaviour we – expect from all BT people. An updated version will be launched in 2016/17, but the key message remains: follow our values, do what’s right and, if in doubt, ask. We advise anyone facing an ethical dilemma to ask themselves: is it legal? is it in line with our values and The Way We Work? would I be happy reading about it in the newspapers? am I comfortable with this decision? could I explain my decision to my colleagues or my family? The Way We Work offers clear guidance on specific issues such as gifts and hospitality, conflicts of interest, data governance and human rights. We do not tolerate bribery or corruption in any form. All employees must follow The Way We Work, and suppliers and other business partners are expected to do likewise. The Chief Executive, Group Finance Director and senior finance managers also sign up to an additional code of ethics with requirements for their roles. Building awareness Everyone at BT must retrain regularly on The Way We Work; since June 2015, that’s become an annual requirement. By the end of March, 99.2% of BT people (other than those on sick, maternity/ paternity leave, etc.) had completed the course. We also offer our people additional training relevant to their role, such as anti-corruption training for high risk roles. We raise awareness of ethics throughout the year. This year, we:
Doing business ethically We expect everyone who works with BT to act with integrity. Employees must follow our statement of business practice: The Way We Work. We expect our suppliers and business partners to do the same. Doing business ethically means being honest, complying with the law and playing a positive role in society. This is essential to build trust with customers, investors and other stakeholders. And it helps to avoid fines, lawsuits and damage to our reputation. the right thing The Way We Work () sets out our business practices and our values – the behaviour we expect from all BT people. An updated version will be launched in 2016/17, but the key message remains: follow our values, do what’s right and, if in doubt, ask. We advise anyone facing an ethical dilemma to ask themselves: is it legal? is it in line with our values and The Way We Work? would I be happy reading about it in the newspapers? am I comfortable with this decision? could I explain my decision to my colleagues or my family? The Way We Work offers clear guidance on specific issues such as gifts and hospitality, conflicts of interest, data governance and human rights. We do not tolerate bribery or corruption in any form. All employees must follow The Way We Work, and suppliers and other business partners are expected to do likewise. The Chief Executive, Group Finance Director and senior finance managers also sign up to an additional code of ethics with requirements for their roles. Building awareness Everyone at BT must retrain regularly on The Way We Work; since June 2015, that’s become an annual requirement. By the end of March, 99.2% of BT people (other than those on sick, maternity/ paternity leave, etc.) had completed the course. We also offer our people additional training relevant to their role, such as anti-corruption training for high risk roles. We raise awareness of ethics throughout the year. This year, we: