network (across all lines of business) For physicians Single, 20 that are Radio Checkboxes. words. available to group. N/A OK. deliver N/A OK. 1: Telehealth via web web/telehealth 1: On demand, (video), 2: Within 4 consultations, 2: Telehealth hours, what is the via phone, 3: Within average wait 3: same day, Combination time? If 4: Scheduled of web (video) follow-up Applicant can and phone, within 48 provide average 4: Instant hours, wait time - messaging, 5: Other describe how 5: Email, (describe) 6: Other that is (specify) monitored in detail box at end of question Applicant 50 words. 20 promotes N/A OK. words. telehealth (either through vendor or medical group) as an alternative to the ED for urgent health issues (describe specific engagement efforts and any specific contractual requirements related to this topic for vendors or medical groups) Member reach Percent. Multi, 20 of physicians Checkboxes. words. providing N/A OK. web/telehealth 1: Telehealth via web consultations (video), (i.e. what % of 2: Telehealth members are
network (across all lines of business) For physicians that are available to deliver web/telehealth consultations, what is the average wait time? If Applicant can provide average wait time - describe how that is monitored in detail box at end of question Single, Radio group. N/A OK. 1: On demand, 2: Within 4 hours, 3: Within same day, 4: Scheduled follow-up within 48 hours, 5: Other (describe) Checkboxes. N/A OK. 1: Telehealth via web (video), 2: Telehealth via phone, 3: Combination of web (video) and phone, 4: Instant messaging, 5: Email, 6: Other (specify) 20 words. Applicant promotes telehealth (either through vendor or medical group) as an alternative to the ED for urgent health issues (describe specific engagement efforts and any specific contractual requirements related to this topic for vendors or medical groups) 50 words. N/A OK. 20 words. Member reach of physicians providing web/telehealth consultations (i.e. what % of members are Percent. Multi, Checkboxes. N/A OK. 1: Telehealth via web (video), 2: Telehealth 20 words.