copayment is due at the time Patient says, me.” “Bill “Your of your visit. Your insurance requires us to collect this amount each time you see a doctor.” (if provider approves rescheduling) would be happy to reschedule your “I visit for a time when you will have the cash or you can pay today using a check, credit or debit card. Which would you prefer?” Patient says, insurance certainly will be billing your “My “We company will take care of this.” insurance for the amount they have contracted to pay for the doctor's (practice accepts insurance) services. However, your coverage requires you to pay your copayment at the time of service.” Your only responsibility today is $___. You will be billed for any balance after the insurance company pays its portion.” will be happy to help you file a claim Patient says, insurance “My “We company will take care of this.” with your carrier. However, as we (practice doesn’t accept explained, since we don’t accept your insurance) insurance, you are responsible for paying for your visit. Would you like to pay that today with cash, check, credit, or debit card?” Patient asks you to waive a unable to waive (or discount) your “I'm copayment payment. The insurance rules for this are explained in your benefits booklet). If you'd like, I could get (name of person responsible for meeting privately with patients who escalate) to explain this further. However, we still will require you to pay $___ for your services today.”
Patient says, “Bill me.” “Your copayment is due at the time of your visit. Your insurance requires us to collect this amount each time you see a doctor.” (if provider approves rescheduling) “I would be happy to reschedule your visit for a time when you will have the cash or you can pay today using a check, credit or debit card. Which would you prefer?” Patient says, “My insurance company will take care of this.” (practice accepts insurance) “We certainly will be billing your insurance for the amount they have contracted to pay for the doctor's services. However, your coverage requires you to pay your copayment at the time of service.” Your only responsibility today is $___. You will be billed for any balance after the insurance company pays its portion.” Patient says, “My insurance company will take care of this.” (practice doesn’t accept insurance) “We will be happy to help you file a claim with your carrier. However, as we explained, since we don’t accept your insurance, you are responsible for paying for your visit. Would you like to pay that today with cash, check, credit, or debit card?” Patient asks you to waive a copayment “I'm unable to waive (or discount) your payment. The insurance rules for this are explained in your benefits booklet). If you'd like, I could get (name of person responsible for meeting privately with patients who escalate) to explain this further. However, we still will require you to pay $___ for your services today.”