Attainment against the Health and Disability Services Standards The following table contains the results of all the standards assessed by the auditors at this audit. Depending on the services they provide, not all standards are relevant to all providers and not all standards are assessed at every audit. Please note that Standard 1.3.3: Service Provision Requirements has been removed from this report, as it includes information specific to the healthcare of individual residents. Any corrective actions required relating to this standard, as a result of this audit, are retained and displayed in the next section. For more information on the standards, please here. For more information on the different types of audits and what they cover please click here. Standard with desired outcome Attainment Audit Evidence Rating Standard 1.1.1: Consumer Rights During FA Ryman policies and procedures are being implemented that align with the requirements Service Delivery of the Health and Disability Commissioner’s (HDC) Code of Health and Disability Services Consumers’ Rights (the Code). Information related to the Code is made Consumers receive services in accordance available to residents and their families. Twelve care staff (three unit-coordinators, one with consumer rights legislation. registered nurse (RN), six caregivers and two activities coordinators) interviewed, confirmed their understanding of the Code and how it is incorporated into their working environment. Staff receive training about the Code during their induction to the service. This training continues through the mandatory staff education and was last completed in November 2017. Standard 1.1.10: Informed Consent FA The service has in place a policy for informed consent and resuscitation. The service is committed to meeting the requirements of the Code of Health and Disability Services Consumers and where appropriate their Consumers Rights. Written information on informed consent and permission granted family/whānau of choice are provided with the for general consent is included in the admission agreement. The RNs interviewed information they need to make informed reported informed consent is discussed at the time the resident is admitted to the facility choices and give informed consent. and when additional consent requires to be obtained, such as influenza vaccinations. Informed consent and copies of legal documents such as Enduring Power of Attorney (EPOA) for residents were sighted on 11 resident files reviewed including five rest
Attainment against the Health and Disability Services Standards The following table contains the results of all the standards assessed by the auditors at this audit. Depending on the services they provide, not all standards are relevant to all providers and not all standards are assessed at every audit. Please note that Standard 1.3.3: Service Provision Requirements has been removed from this report, as it includes information specific to the healthcare of individual residents. Any corrective actions required relating to this standard, as a result of this audit, are retained and displayed in the next section. For more information on the standards, please here. For more information on the different types of audits and what they cover please click here. Standard with desired outcome Attainment Rating Audit Evidence Standard 1.1.1: Consumer Rights During Service Delivery Consumers receive services in accordance with consumer rights legislation. FA Ryman policies and procedures are being implemented that align with the requirements of the Health and Disability Commissioner’s (HDC) Code of Health and Disability Services Consumers’ Rights (the Code). Information related to the Code is made available to residents and their families. Twelve care staff (three unit-coordinators, one registered nurse (RN), six caregivers and two activities coordinators) interviewed, confirmed their understanding of the Code and how it is incorporated into their working environment. Staff receive training about the Code during their induction to the service. This training continues through the mandatory staff education and was last completed in November 2017. Standard 1.1.10: Informed Consent Consumers and where appropriate their family/whānau of choice are provided with the information they need to make informed choices and give informed consent. FA The service has in place a policy for informed consent and resuscitation. The service is committed to meeting the requirements of the Code of Health and Disability Services Consumers Rights. Written information on informed consent and permission granted for general consent is included in the admission agreement. The RNs interviewed reported informed consent is discussed at the time the resident is admitted to the facility and when additional consent requires to be obtained, such as influenza vaccinations. Informed consent and copies of legal documents such as Enduring Power of Attorney (EPOA) for residents were sighted on 11 resident files reviewed including five rest