Service Configuration management Security management management & and Centre Use Case / Scenario & versioning Data Collaboration (Part 2) (optional) identity Data & Management data broker IMAP4 classification with administration management administration VoIP conferencing client and management messaging Level POP3, media support Government compliant labelling Multi-service Management management Onshore/Offshore Document NSW Artefacts Any Collaboration Project presence Encrypted Centre provision Social Secure SMTP authentication and Self-service Full-service Service support Integrated Integrated Instant Integration Information integration integration Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios UNIFIED COMMUNICATIONS – Requirements for elements to support office automation solutions are listed in the tables below. ‘Unified Communications’ Use Case / Scenario Configuration management
Use Case / Scenario Collaboration (Part 2) Configuration management Security management Service management Collaboration Document management integration Project management integration Artefacts and data versioning Social media Integrated VoIP Integrated conferencing Instant messaging & presence Secure POP3, IMAP4 and SMTP support Integration with identity management & authentication Encrypted client (optional) Information classification and labelling Self-service administration Full-service administration & support Any compliant Data Centre NSW Government Data Centre Service Level Management Multi-service broker provision Onshore/Offshore Management Task Worker, Field (Mobile) Worker Knowledge (Mobile) Worker Knowledge (Office) Worker Use Case / Scenarios – UNIFIED COMMUNICATIONS Requirements for ‘Unified Communications’ elements to support office automation solutions are listed in the tables below. Use Case / Scenario Configuration management