storage and dispatch calibration services waste management. Providers of utilities such as water, electricity or gas may be excluded on the basis of risk. 3.8.2 Documented agreements exist with the suppliers of services which clearly define service expectations and ensure potential risks associated with the service have been addressed. Notes 3.9 Traceability SOI The site shall be able to trace and follow all raw materials through processing to the distribution of the finished product (packaging material) to the customer and vice versa. 3.9.1 The site shall have a system which has the ability to trace and follow all raw materials from the supplier through all stages of processing and distribution of the finished product and vice versa. Where continuous processes are used or raw materials are in bulk silos, traceability shall be achieved to the best practical level of accuracy. 3.9.2 Identification of raw materials, intermediate products, finished products, non-conforming product and quarantined shall be adequate to ensure traceability. 3.9.3 An appropriate system shall be in place to ensure the customer can identify a product or production lot number for the product, for the purposes of traceability. 3.9.4 The system shall be tested to ensure traceability can be determined from raw materials to the finished product and vice versa. This test shall take place at least annually. 3.9.5 rework or any reworking operation is performed, traceability shall be maintained. Notes 3.10 Customer Focus and Contract Review SOI The company’s senior management ensure that processes are in place to determine customer needs and expectations with regard to quality, safety and legality, and ensure these are fulfilled.
storage and dispatch calibration services waste management. Providers of utilities such as water, electricity or gas may be excluded on the basis of risk. 3.8.2 Documented agreements exist with the suppliers of services which clearly define service expectations and ensure potential risks associated with the service have been addressed. Notes 3.9 Traceability SOI The site shall be able to trace and follow all raw materials through processing to the distribution of the finished product (packaging material) to the customer and vice versa. 3.9.1 The site shall have a system which has the ability to trace and follow all raw materials from the supplier through all stages of processing and distribution of the finished product and vice versa. Where continuous processes are used or raw materials are in bulk silos, traceability shall be achieved to the best practical level of accuracy. 3.9.2 Identification of raw materials, intermediate products, finished products, non-conforming product and quarantined shall be adequate to ensure traceability. 3.9.3 An appropriate system shall be in place to ensure the customer can identify a product or production lot number for the product, for the purposes of traceability. 3.9.4 The system shall be tested to ensure traceability can be determined from raw materials to the finished product and vice versa. This test shall take place at least annually. 3.9.5 rework or any reworking operation is performed, traceability shall be maintained. Notes 3.10 Customer Focus and Contract Review SOI The company’s senior management ensure that processes are in place to determine customer needs and expectations with regard to quality, safety and legality, and ensure these are fulfilled.