Ref Action required Responsible By When Key activities Outcome officer Objective 3: Ensuring suitable accommodation is available for people who are or may become homeless. Work with RSL partners to set out April 2021 3.1 Landlord Complete the following: Written agreement in place with all Services Review Nomination agreements the major RSLs operating in and agree expectations to identify Manager Review Housing Management Swansea committing to revised how the social housing sector will Arrangements for Supported Housing protocols. work together to alleviate Review Move-On Strategy homelessness. Development of Pre-Eviction Protocols 3.2 Ensure B&B accommodation is only Housing Annual Average time that families are in Continue to ensure adequate levels of Options council-run temporary accommodation B&B not to exceed 6 days. used for families in an emergency reporting Manager for families. and that target of 6 days is not exceeded. 3.3 Prevent use of B&B for 16 & 17 year Annual B&B not used for 16 & 17 year BAYS+ Ensure that the Homelessness Partnership Service and BAYS+ actively olds. olds. reporting Manager participate in the Supporting People Review of Young Persons Accommodation. 3.4 Reduce the use and length of time Operations April 2020 Improve the outcomes for Working group established with Manager Mental Health, Learning Disabilities, homeless households with spent in temporary accommodation Community Health & Substance Misuse complex needs (e.g. mental health, for homeless households with Housing / learning disabilities, substance complex needs (ie Mental Health Supporting misuse). issues & Learning Disabilities, People Team substance misuse) spend in temporary accommodation. 3.5 Create a Housing Gateway Officer Operations March An effective single point of access Improvements made to Housing Manager Gateway database for all supported accommodation. post. 2019 Community Improved data collection, e.g. on Housing evictions, abandonments, referrals etc. 3.6 Improve access to temporary Casework Dec 2019 Homeless couples are able to Identify barriers Team leader access temporary supported Discuss options with providers supported accommodation for / Supporting accommodation. couples. People Team
Ref Action required Responsible officer By When Key activities Outcome Objective 3: Ensuring suitable accommodation is available for people who are or may become homeless. 3.1 Work with RSL partners to set out and agree expectations to identify how the social housing sector will work together to alleviate homelessness. Landlord Services Manager April 2021 Complete the following: Review Nomination agreements Review Housing Management Arrangements for Supported Housing Review Move-On Strategy Development of Pre-Eviction Protocols Written agreement in place with all the major RSLs operating in Swansea committing to revised protocols. 3.2 Ensure B&B accommodation is only used for families in an emergency and that target of 6 days is not exceeded. Housing Options Manager Annual reporting Continue to ensure adequate levels of council-run temporary accommodation for families. Average time that families are in B&B not to exceed 6 days. 3.3 Prevent use of B&B for 16 & 17 year olds. BAYS+ Partnership Manager Annual reporting Ensure that the Homelessness Service and BAYS+ actively participate in the Supporting People Review of Young Persons Accommodation. B&B not used for 16 & 17 year olds. 3.4 Reduce the use and length of time spent in temporary accommodation for homeless households with complex needs (ie Mental Health issues & Learning Disabilities, substance misuse) spend in temporary accommodation. Operations Manager Community Housing / Supporting People Team April 2020 Working group established with Mental Health, Learning Disabilities, Health & Substance Misuse Improve the outcomes for homeless households with complex needs (e.g. mental health, learning disabilities, substance misuse). 3.5 Create a Housing Gateway Officer post. Operations Manager Community Housing March 2019 Improvements made to Housing Gateway database Improved data collection, e.g. on evictions, abandonments, referrals etc. An effective single point of access for all supported accommodation. 3.6 Improve access to temporary supported accommodation for couples. Casework Team leader / Supporting People Team Dec 2019 Identify barriers Discuss options with providers Homeless couples are able to access temporary supported accommodation.