Eating, or drinking, is NOT allowed while onboard an ADA paratransit vehicle unless the customer must eat/drink to address a health condition. Use of alcohol or illegal while riding paratransit is prohibited. Radios, cassette or disc players are not permitted to be played aloud while onboard an ADA paratransit vehicle. Customers shall NOT bring explosives, flammable liquids, acids, or other hazardous materials onboard an ADA paratransit vehicle. Customers are responsible for securing and removing their child’s car seat. K. Seriously Disruptive Behavior Seriously Disruptive Behavior is defined as: Violent, seriously disruptive, or illegal conduct; individuals who pose significant risk to the health and safety of others. Behavior by an individual that is in some way is truly disruptive to service provision and the event was both intentional and within the customer’s control as verified by the customer or their representative. Examples of Seriously Disruptive Behavior include, but not limited to: Getting out of a seat while a paratransit vehicle is in motion. Leaving a paratransit vehicle while it is parked to pick-up or drop-off another customer. Disturbing a paratransit vehicle operator the operator is driving. Disturbing other customers. Refusing to wear a seatbelt or refusing to exit the vehicle. Violent behavior. Physically or verbally threatening vehicle operator or other customers. Engaging in conduct or activity that is a danger to the customer, other customers, or the driver. Smoking onboard a paratransit vehicle. Damaging or destroying vehicle equipment. Notification Letters are sent to customers with complete details about seriously disruptive behavior incidents, information on how to appeal a specific the seriously disruptive behavior incident, the appeal process and their rights including the right to be heard in person and the provision of free transportation to and from the appeal. The appeal process will be conducted by administrators who were not involved in the original determination of the seriously disruptive behavior so they may be objective. Customers may request an appeal of a seriously disruptive behavior service suspension by
Eating, or drinking, is NOT allowed while onboard an ADA paratransit vehicle unless the customer must eat/drink to address a health condition. Use of alcohol or illegal while riding paratransit is prohibited. Radios, cassette or disc players are not permitted to be played aloud while onboard an ADA paratransit vehicle. Customers shall NOT bring explosives, flammable liquids, acids, or other hazardous materials onboard an ADA paratransit vehicle. Customers are responsible for securing and removing their child’s car seat. K. Seriously Disruptive Behavior Seriously Disruptive Behavior is defined as: Violent, seriously disruptive, or illegal conduct; individuals who pose significant risk to the health and safety of others. Behavior by an individual that is in some way is truly disruptive to service provision and the event was both intentional and within the customer’s control as verified by the customer or their representative. Examples of Seriously Disruptive Behavior include, but not limited to: Getting out of a seat while a paratransit vehicle is in motion. Leaving a paratransit vehicle while it is parked to pick-up or drop-off another customer. Disturbing a paratransit vehicle operator the operator is driving. Disturbing other customers. Refusing to wear a seatbelt or refusing to exit the vehicle. Violent behavior. Physically or verbally threatening vehicle operator or other customers. Engaging in conduct or activity that is a danger to the customer, other customers, or the driver. Smoking onboard a paratransit vehicle. Damaging or destroying vehicle equipment. Notification Letters are sent to customers with complete details about seriously disruptive behavior incidents, information on how to appeal a specific the seriously disruptive behavior incident, the appeal process and their rights including the right to be heard in person and the provision of free transportation to and from the appeal. The appeal process will be conducted by administrators who were not involved in the original determination of the seriously disruptive behavior so they may be objective. Customers may request an appeal of a seriously disruptive behavior service suspension by