24. Expert power usually stems from a. a superior's credibility with his or her subordinates. b. the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it. c. a person's ability to influence the behavior of others by offering them something desirable. d. a person's ability to penalize the actions or behavior of another. e. a person's perceptions that his or her goals or objectives are similar to another's. 25. Which of the following statements about power is true? a. The five bases of power are mutually exclusive. b. People generally use only one base of power to effect change in others. c. Expert power exists when one person takes actions that will lead that person and others to achieve their mutual objectives. d. Power can be used to motivate individuals ethically or unethically. e. The use of power is unethical. 26. An organization that delegates decision-making authority as far down the chain of command as possible and has relatively few formal rules is a. centralized. b. decentralized. c. flat. d. tall. e. ethical. 27. The ability to influence behavior of others by offering them something desirable is best described as a. coercive power. b. reward power. c. expert power. d. legitimate power. e. referent power. 28. An advantage of the decentralized organization is that a. the focus is on formal rules, policies, and procedures backed up with elaborate control systems. b. there is a high level of bureaucracy. c. each worker knows his or her job and what is specifically expected as well as how to carry out designated tasks. d. it is adaptable and can quickly respond to external change. e. there is minimal upward communication. 29. When developing an ethical culture, there has to be a(n) _____ element because every organization has employees that will try to take advantage if there is an opportunity for misconduct. a. rules-based b. statement of mission c. ethical d. compliance e. punitive
24. Expert power usually stems from a. a superior's credibility with his or her subordinates. b. the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it. c. a person's ability to influence the behavior of others by offering them something desirable. d. a person's ability to penalize the actions or behavior of another. e. a person's perceptions that his or her goals or objectives are similar to another's. 25. Which of the following statements about power is true? a. The five bases of power are mutually exclusive. b. People generally use only one base of power to effect change in others. c. Expert power exists when one person takes actions that will lead that person and others to achieve their mutual objectives. d. Power can be used to motivate individuals ethically or unethically. e. The use of power is unethical. 26. An organization that delegates decision-making authority as far down the chain of command as possible and has relatively few formal rules is a. centralized. b. decentralized. c. flat. d. tall. e. ethical. 27. The ability to influence behavior of others by offering them something desirable is best described as a. coercive power. b. reward power. c. expert power. d. legitimate power. e. referent power. 28. An advantage of the decentralized organization is that a. the focus is on formal rules, policies, and procedures backed up with elaborate control systems. b. there is a high level of bureaucracy. c. each worker knows his or her job and what is specifically expected as well as how to carry out designated tasks. d. it is adaptable and can quickly respond to external change. e. there is minimal upward communication. 29. When developing an ethical culture, there has to be a(n) _____ element because every organization has employees that will try to take advantage if there is an opportunity for misconduct. a. rules-based b. statement of mission c. ethical d. compliance e. punitive