Other (specify) (Specify) (Specify) (Specify) ___________ _________ ________ 2.2 How much do you save on technologies by using stores for online grocery channel? Quantifiable benefits Actual Estimate Occurrence Non-quantifiable Actual Estimated Occurrence of benefits of benefits benefits benefits benefits benefits benefit Expenses £ £ D M Y O Expenses £ £ D M Y O Agile operations Efficiency Time saved Learning Data collection Skills Other Other (Specify) (Specify) (Specify) (Specify) _____________ ________ ________ Grocery e-retail picking process (unitisation and packaging) 3.1 How much do you spend on picking online grocery orders? Quantifiable costs Actual Estimated Non-quantifiable Actual Estimated Occurrence costs Costs of costs costs costs Costs of costs £ £ £ £ Expenses D M Y O Expenses D M Y O Labour Legal costs Substitutions Trainings Mispick refunds Security Telephone cost Stock outs Other (Specify) Other (Specify) (Specify) _______ (Specify) 3.2 How much do you save by using the stores for picking online grocery orders? Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurrence benefits benefits benefit benefits of benefits benefits benefits of benefits £ £ £ £ Expenses D M Y O Expenses D M Y O Replenishment Efficiency Time saved Store support Agile process Knowledge Other Other (Specify) (Specify) (Specify) (Specify) _________ ________ ________ 4. Grocery e-retail delivery (transportation) 4.1 How much do you spend on delivery of online grocery orders? Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurrence costs costs Costs of costs costs costs Costs of costs Expenses £ £ D M Y O Expenses £ £ D M Y O Fuel Insurance Vans& tax Legal fines Labour CO2 raked Tyres Security Repair MOT service
Other (specify) ___________ (Specify) _________ (Specify) (Specify) ________ 2.2 How much do you save on technologies by using stores for online grocery channel? Quantifiable benefits Actual benefit Estimate benefits Occurrence of benefits Non-quantifiable benefits Actual benefits Estimated benefits Occurrence of benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Agile operations Time saved Data collection Other (Specify) _____________ (Specify) ________ Efficiency Learning Skills Other (Specify) (Specify) Grocery e-retail picking process (unitisation and packaging) 3.1 How much do you spend on picking online grocery orders? Quantifiable costs Actual costs Estimated Costs of costs Non-quantifiable costs Actual costs Estimated Costs Occurrence of costs Expenses £ £ D M Y O Expenses £ £ D M Y O Labour Substitutions Mispick refunds Telephone cost Other (Specify) (Specify) _______ Legal costs Trainings Security Stock outs Other (Specify) (Specify) ________ 3.2 How much do you save by using the stores for picking online grocery orders? Quantifiable benefits Actual benefit Estimated benefits Occurrence of benefits Non-quantifiable benefits Actual benefits Estimated benefits Occurrence of benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Replenishment Time saved Agile process Other (Specify) _________ (Specify) ________ Efficiency Store support Knowledge Other (Specify) (Specify) ________ 4. Grocery e-retail delivery (transportation) 4.1 How much do you spend on delivery of online grocery orders? Quantifiable costs Actual costs Estimated Costs Occurrence of costs Non-quantifiable costs Actual costs Estimated Costs Occurrence of costs Expenses £ £ D M Y O Expenses £ £ D M Y O Fuel Vans& tax Labour Tyres Repair Insurance Legal fines CO2 raked Security MOT service