Requests Topic Area Priority Additional 5 1 Digital Learning Strategy 1 2 VLE 2 1 Mobile Technologies 2 1 Developing Staff 1 OFSTED 2 1 eILPs 1 Blended and Online Learning A range of approaches were used to deliver the support face-to-face, telephone, webinar, email. The support undertaken included: research providing guidance documentation; a business case; training; information; ‘real’ examples. creating and delivering staff development workshops. providing access to own Xerte Online Toolkit. Ideas4Learning’s reviewing provider Moodle areas or courses. Feedback comments suggest the support was both customised and found helpful: what I was hoping to achieve in response to the HOLEX Technology Support “I outlined opportunity, and Sally immediately had a good appreciation of what it was I was looking for and why. She then cleaned up my request a little and posted a call-out to the emerging for ideas and thoughts, which produced several prompt and useful replies. Sally's existing contacts in the sector also led her to get in touch with several other organisations directly as well. The support had therefore already established a wider information base for consideration than would otherwise have been the case.” only did Sally follow up and investigate various suggestions and come back to me with “Not the best fit for our circumstances, she then supported us to set up the Meraki account and the subsequent roll-out onto the various devices with a colleague, so we now have the capacity to manage this within the service. Without the support we would have been unlikely to have had the capacity or expertise to do the research, let alone then work out how to actually set up the software and implement it on each device.” about pitfalls and questions to ask potential was “Information external hosting companies … really helpful.” was very useful to be able to use the HOLEX Technology Support programme to enhance “It the changes to our Quality System that we had already started. It was also useful to link this with the development of skills for our tutors (especially those who have not been confident about using new technology).”
Requests Topic Area Priority Additional 5 1 Digital Learning Strategy 1 2 VLE 2 1 Mobile Technologies 2 1 Developing Staff 1 OFSTED 2 1 eILPs 1 Blended and Online Learning A range of approaches were used to deliver the support face-to-face, telephone, webinar, email. The support undertaken included: research providing guidance documentation; a business case; training; information; ‘real’ examples. creating and delivering staff development workshops. providing access to Ideas4Learning’s own Xerte Online Toolkit. reviewing provider Moodle areas or courses. Feedback comments suggest the support was both customised and found helpful: “I outlined what I was hoping to achieve in response to the HOLEX Technology Support opportunity, and Sally immediately had a good appreciation of what it was I was looking for and why. She then cleaned up my request a little and posted a call-out to the emerging for ideas and thoughts, which produced several prompt and useful replies. Sally's existing contacts in the sector also led her to get in touch with several other organisations directly as well. The support had therefore already established a wider information base for consideration than would otherwise have been the case.” “Not only did Sally follow up and investigate various suggestions and come back to me with the best fit for our circumstances, she then supported us to set up the Meraki account and the subsequent roll-out onto the various devices with a colleague, so we now have the capacity to manage this within the service. Without the support we would have been unlikely to have had the capacity or expertise to do the research, let alone then work out how to actually set up the software and implement it on each device.” “Information about pitfalls and questions to ask potential external hosting companies … was really helpful.” “It was very useful to be able to use the HOLEX Technology Support programme to enhance the changes to our Quality System that we had already started. It was also useful to link this with the development of skills for our tutors (especially those who have not been confident about using new technology).”