Regeneration; DJW Housing related support/home SE Digital? (IAG) IL Support for unemployed Town Centre Improvements, options and homelessness resources by adults to move into Cleethorpes Investment Plan SJ prevention targeting high volume sustainable employment Deliver Grimsby town Centre JD contact areas opportunities Improvement Programme. SH with services to Continue with site assembly and improve their digital associated investment plan for offer to customers Cleethorpes and align transformation and ICT resources for 2016-2018 real time collection and analysis of data to develop a single data cleansed customer record Devolution Home improvement/housing ? Customer? (IAG) IL RW renewal/private sector housing portal and SJ regulation contact management JD system for cross SH channel request handling and recording of all contacts into NELC. chat telephony upgrade shift focus on high volume contact areas, ie Waste and Neighbourhood Services interactive and collaborative intranet and phase 2 website development for customers to carry out all transactions online. Economic Development; KAM, Inward AB Extra Care housing BC Assurance that Partnership HI Governance arrangements Investment, Sector Development are fit for purpose Establish KAM principles and assign contacts to key business. Develop Sector Action Plans establishing key deliverables for next 3 years as part of economic strategy. Oral health improvement BC Review of the Safer and Stronger CSP to ensure it aligns to the Outcomes framework HLHF/development of ACS and JH STP joint integrated SP commissioning approach HK BC SP
Regeneration; Town Centre Improvements, Cleethorpes Investment Plan Deliver Grimsby town Centre Improvement Programme. Continue with site assembly and associated investment plan for Cleethorpes DJW Housing related support/home options and homelessness prevention SE Digital? (IAG) resources by targeting high volume contact areas with services to improve their digital offer to customers and align transformation and ICT resources for 2016-2018 real time collection and analysis of data to develop a single data cleansed customer record IL SJ JD SH Support for unemployed adults to move into sustainable employment opportunities Devolution RW Home improvement/housing renewal/private sector housing regulation ? Customer? (IAG) portal and contact management system for cross channel request handling and recording of all contacts into NELC. chat telephony upgrade shift focus on high volume contact areas, ie Waste and Neighbourhood Services interactive and collaborative intranet and phase 2 website development for customers to carry out all transactions online. IL SJ JD SH Economic Development; KAM, Inward Investment, Sector Development Establish KAM principles and assign contacts to key business. Develop Sector Action Plans establishing key deliverables for next 3 years as part of economic strategy. AB Extra Care housing BC Assurance that Partnership Governance arrangements are fit for purpose HI Oral health improvement BC Review of the Safer and Stronger CSP to ensure it aligns to the Outcomes framework HLHF/development of ACS and STP joint integrated commissioning approach JH SP HK BC SP