are familiar to all staff members and parents and/or carers. 105 Missing child policy and procedures are up-to-date, reviewed regularly and are familiar to all staff members and parents and/or carers. Complaints: Key Statement Met How do you know? What is your evidence 106 Complaints procedure includes the contact details of Ofsted and is up-to-date and shared with parents and/or carers. 3.74 107 Complaints record is in place, investigations are carried out, and a written record of the outcome of the complaint is kept and shared with parents and/or carers within 28days and available for Ofsted on 3.74 request. 108 Copy of current Ofsted inspection report is 3.75 available to all parents. Information about the provider: Met Key Statement How do you know? What is your evidence 109 Name, address and telephone number of all people working or living on the premises are kept. 3.76 110 Daily record of the names of the children, their hours of attendance and the name of each child’s key person 3.76 111 Certificate of registration and Public 3.76 liability insurance certificate is displayed. Changes that must be notified to Ofsted: Key Statement Met How do you know? What is your evidence 112 Ofsted are notified of any changes in the 3.77 address, company, management or/and registered person of the premises (within 14 days). 113 Any proposal to change the hours during which childcare is provided or to provide overnight care. 3.77
are familiar to all staff members and parents and/or carers. 105 Missing child policy and procedures are up-to-date, reviewed regularly and are familiar to all staff members and parents and/or carers. Complaints: Key Statement How do you know? What is your evidence Met 106 3.74 Complaints procedure includes the contact details of Ofsted and is up-to-date and shared with parents and/or carers. 107 3.74 Complaints record is in place, investigations are carried out, and a written record of the outcome of the complaint is kept and shared with parents and/or carers within 28days and available for Ofsted on request. 108 3.75 Copy of current Ofsted inspection report is available to all parents. Information about the provider: Key Statement How do you know? What is your evidence Met 109 3.76 Name, address and telephone number of all people working or living on the premises are kept. 110 3.76 Daily record of the names of the children, their hours of attendance and the name of each child’s key person 111 3.76 Certificate of registration and Public liability insurance certificate is displayed. Changes that must be notified to Ofsted: Key Statement How do you know? What is your evidence Met 112 3.77 Ofsted are notified of any changes in the address, company, management or/and registered person of the premises (within 14 days). 113 3.77 Any proposal to change the hours during which childcare is provided or to provide overnight care.