When a service provider is responsible for what other people do It is not just the people in charge of organisations providing goods, facilities or services to the public or carrying out public functions who must avoid unlawful discrimination, harassment and victimisation. If another person who is: employed by a service provider, or carrying out a service instructions (who the law calls the service provider’s agent) provider’s does something that is unlawful discrimination, harassment or victimisation, the service provider can be held legally responsible for what they have done. This part of the guide explains: When a service provider can be held legally responsible for someone else’s unlawful discrimination, harassment or victimisation. How a service provider can reduce the risk that they will be held legally responsible. When workers employed by the service provider or its agents may be personally liable. What happens if a person instructs someone else to do something that is against equality law. What happens if a person helps someone else to do something that is against equality law. What happens if a service provider tries to stop equality law applying to a situation.
When a service provider is responsible for what other people do It is not just the people in charge of organisations providing goods, facilities or services to the public or carrying out public functions who must avoid unlawful discrimination, harassment and victimisation. If another person who is: employed by a service provider, or carrying out a service provider’s instructions (who the law calls the service provider’s agent) does something that is unlawful discrimination, harassment or victimisation, the service provider can be held legally responsible for what they have done. This part of the guide explains: When a service provider can be held legally responsible for someone else’s unlawful discrimination, harassment or victimisation. How a service provider can reduce the risk that they will be held legally responsible. When workers employed by the service provider or its agents may be personally liable. What happens if a person instructs someone else to do something that is against equality law. What happens if a person helps someone else to do something that is against equality law. What happens if a service provider tries to stop equality law applying to a situation.