objectives with energy activities/processes responsibilities when value without • Encourages and persistence. Sets based on feedback. faced with unexpected compromising current constructive questioning high personal standards changes. accountabilities. of policies and practices; for performance. • Guides staff to achieve sponsors experimentation • Adapts working tasks, goals, processes and innovation. • Holds staff accountable methods in order to and performance achieve objectives. standards. for achieving standards • Accepts ownership of of excellence and results and responsibility for own for the organization work. Demonstrates leadership Capitalizes on teamwork in teams Participates as a team opportunities • Builds relationships with member Fosters teamwork • Initiates collaboration team members and with • Assumes personal • Assumes responsibility with other groups/ Builds bridges between other work units. responsibility and follows for work activities and organizations on projects teams • Fosters team spirit and up to meet commitments coordinating efforts. or methods of operating. • Facilitates collaboration collaboration within • Promotes team goals. to others. • Capitalizes on across the organization teams. • Understands the goals • Seeks others’ input and opportunities and and with other • Discusses problems/ of the team and each involvement and listens addresses challenges organizations to achieve issues with team team member’s role to their viewpoints. Working presented by the a common goal. members that could within it. • Shifts priorities, diversity of team talents. • Builds strong teams collaboratively with affect results. • Deals honestly and changes style and Teamwork others to achieve • Supports and that capitalize on • Communicates fairly with others, responds with new encourages other team common goals and differences in expertise, expectations for showing consideration approaches as needed to members to achieve competencies and positive results teamwork and and respect. meet team goals. objectives. background. collaboration. • Willingly gives support • Suggests or develops • Encourages others to • Breaks down barriers • Facilitates the to co-workers and works methods and means for share experience, (structural, functional, expression of diverse collaboratively rather maximizing the input and knowledge and best cultural) between teams, points of view to enhance than competitively. involvement of team practices with the team. facilitating the sharing of teamwork. • Shares experiences, members. • Encourages the team to expertise and resources. • Capitalizes on the knowledge and best • Acknowledges the work openly discuss what can strengths of all members. practices with team of others. be done to create a • Gives credit for success members. solution or alternative. and acknowledges contributions and efforts 21
objectives with energy and persistence. Sets high personal standards for performance. • Adapts working methods in order to achieve objectives. • Accepts ownership of and responsibility for own work. activities/processes based on feedback. responsibilities when faced with unexpected changes. value without compromising current accountabilities. • Guides staff to achieve tasks, goals, processes and performance standards. • Encourages constructive questioning of policies and practices; sponsors experimentation and innovation. • Holds staff accountable for achieving standards of excellence and results for the organization Teamwork Working collaboratively with others to achieve common goals and positive results Participates as a team member • Assumes personal responsibility and follows up to meet commitments to others. • Understands the goals of the team and each team member’s role within it. • Deals honestly and fairly with others, showing consideration and respect. • Willingly gives support to co-workers and works collaboratively rather than competitively. • Shares experiences, knowledge and best practices with team members. Fosters teamwork • Assumes responsibility for work activities and coordinating efforts. • Promotes team goals. • Seeks others’ input and involvement and listens to their viewpoints. • Shifts priorities, changes style and responds with new approaches as needed to meet team goals. • Suggests or develops methods and means for maximizing the input and involvement of team members. • Acknowledges the work of others. Demonstrates leadership in teams • Builds relationships with team members and with other work units. • Fosters team spirit and collaboration within teams. • Discusses problems/ issues with team members that could affect results. • Communicates expectations for teamwork and collaboration. • Facilitates the expression of diverse points of view to enhance teamwork. • Capitalizes on the strengths of all members. • Gives credit for success and acknowledges contributions and efforts Capitalizes on teamwork opportunities • Initiates collaboration with other groups/ organizations on projects or methods of operating. • Capitalizes on opportunities and addresses challenges presented by the diversity of team talents. • Supports and encourages other team members to achieve objectives. • Encourages others to share experience, knowledge and best practices with the team. • Encourages the team to openly discuss what can be done to create a solution or alternative. Builds bridges between teams • Facilitates collaboration across the organization and with other organizations to achieve a common goal. • Builds strong teams that capitalize on differences in expertise, competencies and background. • Breaks down barriers (structural, functional, cultural) between teams, facilitating the sharing of expertise and resources. 21