Awareness of customer needs - Anticipates and meets the needs of both X internal and external customers. Delivers X X X high-quality products and services; is committed to continuous improvement. Ability to solve problems - Identifies and analyzes problems; weighs relevance and X accuracy of information; generates and X X evaluates alternative solutions; makes recommendations. Ability to influence/negotiate - Persuades others; builds consensus through give and X X X take; cooperation from others to obtain information and accomplish goals.
Awareness of customer needs - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. X X X X Ability to solve problems - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. X X X Ability to influence/negotiate - Persuades others; builds consensus through give and take; cooperation from others to obtain information and accomplish goals. X X X