the Pharmacy Manager or his/her Tasks completed with delegate). accuracy and in a timely manner Receiving and checking supplies Temperature monitoring purchased signing sheet Returning wrong or damaged stock for credit and maintaining records of such transactions. Replenishing stock bottles Maintaining inventory records Rotating stock and monitoring expiry dates Identifying expired products for disposal or return to manufacturers Maintaining correct storage conditions for all stock including monitoring pharmacy ambient, fridge and freezer temperatures and maintain documentation according to Cold Chain Policy Communication / Be directed by and communicate Tasks completed with with the Manager Pharmacy, accuracy and in a timely Prioritisation pharmacy staff and any other manner members of staff to ensure effective Positive staff service delivery. relationships and feedback Prioritise work to ensure efficient service delivery across the Pharmacy Department. Provide appropriate handovers as necessary to ensure seamless and efficient running of the dispensary. Communicate accurate information within stated time frames to appropriate areas. Maintain open and constructive communication at all times throughout the department to foster a good team environment Maintain courteous and professional communication with all customers – both internal and external at all times Maintain a good professional and courteous telephone manner at all times Adaptability Tasks completed with a Performs (and helps develop) new positive attitude, roles for Pharmacy Technicians as accurately and in a the Department service evolves (as timely manner an example but not specifically limited to Medicines Reconciliation New services or Accuracy Checking Technicians) implemented (depending on departmental service requirements).
the Pharmacy Manager or his/her delegate). Receiving and checking supplies purchased Returning wrong or damaged stock for credit and maintaining records of such transactions. Replenishing stock bottles Maintaining inventory records Rotating stock and monitoring expiry dates Identifying expired products for disposal or return to manufacturers Maintaining correct storage conditions for all stock including monitoring pharmacy ambient, fridge and freezer temperatures and maintain documentation according to Cold Chain Policy Tasks completed with accuracy and in a timely manner Temperature monitoring signing sheet Communication / Prioritisation Be directed by and communicate with the Manager Pharmacy, pharmacy staff and any other members of staff to ensure effective service delivery. Prioritise work to ensure efficient service delivery across the Pharmacy Department. Provide appropriate handovers as necessary to ensure seamless and efficient running of the dispensary. Communicate accurate information within stated time frames to appropriate areas. Maintain open and constructive communication at all times throughout the department to foster a good team environment Maintain courteous and professional communication with all customers – both internal and external at all times Maintain a good professional and courteous telephone manner at all times Tasks completed with accuracy and in a timely manner Positive staff relationships and feedback Adaptability Performs (and helps develop) new roles for Pharmacy Technicians as the Department service evolves (as an example but not specifically limited to Medicines Reconciliation or Accuracy Checking Technicians) Tasks completed with a positive attitude, accurately and in a timely manner New services implemented (depending on departmental service requirements).