Metric D.3.3 External Review Required? Purpose Certain Changes may require the review of an external group prior to approval. This decision will determine if an external review is required. Decision Yes Go to 3.4 Coordinate External Review – No Go to D.3.5 Change Authorized – 3.4 Coordinate External Review Purpose To coordinate external review Policy When external review is required, it is the responsibility of the Change Manager, Statement Change Coordinator to work with external review boards. Input Change Record External Review Board requirements Procedure or Coordinate appropriately with external review board(s) Work Update the Change Record Notify the Customer and CAB of the result of the external review Instruction Steps Output Updated Change Record Notification sent to the Customer and CAB Metric Duration of external review D.3.5 Change Authorized? Purpose To determine if the Change is authorized. If, for any reason, approving this Change as written will jeopardize the stability or quality of customer products or services, the Change should be rejected with an appropriate explanation. Otherwise, the Change should be authorized Decision Yes Go to 3.6 Schedule Change – No Go to 3.7 Advise Requestor of Outcome –
Metric D.3.3 External Review Required? Purpose Certain Changes may require the review of an external group prior to approval. This decision will determine if an external review is required. Decision Yes – Go to 3.4 Coordinate External Review No – Go to D.3.5 Change Authorized 3.4 Coordinate External Review Purpose To coordinate external review Policy Statement When external review is required, it is the responsibility of the Change Manager, Change Coordinator to work with external review boards. Input Change Record External Review Board requirements Procedure or Work Instruction Steps Coordinate appropriately with external review board(s) Update the Change Record Notify the Customer and CAB of the result of the external review Output Updated Change Record Notification sent to the Customer and CAB Metric Duration of external review D.3.5 Change Authorized? Purpose To determine if the Change is authorized. If, for any reason, approving this Change as written will jeopardize the stability or quality of customer products or services, the Change should be rejected with an appropriate explanation. Otherwise, the Change should be authorized Decision Yes – Go to 3.6 Schedule Change No – Go to 3.7 Advise Requestor of Outcome