Patient interviews and focus groups will be used to gain further insight into patients’ experience of care, including their perceptions of their engagement in care. The topic guide for these is at Appendix G. Discussion will include: factors leading to decision to enrol in HCH expectations of HCH and whether experience aligns with these care processes awareness of and involvement in shared care plan what works, and what does not work.
Patient interviews and focus groups will be used to gain further insight into patients’ experience of care, including their perceptions of their engagement in care. The topic guide for these is at Appendix G. Discussion will include: factors leading to decision to enrol in HCH expectations of HCH and whether experience aligns with these care processes awareness of and involvement in shared care plan what works, and what does not work.