3.8 Development of work programme From April North Essex CCGs To improve GP October 2015- Newham to increase the number of MH 2016 knowledge in mental model to be evaluated and assessments that are carried out in health used to develop local primary care Improving service user model following experience of primary development of new MH care mental health strategy. Signalled in commissioning intentions. 3.9 Develop a plan to ensure that crisis From All concordat To improve information to write to Jim 2.13 plans and key information is shared November stakeholders sharing across agencies Symington (national lead) across multiple agencies 2015 To avoid duplication for national feedback To ensure service user safety Improve service user experience 3.10 Roll-out of Am’ form to support From All concordat To ensure service user ‘I information sharing and patient 2016 stakeholders safety access to notes Improve service user experience 3.11 Develop a Carer work programme From October North Essex CCGs/ Improve service user to include: 2015 Essex County experience Home treatment for carers Council/ NEP Improving the sharing of Permission from patient for information across information to be multiple organisation shared/discussed with carer or family 3.12 Ensuring that the 30 minute From April East of England Improving response In current contracts- response for ambulances for 2015 Ambulance times monitored section 136 call coding and 8 Service minute response where restraint is being used is met
3.8 Development of work programme to increase the number of MH assessments that are carried out in primary care From April 2016 North Essex CCGs To improve GP knowledge in mental health Improving service user experience of primary care mental health October 2015- Newham model to be evaluated and used to develop local model following development of new MH strategy. Signalled in commissioning intentions. 3.9 Develop a plan to ensure that crisis plans and key information is shared across multiple agencies From November 2015 All concordat stakeholders To improve information sharing across agencies To avoid duplication To ensure service user safety Improve service user experience to write to Jim Symington (national lead) for national feedback 2.13 3.10 Roll-out of ‘I Am’ form to support information sharing and patient access to notes From 2016 All concordat stakeholders To ensure service user safety Improve service user experience 3.11 Develop a Carer work programme to include: Home treatment for carers Permission from patient for information to be shared/discussed with carer or family From October 2015 North Essex CCGs/ Essex County Council/ NEP Improve service user experience Improving the sharing of information across multiple organisation 3.12 Ensuring that the 30 minute response for ambulances for section 136 call coding and 8 minute response where restraint is being used is met From April 2015 East of England Ambulance Service Improving response times In current contracts- monitored