Public Education The Public Education environment outlines areas of education for the general public, appointed/elected officials, and stakeholders. A better informed user community enhances the 911 system. Target audiences should be identified and specific messages should be tailored for each of them. For example, informational needs differ depending on whether the audience is the general public, people with special needs, emergency responders, or government officials and policy makers. Messages include the appropriate use of 911, when to call, what to call, the limitations of system capabilities, and national issues. This category has five guidelines. The remainder of this page intentionally left blank.
Public Education The Public Education environment outlines areas of education for the general public, appointed/elected officials, and stakeholders. A better informed user community enhances the 911 system. Target audiences should be identified and specific messages should be tailored for each of them. For example, informational needs differ depending on whether the audience is the general public, people with special needs, emergency responders, or government officials and policy makers. Messages include the appropriate use of 911, when to call, what to call, the limitations of system capabilities, and national issues. This category has five guidelines. The remainder of this page intentionally left blank.