Microsoft Government Customer Solution Case Study City of 82,000 Deploys Big-City Crime-Fighting Tools on Existing Budget “Fusion Core Solution was, as promised, a true Overview Country or Region: United States solution. We went from idea to fruition in about Industry: Government—Local four months, including the time to train personnel.” Customer Profile Jon Greiner, Chief of Police, Ogden Police Department The Ogden Police Department (Ogden P.D.) serves Utah’s sixth-largest city, with a population of 82,000. The department To begin responding to high-priority calls before an officer is has 144 sworn officers, 10 community service officers, and 23 civilian dispatched, the Ogden Police Department (Ogden P.D.) needed employees. improved access to the data in its many systems. The Business Situation department chose Fusion Core Solution, a web portal based on Ogden P.D. wanted to bring together the Microsoft SharePoint Server 2010 and Esri ArcGIS mapping information in its many disparate systems to help the department better focus its software. Analysts at the department’s new Real Time Crime resources and deliver the right Center (RTCC) can now give patrol officers important information to the right place, at the right time. information while they are en route to a call, thereby increasing officer safety and effectiveness and reducing call handle times. Solution The department deployed Fusion Core Other capabilities provided by the solution have improved Solution, a quick-to-configure, planning and incident command. Due to the quick-start nature use web portal that combines Esri ArcGIS and Microsoft SharePoint Server 2010 to of Fusion Core Solution, which is designed to build on IT assets help counterterrorism and law many cities already have, Ogden P.D. improved its ability to enforcement agencies be more effective. protect and serve the community quickly and at a modest cost, Benefits leading to a strong and rapid return on investment. Increased situational awareness Capacity to handle more calls Improved planning and incident command implementation and results Low costs and strong return on investment
Microsoft Government Customer Solution Case Study City of 82,000 Deploys Big-City Crime-Fighting Tools on Existing Budget Overview Country or Region: United States Industry: Government—Local Customer Profile The Ogden Police Department (Ogden P.D.) serves Utah’s sixth-largest city, with a population of 82,000. The department has 144 sworn officers, 10 community service officers, and 23 civilian employees. Business Situation Ogden P.D. wanted to bring together the information in its many disparate systems to help the department better focus its resources and deliver the right information to the right place, at the right time. Solution The department deployed Fusion Core Solution, a quick-to-configure, web portal that combines Esri ArcGIS and Microsoft SharePoint Server 2010 to help counterterrorism and law enforcement agencies be more effective. Benefits Increased situational awareness Capacity to handle more calls Improved planning and incident command implementation and results Low costs and strong return on investment “Fusion Core Solution was, as promised, a true solution. We went from idea to fruition in about four months, including the time to train personnel.” Jon Greiner, Chief of Police, Ogden Police Department To begin responding to high-priority calls before an officer is dispatched, the Ogden Police Department (Ogden P.D.) needed improved access to the data in its many systems. The department chose Fusion Core Solution, a web portal based on Microsoft SharePoint Server 2010 and Esri ArcGIS mapping software. Analysts at the department’s new Real Time Crime Center (RTCC) can now give patrol officers important information while they are en route to a call, thereby increasing officer safety and effectiveness and reducing call handle times. Other capabilities provided by the solution have improved planning and incident command. Due to the quick-start nature of Fusion Core Solution, which is designed to build on IT assets many cities already have, Ogden P.D. improved its ability to protect and serve the community quickly and at a modest cost, leading to a strong and rapid return on investment. use