2. Partnerships and Working with Others Core Skilled 2.1 Creating Proactively works with service users in order to provide the best service Develops effective partnerships with service users which support Partnerships with they, and CWSX Mind, can deliver person centred practice and self-efficacy Service Users Actively involves and values service users as part of the team Able to maintain solid professional boundaries with service users Able to promote and work diligently to support service users’ autonomy 2.2 Developing Has and seeks positive links with colleagues, service users and people Promotes the sharing of information and resources with team Networks working in partner agencies members and managers/supervisors Pro-actively develops links and networks with external partner agencies which can support their work 2.3 Building and Gains and maintains the trust, support and respect of colleagues and Communicates effectively with individuals and groups, and acts as a maintaining service users by using sound interpersonal skills positive role model relationships Able to demonstrate patience and actively listens and empathises with Able to use excellent written and verbal communication skills in order others recognising different perspectives and points of view to present a positive image of “self” and the service, when communicating with service users and other agencies Manages positions of power appropriately and uses tact and diplomacy Respects, values and acknowledges the roles, contributions and expertise Actively contributes to creating a respectful working environment of others which values contributions from all 2.4 Encouraging Confident in suggesting their own ideas contribution Actively considers other people’s suggestions
2. Partnerships and Working with Others Core Skilled 2.1 Creating Partnerships with Service Users Proactively works with service users in order to provide the best service they, and CWSX Mind, can deliver Actively involves and values service users as part of the team Able to maintain solid professional boundaries with service users Able to promote and work diligently to support service users’ autonomy Develops effective partnerships with service users which support person centred practice and self-efficacy 2.2 Developing Networks Has and seeks positive links with colleagues, service users and people working in partner agencies Promotes the sharing of information and resources with team members and managers/supervisors Pro-actively develops links and networks with external partner agencies which can support their work 2.3 Building and maintaining relationships Gains and maintains the trust, support and respect of colleagues and service users by using sound interpersonal skills Able to demonstrate patience and actively listens and empathises with others recognising different perspectives and points of view Manages positions of power appropriately Communicates effectively with individuals and groups, and acts as a positive role model Able to use excellent written and verbal communication skills in order to present a positive image of “self” and the service, when communicating with service users and other agencies and uses tact and diplomacy 2.4 Encouraging contribution Respects, values and acknowledges the roles, contributions and expertise of others Confident in suggesting their own ideas Actively considers other people’s suggestions Actively contributes to creating a respectful working environment which values contributions from all