3. Job Seeker Satisfaction These results refer to job seekers’ level of satisfaction with their employment services provider and the various aspects of the assistance received. Table 3.1 – DES job seeker satisfaction with the help suited to circumstances, March 2015 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Assistance/ Post Placement Support 69.1 10.6 20.3 Ongoing Support 80.2 7.9 11.9 Table 3.2 – DES job seeker satisfaction with provider consideration of individual needs, March 20152 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Assistance/ Post Placement Support 71.3 9.7 19.0 Ongoing Support 82.5 7.5 10.1 Table 3.3 – DES job seeker satisfaction with staff treatment of job seeker with respect, March 20152 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Assistance/ Post Placement Support 85.3 5.4 9.4 Ongoing Support 89.0 4.3 6.7 Table 3.4 – DES job seeker satisfaction with overall quality of service, March 20152 Satisfied or Very Neither Satisfied nor Dissatisfied or Very Satisfied Dissatisfied Dissatisfied (%) (%) (%) Employment Assistance/ Post Placement Support 74.2 8.9 16.8 Ongoing Support 81.9 7.0 11.1
3. Job Seeker Satisfaction These results refer to job seekers’ level of satisfaction with their employment services provider and the various aspects of the assistance received. Table 3.1 – DES job seeker satisfaction with the help suited to circumstances, March 2015 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Assistance/ Post Placement Support 69.1 10.6 20.3 Ongoing Support 80.2 7.9 11.9 Table 3.2 – DES job seeker satisfaction with provider consideration of individual needs, March 20152 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Assistance/ Post Placement Support 71.3 9.7 19.0 Ongoing Support 82.5 7.5 10.1 Table 3.3 – DES job seeker satisfaction with staff treatment of job seeker with respect, March 20152 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Assistance/ Post Placement Support 85.3 5.4 9.4 Ongoing Support 89.0 4.3 6.7 Table 3.4 – DES job seeker satisfaction with overall quality of service, March 20152 Satisfied or Very Satisfied (%) Neither Satisfied nor Dissatisfied (%) Dissatisfied or Very Dissatisfied (%) Employment Assistance/ Post Placement Support 74.2 8.9 16.8 Ongoing Support 81.9 7.0 11.1