3.1.2 Provide architecture that is more reliable, flexible, Technical Objective 1 and maintainable. Adhere to national standards for data exchange, security, and Technical Objective 2 interfaces. Improve the quality and accessibility of information for users with toolset standards, such as Structured Query Language (SQL) and Technical Objective 3 Open Database Connectivity (ODBC), and do so without the involvement of operators or specialists. Retain the necessary level of system security to protect users and Technical Objective 4 information from unauthorized access. Technical Objective 5 Provide client agencies with increased MVD access and functions. Use best in class components and commercial off-the-shelf (COTS) Technical Objective 6 solutions to improve system supportability and cost. Provide enhanced audit trail and functional capability to view Technical Objective 7 complete history of transactional changes over time, including who, what, and when. 3.2 Number Description The Project does not include the implementation of a document Exclusion 1 management system. The Project does not include the implementation of an Interactive Voice Exclusion 2 Recognition (IVR) application. The implementation of the IVR MVD functionality will be complete in FY12 under a separate project. The Project does not include the implementation of a Business Exclusion 3 Intelligence application that would allow Business Users to create their own ad hoc reports. 3.3 Identify the critical success factors for achieving success in this project. Metric are key to understanding the ability of the project to meet the end goals of the Executive Sponsor and the Business Owner, as well as the ability of the project team to stay within schedule and budget. See also section 6.7 Quality Objectives and Controls.
3.1.2 Technical Objective 1 Provide architecture that is more reliable, flexible, and maintainable. Technical Objective 2 Adhere to national standards for data exchange, security, and interfaces. Technical Objective 3 Improve the quality and accessibility of information for users with toolset standards, such as Structured Query Language (SQL) and Open Database Connectivity (ODBC), and do so without the involvement of operators or specialists. Technical Objective 4 Retain the necessary level of system security to protect users and information from unauthorized access. Technical Objective 5 Provide client agencies with increased MVD access and functions. Technical Objective 6 Use best in class components and commercial off-the-shelf (COTS) solutions to improve system supportability and cost. Technical Objective 7 Provide enhanced audit trail and functional capability to view complete history of transactional changes over time, including who, what, and when. 3.2 Number Description Exclusion 1 The Project does not include the implementation of a document management system. Exclusion 2 The Project does not include the implementation of an Interactive Voice Recognition (IVR) application. The implementation of the IVR MVD functionality will be complete in FY12 under a separate project. Exclusion 3 The Project does not include the implementation of a Business Intelligence application that would allow Business Users to create their own ad hoc reports. 3.3 Identify the critical success factors for achieving success in this project. Metric are key to understanding the ability of the project to meet the end goals of the Executive Sponsor and the Business Owner, as well as the ability of the project team to stay within schedule and budget. See also section 6.7 Quality Objectives and Controls.