9.6.2 Emergency operations Existence of emergency 5 Emergency operations center exists Operations center itself to be highly – center operations center with with hardened communications and disaster-resilient! participation from all camera-enabled visibility of city, agencies, automating standard and with SOPs designed and proven to SOP = Standard operating procedures – operating procedures deal with severe” scenario; all processes and procedures for “most specifically designed to deal relevant agencies participate. emergency response. with likely” and “most “most severe” scenarios. 4 Emergency operations center exists – with hardened communications and camera-enabled visibility of whole city, and with SOPs designed and proven to deal with probable” . “most scenario; all relevant agencies participate. 3 Emergency operations center exists – with SOPs designed for “most probable” scenario (but may not be proven), most agencies participating but incomplete camera visibility or communications. 2 Emergency operations center exists – but SOPs unproven, participation incomplete and poor camera visibility. 1 Emergency operations center – designated but with significant generalized shortcomings. 0 No emergency operations center. –
9.6.2 Emergency operations center Existence of emergency operations center with participation from all agencies, automating standard operating procedures specifically designed to deal with “most likely” and “most severe” scenarios. . 5 – Emergency operations center exists with hardened communications and camera-enabled visibility of city, and with SOPs designed and proven to deal with “most severe” scenario; all relevant agencies participate. 4 – Emergency operations center exists with hardened communications and camera-enabled visibility of whole city, and with SOPs designed and proven to deal with “most probable” scenario; all relevant agencies participate. 3 – Emergency operations center exists with SOPs designed for “most probable” scenario (but may not be proven), most agencies participating but incomplete camera visibility or communications. 2 – Emergency operations center exists but SOPs unproven, participation incomplete and poor camera visibility. 1 – Emergency operations center designated but with significant generalized shortcomings. 0 – No emergency operations center. Operations center itself to be highly disaster-resilient! SOP = Standard operating procedures – processes and procedures for emergency response.