N/A x. develop complex reports & position papers y. originate &/or edit technical, scientific or N/A advanced literary publications z. prepare deeds, leases, wills, mortgages &/or N/A contracts aa. lecture on politics, economics or science to N/A highly specialized groups bb. comprehend & discuss highly abstract N/A material (e.g., logic, philosophy) 35. CLERICAL a. arrange items in numerical or alphabetical N/A order b. sort items into categories according to N/A established methods N/A c. code from one symbolic form to another d. check pairs of items that are similar or N/A dissimilar e. gather, collate & classify information about N/A data, people or things 36. INTERPERSONAL N/A a. work in isolation N/A b. work alone on most tasks N/A c. cooperate with co-workers on projects d. ANSWER ROUTINE TELEPHONE N/A INQUIRES FROM PUBLIC e. establish friendly atmosphere as supervisor of N/A work unit f. handle sensitive inquiries from & contacts with N/A officials & general public g. establish friendly atmosphere as division or N/A large section chief h. develop good rapport with inmates &/or N/A patients Applicable Specific Examples Ability to Position (when applicable) i. resolve complaints from angry citizens & N/A government officials
x. develop complex reports & position papers N/A y. originate &/or edit technical, scientific or advanced literary publications N/A z. prepare deeds, leases, wills, mortgages &/or contracts N/A aa. lecture on politics, economics or science to highly specialized groups N/A bb. comprehend & discuss highly abstract material (e.g., logic, philosophy) N/A 35. CLERICAL a. arrange items in numerical or alphabetical order N/A b. sort items into categories according to established methods N/A c. code from one symbolic form to another N/A d. check pairs of items that are similar or dissimilar N/A e. gather, collate & classify information about data, people or things N/A 36. INTERPERSONAL a. work in isolation N/A b. work alone on most tasks N/A c. cooperate with co-workers on projects N/A d. ANSWER ROUTINE TELEPHONE INQUIRES FROM PUBLIC N/A e. establish friendly atmosphere as supervisor of work unit N/A f. handle sensitive inquiries from & contacts with officials & general public N/A g. establish friendly atmosphere as division or large section chief N/A h. develop good rapport with inmates &/or patients N/A Applicable to Position Ability Specific Examples (when applicable) i. resolve complaints from angry citizens & government officials N/A