11. Articulate clear faculty Consistent ADSE, HoDs, PoLes, December 2014 Clear management of policy on responding to implementation of a student expectations of CCs student communication standard response staff availability and time and process communication across departments ADSE, HoDs, Poles,CCs. 12. Engagement of students Engagement with the July 2014 Student Reps as partners in all aspects of BedsSU ‘BIG’ the students experience campaign. Adoption of BIG processes in PEC committee and fortnightly Course meetings Organisation 13. Provide timely personal Implement new ADSE, Dept Timetabling Reduction in timetables to all students timetabling policy coordinators, Poles, CCs timetabling complaints, and improved learning and Management April 2014 Agree departmental Dept Timetabling teaching and approaches to Coordinators organisation and seminar allocation management experience Dec 2014 14. Develop clear Faculty Faculty manager communication processes to advise students of Improved NSS cancellations or disruptions July 2014 to normal working or delivery practices ADSE, Sub-Dean Quality, Improved cross dept 15. Develop and strengthen Monthly PoLe PoLes engagement and IPL Portfolio and Course meetings for cross opportunities Coordinator roles and team faculty dialogue and working processes developments.
11. Articulate clear faculty policy on responding to student communication 12. Engagement of students as partners in all aspects of the students experience Consistent implementation of a standard response time and process across departments Engagement with the BedsSU ‘BIG’ campaign. Adoption of BIG processes in PEC committee and fortnightly Course meetings ADSE, HoDs, PoLes, CCs ADSE, HoDs, Poles,CCs. Student Reps December 2014 July 2014 Clear management of student expectations of staff availability and communication Organisation and Management 13. Provide timely personal timetables to all students 14. Develop clear Faculty communication processes to advise students of cancellations or disruptions to normal working or delivery practices 15. Develop and strengthen Portfolio and Course Coordinator roles and team working processes Implement new timetabling policy Agree departmental approaches to seminar allocation Monthly PoLe meetings for cross faculty dialogue and developments. ADSE, Dept Timetabling coordinators, Poles, CCs Dept Timetabling Coordinators Faculty manager ADSE, Sub-Dean Quality, PoLes April 2014 Dec 2014 July 2014 Reduction in timetabling complaints, improved learning and teaching and organisation and management experience Improved NSS Improved cross dept engagement and IPL opportunities