this can include old email services not being compatible with new browsers. Inability to install email system on target hardware. Desktop / Client - Existing operating system is outside the Poor configuration leading to operational issues and increased Desktop/Client Unsuitable Windows baseline supported configuration. helpdesk calls. versions Potential inefficient email service levels. Desktop / Client Email service setup and migration fails to Potential performance issues with poorly configured systems. – Desktop/Client / Migration wrong complete successfully on target system. Loss of data due to incorrectly setup storage and archiving facilities. Desktop / Client - Local System issues lead to inability to Desktop/Client Local Connectivity Potential performance issues leading to complete loss of service. connect to the email service Issues Large number of local desktop sessions Email system connectivity issues and performance issues due to Desktop / Client - Too Desktop/Client exceeds 'normal' expected operational increases processing constraints. many windows open levels. system used inappropriately, Potential breach in IG policies/controls lead to source contravening IG security controls / guides. information compromise. Misuse - IG / Breaches in security protocol and local / national policies for mail Misuse Email system operation by end user who Unauthorised Access usage. does not have access or approval to use Potential to misuse system not having appropriate access/training the system. leading to severe email issues. Inappropriate use of mail system without Potential breaches of information sharing and overall system usage. Misuse Misuse Consent expressed consent of data source or – system authorities. Email system is targeted by external or Inappropriate access to email system data, personal identifiable or internal hacking or attempts to connect in a business critical information. Misuse Misuse Hacking – manner not permitted by existing Critical misuse implications if undetected - complete loss of service, IG/security controls. data tampering, etc. Internal Fraud covers various targets for misuse and may lead to Misuse - Internal Existing authorised user attempts to Misuse inappropriate email usage, authorisation messages, and potential Fraud fraudulently operate system access to business or personally critical systems.
this can include old email services not being compatible with new browsers. Desktop/Client Desktop / Client - Unsuitable Windows versions Existing operating system is outside the baseline supported configuration. Inability to install email system on target hardware. Poor configuration leading to operational issues and increased helpdesk calls. Potential inefficient email service levels. Desktop/Client Desktop / Client – / Migration wrong Email service setup and migration fails to complete successfully on target system. Potential performance issues with poorly configured systems. Loss of data due to incorrectly setup storage and archiving facilities. Desktop/Client Desktop / Client - Local Connectivity Issues Local System issues lead to inability to connect to the email service Potential performance issues leading to complete loss of service. Desktop/Client Desktop / Client - Too many windows open Large number of local desktop sessions exceeds 'normal' expected operational levels. Email system connectivity issues and performance issues due to increases processing constraints. Misuse Misuse - IG / Unauthorised Access system used inappropriately, contravening IG security controls / guides. Potential breach in IG policies/controls lead to source information compromise. Breaches in security protocol and local / national policies for mail usage. Potential to misuse system not having appropriate access/training leading to severe email issues. Email system operation by end user who does not have access or approval to use the system. Misuse Misuse – Consent Inappropriate use of mail system without expressed consent of data source or system authorities. Potential breaches of information sharing and overall system usage. Misuse Misuse – Hacking Email system is targeted by external or internal hacking or attempts to connect in a manner not permitted by existing IG/security controls. Inappropriate access to email system data, personal identifiable or business critical information. Critical misuse implications if undetected - complete loss of service, data tampering, etc. Misuse Misuse - Internal Fraud Existing authorised user attempts to fraudulently operate system Internal Fraud covers various targets for misuse and may lead to inappropriate email usage, authorisation messages, and potential access to business or personally critical systems.