Table 64 JARC Service Matrix Service Outputs by Primary Goal – Primary Goal (A) (B) (C) (D) (E) Expanded Extended Improved Improved Improved geographic hours/days system access/ customer Service Type coverage of service capacity connections knowledge I. 6,196,407 6,780,735 1,736,813 4,449,327 Fixed route trips trips trips 1,767,993 388,442 Flexible routing trips trips 32,375 trips 74,173 trips 483,318 389,409 Shuttle/Feeders trips 0 6,449 trips trips 1,167,020 760,499 691,661 730,790 Demand response trips trips trips trips 138,656 255,570 Vanpool service trips 40,989 660,837 User-side subsidy 52,624 trips 0 trips II. 176,795 49,489 customer Mobility manager contacts 43,866 customer One-stop center contacts 3,559 customer Itinerary planning contacts One-on-one transit 3,028 training trained 28,086 info served Various, including brochures, posters, surveys, Materials and feasibility marketing studies Transportation 11,074 resource training trained
Table 64 JARC Service Matrix – Service Outputs by Primary Goal Primary Goal Service Type (A) Expanded geographic coverage (B) Extended hours/days of service (C) Improved system capacity (D) Improved access/ connections (E) Improved customer knowledge I. Fixed route 6,196,407 trips 6,780,735 trips 1,736,813 4,449,327 trips Flexible routing 1,767,993 trips 388,442 trips 32,375 trips 74,173 trips Shuttle/Feeders 483,318 trips 0 6,449 trips 389,409 trips Demand response 1,167,020 trips 760,499 trips 691,661 trips 730,790 trips Vanpool service 138,656 trips 255,570 User-side subsidy 52,624 trips 0 40,989 trips 660,837 II. Mobility manager 176,795 49,489 customer contacts One-stop center 43,866 customer contacts Itinerary planning 3,559 customer contacts One-on-one transit training 3,028 trained info 28,086 served Materials and marketing Various, including brochures, posters, surveys, feasibility studies Transportation resource training 11,074 trained