Food Hygiene Service Requests 40 42 40 37 including drainage Regarding problems with pests and 10 6 3 7 rubbish Unprogrammed visits requested by 17 6 12 1 another agency Total 67 54 55 45 8.1.4 Food Complaints 2010/11 2011/12 2012/13 2013/14 Foreign bodies in food 16 17 5 11 Mouldy foods 3 1 3 3 Chemical issues 2 2 1 1 Labelling of food 2 3 1 2 Total 23 23 10 17 8.1.5 Home Authority Principle 2010/11 2011/12 2012/13 2013/14 Food Complaints Home / Originating 5 0 4 3 – Authority 8.1.6 Advice to Businesses The Safety Team and Customer Contact Centre gave advice over the telephone to customers. Detailed figures for this work are not recorded. 2010/11 2011/12 2012/13 2013/14 Advice Visits resulting in research/visit 59 60 70 61 8.1.7 Sampling 2010/11 2011/12 2012/13 2013/14 Food Samples - Total 50 32 26 55 Food Samples - % unsatisfactory 10% 12.5% 19% (5) (1) (number) (4) (awaiting 5 results) Environmental Samples - Total 66 24 48 16 Environmental Samples - % 32% 21% (5) 38% (18) 44% (7) unsatisfactory (number) Private Water Supply Samples - 4 5 8 17 Total Private Water Supply Samples - % 25% (1) 40% (2) 50% (4) 65% (11) unsatisfactory Private Water Distribution System - - 29 41 Samples - Total Private Water Distribution System - - - 38% (11) 7% (3) % unsatisfactory 8.1.8 Infectious Disease 2010/11 2011/12 2012/13 2013/14
Food Hygiene Service Requests including drainage 40 42 40 37 Regarding problems with pests and rubbish 10 6 3 7 Unprogrammed visits requested by another agency 17 6 12 1 Total 67 54 55 45 8.1.4 Food Complaints 2010/11 2011/12 2012/13 2013/14 Foreign bodies in food 16 17 5 11 Mouldy foods 3 1 3 3 Chemical issues 2 2 1 1 Labelling of food 2 3 1 2 Total 23 23 10 17 8.1.5 Home Authority Principle 2010/11 2011/12 2012/13 2013/14 Food Complaints – Home / Originating Authority 5 0 4 3 8.1.6 Advice to Businesses The Safety Team and Customer Contact Centre gave advice over the telephone to customers. Detailed figures for this work are not recorded. 2010/11 2011/12 2012/13 2013/14 Advice Visits resulting in research/visit 59 60 70 61 8.1.7 Sampling 2010/11 2011/12 2012/13 2013/14 Food Samples - Total 50 32 26 55 Food Samples - % unsatisfactory (number) 10% 12.5% (4) 19% (5) (1) (awaiting 5 results) Environmental Samples - Total 66 24 48 16 Environmental Samples - % unsatisfactory (number) 32% 21% (5) 38% (18) 44% (7) Private Water Supply Samples - Total 4 5 8 17 Private Water Supply Samples - % unsatisfactory 25% (1) 40% (2) 50% (4) 65% (11) Private Water Distribution System Samples - Total - - 29 41 Private Water Distribution System - % unsatisfactory - - 38% (11) 7% (3) 8.1.8 Infectious Disease 2010/11 2011/12 2012/13 2013/14