Business Standards BR01 Establish Business Process is mostly manual 1 2 Relationship Management No business rules engine Relationship Management Limited workflow tools (BR) Standards needed for data exchange and interface No Key Performance Indicators (KPI) Limited process documentation Business Standards BR02 Manage Business 1 2 Process is mostly manual Relationship Management Limited workflow tools Relationship Management Standards needed for data exchange and interface Communication (BR) No KPI Business Standards BR03 Manage Business 1 2 Process is mostly manual Relationship Management No business rules engine Relationship Management Limited workflow tools Information (BR) Standards needed for data exchange and interface No KPI No central repository of information Business Standards BR04 Terminate No gap 1 1 Relationship Management Business Relationship Management (BR) Care Case CM01 Establish Case 2 3 Process is mostly manual Management Management No business rules engine (CM) Limited workflow tools No KPI Limited use of HIE for clinical information Care Case CM02 Manage Case 2 3 Process is mostly manual Management Management Information No case management tools
Business Relationship Management (BR) Standards Management BR01 Establish Business Relationship 1 2 Process is mostly manual No business rules engine Limited workflow tools Standards needed for data exchange and interface No Key Performance Indicators (KPI) Limited process documentation Business Relationship Management (BR) Standards Management BR02 Manage Business Relationship Communication 1 2 Process is mostly manual Limited workflow tools Standards needed for data exchange and interface No KPI Business Relationship Management (BR) Standards Management BR03 Manage Business Relationship Information 1 2 Process is mostly manual No business rules engine Limited workflow tools Standards needed for data exchange and interface No KPI No central repository of information Business Relationship Management (BR) Standards Management BR04 Terminate Business Relationship 1 1 No gap Care Management (CM) Case Management CM01 Establish Case 2 3 Process is mostly manual No business rules engine Limited workflow tools No KPI Limited use of HIE for clinical information Care Management Case Management CM02 Manage Case Information 2 3 Process is mostly manual No case management tools