Choosing the correct WIPA When you are making a referral to WIPA, please be sure that when you search the WIPA Coverage Area list, you are searching by county AND state. Remember that many states have counties with the same name, so as you are searching the name of the county, be sure you also look at the state on the far left side of the chart. Some WIPA projects will not have a full county listing because they cover the entire state, so you need to be very careful when searching. If only one match comes up for the county name, double-check the state for accuracy. For example: if you search for Tazewell county in the list, you will find one match in the list for VA ACCSES; however, if the beneficiary lives in Tazewell county IL, selecting VA ACCSES (in Virginia) is the incorrect WIPA. If you look at the IL WIPA projects, one covers the Entire State, except some zip codes in one particular county. Locked out of ETO / Data Entry Assistance If you are locked out of ETO and need your password reset, please contact the Technical Help Desk at or 855-816-0890. Please do NOT contact Social Solutions directly for this type of assistance using the or on ‘Forgot Password’ ‘Need Help?’ links the ETO Home Page. Social Solutions will not be able to assist you with a password change or any other issues you may experience with ETO. The Help Desk can help you get your password reset much faster. If you have other issues with ETO data entry or processes, you should contact your TA Liaison, Laura Coffey directly at or 502-479-5865.
Choosing the correct WIPA When you are making a referral to WIPA, please be sure that when you search the WIPA Coverage Area list, you are searching by county AND state. Remember that many states have counties with the same name, so as you are searching the name of the county, be sure you also look at the state on the far left side of the chart. Some WIPA projects will not have a full county listing because they cover the entire state, so you need to be very careful when searching. If only one match comes up for the county name, double-check the state for accuracy. For example: if you search for Tazewell county in the list, you will find one match in the list for VA ACCSES; however, if the beneficiary lives in Tazewell county IL, selecting VA ACCSES (in Virginia) is the incorrect WIPA. If you look at the IL WIPA projects, one covers the Entire State, except some zip codes in one particular county. Locked out of ETO / Data Entry Assistance If you are locked out of ETO and need your password reset, please contact the Technical Help Desk at or 855-816-0890. Please do NOT contact Social Solutions directly for this type of assistance using the ‘Forgot Password’ or ‘Need Help?’ links on the ETO Home Page. Social Solutions will not be able to assist you with a password change or any other issues you may experience with ETO. The Help Desk can help you get your password reset much faster. If you have other issues with ETO data entry or processes, you should contact your TA Liaison, Laura Coffey directly at or 502-479-5865.