4 2016 4 2016. 1 2015 The My Aged Care screening and assessment process Access to attachments Portal usability. Improving the My Aged Care screening and assessment process What? Why? New screening Changes have been made to the screening process undertaken process by the contact centre. – Assessor, Enhancements have been made to improve client experience, Provider and improve efficiency and ensure higher quality of information for Client portals assessors or providers. These changes include: Reducing the number of questions in screening Displaying screening information in a printer-friendly PDF which will be up to eight pages long Automatic creation of Notes based on Screening information Screening information will be available as a PDF from the in all portals. ‘Attachments’ tab
4 2016 4 2016. 1 2015 The My Aged Care screening and assessment process Access to attachments Portal usability. Improving the My Aged Care screening and assessment process What? Why? New screening process Provider and Client portals Changes have been made to the screening process undertaken by the contact centre. Enhancements have been made to improve client experience, improve efficiency and ensure higher quality of information for assessors or providers. These changes include: Reducing the number of questions in screening Displaying screening information in a printer-friendly PDF which will be up to eight pages long Automatic creation of Notes based on Screening information Screening information will be available as a PDF from the ‘Attachments’ tab in all portals. – Assessor,