Appendix A: Outline of NatHERS Governance Structure [Current as of September 2016] Appendix B: Updated NatHERS Administration Key Actions – Improving governance and program management Action Deliverable Timeframe Participants Governance Finalise documentation of Updated NatHERS Early 2017 NatHERS updated governance structures, Administrative and Administrator processes and accompanying Governance (NA) templates in an updated Arrangements NatHERS Administrative and document Energy Governance Arrangements Efficiency document and publish them on Advisory Team the NatHERS website (EEAT) Have annual reviews of this Annual Report Annually NA Strategic Plan and update EEAT accordingly Engaging stakeholders Produce a six-monthly Star’ Ongoing NA ‘NatHERS NatHERS e-newsletter for e-newsletter public distribution Update the NatHERS website. Up-to-date, accessible Ongoing NA This includes adding the and comprehensive existing NatHERS vision and website, including original objectives to ensure the production of new intentions of the Scheme are videos and fact sheets clearly communicated to all stakeholders Identify opportunities to Positive articles and Ongoing NA promote NatHERS in relevant references to publications and forums NatHERS in the public domain Continue to engage and Regular engagement Ongoing NA communicate with stakeholders and communication EEAT through mechanisms identified with stakeholders in the Stakeholder Communication and Engagement Plan and Service Charter
Appendix A: Outline of NatHERS Governance Structure [Current as of September 2016] Appendix B: Updated NatHERS Administration – Key Actions Improving governance and program management Action Deliverable Timeframe Participants Governance Finalise documentation of updated governance structures, processes and accompanying templates in an updated NatHERS Administrative and Governance Arrangements document and publish them on the NatHERS website Updated NatHERS Administrative and Governance Arrangements document Early 2017 NatHERS Administrator (NA) Energy Efficiency Advisory Team (EEAT) Have annual reviews of this Strategic Plan and update accordingly Annual Report Annually NA EEAT Engaging stakeholders Produce a six-monthly NatHERS e-newsletter for public distribution ‘NatHERS Star’ e-newsletter Ongoing NA Update the NatHERS website. This includes adding the existing NatHERS vision and original objectives to ensure the intentions of the Scheme are clearly communicated to all stakeholders Up-to-date, accessible and comprehensive website, including production of new videos and fact sheets Ongoing NA Identify opportunities to promote NatHERS in relevant publications and forums Positive articles and references to NatHERS in the public domain Ongoing NA Continue to engage and communicate with stakeholders through mechanisms identified in the Stakeholder Communication and Engagement Plan and Service Charter Regular engagement and communication with stakeholders Ongoing NA EEAT