can advise parents as to which service may be helpful and will assist in setting up an initial meeting on their behalf. If a parent is ever dissatisfied, they are encouraged to speak to the Learning Support Arrangements Department, for handling in the first complaints instance. from parents If parents are of children still not with SEND satisfied they about the should then provision take their made at complaint to the Director of school Studies and lastly the Headmaster. The school has a comprehensive complaints procedure.
can advise parents as to which service may be helpful and will assist in setting up an initial meeting on their behalf. Arrangements for handling complaints from parents of children with SEND about the provision made at school If a parent is ever dissatisfied, they are encouraged to speak to the Learning Support Department, in the first instance. If parents are still not satisfied they should then take their complaint to the Director of Studies and lastly the Headmaster. The school has a comprehensive complaints procedure.