Key performance indicators for 2017-18 to 2020-21 Target Target Target Target Objective Measure 201718 201819 201920 202021 Ensure the Percentage of employer registrations 97% 98% 99% 100% maximum number completed within 10 working days of of eligible receipt of a correctly completed and employers and verified application form. their employees Number of visits to employer sites or 80 90 100 110 are registered premises to ensure that all employees with the working in the covered industries are Authority. registered with the Authority. Contact registered employees who 400 450 500 550 have not had service recorded for 2 years or more to check if they have been working in a covered industry. Annual statements made available to 100% 100% 100% 100% employees by 30 September. Ensure that Percentage of employer returns and 80% 80% 80% 80% employers’ payments submitted by due date contribution (five working days after the end of the levies are month following the relevant quarter). collected efficiently and effectively. Ensure that Percentage of payments completed 85% 85% 85% 85% payments to within 10 working days of receipt of a employees, correctly completed and verified claim contractors and form. reimbursements to employers are made in accordance with the Act.
Key performance indicators for 2017-18 to 2020-21 Objective Measure Target 201718 Target 201819 Target 201920 Target 202021 Ensure the maximum number of eligible employers and their employees are registered with the Authority. Percentage of employer registrations completed within 10 working days of receipt of a correctly completed and verified application form. 97% 98% 99% 100% Number of visits to employer sites or premises to ensure that all employees working in the covered industries are registered with the Authority. 80 90 100 110 Contact registered employees who have not had service recorded for 2 years or more to check if they have been working in a covered industry. 400 450 500 550 Annual statements made available to employees by 30 September. 100% 100% 100% 100% Ensure that employers’ contribution levies are collected efficiently and effectively. Percentage of employer returns and payments submitted by due date (five working days after the end of the month following the relevant quarter). 80% 80% 80% 80% Ensure that payments to employees, contractors and reimbursements to employers are made in accordance with the Act. Percentage of payments completed within 10 working days of receipt of a correctly completed and verified claim form. 85% 85% 85% 85%