Assign specific work tasks to Group Supervisors. Monitor and inspect progress and make changes as necessary. Resolve logistics problems reported by subordinates. Provide clear direction, assignments, and guidance to effectively structure and organize work activities, maximize productivity, and conform to incident objectives. Communicate emergency procedures that are consistent with the safety and security in a timely manner. Provide for the safety and welfare of assigned personnel during the entire period of supervision. Report accidents and medical emergencies. Maintain Unit Log. Approve timesheets for If no Registration and Intake Group Supervisor is assigned for the site, assume all duties of the Group Supervisor. Greeter: Greeters must Meet and direct evacuees upon Ability to effectively listen, be familiar with the arrival at the shelter understand and communicate shelter site layout and the Assure that evacuees receive the information. shelter’s policies and pre-registration form and shelter Must be flexible and adaptable in rules. Their primary guide (including the printed rules various situations and work responsibilities are and regulations); assist with settings, including weather greeting evacuees, staff questions or completion as conditions, cultures, and and guests and informing necessary geographic areas for extended and directing them to the Assure that evacuee’s immediate periods of time. appropriate reception and personal needs are addressed Demonstrate sensitivity to cultural registration/intake Assist with shelter set-up. diversity, race, gender, service areas. Maintain knowledge of shelter disabilities, and other individual services and schedules and differences in accordance with the provide guidance to evacuees and COV’s nondiscrimination policy. staff throughout the sheltering Establish an effective rapport with event. individuals who are initially difficult, emotional, or distressed. Pre-identified Greeters will serve Relate effectively to people from a dual role. If an unaccompanied varied backgrounds and different minor presents at the shelter site, situations. one of these pre-identified greeters per shift would then Those Greeters pre-identified for become the Children’s Issues the dual role as Children’s Issues Coordinator within the Human Coordinator will be Shelter Services Branch and knowledgeable in the area of would transfer to the leadership Social Services Licensing. of this Branch Director.
Assign specific work tasks to Group Supervisors. Monitor and inspect progress and make changes as necessary. Resolve logistics problems reported by subordinates. Provide clear direction, assignments, and guidance to effectively structure and organize work activities, maximize productivity, and conform to incident objectives. Communicate emergency procedures that are consistent with the safety and security in a timely manner. Provide for the safety and welfare of assigned personnel during the entire period of supervision. Report accidents and medical emergencies. Maintain Unit Log. Approve timesheets for If no Registration and Intake Group Supervisor is assigned for the site, assume all duties of the Group Supervisor. Greeter: Greeters must be familiar with the shelter site layout and the shelter’s policies and rules. Their primary responsibilities are greeting evacuees, staff and guests and informing and directing them to the appropriate reception and registration/intake service areas. Meet and direct evacuees upon arrival at the shelter Assure that evacuees receive the pre-registration form and shelter guide (including the printed rules and regulations); assist with questions or completion as necessary Assure that evacuee’s immediate personal needs are addressed Assist with shelter set-up. Maintain knowledge of shelter services and schedules and provide guidance to evacuees and staff throughout the sheltering event. Pre-identified Greeters will serve a dual role. If an unaccompanied minor presents at the shelter site, one of these pre-identified greeters per shift would then become the Children’s Issues Coordinator within the Human Shelter Services Branch and would transfer to the leadership of this Branch Director. Ability to effectively listen, understand and communicate information. Must be flexible and adaptable in various situations and work settings, including weather conditions, cultures, and geographic areas for extended periods of time. Demonstrate sensitivity to cultural diversity, race, gender, disabilities, and other individual differences in accordance with the COV’s nondiscrimination policy. Establish an effective rapport with individuals who are initially difficult, emotional, or distressed. Relate effectively to people from varied backgrounds and different situations. Those Greeters pre-identified for the dual role as Children’s Issues Coordinator will be knowledgeable in the area of Social Services Licensing.