Other # Provider Summary of event Root causes Recommendations Actions taken 17 St John Health centre Potential lack of Discuss issues with Had discussion with requested ambulance education/experience health centre and the health centre. and did not provide of health centre staff in need for relevant relevant updates of calling 111 for an updates. deteriorating patient ambulance. condition.
Other # Provider Summary of event Root causes Recommendations Actions taken 17 St John Health centre requested ambulance and did not provide relevant updates of deteriorating patient condition. Potential lack of education/experience of health centre staff in calling 111 for an ambulance. Discuss issues with health centre and the need for relevant updates. Had discussion with health centre.