CONTENTS CHAPTER 2. INTRODUCTION TO THE SERVICER WEB PORTAL PARAGRAPH PAGE 2-2 2.01 Introduction…………………………………………………… 2.02 System Interfaces and Cycle 2-2 Times...………………………… 2.03 Servicer Roles and 2-3 Responsibilities………………………….. 2.04 Servicer 2-4 Event Reporting………………...………………….... 2-9 2.05 Case Assignment ...…………………….................................... 2.06 Accessing 2-10 VALERI...…………………………………………. 2.07 Servicer 2-10 Web Portal Application……………………………… 2-11 2.08 Reports………………………………………………………… 2-14 2.09 Policies for Requirement of Paper Documentation…………… 2-14 2.10 User Management………………………………..…………….
CONTENTS CHAPTER 2. INTRODUCTION TO THE SERVICER WEB PORTAL PARAGRAPH PAGE 2.01 Introduction…………………………………………………… 2-2 2.02 System Interfaces and Cycle Times...………………………… 2-2 2.03 Servicer Roles and Responsibilities………………………….. 2-3 2.04 Servicer Event Reporting………………...………………….... 2-4 2.05 Case Assignment ...…………………….................................... 2-9 2.06 Accessing VALERI...…………………………………………. 2-10 2.07 Servicer Web Portal Application……………………………… 2-10 2.08 Reports………………………………………………………… 2-11 2.09 Policies for Requirement of Paper Documentation…………… 2-14 2.10 User Management………………………………..……………. 2-14