In summary, it can be seen that the majority of respondents agree that work performance expectations are clear, but disagree with most of the other statements related to the department’s communication style with its employees. Respondents also disagree with the Department’s ability to hold staff accountable, or resolve issues in a timely manner, or that the Department seems innovative or progressive. RESPONDENTS GENERALLY AGREE THAT THEY WORK WELL WITH EACH OTHER AND CAN KEEP UP WITH THEIR WORKLOAD, BUT DO NOT BELIEVE THAT STAFFING LEVELS ARE ADEQUATE TO MEET CURRENT CITY NEEDS. Respondents were to respond to several statements discussing the staffing, resources, workload and operations of the Department. The survey questions in this category and their responses are summarized in the tables below: Statement Agree Disagree Neutral 14. Staff resources are adequate to meet the current law 26% 57% 17% enforcement needs of the city. 15. We have the staff we need to perform safely and effectively 29% 52% 19% during incidents. 16. Dispatch information provided to us on incidents is accurate 45% 22% 33% and timely. 17. Our personnel work well with each other on calls for service 86% 3% 11% to which they respond. 18. We receive the practical training we need to maintain 54% 28% 18% needed skills. 19. Describe typical day-to-day workload: % of Responses About the right balance between time available and the amount of work. 13% I am always overloaded. I can catch up. 14% I could handle more work without being overloaded. 8% Sometimes my workload is heavy, but most of the time I can keep up. 65% The following points summarize the information from the tables above:
In summary, it can be seen that the majority of respondents agree that work performance expectations are clear, but disagree with most of the other statements related to the department’s communication style with its employees. Respondents also disagree with the Department’s ability to hold staff accountable, or resolve issues in a timely manner, or that the Department seems innovative or progressive. RESPONDENTS GENERALLY AGREE THAT THEY WORK WELL WITH EACH OTHER AND CAN KEEP UP WITH THEIR WORKLOAD, BUT DO NOT BELIEVE THAT STAFFING LEVELS ARE ADEQUATE TO MEET CURRENT CITY NEEDS. Respondents were to respond to several statements discussing the staffing, resources, workload and operations of the Department. The survey questions in this category and their responses are summarized in the tables below: Statement Agree Disagree Neutral 14. Staff resources are adequate to meet the current law enforcement needs of the city. 26% 57% 17% 15. We have the staff we need to perform safely and effectively during incidents. 29% 52% 19% 16. Dispatch information provided to us on incidents is accurate and timely. 45% 22% 33% 17. Our personnel work well with each other on calls for service to which they respond. 86% 3% 11% 18. We receive the practical training we need to maintain needed skills. 54% 28% 18% 19. Describe typical day-to-day workload: % of Responses About the right balance between time available and the amount of work. 13% I am always overloaded. I can catch up. 14% I could handle more work without being overloaded. 8% Sometimes my workload is heavy, but most of the time I can keep up. 65% The following points summarize the information from the tables above: