PC10. comply with your organization’s policies, 15 0 15 procedures and guidelines when creating documents for knowledge sharing Total 100 25 75 3.SSC/N2801 (Create PC1. establish clearly the requirements of 100 10 5 5 content for publication) the content of publications PC2. identify any issues with the 10 5 5 requirements and clarify these with appropriate people PC3. obtain sufficient data/information from 10 0 10 appropriate people or other sources to meet the requirements PC4. verify the reliability of 10 5 5 data/information and sources to the required PC5. draft content to meet requirements 25 10 15 using standard templates and tools PC6. cite sources accurately in the required 10 0 10 style PC7. review drafts with appropriate people 5 0 5 and incorporate their inputs PC8. obtain approval of the content from 5 0 5 appropriate people PC9. update your organization’s knowledge 5 0 5 base with new content PC10. obtain advice and guidance on creating 5 0 5 content from appropriate people, where required PC11. comply with your organization’s 5 0 5 policies, standards, procedures, guidelines and service level agreements (SLAs) when creating content Total 100 25 75 4. SSC/N2702 PC1. check that publications, or specific 100 10 10 0 (Provide/control access versions of publications, are not already in your to publications) organization’s knowledge base, in order to avoid duplication PC2. store publications in your 20 10 10 organization’s knowledge base according to your organization’s policies, procedures and standards PC3. check that different versions, including 20 10 10 the most up-to-date versions, of publications are clearly indicated according to your organization’s standards for version control PC4. provide access to publications in your 10 0 10 organization’s knowledge base only to those who are entitled to access PC5. provide support to appropriate people 10 0 10 to access publications, where required PC6. obtain advice and guidance on storing 10 10 0 publications, version control and access issues from appropriate people, where required PC7. comply with your organization’s 20 0 20 policies, standards, procedures, guidelines and
PC10. comply with your organization’s policies, procedures and guidelines when creating documents for knowledge sharing 15 0 15 Total 100 25 75 3.SSC/N2801 (Create content for publication) PC1. establish clearly the requirements of the content of publications 100 10 5 5 PC2. identify any issues with the requirements and clarify these with appropriate people 10 5 5 PC3. obtain sufficient data/information from appropriate people or other sources to meet the requirements 10 0 10 PC4. verify the reliability of data/information and sources to the required 10 5 5 PC5. draft content to meet requirements using standard templates and tools 25 10 15 PC6. cite sources accurately in the required style 10 0 10 PC7. review drafts with appropriate people and incorporate their inputs 5 0 5 PC8. obtain approval of the content from appropriate people 5 0 5 PC9. update your organization’s knowledge base with new content 5 0 5 PC10. obtain advice and guidance on creating content from appropriate people, where required 5 0 5 PC11. comply with your organization’s policies, standards, procedures, guidelines and service level agreements (SLAs) when creating content 5 0 5 Total 100 25 75 4. SSC/N2702 (Provide/control access to publications) PC1. check that publications, or specific versions of publications, are not already in your organization’s knowledge base, in order to avoid duplication 100 10 10 0 PC2. store publications in your organization’s knowledge base according to your organization’s policies, procedures and standards 20 10 10 PC3. check that different versions, including the most up-to-date versions, of publications are clearly indicated according to your organization’s standards for version control 20 10 10 PC4. provide access to publications in your organization’s knowledge base only to those who are entitled to access 10 0 10 PC5. provide support to appropriate people to access publications, where required 10 0 10 PC6. obtain advice and guidance on storing publications, version control and access issues from appropriate people, where required 10 10 0 PC7. comply with your organization’s policies, standards, procedures, guidelines and 20 0 20