Department of Veterans’ Affairs (DVA) Veterans have the same right of access to other community and aged care programs, as any other member of the community. The Act lists veterans in the special needs group. They should not be discriminated against or refused care when accessing services from other community and aged care programs on an assumption that DVA will provide for all their care needs. DVA only provides some entry-level care services. It does not provide higher-level care services. Veterans’ Home Care (VHC) Program Veterans' Home Care (VHC) is a DVA program designed to assist veterans and war widows/widowers who need a small amount of practical help to continue living independently in their own home. Services include Domestic Assistance, Personal Care, Respite Care, and safety-related Home and Garden Maintenance. VHC is not designed to meet complex or high-level care needs. Community Nursing (CN) CN provides clinical nursing and/or personal care services to eligible members of the veteran community in their own home. CN services can assist with medication, wound care, hygiene and dressing. CN services can help to restore or maintain health and independence at home and assist to avoid early admittance to hospital or residential care. Veterans requiring high level care require prior approval by DVA. CN services are provided by a mix of personnel including registered and enrolled nurses and nursing support who work within the framework of their relevant national standards. Duplication of services As long as there is no duplication of services between the programs, Veterans may access DVA’s VHC and CN services at the same time as accessing different services from: a home care package CHSP TCP STRC. For home care packages, this access can regardless of the level of the package. CHSP offers services that are not available through the VHC Program or other DVA arrangements, such as a wide range of social support, food services, community transport and centre-based day respite. Further information:
Department of Veterans’ Affairs (DVA) Veterans have the same right of access to other community and aged care programs, as any other member of the community. The Act lists veterans in the special needs group. They should not be discriminated against or refused care when accessing services from other community and aged care programs on an assumption that DVA will provide for all their care needs. DVA only provides some entry-level care services. It does not provide higher-level care services. Veterans’ Home Care (VHC) Program Veterans' Home Care (VHC) is a DVA program designed to assist veterans and war widows/widowers who need a small amount of practical help to continue living independently in their own home. Services include Domestic Assistance, Personal Care, Respite Care, and safety-related Home and Garden Maintenance. VHC is not designed to meet complex or high-level care needs. Community Nursing (CN) CN provides clinical nursing and/or personal care services to eligible members of the veteran community in their own home. CN services can assist with medication, wound care, hygiene and dressing. CN services can help to restore or maintain health and independence at home and assist to avoid early admittance to hospital or residential care. Veterans requiring high level care require prior approval by DVA. CN services are provided by a mix of personnel including registered and enrolled nurses and nursing support who work within the framework of their relevant national standards. Duplication of services As long as there is no duplication of services between the programs, Veterans may access DVA’s VHC and CN services at the same time as accessing different services from: a home care package CHSP TCP STRC. For home care packages, this access can regardless of the level of the package. CHSP offers services that are not available through the VHC Program or other DVA arrangements, such as a wide range of social support, food services, community transport and centre-based day respite. Further information: