NEI Recommendations Program messaging does not actively highlight NEIs such as Greater emphasis on NEIs in program #15 Customers improved comfort and safety, which can be major motivators for materials participation. Health and Safety Recommendations Provide more information on the financing Current program materials do not suggest financing options for #23 options that cover at least part of the costs Customers health and safety remediation. of remediating health and safety issues. Note: Evaluation recommendations can be found in greater detail in the Executive Summary of this report.
NEI Recommendations #15 Greater emphasis on NEIs in program materials Customers Program messaging does not actively highlight NEIs such as improved comfort and safety, which can be major motivators for participation. Health and Safety Recommendations #23 Provide more information on the financing options that cover at least part of the costs of remediating health and safety issues. Customers Current program materials do not suggest financing options for health and safety remediation. Note: Evaluation recommendations can be found in greater detail in the Executive Summary of this report.