the support (which they were paying for) as they did not ask or attend sessions to see how people were supported. They suggested random drop-in visits by Adult Services staff. Health Service The group felt that they had seen some changes which related to the Health Service promises as they had seen Kym Anderson on a few occasions who told them about signing up all the surgeries in the borough for the Annual Health Checks. They were also aware of the LD Friendly surgeries idea and the training that GPs’ surgeries were receiving. Advocacy The group supported the Advocacy promises but could not comment about whether they were being kept. Several people said they had an advocate but had not needed to work with them. One person said he did not know he could have an advocate. Police The group felt that some years ago they had had a lot of contact with the Police but that had stopped. The promises were good but the group members had no idea if they were being kept or were making any difference. Sam: some really good and rich feedback with fair responses. We hear the same themes again and again. Janet: LD group – AS promises generally came amber or red. For PC plans, very difficult to get AS to come to get to reviews or the providers who is supposed to do the support. Where is the commitment for updating someone’s plan or creating a plan. Monitoring? Sam: support planning – people need to have a clear support plan. Outcomes to be met. Based on feedback we can look at promises and feedback together. We can go back to the agencies. Amanda: people might think that they are meeting their promises but the fact is that they might not. Reality check. Paul: support workers are on the minimum wage. Recruitment is difficult. Care providers cannot keep staff. Funding is not good. Sam: national issue. HCC pays those agencies more than the minimum wage. How to care providers use the money is another matter. Commissioning arrangements with providers (overheads, and management fees etc). Sustainability. Janet: action plan for yellow/amber to come back in 12 months and tell us what they have done as improvement. Amanda: evidence based from a group of people. Richard D.: his friend had some poor experience with a support worker. Liz: PCSOs don’t stay there for long. Chapter 2 – staying healthy (Ian Penfold) Note – ‘Making sure that health staff talk mainly to the person with a learning disability.’ This is not always appropriate. Health will make sure that:
the support (which they were paying for) as they did not ask or attend sessions to see how people were supported. They suggested random drop-in visits by Adult Services staff. Health Service The group felt that they had seen some changes which related to the Health Service promises as they had seen Kym Anderson on a few occasions who told them about signing up all the surgeries in the borough for the Annual Health Checks. They were also aware of the LD Friendly surgeries idea and the training that GPs’ surgeries were receiving. Advocacy The group supported the Advocacy promises but could not comment about whether they were being kept. Several people said they had an advocate but had not needed to work with them. One person said he did not know he could have an advocate. Police The group felt that some years ago they had had a lot of contact with the Police but that had stopped. The promises were good but the group members had no idea if they were being kept or were making any difference. Sam: some really good and rich feedback with fair responses. We hear the same themes again and again. Janet: LD group – AS promises generally came amber or red. For PC plans, very difficult to get AS to come to get to reviews or the providers who is supposed to do the support. Where is the commitment for updating someone’s plan or creating a plan. Monitoring? Sam: support planning – people need to have a clear support plan. Outcomes to be met. Based on feedback we can look at promises and feedback together. We can go back to the agencies. Amanda: people might think that they are meeting their promises but the fact is that they might not. Reality check. Paul: support workers are on the minimum wage. Recruitment is difficult. Care providers cannot keep staff. Funding is not good. Sam: national issue. HCC pays those agencies more than the minimum wage. How to care providers use the money is another matter. Commissioning arrangements with providers (overheads, and management fees etc). Sustainability. Janet: action plan for yellow/amber to come back in 12 months and tell us what they have done as improvement. Amanda: evidence based from a group of people. Richard D.: his friend had some poor experience with a support worker. Liz: PCSOs don’t stay there for long. Chapter 2 – staying healthy (Ian Penfold) Note – ‘Making sure that health staff talk mainly to the person with a learning disability.’ This is not always appropriate. Health will make sure that: