management & prevention of suicide and self- with focus on high risk groups, including children & young people with emotional & behavioural disorders. Urgent and emergency access to crisis care No. Action Timescale RAG Led By Outcomes Improve NHS emergency response to mental health crisis SWLSTG secondary care Single Point of Access October 15 West London and ST Person in crisis triaged accurately & urgently by 3.1 allows a rapid response for professionals & George’s NHS Trust mental health professional into appropriate carers dealing with a person in crisis service. Street Triage will be available to support police October *NHS Commissioners Mental Health practitioners available to 3.2 officers when dealing with people who are in 2015 accompany police officers to mental health related crisis due to mental health problems. call outs and provide a telephone advice service to officers on the ground who are responding to people in crisis. People experiencing a mental health crisis receive expert care and appropriate and timely treatment Richmond is providing additional investment in July 2015 RCCG People who are experiencing a mental health 3.3 our all-age Crisis and Home Treatment Team to crisis will access services when they need them. ensure access 24 hours a day and 7 days a Fewer people accessing inpatient treatment week and will meet national safe staffing Less disruption to people in a psychiatric crisis benchmark. Reduced length of hospital stay Kingston hospital to have access to on-site October Kingston Hospital Patients with co-morbid conditions identified 3.4 liaison psychiatry services 24 hours a day, 7 2014 FT/*NHS and MH needs met. days a week, 365 days a year. All-age service Commissioners/South People seen within 1-hour ensuring timely covering Older People, Adults & children/young West London and St assessment & risk minimisation. people. Georges NHS Trust Hospital to have a dedicated area for mental 2016 *NHS Calm environments available for patients 3.5 health assessments which reflect the needs of Commissioners/Kingston experiencing stress & anxiety people experiencing a mental health crisis Hospital Safe delivery of care FT/HRCH/WMUHT
management & prevention of suicide and with focus on high risk groups, including children & young people with emotional & behavioural disorders. Urgent and emergency access to crisis care No. Action Timescale RAG Led By Outcomes Improve NHS emergency response to mental health crisis 3.1 SWLSTG secondary care Single Point of Access allows a rapid response for professionals & carers dealing with a person in crisis October 15 West London and ST George’s NHS Trust Person in crisis triaged accurately & urgently by mental health professional into appropriate service. 3.2 Street Triage will be available to support police officers when dealing with people who are in crisis due to mental health problems. October 2015 *NHS Commissioners Mental Health practitioners available to accompany police officers to mental health related call outs and provide a telephone advice service to officers on the ground who are responding to people in crisis. People experiencing a mental health crisis receive expert care and appropriate and timely treatment 3.3 Richmond is providing additional investment in our all-age Crisis and Home Treatment Team to ensure access 24 hours a day and 7 days a week and will meet national safe staffing benchmark. July 2015 RCCG People who are experiencing a mental health crisis will access services when they need them. Fewer people accessing inpatient treatment Less disruption to people in a psychiatric crisis Reduced length of hospital stay 3.4 Kingston hospital to have access to on-site liaison psychiatry services 24 hours a day, 7 days a week, 365 days a year. All-age service covering Older People, Adults & children/young people. October 2014 Kingston Hospital FT/*NHS Commissioners/South West London and St Georges NHS Trust Patients with co-morbid conditions identified and MH needs met. People seen within 1-hour ensuring timely assessment & risk minimisation. 3.5 Hospital to have a dedicated area for mental health assessments which reflect the needs of people experiencing a mental health crisis 2016 *NHS Commissioners/Kingston Hospital FT/HRCH/WMUHT Calm environments available for patients experiencing stress & anxiety Safe delivery of care self-