ATTACHMENT 1 - DVA quick contact list Claims for Payment enquiries Medicare Australia 1300 550 017 Business hours 8.30 am to 5.00 pm. Prior Financial Authorisation and Eligibility for Treatment (Admission Approvals) 1300 550 457 (metro) Phone 1800 550 457 (non metro) (08) 8290 0422 Fax Department of Affairs Veterans’ Aids & Appliances (Rehabilitation Appliance Program RAP) Community Nursing Allied Health 1300 550 457 (metro) Oxygen 1800 550 457 (non metro) Care Veterans’ Home Aged Care Respite care Reporting a death 133 254 or Freedom of Information and Privacy Transport Services 1300 550 455 (metro) Veterans’ 1800 550 455 (non-metro) Pharmaceuticals Pharmaceutical Approvals Veterans’ Affairs 1800 552 580 (24 hours per day) Centre (VAPAC) Stationery Phone 1800 155 355 Fax 1800 671 670 Veterans and Veterans Families Counselling 1800 011 046 Service (VVCS) Notification of change in organisational details (Please notify both agencies) Ph: (02) 6289 9853 or Department of Health and Ageing Email: 1300 550 457 (metro) Department of Veterans’ Affairs 1800 550 457 (non-metro)
ATTACHMENT 1 - DVA quick contact list Claims for Payment enquiries Medicare Australia 1300 550 017 Prior Financial Authorisation and Eligibility for Treatment (Admission Approvals) Phone Fax Business hours 8.30 am to 5.00 pm. 1300 550 457 (metro) 1800 550 457 (non metro) (08) 8290 0422 Department of Veterans’ Affairs Aids & Appliances (Rehabilitation Appliance Program RAP) Community Nursing Allied Health Oxygen Veterans’ Home Care Aged Care Respite care Reporting a death or Freedom of Information and Privacy 1300 550 457 (metro) 1800 550 457 (non metro) 133 254 Veterans’ Transport Services 1300 550 455 (metro) 1800 550 455 (non-metro) Pharmaceuticals Veterans’ Affairs Pharmaceutical Approvals Centre (VAPAC) 1800 552 580 (24 hours per day) Stationery Phone Fax 1800 155 355 1800 671 670 Veterans and Veterans Families Counselling Service (VVCS) 1800 011 046 Notification of change in organisational details (Please notify both agencies) Department of Health and Ageing Department of Veterans’ Affairs Ph: (02) 6289 9853 or Email: 1300 550 457 (metro) 1800 550 457 (non-metro)