____ 106. A dentist hired a janitorial service to clean her office every evening. The janitorial service provided the dentist with: a. OEMs. b. processed services. c. business services. d. accessory services. e. service supplies. ____ 107. The _____ is the set of all persons in an organization who become involved in the purchasing process. a. buying center b. stakeholder committee c. ad hoc purchasing staff d. board of directors e. comptroller’s staff ____ 108. The three most important evaluative criteria for business-to-business purchases are quality, price, and: a. competitive offers. b. service. c. reliability. d. assurance. e. existing relationships. ____ 109. Business buyers use a variety of criteria to evaluate alternative products and suppliers. The three most important criteria, in order of importance, are: a. price, sales support, and service. b. quality, service, and price. c. reputation, price, and capability. d. price, delivery time, and product reliability. e. service, quality, and reputation. ____ 110. A university is considering the purchase of a Web-based course delivery system due to increased demand for online courses and degrees. Since the school has not offered online courses before, what type of buying situation does this represent for the school? a. Value engineering task b. Modified c. Straight rebuy d. New buy e. Derived rebuy ____ 111. Apple, Inc. wants a faster microprocessor for its new Macs. Apple most likely engaged in a: a. value engineering task. b. modified rebuy. c. straight rebuy. d. new process. e. new buy. ____ 112. A routine purchasing situation in which the purchaser is not looking for new information or other suppliers is called a: a. modified b. buy. c. synergistic buy. d. straight rebuy.
____ 106. A dentist hired a janitorial service to clean her office every evening. The janitorial service provided the dentist with: a. OEMs. b. processed services. c. business services. d. accessory services. e. service supplies. ____ 107. The _____ is the set of all persons in an organization who become involved in the purchasing process. a. buying center b. stakeholder committee c. ad hoc purchasing staff d. board of directors e. comptroller’s staff ____ 108. The three most important evaluative criteria for business-to-business purchases are quality, price, and: a. competitive offers. b. service. c. reliability. d. assurance. e. existing relationships. ____ 109. Business buyers use a variety of criteria to evaluate alternative products and suppliers. The three most important criteria, in order of importance, are: a. price, sales support, and service. b. quality, service, and price. c. reputation, price, and capability. d. price, delivery time, and product reliability. e. service, quality, and reputation. ____ 110. A university is considering the purchase of a Web-based course delivery system due to increased demand for online courses and degrees. Since the school has not offered online courses before, what type of buying situation does this represent for the school? a. Value engineering task b. Modified c. Straight rebuy d. New buy e. Derived rebuy ____ 111. Apple, Inc. wants a faster microprocessor for its new Macs. Apple most likely engaged in a: a. value engineering task. b. modified rebuy. c. straight rebuy. d. new process. e. new buy. ____ 112. A routine purchasing situation in which the purchaser is not looking for new information or other suppliers is called a: a. modified b. buy. c. synergistic buy. d. straight rebuy.