Job Description Job Title: Food and Beverage Assistant (Front of House/Kitchen) Team/Service: Cockington Court Business Unit: TDA Responsible To: Food and Beverage Manager Salary Grade: (Spinal column points) National Living Wage/National Minimum Wage Variable hours (seasonal fixed term from May to end August) Key Purpose of Job To open up and close down the front of house/kitchen area as per procedures To serve/ prepare food and beverages to customers To ensure excellent customer satisfaction and repeat sales To be involved with events as directed by Food and Beverage Manager To be responsible for cleanliness and hygiene of front of house/kitchen areas Anticipated Outcomes of Post To achieve and maintain the highest quality customer care and service. To be aware of the need to maximise sales revenue To contribute to control of costs by no wastage To ensure cleanliness and hygiene of front of house/kitchen areas is of the highest standard To refer complaints to line manager List Key Duties and accountabilities of the post 3.1 Participating in team meetings as appropriate 3.2 Ensure highest levels of cleanliness and hygiene are met at all times 3.3 Ensure that staff provide a warm and welcoming environment and that customer service is efficient and outstanding 3.4 Maintain excellent levels of communication with all colleagues
Job Description Job Title: Food and Beverage Assistant (Front of House/Kitchen) Team/Service: Cockington Court Business Unit: TDA Responsible To: Food and Beverage Manager Salary Grade: (Spinal column points) National Living Wage/National Minimum Wage Variable hours (seasonal fixed term from May to end August) Key Purpose of Job To open up and close down the front of house/kitchen area as per procedures To serve/ prepare food and beverages to customers To ensure excellent customer satisfaction and repeat sales To be involved with events as directed by Food and Beverage Manager To be responsible for cleanliness and hygiene of front of house/kitchen areas Anticipated Outcomes of Post To achieve and maintain the highest quality customer care and service. To be aware of the need to maximise sales revenue To contribute to control of costs by no wastage To ensure cleanliness and hygiene of front of house/kitchen areas is of the highest standard To refer complaints to line manager List Key Duties and accountabilities of the post 3.1 Participating in team meetings as appropriate 3.2 Ensure highest levels of cleanliness and hygiene are met at all times 3.3 Ensure that staff provide a warm and welcoming environment and that customer service is efficient and outstanding 3.4 Maintain excellent levels of communication with all colleagues