safeguards was carried out to clarify this accept good cause for the claimant’s point. failure to comply. Because they are not set out in DWP can amend the guidance without legislation, benefit safeguards can be consulting or notifying stakeholders. For interpreted in varying ways by the DWP. example, Work Programme Provider This means it is important for DWP staff Guidance was watered down significantly to consider them alongside other DWP in November 2015 to allow WPPs to guidance. For example, decision makers refer for a sanction doubt if they have are advised that repeated failures to been unable to see a claimant face to face comply with conditionality should not and that no safeguarding is required if a make them less likely subsequently to claimant was originally mandated during a face to face meeting. If you would like to receive this information in an alternative format (for example in large print or Braille), please contact us on 020 8921 6376. Please note: This factsheet will be reviewed on a regular basis. It is for advisers and not for general distribution to residents. If you would like to use the content of this factsheet in a publication then please contact the Greenwich Welfare Rights Service to discuss this. Welfare Rights Service Woolwich Centre 35 Wellington Street Woolwich London SE18 6HQ Telephone 020 8921 6376 Textphone 18001 020 8921 6375
safeguards was carried out to clarify this point. Because they are not set out in legislation, benefit safeguards can be interpreted in varying ways by the DWP. This means it is important for DWP staff to consider them alongside other DWP guidance. For example, decision makers are advised that repeated failures to comply with conditionality should not make them less likely subsequently to accept good cause for the claimant’s failure to comply. DWP can amend the guidance without consulting or notifying stakeholders. For example, Work Programme Provider Guidance was watered down significantly in November 2015 to allow WPPs to refer for a sanction doubt if they have been unable to see a claimant face to face and that no safeguarding is required if a claimant was originally mandated during a face to face meeting. If you would like to receive this information in an alternative format (for example in large print or Braille), please contact us on 020 8921 6376. Please note: This factsheet will be reviewed on a regular basis. It is for advisers and not for general distribution to residents. If you would like to use the content of this factsheet in a publication then please contact the Greenwich Welfare Rights Service to discuss this. Welfare Rights Service Woolwich Centre 35 Wellington Street Woolwich London SE18 6HQ Telephone 020 8921 6376 Textphone 18001 020 8921 6375