Rowlands Castle Surgery - Fair Processing Notice (Privacy Notice) Your Personal Information what you need to know – Who we are and what we do Rowlands Castle Surgery is responsible for providing Primary care services for the local population. Website: Using your information Patients In order to support your care, health professionals maintain records about you. We take great care to ensure your information is kept securely, that it is up to date, it is accurate and used appropriately. All of our Practice staff are fully trained to understand their legal and professional obligations to protect your information and will only look at your information if they need to. They will only look at what they need to in order to do things like book you an appointment, give general health advice, provide you with care and if necessary refer you to other services. Staff We collect staff personal confidential information for personnel purposes. This may include, name date of birth, address, health related information, bank details, other correspondence. What kind of information do we use? As a General Practice we hold information about our patients and staff including medical records, complaints and concerns, and personnel records. The information they contain include; Your name, address, your date of birth, your NHS number and contact details. Next of kin. What treatment you have received and where you received it consultation – information. Results of investigations, like laboratory tests, x-rays etc. Referrals, communications regarding your care in other organisations. Communications from you including concerns or complaints you have raised about your health care provision. Staff records, including personal confidential details, health and disciplinary records. What do we use your Personal Confidential Data for? The areas where we regularly use your personal confidential information include: Patients For your direct care needs. Responding to your queries, compliments or concerns. Where there is a provision permitting the use of confidential personal information under specific conditions, for example to: understand the local population needs and plan for future requirements, which is for commissioning" known as “Risk Stratification Staff To maintain staff records.
Rowlands Castle Surgery - Fair Processing Notice (Privacy Notice) Your Personal Information – what you need to know Who we are and what we do Rowlands Castle Surgery is responsible for providing Primary care services for the local population. Website: Using your information Patients In order to support your care, health professionals maintain records about you. We take great care to ensure your information is kept securely, that it is up to date, it is accurate and used appropriately. All of our Practice staff are fully trained to understand their legal and professional obligations to protect your information and will only look at your information if they need to. They will only look at what they need to in order to do things like book you an appointment, give general health advice, provide you with care and if necessary refer you to other services. Staff We collect staff personal confidential information for personnel purposes. This may include, name date of birth, address, health related information, bank details, other correspondence. What kind of information do we use? As a General Practice we hold information about our patients and staff including medical records, complaints and concerns, and personnel records. The information they contain include; Your name, address, your date of birth, your NHS number and contact details. Next of kin. What treatment you have received and where you received it – consultation information. Results of investigations, like laboratory tests, x-rays etc. Referrals, communications regarding your care in other organisations. Communications from you including concerns or complaints you have raised about your health care provision. Staff records, including personal confidential details, health and disciplinary records. What do we use your Personal Confidential Data for? The areas where we regularly use your personal confidential information include: Patients For your direct care needs. Responding to your queries, compliments or concerns. Where there is a provision permitting the use of confidential personal information under specific conditions, for example to: understand the local population needs and plan for future requirements, which is known as “Risk Stratification for commissioning" Staff To maintain staff records.