Appeals and disputes Contractors who dispute any of the above notices have a right to appeal to the Local Optical Committee Support Unit. Process for sign off of contract remedial, breach and terminations notices Remedial and breaches notices should be authorised and signed off by the Clinical Governance and Performance Lead and a Company Director. Five Stage Breach Process for the Management of Subcontractor Performance Commissioner Incident Action by the Company notified Breach 1 First The clinical governance and performance lead will N performance contact the subcontractor to discuss and highlight KPIs. incident He will direct the contractor to revisit the clinical and administrative protocols and guidelines as appropriate. Breach letter 1 issued (see appendix 1). Subcontractor to confirm in writing that any remedial action required will be taken. Breach 2 Second The clinical governance and performance lead will N performance arrange training or mentoring visit with the incident subcontractor and a peer discussion session if appropriate. Breach letter 2 issued (see appendix 2). Subcontractor to confirm in writing that any remedial action required will be taken and provide evidence of such to the clinical governance and performance lead within 4 weeks. Breach 3 Third The clinical governance and performance lead will N performance arrange a training visit with the subcontractor, and a concern in 12 peer discussion session if appropriate. month period Breach letter 3 issued (base on appendix 2 with further information). Subcontractor to confirm in writing that any remedial action required will be taken and provide evidence of such to the clinical governance and performance lead within 4 weeks.
Appeals and disputes Contractors who dispute any of the above notices have a right to appeal to the Local Optical Committee Support Unit. Process for sign off of contract remedial, breach and terminations notices Remedial and breaches notices should be authorised and signed off by the Clinical Governance and Performance Lead and a Company Director. Five Stage Breach Process for the Management of Subcontractor Performance Incident Action by the Company Commissioner notified Breach 1 First performance incident The clinical governance and performance lead will contact the subcontractor to discuss and highlight KPIs. He will direct the contractor to revisit the clinical and administrative protocols and guidelines as appropriate. Breach letter 1 issued (see appendix 1). Subcontractor to confirm in writing that any remedial action required will be taken. N Breach 2 Second performance incident The clinical governance and performance lead will arrange training or mentoring visit with the subcontractor and a peer discussion session if appropriate. Breach letter 2 issued (see appendix 2). Subcontractor to confirm in writing that any remedial action required will be taken and provide evidence of such to the clinical governance and performance lead within 4 weeks. N Breach 3 Third performance concern in 12 month period The clinical governance and performance lead will arrange a training visit with the subcontractor, and a peer discussion session if appropriate. Breach letter 3 issued (base on appendix 2 with further information). Subcontractor to confirm in writing that any remedial action required will be taken and provide evidence of such to the clinical governance and performance lead within 4 weeks. N