6.1 The table below details the current delivery mechanisms/Partners which contribute to the outcomes listed above. In most cases, where there are multiple providers listed, delivery is not joined up. As such this provides opportunities for efficiencies, or for improved service provision. Theme Outcome Current Delivery Residents will know where to access Signposting and referrals information and advice from frontline Council services Information in letters and Term leaflets Council Website Short – Residents will be able to seek help with their Advice sector debts and be supported to make affordable DEBT repayment plans Residents will have increased ability and Council tenants included in confidence in managing everyday finances Direct Payments project as including contracting utility companies requiring support Residents will be able to receive and make Assistance provided where payments easily through mainstream or need identified via Direct alternative transactional banking services. Payments project Term Credit Union Residents gain increased knowledge and N/A Long confidence in using financial services – Council policies and processes support the DHP Policy amended to DEBT aims of the Financial Inclusion Strategy include conditionality. Pilot to assess tenant’s ability to manage payment of rent on sign up. Residents will be supported to claim the OCC Benefits Team benefits to which they are entitled Advice Sector Short – Residents will be supported to access Foodbanks emergency support when required Local Charities Term Oxfordshire Support Fund (to end from April 2014) INCOME Residents will be supported to manage their Advice Sector finances Term Long Residents will be able to save and therefore Credit Union – be better able to cope with financial crisis and changes in circumstance. INCOME Residents facing shortfalls in their Housing Discretionary Housing Benefit will be supported financially whilst Payments managed by seeking longer term solutions Customer Services Short Term – HOUSING Council tenants will be supported so they can Pilot to assess tenant’s – manage their tenancy when they sign up for ability to manage payment one of rent on sign up. Long Term
6.1 The table below details the current delivery mechanisms/Partners which contribute to the outcomes listed above. In most cases, where there are multiple providers listed, delivery is not joined up. As such this provides opportunities for efficiencies, or for improved service provision. Theme Outcome Current Delivery DEBT – Short Term Residents will know where to access information and advice Signposting and referrals from frontline Council services Information in letters and leaflets Council Website Residents will be able to seek help with their debts and be supported to make affordable repayment plans Advice sector DEBT – Long Term Residents will have increased ability and confidence in managing everyday finances including contracting utility companies Council tenants included in Direct Payments project as requiring support Residents will be able to receive and make payments easily through mainstream or alternative transactional banking services. Assistance provided where need identified via Direct Payments project Credit Union Residents gain increased knowledge and confidence in using financial services N/A Council policies and processes support the aims of the Financial Inclusion Strategy DHP Policy amended to include conditionality. Pilot to assess tenant’s ability to manage payment of rent on sign up. INCOME – Short Term Residents will be supported to claim the benefits to which they are entitled OCC Benefits Team Advice Sector Residents will be supported to access emergency support when required Foodbanks Local Charities Oxfordshire Support Fund (to end from April 2014) INCOME – Long Term Residents will be supported to manage their finances Advice Sector Residents will be able to save and therefore be better able to cope with financial crisis and changes in circumstance. Credit Union HOUSING – Short Term Residents facing shortfalls in their Housing Benefit will be supported financially whilst seeking longer term solutions Discretionary Housing Payments managed by Customer Services – Long Term Council tenants will be supported so they can manage their tenancy when they sign up for one Pilot to assess tenant’s ability to manage payment of rent on sign up.