DHRD and other Departments (through their respective departmental human resources officers (“DHROs”)) may also contact the CONTRACTOR directly and request that the CONTRACTOR provide professional counseling services to a qualified employee. The CONTRACTOR shall not charge or assess a fee when: A qualified employee, DHRO, STATE supervisor, or any other person is calling for general information on the Program; or A DHRO, STATE supervisor, etc. is providing background information to CONTRACTOR in connection with referring a qualified employee to the CONTRACTOR. Thereafter, a qualified employee, DHRO, or State supervisor may schedule an appointment with the CONTRACTOR. The CONTRACTOR shall use its best efforts to promptly schedule an appointment after a request is made and at a reasonable time. If an appointment occurs during the qualified employee’s normal work hours and the employee is granted administrative time off for the appointment, the CONTRACTOR shall provide written confirmation that the employee attended the session, if requested by DHRD or a DHRO. On the island on which a qualified employee is primarily employed or resides. (Note: Preference will be given to those OFFERORs who are able to provide services on all islands (Oahu, Maui, Kauai, East and West Hawaii, Molokai, and Lanai), although this is not a requirement.) The STATE shall not be responsible for any travel-related expenses incurred by the CONTRACTOR to provide the services described in this RFP and the resulting Contract. A qualified employee may elect to obtain these services on another island, provided that the STATE shall not be responsible for transportation and other related expenses incurred by the qualified employee or CONTRACTOR. Provide no more than three (3) hours of chargeable professional counseling service time for each qualified employee per Contract year. The maximum amount of hours above may be amended at the sole discretion of the STATE, and the STATE shall inform the CONTRACTOR of any such change in writing. The time spent providing incidental professional counseling services to a qualified employee’s immediate family members, relatives, or significant others (“family members”) who are germane to the qualified employee’s condition or
DHRD and other Departments (through their respective departmental human resources officers (“DHROs”)) may also contact the CONTRACTOR directly and request that the CONTRACTOR provide professional counseling services to a qualified employee. The CONTRACTOR shall not charge or assess a fee when: A qualified employee, DHRO, STATE supervisor, or any other person is calling for general information on the Program; or A DHRO, STATE supervisor, etc. is providing background information to CONTRACTOR in connection with referring a qualified employee to the CONTRACTOR. Thereafter, a qualified employee, DHRO, or State supervisor may schedule an appointment with the CONTRACTOR. The CONTRACTOR shall use its best efforts to promptly schedule an appointment after a request is made and at a reasonable time. If an appointment occurs during the qualified employee’s normal work hours and the employee is granted administrative time off for the appointment, the CONTRACTOR shall provide written confirmation that the employee attended the session, if requested by DHRD or a DHRO. On the island on which a qualified employee is primarily employed or resides. (Note: Preference will be given to those OFFERORs who are able to provide services on all islands (Oahu, Maui, Kauai, East and West Hawaii, Molokai, and Lanai), although this is not a requirement.) The STATE shall not be responsible for any travel-related expenses incurred by the CONTRACTOR to provide the services described in this RFP and the resulting Contract. A qualified employee may elect to obtain these services on another island, provided that the STATE shall not be responsible for transportation and other related expenses incurred by the qualified employee or CONTRACTOR. Provide no more than three (3) hours of chargeable professional counseling service time for each qualified employee per Contract year. The maximum amount of hours above may be amended at the sole discretion of the STATE, and the STATE shall inform the CONTRACTOR of any such change in writing. The time spent providing incidental professional counseling services to a qualified employee’s immediate family members, relatives, or significant others (“family members”) who are germane to the qualified employee’s condition or