After the 2008 and 2010 IESS administrations, reports of results were disseminated to facilities, VHACO and VACO offices, and VISNs. Drill down information was made available through the ProClarity IESS cube. The 2012 IESS reports will be considerably enhanced and streamlined to improve the ability of facilities to easily compare themselves with other similar complexity facilities and facilities within their VISNs and to identify strengths and opportunities for improvement. Value of IESS The following bullets provide several examples of how IESS data have been used: IESS data are used on an annual basis by IntegratedEthics facility teams to inform Preventive Ethics (PE) quality improvement cycles. More than a third of these QI cycles are based on findings from the IESS. Over the past four years, data from the IESS has been used to catalyze more than 300 improvement projects at facilities across VHA. Issues as varied as shared decision making with patients, privacy and confidentiality, respect for dying patients, fair treatment of nursing staff, promoting discussion of ethical concerns, transparency in resource allocation decisions, and fair treatment of patients in billing practices have been addressed and resolved. The Office of Compliance and Business Integrity uses key elements of the IESS survey as a gauge of effectiveness of business compliance and integrity efforts at the facility, VISN and national levels. Eight questions from the IESS were recommended as a means to meet the VISN and facility director’s fiscal year 2011 performance measure, Promoting Organizational Health. This organizational health measure is also repeated in 2012. The measure can be met by addressing data findings in any of the available Voice of VA surveys, including the All Employee Survey. In the 2011 fiscal year, 100 of 140 IntegratedEthics facilities used the IESS data as the basis for their organizational health improvement activity.
After the 2008 and 2010 IESS administrations, reports of results were disseminated to facilities, VHACO and VACO offices, and VISNs. Drill down information was made available through the ProClarity IESS cube. The 2012 IESS reports will be considerably enhanced and streamlined to improve the ability of facilities to easily compare themselves with other similar complexity facilities and facilities within their VISNs and to identify strengths and opportunities for improvement. Value of IESS The following bullets provide several examples of how IESS data have been used: IESS data are used on an annual basis by IntegratedEthics facility teams to inform Preventive Ethics (PE) quality improvement cycles. More than a third of these QI cycles are based on findings from the IESS. Over the past four years, data from the IESS has been used to catalyze more than 300 improvement projects at facilities across VHA. Issues as varied as shared decision making with patients, privacy and confidentiality, respect for dying patients, fair treatment of nursing staff, promoting discussion of ethical concerns, transparency in resource allocation decisions, and fair treatment of patients in billing practices have been addressed and resolved. The Office of Compliance and Business Integrity uses key elements of the IESS survey as a gauge of effectiveness of business compliance and integrity efforts at the facility, VISN and national levels. Eight questions from the IESS were recommended as a means to meet the VISN and facility director’s fiscal year 2011 performance measure, Promoting Organizational Health. This organizational health measure is also repeated in 2012. The measure can be met by addressing data findings in any of the available Voice of VA surveys, including the All Employee Survey. In the 2011 fiscal year, 100 of 140 IntegratedEthics facilities used the IESS data as the basis for their organizational health improvement activity.