7. Traders should be aware of their rights and obligations when crossing the border. Traders must present required documentation and pay appropriate duties at the border and obtain a receipt for any payments made to an official. Traders shall not attempt to bribe any official to avoid payment of duties or obtain preferential treatment in any way, including avoiding queues. With the support of the international community, governments commit to do the following: 1. By mid-2012 these basic rights and obligations governing cross-border movement of goods and people are clearly stated in the local language and visibly apparent at all border crossings. 2. By end 2012 at every border post there is at least one agent that has received gender awareness training. All senior officials at the border will have received gender awareness training by the end of 2013. Ensure that 50 percent of officials at any border post will have received gender awareness training by the end of 2014. 3. At all border posts traders have recourse to an independent and confidential mechanism to register violation of any of these basic rights. Female traders must be able to register the violation of any basic rights with a female staff. 4. Apply strict disciplinary measures against officials found to have violated the rights of a trader. 5. Support organizations of informal cross-border traders in disseminating information on these rights and obligations and in delivering advice and information to enhance the capacities of the traders. 6. Continue to improve the quality of infrastructure at all border crossings to provide an open and safe environment for traders, with attention to the specific needs of women traders, and appropriate facilities for officials to undertake their work. 7. Improve the quality of data collected at all border posts on small traders, including the number passing through the border each day and the nature of the goods carried.
7. Traders should be aware of their rights and obligations when crossing the border. Traders must present required documentation and pay appropriate duties at the border and obtain a receipt for any payments made to an official. Traders shall not attempt to bribe any official to avoid payment of duties or obtain preferential treatment in any way, including avoiding queues. With the support of the international community, governments commit to do the following: 1. By mid-2012 these basic rights and obligations governing cross-border movement of goods and people are clearly stated in the local language and visibly apparent at all border crossings. 2. By end 2012 at every border post there is at least one agent that has received gender awareness training. All senior officials at the border will have received gender awareness training by the end of 2013. Ensure that 50 percent of officials at any border post will have received gender awareness training by the end of 2014. 3. At all border posts traders have recourse to an independent and confidential mechanism to register violation of any of these basic rights. Female traders must be able to register the violation of any basic rights with a female staff. 4. Apply strict disciplinary measures against officials found to have violated the rights of a trader. 5. Support organizations of informal cross-border traders in disseminating information on these rights and obligations and in delivering advice and information to enhance the capacities of the traders. 6. Continue to improve the quality of infrastructure at all border crossings to provide an open and safe environment for traders, with attention to the specific needs of women traders, and appropriate facilities for officials to undertake their work. 7. Improve the quality of data collected at all border posts on small traders, including the number passing through the border each day and the nature of the goods carried.