(continued) Position Responsibilities Title File Clerk take the actions described in Stage 15 of the process outlined in conduct searches for claims folders drop-file into claims folders “drop mail” check the sequencing of claims folders in the file bank re-file claims folders that are returned to the file bank ship claims folders to off-site locations, and retire and relocate claims folders. For more information on drop-filing mail, Reference: searching for claims folders, and checking the sequencing of claims folders, see and . The IPC is also responsible for Note: responding to Freedom of Information Act /Privacy Act requests the VSC receives, and printing and responding to inquiries from the Medical Evaluation System Medical Services, which is a contractor that conducts physical examinations for VBA. c. Mailroom If the VSC is responsible for an mailroom operations, Mail Clerks RO’s Responsibilities within the IPC are responsible for retrieving, opening, and date-stamping incoming mail sorting incoming mail by the division in the RO to which the mail is addressed picking up mail from and delivering mail to divisions with the RO sorting and processing outgoing mail, and maintaining mail delivery and postal logs. For more information about date-stamping incoming mail, see . Reference: Continued on next page , Continued d. Description The table below contains a description of the flow of mail into and out of an of the Flow of
(continued) Position Title Responsibilities File Clerk take the actions described in Stage 15 of the process outlined in conduct searches for claims folders drop-file “drop mail” into claims folders check the sequencing of claims folders in the file bank re-file claims folders that are returned to the file bank ship claims folders to off-site locations, and retire and relocate claims folders. Reference: For more information on drop-filing mail, searching for claims folders, and checking the sequencing of claims folders, see and . Note: The IPC is also responsible for responding to Freedom of Information Act /Privacy Act requests the VSC receives, and printing and responding to inquiries from the Medical Evaluation System Medical Services, which is a contractor that conducts physical examinations for VBA. c. Mailroom Responsibilities If the VSC is responsible for an RO’s mailroom operations, Mail Clerks within the IPC are responsible for retrieving, opening, and date-stamping incoming mail sorting incoming mail by the division in the RO to which the mail is addressed picking up mail from and delivering mail to divisions with the RO sorting and processing outgoing mail, and maintaining mail delivery and postal logs. Reference: For more information about date-stamping incoming mail, see . Continued on next page , Continued d. Description of the Flow of The table below contains a description of the flow of mail into and out of an