BASIC COMPETENCIES 32 hrs Unit of Learning Learning Content Practical Activities Assessment Nominal Methodology Competency Outcomes (Required Knowledge) (Required Skills) Approach Duration 1. Lead 1.1 Communicate Method of communication Expressing One self Group Written Test 2 hours workplace information Communication skills Practice on Public speaking discussion Interview communication about Communication tools Written activities on Role Play Observation workplace Questioning techniques workplace process Brainstorming processes. Demonstration . 1.2 Lead of Written and Electronic Self-paced Written Test 2 workplace discussion communication activities handout/ Demonstration discussions How to lead discussion Debate Exercises module How to solicit response Discussion Role Play 1.3 Identify and Identify problems and Resolving conflict in the Brainstorming Interviews 2 communicate issues workplace Self-paced Written exam issues arising Organizing information on Making a report problem handout/ Demonstration in the problem and issues and issues module workplace Relating problems and Practice communication Role Play issues model Self-paced Communication barriers handout/ affecting workplace module discussions
BASIC COMPETENCIES 32 hrs Unit of Competency Learning Outcomes Learning Content (Required Knowledge) Practical Activities (Required Skills) Methodology Assessment Approach Nominal Duration 1. Lead workplace communication 1.1 Communicate information about workplace processes. . Method of communication Communication skills Communication tools Questioning techniques Expressing One self Practice on Public speaking Written activities on workplace process Group discussion Role Play Brainstorming Demonstration Written Test Interview Observation 2 hours 1.2 Lead workplace discussions of discussion How to lead discussion How to solicit response Written and Electronic communication activities Debate Exercises Self-paced handout/ module Discussion Role Play Written Test Demonstration 2 1.3 Identify and communicate issues arising in the workplace Identify problems and issues Organizing information on problem and issues Relating problems and issues Communication barriers affecting workplace discussions Resolving conflict in the workplace Making a report problem and issues Practice communication model Brainstorming Self-paced handout/ module Role Play Self-paced handout/ module Interviews Written exam Demonstration 2