and investing in and delivering up front infrastructure (link with Greg Slater). Actively and assertively market Building Control and Land Charges Services to increase marketshare through improved customer satisfaction and quality of service Engaging with our Many of our communities Member and officer workshops Attend the Community Network Communities have the impression that Engage a wide range of our Meetings to promote the Local there is rampant employees in visits to residents, Plan and positive engagement housebuilding across Cornwall groups, Town and Parish with the planning system at a time when actual building Council’s, making sure we Continue work with local is at a relatively low level. engage with all parts of society residents to deliver and At the same time, early and Viewing the proposed outcomes implement neighbourhood full engagement with from the perspective of the plans. residents by developers is public through each of our Proactively communicate with patchy, leaving residents ‘resident personas’ residents and our own feeling disconnected from Allow for greater engagement employees to promote a better proposed developments. with local residents, local understanding of the role of the While there are already some councils and local Members Local Plan and Planning parish and town councils that starting at the pre-application Planning Conferences consult residents at the stage (All Services). Implement facilitated stage, others shy Work with the Cornwall meetings with local away from this crucial step in Planning Partnership to agree a councils, divisional Members, the planning decision making protocol and toolkit for parish local residents and applicants process. and town councils to undertake Revamp our accredited agents We need to reassure their own pre-application scheme to include standing residents that Cornwall’s consultation advice, a validation checklist, a Local Plan and their own pre-application protocol and Neighbourhood Plans can training sessions provide some control over Encourage businesses to carry
and investing in and delivering up front infrastructure (link with Greg Slater). Actively and assertively market Building Control and Land Charges Services to increase marketshare through improved customer satisfaction and quality of service Engaging with our Communities Many of our communities have the impression that there is rampant housebuilding across Cornwall at a time when actual building is at a relatively low level. At the same time, early and full engagement with residents by developers is patchy, leaving residents feeling disconnected from proposed developments. While there are already some parish and town councils that consult residents at the stage, others shy away from this crucial step in the planning decision making process. We need to reassure residents that Cornwall’s Local Plan and their own Neighbourhood Plans can provide some control over Member and officer workshops Engage a wide range of our employees in visits to residents, groups, Town and Parish Council’s, making sure we engage with all parts of society Viewing the proposed outcomes from the perspective of the public through each of our ‘resident personas’ Allow for greater engagement with local residents, local councils and local Members starting at the pre-application stage (All Services). Work with the Cornwall Planning Partnership to agree a protocol and toolkit for parish and town councils to undertake their own pre-application consultation Attend the Community Network Meetings to promote the Local Plan and positive engagement with the planning system Continue work with local residents to deliver and implement neighbourhood plans. Proactively communicate with residents and our own employees to promote a better understanding of the role of the Local Plan and Planning Planning Conferences Implement facilitated meetings with local councils, divisional Members, local residents and applicants Revamp our accredited agents scheme to include standing advice, a validation checklist, a pre-application protocol and training sessions Encourage businesses to carry