Exhibit critical thinking and problem solving skills to locate, analyze and apply information in career planning and employment situations. Customer Service The Application Process Problem Interviewing Finding the Solving Skills Job Transferable Gaining Trust and Providing Information, Preparing for an Locating Jobs and Job Skills Interacting with Accuracy and Double Interview Networking Customers Checking Becoming a Learning and Online Application Questions to Ask in Job Shopping Problem Solver Giving Customers Process an Interview Online What They Want Identifying a Keeping Customers Following Up After Things to Include Job Search Problem Coming Back Submitting an in a Career Websites Application Portfolio Effective Résumés: Becoming a Seeing the Traits Employers Participation in Job Critical Thinker Customer’s Point are Seeking Managing Selling Yourself and Matching Your Talents to Searching the Considerations the Company a Job Before Taking a Classified Ads Job Handling Customer When a Résumé Should Using Employment Complaints be Used Agencies Strategies for Landing an Customer Service Internship Staying Motivated to Search Lesson Plan (The Standard and all Elements are listed.) Completed Student Work noted (All standards and elements addressed as listed) Completed Student Evaluation forms noted (All standards and elements addressed as listed) Model work readiness traits required for success in the workplace including integrity, honesty, accountability, punctuality, time management, and respect for diversity. Business Etiquette Workplace Personal Employer Communicating at Ethics Characteristics Expectations Work Demonstrating Demonstrating a Behaviors Employers Language and Handling Anger Good Work Ethic Good Attitude Expect Behavior Behaving Gaining and Objectionable Keeping Information Dealing with Appropriately Showing Respect Behaviors Confidential Difficult Coworkers Maintaining Demonstrating Establishing Avoiding Gossip Dealing with a Honesty Responsibility Credibility Difficult Boss
Exhibit critical thinking and problem solving skills to locate, analyze and apply information in career planning and employment situations. Problem Solving Customer Service The Application Process Interviewing Skills Finding the Job Transferable Job Skills Gaining Trust and Interacting with Customers Providing Information, Accuracy and Double Checking Preparing for an Interview Locating Jobs and Networking Becoming a Problem Solver Learning and Giving Customers What They Want Online Application Process Questions to Ask in an Interview Job Shopping Online Identifying a Problem Keeping Customers Coming Back Following Up After Submitting an Application Things to Include in a Career Portfolio Job Search Websites Becoming a Critical Thinker Seeing the Customer’s Point Effective Résumés: Traits Employers are Seeking Participation in Job Managing Selling Yourself and the Company Matching Your Talents to a Job Considerations Before Taking a Job Searching the Classified Ads Handling Customer Complaints When a Résumé Should be Used Using Employment Agencies Strategies for Customer Service Landing an Internship Staying Motivated to Search Lesson Plan (The Standard and all Elements are listed.) Completed Student Work noted (All standards and elements addressed as listed) Completed Student Evaluation forms noted (All standards and elements addressed as listed) Model work readiness traits required for success in the workplace including integrity, honesty, accountability, punctuality, time management, and respect for diversity. Workplace Ethics Personal Characteristics Employer Expectations Business Etiquette Communicating at Work Demonstrating Good Work Ethic Demonstrating a Good Attitude Behaviors Employers Expect Language and Behavior Handling Anger Behaving Appropriately Gaining and Showing Respect Objectionable Behaviors Keeping Information Confidential Dealing with Difficult Coworkers Maintaining Honesty Demonstrating Responsibility Establishing Credibility Avoiding Gossip Dealing with a Difficult Boss