Other Other (Specify) (Specify) (Specify) (Specify) _________ ___________ ________ _________ 4.2 How much have you saved on transportation by delivering online grocery orders from the stores? Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurence benefits benefit benefits of benefits benefits benefits benefits of benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Time Store support Less miles Reputation Pick option Agile service Fuel Efficiency Other (Specify) Other (specify) (Specify) (Specify) ________ _________ ______________ ________ 5. Stores and its elements (storage and facilities) 5.1 How much do you spend on storage and facilities of online grocery channel? Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurrence costs costs Costs of costs costs costs Costs of costs Expenses £ £ D M Y O Expenses £ £ D M Y O DC Maintanance Electricity Legal costs Uniforms Accountancy Trainings Security Other (Specify) Other (Specify) (Specify) ________ (Specify) _________ ____________ _________ 5.2 How much have you saved by using the stores for supply and distribution of online grocery orders? Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurrence benefits benefits benefits of benefits benefits benefits of benefits benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Access point Shared support Simplicity Clients trust Clients data Growth Scale Loyality Other (Specify) Other (Specify)______ (Specify________ (Specify) 6. List additional costs and benefits not covered on previous sections Quantifiable Actual Estimated Occurrence Non-quantifiable Actual Estimated Occurrence costs costs Costs of costs costs costs Costs of costs Expenses £ £ D M Y O Expenses £ £ D M Y O
Other (Specify) ___________ (Specify) ________ Other (Specify) _________ (Specify) _________ 4.2 How much have you saved on transportation by delivering online grocery orders from the stores? Quantifiable benefits Actual benefit Estimated benefits Occurrence of benefits Non-quantifiable benefits Actual benefits Estimated benefits Occurence of benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Time Less miles Pick option Fuel Other (Specify) ________ (Specify) ________ Store support Reputation Agile service Efficiency Other (specify) ______________ (Specify) _________ 5. Stores and its elements (storage and facilities) 5.1 How much do you spend on storage and facilities of online grocery channel? Quantifiable costs Actual costs Estimated Costs Occurrence of costs Non-quantifiable costs Actual costs Estimated Costs Occurrence of costs Expenses £ £ D M Y O Expenses £ £ D M Y O DC Electricity Uniforms Trainings Other (Specify) ____________ (Specify) ________ Maintanance Legal costs Accountancy Security Other (Specify) _________ (Specify) _________ 5.2 How much have you saved by using the stores for supply and distribution of online grocery orders? Quantifiable benefits Actual benefits Estimated benefits Occurrence of benefits Non-quantifiable benefits Actual benefits Estimated benefits Occurrence of benefits Expenses £ £ D M Y O Expenses £ £ D M Y O Access point Simplicity Clients data Scale Other (Specify)______ (Specify) Shared support Clients trust Growth Loyality Other (Specify________ (Specify) 6. List additional costs and benefits not covered on previous sections Quantifiable costs Actual costs Estimated Costs Occurrence of costs Non-quantifiable costs Actual costs Estimated Costs Occurrence of costs Expenses £ £ D M Y O Expenses £ £ D M Y O