plans for contingencies goals. organization. • Identifies • Establishes alternative • Ensures requirements and to deal with unexpected sufficient events or setbacks. uses available courses of action, resources are available • Makes needed organizes people and resources to meet to achieve set own work adjustments to timelines, prioritizes the activities of objectives. steps and resource objectives in the team to achieve allocation. results more effectively. optimal fashion. • Completes • Directs issues to • Ensures that systems tasks in appropriate bodies when are in place to effectively accordance with unable to resolve them monitor and evaluate plans. within own area of progress. • Monitors the responsibility. • Evaluates processes Planning and attainment of own and results and makes Organizing work objectives appropriate adjustments and/or quality of to the plan. Develops plans for the the work • Sets, communicates business unit completed. and regularly assesses • Considers a range of • Sets priorities for priorities. factors in the planning tasks process (e.g., costs, in order of timing, customer needs, importance. resources available, etc.). Plans and organizes at • Identifies and plans Applies a strategic level activities that will result Defining tasks planning • Develops strategic in overall improvement to and milestones principles to plans considering services. to achieve achieve work short- term • Challenges inefficient or objectives, goals requirements as well ineffective work processes while ensuring • Establishes as long-term direction. and offers the optimal goals and • Plans work and constructive alternatives. use of deploys organizes work • Anticipates issues and resources to resources to deliver by bringing revise plans as required. meet those organization-wide together the • Helps to remove objectives results. necessary barriers by providing • Secures and resources. resources and allocates • Organizes work encouragement as program or project according to needed. resources in line project and time with strategic management direction. principles and Plans tasks • Sets and processes. and organizes Integrates and evaluates communicates priorities • Practices and own work plans to achieve business within the broader
Planning and Organizing Defining tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives Plans tasks and organizes own work • Identifies requirements and uses available resources to meet own work objectives in optimal fashion. • Completes tasks in accordance with plans. • Monitors the attainment of own work objectives and/or quality of the work completed. • Sets priorities for tasks in order of importance. Applies planning principles to achieve work goals • Establishes goals and organizes work by bringing together the necessary resources. • Organizes work according to project and time management principles and processes. • Practices and plans for contingencies to deal with unexpected events or setbacks. • Makes needed adjustments to timelines, steps and resource allocation. • Directs issues to appropriate bodies when unable to resolve them within own area of responsibility. Develops plans for the business unit • Considers a range of factors in the planning process (e.g., costs, timing, customer needs, resources available, etc.). • Identifies and plans activities that will result in overall improvement to services. • Challenges inefficient or ineffective work processes and offers constructive alternatives. • Anticipates issues and revise plans as required. • Helps to remove barriers by providing resources and encouragement as needed. Integrates and evaluates plans to achieve business goals. • Establishes alternative courses of action, organizes people and prioritizes the activities of the team to achieve results more effectively. • Ensures that systems are in place to effectively monitor and evaluate progress. • Evaluates processes and results and makes appropriate adjustments to the plan. • Sets, communicates and regularly assesses priorities. Plans and organizes at a strategic level • Develops strategic plans considering short- term requirements as well as long-term direction. • Plans work and deploys resources to deliver organization-wide results. • Secures and allocates program or project resources in line with strategic direction. • Sets and communicates priorities within the broader organization. • Ensures sufficient resources are available to achieve set objectives.