Make every effort to modify their A/R R R R workload commitments in order to participate and contribute effectively. Contribute knowledge and technical A/R R R R expertise to develop SIRT action plans. Initiate and advocate action plan activities assigned to their SDU and line of business/service, in keeping with A/R R R R <ORGANIZATION> , Client Services, iStore and Change Management procedures. Communicate the requirement to update A/R I/R I/R I/R tickets with clear and accurate information, without delay. Act as an information channel A/R R R R their respective SDU and line of business/service. Ensure respective SDU and management is aware of SIRT commitments, requirements, updated I A R R R action plan status, and any new issues that may adversely impact service or client business. Ensure an information channel exists A/C C C R between Client Services and SIRT under direction from SIRT Coordinator Initiate and lead a Significant A/R I I I Review (SER), if needed. Participate in SER and contribute to the A/R R R R development of holistic solution options and opportunity recommendations. Contribute to development and review of A R R R draft SER documentation without delay to meet expected response times. I A/R C C C Document and publish completed SER I A/R C/R C/R C/R Follow-up and report on SER actions 9.3 SIRT Activities
Make every effort to modify their workload commitments in order to participate and contribute effectively. A/R R R R Contribute knowledge and technical expertise to develop SIRT action plans. A/R R R R Initiate and advocate action plan activities assigned to their SDU and line of business/service, in keeping with <ORGANIZATION> , Client Services, iStore and Change Management procedures. A/R R R R Communicate the requirement to update tickets with clear and accurate information, without delay. A/R I/R I/R I/R Act as an information channel their respective SDU and line of business/service. A/R R R R Ensure respective SDU and management is aware of SIRT commitments, requirements, updated action plan status, and any new issues that may adversely impact service or client business. I A R R R Ensure an information channel exists between Client Services and SIRT under direction from SIRT Coordinator A/C C C R Initiate and lead a Significant Review (SER), if needed. A/R I I I Participate in SER and contribute to the development of holistic solution options and opportunity recommendations. A/R R R R Contribute to development and review of draft SER documentation without delay to meet expected response times. A R R R Document and publish completed SER I A/R C C C Follow-up and report on SER actions I A/R C/R C/R C/R 9.3 SIRT Activities