4. Processing a Retraction of a Request to Withdraw a Claim November 30, 2015 Change Date Follow the instructions in the table below upon receipt of a retraction of a a. Processing a Retraction of a request to withdraw a claim. Request to Withdraw a Claim Step Action 1 Did VA receive the retraction within 30 days of the date VA notified the claimant that it had acted on the request to claimant’s withdraw his/her claim? If proceed to the next step. yes, If no, notify the claimant that VA could not execute the retraction because the claimant submitted it after the 30-day time limit referenced in this step, and take no further action. 2 Did VA withdraw the claim based on a misinterpretation of communication from the claimant? If yes, reestablish the claim in the claims processing system, using EP 930, and proceed to Step 4. If proceed to the next step. no, 3 Re-establish the claim in the claims-processing system, using the appropriate EP. Do not establish an EP that is indicative of an Important: original claim, such as an EP 110, 010, 140, 180, or 190, even if the claim that the claimant withdrew was an original claim. For more information about selecting an appropriate Reference: EP, see M21-4, Appendix B. 4 Complete any outstanding development actions. 5 Make a decision on the claim. 6 Follow the instructions in M21-1, Part III, Subpart v, 2.B for
4. Processing a Retraction of a Request to Withdraw a Claim Change Date November 30, 2015 a. Processing a Retraction of a Request to Withdraw a Claim Follow the instructions in the table below upon receipt of a retraction of a request to withdraw a claim. Step Action 1 Did VA receive the retraction within 30 days of the date VA notified the claimant that it had acted on the claimant’s request to withdraw his/her claim? If yes, proceed to the next step. If no, notify the claimant that VA could not execute the retraction because the claimant submitted it after the 30-day time limit referenced in this step, and take no further action. 2 Did VA withdraw the claim based on a misinterpretation of communication from the claimant? If yes, reestablish the claim in the claims processing system, using EP 930, and proceed to Step 4. If no, proceed to the next step. 3 Re-establish the claim in the claims-processing system, using the appropriate EP. Important: Do not establish an EP that is indicative of an original claim, such as an EP 110, 010, 140, 180, or 190, even if the claim that the claimant withdrew was an original claim. Reference: For more information about selecting an appropriate EP, see M21-4, Appendix B. 4 Complete any outstanding development actions. 5 Make a decision on the claim. 6 Follow the instructions in M21-1, Part III, Subpart v, 2.B for