the desireableness of personal relations between librarians and Tyckoson, David “On readers: the past and future of 31:1 (2003) Reference Services Review reference service” 12-16. may I help thee? Let me count the 2.0 Internet Reference Reichardt, R. “How ways” 13:2-3, (2008) 271-280. Services Quarterly, Ross, L. & Sennyey, P. library is dead, long live the library! The practice of “The academic librarianship and the Journal of Academic Librarianship, digital revolution.” 34:2 (2008) 145-152. Class 11 November 19 Information Science: A Service Perspective – – READINGS for Class 12: Kuhlthau, Carol C. the search process: information seeking from the 1991. “Inside user’s 361-371. perspective.” JASIST: Abram, S. to revolution to chaos? Reference in 16:8 “Evolution transition.” Searcher, (2008). . Reference 53:33 Chronicle of Higher Education, Carlson, Scott. “Are Desks Dying Out?” (2007) 37. and Barry Trott. Will Become of Reference in Academic and O’Gorman, Jack “What Public 49:4 (2009) 327-339. Journal of Library Administration Libraries?” Ross, Catherine Sheldrick. to Find Out What people Really Want to The “How Know” 6:16 (1987) 19-30. Reference Librarian, Chow, Anthony S. and Rebecca A. Croxton. Seeking Behavior and “Information Reference 51:3 (2012) Reference & User Services Quarterly, Medium Preferences” Ross, Catherine Sheldrick and and Patricia Dewdney. “Negative closure: Strategies counter-strategies in the reference 38:2 Reference & User Services Quarterly transaction” (1999). Class 12 November 26 Information Science: A Service Perspective Part II – – READINGS for Class 13: Rubin, Chapter 3
Tyckoson, David “On the desireableness of personal relations between librarians and readers: the past and future of reference service” Reference Services Review 31:1 (2003) 12-16. Reichardt, R. “How may I help thee? Let me count the 2.0 ways” Internet Reference Services Quarterly, 13:2-3, (2008) 271-280. Ross, L. & Sennyey, P. “The library is dead, long live the library! The practice of academic librarianship and the digital revolution.” Journal of Academic Librarianship, 34:2 (2008) 145-152. Class 11 – November 19 – Information Science: A Service Perspective READINGS for Class 12: Kuhlthau, Carol C. 1991. “Inside the search process: information seeking from the user’s perspective.” JASIST: 361-371. Abram, S. “Evolution to revolution to chaos? Reference in transition.” Searcher, 16:8 (2008). . Carlson, Scott. “Are Reference Desks Dying Out?” Chronicle of Higher Education, 53:33 (2007) 37. O’Gorman, Jack and Barry Trott. “What Will Become of Reference in Academic and Public Libraries?” Journal of Library Administration 49:4 (2009) 327-339. Ross, Catherine Sheldrick. “How to Find Out What people Really Want to Know” The Reference Librarian, 6:16 (1987) 19-30. Chow, Anthony S. and Rebecca A. Croxton. “Information Seeking Behavior and Reference Medium Preferences” Reference & User Services Quarterly, 51:3 (2012) Ross, Catherine Sheldrick and Patricia Dewdney. “Negative closure: Strategies and counter-strategies in the reference transaction” Reference & User Services Quarterly 38:2 (1999). Class 12 – November 26 – Information Science: A Service Perspective Part II READINGS for Class 13: Rubin, Chapter 3