12 The Agency shall determine the internal and external 7.4 Communication 14. Communicates internally communications relevant to the IMS, including: 15. Communicates externally - what it will communicate; - when to communicate; - with whom to communicate; - how to communicate; - and who communicates. 13 The Agency demonstrates a commitment to attract, develop and 7. Support 4. Demonstrates commitment to competence retain competent individuals in alignment with objectives by: 7.1.2 People 5. Enforces accountability 7.2 Competence - defining clear roles and responsibilities and holds individuals and 7.3 Awareness entrusted entities accountable for the performance of internal 7.5 Documented information control responsibilities across the Agency and for implementation of corrective action as necessary; - defining the competences and knowledge necessary to support the achievement of objectives; - annually assess staff efficiency, abilities and conduct against expected of standards and set objectives, taking action to address shortcomings where necessary; - organise the promotion of eligible staff after consideration of comparative merits; - provide the training and coaching needed to attract, develop and retain a sufficient number of competent staff; - promote and plan staff mobility so as to strike the right balance between continuity and renewal; - establish succession planning and deputising arrangements for operational activities and financial transactions to ensure continuity of operations.
12 The Agency shall determine the internal and external communications relevant to the IMS, including: - what it will communicate; - when to communicate; - with whom to communicate; - how to communicate; - and who communicates. 7.4 Communication 14. Communicates internally 15. Communicates externally 13 The Agency demonstrates a commitment to attract, develop and retain competent individuals in alignment with objectives by: - defining clear roles and responsibilities and holds individuals and entrusted entities accountable for the performance of internal control responsibilities across the Agency and for implementation of corrective action as necessary; - defining the competences and knowledge necessary to support the achievement of objectives; - annually assess staff efficiency, abilities and conduct against expected of standards and set objectives, taking action to address shortcomings where necessary; - organise the promotion of eligible staff after consideration of comparative merits; - provide the training and coaching needed to attract, develop and retain a sufficient number of competent staff; - promote and plan staff mobility so as to strike the right balance between continuity and renewal; - establish succession planning and deputising arrangements for operational activities and financial transactions to ensure continuity of operations. 7. Support 7.1.2 People 7.2 Competence 7.3 Awareness 7.5 Documented information 4. Demonstrates commitment to competence 5. Enforces accountability