Additionally, Australia’s future career support model will not be able to keep up with the changing world of work unless it is innovative, drawing on data analytics and artificial intelligence to produce a formative model that meets user needs. Our recommended innovation options include portal customisation, proactive engagement with users, and use of data analytics. The Career Pathways model will improve the experience of others, including: Individuals – people trying to navigate their career – will have access to multiple channels of support to help connect with professionals, employers and peers, understand their own skills needs, and explore options for their next steps. Employers – people looking for employees, or looking to offer work related learning opportunities to others – will have access to candidates through direct advertisements and connections, and resources to support them hire new people or take on people for work experience. Career practitioners – people looking to provide professional support – will have access to a portal, channels to network with peers, client information based on their e-profiles (opt-in), professional development materials, resources needed to assist clients and an easy to use administration portal. Influencers – people looking to help (e.g. parents) – will have access to information on how they can help their child, friend, colleague or another person trying to navigate their career. The portal will also facilitate mentor networks. Education and training bodies – people looking to develop the skills of others – will have access to resources to help develop the career management skills of students, connections to work placements for students, and an avenue to connect with potential future students. The various features and pathways for each of the users are shown in Figure below. Figure 2: High level Career Pathways map A Career Pathways model that delivers an enhanced user experience To demonstrate how the new Career Pathways model might improve the experience of individuals, we have depicted the new experience journey for Justin over the page. Justin is our Forced Career Transitioner from Section 5.2 whose position had been made redundant. In the old model of career support, Justin’s was a very emotional and erratic journey. Justin in the year 2025, using the new Career Pathways model, has access to more targeted information through one lifelong, connected, easily accessible interface.
Additionally, Australia’s future career support model will not be able to keep up with the changing world of work unless it is innovative, drawing on data analytics and artificial intelligence to produce a formative model that meets user needs. Our recommended innovation options include portal customisation, proactive engagement with users, and use of data analytics. The Career Pathways model will improve the experience of others, including: Individuals – people trying to navigate their career – will have access to multiple channels of support to help connect with professionals, employers and peers, understand their own skills needs, and explore options for their next steps. Employers – people looking for employees, or looking to offer work related learning opportunities to others – will have access to candidates through direct advertisements and connections, and resources to support them hire new people or take on people for work experience. Career practitioners – people looking to provide professional support – will have access to a portal, channels to network with peers, client information based on their e-profiles (opt-in), professional development materials, resources needed to assist clients and an easy to use administration portal. Influencers – people looking to help (e.g. parents) – will have access to information on how they can help their child, friend, colleague or another person trying to navigate their career. The portal will also facilitate mentor networks. Education and training bodies – people looking to develop the skills of others – will have access to resources to help develop the career management skills of students, connections to work placements for students, and an avenue to connect with potential future students. The various features and pathways for each of the users are shown in Figure below. Figure 2: High level Career Pathways map A Career Pathways model that delivers an enhanced user experience To demonstrate how the new Career Pathways model might improve the experience of individuals, we have depicted the new experience journey for Justin over the page. Justin is our Forced Career Transitioner from Section 5.2 whose position had been made redundant. In the old model of career support, Justin’s was a very emotional and erratic journey. Justin in the year 2025, using the new Career Pathways model, has access to more targeted information through one lifelong, connected, easily accessible interface.