Governance: roles and description Role Description Project Sponsor The executive (also known as the project sponsor or customer or project owner) leads the project board, is the ultimate decision‐maker, ensures that that project meets its intended objectives, and is ultimately accountable for project success. The person paying for the project. Appoints people to the roles of senior user and senior supplier. Chairs meetings and conducts briefings. Monitors progress and any changes to the project plan. Also a member of the project board. Senior Supplier Responsible for ensuring that the best solution is adopted to deliver the project and that the integrity of the solution is maintained, so that the project is capable of delivering its intended benefits. Senior User Responsible for representing and specifying the needs of those who will use the end result of the project, and monitoring the project to ensure that these needs are met (within the constraints of the business case); Project Project assurance involves monitoring all aspects of a project’s performance, including the quality of deliverables. It may include ensuring that: risks are controlled; correct process and procedures are being followed; project scope changes are not going unnoticed; internal and external communications are effective; and the solution being developed meets business requirements. Project board members may carry out project assurance if they have the time, skills and experience. It can be delegated to individuals who then report to the board, including those external to the project and the organisation undertaking the project. Because the project assurance function provides ongoing oversight of the project, the project manager and the supplier(s), it is not appropriate to delegate project assurance to the project manager or to a vendor account manager. Those with responsibility for this function should be selected by and answerable to project board members.
Governance: roles and description Role Description Project Sponsor The executive (also known as the project sponsor or customer or project owner) leads the project board, is the ultimate decision‐maker, ensures that that project meets its intended objectives, and is ultimately accountable for project success. The person paying for the project. Appoints people to the roles of senior user and senior supplier. Chairs meetings and conducts briefings. Monitors progress and any changes to the project plan. Also a member of the project board. Senior Supplier Responsible for ensuring that the best solution is adopted to deliver the project and that the integrity of the solution is maintained, so that the project is capable of delivering its intended benefits. Senior User Responsible for representing and specifying the needs of those who will use the end result of the project, and monitoring the project to ensure that these needs are met (within the constraints of the business case); Project Project assurance involves monitoring all aspects of a project’s performance, including the quality of deliverables. It may include ensuring that: risks are controlled; correct process and procedures are being followed; project scope changes are not going unnoticed; internal and external communications are effective; and the solution being developed meets business requirements. Project board members may carry out project assurance if they have the time, skills and experience. It can be delegated to individuals who then report to the board, including those external to the project and the organisation undertaking the project. Because the project assurance function provides ongoing oversight of the project, the project manager and the supplier(s), it is not appropriate to delegate project assurance to the project manager or to a vendor account manager. Those with responsibility for this function should be selected by and answerable to project board members.