Handout 1: Indicators and Evidence-Based CST Activities for Volunteers Peace Sector Project Areas Corps SI Standard Sector Indicators with Codes Evidence-based Activities Code CED- Project Design and Management: Number of With work partners, HE Care and Support 35-G organizations, out of the total number of Build the capacities of community-based organizations (e.g., Linkages, organizations the Volunteer/partner worked support groups and community and home-based care Coordination and with, that improved their project design and organizations) that provide services to PLHIV by: Referrals management practices in one or more of the Conducting assessments and client satisfaction surveys following areas: needs assessment, to help determine, map, and develop plans to improve planning, implementation, or monitoring, the quality of services to meet comprehensive needs of evaluation and reporting. (CED-035-G) PLHIV Ensure application of care and support principles in Client/Beneficiary Satisfaction: Number of interactions with PLHIV and caregivers (ethics, organizations, out of the total number of confidentiality, respect for autonomy of PLHIV, beneficial CED- organizations the Volunteer/partner worked disclosure) 037-G with, that documented increased Advocating for co-location of services satisfaction of their clients/beneficiaries. Improving client tracking and information systems (e.g., (CED-037-G) mobile phone system to remind clients of appointments, contact clients who miss appointments and deliver test results to clients) Supporting use of peer counselors within clinics who speak the patient’s languages and understand their cultural contexts Improving supply chain management to decrease of ARVs and TB medication Care and Support Planning: Number of organizations, out of Work with individuals or organizations to strengthen bi-directional Linkages, the total number of organizations the linkages between community and clinics by: Coordination and Volunteer/partner worked with, that Conducting regular meetings of all community-based
Handout 1: Indicators and Evidence-Based CST Activities for Volunteers Sector Project Areas Peace Corps SI Code Standard Sector Indicators with Codes Evidence-based Activities HE Care and Support Linkages, Coordination and Referrals CED- 35-G CED- 037-G Project Design and Management: Number of organizations, out of the total number of organizations the Volunteer/partner worked with, that improved their project design and management practices in one or more of the following areas: needs assessment, planning, implementation, or monitoring, evaluation and reporting. (CED-035-G) Client/Beneficiary Satisfaction: Number of organizations, out of the total number of organizations the Volunteer/partner worked with, that documented increased satisfaction of their clients/beneficiaries. (CED-037-G) With work partners, Build the capacities of community-based organizations (e.g., support groups and community and home-based care organizations) that provide services to PLHIV by: Conducting assessments and client satisfaction surveys to help determine, map, and develop plans to improve the quality of services to meet comprehensive needs of PLHIV Ensure application of care and support principles in interactions with PLHIV and caregivers (ethics, confidentiality, respect for autonomy of PLHIV, beneficial disclosure) Advocating for co-location of services Improving client tracking and information systems (e.g., mobile phone system to remind clients of appointments, contact clients who miss appointments and deliver test results to clients) Supporting use of peer counselors within clinics who speak the patient’s languages and understand their cultural contexts Improving supply chain management to decrease of ARVs and TB medication Care and Support Linkages, Coordination and Planning: Number of organizations, out of the total number of organizations the Volunteer/partner worked with, that Work with individuals or organizations to strengthen bi-directional linkages between community and clinics by: Conducting regular meetings of all community-based