About the Remote Access Screen The Applications screen The Applications box contains the icons for all the applications that are available on Remote Access. Select an icon to launch an application - e.g. Word. You will see the Citrix loading application box similar to the one shown The first time you open an application you will see the Client File Security box. You need to select the Full Access option and then select the appropriate option in the Do you want to be asked again? section - e.g. Never ask me again and select OK The application will then open and you can begin to use it Please note: when you access email (GroupWise) you will be prompted to enter your UCLan Username and password. This is a security feature of Remote Access and you cannot remove this password prompt. Please note: when you access you will need to select the Run button if you see the Digital Signature application box and you may need to do this twice.
About the Remote Access Screen The Applications screen The Applications box contains the icons for all the applications that are available on Remote Access. Select an icon to launch an application - e.g. Word. You will see the Citrix loading application box similar to the one shown The first time you open an application you will see the Client File Security box. You need to select the Full Access option and then select the appropriate option in the Do you want to be asked again? section - e.g. Never ask me again and select OK The application will then open and you can begin to use it Please note: when you access email (GroupWise) you will be prompted to enter your UCLan Username and password. This is a security feature of Remote Access and you cannot remove this password prompt. Please note: when you access you will need to select the Run button if you see the Digital Signature application box and you may need to do this twice.