Network (including file & & remote access Core business Characteristics of Short term (Up to Long term (More than functions interruption [TIMEFRAME]) [TIMEFRAME]) Email, accounting, No access to building but Technology Advisor to Work offsite. [???], Client/whānau servers operating. contact all IT suppliers. IT management & general provide support remotely. Temporary IT systems will be business applications arranged at business IT assist staff to access recovery office if necessary. network remotely. Accounting, [???], No access to building and Technology Advisor to The implementation or repair Client/whānau Terminal Server not contact all IT suppliers. IT of the Terminal Server will management & general running. provide support remotely. have to wait until access to business applications the building has been will be no access to If the server cannot be restored. shared drives, print fixed remotely there is no services or [Specialist & access to shared drives, If all servers are running financial print services or except the Terminal Server, at system]/[Specialist [Specialist & financial some a decision may be application]. system]/[Specialist made to purchase & setup all application]. the services at the business recovery office. Accounting, [???], Access to building but Technology Advisor to If the Terminal Server is Client/whānau Terminal Server not contact IT suppliers to unrepairable, purchase a new management & general running. attempt repair of server server. business applications There will be no access Until the server can be Implement the new/repaired to shared drives, print fixed or replaced, Terminal Server. services or [Specialist & configure the standby financial server ([server name]) to system]/[Specialist run terminal services application]. (gives access to [Specialist & financial system]/[Specialist application]), printing & backups. Limited shared drives may be made available. IT assist staff to access the new configuration.
Network (including file & & remote access Core business functions Characteristics of interruption Short term (Up to [TIMEFRAME]) Long term (More than [TIMEFRAME]) Email, accounting, [???], Client/whānau management & general business applications No access to building but servers operating. Technology Advisor to contact all IT suppliers. IT provide support remotely. IT assist staff to access network remotely. Work offsite. Temporary IT systems will be arranged at business recovery office if necessary. Accounting, [???], Client/whānau management & general business applications No access to building and Terminal Server not running. will be no access to shared drives, print services or [Specialist & financial system]/[Specialist application]. Technology Advisor to contact all IT suppliers. IT provide support remotely. If the server cannot be fixed remotely there is no access to shared drives, print services or [Specialist & financial system]/[Specialist application]. The implementation or repair of the Terminal Server will have to wait until access to the building has been restored. If all servers are running except the Terminal Server, at some a decision may be made to purchase & setup all the services at the business recovery office. Accounting, [???], Client/whānau management & general business applications Access to building but Terminal Server not running. There will be no access to shared drives, print services or [Specialist & financial system]/[Specialist application]. Technology Advisor to contact IT suppliers to attempt repair of server Until the server can be fixed or replaced, configure the standby server ([server name]) to run terminal services (gives access to [Specialist & financial system]/[Specialist application]), printing & backups. Limited shared drives may be made available. IT assist staff to access the new configuration. If the Terminal Server is unrepairable, purchase a new server. Implement the new/repaired Terminal Server.