Appendix A: Public participation spectrum and co-design The International Association for Public Participation (IAP2) public participation spectrum is broadly accepted across government and industry as a standard for defining the any public participation process. public’s role IAP2 does not use or define the The department defines co-design as process of creating new approaches to services with the people term ‘co-design’. ‘the who use or deliver our 1 depicts the IAP2 public participation spectrum as it relates to the concept of co-design. services’. Table Table 1: IAP2 public participation spectrum and its relevance to co-design Co-design Approach Inform Consult Involve Collaborate Empower Definition To provide balanced To obtain stakeholder To work directly with To partner with To place final decision and objective feedback on analysis, stakeholders throughout stakeholders in each making in the hands of information to assist alternatives and/or the process to ensure aspect of decisions the stakeholders stakeholder decisions that their issues and including the understanding concerns are development of consistently understood alternatives and the and considered identification of the preferred solution Promise We will keep you We will keep you We will work with you to We will look to you for We will implement what informed informed, listen to and ensure that your direct advice and you decided acknowledge your concerns and issues are innovation in formulating concerns and provide directly reflected in the solutions and feedback on how it has alternatives developed incorporate your advice influenced decisions and provide feedback on and recommendations how your input into the decisions to the influenced the decisions maximum extent possible Outcomes Stakeholders are Stakeholders have Stakeholders contribute Stakeholders have joint Stakeholders have the prepared and aware contributed to decision to and guide the project commitment to final decision decisions
Appendix A: Public participation spectrum and co-design The International Association for Public Participation (IAP2) public participation spectrum is broadly accepted across government and industry as a standard for defining the public’s role any public participation process. IAP2 does not use or define the term ‘co-design’. The department defines co-design as ‘the process of creating new approaches to services with the people who use or deliver our services’. Table 1 depicts the IAP2 public participation spectrum as it relates to the concept of co-design. Table 1: IAP2 public participation spectrum and its relevance to co-design Co-design Approach Inform Consult Involve Collaborate Empower Definition To provide balanced and objective information to assist stakeholder understanding To obtain stakeholder feedback on analysis, alternatives and/or decisions To work directly with stakeholders throughout the process to ensure that their issues and concerns are consistently understood and considered To partner with stakeholders in each aspect of decisions including the development of alternatives and the identification of the preferred solution To place final decision making in the hands of the stakeholders Promise We will keep you informed We will keep you informed, listen to and acknowledge your concerns and provide feedback on how it has influenced decisions We will work with you to ensure that your concerns and issues are directly reflected in the alternatives developed and provide feedback on how your input influenced the decisions We will look to you for direct advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible We will implement what you decided Outcomes Stakeholders are prepared and aware Stakeholders have contributed to decision Stakeholders contribute to and guide the project Stakeholders have joint commitment to decisions Stakeholders have the final decision