QMS Implementation: Actions Issue 1. 30.04.12 Ref What R A C I Comments 1 Agree QMS scope and exclusions John K Kate B Brian John K 2 Select external auditor Kate B Kate B Brian All staff BSI, LRQA or DNV? 3 Arrange exploratory audit and objectives Kate B Kate B Brian All staff All staff 4 Create documented QMS Brian Brian Kate B All staff 5 Load QMS onto Intranet Brian Brian All staff Selection and training. Are people going Appoint Quality Management to apply as volunteers? What do they 6 Representative (QMR) John K Kate B expect to get out of it? Define measurable objectives to support All staff 7 the quality policy John K Kate B Brian All staff Define the metrics required to assess 8 performance against these objectives Brian Kate B Brian Implement performance measurement All staff 9 programme Brian Kate B Brian Define and implement ISO9001 All staff 13 awareness programme Brian Brian Kate B Agree how implementing ISO9001 within All staff EPDG will impact behavior and existing practices. and how to manage resistance HR 14 to this. John K Kate B Team All staff Implement lessons learned across EPDG Encourage continuous improvement. Make 15 activities Brian Kate B this a review point for annual appraisals. Extract from ISO9001:2008 Implementation RACI
QMS Implementation: Actions Issue 1. 30.04.12 Ref What R A C I Comments 1 Agree QMS scope and exclusions John K Kate B Brian John K 2 Select external auditor Kate B Kate B Brian All staff BSI, LRQA or DNV? 3 Arrange exploratory audit and objectives Kate B Kate B Brian All staff 4 Create documented QMS Brian Brian Kate B All staff 5 Load QMS onto Intranet Brian Brian All staff 6 Appoint Quality Management Representative (QMR) John K Kate B All staff Selection and training. Are people going to apply as volunteers? What do they expect to get out of it? 7 Define measurable objectives to support the quality policy John K Kate B Brian All staff 8 Define the metrics required to assess performance against these objectives Brian Kate B Brian All staff 9 Implement performance measurement programme Brian Kate B Brian All staff 13 Define and implement ISO9001 awareness programme Brian Brian Kate B All staff 14 Agree how implementing ISO9001 within EPDG will impact behavior and existing practices. and how to manage resistance to this. John K Kate B HR Team All staff 15 Implement lessons learned across EPDG activities Brian Kate B All staff Encourage continuous improvement. Make this a review point for annual appraisals. Extract from ISO9001:2008 Implementation RACI