Modification plate template And if a certification has been completed, and AVC can also be able to access - Certification submission document, Certification certificate (for light vehicles only), Receipt. AVCs cannot view documents they have uploaded. Other important information: Can an unapproved AVC log into the portal? No. If an AVC is not approved they will not be able to log into the website. Session time out If unused for half an hour or more, the session will time out and the AVC will be required to log back in. AVCs may also be logged out if they refresh the web link. Session time out is in place for security reasons. After an AVC logs back in after a session time out, they will not be directed to the same page they were on prior to the session timing out. Instead they will be redirected to the homepage. If an AVC was in the process of completing a certification prior to the session time out, the view/search certifications page must be used to located the open certification. What if the portal is not working? In instances where an AVC discovers that there portal is not working, they must contact AIS Compliance. This section also applies to certifying trailers and vehicles which have been fitted with dual controls, used for the purposes of driver instruction. AIS Compliance investigate/advise (where relevant) to engage in manual certification process. Important note: AVC’s are only to use the manual process if they have been instructed by AIS Compliance. AVC’s must not begin a certification with manual documents. This is to ensure there is someone within AIS Compliance is on hand to process the manual certification within reasonable time frame. Manual Process: AVC attaches the following to an email and sends to: Completed report Photos National Heavy Vehicle Regulator modification certificate (if heavy vehicle) Completed certification form
Modification plate template And if a certification has been completed, and AVC can also be able to access - Certification submission document, Certification certificate (for light vehicles only), Receipt. AVCs cannot view documents they have uploaded. Other important information: Can an unapproved AVC log into the portal? No. If an AVC is not approved they will not be able to log into the website. Session time out If unused for half an hour or more, the session will time out and the AVC will be required to log back in. AVCs may also be logged out if they refresh the web link. Session time out is in place for security reasons. After an AVC logs back in after a session time out, they will not be directed to the same page they were on prior to the session timing out. Instead they will be redirected to the homepage. If an AVC was in the process of completing a certification prior to the session time out, the view/search certifications page must be used to located the open certification. What if the portal is not working? In instances where an AVC discovers that there portal is not working, they must contact AIS Compliance. This section also applies to certifying trailers and vehicles which have been fitted with dual controls, used for the purposes of driver instruction. AIS Compliance investigate/advise (where relevant) to engage in manual certification process. Important note: AVC’s are only to use the manual process if they have been instructed by AIS Compliance. AVC’s must not begin a certification with manual documents. This is to ensure there is someone within AIS Compliance is on hand to process the manual certification within reasonable time frame. Manual Process: AVC attaches the following to an email and sends to: Completed report Photos National Heavy Vehicle Regulator modification certificate (if heavy vehicle) Completed certification form