we can address these needs Establish a regular Conference series to PVC(R&E) to be business conference commence in 2012 executive of a project series, to be held in board collaboration with LEP(s) 3. To have in place Audit of our skills and Skills produced; PVC (R&E) systems and products and services Catalogue of products processes that we can offer and services we offer integrate and Development of a CRM operational by PVC (R&E) support our work Customer 2012 across the institution Relationship in producing Management system products and available to all services; relevant staff to ensure they can update system with new activity Development of Process developed; Associate Director of process to update Number of new Enterprise Unit product and services products/services catalogue developed/withdrawn each year; income from new product/service sales 4. To lead a training Development of a developed; PVC (R&E) consortium that group of HE/FE Number of provides a full range providers specifically product/service of training, FE and HE to deal with referrals; income provision across the supporting from referrals region; businesses in the region 5. To be recognized Establish key Positions on board PVC (R&E) as a key partner in positions on SEMLEP and working groups; our Local Enterprise board and agenda income derived from Partnership; governmental bids initiated through SEMLEP 6. To conduct and Conduct primary and Report to be Associate Director of use effectively secondary research completed by July Enterprise Unit regular reviews of on business needs in 2012 and updated trends and changes the region each year in demand for our services and expertise across the region; 7. To provide a working with Number of new PVC (R&E) with Dean broad portfolio of business partnerships programmes of Partnerships and continuing to develop products developed; number of CPD Business professional and services for the participants on Development development business needs programmes Manager endorsed by Partnership with Number of new PVC (R&E) with Dean participants and public sector programmes of Partnerships and other stakeholders as organisations developed; number of CPD Business significant in
we can address these needs Establish a regular business conference series, to be held in collaboration with LEP(s) Conference series to commence in 2012 PVC(R&E) to be executive of a project board 3. To have in place systems and processes that integrate and support our work across the institution in producing products and services; Audit of our skills and products and services we can offer Skills produced; Catalogue of products and services we offer PVC (R&E) Development of a Customer Relationship Management system available to all relevant staff to ensure they can update system with new activity CRM operational by 2012 PVC (R&E) Development of process to update product and services catalogue Process developed; Number of new products/services developed/withdrawn each year; income from new product/service sales Associate Director of Enterprise Unit 4. To lead a training consortium that provides a full range of training, FE and HE provision across the region; Development of a group of HE/FE providers specifically to deal with supporting businesses in the region developed; Number of product/service referrals; income from referrals PVC (R&E) 5. To be recognized as a key partner in our Local Enterprise Partnership; Establish key positions on SEMLEP board and agenda Positions on board and working groups; income derived from governmental bids initiated through SEMLEP PVC (R&E) 6. To conduct and use effectively regular reviews of trends and changes in demand for our services and expertise across the region; Conduct primary and secondary research on business needs in the region Report to be completed by July 2012 and updated each year Associate Director of Enterprise Unit 7. To provide a broad portfolio of continuing professional development endorsed by participants and other stakeholders as significant in working with business partnerships to develop products and services for the business needs Number of new programmes developed; number of participants on programmes PVC (R&E) with Dean of Partnerships and CPD Business Development Manager Partnership with public sector organisations Number of new programmes developed; number of PVC (R&E) with Dean of Partnerships and CPD Business