7.3 The organization has The organization has The organization has The organization has Change No process or structures for Weak processes or structures Adequate processes or Good processes or structures Management responding to changes in for responding to changes in structures for responding to for responding to changes in leadership, staffing, budgets, leadership, staffing, budgets, changes in leadership, leadership, staffing, budgets, government policies, and government policies, and staffing, budgets, government government policies, and donor funding levels and donor funding levels and policies, and donor funding donor funding levels and priorities priorities levels and priorities priorities Not demonstrated the ability Demonstrated little capacity to Demonstrated adequate Demonstrated good capacity to identify and adapt to identify and adapt to changes capacity to identify and adapt to identify and adapt to changes in internal and in internal and external to changes in internal and changes in internal and external environments environments external environments external environments Not responded to issues Only partly responded to Adequately responded to most Fully responded to most identified in the NUPAS and issues identified in the NUPAS issues identified in the NUPAS issues identified in the previous capacity and previous capacity and previous capacity NUPAS and previous assessments assessments assessments capacity assessments Experienced moderate Experienced few setbacks, Experienced substantial Experienced significant setbacks, problems, or delays problems, or delays in setbacks, problems, or delays setbacks, problems, or delays in response to changes response to changes in response to changes in response to changes Management that usually Management that consistenly Management that does not Management that does not assesses staff comfort levels assesses comfort levels assess staff comfort levels usually assess staff comfort with changes with changes with changes levels with changes An adequate system for No system for monitoring A good system for monitoring A weak system for monitoring monitoring whether changes whether changes are whether changes are whether changes are are implemented and implemented and their implemented and their implemented and positive positive and negative effects positive and negative effects positive and negative effects and negative effects 7.4 Knowledge Management and External Linkages Subsection Objectives: Assess the organization’s ability to identify good practices and lessons learned, develop linkages with other organizations and networks to improve the enabling environment, plan sector strategies and approaches, and share knowledge internally and externally Resources: Reports and presentations on lessons learned; documentation on collaborations with organizations and networks and participation in public and private sector and donor dialogues; senior manager and staff questionnaires or interviews Low Capacity Capacity Moderate Capacity Strong Capacity 1 2 3 4
7.3 Change Management The organization has No process or structures for responding to changes in leadership, staffing, budgets, government policies, and donor funding levels and priorities Not demonstrated the ability to identify and adapt to changes in internal and external environments Not responded to issues identified in the NUPAS and previous capacity assessments Experienced substantial setbacks, problems, or delays in response to changes Management that does not assess staff comfort levels with changes No system for monitoring whether changes are implemented and their positive and negative effects The organization has Weak processes or structures for responding to changes in leadership, staffing, budgets, government policies, and donor funding levels and priorities Demonstrated little capacity to identify and adapt to changes in internal and external environments Only partly responded to issues identified in the NUPAS and previous capacity assessments Experienced significant setbacks, problems, or delays in response to changes Management that does not usually assess staff comfort levels with changes A weak system for monitoring whether changes are implemented and positive and negative effects The organization has Adequate processes or structures for responding to changes in leadership, staffing, budgets, government policies, and donor funding levels and priorities Demonstrated adequate capacity to identify and adapt to changes in internal and external environments Adequately responded to most issues identified in the NUPAS and previous capacity assessments Experienced moderate setbacks, problems, or delays in response to changes Management that usually assesses staff comfort levels with changes An adequate system for monitoring whether changes are implemented and positive and negative effects The organization has Good processes or structures for responding to changes in leadership, staffing, budgets, government policies, and donor funding levels and priorities Demonstrated good capacity to identify and adapt to changes in internal and external environments Fully responded to most issues identified in the NUPAS and previous capacity assessments Experienced few setbacks, problems, or delays in response to changes Management that consistenly assesses comfort levels with changes A good system for monitoring whether changes are implemented and their positive and negative effects 7.4 Knowledge Management and External Linkages Subsection Objectives: Assess the organization’s ability to identify good practices and lessons learned, develop linkages with other organizations and networks to improve the enabling environment, plan sector strategies and approaches, and share knowledge internally and externally Resources: Reports and presentations on lessons learned; documentation on collaborations with organizations and networks and participation in public and private sector and donor dialogues; senior manager and staff questionnaires or interviews Low Capacity Capacity Moderate Capacity Strong Capacity 1 2 3 4