Forms of organizational commitment Case: Best Food Grocer Moods and emotions 5 Motivation Colquitt et al. Ch. 6 Motivation and effort Case: Motivation in the Boiler Room June 9 Theories of motivation Self-efficacy 6 Midterm Exam June 16/14 – 7:00 p.m.-9:30 p.m. TELL 0010 - Closed Book Exam 7 Communicating in Teams and Organizations McShane & Steen Ch.9 (at back of The importance of communication customized textbook, pp.391-411 as June 23 Communication channels per number at the bottom of the Choosing the best communication channel page) Communication barriers Cross-cultural and gender communication Improving interpersonal communication Case: Livelife Health Care Improving communication throughout the hierarchy Communicating through the grapevine 8 Organizational Trust & Justice Colquitt et al. Ch. 7 (pp.166-180 only) Bases of trust June 30 The importance of trust Dimensions of organizational justice Case: Returned Goods 9 Teams Characteristics and Processes Colquitt et al. Ch. 10 Team characteristics Team development July 7 Task interdependence Team composition Team processes 10 Learning & Decision Making Colquitt et al. Ch. 8 Knowledge and expertise July 14 Methods of learning Training and knowledge transfer Case: Alice’s Expense Account Models of decision making Decision making biases and problems 11 Power, Influence & Negotiation Colquitt et al. Ch.11 Types of power July 21 Using influence Power and influence in action Differences in power holding Case: Sarah Hannigan Organizational politics Conflict resolution Negotiation
Forms of organizational commitment Moods and emotions Case: Best Food Grocer 5 June 9 Motivation Motivation and effort Theories of motivation Self-efficacy Colquitt et al. Ch. 6 Case: Motivation in the Boiler Room 6 Midterm Exam June 16/14 – 7:00 p.m.-9:30 p.m. TELL 0010 - Closed Book Exam 7 June 23 Communicating in Teams and Organizations The importance of communication Communication channels Choosing the best communication channel Communication barriers Cross-cultural and gender communication Improving interpersonal communication Improving communication throughout the hierarchy Communicating through the grapevine McShane & Steen Ch.9 (at back of customized textbook, pp.391-411 as per number at the bottom of the page) Case: Livelife Health Care 8 June 30 Organizational Trust & Justice Bases of trust The importance of trust Dimensions of organizational justice Colquitt et al. Ch. 7 (pp.166-180 only) Case: Returned Goods 9 July 7 Teams Characteristics and Processes Team characteristics Team development Task interdependence Team composition Team processes Colquitt et al. Ch. 10 10 July 14 Learning & Decision Making Knowledge and expertise Methods of learning Training and knowledge transfer Models of decision making Decision making biases and problems Colquitt et al. Ch. 8 Case: Alice’s Expense Account 11 July 21 Power, Influence & Negotiation Types of power Using influence Power and influence in action Differences in power holding Organizational politics Conflict resolution Negotiation Colquitt et al. Ch.11 Case: Sarah Hannigan