Alternatively, you can select Service in the expanded list view. ‘Update Information’ Update service information and select 'Save changes'. This information will now be updated on the in tab and the tab in ‘Services place’ ‘Services’ the client record. Service delivery information can also be updated from the tab in the client ‘Services’ record by selecting service for the relevant service. ‘Update information’ How do I record a note of changes made to client service information? My Aged Care contact centre staff, assessors and service providers (providers) can view and add different types of notes about clients in the My Aged Care portals. If there is significant change to a service delivery information, it is recommended that client’s providers update the service information (shown in the previous steps) and add a note to the client record. If a needs or circumstances have changed significantly since their last client’s assessment, a review of the support plan may be required. The process for client’s requesting a review of a support plan is described in the section below. client’s Providers can add the following notes to the client record: Observations from provider interactions with the Observations: and/or assessors’ client. Assessors and providers can view these notes. Other: Additional information about the client. Assessors, providers and clients can view these notes.
Alternatively, you can select ‘Update Service Information’ in the expanded list view. Update service information and select 'Save changes'. This information will now be updated on the ‘Services in place’ tab and the ‘Services’ tab in the client record. Service delivery information can also be updated from the ‘Services’ tab in the client record by selecting ‘Update service information’ for the relevant service. How do I record a note of changes made to client service information? My Aged Care contact centre staff, assessors and service providers (providers) can view and add different types of notes about clients in the My Aged Care portals. If there is significant change to a client’s service delivery information, it is recommended that providers update the service information (shown in the previous steps) and add a note to the client record. If a client’s needs or circumstances have changed significantly since their last assessment, a review of the client’s support plan may be required. The process for requesting a review of a client’s support plan is described in the section below. Providers can add the following notes to the client record: Observations: Observations from provider and/or assessors’ interactions with the client. Assessors and providers can view these notes. Other: Additional information about the client. Assessors, providers and clients can view these notes.