Development level to foster a more proactive approach to services. This has resulted in a streamlined approach to external and internal partnerships, better access to grant funds and a structured basis for decision-making. Current, future Cost Community A joint approach to training in the containment Development community sector (eg child protection) has been undertaken with other Councils and community organisations to reduce the costs of training Council staff. Current Cost Community Development of a single engagement containment engagement brand ‘Maitland Your Say’ and single point of entry for engagement online has prevented duplication of effort across the organisation and provided a single point of contact for the community Current, future Efficiency Community Upskilling staff in the use of social media gain/service engagement tools has led to increased community improvement participation in Council planning and decision-making, with minimal associated expense Current, future Cost Community Rather than staging opportunities for containment engagement residents to engage with Council, opportunities to access crowds are actively pursued, including at Council’s own events. This minimises expenditure on facilities hire. Future Service Community The introduction of a Community improvement engagement Engagement Guide and Toolkit (currently being developed) with a specific section for engaging young people. This will improve engagement opportunities for residents and young people, providing a valuable input to service planning. It will also enable more efficient processes, avoiding duplication of engagement efforts. Current Cost reduction Compliance Introduction of a 7 day roster, including services 10 hour split shifts, has reduced afterhours call out costs for rangers and increased operational hours in a weekday from 8 to 11hours. Current Cost Corporate Utilisation of Council staff to write, containment reporting photograph, design and publish a
Development level to foster a more proactive approach to services. This has resulted in a streamlined approach to external and internal partnerships, better access to grant funds and a structured basis for decision-making. Current, future Cost containment Community Development A joint approach to training in the community sector (eg child protection) has been undertaken with other Councils and community organisations to reduce the costs of training Council staff. Current Cost containment Community engagement Development of a single engagement brand ‘Maitland Your Say’ and single point of entry for engagement online has prevented duplication of effort across the organisation and provided a single point of contact for the community Current, future Efficiency gain/service improvement Community engagement Upskilling staff in the use of social media tools has led to increased community participation in Council planning and decision-making, with minimal associated expense Current, future Cost containment Community engagement Rather than staging opportunities for residents to engage with Council, opportunities to access crowds are actively pursued, including at Council’s own events. This minimises expenditure on facilities hire. Future Service improvement Community engagement The introduction of a Community Engagement Guide and Toolkit (currently being developed) with a specific section for engaging young people. This will improve engagement opportunities for residents and young people, providing a valuable input to service planning. It will also enable more efficient processes, avoiding duplication of engagement efforts. Current Cost reduction Compliance services Introduction of a 7 day roster, including 10 hour split shifts, has reduced afterhours call out costs for rangers and increased operational hours in a weekday from 8 to 11hours. Current Cost containment Corporate reporting Utilisation of Council staff to write, photograph, design and publish a