Administration Building to get Order of Payment 3 Inquires from the Refers to the Public Assistance 1 minute Security Guard N/A N/A Lobby Security Guard Counter on Duty on duty 4 Inquires from the Customer Service Officer (CSO) at the 1 minute Customer Service N/A Customer Inquiry and Public Assistance PAC gives Customer Inquiry and Officer Feedback Form Counter (PAC) on the Feedback Form (CIFF) and gives (CIFF) issuance of Order of instruction on how to fill-up the CIFF Payment 5 Fills-out the Customer Refers the customer to Accounting 2 minutes Customer Service N/A Customer Inquiry and Inquiry and Feedback Division, 4th Floor, Administration Officer Feedback Form form Building for the issuance of Order of (CIFF) Payment 6 Requests issuance of Accomplishes Order of Payment (OP) 1 Minute Accounting Please Pre-numbered Order Order of Payment and indicates the amount to be paid at Division Staff see of Payment and the Cash Unit attached stamped with the Annex signature of the Chief Accountant 7 Indicates initials on the OP form 10 seconds Accounting N/A Pre-numbered of Division Staff Payment and stamped with the
Administration Building to get Order of Payment 3 Inquires from the Lobby Security Guard on duty Refers to the Public Assistance Counter 1 minute Security Guard on Duty N/A N/A 4 Inquires from the Public Assistance Counter (PAC) on the issuance of Order of Payment Customer Service Officer (CSO) at the PAC gives Customer Inquiry and Feedback Form (CIFF) and gives instruction on how to fill-up the CIFF 1 minute Customer Service Officer N/A Customer Inquiry and Feedback Form (CIFF) 5 Fills-out the Customer Inquiry and Feedback form Refers the customer to Accounting Division, 4th Floor, Administration Building for the issuance of Order of Payment 2 minutes Customer Service Officer N/A Customer Inquiry and Feedback Form (CIFF) 6 Requests issuance of Order of Payment Accomplishes Order of Payment (OP) and indicates the amount to be paid at the Cash Unit 1 Minute Accounting Division Staff Please see attached Annex Pre-numbered Order of Payment and stamped with the signature of the Chief Accountant 7 Indicates initials on the OP form 10 seconds Accounting Division Staff N/A Pre-numbered of Payment and stamped with the