EVIDENCE GUIDE 1. Critical aspects of Assessment requires evidence that the candidate: Competency 1.1 Demonstrated effective communication skills with clients accessing service and work colleagues 1.2 Adopted relevant communication techniques and strategies to meet client particular needs and difficulties Resource Access to appropriate workplace where assessment can Implications take place Methods of Competency in this unit may be assessed through: Assessment Direct observation Oral Interview Context for This unit should be assessed on the job through simulation Assessment UNIT OF COMPETENCY : DEVELOP TEAMS AND INDIVIDUALS UNIT CODE : 500311116 UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes required to determine individual and team development needs and facilitate the development of the workgroup. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized terms are elaborated in KNOWLEDGE SKILLS the Range of Variables Provide team Coaching and Ability to : 1.1 Learning and development leadership mentoring read and needs are systematically principles understand a identified and implemented Understanding how variety of in line with organizational to work effectively prepare general requirements with team members information and 1.2 Learning plan to meet who have diverse documents individual and training work styles, according to and developmental needs is aspirations, target audience; collaboratively developed cultures and spell with and implemented perspective accuracy; 1.3 Individuals are encouraged Understanding how use grammar to self -evaluate to facilitate team and punctuation
EVIDENCE GUIDE 1. Critical aspects of Competency Assessment requires evidence that the candidate: 1.1 Demonstrated effective communication skills with clients accessing service and work colleagues 1.2 Adopted relevant communication techniques and strategies to meet client particular needs and difficulties Resource Implications Access to appropriate workplace where assessment can take place Methods of Assessment Competency in this unit may be assessed through: Direct observation Oral Interview Context for Assessment This unit should be assessed on the job through simulation UNIT OF COMPETENCY : DEVELOP TEAMS AND INDIVIDUALS UNIT CODE : 500311116 UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes required to determine individual and team development needs and facilitate the development of the workgroup. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Provide team leadership 1.1 Learning and development needs are systematically identified and implemented in line with organizational requirements 1.2 Learning plan to meet individual and training and developmental needs is collaboratively developed and implemented 1.3 Individuals are encouraged to self -evaluate Coaching and mentoring principles Understanding how to work effectively with team members who have diverse work styles, aspirations, cultures and perspective Understanding how to facilitate team Ability to : read and understand a variety of prepare general information and documents according to target audience; spell with accuracy; use grammar and punctuation