PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, Skill level equivalent to achievement Application, knowledge & of NVQ2, GCSE or City and Guilds. experience Previous work experience within an administrative or secretarial support role. Experience of undertaking detailed analysis, interpretation and manipulation of student data or similar large data sets. Planning & Capacity to organise data and Application, organising schedule activities, activities so that interview and they run smoothly. references Operate processes and procedures within relevant policies. Capacity to manage own time effectively and deliver outputs consistent with the standards expected in terms of productivity and quality. Problem solving Acquire and apply a detailed Application, & initiative knowledge of administrative interview and processes, procedures and systems. references Use initiative and judgement to resolve daily problems with guidance from the Senior Administrative Officer/Team Leader and escalate issues that the post-holder cannot resolve within standard daily operations. Acquire a clear understanding of the quality and standards required for the delivery of student data and processes in a customer-focused organisation. Management & Contribute to team behaviours and Interview and teamwork interact effectively and sensitively with references peers. Build effective social networks across the SAA professional service and other Professional Services; sustain productive workplace relationships for the long term. Be flexible and adaptable in approach to work routines, be able to adapt quickly to change; be open to working with different teams/individuals as the business demands.
PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge & experience Skill level equivalent to achievement of NVQ2, GCSE or City and Guilds. Previous work experience within an administrative or secretarial support role. Experience of undertaking detailed analysis, interpretation and manipulation of student data or similar large data sets. Application, Planning & organising Capacity to organise data and schedule activities, activities so that they run smoothly. Operate processes and procedures within relevant policies. Capacity to manage own time effectively and deliver outputs consistent with the standards expected in terms of productivity and quality. Application, interview and references Problem solving & initiative Acquire and apply a detailed knowledge of administrative processes, procedures and systems. Use initiative and judgement to resolve daily problems with guidance from the Senior Administrative Officer/Team Leader and escalate issues that the post-holder cannot resolve within standard daily operations. Acquire a clear understanding of the quality and standards required for the delivery of student data and processes in a customer-focused organisation. Application, interview and references Management & teamwork Contribute to team behaviours and interact effectively and sensitively with peers. Build effective social networks across the SAA professional service and other Professional Services; sustain productive workplace relationships for the long term. Be flexible and adaptable in approach to work routines, be able to adapt quickly to change; be open to working with different teams/individuals as the business demands. Interview and references