Learn from the and get funding. response at the point Devon Researching and of presentation rather Partnership/SWASFT investigating how to than needing further Partnership initiative evidence that service will assessment (unless in order to improve pay for itself. clinically indicated practice. Update 30/09/2015: Found that further specialist Continue work with that there were no cost assessment needed). other commissioners benefits of having a street Greater partnership to ascertain whether triage service as the will reduce multiple a single AWP/ numbers in B&NES are hands-offs and SWASFT initiative small. improve patient can be developed in Instead looking to increase experience. the longer term. To training and supervision Holistic approach include 111 and looking at taken to need providers implementing control room therefore triage. improvement in joint Also found that activity and care planning and need with s136 admissions, outcomes. ED admissions and 111 calls in relation to mental health, is in OOH during weekdays. At the moment, most services are following the GP working pattern (opening 9-5pm). Rotas are being looked at by ED staff
Learn from the Devon Partnership/SWASFT Partnership initiative in order to improve practice. Continue work with other commissioners to ascertain whether a single AWP/ SWASFT initiative can be developed in the longer term. To include 111 providers and get funding. Researching and investigating how to evidence that service will pay for itself. Update 30/09/2015: Found that there were no cost benefits of having a street triage service as the numbers in B&NES are small. Instead looking to increase training and supervision and looking at implementing control room triage. Also found that activity and need with s136 admissions, ED admissions and 111 calls in relation to mental health, is in OOH during weekdays. At the moment, most services are following the GP working pattern (opening 9-5pm). Rotas are being looked at by ED staff response at the point of presentation rather than needing further assessment (unless clinically indicated that further specialist assessment needed). Greater partnership will reduce multiple hands-offs and improve patient experience. Holistic approach taken to need therefore improvement in joint care planning and outcomes.