58% of people were over the age 2% chronic illness of 70 1% learning difficulties 53% of clients owned own homes 12% frail elderly 65% of clients were female 76% Just an person in need. We often provide services to Help at Home people to deal with more than one issue, as life can be Age Concern Torfaen provided: complex. There are many reasons why older people, their 4166 hours of cleaning (86 families and carers turn to Age per week). We have 104 Concern Torfaen for information, people on our register. advice, support and help. A weekly shopping service to an average of 30 people The Community Support each week, a total of 1502 Service encourages choice of shops during the year. service provision to promote independence. Partners to the Home Services staff made 32 service have been: referrals to the Information & Advice service, examples are: Torfaen Social Services welfare benefit – 154 hours of spot contract assessments support provision attendance allowance Private clients 309 hours application – of support provision funeral plan information Total service provision for the year equates to 463 hours. Clubs We operate ten lunch clubs on a weekly basis throughout Torfaen. Our Bistro is open from Monday to Friday and offers a choice of Floating Support Service menu. We provided 11,284 hours of We operate a meal delivery support, the average length service available to people being being six months. People are discharged from hospital, or in an referred due to various reasons. emergency to those in need. The main contributing factors are shown: We have provided a total of 12,840 hot meals throughout the 9% mental health issues year.
58% of people were over the age of 70 53% of clients owned own homes 65% of clients were female We often provide services to people to deal with more than one issue, as life can be complex. There are many reasons why older people, their families and carers turn to Age Concern Torfaen for information, advice, support and help. The Community Support Service encourages choice of service provision to promote independence. Partners to the service have been: Torfaen Social Services – 154 hours of spot contract support provision Private clients – 309 hours of support provision Total service provision for the year equates to 463 hours. Floating Support Service We provided 11,284 hours of support, the average length being six months. People are referred due to various reasons. The main contributing factors are shown: 9% mental health issues 2% chronic illness 1% learning difficulties 12% frail elderly 76% Just an person in need. Help at Home Age Concern Torfaen provided: 4166 hours of cleaning (86 per week). We have 104 people on our register. A weekly shopping service to an average of 30 people each week, a total of 1502 shops during the year. Home Services staff made 32 referrals to the Information & Advice service, examples are: welfare benefit assessments attendance allowance application funeral plan information Clubs We operate ten lunch clubs on a weekly basis throughout Torfaen. Our Bistro is open from Monday to Friday and offers a choice of menu. We operate a meal delivery service available to people being discharged from hospital, or in an emergency to those in need. We have provided a total of 12,840 hot meals throughout the year.