8. Attitudes are internal states that on particular aspects of or objects in the environment. True False 9. Winston is totally dissatisfied with his job as an accounts executive. Martha, his manager, need not worry about his performance because available evidence indicates that there is no correlation between job dissatisfaction and productivity. True False 10. In retailing, there has not been a link demonstrated between employee behavior, customer behavior, and profits. True False 11. The behavior-costing approach to employee attitude valuation is based on the assumption that measures and attitudes are indicators of subsequent employee behaviors. True False 12. From a business standpoint, absenteeism is any failure of an employee to report for or to remain at work as scheduled, regardless of reason. True 13. The most dominant cause of absenteeism in the United States is family-related issues. True False 14. Lost supervisory hours must be considered when determining the cost of absenteeism. True False 15. The purpose of the process component of the LAMP model is to make the insights gained as a result of costing employee absenteeism actionable. True False 16. pay is synonymous with the fixed costs, variable costs, or opportunity costs of employee time. True False
8. Attitudes are internal states that on particular aspects of or objects in the environment. True False 9. Winston is totally dissatisfied with his job as an accounts executive. Martha, his manager, need not worry about his performance because available evidence indicates that there is no correlation between job dissatisfaction and productivity. True False 10. In retailing, there has not been a link demonstrated between employee behavior, customer behavior, and profits. True False 11. The behavior-costing approach to employee attitude valuation is based on the assumption that measures and attitudes are indicators of subsequent employee behaviors. True False 12. From a business standpoint, absenteeism is any failure of an employee to report for or to remain at work as scheduled, regardless of reason. True 13. The most dominant cause of absenteeism in the United States is family-related issues. True False 14. Lost supervisory hours must be considered when determining the cost of absenteeism. True False 15. The purpose of the process component of the LAMP model is to make the insights gained as a result of costing employee absenteeism actionable. True False 16. pay is synonymous with the fixed costs, variable costs, or opportunity costs of employee time. True False