Payments are deposited three business days after the payment has been successfully processed through the and state/federal holidays. State’s accounting system, excluding weekends 9. HOW WILL I KNOW WHEN THE PAYMENT IS IN MY BANK ACCOUNT? You may contact your bank directly or use online banking, mobile applications, and regular bank statements to confirm the deposit. 10. HOW WILL I KNOW WHAT THE PAYMENT IS FOR? All payment information is transferred electronically to your bank account. Comptroller’s GAD Online Service Center is a service that allows you, as a payee/vendor, to view your financial transactions with the State of Maryland. The Online Service Center can be accessed on the web at . Direct deposits may reflect several invoices, but the Online Service Center provides information about each and every payment. If you are still not sure after looking online, call the originating agency at the telephone number provided in the Online Service Center. 11. WHAT IF THERE IS A DISCREPANCY IN THE AMOUNT WE REQUESTED AND THE AMOUNT WE RECEIVED? Please contact your agency representative. 12. CAN DIRECT DEPOSITS BE CREDITED TO THE WRONG ACCOUNT? It is the to submit accurate banking to the State of Maryland. The State of vendor’s responsibility Maryland will not be able to ascertain if the vendor has supplied information for the wrong bank account. 13. DO I NEED TO SEND SEPARATE DIRECT DEPOSIT ENROLLMENT FORMS FOR EACH AGENCY WITH WHICH I DO BUSINESS? No. One enrollment form is sufficient. 14. CAN I HAVE MORE THAN ONE BANK ACCOUNT? The state allows only one record per entity/individual. Arrangements should be made with your financial institution to transfer funds from the bank account you designate for direct deposits to other accounts as necessary. 15. WHAT MUST I DO IF I CHANGE MY BANK OR MY ACCOUNT NUMBER? It is important that you do not close the account that is linked to your direct deposits until the new account has been established and payments are being credited to your new account. When the change is complete, you may then close the old account. Please follow the procedure in question 3 for form location and submission information.
Payments are deposited three business days after the payment has been successfully processed through the State’s accounting system, excluding weekends and state/federal holidays. 9. HOW WILL I KNOW WHEN THE PAYMENT IS IN MY BANK ACCOUNT? You may contact your bank directly or use online banking, mobile applications, and regular bank statements to confirm the deposit. 10. HOW WILL I KNOW WHAT THE PAYMENT IS FOR? All payment information is transferred electronically to your bank account. Comptroller’s GAD Online Service Center is a service that allows you, as a payee/vendor, to view your financial transactions with the State of Maryland. The Online Service Center can be accessed on the web at . Direct deposits may reflect several invoices, but the Online Service Center provides information about each and every payment. If you are still not sure after looking online, call the originating agency at the telephone number provided in the Online Service Center. 11. WHAT IF THERE IS A DISCREPANCY IN THE AMOUNT WE REQUESTED AND THE AMOUNT WE RECEIVED? Please contact your agency representative. 12. CAN DIRECT DEPOSITS BE CREDITED TO THE WRONG ACCOUNT? It is the vendor’s responsibility to submit accurate banking to the State of Maryland. The State of Maryland will not be able to ascertain if the vendor has supplied information for the wrong bank account. 13. DO I NEED TO SEND SEPARATE DIRECT DEPOSIT ENROLLMENT FORMS FOR EACH AGENCY WITH WHICH I DO BUSINESS? No. One enrollment form is sufficient. 14. CAN I HAVE MORE THAN ONE BANK ACCOUNT? The state allows only one record per entity/individual. Arrangements should be made with your financial institution to transfer funds from the bank account you designate for direct deposits to other accounts as necessary. 15. WHAT MUST I DO IF I CHANGE MY BANK OR MY ACCOUNT NUMBER? It is important that you do not close the account that is linked to your direct deposits until the new account has been established and payments are being credited to your new account. When the change is complete, you may then close the old account. Please follow the procedure in question 3 for form location and submission information.