period of at least 2 hours beyond standard urgent-care appointments office hours. outside regular business NCQA: Do not allow deeming. 2014 NCQA PCMH 1, Element TCPI: N/A said A, Factor 2: requires practices they to provide routine and urgent either care appointments outside of met this regular business hours. already Practices are encourages to or it assess the needs of its practice was not for appointments outside normal business hours and then to evaluate if these feasible appointment times meet the to needs of the patient. If a practice is not able to provide in our care beyond regular business hours (e.g., small practice with limited staffing), it may arrange for patients to receive care from other (Non-ER) facilities or clinicians. NCQA examples of extended access include: daytime •Offering appointments when the practice would otherwise be closed for lunch (on some or most days). daytime •Offering appointments when the practice would otherwise close
period of at least 2 hours beyond standard office hours. urgent-care appointments outside regular business 2014 NCQA PCMH 1, Element A, Factor 2: requires practices to provide routine and urgent care appointments outside of regular business hours. Practices are encourages to assess the needs of its practice for appointments outside normal business hours and then to evaluate if these appointment times meet the needs of the patient. If a practice is not able to provide care beyond regular business hours (e.g., small practice with limited staffing), it may arrange for patients to receive care from other (Non-ER) facilities or clinicians. NCQA examples of extended access include: •Offering daytime appointments when the practice would otherwise be closed for lunch (on some or most days). •Offering daytime appointments when the practice would otherwise close NCQA: Do not allow deeming. TCPI: N/A said they either met this already or it was not feasible to in our