that support coordinated care including good’ and ‘Very but not limited to: overall ‘Good’ rating of care in Essentials of Care Program led by the NSW Patient Nursing and Midwifery Office Survey (NAMO) Proportion of Partnering with Patients program led service settings by the Clinical Excellence using relevant Commission (CEC) including: programs the 5’ program ‘TOP the Safe Hands’ program. ‘In Patient Reported Measures Strategy 7: Service delivery organisations will engage meaningfully with people with disability, their carers and families and relevant key partner agencies. Action Timeframe Responsibility Performance Indicators 7.1 In partnership with LHDs and SHNs, 2018 DIAP Community develop guidelines for community Governance engagement engagement with people with disability, Group guidelines their carers and families. The guidelines developed and should: embedded in LHDs and SHNs reflect NSW Health’s Consumer and Community Engagement Framework Evidence of consultation with promote collaboration and integration and participation of services to facilitate seamless by people with pathways through the NSW Health disability their system carers, and families. outline requirements for engaging with local disability non-government Evidence of organisations and other partner collaboration with agencies including Department of local partners Family and Community Services (FACS), Housing and Accommodation Support Initiative (HASI) providers, Police and Justice, Aboriginal Medical Services or similar. Strategy 8: Deliver enhanced services and greater accountability by improving our data collection and reporting on disability inclusion. Action Timeframe Responsibility Performance Indicators
that support coordinated care including but not limited to: Essentials of Care Program led by Nursing and Midwifery Office (NAMO) Partnering with Patients program led by the Clinical Excellence Commission (CEC) including: the ‘TOP 5’ program the ‘In Safe Hands’ program. Patient Reported Measures ‘Very good’ and ‘Good’ overall rating of care in the NSW Patient Survey Proportion of service settings using relevant programs Strategy 7: Service delivery organisations will engage meaningfully with people with disability, their carers and families and relevant key partner agencies. Action Timeframe Responsibility Performance Indicators 7.1 In partnership with LHDs and SHNs, develop guidelines for community engagement with people with disability, their carers and families. The guidelines should: reflect NSW Health’s Consumer and Community Engagement Framework promote collaboration and integration of services to facilitate seamless pathways through the NSW Health system outline requirements for engaging with local disability non-government organisations and other partner agencies including Department of Family and Community Services (FACS), Housing and Accommodation Support Initiative (HASI) providers, Police and Justice, Aboriginal Medical Services or similar. 2018 DIAP Governance Group Community engagement guidelines developed and embedded in LHDs and SHNs Evidence of consultation with and participation by people with disability their carers, and families. Evidence of collaboration with local partners Strategy 8: Deliver enhanced services and greater accountability by improving our data collection and reporting on disability inclusion. Action Timeframe Responsibility Performance Indicators