staff and partners. appropriate way. All staff and partners have clear roles and responsibilities, are supervised and can Community Active and inclusive Community dynamics are analysed to be clearly identified by communities. engagement community engagement identify ways to ensure inclusion of the in assessment, design, most vulnerable and marginalized during implementation and programme implementation. monitoring of projects Staff and partners are trained on and use that builds on and a range of participatory techniques in strengthens existing regular community engagement. community and state structures, resources and There is ongoing community dialogue capacities. and regular meetings are held with community members/groups. Programmes build on existing strengths in the communities. Feedback Men, women, boys and Communities are able to provide mechanisms girls are able to provide feedback and make complaints about the feedback and report organisation and its programmes safely, concerns in a safe, privately and confidentially. dignified and confidential A fair and impartial feedback and manner, and receive an response mechanism is in place. appropriate response when they do so. Safe and confidential information management systems are in place. Staff and Staff and partners have Staff and partners have signed and are partner appropriate knowledge trained on the organisation’s Code of conduct and organisational Conduct and child/vulnerable adult support to conduct protection (or safeguarding) policy. themselves and their There is diversity amongst staff and work in a safe and partners working with communities.
staff and partners. Community engagement Active and inclusive community engagement in assessment, design, implementation and monitoring of projects that builds on and strengthens existing community and state structures, resources and capacities. Community dynamics are analysed to identify ways to ensure inclusion of the most vulnerable and marginalized during programme implementation. Staff and partners are trained on and use a range of participatory techniques in regular community engagement. There is ongoing community dialogue and regular meetings are held with community members/groups. Programmes build on existing strengths in the communities. Feedback mechanisms Men, women, boys and girls are able to provide feedback and report concerns in a safe, dignified and confidential manner, and receive an appropriate response when they do so. Communities are able to provide feedback and make complaints about the organisation and its programmes safely, privately and confidentially. A fair and impartial feedback and response mechanism is in place. Safe and confidential information management systems are in place. Staff and partner conduct Staff and partners have appropriate knowledge and organisational support to conduct themselves and their work in a safe and appropriate way. Staff and partners have signed and are trained on the organisation’s Code of Conduct and child/vulnerable adult protection (or safeguarding) policy. There is diversity amongst staff and partners working with communities. All staff and partners have clear roles and responsibilities, are supervised and can be clearly identified by communities.