Depth of knowledge of a specialist field. Planning and Ability to maintain clear and Application / organising accurate records. Interview Ability to initiate, plan and organise a range of one’s own and a team’s Application / work efficiently and effectively, Interview including working to deadlines under pressure. Problem solving Ability to identify and solve Interview and initiative problems by applying initiative to tackle situations in new ways and by developing improved work methods. Interview Ability to use own initiative but recognise when to refer to a colleague or manager. Management Ability to work as part of a team Supervisory experience Application / and teamwork whilst also being able to prioritise Interview and manage own workload. Able to positively influence Interview teamwork. Able to ensure staff are clear about Interview changing work priorities and service expectations. Communicating Ability to elicit information to Application / and influencing identify specific customer/client Interview needs and to offer related proactive advice and guidance. Application / Evidence of good networking skills Interview including maintaining good partnership working with a range of colleagues. Application / Ability to prepare and present Interview written and/or verbal information clearly and concisely to students and staff, including the delivery of group presentations. Other skills and Evaluate systematically and Able to apply a comprehensive Application / behaviours rigorously the impact of service understanding of relevant University Interview provision. systems and procedures and an awareness of activities in the Competent in the use of Microsoft Application / broader work area. Office packages. Interview Ability to develop on-line resources. Regularly evaluate professional performance and reflect Experience of data manipulation and Application / constructively using evidence to reporting. Interview improve performance Experience of organising events. Application / Interview Able to understand cultural Interview diversity. Application Ability to speak a second language. Special requirements JOB HAZARD ANALYSIS
Depth of knowledge of a specialist field. Planning and organising Ability to maintain clear and accurate records. Ability to initiate, plan and organise a range of one’s own and a team’s work efficiently and effectively, including working to deadlines under pressure. Application / Interview Application / Interview Problem solving and initiative Ability to identify and solve problems by applying initiative to tackle situations in new ways and by developing improved work methods. Ability to use own initiative but recognise when to refer to a colleague or manager. Interview Interview Management and teamwork Ability to work as part of a team whilst also being able to prioritise and manage own workload. Able to positively influence teamwork. Able to ensure staff are clear about changing work priorities and service expectations. Supervisory experience Application / Interview Interview Interview Communicating and influencing Ability to elicit information to identify specific customer/client needs and to offer related proactive advice and guidance. Evidence of good networking skills including maintaining good partnership working with a range of colleagues. Ability to prepare and present written and/or verbal information clearly and concisely to students and staff, including the delivery of group presentations. Application / Interview Application / Interview Application / Interview Other skills and behaviours Evaluate systematically and rigorously the impact of service provision. Competent in the use of Microsoft Office packages. Regularly evaluate professional performance and reflect constructively using evidence to improve performance Able to apply a comprehensive understanding of relevant University systems and procedures and an awareness of activities in the broader work area. Ability to develop on-line resources. Experience of data manipulation and reporting. Experience of organising events. Able to understand cultural diversity. Ability to speak a second language. Application / Interview Application / Interview Application / Interview Application / Interview Interview Application Special requirements JOB HAZARD ANALYSIS