We regulate these Services that services by are central to determining electricity prices or an supply and overall cap therefore on the relied on by amount of most (if not revenue all) that may be customers earned for Standard such as all standard control building and control service maintaining services. the shared The costs distribution associated network. with these Most services distribution Direct are shared services are control by all classified as service customers standard via their control. regular electricity bill. Customer We set specific or service customer specific requested prices to services. enable the These distributor Alternative services may to recover control also have the full cost service potential for of each provision on service a competitive from basis rather customers than by the that local service. distributor. Services we Distributors consider and require a less customers Negotiated service prescriptive are able to regulatory negotiate approach prices
Direct control service Standard control service Services that are central to electricity supply and therefore relied on by most (if not all) customers such as building and maintaining the shared distribution network. Most distribution services are classified as standard control. We regulate these services by determining prices or an overall cap on the amount of revenue that may be earned for all standard control services. The costs associated with these services are shared by all customers via their regular electricity bill. Alternative control service Customer specific or customer requested services. These services may also have potential for provision on a competitive basis rather than by the local distributor. We set service specific prices to enable the distributor to recover the full cost of each service from customers that service. Negotiated service Services we consider require a less prescriptive regulatory approach Distributors and customers are able to negotiate prices