Knowledge of the role of night auditing in the overall operational and financial management of the property Ability to generate daily operational reports as required by the host enterprise Ability to use financial control processes and procedures as they to front office posting of transactions and the reconciliation process Ability to use the front office reservations system and all allied computer systems needed to operate front office in the host enterprise Ability to process guests on arrival and on departure Ability to implement the emergency management plan for the host establishment Full product knowledge relating to the services, facilities and products offered by the host enterprise Ability to identify and rectify night auditing discrepancies. Linkages To Units Maintain financial standards and records Manage and resolve conflict situations Provide accommodation services Maintain guests’ financial records Process a financial sale transaction Operate a computerised reservation system. Critical Aspects of Assessment Evidence of the following is essential: Demonstrated ability to process, post, validate and check internal charges to guest accounts Demonstrated ability to identify and resolve common discrepancies and variances with posted charges
Knowledge of the role of night auditing in the overall operational and financial management of the property Ability to generate daily operational reports as required by the host enterprise Ability to use financial control processes and procedures as they to front office posting of transactions and the reconciliation process Ability to use the front office reservations system and all allied computer systems needed to operate front office in the host enterprise Ability to process guests on arrival and on departure Ability to implement the emergency management plan for the host establishment Full product knowledge relating to the services, facilities and products offered by the host enterprise Ability to identify and rectify night auditing discrepancies. Linkages To Units Maintain financial standards and records Manage and resolve conflict situations Provide accommodation services Maintain guests’ financial records Process a financial sale transaction Operate a computerised reservation system. Critical Aspects of Assessment Evidence of the following is essential: Demonstrated ability to process, post, validate and check internal charges to guest accounts Demonstrated ability to identify and resolve common discrepancies and variances with posted charges