Large print can be done by staff internally via their computers. Braille, audio etc. are transcribed by contractors and sent to the service user once transcribed. If a document is urgent and requires transcription it could be done internally by qualified members of staff. Arranging for the requests to be made available in other formats unless this is a piece of information that we have identified that is readily available in particular formats Lack of appreciation of the requirements at Executive Level and lack of willingness to see it as a priority and make improvements use website. can go through PALS […] Delays in delivery, we don't have a big stock of alternative formats. For that reason, I think all leaflets should be easy to read as standard, so we don't have to stock extra, and also so we don't make a big deal about people not being able to read very well. Easy read seems to be aimed at people with learning disabilities, but actually a high proportion of people can't read well, and it's nothing to do with IQ. Most requests are met internally Internal system but busy I would need to refer this to a different part of the organisation. We don't routinely send information in braille (as our specialist service works with Deaf people) so would need to arrange this through using local contacts. I do not provide this - it is done by a different department. These are specialist industries that require notice to prepare literature. Braille required external provider Easy read is not something we use very regularly so it takes longer to think it through Large print is easy as we can edit documents Access to appropriate IT programmes and working part time. not seen as a priority within the organisation Easy read - I routinely provide all information in easy read, simply the format I it’s use. This is not the case for other departments. Admin time required to do this Availability of internal staff required to support with this we need to arrange through an external provider We don't have a dedicated staff member/ team to develop easy read info.
Large print can be done by staff internally via their computers. Braille, audio etc. are transcribed by contractors and sent to the service user once transcribed. If a document is urgent and requires transcription it could be done internally by qualified members of staff. Arranging for the requests to be made available in other formats unless this is a piece of information that we have identified that is readily available in particular formats Lack of appreciation of the requirements at Executive Level and lack of willingness to see it as a priority and make improvements use […] website. can go through PALS Delays in delivery, we don't have a big stock of alternative formats. For that reason, I think all leaflets should be easy to read as standard, so we don't have to stock extra, and also so we don't make a big deal about people not being able to read very well. Easy read seems to be aimed at people with learning disabilities, but actually a high proportion of people can't read well, and it's nothing to do with IQ. Most requests are met internally Internal system but busy I would need to refer this to a different part of the organisation. We don't routinely send information in braille (as our specialist service works with Deaf people) so would need to arrange this through using local contacts. I do not provide this - it is done by a different department. These are specialist industries that require notice to prepare literature. Braille required external provider Easy read is not something we use very regularly so it takes longer to think it through Large print is easy as we can edit documents Access to appropriate IT programmes and working part time. not seen as a priority within the organisation Easy read - I routinely provide all information in easy read, it’s simply the format I use. This is not the case for other departments. Admin time required to do this Availability of internal staff required to support with this we need to arrange through an external provider We don't have a dedicated staff member/ team to develop easy read info.