failure to refill) Answer reminders” only if it involves reminders that are independent of the live outbound telephonic program (Documentation needed) Online interactive Multi, Decimal. Multi, self-management From 0 to support. "Online self-management support" is an 1: 1: intervention that Low, includes two-way 2: electronic 2: communication PPO, between the 3: 3: Health plan and High the member. risk, Examples include not 4: No devices that monitor weight, lab levels, etc. as 4: well as activities that are customized and tailored based on the member's health status/risk 5: factors. Interactive implies a response mechanism that results in calibration of subsequent 6: interventions. This category does not include but searchable static not web information.
failure to refill) Answer reminders” only if it involves reminders that are independent of the live outbound telephonic program (Documentation needed) Online interactive self-management support. "Online self-management support" is an intervention that includes two-way electronic communication between the Health plan and the member. Examples include devices that monitor weight, lab levels, etc. as well as activities that are customized and tailored based on the member's health status/risk factors. Interactive implies a response mechanism that results in calibration of subsequent interventions. This category does not include searchable static web information. Multi, 1: 2: PPO, 3: not 4: 5: 6: but not Decimal. From 0 to Multi, 1: Low, 2: 3: High risk, 4: No