No one is left out or unsure about what is happening. Team Leading Level 3 Communicate work-related information It is therefore vital that any information At work, you will communicate with your communicated is relevant and reliable team, other colleagues and your Explain the information and knowledge customers all the time. This unit explains that communicating the principles and benefits of communicating information and Effective teams have effective knowledge in an effective manner. By communication channels in place. There improving your own communication skills, are many forms of communication open to you should help to improve those of your you and at any given time you need to use team, which could also help to improve the the most appropriate method to ensure overall efficiency of the organisation. that the information being communicated is timely, delivered to the right people and It is important to plan communication. You in the right level of detail. should know what your intended outcomes are and the needs and In a business environment you will be requirements of your audience. Different communicating both formally and methods of communication can be used in informally using different methods different circumstances and these including verbal and written forms. You will methods will be explored in greater detail also be communicating in more subtle to help you learn how to communicate in ways, for example, via your body the most appropriate and effective way. language. Be able to identify the information Communication in organisations can be required, and its reliability, for complex as there are some specific communication. factors to consider including: The flow of information within the Effective communication with other people organisation in a team ensures that: The culture of the organisation Everyone is clear about what is The systems and processes that happening and what is going to are in place happen The degree of complexity of the The information being information communicated is clear, concise Any organisational politics that and at the right level of detail for may be in place. the recipient The team can work efficiently and meet its and objectives The team can sustain good working relationships with each other The principles of effective communication
Team Leading Level 3 Communicate work-related information At work, you will communicate with your team, other colleagues and your customers all the time. This unit explains the principles and benefits of communicating information and knowledge in an effective manner. By improving your own communication skills, you should help to improve those of your team, which could also help to improve the overall efficiency of the organisation. It is important to plan communication. You should know what your intended outcomes are and the needs and requirements of your audience. Different methods of communication can be used in different circumstances and these methods will be explored in greater detail to help you learn how to communicate in the most appropriate and effective way. Be able to identify the information required, and its reliability, for communication. Effective communication with other people in a team ensures that: Everyone is clear about what is happening and what is going to happen The information being communicated is clear, concise and at the right level of detail for the recipient The team can work efficiently and meet its and objectives The team can sustain good working relationships with each other No one is left out or unsure about what is happening. It is therefore vital that any information communicated is relevant and reliable Explain the information and knowledge that communicating Effective teams have effective communication channels in place. There are many forms of communication open to you and at any given time you need to use the most appropriate method to ensure that the information being communicated is timely, delivered to the right people and in the right level of detail. In a business environment you will be communicating both formally and informally using different methods including verbal and written forms. You will also be communicating in more subtle ways, for example, via your body language. Communication in organisations can be complex as there are some specific factors to consider including: The flow of information within the organisation The culture of the organisation The systems and processes that are in place The degree of complexity of the information Any organisational politics that may be in place. The principles of effective communication