5. Good information rights practice 2. Enforcement powers are used embedded into the culture and proportionately to ensure improved processes of organisations and into information rights compliance. emerging technologies and systems. 3. Customers receive a proportionate, 6. Good information rights practice and fair and efficient response to their the upholding of information rights information rights concerns. being demonstrably driven by ICO’s casework and secured and underpinned 4. Individuals are empowered to use by the use of ICO’s regulatory tools. their information rights. 7. Organisations and individuals aware 5. The ICO is alert and responsive to of the ICO’s investigatory and changes which impact on information enforcement powers and the rights. consequences of failing to meet the requirements of information rights law. 6. An efficient ICO well prepared for the future. 8. A legislative framework for information rights that is integrated and consistent, underpins good information rights practice, furthers the upholding of Further information information rights and enables the ICO to be an effective regulator. Corporate plan The ICO has a three year rolling plan 9. The law, technology and public policy which details how we intend to achieve developed and deployed consistently our objectives. The plan is updated each with ICO’s goal, but without imposing year and the plan for the period from disproportionate burdens on April 2015 to March 2018 is available organisations. via the following link below. 10.The public confident in information rights law as necessary, serving the public interest, effective in practice and Annual report 2014/15 properly enforced. In 2014/15 the ICO received 14,268 data protection concerns; issued £1,078,500 worth of civil monetary penalties, including £386,000 to companies behind nuisance calls or texts; answered 195,431 helpline calls; Our 2015-18 corporate objectives received 4.9m visits to our website; handled over 180,000 concerns about 1. Organisations have a better nuisance calls and texts; conducted 41 understanding of their information audits of data controllers; and rights obligations. responded to 1,177 freedom of information requests.
5. Good information rights practice embedded into the culture and processes of organisations and into emerging technologies and systems. 6. Good information rights practice and the upholding of information rights being demonstrably driven by ICO’s casework and secured and underpinned by the use of ICO’s regulatory tools. 7. Organisations and individuals aware of the ICO’s investigatory and enforcement powers and the consequences of failing to meet the requirements of information rights law. 8. A legislative framework for information rights that is integrated and consistent, underpins good information rights practice, furthers the upholding of information rights and enables the ICO to be an effective regulator. 9. The law, technology and public policy developed and deployed consistently with ICO’s goal, but without imposing disproportionate burdens on organisations. 10.The public confident in information rights law as necessary, serving the public interest, effective in practice and properly enforced. Our 2015-18 corporate objectives 1. Organisations have a better understanding of their information rights obligations. 2. Enforcement powers are used proportionately to ensure improved information rights compliance. 3. Customers receive a proportionate, fair and efficient response to their information rights concerns. 4. Individuals are empowered to use their information rights. 5. The ICO is alert and responsive to changes which impact on information rights. 6. An efficient ICO well prepared for the future. Further information Corporate plan The ICO has a three year rolling plan which details how we intend to achieve our objectives. The plan is updated each year and the plan for the period from April 2015 to March 2018 is available via the following link below. Annual report 2014/15 In 2014/15 the ICO received 14,268 data protection concerns; issued £1,078,500 worth of civil monetary penalties, including £386,000 to companies behind nuisance calls or texts; answered 195,431 helpline calls; received 4.9m visits to our website; handled over 180,000 concerns about nuisance calls and texts; conducted 41 audits of data controllers; and responded to 1,177 freedom of information requests.