59. Serena is a human resource manager at Alta Technologies Inc. What measures should she take to have a direct impact on the organizational performance? The measures Serena needs to take involve: Reducing unnecessary overtime expenses by increasing productivity during a • normal day. Staying on top of absenteeism and instituting programs designed to reduce money • spent for time not worked. Eliminating wasted time by employees through sound job design. • Minimizing employee turnover and unemployment benefit costs by practicing sound • human relations and creating a work atmosphere that promotes job satisfaction. Installing and monitoring effective safety and health programs to reduce lost-time, • accidents and keep medical and workers' compensation costs low. Properly training and developing all employees so they can improve their value to the • company and do a better job of producing and selling high-quality products and services at the lowest possible cost. Decreasing costly material waste by eliminating bad work habits and attitudes and • poor working conditions that lead to carelessness and mistakes. Hiring the best people available at every level and avoiding overstaffing. • Maintaining competitive pay practices and benefit programs to foster a motivational • climate for employees. Encouraging employees, who probably know more about the nuts and bolts of their • jobs than anyone else, to submit ideas for increasing productivity and reducing costs. Installing electronic human resource systems (e-HR and e-HRM) to streamline and • automate many human resource functions. AACSB: Reflective Thinking Blooms: Apply Learning Objective: 01-09 Explain how human resource managers can affect organizational performance. Level of Difficulty: 3 Hard Topic: Organizational Performance and the Human Resource Manager 60. List the various guidelines to be followed for communicating human resource programs. The following are some of the guidelines human resource (HR) managers can follow to effectively communicate human resource programs: Avoid communicating in peer group or "privileged-class" language. • Don't ignore the cultural and global aspects of communication. • Back up communications with management action. • Periodically reinforce employee communications. • Transmit information and not just data. • Don't ignore the perceptual and behavioral aspects of communication. • AACSB: Analytical Thinking Blooms: Understand Learning Objective: 01-10 Summarize several guidelines to follow when communicating human resource programs. Level of Difficulty: 2 Medium Topic: Communicating Human Resource Programs
59. Serena is a human resource manager at Alta Technologies Inc. What measures should she take to have a direct impact on the organizational performance? The measures Serena needs to take involve: • Reducing unnecessary overtime expenses by increasing productivity during a normal day. • Staying on top of absenteeism and instituting programs designed to reduce money spent for time not worked. • Eliminating wasted time by employees through sound job design. • Minimizing employee turnover and unemployment benefit costs by practicing sound human relations and creating a work atmosphere that promotes job satisfaction. • Installing and monitoring effective safety and health programs to reduce lost-time, accidents and keep medical and workers' compensation costs low. • Properly training and developing all employees so they can improve their value to the company and do a better job of producing and selling high-quality products and services at the lowest possible cost. • Decreasing costly material waste by eliminating bad work habits and attitudes and poor working conditions that lead to carelessness and mistakes. • Hiring the best people available at every level and avoiding overstaffing. • Maintaining competitive pay practices and benefit programs to foster a motivational climate for employees. • Encouraging employees, who probably know more about the nuts and bolts of their jobs than anyone else, to submit ideas for increasing productivity and reducing costs. • Installing electronic human resource systems (e-HR and e-HRM) to streamline and automate many human resource functions. AACSB: Reflective Thinking Blooms: Apply Learning Objective: 01-09 Explain how human resource managers can affect organizational performance. Level of Difficulty: 3 Hard Topic: Organizational Performance and the Human Resource Manager 60. List the various guidelines to be followed for communicating human resource programs. The following are some of the guidelines human resource (HR) managers can follow to effectively communicate human resource programs: • Avoid communicating in peer group or "privileged-class" language. • Don't ignore the cultural and global aspects of communication. • Back up communications with management action. • Periodically reinforce employee communications. • Transmit information and not just data. • Don't ignore the perceptual and behavioral aspects of communication. AACSB: Analytical Thinking Blooms: Understand Learning Objective: 01-10 Summarize several guidelines to follow when communicating human resource programs. Level of Difficulty: 2 Medium Topic: Communicating Human Resource Programs