Some Internet Service Providers put limits on the amount of data transferred in a month. To give the consumer an indication of the maximum amount of data they can transfer in a month, the critical information should include this graph below. CSPs should also provide in existing accounts the quantity of data up and downloaded so that the consumer can see how close they are to the data limits. The maximum quantity of data which can be transferred at maximum speed continuously for a month. Should speed tier information that includes both download and upload information be required information? Is there alternative information that would be more appropriate such as a typical peak speed, which some CSPs already provide? The answer is yes, as technology changes upload speeds can be important such as the Internet of Everything. Now, consumer cameras which can produce full motion high definition images and sound are available this could easily be used for Doctors to remotely monitor patients. This is an example of when upload speed is important. Jerky, blurry images are not effective in this role. Gaming and many other examples. Does the draft Consumer Information Standard require any information be provided to consumers that is not regarded as important to assist in making informed choices about service offering on the NBN and preparing for migration? Conversely, is there other information about ‘important these matters that should be included? This consumer information needs to say; Electricity outage Firstly, your equipment including the modem would need to be battery backed up, although laptops, notebooks and smart phones are already doing this. The modem would need to be powered by an Uninterruptable Power Supply (UPS) which are available at electronics shops. If the NBN maintains the power to the network at and between exchanges then there will be no effect. The customer is on one of the following; Fibre to the Premises if you have a battery backed up modem it can run up to 5 hours. A UPS could extend this. Mobile phone and mobile broadband are the only alternatives. Fibre to the Curb Power is required from your property to the pit in the street. You need to connect a Uninterruptable Power Supply (UPS) between the power point and the NBN connection device Mobile phone and mobile broadband are the only alternatives. Fibre to the Node and Fibre to the Basement have some battery backup of variable duration. Mobile phone and mobile broadband are the only alternatives. Those customers who are using personal alarm pendants, monitored security systems, monitored fire alarms and lift phones must now purchase such devices
Some Internet Service Providers put limits on the amount of data transferred in a month. To give the consumer an indication of the maximum amount of data they can transfer in a month, the critical information should include this graph below. CSPs should also provide in existing accounts the quantity of data up and downloaded so that the consumer can see how close they are to the data limits. The maximum quantity of data which can be transferred at maximum speed continuously for a month. Should speed tier information that includes both download and upload information be required information? Is there alternative information that would be more appropriate such as a typical speed, which some CSPs already provide? The answer is yes, as technology changes upload speeds can be important such as the Internet of Everything. Now, consumer cameras which can produce full motion high definition images and sound are available this could easily be used for Doctors to remotely monitor patients. This is an example of when upload speed is important. Jerky, blurry images are not effective in this role. Gaming and many other examples. Does the draft Consumer Information Standard require any information be provided to consumers that is not regarded as important to assist in making informed choices about service offering on the NBN and preparing for migration? Conversely, is there other ‘important information about these matters that should be included? This consumer information needs to say; Electricity outage Firstly, your equipment including the modem would need to be battery backed up, although laptops, notebooks and smart phones are already doing this. The modem would need to be powered by an Uninterruptable Power Supply (UPS) which are available at electronics shops. If the NBN maintains the power to the network at and between exchanges then there will be no effect. The customer is on one of the following; Fibre to the Premises if you have a battery backed up modem it can run up to 5 hours. A UPS could extend this. Mobile phone and mobile broadband are the only alternatives. Fibre to the Curb Power is required from your property to the pit in the street. You need to connect a Uninterruptable Power Supply (UPS) between the power point and the NBN connection device Mobile phone and mobile broadband are the only alternatives. Fibre to the Node and Fibre to the Basement have some battery backup of variable duration. Mobile phone and mobile broadband are the only alternatives. Those customers who are using personal alarm pendants, monitored security systems, monitored fire alarms and lift phones must now purchase such devices peak