wife nothing was person. to much bother; all visitors were greeted with a smile. 04/03/12 Ward 1 Information Better access to Yes Yes All nursing and passed quickly to consultants they non-nursing staff family always are not as treated my someone able to contactable as mother with help when called. relatives would respect courtesy like and dignity they ACTION: were very helpful when we asked for information or just needed to talk to someone. 04/03/12 Ward 1 Pleasant Long waiting Yes Yes Very pleased welcoming times in A & E with the reception obvious undoubted signs of real care progress made in the last 3 years in respect to patient care and concern. 04/03/12 Ward 1 Everything, Mam In a another Yes Yes Mam had lived was admitted as ward in for 90 years an emergency the (Ward details she moved to attention she was provided) for extra care given from Drs Both my and to be next to and Nurses was daughter and I her family. She second to none. noted Mam has been a
wife nothing was to much bother; all visitors were greeted with a smile. person. 04/03/12 Ward 1 Information passed quickly to family always someone able to help when called. Better access to consultants they are not as contactable as relatives would like ACTION: Yes Yes All nursing and non-nursing staff treated my mother with respect courtesy and dignity they were very helpful when we asked for information or just needed to talk to someone. 04/03/12 Ward 1 Pleasant welcoming reception obvious signs of real care Long waiting times in A & E Yes Yes Very pleased with the undoubted progress made in the last 3 years in respect to patient care and concern. 04/03/12 Ward 1 Everything, Mam was admitted as an emergency the attention she was given from Drs and Nurses was second to none. In a another ward (Ward details provided) Both my daughter and I noted Mam Yes Yes Mam had lived in for 90 years she moved to for extra care and to be next to her family. She has been a