PURPOSE OF THE MONTHLY INTERVIEW The monthly interview questions are a checklist for QISO to: Gather information at different points in time about the experience at practice level of implementing the Seasonal Demand Coordinated High Intensity Patient Care Initiative CHIP Capture success stories these are need to propagate to other practices and for the evaluation and – public talks and presentations about the Seasonal Demand Coordinated High Intensity Patient Care Initiative CHIP Capture points’ and failures ‘pain Prompt practices to approaches we want the practices to take in CHIP strategy Determine whether practices are fully participating and remind them of their commitment and obligation. HOW WILL THE INFORMATION BE USED IN THE EVALUATION? The information you gather will be used to report on: What the predominant challenges were across practices AND how these were progressed or overcome How practices that struggled were identified and assisted How successes were identified and propagated The way in which practices changed business as usual in terms of key areas such as patient centeredness, coordinated care, comprehensiveness and access WHEN WILL THE INTERVIECHIP TAKE AND HOW THE INFORMATION WILL BE ANALYSED Agreed interview schedule so they are happening in the same time frame Contingency planning for interviews where times have to change Process for submitting information to Siobhan Breedon Patient Selection (first interview) Number of Patients Registered? How did your practice select patients? Maintaining the Practice Team Is the practice participating as a whole or just one or a few individuals? Mostly one person Mostly 2-3 people We have a larger Almost the whole dedicated team practice is involved. Is there adequate in-house support for accommodating the CHIP work / protected time?
PURPOSE OF THE MONTHLY INTERVIEW The monthly interview questions are a checklist for QISO to: Gather information at different points in time about the experience at practice level of implementing the Seasonal Demand Coordinated High Intensity Patient Care Initiative CHIP Capture success stories – these are need to propagate to other practices and for the evaluation and public talks and presentations about the Seasonal Demand Coordinated High Intensity Patient Care Initiative CHIP Capture ‘pain points’ and failures Prompt practices to approaches we want the practices to take in CHIP strategy Determine whether practices are fully participating and remind them of their commitment and obligation. HOW WILL THE INFORMATION BE USED IN THE EVALUATION? The information you gather will be used to report on: What the predominant challenges were across practices AND how these were progressed or overcome How practices that struggled were identified and assisted How successes were identified and propagated The way in which practices changed business as usual in terms of key areas such as patient centeredness, coordinated care, comprehensiveness and access WHEN WILL THE INTERVIECHIP TAKE AND HOW THE INFORMATION WILL BE ANALYSED Agreed interview schedule so they are happening in the same time frame Contingency planning for interviews where times have to change Process for submitting information to Siobhan Breedon Patient Selection (first interview) Number of Patients Registered? How did your practice select patients? Maintaining the Practice Team Is the practice participating as a whole or just one or a few individuals? Mostly one person Mostly 2-3 people We have a larger dedicated team Almost the whole practice is involved. Is there adequate in-house support for accommodating the CHIP work / protected time?