Procedures for dealing with accidents/injuries aid and qualified person available at all activities and events is access to a telephone at all activities and events The Club records Club coaches and officials should Club records participant details and participants’ contact, medical ensure that they are able to provide this information is accessible to all and emergency contact necessary relevant information to 2.3 details and these are coaches and organisers at emergency services should the accessible to the appropriate times participant be unable to do so. coach/organiser 3. KNOWING YOUR CLUB AND ITS COMMUNITY Ref Minimum criteria Examples of Evidence Guidance notes No. Equal opportunity or equity policy Welcome pack Communications newsletters, – website, social etc. The Club creates a welcoming The Club engages with and Club handbooks atmosphere and quality opportunity understands who its current Appointed person for new member 3.1 for members and at all relevant members are and where they levels of ability to retain its current enquires are from members Retention and reward activities Systems for collecting and acting on member feedback Statistics: number of members
Procedures for dealing with accidents/injuries aid and qualified person available at all activities and events is access to a telephone at all activities and events 2.3 The Club records participants’ contact, medical and emergency contact details and these are accessible to the coach/organiser Club records participant details and this information is accessible to all coaches and organisers at appropriate times Club coaches and officials should ensure that they are able to provide necessary relevant information to emergency services should the participant be unable to do so. 3. KNOWING YOUR CLUB AND ITS COMMUNITY Ref No. Minimum criteria Examples of Evidence Guidance notes 3.1 The Club engages with and understands who its current members are and where they are from Equal opportunity or equity policy Welcome pack Communications – newsletters, website, social etc. Club handbooks Appointed person for new member enquires Retention and reward activities Systems for collecting and acting on member feedback Statistics: number of members The Club creates a welcoming atmosphere and quality opportunity for members and at all relevant levels of ability to retain its current members