MM5 Municipal Municipal Number of To have the Departmental An Annually This was not This was not achieved although Transformation templates reporting approved done however implemented. and developed and and reporting template. reporting this shall be Institutional approved template template presented at Development approved by the next Council December meeting. 2010 Ref LEGISLATIVE MUNICIPAL DEPARTMENTAL PROJECT OR MID-YEAR ANNUAL FREQUENCY / MID YEAR ANNUAL REPORT (FINAL) No. KPA KPA KEY PROGRAMME TARGET TARGET TIMELINE REPORT PERFORMANCE DESCRIPTION INDICATOR MM6 Good Social To facilitate Public 8 meetings 16Public Quarterly No meeting was Four (4) meetings were held in the Governance facilitation meetings. meetings held in the period. public and Public per year period under participation in all Participation review. council activities MM7 Good Public Draft Annually A A communication strategy is developed Governance Participation strategy communication communication but waiting for a workshop of Council. and Public developed. Strategy strategy by strategy is being Participation June 2011 developed and Council to adopt shall be presented a Public before the end communication of the year, strategy June 2011. MM8 Good Complaints To have one One Target achieved 1 ongoing A complaint A complaint register is in place and in Governance Management Complaints Complaints register is in use. Complaints and Public System register. register by and in use management Participation June 2011 system in place
MM5 Municipal Transformation and Institutional Development Municipal Number of templates developed and approved To have the and reporting template approved Departmental reporting template. An approved reporting template by December 2010 Annually This was not done however this shall be presented at the next Council meeting. This was not achieved although implemented. Ref No. LEGISLATIVE KPA MUNICIPAL KPA DEPARTMENTAL KEY PERFORMANCE INDICATOR PROJECT OR PROGRAMME DESCRIPTION MID-YEAR TARGET ANNUAL TARGET FREQUENCY / TIMELINE MID YEAR REPORT ANNUAL REPORT (FINAL) MM6 Good Governance and Public Participation Social facilitation To facilitate public participation in all council activities Public meetings. 8 meetings 16Public meetings per year Quarterly No meeting was held in the period under review. Four (4) meetings were held in the period. MM7 Good Governance and Public Participation Public Participation Council to adopt a Public communication strategy strategy developed. Draft communication Strategy strategy by June 2011 Annually A communication strategy is being developed and shall be presented before the end of the year, June 2011. A communication strategy is developed but waiting for a workshop of Council. MM8 Good Governance and Public Participation Complaints Management System To have one Complaints management system in place One Complaints register. Target achieved 1 Complaints register by June 2011 ongoing A complaint register is in and in use A complaint register is in place and in use.