EVIDENCE Critical aspect of Assessment requires evidence that the candidate: competency Adjusted language and behavior as required by interactions with diversity Identified and respected individual differences in colleagues, clients and customers Applied relevant regulations, standards and codes of practice Resource implication The following resources should be provided: Access to workplace and resources Manuals and policies on Workplace Diversity Method of assessment Competency in this unit may be assessed through: Demonstration or simulation with oral questioning Group discussions and interactive activities Case studies/problems involving workplace diversity issues report Written examination Role Plays Context of Assessment assessment may occur in workplace or any appropriately simulated environment COMMON COMPETENCIES UNIT TITLE : APPLY QUALITY STANDARDS UNIT CODE : ICT315202 UNIT DESCRIPTOR : This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized terms are elaborated in the KNOWLEDGE SKILLS Range of Variables Relevant Reading skills Assess Work instruction is obtained production required to quality of and work is carried out in processes, interpret work received accordance with standard materials and instruction materials operating procedures. products Critical thinking Received materials are Characteristics of Interpreting work checked against workplace materials, instructions standards and specifications. software and hardware used in
EVIDENCE Critical aspect of competency Assessment requires evidence that the candidate: Adjusted language and behavior as required by interactions with diversity Identified and respected individual differences in colleagues, clients and customers Applied relevant regulations, standards and codes of practice Resource implication The following resources should be provided: Access to workplace and resources Manuals and policies on Workplace Diversity Method of assessment Competency in this unit may be assessed through: Demonstration or simulation with oral questioning Group discussions and interactive activities Case studies/problems involving workplace diversity issues report Written examination Role Plays Context of Assessment assessment may occur in workplace or any appropriately simulated environment COMMON COMPETENCIES UNIT TITLE : APPLY QUALITY STANDARDS UNIT CODE : ICT315202 UNIT DESCRIPTOR : This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Assess quality of received materials Work instruction is obtained and work is carried out in accordance with standard operating procedures. Received materials are checked against workplace standards and specifications. Relevant production processes, materials and products Characteristics of materials, software and hardware used in Reading skills required to interpret work instruction Critical thinking Interpreting work instructions