ACTION Purpose ACTION’s principal objective is to provide public transport services to the ACT community consisting of scheduled route bus services, school bus services, special needs transport and management of the ACT rural school bus contract. ACTION services contribute to the achievement of the Government’s Transport for Canberra policy objectives, in particular increasing public transport use. 2013-14 Priorities Strategic and operational priorities to be pursued in 201314 include: working to implement the Government’s sustainable transport policy by continuously reviewing and refining ACTION’s bus network and infrastructure, and in doing so, better meeting customers’ travel needs; continuing to replace ACTION buses in order to improve customer comfort and meet disability accessibility targets; extending the eligibility for free bus travel to more older Canberrans by lowering the qualifying age for the Seniors Gold Card from 75 to 70 years; continuing the free Centenary Loop bus service between Civic and the Parliamentary Triangle through to December 2013; trialling of fare discounts in 201314, such as extended off-peak periods; implementing the NXTBUS real time passenger information system to provide live information about arrival times of ACTION services via mobile devices and the internet, passenger information displays and onboard audio and visual displays; and continuing to work towards identifying requirements for future bus depots and integration of these into the bus network, including the upgrade of Woden bus depot, to facilitate efficiencies in network operations. Business and Corporate Strategies ACTION’s business and corporate strategies align with its key performance objectives, which include reliability, safety, accessibility, responsiveness, efficiency, effectiveness and improved staff capability. ACTION will continue to review its operations and structures to ensure these facilitate the provision of an efficient and effective public transport service, in line with the Government’s Transport for Canberra policy. ACTION will continue to monitor and develop its bus network over time to ensure it offers value for money, meets stakeholder needs and encourages residents and visitors to use ACTION services as a preferred means of transport around Canberra. ACTION will listen to its passengers, and be responsive to Government, to ensure its services are aligned, where possible, to service demand and are consistent with the objectives outlined in Transport for Canberra.
ACTION Purpose ACTION’s principal objective is to provide public transport services to the ACT community consisting of scheduled route bus services, school bus services, special needs transport and management of the ACT rural school bus contract. ACTION services contribute to the achievement of the Government’s Transport for Canberra policy objectives, in particular increasing public transport use. 2013-14 Priorities Strategic and operational priorities to be pursued in 201314 include: working to implement the Government’s sustainable transport policy by continuously reviewing and refining ACTION’s bus network and infrastructure, and in doing so, better meeting customers’ travel needs; continuing to replace ACTION buses in order to improve customer comfort and meet disability accessibility targets; extending the eligibility for free bus travel to more older Canberrans by lowering the qualifying age for the Seniors Gold Card from 75 to 70 years; continuing the free Centenary Loop bus service between Civic and the Parliamentary Triangle through to December 2013; trialling of fare discounts in 201314, such as extended off-peak periods; implementing the NXTBUS real time passenger information system to provide live information about arrival times of ACTION services via mobile devices and the internet, passenger information displays and onboard audio and visual displays; and continuing to work towards identifying requirements for future bus depots and integration of these into the bus network, including the upgrade of Woden bus depot, to facilitate efficiencies in network operations. Business and Corporate Strategies ACTION’s business and corporate strategies align with its key performance objectives, which include reliability, safety, accessibility, responsiveness, efficiency, effectiveness and improved staff capability. ACTION will continue to review its operations and structures to ensure these facilitate the provision of an efficient and effective public transport service, in line with the Government’s Transport for Canberra policy. ACTION will continue to monitor and develop its bus network over time to ensure it offers value for money, meets stakeholder needs and encourages residents and visitors to use ACTION services as a preferred means of transport around Canberra. ACTION will listen to its passengers, and be responsive to Government, to ensure its services are aligned, where possible, to service demand and are consistent with the objectives outlined in Transport for Canberra.