Demand management Water demand per property is Ongoing campaigns to improve low on a comparative basis, and water efficiency and community has decreased over years as knowledge of sustainable effective demand management practices initiatives have been implemented Pricing and regulation of Pricing path reviews integrated Pricing and Regulation into Council IPR schedules services requirements of Best Practice Development Servicing Plans and Guidelines met Policies to be reviewed once new State Govt Guidelines provided Ongoing community engagement, Customer/Community Community Engagement Policy through Council common Involvement adopted by Council which channels and specific Shoalwater outlines the engagement website, including specific principles and procedures that engagement for major are followed projects. Environment Protection Preparation of Coastal Zone Management Plan to address Relevant environmental impact longer term issues i.e. climate – investigations in the strategic, change, sea level rise and coastal conceptual, and design phases for erosion and the impacts on assets new and upgrade works Expansion of water recycling Testing and monitoring of the projects and renewable energy environment through the State of resources Environment reporting Extensive effluent and biosolids separate annual report – provided to stakeholders Total Asset Management Integrated Water Cycle IWCM Plan adopted in 2009 Actions from the IWCM report continuing and reviewed Management Strategy extension of the REMS scheme, improved source control and enhanced data and monitoring and Over $1B asset replacement value Replacement/Renewal Programs Operation and Range of asset ages some assets based on operational history and – Maintenance still in use over 100 years old. condition assessment Asset age profile provided in Asset Management Plans Computerised Maintenance Management System Majority of assets in good condition, with programmed Five yearly reviews of all replacement identified for critical Operation and Maintenance assets manuals and processes Operations and Maintenance Manuals for :
Demand management Pricing and regulation of services Customer/Community Involvement Environment Protection Water demand per property is low on a comparative basis, and has decreased over years as effective demand management initiatives have been implemented Pricing and Regulation requirements of Best Practice Guidelines met Community Engagement Policy adopted by Council which outlines the engagement principles and procedures that are followed Relevant environmental impact investigations in the strategic, conceptual, and design phases for new and upgrade works Testing and monitoring of the environment through the State of Environment reporting Extensive effluent and biosolids – separate annual report provided to stakeholders Ongoing campaigns to improve water efficiency and community knowledge of sustainable practices Pricing path reviews integrated into Council IPR schedules Development Servicing Plans and Policies to be reviewed once new State Govt Guidelines provided Ongoing community engagement, through Council common channels and specific Shoalwater website, including specific engagement for major projects. Preparation of Coastal Zone Management Plan to address longer term issues – i.e. climate change, sea level rise and coastal erosion and the impacts on assets Expansion of water recycling projects and renewable energy resources Total Asset Management Integrated Water Cycle Management Strategy Operation and Maintenance IWCM Plan adopted in 2009 Over $1B asset replacement value Range of asset ages – some assets still in use over 100 years old. Asset age profile provided in Asset Management Plans Majority of assets in good condition, with programmed replacement identified for critical assets Operations and Maintenance Manuals for : Actions from the IWCM report continuing and reviewed extension of the REMS scheme, improved source control and enhanced data and monitoring and Replacement/Renewal Programs based on operational history and condition assessment Computerised Maintenance Management System Five yearly reviews of all Operation and Maintenance manuals and processes