Place service calls online View meter information Input meter readings Place orders online View order information Manage user accounts online Pay invoices online a credit card or ACH account The e-info customer homepage that displays after you login, or after you have selected the location, is organized into tiles. e-info is organized into nine areas. Search Meters Equipment Account summary Sales orders Service calls Moves MIF Invoices User settings Each area of e-automate has its own tile on the homepage. You access all tasks from the area’s tile. If you do not have access to certain areas of e-info that tile will display blank. You must have Microsoft® Internet Explorer® 9.0 or newer, Firefox® 17 or newer, or Chrome 23 or newer to open e-info. e-info Tile To navigate e-info, you will use the different tile on the e-info homepage. The tile menus provide access to the different areas of e-info: Meters, Equipment, Account summary, Invoices, Sales orders, Service calls, Moves, MIF and User Settings. You use the links and buttons on each tile to navigate to the various pages and areas of e-info. Only certain tiles may display depending on the individual needs of your company and the individual rights of the user. Logging In Logging In (Single Location) In previous versions of e-info you used a customer number to login to the e-info website. This method made it difficult to manage all users who were logging in. We were unable to tell specifically which users had logged in if the information was needed. The e-info website has now
Place service calls online View meter information Input meter readings Place orders online View order information Manage user accounts online Pay invoices online a credit card or ACH account The e-info customer homepage that displays after you login, or after you have selected the location, is organized into tiles. e-info is organized into nine areas. Search Meters Equipment Account summary Sales orders Service calls Moves MIF Invoices User settings Each area of e-automate has its own tile on the homepage. You access all tasks from the area’s tile. If you do not have access to certain areas of e-info that tile will display blank. You must have Microsoft® Internet Explorer® 9.0 or newer, Firefox® 17 or newer, or Chrome 23 or newer to open e-info. e-info Tile To navigate e-info, you will use the different tile on the e-info homepage. The tile menus provide access to the different areas of e-info: Meters, Equipment, Account summary, Invoices, Sales orders, Service calls, Moves, MIF and User Settings. You use the links and buttons on each tile to navigate to the various pages and areas of e-info. Only certain tiles may display depending on the individual needs of your company and the individual rights of the user. Logging In Logging In (Single Location) In previous versions of e-info you used a customer number to login to the e-info website. This method made it difficult to manage all users who were logging in. We were unable to tell specifically which users had logged in if the information was needed. The e-info website has now