Factsheet Levels of employee engagement What is engagement? Engagement is how government, agencies, individuals connect and interact in developing and implementing and/or changing policies, programs, services and projects. It is an open and accountable process involving a wide variety of interactions, including information sharing, consultation and, to the extent appropriate, active participation regarding decision-making processes. Employee engagement goal. Inform. Consult. Involve. Collaborate. Empower. To provide To obtain feedback To work directly To engage To place final employees with on analysis, with employees employees in each decision making in balanced, objective alternatives and/or throughout the aspect of the the hands of the information to assist decisions. process to ensure decision, including employee/s. them in that their concerns the development of understanding the and aspirations are alternatives and the problem, alternative consistently identification of the opportunities understood and preferred solution. and/or solutions. considered. Your commitment to employees Inform. Consult. Involve. Collaborate. Empower. We will keep you We will keep you We will work with We will look to you We will implement informed. informed, listen to you to ensure that for advice and what you decide. and acknowledge your concerns and innovation in concerns and aspirations are formulating aspirations and directly reflected in solutions and provide feedback on the alternatives incorporate your how influenced developed and advice and the decision. provide feedback on recommendations how employee input into the decisions influenced the to the maximum decision. extent possible. Examples of communications activity. Inform. Consult. Involve. Collaborate. Empower. Fact sheets, letters, Targeted messages, Facilitated Partnerships, Co-production, intranet stories, feedback, online workshops, forums, committees, participatory media releases, surveys, ideas and issue meetings, reference strategic planning. signage and social submissions, identification. groups. media. meetings. Reference: IAP2’s Public Participation Spectrum, International Association for Public Participation, accessed on 25 February 2016, http://c.ymcdn.com/sites/www.iap2.org/resource/resmgr/Foundations_Course/IAP2_P2_Spectrum.pdf
Factsheet Levels of employee engagement What is engagement? Engagement is how government, agencies, individuals connect and interact in developing and implementing and/or changing policies, programs, services and projects. It is an open and accountable process involving a wide variety of interactions, including information sharing, consultation and, to the extent appropriate, active participation regarding decision-making processes. Employee engagement goal. Inform. Consult. Involve. Collaborate. Empower. To provide employees with balanced, objective information to assist them in understanding the problem, alternative opportunities and/or solutions. To obtain feedback on analysis, alternatives and/or decisions. To work directly with employees throughout the process to ensure that their concerns and aspirations are consistently understood and considered. To engage employees in each aspect of the decision, including the development of alternatives and the identification of the preferred solution. To place final decision making in the hands of the employee/s. Your commitment to employees Inform. Consult. Involve. Collaborate. Empower. We will keep you informed. We will keep you informed, listen to and acknowledge concerns and aspirations and provide feedback on how influenced the decision. We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how employee input influenced the decision. We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible. We will implement what you decide. Examples of communications activity. Inform. Consult. Involve. Collaborate. Empower. Fact sheets, letters, intranet stories, media releases, signage and social media. Targeted messages, feedback, online surveys, submissions, meetings. Facilitated workshops, forums, ideas and issue identification. Partnerships, committees, meetings, reference groups. Co-production, participatory strategic planning. Reference: IAP2’s Public Participation Spectrum, International Association for Public Participation, accessed on 25 February 2016, http://c.ymcdn.com/sites/www.iap2.org/resource/resmgr/Foundations_Course/IAP2_P2_Spectrum.pdf