Our people 04 health care. Australia’s In December 2014, the Eye and Ear underwent an accreditation on the 10 National Standards. The Eye and Ear satisfactorily met all 209 core and 43 developmental Ileana Guizzo actions, and staff and consumers were awarded 23 Met with Merit see my role as a consumer as being ratings. The hospital coordinates “I a reminder, being a voice, particularly an organisational wide approach to for those people who are not able to pick continually meet all of the National up the phone and make a complaint, are Standards. not computer literate and for those who may have difficulty in communicating.” The Eye and Ear adheres to the National Safety and Quality Health Service Standards (National Standards), a Federal Government initiative aimed to improve safety and quality systems in
Our people 04 Ileana Guizzo “I see my role as a consumer as being a reminder, being a voice, particularly for those people who are not able to pick up the phone and make a complaint, are not computer literate and for those who may have difficulty in communicating.” The Eye and Ear adheres to the National Safety and Quality Health Service Standards (National Standards), a Federal Government initiative aimed to improve safety and quality systems in Australia’s health care. In December 2014, the Eye and Ear underwent an accreditation on the 10 National Standards. The Eye and Ear satisfactorily met all 209 core and 43 developmental actions, and staff and consumers were awarded 23 Met with Merit ratings. The hospital coordinates an organisational wide approach to continually meet all of the National Standards.