Administrative Administrative formality has different “Environmental formality degrees: from low degree (unassisted Impact Assessment: procedures) to high degree (litigation). Practical Solutions to Recurrent Problems” By P. Lawrence, John Wiley & Sons, Inc. The term procedure description is describing Population of the the formal activities that are part of the Services Directory Procedure procedure of a public service, i.e. how the with Information Description procedure for this service will be enforced Related to the New including the process steps of the customer Professions, V1.0; and the responsible public service provider. SPOCS Public Service A set of deeds and acts performed by or on e-Government Core behalf of a public administration for the Vocabularies (v1.1) benefit of a citizen, a business or another public administration. European Commission ISA Work – Programme; DIGIT – A public service is a service rendered by a Federated catalogue of public administration to either business public services; D2.2 Public Service (A2B), citizens (A2C) or public Phase II Final report – administrations (A2A). WP 2: Requirements and Scenarios; Version 0.1 June 2013 European Commission ISA Work – Programme; DIGIT – service is a resource that represents the Federated catalogue of capability to bring a certain outcome and public services; D2.2 Service value to the service requester and is Phase II Final report – enabled by the service provider. WP 2: Requirements and Scenarios; Version 0.1 June 2013 The concept Services of general (economic) European Commission interest (SG(E)I) is an official term used by ISA Work – the European Union for all services that are Programme; DIGIT – of specific interest to society. This includes Federated catalogue of Services of general all public services. The scope of the SGIs is public services; D2.2 interest broader than the scope of the public Phase II Final report – services in this document and can also WP 2: Requirements include services which are often, but not and Scenarios; always, in hands of private companies (e.g. Version 0.1 water, electricity, mail). June 2013 Population of the Services Directory A certain in the business lifecycle with with Information Business Event which a bundle of public services is Related to the New associated. Professions, V1.0;
Administrative formality Administrative formality has different degrees: from low degree (unassisted procedures) to high degree (litigation). “Environmental Impact Assessment: Practical Solutions to Recurrent Problems” By P. Lawrence, John Wiley & Sons, Inc. Procedure Description The term procedure description is describing the formal activities that are part of the procedure of a public service, i.e. how the procedure for this service will be enforced including the process steps of the customer and the responsible public service provider. Population of the Services Directory with Information Related to the New Professions, V1.0; SPOCS Public Service A set of deeds and acts performed by or on behalf of a public administration for the benefit of a citizen, a business or another public administration. e-Government Core Vocabularies (v1.1) Public Service A public service is a service rendered by a public administration to either business (A2B), citizens (A2C) or public administrations (A2A). European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Service service is a resource that represents the capability to bring a certain outcome and value to the service requester and is enabled by the service provider. European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Services of general interest The concept Services of general (economic) interest (SG(E)I) is an official term used by the European Union for all services that are of specific interest to society. This includes all public services. The scope of the SGIs is broader than the scope of the public services in this document and can also include services which are often, but not always, in hands of private companies (e.g. water, electricity, mail). European Commission – ISA Work Programme; DIGIT – Federated catalogue of public services; D2.2 Phase II Final report – WP 2: Requirements and Scenarios; Version 0.1 June 2013 Business Event A certain in the business lifecycle with which a bundle of public services is associated. Population of the Services Directory with Information Related to the New Professions, V1.0;