Early access to specialist information and support in NHS Oxleas Complete secondary care and the establishment of pathways for GP’s and primary care services to follow NHS Oxleas complete Development of information and advice outside normal working hours 3. Urgent and emergency access to crisis care No. Action Deliverables/outcomes Led By By when Improve NHS emergency response to mental health crisis Ensure that patients As part of the review of mental health services we will NHSG December 13 receive a prompt response consider the response times from services to people in 15 during a crisis mental health crisis within mental health and urgent care servicers Monitor and review the use of places of safety and access to RBG On-going mental health inpatient beds Reduce blue light activity Ensure that all patients have an up to date crisis and All partners 14 – reduce use of 999/111 and contingency plan which is up to date and reviewed by emergency care (A and E patients, relatives and carers and available to health care and UCC) professionals Involve LAS in the review of mental health services and in the NHSG December commissioning of the Greenwich Mental health service 2015 and crisis care pathway Improve timely access to Monitor Mental health acute trust performance around access NHSG and RBG On going 15 mental health crisis beds in and availability of beds and the use of community crisis the community and within services to reduce acute crisis bed usage acute inpatient settings Integration across health and social services and impact on mental health crisis services Reduce admissions to We will develop the business case to support the Crisis and NHSG December 16 hospital Respite service in Greenwich. This service will support 2015 primary care to identify patients at risk of relapsing who need
Early access to specialist information and support in secondary care and the establishment of pathways for GP’s and primary care services to follow Development of information and advice outside normal working hours NHS Oxleas NHS Oxleas Complete complete 3. Urgent and emergency access to crisis care No. Action Deliverables/outcomes Led By By when Improve NHS emergency response to mental health crisis 13 Ensure that patients receive a prompt response during a crisis As part of the review of mental health services we will consider the response times from services to people in mental health crisis within mental health and urgent care servicers Monitor and review the use of places of safety and access to mental health inpatient beds NHSG RBG December 15 On-going 14 Reduce blue light activity – reduce use of 999/111 and emergency care (A and E and UCC) Ensure that all patients have an up to date crisis and contingency plan which is up to date and reviewed by patients, relatives and carers and available to health care professionals Involve LAS in the review of mental health services and in the commissioning of the Greenwich Mental health service and crisis care pathway All partners NHSG December 2015 15 Improve timely access to mental health crisis beds in the community and within acute inpatient settings Monitor Mental health acute trust performance around access and availability of beds and the use of community crisis services to reduce acute crisis bed usage NHSG and RBG On going Integration across health and social services and impact on mental health crisis services 16 Reduce admissions to hospital We will develop the business case to support the Crisis and Respite service in Greenwich. This service will support primary care to identify patients at risk of relapsing who need NHSG December 2015