SECTION 11: INFORMATION COMMUNICATIONS TECHNOLOGY SECTION 11.1: INFORMATION COMMUNICATIONS TECHNOLOGY - SYSTEMS Sub-work Area Example of Records Statutory provisions/Authority Retention Period Action at end of administrative – Basic Work life of record Activities ICT Systems Routine testing and monitoring 1 year Destroy Operations of the operation of ICT systems, and action taken to rectify problems and optimise performance The management of system 1 year Destroy data storage, including the operation of routine backup, archiving and deletion routines Records documenting the Issue of new licence Destroy maintenance of appropriate software licences for live ICT systems Faults reported by users of ICT Last action on fault + 1 year Destroy systems, and action taken to investigate and resolve the problem User requests to recover data Last action on request + 3 Destroy from backup or archive stores, months and action taken Records documenting the 10 after life of the system Review development and (or superceded) establishment of ICT systems SECTION 11.2: INFORMATION COMMUNICATIONS TECHNOLOGY SECURITY –
SECTION 11: INFORMATION COMMUNICATIONS TECHNOLOGY SECTION 11.1: INFORMATION COMMUNICATIONS TECHNOLOGY - SYSTEMS Sub-work Area – Basic Work Activities Example of Records Statutory provisions/Authority Retention Period Action at end of administrative life of record ICT Systems Operations Routine testing and monitoring of the operation of ICT systems, and action taken to rectify problems and optimise performance 1 year Destroy The management of system data storage, including the operation of routine backup, archiving and deletion routines 1 year Destroy Records documenting the maintenance of appropriate software licences for live ICT systems Issue of new licence Destroy Faults reported by users of ICT systems, and action taken to investigate and resolve the problem Last action on fault + 1 year Destroy User requests to recover data from backup or archive stores, and action taken Last action on request + 3 months Destroy Records documenting the development and establishment of ICT systems 10 after life of the system (or superceded) Review SECTION 11.2: INFORMATION COMMUNICATIONS TECHNOLOGY – SECURITY