Progress Towards Improving Access Trans North is taking a range of active steps in meeting its obligations under the Act. Our strategies and actions are detailed in the table below. Barrier Strategies/ Actions Resources Required Responsibility Timeframe Update websites to detail how IT staff. General Manager. October 4.1 Information services can be accessed by persons 2014 about Services with special needs. Operations staff to provide Operations staff General Manager. information to persons with special training via needs. Government funded program. Update and retro fit vehicles where Government funding Managing January 4.2 Physical economically viable Director 2022 Access to Educate the public in use of mobility Government funded Department of January Services devices on public transport. Employ Operator and Transport and 2018 the use of modern communication Customer education Main Roads. strategies to do this. program. Managing Operations Director. General Training. Manager. Training of staff in safe manual Operations General Manager. January handling techniques for specific use training via 2018 with disabled persons. Government funded program. All new vehicles are Australian Design Contractual Managing Current and Rules and Disability Discrimination Environment to allow Director. ongoing Regulation complaint. funding of vehicles. Training staff in the types of Training expertise and Department of January 4.3 Staff Training disabilities they may encounter and knowledge in disability Transport and 2016 and Employment provide useful strategies for dealing services. Government Main Practices with persons to maintain dignity. funded program. General Manager. Educating consumers on what Customer education Department of January – 4.4 Passenger constitutes a safe mobility device and Government funding. Transport and 2017 Safety how to secure them safely when Operations staff Main Roads. using public transport. Training. Managing Director. Training of Operations on Customer education Managing January – ensuring security and safety of Government funding. Director. 2017 disabled passengers using services. Operator Training. Negotiating with contracting parties Customer education Government, Ongoing – 4.5 Contractual to ensure that all parties area aware Government funding Industry Framework of service impacts and financial Operator Training Associations, requirements of Disability Operators. Discrimination Act Compliance. Enhancing current service contracts Contractual Department of Ongoing to define required Disability Environment to define Transport and Discrimination Act initiatives and actions plans. Main Roads. supporting funding. Government funding. Managing Director.
Progress Towards Improving Access Trans North is taking a range of active steps in meeting its obligations under the Act. Our strategies and actions are detailed in the table below. Barrier Strategies/ Actions Resources Required Responsibility Timeframe 4.1 Information about Services Update websites to detail how services can be accessed by persons with special needs. IT staff. General Manager. October 2014 Operations staff to provide information to persons with special needs. Operations staff training via Government funded program. General Manager. 4.2 Physical Access to Services Update and retro fit vehicles where economically viable Government funding Managing Director January 2022 Educate the public in use of mobility devices on public transport. Employ the use of modern communication strategies to do this. Government funded Operator and Customer education program. Operations Training. Department of Transport and Main Roads. Managing Director. General Manager. January 2018 Training of staff in safe manual handling techniques for specific use with disabled persons. Operations training via Government funded program. General Manager. January 2018 All new vehicles are Australian Design Rules and Disability Discrimination Regulation complaint. Contractual Environment to allow funding of vehicles. Managing Director. Current and ongoing 4.3 Staff Training and Employment Practices Training staff in the types of disabilities they may encounter and provide useful strategies for dealing with persons to maintain dignity. Training expertise and knowledge in disability services. Government funded program. Department of Transport and Main General Manager. January 2016 4.4 Passenger Safety Educating consumers on what constitutes a safe mobility device and how to secure them safely when using public transport. Customer education – Government funding. Operations staff Training. Department of Transport and Main Roads. Managing Director. January 2017 Training of Operations on ensuring security and safety of disabled passengers using services. Customer education – Government funding. Operator Training. Managing Director. January 2017 4.5 Contractual Framework Negotiating with contracting parties to ensure that all parties area aware of service impacts and financial requirements of Disability Discrimination Act Compliance. Customer education – Government funding Operator Training Government, Industry Associations, Operators. Ongoing Enhancing current service contracts to define required Disability Discrimination Act initiatives and supporting funding. Contractual Environment to define actions plans. Government funding. Department of Transport and Main Roads. Managing Director. Ongoing