Review the incident understand the full scope – of the problem Alternative Hypotheses - think broadly about the incident, avoid jumping to obvious conclusions, think of all the possibilities that could have led to the incident happening Collecting the information 4 Ps (People, Paper, – Places & Parts) Tabular Timeline populate with the 4P’s – Analysis - Wagon Wheels / Fishbone / Tom Jones Write the report - Cut and paste into the template Index of Information Provider And Telephone Date Doc Agreed Time Received Reviewed Number Chased Limits People (E.g. Statements)
Review the incident – understand the full scope of the problem Alternative Hypotheses - think broadly about the incident, avoid jumping to obvious conclusions, think of all the possibilities that could have led to the incident happening Collecting the information – 4 Ps (People, Paper, Places & Parts) Tabular Timeline – populate with the 4P’s Analysis - Wagon Wheels / Fishbone / Tom Jones Write the report - Cut and paste into the template Index of Information Doc Provider And Agreed Time Limits Telephone Number Date Chased Received Reviewed People (E.g. Statements)