Contributors Author(s): Jonathan Finkelstein, MD, MPH, Professor, Harvard University Medical School Chris Grant, MD, Health Foundation & IHI Fellow/Consultant in Critical Care, Aintree University Hospital Holly Oh, MD, Chief Medical Officer, Dimock Community Health Center James Reinertsen, MD, President, The Reinertsen Group Person- and Family-Centered Care PFC 101: Introduction to Person- and Family-Centered Care The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health especially for underserved people who face the greatest — barriers to health as well as some practical skills to make the relationship a reality. — Estimated Time of Completion: 1 hours 30 minutes Lessons Lesson 1: Patient-Provider Partnerships for Health Lesson 2: Understanding Patients as People Lesson 3: Skills for Patient-Provider Partnerships Course Objectives completing this course, you will be able to: 1. Describe the partnership of patient-provider relationships. 2. Explain why the partnership model can improve health. 3. Discuss how social conditions, faith, culture, and trust affect the patient-provider relationship. 4. Identify at least four skills to improve clinical interactions with patients. Contributors Author(s): Nia Zalamea, MD, Church Health Center Kendra Hotz, PhD, Assistant Professor of Religious Studies, Rhodes College
Contributors Author(s): Jonathan Finkelstein, MD, MPH, Professor, Harvard University Medical School Chris Grant, MD, Health Foundation & IHI Fellow/Consultant in Critical Care, Aintree University Hospital Holly Oh, MD, Chief Medical Officer, Dimock Community Health Center James Reinertsen, MD, President, The Reinertsen Group Person- and Family-Centered Care PFC 101: Introduction to Person- and Family-Centered Care The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health — especially for underserved people who face the greatest barriers to health — as well as some practical skills to make the relationship a reality. Estimated Time of Completion: 1 hours 30 minutes Lessons Lesson 1: Patient-Provider Partnerships for Health Lesson 2: Understanding Patients as People Lesson 3: Skills for Patient-Provider Partnerships Course Objectives completing this course, you will be able to: 1. Describe the partnership of patient-provider relationships. 2. Explain why the partnership model can improve health. 3. Discuss how social conditions, faith, culture, and trust affect the patient-provider relationship. 4. Identify at least four skills to improve clinical interactions with patients. Contributors Author(s): Nia Zalamea, MD, Church Health Center Kendra Hotz, PhD, Assistant Professor of Religious Studies, Rhodes College