Audit Process From Initial Contact to Next Steps! – Figure 1 describes the process from the initial contact with schools and workplaces up to the review of the actions taken to close the gaps. Figure 1: The Audit Process Pre-Audit Audit Post-Audit Follow-up Stage Description Upon receipt of this Guidance Use this Audit Complete the customer satisfaction survey which Schools identified as initial contact has already been made Guidance to will be sent via email after the Audit. a high priority on with a phone call to book the audit assist with Once an initial review process has been audit results will be followed by a confirmation email. preparation for conducted the Audit Report will be loaded on the contacted by a the audit. Web Portal and you will be notified via email. separate service Closer to the audit you will receive a Review the Audit Report with the audit provider (Marsh) reminder email and a confirmation call Be prepared to observations and recommendations. within two weeks of from the Auditor. receive and Follow the recommendations and take action to the audit report being support the close the audit findings. published to provide If you have any further questions or auditor. require any further information Describe the actions taken and upload relevant targeted support. evidence on the Web Portal. regarding this audit please email or DET will be For support with implementing the alternatively contact Milena Savanovic, monitoring reporting at EY on 1800 004 747. recommendations please contact DET’s OHS of corrective actions Advisory Service on 1300 074 715 or email: and may contact the safety@edumail.vic.gov.au school if timelines are not met.
Audit Process – From Initial Contact to Next Steps! Figure 1 describes the process from the initial contact with schools and workplaces up to the review of the actions taken to close the gaps. Figure 1: The Audit Process Stage Description Pre-Audit Upon receipt of this Guidance initial contact has already been made with a phone call to book the audit followed by a confirmation email. Closer to the audit you will receive a reminder email and a confirmation call from the Auditor. If you have any further questions or require any further information regarding this audit please email or alternatively contact Milena Savanovic, at EY on 1800 004 747. Audit Use this Audit Guidance to assist with preparation for the audit. Be prepared to receive and support the auditor. Post-Audit Complete the customer satisfaction survey which will be sent via email after the Audit. Once an initial review process has been conducted the Audit Report will be loaded on the Web Portal and you will be notified via email. Review the Audit Report with the audit observations and recommendations. Follow the recommendations and take action to close the audit findings. Describe the actions taken and upload relevant evidence on the Web Portal. For support with implementing the recommendations please contact DET’s OHS Advisory Service on 1300 074 715 or email: safety@edumail.vic.gov.au Follow-up Schools identified as a high priority on audit results will be contacted by a separate service provider (Marsh) within two weeks of the audit report being published to provide targeted support. DET will be monitoring reporting of corrective actions and may contact the school if timelines are not met.