(a) If any applicant does not provide all of the information required by these regulations in the time provided, the Authority will not grant and issue a licence; and (b) If the applicant is intending to provide a service that falls within the category of services that may be provided without a licence, the Authority will not issue a service licence to that person. Oral hearings 11. (1) If the Authority considers it necessary or appropriate, it will also hear oral submissions in respect of any licence review carried out or licence application made or amended in of these regulations. (2) The Authority must invite the public to make oral submissions at least fourteen (14) days prior to the hearing. (3) Unless otherwise specified by the Authority, hearings will be open to the public. (4) The format and agenda of the hearing is at the discretion of the Authority, depending on the nature of the proceeding, provided however, that the hearing should be informal in nature. (5) All oral submissions must - (a) include a statement of the name and contact details of the person making the oral submission and the name and contact details of the person for whom the oral submission is made, if different; (b) be clear and concise; and (c) conform to any further requirements determined by the Authority from time to time. (6) If the Authority considers it necessary, it will provide the opportunity to the licensee or applicant to respond to oral submissions. (7) The Authority may request further oral or written submissions, for example, further information or clarification, which must be provided to the Authority in the time and the manner set out by the Authority. (8) At the conclusion of the hearing, a concise report summarising the oral submissions must be prepared and placed in the relevant file by the Authority. Confidential information 12. (1) Any person providing information or documentation may designate information as confidential, provided, however, if the Authority is of the opinion that the information is not confidential, it must inform the person that it may withdraw the information, agree that it will not be treated as confidential, or request a hearing on the issue of confidentiality to be conducted in terms of section 28 of the Act.
(a) If any applicant does not provide all of the information required by these regulations in the time provided, the Authority will not grant and issue a licence; and (b) If the applicant is intending to provide a service that falls within the category of services that may be provided without a licence, the Authority will not issue a service licence to that person. Oral hearings 11. (1) If the Authority considers it necessary or appropriate, it will also hear oral submissions in respect of any licence review carried out or licence application made or amended in of these regulations. (2) The Authority must invite the public to make oral submissions at least fourteen (14) days prior to the hearing. (3) Unless otherwise specified by the Authority, hearings will be open to the public. (4) The format and agenda of the hearing is at the discretion of the Authority, depending on the nature of the proceeding, provided however, that the hearing should be informal in nature. (5) All oral submissions must - (a) include a statement of the name and contact details of the person making the oral submission and the name and contact details of the person for whom the oral submission is made, if different; (b) be clear and concise; and (c) conform to any further requirements determined by the Authority from time to time. (6) If the Authority considers it necessary, it will provide the opportunity to the licensee or applicant to respond to oral submissions. (7) The Authority may request further oral or written submissions, for example, further information or clarification, which must be provided to the Authority in the time and the manner set out by the Authority. (8) At the conclusion of the hearing, a concise report summarising the oral submissions must be prepared and placed in the relevant file by the Authority. Confidential information 12. (1) Any person providing information or documentation may designate information as confidential, provided, however, if the Authority is of the opinion that the information is not confidential, it must inform the person that it may withdraw the information, agree that it will not be treated as confidential, or request a hearing on the issue of confidentiality to be conducted in terms of section 28 of the Act.