Customer Solution Case Study Software Firm Uses Collaboration Platform to Turn Content into Competitive Edge “Innovation starts with our people, and SharePoint Overview Country or Region: Japan Server 2010 is the key to keeping our people Industry: Software engineering connected and fully engaged in collaborative problem Customer Profile solving.” Tokyo-based Trend Micro develops and markets antivirus software Peter Yu, Corporate Business Application Technical Manager, Trend Micro products for consumers and businesses of all sizes. The company To promote continued growth and competitiveness, Trend has 4,400 employees in more than 20 countries. Micro, which develops and markets security software for customers worldwide, needed to improve productivity, simplify Business Situation To foster growth, Trend Micro needed collaboration, and better track performance. The company to better support global collaboration upgraded to Microsoft SharePoint Server 2010 to take and increase process efficiency, including its process for onboarding advantage of enhanced workflow, content management, and new employees. business intelligence tools, and to rapidly extend functionality to Solution fit its needs. Since adopting the technology, the company has Micro used Microsoft SharePoint shortened the cycle time required for a key business process by Server 2010 to automate fulfillment of IT resource requests, build a custom nearly two weeks and deployed a custom collaboration employee networking tool, and application that helps keep its global workforce connected. By develop dashboards to hone performance measurement. upgrading to SharePoint Server 2010, Trend Micro has the tools its needs to automate business processes for greater efficiency, Benefits Faster employee onboarding promote faster information sharing, and manage massive Enhanced collaboration amounts of data to accelerate innovation. Deeper business insight
Customer Solution Case Study Software Firm Uses Collaboration Platform to Turn Content into Competitive Edge Overview Country or Region: Japan Industry: Software engineering Customer Profile Tokyo-based Trend Micro develops and markets antivirus software products for consumers and businesses of all sizes. The company has 4,400 employees in more than 20 countries. Business Situation To foster growth, Trend Micro needed to better support global collaboration and increase process efficiency, including its process for onboarding new employees. Solution Micro used Microsoft SharePoint Server 2010 to automate fulfillment of IT resource requests, build a custom employee networking tool, and develop dashboards to hone performance measurement. Benefits Faster employee onboarding Enhanced collaboration Deeper business insight “Innovation starts with our people, and SharePoint Server 2010 is the key to keeping our people connected and fully engaged in collaborative problem solving.” Peter Yu, Corporate Business Application Technical Manager, Trend Micro To promote continued growth and competitiveness, Trend Micro, which develops and markets security software for customers worldwide, needed to improve productivity, simplify collaboration, and better track performance. The company upgraded to Microsoft SharePoint Server 2010 to take advantage of enhanced workflow, content management, and business intelligence tools, and to rapidly extend functionality to fit its needs. Since adopting the technology, the company has shortened the cycle time required for a key business process by nearly two weeks and deployed a custom collaboration application that helps keep its global workforce connected. By upgrading to SharePoint Server 2010, Trend Micro has the tools its needs to automate business processes for greater efficiency, promote faster information sharing, and manage massive amounts of data to accelerate innovation.