30th Jul Ward 31 The care I received was I can’t really think of Yes Yes I can’t think of 2012 outstanding from the anything. anything. The ethos nursing staff. The doctors was excellent as was were very good. the patient was of explaining what was happening, listening skills were also very good. Obviously a happy and motivated team. 30th Jul Ward 31 Kept me informed of what I could not find fault Yes Yes N/A 2012 was happening throughout with anyone or my stay. Lovely doctors, anything. nurses and staff. 30th Jul Ward 31 Friendly and helpful staff. Consistency when Yes Yes Tea/coffee facilities 2012 Clean ward. Nurses try their dealing with medicine available during the best to keep us informed (i.e. antibiotics – no night. More use of fans and reassured. dose for 12 hours, then to cool rooms on a 4 in quick succession). night. Unable to sleep Action as too warm. Greater respect from other department staff when they are asked for a consultation. It shouldn’t take 1 ½ days to turn up. Action *Brilliant ward very good experience*.
30th Jul 2012 Ward 31 The care I received was outstanding from the nursing staff. The doctors were very good. I can’t really think of anything. Yes Yes I can’t think of anything. The ethos was excellent as was the patient was of explaining what was happening, listening skills were also very good. Obviously a happy and motivated team. 30th Jul 2012 Ward 31 Kept me informed of what was happening throughout my stay. Lovely doctors, nurses and staff. I could not find fault with anyone or anything. Yes Yes N/A 30th Jul 2012 Ward 31 Friendly and helpful staff. Clean ward. Nurses try their best to keep us informed and reassured. Consistency when dealing with medicine (i.e. antibiotics – no dose for 12 hours, then 4 in quick succession). Action Yes Yes Tea/coffee facilities available during the night. More use of fans to cool rooms on a night. Unable to sleep as too warm. Greater respect from other department staff when they are asked for a consultation. It shouldn’t take 1 ½ days to turn up. Action *Brilliant ward very good experience*.