A - COMPETENCY MAP Medical Coding and Claims Processing NC III BASIC COMPETENCIES Receive and Respond Practice basic Demonstrate work Participate in Workplace to Workplace Work with Others housekeeping values Communication Communication procedures Practice occupational Work in a Team Practice career Lead Workplace health and safety Lead Small Team Environment professionalism Communication procedures Solve Problems Use mathematical Develop and practice Use relevant Utilize Specialist Related to Work concepts and negotiation skills technologies Communication Skills Activities techniques Apply Problem Solving Develop Team and Collect, analyze and Promote environmental Techniques in the Plan and Organize Work Individuals organize information protection Workplace COMMON COMPETENCIES Perform Mensuration Prepare and Interpret Apply Quality Perform Computer Use Hand Tools and Calculation Technical Drawing Standards Operations CORE COMPETENCIES Provide specialized Communicate effectively Render quality Utilize enterprise/ Conduct contact center support and in a customer contact customer service company technology campaign assistance to center customers Manage the activities of Use medical Lead a contact center Use business Produce text from a contact center work technology to carry out work team technology transcription team task Lead a team in Produce cleaned-up Manage the activities Create 2D models Review/edit documents delivering quality and in-between of a work team and images service drawings Produce key Produce over-all Produce 2D colored Produce background Composite and edit drawings for designs for animation designs animation sequence animation animation Coordinate the Create 3D models and Produce storyboard production of images for animation animation Process medical Manage medical Assign medical codes claims/billings claims DEFINITION OF TERMS GENERAL Certification - is the process of verifying and validating the competencies of a person through assessment
A - COMPETENCY MAP Medical Coding and Claims Processing NC III BASIC COMPETENCIES Receive and Respond to Workplace Communication Work with Others Demonstrate work values Practice basic housekeeping procedures Participate in Workplace Communication Work in a Team Environment Practice career professionalism Practice occupational health and safety procedures Lead Workplace Communication Lead Small Team Develop and practice negotiation skills Solve Problems Related to Work Activities Use mathematical concepts and techniques Use relevant technologies Utilize Specialist Communication Skills Develop Team and Individuals Apply Problem Solving Techniques in the Workplace Collect, analyze and organize information Plan and Organize Work Promote environmental protection COMMON COMPETENCIES Use Hand Tools Perform Mensuration and Calculation Prepare and Interpret Technical Drawing Apply Quality Standards Perform Computer Operations CORE COMPETENCIES Communicate effectively in a customer contact center Render quality customer service Utilize enterprise/ company technology Conduct contact center campaign Provide specialized support and assistance to customers Manage the activities of a contact center work team Lead a contact center work team Use business technology Use medical technology to carry out task Produce text from transcription Review/edit documents Manage the activities of a work team Lead a team in delivering quality service Produce cleaned-up and in-between drawings Create 2D models and images Produce 2D colored animation Produce key drawings for animation Produce over-all designs for animation Produce background designs Composite and edit animation sequence Create 3D models and images Produce storyboard for animation Coordinate the production of animation Assign medical codes Process medical claims/billings Manage medical claims DEFINITION OF TERMS GENERAL Certification - is the process of verifying and validating the competencies of a person through assessment