Regional Community Advisory Committee - Region 10 Monseñor Oscar Romero Clínica 2032 Marengo Street Los Angeles, CA 90033 Thursday, April 20, 2017 1:00pm - 3:30pm Goals for Today’s Meeting Learn about L.A. Care business from the Executive Community Advisory Committee (ECAC) and the Community Outreach & Engagement Department (CO&E) Provide an opportunity to identify community issues affecting members in the region Connect with Health Navigators to address individual member issue Update member on HIPPA, PHI and CO&E Toll Free line Update on 2017 work plan Meeting Agenda Time Agenda Item Agenda Lead Goal/Result 1:00 I. Welcome & Introductions Leticia Navarro, Get to know each other and review (5 min) 1:05 p.m. A. Review of Agenda Chair the goals for the meeting and agenda items, familiarize with L.A. Care’s Mission and RCAC and CO&E three pillars II. Business Leticia Navarro update for the ECAC Received (65 min) Approval of Agenda & Summary 2:10 p.m. Sandra Acosta, meeting and from CO&E. ECAC Report members who attended RCAC 10 RCAC ECAC Report/ BOG (RCAC member (ECAC) ECAC/BOG will have an opportunity members) February and Sarai Angeles, to report on their experience at the April (ECAC) ECAC/BOG meeting for February CO&E Report Marlene Paz, and April. Information on HIPPA and PHI RCAC 10 A presentation about HIPPA (Health Insurance Portability and CO&E Toll Free member (BOG) Accountability Act) and PHI (Private to Consumer Advisory “Revision Health Information). Committee Member Operating Martin Vicente, brief introduction to the CO&E A Rules Specialist “ toll free line. Revisions to the Consumer Advisory Committee Member Operating Rules was mailed and will be reviewed at the RCAC for member feedback.
Regional Community Advisory Committee - Region 10 Monseñor Oscar Romero Clínica 2032 Marengo Street Los Angeles, CA 90033 Thursday, April 20, 2017 1:00pm - 3:30pm Goals for Today’s Meeting Learn about L.A. Care business from the Executive Community Advisory Committee (ECAC) and the Community Outreach & Engagement Department (CO&E) Provide an opportunity to identify community issues affecting members in the region Connect with Health Navigators to address individual member issue Update member on HIPPA, PHI and CO&E Toll Free line Update on 2017 work plan Meeting Agenda Time Agenda Item Agenda Lead Goal/Result 1:00 p.m. I. Welcome & Introductions (5 min) A. Review of Agenda Leticia Navarro, Chair Get to know each other and review the goals for the meeting and agenda items, familiarize with L.A. Care’s Mission and RCAC and CO&E three pillars 1:05 p.m. II. Business (65 min) Approval of Agenda & Summary ECAC Report ECAC Report/ BOG (RCAC members) February and April CO&E Report Information on HIPPA and PHI CO&E Toll Free “Revision to Consumer Advisory Committee Member Operating Rules “ Leticia Navarro Sandra Acosta, RCAC 10 member (ECAC) Sarai Angeles, (ECAC) Marlene Paz, RCAC 10 member (BOG) Martin Vicente, Specialist Received update for the ECAC meeting and from CO&E. RCAC members who attended ECAC/BOG will have an opportunity to report on their experience at the ECAC/BOG meeting for February and April. A presentation about HIPPA (Health Insurance Portability and Accountability Act) and PHI (Private Health Information). A brief introduction to the CO&E toll free line. Revisions to the Consumer Advisory Committee Member Operating Rules was mailed and will be reviewed at the RCAC for member feedback. 2:10