Department of +57 Parliamentary Services 1,376 1,350 1,315 1,054 1,111 (+5.4%) Department of +2 the Senate 222 232 224 244 246 (+0.8%) Department of -19 the House of Representatives 270 264 255 281 262 (-6.8%) Senators and -96 staff 672 718 742 892 796 (-10.8%) Members and +22 1,591 1,531 1,425 1,636 1,658 (+1.3%) Other clients -7 (DoFD) 443 450 413 309 302 (-2.3%) Total -41 4,574 4,545 4,374 4,416 4,375 (-0.9%) Indicator—Volume of IT services required This year saw a 0.9% decrease in the total number of users from 2006-07. There was considerable account turnover due to the federal election in November 2007. While the overall number of accounts was reasonably stable, the number of requests for new, modified or deleted accounts was 7,750—compared with 5,717 in the 2006-07 year. The increased workload adversely affected timeliness of account creation on several occasions. Figure 3.2—price indicators —Sub-output Price indicator Measure Performance 2006-07 2007-08 IT support Cost per $2,432 infrastructure registered user $2,609 (-6.8%) Broadcasting support Cost per $1,744 infrastructure broadcast hour $1,455 (+19.8%) Telecommunications Total costs $3,854,004 infrastructure $3,664,608 (+5.2%) IT infrastructure Total cost of $19.742m services sub-output 3.2 $20.751m (-4.9%)
Department of Parliamentary Services 1,376 1,350 1,315 1,054 1,111 +57 (+5.4%) Department of the Senate 222 232 224 244 246 +2 (+0.8%) Department of the House of Representatives 270 264 255 281 262 -19 (-6.8%) Senators and staff 672 718 742 892 796 -96 (-10.8%) Members and 1,591 1,531 1,425 1,636 1,658 +22 (+1.3%) Other clients (DoFD) 443 450 413 309 302 -7 (-2.3%) Total 4,574 4,545 4,374 4,416 4,375 -41 (-0.9%) Indicator—Volume of IT services required This year saw a 0.9% decrease in the total number of users from 2006-07. There was considerable account turnover due to the federal election in November 2007. While the overall number of accounts was reasonably stable, the number of requests for new, modified or deleted accounts was 7,750—compared with 5,717 in the 2006-07 year. The increased workload adversely affected timeliness of account creation on several occasions. Figure —Sub-output 3.2—price indicators Price indicator Measure Performance 2006-07 2007-08 IT support infrastructure Cost per registered user $2,609 $2,432 (-6.8%) Broadcasting support infrastructure Cost per broadcast hour $1,455 $1,744 (+19.8%) Telecommunications infrastructure Total costs $3,664,608 $3,854,004 (+5.2%) IT infrastructure services Total cost of sub-output 3.2 $20.751m $19.742m (-4.9%)