As previously mentioned, are many generic types of written communication that can be used in any position, within any organisation. Following are examples of specific documentation that would be completed for F&B and Front Office departments within a hospitality organisation. There only provide a brief example and are not for specific roles, as there are many roles within each department. These documents are commonly prepared using the previously mentioned types of documents. Food and Beverage Reservations including booking information, special requests, receipts and – confirmation to customers Menus including specials of the day, menus for specific groups, drink lists and – menus in different languages Banquets menus, schedule of events, invitations, enquiry letters, invoices, name – cards Conferences schedule of events, enquiry letters, confirmation letters, secretarial – services
As previously mentioned, are many generic types of written communication that can be used in any position, within any organisation. Following are examples of specific documentation that would be completed for F&B and Front Office departments within a hospitality organisation. There only provide a brief example and are not for specific roles, as there are many roles within each department. These documents are commonly prepared using the previously mentioned types of documents. Food and Beverage Reservations – including booking information, special requests, receipts and confirmation to customers Menus – including specials of the day, menus for specific groups, drink lists and menus in different languages Banquets – menus, schedule of events, invitations, enquiry letters, invoices, name cards Conferences – schedule of events, enquiry letters, confirmation letters, secretarial services