Connect Rubric for Bad-News Message Assignment (10/17/14) Total Points: ____ /200 Area of Evaluation Excellent Good Satisfactory Developing Unsatisfactory Explanation Organization Provides a buffer that Provides a brief Provides a brief Provides an extensive Buffer is not Buffer establishes common personal buffer, but impersonal buffer that is too longor identifiable. (0) – ground, shows doesn't express buffer, and an otherwise appreciation, states goodwill.(27) doesn't express inappropriate buffer sympathy, or otherwise goodwill.(24) (i.e., not included in expresses goodwill. (30) prior level). (21) Organization Provides a rationale for Rationale for the bad Rationale for Rationale for the bad Rationale for the Rationale the bad news that is clear news is present, but the bad news is news is vague or bad news is not – and specific. (20) more information present, but incongruous. (14) identifiable. (0) have provided a information is clearer extremely understanding. Some briefand not verbiage is not explicit. (16) clear.(18) Organization Delivers the bad news all Delivers the bad news Delivers the bad Delivers the bad news Does not clearly Bad News together (after the all together in the news in pieces all together only at the state the bad news – buffer) in the message. middle of the throughout the end of the message. (7) or bad news is not (10) message. (9) document. (8) identifiable. (0) Organization Includes a constructive, Includes a Forward-looking Forward-looking Forward-looking Focus on forward-looking approach constructive, approach is approach is vague the approach is not – Future with realistic solutions, approach but extremely brief, majority of the time. identifiable. (0) to overcome the more information and vague in (14) current problem, and/or would have provided places. (16) the benefits that current a clearer sacrifices make possible. understanding. Some (20) verbiage is not clear. (18) Organization Demonstrates good will. Provides an Statement Vague indication of a No indication for a Show of Includes personal impersonal statement regarding a desire for a positive positive future – Goodwill statements that reflect a that reflects a desire positive future future relationship. (14) relationship. (0) desire for a positive future for a future relationship is relationship. (20) relationship. (18) extremely brief. (16)
Connect Rubric for Bad-News Message Assignment (10/17/14) Total Points: ____ /200 Area of Evaluation Excellent Good Satisfactory Developing Unsatisfactory Explanation Organization – Buffer Provides a buffer that establishes common ground, shows appreciation, states sympathy, or otherwise expresses goodwill. (30) Provides a brief personal buffer, but doesn't express goodwill.(27) Provides a brief impersonal buffer, and doesn't express goodwill.(24) Provides an extensive buffer that is too longor an otherwise inappropriate buffer (i.e., not included in prior level). (21) Buffer is not identifiable. (0) Organization – Rationale Provides a rationale for the bad news that is clear and specific. (20) Rationale for the bad news is present, but more information have provided a clearer understanding. Some verbiage is not clear.(18) Rationale for the bad news is present, but information is extremely briefand not explicit. (16) Rationale for the bad news is vague or incongruous. (14) Rationale for the bad news is not identifiable. (0) Organization – Bad News Delivers the bad news all together (after the buffer) in the message. (10) Delivers the bad news all together in the middle of the message. (9) Delivers the bad news in pieces throughout the document. (8) Delivers the bad news all together only at the end of the message. (7) Does not clearly state the bad news or bad news is not identifiable. (0) Organization – Focus on Future Includes a constructive, forward-looking approach with realistic solutions, to overcome the current problem, and/or the benefits that current sacrifices make possible. (20) Includes a constructive, approach but more information would have provided a clearer understanding. Some verbiage is not clear. (18) Forward-looking approach is extremely brief, and vague in places. (16) Forward-looking approach is vague the majority of the time. (14) Forward-looking approach is not identifiable. (0) Organization – Show of Goodwill Demonstrates good will. Includes personal statements that reflect a desire for a positive future relationship. (20) Provides an impersonal statement that reflects a desire for a future relationship. (18) Statement regarding a positive future relationship is extremely brief. (16) Vague indication of a desire for a positive future relationship. (14) No indication for a positive future relationship. (0)