buy things made in China or Taiwan. They want real, Amish-made goods." 97) Indiana Wood is best classified as a(n) ________ retailer. A) full-service B) self-service C) limited-service D) discount E) off-price Answer: A Page Ref: 372 98) of the following is most critical to Indiana Wood's success? A) place B) price C) differentiation D) atmosphere E) services mix Answer: A Page Ref: 382 99) The Amish decor and shop workers give customers an authentic impression of the pride and skill built into the shop's products. These aspects also contribute to the store's ________. A) product assortment B) services mix C) atmosphere D) segmentations E) targeting Answer: C Page Ref: 380 100) Which of the following would be the most logical way for Indiana Wood to expand? A) establishing an online presence B) pursuing retail convergence C) implementing RFID inventory tracking D) establishing a community-gathering environment in the store E) joining a producers' cooperative Answer: A Page Ref: 385
buy things made in China or Taiwan. They want real, Amish-made goods." 97) Indiana Wood is best classified as a(n) ________ retailer. A) full-service B) self-service C) limited-service D) discount E) off-price Answer: A Page Ref: 372 98) of the following is most critical to Indiana Wood's success? A) place B) price C) differentiation D) atmosphere E) services mix Answer: A Page Ref: 382 99) The Amish decor and shop workers give customers an authentic impression of the pride and skill built into the shop's products. These aspects also contribute to the store's ________. A) product assortment B) services mix C) atmosphere D) segmentations E) targeting Answer: C Page Ref: 380 100) Which of the following would be the most logical way for Indiana Wood to expand? A) establishing an online presence B) pursuing retail convergence C) implementing RFID inventory tracking D) establishing a community-gathering environment in the store E) joining a producers' cooperative Answer: A Page Ref: 385