Apply learning delivery methods in Observation Demonstration preparing learning and program goals and objectives Identify and prioritize personal development opportunities and Lecture Written examination options for career paths and competency standards in the industry Monitor and Use feedback system to identify and 1 hr. evaluate implement future learning workplace arrangements improvements learning Assess and record outcomes and Demonstration Observation performance of individuals/teams Negotiate learning plan modifications for learning efficiency and effectiveness Maintain records and reports of competency Develop team Use open communication processes 1 hr. commitment and to obtain and share information by cooperation team Apply decisions making skills in team Observation Demonstration agreed roles and responsibilities Demonstrate mutual concern and camaraderie in the team Facilitate Describe team activities and Group Oral evaluation 1 hr. accomplishment communication processes discussion of organizational Apply individual and joint goals responsibility with team members Prepare organizational goals in Observation Demonstration collaboration with team members Apply problem Analyze Describe the Group Oral evaluation 2 hrs. solving problem organizational (Use systems and discussion techniques in system thinking) functions the workplace help desk and maintenance (Critical thinking practices
Apply learning delivery methods in preparing learning and program goals and objectives Demonstration Observation Identify and prioritize personal development opportunities and options for career paths and competency standards in the industry Lecture Written examination Monitor and evaluate workplace learning Use feedback system to identify and implement future learning arrangements improvements Assess and record outcomes and performance of individuals/teams Negotiate learning plan modifications for learning efficiency and effectiveness Maintain records and reports of competency Demonstration Observation 1 hr. Develop team commitment and cooperation Use open communication processes to obtain and share information by team 1 hr. Apply decisions making skills in team agreed roles and responsibilities Demonstration Observation Demonstrate mutual concern and camaraderie in the team Facilitate accomplishment of organizational goals Describe team activities and communication processes Apply individual and joint responsibility with team members Prepare organizational goals in collaboration with team members Group discussion Oral evaluation 1 hr. Demonstration Observation Apply problem solving techniques in the workplace (Critical thinking Analyze the problem (Use system thinking) Describe organizational systems and functions help desk and maintenance practices Group discussion Oral evaluation 2 hrs.