Some suitable methods to monitoring team performance include: Observations personal observations of management or supervisors – Meetings whether formal or informal – Customer feedback whether from customer comment cards or direct conversations – Staff feedback in briefing sessions – Financial and operational reports levels of sales, profit margins, return visits, waste – reports, leave reports, accident reports, productivity reports and ‘complimentary reports’ (indicating free items given away due to complaints)
Some suitable methods to monitoring team performance include: Observations – personal observations of management or supervisors Meetings – whether formal or informal Customer feedback – whether from customer comment cards or direct conversations Staff feedback – in briefing sessions Financial and operational reports – levels of sales, profit margins, return visits, waste reports, leave reports, accident reports, productivity reports and ‘complimentary reports’ (indicating free items given away due to complaints)