Person Specification AREA ESSENTIAL DESIRABLE Qualifications A recognised qualification relating to working with a relevant client group A management qualification Accredited Health and Safety qualification. Skills and Substantial experience of Experience of working in partnership with experience the duties and commissioners, responsibilities required funders, regulators with commissioned housing and other agencies. services. Experience of working Extensive and relevant within a quality experience in working with framework, such as the homeless/ex-offenders, QAF requirements, or similar client groups and experience of within a community setting. inspection. Substantial experience of At least two years’ providing housing experience of management functions as supervising and managing a team of both managing agent and staff across satellite landlord. offices, including lone At least two years’ workers. experience of managing Experience of using support services for strengths based vulnerable single adults assessments with clients. At two years’ experience Experience of liaising of managing a team of with substance misuse staff, including getting the and mental health best from the team but also organisations. dealing with performance Proven experience of and capability issues. managing staff The ability to manage performance conflicting demands and effectively against time pressures. agreed targets Experience of working Some experience in directly with offenders and analysing and those with mental health producing reports in and drug /alcohol support different formats, both needs. qualitative and Experience and ability to risk quantitative. assess and manage high Experience of working in risk offenders within a an evolving and community setting changing organisation. Ability to plan, prioritise and The ability to think organise own work creatively about schedule problems.
Person Specification AREA ESSENTIAL DESIRABLE Qualifications A recognised qualification relating to working with a relevant client group A management qualification Accredited Health and Safety qualification. Skills and experience Substantial experience of the duties and responsibilities required with commissioned housing services. Extensive and relevant experience in working with the homeless/ex-offenders, or similar client groups within a community setting. Substantial experience of providing housing management functions as both managing agent and landlord. At least two years’ experience of managing support services for vulnerable single adults At two years’ experience of managing a team of staff, including getting the best from the team but also dealing with performance and capability issues. The ability to manage conflicting demands and time pressures. Experience of working directly with offenders and those with mental health and drug /alcohol support needs. Experience and ability to risk assess and manage high risk offenders within a community setting Ability to plan, prioritise and organise own work schedule Experience of working in partnership with commissioners, funders, regulators and other agencies. Experience of working within a quality framework, such as QAF requirements, and experience of inspection. At least two years’ experience of supervising and managing a team of staff across satellite offices, including lone workers. Experience of using strengths based assessments with clients. Experience of liaising with substance misuse and mental health organisations. Proven experience of managing staff performance effectively against agreed targets Some experience in analysing and producing reports in different formats, both qualitative and quantitative. Experience of working in an evolving and changing organisation. The ability to think creatively about problems.