While authorities will prefer to have all of the above information never delay calling them just because some information they will ask about is missing Always contact them and get them moving towards the scene. Class Activity Guest Speaker and Role Play – Trainer arranges for an emergency services operator or representative to attend and: Tell trainees how to make an emergency call notifying emergency services of a problem situation Demonstrate how to make such a call Conduct a series of role plays allowing trainees to make a simulated emergency call. Slide Slide No Trainer Notes Trainer trainees when making contact with designated internal personnel regarding an emergency situation they must: Follow house EMP requirements Identify self, position and location so the other person knows who you are, – and where you are an emergency is being reported this will focus their attention – Describe the nature of the emergency as briefly and concisely as possible – using clear, calm language. Slide Slide No Trainer Notes Trainer continues to advise trainees regarding requirements when reporting an emergency to internal personnel: Give the location of the emergency stating (for example) room, floor, – department, area Identify the threat being posed by type and degree or extent – Define the numbers of people impacted that is, threatened or actually – involved Describe any local factors relevant to and impacting on the emergency – Give personal opinion regarding the action required to address and respond to the threat Do not cease communication with this appointed person until instructed to do so.
While authorities will prefer to have all of the above information never delay calling them just because some information they will ask about is missing Always contact them and get them moving towards the scene. Class Activity – Guest Speaker and Role Play Trainer arranges for an emergency services operator or representative to attend and: Tell trainees how to make an emergency call notifying emergency services of a problem situation Demonstrate how to make such a call Conduct a series of role plays allowing trainees to make a simulated emergency call. Slide Slide No Trainer Notes Trainer trainees when making contact with designated internal personnel regarding an emergency situation they must: Follow house EMP requirements Identify self, position and location – so the other person knows who you are, and where you are an emergency is being reported – this will focus their attention Describe the nature of the emergency – as briefly and concisely as possible using clear, calm language. Slide Slide No Trainer Notes Trainer continues to advise trainees regarding requirements when reporting an emergency to internal personnel: Give the location of the emergency – stating (for example) room, floor, department, area Identify the threat being posed – by type and degree or extent Define the numbers of people impacted – that is, threatened or actually involved Describe any local factors – relevant to and impacting on the emergency Give personal opinion regarding the action required to address and respond to the threat Do not cease communication with this appointed person until instructed to do so.