C.7.1 The System must allow staff to view and update identification C information attached to the claimant's profile. Information includes Name, SSN, Driver's License, State ID, and birth date. C.7.2 The System must staff to view and update contact C information within the claimant profile. Information includes address, multiple phone numbers, e-mail address, preferred method of communication. C.7.3 The System must allow staff to view outgoing and incoming C correspondence attached to the claimant/claim. C.7.4 The System must interface with the State printing agency for all C correspondence mailed to claimants and employers. C.7.5 The System must automatically update all instances of the old C SSN with the new SSN in the system when an SSN is updated. C.7.6 The System must allow staff to view and update demographic C information within the claimant profile. Information includes citizenship, gender, race, ethnicity, education level, disability, primary language, and occupational code. C.7.7 The System must allow staff to view and update federal income C tax withholding information within the claimant profile. C.7.8 The System must allow staff to view the detailed information C attached to a nonmonetary issue/determination. Information includes issue type, detection date, start/end dates, decision code, fact finding, contact attempts, status, tally indicator, adjudicator, etc. C.7.9 ODJFS staff must have the ability to manually trigger/retrigger C fact finding to be sent to claimant, employer, or both. C.7.10 ODJFS staff must have the ability to manually trigger/retrigger C rebuttal notices to be sent to claimant, employer, or both. C.7.11 The System must allow staff to view the detail of certified C continued week applications including all information requested of the claimant at the time of filing the continued week application. C.7.12 The System must allow staff to view payment history of C continued weeks paid if an overpayment or adjustment exists and provide a side by side comparison.
C.7.1 The System must allow staff to view and update identification information attached to the claimant's profile. Information includes Name, SSN, Driver's License, State ID, and birth date. C C.7.2 The System must staff to view and update contact information within the claimant profile. Information includes address, multiple phone numbers, e-mail address, preferred method of communication. C C.7.3 The System must allow staff to view outgoing and incoming correspondence attached to the claimant/claim. C C.7.4 The System must interface with the State printing agency for all correspondence mailed to claimants and employers. C C.7.5 The System must automatically update all instances of the old SSN with the new SSN in the system when an SSN is updated. C C.7.6 The System must allow staff to view and update demographic information within the claimant profile. Information includes citizenship, gender, race, ethnicity, education level, disability, primary language, and occupational code. C C.7.7 The System must allow staff to view and update federal income tax withholding information within the claimant profile. C C.7.8 The System must allow staff to view the detailed information attached to a nonmonetary issue/determination. Information includes issue type, detection date, start/end dates, decision code, fact finding, contact attempts, status, tally indicator, adjudicator, etc. C C.7.9 ODJFS staff must have the ability to manually trigger/retrigger fact finding to be sent to claimant, employer, or both. C C.7.10 ODJFS staff must have the ability to manually trigger/retrigger rebuttal notices to be sent to claimant, employer, or both. C C.7.11 The System must allow staff to view the detail of certified continued week applications including all information requested of the claimant at the time of filing the continued week application. C C.7.12 The System must allow staff to view payment history of continued weeks paid if an overpayment or adjustment exists and provide a side by side comparison. C