Project Title the project title. Problem Statement Write the problem statement as a question. The problem statement is an explanation of the problem that currently confronts your agency with its implied solution and expected benefits. Use critical thinking skills and ways of knowing to describe the situation and come up with a good question. Current Reality This is an analysis of the core problem, including symptoms of the problem, and the consequences of the failure to resolve the problem. Describe the current conditions in your agency that promote the problem described above. What is causing the problem to continue or not be resolved? What are the consequences of having this unresolved problem? Using a systems approach, identify the contributing systematic factors as outlined below: Events: What events cause or contribute to the situation? This can include a history of • how the problem or issue began and how it has evolved or changed over time. Mental models: How do the attitudes, thinking and perceptions of managers, and • customers contribute to the situation? Patterns of behavior: How do managers, staff and/or customers behave and what is the • effect of their behaviors on the situation? Systematic structures: How do physical structures or work processes contribute to the • situation? You may also choose to include: Process improvement tools to show relationships: i.e., , , , and/or a . • A description of the organizational culture and dynamics involved. • A of the problem and explain why you chose the option you did to solve the problem. •
Project Title the project title. Problem Statement Write the problem statement as a question. The problem statement is an explanation of the problem that currently confronts your agency with its implied solution and expected benefits. Use critical thinking skills and ways of knowing to describe the situation and come up with a good question. Current Reality This is an analysis of the core problem, including symptoms of the problem, and the consequences of the failure to resolve the problem. Describe the current conditions in your agency that promote the problem described above. What is causing the problem to continue or not be resolved? What are the consequences of having this unresolved problem? Using a systems approach, identify the contributing systematic factors as outlined below: • Events: What events cause or contribute to the situation? This can include a history of how the problem or issue began and how it has evolved or changed over time. • Mental models: How do the attitudes, thinking and perceptions of managers, and customers contribute to the situation? • Patterns of behavior: How do managers, staff and/or customers behave and what is the effect of their behaviors on the situation? • Systematic structures: How do physical structures or work processes contribute to the situation? You may also choose to include: • Process improvement tools to show relationships: i.e., , , , and/or a . • A description of the organizational culture and dynamics involved. • A of the problem and explain why you chose the option you did to solve the problem.