The DHB requirements are met. Standard 1.3.4: Assessment FA Four randomly selected resident files of residents in the dementia unit had clear evidence of challenging behaviour management plans. The plans are Consumers' support requirements, and documented in conjunction with the person centred care plan to guide staff on preferences are gathered and recorded in a timely how to manage the individual resident during times of challenging behaviour. manner. The pre-admission interRAI assessments and the initial assessments on admission are taken into consideration when the registered nurses are gathering the information to document the individual person centre care plans and setting appropriate interventions to meet the goals to be effectively met over the 24 hour period. The improvement required at the previous audit has been effectively closed out. Standard 1.3.5: Planning FA The service delivery plans are integrated and evidence continuity of service delivery for all services provided being rest home, hospital and dementia level Consumers' service delivery plans are consumer care. The was an improvement identified in 1.3.4.2 in relation to the residents focused, integrated, and promote continuity of in the dementia unit and their challenging behaviour plans not providing service delivery. adequate intervention information over the 24 hour period for managing any episodes of challenging behaviour and promoting continuity of service delivery. Refer to 1.3.4 and this has now been closed out. Standard 1.3.6: Service Delivery/Interventions FA Policies and procedures are available for managing all aspects of service delivery. As observed in the individual resident selected the support and Consumers receive adequate and appropriate care is flexible and individualised and the person centred care plans focus on services in order to meet their assessed needs the promotion of independence and quality of life. The registered nurses and and desired outcomes. health care assistants interviewed demonstrate good knowledge and skill in managing service delivery for residents of the three level of care provided at this facility. The individual files reviewed evidence consultation and involvement of the family or representative. The residents interviewed report that the service provides the support and care required to meet their individual needs. The service has adequate dressing and continence supplies to meet the of the residents. The person centred care plans reviewed record interventions that are consistent with the residents` assessed needs and desired goals. Observations on the day of audit indicate residents are receiving care that is consistent with the residents` needs. The clinical staff interviewed report that
The DHB requirements are met. Standard 1.3.4: Assessment Consumers' support requirements, and preferences are gathered and recorded in a timely manner. FA Four randomly selected resident files of residents in the dementia unit had clear evidence of challenging behaviour management plans. The plans are documented in conjunction with the person centred care plan to guide staff on how to manage the individual resident during times of challenging behaviour. The pre-admission interRAI assessments and the initial assessments on admission are taken into consideration when the registered nurses are gathering the information to document the individual person centre care plans and setting appropriate interventions to meet the goals to be effectively met over the 24 hour period. The improvement required at the previous audit has been effectively closed out. Standard 1.3.5: Planning Consumers' service delivery plans are consumer focused, integrated, and promote continuity of service delivery. FA The service delivery plans are integrated and evidence continuity of service delivery for all services provided being rest home, hospital and dementia level care. The was an improvement identified in 1.3.4.2 in relation to the residents in the dementia unit and their challenging behaviour plans not providing adequate intervention information over the 24 hour period for managing any episodes of challenging behaviour and promoting continuity of service delivery. Refer to 1.3.4 and this has now been closed out. Standard 1.3.6: Service Delivery/Interventions Consumers receive adequate and appropriate services in order to meet their assessed needs and desired outcomes. FA Policies and procedures are available for managing all aspects of service delivery. As observed in the individual resident selected the support and care is flexible and individualised and the person centred care plans focus on the promotion of independence and quality of life. The registered nurses and health care assistants interviewed demonstrate good knowledge and skill in managing service delivery for residents of the three level of care provided at this facility. The individual files reviewed evidence consultation and involvement of the family or representative. The residents interviewed report that the service provides the support and care required to meet their individual needs. The service has adequate dressing and continence supplies to meet the of the residents. The person centred care plans reviewed record interventions that are consistent with the residents` assessed needs and desired goals. Observations on the day of audit indicate residents are receiving care that is consistent with the residents` needs. The clinical staff interviewed report that