training session. This is confirmed electronically and during staff files reviewed. Upon employment, referees are checked and job descriptions clearly describe staff responsibilities and accountabilities. Staff annual appraisals are up to date. Staff undertake training and education related to their appointed roles. There are compulsory education sessions which all staff must attend and these are closely monitored and reported against by staff line managers. There are systems in place so the service can assist staff to maintain all educational requirements. All interviewed stated that the orientation/induction programme is very comprehensive and allows them to understand and perform the role they are employed for in a safe and meaningful manner. Resident and family/whanau interviews confirm staff perform their roles to ensure needs are met. Criterion 1.2.7.5 CI St Andrews has a system in place to identify, plan, All education is reviewed and evaluated using a facilitate and record ongoing education for all staff. The feedback form. The feedback given by staff A system to identify, plan, education calendar is available to all staff and education related to education is used to make ongoing facilitate, and record is advertised on staff information boards. Having fully improvement to the education programme ongoing education for attained the criterion the service can clearly demonstrate offered on-site. Off-site education feedback is service providers to provide a review process undertaken for all education put in relayed to the appropriate provider. There is safe and effective services place. There is a dedicated staff member who oversees auditable evidence that where feedback has to consumers. educational content and the frequency on-site education been given which is negative a review and is delivered to ensure all staff have an opportunity to follow up is undertaken so that improvements attend. Education sessions which are deemed as can be made to the programme offered. All staff compulsory by the organisation are offered at a frequency are supported and encouraged to undertake to enable staff from all shifts to attend. Attendance education related to their role. The organisation numbers are very good and staff are paid to attend onsite actively seeks out education that allows staff to education. Staff work in the dementia care hold specific hold a recognised qualification that can be use qualifications. throughout New Zealand. Staff interviewed confirmed that the standard and frequency of education offered allows them to maintain a high standard of service delivery. This is confirmed during resident and family/whanau interviews. One staff member
training session. This is confirmed electronically and during staff files reviewed. Upon employment, referees are checked and job descriptions clearly describe staff responsibilities and accountabilities. Staff annual appraisals are up to date. Staff undertake training and education related to their appointed roles. There are compulsory education sessions which all staff must attend and these are closely monitored and reported against by staff line managers. There are systems in place so the service can assist staff to maintain all educational requirements. All interviewed stated that the orientation/induction programme is very comprehensive and allows them to understand and perform the role they are employed for in a safe and meaningful manner. Resident and family/whanau interviews confirm staff perform their roles to ensure needs are met. Criterion 1.2.7.5 A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. CI St Andrews has a system in place to identify, plan, facilitate and record ongoing education for all staff. The education calendar is available to all staff and education is advertised on staff information boards. Having fully attained the criterion the service can clearly demonstrate a review process undertaken for all education put in place. There is a dedicated staff member who oversees educational content and the frequency on-site education is delivered to ensure all staff have an opportunity to attend. Education sessions which are deemed as compulsory by the organisation are offered at a frequency to enable staff from all shifts to attend. Attendance numbers are very good and staff are paid to attend onsite education. Staff work in the dementia care hold specific qualifications. Staff interviewed confirmed that the standard and frequency of education offered allows them to maintain a high standard of service delivery. This is confirmed during resident and family/whanau interviews. One staff member All education is reviewed and evaluated using a feedback form. The feedback given by staff related to education is used to make ongoing improvement to the education programme offered on-site. Off-site education feedback is relayed to the appropriate provider. There is auditable evidence that where feedback has been given which is negative a review and follow up is undertaken so that improvements can be made to the programme offered. All staff are supported and encouraged to undertake education related to their role. The organisation actively seeks out education that allows staff to hold a recognised qualification that can be use throughout New Zealand.