Five participants get to ask the facilitator 1 question. Facilitator will answer truthfully. [Facilitator stops participants at just 1 question] Ask participants, what did you get from this exercise? [Some of questions bring out more information than others] Asking about gets you a specific piece of information (which is ‘age’: what you sometimes want). Open-ended questions usually begin with why, how, when and where? What techniques bring out more information? Reflecting back what the facilitator (mother/father/caregiver) says Listening to the facilitator’s (mother/father/caregiver’s) concerns Avoiding judging words Note: Use Note for Facilitator #8 to discuss other listening and learning skills, and building confidence and giving support skills Activity 5.2: Present Negotiation Steps - GALIDRAA (15 minutes) Methodology Interactive presentation Ask participants: What are the different steps of counseling/reaching an agreement/negotiation? And, how many visits are needed for the full process of counseling/negotiation? Write answers on flipchart Add any missing information Present the steps of counselling/negotiation: Greets, Asks, Listens, Discusses, Recommends and suggests possible practices, Agrees and Repeats agreed upon action, follow-up Appointment (GALIDRAA) Activity 5.3: Demonstrate Negotiation: Initial Visit (15 minutes) Methodology Demonstration Note: 2 Facilitators need to prepare this demonstration in advance (Facilitator Mother and Facilitator Counsellor)
Five participants get to ask the facilitator 1 question. Facilitator will answer truthfully. [Facilitator stops participants at just 1 question] Ask participants, what did you get from this exercise? [Some of questions bring out more information than others] Asking about ‘age’: gets you a specific piece of information (which is what you sometimes want). Open-ended questions usually begin with why, how, when and where? What techniques bring out more information? Reflecting back what the facilitator (mother/father/caregiver) says Listening to the facilitator’s (mother/father/caregiver’s) concerns Avoiding judging words Note: Use Note for Facilitator #8 to discuss other listening and learning skills, and building confidence and giving support skills Activity 5.2: Present Negotiation Steps - GALIDRAA (15 minutes) Methodology Interactive presentation Ask participants: What are the different steps of counseling/reaching an agreement/negotiation? And, how many visits are needed for the full process of counseling/negotiation? Write answers on flipchart Add any missing information Present the steps of counselling/negotiation: Greets, Asks, Listens, Discusses, Recommends and suggests possible practices, Agrees and Repeats agreed upon action, follow-up Appointment (GALIDRAA) Activity 5.3: Demonstrate Negotiation: Initial Visit (15 minutes) Methodology Demonstration Note: 2 Facilitators need to prepare this demonstration in advance (Facilitator Mother and Facilitator Counsellor)