Terrace View Lifecare Limited Current Status: 4 September 2014 The following summary has been accepted by the Ministry of Health as being an accurate reflection of the Certification Audit conducted against the Health and Disability Services Standards (NZS8134.1:2008; NZS8134.2:2008 and NZS8134.3:2008) on the audit date(s) specified. General overview TerraceView is a purpose facility situated in Ashburton providing retirement village living, rest home and hospital level care. The service opened in November 2013. The service is certified to provide care hospital and rest home care for up to 64 residents within the complex. This includes providing care across 32 hospital/rest home beds, 11 care suites, 15 apartments, and six studio units. On the days of audit there were 42 residents requiring care 26 rest home and 16 hospital – beds. The service has implemented a quality and risk management programme identifying quality improvements. The service is managed by an experienced village manager who is a registered nurse and is supported by registered nurses and care staff. The service provides care to residents based on the services mission and philosophy. Family and residents interviewed all spoke very positively about the care and support provided. This audit has identified that improvements required in relation to resuscitation orders, recording of time of entry and designation on documentation, ensuring care plan documents are signed by a registered nurse, conducting assessments where required, ensuring short term care plans are utilised fully and dating of decanted foods. Summary as at 4 September 2014 Standards have been assessed and summarised below: Key Indicator Description Definition Includes commendable elements All standards applicable to this above the required levels of service fully attained with some performance standards exceeded Standards applicable to this service No falls fully attained Some shortfalls but no major Some standards applicable to this deficiencies and required levels service partially attained and of low of performance seem achievable risk without extensive extra activity
Terrace View Lifecare Limited Current Status: 4 September 2014 The following summary has been accepted by the Ministry of Health as being an accurate reflection of the Certification Audit conducted against the Health and Disability Services Standards (NZS8134.1:2008; NZS8134.2:2008 and NZS8134.3:2008) on the audit date(s) specified. General overview TerraceView is a purpose facility situated in Ashburton providing retirement village living, rest home and hospital level care. The service opened in November 2013. The service is certified to provide care hospital and rest home care for up to 64 residents within the complex. This includes providing care across 32 hospital/rest home beds, 11 care suites, 15 apartments, and six studio units. On the days of audit there were 42 residents requiring care – 26 rest home and 16 hospital beds. The service has implemented a quality and risk management programme identifying quality improvements. The service is managed by an experienced village manager who is a registered nurse and is supported by registered nurses and care staff. The service provides care to residents based on the services mission and philosophy. Family and residents interviewed all spoke very positively about the care and support provided. This audit has identified that improvements required in relation to resuscitation orders, recording of time of entry and designation on documentation, ensuring care plan documents are signed by a registered nurse, conducting assessments where required, ensuring short term care plans are utilised fully and dating of decanted foods. Summary as at 4 September 2014 Standards have been assessed and summarised below: Key Indicator Description Definition Includes commendable elements above the required levels of performance All standards applicable to this service fully attained with some standards exceeded No falls Standards applicable to this service fully attained Some shortfalls but no major deficiencies and required levels of performance seem achievable without extensive extra activity Some standards applicable to this service partially attained and of low risk