Empowers employees The channel must be Learn the rules of each by giving them a voice maintained to be social media space effective. This can be before engaging Reaches mass time consuming. audience Have a clear idea of Social Media Need to be open to your objectives for the Cheap and efficient negative comments channel Good for remote being publically aired (e.g. Yammer, Remember your workers It is crucial to provide organisations LinkedIn, Timely clear guidelines on what reputation. An official Basecamp, is appropriate use so account belongs to the Data analysis and Blogging, evaluation. The results employees can have department not to you. WhatsApp) clarity and reference can help shape internal Remember you cannot as needed. See . programs and dissociate from your role individualize them to as a Civil or Public align with employee Servant goals. Good for remote People will hang up if Use a text message to workers. the message is too long alert remote workers to or not relevant. the voicemail. Opportunity to hear from Voicemail senior leaders. Good for announcements. digital channels are Some senior leaders Senior leaders to run useful for engaging with lack confidence with practice sessions with Senior all staff in a meaningful new digital channels IC teams leadership live two-way conversation. such as live web webchats chats/blogs Engage for Success The Engage for Success approach to supporting employee engagement is committed to the idea that there is a better way to work, a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at work. Engage for Success share evidence, case studies and points of view, about how employee engagement drives performance and productivity, and demonstrates how communication is not just about and telling people your vision or ‘sending stuff out’ cascading news but very much a two way listening process.
Social Media (e.g. Yammer, LinkedIn, Basecamp, Blogging, WhatsApp) Empowers employees by giving them a voice Reaches mass audience Cheap and efficient Good for remote workers Timely Data analysis and evaluation. The results can help shape internal programs and individualize them to align with employee goals. The channel must be maintained to be effective. This can be time consuming. Need to be open to negative comments being publically aired It is crucial to provide clear guidelines on what is appropriate use so employees can have clarity and reference as needed. See . Learn the rules of each social media space before engaging Have a clear idea of your objectives for the channel Remember your organisations reputation. An official account belongs to the department not to you. Remember you cannot dissociate from your role as a Civil or Public Servant Voicemail Good for remote workers. Opportunity to hear from senior leaders. Good for announcements. People will hang up if the message is too long or not relevant. Use a text message to alert remote workers to the voicemail. Senior leadership live webchats digital channels are useful for engaging with all staff in a meaningful two-way conversation. Some senior leaders lack confidence with new digital channels such as live web chats/blogs Senior leaders to run practice sessions with IC teams Engage for Success The Engage for Success approach to supporting employee engagement is committed to the idea that there is a better way to work, a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at work. Engage for Success share evidence, case studies and points of view, about how employee engagement drives performance and productivity, and demonstrates how communication is not just about ‘sending stuff out’ and telling people your vision or cascading news but very much a two way listening process.