regarding behaviour, seeking accommodation, employment, etc. For example, attending arranged meetings and not behaving in a way that would lead to estate agents and others rejecting them. Participate in the service in a fit A fit state is the client making sure state (not under the influence of they are not affected by drugs or drugs or alcohol) alcohol, resulting in being unable to function or behave in a reasonable way. Maintain confidentiality Explain that staff will never talk regarding information about about clients or other staff, or other clients or participants in gossip about people in the groups or programs accommodation. Provide accurate information Ask if the client has any objections yourself in order to receive to providing information. Ask the the best service. client for a signed agreement on this and which organisations it can be shared with. The Client has signed the Charter or Rights and Obligations with any comment recorded Signed________________________________ Date: ______________________________ Questions to ensure the Charter is effectively implemented There are a number of questions that an organisation can ask itself to ensure that that the Charter of Client Rights and Obligations is being effectively implemented: Has the Charter of Client Rights and Obligations been endorsed by the Board? Have individual staff signed a statement to agree to follow the Charter as part of their induction process?
regarding behaviour, seeking accommodation, employment, etc. For example, attending arranged meetings and not behaving in a way that would lead to estate agents and others rejecting them. Participate in the service in a fit state (not under the influence of drugs or alcohol) A fit state is the client making sure they are not affected by drugs or alcohol, resulting in being unable to function or behave in a reasonable way. Maintain confidentiality regarding information about other clients or participants in groups or programs Explain that staff will never talk about clients or other staff, or gossip about people in the accommodation. Provide accurate information yourself in order to receive the best service. Ask if the client has any objections to providing information. Ask the client for a signed agreement on this and which organisations it can be shared with. The Client has signed the Charter or Rights and Obligations with any comment recorded Signed________________________________ Date: ______________________________ Questions to ensure the Charter is effectively implemented There are a number of questions that an organisation can ask itself to ensure that that the Charter of Client Rights and Obligations is being effectively implemented: Has the Charter of Client Rights and Obligations been endorsed by the Board? Have individual staff signed a statement to agree to follow the Charter as part of their induction process?