Follow the instructions shown in the table below to determine how to handle b. Handling Misfiled misfiled documents belonging to paper claims folders. Documents That Belong to Paper Claims Folders If the misfiled document Then ... belongs with a paper claims folder and… action is required place a routing slip on the document and no route it to the correct claims folder for proper filing. action is required establish end product (EP) control, if necessary place a routing slip on the document route the document to the correct claims folder for proper filing add a note in Modern Awards Processing-Development (MAP-D) system indicating the type of document being routed to the paper claims folder, and take appropriate action to address the misfiled document. For more information on References: handling incoming mail, see M21-1, Part III, Subpart ii, 1.B.2, and adding notes in MAP-D, see the . Use the table shown below when determining how to handle misfiled paper c. Handling Misfiled Paper documents that belong to an electronic claims folder (eFolder) in the Veterans Documents Benefits Management System (VBMS). That Belong to eFolders If the misfiled paper document Then ... belongs with an eFolder and… action is required route the paper document to the no Center (IPC) to send the document for scanning. For more information on Reference: sending documents for scanning, see M21-1, Part III, Subpart ii, 1.F.
b. Handling Misfiled Documents That Belong to Paper Claims Folders Follow the instructions shown in the table below to determine how to handle misfiled documents belonging to paper claims folders. If the misfiled document belongs with a paper claims folder and… Then ... no action is required place a routing slip on the document and route it to the correct claims folder for proper filing. action is required establish end product (EP) control, if necessary place a routing slip on the document route the document to the correct claims folder for proper filing add a note in Modern Awards Processing-Development (MAP-D) system indicating the type of document being routed to the paper claims folder, and take appropriate action to address the misfiled document. References: For more information on handling incoming mail, see M21-1, Part III, Subpart ii, 1.B.2, and adding notes in MAP-D, see the . c. Handling Misfiled Paper Documents That Belong to eFolders Use the table shown below when determining how to handle misfiled paper documents that belong to an electronic claims folder (eFolder) in the Veterans Benefits Management System (VBMS). If the misfiled paper document belongs with an eFolder and… Then ... no action is required route the paper document to the Center (IPC) to send the document for scanning. Reference: For more information on sending documents for scanning, see M21-1, Part III, Subpart ii, 1.F.