Problem solving Able to identify and solve problems CV and and initiative by applying judgement and initiative interview to tackle some situations in new ways and by developing improved work methods. Able to address problems in pressurised, time restricted environment. Provide advice and guidance for various client groups. Enthusiasm for understanding and unpicking issues. Management Able to solicit ideas and opinions to Successful supervisory experience. CV and and teamwork help form specific work plans. interview Able to positively influence the way a team works together. Able to ensure staff are clear about changing work priorities and service expectations. Ability to effectively allocate to, and check work of staff, coaching/ training and motivating staff as required. Able to work across teams and liaise confidently with colleagues at all levels. Proactive in developing relationships with colleagues in other areas. Communicating Able to elicit information to identify CV and and influencing specific customer needs. interview Good written skills, excellent communication and interpersonal skills. Proactive and inquisitive nature. Able to negotiate internally and externally on behalf of team. Able to create high quality and accurate written reports independently. Confident to use personal experience and expertise to offer advice and guidance where needed. Able to make creative suggestions relevant to areas of work. Able to offer proactive advice and guidance. Ability to deal with sensitive information in a confidential manner. Able to prioritise a heavy workload. Other skills and behaviours Special requirements
Problem solving and initiative Able to identify and solve problems by applying judgement and initiative to tackle some situations in new ways and by developing improved work methods. Able to address problems in pressurised, time restricted environment. Provide advice and guidance for various client groups. Enthusiasm for understanding and unpicking issues. CV and interview Management and teamwork Able to solicit ideas and opinions to help form specific work plans. Able to positively influence the way a team works together. Able to ensure staff are clear about changing work priorities and service expectations. Ability to effectively allocate to, and check work of staff, coaching/ training and motivating staff as required. Able to work across teams and liaise confidently with colleagues at all levels. Proactive in developing relationships with colleagues in other areas. Successful supervisory experience. CV and interview Communicating and influencing Able to elicit information to identify specific customer needs. Good written skills, excellent communication and interpersonal skills. Proactive and inquisitive nature. Able to negotiate internally and externally on behalf of team. Able to create high quality and accurate written reports independently. Confident to use personal experience and expertise to offer advice and guidance where needed. Able to make creative suggestions relevant to areas of work. Able to offer proactive advice and guidance. Ability to deal with sensitive information in a confidential manner. Able to prioritise a heavy workload. CV and interview Other skills and behaviours Special requirements