SECTION 2 COMPETENCY STANDARDS The PLUMBING NC II Qualification consists of competencies that a person must achieve to enable him/her to prepare estimation of materials for single plumbing unit, perform complex plumbing installation and assemblies, conduct pipe leak testing and perform plumbing repair and maintenance works. BASIC COMPETENCIES UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE :500311105 UNIT DESCRIPTOR :This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. PERFORMANCE CRITERIA REQUIRED REQUIRED ELEMENT Italicized terms are KNOWLEDGE SKILLS elaborated in the Range of Variables Obtain and Specific and relevant Effective Following simple convey information is accessed communication spoken language workplace from appropriate Different modes Performing routine information sources of workplace duties Effective questioning, communication following simple active listening and Written written notices speaking skills are used communication Participating in to gather and convey 1.4 Organizational workplace information policies meetings and Appropriate medium is Communication discussions used to transfer procedures and Completing work information and ideas systems related documents Appropriate non- verbal Technology Estimating, communication is used relevant to the calculating and Appropriate lines of enterprise and recording routine communication with the individual’s workplace supervisors and work measures colleagues are identified responsibilities Relating to people and followed of social range in Defined workplace the workplace procedures for the Gathering and location and storage of providing information are used information in Personal interaction is response to carried out clearly and workplace concisely requirements
SECTION 2 COMPETENCY STANDARDS The PLUMBING NC II Qualification consists of competencies that a person must achieve to enable him/her to prepare estimation of materials for single plumbing unit, perform complex plumbing installation and assemblies, conduct pipe leak testing and perform plumbing repair and maintenance works. BASIC COMPETENCIES UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE :500311105 UNIT DESCRIPTOR :This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements. ELEMENT PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables REQUIRED KNOWLEDGE REQUIRED SKILLS Obtain and convey workplace information Specific and relevant information is accessed from appropriate sources Effective questioning, active listening and speaking skills are used to gather and convey information Appropriate medium is used to transfer information and ideas Appropriate non- verbal communication is used Appropriate lines of communication with supervisors and colleagues are identified and followed Defined workplace procedures for the location and storage of information are used Personal interaction is carried out clearly and concisely Effective communication Different modes of communication Written communication 1.4 Organizational policies Communication procedures and systems Technology relevant to the enterprise and the individual’s work responsibilities Following simple spoken language Performing routine workplace duties following simple written notices Participating in workplace meetings and discussions Completing work related documents Estimating, calculating and recording routine workplace measures Relating to people of social range in the workplace Gathering and providing information in response to workplace requirements