Working Environments and Practices HK2R 04 CFAM&LEB5 Optimise Effective Use of 11 12 Technology HK2V 04 CFAM&LEC1 Promote Knowledge 11 7 Management and Sharing H42A 04 CFAM&LEC2 Manage Information, 11 8 Knowledge and Communication Systems HK2Y 04 CFAM&LED4 Outsource Business 9 9 Processes HK30 04 CFAM&LFA1 Implement and Evaluate 11 12 Strategic Business Plans HK34 04 CFAM&LFA4 Manage Programmes 10 9 H8H4 04 CFAM&LFB1 Develop Understanding of 10 12 Your Markets and Customers HK38 04 CFAM&LFB4 Manage the Development 10 6 of Products and Services HK39 04 CFAM&LFB5 Manage the Marketing of 11 6 Products and Services H428 04 CFAM&LFC2 Bid for Contracts 10 10 HK3C 04 CFAM&LFD1 Develop a 11 12 Organisation HK3F 04 CFAM&LFE4 Carry Out Quality Audits 10 6 SVQ Management at SCQF level 11 — Mandatory units CFAM&LBA1 Lead Your Organisation
Working Environments and Practices HK2R 04 CFAM&LEB5 Optimise Effective Use of Technology 11 12 HK2V 04 CFAM&LEC1 Promote Knowledge Management and Sharing 11 7 H42A 04 CFAM&LEC2 Manage Information, Knowledge and Communication Systems 11 8 HK2Y 04 CFAM&LED4 Outsource Business Processes 9 9 HK30 04 CFAM&LFA1 Implement and Evaluate Strategic Business Plans 11 12 HK34 04 CFAM&LFA4 Manage Programmes 10 9 H8H4 04 CFAM&LFB1 Develop Understanding of Your Markets and Customers 10 12 HK38 04 CFAM&LFB4 Manage the Development of Products and Services 10 6 HK39 04 CFAM&LFB5 Manage the Marketing of Products and Services 11 6 H428 04 CFAM&LFC2 Bid for Contracts 10 10 HK3C 04 CFAM&LFD1 Develop a Organisation 11 12 HK3F 04 CFAM&LFE4 Carry Out Quality Audits 10 6 SVQ Management at SCQF level 11 — Mandatory units CFAM&LBA1 Lead Your Organisation