Criterion 1.2.7.4 (HDS(C)S.2008:1.2.7.4) New service providers receive an orientation/induction programme that covers the essential components of the service provided. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.) Criterion 1.2.7.5 (HDS(C)S.2008:1.2.7.5) A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.) Standard 1.2.8: Service Provider Availability (HDS(C)S.2008:1.2.8) Consumers receive timely, appropriate, and safe service from suitably qualified/skilled and/or experienced service providers. ARC D17.1; D17.3a; D17.3 b; D17.3c; D17.3e; D17.3f; D17.3g; D17.4a; D17.4c; D17.4d; E4.5 a; E4.5 b; E4.5c ARHSS D17.1; D17.3; D17.4; D17.6; D17.8 Attainment and Risk: PA Low Evidence: Policy 2.7.1 Staff Administration identifies manager availability including on call requirements. The policy also includes the requirements of skill mix, staffing ratios and rostering. There is an RN and first aid trained member of staff on every shift. Interviews with seven caregivers inform the RN’s (including coordinators) are supportive and approachable. There are three activity coordinators. While the reviewed roster meet required staffing ratios, there were a number of factors observed during the audit that
Criterion 1.2.7.4 (HDS(C)S.2008:1.2.7.4) New service providers receive an orientation/induction programme that covers the essential components of the service provided. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.) Criterion 1.2.7.5 (HDS(C)S.2008:1.2.7.5) A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers. Attainment and Risk: FA Evidence: Finding: Corrective Action: Timeframe (days): (e.g. for 1 week choose 7, for 1 month choose 30, for 6 months choose 180, etc.) Standard 1.2.8: Service Provider Availability (HDS(C)S.2008:1.2.8) Consumers receive timely, appropriate, and safe service from suitably qualified/skilled and/or experienced service providers. ARC D17.1; D17.3a; D17.3 b; D17.3c; D17.3e; D17.3f; D17.3g; D17.4a; D17.4c; D17.4d; E4.5 a; E4.5 b; E4.5c ARHSS D17.1; D17.3; D17.4; D17.6; D17.8 Attainment and Risk: PA Low Evidence: Policy 2.7.1 Staff Administration identifies manager availability including on call requirements. The policy also includes the requirements of skill mix, staffing ratios and rostering. There is an RN and first aid trained member of staff on every shift. Interviews with seven caregivers inform the RN’s (including coordinators) are supportive and approachable. There are three activity coordinators. While the reviewed roster meet required staffing ratios, there were a number of factors observed during the audit that