Safety and taxi – Overall satisfaction with service Satisfaction with key areas of service metro taxi – with service regional taxi – Driver metro – taxi Safety and comfort regional taxi – Price metro – June Qtr 2017 taxi Overall June Qtr 2016 satisfaction June Qtr 2015 Driver regional taxi – regional taxi – Overall satisfaction with service hire car – Safety and comfort hire car – Booking service hire car – Price hire car – 0 10 20 30 40 50 70 80 90 TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 31
Overall satisfaction with service – metro taxi Safety and – taxi Satisfaction with key areas of service Driver – metro taxi Price – metro taxi Overall satisfaction with service – regional taxi Safety and comfort – regional taxi June Qtr 2017 June Qtr 2016 June Qtr 2015 Driver – regional taxi – regional taxi Overall satisfaction with service – hire car Safety and comfort – hire car Booking service – hire car Price – hire car 0 10 20 30 40 50 70 80 90 TAXISERVICESCOMMISSION ANNUAL REPORT 2016–17 31