47 SA/P ADM To limit # of All incidents Q Risk 2 1 0 Risk Management Dir, Adm 0 incidents in the workplace in the Management Committee workplace incidents workplace Report 48 SA/P ADM To limit # of All Q Risk 4 3 2 Risk Management Dir, Adm 0 complaints in workplace complaints Management Committee the workplace complaints in the Report workplace 49 SA/P ADM Maintain an Amount of All CareLogic + ++ +++ Executive Director Dir, + overall accounts revenue completed Revenue Report designee Admin receivable collected financial positive reports collection amount 50 SA/P ADM To keep cost Admin ratio Admin v Annual 30 20 15 Executive Director Dir, Adm 13% within Direct Budget/REBA designee acceptable Service Expenditures (Exp bands Budget Totals by Exp Code) 51 SA/P ADM To increase Percent of Clients CareLogic Report 75% 85% 95% Executive Director 88% efficiency clients who referred designee Team had an assessment within 2 days of intake 52 SA/P ADM To increase Percent of Clients CareLogic Report 50% 70% 90% Executive Director 61% efficiency clients who receiving designee Team had a service assessment within 6 days from of assessment Westview
47 SA/P ADM To limit incidents in the workplace # of workplace incidents All incidents in the workplace Q Risk Management Report 2 1 0 Risk Management Committee Dir, Adm 0 48 SA/P ADM To limit complaints in the workplace # of workplace complaints All complaints in the workplace Q Risk Management Report 4 3 2 Risk Management Committee Dir, Adm 0 49 SA/P ADM Maintain an overall accounts receivable positive collection amount Amount of revenue collected All completed financial reports CareLogic Revenue Report + ++ +++ Executive Director designee Dir, Admin + 50 SA/P ADM To keep cost within acceptable bands Admin ratio Admin v Direct Service Budget Annual Budget/REBA Expenditures (Exp Totals by Exp Code) 30 20 15 Executive Director designee Dir, Adm 13% 51 SA/P ADM To increase efficiency Percent of clients who had an assessment within 2 days of intake Clients referred CareLogic Report 75% 85% 95% Executive Director designee Team 88% 52 SA/P ADM To increase efficiency Percent of clients who had a service within 6 days of assessment Clients receiving assessment from Westview CareLogic Report 50% 70% 90% Executive Director designee Team 61%