Beyond the "Teach Out Plan": Planning for Continuity of Business Diane Davis, Ph.D. MLS(ASCP)CM, SCCM, SLSCM Medical Laboratory Science Program Director Salisbury University, Salisbury, MD February 2018, Clinical Laboratory Educators Meeting Objectives for this talk Discuss of program vulnerability with regard to continuity of delivery. Differentiate strategies for catastrophic program closure and other types of events. Describe concrete strategies for insuring that programs can be delivered continuously to include electronic document management, lecture recordings, laboratory management, administrative timelines and procedures, etc. NAACLS Standard Change Standard V: Operational Policies Fair Practices, Part D out plan must be developed and submitted to NAACLS within 30 days of the “A official announcement of the closure of the program” Purpose of out plan” “teach Insure that enrolled students are able to complete the program Provide sufficient TEMPORARY resources; new students not being admitted Closure could be due to loss of some resources, such as funding, but in the short term, operational resources may still exist Strategies similar to, but not exactly like other interruptions Expecting the unexpected- what can interrupt the business of teaching Loss of faculty and/or staff resources Sudden illness, family emergencies…. Unexpected resignations Planned retirements Loss of electronic resources Loss of physical resources electricity, space, equipment, etc. – Physical disasters- weather, fire, etc. Malicious destruction/interference And more……….. Continuity of business planning vs. Disaster recovery Proactive Continuity of business plan – Reactive Disaster recovery – Essential elements Risk assessment Most important vulnerabilities Most likely scenarios of business interruption Standard operating procedures to mitigate risk Creation based on current risk assessment On-going monitoring based on continuous risk assessment Protocols for business interruption or disaster recovery
Beyond the "Teach Out Plan": Planning for Continuity of Business Diane Davis, Ph.D. MLS(ASCP)CM, SCCM, SLSCM Medical Laboratory Science Program Director Salisbury University, Salisbury, MD February 2018, Clinical Laboratory Educators Meeting Objectives for this talk Discuss of program vulnerability with regard to continuity of delivery. Differentiate strategies for catastrophic program closure and other types of events. Describe concrete strategies for insuring that programs can be delivered continuously to include electronic document management, lecture recordings, laboratory management, administrative timelines and procedures, etc. NAACLS Standard Change Standard V: Operational Policies Fair Practices, Part D “A out plan must be developed and submitted to NAACLS within 30 days of the official announcement of the closure of the program” Purpose of “teach out plan” Insure that enrolled students are able to complete the program Provide sufficient TEMPORARY resources; new students not being admitted Closure could be due to loss of some resources, such as funding, but in the short term, operational resources may still exist Strategies similar to, but not exactly like other interruptions Expecting the unexpected- what can interrupt the business of teaching Loss of faculty and/or staff resources Sudden illness, family emergencies…. Unexpected resignations Planned retirements Loss of electronic resources Loss of physical resources – electricity, space, equipment, etc. Physical disasters- weather, fire, etc. Malicious destruction/interference And more……….. Continuity of business planning vs. Disaster recovery Proactive – Continuity of business plan Reactive – Disaster recovery Essential elements Risk assessment Most important vulnerabilities Most likely scenarios of business interruption Standard operating procedures to mitigate risk Creation based on current risk assessment On-going monitoring based on continuous risk assessment Protocols for business interruption or disaster recovery