Position Description Section 1: Position Details Level 3 November Position Title: Administration and Business Support Officer Education Services Classification Date: – 0.4 FTE 2016 Position Reports To: Service Manager Education Stream/Team: Carer and Community Services – Education Services To provide administrative and business support to the Education Internal Primary Function Key Services team by: Relationships Education Services Administration Coordinator Providing customer service to internal and external clients and other internal administration staff Preparing invoices, documents, agreements, and reports All Carers Victoria staff members and Maintaining accurate records volunteers. Primary contacts are with staff from Generating and following up existing and potential business the same team and related programs leads. External Service providers Family Carers Community groups, business and government sector Section 2: Selection Criteria Experience & Qualifications Requirements Qualifications in Office istration or a related area would be highly Key Skills and Drivers Licence Required: Yes No regarded. Qualifications Current National Police Records Check Yes No Proficiency with the MS Office Professional Suite particularly required to meet Excel Current Working with Children Checks: Yes No position objectives Demonstrated exceptional customer service skills Excellent numeracy, literacy, verbal and written expression Travel Requirements: Ability to work independently with a minimum of supervision whilst able to work in a team environment None Occasional Regular Frequent Overnight Well-developed organisational and time management skills N/A Local State-wide Interstate Weekend Contribute to the development and maintenance of systems to streamline administrative operations. OHS: Office duties: Computer, keyboarding, mouse and phone use; light lifting and bending e.g. files, folders, room set up Moving office equipment e.g. Computers, boxes, deliveries Transport/lift/assemble equipment for events and presentations
Position Description Section 1: Position Details Position Title: Administration and Business Support Officer – Education Services Classification Level 3 0.4 FTE Date: November 2016 Position Reports To: Service Manager – Education Stream/Team: Carer and Community Services Education Services Primary Function To provide administrative and business support to the Education Services team by: Providing customer service to internal and external clients Preparing invoices, documents, agreements, and reports Maintaining accurate records Generating and following up existing and potential business leads. Key Relationships Internal Education Services Administration Coordinator and other internal administration staff All Carers Victoria staff members and volunteers. Primary contacts are with staff from the same team and related programs External Service providers Family Carers Community groups, business and government sector Section 2: Selection Criteria Experience & Qualifications Requirements Key Skills and Qualifications required to meet position objectives Qualifications in Office istration or a related area would be highly regarded. Proficiency with the MS Office Professional Suite particularly Excel Demonstrated exceptional customer service skills Excellent numeracy, literacy, verbal and written expression Ability to work independently with a minimum of supervision whilst able to work in a team environment Well-developed organisational and time management skills Contribute to the development and maintenance of systems to streamline administrative operations. Drivers Licence Required: Yes No Current National Police Records Check Yes No Current Working with Children Checks: Yes No Travel Requirements: None Occasional Regular Frequent Overnight N/A Local State-wide Interstate Weekend OHS: Office duties: Computer, keyboarding, mouse and phone use; light lifting and bending e.g. files, folders, room set up Moving office equipment e.g. Computers, boxes, deliveries Transport/lift/assemble equipment for events and presentations