Phase 2 Examples of Integration Work Underway Throughout Phase 2, we have been asking ourselves the questions: What do we have? What can we build on? What do we need? This section describes some examples of integration work underway in Contra Costa County that exemplify our Mission and Vision. West County Health Center (El Portal) The El Portal Clinic provides mental health services to Medi-Cal and low income Central or South Contra Costa adults including: assessment and evaluation, medication support services, medication evaluation and management. The clinic also has specialized services for the TAY population. The El Portal Clinic has been an integrated hub since January, 2014, and staffing now includes and AOD specialist and Housing Specialist in addition to Mental Health staff. Behavioral Health Access Line The Mental Health Access Line is transitioning to the Behavioral Health Access Line. This transition includes the integration of AOD and Homeless Programs into the Access line services as well as improvements to the infrastructure of the system, such as decreasing wait times to speak to clinician, reducing number of unnecessary calls, improving accuracy of connections to clerks versus clinicians who can handle more challenging cases, and adding a call back feature. Concord Health Center (Respite Center) The Philip Dorn Respite Center, located in Concord, is a respite care program for homeless adults who are discharging from local hospitals and require medical stabilization services. Respite care refers to recuperative services for those homeless persons who may not meet medical criteria for hospitalization, but who are too sick or medically vulnerable to reside in an emergency shelter and cannot be returned to the streets. This program is a joint effort between the Homeless Program and Health Care for the Homeless. The primary goal of this program and all emergency housing programs is to get homeless persons off of the street and help them achieve their highest level of self-sufficiency. Services Include: Case management (resources, advocacy, and guidance) Medical care and linkages Enrollment in Benefits and health coverage Referral for alcohol/other drugs detox and residential treatment services Meals Housing Search assistance
Phase 2 Examples of Integration Work Underway Throughout Phase 2, we have been asking ourselves the questions: What do we have? What can we build on? What do we need? This section describes some examples of integration work underway in Contra Costa County that exemplify our Mission and Vision. West County Health Center (El Portal) The El Portal Clinic provides mental health services to Medi-Cal and low income Central or South Contra Costa adults including: assessment and evaluation, medication support services, medication evaluation and management. The clinic also has specialized services for the TAY population. The El Portal Clinic has been an integrated hub since January, 2014, and staffing now includes and AOD specialist and Housing Specialist in addition to Mental Health staff. Behavioral Health Access Line The Mental Health Access Line is transitioning to the Behavioral Health Access Line. This transition includes the integration of AOD and Homeless Programs into the Access line services as well as improvements to the infrastructure of the system, such as decreasing wait times to speak to clinician, reducing number of unnecessary calls, improving accuracy of connections to clerks versus clinicians who can handle more challenging cases, and adding a call back feature. Concord Health Center (Respite Center) The Philip Dorn Respite Center, located in Concord, is a respite care program for homeless adults who are discharging from local hospitals and require medical stabilization services. Respite care refers to recuperative services for those homeless persons who may not meet medical criteria for hospitalization, but who are too sick or medically vulnerable to reside in an emergency shelter and cannot be returned to the streets. This program is a joint effort between the Homeless Program and Health Care for the Homeless. The primary goal of this program and all emergency housing programs is to get homeless persons off of the street and help them achieve their highest level of self-sufficiency. Services Include: Case management (resources, advocacy, and guidance) Medical care and linkages Enrollment in Benefits and health coverage Referral for alcohol/other drugs detox and residential treatment services Meals Housing Search assistance