Visual aids are a great assistance to the speaker as well as to the audience. serve to allow the speaker to remember all the important points and stay on the track. 5.8 Explain/Evaluate effectiveness/advantages/disadvantages of visual aids in non-verbal format Advantages Disadvantages Slides can effectively show images and animations Slides are boring if no images are included Slides can effectively emphasize key details Slides can be overwhelming if too many details are included Posters for one on one exchanges with the Posters are difficult to read in crowded hallways speaker White boards & chalk boards are good if the pace White boards & chalk boards are difficult to read of the presentation is slow & natural. if handwriting is poor Handouts ensures that audience leaves with the Hand-outs can be distracting if handed out too message early. Web pages provide links to supplemental Web requires a backup in case of computer resources problems 5.9 Explain how to respond to questions about work and presentations in a non-aggressive and professional manner. 1 Prepare for Read through your presentation and make a list of as many questions as you can questions think. 2 Limit question This enables you not to exceed the allocated time for the presentation. time If there are still people who want to ask questions, make yourself available afterwards 3 Remain calm and Be aware of your body language open Do not fold your arms or put your hands on your hips in a defensive way 4 Listen carefully to Write down the key words of the questions so that you don’t forget the question each questions 5 Be sure you know Clarify the question by repeating it to ensure you have understood it what you are asked 6 Pause and consider Take some time to pause before you launch into a response your answer 7 Answer clearly and Remain calm, speak audible and keep responses brief calmly 8 Be honest if you do Admit it if you do not know the answer to a question. not know the Offer to get back with an answers answer Always deliver on your promise Remain professional, polite and calm when people ask questions to try to discredit 9 Remain professional, polite you. and calm Do not argue and become aggressive Answer the question as best you can and move on. 10 Acknowledge Be gracious in your response, when some alerts you to an you made and do errors made not become defensive Apologise for the error and promise to provide every one with the correct details 5.10 Discuss how to handle feedback and amend plans [AFTER]
Visual aids are a great assistance to the speaker as well as to the audience. serve to allow the speaker to remember all the important points and stay on the track. 5.8 Explain/Evaluate effectiveness/advantages/disadvantages of visual aids in non-verbal format Advantages Disadvantages Slides can effectively show images and animations Slides can effectively emphasize key details Slides are boring if no images are included Slides can be overwhelming if too many details are included Posters for one on one exchanges with the speaker Posters are difficult to read in crowded hallways White boards & chalk boards are good if the pace of the presentation is slow & natural. White boards & chalk boards are difficult to read if handwriting is poor Handouts ensures that audience leaves with the message Hand-outs can be distracting if handed out too early. Web pages provide links to supplemental resources Web requires a backup in case of computer problems 5.9 Explain how to respond to questions about work and presentations in a non-aggressive and professional manner. 1 Prepare for questions Read through your presentation and make a list of as many questions as you can think. 2 Limit question time This enables you not to exceed the allocated time for the presentation. If there are still people who want to ask questions, make yourself available afterwards 3 Remain calm and open Be aware of your body language Do not fold your arms or put your hands on your hips in a defensive way 4 Listen carefully to each questions Write down the key words of the questions so that you don’t forget the question 5 Be sure you know what you are asked Clarify the question by repeating it to ensure you have understood it 6 Pause and consider your answer Take some time to pause before you launch into a response 7 Answer clearly and calmly Remain calm, speak audible and keep responses brief 8 Be honest if you do not know the answer Admit it if you do not know the answer to a question. Offer to get back with an answers Always deliver on your promise 9 Remain professional, polite and calm Remain professional, polite and calm when people ask questions to try to discredit you. Do not argue and become aggressive Answer the question as best you can and move on. 10 Acknowledge errors made Be gracious in your response, when some alerts you to an you made and do not become defensive Apologise for the error and promise to provide every one with the correct details 5.10 Discuss how to handle feedback and amend plans [AFTER]