Improving and measuring quality of services complaints and Record of professional innovation and investigations introduction of change therefore supporting a flexible and responsive service Experience in managing meetings Understanding of Expert knowledge of Specialist Palliative Care wider NHS Health with the associated clinical assessment and Care analytical skills Strategy Knowledge IT Literate Knowledge of the regulatory frameworks and Knowledge of CQC national standards for palliative and end of life Regulations and care. Compliance Knowledge of Clinical Governance including experience in Health and Safety, Risk and Knowledge of Data COSHH assessment Management and Understanding of Information Governance and Analysis GDPR Communication Excellent communication skills; verbal and written. Skills Excellent interpersonal skills; able to deal with conflict. Excellent time management and prioritisation skills. Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to quality of service delivery A role model for best practice. Personal A cooperative and collaborative team player. attributes A problem solver and decision maker, who stays calm at a time of crisis. Can influence, motivate and encourage others. Commitment to continuous practice development for self and others. Current driving licence and access to a vehicle for work purposes Other Live within reasonable commuting distance of the hospice (<1 hour) for on call purposes.
Improving and measuring quality of services Record of professional innovation and introduction of change therefore supporting a flexible and responsive service Experience in managing meetings complaints and investigations Knowledge Expert knowledge of Specialist Palliative Care with the associated clinical assessment and analytical skills IT Literate Knowledge of the regulatory frameworks and national standards for palliative and end of life care. Knowledge of Clinical Governance including experience in Health and Safety, Risk and COSHH assessment Understanding of Information Governance and GDPR Understanding of wider NHS Health Care Strategy Knowledge of CQC Regulations and Compliance Knowledge of Data Management and Analysis Communication Skills Excellent communication skills; verbal and written. Excellent interpersonal skills; able to deal with conflict. Personal attributes Excellent time management and prioritisation skills. Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to quality of service delivery A role model for best practice. A cooperative and collaborative team player. A problem solver and decision maker, who stays calm at a time of crisis. Can influence, motivate and encourage others. Commitment to continuous practice development for self and others. Other Current driving licence and access to a vehicle for work purposes Live within reasonable commuting distance of the hospice (<1 hour) for on call purposes.