Does not adapt approach Is usually able to maintain Maintains flexibility in Consistently maintains Adapts tactics or breaks to delivering results when flexibility in delivering delivering flexibility by adapting down barriers to achieve circumstances change customer focused results results tactics or breaking down optimal, timely results barriers to achieve optimal, timely results Fails to understand the Occasionally fails to Understands the Effectively understands Helps others effectively requirements of a situation; understand the requirements of different requirements of different adapt to different situations has difficulty modifying requirements of different situations and effectively situations and adapts when under stress and his/her behavior to meet situations; is usually able to adapts his/her behavior his/her behavior even pressure the needs of more stressful adapt his/her behavior even when under stress when under extreme stress or complex situations under pressure and pressure and pressure Resists new technology Usually accepts new Readily accepts new Proactively seeks out new Helps others learn how to and clings to current tools technology as part of technology as part of technology as part of apply new technology to at his/her disposal his/her job and uses it to his/her job and uses it to his/her job and uses it to their work to improve improve efficiency or continually improve effectively improve efficiency or quality of work quality of his/her work efficiency or the quality of efficiency or quality or work products products his/her work products products Initiative Proactively identifies ways to contribute to the goals and missions; achieves results without needing Definition: State’s reminders from others; identifies and takes action to address problems and opportunities Unsatisfactory Successful Performer - Successful Performer Successful Performer - Exceptional Performer Performer Minus Plus Frequently needs Usually completes Completes assignments Consistently completes Takes the initiative to reminders to complete assignments without without the need for assignments early; meets complete assignments work assignments prompting from his/her prompting from his/her expectations regarding the early; exceeds supervisor supervisor or others timing of deliverables expectations regarding the timing of deliverables
Does not adapt approach to delivering results when circumstances change Is usually able to maintain flexibility in delivering customer focused results Maintains flexibility in delivering results Consistently maintains flexibility by adapting tactics or breaking down barriers to achieve optimal, timely results Adapts tactics or breaks down barriers to achieve optimal, timely results Fails to understand the requirements of a situation; has difficulty modifying his/her behavior to meet the needs of more stressful or complex situations Occasionally fails to understand the requirements of different situations; is usually able to adapt his/her behavior under pressure Understands the requirements of different situations and effectively adapts his/her behavior even when under stress and pressure Effectively understands requirements of different situations and adapts his/her behavior even when under extreme stress and pressure Helps others effectively adapt to different situations when under stress and pressure Resists new technology and clings to current tools at his/her disposal Usually accepts new technology as part of his/her job and uses it to improve efficiency or quality of his/her work products Readily accepts new technology as part of his/her job and uses it to continually improve efficiency or the quality of his/her work products Proactively seeks out new technology as part of his/her job and uses it to effectively improve efficiency or quality or work products Helps others learn how to apply new technology to their work to improve efficiency or quality of work products Initiative Definition: Proactively identifies ways to contribute to the State’s goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities Unsatisfactory Performer Successful Performer - Minus Successful Performer Successful Performer - Plus Exceptional Performer Frequently needs reminders to complete work assignments Usually completes assignments without prompting from his/her supervisor Completes assignments without the need for prompting from his/her supervisor or others Consistently completes assignments early; meets expectations regarding the timing of deliverables Takes the initiative to complete assignments early; exceeds expectations regarding the timing of deliverables