Problem-solving techniques may be rational or creative, and include: AC 3.3 Rational problem-solving Describe techniques Root Cause Analysis (RCA) and diagrams ‘fishbone’ to identify and solve Creative problem-solving problems within a Brainstorming team 5Ws (Who, What, When, Why) Six Thinking Hats Mind-Mapping You are required to describe the principal features of two or more techniques within a team. Answer: Pass or Referral Section comments (optional): Verification comments (optional): Learning Outcome / Section 4: Understand the impact of change management within a team Assessor feedback on AC Assessment Criteria Assessment Guidance [comments not necessary in (AC) box] There are many reasons for organisational change, such as: AC 4.1 The need to improve quality, productivity, profit Describe typical Innovation reasons for New technology organisational Cost reductions change Changing market conditions Out-of-date working practices Etc. You are required to describe the principal features of two or more typical reasons for organisational change. Answer: Pass or Referral
AC 3.3 Describe techniques to identify and solve problems within a team Problem-solving techniques may be rational or creative, and include: Rational problem-solving Root Cause Analysis (RCA) and ‘fishbone’ diagrams Creative problem-solving Brainstorming 5Ws (Who, What, When, Why) Six Thinking Hats Mind-Mapping You are required to describe the principal features of two or more techniques within a team. Answer: Pass or Referral Section comments (optional): Verification comments (optional): Learning Outcome / Section 4: Understand the impact of change management within a team Assessment Criteria (AC) Assessment Guidance Assessor feedback on AC [comments not necessary in box] AC 4.1 Describe typical reasons for organisational change There are many reasons for organisational change, such as: The need to improve quality, productivity, profit Innovation New technology Cost reductions Changing market conditions Out-of-date working practices Etc. You are required to describe the principal features of two or more typical reasons for organisational change. Answer: Pass or Referral