all or part of the investigation report to the complainant; and the person who received or sought the health service is not the complainant, give all or part of the investigation report to that person if that person has agreed to be notified about the outcome of the complaint. (4) For a referral investigation, the Commissioner must give the investigation report to the Minister. 52 Response by health service provider A health service provider who received an investigation report under section 51 setting out recommendations that apply to the health service provider must not, without reasonable excuse, fail to give a written response to that investigation report to the Commissioner, within the time set out in the investigation report by the Commissioner, which— the action that has been taken to implement the recommendations; and a recommendation has not been implemented, gives a reason why the recommendation has not been implemented and sets out a plan— implement the recommendation; or (ii) to address the issue dealt with in the recommendation. Penalty: In the case of a natural person, 60 penalty units; In the case of a body corporate, 300 penalty units.
all or part of the investigation report to the complainant; and the person who received or sought the health service is not the complainant, give all or part of the investigation report to that person if that person has agreed to be notified about the outcome of the complaint. (4) For a referral investigation, the Commissioner must give the investigation report to the Minister. 52 Response by health service provider A health service provider who received an investigation report under section 51 setting out recommendations that apply to the health service provider must not, without reasonable excuse, fail to give a written response to that investigation report to the Commissioner, within the time set out in the investigation report by the Commissioner, which— the action that has been taken to implement the recommendations; and a recommendation has not been implemented, gives a reason why the recommendation has not been implemented and sets out a plan— implement the recommendation; or (ii) to address the issue dealt with in the recommendation. Penalty: In the case of a natural person, 60 penalty units; In the case of a body corporate, 300 penalty units.