Information that is user Easy to understand G1 friendly/reader friendly Information that is user Fridge magnet G2 friendly/reader friendly Information that is user An orientation pack G6 friendly/reader friendly Information that is user Use of whole words rather than G4 friendly/reader friendly abbreviations Verbal Information Someone independent to explain G1, G4 information Verbal Information A phone recording G2, G4 Verbal Information Advocate to phone consumer to provide G2 information Verbal Information An advocate to visit unit and talk to G6 consumers about what they do Content of information Information about services (crisis or other G1, G2, G4 support) Content of information Information on human rights G2, G4 Content of information Information about advocacy G3, G6 Content of information Information on advance statements G3, G5 – Duration? Why make one? How can it be effective? When to make one? How to make one? Content of information Information about what IMHA does G3, G4
Information that is user friendly/reader friendly Easy to understand G1 Information that is user friendly/reader friendly Fridge magnet G2 Information that is user friendly/reader friendly An orientation pack G6 Information that is user friendly/reader friendly Use of whole words rather than abbreviations G4 Verbal Information Someone independent to explain information G1, G4 Verbal Information A phone recording G2, G4 Verbal Information Advocate to phone consumer to provide information G2 Verbal Information An advocate to visit unit and talk to consumers about what they do G6 Content of information Information about services (crisis or other support) G1, G2, G4 Content of information Information on human rights G2, G4 Content of information Content of information Information about advocacy G3, G6 Information on advance statements – Duration? Why make one? How can it be effective? When to make one? How to make one? G3, G5 Content of information Information about what IMHA does G3, G4