experienced during hospitalisation These factors were influenced by the interpersonal interactions that patients experienced Williams, A62 2005 Semi-structured Thematic 40 patients who To investigate the All of the patients in the Database interviews and were, or who impact of the hospital experienced feelings of observation recently had been, environment on reduced personal control that hospitalised patients’ experiences of negatively affected their care personal control and experience 32 nurses the influence on health status Williams, A63 2006 Semi-structured Thematic 40 patients who To explain the Patients’ degree of emotional Database interviews and were, or who perceived therapeutic comfort was important for a observation recently had been, effects of interpersonal positive care experience hospitalised interactions experienced by The interpersonal skills of the 32 nurses patients during healthcare staff influenced hospitalisation the emotional comfort of patients Williams, A64 2008 Semi-structured Thematic 56 patients who To further develop the Patients’ experience of feeling Database interviews and were, or who theory of optimising secure, their level of knowing observation recently had been, personal control to and their level of personal hospitalised facilitate emotional value in terms of aspects of comfort, in relation to the hospital environment therapeutic and either contributed to feelings aspects of of reduced personal control or the hospital facilitated patients’ ability to environment optimise their personal
experienced during hospitalisation These factors were influenced by the interpersonal interactions that patients experienced Williams, A62 2005 Semi-structured interviews and observation Thematic 40 patients who were, or who recently had been, hospitalised 32 nurses To investigate the impact of the hospital environment on patients’ experiences of personal control and the influence on health status All of the patients in the experienced feelings of reduced personal control that negatively affected their care experience Database Williams, A63 2006 Semi-structured interviews and observation Thematic 40 patients who were, or who recently had been, hospitalised 32 nurses To explain the perceived therapeutic effects of interpersonal interactions experienced by patients during hospitalisation Patients’ degree of emotional comfort was important for a positive care experience The interpersonal skills of the healthcare staff influenced the emotional comfort of patients Database Williams, A64 2008 Semi-structured interviews and observation Thematic 56 patients who were, or who recently had been, hospitalised To further develop the theory of optimising personal control to facilitate emotional comfort, in relation to therapeutic and aspects of the hospital environment Patients’ experience of feeling secure, their level of knowing and their level of personal value in terms of aspects of the hospital environment either contributed to feelings of reduced personal control or facilitated patients’ ability to optimise their personal Database