landfill operators fail Dinas to close gates Landfill construction and/or Relatively minor but repetitive Multiple individuals, families, operation related road and widespread problems or larger groups traffic raising dust and/or wind-blown waste that settles on clothes hung out to dry Landfill Community groups, Significant and larger repetitive rehabilitation/extension nongovernmental or problems construction vibration community-based allegedly causing structural organizations, or local and/or aesthetic damage to governments building Landfill operations Community groups, Major claims that the project adversely impacting a nongovernmental or proponent activities have community’s water supply resulted in significant adverse (leachate), making it unsafe organizations, or local impacts on larger populations for drinking, livestock, governments of people and/or irrigation Dinas landfill operation Nongovernmental Major claims over policy or noncompliance with its own organizations, community procedural issues policies; failure to follow groups or community-based guidelines for adequate organizations, or local consultation to achieve governments prior and informed consent; inadequate resettlement and compensation of affected populations Detailed steps for grievance handling are provided as an example in Annex 13, from which cities/projects will develop and tailor their own structures and procedures. The landfill authorities provide training for personnel involved in documenting Training. and managing external stakeholders’ grievances. Table 9: Training for grievance resolution unit, DLH staffs, PAPs Position Training Timing
Dinas landfill operators fail to close gates Landfill construction and/or operation related road traffic raising dust and/or wind-blown waste that settles on clothes hung out to dry Multiple individuals, families, or larger groups Relatively minor but repetitive and widespread problems Landfill rehabilitation/extension construction vibration allegedly causing structural and/or aesthetic damage to building Community groups, nongovernmental or community-based organizations, or local governments Significant and larger repetitive problems Landfill operations adversely impacting a community’s water supply (leachate), making it unsafe for drinking, livestock, and/or irrigation Community groups, nongovernmental or organizations, or local governments Major claims that the project proponent activities have resulted in significant adverse impacts on larger populations of people Dinas landfill operation noncompliance with its own policies; failure to follow guidelines for adequate consultation to achieve prior and informed consent; inadequate resettlement and compensation of affected populations Nongovernmental organizations, community groups or community-based organizations, or local governments Major claims over policy or procedural issues Detailed steps for grievance handling are provided as an example in Annex 13, from which cities/projects will develop and tailor their own structures and procedures. Training. The landfill authorities provide training for personnel involved in documenting and managing external stakeholders’ grievances. Table 9: Training for grievance resolution unit, DLH staffs, PAPs Position Training Timing