broader evaluation criteria; a process for information collection and analysis; identification of challenges to achieving the evaluation purpose; allocation of tasks among the evaluation team; and key timings and milestones. The evaluation team was briefed by DFAT in Honiara and Canberra. The evaluation team leader consulted with the SIWA General Manager prior to in-country consultations. Document review The evaluation team reviewed the key documents provided by DFAT Honiara and Solomon Water. The review: Provided an overview of contextual factors relevant to the program. Made a preliminary assessment of progress towards Development Plan outputs and objective. Made a preliminary assessment of the status of implementation of activities/projects under the Development Plan. Described the common challenges experiences by the program. The evaluation team also reviewed literature regarding budget support approaches. The review informed the lines of enquiry for the data collection phase of the evaluation. Data collection and analysis Data collection The evaluation team travelled to Honiara 2-12 May to collect and validate data. The evaluation team collected, triangulated and reviewed additional data through individual interviews, site visits and small group discussions. The evaluation team met with ~50 stakeholders including: Solomon Water management, staff and SIWA Board members (n=4); DFAT officials; Solomon Islands Government officials; Civil society representatives; SIWA customers (individuals, hotels, hospital); and, JICA. The evaluation team undertook group and individual interviews with SIWA management, SIWA Board members and DFAT technical advisers. Interview guides steered the semi-structured interviews, which were conversational in nature. The guides acted as prompts to ensure major topics were explored and were adjusted throughout the process to pick up new trails of data, where they emerged and tested them in subsequent interviews. The evaluation team gathered personal accounts by asking all non-Solomon interviewees to share their experiences of changes in water supply/water quality/customer relations in their homes, communities and workplaces. Data analysis Analysis of the data occurred on an ongoing basis during the data collection phase. The evaluation team recorded and tracked analytical insights during the data collection phase, and set aside time each day to briefly discuss their major observations, impressions and emergent sense-making of the data. The evaluation team took extensive notes of all interviews. They coded the interview notes and transcribed them into a matrix against the key evaluation questions, emerging themes and other comments.
broader evaluation criteria; a process for information collection and analysis; identification of challenges to achieving the evaluation purpose; allocation of tasks among the evaluation team; and key timings and milestones. The evaluation team was briefed by DFAT in Honiara and Canberra. The evaluation team leader consulted with the SIWA General Manager prior to in-country consultations. Document review The evaluation team reviewed the key documents provided by DFAT Honiara and Solomon Water. The review: Provided an overview of contextual factors relevant to the program. Made a preliminary assessment of progress towards Development Plan outputs and objective. Made a preliminary assessment of the status of implementation of activities/projects under the Development Plan. Described the common challenges experiences by the program. The evaluation team also reviewed literature regarding budget support approaches. The review informed the lines of enquiry for the data collection phase of the evaluation. Data collection and analysis Data collection The evaluation team travelled to Honiara 2-12 May to collect and validate data. The evaluation team collected, triangulated and reviewed additional data through individual interviews, site visits and small group discussions. The evaluation team met with ~50 stakeholders including: Solomon Water management, staff and SIWA Board members (n=4); DFAT officials; Solomon Islands Government officials; Civil society representatives; SIWA customers (individuals, hotels, hospital); and, JICA. The evaluation team undertook group and individual interviews with SIWA management, SIWA Board members and DFAT technical advisers. Interview guides steered the semi-structured interviews, which were conversational in nature. The guides acted as prompts to ensure major topics were explored and were adjusted throughout the process to pick up new trails of data, where they emerged and tested them in subsequent interviews. The evaluation team gathered personal accounts by asking all non-Solomon interviewees to share their experiences of changes in water supply/water quality/customer relations in their homes, communities and workplaces. Data analysis Analysis of the data occurred on an ongoing basis during the data collection phase. The evaluation team recorded and tracked analytical insights during the data collection phase, and set aside time each day to briefly discuss their major observations, impressions and emergent sense-making of the data. The evaluation team took extensive notes of all interviews. They coded the interview notes and transcribed them into a matrix against the key evaluation questions, emerging themes and other comments.