Requested information The registered agency generates and utilises Business plan surplus to achieve its business goals. Performance against business plan Financial performance report Annual audited financial statements May be requested Strategic/development/growth plan Scenario planning or stress testing Requested information Implementing appropriate The registered management structure, agency’s Up to date policies and procedures eg. staff recruitment, resource planning and management structures, systems, policies and procedures are information management systems systems, policies and procedures to ensure the Business plan operational needs of its Current organisational structure business can be met Risk register and management plan (HAs) (including having people with the right skills and May be requested experience and the systems and resources to achieve the Profiles of senior staff intended outcomes of its Staff induction and training information business). Risk register and management plan (HPs) Requested information The registered agency must be managed effectively Business plan to achieve the outcomes of its business plan in a timely manner and within a continuous improvement Financial performance report framework. Performance against performance standards Performance against business plan May be requested Quality improvement plan •
The registered agency generates and utilises surplus to achieve its business goals. Requested information Business plan Performance against business plan Financial performance report Annual audited financial statements May be requested Strategic/development/growth plan Scenario planning or stress testing Implementing appropriate management structures, systems, policies and procedures to ensure the operational needs of its business can be met (including having people with the right skills and experience and the systems and resources to achieve the intended outcomes of its business). The registered agency’s management structure, systems, policies and procedures are Requested information Up to date policies and procedures eg. staff recruitment, resource planning and information management systems Business plan Current organisational structure Risk register and management plan (HAs) May be requested Profiles of senior staff Staff induction and training information Risk register and management plan (HPs) The registered agency must be managed effectively to achieve the outcomes of its business plan in a timely manner and within a continuous improvement framework. Requested information Business plan Financial performance report Performance against performance standards Performance against business plan May be requested • Quality improvement plan