T. (IT) IT Resources and the point of contact for issues is listed below. Resource Responsible Point of Contact – Apparatus Headset CAD Remote Terminal Cellular Phone Fire Station Alerting Fire Station Paging Fire Station Radio All issues should be entered into the , which is GPS Unit available online at MCFRS Quicklinks. Messaging (MCEN, Active911, CodeMsg, etc) Additional questions can be directed to: Mobile Data Computer () Mobile Portable Telephone Business Line – Telephone ECC Direct Line – Tone Alert Pager Station Desktop Computer Mapping Computer Printer* Fax* Copier* Call the County IT Help Desk 240-777-2828 Scanner County Network (LAN) Internet Connection Wi-Fi Electronic Patient Care Report EMS Duty Officer (ePCR) computer Comcast Customer Service 301-424-4400 or Comcast Commercial Accounts - Todd Archibald Cable TV Service or County Cable TV Liaisons: Margie Williams 240-777-3762 Bryan Forney 240-821-7199 Keith Watkins 240-777-3793 * If a printer, fax, or copier cartridge is replaced, please notify the individual assigned the collateral duty to manage station supplies.
T. (IT) IT Resources and the point of contact for issues is listed below. Resource Responsible – Point of Contact Apparatus Headset CAD Remote Terminal Cellular Phone Fire Station Alerting Fire Station Paging Fire Station Radio GPS Unit Messaging (MCEN, Active911, CodeMsg, etc) Mobile Data Computer () Mobile Portable Telephone – Business Line Telephone – ECC Direct Line Tone Alert Pager All issues should be entered into the , which is available online at MCFRS Quicklinks. Additional questions can be directed to: Station Desktop Computer Mapping Computer Printer* Fax* Copier* Scanner County Network (LAN) Internet Connection Wi-Fi Call the County IT Help Desk 240-777-2828 Electronic Patient Care Report (ePCR) computer EMS Duty Officer Cable TV Service Comcast Customer Service 301-424-4400 or Comcast Commercial Accounts - Todd Archibald or County Cable TV Liaisons: Margie Williams 240-777-3762 Bryan Forney 240-821-7199 Keith Watkins 240-777-3793 * If a printer, fax, or copier cartridge is replaced, please notify the individual assigned the collateral duty to manage station supplies.