to the discrimination and marginalisation faced by LGBTI communities in Australia (National Lesbian Gay Bisexual Transgender Intersex Health Alliance, 2010). Actions could include: Enhancing the capability of the workforce to improve service provision to LGBTI groups by: Improving linkages between AOD services and LGBTI specific agencies at clinician and management levels; Ensuring that appropriate interagency referral processes are in Ensuring that there is LGBTI representation and participation in service planning; Ensuring that all workers have access to the training and support they need for culturally aware and competent practice with LGBTI clients; Better targeting communities with AOD prevention/harm reduction campaigns and including LGBTI representation in the development and focus-testing of prevention campaigns; and Developing procedures which encourage the recruitment of LGBTI workers. Key Performance Indicators could include: Number of workforce development programs to enhance linkages between AOD and specific agencies. Career satisfaction, stress and burnout rates among LGBTI staff providing AOD services. Number of workers recruited. Extent of involvement of LGBTI individuals in service planning. Outcome area 10: Enhance the capacity of generalist health, community, welfare and support services workers to prevent and reduce AOD harm Alcohol and other drug problems are common in the Australian population, and generalist providers need the ability to recognise and assist individuals experiencing AOD harm. Many of these individuals do not attend specialist AOD services. In rural and remote areas specialist AOD services may not be accessible. Given the extent to which AOD problems co-occur with other health and social problems, people experiencing AOD harm are highly likely to present to other human service providers who can be in a position to provide assistance and/or refer appropriately. Enhancing generalist workers’ understanding of the needs of AOD clients would facilitate a wrong door’ approach to screening and intervention and greatly assist in the provision of ‘no appropriate interventions, particularly at a population health level. In this context, it is especially important for generalist workers to have a good understanding of the evidence base concerning screening and brief interventions, so that they can incorporate these strategies into their practice. At present, however, the dearth of education and training opportunities at prevocational, undergraduate and inservice levels is a major impediment to better engaging the generalist workforce in reducing AOD harm.
to the discrimination and marginalisation faced by LGBTI communities in Australia (National Lesbian Gay Bisexual Transgender Intersex Health Alliance, 2010). Actions could include: Enhancing the capability of the workforce to improve service provision to LGBTI groups by: Improving linkages between AOD services and LGBTI specific agencies at clinician and management levels; Ensuring that appropriate interagency referral processes are in Ensuring that there is LGBTI representation and participation in service planning; Ensuring that all workers have access to the training and support they need for culturally aware and competent practice with LGBTI clients; Better targeting communities with AOD prevention/harm reduction campaigns and including LGBTI representation in the development and focus-testing of prevention campaigns; and Developing procedures which encourage the recruitment of LGBTI workers. Key Performance Indicators could include: Number of workforce development programs to enhance linkages between AOD and specific agencies. Career satisfaction, stress and burnout rates among LGBTI staff providing AOD services. Number of workers recruited. Extent of involvement of LGBTI individuals in service planning. Outcome area 10: Enhance the capacity of generalist health, community, welfare and support services workers to prevent and reduce AOD harm Alcohol and other drug problems are common in the Australian population, and generalist providers need the ability to recognise and assist individuals experiencing AOD harm. Many of these individuals do not attend specialist AOD services. In rural and remote areas specialist AOD services may not be accessible. Given the extent to which AOD problems co-occur with other health and social problems, people experiencing AOD harm are highly likely to present to other human service providers who can be in a position to provide assistance and/or refer appropriately. Enhancing generalist workers’ understanding of the needs of AOD clients would facilitate a ‘no wrong door’ approach to screening and intervention and greatly assist in the provision of appropriate interventions, particularly at a population health level. In this context, it is especially important for generalist workers to have a good understanding of the evidence base concerning screening and brief interventions, so that they can incorporate these strategies into their practice. At present, however, the dearth of education and training opportunities at prevocational, undergraduate and inservice levels is a major impediment to better engaging the generalist workforce in reducing AOD harm.