How to select communication options In emergency cash responses, it is common to use several communication options. Written options Oral options Leaflets and flyers Megaphones Notice boards and posters Community meetings Distribution (or programme participant) cards Community committees Agreements between the programme and each Radio programme participant Theatre Short message service (SMS) messaging Hotlines or help desks Newspapers Models and demonstrations Social media methods using the internet Door-to-door community mobilizers In order to select the options that are most appropriate to your context and needs, reflect on the factors that may affect the different communication options. Remember to consult community members as soon as the situation allows. Below you will find a table with relevant questions. Factors Questions What existing communication channels are present in the community? Local situation What planned programme activities could be used? How accessible is the community? How do people find out, currently, what is happening? What methods do community members prefer? Is certain information for the whole community or only for programme Target audience participants? What are the levels of literacy among men and women? How can more-vulnerable groups be reached? Is there a risk that certain information will be misunderstood? Risk management Could certain communication methods put staff or community members at risk? Available resources What staff and budget are available for communication? Does the programme want to gather feedback while sharing information? Two-way communication Are people likely to have questions?
How to select communication options In emergency cash responses, it is common to use several communication options. Written options Oral options Leaflets and flyers Notice boards and posters Distribution (or programme participant) cards Agreements between the programme and each programme participant Short message service (SMS) messaging Newspapers Social media methods using the internet Megaphones Community meetings Community committees Radio Theatre Hotlines or help desks Models and demonstrations Door-to-door community mobilizers In order to select the options that are most appropriate to your context and needs, reflect on the factors that may affect the different communication options. Remember to consult community members as soon as the situation allows. Below you will find a table with relevant questions. Factors Questions Local situation What existing communication channels are present in the community? What planned programme activities could be used? How accessible is the community? Target audience How do people find out, currently, what is happening? What methods do community members prefer? Is certain information for the whole community or only for programme participants? What are the levels of literacy among men and women? How can more-vulnerable groups be reached? Risk management Is there a risk that certain information will be misunderstood? Could certain communication methods put staff or community members at risk? Available resources What staff and budget are available for communication? Two-way communication Does the programme want to gather feedback while sharing information? Are people likely to have questions?