7 10mins Skills for advocacy To clarify the two key skill sets that contribute to being an effective advocate listening and expressing. – 8 9 5mins Listening effectively To clarify that listening is not just about it’s important ‘hearing’, to demonstrate that we are listening and understanding. 10 5mins Expressing yourself effectively To clarify that expressing isn’t just about speaking. 11 5mins Introducing practice The workshops will offer learners practical exercises to define, ‘skills workshops’ explore and enhance their interpersonal skills to improve their ability to offer advocacy support. 12 40-45mins Workshop A Active listening – 13 Modes of listening To clarify with learners what is meant by the term Flipchart sheets ‘active listening’. 14 Skills practice My holiday To offer learners an opportunity to test and improve their active Participants are – listening skills. asked to make notes 15 40-45mins Workshop B Demonstrating a – non-judgemental response 16 Observing your own judgements To clarify for learners that we all make judgements all the time. and building empathy To encourage learners to think about their own judgements and what they’re based on. 17 Skills Practice Using empathy to To support learners to explore their understanding of being 3c Using – – overcome judgements non-judgemental. empathy to To support learners to acknowledge own judgements. overcome To encourage learners to build empathy to overcome their judgements judgements. 18 40-45mins Workshop C Non-verbal – communication (body language) 19 Speaking without words To clarify with learners what is meant by the term non-verbal communication. 20 Non-verbal communication To clarify some of the elements that make up non-verbal communication. 21 Skills practice Non-verbal To offer learners an opportunity to test and improve their ability 3d Non-verbal – – communication to interpret and receive non-verbal communication. communication
7 10mins Skills for advocacy To clarify the two key skill sets that contribute to being an effective advocate – listening and expressing. 8 9 5mins Listening effectively To clarify that listening is not just about ‘hearing’, it’s important to demonstrate that we are listening and understanding. 10 5mins Expressing yourself effectively To clarify that expressing isn’t just about speaking. 11 5mins Introducing ‘skills practice workshops’ The workshops will offer learners practical exercises to define, explore and enhance their interpersonal skills to improve their ability to offer advocacy support. 12 40-45mins Workshop A – Active listening 13 Modes of listening To clarify with learners what is meant by the term ‘active listening’. Flipchart sheets 14 Skills practice – My holiday To offer learners an opportunity to test and improve their active listening skills. Participants are asked to make notes 15 40-45mins Workshop B – Demonstrating a non-judgemental response 16 Observing your own judgements and building empathy To clarify for learners that we all make judgements all the time. To encourage learners to think about their own judgements and what they’re based on. 17 Skills Practice – Using empathy to overcome judgements To support learners to explore their understanding of being non-judgemental. To support learners to acknowledge own judgements. To encourage learners to build empathy to overcome their judgements. 3c – Using empathy to overcome judgements 18 40-45mins Workshop C – Non-verbal communication (body language) 19 Speaking without words To clarify with learners what is meant by the term non-verbal communication. 20 Non-verbal communication To clarify some of the elements that make up non-verbal communication. 21 Skills practice – Non-verbal communication To offer learners an opportunity to test and improve their ability to interpret and receive non-verbal communication. 3d – Non-verbal communication