Measure One Evidence The Department requests information only Information requests are limited to direct and clear legislated requirements or to enable when required by the NRAS legislation and assessment of applications or to review determinations made. in circumstances only when it is Feedback from approved participants does not indicate excessive or unnecessary requests necessary for the Department to make for information. evidence based decisions. Measure Two Evidence The Department conducts annual The Department demonstrates that it conducts annual Statement of Compliance processing compliance activities in a coordinated, in a transparent and efficient manner. This would be measured by strategic communications predictable and streamlined manner which is supporting Statement of Compliance processing, providing updates to the general public on transparent and understood by approved the Department’s progress and by the development and implementation of an internal plan participants. to manage processing. The Department clearly communicates with approved participants what information it needs and when, so that approved participants can prepare their Statements of Compliance in an efficient and timely manner. KPI 5 - Regulators are open and transparent in their dealings with regulated entities Context Transparency in the behaviour and actions of regulators builds accountability, and potentially improves regulatory outcomes, in NRAS and the government. Where possible the Department should make publicly available the regulatory objectives and risk-based frameworks which are used within NRAS. Publishing risk-based frameworks helps stakeholders (primarily approved participants) understand what is required and what the Department is trying to achieve. Results from performance management (e.g. reporting of results) should be released regularly to ensure an open and transparent relationship with approved participants.
Measure One Evidence The Department requests information only when required by the NRAS legislation and in circumstances only when it is necessary for the Department to make evidence based decisions. Information requests are limited to direct and clear legislated requirements or to enable assessment of applications or to review determinations made. Feedback from approved participants does not indicate excessive or unnecessary requests for information. Measure Two Evidence The Department conducts annual compliance activities in a coordinated, predictable and streamlined manner which is transparent and understood by approved participants. The Department demonstrates that it conducts annual Statement of Compliance processing in a transparent and efficient manner. This would be measured by strategic communications supporting Statement of Compliance processing, providing updates to the general public on the Department’s progress and by the development and implementation of an internal plan to manage processing. The Department clearly communicates with approved participants what information it needs and when, so that approved participants can prepare their Statements of Compliance in an efficient and timely manner. KPI 5 - Regulators are open and transparent in their dealings with regulated entities Context Transparency in the behaviour and actions of regulators builds accountability, and potentially improves regulatory outcomes, in NRAS and the government. Where possible the Department should make publicly available the regulatory objectives and risk-based frameworks which are used within NRAS. Publishing risk-based frameworks helps stakeholders (primarily approved participants) understand what is required and what the Department is trying to achieve. Results from performance management (e.g. reporting of results) should be released regularly to ensure an open and transparent relationship with approved participants.