Disseminate information in relevant zoned editions of major newspapers, ethnic media, radio and television through paid advertising. 9 months 11 months 16 All customers Shared (Note: The bulk of the information should be after DOD after DOD disseminated in the three weeks preceding the beginning of mandatory 1+10 digit dialing.) Offer industry appearances on local radio or TV 9 months 11 months 17 All customers Shared talk shows after DOD after DOD Customer Notification #2. Announce the new area code plan. Include information about 11 months 18 All customers Individual mandatory 1 + 10 digit dialing and indicate after DOD affected areas. Senior, consumer and other Provide letters with the information in Customer advocacy/activist Notification No. 2, as well as PEP Task Force organizations, contact information and an offer to provide chambers of industry speakers, to senior, consumer and other commerce, city 11 months 19 advocacy/activist organizations, chambers of Shared councils and other after DOD commerce, city councils and other key key government government agencies, airports, alarm service agencies, airports, providers and public safety organizations alarm service through the 916 area code. providers and public safety organizations Complete implementation of recorded message 11 months 20 All customers Individual announcing mandatory dialing after DOD Conduct a balanced and statistically significant survey of customers in 916 area code, including elderly, disabled and nonEnglish speakers, to determine level of awareness of overlay and All customers dialing change and submit the results to the including the elderly, 11 months 21 Shared Director of the Telecommunications Division. disabled, nonEnglish after DOD The proposed survey methodology shall be speakers submitted to the Director of the Telecommunications Division for approval prior to implementation. 12 months after DOD 22 Mandatory Dialing on Saturday 13 months after DOD, New NPA/Area Code assigned and 1 month 23 implementation completed after mandatory dialing (END OF ATTACHMENT A)
16 Disseminate information in relevant zoned editions of major newspapers, ethnic media, radio and television through paid advertising. (Note: The bulk of the information should be disseminated in the three weeks preceding the beginning of mandatory 1+10 digit dialing.) All customers Shared 9 months after DOD 11 months after DOD 17 Offer industry appearances on local radio or TV talk shows All customers Shared 9 months after DOD 11 months after DOD 18 Customer Notification #2. Announce the new area code plan. Include information about mandatory 1 + 10 digit dialing and indicate affected areas. All customers Individual 11 months after DOD 19 Provide letters with the information in Customer Notification No. 2, as well as PEP Task Force contact information and an offer to provide industry speakers, to senior, consumer and other advocacy/activist organizations, chambers of commerce, city councils and other key government agencies, airports, alarm service providers and public safety organizations through the 916 area code. Senior, consumer and other advocacy/activist organizations, chambers of commerce, city councils and other key government agencies, airports, alarm service providers and public safety organizations Shared 11 months after DOD 20 Complete implementation of recorded message announcing mandatory dialing All customers Individual 11 months after DOD 21 Conduct a balanced and statistically significant survey of customers in 916 area code, including elderly, disabled and nonEnglish speakers, to determine level of awareness of overlay and dialing change and submit the results to the Director of the Telecommunications Division. The proposed survey methodology shall be submitted to the Director of the Telecommunications Division for approval prior to implementation. All customers including the elderly, disabled, nonEnglish speakers Shared 11 months after DOD 22 Mandatory Dialing 12 months after DOD on Saturday 23 New NPA/Area Code assigned and implementation completed 13 months after DOD, 1 month after mandatory dialing (END OF ATTACHMENT A)