3. Sales and service channels Disputes are classified by the nominated sales/service The table below shows a full list of the sales and service FSP’s channel when they complete their annual assessment for us. channels of our members. Mortgage aggregator Sales and service channel Mortgage broker Accountant Mortgage manager Administration services provider Mortgage originator Bank Non-cash payment system provider Building society Pooled superannuation trust Charity/community fund Private health insurer Clearing/settlement house Product distributor Corporate advisor Product issuer Coverholder Professional indemnity insurer Credit provider Provider of lender of record services Credit reporting agency Reinsurer/reinsurance agent Credit representative Research house Credit union Securities dealer Crowd-sourced funding intermediary Stockbroker Custodial and depository services Superannuation fund trustee/advisor Debt collector or buyer Timeshare scheme operator Debt manager/credit repair currency transfer provider Travellers’ cheques/foreign Derivatives dealer Trustee Finance broker Underwriter/underwriting agency Financial advisor/planner Warranty provider FinTech Foreign exchange dealer Friendly society General insurance broker General insurer Sales and service channel Life insurance broker Life insurer Make a market Managed discretionary account operator Managed Investments Scheme operator/fund manager
3. Sales and service channels Disputes are classified by the FSP’s nominated sales/service channel when they complete their annual assessment for us. The table below shows a full list of the sales and service channels of our members. Sales and service channel Accountant Administration services provider Bank Building society Charity/community fund Clearing/settlement house Corporate advisor Coverholder Credit provider Credit reporting agency Credit representative Credit union Crowd-sourced funding intermediary Custodial and depository services Debt collector or buyer Debt manager/credit repair Derivatives dealer Finance broker Financial advisor/planner FinTech Foreign exchange dealer Friendly society General insurance broker General insurer Sales and service channel Life insurance broker Life insurer Make a market Managed discretionary account operator Managed Investments Scheme operator/fund manager Mortgage aggregator Mortgage broker Mortgage manager Mortgage originator Non-cash payment system provider Pooled superannuation trust Private health insurer Product distributor Product issuer Professional indemnity insurer Provider of lender of record services Reinsurer/reinsurance agent Research house Securities dealer Stockbroker Superannuation fund trustee/advisor Timeshare scheme operator Travellers’ cheques/foreign currency transfer provider Trustee Underwriter/underwriting agency Warranty provider