We will not charge you any fees for making the request for correction, correcting the information or attaching a statement to the personal information. How to make a complaint Complaints about how the Commission has managed your personal information need to be made in writing to the contact details below. We are also able to assist you to lodge your complaint if required. We will consider your complaint to work out how we can resolve your issue satisfactorily. We will tell you promptly that we have received your complaint and then respond to the complaint within 30 days after the day the request is made. If you are not satisfied with our response, in some circumstances, you can make a formal privacy complaint under section 34 of the IP Act. The OAIC is exercising some of the functions of the ACT Information Privacy Commissioner, including handling complaints of privacy complaints against ACT public sector agencies. For more information, including on making a complaint, you can contact the OAIC: Telephone: 1300 363 992 Email: enquiries@oaic.gov.au GPO Box 5218 Sydney NSW 2001 Level 3, 175 Pitt Street, Sydney 2000 . How to contact us The office is located at: Level 8, 221 London Circuit, Canberra Commission’s City ACT 2600. Our contact details are: Postal address: PO Box 161, Civic Square ACT 2608 Telephone number: (02) 6205 0799 Facsimile number: (02) 6207 5887 Email:
We will not charge you any fees for making the request for correction, correcting the information or attaching a statement to the personal information. How to make a complaint Complaints about how the Commission has managed your personal information need to be made in writing to the contact details below. We are also able to assist you to lodge your complaint if required. We will consider your complaint to work out how we can resolve your issue satisfactorily. We will tell you promptly that we have received your complaint and then respond to the complaint within 30 days after the day the request is made. If you are not satisfied with our response, in some circumstances, you can make a formal privacy complaint under section 34 of the IP Act. The OAIC is exercising some of the functions of the ACT Information Privacy Commissioner, including handling complaints of privacy complaints against ACT public sector agencies. For more information, including on making a complaint, you can contact the OAIC: Telephone: 1300 363 992 Email: enquiries@oaic.gov.au GPO Box 5218 Sydney NSW 2001 Level 3, 175 Pitt Street, Sydney 2000 . How to contact us The Commission’s office is located at: Level 8, 221 London Circuit, Canberra City ACT 2600. Our contact details are: Postal address: PO Box 161, Civic Square ACT 2608 Telephone number: (02) 6205 0799 Facsimile number: (02) 6207 5887 Email: