% of employees who rate all central ITS services on the 89% 90% annual survey as satisfactory or very satisfactory Northern Arizona University Information Technology Strategic Plan 2015-2019 Metrics IT Strategic Current Target Goal IT Metric Area Progress 2019 Area #4 : Goal: The primary focus of % of laptops encrypted 30% 95% Risk % of technical services and the Risk Management (RM) Management software purchases with area is to support a robust 90% 90% completed or waived IT information infrastructure checklists which ensures quality and % development and availability of needed data implementation of an IT 95% 100% and services for faculty, disaster recovery plan staff, students and partners. % of enterprise web applications scanned annually 25% 100% Managing risk appropriately for vulnerabilities helps ensure that potential % Campus converted to new problems are proactively telephone system (replacing identified and corrected, PBX) minimizing adverse service 5% 100% impacts and other harm to the University. IT Strategic Current Target Goal IT Metric Area Progress 2019 Area #5: Goal: All academic Upgrade to next Blackboard 100% 100% Academic Learn release technology endeavors should Technology % completion of a campus ensure well coordinated digital repository plans which account for all 50% 75% faculty and student uses of IT.
% of employees who rate all central ITS services on the annual survey as satisfactory or very satisfactory 89% 90% Northern Arizona University Information Technology Strategic Plan 2015-2019 Metrics IT Strategic Area Goal IT Metric Current Progress Target 2019 Area #4 : Risk Management Goal: The primary focus of the Risk Management (RM) area is to support a robust information infrastructure which ensures quality and availability of needed data and services for faculty, staff, students and partners. Managing risk appropriately helps ensure that potential problems are proactively identified and corrected, minimizing adverse service impacts and other harm to the University. % of laptops encrypted 30% 95% % of technical services and software purchases with completed or waived IT checklists 90% 90% % development and implementation of an IT disaster recovery plan 95% 100% % of enterprise web applications scanned annually for vulnerabilities 25% 100% % Campus converted to new telephone system (replacing PBX) 5% 100% IT Strategic Area Goal IT Metric Current Progress Target 2019 Area #5: Academic Technology Goal: All academic technology endeavors should ensure well coordinated plans which account for all faculty and student uses of IT. Upgrade to next Blackboard Learn release 100% 100% % completion of a campus digital repository 50% 75%