Staff Training and Development Equiping staff with the required knowledge and skills is crucial to ensuring the successful implementation of PBS. PBS is more however than learning a set of techniques. It is also about recognising that change often takes considerable time and a preparedness for working with the person and their family for that time. Questions to Consider when Reviewing and Redesigning Your Organisation’s Service Model The following questions may assist service providers in the process of reviewing and redesigning their service model to imbed PBS practices: If your organisation is providing PBS: How well is it performing? What specific areas could be improved? Is an audit or evaluation required? Which people accessing your service do you think would benefit most from PBS practices and why? How well does your organisation currently “know” these people? How well does your organisation record data and/or ‘report up’ to instil a continuous learning culture and to inform practice? What service types provided by your organisation would benefit most from a review and/or redesign to implement PBS practices? Which staff members and at what levels across your organisation are skilled and experienced in PBS? What are some of the (human, environmental and other) resources, structures and processes that are required to support the development, implementation and regular review of PBS plans? What are some of the (human, environmental and other) resources, structures and processes that are required to be in place for risk identification and management, monitoring and review in the context of PBS? What resources and processes will be needed to implement and evaluate crisis response practices? What steps must the organisation take to ensure the PBS plans are developed, implemented and reviewed reliably and consistently? How effective is the organisation currently in directly involving the person and their family/guardians/carers/other service providers in support planning and practice? How could this be improved to ensure the consistency and effectiveness of PBS practices across settings? What staff recruitment process does your organisation currently use? Is it or person-centred recruitment?
Staff Training and Development Equiping staff with the required knowledge and skills is crucial to ensuring the successful implementation of PBS. PBS is more however than learning a set of techniques. It is also about recognising that change often takes considerable time and a preparedness for working with the person and their family for that time. Questions to Consider when Reviewing and Redesigning Your Organisation’s Service Model The following questions may assist service providers in the process of reviewing and redesigning their service model to imbed PBS practices: If your organisation is providing PBS: How well is it performing? What specific areas could be improved? Is an audit or evaluation required? Which people accessing your service do you think would benefit most from PBS practices and why? How well does your organisation currently “know” these people? How well does your organisation record data and/or ‘report up’ to instil a continuous learning culture and to inform practice? What service types provided by your organisation would benefit most from a review and/or redesign to implement PBS practices? Which staff members and at what levels across your organisation are skilled and experienced in PBS? What are some of the (human, environmental and other) resources, structures and processes that are required to support the development, implementation and regular review of PBS plans? What are some of the (human, environmental and other) resources, structures and processes that are required to be in place for risk identification and management, monitoring and review in the context of PBS? What resources and processes will be needed to implement and evaluate crisis response practices? What steps must the organisation take to ensure the PBS plans are developed, implemented and reviewed reliably and consistently? How effective is the organisation currently in directly involving the person and their family/guardians/carers/other service providers in support planning and practice? How could this be improved to ensure the consistency and effectiveness of PBS practices across settings? What staff recruitment process does your organisation currently use? Is it or person-centred recruitment?