Give & receive effective performance feedback (Performance: Both behavior & results) 1 2 3 4 5 Expectation Giving Only provides Provides individual Provides specific Regularly provides Provides frequent and feedback individual feedback individual feedback specific individual specific feedback to performance semiannually. when requested. performance employees and feedback feedback. contractors. annually. Receiving Reacts Accepts specific Makes changes when Occasionally solicits changes when given feedback negatively to feedback on own given corrective feedback from others corrective feedback and any specific performance. feedback on own on own solicits feedback from feedback on performance. performance. others on own own performance. performance. Reinforce and reward positive safety performance Expectation 1 2 3 4 5 Reinforce critical Praises positive Regularly Regularly recognizes Systematically recognizes comments performance more acknowledges teams individual employees and reinforces safe about often than criticizes for positive for positive behavior of individuals, employees' safe negative performance. performance. performance and teams, and contractors. behavior (i.e., celebrates teams' criticizes time meeting goals. and cost of safe work). Reward Rewards or Occasionally considers Regularly considers Systematically links Considers safety promotes safety performance in safety performance in significant rewards, behavior and results employees in reward and promotion reward and promotion such as promotion when making decisions spite of their decisions. decisions. and pay, to safety to recruit, select, safety behavior performance. develop, reward & and results. advance employees, & when selecting & influencing contractors and partners.
Give & receive effective performance feedback (Performance: Both behavior & results) Expectation 1 2 3 4 5 Giving feedback Only provides individual performance feedback annually. Provides individual feedback semiannually. Provides specific individual feedback when requested. Regularly provides specific individual performance feedback. Provides frequent and specific feedback to employees and contractors. Receiving feedback Reacts negatively to any specific feedback on own performance. Accepts specific feedback on own performance. Makes changes when given corrective feedback on own performance. Occasionally solicits feedback from others on own performance. changes when given corrective feedback and solicits feedback from others on own performance. Reinforce and reward positive safety performance Expectation 1 2 3 4 5 Reinforce critical comments about employees' safe behavior (i.e., criticizes time and cost of safe work). Praises positive performance more often than criticizes negative performance. Regularly acknowledges teams for positive performance. Regularly recognizes individual employees for positive performance and celebrates teams' meeting goals. Systematically recognizes and reinforces safe behavior of individuals, teams, and contractors. Reward Rewards or promotes employees in spite of their safety behavior and results. Occasionally considers safety performance in reward and promotion decisions. Regularly considers safety performance in reward and promotion decisions. Systematically links significant rewards, such as promotion and pay, to safety performance. Considers safety behavior and results when making decisions to recruit, select, develop, reward & advance employees, & when selecting & influencing contractors and partners.