MERCY HEALTH POSITION DESCRIPTION Business Systems Administrator Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Business Systems Administrator Employee Name: Entity Group: Mercy Health Home & Community Care Date: Location: Business Enablement Manager Position Reports to: Positions reporting to Responsible to: this one: Working within the Mercy Health Home and Community Care Business unit, this position is primarily responsible for managing the Client Management System (currently CareLink) and delivering systems and technology based solutions and support to enhance the client, customer and staff experience with Mercy Health Home and Community Care services. The position works in collaboration with the Practice Leader Client Management System and the Business Enablement – Manager to provide specialist support to the business users of the Client Management system, with responsibilities including but Position Purpose: not limited to responding to and resolving queries, application maintenance and configuration, user training/ best practice, proactive monitoring and management of application data, and the coordination/ deployment of software releases, upgrades and other various features as directed, including the identification and implementation of system efficiencies and enhancements. The position also supports the centralised client registration process. Mandatory Advanced experience with Carelink+ or relevant Client Management software Intermediate SQL & Crystal report (or equivalent) capability Qualifications & Current Police Check Requirements: Desired skills, knowledge &/or experience Tertiary qualification(s) in Information Technology or information business systems
MERCY HEALTH POSITION DESCRIPTION Business Systems Administrator Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Business Systems Administrator Employee Name: Entity Group: Location: Mercy Health Home & Community Care Date: Position Reports to: Responsible to: Business Enablement Manager Positions reporting to this one: Position Purpose: Working within the Mercy Health Home and Community Care Business unit, this position is primarily responsible for managing the Client Management System (currently CareLink) and delivering systems and technology based solutions and support to enhance the client, customer and staff experience with Mercy Health Home and Community Care services. The position works in collaboration with the Practice Leader – Client Management System and the Business Enablement Manager to provide specialist support to the business users of the Client Management system, with responsibilities including but not limited to responding to and resolving queries, application maintenance and configuration, user training/ best practice, proactive monitoring and management of application data, and the coordination/ deployment of software releases, upgrades and other various features as directed, including the identification and implementation of system efficiencies and enhancements. The position also supports the centralised client registration process. Qualifications & Requirements: Mandatory Advanced experience with Carelink+ or relevant Client Management software Intermediate SQL & Crystal report (or equivalent) capability Current Police Check Desired skills, knowledge &/or experience Tertiary qualification(s) in Information Technology or information business systems