Marc Avery, MD/Emily An Introduction to the Integrated Complex Care Core Brandenfels, MD Competencies: Elizabeth Morrison, LCSW “Introduction to Blood Pressure Measurement” Jen Clancy Consulting and Elizabeth Morrison Training Elizabeth Morrison, LCSW Engines of Transformation: The Role of Empathy and Our Health Care Experience Steph Sharma, MBA & Kori Joneson, MBA Personal Experiences with the health care system Jen Clancy Consulting and Lead the Difference Introduction to BHICCI process for measuring patient/client and health care employee experience 12:00 LUNCH pm Glen Grayman, MD What is the Change Required at the Joseph Dunn, PhD, MBA Leadership/Organizational Levels to Support the Integrated Borrego Community Health Complex Care (ICC) Approach? Foundation, Cathedral City BHICCI Clinical Leaders Panel: What potential Geoffrey Leung, M.D., Ed.M. leadership & structural changes are required of health Luis Orozco, LCSW care organizations and systems to support the ICC Riverside University Health approach? System Michael Mabanglo, PhD, LCSW Moderator Jen Clancy Consulting Shannon McCleerey-Hooper Building a Culture and Practices to Support Self-Management Riverside University Health and Wellness System What is self-management and wellness support? Sarah Eberhardt-Rios, MPH BHICCI Behavioral Health Systems Panel: What does San Bernardino Dept. of this look like in health care organizations? Behavioral Health Team Planning: Building a foundation for and wellness support Jeffrey Ring, PhD Moderator Jen Clancy Consulting and Health Management Associates Break
An Introduction to the Integrated Complex Care Core Competencies: “Introduction to Blood Pressure Measurement” Marc Avery, MD/Emily Brandenfels, MD Elizabeth Morrison, LCSW Jen Clancy Consulting and Elizabeth Morrison Training Engines of Transformation: The Role of Empathy and Our Health Care Experience Personal Experiences with the health care system Introduction to BHICCI process for measuring patient/client and health care employee experience Elizabeth Morrison, LCSW Steph Sharma, MBA & Kori Joneson, MBA Jen Clancy Consulting and Lead the Difference 12:00 pm LUNCH What is the Change Required at the Leadership/Organizational Levels to Support the Integrated Complex Care (ICC) Approach? BHICCI Clinical Leaders Panel: What potential leadership & structural changes are required of health care organizations and systems to support the ICC approach? Glen Grayman, MD Joseph Dunn, PhD, MBA Borrego Community Health Foundation, Cathedral City Geoffrey Leung, M.D., Ed.M. Luis Orozco, LCSW Riverside University Health System Michael Mabanglo, PhD, LCSW Moderator Jen Clancy Consulting Building a Culture and Practices to Support Self-Management and Wellness What is self-management and wellness support? BHICCI Behavioral Health Systems Panel: What does this look like in health care organizations? Team Planning: Building a foundation for and wellness support Shannon McCleerey-Hooper Riverside University Health System Sarah Eberhardt-Rios, MPH San Bernardino Dept. of Behavioral Health Jeffrey Ring, PhD Moderator Jen Clancy Consulting and Health Management Associates Break