Portal Content Maintenance Request The portal request system has been developed to facilitate timely, accurate and cost effective support. Content Managers must submit content for authorized areas. Please allow up to 3 business days for review and response by IT. HOW TO SUBMIT YOUR REQUEST Complete this document and clearly indicate each content item to be added, changed or deleted. Indicate any specific formatting, emphasis or placement in the Details of Modifications section. Go to U-Mary Help Desk on my.umary.edu to complete a Helpdesk ticket. Complete your Help Desk ticket as usual with the exceptions below. Select Request Type: Portal/JICS Select Request Type Detail: Other - JICS Attach this document and any other images, PDFs, Word docs as needed and submit. The Content Manager will certify the content after posting to my.umary.edu. User Information ID Number: Name: Phone/Ext: Email Address: Requested Maintenance General Request Description: (Provide details in the Request Details section below) Date Submitted: Required Posting Date: Periodic Content Content Expiration Date: Review Date: Priority Level: Request Details Add URL/Web Address: Current Content Content Changes Notes Change (pathway to portal location) Delete Example Students should make a Students must make a Under report using the report using the Campus Maintenance Campus Maintenance request’ change Work Order Request. Work Order Request. word ‘should’ to ‘must’ Please review carefully before saving and submitting to the Help Desk for processing.
Portal Content Maintenance Request The portal request system has been developed to facilitate timely, accurate and cost effective support. Content Managers must submit content for authorized areas. Please allow up to 3 business days for review and response by IT. HOW TO SUBMIT YOUR REQUEST Complete this document and clearly indicate each content item to be added, changed or deleted. Indicate any specific formatting, emphasis or placement in the Details of Modifications section. Go to U-Mary Help Desk on my.umary.edu to complete a Helpdesk ticket. Complete your Help Desk ticket as usual with the exceptions below. Select Request Type: Portal/JICS Select Request Type Detail: Other - JICS Attach this document and any other images, PDFs, Word docs as needed and submit. The Content Manager will certify the content after posting to my.umary.edu. User Information ID Number: Name: Phone/Ext: Email Address: Requested Maintenance General Request Description: (Provide details in the Request Details section below) Date Submitted: Required Posting Date: Periodic Content Review Date: Content Expiration Date: Priority Level: Request Details Add Change Delete URL/Web Address: (pathway to portal location) Current Content Content Changes Notes Example Students should make a report using the Campus Maintenance Work Order Request. Students must make a report using the Campus Maintenance Work Order Request. Under request’ change word ‘should’ to ‘must’ Please review carefully before saving and submitting to the Help Desk for processing.