APPENDIX B TRD MVD Reengineering Project – Acronyms APD Advance Planning Document – CIO Chief Information Officer – CR Change Request – CRM – Customer relationship management DAM Digital Management – DFA Department of Finance and Administration – DoIT – Department of Information Technology ERP Enterprise Resource Planning – ESC Executive Steering Committee – IT – Information Technology ITC IT Commission, a State CIO sponsored commission – MVD Motor Vehicle Division – PD Project Director – Project Management Book of Knowledge – PMI Project Management Institute – PT Project team – RFP Request For Proposal – SOW Statement of Work – TRD Taxation and Revenue Department – WBS Work breakdown structure –
APPENDIX B – TRD MVD Reengineering Project Acronyms APD – Advance Planning Document CIO – Chief Information Officer CR – Change Request CRM – Customer relationship management DAM – Digital Management DFA – Department of Finance and Administration DoIT – Department of Information Technology ERP – Enterprise Resource Planning ESC – Executive Steering Committee IT – Information Technology ITC – IT Commission, a State CIO sponsored commission MVD – Motor Vehicle Division PD – Project Director – Project Management Book of Knowledge PMI – Project Management Institute PT – Project team RFP – Request For Proposal SOW – Statement of Work TRD – Taxation and Revenue Department WBS – Work breakdown structure