public service monitoring with delivery. innovative monitoring SDIFs have been tools. established in the Eastern Cape province (Provincial Coordinating and Monitoring Team, lead by the Office of the Premier or OTP); province (Operation Sukuma Sakhe, lead by the OTP); Western Cape province (Provincial Top Management & Human Capital Forums); and Limpopo province (Executive Mayors` IGR Forum) Enhance the The DPSA has In 2012/13, the As far as we are capacity and developed a guide DPSA will assist there was already a capabilities of that will be used to three provinces guide available, which communities to mobilize to intensify we commented on. access and government their their departments to participation in rights participate more the campaign. through the actively in the The DPSA will of national KYSRR campaign. also intensify the public education In the interim, the roll-out of KYSRR campaigns, DPSA has rolled out Campaign specifically a the out KYSSR through public outreach campaign in schools community campaign on Know in the Limpopo and radio, Your Service Rights Eastern Cape community and provinces where 36 newspapers and Responsibilities 700 Your partnerships “Know (KYSR&R) to Service Rights and with rights-based inform citizens Responsibilities” civil society about their service booklets were organisations, rights, dispatched to Florence?) responsibilities, Community and legal Development mechanisms Worker (CDW) available to hold coordinators for
public service delivery. SDIFs have been established in the Eastern Cape province (Provincial Coordinating and Monitoring Team, lead by the Office of the Premier or OTP); province (Operation Sukuma Sakhe, lead by the OTP); Western Cape province (Provincial Top Management & Human Capital Forums); and Limpopo province (Executive Mayors` IGR Forum) monitoring with innovative monitoring tools. Enhance the capacity and capabilities of communities to access and their rights through the of national public education campaigns, specifically a public outreach campaign on Know Your Service Rights and Responsibilities (KYSR&R) to inform citizens about their service rights, responsibilities, and legal mechanisms available to hold The DPSA has developed a guide that will be used to mobilize government departments to participate more actively in the KYSRR campaign. In the interim, the DPSA has rolled out the out KYSSR campaign in schools in the Limpopo and Eastern Cape provinces where 36 700 “Know Your Service Rights and Responsibilities” booklets were dispatched to Community Development Worker (CDW) coordinators for In 2012/13, the DPSA will assist three provinces to intensify their participation in the campaign. The DPSA will also intensify the roll-out of KYSRR Campaign through community radio, community newspapers and partnerships with rights-based civil society organisations, Florence?) As far as we are there was already a guide available, which we commented on.