To deal with routine enquiries and correspondence from students and colleagues via the telephone, written correspondence and in person. To pass enquiries to the Examinations Officer where necessary. To assist in the maintenance of both manual and electronic filing systems to ensure effective access and retrieval of records. To carry out photocopying and despatch of materials as necessary. out the above duties in a professional, confidential and diplomatic manner and within the requirements of the Data Protection Act. ensure effective quality control and continuous improvement in all aspects of the work and responsibilities of the post. be aware of and promote the Service’s equal opportunities policy. carry out any other duties as directed, appropriate to the grade and nature of the post.
To deal with routine enquiries and correspondence from students and colleagues via the telephone, written correspondence and in person. To pass enquiries to the Examinations Officer where necessary. To assist in the maintenance of both manual and electronic filing systems to ensure effective access and retrieval of records. To carry out photocopying and despatch of materials as necessary. out the above duties in a professional, confidential and diplomatic manner and within the requirements of the Data Protection Act. ensure effective quality control and continuous improvement in all aspects of the work and responsibilities of the post. be aware of and promote the Service’s equal opportunities policy. carry out any other duties as directed, appropriate to the grade and nature of the post.