Improve dispatching methodologies to ensure that all emergency dispatches can be completed within 15 minutes of the emergency call receipt by implementing new or modifying existing procedures for call outs, stand by lists, shift work, and/or staffing levels. IX. EMERGENCY PREPAREDNESS Background Effective June 11, 2005, Public Utility Commission (PUC or Commission) regulations at 52 Pa. Code § 101.1-101.7 (Chapter 101) require jurisdictional utilities to develop and maintain appropriate written physical security, cyber security, emergency response and business continuity plans to protect the infrastructure within the Commonwealth and ensure safe, continuous and reliable utility service. Along with the requirement to establish these emergency preparedness plans, a utility is also required to annually file a Self Certification Form with the Commission. The form is comprised of 13 questions as shown in Exhibit IX-1 below. Exhibit IX 1 – Pennsylvania Public Utility Commission Public Utility Security Planning and Readiness Self Certification Form Item Response No. Classification (Yes-No-N/A*) 1 1. Does your company have a physical security plan? 2 Has your physical security plan been reviewed in the last year and updated as 2. needed? 3 3. Is your physical security plan tested annually? 4 4. Does your company have a cyber security plan? 5 Has your cyber security plan been reviewed in the last year and updated as needed? 5. 6 6. Is your cyber security plan tested annually? 7 7. Does your company have an emergency response plan? 8 Has your emergency response plan been reviewed in the last year and updated as 8. needed? 9 9. Is your emergency response plan tested annually? 10 10. Does your company have a business continuity plan? 11 Does your business continuity plan have a section or annex addressing pandemics? 11. 12 Has your business continuity plan been reviewed in the last year and updated as 12. needed? 13 13. Is your business continuity plan tested annually? * Attach a sheet with a brief explanation if N/A is supplied as a response to a question. Source: Public Utility Planning and Readiness Self Certification Form, as available on the PUC website at . The Audit Staff reviewed the 2007 to 2012 Self Certification Forms submitted by Columbia Gas of Pennsylvania, Inc. (CPA) to determine the status of its responses.
Improve dispatching methodologies to ensure that all emergency dispatches can be completed within 15 minutes of the emergency call receipt by implementing new or modifying existing procedures for call outs, stand by lists, shift work, and/or staffing levels. IX. EMERGENCY PREPAREDNESS Background Effective June 11, 2005, Public Utility Commission (PUC or Commission) regulations at 52 Pa. Code § 101.1-101.7 (Chapter 101) require jurisdictional utilities to develop and maintain appropriate written physical security, cyber security, emergency response and business continuity plans to protect the infrastructure within the Commonwealth and ensure safe, continuous and reliable utility service. Along with the requirement to establish these emergency preparedness plans, a utility is also required to annually file a Self Certification Form with the Commission. The form is comprised of 13 questions as shown in Exhibit IX-1 below. Exhibit IX – 1 Pennsylvania Public Utility Commission Public Utility Security Planning and Readiness Self Certification Form Item No. Classification Response (Yes-No-N/A*) 1 Does your company have a physical security plan? 1. 2 Has your physical security plan been reviewed in the last year and updated as needed? 2. 3 Is your physical security plan tested annually? 3. 4 Does your company have a cyber security plan? 4. 5 Has your cyber security plan been reviewed in the last year and updated as needed? 5. 6 Is your cyber security plan tested annually? 6. 7 Does your company have an emergency response plan? 7. 8 Has your emergency response plan been reviewed in the last year and updated as needed? 8. 9 Is your emergency response plan tested annually? 9. 10 Does your company have a business continuity plan? 10. 11 Does your business continuity plan have a section or annex addressing pandemics? 11. 12 Has your business continuity plan been reviewed in the last year and updated as needed? 12. 13 Is your business continuity plan tested annually? 13. * Attach a sheet with a brief explanation if N/A is supplied as a response to a question. Source: Public Utility Planning and Readiness Self Certification Form, as available on the PUC website at . The Audit Staff reviewed the 2007 to 2012 Self Certification Forms submitted by Columbia Gas of Pennsylvania, Inc. (CPA) to determine the status of its responses.