This will be ensured through: tracking the movement of all client files on a database. placing client files in the compactus upon their return from programs. retrieving paper based older client files when required. Provision of general administration support General word processing tasks. Photocopying. Collection of mail from post office. Processing and balancing cash transitions. Manage the appointment system for site services. Sale of products to the community. 7. Other duties as required. Selection criteria Mandatory Skills & Competencies Great communication skills, including a good level of spoken and written English Mature approach to all sections of society and a personal resilience Ability to deal with whatever situation may walk in the door (and knowing when to seek help from the professionals around you) Ability to multitask Ability to hold firm boundaries and say no at times Empathetic to values of Windana Commitment to continuous quality improvement and OHS Qualifications: Qualification in a relevant area of community work, health or administration desirable but not essential. Desirable Skills & Competencies Previous administrative skills or ability to manage competing demands AOD or mental health employment, volunteer experience or a lived experience of AOD services Employment Conditions Salary and conditions are in accordance with the Windana Drug and Alcohol Recovery Inc. Enterprise Agreement 2016. This role is part time and is also able to be undertaken as a job share. Windana operates under an Equal Opportunity Policy and Occupational Health & Safety Policy in accordance with current legislation. Effective risk / quality management is a core competency expected of everybody involved in Windana administration, including all staff, management and volunteers. Leaders will be accountable for applying agreed risk / quality management policy and strategy in their area of responsibility.
This will be ensured through: tracking the movement of all client files on a database. placing client files in the compactus upon their return from programs. retrieving paper based older client files when required. Provision of general administration support General word processing tasks. Photocopying. Collection of mail from post office. Processing and balancing cash transitions. Manage the appointment system for site services. Sale of products to the community. 7. Other duties as required. Selection criteria Mandatory Skills & Competencies Great communication skills, including a good level of spoken and written English Mature approach to all sections of society and a personal resilience Ability to deal with whatever situation may walk in the door (and knowing when to seek help from the professionals around you) Ability to multitask Ability to hold firm boundaries and say no at times Empathetic to values of Windana Commitment to continuous quality improvement and OHS Qualifications: Qualification in a relevant area of community work, health or administration desirable but not essential. Desirable Skills & Competencies Previous administrative skills or ability to manage competing demands AOD or mental health employment, volunteer experience or a lived experience of AOD services Employment Conditions Salary and conditions are in accordance with the Windana Drug and Alcohol Recovery Inc. Enterprise Agreement 2016. This role is part time and is also able to be undertaken as a job share. Windana operates under an Equal Opportunity Policy and Occupational Health & Safety Policy in accordance with current legislation. Effective risk / quality management is a core competency expected of everybody involved in Windana administration, including all staff, management and volunteers. Leaders will be accountable for applying agreed risk / quality management policy and strategy in their area of responsibility.