effective service delivery initiatives that have been achieved through the application of innovative approaches, methodologies and tools. The Awards also provide opportunities for information sharing, learning, partnerships and the replication of successful initiatives. Eligibility • The Awards are open to government departments at national, provincial and local levels. • The private, academic or CBO/NGO sectors may also enter if the innovation is implemented in the public sector. • The project must have originated in South Africa or have been adapted from another sector, province or country. • The project must be fully implemented and operational for at least ONE (1) Year. • The project must demonstrate direct benefits to South African citizens. Entry guidelines and rules • A project may only be entered for one category. • All questions should be completed in full, in sequence and with as much information as possible, in line with the prescribed maximum words. • Hand written entries are not encouraged. In cases where this is unavoidable, please write legibly. • Hard copy entries should be stapled rather than bound. • Faxed entries will not be accepted. • Supporting evidence can be submitted e.g. videos, publications, brochures, CD/DVD, newspaper clippings (unfortunately not returnable). • The information provided in the entry form and during the verification process is legally binding Criteria for selection Innovation: • The project has to demonstrate the newness of the solution in a specific environment. • Adaptations of innovations are also allowed. • The adjudicators will base their assessment of entries on the CPSI’s definition of INNOVATION: “The process of transforming an idea into a new or improved product, service, process or approach which fulfils the mandate of government and enhances service delivery.” Sustainability: • The project must be operational for at least a year and fully implemented. • Steps taken towards ensuring long sustainability should be indicated. Impact:
effective service delivery initiatives that have been achieved through the application of innovative approaches, methodologies and tools. The Awards also provide opportunities for information sharing, learning, partnerships and the replication of successful initiatives. Eligibility • The Awards are open to government departments at national, provincial and local levels. • The private, academic or CBO/NGO sectors may also enter if the innovation is implemented in the public sector. • The project must have originated in South Africa or have been adapted from another sector, province or country. • The project must be fully implemented and operational for at least ONE (1) Year. • The project must demonstrate direct benefits to South African citizens. Entry guidelines and rules • A project may only be entered for one category. • All questions should be completed in full, in sequence and with as much information as possible, in line with the prescribed maximum words. • Hand written entries are not encouraged. In cases where this is unavoidable, please write legibly. • Hard copy entries should be stapled rather than bound. • Faxed entries will not be accepted. • Supporting evidence can be submitted e.g. videos, publications, brochures, CD/DVD, newspaper clippings (unfortunately not returnable). • The information provided in the entry form and during the verification process is legally binding Criteria for selection Innovation: • The project has to demonstrate the newness of the solution in a specific environment. • Adaptations of innovations are also allowed. • The adjudicators will base their assessment of entries on the CPSI’s definition of INNOVATION: “The process of transforming an idea into a new or improved product, service, process or approach which fulfils the mandate of government and enhances service delivery.” Sustainability: • The project must be operational for at least a year and fully implemented. • Steps taken towards ensuring long sustainability should be indicated. Impact: