Experience and knowledge Essential (E) Desirable (D) E Demonstrable knowledge of the procedures used in the installation, modification, maintenance and repair of IT hardware and software E Working knowledge of IT systems: Microsoft programmes and other common programmes and OS E Network configuration experience E Knowledge of experience of virtualised environment (VMware) Working knowledge of Microsoft Office, with a willingness to learn and use E new systems Strong sense of customer service, and experience of building co-operative E relationships with end users E Enthusiastic, with a hands on approach Qualifications Degree in ICT related subject that covers network knowledge required, OR E relevant experience that demonstrates the knowledge required. Skills and personal attributes Excellent interpersonal skills with proven ability to work collaboratively and E as part of a supportive team Ability to work on own initiative, to find pragmatic solutions, seek E improvements, and adapt to changing situations Able to present information, verbally and in writing, in a and concise E manner, with excellent attention to detail Ability to multi-task and work in a fast-paced environment E Positive do” attitude E “can Willingness to work occasional evenings and weekends, if required. E Absolute discretion and ability to maintain confidentiality E
Experience and knowledge Essential (E) Desirable (D) Demonstrable knowledge of the procedures used in the installation, modification, maintenance and repair of IT hardware and software E Working knowledge of IT systems: Microsoft programmes and other common programmes and OS E Network configuration experience E Knowledge of experience of virtualised environment (VMware) E Working knowledge of Microsoft Office, with a willingness to learn and use new systems E Strong sense of customer service, and experience of building co-operative relationships with end users E Enthusiastic, with a hands on approach E Qualifications Degree in ICT related subject that covers network knowledge required, OR relevant experience that demonstrates the knowledge required. E Skills and personal attributes Excellent interpersonal skills with proven ability to work collaboratively and as part of a supportive team E Ability to work on own initiative, to find pragmatic solutions, seek improvements, and adapt to changing situations E Able to present information, verbally and in writing, in a and concise manner, with excellent attention to detail E Ability to multi-task and work in a fast-paced environment E Positive “can do” attitude E Willingness to work occasional evenings and weekends, if required. E Absolute discretion and ability to maintain confidentiality E