Screening A discovery process undertaken by the CSS to identify the client’s most appropriate assessment referral pathway. In certain circumstances, the screening can result in referrals for urgent services where appropriate. Seeking This is an indicator of a client approved for home care and their services (home preference for accessing a Home Care Package. If the client is care only) approved for a Home Care Package and seeking home care services they will be added to the National Home Care queue to await assignment of a Home Care Package. Sensitive Information about a client in the form of a note type that has Information (in restricted visibility to users. This is dependent on role type. client record) Service delivery The area where an organisation delivers services. This can be from area a set location (provider location) or to an area where the service is provided to clients in their own home (at client location). Service finder A search function available on the My Aged Care website that allows an individual to search and view information about aged care services, both Commonwealth Government subsidised and private, as well as ACATs. Short-Term STRC provides a range of care and services for up to eight weeks to Restorative help prevent or reduce difficulties older people are having with Care (STRC) completing everyday tasks. It can be accessed from the community, and is designed for people not currently receiving a home care package, residential care, or transition care. It aims to improve wellbeing and independence to help people continue living in their own home. Support Plan A plan developed by the RAS or ACAT with the client. The Support Plan identifies the client’s goals and service preferences. Assessors and service providers can view a client’s Support Plan via the My Aged Care Portals. Clients and their representatives will be able to view this information on the My Aged Care Client Portal via myGov. Support Plan An evaluation of a client’s Support Plan undertaken by the RAS or Review ACAT. A review can be requested by the client, service provider, or scheduled by an assessor. The review may result in a change in services, or a New Assessment.
Screening A discovery process undertaken by the CSS to identify the client’s most appropriate assessment referral pathway. In certain circumstances, the screening can result in referrals for urgent services where appropriate. Seeking services (home care only) This is an indicator of a client approved for home care and their preference for accessing a Home Care Package. If the client is approved for a Home Care Package and seeking home care services they will be added to the National Home Care queue to await assignment of a Home Care Package. Sensitive Information (in client record) Information about a client in the form of a note type that has restricted visibility to users. This is dependent on role type. Service delivery area The area where an organisation delivers services. This can be from a set location (provider location) or to an area where the service is provided to clients in their own home (at client location). Service finder A search function available on the My Aged Care website that allows an individual to search and view information about aged care services, both Commonwealth Government subsidised and private, as well as ACATs. Short-Term Restorative Care (STRC) STRC provides a range of care and services for up to eight weeks to help prevent or reduce difficulties older people are having with completing everyday tasks. It can be accessed from the community, and is designed for people not currently receiving a home care package, residential care, or transition care. It aims to improve wellbeing and independence to help people continue living in their own home. Support Plan A plan developed by the RAS or ACAT with the client. The Support Plan identifies the client’s goals and service preferences. Assessors and service providers can view a client’s Support Plan via the My Aged Care Portals. Clients and their representatives will be able to view this information on the My Aged Care Client Portal via myGov. Support Plan Review An evaluation of a client’s Support Plan undertaken by the RAS or ACAT. A review can be requested by the client, service provider, or scheduled by an assessor. The review may result in a change in services, or a New Assessment.