Priority for Proposed Changes Who needs to be Time Frame Review January Review March 2016 Action involved 2016 National Review appointment system as Practice Manager January Discussed at PPG Patient good patient feedback was 2016 Meeting 25.1.2016 – Survey received but of getting an was agreed ‘success was below the telephone triaging appointment’ national average. would be introduced and the introduction of the New GP Registrar will increase appointment capacity
Priority for Action Proposed Changes Who needs to be involved Time Frame Review January 2016 Review March 2016 National Patient Survey Review appointment system as good patient feedback was received but ‘success of getting an appointment’ was below the national average. Practice Manager January 2016 Discussed at PPG Meeting 25.1.2016 – was agreed telephone triaging would be introduced and the introduction of the New GP Registrar will increase appointment capacity