The NHS Prescription Ordering Direct (POD) service is the easy way for you to order your repeat prescription. All it takes is a simple phone call which you can make from the comfort of your own home to go into your GP practice or – there’s no need pharmacy. to a trained health professional who will be able to discuss You’ll speak your prescription order the medication that you needs. Meaning you’ll only need, when you need it. This will help the NHS save money on wasted medicines which can then be used to provide other important services. If you have difficulty using a telephone please speak to your GP practice to make alternative arrangements. Our aim is to ensure that patients Why use this new service? are receiving the correct quantity of Ordering your repeat prescription will medication that they need in a be a quick and simple telephone call. timely manner, to reduce the You will be speaking to a dedicated amount of prescription waste in our person who will have time to answer area. your prescription queries. We will ask you what medication you need and We will ask you how you are are able to alert you if a medicine getting on with your medication review and are is needed. able to alert you if a medicine review is needed. Unused prescription medicines cost the Who will you be talking to? NHS over £1 million every year in The POD will be staffed by Telford and Wrekin alone. dedicated, experienced and fully trained prescription clerks and Already use a pharmacy to clinical members of the order your repeat Medicines medication? Management team at the NHS Telford and Wrekin Clinical No problem, you can use the same Commissioning Group. They will have pharmacy. Your existing agreement access to all your repeat prescription with the pharmacy will need to be records and immediate access to your amended if they currently order GP practice prescriptions on your behalf but this should the need arise. This is all can be organised for you by the POD. private and confidential and your If you have a current arrangement information is secure. personal with a pharmacy to deliver your prescription then this will still continue. Why are we offering this Once you have made the telephone new service? call your prescription will be authorised by your usual GP and will
The NHS Prescription Ordering Direct (POD) service is the easy way for you to order your repeat prescription. All it takes is a simple phone call which you can make from the comfort of your own home – there’s no need to go into your GP practice or pharmacy. You’ll speak to a trained health professional who will be able to discuss your prescription needs. Meaning you’ll only order the medication that you need, when you need it. This will help the NHS save money on wasted medicines which can then be used to provide other important services. If you have difficulty using a telephone please speak to your GP practice to make alternative arrangements. Why use this new service? Ordering your repeat prescription will be a quick and simple telephone call. You will be speaking to a dedicated person who will have time to answer your prescription queries. We will ask you what medication you need and are able to alert you if a medicine review is needed. Who will you be talking to? The POD will be staffed by dedicated, experienced and fully trained prescription clerks and clinical members of the Medicines Management team at the NHS Telford and Wrekin Clinical Commissioning Group. They will have access to all your repeat prescription records and immediate access to your GP practice should the need arise. This is all private and confidential and your personal information is secure. Why are we offering this new service? Our aim is to ensure that patients are receiving the correct quantity of medication that they need in a timely manner, to reduce the amount of prescription waste in our area. We will ask you how you are getting on with your medication and are able to alert you if a medicine review is needed. Unused prescription medicines cost the NHS over £1 million every year in Telford and Wrekin alone. Already use a pharmacy to order your repeat medication? No problem, you can use the same pharmacy. Your existing agreement with the pharmacy will need to be amended if they currently order prescriptions on your behalf but this can be organised for you by the POD. If you have a current arrangement with a pharmacy to deliver your prescription then this will still continue. Once you have made the telephone call your prescription will be authorised by your usual GP and will