Person Specification Job Visitor Services and Strategic Joint Operations Service: Community Business Culture and Title: Retail Officer Team Unit: Events Team Essential Skills and Effectiveness: Desirable Skills and Effectiveness: Strong IT literacy Word, Excel. (web/social media An ability to give interesting guided tours and talks. A gift for – experience) engaging with people of all ages. Customer service experience. Excellent communications and interpersonal skills. Attention to detail and able to work on own initiative. Good command of English and ability to communicate to different audiences appropriate to their needs and interests, both online and in person. Calm and friendly manner and positive attitude. Understanding the of event organisation The ability to be flexible in approach to the working day and daily tasks Customer focussed, with people skills, enthusiasm and the ability to work with others to achieve agreed outcomes and standards willingness to learn about the history of Torre Abbey and the broader cultural landscape of Torbay and the region. understanding of (or an ability to learn) the specialist procedures used to clean and care for historic buildings and museum collections.
Person Specification Job Title: Visitor Services and Retail Officer Strategic Team Joint Operations Team Service: Community Business Unit: Culture and Events Essential Skills and Effectiveness: Desirable Skills and Effectiveness: Strong IT literacy – Word, Excel. (web/social media experience) Customer service experience. Excellent communications and interpersonal skills. Attention to detail and able to work on own initiative. Good command of English and ability to communicate to different audiences appropriate to their needs and interests, both online and in person. Calm and friendly manner and positive attitude. Understanding the of event organisation The ability to be flexible in approach to the working day and daily tasks Customer focussed, with people skills, enthusiasm and the ability to work with others to achieve agreed outcomes and standards willingness to learn about the history of Torre Abbey and the broader cultural landscape of Torbay and the region. understanding of (or an ability to learn) the specialist procedures used to clean and care for historic buildings and museum collections. An ability to give interesting guided tours and talks. A gift for engaging with people of all ages.