The organization has The organization has The organization has Inadequate ability to prepare Weak ability to prepare a Adequate ability to prepare a Good ability to prepare a a scope of work for an scope of work for an of work for an evaluation of scope of work for an evaluation of approaches, evaluation of approaches, approaches, performance, and evaluation of performance, and results performance, and results results approaches, performance, and results Inadequate ability to provide Weak ability to provide Adequate ability to provide support and documentation support and support and documentation for Good ability to provide for evaluators documentation for evaluators support and evaluators documentation for Inadequate ability to review evaluators Adequate ability to review evaluation data quality and Weak ability to review evaluation data quality and reports evaluation data quality and reports Good ability to review reports evaluation data quality Inadequate ability to address Adequate ability to address and reports evaluation findings and Weak ability to address evaluation findings and recommendations in existing evaluation findings and recommendations in existing and Good ability to address and new projects recommendations in new projects evaluation findings and existing and new projects recommendations in existing and new projects Project and Program Evaluation Notes 1. Does the organization have evaluations of its projects and programs? If so, how often? Were the evaluations internal or external? Describe some recent examples of how evaluations were conducted. 2. Do staff have sufficient expertise to draft a scope of work, help guide data collection and analysis, and provide adequate project documentation? Are baseline data and performance targets generally available? 3. Are evaluation findings shared widely within the organization? 4. Do staff have a good ability to review the quality of evaluations and address the findings and recommendations in existing and new programs and projects? 6.3 Service Delivery Standards Subsection Objectives: Determine whether the organization has adopted any recognized standards for service delivery and has the ability to apply and monitor the standards.
Inadequate ability to prepare a scope of work for an evaluation of approaches, performance, and results Inadequate ability to provide support and documentation for evaluators Inadequate ability to review evaluation data quality and reports Inadequate ability to address evaluation findings and recommendations in existing and new projects The organization has Weak ability to prepare a scope of work for an evaluation of approaches, performance, and results Weak ability to provide support and documentation for evaluators Weak ability to review evaluation data quality and reports Weak ability to address evaluation findings and recommendations in existing and new projects The organization has Adequate ability to prepare a of work for an evaluation of approaches, performance, and results Adequate ability to provide support and documentation for evaluators Adequate ability to review evaluation data quality and reports Adequate ability to address evaluation findings and recommendations in existing and new projects The organization has Good ability to prepare a scope of work for an evaluation of approaches, performance, and results Good ability to provide support and documentation for evaluators Good ability to review evaluation data quality and reports Good ability to address evaluation findings and recommendations in existing and new projects Project and Program Evaluation Notes 1. Does the organization have evaluations of its projects and programs? If so, how often? Were the evaluations internal or external? Describe some recent examples of how evaluations were conducted. 2. Do staff have sufficient expertise to draft a scope of work, help guide data collection and analysis, and provide adequate project documentation? Are baseline data and performance targets generally available? 3. Are evaluation findings shared widely within the organization? 4. Do staff have a good ability to review the quality of evaluations and address the findings and recommendations in existing and new programs and projects? 6.3 Service Delivery Standards Subsection Objectives: Determine whether the organization has adopted any recognized standards for service delivery and has the ability to apply and monitor the standards.