JOB DESCRIPTION Receptionist Main Duties and Responsibilities: To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner and to direct patients to the appropriate professional. Ensure any visitors to the practice are logged in on the visitors book Assist in opening and closing premises to secure premises. Make appointments for patients, doctors, nurses and other members of the primary health care team on the computer. Ensure directories are updated with appropriate addresses/Tel numbers. Open and distribute mail as appropriate. Scan mail and electronically transfer and action as appropriate Emis clinical system and docman. Maintain H/B patient & record transfers through IT systems. Check OOH from EDT (Docman) and file and workflow to appropriate GP Import Labs (Emis) file and workflow to appropriate GP Receive requests for repeat prescriptions at front desk, prescription line and generate these prescriptions. Repeat prescriptions are also requested through the practice Website to Workflow Manager (Emis) to be checked – daily. Register new patients on the computer system in accordance with procedure. Answer general enquiries, log telephone messages & home visit requests on computer in accordance with surgery procedures Receive and make calls to and from Hospitals, Clinics, Health Board and patients, when needed. Action requests through docman import/ export for new registrations. Process records received from Health Board.
JOB DESCRIPTION Receptionist Main Duties and Responsibilities: To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner and to direct patients to the appropriate professional. Ensure any visitors to the practice are logged in on the visitors book Assist in opening and closing premises to secure premises. Make appointments for patients, doctors, nurses and other members of the primary health care team on the computer. Ensure directories are updated with appropriate addresses/Tel numbers. Open and distribute mail as appropriate. Scan mail and electronically transfer and action as appropriate Emis clinical system and docman. Maintain H/B patient & record transfers through IT systems. Check OOH from EDT (Docman) and file and workflow to appropriate GP Import Labs (Emis) file and workflow to appropriate GP Receive requests for repeat prescriptions at front desk, prescription line and generate these prescriptions. Repeat prescriptions are also requested through the practice Website to Workflow Manager (Emis) – to be checked daily. Register new patients on the computer system in accordance with procedure. Answer general enquiries, log telephone messages & home visit requests on computer in accordance with surgery procedures Receive and make calls to and from Hospitals, Clinics, Health Board and patients, when needed. Action requests through docman import/ export for new registrations. Process records received from Health Board.