To verify changing the .rtf filter 1. On the computer hosting the Service Manager database, on the Windows desktop, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio. 2. In the Connect to Server dialog box, perform the following: a. In the Server Type list, select Database Engine. b. In the Server Name list, select the server and instance for your Service Manager database. c. In the Authentication list, select Windows Authentication, and then click Connect. 3. In the Object Explorer pane, expand Databases, and then ServiceManager. 4. In the toolbar, New Query. 5. In the center pane, type the following, and then click Execute: select * from sys.fulltext_document_types where document_type = '.rtf' 6. The results pane shows the following results: Troubleshooting System Center 2012 - Service Manager Deployment Issues An installation log file is captured during the installation of System Center 2012 Service Manager. After Service Manager is running, various events are – captured in the Windows Event Log. In addition, there are some Windows PowerShell commands that you can use to help troubleshoot data warehouse jobs. For more information, see "Troubleshoot Data Warehouse Jobs" in the . Installation Log Files A log file, SCSMInstall.log, captures the progress of the installation. You can use this log file to troubleshoot a failed installation. You can find this log file in the %temp% folder. To troubleshoot installation problems, you can open the log files and search for a line that reads Return Value 3. If you find such a line in the log file, look above this line for any indication that a particular step failed.
To verify changing the .rtf filter 1. On the computer hosting the Service Manager database, on the Windows desktop, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio. 2. In the Connect to Server dialog box, perform the following: a. In the Server Type list, select Database Engine. b. In the Server Name list, select the server and instance for your Service Manager database. c. In the Authentication list, select Windows Authentication, and then click Connect. 3. In the Object Explorer pane, expand Databases, and then ServiceManager. 4. In the toolbar, New Query. 5. In the center pane, type the following, and then click Execute: select * from sys.fulltext_document_types where document_type = '.rtf' 6. The results pane shows the following results: Troubleshooting System Center 2012 - Service Manager Deployment Issues An installation log file is captured during the installation of System Center 2012 – Service Manager. After Service Manager is running, various events are captured in the Windows Event Log. In addition, there are some Windows PowerShell commands that you can use to help troubleshoot data warehouse jobs. For more information, see "Troubleshoot Data Warehouse Jobs" in the . Installation Log Files A log file, SCSMInstall.log, captures the progress of the installation. You can use this log file to troubleshoot a failed installation. You can find this log file in the %temp% folder. To troubleshoot installation problems, you can open the log files and search for a line that reads Return Value 3. If you find such a line in the log file, look above this line for any indication that a particular step failed.