develop and distribute education material on options for individuals seeking redress, in conjunction with community engagement and outreach activities as appropriate operate a national telephone advice line during business hours, for assistance with redress information and advice to be provided on options including access to the – Commonwealth or National Redress Scheme, availability of alternate redress options (e.g. organisation based or state based or victims compensation) and/or common law options maintain offices in key locations dependent on demand for services and which – states/territories have signed onto the scheme undertake community engagement, outreach and liaison about the Commonwealth or national Redress Scheme and options for individuals seeking redress maintain key personnel with relevant skills and experience, including legal and other skills provide culturally-appropriate and safe services for Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse Individuals establish/maintain appropriate referral arrangements with providers of non-legal support services establish/maintain appropriate referral arrangements to private lawyers for assistance with claims falling outside the Redress Scheme establish/maintain appropriate conflict of interest arrangements collect data on service delivery, including for example, data on the number of survivors engaging with the service provider and services provided, the nature of the contact with survivors, survivor demographics, the level of survivor engagement, the number of outreach events, referral sources, and develop productive working relationships with key stakeholders including the Department, other legal service providers and Redress Scheme AttorneyGeneral’s administrators. The grant selection process The candidate listed below is invited to submit a Service Delivery Plan, which forms the application. The Service Delivery Plan is required to show how legal support services will be delivered. National Association of Community Legal Centres Inc as the operator of knowmore. The grant application process Overview of application process You must read these grant guidelines, the Service Delivery Plan, and the grant agreement terms and conditions prior to submitting an application (refer also to section 6.3).
develop and distribute education material on options for individuals seeking redress, in conjunction with community engagement and outreach activities as appropriate operate a national telephone advice line during business hours, for assistance with redress – information and advice to be provided on options including access to the Commonwealth or National Redress Scheme, availability of alternate redress options (e.g. organisation based or state based or victims compensation) and/or common law options maintain offices in key locations – dependent on demand for services and which states/territories have signed onto the scheme undertake community engagement, outreach and liaison about the Commonwealth or national Redress Scheme and options for individuals seeking redress maintain key personnel with relevant skills and experience, including legal and other skills provide culturally-appropriate and safe services for Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse Individuals establish/maintain appropriate referral arrangements with providers of non-legal support services establish/maintain appropriate referral arrangements to private lawyers for assistance with claims falling outside the Redress Scheme establish/maintain appropriate conflict of interest arrangements collect data on service delivery, including for example, data on the number of survivors engaging with the service provider and services provided, the nature of the contact with survivors, survivor demographics, the level of survivor engagement, the number of outreach events, referral sources, and develop productive working relationships with key stakeholders including the AttorneyGeneral’s Department, other legal service providers and Redress Scheme administrators. The grant selection process The candidate listed below is invited to submit a Service Delivery Plan, which forms the application. The Service Delivery Plan is required to show how legal support services will be delivered. National Association of Community Legal Centres Inc as the operator of knowmore. The grant application process Overview of application process You must read these grant guidelines, the Service Delivery Plan, and the grant agreement terms and conditions prior to submitting an application (refer also to section 6.3).