*Quality appraisals used the MMAT Methods Appraisal Tool (MMAT) Version 2011. Pluye, P., Robert, E., Cargo, M., Bartlett, G., – O’Cathain, A., Griffiths, F., Boardman, F., Gagnon, M.P., & Rousseau, M.C. (2011). Proposal: A mixed methods appraisal tool for systematic mixed studies reviews. Retrieved on May 20, 2016 from Archived by WebCite® at http://www.webcitation.org/5tTRTc9yJ 1. patients with complex needs Authors Form (text type) of Structure (ordering of Summary of the evidence Findings Quality (year), documentation information) of for content of information Appraisal* country documentation Allen et al. Discharge Communication pathway Referral information: Dialogue with health **** 20132 communication and for older people between professionals was important Person’s medical conditions Australia risk management for community based district Focus was on telephone Investigations referral nurses and general communication, of care practitioners, and hospital meetings, and case Continence status conferences Mental state Telephone communication was crucial for conveying Mobility urgent concerns and the Family involvement in care need to problem Support systems Written communication was Allied health considered less effective than verbal communication Healthcare team members Services involved Reason for referral Context of the problem Ash et al. BEFORE YOU Used by emergency Focus on six areas: Readmission rates for *** 201426 USA ADMIT tool based on department providers to Polypharmacy patients with heart failure to SBAR determine the most urban hospital within 30 of care communication appropriate patient days reduced from 22.4% to Delirium specific plan for 14.8% Frailty people between
*Quality appraisals used the MMAT Methods Appraisal Tool (MMAT) – Version 2011. Pluye, P., Robert, E., Cargo, M., Bartlett, G., O’Cathain, A., Griffiths, F., Boardman, F., Gagnon, M.P., & Rousseau, M.C. (2011). Proposal: A mixed methods appraisal tool for systematic mixed studies reviews. Retrieved on May 20, 2016 from Archived by WebCite® at http://www.webcitation.org/5tTRTc9yJ 1. patients with complex needs Authors (year), country Form (text type) of documentation Structure (ordering of information) of documentation Summary of the evidence for content of information Findings Quality Appraisal* Allen et al. 20132 Australia Discharge communication and risk management for referral Communication pathway for older people between community based district nurses and general practitioners, and hospital Referral information: Person’s medical conditions Investigations of care Continence status Mental state Mobility Family involvement in care Support systems Allied health Healthcare team members Services involved Reason for referral Context of the problem Dialogue with health professionals was important Focus was on telephone communication, meetings, and case conferences Telephone communication was crucial for conveying urgent concerns and the need to problem Written communication was considered less effective than verbal communication **** Ash et al. 201426 USA BEFORE YOU ADMIT tool based on SBAR communication Used by emergency department providers to determine the most appropriate patient specific plan for people between Focus on six areas: Polypharmacy of care Delirium Frailty Readmission rates for patients with heart failure to urban hospital within 30 days reduced from 22.4% to 14.8% ***