Feedback was noted that GPs often know where the patient needs to go and having to wait on a phone call or making numerous phone calls can be frustrating. It was noted that there hadn’t been success with clinician to clinician calls on the Wirral and any feedback around successes would be welcomed. There is a huge need for accurate, precise and complete written communication and any template should be short and easy to complete. If everyone followed the process this would allow better patient flow through Accident and Emergency for patients and ambulances. Summary and Reflections reflected that productive discussions had taken place during the meeting, particularly in respect of the heath optimisation work. Unfortunately time ran out for the planned feedback sessions and the opportunity to confirm defined commitments on how work can be progressed. Chris asked for any offers of support or commitments to action to be confirmed to Karen Warren following the meeting to ensure the Senate remains a valued resource. Chris also confirmed he would contact the partner organisations who hadn’t attended the meeting to encourage attendance at future meetings. Next Meeting The next West Cheshire Senate meeting will take place on Thursday 23rd March 2017 at 9.30am in Conference Rooms A&B in the 1829 Building.
Feedback was noted that GPs often know where the patient needs to go and having to wait on a phone call or making numerous phone calls can be frustrating. It was noted that there hadn’t been success with clinician to clinician calls on the Wirral and any feedback around successes would be welcomed. There is a huge need for accurate, precise and complete written communication and any template should be short and easy to complete. If everyone followed the process this would allow better patient flow through Accident and Emergency for patients and ambulances. Summary and Reflections reflected that productive discussions had taken place during the meeting, particularly in respect of the heath optimisation work. Unfortunately time ran out for the planned feedback sessions and the opportunity to confirm defined commitments on how work can be progressed. Chris asked for any offers of support or commitments to action to be confirmed to Karen Warren following the meeting to ensure the Senate remains a valued resource. Chris also confirmed he would contact the partner organisations who hadn’t attended the meeting to encourage attendance at future meetings. Next Meeting The next West Cheshire Senate meeting will take place on Thursday 23rd March 2017 at 9.30am in Conference Rooms A&B in the 1829 Building.