3.5.2. DETAILS OF ACHIEVED 2ND QUARTER TARGETS (5 OUT OF 5 TARGETS) Sub - Programme Operations Management Annual Target Support (3) prioritised departments to map Business Processes for their selected services Progress 2nd Quarter Target (1) Audited Performance Rating The as is Business processes The As-is Business processes for selected services have been mapped as Achieved mapped for 3 prioritised follows: departments Department of Mineral Resource: Application for Mining rights Application for Mining Permits, Application for Prospecting Rights Department for and Industry: Application for Black Industrialisation Scheme Presidential Hotline Enquiries Registration of manufacturers and distributors of liquor Department of Health Unknown pesticide screening Testing of unknown metal screening Annual Target Establish baseline data for the improvement of service delivery Turnaround times in the three (3) departments 2nd Quarter Target (2) Progress Audited Performance Rating Establishment of the baseline The baseline data for the Department of Mineral Resources, Department Achieved data for turnaround times for for Trade and Industry and Department of Health has been established. the 3 departments Work measurements for the selected services of the above-mentioned commenced departments have commenced. The department has also signed a project plan with the Department of Health instead of Department of Energy. Sub - Programme Service Delivery Support Programmes and Service Centres (Thusong) Annual Target Support the six (6) prioritised service departments to improve the quality and implementation of the Service Delivery Improvement (SDIPs) 2nd Quarter Target (3) Progress Audited Performance Rating Support provided to two Support to improve the quality and implementation of Service Delivery Achieved Improvement Plans (SDIPs) was provided to 17/28 (61%) departments ( 2) of the six (6) service who submitted SDIPs that did not meet the minimum standard during the departments to improve the 2015/16 financial year. quality and implementation
3.5.2. DETAILS OF ACHIEVED 2ND QUARTER TARGETS (5 OUT OF 5 TARGETS) Sub - Programme Operations Management Annual Target Support (3) prioritised departments to map Business Processes for their selected services 2nd Quarter Target (1) Progress Audited Performance Rating The as is Business processes mapped for 3 prioritised departments The As-is Business processes for selected services have been mapped as follows: Department of Mineral Resource: Application for Mining rights Application for Mining Permits, Application for Prospecting Rights Department for and Industry: Application for Black Industrialisation Scheme Presidential Hotline Enquiries Registration of manufacturers and distributors of liquor Department of Health Unknown pesticide screening Testing of unknown metal screening Achieved Annual Target Establish baseline data for the improvement of service delivery Turnaround times in the three (3) departments 2nd Quarter Target (2) Progress Audited Performance Rating Establishment of the baseline data for turnaround times for the 3 departments commenced The baseline data for the Department of Mineral Resources, Department for Trade and Industry and Department of Health has been established. Work measurements for the selected services of the above-mentioned departments have commenced. The department has also signed a project plan with the Department of Health instead of Department of Energy. Achieved Sub - Programme Service Delivery Support Programmes and Service Centres (Thusong) Annual Target Support the six (6) prioritised service departments to improve the quality and implementation of the Service Delivery Improvement (SDIPs) 2nd Quarter Target (3) Progress Audited Performance Rating Support provided to two ( 2) of the six (6) service departments to improve the quality and implementation Support to improve the quality and implementation of Service Delivery Improvement Plans (SDIPs) was provided to 17/28 (61%) departments who submitted SDIPs that did not meet the minimum standard during the 2015/16 financial year. Achieved