Records documenting faults Retain from last action on fault + 1 Corporate Resources > Information & reported by users of Blackboard year Communications Technology (ICT) Systems Learn and action taken to resolve Management > Records documenting faults reported (held in JIRA) by users of ICT systems, and action taken to investigate and resolve the problem. Departmental Purchase orders (e5 Retain for current financial year + 6 Corporate Resources > Procurement > Purchase system) including associated years Orders paperwork Records documenting the design, Retain from issue of publication + 1 Corporate Resources > Publishing > Records commissioning, editing and year documenting the design, commissioning, editing and production of publications production of publications Records documenting general Retain from last action of enquiry + Corporate Relations > HE/FE Sector Relations enquiries from other institutions or 1 year Manager> Records documenting general enquiries bodies in the sector, internal from institutions and other bodies in the sector, the handling and responses given internal handling of these enquiries and the responses given. Records documenting enquiries Retain from last action of enquiry + Corporate Relations > Community Relations from members of the local 1 year Management> Records documenting enquiries from community and the responses members of the local community and the responses provided provided. Records documenting the design Retain from completion of survey + Corporate Relations > Community Relations and conduct of community surveys 3 years Management> Records documenting the design and conduct of community surveys.
Records documenting faults reported by users of Blackboard Learn and action taken to resolve (held in JIRA) Retain from last action on fault + 1 year Corporate Resources > Information & Communications Technology (ICT) Systems Management > Records documenting faults reported by users of ICT systems, and action taken to investigate and resolve the problem. Departmental Purchase orders (e5 system) including associated paperwork Retain for current financial year + 6 years Corporate Resources > Procurement > Purchase Orders Records documenting the design, commissioning, editing and production of publications Retain from issue of publication + 1 year Corporate Resources > Publishing > Records documenting the design, commissioning, editing and production of publications Records documenting general enquiries from other institutions or bodies in the sector, internal handling and responses given Retain from last action of enquiry + 1 year Corporate Relations > HE/FE Sector Relations Manager> Records documenting general enquiries from institutions and other bodies in the sector, the internal handling of these enquiries and the responses given. Records documenting enquiries from members of the local community and the responses provided Retain from last action of enquiry + 1 year Corporate Relations > Community Relations Management> Records documenting enquiries from members of the local community and the responses provided. Records documenting the design and conduct of community surveys Retain from completion of survey + 3 years Corporate Relations > Community Relations Management> Records documenting the design and conduct of community surveys.