Access During operational hours the Contractor 100% or 0% must ensure that there are no incidents Monthly Performance of unauthorised access to non public Report from Contractor areas of the premises. and Local Clients Building Representative Access Incidents of Unacceptable Customer Sliding scale behaviour are managed in line with Monthly Performance Departmental policy. Report from Contractor and Local Clients Building Representative Call Outs and Alarms Agreed alarm and call out procedures Monthly Performance Sliding scale must be complied with in line with the Report and incident agreed response time. reporting to the Assistant Departmental security Officer and Local Client Business Representatives. Out of hours alarm activations to be responded to and operatives to be on the Premises within 20 minutes in line with PSNI guidance.
Access During operational hours the Contractor must ensure that there are no incidents of unauthorised access to non public areas of the premises. Monthly Performance Report from Contractor and Local Clients Building Representative 100% or 0% Access Incidents of Unacceptable Customer behaviour are managed in line with Departmental policy. Monthly Performance Report from Contractor and Local Clients Building Representative Sliding scale Call Outs and Alarms Agreed alarm and call out procedures must be complied with in line with the agreed response time. Monthly Performance Report and incident reporting to the Assistant Departmental security Officer and Local Client Business Representatives. Out of hours alarm activations to be responded to and operatives to be on the Premises within 20 minutes in line with PSNI guidance. Sliding scale