Free The replacement rates for Vehicles text/ability already recalled (if any) to upload docs / N/A Free Other text/ability to upload docs / N/A Direct consumer communications campaign (Direct Campaign) channels and escalation Yes/No Comments Does your planned Direct Campaign include direct contact with consumers across multiple channels? If so, please list the channels used. Yes/No Comments Does your planned Direct Campaign include a strategy for escalation of contact methods? If so, please set out your escalation strategy, including which contact methods are included and the circumstances under which each is triggered/used. Yes/No Comments Does your planned Direct Campaign include (concurrently with postal communications) efforts to contact Consumers by email, telephone calls and SMS/text messaging? If so, please explain how and when these are used. Content of direct consumer communications Please provide copies of the form of direct Text/option communications you plan to provide to to upload consumers (including by letter, email, SMS document and other), including in relation to the following, and please include copies of all proposed direct communications (eg, if content for escalating or different types of communications differ, please specify and include copies): Text/option Vehicles containing an Alpha Inflator to upload docs Text/option Vehicles containing an Affected to upload Takata Airbag Inflator other than an docs Alpha Inflator and which was manufactured more than 6 years previously
The replacement rates for Vehicles already recalled (if any) Free text/ability to upload docs / N/A Other Free text/ability to upload docs / N/A Direct consumer communications campaign (Direct Campaign) channels and escalation Does your planned Direct Campaign include direct contact with consumers across multiple channels? If so, please list the channels used. Yes/No Comments Does your planned Direct Campaign include a strategy for escalation of contact methods? If so, please set out your escalation strategy, including which contact methods are included and the circumstances under which each is triggered/used. Yes/No Comments Does your planned Direct Campaign include (concurrently with postal communications) efforts to contact Consumers by email, telephone calls and SMS/text messaging? If so, please explain how and when these are used. Yes/No Comments Content of direct consumer communications Please provide copies of the form of direct communications you plan to provide to consumers (including by letter, email, SMS and other), including in relation to the following, and please include copies of all proposed direct communications (eg, if content for escalating or different types of communications differ, please specify and include copies): Text/option to upload document Vehicles containing an Alpha Inflator Text/option to upload docs Vehicles containing an Affected Takata Airbag Inflator other than an Alpha Inflator and which was manufactured more than 6 years previously Text/option to upload docs