Set up the tourist booth and place out signage and barriers at the beginning and end of shifts. Liaise with tour companies to manage the impact of large group visitors. Security In order to ensure the security of College members, guests and visitors as well as College buildings and grounds the post holder will: Provide security at the Great Gate Lodge and ensure those entering the College have a legitimate right to do so. Prevent unauthorised activity by visitors (e.g. picnicking and walking on the grass) and ensure visitors do not enter private areas of the College Open and secure key access points in accordance with the relevant schedule. The daily collection, counting and banking of the takings in relation to tourism. Safety In order to ensure the safety of College members, guest and visitors the post holder will: Respond to emergencies, assist with evacuations and administer first aid as necessary. Monitor junior member’s behaviour reporting incidents of unacceptable behaviour in accordance with College statutes. Complete incident reports and injury reports as required. Other The list includes the principle accountabilities of the role but is not exhaustive. Other relevant duties may be specified by the Head Porter from time to time. As part of a team that provides 24hrs all year round cover, be willing on occasions to work overtime to cover colleague’s absence and provide cover in the Lodge. Person Specification Qualifications, Knowledge and Experience Good level of literacy and numeracy. Experience of working in a customer related setting Stable and checkable work background Proven record of reliability and punctuality. Skills, Abilities and Competencies: The ability to be able to work in a security related environment, whilst remaining sympathetic to the privacy of the members of the College. Able to work with minimum supervision and use their own initiative. Excellent communication and diplomacy skills The ability to get on well with a wide variety of people from different backgrounds who have many different needs The ability to make and implement sound decisions within established procedures.
Set up the tourist booth and place out signage and barriers at the beginning and end of shifts. Liaise with tour companies to manage the impact of large group visitors. Security In order to ensure the security of College members, guests and visitors as well as College buildings and grounds the post holder will: Provide security at the Great Gate Lodge and ensure those entering the College have a legitimate right to do so. Prevent unauthorised activity by visitors (e.g. picnicking and walking on the grass) and ensure visitors do not enter private areas of the College Open and secure key access points in accordance with the relevant schedule. The daily collection, counting and banking of the takings in relation to tourism. Safety In order to ensure the safety of College members, guest and visitors the post holder will: Respond to emergencies, assist with evacuations and administer first aid as necessary. Monitor junior member’s behaviour reporting incidents of unacceptable behaviour in accordance with College statutes. Complete incident reports and injury reports as required. Other The list includes the principle accountabilities of the role but is not exhaustive. Other relevant duties may be specified by the Head Porter from time to time. As part of a team that provides 24hrs all year round cover, be willing on occasions to work overtime to cover colleague’s absence and provide cover in the Lodge. Person Specification Qualifications, Knowledge and Experience Good level of literacy and numeracy. Experience of working in a customer related setting Stable and checkable work background Proven record of reliability and punctuality. Skills, Abilities and Competencies: The ability to be able to work in a security related environment, whilst remaining sympathetic to the privacy of the members of the College. Able to work with minimum supervision and use their own initiative. Excellent communication and diplomacy skills The ability to get on well with a wide variety of people from different backgrounds who have many different needs The ability to make and implement sound decisions within established procedures.