AND OFFICER OBJECTIVE: The main focus of the position is to provide day-to-day rostering and administration for AMCS Home Care Packages program and Premium Care program. Being a team player, cooperating and communicating effectively with team members and service providers CLASSIFICATION: This position is classified under the Social, Community Home Care and Disability Services Industry Award, 2010. Home Care - The level of final salary is based on qualifications and relevant experience. REPORTS TO: Team Leader Home Care Packages Program HOURS: Full time (38 hours per week) LOCATION: Australian Multicultural Community Services Inc, 44-56 Hampstead Road, Maidstone, 3012. ORGANISATIONAL CONTEXT AMCS is an established community based organisation with over thirty years of experience in providing support and care services to Victoria’s multicultural communities. Please refer to our website for the full range of current services provided by AMCS. DUTIES & RESPONSIBILITES Attend to incoming calls from Support Workers and clients with scheduling and service related enquiries Action all service requests in a timely manner. Prepare and distribute fortnightly rosters to Support Workers efficiently. Attend to feedback and reports from Support Workers in relation to clients. Undertake support workers time sheet reconciliation. Monitor relevant Support Workers registers. Coordinate Support Workers Bi Monthly meeting and training Ordering of supplies. Advise clients and carers in a timely manner of changes to care and service delivery. Monitor Support Workers recruitment and participate in induction On call allocation as per the team roster. Maintain filing of documentation and general admin tasks Other duties as delegated by the Team Leader and the Manager of Aged Services, which may also relate to general organisational demand.
OFFICER OBJECTIVE: The main focus of the position is to provide day-to-day rostering and administration for AMCS Home Care Packages program and Premium Care program. Being a team player, cooperating and communicating effectively with team members and service providers CLASSIFICATION: This position is classified under the Social, Community Home Care and Disability Services Industry Award, 2010. Home Care - The level of final salary is based on qualifications and relevant experience. REPORTS TO: Team Leader Home Care Packages Program HOURS: Full time (38 hours per week) LOCATION: Australian Multicultural Community Services Inc, 44-56 Hampstead Road, Maidstone, 3012. ORGANISATIONAL CONTEXT AMCS is an established community based organisation with over thirty years of experience in providing support and care services to Victoria’s multicultural communities. Please refer to our website for the full range of current services provided by AMCS. DUTIES & RESPONSIBILITES Attend to incoming calls from Support Workers and clients with scheduling and service related enquiries Action all service requests in a timely manner. Prepare and distribute fortnightly rosters to Support Workers efficiently. Attend to feedback and reports from Support Workers in relation to clients. Undertake support workers time sheet reconciliation. Monitor relevant Support Workers registers. Coordinate Support Workers Bi Monthly meeting and training Ordering of supplies. Advise clients and carers in a timely manner of changes to care and service delivery. Monitor Support Workers recruitment and participate in induction On call allocation as per the team roster. Maintain filing of documentation and general admin tasks Other duties as delegated by the Team Leader and the Manager of Aged Services, which may also relate to general organisational demand. AND