Abstract The purpose of this study was to investigate the effect s of the Quality Management System established at colleges of technology and technical colleges in Sri Lanka in three areas, students, top managers and focuses on impact of quality management system on improving teaching and instructors and it learning process in college of technology (COT) and technical colleges in Sri Lanka. There are nine colleges of technology and 30 technical colleges under Department of Technical Education and Training (DTET) which is currently functioned under the purview of the Ministry of Skill development and Vocational Training in Sri Lanka. This research is vitally important to find out to what extent the technical colleges have ensured the acceptable standards of quality management system because the QMS is new to them in Sri Lanka and the most of the QMRs (quality management representatives) face challenges in implementing QMS in their institutions. This study may help to identify whether they follow standards of QMS or not. If the answer is no, the policy makers and QMS implementing organization can help them to establish standard. The most important objective of QMS establishment is to produce satisfied students and how QMS affects their knowledge and skills enhancing. Further, this research reviews effectiveness of QMS to their satisfaction the principal objective of QMS implementation is to develop the teaching and learning processes which impact the students. The research evaluates how far teaching and learning process has been improved to create competent youths.
Abstract The purpose of this study was to investigate the effect s of the Quality Management System established at colleges of technology and technical colleges in Sri Lanka in three areas, students, top managers and instructors and it focuses on impact of quality management system on improving teaching and learning process in college of technology (COT) and technical colleges in Sri Lanka. There are nine colleges of technology and 30 technical colleges under Department of Technical Education and Training (DTET) which is currently functioned under the purview of the Ministry of Skill development and Vocational Training in Sri Lanka. This research is vitally important to find out to what extent the technical colleges have ensured the acceptable standards of quality management system because the QMS is new to them in Sri Lanka and the most of the QMRs (quality management representatives) face challenges in implementing QMS in their institutions. This study may help to identify whether they follow standards of QMS or not. If the answer is no, the policy makers and QMS implementing organization can help them to establish standard. The most important objective of QMS establishment is to produce satisfied students and how QMS affects their knowledge and skills enhancing. Further, this research reviews effectiveness of QMS to their satisfaction the principal objective of QMS implementation is to develop the teaching and learning processes which impact the students. The research evaluates how far teaching and learning process has been improved to create competent youths.