Ref Action required Responsible By When Key activities Outcome officer 2.10 Develop consistent, accurate, April 2020 Simple clear housing advice BAYS+ Area Communication materials developed, Manager with young people (including available for parents/carers and shared local messages on consideration of alternatives methods young people. availability and affordability of e.g. technological solutions such as independent housing for young Apps, website, social media, people in Swansea and identify the animations) most effective communication Communication plan in place to promote agreed messages channels for reaching: Assessment of education programme Young people aged 14 and over completed (see 2.6) Parents/carers Other professions working with young people with families 2.11 Review mediation services that are Casework October Increase homelessness prevention Mapping exercise on existing Team Leader mediation provision completed due to mediation. available to assist with 2019 / Housing including: how they are accessed; homelessness prevention. Options availability; funding arrangements: and Manager consider good practice elsewhere Monitor outcomes of Voluntary Sector Grant Funded Mediation Project Work with partners to address the September 2.12 Casework Increased availability of welfare Carry out assessment of current Team Leader provision with Financial Inclusion benefits, income maximisation and increased need for advice on 2019 / Adult, Steering Group to identify best use of debt advice. welfare benefits, income Prosperity & funds to increase provision maximisation and debt. Wellbeing Continue to maximise use of Manager/ Discretionary Housing Payments TSU 2.13 Develop stronger links with Poverty Community December Homeless households become Identify barriers to access services Housing with service users and support more economically active and & Prevention Service to ensure that 2019 Operations providers. resilient. homeless households have access Manager / Work with Workways+ to improve to training, employment and Adult, access. education services. Prosperity & Wellbeing Manager/ TSU
Ref Action required Responsible officer By When Key activities Outcome 2.10 Develop consistent, accurate, shared local messages on availability and affordability of independent housing for young people in Swansea and identify the most effective communication channels for reaching: Young people aged 14 and over Parents/carers Other professions working with young people with families BAYS+ Area Manager April 2020 Communication materials developed, with young people (including consideration of alternatives methods e.g. technological solutions such as Apps, website, social media, animations) Communication plan in place to promote agreed messages Assessment of education programme completed (see 2.6) Simple clear housing advice available for parents/carers and young people. 2.11 Review mediation services that are available to assist with homelessness prevention. Casework Team Leader / Housing Options Manager October 2019 Mapping exercise on existing mediation provision completed including: how they are accessed; availability; funding arrangements: and consider good practice elsewhere Monitor outcomes of Voluntary Sector Grant Funded Mediation Project Increase homelessness prevention due to mediation. 2.12 Work with partners to address the increased need for advice on welfare benefits, income maximisation and debt. Casework Team Leader / Adult, Prosperity & Wellbeing Manager/ TSU September 2019 Carry out assessment of current provision with Financial Inclusion Steering Group to identify best use of funds to increase provision Continue to maximise use of Discretionary Housing Payments Increased availability of welfare benefits, income maximisation and debt advice. 2.13 Develop stronger links with Poverty & Prevention Service to ensure that homeless households have access to training, employment and education services. Community Housing Operations Manager / Adult, Prosperity & Wellbeing Manager/ TSU December 2019 Identify barriers to access services with service users and support providers. Work with Workways+ to improve access. Homeless households become more economically active and resilient.