Processes/Clause Assignment Matrix Launch Product Support Activities Quotation Shipping Customer Receiving/ Purchasing Production Packaging/ Inspection Management Order Responsibility Communication Clause Clause Title/Process Owner Manager No. Top Facilities, Sales Finance Quality Quality Manager Systems Business & Assurance Sales/Eng. Purchasing Management Management Scheduling/ Engineering HR., Plant 4 Context of the Organization 4.1 Understanding the organization and its context X X X 4.2 Understanding the needs and expectations of interested parties X X X X X X X 4.3 Determining the scope of the quality management system X 4.4 Quality management system and its processes X 5 Leadership 5.1 Leadership and commitment: General and customer focus X 5.2 Policy: Establishing and communicating X 5.3 Organizational roles, responsibilities and authorities X 6 Planning 6.1 Actions to address risks and opportunities X X X X X X X X X X 6.2 Quality objectives and planning to achieve them X 6.3 Planning of changes X X 7 Support 7.1 Resources X X X X
Processes/Clause Assignment Matrix Quotation Order Launch Purchasing Receiving/ Inspection Production Product Management Responsibility Packaging/ Shipping Customer Communication Support Activities Clause No. Clause Title/Process Owner Sales/Eng. Scheduling/ Engineering Purchasing Quality Assurance Plant Manager Quality Manager Top Management Business Systems Sales Management HR., Facilities, & Finance 4 Context of the Organization 4.1 Understanding the organization and its context X X X 4.2 Understanding the needs and expectations of interested parties X X X X X X X 4.3 Determining the scope of the quality management system X 4.4 Quality management system and its processes X 5 Leadership 5.1 Leadership and commitment: General and customer focus X 5.2 Policy: Establishing and communicating X 5.3 Organizational roles, responsibilities and authorities X 6 Planning 6.1 Actions to address risks and opportunities X X X X X X X X X X 6.2 Quality objectives and planning to achieve them X 6.3 Planning of changes X X 7 Support 7.1 Resources X X X X