Review of BPA holder’s compliance At least 98% of the Accuracy of reported with performance metrics 10 3.3.8 performance metrics performance information reported in the results requirements Performance Requirements and BPA Summary Reports is holder supplied accurate. reports. 100% of all modification Review of Ensuring compliance requests that contain license BPA holder 11 with Legal agreements comply with the supplied Restrictions requirements set forth in the license BPA agreements Review of BPA holder’s Timely notification of 100% notification within 48 reported 12 3.10 software defects hours of discovered defects defects vs. publisher disclosure Sales Leakage The goals of the FSSI SmartBUY Program Management Office (PMO) can only be realized through cooperation between the Government and the BPA holder to direct all appropriate purchases through this contract vehicle. The BPA holder shall ensure that all sales personnel are aware of the FSSI SmartBUY PMO program and enforce the policy that the BPAs are the
10 3.3.8 Accuracy of reported performance metrics results At least 98% of the performance metrics information reported in the Performance Requirements Summary Reports is accurate. Review of BPA holder’s compliance with performance requirements and BPA holder supplied reports. 11 Ensuring compliance with Legal Restrictions 100% of all modification requests that contain license agreements comply with the requirements set forth in the BPA Review of BPA holder supplied license agreements 12 3.10 Timely notification of software defects 100% notification within 48 hours of discovered defects Review of BPA holder’s reported defects vs. publisher disclosure Sales Leakage The goals of the FSSI SmartBUY Program Management Office (PMO) can only be realized through cooperation between the Government and the BPA holder to direct all appropriate purchases through this contract vehicle. The BPA holder shall ensure that all sales personnel are aware of the FSSI SmartBUY PMO program and enforce the policy that the BPAs are the