2 To request and receive regular reports 15-16 All CCGs To understand local issues, pressures and risks from commissioned services that Working with: all To put appropriate plans in place to improve evidence trends and highlight issues providers service user safety and and take action as appropriate Staff safety 1 To monitor incidents involving staff to 15-16 Commissioned To ensure that Nottinghamshire Healthcare NHS understand issues and to ensure risks services, all CCGs Foundation Trust staff are appropriately are minimised when managing service protected and understand any issues presenting users in community settings and performing 24/7 assessments as part of the enhanced Crisis Resolution and Home Treatment service 2 To explore broader with other 15-16 Partnership Board To understand the risks to staff across the broader community stakeholders to identify if action is required in relation to the management of service users in community settings Primary care response 1 To explore and design a Protected 15-16 Nottingham City To ensure appropriate of knowledge around Learning Time (PLT) session for GPs CCG, GPs crisis and crisis pathways in primary care focusing on crisis pathways and Working with: referrals Nottinghamshire Healthcare NHS Foundation 2 To ensure the CCGs’ clinical leads are 15-16 All CCGs, GPs To ensure local clinical engagement and fully briefed and informed of the local understanding Concordat action plan and can contribute to the plan as appropriate
2 To request and receive regular reports from commissioned services that evidence trends and highlight issues and and take action as appropriate 15-16 All CCGs Working with: all providers To understand local issues, pressures and risks To put appropriate plans in place to improve service user safety Staff safety 1 To monitor incidents involving staff to understand issues and to ensure risks are minimised when managing service users in community settings and performing 24/7 assessments as part of the enhanced Crisis Resolution and Home Treatment service 15-16 Commissioned services, all CCGs To ensure that Nottinghamshire Healthcare NHS Foundation Trust staff are appropriately protected and understand any issues presenting 2 To explore broader with other stakeholders to identify if action is required in relation to the management of service users in community settings 15-16 Partnership Board To understand the risks to staff across the broader community Primary care response 1 To explore and design a Protected Learning Time (PLT) session for GPs focusing on crisis pathways and referrals 15-16 Nottingham City CCG, GPs Working with: Nottinghamshire Healthcare NHS Foundation To ensure appropriate of knowledge around crisis and crisis pathways in primary care 2 To ensure the CCGs’ clinical leads are fully briefed and informed of the local Concordat action plan and can contribute to the plan as appropriate 15-16 All CCGs, GPs To ensure local clinical engagement and understanding