PERSON SPECIFICATION How to be Criteria Essential Desirable assessed Qualifications, Experience of operating technical knowledge & equipment and ability to carry out experience specialist testing. level equivalent to achievement of NVQ2, GCSE or City and Guilds. Previous work experience within a technical support role. Ability to make effective use of standard and specialist computer systems. Able to demonstrate a good understanding of technical processes relating to work area. Experience of data input and analysing data and presenting summary information in a clear and concise format. Planning & Ability to effectively organise and organising prioritise own work and follow procedures in order to produce work to a high standard to required deadlines. Attention to detail. Problem solving Ability to work independently to & initiative solve a range of problems relating to technical processes. Proven organisation skills. Ability to work well with minimum supervision. Management & Able to contribute to team efficiency teamwork through sharing information and constructively supporting others. Communicating Experience of providing advice on & influencing technical procedures to colleagues and external customers. Experience of providing clear, accurate and concise written documentation. Demonstration skills. Other skills & Methodical and Organised. behaviours
PERSON SPECIFICATION Criteria Essential Desirable How to be assessed Qualifications, knowledge & experience Experience of operating technical equipment and ability to carry out specialist testing. level equivalent to achievement of NVQ2, GCSE or City and Guilds. Previous work experience within a technical support role. Ability to make effective use of standard and specialist computer systems. Able to demonstrate a good understanding of technical processes relating to work area. Experience of data input and analysing data and presenting summary information in a clear and concise format. Planning & organising Ability to effectively organise and prioritise own work and follow procedures in order to produce work to a high standard to required deadlines. Attention to detail. Problem solving & initiative Ability to work independently to solve a range of problems relating to technical processes. Proven organisation skills. Ability to work well with minimum supervision. Management & teamwork Able to contribute to team efficiency through sharing information and constructively supporting others. Communicating & influencing Experience of providing advice on technical procedures to colleagues and external customers. Experience of providing clear, accurate and concise written documentation. Demonstration skills. Other skills & behaviours Methodical and Organised.