Integrated Reports and Information Quarterly 15 October, 15 Systems (IRIS) January, 15 April, 15 July Counting Rules Purpose Definition of Counting Example Data Source terms Rules Number of clients assisted by the program This Clients are Count each Cases open at As per performance defined as child once in a the beginning indicators in measure children with financial year. of the financial IRIS provides additional year (1 July) = consistent with 1. Count information needs who 43. the National cases in the about the attend a Minimum Data 1st quarter: New cases number of Set (NMDS). opened during at the start children 2nd quarter = Agency of the period receiving kindergarten 12, 3rd quarter completes support from and receive opened = 2, 4th data as cases the PSFO support during the quarter = 30. proceed and Service. through the quarter submits it to Number of PSFO the clients program. Department receiving a 2. Count new via IRIS export service = 87 cases opened each quarter. (43 + 12 + 2 + for the 30). remaining three quarters. Percentage of clients sampled who are satisfied with the service This Clients are Number of Number of Community performance defined as clients sampled service measure parents whose sampled who clients who organisations provides children attend are satisfied are satisfied and regions information kindergarten with the with the complete about the programs and service service = 9. client survey quality and receive provided annually and Number of effectiveness assistance divided by the forward it to clients of the services from the total number the relevant sampled = 10. provided by PSFO of clients Department of Percentage of the PSFO program. sampled. Education and clients Service. Training sampled who regional are satisfied
Integrated Reports and Information Systems (IRIS) Quarterly 15 October, 15 January, 15 April, 15 July Counting Rules Purpose Definition of terms Counting Rules Example Data Source Number of clients assisted by the program This performance measure provides information about the number of children receiving support from the PSFO Service. Clients are defined as children with additional needs who attend a kindergarten and receive support through the PSFO program. Count each child once in a financial year. 1. Count cases in the 1st quarter: at the start of the period opened during the quarter 2. Count new cases opened for the remaining three quarters. Cases open at the beginning of the financial year (1 July) = 43. New cases opened during 2nd quarter = 12, 3rd quarter = 2, 4th quarter = 30. Number of clients receiving a service = 87 (43 + 12 + 2 + 30). As per indicators in IRIS consistent with the National Minimum Data Set (NMDS). Agency completes data as cases proceed and submits it to the Department via IRIS export each quarter. Percentage of clients sampled who are satisfied with the service This performance measure provides information about the quality and effectiveness of the services provided by the PSFO Service. Clients are defined as parents whose children attend kindergarten programs and receive assistance from the PSFO program. Number of clients sampled who are satisfied with the service provided divided by the total number of clients sampled. Number of sampled clients who are satisfied with the service = 9. Number of clients sampled = 10. Percentage of clients sampled who are satisfied Community service organisations and regions complete client survey annually and forward it to the relevant Department of Education and Training regional