work together on issues will help information, consent, patient held – make it happen records Relationships key to making it work Needs clear governance to make it work things differently not shuffling – around silos but really working differently Locality is important in building relationships between different disciplines Important to get culture change from can work well bottom up to ensure Important to have accountability Expanding roles non-disciplinary – working Technology Key principles Implications for the model Individual needs: provide a pick and mix of Self-care: support that take language and culture into Use assistive technologies / telehealth account Use of “Flo” Consider how to access patients who don’t SMS reminders for medication want to use technologies MS patients Issues around consent need to be resolved Self-management portals e.g. carers notifications Explore telehealth options e.g. blood Think about the balance of social isolation sugars, blood pressure monitoring, Technology should support relationships, telephone support, supporting patients to not replace them keep well Need to understand the different systems Use technology to access support such as and look at remote access physio exercises, falls prevention exercises LEAN access to the system via video, preventative exercise groups Simple and basic easy to use Physiological measure with status” – – Importance of leadership to support and advise people where to go (have technology awareness of not alarming the patient Need to ensure teams are build and though) technology supports it rather that teams Access to therapeutic support creating the systems MDT triage Support carers Get the basics is key to maximize the benefits of Secure access technology Viewing information across shared providers (note potential for lower quality though) Balance the risks of not losing conversation and personal interactions Links to ORION (Graph.net functionality)
– work together on issues will help make it happen Relationships key to making it work Needs clear governance to make it work things differently – not shuffling around silos but really working differently Locality is important in building relationships between different disciplines Important to get culture change from bottom up to ensure can work well Important to have accountability Expanding roles – non-disciplinary working information, consent, patient held records Technology Key principles Implications for the model Individual needs: provide a pick and mix of support that take language and culture into account Consider how to access patients who don’t want to use technologies Issues around consent need to be resolved e.g. carers notifications Think about the balance of social isolation Technology should support relationships, not replace them Need to understand the different systems and look at remote access LEAN access to the system Simple and basic – easy to use Importance of leadership to support technology Need to ensure teams are build and technology supports it rather that teams creating the systems Support carers is key to maximize the benefits of technology Self-care: Use assistive technologies / telehealth Use of “Flo” SMS reminders for medication MS patients Self-management portals Explore telehealth options e.g. blood sugars, blood pressure monitoring, telephone support, supporting patients to keep well Use technology to access support such as physio exercises, falls prevention exercises via video, preventative exercise groups Physiological measure with status” – and advise people where to go (have awareness of not alarming the patient though) Access to therapeutic support MDT triage Get the basics Secure access Viewing information across shared providers (note potential for lower quality though) Balance the risks of not losing conversation and personal interactions Links to ORION (Graph.net functionality)