Template 5.2: Business continuity additional resources required for – continuity and recovery Who to contact and Resource Potential reason To be used for contact details People Locum staff Absence of medical staff Consulting (e.g. local GP recruitment services) Additional demand for services Temporary administration Absence of key staff Reception duties staff Entering backlog of data Practice to complete Information and documents Hard copies of appointments Inoperable computer Access information and patient list systems or power outage Staff contact list External contact list (healthcare providers, Medicare) Practice to complete Equipment computer and telecommunications – Telecommunications: landline Loss of phone system Contact authorities, or mobile telephone (e.g. power outage) patients, healthcare providers Alternative infrastructure (e.g. Power outage, flooding, Physical safety (lighting) Electricity provider power, lighting, water) natural disaster events Resumption of generator operation (power) Alternative computer Server non-operational Access critical resources (e.g. a laptop) and or power failure information such as copy of electronic information patient details or appointments Dictaphone and batteries Practice to complete Budget
Template 5.2: Business continuity – additional resources required for continuity and recovery Resource Potential reason To be used for Who to contact and contact details People Locum staff Absence of medical staff Additional demand for services Consulting (e.g. local GP recruitment services) Temporary administration staff Absence of key staff Reception duties Entering backlog of data Practice to complete Information and documents Hard copies of appointments and patient list Inoperable computer systems or power outage Access information Staff contact list External contact list (healthcare providers, Medicare) Practice to complete Equipment – computer and telecommunications Telecommunications: landline or mobile telephone Loss of phone system (e.g. power outage) Contact authorities, patients, healthcare providers Alternative infrastructure (e.g. power, lighting, water) generator Power outage, flooding, natural disaster events Physical safety (lighting) Resumption of operation (power) Electricity provider Alternative computer resources (e.g. a laptop) and copy of electronic information Server non-operational or power failure Access critical information such as patient details or appointments Dictaphone and batteries Practice to complete Budget