Notes: The worksheet below is an example and should be used for information only. This diagram should be modified as necessary to suit your organization’s specific needs and processes. Function / Process Supplier Qualification, Prints, Drawings, Sub-assemblies, Packaged Product Logistics Customer Inquiry, Supplier Quotes, FEA, BOM, Completed Crating Product delivered Deliverables Quote, Supplier Calculations, assemblies, build Loading to customer / Contract Selection, instructions documentation Supplier POs, Received parts Outputs / On-time delivery On-time delivery Returns Quote Conversion # of design Supplier NCR’s, Time to complete, Shipping damage Customer Rate changes / errors on-time delivery rework/damage Feedback Monitoring Measurement VP Sales VP Engineering VP Procurement VP Operations VP Operations VP Sales Responsible ERP Email ERP Crate / packaging Transportation Supplier Database Phone Design software MFG equipment materials Provider ERP CRM IM&TE Handling (outsourced) Resources Equipment Supporting Processes (not shown): Management, Quality, Human Resources, Finance, Infrastructure For informational use only! This information must be modified to suit your business and specific
Notes: The worksheet below is an example and should be used for information only. This diagram should be modified as necessary to suit your organization’s specific needs and processes. Process / Function Outputs / Deliverables Customer Inquiry, Quote, Contract Prints, Drawings, FEA, BOM, Calculations, instructions Supplier Qualification, Supplier Quotes, Supplier Selection, Supplier POs, Received parts Sub-assemblies, Completed assemblies, build documentation Packaged Product Crating Loading Logistics Product delivered to customer Monitoring / Measurement Quote Conversion Rate # of design changes / errors Supplier NCR’s, on-time delivery Time to complete, rework/damage On-time delivery Shipping damage On-time delivery Returns Customer Feedback Responsible VP Sales VP Engineering VP Procurement VP Operations VP Operations VP Sales Resources Email Phone CRM Design software Supplier Database ERP ERP MFG equipment IM&TE ERP Crate / packaging materials Handling Equipment Transportation Provider (outsourced) Supporting Processes (not shown): Management, Quality, Human Resources, Finance, Infrastructure For informational use only! This information must be modified to suit your business and specific