peak hour Average rating of signage and Domestic services Domestic services wayfinding Number of passengers per Nil Nil information point during peak hour Domestic services Domestic services Average rating of flight information display screens Number of passengers per flight information display screen during Average rating of signage and peak hour wayfinding Number of passengers per information point during peak hour Public areas in terminals International services International services International services International services and public amenities Number of passengers per Average rating of the standard of Nil Nil (washrooms and washroom during peak hour washrooms garbage bins), lifts, Domestic services Domestic services escalators and moving Domestic services Domestic services Nil Nil walkways Number of passengers per Average rating of the standard of washroom during peak hour washrooms Gate lounges and International services International services International services International services seating other than in Number of departing passengers Average rating of quality and Nil Nil gate lounges per seat in gate lounges during availability of seating in lounge peak hour area Domestic services Domestic services Number of departing passengers Average rating of crowding in Nil Nil per square metre of gate lounge lounge area area during peak hour Domestic services Domestic services Average rating of quality and Number of departing passengers availability of seating in lounge per seat in gate lounges during area peak hour Average rating of crowding in
peak hour Number of passengers per information point during peak hour Domestic services Number of passengers per flight information display screen during peak hour Number of passengers per information point during peak hour Average rating of signage and wayfinding Domestic services Average rating of flight information display screens Average rating of signage and wayfinding Domestic services Nil Domestic services Nil Public areas in terminals and public amenities (washrooms and garbage bins), lifts, escalators and moving walkways International services Number of passengers per washroom during peak hour Domestic services Number of passengers per washroom during peak hour International services Average rating of the standard of washrooms Domestic services Average rating of the standard of washrooms International services Nil Domestic services Nil International services Nil Domestic services Nil Gate lounges and seating other than in gate lounges International services Number of departing passengers per seat in gate lounges during peak hour Number of departing passengers per square metre of gate lounge area during peak hour Domestic services Number of departing passengers per seat in gate lounges during peak hour International services Average rating of quality and availability of seating in lounge area Average rating of crowding in lounge area Domestic services Average rating of quality and availability of seating in lounge area Average rating of crowding in International services Nil Domestic services Nil International services Nil Domestic services Nil