<s>[INST] I hope you're doing well. My 11-year-old daughter's dream was to go to this summer camp in Montana. She received the email from the camp last night letting them know it will be closed for this summer due to the floodwaters and their disastrous effect on the camp facilities. She is devastated.
I need some help as she talks to people and shares her disappointment. How do we help her (and the rest of the family) to express the fragile balance between empathy ('we know you re sad') and understanding (this was a huge disappointment for her and we get it)?[/INST]