<s>[INST] I'm trying to troubleshoot an issue with my Windows laptop. 
It's a Dell Inspiron with Windows 10 and has an Intel Core I5 processor. 
It's been having trouble booting up, and the screen either stays black or shows the Dell logo but won't proceed any further. 
I've already tried pressing the F2 key repeatedly and also pressing F12 repeatedly as well. 
I tried booting it in safe mode, but that didn't work either.

What else can I try to fix this issue?[/INST]