Worldwide telecom operators have been evolving and reforming the OSS/BSS for daily operations due to the rapidly developed network technologies, converged services as well as rigid competitive environment. In order to reduce operations cost and quickly respond to the ever changed and emerged market demands and operational requirements, Chunghwa Telecom initiated "CHT NGOSS Program" which adopts TMF NGOSS as its OSS/ BSS technical guidelines at the end of 2005. This paper will first give a brief introduction of TMF NGOSS, and then illustrate the goals, methods, activities, achievements, observations and future plans of CHT NGOSS program.
Operations Support System Business Support System New Generation Operations Systems and Software Service Oriented Architecture Technology-Neutral Architecture Telecom Applications Map Enhanced Telecom Operations Map Shared Information Data